What is the sentiment of the following review?
We visted last weekend with a very sick infant.I was hopeful that we had found a good off hours urgent care to to serve our needs. First we encountered a very rude woman at the front desk who was way more concerned with looking at her computer screen than being helpful. Her demeanor was miserable and her personaitly left a lot to be desired for someone working with the public. After waiting about 40 minutes in an almost empty waiting room they called my sons name -we were taken back to a triage area where his temperature was taken at over 101. we were sent back out to the waiting room for well over an hour. we were finally put in an exam room for 20 minutes. I opened the exam room door and saw no activity in the exam room area It was like a ghost town-lots of exam rooms and most of the lights were off. .After a while a staff member came by and asked to close the exam room door- At this time I requested my sons temperature be taken again as he was burning up. His temperatrure was 103.I was extremlely fustrated at this point and asked why to took over 2 hours to see a Doctor. another pleasant nurse came in to give my son something for his temperature. Finally a Doctor came in looked at son and said 103 Tempeature was nothing to worry about- That she would send her kids out side to play with a 103 temperture. spent less than a minute with us -said there was nothing she could do -that he had a cold -virus or RSV-it would run its coarse. She did want to take a chest x-ray. After about 1/2 we were informed that there wasnt a a tech onsite to perform the x-ray. This was an absolutely terrible experience. WHAT DOCTOR WOULD TELL YOU THAT A 103 TEMPERAURE IS NOTHING TO BE CONCERNED ABOUT!!!!! I hope someone opens another off hour urgent care for children- I also pray I never have to return to this terrible business-
Pick your answer from:
(a). negative;
(b). positive;
(a).