Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: 5-1-14 Update*** I received a letter of apology today and a gift card. I will return and update my review based on our 2nd dining experience. ******************************************************************************************************************* OK, so here we go again with a "split" review. Food, as far as taste goes, is a solid 3.5 stars. Like other Yelpers, to me its nothing more than an over priced Red Lobster with Cajun seasoning, much smaller portions and WAY TOO MANY FRIES to fill up the dead space on the plate. I have NEVER had people look at me strangely when I asked for Tabasco to accompany a dozen raw oysters on the half shell appetizer. But when they brought them out, I was in the restroom washing my hands. When I returned to the table, I did not see my server ASHLEIGH B (who was excellent in my opinion) around. I did see another server (ALEX) at one of the corner beverage stations not really doing anything and so I approached him and asked for Tabasco. Without looking up, he told me "You'll have to sit down and wait for your server." No, really, those were his exact words. Really? No problem, I went to the back of the restaurant to the main service line and asked someone else. Clearly, since I was not in his section and therefore he could not extract a tip from me by helping out, he decided to pass on a chance to display good customer service. Not excellent customer service, just good. So, ALEX, when you pull stunts like that you not only make yourself look unprofessional, but you also drag down your other servers and the restaurant you work for by reputation. If we ever come back and happen to be seated in your section, what do you think we will remember from this visit and how do you think we will feel about rewarding your service with a nice tip?
Q: negative

A: While walking down Wood Street last week, I almost came to a screeching halt. The sign in the window of Mandarin Gourmet almost flashed GLUTEN FREE GLUTEN FREE GLUTEN FREE at me like some sort of wanton (wonton?) Asian temptress. Gluten free Chinese outside of my regular relationship with PF???? Be still my heart. When I got back to the office, I immediately corralled a couple of coworkers to get REAL Chinese with me the next day. Oh boy, it wouldn't be the Americanized version old PF dishes up, it would be authentic! I could hardly wait, the anticipation killed me. Oh PF, you'd never know (and I sure wouldn't tell you) I was thinking of straying from our steady relationship for another GF Chinese meal. So the next day we giddily (okay, full disclosure - I was the only giddy one) headed into the somewhat dingy and dated space - I wasn't there for stylish decor, I could get that at PF's. Besides...it added to the excitement of living on the edge. Bring on the new stuff! For starters, of the 3 typical soups, hot and sour, wonton and egg drop, only the egg drop was GF. One taste and I I was beginning to regret my errant ways. The soup was eerily bright yellow, tasted like dishwater and had an grease slick on top that rivaled the gulf oil spill. No chicken on earth has ever been a color that could have produced such a hue. (shiverrrrrrr) Did I make a mistake in straying? Should I have remained faithful to my trusted PF? Still, the Kung Pao chicken tickled my fancy of forbidden delights - I looked forward to those familiar hot & spicy flavors from someone new and different. Soon, there it was right in front of me - a HUGE pile of rice creating a wall to corral a flood of crunchy peanut topped veggies and chicken. I'd ordered it "spicy, please" envisioning hot and steamy fun to come. Nope...hot it wasn't. I had to ask for something to kick up the heat. There was a fair amount of chicken amidst mostly celery and a few pieces of carrot - maybe some onion, but it wasn't really distinguishable, although one giant bottom of a green pepper was hidden at the bottom of the plate. The best part of lunch was the crunchy peanuts perched atop the dish. Needless to say, I was disappointed. I know I have only myself to blame. In my excitement, I forgot how hard it is to find really good Chinese food, how before the GF issue the only 2 places I really liked were The Great Wall in Ross and Sesame Inn. Lesson learned. ANY gf Chinese food is not the same as GOOD and reliable gf Chinese food. Hey PF! I didn't really cheat on you, it wasn't the real thing...it was just a silly momentary fling. Will you take me back? You know I can't live without you....or your lovely lettuce wraps!
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Dillard's Sales Associate was reading a book while at work! I didn't notice until the SA commented to another SA about the book she was reading. And she was too busy to tend to customers. Aren't people just glad to have a job these days? I still can't believe it!
Q: negative

A:
Disappointed. I tried to return a $2 outlet cover (wrong color match to existing )..and was told by the cashier I would need to pay a 25% restocking fee ( Yes..I did have to open the package in order to install..which is when I discovered it was the wrong color match ) I was purchasing another household product also...so my $2 'return' (plus some ) was going right back into thier register. Not the best approach for customer loyalty / PR..