Choose your answer: is the following review positive or negative?

TERRIBLE COSTUMER SERVICE This place was horrible -- we arrived at 9.00 pm and they gave us a table. A lady came to take our order but BEFORE greeting us she made an ugly face and told us in a bad mood than they were closing at 9.30 pm, I was asking questions about veggies in some dishes, after answering 1 or 2, she said we needed to hurry up as they were closing in 20 minutes refusing to answer additional questions. Every time we asked for something she kept saying "we need to close at 9.30 pm"; she was nasty and awful, NOTHING close to nice or polite, she made us feel we just came to bother her and her family business; finally at 9.25 pm she basically kicked us out of the place. AS COSTUMERS WE FELT HUMILIATED AND WE WILL NEVER RETURN. This lady (the only female we saw as waitress working there) was really despotic! When leaving, a male said happy holidays to us, the other males were OK, the only horrible one was this female, more than enough to never go back. Just rating 1 star because there is no option for none. Please eat somewhere else.

pick from the following. [i] negative [ii] positive
[i]