Problem: Went to Noodles the day after my friend got married at the Bellagio. We had a large party (10 people) and waited for an hour and a half as other groups were seated before us. After waiting this long, the staff finally thinks to offer to split our group. (Really?! You just sat about 5 parties in front of ours, and from what I saw of the restaurant, you probably could not have found seating for our entire group anyway---so what took so long?) My now shrunken group of 6 finally gets seated, and the waiter takes 15-20 minutes to come over and take our orders. (BTW, what restaurant does not offer a side of veggies? The only veggie offered separately on the menu was edamame, for $7!) When the food finally rolls out (slowly), the orders are completely wrong. I ordered the Beef Brisket Stew Noodles. What I got was oxtails with noodles and bok choy. One of my fellow dinner companions ordered the beef brisket fried rice. She also got oxtails with fried rice. We tried to talk to the waiter and he raised his voice to tell us that it was brisket (we simply asked what kind of meat it was) and then ran off. We flagged down a waitress that was bringing water and asked her and she said "london broil". I'm sorry, but there is no way that I am mistaking oxtails for brisket (I am from TX, I know my cuts of cow) or london broil. (Presuming that either myself or the waitress were correct, what was in my bowl is not what I ordered.) My friend absolutely refuses to eat her food, as she doesn't mind eating ox, but just doesn't want to eat the tail. I nibble at my food (mom used to make oxtail stew at least once a month when I was a kid, so I'm familiar) but I am not pleased. Brisket/ London Broil does not look like medallions of meat connected by ligaments. The meat was tender, and there were no bones, but I was reconstructing oxtails (minus the bone) on a plate on the side by the end of the meal. Another one of our group ordered chicken chow mein. Her meal did not arrive for 20-30 minutes after everyone else got their food, and only came out after we flagged the waitstaff down multiple times to ask about her meal. My friend's mom ordered Soya Chicken with the chow mein noodles. She got poached chicken (there was no way that chicken was marinated in soy sauce-- we all know what boiled chicken looks like!) and the wrong noodles. When she asked the waiter about it, he insisted that it was soya chicken and argued with her about the noodles. She had also ordered combination fried rice with bbq pork and chicken, only to receive rice with beef and shrimp. She decided not to argue or ask the waiter about it because we had so many things wrong with our table's meals and no one even tried to correct it. Ok, so I'm not one of those "the customer's always right" people when I go out, but for a restaurant in the Bellagio, I expected way better service. If you are out of brisket, tell us. Don't lie and say it is something that it is not. Don't argue with your customers about what they ordered when you bring what is clearly the wrong thing. This was a horrible dining experience, and I'd never repeat it again. In Summary: Overpriced. Limited Options. Rude Waitstaff. Unwillingness to correct errors even when confronted, to the point where the servers are lying about what is on the plate.
How would this review be described?
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A: negative

Problem: Very good theater with friendly staff. The theaters have good screens and chairs. Now they have their deal on Tuesday where you get 2 tix, 2 drinks and 1 popcorn for $22. You can't beat that price. I don't know how long that deal will go on but I hope it goes on for years. I love the stars in the ceiling at the box office.
How would this review be described?
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A: positive

Problem: After having 2 stellar meals on previous visits, we decided to head to Sumomaya at the last minute to ring in the New Year with one of their famous concoctions from the bar. After settling into our seats at the bar, my daughter was carded and, despite the fact that she is 22, they refused to serve her a drink because of her ID being "vertical". She was humiliated and embarrassed. I understand the need for laws, especially when preventing under age drinking, but she is of legal drinking age..... And she was with her mother, for heaven's sake! It ruined what had been a wonderful evening, celebrating the New Year. The General Manager was completely inflexible, citing that the law was new ( he said it was instituted in Nov, when it was July) when we told him she had been served on our two previous visits. We won't be back!
How would this review be described?
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A: negative

Problem: Fyi- Based upon an attempt to schedule an appointment. I was referred to this salon for a Men's cut by the hotel spa. When I arrived today to THEhotel I wanted to get my hair properly trimmed up so that I could look my best over this four day vacation. The phone was answered by a guy named Bobby and I started to inquire about their specific location & mentioned that I wanted a cut & style. He smugly answered my initial questions and made me feel as though I was inconveniencing him. I then asked about hours & asked if I could make a reservation for the next day. Again he was very abrupt with me and he asked me what I wanted done so I replied that as I mentioned before, that I wanted a cut & style or just the essentials. Then Bobby laid into me stating that there are several services and that I needed to be more specific. Huh!? After a little hesitation I asked him to explain the options in his words so that I can choose one. This is when it was obvious to me that he was plainly in need of better people skills. Once he rattled off a short list and then blew off going through anymore while insinuating that there are too many options to list...I calmly told him that his attitude is enough to turn me off & I won't be coming there. I am fussy about where I get my hair done and not afraid to spend to get it but poor front desk help is discouraging. They may provide great service here and sadly I didn't get the chance to enjoy any of it:-(
How would this review be described?
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A:
negative