Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

I was initially very excited to be staying at the Ambassador East hotel. The photos online appeared very classy and upscale and I thought staying there would be a pleasant experience. Upon arrival I was very disappointed - the main lobby was closed for construction making it somewhat difficult to get around. Our room was very dated - old furnishings and linens, damaged tile - it fell quite short for the high price we paid. It is an older building with very thin walls allowing you to clearly hear all other guests in surrounding rooms and also the lovely slam of doors of departing guests in the morning. Doorways are extremely narrow in hallways and room - gives a very claustrophobic feel to the hotel.

negative

This was my first time in Chicago and wanted a hotel that was in a good location. This definitely fit the bill. I could walk to all the places I wanted to see - very close to Michigan Ave and the Magnificent Mile. About a 15 minute walk to the Art Institute. The hotel staff was very friendly and went out of their way to be helpful. There was coffee in the lobby every morning, that was very welcome. The room was comfortable and clean and fairly quiet. I could hear the train and some traffic from the street (considering the location, this wasn't bad and didn't affect my ability to sleep or relax). I would definitely recommend this hotel - a gem!!

positive

Pleasant staff and housekeeping. Above average breakfast. The rooms were clean and the staff made sure we had fresh linnens. It was bedbug free!! I would definitely stay there again.
positive