Problem: What would be an example of an positive review?

Answer: Stellar deli- wish I'd checked the reviews here before going, because I would have ordered differently. That being said, I still enjoyed everything I did get! BF and I worked hard moving into our new apartment and worked up an appetite- rushed to Heidi's for sustenance. We each got a sandwich and swapped halves to share: the Transplanted New Yorker on marble rye was his choice while the Salmon Melt on french was mine. Both came with pickles and cups of potato salad. I'm not a big spice fan but the NY was a good kind of spicy- it snuck up on you! Each bite started out mild and built up in eat for a spicy aftertaste. Bread was soft, meat was plentiful, and the avocado was a nice creamy touch. The Salmon Melt was delish- I'm picky about warm salmon (I prefer it as sashimi) but the flavors were spot on. Add in the spicy cajun sauce and it had a good kick to it that added the much-needed "extra something" that a lot of salmon sandwiches lack. The pickle was a great bit of cool flavor after the spicy sandwiches, and the potato salad was with red potatoes- which is so much better than regular mustard/mayo potato salad. Red potatoes make the salad so much better, no clue why. Maybe it's all in my head. In any case, the sandwiches are effing huge- the half sandwich lunch combo would be a perfect meal, but with the half-and-half swap the BF and I did, neither of us completely finished. Which is a good thing. I could only manage about 3/4ths of each and it's the only meal I ate for the day. The meal for both of us, with tax, came to a total of $20- awesome pricing for phenomenal portion sizes, great value. Also worth a mention? The staff is badass. Super friendly and polite, cool guys. Had recommendations and suggestions, and even offered to make a half pastrami and half corned beef sandwich for the BF in the future. We'll definitely be back- the breakfast burrito, crab cake, and eggplant parm all need to be in my life. As do the soups!

Problem: What would be an example of an negative review?

Answer: THIS COMPANY HAS BEEN AN ABSOLUTE NIGHTMARE!! It has taken them over a month now to fix the heating element in my oven. 3 trips out, 3 different technicians & now I'm waiting on the 4th show up to probably once again tell me they've got the wrong part!! Ive had to call them to follow up on the situation.. they don't call me to reschedule. I have to track them down. They even called to cancel on me last week bc "their driver was in a car accident". Their other tech was "in a car accident earlier this month", so he couldn't come either.Every time I speak to the incredibly clueless office woman they all claim they've never heard of repairs needing to be completed at my house! Not sure what is going on with this company, but save yourself the hastle.

Problem: What would be an example of an negative review?

Answer:
I was craving Cuban food when I flew into Vegas. I found this place online and decided to try it after reading reviews. It was Monday around 8:30 pm and they were closed despite lisiting online they were open until 10 pm. I drove across town for nothing and leave town tomorrow. They should really update their listings online.