Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Review: Was there recently for one night for a conference. Tried to check-in at 5:30pm (the published check-in was 3pm), they said my room wasn't ready, where as others coming after me were assigned rooms. Was given a dummy door key card and asked to chill in the lounge on the 32nd floor and that they would call on may cell as soon as the room was ready. I chilled there until 8pm, no call, so went out for dinner. Came back at 9:30pm and asked if my room was ready. The gal said of course yes and give me a key. When asked why no one called me, she just shrugged. No, my troubles did not end there. I went to the room and opened the door only to find someone else in the room. Came back to the lobby, then they apologized and gave me another room. I said I was not going to walk-in on somebody else again, so they sent someone with me to open the new room. For all my "trouble" they reduced my bill by about 40%. It was definitely not worth the trouble they put me thru. Very bad experience.
Polarity: Positive
false

Review: I stayed at the Hilton Chicago last week and was very disappointed. The highlight of the stay was waiting 20 minutes for a bellman to come and get our luggage. Finally, my 72 year old mother, 8 year old son, and myself gave up and dragged it all down to valet parking ourselves - no easy task. The security guard was kind enough to hold the door for me. The valet parking attendants looked over and then ignored us. As far as I could tell, he was just standing there doing nothing. I couldn't let go of the bags without everything falling so I gave my son the parking receipt. The attendant pointed to where our car was parked - no short distance away. My 8 year old had to tell him to pull it up. They should have been ashamed. Less significant, but irritating issues. The pool is part of the Hilton Athletic club. Two lanes are reserved for adults wanting to lap swim. Basically, two adults can take up 2/3rds of the pool while everyone else is consigned to the leftover 1/3rd. This is ridiculous and very family unfriendly. In addition, the pool closes at 9 p.m. What pool closes at 9? We stayed for 3 nights. Not one single additional bar of soap, bottle of shampoo, or coffee stirrers.
Polarity: Negative
true

Review: The room was dingy and run down - it felt like staying in a cheap motel. The carpet was exceptionally worn, wallpaper peeling, bathroom grout dingy. The place felt like it hadn't been redecorated in 30 years. On top of that, the windows would not open (not unusual for a hig-rise hotel), and there was no air fan for ac or heat - how the temp control was supposed to work, I have no idea (they said 'radient cooling' whatever that is), but we had to call down to the front desk and ask for a floor fan to cool the room and have some air circulation. We even went so far as to prop the door open and put the fan in the fan in the door while we were in the room to not feel suffocated. So much for privacy. I can't comment on the food, because we ate out at every chance. Chicago has some fantastic food! And much of it within easy distance to the hotel. The hotel is in a good location, near the waterfront and millenium park, shopping and dining. The conference facilities were average, but frustrating because they were in the basement and cell phone reception was non-existent. I will never stay in this hotel again, especially for the price, because of the poor room quality.
Polarity: Negative
true