Problem: I was immediately handed a beverage and asked to play a highly entertaining round of cards against humanity. These ladies are awesome. Come hang out here.
How would this review be described?
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A: positive

Problem: Flight 1174 from Cleveland to Las Vegas. Had a first-class ticket. Tried to enter the UAL Club in Cleveland. "Only International First Class can come in. Domestic First Class cannot. What, am I going to drink you out of business with a cup of coffee and some peace and quiet away from the terminal? Other airlines let domestic first class into their clubs. Then, on-board, in first class, the attendant hand-picked [certain club status] people to receive the hot breakfast, like the guy next to me. She skipped me, and found another [certain club status] and others to get the hot breakfast. Then, she was so sorry, all I could have was corn flakes with a banana and a fruit plate. Screw these guys. They know how to create bad customer feedback all by themselves. I'll stick with airlines who know how to treat first-class customers like first class, not coach.
How would this review be described?
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A: negative

Problem: This is a fun place, albeit crowded. The burgers are great, and customizable- and their shakes are also very good. They put some good effort into the decor, and the logo and theme are a nice and fun touch. They also have a bunch of TVs playing sports channels, and a bar (not sure if you can order food at the bar, but I think so.)
How would this review be described?
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A: positive

Problem: I had a bad experience with Camelback Cleaners. I brought in a blanket and my sofa cover, I didn't get them back for three weeks. When I dropped them off I was told to return in a week. When I did they told me they would need another week. Why they hadn't called to tell me this is beyond me. So I came back the next week and they told me the dry cleaners, they do not do the dry cleaning themselves, had misplaced my sofa cover but not to worry because they'd probably find it soon. After another week they called and said they'd found it and I could pick it up. In the end it'd taken three weeks to get a clean sofa cover and a blanket that reeked of chemicals. It was upsetting.
How would this review be described?
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A:
negative