What is the sentiment of the following review?
This place gets worse and worse!! The people (especially management) are blatantly rude. I've spent around 20 grand in here over the past 6 years, they do not care at all. They do not care about keeping customers. They interrupt you while you are talking to say things like " well it doesn't matter what the sales person said to you, did you read all your paper work that was email to you ".. That was in regards to a policy change in how they handle their service plans. And when I said " I think when someone spends $800 on a phone, you should be clear on the service plan" , which he also quickly responded with "you only paid $740 " ... Really, THAT'S the statements the store manager should interrupt a customer to say? Ridiculous. I use to promote best buy, and tell people to shop there as opposed to online places like amazon. Because for the little extra money, you got service... I have bow changed my tune. By by best buy.
negative