Let me start by saying if I could give them negative stars I would. Anytime I come to Vegas I order from papa Johns and I always mess up by giving into my love of pjs and ordering from this location. The first time I waited for about 3 hours and they said it would be 45 min. They were "short staffed". The second time I waited an hour and called to see where my pizza was and they said it was sent out. Waited another hour canceled my order had to pull teeth to get them to refund my credit card. And the guy i spoke to was probably the biggest jerk I have ever spoken to. He actually hung up on me and I called back. I then went out to eat then came home and relaxed only to find my pizza has arrived 4 hours from when I called and 2 hours after I canceled. And today they messed up my whole order but got the Pepsi right and were on time. Haha. Don't order from here. The staff sucks. Call the other location. Usually they will deliver if you explain how terrible this location is.
How would this review be described in terms of sentiment?
Choose your answer from: A. negative B. positive
A.