My husband and I knew what we wanted to get and we've been saving to get this, which is something expensive. Amazon, B&H, and Best Buy all had about the same price, within $5 of each other. Since Best Buy was local and we could get it today, I called the BB closest to us, which is at the San Tan Mall area. They didn't have it, but they told us a number of other BB stores had it. So, we went to Chandler Mall area to get this. We were hardly in the store a few minutes when we decided to get it. It's one of my husband's dream things to get and we had saved up quite some time to get it. The sales guy wasn't the friendliest and didn't seem to know that much. I think someone was training him or the other way around. Not sure. Didn't catch his name as I didn't see his name on him. Anyway, I asked him about extra discounts since this was an expensive item. I asked him if he could take $25 off, which wasn't really anything compared to what we bought, but it would at least be a free lunch at Rubio's plus for my husband and I. He said he had to go ask and he came back and said he couldn't, but he could give us a free something else, which was about $76. We didn't know it at the time, but we said okay. We ran into a problem and that same manager had to come. And due to some technical issues and errors, I thought we weren't going to get the additional thing for free, but the Supervisor Jeff who was there that Saturday afternoon (10/11/2014 around 5 pm) said of course we were going to get the extra thing. The thing is, there was no extra promotion for what we bought, but I just asked if they could reduce the price slightly and they gave us a better deal, which what they gave for free is something we needed in addition to what we bought. Anyway, Jeff gave super extra great customer service. We have now spent a bit at Best Buy in the past month plus and we'll keep coming back. I think we get better service at the Chandler Fashion than at the San Tan Market Place, but really, we get great service at both and will continue to be repeat customers. Thank you, Jeff, for making our purchase super satisfactory and giving us exceptional customer service. We'll be back. We did see that Amazon was a few dollars less than Best Buy and BB does have a matching price guarantee, but with the extra $76 thing, no need to be greedy. We were very happy and my husband is a super happy man with his new toy!!!
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positive