Sentiment analysis: One of my favorite frozen yogurt places. Much like Yogurtland, U-swirl offers build it yourself froyo at a price per ounce. While I prefer the froyo from Yogurtland, the toppings at U-swirl are much more diverse and often times better. During this most recent outing, I was able to get Passionfruit Pearls for my ice cream which added a wonderful burst of flavor. Either place is a great choice for a treat!
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positive

Sentiment analysis: I have been going to this cafe for the past 5 years. The other day was the first time I had been there in a year and it was horrible. The waiter delivered our food and never returned to give us refills or ask if we needed anything. The biscuits and sausage gravy were horrible. The biscuits might as well be hockey pucks. I could barely get the fork in the biscuit to cut it in half. And then when it was time to go and my friend wanted to box the rest of his meal up, we had to find a bus boy to bring a box. Unfortunately, all the bus boy did was tell our waiter we needed a box. The waiter carried the to-go box to us and handed it to my friend without ever looking at him and then he walked away. It was the worst service I have ever had and will probably not go back even though I absolutely love the gravy to the biscuits and gravy.
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negative

Sentiment analysis: I was not a frequent dsw customer, but had been a few times with a friend. I desperately needed new black flops and couldn't find any, so went to the dsw. I bought a pair of black slide type sandals that were not what I came for, but had walked up and down the aisles in them several times and they were really cute. Note, I only wear sandals ever. So I wear these news shoes to dinner and they fall off at least five times, including walking through the dirty parking garage and my foot is barefoot on the floor. So within five days of purchasing and wearing the shoes into dinner and back, I go to return the shoes and the lady says I wore them and she can't return them. I told her to mark them damaged and send them to the manufacturer....they do not work. She just said....no, too bad and they are yours. I will not be shopping at dsw in the future because if you can't understand that a product did not function in the manner sold, I will shop where people have the good sense to understand such theories....literally the shoes just fell off the feet and you walked right out of them and had to turn around to retrieve them and then at the dinner table, they kept falling off too. There was no way for them to stay on the foot. I understand stores have people running scams and such, but these were not wedding shoes or something I tried to return 6 months later. I, on purpose, went back within the week, to be sure that they realized I hadn't kept the shoes for an extended amount of time. I am not a fan of specialty stores for this very reason. Their return policies are horrible. Just because you only have a narrow client base doesn't mean that you want to turn away customers with bad service and policies. I liked the shoes, they didn't function!
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negative