Problem: Hello. This place looked great on the webiste. To give them credit, the units were well designed and comfortable. However, less than 24 hours prior to my scheduled arrival, I was notified by phone that the pool and spa would be unavailable, due to "scheduled maintenance." Really. This fancy shmancy Las Vegas resort "schedules" pool maintenance during a summer holiday week?! What genius came up with this idea? Not only were the pool and spa closed, but they were also repairing the stucco on the exterior of the buildings, creating an unbearable racket, so loud and annoying that I asked to change to the unit farthest away from the ceaseless din and clatter and dust. Horrible. I requested compensation for the ruined vacation week, and was told that there was nothing anyone could do. The manager and staff of this resort did their best, calling to see if there were any rooms available in their chain or in my timeshare, but everything was booked solid. So we were stuck with no pool, no spa, and abundant noise. Appealing a the corporate level was even less satisfying. The several people I spoke to were condescending and unkind, apparently not caring much about customer satisfaction. Strange, being in the resort business and all. Oh yes. No compensation for an expensive and ruined vacation week.
How would this review be described?
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A: negative

Problem: The other day I had one of my back teeth fall apart out of a clear blue sky! :-O So I whipped straight on in here to have Dr. Khaydatov & Co. take a look at it. They quoted me a price for a root canal & crown, which induced sticker shock! I've never had any major dental work done before so I didn't know how expensive it can be, & I didn't have insurance. I did make an appointment though, as you can't really eat Buffet without teeth! :-) Back home I Googled the prevailing rates for this work to be done & discovered that their price quote was actually LOW for the Valley here! Then on top of that, Dr. K. was able to save the root, saving me (lots of) money, & office manager Brenda helped me save more, including letting me join their inexpensive dental plan & have the savings applied to this treatment! Now here I am with my beautiful new crown! It looks & feels completely natural, & I can still afford to go out to a Buffet! Woohoo, these great professionals really put YOU first, & the whole staff here is friendly too!! :-))
How would this review be described?
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A: positive

Problem: Simply overrated! Money well spent somewhere else! Ordered a T bone steak medium rare but got it well done. Very expensive for the quality of the food.
How would this review be described?
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A: negative

Problem: I'm female and used a Groupon for an oil change in an effort to save a few bucks. Not worth it. The half hour process took almost an hour and a half. The "diagnostic" (needing repair) information provided on the receipt included the replacement of my windshield wiper. Not a big deal except I noticed that the rubber was obviously pulled away quite a bit from the blade when I got home......questionable because I just cleaned my front window 2 days prior, picked up both blades to do so and the rubber was completely in tact, not half off as it is now and both were fine when last used. Makes me question the other "diagnostic" items that "can all be completed in their shop". Using the Groupon has cost me much more than what was saved.
How would this review be described?
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A:
negative