Very poor management. The last time we are there after 2 other failed service meals, they turned the lights off in the play area, gave me the wrong fries after I specifically ordered satisfies, then charged me more. Rude. Even my 7 year kid never wanted to return, no wonder the play area was empty on the other visits. Not one staff member smiled.

negative

We've stayed at every La Quinta in Las Vegas (and several in CA), and this one is by far the BEST! None of the others can come close to this lovely La Quinta. It is the nicest, cleanest, and with the exception of the housekeeping staff with an attitude, this was a wonderful visit and we can't wait to go back. The front desk staff was amazing, helping us every way they could. The bed was amazing and we are two large people. We've never slept better in a hotel room. And our CAT loved it. We travel with our nearly 18-year-old diabetic kitty. He's very persnickety and if he doesn't like a hotel room he won't leave his cat bed! Well, he was so comfortable in this room that he jumped right up on the bed in this room faster than I've ever seen him do it before! My advice to the Management: Work with your HOUSEKEEPING staff on service and respect. Housekeeping staff had a bit of an attitude when asked for extra items off their cart because we had our pet with us and I did not want them to enter the room during our stay. They appeared to be irritated with me because I interrupted their little "chit-chat" in the hallway while they were supposed to be working on cleaning adjacent rooms. They need to respect the needs of the guests and be as professional as the front desk staff who accommodated every need we had from ordering pizza to cab service. Encountering the negative attitude from the housekeeping staff on our first day was the ONLY negative. It was as nice as the home we used to own in Las Vegas before the implosion of 2008... We feel like we have a new home-away-from-home and we will be back again & again!

positive

Just went back for cut and color. Adriana totally hooked me up! Went from platinum blond to a deep vibrant red and she got the color spot on!! She is so sweet and easy to be around it felt like spending the morning with a friend. Reasonably priced, Excellent service, relaxed atmosphere and I got exactly what I asked for. Such a great change from paying too much for salon trauma! I will definitely be going back to her on a regular basis! So glad I found her!!! If you go there (and you really should) ask for Adriana and tell her I sent you!! She will treat you right!!

positive

Worst hotel room I ever got in Las Vegas. Star level is misnomer as the hotel rooms do not match what you will pay for. Tiny room, no real bathroom. Toilet room is sliding door that opens to bed area. Same with shower. Unfinished ceiling exposed concrete. Feels like prison when you look up. Bed headboard pointing toward doorway. Big faux pas in Chinese culture cause that's how dead people are laid. Tv is sideways from bed and couch. No closet. Tiny ass sink.... DO NOT STAY HERE.
negative