In this task, you are given text for US Congressional and California state bills, your task is to generate a summary for this bill.

[Q]: SECTION 1. SHORT TITLE.

This Act may be cited as the ''Government Customer Service
Improvement Act of 2013''.

SEC. 2. DEFINITIONS.

In this Act:
(1) Agency.--The term ''agency''--
(A) means an Executive agency (as defined under
section 105 of title 5, United States Code) that
provides significant services directly to the public or
other entity; and
(B) does not include an Executive agency if the
President determines that this Act should not apply to
the Executive agency for national security reasons.
(2) Customer.--The term ''customer'', with respect to an
agency, means any individual or entity that is directly served
by an agency.

SEC. 3. DEVELOPMENT OF CUSTOMER SERVICE STANDARDS.

(a) Government-Wide Standards.--
(1) In general.--The Director of the Office of Management
and Budget shall develop Government-wide standards for customer
service delivery, which shall be included in the Federal
Government Performance Plan required under section 1115 of
title 31, United States Code.
(2) Requirements.--The standards developed under paragraph
(1) shall include--
(A) Government-wide goals for continuous service
improvements and efforts to modernize service delivery;
and
(B) where appropriate, Government-wide target
response times for telephone calls, electronic mail,
mail, benefit processing, and payments.
(b) Agency Standards.--
(1) In general.--The Chief Performance Officer for each
agency shall establish customer service standards in accordance
with the Government-wide standards established under subsection
(a), which shall be included in the Agency Performance Plans
required under section 1115 of title 31, United States Code.
(2) Requirements.--Agency standards established under
paragraph (1) shall include, if appropriate--
(A) target call wait times during peak and non-peak
hours;
(B) target response times for correspondence, both
by mail and electronic mail;
(C) procedures for ensuring all applicable metrics
are incorporated into service agreements with
nongovernmental individuals and entities;
(D) target response times for processing benefits
and making payments; and
(E) recommendations for effective publication of
customer service contact information, including a
mailing address, telephone number, and email address.
(c) Customer Service Input.--The Performance Improvement Officer
for each agency shall collect information from customers of the agency
regarding the quality of customer service provided by the agency. Each
agency shall include the information collected under this subsection in
the performance report made available by the agency under section 1116
of title 31, United States Code.
(d) Annual Performance Update.--The Director of the Office of
Management and Budget shall include achievements by agencies in meeting
the customer service performance measures and standards developed under
subsection (a) in each update on agency performance required under
section 1116 of title 31, United States Code.

SEC. 4. SERVICE IMPROVEMENT UNIT PILOT PROGRAM.

(a) Established.--The Director of the Office of Management and
Budget shall establish a pilot program, to be known as the Service
Improvement Unit Pilot Program (in this section referred to as the
''pilot program''), to provide assistance to agencies that do not meet
the Government-wide standards established under section 3.
(b) Personnel.--The heads of agencies with expertise in change
management, process improvement, and information technology innovation
shall detail employees to the Office of Management and Budget to work
on the pilot program, based on the expertise and skills required to
address service improvement goals.
(c) Responsibilities.--Under the pilot program, the Office of
Management and Budget shall work with agencies that are not meeting the
customer service standards and performance measures established under
section 3 to improve and modernize service delivery to develop
solutions, including--
(1) evaluating the efforts of the agency to improve service
delivery;
(2) developing a plan to improve within existing resources
and by drawing on expertise and assistance from other agencies
(including the Office of Management and Budget) where
necessary;
(3) monitoring implementation by the agency of the plan
developed under paragraph (2) until the customer service
standards and performance measures are met; and
(4) submitting to the Director of the Office of Management
and Budget monthly reports on the progress being made to
improve service at the agency until the customer service
standards are met.
(d) Report.--Not later than 2 years after the date of enactment of
this Act, the Director of the Office of Management and Budget shall
submit to Congress a report on the accomplishments and outcomes of the
pilot program and any recommendations relating to achieving the
customer service standards and performance measures established under
section 3.
(e) Support.--The Administrator of General Services shall provide
administrative and other support in order to implement the pilot
program under this section. The heads of agencies shall, as appropriate
and to the extent permitted by law, provide at the request of the
Director of the Office of Management and Budget up to 2 personnel
authorizations who have expertise in change management, process
improvement, and information technology innovation to support the pilot
program.
(f) Termination.--The authority to carry out the pilot program
shall terminate 2 years after the date of enactment of this Act.

SEC. 5. RETIREMENT REPORTING.

(a) Definition.--In this section, the term ''agency'' has the
meaning given that term in section 551 of title 5, United States Code.
(b) Reports.--
(1) In general.--Except as provided in paragraph (2) and
not later than 30 days after the date of enactment of this Act,
and every month thereafter, the Director of the Office of
Personnel Management shall submit to Congress and the
Comptroller General of the United States, and issue publicly
(including on the Web site of the Office of Personnel
Management), a report that--
(A) for each agency, evaluates the timeliness,
completeness, and accuracy of information submitted by
the agency relating to employees of the agency who are
retiring; and
(B) indicates--
(i) the total number of applications for
retirement benefits, lump sum death benefits,
court ordered benefits, phased retirement, and
disability retirement that are pending action
by the Office of Personnel Management; and
(ii) the number of months each such
application has been pending.
(2) Suspension of reporting requirement.--Paragraph (1)
shall not apply to the Director of the Office of Personnel
Management for any month immediately following a 3-year period
in which there are no applications described in paragraph
(1)(B) that have been pending for more than 60 days.
(c) Modernization Timeline.--The Director of the Office of
Personnel Management shall establish--
(1) a timetable for the completion of each component of the
retirement systems modernization project of the Office of
Personnel Management, including all data elements required for
accurate completion of adjudication; and
(2) the date by which all Federal payroll processing
entities will electronically transmit all personnel data to the
Office of Personnel Management.
(d) Budget Request.--The Office of Personnel Management shall
include a detailed statement regarding the progress of the Office of
Personnel Management in completing the retirement systems modernization
project of the Office of Personnel Management and recommendations to
Congress regarding the additional resources needed to fully implement
the retirement systems modernization project of the Office of Personnel
Management in each budget request of the Office of Personnel Management
submitted as part of the preparation of the budget of the President
submitted to Congress under section 1105(a) of title 31, United States
Code.

SEC. 6. NO INCREASE IN EXPENDITURES.

It is the sense of Congress that no additional funds should be
appropriated to carry out this Act.
[A]: Government Customer Service Improvement Act of 2013 - Requires the Director of the Office of Management and Budget (OMB) to develop government-wide standards for customer service delivery, which shall be included in the Federal Government Performance Plan. Requires such standards to include: (1) government-wide goals for continuous service improvements and efforts to modernize service delivery; and (2) government-wide target response times for telephone calls, electronic mail, mail, benefit processing, and payments. Directs: (1) the Chief Performance Officer for each executive agency to establish customer service standards in accordance with such government-wide standards, which shall be included in Agency Performance Plans; (2) the Performance Improvement Officer for each agency to collect information from customers of the agency regarding the quality of customer service provided; and (3) the Director to include agency achievements in meeting such standards and customer service performance measures in each required update on agency performance. Requires: (1) the Director to establish a two-year Service Improvement Unit Pilot Program to provide assistance to agencies that do not meet such government-wide standards, and (2) the Administrator of General Services (GSA) to provide administrative and other support to implement such Program. Requires the Director of the Office of Personnel Management (OPM) to: (1) submit to Congress and the Comptroller General (GAO) and issue publicly every month a report on information submitted by each federal agency regarding its employees who are retiring and pending applications for retirement benefits, (2) establish a timetable for completion of OPM's retirement systems modernization project and a deadline by which all federal payroll processing entities will electronically transmit all personnel data to OPM, and (3) include in each annual budget request a statement on OPM's progress in completing such project and resources needed to implement it.

[Q]: SECTION 1. SHORT TITLE.

This Act may be cited as the ''Reducing Duplication Overseas Act of
2012''.

SEC. 2. PURPOSE.

The purpose of this Act is to promote high-quality, cost-efficient,
and effective administrative support services to agencies overseas.

SEC. 3. DEFINITIONS.

In this Act:
(1) Agency.--The term ''agency'' means a department,
agency, or independent establishment in the executive branch
performing any foreign affairs functions.
(2) Appropriate congressional committees.--The term
''appropriate congressional committees'' means--
(A) the Committee on Foreign Relations of the
Senate;
(B) the Committee on Homeland Security and
Governmental Affairs of the Senate;
(C) the Committee on Appropriations of the Senate;
(D) the Committee on Foreign Affairs of the House
of Representatives;
(E) the Committee on Oversight and Government
Reform of the House of Representatives; and
(F) the Committee on Appropriations of the House of
Representatives.
(3) International cooperative administrative support
services system.--The term ''International Cooperative
Administrative Support Services system'' means the mechanism
established pursuant to section 23 of the State Department
Basic Authorities Act of 1956 (22 U.S.C. 2695) by which the
United States Government manages and funds administrative
support services at overseas posts.
(4) International cooperative administrative support
services customer agencies.--The term ''International
Cooperative Administrative Support Services customer agencies''
means agencies participating in the International Cooperative
Administrative Support Services system.
(5) International cooperative administrative support
services executive board.--The term ''International Cooperative
Administrative Support Services Executive Board'' means the
highest-level International Cooperative Administrative Support
Services policy-making body comprised of senior representatives
of agencies participating in the International Cooperative
Administrative Support Services system.

SEC. 4. PARTICIPATION IN INTERNATIONAL COOPERATIVE ADMINISTRATIVE
SUPPORT SERVICES SYSTEM.

(a) In General.--Not later than 2 years after the date of the
enactment of this Act, each agency with operations overseas under the
authority of the Chief of Mission pursuant to section 207 of the
Foreign Service Act of 1980 (22 U.S.C. 3927) shall participate in the
International Cooperative Administrative Support Services system for
purposes of obtaining household furniture, furnishings, and appliance
pools services, motor pool services, and management services unless--
(1) the agency provides a detailed explanation for
evaluation and decision by the International Cooperative
Administrative Support Services Executive Board that
describes--
(A) how the agency will provide the service outside
of the International Cooperative Administrative Support
Services system;
(B) the cost to the agency of the service; and
(C) how providing the service outside the
International Cooperative Administrative Support
Services system will not increase overall costs to the
United States Government; or
(2) the agency submits a detailed explanation for
evaluation and decision by the International Cooperative
Administrative Support Services Executive Board certifying that
the mission of the agency cannot be achieved by such
participation in the International Cooperative Administrative
Support Services system.
(b) Rule of Construction.--The motor pool services requirement
under subsection (a) applies to administrative services, and shall not
be construed as superseding, removing, or limiting any statutory or
programmatic requirements related to agency use or procurement of
vehicles.

SEC. 5. USE OF ALTERNATE SERVICE PROVIDERS.

The International Cooperative Administrative Support Services
Executive Board shall allow an agency to act as an alternate service
provider for administrative services at an overseas post in place of
the existing International Cooperative Administrative Support Services
provider for purposes of reducing overall costs to the United States
Government if the agency--
(1) demonstrates through a business case that it can
provide the administrative service more efficiently; and
(2) agrees to provide the administrative service to all
other International Cooperative Administrative Support Services
customer agencies at the overseas post.

SEC. 6. REPORTING REQUIREMENTS.

(a) Biennial Report.--
(1) In general.--Not later than 1 year after the date of
the enactment of this Act, and every 2 years thereafter, the
Secretary of State, in consultation with the International
Cooperative Administrative Support Services Executive Board,
shall submit to the appropriate congressional committees a
report on the International Cooperative Administrative Support
Services system.
(2) Content.--The report required under paragraph (1)
shall--
(A) establish performance goals to define the level
of performance to be achieved in providing efficient,
effective, and equitable administrative services to
International Cooperative Administrative Support
Services customer agencies;
(B) establish a balanced set of performance
indicators to be used in measuring or assessing
progress toward each performance goal;
(C) describe how the International Cooperative
Administrative Support Services system ensures the
accuracy and reliability of the data used to measure
progress; and
(D) identify strategies and the resources required
to achieve performance goals.
(b) Comptroller General Review.--
(1) In general.--Not later than 2 years after the date of
the enactment of this Act, the Comptroller General of the
United States shall submit to the appropriate congressional
committees a review of the International Cooperative
Administrative Support Services system.
(2) Content.--The review required under paragraph (1) shall
include--
(A) an evaluation of whether requiring agencies to
participate in the International Cooperative
Administrative Support Services system for household
furniture, furnishings, and appliance pools services
and motor pools services has increased cost-efficiency
and reduced administrative redundancies;
(B) recommendations, if warranted, for further
consolidation of services in the International
Cooperative Administrative Support Services system;
(C) an evaluation of how implementation of this Act
is affecting the performance of International
Cooperative Administrative Support Services customer
agencies; and
(D) recommendations, if warranted, for improving
the International Cooperative Administrative Support
Services system and implementing this Act.
[A]: Reducing Duplication Overseas Act of 2012 - Requires a federal agency that performs any foreign affairs functions and operates overseas to participate in the International Cooperative Administrative Support Services system for purposes of obtaining household furniture, furnishings, and appliance pools services, motor pool services, and management services unless such agency provides a detailed explanation that describes: (1) how such agency will provide the service outside the system, (2) the cost of the service, and (3) how providing the service outside the system will not increase overall costs. Requires such an agency to provide a detailed explanation certifying that the mission of the agency cannot be achieved by participation in the system.

Requires the International Cooperative Administrative Support Services Executive Board to allow an agency to act as an alternative provider for administrative services at an overseas post in place of the system if the agency: (1) demonstratives that it can provide the administrative service more efficiently, and (2) agrees to provide the administrative service to all other International Cooperative Administrative Support Services customer agencies at the overseas post.

Requires the Comptroller General (GAO) to submit a review of the system to specified congressional committees

[Q]: SECTION 1. SHORT TITLE.

This Act may be cited as the ''The Peter J. McGuire Labor Day
Landmark Act''.

SEC. 2. FINDINGS.

Congress finds the following:
(1) Peter J. McGuire joined the Cabinet Makers Union of New
York in 1872 and, recognizing the need for one international
union of wood workers, called for and led a convention of
carpenters and joiners in Chicago in 1881 that formed the
Brotherhood of Carpenters and Joiners which became the United
Brotherhood of Carpenters and Joiners of America in 1888.
(2) The Brotherhood of Carpenters and Joiners elected
McGuire its first general secretary and retained him in that
position for twenty years.
(3) McGuire was a leader in convincing skeptical, locally
minded union activists around the United States that a national
labor federation was not only necessary, but also possible.
(4) McGuire co-founded with Samuel Gompers the Federation
of Organized Trades and Labor Unions and, in 1886, reorganized
it into the American Federation of Labor.
(5) McGuire served variously as the American Federation of
Labor secretary and vice president between 1886 and 1900.
(6) McGuire successfully led the fight for the eight-hour
day in 1890.
(7) In 1882, McGuire proposed that ''one day in the year be
designated as Labor Day'', a proposal that was adopted first by
a number of States and then as the first Monday in September by
an Act of Congress in 1894.
(8) Upon McGuire's death in 1906, the United Brotherhood of
Carpenters and Joiners commissioned from M.C. Lyons and Sons,
Camden, and had installed a massive granite multistage
headstone on McGuire's gravesite in the Arlington Cemetery at
1629 Cove Road, Pennsauken, New Jersey, inscribed with ''P.J.
MCGUIRE, BORN JULY 6, 1852 DIED FEB. 18, 1906'' and ''FOUNDER
OF U.B. OF C. & J. OF A.''.
(9) Beginning in 1906, each year labor leaders, political
leaders, families, and working people gather at McGuire's
gravesite on Labor Day to lay wreaths and deliver speeches in
tribute to McGuire and his great work.
(10) As the anniversary of McGuire's centennial birthday
approached, the organizations he had helped to found decided to
install a new memorial a short distance from McGuire's
gravesite, consisting of a central statue of McGuire embraced
by a semi-circular colonnade of marble columns.
(11) The Peter J. McGuire Memorial, completed in 1952,
includes--
(A) an outdoor sculpture of McGuire, made of
Cherokee Georgia marble, that shows him standing with
his left arm against his chest and right arm, elbow
bent, at his waist, and dressed in a frock or mourning
coat;
(B) an inscription carved on front of the base of
such sculpture that reads ''PETER J. MCGUIRE/JULY 6,
1852/FEBRUARY 18, 1906'';
(C) a free-standing curvilinear colonnade of six
Greek Doric columns, also made of Cherokee Georgia
marble;
(D) an inscription on entablature frieze of the
colonnade that reads ''IN MEMORY OF PETER J. MCGUIRE
FOUNDER OF UBC AND FATHER OF LABOR DAY''; and
(E) an inscription on the base of the colonnade
that reads ''ERECTED BY UNITED BROTHERHOOD OF
CARPENTERS AND JOINERS OF AMERICA 1952''.
(12) Several thousand people, many of them ordinary union
members, attended the Peter J. McGuire Memorial dedication
ceremony on Aug. 9, 1952, which featured as speakers--
(A) the president of the New Jersey Federation of
Labor;
(B) the mayors of Camden and Pennsauken;
(C) General President Hutcheson of the United
Brotherhood of Carpenters and Joiners;
(D) the president of the American Federation of
Labor, William Green;
(E) the secretary and treasurer of the American
Federation of Labor, George Meany, who later attained
national significance himself; and
(F) the United States Secretary of Labor, Maurice
Tobin.
(13) In 1956, when a new postage stamp dedicated to
American labor was issued on Labor Day, President Dwight
Eisenhower held a special ceremony at the White House in which
he met with the family and descendants of McGuire.
(14) In 2004, McGuire was admitted to the Labor Hall of
Fame of the United States Department of Labor, which has since
been renamed the Hall of Honor.
(15) The New Jersey Historic Preservation Office has
documented McGuire as a figure of transcendent national
significance and importance in the labor history of the United
States.
(16) The landscape characteristics, physical features,
overall layout, and visual appearance of the Peter J. McGuire
Memorial and Peter J. McGuire Gravesite reflect a high degree
of overall integrity in terms of location, design, setting,
materials, and workmanship.
(17) The sculptural representations of labor and union
themes associated with McGuire's career as an effective labor
leader and organizer that embellish the Peter J. McGuire
Memorial and Peter J. McGuire Gravesite are intact and well-
preserved.
(18) National political and labor leaders have made annual
pilgrimages to McGuire's gravesite since 1906 and to the Peter
J. McGuire Memorial and Peter J. McGuire Gravesite every
September on Labor Day or the Friday before Labor Day since
1952.
(19) Unlike other known properties related to McGuire, the
Peter J. McGuire Memorial and Peter J. McGuire Gravesite are
the only properties that retain both the necessary direct
association with McGuire as a person of national stature and
the high level of integrity required for listing on the New
Jersey Register of Historic Places and National Register of
Historic Places.
(20) The Peter J. McGuire Memorial and Peter J. McGuire
Gravesite satisfy the criteria for graves of historical figures
and properties that have achieved significance within the past
50 years under the following criteria consideration categories
of the National Register of Historic Places--
(A) category (c), ''a grave of a historical figure
of outstanding importance as there is no appropriate
site or building associated with McGuire's productive
life''; and
(B) category (f), ''a property primarily
commemorative in intent if design, age, tradition, or
symbolic value has invested it with its own exceptional
significance''.
(21) In August 2017, the New Jersey State Historic
Preservation Office certified that the Peter J. McGuire
Memorial and Peter J. McGuire Gravesite are eligible for
listing on the New Jersey Register of Historic Places and
National Register of Historic Places.

SEC. 3. DESIGNATION OF PETER J. MCGUIRE MEMORIAL NATIONAL HISTORIC
LANDMARK.

(a) Designation.--The Peter J. McGuire Memorial and Peter J.
McGuire Gravesite, located in Pennsauken, New Jersey, are hereby
designated as the Peter J. McGuire Memorial National Historic Landmark.
(b) Administration.--The United States shall not be responsible for
the maintenance, operation, or administration of the Peter J. McGuire
Memorial National Historic Landmark.
(c) Cooperative Agreements.--The Secretary may enter into
cooperative agreements with appropriate public or private entities for
providing educational and interpretive facilities and programs for the
public regarding the Peter J. McGuire Memorial National Historic
Landmark.
(d) Technical and Financial Assistance.--The Secretary may provide
technical and financial assistance to any entity with which the
Secretary has entered into a cooperative agreement under subsection
(c).
(e) No Effect on Actions of Property Owners.--Designation of the
Peter J. McGuire Memorial National Historic Landmark shall not prohibit
any actions which may otherwise be taken by any property owners,
including the owners of the Peter J. McGuire Memorial National Historic
Landmark, with respect to their property.
[A]:
Peter J. McGuire Labor Day Landmark Act This bill designates the Peter J. McGuire Memorial and Peter J. McGuire gravesite in Pennsauken, New Jersey, as the "Peter J. McGuire Memorial National Historic Landmark." The Department of the Interior may enter into cooperative agreements to provide to the public educational and interpretive facilities and programs concerning the landmark.