Tried it because of the reviews & was not disappointed. You get to choose how you want it cooked and all of your toppings to. It's the real McCoy when it comes to the meat. Well seasoned and thick. The Demi glace sauce for the poutine is also very tasty! A definite must try if you like burgers. Also the service was great.

positive

Terrible. Just terrible. - Our "suite" was old, outdated, and dirty. Carpet faded, stained, pulling up in the middle. Popcorn ceiling falling down in places. Shower head and knob falling out of the wall. Worn and frayed chairs. Furniture at least 25 years old. - Found a used tampon applicator in the bathroom upon check-in. Took an hour and two phone calls to maintenance/housekeeping for a housekeeping manager and housekeeper to come check out the situation. Had to explicitly ask them to sanitize all surfaces (some of which had water stains that would have obviously come up had they been cleaned properly the first time). Had to ask a second time when the housekeeper tried to leave after removing the tampon and sanitizing the bathroom - SMOKY casino. My allergies and asthma were terrible! (I know casinos are smoky, but this is like the inside of a cigarette.) - Valet will sometimes turn you away at night and tell you to go park under the Paris if you aren't "Platinum" status. - Long lines at front desk. Location is fantastic and gym is nice. Pool is fine.

negative

Oh how it pains me to say this, but yama sucks now. I've been going there for years and I Just keep having more and more problems every time. So now we're done. No more yama. They aren't the best anymore anyway, we have found that sushi mon, and daisho sushi are both consistantly better and have higher quality and better service. The only reason we went to yama again is because they're closer to our home. Not anymore. It's not worth it when they consistently ruin our meals with their poor service. Last time we had to ask for a new table because they tried to stuff 6 adults and a high chair at a 4 person table and set a plate of silverware including knives directly in front of our 2 yr old, which he picked up, of course. Then they put wasabi right in front of him. It was like pulling teeth to get them to give us a new table and we had to speak to the mgr to get it. Time before that, our server was the rudest person I ran in to all year. And this time the server came and rudely told my husband he needed to take his foot off of the chair because a customer complained, when we asked for the mgr we were told they were out of town. It was the equivalent of the server telling you to take your elbows off the table. And it was lunch. Plus they kept running into my chair the whole time I was eating, now that's rude. That's it, we're done. We used to put up with their crap service bc their food was so good, unfortunately their food isn't great anymore so it's just not remotely worth it. We will just go farther now to somewhere cheaper that has better food and service. Yama, we're over!

negative

Very hipster location. Major college vibe (of course, ASU is right there.....so duh) But, very comfortable....there's always plenty of seating, even tho it's always busy. Some cool artwork too, I like the bike wheel partition wall and the hair drying chair....quirky. As for the coffee....VERY GOOD..... it has excellent flavor with a smooth....texture?? I guess, does that make sense??? Anyways, it's not as strong as Starbucks, but their iced coffee is WAY better......and they let you add your own milk. I like that. But then again, maybe i'm a little controlling of a person....... I wish they had more pastries, especially vegan ones. And, it's hard to find this place. You kind of just have to know where it is......(just look behind buffalo exchange) It looks like a hole in the wall from the outside, but quite surpirsing once you enter :)
positive