I used to work as a Certified Nurse Assistant at this rehabilitation/skilled nursing facility. I just started my shift that afternoon, got endorsements from the previous shift, and prepared myself to meet my residents. One of my residents that day was post-op total knee replacement. I went to her room, introduced myself as her CNA, and asked her if she needed anything before I leave her room. And then, she told me she's having a hard time using the commode the previous nurses gave her when she was admitted to our facilty as it was very small for her given the fact that she also had a recent TKA (total knee arthroplasty). Because of this, I told her I'll do my best to look for a commode that will fit her. I looked in our two storage areas and fortunately, I found one that was perfect for her! Voila! I disinfected it really well and returned to her room with her new commode. Her face immediately lighted up when she saw what I was carrying and she started tearing up! Startled by her reaction, I asked her what's wrong and why was she crying. And then she told me she's been asking the previous shifts for two days and no one's bringing the right commode for her. They kept on telling they're going to bring her a new one, but they probably ended up forgetting her request. She was so ecstatic! I helped her try the commode and it really was perfect for her and she didn't have a hard time using it. She thanked me so much, and oh, it was mother's day that day! She told me one of the most touching thing, "happy Mother's day to your Mom and thank your Mom for me. She raised you really well." I had no idea a simple commode can bring so much joy to my resident. Small things really do matter! Why did the resident need a new commode? - not enough information - She was having a hard time using the commode since it was very small given the fact that she had a recent total knee arthroplasty. - The commode she currently uses has wear and tear. - The commode given to her by the previous nurses was too old and rusty to use.
Answer:
She was having a hard time using the commode since it was very small given the fact that she had a recent total knee arthroplasty.