Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

I stayed at the hotel during the Dave Matthews Caravan tour and would come home each night rather dusty/dirty from being at an outdoor concert with 200,000 of my closest friends. I used half a bottle of shampoo the first night. The second night, the staff had not refreshed my bar soap or shampoo. I informed the front desk who made apologies and said they would take care of it immediately. I got home that night with a tiny tiny bar of soap (hand soap) for the bath/shower and they had replaced the shampoo in its original place, nicely displayed, but with the EXACT SAME bottle of shampoo that was now 1/8 full. Yeah!! The hotel is in a great location to Navy Pier and Michigan Ave....I'll grant them that....but that's where their "pros" end. I'd rather stay at a Hampton Inn. I would not recommend this hotel to anyone.

negative

We were disappointed with this hotel. The staff seems hurried and unhelpful. Our room was not made up until after 5 PM despite several requests. The blower in the hallway blew freezing air, but the staff told us that there was nothing that could be done about it. The lobby is not inviting and there is no where comfortable to sit. The room and bed was comfortable, but the cream and and modern art work are not our style. The room lacked many of the amenities other hotels in this price range offer. Certainly not worth the rate compared to other hotels I have stayed at in Chicago.

negative

I just got home from my stay at the Fairmont Chicago Millennium Park Hotel. Me and my family were in Chacago for the the week and this hotel was the closest to where we needed to be. When we walked in the door there was a horrid odor. Almost like a public bathroom. The check in clerk was very irritable and was very uncooperative. She would not let us go to our rooms because our entire family was not there yet! When we finally got to our rooms the beds were not made and the room was uninviting. The beds felt like we were sleeping on rocks. After the first dreadful night we got up and went downstairs to eat breakfast. The food there tastes and looks like vomit. The rest of the weeks stay there was like living in Hell. The Fairmont Chicago Millennium Park Hotel is definitely not a good place to stay. It is actually probably on of the worst hotels I've ever stayed at.
negative