Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: I recently stayed at the Hard Rock Hotel in Chicago while in town for business, and enjoyed my stay very much. I stayed in a room with a king bed, which was very comfortable. The room had all the things I needed for my stay, which was nice. The only thing is I think there was a party on my floor, but they quieted down quickly enough. My room even had an internet connection! I also had dinner one night at the China Grill, and it was an amazing meal! Overall, I had a great stay, and will return next time I am in Chicago.

A: positive
****
Q: I had an awful experience here. The staff were rude and unhelpful. It took forever to check in and when I did, they took a while to even find my reservation. When I got to the room, it was marginally clean and when I complained, they said they were full and could not do anything for me. I would never go back. They are obviously not worried about customer service.

A: negative
****
Q: Excellent location, feels like a boutique hotel. Right next to Neiman Marcus (V.expensive dept store) and 2 mins walk to John Hancock tower. As most American ,medium to high end, hotels service was excellent from the bellhop to reception. Upgrade to a suite if you are staying longer than a couple of days as walking around the windy city can be tiring and a suite feels like a small apartment. The pub in the basement is good for a sandwich and a Beer. They will be refurbing so take adavantage of lower rates now as I feel they will be going for very high end clients after the remodelling

A:
positive
****