Q: Disappointing. Scheduled a massage for my elderly father. He could not find the location. He did not have the number to inform them. I called to reschedule and they would not honor the Groupon pomotional value nor the amount paid for the Groupon. They essentially collected my $29.00 donation and told me that my father should have called to cancel the appointment.

A: negative

Q: I had an awful experience here. It took the cashier 5 minute to punch my order into the cash register, then wasted another couple of minutes explaining to me that they changed their menu and its all "screwed up". After waiting another 10 minutes for my latte, I finally asked the lady behind the counter if the coffee was going to take much longer because I was in a hurry. She looked at me with a snare , didn't say a word, then instructed the cashier to refund my money...which I didn't ask for. As the cashier handed me my refund I said "I didn't ask for a refund, I just wanted to know how long it was going to take". They both just stared at me without a word, so I said, "fine. I find coffee elsewhere". As I was walking out she declared to the customers in line with a giggle "she DID ask for her money back!' I will not be going back here.

A: negative

Q: I purchased a 2004 Nissan Sentra from Carmax in 2007 and six months after the purchase the front wheels started making a noise as though the wheel bearings in the front wheels needed to be replaced. Here we are, almost three years and four separate visits to the Carmax service center later, and the problem is still not fixed. On one of these visits Carmax had the car for three weeks, only to find nothing wrong. I'm not sure if the problem is beyond the scope of expertise of the technicians at Carmax, or if the diagnostic and quailty check procedures are not comprehenisive enough to correctly identify the problem. I have been given reasons including the hubcaps are vibrating on the rims and causing a squeaking noise and the brake rotors are warped and causing the brake pads to squeak on the rotors. I would have taken care of the problem myself, but my research I have done on the procedure for changing the front wheel bearings revealed that a specialized tool must be used to remove the bearings. Also, approximately two years after I purchased the car the paint on the roof started to oxidize in a couple of places, followed by the paint on the trunk lid. I have not pressure washed the car or inflicted any sort of harsh treatment on the paint, and yet it is oxidizing. I am hesistant to take the vehicle into the service center again, as I am concerned they will misdiagnose the problem again and in the process leave me without a vehicle for another three week span. If you are considering purchasing an extended service plan with Carmax, but warned that it has some serious pitfalls.

A: negative

Q: I was visiting Madison for a day when I went to Ancora to pick up a latte. This was the cafe closest to where I was staying and I walked there when it was raining. Fortunately, the walk was well worth the coffee and the staff was very friendly and welcoming. While I did not spend time, the ambience seemed very homely. I would definitely frequent this place if I were to ever live in Madison.

A:
positive