Very bad experience. Never go there again!!!! We were 3 adults and 3 kids on a Monday night in July. The restaurant was half full. As we walked in, we did not feel welcomed. We sat down and gave them two Tuango coupons which allowed us to 4 main courses up to a value of 20$ each according to the fine prints on the coupons. The waiter told us that we were only allowed to 4 burgers excluding tge foie gras burger at 25$ no matter what the coupon said. Only one burger was priced at 20$. If we changed the side dish, we had to pay extra even if the burger was at 13$ and the side dish at 2,95$. We waited an hour to get our food. I got mad when a group of 9 next to us ordered 10 minutes after us and got their food 15 minutes before us. My kids got hungry and very impatient which is very normal. When I complained to the waiter, he did not apologize and found stupid excuses that did not make sense. The food is awful. The meat had too much pepper. I took the big one with the egg, bacon and poutine inside. The burger was so tall that the waiter dropped it on the table and simply put it back. I didn't want to wait for another hour for a new burger so I ate it. The fun experience of eating a burger is to be able yo hold it in your hands. if yiou want to eat your burger here, you need a fork and a knife because it is very tall. At the end, it took another 20 minutes to get the bill and he even overcharged for a side dish. It is very expensive. The mensrooms are horrible. I went in to wash my hands regretted after. Trying a new restaurant should be a very pleasant experience. Not a nightmare like we had. By the way, most people around us left aver half of their burgers. They merely touched their fries which are not fresh. Overall, a burger McD would have been better, cheaper, more friendly and a lot faster!!! We were there at 8 pm and left st 10:30 pm. We did not take any dessert nor coffee. If you can't give a decent service or honor your coupons, you should close your "shop"!!

negative

The servers are so unfriendly (seriously) here and the soda is always flat, tea is instant and cloudy. If you want sushi you have to find someone that will make it and they are not in a hurry. The owners wife hangs out talking with the waitresses and lets her kids run around. My son loved this place for some reason so I have been more times than I care. Now we have found a better place down the street off Signal Butte :)

negative

Great service. Make sure you call to make a reservation. It can maybe hold 25 people maximum inside. Yes they do have outside seating, but it can get cold during the winter. Even with the outdoor heaters going. I like the home feel of the place, I felt like I was eating inside a friends home. The food is the same as it is comfort food. I felt very satisfied when I left. The sample plate was great and gave me an idea of what the food was like. I did enjoy the service, nice home feel of the place, and the food. If you want to try Polish food in Arizona, this is the place.

positive

Horrible customer service. I walked in with four customers and two employees and it took 20 minutes for anyone to acknowledge me.
negative