Problem: Write a positive yelp review.
A: What a great experience!!! I had my hair done by Ellice today and it looks great. She did a fabulous job of my color and cut. She was quite knowledgeable about many different new techniques. I have worked in the Spa and Salon industry for over a decade and worked all over North America and she was doing things that I had not seen before. The salon is very clean and professional looking. I had the best color and cut I have had in years if not EVER! I will definitely be back and highly recommend this place!

Problem: Write a negative yelp review.
A: Came here a while ago just to get a quick wash before a road trip to Vegas... And as it had been a while, and my truck sees a lot of miles for work, I decided to get their best wash package... Unfortunately, that just means the attendant will then try to sell you EVERYTHING else on their list of add-on's ranging from floor mat shampoo, to carnuba hand wax... He finally suckered me in with two Ultimate Washes and an interior detailing (one of the washes and the interior to be redeemed at a later date). So here I am trying to redeem that upsell, and the attendant AGAIN tries to talk me into another set of upgrades! I politely said no thanks, as I'd just like to get what I've already paid for and be on my way... But no... I'm now this guy's project and he starts giving my truck the once over, pointing out every little blemish or "spider webbing" in the paint... dude, just wash the car! "Well, I'll knock ten dollars off"... No, just want what I've already paid for... "well, what about the interior seats... You only paid to have the doors and dash done..." Just do what I've paid for... A blank stare back from him like I'm some cheap bastard because he couldn't sell me anything else beyond the previous upsells! After he finally figured out I wasn't biting, he told me they'd have it ready in about an hour and a half... The cashier inside even took my number to call me when it was done... But two hours later, no call. I had my friend drive me back after we finished breakfast and my truck was in the "finished" lot, but I could still see areas that weren't wiped well and water spotted... Even a couple cat prints were on the hood! I decided I didn't want to deal with him telling me "Well those would have come out with the hand wax", so I came home and wiped off every print and water mark easily enough myself... Needless to say, I won't be going back again... Your poor customer service and quality assurance have cost you a customer, and gained you another bad review.

Problem: Write a negative yelp review.
A:
It appears we've reached a common consensus: Westgate Book Exchange is severely lacking in customer service. Upon entering, my friend and I received only a clipped "hello" and a discouraging glare. The store stocks mostly fantasy and romance novels, mainly the latter. Compared to most other used bookstores, it is extremely well organized, which may be a plus to some. The few books that I wanted were overpriced, only half off the original value. The Amber Unicorn has MUCH better pricing and selection in my experience. After shopping around for a bit, I asked the owner, who looks like everyone's favorite grandmother, about her trading and buying policies. While the store does trade AND buy, she strongly discouraged me trying to sell or trade, as she has "very, very high standards." She immediately put her nose back to her notebook before I had to the chance to reply. I don't know how the economy is doing on her side of the world, but apparently she doesn't need help from any bothersome customers. I, for one, will be taking my patronage elsewhere.