Read the following article and answer the question.

Hey I ' m wondering if anyone can help me with a little problem I ' m having with my internet . I 'll take you through my scenario : Turning on the PC , internet works fine , fast . ( Packets sent / received approx : 20 ) After continued use of the internet ( browsing Web , using Youtube , online game ) things seem slower . So i check my packets sent recieved : 80,000 to 100,000 .

What do we know about the narrator ?
They are not a technical person