Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Q: Let me start by saying that I love red Robin, but this particular one has horrible service, first they forgot my BF's drink, then they forgot my burger, and they also neglected to refill anyone at my table's drink without being asked. I will probably never come to this location again.
A:
negative