Food was great, with chef specials and healthy menu choices. Tasted great. Beverage service was great with continuous refills. A few hiccups on order when food was delivered. Unfortunately the menu was confusing in that in the meat section, which states "fresh vegetables" included, had a "signature" meal for which "fresh vegetables" meant sauteed mushrooms and onions, umm what is "fresh" about that and why does this one menu item in the middle differ? When the manager named Scott come to table he explained they were fresh when sauteed. He ageed to bring brocolli, but immediately issued the statement "this time only." Sadly with that attitude and comment there won't be next time! He was the bartender too, so not sure of his skillset and whether it qualified him to be a manager dealing with customer service. The menu is confusing so FIX IT! Don't take it out on the customer, get corporate to fix it.
How would this review be described in terms of sentiment?
OPT:
(A). negative;
(B). positive;
(B).