Article: Dear Mr. Watson, CLAIM AL54323432--STORM DAMAGE TO ROOF I received a cheque for $623 dated 26 January in payment of my recent claim . However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr. Michael Tan, handled this claim. When Mr. Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine. Mr. Tan suggested that I neither use nor recommend this contractor again. He continued to tell me it was unlikely for me to receive full payment. Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy. Consequently, I wrote to Mr. Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman. Mr. Ashe telephoned me immediately and explained his charges in detail. He later reported back to me that Mr. Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear. This was the first time this issue had been brought to my attention, so you can imagine my surprise. When I received Mr. Tan's letter of 2 February, this situation was explained. If this had been explained in the first place I would have accepted it and would not have questioned Mr. Ashe's charges. Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr. Ashe. I believed this claim was handled badly by Mr. Tan from the beginning. Therefore, a great deal of embarrassment has been caused over this issue. I felt you should know how disappointed and upset I am. I trust you will look into this and ensure that such claims are handled more appropriately in the future. Yours sincerely, ... Question: The author could not receive full payment because _ . Yes or no, is the answer "her policy doesn't cover some of the items"?
Yes

(Question)
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(Answer)
No

Ques: Article: How long you live has a lot to do with your environment and lifestyle, but exceptional long life may have even more to do with your genes. For the first time, researchers have discovered a genetic recipe that accurately predicts who may live to 100 and beyond. Analysis shows that 90% of the participants who lived to 100 had at least one of the signature genetic clusters . Dr. Thomas Perls at the Boston University School of Medicine said, "We realize this is a complex genetic puzzle. There is a long way for us to go to understand how the integration of these genes--not just with themselves but with environmental factors--is playing a role in this long life puzzle." Perls has studied many factors that contribute to long life, and he is the first to acknowledge that living longer isn't likely to be simply a matter of genes. His previous work has shown, for example, that among most elderly people who live into their 70s and 80s, about 70% can owe their long life to environmental factors such as not smoking; eating a healthy, low-fat, low-calorie diet; and remaining socially engaged and mentally active throughout life. It seems clear that those who live extremely long are benefiting from a special DNA. In fact, Perls believes that the older a person gets, the more likely it is that his or her genes are contributing to those extended years. Question: Which of the following would be the best title for the text? Yes or no, is the answer "Genes May Predict Who Lives to 100"?
Ans: Yes

Article: You may think your bathroom is often full of bacteria and so you give it a complete cleaning once a week. But how often do you clean out and disinfect your fridge? Well, probably not often enough, according to a recent study, which found out that the fridge is the second dirtiest place in your house, just behind the bathroom. Fridge temperatures were often set too high, allowing the growth of bacteria, which included E.coil, Enterobacteria, and S. aureus, all of which will give you an easy access to food poisoning. So what can you do to ensure your fridge---and your food in it---is not a health threat? For starters, clean the fridge weekly---wipe it and repeat. Make sure your fridge is at the correct temperature for storing food, between 0 and 5 degrees centigrade. Your freezer should be below-18 degrees centigrade. You can use fridge and freezer thermeters to make sure this is the case. Some modern fridges have zones to store different types of food ,such as meat and vegetables. Make sure you don't store meat in the vegetable zone, as the temperature there might be higher. Make sure you don not leave the door open too long as the temperature in the fridge will quickly rise, creating a breeding ground for bacteria. Cover food that has not been finished, and eat it within a couple of days. Keep bottles and jars closed. Keep raw meat away from cooked meat. Both should be well covered to prevent pollution. Store raw meat at the bottom of the fridge to stop juices dripping onto other foods. Finally, use common sense, and throw away old food. Question: Which is the best temperature for storing your food in the fridge? Yes or no, is the answer "4 oC"?
No