We had been inside before, but not really seen the magnificent architecture of the building.The wooden parts and the seeling paintings.Wow!

positive

I got a #5 from here once and they forgot the meat on my burger. How do you forget the meat?!? And they've also forgotten other stuff on other trips there... Given them multiple chances but they can't get it right. Never again.

negative

Good nails but RUDE MANAGERS! Don't bother making an appointment! The first time I went to Pink Polish was 3 weeks ago. I noticed that the (male) managers couldn't be bothered to express even an inkling of customer service. I was told (not asked) to sign in, and I got assigned a nail tech right away. She was sweet and did a FANTASTIC job--the best gel nails I've ever had. She made sure all the edges were cleaned up around my cuticles which is super important to me, as it leaves me no reason to pick at them and they last the full 10-14 days. While i was getting my mani, I overheard some techs lauging about one of the managers acting all suave. As if on command, he saddled up to me and complimented my yoga outfit and my nail color choice. I found it odd, but whatever. Just another flirt in a fedora. But when I checked out, the managers were counting their profits at the front desk, and ran my card without looking at me or saying a WORD. I said please and thank you, and they remained completely silent, as if I wasn't even there. It made me think twice about returning, but my mani held up for a full 2 weeks so I figured I'd give them another shot. So, about 2 weeks later, when my mom wanted to treat me to a mani-pedi a few days after I had an appendectomy, I suggested we go to PP. I called at 10 am and made an appointment for us for 11:30. Again, no please or thank you on the phone. He said "OK" and hung up. We arrived at 11:28 and there were about 5 girls who had walked in right in front of us without appointments. They were all tended to right away. The place was already packed (President's Day). We signed in and stood there waiting for the walk-ins to pick out their polish and to be seated at the nail bar or pedi chairs. Finally, a manager came back to the front desk. We told him we had appointments and he told (not asked) us to go sit in the far end of the lobby, as if we were in their way. He didn't seem to hear us say we had an appointment, so I repeated it nicely. He said, "12:45 right?" And i said, "no, 11:30." (wtf? why would we come an hour and 15 minutes early to an appointment?!). It was now 11:40. Clearly he hadn't actually given us appointments at all when I called. This place is first come first served, without even the appearance of tending to those with appointments first. We waited 10 more minutes until a manager finally told us to go sit down at the pedi chairs. The foot bath water was room temperature and felt gross. After a while, a tech came over to us and she seemed super stressed out. She asked me (but not my mom) to pick which pedi I wanted. I looked at the menu and selected "basic pedi." She didn't seem to like this answer and barked, "You decide!" and left with no explanation. Apparently "basic pedi" would not allow her to reach her daily upsale quota. My mom and I stared at each other, totally shocked, and at the same time, we said, "Let's go!" It was now 11:50 and she didn't even have a nail tech yet. My mom dried off her feet and then mine (I'm post-op disabled), and when we were leaving, my tech ran up, clearly upset that we were leaving. Like, scared for her life upset, and asked us to please go sit. My mom looked at the managers and said, "We're leaving and aren't coming back. You guys are rude." The whole place heard us and the managers said nothing. We then drove down the street and got our mani-pedis at a different, less fancy, less overpriced, much friendlier salon. It seems as if the managers are so obsessed with their profits that they think it's ok to treat customers like dog turds, and they work their employees into a panicked frenzy that borders on abuse. I don't blame the techs for any of this; they are sweet and work their fingers off. The managers seem like cocky slave drivers, and I refuse to support this business. I suggest you do the same. However, if you can tolerate the managers' complete lack of respect, and want to support their abusive treatment of workers, by all means, go ahead!

negative

Well, it's the only store in Mt Edge. Luckily for them. Every time I have ever purchased anything on sale it rings up at full price. They rarely have what I need. And the same grouchy jerk has been the cashier for the whole time I've lived in this neighborhood. I actually told him if he's that unhappy he should find another job.
negative