Read the following article and answer the question by choosing from the options.

I did so and they told me to come today to speak live and in person to an unemployment rep . I have some specific questions that the site or handbook do n't entirely cover , hence my need for a real life person . They opened at 9:00am and I got there at 8:50am or so because I wanted to be the first in line to get some assistance . The woman was nice , but she explained that the Governor had drastically cut the staffers who manage the state 's unemployment and that it is more difficult than ever to get any help via phone .

Why did the writer go to speak to an unemployment rep ?
Options are:
*Because the woman who works there is nice .
*Because they are unemployed and need assistance .
*None of the above choices .
*Because the governor drastically cut the staffers...A:
Because they are unemployed and need assistance .