Sentiment analysis: Maybe the best brunch of my life. 7 of us on New Year's eve around 2:30pm. Waited for 15 - 20 minutes. Had the steak and eggs benedict, banana and nutella pancakes and french toast w/ berries and bananas. HIGHLY recommend the pancakes. Fluffy and smothered with melty nutella and syrupy bananas along with a cup full of caramel sauce on the side that is AMAZING. The shakes are huge and maybe too sweet.
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positive

Sentiment analysis: DO NOT HIRE THESE GUYS!!! This is the shadiest company I have ever worked with. I received a coupon in the mail for Tile & Grout Sealing for 25 cents/sq ft, so I thought I would try them out. They came out and basically steam cleaned our tile and told us it was sealed. Our brown grout was now white, so we stopped them out the door because my floor still had puddles of water sitting there. The grout was turning a chalky white color where portions of the water had dried. They said this was normal and it would dry clear. Should have known they were full of BS at this point. After several hours and drying the floor with a towel and with fans, my brown colored grout was completely white. I called them back and expressed my complaint. They assured me they would get people out there to fix the situation. The next day (another day of my weekend wasted due to this company), an agent came out and said they have never seen this before. They cleaned the tile again, with no change in color. They left. We had to reschedule, this is the theme of the company --"We will reschedule you until you quit calling us" The next reschedule was for 8-10am, I had to call them after they didn't show. The apologized then rescheduled for 12-2pm. They apologized then rescheduled for 3:00, no one showed till 3:30 with work beginning at 4pm. Grout still was not sealed after all of that. This morning we had a 7:30am appointment, he called at 7:30 to cancel to attempt a reschedule at 12-2pm or another day. WTF!? After negotiating and just trying to get a refund to go with an HONEST flooring company (no pun intended) he said someone will be there in the morning. Horrible business management. All the while he charged our account and had his money. All in all I spend about 2 days of my weekend waiting on 300sq ft of grout to be sealed. Buyer beware.....
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negative

Sentiment analysis: So I ventured into the savory side of things. I came in at 7 in the morning on a weekday on a whim for what I thought was going to be a quick bite before a cram study session that turned into a 40-minute wait... for an egg sandwich. Without the egg. That's right, folks; I ordered an egg sandwich with all the additional costly fixings and ended up getting a slice of tomato and a slice of ham crammed inside a sliced croissant. No egg, no cheese; WTF, that's what the sandwich is! Would have raised a big stink about it (and I usually never, ever do this) but unfortunately I took it to go and didn't want to backtrack just to B&M about my sad, sad breakfast. I ate that damn sad excuse for an "egg" sandwich and hated every second of it. P.S. The service is horrid. I've seen it mentioned in other reviews, but seriously. I waited for 40 minutes for them to... fry a piece of ham and slice a croissant? And the restaurant was practically empty. There was a kid interviewing for a job, a family who was served right after I arrived, and a couple out on the patio finishing up their brekkie. I asked for an update once, after about thirty minutes of waiting with no offering of water or anything. The lady at the counter gave me a frosty look and said, "It's coming." Well, guess what, lady? It never came. At least not the sandwich I ordered.
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negative