Input: What would be an example of an negative review?

An example of an negative review: What happened to this location? I've been coming here for years. I get to-go food after work at least once a week and dine-in occasionally for breakfast. I liked getting to-go food here because the food is good for the price and because the place operated like clockwork. No matter what it was 10-15 minutes for my order, the food was solid, and the staff was always on top of things. This location has done a 180. Orders consistently take 20-30+ minutes, to-go orders aren't always correct and the staff is just wandering aimlessly; both managers and hourly staff. This place could best be described as a ship without a captain. There's not enough people taking orders, food sits in the window with no one taking it out, to-go orders get ignored in the window; it's always a mess and no one seems to care and/or know what to do. Since I come here on a regular basis I'd like to see things improve and I went so far as to email the company--something I never do-- and the CEO himself replied and acknowledged that they were aware of issues at the Arcadia location and were working on it. That was 3-4 months ago and things are just as bad. I'm moving out of the neighborhood so it doesn't really matter to me anymore what happens here, but hopefully they turn it around for their sake.

Input: What would be an example of an negative review?

An example of an negative review: Finito! I was here six years ago when it was bumpin and then again last weekend. What a different story. They need to close it up and redo something then re-open. I was here on a Friday at 1:00 AM so I really don't think I missed the crowd. There just wasn't one. And it was just a couple of douchebags. Six years is an eternity in the club world so not really their fault, but you can EASILY find better newer hotter clubs in Vegas.

Input: What would be an example of an positive review?

An example of an positive review: Awesome Gem in the aiport. Food is to die for. Was in PHX for a 2.5 hr layoever on my way to SF and decided to stop by this place. I got the best pork belly ever and my neighbor's palte of cheese looked equally delicious. My jaw was about to drop. Music and ambiance is awesome and above all staff is really genuinely friendly and efficient. My waitress Jessica was not too invasive and made me feel at ease after a hard day of traveling and gave a sincere (I hope) compliment on my watch! Small things that make a big difference and that customers do appreciate. I also got convinced into trying their chocolate bread which was to die for ... Other restaurants in this country should really follow this model!

Input: What would be an example of an negative review?
An example of an negative review: My sister was in need of a root touch up and I was about due for my trim. With the holiday, it didn't seem like we were gonna find an opening for the two of us. She was looking through Groupon offers and came across this salon. Not only did they have availability, but they had an amazing first time customer special offered online that was better than the groupon, so we booked it. Bear with me, because this will be long... This is what is stated online (copied and pasted from the business website): $40 First-Time Ladies Haircut & Style AVEDA Comforting Tea Consultation Stress Relieving Scalp Massage Pure Plant Shampoo and Conditioner Hot Towel Treatment Hand Massage Precision Haircut Style and Finish (Save up to $60 Value) My experience: when checking in, my sister confirmed with the receptionist that we were to get the first time special that was online. My stylist, Breanna, thought that we had done a no-show but we were standing right there. She took me back and had me sit in the chair. She asked me what I wanted to do with my hair and I told her I just wanted a trim, to keep the length and maintain my layers. She did not offer me any tea nor did she do much of a consultation. I voiced my concern of thinning hair and inquired about the Invati treatment. She said she would use it on me when she washed my hair. During the wash, I had a mini scalp massage--wouldn't call it stress relieving, just a typical hair wash. I did not get a hot towel treatment nor was I offered a hand massage. My trim turned out perfect--she did an awesome job! When it came to the styling, she asked how I normally do my hair. I mentioned that we had a themed New Years party the next day and I didn't want to do much to it. She did mention that there would be an extra charge to curl my whole head. I thought that was weird. Usually when a service includes a style and finish, that would include a curl or flat iron! When we were finished, I had to remind her of product that I was interested in and was shown where to find it. When checking out, I mentioned that I did not receive any of the specials and the guy was very apologetic saying that they usually do that at the school. I mentioned the online special and he didn't know what I was talking about. Instead, he gave me some samples to make up for the lack of rituals performed on me. Will I go back to this salon? Probably not. I didn't really have a great experience to want to go back. If I just wanted to have someone trim my hair and not get any tea or massage, I can get that done elsewhere!