Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Example Input: The Chicago Hilton is a great hotel our stay there was fantastic. The hotel is placed in the heart of the city were you can find it a easy walk to almost everything from the local colleges to the great restaurant that surround the city. The room itself was clean and the staff was fun and helpful. I can't really say anything bad about this place it was a great time and a great place to stay while we were there.

Example Output: positive

Example Input: I recently stayed in a room at the trendy Talbott Hotel. It looked nice on the outside so I decided to them a whirl. As soon as I walked in I noticed that there weren't alot of hotel employees. Usually, the large hotel are swarming with service people ready to lend a hand. I was tired and I needed a nice room so as I approached the front desk I noticed something odd. Food was sitting out right in front of the front desk. People were talking different items such as bagels and muffins from the left over breakfast rush. Crumbs everywhere especially where I was suppose to exchange cash and room keys. Let's just say it wasn't professional. The room was average and the bathroom didn't carry the kinds of brands I would have liked to see. No Wi-Fi connection and I had to walk down the hall for ice. Talk about lack of customer service. All in all, the stay was sub-par and nothing special.

Example Output: negative

Example Input: I have never experienced terrible service like this especially at such a highly rated hotel. I had booked the hotel room for my parents for their anniversary weekend and stopped by earlier in the week to have the charge for the room put on my card as a gift. When my parents arrived, they were told that the front desk staff was new and did not complete the charge correctly. My parents then had to charge their own anniversary trip. Additionally, my father had requested a non-smoking room to stay in and was reassured 3 times that his room was non-smoking. When my parents got to the room it reeked of smoke and there was an ashtray and matches on the desk tabletop. When my father caled down to the front desk to ask about this the guy at the front desk asked if my dad wanted him to come up and remove the ashtray and matches - something that would clearly not resolve the fact that they were put in a smoking room after being reassured 3 times that the room was non-smoking. NEVER AGAIN.

Example Output:
negative