In the 1970s I was a student nurse in psychiatry. I was rostered to the brain injury ward in a chronic hospital, where the patients had severe brain damage from tumours, car accidents, strokes, metabolic diseases, degenerative diseases, and alcoholism. Only about half were ambulant. Most had severely impacted recent and long term memories. They could not bathe or feed themselves. The majority sat most of the day in chairs lined along the sides of the day room. They were spoon-fed meals and wheeled into the toilet. One of those patients was Connie S. She was maybe 55 yrs old and she spent a lot of the day screaming in her chair. She could not speak, walk, or cooperate. One nurse was very impatient with her and once I heard that nurse say to her, "You think the water is too hot, do you? Then have it cold!" as she bathed her in cold water. I remember standing up for her to that nurse. I worked that ward for over a year and then, one day, just like that, Connie S. woke up. She suddenly began speaking and walking. She apparently remembered most of the things had had happened to her in the ward. Soon, she walked right out of that ward and never came back. As she left, she appeared dignified and so happy, so relieved. I was too junior at that stage to know what her diagnosis was supposed to have been, but no-one expected her ever to leave. No-one left that ward. It was the end of the line. I remember being really glad that I had stood up for her and thinking how ashamed the nasty nurse must have been. It is now many years later and I often think of this woman and wonder how she fared in her post-hospital life. Her name is not common, but every so often I meet people with the same name and ask them if they know of a relative to whom this happened, but, so far, no-one has known of her. Question: How does Connie feel about the nurse who bathed her in cold water? Options: - not enough information - She thinks the woman deserves a raise - She thinks she's a sweet and caring person - She thinks she was rude and out of line === The correct answer is
She thinks she was rude and out of line

(Question)
Oh, yes, I accidentally insulted a bully. It was awesome. This was about a month ago. It was the last day I worked. Memorial Day at the city rec center is SLOW, especially when it's beautiful outside, but for some reason, we had two front desk attendants: me, and "bully #1". Bully #1 clearly had a major distaste for me. She hated my tattoos, the way I would get into a heated debate one day with a police officer patron, then have a fantastic conversation with him days later about legalizing marijuana. She hated that I was liked, but still could give fuck-all about what others thought of me. Bully #2 was our financial director, who got stuck as the manager on duty that day. I honestly never had a clue she didn't like me. She was intense and sarcastic with everyone. I liked her style. On this day, I really got the feeling they were trash talking me pretty hard, the way they kept disappearing, talking over me, laughing like mean girls. I blew it off, because I was down an internet rabbit hole, trying to wrap my brain around some concepts. I was looking at a word, and while I like to think I know exact definitions, sometimes I ask people their take on it. Many psychological terms have some subjective meaning. I spun around in my chair, locked eyes with #2, and asked her: "What do you know about Machiavellianism?" I swear to God, all I wanted was her take on it (she's a smart cookie), and all hell broke loose. I now realize that she thought I was passive-aggressively accusing her of said word. They got really nasty (behind my back, of course). They retreated to the back for awhile, and left me by myself. Cue loud, mean girl laughter. When #1 resumed her post next to me at the front desk, I calmly told her, "I'm cashing out, and leaving. I'm uncomfortable." And I did. It was noon. We were closing at 1. I figured those bitches could handle it on their own. Question: What is true about the writer Options: - he secretly likes Bully#2 - not enough information - he gets along with everybody - he has a large vocabulary === The correct answer is
(Answer)
he gets along with everybody

Ques: Some years ago a woman on our staff came into my office to, basically, tell me off and complain to me about others and about myself. This woman had not been very supportive of me in my role ever since I began working there. I couldn't figure out if she was arrogant or lacking in self esteem. During this meeting / confrontation, she told me, in no uncertain terms, just what she didn't like about some recent decisions I had made. I listened to her speak for about 30 minutes. She, quite methodically, tore me apart. Initially, I had planned to hear her out, make a few vague remarks, and send her on her way, thinking that maybe she just needed to be heard. But about 20 minutes into her harangue, I had a change of heart. I decided that, if she asked for a response for me, if she asked my advice, I was going to tell her exactly what I thought. She did, in fact, ask me for a response. I asked her if she was a happy person, and said that I suspected that she was not, as she came across as a bully and was acting like a horrible person. She sat and looked at me, then burst into tears. I waited. Looking up, she said, "Yes, you are correct. I am a horrible person. And I am miserable. What can I do?" We spent some time discussing what she could do, and (even though I didn't want to take the time to do it) I asked her if she would like a mentor me? She said that she would like such a thing. This woman and I ended up becoming fairly, no, very good friends and she has been one of my strongest supporters. I didn't expect that. Question: Why was the woman so upset Options: - not enough information - She was miserable at herself - She was mad at friends - She was mad at me === The correct answer is
Ans:
She was miserable at herself