[Q]: Read the below conversation. M: Please make 20 copies of this and deliver them to the chief executive and heads of departments. What would the listener say?
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[A]: W: Certainly, sir. They will find it on their desks tomorrow morning.

[Q]: Read the below conversation. Man: Well, Christmas is almost here. So, what do you want from Santa this year? Micky: A toy car and walkie-talkies. Man: Really? Well, and what about you, Emily? What do you want for Christmas? Emily: If I can't have a Barbie radio, um, I would have some fragile dolls. And if I can't have some fragile dolls, it doesn't really matter what I get. Man: Wow. Well, I'm excited, and Santa is coming. And how is Santa going to get inside the house, Micky? Micky: Um, go down the chimney ... Man: Okay, so he's going to go down the chimney, and should we prepare anything for Santa? Micky: Yeah! Man: What are we going to prepare for him, Emily? Emily: Um. We could prepare some cookies for him and some hot chocolate, and, um, we could give Rudolph some, um, hot chocolate in a bowl and a cookie. And we could give some of the reindeer some cookies and some hot chocolate in a bowl. Man: Well, what do you think? They, Um, reindeer probably don't eat cookies, but what else could we give them, Micky? Micky: Um, apples. Man: Ah, that's good. And, uh ... Emily: Oranges and bananas. Man: Okay and what time do you think we should go to bed? Emily: Um, seven. What would the listener say?
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[A]: Man: About seven o'clock. Well, that's exciting. I'm really happy that Christmas is coming.

[Q]: Read the below conversation. M: Are you OK, Lily? You don't look very happy. W: Oh, David. I had an argument with mum again. I'm not getting enough pocket money. M: How much do you get? W: Five pounds a week. M: That sounds reasonable to me. W: Well, I'm 14 and if you are going to town shopping, you can never have enough money. Everything is so expensive. M: But is it fair amount of money? Compare what your friends get. W: Well, we all get the same. But I have to buy all my music things as well things for school and have hardly anything left to spend on clothes. M: Right. Do you have to help around house? W: Not really. M: So you don't have to do anything for this pocket money. W: Mum said if I did that I will never have time to do my school work. M: Has she said you can have more pocket money when you are 15? W: Well, Mum just says she'll decide when I'm ready to have more. And I've just got to wait. M: Maybe you should sit down with her and say "How can I prove that I am old enough to get more?" W: So, I should talk to her again. M: Yes, but don't argue with her. Just discuss it calmly. What would the listener say?
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[A]: W: OK, thanks.

[Q]: Read the below conversation. M: Would you like some dessert now, Miss? W: I'd like to see the menu again, please. M: Here you are, Miss. The chocolate cake is delicious. W: No, thanks. I don't like chocolate. I'd rather have a pineapple pie. M: I'm afraid there isn't any more today. W: Then I'd like to have an apple pie. M: I'm sorry, but that's gone, too. W: How about some fresh fruit? M: We don't have any fresh fruit today. All we have now is chocolate cake. W: Then I just have a cup of coffee, please. What would the listener say?
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[A]:
M: Fine. I'll bring it right away.