Problem: Write a negative yelp review.
A: Rooms are okay, not that clean. I found pills under my bed, there was soap stuck in the shower. Spa staff is nice, but the concierge desk sure upset me! They gave me a number for a gift place to have a birthday gift sent to a friend. Champagne and fruit. They send a security guard up and tell my best friend compliments from downstairs. Hmmmmm pretty sure downstairs didn't pay for it, I did, yep it was me! Very tacky Polo! This morning I was leaving with quite a bit of luggage and not a single person asked if they could help. The best western is more polite. I feel sorry for people who have wasted their money on this place. I've stayed in much more polite motel 6s ha!

Problem: Write a negative yelp review.
A: Terribly ran! We will never be back to this location. Food takes forever and it doesn't come out right. The wait staff is slow and management has no clue.

Problem: Write a positive yelp review.
A:
First time here, and we had high expectations having heard that it was very good. Atmosphere is "old west steakhouse" with a cowboy theme, completely appropriate for the cowboy-themed South Point Hotel. The rumors are right! We started with the shrimp cocktail. Three perfectly cooked and very large shrimp. Followed by a tasty house salad, prepared table side with a champagne vinaigrette. Our dinners were bone-in rib-eye, filet Oscar style and a bowl of penne and a meatball (from Don Vito's next door) for our 8 yo son. We had mashed potato, a baked potato and steamed broccoli as sides. The food was excellent. Meat was tender and flavorful. The oscar style comes with two strips of king crab meat.. Never seen anything like it! Service was very prompt, attentive and personalized without being pretentious. We were very impressed with the restaurants' willingness to cater to our son's desire for pasta. This has to be one of the top steak houses in Las Vegas.