Problem: This place is way overpriced!! WAY OVERPRICED. To be fair I've never had a Philly cheesesteak so I had nothing to compare it to in that respect. However, Id rather have had subway over this place anyday. Essentially what I did was put all the meat (which was sparse) into one half of my sandwhich and ate it that way. Granted I dont eat onions so I'm sure thats a good space filler for them. I ordered mine with peppers and mushrooms - still stingy with that! Meat was soft and good, not chewy or with grizzle. But no, i wouldnt go back. $11 for one sub w/ sparse meat-with no drink or chips nah. I can go to subway and order a double meat with chips and a drink and still get it for less than this place.
How would this review be described?
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A: negative

Problem: Curious to where they moved to? Just spend a lot of money on a 6 month package a week before they moved and have no idea to when they will be up and running or where they re located??? Would have been nice to know they were moving when i signed up. Tanning season is here and I cant do anything about it.
How would this review be described?
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A: negative

Problem: The Palazzo is fantastic. Stunning is aesthetic, and I've had great customer service experiences during both of my visits. The room I had (might have been called a suite) had two queen size beds and a pullout sofa - slept up to 6. Spacious, multiple TVs, area for laptop. We actually watched the super bowl from our rooms because we were so comfortable.
How would this review be described?
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A: positive

Problem: 2nd time in a row that they have overbooked and now I am waiting for a car. Why bother making reservations when they don't have enough cars! I was supposed to pick up my car at 11:15 am and it is 12:30, and they say it will be ready in another 30 mins. Whoever the operations manager is should seriously consider other career paths, because clearly this is not an area of strengh!
How would this review be described?
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A:
negative