Problem: What would be an example of an negative review?

Answer: I did not receive services nor any appropriate correspondences regarding any update or notification that my order would NOT be fulfilled. I called the day of the expected delivery date to find out from a voicemail greeting that they were not open until Fall. And the order transaction still cleared my bank account. (I'll have to report that to my Bank.) I went to Sweet Lorraine's Bakery instead and will DEFINITELY order from them in the future, as well as refer our friends and family there - they have GREAT costumer service, made an Amazing Custom banana pudding cheesecake at the last minute for us, and were very communicative. The bad Yelp Reviews about Jazzy Cheesecakes held to be true and I am disappointed to find out, after trying to give them the benefit of the doubt.

Problem: What would be an example of an positive review?

Answer: I love piece box! Have lived about 3mins up the road for 2 years & never popped in!!! how gutted am I! Lovely decor in this place... somewhere you could sit & wind away a few hours with a good pal easily. The menu is pretty extensive... nice & creative but makes it hard to pick because it all looks so nice. The cakes are all sitting out as well... does not do good for the waistline! But they are fantastic. Prices are pretty average... 10% student discount which is good. The food is worth the price due to quality & huge portions. Only minor bad point is they don't serve breakfast items all day (pancakes at any time of day is good!) please change this as everytime I am in I want to try them but I am always in too late! Bad reviews on here count for nothing when you see people queuing up to come in on a sunday! That says it all!

Problem: What would be an example of an negative review?

Answer:
I agree. They are very very slow. I went there one time and I shall not return. I waited in line for about 20 minutes, and this was the drive thru. Not sure what the problem was, but it needs to be rectified.