Q: Wow! Wonderful customer service. I went in to redeem a groupon for a oil change and tire rotation. The employee's were very professional and even gave me a tour of the waiting area (where the water, bathroom, and coffee was located). There was a car in front of mine, so I was aware that it might be awhile, I was not in a rush. They actually were really fast! I was in and out in no time. They went over what services were done with my car and an employee named Steve went above and beyond. I am quite impressed with this Jiffy Lube, enough to come back for my next oil visits. I felt comfortable the whole time (as a female who knows nothing about cars!) Once I left, I had about 5 different employee's thank me and wished me a great weekend. I felt like a Jiffy Lube queen! OPTIONS:
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A: positive

Q: My last visit to the JLW was sometime in 2011. It was not a good visit and I vowed not to come back. Today, I had to deliver some Girl Talk Prom Project dresses that were collected after the event. I was in need of a formal dress/gown for an upcoming event so I took a look. There were many dresses/gowns to choose from. I had to make two trips to the dressing room where I had taken at least six outfits on each trip. Today, I made out with a nice black gown - $35 (needs slight alterations) and a Vera Wang dress - $67. This was a steel and it is a pretty blue color. I can pass this one on to my daughters. I also purchased a cute dress for one of my oldest daughter at the mere cost of $9 - a real steal! I guess April/May is a great time to shop JLW vs. other times of the year. I will definitely go back and hopefully, will find more great bargains. Oh, and they now have Frequent Shopper cards! OPTIONS:
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A: positive

Q: Complete assholes. Nuff said OPTIONS:
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A: negative

Q: Took my truck to get brake fluid flush and rear brakes adjusted. Drove my truck 4 miles and the rear brakes locked up and started smoking. Took the truck back and they said the mechanic over adjusted the rear brakes. OPTIONS:
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A:
negative