What is the sentiment of the following review?
WORST EXPERIENCE EVER! Let me get this straight, I LOVE the Gilbert location. The Phoenix experience was hands down the worst of my life. I never made it into the restaurant to eat because the hostess was SO rude. I actually told her "I feel like I am inconveniencing you - should I take my business elsewhere?" she replied "look around, it is packed, we don't need your business". I explained that I brought a group of friends (6 total) to the restaurant because I love the Gilbert place so much - the food is great and service spectacular. She told me that "everyone complains about the Gilbert location and says they are snotty, so you much be lying". We went to the Vig instead. I called the Gilbert location to inform them an employee was bad mouthing them. I left my number as well but never heard back.
Options: i. negative. ii. positive.
i.