There are various aspects that go into making a successful school, and success can be measured in various ways. Often, the teachers are praised for a school's success and blamed for its failure. Yet, in order for a school to be effective, it must be a place where teaching and learning can easily take place, and that requires the hard work of more than just educators. Students must take learning into their own hands and feel as if what they are doing is as important as it actually is. This can only be done with the cooperation of every adult that is involved in the students' life. Some of these individuals often go unnoticed, yet the role they play in the students' lives is immeasurable. In the school, administrative assistants greet students at the start of the day and answer a large quantity of questions. When an assistant remembers a student's name or even something special about that student, it communicates to him that he is cared for. The assistant can also give that extra encouragement for a student to make better choices, especially when they are visiting the principal's office. Meanwhile, though cafeteria workers have a short space of time to interact with students, they can make a big difference as well. Beyond meeting nutritional needs, cafeteria workers may also on occasion meet the emotional needs of the students they serve. Students benefit from positive interaction with adults, and cafeteria workers may give that extra bit of encouragement that a child needs. Custodians are usually underappreciated for what they offer to schools. They have to be knowledgeable about everything from cleaning to fixing the most intricate tools. They get to school early in the morning before teachers arrive and lock up late at night after the last student has left from the after-school event. They also make sure teachers are equipped with the necessary items and prepare the rooms so that they are ready for learning. A great custodian also gives that kind word or extra smile to that student who needs it most. Which of the following is TRUE about cafeteria workers? A) It's enough for them to cook for the students. B) It's hard for them to interact with the students. C) They have the most interaction with students at school. D) They can also meet the emotional needs of the students.
D
(Question)
Do you have an emotional brain or a rational one? Researchers at Australia's Monash University have found actual difference in the brains of people who respond emotionally to others' feelings compared with those who respond more rationally. A study published in the journal NeuroImage has looked at whether people who have more brain cells in certain areas of the brain are better at certain types of empathy, according to Science Daily. Empathy is the ability to understand and share the feelings of another person, and the two types investigated were cognitive empathy and affective empathy. "Every day people use empathy with, and without, their knowledge to get around in the social world," said Robert Eres from Monash University's School of Psychological Sciences. "We use it for communication, to build relationships, and to increase our understanding of others." "People who are high on affective empathy are often those who get quite fearful when watching a scary movie, or start crying during a sad scene. Those who have high cognitive empathy are those who are more rational, for example a psychologist helping someone," explained Eres. The results of the study showed that people with high scores for affective empathy had more gray matter in a part of the brain called the insula, found right in the "middle" of the brain. Those who scored higher for cognitive empathy had more in a part called the midcingulate cortex--an area above the corpus callosum, which connects the two halves of the brain. The discovery "raises new questions--like whether people could train themselves to have more empathy, and whether those areas of the brain would become larger if they did, or whether we can lose our ability to empathize if we don't use it enough", according to Science Daily. "In the future we want to investigate further by testing whether training people in empathy-related tasks can lead to changes in these brain areas. We also want to investigate if damage to these brain areas, as a result of a stroke for example, can... Which of the following will be one of the focuses of future investigations according to the article? A) How to train people in empathy-related tasks. B) Whether people can be trained to be more empathetic. C) Whether empathy problems can lead to damage to areas of the brain. D) Why people seem to lose their ability to empathize if they don't use it enough.
(Answer)
B
Ques:As I made my way to my office last Thursday, I noticed an A4 poster stuck to the lift door. Then I noticed one on the wall, one on the noticeboard, and then one on my classroom door. In fact, they were stuck to nearly every available surface along the corridor. And they all had the same statement:"All I'm asking for is a little respect seeing I pay you PS9,000 a year." I still don't know what led to this flyer campaign -- it is said that it's linked to a group of students who were not given extra assignment grade for their examination -- but I could not help but become annoyed at the impolite language. I started to think about the ways that my students act and speak, and the way I acted and spoke during my time at university. I will admit that I didn't do all of the readings, and yes, I may have missed a couple of lectures throughout the year, but I completed all assignments and followed the guidelines presented to me, without expecting my lecturers to chase after me. I wish I could say the same for my students. As I walked through the car park with a colleague at the end of the day, we discussed the unrest that the posters had caused:"If you ask me,"he said,"all universities are going to need a customer services department before long."And there it was, plain and simple, the issue that I hadn't been able to explain: these young people weren't behaving like university students, they were behaving like customers. I recalled the student who told me he was disappointed with his low grade because he had"paid so much money". My colleague topped it: when one of his students was asked to leave a seminar for not completing the reading, he responded:"I pay you to teach me what's in the article, not the other way around." Last week I sent out the first round of grades for a module and had 12 emails of complaint within an hour. One in particular stood out for its misunderstanding of what it means to be a scholar. The student said the grade must be incorrect because he had turned up to all the lectures -- as if simply... How does the author feel about the students' words in those posters? A) Angry. B) Excited. C) Relieved. D) Moved.

Ans:
A