Problem: I'm not one to usually make dramatic statements but : BEST BURGERS EVER My office recently moved to this area and have come 3 times now. My favorite is the Afterburner Burger. Also, an incredible selection of soda. Much of it pure cane sugar. Very nice staff, always busy.
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A: positive

Problem: With such a high tech place they lost my order. Not that I called in an order, I walked in and was eating there. New place or not, this is basic. I do see the merit in taking money and not wanting to give the product, but I do believe there are laws against that. Anyhow, as I write this I still haven't received my food. And what is the deal with charging extra for veggies in a teriyaki bowl? Even before the veggies I think they are charging more than samurai sam's. So, 21 minutes to get my food because they lost my order. Best part, not even an apology. Dark meat was so so, the rice was decent, but I'm not impressed with spending a buck for veggies that are free everywhere else. At sam sam's I get a large, white meat only? Brown rice and a med drink for 9.60. To get dark meat, white rice and a small drink at "T-Mad" was $9.71. And by the way, to me teriyaki sauce is thick, not thin like soy sauce. The good news is that I will likely go back. The bad news is that it will be btwn 6 and 12 months as my "boycott" so to speak of this experience. If the food and service get better I will increase my rating. Until then...
How would this review be described?
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A: negative

Problem: I have to say that I have been back twice in the last month since my last visit which was in the summer and was not incorrect in my suspicions that the new parking and street through the center would ruin the atmosphere. We used to visit several times a month but didn't even bother to visit during the holidays this last year.
How would this review be described?
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A: negative

Problem: The wait staff was slow and inattentive; the bone-in rib eye was mediocre at best; the atmosphere was way too loud for a nice sit down dinner. We arrived on time for our reservation and had to wait 30 minutes before they gave us a 4-person table for our party of 5. We kept having to flag down wait staff and bus boys passing by because there was always something missing. First there weren't enough place settings, then not enough forks, then not enough plates when we clearly stated the steak was to be shared. After we finished our food it took us 15 minutes before we could flag down someone to bring the check. It was such an underwhelming experience we didn't even ask to see a dessert menu, nor were we offered one. The presentation of the seafood tower was great and the seafood was very fresh, which is the only reason I'm giving 2 stars instead of 1.
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A:
negative