Problem: Write a positive yelp review.
A: Like Serenade's brother from another mother. Located right next to Sushi Koma, this place presents that cute factor you see in Korean dramas. Interior comprises of a vintage feel with ample outlets and seating areas. There's a volkswagon tent towards the back with beanbags inside all over a "grass" area. Ordered their honey toast, Yuzu-ade, Pink Lychee Ade, and an iced latte with soy milk (soy and almond milk substitutions for an additional 0.50 cents). They also have a selection of pastries and macarons. Verdict: quite delicious. Their juices are refreshing and something I'd drive out of my way for during a hot, summer day. Upon ordering, you'll be given a stack of cards with images to pick from. This will be your stamp card to hang on their wall. Out of all the beautiful images of different places, I chose a window. Haha. After 7 stamps, your 8th is free. Open til 3 am for late night studying or coffee dates! You'll hear Korean music or John Mayer types of beats in the background. No outdoor area available.

Problem: Write a negative yelp review.
A: Boyfriend has been a customer here for 3 years & we've brought all our cars here. Had a incident happen here yesterday (7/2/14) around 6:25 PM. We had been taking pictures earlier that day at Mt. Charleston so the car was filthy with bugs, & dust. No other way around it but it had to be cleaned. BRIAN our cashier listed on the receipt, was directing us STRAIGHT. I was there in the passenger seat when we heard a bang inside the car, the rim hit the railing. We came to a stop & put the car window down to ask Brian how bad was it. He said to us, "You're good bro, you didn't even touch it". Which was a LIE to our faces. We finished the wash & they wiped the car down. We drove to Arroyo plaza to see we CLEARLY hit it. Brian wasn't truthful with us. We rushed back before they were closed. We drove back & spoke with Eric. He says, "Come here BRO", & showed us the railing which, has a SHARP edge where the metals meet. THAT'S what caused the damage, NOT us. The car is 3 weeks old, late model 2013 Genesis coupe with 1,000 miles on it. We figured we'd bring it here because we've gotten our cars tinted & liked the customer service. Such a shame you rather lose a long term customer over something simple. I don't understand how you wouldn't care enough about somebody as loyal to keep coming back for 3 YEARS. Not to mention my boyfriend has referred customers their way before. STILL we had faith they would do the right thing & refinish the wheel. NOTHING. How about an APOLOGY from Brain himself? What's going to be done about him LYING to customers about damage? Eventually after Tim the CEO called my boyfriend at work he was told Curtis would get back to him & he was not forgotten. My boyfriend became concerned after 6 PM he had not heard from him, so he called and asked for Curtis, to which he replies to my boyfriend, "I thought TIM & spoke to you about this". Curtis won't return his calls. He gives off the "nice guy" vibe in face to face tells us as we walked out to the car this morning, "there's Nothing I can do about aftermarket wheels". We told him the car was a month old, & they were factory wheels. To which he replies, "Oh $#it they are factory wheels.... I'm sorry I shouldn't of assumed". He seemed like a nice guy when he apologized for the assumption. HERE'S what pissed us off! Curtis was telling both of us this morning (8:30 AM), he had a guy come in with wide wheels & stretched tires. He offered to pay HALF, yet he won't offer us the same.. Shrugged off when this is the first time we've ever complained. We've never caused any problems. Curtis mentioned he's had some irate customers in the past. We're good people, we wanted this resolved.. We like bringing our business to family owned places as much as possible. Curtis seemed nice face to face when he told us he treats his customer complaints as serious as if it was his own mother. Where is that outstandingly nice guy? The copy he sent us of the recording of the video, it was very poor quality & he's was using his camera phone. Showing the two cameras at the entrance of the car wash. I wish I could upload the video on yelp, i will describe it as best I can. You can't see anything as far as hand gestures from Brian, he's a shadowy figure. You see the car pulling in with the wheel straight, then as it's approaching the rail to the entrance, it's turned to the right & stops. As I'm watching this is disbelief, I can hear Curtis say, "Tells him to turn, tells him to turn.. and THAT'S what causes the damage". The way he lied on his copy of the recording made things even worse. I thinking to myself you can completely see what happening despite the phone shaking as he's recording. He even backed it up (as if it wasn't clear enough). Still the same thing, wheel is straight car is pulling in forward motion & very last minute turns right & we stop when we hit the rail. There's no mistaking that. Regardless it happened on their lot due to their employee directing us in. I feel like they should be held at fault for having that sharp side of the rail sticking out! That's failure to maintain the railing. We've tried being reasonable & calm but apparently that doesn't work. We've been respectful & that got us no where. It takes class to try to resolve things appropriately.. I waited to hear back from my boyfriend hoping I wouldn't have to write a negative review.. Which I always try to avoid & give the benefit of the doubt, especially if someone has had a long day. UPDATED: Steer clear of here. The railings here have no rubber to prevent damage & there is a sharp edge we caught with our factory rim. They could care less. They hire liars & thieves. An ex firefighter had his truck detailed here. The guy detailing his truck stole his ipod & ended up getting arrested. Can't make that up. Alamo Hand Car Wash (Russell & Rainbow) inside the Arco Gas station. It's the same price $7.99 for an express wash. Yelp check-ins get 50% too! You're welcome.

Problem: Write a negative yelp review.
A:
I have tried Richardson's on a number of occasions, none of which were busy. Mainly I've gone because it serves dinner until midnight, is close and has been recommended by friends. First off, know that the parking chews. An old school angled strip mall lot that is on much too busy of a corner to approach from the 'wrong' direction. Second, they never seem to know who is supposed to be seating people. Is there a host? Is the bartender staring at you and your guests blankly while taking a phone call supposed to do it? The second time I snagged a menu and plopped myself down. On none of my three visits have I entered the door and received my drink in less than a 15 minute interval. Ok, now for some positives! The dark, candlelit decor is quite relaxing. I also enjoy the copper topped bar and large pillows in the booths to bolster us shorter folk. Maybe this place is just not for everyone. There are some tasty dishes I've come across but their sides are tired, especially the GCP which never sounded good to begin with. No one I've brought with me has been able to spot any values on the menu, including myself so I suppose the large bill at the end isn't doing anything to help my view of this place.