What happens next in this paragraph?

How to be a call center agent
Prepare a resume.
Emphasize your written and verbal communication skills. Convey that you're professional and work well on a team.
OPT: (1). You may want to write an introduction for yourself and retell your resume to impress prospective employers or supervisors. This will give the potential agent a feel for you and allow them to study you completely, potentially even risk any accusations you raise against you.; (2). If you talk too much to appear professional, your area of expertise will suffer. Observe conference rooms to see how people interact.; (3). Relay your other strengths which would be beneficial in a call center. Call centers look for employees who are good at multi-tasking, working in a fast-paced environment, learning quickly, and meeting goals.; (4). List your punctuality, skills that match your emotional act and what you usually say. Narrow your answer down to a few key key words, and then use the interview questions to identify your professionalism.;
(3).