Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Q: customer: Hello. I am Benjamin Evans.
agent: Hello, how may I abet you?
customer: We planned a holiday trip at Private San Francisco City tour at San Francisco , CA - SFO.
agent: Sure, I would be happy to help you. Can you please provide your take off airport code?
customer: Can you help me to book a ticket from New York, NY - JKF.
agent: What are your planned trip dates?
customer: My trip dates are 01/06 and 01/08.
agent: Ok, please wait a moment, let me search a flight for you.
customer: Ok.
agent: Thanks for your precious time. We found JetBlue airline fare of 200. Shall I proceed for booking with direct flight?
customer: Ok, proceed with booking.
agent: Your ticket has been confirmed with airline number 1003.
customer: Sorry I need a halt over.
agent: Ok, no issues. I did not proceed with the booking. Thank you for reaching us.
customer: Ok, Thank you for your help.
A:
no_reservation