Horrible service I brought 5 guests to this establishment on January 2, 2015. My friend wanted to order a drink that was not listed on the menu. The waitress stated that the drink could not be made nor did she understand how to ring it up. So my friend ordered another drink on the menu. One of my other friends asked the bartender if he knew how to make this drink and he said yes. So then we told the waitress we wanted the other two drinks. She said it's too late and we asked to speak with the manager. He rudely states the drink was made and did not offer to make the other drinks. Both the waitress and the manager had a careless attitude as the waitress slammed our drinks on the table. Please make sure bar Louie hires competent staff member that know how to make customers have a pleasant experience. Would I return? Maybe if a new manager is on duty and a waitress that tries to accommodate the customer. This is a nice establishment with lots of potential.
How would this review be described in terms of sentiment?
Available choices:
(1). negative
(2). positive
(1).