Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: Did not enjoy my stay at the Omni Chicago Hotel. Firstly, the man at the front desk was extremely unhelpful. There was a problem with the reservation and he gave me and my family a lot of hassle. Secondly when we finally got the reservation sorted out, the air conditioning unit in our room would not go below 75 degrees. Considering I paid well over $250 per night for the Romance package reservation, it was below my standards and I will not be heading back to the Omni Chicago Hotel any time soon.

A:
negative