Problem: Called about charges on my account that I did not authorize and after a long conversation with "Mike" where I was repeatedly told that I was wrong and he refused to do any thing but charge me additional fees, I was hung up on, Yes, hung up on. I did not swear, but did sound angry (and why shouldn't I be when they hand out my money and then want to charge me to correct it?!? ) I went to their Facebook page to express my disappointment, a post that was removed and then I was blocked so I could not repost, so that other unfortunate suckers will not see how truly terrible their customer service is and will continue to be treated like crap by this terrible institution. I have yet to be contacted by anyone about being hung up on, not even by email which I sent nearly 14 hours ago...... Well guess what scum bags - you cannot delete this. Enjoy your increasing number of complaints and decreasing amounts of money, you know, that stuff you need to stay in business... sincerely, someone who is sick of your long branch lines, hidden fees, and constantly crashing web site. Buh - there is one star because "no stars" is not an option.
How would this review be described?
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A: negative

Problem: Place is very good they are offering a special 50% off of all sushi and we sure did ordered a lot of food because of that. I loved the dynamite sushi, spider roll, dragon rolls. the quality was very good even for 50% off. The waiter was impressed how much we ordered. we had the tempura ice cream which is great. It was very good and awesome liked it a lot.
How would this review be described?
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A: positive

Problem: Panda Garden - NOT GOOD!.... I have been here several times for lunch, and even dinner. The portions are very small, even the rice is a very small scoop. The main dish, whether it's for lunch or dinner is way too salty, and the food tastes old, the broccoli, was soaked and limp, not fresh and crunchy, so were the other veggies, the meats and seafood tasted limp and old also... The egg rolls are like something out of munchkin land...SMALL! very few veggies, and squishy....yew. Panda Garden: Too Expensive, Poor Value! = Not Going Back! Tip: Hot Wok Mr. Cook on Warner Rd. They have the best Chinese in this area and are made to order fresh loaded with veggies and the portions are very generous, and all together cheaper...
How would this review be described?
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A: negative

Problem: This place is great. The decor and atmosphere is cozy and hip. We had a couple of their house drinks. Me: the blueberry cosmo, my hubby the dark and stormy. Delish. We also shared a basket of wedges which I HIGHLY recommend. My hubby had the mac and cheese w/ classic (yes classic) bacon. He loved it, even the next day. He said his fave thing about it is that the cheese stayed creamy throughout the entire meal, it never got hard. I had the lobster and seafood crepes. Um, yeah. So incredibly delicious. The desserts were great too. red velvet cake and fruit crepes. Mmmmmmmm......
How would this review be described?
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A:
positive