Is the following review positive or negative?

I like this place, And the staff is nice.They do get busy at times,So you may have to wait or be here for a little longer.Most dentist offices That I've been to get busy, so I understand if I wait a little longer than usual. I would give them 5 stars but since they can get backed up I give them 4 star raiting.I hope this info can be helpful
positive