I had the worst experience the last time I went in to get my nails filled. I always get a fill with gel polish. The salon was a little busy not a big deal I waited. I finally got a lady and she sat me down. Not once did she ask me what color I wanted. I told her I needed them cut down and filled. She said ok and went to work. I asked her to make sure she put the pink acrylic powder on the bottom since I only get the tips polished. She said ok. I noticed she wasn't filing the nails like I wanted. I asked can you file them square. She said ok. Then proceeded to file them rounded. So at this point I'm not sure she understands English. I let that go. She told me to wash my hands. When I came back she had a purple powder (purple was the color I had one before) she went to dip my fingers in the purple. I pulled my finger back and told her that's not the color I picked. She told me I needed to get that color. So I thought she meant she needed to even out the purple to be able to put another color on top. Nope. What she meant was I was getting a purple fill because that's what she wanted to do! And I didn't get the pink powder on the bottom. I was really upset. I asked her how you force someone to get a color they don't want. She stated I wanted that color. Which made me even more mad because I clearly told her that wasn't the color I picked. She never even asked me what color I wanted! After I got home and looked at my nails closer. The nails are uneven. The color on the tips are not even. Some have more than others. They are rounded and not square. They are absolutely horrible. And my 10 yr old daughter could do a better job than that. Sadly my whole family goes to that salon .. From nails to toes with you guys. Even my dad. And yes they maybe returning for your service , however I will not be returning for the horrible services again.
Is this review positive or negative?
negative