Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My stay at the Hotel Monaco recently was fantastic. We got a very reasonable price for our stay (especially since we were a AAA member), and there was plenty of perks to utilize; in-room spa treatments and an evening wine wine hour to name a few. Another thing that the kids really enjoyed was that, upon request, the staff brought us a fish in its own fishbowl for our room. How cool is that! The staff were all very helpful and friendly and our stay was very enjoyable. I would definitely recommend the Hotel Monaco to anyone in the downtown Chicago area.

Answer: positive

Question: My recent stay at the Talbott Hotel in Chicago was miserable. My visit began on the wrong foot when they couldn't locate my reservation. I had my reservation code and the email confirmation but they insisted they couldn't find me "in the system". We finally agreed to scrap that reservation and start over. That process was lengthy as they were training a new girl on how to take reservations. The room that I had originally reserved (King) was not available and I had to wait 45 minutes for them to clean a Double room. I was so tired from the traveling and the hassle at the front desk that I decided to stay in and order room service. It took an hour and a half for my food to arrive. When finally delivered, it was cold and not exactly how I had ordered it. So now I am cranky, tired and starving! I ate what I could from the mini bar (poor selection of items) and went to bed. The room was spacious but had a stale smell to it, as if someone had smoked in it. The next morning I complained and wanted to change rooms. The woman at the front desk couldn't be bothered with me and didn't try to make things right in any way. I decided to check out and go to another hotel for the remainder of my stay in Chicago. I will never waste my time or money at The Talbott again.

Answer: negative

Question: The Hilton Chicago was amazing!! It is close to almost everything that Chicago has to offer! We could walk to Lake Michigan, Grant Park, Niketown, Watertower place, etc. The rooms were very nice and refreshed every day. Also, they allow pets!! You don't have to go far to get good food because they have a few different restaurants right there! Overall experience was an A++.

Answer:
positive