Problem: I was seeing a movie Christmas Day and nothing was open except Cafepino so my sister and I decided to grab a quick bite. We looked at the menus outside and saw a sandwich for $11.95. We ordered it to go, and it was actually $13. The French cashier asked her if she wanted it "with or without cheese", his exact words. She said with cheese. The total was over $16. It turns out the cheese is $2. The guy didn't even say "do you want to add cheese" or mention the cost. Then he got really pissy when she didn't want to pay for the cheese because he'd already rung up the order and didn't know how to process a refund. Nevermind that he could have processed the refund later and then re-rung the order, he didn't think of that. He took out his wallet and gave her $2 cash, saying "Merry Christmas" but not in a friendly way. Then I ordered my sandwich, the same thing. It was a roasted veggie sandwich with olive tapenade, according to the menu. It also came with a small portion of fries and mini side salad. There was some kind of mayo/dressing on it, and a few tiny pieces of olive tapenade - not even one whole olive. Clearly, they didn't forget the tapenade, they are just cheap. Whatever the white stuff was (mayo/dressing), it was pretty flavorless. And without tapenade, the sandwich was very bland. My sister and I had a good time laughing at the food and the service! It was pretty funny. Some of the staff here were friendly. Unfortunately our older French cashier was really rude and got pissed with us simply because he either forgot to mention the extra $2 or was trying to sneak it in. $13 is already a lot for a sandwich...I've had much better sandwiches at Quiznos. They might get some easy business from theater goers but they need to re-think their menu, pricing, and service here. I am not planning any future visits to Cafepino and somehow I think I'll be okay.
How would this review be described?
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A: negative

Problem: i'm giving this place 5 stars despite our waiter being a rude jerk! i had the ronin burger and it was amazing. i'm not even joking. i'm crossing my fingers in hopes of one opening in san diego.
How would this review be described?
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A: positive

Problem: I don't understand the negative reviews of this place!! I no longer live in Pittsburgh but I loved Alberta Modern. I went to Natasha, who is so awesome. She always listened to what I wanted and I was always thrilled with what she did. Not to mention she's great to talk to and the first time I went there, we instantly bonded. As a blonde, my color can be tricky to get exactly right. I've since moved to Chicago and have not been able to find anyone I like as much and I pay three times more to get my hair done. I miss you Natasha!!!
How would this review be described?
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A: positive

Problem: This person sure isn't interested in new business and wasted my time. Initially he called and got all the details and gave me a rough price. He had me send pictures as well because he was to busy to come and do an evaluation himself. Said he would get a hold of me in a couple days. A week later I call in the morning and leave a message. Still no response. About 6:30pm I text and asked what the deal was. He said he just happened to be working on my estimate at that moment (amazing isn't it). I get the estimate - very generalized for $400 over the $1500 verbal initial one.He wasted in all 2 weeks of my time as I need this started next week. For being the "Senior Project Manager" it tells you a lot about this company! They aren't reliable and don't communicate! I don't care!!!!! I don't care if I am a little job!!!! The lack of communication should warn you they are bad business. DON'T WASTE YOUR TIME HERE!
How would this review be described?
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A:
negative