I don't think I could have been more unsatisfied with my experience today at Banfield Pet Hospital. I was watching my parents 10 month old boxer over the weekend and this morning around 5am she was running around in the back yard and somehow broke her leg. It was a pretty bad break and she was in a tremendous amount of pain. We called Banfield because they're very close to us and have seen our dog in the past. When I explained that it is not my dog and my parents could not be reached as they are out of cell phone range they advised they were not willing to offer any help until a payment method was offered. I asked if they would take a post-dated check for two days and they said no way. They had absolutely zero compassion to the situation. My mother ended up calling in the payment and the girl forgot to take her expiration date. When we showed up to get the dog she wasted no time to threaten to take US to collections if the issue didn't get resolved by tomorrow! We quickly let her know where to go and how to get there. That is her problem, not ours! When we left I asked for a printout of the X-ray and they advised it would be $25. This place is only interested in your money, do yourself a favor and go somewhere else.

negative

Wasn't happy with the service.....or lack of. It wasn't everyone (thank you to young lady that asked if I wanted anything and the one who apologized), but one specific server who made the experience negative. In the area visiting but I know I won't go back to this location.

negative

unlike most of the reviews before we didn't encounter any issues with the room or service or staff... we lived in the pyramid. the room we lived in was always kept clean and tidy. the check in was quick and easy. same as check out. we spent some great time at the pool and the casino of the hotel and everywhere we encountered a very good service and friendly personnel. it's located at the end of the strip but all the linking connections and some connecting trams make it pretty easy to walk around or you can just stay on the territory of the hotel it pretty much has it all - casinos, food court, pool and shots... isn't that's what you're looking for in vegas?

positive

My boyfriend was in town and i wanted to celebrate his birthday at a good restaurant. We decided to go to Bobby's big MISTAKE! Here is why *We had made reservations but our reservations were never taken. There was only one table with people in the whole restaurant but we were given a table that wasnot setup. This was not a big deal initially but we were just ignored for awhile after we were ready to order. We waited for over 20minutes. *Our waitress who we later found out was Fran would dissappear for long periods of time we could hear her talking to the hostess somewhere in the back but she would could not contact her. *Our food was cold when we got it. After nibbling alittle and were ready to leave she was no where to be found. I had to get off our seat to go look for her. Staff here is not the best. The restaurant has a good ambience and good details.
negative