Q: negative

A: Growing up in the home town of Steak N Shake, I've got high standards. This location doesn't come close. The staff had always been fairly helpful (I always do takeout) but the food is so poor! Frisco Melt is always more bread, less meat, cheese and sauce. Huge let down. Fries are always kind of soggy. Shakes a little un-mixed.

Q: positive

A: What a cool place.Was there with a large group of friends on Friday evening.I wish I remembered our server's name as he was all kinds of wonderful!He knew his stuff,was able to handle all our orders and crosstalk efficiently and effortlessly,made sure we had whatever we needed and always seemed to be right there when anything was needed.Even with a full resturant and other tables to contend with. The food was delish,and the dessert was great. The only reason I left off a star is because my dessert was 7.00... A bit high for a slice of cheesecake... Yes,it was homemade and wonderful,but 7 bucks???Sheesh...

Q: negative

A: My husband and I are extremely displeased with this company. A little over 6 months ago we were shopping around for a plumbing company to plumb our house for soft water. The rep from Plumbing Medic (who has since been fired) convinced us to not buy a water softener but to just buy a home filter. He said after a couple of months we would not only notice the mineral deposits disappear but that internally the filter would be cleaning and preventing any mineral buildup. After 6 months with no change and after talking to a few friends we realized that the system they sold us was not working for our needs. We called the company, learned the rep had been fired, and that someone else would come out to help us. The new rep tried to tell us that the system was working perfectly and didn't see why we had a problem. He said all the mineral buildup in our plumbing was from before the system was in place. Our house is a new build so that's pretty much impossible. After being absolutely no help, my husband insisted on being put into contact with a manager. The manager called a few days later and pretty much said "what do you want me to do?" But not in a helpful way, more in a like I don't see the problem way. The manager didn't show up to the appointment we set and when we tried to call the office we were told he was in North Phoenix and would not be able to come out until later that evening. So much for setting an appointment! When he finally came out a week and a half later he said they could remove the system and refund us and then the bid they gave us for a softener was CRAZY high. We called other plumbing companies and were told the job could be done for about a quarter of the price plumbing medic had given us. Then when we called to say to remove the system but we're going with another company the manager told us he could not give us a full refund because of the work they did initially. We had to negotiate to get more money back, but they refused to give us a full refund. We were told on the day of removal the company would write us a check. Before the plumber got to our house their office called and said that they would credit our credit card. A half hour later the office called again and said they could not credit our card and would be mailing a check instead. My husband had to fight to get them to personally deliver a check that ended up not being the amount we were expecting. (About 15 dollars less than what we should have received). This company is SUPER unprofessional, has not put us as the consumer first, and has tried to rip us off countless times. We will never use them again.

Q: negative

A:
I had such a bad experience with this dry cleaner that I've literally been thinking about writing this review for months--now that my Yelp account is up and running, this business is first on my list of reviews to write. The customer service was extremely poor -- the business is advertised as a "1 hr Cleaner" -- per their own sign-- and when I requested that a suit be cleaned by the following day, the girl working behind the desk gave me a really hard time, saying it would be difficult, etc., etc. What the heck? Are you a one hour cleaner or not? After some back and forth, we established that my suit would be clean by the next day. Then, as she was looking through my pile of clothes she just handed me back a tank top that had a small stain, simply saying "she wouldn't be able to get it out." I'm sorry, but the reason I bring stained clothes to the dry cleaner is so they can at least attempt to take the stain out -- if they've tried and failed, that's fine. But handing me back a shirt after a cursory glance and flat-out telling me it's ruined isn't exactly a best effort. Needless to say, I left this dry cleaner with a sour taste in my mouth. Just all-around bad customer service and mediocre dry-cleaning.