I would never go to Purrfect Auto on Ann Rd again. We took our vehicle in and paid $1000 for the front brakes, timing chain cover gasket, front struts, and hubs.They had our car for 2 1/2 days then called us and said it was finished. When we picked it up they told us that we also needed the bushings changed in the front end. And that was another $500. Which we told them forget it. Well we didn't feel the the repairs we paid for had been completed. So we took our car to the dealership and had the mechanics go thru the repairs they said had been done. And they did confirm that not one repair had been done. Also the bushings were fine! I tried to contact the manager who I have been dealing with for almost 5 years taking multiple family members vehicles to for repairs. But she would not return my call or my text. I did get a call back from her husband with a story saying why they didn't do some of the repairs ( after saying it was finished) because of the bushings. So I went in on Monday morning with a witness, just in case and they just had excuse after excuse. I said all I want is my money back. We both know that you did not do any of the work and I don't trust you to do any of it now. They said that they would need to get a hold of their corporate in California.(Which they don't have a corporate office) but I did get all of my money back 2 days later. They gave me a money order for the full amount. But please be careful if you take your car in, you may come home with the same problem.

negative

Joe Beef exceeded our very high expectations. The Double Down was heavenly, the pork shoulder was a religious experience. Most of all, the staff went out of their way to make our day. Everyone from the hostess to the bar tender, and especially Taraleigh (Tara Lee?), our server! They were super knowledgeable, friendly, and accommodating. We could not have asked for a better dining experience. We will be back for sure!

positive

Let me start by saying, I have always been an Outback Steakhouse fan! This is my 4th time coming here and I keep thinking my bad experience was just a one time thing, but it no longer is! And I want so bad for this Outback to do well, because it's close to uptown! I ate at the bar and the bar has a stale beer, dirty smell. Like things have not been cleaned properly. Everyone knows when you walk into a place what that smell is and this Outback had that smell! I had to ask for my spot to be wiped down because there was food and crumbs everywhere! In fact, Ive been sitting here for close to an hour and the bar spot next to me is disgusting. It had potatoes, old food all over the bar and hasn't been cleaned in an hour! Yuck! Each time I have come here, my baked potato is undercooked! Same thing again tonite! Plus the bread isn't even warm enough for the butter to melt on it! Lastly, it is a Wednesday night and this place is empty? Maybe 4-5 tables occupied? I have never, ever been in an Outback that isn't packed, any night of the week! Sad, again because I'm a fan! Nothing worse than eating at the bar and having to hear 4-5 servers hanging around "airing out their dirty laundry" and having to hear all their complaints! This Outback needs a total overhaul! Clean it up and improve the service! Outback was always known for their service! This one I don't feel the warmth! The staff is distant, don't really care and I feel it is "just a job" for them! That is a recipe for a failed restaurant! Sorry, I really want this Outback to do well, but I won't be back until they get much better!

negative

Of all the burger places in the area, this is my favorite. Love all the toppings and the freshness of the burger. I know everyone raves about the fries & I have to agree. What's makes them taste so great is the freshness...their kind of old-fashioned in the way that they are like home made. They are amazing. I do think this place is a little pricey. 30bucks for burgers fries & drinks is a lot for 2 people. But I guess that's how it is these days...at least it tastes great! My only complaint about this location is the customer service. They people aren't overly friendly or welcoming...they have a job to do & they do it. Nothing terrible or overly rude, but I like a smile with my meal.
positive