Problem: Dr. Tam is the best dermatologist around, hands down. The office itself is beautiful and very upscale.
How would this review be described?
++++++++++
A: positive

Problem: We stayed at Planet Hollywood for a portion of our honeymoon. I really regret it. From the moment we walked in our room there were issues. First there was a big wet spot on the floor (that by the time we left had started to mold). There was no comforter on the bed, and when we called down they said they were in the process of changing the comforters and that the bed was "triple sheeted" Well, I'm sorry but "triple sheeted" is not what I paid for and I was freezing all the nights we stayed there. I called for a blanket that they never brought. I have never met such rude bell men who just outright asked for their tip. There are so many lingering items from when the hotel was the Aladdin that I couldn't tell what the theme was supposed to be. We are very sorry we stayed there, and we will never do so again. It is worth it to pay more for the details! Especially on a honeymoon!!
How would this review be described?
++++++++++
A: negative

Problem: This place does lots of things well. I had been here for drinks a few times, but my husband and I ate there for the first time last weekend at brunch. They have the most extensive bar I have seen in Madison and their drinks are superb. The atmosphere reminds me of what I imagine Einstein's lab would look like if he were a chemist (or bartender). Exposed bulbs and industrial furniture. I would describe the aesthetic as mainstream steampunk. Merchant also has an extensive selection of liquor off sale. The brunch food was very delicious and priced about the same as other brunch restaurants nearby (my biscuit breakfast sandwich with a side salad was $12). Everything on my plate was excellent and my husband also very much enjoyed his biscuits and gravy. We sat at the bar and had excellent service from the bartender. However, the hostess initially sat us at a very awkward table with flimsy chairs that she called a "high top." It was not a high top table like one would expect. When we asked to move to another table, she said she was saving them (there were about 5 better ones available) for parties with reservations. Well, after we sat at the bar, we watched those table sit empty until we were paying our bill. Quite frustrating. But otherwise we had a good experience.
How would this review be described?
++++++++++
A: positive

Problem: I have been to other Zipps, and even this one, before and the food and service have been great, which would be why we went there again today. BIG change! The restaurant might have had 8 tables busy at the lunch hour. The waiters was very nice but service from the kitchen was really slow. We ordered the burger with a chili and pepper jack cheese, a basket of fries and sweet potato chips, and a BLT. We both ordered Ice tea. We sent the ice tea back because it tasted as it if it had been filtered through a mold screen. I commented that the ice tea container might not have been cleaned recently. I got water and my friend ordered a Coke. I got my water but the Coke arrived as a sprite. That is a waitress issue. My burger tasted as it was not fully cooked but on checking it seemed to be properly cooked. I kept eating it but kept thinking this might be a bad idea. My friend sent the french fries back because they were just barely cooked. I tried one and sure enough, almost raw potato. The sweet potato chips on the other had were cooked to death. It is now 30 minutes late and I am pretty sure that burger is coming back up shortly. When I sensed that "just a little off" taste I should have refused to eat it. The waiters took the fries basket and the tea off the bill so she was trying. Mixing up Coke with Sprite and then ignoring us was a mistake that got noticed in the tip.
How would this review be described?
++++++++++
A:
negative