:( Here's the TL;DR - Average food for above average price - Meals were cold when served These are the facts: I made a reservation to celebrate my 5th wedding anniversary, I let the hostess know when I called and when I arrived that we were celebrating with our family and that most of us drove from out of state to have this meal, we were super excited. We sat nestled between the entrance and the hostess desk so that half of the table had the privilege of scooting our chairs for other parties being seated farther in the back, and the other table got to sit with the 3 hostesses' booties on their neck all evening. We ordered drinks which were refilled only once during our pleasant 2 hour stay. Our orders were taken about 30 minutes from our being seated, but we didn't receive our food for another hour. These are not my feelings, these are the cold, hard facts. Cold and hard like the $26 fried chicken my husband ordered. His mashed potatoes were a soupy consistency. I have a picture if you wanna see. My ABC Chicken sandwich was okay, the C stands for caramelized onions, but it was cold by the time I got a hold of it so they were more like soggy worms. Okay, that's not a fact, I don't know what worms are like but I can imagine. More facts: Someone in our party ordered a burger with no pink, but when he bit into it it was still bloody. The waiter did pop by 30 minutes later and asked if he wanted it remade but everyone's bubble had been burst by then. I told the manager I wasn't happy with my experience or the quality of the food. She was offended when I compared it to Red Robin, but I've never had a cold meal or left dissatisfied, so I think I did Red Robin a disservice by comparing these two. Sorry big red bird. After the manager got over her indignation, she comped us a sundae. So our party of 8 shared a sundae. Kudos lady, thanks. I felt bad that my family wasted time and money here. It was my decision and I have to live the rest of my life with that on my shoulders. Maybe I'll write the company instead of writing a passive-aggressive review on a third-party site... I think I'll do that.
Choose: was this review given positively or negatively?
Pick your answer from: (a). negative. (b). positive.
(a).