Q: negative

A: Never.....again, this office is so rude and unprofessional that I'm more mad at myself for not checking Yelp before making my appt. If I could leave negative stars I would, this came as a recommendation of a coworker, huge mistake - they'll never get my business again.

Q: negative

A: My experience was almost the same as in Jadira's review. Looked great that day, then bad bad. My hair is pretty simple - I have long straight Asian hair. When I called for an appointment I requested someone good w long hair because so many places have screwed up simple trims. I got assigned to someone named Yolanda but got Jackie instead when I arrived. This place seems to do the bait and switch often because another review mentioned the same thing. Jackie was very sweet and friendly, I totally loved her personality and energy. When she suggested adding long layers I told her I don't want to have to style my hair, but she insisted I wouldn't have to. Thats not what others have said, so I don't know why I believed her. So she added some layers, didn't trim off any length, which is what I was originally in for. My fault for not saying anything but I tend to be really passive when it comes to salons. They'll f*ck up my hair and ill still tip them, but I just will never come back. It sucks because I love the salon, it's everything I love - hot pink, black, chrome, silver glitter walls, little chandeliers. And I also love Jackie as a person, but she's only been a stylist for 2 years and I think she just needs more experience. Her cut would've been good for someone who doesn't mind styling, but since I said I didn't was to, this was the wrong thing for me. So now I'm still in search of a good stylist, I'm out some $, and my ends look terrible.

Q: negative

A: Stayed here before but never again. We specifically booked here because they advertised NO RESORT FEE. It turns out a week AFTER we booked, they instituted a totally B.S. resort fee and applied it retroactively. And all the "resort fee" covers is a VIP pass and a $20 drink credit at the bars -- great for a pair of non-drinkers and non-clubbers. PLUS, they wanted the outrageous fee of $15 for wi-fi. Even worse, when we discussed this with a "manager" -- who turned out to be a concierge -- it was like talking to a robot. This person had had all the life and soul sucked out of him. If you like calling up to ask a question of a company and get some computer-generated voice that hinders, rather than helps, you'd love talking to this guy. When I objected to the resort fee, I declined to cancel the reservation with the desk clerk -- but did cancel it after talking to this cyborg (the concierge) We ended up staying at The Mirage and had a much better time than I'm sure we'd have had in this place. I wouldn't recommend it to my worst enemy.

Q: negative

A:
I bought my Honda new in 2007 from Honda West and have taken it there for all the maintenance (oil changes) etc. Every time I had an oil change, they always say ALL the fluids get topped off. I had always trusted that they did. Well, be ware. The last time my oil was changed, my windshield wiper fluid was bone dry. I had noticed the place was unusually dead. I had mentioned to the guy that the windshield fluid was completely empty and he told me that is the first thing they do is top off the fluids. I also noticed that their prices had really gone up since my last oil change. Anyway they were finished with the oil change in record time. When I was on my way home I tried the windshield wipers, and it was still bone dry. So my concern was if they didn't even fill my wiper fluid, then they obviously didn't check the radiator fluid, break fluid, power steering fluid, transmission fluid. Last time I checked, they are considered fluids, are they not? So I went to auto parts store and got some wiper fluid which they should have taken care of for the price they charge. My radiator fluid is low, and so is the break fluid. Well I called them back and spoke to the service manager and asked him what kind of an operation they run over there? He claims he had no idea the guy didn't check my fluids and told me to bring the car back, but I already lost confidence in them at this point. So the bottom line is they have a sign out front that lists all the things they do with the oil change, which I might add is NOT cheap, and all they did was change the oil. But did they really do that even? I will not be returning to Honda West based on my own experience and what I've heard from other people. Bu bye.