Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: This fantastic hotel has it all: luxury, an excellent location and a fun atmosphere. The rooms are spacious and well decorated, and the staff is always helpful and courteous. Whether you're traveling for business or fun, I highly recommend the Hard Rock Hotel in Chicago. I stayed there with my wife recently, we were on a short weekend break and we wanted to enjoy the music an just have fun. The Hard Rock certainly delivered what we were looking for. The hotel is in a central location, within easy reach of the main tourist spots in the city, however, there's superb food on site and the best entertainment you could wish for, so there's barely a need to leave to hotel! (well, we DID leave the hotel to see the sights, but you know what I mean). My wife and I particularly enjoyed the gym and spa facilities, including a relaxing massage. This hotel surpassed our expectations in every possible way, and we'll surely be staying there again the next time we visit the Windy City.

[A]: positive

[Q]: My daughter and I woke in the morning wanting to go swimming. When we arrived at the pool the water was covered by a white scum. I then attempted to use both of the phones at the pool, one white phone and one emergency red phone, to call the desk. Both were out of service!!!! I am glad there wasn't an emergency. As we were exited the pool area I ran into a hotel employee and told her about the problems and then asked her to call us when the pool was clean.... never heard back. One more thing, in our room the furniture was mostly child friendly except for a large metal and glass outdated coffee table. Within 30 minutes my 5 year old fell and hit her mouth and began bleeding. They need to update this piece of furniture.

[A]: negative

[Q]: I had heard good things regarding the plush accomidations at The Talbott Hotel in Chicago. I thought it would be a special treat to take my 13 year old daughter to spend a weekend with mom, shopping and enjoying a bit of Chicago's exciting night life. I found The Talbott Hotel's website and decided The American Girl Package they offer was what I was looking for. The price sounded reasonable, so I booked a room. The two of us were so very excited to spend some time together. We arrived at the hotel to check-in at 5:00 on that Friday afternoon. After making us wait for 15 minutes while trying to find my reservation they informed me the room wouldn't be available for another hour. They blamed this on shortage of maids that day. They did manage to find us a table in one of their cafe's but this wasn't a good start to our special weekend. When we were finally allowed to go to our room we found that the doll-sized travel bed that is included in the package wasn't in the room. This disappointed my daughter, she was looking forward to that. While they did find a bed and bring it to us it just wasn't the surprise we had imagined. The rest of the weekend went by fairly smoothly. We managed to have a good time together even though the service wasn't quite what is claimed on the website. Would I go to the Talbott Hotel again? Probably not.

[A]:
negative