What is the sentiment of the following review?
My family and I were in the shopping plaza this morning. Our 4 year old son needed a haircut so he and I walked into the salon and asked if they could do a children's haircut. Instead of a "good morning", a smile, and an answer to the question, the lady sitting at the front desk replied, "we don't do children's prices". That wasn't my question and her delivery was such that I felt like I was somehow being judged financially. It gave me flashes of Julia Roberts in Pretty Woman when she was trying to buy a dress. I didn't care about the price. I was asking a question because some salons prefer to not do such a young person's hair. Your salon missed out on 2 clients today and a lesson in etiquette and good customer service is needed by those greeting customers as they walk in the door.
Available choices:
[I] negative.
[II] positive.
[I]