Seated for 20 minutes. Restaurant was half empty. No one came by to greet us. I turned my head trying to get someone 's attention, one waiter or buss boy saw me but decided to ignore the obvious message that I needed help. We walked out. We let the hostess know, they didn't care the fact that the customers were leaving because of lack of service. We ended up eating at the sugar factory bar. Only to find out all our favorite dishes (shrimp cocktails, clams with white sauce, etc) and drink (almond joy martini) were eliminated from the menu. We were told the restaurant has a new owner. The change is for the worse. We ended up ordering spicy jambalaya that was way too spicy - there was too much seasoning in it. I don't mind the heat, but the amount of spice on top of the heat was too overwhelming. Rib eye steak was ok. Not impressed for the price. Artichoke dip and French onion soup were just ok. The bartenders were nice. They took care of us and apologized on behalf of the restaurant. But overall experience is horrible. I used to recommend everyone to go there. NOT ANYMORE!
Is this review positive or negative?
negative