Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Input: Came today, hooked it up. Lights came on but no connection.<br /><br />Easy, right? Call customer service.<br /><br />Half-hour wait (five minutes of \"press 3, then 6, then 2, etc.) and **terrible**, irritating noise on hold that won't turn down<br /><br />Woman's voice came on: Almost unintelligible.<br /><br />This is after half an hour, remember. From 2:45 to 3:15 p.m., EST.<br /><br />I cordially (evidently, not cordially enough) asked her to speak more articulately (sounded East Asian) and slowly.<br /><br />She started reading her script and, evidently miffed, said \"I can't hear you\" three times and hung up.<br /><br />Back it goes. The Airport Extreme was more expensive, but it works out of the box and help answers within two minutes -- and knows their stuff.
Output:
Negative Review