Q: negative

A: I really wanted to like this place because a. I love Italian food, b. A few people told me I needed to go here, and c. It has a cozy decor, quiet and romantic feel. Pros- the service is good, my water was never empty, and plates were cleared quickly. Cons- the food. Bread was completely average- nothing special. My house salad although flavorful was completely drowned in dressing. And onto my meal- spinach ravioli. I think the ravioli would have been great, but I could not taste it due to the obscene amount of garlic cream sauce it was drowned in. After that amount of garlic, I will never have to worry about vampires or my husband ever kissing me again. I have been here one time before and had a pasta dish with pancetta, peas and cream sauce. The sauce was so rich that it made me feel sick and lacked any real flavor.

Q: negative

A: Generally quiet Comfortable bed Renovations needed Lackluster breakfast Great service very friendly

Q: positive

A: Outstanding same day service!!! I was calling around looking for someone to come out and fix my sliding glass door that leads out to the patio. The bottom track that the rollers go on had broken due to wear and tear. I first contacted a company that quoted me $265.00 to repair the door and they would not be able to come out for another week. I then tried K & J Windows due to their 5 star yelp rating. The nice woman and K & J explained that they do not handle repairs and referred me to Rem A D. I contact Rem A D and believe I spoke to Debbie who was very polite and professional. She said she could have someone out there the same afternoon to take a look at the door. She was upfront and stated that they may have to order parts so I wouldn't hear back from her until the following morning with a quote. Within the hour Alberto was contacting my girlfriend who was at the house. He stated that he was around the corner and could be by in a couple minutes. Alberto diagnosed the problem and quoted us $155.00 to fix it right then and there. He was able to replace the track within a hour and was out the door. The door works perfect and we couldn't be happier with the exceptionally quick and courteous service we received from Rem A D. I highly recommended giving them a call first if you need any repairs completed on your sliding glass door.

Q: negative

A:
Terrible, terrible experience at Portrait Innovations today. My family has been loyal to this studio since 2010, initially starting out at their now closed Scottsdale location and moving with them way down south to Chandler - 35 mins drive. We were happy with their backgrounds, props, staff (especially Kelly), and prints. All this is sadly a thing of the past. Their 2014 Christmas special brought us in and our photographer was John - a cool guy who got several nice shots. The people at the front desk obviously weren't paid to smile - why should they, it's only a photo place, right? They neither made us feel welcome or at ease. While waiting our turn, we noticed how dirty and gross the furniture was. Absolutely disgusting. What a way to welcome your customers. Their monitors you view the photos on are really poor. Old Pioneer TVs - very grainy, pixelated. Neither 720 or 1080 HD, probably just 480 resolution - like your old tube TVs. They are pretty crappy to view photos on - you can't tell if the shot is in focus, lightning overexposed, or if the contrast is right. When we got the prints, the trouble really began. The quality was abysmal - even the prints I get at Walgreens are better! There was no contrast, the picture was overexposed, skin tones were grey, the color temperature was way cold with very little saturation. I would be embarrassed to send those Christmas cards to family or hang the prints on the wall. Even worse, the attitude from the staff was ice-cold and completely arrogant. The prints were awesome, in their opinion. Yes, they didn't match the examples they have available on the counter because "those had been photoshopped" (which they don't offer to customers), they were with a different background, and with different lighting. I even spoke to a manager, which was like speaking to a robot. Repeated the same empty rhetoric, essentially putting the blame on us for choosing the snowflake background. Eventually, we ended up (reluctantly) asking for a refund. I even asked twice if there wasn't ANYTHING they could do (maybe calibrate the printer?) but no. Loyalty and past experiences didn't matter to them. No offer to retake the shots, nothing. Needless to say, I recommend staying far away from these amateurs. Choose quality. It's photos and memories - they deserve better than grainy, pixelated, overexposed photos with weird color tones.