Problem: What would be an example of an negative review?

Answer: I have been eating at Monti's for close to 38 years, but on the way home we decided we will not go again. We went tonight for the first time in about a year, so disappointed in their new menu and $$$$$ prices. The New York was now bone-in and just not a very good cut but up at least $10.00 more. Even over looking the price the quality was not there. The Filet was good but for $27 for 10 oz of meat was over priced. Roman bread still great . Service was good. I think the value for the price was not there. Also the salad no longer included with the entree. Bye Monti's.

Problem: What would be an example of an negative review?

Answer: If I could give this company 0 stars I 100% would! They are horrible to deal with and won't get back to calls or emails within WEEKS which is horrible customer service. We pay a monthly HOA at our place and this is how we are treated when we need something. I find it funny however that if we have a broom on our patio overnight due to cleaning it or a beach towel on our patio from swimming they are QUICK to write us up. We currently have a hole and about a 3x3 spot on our ceiling where the plaster fell off due to the storm and leaking issues. Well they didn't come out until 2 months later to inspect it and are now telling us they will not repair it until FEBRUARY! That will be 6 MONTHS after the damage was done! This is completely asinine especially when they want us to repair things within 2 weeks. I feel if we pay HOA fees the LEAST they could do is respond to us, but that seems like too much to ask. It's extremely frustrating at this point that we have to wait 1/2 a year to get the damage in our master bedroom repaired. I've spoken with other people in the community that feel the same way!

Problem: What would be an example of an positive review?

Answer:
One of my favorite places to stay on the strip, but everything from the rates to the food are on the highend.