Problem: Write a negative yelp review.
A: Gorgeous and clean. Very decently priced. BUT.. ..we stayed over Thanksgiving, and I guess the housekeeping staff thought they deserved a vacation from doing their job because it was a holiday. I called housekeeping at 1230 at night to ask for another duvet (because the rooms were freezing and the don't give you an extra blanket - WTF?). I waited 45 minutes - no duvet. Called the front desk, and they told me it was 'on it's way'. The girl at the front desk literally said I didn't have the duvet yet 'because of the weather', and offered no further explanation. When I asked to speak to the manager, she assured me she would 'track one down' and promised to call me right back. She NEVER did. Another 45 minutes laters, someone knocked on our door and handed my husband a duvet (minus duvet cover) still in the plastic shrink wrap. Listen, I grew up on a farm in Iowa. My expectations really aren't that high. I just wanted a blanket. RIDICULOUS. Especially, when a 'manager' assures you she will call you back and never does. PS- Her name was Catherine, and she owes me an hour and a half of sleep.

Problem: Write a positive yelp review.
A: Came in from San Diego for SEMA and was hoping that I'd get a chance to see what VAPE was all about too. (CALI is a tough state and there have been cities in SD County who have banned vape) However, I drove around LV most of the day to see the city and check out other the VAPE shops. I found myself on Flamingo and walked into this store and immediately noticed and felt a really good vibe.The owner Taga was friendly, knowledgeable and helpful to educate someone like me (who no longer smokes) what the hooplah of VAPE is all about. I notice he does builds for customized vapes and has a menu of flavors that can be tested if the customer requests. I learned that there are levels of nicotine in the juices that range from super low to high amounts. Its WILD that there are tons of people, especially in Las Vegas, who are dependent on smoking for sport who need serious doses of nicotine in their vape juice to equate to their 3 pack a day habit. I was in the shop when a few customers came in and was happy to see how well Taga spoke to each of them, treating them with Pacific Islander kindness (business with a true smile). This store has a good owner, a friendly appeal to it and a variety of product. I hope the very best for this business and will be sure to pass along the good word when friends and family ask for a spot to pay visit to next time their in Sin City!

Problem: Write a negative yelp review.
A:
I have shopped at this store for 25 years - jewelry, hats, children's gifts, Dia de Los Muertos items, glass wear, serapes and baskets for parties, and putting together Southwest food baskets for Holiday gifts every year. I have brought visiting family members here for everything from t-shirts to expensive jewelry items. The staff is helpful and friendly. The owner, "Hong", however - is not. She has a major attitude and has been rude and insulting on more than one occasion. I have had her follow me around like a suspected shoplifter when needing to try on a "Double D Ranchwear" t-shirt. It isn't my fault the only dressing room is in another area of the store, and "Lucita" already knew who I was/what I was trying on. Further, if a store owner is following a customer - the proper approach is to offer service: "How are you doing? Can I get you a different style or size?" Hong does not offer service if her subordinates are present. Hong has also insulted the jewelry I was wearing at the time - a $500 item. Her insult was in response to the fact I asked the source of the turquoise on an item in her case. My grandfather was Native American and I have an extensive collection and have worked with turquoise, so I do know the characteristics between the turquoise produced by the domestic mines and how it differs from Mexican and Chinese turquoise. I have truly made an effort to practice more graciousness than she clearly possesses by NOT observing that I could easily identify types of turquoise decades before she married into the Bischoff family. Further, I have heard her misrepresent some of her products to tourists. (Native Americans will usually identify their jewelry by the terms "Native American", "Zuni", "Navajo," etc - not "Indian Made.") Further, a majority of her earrings - particularly the Repousse- can be found on eBay.....identical product - 60% less. If one purchases here, I would definitely ask for proof of authenticity. (and they do have some real works of art, but their inventory is a mix). There's another issue: pricing. She clearly counts on the naive "one-purchase tourists" as her priority clients, because she has clothing hanging in her (unbelievably disorganized) clothing area that is nearly 3 years old (2012 Double D Ranchwear t-shirt, "The Wild Ones" for example). So, from a local who shopped often at this store: I've decided that I can find any of these items elsewhere at any number of businesses that value my patronage. And my sincere apologies to the friendly and helpful staff that have to work under her. It's taken me a long time to write this review, and I kept going back and just avoiding her. In that time, I've discovered her attitude is already widely known around town.