Problem: I recently had lunch with a colleague at Ratcliffe on the Green. It a business lunch and I usually don't note things like the building and decor, but in this case it was unavoidable. The decor and service were impeccable. The service had that nice balance of friendliness and professionalism. They were always available and addressed out needs, but I never saw them hovering about. My colleague is a regular there, so we were greeted warmly and our greeter (who happened to also be an active local judge???) shared with us some stories from his recent trip to Paris. My meal started with a cream of tomato soup, that was much thicker than I had anticipated, but still very tasty. Lunch was a Carolina Crab Cake Salad which was fabulous. Nice view of downtown Charlotte outside our window table from which we were able to watch a rain storm pass, thankfully, before heading back to work.
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A: positive

Problem: I have no idea how this restaurant has such a high rating. We have gone 3 times with high hopes since the reviews are so great but each time we have left disappointed. Today, we received burnt, cold food with sub-par service. The manager who is great by the way, said he would take 50% off after seeing the burnt food. After waiting a very long time for the check, only one meal was taken off (not 50%) which made us even more dissatisfied. We won't be giving it another try.
How would this review be described?
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A: negative

Problem: TOURIST TRAP! beware.. I only ended up here cause it was pretty late and it was the only place in this area that was open and looked semi decent. Prices are high and the food is just ok.
How would this review be described?
OPTIONS:
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A: negative

Problem: This place's name is deceiving! It really should be called J&J MSG Cuisine. I think their philosophy is "MSG saves us the trouble of learning how to cook". The food tastes decent but it just makes me sick to know what the hell I'm putting in my mouth. The fried intestines with chili peppers that I ordered were battered in MSG and fried to a dark brown. Every bite I took released a nice pool of grease in my mouth. Tasty! The sweet and sour short ribs was better though at least and some of the cold dishes that are already prepared aren't as brutally assaulted by the deadly seasoning. I would've given the place 3 stars if it wasn't for the rude people working there. The waitress was rude, didn't check back even once, and came back to grab the check after it was paid for while we were still at the table...to which my girl said "not done yet" in chinese cause the tip still wasn't on there. The waitress then proceeded to give my girl the eye...many times...scary! Bring cash to this place if you plan on spending less than $25. The last time my bill came out to $23.90 the lady told me she couldn't charge my card, even after I told her to just add the remaining $1.10 plus a few more dollars as tip. "No we no can do that cos that tip money for them not for the restaurant." Really, you stupid bitch? Some people are so damn ignorant I swear.
How would this review be described?
OPTIONS:
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A:
negative