Is the following review positive or negative?

Minus as many as I can minus!!!! Run from this poor excuse for a salon and the guy that runs it.... Doesn't have a clue, deliberately dyed my hair white when I complained and wanted a refund after he tried unsuccessfully to cover 1/2" roots... My mistake letting him talk me into a redo, he's either very malicious or just is so old he can't remember how to do the job. Why would a guy touching up roots ask you if you would like the roots to match either the top or the bottom of your hair ? should have left right then and there.... Silly me!
negative