Q: The Flying dry and hard Biscuit. Where the customer is wrong Good Afternoon, My wife and I came there to have a birthday breakfast. Upon arriving we were told to sit anywhere so we did. Our waitress got us coffee then took 15 minutes to get our order. By the way you should make fresh coffee and perhaps taste it before giving it to your guest. Finally we get to place our order. My wife got the flying biscuit breakfast. The only edible item on the plate were the eggs, even though they were over scrambled. The house potatoes were mushy and cold. I got the high flyer. I ordered my eggs over easy and they were way under done. So I told the waitress politely. Her response was "well those are over easy and the whites should be runny like that, you should get them over medium because that is probably what you wanted". First off, never respond that way to a clients complaint. 2nd don't try and tell someone they don't know what they are ordering. Your chicken sausages that are supposedly your signature. I didn't know that signature means frozen from a package. The biscuits were like biting into chalk. They are dry and hard. I still got charged for my breakfast and also had to tell the waitress she forgot to charge for the OJ. Her response was "I always do that if someone orders something during there meal". I didn't know that I only had 1 time to order and thats final. My fault once again. With all that being said the manager was never made aware of our problem. Not once did he come over and ask how is everything. Whats funny about that is he was expediting food so you would think he would have seen a re fire. Uh oh no COMMUNICATION. If your expo, you are the last line of defense to make sure the food goes out properly and hot. Or is your manager just a worker. I can fix the problems let me know. The Real Critic NC therealcriticnc@gmail.com OPTIONS:
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A: negative

Q: When we booked the room at the Aria, we also received a $100.00 food credit that can only be used at restaurants. It's not a bad deal but the time they spent trying to figure out if we had enough credit is unorganized and annoying. Each time a customer wants to use their dining credit, the restaurant has to call the front desk and verify the amount. This process took forever for us and I'm sure other customers feel the same way. We arrived about 6:00 PM and the place was empty. The host asked if we wanted to sit either in the "formal" or "informal" seating areas which I thought it was kind of strange. The host sat us down but it took forever for someone to acknowledge us. By the time someone did, the waiter pointed out that they have a "formal" and "informal menu". The difference of the two is the food options and price. The food was just okay nothing too special. The service was slow, terrible and not organized at all. I wouldn't return to this establishment. OPTIONS:
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A: negative

Q: Since the owner of f and e has changed. The price is very high. We can' t afford it. The one of reason I loved to go there is price. But now I don't like the prices they upgraded. 24 hours is very good idea tho. Every f and e has some friendly employees. They are so nice. OPTIONS:
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A: negative

Q: I went here for the lunch special a few weeks ago. Half of the party was running late but they sat us anyways while we waited for them which I loved! The meal was pretty good but what I liked the best was the service! I mentioned to my friend that I wished I had more pita of my appetizer which was the mezze plate which had a trio of dips. Then the next thing I knew a waiter (who wasn't ours!) brought over a basket with more pita bread! Definitely, go for the real awesome affordable lunch special and stay for the great service! OPTIONS:
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A:
positive