Q: negative

A: Very disappointed. I have been using Honey Bears BBQ for several years and always had a reasonable experience up until about a year ago. I used them a lot for catering orders (30+ people) and also used them on regular office orders (10+ people). They recently started cutting their portion sizes way back so much so that I would have to order for 20 when I needed it for 10. The huge disappointment was when I ordered Honey Bears for a retirement party in the office (I made the order a week in advance). The day before they were supposed to deliver I called to confirm the order, the woman on the phone stated that they wouldn't make the delivery time that was quoted on the invoice - not acceptable when you have an office full of people waiting on their lunch. So I offered to pick it up, when I arrived at the Van Buren location, I had to wait 30 minutes for the order which was still way beyond the quoted time. I was also told at the cash register that they "were out of peach cobbler that day" so none of my guests received dessert - which may have not been a big deal except for the fact that it was a retirement party. The people assisting at the front counter and the helpers were all rude and unfriendly and did not care that the order was late or that they didn't have the complete order prepared...they have been around a long time but their customer service is AWFUL as in - they don't have any.

Q: positive

A: Enjoyable happy hour menu - it was a great way to try everything! We will be back again, and are getting the truffle edamame and black cod lettuce wrap again for sure :) ...so I made the cardinal mistake of posting before I finished my meal with dessert - the green tea tiramisu was amazing! I'm a big fan of the milk tea ice cream too. Also, I was really impressed by how knowledgable our server was about the menu. She described everything perfectly. And you always have to appreciate it when the chef takes the time to come out of the kitchen to touch (greet) every table!

Q: positive

A: Peter & James put back my life in Balance and i am very grateful for that. They are very competent and fun to train with. Don't hesitate, you will not regret it

Q: positive

A:
We moved here from another Pillar community to be closer to work. We liked the other complex, but LOVE this one. Our leasing agent(s) have helped us through everything and are so friendly. We have a great view, it's quiet, and the park is right across the street. ...shopping and restaurants are walking distance (if you choose). We chose to get garages, so we wouldn't have to worry about parking since we both work abnormal hours. Anything we've had issue with (all small stuff) has been dealt with quickly and professionally. We haven't seen any critters of any kind....reading other reviews we were wary of scorpions, but thankfully haven't seen any! We are picky about so much, but haven't found anything to complain about here! We'll be staying until we buy a house!