Problem: I have been a fan and regular customer of the Bagel Cafe for many years. What happened to me today is a game changer! My wife and I took 3 friends out to breakfast. As usual the food was good and as usual my wife wanted to take home a pastry as did my friends. There was quite a long line to pay as Sundays are always busy. I wait in the pay line while the other 4 check out the goodies. After about 5 minutes it's my turn to pay and I ask the cashier to add an eclair. In a not so great tone of voice she says " we are too busy, you have to order over there". I was taken aback by not only the tone but in the past I always ordered my to go pastry from the cashier. I will grant that I usually eat thier on Monday"s when they are not as busy but I became defensive from her barking at me. I stated my unhappiness and she asked if I wanted to speak to the manager and I stated I did so she pointed him out to me. I walked over to him and explained that I have always ordered my pastries as I was paying and he told me something to the effect of, We don't let the cashiers handle money and food because some money comes in from sick people, casinos and from a "strippers ass crack". REALLY! Stuff happens and I sure don't want to take such a good deli off my list but I felt pretty small at that point. If the cashier was nicer in her response from me I would not have questioned going to another line, but the manager was icing on the cake. We can all have a bad day and maybe I could have handled everyhing different on my end but the attitude and response said to me they just don't really appreciate my patronage
How would this review be described?
++++++++++
A: negative

Problem: I was recommended this place by a cab driver when I asked him where was a good place to buy drinks and have food. The cab driver gave me the address, and then called my boyfriend's cell phone back to apologize because he gave us the wrong address. So I realized that it's pretty hard to find a restaurant that is opened late around Bell so we ended up here. UMMM, I didn't realize that it was like a hooters, but with uglier girls. The only decent one was the hostess at the front door, where most people enter and think all of them have to be decent looking but they are all ugly. They had no hips and no butts. And bad teeth. And they sang off key. The worse were the creepy old geezers that come in and just stare at these poor girls. And pretend to have birthdays so they can have 4 half naked girls sing at their table. I give it two stars because I liked the fact that they had plenty of TVs. The black and bleu burger was really good, the clam strips were ehh, really tough and really greasy. My boyfriend got the sausage artichoke fettuccini which was a little greasy too and too heavy. But I'd rather go to Hooters!
How would this review be described?
++++++++++
A: negative

Problem: This place has extremely bad customer service. I've been here a few times and there are always many employees on the sales floor, but the vast majority act like you are troubling them if you ask for assistance. I really hate this place.
How would this review be described?
++++++++++
A: negative

Problem: This place is crazy busy! There are a thousand pedicure chairs and a million employees running around. We quickly got seated for our pedicure (I had called ahead to made an appointment which I highly recommend you doing if you want to get in on a Saturday) & shortly after another woman came over to start my mani at the same time. This is OK if you are in a hurry, but if you want to relax it's not for you. Doing a gel manicure in the pedicure chair you have to twist and turn and watch what they are doing so you don't smudge anything... it's a pain! My manicurist made two of my cuticles bleed bad and my pedicure massage was nothing spectacular... Needless to say I'll be finding another regular spot. Overall if you need a mani/pedi and you are already here, it's OK but prepare to be over stimulated by the rush of the shop and perhaps leave with bloody cuticles :(
How would this review be described?
++++++++++
A:
negative