Q: positive

A: I usually stay away from chains but I offered to take an employee out for dinner and this was the pick. I was surprised at the quality of the food. I don't eat steak so I got the ribs. I had to eat them with a fork. Literally falling off the bone. That's a good sign. The atmosphere can best be described as Neuvo Bubba decor. I've actually been to a real Texas roadhouse (Post, Texas and I did in fact make eye contact with most of the patrons) and this is cleaner (despite the peanut shells everywhere) safer (despite the Helter Skelter look from dude in the Lynyrd Skynyrd T-shirt) and tastier (still mostly fried).

Q: negative

A: Disastrous... I would give zero stars if possible! Made my reservation 2 months ahead to celebrate my birthday, party of 4, 7:45 reservation. By 8:45 they still couldn't tell us how much longer until we could be seated... We had 1 round of drinks while waiting. They offered to get us another round on the house but then never showed up to follow through... Talked to manager, Scott.. What a sorry excuse of a manager.. He was completely clueless as to the mess he had going on... The couple in the bar next to us was upset that their reservation, likewise, was not honored..but they had only wasted 30 minutes of their time. Needless to say we left.. Difficult to find nice place on Saturday night w/o reservation. Ended up at Delmonicos, which was very good. On a side note, since I can't rate any food- ladies' room was messy- bar area was filthy and tables askew, just plain sloppy.. We had to clear our own table to seat ourselves for the endless wait and then ask for the table to be wiped. Waitress was sweet but did not have sufficient knowledge of cocktails. Since I don't have any reason to give a good review it should also be noted that this place is very casual... We dressed for dinner, sports coats, dresses, and most patrons were in t-shirts and shorts- nothing wrong with that but we were under impression it was supposed to be more upscale... Giada, this is a destination restaurant... One needs to take a cab....The Cromwell is not a place that most stay... Your people are not providing the services to the standard that I'm sure you are expecting.... Beyond disappointed that we took a cab to arrive in time for our reservation then had to cab back to take a chance on a walk-in... Shame on your staff for not at least comping our drinks and attempting to make it right... This restaurant will be 'no longer' in a short time.. The staff is completely inexperienced and ditzy.... Still angry !! You Honor reservations!!!! And, good grief, iron your table cloths and clean your place up.... Sloppy sloppy sloppy.. Also, the arrogance of your staff- they stated , quote, the patrons were lingering.. My husband said it's been over an hour wait for our reservation and your gal said "well, you would linger too if you had that table"!!!! Whaaaaattt? Still in total shock-

Q: positive

A: We were just there on Sunday night and was very pleased with everything. This was our first time there and we sat at the bar and had a blast of a time. The guys behind the counter making the sushi were attentive to our needs and made us laugh. When we go back to Vegas, we will make sure to go back to Oyshi Sushi again and bring friends.

Q: negative

A:
Gross. It was really pricey for not good food.