Just had the worst haircut of my life at SuperCuts! I figured since my haircut is pretty simple, I could try some place different than the expensive salon I normally go to. I asked for a 1/2 inch off since I'm growing it out, and in places the lady cut off 4 inches! Didn't see how bad it was 'til I got home. The best part is that on one side in the front, it goes to my shoulder, and on the other it doesn't even reach to my chin. It's uneven all over. At least I got a refund. The lady didn't apologize and wasn't going to give me back the tip I left her. Yeah right, you're not keeping that! I realize some of their providers probably don't suck at cutting hair, but this woman shouldn't be allowed to use scissors. The fact that SuperCuts hired this woman shows me how low the bar is. She was not young, either, so unless it's a new career for her she has been cutting hair for a while. It's going to take me 6-8 months to grow out the parts that are the shortest. I appreciate that SuperCuts offered to have another provider cut my hair to fix it, but I don't want anyone who works there near my head with scissors, and if it was evened out on both sides, frankly I think it would only look worse. I'm looking forward to going back to my favorite stylist at Mood Swings Salon on Mill Avenue, where I can trust their employees have had more than a long weekend of training.

negative

Great place for coffee and good studying!! Or the other way around? Whichever. Anyway the coffee is great, I always get the Cafe Caramel in a To-Go cup since it gets cold faster with the indoor mug. The taste is always good, sometimes a little strong, but nothing a little sugar couldn't fix. The environment varies ... sometimes it's nice, and sometime's it's not; it depends on the crowd. I had one occasion where some Asian girl was sitting in front of me and kept talking to herself ... which was uhh hella weird. Another instance had some girl in basically tight boxershorts showing off cellulite to the world like there's no tomorrow. And the most unforgettable one was where the place was packed and some smelly ass guy sat next to me. I had to get 2 hours of studying done to prepare for the next day and I couldn't move and this guy just killed my night ... As far as customer service, it's fair. You order up front, wait a couple of minutes, get your drink and study the night away. Not the best cafe, but I return here frequently to get studying/work done. I would recommend this place to others.

positive

I read the reviews about watery yogurt, but I couldn't believe it until I saw it. Seriously, the stuff coming out of the machines here is more like flavored ice than actual yogurt. I don't even know that they should call it yogurt - I can't believe that there is any actual dairy in there. On top of that, the selection of flavors is just meh. I love frozen yogurt, and I didn't even finish my small bowl of plain tart and peach. Is the weird texture/consistency/wateriness because of their 'no high fructose corn syrup' policy? I can't imagine so...yogurtland, etc serve sugar-free yogurts that are sweetened with Stevia or Splenda, and they still taste like yogurt.... Whatever it is, even dessert desperation will not drive me back to Josie's!

negative

It's sad that once I logged on to leave a review I see the 5 star review I left one year ago for this place. It used to be my favorite until Saturday night. We went for dinner after drinking downtown around 7pm and was told there was a 30min wait and we'll receive a text once our table was ready. We go to a bar to waste time and 45mins later we receive a text so we return. Once we are seated a woman who said she was part owner tells us that the restaurant is "very busy tonight and you'll need to be done within a hour" and she continues to tell us about the table of 14 that's eating and it being a small kitchen. Mind you they weren't slammed. Our waiter takes our order (still no drinks) and it took so long that we had to ask him after 45 mins where it was. We're now sarcastically thinking, "Well does the hour start now since we received our food or what?" We then ask to speak to the manager about the lack of service and the lady comes back over!!! Ugh! We tell her about our experience and remind her of how rude she was to us and she says there's no way she can compensate us in any way. Smh. What's really bad about it is we're locals so when the tourists aren't there who does she think Le Thai is serving?
negative