Menchie's is one of our favorite frozen yogurt places. With it being our wedding anniversary and being in Vegas we decided to go for a late night treat. When we first walked in another couple had walked in at the same time. They looked around and tryed to talk to the guy standing behind the counter and just ended up leaving. While we were looking to see what flavors were available there were no other customers in the establishment and they did not close for another hour. Yet the guy working did nothing but stand behind the counter and play with his cell phone. Every time we would ask him a question it was like we were bothering him to do his job. A few of the yogurts must have been out but when trying a machine he never would acknowledge that it was out or if he was making more. The were no waffle cones for the cups and when we mentioned those again he was too preoccupied by his cell phone. Toppings were also running low or completely empty. All the other Menchie's we have gone to we have always had great customer service but I felt like the employee was ready to close the store already and just waiting for the night to end instead of helping out customers.
Is this review positive or negative?
Possible answers:
A). negative.
B). positive.
Answer:
A).