A new Friday , a new week . Nothing much really happened this week . Lets see : Monday - I finished my anime series " My - Otome " Very good series . One of my favorite anime series . Tuesday - Had a bad day on the phones .

Pick your answer from: a. They did n't have many phone calls to make .; b. They had dealt with a lot of rude customers .; c. No one had called them on their phone .; d. None of the above choices .;
Q: Why did they have a bad day on the phones ?
b.