Problem: Worst customer service ever, esp from 7pm onward. The lady asking us our order in the drive thru didnt know what chicken selects were or if they even served small drinks. I thought it was a joke or something until i got to the window to see one of the dumbest human beings in the world. She didnt ask me for my card, apologize for being rude/ignorant to her own menu, and just flirted with a co worker during the entire transaction. I know its minimum wage at a mcdonalds but Jesus wept this location needs better employees. As a manager of a retail establishment i was appalled at their customer service, and my wife was disgusted with their attitudes. At least the fries were luke warm.
How would this review be described?
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A: negative

Problem: Well. They did a great job removing our tree - fast, efficient, affordable, and cleaned up well. Would recommend from that perspective. What I am NOT happy about is that when cutting down the tree a huge limb broke off a roof tile and caused minor damage to our sprinklers main valves. Their son, who performed the work, said they would take care of it. I had before and after pictures and promptly emailed the owner, Allison, later that day reporting the damage and asked how it would be remedy. No response. Called her and spoke with her and emailed the photos again. No response. Emailed through "contact us" directly on their website. No response. Emailed again. No response. Funny thing is they received my ORIGINAL emails with pictures of the tree. Long story short. Yes, I was very happy with their work. However, their follow up is not professional in the least and very disappointing. So for a mere $3.50 fix for the roof tile, they are getting a bad review on Yelp. The point is not the $3.50. The point is that they damaged something, promised to fix it, and then completely ignored my requests to have it fixed. Good thing I don't have any more trees to remove.
How would this review be described?
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A: negative

Problem: I do not recommend this small ass pool to anyone. "Beach" is far from what it actually is. Given it's vegas, this "beach" is a small, curtained off glorified patio, that's filled wall to wall with lounge chairs and a hanful of cabanas. I was at least expecting a fake beach experience, hence the name, but no, just a small concrete patio. It's a tiny pool, maybe 10' x 15', VERY crowded with people just gawking and acting like the jersey shore posers, and the servers are all rude and not at all customer service oriented. I can't believe that some of those servers even have jobs there. And I went in the middle of the week, can't imagine how crammed and rude it would be if you went on a weekend. Just go to the normal pool, much nicer.
How would this review be described?
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A: negative

Problem: I would have given more stars because it was a cool experience going there, but when i got home to NY i researched the vintage "Hummel" figurine i bought, and it was a knockoff made in "occupied Japan." It was listed at $100 with the word "Hummel" right on the tag and on the sales slip, but i talked them down to $75 thinking i got a good deal. Apparently the max it's worth is $20 to $30 but i've seen similar ones on ebay for $5 to $10. My boyfriend bought a 1 oz silver piece for $48 which apparently is worth $30 to $35. Not as big of a ripoff as mine though and it's nice. I thought at the least they'd be honest about what they were selling in terms of the Hummel figurine, and i thought they were experts who would know this. I do like the figurine but just feel duped and that ruins their credibility for me. It's one thing to over-price things, but when on top of that you are falsely advertising that is pretty low.
How would this review be described?
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A:
negative