Sentiment analysis: Bad experience. Waitress/Bartender was too busy playing on her phone, talking on her phone, and flirting with the bar patrons. We were the first lunch customers. Maybe 2 ppl at the bar. Our food sat for 5 minutes after the cook rang the "order up" bell. We waited 10-15 min for our check after we finished eating. Another 10 min before she ran the credit card and brought it back. I suggest the owner/manager be more aware on worker performance and customer satisfaction. She just lost two customers for good. We have been there maybe 4 or 5 times before. However, we will not return.
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negative

Sentiment analysis: Great central location for the East Valley, but heavy sales tactics. Also, asked to have my gift items wrapped - even bought a gift bag. All the clerk did was put the items IN the gift bag. I could have done that! Over the top customer service would have been great, and would have balanced out the pushy sales clerk. Ah well, at least I like the gifts I chose.
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positive

Sentiment analysis: (Arizona) We have used Super Shuttle for the last five years, approximately 6-8 round trips to and from Goodyear to Sky Harbor in Arizona. The last few trips have been bad. This last trip was the deal breaker. The driver had stopped and talked to a supervisor. We could not hear anything... but the supervisor stopped the conversation. Driver got in the van and we went for a dangerous ride. He flew down the highway tailgating cars and 65 mph on the side streets. My husband is a very laid back person. He was outraged. I wouldn't write this review if this was an isolated incident... the drivers are getting worse every trip. We took Yellow Cab for our return trip to airport. Super Shuttle was $40 for two people. Yellow Cab was $36.50. NO MORE SUPER SHUTTLE. We went through all the right channels with Super Shuttle call customer service... a case number... and a detailed survey. The email from Super Shuttle stated that they couldn't help us at this time.
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negative