Problem: What would be an example of an positive review?

Answer: This is probably my favorite restaurant in the city. It's tucked away and has a great local vibe. The staff has always been very friendly. The food, though, is what makes this place. I haven't had a bad dish here. The moules (mussels)....my god....the mussels! Get the white sauce....it's amazing. Sometimes the wait can be quite long - it's a small place. When we want to eat here, we usually aim for an earlier dinner than usual...4-5ish. Also, the food can be high in salt, although it will taste amazing. The next day you may feel like a blowfish...but it all depends on what you get. It can also get a little pricey, but usually our desire for the food outweighs concerns over cash. The only thing that makes this place better is that they have a great selection of Belgian beer to go with those tasty mussels, and a full bar as well. Not too many people seem to know of this place (in my experience) but it's definitely one of Pittsburgh's best secrets!

Problem: What would be an example of an negative review?

Answer: Cold(brrr) and expensive. We liked the mannequin in the front of the bar the best.

Problem: What would be an example of an negative review?

Answer:
Okay, so i went here this past weekend with my cousin. First of all, we were expecting some fancy steakhouse... Like a fine dining 5 start establishment where everyone dressed to the nine. This is not that place. I knew right away when we walked in there were tables of people wearing sports gear....NBA Jerseys should NOT be allowed to be worn at a dining establishment where Dover Sole is priced at $55.00 per plate!! Anywhoo, we were pleasantly seated and were served some nice bread items. Breadsticks, sourdough, it was all yummy. So was the butter that accompanied it. Our server.....she was a piece of work. She never stood properly facing us. She always seemled like she was ready to walk away when asking if we needed a drink (ie: cousin ordered a diet coke that NEVER came) or wanted our veggies cooked a certain way (my fish and veggies which i asked to be steamed and grilled with no oil or butter...came out drenched in butter, herbs and oil). When processing our bill, we had a credit card and some cash....she proceeded to say: How much would you like on the card?? it caught us off guard. What she wanted to do...was charge the card and take her tip in cash so that she DIDN'T HAVE TO CLAIM THE ENTIRE AMOUNT TO THE IRS AS INCOME WAGES.... FRICKING GHETTO!! She ran the credit card on the machine, with the cash in one hand and went over to a table to chit chat. DO YOU REALIZE THAT'S HOW FRAUD TAKES PLACE?? Who runs a credit card transaction and walks away from the register?? I mean........I don't know of any one in sales that will ring you up...then walk away to talk to someone else 12 feet away. The register was in an open area walkway. ANYONE could have accessed it while she was chit chatting. And then the card came back as "Call Vendor". She came back loudly and told us the card was DECLINED. Which was impossible. She came back and said maybe we made too many purchases or ran it too many times. So basically YOUR LAZY ASS DIDN'T WANT TO CALL THE MERCHANT??? And it was NOT DECLINED. You really need to be careful what you say to people about declined cards, people get embarressed and feel humiliated (nice that on the same card, the next day over $300 worth of clothes were purchased at the Forum Shops) I was not having this and had to totally tell her all of the above and also shared this with her manager. The manager politely comped 1/3 of our bill (whopping $35...pleeeese....i shit $35 bucks) and was left with a sour taste in our mouths from this place. Will i go here again. HELL NO. Would i tell people to go here? HELL NO. Thanks but no thanks... And side note: because of the open lay out of the restaurant to the hotel/casino (Caesers Palace), it smelled like VOMIT towards the end of our meal.... FU*K YOU LAZY SERVER BIOTCH!!