What is the sentiment of the following review?
First and foremost, the cleaning wasn't horrible. I picked them because of reviews and I was needing someone before I was moving out of my house. So it was completely empty. However the amount of time it took for Kimberly to respond was not as quick as everyone said in the reviews. The girls did arrive on time and ready to work. They worked non stop and really got a lot done. However, my complaint is that while they were cleaning they broke the blinds in our master bedroom. When I tried to get back into contact with Kimberly in regard to this she did not respond right away. When I advised her that they had broke them due to how rough and fast they were trying to get them cleaned; It was blamed on them being the cheap blinds they put in rentals. After telling her I would like to work something out when I find out how much it is from getting my deposit back she finally said that's fine. However that time has come and she has yes to respond to my calls and text that I sent to her personal phone that she said I could call. I will never recommend this place to anyone again unless she fixes this situation. Now I'm out $180.00 from my deposit because the girls were not careful while cleaning something.
OPTIONS:
(i). negative;
(ii). positive;
(i).