Problem: What would be an example of an negative review?

Answer: Why on gods green earth does this thing exist if it does not run during the time when you get out of the club... the times you need it way way wat more than your car! Defeats the entire purpose of buying a 24 hour day pass for 12 flippin dollars! ridiculous

Problem: What would be an example of an negative review?

Answer: Update not on a new experience, but in response to the owners comment. First of all she noted that I was 8 minutes late to my appointment. I was 25 MINUTES EARLY. yes 2-5. 25 minutes. So I wasn't commenting on the appointment policy to cry about it, just noting. Also in those 25 minutes I was not informed of this"touch up" service or offered to freshen up in this "fully stocked" restroom. Instead I just waited patiently for my turn on their couch browsing all the materials which is fine. I'm offended to be told that I was "late" when I was more than on time. I appreciate the owner's response to her clients but this response particularly agitated me and my 2 star rating holds strong.

Problem: What would be an example of an negative review?

Answer:
We went straight her from our road trip expecting that the sampler would be available but unfortunately it wasn't available at the time... We came back the following day & got our sampler... Some of this coke are so nasty & my kids even thought that by ordering once is not enough for a party of 4. We had a lot of left over samples... nothing beats the classic coke.