Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I usually never do reviews but I felt like this trip it one was required. Me and a group of friends come to Vegas once a year for the past 7 years and love it. We usually prefer to stay at other MGM resorts like MGM Grand or Mandalay Bay. We figured this year we would try out Aria since it's the newest of the casinos. I'll start off with the casino it's self is a very beautiful casino right smack in the center of the strip, which is a good thing. The bakery downstairs is great and the buffet is excellent. The rooms are very nice..... Comfortable beds, everything was remote controlled (lights,shades,etc). The bathroom was the best part, a gorgeous tub and nice glass stand up shower in their as well. The front desk was friendly but after you check in it's like no one wants to help anymore. Kind of like you paid we got our money and that's it. I'm no high roller but I am pretty big gambler and gamble for hours on end. Their table limit standards and rating system is absolute bullshit. I sat down pretty much all morning playing a game called "crazy4poker" gave the floor my card at $60 dollars a hand ($15 min with 4 betting spots) and sometimes more if I was winning. Not only did I play but I tipped the dealers pretty well off, at least a couple hundred in my sitting ( I am a dealer in florida myself). My friends got interested in playing but had no idea how to play so we asked if they could lower table standards because other than myself not a single person was playing. The floor very unfriendly said no and looked at me like I was an asshole for even asking, they didn't even give a reason or discuss the topic ( I've been to hundreds of casinos and usually they will bargain or make an exception if it's slow) basically the customer service was horrible. This went on for every game in Aria and majority of the minimum table limits were $25 (at night $50-100)which is ridiculous. I couldn't even gamble in the hotel I was staying at for 5 days because it was too expensive. You design the hotel for people who love to travel in Vegas, gamble, have fun and stay in a nice hotel. But instead limit it to how much money do you have in your wallet that's how we will treat you. I usually get comped for food, show tickets and sometime free play but not aria they want you average $160 a bet for them to even consider it,that is absurd. Me and my friends had fun elsewhere gambling the trip (Monte Carlo,MGM,planethollywood,etc) places like those that are fun and enjoy their customers and want everyone to be happy. I went to those places so often this trip that dealers were remembering us and some floor supervisors as well. We tipped them good, drank and enjoyed ourselves. Rather than Arias casino staff looked at everyone like they were lower class unless you were a high roller. We also got comped buffets at the other places. There was 22 of us that came on this trip and we all stayed at Aria. Not one person was pleased with the gaming floor or hospitality. We felt we made the right decision choosing aria but by the time we left we felt the right one would be that we never stay or gamble here again. This was the biggest disappointment hotel ever to me in the history of visiting Vegas. So if the people reading this take reviews seriously believe me when I say, take other options and stay elsewhere. I would of liked to have given my opinion and honesty to management about all this but in the end we all know they don't give a shit. P.s the pool was a huge disappointment.... It should belong in a motel 6.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: It doesn't get better than the FEZ burger. It really doesn't. Great atmosphere. Great food. Great service.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I agree that this company does not deserve five stars. The last two times I used them, they could not fix the plumbing problem and the second "handyman" dissed the first guy who had come out saying he didn't know his job. Real professional. When I called the next time, they scheduled a two-hour appointment window but didn't show - this after I had re-scheduled my work appointments to make sure I could be home during the window. The guys at One Hour Heating & A/C promise "Always on time or you don't pay a dime," but that sure wasn't offered by Handyman. Handyman's logo on their phone line is "Customer service is our #1 priority." Baloney! This firm is going downhill and I will be using someone else for future household repairs. To avoid disappointment and unnecessary expense, think twice before calling these people.