We were taken in by the friendly service...*ahem* lip service... Welp, we were from out of town, and in a bad situation. About 4 hours from Las Vegas and in the middle of the desert we discovered our van was losing power. Luckily, taking it slowly we made it to Las Vegas. I don't believe in putting a bunch of useless editorial, nasty comments, so I'm sticking to the facts. Our was the car was losing power and spitting out some error codes which resulted in Fletcher Jones properly diagnosing and fixing the Issue. Kudos on that part. Apparently the issue stemmed from a computer within the van misreading what was cupping on the tires into thinking the pistons were misfiring. All four tires replaced, tires balanced and rotated and before even stepping foot into a casino we blew 650 bucks. What a way to start your three day vacation in Vegas. Well, I took the car to a reputable shop, RC2Automotive.com when we got back to our home town and they told me the tires weren't even balanced. Yet we were charged big time for it. They brought me back into the shop and showed me -- said this happens a lot from dealers. I would say, be aware of all dealerships, because this isn't the first one that I've had this happen. However, I can say it will be the last. I've found a more honest shop that deals less in the almighty dollar and more on honesty and ethics. At the end of the day one star is speaks volumes about how I rate honesty. All I ask is ready my review, and make your own decision.

negative

WOW! "Honest" is right! I almost NEVER let anyone else work on my vehicles. But, I don't have my own alignment rack, so I called these guys. They quoted $80 plus tax for an alignment (fair price). When I dropped it off I asked that they also rotate the tires. When I went back to pick it up the final bill, with tax, was $76. I said, "I am not complaining, but that is LESS than you quoted & you did MORE work?" He explained that it only needed "minor adjustments" so they charged less! How often do companies do that? I will be back & I WILL send my friends, so that move will end up making him more profit (SMART BUSINESS MOVE). Thanks!

positive

Booked online (via a link from the conference I was attending) to make sure there would be room for me. Kinda thought $25 was high for a trip around the block, but OK, if that's the going rate.... But the door rate is $14.50! No coupon book. No refund. No legitimate excuse. Won't have my business again. Run away, far away, quickly!

negative

Nice spa, had a great massage and the staff was friendly. Typical amenities: dry sauna, steam room, hot tub (hot, warm, and cold plunge), showers, locker room, etc. Good overall experience, only deducted one star because it's not the nicest spa I've been to, but considering the price I was expecting it would be on par with some of the nicest I've seen. I would definitely go again if I stayed at the Mandalay or a neighboring hotel, but I wouldn't go out of my way if I was staying at a hotel on a different part of the strip.
positive