Sentiment analysis: DO NOT GO HERE! We made an online appointment to have a trailer hitch installed on our car. We were told it would take about 3 hours, give or take. They booked us for 9 AM. At 12 (when we were told it would be finished) we received a call saying it would be about 45 minutes longer. It wasn't finished until 3. When I asked why it took so long, the guy at the counter explained to me (as if it was completely normal) that nobody was able to begin working on the car until 12, because he didn't get to the store until that time, and they needed him to do the work. He then tried to charge us extra for the type of car we had, even though all of that information was entered online, and taken into account when we originally made the appointment. I'm not sure why they booked us for 9 AM when they didn't plan on showing up to work until 12, but it sure would have been nice to have been given some amount of communication as to what was going on. We could have at least planned our day around that, rather than trying to kill time on that side of town for 6 hours. I also assumed that they would try to offer us a discount or rebate on the price of the job, considering the added inconvenience, but instead they attempted to tack on additional, bogus charges. Absolutely horrible customer service.

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negative

Sentiment analysis: My husband and I were staying at a resort not too far from this place and I found a good deal on a savings certificate online, so we decided to check it out for dinner. The space is pretty small -- maybe 8 tables or so inside, and a small patio. When we got there around 6:30p, we were the only ones there (on a Friday evening) which I thought was awkward, but it was what it was. I guess maybe it gets busier later. Anyway, we had to order $25 worth of food with our certificate, which was rather difficult to do because their menu is so reasonably priced! We got a large bowl of olives, a cheese platter, two drinks, and two paninis. Everything was excellent! The appetizers were rather large, so I was pretty full by the time the sandwiches came out, but that didn't stop me from overdoing it on the sandwich. I will definitely be returning --- just maybe a little later in the evening.

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positive

Sentiment analysis: Quality of the food was poor. Lots of choices but just didn't think the food was worth the price. Think a stand-alone place is a better choice. You'll get better quallity food & eat less.

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negative