Q: positive

A: The service isn't as bad as most people seem to think. No, it isn't the overly nice service you get so many places these days, and the staff isn't going to hold your hand. But there's a big difference between the service at Vientiane, and if you have a bad/mean/angry/whatever waitress at Denny's. Vientiane is business-like, but they've always been nice to me. Maybe if you don't go in there and get huffy about the service, they're nicer? Either way, Vientiane is one of my favorite restaurants. It's so delicious, and I always have food for another meal leftover, and there are so many choices, even for a vegetarian. The Pad Lao is my favorite, I could get it every day.

Q: positive

A: How have I not written a review about this place??!! One of Edinburgh's brilliant hidden gems! Also now home to Edinburgh Gin and you're able to peek through the big windows into their distillery while sitting in the bar. I love the private booths which are reminiscent of the old Edinburgh Caves. Having worked my way through the majority of their cocktail menu, I can honestly say, there is a great range and there is something to please everyone. For those who aren't cocktail fans (do such people even exist??!!??) They also do beers and wines and there's always just a classic G&T with a long list of gins to choose from. With it being underground and no natural light fading to mark the passing of time.. beware of entering in the daylight but emerging in the dark!!

Q: positive

A: This place was great!! Atmosphere, the band, food, and views, and service made this place a great experience. I can't wait to take my friends here! I will be back.

Q: negative

A:
WORST EXPERIENCE EVER! Let me get this straight, I LOVE the Gilbert location. The Phoenix experience was hands down the worst of my life. I never made it into the restaurant to eat because the hostess was SO rude. I actually told her "I feel like I am inconveniencing you - should I take my business elsewhere?" she replied "look around, it is packed, we don't need your business". I explained that I brought a group of friends (6 total) to the restaurant because I love the Gilbert place so much - the food is great and service spectacular. She told me that "everyone complains about the Gilbert location and says they are snotty, so you much be lying". We went to the Vig instead. I called the Gilbert location to inform them an employee was bad mouthing them. I left my number as well but never heard back.