Management and new release policies aren't working out. The skinny/bad I have been coming to this specific footlocker since it became a house of hoops location (they get more limited edition shoes than other general FL stores)and even before then and have been pleased with the way I was treated until recently. The last few years they have changed staff and policy I don't recognize the store anymore it used to be first come first serve for new releases and now it's a raffle based system. So basically if you have a homie that works there he can guarantee you a pair without having to come in like everyone else does to fill out raffle ticket. There is no regulation and the manager will hook up star athletes and celebrities to make new friends than keep it fair by selling to a loyal customer. Another policy is that if you buy a new release and release date you can't return it, I was shocked as they stayed that I was reselling shoes and mad cause I couldn't sell the pair I had bought when in all honesty I bought the pair cause I liked color didn't try on fit too tight but since all shoes were sold out they let me know I could not return, it took me calling corporate office to report issue where they sent me box to mail direct to them and then 10-14 days later I got my money back horrible experience. Overall I still shop here I still go for the sales but with so much competition in this mall I generally go to other stores first and save this for last I'd recommend you do the same sheik shoes and finish line had great sales this past weekend.
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*negative.
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negative