Sentiment analysis: Horrible company. Took my address, name and phone and then didn't send a cab. Called back 20 min later to inquire, and was told that he had forgotten and that I was now number one in queue. Called back 20 min after that and was told they probably couldn't get me a car as they were too busy. Would have been nice to know that 45 minutes ago. Thanks guys. Grade A service.
+++++++++
negative

Sentiment analysis: I am sorry to say people of Mesa you must have pretty low standards if this is the best sushi bar in Mesa. I went there last night and I really did not think it was that great. How can anyone say great service when the servers cannot tell you the different sakes they stock. One of the servers barely spoke any English. Another one went to get my soup bowl and reached across me without asking if it was okay to do so. The Uni was actually pretty good but really was not impressed with the tempura. The Hamachi was served with skin on it which I really do not like. I do not see what is so special about the Miso
+++++++++
negative

Sentiment analysis: I've been here twice and both times had terrible experiences. I went last week with my boyfriend and wasn't impressed. The food was either bland, chewy to the point where I couldn't eat it, soggy, or just plain gross. He got the Baton Rouge burger that came with one lone, sad looking piece of bacon. They brought him the burger before we had even gotten our appetizer, and then picked it up again and delivered it to a different table. We weren't super impressed by that. We agreed that if someone else wanted to go we would go again, but never on our own. A couple days later I was meant to go with three friends. Two of the friends happen to use wheelchairs. I had called days in advance to make reservations, asking them to note that we needed a table that could accommodate two people who use wheelchairs. All this means is we can't use a booth, and they need to take away two chairs. Should be easy. We showed up for our six o'clock reservation and were told the only table available could only accommodate one person in a wheelchair, and they wanted the other to leave their wheelchair. We refused and pointed out that they should have reserved a table that could accommodate our party like we requested, or told me on the phone that they are unable to accommodate. We agreed to wait for an available table. At 6:20 they said another table was available, but there were reservations at seven so we had to be done by then. We left and will never be going back. We went next door to St. Hubert, where they had zero problems seating us.
+++++++++
negative