Problem: What would be an example of an negative review?

Answer: Called for an arrangement for pickup, told the person who took my order that I would be able to pick the arrangement up at 5:30pm. She asked if I could get there any earlier, I said I would try my best, but I work until 5pm, so maybe not. She said ok. Comes to be 5pm and I get a call from a guy at the shop asking where I was! The lady who took my order wrote down that I'd be there at 5pm. I explained that I never said that and picked the arrangement up a little before 5:30pm. Arrangement was just OK. I specifically wanted a lot of orange flowers, which they did, but they added strange colors with the orange... and some of the flowers were already a little wilted. Even though the location is convenient, I will probably go elsewhere for a flower order next time.

Problem: What would be an example of an positive review?

Answer: Absolutely wonderful!! Fantastic attentive staff! Beautiful decor, impeccably clean, and romantic. Six warn delicious bread choices in the basket brought to the table. The olive bread was amazing!! Caprese salad with the most incredible buffalo mozzarella started us off. Followed by our main course Salmon with chick pea paste and Grouper with wine and capers. Both expertly prepared and off the chart delicious!! The pasta Bolognese was also a big hit!! Tartufo and Afogato, our dessert choices, were the perfect end to a beautifully presented, absolutely delicious Sunday evening meal! This is our first, but certainly not last time to Montreal, and we will most definitely return to BIS!!!

Problem: What would be an example of an negative review?

Answer:
We always enjoy PF Chang's, but this is one (located in Planet Hollywood - Las Vegas) does not fall in line with the others. Okay service, not so great food. Would not recommend!