Sentiment analysis: if you're looking for customer service do not go to Bacchanal Buffet! We hiked the maze to the buffet to show up at 10:01 only to be turned away. Absolutely no compassion!
+++++++++
negative

Sentiment analysis: Around the area there is nothing similar, and if you are not in the mood of coffee or just any bag tea, this is a good spot to stop. Remember to ask NO SUGAR if you like it plain. First time I came here I had some weird one with boba and I was glad. Today I returned after a while and tried a different kind of Chai, the Kamasutra. A floral variety that turned out to be really good. Over sugary? maybe, but gladly in chai a bit extra sugar is not that bad. The place is nice to sit with a friend and talk, except when they prepare the smoothies. Oh and if they could close the door during winter...that would be awesome!
+++++++++
positive

Sentiment analysis: Usually I'm not dissatisfied with this place. But I ate here Saturday night and 2 large parties came in after us. We ordered our food Arroz Marinero and a carne asada quesadilla. The quesadilla lacked cheese it was pretty pathetic and tasteless. The Arroz Marinero was excellent like always. Our appetizer was queso fundido with chorizo it was cold and stringy. They servers spent most of their time catering to the large groups and after we got our food didn't return to the table to see how everything was or to see if we needed anything. We had to go to the front cashier for our check. I think its sad that they didn't treat all their tables with priority. I will never return again.
+++++++++
negative