Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: This was my first time staying at the Hard Rock hotel in Chicago and I have nothing but hate for the entire experience. The building itself is maintained, however the staff is rude and inept to the point of making their customers feel physically ill. And while the outside appearance is fine and dandy, my room 325, was repulsive. As soon as the bellboy threw my luggage onto the room's ground and verbally demanded a tip, I noticed insects of all kinds scurrying around, the room was pungent with what smelled like human excrement, before I could say anything to the bellboy he had taken his tip and fled. Immediately I went to the front desk and was made to wait for over a half hour, a complete waste of time, because as soon as I had reported my problem I was told that no other rooms were available and I would have to make do, they did however say I could stay the night free of charge. The next morning as I was set to leave I decided I would try the breakfast, in hopes of finding one redeeming quality. Let me tell you, that breakfast tasted like space food with dirt and mold, the worst breakfast I have ever had in my entire life. Overall the employees are arrogant and callous, with the work ethic of a 2 year old child, they cannot cook, the room for me was poorly maintained, however they are good at refunding your money.

Output:
negative