Problem: What would be an example of an negative review?

Answer: I really want to love this place but on two different occasions during a month period they have been out of fish or burgers. The ordering process is chaotic and the placement of the menu is awkward. Some printed menus would be nice so I can wait behind people and actually look at a menu. Inside it looks abandoned. No decor or anything just plain. It would be nice to see who Grandma Ruth is, since it is in honor of her. Throw some pictures on the wall or something. The pinball machines are so annoying and loud. Gave it 2 stars because the onion rings and pickles are really good.

Problem: What would be an example of an negative review?

Answer: Giving it 2 stars on quality for the second time around. We ordered beef and broccoli, sesame chicken, pot stickers. The potstickers weren't fully cooked, the beef and broccoli was bland, and the sesame chicken was slimier than usual. It just didn't have much taste at all. The selection of food is fantastic. The first time, the quality was much better. I'll try it ONE more time, and hopefully third time is a charm.

Problem: What would be an example of an positive review?

Answer:
LOVE LOVE LOVE!! Best nail salon in ALL OF TEMPE!! They do an AWESOME job on ANY service!!! OBSESSED WITH THEIR GLITTER GEL!! Staff is Super Nice and all do a GREAT job!! And PRICE is so AFFORDABLE for a college girl on a budget!!! Come in and you'll know what I'm talking about!!! BEST PLACE EVER!!