Q: : I really wish there were a nursery that could compete w/ their tree selection. It became apparent after they planted our three fruit trees a few months ago that they'd injured the apple tree w/ a giant pole they drove through the roots (to keep the trunk straight, they said, unlike the apple tree we'd purchased there the previous year and planted ourselves. Irony? We'd chosen that apple, and it was curved when we bought it. Furthermore, they were only supposed to plant the other two trees. If we'd have planted the new apple, as planned, it wouldn't be struggling to survive, right now). More than anything, the experience reminds me to be assertive and complain about terrible service, and to look elsewhere before buying any more trees from these people. (Edit: Apple tree died.)

A: negative

Q: Ever since our first visit we had been longing for a second try. Finally got to go to Vegas for vacation again and we reserved for Mesa right the way. Their food is great as usual. I couldn't resist ordering the ribeye again medium rare, and it's terrific as ever. Very nice crust on the outside, juicy meat on the inside. And the sauce pairs so well with it. My wife ordered the salmon this time, very moist and juicy, she loved it too. For appetizer we ordered the shrimp tamale and duck pancake. But was done very well and very tasty. Mesa Grill food are always on the strong side, but you never feel food being too overpowering and I could definitely have more. However, food aside, I have to say we were not as impressed about their staff services this time around. On our first visit it was fabulous. This time our server was very nice but not top notch by my book. The staff at the front though really left us some bad taste. First of all, when we made reservation, my wife clearly said 7 people, 4 adults and 3 kids. When we arrived and checked, they said no only 6 people. Fine, things happen and I consider that innocent mistake. But the staff didn't show any "concern" or "eagerness" to help fix the problem. Ending up my wife stood there for a few seconds and asked "so is this going to be OK?" The male and female staff stood there, looked at each other, talked a bit, and said "yeah it's fine". My wife then said "OK, thanks. We will be waiting outside because of the kids". Both staff did NOT even acknowledged her, not even looked at her once. Seriously? To me it's very basic customer service to at least acknowledge your customers. I don't even we were even asking for the unreasonable. Mesa is not the most expensive restaurant out there but still on the high side, so I personally expect better services overall.

A: positive

Q: Giant place. I would say that it is 2 or 3 times the size of many major city convention centers. It is not walking distance for the strip or any major hotels except the Hilton and the Embassy Suites. The monorail is actually a pretty decent option to get over there if you are staying in any hotels on the east side of the strip. Otherwise you are stuck with taxis which are ok. There is some food options in the convention center in between the Central and North Halls. You can get a slice of pizza, cup of coffee, nathan's hot dog or some chicken fingers. Definitely a little mark up to the price, but cheaper and easier than leaving and coming back. The setup is a little disjointed but manageable.

A: positive

Q: REI has a great selection of goods. I was a little surprised by the lack in interaction we got from employees... Despite standing near the front door for a few minutes (we were looking at the different brochures they have) we were not greated. I had never been in an REI so we walked through the entire store...After checking out most of the clothing, picking out a couple books on hiking, looking at the camping gear, picking up some energy bars and selecting a new yoga mat we were finally asked if we needed any assistance as my husband was looking at bike accessories. From this point on, service was on point. The employee that rang us up was very friendly... He remembered my husband from a prior visit and asked him about the items he had purchased then. My husband signed for the purchase on an iPhone and the reciept was emailed to him... Nice touches. I am sure that we will be back to spend more money at REI soon.

A:
positive