Sentiment analysis: At first, the guy offering to repair your cracked windshield seems like a cheesy sleazeball scammer (making presumptuous comments and trying to take advantage of any girl that looks gullible). But it turns out this place is pretty legit and the car windshield "crack repair" is genius on behalf of CRCW's business model. Not only do they have massage chairs, free Internet, TV, video games, vending machines, and "shopping" to keep you occupied while you wait, but they very successfully offer to fix your windshield for free. You have to call your insurance and make a "no fault" claim, which seems a little shady but is brilliant on their part and yours if you want to take preventative measures and avoid paying high deductibles and/or a pretty pricey fix-it-ticket. I spent over 3 hours at this car wash today. . . .I originally went to get a car wash and ended up going along with the windshield repair gig. I decided to come back within 5 minutes of driving away because it seemed as if the the guys did a really crappy job and cleaning the hood of my car and left some water stains behind. I also noticed a few more bigger cracks in the windshield that must have been overlooked. Second time around and 3.5 hours later: a simple car wash turned into over $140 in exterior detailing (that wax better have had some aerodynamic substances that make my gas mileage more efficient?!?!?). Nonetheless my car is spotless and they fixed the other cracks. Overall, I'm happy with the service and all car washers did a phenomenal job (probably the best car wash I've ever purchased). Waaaaaaaay too pricey though. . . I definitely got overcharged and taken advantage of. They made a bigger deal out of something I could have fixed myself: DON'T LET THEM FOOL YOU WITH THEIR HARD WATER SCHPEIL!!! Would have tipped more if my bill wasn't so outrageous.

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negative

Sentiment analysis: What a strange experience. I went in to buy a single slice of pizza at 7pm. The place looked closed, but the "OPEN" sign was lit and I wanted to support the local downtown Chandler shop. (I had been here two years ago and had a total disaster of an experience. I knew the place had to have new owners by now.) I stopped in, ordered my slice with pineapple for $2.49 and got a can of Diet Coke. "$4.24." says the nice lady behind the counter. So, I gave her my credit card. The bill I signed said $4.94. I thought I might have heard her wrong at the beginning, so as she heated my pizza in the microwave, I asked a man, presumably her husband, what the story was. As I suspected, they charged me extra for charging such a small purchase. No problem, but I would have preferred to have been made aware before I used the card. So, while I wait, I pop open my Diet Coke and it had no flavor. (We have this same problem at the office. You buy a bunch of diet soda from Sam's Club and by the time you drink it, it is like bad club soda.) So, at first I thought to myself, I don't want to bother this guy, but then I thought to myself, "These people work damn hard, they are trying to start a business. They would want to know that there soda is bad." So, I said to the man, "I think the soda has expired. It has no taste." I didn't ask for a refund and I was going to let it slide. I just needed something to wash down the pizza. Well, this really pissed the guy off, so he turns to the woman warming my pizza and says, "Put a hold on that order!" He pulls out five bucks out of the register, hands it to me, and non-verbally indicated that I should get out of his restaurant. Now, I was willing to put up with: - expired, flavorless soda - microwave pizza - a 20% surcharge on my bill without my knowledge. and this guy kicks me out of his restaurant! I try so hard to be pro-small-business, pro-local-guy, but this was like a Twilight Zone episode. Ironically, when I went here two years ago, I had an equally strange encounter. Now, it is possible that the immigrant owners did not understand that I was just trying to clarify the credit card issue for future reference and my complaint about the soda was just to warn him and help any future customers. But, I was in a bit of a hurry already and I didn't want to dig any deeper. Honestly, I feel bad for the couple. I'm sure they are working hard, but maybe they aren't made for the pizza business. I hope it works out because frankly I'd like to see them succeed and having a pizza place in Downtown Chandler makes a ton of sense.

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negative

Sentiment analysis: We took my sons Xbox 360 here, and the staff was Fabulous! Very knowledgable, helpful and patient! The Xbox is working great now, thanks guys!!! Don't hesitate head down and see them...very inexpensive as well.

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positive