Problem: Terrible!! Management SUCKS.
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A: negative

Problem: I love good food, this includes pizza, and I find that I'm a pizza/food agnostic/nazi. Chicago deep dish "pie" style, crispy new york style... theres something good in all of them. Rustic or high tech, I enjoy it all. I just cant stand thoughless preparation of meals, that would be the "Hard liner" in me. Not to worry, Grimaldi's delivers in every way that matters! From entering on a Sunday evening, everyone was honestly warm in their greeting, chatting about the day etc. From the tea which was perfect (Mine basic non-sweetened, and The Brides Passion fruit wonderfulness, both were simple, basic and perfect for the meal) Both of us were expecting leftovers, so we opted for a small salad each, knowing that the portions were huge, I just wanted a Greek style salad, while the Bride had zero desire for feta/olives etc so opted for a house salad. So two small *SNORT SMALL!* salads were brought to out table... sheesh! Not so much small as only a buffet on a plate! My Medeteranion salad was very good, I admit it was blander than I like, Lots of feta, (YAY) however I had asked for extra, and they sure delivered! Strangely enough, the feta was blander than I'm used to, which caught me by surprise. Still creamy and tart, very welcome indeed. Also, No onions on the salad? I'm sure it was an over site, next time I'll ask for extra onions, (a silly for onions!) Or a different salad, I tried The Brides house salad and the flavor's were a wonderful balance, the roasted peppers really added a lot of flavors.. smoky/sweet, just wonderfully clean and fresh. On And then.. to the pizza. So pretty! It's so rare that you look at a "lowly" pizza and see the level of care that went into its construction. We opted for a classic first time benchmark. Pepperoni, sausage, onions with fresh garlic. I usually avoid garlic, but The Bride wanted it, and since it was fresh and not garlic powder, I was open to it. The garlic was quite good, however it wasn't really needed on the pie.The fresh basil, which tasted fresh from the garden, was lovely, and I would order more of that instead of garlic next time. (and possibly meatballs). The crust was this with a good chew. Mozzarella cheese was fresh and NOTHING like the shredded crap you can get at Costco etc. You can tell the placing of the toppings was done with care, evenly dispensed, but not uniform, It was without a doubt the best sausage I've had in decades. And the pepperoni was flavorful, although the thick cut did make the texture a tad different, I'm told it was a slicer issue, and not the usual preparation method. We had a great chat with our server about the restaurant and how it's been going over, also Jennifer who seems to be a manager came over and chatted for a bit, very nice, laid back and fun. If your in a hurry, and planning a eary dinner, late lunch, I recommend calling first, since the charcoal over requires cheaning once during the day, and it's unable to cook for around a hour or so, so you might want to avoid that period. Also, as a earlier Yelper commented they do not use gloves when making crust, as someone who was a cook in my youth I'm amazed, I mean, making a pizza with rubber gloves? Talk about overkill, and a pain in the rear! Your trusting them to touch your food in other ways, i don't see the issue. Also, the oven gets to 1000% so I'm not worried about anything nasty making it out of there, if anything, I don't want the flavor of melted plastic on my Za! (and I'm not such a germaphobe that I fear chefs touching my food, if I wanted a conveyor belt style meal.. no shortage of options around here. Pro: Great, classic New York pizza, epic portions, extraordinary pride taken in providing a premium product. with quick, efficient, good natured, prideful service. Passion fruit tea was the best I've ever had. And We were informed by Jennifer (a manager of some sort i gather) that you can order your pizza like a steak. rare, medium rare, medium, medium well, well done.... all giving different levels of crunch to the dough and toppings etc. Next time we are going to try playing with that aspect... perhaps some extra cheese and go medium or medium well? Get a tad more of the charcoal crustiness to it. Con: Limited menu, I know, that a place like this would make a killer meatball & Spagetti, or sandwich! I appreciate the total focus on making the perfect pie... but when the farthest afield they go is a Calzone .. well they are almost rainman level focused! (take it thats a complement, I'm just greedy, I admit it. The meditiranian salad was blander than expected. They use the same dressing for this salad as for the house salad. Yes, feta helps, but some peperoncini and Greek dressing, would be nice. Next time, I'll either try the Cesare or antipasto, or skip that course. (And a little bread, just pizza dough with s with the salad would be nice). Gimmick or not, the water tastes great! Almost worth not getting a drink and enjoying the delicious aqua!
How would this review be described?
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A: positive

Problem: Needed to get my brakes done as they were squeaking. Called up Adam and he, by far gave me the best price on labor in the entire state! Some places that have customer service which doesn't even compare to Epics, were charging almost triple what Adam quoted me! Took my car in at around noon and by 4pm Sisco(sorry if it's misspelled) called me saying it was ready for pick up! I'll definitely be bringing in my Audi here until I stop owning it!
How would this review be described?
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A: positive

Problem: We have been here 4 times in the last few months. Each time the food and service are great and the prices are reasonable. We have tried various things on the menu, appetizers, salads and steaks. Everything has been really good. They consistently refill drinks, clear dirty plates and are friendly and welcoming. We will continue to visit Texas Roadhouse!
How would this review be described?
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A:
positive