Input: .
Generate a negative review for a place
Output: Lululemon makes a high quality product but I only wish their staff represented the same level of quality. We have spent thousands at this particular store, and normally it's a good experience. The staff usually isn't very outgoing and cluster around chatting with eachother which isn't a huge deal since I prefer not to be bugged while I shop anyways. Where I do expect better service from staff is when I have a specific customer service issue. Tonight (12/20/13) we entered the store and explained to the sales clerk, Angela Russell, that we would like to exchange a pair of pants that was purchased as a gift but did not fit right. The waistband of the pants felt tight and different than some of the other pants in the same size. Since these pants were also a gift, we cleanly cut away the tag and kept it so that the price wasn't on display to the person we were giving it to (or those around them when they opened their gift). We had no intentions of needing to return these pants with the consistent fit that other lululemon product offers. We were told by Angela (who turns out to also be the STORE MANAGER) that she "could not" accept the pants because the tag was removed. Mind you, the pants were never worn other than trying them on, still had the original fold and creases, and were purchased just a few days prior. We explained that we understood this was their policy but were looking to do a exchange for greater value (we had additional clothes we wanted to buy) and that the tags were removed because it was a gift. Angela continued to talk to us and asked repetitive questions about our purchase, while always coming back to the same excuse that she could not take the pants back. I'm not sure who trained her as a Manager, but her way of dealing with our request was extremely poor. I began taking offense to the fact that she was standing there talking to us in front of other customers as if she was offering a solution, but rather was talking us around in circles perhaps waiting until we'd get tired and leave. I expect a store manager to either offer a compromise or solution to the customer or inform the customer of the strict return policy and leave it at that. There is no reason whatsoever to waste a customer's evening and belittle a customer for simply coming into a store and requesting an exchange. We have gone to this store (and many others in AZ and CA) and have even taken back worn yoga pants that we felt were a little too see-through when bending over in them with NO QUESTIONS ASKED. There is absolutely no reason that a pair of BRAND NEW loose-fitting men's pants couldn't be taken back and either defected out (we did complain the waist band felt awfully tight compared to others after all) or re-tagged and put back onto the shelf if they were deemed to not be defective. When I asked Angela for the name and number of her supervisor, she replied that she was THE Store Manager and the only point of contact above her was Lululemon's "Guest Education Center". I find it very hard to believe that there is no one overseeing Angela's performance as a Manager other than a corporate hotline. Either way, I'd love for someone at LuLulemon Corporate to contact me and tell me that this particular manager handled the situation to their standards. If so, the future isn't looking so bright for lululemon regardless of how great their products are. At the end of the day, one employee that you PAY to MANAGE and provide CUSTOMER SERVICE, ruined your brand for a pair of loyal customers that have already spent several thousand dollars and had no reason not to spend thousands more... until tonight. UPDATE (12/21/13) - Brought the pair of pants to the store at Fashion Square Mall and was able to exchange the pants for a jacket with no questions asked! I was in and out in 5 minutes despite the store being completely packed with Holiday shoppers. In less time than my experience above, I was able to leave satisfied and I spent an additional $50. My advice to shoppers that want to purchase lululemon product...head over to one of their other locations, particularly if you need to be helped in any way. My advice to Angela Russell (Store Manager of the Biltmore location)....see if your company offers a Management Education Center and take a few courses in Customer Service.

Input: .
Generate a positive review for a place
Output: This place is great!, the only issue I have is that my rims aren't cleaned. I wished they offered this service even for an additional charge. Other than that I love it!

Input: .
Generate a positive review for a place
Output: Beschreiben wir mal drei Stereotype: A: Verbringt mehr Zeit vor dem PC als im Bett, Kann mindestens drei Programmiersprachen und nervt seine Mitmenschen standig damit, dass er ihnen erzahlt wie wenig Speicher und Taktung die Rechner damals noch hatten und was sein erster Rechner war und so weiter B: Ist Computerspieler, hat mindestens eine Konsole und einen Spiele-Rechner und ist immer fur eine Runde zocken zu haben. C: Hat es vielleicht noch nicht gemerkt, aber ist Kunstfan. Versteht unter dem Begriff Kunst aber mehr als Ol- und Acrylfarben. Interessiert sich fur Kunst mit digitalen Mitteln. Allen, die sich einer dieser Kategorien zuordnen konnen oder vielleicht sogar eine gewisse Schnittmenge bei sich entdecken, kann ich den Besuch beim ZKM uneingeschrenkt ans Herz legen! Die Synthese aus (wer hatte das gedacht) Kunst und Medientechnologie funktioniert einfach und hat mich voll und ganz in ihren Bann gezogen. Hier darf man interessante Kunstwerke anschauen, die auf gnadenlos originelle Weise Technik als Rohstoff benutzen oder sich sogar explizit mit ihr auseinandersetzen, wie es vermutlich einzigartig in Deutschland ist!

Input: .
Generate a negative review for a place
Output:
Well, I've been here twice.. And each time I've been snubbed by staff, owner included. Having worked in a coffee shop for years I know what a customer expects and I know how staff should present themselves; friendly and hospitable. Coffee shops are neighborhood hang outs.. It should be inviting and welcoming. This place is not. Which is why Ill be choosing another neighborhood coffee shop to spend my time and money. Foods good here, and I'm not denying that, but you can get good food in a lot of places.