Problem: Write a positive yelp review.
A: I've always loved this place and I'm trying to make an effort to go out of my way more to go here because it is leaps and bounds better than any chain coffee shop around. The service is always excellent and the employees seem genuinely happy to be there. Thank you to the car in front of me at the drive through this morning who paid for my wonderful Iced Soy Salted Caramel Latte!!

Problem: Write a negative yelp review.
A: THIS PLACE SUCKS! Why? Because my girlfriend and I found a bug in her salad!!! And the manager pretty much just forced me to come back by giving me a free buffet meal next time card! Why not a full refund like most places? Because they know they screwed up and their place sucks, and the only way to make sure they keep the money, is by forcing me to come back again. Anyways, here's more details to this event. It's our 1 year anniversary, and we decided to have lunch before going to Disneyland at the Golden Corral. We had never been to one before so this was our first time. Everything was going smooth, we were seated pretty quickly, the food looked decent, and the servers were real attentive. During my second plate of food, my girlfriend was eating her salad and then she suddenly stopped and gagged. I asked her what was wrong and she was covering her mouth with one hand as if to throw up and pointed with the other at her plate. I looked closely and there it was, a dead bug on her plate. I signaled to the manager, Aaron Skelton, according to the business card he gave me. He came over looked at the plate and agreed that it indeed was a bug and that he would notify the kitchen right away. After having been gone for pretty much 5 minutes, he came back but instead of telling us what was going on he kinda walked off away from us, even though I knew he saw us. So I finally managed to catch him, and he told me that he was gonna give me a free meal. I'm sitting there thinking, Wtf? why not give me a full refund? But I thought he meant he would refund me, therefore giving me a free meal, but that was my mistake. Five more minutes went by and he didn't come back. My girlfriend was getting tired of waiting so I signaled for the waiter to find out what was going on. He comes back and tells me that the manager is coming back. Finally the manager comes back, tells me he's very sorry for what happened and that I have to understand with having produce there will be bugs and whatnot and that it may happen. He gave me a business card with his contact info and a message saying free buffet meal. I was very disappointed but still tipped the server because it wasn't their fault. I left the place very angry at the fact that the manager chose to give me a free meal card, meaning he wanted to force me to come back, instead of letting me choose based on their service and quality. What did that tell me? They know they suck, and the only way to make sure they keep your money is by giving you the free buffet crap card. THANK YOU VERY MUCH FOR RUINING OUR FIRST VISIT AND OUR ONE YEAR ANNIVERSARY! WE HAD TO ORDER FOOD ELSEWHERE BECAUSE WE WERE TOO DISGUSTED TO EAT ANYTHING ELSE FROM HERE!!! This place sucks! I warn you: DO NOT GO HERE! Don't be deceived by the long lines like we were. It's just like Hometown buffet, minus a few things, but other than that the food quality is about the same. The sanitary conditions are horrible too! Servers will pick up your dirty plates and food off the table one second, and then grab a clean cup to give someone a drink the next, without washing their hands. This is a real visit and testimonial. YOU WILL BE DISAPPOINTED! If you don't believe me, well then good luck to you and I hope you don't get sick or find a bug in your salad. UPDATE: Also, if you have been there, you'll notice that their employees don't wash their hands after handling dirty dishes sometimes. One of our servers pretty much cleaned off a table with dirty dishes, and came back to refill our drinks, never washing his hands ONCE! So I will be reporting this to the public health department of Los Angeles and make sure they know about what a shitty/dirty place this is.

Problem: Write a negative yelp review.
A:
I had my hair braided in micros, for $150. I'll list the pros then the cons. Pro: Does not braid tight Cons: I had to buy a $9 gel that I'll likely never use again; I had to search high & low for the gel in the beauty supply store instead Sean simply telling me what it was (I asked her for more details but she didn't respond to my text. When I called her to confirm that I was buying the correct product, I greeted her with a 'hi, how are you', she mumbled 'hey'. I can't help I have manners.); when I arrived at the salon, every beautician simply looked at me, no greeting or anything (this put me in a foul mood); she told me that we would have been done sooner if I had flat ironed my hair as her page has all of the instructions; my hair is coming undone (she said she braids an inch past the real hair - not so in my case); the braids in the top middle of my head are sectioned into larger pieces when compared to other sections (a rip off). Lastly, I'm not happy with this synthetic hair. I have to flat iron it everyday and this takes way too much time. She didn't tell me I'd have to maintain the hair until she was finished braiding it. If I had known this I would have bought the packaged 'human hair.' I would not recommend Braids by Sean.