How might one describe the sentiment of this review?
My husband and I had a very unsatisfactory experience at this company's Las Vegas Speedway branch this past Saturday. My husband was made to wait over an hour past the discovery laps (only to find out that they had forgotten about him...though there was no apology offered.) Once the helmet was on, they forgot about him again, and only after prodding the woman again did she finally find an instructor for him. (The car he was supposed to be driving was sitting there for at least 20 minutes while he had on the helmet.) Then--and worst of all--his driver was rude and unhelpful, and seemed almost annoyed that he had to be in the car with my husband. When I wanted to complain before we left, we were told the appropriate person wasn't available. Therefore, I feel I have no other option than to complain on Yelp and every other possible Internet forum, as well as to Cloud 9, the company that steered me toward this "experience." Overall, this was a disorganized and disappointing waste of money.
negative