Problem: What would be an example of an positive review?

Answer: Five stars!! Why? Because the food is excellent and they serve it till 2 am! It's definitely a dive sports bar but they have the best food around! Always fresh, large portions and great prices! Happy hour specials daily and the service is great too! On one side is the bar with two pool tables and dart board and then the other half is dedicated to several big screen TVs to watch your favorite sporting event with room for large groups. Free daily happy hour buffet of your basics, nachos, wings, veggies. You must stop in and try the special!

Problem: What would be an example of an negative review?

Answer: I would give the customer service in this store a -100 There is always 4-5 sales associates and they are sooooo pretentious and rude. I was the only one in the store, they never said a word to me, in fact the African American associate bumped into me putting clothes away and didn't even say she was sorry, she acted like I was the burden in the store!! Look ladies, I have a LOT of of money, and I'm not spending a dime in your store!!! Pathetic!!!!

Problem: What would be an example of an negative review?

Answer:
I am by far the biggest fan of Hickory Tavern's build your own salad. I literally could eat it every day. At this location, however, simple instruction and ability to listen seem to be their biggest hurdle. I've called in to go orders, on multiple occasions, and they just can't seem to ever get it right. I don't know if it's the "builder" or the person taking the order. The continued mistake has prevented me from calling these guys for the past couple of weeks but tonight I really wanted one of those salads and decided to give it a shot. Friday night, super busy inside, go in, food is ready, get home, and BAM... It's wrong again. The roller coaster of emotion from excitement to disappointment to anger is the reason I'm writing today. $12.95 for a salad (with protein), when built by the customer, should be done correctly 100% of the time!