Problem: I realized when I walked into the restaurant last night to meet my friend for dinner that I've actually only been to HNJ once before, and at least 4 years ago at the old location. I also realized that it was then that I first had this type of food but honestly I don't remember that experience at all. This time however, I'm sure I'll remember as it was AWESOME! This location is cute with brick walls and booths, as well as tables that aren't squished together. There are a number of flat screens along the walls but I honestly didn't even notice them. We got a booth right away and our server was great. She brought our waters, answered all our questions, and took our orders and it was all seamless. We ordered a pound of shrimp, clams, 1/2 dozen sausage, 2 corns and some potatoes. Everything came out within 15 minutes. We were really impressed by the size of both the shrimp and the clams. The clams were nice and plump and cooked perfectly. They weren't rubbery at all, quite the opposite. Also, the shrimp were cooked perfectly as well, which I was really happy about because both the last times I went to Boiling Crab, the shrimp were over cooked and tough. I also found myself loving the HNJ sauce more than the "Whole Shebang" at BC. It was much more flavorful and not as thick so it coated all the seafood evenly. Everything was served really hot so you never felt like you were eating cold seafood. Our server constantly refilled our waters and was really friendly. After being a BC fan for this long, I'm totally switching teams. Team HNJ all the way!
How would this review be described?
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A: positive

Problem: If you're a fan of big fancy, red carpet joints, this is not the place for you. The service is not good, it is understaffed, the restaurant itself is small and there are a boat load of people there. If you like eating some kick ass Mexican food though, this place tops the list. I had the pork and bean burrito with a side of their chipotle salsa. The meat was so tender and the flavor was so developed, I wept a little with each bite. This is on my radar for the next time I come out to Phoenix. Just hope they find a bigger location or open a taco truck.
How would this review be described?
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A: positive

Problem: So I read a few reviews before deciding to come here. A fan of chopped I figure it'd be worth a try. As we entered on Friday at 1pm, we were surprised by the lack of crowd. Three table of patrons. We read the sign after dumbly standing there for a minute or two without anyone greeting us and we seated ourselves. Looking around we saw many tables with dishes not bused. We sat. And sat. And sat. No one came to greet us. The one and only server finally came and took order from a nearby table. Did not acknowledge us. We are a table of 7... Luckily I had time on my hands so I read more reviews. On one of them a reviewer mentioned "the egg and I" nearby. We walked out without a goodbye. We were famished. Luckily the egg and I seemed close by. Keep in mind this was a spur of the moment decision. Triggered by the lack of service at our original destination. We arrive at egg and was greeted by a smiley hostess. The place was crowded. We informed her we wouldn't mind two tables of four. She smiled and said she has just the space for us. They pushed two tables together and made us a space by the booths. Service was prompt. Our waitress introduced herself as Jackie. The food was delicious. bottom line is the reviews seem to give the food good remarks. However we were turned off by the lack of service and never made it to the food part. Even if the food was five star worthy, the overall experience would have netted 3 stars at best. Being a small business owner myself, my constructive criticism for the owner would be to over staff part timers so short staffing does not ruin the reputation of the establishment. The difference at your competitor was night and day. As a result we are a loyal egg and I customer at the moment
How would this review be described?
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A: negative

Problem: This is the worst Harris Teeter I have EVER been to. Their seafood is total B.S. at best, their produce selection is limited, just plain old MEH all around. Their meat department has given me guff as far as service goes, but the rest of the store seems to be pretty friendly. I truly appreciate the heightened level of customer service that HT attempts to provide, particularly through their front end/customer service staff, but I've seen better at other locations... and much worse.
How would this review be described?
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A:
negative