Problem: What would be an example of an negative review?

Answer: The only reason I called Molly Maids was because we got a coupon in the mail for them and my mother was coming to visit. The first issue I had was that the number on the coupon didn't even work so I had to google them to get a working number. I made an appointment for Saturday morning on a Tuesday. Saturday rolls around, no call, no maids. I call and get ahold of a "Kate". She proceeds to tell me that my appointment was lost or never properly recorded in their system. When I asked her how they were going to make this right, she got attitude and raised her voice to me. I asked for the manager and she tells me that she's the owner and she's the only one in the office on Saturdays......G-H-E-T-T-O Don't waste your time with this terribly run "organization". (if you can even call it that). My friend from back home told me that the main company is going out of business all over the country. Now, I can see why.

Problem: What would be an example of an positive review?

Answer: For all of the immediate bitching that I want to do, I'm going to control myself and talk about how great it really is for now. It is a beautiful experience to be able to travel to downtown phoenix for nearly free. With all of the driving I do and the kick-in-the-crotch prices that gas has shot up to, I really appreciate the fact that a buck and some cents can get me out there. So we were riding it out to downtown to go get totally drunk one Friday night and when we first got on in Tempe, we noticed a bum passed out in one of the bendy middle sections. Whatever. Bum's happen. Most of the time they're more interesting than anyone else around, too. The fun didn't happen with him though until we starting turning up 3rd Ave. At one of the stops near US Airways Arena, he got up and walked to the side of the train that people were supposed to be exiting from, jumped outside really quick.....and pissed a little. Not a whole pee, just a touch. He then flipped it back in his pants and ran back onto the train before the doors closed. Impressive! What a feat of muscle control! It must of hurt to just pinch it off like that but he was pretty trashed. Well, this happened at least two more times, and on lucky number three he bit off more than he could chew and the doors closed on him before he could get back in. The sight of him screaming and banging on the doors as he watched his life (a backpack and duffle bag) glide away on an electric train was pitiful and saddening, but why gamble with your life when you could have picked up shop and pissed somewhere in safety? That's a dangerous game of roulette my friend. Now, why the fuck did the city let a ninety year old from Sun City pick the hours of operation? That's what must of happened because surely everyone else wants to ride it downtown, get drunk and ride it back. It would be cheap! I would spend the extra money on more drinks to stimulate the economy! WTF!!

Problem: What would be an example of an positive review?

Answer:
Best pizza, i've ever had!! We waited in line for almost an hour and it was well worth it!! I will DEF be coming back!!! I had white pizza and a slice of pep, both were delish!