In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: I suspect the only way Showtime Tours get new customers is based on those people (like us) who did not and should have checked their reviews.

This company is almost rouge in it's behavior. The shuttle was dirty. The seats stained. The floor was dusty with dirt. The driver was late. He had a packed bus. He threw luggage in the back and after getting out it was up to people to find their own luggage he unpack on the street, not even placing it on the curb.

You are suppose to call to set up a departure reservation. Really, don't bother. The phone lines are always busy. I don't believe this company ever had intentions of returning and why should they when they do not give refunds. If you have doubt then do this, BEFORE booking with Showtimes online, call their phone lines and see what happens. Nothing. If you cannot reach a person at a company that should tell a customer to walk away from using them.

In Showtimes case, run.

We used Executive Las Vegas instead and they provided great service! We were so pleased we will be sending a letter to the company, plus write a few positive reviews.
A:
NEGATIVE