Problem: I've heard good things about this place, but the service is TERRIBLE. My boyfriend & I made reservations beforehand, stating that we were celebrating our anniversary. When we arrived, it took the host two minutes to greet us (she made eye contact and said nothing). She asked us to wait, which was fine but when another couple who made reservations as well checked in, she seated them before us! We were seated outside next to a large group. Our server was overly sarcastic and not so friendly. Onto the food... We ordered the penne pasta with chicken. It wasn't amazing. Ordered the heart truffle cake and shake and our server left before my boyfriend could finish the remainder of our dessert order! Tried to get his attention and he half-turned his head and said to us "oh I hear you what do you want?" as he turns back to multitask. Umm, kinda rude! So then a couple minutes later, the server comes to take away dirty utensils and give us new ones. He neglects to switch out my fork and I catch him before he leaves, handing him my fork and telling him it was dirty. He proceeds to give me a fork and says "umm here's this one. I think that's clean, right?" He then looks at the fork that I gave him and says "oh those are just water stains!" I tell him that I had used that one, and he blames me boyfriend saying that "he said it was clean!" WOW!!! NO WONDER THIS IS CLOSING DOWN ON SUNDAY! HOWEVER I must say that the hot chocolate I ordered makes up for some of the crappy experience! I was DIVINE! I love hug mugs! And I would totally come back and go thru the crappy wait and service all for that salted caramel white hot chocolate! Yum!!!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: having read all the great reviews i was excited to dine here. Maybe it was the obnoxiously chatty waiter or the incompetent wine steward that made the evening a miss for me. Thw waiter was unprofessional and the wine steward did not know burgundy from bordeaux.The place has old vegas charm,but is in a seedy part of town.None of the food was memorable. With so many great restaurants in this town,it was a shame to waste an evening here.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: Loved it. Chinese and Mexican tapas. I would give it 5 stars but the prices for drinks are a bit much. $18.00 for a gin and tonic and $15.00 for a margarita. Yes, the drinks were good but not that good. Service was great,nice, attentive and cleared empty plates quickly. Onto the food. We had the following, sorry don't remember specific names of things. 1. Taco - yummy and authentic 2. Spring rolls- a bit greasy but delicious 3. Odon noodles- very spicy 4. Dumplings- very good 5. 20 vegetable fried rice- omg it's a must try and add beef or chicken for more deliciousness. So these 5 items are plenty for two people. This and the 2 drinks= $ 117.00 before tip Will I back.....you betcha!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: fuck 3 roots. I've been going there for about three years, and I really want to like it, but every time I go back I am reminded of why I hate it. 3 roots wouldn't be so terrible if A) the employees had the first clue about what constitutes "good service" and B) if everything wasn't so wildly inconsistent. I remember a time, a couple years ago, when the food at 3 Roots was really, really good. they must have changed their recipes over time (or have perhaps hired unqualified kitchen staff), because things that I used to love ordering now suck. I got a grilled cheese a few months ago that was not actually grilled. it was toasted bread with cheese. and it cost me $6. what the fuck? moreover, it's rare to get a good drink at 3 Roots. of course, it all depends on who's making it. there doesn't seem to be a standard modus operandi among the baristas, so you never know if your drink is going to suck or not (more often than not, it will.) I do not like Starbucks, but they make better coffee for about the same price. worst of all, though, is the service. 3 Roots baristas wouldn't know good customer service if it was fucking them in the ass. there have been many, many employees at 3 Roots over the years, and almost every one of them has made it really clear that they couldn't care less about their patrons -- this is especially true if you aren't friends with someone who works there. (personal anecdote: a few years ago, I dated a guy who was friends with many of the baristas there, and when we broke up, one of them was an overtly catty bitch to me. awesome!) you will consistently be made to wait far longer for your food than necessary, even if you've just ordered soup that needs only to be ladled into a bowl. an hour's wait for a sandwich or veggie burger is not uncommon. you'll probably also have to ask for whatever side (chips or whathaveyou) was supposed to come with your food, because they'll probably forget to put it on your plate. oh, and good luck finding somewhere to sit around lunchtime. and on top of all this, they don't seem to be able to run a business and actually keep it open. they close for months at a time to do god knows what; I never know when they're going to be open, and it's really not even worth bothering anymore.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
negative