Problem: What would be an example of an positive review?

Answer: The macaroons are great!! ! The cupcakes also look delicious! I only wish that they were open earlier in the morning so I could take some treats into work. Parking in the area is a nightmare ( as expected ).

Problem: What would be an example of an negative review?

Answer: I've been looking for a dance studio for my 5 year old daughter for dance classes. My child's school teacher warned me about this place for their rudeness in customer service and they only cater to "serious dancers", not a young child friendly studio if your child only wants to dance for fun. Because the location is ideal for me, I still called to get more information hoping that it is not so bad. I must say, I was WRONG. The person answered the phone did NOT want to talk to me at all. She repeatedly said that they are at the end of the semester. All information are posted on the website. When I asked her if I can bring my daughter come in to try one class just to see if she is comfortable in the class. I was told there is a $20 charge to try the class (many places offer one free class to try out regardless if you sign up for the class). To me $20 to just try one class is steep especially for preschool class. This place is crossed off from my list

Problem: What would be an example of an negative review?

Answer:
It makes me sad how this is what passes for acceptable eating out these days for the majority of people... that rant being said... We went here with my family celebrating 8 million occasions. We all have very busy schedules and can't always make it to all of the events that happen in each others lives. In the past 5 weeks my family has had 5 birthdays, mother's day, a graduation, and a retirement. We finally picked a date that we could all meet up on, regardless of some of us missing the individual events. And unfortunately, my in laws have some sad love affair with Darden Restaurants, so sadly we wound up at Olive Garden tonight. We arrived with a party of 9 and were seated in less than 15 minutes, which is one of the few pluses of our OG experience tonight. We ended up with 2 servers for our party, which is the company's sad policy. That equals out to 4.5 people per server to wait on.... should be a piece of cake right?! Four modifications were made to our party's order: - 2 people asked for extra lemons in their ice tea -(one got no lemon, the other got 1 lemon) - 1 person asked for sauce on the side - 1 person asked for an item to be added to their pasta - (this resulted in an overly long thought process about whether or not the computer had a button for it) No one ordered booze. Ice tea and water for the whole table. Food came out moderately promptly and was accurate. Drinks; however, were left not refilled for 4 party members for 15 minutes. Salad plates were only cleared from half the table Boxes were asked for, but left on a tray for us to retrieve ourselves. Typical, but annoying is the response I have to this Olive Garden experience. But, why bother improving service when people keep coming anyways, right?!