Problem: Write a negative yelp review.
A: I've stayed in Vegas several time but this time was special. I was getting married. Pros: fast check-in young, hip crowd good food and shopping good vibe good room rate Cons: waaaaay too smokey billing issues front desk rude upon check-out When I researched pricing these rooms had a great price point. I was under the impression that the rooms would be a lot better than they were. Our room was dark and housekeeping forgot to dust. Not just in our room but our friends across the hall had an inch of dust on their table as well. When I visited another friend's room I thought she requested NON-SMOKING but could smell smoke like someone was smoking in the next room. When I got back to my room the same this was happening. Although we had non-smoking rooms the smoke must be cycling thru the vents. I came back home with a monster of a sinus infection from all the smoke. When I checked in I paid the balance on my room and received my receipt. When I checked out RAHMAN argued me down saying my balance was $144 and some odd change. I explained to him that my room balance was paid. Not to mention when I made the reservation for 5 rooms they charged all 5 rooms to my card causing me to have insufficient funds fees. I was told nothing would be charged to hold those rooms. After talking with billing they refunded all of my money. I guess they had to listen to the conversation I had with the person I spoke with when I made the reservation. She told me nothing would be charged. With all the billing issues and the smoke factor I WOULD NOT stay here again or recommend anyone else to stay here.

Problem: Write a negative yelp review.
A: I went to the Sugar Factory for breakfast last week and was greatly disappointed. I couldn't decide on what to have and ordered the strawberry brioche french toast upon the waiter's recommendation. Boy, what a zonk that was. The menu described it as "smothered in berries." Smothered it was not. There were 4 tiny, thinly cut strawberries on my plate, which if glued back together would not have even equaled one strawberry. The french toast was luke warm at best and dry, dry, dry. There was a smudge of strawberry jam in one corner of the brioche which I guess is what qualified it as "strawberry brioche" The portion size was also quite small for the price, although I wouldn't have eaten more if they had given me more because it was just so awful. I'll pass at eating at the Sugar Factory next time I am in town.

Problem: Write a positive yelp review.
A:
Great old building with lots of history! Prime rib, salad room, chicken tenders, smiley fries, cheesecake, chocolate mousse & a great time. We were greeted quickly and with a smile. Kim was our server, she let know the specials and answered all our questions. She kept our drinks full, even with two thirsty kids! We sat by a window and our son flirted with another server setting up for an event that afternoon. He was really excited that she waved and smiled back. It's the little things that really make events special! Our meal was great, the service was great as well, we enjoyed the decor especially all the pictures. It does remind me of fond memories of eating out for special dinners with my grandparents. We had a blast, but understand it's not the place for everyone, keep that in mind as you set your dinning plans.