Problem: Write a negative yelp review.
A: I went there for the first time this weekend and wasn't very impressed. I got the mango and avocado salad with sunflower seeds and it wasn't terrible, but for a +$10 salad I was expecting something way better. What disappointed me most was the quality of the mangoes (It seemed as though they were either canned or frozen) and there wasn't that much avocado in the salad either. I see that there are good reviews here, so may be I'll come back and give the place a second chance one day, but not in the near future.

Problem: Write a negative yelp review.
A: FOLLOW UP : The Guest Service Management contacted me and they have been very kind, helpful and friendly. They have offered us another try. We will return next year and I will let you know how it goes:) The concierge staff is all a bit snotty, they should be a lot more personable. I don't understand why it is so difficult to help you. They should have jumped on the issue with the Strawberry delivery, taken ownership and called guest services and the front desk for me. They should anticipate my needs rather than me having to pull their teeth out to have my needs met. Dear Mr. Adelson, My husband and I recently stayed at the Palazzo Hotel in Las Vegas with two close friends of ours. We stayed from Friday to Monday and they were in their room, from Saturday to Monday. I have stayed at Venetian a number of times in the past. As well, we have stayed at the Bellagio, the Green Valley Resort and other hotels too, as we come to Las Vegas 1-2 times a year at the very least. I am writing to you because we had a number of negative incidents occur during our stay. As the former Assistant Manager of Visitor Services for the San Francisco Convention and Visitors Bureau, as well as a concierge and front desk agent at five star properties in California including the Sonoma Mission Inn and Spa, I know what to expect from a luxury hotel. I did not receive the service that I expected from the team members at the Palazzo. The following issues came up during our stay. 1. Because our friends were celebrating birthdays while staying with you, we pre-arranged a delivery from Sherries Berries. The chocolate covered strawberries never made it to our friends. Although, they were signed for by an employee of yours, M. RIVERA at approximately 10:15 am on Saturday, December 3. I called your concierge to inquire about this delivery and was told that they don't handle deliveries like this. I was then transferred to the guest services department. They told me that the item had never been delivered. They then sent me back to the front desk and I was told the same thing. 2. We ended up having to have your concierge deliver another gift of balloons and truffles to them. I was disappointed as this was now Sunday and they were leaving on Monday and unable to take the balloons on the plane. The concierge said they would be in their room when they returned from lunch at 1:30. We returned after 2pm and they were not there. I called down and was told that the florist didn't have a key. Apparently, the concierge didn't deliver it him or herself...was this because there was no tip for them too as it was a phone order? I don't know. 3. Speaking of the concierge, I was looking for tickets to the Sunday showing of the new Michael Jackson show at the Mandalay Bay. I had done some research at home so I knew there were still some $50 tickets available. I figured the concierge at a luxury resort could help us. Well, we met the not so friendly concierge on Saturday afternoon. We asked him about tickets to the show, he grunted and took a look. He told us there were TWO prices ....70 something and 100 something. I told him that no, we had seen that there are $50 tickets. Well, he insisted that there were not any of this sort and he couldn't help us. We went to our room; I used my iPhone and purchased 2 x $50 tickets. Seems to me the concierge wanted a commission and there must not have been one on the $50 tickets? 4. Who in the world decided to block the entire entrance to the hotel from the lobby with the Stiletto Race? There was barely any walk space alongside the viewers, the tables were blocked and we had to walk all around to get where we wanted to go. We tried to leave for the KA show at 5:45 But, getting out of the hotel proved to be a pain in the -s. We eventually got to the taxi line and it took us a good half an hour to get through the line. We barely made the show. Why on earth did this get scheduled at such a ridiculous location and why were the guests not warned about how long it would go on and how difficult getting out would be? 5. Sunday: Your front desk agents could have averted all this stress by informing us when we checked in that there were a number of events including the Marathon that would cause travel issues. The entire strip was closed! Why was there no notification in the Palazzo about this? We had tickets to Michael Jackson. We left at 5pm to grab a taxi downstairs. We learned that there were none. It took us two hours. We almost missed it. 6. Last but not least, our room was lovely but there were some details that needed to be addressed; it took 5 minutes to warm up the shower, the vanity mirror bulb was out and the lamp next to my bed did not work either. I had the mirror replaced but, then didn't want to have to call again for the light. These things need to be checked regularly in a hotel of this calib

Problem: Write a positive yelp review.
A:
Starbucks is always great! Can't go wrong.