While Sally's is very handy to have around, I hate coming here. On the off chance I need something that can't be found in a big box store, I head over to Sally's. I've learned over the years that, based on experiences in Sally's all over Las Vegas and in other states, I have to hunt around online to make sure the product does what I need it to, what tips or tricks I should know to use it and what the packaging looks like. If I don't, I'm forced to ask for help -- Then I get the absolute pleasure of dealing with what can only be described as the unhappiest people in retail. Assuming there is an employee to be found, they will a) have no idea where the product is, b) not be inclined to show you specifically where it is, c) not have any idea of how it works, if it will work on a particular skin/hair type, if it can be used with another product, etc., or d) a wonderful combination of any/all of the above. A couple other gripes: the cashier is always hard to find. They still use dial-up to process credit cards. The aisles are wide enough for 1.5 people. (One last tip: if you've been wanting to try Wen, Sally's carries a similar product called Hair One. Works on some people, doesn't on others.)
Is this review positive or negative?
negative