In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

Very disappointing. I made an appointment with Safeguard because I figured as a large brand they would be a reputable company. I was given an install time of 12 to 6. I also got a call in the morning letting me know I would get a call later in the day when the Tech was headed my way. At 5pm I got a call letting me know they ""didn't have the man power"" and wouldn't be replacing my windshield as scheduled. I let them know my lease was to be turned in the next day and waiting until the end of the business day to cancel on me was very unprofessional. After 10 minutes on hold I was told ""hopefully someone would come tomorrow"". As a business owner, this is extremely poor customer service and they have now left me in a bad situation. Avoid these guys!
NEGATIVE