Problem: Write a positive yelp review.
A: This place is just totally wonderful! I was given a complimentary upgrade to a HUGE suite, that was totally clean, and comfortable! I laid down on the bed, and the next thing I knew I was waking up fully rested! Upon arrival...I was greeted by the staff as if I had known them all my life, and was a family member being welcomed home! Great smiles from everyone, and every response was fantastic ...warm, and positive! I believe every hotel staff in the world needs to experienced a stay at this hotel, to learn how it's done! The van staff are wonderful, and ask you do you want to go out to eat, and couldn't be more accommodating! Whenever I need to return to Epic, the first thing I will do, is to find out what days this hotel is available, and then make my reservations to revolve around those dates! I have traveled for many years, in the states and out of the country, and this place bests everywhere I have ever been!

Problem: Write a negative yelp review.
A: If I could leave zero stars, I would. Came here with a large group of 40+ for a dinner that was arranged with the restaurant weeks in advance. When we arrived, they were still clearly unprepared (one of the guys on staff seemed entirely put out that we were there). Rather than taking everyone's drink orders, they served one table (4-6 people) at a time. Took almost an hour for my table to get drinks, and after an hour and a half, my table left to go elsewhere to eat because they hadn't even TAKEN our food order yet. Considering this was a Tuesday night and the restaurant had few customers, you would think they would do a frigging jig about a large party coming in with a guaranteed dollar amount to be spent per head (due to the prix fixe menu that was put together for our group when the reservation was made). Instead, we left hungry and irritated.

Problem: Write a positive yelp review.
A:
I don't frequent Coffee Bean too much (very happy Starbucks gold card holder) but whenever I do I'm pleased. I usually bring people here who aren't heavy coffee drinkers because the coffee seems to be milder. I'm happy with the service at this location. I like how they have an extra room for when it gets crowded. My drinks were done quickly as well. I don't like the cameras everywhere and the wifi nazi policy. You have to go and get a printout for the network, and it works for only one device. They could really do away with all that. Besides that, I'm very happy with the drinks. I don't think I will give up Starbucks but I will definitely be back.