Q: positive

A: Came here for dinner with 4 buddies for a bachelor party. I saw a lot of complaints on here about having to wait a long time before being seated, but we were sat within 5 minutes of arriving for our 8:00pm reservation. The bread that they bring out for table is absolutely amazing. There's a blue cheese glaze that the covers the bread and its fresh out of the oven. We literally plowed through the bread in about 10 minutes. I then ordered the Kobe sliders for the main course. They were very small, but absolutely delicious. I was still full from lunch, so the small portion was perfect for me. My buddies all enjoyed their meals and one even said the chicken dish was some of the best he ever had. The music was loud and we loved every minute of it. This is Vegas and if you're looking for a low key experience, you're definitely in the wrong place. The vibe of the restaurant is upbeat, trendy and gets you warmed up for the night ahead. It's definitely expensive, but you're paying for the atmosphere and crowd that comes with it. It was my friends birthday as well so I mentioned it to the staff and they brought out a complimentary piece of cake for him with a bday candle. Overall I had an excellent experience at this place. Definitely a must for a group dinner in Vegas.

Q: negative

A: My first of the three groupon facials I purchased was wonderful. The 2nd was a no show by Sherry. After contact with groupon customer service multiple times, Sherry was back and "ready to honor" my remaining facials. She never called me to set it up despite knowing she had stood me up in late June. Instead I contacted her to set up the facial. Last night, after rushing from work to be on time for my appointment, she was again a no show and had a fellow business owner come out to tell me she was "running behind" and was at least 1 1/2 hours away. I'm back in touch with groupon for a refund and I'm done dealing with Sherry.

Q: negative

A: I'm not sure if the service here could possibly get any worse. Came here on a Vegas trip for a quick lunch before our plans. We chose this spot because of its great location and strip view. The place was pretty empty, so we were seated as soon as we walked in. We ordered their grilled cheese, assuming it would come out quick. Wrong. So wrong. After about 30 minutes we asked about our meal and our server said he would go check on it. Our server pretty much disappeared after this and didn't even come to refill our waters. About 20 minutes later, we still had no grilled cheese. This was more than enough time for the food to come out if they had initially totally forgotten about our order and put in the order during our first inquiry. I had to walk into the restaurant and ask the hostess to find our server and to find out where our food was, especially since we had been there for about 45 minutes at this point. Another 20 minutes went by and still no server and no grilled cheese. I went in AGAIN and asked to speak to the manager. The manager finally came out and we explained to him that 4 pieces of bread with cheese should really not take over an hour to come out. He assured us the food was being made, which is basically what we had been told the last hour. We watched about 3 tables sit, order, eat, and leave during the 1.5 hours we waited for our grilled cheese. 90 minutes later the grilled cheese came out. After all this, I would hope it would've at least tasted good. Wrong again. The only good thing about this sandwich was that I had asked to add avocado to it. Other than that, it pretty much sucked. It was super heavy, greasy, and just didn't taste good. Making a grilled cheese sandwich is so easy and simple. If they couldn't get this right, I don't know if they have a fighting chance in Vegas. Then we got our bill, which was totally wrong. The girl at the front entrance had given us a certificate for 2 for 1 beers. Of course, we were charged for both these beers. After yet another visit inside to find an employee, and another complaint, our meal was finally comped. During this entire ordeal, not one employee, including our server, came to ask us if we needed anything or to refill our waters. This was possibly the worst service I have had anywhere.

Q: negative

A:
Received flowers from here that died within the first two days. When I went to the shop to ask for another set since my husband spent near $100 on the first set, the clerk said it was my fault for not watering properly. I explained to her that I am very familiar with the upkeep of flowers and there is no way these should have died this quickly and I simply wanted to receive a new set in place of this one. Before I knew it, the owner/manager and clerk were literally yelling at me saying it was my fault and because my husband purchased them and not me I couldn't pick a new set. They did eventually credit his card back. I have never experienced customer service this bad and have never been approached by such an aggressive staff as I did while I was here.