Problem: Wish my daughter and I would of read the reviews before booking a 3 day stay here in July 2013. Would not recommend spending this kind of $$$ on an old, but historic resort. The fees are phenomenal for use of water park, etc. paid to resort even if you do not use them. Unable to bring in food to water park, was forced to leave bag at pool check-in desk. Truly not impressed with Arizona Grand Resort. Room substandard, dirty and balcony filled with bird feces, really gross. Never again will I stay here unless there has been a drastic change and renovation.
How would this review be described?
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A: negative

Problem: Good place for decent sushi. The hot food is also pretty decent and they have some odd things that you don't always see in a buffet (frog legs and octopus). It was nice to try those things. It is expensive, but I have always had good service, never had to wait, and it is a nice clean place.
How would this review be described?
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A: positive

Problem: I've been to Vegas more times than I can remember and I always stay at various hotels along the strip. While I always enjoy my time here, I can't say that a few days in Vegas could ever be described as relaxing. Frenzied is probably a better description. It takes me several days afterward to unwind and get the constant ringing of the slot machines out of my ears and the musty smoke combined with BO smell of the casino out of my nose. Now that I'm older and have a family, not exactly what I'm looking for out of my vacation dollars. Found a trip to Vegas recently on a travel site that was just too good to pass up and it offered a stay at this Four Seasons no less so we decided to give Vegas a shot after an eight year hiatus. Surprisingly, I found this trip to be one of the more enjoyable getaways we've had - largely because of this hotel. Located on the top 5-6 floors of the Mandalay Bay, the Four Seasons offers all the excitement and amenities of a Vegas Strip Mega-Hotel without all the hassle. Some observations -- 1.) There really isn't a bad view in this hotel. Given the rate we paid, I wasn't surprised to get a room with a less than desirable view that faced away from the strip. Instead, we got a 37th floor view of the Mandalay pool and the mountains that surround the Vegas valley. Not bad. Much better than the parking garage and drying laundry I found the last time I stayed at Imperial Palace. 2.) The Four Seasons rooms are just as convenient to the Mandalay Bay casino and shops as are the rooms at the Mandalay. In fact, with a private keyed entrance to the elevator lobby, would argue its better. 3.) Rooms are standard for Vegas in size and scope but the details are far nicer. Very comfortable bed. Very quiet (no boozers screaming in the hallways as I've come to expect from past trips to Vegas). Very nice bath toiletries (apologies to any Four Season staffer that may happen across this review, I took a bunch of your full sized L'Occitaine bath soap - it was THAT good). 4.) The private pool is really fantastic. My draw to this particular hotel was the access to Mandalay Bay's pool area with its sand beach and wave pool. What I figured out after out I arrived is that on a summer day, that pool is largely inaccessible. Way too many people in too small a space. Good luck even finding a place to sit if you arrive after 11am or so. Four Season's private pool proved to be the best place to be if you wanted access to a pool. BTW, the complimentary sunscreen, frozen watermelon balls, pitchers of water for every group of guests and very attentive staff were awesome! That alone was well worth the nominal resort fee. 5.) The homemade Chicken Noodle Soup in the Verandah restaurant actually brought a tear to my eye. 6.) Lastly, I don't know what the aroma is that they pipe into the common areas and pool deck but that stuff smells great. I think my sinuses actually feel better even 2 days removed from returning home. Thank you Four Seasons for offering a civilized and sophisticated place to kick back in the Gomorrah that is Vegas. It certainly won't be another 8 years before we come back and when we do, yours is the first hotel we will check.
How would this review be described?
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A: positive

Problem: Hired 2 cleaners for 2 hours to clean an empty condo. When I arrived about 3 days after the cleaning, the place looked pretty much the same as before, minus the alcohol, spare light bulbs and cleaning supplies the previous tenants left behind. I was told that it was usual to take everything out of the cabinets for the new tenants. How about 'if it is not yours, don't take it' policy? Obviously, it was not garbage. I gave 2 stars because they did clean the oven and the fridge and a few drawers, but other then that, I am not sure what else they did for 2 hours. After walking around the newly cleaned condo with bare feet for 30 minutes, my feet were black! They did offer to come back and clean again, but after their first performance, I figured it wasn't worth my time. Never again.
How would this review be described?
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A:
negative