All, Recently I have taken over as Director of the Volume Management Group. Wit= h Murray O'neil and Chris Stokely leaving, as well as other key members, I = am becoming increasingly aware that the group is not currently providing th= e value to your desks as it has in the past. My hope is that over the rema= inder of this year we can make a concentrated effort to bring the current g= roup up to speed so that we can restore the level of service provided in th= e past. We are currently initiating training both interally and externally= to increase the groups understanding level. We are also Implementing new t= ools that should increse our effectiveness and efficiency. Additionaly, I= would like to personaly invite your feedback on how indivduals and our gro= up is performing and progessing during this transition. Your feedback is c= ritical to our success and I consider it critical to shaping this new group= . I want to know if we are performing the core acitities well, and if we = are developing a reputation as experts of how our markets works as well as= providing valuable analysis. Personally, I will be introducing myself to= you over the next week or two and would like to sit with each of you to ga= in an appreciation for your roles and how we can play a role in aiding you.= as a parting shot Murray has asked most of the team to do the same so don= 't be suprised if you are suddnely enundated with requests to shadow you. I= look forward to working with you all.=20 Regards,
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