Problem: Write a negative yelp review.
A: I wish I could compliment this hospital. I had my own horrible experience and was not happy when I found out my mom was here. My mom was in the E.R. and treated by Trevelyn on 8/4/2013 around 4am. My mom was very dissatisfied, because no information about her condition was communicated. Things just got worse when she was admitted around 3pm. The entire staff lacked any urgency and real competency. They could not answer simple questions or respond quickly. Her doctor was Dr. Achin, her demeanor is very unprofessional and derogatory. After seeing my mom had Pancreatitis she put her on a unrestricted diet. You can die from Pancreatits and are supposed to fast. Dr. Achin became very defensive when I tried to ask any questions about why my mom was put on an unrestricted diet and admitted she did not know what was really going on inside my mom. But she knew she had early Pancreatitis. She said a G. I. specialist would come and look at my mom and another test MRCP would be performed. We waited all night and no test. I left my information with the nurse and was never called with any updates. I got a call from my dad that my mom went in for the MRCP about 10am. No updates from the nurse! When I arrived at about 12pm. My mom had just gotten done taking the MRCP. I asked to speak to the charge nurse who was Myra and Patient Advocacy. Mrya did not show any concern or care for my mom's treatment. She could not tell me anything. (When the G.I. specialist would come today or not, why I wasn't called by their staff when my mom went in for the test, why we weren't told the MRI machines close at 5pm in admittance and we waited all night for my mom to have the test done). She did call Dr. Achin who could not be reached. Another patron arrived looking for someone to visit and Myra read allowed all the patient names of those on the 3rd floor wing that she had. Is this even legal??? Dr. Achin arrived about 3:00pm on the 3rd floor and could be heard yelling into the phone for the G.I. doctor to come. Although it was unprofessional to yell loud enough so patients inside their room could here it was probably the only thing she did do with any urgency. When she came in to see my mom she had no answers as to what was wrong. She said she had no diagnosis and no plan. I was taking notes as she was going over my mom's vitals and I asked her if she could slow down. Myra was also present. I asked Dr. Achin politely if she could slow down and clarify. Her English is a little hard to understand due to her accent. At this point she started waving papers and said I will give this to you!!! I calmly asked her why she was getting an attitude. She yelled and said she wasn't. I looked over at Myra who rolled her eyes but remained silent. My mom asked Dr. Achin when she thought she could be released. Dr. Achin said if you feel better now. At this point I firmly spoke up and said how can you let her leave without reviewing her test results from this morning and without seeing the G.I. specialist?? Dr. Achin got even more defensive. My mom who has high anxiety at this point said she just wanted to leave because the situation was too stressful. I told her she could not leave until she saw the specialists and insisted she stay. Dr. Achin just left the room. I got my mom to calm down and agree to stay. Outside the room I spoke to Myra and expressed this quality of care was unacceptable. She said, "You are making your mom upset" in front of 2 other nurses and another doctor. I said, "Excuse me you are blaming me?" I said I wanted to speak to risk management and patient advocacy. She called patient advocacy and got voicemail. She said I could leave and they would call me. I said I would not leave until I spoke to someone. She yelled maybe we need to call security and walked out into another part of the hospital. At this point I went downstairs to the main desk and asked to speak to Patient Advocacy. Pat, a women volunteer called and got voicemail. I told her I would wait. About 15 minutes later Barbara Streyle came over. She was very professional and listened to what happened. She immediately knew who Dr. Achin was and described her beside manner as abrupt. At the time I felt she took my concerns about my mom's Pancreatits seriously and genuinely cared. She went up to check on my mom and also to get my cell phone charger. Ms. Streyle said she would get my mom a nicotine patch which my mom never received. Later my dad went to see my mom and said the G.I specialist disagreed with Dr. Achin and wanted to run more tests. After running another test they still could not find anything other than Pancreatits. The G.I doctor told my mom not to drink for 6 weeks and to come back and get another scan then. She was then discharged. Great job Mountain View! Great job!

Problem: Write a positive yelp review.
A: I had never been to Nori before and am not a sushi expert by any means, but I had just about the best meal and experience there ever! Make sure you request Lindsey as your server. She's very fun and knowledgable. She helped my table and I pick out the best rolls and paired them with the best and most appropriate sake. I will definitely be coming here again... And again...! Never knew that a sushi joint at a mall could taste so great and leave such a lasting impression.

Problem: Write a negative yelp review.
A:
So I went to Vegas this past weekend for my friend's birthday and we decided on Yellowtail for dinner. We wanted an elegant setting and a good range of choices. I was excited for dinner even before we got to Vegas! I knew it would be fairly expensive and portion size wouldn't be all that filling. But damn! My friend ordered the Scottish Salmon and asked the waiter approximately how large the fillets would be and he said "two pieces of salmon equal to about 7oz." and then he gave us a visual of the two fillets and motioned them being placed on the plate "boom, boom" he said for each piece of salmon. When her dish came out, we were looking at it in dismay. This did not look like a "BOOM BOOM" but more like a "bing bing!" Boy, was that microscopic. I tasted some. The texture of the salmon wasn't bad, not too dry. However, my taste buds don't fancy sour marinade so I didn't really enjoy it. But hey, "one man's trash is another man's treasure." My other friend ordered the Braised Kobe Beef Short Ribs. The texture and taste was quite succulent. The beef was tender and juicy. The only thing wrong was that it was the size of one of the salmon fillets. Another friend ordered the Big Eye Tuna Pizza and the Popping Spicy Crab Roll. The pizza was alright. Thinly sliced tuna on top of a thin cracker-like crust. That, too, had a sour taste. The Popping Spicy Crab Roll was ... fun. I wanted to try some so my friend ordered it. What was fun about it was that it consisted of Pop Rocks! When they first brought it out, you could hear the Pop Rocks crackling in the roll. I have a major sweet tooth, so I enjoyed the contrast of the pop rocks and the crab. I ordered the Angry Salmon Roll. It wasn't horrible, except that the roll had a diameter of maybe a quarter. Mediocre to me. It filled me up quite nicely and kept my bill under $20. Overall I thought Yellowtail was average for the classy prices they were charging for each dish. P.S. Did I mention that the portion sizes are very small?