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Familiarize yourself with the sales floor layout and which merchandise is located where. Research as much as you can about the products the store/your department sells, and what advantages your store or the products you sell offer over similar stores or competing products. This way, when it's time to sell a product or service to a customer, you'll be well-informed and can confidently close the sale.[[Image:Excel in a Retail Job Step 8.jpg|center]] Almost all retail stores provide some kind of basic training to new associates, typically outlining the proper procedures of your position and how to handle common customer scenarios. You can never learn too much, either, so feel free to ask management what training options you may have available if you need a refresher. Even if your role is not in logistics coordination, you can make sure that shelves are neat, items are in their correct places, there are no messes or potential hazards around, and that employee areas are safe and adequately stocked. Demonstrate to others how important it is to pick up stock on the floor, rearrange messy stock etc., by simply pitching in and fixing it whenever the need is apparent. You don't need directions from above to keep the store neat. Most importantly, enjoy what you do and learn from the experience. You never know who you'll meet and what opportunities your job will bring in the future.
Know the store and the products you are selling. Train often. Help maintain the store. Have fun.