Read the following conversation and answer the question. W: Sound and Vision, Administrative Department, Eve Wheeler speaking. Can I help you? M: Good afternoon, madam. This is John Cruise. I wish to register a complaint about my video recorder. W: I see. I hope I can be of some help. Can you explain what the problem is, please? M: Well, the recorder has severely damaged two quite valuable tapes of mine. And you guaranteed that this machine is the best there. I hope you understand that a simple repair is just not enough. I demand compensation for the lost tapes as well. W: I'm sorry. That's all very unfortunate. I'm sure something can be done. I will put you through to our legal consulant, Mrs. Schroder. One moment, please. (dialing sound...) Hello, Mr. Cruise? Thank you for waiting. I'm awfully sorry, but Mrs. Schroder is having a meeting right now. Could she call you back later this afternoon? M: I hope you're not trying to get rid of me. W: Not at all, sir. I have noted your complaint and I will urge Mrs. Schroder to call you back as soon as possible. Could I have your phone number, please? M: Yes. It's 0181 945 8719. W: Thank you very much. Goodbye. Question: What's the possible relationship between the two speakers? - Saleswoman and customer. - Purchasing manager and clerk. - Administrative officer and customer.
Administrative officer and customer.

Read the following conversation and answer the question. Ron: Uh, could I borrow a few bucks until payday? I'm a little strapped for cash. Nancy: Uh, yeah, I guess, but I'm pinching pennies myself, and you still owe me $20 from last week. And mom and your friend Ron said you borrowed money from them this past week. [Oh, yeah.] How ARE things going anyway? Ron: Well, not very well. To be honest, I'm really in the hole, and I can't seem to make ends meet these days. Nancy: What do you mean? I thought you landed a great job recently, so you must be loaded. Ron: Well, I do have a job, but I've used my credit cards to pay off a lot of things recently, but now, I can't seem to pay the money off. Nancy: Uh, do you have a budget? I mean, how do you keep track of your income and expenses? Ron: Well, when my money runs out, I come to you. Of course. [Great!] No, but I guess I should have some financial plan. Nancy: Well, let me see if I can help you. How much money do you spend on your apartment? Ron: Uh, I pay $890 on rent for the studio apartment downtown ... not including utilities and cable TV. But the place has an awesome view of the city. Nancy: Uh, $890! Why are you paying through the nose for such a small place when you could find a cheaper one somewhere outside of the downtown area? Ron: Yeah, I guess. Nancy: Okay. How much money do you spend on food a month? Ron: Hmmm. I'm not really sure. I think I spend around $600. [$600?!] Well, I go out to eat at least four times a week, so those expenses add up. I just don't enjoy eating alone, and I don't have a knack for cooking like you do. Nancy: Well, I can understand that, but perhaps you ought to buy some microwaveable meals you could prepare at home. Ron: Well, I guess I could. Nancy: And entertainment? Ron: Well, I spend a few dollars here and there on basketball and movie tickets, a concert or two, and ballroom dance lessons. Nancy: Uh, exactly how much do you spend on all of these? Just a "few" dollars? Ron: Well, oh ... about $400 or so. Nancy: Or so? No wonder you're having money problems. You... Question: What does the woman suggest the man do at the end of the conversation? - He should be careful when using his credit cards. - He ought to get rid of his car to save money. - He should stop spending money on entertainment.
He ought to get rid of his car to save money.

Q: Read the following conversation and answer the question. M: I believe that choosing this man will be a complete mistake. W: I wouldn't look at like that. Question: What is the woman's attitude? - She agrees with the man. - She doesn't agree with the man. - She doesn't know what to do.
A: She doesn't agree with the man.

Question: Read the following conversation and answer the question. M: Have you seen my school bag, Mom? I've been looking for it everywhere. W: I hope you didn't leave it in school. You never know where you put your things. When did you last see it? M: Last night before I went to bed, I think. I remember putting it on the desk. W: Really? If you put it there, it should still be there. No one has been to your room. So it must be here somewhere. M: Yes, but where? That's what I want to know. Oh, dear, it's about the time for the school bus. W: Hey, what's that under your blanket at the foot of your bed? Question: Where is the school bag? - It is under the blanket. - It is under the bed. - It is at the foot of the desk.
Answer: It is under the blanket.

*Question*
Read the following conversation and answer the question. W: Your chemistry examination is over, isn't it? Why do you still look so worried? M: I don't know. It wasn't that the questions were too hard, or they were too many of them. But I'm still feeling uneasy because the exam didn't seem to have much to do with the course material. Question: What does the man mean? - There were too many questions in the examination. - The examination was well beyond the course content. - The examination questions were somewhat too difficult.
**Answer**
The examination was well beyond the course content.

*Question*
Read the following conversation and answer the question. M: Is that a new computer? W: Yeah. My grandpa gave it to me as a graduation gift. Isn't it nice? M: It is. I can't believe it's so thin! What kind of computer is it? W: It's an Apple MacBook Air. It's very lightweight and has a bunch of built-in apps. I couldn't be happier with it. M: Do they have any other colors besides that one? W: I don't know. I like this color. I've ordered a pink cover for it, but it won't arrive for a couple of weeks. M: Does the computer have a disk drive? W: No, it doesn't, but I don't need one. All of my documents are online. M: Well, you're very lucky. It will be great to have this when you start looking for jobs. W: I already have. Today, I spent the day at the cafe working on my resume. This computer has great battery life. M: Well, that's good. But the cafe near here is always so crowded. W: I know. But I like to work in busy cafes. The noise reminds me that everyone else is working hard, so I work hard, too. Question: What did the woman do in the cafe today? - She talked with a friend. - She worked on her resume. - She looked for a job there.
**Answer**
She worked on her resume.