Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Q: Samsung sent me this monitor to replace a syncmaster 225bw since they did not have any in stock to replace it. First of all, the stand is awful. It's a round egg-shaped thing that fits into the monitor, but the force that's required to put it in can certainly damage the monitor. I was never able to get it in for over a month. Samsung tech support was not helpful about it and claimed that the stand issue was my problem. I read on some obscure forum that some guy got his to fit by having it upside down on his bed as he forced it in by putting all his body weight into it. I tried it and it popped in. I finally was able to use it. Fast forward 3 months later, the monitor just went to a black screen and no matter what I tried, it won't show anything other than black. I rma'd the monitor, shipped it back. they claimed they did a repair on it and shipped it back. I open the box to find the same issue. I swear all they did was wait a week, put it back in another box and shipped it back. I did another rma, shipped it to them, they claimed they did a repair and sent it back, same issue. I am currently on hold with \"customer relations department\" to get them to just issue me a replacement. I've been on hold for 40 minutes now and still counting. At this point, I would just say that samsung has gotten too big for their own good. I used to love their products, but now I wouldn't recommend any of their products to anyone. It's a good thing I waited on buying that samsung hdtv a few weeks ago... EDIT: a follow up on this review - I was placed on hold with their customer relations department, they finally picked up around 6:50. I told her exactly what happened with this monitor, and how many times it was sent for repairs with no results. She said she will send another monitor and when I receive it, I can send back my old one. I said no problem, and she put me on hold. After about 5 minutes on hold, the phone hangs up. I tried to call back only to have the customer support person tell me that customer relations is closed now. After some arguing, he issued the exchange. Today my monitor shipped and it's at home. I am just Hoping that Samsung ran out of 2233BW's and shipped me a better monitor...
A:
Negative Review