Problem: Write a positive yelp review.
A: Stopped into this new location today for a pair of their Rugged Exposure Journey Plus walking shoes. I've been buying shoes at Big 5 for many years & have always done well with them... This variety, for example, are comfortable right from the start & last me a couple of years. That's better performance for $20 than I get from Florsheim's that cost $100! :-))

Problem: Write a negative yelp review.
A: I booked our stay months prior to our vacation the week prior to labor day Weekend. Disappointment one after another-from getting a smoking room after confirming a non smoking. THE WORST THING: NOT EVERYTHING STAYED IN VEGAS. BUGS-THE TINY ONES THAT INFEST-LICE-...I called immediately when we found them upon our return home. WHAT A TOTAL RUN AROUND, LIP SERVICE AT ITS FINEST FOR SURE Matt M.! BS reports 'taken' by front desk managers that got lost as I went up the chain of command. Finally, after my 4th call to Risk Management, they concluded since there were no reports prior to or since my stay, they had nothing to do with it. WELL DUH, IF THEY COULDNT FIND MY 2 REPORTS FILED with MANAGERS, why would they find any reports prior or since? I spent $4000 AT THE HOTEL that week, plus RETURNING HOME, another $500 for total de-licing of my home, car, my daughter's hair and mine. TOTALLY UNPHASED WAS THE RISK MANAGER. Thanks so much for nothing...

Problem: Write a negative yelp review.
A:
I took two of my friends there who are here in Phoenix the first time and the service was terrible. The noodles and other dishes were good as usual, but the service we received from the guy was otherwise. That guy talked very fast which didn't bother me as much until he started forgetting our requests. He stopped by to check if we needed to refill the green tea in couple of occassions but never did it until in much later time. When we asked to split the bills in two in certain way, it had to be done three times. It just gave me the impression that he didn't really pay attention to what we wanted. This is the first time I went back since last year (rated 4/5 previously). Hopefully he will improve his service and attitude or else they will lose more customers.