Q: positive

A: We live nearby and have only been for dinner and takeout. We've never been disappointed. They are very friendly and so far everything we've tried has been so delicious! If you are not familiar with vietnamese food, we love how light and fresh everything tastes.

Q: negative

A: When you first move into this place, there is hope that the place will deliver what it promises. Especially, when you are paying a premium. But it is all smoke and mirrors. From the beginning there are nothing but problems and attitude. I kept an open mind because I knew it was a newly developed place, but after you read all that has happened (and it hasn't even been a year) you will see why this place is a hazard zone. You don't want to be stuck here! The building was first owned by Core Campus Communities Tempe (called the place The Hub) and then quickly sold the place to Inland American Communities (University House). When I met up with the new management, they told me that the old team neglected to tell them a lot before they signed over. This was red flag number one. One thing the place promised is a working Internet. When I moved in, my Internet did not work. This took 3 months to fix. When I told them of the problem, they were frustrated because the old management wasn't supposed to put routers in the unit and now new management has to deal with it because it was done. SERIOUSLY? Instead of helping me, you state how you shouldn't be responsible. No one took this serious. I tried to take it in my hands and work with COX but I don't have access to the account and UH does not want to give you any access. CAN YOU IMAGINE BEING WITHOUT INTERNET? Also, they don't offer concession when they put you in a bind. I had to repeatedly battle in getting a concession. Another problem, the appliances. The stove makes popping noises. The microwave caught on fire. Every use , it would overheat and the plastic would burn and emit hazardous and smelly odor. When reported, It took a month to replace. CAN YOU IMAGINE NOT BEING ABLE TO USE A MICROWAVE? Again, had to adamantly ask for a concession for the inconvenience. Another, the hot water and the ac. There was no hot water and the ac didn't work. It took about a month to fix. NO HOT WATER OR AC! Also security is nice and all, but it feels like a prison living here. They bring in dogs, check to see if you are a resident so you can be let in the building, and one time forced you to sign in and out of the building. Finally, the BIG ONE, the buildings HVAC water line broke and flooded the building from the 8th floor down. CAN YOU IMAGINE having your property in jeopardy like that? This made the elevators inoperable. There are 19 floors and using the stairs is a drag. Due to this, the power and water was shut off. NO POWER OR WATER! They forced you into a nearby hotel where you couldn't have access to your room. An insurance adjuster came into your unit when you weren't there and threw away everything you had in the fridge. Instead repaying you instantly or offering concession to make up for the MAJOR INCONVENIENCE, they are forcing you to work with the insurance process. As of yet. no contact information has been provided for the insurance company. This makes me think, what other structural integrity issues this place has? I do not feel safe living in this place. It seems like shoddy work was done and the management are just scammers trying to extract as much money as possible. In addition to the above, there are numerous other issues, The furniture is hard and uncomfortable. The hallways smell of trash because they don't enforce proper trash disposal. The elevators work some of the time and if it does then there is a good chance that beer cans and trash are all over it. You will never be able to work with COX because you don't have access and aren't willing to help. So if you have cable or Internet problems, you are SOL. Also, the little windows that you have will now have restrictors. Management is horrible. This building is horrible. I already know of 15 people who have contacted attorneys to represent them against this place. There are probably more. THIS IS A WARNING. Don't regret living in this place when it is too late and serious bodily injury occurs.

Q: negative

A: Its the Hard Rock Hotel cafe. You eat here because its convenient. They charge in accordance of that.

Q: negative

A:
So, I got a bill in the mail saying that my Culinary Insurance wouldn't approve the inserts. Culinary Insurance does not cover inserts at the Good Feet Store starting on Jan, 1st 2013, buyer's beware!!!! Currently fighting the bill due to authorization issues and so forth. Lot's of headaches going through this process. Go see a quality podiatrist instead and get insoles from them. It's the same stuff, plus the Culinary Insurance will accept it.