I just have to say that I'm in love with this place! it's a family owned business and they are super friendly! As soon as I walked in, everyone made me feel welcomed and they were very knowledgeable about there products. Chloe did a great job on my hair and everyone was so helpful! they have a huge selection of products. I will never go any where else for hair supplies!!! I live 15-20 minutes away and don't mind taking the trip there because they make me feel wonderful when i leave and they are a true representation of phenomenal customer service! :)

positive

This is for the Salon. Called to try and make an appt they said they will call me 30 mins before my service because there packed on Sunday. So 5:30 comes along & they said they need to reschedule me because there closing in 30 mins and don't have time for me. They offered to reschedule for the following week. So I said Tuesday in the afternoon. Early Tuesday they called at 9:36am telling me they need to reschedule me to earlier to 12 I said no I can't do 12. I pick that time because that's when I have free time. I asked for a later time their like no. So I asked for Saturday. Oh we can't do Sat it's too busy. If you want you can just cancel. It was early in the morning I was already annoyed because the call woke me up and every time/ day I'm giving her, she's saying No. So I finally gave in and canceled my appointment.

negative

Others have described it, so I'll get to the point: my wife and I were ther on Christmas day and had the brunch, which I thought was overprices at $30 each. Regardless of the price, the food was horrible and on par with a cheap all you can eat $8.99 buffet off the strip -- think Hometown Buffet. However, the desserts were excellent, and earns two stars from me. I'm hoping they get better since they only opened the previous week; they certainly can't get worse. They should have invested some of the $8.5 billion in better cooks and a good food director.

negative

Just moved into the neighborhood, and walked over with our 6 year old for some pizza. I hate to be negative, but it wasn't a great experience. We had a 10 minute wait for the "family section" (which was okay, no worries there) but once we were seated it was a good 10 minutes more for a server to acknowledge us. Once she did, she asked if we were ready to order, and seemed disappointed when we only ordered drinks. Drinks delivered, and we ordered pizza. She never once checked on us to see how we were doing - it was 1) take drink order (and be disappointed because we didn't have food order ready) 2) take food order, deliver food and 3) bring check (at which point I asked for another beer - and missed happy hour because of the delay. Sorry, but horrible service. It's almost like they don't want us there. I saw another family ask for the manager because of the poor service. If it's not family friendly, just advertise otherwise. Pizza places attract families - duh.
negative