Detailed Instructions: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Q: It did not work when it arrived. We called the seller, as well as sent 2 emails but the seller never responded. My husband called the manufacturer who had him ship the gun directly to them and they fixed it and sent it back. Now it works and he is very happy with it (it was his birthday present). I will highly recommend Sig Sauer products (5 star)--but I will NEVER by from this seller again. They are clueless as to customer service. The overall rating is for the seller, not the product.
A:
Didn't work, no help from seller, manufacturer fixed the gun