Problem: After years of using Sanderson Volvo for repairs, and giving them THOUSANDS OF DOLLARS worth of business, I finally reached my breaking point. My service rep. quoted me $300 to install 2 o-rings & 2 screws + $119 for an alignment. First of all, you would think after giving him so much business, the service rep. would have AT LEAST told me there was a coupon on their website for a $99 alignment, and one for 10% off repair. I had already printed it (but he didn't know that), and the fact that he didn't even tell me about it when I balked at the price was a pretty good indication that he really just DIDN'T CARE about my business. This time, I opted to skip the repairs at Sanderson and called around for another quote. Guess what...a competing dealership did the EXACT same repair for 48% less! RE: RESPONSE FROM Michael E. of Sanderseon (below) My primary issue is that Sanderson quoted me $300 for a repair that another Volvo dealership did for $156! The price I balked at was the o-ring/screw install. As for the alingment, the rep didn't recommend it, but he didn't provide other potential reasons for uneven tire wear, and didn't say "you don't need one." Anyway...it would have been a nice move on his part to offer the $20 coupon (after several thousand dollars of business), but that's just my opinion. Regarding the loaner cars Sanderson offer. The overall turnaround (from dropoff to pick-up) at the other dealership was less than 2 hours, which has never been the case at Sanderson. So, while I appreciate Sanderson providing a loaner, I'd prefer to pay half as much for the repairs and not deal with the inconvience of a loaner for a full day, or more (i have two toddlers in car seats).
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A: negative

Problem: Service was beyond bad, we waited & waited for refills, the check..., will never come back. Food was overpriced, and the server spit when he spoke, so being literally spit on plus waiting when there were maybe 4 families in the whole place.. Food was whatever..but could not get over how bad the service was. What a way to treat my Mom on her birthday :: total fail:: :( it took 2 hours to get out of there
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A: negative

Problem: I have never understood the hype around this place. The food is average at best. I've had cream-based pesto here which is just nasty and not authentic at all. Even the basic tomato sauce is pretty bad. I find it very acidic and overall lacking in flavour.
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A: negative

Problem: Cool place. Wear whatever you want. sit with whoever you want. Chat, have fun... and quit worrying about life. Can't wait to take a date here for the candlelight dinner. :)
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A:
positive