Given the task definition and input, reply with output. In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

DISAPPOINTED! Brand new and the frame doesn't work. I have a newborn baby and was so excited to display our baby pictures. After several attempts and a 20 minute call to customer service the frame still doesn't work. I was hoping for something ready to use and this is not it!!! So upset by the loss of time (that I do t have) trying to get the frame to work, disappointed to say the least.
DISAPPOINTED! Brand new and the frame doesn't work