Sentiment analysis: I signed online to schedule an appt. 3 days prior and received an email showing they received my request for a 2 hour massage and facial. I never received a phone call confirmation on the time, so I called the morning of my massage and was told they received my request but no one scheduled my appt. No one even called to tell me the person who does facials was not even working that day. If they had just simply called me I would have tried to work something out. I've been a member of Massage Envy for a couple years now and have tried multiple locations trying to find a professional establishment of theirs with really no success. I've come to the realization that I have settled for business that is unacceptable for today's standards and I'm going to cancel my membership and take myself, my family and my friends business also to another facility. I suggest you all do the same!
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negative

Sentiment analysis: Pretty good food just average huge portions!! worth going maybe during the weekdays for breakfast meetings except weekends are horrid very busy and patrons allow kids to scream and yell when politely asked them to stop the child so we could enjoy our meal they said f... You. Management was at the next booth and I'm sure heard it all as she was looking at me said nothing ..... I sure didn't appreciate the cussing in front if my kids.... Probably wouldn't go back unless was the only option ..... Management should have more control of the chaos
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negative

Sentiment analysis: This is my favorite place to get my pedicures or manicures. Their pedicure massage chairs are the best I've found, out of about 15 places in the Phoenix/Peoria area. Every time I used to try a different place, I was disappointed because of the awesome experience I always have getting pedicures here. Usually, on a weekday, they can get me in and out in an hour or less if I tell them I am in a hurry. On Saturdays, it takes forever. The reason I am giving four stars instead of five is because there is often a long wait on weekends. If I could give them 4.5 stars, I would, because they let me spend my "wait time" sitting in a massage chair to try and compensate for the long wait (40 minutes). I thought that was really nice of them.
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positive