Q: negative

A: To celebrate a birthday, 4 sisters, 1 daughter and 1cousin spent 3 days at The Hotel at Mandalay Bay this past weekend. Very disappointing, it's our second time at the hotel, and it will be our last. We booked 2 rooms together with queen beds, and we were given king rooms at opposite ends of the 18th floor. We were told we should have called the week prior to check-in to request the rooms be near each other. When we said that we called 2 weeks prior, 1 week prior and 2 days prior to request the rooms together, we were just told that's 'the best they can do'. Then he said the Hotel didn't even have rooms with queen beds.....(NOT TRUE) A few unfortunate negatives were: - When we checked in we had to lug our own bags upstairs and there was a MOLDY, I MEAN FUZZY GREEN MOLDY room service tray in front of one of our rooms that stayed there for 24 hours. There were bags of empty boxes and garbage and green fuzzy cheese and strawberries. - There were not bathrobes, no slippers and no towels in our room. - Most of the staff that we had contact with, were not very friendly and seemed unhappy to be working at the resort. - The woman at the cafe would not give me small bills for change when I paid for our breakfast. I asked for 2 tens and 2 fives and she said no, she couldn't do that....(even though I could see she had a lot of five's and ten's in the register...) - The wave pool, and lazy river are tiny and took about 10 minutes to walk to through the casino area.... - These were supposed to be Suites, but there were no refrigerators and the Kurig coffee pot was there, although they told us it was $4.00 for each cup of coffee. - We asked for late check out for one of the rooms since our flights didn't leave until 5:30 and they said they could not accommodate us. On Sunday morning we asked for our bill so we could come back to pay. He asked how our stay was, and we said we would have liked our rooms to be closer together, and he asked what time we checked in. When we told him we arrived on Thursday evening he laughed... He actually LAUGHED and said ' Well, that's why we couldn't get you rooms together... you have to check in early in the morning'. (Isn't check in 3:00?) Don't bother staying at this hotel. There are tons of other options...

Q: negative

A: Don't waste your money folks! Spent $10 on a wash & car was still dirty & Lot's of bugs left on front end. Had to go home & re wash/clean car!!

Q: positive

A: Took my 3 year old and 1 year old here and they love it. Definitely a great place to let the kids be kids while avoiding some summer heat. My 3 year old loved the slides and had a lot of fun with these air gun cannon things that shoot foam balls. 1 year old had fun in the ball pit area. This was my first and my wife's second time there. She mentioned the owners were very nice as were were walking out. And she knows nothing about the reviews on here. So its an honest opinion coming from her. Plus she's a good judge of character the wife, I mean she married me.

Q: negative

A:
This place, argh! We went here about a year ago and were promptly sat. Everything good so far, right? Wrong! The waitress (with an emphasis on the word 'wait'), never showed up after 15 minutes. We got up to leave and the manager stopped us and offered anything on the menu for our troubles. We stayed, and the manager left a nice taste in our mouths. I wish I could say the same about the food... Fast forward to today. We figured we'd give this place another try because the manager had been so good to us the last time. We showed up and the hostess took us to our seats and I saw the head of the waitress from last time bobbing around the expo line. I said to my dining companion, "Christ, I guarantee she is our waitress again." After a few minutes she made her way over and said she'd be right with us. My dining partner and I looked at each other and mouthed the word 'f#ckballs' to each other. Here we go again! The waitress is the older gal with the black hair... I want to say she has glasses, but I could be wrong. In my mind her name sounds vaguely ethnic (not that that is an issue, I'm telling you this because should you not heed my warnings and actually come here and are sat in the section of someone who fits this description, RUN!!!!) She didn't take as long to come back around and take our drink and food orders, which was good. The food showed up and it was kinda gross. The rice tasted over-cooked and the meat was without "sabor autentico." We never received a drink refill without asking and waiting for it (she's getting better!). When it was time for the bill, our waitress disappeared. Why is it that this is the problem with many restaurants in Vegas?! Everything goes kinda well, then the server never brings the check?! I don't get it... We waited a good 10 minutes for the check and by the time everything was finished and the dust was settled, we vowed to never return. I will keep this solemn vow until I die, I promise that!