We had cashew chicken ($12), sweet & sour chicken ($12) one brown rice and one white rice and a cup of Tom kha gai soup costing a total of $35 before tip. Service was reasonable, food was OK but lacked intricate Thai flavors and pricing was expensive. Last weeks trip to Nonthaporns in Mesa on Main is a superior choice

negative

I went there on 9.11.2011 to redeem a groupon. Although my meal was discounted by half, it was still a terrible value. The place was dirty. The coffee was the most watered down, poorest tasting cup of joe I've ever had. The coffee pot looked like it hadn't been washed in years. I ordered pancakes and eggs scrambled well. Like other YELP writers, my eggs were runny on the inside. The pancakes were limp and mediocre, especially for a place that hangs their hat on their pancakes. I treat every meal like it's my last. If you value the experience of every meal you eat, you'll avoid this place like a 20-car pile-up on the I-10. Best to go somewhere clean and consistent, like US Egg, Orig Pancake House, Cafe Zuzu, Dick's Hideaway or Herb Box.

negative

I've been to Hiro before and while I admit that the sushi is fresh and decent, it wasn't mindblowing by any means. The reason why I'm giving one star though, is because my brother made reservations to eat here and we didn't get to because upon arrival, we waited 15 minutes for our table to "clear up" and then we were told that it would be at least another 20 minute wait. It's obviously good enough for it to be crowded, but customer service was beyond horrible - what's the point of a reservation if you have to wait over 35 minutes for a table that was supposedly reserved? And when I told the host we were leaving, he could not have cared less, nor was he remotely apologetic. . . I won't be going back.

negative

This hotel was nice in theory, in real life..it sucked. We won't be coming back. The walls are SO thin you can hear your neighbor fart. Our delightful drunk neighbor woke us up ralphing at 630 in the morning. He was THAT loud and the next night they came back drunk as hell at 330 in the morning loud and obnoxious. This hotel is good for party goers but not for business and family trips. The service was great and all the employees were wonderful but that's just not enough to make me want to recommend this place or rebook here, and we come to Phoenix frequently.
negative