Q: Dear Manager, Yes, I was the person who came in with a coupon with no expiration date on it that said I could have a deli sandwich for $5.99. You told me it was no longer valid. I pointed out to you that you had a very large sign in your front window that said the same thing. you doubted me, until you saw it. Do you still doubt me, as you took it down, of course not. I then asked again for the $5.99 special. You refused. Are you aware of what LOUSY CUSTOMER SERVICE that is? Are you aware that by my pointing the sign out to you that I saved you from another customer doing the same thing? Are you aware of false advertising? Are you aware that you lost a customer instead of created a customer? What do you suppose would happen if you comped me that sandwich and thanked me for pointing out the problem? And exactly how much would that cost you? Or even let me have the sandwich at $5.99 (ps. I went to Chick Filet instead) Oh by the way, you are suppose to be the role model for your employees. Well, you are. They act as clueless as you. I will be calling your corporate office. Have a nice day and give a thought or two to what customer service means. OPTIONS:
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- positive

A: negative

Q: Important to note that we got delivery so I can't comment on quality or service at the actual location. We ordered a big sexy pie and some fingers with sauces totaling about $35 with tip. The pizza was so oily that it had run through the box and was oily underneath. The pizza itself was fine, not great not terrible, but the crust was a joke. Because of all the oil it was super flimsy and almost impossible to eat since it kept flopping all over. The chicken fingers were fine, and the sauces were interesting (if not necessarily good... maple mustard wasn't a winner) It was fine overall, but we probably won't order from here again. OPTIONS:
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- positive

A: negative

Q: 4.5 stars, really. The food and service are amazing. Seriously, the BLT is as big as your head, and if you close your eyes, it tastes like real bacon. Not for nothing though, I find that a lot of the place's sauces are overly-acidic. The magnificently-crafted Thai Rice Bowl is somewhat diminished by what I see as a saucing that should be slightly thicker, and a little more "peanut-" Despite this, and no pun intended, this place is awesome sauce. OPTIONS:
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- positive

A: positive

Q: Chicken feta is a must try. OPTIONS:
- negative
- positive

A:
positive