TASK DEFINITION: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
PROBLEM: Date:4-20-13<br />Hi,<br />I do own many Cooler Master products but this was the first CPU cooler I purchased only in case I needed it on a Core I3 machine. It was an auction purchase and it was missing two pieces that connect to socket 1155 motherboard. I could get refund if it was open package but I do not make a fool of myself when there is a decent person on the other side who knows it was new factory sealed. Cooler Master denied my part request and they clarified they don't honor any purchases that are done at the auction, in their response to my review posted on Newegg. I must mention Newegg and many other retailers do sell at the same auction place. My resentment is based on their sense of economy which should cost them no more than $3.00(including shipping to my Los Angeles address) to take care of this issue. After all, they are the ones who did not include the parts or are they calling me and the seller guilty of lying for $2.00 worth of metal? Indeed, a good businessman does not limit himself by rules that ruin his chance of selling in the future. This tells me Cooler master is a rich company with executives who are too busy spending their money on other places and teenge part time employees who are too underpaid to give attention to a $2.00 worth of decision making. Why, who would lose all that gold on that Warcraft machine for my tiny fan?<br /><br />Date:4-21-13<br />After my review earlier today,I remembered my son owned an HP with an Athlon processor and I knew otherwise I would bug myself to buy the missing Intel pieces from Cooler Master and I did not want that as it was them forcing their will on me. So, Vortex go do AMD for my son as the pieces for AMD were provided twice as many thanks to Cooler Master quality uncontrolled. After ton of frustration I finally installed it and told myself, thanks god it was missing the Intel pieces. Good luck sonny, may you become a believer in the Cooler Masters.

SOLUTION: Negative Review

PROBLEM: Was not the right size! This case did not fit my macbook Pro and I was unable to return it for a refund...

SOLUTION: Negative Review

PROBLEM: This is a great backup there is lots of room for stuff, i think i fit a laptop, two notebooks, and some small things like folders and paper, it was heavy but it didn't rip.<br />My back gets kinda warm wearing this backup.<br />I'd recommend this to anyone looking for a laptop backpack, its even cheaper now then when i got it.<br /><br />Update: 12/6/10<br /><br />After having the &#34;Matrix Backpack - Black&#34; for 2 years, i must say it is still holding up.<br />I don't use the backpack everyday, i use it about 3 times a week for my college classes. I only occasionally use the laptop part. I haven't noticed any rips or tears, and all the zippers are still intact.<br />The back back can still hold quite a bit of weight, the most weight iv'e had in it was 2 ~3lb books, and a netbook ~5-8lbs, plus other random stuff; TI graphing calculator, paper, and folders...<br /><br />The price has gone up quite a bit since i bought the backpack two years ago, i paid around thirty five $ including shipping (amazon didn't have it at the time), now the cheapest is fifty six including shipping...<br />I'd recommend this backpack even at the higher price, I have had a lot of backpacks that don't hold up (zippers break, rips/tears at the seam, not enough room...), I got it for a steal two years ago, and right now it seems like a decent price for a decent backpack<br /><br />Update 10-10-15<br />I still have and use this backpack at least one a week. I love this thing! Now instead of carrying books and school work I carry work items. This bag has been through a lot, normally I pack it full of network tools, laptop and binder. I probably have about at least 10 or 15 pounds in it. The straps are showing a bit of fray but nothing too bad.<br /><br />Update 08/2017<br />I use this backpack daily. I keep it in my car overnight and take it in work with me. I'll occasionally bring it inside when i'm at home if i need something from it. I still love this backpack, by far the best backpack ihave ever purchased.<br />I'm disappointed that it is no longer for sale but I'll be looking for another Targus when mine does (if it) fails.

SOLUTION:
Positive Review