Given the task definition and input, reply with output. In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Yesterday, I received an empty envelope with the side ripped open. It was a poorly made envelope to ship this in. I cannot seem to find how to contact amazon or the seller for a replacement or refund. Receiving no product and seeing how to fix it stinks!
I received an empty envelope with the side ripped open.