Q: Have gone to the dealership several times received great customer service at the Independence and Northlake location by the people (my representative), had one not so great encounter but my personal rep at the dealership took care of the matter directly and provided a satisfactory end result.. **But what matters is what was done under the hood. Check Engine Light on. Total of three times. Went to Independence dealership, twice, at first they couldn't find out why it was coming on, then they said it was due to the fact that I needed to change my tires. So they reset the light to make it go away and was informed to have the tires changed. This happened twice, diagnostic was the same for both times from Independence location. Light came back on again the third time. Went to a Northlake dealership, they informed there was a misfire causing the Check Engine light to come on. They 'fixed' the issue and said, something in engine/engine part was dirty due to use regular fuel, which I have only used premium fuel. Question remains of what damages if any that were done to the engine by driving the car with improper diagnostics. Oil Change at NorthLake: Got the car back, and opened the trunk Three days later (Since I rarely use my trunk) and come to find out there are Five Large Leads to different parts that belong under the hood with bunch of screws were left behind in my trunk. The carelessness of the mechanics and customer service rep who did not do a walk-through before returning my car makes me question what else was not done properly or completely. Great customer service by the reps, but keep getting push back "nicely" and not getting 100% accurate results and getting things fixed the first time around at both locations. OPTIONS:
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A: negative

Q: My wife and I have been longtime customers and this place has turned itself around. The staff is much more friendly and helpful. We no longer dread visiting the store. It seems as though this store is under new management. We'll done! OPTIONS:
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A: positive

Q: Awesome, went there while at CES this week. The food was great, had the Mahi Mahi and a friend had the NY Steak. My Mahi Mahi was very moist and delicious, my friend's Steak was very good. There were four of us and we ordered only 2 side dishes the Mashed Potato and Sauteed Garlic spinach, both were yummmiii...the side dishes are large, so we had some left over. For dessert we ordered the Banana Pie, it was delicious, we were licking the bottom of the plate...hahahah .. Have fun...oh yeah we had a bottle of Chardonnay great selection with the food... OPTIONS:
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A: positive

Q: This location used to be Native New Yorker. After a several visits, below average food, and super poor service we did not return. What's this! New owners, new name? It's now Versus Sports Grill. So we decide to try again, what a mistake. After two visits there was no change. With no significant sporting events and a very small crowd, we waited 45 minutes for a bar burger. The Aegean pasta was overcooked to mushiness. (Side note: Funny, the prior owners served mushy pasta too.) The food was served out of order (e.g. soup/salad with entree comes before the entree unless specifically instructed otherwise). Fries and burgers were barely luke warm when they arrived. On a high note, we did have ice tea and soda refills, thank goodness for that! With Below Average Food and Poor Service , we will not be returning. OPTIONS:
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A:
negative