Problem: What would be an example of an positive review?

Answer: First off-- service was outstanding. Ate at the bar -- bartender was quick with attention, friendly, and had good recommendations. There is a reason why she seemed to have many regulars at coming in and out. Was offered bread immediately upon sitting, but declined-- did hear others in the restaurant raving. Food was good. Had the calamari with linguini in white wine sauce. The calamari was tender and well cooked (grilled) linguini was cooked to perfectly. I likely would have tried the red wine sauce next time-- the white wine sauce was "lacking" something. I'm a "bigger" guy and the serving size was MORE than enough and they didn't skimp on the calamari. Salad was fresh and the right size. Oil and vinegar was seasoned well. Add blue cheese crumbles to the salad, it is worth it. Chianti was good, liquor was strong selection for a smaller bar set up. Food price was below what I would have guessed. Wine was a little pricier -- scotch (Oban) at 14$ a pour is a bit much ($55-60 a bottle) Quiet restaurant...

Problem: What would be an example of an positive review?

Answer: A wonderful combination of smoked meats on fresh made tortillas, nicely creative additions to traditional toppings. Smoke was busy but we were able to get a table after a short wait. Warning to those at one table with the old front porch metal chairs, several people did not sit back or hold the handles when sitting down and ended up on the floor...not good...no injuries. Was not real hungry so skipped the snacks. The Agua Fresca - Raspberry is so refreshing. Who needs a beer with my Taco when you can have the sweet agua fresca? It is BYOB and most do! Tasted the pork taco with a sweet-spicy apricot habanero sauce & caramelized onions topped with cilantro and the Wagyu brisket had a hot flavor due to the sauteed onion, hot peppers & mustard sauce topped with cilantro. The contrast in styles was wonderful. The meat was tender and smoky tasting. The tortilla's were good but did not add much flavor; wondering what it would be like on a corn tortilla. We shared one side of some of the most delicious mac & cheese..yum to the sharp cheese flavor. Some of the other sides sound very appetizing, will have to give them a try next time. Wait staff was very good, helpful, would stop by and check on us and refill water and agua fresca. Remember: Cash only! BYOB!

Problem: What would be an example of an negative review?

Answer:
I wouldn't choose any stars if I had the opportunity to. I recently bought a gift card from this location for $120. When I first called this location, they said there is nothing they can do about it. When I called another location, they said that Massage Envy has the information on file, and can easily pull it up. I called the Rainbow location back and they refused to do it. They are trying to keep my $120 for no apparent reason. Why should they be entitled to my money? They have the giftcard number under my account, so why can't I use it???? No one else can, so what's the difference? I even talked to the manager who #1 wouldn't let me finish my thoughts, and #2 was very rude and hung up on me when I asked for her name. DON'T GO TO THIS LOCATION. GO TO ANOTHER ONE THAT WON'T STEAL YOUR MONEY.