Is the following review positive or negative?

Save yourself some hassle and just go to the UPS Store on Durango & Desert Inn, this store is horrible. We went there to get a document notarized. Prior to showing up we checked to make sure that a notary was working and the lady said that she could notarize documents,. Great, so far so good. Well, when we got there she refused to perform the notary services! She said that since she just got her notary she won't notarize documents that she doesn't understand. What an idiot! I tried to explain that it isn't her business what's in the document, she's only responsible for making sure that the person signing the document is who they say they are and witness the signing. She disagreed and was really rude about it. I shouldn't have expected much out of her since she looked like they found her under an overpass and reeked of cigarette smoke. So, long story short - the store employee is a rude idiot. Take your business elsewhere.
negative