Sentiment analysis: Chimi had ground beef instead of shredded beef, crab quesadilla had no flavor, corn and Mac and cheese floating at the bottom of my water glass. Told manager and he wanted to argue about how the beef was high quality and tastes good. no apology, no offer to compensate, nothing. Came here for my birthday dinner, crappy way to end my day.

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negative

Sentiment analysis: I went back today after originally rating a 4 for good food, reasonable prices an fast service. My first trip I hadn't eaten all day and stopped on my way back at about 5pm and was served my first order within minutes and was done with the meal in probably 20 minutes. (I like small plates so i only ordered 2 things) Today's experience was the same in terms of food and service. I sat at the sushi bar, was promptly handed a little tray of ginger and wasabi and my order was taken as fast as I could decide and ready in about three minutes. All good and I especially like they don't overload the sushi with rice. (eel was particularly delicious!) Here's the problem... when the check came I looked at the bill and way below everything I actually ordered which was written neatly on the top was a $5 charge for the ginger and wasabi... hidden neatly under the pocket that held the bill. I can describe this in one word "Cheesy" This is the kind of thing that will stop me from coming back. I

OPTIONS:
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negative

Sentiment analysis: Exterior wash: car came out of the washer with soap still on it. Then sat there a while waiting for the wiper people to do their work. One of them did a good job, the other one didn't. Only the good one wiped the inside of the doors. And there was still dirt on the back that I had to go back and clean.

OPTIONS:
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negative