The people of yelp are giving this hotel more credit than it deserves. Yes, their prices are cheaper than the other hotel/casinos here, it's quite a steal to be honest. For our Vegas trip, we booked a room here... the problem? We booked a King non-smoking room and ended up cancelling it and asking for our money back because apparently they ran out of single king rooms. Really? REALLY?!? It wasn't like we booked it the day before, we actually had this booked in advance and it was plenty of time for them to notify that they had no more available. What was really stupid was that we have to walk across the casino up five floors, open the door to find out ourselves. We went back and they gave us the "our reservation was based on availability only" excuse. W. T. F. Their food there was pretty bad too, I'm sure my boyfriend could cook better food (and he's not very good at cooking too). Good thing it was free cause of the coupons they gave us.
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negative

This is for the Sunset Station location - Don't know what all the hype is about....but the burgers are just OK. This location has really bad customer service! I purposely sat at a table with a power outlet because I has to finish up some work on my laptop. So while waiting for my order, I took out my laptop and plugged it...The manager came by and said I couldn't use their outlet!!! Also, there were two guys sitting next to my table who were waiting for their friends to arrive, and the manager told them they can't sit there unless they order something!! RUDE!! Fatburger, how are you going to pay for overhead if you kick out your customers?!?! TWO THUMBS DOWN!
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negative

Excellent prices, EXCELLENT service. Sales rep named Steve helped me out here, I was able to buy my man couch (dual recliners and cupholders for the win!), a dining room set, coffee table, end tables, lamps, a bedroom set for my guest room, and a couple of more odds and ends. The furniture prices were 1000% reasonable. I definitely feel like I didn't get ripped off. Service was second to none; Steve gave us his cell phone number to call him personally if we had any problems with our order. Highly recommended for anyone furniture shopping in the Vegas area.
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positive

I used to frequent Nakama constantly, but the past few times I went the service was horrendous. The most recent time was the worst I have ever seen. A friend & I decided to sit at the bar & not only was the bartender rude, she acted as if we didn't exist! It took her 15 minutes to even look at us to take our order, then when it was finally ready we watched as she chatted with her friends rather than take it over to us. Nakama isn't THAT great, so when the service is bad.. Theres no point in going, I'll be going to Lil Tokyo next time I get a sushi/hibachi craving!
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negative