TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: Does anyone else think it's weird this business keeps opening and closing at different locations? Anyways, here's my review from when it was on 7th st and northern.

Been here twice now, first time I got the ribs which were average at best but pretty expensive considering they weren't special. I went there today to get some chicken and Mac and cheese, I figured that at lunch this place would have been packed -- completely false. I was the only one ordering food and waited a good 10-15 mins before I had to ask them how much longer. Seriously, I could hear the 3 of them talking and they forgot about my order! It definitely doesn't take 15 min to get food ready. The food is 2.5 stars at best, service is about 0 stars. If you want good BBQ, you're much better off going somewhere else despite Stacy's appearance on tv. Go to Joe's Real BBQ in Gilbert, good food and good service

SOLUTION: 1 star

PROBLEM: The Yelp title under 2 stars is, verbatim: "Meh I've experienced better."

When it comes to Time Warner Cable, nothing could be further from the truth.

The Good:
-If you can lock into an affordable contract for a number of years, you're golden.

-Wireless speeds vary and I'm happy with my current download times.

-Movies On Demand are current and *usually* play just fine.

-I'm also a fan of the start over option, even though it's only available on select channels.

The Bad:
-Customer service ranges from acceptable/moderately helpful to downright ridiculous. This includes obscene wait times and employees who (seemingly) have no idea a) what's going on with outages and b) have absolutely no power to rectify any problems whatsoever.

-Outages happen. I get it. But have a plan in place to address them and fix them in a timely fashion when they do. TWC is not speedy.

-If you do want to renew your service and pay a reasonable amount of money for internet, phone and cable (i.e. $150 or less per month), you really have to jump through hoops...and threaten ditching the service altogether.

-As Angie P said - there's really no incentive to stay a loyal customer because the rates keeps increasing. I find it extraordinary and brazen that TWC automatically upcharged my bill after a few years and expects me to pay an additionally $40 per month without giving me any reason whatsoever as to why my rates are hiked.

I wish I could break up with TWC, but as of now I'll just sulk over my newly negotiated monthly rate.

SOLUTION: 2 stars

PROBLEM: Whoaaaaa It's a bar in the middle of a casino....WOW...Ya. Wow....Uhm I can bring an ipod and be my own dj. Ya I can bring my collection of....Kelis, and Pet Shop Boys, Flock of Seagulls, and Yanni. Then I'd get all the girls. Because I can buy them all drinks in the middle of a casino, and jam to my dope sounds....in the middle of a casino.....and maybe get bottle service....in the middle of a casino....I can get game in the middle of a casino...
Ya actually it's nice. For being a bar in the middle of a casino. One of my friend's used to bartend there....and ya. It's ok - I guess I can stop there for a drink....and pay 12-14 dollars instead of putting a 20 in a slot machine and waiting for a cocktail server....

SOLUTION:
2 stars