You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

The one star is not for their food. I ordered a laffa shawarma and it's solid. The one star is for their horribly rude service. I was picking up my boyfriend from KSM last night (Mar 17), walked in close to 8:30p not expecting any of the food stalls to be opened. The lights were still on at Yalla, three behind the counter, with two prepping food for a customer and one woman standing behind the cashier. There was no sign of closing down/wrapping up/adding up receipts, etc. I asked if they were still open and she said yes. When ordering, I asked her if the shawarma has lamb as it's not specified on the menu, she was curt and said chicken. I told her i want hummus in the wrap and she rudely told me I needed to move down the line and to tell that to the second server when there's no one waiting behind me. The second server (woman) gave me a blank look and proceeded to ask me whether I want each of the ingredients in front of her one by one (now I get why the service is so painfully slow per other reviewers). There's no list of those items on the menu or anywhere visible to the customer when ordering (that I can see). It was my first time at Yalla so I wasn't familiar with what they have. KSM is an open space so when it's not packed, there's echo. The girl was very soft-spoken so i had to ask her to repeat and speak louder when she asked me those questions. She got more annoyed and rude to a point that I just want to walk away. I actually wasn't the last customer, they took orders from two other after me.Point of the story is, I understand that it's end of the day and you were supposed to close at 8:30p, that was why I asked if you guys were still open. The second you said yes, you had committed to deliver. If you were going to be rude and act annoyed (i'm actually making a generous assumption here that the two women were rude because it's end of day and it's not because of their personalities), then don't say yes; apologize and said you were closing, I would have come back next time I am at KSM. BUT, with this experience I will NEVER buy from Yalla again.
negative