Went here with several associates at work. I was not impressed at all. If I had to just rate the food, I would rate this a solid 4 Stars. I ordered the Romaine Salad and a Braised Short Rib. Well, they brought out the wrong salad. Instead, I had a cottage cheese type of salad. However, I have to say that the Braised Short Rib was EXCELLENT. Let me say that again, the RIBS were EXCELLENT. Just of note, Salad was $12, Ribs was $39 bucks, $10 for asparagas (?!!), and wine was another thing! Ouch. Now, why I gave it a 2 stars. For a fine dining restaurant, it was not an intimate nor refine setting. Rather, it felt like a rock concert where the guests are SQUEEZED into as many tables as possible. The seats were soo uncomfortable. Shoot... we felt like sardines crunched into our dining seat. To put this into perspective, imagine the table next to you, you would be literally be 2-3 inches away from their elbow. Forget holding a conversation. Many times, I just ended up yelling and screaming to try to communicate. No wonder my waiter got my order wrong. He could not hear me. Overall, it was a bad experience. Food was good, service was average, environment was the pits. For a fine dining experience where it is over $100 a person to dine (meal and wine), nah, I look for something better. Pass....
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negative

A lot of selections and really good sales. Customer service is great.
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positive

We ate at Lon's the evening after our wedding a year ago and had a memorable experience. A year later was a different story. Ambiance is beautiful on the patio. In reality the food is decent. Good quality but the older well established restaurants in Phx are notorious for relying heavily on butter, cream and oil for flavor. If you've lived elsewhere you know what I am referring to. Lon's is no different but does this 'genre' nicely anyhow. We arrived 10 min prior to res on Sunday. I'd made a note on res as to our history, wanting to make this our annual tradition and a 'go-to' spot as we live a 10 min walk away. Gent at front didn't even look up from computer screen and basically said 'just wait a bit.' Thirty minutes after res time we were seated. No offer of drinks in the meantime. Love the ambiance. Food was late, lukewarm, very heavily oiled and salty as heck (salmon and tenderloin). No sincere attempt from Lon's at making this memorable. I did not expect any sort of freebie or handout, just a sincere acknowledgment that someone had taken just a second to read what I had written on our on-line reservation about this special occasion for us. I realize we aren't the only couple to have an anniversary at Lon's but it is special for us and of all the restaurants in the Valley we chose to Lon's in hopes of beginning a long tradition. The server was very nice, Robert I believe. He did welcome us warmly and acknowledged our anniversary and we were happy with his attentiveness. May give Lon's another try as we all have off nights but not for a special occasion.
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negative

I am one disappointed buffet-loving foodie. :-| We finally had a chance to try out Bacchanal while we were in Vegas for the Olympia this year. We had a group of 6 for dinner here about 90 min before they were closing. Let me just cut to the chase on why I don't ever plan on Bacchanal-ing again: 1. The wait for this place is somewhat confusing. You walk up to this lady that gives you a ticket and she tells you, "15 min for your group." So we're thinking, "Wow! Only 15 min to get seated? Awesome!" WRONG-O! It's about 15 min to get in a line to then pay and get in the longer line to get seated. Boo! Don't tease us like that lady! 2. They seated us wayyyyy in the back, like literally having to trek it out to even get to the food. There were plenty of tables closer to the buffet area that needed to be cleaned off. Seemed like they were understaffed. 3. Food. Blah! Yep, I said it. Everything seemed too salty and not much effort put into cooking it. Only thing I really enjoyed were the snow crab legs and their sweet potato tater tots (which were probably frozen to begin with). 4. Pricey. Yes, it's a Vegas buffet, I know. But the quality of the food is not up to par to have it priced "Vegas style". Here's one plus that actually solidifies why my review is staying the way it is: Our waiter was hilarious. He had jokes up the culo. We also were really upfront with him and told him the food wasn't all that. So..he also let us in on a little tidbit. Apparently, the old food court at Caesar's that closed down had chefs over there that held seniority. So those crappy food court chefs quite possibly booted out the stellar chefs that first started out here at Bacchanal and that is why the food is crapola today. My live review in my YouTube vlog here during that weekend: https://www.youtube.com/watch?v=DhN4ggfu52w&list=UU5YaBtOxOYqeFEEQ_aW6JiA
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negative