Sentiment analysis: The best Blueberry Scone I ever had in my life! The Blueberries were still juicy. Macarons were good but a little small in size for the price. I will definitely be back for a Scone!

OPTIONS:
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positive

Sentiment analysis: They should call it S&M Wine & Spirits. The worst of the Barriques around.... The attitude from the girls working there! They do everything they can to make you feel you are beneath them. I work in Middleton and was stopping daily until I could not put up with the attitude any more. The final draw was when I stood there at the counter for 20min with other customer behind me waiting while I got to listen to. "You know" "Oh my god" "She didn't". "really, really" "Oh my god" "He hooked up with who". The girl working the cash register would look over at me and the others waiting and roll here eyes as she kept on talking with the barista.... When she did take my order she got it wrong. This is basically what I got for service for weeks, so I don't chalk this up to a single rotten apple.

OPTIONS:
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negative

Sentiment analysis: Joes New York Pizza was great the last time we ordered. The pizza was hot and fresh and tasted incredible. We had hoped that this time would be similar. Unfortunately, we called up for delivery and were told that it would be 45 minutes for a Grandma Pizza, garlic bread and a Caesar salad. The food was delivered after 1 hour and 45 minutes. We called them multiple times and were told that it would be "just a few minutes". Finally on the third call we asked for a refund and were told that they couldn't do refunds unless the manager was there. Apparently the ONLY manager was on vacation for a week. I have NEVER heard of any restaurant with only one person who has the ability to provide refunds. They did issue a credit for a free pizza. We were also told that even if they did do a refund it would be for the pizza only. Apparently they don't do complete refunds, which makes 0 sense. When the pizza did arrive, it was cold and the box was smashed. The garlic bread was bland and cold. The Caesar salad was soggy, and you could tell they had packaged it 45 minutes ago. This place has promise, but I will only give them one more shot before I write them off. I hope that their management reads this, and changes are enacted.

OPTIONS:
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negative