This is my first ever Yelp review! I had to create an account to tell everyone how fabulous Bronzed is. I am from out of town, and pretty picky about where I tan. Checked out yelp reviews and found this place. I was very impressed! Staff is welcoming and courteous. The 24 minute high pressure bed was amazing. Bulbs seemed very bright. Clean and well staffed with a great selection of lotions. Eyewear provided. Can't wait to go back and tan later this week before flying home.

positive

Stopped in for lunch. No one said anything to us when we stepped inside but the waitress came over within a minute or so. The seats had crumbs and food in them, and the tables all looked filthy. Like no one wiped them down after each patron left. Soy sauce was molded to the table proving this. My silverware was spotty and the soy sauce dish was dirty as well. I asked for another and the waitress just kinda said "Oh", like no big deal that's normal :( Food was ok....wings a funny after taste but were hot and made to order. Sushi was fine, no complaints. Rice dish was ok as well. My friend are it all and said he enjoyed it. I'd like to give an additional half star since the waitress seemed to be on top of her tables considering she was the only one on shift that day. I'd probably try to-go, but I'd be hesitant to dine in or trust that the kitchen is cleaner than the dining room. That said, maybe I wouldn't do take out either.

negative

I usually love this place. Last night we went in for dinner and the server was very nice but obviously put in all our food in at once. We ordered an appetizer and two starter salads which came AFTER the entrees hit the table. Being that we too are restaurant people, we chose not to have anything sent back or re-made to waste food. So with a table FULL of food the dressing on my salad was wrong.... Including realizing I didn't even get the correct entree. They remade the correct entree and brought it out in good timing. After not being able to enjoy most of the food due to having EVERYTHING AT ONCE... We ordered for my four year old daughter the dessert on the kids menu. I believe it was an Oreo cake of some sort... I wish I could post the video of how ROCK HARD this thing was.... I couldn't even penetrate it by raising my hand and stabbing it over and over. Who plates that and sends it out to a child? I sent that back and asked for the check. All of this without ONE manager visit... With as slow as it was having 8-10 tables in the restaurant one would assume you'd have time to table touch. So we paid the bill in full because no one cared to possibly try to do any kind of guest recovery. I am not saying it's a bad place or not to go but this experience was absolutely terrible and shameful with such a great named place. Again being in the industry myself I stayed and kept a smile on my face the whole time. Arco was our server and was very nice and tried to be apologetic but unfortunately was crucial part of our negative experience. I'll go to another Gordon biersche again sometime just not the one in Summerlin. The jambalaya was delicious!

negative

I love Native New Yorker, but this location has been consistently awful. ALL of the waitresses who have served us are tweeking on something EVERY SINGLE TIME we're there. I understand people get overwhelmed and confused once and a while, but the mannerisms and actions of these girls made us uneasy for the last time. We've been forgotten about, ignored, felt like WE were bothering them (no, we weren't annoyingly flagging her down, she was taking our drink order). Basically they will just walk up to you and say "can I help you" in a way that basically says "damnit I have another customer that I don't want." This location is trash central. The one off of Ray Rd. (W of the I-10 and even the Tempe (Broadway) is just fine, but this location just...sucks. Terribly.
negative