In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

[EX Q]: its a peace of crap the case is soft rubber not hard plastic the screen protector is a thin plastic the holes for the front camera and speaker don't line up don't waste you money
[EX A]: its a peace of crap the case is soft rubber not hard plastic the ...

[EX Q]: Cam tensioners work great - pretty impressed with fit and snug - did not slip. Only disappointment was that out of the 4 used - 2 had failed at the heat treatment at the ends of straps where they are cut to size at factory - that's 50% resulted in frayed ends from straps being used the first time out - mfr needs to apply a better heat treatment to strap ends to correct this issue - good buy - but before you use the straps - hit each end up with a lighter or heat gun to seal the ends first!
[EX A]: Seal the strap ends before use - or they will fray

[EX Q]: One wheel broke off on first use, I called customer support and was told they don't have the part? Not the kind of company to buy from, very disappointed. The luggage is ok in terms of size and it's light weight.
[EX A]:
very disappointed. The luggage is ok in terms of size ...