I'll start off by saying that I've been to Danny's several times before and they've done a (mostly) decent job washing my car, especially for the price. After my last experience I definitely will NOT be bringing my business to Danny's and DO NOT recommend you do either. After I left Danny's (on Highland) I noticed I had a big chunk of paint missing from my drivers-side rear bumper. It looks as though it scrapped up against something. The peel was fresh as all the paint had not peeled off. Admittedly, I had already waited almost 2 hours, after being told it would only be about 35 min for a wash and wax, so I was eager to leave and didn't give the car a full inspection before I left the property. I went back the next day to let the manager, Chris, know what had happened and he was very dismissive about my claim. This was after waiting almost 25 minutes for him to come to the front desk. According to him, all he knew was that I did it myself and was blaming it on them.... sure dude. I don't have proof that anything happened at Danny's but the fact that they weren't willing to investigate was very bothersome. Moral of the story we've called corporate and they were again very rude and dismissive. Did I mention they hung up on my wife? I don't expect Danny's to look into it and I don't want them to pay for my repair. Just want people to know this is how they treat their customers. Thanks Bye.
Was this review given positively or negatively?
negative