Problem: I stopped in because my Iphone was not working. I was lucky to get an appointment one hour after I came because someone cancelled. I went to the appointment and 1) the "genius" tried telling me I did not purchase the phone when I did and 2) that I did not have AppleCare. After another "genius" came over to assist her, they figured out I did buy the phone when I said I did and I did have AppleCare. After explaining the issues I had for the third time, the most significant being that the phone feature on the iphone did not work, the "genius" decided to replace the phone. My model was not in stock. I asked if I could buy an upgrade. No, I cannot (does not make sense to me) because then they would fail a store audit; she has to give me the same model phone and take my current phone. She said I could go to another store and see if they had the model. So, apple, supposedly a great technology company, cannot tell what inventory they have at other stores, and I am supposed to go to a store without an appointment when it is about an hour from closing (slugging my way down the strip Saturday night on a holiday weekend) hoping they can see me at the other store and they have the model phone I supposedly need? Very unhelpful, Samsung Galaxy here I come!
How would this review be described?
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A: negative

Problem: We used All Night Long for our Maggiano's wedding reception August 3rd, 2013. They were the recommended vendor. We first met with Jeremy while we were thinking to book, and he was a very nice guy, and during the whole planning process he was really accessible via email. I am so sorry that I can't remember our actual DJs name the day of, but he was awesome! Though the booking paperwork only allowed for about 10 specific songs to put on the playlist, our DJ played anything we wanted, and much of it was things he had to download in the moment. He got the crowd going, and was very accomodating to our "music snob" needs. We also used them for the photo booth, which was good. It was small, but everyone had a good time. If I could do it again I would use the ad-on for more prints.
How would this review be described?
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A: positive

Problem: This place was an interesting fusion of different asian flavors. I had a bite of the burger and chili cheese jalapeno fries. It was really nothing special. I can't even remember how it tasted. Service was good though, very sweet. And you can buy the artwork on the wall!
How would this review be described?
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A: negative

Problem: My wife and I came here for a snack on Friday night. We both had mild wings. Mine were great, but hers were way too spicy for her.; Her mistake was she said nothing but ate the wings anyway. Our server, Ebony, was really good and attentive. She brought the issue to the managers attention, who followed-up immediately. As my wife didn't want anymore wings the manager (Lauren is her name) had a to go order prepared for my wife and expressed her sincere apologies. I maintain that a good place shows its worth when things go bad This alone sets this place above many others I've been to. After reading the reviews, I found none of them to be the case tonight.
How would this review be described?
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A:
positive