My wife and I came for a routine check-up (no cleaning) for me, and a wisdom tooth extraction for her. We arrived for our appointment 15 minutes early. We waited in the waiting room for the next hour and 45 minutes. My checkup would subsequently take 3 hours out of my day, and my wife's extraction took 4.5 hours. We were also very disappointed with the pricing. The dentist was adequately skilled and seemed friendly enough, but between the extreme wait times and the pricing, we will not be returning, nor recomending this dentist's office.

negative

Ok, I know, during the hiring process I am sure there is a very limited number of doctors, engineers, or rocket scientists applying, but seriously, do I need to draw you a diagram of what a sandwich with no meat and no onions looks like cause it shouldn't be that hard.

negative

I've heard so many good things about this place, and finally made a visit here recently. The actual place and location is very nice and colorful with nice interesting decor everywhere. They have a live band playing outside and makes this place feel hip and alive. Although the lead singer had some serious pitch problems and wasn't a very good singer lol. As for the coffee. I like the big mug it comes in and its presentation. But in all honestly, I've had better coffee/hot chocolate/matcha latte's elsewhere. It feels a little hyped up and underwhelming. It's still a great coffeehouse in all aspects, and I would recommend this place to my friends regardless. This place is inside the Boca Park plaza's. This plaza is one of my new favorite spots in Vegas and I don't even live near Summerlin. All the collective businesses here compliment each other in the most intriguing way. Makes the guests always coming back for more. The desserts here are very good and I think they are honestly better than the coffee's/beverages they offer here.

positive

I was VERY disappointed in the attention and attitude I received from the front desk staff. I originally booked for a two queen terrace suite 4 months in advance and we checked in two hours prior to 'Check in time'. We were told we would get notified via text when the room was available - never happened. We went to the front desk for a second time to a more helpful person and they gave us a one-bedroom suite - which we were told was an "upgrade". We needed two beds and we were told that we could get a two queen terrace suite the next day. We asked for the sofa bed to be made that evening around midnight when we would be gone and they confirmed it would be assembled upon our return back to the room. This was never done, so 2 people had to sleep on an uncomfortable sofa bed. The next morning I did call to express my disappointment, and they came to make the sofa bed at 12:00 (noon time). We asked for the two queen terrace suite (we called early around 9 am) and we were met with resistance from the front desk. I was ready to ask to be moved to another hotel immediately, but John Greene from your resort services took it upon himself to correct the situation. I have nothing but great things to say about John as he is an asset to the Cosmopolitan. I stayed at the Cosmopolitan last year and enjoyed myself to the fullest, however I cannot say the same this time. I am likely not to recommend this property to any of my colleagues, friends, or family in the near future. To be completely honest, the only thing that kept me coming back was the terrace. That's all the Cosmo has goin for them.
negative