I'm actually really sad to write a bad review of Cartel. I recently fell in love with their coffee and the atmosphere, but after my experience there today, I can honestly say I'd rather spend my money somewhere else. So, like many people, my girlfriend and I have our "usual" drink....a large, iced, soy latte with honey, where the honey is on the bottom of the cup and the espresso shots are used to melt the honey before the soy and ice are added. It makes for a truly delicious drink, and Cartel has served me really amazing versions over the past month or so, including 2 days ago, up until today. My girlfriend ordered our drinks, and after she paid, the barista told us that "they don't put honey in the lattes". We were confused by this and explained that we've had the drink on many occasions. He asked us where we've had it. Quite condescendingly. I got a little sassy and explained that we've had it here, at Lola, at Lux, and we even used to make our own at the Fair Trade Cafe since both of us used to be baristas there. The barista at Cartel literally refused to make the drinks we paid for saying that he could add vanilla or hazelnut, but that "honey doesn't make our coffee taste good." Excuse me? My girlfriend even offered to pay extra for the honey, yet they still refused to give us what we asked for. Having made the drink myself, I know it's not difficult or annoying to make, and I was really irked by his attitude. We settled for vanilla flavor, and after the first sip, decided we wouldn't be coming back to the establishment. Thanks a lot, Cartel. Best of luck.
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negative

I used to love this place, but over time the service has gotten horrible. I have waited for 2hrs and only placed one order...the 2nd order appeared be another long wait....I am writing this as a wait for my masago(been 40min). This is the third time I experience (back to back) extreme long waits when it's not "out of the ordinary" busy. It's time for me to call it quites and look for a different place.
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negative

Entertaining bar located right off the casino. It has a casual and fun atmosphere with lots of seating. It is a good choice to party if you don't want to spend a lot on a cover charge for a packed club. It has enough energy, and you can still talk with friends. People dance here, and the bar is themed as the Rock of Ages show.
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positive

This place is AMAZING. If you are from Southern California this place far beats Roscoes!
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positive