Detailed Instructions: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Problem:I ordered 2 of these cases and both were cracked when we received them. The outer packaging was fine but the interior plastic wrap on one case had been severely damaged, obviously by being thrown around in transit. Amazon sent out a replacement promptly but it arrived with even worse damage than before, although not nearly as bad as this shipment. Very bummed!
Solution:
Bad review