Choose your answer: is the following review positive or negative?

The shopping/selling environment would be much more enjoyable if the associates were not rude, unfriendly and incompetent. I am currently sitting in the store waiting for them to go through my clothing that I'm selling, wait time is estimated at 45min, which I don't get as there are 5 associates in here and 3 customers (me included). When entering, not one associate said hello or even offered a smile. I stood waiting at counter for 5 minutes until an associate finally approached me, rudely. I don't get it, don't they want business?! They have a great selection of clothing here, but the negative energy in the store definitely makes the shopping experience a downfall. A sign reads "like us on Facebook," apparently they don't want to be liked. As an avid shopper and seller, Platos closet will no longer get my business after today, I think Ill stick with the more professional and friendly Buffalo Exchange. My social network will be notified of this negative experience that I normally receive when coming in here.

Pick from: (A). negative; (B). positive;
(A).