Customers will size you up within a few minutes of meeting you at the dealership. Make sure you present your best self by dressing professionally every day for work. Put on a clean collared shirt, dress pants, a blazer or suit jacket, and formal shoes. Be well groomed and well put together so customers see you are trustworthy and professional. As soon as customers arrive at the dealership, be there to greet them with a "Hello" or "Hi there." You can then introduce yourself and ask the customer how they are doing. You may say, "Good morning! Welcome to Woodland Motors. My name is Sara, and you are?" You can also offer to shake hands with customers as part of your meet and greet. Let the customer introduce themselves and lead them onto the lot or into the store. This will give them a warm welcome and let them know you are there to serve them. You may ask them, "How can I help you today?" or "What are you looking for today?" Chat with them about what car they already own or owned previously. Get to know what they need or are looking for so you can help them effectively. Asking these questions can also help you get a sense of their budget and how much they can afford to spend on the car. Keep your body language positive and open by maintaining eye contact with the customer during the sale. Smile, nod, and speak clearly to the customer. Encourage them to test drive cars they like in their price range and make yourself available to them as needed. You can also try mirroring the customer's body language to stay in sync with them. For example, if the customer folds their arms over their chest, do the same. This will show them you are paying attention to them and are on their side. Know the car industry inside and out so you can answer any customer questions with ease. Being up to date on your car makers and models can also make it easier for you to recommend certain brands or models to customers. Read car magazines and newsletters. Look up the latest car models online. Some dealerships will offer complimentary training for salespeople to help them stay sharp and improve their sales. Most car salespersons will get paid a base salary of $40,000 USD or an hourly wage of $20-$25 USD. Over time, your salary may increase based on your sales. To increase your income, you can work on commission where you earn a certain amount of money based on each car you sell. Working on commission can help to motivate you to sell and increase your pay. Some dealerships will also give bonuses if you have a great year of sales. You will need to prove to your employer you are worth your salary by making a lot of sales on a regular basis. If you do so, you can reap rewards like high commissions and bonuses.

Summary: Dress professionally. Greet customers right away. Find out what the customer is looking for. Maintain a positive, friendly attitude. Stay up to date on car makers and models. Try to work on commission.

If you aren't logged in already, you'll need to enter your email address and password for Gmail. The Chats option will allow you to view the transcriptions of any Gmail chats from that account. You can click on individual chats to view their contents. You can search through specific chats by typing keywords into the search bar above your chats.

Summary: Open your Gmail account. Navigate to the Inbox menu. Scroll down until you find the "Chats" option. Click the "Chats" option. Look over your chats.

Don't skirt around the issue when there's something to celebrate! Mention the reason that congratulations are in order right off the bat. If you want, you can tell the person how you heard the news. This will set the right tone and make it easier to say the right words and share in the person's excitement. Here are a few ways to bring it up: Craig, I heard the big news that you're engaged! How wonderful! Celine, your father told me that you scored more points than anyone else on the team this season. Lola, I just saw your Facebook post. I am so excited to hear that you're having a baby! Marcus, we just heard the great news that you were promoted to senior manager. After stating the achievement, express your congratulations with a winning smile. The expression on your face is pretty important, because if you say congratulations with a serious look on your face, the person will probably think you aren't actually all that happy for him or her. If you're congratulating a close friend or relative, you can give the person a hug, too. If you're worried your facial expression won't come off the way you want it to, you might try practicing in the mirror at home before you see the person. Your tone of voice matters, too. When you say "congratulations," sound excited - not flat. If it's appropriate, you can follow up the word "congratulations" with an expression of how you feel. For example, you could say that you've enjoyed watching the person work toward his or her goal, or simply say "I'm really happy for you." Be as expressive as you want, keeping in mind that your tone of voice will really make a difference. Another way you could follow your initial expression of congratulations is by asking some questions about the accomplishment. If your friend is having a baby, for instance, you could ask about the due date, or ask if there's any way you can help out in the coming months. If you're expressing congratulations in a professional setting, especially to your boss or manager, it's fine to be a bit more private after you've expressed congratulations. Stick with the usual customs of your workplace; if people are generally friendly and effusive, say as much as you want. If you work in a traditional corporate environment, you may not want to go overboard. No matter why you're congratulating someone, try to make your words and actions as genuine as possible. Of course, there are moments when it's necessary to congratulate someone when you're not feeling particularly happy for them, and in those cases you just have to fake it as well as you can. But try to remember that you'll have your turn in the spotlight at some point, and there's nothing wrong with celebrating someone else and trying your best to emanate positive vibes instead of nursing jealous thoughts. If you feel forced to congratulate someone when you really aren't happy for them, it might be best to send a note instead of congratulating him or her in person. You might not be able to control your facial expressions face to face. The person could be left feeling deflated, or wondering whether you're jealous.
Summary: Bring up the accomplishment. Say "congratulations" with a smile. Mention your feelings on the subject. Try to make it heartfelt.