[Q]: M: Yes, I would like to order a set of golf clubs, please. Can you deliver them to my house? W: Yes, certainly. Just let me get the order form here and I'll take down your information. Can I have your name please? M: Bill White. W: And your membership number? M: It's G, 844-9192. W: Thank you. Now where would you like the golf clubs delivered? M: 89 Sea Road, Swansea. W: And could I get your email address and phone number please? M: My email address is bwhite@uk.net. My office number is 0782-403583 and you can reach me at home at 0782-624989. W: 0782-624989. Thank you. What was said before this conversation?
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[A]: W: Good morning, Blackwood Sports Club. Can I help you?

[Q]: W: Does it have three bedrooms? M: No. There are two. The master bedroom is quite spacious, though. Maybe you could let the children share the larger room, and you and your husband could use the smaller one. W: I suppose that I could do that. M: A three-bedroom apartment will be difficult to find. W: Yes I know. Believe me, I have been looking for over a week. The few three-bedroom apartments that I have found are either extremely expensive or the owner won't allow children. M: Well, the owner allows two children in this apartment complex. W: Aren't you the owner? M: No. I am the manager. I live here, too, on the first floor of this building. W: Oh. That's nice. Then if anything gets broken ... M: Just leave a note on my door, W: You said that the rent would be $ 350 a month. Does that include any of the utilities? M: Yes. It includes gas. Your furnace and stove are gas, so, as you can imagine, your other utilities, electric and water, are quite inexpensive. W: This sounds better and better. But before I sign a lease, I would like my husband to see it. M: Why not stop by with him this evening? W: How late are you open? My husband doesn't get off work until five. M: Come by at six. I will still be in the office. I am sure that you are eager to move from the hotel, and if we get the paperwork out of the way tonight, you can move in tomorrow. W: Oh, that would be wonderful What was said before this conversation?
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[A]: M: That is it. I know that it is smaller than you wanted, but it is one of the nicest apartments in the building.

[Q]: W: I had words with Jack just now. M: Come to the point. Why did you argue? W: When I asked him to clean up the bedroom, he didn't listen and left his dirty clothes everywhere. M: So you lost your temper? W: Yes. How could I bear it? M: I hope you'll patch up soon. You should respect each other. W: If he doesn't apologize to me, I won't forgive him. What was said before this conversation?
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[A]: M: What's the matter with you? You look angry.

[Q]: Mr. Smith: Oh. I know I'm ready. I've been practicing in my driveway all week. Driving Officer: Okay. Mr. Smith. As I'm sure you are aware, you will not only be tested on your knowledge of the rules of the road, but on your behavior toward other motorists. Mr. Smith: Okey-dokey. Driving Officer: Okay. Now you can start your car. Mr. Smith: Yeah, right. Here we go! Driving Officer: Whoa! Take it easy. The speed limit in this business district is only 25 miles an hour. [Oh]. All right. Now, turn right at the next corner... [This corner?] Na, not here! Wow! You forgot to signal too! Mr. Smith: Gosh. I didn't see that one, and... Ah, Could you grab my cell phone under my seat. [Huh?] Nah, I'll get it. Driving Officer: Oh, Mr. Smith. Keep your eyes on the road! Mr. Smith: Oh yeah. Driving Officer: Okay. Now, pull over here and show me that you can parallel park. Mr. Smith: Sure. Wait. Hey bud. Move your car. I was here first! Driving Officer: Ah. Forget it. Just keep driving. Mr. Smith: So, how am I doing? Can I just take a peek at your notes? Driving Officer: No! And, uh, watch out. Mr. Smith. Now you're tailgating the vehicle in front of us. Mr. Smith: Oh, yeah. I'm just so excited about getting my license today. [Right.]. Driving Officer: Okay. Now carefully, CAREFULLY turn right here, and wait, wait, WAIT... STOP!! You almost hit that pedestrian. How in the world did you pass the written test anyway? [Well...]You have to give way to any pedestrians crossing the street. Jeez! Mr. Smith: Oh. sorry about that. It won't happen again. [Car screeching to a stop...] Driving Officer: Whoa! Get out! [What?] Get out! I'm driving back to the office. Mr. Smith: Does this mean I didn't pass the test? Driving Officer: Look, Mr. Smith. Could you do me a favor? When you come back to take the test again, plan on coming on Friday. Mr. Smith: Again? Why? Is it less crowded that day? Driving Officer: No. It's my day off. What was said before this conversation?
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[A]:
Driving Officer: Okay. Mr. Smith. Let's begin your road test.