Sentiment analysis: We came here to replace my watch battery. The two men working were very friendly and laid back. My battery was replaced quickly, and it was just $10, which was a lot cheaper than other places. We will definitely return here!
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positive

Sentiment analysis: It's hard to believe this is a Marriott property. I've logged over 50 nights at this hotel so I think I'm decently qualified to offer a balanced review. This last stay will be my last overall. Although the staff is generally friendly & professional, their competence is questionable. I could offer a list of offenses but it would take too long & most aren't major, just a little annoying. Concierge lounge is fine, no complaints. Overall, the hotel gives the impression that it is too large for its operating budget and the competence of the staff. It greatly lacks attention to detail. I frequently have to call for things that have been left out of the room (missing hairdryer, washcloths, double body wash but no shampoo...and so on). The linens are old and tired (holes in the sheets & duvet covers, limp towels, some with stains). I am a platinum member of Marriott and am always booked into a King room. This time, they put me in a room with 2 doubles for no reason. I immediately changed rooms and the TV did not work. I then plugged my laptop into the lamp and it made a loud "pop" and blue sparks came out. All of the power in the room was then knocked out. This is unacceptable, as the wiring in that lamp was obviously faulty & dangerous. I was lucky my computer was not fried. The last straw came when I killed a large fly in the room with the first thing I could grab, which was the paper breakfast menu. I then crumpled the menu and threw it away. The next day, the housekeeper had removed the menu from the garbage can and placed it on my pillow. I know it was the same menu b/c it was creased exactly where I crumpled it up. Outrageous. Anyone who would think this is acceptable service is out of their mind. I will not stay here again and do not recommend it for business travelers. During a single stay, I have never heard so many staff say, "I apologize for that". Sorry isn't enough, I'll be trying the Hilton Garden Inn next time. Good service speaks for itself and does not require apologies.
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negative

Sentiment analysis: The Skinny: subpar tonkotsu ramen with tough chashu (2), Service - nothing special (3), Value - overpriced for what it is and certainly can get a better deal elsewhere (2). We came here after all the positive reviews by Yelpers for their ramen. Their tonkotsu ramen totally lacks pork flavour and would be more suitably called shio/salt broth ramen instead. The pieces of pork are not marinated and are tough. The egg noodles were overcooked and lacked elasticity that comes with house-made noodles.The bean sprouts were sad looking in the bowl. A bowl of ramen here cost $9.95 which is rather expensive seeing how other places give you more for less. Also tried their Japanese-styled meatloaf which was subpar. Too much filler (ie, bread crumbs), not enough meat. The sauce overtop was too strong (it had a distinct Worchestershire sauce flavour that was overpowering). It came with miso soup, bowl of rice, some shredded cabbage, slices of tomato and cucumber. Overall, edible but not much else to recommend it.
+++++++++
negative