Problem: So, first off let me tell you, I am normally very generous with Yelp reviews and it takes a lot to piss me off, especially from a place as hyped up with good reviews, but this place reached the "im yelping because im upset" stage. I walk in there a few days ago from water damage to my phone (it wouldn't turn on, wouldn't do anything). Oh, and for those saying the place is hard to find, its really not. Its in the BIG building right after the pinball museum...go straight back and park anywhere in the back... as soon as you get to the back of the building...walk thru the entrance way and up the first flight of stairs or take the elevator and you are literally in front of the store. They quote me 3 days to fix it for water damage, moving in a couple of days I couldn't wait so was going to take it elsewhere (which ironically now I wish I did) but they said they would fit it in their schedule and I could pick it up that night. $85 later, I return to get my phone and yay its fixed! $85 later but still (mind you also, being an avid yelper I knew they had deals but I have no printer or working phone to be able to print of show proof of purchase if I bought one). So I just paid full price, at least it worked. The next few days I had SEVERAL problems with my sound not working...cant play music, cant listen to youtube or watch videos of anything...I never had these problems before so I took my phone back to them. The guy working (who is very nice, I will say but I will get to that later) tells me that apparently fixing the sound wasn't part of what I paid for to begin with....huh?? So I paid to get my phone fixed, but that doesn't include fixing the sound issues?? That makes zero sense, I would assume if it had water damage all that would need replacing anyway, but he was nice enough to give me a discount so they can fix this. I go back pick up the phone, pay another $25 and leave once again assuming its fixed. So now, I finally go to use my phone for browsing purposes and once again, NO sound. I check the sensor at the top which he said is what needed to be replaced and its still pink...so wait, what did they fix on my phone then?? Now, I am going to have to go back for a third time, and waste most of my day once again phoneless while they try to fix it once again. Maybe it wouldn't be so bad if I wasn't moving in 2 days and don't have the time to keep going back and fourth not to mention I NEED my phone to do some stuff and I am hurting being without it all day. I can only imagine, if I would have let them take the 3 days for my phone originally, I wouldn't have had any time to notice or fix any other issues. I will however, out of fairness, tell you the good things about this business as well (which is why I gave them 2 stars and not 1).. The customer service is awesome. I was greeted promptly every time I entered. and the prices are pretty reasonable (cheaper then getting a new phone, however I just wished I got what I paid for). You will get a working phone (just not 100%) anddd you don't lose anything off your phone! I wouldn't suggest going here if you are in a hurry or want thorough work done (maybe just quicker services or easy services like screen repairs). I really wanted to like you desert wireless, but sorry the 3rd time I have to go back just doesn't do it for me. But then again, after all the good reviews, maybe I just caught them at a bad time? If I was staying in Vegas, I wouldn't be returning here for detailed work though.
How would this review be described?
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A: negative

Problem: I purchased my car earlier this year through this dealership and wasnt too impressed by them. The entire time the sales guy kept telling me how important the survey I would receive was and how it effects them. I understand the mentioning of this survey to me but I didnt need to be told about it 5 times, be walked through what to give the sales guy, and have it brought up by every single person I dealt with. I even received a call a couple of days later to see if I received the survey....which I NEVER did. Have my first service coming up....we'll see how this goes... *Update*- got my car back after my first service only to realize there was a big grease hand print on the cloth A pillar. To their credit I did get an offer for a free car wash after I gave them a bad review on the followup email. But, come on! I dont bring in $25000 and expect you to shit all over it.
How would this review be described?
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A: negative

Problem: This is my new FAVORITE LV club!!! Came here when Sander Van Doorn spun and the night was just amazing! It was pretty easy to find the place inside the hotel and easy to get in. Once inside, the bars were all easily accessible so it was easy to get drinks. There are 3 different rooms but I mostly stayed in the main room. What's crazy about this place was the SOUND SYSTEM. I think at one point of the night my ear hurt because of how loud the music was. Didn't bother me too much though because I'm used to it. The LED screen by the DJ had cool visuals and I think if I wasn't so drunk I would remember more awesome things about this place. My friend took a picture of these things hanging over the dance floor that spun with crazy lights... So LOOK UP when you are on the dance floor. It def can get crowded here but just move outside and there will be plenty of room to dance! Another plus is KASKADE is the resident DJ for a little while... If you go to one club in Vegas... GO HERE!
How would this review be described?
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A: positive

Problem: Holy overpriced accessories and obnoxious staff!! Just went with my Mom and Grandma... a bunch of 'designer' brands I've never heard of... $120+. Also, a sign greets you when you come in, no food or beverage. The woman asked my 83 year old grandmother to place her iced coffee (with lid) on the counter. She was the only associate there, very icy and unhelpful. She's been referenced in all of the 'real' reviews; may be the owner. I was not thrilled to see someone treat my mother and grandmother that way. My grandma told me how uncomfortable she was when we left, she felt like the sales associate was treating her like a criminal. Do NOT recommend. PS and by the way, 2/3 of the positive reviews for this place are by obviously bogus accounts without photos or other reviews. Stop treating customers like crap and you might actually earn some real rave reviews. Do yourself a favor: hire people who like people to do the work for you.
How would this review be described?
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A:
negative