Problem: I have been here quite a few times, and everytime I bring someone new! i love authentic Cuban food. I like the wide variety. I'm definitely a fan!
How would this review be described?
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A: positive

Problem: Ordered margherita pizza, second slice in, and crunch! I spit it out and it was a top of a screw .... should have just walked out .. pizza was comped, but blah ruined.
How would this review be described?
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A: negative

Problem: I'm not exactly a coffee slut, but I am a coffee cheat. From an earlier review, you know that I love Grouchy John's. Well, I want to be the girl who can faithfully do long distance, but I'm not. Someitimes, Henderson is just too far and Human Bean is right here and they are delicious and the staff is pleasant and aims to please. You think it is because they know I love another? Nah, probably just nice kids trained well. The coffee is really delicious and they make special orders and now they have coupons, I recently got a coupon in the mail for a free 16 oz. Free is wonderful! Human Bean gives you one of those espresso coffee bean candy things. I put that right in the coffee. You may do what you like with it. Who am I to judge? I'm not even faithful. But, I am consistent. I like flavor. I like good service. I'll pay more for both, but at HB, I don't have to, especially with coupons. Now, unless youi are a little bit of an oddball, like me, you won't get this. Another thing I love about HB is that they have the most unique coffee lids. Not only are they unusual, but also, they help cut down on spilling. Also, always a good thing.
How would this review be described?
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A: positive

Problem: Would give them zero if I could. Employees seem to happy to be miserable and treat customers like they are five year old. Service is non-existent, place looks like a 70's basement with vintage TV and I refuse to use them again. This seems to be the go to location for area car dealers when rentals are needed and i will not do it again. I will ride my bike instead of using them.
How would this review be described?
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A:
negative