Q: negative

A: Given that this aquarium is in the Mandalay Bay, I figure it should not be too bad, especially they are charging $18 for it! Oh boy, were we in for a huge disappointment. I could not believe they would charge $18 for it. It just felt like such a rip off that I contacted Ashley Lucero at the Aquarium. The experience talking to her was even worse than the aquarium experience itself! Ashley had an agenda talking to me. She was not at all there to hear my opinion. Her agenda was to tell me how wonderful the aquarium was and that I should have enjoyed it. If I did not, it was probably my fault. Ashley asked me several times how much time I spent on the tour, which to this date puzzles me. Seems to me that she is setting up a trap with this question. If I said it was too long in her opinion, that I obviously had enjoyed my tour. If I said it was very short, that she probably will tell me that I did not take the time to appreciate everything yet. She also asked me what my expectation were for the aquarium multiple times. And I kept telling her that I did not have specific animals or shows in mind, but an aquarium that charges me $18 should have at least some animals that make me feel like it was worth the $18. A few minutes later, Ashley would ask the same questions again. I told her the same thing. This went on a few times. It was a completely frustration experience. She was getting me upset on the phone. You would think someone in her position would have better PR skills?! At the end, I did not hear she even said that "I am sorry your experience was not up to your expectation, but there is nothing I can do" . She just kept telling me that I should have enjoyed the aquarium, that it was really my fault. Unbelievable.

Q: negative

A: Grumpy barista. Very curt and dismissive. Didn't get a chance to order a pastry because she rang me up too fast. Is the opposite of upsell downsell? I was obviously looking for a treat. Two bad visits in a row. Too many other choices to come back. Very different from my first experience. The owner lady, who is always pleasant, made me an iced americano I still think about. Never been duplicated by her staff.

Q: negative

A: Three staples I come here for. Fried Chicken. King Size Halo Halo. Ube Shake. The three mentioned above should receive 3 stars but due to other items I have tried on the menu it gets two. The food is often bland and just not good. The palabok and fried rice need a lot of help and could be greatly improved. Their soups are just mediocre. Nothing special. The siapoa is a miss for me too. The best way I can explain this place is bad, good fast food. It's filipino fast food and well it's just not as good. But it is definately fast.

Q: negative

A:
This place has become a real disappointment. I've used them for years and been pleased, until recently. I picked up my work slacks a couple of weeks ago and wore them to work the next day. Imagine my irritation when I crossed my legs and discovered they'd ironed on a WHITE barcode label on the inside cuff of my BLACK pants. It was right at the hem, so it stuck out like a sore thumb when I crossed my legs! I took the pants back to the store the next day and asked that they remove it. It took no less than FIVE visits for them to actually get the barcode and iron on glue off my pants (though it never came out completely). The owner explained that the barcode system was their new way of doing things. Apparently they didn't feel the need to let their customers know first! I swore never to go back, but found myself in a pinch yesterday. My son cut his lip and got a spot of blood on my pants. Against my better judgement, I took the pants to the cleaner. I pointed out the spot (which had only been there an hour or so) and she marked the spot with tape. I picked up the pants today and guess what? The stain is still there. It's not even any lighter. It doesn't appear they did anything to it. Fool me twice, shame on me. I won't be going back again.