Problem: Luis (owner) was very knowledgeable and professional. Service was great. Definitely recommend.
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A: positive

Problem: MISLEADING AND OVER PRICED BILL AT THE END!!! !!! Be aware of the misleading server offering the "special." Restaurant owner is aware of the situation. Please read the previous reviews from people with the same experience... they go back for months. Obviously not a coincidence.
How would this review be described?
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A: negative

Problem: Instead of writing a review for a chain that I'm familiar with and typically enjoy, I'm going to write the dialogue of my experience. Setting the stage with me and 3 colleagues waiting in line: Colleague 1: I'd like a beef burrito Loud guy behind counter: We don't have beef! We have steak! Colleague 1: Okay..steak. Corn tortilla please Loud guy behind counter: Steak burrito! Beans? Colleague 1: Yes, black beans. Corn tortilla please Loud guy: Hot or mild? Colleague 1: I'll have that one (points), the fresh salsa Loud guy: That's pico de gallo! Collague 1: Okay..that (by the way...he ended up with a flour tortilla anyway) Loud guy: NEXT! (extra loud as if I'm not standing 29 inches in front of him) Me: Can I have salmon in a burrito? Loud guy: YES! We have salmon! Me: Okay...salmon burrito please Loud guy: salmon-ay por favor! (I'm pretty sure Spanish for salmon is salmon...no "ay") Loud guy: BEANS?!!!!! Me: yes, white please Loud guy: WE DON'T HAVE WHITE BEANS, WE HAVE Me, interrupting loud guy: PINTO BEANS! (and I pronounced it PEEN-toe in my best Spanish accent) Loud guy: Hot or mild (now not as loud) Me: Salsa roja and pico de gallo Loud guy: wet style right? (then just pours enchilada sauce on before I answer) Me: Sure (as if I have a choice at this point) By then, I think he was annoyed with me and just sent my burrito down to the next gal to add lettuce, sour cream and rice. Look...I get it that some of us come from culturally diverse backgrounds and enjoy bringing the heritage to the workplace where it's appropriate. But c'mon dude... Caucasians in the Southwest typically understand the ingredient list at Latin cuisine establishments. I like Cafe Rio, but I think I'll pass on this one next time and get a sub sandwich where they don't care if you ask for yellow peppers, banana peppers, hot peppers, or just point. They get it. Just make my food!
How would this review be described?
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A: negative

Problem: Great place if your looking for some heroin and a cheap blowjob. Terrible if you're looking for a good nights sleep.
How would this review be described?
OPTIONS:
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A:
negative