In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello.
agent: Hello. How can I assist you?
customer: I am Melissa Garcia. I want to book a flight ticket from MCO to PHX, can you please help me in flight booking?
agent: Sure, May I know your journey dates?
customer: I want to fly on Feb 02, return on Feb 04.
agent: Ok, do you have any preferences?
customer: Yes, my return time should be afternoon.
agent: Ok, let me check.
customer: Ok.
agent: Sorry, we couldn't found any flights.
customer: Ok, no problem. Thank you.
agent: Thank you for connecting us.

Output: no_flight

Input: Consider Input: customer: Hello.
agent: Hello.
customer: I am Karen Walker.
agent: How can I assist you?
customer: I want to book a ticket from PHL to JFK to attend seminar, can you help me in booking?
agent: Sure, please provide me your journey dates.
customer: I am departing on 03/17 and return on 03/19.
agent: Please wait for a minute.
customer: Sure.
agent: I found a flight in Southwest airlines with price 200. Shall I book the ticket for you?
customer: Please proceed for booking.
agent: Your ticket is confirmed and the flight number is 1018.
customer: Thank you.
agent: Thank you for contacting us.

Output: book

Input: Consider Input: customer: Hi.
agent: Hello, how can I help you?
customer: My name is Anthony Edwards. I would like to travel from ATL to DFW.
agent: Ok Edwards, could you please share your preferable dates?
customer: The journey dates are from 03/28 to 03/30. Make sure that the price and connection limit should be 500 and 1 respectively.
agent: Ok, the JetBlue airlines is available for you with connection 1 and price 100.
customer: Sure, you can proceed booking my ticket.
agent: Ok, your ticket is confirmed with flight number 1003. Thank you for reaching us.
customer: You are welcome.
agent: Have a safe journey.
Output: book