Problem: Phoenix Zoo employee Brandon (white male in his 20s). who was working the front gate called me a Dick. You are not gonna believe this, I'm still in shock. Worst interaction with any employee ever. My mother was visiting here from out of town and we decided to take my 2 1/2 year old my mom and myself to the Phoenix Zoo today. We got there at noon and purchase the Wild Ride bands. We spent all day at the zoo and were exhausted at the end of the day. It was 5PM and the zoo was closing so we were making our way to the exit. I had my 2 1/2 yr old daughter in a wagon and had pulled her around the zoo, I've been to the zoo several times and know that they want most traffic to exit through the gift shop but I didn't want to lug around my wagon into the gift shop, instead I preferred to exit through the entrance so I made my way towards the entrance to exit. There was one young guy standing right in the middle of the gates and he said to me are you looking for the exit and I said well I want to exit here instead of going through the gift shop because I don't want to roll this wagon through there and he responded sorry you have to this is not an exit. I wasn't turning around though so I kept walking toward the left side of the gate, he was still standing in the middle of the section and said you can't exit here and I said, well listen this gate here opens can you just open it? (I waited for him to come over and offer to help but he stood fast where he was and said no) When I realized he wasn't going to accommodate I started to work the latch and I said it opens this way right (pulling instead if pushing)? he says No, then I pushed and it opened and he said it opens that way. (At this point I wasn't mad, just wanted to leave). As I opened the gate and rolled through I said I am not going through the gift shop with my daughter and this wagon, when you have kids you'll understand, to which he replied; "maybe you should learn how to say no." I stopped in my tracks and turned to him (still leaning against the turn style) and I said "Maybe you should mind your own business." Then I turned around again and heard; "maybe you shouldn't be such a Dick." WOW I was really speechless that an employee would say something like that in front of my child!!!! Of course physical contact is out of the question so I said "do you like working here because today's your last day buddy." He looked and rolled his eyes, I said get your manager out here right now and he said "No." So I noticed his radio was sitting on the gate right in front if him so I walked up to grab it and he said oh no and took it. I turned around looking for someone and no one was there so I started to call the zoo on my cell phone and just then an employee was walking in the office and I waved her down from the outside she came out and I explained what just happened and the she said OK hold on and went back in to return moments later with a supervisor, I didn't catch her name but she came out and shook my hand and introduced herself. I explained what just happened and she looked at the employee and waited for his response. He said I walked up and asked for him to open the gate and then I just opened the gate and walked out. He totally denied everything after that and didn't admit anything! Crazy right?! I've gotta say in hindsight this supervisor didn't handle this effectively. The first thing she started to explain to me was their gate/exit policy saying how they do ask all guests to exit thru the gift shop and that the only reason the entrance gate is open is because of the fire code...I kind of interrupted her and said "you don't have to explain that to me..." Then just asked what's your policy if a guest insists on exiting here are you required to allow it and she said yes. OK then that's end of story this guy did nothing and was very inappropriate and she said "well this is a he said she said and we will have a talk with him. " When I got home I told my wife what happened and she was furious, she said you paid to have a good experience there and an employer was not only rude to you for no reason but used bad language in front of your child and no one apologized to you or offered you anything. What kind of experience is that??? So I decided that first I need to notate what happened so I don't forget, second I am going to place a call tomorrow to the park manager and discuss what took place. I was real exhausted today and just wanted to leave and didn't take the time to think about how I should of handled this. Update to this review: I called the Zoo Tuesday morning and left a message for Jennifer which is Janelles supervisor but she never called me back, so I called the zoo Wed and asked for Jannelles boss Bonnie and left her a msg in the AM and no one called back. If I hear something I will update this review.
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A: negative

Problem: Gothic/vamp inspired theme. I had the filet mignion with garlic mashed potatoes and a few cocktails. My hot date had the ribeye steak with the mushrooms which were uhmazing! And I don't even like mushrooms. Lulz. As far as the cocktails go I had the diabla which was a tequila cocktail and a jack rose which was whiskey based. Both were very strong and tasty but I preferred the Jack rose. Enjoy! it was a great steak place!
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A: positive

Problem: For my first trip to Vegas, I was worried that it would be all intense glittery overstimulation and I would run away crying. Luckily my friend "knows people" and got us a great deal at THEhotel, which was a total respite from the sensory overload of the strip. There was plenty of space for five girls in our two-room suite (plus two bathrooms!). Aside from the overuse of "the" (THEtp, THElounge, THEspa; apparently every hotel in Vegas needs a theme), the plush room really made me feel like I was living a life of luxury, at least for a few days.
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A: positive

Problem: Best enchiladas ever. The service is just great. Maybe too efficient. But I love the place. Really among the beat Mexican I've ever had.
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A:
positive