Q: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
I've been coming here for two years. The staff has pretty much stayed the same. The last two times I was here were a disaster and I have no intention of going back. The last time I was here The man doing my pedicure left my toe so raw from rubbing that I had a scab on it for several days and I was uncomfortable wearing shoes. It's winter and it's cold so sandals were not a good option. The gel manicure I got was not what I had asked for either. I asked for a gel manicure beige #2 with fading diamond. I was told that I had to choose something else since they were out of beige #2. I said OK, let's do a French manicure with fading diamond. He did a French only. The manager said he didn't charge me extra for the French manicure (which I didn't want) and that he would give me a discount on my next manicure. I called yesterday and made an appointment for 10 AM today. I showed up and only the janitorial staff was there. They don't open until 11 AM. I came back at 11 AM and was told that I was on the schedule for 2 PM. I told them that I wanted a gel manicure beige #2 with fading diamond. I was told they didn't have enough time to do that. I told them I was done and walked out. If it wasn't for these experiences, I would have given them 4 stars. I've recommended Creative Nails in the past, I've brought my mother here and I've been getting a gel manicure and a pedicure here for about two years. This is supposed to be a fun experience to make me feel goo and pampered, not stressed and frustrated. I already lived with a manicure I didn't want and I was being asked to do it again because of their poor planning. This is not reasonable. Lastly, I had my eyebrows done here last time and the lady took 4 phone calls while doing my eyebrows. How do you think they turned out?
A:
NEGATIVE