Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: Hyatt Regency Chicago seemed like a nice place to stay, but we didn't like it very much. The renovations were cheap and poorly done (our bathroom faucet was leaky and the carpet had bumps in it.) The staff was RUDE! I was trying to find a good cab service, and the guy behind the front desk made me wait for 20 minutes while he was finishing a phone call! Couldn't he have at least called someone else to help me? The "Babies Travel Lite" gave us the wrong sized diapers, so we had to go find some anyway, and with the hotel being located in the heart of the city that meant we found some unsavory characters along the way.

[A]: negative

[Q]: I stayed at Sofitel with my husband for a weekend and I will NEVER be staying again! The staff was rude, the room was dirty, and the decor is ugly and garish. AVOID at all costs!

[A]: negative

[Q]: Attended a conference at the Palmer House and it truly surpassed my expectations. I had no idea it would be so large, so nice and with so many amenities. I also didn't realize that it is just around the corner from Milenium Park and the Art Institute. We were met at the door by the friendliest staff. Even with a long line at check-in, the entire process was about 10 minutes. We enjoyed the room with the up-to-date TV, decent size bathroom and comfortable bed. Had a fantastic breakfast buffet as well as a delicious take-out lunch at the main restaurant. Paid $200/night through the conference which seemed quite fair considering downtown Chicago. We have stayed at the Sofital which is much more upscale, but we also paid over $300/night there.

[A]:
positive