Given the task definition and input, reply with output. Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.

This Kindle Fire was sent as a replacement for one that I got 2 years ago for Christmas. The first one had a problem with not charging because the port was wiggly and loose. I don't know if that was a structural defect in mine, or if it was a common problem in the first generation Kindles. I called customer service, they ran me through some troubleshooting, and after determining the problem they sent me a BRAND NEW Kindle in the mail. I got it 2 days later and sent my broken one back. They paid for the shipping and everything. Absolutely a breeze. No problems with this one! I love my Kindle.
Amazon Customer Service is the best!