Problem: What would be an example of an negative review?

Answer: We were there over an hour and a half just to eat lunch. Waitress was so slow took 20-30 between each time we seen her. People next to us called over a manager because it took 25 minutes to just get a to go box. I think it was more of Colette attitude that caused most of the anxiety with everyone. She just doesn't know how to multi task. We had other servers and manager to fill up our drinks and even to get us a bill. However the food is always amazing. They just need to work on training :(

Problem: What would be an example of an positive review?

Answer: Always a good time to enjoy the fun vibe of this West side gin mill. Sexy staff, good food and good times always!

Problem: What would be an example of an positive review?

Answer:
I really like this Einstein's. Maybe it's because they work inside a hotel, but the staff here is so much more competent than some other locations. My order is always correct and I never leave disappointed. The breakfast bagels are good here and are a pretty decent value. They are pretty consistent here, but sometimes I get a little shafted on the amount of cream cheese I get and sometimes my bagel is less toasted than I think it should be. Otherwise, great location!