They're super nice until you return something. I've bought a bunch of lush products, and for the first time, I had a return. I had my receipts and original packaging, but the lady who took my return made it as difficult as possible. She was making statements like, "You used these and now you're returning them?" and "It's so weird that you just bought these and you used so much of it." (The bottle was over half full.) It wasn't what she was saying that bothered me, it was how she was saying it and how loud she was saying it. She was implying that I was a dishonest customer using products and returning them, and she made sure everyone in the store knew it as well. I was appalled. This was my FIRST return. I called customer service to file a complaint, and they apologized on behalf of the store. They said they would contact the store and that the store manager would reach out to me. I never got a phone call back from the store, so five business days after the incident, I thought I'd give them a ring and speak with the manager. The manager hemmed and hawed throughout the conversation and said customer service never informed her of what happened and this was the first time she'd ever even heard of the situation. So I described the incident to her, and the manager never even asked who helped me or what the person looked like. Long story short, it was the manager that had taken my return in the first place. Geez, not only was she incredibly rude when I returned something, but now she's lying on the phone saying she had no idea who I was or how I was treated? I wouldn't shop here ever again, and I wouldn't recommend it to anybody either.
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negative

It's an Applebee's...what do you expect? Every Applebee's I've ever been to has sticky tables...must be something in how they are made or cleaned. The shot glass desserts aren't bad, but if you go here, you know what you are getting in to.
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negative

3.5 overall rounded to 4 for being somewhat unique and great service. I was excited to try this place, so much so that I skipped lunch yesterday and spent an extra 20 min on the treadmill to build up maximum hunger before going (not healthy, i know) for my 1st time :) The location is sadly far from me but worth a trip 1x at least. With maximum hunger I ordered the plain jane mini meal, the buffalo soldier and the caprese. The guy asked is that all?...and i just laughed at him and he laughed back at me lol. Plain Jane - Nothing special but solid little burger. If not for the very generous serving of fries i'd feel ripped off by the price of the combo 3/5 Buffalo Soldier - My first bite was like all bun and ranch...yuck. I had to kind of hunt for the ingredients and break it down. The hot sauce and swiss were almost non existent and the chicken was this tiny little piece of flavorless meat. The crispy onions were good and a nice touch. Wouldn't repeat this one or would try it light ranch and more hot sauce? 2/5 Caprese- Saved this for last....A friend of mine says you can really taste food with your eyes, and she's right! It was clear this was going to be the best slider as you could see the fresh eggplant and cheese, tomato bulging outside of the bun. It was like the Buffalo Soldier and the Caprese came from different slider joints. Very tasty and the most balanced of the 3 I tried. 5/5 Fries - Regular fries with the combo were really good and generous portion. 4/5 Overall comments 1. Price..all this food was $11, which seemed steep but I was ridiculously full after so I guess it's highish but not ridiculous. I think people would warm up to the price if the value meals came with 2 sliders and less fries perhaps? The plain jane was pretty tiny and the ala carte price of $2.5 seems LOL 3/5 2. The buns....weren't bad, weren't great....but seemed uninspired and seemed to dominate the sliders with the exception of the Caprese. I felt myself wanting to ditch the bun by the time I got to this one. Maybe they could reduce the size of the buns? 2/5 3. Awesome service. I know they fist bump everyone and say hi and bye enthusiastically to everyone but if that was the norm in this little world wouldn't we all be happier :) The staff seemed genuine and like they enjoyed working there 5/5 Overall the experience left me wanting to try more...i'll be back after another long workout!!!
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positive

I come here a couple times every summer to catch 80's hair metal bands that are past their prime. I always get lawn seats, which are super cheap for most shows, and then me and my friends pregame in the parking lot. It is usually a good time but I attribute that to good company and being able to tease the hell out of my hair. I really don't care for the venue at all. Half the time the screens on the lawn aren't on so you can't really see shit. The e-mails live nation sends out stating what is prohibited in the venue are usually wrong. For one show this year they sent out an email saying no blankets, towels or lawn chairs. Then when we got there everyone had blankets and chairs. Lame. The thing that pisses me off the most about this place though is that they charge $11 for a 24oz beer. A $3 increase from what they were charging last year. It's cool though, I've become a master at sneaking in mini bottles.
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negative