Problem: What would be an example of an negative review?

Answer: i have lived her for a week and have not had a good experence. we have had cockaroaches, the ice maker breaking, we are unable yo use our alram system, and the managment is not up to par. the appointments we set up through managment have all been late, i get nothing but attitude from maria (front desk).i really regret moving into this place.

Problem: What would be an example of an negative review?

Answer: Love the look and feel of the place but I've eaten better food. Came here for breakfast and it was alright, nothing great. The service here was fantastic.

Problem: What would be an example of an positive review?

Answer:
My A/C started blowing hot air today, called around 2 pm and even though they had a full schedule, Amanda was great and said they'd see if anyone might have a cancellation or finish early. Was able to get a 5-9 slot for tonight and then Dave called and said he ended early and could be here in 20 min. Had cool air again by 4 pm. Dave was polite, helpful, and really informative on what to look for. I won't hesitate to use them for all my future A/C needs.