Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I went with my mother yesterday &; it was horrible! I went wanting to buy a purse which I did end up purchasing but first we get there and there's two lady's doing who knows what but they tell us that another young lady will be right with us so we respectful and patiently wait. So we notice another lady and we ask her if she could help and she said yes and when we asked to see a purse she couldn't unlock the rack! She struggled for a while until she went to ask the lady that was supposed to help us first the lady wasn't much help because she had her own customer so we waited and the when we asked why it was taking so long she said they keys were missing... We saw her look and look but finally 20 min later the other lady finished with her customer and in 3 seconds she found the keys! SERIOUSLY?? The other lady didn't say anything and the young lady that was supposed to help us first took over and it went well from there. Overall I got what I wanted but after waiting for over 30 min just to make a purchase! I went in picked a purse and waited over 30 min.. It's ridiculous!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I would like to thank Groupon for the opportunity to try a new dining/movie experience and since we are new to Charlotte, we decided to try a half-off night out to see one of the Oscar raved movies. First of all, if you purchase your tickets and use promo codes on the SMG website, be sure to note that you need to enter each code individually so you are only charged one $3 processing fee for the two tickets. Also, when you select your seats online, know that the top of the seating chart is actually the front of the theater stadium seating. (We selected seats at the top which were actually at the very front but we were early enough to switch to a higher row.) There are a few things you may need to know as you decide to purchase your tickets. I am not sure if they had a really recent cleaning of some sorts, but when you walk into the front lobby, there is a tremendous overwhelming scent of vanilla/floral "car tree" smelling fragrance that is less than pleasant. I am very sensitive to scents and thought is was one of the front desk employees perfume. As my husband and I walked up the escalator the scent continued and it even sorta smelled like it was masking possible stale smoke etc..Not completely sure. Anyways, there is a bar area and you walk to a desk where you show your tickets. We were early so we could decide on the menu and start eating prior to the movie. Supposedly you should be able to be seated 40 mins prior to the movie but we had to wait until 20 mins and we were told someone would come and get us to take us to our seat? Also, it appears there are many employees around but maybe because they just opened at the end of February, but the employees seemed they were still in training. Also, once we were finally seated, one of our drinks was mixed up and the "food runner" didn't know what they were bringing when I asked. I specifically asked if the pizza crust we paid $1 extra for was gluten free and they server said they didn't have gluten free crust when it was on the menu. Also, we ordered a bowl of ice cream, but a plate with ice cream and a brownie came out with the plate messily covered with caramel. (Even on the bottom of the plate and sides and it got my table very messy.) When we asked what they were delivering the "food runner" shrugged and said he didn't know. (Note: all of this commuication is happening during the movie which is difficult and is why we tried to get in early.) All in all, the seats were semi-comfortable (not Cinepolis in San Diego :( and the food was decent (pizza burger ice cream etc..) For the price we paid, I guess we got what we paid for. I only hope they find a way to cut back on the air freshener scent and work with their employees on how to respond to customers and know what food they are bringing the guests. Oh, and when we received our bill they actually charged us for the brownie we didn't order and then resolved the bill. It seems a few loose ends need to be tightened.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
Went to Joe's on a whim and it payed off! The food was diner fare with a twist on modern. Many have stated before the fontina burger is OMG! Oozing with fontina cheese, mushrooms, red peppers and farm goodness. So get it, you will be grateful to cows. I was eying the people who ordered pizza and almost asked for a slice to try...but alas bad form. Will I go back, sure...the drive is a little daunting but the food is oh so appealing.