Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
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Question: Review: I stayed at the Chicago Fairmont for four nights for a conference. My fiance' accompanied me. When we checked in, we were given a room with two full size beds despite the fact that our reservation was for one king size bed. So instead of relaxing on the large luxurious bed we had imagined, we were forced to either sleep in separate beds like Ward and June Cleaver or either cuddle up on a small full size like two college kids in a fraternity house! We discovered that the coffee maker wasn't working and called down to the desk to have someone look at it, and waited two and half hours. We had issues with the plumbing, including extremely slow hot water tap in the bathtub which took 45 minutes to fill. The toilet stopped working twice. We returned one afternoon from the art museum to find the maid in our room, sitting on the bed, watching the tv and talking on her cell phone. They bellman were rude, and wouldn't let my fiance unload our own car which was packed with some of his very expensive camera equipment. There were errors on our bill. Last but not least, we saw a ROACH in the drawers. Alive. The restaurant downstairs was decent, and the location is fairly good since my conference was in the Hyatt next door but for the price you can find someplace better. I will never ever stay here again under any circumstances.
Polarity: Positive

Answer: false

Question: Review: What I thought was going to be a romantic Chicago Weekend turn out to be lackluster. The Swissotel Chicago per their website seem to tout itself as a luxury destination well much to my surprise it was not. First my reservation was messed up instead of getting "the classic room with a view" we were put in what I guess is their classic king. The view was nothing to write home about. When I called the front desk to complain about the situation I was told their was nothing they could do since the hotel was booked solid. I asked how could this happen when I got a confirmation? The clerk simply said "probably a glitch sorry is there anything else I can help you with?" At the point I hung up the phone as I knew our romantic weekend with a view was not going to happen. When we checked out I told a manager what happened and He said there was nothing we can do sorry" I expected a little more customer service from them since they think of themselves as a luxury destination.
Polarity: Positive

Answer: false

Question: Review: I recently stayed at the Hyatt Regency Chicago Hotel, in downtown Chicago. During my three days there I experienced the worst service of my life! We made reservations before-hand and upon arrival our room was already booked. It took us nearly two hours to actually get into our room (After being given the wrong key!). When we entered the room, the sheets were stained with what seemed to be cherry kool-aid. I am going to assume that it wasn't. After a night on the town we were bummed for money by three homeless men outside the hotel. After arriving in our room and hoping for a nice hot shower, we found a note on our door with a "sorry" note explaining they didn't have any hot water. Early the next morning we were awoken by housekeeping (we had a DND sign on our door). So we decided to wake up and go out for breakfast. Comes to find out our car was broken into in their parking garage. We filed a police report and the police asked the managers for a video of the surveillance. Unfortunately for us their surveillance was out of memory to record anymore. Needless to say we left early the next day and I will never return to such a dreadful hotel ever again.
Polarity: Negative

Answer:
true