What is the sentiment of the following review?
Had to return a closed and unused item that I bought a couple of weeks ago, but then didn't need. Unfortunately, I couldn't find the receipt. This isn't my local CVS branch, but I had the item with me and had just come from the dentist next door. The clerk spent a long time trying to find the price on a handheld scanner. I paid 14.99 plus tax (full price), but she said she could only give me 7.50 back. Why? "Because we always have sales or buy one, get one free, so I have no idea what you paid. I was furious: yes, they always have sales, but this was an OTC feminine medication product, and it is NEVER on sale, and NEVER BOGO. I asked her if I'd have the same result if I went to another CVS, and she said it would happen at any branch. After fuming for a moment, I decided to take the 7.50 (plus tax), but then got my revenge. I needed to buy three items. The first was a small bottle of Betadine, and I was shocked to see their price was 19.99, and the CVS generic equivalent was a mere dollar less. Since a Walmart was on my way home, I stopped there, and found the generic Walmart betadine in the same size for 6.99. At checkout my total bill, which included the betadine, the other two items I would have gotten at CVS, plus a few other little things, totaled less than the 18.99 CVS would have ripped me off for that single bottle. Take that, CVS, and find a better way of dealing with returns.
negative