Choose your answer: is the following review positive or negative?

Champion Window Cleaning just finished cleaning the widows on my home (inside and outside) and I had an awful experience with them. I was quoted $176 for the job by an employee of the company... but when the owner gave me the bill... it was for $216. He said that he was the owner of the company and that he makes the decisions. He then asked me "Why would he give me a discount?". I told him again that it was the price I was quoted by his employee an hour ago when I agreed to have them do the job. I was not happy with how the owner was treating me... and when I wrote him a check he called me a Jew Bastard when walking out the door. I would never recommend this company.

pick from the following.
A). negative.
B). positive.
A).