Q: Start to finish worst customer service ever! My initial called to them was because the manufacture referred me. I attempted three different times allowing the phone to ring 20+ times before someone answered. The vacuum cleaner was under warranty and I still received a call with an attempt to charge me. Was told it would take two weeks for the vacuum cleaner to come in and that someone would call me. It took more than two weeks and I did not receive the call. I had to call them. I was told they would be closing three hours early. They did not. I left work early and hurried there unnecessarily. Very very disappointed. It is obvious they count on the manufacture referral to keep business.

A: negative

Q: Service was good, but that is all I can probably say about this place, because the food wasn't. I ordered the Tuscana Sausage Soup, the potatoes in it weren't cooked/boiled all the way, it was sort of too salty, but the sausage in there was pretty good. Build your own Pasta seemed like a good choice besides Pizza, but I was wrong. I chose spaghetti, bologonese sauce (meat sauce), meatballs and mushrooms for my pasta. It came out to around $22 - 24 for the pasta and those two added ingredients. While the spaghetti and sauce tasted fine, it wasn't hot, it was semi warm, and everything else that came with it. The meat balls tasted like frozen meat balls from the market, it was also warm like the pasta. All in all, I didn't like the pasta, maybe I will opt for a slice of pizza instead.

A: negative

Q: I've been hooked on Coffee Rush coffee drinks ever since discovering their Chandler location years ago. That still is my default coffee shop, however, on the occasion when I am on this north side of Gilbert, I caffeinate here. The offerings are identical and familiar, my loyalty punch card is honored, and occasionally I'll run into Stefano, my favorite bartender (they say bartender here, not barista) who used to work at the Chandler shop. My favorite thing about the coffee here is that it is strong enough to taste in a latte or a loaded frost, and they have a good selection of sugar-free syrups. I do like the larger size of this Coffee Rush's interior, and the exterior patio is cool--with the fountain and the sound of running water. But I still have a soft spot in my heart for the lakeside seating at the Chandler venue (it must be the presence of ducks). When I shop down the road at Kohl's, I'll drop in here. Or if I dare to get my back waxed across the street at Knockouts--this will be my side trip. Whatever you do, don't overlook Coffee Rush on this side of the East Valley. Life's too short to settle for Starbucks.

A: positive

Q: the hostess is rude and the service over all is extremely poor. It took over 1 1/2 to eat lunch. They did not have the lunch specials available nor did they have mochi ice cream. The customers next to us order gyozas and so did I. They sat down after us but still received their food before us. Also, we order their ice cream parfait and it took at least 15+ minutes to receive it. I would not recommend eating here!

A:
negative