After ordering two sandwiches my husband picked them up and came home with a bunch of hot wings. We called and informed them of their mistake and they asked us to bring the wings back when we got the correct food. He had to drive back and return them and asked them to remake the sandwiches, not knowing where our food had gone...........since someone elses wings were in my kitchen. . They offered 20 percent off the next order for the inconvience, how thoughtful! We both worked 12 hours and just wanted to eat and relax and not be harrassed. Once the sandwiches got home again it was clear that the italian sub had been opened and then rewrapped and as stated on the ticket he wanted it hot and it was cold and never had been hot. Very shabby Barro's Pizza. 20% is a slap in the face when you offer coupons for the same amount. Next time???? Some day Maricopa will have competition and restaurants like you will have to step up their game. Shame on you Barro's, shame on you managers at Barro's . A former customer.
Is this review positive or negative?
negative