Sentiment analysis: I don't know where to begin. We were there on a Wednesday night at 6ish. The place was empty and we sat outside on the patio. It was happy hour so we ordered 2 appetizers( cheesy tots and 7 layer dip), which were the best part of the whole meal. Here's where the night goes down hill....out come our meals and 2 of our party of 5 ordered steak fajitas, and the server brought chicken. No problem she made a mistake, she takes it back the rest of us eat our meals, thinking that the fajitas will be out shortly...wrong! We. Are now done and still no fajita, but out come fajitas to another table. At this point the waitress has started to act like we don't exist. It's now 7:40 and no fajitas. Another waiter sees we are stairing at the door and asks if we are ok or need anything, and we explain. Finally out come fajitas. Our waitress drops them off and disappears again. The manager does come over and comps the fajitas and offers us a round of drinks! Sweet! It's now 8:15 and we would like to leave but can't find someone for the bill. Flag down our waitress and she gets the bill. Wanna guess? It's not right. 1 fajita not compted, sides of stuff we ordered but never got, apps not half off ( because we had been there for so long) it was not happy hour. Needless to say the bill had to be changed 3 times, at one point the waitress tried to snatch it out of my husbands hand. The whole thing was a hot mess. I had a hard time putting 1 star but the patio is a great place and the appetizers were pretty good.

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negative

Sentiment analysis: Went for a late dinner. I've been a fan of this chain for years. I was surprised it was still so busy at almost 8pm (I know, 8pm isn't late, but it is when you're used to eating with your kids at 6) ! We were seated right away even though it was busy, but the service was a little on the slow side after that. That usually doesn't bother me though, I see it's busy and we weren't in a hurry. We split one meal, and they were kind enough to bring it out on separate plates. LOVE the Chicken Bryan, it's the only thing I've ever had to eat there besides the Lobster Ravioli, which is also excellent.

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positive

Sentiment analysis: I was lucky enough to be treated to some red velvet cupcakes from Butter and Me, and let me tell you, it was life changing! Red velvet is easily my favorite flavor, and this one was at the top of the pack. They were delicately decorated and put in a beautiful box with a pink bow. Perfectly presented, I couldn't help but taking pictures! Plus, Kelly is one of the nicest people you'll ever meet, and as much as I enjoy a Sprinkles cupcake, I'd WAY rather support a local entrepreneur. I can't wait until her storefront is open- I foresee many more Butter and Me cupcakes in my future!

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positive