Problem: You can never go wrong with Chompies! Everything on the menu is amazing!
How would this review be described?
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A: positive

Problem: Oh Starbucks, how do I love thee? Let me count the ways... This Starbucks is always busy enough to provide a nice vibe, but never over congested. The staff is always pleasant, and it's a great location.
How would this review be described?
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A: positive

Problem: Frontier airlines in Phoenix is horrible. I booked a flight with them to Denver because it was the cheapest, but I did not know it would entail an 8 hour delay and ZERO notification of it until the scheduled time to take off. They gave everyone 7 dollar lunch coupons which cover about half of a meal at the airport and were very nonchalant and not apologetic whatsoever. The staff is lazy and apathetic, telling customers they are being laid off in September and talking bad about the company that they work for. No efforts were made by airport staff to help me out with rescheduling my flight so I called customer service who was slightly more helpful but still no solution or compensation was available. This company is being run straight into the ground and As a frequent flyer I would not recommend them to anyone that has the choice of another airline.
How would this review be described?
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A: negative

Problem: Jenny loves smiles! And it shows! First of all, the coffee was hot, and I mean hot! But, let's be honest, it is supposed to be! The bagel was very good, perfectly toasted, and when I asked if I could order an extra side of veggie schmear, she said "absolutely"! (free of charge!) The customer service was excellent, the restaurant was clean, and Jenny-you are very good at your job, it shows through all of your employees. Keep up the great work!
How would this review be described?
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A:
positive