Q: negative

A: These people suck. I took my 2006 Chevy Cobalt SS in today for 4 new tires. Left the keys with them due to long wait and had promise from JUAN (manager) that I would receive call when the new tires were installed. Over 3 hours later I returned due to no call to find my car sitting in the unsecure parking lot with the alarm not set, doors left unlocked, and trunk open for anyone to come by and take whatever they wanted. In addition, there are jacka$$ employees working there who do not know how to drive a manual transmission with a reverse lockout because they literally ripped the shifter boot off the console and damaged the shifting mechanism - the car will now shift into ANY gear when the engine is turned off and the clutch is NOT engaged. I show the manager 'PAUL' who is now on duty the condition my car was left in and his response was "the glue just came loose". OK, and my certified mechanic husband is an idiot. This yahoo refused to take ownership and responsibility for the actions of his staff and now I am looking at the possibility of paying for these repairs myself as the car is damaged. Let's just leave it said that Bruce T. Halle President and Director, Rick Sims, Regional Vice President, and Phil Trent, Assistant Vice President, will all be receiving phone calls from me next week. Fortunately for me, the corporate offices are here in Scottsdale so I can stop by as well with the pictures I took BEFORE dropped the car off (including the odometer reading) and the pictures I took AFTER when I picked it up showing the shifter boot separated from the console. Some yahoo in the showroom muttered something to the nature of "the car only moved 25 feet so I don't see how it could happen" I told him I've been driving this car for years and an idiot who did not know how to drive this car could easily damage the shifter in less than 25 feet - by the way, dude, it is MORE than a 25 foot drive from THAT parking spot to YOUR lifts in the shop.

Q: positive

A: This place is hands down great the food was so yummy but i think what made it to 5 stars was May our waitress, she was so nice her customer service was on point. My cup of coffee was never empty and she knew what i needed before i even asked. Thank you May!

Q: negative

A: My son and I love going to IHOP for breakfast. Well this was our first attempt at this location and it was below expectations. The restaurant had about 10 tables empty and we still had to wait 20 mins to be seated. My guess is they were understaffed. Once we did get seated, service was slow and really bad. I had to ask 4 times for silverware, 3 times for a straw for my sons cup, and the food just wasn't that good. My plate was dirty. My son asked for strawberries on his pancakes and they had blueberry syrup on them - I wonder who's plate they scraped them off of. Oh and the straw came as we were paying. Not our best IHOP experience.

Q: negative

A:
With reviews ranging from 5 stars to 1...my wife and I decided to give it a try for our 3rd wedding anniversary dinner. Good thing she and I have a sense of humor because we needed it. From the cheesy bad decor, to the awful / skipping CD music and abysmal lighting, we wondered whether the food was so superb that some people chose to ignore the obvious deficits and gave this place a high rating. Uh, no. We were the only ones in the entire restaurant on a Wednesday night. That's right. The only ones and we were there for a couple hours and still the service was lacking. On the plus side: They accepted our Restaurant.com discount coupon, which was good considering the other review I read about them choosing not honor one they felt didn't apply. The combination waitress/hostess/manager/(& chef?) also did not charge me for a glass of wine that was way passed its prime and smelled / tasted like vinegar, which again, was good service on their part. But the food was just ok. Not bad. Not superb. Just Ok. Probably the most entertaining part of our meal was the suprise we received while eating our dinner. As we listened to the loud Indian music piped over our heads, we were quite suprised to hear the Hindi version of the Fergie's "My Humps." We actually stopped eating, looked at each other and burst out laughing. I could just see a lady in a Sari singing about her humps, her humps, her lovely lady lumps...uh, what??? Also, it seemed like the proprieters were having a family dinner at one of the tables; complete with children doing homework. We won't be going back and suggest you try somewhere else.