In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Input: Consider Input: Chairs are decent, we bought 3 for our office back in August 2018. One of the wheels came apart on one of the chairs, I sent an email 6 days ago with an invoice for our purchase and a picture of the faulty wheel to their customer service to ask for a replacement part, even if I have to pay for it, and have yet to hear anything back. Maybe this poor review will get their attention?

Output: TERRIBLE CUSTOMER SERVICE! BAD WHEEL AFTER 4 MONTHS! NOT REPLYING!

Input: Consider Input: I ordered the gun case before Christmas. Upon opening on Christmas morning found the gun case cracked. I immediately ordered a second gun case to replace the Christmas present. It arrived several days later but it too was cracked. In both cases the shipping packaging was in good condition with no damage. Both gun cases were returned for full refund .l would not recommend buying.

Output: In both cases the shipping packaging was in good condition with no damage

Input: Consider Input: Unable to connect wirelessly with LG OLED HDTV despite multiple attempts and strategies. Unable to update firmware. Absolutely NO SUPPORT. It's no wonder this model has been discontinued.
Output: Unable to connect wirelessly with LG OLED HDTV despite multiple ...