Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I'm generally not a steak person. I have been to some nice steakhouses but I just can't manage to really get into it. As such, STK was never high on my list of places to eat in Vegas. I ended up going for a business dinner and was generally pleased, even for my steak-averse palate. Pros *The appetizers were amazing. Hands down. Everything we ordered was fantastic and they actually gave us the appropriate number of items based on the people at the table (might have been coincidence but I'll give them the point) *The music selection was late 90's and early 2000's that reminded me of days gone by. It was not what you normally hear at a club or a restaurant so it was a fun change of pace *The drinks were fantastic and we were always asked about a fresh one before our glasses were empty *The steak! I know! I said it. It was a pretty good steak. I only had a few bites of someone else's but it was the complete opposite of where my mind goes when I think about steak. So far this review has been high-fives and kudos. But that two star rating up there, that wasn't a mistake. Every cloud has its silver lining, and at STK there were plenty of dark clouds to go with those small positive notes. Cons *The volume of the music is insane. It started out manageable but we were basically shouting at each other by the time we left *The drink I ordered was $18, and that seemed to be about average *The sides were hit or miss. Asparagus was cold but the truffle fries were like pillows of potatoey goodness. The gratin was basically raw potatoes but the mushroom pot pie was flavorful, hot, and exotic tasting *The service. Our waiter was great. Friendly, outgoing, ready to make recommendations. Unfortunately, after he took our order he was gone and never to be seen again. Instead we ended up with a loitering busser. As I mentioned earlier, this was a business dinner. We were there to eat, of course, but we were also talking and enjoying our evening. I guess we took too long to finish our appetizers because the server asked us no less than three times if he could clear anything away. Every time we said no and he just slipped to the side and waited there. It was like he was counting mississippi's in his head until he could ask us again. So we've finished our entrees. We ordered a shared dessert and coffee. We're winding our evening down when the manager comes over to the table. I assumed that he was there to just say thank you since I'm sure our bill was near the $1000 mark for the evening. Turns out he was basically kicking us out of our seat. He said the restaurant was at capacity and he wanted to buy us a drink at the bar so we could free up the table. I'm sure there are people in Vegas who wish that their restaurants could be so full at 8pm on a weeknight that they are at capacity, but I can't tolerate being rushed from our table just because other people want to sit down. I've waited at restaurants for over an hour because people weren't getting up and leaving, and that's just the way it goes. If you dont like the wait time you go elsewhere. It was really poor form that the manager asked us to vacate the table (after the check had been paid, mind you). Overall I am disappointed with STK. I went into the experience expecting stellar service and mediocre food. Turns out the food was the surprise winner and the service was just leaving much to be desired.
Q: positive

A: Ok, let me preface this review with a couple things that bug me: They charge $.50-$1 extra to use your debit card, whichever they feel like charging at the time. Also, they raise their prices on a consistent basis...sad face. However...the food here is AMAZING and is worth putting up with the above 'problems'. My favorites are the Americano Burrito for breakfast (egg, bacon, potato, ham and maybe I'm missing an ingredient) and the Super Nachos (tons of cheese, sour cream, carne asada, pico and guac if you want, layered perfectly atop a stack of perfectly crisped home made chips) for lunch and dinner. I am guilty...I have eaten here three times in one day before. It's just THAT good! :)
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: DO NOT COME HERE. I have never been so upset by customer service at a nail salon. Firstly, I was told I would be assisted in a couple of minutes and I end up having to wait at least 20. All in all I had to switch stations 3 times as they were deciding who would help me. I wasn't particularly chatty this day and I could tell my tech didn't think I would tip well (which isn't true because I always tip 20%) and she seemed to be talking about me to the other tech. I intended on getting a pedicure too but decided against it when I realized the level of service I was getting. My friend unfortunately went for the pedicure and they didn't even put her in the massage chair. I was afraid my nails weren't being done correctly because the paint seemed really thin for a gel manicure and my nails were flimsy. I just went with it though because I tend to trust people unfortunately. When it was time to check out the tech told me it was $45. I spoke up because that seemed high and she changes it to $40. I tipped $8 and all of a sudden the tech told me she needed to file my nails a little more. This confirmed the bad tip theory. At home I checked the prices online and it says a gel manicure is $35. I was irritated I was lied to just to insure she received a tip. I sincerely wish I could wear a button that says "Relax, I know how to tip." I called and let them know I would be coming in to get the difference within a couple of days since i live on the other side of town. The lady on the phone said it was fine. The next day a nail breaks because they are so flimsy because she didn't do enough coats. The next day another nail loses half of the gel coating. This is the day I come in to get the refund and get it fixed. I walk in expecting them to make things right. Instead I have to wait about 15 minutes while they decide who will help me. The original tech doesn't even acknowledge me she only talks about me. Finally a tech takes me to her table. She tells me they usually would charge me but they won't this time. I am really confused now because why would they charge me to fix the hack job that they did. I also told her I am getting a refund and she tells me "no refund will be happening here today because I'm not charging you to fix this." While she is fixing them the manager comes over to give more bad customer service and tells me I was charged correctly because of the color I picked. She tries to convince me I actually got a "hard gel" instead of "gel." This is funny because my nails are falling apart from this "hard gel" manicure and the color ring I chose from was not different than the others and I clearly said I wanted a gel manicure. She also gives me attitude by saying "Oh, you never showed up or I would have told you why you weren't overcharged." I had to remind her I told her I would be coming within a couple of days. She was extremely condescending then spoke to my tech in their own language and left. Then the original tech came to talk about me again right next to me. My tech then told me that everyone wants her to charge me for her fixing my nails. The new tech was nice enough to make my nails look much better than the original tech. The whole experience was a nightmare and I really don't know how they stay in business.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
I've had pizza on the east coast from NYC to Miami, west coast, in several western states, and when island hopping and this is one of my faves. The sauce tastes fresh and is flavorful. Have also had their pasta, lasagna, salads and desserts. Was satisfied with all of it. Had to go 4 stars however because I think their "combo" pizza, with all it's veggie freshness, ends up being on the soggy-side typically (likely from all the moisture from the fresh toppings ... downfall of greatness). This is not the case with their other pizzas so I forgive them.