The problem is "protect your home" not so much ADT, ADT's problem is they should drop "protect your home" as an authorized dealer. PYH is a POS. PYH is absolutely unresponsive to service all they want to do is sell you, install you, get your money, and then forget about you. You have a problem you call ADT they send a email or call protect your home, then PYH ignores you. I'm getting my insurance company, USAA, involved so they can put pressure on ADT to improve PYH. I'm not holding my breath.
How would this review be described in terms of sentiment?
OPT: [i] negative; [ii] positive;
[i]