Problem: I love Kimpton Hotels. I've been to several in different states and you receive the same world class service at each and every one. As soon as I pulled up someone was there to open my door for me, told me where to go to check in and said they would give me my different options for parking or valet. I had my dog with me and all of the staff came over to pet him or talk to him. The girl at the front desk was very friendly and efficient, she got me checked in quickly and gave me a map with directions on how to get to my room and where everything was (the restaurant, fitness center, pools, parking, etc). When I went to go back to my car the valets held the door open for me. The parking and buildings were easy to find, there are building numbers on the gates outside so it's very simple finding your room and parking near to it. The room itself was very nice as well. The bathroom was good sized, there was a little area with a couple mirrors and a sink for getting ready, a mini fridge, flat screen tv, desk with a chair and my personal favorite part was the little patio. There are these pretty french doors that open onto a decent sized patio with a couple chairs viewing the courtyard. This was especially nice since I did have my dog with me so rather than having to walk him through the halls every time he needed to "do his business" I could just go out the back patio to the yard. Room service was great as well, very prompt which surprised me at 7:30 on a Friday night but I probably only had to wait about 20 minutes. The food was still hot and tasty when it got to me as well. I was a little disappointed that the pizza oven wasn't working as I had wanted to try to the Margherita pizza but the cheeseburger with mozzarella was a yummy alternative. The tiramisu was good as well, I liked how they served it in a little chocolate cup. For breakfast I planned ahead and used the door card where you fill out your selections the night before and what time you want it served and then you can just wake up to breakfast rather than having to call and order. I decided on the continental breakfast and chose the assortment of pastries, orange juice and coffee. That ended up being a delicious flaky croissant, two muffins and a side of fruit. The coffee was excellent quality also. I didn't want to leave but alas my stay-cation had to come to an end. Checking out was as easy as checking in. Again everyone greeted me with a smile, commented on my dog and held doors open for me. This is why I will be a loyal Kimpton member everywhere I go, it's hard to find places with consistently good services at locations around the country but Kimpton delivers that.
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A: positive

Problem: Decided to give this place a 2nd try. Juice sucked as much as the first. Definitely not going back.
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A: negative

Problem: The only reason I took the time to write this review is to prevent others from having a similar experience we did. We were craving some good Vietnamese food and after reading all the 4 and 5 star reviews of this restaurant, decided to give it a try. The place itself has a lot to be desired, but not even the dirty floor and a filthy door handle scared us off. After all, the other 30+ people loved the food. So was the food worth the experience? Not at all! I am still trying to figure out what is so special about the spring rolls the reviewers are raving about. This place made Pei Wei seem like top of the line Asian cuisine.
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A: negative

Problem: I went last year (2013) and was not impressed. I was shocked at how much advertising was EVERYWHERE. We paid to see advertising. I've been to 5 other types of these events around the country - San Diego, New York, and other states, and none of them have advertising. It was really shocking and disappointing to have corporations in your face the entire time. I really wanted this to be a family fun night and for once get away from constant advertising - I mean honestly I felt is was excessive. I know this is for charity, that's fine, but then don't charge me to see advertising I already get bombarded with that already all day.
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A:
negative