My wife and i stayed at Aria March 31-April 5 for our anniversary. Check in was fine, and we looked forward to the experience that we heard so much about....opening your door and having the lights and music coming on along with the curtains opening....didn\t happen....we walked into a dark room trying to find a light switch. .The room is nothing special at all....nothing like we expected.The hype by the hotel and other guests on review sites make me wonder if they have been to other nice hotels at all. The connectivity panel didn't work and calling the desk didn't provide a solution. We came back to our room about 1:00 AM to find the curtains stuck open and with all the light from the surrounding buildings and the sunlight in the morning, this was going to be a problem. I called the front desk and they said it would looked after promptly. After an hour wait I called again and was connected to the maintenance people who told me they were never told of our problem by the front desk. Half an our later our curtains were fixed. For us it was all in all a poor experience for 5 days. there are better places to stay in Vegas. We spent 5 nights at the Cosmopolitan in Spetember and they have Aria beat in all aspects....value, location on the strip, rooms, value and attitude. Don't believe all the hype this place gets.....it's a 3 dressed up as a 9.
What is the sentiment of this review?
negative