Problem: What would be an example of an positive review?

Answer: In the top 5 hotels I have ever had the pleasure to stay in. Beautiful common rooms, fantastic service and amenities and nice views, albeit at a price that does explain this. Very clean, spacious and tastefully decorated rooms. Stayed for one night only, however I was extremely impressed. I strongly recommend to visit if you can get a deal, otherwise the $250 room price is pricey.

Problem: What would be an example of an negative review?

Answer: Water spots on the body, I don't think they even bothered with the windows, and the steaks of armor all on the dash were not very appealing. So the wash sucked. But what sucked more is that someone stole my husband credit card from in between the seats. We went for lunch while they "washed" my car and I remembered that I had dropped his card before we had gotten out. My fault for leaving it in there, but you'd think the manager would have cared just a little that someone on his staff stole. Nope. He shrugged it off, "its not like I can look through their pockets". I'm not expecting miracles here, but he came off as though this happens all the time and he could not have cared less. While he was looking for the card in the car he didn't even notice the crap job they did. I guess that's just the normal caliber of work they do there. I called and canceled the card right away, spoke with the fraud dept. at the bank today, someone tried to use it at a Blockbuster express, apparently that's what credit card thief's do to see it the card is working. So basically, I would recommend that you avoid them all together. Unless you thoroughly enjoy being ripped off because even if you removed everything that isn't bolted down you still wont get what you paid for.

Problem: What would be an example of an negative review?

Answer:
What a horrible experience!!! The website made this place look decent for the price. It would be a huge understatement to call that misleading. We arrived and the front desk clerk was on the phone screaming, laughing, and ignoring us. She finally said to the person on the other end: "let me get off this phone and do some work". She then hung up the phone and just looked at us. We asked for an early check in because I was ill and needed rest an possibly a doctor. She simply said "NO". She was rude and extremely inconsiderate. We returned later in the evening and checked into our room. There were parties, slamming doors, yelling, loud music, airplanes landing, and everything else that might possibly keep one from relaxing. The room was small and the building is just plain dirty. If you're looking for a pleasant, clean and relaxing experience, save your money and go someplace else. I have nothing good to say about this hotel.