Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Ten months after purchasing this item the USB connector failed. Hopefully most of the file contents are backed up elsewhere. I don't know what the two year warranty entails, but I don't want to return a hard drive full of sensitive financial information in order to get a new one. Thinking of trying to pull it out of the case to put in a different external case, to see if I can get the files off, but I am doing home hospice care for my mother and I don't have the time or the mental energy.<br /><br />Shame on you, WD for the flimsy USB connector. The drive itself performed nicely but this drive has only been unplugged/plugged about 5 times since purchase and was always treated carefully. If not for the connector I would rate 5 stars, but since it's now a useless brick the item gets one star.<br /><br />I read the warnings here in the reviews but like most of us I didn't think it would happen to me.
Solution:
Negative Review