I come to the Charlotte area for business on a semi-regular basis and sometimes it's easier to bring my dog along with me. I have an upcoming trip planned for 2 nights and I found a Groupon for K9 Hangout of Charlotte for 2 nights for $39. Since the company only had two reviews on Yelp, one based only on a phone call and the other for training and not boarding, I wanted to do a bit more research online and through my pretty extensive dog network. I did not dig up anything negative, although I have yet to come across anyone who has heard of or used their services before. Still, I was going to take a leap of faith. I called them yesterday to ask a few questions and to let them know the details of my trip, my desire to use the Groupon, and to make sure they could also provide bathing services. I found them to be very helpful on the phone. I then proceeded to make a reservation online. I never received any notification so I called back today before purchasing the Groupon to confirm and was informed that since my dog would be staying from midday Monday through the late afternoon Wednesday, I would be charged for another day of boarding. I asked how much that would cost and was told $40. I found it odd that they charge a full day boarding rate for a few hours instead of offering a half day rate or even day rate as is common with other facilities. I suspect that as an out of town customer, they did not want to accept a Groupon from me.
Is this review positive or negative?
pick from the following. (I). negative (II). positive
Answer:
(I).