Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Q: When I tried to install using the enclosed installation disc, it failed and gave a message of "Windows has encountered some problems. We will be back in 15 minutes. Please return your attention for now." The setup disc was blank so no help. They don't even bother with tech support. All they could do is send me another disc. I'm pretty disgusted all together by this device. Not only did you advertise as working perfectly without installing the disk but after 4 calls and 2 emails I've finally given up.
A:
Bad review