Came here while driving cross country with my bf and we chanced it coming here in late August. We booked on Hotels.com, and the room we thought we where getting was definitely not the room we got. We ended up in some sort of basement room facing a brick wall, extremely far away from our car, and having to memorize special routes in order to get back to our car, the soda machine, and well...just about everything. Hotels.com also promised us free wifi, which by the time the folks at Imperial Palace got around to even trying to help us get /clear up the misunderstanding as to why we didn't get it, it was time for us to go, and even then, it didn't work. I know going to Vegas isn't really about your room anyway, and we still had an awesome time, because, well, its Vegas! But there are other places out there around the same price range that aren't so dark and maze like. Special bonus points if you can move quickly to your desired location without tripping over all the empty dirty room service carts left outside everyones room!
What is the sentiment of this review?
negative