Q: ISC - Customer Service Survey Ticket#HD0000000698706, Password Reset XMS : Thank you for taking the time to fill out our Customer Service Survey. Your input is crucial to our continued efforts in establishing and providing you with World Class Support. Please take a minute and complete the 5 question survey then submit it back to us when you are done. Once again, thank you for your participation.
Propose a subject line
A: ISC - Customer Service Survey
IN: Mark, The following are my responses to Phillip's changes in our letter agreement: 1. 1st Sentence of Second Paragraph - Strike of reference to Section 3.3 and reference to Appendix 1 - ENA's right to decrease confirmed volumes and Phillips' rights to release the gas are clearly set out in Section 3.3. The "Operations/Delivery Scheduling Procedures" only are the method by which this is effected. This change needs to be removed. 2. 1st Sentence of Second Paragraph - The remainder of the changes to the 1st Sentence except for the strike of Seller's Daily Deliverability are OK. Seller's Daily Deliverability needs to remain as this is the correct terminology under the Purchase Agreement. All we are doing here is effecting the provisions of the Purchase Agreement to which both parties have already agreed. 3. The added sentence at the end of the second paragraph - This needs to be stricken. The Medicine Bow System is not ENA's and we do not want to create a firm purchase deal with this letter. 4. 1st Sentence of Third Paragraph - The add from "that quantity of Gas..... to.......... (the "Released Gas"" should be removed. The term Released Gas is defined under the Purchase Agreement and doesn't need to be defined in this letter. I am OK with ENA "hereby" agreeing to waive any and all rights it has to under Section 3.3 to recall the Gas. However, the term rights ENA "may" have needs to be stricken. ENA's position is that we have the right to recall the gas as long as it hasn't been released longer than 120 days. If you wish to discuss these comments or would like me to discuss these with Phillips, I would be happy to do so.

Generate a subject line.

OUT: Phillips Letter Revisions
IN: This is an email
Enron Federal Credit Union E-Survey Response We recently asked you to participate in the EFCU 2001 E-Survey. More than 3,000 Enron employees took the time to respond to our survey. Your honest opinions and time are appreciated and will help us continue to bring you products and services that you deem important in your life, as well as the service that you expect. We are pleased to report these areas where you have had a positive experience (based on Good, Very Good, and Excellent ratings), in comparison to last year's ratings: 2001 2000 Friendliness 88% 84% Courtesy 89% 84% Knowledge/Training 86% 80% Range of Services 87% 82% Saving Interest Rates 66% 60% Loan Interest Rates 65% 58% Quality of Service 88% 84% Communications 84% 79% Web Portal 72% N/A Service Wait Time 79% 68% Of course, there is always room for improvement. Based on your written comments, we have determined these areas where we would like to improve: ATM Access - We are working with various vendors to develop a program that offers you more free ATM access options and hope to be able to offer this program soon. We will let you know as soon as a program is available. In the meantime, members are encouraged to get cash one of these ways to avoid fees: - Use your VISA Check Card to get cash back at merchants. These are fee-free transactions. - Use our ATM in the lobby of the Enron Building or 3 Allen Center, or try the approximate 100 fee-free ATMs in the Houston area that display the Select ATM logo (visit enronfcu.com for locations). - Visit one of our Service Center branches (visit enronfcu.com for locations). - We will also waive our fee on 3 unaffiliated ATM transactions per month. Phone Accessibility - In January 2001, we established a phone center to answer incoming calls to our main number. An automated system initially prompts you, but the option to speak to a live operator is available. Your call may be forwarded to an EFCU representative, and you may get voice mail. In this instance, we will return your call as soon as possible. Should you get voice mail, it will help us process your request more efficiently if you leave your name, phone number, member number and the nature of your call. You may also contact us via e-mail at efcu@enron.com, and we will respond as soon as possible. Wait Lines - Unfortunately, due to space constraints, we are unable to expand our financial services area (new accounts) right now. We do recognize that this does at times cause a back up and apologize for the inconvenience. We are making plans to expand when possible. We added several tellers this year to help the traffic flow in the teller area and are now filled to capacity at all stations. As you know, the teller lines are sometimes heavy on paydays. To help minimize your wait time, here are a few other options to handle your transactions: - Make deposits & withdrawals at our ATMs in the Enron Building Lobby or 3 Allen Center. Deposits are retrieved between 2:30 and 3:00 p.m. and are posted the same day. - Make deposits at our Night Drop Box on the 3rd floor of the Enron Building, outside of the EFCU front doors. The Night Drop Box is checked throughout the day and transactions are posted the same day if received by 5:00 p.m. - Sign up for Direct Deposit. It's convenient, fast and safe. Go to ehronline.enron.com to sign up. - Sign up for QuickLink - Internet Account Access. QuickLink is free and allows you to verify cleared checks and posted deposits, transfer funds and more, all from the convenience of your computer. Sign up at enronfcu.com. - Sign up for QuickTeller - Automated Phone System. QuickTeller is also a free service that allows you to perform all of the same functions as QuickLink, but by telephone. Go to enronfcu.com to sign up. Thank you again for your feedback. We look forward to the opportunity to bring you more of the latest financial services as they become available in the market.

What is the subject?

OUT: EFCU E-Survey Response
QUESTION: Ken, I am not a smart man. However I saw enron stock reached $26, I worry one thing. Under current situation it is difficult to make more money. How could we boost stock price? Enron hired enough people already. It is the time to cut cost, freeze hiring new people now. Freezing hire is much more better than lay off in a near future. Thanks.
Propose a subject line for this email?
ANS: Now it is the time to cut cost.
Greg: Last summer you had a book on Landstar on your desk. Do you remember who was trying to peddle them at that point? We are trying to find a way to get us out of here mostly intact. dan
Q: What is a potential subject line for this email?
answer: Landstar
Debbie- I have attached two Excel files representing the P&L by counterparty for all deals in the East and West Bankruptcy portfolios. Please do not hesitate to call if you have any questions or if you need any additional information. Thanks!
Q: What is a potential subject line for this email?
answer:
East and West Bankruptcy Portfolios