Problem: Traveling all the way from Chandler to this place to find out for myself the greatness as advertised AND... we walk in at 4:25 and begin to look and are informed "We are closed now. Thank you. We will give you a catalog and we will ship to you." As we explained we just traveled 30 miles to get here AND one of us traveled from California, we were given, "We are closed at 4:30. Thank you." Really? We couldn't take five minutes to get to shears which is what we went for. Nope. This place didn't want our business. They were closed. (five minutes early.) I won't go back. Lots of places sell pet supplies and I don't need to go here again.
How would this review be described?
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A: negative

Problem: We decided not to order from Malee's because we wanted something a bit cheaper. God, that was a mistake. I ordered the spicy chicken combo. I asked for noodles instead of rice. Crazy.. I know. Pick up the food, take it home, open the container, get immediately pissed off. They didn't mix the noodles with the chicken and sauce and the noodles were so overcooked they might as well have been liquified. And I swear to God, they were spaghetti noodles. (white people problems.. Yeah yeah yeah) I was so grossed out and annoyed that I didn't eat any of it. I hopped in the car and went straight to Malee's where they know how to cook noodles. My boyfriend ended up eating the nasty, pathetic overcooked bland noodles the next day and he wasn't too thrilled with it either. And I quote "it's just something to eat". Ps. They have a fish tank stuffed with two HUGE koi that hardly have any room to turn around. Is that the fish special? Or do they just enjoy animal cruelty. NEVER GOING BACK.
How would this review be described?
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A: negative

Problem: Been eating here since I was a kid apprx. 30 years. Undercooked wings have me being no further than 15 ft from a bathroom. Never again.
How would this review be described?
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A: negative

Problem: COCKROACH! Oh, Carraba's. I've always like their food and their service, but don't have the stomach to ever return to this location. On my recommendation, the family came here for my mother's bday dinner in mid-July. (Luckily) before our food arrived, something caught my eye on the half wall directly above the infant carrier. In the middle of the restaurant at peak dining time, there was a roach. I pulled the carrier away quickly and my fiance killed it with a napkin. Roaches are possibly the most disgusting thing on the planet that I can think of. I may have a roach phobia, if that's possible. Anyway, we discreetly told the server who, to his credit, was incredibly alarmed and handled it beautifully. He immediately went to his manager (we watched). That's when it went wrong. We waited for probably 10-15min for the manager to come over. He followed protocol and told us our entire table tab is free. He also offered to still serve us our food or send it home with us. Uh, no thanks. But then he asked for an address, giving the reason that the pest control company likes to contact us when this occurs. This made us wonder about the frequency of this occurrence, so we asked him if this happens often. If there is a time to lie buddy, it's now, but I'm not sure he did. He said, "Well I don't want to say it's often, but it does happen." Then he followed it up with a list of reasons why it happens---they come in on the boxes, etc. This didn't make the situation better. Then he told us they usually only see the roaches when they turn the lights on in the kitchen. I know restaurant kitchens usually have some roaches and it's a controlled situation, but he made it sound like Joe's Apartment, and this roach didn't even talk to me. To finish this long story, I purposely waited to write this review to see if the pest control company would contact us. We never heard from Carraba's again or their mystery pest control company, and a roach out in the middle of a bunch of people in the early evening is a sign that there are probably many many more everywhere else. Too bad for the servers of Carraba's--they really are top notch. We moved nearby to Charleston's, and they were so good they gained our repeat business.
How would this review be described?
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A:
negative