Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I have eaten here many times since they first opened and they have been fantastic! Except for a brief period when the wait staff turned over the service has been very good to excellent. The food is excellent as well! The lunch special can't be beat as you get soup or salad plus an entree for as little as $6! A bonus is that they offer brown rice for no additional charge. They also have sushi specials for lunch and dinner (buy 1 get one 1/2 price) on Tuesdays, Thursdays and Sundays. Their sushi is non-traditional but outstanding! I took a friend from Japan there and he thought the sushi was exceptional. I have been eating Chinese food since I was three years old and I have traveled fairly extensively in Asia. Overall I consider this to be one of the best Chinese/Fusion restaurants in Charlotte!

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: we went back - held our groupon coupon until it was time to pay. I'm not saying that is what got us better service because I don't believe that to be the truth. BUT this visit was very different from our last! It was great from the beginning to the end. We had an awesome waiter who was perfectly attentive. He did a great job & gave us great service! The food was well cooked, a bit salty, but delicious! I have changed my mind about Cowboy Ciao & would be willing to go back again. Still rave about the Mushroom Pan Fry!! Good save this time! Thx for the improved service, much appreciated - upgraded one star :)

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Went here because I wanted authentic greasy stick to your ribs Mexican food. Unfortunately all I got was the greasy part. I ordered a combo enchilada and taco platter. The shredded beef was dry and the whole plate was just too salty. It came with an ample helping of beans and rice, which were tasty but nothing special. However I do have to agree that this place has great chips and salsa. And the wait staff is very generous with them. I just wish the rest of the meal had lived up to the chips.