I had been going here for my haircuts since it opened. After 20 - 30 haircuts I found out that I had been overcharged. I noticed the price kept increasing. Each time, I was told that it was a corporate increase. It started at $20 for a men's cut. 2 years later, I was being charged $40. It was a great haircut, but now I go to Sport Clips.

negative

Food was average, service was not good. Might be good for burrito take out, haven't tried that yet, but won't go back for dine in. We ordered coffee and one water......Coffee is serve yourself. Water never arrived. Coffee was empty. Told the cook and the waitress the coffee was empty but they did nothing about it, just said ok. so before we finished I told the waitress that she could bring us water instead of coffee since there was none. That did it, she said it would take 3 min. I saw her run in the back and start making it... Right next to the young man I told 15-20 minutes earlier! Hmm coffee was done when we stood up to pay. Too late! Also the odd thing about my toast. :-). I ordered rye toast with my breakfast, I could tell there were two slices as both halves matched! Now the odd part was, it was two top halves of toast...... Where was the bottom? Oh yeah, the toast was dry, no butter. Yup, our last trip there but we'll give the take out burros one shot. On a positive note: they did apologize for getting us nothing to drink..and removed the coffee from our bill.

negative

Big portions, fresh high quality ingredients, and good selections for both omnivores and vegetarians. What's not to like about Capriotti's? We ordered the veggie turkey ($8.39 for 12 inch). The faux turkey tasted almost exactly like real processed turkey, very nice! There are a lot of good toppings you can choose from, ranging from the pedestrian lettuce and tomato to sweet and hot peppers. The bread was a full 12 inches (Take that, Subway! :p), had a nice mix of outer crust with inner chewiness. The sandwich filling had a great mix of sweet, salty, and acidic flavors. Also unlike Subway, these sandwiches are probably twice as wide. Service was fast and friendly. I've found a new favorite sandwich spot for quick but tasty eats!

positive

This review is specifically for this location and NOT ALL Einstein's. This particular store has the most piss-poor service and product! Here are a couple examples: Last week I ordered a salad to-go. They made it "fresh", put it in a bag and I took it back to work. Upon arriving back at work I realized they didn't include the bread that comes with it. :( When I started eating the salad it was a fresh layer of lettuce on top of a slimy-brown layer underneath. Barf! This morning I had to wait 20 minutes to get a toasted bagel and cream cheese to-go!! There was this guy next to me that was fuming! I guess he was waiting for an order that he had faxed in the night before and they still hadn't filled. This place needs to have more people on staff and train them better. Really, making bagels couldn't be that hard! If you are in the area, go to the Einstein's on Thunderbird + 40th St., the manager there is wonderful!
negative