Q: There is an asian lady there...that is so helpful everytime I go in. I must get her name! Look for her in the store if you need anything.. She goes above and beyond and that is very unusual.

A: positive

Q: My second home! I love this mall it has all the stores I need I always take a full day to go shopping at this mall store after store this place does not disappoint! It does not look like much from the outside but you will be surprised how much there is in there...for easy parking just go underground and you won't have to fight with anyone for a spot

A: positive

Q: ***SPOILED FOOD AND BAD SERVICE FROM MANAGER** We went out on a family dinner about 2 Fridays ago. We were seated very quickly and the restaurant was busy. The live music was great and it reminded me of the restaurants in Austin, TX. We of course went there for the food and service as well and here it goes: -DRINKS: My husband ordered a beer on tap that never came. He had to go to the bar to order one. Then out of the blue, the server puts a beer on the table without any comments. -WAIT TIME FOR FOOD: 45 minutes with no 1 visit from our waiter. We were dining with our 2 boys (8 & 6) who were climbing the walls at this point and hungry. I also 6 months pregnant was very hungry. - FOOD: I ordered two tacos, one shrimp and one Mahi Mahi. I also ordered beans and rice. The Mahi Mahi tacos had a funny smell to them, they had gone BAD/spoiled. I know what bad fish smells like. I couldn't believe that a cook actually cooked and served BAD fish since BAD fish has a weird smell from the time its taken out of the package to cooking it and to the table. -Rice and Beans: The pinto beans albino colored, I had never seen that color of beans. The beans didn't taste like beans at all. I did not eat the remainder of my food after being disgusted from the bad fish smell. -MANAGER: I spoke to the Manager regarding the spoiled fish. He said that he would come grab it from the table. He took my entire plate back and asked if I would like anything else. I stated that I was afraid to place another order since it took so long to get our food. I ordered some salsa and chips. -SALSA & CHIPS: The chips were not fresh and hard, the salsa was terrible! I was not happy. -MANAGER RETURNS: The manager apologized and confirmed that the fish WAS SPOILED, I told him that I new this and if I had eaten in in my pregnant stage I would have been VERY sick. He offered to comp my meal and a gift card for a future visit. - THE BILL: The meal was not completely comped. I was charged for the side of beans and rice- which was in the plate w/the Mahi Mahi. We were also charged for the other beer that took forever to come. My husband had to dispute this. The charges were removed from the bill. -MANAGER IGNORED ME: As I walked to the front of the restaurant with my 2 boys, the manager saw me and and kept on walking. He returned to the front and decided to ignore me. NEVER did he bring up the fact that he was going to issue me a gift card for my BAD experience. At this point, I decided that we weren't going to be returning to this restaurant. -KID FRIENDLY: Yes, they offered a kids menu w/drinks. NOTE TO THE MANAGER:** RESTAURANTS STRUGGLE AND MANY OF THEM DON'T SURVIVE IN SCOTTSDALE. PEOPLE KNOW PEOPLE AND WORD OF MOUTH SPREADS LIKE WILDFIRE. I HAVE WARNED ALL OF MY FRIENDS ABOUT MY BAD EXPERIENCE. DON'T FORGET WHY YOU ARE IN BUSINESS AND WHO KEEPS YOU IN BUSINESS!

A: negative

Q: If not for the Buy 1, Get 1 coupon I get from the e-mail club, I'd not come here at all. I've had quite a few different menu items, and the carnitas bowl (Mexican gumbo) is very good. My food usually tastes pretty fresh, and the portions are pretty big. Service is usually just so-so, but speaks volumes when there are 10 other Mexican places nearby.

A:
negative