Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

We had a small set up issue (which was my problem because I had 2 extenders but they were using different passwords and couldn't communicate) and Sam from Customer Support spent AMPLE time with me on the phone going through the various steps to make sure my router and the two extenders could talk to one another. This is a great example of OUTRAGEOUSLY GOOD customer service. I felt badly keeping him with me for so long to fix my issue but he kept reassuring me that it was his job and he wanted me to be happy with my result and the product. Kudos to AMPED WIRELESS for getting it right and to Sam who went above and beyond...extending himself (cheap joke) to help me. We're up and running and fans for life!
Positive Review

I didnt purchase this item because it was not compatible with my machine thats why I returened it.<br />So can't coment
Negative Review

I purchased this from amazon in Jan 2011. Worked great, but now in june the wireless craped out. Rebooted no luck. Reinstalled the firmware and no luck. A pile of junk. And before you say it I am a professional IT guy for over 15 years. I hate to deal with the moran tech person in netgear who will basically make me repeat all the steps I have taken as he will be reading a script on his computer and after a long time will transfer me to advance tech and then they will monkey and finally after 2 to 4 hours of loss of time on phone they might issue a RMA.
Negative Review