Problem: What would be an example of an negative review?

Answer: Had high hopes based on the other reviews. Not so. Drab interior. Beer recommendations off the mark. Scallops cold with an odd texture. Chips were very good. Mac & Cheese very rich and creamy. The menu looks outstanding but I can't get over the interior. It just doesn't match the expectation of the food. Maybe they just missed on the scallops but even if the food is outstanding, the overall feel would be brought down by the look and feel of the interior.

Problem: What would be an example of an positive review?

Answer: The Omni Charlotte is an immaculate luxury hotel that totally provides the Omni standard of service. I have stayed at this hotel on three separate occasions now, and each time I have been impressed. On my most recent stay, I arrived in Charlotte much earlier than expected; the wonderful front desk agent checked me into my room at 7:00 a.m.! The rooms are somewhat dated but still nicely appointed. As a Select Guest member, my Wifi internet connection was free (the hotel otherwise charges $9.95) and the connection was decent. I ordered room service - it arrived promptly and the food was great. Working out/hitting the gym while I travel is very important to me. At this hotel, you have two options: you can use the hotel's gym at no charge or you can go to the Charlotte Athletic Club, located in the same building, via a guest pass issued by the front desk. The pass costs $15. The hotel's gym is not what I have been accustomed to in four and five star hotels. It has a couple cardio machines and some free weights - if you want a full workout, you won't get it there. The Charlotte Athletic Club is a wonderful gym and is just as easily accessed as the hotel's own. It bothered me that I had to pay $15, however, to use the gym. The hotel should either provide its guests with a gym comparable to other hotels of its class OR using the Charlotte Athletic Club should be complimentary. Other than my frustration with the fitness aspect, the hotel is great, the staff are helpful and polite, and the location is superb.

Problem: What would be an example of an positive review?

Answer:
I love this theater! It changed movie watching for me entirely. There are multiple reasons this theater is so awesome! First, the seating is amazing! They have these really comfortable recliners that you can see the screen pretty much anywhere in the theater. The seats also have a small table for your food, which is a good thing because regal never had this and it's really useful when you order nachos, popcorn, etc. Second, the assigned seating. I love this perk! No more waiting in long lines just to get a good seat. If you buy your tickets early enough you can choose anywhere in the theater to sit. Third, they serve beer and wine! This is what we've all been waiting for right? Lastly, they have an app for your phone or you can buy on their website. It's only a couple dollars extra and makes it easier than driving to the theater to buy your tickets and pick your seats. My only knock on the place is that it seems like it doesn't have many theaters so they likely won't have every movie you want to see there. I give this theater five stars simply because it costs the same that Regal does with much better amenities.