What is the sentiment of the following review?
I can deal with the overpriced food but the service is horrible. We have tried them on several occasions because of the variety. At this point we have too many "sorry we &@$$ up your food again here is a coupon for two dollars". The last time we got our food in an hour. It was the wrong food. Instead of two veggie sandwiches we got one hamburger ( we don't eat meat). An hour later me got our food. Two hours total. I sent an email to complain but no response.
a. negative. b. positive.
a.