Absolutely terrible service. This place needs a lesson on organization and customer service. My experience is similar to other reviews, but they have obviously been open for awhile now and you'd think they would have worked the bugs out by now. While shopping at the outlets with my family we stopped for lunch in the food court and were happy to see there was at least 1 somewhat healthy option. We waited in a very slow moving line for almost 10 minutes to place our order. I ordered the chicken panini without avocado, the turkey BLT without avocado and a tuna wrap. The girl taking our order seemed flustered and a bit rude. She handed me our receipt but said nothing about how we would be alerted when our order was ready. Do we just guess? We waited almost 20 minutes for the order. The people waiting were in a crowd to the side of the registers where another (older woman) kept asking if we were waiting for a salad. I told her that we were just waiting for our order and she quickly replied that everything is made fresh so it takes awhile. (This could be remedied by having more than one lone person prepare the orders, no?) Anyway, after a terribly long wait, we sat down to find that both the sandwiches had avocado, and my tuna salad wrap somehow became a chicken salad wrap with fruit and nuts in it! (Which I dislike!!). But, we had waited so long and were so aggravated we didn't even bother going up to complain...I didn't have another 20 minutes to stand there waiting! So here I am making sure I YELP about it. Spare yourself the agony...do not go here! ;)
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negative