Q: I went there primarily because it is right next to my work, not expecting much, but truth is that the spa compensate the location disadvantage with amazing service, i stepped in and got greeted as if im entering my own house. I went for a massage after work and it was just perfect, they asked me questions through out the process to see how they can customize the massage and the hand pressure according to how tense i feel. I left really happy, and I actually came back for the same massage with my girl friend this week and we had a great time. OPTIONS:
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- positive

A: positive

Q: Came here because of the rating. Food was average in taste and quality and pricey to boot. Atmosphere is very basic at best...kind of like a run down college diner. On the plus side, food was served almost instantly and the bbq sauce was tasty. OPTIONS:
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- positive

A: negative

Q: HATE. Worst customer I've ever experienced, and from the DISTRICT MANAGER no less. They added a stain to my BR pants, which they couldn't get out after three times of trying (of course each time setting that stain, plus the original light soiling, more and more). The manager said they wouldn't pay more than $50 for "cheap Banana Republic pants," and blamed ME for the stain they added, claiming I "left lint in the pocket" (which actually magically appeared from this "lint" after there second failed attempt to remove a little dirt). She told me I could try suing them for the fair market value to replace the pants ($155.00), and ended up hanging up on me. I've heard nothing but bad things about this overly-priced business-- I wish I would have listened!!!! NEVER GO HERE. AWFUL, AWFUL, AWFUL!!! OPTIONS:
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- positive

A: negative

Q: Worst customer service ever! After upgrading a phone and having it directly shipped to the store I proceeded to the store to pick up the phone. The store told me that they did not have my phone and foe me to call customer service. Which I did. Sprint Customer Service looked in their system and advised me that the phone was indeed at the store. I returned to the store only to have the employees at the store tell me that their online counterparts were wrong and that they did not have the phone. This led me to having to contact customer service yet again........ Customer service then advised me that they would contact the store directly to get the problem straightened out...... But their own customer support had to come back on the line and apologize to me because nobody in the store would answer their phone. Now they know what its like for customers who try to get a hold of the store. Customer service called the store multiple times finally getting someone to answer the phone. Sprint Online blames the Sprint store and the Sprint store blames Sprint Online. Customer still waiting for resolution........ I have had Sprint for over ten years and the problems with this company just seem to grow every year. Maybe its time for a change. A change to another service provider. OPTIONS:
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- positive

A:
negative