Choose your answer: is the following review positive or negative?

Yellow Cab has put a lot of time and effort into attempting to get Lyft and Uber shut down, but when they had an opportunity to shine and show they are a worthy transportation service, they failed miserably. In an effort to be a responsible adult while still enjoying the 4th of July festivities downtown, I decided to forgo driving and rely on public transportation. HUGE mistake. Attempting to get home after the fireworks was a complete debacle. The buses were overfull and there were NO taxis to be seen. The few I did see driving around were not taking fares. My attempts to call the Yellow Cab company were met with an hour's worth of busy signal. It took us over two hours to figure out how we'd get home. Due to some minor issues with the "service" (I use this term loosely) I was slightly annoyed with them, but now I truly, sincerely, with every ounce of my being HATE Yellow Cab. If they want to shut down ride sharing, they need to actually have a functioning presence in the city!

Options are:
(A). negative;
(B). positive;
(A).