Problem: Write a negative yelp review.
A: There are hardly words to describe how poorly made their products are, but they've managed to dig a little bit deeper with their customer service. We purchased a home that had what we thought were Hunter-Douglas window coverings, but turned out to be Springs. The plastic clips had cracked and broken in direct sun (funny, but you put window coverings up to keep out the sun). Our licensed installer called them to get replacements, they sent the wrong thing. Then it turned out the battery packs weren't working. They wouldn't send them, telling him I (the customer) had to call. When I finally got through (no mean feat) they told me they don't sell directly to customers. ? After expressing my extreme displeasure he agreed to send me the battery packs. He told me 5 days. They didn't run the credit card until a week later, Then it turns out a motor is bad. As the blinds are "just" 5 years old, they don't warranty them. My guy talked to them two weeks ago and we were told a "motor resetting tool" (really?) would be here by Tuesday. It's been two weeks. No reset tool. I know the original owners went for Springs to save a few dollars, but this is where the cheap turns out expensive. And time consuming. AVOID. AT. ALL. COSTS. (costs being a key word here)

Problem: Write a negative yelp review.
A: This business center is a joke. And I think some other reviewers on here are actually reviewing MGM the casino/hotel - I am not. I am reviewing their horrible business center which is directly the the right of the main check-in at the lobby. The day I went in I was simply wanting to get some papers printed off of a laptop - that's it. I had cash and that was a big freaking mistake. You see, the business center does not take cash, either credit card OR you have to pay cash and then get a card. After precious minutes went by (because I needed this done quickly) I finally realized I had to get a card and the proceeded to wait in a line a mile deep because they only had ONE girl working the desk. Yes, one girl answering phones and dealing with every person in the business center. So I get my card, go back to the self-serve station with my laptop and OF COURSE the card does not work. I have to go back and tell the girl it is not working. So she tries the card, no go. At this point I became so intensely angry I walk out and some bell hops see my anger and frustration. So the bell hop takes me back in the business center and he actually goes behind the counter, through a door and finds someone to help me. Well, this person is an absolute idiot, he hands me a business card with an email on it and tells me to email the papers to the email address on the card and they will print them behind the counter and then... he DISAPPEARS! Yes, just leaves me. AFTER 45 MINUTES OF JACKING AROUND MY PAPERS ARE FINALLY PRINTED. Yes. 45 MINUTES. Are you serious MGM? You made my client late in starting his meeting because: 1. You business center is not staffed well enough 2. Those who run your business center are inept and not customer friendly 3. Your business center just basically sucks.

Problem: Write a negative yelp review.
A:
Well where should I start? I made the reservation on open table about a month ago and was looking forward to this dinner immensely. I am a huge Gordon Ramsay fan and we ate at Burgur the day prior. We had a 7:30 res and arrived on time. We were asked to go to the lounge and wait for our table as it wasn't ready yet. At 8 pm I approached "Erica" the hostess and asked if she knew how long it will be until the table was ready, she answered very abruptly and rudely saying they will come and get us when it's ready. There was no explanation and no apology, just attitude. We were taken to our table shortly after by another hostess who was great. I also was disappointed with the music level, it was so loud that it was hard to enjoy the dinner, it had a very club like atmosphere that took away from fine dinning. Our waiter Tony was great and very helpful as well and Andrew and Krystal who helped out with a few question and service. It is also disappointing that you cannot get a 6 oz steak, not everyone can eat 10 plus oz's of meat. On a less important point but noteworthy we were not offered regular water, bottled or sparkling only, just something that lessened the experience. At the end of the evening and a $400 bill the evening was enjoyable but disappointing.