Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: My wife and I stayed at the Hyatt Regency in Chicago a couple of weeks ago and will most defiantly not go back. The customer service is horrible and it is well apparent that most of the workers did not want to be there either. When we arrived at the hotel we were told us that the room was still being cleaned and had to wait almost a hour before they gave us the key. When we got into the room the bed was not even properly made. The cafe is always crowded with people and it take two hours to get food. We ended up going home two days before we planned.

Output:
negative