How might one describe the sentiment of this review?
I brought in a box of clothes tonight to trade. I drove about 20 minutes to bring them in and I get to the back counter and the girls at the desk tell me they stop taking trades at 645. I look at my clock and it's 644. I would never purposely come in at a time like that, but they close at 8 so I never would have guessed they stop taking trades at 645. I tell them it's 644 and I just drove 20 minutes to come here. All I get is an I'm sorry! You would think in an economy like ours people in customer service positions would actually have customer service skills. It would have taken 15 minutes to sort through my things but they chose to send me away with an hour and fifteen minutes left before they closed. Won't be returning here!...Options: (A). negative; (B). positive; I think the answer is
(A).