I called 5 weeks ago. The day after I checked out. Told them I left my necklace behind the tv. They said they will go check and call me back. I waited and waited. No call back. Called back couple days later, they said they will have someone call me back again. Today is the 4th time I called them!!! Fourth!!!! And they apologized they don't have it! Someone went to go check only now!!!!!!!!!!!!!! I called 5 weeks ago the first time! Of course it's not going to be there now morons!!! And of course they said they will call me back again today. And how can they not have a manager I can speak to!
How would this review be described in terms of sentiment?
OPTIONS: [i] negative. [ii] positive.
[i]