TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: Me and my husband stayed in the Allegro Hotel Chicago for 4 days 3 nights recently. We got a room with a king size bed.. Although the room is small, we got no problems with that as there was enough space for our luggages & all. However, we felt that the bed is not exactly comfortable, the bed sheets kinda feel rough to us. The walls are really thin and we could hear our neighbours talking and occasionally the flushing sound. 1 of the days, our room was not cleaned till afternoon and so we went to check with the front desk and was told that we got to request for our room to be cleaned which was a shock to us as we thought that like all hotels, rooms are cleaned except when you put on the no disturb sign. The worst is upon returning to the hotel at night, we found a bag of our garbage in the room and it was right next to our luggage. The housekeeping people must have forgotten to take it out after cleaning our bins. This is unacceptable to us. The hotel is in the theatre district and it is rather quiet at night. Although it is near the CTA trains, i would rec one to stay somewhere close to the magnificent mile where its lively at night or hotels near the chicago river so that you can get a great view. Am staying again at a Kimpton hotel in San Fran next month and i am contemplating if i should change! Overall, not a good experience and i wouldnt choose this hotel again if i were to head to Chicago again!

SOLUTION: negative

PROBLEM: We have just returned from 4 nights at the Conrad Chicago, everthing about the hotel was excellent. Wonderful room and service from all the staff was first class. Great view from our room. The hotels location is great, right in the centre of the magnificent mile. A wonderful stay in an amazing city was made perfect by our stay at the Conrad.

SOLUTION: positive

PROBLEM: The Talbott Hotel is fantastic! I stayed there on business and found that it met my every need. The high speed internet access worked flawlessly; allowed me to do much of my work from the comfort of my luxuriously appointed room. I really like to exercise before a day of meetings; access to the fitness club next door was very convenient. Last point: I work for a green consulting firm out of L.A. and the hotel's environmental credentials dovetailed perfectly with our mission. Guilt free luxury!

SOLUTION:
positive