Given the task definition and input, reply with output. In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

I loved the color so I decided to order it. The package was delayed way beyond expected delivery date and when I finally received the package it was ripped and there was no product inside. Upon contacting amazon I was asked to order the product again and I did. After waiting for weeks, the product that should have been delivered by march 12th is still not here. Upon contacting amazon again i was told that they can give me a refund but cannot expedite the delivery as that is in control of the seller and I will have to reorder the product. Not sure what is up with the seller or the delivery service they use so will not be ordering it the third time.
Could have rated this product better if I ever received it.