Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Problem:I was looking forward to shopping at Sprouts. It opened a few weeks ago and I finally got there today. To say I was disappointed is an understatement. The staff is not just passive, but unpleasant. More than once while I was shopping a staffer whisked by me without so much as an 'excuse me'. They had carts of merchandise stacked up, waiting to be shelved, blocking shoppers. The cashier situation was the worst. A customer in front of me had a return/credit and it took FOREVER for the required manager to complete the transaction. I brought my own bags and bagged myself (as I prefer) but when all my items were rung up, the cashier grabbed the remaining items and began to bag them in their bags instead of helping me finish with my bags. But the topper of the whole visit was that the cashier said nothing. No 'thank you', no 'do you need a hand', not even the now common 'there you go'. The place just opened! Havent they trained the staff any customer service skills? I wont be going back. And, the prices are not that great. They have fake specials - 1 pound packages of strawberries @ 2 for $5 but a 2 pound package for $3.98. Similar with blueberries. And many empty produce bag dispensers. Management needs to wake up.
Solution:
negative