Problem: I was apprehensive about having to take two different shuttles to get to the rental agency from the airport, but I didn't have to wait for either shuttle and it was a quick ride. However, once I got to the rental agency I waited in line for nearly 45 minutes, and when I finally did get to the agent she aggressively tried to get me to upgrade to a bigger car and it took almost 10 minutes before she finally took no for an answer. At one point she leaned over to my husband and suggested that being pregnant, I might NOT FIT in the economy car, which I found pretty shockingly rude. Once I finally had the car, it was fine and in good condition, and the return process was quick and painless. However, 5 days later I'm still waiting for them to refund the $100 "deposit" to my credit card.
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A: negative

Problem: Total rip off, worst attraction in America. After a decent drive from Vegas, the last 15 miles are on a dirt road that will damage your car. I'm not sure why they couldn't spend the money to pave it? To access the Skywalk requires another 2 hour bus trip in which they drop you off at other "attractions" geared towards getting more money out of you. The actual skywalk is is lame, the glass is scratched. Worst 6 hours of my life.
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A: negative

Problem: Came here on a Saturday night and the place was packed. It was about a half hour wait time, but it was nice because the hostess will have you enter your phone number on an ipad and they text you when there's a table (so you can just shop around Planet Hollywood as you wait.) Very trendy, modern, tech savvy restaurant with lots of people. We sat at a booth and they gave us an ipad to view the menu. We ordered two different burgers one was the Hell's Kitchen Burger, also ordered Truffle Fries, and the Hummus and Pita Bread. I don't like burgers too much, but I had several bites of the Hell's Kitchen Burger. It was pretty good my girl friend seemed to like it. A very gourmet burger. I think the other burger my guy friend ordered was the American Burger and he devoured that pretty quickly. Truffle fries were really good (I still like Umami's truffle fries a little more ..) The truffle sauce was deliciously addicting though. The pita bread was warm and toasted. The plate also came with a side of random vegetables that went well with the hummus. It was a lot of food and very filling. The food in general was a bit too salty for my taste, but otherwise it was filling and satisfying. As for dessert, we didn't get any, but the menu offered a variety of milk shakes. Didn't order any drinks either, but had a FAT TUESDAY beforehand as we walked around Planet Hollywood and that was great (mango and blueberry ftw.) Service was great.
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A: positive

Problem: I am been craving greasy food! I seriously I. Love with this place...why, you ask because the onion rings are amazing, they are perfect!
How would this review be described?
OPTIONS:
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A:
positive