Problem: Write a negative yelp review.
A: Bah Humbug! I signed up for their email newsletter and received a coupon from them (buy 1 get 1 free). I took my daughter here for a fro-yo treat...what a mistake. I showed the employee the email/coupon on my smart phone and asked if we could use it. She said no and that we would have to print it out. (really?? get with the technology). Anyway, I told her that my daughter would like a small chocolate frozen yogurt in a cone. The employee made that and passed it to my daughter. My daughter replied with 'Thank you. Can I please have sprinkles on it'? The employee said 'No, sorry, but sprinkles are too messy on a cone. I can put them on the side though, in a little cup.' Who says no to sprinkles because they are too messy?? Scrooge! There are too many other fro-yo places that offer better customer service. I'll be going to them next time.

Problem: Write a negative yelp review.
A: I have emailed corporate 2 times in the past couple of weeks. There have been no carts available at the entrance to the store mainly because they are strewn through out the lot. The staff has become rather snobbish when you ask them about it too. They just say they are too busy to get to them and that the manager is unavailable when you ask to speak with them. We have started shopping at the WalMart across the street. Better prices and better service. I will sacrifice some quality for this.

Problem: Write a positive yelp review.
A:
After having a couple plumbing companies come out to give me a quote for several repairs needed at the house that all rang in close to $1k, I happened to see the Yelp review on Artie, and decided to give him a call. He returned my message quickly, showed up within a few hours, and proceeded to fix the issues for 1/5th of what the others quoted!! He's incredibly knowledgeable, super courteous, and a great guy. He explained what was wrong, how he would fix it, and did... quickly!!! He made an appointment to return a week later to fix a few more items that he couldn't get to because of required parts he didn't have with him at the time. If you have any plumbing issues, call Artie!!! He's AWESOME!!!! YOU WON'T BE DISAPPOINTED. And tell Roto Rooter to stick it where the sun doesn't shine. Bunch of con artists.