Problem: Write a positive yelp review.
A: So, I am a first time spray tanner. I have used at home products, ranging from Jergens to Sun Laboratories Sunless Tanner, however, I have never gone for a spray tan before. Oh, and let me differentiate, this is NOT actually a spray tan, but an AIRBRUSH tan. There is a difference! So now, I will give some feedback on the actual experience, as well as what to expect for a first timer. I arrived at the studio (which is a suite in an office space complex) and was a little unsure of where to go. The suite itself is on the east side of the complex (closest to 24th for the directionally challenged), so park closest to that side. Once I found the place I opened the door and stepped inside. The entry area is small but efficient, with a checkout area, a couch, and some clothing for sale. Ann, the owner and spray tanner was incredibly friendly and greeted me with a smile immediately. Then she asked if I had ever tanned before, to which I replied I had not. She proceeded to give me the low down on tanning, gave me a waiver to sign, and lots of information about the different shades of tan, the different add-ons (i.e. anti-aging, skin firming, etc. and there are LOTS). After I finished filling out the form, it was time. She escorted me into a smallish room with a small tent, a fan, and a table. She told me to lotion up my hands and feet, put my hair into a hair cap, and spritz myself with a lightly fragranced prepping spray. I asked if I should leave my panties on or not, because if you don't... you can avoid ANY tan lines! Which sounded awesome to me. She said for first time tanners she recommends leaving them on so that you can see the difference between your tan and your skin, so you have something to gauge the fade by. She recommends this because you want to be able to tell how your tan is fading, and how fast, so you can make the best choice on your next tan. Then we began the spray tan. She is very professional and puts you at ease, even while naked lol. She gives very clear instructions and the process goes quite quick. Next thing I knew, it was over. She told me to stand in front of the fan for a couple of minutes before getting dressed. She told me not to put my bra on, as the tight straps can ruin the tan. So I put my dark colored, loose fitting clothing back on and went back into the waiting room. She rung me up quickly and efficiently using her iPad and my receipt was emailed to me. Simple as pie. The tan itself looks AMAZING! She really knows her stuff. She understands skin types and tan levels to give you a realistic and darn sexy tan! I am incredibly satisfied on ALL LEVELS with this experience. Ann is amazing. The studio is nice. The process is simple. And the tan is phenomenal! Now a couple of tips tips: (1) take the loose fitting dark clothing thing seriously. She tells you this for a reason; and (2) if you're a contact lens wearer, like myself, consider wearing your glasses, as the spray tan chemical aggravated my eyes a bit. If you're a newbie. DO IT! You will love it. She offers two tans for new clients for $39. I am getting married at the end of April, so I used the first tan yesterday as a test run to make sure I like the result. I will use my second for my wedding. Which reminds me of another amazing perk, she keeps excellent records of her clients and what tans they use. UPDATE: I just want to make a further comment on the quality of this business. I have had some additional interactions with Ann since the tan, and she really is an excellent business woman who values customer service above all else. I really appreciate this in a day when that seems to be the last thing on most businesses minds. Phoenix Glow is the Nordstrom of airbrush tanning; Ann will go above and beyond to ensure that everything about your experience is phenomenal!

Problem: Write a negative yelp review.
A: Nasty, just nasty! I went with a group of friends who insisted on going. They had earlyer attended breakfast. I stuck with steamed veggies and some smoked salmon after sampling some versions of a french buffet. Meats were dried out or over cooked. The desserts were ok for buffet style dinning, in which I enjoyed the mini fruit tarts what made that an even worst experience was the fish flavored coffee. This french buffet is a suggestion of what french cusiene really is. Ohh if you want wantabbes that think they are french because your at a "french buffet" or want to travel to europe and the closest is the Paris Hotel in Las Vegas you will get that vibe. This place is a joke!!!

Problem: Write a negative yelp review.
A:
Sorely disappointed in our experience here on 12/12/13, so much so I'm compelled to write my first ever restaurant review on Yelp. Yes, the food is very good, but I would absolutely not patronize this restaurant again because of the incredibly poor service. It's truly sad as my friends and I were very excited to find that a non-chain, scratch kitchen, type restaurant was opening so close to our homes. We would love to support a local business. However, after an absolute debauchery of a serving experience with 9 individuals in our party, I'd be embarrassed to recommend or bring anyone back to this establishment. In short, the wait staff is poorly trained, unprofessional, and also uninviting and rude. After 30+ minutes of struggling with our waiter to accurately check us out, we had to call in the owner / manager. He himself was not rude, however it was apparent he was also ill equipped to handle customer issues and resolve them properly. We gave ample feedback on how they can improve, I hope they take it, but I'm unconvinced at this point that they will. Several of us joked that the only way we would return would be for take out... the food is truly good, but that is where it ends. Sad as I believe they could get away with pretty low customer service with this type of menu / food, just not atrocious.