Choose your answer: is the following review positive or negative?

I've had nothing but trouble since I moved in. We ordered a renovated apartment a month before moving in. 2 days before moving in they told us they hadn't even started on the renovations. Their reason was they forgot. This is the first of many things promised witch was a lie. Not to mention the rude staff. I DON'T RECOMMEND LIVING HERE.

Options are:
- negative.
- positive.
negative