instruction:
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
question:
My friend and I were looking for a late dinner delivery and decided on Pita Pit as it was already 9:45pm. I called the number twice and it just rang and rang. Third time someone finally picked up and I could barely hear her because their rap music was playing so loud. I ordered a Philly and a Caesar pita, a side of hummus and pita (enough to feed 2 people), and 2 cokes. The ordering itself took 10 minutes because the women couldn't hear me and didn't understand that I wanted Pita with nothing on it to dip into the sides of hummus!

45 minutes later (My friends home is only 1.3 miles away from Pita Pits location) a guy comes with ""our"" order. I close the door and realize I didn't get any drinks, but by then he'd sped off. I call back and explain that not only did we not get drinks, but upon further inspection we got cookies instead of extra pita!

The guy had a thick mexican accent and didn't seem to understand what I was saying. Again there was music playing so loud in the background that I had to yell so he could hear me. He tells me they didn't charge me for the drinks so basically why should I care (at a total of 16.00 for two sandwiches, they obviously charged me for it). I tell him that I'd like the pita and drinks and he then mumbles ""shit"" while trying to find my order. he says there's no drinks on the order (I have a copy of the order that has my drinks and pita scribbled at the botom) but he can see if they can get the driver to come back.

He says he can't and that's when I go crazy. I work as a food delivery service dispatcher, so I know that its almost mandatory to send a driver back if they have forgotten something. I tell him this and he says ""no"". I then tell him when they DO bring my order that I want my money back for the horrible F*cking service. This man then tells me to watch my mouth and to ""not talk shit"" to him. I repeat that I will be getting my money back and if they don't come in a timely fashion that I'll drive down there and make a formal complaint.

20 minutes later: no drinks, no pita. I call back and get a girl again. I explain who talked to me last and she goes ""that little f*cker I know who that was"". I'm again asked if I want them to bring our drinks (YES) and she puts the delivery man on. He explains that no one told him to make his way back down and that he will and it will be THIRTY MINUTES. I tell him we'll just come down cause that's too long to wait. He then tells me it'll be more like 10 and asks if I'm sure I want him to come by with just drinks (..YES).

15 minutes later (midnight on the dot) I get my drinks and pita (1 pita..to share between 2 people) and he looked totally uninterested in apologizing for the 2 HOURS of bull.

The food was good (who knows if they spit in anything because with the way they were acting its quite possible) but that part of the experience was totally trumped by the horrid customer service.
answer:
NEGATIVE

question:
You bring new meaning to Tex Mex cuisine. I loved everything.

I made reservations for our party of 4 and sadly enough we were late from all the traffic and parking fiasco. But along the way, we called and informed them and the host accepted it as calm as can be. So getting there about 30 minutes late for our 8:30 dinner reservation, we had to wait about 5 minutes till our party was complete. Right then and there they led us to our table and offered for drinks on the spot. Hello tequila! Yes, they have a great selection and the margaritas are just golden. Mixed sweet and it's got the kick. Our waiter introduced himself and informed us about the wine list. He even pointed out some of the specific details of the tequila list and explained some of the items on the menu. The bread basket was good, but I was mostly impressed with the customer service and the interior. We skipped the appetizer and decided to go for the entree since we had to catch up with our schedule for the club. I opted for the Grilled Lamb Porterhouse Chops. This is where BF's talent in his signature sauces come in. Simple presentation, just grilled with a side of Tamale and the meat in the center. The flavors come together and heaven came down to earth. It was a balance of meatiness, salt, sweet, spice, and a tang of goodness. It looked like I can finish the plate, but wow was I wrong. That portion was a lot for one person to conquer. Next time I'll try the seafood.

I'll be back Mesa, I'll make sure to leave my hotel an hour before considering the strip traffic and the parking. There are three places to valet park and the best one is all the way in the back closest to the restaurant.
answer:
POSITIVE

question:
Poor service, lack of cleanliness, and unbelievably bad food.. A one star is too high of a rating! No second chance deserved here - no way we will be back.
answer:
NEGATIVE