We hired Story by Photo to shoot our Destination wedding in Riviera Maya in 2007. We were hesitant to hire anyone because of all the nightmare stories we have heard about Destination Photographers just not showing up to some other brides weddings, terrifying! But after extensive searching we found that Gino and Heather have been doing this for quite awhile and we felt extremely comfortable in hiring them. Glad we did! Simply the most amazing non traditional photos we could have dreamed of! We highly reccomend them to anyone looking for a Destination Wedding Photographer. We are happy to say we also recieved our album on time as well and it was nothing short of Spectcular. I mention that after reading that horribly cutting review of what appears to be a brideZilla a few reviews below. That review saddens me as Gino and Heather were absolutely the coolest and easiest to work with! So much so they will be doing my sisters Wedding next September in Long Island. Jackie and Eli Yonkers, NY
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positive

I found this company on Craigslist. I left them a message and wrote them an email on a Friday and they did not return my call or email. I ended up calling them Monday afternoon and requested to have a technician fill up my refrigerant. I was told, "well it's hot right now so everyone's a/c isn't getting as cold as it should" and did not offer to send a technician. I ended up calling another company and they had a technician at my house the same day. Their technician tested my refrigerant and found out my unit was low. Go figure. After they filled my refrigerant, my unit started blowing cold air and was working excellent. I wouldn't recommend this company to another consumer due to my experience.
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negative

The food here is usually better than at other local TGIFs, but on my last outing with friends there were massive service problems. A server was slow to arrive at our table, and I had to get my own silverware from an adjoining table in order to have eating utensils. My Iced Tea order was first forgotten, and when it finally did arrive contained almost no ice. One of my table-mates had food gunk visible on his initial knife, and loud chatter from adjoining tables mixed with too loud piped in music made it difficult to carry an understandable dinner conversation. Complimentary homemade tortilla chips for being a TGIF card holder were very good dipped in salsa, but our table was not bussed of empty appetizer dishes until almost at meal's end, and then only at our party's urging. Worst of all, the waitress totally forgot to put in an order for a fellow diner's salad and cheesy chicken skillet, and then took at least 15 minutes just to bring the salad. The entree did not arrive until the rest of us were finishing ours. Onion Soup was good, except the cheese top floated on two croutons. My Spicy Cajun Chicken & Shrimp Pasta dish was very tasty, and a Hot Fudge Sundae was good, and for once included enough hot fudge. So, on this visit the food was good, but the service was decidedly not. XX-1/2 stars overall!
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negative

Great dining experience. The food was great. Great ambiance and presentations. Could get a bit expensive with wine. But definitely worth the try. Enjoyed it very much.
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positive