Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: I am often traveling on business and I always try to stay at the James. The modern design of the lobby and restaurant with wood and glass creates a luxurious atmosphere and the streamlined, comfortable room design give an upscale aesthetic like that of a penthouse loft apartment. The availability of computers and coffee in the James' business centers means I do not have to lug my laptop around the hotel. The James provides the perfect setting for business travelers and is a cozy place to retire to in the evenings. The ease of breakfast service in the rooms means that I do not have to stress or rush, as my time is valuable. I love the James.

[A]: positive

[Q]: The service was only subpar and then rooms needed better cleaning. I was at the check in counter longer than expected because they decided to use a trainee to check me in, definitely no fun after such a long flight. There were no clean towels in the room and my bill was returned with room service charges of which I did not order.

[A]: negative

[Q]: Extremely disappointed in our stay. This hotel did not look like what pictures portrayed online. I booked online thinking what a perfect place this was going to be, only to arrive and have a room without a view even though that is what was paid for. The room smelled musty and not clean. Garbage was not changed from prior person. Found small ants in bathroom near shower. Called to complain and someone came up 2 hours later and used bug spray. Overall this hotel is in a great location, but we would never visit again. Staff was not overly friendly or helpful and the room was not as all as it seemed online.

[A]:
negative