I transferred my prescription over to one that was closer to my house. First the card I had for the prescription didn't transfer and I had the hassle and very inconvenience to go back to my doctors office for a new one....fine I was gonna just drop it and suck it up. After waiting an hour literally and hour waiting for them to refund money to my card since I went and got a new card as they advised. They lost my prescription somewhere in the madness that was going on behind the counter. Then he said I don't know how to refund this pay for this one and come back tomorrow and I can refund you, first I already paid $100 for my first one and now you want more? Finally he got with it and found out how to do the refund and I was out in about an hour and 20 mins. After a very long day that wasn't what I wanted to deal with. I understand "Monday blues" and tried staying patient throughout the matter and thanked him at the end. Moral of the story....TEAMWORK is KEY at any place and that's the only advice I can give them. Hopefully next time it will be different, meanwhile I am looking for a new pharmacy that knows what they are doing.
Is this review positive or negative?
Possible answers:
-negative;
-positive;
Answer:
negative