Problem: What would be an example of an positive review?

Answer: I went with a group (9 of us total). Food was delicious! Service was so-so. The server brought out bread while we were all deciding what to have for dinner. The bread was very good. My partner and I had a few of the "small plates" - the pork belly fried rice, the black angus sliders and the Chinese BBQ spare ribs. The pork belly rice - SO GOOD! I highly recommend this is you are a pork belly fan - crispy chunks of pork belly on this one. The sliders were great as well - very fresh with a nice chargrilled taste and caramelized onions. The ribs were super tender and the sauce was perfect. Service was a bit slow and it took a long time to get our check. This place is LOUD - a night club is just across the was and there was a mob of people waiting to get into it (10pm on Saturday night). If you are looking for a quiet or romantic type of place, this isn't it.

Problem: What would be an example of an negative review?

Answer: The only reason I'm leaving a star is because I absolutely have to. The nicest way to put this is that the best part of my experience was exiting the building. Attentiveness to refills was poor. Appetizers as well as main meal and sides were like warm and the fish was barely cooked and rubbery. Broccoli was barely cooked needless to say I will never EVER be back.

Problem: What would be an example of an positive review?

Answer:
Big plates with lots of salad options and pretty tasty. The price is very good for the value. There is a lot of meat on the meat plates, and they do allow some customisation. If you are gluten intolerant, be aware that they cook the rice with some noodles. They will let you swap it out for another salad, though. I like that their take out containers are recyclable. I always feel guilty throwing away styrofoam. And when I ask for no utensils or menu, they listen, too. That's nice. I try to put as little as possible into the garbage, and I like it when restaurants care about that, too. They are under new management and just hired some drivers, I hear. Tonight my dinner got here in maybe half an hour. That was great. They've been slow in the past, but it seems better, now. So yea, I am giving 5 stars. For cheap and fast lebanese, it's a pretty nutritious and non-greasy option. Their shawarma seems to have something a bit extra. I think they add a bit of fennel, and I like it. Their prices are great, and they don't tack on extra $$ if you need to change your plate because you can't eat wheat. Decent, tasty, relatively nutritious and cheap. Yup, no complaints, here.