input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Love this place. Had a great server, thank you Michael Ann! Great live music and reasonable pricing. Upper patio is a fun place to get together with friends. Will definitely return
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: I like this type of place exists in east valley suburbia. But I wasn't impressed, especially being an Upward concept. This was my first time visiting. Food was good, overpriced for the demographic and offerings in my option, but a nice selection of options no less. The service on the other hand, terrible. We had to continually ask for drinks until we took matters into our own hands and went to the bar directly. This shouldn't be the case when your seated in the dining area. Waiter didn't follow up when the food arrived, and a side of salsa that was requested when the order went in, took asking 4 times! I will drive the extra mile to visit other Upward concepts, but wouldn't patron this place again based on the service experience, or really, lack there of.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output:
I created a Yelp account just so I could write this review. For starters, I usually stay in affordable/cheaper hotels. I am pretty chill when it comes to my hotel room. I want clean bed linens, zero bugs, and I'm good. That being said, I booked this hotel for a weekend trip to Vegas, $50 dollars a night. My mother, and my in-laws also had a room here, and their experience was just fine. After we arrived, I walked into my non-smoking room and was overtaken with the smell of smoke - so strong that I had to leave the room to catch my breath. Fine, I understand, people don't always follow the -no smoking- policy in their non-smoking rooms. However, housekeeping should have noticed the overpowering smell when they cleaned the room. In any case, I was able to get another room on the same floor, so no problem. My new room smelled like hamster bedding and the tiles in the bathroom were cracked, but I figured at this point I was just being overly picky, when normally this wouldn't be an issue. Everything else appeared just fine, so we dropped off our luggage and headed out. That night as I was getting into bed, I noticed a dead bug on the corner of the bed. Annoyed, but trying to not make a huge deal, I got a tissue and threw it away. Just to be safe, I decided to check the rest of the bed. I pulled up my pillow to find, what looked like a huge eye shadow smudge. A closer look revealed weird, tiny, squiggly black bugs. AGH! So then I lifted up the last two pillows to find an even larger dead bug stuck to the last pillow. I felt like, even at a low monetary rate, this kind of thing was unacceptable. So I called the front desk and spoke with a woman, who was nice, but seemed unconcerned that I found a good number of dead bugs in my bed. She told me that housekeeping was closed so she would move me into another building. I explained to her that I was staying with family and I did not want to leave the floor I was currently on, let alone, the building. She said she would see what she could do. About 5 minutes later, a man came to the door and handed me some folded sheets. I ripped off the dirty sheets and set aside the pillows. I unfolded the new sheets to find 1 fitted sheet that was not big enough to fit the bed, and one loose sheet. No new pillowcases, for 3 bug covered pillows! Look, I understand that I didn't pay for a luxury hotel. And I get that sometimes these things happen. However, I feel like even the lower end hotels should have pride in their establishment. And I certainly feel like having bugs in the bed warrants a certain level of concerned behavior - in order to prevent situations where the customer reviews their stay ONLY because it was not as pleasant as it could have been. Upon check out, another woman I spoke to apologized for what happened. It wasn't her fault, I know. She let me file a complaint, and I was told I would hear from management. That was a week ago.