Problem: What would be an example of an positive review?

Answer: Ain't a damn thing wrong with this place. Well... there probably is. We went on Christmas, so it was nice and empty, with cheap drinks, an accessible pool table, and a good atmosphere. I'm sure it's often filled to the brim with unpleasant individuals on non-holiday weekends. And that may or may not be cool. Highly recommended on Christmas.

Problem: What would be an example of an positive review?

Answer: Perfection. Need I say more? I'm going to anyways. No matter what people say, this hotel is much better than the Wynn/Encore. The hotel itself is gorgeous. The elevators are gorgeous. Everything is just gorgeous, gorgeous, gorgeous. The hotel room (junior suite) was fabulous. The bed was heavenly. The bathtub was the greatest thing I have ever experienced in my life (even if you don't like baths, you have to take one here). The staff and service is all very kind, very helpful, and are all masters of their craft. The restaurant here, MoZen, is excellent as well. Went here two days in a row! Overall, this is the hotel to stay in, and for other hotels, the hotel to beat. Believe me, you won't miss the strip at all once you step into this location. But if you do, it's mere steps away as the Mandarin is in an amazing location as well. Well worth the expense. I will definitely be returning.

Problem: What would be an example of an negative review?

Answer:
I'm a regular at the location on Greenway in N. PHX but this location is closer to my new job so I decided to try it & to see if it was comparable. It was most definitely NOT. While the Greenway location is huge and sprawling with new equipment / TV's on every cardio machine, this place was the polar opposite. No TV's. Equipment was old/outdated, everything is VERY close together/claustrophobic, the layout has no rhyme or reason, and it smells HORRIFIC. I walked in, looked around, barely let the stench sink in before I was hightailing it out of there. Yikes.