Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I heard about Binks from a coworker who had been to Binkley's so I figured I would try it for Mother's Day. Much like another reviewer I hate valet but they were very courteous. Once in the restaurant I how quaint the place was and the decor, several people asked if we had been helped or if we needed anything but that is where the good service stopped. We waited 5 minutes for our table to be prepped, we had a reservation so I'm not sure why it wasn't done already. It then took 10 minutes before some came to our table to give us water, yet another 10-15 minutes before our server came to our table. The drinks took another 15 minutes to get. It was around 5:00pm, there were only about four tables with people so the slow service was inexcusable. Once we ordered the food was delivered in a flash I was lured into the all you can eat pork, salad, bread and potatoes (more on this later), while my wife had the flat iron steak. They has roasted a pig and it sounded like a great special. The food was very good overall, the pork had great flavor and small gristly pieces in it like pork grinds, it made it unique. The steak was phenomenal, cooked to perfection and very tender. Some of the side dishes seem to be over thought and forced. The service is where the experience fell apart, in the 90 minutes we were there the waiter never came back. They never asked if I wanted another drink, how I was doing, refilled the water, nothing. I wanted more of the all you can eat pork special mentioned above but never had the opportunity, the bus boys came and cleared everything but my waiter was nowhere to be seen. After 20 minutes of sitting around with a empty table like I was squatting he finally comes and at that point I was frustrated with the experience and quickly asked for the bill disregarding that I wanted another serving. For the price I expect more from the service industry part of the business. It turned would should have been an excellent dining experience into a less than average, I would gladly go to a place with lower caliber food but better service so I can get more than one drink and actually get more of the food I paid for as part of the advertised special.
Q: negative

A: So many lanes, so few cashiers. Cashiers look stressed. Hold up on one lane so told might want to switch lanes then guess what.... Yeah. Didn't help.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: It's been about five years since I stayed at the Westin, and what I remember -- other than that the words of Annie Dillard were scrolling on the roof all night -- is that when I asked at the front desk for help finding a souvenir, Monica went to a flabbergasting amount of trouble (on her own personal time!) to hook me up. So it's like this. My name is Ben. The name of the Steelers' quarterback (beloved perhaps even more in 2007 than he is today) is also Ben. As a result, there seemed to be a lot of not-quite-trademark-infringement merchandise in the Steel City, and much of it had my name all over it. But I couldn't find a "Ben At Work" sign, try as I might. I asked Monica, who was working at the front desk, if she could help me figure out where to buy one. I figured she'd just tell me if she happened to have a few suggestions. Some people, it seems, just like a challenge. When I saw her that evening, Monica had walked up to the Strip District to canvas all the tchotchkie-mongers and tourist traps. She had come up empty-handed. I was astonished that she had gone to such trouble, but I accepted that there were no Ben At Work signs for sale between the Allegheny and the Monongahela. Some people, it seems, just like a challenge. Undaunted by such silly little things as the complete and total nonexistence of the desired merchandise on store shelves, Monica got creative. She remembered having given a magnetic "Ben At Work" sign to a friend and called that friend up to ask whether she might be able to get it back. The friend said "Oh, that? I gave it to my mom." Some people, it seems, just like a challenge. That's when Monica called up her friend's mom out of the blue and asked if she still had the sign, and whether it had any sentimental value. No, it doesn't, why do you ask? Well, you see, a guest at my hotel asked if I... Next time I saw Monica, she had (after finishing her shift at the most popular convention hotel in the city) driven across town to the house of a friend's mom to retrieve the precious artifact. Here's a photo of her handing it to me. http://j.mp/BenAtWork And when I offered to pay her what she had once paid at the store, she wouldn't take a dime. And when I offered to pay her for the gas she'd burned driving across town, she wouldn't take a dime. I assume, based on the letter I wrote to the hotel's general manager and copied to corporate (back in November 2007), that she has since been promoted far higher than the front desk. But it wouldn't surprise me a bit if I found out that she had declined to be promoted to a position where she couldn't surprise and delight her customers. Some people, it seems, just like a challenge.
Q: positive

A:
I live this place it was so much fun. I ordered the cheesy burger(that's not the actual name) it was soooo good. The only reason I gave this a four star and not five is because my husband didn't care for the brisket he said it was fatty. Yuk! But he also said he would still go back because the atmosphere was that awesome. Good cause that burger I had was the bom.com