I go to this location every day, multiple times a day on the weekends. Coming from Maine, my Dunkin is important to me. It can make or break my day. In the last 14 months since I moved near this location they have only made a mistake on my coffee 3 times. That puts them at a greater than 99% success rate!!! The staff are courteous and when I come through they pay attention to the small details. For example, I ask for a large straw when I order a medium iced coffee. After three times asking at this location I didn't have to ask again, excluding of course a couple times when someone new had started. It may not seem like a big deal to you, but to me I will always be won over with the small details. It shows that the staff cares. Plus, with the Dunkin' app and the coffee cards I earn so many free coffees!!! Oh yeah, and every time the cardinals win I get a free coffee too! I've never really been a football fan (I'm a baseball girl) but I find myself rooting for the Cardinals every week!!! The only reason I am rating this location four stars instead of five is due to the wait time every morning at the drive thru. I would like to see improvement in the speed of service during the busy times of the day.
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positive