Aint nothin luxe about the Luxor. From the outside and pics on the website, I thought it looked nice. The lower level where we checked in looked decent too. Once we got to our room though, it was a whole different story. A previous review mentioned that the room would have been cool in 1991. More like 1975. The ugly ass bedspread and curtains looked like they were straight off the set of Sanford & Son, Maude, All in the Family, and The Jeffersons, The bedspread was very cheap and flimsy. The actual bed was hard. The egyptian decor was cheesy. The only nice thing about it was the bathroom. We stayed in east tower and there's a long walk to the room. Our room also smelled like smoke even though it was a non-smoking room. My cousin is allergic to smoke so this was a big problem.When we called to complain about a possible room switch, they told us since they gave us a courtesy early check in, they couldn't switch us. Mmm kay, what does that have to do with a smoky room that we paid for not to smell like smoke? After several calls, they agreed to spray a "special air sanitizer" to get rid of the odor. That took forever. We also had to call several times to get them to bring extra towels/washcloths and pillows. The a/c was horrible. It was up as high as it could go and didn't feel like it was even on. The concierge was rude. Tons of annoying sales people trying to get you to buy timeshares and get $200 off another visit within 1 year. The catch? You have to put down a $100 deposit. Ha! No information was given about how to get around Vegas. We actually went to Excalibur and talked to their concierge there. They gave us info. I definitely wouldn't stay here again. My cousin got a discount rate through her coworker that knows a Luxor employee. No wonder we got the discount. Nobody wants to stay here lol.
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negative