SERVICE: Something is clearly amiss here. After ordering our drinks and food at the same time, we waited for 15 minutes as we wondered which would arrive first. After deciding that we would give them two more minutes for SOMETHING to arrive before walking out, our drinks arrived. Our server seemed frazzled but was very apologetic. The manager caught wind of our situation (or maybe he just saw the stopwatch running on my phone) because he came over to apologize as well. He offered us some "complimentary sauces" to go along with our fries, but, not surprisingly, those never arrived. (And I was looking forward to those "apology sauces.") Oh, and our check showed up before being asked if we were interested in dessert (which we were)! I guess they weren't offering any that night. Oh well. ATMOSPHERE: It's difficult to tell where the sports book ends and the Umami Burger begins, but maybe that's the point. Either way, I can't say I enjoy eating while ESPN commentators scream in my ear about college football, but that's just me. FOOD: Not much to say here. The fries were okay and there wasn't anything all that offensive about the burgers, but nothing stood out. So, as Las Vegas locals with lots of other restaurants to try, we won't be visiting Umami Burger again.

negative

Went to Merchant for dinner tonight. Ordered a well-done burger, as usual. But what was really unusual was when someone from the kitchen came out with complimentary cheese curds for our table because we had to wait longer for the well-done burger. That has never happened at any other restaurant we've visited. Food and service were both great. We'll be back for certain.

positive

We went today and spent some time reading and doing work (yes I did work on a Sunday and it was the Forth of July) - anyways on to my point. I learned a new fact about this place that bumps up my appreciation for it - free refills on iced tea!!! Can't beat that! Also - its a good place to get some work done - lots of good sized tables. As before - donuts were delicious!

positive

The owner has lots of interesting travel stories to tell. She definitely tries to befriend her customers. I've been there for lunch and dinner. I tried their Bhaklava and it is way overpriced as well. The service was good, but the food is way overpriced for the slightly above average food. Spend your money somewhere else.
negative