Problem: Usually, I have had wonderful experiences at the saguaro, but last night, New year's eve 2015 was a most unpleasant exception. We were told that there would be the usual exceptional chef Garza inspired dishes for a buffet,and drinks,as well as music. It sounded like a lot of fun, but what we found for our combined price for two of nearly $350 was a long drink line, a very small cup of salad, and not even a coat check. It was a shame that some very scamey promoters made a mockery of what was a very nice hotel which usually has very good food and service. I am wondering if the owners of the hotel chain that owns the saguaro know what a mess their usually lovely hotel was reduced to. We travel often, and consider the saguaro our, home away from home ,when in Arizona. At this point, I will be making other choices.
How would this review be described?
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A: negative

Problem: I had my first Pho experience here over the weekend and I am officially hooked! I was a little nervous when pulling into the parking lot. It's not in the greatest area, and looks a little run down on the outside. But after reading all the great reviews, I knew we had to try it out. We had a group of 7 people and on a Friday night around 8pm, were one of only 2 or 3 parties in the restaurant. The service was attentive, and entertaining. I guess we had the pleasure of having the owner as our server. She was quick to get our orders taken, recommend appetizers and even tell us how to eat them. I was thoroughly amused when she informed us they didn't have any Asian beer because "we support America!" Disappointing, because a few of the people in our group were looking forward to a few Vietnamese beers they liked, but the humor the situation provided was worth it. We ordered Egg Rolls for the table, they were absolutely delicious. They serve them with lettuce rolls, mint, basil and hot sauce and you can prepare them to your liking. They were flavorful, not too greasy for being fried, and the hot sauce was the perfect addition. For meals, everyone ordered a variety of Pho. I had the #4 which seemed like the most basic and a good option for a first timer. Other than ordering too much (ordered the medium, but the small would have been plenty) everything was perfect. The broth had tons of flavor and mixed really well with the hot sauce. The meat was tender and the bean sprouts were so crispy and fresh! Everyone else in our group had had Pho before, and a few had even spent time in Vietnam, and they agreed this was a pretty awesome place, worth a return trip. I can't wait to go back and be a little more adventurous next time!
How would this review be described?
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A: positive

Problem: Wanted to love it as it's in our neighborhood - Service - waitress seemed lost and intimidated - forgot to put in our appetizer order, had to be prompted for refills on all drinks and water, and SLOOOW. Other staff seemed more concerned with clearing tables then maybe helping her. Finally another waitress showed up and things seemed to move (as we were leaving) Food - Cheese garlic bread was wonderful if not delayed in being ordered, bread on table to start meal was similar in texture to sliced wonderbread. Olive oil to dip was wondferful. - Alfredo sauce? swear it had no parm in it at all - tasted like just cream and butter - pasta I think was homemade - all other meals were forgettable. Will keep trying to find a local italian place -
How would this review be described?
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A: negative

Problem: Pizza is bland and too pricey considering you have bake it yourself. Much better choices nearby.
How would this review be described?
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A:
negative