Q: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
No complaints about the ice cream at this location. The staff is nice and friendly. The problem starts when one tries to get a refund for a canceled cake order paid by credit card. One is told that the staff does not have a code to process the refund. The manager has to contact another institution to process the order and so on and so forth. I had to dispute the charge with my credit card company. I have never had this problem before. So save yourself a meltdown and use cash :)
A:
NEGATIVE