Problem: Sad to do this but this used to be a solid choice for Japanese in Vegas. Went there this weekend and I can say the food was so/so to okay. The chawan mushi was good. None of that makes up for the poor service and awkwardness from our waitress. She showed up confused, realized she was confused and literally disappeared for 5 minutes. Other staff eventually noticed we were looking around for a while and came to ask if our waitress had appeared. Once she did return, there was no mention or apology for her disappearance, and a smooth transition back to her awkward service. It was so awkward, the last time I felt that way was at a junior high dance. I'll pass.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: I just walked out of this store. Three people all behind the and not one acknowledgement, even though one person looked me directly in the eyes. I'm sorry but I'll gladly pay a little extra for some help. This store needs some serious secret shopper action I can't believe that behavior is acceptable.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: Sundays are family SnoCone day for us & we live in Henderson but make the drive to Rainbow & 215 for the awesomeness they are serving. So many options it almost gives me anxiety. They have SF flavors which is a bonus considering I just had a baby & don't need all that extra sugar. Staff is a bunch of HS kids which is fine because they are always pretty helpful & friendly. The location is always clean & they do a decent job at cleaning up the tables after someone gets up. The line can be pretty long & seems a bit backed up & hectic for no reason. 1 person takes orders has 5 others make the SnoCones. My only reason for not giving it 5 stars is because I notice some product waste. When they make the SnoCone they drip the syrup down the side of the cup making it sticky. I hate sticky lol super annoying. This has happened every time we've gone. Personal preference but you are wasting product by doing that but maybe thats how they are trained. We enjoy it though & will continue going every Sunday most likely
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: Vegas baby airport coffee what the hell. This place had 2 people working and 30 in line, no dark roast made. They could of used another person working, Hello Holiday weekend people on their way to family hell! I know because I have to go out for coffee because my Mom makes weak 1/2 Decaf Folgers (Not that I don't love my Mom). I would go around to Starbucks the McDonalds of coffee, you always know what you are going to get.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
negative