Sentiment analysis: Horrible customer service. Only customer in store ready to check out another customer walks in cashier decides to help new customer instead of checking me out. Tells clerk waiting on me they have to wait mind you the new customer has not made up her mind. 10 min later they can check me out. No sense of what customer service is. Asked to speak to manager she never came out of her office.

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negative

Sentiment analysis: How terrible is this place? Their service is terrible. Their pricing is okay since they're in China town. The fact that they monopolize on the late night "coffee cafe" market is their main selling point. I've never encountered a pleasant employee. It feels like they have no expectations for their staff to provide any sort of service. Their Thai tea is okay. I wouldn't believe it if someone told me it was brewed in house. I've been here about 5 times and never by my own free will. The one thing I'll give them is their takoyaki is okay. Their iced green teas are good.

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negative

Sentiment analysis: Did not enjoy. Waiter was a douche and food was terrible.

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negative