Choose your answer: is the following review positive or negative?

Called requesting a packet of information in order to hire one their models for regular fashion shoots. They never sent it. The impression I was given is that I am a waste of time because I do not have billions of dollars. Guess what? My money spends just the same as any wealthy client you have. Way to screw the start-up. Great job, guys.

Available choices:
I. negative.
II. positive.
I.