How might one describe the sentiment of this review?
Went on a weekday afternoon to pick up a missed parcel delivery. The line was nearly out the door at 3:30 PM and despite about seven windows, only two employees were present and assisting customers. Wait was nearly half an hour. The associate who eventually helped me was polite and friendly, and relatively quick, which was nice. Added on a sheet of stamps before I left, because I sure as heck don't want to stand in that line again. A little ticked off to find out that I apparently could have just approached the counter to pick up my parcel and been helped immediately- what good does that info do me AFTER I've waited?...Select from the following.
[I] negative.
[II] positive. I think the answer is
[I]