Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I want to give a better review, but unfortunately today's experience was too poor to overlook. Bad experience today... Low inventory, really slow service, their signature breakfast item is the muffins. While I was standing in line they ran out of almost everything and apparently weren't prepared with any new muffins baking. I walked out instead of getting breakfast.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Excellent, made from scratch, chicken noodle soup. It is so hard to find soup like this. Next time, I will try the soup of the day. They ran out of Pea soup last time, which looked excellent. My friends raved about the eggplant soup. The restaurant is a simple diner look and a little dated. The main reason I go there is for the great, homemade soup.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
I've taken my car to Tuffy on S. Tryon near Ayrsley since I moved to Charlotte, but when the quality of service went downhill recently, I found myself looking for a new mechanic. Coulwood Tire & Auto in NW Charlotte came recommended by a friend, and my first visit went as well as a trip to the mechanic could. Coming from a guy who never learned how not to get ripped off at the mechanic, that's saying something. John, the manager, was courteous and professional. He didn't try to upsell me on anything. The waiting area was clean and inviting. I even got a ride back to the office by Percy, one of the crew. Nice guy, too. The service took a little longer than expected, but not too bad. And hey, I was at work instead of a waiting area...so that's good. The work seems to have been done as expected; I checked the spark plugs, new S-belt...everything seemed in order. The price wasn't brutal. Tune-up, oil change and a new serpentine belt: $465. About what I expected. Still tough to swallow, but that's the life of a car owner, ain't it? All in all, I'm pleased and will likely head back to Coulwood Tire & Auto next time I need service.