Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Purchased this product to have a wired connection in one room. Whenever I attempted to hoop it up I would lose wireless connections on all other devices. The directions indicate entering a password from the back of the unit into the software program, but when I tried to do this, the program indicated the password was incorrect.<br /><br />I called technical support and they were clueless on how to use this unit. They told me several times that the password did not need to be entered, even after I explained that it was one of the first steps in the instruction manual. After spending an hour on the phone with them, and doing everything they told me I ended up with no internet connection at all and could not get it to function in any way. I was told they would call me back in an hour and never heard from them.<br /><br />I would strongly suggest you do not purchase this product. When the manufacturer cannot get it working it is a serious problem.
Solution:
Negative Review