Problem: What would be an example of an positive review?

Answer: AWESOME experience! It was something totally different for me and my friends to try. We really enjoyed looking for clues and being able to "escape" from the rooms. The staff was great. Can't wait for other themes to be created. DEFINITELY returning and recommending this place to people!

Problem: What would be an example of an positive review?

Answer: Came here the other night after the Naked & Famous concert at the Brooklyn Bowl. I love how it was still open too. I tried Sprinkles before in La Jolla and wasn't find of the red velvet cupcake but I am willing to give them another shot with their other flavors. When we came in weren't anymore cupcakes (except for maybe like one flavor) so me and my friends went for the ice cream. They serve different flavors most days. I know everyone been hyping up the red velvet ice cream paired with the red velvet cone but I just wasn't feeling red velvet that night. Luckily they had pistachio so I ordered a scoop of that in a cup. My friends ordered coffee flavor and the red velvet. ALL of them were good. The coffee flavor was strong but delicious. The red velvet had bits of cake in it and I enjoyed that as well. But man I REALLY loved that pistachio! They used real pistachio nuts in it too and they were not greedy with it. I think the entire time I was mostly picking out the pistachios lol. It tasted very rich and creamy, like buttermilk or something. I just wanna go back for that pistachio! I can't remember the price but for all three of us (2 cups, one scoop each plus red velvet ice in a red velvet cone) came out to be around $12 something. Not too bad but since they didn't disappoint me, I'd say it was worth it. :) Next time I go, I'll give their cupcakes another chance to redeem themselves.

Problem: What would be an example of an negative review?

Answer:
I will wait to go back until the novelty of Downtown Summerlin wears off. This place was so packed it was claustrophobic. People were pushing and it was hard to walk anywhere without running into someone. We couldn't wait to get out of there. Employees in neon green t-shirts were sporting the deer in the headlights/thousand yard stare and were useless. Prices were jacked up for Summerlin of course. Everything looked picked through and thrown around. I didn't find anything under $100. Went home to browse their website and found some deals. I hope they improve after the new wears off. I had been looking forward to this location opening but this looked as bad as Burlington before Easter!