(Q).
A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... What did Gilbert aim to achieve by hiring designers? - not enough information - A transformational design change that would rejuvenate IBM - To gain more employees - To showcase HP as a corporation
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A transformational design change that would rejuvenate IBM

(Q).
U.S. voters head to the polls in November for a high-stakes congressional midterm election in which Republican control of both the House of Representatives and the Senate appears to be in jeopardy. The outcome of the elections could have a profound impact on U.S. President Donald Trump as well, and the president is starting to take notice. At a recent campaign-style rally in Washington, Michigan, Trump turned up the heat on opposition Democrats: "A vote for a Democrat in November is a vote for open borders and crime. It's very simple," he said. Opinion polls give Democrats an edge looking ahead to the balloting in November, and Trump is trying to get his supporters excited about turning out at the polls. "You know what it is? You get complacent," he said. "We cannot be complacent. We have to go out, right?" The president also told supporters not to pay attention to Democrats who insist they have the House all but won in November. "We've got to go out and we've got to fight like hell and we have got to win the House and win the Senate," Trump told the audience. "And I think we are going to do great in the Senate and I think we are going to do great in the House because the economy is so good." According to the website RealClearPolitics, the Democrats enjoy a generic ballot advantage of nearly 7 percentage points over the Republicans looking ahead to November. RealClearPolitics averaged several recent polls and found that 45.6 percent of those surveyed said they would support Democratic congressional candidates in November, compared with 38.9 percent who said they would vote for Republicans. Analysts see the generic ballot as a key indicator of party strength heading into the midterms. Historically, the president's party usually loses congressional seats two years after winning the White House.The losses are usually worse if the president's public approval rating is under 50 percent. Trump's approval has recently averaged about 41 percent. Who told their supporters to not pay attention to Democrats? - Trump - not enough information - Republicans - Congress
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Trump

(Q).
I was fencing wire at Flat Broke Acres and trying to tighten up the wire a bit. I lost the grip of the fencing wire and the pliers smacked me in the mouth. This is what I hit myself in the mouth with. The curved end glance off my left front central incisor. It hurt some, my lips were lacerated, I scared my wife when I came in to take a look at it in the mirror but the pain to come was far worse. Tooth was intact thank goodness and was a bit wobbly and I said to myself yup, this could be a problem. A month or two later I hit it again when I was putting a portable step fence panel in the bed of the truck and it bounced and split the bridge of my nose and hit the tooth again. did not break or get displaced. Thank goodness I have a particularly thick head. Tooth trauma is a strange thing. It can blow up anywhere up to a year later. So almost 6 months later I was flying to a meeting in Orlando and of course the tooth decided to react to changes in atmospheric pressure just so I could experience the exquisite pain of barodontalgia. Kind of pain that makes you want to pry the top of your head off with a pitchfork because it would take your mind off the pain. Problem was it did not resolve after landing or anytime during the 4 days I was at the meeting. A combo regimen of acetaminophen and ibuprofen manage the pain well enough until I could get home and have it seen to. Pain did not end but the Xray showed no fracture or endodontic lesion. Strange. Then as suddenly as it occurred, the pain ceased. Strange x 2. Snapped another film and there was no pathology. Tooth was vital on pulp testing. So I did nothing more. I chalked it up to it being a karmic reminder about patients and dental pain as I've never had a cavity let alone a dental abscess. It let me feel your pain. Why was his tooth still ok? - Karma - He is lucky - He has a hard head - not enough information
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He has a hard head