Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I made my reservations online using the AAA website directly. I prepaid for my rental directly through the website. When I arrived at the Hertz counter, I was quickly serviced. The woman who helped me seemed a little annoyed that I declined all the optional insurance services. It gave me the feeling that she gets commission for the additional services she is able to upsell. The employee asked if I wanted to add an additional driver. I told her I did and confirmed that as a AAA member the additional driver would not result in any additional charges. The employee confirmed that information. She then checked and verified the additional drivers AAA information. When it came time to return the vehicle, I looked through all the paperwork provided to me, the vehicle, and key chain for an address of the Hertz dealer I should return it to. Because I rented in Las Vegas, there was a ton of locations and I couldn't remember the address for the airport location. Kind of frustrating the information was not provided to me in any of the paperwork they gave me. The real frustration began when I went to turn the vehicle in at the conclusion of my trip. I had a receipt in my hand that said the remaining balance would be $34, but I was told my final charge would be around $74. The employee that checked me in couldn't have been less interested in my problem or helping me to resolve the issue. She told me I had to go into the office to speak to an employee and that she wasn't able to do anything. The tone and overall attitude she displayed was completely unprofessional and not representative of an employee in a customer service position. Once I made my way inside the office to speak with an employee, I explained the problem to him and presented him with my paperwork. He reviewed my paperwork and account online for approximately 5 minutes. He then told me the $40 extra charge was because of the additional driver that was added. I attempted to explain to him that I was told as a AAA member the additional driver didn't cost extra. He said that was correct, but it was my fault for paying up front and making the reservation through Travelocity. I again tried to explain to him that I made the reservation directly through the AAA website and not Travelocity. He continued to argue with me and tell me the problem was my fault and due to the process which I made my reservation. Finally, after I had to again explain the process which I made my reservations and becoming upset, he offered to consult with his manager. He was in the backroom for about 10 minutes at which time he returned. He went directly to his computer without saying a word to me for about 3 minutes. After that time, he told me there was a problem with the way the initial employee setup my reservation and he was taking care of the charge after speaking to the manager. Not one apology from him regarding his previous statements claiming it was my fault for the error, no apology for the error on their part, and no apology from anyone for delaying my travel for 15 minutes. The manager never came out to apologize to me or to help the employee deal with this issue. In my opinion this was a huge customer service failure from start to finish. A very disappointing first experience with your company.
Q: positive

A: WHAT'S WITH THE FRO YO? Due to the overwhelming check ins of several un-named Yelpers I had no choice but to bookmark this place and go there eventually. Well, on a hot triple digit afternoon I decided to take the fam after telling them that these guys have the Dole Pineapple Whip. As soon as they heard that they couldnt get here fast enough. After about some lengthy driving......we finally make it! I was thinking were going to Boulder City after a while for it was literally only a couple more miles up the freeway. The last time we had Dole Pineapple Whip was at a stand inside Disneyland just in front of the Enchanted Tiki Room. This fro you they have here tastes just like it. Now if they would only sell pineapple juice and pineapple spears....... Just like any other fro yo place, they have all sorts of toppings at your disposal. One thing I noticed that stood out was that you can get a layer of waffle cone for your cup. Whatever you decide, you pay for total weight in ounces. After getting 3 nice sized cups, the bill came out to about 15 bucks. I would say that's about average. I like the ambience of the place. Looks like place you can hang out and shoot the breeze with your friends while having some fro yo. For those old school video gamers, they actually have a some upright video games in the back called the family room. No quarters needed. Just hit start and off you go! They have Pac Man and Donkey Kong! The other upright one was a mix of about 10 old school games as well but you gotta play it on a really tiny screen. The only thing that was a downer was that the joystick for the Pac Man game was not working correctly meaning that whatever direction you want your Pac Man to go, didnt always went that way. Yeah, I hate it whenever my joystick goes in different directions. Just ask my wife. Lol. Oh well, its free so no complaints right? Overall, its not a bad place to hang out. I just dont wanna drive all the way across town and virtually into Boulder City for some fro yo unless I or my wife was really craving it. Btw, they dont take American Express. Yelp 2014 365 Review Challenge #155 "Pineapple fro yo ftw!"
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: To say the least should have listened to the reviews ! I order curry noodles and chicken chow mein and sushi. I could barely taste the curry in my curry noodles. my day chow mein was very bland but the sushi was okay! to be very honest this place is no better than panda express.. Very poor Quality of food to be at the Monte Carlo :(hotel...All at a 75.00 price tag!!!!
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: We've been coming to Scottsdale for the past 11 years and have walked past this place tons of times and it's always crowded. After reading the reviews on Yelp, I decided I needed to check this place out for myself. What a huge waste of money. All the negative reviews were correct!! Owner is rude, and loud. Staff is running around like chickens and every once in awhile you'll hear a cuss word or two. Service was not good, salad was gross, my chicken piccata and fettuccini Alfredo had no flavor and the pasta was under cooked. If I rated the Italian food from 1-10, it might get a 2. The best part of our meal was our cocktail and bread. I could not wait to get out of there.
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Love it! The dipped Italian Beef with peppers is so good! The onion rings have a nice light batter...get cheese sauce to dunk. Get the strawberry shortcake to take home for later. Busy place but very efficient and friendly staff.
Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output:
Colin U was spot on in his review. Great bar, and the owner Pete is genuinely nice guy.