Problem: My wife had eaten here before with girlfriends and enjoyed it so we tried it out on a Thurs night. I had read online about the service being spotty at best, but thought we would risk it. I liked the look of the place as we entered. Nice romantic lighting and ambience, busy not too noisy, though there was a slight funky smell to the place. But everything went rapidly downhill from there. We were ushered to a table near the end of the bar, which wasn't great, but did not seem worth protesting at the time. After a minute or so we were brought menus and water. And then nothing. No waiter, no one saying "I'll be with you shortly". We waited for about 15 minutes, and I was consistently looking around to see who our waiter might be; no eye contact from anyone, despite all the traffic of staff by the bar and our table. Completely ignored. I noticed an older couple beside us that had been waiting for their check this entire time also. We folded up the menus, took a last sip of water and walked out. As we were leaving the older couple told us we were making the right decision and that their service was awful. Sorry I didn't get a chance to try the food, but I won't be back unless I hear of a whole lot of improvement in the pathetic service. Next time I will pay attention to experiences of all my fellow Yelpers.
How would this review be described?
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A: negative

Problem: Overall, I wouldn't stay here again or recommend anyone else to. I don't understand the glowing reviews of this place... This place is in need of a dire face-lift. We stayed for 9 nights while on a house hunting trip. We drove up expecting a decent place with all the great reviews. We walked in and the lady at the counter was pretty friendly. The check in process went smoothly. We took the elevator the the third floor to our room. The elevator was painfully slow... You are really better off taking the stairs. Plus the layout of the hotel is weird. We had a pretty long walk to our room. The deafening hum of the wall mounted heating/cooling unit just added to the poor feel. All the walls in the hallway are scuffed up and dirty looking. First impressions of this hotel were not positive... The hotel doesn't give off a 3 star hotel vibe... Closer to 2... Maybe 2.5... So, about the room. The bed wasn't the comfiest but it was bearable. I hated how little lighting there was in the bedroom... Only two night stand lamps and a closet light... The bathroom configuration was strange... The shower and toilet are in one "room" with tile floors but the sink area is carpeted. There is no door that separates the areas. There is a door from the bedroom to the toilet area and a door from the living area into the sink area... It's just weird. There was a small kitchenette in the room with a microwave that looks like it's from the 80's, mini fridge, mini dishwasher and mini sink. There was also a two coil electric cook top... But zero counter space to do anything on. I could go on and on but it isn't worth it... They offered breakfast in the mornings. Pickings were pretty slim. Icky scrambled eggs, some protein item (bacon, ham, pink slime), and various carb loaded items. The coffee was drinkable in a pinch. The only reason they get two stars is because they had offered a social hour from 5:30-7 M-Th with free beer, wine and food. Oh... Btw... The internet, while free, is painfully slow!!!
How would this review be described?
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A: negative

Problem: Okay, I get it. It's a trendy pool party hot spot. While that's not ordinarily my scene, that part of it was definitely worth checking out. However, what was unacceptable was the attempted $50 tip charge (I entered $5 on my receipt) on my card on top of 2 drinks that were already $40 each! Fortunately, Caesar's billing responded to my dispute and credited me back the $45 overcharge, but I'm glad I checked my charges! (Also note, I tipped $5 in cash, so a $10 tip overall isn't even stingy for 2 drinks!) So... go and have fun. Great pool, cool DJ's. Just know, drinks are $$$ and check your charges if you use plastic!
How would this review be described?
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A: negative

Problem: KoMex is so delicious my mouth is watering thinking about it.
How would this review be described?
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A:
positive