Q: negative

A: This place clearly doesn't want business. I was looking for a tux for a black tie event, and I had some questions, not many. I was asking about prices and a group discount that I'd been made aware of, but didn't really get a chance to ask about anything else. The woman on the phone (Judy) was clearly impatient and sounded annoyed by my couple of questions. That's fine. I'll never go to this Men's Wearhouse location now, for suits or a tux. The people at Jerry's were much friendlier and more accommodating on the phone. As for suits, I'd rather drive an extra 15 mins to the store at Boca Park.

Q: negative

A: I have a long history of shopping with Sears and my family has bought from them going back 5 generations. But I think I'm the last of my family that will be buying from them as they ain't what they used to be. Pros: Jewelry sales. Craftsman tools Kenmore appliances. Stand alone, not in an ancient mall location. Cons: Sales people are on commission, some can be almost cut-throat in their approach. No I don't want your dang credit card. And you want me to pay how much for your new lease terms? Service Contracts for appliances are EXCESSIVELY over priced. Checkouts? Hope you're not in a hurry. Pricing: Some stuff is actually cheaper at Sears.com than it is inside the store. 2 Stars. (Yelp 100 in 2013 Challenge #22)

Q: negative

A: Open Road Tours nearly ruined our vacation! We booked our Grand Canyon tour several weeks in advance, but they called to cancel LAST MINUTE (literally 5pm on the Sunday before our Monday tour). The customer service rep cited weather issues and told us that given their 25 years of experience, there would be fog in the canyon and it really wouldn't be worth the trip up there. After about an hour of wallowing in dejection, we optimistically decided to just try calling around to see if any other tour companies were operating. Every single tour company we called (we went to tripadvisor and started with the highest rated) was still operating tours to the Grand Canyon but many of them were full. We finally managed to snag the last 2 spots with another company and there were absolutely NO visibility issues at all. In fact, the day was extremely clear and the Grand Canyon was spectacular. Open Road Tours was extremely unprofessional in not helping us find an alternate way to see the Grand Canyon after we expressed that it was our whole purpose in visiting Phoenix and the day we booked was the only day we could go. Rather than call peers to secure us spots, they told us there was nothing they could do unless we wanted to book on another day (impossible since we were leaving the next day). Given that there were absolutely no actual weather issues, and they had actually already attempted to reschedule the tour prior to the "weather cancellation" due to insufficient bookings on Monday, the entire experience leaves a bad taste in my mouth. PARTING THOUGHT: Why take a chance with your vacation and book with an unreliable tour company when there are so many excellent options in the area?

Q: positive

A:
I've been taking my puppy to this place for over 7 months now. I spent a lot of time researching options before choosing them and am so happy with my choice! We typically see Dr Jennifer Johnson and she is kind, funny and smart. We also saw Dr MacKenzie once and he was great, too. Plus, each person on their staff, from the assistants to the front desk, has been helpful and nice. Love everything about them :)