Problem: I went to the buffet last week and when I purchased the 2 for 1 coupon plan, I was told that they are closing in 40 minutes, but we still stayed to eat because that was the final day for the coupon. Anyway, the only thing that was good was the turkey. All of the extras were either old and cold or just awful looking. I will never go to the Seasons buffet again.
How would this review be described?
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A: negative

Problem: The Plaza is a renovated dump. The two towers were renovated a year or two ago so the rooms don't creep you out like I am sure they did not too long ago... but the rest of the hotel feels like its a tenement. The elevators to the parking garage haven't been cleaned in about 30 years. The pool is so bad that on a 110F Sunday afternoon I spotted two people in the pool from the room. The tennis courts are unusable and they look like they've been that way for decades (http://j.mp/1sPN2lk). Oh, and you talk about lipstick on a pig? How about perfume for a smoky casino? Ugh! Dear reader, I was comped a free room for three nights... yet, somehow, I feel paid too much. I think my soul is still curled in the fetal position. Sigh...
How would this review be described?
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A: negative

Problem: Beware of Dollar Rental's so called insurance "Waiver". They use deceiptful practices when checking you out. Even after I said I did not want insurance coverage, I accepted an insurance waiver - which I thought meant I was waiving insurance. I received $190 charge for insurance I did not ask for. My mistake for not looking over my receipt closely before I drove off. They are being sued for this practice. Find out more information http://www.investigativeguy.com/
How would this review be described?
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A: negative

Problem: The food gets 4 stars, but they lose 2 stars for LOUSY service. The pizza is pretty good NY style pizza. The crust is cooked just the right amount, just a little crispy on the bottom and the perfect consistency to eat folded. Because we are a family of five we tend to buy a whole pizza rather than by the slice. Wings were also good and very saucy. We got the mediums, and they were just the right amount of spicy for everyone to enjoy. They had a deal for a large pizza and 25 wings for $22. Watch out, though, because the drinks are $2.50 each, so with a family of five we paid over $12 just for the drinks! Dining room and restrooms were both clean. Unfortunately, what detracts from the Ray's Pizza experience is the service. The service SUCKS. We were told we would get the wings first, and then our pizza would come out. They yell out to you from the counter when your order is ready, but you cannot understand what they are yelling out. I kept checking to see if our wings were ready every time someone yelled. After about 15 minutes, I went to the counter to ask about the wings. They told me they take a while to cook. (Huh?) Finally, they called out our pizza order; still no wings. I again asked about the wings and the man behind the counter said they would bring them to us. We started eating the pizza and when the wings finally came they were COLD, like they came out of the refrigerator. Even the plate they were on was cold. I hate sending food back, but I carried them up to the counter and gave them back to be heated up. The girl who was at the counter look perplexed when I told her the wings were cold, like she did not know what to do. The man working the pizza ovens, though, took them and said he would heat them up and bring them out to us. 10 minutes later, we were finally eating our wings. The service problem is not so much in the screw-up. I am a forgiving person and mistakes happen. The service problem is in the attitude of the people who work there. Just a rude and abrupt demeanor. You are not a guest in there restaurant, they are doing you a favor. It's too bad that bad service detracts so much from good food.
How would this review be described?
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A:
negative