Well I've been to eat at their cafe twice now and it was easily the worst service I've ever had the second time. The four separate individuals who attempted to serve us got very confused as to who was handling what and as a result I never got a refill for the table's sodas/beers or got a chance to ask for things like ketchup or jam and we ended up grabbing them off other dirty tables nearby. When my server-one of them- came for our drink orders, I asked what beers they had on tap. she told me none, so I asked for the bottled beers list. She answered "I dunno, Bud Lite, Budweiser, there's a lot." She literally threw up her hands and shrugged. She did not know how much it was a beer and said "Something like that," when we asked if it would cost more or less than $5. It was like pulling teeth, it's a shame that these people have jobs when there are way less lazy homeless people out there. I ordered eggs over easy which came fully cooked in the center and were served with cold bacon and rye toast. The toast came out well. My bf got the chicken fried steak, which is pretty tasty, but the check was dropped with the meals and no one offered us refills despite the fact that my boyfriend made a point to ask twice. We wanted to get dessert and split the check, but it seemed like they really, REALLY didn't feel like up selling that day. We flagged someone down finally to order dessert, got gross mushy apple pie which they claim is made fresh every day. Well, I've had better pie at McDonalds. It was gross and if they are really baking these fresh they should stop now and invest in some Sara Lee frozen crap because it's better tasting than their pie. My buddy picked up the check rather than try to get these geniuses to split the check properly. I've never even seen such an I-Don't-Give-A-Crap attitude from someone at work before. There are people who are unemployed who would love an opportunity to give great service and get a good tip, but the people employed at the Silver Sevens cafe clearly don't care at all. Finally we got a manager and complained and he just took off the cost of the pie and apologized. Him and the very sweet hostess who seated us were the only good things in the place. I miss Terribles. This never would have happened when it was Terribles.
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negative

We had friends in town from out of state and wanted to take them to Corleone's since it was one of our favorite casual restaurants. We were there on July 12, 2010 around 1:30pm or 2:00pm. When we walked in the door, we were given the spiel about how much better Corleone's is than other cheesesteak places. He (the manager) even went as far as to put down the other Corleone's restaurant on 16th street and Camelback in Phoenix that we frequent quite often, like at least weekly sometimes a couple times a week. Keith (or so he said that was his name), the manager, proceeded to make cocaine and drug references about the food. Saying that his creation flies out the door like cocaine, good drugs and gold bars. After we stated that we didn't appreciate the drug and cocaine references because we had a 14 year old girl with us, he proceeded to make an inappropriate remark about her looking more "mature" than a 14 year old girl. One of us left with the 14 year old and her mother. When asked who the manager was, he told us that he was and tried to shake hands. After refusing to shake his hand and starting to walk out the door, he said and don't ever grace my door again...no problem, we would NEVER go back. It's sad that a person like this can ruin a very good restaurant for more than one location but I am seriously considering never going to another Corleone's since someone like that can be a manager.
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negative

Great chain restaurant. Love the selection & have never tried something I didn't like.
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positive

Dear Owner of Oh Yeah! For the price we paid for the meh ice cream procured, we shouldn't have to listen to you bitch and gripe at your clearly beleaguered manager while he pleads with you to stop since there are customers in the store trying your rather small portioned milk shakes. He's right. It's unprofessional and it indicates this place, which does have a slight glimmer of potential, would probably be better off in other hands. You may want to consider it since from the conversation we were forced to overhear, it sounds like you torture your staff and clearly have no grasp on business ownership.
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negative