Sentiment analysis: I love Rosati's Pizza, but the Rosati's in Surprise is not on my list of happy places anymore. We usually order delivery, thin crust, which comes brimming with tasty toppings: sausage, mushrooms, onions, more cheese than a dairy farm in Wisconsin, and a richly balanced sauce. Yummy enough. But two recent attempts at carry out left a bad taste in my mouth...or to be accurate, no taste once, and disappointed taste the second time. I'd seen ads saying you could buy slices at Rosati's at lunchtime. Turns out the lunch window is etched in stone. Show up late, and you get nothing. Second time, I watched the clock, came on time, and ordered two slices with sausage and onion. No! The horror! Rosati's will not sell you something so complicated. You want a slice? Plain, or pepperoni. Or get out. How hard is it to slap on the topping, add a few dollars to the bill, and make the customer happy? Apparently it is much too hard, and for that ridiculous policy, my Rosati's days are now over. It didn't help that the men who took my slice order looked at me like I'd ruined their day by coming in, or that they couldn't bother to thank me. Ciao, Rosati's. You won't be missed.
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negative

Sentiment analysis: I would give zero stars but I am not sure it would post. If you like freezing cold food with warm ice tea , you have found it! Horrible service, we were greeted with a bowl of broken store bought chips and weak salsa, that was the high point! The waiter forgot to enter our order, when the food finally came it was ice cold. The manager picked up the tab, I prefer to have a good meal and pay. This Was torture. The staff is clueless. Sam fox has jumped the shark.
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negative

Sentiment analysis: First, let me just say that I've never been to the South so I can't really compare this food to the true Southern style. I'm only comparing it to the other restaurants here in Vegas. Went there on a weekend for dinner around their opening time (5pm), there was only 2 tables in there. So we got seated right the way. They bring you a basket of hush puppies right the way with sweet butter.... oh my...... move over the "Hush Puppies" restaurant... these are the best hush puppies I've had. They are not your typical fried corn meal batter. These are really flavorful and fill with some kind of stuffing and Jalapeno peppers. Nice intense flavor with a hint of spiciness. We had to get a refill of one more basket. For starters we ordered Grilled Cajun Scallops as appetizer $10.29. They were really fresh and skewered with some vegetables and over some rice. But the Cajun flavor could be strong though. For entrees we ordered the all you can eat fried catfish fillets for $13.95 and Jambalaya for $14.29 The fried catfish were really tasty, the batter was seasoned just right so it's very crispy and flavorful. And these fillets are big pieces, and it's a real piece of fillet, not the fake small pieces other restaurants usually serve. And it's all-you-can-eat.... for $13.95! Can't beat that. They will bring you two more pieces each time when you get a refill and it's really fast. I think catfish is one of their popular items so they always have fresh batch coming out. The Jambalaya was OK, the Cajun flavor was not as strong on this. And not really spicy. Maybe that's why the have a bottle of Louisiana's Hot Sauce on each of the tables. Really attentive and excellent service. The atmosphere is romantic and quiet. They also have a bar on the other side. But if you want to enjoy a romantic atmosphere, sit on the restaurant side. They also have a balcony upstairs and it appears to be another bar/ party room with a stage. It was closed when we were there, but maybe you can book it for private parties.
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positive