Sentiment analysis: NOTE: this review and rating are for the dinner main dining room experience. For the life of me I don't understand why I keep getting really bad dinner service at this restaurant, which is unfortunate because the food and ambiance are both of decent quality. This past Friday I went to meet up with my friends at Piedmont Row for the golf tournament after party. I suppose all the establishments were aware of the special event and thus the crowd. After mingling and enjoying a cigar, we came over for a quick bite. The hostess was nice and prompt, but that's the end of the pleasant experience. I don't recall the waiter's name, likely because he never greeted us or introduced himself. Heck, I don't think he smiled once. I guess he was on his "barely minimum effort" mode. He barely paid attention. He barely took our order and brought our food. I had to wait until my soup was cold to get bread to soak it with. The kicker was when the only guy at our table of 4 said to him "put the appetizer on my bill," he came back with the appetizer split among all of us, then looked at us like we caused this, and half heartedly offered to redo the check by his manager (as in he had no intention of redoing it). Our guy friend felt awful, and we were all pissed. Oh, the food was good, the soup is always delicious, and the mushroom ravioli could have more sauce. But the service was so bad we couldn't really enjoy the food. MANAGEMENT: if you are reading this, please be selective with who you hired. This is my 2nd time stuck with the most uncaring server (ironically the same booth, 2nd to the last row, 1st booth near window). If they don't want their job or tip, I am sure someone else would. To end on a better note, they have a great happy hour menu, which restarts after 9pm. And their bar service is normally consistently decent
+++++++++
negative

Sentiment analysis: Wrong order, rude manager after she found out they messed up my order, she just left me at the drive through. I had to remind myself that I'm saved!
+++++++++
negative

Sentiment analysis: Delicious food. The Wilson burger and pulled pork sandwich are my favorites.
+++++++++
positive