Problem: What would be an example of an positive review?

Answer: Excellent Service and quality work! Probably the best haircut I've ever had. Edgar was awesome! I'll definitely be coming back.

Problem: What would be an example of an negative review?

Answer: Worst rental car experience I've ever had. We made a reservation for an economy car, when we got there we were told that we were being given a smart car that seats 2 even though the reservation clearly stated that the car would seat up to four because they said "all cars vary by location". We were forced to pay for an upgrade and still given the smallest hatch back with a scratches and dents all over it and a nonexistent trunk. The customer service was worse than the car rental itself - will never rent from here again.

Problem: What would be an example of an negative review?

Answer:
Ok, to start off with, I'd like to say that the beer and food were both good, but I have to give this place 1 star because the service was absolutely abysmal. (Detailed rant follows) It took 20 minutes for someone to take our order when we came through the door. When he brought the drinks, they were all mixed up, and we had to sort it out ourselves. After we finished the first round of drinks, we sat waiting for about 40 minutes, before we finally got up to order drinks at the bar. The only problem was, there was nobody behind the bar. We looked around to find someone (anyone!) to order a couple more beers from. There wasn't an employee to be found. We then proceeded to stand at the bar for 5 minutes waiting for someone that worked there. After that, we went back to our table to share our woes with our friends. Shortly after that, all of the employees came pouring out of the kitchen. We finally got to order our second round, and asked for a check. We needed the check split, but by this time our server had disappeared again, so we wrote which items should be charged to which card on the bill. When our server reappeared again, we gave him the bill and the cards. He came back moments later asking if we could total the amounts for each person, and then promptly disappeared again. We totaled up the amounts for our apparently mathematically-impaired server. He then reappeared to collect the bill again. Moments later he came back again, and said it didn't add up. It seems we forgot to calculate the tax. At this point I said "[expletive] this [expletive] [expletive]", and just had him put the whole bill on my card. I didn't leave a tip, but one of my friends must've thought I was being unreasonable, because he gave the server a cash tip. So now this guy (the worst server in the universe) probably doesn't realize how horrible he is at his job. I'm still so irate the next day, that I will probably call a manager and try to get this idiot fired. (End of rant) Horrible, horrible experience. I'll never go back. Ever.