Q: negative

A: Water damage. Black mold. fans don't work. High price for everything in this condition.. The idea was fun.... they need a serious renovation. I would had asked for another room but I talked to 2 other groups who were doing just that. I suspected the same thing. We had maintenance some in they said there was no leak. And the water was normal. Wha? They come up and sucked up some of the water and left.. I do not recommend this place unless they overhaul it big time

Q: negative

A: This Starbucks is never open at 5am when I try to stop by. One morning I wasn't in a rush so I patiently waited for them to get their stuff together. A half hour later I finally got my coffee. I don't always have that luxury. This morning, the interior lights were on but there was an employee standing outside, knocking on the door, to have no one open it for him. The drive thru board was off as I drove through irritated that once again they were not open. This was at 5:10am. Every time I visit the store first thing in the morning they have not been open. I don't plan on visiting this store again. It's obvious there's a trend with the employees that they can't get to work on time.

Q: negative

A: DO NOT RENT FROM THEM! SERIOUSLY!! Recently, I had a painful and horrible experience from them: 1 - I was quoted online for $32. I declined coverage but I was charged for collision damage waive fee! Final total came to $94! Decline insurance or not, you still get charge for it! While they're processing my booking, one of the front desk attendants was called in the back office to service another customer. She came out unhappy and grumbled to the other customer that she was just getting coffee with not an ounce of friendliness in her tone and face! Nice job, lady! Very "professional" indeed! 2 - They took my driver's license to make a copy but they never gave it back. 3 - Came back to the rental car to remove those "extra fees" (and to retrieve my driver's license) by "re-writing" my contract. While the attendant is processing it, another customer beside me was having the same "wonderful" experience as I was! The other customer was complaining about the extra fees charged. 4 - Also tried to get my driver license back but the manager at the time was out so the Payless employees couldn't open the office door where they stored my license. They said she'll be back around 4:30. The employees said that no one can contact the managers if they're on a meeting (in a different building). They tried calling but the calls were routed back to them. Since I couldn't risk driving without my license, I ended up waiting for the manager to come back more than an hour later (around 5:20 pm). 5 - I checked my Amex (which I used for the car rental) and I saw 4 pending transactions charged by them: i. $200 ii. $200 iii. $ 94 iv. $ 32 What the F!!!!!! Where in the world did the 2 - $200 charges came from? And since they charged $32 again when they re-wrote my contract to remove the extra insurance/coverage fees, I didn't see any pending credit transaction to refund the $94!! I do think the employees are not treated well and respected by the management and the company. Horrible customer service means horrible work environment, horrible management and horrible company practices (like charging extra fees!). With that said, I will definitely not come back to Payless LV. If I knew at the time of the reservation that this horrible experience would happen, I would have run the other way as quick as I can. However, I do want to thank the lady who finally retrieved my driver's license. She pursued the manager when she arrived to personally get it.

Q: positive

A:
Barbacoa. Amazing Pork Barbacoa. The Good: The salads turn into giant glorious burritos. Everything is made in front of you so you can adjust what and how much of it is put into your food. Tortillas made right in front of your face. Every 10th meal free! Free Food for kids. The Tomatillo ranch is exquisite! The first time my brain ever said "Google this shit and see if we can make it home.". So yes, it's good for it's "just above fast food" demographic. Caveat: I don't know what anything else tastes like because I keep just ordering the Barbacoa Salad with extra Barbacoa. I have no plans to change my order. If you had said salad you wouldn't either. The bad: This one is stingy with the meat compared to the one on eastern. Also the whole restaurant doesn't need to know I want extra meat. Whoever thought it was a good idea to yell these things is a moron. Me gusta.