How might one describe the sentiment of this review?
I gave this place a 2nd try - still terrible. We went to the Westgate area to eat at one particular place, but it was closed. I had my ent coupon book with me and this place is in it so I thought might as well try it one more time since it is a BOGO. The 1st time we went the food was OK but the service was terrible. I thought the place was a bit run down but to be expected in the area w/ folks only frequenting it as a place to get loaded on game days. It was a bit busy that night and they were clearly short staffed so I thought to give them a break. So when our 1st choice was closed tonight - I thought we would give it another try. Still terrible facilities...this time there was so much dirt on the ledge beside our table I could write my name in it. There was only one server working as waitress and hostess - OK I guess since we were only one of 3 tables the whole time we were there. The tea was clearly old (or from an unclean musty dispenser) and I had her take it back & give me a soda instead. When she went to bring my soda back, she delivered my coke to another table and returned their credit card to us...I would have been HOT if I was the other guests - it was really shocking - very careless service! We placed our order including the appetizer and waited. Waited Waited finally our food comes - and we just said take the appetizer off the bill. She was surprised that it never came out....Really? your are the only server in the place - do you think it grew wings and brought itself to our table? Ordered traditional Pub faire - Bangers & Mash. Hubby had Corned beef. It was OK - the Corned beef was tough - I can make it better at home. All in all - once again - disappointing. Above all I can't believe how dirty this establishment is. Obviously you are slow on non-game days....you have plenty of time to clean and GET ORDER RIGHT! Will Not be returning ever! even with a coupon!
negative