Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Brand new, just out of the box for 2 hrs. Spent 2 hrs on the phone with tech support in India, transferred to supervisor. unable to help with a defective monitor. They would not replace it!!! Spoke again with customer service with the same results. They would not replace the defective monitor (messed up color, everything was pink or purple). Packed up and returned the entire computer - didn't buy another hp product!!
Solution:
Negative Review