Problem: I'm only here...still waiting for a table because I have to use a gift card I received. I've watched 6 tables stay empty for 25 minutes. I understand they take reservations, but their operations flow is slow and the front of the house staff doesn't seem terribly concerned with the starving patrons that have congregated outside. This review probably won't matter because people love Pf changs no matter what. I won't return though.
How would this review be described?
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A: negative

Problem: The WORST dining experience of my life. My salad was like a left over from the '70's. Some wilted lettuce, mushy chunk of avocado, a couple of apple chucks and topped with mushy tomato slices. Bottled salad dressing. Hubby's ravioli had a white sauce that reminded me of a home economics class in high school. Moving along, the acoustics in the space are horrific, so there is a cacophony of noise assaulting you throughout the meal. Top it off with a table of the most ignorant young couples who thought that their children's scccreammmming was the cutest thing since hand to hand combat. A good restaurant knows how to politely and diplomatically tell unruly customers that they are disturbing the other diners. Just because they stick 'organic' in their name does not give a restaurant the right to cook very badly!!! When I told the waitress this was our first visit, she said nothing in the way of introducing the restaurant to us.
How would this review be described?
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A: negative

Problem: Have you ever wondered whether it's worth it to get your phone screen fixed or take a chance on a refurbished phone? Smart Fix makes you wonder NO more. I brought my 2-month old Samsung Galaxy S4 to this business for a shattered screen. Although more expensive, Smart Fix seemed to have good reviews and since my phone was still working great, I wanted to save myself the "hassle" of getting a refurbished phone that may or may not work. I dropped off my phone on a Wednesday and was told I could pick it up Thursday. Cool. When I picked it up it looked great! The screen looked good and although the phone seemed to be a bit less sensitive when I tried to use the touch screen, I was assured it would be fine and to bring it back if there were any problems. This was Thursday. Saturday, I went for a run with my phone in my bag. Nothing else was in the bag, and yes, my phone was secured and in a cover. When I got home, there was a huge crack down the middle of my phone. What the heck? How could that have happened from just sitting in my bag? I brought the phone back to Smart Fix on Tuesday, less than a week after I paid $146 for a new screen. Not only did they not stand by their product, I was given a "lesson" on "physics" and how there was no explanation for how the phone screen cracked -- and therefore it was not their problem. I was told they could fix my phone -- at a discount! Yes, that makes sense -- I am going to give you MORE money when I just flushed over $100 down the toilet, expecting that my screen would not mysteriously combust 48 hours later. Awesome. Shit happens. If they had just been willing to fix it when the screen cost them $4, we would be cool. I am super disappointed and would recommend this place to NO ONE!
How would this review be described?
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A: negative

Problem: Drove in with a radar detector tucked in the door pocket. Was not there after employees finished vacuuming and windows. Manager belligerant and unhelpful. Phoenix police wouldn't even take report because we "couldn't prove anything". This is NOT Happy Harrys. We'll stick to Quick-n-Clean in Cave Creek, where the vehicle is never out of our sight. (And yes, it was stupid to leave the detector in the car. Never again.)
How would this review be described?
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A:
negative