Q: negative

A: The Signature at MGM was, until recently, one of the best secrets and finest all service 5 star condo style hotels in Vegas. We have stayed here many times with and without our kids. We are fans of MGM and M Life properties generally and this was our go to place. This trip, however, it was different and everything has changed. The hotel staff are horrendous and could care less about their jobs or the guests experience. They are petulant and entitled. The facility is aging and many of the once luxury features are inoperable, outdated, and in need of repair. This trip, upon our checking in, we found soiled linens in our room and left over house keeping items strewn around our bathroom. The inefficient and barely effective housekeeping staff was still cleaning nearby rooms at 10pm. Construction started outside our room at 7:30am. Directly in front of our door!!! When we discovered a water leak in our room (next to and under the bed) we had to call down twice to get it looked at. The puddle was so big, we sloshed around when we tried to walk to the washroom. The blower fan they brought up to air dry the 'lake' was less than useful and highly annoying. At one point the elevators to our room had to be closed due to 'an incident'. What a joy trying to get to the 26 floor with our kids. On top of all of this, we had several issues with the billing. When we tried to sort it out and get clarification, we were met with standoffish front desk staff who were more concerned about us eating into their freaking lunch break (actually said as much). Sad this has happened, but until new management can get things under control and restore greatness to this hotel, we will be staying elsewhere. So should you.

Q: negative

A: I have never been in a restaurant where I saw so many people sending their plates of food back and a manager apologizing to so many people. From glasses of wine to my own steak, items were being sent back left and right. I had to send my steak back twice. Medium well is not that hard to accomplish. The portions to price ratio is not worth a return visit.

Q: positive

A: I think I have found the cheapest sandwich EVER!! Mile high turkey, with lettuce, tomato, onion, sprouts, and all the condiments on a whole-grain bun for $2.99!!! I dont even think that you can make a sandwich at home for this price!! YUM!!

Q: positive

A:
I delt with Larry everything worked fine they had the wheel they had the great price product arrived on time what more could I ask for thank you Larry.