Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Unfortunately, I like this place. I don't need it but I like this place. I shouldn't have it but I like this place. I can't have it but I like this place. I will probably have a massive coronary because of it but I like this place. This will kill me, but I like this place. So then why not five stars? Because I grew up on Dunkin Donuts. It's been a looong time since I've had one so don't know what DDs are like today. But DDs used to have a double portion of filling inside their donuts. With the first bite you got a good mouthful of filling and with the next you got the same. with Bosa you get only one good bite, the next will be the leftover. But the taste is still very, very good. I think I will go back to - this place!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: They remodeled the place a few years ago - it still sucks. It's usually impossible to find parking. The bathrooms remind me of the "worst toilet in Scotland" from Trainspotting. The people that frequent this place are trying so hard to be different that they just end up being the same. This place sprang from a need to have a place in Scottsdale where people could dance and not have to hang around Scottsdale douchebags and snobs and plastics... ironically, this place has become full of a new breed of snobs and douchebags. There's no official dress code, but there is a dress code - you have to look like a fashion disaster or alterna-hipster with your "unique" uniform. It's nearly impossible to get a drink unless you know someone or look like you know someone or perhaps have fucked someone who works there. It's the kind of place that belongs in Phoenix - it's conveniently located in Scottsdale though. I have friends who love this place, but I just think it's a shit-hole. I'm sure if I was still in College, I'd like it. I'm just too old for this kind of thing - not quite 'cool' enough. What's funny is that a year or so ago, it was more of a punky place.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
My friends and I visited this Fridays location around five thirty on 12/30/2012. This was perhaps one of the single most wretched dining experiences I have ever had. I had been initially impressed by the renovation of the building, it looked quite nice inside. However, it soon became clear that the staff was very very poorly trained. The waitress, though terribly sweet seemed lost in the menu. It took ages for the first wave of food to arrive at the table, and the kitchen sent out one entree ten minutes before the rest. Forcing one friend to either eat cold food, or eat before the rest of us. When the bulk of the food did finally arrive, it turned out that the kitchen had forgotten to prepare two of the entrees. The traumatized seeming waitress apologized and scurried off to try and get the kitchen to prepare the rest of the food. Flash forward twenty minutes later, and she brings *one* more entree to my friend and says "OK! Have a nice meal" It was at this point that we all realized that she has no idea that I had also still not received my meal. She acted surprised, and then tried to act as if I hadn't actually ordered anything. Then when she reviewed her ticket she came to the realization that she had simply forgotten mine altogether. At this point, everyone else was finished with their food, and I was starving and exceedingly cranky. She went back to the kitchen (Which is exposed to the dining area so everything they are doing at the food window can be seen. Especially when they are dramatically talking about a table that they are unhappy with) and waved her arms about angrily to the female manager in the pink sweater. About ten minute later the waitress finally produced my tepid food, slapped hastily onto a plate. Starving, I didn't bother to point out that they had not included one of my sides, but did ask to speak to the manager. This manager was in no way shape or form prepared to handle an upset customer. She arrived at the table combative and rude. The way to handle a customer who is rightfully upset with their treatment is not to then embarrass them for complaining and still not comp their meal or even bother to offer any sort of *genuine* apology. Pink sweater manager on duty. Please report to corporate for proper training on how to both run your restaurant, and deal with the unhappy patrons you have tortured. I paid for my meal, and tipped the waitress twenty percent, as it was not her fault that the manager had not correctly trained her. However, I would suggest avoiding this location at all cost until it receives further training intervention on the management level from corporate. Had the manager been polite, and handled the situation properly, this review would have been unnecessary.