Q: negative

A: So we stayed at Tropicana and decided to go to Bagatelle one of the days we were there... it was pretty cool, they had a couple fun blow-up water slides and I liked how they had some shade. However, the staff needs to get it together. The bartender told us one thing, and the waitress/head lady working there told us another. When we got home from our Vegas trip, we checked our accounts and Bagatelle over charged us by $350, so ridiculous! We called and they did an investigation and eventually refunded me the money... until 2 weeks later when I checked my credit card statement and they RE-CHARGED me that money! I emailed the guy who originally handled the problem and am waiting to hear back... worst customer service EVER. Don't go here unless you want to pay way more than expected.

Q: negative

A: Big fan of most zipps, but this location struggles. Tonight, my daughter and I waited 30 minutes. Then after watching 4 groups that came in after us get seated before us, I asked if we were forgotten. I was told that parties of 4 took a priority over our party of 2. I understand it's a football night and a party of 4 brings in double the tab of a party of 2, however, that is horrible service to say that the party of 2 takes a less priority. Will never visit here again.

Q: positive

A: All you can eat sushi... Who's idea was this? I came, I all-you-can-eated, I left in a near coma! Good sushi, I think it was like $26 for the all you can eat, comes with sushi, or hot food items (ie gyoza and such), you order from the server, they make it, bring it out, rinse repeat! Standard dinning room, sushi bar, or they have a couple of side rooms if you want to roll out here with a group of people or have a party and such here!

Q: negative

A:
Eek! Methinks not, indeed! Okay, I never usually give a place a 1 star because I have this moral dilemma with it... BUT, I also never usually walk out of a restaurant. So, I walked in, was awkwardly greeted, and told to have a seat. It was lunch time, so the place was full, but not overflowing with stressed out customers. In all honesty, it was a typical lunchtime scenario inside. *I'd also like to note that I read reviews for slower than average service, so I was prepared to wait a little extra to try the food* Once I sat down, I noticed the server bringing menus over to the patrons that entered immediately before me, but he never came over with one for me. I decided to patiently wait for the next five minutes. That's when I started overhearing the conversation at the table next to me, and to sum it up: I don't know if we can stay and eat, we might have to get it to go.. We've been waiting a long time. Again, that's not verbatim, but it's exactly along those lines. I figured the reviews were right about the food prep times, and continued to wait. After a few more minutes passed by, another couple walked in, were acknowledged and seated, and after a minute, they were given menus (This is about 8-10 minutes in). It was then that the server came over with water for the first couple that had walked in before me. He then walked back to the drink area and brought out two more glasses of water for the couple that came in almost ten minutes after me. With no menu, water or sense of appreciation for wanting to spend my money at Fresh Mint, I got up and walked out. A good way to lose a customer is to not serve them. With service complaints since 2008 on Yelp, I really think something needs to be done. That was unbelievably insulting.