Problem: The interior is very dated. The check in and check out lines are insanely long. Housekeeping was horrible. When I arrived at the room all the lights were unplugged, I still have no idea why! The walls are paper thin, I could hear every word the room made next to me.... until 5:30 am. The pools are over crowded and too small.
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A: negative

Problem: I love this whole area! I always come here when I'm in Vegas. Very pretty.
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A: positive

Problem: I stay here whenever I am in town. As a matter of fact, I stay at the M.O. when I am in D.C. as well, but the service here is second to none. The best part about their service is that it is delivered genuine enthusiasm and not forced. A hallmark of excellence.
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A: positive

Problem: 2nd time in a row that they have overbooked and now I am waiting for a car. Why bother making reservations when they don't have enough cars! I was supposed to pick up my car at 11:15 am and it is 12:30, and they say it will be ready in another 30 mins. Whoever the operations manager is should seriously consider other career paths, because clearly this is not an area of strengh!
How would this review be described?
OPTIONS:
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A:
negative