Q: negative

A: I do a bunch of shipping with my business. We ship around 30 packages a day using FedEx and another 10-20 packages a day using various other carriers. For about 2 years we used Ontrac but could no longer tolerate the lack of customer service, so we stopped using them. I would email my representative and he would never get back to me. We would track packages that say "Delivered" only to be told by our customer that they never received the package. Then we would go "round and round" trying to get a claim filed. I cannot say enough bad things about this company and it's lack of customer service and customer care.

Q: positive

A: Went for dinner and the food was delicious! We tried the yami roll, caterpillar roll, and tempura udon - everything was great. Fresh ingredients and flavorful. Ambiance was nothing special, no music, but the place was clean.

Q: negative

A: Went there last Sunday since I was craving for Chinese food. Tried this place out bec the ratings. When I came in,the smell reminds me of Hongkong which is very authentic. We ordered the roasted platter. $15 for small serving! I expected more. I couldve just ordered the rice topping for $7+ and get the same amt of meat. Love the roasted pork tho

Q: negative

A:
I've been here twice. The first time there was not much of a line and I thought the sandwich was pretty good, but really not up to all the hoopla ...just a sandwich. The second time I stopped with some friends at 11:15am and there was not much of a line, but we were told (in a pretty snooty way) to come back at 2:30pm for our sandwiches because a big order had come in by fax.