Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.

[EX Q]: Bought this set based on low price and good reviews. Works fine for poking logs occasionally and cleaning up when stove is cold, but while using the shovel in the fire, the black coating started bubbling, then caught fire.
[EX A]: Negative

[EX Q]: I had placed a huge order for my children for christmas. I was so upset when my children got the movie and there was no disc at all. so my bad review is with the company not with Amazon since they were kind enough to fix this problem and send another movie free of charge and free of shipping!! Thak you!
[EX A]: Negative

[EX Q]: i received a damaged product I can not return because actually I Live abroad in Central America so is too expensive sentd this item for this reason I prefered waste this shoulder harness.
[EX A]:
Negative