i forgot the exact date of the initial service but it was early July. my phone wouldn't charge correctly. they soldered something on the motherboard and it seemed to work. 2 weeks later i had the same issue and returned to the store. they 'fixed' the same problem but broke my microphone on it. they had my phone from open to close and told me they couldn't fix it. they permanently broke my phone. i ended up going to tmobile and trading in my broken phone for a new one because i was going out of state for a week and needed a working phone. the owner said he would mail me a check for the repair cost and that was over a month ago. still waiting on that. he also refused to pay me for my out of pocket cost for the s3 ($200) that his shop permanently broke. i want $255 for the cost of the phone and what i paid the shop. this is not acceptable.
How would this review be described in terms of sentiment?
Available choices:
a). negative.
b). positive.
a).