Aweful experience. The weekend was supposed to be a 50th birthday for a friend and turned into an unfulfilling experience. It all began at valet, attempting to get parked after a long 4 hour drive. The valet, whose name I cannot remember but description I can, was tall, goofy, white guy with austin powers teeth, began by telling me the the valet was full, only room for hotel guests. I said, oh, were guests and he asked for our key...we hadn't checked in yet. This master interrogator then told my wife and I that our stories did not match-up and he would not be taking our car...I was fuming! I told him to move a cone and parked my car in self-park and literally ran to the valet manager. She was nice, tried to be helpful, but only offered to park our car in VIP, where that ass would have access to it, I told her thanks but no thanks, I'll walk. I then went to check-in and complained, hoping to get a better resolution. That manager was nice, took my information and said he would call when he reached his boss to tell her the story...never heard a thing...I really feel like I was kicked in the balls, everybody laughed and nothing was done to the offender, and that was only at check-in! A list of other things wrong with this hotel you say? Well lets start with rude staff, espcially ther waiters, the hotel looks grungy inside, the room looked like a mess! The lamp shades looked like they were cleaned in dirt, the shower took 15 minutes to warm up from the frigid north, the bed was like sleeping on a rock and actually a rock may have been softer, a housekeeper walked into our room after one knock and saw my wife naked! The bottom line is that this hotel is God aweful on customer service and cleanliness, I could have stayed in downtown for half the price and gotten treated like a king. The Paris and it's affiliates will never see me, my friends or family again, nor any of the money we come to spend. Thanks for an aweful experience.
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[I]