Problem: Write a negative yelp review.
A: Why 2-Star rating? Because of the horrible service. I came in for dinner with my 2 boys, and requested for Strip view (it wasn't busy at all, plenty of empty tables around). We were offered the patio table, which we took happily. We've been seated for about 10min with no server to greet us, but since my boys were busy drawing their kids menu and I took some pictures of the view, I didn't mind it at first. Only until there was a couple who came and seated at the table next to us who got greeted by a server immediately that I started to get irked. He told them that he'd be back, as he had some dirty dishes on his hand. When he came back, he took their drink orders, and proceeded to go back inside until I stopped him and complained that I have not even been served since I got in about 10min ago! He was apologetic and then he went inside, and sent another server to serve us instead! The nerve of that guy! So when the other server asked for our drink, I asked for the manager. He proceeded to do so, but never came back to take our order. The manager himself didn't show up until some minutes later (I think about another 5-10 minutes), in the meantime, when the 2nd server came out, I asked if ANYONE will take our order at all. He said that he was under the impression that I wanted to talk to the manager without ordering anything. OMG! He didn't even bother to check or ask, just making his own assumption! When the manager came to our table, his explanation was that 2 servers were assigned the patio area, so that's where the confusion started, since one server thought the other already took care of our table. The manager ended up taking our orders instead. Honestly, if it was not because my boys wanted to eat at Chili's, and that it was not past 7:30P, I would walk out and find another restaurant nearby! The food was good, as what other Chili's standard, but service is truly lacking! When the food came, I realized that none of the server even gave us utensils and napkins that I had to ask for it. Really, are we supposed to eat our food with our fingers (I ordered steak & salad)??? And when I asked for hot sauce, it didn't come at all - not until the server came out again to see if I needed anything else that he realized that he forgot the hot sauce! When the bill came (for those who wondered, no, I didn't get any discount from the manager on my bill), I was so tempted to omit leaving any tips, but the civilized part of me prevented that and I left the minimum 15%. Yelpers, if you experienced such service, would you leave any tips at all to the server?

Problem: Write a negative yelp review.
A: Let me try to put into words the worst customer experience of my life. No exaggeration. My husband and I took a Yellow-Checker-Star cab from the airport to the MGM hotel. To pay for the cab you swipe your card yourself on the screen in front of you and then it gives you an option for 20, 30 or 40% gratuity. My husband checked the 20% option. We exited the car and waited for the driver to open the trunk so we could get our luggages. He takes a little while and when he comes out he says to my husband: 20%? Is that it man? You only tip me 20%. My husband says: Excuse me?! Driver: is that it? Give me another 2 bucks man. My husband says: absolutely not! The driver opens the trunk and says: you get your on luggage then! Go, go! Get your luggage! I was literally looking around waiting for camera men to come running from some where. I thought it was a jokeI was horrofied! The driver leaves cussing at us. Totally sounded like a criminal. I got the phone number and cab number. Next day I called Yellow-Checked-Star. Talked with 3 different supervisors. First one didn't seem like he cared at all. Then I asked to talk with someone higher in management. I talked to Bill. He seemed to care and assured me he would talk to the driver. Then I talked with Don, he was the gerenal manager. He also didn't care much. When I asked why they even have a 30% and 40% tip option, Don's answer was that there was an option for other, and if I wanted I "could leave $100 tip". I wanted to say: are you serious!? Anyways, I was horrified by this company's customer service. From the driver to the general manager, they just don't care about their customer. If you get a cab from Yellow-Checked-Star now you know that if you don't tip your driver 30 or 40% or $100, they will get so offended that they will cuss at you and make you get your on luggage.

Problem: Write a positive yelp review.
A:
I have had two meals here and have had most of the appetizers on the menu, I think everything was well done, the food was great! Try the shredded pork BBQ tacos!! YUMMY!!! Omg the Shrimp egg roll to die for, NO JOKE! I had the Tiki Bastard cocktail very tasty also had the Pain KIller which had a little too much ice, but it was good, I feel the atmosphere is very laid back and the service was really good we had a large group and Misty our server was on it! I do like that the menu is on the smaller and uncomplicated side, the decor is fun and the big screen with classic movies A WINNER!! The fire pit is a welcoming sign of fall in Arizona, I like this place, it will get better and better I am sure of it! I cant forget to mention the prices for the quality of the food and great service the prices are very low,try it!!