Sentiment analysis: Yes, there are panoramic views of Edinburgh to be had on the third floor cafe, but if you plan to take a seat at one of the tables in either the glass enclosed espresso bar, or the cafe, do bring a bottle of disinfectant. You will need it to clean whichever dirty table you choose to sit at - after you have cleared it of the dirty dishes from the previous diner, of course. Don't get me wrong. I love John Lewis. They get many things so right in their department store. I have always enjoyed gracious and attentive customer service in the shop, which is so lacking in so many other places in Edinburgh. I have been to the third floor cafe on more than a few occasions and I have never found it to be in a state of acceptable cleanliness. Nor have I ever had anything but indifferent customer service at best. Plain surly at worst. After my last visit when we, yet again, had to bus a table for ourselves and pull out a bottle of disinfectant to clean it off, I have sworn it off. I will still shop in John Lewis, but until they replace the worn out furnishings, get to grips with busing and cleaning tables in a timely fashion and move some better customer service into the cafe, I won't be popping in for refreshments. Oh, and a fresher selection of baked goods to accompany coffee would also be an improvement. Stale, tired and battered is just not acceptable. So, I would not hesitate to recommend John Lewis the department store, but don't bother with the cafe - not even for the views.
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negative

Sentiment analysis: Love this place, I hit this place whenever I am in the Phoenix airport !! Great place to relax and unwind while waiting for your flight (in this last case I had a 3 hour layover). Two thumbs for this place. Fast friendly services always on the menu !!
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positive

Sentiment analysis: I've been here quite often. Often enough that I obviously don't take care of my tires well enough to avoid tire issues every few months. Haha Each time has been quality customer service with the help of Ross and one other guy (I can't recall his name). They get me in and out as soon as possible. Today I replaced two rims and a new tire which would have been $330-something but with the warranty I forgot I had, it turned out to be $270-something. Warranty is useful for frequent visitors like me, I guess. Haha saving 50$ is always a plus.
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positive