Q: positive

A: Just the name 'Golds Gym' has always intimidated me. I had the impression that the place was full of juice head muscle men and that there would be no actual, normal looking people working out. Not that musclemen are bad, I just didnt want to be the only gangly armed wimp in the joint. A friend from San Antonio absolutely raves about her Golds Gym, and the classes that she takes there. She is addicted. I almost rolled my eyes at her for loving such a sweaty smelling scary place. Until she had me come with her to a Body Combat class at my local Golds. I was hooked. The one hour I spent burning 9 million calories sent my body into overdrive and I LIKED feeling the burn. Another friend of mine and I signed up that very day. My friend has gone back to San Antonio sadly, and it took awhile for other friend and I to get on track and actually step foot in the scary place without our tough Texas girl. But, we have, and now we understand the addiction. We finally had our orientation session, where we were educated on nutrition, and focused on short and long term goals. I like having goals. Their daycare is nicely lit, clean, and the front desk and daycare staff is always friendly. Oh, and there are normal looking people like me EVERYWHERE. The cardio cinema is a BLAST, though sometimes I'm glad it's super dark in there when I have a random outburst of laughter when watching the movie. Everyone else in their zones. The womens area has great equipment and I love watching women do their squats while watching a water birth on one TV, and watching the First Lady on Dr OZ on the other TV. Girl Power!

Q: negative

A: This place is just around the corner from where I recently moved, and this was my first (and last) visit to this Jiffy Lube location. From this experience, I imagine it will be a long time before I try any Jiffy Lube again, if ever. Please keep in mind that I have managed an auto repair shop, and worked at a Jiffy Lube to put myself through college, so I am not unfamiliar with how a good shop should be run. I went there today, because of it's location, and because I understood how convenient a well run Jiffy Lube can make my life - in and out in a jiffy, right? Today, I waited idling in my car for 8 minutes before I was even acknowledged, after which I was finally directed to a lane to pull up to. Once inside the waiting room, which is small, dingy, and uninviting, I waited patiently. For the next 50 minutes I waited to get a simple oil change - and they did not even vacuum the inside of the car, telling me that it was because their vacuum was broken, and the windshield wasn't even cleaned well. It was as though this place was run and staffed by high schoolers, who were more interested in playing grab-ass, than in serving their customers. I watched as the manager of the shop was casually talking and dancing in the bay area, which only added to their less than professional image, and displayed no sense of urgency at all. In the end, I was checked out by one of the workers, and I asked him why it took 50 minutes to get an oil change when there were only two vehicles in line ahead of me (one in each bay), and his response was, and I quote, "We had other things to do." In that instant, I decided that I would never go back. I told the young man that I would not be coming back, and his response was an aggressive, "OK!" So here is my take on it all - they don't care about you, or the business you bring them; therefore, don't give it to them. I value customer service highly, as a provider and as a consumer, and this place failed miserably. I know I won't give them another dollar from my wallet, or another minute of my time. I called the corporate office and let them know about my poor experience, but, honestly, if they are willing to tolerate that environment in the first place, then I have very little hope of anything being done to change the situation. My advice is to just go some place else and save yourself the headache.

Q: positive

A: If you want some fast chicken, skip the kFC, el pollo loco, church's and head over here.

Q: negative

A:
Sadly my experience is the same as others. We had 6 this trip, so we had to get a mini van. We usually rent from Hertz, but $1400? No way! Not when I can get it pre paid from Payless for $450! After standing in line for an hour, the agent talked our ears off despite a lengthening line behind us. In 30 minutes she added $500 of extra charges. The only saving grace was the Chrysler Town and Country we rented was extremely nice. We still came out ahead of Hertz, but it was a very frustrating start to our vacation.