Q: negative

A: Service was really slow to start. Took a long time before we even got water. Once we ordered, our meals arrived less than 5 minutes after we ordered. I had a lobster pasta and my friend had a variation of spaghetti. No way that was cooked fresh to order. We both took a bite and immediately realized that the food tasted like it came out of a can. The pasta was inedible. The lobster was overcooked and gross. Neither of us could eat our meals so we notified the manager. He asked if we wanted to switch to something else and we declined. Who would want to? We got up to leave and he stopped us and forced us to pay for a bottle of water and glass of wine that we didn't get to drink because we had no meal for it to go with. Seriously? You serve us inedible food and then force us to pay for the beverages we didn't drink? Unforgivable.

Q: negative

A: Southwest agents at the Las Vegas airport have POOR customer service skills. Their attitudes suck! They never smile and always seem to be bothered by the simplest of questions or requests. It's disappointing because SW could quite possibly be number one in the airline industry, if it wasn't for the crappy agents at the counter. Tisk, Tisk!!

Q: negative

A: I had 2 groupons. They canceled the second when I missed the first appt because it was in wrong time zone. I called and said it was my fault. No exceptions they say. It is my fault. But I think it's bad business. I can't even reschedule because of the expiration date. I think their groupon is a money making scam. They have plenty of business so I guess they can be shrewd. I'd never want to give my business or recommend anyone like that.

Q: positive

A:
Great place and hardly ever crowded. Service is a little bit slow, but the atmosphere is really good and so it makes up for it. Protip, great place for a coffee first date, if it goes well walk to Phipp's. Also, subsidized by the city, check it out or you're wasting your taxes