Sentiment analysis: In August of 2011, Oregano's Pizza Bistro did South Tempe a solid and decided to give this area a location. Woohoo! And unlike the other locations, there's loads of available parking here. I actually came here with my coworkers for the grand opening. Dude and I have enjoyed many a dinner out on the awesome patio during the "Winter" (come on, Arizonans . . . ), taken our out of town friends here. Usually, we'll just get a Big Rig with Spicy Sausage and an Oregano's Favorite Salad to-go. Our friend was recently relocated to Arizona (go Army, thank a soldier today) and since his immediate family is currently out of town, we pulled it together to give him a nice welcome home. Six plus months with no pizza meant we were dragging Vinny's ass right to Oreganos. Our server handled our party with style! Forgot her name, but she was a gal from San Diego. Hooked Vinny up with a free beer. And don't forget their delicious Boom Dip . . . Spinach Artichoke Dip with warm "Italian Chips". The three of us split the always delicious Numero One-O pizza! My sister in law got the Alfredo the Dark, mom and father in law each got the Big Rig, chicken and sausage. And the obligatory pizza cookie. Which is totally meant for 4-6 people. Hello! Was the food great? Of course! Mentioned it before, no matter which location you go to, the food is consistently delicious and at that point it's the service that counts. Score one Oregano's for supporting our troops, and giving our friend an awesome night back in town. We'll keep going to this location!

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positive

Sentiment analysis: When I went to this office the first time, it was urgent...obviously. I asked the front desk girl if they were in network with my insurance, and she took my card and said "Yes!". Being that it was urgent, I took her word for it and didn't double check with my insurance to be doubly sure. I was seen based on my trust in her information... Great, I thought! Great office super close to home, open late, JACKPOT! I went here on two occasions for myself and a couple times for my son. Each visit was fine. Fast forward 6 months and I get a statement in the mail saying I owe $93 and change. Strange, because my in network copay is $35 for an urgent care visit... I called the billing department and my insurance, both stated that this office was OUT OF NETWORK. Mind you, I work in a dental office dealing with insurance companies EVERYDAY. I ALWAYS accurately inform patients and verify their eligibility before any services are rendered in our office. This should be especially important in an urgent care setting, however, at this office it's not a priority. There is a difference between in and out of network benefits, apparently they don't know this. MAKE SURE YOU CALL YOUR INSURANCE COMPANY BEFORE EVER COMING HERE. THEY WILL TELL YOU THAT THEY ARE IN NETWORK AND YOU WILL BE STUCK WITH A BILL 3 TIMES WHAT YOURS SHOULD BE.

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negative

Sentiment analysis: Sadness. I hate to rate this a 2 star but I must, & here is why. 1. We ordered our food and it took forever to arrive. We each did the 3 course quick lunch. First course came out quickly. Our second course (sandwiches) took another 45 minutes! So an hour into lunch & we have had 1 course. 2. The food came out cold. Yes folks, cold. Sadness because we know how good the food can be...we have eaten at the Comme CA in Los Angeles! The only good thing is after complaining to the manager, they took one of our lunches off our ticket. We have met Chef David and know how good his food is. We were so disappointed today! Chef is in town this weekend for Vegas Uncorked. We thought service would be top notch because he is in town. Not sure if we will return to this location in the future.

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negative