What happens next in this paragraph?

How to remember what your doctor tells you after an appointment
Bring along a trusted friend.
It can be helpful and comforting to bring a trusted friend or relative with you to your doctor's appointment, especially if you are very ill or if you are worried that you might get some bad news.
Additionally, that friend can listen to and/or take notes during your appointment.
A friend acts as a second set of eyes and ears. This reduces patient-provider miscommunication.