How might one describe the sentiment of this review?
Terrible! Front desk was no help with locating our room. Written on the room key was 11156. My thought is 11th floor, room 156. Turns out it was 11th floor, room 1156. There is both a room 156 and 1156 on the 11th floor. Btw, apologies to the couple in room 156 for trying my key 50 million times in their door. Got to our room finally after we found a member of housekeeping tell us "go looong way over there (points to left), and keep going far. You find it." Well, it was far. The room we booked thru their site was for a renovated king room. I'm sure you have read other reviews about how dirty the place is. All true. I'll attach pics. Balcony door was drilled shut. Filthy floor. Boogers and spit on closet mirror. Hand prints on mirror over bed. Mildew on mirror over in room gigantic tub. Tub had a crack and dirty. Carpet looked like it was either a fun party OR hobos were carving a camel with spoons in there. Either way, gross floor. Mystery goo on bathroom tile floor. Nasty funk smell in room. We called front desk (Anna) and were assured they do not advertise renovated rooms and do not have any renovated rooms. Then she tried to tell us not to book thru 3rd party websites and they will put where they want to put us. We BOOKED THRU THEIR SITE! Anna tried to tell us we were not going to get our money back and will be charged a cancellation fee. We went down to check out, Bryce did not seem the least bit surprised of the mess. Best part about our visit was actually getting our refund. I don't even feel like playing in the casino here because of the hotels condition and staff....
* negative.
* positive. I think the answer is
negative