Lets start with the good... you will find the SLS much quieter to get some sleep at night vs some of the other loud party hotels on the strip. Also, some of the best restaurants thanks to SBE. We had a fantastic NYE at Foxtail with Robin Thicke leading the midnight countdown. Classy crowd, and not too overbooked. Finally, the rates were great compared to other hotels on the strip for NYE because the hotel has only been open for a few months (SLS is the newly renovated Sahara). Now the bad... I'm going to start with the couple of comments that other guests told me at the time of checkout (no this doesn't count towards my review rating). The World Tower had no hot water that morning, and if you read other reviews this is apparently a trend. Another guest told me that his client (a rap artist) was literally spit at by a valet as a response to him acting cocky. Now my experience: I had a good amount of grievances following my 2 night stay here at SLS. To their credit, the Hotel Manager comped us the resort fees. But this hotel does not come close to the Beverly Hills SLS, where they do really stand for Style, Luxury and Service. Here in Vegas there was some style but not a lot of Luxury and Service. The small (Standard) rooms had no bath robes and no dressers. And they had mini-blinds. Not even a small ipod/iphone speaker connection or music on the t.v. We were shocked that in a "new" hotel they wouldn't have simple conveniences such as this. Also the wi-fi didn't work for either of us during our stay. Housekeeping took hours to bring us extra pillows when we called. The staff was not overly friendly. And they don't even know your room number (let alone your name) when you call. With no line it takes about 20 minutes to get your car from valet, and you can't call down to have your car pulled up. The valet is very disorganized, when we first arrived to check-in we weren't directed properly, and we had to get out of our car and start unloading in the cold before we were approached by anyone (it wasn't even busy). Finally, on NYE around 1 A.M. there was a man puking on the floor in the middle of 800 Degrees (pizza joint). It took security more than a half hour before he was relocated. I do empathize with any staff working on a night like NYE, as I'm sure this was not the first or even the second incident like this that night. However patrons were leaving and we took our pizza to-go because it ruined our meal. The SLS staff needs to have procedures/protocols when incidents like this happen. I can tell you that Cosmo and Aria wouldn't have allowed someone to vomit for 30 minutes in the middle of one of their restaurants. I really hope they can turn this hotel around, but it would take a lot of work.

negative

If you are not up for the authentic-Chinese-with-eel-and-intestines-and-kidneys menu, do not eat here. Just don't. This is the sort of Chinese restaurant that shows its contempt for Americanized Chinese food by cooking it badly (and very possibly by just dumping pre-fab food from Sysco into the wok, as my fried rice looked remarkably like the fried rice I'd bought in a bag at Winco last year). My logic in trying an entree that wasn't wildly challenging was that $12.95 is a lot to risk on a complete unknown -- but if I tried something somewhat familiar and liked it, then I'd feel confidence in branching out into more challenging dishes next time, and could thus gradually expand my horizons. (This is after determining that genuine Chinese dishes I'd had elsewhere weren't available, possibly because my faves are not Szechwan. I did try. I rather wanted certain oyster or hot-pot dishes of yore.) Nope. There are two customers in Szechwan Palace's world: those who know and love authentic Chinese food with ingredients that do not usually appear in American cooking, and those who are so dead to taste and cuisine that they will be happy with food-service diced veg in their fried rice. No middle ground will be offered.

negative

So we thought that my husband's car needed brakes and I was sick of getting royally ripped off in Phoenix auto repair heaven! I had seen 180 Auto advertised through Ticoz and Local AZ and decided that a woman who offered classes to non-mechanic women might be a great choice in a mechanic. We dropped off my hubby's car and they called to ask him why he thought he needed brakes. He told them that he heard a grinding sound and just assumed at 45k that it might be brakes. Well, they told us his brakes were fine and we didn't need to pay for something we didn't need. Um, what? I've NEVER had a mechanic tell me I DIDN'T need something. I suspect that even the times that may have been true, I've never known it because they either did the job and charged me or didn't and charged me. I go back with my other vehicle tomorrow to see if IT needs brakes! I will never go anywhere else again! I love Bogi and Christina and can recommend them with NO hesitation!

positive

This small, casual restaurant serves authentic New Mexican fare so I ordered two breakfast burritos to go. The super-sized burritos were filled with scrambled eggs, hash browns, cheddar cheese and your choice of red or green chili sauce, I chose Christmas style. The filling in the burritos was on the greasy side and neither of us enjoyed our Carlito experience. I used a 2/1 coupon found in the R-J
negative