Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: I am planning to visit Seattle, SEA, can you find a flight ticket from PHX?
agent: Sure, what date will you be travelling?
customer: I am willing to travel in these dates: 05/27 and 05/29.
agent: Please, wait a moment let me check the best flight to you.
customer: Ok.
agent: There is a flight in our airline with flight number 1004, and AA airline. Can I proceed it?
customer: If the connection limit is 1, then go ahead with booking.
agent: Yes, it is with 1 connection limit. Your ticket has been booked successfully.
customer: Ok, thank you for aiding me.
agent: Thank you for reaching, have a great service with AA airline. May I know your name?
customer: Thank you. My name is Kimberly Johnson.
agent: Thank you Johnson.
Output:
book