Q: negative

A: I've been to many adorable and awesome cupcake places, but the cupcakery doesn't seem up to par as some of the others. Their cupcakes are a bit dry at times and it really depends on the flavor you get. In addition it's a tad overpriced and not as well decorated as other places. Not my top pick for cupcakes. Sprinkles still owns.

Q: negative

A: I visited the MomDoc Thomas location about 6 months ago. I have somewhat of a special case; my regular OB/GYN was out on vacation, and referred patients to this office in the interim. So I understand that there could be some bumps along the way b/c of the special situation. The waiting room and office is very cute. I went in to get a Zpac. Once called back, the techs had me fully undress and asked me about 45 minutes of questions all about my pregnancy. I kept saying, 'I'm here for a cold, but I am pregnant' ....then they came back in the room and apologized, and that I needed to put my clothes back on...when I finally was able to see the doctor, she was great; sweet, caring, gave me what I needed. The office staff said they couldn't bill my insurance, and had to bill me for the full amount, so I paid it that day. About $200 for an office visit to get a Zpak [since I'm pregnant, my OB acts as my primary care provider, and expects MomDoc to do the same for her patients] I explained the situation to my OB when she returned, and they explained that the experience and charge was not accurate and to try to get the charge adjusted. I contacted billing, who referred me to the office supervisor, April, who I called 3 times and left messages over the course of 6 weeks...not one returned phone call or message to even discuss. It's only $200, should have been $50 for the copay, but it's the principle of non-attentiveness in customer management. A review is the only way I can hopefully get someone to listen, and prevent someone else having a similar negative experience.

Q: positive

A: The name of this place makes no apologies: Hugo's Cellar in a word (or 2) is a complete representation of '70s fern bar mentality. This is old school Vegas, baby, and don't forget it. Hugo's is situated within the bowels of the Four Queens casino, located smack dab in the middle of the Fremont Street "Experience." The Four Queens is a retro-New Orleans style place. No need for pirate ships, mock Parisian towers and the like - gambling is the focus here with good food (at Hugo's) an added benefit. Once you make your way past the slots, check-in area, and cashier, you walk down a set of stairs to Hugo's. It is a throwback to another time - red brick walls, large hair on the hostesses, and lots of flambe-food prepared tableside. I arrived an HOUR early (my fault - I'd driven in from Utah and didn't set my watch back an hour) and had to wait at the small bar area. The bartender brought me a portion of pate which was nice. I finally sat down for dinner which was very good - but not great. Good things about Hugo's Cellar: - Retro Vegas subterranean fern bar decor; - Good wine cellar with selection of half bottles; - Delicious Filet and Shrimp aux Poivre; - Hugo's Tableside Salad - you get to pick the stuff! - Cheese Lavosh! (kosher?) Bad things about Hugo's Cellar: - Need a guide with GPS to find the place in the hotel; - Elderly hostesses seem a bit 'uncaring;' - Side dishes bland; - Service efficient but impersonal; - Valet parking pretty slow. I'd go back to Hugo's Cellar if I wanted a 'break' from the mega-restaurants on the Strip that are named after famous chefs (who rarely, if ever, cook in their kitchens). I'm glad I found Hugo's on Chowhound - I think it is normally 'locals only'. Worth checking out. Major yang decor with low fu design. Wear a tux with ruffled baby blue shirt to feel 'connected' to ghosts past in this place. Check it out. 4 stars.

Q: negative

A:
I took my car in for an oil change and afterwards they told me I needed a tune up and a cv axle replacement. I got the cv axle myself (which they quoted me 159.99 but I got it at Advance Auto for $70) and brought it in the next week. (11/12/2011) They then told me I needed the OTHER cv axle replaced and the total cost for my tune-up would be about $380 just for labor and around $400 just for parts. I was able to go online and buy all the parts for $120 and found out the job actually only takes about an hour vs the 4 hours they told me. SCAMMERS AND LIARS! They should be ashamed of themselves. They also said that they'd install my air filter (which takes 5 minutes) and when I got in the car the air filter was sitting there unopened in its box.