Problem: We bought a Groupon for this shooting range as we have been thinking about buying a gun for a while now. We were stoked to go and try shooting a gun to see how it went. My boyfriend and I were both totally new to shooting/shoting range. We walk up to the desk and the man at the desk asked if we had the Groupon because he saw me looking on my phone. I said yes. He all but short of rolled his eyes. I tried to be very friendly and said this is our first time here, neither of us has ever shot a gun. Worst attitude from this guy than I would ever expect from an employee. The guy didn't even ask for my Groupon or say you get A, B and C and then you pay for D. He says what gun do you want and points to this huge case of guns. Mind you we told him we have zero experience with guns. As which gun he would advise for a new shooter. He gets a gun out, pulls on the various aspects-as I said I have never shot a gun so I do not know the names of all of the different pieces. He gives us a box of ammo and the glasses and ear plus and says here you go. My boyfriend and I both looked at each other like what are we supposed to do now? He tells us the rangemaster will be in to answer questions. So we walk in-totally not knowing what we're supposed to be doing-and there is no rangemaster or any employee inside the range to ask for help. Wouldn't you think that you would try and help someone who tells you when they walk in the door that they have never handled a gun before? I certainly wouldn't want someone handling a weapon if they didn't know what they were doing but hey that's just me. So at this point I didn't even want to be there. I honestly wanted to just leave but my boyfriend really wanted to give it a try. So I went to the front counter and was completely ignored by all 3 employees. Finally I was asked what I needed. The rangemaster came in and showed us how to load the gun briefly but didn't show us anything else about this establishment. I was so mad that I couldn't even focus on shooting or any other aspect of being there. We saw the rangemaster a few more times but no one asked us if we needed any help or had any questions. We were there about 20 minutes and then decided we were done. When we left we were not asked how it went or if we liked the experience, we weren't thanked for our business or asked to come back again. The staff literally acted like they were not happy about the Groupon promotion and madeus feel like idiots because we didn't know what we were doing. We both left NEVER wanting to come back and not thinking we want to shoot a gun ever again. Thank you Caswell's rude staff for ruining that for us. Not to mention we were potential members-you could have sold us a membership, guns...all sorts of gear had you been friendly and offered to assist us. This was really one of the worst customer experiences of my life and I am still in shock at the behavior of the staff. This place was highly recommended to us but we will not ever be back and I will be sure to tell everyone how terrible this place is and to go elsewhere.
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A: negative

Problem: Very sorry you didn't appreciate Preston Hair - and sorry yelp have chosen to present two negative reviews ahead of all the positive reviews they do not recommend! I have been going to Preston Hair regularly for 6 years - I agree about the sexual 'jokes' and that you have to have a sense of humour or not about those! - he has always done my hair brilliantly in a friendly atmosphere and i would not go anywhere else. He has never smelt of alcohol, or had shaking hands - perhaps GemmaS. that is the effect you had on him!
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A: positive

Problem: Gone way down recently. Sunday night 6:30, tried to order takeout on the phone, they said machine down cant order, call back in a few minutes. So I called 5 more times while I drove there. On the 5th call I finally got through, same response machine broke. So I show up and order ( only 3 workers two cooks and a very young cashier). So he writes order on scrap of paper (why couldn't he do this over the phone) and asks if I can pay in cash ( cause the machine is down) so now I am waiting, what do I do, write this review. My 3rd visit here in 2014 the other 2 would have been rated only 3 of 5. Like I said they have gone way down recently.
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A: negative

Problem: Firstly, this was the worst customer experience I have had at a restaurant. When my two friends and I sat down with the menu, the owner of the restaurant asked us to "Hurry up because there were other customers waiting for them." She then proceeded to tell us that the menu wasn't that complicated for us to make a decision. Secondly, the chicken curry had no meat it was only bones. Also with the jerk chicken and curry the coconut rice was cold. Speaking of the rice, I noticed that I couldn't taste the coconut in it. So, I asked if there was coconut or if perhaps I got another type of rice. The owner proceeded to say, "If you didn't want coconut rice then I should have said something." That wasn't my point. I was just inquiring about what's in the food. Lastly, my friend collected our cash money and placed her credit card in the cover to pay the bill. They charged my friend's card with the entire cost of the meal and kept the cash as a tip. I don't know about you, but who gives a tip that is two-thirds the cost of the meal? When my friend went to the owner "again" (the waitress had skipped out and we were left with the owner to confront), she said, "How was the waitress supposed to know? You didn't say anything." We left immediately vowing to never return, until the owner has a change of heart.
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A:
negative