Unlike previous reviews, I had a blast with the front office staff. They were swamped with walk-ins and technology issues, but they still made me smile and were helpful. The gal who did the preliminary exam stuff was obviously flustered over the technology issues, but who wouldn't be? She still managed to be friendly and thorough. She even took the time to grab one of the technicians from the glasses department, (which by the way is owned by Costco, whereas the Optometrist is it's own entity), and had her measure my pupilatory distance so I could be able to order my glasses online. The doctor is great too. She was not only thorough, but was very knowledgeable. When I asked a question, she answered it instead of making me feel like it might be too complicated of an answer. She also didn't try to up-sell me on something I don't quite need yet (ahem, bi-focals). Yes, the waiting area is uncomfortable: but I am not there to be comfortable. I am there to have an amazing doctor check my eyes. I've never used Costco to purchase my glasses. Since discovering zennioptical.com, I can get a complete pair of glasses for less than $100. (This last time, I got them for $60 with the best of the anti-reflective coating and two sets of clip-on sunglasses...) I'll definitely return, again, for my next annual eye exam. Thanks guys!!

positive

Hate this place! On the window its advertised $5 for a 5 piece chicken tender combo and I wanted to substitute my fries for chili cheese fries and that is supposed to coat $1.39 extra. The guy charged us almost $4 for the chili cheese fries on top of the $5 we paid for the combo. We argued with him and he denied the picture was outside on the window. Service was slow, food was gross, and customer service sucked!!!!

negative

If you are staying at Ballys and want something to eat without having to go far, then this might work for you. It's located on the lower level by the shops and monorail. This place is small. Real small. Think of maybe the size of an average living room, and take away all windows, and make it all beige. There is nothing beautiful or appealing about this space, and nothing makes you want to sit here. I wanted to eat and leave. That being said my husband and I both ordered noodle soup dishes and they were both very flavorful. I have no idea where the kitchen is, but it's not inside this small space. Our food took a little longer than expected, and arrived on a cart covered in saran wrap as it had to travel from somewhere. Service was just ok. Again, it's not bad food if you're feeling super lazy to leave the hotel, but otherwise opt for elsewhere.

negative

Love this place, perfect for a quick work lunch or pickup. This place is just down the street from my job and they are always very courteous, but quick. I usually call ahead, place my order over the phone and then pick up lunch in 15min. They have a great, perfectly-priced lunch menu.
positive