Sentiment analysis: I love this place :) the girl who works there Revecca is super nice. She's always happy to help you out . Seen's I found this place I haven't gone back to a Sally's beauty supply.. They have everything that I need at very good prices. I love to get my eyelashes and hair extensions here :) she also help me to pick the perfect color for my hair and I love it!!! :)

OPTIONS:
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positive

Sentiment analysis: Wow. Do not dine here. Please let me list the reasons why... Made a reservation three weeks in advance for a seven top reso for a bunch of Chicago 20 something's in town to go out and have a great night in Phoenix. Our server was non existent throughout our entire dinner... Our plan was to dine... Translation, spend money! No one was served more than one cocktail. When asked what to order, we were answered with; everything is good. We relied on one girl who has been here before to walk us through the menu. Food came out staggered, and when the food arrived, we asked the food runner (who was clearly the rude host with short spiked boy hair) which entree had meat and which had cheese... (We had a vegetarian in the group) she responded with, "I don't know, this is not my job" Okay, really?! As we are all completely done with this place, and parched because our waters hadn't been refilled on the 90 degree patio. I thought that I should just let the manager know about how much money they lost out on, and more importantly how neglectful his sever was. His response; I wish you would have told me earlier so that I could have fixed it. (Mind you, our entrees were still on the table) No, I'm sorry, no, let me send you dessert. No, apology or care for my complaint in anyway.... Talk about one, the server. Two, the host/food runner. Three, the MANAGER... Dropping the ball! Needless to say, we will never be back. We have now wrote this review, so hopefully other people don't go here. And lastly, to whom ever reads this internally. Find a manager who values the customer... And get a training program in place for all your other staff members who interact with the people who pay your bills.

OPTIONS:
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negative

Sentiment analysis: Food was not good and expensive for the little amount we got. The worse part was the service! Our waitress didn't come to our table for over 15 minutes after we arrived. Luckily the food came out fast! Only to wait over 30 minutes for her to come back to us so we could ask for the check! Ridiculously bad service and they weren't even busy! We will not be going back... I don't recommend you wasting your time. Oh and we are still hungry.

OPTIONS:
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negative