What is the sentiment of the following review?
My husband and I were celebrating our wedding anniversary with our kids and therefore decided to give this place a try given the high ratings. I must say I was really disappointed. I gave 2 stars just for the views and for the amazingly delicious souffle, which by the way cost $15 each. I was not impressed by the phone manner of the person taking the reservation or the front hostesses. For a restaurant of this caliber, I would expect more courteous attitude. What I don't get is that I called 45 minutes before my dinner reservation time to see if I can move it up 1/2 hour. What I get in response is that they cannot change my reservation but I am welcome to arrive earlier to see if they would sit me. What kind of response is that? You either tell me that no tables were available or change my time. Upscale restaurants would not let their patrons wait if they have a reservation. We ended up arriving 10 minutes earlier, and even though I see a lot of empty tables, the hostess asked us to step aside and said we were early and that they would sit us at exactly 7pm. I was a bit turned off already. I was even more disappointed when even after both reservation taker and the waiter asked if we were celebrating any special occasion and we told them about our anniversary, nothing happened. Most restaurants would do something special with our desserts, but not this one. As for the food, the steak was ok but not worth $59. The lamb chops was good, but the Dover Sole was disappointing. It was pretty hard as I couldn't eat it without cutting it with a knife. At $69, I would expect better. I had it switched to salmon. It was better, but nothing to write home about. The strangest thing is the kids menu. I specifically asked and was told at reservation that there is a kids menu. When we sat down, there was none. I asked the waiter and at first he said that the kind of upscale restaurant that they are they don't really recommend the kids menu. I pressed further and he said the portion is too small for older kids, just for little ones under 5. My kids are 9 and 5. He cannot honestly expect me to order an adult entree for my 5-year-old! I ended up ordering pasta for my little one and the portion was just fine! With the kind of money we spent on this dinner, I could've easily gone to other restaurants in the area that offer better food and service. I just don't get the high ratings from other Yelpers.
pick from the following.
[-] negative
[-] positive
negative