Problem: I needed an alignment on an old pickup I had recently purchased. I called ahead and spoke to Manager Greg. He was very professional on the phone said I could bring it right in. When I got there, Greg greeted me and got my information and confirmed a good price on the alignment. The service was performed quickly and the truck is much easier to drive now. The technician Dane did a great job and explained the results and had no problem answering a few questions. Great experience!
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A: positive

Problem: Headline: Convenient with most of the amenities you want and a hip bar downstairs. This hotel is close to the airport (and has a shuttle), plus near the light rail (right outside) making it ideal for the business traveller. It has a "hip" bar - I personally don't go in for that stuff - it gets nosiy on some nights. It also has one of the best work-out rooms in the business. For those that have not stayed in an ALoft before, it's part of the Starwood Preferred Guest (Sheraton and Westin) and caters to a younger crowd. Now, let's break it down: 1) Work Area - this is what I am talking about. A nice comfortable chair. The desk is a little high (cramping my typing style), and a full AV unit, allowing me to play my iPad throuhg the TV if I want. Two well-spaced power sockets on the AV unit, plus a powered USB (in case you forgot your charger). This is probably one of the best tech areas in the business. 2) Bathroom - almost there. It's got a nice big shower, but the water pressure is a little weak, but the shower head is a "rain" type, so it works. The "bliss" line amenities are nice. However, lose some points for the lack of anything remotely resembling a cup. I do like to clean my teeth, ya know! Just add a glass and you've got a good bathroom experience. 3) The bed is comfortable, and I like the overstuffed duvet on the bed. However, there aren't enough pillows for my liking. 4) Breakfast - a half-hearted attempt that feels like they are only doing breakfast because it's expected. Go elsewhere for breakfast when you stay here. (SPG gold/platinum members do get a free coffee drink from their automated barrista machine, and coffee is free). 5) Overall feel - I like this hotel. The staff are friendly, and the work-out room is awesome. They also have a pool, a comfortable bar / lounge (with board games scattered around - a nice touch), and it's convenient to the airport. Win overall. I'm giving this another star for feel. One of these days, I'll find the perfect business hotel. Until then, this is one of the better places to stay.
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A: positive

Problem: After hearing about this place and about how great it is. Me and some friends decided to come here while in town. We ordered 2lbs of shrimp with hot n juicy seasoning, 1lbs of crawfish with hot n juicy seasoning and fried catfish. The shrimp was under cooked thoroughly and the flavor was bland! The crawfish were dirty and not fresh either. The catfish was neither firm nor fresh. Our experience was disappointing. Service was good. We will never return!
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A: negative

Problem: If you think making an appointment will prevent you from waiting - think again! This salon is located near my house so I have tried it many times - each time hoping for a better experience. Unless you are the first one in the door in the morning, plan on waiting. If you have an appointment, you may even wait longer. What is frustrating, is they will always tell you that will be a "few minutes" even if the wait is really 40minutes. The last time I was there, I had an appointment at 1:00 and wasn't seen until 1:40pm! When I asked how much longer, the male owner, kept saying, "few minutes." When I gave him feedback on how it would be really nice if they could be more accurate with how late they are running so people could run to walgreens or come back, he said, "If you don't like it - go someplace else- we have plenty of business!" Since I tip so well, I was shocked at how I was treated. The fact that my gel polish would ALWAYS come off after only 1 week and the pedicures weren't that great made me wonder why I was even trying to make this nicely located nail salon work for me. I will never go back!
How would this review be described?
OPTIONS:
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A:
negative