Choose your answer: is the following review positive or negative?

Unfortunately I am currently 3 days into my 7 day stay here and I wish I had the funds to either go to Encore or Hard Rock cause this hotel is beyond ridiculous. I have never been so dissatisfied especially after spending thousands of $$$. First off, I booked around Oct or Nov. Not once did they attempt to contact me since they changed the room I bought. I expected a jacuzzi tub and guess what? They changed it with no notification; completely misleading. Check in was hell. Soooo long to check in, why don't they open up more desks? After complaining they gave me $100 room credit but I'm here for a week! That's like $15 a day and does not make up for no jacuzzi tub. Second we find a lube packet in our bedroom. EW! We call house keeping and were put on hold for over 20 mins. Wow made us late for EDC, thanks. Couldn't even get a hold of anyone until the next day. Not once have I been able to valet my car. If you are so packed, why do you valet non-hotel guests over guests? Ridiculous!! The food here is not good. I expected so much and nothing like what I'm dealing with. I've thrown two meals away already because they were not good. I know it wasn't the Citizens Cafe but another cafe this morning almost made me puke. I ordered a roast beef sandwich on a soft bun and it was hard as hell FULL of onions. I ordered a roast beef sandwich not a rock hard bun full of onions. If it wasn't for EDC and the pools as well as a few staff members, I would be going home. I can't wait for what else is in store for the rest of my stay. So far not happy whatsoever. Take your business elsewhere.

Pick your answer from:
A). negative;
B). positive;
A).