Sentiment analysis: Ok, maybe I'm spoiled with Sushi Mon and Goyemon, but this place was horrible! I would have given it no stars, but they did serve fried soft shell crab a la carte. Wait is ridiculously long, and service sucked. My boyfriend and I both did the AYCE option. I ordered 2 orders of our usual such as uni, sweet shrimp, tuna, salmon, yellowtail, eel, scallop, etc. I paid attention to the menu as it said "each order has 2 pieces." What comes out 20 minutes later? 2 pieces of each fish I ordered, I was expecting 4 pieces. After we ate everything in about 5 mintues, we had to wait another 10 before our waitress came back. She just ignored our empty plates, maybe she was hoping we wouldn't want anything else and we would leave. I asked her about the other half of our order, like were they saving that for a 2nd round or something? And she said, no, each order is one piece, so at this point i'm confused and pull out the menu that says each order has 2 pieces. She said the menu was wrong and we only get 1 piece. So at this point I reorder everything and ask for 2 more orders of soft shell crab. I still only get one. I wonder if she thought I was the only one eating as I was the only one ordering. The only two good items was the fresh yellowtail and the the soft shell crab a la carte. The other sushi items were so so, the scallop was not good, and the shrimp heads were so tough, the exoskeleton wasn't even fried completely so it made for a very tough to chew and cut up your mouth bite. This place seemed so popular with a 30 minute wait on friday night, but maybe it's their regular menu that's good. It doesn't matter, as I won't be back.
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negative

Sentiment analysis: I paid for the premium car wash 15.99$ and they didn't even wipe down the inside of my car! Then when I called bk to point it out the manager(Robert) was very defensive and insisted that I couldn't prove that they didn't wipe down the inside of my car! WHAT, how says that to a customer? Terrible service, didn't get what I paid for....
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negative

Sentiment analysis: Best Cuban food in Las Vegas. Very friendly staff. Authentic traditional Cuban food made to perfection!!
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positive