TASK DEFINITION: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
PROBLEM: To review one restaurant in a chain is to review all the resultants in the same chain.
This place is okay, just okay. Diligently check your blood sugar and hypertension at the door.

At this particular location the staff is doing its best to be overly cheerful and helpful.

The food is the same as the others, as far as I know. I've not been to a TGI Fridays on over a decade. And for good reason. The place has crap food.

For the same price you can get good food that is more healthy and far superior in flavor. Not to mention overall nutrition.

But when it's a bad day why not just go for the gold huh?
So so sad I ever went here. The Bourbon burger is horrible.

SOLUTION: NEGATIVE

PROBLEM: If I could give this place less than 1 star I would! The drive thru service here is totally ignorant. All they have to do is read the screen and put the right food in the bag, in my case put the right amount of food. I've been here 3 times and every single time they have forgotten something. This is my first review and last from this place. Go down the road and get your orders right!!!

This management here is ABSOLUTELY TERRIBLE.

SOLUTION: NEGATIVE

PROBLEM: Was recommended this spot by a good friend who claimed to have had one of the best meals of her life here. Looked up the menu and also notice they had some classic cocktails by the famous Sam Ross. Seemed like a win win to me!
However, when we got there on Monday evening we had asked to sit on the patio. The hostess proceeds to seat us in the very far corner behind a huge pillar where nobody could see us. We asked to sit at a table that was closer to dining civilization but she insisted we had this secluded table, even though every other person on that patio was in the same section facing the blvd.
After waiting for about 20 minutes for service or any kind of acknowledgment we were back there, a bus boy literally stumbled upon us. I could tell he was startled to see us, and said he had no idea we were back there.
We moved inside and informed the woman manager about what happened and her insincere response was ""can I buy you a round and we can start over?"" We were fine with that but when she sat us at another table she told us to tell our server that our round would be taken care of. Was she serious?! Isn't that her job! We felt so uncomfortable and clearly our server did too. Too make things worse she didn't even come back to do any sort of quality check when we got our drinks or apps. So we just left after the appetizer.
Such a shame! We had such high hopes and we were so excited to check out this restaurant that we saved it for our last night. Huge HUGE disappointment!!!

SOLUTION:
NEGATIVE