Problem: I always use the on-line ordering. Simple and easy. Cuts down on wait time. I dig their thai curry soup. Nice and zesty.
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A: positive

Problem: Logan was exceptional in customer service! He tailored everything to our specific needs. He mentioned ways we could save money on our plan. He went out of his way to make sure we got exactly what we came in for. Best wireless experience ever. I will continue to do all Verizon business with him at this location.
How would this review be described?
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A: positive

Problem: Yesterday, my daughter and I were given free tickets to see "The Whispers!" As she's never been there before and her birthday is this coming Sunday, I thought why not celebrate? The ticket said that we had to arrive before 6:30 to not revert to paying $15 apiece, so we arrived at 6 pm. Parking is $5, collected as soon as you arrive. If you want to avoid the mad rush getting outta there, strategically park near the exit (or near where you entered). The line wasn't terribly long but the wait for the 8:30 show (2.5 hours) was unendurable . If you use either a walker or wheel chair, I don't believe this place is handicap accessible as I saw no ramps for either. You only have the option to walk upstairs or downstairs. The facility had minimal air conditioning and with the crowd it was very hot both inside and outside on the patio. You would think they' would at least have a mist sprinkler system outside along with more chairs! Also, you could see the patio is desperately in need of structural repairs. Obviously, the facility expected us to buy drinks while we waited. But who wants to drink over priced alcohol drinks when you're uncomfortably hot and dehydrated? While everyone raves about getting a good view from any seat, the seats themselves are packed closely together. I'm 5'5" and my knees were scrunched by the seat in front of me. Also if you've heavyset, the seats are small. Acoustics are good. And I've had yet to attend an event here that starts on time??? Overall, I'd avoid this place. If you must go, remember: You get what you pay for.
How would this review be described?
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A: negative

Problem: mmm mmm mmm mmm! Came for my birthday lunch with my parents because it was close to the train and the only place that was decently upscale in Tempe. The restaurant was not very busy before the Insight Bowl, I'm assuming everyone was tailgaiting, so we didn't need the reservation we had made. We chose an inside table and the inside of the restaurant is reallly nice. Reminds me of being in one of the old homes in downtown restaurants. Our waitress was incredibly nice, and went almost over the top to make sure we were taken care of. We were her only table, but most of the time when people aren't busy, that brings out their worst. She knew the menu extremely well, and was able to recommend wines to go with our lunch without looking at the menu, which shows either she was trained, or really likes her job and took the time to learn the list. My Osso Bucco was one of the best I have ever had, rivaling that of Cafe La Bella, which is no longer open. It was served with a creamy polenta and a great burgundy wine sauce. I'd go back just for that dish alone. The other plates at the table were a meatball panini which was well liked, and the Pola Pola which was a duo of raviolis. The dishes were all tasty, and well presented. We wished we had ordered a first course though, as the portions were incredibly, incredibly small. They are serving small farm and organic products, so obviously their food cost is a bit higher. To serve Cheesecake Factory size portions, they would have to charge $50 for lunch. This restaurant would probably do exceptionally well downtown, with its historic, homey charm and the organic healthy menu options. Hopefully the owners will try it, and I'll not have to travel to come back here, which may happen a lot.
How would this review be described?
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A:
positive