Q: positive

A: Having been introduced to Chicken Katsu by a Hawaiian friend, I just can't get enough of this place. The staff is always friendly and the food is made to order...not waiting around under heat lamps. I've tried other places and their recipes for Katsu, but have always been disappointed in the preparation (either cooked too much and dry, or too greasy and limp). L&L has always been consistent.

Q: positive

A: I love this place!! The servers are always on the fly and they've never messed up my order. The sandwich selection is phenomenal, anything you want, they'll get it made. The food is so awesome, I end up there at least once a week, if not for any other reason than to try the weekly pot of bread.

Q: positive

A: We've eaten here a few times before concerts and such, and it's a great place for a bite in a fun atmosphere. I'm a banh mi fan -- when I worked in New York, we were always trolling for the best -- and BV didn't disappoint. Get it with the pate' for something a little different with some French flair. The spring rolls and other appetizers also were good. The noodles are very good, but won't erase you mind. It ain't fine dining, it's a good neighborhood spot. If you want a fun spot to get yourself psyched up and in the right frame of mind for a game or concert or show, this is a good bet.

Q: negative

A:
Our first visit. Sat on the patio and after 10 long minutes had to flag a server. If not for a time crunch my guest and I would have left. Servers all appeared overwhelmed and less than friendly. Not acceptable for upscale Scottsdale establishment on a Friday night. Good management appears to be lacking and it's a shame as this location has all the ingredients to be 4-5 stars consistently.