TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: Just returned from 2 nights at the Ambassador and I have to say that I am very happy that I chose this hotel. It is true that this is an older hotel. But it is well kept and it does not lack in style and grandeur. (think of the hotel from the Shining, minus the elevator of blood and creepy twins.) From the check-in desk to the surprise turn down service from the maids, I was made to feel like royalty. A special acknowledgment goes out to the doormen who helped me with all my tourist questions. Also the location of the hotel is great. Close to all the action, but on a quite residential street with beautiful old mansions. I also got a sweet $89 per night room by booking on travelzoo. That was just an added bonus however. Even if I paid $200 per night, my impression of the Ambassador would not change. Highly, highly recommended.

SOLUTION: positive

PROBLEM: i stayed at this hotel for a week with my family this hotel is huge so clean has comfy beds foods great staff couldn,t of being any nicer. stayed here for thanksgiving it was fabulous second time in chicago and still want to go back again ... the hotel is within walkin distance to both state street and michicgan avenue.There,s taxis right outside the hotel and the concierge can also ring for mini buses if your travelling with a big crowd.there,s also a cinema 2 mins away opposite the hotel . Perfect Hotel for a great get away ...

SOLUTION: positive

PROBLEM: After reading some of the most recent reviews I'm really perplexed. I didn't know what to expect, but I was most pleasantly surprised. Just as all the past reviews, both negative and positive, have stated, you can't beat the location of this hotel. It's perfect. We had a big spacious room in the old tower. We avoided the expensive pitfalls of the hotel extras such as bottled water and items in the room fridge. The beds were great, the rooms were kept clean and the staff was very friendly. Great martinis in the hotel bar. I really can't understand the negative reviews. I know you can't please everyone, but in some cases I simply don't believe their claims. I've traveled a lot and have stayed in plenty of hotels. This is a great hotel!

SOLUTION:
positive