*late post* My husband and I picked up our rental truck on August 20 for a move from Arizona to California. We got the truck we reserved online and customer service was very fast and polite. My biggest complaint was the lady who did the inspection spent all of 3 minutes doing a walk around looking for damage. She didn't go over anything in the cab, how much fuel was in it, if the lights worked, etc. We left the next morning at 2am and not even an hour into our 15 hour drive, my husband was pulled over due to having no tail lights. The police officer was very nice and did not give my husband a ticket. Had the lady done a proper inspection, she would have known the lights didn't work, and we wouldn't have gotten pulled over. Granted, we should have asked her to do a more thorough job, but on the other hand it isn't my responsibility to tell someone to,do their job... Very frustrating.

negative

I have used Enterprise for many years. I am generally pretty pleased with the service at most of their locations. But, I have to say that the service I received at the Las Vegas airport location was completely top notch. I arrived around noon on a Thursday a couple of weeks back. I received immediate service at their counter, which was staffed with 2 people. The person working at the counter was very friendly, and I was thankful that they did NOT waste my time trying to pressure me into buying insurance that I didn't need or want, but rather as soon as I verbally declined the insurance once they quickly got me on my way --- it seemed like the entire process from me arriving at the counter to me leaving took less than 2 minutes! ....that is greatly appreciated. From there I went upstairs to the garage where a very friendly representative greeted me, walked me out to the cars, asked me to choose which one I'd like, and then she went around the car with a tablet denoting any dings on the car right on the spot so that I didn't have to do it myself. She was also very fast and efficient. Just a fantastic experience all the way around.

positive

Ugh...where to begin...this was such a waste of time. My friends and I attended a Friday night adult puppet show, just curious to see what it would be like. I am glad it was only $8. I felt like apologizing to everyone afterward because the entire show was so disappointing. The jokes were not witty, the skits were disorganized and one of them just sad, no one laughed the entire time. For example, one of the skits was about a gay pirate. What is funny about this? How is this an adult theme? Just because he is gay it is an adult theme? Another skit involved a jilted Cinderella-type character who was angry that her Prince Charming left her for a man. Again, it's adult-themed because he's gay? Ok... just not funny. Another low-point in the show was the improv skit, where they asked the audience for a topic and just went with it. The only word I can think of to express what happened is "cringe-worthy." So, what did I expect from an adult puppet show? Well, FUNNY jokes that I have not heard before, and weren't funny just because they're gross. I expected intelligent humor, maybe innuendo and some wit. I don't mind cursing or sexual humor at all, just wanted it to not be so...lame.

negative

wanted to like this place but their hamburger made me sick. :(
negative