Jeffrey, During the past 12 years Noble Systems Corporation has moved to the forefront in providing the world's best "total solution" value in call center and customer contact technology. 10,000+ agents at more than 500 client installations in 7 countries, conduct business from feature-rich Noble Systems workstations. Over 2 million customer calls are managed every day through our full spectrum of ACD, Predictive Dialing, Blended Call Processing, Digital Recording, and CRM systems. With corporate headquarters in Atlanta, Noble Systems also has offices in the United Kingdom, France, and Australia to manage the rapidly growing international demand for our unique solutions. N oble Systems is part of the SR. Teleperformance group, a $700+ Million Teleservices conglomerate with over 120 call centers in more than 30 countries. This business relationship financially empowers Noble Systems to aggressively pursue the most complex contact center applications on a global basis. It also provides us with the largest research and development environment in the industry for testing new technology and software applications, within actual customer operations, prior to full-scale market release. ATOMS , our award winning call center automation system, is a fully open, highly customizable and scalable technology platform, utilizing the latest hardware, database system, and telephony technologies. Robust functionality within ATOMS empowers clients to design sophisticated campaigns without programming, leverage real-time decision making tools, achieve ultimate agent productivity, increase agent retention, and maximize overall campaign performance and results. These powerful capabilities place Noble Systems in the leadership position of providing the industry's most comprehensive and affordable customer interaction management solutions. Our network-wide Graphical Manager workstation software is setting entirely new thresholds of effectiveness and productivity for managing agents and campaigns! The current release now enables you to include each agent's picture on your real time production displays. Our next release will enable you to lay out these agent icons on your management displays into the same floor plan as your center - depicting each agent where they are actually sitting. Coming this week is another new release of our Dynamic Campaign Builder (DCB 2.6) which continues to set new standards in productivity. DCB is the realization of a dream in that non-programmers now quickly develop and implement complete contact applications. We hold the 2 day DCB training class every week! We've also introduced two new sales promotions this week for new customers (see attachment). If you have not done so recently, please check out our improved website at www.noblesys.com Among other enhancements, you will appreciate the new Search capability; simply enter keyword(s) and you can quickly get to the items of interest including the earlier press releases and customer success stories. Jeffrey, if I can be of any assistance, please advise.
Answer: Noble Systems Executive Update
Here are some bullets briefly describing the FERC audit high points. I think the scope is "right on the money" and the timing is reasonably good also. The text of the audit solicitation follows the bullets. I've made contact with Andy Sakallaris, head of FERC procurement, to attend the pre-bid conference next Tuesday (assuming it is held, since expressions of interest thus far have been from CA based firms unwilling to make the trip to DC). Ray Audit description- FERC seeks to take all appropriate steps for prospective improvements in California markets; accordingly, an independent operational audit of the CAISO will be performed to determine any areas in which the CAISO could enhance its effectiveness in fulfilling its responsibilities in operating the transmission system under its control and administering real-time energy markets. Scope- Provide a comparison of the CAISO's actual operations and its FERC tariff and determine whether the CAISO's operations are adequately transparent to market participants. Audit period- 10/1/00-10/1/01 Deliverables timing- Draft report due on January 9, 2002; final report due January 16, 2002. Audit schedule- Begins on November 1, 2001, and ends no later than January 4, 2002. Pre-proposal conference- A conference is scheduled for prospective offerors at FERC next Tuesday; FERC will give a brief explanation of the requirements and clarify any questions asked. PART: U.S. GOVERNMENT PROCUREMENTS SUBPART: SERVICES CLASSCOD: R--Professional, Administrative and Management Support
Answer: Operational Audit of CAISO by FERC
MRyanTaber@nyiso.com writes to the NYISO_TECH_EXCHANGE Discussion List: Solicitation of Credentials from Candidates for the position of Vice-Chairperson of the NYISO Operating Committee for a one-year term from December 2001 ? November 2002 The Nominating Committee of the NYISO Operating Committee is seeking qualified individuals willing to serve as Vice-Chairperson of the Committee. The scope of responsibilities of the Operating Committee can be found in Article 8 of the ISO Agreement. As specified in the Agreement, the Chairperson and Vice-Chairperson will serve a one-year term, and the Vice-Chairperson will become the Chairperson following the completion of the Chairperson's term. The Agreement further specifies that the individuals elected to these positions may not be active in the same sector as the Chair of their Committee, nor may they be representatives of members that occupy the Chairperson or Vice Chairperson positions of the Business Issues Committee or Management Committee. These provisions, at this time, preclude representatives of the following companies or their affiliates and representatives from the following sector from consideration for Vice-Chairperson for the upcoming term: ? Transmission Owners ? Niagara Mohawk ? Con Ed Solutions ? New York Power Authority The Nominating Committee will review the credentials of the presenting candidates and may screen the pool. However, the Nominating Committee is required (pursuant to the OC By-Laws) to bring at least one qualified candidate before the Operating Committee for election. Therefore, the Nominating Committee requests that interested individuals, who are not representatives of the members or sectors listed above, to present the following material by 5:00 pm, October 4, 2001. ? A current resume ? Brief answers to the following questions: 1. Please describe all experience you have had in chairing groups or committees of diverse interests, with a list of such groups. 2. Please describe the support of your organization for your assuming the position of Vice-Chairperson, and describe your ability to make the necessary time commitment. 3. Please describe any training or experience you have had in mediation, ADR or consensus building. 4. Please describe briefly why you would like to have this job. 5. Please describe briefly your organizations actual and/or potential business interests in the Northeast and New York State, including the sector in which your organization participates for purposes of NYISO governance.
Answer: Solicitation for the position of Vice-Chairperson of the NYISO Operating Committee
Please provide the following lawyers with a guest ID to the above website. The individuals listed next to the products will check any online GTC's (we think there are none), and/or short or long product descriptions to determine whether we are happy with the language/contract terms. Mark Taylor Mark Greenberg Stacy Dickson-nat gas Shari Stack-power Wayne Gresham-coal Brent Hendry-weather John Viverito-emissions
Answer:
TradeSpark, L.P. Website