OK you know how sometimes you may have a good experience at a business and sometimes you may have a bad experience, and it is random chance and luck. What is not chance is when a business goes above and beyond for absolutely no reason other than they are nice and care about their clients. I recently had such an experience with all the Vets at this hospital. We had a relatively new koi pond and we had some koi that were very sick. We had sent photos of the sick fish, and Dr. K, Dr. Jaime and his wife, communicated with us multiple times giving us input and advice without ever having charged a penny from us. We eventually brought two of our fish in to see them to be examined, and treated. One of the fish was extremely sick and did not make it, but the other recovered after treatment. After the fish recovered from its parasitic infection, it developed an abscess. We sent photos of the fish, and the vets gave us advice, and told us how to treat, and even asked to see followup pictures. It now seems as though the fish is getting better thanks to Aloha Animal Hospital. They did all this with no charge for their time and advice. Cannot give a higher recommendation.
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2).