So a few weeks ago I met two friends here for some drinks after work. On a Friday night. I've heard a lot about this watering hole so I was excited to finally experience it. I was very happy with the outcome. The only downside was the lack of notification, "sign" labeling this place. My two friends, lady friends, had trouble finding it because of this. It's off of the "first Friday" street, next to the jobot's coffee shop. The beers were awesome, I love me some IPA so I had a few. Wood floors, small so don't expect very many open places to sit on a weekend. But a live band was playing which made the experience complete. All in all a cool little hip place downtown for a drink.
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positive

Food was great, drinks were great. Too bad they don't understand how to run a business. I purchased this Groupon for use on a Friday night while visiting Las Vegas. I called first, because I read the restriction about only being able to use from 5:00 - 6:30 for dinner, and reservations being required. The person I spoke with was really short with me, didn't really understand my question about "having a groupon and needing a reservation during that window, etc.". She told me to just come right over, because they weren't busy and there was no wait. When we got there, approximately an hour later, it was 6:15. I know this, because we had told friends we would meet them there at 6:00 and I was upset with my husband because we were 15 mins late. By the time we got sat and had ordered our drinks, it was probably 6:30. We had a party of 8, and spent almost $300 and 1.5 hours there. When I presented the Groupon, the waiter told me it was only valid from 5:00 to 6:30. I explained that I had read the fine print, had called for a reservation, was told it was unnecessary, and was still seated by 6:30, regardless. He persisted in saying that he understood, but still couldn't honor it, but i was welcomed to use it on a different night. When I explained that we were in from out of town and had purchased it specifically to use that evening and asked him if he could let me talk with a manager, he said he would certainly check with the manager and explain my dilemma. He came back a couple minutes later and told me that "the manager was sorry, but they couldn't accept it, and since I was from out of town, I was welcomed to call Groupon and request a refund". Really? I'm not a cheap skate. In fact, I'm the opposite. The measly Groupon amounted to a $17 discount on a $240 check, upon which I left a $50 tip. I really don't care about the $17 but I do feel a little scammed for being lured into their business, bringing 7 other people with me (2 of which live in Las Vegas) only to be treated like dirt. Worse than that, I hate that the employees at Firefly, clearly don't understand that the value in advertising is in bringing new customers into your business and keeping them coming back, not to bait and switch them, thus ensuring they will never visit again. And, sadly, had the manager come over and spoken to me, I could have shared this feedback with him, rather than airing my grudge on Yelp. Fail, Firefly. Fail.
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negative

what?!? i had reservations here for 10pm for my girlfriends birthday (closes at 11) the host tells me they 'feel like' closing early, and they won't serve us. i ask to speak to the manager and he says he won't allow that.. the patrons who were leaving when were denied said it was gross and super greasy anyway
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negative

Resembles Disney land from outside but is nowhere close to a luxury hotel. The moment you enter the lobby you are greeted with a wierd odor that turns you off. It's way too strong and gave me sneezes. The so called tower room had a horrid view... Facing the other tower. And the amenities suck. Pillow covers and comforter were torn and room stank. The only things positive was that house keeping was prompt and pool area is awesome to relax. Oh and did I mention it's the only hotel on earth that does not have wifi and just one horrid LAN cable.., well that's ridiculous. Even motel6 has high speed wifi... Next time I visit Vegas. I wouldn't mind paying a few extra bucks n staying on the strip in some pricey hotel... At least I cud brag abt it...
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negative