Problem: Terrible! Ok, this is the story. I needed my purse repaired. The little flaps that held on the strap were breaking where they attached to the purse. When I dropped it off, the young woman working there was pleasant. I had only noticed a problem with the one side but she pointed out that both were separating. She asked me if I wanted both fixed, as it costs more. I told her that I did. When I went in to pick it up, it was the same woman working. Only one side had been repaired and I pointed it out to her. She apologized and said didn't know why they only fixed one side. A few days later I received a phone call from a gentleman saying hat my purse had been there a long time and he was reminding me to pick it up. I explained the situation, how only one side was repaired. He stated he remembered when I dropped it off and that I didn't pay for both sides to be repaired. I told him that a woman was working both times when I was in the store not him, and then he said he would talk to her. I picked up my purse today and the one side is repaired ok (not great but passable) but the other side is horrible. The repair is completely buckled in and as a result the two sides look very different. When you look inside, the stitching is messy and bulges out significantly. They replaced the leather that constitutes the loops, and the leather they used looks very cheap. It is a different type of leather and they color is off. It looks like they just used leather scraps. Now I will have to take it elsewhere to have this corrected. I will never use this shop again.
How would this review be described?
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A: negative

Problem: Something here has really changed. I have always liked Dona Marias. But I have been here twice in the past few weeks and the food is different. I used to love the Shrimp and Octopus cocktail but my last two visits it has not been what it used to be. I had a chili rellano and taco today and both had what seemed to be more of a catsup based sauce than before. The taco was in a hard "taco bell" type shell. Very disappointed.
How would this review be described?
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A: negative

Problem: I went there before a concert with reservations for a party of 6. The waitress was frazzled but kept getting everyone else worked up as well. It took over an hour for the first 2 out of the 6 beers to arrive. When the food came almost 90 minutes after ordering the orders were all wrong and it was cold. We asked for a manger several times from our waitress as well as other staff. Our request was in a respectful demeanor and we didn't talk down to anyone. The manager never came. I also wrote a note through the website several weeks ago (this was the night Pearl Jam was in town) and they never responded. It's one thing to have a bad night with a sub par waitress but its clearly not an off night when the manager hides from a circumstance like this and won't respond.
How would this review be described?
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A: negative

Problem: Didn't think that it was all that. The food was a little bland and uninspired, but that seems to be the state of Mexican food here in Vegas... Seriously, do I have to go to Del Taco to get a good chicken taco?
How would this review be described?
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A:
negative