Problem: What would be an example of an negative review?

Answer: I was referred to Kachina Dry Cleaners by the gang at Park Avenue DC (my regular dry cleaners) on Indian School Rd. What a sad experience! The lady at the counter was so rude that after I dropped off my "special" items a pair of newly purchased thermal drapery panels - I almost went back in and asked for them back. In hindsight, I should have followed my instincts! Since the items had to be "sent out" and were over two weeks in the processing - I called three days past the promised date to be screamed at by the lady who answered the telephone. She yelled, "did anyone call you?" When I replied "no" but the ETA was three days ago ...she slams down the telephone, returning 5 minutes later - saying, "yeah they're here" and hangs up! My husband picked the drape up the next day - the cost was twice what was quoted...the items were not pressed, still having the original wrinkles from the packaging AND they have glue-like spots all over them. These drapes were brand new and in perfect conditions sans the packaging wrinkles... The customer service staff is terrible - and the dry cleaning services are worse. Do not use this dry cleaner for anything that you don't mind throwing away!

Problem: What would be an example of an negative review?

Answer: I'm a D&D fan, it's always a sure thing. But after opening the bottle of wine I'd purchased to accompany my dinner, I was heartbroken to discover what appeared to be a leaky cork and a bottle that had gone bad. I know this isn't the best place for wine, but I think I could have gotten better cared for wine at a gas station. And my fellow winos out there can relate to the feeling of anticipation of that first sip after a long day, only to be met with bitter disappointment. Also, a bit disappointed in the selection of grocery items. I realize it's just a cafe, but the acres of shelf space dedicated to repetitive merchandising of candy could be used for more variety. Caprese salad could have used much more basil as well. I'll stick with my usual D&D from now on.

Problem: What would be an example of an negative review?

Answer:
Not thrilling. We ordered take out for the office today, got a few lunch combos whole wheat fettuccine and soups, along with a couple salads. But when I informed the cashier that I wanted the daily special soup instead of the tomato, as I am allergic to tomatoes, this did not seem to affect my receiving the tomato soup, and the whole wheat fettuccine meal was bland, dry with very fatty chicken, no comment from the salad eaters. The tiramisu was very nice though, hence the two stars.