I would give less stars...joyce here is such a bitch!!! She is the epitome of crappy customer service.... Lets start government cuts with firing her!!! She has a very bad attitude but hey I guess it's inline with government employees...seems like they have an attitude where they feel like they have nothing to lose by giving terrible customer service...
How would this review be described in terms of sentiment?
Options are:
A). negative;
B). positive;
A).