Ok, how BAD can this Dollar location be? I have to say that they are the WORST compare with other Dollar locations that I've rented before. I was Budget's customer and my uncle had suggested me to use them as they often giving special deals. So, I started to rent from Dollar and especially twice at this LV location. The first time, they actually gave me a car with engine light on as I drove off the parking lot. I immediately returned back and asked to exchange for another car. At that time, they rent out same type of car so they gave me the convertible at the same price. I guess this is the reason I give them an extra point. I rented their convertible again with the special deal. Everything from start to end are exactly what other Yelpers described in their review so I won't repeat. The WORST for me was when I needed to rush on the return. I told them that we were late to the airport and left the key and took off. To my surprise, the lady recorded down the gas level at 6/8 even I filled up the tank less than 2 miles from the location. The charge was $39.12 for 1/4 tank which that got me very upset. I called Dollar customer service and reported the problem the next day. They asked me to submit the receipt in order to get reimbursed on their mistake. I immediately got the credit back to my credit card within a week. My advice to others is to keep the gas receipt in case you need to dispute with them. Even though I didn't lose anything but it's just inconvenient to go thru this ordeal. They must fix this problem before I will rent from them again.
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negative

Had a last minute appointment for a facial and micro derm appointment. It was amazing! Ambiance was great, facial was delightful and had my skin glowing, price was appropriate without a hard upsell at the end. I'm now on their mailing list and they're great about sending out offers without badgering. Highly recommend! Only downfall: it's a small shop and so if you're looking for a girls pamper together time, this might not be the best option.
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positive

This.place.is.horrible. Honestly, in my 8 years living in Charlotte, have not had a worse experience at a restaurant. The service was awful, and a lot of that had to do with the manager!! When I received a $10 glass of wine that contained probably 3 sips of white wine, I questioned it and the waitress sent the manager over... he very condescendingly remarked that it was a "5 oz pour" and walked away. Then, after waiting FOREVER to order and for our food, I received my salmon, and it was completely raw inside, even cold (I had ordered it medium well). The same manager was walking by, and I told him that the fish was raw, and he took my plate away - I never saw my food again. I looked to flag down a server and finally our waitress came back asking if she could get us "anything else" and I told her that the manager had taken my meal and never brought it back. She had this surprised look on her face, said she would check on it, and still, 15 minutes later, she had not come back. When she finally returned, she asked again "can I get anyone anything?" and I said, "Only my meal which you were supposed to be checking on and was never brought to me... Just bring us the check." She walked away, then returned to the table, and said "I'm so sorry, we'll take that salmon off the check." Umm, you think? Awful. Everyone else I was with had a horrible meal too - like watery still ice cold/frozen lobster roll and tiny plate of tacos that had flakes of dried fish in it. Can't wait for Pearlz Oyster Bar to arrive in Stonecrest!!
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negative

Ordered Mi Quang and spring rolls. Both were surprisingly good. The dipping sauce for the rolls was quite good and unique...their own creation and not just a mix of hoisin/peanut sauce. Large, very clean restaurant even the condiment containers were squeaky clean. More of take-outs than dine in. The food presentation was nicely done compared to typical VN restaurants. The only minus thing was the beer wasn't cold so needed to drink with ice, other than that the place was a gem.
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positive