Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Q: I ordered this case based on its stellar reviews both on amazon.com and other tech sites. Unfortunately, the case I received had a defect; folding back the front cover when holding the device with one hand would turn off the screen. Instead of returning it, I contacted Blurex customer service. They got back to me within 24hrs to help diagnose the problem. Since it was an inherent defect in the case I got, they sent me a new one free of charge! The new case works perfectly and I couldn't be happier with it. Thanks, Blurex, for making a quality, affordable product and for providing excellent customer service!
A:
Positive Review