Problem: What would be an example of an negative review?

Answer: Long wait to be seated, lack of service, long waits for food, no drinks, had to serve ourselves items we needed so we could eat food once we got it, unprofessional, and openly rude. We stood in the door waiting to be seated for over 10 minutes even though only 2 tables in the whole place had people to serve, and there was 8 staff not assisting us (2 at sushi bar, 6 chatting together ignoring their jobs). I ordered and so did my kids. Despite asking for chopsticks, a fork, water, and napkins at least 6 times in 30 mins & not being able to eat this whole time because we didn't have stuff to eat the food with (we had cooked food, soup, and sushi) or drinks, we got most of it ourselves because they openly and rudely ignored us and attempts to get their attention. When we did get the waters we were constantly out of water to drink (cup was 90% ice and had little water to begin with when they brought to us), we sipped ice cubes for relief because despite the fact there was more than enough staff, they were too busy chatting about their personal life issues. They actually looked at us, then ignored our arms in the air trying to wave them over or even when we got up and asked for service! The soup was good but is was mostly liquid and not much content in it so not filling at all, the meat was overcooked to almost beyond eating (think dried jerky meat), and the sushi was good quality cut meat but warm. At the end of the meal a nice man joined us from returning from his break and relieved who we had. He more than tried to make up for things, but by then (after an 1.5hrs) after all that we already knew we were not coming back. We tipped well, but only on the condition that he get all of it and it not be shared with the others that were there. It also took so long in between our food items that we ordered arriving that we did not even get it all in that 1.5 hrs and we ordered within 5 mins of sitting down because we already knew what we wanted when we got there. Because of this, we left hungry and had to get drive thru! OMG. Unless you like being ignored, not getting your food or service, and have hour to kill while you pay someone for this, don't bother with this place. There are so many places that want business that they value their customers enough to serve them when they try to give them business.

Problem: What would be an example of an negative review?

Answer: You know it's not going to be good when...I call to see what time they close, she was rude on the phone, close at 9:30, it's 8:45... Walk in the door... Very cold stares from the lady working. She reluctantly brings us a menu and walks away... Doesn't ask for drinks or anything...menus are dirty... All tables have old food on them... She made us feel so uncomfortable we got up and left. She pretty much just pushed us out. Close earlier if you don't want to be open. I work in the industry... I get it... But you will go out of business acting like this. Zero stars if I could

Problem: What would be an example of an negative review?

Answer:
HORRIBLE experience. Took may 2009 Subaru STI which still smells new, and has only 8051 miles on it by the way, in to have it appraised and possibly sell. The car KBB books for $34,000. The little woman who was doing the appraisal was a TOTAL a-hole. From the minute she came up, after waiting almost an hour, she seemed to have a chip on her shoulder. She proceeded to tell me that the bumper had a tear in it, a 1 inch tiny crack is what it actually is, and we had one door repainted due to some jerkoff keying the car about a year back, and that the "whole side" of the car had been repainted. Now, this is a used car, so obviously it's not going to be 100% perfect, but it's pretty close. It has a clean history, no accidents, etc.....and the little troll had the audacity to say it probably has frame damage under her breath. Now again, this is an EIGHT THOUSAND MILE CAR! Then she proceeded to tell me they would give me $20,000 for the car, when it KBB's for $34,000. I understand they have to make money, but come on, this is a clear attempt to rip me off by lying about having to "wholesale" the car because it "doesn't fit what Carmax sees as a lot car". This is when I got up, politely said, we are done here and shook the salesman's hand. This little lady decided to effectively chase my friend and I to the door telling us that we don't know what we are talking about, and when my buddy informed her that we own a full service auto shop and know what frame damage is, her remark was...."you're a liar". Honestly, this woman is an idiot, and whoever hired this moron to appraise cars is an even BIGGER idiot, and on top of that, she was confrontational and verbally insulting. I will tell EVERYONE WITHIN EARSHOT of this experience and hope not a single person ever patronizes this business ever again. The single most unprofessional business experience of my 41 years.