Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
One example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Solution is here: positive
Explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

Now, solve this: I had my wedding ceremony and reception at the Sofitel. It seems as though I had the same experience as "Judy L." I read her review and thought "that's exactly what happened to me!" Here's what happened: The good news: The actual event was great. Most notably, the food was absolutely incredible; I think almost every one of our guests has raved to us about the food. The same goes for the cake, which was made by Take the Cake. The service by the waiters and other staff was also very good. The bad news: Michelle, the Director of Catering, honestly made my wedding planning process a nightmare. While we were negotiating the contract, she promptly responded to my emails and phone calls; after the contract was signed, it was a constant struggle to get in touch with her to get my questions answered, to schedule the tasting, etc. She frequently took over a week to respond to a simple email, and she occasionally never returned my email or phone call until I called her a second or third time. I assumed things would get better within the month--or even the week--prior to my wedding, but they actually got even worse. Michelle just could not get it together, and if it weren't for my wedding coordinator's assistance in forcing her to finally get things right, I don't know what would have happened. Thus, if it weren't for Michelle's inability to do her job, I would have had a great experience. But, as it is, when I think back about my experience with the Sofitel, I unfortunately have very negative thoughts. And that's incredibly disappointing, considering it was a major part of the best night of my life.

Solution:
negative