I have dined here many times since I live nearby but no more. The first thing you notice about this place when you walk in are dirty tables. I don't know if they don't hire bus people but the place always looks filthy. Second, the food is always EXTREMELY greasy. They are way too heavy handed with the oils when they cook. I always have a stomach ache when leaving. The beef is so chewy you have to spit out half your meal since it is inedible. Third, service is awful. Non attentive and they don't know the menu too well. When you ask a server a question about a specific food item they never know the answer. Management rude. I signed up to be on the e-mail list. They sent me a promotional coupon which I used. About three weeks later they sent another coupon. I tried to use that one but the manager told me I already used it. Why would they send me out another coupon if I already used it? Especially three weeks later? I cannot recommend this place.

negative

Atmosphere: 10 there was a live band playing and the music was phenomenal Food was excellent !! Must try the Viva Vegas Roll

positive

TOURIST TRAP!!! Sorry to those that I know that work there but this is a place you go once and do not come back. Over priced, overly loud, and the product does not match the scene. We ordered wine by the glass and the waiter had to check the wine list to see what I had ordered. We ordered crab cakes and they came out in under a minute(sure sign of someones mistake sitting in the window waiting to be re-sold), and our steak was over cooked, however we couldn't even send it back due to lack of attention by our server. He checked back once during the meal and then again to see if we wanted dessert. The inside was poshly decorated and the dining room with the pool was very cool, but not enough to overcome the feeling of being lost in the shuffle. I hope Steak 44 has more to offer.

negative

I can't remember the last time a hostess/server's demeanor was as poor as the lady's at Orient Kitchen. The food isn't bad, but that lady's attitude is TERRIBLE. I went here for lunch today and was compelled by her obnoxiousness to post a review. First it was the stare when I asked for a glass of water for my friend. No acknowledgement of received request. No response to "thank you" when she brought it. When it came time to pay, my friend and I battled for the bill with credit cards, for all of 30 seconds. The lady loudly sighed as she went to process the payment. With basic courtesies like this on display, I'm amazed Orient Kitchen remains in business. Their lunch special is reasonably priced at $6.50, but I'll gladly vote with my wallet and go elsewhere to eat. I'd rather support a place that wants its customers to return, or at least pretends it does. If you're thinking of going to Orient Kitchen, I suggest walking a few steps more. Chipotle is right next door, their food is just as good, same price, and their counter servers are way friendlier (at least the 2 times I've been there).
negative