Problem: Oh GNC Smoothie....you totally lost your allure. You lost me when you closed the smoothie bar at the waterfront where I was able to get my afternoon treat when I worked down there or was shopping. You lost me when you closed all your smoothie bars in ALL GNC shops. Every. Single. One. You lost me when I went to the absolute last one on god's grean earth in downtown Pittsburgh BENEATH your corporate headquarters and you made me wait for 25 minutes for my ultimate smoothie, the peaches and scream. After 25 minutes the first sip tasted good, but not what I remembered. I'm done witchu. Bye!
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A: negative

Problem: I did not bitch it up to the manager. Just to clarify. I was very calm and spoke only the facts. That the bill showed we came at 945am when we were there prior to 9am because we had all looked to see how long before the Mirage pool opened (10am). We were all having a good time, excited that we would get protein and I was going to get pancakes as well. Imagine, pancakes after south beach. I was working hard so this utlra-non food was going to be perfect to a day of lounging followed by crazy walking up and down the strip. We started noticing that 3 tables who came later than us (way later, like after we had long placed our orders) were getting their food and exiting! The server who gave us the liquids changed to another lady who seemed strung out and over worked but seriously, who complains before getting the food unless you're okay with spit and bodily fluids not from your own body. She had a stack of bills in her hands and were inputting info into the computer. We doubted that she even entered our order at one point. Another lady from the counter got up to complain and it was obvious that we weren't the only ones fuming with empty stomachs. To be honest, the food was pretty good except I recall someone complaining about some processed cheese but I was in already in food-coma to pay attention. After we ate, I was ready to complain. Two people of our party quickly made their exit but come on, I wasn't going to make a scene. I found a manager who looked like she had something going on upstairs and explained all the facts. The waitress came over and confessed that she was having a hard time with ONE (1) customer (at the counter) and hence, she was slow in filling orders. ONE customer caused this. The manager was only able to comp us 50% but that was good enough since our belly was filled. No tips and we never went back.
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A: negative

Problem: Ahhhh, donuts. Ahh, Dunkin Donuts Before there was ever a thought of Starbucks, decades even, there was a Dunkin Donuts! Each city seemed to have it's own branded coffee and donut shops -- while Dunkin Donuts is mostly a northeast brand, SoCal had Winchell's, Seattle had Peet's and NY had Chock Full of Nuts; and, in fairness to my Canadian friend's, Tim Horton was still play hockey in the NHL. So, why did Dunkin Donuts survive and become a national brand? Well, I believe it had to be the way they roasted their beans. Yes, the taste of their coffee is unique and habit forming. Dunkin Donuts makes a strong but not highly caffeinated brew that makes you come back for more. This local rollout of Dunkin Donuts in the Valley of the Sun is a good thing. And, this Dunkin Donut has some of the nicest employees who aim to please. And, like their competitors to the north (Tim Horton's) Dunkin Donuts is now introducing sandwiches to capture the lunch crowd which means I stop by more once each day. Nice job guys!
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A: negative

Problem: Oh so good! I get take out from these guys every week or so and have never been disappointed. I'm a creature of habit and am addicted to their chicken burrito. My husband loves their twin chimis. It's a little hole in the wall restaurant with hardly any seating, but they consistently deliver great food which is not something every restaurant can claim.
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A:
positive