You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

[EX Q]: Given the varied but few reviews I had some reservations about bringing my teenager's 2000 Honda Accord here for struts/shocks, possible brake job, and LOF. However, the convenience of making an appointment online, current promotions, and location gave me the push to visit them for the first time. I am very pleased with my experience and the level of service. They reported that the brakes were at 6-70% but, as I already suspected, it needed a full strut/shock job at 4 corners. The avg for such is $175-250 a corner, and with all the promotions from them and the manufacturer, I ended up with labor, tax, etc at about $182 a corner, so it felt like a great deal. They were quick and communicated well. Lastly, they forgot the LOF, and were apologetic, but not a problem, we had some time before it was needed. However, thanks to Chris who followed up with a call and a generous offer to LOF for free. Also he mailed some 10% coupons. I'll be back, and appreciate the customer service, which really defines the experience. Let's face it, anyone can do an LOF. It is the service that makes me return. Thanks!
[EX A]: positive

[EX Q]: There was a huge pile of puke outside their store that no one cleaned up, a homeless man begging for money right behind the puke, another homeless man using their phone at the photo center for over ten minutes, and the quality of my photos were so bad I had to return them. The current manager on site did not apologize for the poor quality and seemed to care less for that matter.
[EX A]: negative

[EX Q]: The first time I had a sandwich there it was pretty good, just good though! My boss picked us up lunch as there isn't' alot of eateries in this area. Well, I decided to go in last week and I ordered a chicken wrap. The girl that was making it had her hair in her face (not working around food appropriote. style) I felt uncomfortable as her stringy red hair was swinging over my food. I shook it off and tried not to think of it. They only had two choices on their soda vending machine(ok, they are a small business) but I figured not to complain because I understand it's a small place. I paid and left. When I got back to work I opened my wrap only to find that the tortilla was extremely burnt on the edges. I had to peel off the entire edge of the tortilla, the wrap was sloppy with stringy lettuce...YUCK!! I felt so grossed out because the stringy lettuce reminded me of her hair as it was going down and I felt sick. I threw it away. I paid $7.50 for this crappy food. NEVER AGAIN WILL I EAT THERE!! PS: Wish I didn't have to click on a star...NO STARS
[EX A]:
negative