I took my brand new 2014 sports car to Eco-Tint and asked that the Manager himself do the tint. It is an expensive, semi - rare car and a new release for 2014. I also advised them that it had only been washed once in it's life and only by the selling Dealer. Not to clean it after tint installation because I didn't want to risk paint damage (scratches). I asked they take extra care because it was to be professionally detailed the following day. Here is what happened: The squeegee card that is normally used for tint installation left dozens of scratches all along the painted areas surrounding the back window and rear deck lid. Where the "installer" leaned against the car also left scratches on the rear quarter panels. This damage was discovered about an hour after leaving the shop in direct sunlight. Manager told me to contact owner in a few days and discuss damage with him. When I spoke with the Owner he assured me damage would be fixed to my satisfaction (at his expense). He seemed more concerned about a negative review than fixing my car. The body shop he sent me to examined and confirmed the damage but I was reluctant to let them do the work. I wasn't comfortable letting them touch a brand new 2014 and risk further damage. Instead I went with Plan B and used a reputable paint correction / detailing company. As of yet... I still have not been reimbursed my expenses. As to the actual tinting of the windows, I have a couple of conspicuous roll marks on the Drivers side window (end of tint roll). It was also pointed out to me that the edges don't appear to be clean and uniform.
Is this review positive or negative?
Choose from:
[a]. negative;
[b]. positive;
Answer:
[a].