Sentiment analysis: I have to admit BJ's is probably one of my least favorite chain restaurants, so I'm never too excited to go to any location. I was meeting my OG Ryan B for lunch and I remember seeing a coupon for a large any style pizza so we couldn't resist. We came around 12:45 and it was packed. We were seated in the bar area on a high top table and were greeted relatively quickly by our server and gave her our coupon and put our order in for a large five meat deep dish. They were a little slow getting our drinks and refills were a little hard to come by at first, as we had to remind her a few times for drinks. We also had to remind them that we needed silverware, sugar for my tea as well as red pepper flakes for our pizza. Service was friendly however and I cut them slack for being so busy. As far as our pizza goes, it wasn't great. Not as hot and cheesy as I was hoping. Maybe a few more minutes in the oven would have added a crispiness that was needed. I definitely wouldn't have been happy about paying full price for the meal, but at half off it was ok. They took our coupon without problem and even gave us a free mini pizookie with our offer. This was my first time trying a pizookie and I wasn't blown away, but for free I was quite happy with it nonetheless. I won't be back without a coupon, but at a discount this place will do in a pinch and I do enjoy their beer selection quite a bit.

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negative

Sentiment analysis: No call no show. I was so excited to get my house cleaned before vacation but my assigned professional never showed up or called. No one ever contacted me. I had to wait on the phone for 30 minutes to talk to live person to get a refund. So disappointed.

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negative

Sentiment analysis: Hubby and I love this place, we get the make your own pasta dish and split a large. They have a whole wheat spaghetti, top it with basil pesto sauce, roasted veggies and chicken, delicious! It would get 5 stars but our waiter was a little impatient and arrogant. Second time we've had him and he doesn't seem to like his job. Service was great, attitude, not so much. Oh and a free pazookie for checking in with Yelp!

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positive