How might one describe the sentiment of this review?
The food was all very good, but the service was a little shoddy and akward. First, the hostess that took our reservation didn't enter it properly into their system so when we showed up they tried to seat us in the lounge. I had to speak to two different hostesses and then their manager before we were given a table in the restaurant. Then for an appetizer we ordered the seafood platter. There are two options here, the small and the large, and we ordered the small. The waiter asked if we wanted any wine and we said we'd stick with beer. The food came out and 10 minutes after we started to eat, the waiter came back out and said "I've got some bad news, I accidentally ordered the large seafood platter, which is considerable more expensive, but I'd like to comp you a bottle of wine". So he was asking us to pay for the larger dish, which we didn't order and for our trouble would give us a bottle of wine, which he already knew we didn't want. He didn't put up too much of a fight when I told him we weren't interested, but at a top-tier restaurant something like that should never ever happen....Possible answers:
(I). negative;
(II). positive; I think the answer is
(I).