Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: This was my first visit to this new location of OSF in the chandler mall, and I'll tell you right now, I don't know if the other locations are this bad, but I will not be returning... If you're wondering why, read on, you'll see. ---Service--- We had a table of 10, which i understand can be difficult, but in a restaurant this big that seats probably 150 people or so, they shouldn't have trouble with a table of 10. We were seated promptly enough, and our waitress took drink orders while we were still waiting for half of our crew. Once everyone else showed up she took their orders, but completely forgot my friend. He eventually got a water, but by that time we were about half way done with our meal. When the food that we ordered arrived, my friend who didn't get a drink also didn't get his entree. It came out about 5 minutes after everyone elses. My wife and I ordered garlic cheese bread as an appetizer and we didn't get it until 10 minutes after we were done eating dinner. The waitress said the kitchen was backed up, which I don't buy at all. She simply forgot to place the order until i mentioned it was missing, plain and simple. When the bill came we noticed that the two drinks we ordered were missing from the tab and we notified the waitress of her mistake. What she should have done was apologize for the poor service and numerous mistakes she made and comp'd the drinks and the garlic bread, but instead she corrected her mistake and she threw away an opportunity win some brownies points and any kind of a reasonable tip. Sadly, this had to be some of the worst service I've received at a restaurant in recent history. ---Atmosphere---- As far as the restaurant itself is concerned, they did a really good job converting a rather eclectic Mexican place into a nicely furnished and modern feeling Italian joint. Our party was seated closer to the front of the restaurant, and because they left the outer doors of the two doored entry way wide open, whenever anybody would come inside there was a giant gush of cold air that would sweep in, making everyone at my table cold while trying to enjoy out no-longer-hot food. What's the point of having two entry doors if you leave the outside doors wide open!! Seriously people. It was pretty noisy and chaotic inside as well. All the waiters and waitresses seemed to be running around like chickens with their heads cut off. The nature of the building also lends itself to being acoustically boisterous, that is to say, this isn't the place to come if you're in the mood for a quiet dinner with your loved one. ----Quality---- None of this even speaks to the quality of the food, which is to say, quite sub par considering the prices on the menu. My wife and I ordered the whole wheat spaghetti with mushrooms and marinara sauce. The portion size was smaller than average for a $10 plate, and the sauce was way to wet and there was way to much of it. My spaghetti was drowning in a thin red soup. I've made better at home! My brother in law ordered the chicken parm and his meal was just as bland and boring. The serving of spaghetti he got was tiny, and the chicken breast wasn't even breaded, which may be healthier for you, but it's not chicken parm unless that chicken is deep fried and crispy. The salad we got before the meal was sub standard by any means, low quality ice berg with a few tiny croutons. The creamy pesto sauce that came with it was good, but not so good that it warrants drowning your lettuce in it (which is was). The cheesy garlic bread that we received ten minutes too late was actually pretty decent although a bit greasy for my taste. The sourdough bread was fresh and warm, however, don't expect to get a fresh loaf if the kitchen is out of knives, apparently they won't bring you one unless they have a fresh knife to give you as well. The ice cream we got after the meal was decent enough, I enjoyed the flavor of the spumoni, however, there were ice crystals in it, which leads me to conclude the ice cream tub had been left out and refrozen after a while, ruining the smooth texture it should have. There's no excuse for that. ---Summary---- I don't give out 1 star reviews very often, as I'm usually easier to please, but last night it seemed like it was consistently one thing after another that just piled on top of each other. Eating here made me long for olive garden, which at the very least is quieter and as far as I can tell, has much better food. I can only imagine what the lease is costing them for that location, and I'm sad to say it, but I actually hope they go out of business to save anyone else from the experience of dining there. Maybe they can turn things around, maybe they can't. From the other reviews I've seen so far, it appears as though they're making a habit of pissing off their customers. So there's nothing left to say but good riddance, I hope whoever takes over that space next actually puts some thought into how to run a restaurant.

Input: OPTIONS:
- negative
- positive What would be an example of an positive review?

An example of an positive review: The service is excellent, the atmosphere a time capsule of a 50s diner & the food is some of the best diner fair I've ever had. The Meatloaf is called the "Meatloaf of the Gods," and it truly is. I don't even like Meatloaf and I literally savored each bite of this culinary masterpiece. It is extremely filling because it is made with nutrient rich local meat, savory vegetables & topped with the best gravy I've ever tasted. Yum! For $10, how can't it be "As good as it gets?" If you like pie, also make sure to get a slice. It is delicious!

Input: OPTIONS:
- negative
- positive What would be an example of an positive review?
An example of an positive review: Great place. Always fresh and always great service. A lot of sushi places you get ignored or slow service, but not here. If anything, they might check on you TOO much, if that's even possible. Super friendly, lots of choices and every kind of roll, great AYCE. Seriously can't go wrong with this place, it's always great.