What is the sentiment of the following review?
My husbands Samsung Galaxy S4 was recently stolen out of his work truck on a Wednesday night. I called T-Mobile right away and they immediately initialized a block on the phone. I called Assurant and they took care of everything right away. I paid the deductible and they overnighted a new replacement phone which arrived on Friday morning. We took it to T-Mobile and they helped us with the start-up, sd card, new phone case and they put the screen protector on for us. It never fails, every time we have gone in to this location for anything, we always receive the best customer service. So, so far so good. I really wish that I had gotten our sales reps name but his number is #2972379.
Possible answers:
-- negative;
-- positive;
positive