Sentiment analysis: Wish I could've liked this place. I only tried the Ramon. The pork was completely inedible and the egg was uncooked. The pork belly was the texture of an over cooked pork chop that your drunken friend would've been excited to cook for you. I ate what I could but when the waiter asked how everything was, I had to complain. He argued with me and basically tried to inform me that Ramon is supposed to be like this. Uncooked egg and inedible pork? Don't think so. After he checked with the manager they took off a whopping 40%. Will be my last time coming here. Thanks.
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negative

Sentiment analysis: It's Baskin-Robbins, but this location needs some work. We will not be going back here after the way we were treated last night. Let me start by saying previously we were treated ok. Last night we went in after going to a drive-thru Christmas light display on the west side. Since they closed at 10, we thought we'd cap off our fun night. SHould have looked for a BR closer to the light display. There was this kid working there who had a HUGE attitude. FIRST, he decided that instead of helping me, as I stood there waiting, he looked like he was in a trance as the 2 girls were helping other ppl around the store. Then, he decided to snap out of his trance and go to the back and get another tub of ice cream. When he comes back and finishes that ,he looks at me and tartly asks if I'm ready to order. no, I have questions...AND, my son wants a sample. When is family night? (signs are posted all over for family nite prices, but no info on when it is). Tonight, he says. GREAT! so, we get the sample, I order mine, and I tell him who's all in our party so I can pay for everyone. THEN, I show him my phone, with the check-in discount of $1 off a $4 or more order. He was UNBELIEVABLY RUDE AND ARROGANT, like he owned the place or it was coming out of his pay or something. He said, we don't take coupons on family night. you're ALREADY getting a good price. and on and on. Like he couldn't believe my nerve! I said, well, it doesn't SAY that on the coupon, and so your MANAGER should take the check-in offer off for family night if that's correct. He just stared at me. Let me give you a TIP, little boy, since your training apparently is either non-existent or quite bad: a BETTER customer service reaction would be to say, I'm so sorry about the misinformation. I can give you family night prices or I can charge you the regular price and use the coupon. I can't do both, my manager will kill me (or some such thing to blame it on someone who's not there if you're lying, which to me it seemed like he was, since he was so unprofessional I wouldn't believe him if he told me he was in charge). Another weird thing. They newly labelled their (separate and not on the same wall) doors now as "enter" and "exit". Unclear why you can't go in and out the same door if you're parked on that side. My handicapped mom went back out the In door and ignored them. so, beware going there. It may be an unannounced family night, and you think you're going to use a check-in coupon and you'll get Mr Sass n Attitude w/ his bad customer service skills.
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negative

Sentiment analysis: Terrible, terrible hostel. All the favorable reviews are from corporate employees of hostelling international. The building and rooms are the most dilapidated I've seen. The beds are painfull and the temperature is freezing. Worst of all there is this rip off restaurant run by a scary Jamaican guy, connected to the hostel, that blasts regae all night long! I mean till two am on a Tuesday, sleeping and comfort are impossible here. It's not even worth $2.50 a night.
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negative