Sentiment analysis: Between waiting at the airport and then waiting for all the stops (I was unluckily the 6th of 6 different hotels being dropped off), it took about an hour to travel the 4 miles from the airport to the hotel. Would not recommend - I should've taken a cab!

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negative

Sentiment analysis: Decided to order a pizza and saw a pizza hut commercial so thought yea I'll give it a try since I had not had pizza hut in ages!!!!! Called in to place my order and the women who answered the phone "Gullian" or something like that, was the rudest and probably had the worst customer service that I have ever experienced! When I asked what my crust options were again she paused took a deep breath as if she was irritated with me asking for the options of the pizza I am going to pay for. She got loud and rude so I let it slip but by the second time when I asked how many topings she raised her voice and began to yell out the answer. That is just uncalled for and disrespectful to customers. When I called back to ask for the manager she claimed to be the manager. If this place is ran by people like this, I want no part of it! Took my money to papa johns and enjoyed their friendly upbeat service. Thanks pizza hut for that awful experience I will probably never be trying pizza hut ever again.

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negative

Sentiment analysis: Lunch was such a disappointment :( im not sure if it was because we went to the M resort buffet the day before but this place literally suckedd. We came here for Friday lunch and first of all they charged us full price without even asking if we had players card. Then there was nothing to eat and the prime rib was just ok and for the other meat dishes the meat was so tough i had a hard time putting my knife through it. I was still hopeful for the ready made crepes but they failed to satisfy. The berry crepe was wayyy too sweet and the savory crepe was just so-so. Even the bread wasn't so good- I mean i've had better bread from my local supermarket. The one thing better than the M resort was the creme bru le but it wasn't amazing or anything :/ Overall the food was very disappointing and our waitress was nowhere to be seen for most of the time.

OPTIONS:
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negative