Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: One of my worst customer service experiences, period, happened here. I have been a fairly regular JJ's customer for about 12 years now and my only bad experience ever was here. They got my togo order wrong and then refused to refund me for the petty $6. Instead of refunding my card they offered to deliver a replacement. I told them on the phone that the sandwich was mostly eaten, since I was hungry and it was not an allergen issue, and I would rather have the refund. However they told me they can only do exchanges and since I have never had a problem at any JJ's I do not have prior knowledge of their policy on such things. About 15 minutes later the delivery person (apparently the general manager?) arrived and when he saw the partially eaten sandwich he got a pretty bad attitude. After a short conversation he told me there was nothing he could do for me and left with my replacement sandwich; which I hope some one ate instead of it becoming waste in a trash can. I have to close this by just pointing out that it is odd how this location will fight tooth and nail to not refund 6 dollars but will send a general manager, who likely gets paid $20+/hr, to drive 30 min to drop off the fix. Spending $10+ to save a $6 refund does not make very good business sense. Additionally, since they did not actually fix the problem and were just asinine, they wasted their time and money and still lost a customer at their location for life.
Q: positive

A: Top marks. Great, great food. Staff could not be anymore attentive and helpful. Check-out the bar. Simone the bartender is probably one of Charlotte's best. I'll keep coming back because of Simone and her knowledge of the menu. Cooper is must for any foodie.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I had the best cider I've ever had here! It was Woodchuck reserve pumpkin cider and they lined the rim with cinnamon and sugar. Heaven. Woodchuck, why don't you have this in LA?!
Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: Clean establishment, waiting area includes sofa, television w/remote, massage chair. Good prices, staff is friendly, honest and helpful.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: Three of us went to Egg Works at about 11:00 AM on a Monday. Fairly busy, but nothing like a Saturday or Sunday. We were seated and given glasses of water. We asked for 2 coffee's and placed our order. After about 15 minutes of sitting there our waiter walked by and we asked for our coffee a second time. His reply "I am moving as fast as I can" !!! And that is all he said as he walked away. What kind of response is this? You would think an egg/breakfast restaurant would be prompt on coffee service. We promptly got up and left. We left not because of the wait, but because of the terrible response. No "I'm sorry", no "I'll get it right away" instead all he said was "I am moving as fast as I can" !!! If one of my employees said that to a customer I would fire them on the spot. This waiter is in the wrong line of work. We proceeded to the Cracked Egg on Green Valley Blvd. We had coffee brought to us within 2 minutes of sitting down and our meal within 10 minutes. The Cracked Egg was a very pleasant experience compared to having to put up with the Egg Works employees' poor attitude. All three of us agreed, we will never go back to the Egg Works.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
If I could give 0 stars I would. There are NO requirements for the hair 'stylists' to meet in order to work here. Its a cheapie chop shop and you get a lot worse than you paid for. I don't know why I returned after a couple very bad cuts. Maybe I am a glutton for punishment or too forgiving or just too lazy to find a new place but surmise it to say: this Great Clips has TERRIBLE cutters with no training and I recommend avoiding it at all costs.