You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Q: I have never left a one star review for a business before. I am fully aware and appreciative of the hard work it requires to run a business and be in the service industry, but the experience we had at Trattoria di Monica was truly inexcusable. They made us feel unwelcome and discriminated against as non-white Americans.My family and I had made in person reservations midday for an 8 pm dinner for a party of 3, where we left our name and contact number. We arrived at the restaurant for our dinner at 7:55 pm - where we were told it would be 15 min before we could be seated. So we ambled around the neighborhood and returned at 7:10, proceeded to wait in front of the restaurant and at 7:15 went in again to ask about our table. We were brusquely told by the hostess it would be another 5 min at least. So we walked down the block and returned again at 7:20 and went in to check on our table again. This time the waitress simply said she had given our table to another party because we had missed our reservation! They had JUST been seated. She was rude and unapologetic, blaming us for not being at the entrance when the table was ready. When asked if they tried calling our number given we had checked in with her 2x, she simply made us feel like we did not understand how things worked. Her demeanor was disrespectful, righteous, and truly disheartening. There was no attempt to accommodate or have us as patrons.
A:
negative