You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Q: I wish I could give this '0' stars. Our couch was delivered with two giant rips in the front that had been awfully stitched together in some sort of effort to hide the obvious from us. They then tried to convince us that we knew it was there when we bought it. This could not be further from the truth. I would never spend that much money on a ripped couch with an awful amateur repair job. It was also missing the throw pillows. When we refused to sign for this couch the movers started becoming aggressive and harassing almost that we sign. Once they removed the couch and left I called customer service who offered us an 'in-store credit' as opposed to a refund. Not okay. To top it off, after the movers left I noticed a giant chunk of my door frame had been taken out by the delivery guys! When I emailed customer service about this with a photo attached, I specifically noted in the email ' call MY cell phone number, as my boyfriend is not able to answer his personal phone at work like I can' and gave them my number. Who did they call about this issue? My boyfriend. And then when he told them how aggressive and disrespectful the movers were the 'supervisor' began chuckling. Not sure why rude disrespectful behavior ir your employees, or employees you subcontract out is funny, but I will be leaving negative reviews now on every outlet possible. Do. Not. Shop. Here!
A:
negative