I look down at my tires, and notice that the only thing between my car and the road is 1/4 inch of rubber. My tires were on their last mile, literally. While driving to work in the morning, I noticed that I was hearing some kind of "tap-dancing" sound from my rear tire. Damn - there was this huge nail embedded in the tire. Ok, it's a sign - might as well buy a new set now before I get stuck somewhere in the desert having to put on a spare tire in 110 degree weather. Saw a lot of good reviews for Discount Tire, and it's close by. I called to set up an appointment, so I wouldn't have to wait too long. When I got there, I noticed that there were only a few customers inside. "Cool", I thought. This should be quick. Here's a tip: don't come here on a Friday afternoon on payday, because everybody and their mother will come here to buy new tires after depositing their checks! Where did all these people come from? What was supposed to take 35 minutes, took an hour and a half! Not Discount Tire's fault though. It seemed like everybody took off early from work to enjoy the Labor Day weekend. After leaving the store, went to go pick up my wife. She then asked me why the back tires look so small. Sure enough, it was the wrong size tire. My car requires a staggered set up since my rear wheels are a couple of inches wider than the front. I brought it back the next day and told them they put the wrong tires on. Unfortunately, they had to special order the tire, and it would be a week. Well, in the mean time, at least my rear tires weren't bald. Got a call from Ryan about 3 days later telling me that the tires had arrived. Dropped off the car and was out of there within 15 minutes. A few weeks later, got a $75 Visa gift card as a rebate for the tires! Ryan made good on their mistake and this customer left happy! I would gladly come back here to get tires for my other cars.
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positive