Problem: Been on my wishlist for sometime and today after Church, my wife and I along with my Sister-in-Law decided to try it for Sunday Lunch. The food is good but you can't enjoy the food for the volume of the music. Asked the server if they could turn it down but she came back and informed us that the reciever was in the Manager's Office, he was not there and the door was locked. Came in with a slight allergy headache and left with a throbing one. If you have ever worked in a rock quarry, they are quiter that this was. Noise level was so high, the server could not even get my order right. I ordered a Veal Parm Hero and ended up with a full Platter of Veal Parm that ws very good. My wife ordered one of the other entrees and ended up with the smaller Hero. Only one who got what she asked for was my Sister-in-Law but how do you mix up a baked Ziti. In anycase, the reason for the mixup was that the server could not hear us even though we were yelling our orders. This could be a good place. Decor is modern industrial, food is a modern touch on Classical Italian dishes. Very good. While I am a child of the 60's, the music or rather radio selection does not compliment the Italian Cusine thene. Will probably give them another shot as soon as my hearing returns.
How would this review be described?
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A: negative

Problem: I come here every time I visit Vegas, mostly for their amazing beef wellington and delicious desserts! Make sure to check ahead of time to make sure they're serving beef wellington because it's not on the menu every day. The place itself does not look very big, but the waiters and servers are very nice. Fridays and Saturdays are the Gourmet Dinner days, but it's best to go in for the lunch meal and stay for dinner because the price difference is HUGE. Think of it as linner (lunch + dinner). There's always a line for the king crab legs. They're already cracked open for you - very easy to eat. (I don't know if they have the buttery topping like at Wynn though) The cocktail shrimp is also really good. Prime rib was on the bloody side last time I went, and the rotisserie chicken was dry, but as usual, the beef wellington does NOT fail. It's perfectly cooked - very tender. Avoid the variety of fishes near the Chinese food though, because these are usually dry. The sushi is on the plain side too. The dessert selection is very varied and looks fancy. My favorite is the one in a small glass cup with multiple layers. There's a light brown layer under a beige layer that tastes like coffee and chocolate, and it's covered with whipped cream. I forget the name of it, but it's delicious! Avoid the raspberry with cream and chocolate bites on top though - it tastes really sour! The creme brulee and chocolate-covered strawberries look simple, but they're really good! Note: Apparently, you're not allowed to take photos of the food. I attempted to take a photo at the dessert station because they just looked SO delicious and artistic, and I love taking photos of food, but the chef behind the counter told me no photos. Maybe they're afraid I can somehow figure out all their secret recipes from simply looking at my photos. *shrug* I'm not sure if it's the absolute best buffet in Vegas since not all the food is incredible, but every place has its pros and cons. I give it a four because, after all these years, I still look forward to coming here!
How would this review be described?
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A: positive

Problem: My sister purchased a livingsocial voucher for me as a birthday present. We both went today and both left feeling like we were better off before we went in. My sister made the appointment a month ago and it was for a facial, massage and pedicure. We were expecting a call to confirm the appointment yesterday but no one had called, hmmm, not very professional... We went in and the majority of the "spa" is a hair salon, I'm not too fond of hair salons calling themselves a "spa" just because they have a couple of massage and facial rooms, but whatever, we'll see how the staff is... We both got massages first and I got the blind lady, Evon. I read the other yelp reviews before heading in but I had also gotten massages by blind people in China, which were awesome, so I went in with an open mind. She was nice and had a good energy but her technique was not refined. Her strokes were short and clumsy and I don't think she even has a massage license (I didn't have the heart to ask). She tried getting the pressure points, but missed, she didn't really know how to get rid of my huge shoulder knot and I kind of just wanted the massage to be over. She was quick on each of the body parts and she had this kind of timer device that she checked periodically and when she realized that there's still plenty of time left, she would find a body part to massage. It was like child's play massage. When I left the room, her husband wasn't sitting out in the waiting area like another yelper had mentioned before, but he was in the salon because I heard him later on. So there was some mix up with my appointment because instead of getting a facial right after my massage, I was taken in for my pedicure. The lady, Tanya was a little off. She didn't have me pick out my nail color first, and she had me soaking in the water too long because she had to finish up with someone else. My feet were so pruney that I think she cut my skin while cutting my nails but it's hard for me to tell. She didn't ask how I liked my nails cut and made them round when I like them square. Her painting job was amateur to say the least, there's paint all over my cuticles and skin. She was nice but I'm paying for a service to be done properly. My paint job was better than this one, I'm really tempted to just remove the color so I can re-do it myself. Tanya was also talking to me for so long that she didn't watch the time and we were going over. Julie then took me in for my facial and she was very polite and professional - she apologized for the mix-up, the regular receptionist is away getting married or something, so hence the confusion. She also apologized for Tanya and also for her daughter that had come to hang out at the salon. Julie's facial was good, she put me to sleep at one point, so that's a good sign. I like small businesses because 90% of businesses are small businesses, however, I don't like small businesses that doesn't focus on the customer - because, hello, that's who's paying the bills! Gotta cater to the customers so they will come back.
How would this review be described?
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A: negative

Problem: I've been in herbally grounded a few times and the only two times I have needed help the costumer service was HORRIBLE! The first bad experience was the lady ringing all my items was sick, she was wiping her hand thru the snot on her nose then touching my items. GROSS! Then the next visit I asked a different woman named summer I believe for her assistance and she was just so rude. Making sarcastic remarks, always needing to have the last word and when I asked if she was positive ( because she seemed unsure and I didn't want to buy the wrong thing) she threw her hands up and walked away. Makes not want to ever shop there again.
How would this review be described?
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A:
negative