Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I just have to say that one of the employees of this store was very helpful. I forgot her name. She really did more than a hundred percent to really help me with my questions. I am sure that her fellow co-workers are the same when it comes to treating their customers. So I highly recommend this Best Buy store. For sure, any business establishments definitely should have the best customer service no matter what kind of services or products they sell, and this store, exemplified by this employee, definitely is up there, so I give them the highest rating: five stars.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Just because a restaurant has white tablecloths does not mean it has good food but reviewers of Flemings must be so impressed with the tablecloths that they overlooked the taste of food. Worse restaurant I've been to in a while, and that includes the food I am forced to eat at the airport. I had fish, that tasted institutional - something off high school cafeteria menu. It was an insult to the sea. The service was good, which is why this place got two stars and not one.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Very disappointed. Came here around 9pm (they close at 11pm) on a Monday night. We were greeted and seated promptly. The waitress taking our order seemed like her mind was elsewhere for pretty much the whole night. (Strike 1) I ordered the Houston WITH onion rings on top at an extra $1.39. No problem. I got my burger and there was JUST ONE onion ring on it. And a small one at that. (Strike 2). My fiance had a Dr Pepper and when a refill came along, they gave her a Coke instead. She hates Coke. (Strike 3). I could understand the mistakes (cause they were small) if it was busy that night but aside from us, there was two other tables. AND another waitress in the house. It was a very disappointing experience.