Problem: What would be an example of an positive review?

Answer: LOVE IT! - We finally have a Five Guys near us so I had waited to try any FG's as we would have one soon. I was very pleased and glad FG's is now here! To me the meat wasn't greasy as fresh, not frozen meat which will always be juicier and have more flavor. The fries are very good, note the "small fry" is plenty for 2+ people! Sure it's not cheap, but when is a quality product? Regarding the noise, sure it's a bit louder, but with a busy open kitchen, hard flooring/ceiling surfaces this will happen. Oh, love the Coke Freestyle machines!

Problem: What would be an example of an negative review?

Answer: Being in Charlotte for work I happened by this place when I was headed back to the hotel after spending some time at the Latta Plantation. I had not had barbeque in a while so I thought I would give this place a shot. I know bbq is different in various parts of the country so I went in here with an open mind. I got my food to go so I am allowing some leeway for that. I had brisket and pork ribs with sides of potato salad and Brunswick stew with funnel fries for desert. I will start with the good which was the potato salad. It was really good and had a good dill flavor to it which I like. The Brunswick stew was ok, good and hearty but could have used a little more salt. Now the rest, I may be jaded being from Austin which has so many good bbq joints and the cooking style is different. A barbeque dinner is not complete without brisket so I had to have some. What I saw when I opened my package is something I have never witnessed with sliced brisket before. The slices had grill marks on them! I couldn't help to keep from chuckling when I saw that. They were obviously fresh off the grill. The sauce on them was good and had a good flavor. . The pork ribs in my opinion had been boiled and then smoked. The way the meat fell off the bones was not typical to smoked ribs. They had the same good sauce on them. The funnel fries would have been good if there was more than a dash of powdered sugar on them, for what I paid for the meal, they could have been more liberal in applying sugar on the desert. To sum up this may be a good barbeque joint in North Carolina but it would never survive against the competition back home in Austin.

Problem: What would be an example of an negative review?

Answer:
Wow... By far the worst service ever. I was hoping the food made up for it, not so lucky. The food was not terrible, but definitely nothing to write home to mom about. Apparently I not the only person with this opinion. As I walked back to my car I stopped in a Town Square clothing store. When I mentioned my experience to the sales people they went on for 15 minutes about there several bad experiences! Also, as I left the Meatball Spot I Facebook " Ok Food, Terrible Serveice" about The place and got about 11 replies agreeing! Im not saying dont go there, just be on your toes about demanding prompt, efficient and friendly service. Oh, and make sure the stalls have toilet paper and soap, as they DID NOT when I was there... Any of them