Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Horrible dinning experience from beginning to end. TERRIBLE CUSTOMER SERVICE if that what you call it. really needs a ZERO STAR RATING MAYBE NEGATIVE. They have a wait to be seated sign at the entrance. stood there waiting for around 10 mins, no one there. walked around but kept watching at a distance to see if anyone was going to return to the counter. NOPE. when the rest of my group arrived, we all store around again waiting. a guy in a suit finally came by, probably a manager with no explanations or apologies, and gave us one of those pagers and said we had to wait another 15-20 mins, NO VIP treatment for elderly and handicap here, walking canes wont even save you 10 mins of waiting. A man with a motorized cart, arrived after us the "manager" even gave him a hard time, but eventually he got in before us. this manager sucks a. i could be a suit too. when we finally got in total 1 hr wait, I was very pissed off to see that there was a lot of empty seating even a bar dining area that we could have ate at. they had coverage lots of it. as we ate dinner more seats started to fill . WTH so why the long wait!? the girl taking our orders had little knowledge about the menu, specials or any recommendation, clueless. we all ordered food that came with salads, the meal, and desserts. The Surf and Turf around $15 and pasta meals around $13. the rolls were cold and bowl of salad was good portion but regular. maybe a min later into our salads they brought out the food, good if we didn't have any salad, but really felt like they were rushing it, the concept of enjoying your dinning expedience is ENJOYING it. I wanted out now. Most of our steaks were burnt and tasted microwaved. The fried shrimp was the only good part about it. The pasta looked and tasted like it was left out for a while, one that you'd microwave from 99cent store. When it was time for dessert we waited and waited, Slice store bought apple pie and white sauce which I'm pretty sure was suppose to be ice cream. Refills on drinks slow, asked for steak sauce never got it, empty bowls and glasses still on the table piled up. the receipt came out fast, i guess they wanted me to pay for this. I AM NEVER COMING HERE AGAIN. Silverton has other places to eat.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: OMG... I love this place! I'm not sure how long this place has been here but it's soooo awesome and the kicker is Z pizza is its neighbor and they are connected so you can grab a slice of pizza then go get ice cream or coffee or a latte. Simply fabulous for say a casual day time date the atmosphere is nostalgic and funky... oh and pink! Free wifi and cool tables and couches. Its places like this that are adding flavor to downtown phoenix where I just happen to live... Watch out mill avenue were coming for you in a bigger and better way!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
BUYER BEWARE!!!!!!! To all parents: if you are buying a computer like I did for my college student, you might be buying a factory defect. I bought a top of the line computer for my daughter who goes to UNR and after 6 weeks it stopped working. The geeks squad cannot fix a laptop since they don't have a "clean room" they have to send it out for repairs. it will take 3 weeks!!!!! So now I have to buy a new computer because best buy won't stand behind their products and just return it and give her a new one. I don't know about you but I would expect more than 6 weeks of use. Now, if you bought their e xtended warranty they will fix it?! Extortion or bribery?