Problem: What would be an example of an positive review?

Answer: Strategically situated across from the Food Court, we sometimes walk past this place as we make our way to the other side of the shopping center. Usually we don't pay it any attention. But recently we got a chunk of fudge here- chocolate peanut butter. It's weighed individually. The pieces are huge! I think our block was around $7.00. I'm not a chocoholic like my husband, but I still rather enjoyed it- creamy and rich. (FYI, I love the chocolate and peanut butter combination. It's my favorite.) The looks on people passing us while walking and eating bites of the scrumptious fudge, was pretty funny; y'know that they wanted some fudge, too! It was a nice indulgence- you gotta treat yourself sometimes, right? The store itself seems small from its appearance on the outside. But once inside you will see that there is seating on both sides of the store. There is such a large variety of different kinds of fudge. They are generously cut and individually weighed. Also serves other sweets and drinks. Even towards the end of the night, the cashier was pleasant and friendly.

Problem: What would be an example of an negative review?

Answer: Let me just start with this, the food is good. Now the reason I'm giving it 1 star is the poor customer service. I placed an order at 12:26pm and I did not receive my food until 12:54pm, almost 30 minutes later! We asked the girl working the register as to why is was taking so long and all she could say was there a big order placed over the phone prior to us arriving. We asked why she couldn't have at least told us that it might take longer than usual for our food since there was a large order placed over the phone and she couldn't give us an answer. I did enjoy the food, but not the 30 minute wait for it.

Problem: What would be an example of an positive review?

Answer:
We love V's, and all the guests we've taken have loved it too. Food, service, views all excellent !!