Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: I stayed at Swissotel Chicago for 1 night while on vacation with my girlfriend. Our plan was to stay 3 nights there originally but its beauty could not make up for the poor service we received from the front desk associate. We walked in and despite being the only guests waiting to check in, we still stood waiting for 10 minutes while the person at the desk chatted on the phone with someone who was clearly not related to the hotel. Once me leaning against the counter finally got her attention, she got off the phone and acted like I was the one at fault. Needless to say I will not be staying here again.

Output:
negative