In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: I have a meeting with foreign delegates at San Francisco. Can you help me in booking a ticket?
agent: Sure, please share your airport codes.
customer: The airport codes are EWR and SFO respectively.
agent: On which dates do you want to travel?
customer: I am planning my journey on dates 02/26 and 02/28.
agent: Please may I know your name?
customer: My name is Samuel Moore.
agent: Flight 1022 of AA airline available for you on your route with 1 connection.
customer: Please book the ticket.
agent: Your ticket is confirmed successfully.
customer: Thank you for your assistance.
agent: Thank you for choosing us, have a good day.

Output: book

Input: Consider Input: customer: Hi.
agent: Hello,.
customer: I am Amy Mitchell.
agent: How may I be of your help?
customer: I need to go to New York to attend Culture, Heritage and Folk festivals, can you make a reservation on 01/24?
agent: Sure, we are glad to help you.
customer: Thank you.
agent: Please provide your boarding and landing airport codes?
customer: I want to fly from Los Angeles, CA - LAX to reach NY - LGA.
agent: How much you can afford for a flight ticket?
customer: I would like to return on 01/26.
agent: Ok.
customer: I can afford up to 5000.
agent: We found a connecting flight with flight number 1028. Shall I confirm your booking?
customer: Please reserve.
agent: Your flight ticket is processed from an UA airlines.
customer: Thank you.
agent: Thanks for availing us. Your E ticket will be sent to your registered mail id.

Output: book

Input: Consider Input: customer: Hello.
agent: Hello, how may I assist you today.
customer: Can you please book a flight ticket from AUS to ORD?
agent: Sure, may I know your planned travel dates?
customer: Thank you. I have planned my travel dates as Feb 25 and Feb 27.
agent: Do you have any limits on number of connections?
customer: I am looking for single connecting flight.
agent: Do you have any another specifications on your journey?
customer: No, I do not have any other specifications.
agent: May I know your name for the booking process?
customer: Sure, myself Alexander Lopez.
agent: American Airlines providing a flight with the price 100 with single connection. Can I proceed for the booking?
customer: That is fine, please proceed with booking.
agent: Your flight ticket reservation done with the flight number 1024.
customer: Thank you for your help.
agent: Welcome, thank you for reaching us.
customer: Most welcome.
Output: book