Given the task definition and input, reply with output. You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

I really wanted to give these ladies 5 stars but I cannot.

PROS:

1. They showed up on time.
2. They were friendly and professional and spoke perfect English.
3. They had all their own supplies. Of course everyone would expect that.
4. They take Saturday appointments.

CONS:

1. I was promised a $5 discount if I booked my appointment online which I did not get but when I complained about it they immediately gave it to me. This should be fixed.

2. Despite putting in my 60$ Yelp Voucher code in when I scheduled my appointment it did not accept it and I was charged the full amount by when I complained about it they credited it back me immediately. This should be fixed.

3. We have been using another cleaning service which sends 2 ladies and they get our home spotlessly clean in 3 hours but we thought we could save money using this $60 Yelp Voucher but here's the problem. The two ladies from Checkmaid took 4 1/2 hours to clean our home which is 1 1/2 hours longer than our regular service thereby canceling out any possible savings. It took them 4 1/2 hours to the exact same thing the other service can do in 3 hours.

4. Our 3 toilets were left with a stain in the bowels. Our other service always gets the stains out but Checkmaid could not. We used a bleach spray cleaning product and cleaned them ourselves.

5. The floor on our shower was not properly cleaned. It was left looking dirty. Our other service always manages to get it clean. We used a bleach spray cleaning product and cleaned them ourselves.

5. Our upstairs TV and cable box were left with a thick coat of dust on them.

6. Out downstairs TV (although the screen and cable box were cleaned) the top of the TV was not wiped and had a thick coat of dust left on it.

7. The ladies commented to me that if I gave them 5 stars the company would give them all the money that I pay. They say that obviously to try and encourage me to give them 5 starts which I would have love to do but could not in good conscious.

I believe this policy of giving them all the money may be the reason they take so long, they are probably trying very hard to get that extra money so the take an extra 1 1/2 hours but this costs the customer money because we have to pay for that extra 1 1/2 hours. On top of that the job that they did was not even as good as what our other service can do in just 3 hours.

8. We have a laundry room. They did not even go in there, the floor was not mopped, the trash can was not emptied, and the tops of the washer and the dryer were not whipped down, just left dirty.
3 stars