Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: I arrived to find that my room was not ready, despite it being past the 3pm check in time. I was not offered any compensation for this, or any real apology, just shunted off to the side to wait it out. This took a good hour and a half, during which time I was needing to be reading for a meeting. Again, no apologies, just my card. The room was adequately clean (it had better be...) though sparsely furnished for the price. It did not feel very welcoming and the decoration was reminiscent of bad nights spent in hot, south coastal motels. I encountered several problems with on site amenities, both in room and out. Some staff tried to be helpful on occasion but were rarely able to make headway, even when I complained on the third night about rowdy neighbors. It seemed as if where there was not apathy or cluelessness there was barely concealed surliness. After the abysmal (lack of) service at the hotel bar I elected to eat out every other night (I declined to try the room service, unimpressed with every other offering so far). I would not use this hotel for my business or personal trips.

A: negative
****
Q: The historic feel of the hotel really had a strong influence on my choice to book this hotel. Unfortunately, the ambiance of the hotel could not make up for the rest of its shortcomings. The front desk staff was rude, the doormen were usually busy chatting or playing on their cell phones instead of greeting us or opening the door. There are three elevators but good luck with them all working. They are very very small and when only one is up and running...you end up waiting a long time for one. Not fun when you are on the 12th floor. The room was TINY and the air conditioning did not work at all...the room felt damp and miserable. We put the thermostat as low as it would let us (65) and the room never went below 78. (and it was 107 outside the whole trip!!!). There really are no amenities inside the hotel other than an ice machine and a slightly overpriced restaurant. Internet is not free either... Overall, I would never stay here again.

A: negative
****
Q: Just back from spending Memorial Day weekend in Chicago. We decided to stay at the Talbott, and we reserved a room there over a month ago. I must say that we found the staff to be wonderful, but the accommodations to be quite disappointing. We were given room #1605. Avoid this room at all costs! The adjacent elevator is so noisy that it will keep you awake most of the night (and then awaken you at 6 AM). In addition, we had requested a king bed, and #1605 has two doubles. We were also surprised that there was no coffee maker in the room. Despite the very friendly staff and its super location, the Talbott was less than what we expected, and we would probably not stay there again.

A:
negative
****