Sentiment analysis: Generally disappointing. For one thing, I was picturing more of a Perkins or even Denny's type place. Not fast food. It reminded me more of a Dairy Queen than anything else. The man running the cash register was not exactly friendly. The 3 of us had one order of Walleye and 2 orders of fried chicken. He yelled into the back to find out if they had more fried chicken (it was 6pm on a Saturday). Finding out they did, he said we could have the chicken. When our orders came one plate had two large chicken breasts and the other had a spindly wing and drumstick. Everything was super oily, even by the standards of fried fast food. The breading on the chicken was bland and heavy. Hubby said the walleye was decent but bland. Fries were frozen crinkle fries. I didn't try the roll and didn't hear any commentary on the green beans. The cole slaw was apparently decent but sweet (Miracle Whip). Although the desserts look intriguing, I probably wouldn't come here again for food.

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negative

Sentiment analysis: Made reservations for 3 people for the Sunday Morning brunch. Looking at the reviews you should see a common thread, the food is good if sometimes inconsistent, the service in horrendous. Not bad, really horrendous, as in stupendously bad. Bad in a way you really dont want to use the word bad, it deserves so much worse. We showed up at 11:50 for our 12 o'clock reservation we then had the opportunity to stare at the reservation desk for 5 minutes because the woman who was supposed to be the hostess was nowhere to be found. Finally got sat down as the hostess was talking on the phone while trying to seat us, oh such spectacular manners. After being sat down bartender came and asked us if we would like drinks. Explained that we would like the Champagne and Trifle special. He left our iced tea showed up five minutes later. Our server took our order of the Sampler Appetizer and brunch items and then wait began...the long long wait. After waiting 25 minutes no sign of the bartender and someone we hadn't seen before brought out a salad...no sampler platter, but a salad...that no one ordered. So I'm at 25 minutes no iced tea left, sitting on the patio thinking something to drink might be nice. My favorite smarmy bartender walks by and I ask him about the champagne ordered almost 30 minutes prior. "Well you aren't qualified for that special", now let's discount the fact that I spent six years in college so I'm generally able to read simple offers with no assistance. My friendly bartender obviously was not that intelligent. Explaining to him the offer and the fact that I did indeed qualify for it I would like it fulfilled he left, as he left I asked to speak to the manager. 7 minutes later out he comes...I of course still dont have the appetizer that was order over 30 minutes earlier. I get an apology and an excuse from him, I really wasn't in the mood for either. The last thing I want to hear is "Well I just got in" a much more acceptable response would have been "You should not have to deal with these kind of issues when choosing to dine here. I will make sure that everything is taken care of for you." That could have salvaged the entire meal. At this point I just assumed that Mr "I just got here" Manager would make sure everything else was going to be smooth. I overestimated his ability to run a restaurant. My wife went without anything to drink for over 10 minutes. We finally received our food 48 minutes after sitting down. Not bad if we were ordering something more complex than a filet sandwich with greens or fish and chip sliders. Of course the side of curry sauce I ordered could not be delivered with my meal. Instead I waited another 7 minutes for that and they still managed to still charge me an extra dollar for a sauce for my cold fries. Generally the theme for this meal was the food was ok, when it was delivered correctly. The service in case I forgot to mention it....was horrid, I would use a different word that horrid if I could find one that would turn my stomach dealing with the complete incompetence I had to deal with. If after reading this you choose to eat at English's Quintessentially Slow Gastro Pub (I stole the "Quintessentially Slow" part from a friend of mine who happens to be a genius) I hope your experience is better than mine because I'm fairly certain it could not be worse. I forgot the cherry on top of this experience was the Bartender telling me taking care of drinks wasn't his job. Update- ** I have great respect for an organization that states "Our goal is to provide the kind of unique and genuine sort of personal care and attention that our customers tell stories about" That certainly was not my experience on Sunday as reflected in my review. What also is not stated in that review is the spot note I received from the owner after reading my review. Too often restaurants are way too quick to offer free drinks or meals to compensate for problems and layer apologies on top of that. What I have found is sadly lacking is someone willing to take accountability of problems. In this instance Jacob at English's has risen far above his peers. Hopefully I will in the future have an opportunity to dine at English's and have an experience that I can "tell stories about" At the least I am now convinced that at least one person at English's understands and has a passion for the food service industry.

OPTIONS:
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negative

Sentiment analysis: Not impressed, especially given the reputation that it's a great place. It started with not being able to sit in the main room and we got taken down a long hall in a secluded room full of booths, with a loud fan and a dark, lonesome, secluded setting. The space between the table and bench is quite large so makes it awkward being so far from your food. The spicy cheese bread was about the only thing that gets a 3/4 star. Otherwise, the food was just crummy- Mozzerella sticks, Cesar salad (served with ginormous portions of dressing), pizza was bland with dry and hard crust and littler cheese and the Monday pasta special was just pasta, nothing special and could be made at home much better. Several of the pasta dishes came with very little sauce and the server came sparingly to check on us, and didn't even make it to run the check and we paid up front. The only thing that made this experience is being with family, and that was the point of going out for dinner!

OPTIONS:
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negative