Problem: What would be an example of an positive review?

Answer: WITH OUT A DOUBT THE BEST FISH STORE IN HENDERSON/VEGAS for one reason EXCELLENT CUSTOMER SERVICE!!!! Knowledgeable friendly staff that genuinely want to help. The store is small but has an excellent selection of coral and salt water fish (no freshwater fish). Also if there is a particular fish you want that they don't have, they will find it for you. They personally drive to California once a week and pick out each individual fish that enters their store, thus all of their fish are healthy with amazing colors. I have bought several fish and coral from them that are all healthy and still doing great months later! They have a modest selection of tanks for sale, but offer custom built tanks to any size and dimension. Whether you are an expert in fish or never owned a fish tank they have the means to help you. No question to big or too small. The reptile selection is of equal quality. I STRONGLY RECOMMEND YOU CHECK THEM OUT!

Problem: What would be an example of an negative review?

Answer: Bad customer service. I was on my third rescheduled appointment (the doctor had to reschedule); I show up to my 3rd rescheduled appointment only to be told the Nurse Practitioner was running 1 hour and 20 minutes behind. I came from work to this appointment. They could have picked up the phone to let me know! I asked if since I lived up the street if I could come back in an hour and was told "no" they would take me back right away. To do what? Sit there naked in a gown for an hour and a half? No thanks! Will be going elsewhere from now on.

Problem: What would be an example of an positive review?

Answer:
Excellent at the price point, great service, comfortable and fast. Free WiFi. Go B&M!