Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I would cut them some more slack since it's a holiday but they really weren't that busy when we got there and even less busy when we left... The wait was about five minutes and the server was quick and efficient with our drinks and taking our orders. Once our food arrived; however, he was nowhere to be found. My friend Lisa L had the pancakes and I had the tropical french toast... I know the description said coconut but this thing was COVERED in shredded coconut. Like the whole surface was pretty much shredded coconut. The flavor was great and the texture was nice but I literally filled up on shredded coconut. We spent about 20 minutes sitting around waiting for our server to come back so we could get our bill and though he walked by like four times, he didn't so much as glance in our direction. By this time, the crowd had really thinned out too so it's not like it was crazy busy. The food was good enough to warrant three stars but the service left us frustrated. It would be one thing if the server was so busy he couldn't make it through the room but we saw him pass so many times and it took forever to flag him down.

Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A: Great service, good food, and cheap eats. If you are looking for a Chinese restaurant that won't break bank, Big Wong is an ideal location for you because they offer an assortment of dishes for under $6. I ordered a special shrimp soup wonton with udon or ramen, I asked the guy if they had egg noodle, they did, so I went with that. I might have misread the title on the menu, because I was expecting regular wonton noodle soup with shrimp, which is what my other two friends had gotten, but what I got was actually shrimp soup. The broth was a rich red color and tasted exactly like shrimp. I probably wouldn't order that again because it was just too much for me to enjoy the soup, my mistake...but other than that, the noodles were great, wish they gave more wontons, but also I feel like the wonton were a tad overcooked, and the shrimp seemed mushy, but it actually wasn't. They had bok coy cooked 2 ways I believe, decided to go with garlic, and I thought that was their best thing there, also under $6, most Chinese places would probably charge like $9+ for that, unless you get it during like a special lunch item. But ya, the bok choy was flavored well, didn't taste or look old, it had that nice bright green color, good crips, I would definitely order that again. The curry beef looked good, didn't get to try it, and my friend said the beef ramen soup was delicious.

Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A:
Long story short: This company and their owner are very rude, disrespectful and insult their customers They do not follow through with the agreements set forth. Buyer beware, do not trust this company unless you want to be burned. Full Story: Called my home insurance company about a problem with my dishwasher. Tech came out in a couple of days. Upon the tech arriving I asked the tech to remove their shoes (or use booties) because we just had brand new carpet installed. The woman tech immediately copped an attitude with me and huffed and puffed and said "Well, I cant and won't do my job if I have to work with a dishwasher and no shoes. No way." all, while huffing and puffing. Ok, not off to a good start. She then inspected the dishwasher with an attitude, banging stuff around. Finally found the issue - bad control board. She ordered the board and said the office would call back when she found the availability of the board that afternoon or the next day. A week later WE have to hunt them down and ask them the status of the control board. They finally got the board and scheduled a time to install from 8am-12pm on a Saturday. 12:15pm rolls around and we call them and then ask for "Dave" the owner. A male answers and says "WHOS THIS?!?!" - what a nice way to answer your business phone, buddy. After some back and forth he says that they never stated 8am-12pm and that its going to be between 12pm-5pm and that they're backed up (did not say sorry, or anything). He then gets an attitude with my wife because he informs her that it's our fault for not listening correctly to his rep the day before. Seriously, who says that to a customer? She informs him that we had cancelled our morning plans to account for the service tech and now this completely ruins our plans for today as we have to cancel afternoon plans as well. Connection gets muffled and my wife cant hear anything, she hangs up. He calls back in about 2 minutes and I pick up. He immediately asks me if my wife always hangs up on service technicians. WOW, really? Did he just say that? I inform him that she's frustrated because no one called and we were given the wrong information so now we have wasted our day waiting for service. He didnt care and said "well thats not our fault, we said 12pm-5pm". I informed him that that is not what she heard and she is very precise. He then tells me to stop insulting his wife because thats who my wife spoke to last night to confirm the appointment and he was apparently sitting there next to her. I pause, wait, and then ask ... "well, ok, whats the next step I need to get this fixed." He says "Well I dont appreciate being hung up on and having my wife treated this way." I inform him that we simply dont like the way he's treating us and informed him that if he wanted to keep it up I'd call the insurance company and complain about his company (which would give him a lower ranking on service calls). He says "Go ahead, they wont do nothing, I've been with them for 30 years, they wont do nothing." Me: "Hmmm, ok, whatever, I need to get this fixed, whats the next step." Him: "Well, if your doing with this man to man pissing match, then maybe we can do it." Again I inform him he has a terrible attitude and I just want to get it fixed. He then says: "You know what, call the insurance company we're not doing anything for you." I tell him to take a flying leap. Thats the end of it. DO NOT EVER USE THIS COMPANY. No one should use a company who treats their customers like absolute garbage. Terrible Service. Terrible Attitude. Terrible all around.