Problem: What would be an example of an negative review?

Answer: First things first: the Cincinnati chili is NOT Cincinnati chili. It's too tomato-y and thick, almost like it was based off of a spaghetti sauce. I'm from Cincinnati and I've been to Camp Washington, Dixie, and grew up on Gold Star and Skyline... This stuff at Egg Works is just wrong. Second, our waitress, Jennifer, was a dud. She never cleared our over crowded two person table until after our meal and didn't give a crap about whether we were enjoying our food or not. She kept saying she would bring us water, but would forget over an extended amount of time. I ordered the Country Benny and was not impressed (go to the Cracked Egg for a better version). My companion ordered the Santa Cruz burrito, which looked good, but was not Jessica-friendly (onions galore), so I abstained. Their shining star was definitely the banana nut muffin, you're missing out if you go and don't order it!

Problem: What would be an example of an negative review?

Answer: What started off to be a nice experience quickly fizzled when an hour after leaving the theatre we realized we were given the wrong credit card. We had to go back to the theatre. My husband spoke to the manger and the senior manager about the issue. They were pleasant, apologized, took down his information so if the other girl comes back with our card they will call us. They also sent him off with a bunch of coupons for free appetizers bogo entrees and a few movie passes. That would have been a very kind gesture if they didn't EXPIRE on 10/15/2011 being that today is 10/9/2011. The few movie passes don't expire for a year which is nice. Those "might" make up for the time it takes for me to cancel my credit card, change my auto pays to a new card etc. Tip for the Esplanade: Please give your servers flashlights so they can give out the right credit card to the right customer. (On a side note: our friends that went with us were given the wrong change and had to let the server know or they would have been short-changed) We will stick with Harkins at Fashion Square.

Problem: What would be an example of an negative review?

Answer:
Ugh. I get annoyed just thinking about my first and only dining experience here. It's going to take a lot for me to want to eat here again. Maybe I had set my expectations too high. Maybe I was too worried about having those expectations met the entire time I ate here. Maybe their menu selection really wasn't that great the day I went and their waitstaff really was that annoying. For now, I'm going with the latter. Croque madame. Gnocci. Mussels. Those were our menu options. A sandwich, some balls of dough and seafood in the middle of the desert. Why? How does that even make sense? The bread on the croque madam was overly buttery, a failed attempt at resembling anything remotely grilled or toasted. I have no idea what they were trying to achieve with that. The gnocci was very unmemorable. And the mussels were mediocre at best. One more thing: the fries. Let me talk about the fries for a second. Each entree, even mine which didn't include fries, came with a mountain of fries. Again, "Why??" No idea. Was the chef over zealous about giving out fries? Were they knowingly trying to supplement their subpar food with free French fries? Was it necessary to give us five pounds of this stuff? It was a. Lot. Of. Fries. On to the service. Our waiter was teetering very close to annoying. Lingering at our table, asking us what ethnicity we were, what our plans were for the night, where we were from. Dude, can a girl eat her food without having to entertain the waitstaff? Guess not. Of course all traces of doting attention evaporated when it came to paying the bill. The sun had set, it was very dark outside and we were trying to split the bill in the dark, amongst six people. Yikes. The combination of our clingy waiter's intrusive and at times, snide remarks and the poor menu selection have me more than convinced I do not need to eat here again. Next time Thomas Keller. Actually, maybe not.