In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
Q: I ordered 2 for my daughters and the one was fine and the other was completely trashed. It is unable to be packaged and shipped back and I can't take out of the box because the filling is everywhere. I should not be charged for a replacement....see the picture.
A:
negative