Q: This review pains me a great deal, as Onda has the chance to be a top contender for my favorite restaurant, but I can't imagine trying it again as it was a very bad experience. We made 9:30 reservations to enjoy a relaxed dinner on my wife's birthday after seeing Love. We walked up to the hostess podium with another couple waiting and no one manning the station. As the hostess comes back, an older man walks up and says table for two, clearly cutting in line. She asks if they have a reservation, he says no, and they are sat immediately. I didn't say anything to the hostess as it was apparent he was cutting and if he was sat immediately, I figured it would be just a minute or two. She comes back and puts the couple in front of us down on the waiting list, they also had no reservation. Next I check in with her and tell her we do have a reservation, but she says we have to wait. VERY ANNOYING. What I believe to be a manager then came to the podium while she was away and offered to seat us, ultimately having to stop in the middle when he saw that there wasn't a table. Clearly the hostess gave our table to the line jumper without a reservation. VERY ANNOYING. He was friendly and professional and set us up at the bar and offered us a free drink (I don't drink and my wife is pregnant) so we just got a simple drink, but the gesture was excellent and we were ready to start over again with Onda. After a few minutes, we were sat at a nice table and the seats were very comfortable (a bit too cushy for my wife, she had a hard time getting out since she was pregnant). As it was, we ordered the two most expensive items on the menu, so expected top quality food. I had the lobster milanese and can honestly say it was the best lobster that I ever had. For those who don't like the breading exterior, just don't eat it all :-P. My wife ordered ravioli, but it wasn't ravioli. It was basically a flat noodle (as in lasagna) with some cream and seafood and another flat noodle. I liked hers, but she didn't. If that was all there was, it would easily be a 4 star experience. The part that is unforgivable is that our waiter (Cesar) ignored us after taking our orders. He didn't bring the food from the kitchen, he didn't refill our drinks, he didn't check in at all. Worst of all, when he walked by our table, he looked the other way so we couldn't even flag him down. At this point, the restaurant was mostly empty, as it was 10:30 or maybe a bit later. Someone else took our plates and we sat there with no drinks and no food for around 30 minutes. My wife wanted dessert, but was getting really annoyed at the actions of the waiter. FINALLY, he came by and said "Is there a birthday here??" bringing a piece of cake. He didn't seem to know whose birthday it was and he didn't give us the option to look at a dessert menu. Yes, the slice of cake was free, but my wife didn't like it and would have happily paid for something she did enjoy. She was very upset and not the experience I had hoped for when I am paying over $50/plate. VERY ANNOYING!! I still tipped reasonably well under the circumstances (15%) because in Vegas I am very superstitious and didn't want bad karma :-P. I looked for the manager who was so friendly and the busboy? who had been refilling our drinks and clearing our plates to tip them a $20 directly for their service, but didn't see them. For a place with such excellent food that I would love to try again, I can't imagine coming back after terrible, inept service, especially when we were celebrating a special occasion that they knew about. Onda, please class it up. OPTIONS:
- negative
- positive

A: negative

Q: I had a missing rhinestone on my nail that I needed to be fixed, but was in a rush and expected to wait when I walked into a super busy salon. Not only did they fix my nail in less than a minute but they didn't even charge me... this is the type of service that keeps customers coming back. OPTIONS:
- negative
- positive

A: positive

Q: To my understanding, buffets fashion all you can eat and all you can drink. Even if it isn't true for the drink part, I would expect a glass of water with every plate of food. As of now I've finished one plate of breakfast food, one plate of fruit and got a third dish with just a bagel hoping that my server brings me something to drink. A porter just cleared my table of empty plates and cups and still no maintenance visit for a refresh on my drinks. This is the second time in two days that I've gotten really bad service from the brand that used to be the best for employment. It doesn't look like people who work here now like their job anymore. Btw, I'm still waiting for my drinks. The manager and host I had reminded before I got my fruits, probably also don't care. I'm also dropping my two star review to one, because it looks like I'm not gonna get my glass of tap water. OPTIONS:
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- positive

A: negative

Q: Major disappointment. Chicken was nearly inedible. Thick layer of crust was oily and tasted ... well, oily. No spices, just the taste of oil; extremely dry and bland and I couldn't come close to finishing it. Not sure if it had been cooked a couple days earlier and just heated up or if the cooking oil needs to be changed more frequently. Whatever it was, this was just flat out lousy. They should be embarrassed. Waffle was a waffle, like every other waffle I've ever eaten. Nothing special. Service was not terrible but not good either. Guy sat us outside, I asked if he could take our drink order, he said "no, but I'll have someone out in 2 seconds". NOTE TO ALL: 2 seconds in LoLo time = 10+ minutes human time. OPTIONS:
- negative
- positive

A:
negative