Input: What would be an example of an negative review?

An example of an negative review: First, the good. The suite was gorgeous. 2 bedroom room, nice kitchen, great views. And now for the rest of the experience. 1. Check-in took 45 minutes and the help was completely disinterested, bored and novices when it comes to working in a competitive service industry like Vegas where there are 100+ hotels to choose from. Felt unwelcome, undervalued and brushed off when complaints were given. Not a great first impression. 2. After checking in I was handed our 6 keys and was told we were all set. I asked what our room we were in. I was told. I asked if they could maybe write it down for me (heaven forbid they actually have a little envelope for our keys with our room number on it like every respectable hotel in America). After searching for a few minutes, I finally received a piece of scrap paper with the number written on it. At this point we were just happy we were finally on our way. 3. Opened the door to our room and was impressed by the set-up However, we booked a 2 bedroom suite, and there was only one bedroom. Becoming increasingly annoyed, I called the front desk and inquired about this. They told me the room next door was also ours and our keys worked for both. Probably something worth mentioning at check-in. 4. We had given our baggage tag to the check-in guy hoping our luggage would either be in our room when we got there or would arrive shortly after us so we could change and start our night. Half hour after we got upstairs we called down to ask about our luggage. They didn't know where it was but said they'd call us back. Seemed pretty par for the course... 5. Sunday was check-out day and anyone who's been to Vegas knows how painful Sunday's can be. Woke up around 10am and called to ask for a late check-out (12pm). 20 minutes later we get a knock at our front door. It's a woman asking when we're checking out. With a confused look we say "noon". She says "OK" and leaves. 40 minutes later we try calling down to the front desk to ask what our final bill was since we didn't receive a receipt. Phone rang and rang. Finally after 15 minutes and 6 attempts at trying to call the front desk (really?) a woman picks up and relays our total charge. She then asks what time we're checking out...REALLY?? We say, again, 12pm, and that we've already relayed this to TWO people. She acts annoyed and says it's not in the system. Fingers crossed she didn't charge me because if I ever have to deal with the front desk staff at the Planet Hollywood Towers again it will be a day too soon. Long story short, even the gorgeous rooms weren't enough to sweeten the hotel experience. Wouldn't go back there again.

Input: What would be an example of an positive review?

An example of an positive review: Well at a tech conference occasionally you're allowed to indulge more-so if you're sitting with analysts and important blog writers. I didn't because I had already eaten dinner. However I did order the pumpkin soup and it was fantastic, but be warned it is actually a bit spicy. Which is nice, if you're into that sort of thing.

Input: What would be an example of an positive review?

An example of an positive review: The 3 Dudes Quilt shop has become a favorite when I am in AZ for the winter. Great and I mean great!!! service, outstanding fabrics, tons of classes so you can expand your creativity with lots of different topics to appeal to many, a delightful retreat in the spring, and even cookies!!! Classes accommodate the beginner and can challenge the expert. And this coming spring (2015) we are looking forward to a cruise quilting our way well into the night with a batik factory tour. You won't be disappointed in this shop.

Input: What would be an example of an positive review?
An example of an positive review: Great service. Dependable. Reliable. Punctual. Super communication. Gave my home buyer a warranty, and all for a great price on a whole house termite treatment. What's not to like? Will use them again without hesitation.