In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.

After a year of this product working fine, our internet provider recommended we do a hard reset of this device to improve the connection between this router and our modem. That's when the problems began. Netgear spent over 30 minutes on the phone with us, found the issue and then wanted $139 for further support, more than we paid for the router initially. Escalating to a supervisor he offered a lower price but no other options other than a troubleshooting article we could have found ourselves (if we had internet connection). We have lost a day of work, still don't have internet, Netgear doesn't care in the least.
negative

Product damaged enroute! Refund sent? Only problem is now I must wait over a week for the money to be returned to my account so I can reorder it! Great customer service Amazon!!!
negative

Arrived broken!! 3rd electronic item I've purchased from Amazon, BROKEN. Never again! I have to waste my printer ink & my gas money to drop this off now for a return? 👎🏼 Horrible!
negative