Problem: Mr. Chao's used to be a favorite of ours, but we hadn't been there in a several months. We noticed a new menu with new items and slightly higher prices, so we were wondering if there was an ownership change or just a need to rein in costs. Ordered the hot and sour soup which was very good, if a touch too vinegary (my wife thought it was perfect). We also ordered the Kung Pao Chicken and Mongolian Beef and that's where the problems came in. The sauces and flavors were outstanding as usual, but the quality of the meat was very poor. The chicken was all fatty dark meat and the beef was also fatty and too chewy. I had to spit out several pieces. Also, the proportions of meat to vegetables was much too small, as if the restaurant wanted to fill our plates with cheaper veggies. (The Mongolian Beef should have been called Mongolian Onion.) I know it's a tough economy and appreciate the need to cut costs. But customers are also cutting expenses, so we'll avoid Chao's until they improve the quality.
How would this review be described?
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A: negative

Problem: We bought a Groupon a while back and decided to use it today. We got the Hang Ten pizza and mozzarella sticks. It was okay. I meant to ask for the pizza without onions and green peppers but forgot. I realized my mistaked the second I got in my car and smelled the green peppers. However, I took the green peppers off and was pleasantly surprised to find that the taste didn't linger on the pizza and overwhelm everything else. I left the onions on as it was my wife who asked me to order without onions. The pizza was just average. The crust was kind of soggy. The mozzarella sticks were only lukewarm and did not taste homemade. They tasted like something you'd get from the freezer section of your local grocery store. I might try it again, but I doubt I'll be a regular.
How would this review be described?
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A: negative

Problem: Went here because of previous reviews, which I now realize were about the the lunch menu ( sandwiches). We ordered entrees and to put it nicely the 3 entrees were almost inedible. Pork Chops were very thin and extremely dry, as if they had been fried earlier, then heated up. The fried Tilapia was also very dry and the breading was of the commercial frozen kind. Rice was also dry, as if reheated. The tostones were tasteless, We also found it odd that the restaurant had absolutely no smell of food cooking, which served to validate that our entrees weren't made fresh!
How would this review be described?
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A: negative

Problem: Went here for the first time last weekend and it was really nice. I would say it is more of a nice restaurant than a cafe, but none the less, it was nice. I went there for lunch/brunch and the line didn't take too long. The food was all very good, the wait time wasn't too bad, and the prices were less than I expected for the Bellagio. I am not sure how dinner goes, but breakfast/lunch prices aren't bad. My only problem with the place was that the servers aren't very friendly or helpful...at all. They somewhat ignore you, none of them smile, and while she was taking our order, she kept looking around elsewhere and making inside jokes with other passing by staff members. Very unprofessional servers. I've had better servers at IHOP. At least the food made up for it. Their eggs benny, bbq pulled pork sandwiches, and drinks were tasty! If you are looking for a good place to eat for a relatively good price and can deal with not so smiley servers, then this is the place to go!
How would this review be described?
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A:
negative