We one time called around 12am if they were still open and said they were "out of everything." I did not believe it so we still went anyways after checking their closing time is 1am. They took our order still and sat to chat for a bit. We were told to leave 30 min before closing as we were the last customers there. This place has horrible customer service. The workers talk ill towards the customers who they believe dont understand their language too
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negative

I bought a Groupon to Gaetano's. My boyfriend and I went on a Saturday night around 7 and the restaurant was about half empty. First thing, service was slow. We had a reservation, and we were seated immediately, but we had been sitting awhile before our drink orders were taken. And then when they were, it took awhile for them to get to the table and for our waiter to come back to get our appetizer order. We got our appetizers fairly quickly. However, there were 35+ minutes between the time we finished our apps and received our main course. During this time I think a busser came over to refill our water, but otherwise didn't see our waiter. I had ordered the gnocchi, which was okay but on the bland side, and my boyfriend ordered the lasagna, which came out cold. My boyfriend had to work later that evening, and we thought we allowed ourselves plenty of time, but by the time the food came out, we were crunched for time, so we just quickly ate some of our food, boxed up the rest, and left. I wouldn't go back, especially paying full price.
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negative

Didn't wait very long to be seated. Very large restaurant. Felt like a large cafeteria type dinning establishment more than a restaurant. Service was good. We ordered the chicken, basil, tomato, mozzarella pasta. Decent flavors. I thought it could have been more potent. Four small pieces of chicken with a little mozzarella melted on it. Some heirloom tomatoes. A lot of pasta but again not much chicken for 16.00 I was disappointed with the product quality and would not order this again.
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negative

Love love love. My morning addiction. Coffee is excellent, boys are always entertaining, crepes are deeeelish, music is awesome, and I can hole up in the cute little living room and work while I get jacked up on caffeine. Oh! And the oatmeal too! Mmmmm... This is a REAL coffee shop. The kind where people have conversations and you run into people you know - or meet new friends. If you suck, please don't ever, ever come here and feng up our shui. JoBot - I love you.
OPTIONS:
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positive