Problem: The staff is very knowledgeable about every question I have had with their products. When I did have a question they didn't know the answer to, they pulled out some of the product and experimented with me until we were both satisfied with the answer. They have tons of costumes as well. If by some small chance they don't have what you want, they will order it in. I highly recommend this shop!!!
How would this review be described?
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A: positive

Problem: We tried this spot based on the 1 review posted. The restaurant had a lot of promise. It is really nice and clean inside with lots of natural light. The booth was comfortable. The food and service however left us disappointed. We were there for lunch on a Saturday. There was a lunch menu though we weren't offered one and didn't realize it until we had already ordered off of their more expensive dinner menu. We started with the egg rolls with pork. They arrived relatively quickly. They were tasty but they didn't have pork. The server never checked back with us and didn't bother to ask if we enjoyed them when she cleared the plate. For entrees we ordered ground pork lettuce wraps and drunken noodles with chicken. The plates looked good. The drunken noodles were decent. The flavor was there but for $10 we usually like to have some left over to take home. The portion in this case was rather skimpy especially since this was supposed to be a dinner portion. The pork lettuce wraps were poor. They weren't lettuce wraps. It was ground pork atop a bed of lettuce which made pulling the individual leaves out a bit awkward. The flavor profile was extremely lacking. They could have used a bit of acid. There were lots of herbs and without any balance in acid or sweetness, the flavor was rather bitter. Again our server never checked back to see if we were enjoying our food. At the end of the meal, we placed our cards on the table. The server promptly took them and ran them and did not present us with an itemized bill. In sum, for the price go up the street to Tottie's. The food is consistently good there. This place looks good on paper but didn't deliver; at least for us.
How would this review be described?
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A: negative

Problem: When FedEx started using Office Max for a drop off location I was very happy for the convenience. This is the second time in 6 months that I have tried to ship a package FedEx Ground from here to Southern California. Both times the driver "forgot" to pick the package up. The first time it sat there a week before it was discovered, this time two days. A supervisor in LV looked into this and promised the pkg would be picked up that day, Friday, and delivered on Saturday. Now it is Saturday and they are saying that the package went to a different city and will not be delivered until Tuesday. This is the last time I will deal with Fed Ex. No one will take responsibility they all keep checking with someone else. Their last screw up cost me almost $400 and they refused to pay. They need to take a look at their partnerships and operations. If this has happened to me twice at the same location how many times has it happened to other people.
How would this review be described?
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A: negative

Problem: Yesterday I went to the brewery with friends and wondered why I had never been there before! The beer was awesome, and the bourbon beer was especially delicious. I went on a tour of the brewery (which is free!) with jimmy and it was great! He was so knowledgable and entertaining, and I was surprised about how much you actually get to see while on the tour. Great spot and I'll definitely be back!
How would this review be described?
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A:
positive