Read the following conversation and answer the question. W: This business of having to be a role model, where you can never relax, hang loose, can you? M: Well, I can't exactly go to hang with my friends at some of the places we used to go to, and just basically raise hell and have a whole bunch of fun. I can't do that any more because it's not good for the public to see that. It's not good for me. W: Your father said you have the ability to be one of the biggest influences in history, not just golf, humanity. What do you think of that? M: I think that is more important than just my golf. I think my golf is merely a vehicle to influence people W: How? M: How? Oh, so many kids look up to role models, so I can help out kids in a positive way, I can influence their lives in a positive way, and I think that's what it's about. W: I mean you are only 21, what's the goal? Where do you go? M: Keep winning. W: But you know, at a certain point, doesn't lose its thing...? M: Winning never gets old and having fun never gets old either. And you always have fun. W: And playing these tournaments is with all the apprehension and everything, still fun? M: Always. The day it's not fun is the day I quit And it's been fan since I was in the high chair. And it's fun today. Question: Why can't the man go to some places and have fun with his friends? - Because it will help the public. - Because it will do harm to his reputation. - Because he is always fully occupied as a role model.
Because it will do harm to his reputation.

Read the following conversation and answer the question. W: Did you move? I went over to your old house, but it was empty. M: I'm living in the countryside now. The air is cleaner, and I'm closer to the school. Question: Why does the man live in the countryside? - It's near the school. - His house is too old. - It's quiet.
It's near the school.

Q: Read the following conversation and answer the question. A: When did it begin to rain? B: It didn't rain before I reached home. Question: When did it begin to rain? - At about 6:00. - Before John got home. - After John reached home.
A: After John reached home.

Question: Read the following conversation and answer the question. W: Why is it so hot these days? M: The weather report says another typhoon is forming in the western Pacific and is moving towards the mainland. W: That's why it's burning hot these days. By the way, will our city be hit by the typhoon? M: I'm afraid so. It will hit our city on its way towards the mainland. W: When will it arrive? M: It is expected to arrive here tomorrow evening. W: So we must be prepared for it. M: Yes. The government has warned the fishermen not to go fishing too far out to sea, and told all citizens not to stay out when the typhoon arrives. I'm afraid it will cause a serious damage. We'll have to be careful. Question: Where is the typhoon expected to come from? - The mainland. - The western Pacific. - The man's city.
Answer: The western Pacific.

*Question*
Read the following conversation and answer the question. Phone Recording: Hello and thank you for calling computer technical support. Caller: Uh, yes, I have a problem ... Phone Recording: Your call is important to us, and we will answer your call in the order that it was received. You are number 47 in the queue. Your approximate waiting time is 47 minutes. Technical support: Jason, speaking. How can I help you? Caller: Oh, I'm saved. I thought I was going to have to wait all day. Technical support: Okay, what's the problem? Caller: Yeah, well, I bought one of your laptop computers about three weeks ago, but it just isn't running right. Technical support: Okay, well, sorry to say, but your computer is no longer under warranty. [What?!] It ran out yesterday. Caller: What? A three-week warranty? [Yeah, great isn't it.]. Ah!!! Technical support: Okay, okay, what seems to be the problem? Caller: Well, first of all, the thing always freezes [Yeah.] and has crashed a zillion times ... [Always.] Technical support: Uh, sir ... Caller: ... and I think the computer's infected with spyware and the big banana trojan virus ... [That's normal.] That's my biggest ... that's normal? ... That's my biggest concern. Technical support: Oh, oh, uh, sir ... Caller: ... and plus there was a ton of preinstalled, third-party programs that just clutter the computer, and I'm at wit's end trying to get this thing to work. Technical support: Sir. I have to put you on hold. Caller: What? Technical support: It's going to take us a minute or so to diagnose the problem. [Huh?!] I'm going to transfer you to our ONE technician. Caller: One ... one!? But ... Phone Recording: Thank you for waiting. Your call is important to us. You are number 84 in the queue. You approximate waiting time is 2 hours, 17 minutes or whenever we get around to answering your call. [ End of call and continuation of computer advertisement ... ] Caller and Narrator: Does this experience sound familiar? Then, do what I did. If your computer is holding your hostage and you can't get the service you deserve,... Question: What can we infer from the first company's response to the caller? - They sent the man the wrong computer in the first place. - The company doesn't provide warranties for their products. - They are understaffed to handle customer complaints.
**Answer**
They are understaffed to handle customer complaints.

*Question*
Read the following conversation and answer the question. W: They may be proud of their new facilities, but frankly I'm disappointed. The nurses are not friendly and everything seems to be running behind schedule. M: Not to mention the fact that it's noisy because no one Observes visiting hours. Question: What are they talking about? - hospital. - bank. - airport.
**Answer**
hospital.