Thr food is great and the host was good. However I was asking for a burger to be made as advertised and as in past has been. The runner johnny made me feel horrible when he out loud told the chefs not to listen to my request for a medium done burger... if you have a certain temp for your burgers it needs to be posted and or politely tell the patron sorry we have a standard of cooking temp. Do not tell the chefs not to do something that the guest asks of them. All I wanted was an apology. Never going back for the rude runner( possibly manager). I am a concierge and I have recomended this location in the past. Not anymore. Needs a lesson in customer satisfaction....
Is this review positive or negative?
negative