I really like the atmosphere in this place. The wine selection is good and the bruschetta is delicious. I can't wait to go again.
OPTIONS:
- negative
- positive

positive

kerry deserves more than 5 stars. While I was living in SF, I visited Nicole for waxing -- she is skilled, her manner welcoming, and her studio is soothing. And she's excellent in an emergency. A few weeks after moving across the bay, the uni and the stache were ready for maintenance, so I stepped into a store offering waxing. The scene was ugly -- fluorescent lights, cold wax, and moments after my first brow got the strip, I realized I had made a mistake. I left the place half-waxed and called kerry . She very sweetly offered to fit me in between her day's scheduled appointments, and turned misfortune into beauty
OPTIONS:
- negative
- positive

positive

Really gorgeous rooms, great bathrooms...even if we did find a (new!) condom hidden under the telephone. I guess some poor guy didn't get as lucky as he hoped. I agree with most of the reviews that the maid service is generally on the piss-poor side--very inconsistent cleaning times, almost never taking away old dishes in the hall, unfriendly attitude, etc. The customer service is really the problem here. This place is obviously just too massive for anyone to really give a damn. We had to call downstairs for extra sheets for the sofa, and had to call back twice because it took close to 2 hours. We called to get a fridge (they charge) and that took hours, too. Worst of all, like SO MANY reviewers on her, my friend accidentally left her $400 Stuart Weitzman boots in the room...gone, gone, gone. (She had even left a huge tip for the cleaning crew, so oh well.) Based on the other reviews here, I seriously doubt they even HAVE a lost and found. The number of reviews where valuables are **actively stolen while people are simply out of the room**, however, is a huge red flag. I think there is a safe in the closet, but that's hardly comforting. The shopping is great here, the faux-Venice canals are fun, the casino is pretty great (I'm not a huge casino person but I thought it was fun)--but yes, the drink service is ABYSMALLY slow in the casino. Sort of pointless really. The pool is also nice, but due to where it is placed, it never received any sun and I honestly don't think it does any time of year. Kind of baffling. The 2 spas are pretty nice, it was just a shame when they were overridden by fratty punks. Vegas has a near-daunting amount of choices, why settle for a place that has these kinds of problems when there are so many BETTER places?
OPTIONS:
- negative
- positive

negative

What a freaking joke! I have been here twice and expected at least a decent manicure/pedicure. The wait was ridiculous and non-accommodating. I wanted Julie and was willing to wait for her. However was told Julie doesn't do appointments. Um, excuse me? Total waste of time, money and effort. Will never recommend nor come back. Go get your nails done at the fabulous Diamond Nails and Spa!
OPTIONS:
- negative
- positive
negative