Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I LOVE chain hotels. I love chain hotels because as much as I'm willing to try new things, I'm a bit apprehensive when you start messing around with my ability to get a good night's sleep. I'm cranky and unpleasant enough even when I'm not exhausted; I don't need help! So I'm very pleased to report that No 53 Frederick had accommodations that were better and more spacious than the typical chain, but with the friendliness you hope for from a B&B. We had a blast during our stay here. The innkeepers were friendly and helpful, the room was clean, airy and spacious, and the location is within easy walking distance of everything touristy in town. Breakfast was excellent as well; they contract breakfast out with a restaurant next door to the building, so you get real food and not a random guy cooking over a four-burner stove. I still look back fondly on my whole fish (head and all) I got to eat to start my day. (I don't think my wife was as enamored.) Of the many places in the UK we stayed on our last trip, this one was the best. It's good to know that when I return to Edinburgh (and I will most definitely be back, it's AWESOME), I don't have to wonder about where I'll be staying.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Okay. So, yes, I did have high expectations. I waited more than a month to go to this place because of schedule conflict, not because it's restaurant week. It wasn't worth it. IDK. Maybe it's because it's restaurant week. But that's not a good excuse. The interior didn't look much like what it looked like on the internet, the calamari was too cooked, my wife's pasta was almost as hard as twizzlers and the desert was too sweet. I would not recommend this place to anyone.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I would like to start this review by saying that I have been coming to Ken's Nails and Spa for a few years now for several different services and - in the past - have always had great service and results. I have always been greeted immediately and have never had to wait more than a couple minutes before I am taken back for services. It truly has been my go-to in the past and I am super sad that I am going to stop frequenting this business. I am not exactly sure what has changed but my last few visits have been anything but pleasant. First, a couple weeks ago I came in for my normal eyebrow wax. Usually I am in and out in a couple minutes with perfectly manicured brows. This time I left with my eyebrows on FIRE. I went to the Albertson's following my appointment and bought some cooling aloe gel for relief but nothing helped. The area ended up breaking out in blisters that last at least a week. I had several people ask me if I had suffered a burn. Yikes! it was not good and extremely painful. I let the bad eyebrow wax slide and thought maybe it was a fluke accident and went back last night for a mani-pedi. I feel bad because I am not sure the tech who was working on me really understood some of the things I was trying to communicate to her. At one point I asked her to file my nails slightly shorter and she said "ok" but then just moved on. That wasn't really the worst part though. During both the mani and pedi she repeatedly hurt me while removing my cuticles. I can be a wuss so I know sometimes it is just me being a baby but this was ridiculous. At one point I gasped and pulled my foot away and the nail tech next to her actually had to scold her and tell her to take it easy. Needless to say I left with one nail bleeding which didn't stop for over an hour and is still painful to the touch.