Sentiment analysis: I've been reading other Yelper reviews of this new branch of La Favorita, in Morningside, with curiosity. There seems to be a general trend that the pizza isn't *quite* as good as their original branch on Leith Walk. Delivery takes a while, the pizza arrives cold and sometimes a bit soggy. Hmm. So when I went to order La Favorita on Friday, the night that the snow hit, I tried to order it from the original Leith Walk branch. Uh oh, they don't deliver to my area. So I was forced to order from the Morningside branch. First up, the online ordering service is great. You can specify if you want to order for now, or a time later in the day (great for event organising). You can also go into the specifics of each pizza and request things like more cheese, less cheese, gluten free crust, not cut etc. It is worth noteing that they dont cut their pizzas in the usual triangles. They cute it like squares. I don't like this style of cutting, so I requested that neither of mine are cut, so I can cut them in triangles myself. And they arrived uncut. So, there was one hiccup. The order should have taken 40 - 60 minutes to arrive. It took 90. We were really hungry. But it was snowing and we assumed that may have been the reason. Give them their due, I got a text saying that my pizza was on its way after 80 minutes. And when the delivery guy arrived with our pizzas he was so apologetic, and had brought two cans of coke and two Hagen Daaz icecreams to apologise. The pizzas themselves? Oh yes. They were amazing. I've ordered from the Morningside branch once before and they weren't as good. I get the feeling La Favorita read their customer reviews, and respond to feedback. These pizzas were amazing, and just as good as the original La Favorita. We had the Veusovio with chicken, spicy sausage, chilles and boy was it spicy. Sooooo good. And one with artichokes, olives, mushrooms and ham. Both 14". They tasted great the next day as lunch too. So I am now happy and confident in the knowledge that the new branch produces pizzas just as good as the original. And yes the order was very late, but when snow hits we know that the whole of Britain panics, and the fact they registered this and tried to make it up with free ice cream was a bonus. Now, when will it be Friday night again so I can order in more pizza?
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positive

Sentiment analysis: I wish there is zero star! The Waiter was very rude. He seated the parties behind us first. When complained, instead of resolving the issue, he threw away the menu and yelled at us. I wished we walked out, but we had kids and all of us were starving, so we just went inside. Didn't even give us water or tea. They also charged us 15% tips without our knowledge, which we found out later. It's surprising that they still EXPECT US TO TIP 15% after how they treated us !!!
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negative

Sentiment analysis: I still don't get the local attraction of Pamela's. It's the place to be seen on weekend mornings, but the food is mediocre at best. Combine it with bad service, and you get two stars. I've been 3-4 times now, and the waitresses have, on all visits, forgotten something, brought food out at weird intervals, or otherwise demonstrated a lack of any sort of focus on good, consistent service from the owners and/or managers. Do yourself a favor and hit a better brunch place for better food or just hit the Eat'n Park down the street for solid brunch food with better service. I really want to follow my standard rule and take another star off for not taking credit cards, too, but I'll be nice and keep them at two. Pamela's is by no means a tiny mom and pop place, so it's time for them to realize that it's not 1985 anymore. (Of course, that would make it harder to hide revenue, too.)
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negative