Sentiment analysis: Came in as a referral to remove a damaged fingernail caused by some machinery. I had the exact same injury on another nail which was fixed by removing it last year. Well Doc know it all started busting out medical picture books and was insisting it wasn't healing because I was "subconsciously" picking my cuticles the past 15 years. She refused to remove it basing her opinion on a picture that had nothing to do with the cause of my injury. Many years ago I had a sharp object pierce two nails leaving a crater like injury and all she can talk about is cuticles. I did not appreciate the fact that 1) she did not consider removing my nail based on the evidence that my other nail healed by doing so. 2) No matter how many times I told this woman I wasn't picking cuticles and that the other nail healed fine after removal, she kept disagreeing with me. I was finally given the ok to remove it but by that time it was too late, they lost me as a patient. The rest of the staff was excellent.
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negative

Sentiment analysis: I had Wave come do a deep cleaning for me to get ready for a big get together I was having. I was very underwhelmed with what I came home to. The mirrors still had fingerprints and smudges, the ceiling fans/light fixtures weren't dusted, neither were the baseboards. The couch wasn't vacuumed either. Also, the woman who came complained about the extras that I had added on with the scheduler, which was totally inappropriate. I was really looking for a service to come every other week but this one will NOT be it.
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negative

Sentiment analysis: CROOKS. I called in before to ask how much for an oil change and he gave me a price of $14.99. I specifically asked of there was any additional charges. The person said no I wouldn't need a special filter. When I came in to he said it would be $25.00 cause I needed a special filter. Then he asked me if I wanted the free tire rotation and brake check also asked me if I'm the one that called. He knew he quoted me $14.99!!!! So I just walked.
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negative