Problem: A good friend and I took the time to reconnect and catch up for lunch. Working downtown gives us the luxury to choose from an array of restaurants and eateries. Working downtown for a while means I've had the opportunity to visit a lot of places, however, I've never been to Stewart & Ogden. My friend said this place was awesome and we should try it. Aside from the OK reviews on Yelp, I wanted to check this place out for myself. When I approached this joint, the first thing I thought of was luxury. At first glance, this place looked like a regal diner, with very prominent focal points around. One of the first things you'll notice is the checkered floors, the old century type chandeliers and aesthetically designed ceilings. Booths and table tops accented with sky blue gives the pop of color while also helping to build the luxury look. When it came to the service, it was more casual than the look. Our server's name was Tey. He was accommodating and did start a little bit of conversation with us. What I liked about him was that he did give us our space during our meal. Thumbs up for him. For lunch I decided to get the Ogden Burger for $10. I wanted something filling and the name obviously attracted me as well. This burger is cooked to your temperature, topped with grilled tomatoes, bacon, shallot aioli and fried onions. The burger was definitely the star of the show. It was cooked at the medium rare temperature I requested and SUPER flavorful. It was perfect seasoned and really made the burger that much better. I also loved that they included thick cut bacon. The saltiness of the bacon also enhanced the flavor. To me though, the aioli and tomatoes got lost in the mix, didn't even notice the tomatoes until the end. Overall, it was a great burger and packed with deliciousness. For my side, I chose the tater tots and glad I did! Another great hit, super crispy, not too oily and one things for sure: the chefs know how to season their food! I've been raving about my seasoned burger since I visited this place. That can only mean one thing: I'm definitely coming back again soon! They serve breakfast as well, so that a good excuse enough to return. I'm glad that I didn't follow the overall Yelp rating. I thought is was a little better than just OK. If you're in the area, come down and check them out!
How would this review be described?
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A: positive

Problem: I bought prescription glasses here that cost me over $1,000 and they wanted to charge me to ship them. I balked and told them that either they ship it by two day air when they are ready or I would just buy them at home. They agreed and I gave them my office address to ship to so someone would be home when they arrived. They assured me that they would ship them within a few days and would email me the tracker. After a week with no news I called the store and asked what happened. They told me that they were shipped. I asked them why they didn't email me the tracker as agreed and they told me that they did (b.s.) but would re-send it right away. Several hours went by and no email so I called the store again and the salesman arrogantly told me he was busy with a customer and would get to it when he could. Finally I rec'd the tracker and they did not send it to my office address as agreed, and shipped it by ground taking more than one week to arrive and therefore arriving too late for me to take with me on my long trip. I called the store back and asked why they didn't ship it by air as agreed, and was told (again arrogantly) that since I didn't pay for the shipping they could only send it by ground. I am still debating refusing delivery and cancelling the sale. What a bunch of liars and arrogant incompetents. I recommend that you do not patronize this store ever!!
How would this review be described?
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A: negative

Problem: Do not get too excited about the $5 for $10 Yelp coupon. When you get there and try to pay using this coupon, all of the sudden some things on their menu are not allowed to be purchased using the Yelp deal. They claim they can get away with this with the wording in the fine print, I looked at the fine print, and disagree. Always a interesting experience ordering and eating at this place. Unbelievable.
How would this review be described?
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A: negative

Problem: I really enjoyed the food here today! I have been here before & it was just as good. I have found my favorites so I'll be back to order them. try the passion tea its darn good!
How would this review be described?
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A:
positive