Problem: In my book, Potbelly is 5 stars all the way. I am used to getting Potbelly in the Midwest, complete with that Midwest hospitality. That was definitely what was lacking when I visited this location in Scottsdale. I am used to the employees asking "What ya havin'?" and getting people through the line so quickly, efficiently and friendly that it is a treat to eat there. The employees at this location were a little less than enthused to be there and didn't acknowledge me until I was standing there for a few minutes waiting to order. They also don't have the BIG size sandwiches which was a disappointment because my hubby can eat way more than the normal size Wreck sandwich. The taste of the sandwich was just as good as I expect, but I needed a little bit more hospitality to reach 5 star normal Potbelly caliber.
How would this review be described?
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A: positive

Problem: I love this local family owned yogurt shop year round! It's a quick walk from where I live so I take my dog for a walk and treat myself to the deliciousness of all the flavors and toppings Poppys has to offer. Their fruit is always fresh and ripe. My favorite flavors are regular Tart, Red Velvet and Cheesecake. The staff is always friendly and remember my name. They have a few tables to sit outside with my dog and a courteous water bowl for them. This is pretty much the ONLY yogurt shop I go to. They offer a loyalty punch card and you get one free.
How would this review be described?
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A: positive

Problem: The live music would be nice if it wasn't played over a speaker system that leaves your head pounding and your ears hurting. I sat down and ordered my drink, the waitress could barely hear what I was saying due to the music being so loud so I had to tell her 3x times I wanted a coke. She ended up bringing me a modelo. I ordered my food, the food came out wrong. I ordered a glass of water that I never got. The waitress never came back to our table until we had to run her down to pay our bill. This place is way over priced and the food is not all that great. The customer service was probably the worst I have had in awhile. Definitely won't be back!
How would this review be described?
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A: negative

Problem: What the heck happened to bdubbs man?! I've been going to this chain for YEARS. Not just this location ALL locations. At one point they were my favorite place to eat. I'm a chicken loving kind of a girl so it made sense. The past 4 times I went to bdubbs... All different locations .... It's the same ol COLD wings. Doesn't matter if I dine in or order to go the wings always come out cold. Cold fries. I thought it was just one bad day at first so I let it go, but now EVERY TIME I have to ask for it to be re-cooked or re-heat it myself if I am at home. That's sad. Other than the cold food of all locations this SPECIFIC location really just sucks, especially if you order takeout. First of all, it won't be ready when they say it will. Second of all, don't order too much or they'll forget something. 2 stars only because it's still Buffalo Wild Wings ... My ex-favorite place to eat . Idk I guess I keep hoping they'll figure this crap out and go back to the good place it once was. :(
How would this review be described?
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A:
negative