Problem: What would be an example of an negative review?

Answer: Unlike others, I did not find the owner friendly. I found him to be a bag of douche of galactic proportions. I suppose this place is OK for average bikes needing average repairs, but when I brought in my road bike for a repair of moderate difficulty for any competent bike shop, because the owner was incapable of doing the repair he chose to insult me by telling me I should sell my bike and get something more appropriate for someone of my physique. At the moment I'm a little overweight, but here's the facts: every summer I road bike in Italy. I have summited Mt. Terminillo. I have gone up and down the hills of Umbria as a member of a local riding club. I have ridden legs of various stages where the Giro d'Italia is run. I am capable of riding as much as 200 miles/week. I can summit South Mountain 3x in a go. I have ridden literally thousands of miles on this very bicycle, which -while carbon fiber - is FAR from a pro racing model. But this nitwit thinks I should sell my road bike because it's "too advanced for me". Oh and I'm a fat motherhumper too, thanks and come back again soon! "Try me"? I did. You and your sad little bike shop in the ghetto failed. --- Edited to add: since my encounter with this obnoxious tool, I found a friendly bike shop which had no interest in fat-shaming me. I told the story about this dickwad and all of the employees were aghast. They fixed my bike wheel so that I could ride again. I'm doing 200 miles a week (yes really) and have dropped 7 lbs in 3 weeks. By August I should be under 200 lbs, and when I go to Italy to ride up Mt. Terminillo again I will take a selfie.

Problem: What would be an example of an positive review?

Answer: I'd say even better than Cathay House and they are pretty good. Great variety of dim sum, good service, great hot and iced tea. Lots of Asians eat here, so you know it's good.

Problem: What would be an example of an negative review?

Answer:
I had inquired about a pup that I saw online a few times. Eventually, they took my number because they had had several inquiries and said that they would call me when he was ready for adoption. Today was the day! I work the graveyard shift, but set my alarm after only a few hours of sleep to go and meet this cutie. When I get there, the guy (Who I later heard refer to himself as the manager) asked me a few questions. He mumbled, so I asked him to repeat himself... He looked at me like I was stupid and repeated himself dramatically slowly. After a few minutes of the small group of us playing with the cute pup, he sits down next to one of the prospective moms. He attempts to lower his voice, but I wasn't sitting very close and I heard him tell her that it was between her and another girl. Uh, why am I still here then? I felt stupid sitting there. I wasn't looking for a shoulder to cry on or even be let down easy, but it would have been nice and proper for him to maybe thank us for our interest and encourage us to look around. I'm a little heartbroken that I wasn't chosen to adopt the little fellow...I'm sure that it is common that people feel like this in these situations, and this guy was pretty cold and heartless. However, before I left, I clarified with the lady he been speaking to that he did actually tell her it was between her and the other girl. She politely told me that she had been visiting the pup every other day for weeks. She deserves him and will make a great dog mom. The SPCA gets the second star for making a good choice!