Problem: What would be an example of an negative review?

Answer: This was my very first visit to Steak N Shake. Let me start by saying I live VERY far from The South Point, which is where it's located. As far as prices go, Steak N Shake is nice and cheap. For a double burger with fries, I paid less than $5. Their shakes, which are amazing, pushed almost $5 by themselves and the to-go cups are much smaller for the same price. The food wasn't the greatest I ever had and I guess I did let other peoples reviews hype it up a little too much because I wasn't overly impressed. It's was good, but nothing incredible. As far as the service, the people who work there really aren't friendly. My waitress came by our table to take our order and bring us our check. No one refilled our drinks. It just wasn't what I had expected. I thought it was going to be great service and great food. Instead, I got bad service and good food. Probably won't go back again which is a shame because it's got a lot of potential to be a great place!

Problem: What would be an example of an positive review?

Answer: Attention Buffalo Burger Fans! True Food is in it to win it! Ridiculously juicy, plump, fresh and full of flavor. This was the last place in the world I would expect to get a high quality bison burger. Great drinks, great sides, good atmosphere and full of energy. Don't plan on getting in right away around lunch time. Little pricey but well worth it.

Problem: What would be an example of an positive review?

Answer:
As a local of Las Vegas I rarely find myself on the strip, in casinos, or being anywhere tourists might be. Unfortunately, sometimes my job takes me to places, like The Palazzo, where I will be thrust into such a place, full of these types of people. I do appreciate casinos for what they are, but I just do not like them in general. Another issue for me is that in Las Vegas, there are many wonderful places to eat inside casinos which I rarely get a chance to see, and Espressamente Illy is one of those places. Next, I want to make a note on the prices. For those here on Yelp who are somewhat complaining about the prices, I have this to say: HI. You are in THE PALAZZO. Nearly every restaurant in here is owned by a Food Network star and the only other coffee place is The Coffee Bean, so if you want to hit up a chain, be my guest. But why do that when you can pay an extra dollar for a decent cup of espresso? Yuuuuuuuuuum. This is what I had two out of the three days I was imprisoned in The Palazzo working. First day: shot of espresso and the Milano (chicken sandwich with roasted red peppers and cheese). I'm a sucker for a panini pressed sammie! This one was good, cheese was melted, peppers gave a nice hint of flavor. My espresso - perfect and creamy. Second day: I just splurged and got the Affogato (two scoops coffee gelato with an espresso poured over it). OH MY. Well, it was fantastic and I got quite a caffeine high afterward! Service: MEH MEH. I did go when it was pretty busy, but damn it took me a LONG time to get my food. In fact, I ended up taking it to go even though I paid for the "dine in" fee. (YAH BEWARE! they will charge you .75 cents for the dine-in). I guess it's to compensate their dishwasher? *shrug* However, this is why they did not get 5 Stars. OVERALL: Go here if you are willing to pitch a few extra bucks. If you don't want to.... um, go to Ben & Jerry's or The Coffee Bean?