I apologized in English saying , " Sorry , I do n't understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her .

Question with options to choose from: Why is the narrator experiencing issues with the travel she is on ?
Options are:
(i) The narrator is experiencing a cultural difference .;
(ii) The narrator is experiencing a language gap .;
(iii) The narrator is experiencing a social faux paux .;
(iv) None of the above choices .;
(ii)