There are a few reasons why the Cosmo is my favorite hotel if I have to stay on the Strip. 1) If you stay in the West Tower, you don't have to walk through the casino. You check-in and then the elevator is right behind you. This is a HUGE bonus for me since I'm in town for work and walking through the casino is a drag. 2) The rooms are modern and comfortable. I feel like one person did the design for Caesar's, Palazzo, and Ventian... so it's nice staying somewhere that is arranged differently. 3) Beds are SUPER comfortable. Although I hate feather pillows... 4) The gym on the West Tower (14th floor) is open from 5am until (I think) 8pm. I'm a morning gym-goer and have had no issue getting a machine. The gym is also really clean and the staff is friendly. One downside is that the women's bathroom smelled like someone had died and they'd tried to cover it up with air freshener. (Seriously seemed like a plumbing issue.) 5) The Cosmo has several fun bars sprinkled through the lobby -- one right by registration and then the Chandelier bar, etc. Again, everyone is friendly and it doesn't reek of cigarette smoke. 6) The Cosmo has some of my favorite restaurants on the Strip, including HOLSTEIN'S. I love that place.

positive

I have been a Verizon Customer for more than 10 years and you would think they just might want to keep my account....but no. Each year, I seem to get less and less for my $$. Finally this week I went to TMobile...better phone, no contract and unlimited calls, texts, and internet. Here's the kicker, when I went to Verizon to ask how to transfer my pictures to my computer..they were (why was I surprised) unhelpful. In the end, the T-Mobile representative took my Verizon phone, adjusted the setting and told me how to handle the transfer. Shame on you Verizon...no wonder the T-Mobile store in the same shopping center is so full of former Verizon customers like me.

negative

Well judging for the other reviews I must have come on a bad day. I came to return the collar I bought for my dog because I did not fit like I thought it would. And I will start off with admitting I did not have the receipt, but I purchased it with my Pals card and the purchase can be looked up with that. I also made another hole to try to get the collar to fit. I knew I was taking a chance of being told I couldn't return it. I go into the store and let the cashier know I wanted to return it (my bad I used the word return instead of exchange which is what I really wanted to do). I let her know I did not have my receipt and instead of letting me finish saying I used my Pals card, or saying she could only do a refund I got a " We can't help you without a receipt". Hmmmm. I said I meant I wanted to exchange it and she said "Well I guess that's about all we can do". I was so shocked from her attitude I forgot to mention I poked a hole to see if I could even exchange it with that hole. I'm looking at collars and another lady came up to me said " we don't take damaged merchandise" in a very rude tone, rolls her eyes, and walks away before I even get a chance to say anything. But even if she would have stuck around I was too amazed by the horrible service from her and the cashier. I just left. I call Petco corporate and the apologize and are very friendly (where the two stars come from). They did the normal thing for a complaint and offer free things. While that's nice and all I asked if I could just get a call from store management instead. She still sends the coupons for free stuff, and says a manager from the store will be contacting me soon. Never heard from management. Oh well.

negative

This is a great little sandwich shop which serves fresh bread, quality meats, fat sliced french fries, and the best frozen drink out there. The Eegee drink is really the best thing out there. It is pretty hard to describe exactly what sets this frozen fruit slush apart from the rest but it is literally unmatched. It is a perfect consistency of air, flavored ice, and real pieces of fruit. The regular flavors are Lemon, Strawberry, and Pina Colada and a four flavor varies by the month as a flavor of the month. My son has decided he wants this instead of a birthday cake for his upcoming birthday.
positive