Problem: What would be an example of an negative review?

Answer: I came here with a group of friends before going to the Checkers game, a group of 6 people. We were sat in a booth that was a little cramped, but the place was busy so we didn't mind. Being an after work event, our group got there in 3 waves. From the time we sat down until the last person got there was probably 10 minutes. The waitress was so impatient. As soon as the last person sat down she came over and asked if we knew what we wanted to eat. Well... yes some of us that had been there knew, but the one who just sat down (my husband) had not even had the chance to look at the menu. From there it only went downhill. I got the impression she was angry with us because she was just not very nice. She didn't come back to the table after that for 20 minutes. I got the Fresh House Made Mozzarella Sandwich and it was just a sad sandwich. It sounded so good, but the ingredients were wimpy. There wasn't enough tomato (which were not ripe) to cover the bread, and there were maybe 2 shreds of onion. There was nothing fresh about it. I also ordered an Angry Orchard Cider (not on the menu) which I had to ask if there were any ciders. The waitress did not say the price but beware they are $5.75. Too expensive in my mind for that drink (but what could I do at that point?). The location is convenient, but I would much rather go to Queen City Q.

Problem: What would be an example of an positive review?

Answer: Firstly, this review has to go out to Dan the man. Thank you Dan P. or else I would have never found/tried this. Sure its in an odd location, a bit shady, but it's comfortable once inside. Some of the best foods is where you wouldn't expect. The BF and I ordered: Thai Ice Teas- definitely agree that it's not a flat black tea and has some spice to it, nice. BTW, whe you get the water and there are flakes in it- don't worry it's fruit! They infuse the filtered water with apples, strawberries, lemons, etc so it's naturally gonna get some little flakes. They should probably tell people that when they pour you water, but I read Dan's review and knew to make sure to drink my water and not think it was dirty! Tom Kha Kai, small ($5. and some change)- Forget smelling salts, put this in someones mouth when they pass out. That is flavor of fierce!!! No skimping on the spices and the sourness. I like- a lot. Not watered down at most places that it kinda took me aback....oh yeah, that's what it's supposed to taste like or at least what would be served to you in Thailand. Not that the "usual" is bad, but I LOVE sour/savory/spicy balanced soups. The small is generous still- it fills 3 bowls of the little bowls they give you. Chicken Mussaman ($7.95)- Pretty good. It's a mild curry that I would say is an easy comfort curry. Theirs was a bit more sweet than I would make it, but still balanced. I rarely see this on menus so it's quite nice to see. Lone Some Trout ($12.95)- You have no idea how long I've been searching for this dish. It's only of my all time favorite fish dishes I rarely find and only one place does it right (Palm Thai, LA). This place does it a bit differently than Palm, but the important parts are done right. They do a whole (boneless) trout and cut it up into small pieces and deep fry with the skin on. This results in a skin that is chip like and lovely so don't you dare take it out and eat the filet only like a weak sauce! They do a mix of salad- lettuce, julienned green apple, cucumber, chilies (you can ask for it mild, but a little spice is nice in this!), cashews and a sweet vinegar based sauce. Forget the usual Thai beef salad- try this! This is lovely- simple yet complex, fresh and light. This dish alone seals me coming back. My BF agreed and thought this was great and said it's on our rotation of spots. For $34, this was a good dinner at a decent price. We're both stuffed, and still have enough mussaman left to take home and make a good lunch tomorrow. The service is attentive, friendly and talkative. They genuinely seem to care and check back on how you're enjoying everything so on top of the food, it's a pleasant environment. I would say that I'll give them something between 4-4.5 for the overall but it's rounded up to the 5 for making me a very happy person today with the trout....I mean how can I not give a place that made me this happy a great rating? If you like your flavors fresh and fierce then come give it a try.

Problem: What would be an example of an negative review?

Answer:
I'm still aghast at my experience at this clinic. From their web page, I know that there are at least 3 doctors who work here. Other reviewers had great experiences, and I'm wondering if they dealt with a different doctor. My husband and I and another couple brought our Bengal kittens (3 total) here to be spayed. The breeder also came with us. As soon as we walked into the clinic the front desk staff was very rude to us. Ok, maybe the were having a bad morning? That's easy enough to forgive. But when we all went to the exam room, the doctor who examined our cats started us on a path of unnecessary emotional turmoil. Before we even saw her, we heard her say, "Oh, Bengals? Great." in a very sarcastic voice. Then when she saw the breeder she said, "Oh,* you're* the breeder?" and once again her tone was very nasty. To make matters worse, her clothes were rumpled and dirty and her hair was unkempt. I've seen lots of exhuasted vets, but lack of sleep could not account for her disturbing appearance. This clinic examines the animals before they admitted for surgery, which is obviously a standard procedure anywhere you go. However, they took the cats out of the room to examine them. Since they were only going to be taking their temperature, weighing them, and listening to heart/lungs, I was alarmed that they took them out of the room. This always sets of warning bells. But since they weren't getting vaccines, I decided I was ok with it. Within minutes, the doctor came back with one of the cats (not ours) and said, "I hate to be the bearer of bad news, but this cat has a heart murmur." What? Are you sure? Shortly thereafter, she brought out my cats and she diagnosed them with heart murmurs as well. We asked her to check them again later to give the cats time to calm down. Once again, she said she heard heart murmurs with the comment, "Well, they are Bengals." She said we should get a second opinion before "sending the cats back" (!!!), but she didn't give us any information about a specialist we could visit. She then said she could go ahead with the surgery but it was likely that the cats wouldn't wake up because of their heart murmurs. But whatever our decision, she said, we'd better let her know soon because she had a backlog of animals to see. Well, gee, lady, excuse me while we cry and pet our cats. Needless to say, we left. I was a wreck, and very upset about the fate of my kittens. I felt sick and afraid. However, I'm happy to report that neither of the cats (checked by different vets in different clinics) have heart murmurs. I know that the cat population is out of control and that for every purebred cat that is bought, there are thousands of homeless cats. I'm an animal lover and advocate, have rescued many cats, and I understand why a vet might be opposed to dealing with a Bengal, a Bengal owner, and a Bengal breeder. I sincerely hope that this wasn't the case at the Spay and Neuter Center and that the vet honestly thought the cats had murmurs. But that same day, I heard from another Bengal owner who had a similar experience at this clinic. In closing, I know that cost is a big issue. However, the spays at the Southern Nevada Spay & Neuter Center cost $80. Two other clinics near my house both charge $100 per spay. Spay & Neuter center charges $12 for vaccines. The ones by my house charge $10, or they are free for new patients. Spay & Neuter Center - $35 for microchip. By my house - $30/microchip.