How might one describe the sentiment of this review?
The theme of the hotel is Fiesta, so expect an old school Arizona feel to the hotel. Pros: -Shuttle service to the airport and within 5 miles is quick and efficient. The drivers are all very nice and give you information about the area. -They have a restaurant on site and a separate bar with happy hour. -Breakfast buffet every morning -Clean rooms Cons: -Shuttle service will only take you 5 miles...if mapquest says that it is 5.2 miles away, they will say no...as they are standing around the front desk complaining about work. -The food is overpriced and not very good. The room service menu adds about $2 to each item, plus delivery and 20%. My $5 carafe of juice was the exact same size of my $3 diet soda. Happy hour begins at 5pm. The service is VERY slow and once the food is gone they don't restock it. -Breakfast buffet is the exact same everyday. - The night manager is horrible to his employees and doesn't handle situations very professionally. -The air conditioner was dirty and needed a new filter (ALLERGIES) -Called the spa several times and never got an appointment. The machine always picked up. Overall I was glad that I only paid $69 a night. Will only stay here again if in town for my University of Phoenix residency because of the location to the school...Choose your answer from: * negative. * positive. I think the answer is
negative