Q: negative

A: We got to the hotel and our plans had changed. 15 minutes later, we decided we weren't going to stay. The hotel wouldn't cancel our reservation for us without charging us for a half day, even though we had spent less than 5 minutes upstairs and hadn't touched a single thing in the room. It's not like the hotel wasn't nice, but the lack of human understanding and customer service was disturbing. It's unfortunate that any sort of one time gesture couldn't have been made. With all the options out there, I will certainly not be staying at a Hilton again in the future.

Q: negative

A: We chose to have lunch at this buffet today because of the great reviews everyone is leaving here, however we were disappointed. We paid $79.99 for 2 and I wish we spent it at the nice restaurant. Food selection was very small. I love seafood and there was nothing of that sort. Just 3 types of sushi which I didn't risk eating as it didn't look fresh. Most of the food we ended up eating was really tasteless. Desserts were not tasteful either. I just don't understand what people are raving about. Maybe we just have high standards. Would not recommend this place.

Q: negative

A: Went here on a Friday night (honestly because we couldn't get into Cowfish) and it was mediocre at best. Started off with the house chips and salsa and ordered a side of guacamole. The salsa was too spicy for a house salsa, with lots of jalapeno seeds. The guacamole was flavorless. No flavor what so ever. Squeezed my margarita lime into it and added table salt. Still didn't help. I ordered the chicka-chicka boom boom per the managers request and enjoyed the boom boom sauce, but that was about it. The rice was dry and the beans bland. Canned beans are better. My boyfriend ordered the combination dinner; the sirloin taco meat looked questionable. I was expecting this to be a decent Mexican restaurant but it was beyond sub-par. We won't be going back.

Q: negative

A:
The Internet connection is so slow. I could barely check e-mail. The televisions are inconveniently placed in the family suites. The beds are stiff and the water in the sink and shower smell and tastes severely of bleach. The walls are so thin just having a conversation in normal tones in our room brought a noise complaint. The bar closes way too early although the bartender Valerie was a charming woman, very skilled at mixing drinks. The rides were fun but the stairs to get there were not. At least we avoided sunburns, although it was rainy outside anyways. The games around the hotel look like fun, but too expensive for our tastes. The main gift shop had some decent jewelry. The second gift shop was kind of hidden but had some neat stuff in it. The wave pool was lame. The food was a bit overpriced, but I did take advantage of the omelette bar, just be up really early for it. Probably never coming back because it's all too expensive.