Choose your answer: is the following review positive or negative?

Food is ok. Plating is elegant. Service is bad. Asked the waiter which lamb dish would he recommend, he was not interested to elaborate. I found a strand of hair on my veggie, told the waiter and he just smile and didn't say much. I'm very disappointed on how he reacted, seemed like he didn't care about the hygiene.

Pick from:
(i) negative
(ii) positive
(i)