Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: I stayed at the Sheraton Chicago Hotel and Towers in December of last year and had one of my worst hotel experiences ever. First, when I went to check in, I was completely ignored by the staff, they were rude and seemed to have better things to do than help me check in. When I got to my room, all the way on the 23rd floor, the room was dirty and had not been cleaned. So back down to the lobby and they seemed to feel it was no big deal and gave me another room. I went back to check and the new room was dirty also. There were pubic hairs on the bed and in the bathroom. It appeared the maid only went into the room and picked up trash and made the bed but did not clean. All I can say is YUCK! My next visit to the lobby the staff gave me an attitude about having to transfer me to another room AGAIN! Extremely poor customer service and gross rooms. I felt like I was staying at a $30 a night roach motel, not the $250 a night Sheraton. My advise is to stay away.

Answer: negative

Question: My stay at the Ambassador East Hotel was a pleasant one. I loved being able to take a quick stroll to Michigan Ave for some shopping. I also loved the Pump Room. What a fun place to hang out and enjoy a Blood Mary. The front desk staff was wonderful with my check in since my reservation was lost. They found me a room immediately even though the city was book up. I thought the rooms were clean and well maintained. The shampoo was great and I decided to take it home with me. I am looking forward to another stay at the Ambassador EAst in the spring when I return to Chicago.

Answer: positive

Question: My husband and I recently stayed at the Conrad Chicago for three nights, a Thursday through Saturday. Let me say we were less than pleased with our experience. We chose to stay in the "King Bed Deluxe Room" and for an average of over three hundred dollars a night we were sorely disappointed with the accommodations. Upon entry the room looked as though it had not been cleaned thoroughly, the rug looked dirty and there were crumbs or something on the dresser. The room was size was average, and again for three hundred dollars a night we were expecting a almost suite type room. The major annoyance was how loud people were. We came in after midnight each evening and long after we went to bed we could hear people coming down the hallway yelling and running. That is totally unacceptable for a supposed high end hotel. You can expect a loud guest maybe once, but every night is ridiculous. The service was also extremely sub par. We had to wait 20 minutes at check in because the girl at the counter was too busy talking to another employee about what she was going to do after work. One day we put the no house cleaning sign on the door and a maid literally walked in on me. She completely disregarded the sign, did not even bother to knock and just unlocked the door and came right in. It scared me and I'm just glad I was not getting out of the shower or changing. So to sum up, we will never stay at the Conrad again, we will never recommend it to anyone else, and for the money there are a hundred much better hotels to stay at in Chicago.

Answer:
negative