QUES: MALS was formed here more than 30 years ago. Today, 14 staff attorneys, 26 office workers and 21 University of Memphis third- year law students work out of rented offices in the old Claridge Hotel building at 109 N. Main. Offices are spartan. There are no lush rugs or stylish furniture. The large table in the conference room is simple varnished wood. Offices are small and mostly plain, except for the eclectic mix of pop art, African statuary and neon that adorns litigation director Webb Brewer's space. Brewer, who has been at the agency 20 years, said there is a need for lawyers of all stripes to help with the problems of the poor. "The private bar could meet more of the need through pro bono work, but there are still cases that involve the systemic problems for low-income people that we would need to do," said Brewer. "The legal system marketplace just doesn't serve low-income people too well, except in fee-generat-ing type cases," Brewer said. "If a poor person gets run over by a bus, an attorney might take that case because they might be able to recover part of the damage award as attorney fees. But so many of the cases we handle have to do with basic rights and a decent life. There is just no profit motive." Larry Pivnick, law professor at the University of Memphis Law School and director of political programs at MALS, said Legal Services is a great learning laboratory for law students. "There are thousands and thousands of people who have problems that never get an opportunity to appear in court," Pivnick said. "Some people may not be particularly articulate. Courts have rules that clients don't always understand." Brewer said a major focus of the agency's work involves housing. "Although a lot of our work is grant-driven, we find that the lack of safe and decent affordable housing and the prevalence of predatory lending are the biggest problems in our client population," Brewer said, referring to clients such as James.
Do you have any questions?
MY QUESTION: What type of cases does MALS usually handle?

QUES: After becoming disabled in a machete attack on a visit to his native Haiti, Jean-Claude Joseph needed help persuading his landlord to move him from a fifth-floor apartment to one on the ground floor. Isaac Benjamin became ensnared in a bureaucratic snafu that took away his Social Security disability payments for more than two years. The story of Martha, a woman from Sierra Leone, was more compelling. Beaten, raped and tortured in her politically repressive homeland, she knowingly used someone else's passport to escape to America, but was caught by immigration authorities upon her arrival. She desperately sought political asylum. Not the kind of cases that lead to ground-breaking upheavals in the law, but the kind of cases that are handled day in and day out by lawyers for the legally disenfranchised who have no where else to turn. The work of attorneys from Legal Services of New Jersey will be highlighted in a onehour documentary, "Quest for Justice," to be aired 9 p.m. today on New Jersey Network. Produced by NYD2, a communications firm based in Somerset, the documentary features case histories of clients whose needs ranged from housing to fighting off deportation. Joseph, a 54-year-old naturalized citizen, turned to Legal Services when the landlord of his federally subsidized apartment complex in Elizabeth turned a deaf ear to his request for a ground-floor apartment. Having lost the use of his left arm in warding off the machete attack during a robbery attempt, Joseph said he found it increasingly difficult to negotiate the five flights of stairs lugging groceries or laundry on the frequent occasions when the building's elevator was out of order. "With this, it became impossible for me to stay upstairs," he said, pointing to the scars on his forearm. "If I cannot carry my groceries or my laundry, how can I live?" "It was a compelling case," said Legal Services attorney Stephen St. Hilaire. "The key for us -- and we have to make tough decisions all the time on whether to take a case -- was visualizing what he had to do to get to the fifth floor, struggling with a bag of groceries," he said. Benjamin, 53, of Jersey City had been collecting Social Security disability after undergoing double bypass surgery when the checks stopped coming. He said the agency claimed he had failed to return a form updating the condition of his health. "But what got me was they didn't let me know they didn't get it, they just cut me off," he said, adding he found it impossible to negotiate the Social Security bureaucracy himself.
Do you have any questions?
MY QUESTION: Why did Social Security cut off Benjamin of Jersey City?

QUES: Marsha loves playing with her noodle friend. She had it for a long time so it is now a dark brown color. When her mom first made it, it was white. The night she met her noodle friend was spaghetti night. Marsha's favorite dinner was spaghetti, which happened to be every Tuesday night. On one Tuesday, a piece of spaghetti fell on the kitchen floor. To Marsha, it looked like a stick man so she kept him. She named her new noodle friend Joey and took him everywhere she went. Sometimes Joey gets a little dried out so Marsha's mom told her to soak him in water every few days. There were a couple times that the family dog, Mika, has tried to take Joey from Marsha and eat him! So from now on, Marsha takes extra special care to make sure Joey is safe and sound at all times. During the day she keeps him in a plastic bag in her pocket. At night, she puts him under her pillow. She loves Joey and wants to always be friends with him.
Do you have any questions?
MY QUESTION: What places can Joey expect to be kept over the course of 24 hours?

QUES: Thelma James was a prime candidate for a real estate ripoff: She is 68, has precious little money and can't read or write. "I won't lie to you. I was so-o-o excited," the widow and former duplex dweller said of the purchase of her first home, a sagging frame structure on Snowden. "I was glad to get me a house." When James realized she had been swindled she turned to Memphis Area Legal Services, which represented her in a lawsuit. Now, James's monthly house notes have dropped from $796 - more than twice her monthly income - to an affordable $247. Some of the people who took advantage of her through a questionable loan program were sent to jail. "I don't know what I would have done without Legal Services," said James. "They solved a lot of my problems." James is one of more than 3,000 clients served last year by MALS, which provides assistance for civil matters, such as domestic abuse and family-related problems, Social Security and Supplemental Security Income, veterans, housing and consumer fraud cases. Like James, most clients are elderly or female. Some are handicapped. Some need medical care or veteran's benefits. Some are trying to escape eviction or an abusive marriage. And 87 percent live at or below poverty level. Shelby County Mayor A C Wharton recently said Legal Services is important for those who, because of poverty or other struggles in life, think justice is an empty word. "They must be given reason to believe that the law is for them too," said Wharton, a former executive director of MALS. But MALS faces a funding crunch next year, brought on by a $200,000 shortfall from three revenue sources.
Do you have any questions?
MY QUESTION:
Who are some of the clients that MALS serve?