Choose your answer: is the following review positive or negative?

Overall, I like this place. 1. I have purchased three Honda's from here in 6 years. 2. I take my cars there all the time for service. I know the service express manager well enough. 3. I take care of my cars. 4. Not sure why the sales staff at Findlay treat me like I am not honorable. 5. Test drove a Pilot there on Saturday night before closing. Wanted to discuss a trade in and the manager was not there, so I had to come back Monday morning. 6. The trade in manager was not there, the internet managers were not there except for one. He remembered me and was busy with another client so he set me up with a normal sales guy. 7. This guy does no research or facts, I have to repeat myself three times, he wants to sell me the car for higher than I was originally quoted. He wants me to sign a statement I will buy the car if he meets certain requirements, he wants me to show him my check to show I am serious. I told him to stop insulting me. 8. Finally, after 1 hour, and after telling them I had to be out of there by 11:30 am, I get to see another manager and the deal is done in 20 minutes. 9. I asked them to start the car with the clean up people while we wait for finance and all to finish with me and they don't start till way late. 10. End result is that I am late, I am annoyed, and I had to push them along. 11. Never did they offer me a drink, like the service people do, never did the manager shake my hand to congratulate me, although the finance guy and the sales guy did. Not sure why I still buy from this place, but I like Honda's. If you are looking for a car, be careful of this place. Great product, however, the sales staff is a mirror of their management and I dealt with the management and it was less than enjoyable.

Available choices:
(1). negative.
(2). positive.
(1).