Choose your answer: is the following review positive or negative?

If you're expecting to be wowed i would suggest going elsewhere.. After asking the hostess how long the wait would be approximately and she estimated 30 minutes.. My partner and I waited in line from 8:59pm on a Sunday night.. with 34 other patrons lined up before us... until 10:04pm... We were standing at the front of the line for 14minutes while 5 other large groups were seated first and then i watched impatiently for another 5 minutes while 2 tables were free but the 3 'hostesses' were too busy doing not a whole lot, to seat us.. When i finally asked how many other groups were in front of us she promptly replied they were waiting for tables to be cleared.. when clearly they weren't. I probably wouldn't have minded if the staff were flat chat and run off their feet but i was disgusted to see 15 empty tables shortly after i was seated with still a ridiculous long line outside..(4 of these tables were ready for patrons but the hostesses were 'busy'). Our server was great although it was a little difficult to hear him with the noise in the restaurant. Food came out in a reasonable amount of time which was surprising and what was also surprising was how bland the Hells Kitchen Burger was. The meat was cooked well, the ingredients were fresh but it lacked the pizzazz and spice that you would expect after reading the description. Onion rings were probably the best i've ever had - crispy, light and full of flavour without being overpowering. Sweet potato fries were good and the fury chicken appetisers were tasty enough. The chicken soba salad was fresh and a good size however a couple of the flavours clashed. A table of 6 left shortly after we were seated and the table was not cleared the entire time we were there, along with a 2 seater table next to us. That would explain why we were waiting for a ridiculous amount of time. 2 managers on duty and neither thought it was in their interest to ensure the tables were cleared or the patrons were seated in a prompt manner. Instead... they were happily giggling and chatting in a corner with a few of the waitstaff. 1 star because our server was competent, 1 star because we didn't have to wait long for our food and the onion rings were great. Apparently the general manager of this place is Darren Heller (our server informed us of this because i didn't want to speak to a clearly incompetent manager on duty) Darren this place clearly needs an overhaul... perhaps Gordon Ramsey would like to review his own named restaurant.. All in all a complete letdown on top of a ridiculously appalling wait time. Would i recommend you to go there? Hells no.

Options are: 1. negative; 2. positive;
1.