Q: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
We booked this trip several months in advance and were greatly looking forward to our stay at the Hotel Monaco in Chicago. However, our experience was significantly different from what we expected, for the following reasons. First of all, there was only one person at the front desk when we arrived. That person was preoccupied with something on their computer so our presence was not acknowledged for several minutes. Then when we got to our room, there were beautiful drapes in the window and across one entire wall but I found them to be incredibly dusty. Just bumping into them slightly caused a cloud of dust to emerge which I found distasteful. Overall it was a good stay but those two inconveniences made us question the amount of money we paid for it.

A:
negative