Just moved to AZ and thinking of using Banner Del Webb doctors. After 30 minutes on hold with a scheduler line, accepted a appointment a month from now.. Called another clinic, got an answer immediately and an appointment in 2 days. Tried to call Banner back to cancel and after 40 minutes of holding during their "quiet" time, gave up. Plus, no emails are listed online - would have been happy to contact them that way. I give up - won't every try again. Maybe they will call to remind me?? What a horrid inefficient process.
How would this review be described in terms of sentiment?
pick from the following.
(I). negative.
(II). positive.
(I).