Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

it came with no manual or any type of instruction about how it works and while trying to install it it kept saying the usb cable was not connected to my computer had my computer checked by the geek squad and was told nothing was wrong with my equipment so i am returning it, very disappointed
Negative Review

I never received this item because Amazon uses UPS who gave it way to a complete stranger because they were too lazy to climb a set of stairs. Amazon offered to send a new one with one day shipping but didn't realize they were out of stock until after they made that offer.
Negative Review

Read the hundreds of disappointed customers before buying anything from this company. I bought one of these for 400 and the thing went south in four months. Repair shop lost it, was gone for two months. One repair of four was done. No contact by phone, all roads led to a online support who only wanted money, no deviations. Its not even worth a door stop.
Negative Review