Problem: An employee from our division in Mexico was in Pittsburgh training and I was tasked with giving him a tour of the city. He told me he hadn't had authentic Mexican food since coming to America and really wanted some. I remembered wanting to try Casa Reyna. Antonio was impressed and thanked me for taking him somewhere that reminded him of home. That right there folks deserves 4 stars in my book. The beef tongue tacos and service were good as well. The chips were just decent and the seating was really cramped. If you want authentic Mexican take a trip to the Strip. Oh yes. Rhyme time.
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A: positive

Problem: REVISED 7/24: I would like to re-state my love for burger bar, but do have one revision. I revisited my favorite burger spot with two kids and they were disappointed in the kids menu. The kids menu stated it was for 12 & younger, but when my two nieces 10 & 11 asked "Is this it?" They both decided to order & split something off the regular menu. Burger Bar did redeem themselves by splitting the burger and fries for us and as always service was great, but just a heads up if you take kiddos.
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A: positive

Problem: Ok so here is the deal. In Arizona, the summer time is off-peak time, so my husband and I and my kids take advantage of the screaming deal at nice resorts near our house. It's a fun tradition that we have been doing for years. So we have stayed at many Scottsdale resorts. First impressions when you pull up... Looks like a seedy motel/extended stay place with ugly stucco and bad signage. The lobby is small, well decorated but with impractical materials, so the white cabinets behind the three podiums are chipping and dirty. The base of the white stone walls is dingy and the podiums themselves have cracking leather and worn out wood. The staff was friendly but looked like they belonged in a pay-as-you-go mobile store, smelling of too much cologne and cigarrettes. Speaking of which, this place ATTRACTS SMOKERS. If you don't like to be around people who are baking in the sun, beet red, sipping a beer and chain smoking, this isn't your type of place. Literally every person at the pool lit up more than once. Also to be clear, this is a MOTEL. An updated one, but still a motel. The pictures are incredibly deceiving. I don't mind motels sometimes when that's what I am expecting. But they tout themselves as a hotel/resort and IT IS NEITHER. I read the reviews before I came and I saw people talking about how other guests were hanging their clothes on the balconies and I thought that could have been a one time thing... NOPE! The balconies had several articles of clothing, beer cans, etc on them. The rooms are updated but they still smell slightly of a seedy inner city motel, residues of dirty people, smokers, and age. If you like this type of element, partying with cheap beer and bad food and random tattooed people, you will like the 3 Palms. Otherwise... DON'T DO IT! If you use Priceline or something you will be locked in! And you will regret it like I did. We actually paid for two nights and only stayed one... That's how bad it was for us.
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A: negative

Problem: How on gods green earth does this place have 5 stars? I had the worse experience today and would never, ever recommend this place to anyone. 1. They had extreme police videos on Spike tv on full blast the whole time. I always bring my kindle to nail salons to read while I get my pedicure and could not concentrate at all because the volume was so loud. The women who was doing my mani and gel pedi was way more concerned with the tv than my nails, to the point that she cut me while trimming my cuticles. I had to tell her that I was bleeding before she even noticed, she had literally just been watching the tv for about 30 seconds WHILE USING A SHARP OBJECT ON ME!!! I dont know about any of you, but when I go to a nail salon I want to relax a little bit, not listen to sirens, gun shots or a narrator talk about how long people will be in prison for trying to kill their husband... maybe I am crazy though? 2. The gel manicure itself was horrible, 4 of my fingers have polish along the back of my nail bed and my pinky does not have any polish along one side. I tried telling the women while was doing the mani, but she just kept shaking her head and say it was fine, I am pretty sure she did not understand me. 3. After she was done, I politely said "I am very unhappy, this is not the type of manicure I am used to." She said, that she thought that they looked great and acted as though I was crazy. All the workers at this point started talking and the owner came over. She was young, and clearly lacked experience in customer service. She did not offer to fix them and said I had to pay. I gave her my credit card and told her I would never be back. HORRIBLE!!!!!
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A:
negative