Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Got the drive for Christmas but did not use it until April because of relocation, When I got a chance to use it, it installed fine. I proceeded to transfer 1,000 photos from my camera's SD card (Europe pictures). Thinking all was fine I erased the SD card, The very next day, the second time the drive was to be used, the drive was not recognized by the computer. No problem I thought, I purchased the Data Recovery coverage for three years so I'll just be inconvenienced while the drive is sent back for repair. Boy was I wrong! I got a call from Seagate saying (essentially) tough luck fool! Apparently Seagate knows their drives are likely to fail quickly because they have placed in the terms and conditions of the Data Retrieval coverage a condition that no claims will be accepted within 60 days of the Data Recovery coverage purchase! In other words, if I wanted to be sure I was covered for the data loss I should have waited 60 days before using their product!! Seagate also will not refund the purchase price of the drive and Amazon says its too late to get refund. Anyone interested in a class action lawsuit? The mere fact that provision is included in the terms and conditions tells me Seagate has had these problems many many times.
Solution:
Negative Review