Detailed Instructions: In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Q: I ordered two separate items for my roommate and I's new iPad Pro 11". The plus is that they arrived earlier than expected, but it sucked getting ready to work and the headphones not working with the jacks. Neither of ours worked for the devices, so I'm not sure if the models don't work with this item or if it's the item.
A:
3