Problem: Stopped in for lunch and had the chicken fried steak (about the size of my head), cabbage, and red beans - add a drink and it was still well under $20. Food was hot and flavorful and seasoned just right. A little bit rough setting but more than made up for it with the food and ultimately that's what you're there for right? Staff seemed a little overwhelmed and probably could have used one more person. Definitely will be back!
How would this review be described?
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A: positive

Problem: IT IS ONE OF THE WORST EVER AIRPORT AGENT EXPERIENCES. I came to Phoenix for a short vacation to escape from my stress with my husband. We left downtown Tempe 2 hours before our plane. By the time we arrived at the airport it was 40 min before our plane left. The agent called CARLA F.C. with the employee number 216471 told us that we were --too late-- that we cannot take the plane and need to buy new tickets. I asked to talk to a manager. She said she is "the boss (AKA supervisor)" and wanted me repeat aloud that I am 8 min late to check in. I asked for her ID number and name. While she was hiding her badge she was quick to call security. By the time security arrived we figured that there is actually a manager called Cheryl Munez. She told us that we could have checked in if it was 20 min earlier ( meaning 10 min later than we arrived). I was expecting some kind of half way SORRY. But, what I got was "we cannot compensate anything". Be kind that we don't charge for the exchange. Now I am sitting at the airport for 6 hours missing the only direct plane to RDU. Carla gets off being mean to customers. She misleads customers and calls the airport security frequently that security remembers her. US Airways Phoenix is a scam bag, misleading and horrible to their customers. I have never had such an incident as I fly at least ten times a year. I think it is because I don't fly with US Airways. From now on I will put conscious effort that I will never fly with US Airways!!
How would this review be described?
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A: negative

Problem: So I've seen reviews for this spot prior before going to vegas..turns out it happen to be at our hotel! What a nice surprise.. My b.f. And I had to try it. He had the caribbean chicken jerk sandwich and I had montagu sandwich. Both delicious!!! It was soo busy, but the service and everything was fast. 7-8 dollars for 6 inch. Pretty small, just right, but its the quality, not quantity! The potatoe salad was delish also.
How would this review be described?
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A: positive

Problem: Nice atmosphere, nice decoration, nice staff, nice ice-cream, nice that only need 5 times for punch card, nice, nice, nice.... Next time I will try ice cream cookie and will be back to review!
How would this review be described?
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A:
positive