Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

During a recent business trip to Chicago I had the pleasure of staying at the Hotel Allegro. The lobby gave a good first impression. It was a very clean with a modern designer's feel and the customer service was great. I proceeded to the counter to check-in and within 5 minutes I had the key to my room. I was told to check out the infamous 312 restaurant but I was tired from my flight. I checked into my room. The room was great. A king size bed 37" flat screen tv and standard desk all designer furniture. After I unpacked I had to check my email. Hooking up to their Wi-Fi was quick and painless! I had a good night sleep and early wake up the next day for my business meeting. I decided to try the restaurant for breakfast. I had an omelet and fruit. The restaurant was great and the food was perfect. I only wish I had more time to stay and enjoy lunch; nevertheless duty called. The concierge had my taxi waiting for me right after breakfast and I was off to work. I would recommend this hotel to anyone visiting Chicago. It's one of the best I've ever stayed at after multiple business trips.

positive

My husband and I recently stayed at the Hard Rock Hotel Chicago and we can't wait to go back! The hotel is located in downtown Chicago and seems to be at the heart of the city, we were close to everything. The Hard Rock Hotel is forty stories high and the view from our room was simply breathtaking. The room itself was spotless and featured modern luxurious decor and furnishings. The bed was heavenly. The hotel staff was friendly, upbeat and extremely helpful, we asked for directions and restaurant recommendations and they were spot on with both. I highly recommend the Hard Rock Hotel in Chicago and I would stay there again in a heartbeat.

positive

I was not pleased with my recent stay at the Palmer House Hilton. My room was not ready upon my arrival and the room I was given was not what I had requested. I had requested a room with 2 queen size beds on a lower floor and was not given that. The air conditioning in my room was not functioning properly and it could not be turned off. The room had an overpowering fragrance smell which made my sinuses act up. I wondered what had happened in the room before I got it to make the housekeeping staff use so much air freshener. There was no doorman available or a cart so I had to lug my 3 suitcases by myself by dragging 2 of them about 20 feet and then going to get the other one so as not to lose sight of them at any point since they contained valuable irreplaceable items. Luckily another guest saw my predicament and offered assistance. My room had evidence of the previous occupants that had been left behind and overlooked by the housekeeping staff. They promised to send someone up to take care of the debris and after 3 calls to the front desk I finally gave up. I had looked forward to my stay there but have to conclude that it simply did not live up to the advertising and was a poor value for the money that I spent to stay there.
negative