Sentiment analysis: Wanted to like this place, got seated next to glass wall with the view of the strip (beautiful). And they had an amazing DJ during Sunday brunch! The food was fine but felt priced higher for its worth. One of the items I tried was the Doritos Mac & Cheese, its listed as one of Vegas's best on the menu. I was expecting a culinary creative magic, it was just mac and cheese with crumbled doritos on top. It definitely wasn't the best I've ever had. I'd recommend so many other places to eat in the Venetian/Palazoo area than this place. Skip it!
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negative

Sentiment analysis: I have eaten here many times and the food is always good and today was no exception; however, the front of the house leaves a lot to be desired. We had a reservation for the outside patio and upon arrival were told they don't reserve outside tables. We were told in an abrupt and negative manner that we'd have to go back outside and put our name in at the end of the list of walk ins if we wanted a table outside. Also, most of our party had arrived and they rudely refused to seat us and promptly gave our table away. We could understand that policy, but it would have been much nicer had they offered us a seat in the bar while we waited. There were 5 women working the hostess desks and they were all equally abrupt and inconsiderate. This lack of friendly service pretty much ruined our experience.
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negative

Sentiment analysis: We ate here for the last time on Friday. I have to say, the food was fairly good. But this review isn't about the food. We were seated in the one booth that looks into the kitchen. Big mistake. After our meal, I noticed the waitress pouring liquid into a large percolator-type coffee urn. It looked like she was pouring from a small tea pot. Sure enough, I sat and watched while she poured pot after pot of tea that had been sitting on tables, back into this urn to be served again. By now my kids were watching, too, and the manager walked into the kitchen and spoke to the waitress. She imediately stopped what she was soing, but as tables were cleared, the staff continued to set tea pots next to this urn. Now I personally don't drink the tea, but I have seen people do all kinds of things to these teapots--add ice, add sweetener, toss in a couple of lemon slices. Grossed me out and made me wonder what they were planning to do with that eggroll on my son's plate...
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negative