Problem: I just returned from this restaurant & thought I'd write a review while the experience is still fresh. Upon entering I liked the look of the place, it was very small and quaint and had that dark vintage feel about it. They had a dinning area that seemed really dead and dark and kinda secluded. We sat in the booths by the bar. I had a pisco sour and it was okay. As for the food we started w/ beef carpaccio and it was good. For my main I got the filet mignon and garlicy spinach as a side. My guy got the Surf & Turf (Filet mignon & lobster) which came w/ garlic mashed potatoes & asparagus (he changed it for one of their other sides and they upcharge $4 for the change). My steak was good but my spinach was uneatable..no exaggeration, they were THE SALTIEST thing I've eaten my entire life..I think they might have accidently dumped salt in them. I told our waitress and got brussel sprouts instead, they were too charred and dripping w grease. His food was fine, steak was good and lobster was so so, potatoes were good. I must admit the broccoli he substituted was DELICIOUS!! I would recommend the broccoli here but that's really about it. All in all: Service - our waitress was polite and nice, she was great! Food - pretty terrible, they messed up very simple stuff Price - in comparison to the atmosphere and the food, definitely not worth it! You can get a better meal at another steak house that has a much better ambience and much livelier. Honestly though, im a foodie and if the food is great I'll go anywhere and this just wasn't. Atmosphere - small, not very lively. Nothing interesting.
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A: negative

Problem: Went in for my upgrade and was seriously overcharged. Their 14-day "trial" comes with a $35 restocking fee, which is never disclosed. I have been on the phone for over two hours between Verizon and Diamond Wireless, and the whole thing is a joke. I was "upsold" a jet pack in order to "help" me on my bill, which I didn't even want, and I was literally hassled by the sales guy when I returned it. After receiving my bill with Verizon, I found out they never even cancelled the service--even though they are in possession of the jet pack. To top it off, Verizon has no specifics on how they sell the service--just a total bill. I disagree with previous posters that the sales guys there do not lie--that's all they did from the time I walked up to the kiosk. I now have an almost $500 bill from their ridiculousness, and the call center was nothing but combative and rude when trying to handle the issue.
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A: negative

Problem: I love the seasoning! Best in town compared to cravin crawfish and boiling crab. Love the food but dislike the service and management. They just seem everywhere and disorganized and not very attentive. If only the service was like boiling crab! That place is good too, but can't beat hnj seasoning!
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A: positive

Problem: Though their drip coffee is good, they don't offer refills even at a discount. No drip coffee is worth $2.50 PER CUP! Their service was "meh". It took nearly 10 minutes to get a cup of drip coffee. If they had to have brewed it, I could understand. But he just pulled it out of one of those insulated pumps. I also tried their cranberry scone which was good. Not overly sweet as so many shops have a tendency to do, nor so dry it is like eating dust. Overall a nice pleasant atmosphere. But their overpriced coffee will keep me from coming back.
How would this review be described?
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A:
negative