Given the task definition and input, reply with output. In this task you're given a question and you have to paraphrase the question to create the output question while retaining the meaning of the original question.

I am trying to pay through Internet Banking on SBI, however no matter from what site I initiate payment, it never starts. What is the problem?
While making a merchant payment through SBI net banking I didn't get a high security password instead of selecting an option for OTP generation on my SBI profile page. Is it ok?