Please answer this: W: Hi, I'm calling to make some changes to an existing reservation. M: Certainly. Do you have the reservation number? W: Sure, it's 219. M: That's a reservation for Sally Menkel. Is that right? W: Yes, that's right. I'd like to change the check-in date from September 15 to September 16. M: Certainly. I can make that change for you. Is that the only change? W: No, the check-out date will also change from the 23rd to the 24th. M: No problem. We have you arriving on the 16th of September and leaving the 24th of September - altogether, eight nights. Will there be anything else? W: Yes. Instead of a courtyard room, I'd like a room with a view, preferably on an upper floor. M: I can certainly change that for you, but there will be a change in the room rate. The new rate is $199 per night, instead of the original $179. W: That's OK. These are all the changes. Thank you very much. M: You're welcome. Have a nice day! What was said before this conversation?
++++++++
Answer: M: Hello, Milton Hotel Reservations. How may I assist you?
Problem: Man: It doesn't matter---as long as I can hear and get down the important points of what he says it's OK. Woman: I'm going to the library after this. I want to get this report finished so that I can go to the cinema later. What was said before this conversation?

A: Woman: It's a bit crowded isn't it... worse than a football match! Can you see well enough from here?
Problem: Given the question: M: You are joking! Do you know how expensive that place is? There is no way we can afford to stay there What was said before this conversation?
++++++++++++++++++++++++++++++++
The answer is:
W: Why don't we stay at the Grand Regency Hotel?
input question: M: Yes, I'm really proud of it. I have thousands of stamps from most countries of the world. W: Wow, that's great. How did you get all of them? M: Sometimes I took used stamps off envelopes, but mostly my dad brought them back from his travels. Some of the stamps in my collection are of great value. Drop over sometime and I'll show you my collection. W: Thanks, I will. What was said before this conversation????
output answer: W: James, you have a large collection of stamps, haven't you?
W: Well, you would like to check the progress of the website-design, right? M: Yes, but it seems that we've got some problems with the BBS. The part-time web designer was not as good as what we had thought before. She informed us just now that she could not complete this task. W: Well, didn't you talk with her about what she should do at the beginning? M: Not really. She was recommended by Sampson and from what he told me, she sounded to be pretty qualified to do the job. I'm not asking for a terrific web design but to build up a structure with all the basic elements of web design. W: Did you ask her why she wasn't frank with you in the beginning if she couldn't do the BBS? M: I did. But she said it was a communication problem. W: So now what do you plan to do since she got the job half done? M: On one side, I will not pay her full fees since she wasn't honest with me in the beginning. On the other side, I have to search around for another guy to complete the job. W: I agree. That should also teach her a lesson. For us, I think we had better turn to our Part-time Job Center for help. There, we can get a professional to work at it. What was said before this conversation?
----
Answer: M: Hi Jane, please come in and take a seat.
Q: W: Yes, what can I do for you? M: I'd like to find some general information on computers. W: Is this for a particular research project or some general information? M: Well. I just need some general information for now. W: We have quite a few magazines here dealing with computers. M: Can I have the titles? W: Follow me. Let me show you how to find them. What was said before this conversation?
A:
M: Excuse me. Is this the Reference Desk?