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Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

When you receive this from amazon and you open the box you will see on the box \"easy to install in 1-2-3\" This is not true. Now to be fare I'm not tech savvy but the reviews and all the demos that WD show say you don't have to be so I bought it. Now I have at&t dsl and windows vista and I was unable to discover the device.......it just kept saying device indiscoverable So I decide to call there tech support to help me set this up and you would not believe how unhelpfully they were. The guy on the phone took me trough 4 different steps and then he said that i either need to call Microsoft or go buy a different cords.....now once you habg up the phone they guy at WD says that you have 30 days from this call to use the there set up service when they did not even fix my problem. I then go out buy a new cord and then called customer service and then the guy on the phone still could not help me set this up. I asked to be transfered to the manager and the manager said all they can do is have me pay to mail it back and they would send me a new one basically this thing is a nightmare for a no computer person......I mean if there own tech support cant help you set it up then how are you going to be able to set this up???
Output:
Negative Review