Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Input: Consider Input: I have never experienced terrible service like this especially at such a highly rated hotel. I had booked the hotel room for my parents for their anniversary weekend and stopped by earlier in the week to have the charge for the room put on my card as a gift. When my parents arrived, they were told that the front desk staff was new and did not complete the charge correctly. My parents then had to charge their own anniversary trip. Additionally, my father had requested a non-smoking room to stay in and was reassured 3 times that his room was non-smoking. When my parents got to the room it reeked of smoke and there was an ashtray and matches on the desk tabletop. When my father caled down to the front desk to ask about this the guy at the front desk asked if my dad wanted him to come up and remove the ashtray and matches - something that would clearly not resolve the fact that they were put in a smoking room after being reassured 3 times that the room was non-smoking. NEVER AGAIN.

Output: negative

Input: Consider Input: This is a tough one to review... as the star ratings were from 1 star to 5 and had to figure out an average.... 2 is where it was. Here are my tips and props/complaints: Room: 1 Star. I had a corner suite. The room was pretty nasty actually (2703..STAY AWAY FROM IT!!!). There was a CONSTANT banging noise from above. When I first got in I thought it was the person above me bumping and grinding. After an hour, I knew even if it was someone high on speed and redbull would not be going that strong. Well, the sound continued on for 3 days. Not that I minded too much as I keep things on for white noise... but it sure would bug others. Also, there were about 10 cig burns on the carpet and sofa. In addition, it looked like someone left the iron on the sofa. Also, there is a gray furry pillow on the bed that looks like a big dead rat. I could not imagine all the DNA left on that thing either. *gags* Bathroom: Nice size but not great. The faucet was lose (really lose) and the toilet would not flush right. Service: Great. Everyone I encountered did a great job making me feel welcome. Good stuff. Food: I had meetings there, so experienced the breakfast and lunch they made. It was really good... much better than most hotels. Bar: Very cool. Good music, great service and good drinks. The scene was decent as well. Small bar, but was not cramped. So, maybe other rooms are nicer... well hell they better be. Regardless, if ONE room is like that (especially a "suite"), I have to think others are like that as well. It is too bad though. The views are great and they actually have windows that open... big shocker for the city in general!

Output: negative

Input: Consider Input: I had high hopes for the Ambassador East Hotel, I really did. It seemed like a nice enough place with reasonably close beach access. I arrived to the hotel on a Tuesday afternoon. I was immediately surprised by the state of disrepair that the building was in. I could actually see two members of hotel maintenance in the parking lot sitting in their truck, doing nothing. As I walked in, nobody greeted me, and nobody offered to take my bags. The hotel furniture looked quaint and outdated, with a fine covering of dust. I went to the counter to check in and the disinterested girl working barely glanced at my papers and slid me my keys, all while avoiding eye contact and typing on the computer. I got to my room, and despite specifically asking for nonsmoking, there was a distinct smell of cigarettes inside and in the hallway. Having paid extra for an upgraded room, I was extremely disappointed by the condition inside. The drinking glasses were filthy, the towels smelled of mold, and there was actually trash that was left in the bathroom trash can. The television was a basic CRT that looked to be about fifteen years old, and there was no channel guide, though I suppose I didn't need one for the six channels that it had. I had heard good things about the food at the Ambassador East hotel, but alas, there was no respite here. The room service that I ordered took forty minutes to arrive, and my steak was cold and cooked beyond well done. Elsewhere in the hotel things were no better. Everywhere I went, from the pool to the bar, the staff was hasty, rude, and completely uninterested, and nowhere was particularly clean or well decorated. I really wanted to like the Ambassador East Hotel, but unfortunately the best part of my stay was checking out.
Output: negative