What happens next in this paragraph?

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Calm yourself or your patient.
Severe pain and panic is often the first response to the injury regardless of the age of the patient. Before any treatment can be done, it is important to calm the patient (even if that is you).
OPTIONS: (A). You may go to the nearest hospital or call emergency services for assistance if you are a non-resident patient. Your counselor can help you calm down and reduce your panic.; (B). Have them tell you in no uncertain terms what's going on or explain what you're doing when they speak up. Bring external objects within range of them so they have visual aids to aid them in his/her recovery.; (C). If he gets emotional or reacts negatively, answer his question promptly and reassure him that you aren't the cause. Remember: healing is what it's about.; (D). An injured child can be very unnerving so it is important you try to stay calm when you investigate the injury. If your child panics, be reassuring and try to give him or her a focal point, like your face or a favorite toy.;
(D).