I love brio. Great food, great environment, great service. But I can only speak for the location at town square. Waited about 10 min for anyone to come up to our table from the moment we sat down. Then they messed up on the appetizer salad and didn't come out till after our main entree. After we were done we waited even more. About 20 min or so till we got some service and that's because I had to go up to a manager to ask. And all this waiting we were watching our server walk past us many times without any acknowledgment that we were in his section. Never would I have thought I would have a horrible experience here. They did at least do the right thing and comp'd a bit off the bill. But free things aren't important. We were just looking for an apology and customer service. (Tivoli village location)

negative

Typical chinese restaurant, medium size of restaurant so many guest but only 2 servers. Only 1 who take orders. The wait for the food is pretty long. When I asked the server, about the food, she didn't bother to respond. Food finally came after 35 min uses of waiting. Food is typical chinese nothing special. Alright.. i got to ADD to my review. This written 7 hours later. I got sick right after I was out from this restaurant. In fact, my tummy was not feeling great while I was eating my lunch. therfore I didn't finish my food then. Both my son and I got stomach ache. I almost vomit in front of my car and try to stay positive about it (thinking can not be from this restaurant) but after 7 hours, I must said got to be some fish filled or shrimp that I ate, they may not be fresh. Overall, this restaurant is not worth it, bad service and bad food. Too bad I have to take one star out of my review.

negative

Service was terrible. Wait was horrific even for Vegas. The entire staff was very rude and we are experienced dinners from So. Cal. We will never return here and we have eaten here before two separate times. I don't know what has happened here. Couldn't recommend it. Fix your helps attitudes towards customers.

negative

We needed some bumper/headlamp repair on husbands car. Nothing to major but other places quoted us crazy prices. All Team collision took care of us for a more then fair price!! Kept us updated daily either via text or phone call, which was great because there's nothing worse then sitting at home wondering impatiently,when and what's going on with your car!!! Thank You All Team Collision!!
positive