Q: negative

A: Frankly, I was irritated before we even got in. We booked online, thinking we'd be able to see when there was an opportunity to see the pandas and plan our trip for whatever day they had availability. Strangely for the first-choice day it appeared not to be necessary to book a time slot, so we bought tickets. The website happily takes your money. But at the drop down list to "select your panda entry time" it appears that "general admission" does not mean "general admission to see the pandas". In fact it means "sorry, all slots are taken". Obviously. To make matters worse the supervisor / manager got arsy with us for asking why the website didn't offer the option to book a time slot, and when we could go. I would have quite happily have enjoyed the zoo with or without pandas, but as it was I spent the whole day feeling conned by a cr***y website. That aside, the zoo's fine I guess. Good exercise walking up the hills, but lacking the wow factor that really great zoos have. And while I'm ranting, the restaurants were laid out by people who have never eaten there - the layout is awful.

Q: positive

A: A very laid back locally-owned bagel shop at McClintock & Southern in Tempe. I really like their bagel breakfast sandwiches. I'm not much of a bagel aficionado in general, but people tell me these are as good as it gets. This would be pretty much the opposite of visiting an Einstein Bros.

Q: negative

A: Aweful door man. I was looking for shuttle to convention center. This guy whom I ask for direction, he told me " who told you that we have shuttle service in this hotel?" He really want to find out even before he answer my question. I ask him again the same question and he was pissed off. But customer service:( not helpful stuck up door man!

Q: negative

A:
I came here based on a friend's referral. The lady who did my nails was EXTREMELY unprofessional. First, she left me in the middle of the procedure to go get a jacket. She came back after five minutes and proceeded to continue without apologizing for her rude interruption. Then she picked up a call and started talking, once again stopped doing my nails. She was so rough with my hands such as: pulled it towards her forcefully, pinched my fingers, cut my cuticles too deep, etc. I brushed these actions off because I'm not the type to demand my money back. So she had a LOT of white nail polish on my fingertips and I asked her to take it off. She did as I told and there was still polish on my fingertips. I asked for her to remove the specks. She then proceeded to speak in Vietnamese (which I understand) to the other manicurist "She's so picky. There's nothing even there." I sat there. Just BAFFLED. But once again, I brushed it off. My friend said I could get a discount because of connections so I was talking to her about it (she was sitting next to me getting her nails done). I guess the manicurist heard & after she finished my nails she said "pay me here." and I was like I don't go to the front? & she kept demanding me to pay. Then she said "tip too?" when I didn't give enough. HORRIBLE SERVICE. I'm still enraged by the horrific treatment to this day.