Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: The only reason this place does not get a 5 star rating is because of the price! I was there with a friend we each had a burger and one appitizer and I had two beers. It was 65 dollars! Yes for two burgers. Now that I got the price out of the way we can talk about quality. First off they have a huge menu of different beers from all over the world, although I was infinitley disappointed they did not have Lowenbrau. Anyway I highly recomen the American Kobe beef burger. It was great and in my opinion very close in quality to the Japanese version, while being immensley less expensive. My burger was $16, but I will admit it was more than worth it. Pretty much the best burgers I have had in a very long time. I highly resomend it, and I can tell you all that if this place was more along the lines of a reasonable spot in price (which it is not) I would probably be eating there at least twice a week, and I live 40 min from there! Bring some money, but the product is not a let down!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I went here for the first time on Saturday and I didn't like it. The place just does not have a good vibe. Staff members I encountered were nice and the performers were fun to watch, but other than that, this place feels like where dreams go to die. Maybe I don't understand the appeal. You also have to walk thru a crowd of smokers to get in or out.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I've ordered from here for close to 4 years and up until today the food and customer service has been exceptional. I usually order between $15 and $25 for one order. Today I was buying food for my family to be delivered and spent about double that. For $50 including tip, I expect good food and the same level of customer service I would get as if I was sitting in the restaurant. I ordered the beef and meatball soup with large flat noodles like I always do. And like always I ask that they exclude the beef syrups and instead add more meatballs. It's never been a problem until today. When my order arrived I got two orders of half meatball soups with some type of noodle I didn't ask for. When I called to confirm, I was given the run around and asked that the owner or manager call me back. I was told that the order was a mistake by the girl on the phone but I shouldve only paid $5 per order of soup because it was minus the beef strips. Wrong. I was charged full price. When I relayed these issues to the owner I was courteous and let him know that the food was always good but that my order wasn't how I normally receive it. He informed me that I had been wrong for close to four years and that they had been screwing up orders for that amount of time as they price is the same whether I order with or without beef strips. Odd that all of a sudden when I have an issue has everything been wrong all these years. Customer service was lacking and so shall my business. I shouldve ordered the pizza instead.