As a first time customer i asked the clerk about the menu. I was the only client and the clerk was extremely short. The burrito was bland at best and a basic side such as lettuce and tomato was extra expense. I do not recommend el burro, you might as well go to taco bell...its cheaper
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negative

Meh. I wanted to like this place because I live nearby but I was incredibly disappointed. For a pricey tapas restaurant it's lacking in atmosphere and consistency in the quality of dishes. The space is tiny and stuffy and the bar is beer & wine only. I had four dishes. Two were excellent and two were awful. For the price and pomp I expected a better overall quality. For dessert I had the bread pudding. It was bland and tasteless. I'm not one to walk away from desserts but after two bites I knew something was wrong and didn't finish it. If you want good quality tapas for a similar price and in a nice setting skip this place and head over to Icon.
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negative

UPDATE: In reply to the message by Kim First of all, your tech DID NOT ask if it was hard gel. True, I did not know either way at the time, or that there was a difference, but she absolutely did not ask me. Second, after an hour passed and you came over, YOU ASKED HER, if it was hard gel and she said no, TWICE. You had to ask her if she was sure and then YOU took a look. Your tech clearly had no clue until you came over. Take a look at the pictures, they show how awful of a job was done. Its not hard to see that she was not knowledgeable on this type of manicure or how to remove it. I went in for the first time to get my gel nail polish removed. They did the whole foil and cotton balls in acetone thing and my polish would not budge. 1 hour later, someone else comes over, I am guessing the owner or manager, and realizes its a hard gel polish. She explains to me that its tough to come off and it can only come off by drilling, which is fine, that is how my usual lady does it. I get home and start folding laundry. My nails feel very uncomfortable and thin. They are physically bending. Clearly a few of them were drilled too long because my whole right hand is fine. I call to ask for a refund, I am told they don't do refunds. I explain I don't want a store credit because I simply wouldn't go back to get services because of the bad experience. Alright, now she can do a refund.There is construction being done on my street so I don't want to leave and go all the way over so I ask if there's another way to do it, without me having to show up, she rudely asks me "well how else would I do it?" Look, I don't know it was a simple question. Bottom line, it was disturbing how long it took a nail technician to figure out it was a hard gel polish, and I was surprised in the managers sarcasm and rudeness over the phone. I am so upset I am not even going back for the refund. BAD EXPERIENCE.
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negative

Went to dinner with some friends, we were celebrating a friends presence , she had moved out of the valley almost 2 years ago, we were a party of 8. This was my 1st time to Los Olivos and I was kind of excited to try them out. Unfortunately sometimes being me requires you to attend more than one party in a day, so I just came from another party where I had already filled up on some food, so I wasn't very hungry, but wanted to join my friends in the fun! I was about ten minutes late, asked the hostess were my friends were seated at, and was told, oh just look around till you find them, we have a few parties here tonight. I thought well isn't that nice I get to roam in a place I don't know very well. But turns out I didn't have to go far, I found them in the 2nd room. I sat down, and was browsing the menu, our server came to me and said what are you drinking and looked a little perturbed that I joined this table. I just told her water. I wasn't the last one to the party, my other friend showed up 5 mins after me, and she got the same chilly attitude from the server. And with a big party like ours, it didn't really matter how bad the service was, because the tip was already added to our bill. Everyone placed there order, I wound up ordering Deep Fried Ice Cream, since I was already a meal ahead of everyone. While waiting for our food, I was munching on the chips and salsa, now I'm not a fan of the salsas, the "hotter" one was way to seedy for me. I like hot salsa, but I don't like feeing like I'm eating sunflower seeds. And the mild salsa was like a pico de gallo minus any peppers and runny. I mixed the 2 together, and that didn't really help either, so eating chips and salsa wasn't working for me. Now the deep fried ice cream that was perfect! The sweet taste of honey, the crispy outer shell and the cold ice cream made a perfect treat for this hot summer day! I really wanted to like Los Olivos, maybe I'll go to the other location and give them another try.
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negative