Problem: SHAME ON EXCALIBUR HOTEL/CASINO. my fiance and I checked into this hotel on Saturday for the first time ever. We were just starting our vacation, this same night we came back and I placed my purse on the dresser which is 2 ft from the foot of our bed, we went to sleep about 1am. We were woken around 4am-5am to our door being slammed (strange as I ensured our door was closed before bed) as we checked our room everything seemed to be ok, we assumed it was just the neighbor slamming their door, still unsure of why our door was cracked open, we went back to sleep. we woke up in a few hours later and started to get ready and then realized my purse was missing. It all came together, we were robbed in our own hotel room. And to make this worse... the robber was in our room and robbed us as we were sleeping. I'm scared and very disturbed by this situation and I want to make sure as people as I can tell know about this. I reported this to the casino security and they showed us how to properly lock the door that has no dead bolts. they promised follow up the next AM as their "risk management" is not there on weekends. I still have not heard anything. but someone out there stole my purse and my wallet in it. including credit cards/cash/ and my ID's. I will be taking this up with an attorney. as I came home to research this incident, on many travel sites including yelp have reviews from many other people that this exact thing happen to them and the hotel did nothing, and they are still pending a response on their incident. PLEASE BEWARE OF THIS CASINO. ROBBER ON PREMISE, AND CASINO DOES NOTHING.
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A: negative

Problem: 3.8 stars, got the Italian Hero Sub. Portion size 4.3 Proportion of meat to bread 3.5 (2 slices of meat is not enough, sub roll was good though) Ambiance 4.1 (inside was cool, patio was cool, parking terrible) Price 3.5 ($7.50 for that sandwich is too high)
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A: positive

Problem: Just got home from a 3 night stay at the new Delano. We were overall very impressed. Check in was easy. Paid for early check-in and the express. Our room keys were waiting for us and our room was ready upon arrival. We had upgraded to a Panoramic suite and we are so glad we did. We had amazing views of the strip and the surrounding mountains. The room was great. We intended to relax in Vegas and the hotel and room allowed for that. The separate living and bedroom were a huge plus. The bathroom was amazing and if you like baths, indulge in the soaking tub. Another plus was the half bath... The bed was comfortable. Yes, the pillows are *firm* but we were both able to get several great nights of sleep. Loved the vibe at Delano. Liked that there was no gaming within the hotel itself but a quick walk over to Mandalay Bay. Loved the quote on the mirror every day. Staff was friendly and helpful. As for the resort fee, it is becoming very common pretty much everywhere is Vegas. We stayed at another resort last year that isn't comparable to Delano and had the same resort fee cost ($25). We will stay again and if ever in South Beach we intend to stay at Delano as well!
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A: positive

Problem: I can't review the food here because we never got seated! Knowing that Cheesecake Factory doesn't take reservations, my sister called Saturday afternoon to find out how long it would take a party of 14 to be seated that night. The hostess told her she'd take the name, asked my sister to call 20 minutes ahead to let her know we were on our way and our table would be ready shortly after we arrived, if not when we got there. Sounds perfect right? Not so much. We called them as requested and were told our table would be ready when we arrived. When we arrived about 15 minutes later, we were told they were running approximately 20 minutes behind. Not a huge deal, being Cheesecake Factory on a Saturday night. After 30 minutes, we asked again about being seated and were told that they were waiting for their large table to be vacated by a party who'd been there for 2 hours. Of course... who doesn't go to Cheesecake Factory for dinner at 4:00? Another twenty minutes goes by and again, we speak to the hostess station, who tells us the table just ordered dessert. At this point, it becomes pretty apparent we've been lied to. Finally after waiting for more than an hour and 15 minutes for a supposed reservation with two pregnant women, a diabetic and two antsy toddlers, we decided to leave. I have no problem with Cheesecake Factory not taking reservations. I think it's ridiculous, but it's publicized, so we dealt with it the best way we could. Had the hostess we'd spoken to earlier in the day not said it wouldn't be a problem, we would have made other arrangements for dinner that night.
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A:
negative