Great prices / Great comics love this place

positive

Great place!! First time at the Cancun Resort and it did not fall short. We had a hookup on the price from a cousin who works for Diamond Resorts but the accommodations were First Rate! We had a 2 room villa with a living room, dining room, kitchen and 2 bathrooms with huge whirlpool baths and double sinks. Both rooms had flat screen TVs, one with a king sized bed and attached bath and the other with a queen. Kitchen came with everything needed to make and have full meals including pots, pans, flatware, plates, bowls, glasses...everything! The whole place was tastefully furnished and decorated. We were very impressed. The hotel's ammenities were equally impressive. The pool area was amazing and my son and his friend had a great time hanging around down there. There was a lounge area down by the pool that offered drinks and food. Had a happy hour with specials. We were very busy visiting Vegas this time around but plan to come back with the whole family and have a more relaxing escape and use everything the Cancun has to offer.

positive

Pull up in a cab... Tell them we want a table with bottle service... Still get charged $33 a person... Turned around and spent out $$$ elsewhere.. Be consistent on your policies of how you arrive for cover with the limo situation. You just lost out on a couple who was going to drop 700-900K... We will take our money elsewhere

negative

I would give the service four stars, and the atmosphere five stars. Now for the rest: We had a party of 5 and arrived for a reservation at 7:00. We were promptly seated, the staff was very friendly and helpful. Had a good start -- the spicy queso was good, but $8.50 was definitely a little steep for a small bowl of melted cheese, and only 1/2 a plate of fried tortilla strips. We liked our sangria, and our waiter (Josh?) did a great job of keeping an eye on the drinks when they were getting low. Dinner? YIKES. I ordered tamales which were.....unrecognizable. I would describe it more as a plop of cornmeal (no corn husks) with some adobo sauce and shrimp dumped over it. Not appealing, and very heavy. Another guest found a piece of plastic in his chicken (when he chewed on it). In their defense, the waiter, the manager, AND the chef came out to profusely apologize. It was a really nice gesture AND they took $25 off the bill. Well handled. But at the end of the day, I'm not sure I'd go back. The food wasn't that great, and definitely overpriced for what you get. Too bad.
negative