I'm being very generous with my rating. If I could, I would provide a zero, but I guess you can say the 1 star is for friendliness. The staff are friendly, I will not discredit them on that. I went in to have a pedicure service done with my sister. I'm use to a nice relaxing service that lasts no less than 30 minutes. Foot soak, scrub, cleaning of nails, then paint application. A thorough job... Now, I'm not saying $20 is a lot of money, but I am saying I expect more than a 13 minute you're in and you're out service. The gentleman who worked on my pedicure filed my nails all the way down, not smooth. He then painted my nails not reaching all of the nails' surface, so you could see areas of which he didn't reach. My sisters nails were at least smooth, but again the same amount of time was spent on her service as mine. My guess is they had appointments and were just trying to get the revenue not caring about the outcome. I would've rather been told that they were not available. Utterly disappointing. Note: Not exaggerating on the time spent there. Arrived at 5:55pm and left at 6:08pm.
Is this review positive or negative?
pick from the following. (I). negative; (II). positive;
Answer:
(I).