Problem: I went in tonight for a beer and to take some food home. I sat at the bar for literally around 5 minutes (it felt like 15) without being greeted. The bar tender (a white guy with a beard, wearing a hat backwards, and a bit of a beer belly) actually walked by, and noticed, me 3 times as well. After the second time I said to myself, "okay, if he walks by again and doesn't at least say something like, "hey man, I'll be with you in a minute," then I'm out." The third time he actually grabbed a glass from right in front of me, but said nothing. So I rolled out. That seemed like a very clear message that he wasn't interested in my business. Maybe I'll go back, but a place that hires people that can't be dependable for very simple customer service makes me very weary. If the guy couldn't take 10 seconds to smile and say, "be right with you" can I really trust he's washing his hands after going to the restroom and then making people's drinks? It shows a general lack of concern/respect for the customer. Can't trust it. Especially not when it comes to food and drink.
How would this review be described?
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A: negative

Problem: One of the worst restaurants in all of Phoenix. Last week went there with 2 other couples. First it took nearly 30 minutes to prepare a drink for the ladies (a simple Cosmo martini). The food was just marginally OK. The room was very hot and we had to request the manager to turn the A/C on. We are in Phoenix in summer, for crying out loud! Then, we asked for expresso coffee and the machine is broken. Finally, we asked for the bill and took them nearly 30 minutes to bring a check. All this time there were no more that 5 tables with patrons. So their excuse: "Sorry, we've been to busy" does not cut it!
How would this review be described?
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A: negative

Problem: Great place to bring the family. Went with my wife and our 6 yr old for breakfast. You know it is going to be good then they have "Mickey Cakes" on the kids menu. Any time the young ones are able to be kept happy with their meal is a good meal out. My wife had the biscuits and gravy. Make sure you are HUNGRY if you get the large size. Way to much food for her but she loved them. I had a basic meat (bacon) and eggs. Also came with potatoes and another side. I went with pancakes and the potato wedges. Yummy. Price was right and we will be back for sure.
How would this review be described?
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A: positive

Problem: Very happy with the pedicure I received a few weeks ago and will definitely go back! I've been to many nail places in the Dilworth area and this one might be my favorite. Good service, friendly, clean. Keep up the good work Dilworth Nails!
How would this review be described?
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A:
positive