What is the sentiment of the following review?
Food was excellent, service was terrible. I have got to Postinos next door and had the most outstanding service but this place was laughable. First, we had reservations for 6:30 on a Monday and we had to wait with our kids until after 7 to be seated. It is my understanding that it you have a reservation at a restaurant they will plan for your table to be ready at the time you reserved it. Then there was our server, Michael. Well, Michael seemed to me not to have a care in the world. We had two tables and I guess two servers. My daughter sat at the other table but we informed Michael that we would like her dinner on our check he said, that's not my table. Um, okay but we still would like her "kids" meal on our tab. Okay, I'll take care of that he said. We ordered our meal and he/we forgot our son's "kid" meal. I had to wave him down to order it. I said he'll have the quesadilla, Michael asked no other questions. Like what would he like to drink? What side would you like him to have? Nope, just said okay and took off. I had no time to ask for the additional parts of my son's meal. He is 2 and was climbing all over the booth like any other terrible 2 year old. Finally, when I got a second to ask for his chocolate milk I said doesn't he get a side too. Michael said, oh I ordered him the fruit. Um, okay, I hope he likes the "fruit" thanks for giving us a choice. I hope he isn't allergic or have some sort of other problem with "fruit". Why would he take the chance and just lazily order what "he" thought was right for my child. I had to ask twice for the chocolate milk to because Michael forgot. Oh, and guess what? My friends at the other table got the bill for my daughter's meal. Really? After we specifically said, "please put her meal on our tab". Instead of trying to get Michael's attention again, we just told our friend we would pay him later and we left because it was getting super late and our kids were melting down. Michael, you need to learn how to serve people food. It isn't super hard. I did it for 7 years, you just have to care. Maybe go over to Postinos and ask any one of their servers for some training.
OPTIONS: *negative. *positive.
negative