Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Let me give you an example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
The answer to this example can be: positive
Here is why: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

OK. solve this:
On a recent business trip to Chicago, I had the unfortunate circumstance of staying at the Fairmont Chicago Millennium Park hotel. Upon entrance, the lobby is beautiful and the hotel seems very nice. However, as I approached the check in counter, the woman working there was very terse and rude to me. They had me booked in the wrong kind of room and when I asked about changing it, I was snubbed and made to feel like it was a tremendous imposition for them to accommodate me. After a half hour, I finally received the correct room. The linens on the bed were of a very cheap quality, they were scratchy and had a musty smell. Also, the bathroom wasn't cleaned properly as there was still trash in the waste basket (including a condom) and there was no shampoo. Also, I had a coffee pot in the room but no coffee. When I called the front desk to ask for some, they told be it was not free and would I like to charge the coffee to my account. I found this hotel to be shocking and highly recommend that no one stay there.

Answer:
negative