ULTA is just a drug store dressed up for prom. These employees need to check their attitudes. Unfortunately, there isn't a magic cream that can fix stupid and no perfume that can cover the odor of terrible training and management. I didn't think there was a way to convince me I didn't need anther over-priced and ridiculously packaged beauty product. However, the rudeness of the staff at this ULTA was enough to cause me to leave the store despite the fact that my skin is desperately crying out for moisture. I don't care if they sell something so fantastic that it makes me look like my own baby, I don't spend money on beauty products to be insulted by snobbish sales women. There are only two reasons to purchase in at this store rather than elsewhere. The first is convenience. The lines at the ULTA are generally long and half of the products are sold at the Walgreens closer to my house... Or the grocery store where I already spend most of my time and money. There is also nothing more convenient than the internet. It's not as glamorous but at least no one is actively insulting towards customers in any of these places. The second reason to shop here is the fancy atmosphere. No one in that store has ever said a word to me other than trying to sell me something and no one knows anything helpful about the products. To top that off, these Barbie wannabes have terrible attitudes for girls who are doing a job that requires fewer skills than flipping burgers. Except people who flip burgers at least manage to be friendly most of the time. ULTA needs to put their employees in check. I am reviewing with 2 stars only because I have managed to overlook this major defect in the store for over a year. My tween daughter loves to shop here as a treat. However, she loves Target just as much and I can buy drug store products at the drug store. Department store makeup counters will be happy to provide me with a snotty attitude and better beauty products if I really feel the need to be looked down upon.
How would this review be described in terms of sentiment?
Choose from:
(a). negative;
(b). positive;
(a).