Q: positive

A: This is a great thrift store. You can frequently find good stuff here at a bargain price. All of the sales go to an important cause. A must for Phoenix thrifting.

Q: negative

A: I am so disappointed. I live so close to this place and thought it could be a "go-to." My husband and I dine out a lot and when we find somewhere we like we become frequent goers and loyal customers! The service was ABSOLUTELY TERRIBLE. From the moment we walked through the door the middle aged man who sat us and waited on us was impolite. It didn't bother me at first. I considered it was due to a language or cultural barrier. Then I saw him interacting with an elderly couple who sat in the booth next to us. He wasn't exactly bubbly with them but he sure treated them with a lot more respect than he did us. The slightly younger gentlemen who looks like he might own the place, also began helping the couple next to us, asking them if he could get them hot sauce, soy sauce, etc. While our cups remained empty and no one ever returned to ask how we were doing or if we would like anything else, even though we kept the menu after our initial order and indicated that we would order more food as we went on. The only reason I gave 2 stars is because the food wasn't terrible. It wasn't out of this world. It was... mediocre at best. Had our server returned to our table, I could've had more of a chance to judge the food. But so be it. I was really hoping this would would be an amazing place! Another sad example of poor service ruining any potential.

Q: negative

A: So I decided to give Rockies a second chance after my horrible experience with the bartender with the tattoo I walk in tonight and first thing she made a stupid comment about my yelp review this broad need to get a life you can take your beer and shove it. I don't need your free handout I have money to spend I'm not a broke person like all these other cats. This is a customer service business I don't have to wait 20 minutes just to get a damn beer. I waited 20 minutes for beer with an attitude you can take your Beer and shove it I don't need it.

Q: negative

A:
I wish I could give this place a better review. Perhaps it was because I had just spent two weeks in Italy. So the comparison was too fresh in my mind. Maybe the dairy products are better over there. I've been to Frost 3 times wanting to like it. It is convenient to get to. But I just don't see the value. So far I have tried the Stracciatella, Pistachio, and the Hazelnut. Each time comparing against what I had over there. Each time disappointed. Given the convenience, I would probably give it a try again if they would change the policy on the small cup and allow putting more than 1 flavor in it. Each time I was there, I asked to put 2 flavors in the small cup. All three times I was told NO. What ever happened to the customer is always right. The value? Almost $4 for the small cup. In Italy I paid 1 Euro for a single scoop small cup. $1.45 I could get 2 scoop, 2 flavors for less than $3.