Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: The Amalfi Hotel Chicago is perfect for a romantic get-away. My husband and I spent a weekend away from the kids there and I must say, we were impressed by the staff and the accomodations. We especially enjoyed the in-room spa service. I recommend the Amalfi to anyone wanting a nice hotel in the downtown Chicago area (you are within walking distance of shopping) with great customer service and luxury accomodations!

[A]: positive

[Q]: We stayed at this Hotel in February 2010. The room was great we had purchased it at a raffel at work for a fund raiser for United Way. So we probably paid more then we needed but it was for charity. We were woke up at 3:00am in the morning by a group of at least 25 young people that were so loud coming off the elevators and down the hall ways they must of woke everyone up on our floor. Of course one of the rooms they rented was right next to ours. They were so loud shouting profanities and banging on the walls that we thought there was maybe a fight going on. We called the front desk who sent security up immediately. Security tried to get the people that were not registered guests to leave. We called down to the front desk two more times to send security back up again since nothing changed this went on for over an hour until it finally quieted down. Because of this we ended up over sleeping in the morning since we were so exhausted. When we complained about it in the morning managemnet would do nothing for us because as they stated we used a gift certificate. Well we still paid for it!!. They would not give us one thing free for the trouble that we had. We would never stay at this hotel again, obviously they really don't care about their guests.

[A]: negative

[Q]: My husband and I visited the Fairmont Chicago Millennium Park for our honeymoon. The customer service was amazing. From the time we booked our packege to the time we checked in everything was absolutely amazing. These people were proficient, respectful and very thoughtful. The Fairmont had a lounge, a wine room, a bar and a restaurant. I couldn't decide where I wanted to go first! After we put our bags up we headed down to the wine room... It was totally delicious. We also got free wine just because it was our honeymoon! Then after a few glasses of wine we hit the spa, once again excellent!! Everything smells like honeysuckle and everyone smiles all the time. We stayed in the gold room. Although it was a little bit smaller than I thought it would be I was definitely satisfied with the huge king bed with even bigger pillows. My husband and I relaxed in fluffy white bath robes while we sipped champagne while we watched the sparkling lights of the city. It was a wonderful experience that I will never forget. Four thumbs up!

[A]:
positive