I have worked in a customer service job for four years and this was an absolute terrible customer service experience. First off, don't come here within the last 40 minutes of them being opened. Everything felt rushed. The lady at the register told myself and other customers "they were out of meat and it would take at least 20 minutes to cook" in a persuasive way to try and get everyone out. When I ordered a combo, she asked if I still wanted the egg rolls (that come with the combo) as that would delay my food even longer if I still wanted them. All the nozzles were off the soda machines so getting a drink was an even more difficult process. They also decided to lock up and turn off their open sign 25 minutes prior to close to keep other customers out. The only reason I give this location two stars is because the food is still better than eating at McDonald's. Terrible customer service.
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negative

A Thanksgiving "dont". A total turkey. We were looking forward to a nice meal with our adult children and grandchild. We were offered a selection of salmon, turkey, and beef, which came with appetizers, sides, and desserts, all inclusive. Our granddaughter wanted green beans. She is 3, and frankly, the fancy stuff just does not impress her. So here came a plate of green beans, which were taken away as soon as dinner arrived. The staff is VERY quick on the withdraw. We requested they bring the green beans back, and she got a plate of fresh - and very hot green beans. We ate our meals, very nicely plated and well seasoned, but frankly, it was not even close to impressive, very tiny portions too. I'm sure they were churning these meals out quickly in the kitchen, as it was very crowded in the dining room. Our bill was over $300.00,( there was one glass of wine in that mix), because they mistakenly charged us for the 3 year old. Even though the waitress asked us how old she was. Nothing was very hot, nothing was very good, and I think that the price was totally out of line.
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negative

what do they say about idiocy? making the same mistake over and over, expecting different results each time? well, tattoo idiot on my forehead and give me a pickled pork foot to knaw on. quick service, cheap, everywhere, and usually no longer than 10 minute wait. but every time i come home, my girl immediately inspects my head and ALWAYS notices their mistakes....I don't usually notice until a day or so later....mostly they never clean up over my ears, leave large uneven patches on the crown of my head, and never ever cut my bangs to match the rest of my head (thus i have a little poof of long hair in the front). then i take my receipt back and get a re-do. every time. well...if it's simple enough, my girl will just trim it. i've tried different times of the day (first thing in the morning so the cutters are fresh, or later in the day after they've warmed up), but that strategy doesn't really work either. but i just keep going back. so it's not really great clips then is it?
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negative

Ive been here on multiple occasions and I have never been fully satisfied. The wait staff is poor. On one visit, two other couples had been seated and received their drinks before we even saw our waitress. Another time, we were the only ones in the restaurant and still waited 10 minutes before we saw our waitress to ask for the check. The food: It comes out fast which is kind of scary. It makes me think that they are just popping in the microwave. I watch a lot of kitchen nightmares :-p The chips and dip served when you arrive is more filling than the food to be honest. I liked the margaritas...Good pricing! Finally the best part: The chocolate mini chimis.
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negative