Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: This hotel was magnificent! Not only was it a mini palace, but the staff was polite, helpful, and professional. In an e-mail I received before we left for Chicago, the concierge, Les, offered to get us tickets, directions, reservations to anything we'd like to see/do. He also got us an upgrade on our room, and when someone rudely butted in line as we were registering, the registry person said they would upgrade our room just for that. And so we were granted a beautiful suite complete with king size bed and jacuzzi. The bed and the linens were so comfortably both of us slept late every morning!

A:
positive