TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good.
PROBLEM: I was recently put on a gluten & nightshade free diet. Having spent the better part of 40 years eating yummy snacks like cheese & crackers or peanut butter & crackers, I was very unhappy with the new diet. When I discovered that a local grocery store actually carried GF products I was thrilled to find Glutino Crackers. I managed to eat one. It was nasty. I tried again and again over the next few days to see if my opinion or desperation changed. It didn't. After staring angrily at the box of nasty crackers for over a week I decided they had to go. I took them to work to see if I could hand them off to someone else. Everyone tried a Glutino. Three people actually spit them out and the other two did not come back for more. I'm not a fan of throwing away food but my husband wouldn't touch them either and there was no way I was going to get another one of these things down. They went in the trash. Nasty!

SOLUTION: 1

PROBLEM: I so wish I would have read this review before purchasing TWO gallons of this oil for my health issues. It reeks like a chemical rubber smell. This smell is coming from the black rubber gasket in the lid. When I called to report the situation to the company, Sabrina told me I would have to pay to send them a sample to have tested by a lab. Unbelievable. Good customer service would indicate that they would pay for the product to be returned and give me a full refund, including shipping. The product is faulty. Period. I will never order anything from this company again and do not recommend it to anyone based on this horrible customer service and lack of responsibility and ownership.

SOLUTION: 1

PROBLEM: The Switch Kiwi Berry tastes metallic and fake. Neither my wife nor I could finish off the can because the flavor was so off. The Watermelon Strawberry flavor was much better. I couldn't identify any kiwi flavor at all, and the berry flavor did not taste like any berry I have ever eaten. In fact, strawberry is the very last of the juice concentrates listed. They mixed apple, grape, kiwi, acerola, raspberry and strawberry juices together. I think having just one juice flavor would have been better because this mix was just bizarre. Also, the drink contains 135 calories per 8.3 ounce serving. At that rate, I'd rather have a Coke if I want carbonation or regular juice if I want something fruit flavored.

SOLUTION:
3