How might one describe the sentiment of this review?
Very disappointed... For as much as my group was paying for staying in multiple rooms, we expected a lot better. I have never stayed in a room that required so much maintenance and additional service because a lot of stuff was missing. There were so many problems ranging from clogged sinks to broken refrigerator handles to no kitchen utensils to missing seat cushions. Even when the hotel solved all these problems, they would half ass certain aspects of the service (not cleaning up the sinks, replacing only one of two the seat cushions, etc). The service was disorganized and there seamed to be a disconnect with the hotel staff. For a hotel as new as Cosmo, there should not have been as many problems as we encountered. At the very least, we had a great view from the balcony, the room decor was nice, and the casino/bars were nice. Marquee is also very enjoyable. If it was not for everything outside of the room, this review would be worse. Cosmo is nice to go through or party at, but definitely do not stay there....Available options:
(1). negative
(2). positive I think the answer is
(1).