Problem: What would be an example of an positive review?

Answer: Ants! Ants! Ants seemed to be everywhere! I tried all the usual home remedies I could think of but for 3 days straight I would find a line of ants from the front door of my salon to a certain trash can located right under my tea station. Not good, not good at all. I called pretty late in the work world, around 7 pm but I was able to wrangle an appointment for the next morning. The were able to squeeze me in around 10:30 and I haven't had a problem since. They even gave me extra ant traps, no extra charge. I will be using them again for all my spraying needs. Thanks guys!

Problem: What would be an example of an negative review?

Answer: I am gonna be nice, but honest. Service and ambience is good, perhaps above average. But the BBQ here is sub-par. Not sure which city of Greenville Lucille grew up in (Wisconsin as stated by our server), but this place seems to try to grasp all styles of regional bbq....I had the "Texas-style" brisket and was truly disappointed. I was recently in San Antonio and had true roadhouse bbq. The first thing you experience is the smell of oak, hickory, mesquite in the air....not so much here, just fryer oil. The meat had a good black crust and a nice pink smoke ring, but no smoke flavor. As mentioned by others, it seems more like pot roast. Tender yes, but Texas-style brisket, it is not. Beyond that the food was not hot upon arriving at the table...not sure how they pickup each order, but perhaps they need to rethink that process. Thats it. Next time I go to bbq, unfortunately Lucille's will not be on my list.

Problem: What would be an example of an negative review?

Answer:
We will keep this one simple Went on two different nights, comped so we thought we would take advantage. Seafood night was somewhat phoned in. It just strikes me as an old folks home buffet. Bland and brown. Oh well if it's free it's worth it. The stars are all for the service.