TASK DEFINITION: In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
PROBLEM: The retaining nuts that loosen/tighten the braces fell out and I can't find where to contact them for any warranty support. Google can't even find them so where is their support folks? Warranty? Anyone? The lock nuts should be "captive" in the bracket and not able to just fall out on the road.

SOLUTION: 3

PROBLEM: This swing will work for my toddler but there is no way it would work for an older kid or teenager. The plastic is very thin and it seems cheaply made. My baby likes it though. Shipping was fast

SOLUTION: 3

PROBLEM: I just received the item a few minutes ago and the quality is extremely poor. The mount will NOT fit a phone securely if it is in a very thin case. I will be returning it as soon as I get to a printer

SOLUTION:
1