You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
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Question: After reading the reviews I have given this shop a try and after one visit I will not return. I have been a VW enthusiast for over 20 years, so after moving from California and having a lot of options of independent mechanics I thought Full Throttle was the perfect transition after moving to Orlando. What I found was a shop that failed to do simple work and give me bad advice. I took my Passat in there for a brake job, simple rotor and pad replacement, when I asked the service tech I cant recall his name but hes the only guy answering phones and giving 'advice', told me when I break in the new pads/rotors I should accelerate as fast as I can like up to 60 mph and brake as hard as I can. Anyone who has common knowledge/sense of brakes knows this is the opposite of what youre suppose to do, I just acted like he was right, as I knew it was a bad sign, he also proceeded to give somewhat of a guilt trip for bringing in my own parts. The other thing they did was flush my transmission fluid, oddly, he said it was low when they checked it and said I should bring the car back in a week or two to recheck the fluid level. As soon as I got the car back the transmission started to jerk, which had never done before. Having owned this car for 8 years I knew they had either messed something up or did not put back enough AT fluid, which is why he said come back? I took it to another mechanic I trust but is further from my house, he checked the AT fluid level and said it was 2 quarts low, which was causing the jerking during gear shifts. He filled up the missing fluid and the problem was gone. I will never go back to Full Throttle. I can see how people would be fooled to think these guys are VW lovers and treat people who drive dubs with some type of special treatment or loyalty, and that may be the case for some, but for me, based on talking and going to many shops over two decades, these guys are just full of themselves and want to act like they are the only alternative when it comes to working on dubs. I am disappointed because I was hoping I could find a VW shop I trust, but all I got was weird attitude, bad workmanship, and bad advice. I am writing this review because I think most of the reviews on here are written by shop friends in order to drum business. And I want to give an objective review of a bad experience that i think was not an aberration, but rather more the norm. Lastly, when I brought the car to my other VW mechanic who is now worth going out of my way to see. He found a coolant leak at the rear flange where it was completely rotted away. He couldnt figure out how the guys at Full Throttle missed it, because FT also replaced a leaking valve cover gasket, so he told me they should have seen the leaking coolant. Thats it, rant done.

Answer: negative

Question: We were very excited. We made it date night. We are both in the hospitality industry and were really rooting for this to be a great place. Our spidey senses went off almost immediately, though -- this was not going to be a great dining experience. Some of their failures are due to being new and can be fixed. The place was pretty empty, and the pointed choice by the owner (we asked) to not have any ambient music at all was disconcerting. Basically silence, punctuated by kitchen noise. I felt super sorry for the cooks, who apparently have to work in silence for their entire shifts, since otherwise thats all the guests would hear. Lose the attitude. Pipe in some sound, at least until business picks up.The ambiance left a little to be desired. Nothing special about it, relatively uncomfortable tables lined up along the walls, some standard-issue 'New England fishing scheme' decor.But we were there for the food, so we tucked in. Service was OK. I didnt love the fact that, although admittedly my date was more outgoing than I was, the waiter addressed all of his remarks/conversation/etc. exclusively to him (Im female). And it didnt seem to be in a flirtatious way, more a completely-ignoring-that-I-existed way. A little weird. But, again: were here for the food. So....I love lobster, particularly lobster rolls, which any shitty bar in New England can do adequately for under $10 (or fantastically, if youre lucky). Ill certainly pay a premium since those little fellas have to be shipped across the country, but I did feel a little ridiculous eating $18 pub food. Nonetheless, we ordered a cup of each of the soups (Lobster Bisque and Salmon Chowder) to begin, and Lobster Newberg and a Lobster Roll entree to share.The bisque was very decent. Good smoked paprika flavor, nice, well-cooked chunks of lobster - not rubbery and overdone at all, but fresh, juicy, and succulent. It wasnt fantastic, but gave us real hope for the lobster to follow. The salmon chowder was utterly forgettable - seriously, Ive had more memorable from a food cart. Not bad - just not special, and up here in the northwest, you can get fantastic salmon chowder pretty much everywhere. The plating was problematic: we ordered cups, and were served large, full bowls. We could very well have been satisfied and left at that point, given the amount of soup. Not complaining, I suppose, but this isnt a good sign that they know what theyre doing. It looked bad as a presentation, and its wasteful on the food costs. (We didnt really have commentary on the much-debated rolls; they were fine.)I love the Northwest, but dammit, vegetables do not need to be added to every single dish... the addition of what appeared to be succotash to the lobster newberg was... surprising... and not in a good way. Whole peapods, baby carrots, and a ton of corn made this more 'lobster pot pie' than newberg. The sauce was gummy, and the puff pastry was stiff, overworked, and flavorless. The lobster itself was lovely - well-cooked and delicious. We picked it off of the dish and ate it alone.As for my lobster roll, I know there are two traditions, one erring more towards just butter as a binder, the other to mayonnaise, but completely dry lobster is a fail in both camps. The bun was fine (butter toasted hot-dog style bread), the lobster was tasty and well-cooked, but the whole thing was very dry. (I craved a Cambridge-bar roll, or at least some aioli on the side to baste this one with.) Served with forgettable shoestring fries and a meh coleslaw. With the bisque being 'good,' the salmon chowder being 'meh,' the newberg being 'downright awful,' and the roll being 'meh,' nothing about the silent and sterile ambiance being comfortable and inclining us to spend more time there/return/be romantic/eat more/etc., and the prices being relatively high, there is absolutely no chance we would return or recommend this place, particularly when you could go to dozens of better comparably-priced restaurants and have a marvelous dinner, presented beautifully, in a welcoming atmosphere. (Psssst -- just go to Le Pigeon. Right now.)

Answer: negative

Question: This was by far the worst timeshare experience! HORRIBLE customer service, we actually had some employees snap at us! We got snapped at by front desk because our plane was late so he wasnt sure if we could get booked into the room that we already paid for. Then scolded by the woman finishing up our reservation the next day. The dryer didnt work. I complained & was told that it just doesnt work well.... after 2.5hrs our clothes were still wet! My fridge broke, they came & turned the setting to 'coldest' & called it fixed! It BROKE, settings cease to be relevant. They didnt come back to repair or replace itn just let me wait. W had to have security let us into our room 1-3 times per day. Security snapped at us & insisted that we put it next to our phone which we did not. Nobody smiles, it must suck to work there? Waiting for security & maintenance & having damp clothes laying across everything to dry, then having to repack, move to a different condo then unpack AGAIN wasted a full day of our trip. One employee (Ana Delis) cut me off & went off on me when I told her the problems with my condo. She basically told me to tell it to someone else, she isnt responsible for our condo problems but MUCH MUCH MUCH MUCH RUDER!! This has been an absolute nightmare. Id never own after knowing what kind of rude people they hire. Seriously... stay away from Westgate lakes orlando... the worst! I actually was in tears during our vacation because of Westgate employees & the condo.

Answer:
negative