We decided to plan a family Birthday here, made reservations with their great online system. Our group of 5 and were seated promptly at a good table. Only 6 other tables, so we were expecting the best. Nope. Server was great and first off we ordered a round of shots for the Birthday boy, this took 10 minutes. No biggie. She finally came back and we ordered appetizers, Seafood platter and 2 Roast Beet Salads. This seemed to take forever again. Finally after 40 minutes she returned and took dinner orders. More bread baskets, more drinks, no bus service, dirty dishes stacking up. After 1 hour and 40 minutes, meals finally came out, 2 of were plated wrong, watched as the server removed a Lobster Tail off one plate and relocate to another. After the confusion of trying to convince the food runners who ordered what, we were set. I ordered the French Onion soup, was very good. Also had the Filet, which was good too. Wifey had the Prime Rib and hers was good as well. Our friend had the Petit Lobster tail. It was cooked down to mush. Sent back. Our Son had the Surf n Turf. Steak was good, jumbo Lobster Tail was raw in the middle, sent back. Another 15 minutes, they brought back the Lobsters, the small one was perfectly cooked, Jumbo was of course still raw and cold in the center...we were running on 2 hours by this time and he just ate the cooked parts. The Manager made an apology and comped the Lobsters. So felt a little better. But if I'm dropping 500 bucks for dinner, kinda hoping for just a little better then Outback Steakhouse and Glacier slow service. Won't be back.
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Available options:
[a]. negative.
[b]. positive.
[a].