Problem: What would be an example of an negative review?

Answer: I love the architecture and ambiance. The food is ok, most of the time it looks better than what it tastes. The service is up and down... For the price of the food you would think that they would spent a little more attention to how the customers are treated..

Problem: What would be an example of an negative review?

Answer: First time to this place. Have driven past it hundreds of times and always wondered if it was any good. Well my kids were jonesing for a smoothie and we were right down the street so I figured we would give a local business a shot at our ridiculous smoothie obsession. Upon walking in it was obvious that they were going for the "Central Perk" vibe...it was homey but cool. That's about all I can say in a positive sense. The place was way under staffed and those who were working seemed overwhelmed and disorganized. We place our orders for three regular sized (medium) smoothies which were advertised to be made with nothing but fresh fruit. We were all anticipating a great drink. After waiting about 15 minutes for our drinks (which seemed to be the norm for all customers) we were extremely underwhelmed by what we received. They were definitely not using fresh fruit; it must have been some kind of concentrate as there was no hint of any real fruit in the drink. Second they added a ton of ice to the drink and didn't even blend it well enough to consume through a straw. All three of our drinks were lousy...I didn't finish mine. The people working there seemed very nice but did not deliver a good product in a reasonable amount of time. Three medium smoothies were $20. I may have hit these guys on an off day but will be sticking to Jamba Juice in the future.

Problem: What would be an example of an positive review?

Answer:
My parents and sisters referred me to this dental office because of Dr. Lee. But everyone in the office is great. The girls that run the front desk, the dental hygienists, both dentists...everyone is friendly and helpful. They all seem to work really well together and enjoy what they do, which shows. It also makes the atmosphere and vibe nice and comfortable. How does this office differ from others? Well, I've only been here twice (each for my 6-month check-up/cleaning), but I've had great experiences each time. The last time I was there, I overheard the care and time they took with one particular pediatric patient. They were very patient and took the time to explain everything to help ease her anxiety. While I was getting my teeth cleaned, a family of 5 walked-in for cleanings. Instead of turning them away, the entire office decided to work extra to fit them into the schedule. Despite the curve ball, my hygienist stayed calm and didn't rush my cleaning. Another tip: Dr. Lee is a Premiere Provider for invisalign. Meaning he has so much experience about this alternatives to braces that he can fix my teeth (and I've been told before that I am not a candidate for invisalign. that I'd have to do traditional metal braces, with headgear and breaking stuff to manipulate and make space...).