INPUT ARTICLE: Article: Another alternative is to use similar one-to-one or group courses. It's actually useful to pair people up and role play for the purpose of letting people develop their own insight. As they review the manner in which they make the role-play calls, they may become more aware of their own phone mannerisms and how to self-improve. Avoid the "training recordings" as a learning method. It's quite an old fashioned method to record and replay phone calls for training sessions, while everyone listens to a coworker on a call. This can backfire as no one knows if their calls are being listened to "Big Brother" style and it may put them on edge, especially when a caller is being particularly confrontational, or the phone handler is having a bad day that may be unusual. This is also an excellent trick for smaller companies as well. The caller can be encouraged to imagine a person at the other end as someone who is likely wearing a suit in a huge office, but who in reality is sitting in an informal small-business office, or at the opposite end of the spectrum, operating from a large, busy corporate call center. Stage techniques are surprisingly influential and can help a person express themselves more clearly and confidently. A good example is the frequently suggested technique of smiling when you pick up the phone, but it works the other way, too; it's detectable to clients when the person at the other end is trying to sound happy and helpful, but isn't really--it's like grinning through your teeth, or hiding your misery, it still comes through. It's best to relax the face and throat (something that is taught in drama classes) to be able to speak more naturally and pleasantly. A gentle smile is fine, especially when it is sincere and reaches not just your face, but also your eyes. Go through the calls from greeting to closure, and experiment with different types of user personalities, allowing your analysts to respond in the moment. Once completed, take the time to discuss the ways it could have been handled differently afterwards. This is both a fun and effective way to check that the training is working.

SUMMARY: Look into using DVD or video training programs. Send your staff members for elocution or drama/theatrical lessons if they're working in a high-profile office. Do phone role plays.

In one sentence, describe what the following article is about: Worrying about falling in love with your friend could cloud your thoughts and feelings about your friendship. If you're feeling attracted to your friend, it may be worth remembering how you became friends and why you value that person's friendship. Then think about everything you would potentially give up if you acted on any romantic urges you have. Lingering romantic feelings have the potential to complicate or even ruin strong friendships. As friends, you should be able to talk about dating other people without feeling jealous or desirous. If you can't do this, you may need to spend some time apart. While you may fear falling in love with your friend, it's much more likely that what you actually experience is attraction or desire. This is a good thing, though, as attraction tends to fade fairly quickly if the feelings are not acted upon. Examine whether you have a history of seeking out unavailable partners. This may give you some insight into your dating patterns and help you learn to break out of those patterns. Change requires action on your part. You will need to actively change the way you think about your friend to stop seeing them as a potential romantic partner. Try to catch yourself whenever you have romantic or sexual thoughts about your friend. Wear a rubber band around your wrist and snap the band against your skin to stop unwanted thoughts as soon as they arise. It may help reduce your attraction to your friend if you think of them as more of a sibling or close family member. Thinking about the person in this way may reduce your feelings of attraction over time. A lack of personal boundaries can quickly make a crush on your friend get intense or even uncomfortable. Remember that your friendship is valuable to you and that engaging in a romantic or sexual relationship with your friend could ruin things. Remain friends, but restrain yourself from doing boyfriend/girlfriend things. For example, avoid holding hands, snuggling intimately, or kissing. Consider limiting your interactions or outings. Try limiting yourself to hanging out once a week. If seeing your friend one-on-one is not a good idea, you may need to spend time together with a group of friends. Being around other people can create more of a social setting while removing some of the temptation and romantic tension that might exist if you and your friend were alone. Make up excuses if your friend wants to get together one-on-one, or stick to spending time alone together in public places. For example, get coffee or go to the park instead of spending time at one another's homes. It's up to you to decide whether you will tell your other friends about your feelings. If there's any chance your other friends would reveal your feelings or make fun of you, you may want to avoid telling them. Revealing your feelings to a friend who doesn't reciprocate could make that friend feel uncomfortable, confused, or even frustrated. Even if you think you could talk to your friend about anything, talking about having romantic feelings for that friend could permanently change the dynamic of your friendship. See if setting some boundaries and spending less time with your friend causes your feelings to start to subside. Your feelings may resolve on your own and you won't need to bring it up with your friend. If your friend is already in a relationship (or you are in a relationship) or has already expressed that they are not interested in you romantically, then you should not reveal your feelings and instead work on moving on to someone else. It may, however, become necessary for you to have an honest discussion with your friend about how you feel. If the feelings won't go away, or your friend has told you they are hurt and confused because you are pulling away, it might be a good idea to tell them what's going on.
Summary: Define your friendship. Overcome attraction. Set appropriate boundaries. Spend time in groups. Try keeping your feelings to yourself.

Right-click on your crafting table. If you don't have a crafting table yet, skip down to the beginner instructions below. In Minecraft for consoles, press X or the square button instead. Drag eight cobblestone blocks into the area. Fill every square except the center, which stays empty. On a console or mobile device, just select the Furnace recipe under the Structures tab. You'll still need eight cobblestone. A furnace should appear in the results area. Drag it to one of your quick slots at the bottom of the screen. Select the furnace and right-click on the ground to put it down. A block-sized grey furnace should appear. On console editions of minecraft, place objects with the left trigger or L2 button. See below for more information on using furnaces.
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One-sentence summary -- Open the crafting table. Place eight cobblestone in the crafting area. Drag the furnace to your quick slot. Place it on the ground. Right-click to use the furnace.

INPUT ARTICLE: Article: You'll find it in the All Apps area of the Start menu in Windows, and in the Applications folder in macOS. When you use Firefox's Safe Mode, you'll be starting up a clean version of Firefox that doesn't use any Add-ons (extensions or themes). If using Firefox is faster when you're in Safe Mode, the issue is probably with an installed add-on or theme. It's at the top-right corner. It's near the bottom of the menu. This option appears as a ? icon on some versions of Firefox. A confirmation message will appear. A message with information about Safe Mode will appear. Firefox will now launch without extensions and themes. If it's much faster to use Firefox in Safe Mode, it's probably because one of your add-ons is acting up. See Disabling Add-ons to learn how to turn these features off. Start by turning all of them off. Then, enable just one add-on and try browsing with it. If browsing is still nice and fast, you can leave that add-on enabled and try another. Keep enabling add-ons until you've found the one that's causing problems.

SUMMARY:
Open Firefox on your PC or Mac. Click the menu. Click Help. Click Restart with Add-ons Disabled. Click Restart. Click Start in Safe Mode. Browse the web.