Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The hotel is staffed by very nice but many inexperienced people. Executive lounge has limited hours and no access outside of those hours. Other areas similarly lack the level of service that is expected for this type of hotel. One of the individuals at the concierge desk twice gave us bad information about public transportation and the hours at one place. While the location is good, this particular hotel is simply not a good representation of what Swissotel is supposed to be, and there are far better choices in Chicago. It would not be my choice for a return stay.
negative