input: Write a positive yelp review.
output: Love movies...love popcorn...love Harkins Arrowhead Fountains 18!!!!!!!!!
input: Write a negative yelp review.
output: If I could give negative stars, I would. Here's the letter that I sent the company that should give you a glimpse at the nature of this "hotel" To Whom it May Concern, My name is Samantha Sheehan, and I just recently stayed at The Quad in Las Vegas from 5/24-5/27, under the reservation name Susan Sheehan, my mother's name. We stayed in Vegas to celebrate her milestone 60th birthday on 5/25, and chose The Quad as our hotel. That was our first mistake. As a group of New Yorkers, Las Vegas is quite a trek, but one our family does quite often. As frequent visitors of Harrah's, we called to make reservations at Harrah's, only to be told that due to it being Memorial Day weekend, our loyalty to Harrah's was denied, and that room rates were outrageous. This led to us needing to stay at The Quad, since rates were much cheaper. What should be advertised at The Quad isn't just a cheaper price, but a cheaper experience. Upon arriving at The Quad, we were presented with narrow hallways and an overcrowded lobby, clear signs that this establishment is more interested in making a quick buck than accommodating its guests. Within seconds of being inside, we were immediately hounded by sales pitches for "free" show tickets. I have to admit that I immediately regretted our reservation before even speaking to the main desk. Upon being given our room on the 2nd floor, we waited an extremely long time to get an elevator upstairs, only to be greeted with a cloud of smoke upon arriving to our floor. My father, a smoker of over 40 years was even taken back by the intense cigarette smoke, a feature that wasn't even mentioned at the desk. We asked a nearby staff member about the smell, and she informed us that it was a smoking floor. Why would such a room be given to guests, without asking if we were first smokers? Upon entering the room, the situation got even worse. The room was dingy and wreaked of nicotine. We couldn't stay there. After finally figuring out how to call down to the front desk (as our phone was broken), we were informed by your staff that "room changes can't be made on the same day as check-in" and then placed on hold, only then to be told by a different staff member that in order to complete a room change, we were to come down to the main desk. How quickly the information changed, and what a poor example of leadership by your staff. Our room was changed to 338, with the only improvement being the scent. We were presented with faulty plumbing, dingy lighting, broken outlet covers, minimal bedding, chipped paint, etc. etc. The counter in the bathroom was in a horrendous state, with lipstick stains and random smears that make putting my toothpaste down a risk. The ring around the toilet was a laughable nod to my rate of staying at The Quad. When the toilet refused to stop running, I called the front desk, and was presented with the most rude staff member that informed that The Quad is able to give such cheap rates due to the fact that renovations haven't been done in over 7 years (well, that was believable). I couldn't believe that such an excuse was being given, in such a tone, that I was supposed to be "happy' with such accommodations based on the "cheap" rate I was being given on such a busy weekend. I wonder how much she is being paid to rattle off such a subpar excuse. Our experience was only heightened when we able to leave your establishment, with the running joke of the weekend being that it was the worst hotel each of us has ever stayed at. The service was laughable, the rooms deplorable, and the rush of opening a hotel in such a state a representation of the greedy nature of your company to make a quick sale. This experience has left such a poor taste in my mouth that I would be willing to pay triple the amount just to not be associated with your establishment. This is not a question of money, but a question of customer service. The Quad in its current state is a joke, and another representation of companies these days. I'm not sure what is worse: the state of your hotel, or the lackluster of your staff. I've never been happier to be in my own bed, and look forward to informing friends and family of The Quad. In the meantime, you might want to pay attention to the plethora of items in which this hotel fails, starting with the ripped rugs, chipping paint, rude staff, and disgusting rooms. No amount of outside renovation can prepare people for the outrageous lack of effort inside. Thanks for the joke, but I'm not laughing.
input: Write a negative yelp review.
output:
Came here 2 days in a row and was told the coolata machine was broken. Segun. She says the exact same thing.