Q: negative

A: I'm a little disappointed: last time I went there, their menu was missing some interesting food I use to eat there. Their Won Ton soup was good, but nothing to go crazy for.

Q: negative

A: The location is convenient and the atmosphere is great. The service got to be annoying. I was here with a client for lunch and we were clearly in an important meeting. I had a notebook out writing in it, so it was pretty obvious. We were interrupted literally 10 times asking if we wanted refills, if they could take my plate, later his plate, if we wanted more refills, even more refills... all within 45 minutes. It honestly wouldn't have bothered me if it has been even 3-4 times, but it just got to be absurd. The buffalo chicken sandwich was good. However, my peanut butter cup milkshake was terrible. Let me preface this by saying I am a lover of all things ice cream. However, oddly enough this milkshake didn't even taste like ice cream. It tasted like an odd spin of heavy whipping cream with an odd after taste. The peanut butter cups were not chopped up. There was one huge pb cup stuck in the bottom. I didn't even finish a quarter of it. I don't imagine being back here again. The prices were extremely high for the quality.

Q: positive

A: good drinks and really sweet! i like fruity stuff so I am a fan

Q: negative

A:
This place can be summed up in one word........ridiculous. My fiance and I have been to this location several times. At first, the service was reasonable. However during the past few visits, the service has been horrible. First, we called in a pick up order which was supposed to be ready in 20 minutes. I arrived at the location in 30 minutes and the staff hadn't even started the order and was absolutely clueless on what to do. Yet, I tried to be patient, picked up my food and went home. Second, we called in another pick up order. Again it would be ready in 20 minutes. I arrived at the 20 minute mark and to my surprise, they hadn't even started the order. Well, this was enough, I simply advised the staff to forget the order and left the property to hit up Joe's BBQ in Gilbert, who told me my order would be ready in 10 minutes..........and it was. I typically don't write reviews on restaurants, however, I felt I needed to advise Dickey's of their service issues. I did, and the manager promised changed and for me to try it again. So about one week later I made the same order and they were on time for once. The manager promised change and thanked us for giving Dickey's another chance. About a month later, we sent in another pick up order and nothing had changed. It was the same ordeal again. I absolutely refuse to visit this Dickey's location and spend my money at this establishment. My fiance still had faith in this location, however the same exact service was provided to her. Obviously there are some management and staff issues at this location as they have no idea how to properly deal with To-Go orders. Take it from me, you are better off driving over to Joe's BBQ or visit the Dickey's location in Scottsdale. The Scottsdale location has never once given my fiance and I this type of service. As a disclaimer, I want for you to keep in mind that during all of these visits, it wasn't busy. There wasn't a line going out the door. It simply came down to a lazy staff and lack of management that caused these issues. I am firm in my decision that I will never get food from this location.......even if it were FREE!.