Q: positive

A: The biggest Forever21 you'll probably find on the planet. Which, FYI, can also make it a bit overwhelming. My gfs wanted to go shop here because they told me that it was the biggest F21 they've been to. I walk in through the front and realize I can barely see the back wall of the store. Yep, the entire location is about the size of a department store. The first floor is mainly clothing and accessories, and the second level also contains the childrens and mens section. What i was really impressed with about this store is not the size and selection, but how ORGANIZED it was. I feel that shopping at a F21 can be annoying and time consuming because you literally have to search each rack to find items because everything is scattered around the store with no sense or order. However, here, that is definitely NOT the case. Similar style items are all grouped together, and you can easily find various sizes of whatever you are looking for. The neatness and cleanliness of the overall store was definitely a big big plus for me. I'm definitely impressed that they are able to organize a store of that size better than the smaller stores located back in LA. I think I was able to browse through the store in the same amount of time it would have taken me at a smaller, more disorganized store. That's pretty impressive! There are several fitting rooms scattered throughout the store on each level, so you won't have to wait too long to actually get a room.

Q: negative

A: I've been wanting to try this place for a month now. I saw a lot of great reviews in both facebook and yelp. I looked over the menu about 5 times. We finally went to eat there tonight since we got a sitter. The place looked amazing. The hostess takes you passed the butcher area up the stairs to the restaurant. When we got there she sat us in the corner which I thought was nice since I was on a date with my wife. We were greeted right away by someone offering us our choice of sparkling or still water. After that it went down hill. The server took about 15 minutes to come over to even talk to us. Then he gave me a hard time when I asked about the menu. He said he was going to get us bread and would be right back. He didn't show up until after our small plate of garlic shrimp showed up...which by the way is not what it sounds like. It's shrimp chunks and a crouton. Then he disappeared for another 20 minutes until they were serving the steaks. When dropping the entree off he asked if we would like anything else. I asked for the drink menu... He forgot the menu. Then he didn't show up until we were almost done with our food and I asked again. He leaves right away and comes back. I ordered a beer and it didn't come until we were done. Then we realized he never brought the Mac and cheese we ordered that we saw such great reviews about. He did at least apologize and told is he failed us. The only saving grace was how perfectly cooked the steak was. Also the mushroom stuffed with bacon and garlic chips were good. The chimichurri was straight up oil... But the horseradish sauce was delicious. I wish this experience would of been better, the location and potential for this place is great. I honestly would give this a worse review based on the service if I didn't like the steak so much.

Q: negative

A: They have fine stuff, but horrendously rude staff. I cringe thinking that I've given them business in the past. I was there over the weekend and was pretty shocked that they didn't knock to see whether a dressing room was in use. Instead, they shadily peered in through the curtain. wtf. While I was there, the staff caused a huge scene in the dressing room, scolding and berating a customer for trying on clothes in an open dressing room that apparently had been reserved for someone else. Every customer in the room was embarrassed for her. I know this, because we all talked about it and tried to console the customer when the staff member left the dressing area. If your customers all agree that you behaved terribly and talk about in your store, you are doing something wrong. They're rude and unprofessional. They also don't accept returns or exchanges. I get that, but it sucks when you accidentally buy one pair of pants when you meant to purchase another. When I called to plead with them to help fix the problem, I was told, after much begging, I could consign the pants back for less than 40% of what I bought them for.... If I was willing to wait for an appointment 2 months away. This cannot be the first time this had happened and that's some crappy resolution for ya. Ughhh

Q: positive

A:
The 5 stars is for the service & loaf bread I purchased only. Unfortunately, the sandwich (Turk N' Berry) was just barely ok, skimpy and flat and something I could have put it together in a rush at home. Definitely NOT worth $6.95 at all. I would say SEVERELY overpriced sandwiches for the quality. I honestly didn't know this was a chain, and expected a lot more out of the food here. The girl at the counter and the young man making sandwiches were very friendly and helpful and their attitude was great. I love to come across service people who are doing customer service right, and they really do. They saved this place from being one star. Very pleasant experience. It's a little out of the way, so probably won't be back. Unfortunately not worth the trek.