What a total waste of time, to save a few $$$? Rude clerks to boot! I booked a car on Southwest's website for pick up at the airport in vegas, and as everyone else experienced it took literally 1 hour to get thru the line, and their was only like 15 or 20 people in it! I mean for like $2 a day more you can book another company and save grey hairs and hours of your life. I don't know about you, but an hour of my time and stress is worth more than $2! How hard could it be to staff more clerks when it's going to be busy? the most frusterating part is that THEY KNOW IT WILL BE BUSY BECAUSE THEY HAVE 90% of their reservations AHEAD OF TIME! I swear the management here must be complete idiots of not really give a crap about their customers or the future success of their business. Who ever is staffing this place should be fired immidately and replaced with anyone. I think the any drive thru clerk at MacDonalds could do a better job !
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(I)