It's big time trouble that I live across the street from Lorenzo's... The food is completely amazing! I've gone with several people from New York who claim this is as good as pizza back home. It's always hot, fresh and excellent - I have never had a bad experience with the food. Definitely isn't too hot for your waistline but it's all relative. I'm big on customer service, which is why they are only getting 4 stars from me. Most of the time, I'm greeted by the owners saying a robust hello but am served by un-energetic staff. There isn't a lot of urgency or attentiveness to customers. The food makes up for it but I would love to see this change made. Glad to have Lorenzo's as a neighborhood staple!
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positive