In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: I know why this place is called Cakes N Flakes. They make cakes, and the people that run the place are Flakes.
Ok, I didn't eat here. I just wanted to order a cake. I went in with a picture and a couple questions. The person on duty talked on the phone while I stood there waiting to be helped. She finally set the phone down...with the person still on the other end...to take my phone number and told me someone would call me the next day.
No call, so I went in. They couldn't find my papers and had to call the 1st person to ask where they were. This took about 15 minutes. Finally she found the paperwork, and finally I could get my two questions answered, right? NO!!! The phone rang while she was in mid sentence with me. She took the call and took the phone into the kitchen to talk. I waited around a couple minutes then left. There are other bakeries in town with much better customer service. Very unorganized and unprofessional. A customer that has taken the time to stop in deserves attention before a phone call! With all this chaos, how could I trust that they would have a cake ready when I need it?
A:
NEGATIVE