This is an update on my review to let you know my hair feels like wire and its almost to the point of breaking. My hair was not like this when I went in. Color is OVERPROCESSED and the toner the manager applied is all gone. You can tell where they realized the mistake, they cut this top layer of blonde way, way short. Leaving me with almost a mullet like cap of fried, burnt blonde. Please AVOID this place for color incompetency --- at all costs. I had a bad experience with one of the stylists and the salon itself, so I will not be back. That is not to say all of the techs are the same for you. I hope. The location is convenient. It's true about things being sold out often in the store side. For the salon side I am not sure if I will ever be back for 2 reasons. 1.) The shampoo bowls are not at the proper level to rinse your hair and extremely uncomfortable; I am petite at 5'4" and I think I have dislocated my back from this. Also there is no water pressure to rinse out your color. You would think Ulta being a large chain could fix this. And last but not least - 2.) NOT LISTENING to the desired result. For color and cut both I got a very amateur stylist. Color was flying including onto my face. I paid a lot of money for a 3+ hour job with not a lot of thought given to the placement of the color and a rush job on the cut. Artistic level - zero. I came in with a level 11 light blonde framing my face and crown and asking to be blended in with level 4 on top for a result of level 7 on blonde and deposit blonde on top of grey at the root line. The key words being "blended" and "level 7". This person did not hear those; instead another stylist came along to voice her opinion just basically disrupting the plan I had just laid out. So this person and the other made the decision about my hair and applied full level 4 on the lower part of my hair for a full 45 minutes, stating that this was necessary due to greys. If you leave level 4 on for 45 minutes, you get level 4, not level 7. I had some grey, yes, but only at the roots, so 45 minutes on the entire bottom was excessive as this part of my hair was already darker coming in. When I turned to one of the other technicians 30 minutes in to ask about the time, she said "Color is just color, it will just process". Cookie cutter color here, she didn't care. Meanwhile, my technician was nowhere to be found, probably off having dinner and came back with cigarette smoke smell. Don't you think it is professional to check your color from time to time, especially if there is BLEACH being used !? More blonde had been applied in other places which just damaged my already light hair. There wasn't anything blended about the darker color, it was applied almost entirely to just one half of my head. And the cut was just an afterthought. I was left overly short and blonde on top and long and dark on bottom, with some dark round spots on top of my blonde, and color on my face. I had to go back another day for correction and re-cut and waste more of my time sitting on top of already a 3 hour waste. Yes my hair was difficult with greys at the root but this result is not what I would expect even at a beauty school. Root touchups means retouching - just at the ROOT. I cannot recommend; it is the worst salon experience in my life. I came in on a 25% off plus a deal for Monday night I did not see the 25% off on my receipt and it was not cheap. I can only recommend the manager she was kind enough to attempt to fix both the color and cut as best as she could. I was trying to grow my hair longer and I have alot of really short layers on top that is going to take forever to grow back like I had it. Those short layers are because they fried my hair and tried to cut out their mistake. Never again.

negative

First store blocks from my house in 4050 McQueen, Chandler does not take my Chandler Store Groupon. They told me to the other Chandler store in a pushy nasty way I went through the same hassle with the Alma School Store they saying theyalso do not take Groupons. They said try the store 8 miles from my house that I figured was in Gilbert. Nightmare, cold pizza that was not very good and an $8 salad that came in a bowl smaller than a cereal bowl. The dressing and baggie of croutons comes in lil sealed containers like you get at Mcdonalds. This for $33 and an hour + 40 minutes delivery time. Looks like big corporate replacing the Rosati Family.

negative

Reservations are needed to sit at the bar?!?!?! We attempted to stop in for a drink on the patio on May 29th and were surprised to find people sitting at the tables, but the entire outdoor portion of the bar empty except for a single person. It turns out that the person sitting at the bar was a waitress who informed us as soon as we sat down that we were not allowed to sit there because she was saving the seats for the people "on the list". I inquired as to what list this was and she told me that we would need to get on the waiting list if we didn't have a reservation. At that point, I expected to hear Rod Serling's voice as I thought I had actually entered the Twilight Zone. I mean, seriously, this is by no means a posh or swanky restaurant. It is a casual restaurant that offers happy hour, at which no one in their right mind would think it necessary to wait on a list to sit at the bar. We got up and went and sat at what I could only describe as a counter or ledge on the side of the patio at which we had sat the previous afternoon while we were having a glass of wine. The red-haired manager promptly walked over and told us that we need to register and put our names on the list and could not sit there. I asked what had happened since we didn't need to be on any list the day before, but he offered no explanation and rudely insisted that we register with the hostess. Needless to say, we left and will not return. The only halfway decent aspect of Renegade is their outdoor patio bar and if that is not usable without an undue hassle, there really is no reason to go there. We had previously had dinner there and I honestly think that we could have gone to Denny's and gotten a better meal. We each ordered a salad and the lobster tacos, which our server raved about and highly recommended. The salad was made with iceberg lettuce and some other nondescript items that had seen fresher days, but the truly puzzling element was the red onion vinaigrette dressing which looked and tasted like nothing more than a combination of red food coloring and some sort of a gelatin. As for the tacos, this is certainly not the type of place where one would expect high quality Maine lobster, so I was expecting some sort of mediocre warm water lobster. That would have been a treat compared to the heavily breaded, greasy globs of what had to be cod or some other type of inexpensive whitefish as there was not even a hint of lobster taste present. The tacos themselves were sopping with a smoky flavored chipotle sauce and had a bit of shredded cabbage thrown in as an afterthought. Needless to say, I didn't even finish half of that dish despite being very hungry when we'd arrived. We had written the place off as a potential dinner destination after that horrific meal, but since we live fairly close by, thought we could still stop in for a drink, but clearly we were wrong on that front too. I truly can't see this place making it through the slow summer months if they continue to drive away business with their bizarre policy of making a reservation or registering on a list to sit at the bar. One can only hope that their demise will be quick and a worthwhile restaurant will move in to take their place.
negative