I'm a control freak, so actually allowing someone to take me on a tour is a big step, it was one of those little van/bus things, nothing special, they pick you right up at the front of your hotel, take you to breakfast, then you got a long drive, a few hours, but then they feed you lunch once you arrive at the canyon lodge, and fill your head full of so much you never knew that you forget your tour guides name! I was really looking forward to finally seeing the grand canyon, I have been close several times, but never taken the extra couple hundred miles out of my way to actually see it. Tour guide was smart, funny & extremely knowledgable. He took the time to really make sure everyone was having a good time, made sure everyone had good pictures, and if I didn't know better I would say this guy really likes his job! There isn't one thing about this tour that I didn't like. No sleep and several hundreds of dollars later, DAMN CAESARS, yet I still had the time of my life! I am so glad I was able to see the grand canyon and that I found these guys was perfect! Highly recommended!
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positive

Terrible customer service by the manager. Call AT&T directly as they are extremely helpful. There are other stores in the area that I am sure would be more helpful. My iPhone was stolen while visiting Vegas on business & was hoping for a replacement and was too early (3 months) and was not willing to help me. Thanks a lot! Juanita was helpful but is not the manager, she should be. Ugh!
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negative

I've now been a regular customer of this Hampton Inn for over a year. It wasn't my choice; the congregation I serve puts me up there. So I'm not really "the customer" -- the people they really have to please are my employers. That said, this has truly become my "home away from home." I know the people at the desk by name, and they know me by name. I am greeted when I come and go throughout my visit. They are genuinely concerned for my welfare and comfort. Several of the maids and maintenence people recognize me and regularly check on my satisfaction and comfort. In dozens of nights spent there, my room has always been immaculate upon arrival, and has always been clean when I return in the evening. If I need something, all I have to do is call the desk, and they do their darndest to help me out. I once needed a pulpit robe (!) pressed in 4 hours -- one of the desk guys found a way to make it happen. I know that Las Vegas has many world-class hotels. I just don't think I will ever stay in any of them, because no luxury hotel in the world features the warm hospitality I have experienced at this Hampton Inn.
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positive

So I came down to U of I to visit for the first time, and I had heard so much about this place. Im a HUGE fan of FROYOOO :D. This place is pretty darn good. The red velvet is AMAZING. Green tea actually tastes like green tea, and they have pretty good pomegranate and other flavors. The fruit here is pretty fresh. It's a super and bright place. I was SO HAPPY to find out that they closed like at 12 on fri/sat. OMG if only the froyo places here in chicago did too :3. Anyways, the staff here is pretty nice and friendly although i think i may have jokingly scared off one of the cashiers haha my bad. I came here like three times in two days. I highly recommend it ^^
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positive