Choose your answer: is the following review positive or negative?

Their website mentions that "all of their washes are 100% hand washed". I visited the location on Litchfield and Indian School. I ordered a mid-priced wash. I noticed that my truck was heading into a tunnel and scrubber like the one mentioned below. This text was taken from their website as of 4/8/14. "All of our washes are 100% hand wash. We do not have any equipment that touches the vehicle inside our tunnel. We use lamb wool mitts to soap up the vehicle and our conveyor belt allows the vehicles to glide through on our track". "The Classic Car Spa 100% HAND CAR WASH concept grew out of a desire to provide a very clean car wash and to do it with care. The process allows for an exceptional wash and eliminates the problems caused by the rough scrubbing of heavy equipment and high pressure impellers". I find the website to be misleading. I wont be going to this car wash anymore. I didn't go to this location because it's inexpensive,I went to this location because I thought I was going to get a hand wash. I will tell everyone I know to stay away from this place. If I could give them -stars I would.

Choices:
* negative.
* positive.
negative