Problem: We were disappointed when My Big Fat Greek closed but were quickly excited about a dipping bar. Who doesn't love to dip? From skinny martinis to meat on a stick we were pleasantly surprised by the deliciousness we experienced. Another great place to add to your list of Old Town restaurants to try.
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A: positive

Problem: growing up with canes in the south, it definately takes me back to eat here. unlike some other posters, canes chicken fingers ARE the best i have ever eaten, but they are really only a vehicle for consuming the Canes sauce! the sweet tea is also AMAZING! i dont live in vegas, so as im leaving, i always get a jug for the road out! a limited menu (in this case) means one thing- you dont really need much else! on a trip to las vegas filled with $150 per person dinners- canes is usually the first place we hit upon arrival!
How would this review be described?
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A: positive

Problem: I took my girlfriend to La Stalla for her birthday dinner last night, and we had an excellent experience. The tasty complimentary bread was properly warm, good and crusty on the outside but soft inside. Olive oil's on the table, and you pour it yourself. I confess I prefer to have the server pour the oil, but maybe I am spoiled. I ordered a 2006 Sangiovese (#411 on the wine list) that our server bought out promptly. It was inexpensive at $40, but very decent for the price. The bruschetta was very good, with the right amount of oil. I despise bruschetta that is so crunchy that the tomatoes go flying about the room when you take a bite. La Stalla's was excellent. My girlfriend had the Gorgonzola and sweet potato ravioli in cream sauce. I sampled a bit, and it was delicious (and I don't even like sweet potatoes!). She enjoyed it a great deal. I had the tortelloni aurora, with cheese, veal and prosciutto in a pink sauce. It wasn't *quite* as fabulous as my girlfriend's entree, but was very, very good nonetheless. We finished by sharing a creme brulee, which was also very good, though not particularly distinguished from any good creme brulee. The atmosphere was excellent, with the room full of adults and no screaming kids underfoot. The music was at volume appropriate to conversation, and the goldfish in the little pond behind our table were very polite. Most people were dressed casually but not sloppily. The service was EXCELLENT. Our waitress was clearly intelligent and perceptive, and attentive without being obtrusive. For example, when she noticed the girlfriend and I having a fun conversation, she politely asked if we wanted out entrees to come out quickly, or if we wanted to linger over our appetizer and wine a bit. She was quick with recommendations, had a ready smile, and served everything very efficiently. In all, it was about $120 with (a fairly generous, based on the excellent service) tip. I think the experience was worth every penny.
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A: positive

Problem: ***Customer service is critical to the success for any restaurant*** I come to this restaurant for lunch to order some buffalo wings. I've only been to this reseaurant once previously and had buffalo wings there and they were pretty good so I thought I would give it another shot. I am on a low carb diet at the time so I cannot have breaded wings. When I got my order, I recieved breaded wings. I told my waitress that I didn't want breaded wings and I had non-breaded wings from here once. Her reply was "you have to tell me that because all of our wings are breaded here". Instead of offering to take the wings back and correct the order I had to tell her that. She just stood there in silence thinking I was going to accept these breaded wings. When I mentioned about replacing the wings she replied, "its going to take a while". I wasn't going to say anything but I am spending my money here and I should be treated with respect. I went to the bar area and asked to speak with the manager on duty. I told him what had happened and he did take action. The manager said it was not true and it only takes 8 minutes to cook. When she came back, she seemed pissed and offered me another drink. Although I didn't want another drink, she snatched up the drink while I was trying to tell her I didn't want another one. My wings arrived as order and they were good as they were the last time. Because of the quality of the food and how the manager responded, I did not give this restaurant a 1 star. To top it off, before I left she took it upon herself to explain to me what happened. I have nearly 20 years of customer service. If you make an error, you don't argue with your customer. Just apologize for the error and offer to fix it. It was her fault that she failed to ask how I wanted the wings. I don't think it was necessary for her to come at my table to continue to go on about it. If you are going to work in the service industry, you will have to grow a thick skin and not let little things irritate you such as a communication error as this one.
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A:
negative