Don't rent unit 242. This is privately owned and not one of the thirty units that currently are for rent from the management company. The landlord will not pay for any maintenance while you are renting from him and he will keep your security deposit regardless of the condition of the apt. I paid two hundred dollars to have the place professionally cleaned. I also filled all the holes in the walls with spackle. He claimed he had to have the walls retextured and was keeping my deposit. The hot water in the unit takes about 15 minutes to get from the community boiler which is located in the front of the complex and never exceeds the temperature of 107 degrees. I moved because the maintenance done by the HOA is very slow and the pool is often green before it can be blue. As witnessed by the review before this. I incurred over 300.00 in plumbing expenses in the two years I was there and the owner refused to pay for any of it. Someone climbed the balcony to the second floor and stole my bike. Your parking space is no where near the unit.

negative

When I first first arrived in Vegas with my boyfriend, Mandalay Bay appeared to be a nice looking hotel with a laid back, but sophisticated vibe. The staff at check-in and concierge were fantastic and very helpful, and our room was spacious and nicely decorated. The overall experience, however, was mixed. Unfortunately, we found the house keeping standards to be low, and our experience with the cleanliness of the room were not positive. One of the towels left for us had large stains all over it, and upon close inspection there were small blood stains that were not washed off on the inside of the shower glass from the previous occupant. In hindsight we probably should have complained, but not wanting to cause a fuss we remained silent on the matter thinking to be simply a case of bad luck. Over the next couple of days other towels seemed to have minor stains on them and were pretty rough. This probably reflects the age of the towels being used but was still a little disappointing overall. In addition, one of the nights we also found stains on the sheets as well. This led to the nightly tradition of checking all towels before we took showers. Another fault we found with the hotel was that the walls between rooms felt a little thin. We were woken up by our neighbors in the mornings and practically able to hear every word that was being said. This was frustrating at 8am when we were trying to relax and enjoy our vacation, and all we could hear was cursing and loud voices. Mandalay Bay, like all of Vegas' hotels, allows smoking which can be a little bit of a shock if you come from a more clean, non-smoking environment like we do. In the state I am from smoking is not permitted indoors or within 20 feet of a building, so that came as a surprise to me. The air freshener scent used to cover up the smell of smoke wasn't the best smell either. We left Vegas with a bit of a cough and left a lot of blood on our tissues when needing to blow our noses. We understand this is not just a Mandalay Bay thing but it does impact on ones ability to enjoy the Vegas experience. This being said, we are the minority when it comes to this topic and it in no way affected our rating, it is just a note to those who are new to Sin City like we were. Mandalay Bay also features a classy looking bar and lounge located on the top floor of one of the hotels you can usually get free admission into, but be prepared to pay a bit for drinks (around $11 for basic spirits). This club also comes with a wonderful view of the strip and an outdoor viewing deck, but don't expect to go enjoy the view or get a few pictures, this area is roped off for private parties along with the majority of the seating. You are left to lean against a wall with your $11 drink and watch the private party enjoy themselves. Because we got our reservations online Mandalay included a $75 gift card to the Crystal shops. All these stores are designer and carry nothing for $75. That being said, it also included the Starbucks (Also more expensive) bus this was able to buy us coffee, snacks and breakfast for the entirety of our stay. It is cool they included Starbucks, because otherwise we would not have used the card, and it saved us money. This kindness was highly appreciated. Lastly, The pool, which Mandalay is known for.... IS CLOSED IN WINTER. I understand that this is to save some money, and many people would not use it. However the pool was one of the main reasons I picked the hotel. They did not inform us of the closure until we checked in. Coming from a cold location, Vegas is not that cold to me and I would have liked to enjoy the beach pool. Located at the bottom of the strip, Mandalay Bay can sometimes feel a little far away from other hotels and attractions, but the free monorail service between Luxor and Excalibur was a useful and convenient service. Overall however, we found better attractions that suited us at other hotels, and the disappointing house keeping standards left us a little underwhelmed with what appears from the outside to be a beautiful looking hotel.

negative

I love sushi so after reading lots of positive reviews i was happy to see good prices and enjoy good service. I just wish you had more apps like small tempura options.

positive

Quickly discovered what problems were with my broken garage door, and quickly resolved all issues. Replaced all parts that needed to be repaired for a very fair price. Explained and showed me issues with the original install that caused my door to break....and made it right. Also, repaired additional items that were above and beyond quote.
positive