What can I say about the Cosmopolitan? It was bliss. It was perfection. It was so much more than I ever expected from a Vegas hotel. We were admittedly spoiled on our visit to the Cosmo. After getting chummy with the check-in girl, she upgraded us to what can only be described as a slice of heaven. Room 5915 is on the 59th floor of the rear tower, facing north. My ears popped in the elevator. But when I opened the door to the room... My jaw literally dropped. The view cannot be described adequately. I tried to explain it to a friend who was staying at the Vdara and I even showed him a picture of it, but when he saw it in person, he gasped. GASPED. That's how incredible it was. All the lights of Vegas stretched out beneath me, all the way to the mountains north of town. I looked down on the Bellagio and its dancing fountains. I looked down on The Mirage with its erupting volcano. I looked down on Treasure Island and the fireworks from the Sirens of TI. I looked down on The Paris and Caesar's Palace and The Flamingo. I could see Wynn and Encore, The Venetian and Palazzo and in the distance blinked the lights of the Stratosphere. I was God. I was the lord of Las Vegas observing my kingdom from above. I was Mufasa showing Simba everything the light touches (That shadowy place is Circus Circus - you must never go there, Simba.) The room was incredible: soft beds, two TVs, a sitting area, a desk, a triple-wide closet, a mini kitchen, a whirpool tub, a HUGE shower (wink wink wink), a private toilet room and ALL the lights in the room can be controlled remotely by the phone. Technology!!! Downstairs, the Cosmo is super-modern, verging on cheesy. They'll need to renovate within the next ten years to stay current. But for now, it's "just the right amount of wrong." It's obviously still the place-to-be-and-be-seen on the Strip. I saw more coochie-flashing dresses and barely-buttoned Affliction shirts on one walk through the casino than I've seen collectively worldwide in the last decade. Food and shopping options abound. The Chandelier bar wows. And I won $322 off a $20 bet on a Goldfish slot machine. I honestly, positively, absolutely CANNOT complain about the Cosmopolitan. Stay here.

positive

This place is a joke. I ordered eggplant and chicken but had to pay an up charge of a $1 for the chicken. I get it back to my office just to have 7 small minced pieces of chicken in my dish! I wish I had taken a picture because it was unbelievable. I returned to the restaurant to show them and the lady at the register understand my frustration but the owner was yelling at me like a red headed step child. She said "what do you expect for a dollar?!?!? I said CHICKEN! I told her I would've gladly paid more money for chicken but at least inform your customers a $1 doesn't get you chicken but literally a piece of chicken. All I wanted was chicken in my dish, is that too much to ask for?!??? The owner kept yelling at me with her mouth full, disgusting!

negative

Went to Rancho & Bonanza location, Beware! Guy name Juan R. Is the one who helped us set up our account. And we do know that we have to pay a deposit, so hubby and i brought $100 with us, our only money that day. He set up our account, took all our infos, and set up an installation day. We came in that day Thursday, August 30, 2012. Juan told us we have to wait til tuesday cause its holiday, labor wknds etc. since our deposit is only $50, hubby and i decided to pay upfront that same day. Juan raised up the $100 bill, hubby makin joke that we just made it, lol. Juan R. Was nice and did good service til tuesday. Tuesday came, we have appt for cable guy from 1-3, we waited and waited and no ne showed up, so i called up cox. They told me cable guy didnt come b ause there was no deposit made, tht they never received any type of payment. We have no proof cause juan never gave us a receipt on thursday, but he sure gave us our new home phne number, cause we signed up for a bundle package. We went to same location, and saw Juan. We told him the situation, and he said he does remember me and my hubby but he never got any money from us. Hubby told him we gave him $100, what did he do with our $50?! Juan jokingly told us that he pocketed it and bought himself a lunch. It not even funny:( it hyrts me alot cause hubby n i went there thurs in person, its our only money that day, paid our deposit and told us thy never received it. They made us look like a liar. Hubby n i are not the hard customers type. We are very respectful, and easy on people, we treat others the way we wanted to be treated. So manager of the store named Betty, told us Juan's last transaction was 2:06 pm, we were there after 2pm til 3 ish... How did that happen?! Hubby talked to manager nicely, surveillance is our only proof that we were there and we made payment for our deposit. Juan gave us $50 back from our $100, hubby lifted $20 on light, jokingly sayin that hes makin juan's $20 bill is real too. Juan was laughing too, jokingly told us that he just made them too. We will never forget that. Only God knows the truth, we were there and we did pay our deposit. Manager said she'll request the surveillance and that she will call us the next day. Well we never heard from them. Theyre thief! They just stole $50 from us. Hubby n i lost $50, god will take care of them. Who knows they will lost something too. I do believe in kama. Who knows they might lost their jobs, home, etc..only god knows. Just be careful out there. Hard to trust people these days. Hubby n i are easy people, so we dropped the prob n moved on, paid cox another $50 so we can have our internet on... Life goes on.

negative

I was so looking forward to a night out with my wife. Through living social I purchased a $50 gift card for $25. We made reservations for Saturday night for 6:30 and were seated right away. Our waitress was great, and took our order. We both had filets, hers was medium well and mine was medium. We also ordered garlic mashed potatoes and asparagus. The meal came and I saw that they butterflied my wife's filet, normally that is asked if ok first. I did not say anything and if it's good than fine, but it was one of the worst steaks from any restaurant. Never would I expect it from what I thought was a five star restaurant. My steak was good though. The garlic mashed potatoes were also bad, I mean truck stop quality. The asparagus was as bad, no flavor whatsoever. I don't know if it was because the living social deal or what. One thing is certain, we will never be back. The two stars are because of the wait staff, they were great. The food would get a half star because while my steak was good, everything else was not. When a meal costs $130.00 for two people, I expected so much better.
negative