Problem: Write a negative yelp review.
A: Could not find 0 stars. Got one of there flyer's on the door and decided we were desperate enough to try this place for their spaghetti, meatballs and pizza. Boy, what a mistake!!!! The food was promised in 30 to 45 minutes and arrived in just a hair under 2 hours. Lets start with the food had a weird smell to it. Now we opened the spaghetti. It was cold, extremely dry, flavorless, the noodles were dried out like they were cooked yesterday. In their menu it states they "only use the finest quality imported pasta". BULL $HIT. If they did, they imported it cooked already. Now for the meatballs, low grade hamburger meat cooked in grease with absolutely, I mean absolutely no seasoning or flavoring and small, way to small for the price of them. The pizza was dry, crust was hard as a rock, cold and the pizza smelled & tasted like one of those frozen pizzas you get from the supermarket. The toppings besides the pepperoni was sparse, a light sprinkling of about a half a hand full for a 24" pie. And guess what the soda that came with the meal was warm. Warmer then the pizza and spaghetti. We called back to get a refund, and the manager (or some flunkie with a fake foreign accent (wasn't quite Italian, maybe Greek)) gives us a bunch of lip about how their food is cooked fresh. After about 10 minutes of bickering back and forth, the "manager" claimed that all his food is frozen. Gee, hence the freezer taste of everything. We finally had to drive to their location and surrender our food (which was fine, it was stinking up the house) and got a refund. YUCK YUCK YUCK with a serving of YUCK. Buyer beware.

Problem: Write a negative yelp review.
A: The service here was good. Unfortunately, the food here, like other Spinato's locations I've been to over the years, was bland, bland, bland. In the area, the location was convenient for the time that we had to give. On this trip we tried a Sicilian pepperoni pizza (excessively oily) and a MaMa's signature calzone (wet and runny, not moist). While there are worse places to eat, there are certainly better.

Problem: Write a positive yelp review.
A:
Favorite non chain in Chandler. The staff is great and they have a great rotating beer selection. The owner is very cool and always talks to us. She loves Freddie Mercury! haha.