Problem: What would be an example of an negative review?

Answer: OK, food is good. But I have to tell you waiting 30 min in line for takeout is ridiculous! It is also far to loud in the restaurant. Additionally, if they are really busy, they dont even look up at you or listen to what you want. I had to tell them three times for one thing because they didn't want to listen. Wont be back anytime soon.

Problem: What would be an example of an negative review?

Answer: After taking my money which was higher than usually by $20.00. I trusted they would do the work I paid for but when I went to inspect my vehicle I found a brand new scratch on the rear door about 6 inches long so fresh it still had the scraped paint on it. They didn't wash the floor mats didn't clean the groves on the dash the manager told me they don't do either of these thing. What was even worst is I paid the higher price to have my headlights defogged and the manager said they could not do it because of the grill and then tried to convince me that I got Hugh discounts that covers the lost service on the headlights. I thought I would try them because the were closer to home but it is by far the worst car wash that I have ever had not to mention more expensive and they did not do the work they said they would. They sure had lots of excuses but no solutions for the damage, lack of work and overcharging.

Problem: What would be an example of an positive review?

Answer:
Stand up guys. Scott took care of me and didn't pressure me into any repairs. He was kind enough to quote the needed repairs and offered to just do the bare minimum (safely of course) to get me back on the road. I'll be referring friends to this shop so long as they are in business.