This place looks and sounds good on paper, but the experience is nothing like what they sell you. For calling themselves a "Boutique Resort", they sure didn't provide resort service or resort class. As soon as we walk in our room, the lights are burned out. Really? So we have to wait for the maintenance guy to come change the lightbulb. He does. And he leaves the fuckin lightbulb trash sitting there on the table! What kinda shit is that? And not only that, but with every single light on in the room, it's STILL dark and depressing. I guess theyre trying to establish a "mood", but cmon... i couldnt even see what i was trying to iron! The website advertises free adult channel in all rooms. Well, i couldnt find any. I call front desk and ask for a channel guide, they dont have one. Ok, what channel's the porn? 69. Shocker. But it's not working. "oh, thats because our adult channel is a live feed from a DVD we play, and the DVD is currently broken, but we'll have it fixed by tomorrow." Never happens. The soak-in tub? Pssh... crap. Takes over 30 minutes to get a decent water level, and then trying to keep it in is a different story. It all drains out within 10. Our closet door (small, shitty closets by the way) was broken, off the tract and just leaning up against the other mirrored door, like some broken teenager's closet. No coffee maker. No coffee maker?! Even Motel 6 has a coffee maker!! No fridge either! No towel rack in the bathroom. Wi-Fi drops connection every 15 minutes. We booked a room that guaranteed either a balcony or patio... we got nothing. Except a view of the back parking lot. Here's the best though... call for a late check-out ON DAYLIGHT SAVINGS DAY, and "Sorry we cant offer that... on a Sunday afternoon... cuz it's Nascar weekend" Nascar was Sunday ONLY, nobodys checking IN today, and secondly, no redneck is staying at Rumor, period. So seriously, no late check out? After putting up a stink with the manager, she gave us an hour. We tell her, ok we have some friends staying a few rooms down and they need the same as us. No sorry, i cant extend that to them, just you. Rumor. Pretentious and unsatisfying. Never again.
How would this review be described in terms of sentiment?
Pick your answer from:
(A). negative
(B). positive
(A).