Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: Stays here while on a business trip in Chicago. First off the staff were very friendly and helpful. They were knowledgeable about the things in the area when I needed to find something. I had a king bed room - it was very clean and cozy and the view was great. This is definitely a hotel I will stay at again if my work takes me back to Chicago.

[EX A]: positive

[EX Q]: The InterContinental hotel is truly a hidden treasure. Nestled deep in sky scraping steel epicenter of downtown Chicago, the hotel is a taste of both modern day luxury and old time charm. From the tiled indoor pool surrounded by high Romanesque arching ceilings to the rich mahogany furniture and lace curtains in the suites, the InterContinental was built to satisfy the taste of even the most hardened traveler. Book well in advance as it is one of the most sought after retreats in all of Chicago.

[EX A]: positive

[EX Q]: After reading good reviews about the Affinia Hotel in Chicago, my husband and I decided to spend two nights there to celebrate our 30th anniversary. Unfortunately, the hotel missed the mark for us. I did not expect to find bedbugs underneath the mattress in a 4-star hotel. Because my husband and I have had a bad experience with bedbugs, as a rule, we always check underneath the mattress before settling down for the night in any hotel. When I brought this to the attention of the front desk staff, they practically accused us of planting the bugs there. I was very humiliated and disappointed in the way the situation was handled. Needless to say, we made the decision to pack our bags and went elsewhere to celebrate our anniversary. I have written a letter to the hotel chain and hope that they will be more responsive to the situation. I have also reported the incident to my credit card company to alert them that I will be refuting the charge for the one night the Affinia charged to my account because we missed the cancellation deadline.

[EX A]:
negative