Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Great location, but that's about it. I've lived here a month and a half and have already had my washing machine catch fire and then (separate occasion) flood my whole apartment. Maintenance is slow to respond unless you physically go down to the office and demand service on a request which they always seem to have conveniently "just gotten." The walls are so thin and there is a train about two blocks away that will announce itself every 30 minutes. Very, very overpriced for what you get. Also balcony size is sort of random, you might have a big balcony or you might be able to stand on it if you suck in. I can't wait to move out.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: my first visit with DR Bernard I felt so great. I had no idea they had payment arrangements and the condition my dog was in would have cost me an arm and a leg. he gave me options and even put the follow-up visit on my payment arrangement since that do not adjust payment arrangements. my dog is doing great. BUT I went back for the follow-up visit and didn't feel the same, it was a different DR I will leave it at that. When i was going to leave the lady at the front desk argued with me about me paying for the 2 minute visit. even after explaining to her what dr Bernard had done with the follow up office visit, instead of investigating the situation and looking at my record she proceeded to say "no you only paid for the first visit so todays visit is $$" 5 minutes later she said " oh i do see that he put it on your arrangement. i felt she was not going to let me leave unless i paid for that office visit lol. anyways love dr Bernard. and will only make appointments when he is here.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I went here a few months ago needung two new front tires. Horrible customer service. Was treated horribly. Still got the tires anyway and decided to give them a chance. Today, I saw I had gotten a huge thumb tack in my rear tire. Went in to see if there was anything they could do, and was told, "I can go pull it out, see if it leaks, but your nine cars behind. So you'll be here a while." Which is fine. But the attitude was what made me decide to go to Discount Tire instead. Where I was very well taken care of. I was so disappointed with Fletcher's. So sad to see that many places don't have very good customer very service anymore. I woukd try discount tire. Sure you might pay a little more but it is worth it.