TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: I recently stayed at the Amalfi Hotel in Chicago. Although I visit this fun city quite often, I was somewhat disappointed with the service and noise in a hotel that is called "luxury boutique". To begin with, our "Experience Designer" was somewhat put-offish and cool. She did not really have a grasp of all the wonderful things to do in Chicago. Although she did look up some attractions, it seems like she may have recently arrived from LA. As far as the room, it was indeed luxury and had nice lighting and decoration. However, the noise from the adjoining room was unbelievable and kept us up all night. Most likely, the walls are very thin, and construction is not the greatest. Who wants to hear the neighbors, especially when they are honeymooners or whatever! So we probably will not stay there again. The location is great, the cocktails fine, the luxury is there, but other than that, it is the pits. Weary Traveler, San Francisco

SOLUTION: negative

PROBLEM: The stay at the Hilton Chicago definetely felt like a vacation. Sleeping in that big wonderful bed felt like I was at home! The accommodations and hotel are beautiful. I especially enjoyed the gym. The staff was friendly and helpful. I would reccommend this Hotel to anyone who is looking for a home away from home.

SOLUTION: positive

PROBLEM: My Family and I went to this hotel on holiday last month. It was a very bad hotel. When we got there we imediatly checked in and went up to our room. The view from the window was a brick wall. Really? We even asked the Lasy at the front desk, but she said they couldn't put us in a room with a view cause we didn't book one and we couldn't upgrade. Also, My Wife is a light sleeper and the trains kept her up at night. Another thing is alot of ads boast a hot tub in all the rooms but this is not true, our room only had a normal tub. But, the tub had no stopper, so we could only take showers. The room was also very small compared to other hotels with around the same prices.

SOLUTION:
negative