Article: It was the afternoon of December 24, the day before Christmas; and as the newest doctor in our office, I had to work. The only thing that brightened my day was the beautifully decorated Christmas tree in our waiting room and a gift sent to me by a fellow I was dating -- a dozen long-stemmed red roses. As I was cleaning my office, I was told a lady urgently needed to speak with me. As I stepped out, I noticed a young, tired-looking woman with a baby in her arms. Nervously, she explained that her husband -- a prisoner in a nearby prison -- was my next patient. She told me she wasn't allowed to visit her husband in prison and that he had never seen his son. Her request was for me to let the boy's father sit in the waiting room with her as long as possible before I called him for his appointment. Since my schedule wasn't full, I agreed. After all, it was Christmas Eve.[:Zxxk.Com] A short time later, her husband arrived -- with chains on his feet and hands, and two armed guards as bodyguards. The woman's tired face lit up like our little Christmas tree when her husband took a seat beside her. I kept glancing out to watch them laugh, cry and share their child. After almost an hour, I called the prisoner back to my office. The patient seemed like a gentle and modest man. I wondered what he possibly could have done to be held _ . I tried to make him as comfortable as possible. At the end of the appointment, I wished him a Merry Christmas-a difficult thing to say to a man headed back to prison. He smiled and thanked me. He also said he felt saddened by the fact he hadn't been able to get his wife anything for Christmas. On hearing this, I was inspired with a wonderful idea. I'll never forget the look on both their faces as the prisoner gave his wife the beautiful, long-stemmed roses. I'm not sure who experienced the most joy -- the husband in giving, the wife in receiving, or myself in having the opportunity to share in this special moment. Question: What does the writer learn from the story? Yes or no, is the answer "An act of kindness can mean a lot"?
No

(Question)
Article: You know you have to read "between the lines" to get the most out of anything. I want to persuade you to do something equally important in the course of your reading. You have to "mark between the lines". By marking you can make the most efficient kind of reading. There are two ways in which one can own a book. The first is the property right you have by paying for it, just as you pay for clothes and furniture. While full ownership comes only when you have made it a part of yourself and the best way to make yourself a part of it is by writing marks on it. Why is marking up a book _ to reading? First, it keeps you awake. Second, active reading is thinking, and thinking tends to express itself in words. Finally, marking helps you remember the thoughts you had, or the thoughts the author expressed. Reading a book should be like making a conversation, a conversation between you and the author. Although he knows more about the subject than you do, don't let anybody tell you that a reader is only on the receiving end. Understanding is a two-way operation. Reading doesn't mean being a passive empty receiver, the reader has to question himself and question the author. And marking a book can show his own judgment on author's opinion: agreement or difference. Question: By saying "Understanding is a two-way operation" the author means _ . Yes or no, is the answer "a reader should have his own judgment of the author's opinion"?
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No

Ques: Article: To Whom It May Concern: On March 5, 2012 , I bought a Perfect Muffin Kit from your store at Midfield Shopping Center. The cashier who assisted me was George. George was very friendly and told me that the Perfect Muffin Kit would live up to the guarantee on the box: "Perfect Muffins Every Time!". Unfortunately, this product did not live up to what it promised . The muffins I made were far from perfect . I followed the directions in the package very carefully . First , I removed the bag of mix from the box. Then , I poured it into a bowl. Next, I added the correct amount of water to the mix and stirred it. According to the directions, after stirring the mixture , I added half a cup of dried grapes, nuts , berries, or another favorite ingredient . My favorite ingredient happens to be hot sauce . I find that a bit of hot sauce makes pizza and soup taste very delicious. So, continuing to follow the directions, I added half a cup of hot sauce to the mix and stirred it. Finally, I poured the mix into muffin tins and baked it in the baker at 350 degrees for exactly 20 minutes. When the muffins finished baking, I was very excited to eat the "Perfect Muffins" as promised on the box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they were not perfect. These muffins were , in fact , absolutely terrible. Not even my dog was interested in eating these supposedly "perfect" muffins. I would appreciate a full refund( money to be returned) of $3.99 for this product as soon as possible. Enclosed are the receipt, the empty box, and one of the un-perfect muffins so that you can experience it for yourself . Thank you for your attention to this matter. Sincerely, Michelle Bauer Question: The author's main purpose in writing this letter is to _ . Yes or no, is the answer "get back all the money paid from the shop"?
Ans: No

Ques: Article: Electronic waste, or e-waste, refers to electronic products that are no longer usable. This can include TVs, cell phones and computers and other office electronics, electronic toys and videos machines. Today, the average turnover rate for a computer in the United States is every two years, according to the environmental group, Greenpeace. The group's Dai Yun says e-waste is a global problem. "The electronic industry is one of the fastest growing industries in the world. The high speed of growth in this industry means more and more electronic products are being wasted and thrown away. If no one decides to retrieve the old products and process them properly, the electronic waste will sweep over the earth like the huge wave behind me and pollute the Earth seriously." Greenpeace works out that 20 to 50 million tons of e-waste are produced globally each year. The components in many electronic products contain harmful chemicals that pollute ground water and the environment. At present , the U.S. has no federal law for the disposal of e-waste although a few states have e-waste recycling programs in place, but there is no law. The U.S. exports much of its e-waste to third world countries, such as India and China, where workers took apart computers for valuable parts, hoping to sell them for money. But harmful wastes expert, Dr. Bakul Rao, says that's a dangerous practice. "From now on, the recyclers are not very educated. All they know is they can retrieve copper or gold out of it. So, the easiest way to do that is leach it out in an acid or burn it off to retrieve it. So, that's where they don't know how to deal with it, neither do they have any health systems in place. So, their exposure is more." Question: What of the following statements is true according to the passage? Yes or no, is the answer "The way uneducated workers deal with old computers does great harm to the environment as well as to their own health."?
Ans:
No