Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Q: The cord served 50% of my purpose - it allows me to download pictures onto my computer. However, I purchased this particular cord thinking that it would also serve my other need - charging the camera via plugging the USB into the computer. It doesn't charge it and it's a real bummer because someone lost the charger! Now we have a dead camera and no way to charge it. The company was fantastic though (I had issues with my billing vs mailing address and really followed through with phone call and email and got my product to the correct address and very quickly too I might add).
A:
Company was fantastic!