It's fun to buy M&Ms in colors you don't find elsewhere. I'm puzzled as to why the only peanut butter M&M's are the large kind, and why the whole range of flavors aren't presented in the wall display. I guess some marketing decisions I just won't understand. This is a fun visit for first-time Las Vegans and for kids, but nothing seems to happen here, so there isn't much reason to come back unless you want to pay a lot for pastel-colored M&Ms.

positive

Don't get me wrong. I like Delta. As a carrier, I think they have some of the best domestic product in the air. I've been with US Airways and with Continental as an elite flier and even though it costs me time to connect in Atlanta or Detroit, I still choose to fly Delta. Their smartphone app works well, their flight schedules work for me, their Sky Clubs are in many airports and nearly all of their aircraft have wifi. They fly the fewest "lawn darts" and have a mostly narrow body fleet - A319, A320, MD-80, MD-90 and lots of Boeing 737's. As a business traveler with Platinum status (over 90 segments a year), I think that they suck the least of any of the carriers today. My problem with Delta is that at the Charlotte airport, they have a huge issue with the later flights. When you arrive after, say, 10PM, they simply don't have enough gates for the number of aircraft that are parked overnight. They have A1/A3/A5/A7 on one side and A8 (the old Northwest gate) on the other. And when the next aircraft arrives, they haven't quite moved the plane out of the way. So here's how it goes when you're on that late flight. Your plane lands and taxis. And then you stop in what we call "the penalty box" - a large parking area between concourses A and B. The pilot comes on the overhead and says something like "Sorry, folks. Our gate is currently occupied by another aircraft. We'll be here for about 10 minutes while the ramp crew moves that one for us. Please remain in your seats with your seatbelt fastened." It's all very polite and it usually ends up being 20 minutes, but it's still a crappy way to arrive. I don't know that the problem's going to get any better in the short term. In the medium-term (a year from now?) once American and US Airways merge, the two gates that American uses at the end of the A concourse (A9 and A11) will give them a bit more elbow room. And in the long-term (four or five years from now?), Charlotte airport will have built an additional concourse that will be along the area where the rental cars are today. But for now, it sucks. None of this is going to make me stop flying Delta. They'll get better. On the plus side, Delta's staff in Charlotte are awesome. Stephanie in particular does a great job as a gate agent. I've seen her gracefully take abuse from passengers that would have a normal person slapping someone upside the head. And the luggage comes out pretty quickly onto the carousel, usually with the Sky Priority bags being first.

negative

I'm staying here now and am disappointed that we decided to do so. Ok, so we got the free offer for 3 nights and needed to go to Vegas for a trade show. We had offers from 2 other hotels, but thought old Vegas would be cool. After checking in we tried to nap this afternoon to construction noises from the next room. Unfortunately we tried to call the front desk and no one answered the lines endlessly. Then, we tried to call the manager's office, no answer there for 15 minutes. Of course, now we are unhappy. So, we call Security, three times and they tell us they will check out the loud repair sounding noises, on a Sunday coming from the room next to us. No call back. When I called again, the Security employee told me to "get over it"!!! Well, we marched down to the front desk and eventually had to pack up everything and we have been moved to another room. The hotel is old, that's ok, and it is undergoing some renovation, that's good. But customer service is weak. Let's give them a chance to get better. I hope they do.

negative

This is by far my favorite place to stay in all of Vegas. Everything is here, there is no need to go anywhere else. Rooms are clean, the staff is great, Dealers are friendly. You can have the strip, Sams Town is my place!
positive