Sentiment analysis: My wife and I walked in for dinner tonight and we were not greeted by anyone. There was only one party in the whole restaurant besides us. We were finally told that we could sit anywhere so we found the least dirty of the tables closest to the exit. Upon looking around we noticed chairs pulled out. trash on floors. And even crickets walking around in search for food. A young guy came out carrying the other party's drinks holding them up to his stomach and shirt which was dirty with flour and food. While waking to their table he kicks a plastic condiment container across the floor at us. After giving them their drinks he comes to take our order. We quickly notice that he looked high on something looking away and unable to concentrate on our order. After taking our order he walks right outside and never returned. Which we later found him passed out in a car in the parking lot. Another girl came to take our order and we told her that we already ordered. She looked surprised so we went ahead and repeated our order to her. We also noticed that she was also looking away slowly and blinking slowly as if she was drunk or dazed as well. She also had a nasty nose ring in her nostril that was a gross distraction. While waiting for our Order I could see the girl making pita bread with gloves on that she touched many other things with. Little later she brings out our order but brought out a dish that we nor the party next to us ordered. My wife and I were wanting to leave a while back but felt pressured to stay since we already purchased a groupon. we decided to wait it out But then the party next to us started to complain about the bread being stale and old and we just had enough and got up and walked out. The party next to us said they didn't blame us. Never again would we go there. This is my first yelp because I felt strongly about warning others who are considering trying to eat here.
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negative

Sentiment analysis: We are staying at a friends house here in Vegas. My son accidentally broke a glass panel on their door. Just Doors Inc. recommended I call Kelly's Glass and so far I am glad I did. Dawn was friendly, she had someone out in less than two hours to assess the damage. Carlos was knowledgable and very honest. He told us that that boarding was not necessary but he could do it if we chose to do so. Giving us an option to save $$$. He took measurement and I now I am just waiting to get contacted with a quote.
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positive

Sentiment analysis: My family has had an LA Fitness membership with family add on's for 7 years now. About a year ago, my mother cancelled her membership. We called today to inquire about adding her back on. We spoke directly with the GM who quoted us the regularly advertised prices; which makes sense. However, the GM's attitude was far from customer service oriented. I asked about waiving the enrollment fee, which has happend at every gym I've ever joined (Gold, the Village, Powerhouse, and LA Fit), and he referenced they do not do that, if they did it would turn into a used car lot. After referencing Golds, he said "apples to oranges" and eventually hung up on me. Isn't that the point? When joining a gym you compare? Great customer service goes really far with gym customers, as a GM he should be a leading example, not hanging up on veteran customers. Pretty scary. Its funny how different LA Fitness' operate these days compared to 7 years ago. No wonder so many people are jumping ship and moving toward CrossFit and studio style gyms. As for adding my mother... after being hung up on we decided to go with Gold's. Cheaper and a much more upscale facility. Gold's has a smaller 'women's only' room with free weights and a few cardio machines. Overall a better experience for her.
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negative