TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: The salon is located by CVS and Edgewater High in College Park. The salon is in the middle of a chain of other shops with parking in the back and parallel parking in front.Salon is really nicely decorated, serves wine/water and is customary to other College Park salons.Seeta did my hair and is now my go to stylist. She cut, colored and conditioned my hair and did a great job! Very impressed! My hair stayed soft for about a week after which is extraordinarily long so love that conditioner.

SOLUTION: positive

PROBLEM: Passport services are on the 2nd floor. You can take the stairs just to the right of the main entrance to the International Office or take the elevator from inside. I arrived at 8:10am to have passport photos taken. I was out of there within 10 minutes with photos in hand. There were two families queued up for actual passport services. Since I just needed passport photos, the receptionist took the photo and processed my payment. There is a separate counter for processing passports and ESL services. Great experience!!

SOLUTION: positive

PROBLEM: My husband and I decided to go here one night to grab some quick pizzas! We were out all day, and busy so we were starving! We picked up our pizzas and drove home which isn't to far about 10 minutes away. Anyways when we got home, I took a bite out of the hand pan pizza and it was completely raw!!! The dough wasn't even cooked, and I almost gagged! How in the world can someone give their customer an undercooked raw pizza! It's just awful! So naturally we called to let them know about the situation and asked if they could deliver the new pizzas to us, since it was their fault for messing up in the first place! Well long story short, they said they wouldn't because they did not deliver to our address, even though it was literally 10 minutes down the road in the next city over! So my husband decided he would just go grab the new pizzas...Well 30 minutes later my husband comes home with the new pizzas and guess what.....they were undercooked and RAW!!!! At this point I was just fed up, so I called dominos back, and told them they once again sold me undercooked pizzas...so the girl on the phone puts her manager on the phone, and I explained the situation. The manager then tells me she personally made the pizza and if she kept it in the oven any longer it would have burned! I told her well then you need to be re-taught how to make a pan pizza because what they should be doing to avoid it from burning the toppings or being undercooked is putting the dough in alone to cook a bit and then taking it out adding the toppings and putting it back in to cook! Clearly dominos needs to retrain these employees at this location! Anyways point to this story is my husband had to go back a third time for new pizza! While the other pizzas got cold! They didn't even want to credit us for the pizzas but they made sure we brought the other undercooked pizzas back! Like seriously they make me laugh!!! What are they going to do resell the pizza that should be trashed? What a joke! Needless to say, I contacted corporate and I hope they take this matter seriously because as a customer and for this huge inconvience they should do something! Anyways do not go to this location unless you want raw dough for your meal!

SOLUTION:
negative