Let me say that I normally only go here for an iced tea in the morning and sometimes the occasional bagel. This review is based solely off of the service. Why I put myself through the aggravation is simple- there is never a line. Why? Because the people are rude. I did order a bagel one morning and after I ordered one of the counter girls asked me from across the counter if I could hand her an orange juice. Weird, but I complied with the request. She then took it and drank it! Rude. She then kept wiping her forehead with her gloves on- health code violation. I went here this morning just for the iced tea. The cashier asked me what I wanted and I supplied my answer. If she would have smiled I think her face would have cracked. I said thank you at the end of my transaction and she did not reply. The rudest thing a person in the service industry could do is not say you're welcome when you are being thanked. If you hate your job it's not my problem. Go work somewhere else. The only reason they got one star is because, well basically you have to give them something. Plus I do like their iced tea.
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