Input: What would be an example of an negative review?

An example of an negative review: I am so sorry that I have to write such a negative review of this new restaurant, because it's family owned and operated, and clearly trying hard to provide an upscale experience in a less-than-optimal atmosphere. However, Il Vinaio missed the mark at every given opportunity. I came in for a group event that had been scheduled as a wine tasting with wine samples and a cheese/fruit/nut appetizer included for $15 a head. When our party arrived, we were informed by our host that a different large party had also booked a wine tasting, and would be sitting in the semi-private area, and would be doing a wine tasting so we could not. I have yet to receive an explanation on why we could not do our wine tasting simply because another party was doing one simultaneously. Needless to say, this immediately dampened the mood. Our server, who I gather was the restaurant owner, was pushy with having us order two bottles straightaway, though our entire party had not arrived, instead of by the glass, and this theme continued through the evening. He continually seemed irritated that we were not ordering as much as he would have liked us to, or that it took us time to decide which dishes to order, etc. We all agreed that he was a bit snippy, and he didn't provide us much in the way of recommendations. The wine itself was fine, particularly the Schloss Riesling, and the food was decent, as well, with very generous portions. The cheese plate was good, but it was not impressive that the female owner was not able to tell us what cheeses had been served to us when she came over to ask us how our experience had been. The cheese plate was the one thing we all raved about and wanted more information on, and all she had to say was, "we serve lots of cheeses and mix it up. I think there was a blue cheese that was made in a cave." That was disappointing, and I expected much more from an owner. As stated in other reviews, from the outside, it looks like an old Marie Callender's or Furr's Cafeteria or something of that ilk. Even inside, you can tell that it was once a place that had a buffet, and was clearly built in the early 70's. However, you can see that effort has gone into revamping it, and it's decent. Not great, but decent. At least it has its own parking lot. It was so disappointing to have our plans changed for us and then to have less-than-stellar service as a result. We all spent more per person than intended, and did not receive what we had reserved our table for. The service by both owners did not seem very personalized or knowledgable, and that is the opposite of what I'm looking for when I visit a more upscale wine bistro. I don't think I'll be back, and it's really too bad.

Input: What would be an example of an negative review?

An example of an negative review: I have mixed feelings on Cioppino. On one hand, the space in all three parts (dining room, bar, and cigar room) is really nice and pretty welcoming. The crowd is a bit more dressy at times, but overall, the vibe is more relaxed that one would expect. I've also had some pretty delicious menu items in our handful of visits (the tomato-based crab bisque on our last visit being one of them), but I've also had plenty of average food, as well (the gnocchi, which was made in-house, but served with a bland mixture of ingredients and overwhelmed by the use of excessive broccoli rabe, for example). They have a solid selection of wines and whisky, but the prices are a few dollars more than most places ($14 for a Balvenie Doublewood, for example, that's typically $11-12/pour), and as I mentioned in a tip left here: Watch out when you order a whisky. If you order a scotch, expect a double automatically. Also, expect to pay for that unwarranted double when your bill arrives. Did you order your whisky "neat?" Expect a $2 upcharge. None of this will be explained to you when ordering, so just be prepared to pay 133% of what's listed on the menu, plus $2 if ordered neat. Very strange approach, if you ask me, and I can't imagine many patrons being as forgiving as us. We've typically sat in the bar area, which was okay. The music can be a bit loud for casual conversation on Fridays. The jazz band is a decent trio/quartet...but not great. We've also done the cigar room experience, as well as the dining room experience. Both got the job done, but neither left us with any overly-positive impressions. So, you can see a theme here. Cioppino is a place that tries to do a lot of things right, and certainly has the potential, but ultimately slips in nearly every area. For the price, there's no excuse for falling short. Entree prices are high enough that a better experience can be had at numerous restaurants within a mile or so of Cioppino, if you're looking in the $25-45 range. Want to experience overpriced whisky? There are places with better selections and experiences close by. I feel less guilty paying $36 for a single ounce of harder-to-find bourbon at, say, Butcher and the Rye, than $23 for a double (that I didn't ask for) of run-of-the-mill scotch at Cioppino. We have no plans on returning, but the fact that we kept giving the place a chance should say that we recognize the potential (not to mention our desire to have another good place near home), but we've left underwhelmed too many times. If they worked harder at improving the experience (and making sure their staff acts with some professionalism near the bar when they don't think anyone is looking) instead of finding ways to inflate the check, we'd be able to recommend the place. As it is, save your money and time and explore some of the other excellent establishments Pittsburgh has at the moment.

Input: What would be an example of an negative review?

An example of an negative review: Went in to get a small screwdriver to fix a PS3 controller. I could only find tool kits with multiple screwdrivers in them. So I figured "what the hell" and picked one out to buy. When we got to the counter, my wife asked the cashier (senior manager, according to his name tag) if they might actually have some individual screwdrivers that we might have overlooked. "Absolutely not." Was his answer. What the hell? Was that really such an outlandish, out-of-nowhere question to ask? I mean, really, not "No we don't", "No. Sorry." Or just plain "Nope."? Nothing as remotely civil as that from this jerk. "Absolutely not."? Really? We were obviously already willing to buy the kit/set, but we thought we'd just make sure it was our only option first and he responds like we asked him if we could just take it home for free or something. I really don't understand his rude, condescending attitude, but it ensured that I won't go back in his near-obsolete store again. Next time, I'll just order what I need online. It'll take a few days to get, but it'll probably be a good deal cheaper and I won't have to deal with anyone's shitty attitude.

Input: What would be an example of an negative review?
An example of an negative review: I am writing this review based on the customer service as I did not have the opportunity to try the food. A party of 7 joined for dinner and we did not have a reservation. The only table that was immediately available was outside and with it being 6:00 and 100 degrees we decided to wait the estimated wait time of 45 to 60 minutes. After over an hour and fifteen minute wait and multiple requests for a estimated time that our table would be ready we were approached with a table that was ready. Okay finally right? No, the table was ready but it was indeed outside. WTF? We were just sitting outside at the fire pits drinking from their bar waiting for that table inside. Our first reaction of course was are you kidding me? We could have been eating over an hour ago. They offered us free desert but explained the tables inside were all reserved for the night (Sunday night). We felt extremely taken advantage of while running up a bar tab that we of course were required to pay for, manager came out to apologize but it was indeed too late. Would not return even if the meal was paid for. Too many options in a beautiful city. I would not recommend this restaurant if you are a walk in, or looking for quality customer service.