Problem: What would be an example of an negative review?

Answer: Last couple times were not good. Service was slower than usual and food wasnt as good as it usually is. I dont like the coffee here at all. Each time I get it by accident I tell my husband please remind me next time that I do not like their coffee and not to get it. I wish they would serve something nicer like Douwe Eggberts (same coffee they serve at Crackers) This last visit our waitress brought us HOT chocolate for our 4 year old in a spill able Styrofoam cup which she also put a straw in. Thankfully my husband took a sip to test it first and burned his flipping mouth off. I am sure the girl was too young to realize what a mistake that was but come on lets have a little common sense. Would have been much better to bring in the mug it comes in and to let us know it was very hot and of course you wouldnt put a straw into it. The time before this we waited forever for our food it was almost 40 minutes. Not sure if I already reviewed that time but it was horrible. They didnt even put cheese in my omelette. We used to be regulars but fugget about it.

Problem: What would be an example of an negative review?

Answer: Stopped in for lunch and was seated immediately. I waited for a full 10 minutes and not one server took my drink or food order. I left and will not return to this location--they weren't even that busy. I am a fan of BBW, but this location isn't good.

Problem: What would be an example of an positive review?

Answer:
Really tasty sandwiches. They have a good quality but they are a little pricey.