Read the following article and select the best answer. Article: Early this morning, I got up to make a batch of Rice Krispie Treats for my neighbor across the hall. She barely greets me when we see each other, and her sweet little boy, who's now four, has picked up her mother's manner and will not talk to me, either. Last Monday, she had called the firefighters when a pan I'd forgotten on the stove caused my flat to fog up while I was out taking a walk. When I came home, the street in front of our apartment house was blocked by a police car, a fire truck and an ambulance! The instant I saw them, I remembered the pan! Luckily, nothing serious had happened, and all my neighbors agreed with the firefighter who said, "It could have happened to anyone." When I thanked the neighbor who had called the firefighters-let's call her Ivy-and apologized for causing the trouble, she just asked if my cats were all right.When I said they were fine, she said, "Well, that's ok then," and turned into her flat.l felt strangely safe, knowing that even though we don't get along, she'd done the right thing and didn't blame me.So, the Rice Krispie Treats. Last Christmas, my neighbor carelessly let it out that she was holding a grudge towards me because of an incident we'd had four years ago.I had particularly apologized and asked if there was anything I could do to improve our relationship. She would not accept my apology. It had taken me a lot of courage to apologize and ask that question instead of insisting that we both shared responsibility for what had happened.Her flat-out refusal to make amends really shocked and saddened me.After that, I decided I'd just leave her be-a relationship takes two to work.So, you see, I was really scared she was going to refuse my offer again, leaving me standing on her doorstep, facing the closed door and holding my plate of treats. I know some people have a hard time understanding how the possibility of rejection can make an adult so afraid, but that's just the way I felt. Then, I reminded myself of how loving and good I had felt yesterday when I'd done... Question: The neighbor held a grudge towards the writer most probably because _ . - the writer's cats disturb her neighbor frequently - the writer didn't thank her for calling the firefighters - the writer never apologized to her for her misbehaviors - the writer had an unpleasant experience with the neighbor long ago
the writer had an unpleasant experience with the neighbor long ago

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Read the following article and select the best answer. Article: Banks view online banking as a powerful "value-added" tool to attract and keep new customers while helping to _ costly paper handling or teller interactions in an increasingly competitive banking environment . Today , most large national banks , many local banks and credit unions offer some form of online banking , variously known as PC banking , home banking , electronic banking or Internet banking . Online banks are sometimes referred to as "brick-to-click" banks , both to tell them from "brick-to-mortar" banks that haven't yet offered online banking , as well as from "virtual" banks that have no physical branches or tellers whatsoever . The challenge for the banking industry has been to design this new service channel in such a way that its customers will readily learn to use and trust it . Most of the large banks can now offer fully safe ,fully functional online banking for free or for a small cost . As more banks succeed online and more customers use their sites , fully functional online banking will likely become as commonplace as automated teller machines (ATM). Online banking has a lot of advantages . Unlike your corner bank , online banking sites never close; they're at hand 24 hours a day , seven days a week , and they're a mouse click away . If you're out of state or even out of the country when a money problem appears , you can log on instantly to your online bank and take care of business . Online bank sites generally carry out and confirm deals at or quicker than ATM processing speeds . Many online banking sites now offer fashionable tools to help you manage all of your valuable items more effectively . Question: What is the challenge for the banking industry according to the text ? - To make online banking attractive . - To open new services all over the world . - To offer online banking for free . - To take care of business 24 hours a day .
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To make online banking attractive .

Read the following article and select the best answer. Article: In 2007.five young people in the American state of Massachusetts developed an idea. The team knew that the world is filled with mobile phones.About eighty percent of all people are said to live within reach of a wireless telephone signal. The idea was to use mobile phones and the Internet to connect job seekers with employers.The young people wrote a business plan and formed a company called Assured Labor. Assured Labor won a development competition at the Massachusetts Institute of Technology (MIT).Three of the founders were graduate students there. ' Assured Labo is an electronic market place.It has two parts.One is for;the United States.That operation was launched in January in Boston.It links people with employees offering temporary jobs. The other arm of the business is for developing markets.That operation is meant to help people get mbfe permanent jobs.A representative is currently building partnerships with universities,and international companies in Central America. Assured Labor's president David Reich,says the companies now place job advertisements on radio or in newspapers.Some even drive around in cars with loudspeakers announcing that jobs are available.He says the companies are interested.in having more modem hiring practices. Through Assured Labor, companies will list open positions on the Internet.People who think they could do the job could reply by text messages or on their cellophanes. This is how the system works inprefix = st1 /Boston. The jobs available include house cleaning.Dog walking and home repay. People who want their house cleaned,for example,can look online at a list of twenty housekeepers.The list tells what services.they offer,and how much they want to be paid.People need two letters praising their work to get on the list of service providers. The employer chooses workers they would like jot hire ,The company then sends the workers a text or e-mail message so they can respond quickly to an offer. After a job is completed,the... Question: what kinds of jobs does Assured Labor offer? - Temporary jobs. - Permanent jobs. - Free jobs - Both A and B*
Both A and B*