What is the sentiment of the following review?
Patou may have expanded, but as the saying goes, it's not the size that matters. My friends and I were appalled by the service...or lack thereof. Not only did we wait one-half hour for our drinks,but we had to ask three servers for bread. We could excuse the mix-up of a crab cake entree instead of a crab crepe (the words do sound alike), but the server did not even apologize. After packing our own to-go boxes, the manager stopped by and offered dessert on the house. And then we waited--20 minutes--just for someone to take the order. We opted for the check and ended up waiting another 30 minutes. Patou seems excited about it's new space, but the restaurant's owners need to not let that go to their heads and focus on what comes first: the clientele.
Available options:
- negative.
- positive.
negative