Sentiment analysis: Great place. Their house shots are unique. Lunch menu is good. And it's unusual to say a tuna sandwich is amazing, but it really was. You should try it. But the greatest thing is that the service is great! And props to the new owner,(forgot his name), who checked up on our meal. And props to the cool, pink arm-casted, bartender who played some really chill music. Update: since we had such a great experience the first few times we kept coming back. Unfortunately, the subsequent times we went we did not have such a great experience. Between the bad music (random as fuck pandora stations), inexperienced bartenders(what's in a mojito), dead atmosphere, and expensive drinks I don't think We will be giving this place another chance to get back in our good graces.

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negative

Sentiment analysis: Great service! So relaxing and quiet. I got a pedicure and French gel manicure at the same time which saved me time. The girls were very sweet and gave me a great design on my toes. Loved it here will definitely be coming back.

OPTIONS:
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positive

Sentiment analysis: We had such high hopes. Cafe Zuzu was a huge disappointment today. The decor was the best part of the meal. From a lethargic, disinterested waitress to a kitchen staff that required 45 minutes to serve undercooked food to the only table waiting for service in the restaurant, it was just a sad experience for our family. After waiting 40 minutes, we approached the hostess for help with where our food might be. Why the hostess? Because our waitress had become completely invisible. We looked but could not find her. When the food did arrive, it came in spurts. With three people serving, you'd think they could get all the food out at once. Alas, they could not. We all had to wait another 10 minutes until the entire party was served. Now for the food. We ordered burgers, a sliced turkey dinner and some chicken fingers. The burgers were the best of the lot, made with an excellent quality beef patty, delicious cheese and a tender bun. The sliced turkey was god-awful horrid. It clearly wasn't carved from anything resembling a real bird, but was some type of formed meat buried under a half cup of salty canned gravy. An assortment of fresh steamed vegetables were the best thing on that plate. A side serving of mashed potatoes was another miss. Clearly reconstituted, the potatoes were tasteless and without proper texture. I've had better when visiting Grandma in the nursing home. The organic greens salad was excellent; not so for the torn iceberg salads which could have been made by a three year old. The onion rings were greasy but good. The wonderful salted dinner rolls were the hit of the night. next time I visit Zuzu I may just buy a basket of bread. Now for the final insult, for some reason, our waitress served us room temperature water without ice. Who does this? Why? The management tried to make apologies for the kitchen, and we would accept them, if it weren't obvious that the problems with the food and service were not limited to our table. Whoever is the manager of Cafe Zuzu, please take note: you can do so much better. We came for the wedge salad and great burgers and got "torn" iceberg (it was clearly chopped) and undercooked burgers that arrived cold. Please, talk to your staff. They're going to put you out of business if they keep performing like this when you're not in the building. Hope you do better for us next time.

OPTIONS:
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negative