IN: Your review and approval of the following product types in the EOL Data manager is needed (for directions on approval, please see steps for approval at the bottom of this e-mail). If you have any questions please call me at ext. 39555 or Chris Walker at ext. 37533 **** DO NOT APPROVE PRODUCT TYPES BETWEEN THE HOURS OF 6AM - 11AM**** Lawyer: Robert Bruce(Mark, Robert already approved Long Description) Product Type(s): Full Truck Load Dry Van Cap (2182) Description(s): A US Physical Full Truckload Dry Van Capacity Transaction with Enron Freight Markets Corp., under which the Seller shall provide and the Buyer shall purchase a fixed quantity of firm freight capacity at the Contract Price, as submitted by Counterparty via the Website. The total Shipment Price shall be the product of the Contract Price multiplied by the Trip Distance subject to possible adjustment for Accessorial and other charges as specified in the General Terms and Conditions. The Trip Distance will be the total number of PC Miler Practical Miles of transport between the five-digit zip codes of the Origin Points and Destination Points. The Payment Date shall be within 30 days of receipt of Seller's invoice and supporting documents. The term of the Transaction shall correspond to the date(s) set forth in the Product description on the Website. This transaction provides Full Truckload Dry Van Capacity from an Origin Point within [Los Angeles, CA], the Origin Zone, to a Destination Point within [Columbus, OH], the Destination Zone. Zip Codes comprising each Origin Zone and Destination Zone are as set forth on the Website. Pickup or delivery outside the Origin Zone or Destination Zone is subject to Out of Route restrictions and surcharges. Transit Time for each Shipment will be 80 hours. Diesel fuel is included in the Contract Price and no surcharge will apply. Cargo limitations may apply. The price is quoted in US Dollars per unit of volume, which will be the Contractual Currency. The unit of measure against which the price is quoted shall be PC Miler Practical Miles of transport and the Contract Quantity shown shall be in number of Shipments per Business Day. Trader(s): Matthew Arnold GTC:

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OUT: Product Type - Please approve

IN: Could each of you get me by next Friday( May 18,2001) a list of the top 5 priorities for each of your respective areas....and, if, possible, a consensus document reflecting the top 8-10 priorities for the entire group? A brief description of each of the priorities would be appreciated with an attempt to quantify, where possible, the value associated with each of the priorities( either value potentially created or loss of value avoided). Thanks.

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OUT: European Priorities

IN: Hi Guys, Delta has asked when the LOC can be issued for the final payment. We have every expectation that payment will be made on May 2nd, and we will know for sure by later today. Would it be possible to have the LOC by Tuesday? Thanks,

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OUT: GE Letter of Credit

IN: Dear eBill Customer: We're upgrading our eBill program to help serve you better. Your eBill account will be available to view on our new Web site - www.reliant.com/myaccount - beginning with your February bill. We've changed our bill to make it easier for our customers to understand. To introduce you to our new bill format, you will receive a paper copy of your February bill, in addition to receiving it online. You can continue to pay your eBill as you normally would by logging on to our new Web site, www.reliant.com/myaccount. There is no need for you to respond to the paper bill, or to take any other action except to make a note of your new Reliant Energy Residential Services account number for your records. If you pay your eBill using an online bill payment service, such as one offered by your bank, Yahoo, or Quicken Direct Pay, you will need to update your account number information with them to ensure correct processing of your online payment. You will be able to continue to view your eBill information for January 2002 and prior months by logging on to ebill.reliantenergy.com/logon We thank you for your continued use of Reliant Energy eBill. If you have any questions, please contact us toll free at 1-866-222-7100. Sincerely,

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OUT:
Reliant Energy eBill Update