Problem: Great tea and chicken chimi, unfortunately it stopped there. First of all the seats are horrible and pitch you forward causing you to have to put your feet up on the table rail to push yourself back onto the seat. We got our drinks, ice tea for both of us, very fresh brewed tea. As a matter of fact, some of the best ever. Then the guacamole came out...not bad but nothing great, wouldn't get it again. Next came the entrees. Chicken chimichanga, Spanish rice, guacamole, black beans and lettuce & tomatoes. Let's go down the list. Chicken chimi: excellent. Spanish rice: inedible. Guacamole: had gone bad, why on the same order one is good and one is bad is beyond me. Black beans: under seasoned, didn't eat 'em. Lettuce & tomatoes: didn't even try it, got one piece of lettuce with a bite of chimi and it was sour. Now on to the staff. Our waitress was adequate but the wait staff and bar staff on a whole stood around and talked way too much to each other. One of the cooks did little more than talk on his cell phone while waiting on orders. The girl working with him had to literally yell at him in order to get his attention so that he would work. I won't be going back. If it weren't for the chimi I would have given 1 star. Update: The assistant manager contacted me and offered coupons to come back or refund my money. I couldn't bring myself to get the coupons to go back nor could I justify getting my money back because then I would feel obligated to go back. No change to my rating, I just thought it fair to let others know that they do seem to care that they get bad feedback.
How would this review be described?
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A: negative

Problem: Tried their three different sandwiches and they are all great and delicious! Just remeber to pick up the food and leave. There is no way you can eat on the street or parking lots ( trust me... I tried already) you will know what im talking about when you are actually there ;)
How would this review be described?
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A: positive

Problem: Conveniently placed close to the airport, rental car service also close by with big rooms that are clean and come with basic needs. I came in with my mother to the lobby where our room had already been reserved, showed proof and was given our two room keys and directions to our room. We took our car around back and was able to park right in front of our hotel room. The basic room was spacious, with two Queen sized beds, bathroom/shower, TV, refrigerator, of course AC and wi-fi. We loved our room, it had every thing we needed except for a good coffee maker and microwave. The coffee maker was more of a water boiler and the microwave was available in a small cabinet in the lobby, which looked to be dated from the 80s. There is a pool and hot tub available, which was nice and the area we stayed in right near the pool, downstairs was pretty quiet for the weekend. They did a great job in cleaning up the room, though I wished they provided soap, shampoo that weren't dispensed from their shower and without having to ask at the front desk. Also there is no free breakfast, but provide room service dining from their restaurant out front. The only cons are the lack of microwaves in room, safe didn't work, inefficient coffee maker, noisy AC that rattles while it's on and has a touchy thermostat. Also, check your doors when you do leave your room as I noticed after double checking even without a key card opening the room was indeed possible. Other than that Best Western Airport Inn did a great job of keeping the place clean and providing a comfortable stay here for us in Arizona.
How would this review be described?
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A: positive

Problem: Tourist trap! Expensive but consistently good at providing a relaxing atmosphere and food to die for. Don't forget to grab your cheesecake on the way out. Not a slice, grab a hole cake.
How would this review be described?
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A:
positive