Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hi.
agent: Hello.
customer: Patricia Young here.
agent: How may I render you at this moment?
customer: Can you book a flight ticket for my airport codes that is from BOS to DCA?
agent: Sure, on which dates would you like to travel?
customer: The trip dates are from Sept 26 to Sept 28.
agent: Ok, do you need a lay by in between the journey?
customer: Yes.
agent: Do you have any other preferences?
customer: No, that is it.
agent: There is a Jet Blue airline with fare of 100 and a lay by in between the journey matches your schedule.
customer: I am ok with the airlines. You can book it.
agent: Your ticket has been confirmed with flight number 1005.
customer: Thank you.
agent: Thank you for reaching us.
Student:
book