Problem: What would be an example of an negative review?

Answer: This review is for the salon services. I came here to get my hair highlighted. I had bad roots and wanted more of a full coverage look. I asked my stylist if I should dye my whole head or highlight. She suggested highlighting then she would go in with a root touch up. This sound like a good idea to me. The stylist was super friendly and I really wanted to like her. She took off the towel for the grand reveal and right away I told her it was too light and brassy. I had to ask for toner. Asking for toner as a blonde is my #1 pet peeve. I expect stylists to know to use it, and I shouldn't have to suggest it. Anyway she used toner which helped a little in toning down the brassiness but the color was terrible. She kept explaining I wasn't used to seeing my roots covered which I felt was true. I went home still not happy. the result left me crying...seriously crying in my room for days. I called back to see if the damage could be fixed before going back to New York. At this point my hair was yellow like a pineapple. Still crying went to the salon met with another stylist. She told me we can't do anything. NOTHING. Except wash it and hope it fades. I was terrified. We went for a washing and my hair was still yellow. She explained another customer came in with the same problem, they tried fixing it but dyed her hair purple instead. yikes. Seems like they have a major problem. The new stylist tried to charge me for a wash....a wash?!?! I left again crying over my yellow hair that couldn't be fixed. Went home and googled solutions. Using purple shampoo came up. So I did just that. And fixed my hair myself. I'm pretty disappointed the stylist didn't give me this tip. It would've been nice since ulta is a beauty supply store for her to suggest purple shampoo and a product while there, but nope. Luckily, I had purple shampoo at home. It's a hair saver. Never again will I trust ULTA with my hair. The experience was awful and my hair still looks pretty messed. Luckily, roots are growing back.

Problem: What would be an example of an positive review?

Answer: Love the place just wish they had wifi.

Problem: What would be an example of an positive review?

Answer:
I came across this gem when AZ hosted the superbowl. I had what seemed like a million parties to attend and not much time. I bought the most phenomenal earrings ever. Extravagant gift to myself but they were so worth it.. Long story short had a small accident that weekend and took them back to the store..the owner Lisa fixed them for me like new. the past few years I have been shopping here sometimes for indulgent gifts for myself or cute budget minded outfits. There is something for every mood my wallet and I happen to be in. The owner Lisa is fantastic and knows my taste down cold. Recently she showed me an outfit I wasn't too excited about on Kim Kardashian I tried it on just because Lisa swore I would love it! Kim does it NO JUSTICE.......I LOVE IT!!! I can't say enough about the jewelry either.. I stop through prior to my Miami & Vegas trips and always find something sexy, but classy!! This place rocks for the casual to the bold!! (ME)! ;-)