How might one describe the sentiment of this review?
I'm giving this hotel a one-star rating only because I can't rate it any lower. What an absolutely horrendous hotel and experience. I stayed there when taking my daughter out to Vegas to tour UNLV and it was the most reasonably priced room due to a NASCAR event being in town. Let me start with the parking. Whoever designed this structure and approach should be fired. Confusing as hell and talk about not being able to get here from there. at 9:30 at night, Valet was full. Really? So I went to self-parking. It took me 30 minutes to find a spot. When I saw a Security cop on a bike, I asked him the best place to look for a spot and he told me to park in the lot across the street or at Harrah's and take the catwalk across. Really? Park in a hotel I'm not staying at? I Finally found a spot and it took me forever to figure out how to get into the hotel. Once checked in, we went to our room. The carpet was the most disgusting thing I ever saw. Stains, tears and outdated. There was no attention paid to this detail when they were remodeling. I was hoping my room would be better, but I was disappointed again. Same stains and filthy looking carpeting. Shower head looked like it hadn't been cleaned in years and the lack of water pressure proved as much. And at 6:30 in the morning, there was hardly any water. If I had long hair, I wouldn't have been able to get the shampoo out of my hair for a long time. When I checked out the next morning, I asked to speak to a manager. I related my experience to her and all she could say was, "Thank you for bringing it to my attention". No discount on the room (I wasn't looking for it to be comp'ed, but a list something back) or even an incentive to make me want to come back. I then told her to learn what customer service is all about. You want people to come back so make it worth my while. All she did was turn her back and walk away. So, avoid this hotel at all costs. Pay the extra money and stay at a reputable hotel. I will never visit this place again!!...Select from the following. 1. negative; 2. positive; I think the answer is
1.