What is the sentiment of the following review?
They really need to be clear that THEY USE HARD WAX. I went through their whole website without seeing anything about using hard wax. They also ask for your credit card number just to set up an appointment! Not a good way to start, but I gave them the benefit of the doubt and went through with it. I do give them credit for having a pleasant ambiance BUT their wax has to be applied 2-4 times in each area just to get all the hair out. Some skin near my right eyebrow came off and started bleeding from repeatedly waxing the same spot! When I complained to the aesthetician, she simply said, "Oh, that's normal". I kept my cool but that is NOT normal. I've been getting waxed regularly for over 10 years and that's not supposed to happen if done correctly! Not only was it painful but also ineffective. There was a lot of leftover hair on my eyebrows and lips that I had to tweeze when I got home. I also got a Brazilian, underarm and lower leg wax. The body waxes weren't as painful but hair was also left sporadically. I was mainly turned off by so much hair left on my eyebrows and upper lip. They also pressure you into buying their products. When I got to the counter, they already had products sitting there right next to my bill so I felt really pressured and hassled. I tried to say "no" and was given major attitude so I ended up buying a measly 2 oz. scrub for $5 that has similar ingredients as dishwasher soap. Ugh. So not a good deal and not nourishing for the skin. I only read the good reviews before making my appointment. Looking through the bad reviews now, I'm sure I'll get an excuse and attitude filled reply from the owner justifying everything I complained about but I don't care. Their services were not up to par and I do NOT recommend this establishment.
OPTIONS:
*negative;
*positive;
negative