Q: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Review: I booked this hotel on Priceline for 4/13, and a week later called the hotel directly to add 4/12 to our stay. The receptionist confirmed my reservation confirmation# and gave me a lower rate for both nights for the same king suite. When we arrived at check-in, there was no record of my 4/12 reservation whatsoever. The hotel was also fully booked, leaving my tired, hungry family and I high and dry with nowhere to go. The only decent thing that happened with this whole debacle was that Lisa at the check-in desk called around to several other hotels close-by to find us a room, and seemed to be the only employee working at a very busy time of evening. We ended up at Embassy Suites for both nights and had a very pleasant experience there.
Polarity: Negative
A:
true