Problem: If you know exactly what you want and don't need to speak to anybody then MAYBE go here. I have been in twice and on both occasions left an armful of goods behind that I had selected because of my inability to get anybody to help me with other articles. The staff seem to go out of their way to avoid you. The place is totally understaffed. You have to beg for help and then get a nasty look for interrupting a conversation with another staff member. If you need help with Bike accessories - FORGET IT. They have a so called bike specialist who both times was not in and nobody else in the store knows a thing. The line I was given is that they are trying to find staff. Are you kidding me, in this recession you can't find good people!! The best was when asked upon leaving the last time if I found everything I was looking for and saying, "No there was nobody to help me", the answer I got was "Okay". They don't give a darn about customer service and don't deserve your business. The worst part is that seems to be a common theme if you look at the reviews for other stores. BTW both times I was one of only 2-3 customers in the store.
How would this review be described?
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A: negative

Problem: This is definitely my second home! Always a great shopping experience. The layouts pretty much the same as any other, however they have a solid selection of produce here, so you can get all of your shopping done in one run.
How would this review be described?
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A: positive

Problem: The concept is there but the execution is poor. I've been in a few times as it's convenient to where I work. But from set up to service, the business model is pretty dismal. What would be best served as the front entry way is blocked by tables and there is limited seating on the inside- total functional obsolescence. The inside space would have probably been better used to put in a few industrial juicers and utilized for prep space. I've had a couple of juices made there a la carte and the first time the wait was way too long, (my Jack Lalanne works faster), and the next time the girl behind the counter told me she had to ask permission to make my juice because there were two...TWO...other customers in the whole place, who had just placed an order. I told her not to worry about it and walked out. I just went over there to give them another try before solidifying my opinion, because every place has an off day, but this time the cook or manager had to get up from his laptop and get someone out of the back to ring me up. He said he didn't know how to use the register. The place was totally empty with 3 people working, and I had to wait to get rung up. The two employees "working" the register area were in the back gabbing it up. Maybe just another off day? Dunno. In my opinion, if Nourish concentrated solely on being a juice and salad joint, kind of like Grab a Green in Scottsdale, or Inta Juice in Chandler, they'd probably be much busier- and if they got some visibility from the main roadway that would help too. I'm afraid this place might not make it long, short of someone like Marcus from the Profit coming in to revamp things a little. It's a total bummer because Gilbert really needed a place like Nourish, what with all of the pub-food-type places around and nothing really healthy. So I was disappointed to say the least.
How would this review be described?
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A: negative

Problem: I placed my order over the phone. 2 kids call me and cheese. Server informed that it came with a cup cake and drink. When I was done placing my order the girl on the other line did not even ask for my name or number. I had to call back to confirm my order. When I got there and I received my order there was no cupcakes for dessert! I got freaking roll ups!!!! Seriously??? I paid almost 8 for each kids meal and you give my kids a freakish roll up? I have those at home. Then the server asked me what kind of drink I wanted with the kids meal. He gave me choices and one of the choices was apple juice I said ok that's fine. He came back with no ape juice. He said that I was not included in the kids meal?? Really???? I I was really looking forward to enjoy their food but it just gave me a horrible headache!
How would this review be described?
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A:
negative