The morning of July 4, 2009 is my first and last time at this store. My wife and I were served two bavarian cream donuts that had the consistency and texture of two-day old donuts. The worst part was the two breakfast sandwiches we also ordered was not made until 20 minutes after we placed the order and after having to follow-up on the order twice. Other customers were coming in and out of the stores with their orders being completed quickly including people who have come in long after us. Not until informing one of the cashiers that we couldn't wait any longer and that we would rather just get a refund did things move quickly. The breakfast croissant and breakfast wrap we ordered were eventually handed to us with an apology. I just didn't see any excuse for the screw up. It was a major disappointment specially since we have seen the type of service they provide at a Dunkin Donuts in New Jersey. They are very efficient and professional over there - nothing like this Vegas crew.
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A). negative.
B). positive.
A).