Is the following review positive or negative?

Hmm... wasn't so impressed with Francis and Sons wash service last Tue. I got the deluxe wash and carpet shampoo for a pretty good price ($50) but when I got my car back, the wheels still have dirt in almost all of the corners on the rim. To be sure it wasn't just stubborn dirt, I got down and wiped it with my finger... it came off easily. Then, one of the inside panels in front, which were supposed to be all wiped down, still had visible goo all over it from my nephews chocolatey hands. The outside looked shiny and fresh and car smelled good for days but, I think if I go again, I'll only opt for their base price services. For $50, I expected more... Might see ya there.
negative