Q: negative

A: Just as others have said, their service is severely lacking which is unfortunate because the food was fine. Nothing blew me away but it was decent. I had the ahi tuna burger which seemed fairly fresh. I like the addition of pickled cucumbers and ginger on the side. Coworkers both ordered the Asian chicken salad which was really just cold pasta noodles with some dressing and some veggies/chicken. It didn't look super appetizing to me but they both said it was okay. We ordered a side of Parmesan garlic fries. They had good flavor but a little greasy and soggy. There was a big party that was wrapping up so we didn't mind waiting for a table. We wouldn't have even mind slower service but there was basically NO service. Servers brought out food and we had to essentially beg for water refills. Towards the end, my boss was frustrated and asked if he could have some water at some point and the server said, "Sure, at some point" and didn't come back for another 10 minutes. They did give us a free order of fried pickles. They should have just said, "So sorry, this is for the long waits," instead of, "Oh you can have these because the big table isn't going to eat them." Gee thanks?

Q: negative

A: Very poor service. Food was not ready after 15 mins. Not even a bread basket!!!! I ask the waitress to check she replied "I think you never order our pancake before is 3 inches thick, it takes 10 mins to cook" ok whatever, Pancake and Waffles at Cafe Bellagio taste way better than here!...it is 97 dollars for 4 adults.

Q: negative

A: Delicious food, if you can get it. Three of us ordered one dish each. 80 minutes later one of us was served. 10 minutes later the second of us as served. After 120 minutes, the third person had still not been served. We gave up and tried to pay. That took 15 minutes (They had lost our check). While paying, we were told that the third dish was finally ready, as if we would go back to the table and wait for the poor third diner in our group to eat. When the person at the cash register noticed that I had I tipped 1%, he pointed it out and said that I must of made a mistake. I had to explain that either the server or the kitchen (I don't really care which!) had made a mistake and that no service = no tip. CASE CLOSED! [Actually, I think 1% sends a more effective message than no tip because they know you didn't accidentally forget.]

Q: negative

A:
I came here on a weekend when I was in town to visit a certain someone at the nearby university and I insisted on trying Smokes after finding out there was one in close proximity. I visited with a group of friends and I was so excited to finally see what all the hoopla made about this place was. Okay, first off, this place is tiny! I ordered the bacon poutine and it was underwhelming at best. The fries are the epitome of "cardboard fries" and the gravy can be described -- in chemistry terms -- as TRANSPARENT, not even translucent...what is up with that? The portion was big though but that wasn't the reason why finishing up the small size was a struggle. This Smokes experience did not go to waste however, I'm still on a mission to avoid it back home in Toronto.