Q: This service is really poor. Had items stolen out of my car. Reported and nothing. Also very slow on car return. Poorly organized. Only use them if you're going to miss your plane and are willing to take the risks and plan to camp out while you wait for your car.

A: negative

Q: Everything is so good. Everyone at our table ordered a different burger. My favorite was the Kiki burger. But don't miss the appetizers--the duck and pork steamed buns were amazing!

A: positive

Q: They seemed really nice and liked doing ALOT of talking. I took my car there with a bad misfire issue. My lessons learned included 3 things: 1. My initial diagnosis was wrong (close but still wrong part), and therefore authorized major engine repair which I would not have done had I gotten a second opinion or put "eyes on" the supposed damaged part. Recommend better communcation on definition of diagnoses to include, but not limit to, "damaged" vs "suspected damaged" parts. Oh, and ask to return all replaced parts. 2. Don't authorize work without a written estimate. They were very hesitant to give me one and when I finally got it, I still didn't recognize that the repair estimate only included the labor for disassembly and several additional diagnoses charges which I did not authorize and were obviously not done which ultimately led to the improper diagnoses. They did remove these additional diagnoses charges BUT then informed me the cost nearly doubled when they added the reassembly charges??? Really? 3. "About 2 days of labor" doesn't mean 2 calender days and I would suggest getting an "approximate" calender timeframe so you are not surprised (as I was) when it takes weeks. I listened to long speeches that estimates of cost and timeframes can't predict unforseen findings/parts and that was why they were hesitant to give me the written information upfront, but YES I understand this. I had to beg for the minimum labor and parts to get the estimate I did receive and they STILL left out the reassembly charges. It is hard to find a good BMW mechanic and I think this shop could do pretty good work with good communication upfront.

A: negative

Q: We went here tonight with another couple for the first time, and we were all very impressed. We will definitely be back! I can't wait to try the daily specials in the future. Our chicken kabobs were tender and just the way I like them. The prices are fair, and you get a lot of good, fresh food for your money. I am happy that this place is right down the street from us. How lucky we are to have this jem in Ahwatukee! It would be nice if the restaraunt had plain yogurt on hand for those of us who like to eat this kind of cuisine with it.

A:
positive