Problem: I just rented with Hertz in Phoenix. Having to take a bus to the rental site is a hassle but I don't blame the rental car company for the way that the airport is designed. A lot of people complain about this but Hertz did not design this system, the airport authority did. I arrived at Phoenix with a reservation for a full size car. Apparently all they had on offer was a Toyota Prius. I do not consider this a full sized car by any stretch, nor does Hertz based on its website. Basically they tried to stuff me (I am 6'3") into a lesser car then what I paid for. When I balked, the agent offered to "upgrade" me to a Chrysler 300 (which is a full sized car). The catch: $20.00 more per day (an over 50% price increase!!!). I was late for a business meeting and did not have time to argue so I took the car (and was irritated). The Chrysler 300 has a voice activated GPS as standard from the manufacturer. Apparently, Hertz disables this convenient (and safe) feature and forces you to use a Magellan GPS which sits on a post on the passenger side and requires the user to manually type in the destination. Aside from being dangerous and inconvenient it did not work well. A really poor set up from a safety standpoint. I spoke to some friends who live in Scottsdale and discovered that the scam where the rental agency claims not to have the size car that was booked and push a more costly "upgrade" is common in Phoenix at several of the rental agencies. In fact, the same thing happened to my friend a week before I arrived. Tip: If they try to tell you they don't have the type of car you booked. Make them give you an upgrade for free. You have a reservation and they should either honor it by renting the correct type (mid-sized, full sized etc.) or give you a better car at their cost.
How would this review be described?
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A: negative

Problem: This was the worst food I have ever ordered. The pizza was chewy and tasteless. I ordered extra tomatoes on the margarita pizza and there were 4 on the entire thing. The basil was cheep dried spices and when it was delivered all the toppings were pushed over to one side like he carried the box sideways. The pasta was even worse. Waaaayyy over cooked, bland sauce and the meatballs were tasteless and mushy. I have never felt so cheated in my life.
How would this review be described?
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A: negative

Problem: Opted for the burger on my first time in. It was perfect. I'll be working my way thru the menu. Welcome to the neighborhood
How would this review be described?
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A: positive

Problem: My friend and I enjoyed dinner during restaurant week here the other night. We made a reservation which I recommend doing. We got a great table outside and got to people watch. We had a 3 course meal for $40 and it was delish. I started with the Arugula Salad which was a really nice size. Then for my entree I had the Sea Scallops with Caramelized Cauliflower, Snap Peas & Bacon. The 2 long crispy strips of bacon were so good when cut up and in my mouth with the scallop. And I've never seen such little snap peas. They were an inch long. Didn't care for the cauliflower, but I still ate some of it. My friend got the fillet and it was really juicy and well prepared. OK, and lastly dessert was so good. If you love chocolate like I do, you must get the Spike's Chocolate Bars of Sin. took at my pictures and you can see how awesome it is. The bottom is like a nestle crunch bar with mouse on top and then covered in a crispy chocolate shell. We also had the Pineapple Rum Cake, but it was nothing compared to the Bars of Sin. Our server told us we can get this dessert at Bloom too and we have 1 in Colorado.
How would this review be described?
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A:
positive