Problem: Best pho on north end of valley. Did take out combo pho and it was so right! 5star to me. Will return often!
How would this review be described?
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A: positive

Problem: We were not impressed at all. We took the time to sit down with one of their accountants and explained exactly what we needed them to do for our businesses. Spent at least an hour and a half going thru everything and provided them with all the information they needed. They told us they understood and sold us on their services - but clearly they either didn't understand or were incapable of doing anything that didn't fit into their rigid structure. A quarter later we called to follow up and we got a "I'm too busy for you right now" reply. Not cool. Three months after that we realized they weren't doing anything we asked and we tried to find out what happened. Instead of owning up to their mistake - they tossed insults at us and acted like our earlier conversation never happened! When we took our complaint to the owner we got a very robotic apology with no attempt to make things better. Clearly this company doesn't work well with others.
How would this review be described?
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A: negative

Problem: I ordered the spicy salmon roll, tuna roll, and eel roll for sushi and the chicken teriyaki. The actual tuna and salmon seems to be minced up, not a filet. Nothing was in the rolls except the rice and protein. I had assumed there would be some avocado or cucumber of some sort mixed in but nope. Don't get me wrong, it definitely filled the sushi void in my stomach but now I know why this place is less expensive than the others. The chicken teriyaki was bad. Simply bad. It had no flavor and tasted like it was steamed and then sauteed with some sort of dark flavorless sauce. The fried rice was made the same. I mean, come on! Can we get some sort of flavor with my food. I don't care if it's a flavor I wouldn't care for as long as it's a flavor. It's as Sushi Express was afraid of offending people's taste buds so they decided to go with no flavors. Stick with the mall food such as sarku's for chicken teriyaki. Ugh, can't believe I needed to add salt to every bite. Avoid this place if you can help it.
How would this review be described?
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A: negative

Problem: This is a pretty big buffet but it's pretty gross. It's reminds me of the old school Vegas buffets, before they got fancy. It's a big long line of trays which makes jumping to and from items pretty difficult. Expect nasty little kids running all over and fatties trying to jump in front of you for the last piece of fried chicken. The ONLY reason to get this buffet is if it's free.
How would this review be described?
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A:
negative