Q: Pretty much the same situation as the previous reviewer. Was given the block between 12-2 pm for the tech to arrive. Waited and waited. Received a call from them at 2:23. (completely unprofessional) Was told they were running behind. I pressed for a time was told about 2 hours. Guess what 4:30 comes and no tech. I call again was told another 2 hours. This is becoming comical. The only reason I have allowed this to go on for so long is that my landlord has set this appt. up. If I were paying for the service I would have told them to go pound sand after receiving a call 23 minutes after my scheduled appt. Guess what, 6:30 rolls around. My entire day has been wasted. It is just beyond my comprehension that a company such as this is still in business. I received a weak (I could really care less) sorry and was told it would be about 8:00pm before he got to me. I said you have got to be kidding, don't even worry about coming.

A: negative

Q: I wouldn't eat here if it were the last food place in Charlotte. They have burnt broccoli. They also have a lack of good customer service. Oh not to mention how slow they are when you are waiting for your order. Don't waste your time!

A: negative

Q: This place couldn't make it at McCormick Ranch and I predict that they won't make it through the summer at their Arrowhead location. My wife and I went in on a Saturday night but were tentative to do so since neither the name of the restaurant nor any of the signage provide any clue to the type of cuisine they offer. Upon entering the restaurant I was I immediately optimistic because the decor and layout were very appealing. However, my period of optimism was short lived when a waitress told us we had to go to the counter to order. Was I in a nice restaurant or Carls Jr.? My wife ordered a fried seafood basket which she seemed to enjoy and I had an oyster po boy that was very good. The oysters were not overcooked, which is usually the case, and the heirloom tomatoes as topping are a great idea. I wish them the best of luck because I really enjoyed my meal but unfortunately a place in the Arrowhead area that only has 10 customers on a Saturday night isn't going to be able to keep the lights on for long. I would recommend the owner really consider changing from counter service to table service so the full bar they tucked away in the back can begin generating some revenue and hang some more descriptive signage so people walking or driving by have an idea of what awaits them inside.

A: negative

Q: We first tried Le Provencal about 5 years ago, and we really enjoyed it that's why we decided to have dinner there last week. While we were looking at the menu, I noticed that the menu had more Italian food on there than French. So I asked the waitress about this and she indicated they had to tailor it for the customers, and that Provence was close to Italy. Okay people....go to an Italian restaurant then!! We had the Caesar salad to start, and the dressing was really good. We decided to order the Bouillabaisse for 2. The presentation was impressive being served in a very large cauldron, but the shell fish was small and the fish was tough. The service was nothing to brag about, because she had to wait on so many tables. The kitchen was quite loud, and you could hear things being dropped. We will not be going back.

A:
negative