Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: The restaurant was very adorable and the food was quite good, but the service was absolutely aweful. The waitress said but 5 words to us the entire time we were there and what she did say, she said it like she did not care what so ever. In my opinion, good food does not make up for horrible customer service.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Have never had Veal Cordon Bleu with Bar-B-Q sauce before. It was terrible. The waiter said they "always" did it that way. I know better. I even had them cook it for an event THEY catered at my home. It is not the same as when Louis was there. I won't go back.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
As a local of Las Vegas I rarely find myself on the strip, in casinos, or being anywhere tourists might be. Unfortunately, sometimes my job takes me to places, like The Palazzo, where I will be thrust into such a place, full of these types of people. I do appreciate casinos for what they are, but I just do not like them in general. Another issue for me is that in Las Vegas, there are many wonderful places to eat inside casinos which I rarely get a chance to see, and Espressamente Illy is one of those places. Next, I want to make a note on the prices. For those here on Yelp who are somewhat complaining about the prices, I have this to say: HI. You are in THE PALAZZO. Nearly every restaurant in here is owned by a Food Network star and the only other coffee place is The Coffee Bean, so if you want to hit up a chain, be my guest. But why do that when you can pay an extra dollar for a decent cup of espresso? Yuuuuuuuuuum. This is what I had two out of the three days I was imprisoned in The Palazzo working. First day: shot of espresso and the Milano (chicken sandwich with roasted red peppers and cheese). I'm a sucker for a panini pressed sammie! This one was good, cheese was melted, peppers gave a nice hint of flavor. My espresso - perfect and creamy. Second day: I just splurged and got the Affogato (two scoops coffee gelato with an espresso poured over it). OH MY. Well, it was fantastic and I got quite a caffeine high afterward! Service: MEH MEH. I did go when it was pretty busy, but damn it took me a LONG time to get my food. In fact, I ended up taking it to go even though I paid for the "dine in" fee. (YAH BEWARE! they will charge you .75 cents for the dine-in). I guess it's to compensate their dishwasher? *shrug* However, this is why they did not get 5 Stars. OVERALL: Go here if you are willing to pitch a few extra bucks. If you don't want to.... um, go to Ben & Jerry's or The Coffee Bean?