Q: positive

A: First time staying here and I had a great time. The hotel inside and out is beautiful. The rooms are kind of old style and you can tell it's an older hotel, especially when you compare it to the new rooms at Aria. The room was still very nice and we had a beautiful view of the strip and the pools. We went to the buffet there and it was really good, we actually went in at the brunch price and then were there long enough to try some of the dinner selection too. My only complaint, and it's not that bad, was that after the club one night we wanted to get room service and it was an 60-90 minute wait. Me & my friends just decided to forget it and just passed out instead.

Q: negative

A: As I noted, if I returned I would update. Here is that update. Honestly, the only reason I went back was because I was invited for a birthday celebration - so I basically went for the people and not the restaurant. After my initial review, I was asked to email the company. After hesitating a couple weeks I finally sent an email to see what they had to say. To this day I have not received a reply. This visit occurred on an "All You Can Eat Wings" Tuesday. I made the decision to go with the wing special. The wings are so-so and the flavors are boring. To me it just seems overpriced, especially since they don't include fries anymore - but instead allow you to munch on a sad nacho bar which is never restocked. All of the food just seems pricey at QSL in general. Knowing that this location and the Concord location are owned by the same company I expected a lot more out of them. Even though the service and food in Concord is so-so. The previous businesses in that location, for some reason, have just failed to succeed. Hopefully they continue to make it. I don't feel the need to return. You can make your own decisions. This is just an honest from-the-heart review (update) from a paying customer.

Q: negative

A: The main attraction of the night was Velvet Speak Easy. They should just leave the Speak Easy out. Nothing was easy except the girls there. Getting a drink was a 20 minute task. And they only had two bathroom stalls for girls and boys. But while in line, there's at least a photo op with sparkly "Be Fabulous" (The text wasn't only for me, but it sure seemed like they had me in mind.). The crowd was probably one of the worst I had seen in awhile (pretty much equal to last night but that post will come later). Think young bleach-blonds with fake tans who wanted to wear their gaudy, bejeweled, short Prom dresses until they burst the seams, and bros who were subsequently separated from the girls as if they were at a junior high formal. The DJ started playing better music later in the evening, but we belonged to the small minority who were actually dancing. I definitely won't go back to this place.

Q: negative

A:
Wow, the dispatcher picks up the phone sounding annoyed that I called, then immediately puts me on hold. Okay fine, maybe he's working a double, I can forgive the attitude. When he gets back on the phone, I tell him I need a ride to the airport, give him my location in Chandler, and ask for an estimate. His reply: "I don't even know where that is". Wow! I then asked if he would like me to google that for him, and he said "hold on". Thats when I hung up. If I ran a cab company, the last thing I would ever want to hear out of any of my employees mouths would be "I don't know where that is", there are plenty of other words you can use, when you don't know a specific location. The initial attitude, I could forgive, the attitude plus outright stupidity; one single shinny gold star for you my friend.