Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My husband and I were planning our 1st year wedding anniversary and we wanted to go back and spend it in Chicago where we had first met. After spending several minutes frustratingly navigating The Talbott Hotel's website, I FINALLY was able to complete a reservation for a long weekend. After a long flight into Chicago, we were so ready to check in, shower, and lay down in our hotel room. However, once we arrived the unfriendly clerk behind the counter notified us that we did not have a reservation. I provided her with the confirmation email and she again said there must be a mistake because the room we reserved was already occupied. She begrudgingly found us a new room after what seemed like an hour of waiting. We then carried our own bags up to our room only to immediately be hit with a rancid smell of cigarette smoke as soon as we opened the door. I'm severely allergic to smoke and we ended up getting a refund and locating a much more accommodating and friendly hotel.

Answer: negative

Question: The Ambassador East is a particularly crappy property, given the numerous quality hotels in and around the Gold Coast. Unfortunately, I saw an amazing rate and decided to book -- this experience will be a reminder that you get what you pay for. While the lobby was gorgeous (and appears to match the photos on the website) the room I was assigned was run down, and looked nothing like the photos posted on the website. It looked like someone had put a quick coat of paint on the walls, but the furniture was old and the fixtures in the bathroom were rusty. The room also smelled of must or mildew. While the room did have air-conditioning as advertised, it was an in-window unit that sounded like it was on its last leg. I was only here for a single night, but had I been here for anywhere longer I would have requested a refund. Please, if you're staying in this part of town, do yourself a favor and book at any one of the numerous other properties around here. The Hampton Inn and Hilton Garden Inn are both nearby, clean, and often have special-offers -- these aren't the only properties in the area, but both of these will save you a potentially unpleasant stay.

Answer: negative

Question: My wife and I stayed at the Amalfi on a trip to visit our son and some friends from Norway who were vacationing in the City. We were excited about staying at the Amalfi after reading the reviews here, but really disappointed in the accommodations. The web site has a photo of the 18 story building that houses the hotel. It doesn't state that the hotel only occupies the first 6 floors of the building. The rest are offices. Our room was on the 4th floor with a view of a blank brick wall about 16 feet distant. The room itself was unremarkable, with standard furnishings equivalent to a Holiday Inn. Although it is close to the best part of the City, it is tucked behind the new Trump Tower and opens on a surprisingly sketchy stretch of road/sidewalk. Our Norwegian friends, by contrast, stayed on the 33rd floor of Swissotel and had views of the Lake and Navy Pier.

Answer:
negative