How might one describe the sentiment of this review?
I totally understand that its Saturday night and there is a lot of people coming to the restaurant, but with good management and staff, you should be able to manage crowds better. Lets start with the hostess, I absolutely think that young girls should not be hired for this position. We got to the restaurant with a party of 13 (6 adults, 7 kids, one of the adults is pregnant) and it already went down hill that they tell the pregnant woman that we can give you a wait time because of the large party. Are you serious??? Do you not understand that pregnant woman and kids should be taken with more considerations? So we ended up waiting for 40 minutes for our seats and at one point they told us to split the party up in to 3 different tables! WTF, we got kids ranging from 2-8 how can we split the party up in to 3??? Who is going to take care of the kids? At another point they let another party of 2 to sit in a big U shape booth. WTF!!! If you let us sit there and then wait for the next booth to finish, then you would have resolve the problem, we explain the situation to them and not only did they not apologize, they just said they have a plan and said that we had only waited 15 minutes. Are you like F#$%#$ing serious? You tell your customers that you haven't waited long enough for the seat yet??? Seriously, miss, what if one day you were pregnant and the hostess asks you to wait 40 minutes for a seat. These hostess so horrible, they don t smile, they have no manners and they always put up their piss off face and smirk at people like us. So we finally got seated and now we have to wait 40 minutes for the food. The food was good so that's how they got the 2 stars. Waitress forgot to ask if our food was ok, left off an appetizer order and was always gone, but thats not her fault, she had to wait many other tables, but that is a management problem with the short staff. So all in all, this was not a good experience for us. Really want to let all restaurant owners to read and start training the hostess if you decide to hire young highschool girls, because they are not experience and not friendly at all. I come here as a customer so I do not want to be faced with pissed off young girls who are inconsiderate and rude!...OPTIONS:
(A). negative;
(B). positive; I think the answer is
(A).