Problem: What would be an example of an positive review?

Answer: This is a terrific "local" place. The menu isn't expansive and that's part of the charm. The food is about is very good and I've never been disappointed (been there dozens of times), it's clean and service is quick. They are friendly, even going around to the "children" tables and challenging them to "Texas Trivia". I take my out of town friends there. This is a best reason for overnight guests! The catfish is the best.... really... the best.

Problem: What would be an example of an negative review?

Answer: This store lost a customer. After the manager disrespected my role as customer I no longer will be ordering from this particular store.

Problem: What would be an example of an negative review?

Answer:
Sales department is useless. I called prior to driving from CA to inquire about the availibity of a part and was told they had several on hand and that they always stock that part. However when I arrived at the store they had none I was told that I should have called first. (If only I had thought of that)