Problem: Write a positive yelp review.
A: Really great place. Went there on the advice of a friend, and now I'm a bit obsessed with Ron himself. Such a character, and I mean that in the best sense of the word. He does great work, and always goes above and beyond. Not expensive at all, and your shoes come back looking perfect (actually, more than so). Got two heels replaced, and he even polished them up nicely before giving them back. So taken with the experience that I wrote about Cecil's on my blog. (http://looksharpsconnie.blogspot.com/2012/05/cecil-shoe-doctor.html)

Problem: Write a negative yelp review.
A: I work fairly close to Panera and at first, I was excited to be so nearby, but after all the mediocre experiences and the last nail in the coffin, I won't be returning here. I've always felt that the customer service here has been sub-par to the service I have received at most other Panera locations. Most associates have either seemed bored or snarky. But I can overlook this most times as long as I receive tasty food and drinks at a timely fashion. This certainly did not happen on Valentines day, when I decided to use the very last bit of money I had to treat myself and get a Cappuccino. I had thought about stopping off at the McDonalds near my house, but I dislike Mickey Ds and wanted to use my money on something that I would enjoy. When I walked in.....there was one cashier and many many customers. And about 5 employees scrambling around behind the cashier to get pastries for people (strange logic). After waiting patiently for my turn for 10 minutes, I ordered a cappuccino with some sugar free vanilla syrup from a guy who acted a little short with me. Then I waited another 5 minutes for my drink and when the guy handed me my drink, I knew immediately that something was wrong because the cup had no weight to it. I looked inside, stirred around trying to find espresso, but the cup was PURE FOAM. I wasted almost $5 on a cup of milk foam. At this time, I was needing to hurry and get to work, so I tried to fix it and put some coffee in my cup, but all of the coffees were out except for the hazelnut. I didn't want the hazelnut, but there was no choice. And that's it. I will never be back again. It pains me to say this, but I probably would have received a better drink (or at least a full one) and better customer service at Mc Donalds.

Problem: Write a positive yelp review.
A:
This is definitely one my favorite b&g style places in North Central Phoenix. The food is good and doesn't fake the funk: it is bar food in its most natural state, greasy and tasty. They have great happy hour drink and app specials and the staff is always friendly. The bar is broken into two indoor areas separated by a covered but outdoor patio inbetween them. The three provide more than enough space to kick back with a pitcher or two and some friends any night of the week. They have enough TV's for a bar three to five times its size so you can keep up to speed with any sporting event that is going on. Many a U of A/ Arizona games are played to wild crowds of alumni that frequent here, and it is always a good place to catch a Suns game.