Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: Extremely disappointed in our stay. This hotel did not look like what pictures portrayed online. I booked online thinking what a perfect place this was going to be, only to arrive and have a room without a view even though that is what was paid for. The room smelled musty and not clean. Garbage was not changed from prior person. Found small ants in bathroom near shower. Called to complain and someone came up 2 hours later and used bug spray. Overall this hotel is in a great location, but we would never visit again. Staff was not overly friendly or helpful and the room was not as all as it seemed online.

[EX A]: negative

[EX Q]: I was visiting Chicago for a christening with my fiance. I was impressed with this hotel from the moment I checked in. The lobby was exceptionally modern with color and furnishings. Front desk staff was pleasant and helpful, especially Susan, who quickly suggested and reserved a table for us at Keefer's Steakhouse for a late dinner. The room itself was fabulous. Extremely comfortable King sized bed, dual head shower, breathtakingly beautiful views of the city, I couldn't ask for more. After a great nights sleep we awoke to a great FREE breakfast right outside our room! Next we enjoyed a couple's massage and I was treated to a facial as my fiance took a short run through the city. After a day full of shopping we retired to our room and ordered room service that was on time and delicious. Unfortunately we checked out the next day, because I could have stayed there forever. I fully recommend the Amalfi Hotel Chicago for everyone interested in a superior stay. It is truly a beautiful and well appointed hotel.

[EX A]: positive

[EX Q]: I had my wedding ceremony and reception at the Sofitel. It seems as though I had the same experience as "Judy L." I read her review and thought "that's exactly what happened to me!" Here's what happened: The good news: The actual event was great. Most notably, the food was absolutely incredible; I think almost every one of our guests has raved to us about the food. The same goes for the cake, which was made by Take the Cake. The service by the waiters and other staff was also very good. The bad news: Michelle, the Director of Catering, honestly made my wedding planning process a nightmare. While we were negotiating the contract, she promptly responded to my emails and phone calls; after the contract was signed, it was a constant struggle to get in touch with her to get my questions answered, to schedule the tasting, etc. She frequently took over a week to respond to a simple email, and she occasionally never returned my email or phone call until I called her a second or third time. I assumed things would get better within the month--or even the week--prior to my wedding, but they actually got even worse. Michelle just could not get it together, and if it weren't for my wedding coordinator's assistance in forcing her to finally get things right, I don't know what would have happened. Thus, if it weren't for Michelle's inability to do her job, I would have had a great experience. But, as it is, when I think back about my experience with the Sofitel, I unfortunately have very negative thoughts. And that's incredibly disappointing, considering it was a major part of the best night of my life.

[EX A]:
negative