[Q]: Read the below conversation. W: What can I do for you? M: I'd like to exchange this sweater. W: What seems to be the matter? M: Well, you see I got this as a birthday present, but it's the wrong size, and what's more, I really don't like the colour. W: Do you have the receipt? M: Yes. W: Can I have a look at it, please? What would the listener say?
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[A]: M: Certainly

[Q]: Read the below conversation. M: Have you seen Kate recently, Vicky? W: Yes, I have. I saw her a couple of days ago. She hasn't been very well in the last couple of weeks. M: Has she seen a doctor since she's been ill? W: Yes, she has. The doctor told her to take it easy for a while, but she hasn't been taking his advice. She's as busy as usual. M: Do you think it useful for me to ask her to have a rest when I go to see her? Or shall we go together? What would the listener say?
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[A]: W: I think you can go yourself and show your concern to her since she sometimes would take your advice. So it's unnecessary for me to go with you. What's more, I've got some other things to do at the moment.

[Q]: Read the below conversation. M: Hello? Um, can I get some help over here? W: Sure thing. What'll it be? M: A menu, please. W: We don't serve food - just the beers you see on the wall. M: All right. What about that one? It's German, right? W: Yeah, it is. Is that what you'd like? M: Sure, that'll do. But I'd like a cold one if you've got one. W: Sure thing, sweetie. That'll be $6.25. M: Say, you're kinda friendly, aren't you? W: I suppose it comes with the job. It pays to be nice to people, don't you think? M: I suppose it does. That's what my mother said to me anyway. Oh, wait. Wait a second. Oh, no. I can't believe this! W: What's wrong? M: I think I left my wallet somewhere. W: It's gotta be around here. Maybe on the floor? M: No. It's not there. I don't know where it could be. Any chance you can be nice and give me that beer for free? What would the listener say?
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[A]: W: No chance of that happening. If no one's paying, I'm not so nice.

[Q]: Read the below conversation. Joshua: Dad. Allowance day. Can I have my allowance? Father: Oh. I forgot about that. Joshua: You ALWAYS forget. Father: I guess I do. How much do I owe you? Joshua: Just $13. Father: Thirteen dollars!? Why do I owe you that much? Just seems like I paid you the other day. Joshua: No. You forget every Saturday, and it has been piling up. Father: Well, I'm not sure if I have that much. Joshua: Go to the bank. You have lots of money. Father: Lots of money, uh? Uh, well, I think the bank is closed. Joshua: Then, what about your secret money jar under your bed? Father: Oh, I guess I could do that. So, what are you going to do with the money? Joshua: I'm going to put some in savings, give some to the poor people, and use the rest to buy books. What would the listener say?
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[A]:
Father: Well, that's sounds great, Joshua.