So I've been to this place twice and both times I've paid for things that I haven't gotten. The first time I went was with my mom and we decided just to eat there. She ordered the gyros plate, which is supposed to come with a small Greek salad, tzatkiki, gyros meat and fries. We didn't get the salad or the tzatkiki but they seemed busy so we just let it go. I got the cilantro jalapeno hummus which had no flavor at all. I love hummus and I buy all kinds of it everywhere. This was NOT good. With my hummus I had roasted vegetables which tasted great! Was disappointed with their service overall. The cashier seemed clueless and had to ask the cooks about the menu. Our order also sat on the counter for about 10 minutes before the cashier realized it was ready, so it was also a little cold. The second time I went was today and decided I would call in the order because the food was cold last time. My boyfriend ordered the chicken gyro combo which, again, is supposed to come with a side. He wanted fries but when I got the food home there were none. So the ketchup I asked for also went to waste. Seriously so disappointing because the food is pretty good overall (minus that gross hummus). I got a Chicago hot dog which was really good although I was hoping for more than two tiny peppers. We also ordered a gyro salad for later. Asked for the dressing on the side, didn't get any dressing at all. What is the deal??? I don't know if its the ditzy counter girl or the cooks that keep messing this place up for me, but I won't be going back.
How would this review be described in terms of sentiment?
Select from the following. -- negative; -- positive;
negative