Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My wife and I decided to spend three days in Chicago last summer, and booked via Expedia. When we first walked into the lobby we almost fell over at its' beauty. It's like something out of Europe. We were able to get a free room upgrade, even though the rooms are still a bit small, but its' an old hotel in an old city. It's there for sleeping and showering. The restaurants, lounges, and shops were all wonderfull. The next time we travel to Chicago, I'll be affraid to stay anywhere other than the Palmer House Hilton

Answer: positive

Question: I had a great time here! It is centerally located in Chicago so walking around is so easy and pleasent. The staff was amazing and very helpful! Parking was a bit steep, but to be expected. The room was very nice and the bed and linens were very confortable. The yoga mat rental was wonderful as well! Wonderful and relaxing experience overall.

Answer: positive

Question: We stayed at this hotel for our last vacation to the windy city. Although the hotel looks nice, the service is terrible. The staff was rude and unprofessional and not helpful at all. The room service closes at 8pm so don't plan on getting hungry after that time. Also, even though we stayed for a whole week we had to ask for new towels and extra toiletries. I will never go back to that place

Answer:
negative