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Plug your Clarisonic into another power outlet if the device fails to light up or beep audibly when placed in its charger. Contact Clarisonic directly for a device replacement if the green LED fails to stop blinking after 48 hours of charging. Try charging your Clarisonic for a longer period of time if the device beeps five times but fails to turn on. Remove the brush head and search for signs of debris if you can hear the motor but the brush fails to vibrate.

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This can help rule out problems with the Clarisonic itself if the device fails to charge. In most cases, this problem indicates that the handle is faulty and needs replacing. Clarisonic can be reached at 1-888-525-2747 Monday through Friday from 6 a.m. to 5 p.m. PST. This problem usually indicates that you may need to charge the device longer before use for at least five hours. This can happen if the brush head hasn't been attached properly, or if built-up residue is preventing the brush from vibrating properly.