Choose your answer: is the following review positive or negative?

There is nothing better than a NYPD pizza when it is cooked properly. I wish I could get one because lately they are over cooked and the crust tastes like cardboard. I hate paying for an expensive pizza that tastes like cardboard and equally dislike waiting while they cook another one and appearing to be just a picky customer.

pick from the following.
- negative;
- positive;
negative