You will be given a definition of a task first, then some input of the task.
You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

I have been going for years the people here are always kind and nice but today there was a colored lady and man behind the counter who were extremely rude and got the order wrong! Further as I walked to get straws leaving my card at the counter the man accused me on not paying before I left ! DD needs to hire better staff or I am never going there again
Output:
negative