How might one describe the sentiment of this review?
Specified that I was shipping an item for Easter that needed to get there prior to Sunday. I was told they could ship it for Friday delivery and I verified again that it was important to get there prior to Easter. I was again assured of the Friday delivery. Well it is Saturday and because it was not moved from the store in time it was delayed and I am told they won't ship Saturday unless a Saturday shipment is specified.So the package was sent late and no effort was made to make up that fact to ensure timely delivery. I will never use UPS again!...Options: (a). negative (b). positive I think the answer is
(a).