I have stayed at the Nugget several times over the past several years as I like the Fremont experience over the Strip. The service over my stays have always been inconsistent. Over Memorial Day weekend 2013, I payed an enormous amount for a Spa Tower Pool View suite. It wasn't ready for check-in when I arrived, which was fine as they told me they would call when it was ready. They hadn't called by 5:00pm, so when I returned to the VIP check-in, the manager rudely told me that there were no guarantees on check-in times, and they would call me when the room was ready. I finally got to check-in after 6:15pm. I wrote off that experience due to the busy Memorial Day weekend. However, after my last visit on 6/13/2014, I think I'll to stay elsewhere. I booked a Gold Tower suite and it was a slower weekend, so check-in was no problem and the room seemed fine. I was only staying one night for a quickie trip, as I often do. But when I got up to get ready for my early flight, I was covered with bed bug bites. I had no time to contact management due to my 9am flight, but based on past reviews, I doubt it would have mattered.
What is the sentiment of this review?
negative