instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
My family and I vacation in Chicago and stayed at the Omni Chicago Hotel. Upon our arrival we were greeted happily and the kids received FREE bagpacks for their stay which they loved. The staff was great and always greeted us as we walked in and out of the hotel. They even remembered our names! The location of the hotel was amazing, right on the Magnificent Mile. We really enjoyed our stay and the kids loved the indoor pool. I would definitely stay there again if I have the chance and would recommend it to anyone I know going to the Chicago area.

answer:
positive

question:
The staff at the Talbott hotel was completely unresponsive when I told them there were a bunch of drunken teenagers playing ding, dong, ditch. The sheets smelled funny when I arrived and were only changed 6 times during my two-week stay. The room service was very slow and the cleaning crew did not replace my soap, but I did notice the contents of the mini-bar diminished every time the maid service had been in my room.

answer:
negative

question:
I stayed at the Fairmont to attend a conference. I was very pleased with the hotel. The doorman offered me an umbrella as I headed out for a walk... and sure enough it started to rain very soon after- I would have been soaked with it. Upon my return, the doorman then asked about my walk, etc. This is reflective of all the staff I encountered. The front desk promptly checked me in. DEFINITELY register for their rewards program before you arrive... The complimentary gym access is excellent, plus you save on internet access fees which are waived for members. The bathroom and separate dressing areas were large and convenient. The only negative- no coffee maker! AND the Starbucks in the adjacent building is closed on weekends since the area corporate offices are closed those days!!! Otherwise my stay was perfect, considering the conference rate was $99 per night!

answer:
positive