Problem: What would be an example of an negative review?

Answer: Regardless of this review there is an obvious lack of options in the area and it will continue to be a busy business. But perhaps someone will consider there is still a whole lot of room for improvement and do something about it! I have yet to come to this location and leave feeling like I had great service. I feel forgotten at my table and my drink is always empty. Tonight's dinner was no different. I ordered the Never Ending bowl of pasta with chicken. *The chicken was very fatty and I had to spit out chunks of fat a few times. *My pasta was runny and mushy. *I hardly finished any of the first bowl to even want a second. I asked for the check 3 times and it took the server close to 15 min to get a manager to bring it over. When he asked about my meal and I told him he didn't seem to care one bit about my reply. Why he asked I have no idea. Overall I feel like this franchise location needs some serious work from the "big guys".

Problem: What would be an example of an positive review?

Answer: Went to Coconuts for the first time and we really enjoyed it. Had the fish and chips--very good. Used to cod, but the mahi mahi was a great change. We will be back to try something new. Edgar at the register has a great personality and was very personable and helpful with the menu!! All restaurants need personalities like his to go along with good food. Will go again for sure!!!

Problem: What would be an example of an positive review?

Answer:
Just happened upon this place after shopping. What a little gem this place is. While the menu offering is small, the food is fresh, tasty and healthy too! It was exactly what we were looking for. Simply DELICIOUS.