In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

Ex Input:
My friend and I were looking for a late dinner delivery and decided on Pita Pit as it was already 9:45pm. I called the number twice and it just rang and rang. Third time someone finally picked up and I could barely hear her because their rap music was playing so loud. I ordered a Philly and a Caesar pita, a side of hummus and pita (enough to feed 2 people), and 2 cokes. The ordering itself took 10 minutes because the women couldn't hear me and didn't understand that I wanted Pita with nothing on it to dip into the sides of hummus!

45 minutes later (My friends home is only 1.3 miles away from Pita Pits location) a guy comes with ""our"" order. I close the door and realize I didn't get any drinks, but by then he'd sped off. I call back and explain that not only did we not get drinks, but upon further inspection we got cookies instead of extra pita!

The guy had a thick mexican accent and didn't seem to understand what I was saying. Again there was music playing so loud in the background that I had to yell so he could hear me. He tells me they didn't charge me for the drinks so basically why should I care (at a total of 16.00 for two sandwiches, they obviously charged me for it). I tell him that I'd like the pita and drinks and he then mumbles ""shit"" while trying to find my order. he says there's no drinks on the order (I have a copy of the order that has my drinks and pita scribbled at the botom) but he can see if they can get the driver to come back.

He says he can't and that's when I go crazy. I work as a food delivery service dispatcher, so I know that its almost mandatory to send a driver back if they have forgotten something. I tell him this and he says ""no"". I then tell him when they DO bring my order that I want my money back for the horrible F*cking service. This man then tells me to watch my mouth and to ""not talk shit"" to him. I repeat that I will be getting my money back and if they don't come in a timely fashion that I'll drive down there and make a formal complaint.

20 minutes later: no drinks, no pita. I call back and get a girl again. I explain who talked to me last and she goes ""that little f*cker I know who that was"". I'm again asked if I want them to bring our drinks (YES) and she puts the delivery man on. He explains that no one told him to make his way back down and that he will and it will be THIRTY MINUTES. I tell him we'll just come down cause that's too long to wait. He then tells me it'll be more like 10 and asks if I'm sure I want him to come by with just drinks (..YES).

15 minutes later (midnight on the dot) I get my drinks and pita (1 pita..to share between 2 people) and he looked totally uninterested in apologizing for the 2 HOURS of bull.

The food was good (who knows if they spit in anything because with the way they were acting its quite possible) but that part of the experience was totally trumped by the horrid customer service.

Ex Output:
NEGATIVE

Ex Input:
Wow where do I start? First we placed our order a day in advance and when we arrived 20 minutes before our scheduled pick up we still had to wait. I was also not the only one waiting on a preplaced order either. As if that wasn't bad enough, when we did get our order it looked NOTHING like the catalog order we placed. I have to hand it to this shop because they made money off of their trash today. I was absolutely disgusted when I saw the corsage with some micro mini ""rose buds"" as she called them. I have a gut feeling they were scraps from another order with an ugly Christmas ribbon. Hell the ribbon was the only thing you could see, the three flowers were so small. Needless to say while we were waiting she threw this piece crap together and passed it off as a corsage. We will all be calling the Better Business Bureau to report the poor service. PLEASE DO NOT WASTE YOUR TIME WITH THIS PLACE!!! I would have included a picture but the flowers were too freaking micro mini for that.

Ex Output:
NEGATIVE

Ex Input:
We live local and have been frequent diners at the Tonto over last 3yrs.
Unfortunately over the last 6 months the service and the quality of the food has been in a steady decline. I feel now is the time to share our concerns in hope that this will kick start an internal review by the managers/owners..

Our last visit on 3/16 was also my wife's birthday, it was a informal early unplanned dinner having also been out for a celebration dinner the day before.

The special was filet steak with bacon wrapped shrimp which was the choice of the birthday girl.. The shrimp were very salty and the medium/well filet was as tough as old boots. As is customary with my wife she usually saves a little piece of filet for the favorite dog, in this case she had over 50% uneaten. Ahh I thought the dog in for a treat tonight - not so, not sure how it happened but we were discussing some of the old photos on the wall when our plates were whisked away by ones the table clearers, not even an offer of a "" To Go"" box.

As I said it has been a steady decline - most unfortunate as the Tonto was the Cave Creek hidden gem, perhaps it now needs to remain hidden for the wrong reasons...

Ex Output:
NEGATIVE