Given the task definition and input, reply with output. Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

I contacted customer service to advise that the quick start instructions were missing and since this was a gift I would lie to have them. I was told they could not send them to me and I should look them up online. I was very disappointed in that response. How hard could it be to mail me the little card? I have always been a big fan of Amazon but that reply leaves me rethinking my choice. I may be returning the entire thing because of poor customer service.
Negative Review