Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: After reading good reviews about I booked a 5 night stay. Checked in late bit called early in the day to assure we'd have a roll away as well as the pull out sofa for 2 teens. They somehow had us booked for two rooms instead. Got that sorted out and arrived around 10 pm. Checked in and waited for our luggage... Finally went down and got it ourselves. The room was a little grungy, furniture shabby, and discovered a suspicious stain on the duvet cover. Ewww. Called for a new duvet cover which was delivered and unceremoniously handed to me. FYI it's kinda gross to have to change the duvet cover in a hotel. Next day tried to iron a dress for dinner and the iron didn't work. Called for a replacement, waited a while, called again and was brought another iron which also didn't work. Third time was a charm. Oh boy. Too bad we paid in advance. Won't be staying here again.

Output:
negative