QUES: On a busy Friday morning in Manhattan, nine pedestrians suffered bullet or fragment wounds after police unleashed a hail of gunfire at a man wielding a .45 caliber pistol who had just killed a former co-worker. The officers unloaded 16 rounds in the shadow of the Empire State Building at a disgruntled former apparel designer, killing him after he engaged in a gunbattle with police, authorities said. Three passersby sustained direct gunshot wounds, while the remaining six were hit by fragments, according to New York Police Commissioner Ray Kelly. All injuries were caused by police, he said Saturday. One officer shot nine rounds and another shot seven. Police identified the gunman as Jeffrey Johnson, 58, who was apparently laid off from his job as a designer of women's accessories at Hazan Import Co. last year. Johnson, who served in the U.S. Coast Guard in the mid-1970s, had two rounds left in his pistol. It holds eight, Kelly said. Police identified the slain co-worker as Steven Ercolino, 41, who had apparently filed a prior complaint against his assailant, claiming that he thought Johnson would eventually try to kill him. Both men had filed harassment complaints against each other in April 2011, Kelly added. Ercolino was listed as a vice president of sales at Hazan Import Corp., according to his LinkedIn profile. "It's not something that should happen to a loving person like that," said his brother, Paul. "He's going to be so missed by everybody. He was a light of so many lives."
Do you have any questions?
MY QUESTION: How many years older was Jeffrey Johnson than Steven Ercolino?

QUES: As food is pushed along, it undergoes digestion. Digestion is the process of breaking down food into nutrients. There are two types of digestion: mechanical digestion and chemical digestion. Mechanical digestion occurs when large chunks are turned into smaller chucks. Perhaps not surprisingly, this happens when you chew your food. Once you swallow the food, your stomach also does some of this work. Chemical digestion occurs when food is broken down into useful nutrients. This is a chemical process that begins as you start to chew your food. The saliva in your mouth starts this process. Once you swallow, the acid in your stomach further breaks down food. From the stomach, the foods moves into the small intestine. In the small intestines, another set of chemicals goes to work. Are you surprised? Your small intestine, and not your stomach, does most of the work!
Do you have any questions?
MY QUESTION: What is chemical digestion, and where does it occur?

QUES: Once upon a time I had a dog named Toodles. He was black and white and had long floppy ears. He also had very short legs, but really big paws. Every Saturday we would go to the park and play Toodles' favorite game. Toodles loved playing fetch. One Saturday, Toodles ran over to the pond because he saw ducks swimming there. He ran all around the pond, barking at the ducks. The ducks ignored him, and kept swimming. Toodles wasn't having it! He jumped into the pond and started swimming toward the ducks, chasing around his new playmates. One of the ducks, braver than the others, poked Toodles with his beak - and then bit him right on one of his floppy ears! Toodles barked and ran out of the pond because the duck hurt his ear. Soaking wet, he ran toward where I was eating a sandwich on the grass and curled right up in my lap so I could make him feel better. After that, whenever he would see a duck, Toodles would run the other way.
Do you have any questions?
MY QUESTION: What made Toodles jump into the pond?

QUES: Roberta Adams skipped the thick how-to guide on child-custody forms and sat down at a computer at the Lamoreaux Justice Center in Orange on Wednesday. The Garden Grove woman answered a series of questions to create and print a form to file with the court. "It's easy," said Adams, 25. "I thought I'd have all kinds of questions and have to take the forms home." A University of California, Irvine, study released Wednesday found an interactive computer system effectively helps people fill out paperwork for restraining orders, eviction defense, small-claims cases and requests for filing-fee waivers. Not only does the system make life easier for people who can't afford a lawyer, but it also might improve efficiency in the courts because the forms, which are printed out when completed, are easy to read and are being filled out correctly, the study found. Since the program started in 2000, more than 6,000 people have used the free system, located in public buildings throughout Orange County. The system was developed by the Legal Aid Society of Orange County with about $800,000 in grants. The program avoids legal jargon, offers a courthouse video tour and sticks to a fifth-grade vocabulary. Users can choose English, Spanish or Vietnamese. Kiosks are in courthouses in Fullerton and Orange, the district attorney's family-support office, the Legal Aid Society in Santa Ana, Irvine City Hall and the San Juan Capistrano Library. The program is also available online. Bob Cohen, executive director of Legal Aid, said the study should clear the way for expansion throughout California. Locally, a program for divorce petitions will be added this summer. Cohen said the system proves the benefit of technology tailored to those who aren't computer-savvy. He said much of the technology now available requires Internet skills and access. Low-income people, however, have less access to computers and less experience using them. "Our clients have to catch up, and they have to become a part of the mainstream," Cohen said.
Do you have any questions?
MY QUESTION:
What are two benefits of the system?