Q: positive

A: I must say that Hubert Keller can definitely make some stellar burgers. The Burger Bar is LOCATED in the Mandalay Palace (Between The Mandalay Bay and Luxor walkway) is one of my favorite places to get a burger in LV. One, I love the QUALITY OF MEAT. They have great choices to choose from such as Angus, Lamb, Buffalo and my favorite Kobe. Not only is the meat good, they also have great buns. I think they work out a lot. PRICES here are very reasonable and in my opinion, excellent for the quality of food. If you a balla or if you just won a few bucks gambling then I would recommend you try the ROSSINI. It's a 60 dollar burger that is made with Wagyu Beef and foie gras. I can tell you that it's worth it (If your a burger lover and like foie gras that is) Similar to other burger joints, the Burger Bar offers specialty burgers or you can customize your own. My recommendation would be to do both if your with someone else or if your really hungry. The ENVIRONMENT here looks like your average bar and grill. Dim lighting and lots of TV's. They even have TV's in every booth. This place has always been crowded and there was always a wait list whenever I ate here. I have said this in many of my other reviews but if you don't like to wait then go and eat early to beat the crowd. The SERVICE has been good on both visits. They took care of us well which was pretty impressive considering how busy they get. Overall, I can always count on this place to satisfy my burger needs whenever I am in LV. I give this place 5 stars because I believe that the quality of food for the PRICE to go along with their SERVICE is worth it.

Q: negative

A: The worst dining experience I have had in over 20 years. The manager had no control over the staff or the experience to manage anyone! Her answer to everything was, just a second even after letting them know I had not received my food and people after me were already taken care of and gone. She had no idea how to manage staff let alone manage a business. I finally got my money back after waiting 45 minutes for chicken, popcorn shrimp and chicken fingers, simple food that was already prepared but with their ineptness they could not even figure out to complete. If you go, get a good look at the kid at the counter who walked from side to side but went unnoticed by the manager and he stood there with a blank stare on his face and could not even manage to put chicken in a box, whoever hired this manager and the inept, useless individual behind the counter, you should be fired!

Q: negative

A: The person in charge (Tina?) lied to me when I showed up (& was there early as requested!) for my massage appt. First, hrs of operation are on door (Sat 10-4) but No-one was there! I called TWICE. First time no-one answered so I left a msg. Called back 15 min later as I'm waiting outside & Tina told me her esthetician quit on her LATE at Night Before my appt. She didn't bother to call me then or this a.m. before I drove Forty minutes out of my way. I then asked her if the esthetician does the massage as well or is it a masseuse because my appointment was for a massage not a facial. She said, " oh my masseuse didn't show up this morning, its been a rough day. so I can give you a free facial or you can call Groupon and get your money back. " I told her I would just call Groupon. I use Groupon all the time, this is my first horrible experience with one of its vendors. I will never go back to this place nor do I recommend it obviously.

Q: negative

A:
This place is a dump, and I mean dump. So, we stayed one night and left the next morning. So we get dropped off by the trolley to were we made a horrible decision destination. The lobby smells like sweat and alcohol and cigs. The staff is horrid and have bad attitudes. We finally get up to are room and find we are not in the West Tower as told we would be in. Which is supposedly their modern tower. We get to our room and the room looked like it wasn't rehabbed ever. The carpets had all stains. The room smelled of cigs and sweat. And NO LATCH LOCK. It was easy to break into. We call our travel agent to ask her what kind of place did you book us into and we demand an upgrade. We were told to contact Circus Circus and they tell us that weren't able to get our money cause it counted as one day. Not even an upgraded room was given to us. The Casino was shitty and so expensive not even a Cocktail waitress walks around in this joint. The whole night we had to sleep with a door in front of our room. Cause yes, there was a child with us. The whole night we spent looking for another hotel and that was when we settled with the GREAT TREASURE ISLAND. When checking out the front desk woman said your making a great choice. You know the place sucks when their own worker said your staying at a horrible place.