Read the following article and select the best answer. Article: There was one shop in the town of Mufulira which was widely known for its racial discrimination. It was a drugstore .While Europeans were served at the counter ,a long line of Africans queued at the window and often not only were kept waiting but were treated rudely by the shop assistants .One day I was determined to make a public protest against this kind of thing ,and many of the schoolboys in my class followed me to the store. I simply went into the shop and asked the manager politely for some medicine. As soon as he saw me standing in the place where only European customers were allowed to stand ,he shouted at me in a bastard language which is only used by a boss when speaking to his servants .I stood at the counter and politely requested in proper English that I should be served .The manager became angry and said , "Even if you stand till Christmas ,I will never serve you ." I went to the District Commissioner's office .Fortunately ,he was out ,for _ however ,I saw a young District Officer who was a friend of mine .He was very concerned to hear my story and told me that all I had to do was come to him personally and he would buy my medicine for me .I protested that that was not good enough .I asked him to accompany me back to the store and to make a protest to the manager .This he did ,and I well remember him saying to the manager , "Here is Mr. Kaunda who is a responsible member of the Urban Advisory Council, and you treat him like a common servant ." The manager of the drugstore apologized and said , "If only he had introduced himself and explained who he was ,then ,of course ,I should have given him proper service." I had to explain once again that he had missed my point .Why should I have to introduce myself every time I went into a store...any more than I should have to buy my medicine by going to a European friend ? I want to prove that any man of any color ,whatever his position ,should have the right to go into any shop and buy what he wanted .After all, the money which I paid across the... Question: The manager of the drugstore shouted at the writer in dirty words because _ . - he could not speak English in a polite way - he thought the writer couldn't understand English - that was the language he used when speaking to Africans - that was the only language he could speak when he was angry
that was the language he used when speaking to Africans

(Question)
Read the following article and select the best answer. Article: It has been found that less than one shopper in five makes a complete shopping list before going to the store. The reason for this is that seven out of ten of today's purchases are decided in the store, where the shoppers tend toward impulse buying. Buying groceries on impulse had risen for the past forty years, and this rise has coincided with the growth of self-service shopping. However, in grocery stores where clerks wait on customers there is much less impulse buying. It is hard for people to buy on impulse if they have to address a clerk. Psychologists have joined forces with merchandising experts. It is their job to persuade people to buy products which they may not need or even want until they see them attractively presented. It was discovered by the psychologists that shoppers want help in their purchases. Having so many choices confuses them, and they prefer the package that attracts them. Therefore, it is now more usual for food packers to pay attention to their package design. Attraction depends heavily on the position of the product on the shelf, however. Thus, persuading the shopper to buy is easier if the product is located at eye-level. Question: Shoppers tend to buy the products put on _ . - the top shelf - the bottom shelf - the shelf which people can see easily - the shelf where there is less confusion
(Answer)
the shelf which people can see easily

Ques: Read the following article and select the best answer. Article: Starbucks coffee shops can be found all overprefix = st1 /Americaand in more than thirty countries around the world. Many people think they are great places. to enjoy a cup of hot coffee or tea. But others dislike the company. If you are in any major city in America,the chances are great that you are not far from a Stalbucks. in fact, you might be very close to several of these coffee shops. The company started in the West Coast city of Seattle,Washington, in 1971. Starbucks was named after a character in the famous American novel Moby-Dick by Herman Melville. Today, there are more than 1 2. 000 Stalbucks around,the world. Sales in 2008 were almost eight billion dollars. Starbucks sells more than just plain coffee. It started a whole coffee culture with its own special language and coffee workers called "baristas". It sells many kinds of hot and cold coffee drinks;like White Chocolate Mocha and Frappuccino. It also sells music recorders,coffee makers,food,and even books. But most of all,it sells the idea of being a warm and friendly place for people to sit,read or talk. Starbucks is a great success story. Buyers ate willing to pay as much as five dollars for coffee drink. Many people say they go to Starbucks because they can depend on it to have exactly what they want and it is nearby. Some say Starbucks has helped to educate people about coffee from many countries. However, some people do not like the company's expansion. Owners of independent coffee stores cannot compete with Starbucks. Some small coffee sellers even took the company to court,saying Starbucks controls the market and foxes out competition. Question: People will go to Starbucks for coffee drink because of_. - the sense of satisfaction there - the highly educated baristas - the plain taste of the drink - the low price there
Ans: the sense of satisfaction there

Read the following article and select the best answer. Article: The following five destination shall never be missed *Blue Lagoon : Blue Lagoon geothermal spa is one of the most visited attractions in Iceland. The warm waters are rich in minerals and bathing in the Blue Lagoon is reputed to help some people suffering from skin diseases. The water temperature in the bathing and swimming area of the Lagoon averages 37degC - 39degC(99F -102F). The Blue Lagoon also operates a research and development facility to help find cures for skin diseases using the mineral-rich water. *Budapest: Budapest holds the title "City of Spas" since the year 1934, as it has more hot and medicinal water springs than any other capital city in the world. There are 118 springs in Budapest, providing over 70 million liters of hot water a day. The temperature of the waters is between 22degC and 40degC. *El Tatio: El Tatio is a geyser field located within the Andes Mountains of northern Chile at 4,320 meters above sea level. With over 80 active geysers, the site is the largest geyser field in the southern hemisphere and the third largest in the world. It is a major tourist attraction in Chile and is among the highest-elevation geyser fields in the world. The temperature of the waters goes between 70degC and 85degC. *Hokkaido: Visitors to the Japanese island of Hokkaido have plenty of options. These range from top resorts with thermal baths like the Spa Resort Hawaiians to small traditional inns that have their own small hot pools with water temperature comfortable to skin. Some bathing spots are outdoors and are not associated with any spa or inn. The classic forest and mountain landscapes of this nature-rich island make it a great choice for those seeking a science setting for their baths. Question: Which site of the spring has the greatest gap of water temperature? - Blue Lagoon. - Budapest. - El Tatio. - Hokkaido.
Budapest.