Read the following article and select the best answer. Article: Mobile Phone Manners Mobile phones have changed the way we communicate;they have also brought about problems in phone manners.Gaik Lira, a Singapore-based advice has some advice on phone manners. When dealing with missed calls,the person being.called should return the call."Calls should be returned as soon as possible, and no later than the following day. Anything later than that,and an apology or a reason for the delay should go with the call." Text messages should be kept short and to the point.If they go beyond four or five lines,call or e-mail instead."The use of short forms should be among family members and friends,never in a business situation." Speak in a low voice as if you were talking to someone next to you.If the connection is bad,don't raise your voice in order to be heard,simply move to another place where the connection may be better.And if that doesn't work,tell the caller to call you back or offer to call at a later time. When a conversation is cut off due to a bad connection,the person who started the conversation should call back."It may be inconvenient for the other person to return the call,especially if it's an unlisted number,or an overseas call." When running late for a date or meeting,it is acceptable to text to inform that you'll be delayed.Messages should be apologetic."A message like'Sorry.Will be about 30 mi- nutes late due to flight delay'is considered polite and thoughtful." Taking calls during meetings is only acceptable if you have informed the chairperson that you are expecting an urgent call.If you get an unexpected but urgent call,apologize to those present and offer a quick explanation as to why you have to take that call.Then leave the room to contioue your phone conversation. Question: Which of the following is a proper text message in a business situation? - Will send it to you tomorrow. - Will send it 2 U 2 moro. - Pls send it 2 me B4 2nite. - I will try my best to send it to you tomorrow and please wait patiently and don't worry about it.
Will send it to you tomorrow.

Read the following article and select the best answer. Article: Imagine you're in a dark room, running your fingers over a smooth surface in search of a single dot the size of this period, How high do you think the dot must be for your finger to feel it? Scientists have determined that the human finger is so sensitive it can detect a surface bump just one micron(l0-6m)"high. The human eye, by contrast, can't tell anything much smaller than100 microns.No wonder we rely on touch rather than eyesight when faced with a new roll of toilet paper. Biologically, touch is the mother of all sensory systems.It is an ancient sense in evolution: even the simplest single-celled living things can feel when something brushes up against them and will respond by moving closer or pulling away. It is the first sense aroused during a baby's development and the last to weaken at life's peak. Patients in a deep coma who seem otherwise lost to the world will show skin reaction when touched by a nurse. "Touch ,is so central to what we are that we almost cannot imagine ourselves without it," said Chris Dijkerman."It's 'not like eyesight, where you close your eyes and you don't see anything. _ .It's always there." Long ignored in favor of the sensory heavyweights of eyesight and hearing, the study of touch lately:: has been gaining new concern among scientists.They're exploring the effects of recently reported false touch impressions, of people being made to feel as though they had three arms, for example, with the hope of gaining the true understanding of how the mind works. Others are turning to touch for more practical purposes: to build better touch screen instruments and robot hands, a more well-rounded virtual life.. "There's a fair amount of research into new ways of offloading information onto our sense of touch," said Lynette Jones. "To have your cell phone buzzing (making a low sound) as opposed to ringing turned out to have a lot of advantages in.some situations." Touch is our most active sense, our means of seizing the world and experiencing it 'first hand. Dr.Susan Lederman pointed... Question: In the view of _ , movement is needed when we want to know something by touching. - the author - Chris Dijkerman - Lynette Jones - Susan Lederman
Susan Lederman

Q: Read the following article and select the best answer. Article: Perhaps you will visit New York one day. You might be a student there. Here is some advice. Get a good map of the city. It will also have subway and bus maps. Remember the directions--uptown, downtown, east and west. Feel the excitement of New York .Have fun! NEW YORK CONVENTION AND VISITORS BUREAU Address:90 East 42nd Street,N.Y.100017 Telephone:6871300 TIMES SQUARE INFORMATION CENTER Address:43rd Street between Seventh Avenue and Broadway Telephone:5938983 TRAVELERS' AID SOCIETY Address:204 ast 39th Street,N.Y.10016(central office) Telephone:6790200 TRAVEL INFORMATION:NEW YORK SUBWAYS AND BUSES Telephone:3301234 OTHER TELEPHONE NUMBERS The weather:WE 61212.The time:ME 71212 Emergency (Police,Fire,or Ambulance):911 or "0" for operator A doctor:8971000 USEFUL BOOK Seeing New York; The official MTA Travel Guide,published by the Metropolitan Transportation Authority. Question: If you lose your passport in New York, you may probably get help from _ . - CONVENTION AND VISITORS BUREAU - TIMES SQUARE INFORMATION CENTER - USEFUL BOOK - TRAVEL INFORMATION
A: CONVENTION AND VISITORS BUREAU

Read the following article and select the best answer. Article: Thinking is something you choose to do as a fish choose to live in water. To be human is to think. But thinking may come naturally without your knowing how you do it. Thinking about thinking is the key to critical thinking. When you think critically, you take control of your thinking processes . Otherwise, you might be controlled by the ideas of others. Indeed, critical thinking is at the heart of education. The word "critical" here has a special meaning. It does not mean taking one view against another view, as when someone criticizes another person for doing something wrong. The nature of critical thinking is thinking beyond the easily seen--beyond the pictures on TV, the untrue reports in the newspapers, and the faulty reasoning. Critical thinking is an attitude as much as an activity. If you are curious about life and desire to dig deeper into it, you are a critical thinker. If you find pleasure in deep thinking about different ideas, characters, and facts, you are a critical thinker. Activities of the mind and higher-order reasoning are processes of deep and careful consideration. They take time, and do not go hand in hand with the fast speed in today's world: fast foods, instant coffee, and self-developing film. If you are among the people who believe that speed is a measure of intelligence , you may learn _ from a story about Albert Einstein. The first time Banesh Hoffman, a scientist, was to discuss his work with Albert Einstein, Hoffman was too nervous to speak. But Einstein immediately put Hoffman at ease by saying, "Please go slowly. I don't understand things quickly." Question: If you are a critical thinker, you will _ . - think deeply about different ideas - trust the reports in the newspapers - take one view against another view - criticize other people for their mistakes
think deeply about different ideas