WORST CUSTOMER SERVICE OF ALL TIME!!!!!!! TWICE! TWICE, I have tried to get chicken here.. Twice, I left without any.. One time I ordered a simple 4piece meal.. Waited over 20 minutes in the friggin' gas station, and when I asked for an ETA, they said it would be at least another 15 minutes! I Demanded a refund, and left without anything. Today,I tried to stop in and get the same 4-piece meal.. There was NO ONE in line in front of me.. The girl at the counter seem extremely UN-interested in taking my order and let me know it was be at least 25 minutes before my meal would be ready. This place seriously has the worst customer service I've ever seen. I would highly recommend staying away, and don't even attempt to get any chicken here.

negative

This is a review of the gym only. See others reviews for general hotel information. Gym had 1 incline/flat bench and a DB rack up to 50 lbs I think. It had 3-4 cardio machines- elliptical, stepper etc. Well lit, decent open floor space, appeared fairly new. For a hard-core workout person like me, it was truly pathetic. I walked 3 blocks and paid $15 to use the LA Fitness on 27th and Water Street. The LA fitness is well equipped- it only needs some kettlebells, TRXs and some other crossfit like gear and space to be ideal for me. I'd give them 4 stars for a travel gym. Suggestions for this hotel- don't invest a penny in the gym, instead negotiate a rate with the LA fitness and direct people to go there for a lower charge than $15/day. If it was on my hotel bill, my employer might even cover it.

negative

They cater to our building every Tuesday and I must say I can't wait for my club wrap. Delicious! Wheat wrap packed with ham, turkey, lettuce, cheese and honey mustard. I am not a honey mustard fan at all but I love the taste on this wrap ... A bit sweet! Try it!!!!

positive

First off Half of the menu isn't available The Mexican cashier was really annoying asking where my parents were from, where was I staying at, where was I from, when I asked him to call a cab for me, he told me that he could take me to my hotel, I got really annoyed and walked out. Third the food was below average, the fried plantains were the only good thing out of the three things I ordered.
negative