Visited the bowling alley on a Thursday night, wasn't very busy, about half the lanes were taken up. We wanted two lanes but you can't get them next to each other unless you have more than 7 people especially when it's really "busy". We were getting two lanes regardless and would have taken both of them up whether were next to each other or not and so the GOOD customer service choice would have been to just give it to us but no, Joey the cashier did not want to. Damien the manager was useless as well. He claimed he couldn't give us two lanes next to each other because we didn't have more than 7 people and it was too "busy". We took up two lanes regardless!!!! Keep your customers happy. There are plenty of bowling alleys in Vegas and your customers are what keeps a place thriving. Very disappointed.
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negative

The menu items try to come across more authentic, but the food did not actually taste that way and prepared by Asians!. It is Vegas and in a hotel, but it's hard to pay this much for the kind of dishes on the menu. Noodle soups and even the salt & pepper squid didn't quite have the full flavors they should and felt "Americanized".
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negative

I am big on cleanliness. I could have overlooked the yard sale of chairs and tables left in my suite, but other things bothered me. These include: dirty carpeting (that doubled as an ashtray), scraped-up walls, doors and elevators, room service trays that sat in the hallways for 24 hours, the sound of loud arguments and smashing glass at 3 am, housekeeping staff that helped themselves to all of my change on the counter days before I was to check out, skels' panhandling and picking cigarettes out of the ashtrays in the taxi area etc. I guess they are saving money on maintenance. I was here on business, I would never come here given the choice.
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negative

I like the atmosphere, and they also have very friendly staff. I live nearby, and so go there a fair amount for coffee, lunch and light shopping. I find their food to be good, and I like the atmosphere, and the friendly staff. I guess the only complaints I would have are the lack of parking and fairly high prices. I guess you gotta pay more for 'organic' and wholesome' though.
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positive