Problem: What would be an example of an positive review?

Answer: Fantastic, oasis and crazy rolls are great... and huge. Service is great and fast. I will be back next time I'm in Phoenix

Problem: What would be an example of an negative review?

Answer: The receptionist was nice and courteous unlike Dr. Hirsch. As reported by other fellow Yelpers, Dr. Hirsch is socially different. I had my appointment with him, he spotted me in the waiting area and did not bother to exchange even a smile or any type of recognition. I stood 1 meter from him and he dint bother. He might be busy but lacking basic courtesy is not cool. There were some problems with my insurance and I could not get my eyes checked, but in a way I was happy I dint have to deal with him. There are many good opticians around and I am happy to go to them.

Problem: What would be an example of an negative review?

Answer:
Dude. so we took our truck there to be serviced on a friday morning before a trip to the snow in utah... basic diagnostic, oil change... that kind of service.. we were told it'd be done that evening and they'd give us a call when we could pick it up. so my husband tells them, please call us tonight... we need the car tomorrow morning. they call us around 4:30 and leave a message on the answering machine to say they were almost done and that they'd give us a call when we could come and pick it up.. estimated a time of 5-530. we weren't anywhere crazy that evening since we were waking up at 3am to drive to utah, so there was no way we could miss the call... 6:00 comes around and my husband decides that it's time to call them. no ones picks up... we live down the street, it takes like 2 minutes to get there in our car, so my husband drives there at around 6:05. they close at 6 so it would seem that they'd close shop around 6:15-6:20 just to get everything locked and cleaned up... they were gone. no one was there.... they don't even have an answering machine, probably cause they get yelled at to much. when we finally did come to pick my baby they weren't as apologetic as they should have been. i had my husband demand a percentage taken off for no coming through on their end.... they gave us 20% off and a coupon [that you can get in your mailer] for our next visit. unfortunately, their will be no next visit.