For the record, they don't deserve 1 star. Let me be clear BUYER BEWARE when dealing with FINDLAY HONDA HENDERSON. They're a bunch of liars and manipulators. Thank you for perpetuating the used car salesman stereotype. These boys are slimy to the core...I mean they would sell out their own mamas, if they could make a buck. I went in on a Saturday with somewhat of a notion that I would probably buy. I had my heart set on a Honda CR-V XL complete with the nav system. I've been planning & saving for one for 6 months. I wanted all the bells and whistles because I keep my cars for 8-10 yrs. minimum. Plus, my trade-in was 8 yrs old and was warn out. Anyway, my wonderful salesman (you know who you are) told me with out a beat that there were no CRVs with nav available in Las Vegas. He said that because of the incident in Japan that one won't be available for 8 months and the prices were sure to go up. It seemed plausible, and my car probably wouldn't hold up that long. So, i bought one without nav. Come to find out on Monday he was full of crap. Desert Honda had 4 of them. By that time I had purchased and had no way out even tho they strung me along all day believing I could swap it out. Just to add insult to injury, no less than a week later a crack in the windshield appeared. No sign of impact from a rock or other object. It looks like a pressure crack or stress fracture. Of course I bought the coverage for windshields and dings, which now I'm getting the run around on. I can't EVER get ANYone from finance on the phone. Now, they're telling me it only covers chips. The only exceptions to this review would be Jason in service and Debbie who answered my call. I'm an avid Honda owner and have purchased vehicles in the past used and new. I've had nothing but good experiences with my Hondas. This would be my 3rd one & by far the worst experience of my life. My experience with Desert Honda was very pleasant and I enjoyed my car immensely for 8 years. A car is a huge expense for many and an extreme necessity for most. I felt hugely taken advantage of and betrayed. If I had it to do over, make no mistake I would see Kenny at Desert Honda. Btw, that 5 star review looks like the cheese bomb sales manager at Findlay Honda Henderson. What a tool. Last but not least the address is wrong. It's 933 Auto Show Drive.
Is this review positive or negative?
negative