Problem: Crispy spicy eggplant was soooo good! I ordered 2 lunch specials for take out and they were ready super quick. The curry needed salt but once added it was perfect. And I love that this is an all vegan restaurant!
How would this review be described?
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A: positive

Problem: I find prices for a decent haircut and style these days are blown out of proportion, I mean $120 for a cut and style at some Westmount salons? Really? What are you putting into my hair? Diamond dust? I have been coming to Academie Tornade now for about 8 years and not once have I had a negative experience. Yes, it's true, these are coiffures in training, but the supervisor on the floor watching them (because they are being graded after all) is a professional so in case a student does get stuck on a tricky cut, the supervisor will step in. A wash,cut and style will set you back $12. Yup, $12 bucks and you walk out with a fab haircut. I always do my research before going, get on the internet, look at hairstyles or cuts I want, print it up and bring that along with me to show to the student so they know what they're doing. You won't believe how grateful they are when they have an exact idea of what needs to be done, and that's far easier than giving out instructions which may end up confusing the stylist. It does help if you speak French, but I've had stylists who were also bilingual. The St. Denis outlet is by far the busiest but the one up on Fleury is also a great place, plus there are some great boutiques in the area to browse in afterwards.
How would this review be described?
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A: positive

Problem: I've tried so hard after countless opportunities that you guys had just to be an acceptable go to bike shop...you've failed just about every time. Horrible customer service countless times, jobs not performed during the time frame they had presented, which was not much of a big issue, but the fact that they never informed me that they never started the work after leaving a bike there for over three days. I get it, you're busy. But if you keep telling me it will be done today, I'll assume it'll be done. If you tell me you can work on it, I'll assume you'll work on it. And when I call to figure out what's going on, don't cut me off and expect me not to be an angry customer. But I'm sure I get it, you're happy with your repeat customers and don't plan on getting/keeping new ones. Thanks anyway.
How would this review be described?
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A: negative

Problem: Bought groupon tickets. Called to get directions. Recording made no mention of being closed. Drove all the way there only to find it closed down a month ago! Disappointed? Yes. Aggravated? Definitely.
How would this review be described?
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A:
negative