Given the task definition and input, reply with output. You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

Ive seen shuttles from all the off airport rentals at least twice now (Sixth 3x) and still no Ace.When I called their number, went through a tedious menu, and when I finally got to 'speak someone at the Orlando office' I was then promptly told 'goodbye' and hung up on. Not a cool way to start this business transaction.
negative