You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

Tried 3 nights in a row to order a pizza to our hotel. First night it was too late. Our fault. 2nd night they didn't have enough drivers. 3rd night at 8 o clock we try to place an order from the store 2.4 miles away. they told us they wouldn't deliver to us because there was a closer store. That store had a 2 hour wait on delivery. So they made up that they couldn't deliver outside a 6 mile radius lie and then when we called them out on us being only 2 miles away they told us the manager just decided to refuse us service and didn't want to deliver to us. Id highly suggest never ordering from this store because they seem to have enough business to where they can choose who they want to deliver to and treat potential business like garbage on the telephone. Thanks for nothing.
negative

Passport services are on the 2nd floor. You can take the stairs just to the right of the main entrance to the International Office or take the elevator from inside. I arrived at 8:10am to have passport photos taken. I was out of there within 10 minutes with photos in hand. There were two families queued up for actual passport services. Since I just needed passport photos, the receptionist took the photo and processed my payment. There is a separate counter for processing passports and ESL services. Great experience!!
positive

Let it be known that I had never had poutine before this. But good Lord this was incredible. To my knowledge poutine was hearty and stick to your ribs typefyi food. Once I saw the words 'vegetarian gravy' I was concerned. But we went for it and holy crap its amazing. This was the perfect balance of salty, savory, and hearty. Love it. Simply love it.
positive