First and probably last time I will ever eat from here. Kinda feel bad for giving such a bad review but I'm utterly discussed by the experience I had. I had ordered the Sticky Fingers Pizza D'Luxe from the coupon I got online. Said it would be 15 minutes for my order to be ready. So I went there to pick it up (since I heard they charge for delivery). Once I had brought it home, I sat down to eat my pizza and as I was going to take my first bite...there was a HAIR IN MY PIZZA!!! And I know it wasn't my hair because it had came from inside. I was totally grossed out by this nasty long black hair. Threw the pizza away and was disgusted by the whole meal. My mom on the other hand said the pizza was very greasy and tasted like frozen pizza. Needless to say we will never go back there.
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negative

This restaurant used to be really good, but the quality and service has slipped over time. Have been dissapointed the last three times I've gone there. Further, our last server badmouthed another local restaurant - low class.
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negative

while waiting in a long line to get inside and seeing the $25 price for the lunch buffet i thought to my self, hm, this must be good. ...they asked what i wanted to drink and printed it on my receipt at the register, "buff pepsi" (no idea...) no variety of fish, food was 'meh'... breakfast was 'meh'... food was just 'meh' good things: crab legs were pre-cut so all u had to do was snap em... as a crab leg lover, i sincerely appreciated that. didnt like: shrimp wasnt peeled for me! i mean costco shrimp in the party tray is peeled, why not this buffet shrimp?? also it was pretty dark in there. no cheesecake! waitresses looked weird in their outfits... and there wasnt nearly enough mirrors to look at myself in, unlike the wynn buffet. all in all it was a very 'meh' experience. dont think id come here again.
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negative

Four and a half months have passed since I had my awful experience at Which Wich. After my last review update I received a message from a manager offering apologies for the poor experience I had and explained there was a recent staffing change. I was encouraged to give it another try. It took me four and a half months to get back but I did. Last night I was craving a meatball sandwich and knew Which Wich to have a good one in the past. I ordered a 10.5" on wheat with mozzarella cheese, marinara sauce, black olives, pickles, bell pepper, caramelized onions, spinach, mushrooms and oregano. Everything was on it this time! And it was delicious. Service was good and never once did all the employees leave in the middle of making a sandwich. There were actually as many as three people behind the counter at one time. Service was only slowed by the customer in front of me who could not figure out what to order. Couldn't find her credit card. Seemed in a hurry and then took a phone call and left the restaurant as they tried to give her the sandwich she was in such a hurry for. The cashier and I had a good chuckle over that one. I had a much better experience this time around. Maybe now it wont take an act of email and four and a half months to get back for my next visit.
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positive