TASK DEFINITION: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
PROBLEM: Worst service ever!!!

My husband and I went to dinner here on Friday night not know really what it was. We arrived at 8:30 and were told that we had to be done eating before 9 or we would have to pay the $5 cover. First impression was not too hot but we decided to sit down and if we stayed for the band we would pay the $5.

The band was really good and we were more than happy to pay the $5 for them but the service by the restaurant staff was horrible.

It took forever to get a server to take our order. Once we ordered, the food took way too long to come out. We were never offered drink refills, I had to grab the bus boy to get me refills. Our server never came back to give us our bill. The night was a service disaster!!

I asked to speak with the manager but he never arrived to the table so after getting another server to take our bill we decided to leave.

The place has a nice concept so hopefully they can get their act together.

SOLUTION: NEGATIVE

PROBLEM: Your always taking a chance going to one of these low cost hair cutters. I thought since I was getting a basic trim of one inch, long layers and simple bangs it wouldn't be worth paying $50+. But I should have gone to a real salon. The trim was fine, she actually knew what one inch was! Some hair cutters get a little scissor happy. The layers were uneven, choppy, and very noticeable (I guess everyone can get their license nowadays).I asked for sidebangs that ""swoop over to one side and blends in with the layers. I would also like to keep them from being too short (pointing below my cheek bone) because I like keeping my hair longer."" She said ok I can do that. She literally cut my bangs and hair from the side of my head! She cut it straight across making it look like a giant square right at my cheek bone and like a start of a bowl cut on the side of my face. She handed me the mirror and said ""what do you think?"" I said ""do you think you could blend the bangs in a little bit?"" She said ""oh... No... I can't do that. If I tried it would start to look like a mullet. But I can try to texture it."" I said ""this is not what I wanted."" She got upset and she let it show. She became defensive. At least she didn't charge me the extra $6 for the cutting of the bangs as I wouldn't of paid for the cut anyways! Maybe she was confused to what I meant? I would have showed her a picture or she should have said I can't do that and I would of been fine with that too.

SOLUTION: NEGATIVE

PROBLEM: Left a few messages for management to ""discuss my visit."" Have yet to hear back from them. Still holding onto the receipt w/ the bartender's name and transaction # in case someone ever calls. I wonder if they're just too busy fielding calls about said bartender or they really just don't give a crap.

Maybe I should just make a public service announcement and put the shady a** bartender's name on here!?!

SOLUTION:
NEGATIVE