Problem: What would be an example of an negative review?

Answer: For someone who stresses customer service, this was not the greatest place for me. It's unfortunate that I was so satisfied before but so disappointed now.. Walked in and was not greeted. There were two ladies at the reception when I walked in. One was talking to a client and the other didn't even acknowledge me. The threading process for my eyebrows and upper lip was quick, which is good cause I was short on time. The lady doing it actually scratched her finger against the corner of my eye and didn't apologize when I muttered an "ouch" loud enough for her to hear. Oh, and the corner of my lip was bleeding due to the threading by the end of it. She definitely HAD to have seen the drop of blood on the corner of my lip. No apologies for that one either. Seemed like she was bored of her job. She had some heavy and loud sighs... I've had much better previous experiences from this location on some weekends, but I think it depends in how lucky you are on the day that you go. Depends on who you get I suppose. Not planning on going back. At least not on a Tuesday, that's for sure.. Just poor customer service. Didn't feel that I was cared for.

Problem: What would be an example of an negative review?

Answer: Stopped in at Lo-Lo's after Disney on Ice about a week ago. We arrived on a Saturday night about 6 and to our surprise the place wasn't crowded..actually got a parking place right in front. When we walked in a woman yelled sit any where..then someone else yelled..y'all have to wait. so we waited..and waited. Mind you that several tables in plain view were available. After we were seated..without menus, we waited another 10 minutes before someone came back to the table with our menus..we didn't really need the menus for we have been to Lo-Lo's several times. Waited another 15 minutes for someone to take our order..a Betty Boop, a Tre Tre, a plain waffle for the child, 1 sweet tea, 1 unsweeted tea, 1 red kool-aid. Took another 10 minutes to get our drinks. Again..not busy. The waitress brought out the Tre Tre and Betty Boop but not the waffle for our son..had to wait another 10 minutes to flag someone down to bring his waffle..long story short, the chicken and waffles were amazing as always, but the unsweeted tea was on the verge of souring..and the service was just plain awful. Lo-Lo's gets extremely buzy, especially on Sunday mornings and we have never had a problem, maybe it was an off night..but for the life of me I don't understand why it took us almost 2 hours for 3 pieces of fried chicken and 3 waffles.

Problem: What would be an example of an negative review?

Answer:
I found a shoe that I liked but that is where my positive review stops. The lady that helped me was a girl with short blonde hair. She was not friendly at all. She made me feel like I was inconveniencing her with my questions. I easily would have paid $150+ for the shoes but she showed no care in the world for me as a customer. Needless to say I will never go back to this place because of that woman!