Problem: What would be an example of an positive review?

Answer: While reading the free Glendale paper at a much-suckier restaurant I scoped a coupon for Bobby Q-$30 for two dinners, appetizer and dessert. I figured what the heck, I've heard a lot of good things about this place, though I've been burned before it doesn't make me fear that fire :) So me and a buddy went for some Q this past weekend. This place is actually a lot hipper and nicer than the...umm....kinda crap neighborhood would make you think it would be...the entrance is not really well marked, we thought they were closed because we couldn't get in!! We could be dumb though... The brisket rolls were deep fried goodness, nothing wrong with that. Chicken/rib combo was solid very moist, though I would have appreciated more smoke flavor. And the spare ribs had that gristly-mini-bones-fatty-section action (though not unusual for untrimmed spare ribs) The sauce and the sides (mashed potato and mac-n-cheese) were good and the portions are absolutely ENORMOUS! I'm still eating their Q!!

Problem: What would be an example of an positive review?

Answer: Amazing food!!! For the steak salad and wow... Staff was all super friendly and helpful! I'll b back!

Problem: What would be an example of an negative review?

Answer:
Thr food is great and the host was good. However I was asking for a burger to be made as advertised and as in past has been. The runner johnny made me feel horrible when he out loud told the chefs not to listen to my request for a medium done burger... if you have a certain temp for your burgers it needs to be posted and or politely tell the patron sorry we have a standard of cooking temp. Do not tell the chefs not to do something that the guest asks of them. All I wanted was an apology. Never going back for the rude runner( possibly manager). I am a concierge and I have recomended this location in the past. Not anymore. Needs a lesson in customer satisfaction....