Teacher:In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Teacher: Now, understand the problem? Solve this instance: First off, I do like this place. I'm writing this review because of the incredibly unprofessional experience I had there last night. I am also bothered that there is no contact to email the restaurant directly. Even, when asking if a manager or the owner was able to there, I was told that he works in the back of the house and is in his office ..... Ok? So no one around to take responsibility for the staff's behavior.

Here we go.

I was in Shoku last night for dinner at 6:30, the restaurant was full except for one table in between a large group of 7 small children and 2 adults, and a very rowdy group of 3 drunk people with one of the servers sitting with them. We were seated quickly and our drink order was taken, and just as quickly one of the servers, the tall and visibly drunk (I think transgender) guy with long hair, went to the table next to us and took a shot of sake and told them he'd be back. Then I guess our server, (we had 3 different people come to us throughout our meal) Joy came over and asked for our drink order. I told her that I had already ordered a hot tea and we ordered our food. After taking our food order, she then sat at the table next to us, near a guy who kept knocking an empty beer bottle on the table and was smoking an e-cigarette at the table. He would occasionally stand up to dance and stagger around, repeatedly bumping into our table and my friend sitting next to him. :/ After our food was brought out by Joy, the guy server came over and asked if we needed anything. I reminded him that I was still waiting for my tea, he yelled ""OH YEAH!"" and ran into the back. Joy returned with my hot tea and the cup was dripping everywhere and she was spilling it bringing it out. Both servers were pretty drunk and were very sloppy.

Here's where it gets bad. Once we had our food and after 20 minutes I managed to get a cup of tea, the guy server sat down with the table of drunk people next to us. Their conversation was so loud and offensive I couldn't believe it. One of the drunk guys kept calling the possibly transgender male server a FAGGOT. Over and over again. The server was telling him to ""SHUT THE FUCK UP"" or he'd ""PUT HIS PUSSY IN HIS FACE"". The two drunk guys and one other staff member, she was wearing a Shoku shirt but never got up or did anything, continued to drink with the server for the duration of our meal. I was really surprised at this crazy behavior with a group of 7 kids who looked to be under the age of 10 sitting on the other side of us. Their vulgar, offensive and very LOUD conversation totally ruined any chance for me, my husband and our friend to talk to each other.

THE ONLY UP SIDE:
The only staff member who seemed embarrassed by Joy and the other male server, cleaned up the entire table beside us that had 9 people sitting there, mostly children and came over to apologize before getting the bill for us and processing our check was named Happy. He was great. I felt bad that he was surrounded by idiots and was picking up their slack and attending to all the tables in the restaurant. After we paid, I went up to him and tipped him and thanked him.

TLDR: The drunk table beside us were drinking with two of the servers and being incredibly offensive in a restaurant full of kids. The staff also let one of the drunk guys smoke his e-cigarette in the restaurant while yelling at each other and calling the transgender server a FAGGOT. UNACCEPTABLE.
Student:
NEGATIVE