Is the following review positive or negative?

Very bad service. Had hair in the pho, and messed up our orders. The pho itself was not good. My family used to come here every time they visit Vegas but this was my first (and last!) time and I am not the least bit impressed. Will not be coming back. You can give it a try if you want to eat in an old and dirty restaurant where the food isn't good and your requests are outright ignored.
negative