Problem: What would be an example of an negative review?

Answer: In Phoenix on Thursday on a courier run, and had to wait for the last flight of the evening to get home...so back to the magic Yelp mobile app to find Thai for dinner that was close to transit... Thai Basil looked to be favorable from the reviews, so I ventured to the restaurant. From the outside, not too shabby. 3 cars in the lot and 1 person sitting on the curb eating from a take-out box so I figured it would not be busy. On entering, I saw 3 tables seated. The waitress met me at the door and asked where I would like to sit. I replied in Thai that on the east side would be better, so I would not be next to a window with sun burning down. Seated on the right side, she asked me if I would like water or another beverage. I advised water would be great. She put the menu in front of me and went to get water. When she returned, I told her I was ready to order. Som Tom, the yardstick by which I measure every Thai restaurant and Jasmine rice. Waitress asked me if I wanted spicy, 1-10 or Thai Hot 1-3. I ordered Thai Hot 3, in great anticipation of a flavorful fire! As I waited, I looked around the restaurant. Tables were tight on the west side, with a long banquet bench against the west wall and 2-tops all the way along. On the east side, 2 4-top round high tables and 2 6-top regular height tables appeared to have more space between them. in looking at the floor, the corners and near the baseboards were quite dirty...and in looking up, there was a lot of dust on the fixtures and the vents. I began to understand why someone would get food to go and sit on the curb in 115 degrees. The salad and rice were presented to me in about 10 minutes. What appeared to be a very large portion of papaya salad, about 3 cups, was an illusion. The salad was placed on top of a pretty large amount of lettuce, which I did not see until I had taken a few bites of the salad. I figure I actually had about 1 1/2 cups of papaya salad. Spice was 5 (makes my nose run, while 8 makes my forehead sweat and 10 brings tears to my eyes). Disappointing since I ordered Thai Hot 3. Waitress came to ask if I needed anything and I asked for lime and chili. Both were brought quickly. I doctored the order and worked my way through the papaya. All the lettuce underneath was a disappointment. Rice was wrong, overcooked to nearly mush. Until they get the dust and dirt cleaned up, I am doubting that I will return.

Problem: What would be an example of an negative review?

Answer: I went here for my birthday dinner tonight, my waitress had a very bad attitude. I ordered the Falafal dinner pita, these were the worst falafals I have ever had. They were dry, bitter, and crunchy... not in the good way. My waitress kept disappearing during the dinner, so water was very limited. When it was time for my birthday 'chocolate torte' it was basically just thrown on the table in front of me and the waitress just walked away. The torte was bad too, it tasted similar to dirt. But it was free so I can't complain too much. I really used to like this place when it actually looked like a Greek place rather than some stupid bar.

Problem: What would be an example of an negative review?

Answer:
Do yourself a favor and go just about anywhere else for sushi. Without exception, none of the fish tasted fresh and the miso soup, cucumber salad and spider roll were all lacking flavor. Even the celery and veggies in the roll were limp! When we expressed our concern to our wait person he indicated that it was all fresh as they get it fresh EVERY TWO WEEKS. Yikes! We asked to speak to the manager and were told he wasn't working that day....which seem amazing for a Saturday evening in a tourist town. We're locals and won't be back to Hamada again. Check the Yelp reviews more carefully than we did this one time.