What is the sentiment of the following review?
Are you a fan of Restaurant Impossible or Kitchen Nightmare? Come here to get a first hand experience. Came here with a 12.30pm reservation for Christmas brunch. Greeted by hostess with "how many in your party?", to which I responded "four, but we have reservations". Reservations is apparently a foreign concept here as her response was "ok, your name is on the list". Fine, it's Christmas morning, so beggars can't be choosers. So I asked how long the wait is, she said 20 minutes, not bad. Proceeded to the first floor bar, where we ordered bloody mary and coffee. Knowing we were going to wait I asked whether it's possible to score some bread. The bartender, whom I will call "cranky" responded with "sure sir, let me get your drinks and then I will leave these customers here to go upstairs and get you some bread". Well jolly Christmas to you too, cranky! Luckily she didn't end up having to leave her station as her slowness with the drinks meant we were called upstairs before she could bring them all out. As we were ready to go upstairs cranky left a parting gift by instructing us to wait for all our drinks, as I'm sure it would have been a disaster for the restaurant if she or her colleagues were to leave their station to bring us the drinks upstairs. Our arrival at the 2nd floor was greeted by a life-size Pavarotti statue and another hostess who I will call 'clueless'. Clueless asked us how many were in our party to which I responded, "four, and we were just called upstairs". "OK sir", clueless responded, please just wait in the waiting area until your name is called. Lo and behold, there were at least another eight parties waiting for their tables (really, Open Table should cease to do business with this establishment as their practice is downright insult to the concept of reservations). As other parties started giving up I kept inquiring clueless how long the wait is going to be, but clueless was being, well ... herself. At some point, dizzy from the hunger, I went inside the dining area to see whether I could score some bread. A lady who looked like the head hostess was kind enough to grab some for me and informed us that it wouldn't take much longer before we could be seated. One hour after our reservation time we were at our table. The dining area overlooks the grand canal of the Venetian shopping mall, Vegas at its best. Christmas brunch buffet consisted of high end selections such as lobsters, veal, oysters, cold cut meats, cheese, fish prepared in multiple ways. Food was good, four stars. Unfortunately the buffet was served by a row of miserable waiters. I don't blame them, I'd be miserable too if I had to serve hungry, upset customers on Christmas day. Hey, let me channel my inner Robert Irvine here: it's a Vegas buffet. Would you consider letting your customers serve themselves? Our waiter, Javier, was the sole reason why I rate this restaurant two stars. He was friendly, attentive, and has a good sense of humor. He was the only one I interacted who felt like he belonged there, in a high end establishment. Five stars for him. Price was ok, $85 per person including tax and tips. Expected price for Vegas. Overall, unless you must have an Italian meal and you must have it at the Venetian shopping mall I suggest you go elsewhere. The Las Vegas Boulevard has probably the greatest concentration of restaurants in all of America except for Manhattan. Customers are blessed with choices here.
Select from the following.
(i) negative.
(ii) positive.
(i)