Sentiment analysis: We arrived at Portlands, hungry after checking out several other downtown spots and finding them lifeless. Portlands looked great from the outside, especially after the 'vacant lot' surroundings of other downtown spots. We walked into Portlands, finding it near-deserted, and ICY cold - on a lovely warm summer's evening! So we asked to be seated outside; the host told us to seat ourselves outside, which we did. We waited a LONG time for a server - we were thirsty and hungry, and still had not been given menus or water. There was only one other table occupied inside, and a few folks at the bar ... so we could not understand the delay. Finally, a waiter arrived, handed us menus, and proceeded to explain some complicated arrangement along the lines of ..." the outside is really closed, but I will give you menus, and then you can come inside ... " ... I was so angry, I got up and walked out. My partner explained that maybe they just wanted to come inside to order - that we would be served the food outside; but I didn't interpret what she said that way ... but anyway - the place was EMPTY, so a) why was it an ice-box, and b) why could we not sit where we wanted? Was it too far for the waiter to walk outside ...? I'm really trying to give the downtown restaurants a chance in Phoenix, but - after this we jumped in our car and drove to downtown Scottsdale where we found a lively bar/restaurant and had a great meal. I really wish this place well - but I doubt I'll be returning. And PLEASE - all restaurants take note - not many people want to sit in 60-degree air when it is a near-perfect 85 outside! I figure the A/C thermostat is set by some waiter who is hot from running in and out of the kitchen ... we diners aren't looking for an arctic experience!
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negative

Sentiment analysis: My first time using Spirit was just fine - even with all the extra charges for seats, drinks, luggage etc - it still worked out and I saved a bit of money. This last trip from Oakland to Vegas was no problem - all went well - problem was on the flight home. I arrived on time for the flight waiting at the gate - and 45 before the flight we are told to move to another gate - no worries - hoofed it over to next gate - arrive at new departure gate and we are told our plane is being taken over by flight to Chicago - WTF why?. Our flight was delayed over an hour - what made matters worse is that attendant at he desk near the gate never really told a lot of the folks expecting to go to Oakland on time that their was delay and the announcements over the loud speakers kept telling us we were still on time for Oakland - guess what a lot of people for Oakland start trying to board the Chicago flight - not good. Finally get on the right flight - arrived to my seat which I paid more for and found that someone had broken an ink pen and smeared ink all over the seat - did not look like the seat had been cleaned - I was not offered another seat - I had to scrounge around and find something to place over the seat so I could sit down and not ruin my pants - never again Spirit - dirty planes, delays all the time from what I heard from other passengers.
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negative

Sentiment analysis: I have been wanting to try Red Door for a while, the bold Red Door calling my name. I have been to my fair share of Spas, but lean towards resorts when I am craving luxury. Stick to old faithful for the bi weekly services. Any who, I discovered Spa Week in the Valley and saw that Red Door was on the list of providers I thought I hit the spa jackpot!. I really was thinking that Spa Week was an awesome promotion, get your facial on week, but now I can't tell if it actually causes the spas to be lazy. Premise of Spa Week, Spas offer 50 minutes services for $50, each place has a select 3 things they are offering. I booked a facial with mircoderm and pedicure ($50 each service, microderm extra which is understandable), each service costing $50. I showed up about 5 minutes before my appt. ( work ran late) I stood there for about 10 mins, while the front desk had one person sign in and out. A couple other employees walked by but seemed to act too busy to assist. Once completed and one person cutting in line, the front desk escorts me back with another customer, doesn't show us around and leaves me to show the other patron how to use the electronic lock ( used them at Joya :) Facial: I couldn't get mircoderm since I use an acid treatment regularly on my face ( must have 2 week break) I got a 30 minute facial that was a makeup removal, execration and a face mask. I got a week arm massage and it was over and not to mention cut short by 10 minutes, you do need to honor the 10 minutes I stood at the front counter. Pedicure: This on the other hand was painfully long. I had asked the front desk to shorten and add a polish change so my nails would match ( I would pay extra) When the nail tech came to get me, should told me she didn't know and didn't have time. I am sorry, I don't know why, but the cultural cheaper nails places ( Andy's, Chic and Kens) They know how to give a pedicure...They get down in there scrub it off and slap on some perfect polish. I do expect a $20 massage on my feet in a $50 pedicure, not paraffin which I could drip a cancel on my foot. This is basically what you are paying for. Well as you can imagine that massage was lack luster as well. The whole place was lack luster, small locker room and I am not even sure there was a steam room, I was definitely not shown around or told there was. I give the Kudos on the Decor, the agency they hired at corporate did a great job. However, I will not be going back, I fell so let down...I was so excited and the follow thru was just not there, but they did have time to plug some products.
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negative