Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Problem:After reading the reviews on this place, we were really looking forward to trying it out and having hot soup on a windy day. Unfortunately, we ended up being disappointed and leaving hungry.

There were maybe around 3 or 4 other parties when we got there so we didn't expect to wait long. We ordered chicken wings and the Japanese Miso hot pot. It took at least 30 minutes for the order to come out and only after following up with one of the servers who later turned out to be the manager. All the wait staff were very nice and did apologize for the delay. The food came out shortly after and the chicken wings were okay but we were so hungry by then anything would have tasted good. The hotpot came out after and the serving looked good for the price.

Our dining experience made a turn for the worse when I found a piece of wire in our soup and I brought it to Ariana, the server's attention. She apologized and told us that she would be right back. After waiting another 10-15 minutes, she came back and said the manager will take care of us but didn't really elaborate. At that point, we had waited almost an hour and only had chicken wings. Another server asked us if we were okay and we told her that another server was helping us. We waited another 10 minutes and finally followed up with Ariana again who then told us that the person who came over was actually the manager Kara and she would take care of our bill. I told her that we didn't even know that she was the manager since she didn't introduce herself, just thought she was another server.

I understand that the place is new and maybe they are not used to handling this type of situation. I appreciate that they took care of the bill but we hardly ate and left still feeling hungry. They could have offered to replace our order although I'm not sure how much longer we would have been willing to wait. Sad to say we won't be going back anytime soon.
Solution:
NEGATIVE