Sentiment analysis: I called them at a little after 2:00 p.m. to take me to pick up my truck before the auto shop doing the repairs closed on a Sat. After about an hour and no show, I called them back. They said they normally only operate on the strip and in Henderson and that they hadn't gotten a driver to take the call yet. By the way, the destination was even further from the strip than my house. Why didn't they tell me that from the start. They had my address and knew where I lived. I said fine, just let me know when you're coming. In the meantime I called another cab company. They said 40 minutes to an hour so I figured I'd just wait. After about another hour went by, I called them again. They said they still didn't have a driver taking the call. They asked If I had called another cab company and when I said yes, "only to get an estimate on time". Whittlesea stated, "you can't do that". Anyway, I got a call from my mechanic stating they couldn't wait anymore around 4:30 p.m. I had to call Whittlesea back to tell them forget it. At that time they still didn't have a driver assigned. How much do you want to bet if I told them my destination was the strip, I could have gotten somebody. Guess what, in the customer service industry sometimes you have to take jobs that don't always pay as much. I told them I'd have to pick my truck on on Monday and sure the hell wouldn't call them for that to take me anywhere, EVER. P.S.; Who here actually believes that people from other cities who left mostly positive (if not all) reviews would take the time to do so. The reality is that most people only bother to leave reviews when the service is bad. Looks like b.s. to me.

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negative

Sentiment analysis: Caffe Boa's summer menu is out of this world. The maple gazed steak with eggplant was amazing. I devoured it. My boyfriend got the spicy scallops and again, sooooo goooood! I can't wait to go back and try the squash blossoms and other tasty seasonal dishes. Great service, ambiance and food One of the best restaurants on mill.

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positive

Sentiment analysis: Pizza delivery was on time, but the mood was barely even warm. They also forgot to add the flavor. Most of it went in the garbage.

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negative