Q: I don't even know where to start. Friendly and courteous staff? The best sandwiches in town? Bomb cookies and Rice Crispy treats? Chilled Kool-aid on tap? Sure they take a while to get your order to you, but good things come to those who wait. One of my favorite places to eat. Period.

A: positive

Q: Ordered from them last night and the next day they turned around and said it was a computer error and that they really "didn't have any in stock". BS. Don't remember exactly what it showed last night but was around 200 when I ordered. The next morning after their cancellation email it now shows 189 and the price was much higher. This does not smell like a computer error - but more like they made a price mistake and blamed it on the computer. I call BS - if they can't even admit when it's a human error... what else will they lie about.

A: negative

Q: I wanted to like this place and I wasn't disappointed. We sat "outside" and they graciously placed the two of us at a 4 top--despite the fact they were booked and the greeter was dealing with many people bombarding her with questions. Nothing stood out as amazing, but it was all solid. I had the bucatini della amatriciana. Homemade pasta, nicely cured ham, and a light sauce. Perfectly sized portion. My S.O. had the crispy duck which was indeed crispy and flavorful. The cheese selections with condiments (marinated cherries, apricots and black truffle honey) were delicious. Good bread too! More Italian than Italian-American, and appropriate, since you are in San Marco Square. ;-)

A: positive

Q: We like Serendipity. Yes it is overpriced, I mean $11 for a frozen hot chocolate but it is soo good. This is my 2nd time dining at this location and it wasn't that great, we ended up with food poisoning. We ordered the nachos as a appetizer. It came with black beans, crusty old looking ground beef that must have been sitting somewhere for hours and cheese. The small amount of meat on the nachos had that dark crusted over color on the top and we should have known from that point on but they were $14 so we ate about 1/3 of the order. We both ordered the up the skirt steak, it was pretty good but again we both ended up with food poisoning -though I can't say if it was the steak or the nachos that got us. I tried the green tea frozen drink and it was way too sweet for me but they were kind and switched it out for me. Our server was nice, he was really busy so another guy (mgr?) took our order for us and brought us water which was nice. I don't know, our bill was about $90 with tax and tip for 2 entree's, 1 appetizer and 2 hot chocolates and that was with their TR's discount. I would only come back for the frozen hot chocolate, after the night my bf and I spent in the restroom we will stay far away from the food. I will say that last year we had the white pineapple sangria and it was the best I've had, so I guess I only like their beverages. **update - ok after looking at the pictures of other peoples nachos ours looked nothing like that, I am convinced it was the nachos that got us sick. Maybe they gave us a old order that had gotten returned or cancelled or that was sitting because ours certainly didn't look anything like other peoples pictures. Ugh :(

A:
negative