Problem: What would be an example of an negative review?

Answer: The food was pretty good, the service was not good. The waitstaff continued to reach across in front of our faces to get plates and bowls, and refused to honor a restaurants.com certificate. They said it was not for lunch, and we had to tell them when we first got there that we had it. I showed the manager where there were no lunch exclusions and it did not say we had to show them ahead of time, and the manager became nearly beligerant, yelling and tossing papers around telling me he would show me the contract. I told him that he should honor the certificate and he yelled NO at me. When I told him we would not return, he said FINE. They obviously did the restaurant.com deals to drum up business (it was nearly empty in there) and that is how they treat us? The food was good, we probably would have returned if it was not for the horrible customer service. I can see why it was empty. It has the same entrees as every other chinese food place in town, I will save my money for somewhere a little more friendly and appreciative of my patronage.

Problem: What would be an example of an positive review?

Answer: I have passed this old church hundreds of times but I've never gone inside prior to today. I knew this was the oldest chapel in Montreal, but it was really nice to go in and experience the peaceful, understated serenity of this old, humble church (especially after just visiting Basilica Notre Dame, and experiencing that church's grandeur). I appreciated how there was no charge to go in and check out the interior (we did not opt to go to the museum, for which there is a charge). I wasn't aware that this is called "The Sailors' Church". There are model ships suspended from the church's ceiling. Very interesting. I hear that one can climb a tower and be rewarded with a wonderful view of the city (if one pays the museum cost of admission).

Problem: What would be an example of an negative review?

Answer:
I am sitting in the waiting room right now for my car and just got the bill. When I pulled in they told me about combining my oil change with a car wash for $29.99. I thought that was a good deal. My headlights were fogged over and I was told they can include it for a discount rate and the whole bill would be around $53. I agreed but by the time they call me up to the counter (of course after everything is done) my bill is $95! I explain what I thought I was being charged and got zero response from the manager. He was addressing my issue while walking out the door. I will never. Come back here and urge you not to even try it.