In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".

[Q]: W: Thank goodness you're here. I've been waiting for 3 days to get the book. M: Well, don't blame me. It was my boss that forgot all about it., Question: Why did the woman get the book so late? (A) The post office lost the book. (B) It was on the way for 3 years. (C) It was the man's boss' fault.
[A]: (C) It was the man's boss' fault.

[Q]: M: Hello, Professor Johnson. W: Hello, Tony. So what shall we work on today? M: Well, the problem is that this writing assignment isn't coming out right. What I thought I was writing on was to talk about what a particular sport means to me-one I participate in. W: What sport did you choose? M: I decided to write about cross-country skiing. W: What are you going to say about skiing? M: That's the problem. I thought I would write about how peaceful it is to be out in the country. W: So why is that a problem? M: As I start describing how quiet it is to be out in the woods, I keep mentioning how much effort it takes to keep going. Cross-country skiing isn't as easy as some people think. It takes a lot of energy. But that's not part of my paper, so I guess I should leave it out. But now I don't know how to explain that feeling of peacefulness without explaining how hard you have to work for it. It all fits together. It's not like just sitting down somewhere and watching the clouds roll by. That's different. W: Then you'll have to include that in your point. The peacefulness of cross-country skiing is the kind you earn by effort. Why leave that out? Part of your point you knew beforehand, but part you discovered as you wrote. That's common, right? M: Yeah, I guess so ..., Question: What does the woman say is common in writing papers? (A) New ideas come up as you write. (B) Much time is spent on collecting data. (C) A lot of effort is made in vain.
[A]: (A) New ideas come up as you write.

[Q]: W: Hey, I'm a little bit upset about that television you people sold me. I got it home and the thing doesn't work! The lines.., the... there're lines all over the picture! I'm just not satisfied. I'd like to have my money back, or give me a new television. M: Well, it's not my fault! What did you do with it when you got it home? W: I just plugged it in and turned it on. M: Well, it was working fine when you took it... when you left here. W: Well, I think the least you people can do is to come over and adjust it for me, and make sure the thing's working all right. M: Well, I wouldn't mind doing that. Or you could bring it here and I'll have a look at it. But you bought a second-hand TV and there's only a... two-day warranty on it. W: Second-hand? Second-hand?! That thing was supposed to be new! Your salesman told me it was brand new. M: Well, I can't be responsible for that., Question: What is wrong with the television? (A) The picture is not clear. (B) There is no sound. (C) It can't be turned on.
[A]:
(A) The picture is not clear.