Q: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
I'll start by saying that my gripe is much more with the CinemaGo package than with the BV-5005HD unit itself. The only thing extra you get with the CinemaGo is the wireless dongel. It is essentially completely useless. The dongle is garbage. The fact that they packaged such a piece of junk with a media player whose primary purpose for existing is to play HD video is pretty much criminal. This is probably one of the worst wireless dongles on the planet. Forget HD video. You won't even be able to watch standard non-HD files without some lag. The file copy feature through the dongle is also worthless. It's buggy and slow beyond comprehension. And you can't use any other functions of the unit while it's copying. So if you want to attach a hard drive and just copy a file wirelessly to compensate for the inability to play files over the network, enjoy waiting hours for for the file copy process to complete... as opposed to just taking the hard drive in the other room and copying it via usb in a few seconds. The \"extra\" internet features such as torrents... worthless. It's so slow and limited you won't even take it seriously. The internet radio is nothing special. Tons of the stations don't play and you can just get them on the net for free anyway. And to top it all off, in order to get this thing to connect to your Windows 7 machine, you have to go into the registry and manually change security settings to allow for anonymous password free guest access to your machine. The best possible security settings. Great job! As for the unit itself... it's pretty good for playing most files. It's very buggy though. Also, you'd think they frequently update software to allow for various codec changes, etc. Not the case. This thing can't even play files with the flv extension. Oh, it can play flv files. If you rename them to mp4 or whatever, they'll play just fine. It's simply the flv EXTENSION that it has a problem with. And the support team can't fix that. Great job! Not to mention it can't play mkv files with header removal compression. Something easily fixed. But they can't seem to get it done at Brite-view. So you'll have to use software to edit the mkv header compression yourself. Honestly, I thought the biggest benefit to buying this unit would be software updates as needed. Boy was I naive. Anyway, as it is, this unit is way overpriced for buggy performance with non existent wireless functionality... even though the video quality is quite good. ------------------ 2010-11-29 update ------------------ And now that piece of junk dongle is fried. Stopped working. I know what you're saying.... why do you care? It was a piece of worthless junk to begin with. True! But at the end of the day it did have at least one function. And that was to do software updates. That's the only functionality it had and apparently THAT was too much for it as it died after a month. We'll see how Brite-view customer support handles this issue. I will report back with an update. ------------------ 2010-12-14 update ------------------ Well, this thing with all it's malfunctioning and defective parts is complimented by a customer support staff that is completely absent and disinterested. I've contacted them multiple times. All they say is that they forward the request to the RMA department and that's it. You never hear from them again. Horrible company. Cheap device. What a mistake buying this thing was. I'm buying the Patriot Box Office and hopefully my credit card company will refund me for this lousy defective purchase. ------------------ 2010-12-27 update ------------------ This company is horrible. I contacted them to replace the defective dongle. They emailed telling me they would forward it to their RMA department. Didn't here form them again. I contacted them again about it, expressed my displeasure and asked to return the device and get a refund altogether as the whole thing is buggy and malfunctioning. They told me they'll forward the request to the RMA. Never heard from them again. This company is a joke. Do yourself a favor and do not buy anything from this company. ------------------ 2011-01-21 ------------------ They promised to replace the dongle. Never happened. They even commented here that the dongle has been sent out. Never got it. Never heard back from customer support or the RMA department. Very buyer beware with this bush league small time company.
A:
Negative Review