Problem: Great place for fresh and healthy food. Everyone in the line is very helpful and everything moves along quickly. For a sandwich/salad/soup shop it is a bit on the pricier side but still worth it.
How would this review be described?
++++++++++
A: positive

Problem: The hotel was pretty good until we had a problem after our first night(of 2). We found a mouse scurrying around our room! It ran into the bathroom, so we closed the door and called the front desk. We had our infant child in the room, so we were really concerned about the mouse getting into the baby bag, etc. They moved us to a new room, as expected and the mouse was later caught by hotel staff. BUT, we still had to pay as normal upon checkout(Sunday) and we were told that we'd be contacted by management because they couldn't do anything about the charges at that time. Mon-no call received. Tue-no call received, called hotel manager, no answer. Wed-we called corporate: "we must give manager 48hrs to resolve issue". Thurs-no call received. Fri-no call received, called hotel manager, no answer. Mon-called corporate, they called manager on conference call, he admitted to receiving voicemails without responding. He decided to refund us just 1 night for our troubles. The lack of response and attitude of the manager didn't sit well with us. Refund for just 1 night was the icing on the cake. Will never stay there again. It's unfortunate they were unwilling to go ABOVE and BEYOND for an inconvenienced customer...
How would this review be described?
++++++++++
A: negative

Problem: This is a great location, with great customer service. The food is exactly what you should expect from Sonic, and very consistent, as are the beverages. Their outdoor seating is usually not occupied, so it's a great and cheap place to just swing by and grab some food and chill out for a few.
How would this review be described?
++++++++++
A: positive

Problem: I'm giving a 1 star review based on the fact that its a newer casino but yet it has NO POKER ROOM! They took it out since they were not making any money off it.
How would this review be described?
++++++++++
A:
negative