Problem: What would be an example of an negative review?

Answer: We were here years earlier, shortly after moving to Phoenix to see what it was all about. Our impression then was so-so, but not worth writing about. Food was OK, but not good enough to draw us back. Friday night we attended a birthday for a friend of ours, and while we dine out frequently, including several higher end restaurants (Razz's, Caffe Daniel, Different Point of View and Urban Vine), were a bit taken aback by the steak prices. My 8 oz. Filet was OK, and thankfully cooked properly at medium rare. When I requested steak sauce, the server offered A-1 and another major brand of bottled sauce, as well as their own peppercorn sauce. While I am well aware of rising beef prices - although $55 for an 8 oz. filet seemed on the high side - I was not aware that pepper prices had risen as well. Sorry, but $4.50 for peppercorn sauce to accompany a $55 steak was outrageous. It was not any better than the bottled Fresh and Easy brand sauce I use at home. Other fine steak purveyors in Phoenix provide such accompaniments as part of the entree, which frankly one expects - especially at Durant's prices. Such nickel and dining of patrons has no place at a fine dining establishment. Ambience was unchanged from our visit in 2005 - not unpleasant, but quite dated.

Problem: What would be an example of an negative review?

Answer: Horrible Service. It took 15 minutes to get a server. The Lobster Tacos are pretty good, especially when you have a 50% off service industry card, which my friend did. Specialty Cocktails are good. That's the extent of that. If you request a classic cocktail however, like let's say an Old Fashioned? Well THOSE are knockout delicious! but you just might have to wait an extra 5 minutes while your bartender searches for some bitters.

Problem: What would be an example of an negative review?

Answer:
Horrible Service. Ricky the "manager" is rude and unhelpful. It took 18 minutes to get our food, and when we complained our check was refunded but then Ricky took the food out of my hands and told me " you can't have no free food" horrible and shameful. Dave would roll over in his grave if he knew what was going on.