Problem: What would be an example of an negative review?

Answer: Always have been a big fan of Inka Chicken from back when it was on Maryland Parkway & Karen until it closed. I was very excited when I was driving down Rainbow & seen the new restaurant. I was planning to surprise the Mrs. and take her to dinner there on Sunday. When we walked in there were only 2 other tables taken so we were seated right away. We were anxious to try their Peruvian food. We checked out the menu and decided to try a variety of different meals. So far so good. We placed our order & my wife was explaining to me about the new owner, & that he was from Argentina. While we were waiting for our food I guess the owner showed up as well with his lovely son, and daughter. Everything still good so far. Our order finally came & most of the dishes were pretty bland, flavor wise & we added our additional seasonings which made it ok. While we were eating we noticed the kids were running back & fourth from the kitchen to the lobby....no big deal. Until the little girl started playing with the handle of the fire extinguisher, and I also noticed the pin missing & guess which direction it was pointing. But, luckily no harm, no fowl......she left it alone when she seen her father coming back. Now heres the kicker even though the food was ok, the owner came out and spoke to a gentleman at the first table and shook his hand. Then proceeded to the second table in front of us & talked to the couple there. He then walked right pass our table & started speaking with another couple that just came in a few minutes before we got our food. I asked my wife (who is from Peru by the way) if he really just walked by us & said nothing.....WOW !!! Was it because I'm a Black American with a Peruvian wife or what? I was going to ask if there was a problem, but my wife talked me out of the confrontation. All he had to do was ask how we enjoyed our meal (in spanish or english) & then went to the next table, then everything would have been fine. All I can say is WTF.......If the owner treats all his customers that way he would be out of business soon. There is not a chance in HELL we are ever going there again! New management, old style racism !!! Man.... what year is this? Only gave one star because you can't give a zero! Still gave the waitress a nice tip out of sympathy if anything else.

Problem: What would be an example of an positive review?

Answer: I called them on Saturday, they came out later that day to set traps for roof rats. They called me to schedule time to pick them up. Very pleased, very customer service oriented. Canceled Bulwark and now use AZ Pest Squad.

Problem: What would be an example of an negative review?

Answer:
When I first walk in the place looked nice and the steak smelt so good I got excited for nothing. One their pretzel bun does not even taste like a pretzel. Their burgers suck. I tried my bf steak and it was awful I could have made a better steak at home. The place was so over price for their nasty food that I am so not going back, I'll stick with Jack in the box instead blah.