Read the following article and select the best answer. Article: Lynn was a young French Canadian girl who grew up in the farming community. At the age of l6, her father thought that she had enough schooling and forced her to drop out of school to contribute to the family income. In l922, with limited education and skills, the future didn't look bright for Lynn. Her father demanded that Lynn find a job as soon as possible, but she didn't have the confidence to ask for a job. One day, Lynn gathered her courage and knocked on her very first door. She was met by Margaret Costello, the office manager. In her broken English, Lynn told her she was interested in the secretarial position. Margaret decided to give her a chance. Margaret sat her down at a typewriter and said, "Lynn, let's see how good you really are." She directed Lynn to type a single letter, and then left. Lynn looked at the clock and saw that it was 11:40 a.m. Everyone would be leaving for lunch at noon. She thought she should at least attempt the letter. On her first try, she got through one line but made four mistakes. She pulled the paper out and threw it away. The clock now read 11:45. "At noon," she said to herself, "I'll move out with the crowd, and they will never see me again." On her second attempt, things didn't get any better. Again she started over and finally completed the letter, full of mistakes, though. She looked at the clock: 11:55--five minutes to freedom. Just then, Margaret walked in. She came directly over to Lynn, and put one hand on the desk and the other on the girl's shoulder. She read the letter and paused. Then she said, "Lynn, you're doing good work!" Lynn was surprised. She looked at the letter, then up at Margaret. With those simple words of encouragement, her desire to escape disappeared and her confidence began to grow. She thought, "Well, if she thinks it's good, then it must be good. I think I'll stay!" Lynn did stay at Carhartt Overall Company...for 51 years, through two world wars and 11 presidents--all because _ had the insight to give a shy and uncertain young girl the gift... Question: Why did Lynn leave school at an early age? - To learn English well. - To earn money for her family. - To get self-confidence. - To become a typist.
To earn money for her family.

Read the following article and select the best answer. Article: Mayor Boris Johnson Monday outlined plans to make London "the cleanest" by the 2012 Olympics and called for commitments from other world cities at a climate change conference. Leaders of the world's 40 largest cities are meeting in Seoul this week for a summit on _ global warming ---- the third to be held since 2005. "What we should do in Seoul is agree that we will stop the endless addiction of mankind to the internal combustion engine ," said Johnson. He told a press conference the world's cities consume 75 percent of its energy and produce 80 percent of the emissions which cause climate change. "The problem of our planet is an urban problem," Johnson said. He said the British capital wants to use the Olympics "to drive the greening and the improvement of our city" and noted that London is committed to reduce carbon emissions by 60 percent by 2025. Johnson said the key measure was addressing the problems relating to domestic and commercial buildings, which accounted for 70 percent of carbon dioxide emissions in London. This involved retrofitting ---- installing lagging ---- in large numbers of public buildings. Johnson proclaimed himself a "passionate cyclist" and said he would push ahead with cycle super-highways around London. London's air quality problem, he said, was caused by vehicle emissions from 8,300 antiquated diesel buses, which could be replaced by low-carbon vehicles. There were also 32,000 taxis running on diesel fuel, which could be replaced by electric vehicles. Johnson said there would be a substantial program in the next few years to produce a "cleaner, greener" bus for his city. "The age of the diesel-emitting bus has got to be over in London." Question: The topic of the meeting in Seoul might be _ . - climate change - London Olympics in 2012 - global warming - green environment
global warming

*Question*
Read the following article and select the best answer. Article: A lot of management training each year for Circle K Corporation, a national chain of convenience stores. Among the topics we address in our course is the retention of quality employees-a real challenge to managers when you consider the pay scale in the service industry. During these discussions, I ask the participants , "What has caused you to stay long enough to become a manager?" Some time back a new manager took the question and slowly, with her voice almost breaking, said, "It was a $19 baseball glove." Cynthia told the group that she originally took a Circle K clerk job as an interim position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused. Patricia handed her a box. "I overheard you talking to your son yesterday," she said, "and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can't pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us." The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove. Question: Although a new manager, Cynthia would do her job well in keeping quality employees because she _ . - had mastered all the courses for the manager - had already formed good relationship with the employees - know the way how to deal with her employees - had her own personal experience
**Answer**
had her own personal experience