This place treated us awful! First time there was great, so we purchased the lifetime balancing on our truck tires. Went in today after the wheels were balanced incorrectly and then was told I would have to pay to have them balanced every time I came in, and I explained how it made no sense to pay over $100 each time. The manager didn't know what to say and then explained that all I wanted was the lifetime balancing on my tires. They took the truck in and started work on the tires, and I watched the manager leave. Shortly after someone came in and refunded my money and explained that they don't do lifetime balancing on 37" tires and if I wanted to speak to the manager I would have to come back tomorrow. (I guess he didn't want to deal with anything so instead of checking up on my service he went home) Worst service, worst shop never use them!
Is this review positive or negative?
A). negative. B). positive.
Answer:
A).