Q: Stopped at Urban Cookies today for an after lunch snack with a coworker. It is an adorable tiny little shop with awesome cookies in giant glass jars. I tried the Cocomint and it was delicious...but I am a chocolate lover so it is really not hard to please me! I took a Gingerbread Stout Cupcake to-go for my husband and I am really excited to taste it as it is made with Guiness Stout! Also, for $1.99 a cupcake it is reasonably priced compared to Sprinkles! Really cool place to checkout if you are in the downtown phoenix area.

A: positive

Q: I love this place. Old-school quality and a traditional attitude to home-cooked food are balanced out by the modern decor and varied clientele of all ages. Whether it's just for afternoon tea and a huge slab of one of their homemade cakes (or millionaire shortbread, which is unbelievably good!), or a substantial sit-down lunch of soup and sandwiches, you could do a lot worse than here. It's not particularly exotic food, which is why I only gave it 4 stars, but if traditional is what you're after then this is the place. And unlike a lot of other daytime eatieries, Metropole has plenty of space to sit and eat. Although you sometimes have to queue for tables at peak times, it's never for very long and it's definitley worth the wait.

A: positive

Q: Excellent real Venezuelan food. I say this as a Venezuelan native. I will be coming back for sure! Really enjoy the Pabellon and Mojo! Get the Parchita juice if you like like passion fruit, it is delicious here. Very welcoming, friendly staff.

A: positive

Q: My lousy experience with this Jimmy John's started with an overcharge on my debit card. I ordered 1 sandwich and 1 bag of chips for a delivery. The delivery was fast and the food was good, so lets get that out there to be fair. I added an extra star because the food here has always been fine. I logged into my bank account like I normally do, and there was a $19 charge from Jimmy's. That's one expensive sandwich. I called three times. Spoke to "managers" 3 times. My information was taken, and all 3 times, my call was never returned. I went there in person; Once again, my information taken, no call returned. There was a general "I have no idea how to handle this, I'm going to call my boss/area manager" and then nothing. This is really poor customer service. My call should have been returned the first day-a courtesy "I am handling it, I will get your card refunded asap, apologies, etc. Over charging a customer is a big deal. I gave the tip in cash, so I know that I did not key in a wrong amount when I placed my order online. This was their mistake, and no effort was made on behalf of the management to help me. They've lost my business.

A:
negative