You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

I love waffles, and I love the concept of this place, but I have a few problems:

1. The South Park location is hard to find (maps app takes you to the wrong section) and no one working in Piedmont Row or walking around seemed to know of this place. Seems like a sign board or better advertising might be useful.

2. Fresh cooked would definitely be better but I didn't get that option. I went at 5:00 on a Sunday afternoon, and was told that all waffles are made in the morning then wrapped in plastic wrap. I bought several frozen to take home for others but thought that the fresh one would actually be freshly cooked. It was wrapped in plastic the same as the frozen ones so there was absolutely no justification for paying twice as much. At that point, my credit card has already been charged so there was no turning back.

3. The afternoon counter guy was not the most helpful. When I asked him a question about the syrup, rather than answering in words, he merely flung out his arm pointing at the syrup behind him. I had to repeat my question in 2 different ways before he actually answered. I was the only customer in the restaurant and it was still 3 hrs before closing, so I'm not sure what the problem was.

After taking the waffles home and reheating them, I did think they were good. Different from the Belgian style I typically like- denser and heavier but sweeter and delicious. Based on the issues above, I don't think this experience deserved more than 3 stars but I'll probably give it another try when I know I can get a fresh waffle.
3 stars