Problem: Now listen, I don't normally write reviews about places and basic as a Dunkin Donuts, but I'll make an exception in this case. If you are ever having a great morning, no traffic, good songs on the radio, easy day upcoming at work and you want to even yourself out by bringing some aggravation into your day, visit this DD. After dealing with the employees here, I'm sure you will walk out much more aggravated than when you walked in. I'm not sure how hard it is to get good help these days, but if you ever wonder where those people who could not hack working at McDonald's go, it this location. Working close by, I swing by here often for a bagel and coffee. This morning's experience just slight more annoying that usual, but what is typical for this place. Let me share. Walked up to the counter to the blank stare of the employee behind the register. No 'hello' or 'welcome' or 'what can I get you'. Just a blank stare. I ordered an Everything Bagel, toasted with cream cheese and a medium coffee. Basic right? I get a continued blank stare. This goes on for an uncomfortably long time, like 15 seconds. Not a word is uttered. Finally I say, "What? What's the problem? Why are you staring at me?" What I then find out through series of gestures, grunts and finally another employee, is that the gentleman they decided would work the front register speaks no English. Not even enough to understand 'donuts' or 'bagel'. After several minutes of pantomime, I figure out we need someone else to assist. That takes about 2 minutes to get. Guess what, another language barrier, but involving a totally different region of the world. Who would have thought? I finally flag down a manager. By this time the people behind me in line are restless. I get my order put in with the help of three other employees. They get it wrong. Now the daunting tasking to fixing it in the cash register. The NSA hacks into people's phones faster than these four could figure out this register thing. After between 5-7 minutes just trying to order, it's done. It takes about 3 minutes for them to pour the coffee, which when I get it is ice-cold, but still in a cup for warm coffee. I say something. They ask if I ordered iced coffee. I say no and they pour me another cup of ice cold coffee. I have her put her finger in it. She say, 'yep, cold'. She finally pours me a cup of new hot coffee. Another 5 minutes pass before I get my bagel, which I walk out with to go to work. As I plant my butt at my desk and open the bag up . . . . surprise, one plain bagel, not toasted with no cream cheese. Seriously folks! This is the best you can do? Everyone go here . . . it's almost entertaining!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: I was actually disappointed in my recent experience at Barnes & Noble. I recently went into this particular store in search of a certain book trilogy that has been hyped up in the media. Anyhow, I entered here and was not greeted as I am use to back in Iowa. I roamed around looking for what I was after for a bit of time, as the associate at the service counter appeared busy on the phone. Was it a business call or personal?!? The associates I encountered seemed as if they were annoyed and didn't care for their jobs. The young man at the register also left a lot to be desired. It were as if he were a robot. I'll give the place another chance in the future, due to the proximity to home. However, I won't expect good customer service. A firm two stars simply because of location.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: food isn't good
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: I love Mexican food. The more authentic... the better. Hole-in-the-wall? Great! Nobody speaks a lick of English? Perfect! C grade from the health dept? As long as the food tastes good and I don't get sick! So when some of my Mexican friends invited me to dinner at Los Molcajetes on Eastern, I figured I would feast as if I was south of the border. When I walked in, I thought the ambience was decent. Servers were friendly and the chips & salsa were really good. I ordered a Corona and was disappointed that the beer wasn't that cold. My friends ordered what they called Mexican Cola, which is basically Coke bottled in glass bottles in Mexico. They had several TV's on Hispanic channels that were blaring so loud we could hardly talk. We ordered an appetizer dish of mini tacos that were covered in shredded lettuce, sliced avocados, and piled high with Mexican cheese. This was delicious!!! I told the server that I wanted to order the dish that they were famous for and she recommended the Molcajetes, which I later learned was basically the bowl that it was served in. For $7 it was a bargain. The actual meal was okay. A bowl that was filled with everything but the kitchen sink. Beef, chicken, shrimp, grilled green onions, avocado, tomatoes... all drenched in a spicy sauce. It was okay. Perhaps more suitable for sharing because it was huge. For $17, not bad considering it would've fed 2+. During our meal, some guy started walking around with a stack of bootleg dvd's selling them for $5 each. Odd. Haha. As we finished our meal, a mariachi band asked each table if they wanted a song. If you pay them, they stand around your table playing music so loud that you can't even hear yourself think. I felt that the restaurant was a real miss. Nothing was special except for what they do for birthday celebrations. They bring out a sombrero and put it on the birthday customer and sing to them. They have a tambourine going and clap really loud. At the end of the song, the guys in the kitchen scream and blow on that loud, obnoxious vuvuzela horn that they blow at soccer games. I won't be back. They seem to do very well so don't let my review keep you from trying it for yourself. It's worth trying at least once.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
negative