In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".

M: Hello, Louise. Have you seen my new supermarket yet? W: Yes. I've heard of it actually. I suppose you must like it. M: Yes, I mean it's marvelous. W: Oh, Jeff. I really can't agree. I don't like it at all. My shop is much better. M: You must be mad. I think it's really...you know...so easy to buy everything in one place. W: Yes, it's easy. But don't you think the food isn't...I mean small shops usually have much fresher food. M: Maybe, but you pay for it. Small shops are more expensive, aren't they? W: Yes, I agree with you, but supermarket staff are badly paid and they are really...but you get better service in small shops. They are much more friendly. M: No, everyone in my supermarket is very nice., Question: What are the two speakers generally talking about? (A) People served in shops. (B) Goods in various qualities. (C) Shopping in different places.
(C) Shopping in different places.

W: Morning, this is TGC. M: Good morning. Walter Barry here, calling from London. Could I speak to Mr. Grand, please? W: Who's calling, please? M: Walter Barry, from London. W: What is it about, please? M: Well, I understand that your company has a chemical processing plant. My own company, LCP, Liquid Control Products, is a leader in safety from leaks in the field of chemical processing. I would like to speak to Mr. Grand to discuss ways in which we could help TGC protect itself from such problems and save money at the same time. W: Yes, I see. Well, Mr. Grand is not available just now. M: Can you tell me when I could reach him? W: He's very busy for the next few days then he'll be away in New York. So it's difficult to give you a time. M: Could I speak to someone else, perhaps? W: Who in particular? M: A colleague for example? W: You're speaking to his personal assistant. I can deal with calls for Mr. Grand. M: Yes, well, could I ring him tomorrow? W: No, I'm sorry he won't be free tomorrow. Listen, let me suggest something. You send us details of your products and services, together with references from other companies and then we'll contact you. M: Yes, that's very kind of you. I have your address. W: Very good, Mr.... M: Barry. Walter Barry from LCP in London. W: Right, Mr. Barry. We look forward to hearing from you. M: Thank you. Goodbye. W: Bye., Question: What does the woman suggest the man do? (A) Wait for Mr. Grand to call back. (B) Leave a message for Mr. Grand. (C) Provide details of their products and services.
(C) Provide details of their products and services.

W: May I help you? M: Yes, please. I'd like to open a new account. W: Yes, I'd be happy to help you. What kind of accounts would you like to open? M: Well, I am not sure. What kind of accounts can I open here? W: Usually we offer current account and fixed account for individuals. M: Could you tell me the differences between them? W: Of course I will. If you open a fixed account, the interest rate is higher. M: Then how about the current account? W: You may withdraw the money at any time and you just need to present your bank card and a withdraw slip. M: I would rather open a current account. W: OK, please fill in this application form. M: Here is the filled out application form. Is everything all fight? W: Yes, quite all right. But you have to deposit some money at the same time you open the account. M: Fine. Here are one hundred pounds. W: Please show your passport. M: Here you are. W: Good. Please sign here. OK, everything is done. Here is your receipt and passport. I'll mail you the bank card in a week. M: Thank you very much. W: It's my pleasure., Question: How long will it take the man to get the bank card? (A) Two weeks after he opened the account. (B) At least one week after he opened the account. (C) Less than a week after he opened the account.
(B) At least one week after he opened the account.