Input: What would be an example of an positive review?

An example of an positive review: I don't usually eat Italian, or pizza ... or give Italian or pizza places 5 stars. But this place really took me by surprise. WARNING: If you sit outside during mosquito season, prepare to be bitten!! Otherwise, it is probably one of the most ROMANTIC cute outdoor dining spots I've ever seen. Perfect for Phoenix since it's perpetually warm almost all the time during the summer, fall and spring months. We came here because of the phenomenal reviews, and also because everyone said it was better than Biano. I have to say, their daily pasta specials are amazing because the pasta is homemade! I am a sucker for homemade pasta even though I don't like Italian food for the most part ... sooo delicious. The food comes out extremely fast! The pizza here is the thin style wood-fired oven kind, which is great, and their overuse of truffle oil is totally ok with me. I loved the truffle mushroom pizza, and we got ricotta on the Diavlo. Recommended!

Input: What would be an example of an negative review?

An example of an negative review: I ordered my food online with my credit card at about 6:30 PM. At 8PM, I called Bombay Indian Grill, and asked about the status of my food. I was told that the delivery guy should be picking up soon. Around 9PM, I called again. This time I was told I had to call delivery.com. I tried calling, and no one picks up. Around 9:30PM, I get a call from the delivery person. When I go to take my food, he says, "you're supposed to pay with cash." I explained that I already paid via yelp's link for online delivery with my credit card. He said, "it says you are paying with cash." I proceed to stand there for fifteen minutes, while he calls various people to finally get to the number to call to confirm my method of payment. He says, "do you have your credit card?" I respond, "no." He says, "you'll need it because they're going to want to confirm the payment." Mind you, I am in the law building. My stuff is on the other side of the law building. I am not wandering around looking for my credit card, while he calls people to confirm my payment. I just stood there. At one point, I said, just void this I don't want it. Then my hunger snapped me back to my senses. After some time on the phone, he is told I paid with my credit card already. I told him I would not be using their services again, he said "okay." He walked out unaffected. Around 10 PM, I called the number on delivery.com, and heard no apologies. Thanks Bombay Grill, for providing me with the distinct pleasure of paying $23 to have cold mutter paneer and wilted garlic naan delivered to me more than 2.5 hours after I ordered it. The lack of silverware and napkins was a nice touch. Thanks delivery.com, for demonstrating that incompetence and a lack of care is possible at all levels of an organization.

Input: What would be an example of an negative review?

An example of an negative review: When this location first opened, I thought they were great. My last few orders, however, have been sub par, and the order that was delivered last week sealed the deal - I won't be ordering from this place again. Last week's order consisted of fries, a cheesesteak and a pizza. The order was delivered to my home, and when I opened the bag, the fries were literally dripping in grease. So soggy you could squeeze the oil out. Pretty much the worst fries I've ever seen from any caliber restaurant from fast food to high end, and completely inedible. The pizza was so-so, and it looks like they changed something, maybe the cheese? My three year old LOVES pizza and normally devours several slices - he picked at one slice and didn't even finish it. I too am from the East Coast, and have had Philly cheesesteaks. The cheesesteak I was delivered was not worthy of the title. I notice other reviewers who actually dine-in at the restaurant enjoyed their food. Maybe they just need to pay more attention to their delivery orders, or not offer delivery if they can't meet the same quality standards.

Input: What would be an example of an positive review?
An example of an positive review: Came here with the old man last night for dinner after moving heavy stuff..way to work up an appetite! I had passed this place countless times but finally decided that on my very last night in Montreal, I was coming, no questions asked. The place is lovely. Lovely interior..like you're on a Greek island in the Aegean, full with statues, Greek bouzouki music, and Mediterranean feel. There is an upstairs area and the interior is quite roomy. We walked in and I was a little put off with how the woman who greeted us and showed us to our table didn't seem cheery or happy to be there. She kind of just looked at us and gestured towards our table. She did warm up to us as the evening went on though! So about the food, yeah, so...we ordered too much. Fried calamari for two..HUGE portion but very tasty! Also, stuffed grape leaves..melted in your mouth. Loved it. Portions are BIG, watch out! They give you A LOT of grilled bread! Ordered one of their wines, a sweet and pleasant Greek white wine. It is a bit pricey in general but I can tell that this is a family mom and pop business. It is important to support those, especially if they have good food! All in all, a lovely and charming place. Very nice. I wish I had come sooner. If I come back to Montreal, I would try to come back!