Add spaces: NOTE:Bookingsarenotavailableoverthephoneorbymail.

Answer: NOTE: Bookings are not available over the phone or by mail.

Add spaces: 4DonotbuytoolsspecificallyforDSDMuntiltheorganisationhas

Answer: 4 Do not buy tools specifically for DSDM until the organisation has

Add spaces: Firstthingyouneedtokeepinmindistohaveacasualappearance.

Answer:
First thing you need to keep in mind is to have a casual appearance.