Given the task definition and input, reply with output. Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

Just received this item and was so impressed with the build quality. The metal construction alone would make it worth it. When I plugged it in all that changed, I can not use this. I could at least put a fan right beside the laptop, but no such luck. I have checked every single detail on this model to determine if it's just my laptop or not. It's been over two weeks now since I've had it installed and I'm still waiting for a response.
Bad review