Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

I was really excited about staying at the Amalfi after reading several reviews online. Unfortunately, it was a very disappointing experience. When we arrived, we were told that there was a mistake and the hotel was oversold. So, we had to move to another hotel. Amalfi did take care of the other hotel, cab fare, and after much negotiating...breakfast. We were traveling with 2 children and all of this was very inconvenient. Instead of getting up the next morning and going to the museum as we had planned, we had to get up, pack up our suitcases, check out of the hotel, take a cab, check back into the Amalfi, only then could we head to the museum. We were also told that our first night's stay would be refunded. Well, more than 3 weeks and 3 phone calls later...there still hasn't been a refund. I can't even get a manager to call me back. The Amalfi wasn't all bad, it is centrally located close to train and bus stops and has many restaurants within walking distance. The coctail reception had a nice selection of drinks and appetizers. However, it was in a very small room and there was no place to sit both nights we attended. One reason we picked the Amalfi was that it had 2 queen beds instead of doubles, but they seemed really small for queens. Our view from our room was of the alley. So, overall the best part of staying at the Amalfi was the night that we were sent to another hotel and had a wonderful view of the city from the 22nd floor. Very disappointing indeed!

negative

My wife and I stayed two nights at the Talbott at the end of February. This little hotel was the perfect place for us. The lobby is very small but also cozy, and with both fireplaces going it was a welcoming atmosphere coming in from the cold. The staff was very friendly and efficient. The room was pretty spacious, and the king bed was extremely comfortable. We had a seventh floor room facing delaware st, so there was really no view. The bathroom was a good size, including two sinks and a spacious tub/shower. There was also free wireless internet...a big plus for us. Perhaps the best thing about the Talbott is the location. We were only a few steps from State, Rush, and North Michigan. Tons of shopping, bars, and good food are easily within walking distance. This makes the Talbott a great place for tourists who want to walk around and take everything in. We highly recommend the Talbott, and will gladly stay again on return trips.

positive

My husband & I stayed at the Fitzpatrick in early June 2004 for my birthday-great hotel! Location provides easy walking to Navy Pier, Marshall Field, Michigan Avenue & John Hancock. Room seemed spacious even though its only about 300 sq ft. Lots of room in bathroom; comfortable bed; very quiet, upscale hotel. We would definitely stay here again!
positive