You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
One example: Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
Solution is here: 2 stars
Explanation: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

Now, solve this: The reality is the food here is pretty good. Solid Flavor. Generous portions. Creative plating and presentation. The problem lies in the service here is not good. Its a common theme in these reviews yet management doesnt seem to make changes.

The Hostess isnt qualified to work at denny's. The server was dry as hell. you have to walk down escalator to use washroom. And they are slow. We went at nite late when it was virtually dead. Id say its safe to say coming heere for a weekend breakfast would be rolling the dice.

The concept here is good, the execution of management isnt. Plus, walking into the Imperial Palace is depressing
Solution:
2 stars