instruction:
You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
question:
Very Bad Service......i have been using this car wash for couple years, only doing exterior and driving it my self, through out last year i have been noticing how rude people are there, but i never interacted with them, until recently when i decided it to use full service, so i gave them my car then i went to the other end waiting for, once it came out i notice it the person who is driving it can not open the door from inside, so i opened it from outside then i realized that they broke then handler from inside, so i asked for a manager, and when he came i was trying to explain to him the situation but what shocked me is that from the beginning he was to aggressive with and he does not even want to listen to me, so i realized that this guy is no gooooood, by the way i am a regular customer so when i told him that, his answer was take your business, his argument was that things broke, and we are not responsible for them.the sad thing i called there office which is located in Malden, guess what the woman who is responsible for taking complaints is never available. i used to spent at least $200 every month there. Not Any More.if i could i would rate it zero star.
answer:
negative

question:
Checked in about 11pm. I had room on first floor my other family in 3rd floor. Hair all over my sheets. Everything from long hair to straight hair to pubic hair. I was exhausted. Last thing I wanted to do at midnight was remake a bed. Went to front desk it literally took forever for her to find me 'clean' sheets. Went back to room and 'clean' sheets then had blood or feces on them. I was so disgusted I should have slept in my car. Instead I took the one clean top sheet and slept on top of that. All the hallways reek of cigarette smoke! The rooms were non smoking yet had ashtrays! The next morning Im getting dressed and see blood or feces or something smeared on the wall by bathroom! Will never ever stay here again. The night front desk agent was nice but morning front desk was extremely rude! She was standing on her cell phone and completely ignored me until I asked her if she wanted the room keys. Her reply 'I guess since you already walked them all the way here' SMDH
answer:
negative

question:
THEY DONT HAVE YUM YUM SAUCE! That's reason enough to not go. Food doesn't taste very good and they messed up our order. NEVER going back.
answer:
negative