TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: Having come to Chicago with my three sisters for a relaxing weekend of shopping and spa days, the Hotel Allegro Chicago filled every bit of my checklist. We arrived and immediately were checked in and shown to our rooms; we both had the "double double deluxe". The rooms were gorgeous, well taken care of, clean, comfortable, well decorated and luxurious. The hotel also has a spa which was perfect because we didn't even have to leave the hotel for our relaxing spa day. The hotel has great staff, they were always attentive to our needs. My favorite part was the complimentary tea and cofee - I am a coffee addict and getting my caffeine fix any time of every day was great! Stay at the Hotel Allegro Chicago if you want great service from a relaxing and luxurious hotel in the heart of Chicago's hustle and bustle!
Polarity: Negative

SOLUTION: false

PROBLEM: Review: I stayed @ Affinia for one night on a purpose not to drive all the way from NW suburbs to Women's hospital oir my surgery. Few things I really didn't enjoy - I could hear noise from outside all night long as well as inside noise from slamming doors.No noise insulation at all! Very dusty between window frames(I understand - cars,pollution) but it looked like it wasn't cleaned for a very long time.One more thing really made me upset - broken blinds on a right side. I was unable to pull them down to enjoy my sleep time...We didn't notice the problem until very-very late.The Affinia hotel serving tourists and guests of Chicago as well as Northwestern Hospital patients and their families - which really need extra privacy and comfort ! Strange but every hotel I stayed @ was supplied with the SEALED roll of toilet paper.Affinia didn't even offer that.Looked like someone used a bathroom right after it was taking care of by a cleaning lady! Neither toilet paper nor toilet seat were sealed for us to use!!!!!!!!!!!! Hopefully,no more surgeries for me...Won't stay @ this place for leisure - even with discount!
Polarity: Negative

SOLUTION: true

PROBLEM: Review: The Chicago Hyatt Regency deceptively alters the cancellation policy by charging the full room rate upon cancellation--ie the room cannot be cancelled. I recently booked over the phone a one night stay directly with the hotel. The reservation specialist mentioned over the phone there was a 72-hour cancellation policy. However, when I tried to cancel the reservation within that timeframe, Robert, the reservation supervisor, said that the room could not be cancelled at any time without charging full price for the room. He said that I should refer to the confirmation e-mail that states at the bottom that prepayment is required at time of booking / non-refunable. This clearly was not what was agreed to over the phone. I told him to cancel without being charged. In response, he threatened to cancel and charge me for the full stay. Why would someone cancel if they are going to be charged full price? The bottom line is the hotel deceptively changed the terms of the agreement, and Robert should go back to customer service school!
Polarity: Negative

SOLUTION:
true