Sentiment analysis: I took my 2 year old son here for lunch today. Ordered him a cheeseburger. When they brought his burger to our table, the cheese seemed to have been missing. I let the server know, she took his burger and said she'd get some cheese melted on it. Well, she brought his burger back with a thick, cold, unmelted slice of cheese on it. Did she really think this was acceptable? Apparently so, since she brought my bill shortly after. Mind you, I am also currently 36 weeks pregnant and super emotional right now. I wished I were able to pull it together to actually let her and the manager know about it. Unfortunately, I ended up giving my son my meal, paying my bill and going out to my car to cry! Needless to say, this place has lost a very loyal customer.
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negative

Sentiment analysis: Today I hit up Andrews BBQ for the brisket. Disappointed again! The brisket was properly cooked, decent flavor, but was appeared dry and tasted dry. The cornbread was excellent, but served cold. Hot would have earned another star, in spite of the dry brisket. The Green Chile Mac was tasty, but had sat so long it was mushy. For the 25 I spent for two lunch specials, I walked away feeling like I did not get my money's worth. I'll try it again in a pinch, but still consider Rudy's to be the top spot in the East Valley, with Famous Dave's coming in at number two. This is my fourth attempt at Andrews.
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negative

Sentiment analysis: We loooooooooooooooooooooooove this place :)
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positive