You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

What an awful experience! Will not be returning! I am the ideal patient that has no cavities, teeth work, or problems. My whole appointment was just one awful thing after another. 1. Upon my arrival Im told they dont have a hygienist so someone else will be doing my exam. Why would you schedule my appointment on a day there is no hygienist when I need a cleaning? 2. Assistant spent half an hour taking my x-rays because she couldnt get the machine placement correct. Do you know how uncomfortable it is to hold that contraption in your mouth because someone else isnt getting the camera position correctly.3. Assistant immediately began polishing my teeth and snagged my lip in the tool. First off, why are you polishing my teeth when my teeth havent even been cleaned yet? Also, as the person polishing my teeth, why are you not maneuvering my lip away from my teeth so you can polish the front of them without spinning my lip into your tool.4. The dentist? or whomever Anna Nguyen is, returned to actually clean my teeth, and used the ultrasonic. Thats fine, however the assistant was not paying attention and continued to suction my throat rather than the water coming from the tool. She also would look away causing her hand to move to then suction my lip or cheek instead of liquid.5. Once the cleaning was complete the assistant returned to struggling to polish my teeth and then flossed. At this time she missed both of my back molars but I did not say anything because I plan to just floss them myself and get out of there. 6. Lastly, I opted in the beginning of the appointment prior to knowing that the experience was going to be less than professional, for varnish to be put onto two teeth. The assistant proceeded to dab the varnish all over all my teeth, getting it onto my lips and piles of the product on my teeth. My lips are still sticky 2 hours later. I really wanted to like this place but it seems that its a bunch of newly graduates or maybe interns working here. The two who handled my appointment today were not even on their website as part of their 'Team'. Long story short, I will not be returning and I hope that no one else deals with the same.The Pros I can say is their front desk seems very knowledgeable, in particular their insurance specialist and the business itself seems very up-to-date with everything being digital.
negative