Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Been to this location about three times. Overall, service and attitude wasn't good. My last stop was with my daughter and her two friends. We ordered 2 refilled iced coffees in the plastic cups we bought, and some donuts. When the girl was handing us our coffees I noticed they were steaming hot. I mentioned to the girl that these were supposed to be iced coffees and she said she was sorry. She then proceeded to pour some of the coffee out, then put some ice over the hot coffee. By the time we got to our car the ice had melted and the coffee was warm. I would have come back and asked for another iced coffee but didn't have time. I won't be returning to this location. FYI: We frequently go to the Dunkin Donuts on Baseline and Stapley and they are consistenly friendly and the service is awesome,

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: So we've been hearing all sorts of buzz about Culver's.. the famous butter burger and frozen custard place from Wisconsin. So we piled in the car and headed out to Mesa. When we got there the place was packed.. we stood in line for 10 minutes before it was our turn. The service is very friendly and super helpful. We even ordered the flavor of the day, caramel cashew swirls and were told we could pick that up later so it didn't melt while we ate our dinner.. that was very cool! Anyway, you place your order and they give you a number so they can bring it out to you when its ready.. another nice touch. Well after we got our food, butter burgers, fries and cheese curds we felt well, kind of let down. The burgers here are alright, kinda greasy and lacked a good beef flavor. The cheese curds were also deep fried (as most on the menu) and were good but not as good as I was hoping. The crowd there.. it was like I was in Iowa or something.. definite Walmart crowd.. I sat there and watched this kid pick his nose and then proceed to fill his soda cup from the soft drink fountain.. uhm, yeah.. I just looked at my cup and thought about all the other people who touched that button.. suddenly didn't feel very good. We got our frozen custards.. eh, very very smooth and creamy but to me just tasted like ordinary soft serve ice cream. Cashews were salty and nicely roasted, a good contrast to the smooth custard but lack depth and interest in the overall taste of the frozen custard. I probably wouldn't ever go back here.. though the service is great and is priced well, I just don't think the food was worth the drive back out to Mesa.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Shelly is a good therapist, very professional. I totally recommend her. On the other hand, Derek (who is the owner) does not take enough time to find out about his patients' condition and give them an appropriate treatment. I got a bad injury while receiving PT under his supervision, and his excuse was that he had a lot of patients at that time and that me coming to PT at that hour was not the best idea... why did they schedule me and all those other patients in the first place if the therapist can't deal with that? All I got from him was an apology and an even worse injury.