Problem: It was a busy day at the office preparing for trial when the boss decided to buy pizza for everyone. YAY! Nothing like ordering pizza to keep up everyone's spirits. It might usually take a while to get everyone together in the office, but not when pizza is involved. We all raced to the pizza as soon as it arrived, lovingly placed on a table by our office manager. But, something was missing. WHERE ARE THE GARLIC KNOTS? My favorite part of eating pizza is enjoying the garlic knots--a love discovered in NYC, made permanent by a bag of knots small enough to be eaten like popcorn on a long subway ride through Manhattan. Delicious, buttery wads of dough covered in minced garlic? YES, PLEASE! Dipped in marinara! Dipped in garlic sauce! On their own! They are just delicious! But, to my disappointment, they were absent. I was put in charge of calling Mark Rich's to inform them of the terrible news. The man who answered seemed to already be aware of the mistake and asked if I wanted the delivery person to run them back to the office. Well, yes, sir, that is why I called. He told us the knots would be delivered right away (we already paid for them anyways.) As I slowly ate my pizza, trying to save space for knots, the phone rang. Someone from the pizza place called back and offered to give us a credit for the knots. How kind! ...Wait. Are the knots still on their way? No? Oh. Is this a refund? A credit for a future order. Oh. I don't enjoy ordering knots, not getting them, being promised knots, and being told I can have them later. Why would we order from them again if they didn't get our first order right? It's one thing if you get compensation for a mistake, but this wasn't the case. I almost gave them two stars because the pizza was pretty good, but poor service drives me up the wall. I understand that mistakes do happen, but to make a promise and renege due to laziness or any other reason is inexcusable.
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A: negative

Problem: I'm only giving this place a 1 star because we have to and the location is nice. We sat down outside at 6:55 before the happy hour ended. Our server comes up and we want to order the HH special but she tells us it's 7:00 and we can't order the specials due to the automated systems. Ok well we tried right? I order a drink because I wasn't too hungry. My cousin and her friend were looking at the menu to see what they wanted to order. So our waitress comes back to the table and only asks my cousins friend if she was ready to order, takes her order and walks away. Then she comes back to ask for my cousins order but in the most awkward and rude way. So my cousin order like the crab wontons or something, and they turned out to be really salty. So of course, our waitress doesn't come back to see how everything is, we have to wave her down. She comes to the table, and my cousin tells her the wontons are really salty. You can clearly see the salt chunks on top so she asks her if thats normal and all the waitress says is "yup". Really? Yup? Oh I already know what my tip is going to be after I get the bill, learn your manners girlfriend. So once we're done, we are ready to pay buuuut our waitress is nowhere insight. So we're noticing how super awkward she is and she makes us feel really uncomfortable. I have to remember that I'm not longer in California and that racism is pretty huge in Arizona but geeze, why work with PEOPLE if you have some sort of prejudice?! I'm just assuming but I got that vibe that she does not like too much diversity in one sitting. So there was another waiter near and we ask what's her problem and he's like "I'm not really sure", so we tell him we're ready to pay. It looks like he goes to the back to find her and a few moments later she comes back says "I heard you were looking for me..' What?! WHAT!!! Giiiiirl you seriously have an attitude problem for no reason at all. We give her our money to pay, because you know, we surprisingly can afford it. So we ask if we can validate with her and she says yes. I was digging in my purse to find my ticket but I couldn't but she stood there just staring and waiting like I was inconveniencing her. Mind you this is the longest she's ever stood at our table the entire night because she walks away super quick when she had to bring the food to the table. I tell her nevermind, I'll get the lady at the front desk to validate, because she was making me feel very uncomfortable. We filled out our feedback cards and let them know right away that her service was beyond unacceptable. I don't know if I could ever give this place another chance. I was so disappointed with the way we were treated but who knows, maybe one day. The food overall, eh. Maybe if it wasn't for the lackluster service, it would have been better, but homegirl ruined everyones appetite.
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A: negative

Problem: Took a few different dogs here while we were fostering and the first time they did great. We took our dog back to get another haircut and they didn't do it anything like the first. We took him back a 3rd time and told them about the great job they did on the first go-around and asked them to replicate it. They didn't. They made a lot of notes on our card and when we brought him back a 4th time, they flat out told us to leave and said "we weren't a good fit". The owner was practically hysterical, while we calmly told him that we weren't complaining, but just asking for them to recreate their first haircut. He told us that we were complaining. Apparently he knows more than we do, what we were trying to convey. We won't be back. We won't take any other foster dogs here. We won't recommend our foster friends return here either. What a huge mistake.
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A: negative

Problem: A colossal bar at the end of the Melrose District, perhaps overgrown. It's dark and usually crowded inside. It has a main bar near the entrance, but satellite bars in other parts of the establishment as well. There's a stage for dancing and drag shows and an outdoor area for smoking or fresh air. It's one of Phoenix' landmark gay bars, usually offers drink specials, offers after hours and has a massive amount of space to accommodate more people. However, much like Amsterdam it's notorious for the clique culture, though drinks are cheaper. And like Amsterdam I would recommend seeing it at least once, but if you aren't going with a group of people, it isn't that special. It's difficult to talk to people and there are virtual designated cruising areas. There are a fair amount of creepers at this bar. It isn't totally sleazy, but the best image I can conjure to depict it is the Disneyland Country Bear Jamboree + medieval dungeon + every gay stereotype. If crowds are your thing, you don't care to hear what your friends are saying and you enjoy several hours of inconsistent music (think alternating Generic Gay Bar Mix and Grand Ole Opry's Greatest Hits) then you might enjoy it.
How would this review be described?
OPTIONS:
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A:
negative