This place was packed on a Thurs night. A couple groups and about 25 tv's. The food service was quick and our burger and frys plate was big enough to feed both me and my husband; along with a couple of beers we were perfectly full. Nice patio as well to enjoy the AZ weather.

positive

Well, this place has pros and cons. A lot of the "pros" have been discussed - nice patio, personable staff, decent food. But I think the cons outweigh them: It took over an hour before our food came out. Two of us ordered apps (as our meal), one salad, one burger. One of the apps (hummus) was sold out. Okay, order something else - spinach dip. That came out twenty minutes later. Yet everything else came out a good 45 minutes after that. Very strange. The burger was ordered medium rare. It was delivered medium well, at best. When the diner who ordered the burger told the server it was overcooked and no, he didn't really want a replacement because he didn't want to wait for it, the manager came out. His "sorry for the sucking" was amusing, and much appreciated. The spinach dip was way too garlicky, and I don't think I've ever thought ANYTHING was too garlicky. Fried cheese (Arsenal curds, woot!) were delicious, and the Popeye-something salad looked pretty good, too. I think if Shiloh Grill focused less on being witty and more on service and quality, they could be awesome. But, well, they're not.

negative

They get 1 star, because it's the only way to write a preview. Lord, if I did not need medical supplies before the call I sure need them after the call. Oh my goodness, rude , they could not understand the issue. They keep charging me for items not received or wrong items. If you don't have to deal with them please save yourself grief and stay away

negative

Oh man this place is good. I tried the prime burger with a onion marmalade. Off the hook. I also tasted the meatloaf and yukon gold mashed potatoes. Hella good. Also the gnocchi was unbelievable.
positive