TASK DEFINITION: In this task, you will be shown a conversation. You need to write a question with three choices for the conversation. Your question should be answerable based on the conversation and only have one correct answer. Note that you don't need to answer your question. "W" and "M" in the conversations stand for "woman" and "man".
PROBLEM: W: Hello, 39688339. M: Hello, this is James Clock. May I have a word with Mary? W: Hold on, please. I'll just see if she's in. M: OK. W: Sorry, I'm afraid she's not here.

SOLUTION: Who answered the phone? (A) James Clock. (B) Mary. (C) Not mentioned.

PROBLEM: M: Hello. Thank you for calling Spend Mart. W: Is this the Customer Service Desk? M: Yes. How can I help you? W: I bought a sweater from your store a week ago. It says size 12. But actually it is a size 10. Can I exchange it? M: Do you have the receipt with you? W: Yes, I do. M: I'd like to apologize for the mistake. Please come on down with your receipt and the sweater to exchange it for the size you want. W: Thank you very much. M: You are welcome.

SOLUTION: What's wrong with the sweater the woman bought? (A) It's the wrong color. (B) It's not the right style. (C) It's too small.

PROBLEM: M: Maybe I ought to subscribe to the Engineering Quarterly. It contains a lot of useful information. W: Why not read it in the library and save some money?

SOLUTION:
What is the woman's advice to the man? (A) To find a better science journal in the library. (B) Not to subscribe to the journal. (C) To buy the latest issue of the magazine.