Problem: He was really nice and patient and said that he wanted to keep me as a customer . So , they will reimburse me for the cost of the new hard drive that as installed by the third party they sent me to , and they will also replace my optical drive , which went down right after the warranty expired . This made me feel better , and renewed my faith in Mac . I have remained loyal since 1984 , and it 's nice to have my loyalty and faith restored in at least one area . Also , I got a nice note from Tanya who is half way round the world doing fieldwork .

Why did Mac decide to reimburse them ?
OPTIONS:
- None of the above choices .
- They wanted to profit off of them as a customer .
- They wanted to keep doing business with them .
- They were afraid of getting a harsh review .

A: They wanted to keep doing business with them .

Problem: Then he asked me how much I was paying to cool my home . I told him it was running between $ 113-$119 , with $ 113 being the most recent bill . What I did not expect to hear is that is very good for my size home . Apparently most other homes this size are costing $ 130-$150 monthly .

What is the OP paying for to cool the house ?
OPTIONS:
- Air conditioning
- None of the above choices .
- Windows
- Ice cubes

A: Air conditioning

Problem: " That author did have it correct . I believe that he experienced a flash of being in zero - space and being touched by the five entities that had influenced him the greatest while held in a time - veil untouched by that around him . " I had no idea what he was talking about with zero - space . But I did understand the rest of it .

What is zero space ?
OPTIONS:
- It means being packed in tightly with no room
- It means zero gravity , like in outer space .
- None of the above choices .
- It means being anestitised

A:
It means zero gravity , like in outer space .