Problem: Write a negative yelp review.
A: This is one of THE WORST Wendy's I've ever encountered. And sadly IT'S the one closest to my house. The majority of the employees here (not all, but 8/10 & primarily those that work the night shift) are UNBELIEVABLY INCOMPETENT. I realize it's a fast food job, but to not give one single S**T about your job. UNACCEPTABLE. Inconsistency is a major pet peeve of mine and you never know what you'll get here. My stories of horrible service, don't-give-a-d*** attitudes, and incomplete / incorrect orders could fill 5 pages of this site so I won't torture you with that (you're welcome)! :) Sadly we both crave Wendy's spicy chicken sandwich & find ourselves behind the wheel of the car. Often times we will end up driving nearly four miles to the Northlake location b/c THEY seem to have their stuff together & are reliable. We should not have to drive four miles just to ensure we'll receive decent service & correct orders when there is a location less than ONE mile away. Ugh. If you can, save yourself the frustration, and bypass this location altogether. Choose another option in the area. Heck, choose Jason's Deli. It's just a few feet away & to be honest, you won't spend THAT much more, and it's healthier!

Problem: Write a negative yelp review.
A: The service was rude and when I left my car there for nearly two hours they still couldn't manage to get the oil change done by the time they said they would.

Problem: Write a positive yelp review.
A:
First time here and customer is an A+. Lady was very nice to serve us. It's located inside Internet cafe food court. It's my first time trying soul food and I would love to come back for more for the catfish, it's too die for. Also their sweet tea is real good !!!!