How might one describe the sentiment of this review?
I was hesitant to check this place out even after two friend recommendations-a three star rated place is always a risk. It could go either way. Fortunately, my two treks (and counting) to Polished have been positive experiences. What I like most about this place is that you can make your appointment online. The system is easy to use and you get a confirmation once a human on the other end processes your request. I do remember reading in someone's review that Polished is run like a train station, which I guess I can equate the online system to. You pick out the exact service, time and technician that you want, and I'm not sure how forgiving they are should you change your mind last minute. I've haven't had a problem with customer service and I guess my only complaint is my appointment was behind about 10 minutes on my first visit. I definitely recommend making an appointment and my technician told me that they're actually busier on the weekdays than the weekend. The salon is clean, modern and pretty spacious (they're about to expand into some space next door) and has an abundant amount of stations. The technicians are setup two to a table and I imagine it can get pretty cramped but I was lucky there was no one sitting in my immediate surrounding area the times I went. The two friends who recommended Polished to me raved about their gel selection which is pretty expansive. All of the polishes and gel samples are set up at the right of the entrance and it can be kind of overwhelming if you don't get your nails done that often. I've had the soft gel manicure done and they literally don't chip or crack which is pretty amazing for someone like me who doesn't work in a hospital yet somehow manages to wash their hands 18 times a day. Towards the end of two weeks, my nails had grown out a lot, but the gels don't lift or deteriorate, maybe just fade a little bit. The prices are pretty steep and I'm not sure I can maintain an every two weeks regimen, but definitely will be coming here for special occasions and when I get tired of my hands looking like those of an 8 year old boy. I can't speak to their other services, but thumbs up for soft gel manicures!...Available options:
[1]. negative;
[2]. positive; I think the answer is
[2].