Article: . You may be angry, and may have every right to be, but being rude will only put the recipient on the defensive. Write in a respectful tone and avoid making threatening, angry or sarcastic comments at all costs. Remember that the person reading your letter was not directly responsible for whatever happened, and they will be much more responsive and willing to please a gracious, polite customer than an angry, accusatory one. Remember, the company to which you are writing probably isn't out to get you, intentionally. Most companies have an interest in their customer's satisfaction. You will have much better success treating the recipient as somebody who wants to help you, rather than assuming they're filled with malicious intent. Don't write when you're furious. Wait to write your letter until you have calmed down. Or if you wish, write the letter while you are fully steamed, and then let it sit for a day or two before you send it. In all likelihood, you will want to rephrase things in a less-incendiary way. Customer service representatives may receive as many as hundreds of letters a day, so it's vital that you get to the point quickly, so they know exactly what they're dealing with as soon as they begin reading. If your letter is too long or detailed, the reader will be inclined to skim its contents and end up with an unclear idea of the exact problem or your desired resolution. Avoid superfluous detail or going off on long rants or tangents. Try to keep your letter on a single page, or under about 200 words. Being authoritative in your letter creates the right tone and lets the company know that your complaint is to be taken seriously. This is especially true of more serious complaints, which may have considerable financial implications. Being authoritative encompasses a range of things, such as the quality of the language used, your knowledge of your rights and the company's responsibilities, as well as the professional presentation of the letter. All of these things give you credibility, which should positively effect the response to your letter. As mentioned above, formatting your letter in a professional way can favorably influence how your complaint is received. Include your name, address and the date in the top right-hand corner, followed by the name or title of the person you are writing to, along with the company's address, on the left-hand side, just above the body of the letter. Always type up your letter on a computer, this makes it easier to read and is much cleaner looking. If you must hand write your letter, make sure your writing is clear and legible, with no crossed out words or ink smudges. To write your signature, leave a blank space under the Yours faithfully or Yours sincerely where you can write in your signature by hand. Underneath this space you should also type your name so it is easily read. Keep the letter tidy and well-spaced, with paragraphs of approximately equal-size. Incorrect spelling and grammar can negatively influence how your complaint is received. Make sure to do a spell check on your computer before printing the letter, or have someone else read it over before you send it.
Question: What is a summary of what this article is about?
Be polite Be concise. Be authoritative. Format your letter in a clean, correct way. Check spelling and grammar.
Article: Double-click the Excel app icon, which resembles a white "X" on a green box, then click Blank workbook. If you have a specific file which you want to open in Excel, double-click that file to open it instead. It's in the upper-left side of the Excel window. On a Mac, click Excel in the upper-left corner of the screen to prompt a drop-down menu. You'll find this on the left side of the Excel window. On a Mac, you'll click Preferences... in the drop-down menu. It's on the left side of the Excel Options window. On a Mac, click instead Ribbon & Toolbar in the Preferences window. This box is near the bottom of the "Main Tabs" list of options. It's at the bottom of the window. You can now use macros in Excel. On a Mac, you'll click Save here instead.
Question: What is a summary of what this article is about?
Open Excel. Click File. Click Options. Click Customize Ribbon. Check the "Developer" box. Click OK.
Article: If your rabbit is suffering from heat stroke, you may notice something is wrong without realizing exactly what it is. Your rabbit may seem extremely stressed, listless, quiet, and confused. Take care when handling your anxious rabbit. Any rough handling or extra stress could cause health damage. Look for fast breathing that seems like your rabbit is panting. Your rabbit may only be able to take rapid shallow breaths while keeping his mouth open. This means he's breathing through flared nostrils. He may also toss his head from side to side while he struggles to breathe. If your rabbit concentrates very hard on breathing, he may forget that he needs to swallow. This causes him to drool or salivate. This difficulty breathing and drooling is a strong sign of heat stroke. The fur around your rabbit's nose and nostrils may also be wet if he has heat stroke. If your rabbit has heat stroke, he probably won't move around very much. When he does move, he might be slow and seem uncoordinated. Your rabbit might be wobbly or weak on his legs. Some rabbits tremble, shiver, or have convulsions because of heat stroke. Look at the thinly furred inner part of your rabbit's ears. You should be able to see small blood vessels in the skin which give the ears a pink, red, or flushed appearance. This is because heat stroke can cause the blood vessels to dilate (get larger). The ears will also feel hot to the touch. The rabbit's fur may seem dull and starry (ruffled or spiky). To decide if heat stroke is likely, ask yourself whether it's a hot day. If so, think about whether or not your rabbit has been in the direct sun. Think about if he has access to water and shade. These factors can help you determine how serious the risk of heat stroke might be and what you'll need to do to help your rabbit.
Question: What is a summary of what this article is about?
Pay attention to your rabbit's behavior. Monitor your rabbit's breathing. Look for drooling. Watch your rabbit's movements. Check your rabbit's ears. Consider the weather.