Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A: We went to the Feast buffet for Christmas dinner with some friends. Other than the line the experience was great. The food was fresh and delicious all around. Back to the line though....1.75 hours to get in at around 6-630 PM Christmas night. Our servier said that was the shortest duration she had heard to that point when we were seated around 8 PM. Yikes! I didn't take the line into account since it was Christmas and I've never seen a line like that there in other trips to Red Rock.
Q: negative

A: Do not go to this place. They have lost my trust with my initial visit. Da.R., another reviewer, who said he got , "turned off by the aggressive window chip repair tools who troll the entry ways to the wash," really struck a chord within me. My girlfriend & I went to get our car washed with a basic wash. We get inside the place to wait & were stopped by a 'tool' who advised us we need to have a window chip repaired on the spot & that he has his own company called "24/7 Auto Glass" & that he can fix it for free because the insurance companies pay him to get the repair done. So we sat with him as he "pretended" to call Geico & provide our policy number to the rep. Then he gets some response from the other end of the line that is different than what he expected. So then he hangs up the phone & tells us we have to pay up front! He then says that the rep told him they reimburse us in a few days. Our mistake is that we believed him. Next thing you know is that we tell him not to do the repair, & he says they already did it. WTH. He did the repair without finding out first if it was covered! I was so upset. So I gave him the 45 dollars took the car and left. I called Geico to verify what was said, & they tell me they don't have any claim for us, no one called them about a claim, & our policy doesn't cover windshield cracks! By then we were furious. These guys are running a scam. For all I know there wasn't even a chip in the windshield. So this guy pocketed a free 45 dollars to go feed his freaking kids that are running around the place. Needless to say, Geico reported this business & the bogus 24/7 bullsh!t company that tool has. This is insurance fraud & we got caught up I'm reporting the Arizona Auto Wash to the BBB right after posting this review. They have some kind of deal with this bastard who works for them. I also left feedback at their company website for corporate to see what has happened. If they call me about this, well this won't be the first time a regional corporate guy calls us back about an unfavorable experience we have had in the past about establishments. Let's hope these guys follow through. Never again. Lesson learned. Now it's our duty to spread the word about these con-artists. NOT RECOMMENDED. Grade = F = poor excuse for a business.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: The most unprofessional person I have ever dealt with. My car was booted with a block of wood and a cable lock. When I asked to see a business card or anything that was work related he called the cops. The whole situation was a shady shake down.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: National Home Warranty will put you on hold for 20+ minutes and has never done what they say they will do....complete idiots!!!! Warring DO NOT PURCHASE A HOME WARRANTY FROM THIS COMPANY!!!!!
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Simply put, this place rocks. CleanFreak has a TON of vacuums, a debugging station, and a fast, very efficient car wash. Best of all, for a mere $17 you can have UNLIMITED car washes. If you have windows, you have probably noticed that it is monsoon season, and monsoons hate clean cars as much as terrorists hate freedom. While I cannot explain why we call monsoons 'haboobs' I can tell you CleanFreak is a great place to wash your car. CleanFreak has some perks I have never seen at other self car washes. For starters, the employees are outstanding. Somehow they are smiling and seem happy- even in the hot summer heat. They great you and explain how things work, and you get an armor all towel, to clean your interior. As you pull around and queue up for a wash, you are then given your choice of air freshener! Where else does that happen at this price? I highly recommend checking out the unlimited wash VIP fast pass. There is actually a separate line for people with the fast pass, and how it works is a bar-code sticker is placed on your windshield, and you pull up to the fast pass line, and it scans your pass- and you're in- just like that. This saves time, and waiting in line, which is good stuff. The one thing CleanFreak can do a bit better, is communicating how things are supposed to go. On my second visit, I was getting ready to start through the wash, and I asked an employee for an air freshener. He asked me where my receipt was, and I didn't know what he meant. I asked him what receipt and he told me that if you have a Fastpass, you need to bring the recipt that the machine spits out. I had no idea about that, and explained that to him, and he was cool I think it would save some headaches to either have some more signage, or give people a flyer with an overview of what/how to do things. Otherwise, CleanFreak will take care of you, and for the price of one wash somewhere else, you will have a month of unlimited washes. Bring it on monsoons!
Q: negative

A:
My daughter, Kate, has been a patient of Dr. Anne Garrett of Scottsdale Children's Group since she was born September 11, 2013. As a family, we were insured under Cigna through the company I worked for. After giving birth to Kate, I decided not to return back to work after my maternity leave so I could be a stay-at-home mom. The last day of my work was January 3, 2014. I was under the assumption that I was covered under Cigna through the end of January 2014, as this is what my company had informed me. January 14,2014 was Kate's scheduled 4-month well-check, where she would get her 4-month shots (HIB, DTAP,INADM, Pneumococcal and Rotavirus). When we checked in, I was asked if our insurance was still through Cigna and I told them it was. I received a statement in the mail March 28, 2014 from Scottsdale Children's Group for Kate's 4-month well-check visit in the amount of $778.44 -statement date March 26th. Apparently, when they submitted the claim to Cigna, it was denied as it said my coverage ended 12/31/13. Again, I believed coverage was good through the end of January. I called Scottsdale Children's Group billing department, April 8, 2014 to inquire about this and see if there was anything they could do to help with the expense as this amount was out of our budget. Sylvia in billing told me they could give me a 20% discount, which would take $156.60 off the total cost OR they could set up a payment plan. I told them I would get back to them. On April 10, 2014, I called their office to find out what the no-insurance rate would be for a 4 month well-check visit. Jennifer in scheduling told me the cost was $177 for the visit and $85.32 for all vaccines, totaling $262.32. When you look at the "self-pay" price vs. the insured amount of each vaccine (totaling $640) on the bill, it is astronomically different. So, I called Sylvia back on April 14, 2014 to let her know my findings and told her we would be willing to pay the self-pay rate of $262.32 today as I was not insured and have this settled. She went on to inform me this was not an option as when I came in, they were giving us the insured rate of $778. The $262.32 is the State's rate and if I would have told her I was uninsured at the time of visit, we would have received that rate. Again, I was unaware we were not covered by Cigna at this time. So, basically, they are telling me there are two different rates: 1) State's self-pay rate and 2) Insurance rate - difference $360. This is CRAZY!!! Why even be insured? Sylvia and I were not coming to an agreement as they were not willing to accept the $262.32, which we were willing to pay that day and I was not accepting the $621.84 discounted price they were giving me. That is a $360 difference in price and with only one income this really wasn't feasible for us. She told me my options were to a) pay the $621.84 b) set up a payment plan or c) she could send this to Dr. Garrett to review. I told her I'd like for Dr. Garrett to review and to let her know we would like to pay the $262.32 today to get this resolved. I was waiting for a response from their office and never received one, so I followed up the morning of April 22, 2014 and spoke to Sylvia's manager, Esther. She informed me that Dr. Garrett withdrew us from her practice and sent my statement to collections. I told Esther this was the first I'd heard about this and asked why hadn't someone called me to inform me this is what was going to happen. She said a letter was sent out on April 18, 2014. This is absolutely absurd and bad business practice! I told her it hadn't even been 30-days since the statement date and you are already sending this to collections! I had been waiting for a call back from their office on Dr. Garrett's response and I'm the one that has to follow up. It seems crazy that if you are uninsured, you get better rates by triple the amount than if you are insured. I would not recommend this practice.