Sentiment analysis: Since my first trip in July 2008, I've been to Vegas 11 different times now. TI will always be one of my favorites, mainly because this is the first hotel I stayed at while in Vegas. CHECK-IN/FRONT DESK - 4 Stars Overall the front desk staff is very friendly and the check-in process is quite quick. They have one large queue line that zig zags throughout the check-in/lobby area, which I like better than the individual lines for each front desk clerk that some hotels have. For some reason it makes things go quicker, and you won't see someone further back in the line next to you check-in before you. HOTEL ROOM - 4 Stars The rooms I've stayed in before seemed very clean, modern, warm and welcoming. The standard rooms also come with a decent sized LCD (plasma?) TV, safe, ironing board, desk, and a nice sitting chair by the window. CASINO - 3 Stars I do like to gamble at TI now and then, but for some reason the theme/decor of the casino itself does not call out to me. I preferably would like to play next door at The Mirage or down the street at Harrah's or Bally's. The casino staff is nice and friendly though, and always willing to help you brush up on your skills at the game, or learn the game if you're a new player. DINING - 4 Stars TI offers a wide assortment of dining. While some of them are not my favorite,I absolutely love the Coffee Shop and the Buffet. While the Coffee Shop may seem pricey, I guarantee you will not leave their hungry. They give you decent servings, especially the fried chicken meal and the spaghetti w/ meatballs meal. The Buffet at TI is also really good. Prices are par for it's neighbors (Mirage, Venetian, Caesars, etc), but personally I think the food quality and service are just a tad bit better than the rest. BARS - 3 Stars This is the area where TI needs to step it up a notch. Granted they have Gilley's, but there are also plenty of other chain country bars on the strip (such as Toby Kieth's at Harrah's). And while Senior Frogs has a great view of Sirens Cove and the Strip, I think something custom to TI would make the experience a whole lot better. Oddly, out of all the bar selections at TI, my favorite is Breeze Bar, smack dab in the middle of the casino. I would rate this one 5 stars on it's own. Great atmosphere, decent drink prices, friendly staff, and did I mention it's right in the middle of the casino? Perfect spot to people watch and have a few drinks. SPORTS BOOK - 4 Stars While not my favorite sports book in Vegas, TI has a pretty nice one. As always, the staff is very friendly, and willing to help you understand anything and everything about sports betting if you have questions (they just won't make recommendations on who to wager for/against). This SB is also pretty clean and the cocktail waitresses seem to come around more often than at other SB's in Vegas. STAFF - 5 Stars Overall, the staff in general (front desk, casino, restaurant/bars, housekeeping) are great and deserve 5 stars.
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positive

Sentiment analysis: This hotel is what I like to call low-brow high-brow. What that means is that it's trying to be/act high-brow (Caesarstone counters, white down comforters with no duvet covers (??), fridge and microwave in room (this was the Loft room), nice big windows and engineered wood floors, Philosophy-brand little products)...but really it's low brow, for the following reasons: --It has an "eco" note to leave towels on floor that need to be washed but it's not eco at all. It expects that you take room service with sheet and towel changing every SINGLE day, when it is not necessary. In other hotels I've stayed in, there is a door hanger like the Do Not Disturb that enables you to refuse room service (to save your sheets and towels to conserve water, electricity, and gas) or a notepad where you can indicate this. Here, no. In fact, we got printed notes on our door (wasted time and paper) to let us know that they couldn't clean (because the only option they left us was the Do Not Disturb sign). And then we got a call. Not only is this NOT eco; it's annoying. --The concierges are terrible for knowledge, advice, service, etc. One example is when we were locked out of our room at 2 a.m. because of an electronic failure with the door key. Really?! Really! Our concierge had to try like 100 keys to open our room with a key and then only use that key to get us in and out until the electronic box was reprogrammed. And no apologies or freebies for that. Another reviewer mentions getting late checkout for free just for asking; all we asked was for was being able to leave our packed suitcases in the room so I could change into pants later in privacy and to leave water in our fridge so it would be cold. We were told this would be $50, even though we'd have been out at 2:30 and there was plenty of time to clean the room. Every single concierge I needed assistance and advice from steered me wrong, particularly on food. --TERRIBLE food! Insultingly bad continental "free" breakfast--bad coffee, horrible pastries, yogurt. Nothing but sugar and carbs and nothing resembling decent French baked goods. We couldn't stomach it, so we were thankful we could buy less sugary yogurt, etc. and use our fridge. --TERRIBLE neighborhood. Got harassed by the same street addicts daily, and we watched many drug deals from our room window. --When we pulled down the shades (on roller chains) they rolled right off! --NOISE NOISE NOISE. No insulation, traveling sound so much it sounds like people are IN your room with you. Could hear running water/urine sounds from next door. So there you go. Totes low-brow place that attempts to mask this with some "high-brow"-associated features. I'd be hard-pressed to want to stay here again.
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negative

Sentiment analysis: Saw her ad on Craigslist and asked one question via email. Good luck with your business because you're going to need it. Couldn't believe the unnecessary rudeness. Lost a possible client.
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negative