You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

[Q]: My family and I walked in Friday night (11/3/17). Friday nights are typically pretty busy at pizza parlors. I get it. The thing is, there was no line at the counter, and several tables were open. It wasnt that busy. I go up to the counter to order and the girl asked 'Have you already ordered?' I told her no. She said 'Our kitchen is really backed up with orders and its going to be at least an hour wait.' A guy behind her back in the kitchen chimed in 'At least an hour.' I told her, 'Ok, well probably just skip it.' Her demeanor quickly went from unhappy and stressed to relieved and smiling when she heard this. If I was the owner or the manager of this place, I would be pretty angry and concerned that my staff was persuading patrons not to order at the counter. They lost out on my $60.
[A]: negative

[Q]: Ordered online wedding invitations. Cheap, easy, and the final product looked fantastic. THANK YOU!
[A]: positive

[Q]: This is the worst store ever. The customer service sucks... The services and the network are great but the people there have no respect what so ever. This guy called Robert was in-charge of me when I walked in yesterday. I had a simple problem which would have to take a max of 15 mins, but guess what it took freaking 5 hours. When I told him what the issue was he responded with some vague answer, so I repeated myself thinking he didnt get it, so his exact response was ' Maam let me repeat myself, like I said....' This is no way to talk to anyone. I just ignored that comment and gave him my phone to work on it... half an later I go back to talk to him and he does not even acknowledge the fact that I was waiting for him, he walked by me 4 times... finally I said 'excuse me how much longer is it going to take..' His response 'its hard to say, it might take anywhere between 10 mins to 4 days.' I was so shocked at what he said, I just told him I will be back later to pick it up, so he said 'come back at your convince' So I go back at 5 PM and its still not ready... as soon as he saw me he said ' I have been waiting for you from the afternoon, but the thing is I just shut your phone so it will take another 10 mins...' at this time I lost it. I didnt know what to say to him anymore... Finally after an hour I got my phone back, and when he gave it to me he says, 'now that you have your phone back, I dont think you will need my services anymore' and walked just away. Dont ever go there if you have a choice, But if you do have to try to stay away from Robert. He is rude.
[A]:
negative