What is the sentiment of the following review?
I needed an oil change went in and they were busy so I made an appointment to come back later. When I arrived they were still swamped. I sat for a bit and the new Manager Brent noticed me being uncomfortable with the wait and came to speak with me. I told him I was short on time and he made it work for me. Customer service? Hard to believe! Brent, Great job I will be back!!
Pick your answer from:
[1]. negative.
[2]. positive.
[2].