Q: negative

A: Add me to the list of people with MAJOR issues on the delivery accuracy and customer service on this place. People in my office used to order from here all the time. At least 4 or 5 times each week - sometimes several deliveries in one day. And we considered it one of the best delivery options we had. Then orders started getting messed up. More often then they were right. More people here refuse to order from Rosati's than are welcome to take the risk - knowing it's more than likely they won't get what they ordered or how they ordered it. About six months ago, I ordered for three of us - and there were several issues. When I called, a woman claiming to be the manager offered me a $10.00 credit. When I called for the next delivery and tried to get the credit, there was no record of it. My last straw was last Monday. I thought I was brilliant by ordering online - where I could specify anything specific and it was all in clear print - no chance to mess up, right? HA! I ordered a an Italian beef sandwich with peppers, onions and light mozzarella; a small Greek salad and a brownie for me. Also got cheese sticks with marinara for one coworker and the "duo" (shown on the menu as fried mushrooms and zucchini) with ranch for another. Delivery came in one hour, 15 minutes. Everything was lukewarm, including the salad. The cheese sticks were barely edible. The duo came with cauliflower instead of zucchini (would not have been ordered at all if cauliflower had been advertised) and the ranch was missing. The mushrooms were referred to as glue by the coworker who ate one, and threw away the rest. My sandwich was OK. Not great, but OK. And the salad was fine - after I put it in the fridge for a few hours. I'd love to tell you about the brownie - but it wasn't with the order. I called and spoke with a gal who claimed to be the manager. She offered me a credit, or she could send a driver back with the ranch, some zucchini and my brownie. No luck with the last credit I was offered - and I really didn't want to wait another hour for ranch (no longer needed, as the food it was requested for was thrown away) and my brownie. I asked those items be refunded to my credit card. I was told the owners would call me the next day. That was over a week ago. Rosati's on Thomas - I am sad to say you have worked your way onto my DO NOT CALL list. My coworkers were right. I was wrong. Enjoy my money - you won't be seeing any more of it. And I can't think of anyone from my office who disagrees at this point.

Q: negative

A: to start, i asked for a booth AWAY from the bar and what we got was a booth NEXT to the bar.. i personally have severe sensitivity/allergy to alcohol to the point that the smell of it highly affects me, so i didn't feel listened to by the host who chose our booth.... and while the waiter was really nice and knowledgeable, he did not check on the table often enough because finished dishes and glasses stayed at the table too long in some cases. also, i was with two other people and their entrees were sub par. their baked potatoes were severely lacking. one had to use her shrimp's melted butter to add it herself to the baked potato... and the other, his steak had too much fatty parts that were inedible so clearly a waste of money for him in ordering a steak. also, with my meal, i got the mashed potatoes as a side and the portion size was really poor as well, very pathetic looking next to the large porterhouse steak i ordered. the other diners were also not keeping their children at the table, so they were running wild around the floor and making it hard to hear each other when we were talking. other diners with children really should have better handle of their children so as not to disturb other diners. sadly, this was the first time going to the longhorn steakhouse for the other two people in my party and they were highly disappointed with their experience. i know we will not be going to this location again. i personally love longhorn steakhouse but the ones i've experienced while in AZ have been severely lacking in food and service sadly. the one i always went to when i lived in boston (the fenway location) is much better all around. it's a shame this was their first impression and even more sad this was the 2nd time in a row that i've been disappointed by AZ longhorn locations. we will have to choose another restaurant to go to from now on.

Q: positive

A: I have never gotten a spray tan before and I am so pleased that my very first one was with Laura! She is so friendly and helpful. She is also extremely comforting and makes you feel welcome which is always nice when you are standing there while a stranger sprays you down. Laura talked me through which tone choice I wanted and we picked a fairly subtle bronze which was good for my first time so I wasn't too shocked by the skin tone change. I used a yelp deal which is great for the first two times. I have already made my second appointment and I will continue to return to Laura for all of my air brush needs! She really is a rockstar!

Q: negative

A:
one star cuz ZERO STARS isn't an option here on yelp. this review is mainly for the nightclub moon. never ever coming back here again. this place needs to get some new bouncers for their clubs and cops for their hotel cuz the ones they have are so dumb. so its my 21st birthday and im finally able to use my own id at clubs now with my older girlfriends.... we came here last night ready to dance the night away at "the moon" night club... we're getting our ids checked and they pull my sister aside. she's 23 and she doesn't need any fake id -_- but the bouncer doesn't believe her id is hers. so he passes the id to another stupid bouncer who passes it to another. asks my sister everything, name birthday address even makes her sign her signature......and then he takes her over to their hotel cops to verify if the id is real. omfg. the cops scan it and confirms its not a fake id....but the dumb bouncers like "yeah they verified that its real but we still dont think its yours. look I've done this for a long time ladies this isnt gonna work here." w.t.f.x1000000000. no apology no nothing! like seriously how frustrating...how do we even argue when its actually her real id??? the bouncers name was Ricky....fire that man!! way to start our night off.