Problem: Stayed six days in Mesa for business. Unfortunately, Marriott doesn't provide transportation to and from the airport. Initially used the Super Shuttle to the hotel. Waited for over an hour because the driver drove past us. Had to call dispatch to reroute. Don't apologize or anything. Definitely did not want to give them any more business. Found Sam's Trans online and decided to try it. Great customer service. Driver even arrived early so that we wouldn't be waiting. Direct to the airport for two passengers for about $35. That's a deal! Will definitely use them again.
How would this review be described?
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A: positive

Problem: Meh. I ordered a strawberry and banana with nutella crepe - the insides were good, but you can't really go wrong with anything nutella. At least the fruits were fresh too. The crepe itself was totally off. It was difficult to cut - very rubbery and the taste / texture was very chewy. For the price, I would have to pass on this and go to one of the Jean-Phillipe crepe places.
How would this review be described?
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A: negative

Problem: Tonight I came with a group of people. One guy in the group did illegally sneak in a bottle of beer from another establishment in the San Tan Mall complex. He was quiet, but it was brought to the manager's attention. He came over and told the guy that he could not bring the drink in and needed to get rid of it. The guy said you mean drink it? The manager said you need to get rid of it, so they guy drinks it and hands the bottle over to the manager. No one else in the restaurant saw an issue, but the manager said he refused to service not only him but the entire party. Good for you - we went elsewhere.He could have told the guy not to drink the beer and taken the bottle, but the rest of the party wasn't doing anything out of line. The waitress was nice and it is unfortunate, but sometimes nice people suffer too. I did not bring a drink into the building but was refused service as well, so I have no interest in supporting your establishment any longer. Good luck surviving the recession.
How would this review be described?
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A: negative

Problem: This place is always a let down. It is a cool space, and has a good drink selection but that is about all it has going for it. The service is always painfully slow. The staff aren't that friendly. The food is overpriced, and of really poor quality. I have ordered wings a couple of times and they have tasted freezer burned every time, and had hardly any meat on them - fried bones that they tried to charge $12 for.
How would this review be described?
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A:
negative