Problem: The two times I went in there the customer service was HORRIBLE and would not go back for that reason.
How would this review be described?
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A: negative

Problem: Not a big fan... They nickel and dime you. I ordered the lettuce wraps and they do not serve enough lettuce with the order. I asked for one additional piece of iceberg lettuce and they charged me $1.00!!!! I could have walked to Albertson's next door and bought an entire head of lettuce for 59 cents!!!
How would this review be described?
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A: negative

Problem: First I might point out that Virgin America has a 4 star rating at this airport. I have flown them to San Francisco and I couldn't agree more. In fact I think one of the ratings is my own. Now! I flew from Syracuse through Chicago back to Vegas a few weeks ago and despite a 4 hour delay in Chicago (this part was airport wide, keep reading) they couldn't manage to get my bag from one airplane to another. My bag spent the night in Chicago while I arrived in Vegas. So the next day I made a trip back to the airport to get my bag. I then asked for a refund of the $25 they charged me to check my bag. I got a mailing address and fax number where I had to send a list of hard copy information. Even though I had already provided the same information in my e-mail before they asked for it. I told them to keep my $25 and forget about ever getting my business again. Here is what they get in return. Fly Virgin America!!!!
How would this review be described?
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A: negative

Problem: Whoa! What happen to Ticoz? This place use to be awesome. As I waited for an eternity to get a drink I looked around the place and it looked like it was in desperate need of some TLC - furniture and carpets need to be cleaned, walls need to be repainted. The plants were all dead in the women's restroom. This place is dying a slow death. What used to be a happening place for happy hour was dead, it was sad hour. The service was terrible! We were sitting in an empty bar and it still took a while to get a drink. My friends and I were going to order apps but they never came back to ask us if we wanted food, thank god too because we would have had to stay there longer. We chugged our drinks and bounced out.
How would this review be described?
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A:
negative