I was referred here by my mom who loves Dr. Mow and a specific hygienist on his staff. The office staff is great, but I needed a crown and had a temporary. I had just moved across the country with a temporary and thought I had an appointment to get my permanent. WRONG. Instead they just took about 20 different x rays and I had a consultation so I could reschedule to come back for the permanent. This may be standard at dentist's now, but the tech who took all these x rays was incompetent. When I had them transferred to my new dentist (Dr. Margolis-AWESOME!) they could not even make any of them out. So my insurance and I paid to have me exposed unnecessarily to radiation. Dr. Mow did not inspire me with confidence either. When I had problems with another tooth his answers were about as clear as mud. They left me feeling teeth care was not even worth doing because you never know what is going to happen. I want a dentist who is not indecisive and has clear answers to my problems. Thank goodness I found Dr. Margolis. He did not even charge me for taking all the x-rays AGAIN (only this time they could be read).
How would this review be described in terms of sentiment?
negative