TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: We stayed at the beautiful Millennium Knickerbocker Hotel located in scenic downtown Chicago. It was close to shopping, local attractions like the Shedd Aquarium and even the Navy Pier. The hotels featured luxurious amenities like a ball room and in room massages, which I took advantage of as any woman (or man) should! A continental breakfast is available for a nominal fee, unless purchased with a package deal, in their own upscale restaurant, Nix! We would definitely book a suite there again and highly recommend this hotel to all our friends and family!

SOLUTION: positive

PROBLEM: My husband and I stayed at the Palmer House Hilton in Chicago for our anniversary. The hotel was beautiful and luxurious as one would expect from a Hilton brand hotel in a major city. The service was excellent with check-in and check-out going smoothly. The location of the hotel was ideal for us as we had plans to attend the theater, visit the Lincoln Park zoo and picnic by the lake. All of these were very close to our hotel. The price was reasonable for the location and luxurious accommodations. We also enjoyed the hotel restaurant and lounge. Highly recommend.

SOLUTION: positive

PROBLEM: The Omni was chosen for it's location whichworked out perfectly. The bedding was wondeful and everything seemed fairly clean ...until...I sat down in the tub...there was BLACK MOLD in the soap holder, in the cracks on the walls between the tile, all under the tile overhang above the tub and completely around the toilet bowl. Needless to say I drained the tub and took a shower...I really don't care for showers. Oh yes...the toilet leaked as well...The staff were very helpful but I was disappointed. I travel extensively and don't think I will return. we needed color copies for a business meeting and their printer was broken, so the man in the business center took the jump drive to another part of the hotel, printed the presentation and delivered it to our room. They try! We booked online for a weekend package and got a room on the 10th floor with a view of the windows of another building...but we weren't there too much.

SOLUTION:
negative