Problem: What would be an example of an positive review?

Answer: I was really impressed with this establishment. It is well lit with plenty of seating options. It has a pretty big menu for its size. This is a place for a beer drinker, not a casual sipper. They take their beers very seriously. There is Fabroni's pizza and other local snacks. The chocolate dipped pretzels come from straight down the street. The bartenders are friendly but not overly chatty. It is a great place to grab a drink on a date or after dinner for some late night chatting.

Problem: What would be an example of an negative review?

Answer: Let me begin by saying I'm totally disappointed and outraged at the aftercare, customer care, quality of work and Mark!!!!!!!! My problem is Mark and the fact that I called to make them aware that my hard top convertible will not work(this is after they just fixed my trunk, and replacing parts and the wiring system and lots of other stuff, that's all tired in to my convertible mechanisms). Mark wanted to engage in an argument and basically insinuate to me that it was something I did. Good year had previously repaired my trunk, which is my convertible, being that the hood folds into it. When i asked to bring my car back so they can look at my car and fix my convertible he told me, " We don't do convertibles," I then said to Mark, why did you bother with my car to begin with, bcz my trunk is my convertible.. It's all tied in together? He then elevated his voice and basically told me to get off his line and call my warranty company...... Now that they've gotten their $$$$ what do they care now!!!!! Let me state this, I'm a single woman, I don't know much about repairing a car, but I know a lot about customer service and quality care. When your customers trust you, we become repeat customers because you stand behind your work and reputation. I don't blame the company Goodyear, just some of the people it employs. End result... I am taking my car to the dealer to be repaired.... I've tried local repair shops and the customer care and quality of work is simply unacceptable!!!!! I am a hard critic. If you claim to be the best at what you do.... I expect no less. Not once did I call Goodyear screaming and yelling or rude to them at any time. I could write more of my experience, but I will leave it at this..

Problem: What would be an example of an negative review?

Answer:
There aren't zero stars available, because if there were Pure would deserve it. I mean, any place that fetes Jersey Shore rejects cannot be taken seriously (If snookie is hosting Halloween I am going to be as far away as I can be. And that people would want to see her already shows you the kind of people that come here). You walk up and you're basically treated like cattle, and that's actually giving them credit, so that you can get into the most unoriginal club I've ever been to. It's like they converted a warehouse into a 'club.' The bouncers are self important and hold clipboards because apparently that raises the 'I'm so awesome' meter. Don't buy into it. You finally get the golden ticket and you're herded into this big room where having your space invaded is a step-by-step happening. You cannot get away from people breathing on you, touching you, screaming in your face. It's obscene and unnerving. Oh, yeah, TRY getting a drink in this place. If you can accomplish that I can assure you that you won't get a drink that is even in the same stratosphere as the drink you thought you ordered unless you ordered melted ice over some no-name liquor. Drink before you go and save yourself that blatant rip-off. The music is fine for a club. That's all I can say about that. I have actually made it to the 'VIP' area several times (by virtue of knowing someone there) and ended up feeling like I was lording over the poor losers begging to get into it. I suppose if you want to pay cash to feel like a douche then don't let me stop you. This club is way past it's expiration date. Let it die.