My husband & I use to frequent here almost every weekend and always had a great experience. However in the last 6 months the service has gotten horrible and our friends have been over charged twice now. One of the times the server auto grated our group AFTER one of our friends arrived which increased our group to 7 and was only there for 10 minutes. I am VERY disappointed and do not know that I would go back, especially outside of happy hour as that is when we have had the most issues.

negative

Came to Vegas for a bachelorette party with 7 girls and needed a pre-club dinner location. Firefly came highly recommend by a few locals as a great destination, so we decided to check it out. A few weeks prior to the event, I worked with Regina and Araceli to secure a reservation. Both of these ladies were awesome and extremely quick in their e-mail responses. I had a few last minute changes to the # of attendees and they were super accommodating. In order to secure a Saturday night reservation, we were required to meet a $35 food / beverage minimum per person (not including tax / tip). The restaurant contacted me the morning of to reconfirm and see if there were any changes. When we arrived @ 8:30pm, I checked-in and had to sign an agreement guaranteeing we'd meet the minimum. Once the document was signed we were immediately seated. The line/wait outside looked ridic! I was was glad the reservation process was so seamless. The menu is extensive and a little overwhelming. Our waiter was helpful and made a few suggestions of the most popular dishes. I basically told him to start pumping everything out! Once we gave him the green light it felt like the plates never stopped coming:) I'm allergic to shellfish, so I wasn't able to partake in all of the seafood dishes. Here are a few of my favs: Bacon Wrapped Stuffed Dates w/Bleu Cheese: I'm not a huge fan of bacon or dates - however these little things are addictive. The bacon is perfectly cooked with just the right amount of fat and crisp. The Bleu cheese and the smoked almond give it just the right amount sweetness and crunch. I ended up eating about 3 of them - the flavor is pretty rich, I couldn't imagine eating more. lol Roast Pork Empanada: You can never go wrong with Empanadas - nice flaky crust - a little on the salty side but still good. Stuffed Mushrooms - Chicken and Chorizzo: One of my favorite selections - Delish! Mac N Cheese: Cheesy and awesome with a bread crumb-esq crust. Our table polished off the first dish and immediately placed another order. Tuna Tartare: Great flavor - fresh and everyone seemed to like it. I literally could have eaten the entire plate by myself. Drinks are solid and the Mojito's are pretty damn tasty - we ordered 2 pitchers for the table to share. We also ordered a few other drinks from the bar which were OK. Best bet is to stick to the Mojito's and Sangria (light ice).

positive

Bring your fly swatter because the manager from Chicago said I'm sorry we can't do anything about it because its a open bar to the outside. I understand this but I could see them inside of the kitchen because we were seated against the glass. When I looked into the kitchen the cooks were just standing out talking to the management. It was not busy when we were there so the either they are of the religion of Hinduism that all life is sacred, to be loved and revered, and therefore practice ahimsa, noninjury, in thought, word and deed or it just isn't important. I don't know and I didn't ask so I can't say either way. The waiter brought out chopsticks trying to be funny as to bring the idea of the Kesuke Miyagi from the movie the Karate Kid from 1984. I didn't find it funny as the flies were diving upon my wife and I during our lunch. Enough about the files which are gross lets talk about the food. Our food was just ok, we started the baked spinach artichoke dip, mozzarella, parmesan, tortilla chips $10.50 which was soupy and not thick like I remember it was not hot but just warm. Like I said it was ok, not worth the $10.50 more like $7.50. I had the macadamia nut chicken house mashed potatoes, seasonal vegetables, shoyu cream, pineapple-papaya marmalade $14.25 and it was just a bit on the warm side of cold. I asked for a extra bit of pineapple-papaya marmalade because what they put on the plate was a dot the side of a quarter (I guess this is more expensive than printer ink due to how rare pineapple is). Again my food was warm and not hot. Being a past cook I would have given it some radar love and made sure it was hot going to the customers. Or at the least put it under the heat lamps so it didn't lose the existing heat. In the end they didn't try... My wife had the fish taco's for $11.00 and it looked like a good amount of food. You get two of them for the price. My wife had the ice tea and I had a beer our total for the lunch was $46.08 and feel it should have been $10.00 cheaper as we acted at pest control. 4/22/2014 Earth day 1:30 PM

negative

Best drip coffee in Phoenix, hands down. The staff is extremely friendly and gracious. I also love their deviled egg sandwich. I've definitely taken every out-of-town friend here. I've heard (though have not tried) that their cupcakes, which are made in-house, are to die for. The place is great for studying - tables abound. I've conducted a few interviews here for various things and have always found the atmosphere to be great - quiet enough but enough background noise/music (and the music choice is great) to make it lively. Just left Phoenix and I will miss Copper Star!
positive