Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: After arriving at the Sofitel Chicago Water Tower hotel I was greeted with rudeness and snubery. My room reservations had been double booked, and instead of the suite I expected, I was given a much smaller guest room. Instead of having a concierge I had cockroaches. The dining left me wishing for fast food. The bar left a bad taste in my mouth with the cheap liquor and hot beer.

[A]: negative

[Q]: My boyfriend and I were amazed by the breathtaking view of Lake Michigan! We are from Texas so the view of the city was very important to us. We had no problems at this hotel... rooms, service, location were top notch.

[A]: positive

[Q]: This hotel is one superior hotel. The prices are reasonable and the benefits are just fantastic. My husband and I got a package that lets us get a hotel with a view and the view was amazing. Waking up to seeing Lake Michigan was a site not to miss. The rooms were always cleaned when we got back from our shopping at Bloomingdales or in other places in Chicago, and the customer service was top notch and very friendly.

[A]:
positive