Apologizing is both an Art and a Science. The Art lies in the manner in which the apology is delivered while the Science is the recipe that forms the apology itself. A proper apology should always include several ingredients. Now let's take a closer look at these ingredients. Give a detailed account of the offense, and make sure both you and the other person are talking about the same thing. Whether you make it in secret or public doesn't matter, but your apology should be focused on the particular event. Next, by acknowledging the hurt or damage done, you are making the recipient begin to sense that you understand the situation. It is important to rebuild your relationship because it makes them feel their anger is understandable. Don't try to defend yourself by offering any excuses, which is important to let them know that you understand the event and you actions do cause them harm. The apology is all about THEM and how they feel. It doesn't matter if the actions were intentional or not, the end result is the same and that is what needs to be focused on when learning how to say, "I'm sorry". Give a sincere statement of regret such as "I apologize" or "I'm sorry". Above all, tell them it won't happen again. After all, there is no value in apologizing for something that you will do again and again. Finally, asking for forgiveness at the end of the apology gives the power back to the recipient. It tells them, that you have done all that you can do by apologizing and providing whatever form of restitution you can. The next move is up to them. By including all these ingredients and applying them to your situation, you will know exactly how to say "I'm sorry" next time you need to. What is the key to any apology? A) A sincere statement of regret. B) Giving the recipient more power. C) A promise that you won't repeat your wrongdoings. D) Giving the recipient a detailed account of the event.
C
A small piece of fish each day may keep the heart doctor away. That's the finding of a study of Dutch men in which deaths from heart disease were more than 50 percent lower among those who consumed at least an ounce of salt water fish per day compared to those who never ate fish. The Dutch research is one of three human studies that give strong scientific support to the long held belief that eating fish can provide health benefits, particularly to the heart. Heart disease is the number-one killer in the United States, with more than 550,000deaths occurring from heart attacks each year. But previous research has shown that the level of heart disease is lower in cultures that consume more fish than Americans do. There are fewer heart disease deaths, for example, among the Eskimos of Greenland, who consume about 14 ounces of fish a day, and among the Japanese, whose daily fish consumption averages more than 3 ounces. For 20 years, the Dutch study followed 852 middle-aged men, 20 percent of whom ate no fish. At the start of the study, average fish consumption was about two-thirds of an ounce each day, with more men eating lean fish than fatty fish. During the next two decades, 78of the men died from heart disease , The fewest deaths were among the group who regularly ate fish, even at levels far lower than those of the Japanese of Eskimos, This _ was true regardless of other factors such as age, high blood pressure, or blood cholesterol levels. We can infer from the passage that there are fewer heart disease deaths _ . A) in Dutch B) in America C) in countries with high consumption of fish D) in countries with good production of fish
C
Q: One day, President Lincoln went to a party. At the gathering, a man called Douglas was repeatedly talking about Lincoln's low position in life and saying that he first met Lincoln when he was a shop assistant at a village shop. Finally he said, "And Mr. Lincoln was a very good waiter too." People burst into laughter, but they quieted down when Mr. Lincoln said quietly. "Gentlemen, what Mr. Douglas has said is true. I did keep a grocery , and I did sell cotton, candles and cigars, and sometimes whiskey . But I remember that in those days Mr. Douglas was one of my best customers. I often stood on one side of the counter and sold whiskey to Mr. Douglas on the other side, but the difference between us now is: I have left my side of the counter, but Mr. Douglas still sticks to his as firmly as ever." What do you suppose the sentence "Mr. Douglas still sticks to his as firmly as ever means?" A) Douglas was still talking about Lincoln's low position in life. B) Douglas was still standing on the other side of the counter. C) Douglas remained a drunkard and had not changed a bit. D) Douglas kept on going to parties and speaking ill of Lincoln.
A: C
(Q).
A new report says only about half of all students in the main school systems of America's largest cities finish high school. The report notes higher rates of graduation -- over 70% --in areas surrounding the cities. Researchers studied high school graduation rates from the 2003, 2004 school year. They also identified the nation's fifty largest cities. The largest, New York City, had a population of more than eight million. The smallest city was Wichita, Kansas. It had about three hundred and sixty thousand people. Researchers used a system of measurement called the cumulative promotion index to find graduation rates. School officials in many of the cities studied said the resulting numbers were too low. That is because different areas use different methods to find graduation rates. Critics say many methods do not give a true _ of the number of students who leave high school before finishing. Other studies have put the national graduation rate at about 70%. But experts agree that too many students are not completing high school. They estimate the number at more than one million each year. The report was prepared for America's Promise Alliance. The private group aims to help children receive services they need to succeed. General Colin Powell was chairman of America's Promise Alliance when it was formed in 1997. He attended the press conference Tuesday where the report was released. He said studies have shown that the US must do more to educate the leaders and work force of the future. Secretary of Education Margaret Spellings also spoke. She said the government will propose that states use the same methods when reporting graduation rates. Alliance officials also announced the start of a nationwide campaign to improve graduation rates. It is to include a series of meetings to be held in every state over the next two years. The meetings will bring together elected leaders, business owners, students, parents and education officials. They will develop plans to increase the number of Americans who finish high school. The author wants to tell us _ . A) too many Americans do not finish high school B) different methods to find graduation rates C) services American children need to receive D) the increase of the number of Americans who finish their high school
(A).
A