TASK DEFINITION: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
PROBLEM: Recieved on time but does not work. I am having to re-ship and request a replacement. Seems like a decent case construction but will not know how well it performs until I receive a working one.

SOLUTION: Negative Review

PROBLEM: It was exactly like shown. The description was accurate and specified well for which model tablet it would fit., It was just as I expected and wanted. Love the pen holder. Delivery was within the date given. Great product, and good service.

SOLUTION: Positive Review

PROBLEM: We had a small set up issue (which was my problem because I had 2 extenders but they were using different passwords and couldn't communicate) and Sam from Customer Support spent AMPLE time with me on the phone going through the various steps to make sure my router and the two extenders could talk to one another. This is a great example of OUTRAGEOUSLY GOOD customer service. I felt badly keeping him with me for so long to fix my issue but he kept reassuring me that it was his job and he wanted me to be happy with my result and the product. Kudos to AMPED WIRELESS for getting it right and to Sam who went above and beyond...extending himself (cheap joke) to help me. We're up and running and fans for life!

SOLUTION:
Positive Review