Sentiment analysis: When Sammy's initially opened at this location, my husband, granddaughter and I decided to try it out. It was very noisy which made it very difficult to have a conversation. In addition, the food was lackluster - nothing special. We gave it another shot last weekend and came away very disappointed. My husband ordered the chicken Caesar salad. The dressing wasn't blended well and the chicken tasted like they microwaved it. I had the balsamic grilled chicken salad. It tasted like soap. We complained to the manager about the Caesar salad. His response was that no other customer complained about it all night and we were the only ones unhappy. After this reaction, complaining about my salad was moot. They took off the Caesar salad from our bill, but it did little to make up for such a bad experience.
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negative

Sentiment analysis: Saturday, 5:30pm. Since this was the first time I'd ever been here, my first impression upon walking in was a pretty decent atmosphere. I liked the huge bar, and as soon as I sat down with 2 friends who were already there, the bartender immediately introduced herself and asked what i wanted. So far, so good. We were waiting for 5 other people to celebrate a friends birthday and when they showed up, we sat at a table. At this point, it was pretty dead in there. We had our drink a food orders taken fairly quickly by the waitress. By this time, it started to fill up a bit, because they were showing a UFC fight that started at 7pm. This is where things began to go steadily south. I don't know if their staffing was messed up or what, but our waitress dissappeared for long stretches and getting anyone to take our drink order was impossible. It became so bad that one of my friends actually got up and ordered a drink at the bar because he had an empty beer glass in front of him for over 20 minutes. He was scolded by the pissed off waitress when she finally reappeared. The straw that broke the camels back, and the main reason why this place gets the big ol' One Star, is because of something that I have never experienced in all of my 37 years. At 8pm, one hour after the fight started, they started charging a $5 cover at the door. No big deal. Lots of places do it. The diffrence here is, the manager and one of the waitresses started going around to EVERY table and to the bar and every patron in the place and started charging a RETROACTIVE COVER CHARGE!! Are you friggin kidding me?!?! We had been there for 2.5 hours eating and drinking, and they charged us a $5 cover for the priviledge, which came with a wrist band. Seriously? Five bucks isn't a lot of money, but that seems just stupid. Retroactive cover charges? Wow. Needless to say, I will never go back to this establishment simply on principle. If this is how they treat their customers, they must have a tough time getting repeat business. Management, if you read this, you need to get your shit together and abolish that. Charging a cover at the door at 8pm for new folks arriving specifiaclly to suck down some water and watch the fight? Understood. Charging a party of 8 the same after we had been there for over 2 hours running up over a $250 bill, as well as all the other folks who were in there too? Thats just bad business practice.
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negative

Sentiment analysis: Needs more books and homeless people. DVD collection didn't include Jingle All The Way and the place feels off putting. One star.
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negative