Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Q: Review: The James Hotel met and exceeded our expectations. A haven of cool, uncluttered comfort in a hot, crowded but congenial city. Located within steps of some of the greatest art, architecture, culinary and cultural opportunities anywhere in North America, the staff of the James provided us with a home away from home for the week we visited. The check-in was quick and flawless and the king suite a calm, restorative oasis. It is difficult to over-praise the friendly, attentive staff; this is a hotel that truly has its act together! The day before our visit ended, we experienced problems with the room's air conditioner. When the technician was unable to quickly solve the problem, we were immediately upgraded to a one-bedroom apartment with stunning views of the Chicago skyline. We eagerly await the opening of new James Hotels in other cities.
Polarity: Positive
A:
true