Sentiment analysis: Love this place it is a 7 mile trip for us and worth the ride. Have been going here for 6 mo now. We have never had any thing that wasn't great.Friendly Service they are right on top of it from taking your order to the delivery. The best cannoli in town. My wife is a Italian and swears by there food. The girls that work there are very nice and always smiling. We highly recommend this restaurant.
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positive

Sentiment analysis: Be VERY, VERY careful asking for a sandwich as a wrap. I ordered a ham and cheese make your own sandwich, ordered it as a wrap to go. I got home, there's lettuce and mayo and... what this? what's this I see in this sandwich? there's the cut-off fingertip of someone's glove lodged between the lettuce? (At least I hope it's the finger tip of a glove - I'm not even going to think of the other thing it could have been.) Ewwww.... gross.... I didn't finish the sandwich. Memo to self: Don't ever get wraps from Einstein's, particularly not the one on Shea. Disgusting. If it ever happens again, I'm calling a local news station to report it, then I'll call the state health department. Gross, gross, gross, gross, gross, gross... if you can't deliver sanitary wraps, THEN DON'T PUT THEM ON THE MENU. Not a place to go if you like wraps.
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negative

Sentiment analysis: We had been shopping at Petco for a while and finally we had enough. We walked in to buy dog chips, they have a 1lb bag for 14 and a 8 oz bag for 6.99. We grabbed the 8 oz bag like we always do with the price listed as 6.99 and made our way to the register. Upon waiting in line for 5 minutes while the tattoo manager sat messing with bags and after we said hello how's your night we were finally rung up. Of course the price came up as 15 and change. When we questioned them about pricing she seemed to not even care, but ordered another employee who was diligently working on something else to go fetch the price sticker. Another employee stepped out to ask if she needed any assistance and she berated the man with an insult. As the line then formed and backed up she proceeded to then call for back up help on the register. Finally the young girl comes back and says yeah its 14 for a 1lb and 6.99 for the 8 oz. So I politely thank her and the manager says that will be 14. I pointed to the bag which is clearly labeled as 8 oz. I then said no thank you and proceeded to leave. Upon us exiting the store I stepped in dog crap in the store, and the manager then said well I can sell you this for 6.99 I want you to buy it here instead of somewhere else. Again I said no thank you and we drove the extra mile up to PetSmart. Got more chips for the same price, and was greeted with a nice clean store, friendly service, to the point that now we only bring our business there. The Petco has never been really friendly but their convenient location and prices were okay. Then again PetSmart is cheaper and friendly.
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negative