Problem: Write a negative yelp review.
A: While I was actually (relatively) satisfied with the work that was done once they actually cleaned, the process to get an appointment was a nightmare and less than accommodating. Further more, when they arrived, I asked them to wear booties on my carpet which they were not provided. Since they weren't allowed to work barefoot (due to safety guidelines), I talked to the owner about potentially rescheduling a time so that I can get my own booties for them to wear on their shoes (I have an infant with allergies). Instead, the woman - who was insanely rude and said she "didn't want to get into a personal battle, but she didn't didn't know how she was dissatisfying me"- told me I couldn't reschedule and would forfeit my pre-paid service. "End of story." I understand policies, and why they are in place, but I do NOT understand why a cleaning service wouldn't offer booties for carpet - I know I'm not the ONLY person to ever have this request - and further more, why the wouldn't be willing to make an exception for a first time customer to reschedule. Even still, the company's cleaning supplies weren't working nearly as well as the ones I use, so I ask them to use mine while they worked (Honest Company - natural and healthy), and they mentioned the entire time how much better my supplies worked! Needless to say, I will not use their services again and I hope their employees success... with another company.

Problem: Write a positive yelp review.
A: came here after escaping from Harras (horrible) the guy i spoke to on the phone for last minute reservations was very helpfull, he found us a room and got us a discount so we could do some more gambling. rooms where huge, clean and had a great view. room service was quick for vegas standards. Had an awesome time in their casino won tons of cash had a blast. ill be back a soon as possible MGM!!!

Problem: Write a negative yelp review.
A:
This place should be leveled. I can see why who ever owns it does not do any improvements, It is pretty much ghetto with a capital G!