Problem: What would be an example of an positive review?

Answer: We arrive at 3pm and it was pretty dead. The place is pretty large and there were people spread out all over the restaurant. I wasn't expecting the best service but we had great service. Our server grabbed our drinks right away. Their happy hour is very reasonable. Our drinks were refilled without asking which is always a plus. The little trays that hold the soy sauce were too small and hard to fit the specialty rolls in and the presentation could use a little help. They taste was fabulous but the rolls did some a little loose. No big deal it tasted great. The paint on the walls makes it look a little bland but we had great service and it tasted fresh.

Problem: What would be an example of an negative review?

Answer: Tried to redeem a coupon from the Entertainment Book at this location. I made sure the coupon said KFC Express. After showing this to the order person she got the manager. He not only almost threw back the coupon at me but would not even do a manager override or special. I responded by taking my money elsewhere in the food court. They were totally unhelpful and apparently they have enough business. I say go elsewhere for a positive snack purchasing experience.

Problem: What would be an example of an negative review?

Answer:
Very rude!!! Watched one woman play solitaire on her computer while I waited to be waited on! I am still currently waiting for some to take care of me been standing here in the office for 13 minutes without any acknowledgment.