Choose your answer: is the following review positive or negative?

I'm so beyond displeased with my hair. I had Amanda I think, and I was so excited because I showed her what I wanted and she raved how excited she was to do my cut. First of all when she washed my hair she didn't rinse it thoroughly so I was itching my scalp the rest of the day and second of all she ABSOLUTELY DID NOT DO ANYTHING NEAR TO WHAT I ASKED. My layers aren't even blended at all, it looks like I have a bob at the top of my head and then the bottom layers are long, I asked her to keep my length and she cut off way more than I asked her to. I asked her to frame my face so when I pull my hair up I can have those pieces hanging down and it looking nice, nope she framed HALF my face and the other half is just a long strand hanging, doesn't even look right when I try to pull anything down, I have to just pull it up because even the one side she did is so unbelievably choppy it just looks like my 2 year old god daughter did it. I can't even put my hair in a ponytail with how she cut my layers it just looks awkward. I didn't even notice how poorly she did my hair because when she styled it, it looked amazing so even if it wasn't what I wanted I was happy. But when I came home and the style went flat I noticed all the terrible things she had done to my hair. I don't even want to go back and get it fixed. I decided to go here because my old stylist used to work here and I thought the others would be just as good. I could have went to Great Clips with the same cut and half the price. Definitely not returning. She was extremely nice but should not be cutting hair.

Choices:
(I). negative;
(II). positive;
(I).