Problem: Went shooting w/ my son on 7/5/12/ A little out of the way for me as I live in Mesa, but a very nice overall experience. Front end is small and inventory to match, but the range is air conditioned, as opposed to swamp cooled like the other E. valley place.That alone will make it my place to shoot in the summer months. Staff was very friendly Good overall experience. Haven't used sales or gunsmith yet.
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A: positive

Problem: My boyfriend and I booked to stay at Red Rock for 2 nights over Valentine's Day because of the close proximity to my workplace. Upon check-in, I was disappointed when the lady at the front desk informed me that the king bed we booked online was unavailable and they only had rooms with 2 queens left. She said they can't guarantee rooms will be available and it's first-come first-serve. Huh?! Front desk lady offered that I can upgrade to a king suite for a "discounted" extra $50 a night which I reluctantly accepted. I've never stayed at this hotel before and have only been at the casino to check out restaurants or go for happy hour. I've heard good things about the hotel so I was really surprised and annoyed when I discovered that my room was in the farthest end of the hallway of almost 60 rooms per floor, which makes for the longest walk to get to any hotel room, in my experience. I was cursing whoever designed this elevator/room layout as I was making the long trek to the room. Ah, the room. It was definitely spacious. So spacious that it appeared all the furniture was pushed towards the window, leaving a dance-floor-sized empty space between the bed and bathroom. If this was their handicap-accessible room, they have succeeded in the fact that you could park a dozen wheelchairs in this space. I assessed the room and decided it was not worth paying an extra $50 per night. It was essentially the regular king-size room furniture thrown into a large space. I was now highly annoyed when I called the front desk and the same lady answered. She was nice enough to move us back to the 2-queen bedroom. But before that, she actually offered to lower the luxury king price from $50 extra/night to $35. Seriously? She was trying to haggle with me? This made me realize that she could've probably just given us the crappy king-size room at no extra charge in the first place. So chintzy. This kind of service does not deserve the 4-diamond award.
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A: negative

Problem: My dream in life is to schedule weekly spa days at the five star locations around the Valley and spend every Saturday like the one I recently had at the Westin's Agave Spa at Kierland. Sadly, I don't think this dream will come true anytime soon, but because of that I cherish anytime I get a spa day and I'm pleased that my visit to Agave Spa was everything I hoped it would be! The Westin Kierland itself is gorgeous and flawless, but it has more of a concrete decor feel to it. It doesn't have the Old Phoenix feel to it like some, but it's clean, gorgeous and flawless just the same. The Agave Spa has just the same feel. Walking in, I immediately caught wind of the delicious signature scent of the spa. It smelled so good, I wanted to put the scent in my bag and keep it with me at all times. The staff was extremely friendly right off the bat and quickly showed us to the ladies locker room to get us settled. I like to arrive to the spa as early as possible in order to enjoy as much time there as possible. Once I was settled in, I first used the gym to feel better about the pampering I would be doing later. As hard as it is to actually work out on a spa day, it makes me feel so much better and I've added it to my spa routine. But, I make sure I do it when I first arrive. The gym is refreshing because it overlooks the pool. The treadmill is state of the art, offered me way more options than I needed and even had a tv built inside. After my workout, it was time for the massage. The 50 minutes massage was just what the doctor ordered! The masseuse was friendly but not overly chatty which I really appreciate in a masseuse. The room felt refreshing and the music was soothing. The only problem I had with the room was that it was a little too bright for my liking, but then they put a scented mask on my eyes which helped. After my heavenly massage, we continued our girls day out and winded down in the jacuzzi, ordered lunch and drinks while we laid out at the tranquil adult's-only pool and used every amenity the spa had to offer. I decided to shower at the spa because the showers are gorgeous with the popular Westin shower heads and delicious Kai products. They even offer limeade in addition to water and tea to quench your thirst. The entire day was tranquil, relaxing and an excellent way to cool off during the extreme heat. If I could, I would have purchased every Kai Fragrance product they were selling, but the pocketbook wouldn't allow. It's officially on my wish list though! I will end with a special tip to all my fellow locals out there. Every Wednesday, they offer discounts for local residents including 30% off spa services and 20% off spa products! Now you know where I'll be after work on Wednesdays!
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A: positive

Problem: They did not want our money :( We had a LARGE party booked. I did not book it and it was not my party... But I know restaurants and I know business. When 20+ people tell you they had a reservation and you have not clue what they are talking about, you push tables together and call in another server. Instead of doing anything reasonable, two women raised their voices at our host, questioning why he would bring so many people to their business. All I heard was "$1000?! NO THANK YOU!!" We simply left.
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A:
negative