Problem: What would be an example of an positive review?

Answer: The manager Dereck caught a mistake on my sons prescription and called my doctor to confirm. Turns out what was suppose to be 1 dose the doc wrote 4 doses for my lil 3 year son. I can't praise dereck enough for his expertise and caution. I will never go anywhere else! Thank you!!!!!!!!!

Problem: What would be an example of an negative review?

Answer: The WORST dim sum I've ever tasted! I'm usually not a picky eater but the food was so bad, I left with an empty stomach since I couldn't bring myself to eat anymore crap.

Problem: What would be an example of an negative review?

Answer:
I like Sprouts but I recently had a bad experience with the check out lady. She was engaged in a personal conversation with another employee when I was putting my items on the belt. She said, Hi how are you today... which I replied I was good and asked how she was. She continued her conversation with other employee, I had a bag of vegetables that a hole had ripped, so I pointed it out to her so she wouldn't spill the, etc. I thought she might have got another bag or had someone else get me one, that would have been the right thing to do. Instead, she didn't say anything about it, just went right on with her conversation. She said, hi how are you today.....AGAIN, this time I didn't say anything.. I felt like telling her she already asked me that and I already responded. Not great customer service, I always hope there is someone else working, but sadly it's almost always her when I shop. Their green beans were disappointing, lots of brown spots and very thin ones, non usable. I like the new bags they have for the bulk foods, however, you have to write the SKU number on them first before filling them up and well that's hard to do sometimes, not a ton of room and the pens don't stretch to far. Better customer service will make me come back, pay attention to the customer, your personal conversation can wait.