I agree with all the other reviews that say the service here is horrible. I think management needs to be trained better how to take care of their customers. I was promptly seated in the lounge area by a hostess. I was told that there was a $25 minimum, and I didn't mind as I wanted to stay for a little while to eat, drink and watch college football. Server never checks on me, then another hostess comes and asks if I reserved the spot in the lounge. I tell her someone sat me here after I told them I wanted a place and that I didn't mind the $25 minimum. Then the manager, I think his name was Kevin, comes and says that was a mistake and he can show me to another table. Except every other table has a $50 minimum, aside from outside where there are no TV's to watch football. Then he tells me I can grab any available space at the bar and there is no minimum there. At this point, I'm pretty annoyed. It's your mistake and you tell me you can't seat me somewhere else, when there are literally TONS of empty seats/tables? You can't spare ONE table to correct YOUR mistake? It's obvious they have rules, but seriously. Their managers need to learn a little bit about problem solving and treating the customer right. Unless you're ready to spend, don't waste your time with this place. They don't care about service. They only want $$$.
How would this review be described in terms of sentiment?
Possible answers:
a). negative
b). positive
a).