I stayed here with two friends during the weekend of April 26-28. When we first walked into Planet Hollywood, two hotel staff approached us and wanted to take a picture of us before we checked in. I was slightly annoyed. After traveling 4 hours to get to Las Vegas, having my picture taken was not high on my list of things I wanted to do but whatever. We get our picture taken, finish checking in, and go up to the hotel room. The bathroom was the nicest area of the hotel room. It was spacious with a large bathtub, shower, and a toilet in its own separate water closet. However, the main room was a different story. There were two rather small beds, an entertainment-center/closet/drawer-set, two armchairs and a desk. There was also a pair of men's pants in a glass frame on the wall. I guess it was to go with the Miami Vice theme but in my opinion, it was WACK. Upon further inspection, I noticed several wet spots on the carpet and a whole damn CHICKEN WING on the floor near one of the armchairs. We called housekeeping and told them the problem. They said someone would be right up. A whole hour and a half later, a housekeeping staff member came up to the room. We pointed out the wet spots and the chicken wing. She looked around, then used our phone to call someone else. She was speaking a different language so I couldn't tell what she was saying. Then she told us she'd be back and left without doing anything about the chicken wing. We started getting ready to go out to dinner. About 45 minutes later we left our room and no one had come back yet. When we returned from dinner we saw that housekeeping left a big ass, loud ass floor fan to dry the carpet. However, the carpet was still wet....and the chicken wing was STILL there. The next day we left our room early in the day to walk the strip. When we came back to our hotel room, we saw that no one had been to our room to clean. We called housekeeping and they told us someone would come up. An hour passed and housekeeping still hadn't shown up. We called again and they told us (again) that someone would be up. We got dressed and went out for the night. When we came back, the room was still dirty. We gave up and went to bed. The next morning when it was time to check out, we told the desk clerk about the wet spots on our hotel room's floor, the housekeeping staff's negligence and the chicken wing. We ended up being refunded $45. Bottom Line: NO, I do not recommend Planet Hollywood. It does seems to cater more to people who only need a convenient place to sleep after going hard all night and that's really all I was looking for . But, housekeeping is a basic hotel commodity and Planet Hollywood's housekeeping sucked. Really, a chicken wing? It makes me wonder if they even changed the sheets.
Choose: was this review given positively or negatively?
Choices:
(A). negative
(B). positive
(A).