Sad to give this place a 1 star cause I love the food, and every time I have been to any Carrabba's it has been amazing (food wise) but this specific one gets a ONE STAR FOR POOR CUSTOMER SERVICE. We got to the place and they said about 5 min wait, and since we have kids, that was perfect - if it was longer we would have went somewhere else....so we wait and wait and wait ... I go ask and they say they are working on getting our table. Long story short they forgot about us and we ended up waiting almost 45 min before we got seated....we decided to stay so long because we thought it was "almost ready" and did not expect it to turn out the way it did. Then the waiter got our food messed up - good thing everything on the menu is good because my wife got half of mine, and I got half of hers and then the waiter goes nuts trying to blame everyone else Very unprofessional! Horrible service and will probably not go back to this one again unless they convince me otherwise!

negative

Pretty much Rules!

positive

I am writing this review a little late but I needed to. My husband and I went there last year & we've been there before. I've bought shirts & sweaters the last time & was happy that I've decided to go again. I've never been treated in a clothing store the way they've treated me. I was so mad that I wrote their corporate office regarding their staff. I was trying on 4 different items & patiently waited, browsing around while waiting for a fitting room. Once ready, I was rushed in there by one of the floor people. I need to mention I was ignored when we walked in which was fine as sometimes I want to be left alone. My husband helped me pick up the clothes to try on. As I was trying the 2nd item, the employee asked me if I had any clothes I didn't want so she could put it away. She didn't ask how I was, she didn't ask if I needed help, she just wants to put things away. I was too busy to think about her question, that I just said no. While I was trying on the 3rd dress, I realized it was too big so I needed a smaller size, I peeked out of the dressing room but no one was available to help me. I asked my husband to grab me another size. As I was trying on the last item, again, one of the ladies asked if I had things to put away. I gave her one of the items which was too big, & by this time I was really getting irritated. When I handed it to her, she tells me that there's a long line of people waiting for the fitting room! WTH! Let me just say, I hate trying on clothes, & because of that I'm always rushing when I do. So for her to say that, I was fuming mad! NEVER have I've been told when I try on clothes to hurry up. I was soooo mad I was going off on the cashier who apologized but didn't really seem to care. My husband was so pissed off he told me to just leave them. Well, I liked the outfits so I took them but I told them off. I know there was a couple of women in the store holding clothes but didn't seem like they cared. I waited so why couldn't they? The last time I was there, it was a different experience but this last experience I had, I will NEVER ever go back there. I spent quite a lot of money there before but I would rather shop somewhere where customers are treated with respect.

negative

We have never had a bad steak there until our last visit Jan 4 2015 we went for dinner my steak we very tough our server took it back they made me a new steak it was just as tough as the first one with lots of gristle. I'm not sure if they are getting there meat from but the quality is gone, I well probably never go back we spent 50.00 for the meal not including the $10.00 tip.
negative