Q: This place rocks. Awesome food, delicious and nutritious. Awesome people, friendly and informative. Finding the farmers market and Veg Out was the highlight of my recent trip to Vegas.

A: positive

Q: Not worth the waiting, and they let our girls in first. Pretentious bastards!

A: negative

Q: I really wanted to write something good here because we don't want to seem unappreciative. We recently moved to Power Ranch and were delighted with when we received a Big O Tires coupon in the mail for a FREE oil change and tire rotation. Our initial experience was pleasant when I spoke to Brandon(?) on the phone and explained that we had a 1995 Honda Odyssey with over 200K miles. The next day, we took in our vehicle and again the initial experience was very pleasant. Along with doing the oil change, they did a vehicle inspection and I got a call a few hours later with a list of things that needed to get done. Remember I said we had high mileage, so I expected them to get back to us with a few things... which they did totaling nearly a thousand dollars. We told them we needed to think about the repairs and elected to have them replace only the air filter along with the oil change and rotation. We are not disputing that repairs might need to be performed, but as with a doctor's diagnosis of serious problems, we obtained a second opinion. In this case from an expert, my stepson, who worked for General Motors in the tech services department. His evaluation: A. Their quoted prices for parts was 2-5 times the RETAIL price available through normal auto supply channels. B. As for labor charges, his opinion was that they were charging way above the going rate because the time it would take him to make the repairs in his driveway without the advantage of a lift and other shop amenities couldn't justify the labor prices they quoted. We understand that they're in the business to make money, but feel there's a "Lets get them good while we've got them here because they might not come back" mentality happening. It's what came NEXT that really put the nail in the coffin as far as our ever doing business with Big O again. The next day when we drove our vehicle, there was a new noise that didn't exist BEFORE they serviced the car. Every time we stepped on the gas we'd get a buzzing, rattling kind of noise that sounded like something loose just outside the windshield under the hood. The noise persisted all day and was still there the following morning so I took the vehicle back to Big O and explained the situation to Steve who said they'd look at the car ASAP. After a short wait of about 40 minutes, Steve called me back to the shop to "show me the problem"... a rubber bushing that was missing from the right front sway bar link. We find it interesting that this bushing was missing from the right front sway bar link but was NOT mentioned in their original DETAILED inspection report and recommendations for repair. When I expressed my concerns, Steve said he "didn't know why they missed it" the first time. I also remarked that this problem in the lower suspension area didn't seem consistent with the noise we were hearing, but Steve was INSISTENT that this was absolutely the cause... even though they never drove the car to actually hear what we were hearing. He also assured me that they did a THOROUGH inspection just to make certain NOTHING ELSE was loose following their previous repairs. This raises some questions in my mind. Since the noise was not there before they worked on the car, why did the missing rubber bushing only start causing the noise AFTER they worked on the car. Use your own imagination as to the other questions running through my head. Not satisfied with their diagnosis, after arriving home I did my own detailed inspection and discovered the following: 1. The cowl area where the windshield meets the hood was full of leaves and the other detritus that accumulates there, and showed NO sign of being disturbed or even touched, so it's clear no one bothered "inspecting" that area as Steve insisted they did. 2. There was a BOLT and washer rolling around on the top of the fender under the hood near the right hinge. I still have not discovered where this bolt came from. 3. One of the three SCREWS holding the Air Filter cover was UNSCREWED and flopping around, so it's obvious that whoever replaced the filter didn't tighten this screw back down... again proving that they did NOT thoroughly inspect their previous work, much less inspect the under hood area where we indicated we thought the noise was coming from. Bolt pocketed. Screw Tightened... VOILA! RATTLE GONE! Getting your car serviced these days, with the high costs involved, demands FAITH that the service business is giving you a knowledgeable, FAIR and TRUSTWORTHY repair recommendations. Since what brought us into Big O was the FREE oil change coupon, I was reluctant to write this negative review. That said however, I cannot help but feel that they were treating me as an ignorant customer that would accept their word without checking up on their estimates, evaluations and work. Not only will we never have our car serviced at Big O again, but they'll also never get any of our future tire business. Buyer be AWARE!

A: negative

Q: When you're a fan of the driods, it's not often that you wind up in the Apple Store, went with my hunny and his son, the man just bought him the Iphone 5 32blah blah blah and was already having issues with it, and the boy well his phone just needed a little lovin to get to working right. So they set appointments and we headed off to the Apple Store. 1st impression, not impressed, could be that I'm just not into Apple/Mac products (don't worry, in my house 2 out 4 use the iphone so not everyone thinks like me) We checked in and were told were to sit for the tech to come find us, a tech came up to my hunny, asked what was the issue, seem not interested in hearing about the problem or even about having to help him out, and from their it just got worst, her lack of caring about customer satisfaction was very clear, did he leave without his issue resolved, yep sure did, he is going back at another time While my hunny was dealing with her, another tech came up to jr and he was very professional and helpful, ran a few test on it, cleaned the speakers and what not, got the phone to work faster, so this tech was helpful So customer service is 50/50 and they seem not to care if your issue didn't get fixed. Apple Store ya just don't impress me......

A:
negative