How might one describe the sentiment of this review?
I don't know how he runs a successful business because this guy is a FLAKE! I called to schedule an appoint to get my couches and rug cleaned well over two weeks in advance. I waited for him to arrive during the hour window he provided me to show up. No call, no show. I called him to see if he was still planning on coming so I could plan the rest of my day and return to work. He apologize and said he was sick so we rescheduled. I was a little frustrated that he didn't have the curtsy to call me the night before of even that morning to let me know he couldn't make it. The following week he did the SAME thing. No call, no show, no phone call. There are too many reputable cleaners in this city, why waste my time with this guy? Good luck to anyone who uses his services. Update: 8/17- Ok this is scary. First you post my personal information on Yelp. Then you create some asinine story making the customer look like the bad guy in some immature attempt to save face. I find your antics harassing, immature and unprofessional. This guy is a liar by making erroneous claims about my health! As a RN and a mother I'm personally offended by your accusations. The shingles virus is a serious condition and should not be used as slander. I sat at home TWICE, taking time off work and interrupting my day, waiting for Rob to show up. Don't you know, the customer is ALWAYS right! Oh, and go ahead and pull your stupid "call log" because my cell phone records will clearly show I initiated every call to you. See the photos I posted to support this....Select from: [I] negative. [II] positive. I think the answer is
[I]