Problem: I had another sneaky trip to Costa Coffee today . My pc at work died on me and I had to run an emergency mission to Maplin to purchase a new KVM switch ( trust me , not as exciting as it sounds ) . Not only did the child serving in the shop fail to know what it was asking for , he then told me they did nt sell them . Despite the huge display of exactly what I wanted about 2 feet away from him .

What is most likely true about the employee at the store .

A: He is incompetent .

Problem: " Turning his red eyes toward me , Fedrus answered warily , " I ' m fine , thank you . What can I do for you ? " I explained casually , " I have heard some interesting stories about a Bosmer named Liette and I was told you could give me some more information about her and her banishment . " Studying me warily , he replied , " That matter has been settled .

Why did he tell me that the matter has been settled

A: He did not want to give me more information

Problem: In one village , the first person who dared to shake my hand was an elderly woman with a heavily lined face . She looked into my eyes and had a huge warm smile . I asked my Somali colleagues why the kids do n't want to shake my hand . I have to say I was n't prepared for the reply .

What can be concluded about what my Somali colleague said ?

A:
It was surprising and unexpected because I was n't prepared for it .