Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: my husband and l stayed here after a very hectic week in new york. The room was very spacious and clean, the bed was huge and extremely comfortable. I really liked the Aveda bathroom products, great smell. We had room service the first night and it arrived really quick and piping hot. Compliments to the chef. The concierge was very helpful as we needed to find a few places and we were meeting up with friends and did not know how to get to Navy pier, directions were given to us accompanied by a map. The weekend we were there it was their annual air and navy show, this was spectacular. The whole of the last day of the show we spent at Navy pier and the Millenium park. Location of the hotel is very good for most things especially shopping. If we are ever in Chicago again we will definately stay here.

[A]: positive

[Q]: We booked our hotel stay thru Yahoo and requested a room for 4 with 2 beds. When we got to the hotel, not only did they not have a room for us (we pre-paid!), but they said they could not guarantee what we had requested online, they could only give us what was available. The hotel staff was rude and condescending and only after I got upset did they finally tell me they did have a room for us. If you book online - beware! You may not get what you paid for. They did not stand by their promise they advertise in each room.

[A]: negative

[Q]: Check ins went smoothly. But be advised.... Walls are super thin, the building is old and the rooms are very very very small. The downside of them allowing pets was that we could hear the poor dog barking in the morning probably because it needed to go out. For the price it wasn't bad. It was walking distance to most major attractions. Overall ... it's ok at best. Another plus is the CTA is close by.

[A]:
negative