Given the task definition and input, reply with output. Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The location is amazing, right across from Nordstrom's on Michigan Avenue. The hotel is beautiful and the rooms are clean. But... We are Intercontinental Ambassadors (the rewards club) and to get to the Ambassador suite level, we have to ride a private "express" elevator. The elevator took three minutes to get to the thirtieth floor. When we checked in, the person behind the counter was rude and acted as if we were lucky to get checked-in. Also, there was a language barrier becuase she was Russian. The pool and spa were both beautiful, but we had to pay an extra fee because of "upkeep". If you want a nice hotel all the way around...go to the Omni.
negative