input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: I have been a customer for many years. I ALWAYS get the VIP carwash. The VIP carwash includes WASHING THE CAR, correct? And the windows, and vacuuming the inside of the car? And cleaning off the door and window sills? The last two times I have been at the Highland Avenue location I have had poor service. Today was (again) a poor experience. Even after specifically asking that they clean the bugs off the front end (assuming they would do the rest of car without being asked) I still had to ask (again) at the end to please wipe off the bugs. Last time the car did not even looked like it had been washed. Just the top/superficial dirt was removed. The attitude of the workers is that they are doing me a big favour by wiping off my car - and I always tip when they are finished so it's not like I am being overly picky. Additionally - when you have three or four workers all speaking Spanish and all of them looking at me, snickering, pointing at the car and then looking at me, laughing and the young lady actually rolling her eyes; well being rude to the customer and not making me feel welcome when the car was not clean is inexcusable. It was just after 8:45 this morning that I was there. You were NOT busy - there was not a big line and you had plenty of workers in the finishing area. Seems like 4 or 5 guys were quite happy to work on shining up a large white Humvee that was there for over 30 minutes while the (less than) 10 minutes spent on my Mariner was half-hearted and sloppy. The mirror inside was dirty and pushed all the way to one side - I thought the idea was to put the mirror back in an approximation of where it was when the customer gets back in? Both seats in front were moved and the passenger seat was wet. The center console area had not even been cursorily wiped, and the areas inside all the door and windows was filthy and looked to have never even been touched,. This is the same sloppy work the last time I was there. I have had to ask a couple of times in the past to get the car wiped down better -- 18 dollars and I cannot even get a clean car? Lately there seems to be no one outside managing the lines or workers. I pull in -- no one bothers to look up or point me to the lane they want me in. Someone else pulls up after me and they get waved into another lane and serviced before me. I specifically ask that the front end is wiped down and all the bugs are removed. The young man checking me in assures me this will be done and he writes a note on the window. I do not stand out there and watch every move they make - I assume the car will get vacuumed out and then sent through. So today: Front end is filthy after wash and I have to ask AGAIN that they clean it Rude and disrespectful employees laughing at me is not a good way to do business The center console has not been wiped and still has dirt in it from when I pulled in. The passenger seat is wet. The inside of all the doors sills and windows sills are filthy and have not been touched at all The water dripping down from the door seams and from around the back window streak up the finish by the time I pull across the street to Trader Joe's. I saw them happily blowing all the water out from the Humvee - I guess no one bothered to do mine. I should not have to go back AGAIN and spend another 30-45 minutes waiting for them to wash it right. They should do it the first time without me having to ask specifically. Especially for 18 dollars. I am extremely unhappy. I have tried to contact the management. Let's see if anyone cares enough to email or call me back. Otherwise - do not go here. EVER.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: I have been to this location a number of times. Each time, the service has not been great. We have waited too long for menus, drinks, and for our order to be taken. We were given our food and still had no silverware. Three separate people in our party asked for silverware at different times. We still never received it and had to walk up to the hostess to get some on our own so we could eat our food! The food and drinks are pretty good but I will never return to this location due to the poor service.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output:
This place sucks With so many places to stay in Las Vegas Why would anyone stay at the Mirage? My wife had a conference at the Mirage so we were stuck there. As my daughter and I were walking through the casino (the only way to get to the elevators fron the front) one of the casino bosses rather rudely informed me that kids aren't allowed in the casino. Our daughter was looking forward to swimming in the pool unfortunately there wasn't any water in it. The Jacuzzi was cold with cigar butts and ashes around the edge. Great for a kid. When we got out vehicle from the Valet we found that they broke part of the door handle. Now every time I go to open the drivers side door the trim falls off and we're reminded the lousy care we received. Of course they won't take responsibility for the damages. Las Vegas as a whole is a bit of a let down, just a bunch of drunken squank. I fail to see the appeal of Las Vegas. I guess you got to be drunk the appreciate it.