Problem: What would be an example of an negative review?

Answer: I have been going to this place practically since it opened. Was very intentional about continuing to go during light rail construction because it was important to me that they survive the construction and thrive as a business. However, its' been a few months since I've gone downtown and so I haven't been in. They've remodeled, I'm not crazy about the new seating they've chosen, but that's not really that big of a deal. There were two people behind the counter, they were both standing there when I ordered a salad in a particular way because I have food related health issues. First, they took half an hour to make the salad (it was NOT busy in there!!), both of them delivered it, and the salad was made in the exactly the way that I had said not to do. I pointed that fact out, one of them said, ok, we can just take that off of there, and I said no, you can't, you have to start over. One of them brought it back to me and there was clear evidence that I'd been ignored. The second time. No apology, no following directions, completely ignored me when I suggested that when people ask for things in a specific way, it's usually for a pretty important reason. Sheesh, it's not McDonalds, they make stuff to order, they should be that much about customer service that she started over and didn't try to sneak something past me that is really important that I not eat. I won't be going back. This makes me sad.

Problem: What would be an example of an negative review?

Answer: Waited almost an hour to get our food and then it was cold!! Kitchen staff needs some organizational help.

Problem: What would be an example of an negative review?

Answer:
Firearms are very fairly priced--- but working with whoever it was who helped me (seems like the only employee there, actually) was a total nightmare. He was very short with me and not helpful at all. The phone prompt, website, and signs all had misinformation about their financial policies-- very unorganized. Won't be returning here for future purchases.