Q: negative

A: Love the hotel and the restaurants (especially DOCG(?)). But be ready to be robbed by the maids if you go there. Our do not disturb signs were missing (went there with my friends who shared an adjoining suite), when we went to the spa, everyone left their purses and wallets. Came back and all of the cash from everyone's wallets were missing along with the slot machine ticket that was sitting on the table. The management was very blase about it and we are dealing with security now. I will post an update.

Q: negative

A: I had an appointment scheduled for a massage today at 3 pm. After driving there, the receptionist (who happened to be the owner) informed me that they accidentally put me down for a facial, and they didn't even have a massage therapist there on Wednesdays. The receptionist who I spoke with on the phone to book the massage was standing right next to her and didn't even apologize or take responsibility for her mistake. The owner was very rude, abrupt and cold, and offered nothing to make it right. I showed her a text message and email confirmation they sent me confirming the massage, and expressed that I drove all the way there for nothing. The owner did nothing to make it right. She asked if I wanted to PAY for a hair cut or facial instead! Why would I want to PAY for a haircut or facial??? I have never experienced such horrible customer service before. I was looking forward to my massage there and planning on signing up for a monthly membership. Very disappointed.

Q: positive

A: Yum!! Service is great, staff is very helpful. A wide variety of flavors. This place took over the spot of Mojo, it feels more open even in the small space. You have to try it out!

Q: negative

A:
Food was OK,, but I had better gyros at Chandler Fashion Mall. Much more meat there. Here, not so much. The Greek wings were very good and the Humus was tasty as well. I will try it again, just to see.