Oh how I'd love to give this a five because I love this place! We went in twice in a week and both times my boyfriend raved it was the best pizza he had ever had. He loved the wings also. I will always go back to Barros, but most recently when I was here my pizza came out not very hot. I ordered a gluten free one and I think they finished mine about 10 minutes before my boyfriend's. Still good, but his looked incredible.

positive

We often went to this Subway because it is very close to where we live. However, a few times that we attempted to get food prior to 9pm (which is their closing time), the place was already closed. About a week ago, at 8:36p.m., I went to this Subway to order food for my teenage son, and found the place closed - I called the place while I was in front of the store, and someone answered the phone, I asked her why they were closed when it was only 8:36p.m. the girl quickly handed the phone to a guy, the guy said they closed at 8:30p.m. because the employees needed to leave at 9:00p.m. I said then they should not have a sign saying that they are open until 9:00p.m. I asked for the manager/owner's name and telephone number - I called the number that evening, but didn't not leave a message. The very next day, I called back, and spoke to a manager name Johnny Sturdivant - this man absolutely has no clue what "customer service" is all about - I asked him if he was aware that his employees closed early most nights during the week - now, I admit, I raised my voice a little bit because I was still upset from the night before (and it had happened numerous times), but, I was not disrespectful to this man - Johnny was absolutely the rudest manager I have ever talked to - he didn't want to listen to what I have to say - He said they are not perfect, they make mistakes - he called me a "creep" - really??? I am telling him that he was losing business when his employees close the establishment early, and he called me a creep?? Wow! I proceeded to call the Subway home office, and I told them what happened, and I was instructed to write a letter. I did write a letter, and sent it to Subway, and copied the owners Johnny and Beth Sturdivant. A week after I sent the letter, Beth called me, and asked what she could do to remedy the situation. I said I really was not looking for freebies, but rather, wanted to let them know the situation at her store. I asked if she was aware that her employees were closing early, and she said she went by the cameras in the store, and the problem has been taking care of (I said thanks to me!). I just don't know why people acquire these franchises if they are not going to follow the rules. Needless to say, we have not been back to this Subway.

negative

This is no Baja Fresh. This is a place for real foodies looking to get away from normal day to day "Mexican". Good location in container park, clean, and great menu selection. Homemade tortillas. I would recommend the lengua tacos. Decent prices, and a good vibe. Owner comes around and asks how everything is going. I wish that more restaurants would take notes.

positive

Great food. Absolutely shit service. If you come in and order a To-Go about 8 people walk by and look at you like you're and inconvenience. The food is the only aspect of Bachi and Shoyu Ramen keeping it afloat. Only reason I didn't give 1 star is because the guy who finally helped was awesome and made up for it...
negative