Input: What would be an example of an negative review?

An example of an negative review: I would give this place negative stars if I could. We planned a trip for a softball tournament to Arizona and found this room online. We called and booked a suite big enough for 6 people. The guy who booked the room said it didn't matter how many people we had in the room it only mattered for breakfast and since we were not having breakfast two ppl was all we needed to list. I provided him with my card number to reserve and he said they would not charge anything until midnight the night we were staying if we did not show. This was a month and a half ago. Our trip was this weekend and after driving 6 hours we show up to the Hotel only for the manager Tammy to tell me she is sorry but they tried to run the card on file and it was invalid so they gave the room away! I told her it was impossible and she tried to act like she was embarrassing me by saying my card declined, which when I confirmed the last 4 was not even my bank card I had provided. What it came down to is every place in the area was booked for several events and she up sold our room leaving us stranded without a place to sleep! It took two hours to find a room but we went through Marriott which was a much better hotel. This could have been considered one incident but we had other people that were staying at Arizona golf resort as well and Tammy gave away the double they reserved trying to put 3 adults in one king bed! We have attempted to contact corporate through email and on Facebook. They deleted our Facebook post. Do not ever book here if you get into town late and they are over sold you might be stuck without a place to stay. I was very disappointed and if the manager Tammy is any indication of how the hotel runs its a nightmare. She had the worst customer service skills I have ever seen!

Input: What would be an example of an positive review?

An example of an positive review: This is my local Chinese and I am a big fan of coming here. Upon walking in, if you are getting takeaway, you will be sat down in some comfortable chairs with some sweets and magazines to wait for your food to arrive. This will not take long and the ordering is a pleasant experience. If you are getting a takeaway there are two things I would point out. The first is that if you can order for as many people as possible. There are always different offers on for spending different amounts of money starting at 9 and if you have a decent amount of people you can usually get a reasonably large amount of stuff chucked in for free. In addition you might want to do what we do, which is to chuck rice on and then come down to get the takeaway. The rice from here isn't particularly cheap, but everything else here is brilliant value for money. You really can't go wrong with the prices here.

Input: What would be an example of an positive review?

An example of an positive review: Two weeks ago I noticed via Martin Lewis's MSE website that anyone can trial a fitness centre near to them. So set about trying to locate one within the city that would suit. Finally landing on one that looked like it might do what it says on the tin I opted for Nuffield Health. As I never knew there was a sports centre this far west in town and it was in my bus route, naturally it was the best choice. I hadn't officially started working out this year, as running up and down stairs at work doesn't really count, I jumped at the chance not only get back to the gym, but also to review what a session at Nuffield Health is like? Time spent in reception upon arrival was definitely shorter than at my last keep fit place a few years ago at Virgin. So in one way this gives you less time sitting about discussing the unique selling points of the centre, filling out paperwork and getting to know them, when sometimes all you want is to feel the burn. It has a 12 point MOT that recommends you don't proceed with if you have eaten before or done any form of exercise, so I'll have to book that for another week; and it all sounds quite rigorous? The facilities and layout are great not to squished like my local gym in Tranent, but good enough for constant turnover in the two hours I was there. All the equipment worked, also there just the right amount of people in each of the two large workout rooms located at the top of the stairs to not make me wait at all, and keep the sweat on so's not cool down much. 1/2 day for some of the classes at weekends so didn't see what they were like. The quiet pool on arrival was fully stocked when the now burnt out shell of mine was in need if some h2O relief, so opted out of this; deciding instead to try out the food facilities. Within 5 minutes I was enjoying a Berry Smoothy, Cajan Chicken Wrap and Coffee(approx. 10). The Smoothy was icy cool and slightly tart, coffee was Costa type, watery and warm. The chicken wrap was my second choice as they did not make any pasta chicken, which I prefer after a workout) but mild spicy it came with a green and mixed pepper salad, complimented with a nicely balanced vinegar type dressing(so many places miss this when leaves are shouting out for it)! My only gripe is with the amount of grease that emerged from the wrap on trying to pick it up, so had to use the cutlery. Now it was not that significant greasy disaster as to merit leaving some evidence for Mulder and Scully, but less is surely better, especially due to location. The 50/m may put some off especially since central gyms charge less than half of this, but I did see some signage within that did prompt at 25/m which for me would be better for my wallet. Upper body workout(tick), 2k run(tick), 12 point MOT(to be booked), will "I be back"...Taking just over an hour from East Lothian in the direction of the Corn Exchange, wasn't too far out of the way, and only requires one mode of transport to get here? Also it has parking, gel in the showers incase you forgot to pack some and free wifi, just ask for the password at reception. I give it 4/5 stars for all mentioned above; possibly 5 when they add the revamped Sauna, coming soon.

Input: What would be an example of an negative review?
An example of an negative review: If there was a negative to this review, this place would have it. This review is for the customer service experience. First of all, the business is in LAS VEGAS so don't be surprise if someone gives you an out of state phone number. Second of all, what does that mean "i don't know where that is" when i give you an address. How about a GPS?? Third, I called to make a delivery order and instead of telling us they don't deliver to the area i was renting at, the worker rudely laughed and hung up. TWICE. Now, i don't care how good your food is and how many good reviews you got but you should have some respect for your customer if you're a true business owner. Enough said!