Q: positive

A: Four and a half stars! While in AZ for work, I got a chance to try this place out. The location is small and in an office park type area, but from my experiences these places usually have the best food. I was NOT disappointed. I was even a fan of the crushed style ice they use in their gigantic drinking cups - less need for refills. I ordered a dinner salad to start and it was definitely fresh! There's not much you can do to mess up a salad, and this place has large portion sizes. But this place is all about the pizza. I had the thin crust with mixed peppers and green olives - yes green olives - a true rarity to find in pizza joints where I'm from. Usually you're stuck with just the black olives. The crust was perfect - not tortilla thin - so it actually held the toppings. They don't skimp on the toppings or cheese and the sauce is absolutely perfect. Apparently they make their own sauce (lightly sweet) and at this particular spot they make it all and send out to the other locations. Service was great. The greeter offered gluten-free menus before we were even seated, the server was patient and helpful and the manager stopped by every table towards the end of everyone's meals. I'd give this 5 stars, but the only thing I learned that stole that 'half' star was that they use frozen peppers. I prefer just green peppers but the stash they use has red/green mixed as they come in a bag. Truthfully it was an insignificant point due to the amazing flavor of their pizza and great service. Highly recommended if you're ever in this area! Since its not too far from the airport, if I'm ever in town for work again, I'm definitely getting back out to Spinatos!

Q: negative

A: The customer service at this location is inadequate. There is a blond girl at the front who was incredibly kind. The reps need some assistance in how to be kind to their customers and what customer service actually is. It's an uncomfortable entitlement issue. If you don't care how they treat you they will get the job done. However if you want an even somewhat pleasant experience go to a different store.

Q: negative

A: I went knowing what I wanted, though they had a very different idea of what a ceasar salad is and had no idea how to make a melon ball. I've still yet to find a ceasar salad as good as paradise bakery, which is sad but I'm glad they do it well and I even told the bartender how to make a melon ball. It wasn't even green, a very bad sign and there was only trace amounts of alcohol to which they charged me $9. The server was nice and it wasn't her fault the silverware was filthy, the food mediocre and the drink basically oj so though I tipped well I would never go back.

Q: negative

A:
***edit.... I did give it three stars. That was until an employee or chef from roosters in Charlotte made a yelp profile "steak r" to email me and call me an idiot for pointing out how shitty the salad was. What a douche. LOL. **** ***they contacted me a second time to call me names for editing my review to reflect their harassment*** This place was just ok. I went there for a business lunch (I live in NYC)... got a cobb salad and the whole thing was deconstructed... like lettuce in one part, cheese, bacon, all like 3 inches away from each other on the plate. This place isn't new american.... they have no business turning a standard lunch salad into what they think is going to be avant-garde masterpiece. Our waitress was very nice, the service was fast and welcoming. But the food is average. ***edit.... I did give it three stars. That was until an employee or chef from roosters in Charlotte made a yelp profile "steak r" to email me and call me an idiot for pointing out how shitty the salad was. What a douche. LOL. ****