Q: negative

A: The 6 of us ate there on a Wednesday evening. We waited for almost 15 minutes before anyone even greeted us at the table. After giving the our waitress our drink and food order, we waited another 10 minutes to get our drinks, bread and butter. 22 minutes later our waitress explains that "Chinese kitchen" is unable to provide won ton soup. Okay...so why didn't she explain this much sooner? So I ordered Chicken Parmesan with garlic bread instead. Another 25 minutes pass or so...we FINALLY get our food!!! So it took over one hour just to get our meal!!! Ridiculous!!! By that time, the kids were so tired of waiting, they almost fell asleep. I've had bad service in the past, but this had to top it all. Never again will we eat there!!! The food had hardly any flavor...who hired these cooks? This place doesn't even deserve one star!!!! DO NOT WASTE YOUR TIME AND MONEY HERE!!!! HORRIBLE SERVICE!!!

Q: negative

A: I visit this location regularly and unfortunately I find the attention to detail minimal. Typically I order through the drive thru and usually order the grilled chicken & fruit salad. On three separate trips recently I have returned home to find that while the receipt was correct, I received the grilled chicken garden salad. I have also switched it around and ordered fruit and grilled chicken salad. One time that worked, but most recently I again received the garden salad. Finally I called and complained. How difficult is it? If it is entered correctly, why can't the correct product be pulled? If you go through the drive thru, I highly recommend pulling over and checking the bag before driving home.

Q: positive

A: This is hands-down my favorite place in Pittsburgh. I have never ever had a bad meal here and I've probably come here once a week for maybe 10 years. Top favorites are: - Fish and chips, smothered in tartar and malt vinegar for those hangover or self-indulgent days - Chicken and Wild Mushroom pie for cold and rainy days - Veggie Boxty and a Bloody Mary for those silly days - English breakfast for chores days - Veggie sandwich with chipotle mayo and coleslaw for those days I'm trying to be healthy. - Salmon salad for business lunches I love it so much that I have a meal selection for every possible situation!

Q: negative

A:
Was not impressed. Started out at the bar and had a good experience. It all went wrong once we got to our table. The waiter was horrible! Older gentleman, if I can even call him a gentleman, in his 50's, greater than six feet tall, and grey hair. Just nothing but a jerk and not helpful. It's one of those situations where you knew he looked at our crew and decided he wasn't going to be helpful. When I ordered there was a choice between broiled and fried walleye. I asked, "What do you recommend?" He said, "Well, one is broiled and one is fried." Yeah, I could tell that by the description, jackass. I was asking what was popular or suggested by the chef. That was the way the whole night went with this guy. If I managed that place and saw any of this he would be gone! The worst part is that I really don't know why we got that kind of treatment. Discrimination, I would guess. He seemed like he was trying to be helpful to the table next to us. Anyway, the steak needed salt! What?! I've never seasoned a steak at those prices before...never! I had to salt and pepper the steak. Trust me, you will cook a better steak than this at home unless you microwave it. The walleye, fried, was pretty awesome though. The clam chowder was also unique. If you go, check those things out. Otherwise, don't waste your time. It sad, too. The place looks so cool. Maybe just go have a drink. The only saving grace is that the waiter screwed up the bill so bad that nobody paid for drinks. For such a smart-ass, the guy wasn't the brightest on the block.