In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

M: Hello. This is the China Telephone Company. What can I do for you? ,F: Is this the Complaints Department? ,M: Yes, it is. ,F: I want to complain about the bill I received this month. I don't think I've made that many phone calls. Have their rates gone up? There must be a mistake in your billing.
(A) M: Why do you think the telephone bill was not accurate? How much is ti? (B) M: Yes, your telephone line was always busy. But you still got a low bill, that's strange. (C) M: Do you mean that the telephone call was not clear. As IT department, I'll help you to solve it. (D) M: I'm sorry, I didn't understand. Could you repeat a little louder, please?
A

F: Hello, Mr.Smith. This is Janet Bush. ,M: Hello, Miss Bush. ,F: I'm afraid I'm going to be late for our appointment. My friend was supposed to pick me up from the airport, but she just called me and said she is stuck in traffic downtown so she won't be here right now. It's 11 now, so there is no way I'm going to the restaurant at 11:30 as we planned. I wonder if we could reschedule our appointment to sometime this afternoon? ,M: Certainly. What about 2:00 o'clock in my office? ,F: That would be fine. See you then. ,M: See you.
(A) F: Excuse me, could you repeat the question? (B) F: OK. You should be at my friend's house at two in the afternoon. See you. (C) F: OK. I will be your office at 3:00 pm. See you. (D) F: OK. I will be your office on time. See you.
D

M: Don't tell me you're bored already? ,F: Well, yeah, I am. ,M: We just got here. You will have to find a way to entertain yourself then. ,F: What can I do? There are just a bunch of boring people giving boring speeches.
(A) M: You are right. It is too hot in the room and we have spent a whole day here. (B) M: I didn't hear you. Please could you tell me again? (C) M: Since we have been here for one day, you must find the speeches are very boring. (D) M: That is true. The speeches are boring to you. You can entertain yourself then.
D