You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Q: This is a difficult rating for me to give. The in-store experience was fantastic. The furniture selection is strong and the prices are fair. If I would have rated Living Spaces the moment we left the store they would have gotten a 4 or 5 from me.

But-- the customer service you receive after leaving the store, presumably from the corporate office, is very poor. We ordered multiple pieces of furniture, including a custom sectional. The couch arrived with one of the pieces of furniture made with the wrong fabric. They never followed up with us like they promised -- we had to call three times. It took a month to get a replacement piece. Also, the driver tripped on his way in the house ripping the fabric on another piece-- it has still not been replaced.

Before I received this bad service I made the mistake of recommending them to my parents. They told my parents the drivers would call a half hour before they arrived to deliver their furniture-- it didn't happen, they just showed up. When my father wanted to return a couple pieces that didn't work out, they told us they would call a day before to give us a pickup window. It never happened. We've waited all day today for it to come-- it is now after 6pm, they never showed, never called. "Good bye" to my Saturday, thanks Living Spaces!

The good people who work at the Scottsdale store are really undermined by the corporate office, it's too bad. I would pass on Living Spaces because of it. The customer service department is awful. They aren't accountable. And they apparently have no communication with the drivers. Bottom line, they just aren't ready for the business. The only reason I didn't rate them a "1" is due to the positive shopping experience.
A:
2 stars