Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Input: I bought this product in early July 2010. I was a little concerned because the adapter itself did seem sort of fragile, but I initially had no problems with its operation. Recently the adapter has become a little loose and will disconnect if it's touched the right way, but in general the performance wasn't greatly affected by this. Over the past two days the adapter has stopped working. My computer detects that it is connected, but the adapter will not connect to any network, and the blue indicator light flashes for a few seconds then turns off. I know this isn't related to the other issue because it will continue to do this even when I hold it in place. When I contacted customer support they informed me that the product was still under warranty, but in order to get it replaced I would need to go through troubleshooting first. This sounds fine until they tell you that if the product is more than 90 days old, you have to pay $38 to go through troubleshooting! Why should I pay money to get the product which is STILL UNDER WARRANTY replaced?! Needless to say I am absolutely outraged, and I would not recommend that anyone buy this product or any other Netgear product.
Output:
Negative Review