Problem: Write an article based on this summary: Notice a problem. Complain to customer service. Be nice to get a better response.

Answer: Sometimes, things slip past quality control, and you end up with an inferior product. If that's the case, you have reason to complain to the company. More often than not, the company wants to keep you happy, and it will send you a freebie or a coupon. You should only complain when you actually have a problem. It's the ethical thing to do, and you'll be alerting the company to problems with the product. Don't tamper with the product in order to make it look defective. Most companies will be able to tell if you do this, and it won't score you any freebies. Find the contact form on the company's website. Direct the complaint to the customer service department, which usually handles complaints. Lay out the problem, being very clear about what you want out of the situation. Also, you may need to provide proof of purchase or even information about the batch, so keep the packaging on hand. If you want a freebie out of the deal, make that clear: "I noticed an issue with your product recently. It had a funky taste, like it was old. I was wondering if you'd be able to send me a replacement or a coupon for a new product." The old saying "You catch more flies with honey than vinegar" is a good one to apply to complaining. Yes, you want to make sure the company understands the problem, but you don't want to be mean or rude about it. The nicer you are about it, the more likely the company is going to go out of its way to help make your experience better. Don't say use rude or expletive language, no matter how angry you are. While you might still get a response, you'll likely only get the bare minimum. Customer service representatives are more willing to help and go the extra-mile for nice customers than for rude customers.

Problem: Write an article based on this summary: Make a drain snake. Use a wire hanger to run cable behind a wall. Make a pool skimmer.

Answer: Carefully untwist the top of a wire hanger with pliers. Press and fold the wire hook to make it tight enough to fit down the drain. Use this handmade snake to remove gunk and hair from clogged drains. Unwind a wire hanger using pliers until it is straight, then loop one end around the end of your cable wire to hold it. Drill a series of small holes into the wall to reach behind the drywall. Snake the wire hanger and cable through until it reaches its destination. Use pliers to untwist the wire, then reform it into a circle. To make a small skimmer, leave one-third of the length of the wire as a handle, or attach a separate, stretch out hanger as a handle to make a larger one. Stretch one leg of an old pair of pantyhose over the circle and tie it firmly to make the net of the pool slimmer.

Problem: Write an article based on this summary: Start with a clean face. Consider protecting your clothes and hair. Find a small, microwave-safe container. Pour some milk and honey into the container. Mix the two ingredients together. Heat the mask in the microwave. Apply the mask to your face. Leave the mask on for 10 to 15 minutes. Wash the mask off. Gently pat your face dry. Consider following up with some toner and moisturizer.

Answer: Wash your face using warm water and your favorite face wash. Once you have cleaned your face, gently pat it dry with a clean towel. Because you will be leaving this mask on your face for a while, you may want to protect your clothes and hair so that they do not get sticky. You can keep your hair from getting sticky by pulling it back and securing it with a headband, a hair clip, or a hair tie. You can keep your clothes from getting dirty by draping a towel over the front of your chest and shoulders. You will be mixing your face mask in this. Because you will be using small amounts of milk and honey, the container you use a small bowl or mug. The container has to be microwave-safe. You will need 1 tablespoon (14.8ml) of raw honey and 1 tablespoon of milk. This will be enough for one face mask. If you have blackheads on your nose, you can cut a thin strip of cotton fabric. It needs to be long enough to fit over the bridge of your nose. You will be applying this over the mask, and later removing it. Using a fork, briskly mix the milk and honey together until you get a thick consistency. Put the container into the microwave and heat it for a few seconds. You want the mask to be warm to the touch, but not hot. Watch the mixture carefully, so that you do not accidentally scorch it. Take the container out of the microwave and apply the mask to your face using your fingers or a brush. Gently massage the face mask into your skin using circular motions. Avoid the sensitive areas around your nose, mouth, and eyes. If you have blackheads on your nose, wash your hands first, then place the cotton strip down onto the bridge of your nose. Gently press the fabric down into the face mask. Get into a comfortable position, and wait 10 to 15 minutes. You can lay down in bed, or sit back in a chair. Consider passing the time by reading a book, meditating, or listening to music. Use cool water, and soap if necessary. If you put a cotton strip on your nose, make sure that the strip is completely dry, then gently pull it off your nose before washing the face mask off your face. Use a soft, clean towel, and do not rub your face. If you'd like, you can wipe your face down using a cotton ball soaked in some toner. The toner will help balance out the pH of your skin, as well as tighten the pores. Afterwards, you can apply your favorite moisturizer to help lock the moisture in.

Problem: Write an article based on this summary: Label your emails with a professional subject line. Have a professional email address. Use a formal salutation. Use professional language. Be aware of your tone. End the email properly. Proofread before you send.

Answer:
The subject line of your email should be clear and to the point. The subject line should let the recipient know the purpose of the email. Instead of saying "Need to talk," try saying "discussion of X topic. The subject should be between six and eight words. If the email is being sent for a job application, include your name and the position you are applying for. If you were sending an email to a coworker, you would include the name of the project that the email is discussing. If you use your personal email address for business purposes, your email address should communicate your name (i.e. mary.smith@ or MichaelJones@). Email addresses such as hotmama@, cutiepie@, or mustlovedogs@ are not appropriate for business emails. If you work for a company, you should always use your work email address. Your email should always begin with a professional salutation. "Hey" or "What's up" is not appropriate. "Hi" or "Hello" are preferable. If you are including the name of the recipient in your salutation, do not use a shortened version of their name (i.e. use "William" instead of "Will"). If someone has a gender neutral name, like Chris Smith, and you do not know whether the person is a Mr./Mrs./Etc., it is best to write "Dear Chris Smith." You should use formal English when writing business emails. Avoid slang and colloquialisms in your email. Abbreviations, emoticons, and text message language (e.g. Lol) should not be used. Your email should be concise. Not only is the reader a busy person, but he or she may be reading your email on a mobile device. A short, to-the-point email is much easier to read and respond to than a lengthy, confusing one. Try not to address more than one topic in an email. Emails are brief forms of communication. If you cannot address the topic in a brief manner, you may need to pick the phone and call the person. In addition to using clear and concise language, you should read the email out loud to make sure that your email comes across as you intended it to. You do not want to sound harsh or abrupt. Remember that your email must speak for itself. You are not there to convey the tone and intent for the reader. Emails do not come with body language and facial expressions. Also, humor does not translate well over email. It is important that you end an email just like you would end any other conversation. You should end your email by saying "Thanks," "Thank You," or "Sincerely" followed by your name. Your emails should also include a signature. Your signature lets the reader know how to contact you. It should include your name, company, address, phone, your email address, and a website link if you have one. You should read your email multiple times before you send it. Do not rely on spellcheck. People will notice grammatical errors and misspelled or missing words. Proofreading is particularly important when you are introducing yourself for the first time through email. You want to make a good impression and not be judged by your email mistakes. When you are proofreading you should ask yourself: "Am I being clear and concise?" "Did I include any unnecessary information?" "Is there anything I can take out?" You should also verify that you are sending the email to the correct recipient. It can be very embarrassing to send an email to the wrong person.