Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: I needed a place to stay for a business conference in Chicago. While higher priced, the reviews online plus four stars convinced me. Granted the hotel itself is beautiful, but looks can be deceiving. The pictures online show beautiful white linens but mine were a bit grey. The restaurant (Cafe Des Architect) had amazing food, so that was a plus, but the service was awful. I had to wait twenty minutes for a glass of water! My remote wouldn't work for the tv and the air conditioner was far too loud. The hotel must've been hosting a convention because I could hear music all through the night. The housekeeping was good but happened too infrequently. I called twice for more fresh towels. If I wanted this type of experience, I'd have stayed at a lower-end hotel. Same experience, less money!

A: negative
****
Q: The Amalfi Hotel Chicago is perfect for a romantic get-away. My husband and I spent a weekend away from the kids there and I must say, we were impressed by the staff and the accomodations. We especially enjoyed the in-room spa service. I recommend the Amalfi to anyone wanting a nice hotel in the downtown Chicago area (you are within walking distance of shopping) with great customer service and luxury accomodations!

A: positive
****
Q: Upon entering the Hotel Monaco CHicago, i could see the beauty of a classically elegant building. The old fashioned furnishings, the wonderful view, and the polished wood decorating the entore hotel. At first i had been skeptical, but any doubts i had carried into the hotel were gone. As i entered my room, the fresh flowers and the amazing Chicago view greeted me. During my stay i enjoyed my free time lounging by the pool, winding down every night with a comforting massage. I would recommend this hotel not only for the pure elegance, but for the wonderful customer service and the fantastic amenities.

A:
positive
****