Awful service! We had used them prior since FedEx and the post office were unwilling to help us send a VIP package, and they were very helpful. However the next time they completely screwed us over. We once again needed something mailed to get there the next day. The lady responded "no problem!" Next she takes the next day envelope and hands me a Manila envelope and says this is half the price and where you are sending it, it will get there tomorrow anyways. Then continues on to say how some customers are so dumb and overpay for things to be mailed overnight when it will get there overnight anyways. She then instructs me to put my stuff in the envelope and has me pay. She then throws the open envelope on the desk behind her!! I asked if she would seal it, and she said she would as soon as she helped the next people. Once I got home I looked up the tracking number and it was set for 4 day delivery! And it wasn't even scanned into the system until the following day! I paid "half the price" =$11 to send a Manila envelope I could have easily sent myself with one stamp and it would have gotten there the same time if not sooner. DO NOT TRUST THEY KNOW BETTER THAN YOU, THEY DON'T!
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a.