Sentiment analysis: This is probably the best NY style pizza i've had outside of the east coast. My boyfriend's family of 10 came over and the only sensible option for a party that large is pizza, and this place is right down the street. We ordered it for delivery and it came promptly in 30 minutes like they said. Greasy, cheesy and it had a fluffy crust. Highly recommended. I will check out the actual restaurant next time I have a pizza craving!

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positive

Sentiment analysis: Attempted to speak to them over the phone regarding alterations - no one was helpful or understanding apparently! They transferred me 3 times- ended up hanging up.

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negative

Sentiment analysis: Heart and Soul Cafe has the beginnings of a really good place in North Phoenix. My Chilaquiles and Eggs was unconventional, unattractive AND delicious. The sweet and spicy pork chile was prepared just right. Not having hashbrowns on the menu seems like a mistake since they cook them up for some of the dishes, but the roasted potatoes - containing 3 types - was inventive and good. The link sausage was not attractive at all but quite good. The 'Bloody Bacon' bloody mary may have a scary name but was excellent. The other drinks on the menu looked to be inventive but again the naming is odd. The decor like the menu is a mish-mash of really cool items with no central theme or story. Get the overall message? Hear and Soul is good - but lacks a coherent thread for why we should come back. Why is there a car parked in the restaurant, cowboy pictures on the wall and a big animal head? What does that have to do with 'Heart and Soul'? Oh we'll be back, but to be really successful, creating a story will help spread the good word of this place. So it's worth trying while the owner sorts through all that.

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positive