Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

I stayed at the Sheraton Chicago Hotel and Towers in December of last year and had one of my worst hotel experiences ever. First, when I went to check in, I was completely ignored by the staff, they were rude and seemed to have better things to do than help me check in. When I got to my room, all the way on the 23rd floor, the room was dirty and had not been cleaned. So back down to the lobby and they seemed to feel it was no big deal and gave me another room. I went back to check and the new room was dirty also. There were pubic hairs on the bed and in the bathroom. It appeared the maid only went into the room and picked up trash and made the bed but did not clean. All I can say is YUCK! My next visit to the lobby the staff gave me an attitude about having to transfer me to another room AGAIN! Extremely poor customer service and gross rooms. I felt like I was staying at a $30 a night roach motel, not the $250 a night Sheraton. My advise is to stay away.

negative

i recently stayed at the amalfi hotel in Chicago and was very disappointed right from the beginning. the girl at the front desk was busy talking to a one of her friends and when i finally did get her to wait on me she was rude and seemed bothered to have to wait on me. the room wasnt at all what i was expecting. it was dingy, dirty, and just seems like an old hotel. just not what i was looking for in a nice hotel. seemed like the quality you'd expect from a cheap motel.

negative

Didn't get the room we were promised. Kind of room we had reserved (2 queens) "wasn't available. they then squeezed 3 adult ladies into 2 singles and a blow-up bed. Had to pile furniture on top of tables to get it in! Very unsatisfactory!! Will not return, will not recommend. Will tell people going to Chicago to NOT stay in your hotel. When I next visit Paris nextspring, I intend to stop at your world headquarters to tell them what I think of the Chicago facility.
negative