In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
--------
Question: customer: Hello.
agent: Hello. How can I aid you?
customer: Can you aid me in booking a flight ticket from MSP to HOU?
agent: Sure, may I know about the planned travel dates?
customer: I am planning to start on Sep 29th and return back on Oct 1st.
agent: Do you have any specifications?
customer: I prefer to travel in economy class.
agent: May I know about the connection limit?
customer: Make sure that connection limit is 1.
agent: Please provide me the name.
customer: I am Anna Thomas.
agent: Here, there are no flights are available for your desired intent.
customer: No issues. Thank you for checking.
agent: Thank you for reaching us.

Answer: no_flight

Question: customer: Hi. I ma Margaret Thompson.
agent: Hello, How can I assist you?
customer: I would like to book a ticket from MSP, can you help me with booking to SFO?
agent: Sure, Please help me with your travel dates.
customer: My travelling dates are from 05/14 to 05/16.
agent: Please give a minute.
customer: Ok.
agent: Sorry, No flights found with your preferable dates. Thank you, Have a great day.
customer: Thank you.

Answer: no_flight

Question: customer: Hi,.
agent: Hello, How can I support you?
customer: I am Raymond Allen, can you be my helping hand in booking a ticket.
agent: Sure, Could you please share your travelling details?
customer: I want to travel to Fort Worth, TX-DFW from Philadelphia, PA- PHL. My journey dates are mar/31 and apr/2. I need one connection within the price limit of 1000.
agent: Thank you for your information. Please wait for a while I will check and get back to you.
customer: OK.
agent: Thank you for waiting. We are happy to inform you that there is a flight based on your details. The flight details are as follows airline : Southwest, Flight number : 1013, Price : 600 with one connection.
customer: OK, proceed with the booking.
agent: Ok, The ticket has been booked.
customer: Thank you for the service.
agent: Thank you for contacting us.

Answer:
book