Now I'll admit it. I'm one of those fools that finds no redeaming value to Las Vegas. Well, except you can now get really good food. And there is the occasional show that will rock you. Oh and maybe people watching which is like an Olympic sport in Las Vegas. Hmmm, maybe there is something to say for it after all. But then I offer you the Riviera... My encounter started with reservations. I'll call my rep "Ellen" (this is a fictitious name and should not be confused with a person real or imagined). Ellen was closer. Why yes sir, you can have adjoining rooms for your party. Sir, we have a lovely pool - it is very large. Rooms have all of the latest amenities - comfortable beds etc. Got to hand it to Ellen. Got my money and she was 0 for 3. After strike 3, the pool is closed for the season, I thought choice words with the management would be in order. I'm sorry sir she's not available. Later ... I'm sure she'll return in a bit. I'm now thinking Ellen and the manager are one and the same person. If you want to experience a real-life Griswold family vacation I highly recommend the Riviera.
How would this review be described in terms of sentiment?
Select from the following. a). negative. b). positive.
a).