Problem: What would be an example of an positive review?

Answer: I saw a lot of good reviews on Yelp and bookmarked it before we went to Montreal. Its a great little place. Very tasty. Its good for breakfast and snack as its not suited for anything else. They have couple of tables inside and outside. I had cheese and chicken with some sort of pastry...very different and tasty. Very friendly owners..they seems to be very busy during early afternoon...snack time... I recommend it. You have to try..

Problem: What would be an example of an negative review?

Answer: So...I was very excited when they were at San Tan Mall, but they moved to Chandler. Not a bad drive, but I needed to get some Dry Remedy shampoo and conditioner, so I drove over there on a Thursday at 11am. The door was locked and no one was there. The lady across the hall said "he" wasn't in yet, even though the sign says 10-430 on Thursdays. I went to lunch with friends and stopped by again at 1230. Still no one was there. I called them and the message said again, Thursday from 10-430 pm. I thought it was very unprofessional to to not have a sign that said he wasn't going to be in today, or that he'll be back later. So I went to Chandler Mall and spent $97 on the products I needed. Needless to say, I will probably not be back.

Problem: What would be an example of an negative review?

Answer:
I would not recommend this place at all. I came here because I had a coupon with a $25 value. When I first walked in, I was ignored and waited at the front for someone to finally come take my clothes. The woman at the front desk was not friendly and mumbled the whole time so I couldn't understand her. When I came back to pick up my clothes the following week, the place smelled of strong body odor. I brought my 3 sweaters home and they reeked a sour smell. Never coming back here.