TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good.
PROBLEM: Funny thing - I bought some of these K-cups several weeks ago based on the strength of the reviews at that time. I just got them last week and have had a few cups since then. I'm using 8 ounces of water to prepare the cocoa. I thought they tasted pretty good - reasonably chocolaty and smooth. They were sweet, but not overly so, and the richness made me check the calorie count on the box. 60 calories - hey, not too bad! It wasn't until now that I came back to place a review and I read the most recent reviews from others did I realize they use artificial sweetener. Honestly, if I hadn't read it I would have never known - I didn't detect anything that gave me the hint when I drank it. I think if you like a quick cocoa on the run you'll be happy enough with these K-cups. Are they as good as a Swiss Miss packet from Costco? Maybe not, but in my office I don't want to deal with getting powder on the counters and needing a spoon to get things mixed. You'll sacrifice a little for the convenience, but to me it's well worth it.

SOLUTION: 4

PROBLEM: I purchased this product for a couple of reasons. First, with the cost of k-cups, this offered a lower price option. Second, this allows me to used the coffee of my choice (decaf, organic, water-processed). The first couple of times I used these, the coffee was very weak. I opened a regular k-cup that I had to see if there was a difference in grind size from what I was using; there was not. Then I poured the contents of the k-cup into my disposable k-cup and it would not fit. Apparently, the disposable cups hold less coffee, which could account for the weakness. I also noticed that the disposable cups leak around the rim, and I often get grounds in my cup. I started packing as much coffee as I could into the cups, to where I could barely get the top on. This made a much better cup of coffee. However, they still leaked, there were still grounds in my coffee, and it make my Keurig run MUCH slower. Not to mention the cleanup... My business uses a Keurig so that all of us can brew the coffee of our choice, and we also have a couple of tea and hot chocolate drinkers. Everytime I use the disposable cups, I have to wipe down the machine, drip tray & my cup. I also have to clean out the interior of the cup recepticle so that the next person doesn't have to put up with my leftovers. All in all, these were a nice idea, but the amount of work they require makes paying a little exta for the convenience of regular k-cups more attractive. I will probably use up what I have and then go back to the regular k-cups or find a more landfill friendly solution.

SOLUTION: 3

PROBLEM: This licorice is great. It taste like the old fashion rope licorice. I will continue to buy it.

SOLUTION:
5