input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: This place has a monopoly on high profile stand up comedy in the valley, and they know it. They use that monopoly to their advantage with abusive policies (to the customer) and bad service. Their policies are total crap. We recently bought some tickets to a 7PM show and when we found out that we couldn't attend that show, we called and tried to get our tickets swapped to the 9:45PM show. After emailing and calling multiple times (and leaving voicemails), I finally got someone on the line. They went on and on about how there are no refunds or transfers whatsoever, but then they went on to say that they could check with their supervisor to see if we could exchange our tickets for the 9:45PM show. The person got back to me and said, yes, we could exchange our tickets to the later show, but there would be a $5 transfer charge per ticket. I asked him how they could have a transfer fee if their policy doesn't even allow transfers/exchanges? He couldn't answer that one, of course. We opted to do the exchange and attended the show. Once you get there, you'll note that the place is extremely packed with chairs. They sardine as many people as possible into the venue. Many of the seats and arrangements are uncomfortable in my opinion. Once you are wedged into your seat, you are then reminded that they "require" that you purchase 2 drinks during your stay, at highly inflated prices, of course. They don't have hot tea as a beverage option any more (they used to) and I hear the iced tea is $10 a glass. In addition, gratuity is automatically added to your bill, so even if your service is bad, your server gets a tip anyway! I love stand up comedy, but I despise this place. I won't be attending their shows and dealing with their heavy handed, turnip squeezing tactics.
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Loved this hotel. Really enjoyed the view with the curtains opening automatically when you open the door and the view was amazing. I really liked the combo bath/shower and double sinks - super convenient. The concierge asked if we were celebrating anything (which we were) and she extended our check-out time to noon (yay) and I received some goodies in our room for my birthday. I recommend leaving your bags in the car if you are checking in before their check-in time. Our room wasn't ready early so they text us when it was. They gave us the keys ahead of time so when we received the text we could just walk into our room and not have to wait in the line for check-in again. Only downside to this stay was the usb port technology. We couldn't connect our phones to play our music throughout the room which totally sucked. We didn't have enough time to call for service as we were getting ready to head out to a concert. Wish it would have worked - we spent probably 30 minutes trying to figure it out ourselves. All in all, I'd definitely recommend this hotel.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output:
Thanks for staying open till 11, but please, learn to make a decent chai! It has no flavor, and it is the most basic coffee shop drink! Quite disappointing.