I've been here several times and as I sit here an hour in waiting for pedicures for my daughter and her friend, they told me it would be 20 minutes. Many people walked in after us and stated they did not have an appointment but they all went ahead of us. Not one person came to explain or apologize. HORRIBLE HORRIBLE customer service. I would have left already, but that would have crushed these kids! Shame on this place and their rude staff! They will never earn my business again.
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negative

i guess i need to come to terms that i am an i love yogurt addict. after hearing about how awesome they are from the owner of Retro Bakery (Kari who i adore with her awesome cupcakes) and my old friend Tim I had to try this place. I begged my boyfriend night after night for a froyo date. He finally gave in and we made the 15/20 minute drive up to Charleston and 215. we walked into an 80's wonderland. Memories came flooding in. we were greeted by a nice man at the counter who I want to assume was the owner. he was extremely friendly and great on the customer service. he gave Dan and I some sample cups where we sampled tiger blood. yes yelpers. you read right. TIGER BLOOD. ok, maybe i should say it is really red velvet, but come on. as charlie sheen would say, they are "winning" right there. we also sampled the marshmallow fluff. hello yogurt heavens. you have really done it this time. my taste buds are surprisingly madly in love. other flavors sampled were the captain crunch peanut butter (really strong and really amazing) and the funky monkey banana mix. i can't even pick a favorite they all were so good! we filled up our cups at 36 cents an ounce we couldn't go wrong. dan got the marshmallow fluff and vanilla and topped it with rice krispy cereal. he unknowingly made a rice krispy treat froyo style. i think it is my new go to! might i add that they were offering peeps for toppings when i was there friday night? purple peeps! and crumbled poptarts! along with many other fresh fruits, candies, cereals, sprinkles, and other goodies. i love yogurt you have won my heart. you are worth the drive for my froyo and 80's gaming fix. donkey kong is going down when i come back! be sure to check the bathroom out while there. get those spikes ready for when you head back out for a night on the town. don't forget to grab a stamp card either. you know you'll be back. at least i will be. weekly. hey, i have no shame here.
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positive

We took the long walk from the Excalibur to the Rio and worked up a massive appetite so we could enjoy this amazing buffet for lunch. The Carnival World Buffet is HUGE! There were an abundance of stations and we weren't able to try it all because there was just too much! Their Asian choices were very good, as were their Italian style salads. There was an absolutely amazing cheesy pasta that I wish I would have had more of. There was a sandwich station but we decided that if we opted for that, we'd be too full to enjoy dessert! The desserts were phenomenal. We tried 4 types of gelato between the two of us and none of them disappointed. The bread pudding was delicious, as was the cheesecake. The cherry pie was ok, but nothing to write home about. This was our favorite buffet in Vegas and it was definitely worth that long walk!
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positive

I have been here three times and did enjoy the breakfast burritos but will never go back. My wife and I went in for breakfast and since they only serve drip coffee we stopped by Starbucks for an iced coffee. As soon as we walked in we were told in a rather harsh tone "you can not bring those in here. I will get fined $200! Please leave and get rid of those drinks!" I was totally caught off guard. I understand policy and am fine with that but please treat your customers with respect. My wife responded that she will just go elsewhere and the lady told us well that's fine then. Horrible customer service!!
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negative