Sentiment analysis: I went in today after having bought a Groupon about a month ago. The Groupon said: Choose Between Two Options *$11 for one shellac gel fingernail polish (a $25 value) *$30 for three Groupons, each good for a shellac gel fingernail polish (a $75 total value) Techs trim nails, file,buffs and apply choice of polish, Shellac, OPI or Gelish maintains chip-free for up to 14 days. The Fine Print Expires Jan 23rd, 2014. Limit 1 per person. Limit 1 per visit. Valid only for option purchased. Appointment recommended. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. See the rules that apply to all deals. I just purchased one and am glad that I did not purchase more because they did not honor the Groupon deal as expected. After the manicure, the lady asked to see my coupon, so I pulled up the Groupon voucher. She then told me it would be $10. (When I first walked in, I specifically told her that I had a Groupon and she did not ask me if I wanted a "$10 upgrade" to a manicure - she just jumped right in to do the manicure.) In any case, I didn't feel like arguing over the $10 so I just paid it and left and also gave her a tip. After I got home and inspected my nails, I was totally disappointed in that she had screwed up 2 of my fingernails. I think the tip was way too generous given that she did a terrible job. I usually get 2 gel manicures per month, and I have to say compared to my normal manicures, this is the worst I have ever had. I will definitely not be going back to this salon. Also, someone else wrote in their review that the Groupon was for polish only - if this was the case why did it specifically say "Techs trim nails, file,buffs and apply choice of polish, Shellac, OPI or Gelish maintains chip-free for up to 14 days." (To me that describes a manicure, not a simple application of polish.) IF if didn't say this, I could see someone arguing that the deal was for application of polish only. (But in any case, if that was their intent, they should have stated very clearly that the Groupon was for Gel Polish Application Only. They should have listed in the terms or fine print that a full manicure was not included and that you would be charged an additional $10 for the manicure.) But either way, it seems to me the nail salon is trying to boost business and get new customers by running a Groupon deal. However, if they make new customers unhappy because of some technicality in the wording of the Groupon, then they are just hurting their business instead of helping it. I for one spend a lot of $ on nail services (Both gel manis and pedis) and in the future I won't be spending it at this salon based on my experience today. There are way too many other shops in the Ballantyne area that do a better job.
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negative

Sentiment analysis: This is something that everyone who loves designer bags needs to know. In May of 2013 I purchased a beautiful CHANEL handbag for my daughter. Upon purchasing it I asked numerous times if the bag was authentic and was told yes. The bag was priced at $1100.00 which is a good buy for a CHANEL bag and it looked to be in good condition. Within the first week of my daughter using her new bag the strap broke and the zipper started to come apart. I immediately called My Sisters Closet to ask for assistance on the repairs of the bag, after all it had only been a week. I was turned down but offered a $25.00 gift card for the store. I was slightly upset but decided that since I purchased the bag used I needed to accept that things can go wrong. This is where things get interesting. I took the bag to CHANEL inside SAKS at the Biltmore to have the bag sent out for repairs and after almost 10 weeks of waiting for the bag to return from Paris we learn that CHANEL wont repair it because it's not authentic. In other words it's a FAKE! I spent $1100.00 on a fake CHANEL bag. Today I took the bag with the letter from CHANEL to My Sisters Closet for a refund and was told that the manager will have to look at it and then get with the owner to let me know how they will handle, hopefully I will receive a refund by days end tomorrow. I'm slightly concerned because of the way they handled the repair part of it as I had to call them numerous times to get a answer of no we will give you a gift card for $25.00. I guess I'll have to wait and see! Anyhow please be careful when you purchase anything from them as they evidently do not know how to authenticate things. I'm fortunate that I had the sense to send the bag to CHANEL for the repairs because had I took it to a local repair place my daughter would've been carrying a very expensive counterfeit CHANEL bag. CHANEL has asked me to contact their legal department with info on where and how much I purchased the bag. At least I know that CHANEL takes this stuff seriously. I'll follow up this review on how well My Sisters Closet handles this. I'm happy to say that I received a phone call to let me know that my money will be refunded and a apology. I'm still saying for people to be very careful as I would have never known had I not sent the bag to CHANEL to be repaired. For now on I will not be buying any used high end handbags, wallets or other items from a consignment store or individual. The risk of being counterfeit is just too high in my opinion and some stores such as Gucci will not even look at the item. Best to just by new when investing in a Designer item .
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negative

Sentiment analysis: Location: Santa Fe Casino Well, I would like to call this place the "mini-me" of MGM's Centrifuge lounge. Its really not that big, smack dab on the casino floor next to the bowling alley. It has a center bar, comfy couches with pillows. A hookah at a every other table. some of the cocktail waitress' were snotty..um ok, there goes your tip. Live Dj. Drinks are too expensive I guess if youre inclined to dance on the tables I guess you want to. I noticed the votives were screwed down to the surface...ummm...ok, they werent all that fancy, something you can easily replace at the dollar store...geeze I'd rather go to another place than try to find a place to sit at this joint
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negative