I can't even begin or I will combust out of heated anger. I am not one to complain or gripe, but US Airways was NOT THE BUSINESS...literally. Booked a flight to JFK with JetBlue from LAX, but decided to fly US Airways home since they offered such a good deal for an early flight home. I figured, "Hey, it can't be that bad," since it was a flight back to Orange County with a connection in Phoenix--but no plane change. So far, so good. 5:00 am: Arrive at JFK for my 6:30 flight. Check-in, go through security with no problems. 5:45 am: US Airways is understaffed so the flight is delayed 15 minutes. No big deal. 6:00 am: Flight delayed another 15 minutes. 6:15 am: See above. 6:30 am: See above. Flights to LA, Las Vegas, Utah, and San Diego must be rescheduled. But, "flights to Orange County will be fine." 6:45 am: Flight delayed another 15 minutes. 7:00 am: Flight delayed 30 minutes. 7:30 am: See above. 8:00 am: After two hours, we finally board. 8:30 am: En route to Phoenix. 11:35 am: Arrive in Phoenix, MISS ALL OUR CONNECTING FLIGHTS 11:45 am: Get angry that flights were missed, get angrier after finding out the next flight to Orange County is 3 hours later. 3:30 pm: Arrive to SNA, 4 hours later than schedule, call my boss and apologize for being 2 hours late to work. Also realize I'm never flying US again!
Choose: was this review given positively or negatively?
Options:
[1]. negative.
[2]. positive.
[1].