I didn't know whether it would be fair to review THEhotel when they were ambushed by hordes of pre-teens attending back-to-back One Direction concerts. Being surrounded by "I love 1D" and "1D 4 Lyfe" shirts would be enough to drive anyone batty. So, I've tried my best to take these extenuating circumstances into account when thinking about my recent stay there. I hate to say that the first (bad) thing that hits you right as you step into the lobby is this...stench (which a previous reviewer delicately coined "STANK"). Now I know that a lot of Vegas hotels like to perfume their lobbies, but this took it to a whole other level. A friend summed it up best as "sewage mixed with cheap air freshener to cover the sewage". Another thing we encountered was a 1+ hour check-in line. Never have I had to deal with such a wait, anywhere - the line was at a standstill for most of the time. Now whether you work at a grocery store, a movie theatre, or a hotel, if you see a long line of customers growing steadily...wouldn't you call for reinforcements to help expedite? No? Maybe it's just me. The rooms were fine, and more spacious than what you get at a lot of other hotels. Each room has a separate bedroom and living area, a large washroom and a smaller powder room. However (and this may be the handiwork of the One Directioners), THEhotel was woefully understaffed and lacking supplies the weekend we were there. Not once were we able to get in touch with the front desk for anything. They also ran out of extra bedding, meaning the poor soul sleeping on the sofa had to use bathrobes and towels as blankets. One huge selling point of the Mandalay Bay / THEhotel complex is the huge pool area, complete with wave pool and lazy river. I suspect this is what gives it a much more "kid-friendly" vibe than other hotels, as there was very few adults-only areas available. That being said, I was happy to note that even on such a busy weekend, there were still empty chairs to be had and easy access to the bar, free water, and food. If given the choice, I definitely would not stay here again - unless I had kids. It wasn't the worst, but I'd rather stay at the Palazzo, Venetian, Wynn, or Encore any day, or Paris, MGM or Planet Hollywood for comparable pricing.
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(1).