Question: Read the below conversation. W: Are you having a problem? M: Yes. I have to do a research paper for history. There's a major book that I need, but I can't find it. W: Did you try the card list? M: Yes, but it's not there. W: Well, if it's a recent book, it won't be in the card list. All information about books since 1995 is in the computer. I advise you to try that. M: No wonder! This book is published in 1998. W: All you have to do is to type in the title or the writer's name. M: Do you mean it will tell me whether the book is out or not? What would the listener say?
Answer: W: Yes, it will. It will also give you the due date if it is out. If the book is in the library, it will tell you where you can find the book.

Question: Read the below conversation. M: What kind of father am I? My only son almost died and I didn't even know he was ill. What would the listener say?
Answer: W: Don't blame yourself. You are too busy to pay attention to him. If his mother were still alive, things would have been much better.

Question: Read the below conversation. M: Hi, you must be that new secretary, welcome! I'm Tom Robison from public relations. W: Hi, Mr. Robison, Thanks. My name's Lisa Jones, working in sales now. M: Please call me Tom, Lisa. W: OK, Tom. Have you worked here long? M: Yes, over 20 years. W: Wow that is a long time. Do you enjoy working here? M: Well, yes. I suppose I took the job because err well the money is good, and it's good place to work in, but to be honest, what I re?ally enjoy is the chance to go abroad, just visiting other countries. That's the best thing. What would the listener say?
Answer:
W: That's nice, for me the best thing about working here is that I live close to the office, I can go home for lunch, and I don't have to worry about the traffic.