How might one describe the sentiment of this review?
I think everyone knows what to expect here for the food, so I'll skip that and add my review to the torrent of other reviews that lament the miserable service at this place. If I could give this place negative stars I would. The manager doesn't know how many bartenders to schedule on a busy night and consequently they are miserably understaffed on popular sports game nights. Then to top it off, when the bartender does get a minute away from making drinks for the tables, she instantly jumps to her phone to update facebook or send a few texts to friends rather than check her own customers seated at the bar. Meanwhile, empty beer glasses are piling up at the bar and everyone is looking thirsty or wondering where their checks are so they can leave. There is nothing more miserable than sitting for 30 minutes and being ignored by a bartender that is walking right in front of you. Shame on the manager for not having a clue about his staff's lack of attention to customers and not knowing that SO many customers are unhappy. As for the bartenders...find a new job because it isn't hard to keep people's drinks full and ask them if they need anything else more often than once every half hour instead of updating facebook and sending texts. What's even worse is that for all the TV's that they have, they basically have them tuned to two channels even when those channels only have the same boring sports wonks droning on and on about the NFL that are over and done with. There's a ton of other sports out there that are going on and GOOD sports bars know this. BWW doesn't have a clue about being a real sports bar. Go somewhere else, because the service at this place sucks and that a bit unusual for this chain. Corporate needs to step in and do some serious house-cleaning of the staff here....Possible answers: +negative; +positive; I think the answer is
negative