Problem: What would be an example of an negative review?

Answer: This place is a mess! Made a reservation over the phone and when we got here they made us wait 20 min before seating us. When we get to our table the two high chairs I had asked for when we made the res. weren't even at our table. Imagine how that went with our two toddlers? Not good! Then we spent another 10 min standing there trying to keep the kids busy while they searched for the chairs. The waiter came back with only one saying they didn't have another. I gave him the idea of borrowing one from next door and luckily we got our two highchairs. After that inconvenience, the service and food were terrible. Both the bone-in ribeye and New York steaks were too tough. Had to send back the New York to have it cooked a little longer b/c our medium was too rare. Don't get the "hen of the mushrooms." They were too bland and the way they cooked them didn't make it appetizing at all. Everything was so bad I did not even order my favorite part of the meal, dessert. Never going back.

Problem: What would be an example of an negative review?

Answer: Roy's is in a beautiful setting. We enjoyed eating out on the patio on a pleasantly cool October evening. Unfortunately the food was not that great. I had Roy's trio with a salad and my husband had the Ahi with a salad. There seemed to be something wrong with every dish: their simple salads were completely one note and salty as can be, the bok choy with the tuna had no flavor except strong mustard, my mahi mahi was the driest I have ever had, the salmon was fine but nothing special, the butterfish would have been delicious except they put a little pico-de-gallo like garnish on top that didn't go at all--I'm still scratching my head over that one. Really I would like to give Roy's 2 1/2 stars for the nice ambience, tasty butterfish, and nice sauce that was served with the dry as a bone mahi mahi, but for the price we paid for mediocre at best food, 2 stars is what they get.

Problem: What would be an example of an negative review?

Answer:
Good stuff first - The room was amazing! I want to give it 5 stars just for the room. My husband and I stayed here the night of our wedding and we loved the panoramic windows, soaking tub, and rainfall shower. The hotel also left us a nice fruit and cheese tray in our room for when we arrived. Not so great items - While we were waiting to check in and I was still in my wedding gown with our luggage in hand we had trouble at the front desk because my father was the one who booked it for us and the clerk was explain to us how he should be with us because it was his card.... Really I'm standing in my large wedding gown on my wedding night and you want to explain to us that there is difficult letting us have a key because the cards under my dad's name even though the room is under mine. That was finally settled after about 15 minutes. Then we ordered breakfast in the morning which detailed an order of 1 pancake and coffee with a side of sausage. They handed us a bill for $60! Afterwards when we left we had to pay for parking so we did so on our card and they still billed my father $25-30 for parking anyway. I had to go back and forth with the manager to get the charge reversed finally. Would I stay again- Sure because it'll be on my card but I would make sure to go out to eat.