Problem: Write a positive yelp review.
A: so. good. just go.

Problem: Write a negative yelp review.
A: Horrible horrible place!! Horrible communication by the owner and groomers. We brought in our two dogs for a haircut yesterday. We were told that the price would be $39.95 each. Okay seems pretty reasonable right? Wrong! You know why? Because they lie! The owner called us to let us know that they were in the process of cleaning my dogs teeth and that they could be ready by 2:30pm. We were okay with that time.. So we go in to pick up the dogs and was told by the owner in a very rude tone that our total was $127.00. I questioned the owner on the price because they said 39.95 for both dogs.. So no more than $80 right? WRONG AGAIN! Why? Because the teeth cleaning is not included in the package. When we questioned the price, the owner rolled her eyes, yelled at us and explained to us that the teeth are $50 more. Great.. But why did she not call us and ask for our approval before doing it? Horrible communication. And when we asked why she did not call to ask for approval, she went and continued to lie stating she called a 205 number and did ask for approval. First of all my number starts with 405 second of all the call I received was telling me that they were in the process of doing his teeth.. Not can we do the teeth? Then when the groomer was showing us our dogs teeth, our dog started growling because they were sore and this groomer was pushing all over the dog's gums. The dog never bit her. But the groomer SLAPPED the dogs nose hard and said "you be nice!" She laid a hand on our dog right in front of us! We then decided to call right after we left and complain about how upset we were. The owner would not allow us to talk and just continuously yelled over the phone. My sister was speaking to her and I was driving. I was able to hear the owner yell from the drivers seat. She also told my sister, " I know how to run a business and I know what I said!" In conclusion, they did a good job on both of my dog's in regards to their haircuts, but they have HORRIBLE CUSTOMER SERVICE and HORRIBLE COMMUNICATION! So if you are looking for a place where the staff yells at you, rolls their eyes at you, lies to you and slaps your dogs.. Then this place is for you. If not, then we are warning you.. DO NOT BRING YOUR DOGS TO THIS TORTURE CHAMBER!!!

Problem: Write a negative yelp review.
A:
Come to the area for business on a regular basis and find myself trying as many different restaurants as possible. Took a group here (mid-week...not particularly busy) and was disappointed all the way around. It's one thing if the food isn't as good as you would hope or expect but when the service is lacking for no apparent reason, it leaves a doubly bad taste in your mouth. I'm a proponent of the "fool me twice, shame on me" school but not sure about The Grind.