Q: Read the following article and answer the question. Article: The Olympic Games are seen as the greatest test of an athlete's ability and are supposed to celebrate the spirit of fair play. But in fact, sportsmen have been using drugs to cheat their way to victory since the Games first began. In the early years, athletes ate mushrooms and plant seeds to improve their performance. Nowadays, this kind of cheating has a name doping . Just last month, Britain's top sprinter Dwain Chambers and several American athletes tested positive for the drug THG. Until a coach secretly gave a sample of THG to scientists, no one knew how ho test for it. "We're like cops chasing criminals--athletes are always adapting and looking for areas we haven't investigated," said Jacquew de Ceaurriz, a French anti-doping expert. Since the first drugs test was carried out at the 1968 Olympics in Mexico City, many cheats have been caught out. The most famous case in history is that of Canadian sprinter Ben Johnson. He broke the 100 meters world record in winning gold at the 1988 Seoul Olympics. But days later, he tested positive for drug use, lost his gold medal and was banned from the sport. Five years later, he returned to action--only to be found positive again and banned forever. China has also had problems with drug cheats. At the 1994 Asian Games, 11 Chinese athletes--seven of them swimmers--tested positive for banned drugs. Sports organizations promised that cheating on this scale would not happen again. Experts are also worried that doping can damage a person's health. It is believed to increase the risk of liver and kidney diseases, and women may experience reproductive problems. As long as they can stay ahead of the scientists, it is unlikely the cheats will stop. But experts say there is a limit to what can be achieved and that athletes will not be able to change their bodies using gene technology. "For the moment, genetic doping does not exist," said de Ceaurriz. "Even in 10 or 15 years it will not be done easily--the scientific community will not let it happen." Question: Which statement of the following is true? Answer: | OPTIONS:
- Many police are sent to chase criminals of taking doping during the Olympic Games.
- The drug test was carried out until the 1968 Olympics.
- There is the possibility that women athletes taking doping will give no birth to a child.
- Ben Johnson was banned from sports forever for being tested positive for drug use at the 1988 Seoul Olympics.
A: There is the possibility that women athletes taking doping will give no birth to a child.

Q: Read the following article and answer the question. Article: Due to the increasing number of violence acts produced in schools all over the world, more and more parents prefer to have their children educated at home rather than at school. This way they can ensure their safety and well-being, although teachers and school representatives are trying to improve the situation in schools by increasing the number of the persons in charge of the safety of the students. The main reason for violence acts are the films and cartoons that fill the children's time. They want to do everything they watch on TV and never think of the consequences, and they may hurt a classmate or a teacher. On the other hand, parents are not fully satisfied with the children's results obtained in classes and they consider private classes would have better results. When a teacher has to watch 30 students in class he can't probably see what each of them is doing, how he is writing, or if he understands the explanations. At home the teacher can explain in details everything the child doesn't understand as many times as he considers proper. And many times the child grows fond of the teacher at home, who becomes his best friend, and who helps him whenever he needs someone to talk to. However, the best solution would be a mixture between the education received at school and that at home, because school makes children communicate and socialize. Keeping a child at home for fear there might happen something bad to him only makes the child's character weak and prevents him from knowing what real life is. Staying in _ only does harm to the child. All in all, schools have been created to help children, not to harm them, so it's best to keep children in these special places, where they learn, laugh, have fun and make new friends Question: The writer's purpose in writing the text is to _ Answer: | OPTIONS:
- teach parents the ways to keep their children safe
- show solutions to developing children's character
- analyze an education problem and give opinions
- explain the main reason for violence acts in schools
A: analyze an education problem and give opinions

Q: Read the following article and answer the question. Article: High-quality customer service is attached great importance to by many, but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store , but instead will alert their friends, s, co-workers and even strangers. Store managers are often the last to hear complaints, and often find out only when their regular customers frequently go to their competitors, according to a study jointly conducted by Verde Group and Wharton School. "Storytelling hurts retailers and affects customers," said Paula Courtney, President of the Verde Group. "The store loses the customer, but the shopper must also find a replacement." On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting "snowball effect" can be disastrous to retailers. According to the research, shoppers who bought clothing met with the most problems. Ranked second and third were grocery and electronics customers. The most common complaints include filled parking lots, cluttered shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople. During peak shopping hours, some retailers solved parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance completely got rid of the need for customers to circle the parking lot endlessly, and avoided the situation in which several customers eyed the same parking space at the same time. Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be good at dealing with different people and especially should be... Question: To achieve better shopping experiences, customers are advised to _ . Answer: | OPTIONS:
- tell everyone they meet about the poor service of the store
- keep retailers unknown of what's wrong in their store
- voice their dissatisfaction to store managers directly
- shop around and make comparisons between stores
A: voice their dissatisfaction to store managers directly