Q: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
I checked into this hotel, Rm 1760 on 11/13/2010. Next day, I woke up with bed bug bites, numerous, on my arm and back. We reported this to the management who assiged us to rm 1901 and promised to get the room inspected and "taken care of". I insisted that they get all my clothes laundered, which they did. Interestingly, no one from the management, other than the security guy who came when we first complained, even offered any apology for the inconvience. I missed couple of meetings that day. The next day, I called as I forgot something in the previous room, only to discover that the room was already assigned to the next guest. So much for reporting!

A:
negative