What is the sentiment of the following review?
Victim of employee theft. Completely appalled by this hotel. Upon arriving, my reservation was canceled because they had booked the room on the wrong date, informing me and my coworker that the hotel was fully booked and that we "could try again tomorrow". After an hour of explaining that we were with a conference there, we finally got a handicap-accessible room with a king bed that obviously not been used in a while. Then, once returning to the room after dinner, I found that my macbook pro had been stolen. They are completely insensitive, and I've now been passed to three different insurance adjusters before finding a resolution - which is increasingly looking like a denial of liability on their part. I've traveled a lot, and this is BY FAR the worst hotel service and staff I've had the unfortunate opportunity to experience. I would say "0" stars if it was available.
OPTIONS: (1). negative; (2). positive;
(1).