Sentiment analysis: I haven't had an appointment with any of the providers here. I didn't make it past the front office staff before I realized that, even if they deemed me worthy of their help and time, I'd not be using their services. I previously had an appointment with them a year or so ago, and decided to go with another provider, and was fairly certain I had cancelled my appointment. When I called about 5 minutes ago to make an appointment, the response I received was very cold. I was informed that I had not cancelled my appointment, and that I needed to contact my insurance company for some vague reason. It was made very clear to me that I was not welcome to book an appointment with ANY of their clinicians. EVER. I can understand giving me a hard time, or even making me pay a fee. But to also make me feel like I was a criminal and categorically refuse me service was unkind. Honestly, I'm sure they're doing fine as a business and have plenty of satisfied customers. But I will not be among them. It's clear to me that either the person who took my call is a miserable human, or that the policies of this office are such that they care more about being paid and being punitive than they do about helping people. What if I had been a suicidal caller? They have no idea what kind of problems I might have. They didn't care. Just categorically accused me of daring to "no-show" to an appointment and then wanting some compassionate care. Alright. Good luck as a business. Apologies for my arrogance.
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negative

Sentiment analysis: I had so much fun diving through the decades at Vintage Pittsburgh!
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positive

Sentiment analysis: To quote fellow Yelper Andres D: "trips to this starbucks are always an adventure. I guess at least they keep me guessing... how will we mess up next time?" That pretty much hits the nail on the head. Whether driving though or walking in expect the simple to be complicated and things to get interesting in a very annoying way. The only time I drove through the lady taking my order repeated it back to me incorrectly 3 times (and this was coffee, not one of their more complex concoctions--yet she kept thinking I wanted a skinny latte?) and when she gathered there was some annoyance on my end she said "well sorry, but I'm multi-tasking here". This was just one of many interesting trips, as I've been here dozens of times as it's so close to my house. They constantly forget about the food portion of the order, forget a drink, and have some employees that aren't that nice....or sharp. We keep hoping the staff will turn over, or something will change--yet they continue to be consistently inconsistent. Another annoyance management should take up with the property manager is the sprinklers--which come on around 7 - 8 am every morning leaving the patio, walkway, and tables soaked. If you feel like sitting outside you're going to have to wipe things down yourself. I contrast this experience to the location by my office which probably does at least 3 times the volume, but never screws up, knows my name, and when I was a daily customer would have my drink ready before I even got to the register. Needless to say, I am exploring other options for my caffeine fix.....
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negative