Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Example input: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Example output: positive
Example explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.
Q: I had never been to Chicago and was looking forward to sightseeing after my business conference. My company had arranged for me to stay at the Omni Chicago Hotel located in the center of the Magnificent Mile. Once I arrived at the hotel and gave it the once over, I was pleased but not impressed. Once I put down by luggage and inquired about my reservation. I was told that my room was not ready yet and that there'd be an hour delay. I tried not to lose my temper and pleasantly asked if I could have another room. I was told there was a convention going on in the hotel and every room was filled. I would have left, but my company had a account at this hotel. If I stayed somewhere else, I'd have to pay out of pocket. The service employee behind the counter flippantly told me to take a seat and went back to talking with his gum-chewing co-worker. I picked up my luggage and plopped down in a cushy chair that wobbled. The leg in front on the left side was broken. I picked up my luggage and moved to another chair. Two hours passed by before I was given my room. When I walked into the room the first thing I smelled was cigarette smoke. I was mad because I explicitly asked for a "non-smoking" room. I was furious. I didn't feel like going back downstairs and dealing with the idiot behind the counter and I was tried from my long flight. I sighed, tipped the bellboy and slammed the door to my room. I thought maybe I could use the air conditioning to freshen the room. When I went to turn it on, it didn't work. Tired and angry, I went to sleep, thinking I'll never stay at this hotel again.

A:
negative