Sentiment analysis: I called this location to see what their wait time was and the woman who answered, Angie, informed me that there was no one there and to come in. I asked to put my name in and she stayed that it wasn't necessary. I asked her again and she insisted that I didn't need to. I drove the 4 minute drive from my location to this great clips and when I arrived every seat was full and there was a 35 minute wait. I mentioned that I had just spoke with someone and asked to put my name in and every person acted oblivious. No apology whatsoever, horrible customer service.

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negative

Sentiment analysis: This is an easy place to pick for lunch with my work friends. They offer a nice selection of salads where even a half order is too much for one person - like other reviewers, the caramelized peach is my favorite. Artichoke and spinach dip is always tasty, pear / gorgonzola pizza is delicious, the new bianco flat bread is tasty, and my lunch companions always get different salads and pizzas and are always pleased. They did switch to sourdough bread for a start - not my favorite but theirs isn't too powerful. I liked the herb oil but that didn't get to our table with the last visit so it might be out already. Parking is easy, at least until they replace On the Border which is across the "street" and the best place to park when you visit. Service is mostly good but we have had a couple of bad experiences, not enough to change my opinion though. Ask for salad dressing on the side if you're concerned about getting too much, I'm not a fanatic but they load it at times and it will turn a nice salad into a drippy slaw. The guy that manages this place during the day does a great job and always looks tired, I would too if I had to deal with running a place like this. It's a chain and and a tad overpriced...that being said, it's a pretty good option when you can't figure out what else to do. A true 3.5 but I'll round it up for how hard they try.

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positive

Sentiment analysis: i have gone to many nail salons in the area, and this is the only salon that I have found worthy of being a loyal customer to. It doesn't matter what tech you get, they all do a very good and personalized job. The relaxing hand massage and time taken for the client is far superior to other salons. This salon is the best and I am have always been pleased with the professional and pleasant techs. I am a regular and i intend to stay one.

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positive