Problem: Terrible experience for us! Four of us went out to Bootleggers in Phoenix because we were in the area and the one in Scottsdale was good so -- why not? We were seated pretty quickly - we asked for the booth but it was under a reservation that was already late. They said they would move us but never did (and the reservation never showed). After looking over the menu for 10 minutes we realized no one has stopped by our table to ask us if we wanted drinks or not. So we asked the hostess to send over our waiter if possible. Our waitress Tami (not our actual waitress but the girl who was going to take care of us) came over and said "I was told no one has stopped by your table! So I am going to help you out." Awesome, by this time (15+ minutes sitting there without drinks - other than the water the bus boy left) we were ready to order. So we ordered it all and waited. Someone at our table ordered coffee and I ordered iced tea - everyone else had water. I asked for a straw when my tea came out that I never got and I was never offered sugar or anything for the tea. When the coffee came out she was holding it and telling us that it made her hands warm. Awesome, but can you NOT hold the cup in the place where I drink it? I hate it when someone hands me my drink and your fingers are touching where my mouth goes. NOT OK. Also - no "do you want cream or sugar?" nothing. So, we went to find the hostess and ask for some cream and sugar for the coffee after waiting another 5 or so minutes with nothing coming out. She said "yeah it's in the fridge" and eventually brought it out to our table (mind you I still have no straw and no sugar). Then we receive our food. It was dry and overcooked. My pulled pork was flavorful but dry and overcooked. Once we received our food, she never came back to us. Until it was time to pay. It isn't like it was super busy. I am glad we apparently didn't need anything else. This was SUCH a ridiculous disappointment after having such a good experience in Scottsdale. Overall - it was not worth the money we spent or the time and frustration. Go to the one in Scottsdale instead.
How would this review be described?
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A: negative

Problem: OverAll food was pretty good I felt the ribeye should had more flavor but everything else was awesome I wouldn't mind going back
How would this review be described?
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A: positive

Problem: Your review helps others learn about great local businesses.I started going to this place in 1995 when I only loved 2 blocks away. I moved way to the other side of town and wasn't over on that side anymore. Well, last week, I had an appointment near Verrazono and decided, why not, haven't been there in years. This place never disappoints.The pizza was as good as I can remember. Being from NY.hey what can I say.,,awesome pizza. Believe me, not staying away for long anymore. A pie to go please!!!!!!!!!!!!!! .
How would this review be described?
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A: positive

Problem: Not impressed!! Very rude Over the phone when I called in.I went online to check them out. I booked an appt online with the services I wanted done. I get a confirmation email that someone is going to contact me. Someone did, the stylist I requested wasnt avail she said the next slot open would be in 2 weeks. So I said okay and took it the other lines were ringing and she was talking with someone else she asked if she could call me back in 1 min i said sure. Its been 3 days still no call. I was not please at all. I would much rather go to another location with better service even if the pricing is 50$ more and I have to wait, I will take myself somewhere else were they indeed want my service!
How would this review be described?
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A:
negative