Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Q: I never got the product....don't know why? But when i called he said that a refund policy wasn't available...that's not fair.. :(..it's going back on Monday. Very dissapointing. :).
A:
Bad review