Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: A friend chose this restaurant for a pre-concert dinner. I was surprised when we arrived at the Sheraton because I don't typically think of Sheratons as "fancy" hotels. However, the hotel is beautiful inside and the lobby is quite high end. It took much longer than it should have to receive our cocktails. Our waiter explained that it was taking a long time on our drinks because they were serving a large party. While I appreciated the explanation, it doesn't make my time or money any less valid. If you can't serve other patrons, close the restaurant for the night. The drinks were tasting but the size was disappointing. A $12 non-martini cocktail served in a small juice glass... No. I had the herb roasted chicken which was really good but mildly disturbing because there was a bone sticking out of it (I have serious case of meat denial and do not like reminders that it was once alive... but that's my issue). The chicken was cooked well and the flavors were tasty. The grilled bread was also delicious as was the broccolini. While our server was very nice, service was very slow. It took a long time to get the check processed and we started to get nervous about missing the start of our show. As I've said in previous reviews, there are just too many other good options downtime to come back here. It's a shame because the food is actually quite good but the service and cocktail value needs work.
Q: positive

A: I cannot say enough about the caring and compassion shown by the vets and staff at Alta Vista shown to our beloved beautiful mutt, my housemate (the actual owner) and myself during her treatment - and in the aftermath of her demise. The kindness and gentleness shown by Dr. Hesser and staff to our girl will long be gratefully remembered as particularly will the doctor's genuine emotion and grief at her loss after tremendous efforts to save her. The love of animals was apparent in everyone we dealt with at Alta Vista during this entire devastating episode. For those few who felt rudeness on occasion from some of the staff, aside from whatever else may have been going on in their lives that day, If you'll note the bite and scratch mark SCARS on most all of the vet techs, you might pardon them for an occasional less-than-sunny, love-those-animals disposition. As others have noted, it's a clean, pleasant facility with a large waiting room. The hours, until 10pm M-F, and no-extra-charge Saturday and Sunday hours (til 7, I believe) are great. The ultrasound and radiology equipment appear to be state of the art and the surgical area clean and modern. The bill for our girl's treatment is semi-monumental but we were accurately informed ahead of time and approved the expenses. Professional medical care is expensive whether for human or animal, and compared to experience with prior vet, I do not feel like we were ripped off and/or nickled & dimed to death - but I will be thinking more about that vet care insurance my consumer mag didn't think worthwhile. Our gratitude and highest recommendation to Dr. Hesser and all the staff at Alta Vista who took such good care of our girl and who were kind to us as well. Past kudos to Dr. Penn as well.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I used to love it here. I don't know when they decided to downgrade their service, and quality, but it showssss. This place has become the high priced, low quality dinner theater restaurant, in my eyes. Don't get me wrong, I love their happy hour. Half priced selected appetizers are now the only reason why I would stop here to eat. My hubby and I came for dinner, and basically flushed $200 down the drain. Everything was bland, and if it wasn't bland it was overly salty. The wine list made us laugh because they had a $42 bottle of Pinot and then it jumped to $700 bottle of Pinot. Nothing in between. It was just bad. Do yourself a favor and hit up their happy hour for the truffled mac and cheese. It is the same portion, as if you would order it for a sit down dinner, and the slashed price feels better going down.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I came here for their friends and family event, and while I typically wouldn't write about it since it was virtually gratis and it is their start-up week, I didn't even see potential in this place (I went to Bourbon Steakhouse for a similar type of gratis event, and it fucking rocked... I refuse to review them yet because I know I'll be back when they will actually be in operation). As a matter of fact, the only recurring thought I could muster during the entire meal (which, mind you, lasted just under 3 hours) was: What the hell? First bad experience here: sitting on the toilet, as a 5'9" woman, my feet were dangling. Bizarre. And the stalls are very looney-bin-esque... sterling silver from top to bottom with no obvious ventilation or way out if someone locks you in (yes, paranoid is the word you're searching for). Second: The chairs are beyond uncomfortable, but wouldn't be so awful if I hadn't had to endure such a long-lasting meal (note to restaurants: this long-lasting concept? Good for relationships and, like, gum. Not so much for supper). Third: I've had better food at pretty much anywhere that charges even a fraction of what this place does. It was kind of outrageous, but I didn't begin a violent rampage because, as mentioned, they were buying. Four: Our wait time in between dishes averaged at about 15 minutes from picking up the dirty plates to dropping new ones. This isn't accounting for how long it took for them to clear our table, despite the 9842759873 servers, bussers, sommeliers, and bartenders milling around (I'm not even counting the armada of hostesses). I can see many a Scottsdale douchebag or Eurotrash enjoying this place, but it's probably because (pardon me for being caustic) they haven't recovered their taste buds from last night's coke binge. Sidenote: Our server was awesome. That said, he'll probably find something better very shortly.