instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
I needed a place to stay for a business conference in Chicago. While higher priced, the reviews online plus four stars convinced me. Granted the hotel itself is beautiful, but looks can be deceiving. The pictures online show beautiful white linens but mine were a bit grey. The restaurant (Cafe Des Architect) had amazing food, so that was a plus, but the service was awful. I had to wait twenty minutes for a glass of water! My remote wouldn't work for the tv and the air conditioner was far too loud. The hotel must've been hosting a convention because I could hear music all through the night. The housekeeping was good but happened too infrequently. I called twice for more fresh towels. If I wanted this type of experience, I'd have stayed at a lower-end hotel. Same experience, less money!

answer:
negative

question:
I recently stayed at The Talbott Hotel for 3 nights and I could not have been more disappointed. It was a terrible experience. Long wait to check into room since room wasn't ready even though I arrived way after the check in time. Front desk was very rude. Was given a smoking room when I had requested non-smoking. Room service left a lot to be desired. The food took forever to arrive and when it did it was cold and unappetizing. The staff at the hotel was not very helpful and was very unfriendly. Had no toilet paper in room. Room was very noisy. Could hear people next door opening doors, watching tv, talking. The room was very dingy, small and had a musty odor. Needless to say I will not be staying here again nor will I be recommending this hotel to anyone else. Stay away from this hotel. Not worth the money.

answer:
negative

question:
Great place, great room, great location. Even though there was a big meeting going on (Rainbow Girls in all their enormous gowns) the only consequence for us was slow elevators. Ballroom is amazing, shops on ground floor a nice throwback. Lake views from upper floors -- we were on 17 I think -- are worth it. Concierge advice about restaurants etc was excellent. Definitly would return.

answer:
positive