Question: (CNN) -- Winning a pageant title is life-changing, especially during the year of your reign.

If it's a big crown, like a state title, it can be like a full-time gig as you prepare for the national event and make appearances.

Elizabeth Fechtel set right to work after getting her tiara on June 21, when she was named Miss Florida. She reportedly had even dropped out of the University of Florida so she could prepare for the Miss America contest in September.

But now, she won't be going to the premier beauty contest.

Pageant officials announced Friday there had been a mistake in tabulating what must have been very close final scores.

And days after getting her crown, Fechtel was giving it back, so the Miss Florida organization could give it to Victoria Cowen, originally announced as first runner-up.

The executive director of the pageant said on Facebook that the organization had to make things right.

"Integrity means doing the right thing at all times and in all circumstances. It takes having the courage to do the right thing, no matter what the consequences will be," Mary Sullivan wrote.

Fechtel's mother, Dixie, told the Orlando Sentinel she was told that one judge changed his mind in the last 15 seconds and tried to indicate it on his ballot.

"It was a human error," Sullivan told the paper. "We have two auditors ... but they unfortunately missed one of the markings on the ballot."

Cowen, a student at Florida State, said on her Facebook page that she had bonded with Fechtel during their week at the competition. 1. What event changes your life?
2. Is it a 40 hour a week job?
3. Who won the Florida competition?
4. When did Fechtel win the pageant?
5. Did she stay in school?
6. Where had she been going?
7. When did a judge reverse himself?
8. Who runs the event?
9. Who runs that?
10. What person is the leader?
11. What newspaper reported on it?
12. Were Fechtel and Cowen classmates?
13. How many auditors were there? Provide a numbered list of answers.
****
A numbered of answers: 1. Winning a pageant title
2. It can be
3. Victoria Cowen
4. June 21
5. no
6. the University of Florida
7. in the last 15 seconds
8. the Miss Florida organization
9. the Miss America contest
10. Mary Sullivan
11. the Orlando Sentinel
12. no
13. two

Question: I hated writing thank-you notes as a child, but I had no choice: My mother was adamant about honoring other people's kindness and generosity. But now after a childhood spent crafting those notes, the music of gratitude flows naturally from me.

I hire Brant to build an arbor around my front door. I drew it exactly as I wanted, and he realized my vision perfectly. Surprised at how the arbor's beauty uplifted me every time I stepped into my house, I called Brant a few weeks after the arbor went up. He answered the phone defensively.

"What can I do for you?" he asked, his voice cold and distant.

"You can say, 'You're welcome,' " I responded.

"I don't understand," Brant shot back.

"I am calling to say 'Thank you.' ''

Silence.

"What do you mean?" he asked.

"I love my arbor, and I wanted you to know how much I appreciate your work."

More silence.

"I've been doing this work for 20 years, and no one has ever called to thank me for it," said Brant. "People only call me when they have problems." He was doubtful.

I also had a similar experience with L.J. He answered my questions, didn't push, and gave me space to think and decide. I wrote to let him know that he completely exceeded my expectations of what a beat-them-down car sales experience would be like, and that I was happy with my car choice. L.J. called me a few days later. He said that this was the first thank-you note in the history of the dealership.

Are we really living in an age when feedback only closes with complaint? It seems to me that when we focus on problems, we only have dissatisfaction and complaint. But when we focus on celebrating goodness, we are likely to turn it into something positive. 1. What work does Brant do?
2. How long has he been doing it?
3. Has anyone ever called to thank him?
4. What does LJ
5. Do people usually thank him?
6. what did he do for the author of the article?
7. What do we have if we only look at our problems?
8. What did Brant build for the author?
9. What part of the house was it by?
10. What did it do for the author?
11. Was it beautiful? Provide a numbered list of answers.
****
A numbered of answers: 1. He builds
2. 20 years,
3. no
4. Car salesman
5. no
6. answered questions, didn't push, and space
7. dissatisfaction and complaint
8. an arbor
9. front door
10. uplifted them
11. yes

Question: CHAPTER XXVIII

THE GAME IS CALLED

In her notions and schemes regarding the person and estate of Ralph Haverley, the good cook, La Fleur, lacked one great advantage possessed by her rival planner and schemer Miss Panney; for she whose cause was espoused by the latter old woman was herself eager for the fray and desirous of victory, whereas Cicely Drane had not yet thought of marrying anybody, and outside of working hours was devoting herself to getting all the pleasure she could out of life, not regarding much whether it was her mother or Miriam or Mr. Haverley who helped her get it. Moreover, the advantages of co-residence, which La Fleur naturally counted upon, were not so great as might have been expected; for Mrs. Drane, having perceived that Ralph was fond of the society of young ladies to a degree which might easily grow beyond her ideas of decorous companionship between a gentleman of the house and a lady boarder, gently interfered with the dual apple gatherings and recreations of that nature. For this, had she been aware of it, Dora Bannister would have been most grateful.

Ralph had gone twice to see Congo, and to talk to Miss Bannister about him, but he had not taken the dog home. Dora said she would take him to Cobhurst the first time she drove over there to see Miriam. Congo would follow her and the carriage anywhere, and this would be so much pleasanter than to have him forced away like a prisoner. 1. qho went to see congo ?
2. how many times ?
3. who did he talk to ?
4. who is the schemer ?
5. what else is she ?
6. what did she cause ?
7. by who ?
8. who was not thinking of getting married ?
9. what was she spending all her time doing ?
10. for ?
11. how many people helped he get it ?
12. who would have been grateful ? Provide a numbered list of answers.
****
A numbered of answers:
1. Ralph
2. twice
3. Miss Bannister
4. Miss Panney
5. rival planner
6. espoused
7. latter old woman
8. Cicely Drane
9. devoting herself
10. pleasure
11. Three
12. Dora Bannister