Instructions: In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Input: Product was five stars, shipping was 0. I really hate to score them down because of this, but I had to spend a total of 1.5 hours on the phone with LaserShip over the course of three calls because they would not deliver a box of just mentos without being signed for. I almost had to request a refund because I was about to be required to drive 30 minutes to pick this package up at the shipping facility. I'd only buy from this vendor again if they switch shipping services.
Output:
3