Given the task definition and input, reply with output. Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.

DO NOT ORDER THIS PRODUCT!!! This was delivered in three boxes and was bound by plastic wrap. Once out of the box, the three layers were cut with what looked like pinking shears and were horribly uneven. This was NEVER a mattress that sold for 999.00 ... When I tried to return it All Sleep was helpful at first but I could not package the layers to send. While trying to come up with a solution to the shipping problem, the UPS labels they sent to me expired and now they will not return any emails or calls. WORST SERVICE AND PRODUCT EVER!
Negative