You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

Let me give you an example: Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
The answer to this example can be: 2 stars
Here is why: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

OK. solve this:
Pumpkin cheesecake is really good. But the to-go bakery orders get messed up every time i come here. I'm talking, for years. Always someone different. It's like they just don't care.

The last guy was completely apologetic, but not apologetic enough to get a manager to open the locked door after I discovered our strawberries for the strawberry cheesecake (you pay extra for them) were not in our bag. We were in the mall. The mall doors were locked, and we were trying to go back out the door we came in. He made me go outside around to their front door to bring me the strawberries. I'm glad some lady was coming out the mall door and held it for me to go back in, or I'd have had to walk all the way around the mall to my car in the cold w/o my coat or my family, who were way inside and I said I'd be right back.

People must like it despite the high prices, because it's usually packed and there's always a wait if we want to eat here. I've just had bad experiences getting the to-go bakery items.
Answer:
2 stars