Problem: Not impressed. Quality of chicken in the chicken sandwich was poor. Sweet potato fries were decent though. Food quality needs improvement overall.
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A: negative

Problem: Sadly, this dining experience was a huge disappointment. I had expected pizza to be on the menu (as reported by The AZ Rep.) but they had none. As a matter of fact, the menu only had about five entres to choose from. I chose the steak and it was pretty bad. The generous (but not inexpensive [$25]) piece of meat was drenched in some kind of gravy, of which was not good. The meat felt and tasted like it was right out of the freezer. My girlfriend's entre was some kind of pasta/potato dish (that she typically LOVES) and she did not like "even a little". The interior was small, about seven tables total, and the walls were adorned with really nice modern art (and I'm guessing locally produced). Unfortunately the setting was the best part of the experience. They have no wine and a corkage fee of $7 per person (not per bottle).
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A: negative

Problem: Let me start with I have been here twice (and I really didn't want to write this negative review). I was very excited when I saw Longhorn was coming to the area. I have been severely disappointed each time. The service is by far the worst and at one point we had to ask for our salads. The first time we went, the kitchen messed up our order (at least that's what the manager told us after we waited nearly 40 minutes and then after that it took another 20 minutes to get our food). Tonight my steak was so over cooked. We waited so long, she offered another but I just said no. They wound up comping my meal. I must have noticed at least 4 others in the same boat. I like LongHorn. I hope they get it figured out.
How would this review be described?
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A: negative

Problem: Interesting that most of the hidden reviews are 1 star reviews. Seriously Yelp? Was here 2 weeks ago and was really looking forward to trying this place but left without trying it due to inconsiderate service. Planned on ordering a few entrees and a couple of their desserts, including the tres leches cake since I have heard much about their food. Came here at 8 PM this evening and asked to be seated with two kids. Hostess told me we could be seated right away and directed me to go to the downstairs dining room. I proceeded to walk down the stairs went to the hostess booth and there was nobody to be found. Waited for a few minutes then went to an employee standing close to the area to ask where we should sit. She shushed me immediately, mid-sentence. I was quite taken aback as I'm not sure why she shushed me. I was not being loud at all and the kids were silent. She then said to me "we're having a wedding" and directed me to go down the hall to where the tables were. I was pretty ticked off at being shushed but grudgingly walk down to where the tables were and stood there for five minutes with nobody acknowledging me. Finally gave up, told the manager what happened and left immediately. The manager said "yeah we're having a wedding", proceeded to ask me if i had a reservation (after i told him what just occurred) and offered to seat me but at that point the damage was done. Walked over to the Subway shop in the Mandalay Bay food court and while the food was mediocre the service was extraordinarily better than my experience at Border Grill. Thanks for making me feel like an unwanted customer. With the amount of restaurants in Vegas, the least you could do is make a new patron feel welcome. And yes, while i understand there was a wedding going on in a separate outside area--not inside--even if it it was the royal wedding itself, you should never ever be rude to a guest. If quietness was a concern, then it is the restaurant's responsibility to rope that area off or maybe don't seat people downstairs if your employees don't want anyone asking them questions. Never again.
How would this review be described?
OPTIONS:
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A:
negative