Q: Was visiting from out-of-town when my eye glasse frame broke, right at the bottom of the lens. I thought I would have to buy a complete frame and lens replacement. Glen helped me find a frame that was close to my existing lenses and then actually re-ground the lenses to fit the new frame. I was stunned as I expected to get the sales pitch for new lenses and frames. And he did it while I waited. This was customer service at its best and I am appreciative. I needed glasses now, and could not wait for a few days to have them made. They could have taken me to the cleaners, but did not. Highly recommend this high integrity optical shop where the service is personal and the staff are really opticians, not someone off the street who got the 10 minute training as in Lens Crafters and some of the other "bargain" opticians. Very professional and an extensive selection of frames and lenses. Hard to rate the price range as they run the gambit from reasonable to super high prices. But you have choices.

A: positive

Q: Be very careful, they don't listen to what you say when you decline coverage. Check EVERYTHING before you sign it, as they will slip it in even if you told them that you do not want it. The car was nice, but needed washing.

A: negative

Q: As mentioned the store is small but being a fan of Marc Jacobs and his team I love it regardless. While visiting Las Vegas and walking the strip I saw their sign from outdoors and had to make the pit stop. The sales associate just hangs out by the register and let's you browse without the pushy sales tactic. I picked up a key chain holder that was $5 because it was cute and matched my purse. The sales associate also showed me some other key chain holders they had so that was nice. Nice location, nice store!

A: positive

Q: I've been re-living in Las Vegas for three years and just very recently went down to City Center (specifically Crystals because it was the only place I had the strength/patience to walk through). I happened to be down at the Cosmo with an out of town friend and suggested we check out the mall because it was close. What can I say to Crystals? "BOO, YOU WHORE." When Las Vegas was going bust and City Center was on the verge of bankruptcy and Harry Reid put in his calls to whoever the hell he calls to make sure this place still got built - and THIS is what it ends up being? Another Forums Shop? Except with some creeper cage restaurant in the middle of it? It looks like one of those motorcycle-cages you see at country bumpkin fairs, except it's in the middle of a bunch of high-end stores that no one is shopping at. No. One. Is. Shopping. Here. My friend and I walked all the way through and back to the Cosmo through this place and we probably counted 10 people in the stores. COME ON. What a waste of air conditioning. Maybe 30 years from now when Americans (like myself) finally have jobs again there will be people in here, but for now it looks like an abandoned tourist trap that's been very well-kept. For all the hype City Center put in this place it is obvious they were living in LA-LA Land while the American economy was crumbling around them. And now the crumbled American worker trucks through this place wondering how the frack to get out.

A:
negative