Q: negative

A: This is for the Downstairs section. Worst service I've experienced in a restaurant in over a decade. When you read this, you'll think I have incredibly good luck because it wasn't nearly as horrific as some of the stories I've read on other reviews for other restaurants, but for my own experiences, this was incredibly insulting. Enter: Josef (this is what the receipt said for the Cashier, so I'm going by that. If he was around more often I might have been able to catch his name myself). The meal started with my being intrigued by an option on the cocktails menu that was "Dealer's Choice" in that the bartender would create a drink for you. I'm adventurous enough to try it, but I did want to first know if there was a chance I'd get some fruity concoction. Our server seemed a little annoyed at this, but ultimately he said he could provide the bartender some slight guidance (whiskey based) and that was that. I'll be honest and say this didn't rub me the wrong way at the time, but in retrospect it was foreshadowing in nature. When he returned my drink was sort of a take on a manhattan, and I enjoyed it quite a bit. So far so good. Taking our food order I felt like he kept trying to upsell us on the menu, both with appetizer suggestions and then barraging me with the idea of adding scallops to my sea bass entree. NO MEANS NO JOSEF. 3 NOs later and he had our order in. Our food was brought out and we started eating. Pretty sure we didn't engage with Josef from that point forward until he tried to sell us on dessert. In the meantime, my friend's drink sat completely empty for nearly the entire meal (at LEAST half an hour), and mine for about 15 minutes of that also sat empty. I'd love to say that there could have been an excuse for this, but when I'm seeing the guy visit the table IMMEDIATELY to our left and right MULTIPLE times each (and discussing things like his son's hobbies and other extremely interesting topics) all the while, there's just nothing to say except for that he's an awful server. I'm definitely insinuating something when I say that those two couples seemed to be ordering up quite a storm, and I'm thinking our reluctance to bite on the upsells might have made us less important. Shame, because what we lacked that night in hunger, we would have easily made up for in thirst quenching $10-$15 cocktails. In fact, when he finally did show his face again to ask if we needed anything else, he STILL didn't ask if we wanted our drinks refreshed. Apparently Josef thought we were of the cacti family. For what it's worth I enjoyed my fish quite a lot. It was cooked to perfection and the sauce and other components present really pulled it together. Subtle but delicious. Being ignored though lessened the quality of the meal overall to where I just stopped caring about the food and started planning my Yelp vengeance. This was probably our 4th or 5th visit and is our last for the time being. I'd consider returning but only if I could verify that he would not be our server. Thanks guy! 4 stars for the food, -2 stars for Josef's existence on this planet.

Q: negative

A: zero stars. It's amazing how much power this place has on me. I could be in the best mood on a sunny day, but the moment I walk inside, frustration immediately boils inside me. The women who work here are sucky. That's the nicest word I could use to describe them. They all have sticks up their anus. There's one older man who looks very much like santa clause; he's the only tolerable one to interact with, mainly because he doesn't give attitude like the rest. They yell, sigh, and are just plain rude to all customers. It's quite interesting waiting in line at this place. You can tell the customers are upset, and the employees are grumpy. Everytime i come here i feel as if a fight could break out in any minute. It's too bad i didn't witness one. I'm shocked every time I come back, and find the same people still working there, when there're so many unemployed, capable, customer-service oriented people eagerly waiting for their jobs!!! I always feel really cranky and dirty when I walk out bc the vibe just stinks! Warning: One time, i rushed my a$$ off to get here by 3:52pm bc they close at 4pm. I walked inside, stood in line, and when i was about to pay, the lady tells me THEY'RE CLOSED! It's not my fault you forgot to lock your doors, and it wasn't even 4pm!! I'll never forget the name, Mariam...

Q: negative

A: This place is OVERRATED. It takes you hours just to try to get in, once you get in you'll see the dance floor is small as fuck and there's no room to even walk around with all the people they cram in there like a chinese sweatshop. Trying to get to other areas in the club will get you lost as you have to navigate thru their endless maze of stairs. All of the bouncers have dildos stuck up their asses and try to act all tough with the guys but become lil bitches with the girls. Drinks are expensive as hell- $20 for a watered down jack n coke. There are far better clubs like XS and TAO than this wanna-be rave club.

Q: negative

A:
Not my first time here but for sure it's going to be my last. So much for the "best" package because it was the worse. Nothing was wiped down. Dust was still sitting on my dash board. Windows were horrible. Back seats and truck wasn't even touched. The side of my doors were all foot prints. I had to ask them to wipe this wipe that and I still brought it home and re did it myself. Probably the only okay thing they did was my tires. A so called "shine". Won't be back and won't recommend it to anyone