Q: I am a generally positive person that sees the glass half full. When coming to this new venue for a close friend's Bachelorette Party, I was thrilled by the decor and the set up of the rooms. That is the reason for the one star. Otherwise, I would have given it zero. The check in was a nightmare. They were disorganized, rude, would not add anyone else's name to the reservation of 7 girls (which we had disclosed to them upon booking the room) without begging at the front. The parking is confusing and not easily accessible. The casino is cold and doing its best to mirror a spa with horribly snobby attendants. This is a casino. We are here to play games (the cheapest table was $25, but that's fine since this is the image they are going with) so please stop acting like you are doing us a favor. It's our money that we are OPENLY giving over to you. Not even The Wynn has this much attitude. Then, came the situation that I have discussed with a lawyer and about which I am still unsure of what to do. We had purchased tickets for a Fat Boy Slim concert on their roof during this Labor Day weekend celebration. The lines, as you can imagine, were insane and everyone was trying to get in. We had tickets, so we tried to find the difference between tickets and no tickets. When I attempted to ask the bouncer (whose name escapes me but he has a tattoo on his arm with his anniversary and looks almost identical to Steve-O) where we needed to stand, he literally turned his back to me and would not answer my question. I thought he didn't hear me, so I said, "Excuse me, can you please tell me..." and before I could finish he put his finger inches from my nose and said, "I'm busy and will deal with you later." then walked away. We thought fine, we'll just wait here. After awhile, we got in our correct line and waited. It was divided into two sections to keep a pathway clear for other guests (which makes total sense, again I'm a reasonable human). When we walked (as instructed by another equally angry bouncer) to the other part of the line, Steve-O waited for us to get to the other side and then yelled, "You dumb (expletive) need to get in the right line. The end of the line is back there." I replied, "The other bouncer just told us to go here. We have tickets. Why are you talking to us like this?" He then ran to me and got inches from my face. He screamed he was going to kick me out and raised his hand like he was going to strike me. I was terrified and everyone in line was just staring, confused. I responded with, "You are being incredibly aggressive and if you are kicking me out, you need to decide that, but your tone and aggression are unnecessary." Seeing as how I was right and he had created a seen, he huffed and puffed and walked away. Others in line said, "Oh, he just did that to me too. I am trying to sell my ticket." They were always females saying this. It was a disgusting experience and was, by the definition of the word, assault. I will never return here. When I attempted to report this while there, I was ignored and told that a separate company hires out these people and they can't speak to it. I paid to stay at that hotel for 3 nights. Why would you not at least direct me to the person with whom I could file this report? Throughout the weekend, I heard, "We are only 7 months old" from a lot of employees. That's completely understandable that there will be hic-ups and mistakes! But, so much aggression from one employee, I was shaking and had to return to my room?! Then, to have no one wanting to help me at least report it?! I am not good at confrontation, so I let it go. But, for any and all people that are nice and want to experience Vegas in the fun, light-hearted way most trips there are intended to be, do NOT stay in this hotel. You are not safe, it is very expensive, and the staff is rude beyond anything I have ever experienced. I was simply left without words. From the valet, to the maintenance people - no one appears to be happy working here. You can get a high class, well respected experience (and I speak from having had them) at the Wynn and Mandalay Bay. Do not give them your money or your sense of security. Disgusting

A: negative

Q: Came to this place cs I heard the wings were really good . I mean the food was great BUT the service was awful !! The waiters take forever to bring your food/refills . They forget everything & totally ignore you . HORRIBLE !!

A: negative

Q: Ok, so I had a cousin who had a graduation party here (25 people total).. Don't know why they picked this place either. Anyways, I heard beforehand they paid about $15 per person (25 people, you do the math) and read Yelp reviews on the place. All the negative had me worried, but I guess I can't complain to much because it was free on my part. We were in little corner of the room, squishing all 25 people (really warm in there too). The waitresses came around, who were pretty nice, and asked for our drinks. About maybe 10-15 minutes later the salads came out. They were passing around the bowls and each got whatever amount salad they wanted. The salads were nothing special, just the greens and the dressing. After eating the bland salad, they gave out some spaghetti and cheese ravioli. The spaghetti tasted very watered down and the meat seemed like there wasn't any spices to it. I've had better spaghetti with just Prego sauce and cheap angel hair noodles. The ravioli were a little better, but nothing worth what they paid for. I feel bad for them with how much they spent. Could of totally found a better place for a lot less

A: negative

Q: Free wifi. Very clean. Nicely updated. Excellent AAA rate on a Sunday night. I would definitely stay here again. The bathroom was odd. The refurb kept the original tub and fixtures, but the fixtures were loose and wobbled when you turned on the shower. This should have been addressed while the new shower surround was going in. The piece of furniture that holds the TV, microwave, and fridge is way too large and is placed so that the space between the end of the bed and the front of this bureau/entertainment center is a very narrow aisle and it makes the room feel very cramped. Check-in began at 1500 and it was well after 1600 when we arrived, but the front desk had to radio housekeeping to see if they had a room ready. If a very busy, sold-out hotel has to turn over to another very busy, sold-out night, there can definitely be a lot of calls to housekeeping when you're checking people into rooms as quickly as they are cleaned, but this was not that. It was a relatively quiet Sunday. It makes me wonder how they would manage when they are actually busy.

A:
positive