In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Q: This laser engraver is hard to use, the software that it comes with is very slow and hard to use. It is quite confusing, and the website for the guide keeps going to other languages. The result, as in my picture, looks horrible and uneven. It is nothing more than a toy that shows you how laser engraving works. No going to do much in real life. Plus the whole thing looks to be a prototype and not an actual product. I will be returning it.

A: Hard to use, little support or guide, and poor result.
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Q: The bag came ripped up, tattered and the hat was creased. Hanging threads, it was a mess. I sent this item back with their tracking number almost a month ago and have NOT received a refund. Truly disappointing.

A: Sent a used, tattered pos and I still can't get my money back.
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Q: I am disappointed! The shirt does not look like the one I ordered!

A:
I am disappointed! The shirt does not look like the one ...
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