Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Review: Not one of my better experiences, When I first arrived at the hotel and tried to get my room key it was discovered that they were fresh out of keys. I had to wait half an hour while someone ran out to get more keys. It wouldn't have been as bad but the lobby looked to be in slight disrepair. When I finally got to the room I found the burnt out light bulb and an unmade bed. The room was an ok size for one person but any more than that and it would probably get a bit crowded. But the view from the window was amazing, and it took away some of the bad for me. Overall, it just felt like the owners of the hotel stopped caring, maintenance took four or so hours to finally come fix the light. I didn't even get housekeeping my entire stay there. I wouldn't recommend this hotel to anyone in the area, hopefully it will make them get their act together.
Polarity: Negative
true