Love their sandwiches, and I am a regular customer. Yesterday went with a colleague and they messed up her order. We ended up waiting for an hour and they still didnt get her sandwich. When we went to the counter and asked, they made one (which they brought to the table about 20 mins later) then it wasnt what she ordered! Very very disappointed with their service!
Is this review positive or negative?

[1]. negative
[2]. positive
Answer:
[1].