Problem: 2nd time I've come here after 6pm..just needed to exchange an item for different size.. Twice now I have to wait 20min because they only have one person working customer service. There were couple guys behind desk not acknowledging people in line. We all felt ignored. Poor customer service.
How would this review be described?
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A: negative

Problem: I really didn't like this airport. Aside from the fact that it's Vegas and there are slot machines everywhere. The airport doesn't have electrical outlets next to seats or on them. Or even charging stations near the terminals. There's a separated little area for people to charge but it's not near their terminal and there isn't decent seating that people are sleeping, and sitting all over the place. This airport is a mess and given how much money they must be making, they can do better. I did want to mention that the free wi-fi is very helpful, but it isn't if you have to sit on the floor to charge your laptop far far away from your terminal so you can't even see the updated boarding time. The food inside this airport is pretty bad too and I honestly don't really understand why. Everywhere is better than the Vegas airport, why??? They really need to improve everything here.
How would this review be described?
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A: negative

Problem: Drinks are strong, food is filling, huge cookie is a must...but don't get your hopes up on service. The family and I went on a Tuesday night for a birthday dinner for my sister's 16th. There were 16 of us, we called ahead and were told they don't take reservations(not even for large parties). We weren't given a wait time since there were supposedly two large party tables we could be sat at, both outside which is apparently the only place they can accommodate parties larger than 8. So we waited 45 minutes for one of those tables to become available. At that point they asked if we would be willing to split between two tables. We were brought back to two booths back to back, both were 6 tops. As you can imagine, fitting 16 people in two booths meant for 12 just did not work. We had three little ones with us and it still was ridiculously uncomfortable. The poor server was overwhelmed from the very beginning and it snowballed from there. To make it more manageable I think she split us into two separate groups by table and chaos ensued. One table got food 20 minutes before the other did while one table was cashed out before the other were even asked how we wanted to split checks. The thought that family members from one table would want to pay for their children sitting at the other table confused the server to the point that we asked for her to just make a check for the children and we would pay for a second time. As far as the food...Just FYI the portions aren't terribly big. Apps like the cheese garlic bread is good to share but the entree salads and pastas aren't very shareable. I ordered a Caesar salad that was said to be "very large" to share with someone else and it was just about enough for one person. A friend got the chicken lasagna and the cheese was burnt to the point of being hard to cut through. My brother got a Caesar with chicken and the chicken was marinated in something that made it very sour. Not impressed. But those that got pizza were happy with it. Not a great place for large groups, but at least they gave the birthday girl a free deep dish cookie and the server waited until she turned a corner to show how miserable she was.
How would this review be described?
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A: negative

Problem: These guys are awesome. I looked for a bug exterminator after i found a huge cockroach in my sons bedroom. My family just moved here from Oregon so to see a cockroach was not something i was the excited or familiar seeing too often. I called and the gentleman i spoke with gave me a great deal, even though i had no coupons he gave me a huge discount, and they came out the next day. He was so friendly, and we even had a short conversation about the area since we plan on buying in a 6months. He informed me i could transfer my service as well. Then the guy that came out which was next day, was so friendly, he knew my neighbors, and was telling me that we live in a good area, and the schools were good, and even told me a pediatrician that i could take my kids to. So nice, and so personalble, and so welcoming! I'd give this place 10 stars if i could, but i guess 5 will have to do. Highly reccomend! worth every penny, and the are very reasonable!
How would this review be described?
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A:
positive