Problem: If I could give zero stars I would. Wow this place is a joke. The staff drinks until they are plastered. If you want a place to drink with minors then this is your spot. I don't know about you, but drinking from a bottle that was just poured directly into the mouth of some trashy girl is not really my style... It is only a matter of time until this place is shut down as, in my opinion, it is not fit to do business in Town Square. There are enough of these garbage spots on the strip. I really hate that my 4 kids have to hear all of the drunken idiots screaming obscenities while I walk them to and from the movies. I can't imagine Town Square putting a Gameworks right by this place. It is unsafe for children to even be next to. This place is a DUI or a Fight waiting to happen.
How would this review be described?
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A: negative

Problem: I have used this business for all my families vehicles since they first opened with great results. I took my new ford into the dealership where I purchased it for recall repairs. While it was there the dealer mechanics discovered an oil leak and wanted to charge me $900.00 to repair it as my warranty had just expired. I took the car to Gerard at American for a second opinion. He could not find any oil leak. Like I said, Gerard has worked on all our families cars (5). He has done everything from oil changes to transmission replacements. He is always fair, does the examination and notifies us first of the cost, and stands by his work.
How would this review be described?
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A: positive

Problem: Consistent fails here for me. Perhaps it's just a string of bad luck but I have to review this location after the last few visits with mistakes. Today I order a latte with 3 sugars and ended up with a latte with 3 Splendas. For some this would be no problem, but I can't stand Splenda and when you spend $5 on coffee you want it to be right. My wife's latte was worse. It came out with the type of drink written on the lid in sharpe marker. What that does is cause you to smell and taste sharpe every time you take a sip. That picture is attached. The service at the drive-thru wasn't the typical coffee shop friendliness either. It gets two stars because it is always clean and the dine in area is very cozy.
How would this review be described?
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A: negative

Problem: This was my first visit to Gallo Blanco and I must say I was beyond impressed. Servcie was incredible, especially when you consider the party I was with. It was 20+ people that all wanted split checks (this does not happen anywhere I know of), arrived at different times and why were all chatting it up with everybody. Generally this leads to horrible service. But the crew at Gallo Blanco was stellar. We even got a stop by visit from Doug Robson who is the owner, he seen we were having a tweetup and just wanted to make sure we were ok. I had the Egg torta which was egg, chorizo, guacamole and some other ingredients on the typical torta bread. This was a perfect choice for my morning. I am not sure the names of what everybody else got but I heard no complaints. The mimosa with fresh squeezed OJ was very delicious. Great venue, great location, great service ~ A+ in my book.
How would this review be described?
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A:
positive