Problem: WORST customer service ever. Was hung up on, was argued with, was talked down to. I called back to try to speak to a manager, owner supposedly answered the phone and proceeded to call me a liar regarding the situation I had and all around did not care about the customer service...if you can call it that...that was provided by his employees. Will never order from there again.
How would this review be described?
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A: negative

Problem: Very glad I gave them a second chance. My first visit was a few months after their opening date and was unimpressed beyond the atmosphere which reminded me of an East Coast fish house. While I'm all for limited menus as long as what's offered are great choices, it was impossible for us to find anything we were even remotely interested in trying... and what we opted for tasted no better than your standard chain seafood restaurant. I actually groaned when my friend suggested we meet for dinner & drinks on Tues. but was assured they had worked out their glitches & revamped the menu. Very pleasantly surprised with the changes! Finally it was hard for me to make a decision not due to nothing standing out but because I was torn between multiple items! We started with calamari which had a panko type breading & no greasiness. Moved on to the beet & avocado salad, a mix of wonderful summer flavors & large enough to share. My friend ordered the cod cakes which I sampled and melted in your mouth. Since I've been missing the South, I was drawn in by the Bluegill BLT with pimiento cheese. GREAT sandwich and the addition of pimiento upped the flavor as well as held it together without being a huge mess. Add a really good server to the mix & I can happily say I will be back.... and no groaning involved beyond that of a satisfied, full stomach.
How would this review be described?
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A: positive

Problem: Good: The atmosphere is pretty cool. It's laid back and the music selection on rotation is pretty decent. Bad: The music is way too loud, and you can't hold a conversation without shouting. The staff are kind of disinterested and borderline rude. Prices are a bit high for essentially getting a gourmet Hot Pocket; and wasn't worth coming back for in my opinion. Other Thoughts: I can't help but hate hearing, "Cornish Pasty Co." or "Pasty" when my co-workers refer to this place. To me it comes off very "hipstery" and campy.
How would this review be described?
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A: negative

Problem: Stopped by here last weekend and wasn't too impressed at all. Sandwich was just alright and fries were nothing to really savor. I had a small sandwich, fries, and drink that came out to be a little over $10. I think i would expect a little better since this is Fashion Show Mall but I guess not every place sets high standards.
How would this review be described?
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A:
negative