This will be my final update of this establishment. I went in there again today. This time I just flat out asked them why there aren't any napkins anywhere? Oh, they got my sandwich right - for once. Anyway, the 2 kids behind the counter start shrugging their shoulders then say: We aren't allowed to give you napkins or a bag. But, they are "hiding" behind the counter. ??? What do you mean, you aren't allowed to give customers napkins? Someone actually told you you cannot give a customer a napkin? Well, they're hiding behind the counter, pointing to a huge stack of them - yes - behind the counter. This is starting to get appalling. So, they are intoning that if I want napkins I reach over the counter and grab them myself without asking. Same with a bag, if you want to take your sandwich/sandwiches home or to your work with you in a bag, you will have to grab that bag yourself. That was enough. I asked for a manager. A dude comes from behind the counter, the only one back there that wasn't a teenager and I asked him the same thing. Why no napkins? "Corporate policy". Are you SERIOUS?!!! What kind of blooming restaurant has a corporate policy NOT to give napkins to it's customers?!!! He state the same regurgitated rhetoric: They're hiding behind the counter. Well why bother having them there if no-one is allowed to USE them? Shall I use my shirt sleeve to wipe my mouth? Jimmy Johns is new to this area. It was the 6th time I had been to this one, a new one just built a few months ago. It is also the last time I will EVER go to that place. They don't want to give out napkins and actually have a POLICY NOT to do so? They can go stick it where the sun don't shine.
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negative