Horrible experience renting tools at this Home Depot. The manager in the tool rental department there seems like she's just sooooo unhappy working there or seems like she was forced to go work. It isn't from just going there once but twice I've experience bad customer service. The first time was renting some tools and the second while returning them. I'm sure never coming here. Its sad to see that she was giving this client a real bad time because of the color of his skin! Ignorance!!! I felt terribly bad that I suggested the client to go to enterprise or another place to rent a truck. This manager will remember me by the personal who rented the "pool pump". You were extremely professional and unclear about the fees and the deposits.
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negative

Not a bar i'd recommend. They try to attract the club scene, but on the weekends it's overly crowded, the music is ridiculously loud (makes it impossible to talk to your friends), and worst of all they're always kicking people out. Though I would expect a lot of drunk people around this area, but i've heard and seen a few myself where the bouncers they employ have very hot heads. If you go downstairs it usually has an odor, like there isn't any ventilation. There are much better bars/clubs in uptown than this place.
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negative

Extremely average pizza at best, but average pizza usually would get two to three stars... Lorenzo's gets one star because their customer service is pathetic. I usually order from Tony's in Ballantyne, but we just moved to a house closer to Lorenzo's... so we gave them a shot. We had eaten there once a long time ago, and weren't very impressed. But again, due to proximity, we took another shot. My wife called in the order and when I picked it up, I forgot to tell the kid at the register that I had a Ballantyne Corporate card (20 percent off). He said he already ran my credit card and it couldn't be fixed. He said he'd asked the manager. Then this teenage girl who looked no older than 15 said she was the manager and that the computer couldn't change the charge. I happen to know this was complete bullsh*t because if people pay with credit cards and leave a tip, they re-run the new amount. Plus, credit sales can be canceled and re-run no matter what system you have. But, I guess the owner must be raking in enough cash to piss off the occasional customer while having ignorant prepubescent managers running the place. Save yourself the headache and get better pizza... go to Tony's or Libretto's.
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negative

**DO NOT GO HERE!** Arrived Wed night, wait would be 35-45 minutes. No thank you...left. Next night, Thurs, my boyfriend and I tried again for his birthday, using our $30 credit. Called ahead to make reservations; told they don't make reservations unless you're in the building...ridiculous! So, we arrive and the snooty group of hostesses at the front (3) ask if we have a reservation; obviously not as we couldn't make one per them. Teppanyaki table wait again 35-45 min. We sat at the Sushi Bar...at 6:50pm. Vivian, the waitress, comes over. Asks for our drink order; just waters. 10 min later, we get them. Then, I review the menu, as I'm a vegetarian; not a whole lot to offer. My boyfriend orders sushi to start, and gets it pretty promptly. Then, I give her my order, and she walks away. Doesn't get my boyfriend's order. After waiting another 10 min, she comes back with rice, that I ordered to come w/ vegetable tempura, and I ask her to bring it all together and proceed to tell her that my boyfriend would like to order. Food took forever to come out. Didn't get drink refills at all. Then, we're done eating, waiting for the bill, and the waitress is nowhere in sight; we're an hour and a half into this now. The sushi chef notices and tells her we're waiting. She shows up, with a group of waitresses, singing Happy Birthday, and still no bill. I would NEVER go back there! It was the worst experience ever! I have more details, just too much for this...
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negative