Problem: Melissa is amazing!!! Great for first-time Brazilians or waxing veterans. So professional and makes the whole process perfect and painless. I am already looking forward to my next visit. Thank you so much!!
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A: positive

Problem: I wanted to like it..... The food is ok. Service was lacking. From the first moment the waiter only bothered to take drink orders from 3 of the 4 of us. Then the food order came; one of the orders was wrong and the response was "You don't want it?!" You don't want this meal you did not order? No we wanted what we ordered. Disappointed is really where I am on this one. Oh and the chop sticks my wife got with her meal was actually just a chop stick, yep just one stick. Maybe they will upgrade the staff or teach some manners. Either one would be better than where they are now.
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A: negative

Problem: First of all, I love thin crust pizza from a coal fired oven. Grimaldi's on Scottsdale Road is tasty, crisp and reminds me of the great pizza from Philly. The '2' is because of the dumb schedule and poor service. We stopped recently for lunch and had an excellent pie. But the service was really crappy, it took 15 minutes for someone to wander by and collect our order. Then we wait another 15 for drinks, and finally the pizza showed up. No one refreshed the drinks or came by to check on us. AND, there was only one other party in the place! The other item is availability. They re-stoke the fire in the oven at 4:00 PM. So you can't get a pizza until 5:30. Now if you want to stop on the way home to get a pizza for Friday night dinner, forget it. Dumb.
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A: negative

Problem: Oh God I wish I would have read these reviews before I came here. Worst experience ever. I ordered my food over the phone and was told it would be done in 20 minutes. We got there in 30 minutes. As we were about to pay, my husband saw a guy in the kitchen drop a bag a fries on the floor, which spilled out all over the floor, scoop the fries back into the bag and then dump them into the fryer. My husband said something to the cashier, ("did he really just do that?") and the woman got so pissed. She told him he must not know what he had seen and that the guy definitely threw the fries in the trash, not the fryer. My husband started to dispute it with her but I told him to leave it alone. We didn't order fries anyway and I'm starving. The woman WOULD NOT let it go. She kept going on and on about it even though we said it was fine and we just wanted our food. Even though we were there after the time they said it would be done the woman said with a smirk that it wasn't ready yet. We sat down in the dining area and waited ANOTHER 20 minutes. I finally go to ask the same woman how much longer it would be. She ignores me the first time and the second time I said something she just told me give her a minute and went on ignoring me. I sat back down and waited another 10 minutes before I finally asked her as she walked by if she had time to talk to me yet. She looked at me blankly. I said, "When. Will. My. Food. Be. Done." She smiled condescendingly and said "10 more minutes" she was obviously very pleased with herself. I told her to keep that shit, got my money back and left. NEVER AGAIN!
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A:
negative