Sentiment analysis: I was really disappointed in the service. I love the Eastern location and was hoping to enjoy the same quality at the rampart location...but no. The bamboo massage was great, but the girl who did my nails did not know what she was doing. She had to keep asking what to do next and continually made mistakes. She asked me at least five times which layer she did last on which hand. She kept accidentally wiping the polish off and having to redo it. She was a very sweet girl, but I expected someone who knew how to apply shellac nails. Also, the lady at the front ignored us when we arrived. No one told us when to move from the spa to the salon. When I went to ask someone what I should do next I found the receptionist eating behind the counter. I will NOT be returning.

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negative

Sentiment analysis: I contacted Classy Closets to redo my master bedroom walk-in closet. They had come highly recommended by several people that I know. When the sales rep arrived, he really was uninterested in hearing what I wanted in the closet. Instead, he said he already had a design in mind. He took measurements and was gone within 15 minutes. I received a proposal the next day and it was a little bit higher than I expected. I figured the sales rep would give me a follow-up call to discuss the proposal, but it's two weeks later and I haven't heard from him. I guess he's not interested in getting my business. Now, I'm taking bids from their competitors.

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negative

Sentiment analysis: I honestly believe that some of the doctors at this hospital tried for over three months to kill my son because they felt he wasn't "worth" saving at the time. They tried to play God. Please note this happened over 10 years ago but the Internet didn't have a rating system like this, so I'm just getting around to this. My son was admitted with seizures and aspiration pneumonia at the St Joe's ER (via ambulance) at one month of age. This was after a month long battle with pediatricians who didn't believe my wife and I when we told them that we thought our son was having seizures at home. Once St Joe's ER team stabilized our son (with Valium), bizarre things started happening in this hospital. We were immediately accused of child abuse. They thought that we had injured our son on the head to cause these seizures. Immediately on the defensive, my wife and I felt compelled to sleep in our son's PICU room on the floor and not leave for the duration - that turned out to be three months. We took shifts to use the restroom or eat at the cafeteria. Nurses made one critical mistake after another. The hospital staff grew suspicious of us staying 24/7 and the hospital manager along with seven others took us into a meeting room to chastise my wife and I for staying 24/7. Long story short, an outside endocrinologist learned that my son had low calcium and that was the cause of the seizures. But even so, things kept getting worse and they kept my son for an extended period. He contracted yeast pneumonia because a nurse didn't wash her hands... the little girl in the room next door who initially had the yeast pneumonia wound up dying three days later. My son had to be given Amphotericin B because of this (the drug is often lethal!). Then my son developed enterocolitis and wasn't expected to live through the night. This was the second crisis that did not relate to any condition that our son was admitted for initially. On three separate occasions their pediatric doctors told me "your son isn't going to make it through the night" and each time, I called an outside surgeon to come in and save him. Praise God he is alive and healthy today, in NO thanks to this hospital, as he nearly didn't make it at St. Joes. Even the outside surgeons asked me "WHY did you bring your son to St Joe?" (the reason was that the ambulance brought us there!). Before we were discharged (my son was 4 months old at this time), an outside endocrinologist revealed that he had a serious genetic syndrome. The St. Joe doctors could not figure this out on their own in the three months we were admitted. At the time my wife and I did not think about suing for malpractice... we were just happy that our son was alive. Shame on this PICU and shame on the doctors. But again, this was 10 years ago. Hopefully those doctors are gone. I know one doctor was still there when I met him in the hallway there a few years ago. He remembered my son and I, but all he could do was stand there for a second, briefly glance at my son, then look at the ground and walk off. Despicable. This is only half the story

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negative