Problem: First off I love Baja Fresh but not after this last experience... I went to Baja Fresh with my family (wife and two year old daughter) they had to use the ladies room so they waited 7 minutes for someone to come come out so they could use it. The person in the bath room was a hispanic Baja Fresh worker. He told us he was cleaning but we could go in after after was done. He then left and we went in" it was disgusting. Nothing was cleaned and we knew he was in their on his cell phone pretending to clean. Then I went in the mens bathroom and the bathroom floor was completely covered in urine. The guy who was cleaning the bathroom also went stright from the bath room to cooking on the grill without ever washing his hands. We were completely grossed out. I got my girls back in the car and went in to talk to the manager. The cook we had the run in with heard that I was waiting to talk to the manager and tried to maddog(stair me down) from behind the counter. I told the manager what had happened and how disgusted we were. I told the manager who also looked like he was probably intemidated by the workers himself. Never eating there again after this...GROSS!!!!!
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A: negative

Problem: This was our first visit here and it seemed great and nice but coming in early when they open still doesn't account for a lack of staff members to accommodate for guests. We arrived and sat down at 11:30am and got our chips'n salsa 35min later. Then another 45min for our food to arrive. Almost pushed the envelope of just walking out and choosing another place to eat. Food wasn't bad but what else after waiting an hour and twenty minutes for food in an otherwise empty restaurant. Now, as I write this we're done with our food and almost 2hrs in this place we've been put on the waiting table again just for the bill. This place may be popping other times of the day when more staff are in but it does not mean you shouldn't have enough staff at any time your open. The two stars are only for the service and waiting times otherwise the food itself is nothing to Bragg about so it gets a 3.5 for food and drinks.
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A: negative

Problem: Great place to visit.
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A: positive

Problem: My husbands Samsung Galaxy S4 was recently stolen out of his work truck on a Wednesday night. I called T-Mobile right away and they immediately initialized a block on the phone. I called Assurant and they took care of everything right away. I paid the deductible and they overnighted a new replacement phone which arrived on Friday morning. We took it to T-Mobile and they helped us with the start-up, sd card, new phone case and they put the screen protector on for us. It never fails, every time we have gone in to this location for anything, we always receive the best customer service. So, so far so good. I really wish that I had gotten our sales reps name but his number is #2972379.
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A:
positive