Q: Although Hanny's is very lovely inside if you like modern and sleek, I think the service definitely leaves something to be desired. It started with our drink orders... The waiter essentially refused to serve me three of my drink choices, saying they would be "too strong" for me. Maybe they didn't feel like making them that night? I finally was allowed to order a champagne cocktail. My colleague ordered the Moscow Mule, and they held her credit card in exchange for he copper cup... Which was fine until we had to track it down at the end of the night and the waiter totally forgot he even had it. The food choices were limited, so I went with the small snack plate with some meats and cheeses. A few people at the table had the pork scallopini and didn't particularly like it, saying the sauce was awful. The bruschetta was also laced with black and green olives which was unexpected. Overall, service was slow and disinterested, and the food was nothing to write home about. I'd rather check out Phoenix's other downtown bars before returning here. OPTIONS:
- negative
- positive

A: negative

Q: I wish it were possible to give zero stars! Got here this morning at 1130 and tried to check in... Was told my room wasn't ready... Tried to upgrade, still no available rooms... Which is fine. I was then asked for my phone # so that they can call when it is ready, but if I haven't heard anything by 1:30 to come back & try again. So I waited until 1:30 and came back. They then gave me a room on the third floor... Went up to my room only to find that it smelled like someone had puked everywhere and they tried to spray air freshener to try and cover it up... Went back downstairs for them to tell me that I now need to come back between 3 & 4 and that they will give me a room on the 18th or above floor... So I came back at 3:30 to a long line of people also trying to check in... Once I finally am able to get a room, they tell me that there are no rooms available and to come back between 4 & 5... By this time, I'm done coming back... And magically a room is available on the 8th floor... Well when I get up to my room, it still smells like puke, just not as bad as the last room. I'm just going to have to suffer with the smell, but this is ridiculous! I will NEVER stay here again!!!! Better off staying on the strip! OPTIONS:
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- positive

A: negative

Q: Holy BLEH! Batman. The bad: artichoke hearts, eggs Benedict, pancakes, and bacon ordered crispy came out very soft and the server. You can see my pic for the Benny. Uber runny egg with lots of water trapped in it, whites not completely cooked. The other was almost cooked enough, so I only ate one. The pancakes weren't cooked all the way through and were gummy on the inside. The artichoke hearts were greasy, super chewy and really lacked flavor. Order crispy bacon and it came out soggy and very salty. At one point we went to the soda kiosk to refill our sodas as our waitress was in attentive. After the food arrived she was MIA. Seriously, it pisses me off that I work hard for my money, but these people work half-assed to take it. OPTIONS:
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- positive

A: negative

Q: Tried the happy hour menu. It is limited but tasty and changes frequently. Service was mediocre. We sat at table for 20 minutes waiting to order after getting menus. Then we got lukewarm water, had to request ice and lemon. The noise level is terribly loud. The restrooms are very odd. They are unisex, extremely dark and sink is outside restroom by the kitchen in view of diners. Awkward. Will not try this restaurant again. OPTIONS:
- negative
- positive

A:
negative