Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Heck yeah! The Lodge is my favorite bar in Old Town Scottsdale. It's a guaranteed fact that my friends and I will end up here on a night out on the town. Food: My gal pals just love the nachos. My self-proclaimed "nacho expert" pal claims that they are "absolutely the best nachos in town". I prefer the fired cheese curds (and I swear they help cure hangovers if you have them for breakfast/brunch) Atmosphere: Like a cozy log cabin in northern Wisconsin, this bar has a friendly local atmosphere. Could it be the carved grizzly on the front porch? Cozy fireplace? Antlers on the wall? I find that other Midwestern folk flock to this joint, so you can pretty much guarantee that the clientele will be friendly. I like that :- ) Staff: The doormen are seriously gentlemen. They remember regulars and are practical and reasonable if patrons act unfavorable. The bartenders are stinkin' awesome! I may sound biased, but my 2 favorite bartenders are from the Midwest--I personally think they just add to the terrific Midwestern atmosphere! Weather it's for a wild bachelorette party or a tame happy hour with coworkers, the Lodge is sure to please!!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Please keep in mind that I am a very understanding person (if you notice, I rarely write negative reviews) but this situation is too much and I feel people need to be aware. Especially since I have already tried to resolve it with the store management. I received threats, yes threats, on my answering machine from the employee trying to make me rush down to the store and fix a mistake she made on the contract. This charming young lady (Jay?) stated that they would come to my home and take the furniture if it wasn't corrected immediately. Now keep in mind that I have a job of my own to do. I was happy to help them correct the error, but I cannot drop everything to do so. If you have made a mistake it seems unreasonable to me to expect your customer to disrupt their life to cover your behind. You need to ask nicely and wait for it to be convenient for your customer to get it squared away. It seems even more unreasonable that you think threats are an appropriate way to request a customer's assistance. Ok, I manage a staff. I understand that employees occasionally put their foot in their mouth and as a manager you have the unique opportunity to turn the situation around... Right? NOPE! Her manager did nothing. Actually stated that threatening customers to correct contract errors made by staff is their policy (not even touching the idea that the winners they hire screw up contracts enough that there needs to be a policy!) Returning the furniture just to not deal with them anymore. Sad because I love the product and it fits perfectly in my apartment. Nothing is worth that kind of hassle though. Unreal.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I'm never coming here again. The service, YAY! The food, NO! What happened to them? Their rolls used to be at least flavorful.. now, eh. I finished hiking with my friend and she recommended coming here for their happy hour. When we got there, I decided that since I'm a fan of nigiri.. it would be cheaper for me to order it through AYCE instead of Happy Hour. So we both opted for AYCE. This is where it all took a turn for the scandalous. Red dragon roll. Eh, could have been done much better. Spider Roll. Same feeling. The rolls did not make my stomach happy :p I ordered WHITE TUNA. We all know what white tuna looks like, right? It was not tuna, and it was not white. One of the chefs insisted that it was and the rules for AYCE is that you can't send it back into the kitchen. Hmm, ok... It looked more like albacore and it was dry. They pack WAY too much rice into their nigiri. I felt like it was a waste of money to eat here and would not come back. Tips: Happy Hour is 30% off of nigiri/sushi. 50% off of rolls. AYCE gives 50% off of drinks as well. We went on a Thursday and Happy Hour started at 5PM. I believe the weekends are Happy Hour all day.