In this task, you are given a dialogue from a conversation between an agent and a customer. Your task is to determine the speaker of the dialogue. Answer with "agent" or "customer".
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Question: When I have checked with your details, there are no flights moving to your region because all the flights are busy in your route due to heavy crowd.

Answer: agent

Question: Owing to emergency, I need to cancel my recent reservation. Please help me with that.

Answer: customer

Question: Spirit airlines is providing connecting flight for you with the fare of 100 in economy class. shall I proceed with the booking?

Answer:
agent