Q: You are given a conversation between two people. 'Person1:' and 'Person2:' are used to separate their respective dialogues. You are required to assign a label 'formal' if there is an absence of emotion and a presence of questions anywhere within the conversation. If such pattern is not found assign the label 'informal'.
Person1: Your request for compensation makes me surprised . What happened ?
Person2:It is because of the quality .
Person1: Could you tell me the particulars ?
Person2:I told you that we want first-class goods . So the quality , specification and price are clarified in our contract . Do you remember those details ?
Person1: Yes , I do .
Person2:The re-examination results indicate that one-third of the goods are not up to standard .
Person1: Really ? We began to load the goods after we made sure they were qualified .
Person2:I told you the truth . According to the contract , if you fail to honor the contract , we are entitled to cancel it .
A:
formal