This place makes me angry. I've been here every month for the past five months...actually, it may be six. I've lost count. Anywho, I did buy my tires here along with the warranty. Every month my low tire indicator light comes on. Sometimes they try to convince me it has only to do with the weather, but assure me they will check everything out. Needless to say, every time they find something wrong - with the SAME tire and proceed to "fix" it. And each month they PROMISE that it's fixed and I will NOT be in next month. Today I absolutely had it and told them I wanted a new tire and I got one (the only reason they do not get one star). For the most part, everybody here is friendly. Once I did wear a race shirt that says, "Strip at Night" on it (it's referring to a marathon on the Las Vegas strip, which takes place at night) and two workers at the register were snickering while one said, "I like your shirt". Felt like I was in high school again. Whatever, just fix my damn tire. I live within walking distance so I always drop my car off and ask them to call me when they are finished. Most of the time they don't call. Now for my absolute favorite story! Today I received a call about ten minutes after I dropped it off. The guy said my car would not start. I told him that you have to step on the brake and then push the start button. He snidely commented that he already did that "AT LEAST 50 TIMES". I thought he or his coworkers would know that so I understood if he felt slightly insulted. I told him I would come by later that afternoon with a friend who knew more about cars than me. I went to pick up my car, got inside, put the key in the ignition, put my foot on the brake, and pushed "START". Ummm it started right up. I saw the guy who was helping me earlier and I told him it started. He looked shocked and asked me how I did it. PERHAPS there was something that prevented it from starting four hours earlier...but I haven't ever had any problems with my car not starting and I think it was user error. I've gone to Discount Tire locations in the past and not had this problem. I will be moving on to another location after this! I'm sure they are just as relieved to hear that as I am saying it.
Was this review given positively or negatively?
negative