Q: negative

A: The guys that were there the day I went suck and are rude. If all the customer service people were like these guys then I would scream from the tops of roofs to not get cox. They should be more like the guys at the Chandler location....those guys were awesome.

Q: negative

A: BEWARE -- If you have any kind of special needs or have a special request, DO NOT COME HERE!! -- I am sensitive to UV light emissions. They assured me that it would be no issue changing out to "regular" incandescent bulbs when we made the reservation. When I called back to confirm, the "engineer" had left a message that there are only LED lights so there are no issues. -- To my dismay, the room we found not only had LED lights but also lamps in the walls with flourescent lights which does emit UV rays. So I called down to request to have them changed out. The "engineer" responded that would not be possible. HUH? They can't find 4 regular incandescent bulbs that can easily be purchased anywhere?? -- I have found two types of hotels responses to my lighting issue: Either they are customer-oriented or frankly they don't give a rats-ass. Red Rock falls under the latter category. -- You may think that I'm being too picky. Is it too picky when you have health requirements? We, as a population, are getting older, and with age comes a myriad of health issues. And hotels such as Red Rock will find that with such lack of concern where they cannot be bothered with potential health concerns, us folks, who are not in our 20s blooming with health, will not be willing to patronize them. -- Frankly, if it wasn't for the fact that we were at the hotel due to a convention and prepaid by the hosting company, we would have left and gone to a much better hotel on the Strip. -- Lastly, the enclosed shower smelled AWFUL like an open sewer. Clearly the drain needed cleaning out. It smelled like something died in there. During showers we had to breath through our mouths; it made you gag if you breathed through your nose. Given the total lack of response from their engineer to the prior request, we didn't see the point in trying to get it rectified. -- To add insult to injury, for some reason during our last day there (was there 3 nights), housekeeping failed to clean our room whatsoever. It figures.....

Q: positive

A: Thai food. mmmmhmmmmm, this is one of the better thai restaurants that i've been to in the States. I live in the Bay Area so there is lots of thai food, but coming here to this hole in the wall in the middle of nowhere to eat was a delight. Definitely recommend people to come here, even though it is off the strip.

Q: negative

A:
Worst food I've EVER encountered in a restaurant in my entire life! The chips were stale and smelled like old oil! I immediately had a stomach ache and had to run to a drugstore for tums! We brought it to the attention of the waiter- they brought out more chips but same problem- they were frying the chips in very old oil! They reeked! All entrees were stale and not fresh. Plates were sooo unappetizing looking- not even plated nicely or with any garnish. My daughter and I had stomach aches for 3 days after. I would NEVER eat here again!