Problem: What would be an example of an positive review?

Answer: so heads up on this place - it is TRULY a hole in the wall....stuck in a small strip mall, it doesn't look like much of anything. But OH man is it good and authentic. Their tacos are divine! Microscopic, but divine. Their mole is in the top two in the US. Their chips weren't as fresh as I'd have liked, but their homemade salsa actually had kick (something that restaurants in the Bay Area are afraid of....it's almost like being in Utah sometimes) (ok, vague....anyone who's had salsa in UT will get that). Their beer is cold. Their service is friendly. A definite thumbs up, and a definite fan.

Problem: What would be an example of an negative review?

Answer: Worst place to stop and eat in the morning. 3 cars in the drive way and it's taking 20 mins. This is not the first time. Seems only one person works at this time.

Problem: What would be an example of an negative review?

Answer:
i love good meats and was excited to try this place. i walked in on a sunday for lunch and they were just serving a large table as i placed my single, cold sandwich order. after a 20 minute wait, i told chef marc that i was in a hurry and he TOSSED the OPENED box containing my sandwich at me. i was very surprised and laughed and asked for a napkin. he said he thought i was in a hurry but if i had time, he would give me a napkin. after explaining that i waited 20 minutes for a cold sandwich, he grumpily told just handed me a sandwich. i half expect that from a server, but an owner that displays that kind of service, should not be in business. the lady who placed the large to go order behind me was laughing in shock that he acted that way. he lost a couple of customers today. too bad, the sandwich meat was good.