TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good.
PROBLEM: I just bought the Emril k-cups and have used about 12 of them and half if them exploded in my kurig machine. It was such a pain and waste of money because I enddd up throwing them away and using. another k-cup because the coffee was full of grindes. And I cant even write to the seller yo complain!

SOLUTION: 1

PROBLEM: I was on subscribe and save for these mints, but have switched to Spry due to Xylitol USA's awful company policy and customer service. If you buy something from Xylitol USA that arrives in bad shape and you want to return it for a refund, the company will tell you that they do not accept food back. When I insisted that the product was old (in my case two bags of xylitol sweetened dark chocolates that were old, whitish and tasteless) they said that they would NOT refund my money and, amazingly enough, offered a 25% discount on my NEXT purchase. I disputed the payment and my bank took care of the situation got me my money back. No more purchases from this company for me.

SOLUTION: 2

PROBLEM: EDIT: I just noticed each bag is only 1.76 pounds, not 2.2. My review is not 2 stars instead of three. First off, as you can probably guess by the pictures, these are sour gummies. That isn't said in the description. Also, each one is about 2 to 2 1/2 inches in length and 1/2 inch wide. Texture and flavor: The came to me soft and with the same texture as most gummies such as peach rings. The sourness is average, not overwhelming but not too little. Where I took off the 2 stars was the flavor (most important part). As I chewed them, a few different flavors hit my tongue, none of which tasted that great. I couldn't make out any of them in-particular (not good at that anyways) but the combination was just plain strange. I could see myself getting through one bag but will probably give the other 3 away to nephews/niece. After all, they will eat anything sugar coated right?

SOLUTION:
2