Problem: My wife and I used to love this place. We have been going to Sagos for about a year, sometimes as many as 2 - 4 times a week. Great Happy Hour, great drinks, great employees. The last few times we've been there the service has gone horribly downhill. The bartenders/servers now care more about high-fiving and BSing with the locals than to provide even decent service. The last 2 times we were there we ordered appitizers and we never received them. We decided (sadly) that we won't be going here any more.
How would this review be described?
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A: negative

Problem: Nacho Daddy has been getting pretty good reviews lately and since we were close by, why not stop in? I ordered the Supreme Tostado Nacho's and my wife had the Daddy's Wings. The nachos themselves were huge, a lot of toppings...but not very much meat which was weird. I can't see why the amount of taco meat was so small on a plate of nachos that cost $13. Everything else seemed right though, they give you a good amount of guacamole and all the ingredients seemed fresh. My favorite part was the avocado lime salsa, it is killer! My wife didn't have as much luck with her food. She ordered the wings and asked for them extra crispy but they came out undercooked and with too much sauce making them really soggy. The wings come with a dip, which we asked for ranch and got blue cheese. No problem, they got it swapped out pretty quick. Now the problem...there's something in the ranch that's not supposed to be there. We pulled out 3 big dark chunks of something that I think maybe the kitchen dropped in the ranch and had been sitting in there a while. I'm not sure what it was but it was big, soggy and nasty...when I find things in my food that shouldn't be there, it's all over for me. I was going to give them one star but the waiter noticed my wife stopped eating her food and without us saying a word, he offered to take the wings off the bill. We may try Nacho Daddy again but it won't be for a while. For me, the good service and decent nachos didn't outweigh the high prices and weird crap in my food.
How would this review be described?
OPTIONS:
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A: negative

Problem: Went here before the ballet on Saturday...server was good, food was pretty tasty, not the best Mexican but decent enchiladas for the price--I disagree with another review that said chips are great--pretty bland, but guac was good. They charged us $13 each for a margarita when the menu lists them as 7.50--one size--we asked the waitress who sent over the manager (bartender also) who said they were in the process of re-printing their menus and there are 2 sizes/prices... that is bait and switch...no one mentioned there were two sizes when we ordered! And 13 bucks for a house marg???-- this isn't NYC. He didnt want to comp anything, then he said he would comp one drink each---which was fair--then when the new bill came he took 6.00 off each bill. wtf. I mean if you want repeat business just comp a damn overpriced drink already, make the patron happy, and we would probably go back and give it another try. instead, he pissed off four people who eat out all the time...we won't go back. Oh, and they took my number and assured me the owner would be calling to discuss our dissatisfaction....rigggghhhttttt. still waiting on that call
How would this review be described?
OPTIONS:
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A: negative

Problem: A friend of ours wanted to go to this restaurant for her birthday dinner. We went in and requested one of the tables so we could do the tabletop cooking. They took one look at my wheelchair and had a very, very, very long and loud discussion that ended in them announcing that all those tables were reserved for five o'clock. And they didn't know this earlier? When we left at 7:30, the tabletop cook tables were, and had been, unoccupied, but for one. When the waitress brought our drinks, she put mine in a kiddie cup with a lid. She just assumed I couldn't lift a glass? If a disabled person needs something special, they ask. Assuming is condescending. I made her take it back. When it came time to order, the waitress asked me several times if I was sure I wanted the short rib soup, illustrating on herself the part of the cow this was from. She told me repeatedly that it was hot. Was I sure I wanted that? She asked no one else any questions about their order, even though 2 ordered dishes in blinding hot stone bowls. When the food came, neither the bowl nor the food were hot in temperature or seasoning. It was noodles, beef and onions in water. I added my son's pickled ginger and wasabi to make it palatable. We ordered both tempura shrimp and vegetables as an appetizer. We only got 2 of the 4 shrimp. They brought out two more, but only after arguing with us. She offered to refill everyone's drink but mine. While everyone else's food was okay and the sides were also, my experience at Takamatsu was far too personal.
How would this review be described?
OPTIONS:
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A:
negative