I'm writing this review after what started off as a good experience turned incredibly lack luster. I took my friend here last night for her b-day and wanted some grub and good craft beers. It was a busy Saturday night with a wait, so we opted to eat dinner at the bar top. The food was mediocre and the service was rather good, at first. After two beers I was feeling a little bloated and decided to end the night with a cocktail, trouble is our server disappeared. I sat there with a noticeably empty glass for over ten minutes. I located our server in the corner singing and dancing and yucking it up with coworkers and then with one particular male customer (he must tip well). Finally the other bartender came close to us but only made conversation with the male customer next to us; again I was still sitting there, glass completely empty. Finally I decided it was enough and just put my card down to pay, and of course that took another 10 minutes of waiting around. Look, I'm fine with the wait staff having a good time (in fact I encourage it), however this shouldn't come at the expense at the customer's experience. I work in the service industry and expect a good experience; I won't be back here for awhile after last night.
Was this review given positively or negatively?
negative