Q: Read the below conversation. W: Hey, I'm a little bit upset about that television you people sold me. I got it home and the thing doesn't work! The lines.., the... there're lines all over the picture! I'm just not satisfied. I'd like to have my money back, or give me a new television. M: Well, it's not my fault! What did you do with it when you got it home? W: I just plugged it in and turned it on. M: Well, it was working fine when you took it... when you left here. W: Well, I think the least you people can do is to come over and adjust it for me, and make sure the thing's working all right. M: Well, I wouldn't mind doing that. Or you could bring it here and I'll have a look at it. But you bought a second-hand TV and there's only a... two-day warranty on it. W: Second-hand? Second-hand?! That thing was supposed to be new! Your salesman told me it was brand new. What would the listener say?
A: M: Well, I can't be responsible for that.

Q: Read the below conversation. M: Hello. Are you the person who has a house for sale? W: Yes, I am. M: Well, the advertisement says it has four bedrooms and three bathrooms, just what I need for my family of six. May I ask how much you want for it? W: I prefer not to talk about the price on the phone, but let's say it's around 150,000 dollars. I would also require 40,000 dollars to be paid at the time of buying. Why don't you come by and take a look? What would the listener say?
A: M: Well, I'm not sure whether I can afford such a payment of 40,000 dollars at once. But I guess it won't hurt to see the house. If you can tell me how to get to your place from South Florida Street, my wife and I will be coming.

Q: Read the below conversation. W: Good morning, Blackwood Sports Club. Can I help you? M: Yes, I would like to order a set of golf clubs, please. Can you deliver them to my house? W: Yes, certainly. Just let me get the order form here and I'll take down your information. Can I have your name please? M: Bill White. W: And your membership number? M: It's G, 844-9192. W: Thank you. Now where would you like the golf clubs delivered? M: 89 Sea Road, Swansea. W: And could I get your email address and phone number please? M: My email address is bwhite@uk.net. My office number is 0782-403583 and you can reach me at home at 0782-624989. What would the listener say?
A: W: 0782-624989. Thank you.

Q: Read the below conversation. M: Hey, Lucy. Do you have some time to talk about next week's trip with me? W: Sure, Dave. M: OK. So, we're leaving on Monday from Hartsfield International Airport, and returning on Friday. Do we take ourselves to the airport? Maybe we need to book a taxi, or just go by bus. W: No, we don't have to. The company car will pick us up and take us there. M: Oh, that's good. When? W: Our flight leaves at 11:00 a.m., so they should pick us up between 8:00 and 9:00 a.m. Besides, the company pays for our trip, including hotel and food. M: How much will that be? W: Well, New York is a pretty expensive city. So, each of us will get $200 a day. M: Oh, OK. Thanks for telling me that. What would the listener say?
A:
W: You're welcome.