input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: As a gold elite Best Western Rewards member my wife and I earned a free night and chose to stay at this hotel because we previously had a good experience. During our previous visit we noted that the jacuzzi feature on the bathtub was not working in the room we were assigned and the staff was very helpful and upgraded our room to the sky suite which was phenomenal. During this visit we were assigned one of the standard suites and after checking in the first thing we checked was the jacuzzi feature on the bathtub to see if it was working. We found it once again to be malfunctioning and quickly reported the issue to the front desk. The front desk employee apologized and said that he would check to see if the sky suite was available. He ran up to the room and noted that it was available but that he would not be able to give it to us due to the A/C not being turned on yet in the room. I informed him that we would be willing to wait for the room to be ready but he said that he would not allow that. Instead we were assigned an even smaller room than the one we originally had. The front desk clerk told me that he would leave a note for management(who had gone home for the day) to inform them of our issue and that management might be willing to credit us with another stay. During the remainder of our stay I noted several other issues such as outlets not working in our room as well as the vending machine being out of stock of regular coca-cola and and another vending machine completely out of order. The next morning I went to the front desk to see if I could speak to a manager about the issues we had the previous day and the clerk told me that management would not be in for another 30 minutes. I was unable to wait so I recapped the events of the previous evening for the clerk and he assured me that management would either contact me by phone or email me regarding the issues my wife and I experienced. It has now been 6 days since we stayed at this location and I have not been contacted by any member of management in any way. I am very displeased with the level of customer service this time around after having such an enjoyable experience during my previous visit. As a gold elite rewards member this is extremely disheartening and really makes me have doubts about staying at another Best Western.
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Food is great! It's more like a greasy-spoon type of a place - they even have non-greek themed options. The hummus & pita are wonderful, but their french fries are amazing! Just beware that if you order the Xopiatikh Village Salad, there is no actual lettuce in this salad. Service is quick and friendly! Easy to get in and out - you can also togo too. Best tip about this place: The sandwich portions are ginormous!
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output:
One star is being entirely too generous. This place stinks. Although they were friendly, their nail tech skills are lacking. They only have one person who does designs for pedicures and she is not skilled either. The design she put on both my friend and I is horrible and looks like a kindergardner painted it. Our nail color was hastily slapped on because they started to get busy. $65 later for I had a basic manicure and pedicure, that I could have a better job at home doing it myself. I left in tears for the mess they made and the money I had wasted. I don't mind paying when the quality is goodl