Problem: What would be an example of an positive review?

Answer: So I have now experienced renting with FOX from both Burbank and most recently, Las Vegas... This review is for Las Vegas and my Burbank review is a little further down if you're interested. GETTING THERE: After being dropped off near the airport from the Megabus drop-off terminal, we took the "free" shuttle to FOX. AT FOX: On a Sunday, near the end of August, there was one party in front of us at around 1:30pm. So basically no wait. We also lucked out because it was the end of summer and all weekend rental cars had been returned so there were PLENTY of cars ready for renting. Also, the person behind the counter was very friendly and detailed about all rental fees and agreements. THINGS TO KNOW: They run a credit check so make sure you have a card handy or just some way for them to check your credit. Sounds simple, but you'd be surprised. Also, they do place a $150ish hold that will be returned within 5-6 business days of you returning the rental. Don't worry about running late to pick-up your rental (we were 30 mins late) because they hold your reservation for 17 hours after your reservation time. We gave them a call just to be safe. "HIDDEN FEES": Yes, I was quoted $44 for my rental for the entire trip online when I first made the reservation, and ended up paying around $99 instead for the 2 days (which was still cheaper than other rental rates in Vegas at the time). I ended up purchasing the basic insurance for $19.99/day and I added another driver to the car, for an additional $10/day. I could've gone without the basic insurance, but because Nevada is a "no-fault" state, I didn't want my personal insurance company to have to deal with anything related to the rental since many people are drunk and driving in Vegas 24/7, let's be real... I went for the $10/day to add another driver because they said that if for some reason someone else is driving the rental and stopped, said person would go to jail and the car would be impounded. It sounded a little farfetched but, again, it was all for the peace of mind. Also, there is a minimal transportation fee for taking the FOX shuttle to and from the airport so it's "not really free" but still very convenient. THE CAR: We got this little white Chevy Spark with manual door-locking which sucked BUT the air conditioning worked and that's all I needed. RETURN: Easy. Pull up, leave the car running, doors open, and take your stuff out of the car. MAKE SURE YOU HAVE BOTH FORMS THEY TELL YOU TO KEEP AND GIVE TO THEM UPON RENTAL RETURN. The very friendly attendant Leroy, looked over our car and told me that I would be receiving the $150 holding fee back in my account in a few days, pointed us to the shuttle back to the airport, and that was that! Since I'm now aware of all these "hidden fees" I can probably calculate what I'd really be paying versus what I'm quoted online and choose from there. Overall, a great experience yet again :)

Problem: What would be an example of an positive review?

Answer: Good food good service. May need to fix the table. Otherwise everything was great. I would recommend this place for a quick dinner with great price

Problem: What would be an example of an positive review?

Answer:
Very professional. Being a woman, I almost expect to be treated like I don't know anything,but that wasn't the case here. They actually listened to what I had to say and never once made me feel belittled. I'll definitely come back