Problem: What would be an example of an positive review?

Answer: Hidden in the corner of a strip mall, coming across Miles Bake Shop and Hawaiian Food is purely an accident - but a good one. However, there are plenty of people in the know who know exactly where to find this place and they keep coming back for more. As you approach the glass doors, you can't help but notice all the various handwritten posters advertising what's for sale. And what is for sale then? Hawaiian food - plate lunches, desserts, poke, etc. We walked in hesitantly, not sure what to expect. Four guys were hanging out around a table and one of them got up and greeted us. He headed to the counter and offered us a "long john" because, as he said, we looked hungry and it looked like we couldn't make a proper decision on what to order if we were hungry. I sheepishly accepted this "long john" and bit into a lovely pastry filled with sweet egg custard cream. Yum. The Husband sunk his teeth into his own "long john" and we looked over the lunch menu posted on the dry erase board. * Chicken Katsu Plate Lunch ($8.25) - It came with two scoops of rice and a scoop of mac salad. The Husband said it was good - crispy, lots of texture, and mostly made up of dark meat. It definitely had a nice crunch to it. * Chili Plate Lunch ($8.25) - Mine also came with two scoops of rice and a scoop of mac salad. I'm not sure what makes this "Hawaii-style" chili, as it was described. But it was tasty, although a bit too salty. All orders are technically to go, but if you're nice, they may let you enjoy your meal at the one of two tables inside. Dennis, the owner, sat down to chat with us and he is super friendly. Another regular also chatted with us too while we enjoyed our lunch. We saw quite a few regulars show up - for poke, malasadas, etc. We even got to sample some of the poke too, which we appreciated. Right now, it's just this one location - but there are plans for a couple more. They've been at this location for a little over a year, although they've been in business at other places for many years prior. Overall, Miles Bake Shop and Hawaiian Food has a lot on their plate. Serving up plate lunches, sweet desserts, and tasty poke makes them pretty popular. Their daily specials change and they do run out, so call ahead if you have your favorites. (They were out of the lau lau yesterday, and I'm curious about their pastele.) But you really can't beat the aloha spirit and friendliness that is spilling out of this place! 3.5 stars

Problem: What would be an example of an positive review?

Answer: I love this place because, unlike it's less desirable, older-fat-sister of a counterpart I don't have to go through 3 elevators, 5 hallways, & 2 bridges (?) just to get to my room.

Problem: What would be an example of an negative review?

Answer:
Absolutely HORRIBLE. We were promised a bill of 100.06 every single month that's with tax and EVERYTHING included, our first bill was 250, with a late fee tacked on, it has been exactly one month since everything was installed and we are already getting a late fee for a bill we never got. Also our cable was installed with a broken hdmi cable and the guy knew it was broke when he installed it, left and said the picture would get better. Of course it never did because it was BROKE. I contacted cox about how horrible everything has been working and their response was well let us know if it's still not working in a couple days, WHAT!? It's broke!! It's not going to work in a couple days, it isn't going to work until you FIX it. I of course called when I opened my bill and saw 250 and the lady was snotty and a know it all and told me that the reason things aren't fixed is because I used the chat option online and chatted with a representative and I should have called instead, why would you even have the chat option if we aren't suppose to use it!? Switching to direct tv ASAP!