Problem: What would be an example of an negative review?

Answer: Everytime I fly through Vegas, I always end up at California Kitchen when I'm waiting to board a flight. Like most business folks, I am in need of a quick meal and to use the free wifi to tap into my laptop. I always seem to get asked to sit at the bar even though there are plenty of open tables in the dining room - specifically designed for single travelers (one to two chairs per table). I always insist on having a table as I like to work and have space. This visit, I was overcharged for food & given the incorrect order. When I informed my waitress that she gave me the incorrect order; she told me she'd take it back. My bill still came out incorrect & I had to request a refund. I know that having a 'rush' of people come through can be a bit hectic but I really dislike being treated like cattle. It isn't too difficult to get an order right as well as a bill. Most people would not care about being charged $3-4 more but it never should've occured in the first place.

Problem: What would be an example of an negative review?

Answer: I was very impressed with the office, but had multiple bad interactions with Dr Robert Segal. He is quite arrogant and lack patient edicate. On one vist, he refused to talk to me about one of my concerns because I had not notified them ahead of time. He never looks at you when you spead, he'll ask a question and then after a minimal answer move to his next question. Feels like he works from a checklist rahter than truely understanding my issue. On another visit, I waited over an hour in the waiting room. There was not even someone at the front desk to give me and idea of how long to wait. This week I was in the emergency room and was told to schedule a follow up with my Dr within 3-4 days... when I called for an appointment, I was told the earliest they could see me was two weeks.

Problem: What would be an example of an positive review?

Answer:
I have been taking my dogs to Betty's before she bought the business. She groomed my older dog Sam and Kira. I also use the self-dog wash in between grooming. I volunteer for Azrescue, she allows me to bring my foster dogs in for a free self wash. She also grooms our rescue dogs from the "e" list for a discount price! You rock Betty!!!