Sentiment analysis: Back to my belief that service needs to weigh heaviest on expectations in the "service industry," I've got to share an experience at Local Breeze from a recent visit. My friend ordered a salad without the bacon, but the kitchen apparently missed this request and made it the normal way. Fair enough.... accidents happen. But as we then tried getting the server's attention to fix the situation, he was less than responsive. Finally, after my friend had picked around at her salad for a while and the rest of us finished our meals, the waiter insisted on bringing a new salad. My friend declined the replacement since it had already taken so long and asked, instead, that it be removed from the check. After much ado from the service staff/manager, this was the agreed upon solution. But when the check came, there was a miscellaneous charge of $6.... That was for the portion of the salad that our friend ate. Serious!?!?!? The restaurant would not back down from this position, so they got our $6 and will not likely get another dime. Ever. Too bad... Local Breeze otherwise seems like a nice place with decent food. If only they were better at being a restaurant, I would fully support them.

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negative

Sentiment analysis: Ideal pour le lunch du midi entre collegues. Les prix sont abordables pour la qualite des produits. Menu interessant et les plats sont bons. Le service est sympatique.

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positive

Sentiment analysis: AWESOME! the two ladies that helped us were GREAT! Thank you for being so professional. Very nice

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positive