Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: Looking for new furniture? Purchasing furniture for the first time? Well, HERE is NOT the place to be for either! This goes out to the Las Vegas HomeStore off of Martin Luther King Blvd. I requested to return of all 3 items (within the 72 hour time frame of the "return policy") that I purchased. The delivery: May 19th. The request to return all items: May 19th 20 minutes AFTER it was delivered. I'd say that's within the 72 hour time frame, wouldn't you? A phone call was made again on the 21st to remind you guys of the request for return of all items and it was noted in the system. "A manager will call you." "A manager from the customer service department in Arizona will call you." "The store manager is busy with salesmen." "The store manager can't do anything to help you." "The customer service manager from Arizona is on a call with two other customers." "Oh, you want to hold for them? You can't. The line will just hang up on you, ma'am." "Everything you said wasn't written in the notes section." "You are no longer in the 72 hour time frame." "You say you are, but you're not." Are you SERIOUS?! What kind of customer service is that? Correct me if I'm wrong (since that's all you've been doing), your company's mantra is "From design through fulfillment, we continuously strive to provide the best product at the best prices accompanied by the best service in the industry" yet the Las Vegas store off of MLK Blvd. and the "customer service call center in Arizona that has a 702 area code" are not honoring the company's mission statement. The last call I was just on was from the customer service representative that claims to be a manager telling me that the MLK store should have told me that I needed to physically go down there to fill out paperwork to complete the return within the time frame. Now, this would have been great if they would have told me that when I was on the phone with them requesting my return WITHIN THE 72 hour time frame. "Regardless if it was the actual's store fault of not informing you that you needed to physically be present and fill out paperwork to complete the return or your fault of not doing so, there is nothing we can do for you." That is the response I got, verbatim. So I'm stuck with furniture that I do not want and was not completely assembled when delivered. They simply said "you can do it (assemble it yourself)" and took off. That's beyond disappointing. So please, EVERYONE, do NOT shop at Ashley Furniture HomeStore. They don't live by great customer service, they lack it to the highest extreme.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: Not only will your stuff get ruined because of the floods, they lock the garbage and the bathrooms 24/7. The main storage where the office is located has too small of turns for any large vehicle to get through. Unless your rate is half of anywhere else, avoid this place! Also, anytime you go to the office for help of any kind, they have a little sign saying out of office. Extremely hard to get anything done. I was here a week waiting for a lightbulb before I finally was told by the manager to wire it myself.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: Golden Steer is trading on its Vegas history. We started w crab cakes, lobster bisque, and salads. Salads were very good, but apps were avg. For entrees we had ribeye and fillet. Both ok...not bad but nothing special. Wine list was just ok. Nothing was bad but the prices were similar to higher end steak restaurants and food just wasn't that good. I'd prefer to go to Del Friscos or several other places. The live piano/singer in the bar was nice.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?
An example of an negative review: First let me just say the Hyashi in Surprise is one of my favorite places to go. Now saying that my wife and i went last night for New Years eve dinner to the Litchfield and McDowell restaurant almost left before we ever ordered. Tables were sticky. Floors were filthy and the booths were falling apart. If this was my restaurant I would be embarrassed. Why should people even trust what comes out of the kitchen. Everything on the menu, which also looked like it came straight from a greasy spoon dinner (the menu), was more expensive than the suprise restaurant. And didnt even have the same selection. And was told when asked about ordering what we liked from other place " Its impossible ". Now server was great. Forgot his name but he had only been there for 2 weeks and the food we settled for was bad, not great though. It's a shame but we won't be returning. My advice to the owner. Close it or fix it, there is no shame if its not working for you to closing but there's no honor in keeping it open in its current conditions.