Sentiment analysis: We had a problem with our ac last summer that they came out an fixed. Well this winter we had an even larger problem that eventually required replacing the whole system due to a un fixable mechanical problem. They were diligent in dealing with the distributor to get our unit replaced they kept us informed and have done the type of job that should have been done in the first place. All of the employees there are friendly and respectful and pleasant. They take pride in the work they do and it is appreciated. If you have a problem these are the guys for you.
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positive

Sentiment analysis: We went here for dinner and we were pretty disappointed. Our server was really friendly and offered suggestions since it was our first time. The chips that came out were that thin, super salted and see through greasy kind. Big thumbs down. Food platters wee pretty large but not impressive to taste. Pricey and not good quality in my opinion.
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negative

Sentiment analysis: 2 stars exactly what Yelp claims "Meh. I've experienced better." Lately, Las Vegas has been in to the Ramen Hype and there are a lot of new ramen restaurants opening up. I saw that Shoku has opened when I went to Bachi Burger. My parents and I decided to give Shoku a try the other day. Although Bachi and Shoku have the same owner, Shoku really needs some work. The soup was very oily, tasted nothing like what it is supposed to taste like. Trust me, I'm Japanese and I know how the real ramen broth is supposed to taste like. The noodles weren't cooked fully and it tasted powdery (which means it was undercooked). Usually my parents and I finish the food if it tastes okay, but Shoku's ramen was just bad that we could not finish them. On the other hand, the service was great. I forgot his name but he kindly explained to us the different kinds of ramen they had.
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negative