Given the task definition and input, reply with output. Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

This is one of my favorite Sheratons/Starwood properties. I have stayed at a lot of hotels (mostly Starwood) in Chi but all around, this is my favorite based on cost, amenities and downtown location. I really like it beginning with unloading the taxi because I am greeted by Nick who has been there for years. He gives the best greeting from LA to NY and is always happy! He obviously loves his job. People at the front desk are always nice and efficient. If you like to workout, Roberta runs their fitness center. Another one who loves their job and serves guests well. Great lake / river view while working out. On this particular trip I was caught in a pinch; however, Christy the former mgr was able to take care of a frequent guest. I considered it a "minor miracle" based on hotel availability. The maids on 29th floor were very friendly and efficient. Another great experience.
positive