Problem: It had been about three or four years since I last visited Jay's Gyros and thought I'd check it out again, hoping to find a meal which wasn't as forgettable as my last. It was. The people here have no sense of customer service. While it's a quick serve restaurant and I didn't plan on five star service, a mere "hello", "thank you" or a simple smile would have been nice. The person taking my order didn't know the correct pronunciation of the word "gyro". Once my order was ready, it was placed on the counter and I only knew that because I barely heard a whisper of the announcement. She couldn't speak up?!? The facility is old and the furnishings dated. In fact, I think one of the interior pics posted here may also be outdated, as I don't recall the blue booth-style seats shown. Little effort has been made to spruce up the interior; not so much as blue paint on the walls which is common for Greek restaurants. There was one large screen TV with soccer on, but don't plan on catching a game here. The glare from the lights above would tick off any serious fan. I ordered the chicken gyro (about $6) and Greek fries (about $2.50.) Both were made to order and served hot. They fries were OK, but the paper bowl they were served in had been soaked through with lemon juice, making for a messy dish. The pita was fine, but nothing to write home about. The fixin's (romaine, tomato and onion) were crisp, cool and plentiful, but I didn't care for the rectangular strips of chicken at all. They didn't look, smell, have the texture of or even taste like chicken. They seemed just like frozen, processed pieces of mystery meat they got from some mass distributor of restaurant food. One other thing I don't understand is their odd hours. Greek restaurants don't often serve breakfast and have to rely on their lunch and dinner business. Jay's closes at 4:00pm, so it's either lunch or the special-less early bird special. Guess I'll have to use the Del Taco drive-thru next door. I think their mystery meat is available 24/7.
How would this review be described?
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A: negative

Problem: Whole Foods is a great place to eat at. Not counting the Hot food bar (which I think is a little pricey), the different food stations are awesome. It's like a mall food court, but with high quality food/ingredients. All of the food I have gotten there has been super fresh, which takes some to cook, but it's well worth the wait. Also if you are a beer fan, there are about 100 different beers to drink with your food. The reason for four stars: the paying situation gets a little weird. They have changed it around a couple times trying to figure out how best to do it, the Asian section needs a clearer understanding of the menu items. I have gone there three times trying to just get the chicken kastu as described, and all three times it has come differently. It's always been super tasty though. Lastly the garbage situation is strange. I'm still not sure if I should leave it somewhere, scrape off plates, etc. One more major plus is their bakery. It has really stepped up it's game in recent years and now the desserts are all very good. This is especially important as in the evenings, Phoenix doesn't have a lot going dessert wise....
How would this review be described?
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A: positive

Problem: I remember in elementary school I had a friend of mine who regaled me with wild stories of how excellent the buffet was at the Rio. Flash forward some 20 years later, and we're visiting a friend from Vegas who can't wait to take my girlfriend and I to this place. SURE! I sez. What I found was that the Rio buffet was like every other buffet I've ever been at in my life. There's a lot of food, but there's a lot of mediocre food. There's an Asian section that tastes like every take-out place you've ever had, with greasy duck, glaze-saturated pork, dry satay chicken skewers, and sushi with tough seaweed. There's a meat section with cut sirloin steak with absolutely inedible gristle adding annoyance, not flavor. There's a seafood station, which beyond the unlimited crab legs, is filled with fried foods, not fresh foods. A few positives: great pie, good ham, half-decent Chinese siu mai. We got in for about half the usual price ($16 as opposed to somewhere in the neighborhood of $32). Even at fire-sale prices, it still wasn't enough to get me to go back. Maybe this was a three-star place, but after hearing so many people in my life talk up the magic and wizardry of Vegas buffets, I was left especially disappointed. So, here's my advice: is a buffet a personal challenge to you to stuff your face with four plates of food, or do you want to just have a decent dinner? I'm the second kind of person, so next time I'd recommend to do as I do, and put that $30 towards one of the many, many, many exceptional restaurants on the strip that are competing on the basis of quality, not quantity. And guess what? You'll still get a filling, delicious meal!
How would this review be described?
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A: negative

Problem: I'm done! I've been here 3 times (twice for my truck and once for my wife's Mustang). The vehicle is always dirty and they have to rewash it and end up throwing in discounted goodies to help make up for poor workmanship. Today after they had to wash my wifes car twice and waxed mine to make it right, I got in the truck to find 11 empty water bottles, 2 aluminum coke cans, two Styrofoam cups and an assortment of napkins and trash on the floor (we had just finished a road trip of sorts). I even have one of those in-truck waste bins. It was still over flowing with trash. I thought, "maybe they just forgot the inside," but NOPE! They did the inside of the windows. They vacuumed the seats and put the fragrance in. They even ArmorAll'd the dash! How did they miss all of the trash in the truck? Danny's prices are dirt cheap. I wouldn't mind paying $5.00 to $10.00 more if they could just do the job right the first time. I don't have all day to be their Quality Control Auditor and they certainly aren't paying me to do it either! TAKE A HIKE DANNY! WE ARE DONE WITH YOU! Does anybody know of a good car wash place in North Phoenix / Scottsdale?
How would this review be described?
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A:
negative