You want over priced food with neglectful staff, this is your place. I got the gift card from costco as a gift, so I thought what the heck why not? So me and my wife dress up for an awesome night. We get there and sit at the bar, since we made reservations and they werent ready for us. So we grab a drink, the bartenders are awesome. 30 mins later we get a table, why make a reservation? The stick us at a table in the corner where it seemed really dark. Maybe I was being punished? Little did I know.... The waiter rarely came around, he was more concerned with the tables with fancy suited men with young women. After around 40 mins we put our order in. With the prices they had this must be the best steak I have ever had, right? Wrong! This small sliver of peppered meat was far from what I expected. I get better steaks from the market. After our waiter comes for the 3rd time during our 90 mins waiting, he was too busy taking pictures for those wealthy looking people, I get the check dropped on me and no questions on how the food was, or if we needed anything. Word to the wise, you want the waiters to recognize you, wear expensive suits and bring some ladies, you will be treated like a King. Needless to say, this establishment will never get my business again.

negative

Had to write another review for this place just to make sure to keep it current and honest. Went here with my mom this past week because I loved this place so much before. At first, we went over to the Arcadia location (closer to where I live), but it seemed much snootier than the Central location, so we drove an extra couple of minutes to get there. Again, the food was spectacular. This time, though, we had an amazing waitress who made the whole experience an absolute blast. Recommendation: Call ahead by about half an hour so you don't have to deal with the outrageous wait.

positive

HUGE customer service fail today. I called ahead and made an appt for a mani/pedi. I showed up 10 min early and signed in, also indicating a mani/pedi would be desired. The girl who gave me the pedicure left for the day after painting my toes. They had me wait 30 min. All the while people walking in and getting in line. They then asked me to pay. I explained I had an appt for both and he claimed I didn't. I also explained that when I arrived 2 hours before their closing I marked I wanted both. Not even an apology. They let the people who walked in an HOUR after me stay. I can't believe they didn't even apologize if it was truly a misunderstanding. Also, if you have us check off a list what we want? READ IT. There are 8 other nail places within blocks. You don't have a monopoly on the market. Customer service goes far.

negative

Maybe it's because I lived in Florida and have had a lot of Tapas, but this is just okay.
negative