Problem: We have been to the Sushi Room previously, before the new venue and Teppan tables were added, our experiences have always been 4 or 5 Star, not anymore. I don't know if they are trying to become an I Teppan & Sushi wannabe or maybe a Honmachi Grill, neither of which we now patronize. I have had amazing sushi and other delectables in the past, not so last evening. We went for gyozas, one of our favorites, me Lollipop Roll, Truffle Steak roll, and Yellow-tail and Octopus sushi, and my date went for the "safe" hamburger. Well, the Gyozas were pan fried to a crisp and "greasy" lump, uneatable, returned. Lollipop Roll, OK but not as good as I have had in the past, Truffle Roll, steak on top appeared old, and crunchy topping had the same flavor as the greasy Gyozas. Hamburger was ordered with aioli on the side, on the "side" appeared to be a glob on the plate next the bun and partially under the fries instead of in a separate bowl, and the burger was still slathered with the "side" aioli. Waitress was clueless, she offered to leave the fries so my date could have something to eat while I had my sushi/rolls, so ok but she then proceeded to remove the hamburger from the plate with her bare hands and carried it back to the kitchen. I will abbreviate the remainder of the missteps, asked for utensils for hamburger plate, had to ask three times, asked for ketchup twice, water twice, used a Groupon and after we paid the bill, notice they hadn't taken off the Gyozas, I said forget it and headed for the door. I have owned restaurants in the past and I always advise people to complain in person; however in this case there were so many poor products, service and disregard for proper operation of an eating establishment, I just made notes on my bill and advised we would seek out other favorite Sushi Restaurants, we have always loved Shimogamo, a little farther away so was hoping Sushi Room would stay but looks like Sushi/Lobster or whatever it is will be in the rear-view mirror.
How would this review be described?
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A: negative

Problem: We stopeed here before the State Track Meet at Meas CC. I searched for somewhere close that cooled good and found this. When we walked in I was a little concerned that it would be a food lite type of place with small portions and large prices. I was soooo wrong. I had a Turkey and Stuffing sandwich and my wife ordered a Caesar Salad. The sandwich was "can't wrap my mouth around it" huge and the salad would have fed a small army. The stuffing on the turkey made me wish it was Thanksgiving every week. It was amazing. Great sandwich (wish I could have had a side of cranberries.) The salad had tons of shaved parmeson and great dressing. I will definitely check this place out again when in the Phoenix area.
How would this review be described?
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A: positive

Problem: NOTE: This is not a 'walk to' restaurant if you are cruising Kierland....hopefully someone will think of building a pedestrian bridge from Kierland. A Tuscan feel upon entering - to me if smelled of crusty bread too!! I think the restaurant had only been opened a few days - so everything was quite new - including the service staff. No worries there. We stopped in for a quick lunch - they had a great selection of salads - good portion sizes!. Will be back.
How would this review be described?
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A: positive

Problem: Everything else in Scottsdale is kinda douchey...this place is great! Good food, good beer, affordable, and most importantly...character.
How would this review be described?
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A:
positive