You're app is horrible, changed my seat and got confirmation through the app that the change was made, but it wasn't. Also I requested mobile tickets be sent to me, they never came, I tried multiple times and 2 different emails. You're lobbies are also very small and you zone calling is disorganized.
Choose: was this review given positively or negatively?
pick from the following. (a). negative (b). positive
(a).