Problem: Just got back from lunch with a friend. I ordered the half portion of the ravioli and salad and she had whole wheat pasta spaghetti. My ravioli was "hard"--neither of us finished our main course and we did not ask to take it home. We both said almost together, we drove all the way here (from north scottsdale) to eat this??!! Found the servers not very friendly. Maggianos is much better and much closer. Will not be going back to Marcella's.
How would this review be described?
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A: negative

Problem: Had such great hopes for this establishment. We have been here four times pervious and it was great the food and serving portions were wonderful. Unfortunately on our return tonight they have redesigned their menu and portion sizes. We questioned the waitress on the serving sizes and she recommended that we bring it up with the Manager since she had, had the same response from several people recently. We have pictures of our food from the previous visits, because we are foodies and like to share pictures of the happy finds we are enjoying. The Manager tried in many ways to tell us it was the same size serving, even though the picture was way more bountiful on all of the previous visits. We finally gave up on trying to discuss it with him and went about our dining experience. Nothing was the same even the combinations on the bruchetta board was different. You can definitely tell that they have scaled everything back to save on cost and possibly even changed food distributors. We are very sad because we probably won't go back and we had been so excited to have a place like this so close to home. We hope they change and if they do please let us know.
How would this review be described?
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A: negative

Problem: We played for only 3 minutes over 1 hr and it's a $2 more charge!? Ridiculous
How would this review be described?
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A: negative

Problem: Called twice to request visit to review work to be done and estimate - never returned calls. Takes more than skill with tools to be a good service provider. It also takes being courteous and responsive to customer calls. Moving on to next one on Yelp list...
How would this review be described?
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A:
negative