Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My wife and I stayed at this hotel at the end of May, 2009. She came for the weekend for a function and we extended the trip to take in the city. We got a deal on this hotel through TravelZoos. $249/night stay for $99/night plus we got the full buffet breakfast. The room was wonderful. Extremely large King size bed with expansive sitting area. We are used to smaller hotels with little room to move. The bed was extremely comfortable with lots of pillows. No wear or damage in room at all except sink tap dripped a bit (poor taps). We could have upgraded to river view for $20/night but chose not to. We enjoyed the room for what it was. 22nd floor looking south. The buffet breakfast was great. Lots to choose from and very fresh with made to order eggs, non stop coffee and juice and the servers were so eager to please. Great to have breakfast included in night stay. Might be a bit dear to pay at $22/person. It was nice to sit and relax with good breakfast, coffee and newspaper and not have to figure where to catch a morning meal. Concierge desk was most helpful in suggesting places to eat, always informative and ready to provide maps, directions, multiple suggestions and even make the reservations. Cards included to admit without paying cover charges at some jazz clubs. Location was great. Blocks from El and other transportation and easy walking distance to the parks and right on the river. If in Chicago again, would not hesitate to stay here again. A swimming pool would have been nice but we did not miss it.

Answer: positive

Question: Hyatt Regency Hotel: Good ole Downtown, Chicago. Hypo-allergenic rooms are usually intended for the well-being of even the worst cases of allergen sufferers. Well, when we got to our room, one of the first things my wife did was sneeze four times. Upon setting up the channel scanning which, the reception came in fuzzy all around, there was an interattive ethernet feature that after, lost in confusion of how to work it, provided us with our first fee! The pool was in bad shape. The maids seemed to come and go with no intercommunicative qualities.. just knock knock knock. We let em' right in as they started vacuuming. One of the fluorescent bulbs on the ceiling was dimmer than the others and the Gideon's Bible had crib notes. What a room! Not to mention what the hotel was like! Oh geez.

Answer: negative

Question: I called the reservations line to book a room at the beginning of December 2012 for a rate with a local corporation. When I first made the reservation I did not get an e-mail confirmation. I had to call again to get the e-mail and then saw that I was booked in a handicapped accessible room which i did not need as there was me, my wife and three year old. I called the reservation line and asked for a regular room which they said was impossible at the rate I was at, however for ten dollars more I can upgrade to a regular room. I then asked what if a disabled person needs the room and he said he could not help me. i told them to cancel the room. based on the reservation experience, I did not want to run into anymore trouble at this hotel.

Answer:
negative