Detailed Instructions: Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.
Q: I loved this thing until 2 1/2 months after purchase... The phone jack is not working properly. Now I am very disappointed. Glad I got a 2 year replacement plan from Best Buy. Recommend you protect yourself if you buy this product. I don't think the phone jack problem is a rare one from what I have read here.
A:
Negative