Sentiment analysis: Second time here, not as good as the first time. Drinks were not as good as first time, I'm guessing cause of bartender. Super busy and always entertaining to watch drunk patrons make fools of themselves. ds
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positive

Sentiment analysis: Sitting at my desk in my office, I could see a steady flow of coworkers returning from their lunch breaks with Fatburger soda cups. This was enough to make me crave a big, fat, juicy, heart clogging, carb-filled burger and fries. So one day I decided to venture out and have my own Fatburger experience. I selected their King Burger combo meal because I always order more than I should. The meal consisted of a 1/2 pound burger, fries and a drink. I got the burger with all the fixins' and selected the fat fries. The total for the meal was $9.19. Arriving before the lunch rush, there was almost no line. The order taker was friendly and didn't try to "upsize me" or sell me anything other than what I wanted. I waited a bit longer than I wanted for my meal, but I guess that is because they cook everything when it's ordered. My only complaint is that there were no suitable containers in which to take out ketchup. They had those little paper cup things but there was no top to keep the contents from getting all over my car. There were also none of those ketchup packets to be found so I left their establishment ketcupless. Back in my office I found that the burger and fries actually look like what is on their menu which is a surprise. The size of the meal was very good and filled me up quite nicely and then some, so I guess the food and drink was a good value for my money. My only issue was the actual taste of the food. I found it very bland and average at best. They either need to better season their meat/bun/something or start using some "secret sauce" to flavor up their burgers. I had the same issue with the fries. Thankfully, I was able to pile on salt and steal some leftover ketcup packets from the community fridge.
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negative

Sentiment analysis: So we went on opening weekend and we had a fairly large party of 8 of us so we knew there were be issues so I am going to try this place again in a month or so and hopefully they've worked out the kinks. There were some really good hits and a couple of really bad misses. First the good hits. The Brussels sprouts are awesome! While the pretzel bread was good the three sauces that came with it were the bomb! My only complaint was there was not enough of them in the little cups. My wife loved the crab dip and the mussels. The burgers were good but needed bacon. We were told after we had eaten that it could be added but no one mentioned it to us and it wasn't on the menu. The servers were very friendly and apologetic on some of the misses. The beer was good. Not great but not bad. I tried the Hefe and the Pale Ale. So the misses. And these were pretty big misses. I was the first person to get my plate and my fries were ice cold. Totally inedible! Between the time I got my plate and the last person on our table got his plate was more than 10 minutes. I was done with my meal completely by the time the last person started digging in. The Mac and Cheese, had no cheese on it at all. It was just bland noodles with what were supposed to be peas in it but I only saw maybe 2 peas. They should just take this off the menu!!! It was by the far the worst thing we ate! My other complaint is really kind of my own. The place seems to be a geared towards a seafood menu. Out of our entire party, only two people liked seafood. When I think beer, I think burgers and meat and manly food. When I think seafood I think wine. Maybe that is what the owner is looking to change, but with only just 3 or 4 things on the menu not seafood I think they are doing a disservice. Overall, there are a dozen other brewhouses in Phoenix that serve fantastic food and fantastic beer. I really hope North Mountain Brewing gets their act together, there is nothing on that side of town and it could use it! I will be back in a month or so to see if they can get things together. I think their hits outweigh their misses so go and enjoy a beer, just don't go with a large party. And stay away from the Mac and Cheese!
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negative