TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: I was shocked at how terrible their customer service was. The woman I talked to was very condescending and even told me to go somewhere else when I was just hoping to have a vehicle inspection before driving across country. I am definitely taking my business somewhere else.

SOLUTION: negative

PROBLEM: So this burger was the second meal I had when I moved back to Atlanta. I didn't know anything about the hype around this burger when I ate it, but wow oh wow was it disappointingly bad after I heard people praising.For starters, the fries that came with it, nothing special, but the 'ketchup sauce' that came with it was ridiculous. It tasted exactly like the tomato sauce you would get out of a Spaghetti-Os can...super gross. I was actually taken aback by it because it took me so long to place the flavor.The burger itself was overdone and just a mess. My friends all tell me I have to go back because it must have been an off day, but I'm in no rush.

SOLUTION: negative

PROBLEM: Stopped in for lunch, was pleasantly surprised! We ordered garlic cheese bread, the pizza lovers flatbread and chicken piccata. All were very delicious. The service was great, the food was great, the music makes you feel like you are in Italy. We will be back for sure!

SOLUTION:
positive