Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My husband and I visited this hotel on our way home from our honeymoon. It's a very nice hotel, but the valet parking is very expensive, $53.00 per night was rather high so we opted to park our own car. The pool was very nice, and the water was warm. The front desk was very nice and helpful, If I ever visited Chicago again I would stay there.

Answer: positive

Question: I stayed at the hotel during the Dave Matthews Caravan tour and would come home each night rather dusty/dirty from being at an outdoor concert with 200,000 of my closest friends. I used half a bottle of shampoo the first night. The second night, the staff had not refreshed my bar soap or shampoo. I informed the front desk who made apologies and said they would take care of it immediately. I got home that night with a tiny tiny bar of soap (hand soap) for the bath/shower and they had replaced the shampoo in its original place, nicely displayed, but with the EXACT SAME bottle of shampoo that was now 1/8 full. Yeah!! The hotel is in a great location to Navy Pier and Michigan Ave....I'll grant them that....but that's where their "pros" end. I'd rather stay at a Hampton Inn. I would not recommend this hotel to anyone.

Answer: negative

Question: The Sheraton Chicago Hotel and Towers is one of the worse hotels I have stayed in. Everything from the lobby to the staff to the room experience was horrible. As I walked in to the lobby, the lobby had a fowl smell, similar to rotten eggs. The staff wasn't much better, especially room service, where it took over 30 minutes just to make my request for more towels. The baggage handlers gave me rude service and when checking in or out, they almost just refuse to provide service. The room I stayed in was ill maintained and looked like nothing like in the pictures. The windows were dirty and I couldn't see anything outside the window. The room smelled like someone soiled the room and there were ants crawling on the tabletops. If I had to give any suggestion on this hotel, you should just avoid this hotel all together. Even a cheap motel has better standards than this hotel.

Answer:
negative