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Michelle, =09I forget that you started with the team after I quit working on the TW A= greements; here's a brief update on what our "normal" process was previousl= y. We can change anything if you've found a better process... The Deal Capture Team (Craig & Esther) processes all FTS discount related a= mendments for TW Marketing. The Contract Group processes the new (base) ag= reement and any POI/MDQ/TERM type changes. All FTS service requests still = go to Contracts and, after the Capacity/Credit issues are completed and the= contract printed out, the entire contract folder is forwarded to Deal Capt= ure for additional processing (all firm contracts/amendments get sent to De= al Capture for review). Deal Capture gets with the Marketer to determine i= f a Discount is being offered and then creates the Discount Amendment, Rout= es it for approval (if needed) and Tenders all documents to the Shipper. D= eal Capture is responsible for obtaining all approvals other than Capacity = and Credit. When (if) the Agreement is executed and returned by the Shippe= r, Deal Capture will handoff the original documents back to Contracts for a= ctivation and to complete all additional distribution and processing. Let = me know if you have any concerns or questions. As the first few deals go t= hrough, we'll need your feedback to see if the process needs some adjustmen= ts. Thanks for all your help... Craig
TW FTS Agreements