Detailed Instructions: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Q: My grandson loved the book as soon as he received it. However it was missing pages from page 4. I wanted to return it but they said since we opened it, all of our packaging had been destroyed so that meant just throwing in a box and sending back. Very disappointed! He loves Mr. Bug now.
A:
Bad review