Thanks to Jake my MacBook Pro is "like new". They backed up my hard drive prior to the Apple store replacing the logic board & optic drive. When Apple put my info back into the computer it was pretty much a mess. None of the folders were where they were supposed to be, addresses were gone, photos wouldn't open, you name it, it wasn't right. After 3 trips to Apple Genius Bar I went back to MacMedia and said "Help!!" Took it in at noon on one day and had it back the next day around 3PM - fixed perfectly, everything in place just as it had been & better. Jake answered my "lay person" questions w/ patience and understanding and educated me in the process. Many thanks!! for a great job.
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positive