Problem: What would be an example of an positive review?

Answer: Best burger I've ever had. I didn't even put sauce on it because of how good all of it was! Wasn't greasy, fresh produce, and excellent pesto. I think it was called the Fontina Burger. I also love the outdoor eating environment and their hanging lights. Next time we are definitely trying some of their milkshakes.

Problem: What would be an example of an negative review?

Answer: I feel that in a world of negativity the positive review caries the most weight. That said, I rarely take the time to write a negative review but in this instance it was well deserved. I am a Chipotle enthusiast, and can pride myself on my understanding of Chipotle's attention to quality and overall consistency and this particular location fell short. Despite many reviews eluding to this, I failed to drive the extra 3 miles to a location with better reviews. Lesson learned. My tomato (Mild) salsa was more of a mush, Carnitas were dry and overly salted, and portion size was sparse. My bowl was literally half empty, and I got the stink eye when I asked for "a little more rice". I was also charged for double meat when the portion wasn't even that of a normal bowl at any other location! I was very disappointed. To top it off they had no lemons or smoked Tabasco, and were unapologetic when I asked about it. I'm not sure if this is a result of poor management, lack of training, or tight margins at this location, but my meal as a whole was very underwhelming, and that has meaning coming from someone who drives an hour each way just to pick up Chipotle.

Problem: What would be an example of an positive review?

Answer:
My new husband and I (Married last Saturday!!) went to Las Vegas for our 4 day long Honeymoon. We both just took new positions within our companies and knew a month long trip wasn't realistic at this time so we decided on a few days of fun in Las Vegas. We were greeted shortly after walking into the Cosmopolitan by Michael who was WONDERFUL! He was so kind and friendly and made us feel awesome. We ended up upgrading from a great room to a spectacular room! Our room was on the 65th floor and was facing the Bellagio and Planet Hollywood. It had a HUGE balcony and was exquisite in every way!! My husband and I could not have had a better experience. The following day Michael called our room around noon to make sure we were happy and ask if the newlyweds needed anything else. We couldn't believe the professionalism and courtesy that was shown to us.. We have only amazing and wonderful things to say about the Cosmopolitan and this is the only hotel we will stay in from now on when we visit Vegas. Even at checkout we got stellar service which was quick and wonderful.Thank you! Thank you! Thank you to the staff of the Cosmo :) We will be back!!