Article: ire additional employees. Advertise in your local paper as well as on Craig's List. Check with other call centers to find out what salaries are being paid. Look for people with call center experience who have excellent conversation skills and decision-making abilities. You will not want to work out of your house once you have enough business to hire additional employees. Lease space in a building that does not have a lot of noise, has flexible floor space to expand with your company, and has reliable Internet and phone connections. You may want to specialize in operating a call center for doctors' offices, software corporations, or telecommunications providers. Then you can target these markets in your advertising and offer discounts for referrals.
What is a summary of what this article is about?
. Locate to a larger building. Consider focusing on niche markets.