Problem: Write a negative yelp review.
A: My wife, friends and I decided to try Scarpetta for the first time. We were expecting a 5 star experience. Bottom line: We were DISAPPOINTED. We arrived early and I approached the Hostess area to let them know the 5 of us would have a drink at the bar prior to dinning. I did request a specific type of booth that would accommodate the us facing the Bellagio. She barely spoke to me and had an attitude as if we were lucky to dine in her establishment. She did accommodate us but her attitude had us very DISAPPOINTED. The wine list is extensive and has some great varieties. We ordered a bottle for the 5 of us. I noticed other patrons had some special chips at the other end of the bar. None for us? Not from the bartender. After waiting 10-15 minutes I had to walk over to the other side of the bar and get them myself. I then (Jokingly) told the bartender how good the chips were and he said, "Yes-aren't they!" Very DISAPPOINTED. The dinning room is beautiful and we had a wonderful server, Titus. He was knowledgeable and professional. He was a bright spot during the evening. Our group had the endive & apple salad and braised short ribs for starters. They were very good and we highly recommend both. For our mains we had the spaghetti with tomato and basil (somewhat DISAPPOINTED) halibut (wonderful) and the rib eye (very DISAPPOINTED). Our friend ordered the rib eye medium and it came out very rare. He returned it for more fire and it came our perfectly. The problem was that we ate our mains without him and he then consumed his as we watched him. Very DISAPPOINTED. I ordered the chocolate souffle for dessert. It tasted very ordinary and seemed as though it may have been frozen. I know you can't compare any souffle to Eiffel Tower Restaurant but I'm surprised they served a tasteless dessert here. Very DISAPPOINTED. There are so many fantastic restaurants in Vegas. There were some bright spots but we will not return. We were DISAPPOINTED.

Problem: Write a negative yelp review.
A: I tried Los Sombreros for lunch with a few coworkers last week, and we did not have a pleasant experience. Some of the food was really good, some food not so great, and the service was possibly the worst I have ever received at any restaurant in my life. First impressions on arrival where that the restaurant appeared to by very nice and clean. I liked the atmosphere, but perhaps the very low number of patrons should have been an indicator to run. As we reviewed the menu, we started to notice some things. They charge for chips and salsa, and there is only one free refill of chips. Also, at least on the lunch specials, we noticed that you are forced to choose between either rice or beans as a side. We were shocked. We had never seen this before at a Mexican restaurant, and this was our chance to run, but we decided to stay and try this place out. As the waiter arrived to take our drink orders, we indicated that we would need separate checks. He said that it's not possible to split our check. Now, this was not our first visit to a restaurant, so we knew that it was possible to split a check. We proceeded to challenge our waiter on this. When we did, he said that he would have to open a separate table for each person in our lunch party and that our food would come out at all different times because of the busy lunch time rush. Keep in mind that at this point two or three other tables were occupied in the entire restaurant. We finally gave in and just went along with the single check policy. When we received our food (all items from the lunch specials), we noticed that the portions were extremely small. It was almost laughable. Since we had to choose between rice or beans, we all chose beens. Everyone agreed that the beens were not good at all. It's amazing... I mean they figured our how to mess up refried beans. I think everyone was disappointed by the quantity of food. Especially for the price. I must say that the enchilada (although only being one enchilada) tasted really good. That was until I was about half way finished and I found a hair in it. I was still hungry after only finishing half of my small portion, but I decided that was enough for me. I notified my waiter that I found a hair in my food and that I was finished eating. I asked him to remove my plate. A couple minutes later, a woman came back with my plate and questioned me about the location of the hair. When I could no longer locate the hair, she insulted me by saying, "Was it an invisible hair?" Someone at my table chimed in to tell her that they had seen it too, so she took the plate back to the kitchen. When I thought that was all over, she brought my plate back a couple minutes later at asked me if the hair was from corn. She then proceeded to show me a hair from a corn husk that was mixed in with the food and asked me if that was what I had seen. It wasn't the same coarseness or color at all. She finally went away and never came back, and fortunately they didn't charge us for that plate. We had high hopes for Los Sombreros, but things just didn't pan out. Although some of the food items were great, portions were low and prices were high. Service was lacking entirely. For anyone thinking about trying Los Sombreros, I would certainly recommend staying away. For anyone at Los Sombreros that is reading this, It's not to late to change your ways. Stop being so cheap with your portions and work on your service. Even though we didn't like the portions, the beans, the hair, or paying for tortilla chips, we could have had a pleasant experience if the staff had handled things differently. Your restaurant seems unorganized and the people there are unhappy and it trickled down and polluted our entire experience.

Problem: Write a negative yelp review.
A:
Took my phone for a screen repair and was told they needed to order the part, the repair would cost $200, the part would be in by Friday and the repair could be done while I waited. The part didn't arrive when they predicted. I was then told that the part would be in on Saturday and they would call me as soon as it arrived. They didn't. I called several times and was ultimately told that the part had "just arrived." I said that I would come down immediately. I arrived at 3:45 and was told they were closing in 15 minutes and had four repairs ahead of mine. I decided to leave and work with a repair shop that would not waste my time. I was initially hesitant to have the repair done at Sun Cellular because their shop area had parts and phones strewn everywhere in the repair area and I wondered if their business practices were as haphazard as their store. In light of the fact that they quoted $200 for a screen repair and Yelp reviewers have them rated as "inexpensive," you may want to question who is writing the reviews.