Sentiment analysis: Please understand that I offer this review up as constructive criticism. I desperately want this establishment go from being good to excellent because it has that potential. A few things mar its promise and need to be recognized and reconsidered. Firstly, for a place that serve such wonderful breakfasts, the breakfast HOURS are painfully short. Please do ALL of us a favor and EXTEND YOUR BREAKFAST HOURS TILL 11am at least! I think this place cuts off a lot of potential business by not offering breakfast for longer. Second, just because you stop serving breakfast doesn't mean people won't still want to buy coffee! You have great coffee here (its a Cafe after all) and I'm sure I'm not the only person who feels irked by this conspicuous absence. Third, I know you don't have a lot of room to work with, but I think the judicious re-arrangement of tables may afford a much better flow throughout the space. As it is right now its far too cramped and not in a cozy way. Look your food is great, your concept is wonderful, it just all desperately needs some fine tuning. So this is a plea to the Essence gods, please consider these humble requests. I want to see your Cafe to succeed as much as you do, so please take this constructive feedback and consider these simple changes that could yield greater success and greater customer satisfaction. Thanks.
+++++++++
negative

Sentiment analysis: Pros: Chips, Guac, and Salsa Cons: Average, uninspired entrees, and a customer unfriendly reservation policy. Even if you make a reservation and follow their rules on when exactly to arrive (11:45 AM) they won't seat you until all of your party arrives. This would be okay if there was room to sit or stand comfortably in the main part of the restaurant, but there's not. It was annoying to see other people without reservations seated while we were squashed against a wall. If we were offered seats at the bar right away, that would have been slightly better, but it didn't occur to anyone to do that until 10 minutes later and our full party had arrived. Poor customer service.
+++++++++
negative

Sentiment analysis: This place is awesome! The location in Uptown is great because it's very walkable but it can be kinda tricky to spot since it's in one of the corporate centers. I've never had a crepe before and this was delicious! The place even smells amazing. I had the breakfast Americana but they also serve lunch crepes and dessert ones as well. Definitely on my list of favorite breakfast places in Charlotte.
+++++++++
positive