Q: Customer service should extend from the headquarters, while in transit and directly to the customers door when you are a courier service. Today at 12:20pm (noon) I was on my way home in the Ocotillo area when I end up behind an ON TRAC van (with company log magnets on both doors). After following him about 1/2 mile up the road I put on my right blinker to turn, however the courier just yanked a right before me, with no blinker. The very first stop sign we approach, I have my left blinker on, however, the van driver in front of me, neither signaled to turn nor stopped, he just coasted straight through the stop sign turning left. After I'd come to a complete stop at the stop sign I turned left and proceeded down the curved road that I reside on. Once the courier driver sees my car in view approaching the back of his he hit his brakes and stopped in the middle of the street -- I came to a stop as well. He looked into his right arm rear view mirror and gave me the "annoyed face." My home was two houses up on the left, I just wanted to get home. I made eye-contact with him thru the mirror and he threw his hands up. I then made hand gestures to get permission to go around him. He shook his head yes and motioned me to go around him. I pressed my garage opener and pulled into my garage. Once in park, I went to check my mailbox to see if the rude driver was still in the street. He was. He got out of the van and started checking the tires -- all while in the middle of the street, no hazard lights -- then got back into van and drove away. I'm not sure what his problem was, but he did not drive like nor possess the mannerism of anyone I would like to have delivering parcels at my front door. He was way too paranoid to be available to provide good customer service or to be driving the company logo-plastered van through traffic. I would have been horrified if he were actually in route to my home today. That would have been weird. I don't know who will be delivering my next parcel, but I know who it won't be.

A: negative

Q: I have been shopping here regularly, since I moved to Charlotte 6 years ago. Then it was the only Whole-Foodish game in town, but it was expensive. Since then, Trader Joe's has come to town and EF has upped its game (IMHO). Prices are more competitive, selection is better, weekly email specials are great! Between EF, TJs and the Matthews Farmers' Market, we seem to be able to get all that we need. That said, I'm looking forward to Whole Foods opening in summer 2012 - bring on the competition!

A: positive

Q: Worse place ever and I don't even know where to start. The service was not on par when I had my warrenty and they basicly command me to give them a 100% rating or they had to haress me more and ask me why it is not 100% rating. I had an accident near the end of my service period and that lighted my engine light on, they simply turned it off and told me it is fine. My warrenty was off and now it cost me 3000 dollars to fix my car and LISTEN TO THIS. I COULD DO THIS SERVICE FOR 1000 DOLLARS ANYWHERE ON THE FUCKING PLANET BUT THEY LIED TO ME ABOUT HOW IT CAN ONLY BE DONE AT THEIR PLACE AND CHARGED ME OVER 3000 DOLLARS AND THE PROBLEM IS NOT EVEN FIXED. So yes, 3000 dollars for a lesson of never using this crappy place again. P.S. They called me and asked me if I want to buy another car from them, and the answer was hell no.

A: negative

Q: SLOW SERVICE for larger parties. No reservations so we had 4 people go an hr early to check in, when our whole party got there they told us they'd start saving tables!!! They didn't tell us the hour before!! Had to wait ANOTHER hour to finally be seated and our group was split up. We weren't able to eat together. Only like 6 tables inside. Otherwise you will be eating outside.

A:
negative