Problem: I made the mistake of trying to return a pair of gloves that ripped the first time I took them off. They were very rude, almost angry that I didn't want to get another pair. I won't go back.
How would this review be described?
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A: negative

Problem: I have seen this show 4 times. It is fun and the performers are amazing and so talented. If you can only see on Cirque Du Soleil in LV, this is the one to see. ...and it is reasonably priced for front section seats.
How would this review be described?
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A: positive

Problem: Like a lot of other reviewers I'd have to say the food is 5 star but the service is horrendous. We were blatantly ignored once and got up and left after 15 minutes of staring at the menu. We gave it another shot and actually made it to the ordering part; and the food really is phenomenal once you actually get someone to take your order and bring it to you. The horrible service explains why it is never busy when we've gone. Which is unfortunate because we love the food. If they ever bring this place all together into a 5 star worthy eatery they will have a money making gem there! Until then know it's hit or miss on the service. More miss than hit. And honestly for me that was their last chance to gain me as a regular. Sorry Otro.
How would this review be described?
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A: negative

Problem: Wow! Never had this bad of a service before and this is in Las Vegas! Service was really, really slow... We came here for dinner around 8pm and it wasn't even busy so I don't understand the extremely slow service. The worst part is, the servers didn't even apologize for the bad service and they completely ignored us while we were waiting for our food. Waited an hour and more for our food, and when they came, there wasn't even anything special about them. The worst part?! They charged us for 18% gratuity automatically just because we were a party of 6.
How would this review be described?
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A:
negative