Choose your answer: is the following review positive or negative?

Make sure to double check your order! I didn't get any sauce with my McNuggets even though it was on the receipt. I only realized it after I got back to my hotel room. Also, they didn't ask if I wanted pie. They are supposed to ask you; otherwise you are entitled to a free one. I didn't want to cause trouble, but it's obvious that the customer service is lacking when people stop by from the clubs.

a). negative;
b). positive;
a).