Problem: What would be an example of an negative review?

Answer: My wife had a buy one, get one coupon in recognition of her birthday so she ordered a full rack of baby back ribs while I ordered pork shoulder. The ribs were overdone and the pork shoulder lacked flavor. The sides were hit and miss: potato salad (too much mayo), baked beans (excellent) and mac and cheese (fair). We are going to take a pass on this offer in the future

Problem: What would be an example of an negative review?

Answer: Just left the Great Dane in Fitchburg. We ate on the patio. Food was OK, but we were in a smoker's convention. Most people around us, and at the outside bar were smokers. I would recommend that the hostess inform guests at the time of seating that smoking is allowed in that area. You would at least know in advance before being seated and ordering. We have been there several times in the past but had always sat inside until this evening. Now we know better. Our clothes and hair smell like smoke, and we are stuffed up. Beth & Dave

Problem: What would be an example of an positive review?

Answer:
I've taken my car to Tuffy on S. Tryon near Ayrsley since I moved to Charlotte, but when the quality of service went downhill recently, I found myself looking for a new mechanic. Coulwood Tire & Auto in NW Charlotte came recommended by a friend, and my first visit went as well as a trip to the mechanic could. Coming from a guy who never learned how not to get ripped off at the mechanic, that's saying something. John, the manager, was courteous and professional. He didn't try to upsell me on anything. The waiting area was clean and inviting. I even got a ride back to the office by Percy, one of the crew. Nice guy, too. The service took a little longer than expected, but not too bad. And hey, I was at work instead of a waiting area...so that's good. The work seems to have been done as expected; I checked the spark plugs, new S-belt...everything seemed in order. The price wasn't brutal. Tune-up, oil change and a new serpentine belt: $465. About what I expected. Still tough to swallow, but that's the life of a car owner, ain't it? All in all, I'm pleased and will likely head back to Coulwood Tire & Auto next time I need service.