Problem: What would be an example of an positive review?

Answer: Best restaurant in Madison!

Problem: What would be an example of an negative review?

Answer: I got a food voucher from the casino so we decided to try this place. Only a few people in the place. Our server was prompt but didn't speak well. When I asked for egg on my salad, he asked how I wanted the egg. When I said hard boiled, he wrote it down, as if I would have wanted it over easy? The food arrived fairly quickly. I had the salad which was good but I asked for no olives and there were a bunch in there. My husband ordered the grilled turkey sandwich but it was missing the advertised pesto mayo. I also had the pulled pork sliders on a biscuit. First off, it was the smallest slider ever. It was an appetizer so there was only 2. The pork was chunks, not pulled. The sauce was good but the pork was gross. Chewy and flavorless. Yuck. When the waiter asked how everything was, I told him of the issues. I over heard him telling the manager, he returned to ask if I wanted something else. Honestly I'm never eating here again, so no. They took the nasty sliders off the bill and we paid. Never going there ever. I miss OPH!

Problem: What would be an example of an negative review?

Answer:
I just received my third HTC phone from Verizon. The first one (new, supposedly) quit in about two weeks, the second one lasted about 4 months and wasn't even programmed to talk to cell towers., I had to do myself while a rep walked me through this very technical procedure. As for third phone, I called a rep and they directed me to a store, so I went to this store. The sales rep, an older man, was very patronizing, and said he would order replacement which I would receive the next day. That did not happen and when I called Verizon, I found that he had never placed the order. The order was placed with the Verizon phone rep and did get today. I pleaded with them to be able to change to a different brand, but was told that couldn't happen. The store manager was very rude when I tried to explain re the phone not being ordered and his attitude made me realize just how little individual customers mean to Corporate America. Anyway, here I am on my third phone in six months. Wonder how long this one will last?