This place was awesome a few years ago but they must have changed hands. They have discontinued some of our favorites. The order before the last, they forgot to include our spring rolls, would not refund the price and would not run them out to us because they were busy. The last order I mentioned that we had the spring rolls coming because of the last order and she tried to send me two....I said NO, we paid for four, I want the four. THEN it took almost 2 hours to get to us!! I called back twice because I had my 4 yr old begging me for dinner. I demanded my money back, they offered a discount on the next purchase. I told them I would NOT be ordering from them again, I want my money back. The guy FINALLY showed up as I was on the phone, the lady had me hand the phone to him and he gave me $5. The food was partially spilled and they forgot the fortune cookies. I will not be ordering from here again, bad service and the food is not worth the price. Maybe their buffet is better but their delivery SUCKS!
Is this review positive or negative?
Options: (1). negative. (2). positive.
Answer:
(1).