TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good.
PROBLEM: The Good: Walker shortbread cookies are my favorite, I love them. I bought the highlanders and each set of cookies came individually wrapped with two cookies each. If this were the end of it, a five star review. The Bad: Unfortunately, Amazon shipped them in a box that was about the same size as the container they came in from the Walkers cookie company. After UPS was through with the shipment, my cookies were reduced to crumbs. I contacted Amazon about this problem without ever receiving a response. Since I bought these "Shipped and Sold by Amazon", I won't be purchasing these cookies from Amazon again.

SOLUTION: 2

PROBLEM: Thought this might be a nice alternative to use with my favorite coffee, but was sadly disappointed. It leaked all over - no matter what we tried and the coffee was weak, machine clogged with most attempts and water wouldn't brew thru. At times the cup even melted a little - leaving a nasty taste in the coffee. Go with the greener alternative and try the ekobrew - much better results and no waste.

SOLUTION: 2

PROBLEM: Though London Fruit and Herb Company's Blueberry Bliss tea is one of the best teas I have ever had I cannot understand why Amazon has not begun shipping it out to customers who ordered this item months ago! It IS now available through other Vendors (i.e. Wendell Tea Company in MA) but not at the Amazon price. If is's available to them it should be available to Amazon or they should take it off their inventory as an offering.<a href="http://www.amazon.com/gp/product/B004A85G52">London Fruit & Herb Company Blueberry Bliss Tea, 20-Count (Pack of 6)</a>

SOLUTION:
5