If I could give this place 0 stars, I would. From the moment we checked in, we were treated poorly by the staff - the woman working the front desk asked us to take a seat while she "saw what she could do" about our reservation, even though we had successfully booked it prior to checking in and had the confirmation number in hand. What she actually did was check in every single person in line behind us, not bothering to address our reservation until we interrupted her and asked what was going on (a good 20 minutes later.) I'm not sure how us essentially losing our place in line translated as her "seeing what she could do." But it gets worse. We had a few friends visit our room, and apparently the security guards saw them through our window (creepy much?) They proceeded to bust into the room, kicking every person out and searching places as strange as beer bottles for "anything they should know about." We talked to the manager about this, who assured us that it was fine to have additional guests as long as they weren't spending the night. I'm not sure if the manager talked to the security guards about their behavior, but it was extremely inappropriate and uncalled for. If you want to be treated like a teenager having a party in your parents' house or a felon, then stay here. Their rooms have a nice something-died-in-here scent to set the ambiance, too. Alexis Park should spend more time finding the cause of that smell than searching beer bottles for contraband.
Was this review given positively or negatively?
negative