Problem: Ramen is delicious. Thumbs up!
How would this review be described?
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A: positive

Problem: I fly 40-50k miles a year and was cautious about going with this carrier. I should have followed my instincts. Starting with a positive note, I thought all the check-in reps were very pleasant as well as the attendants. My disappointment was that all their flights seem late. I looked at the board in Vegas and all but two Spirit flights were delayed all over the country whereas the other airlines were all fine. I think they have many mechanical problems that they do not want to share. I dug a bit deeper and saw our original plane come in from Florida. It came to the gate and left without passengers confirming my suspicions. As I am writing this the aircraft to LAX just announced they are now delayed because of maintenance . Wish me luck as I am about to board to Oakland. Are these planes even safe to fly? Also I wonder if they so cheap do they pay their staff fairly? The best pilots chase the best wages.
How would this review be described?
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A: negative

Problem: Good live music! Not the typical Scottsdale crowd.. A little older and mellow but fun and still energetic.
How would this review be described?
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A: positive

Problem: Food is excellent, service and management is poor. Had been there with my husband when it first opened & had a great experience. I decided to take my running group there yesterday & we were greeted with a perplexed stare when I said there would be 12 of us dining (the restaurant was pretty empty on a tuesday night). We were told by server that if we were paying with multiple credit cards each credit card would incur a $2 split check fee, but that individuals paying cash would not. We weren't happy about it, but said 'oh well'. Food took a long time, but everyone agreed that it was worth the wait. When bill came, every person was charged a $2 split check fee, even the 4 people who paid cash! The server apologized and said that her manager said it's their policy and it could not be waived. She felt bad & said that we could take it out of her tip if we wanted (we didn't of course). Needless to say, I will never take a group there again! It's bad business to charge a split check fee and discourages groups from dining at your restaurant. Please get with the times. We don't need to know the finances behind your credit card reader...if it's hurting your bottom line, find a different credit card processor or increase your entree prices by one or two dollars.
How would this review be described?
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A:
negative