Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The Sheraton Chicago is not the place to be if you want to experience Chicago. There are no customer services to provide you with ideas of what to do, and there aren't even any shuttles that will bring you around town. The food in the restaurant at the Hotel serves mediocre burgers and fries, and makes no attempt to emulate the Chicago culture. There are a million other hotels in Chicago, and this is one of the most average. The rooms are fairly decent sized, but they lack amenities like wi-fi and mini bars. The view is nothing special, and the concierge is anything but responsive to phone calls.
negative