Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: I had such high hopes when I booked a stay at the Knickerbocker Hotel in Chicago a few short weeks ago. When I arrived I should have known things would not be as I expected them to be. The host at the desk was rude and seemed put out that I was there. When I finally got checked in and arrived in my room I found that the temperature in the room was far too hot. The air conditioner was not turned on and on a hot, muggy day it would have been nice to enter into a cool room. I turned on the air conditioner and after quite some time the room cooled down. Since I arrived in the early afternoon I decided to order room service from the Nix Restaurant that is in the hotel, I ordered the Gooey Triple Decker Grilled Cheese, at $14 I was expecting the best grilled cheese sandwich I had ever eaten. When it finally arrived, more than an hour later, it was cold and the cheese was far from gooey! It also comes with a bowl of Tomato Bisque soup which, needless to say was also cold. For the quality of the food, $14 was way too much to pay for this meal. After a meeting with clients we stopped by the Martini Bar for drinks. The waitress was rude and seemed to be overwhelmed by the amount of people she had to serve. Needless to say it took forever to get our drinks. We heard other patrons grumbling about the amount of time it took for the drinks to arrive as well. Finally we got our drinks, we all ordered a French Martini. We all took a drink and immediately all our mouths puckered, it had far too much pineapple juice in it making it very, very tart. At $14 each you would think it would be made to perfection, far from it. The evening finally over I went back to my room where I now found the temperature to be too cold due to the air conditioner not turning itself off when it should have. After a miserable night I checked out glad to be done with the Knickerbocker Hotel!

A:
negative