Q: positive

A: Good food. Fresh ingredients. Friendly staff. Worth paying a bit more for a healthier option than most fast food joints.

Q: negative

A: The place is noticeably dirty, customer service is practically non existent. As for the food, it is pricey and everything tasted like it was re heated at least 2 or 3 times. Tortillas (for the soft tacos) were old and pretty 'gummy', the meat had no seasoning and tasted old, the burrito was greasy and tasteless. Finally the nachos were just a big blob of gunk ... A big pile of greasy, tasteless gunk. Don't waste your time in this place, I know I'll never come back again.

Q: negative

A: Really wanted to like this place more. Food was delish - seriously loved my mushroom pasta and my husbands pizza ruled. Unfortunately this was the extent of the positives. We live a block from here and love supporting the local places; however, this is one local place I will no longer support. Always a sucker for a deal, we found a restaurant.com cert and were ready to use the hell out of it. Having been a server for many years, I totally get that dreadful feeling a server has when a customer shows up with a coupon. Many times, coupon=cheap=bad tipper. In my experiences anyway. Let me clarify that this is NOT how I roll. I tip well. Always. Probably too well in most cases. So when a gratuity is added (quite sneakily might I add), a 25% gratuity - frankly, it pisses me off. Big time. Never ever have I had a grat added for a party of 2. Yes I had a coupon and yes we didn't know that it was for food only and not drinks - we dealt with it though, and respectfully. We ordered two pizzas to go and were totally OK with that. I just don't understand why it was necessary to add a 25% grat to our bill. How insulting. Many of these reviews state that the service is often iffy and we felt the same. Our server was nice enough but she was hard to find and was on her phone in the shadows most of the time. The owner schmoozed with most of the tables (except ours lol) probably b/c we were the cheap jerks with a coupon. Whatevs though, we happily signed the check and let her have the greedy tip but we will not be back, even though finding a restaurant with a genuine wood-burnig oven is a rarity. Oh well.

Q: negative

A:
I work right next to this location and frequent it in the mornings. It seems the baristas are only nice to certain people, I never have a friendly one. I asked for a specific drink that I've ordered before in Cali and other SB's in LV and the Barista looked at me like I was speaking another language, then she said "maybe they make that in the Philippines but we don't know it" UGH I was offended, what kind of remark is that? I am never going to this location, I will drive farther to find a better SB. BTW I was really offended by her racial comment.