What is the sentiment of the following review?
Absolutely terrible all around! I visited this store while on vacation in Vegas and spent nearly $60 on various items. I was incredibly dissatisfied with the quality of the solid conditioner. It did absolutely nothing! Didn't lather up at all, and was just like a rock no matter how wet it got. Since I had bought two at $8 a piece, I went back to return them. The sales girl actually said, "Yeah those never sell so they're probably REALLY old. But sorry, no refunds or exchanges." Needless to say, I was pretty amazed. I wrote a letter to the company but they didn't even have the decency to return contact. This place can be summed up as "TERRIBLE PRODUCTS AND APPALLING CUSTOMER SERVICE."
OPTIONS: A). negative B). positive
A).