I am giving this dealer one star just so I can write a review. let's start with the service department. like other reviews they take forever just to do an oil change and the service guy never seems to know what is going on nor does he act like he cares. the service guy Alex I remember from when big two was on Broadway rd and he was horrible then and stil is now. he doesn't return calls in timely matter. I was told after an oil change on my 08 sienna back in nov there might be a leak somewhere and they used a dye to check. well a month ago they said yes there is a leak in the upper oil pan and is a 15 hr job!!! (imagine the cost of that) I am suspicious about this now after reading other comments. seems like anytime I take my cars here they find a new problem. oh and I also will need new cv boots. I'm thinking I will need a second opinion. I will never let big two do such a big job anyways I do not trust them to do it right. I only come here for oil changes because seriously how can u mess that up and it's the closest location to me. I just bought a toyota venza from a different dealer today and I will not let them service it not even oil changes. ok now sales department. we all know the reputation of a car salesman. well big two pretty much confirms it. when I was shopping for a sienna back in 08. I went in to test drive a brand new sienna then that evening I was on the phone with the sales guy and made a deal on the price and everything. by this time it was almost closing time so I asked if I need to go in that night to sign papers. he said just come tomorrow. I drove 40 min the next day all ready to do the deal and they said they never agreed to the price and thought I wanted the previous yr model. talked to so many ppl or managers or whoever they are and everyone said theres no way they could honor the price. what a bunch of liars!! even to this day they are not willing to negotiate or work with u and all we hear is "thanks for coming in". never will I refer anyone here. hope this helps
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negative

I go to a salon but I wanted to stop in at Great Clips to get my bangs trimmed in between hair cuts and what a mistake that was! The hair stylist asked me if I wanted my bangs cut straight across or wispy. I told her that I wanted them straight across, right below my eyebrows. The hairstylist then told me "no, you don't. You want them wispy" At one point I had to tell her to stop cutting! They are way too short, uneven and just plain terrible. It looks like a 2 year old cut my bangs. Never again will I go to Great Clips. I'll be better served to cut them myself and save the $5.
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negative

Lousy service. Could not get a water refill or chips or any attention. The bottom line is we had to get up and chase down our own drinks, water, chips salsa and when food came after almost 45 minutes it was warm at best and the excuse was were training a new person in the kitchen. No one that evening appeared to care about service and this place was not at all busy. We had to go for some volunteer work across the street and I tried to speak to someone but they did not stop by before we had to leave so we were not late. Most of us had maybe 15 minutes to scarf down our food as it was.
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negative

Is six inches enough for you? The quality is there, but delivering it is something else entirely. A new store opened near me, so I finally decided to give them a try. They offer six inch "gourmet" sandwiches for around $5-7 (with tax), no sides included. For my first test, I went simple with the Italian and the Meatball sandwiches. Now the meatball sandwich was hot with melted cheese, but the amount of sauce was seriously lacking, coming across as no more than a simple condiment. The meatballs were flavorful, but dry, and the pitiful amount of sauce supplied could not even begin to bring these things back to life. You could tell the "meatballs" had never even touched the sauce before they came together in the sandwich. I can't tell you if this is normal, since it was my first visit, but the attempt was not good enough to get me back.. The Italian was a failed attempt altogether, and I will clearly blame the preparer, and not the restaurant. As in most sandwich places, as you move down the line, you are asked what you would like on you sandwich. I told him, lettuce, tomato, onions, pickles, oil and herbs, which he repeated back to me to confirm. The problem was when I got home the only one of the ingredients that made it to my sandwich was lettuce.....NO tomatoes, onions, pickles, oil or herbs. I had places that made mistakes with my order, however not this bad, and not with me standing right there at the specific time telling him what to put on the sandwich. Maybe that is why the condiment area is hidden behind a wall, so you can't see what they are, or are not doing. First impression...not impressed with either food or staff...
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negative