Read the following conversation and answer the question. F: Good morning. Can I help you? M: Yes, please. May I borrow a book about English pronunciation? Question: Where are they talking? - At school. - In the library. - On the street.
In the library.

Read the following conversation and answer the question. M: That'll be four pounds fifty for this parcel. Oh dear! W: What's the matter? M: You've put sticky tape all over it. I'm afraid you'll have to take it away and repack it. Question: Where are the speakers? - At home. - At a bank. - At a post office.
At a post office.

Q: Read the following conversation and answer the question. M: Are you going to Helen's birthday party on Friday evening? W: I wouldn't miss it for the world! It's sure to be fun. She's invited a lot of friends. Do you think everyone will be able to get into her house? M: If everyone turned up, it would be very crowded. But a few said that they couldn't go, so I think it should be OK. W: Are you taking anything? M: I've got her a birthday present and I'll take a bottle of wine too. W: That's a good idea. She has bought plenty of food and drinks. It's going to be a noisy party. I hope her neighbours don't mind too much. M: Helen gets on very well with her neighbours. I wouldn't be surprised if they went to the party too. Question: What can we learn about Helen and her neighbours? - They get on very well. - They never visit each other. - They often have dinner together.
A: They get on very well.

Question: Read the following conversation and answer the question. W: Waiter! I'd like to speak to the manager please... immediately if possible. M: Is anything wrong, Madam? W: I'm afraid there is. The service here has been terrible. We had to wait twenty minutes for a glass of mineral water. M: I see. Well I'm sorry to hear that. The trouble is that we're a bit sort of hands at present. Two waitresses are ill. W: All right, but that's no excuse. My husband asked for goose and he was brought chicken instead. It's just unbelievable! And my beans weren't cooked properly. It wasn't a very enjoyable meal at all. M: This is most regrettable. W: Look at this bill. We've been overcharged. We only had one dessert, not two. Can you check the bill again, please? M: I do apologize, Madam. W: I'm afraid I'm not going to pay the service charge, or give a tip, as I don't feel satisfied with it. I'm quite disappointed as a matter of fact. M: I'll pass on your complaints to the manager right away. W: Thank you. Question: What does the man promise to do? - Pay back the woman's money. - Make an apology to the woman. - Inform someone in charge of the matter.
Answer: Inform someone in charge of the matter.

*Question*
Read the following conversation and answer the question. M: We are glad to have Dr. Garfield to talk to us today about dreams. Let me start by asking the first question. Does everyone dream? W: It appears that everyone does. Mostly when people say that they never dream, what they really mean is that they don't remember their dreams or they don't think their dreams are important. The reason behind is that they might have been made fun of with a child when they first reported their dreams or it was so frightening that they just turned off dreaming completely. The other day, someone named Davis came to me and said that he used to be a great dreamer, but suddenly he stopped having dreams. I asked him what it happened. It turned out that his brother died by heart attack and he never expected that such a terrible thing would happen to a young person. Generally, when there was some frightening event and dream about it was too terrible. People prefer not to dream about it. Actually the worst thing you can do is stop dreaming. Because it means that the bad experience would be too painful to even appear in dreams. As long as you dream about it and even the dream is frightening, your mind is working on it. My personal opinion about what dreams do is that they help us deal with our problems. We see certain patterns take place in dreams. When a person is hurt deep inside, when a person is seriously ill or when a person has been really sad, if people turn off their dreams totally, it means they don't love themselves to even think about it. Question: Why do some people turn off their dreams completely? - To sleep better. - To recover from illnesses. - To stay away from their problems.
**Answer**
To stay away from their problems.

Read the following conversation and answer the question. M: Hello, and welcome to our program "Working Abroad". Our guest this evening is a Londoner, who lives and works in Italy. Her name's Susan Hill. Susan, welcome to the program. You live in Florence, how long have you been living there? W: Since 1982. But when I went there in 1982, I planned to stay for only 6 months. M: Why did you change your mind? W: Well, I'm a designer. I design leather goods, mainly shoes, and handbags. Soon after I arrived in Florence, I got a job with one of Italy's top fashion houses, Ferregamo. So, I decided to stay. M: How lucky! Do you still work for Ferregamo? W: No, I've been a freelance designer for quite a long time now. Since 1988, in fact. M: So, does that mean you design for several different companies now? W: Yes, that's right. I've designed many fashion items for a number of Italian companies, and during the last four years, I've also been designing for the British company, Burberry's. M: What have you been designing for them? W: Mostly handbags, and small leather goods. M: Has the fashion industry in Italy changed since 1982? W: Oh, yes. It has become a lot more competitive. Because of quality of products from other countries has improved a lot. But the Italian quality and design is still world-famous. M: And do you ever think of returning to live in England? W: No, not really. Working in Italy is more interesting. I also love the Mediterranean sun and the Italian life style. M: Well, thank you for talking to us, Susan. W: It was a pleasure. Question: What has the woman been doing for a living since 1988? - Designing fashion items for several companies. - Modeling for a world-famous Italian company. - Working as an employee for Ferragamo.
Designing fashion items for several companies.