Q: Are you in the need for professional furniture service? Is your modular (cubicle) furniture being mis-treated by inexperienced service companies? Recon Office Solutions has put together an outfit of extensively experienced technicians which have been acquired from some of Houston's top leading furniture dealer/installation companies. Recon is driving service to it's full definition. Let Recon Office Solutions visit with you and submit an honest price for the maintenance of your furniture, and keep the wheels of progress in motion. Richard Leal Jr.
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A: Attn. Facilities Managers

Q: Curriculum Review Task Force Report # 11 (December 4, 2001) The draft educational goals were reviewed in a "committee of the whole" discussion at the November faculty meeting. Several good suggestions were made during the nearly one-hour discussion. The current secretary of the task force, Ms. Susan Dagit, took extensive notes of this discussion. In addition, two faculty members provided some written comments after the meeting. The task force is currently working on the revision of the educational goals based on the suggestions made by the faculty. The task force has also been planning for a while the work to be done after the educational goals are finalized. The November 26 meeting was fully devoted to this discussion. The following steps are envisaged at this time: 1. To examine carefully the current academic program on the basis of the educational goals. 2. To keep on the table the curricular initiatives which came out of the Purser-Gans conference and the intensive summer work. 3. To develop a four-year matrix for a well-planned integrated curriculum based on items 1 and 2 above. 4. To continue deliberations on calendar, organizational structure, workload and other issues which have a direct bearing on the curriculum. Full details of these discussions are available in the detailed minutes posted in the public folders. To access them, please go to Public Folders, All Public Folders, Documents, College, Curriculum Review Task Force. Raj Ambrose Chair
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A: Monmouth College CRTF Report #11

Q: While recent events have dramatically impacted Enron's travel volume, Alliance Worldwide (formerly Travel Agency in the Park) wanted to contact you regarding the Enron Travel Program. Since 1984, our company has been a strategic business partner with Enron and has provided a complete scope of services from booking, ticketing, ticket delivery, customer service, reporting, management of ClickTrip, to facilitating preferred vendor arrangements with airlines to benefit Enron. These services have been provided on a management fee basis from Alliance to Enron. As of December 1, 2001 the management fee has been suspended during Enron's period of reorganization. We are continuing to provide the turnkey travel services to Enron and forego the management fee and simply charge a time of ticketing fee per ticket. To provide you with a brief history of our arrangement, Enron and Alliance approached the airlines a couple years ago and negotiated deep upfront discounts for Enron's business travel. These discounts are available only through Alliance and are given at time of ticketing. All commissions were stripped from the price of the discounted ticket and returned to Enron, in exchange for Enron paying Alliance a contracted management fee. This management fee was paid monthly and allocated back to each Enron cost center based on the total number of transactions. This travel program provided Enron over $8.6 million in airline savings on $55 million spent in the year 2000 and over $5.2 million on $33 million spent for the first 3 quarters of 2001. These savings are after the payment of the travel agency management fee. The effect that the reduced travel volume will have on discounts provided by the airlines cannot yet be determined. We have contacted the airline companies and most of Enron's preferred carriers have agreed to extend the contracts through April 2002. You may utilize these discounts through Alliance by calling 713 650-8080 or 1 800 962-0248. In March, Enron and Alliance will begin evaluating Enron's volume and travel patterns, and determine any changes that are to be made to the discounts or fee structure. As mentioned earlier, Alliance is implementing a time of ticketing fee in lieu of a management fee. These fees are reimbursable to Enron employees through normal expense report procedures. Specifically, the new fee structure is based on zero-commission contracts for tickets purchased from Enron's preferred carriers. The fee schedule for all airline tickets for Enron travel is as follows: $30 - Domestic tickets with or without upfront discount $30 - International tickets without upfront discount 25% of Savings, capped at $175 - International tickets with upfront discount $15 - Southwest Airlines and ClickTrip Reservations, Hotel/Car Only Bookings The savings to Enron on a per ticket basis more than covers the nominal fees that are charged. For example, Enron's average ticket prices are $589 domestic and $2207 international (after discounts). Enron's average savings are $144 domestic and $587 international (before fees). The savings are more than three times the per ticket fee!
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A: Travel Services

Q: As per our discussion, the first step was to identify the participants in the retention program. The next step is to build the business case for why these employees are critical and irreplaceable to your business unit. Please provided a brief rational for why these employees were selected. Additionally, if there is a unique situation or circumstance that makes your area more vulnerable, please included in an overall business summary. For example: if your unit has a limited number of people supporting a critical area necessary to maintaining or increasing the value of the estate or the liquidation of assets, include this in your business summary. Demonstrate why it would be difficult to train someone else to perform a similar function. You should also comment on why the employee was recommended for the Milestone Program. As you know this information is time sensitive, so please try and get it to me as soon as possible. I appreciate you taking time out of your busy schedule to meet with me on such short notice. Please call me (5x3662) if you have any questions. Regards,
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A:
Business Rationale for Retention