Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: We called because Familia Pizzeria was already closed and my husband and I had some serious late night pizza cravings. We ordered a large with pepperoni and mushroom and I wish I read that they used canned mushrooms so I could have chosen a different topping. The pizza was alright, though I found the crust to be too thick for my liking, and the canned mushrooms looked like escargot, in mushroom form. They were having a special for a large 2 topping for $10. I wouldn't have paid one penny more. I may possibly make a return visit given that they are the last people open once again, but will definitely skip the mushrooms.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Superb customer service! I went in to have spinning cleats put on my shoes. . . the gal (sorry don't know her name) who helped me was so courteous and helpful. I'll take all my cycling needs here.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
I think Royal is my favorite coffee place in Phoenix. I REALLY like the coffee at Lux but it is always so damned crowded and the attitude of a lot of the clientele is so stifling sometimes that I find it difficult to even spend the time to wait in line to get my coffee to go. Royal on the other hand is very quiet and serene (it shares the entrance to Red Door Spa so I guess it kind of has to be serene-who wants to me shoved out of the way by an overzealous scenester while waiting for a coffee before their massage?) Anyway, the decor is open and airy, modern minimalist-it reminds me of a coffee joint you'd hit up in Zurich (or maybe somewhere in Germany). And it's QUIET....you kind of want to whisper or keep your voice down like you're in the library. So I love to come here and relax and enjoy the peaceful atmosphere with a good cup of joe. Their Espresso is nice and smooth so I can always count on a full bodied Americano to get me where I need to be. They also have some yummy treats available too. Love you, Royal!!!!!!