Teacher:You are given a conversation between two people. 'Person1:' and 'Person2:' are used to separate their respective dialogues. You are required to assign a label 'formal' if there is an absence of emotion and a presence of questions anywhere within the conversation. If such pattern is not found assign the label 'informal'.
Teacher: Now, understand the problem? Solve this instance: Person1: Good morning . Could I speak to Frans Smith please ?
Person2:Frans Smith ? I think you may have the wrong number .
Person1: Is this Taiwan 8234342 2 , DS engineering ?
Person2:It is . But there is no Frans Smith here . Do you know which department he works in ?
Person1: The accounts department , I think .
Person2:The accounts department , no problem . I'm just putting you through now .
Student:
formal