Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: Two main issues: (1) understaffed from the street to the front desk. Unfortunately I had to drive into the city, when I arrived there was an excessively long wait for parking. Then inside, there was a huge queue line with just one clerk working in a big city hotel. Not good (I will say friendly however) (2) I know this is a big city, but, $49 a night to park my car when I'm staying at that hotel? Really?? That's unreasonable and a bit gouging in my opinion. Again, I realize this is Chicago, but, I'm already paying a hefty price for this outdated hotel.

Answer: negative

Question: This hotel does not belong in the same league as The Peninsula, Four Seasons, or Ritz Carlton. It was more like staying at an overpriced W Hotel. Staff was very nice and attentive, but the lobby is cramped, and only two small elevators for 17 floors!! Several times the elevator was full by the time it reached our floor, and we were forced to take the stairs. The hotel must be flooding the travel websites itself with high reviews.

Answer: negative

Question: I stayed in on of The James one bedroom apartments for two weeks while in Chicago visiting my daughter. The pre-arrival assistant was incredibly helpful in acquiring some necessities I forgot to pack and left them in my room for me. Later in the week I treated myself to an Asha Massage from their lengthy list of delicious spa services. Afterward I smelled wonderful and was the most relaxed I'd been in years. My room was clean and modern, yet warm and comforting with dark wood tones and lush bedding. I'll certainly be staying with them again in the future.

Answer:
positive