Choose your answer: is the following review positive or negative?

Yes the burgers are pretty good... but they suck in comparison to Zinburger down the street. The service is hit or miss. The last time we were there the waitress argued with my bf and told her his burger was cooked right when he sent it back... he ordered medium rare and it was black. She brought another one out but still charged us for it on the bill, so we had to get that fixed. Overall the experience was just OK.

pick from the following. +negative; +positive;
negative