Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Problem:customer: Hello.
agent: Hello. How can I help you out today?
customer: I am Michelle Scott and I would like to travel from Las vegas to Phoenix , Can you book a book a flight ticket for me?
agent: Sure, can you please provide me your journey dates?
customer: Sure, I want to start on 12/24 and the end on should be 12/26.
agent: OK, may I know your airport codes?
customer: NV-LAS to AZ-PHZ.
agent: Please wait a moment I will get back to you.
customer: OK.
agent: We found a flight that matches your requirements. The flight details are airline-Spirit flight number-1023 with one connection and the price 200.
customer: You can proceed with this airline.
agent: Your ticket has been reserved.
customer: Thank you.
agent: Thanks for reaching us, have a nice day.
Solution:
book