A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... Where did they establish design stations? Pick the correct answer from the following options: A. not enough information B. in key locations around the firm. C. in different states D. in foreign countries
B

(Question)
I'm going to take something that happened to my daughter for this answer. Billie Jo (our daughter) was probably around ten years old when it happened. We had a young Black Labrador dog who had become quite smitten with chewing things up that she wasn't supposed to. The list grew longer as the months passed. Looker, our black lab, had chewed up and eaten a $10 bill, my VCR remote control (probably around 1987), and a sticker-filled blackberry vine my wife had planted. How she did that one without serious repercussions is beyond me. She also had a habit of grabbing the mail as it slid through the slot that was in our front door, taking it out back and 'sorting' it for us. So what happened really came as no big surprise. My daughter was a very diligent student, never wanting to let down her teachers by not turning her homework in as soon as she got to school (at least until she hit 14). One morning our daughter was trying to find the math homework that she knew she had completed the night before. My wife assisted in the search and soon found a partially chewed up piece of our daughter's homework page. Our daughter was devastated! How could she possibly walk in to school and publicly announce, "My dog ate my homework!" without becoming the laughing stock of the school? Like this: Mama Bear (my wife) storms into the classroom and vehemently upholds our daughter's "dog ate my homework" bit, showing the teacher the half eaten paper. Funny thing was, the teacher would have never doubted our little girl for one minute. Back then, Billie Jo was the sweetest, cutest, most polite and well mannered child a parent could possibly hope for. And her teachers loved her. So, if you have partial proof, it can be a valid excuse. Why was the daughter devestated? Pick the correct answer from the following options: A. not enough information B. because she was late for school C. because the dog ate her homework D. because she fell in a sticker bush
(Answer)
C

U.S. President Donald Trump on Thursday threatened tariffs on an additional $100 billion worth of Chinese goods, on top of the $50 billion in import taxes he already has proposed against Beijing. Though none of the tariffs have taken effect, it's the latest posturing in a trade dispute that some fear could escalate into a trade war. For decades, Trump has complained about China's trade practices. One of his main complaints is what he calls Beijing's theft of U.S. intellectual property. Last month, Trump cited IP theft as justification for his proposed tariffs on $50 billion in Chinese goods. China retaliated by threatening its own tariffs on the same amount of U.S. goods. Trump then escalated the dispute, saying he would consider tripling the amount of goods to which tariffs would be applied. China gains access to U.S. technology by employing several tactics, which many observers have said are unfair or illegal. Beijing has long required that U.S. businesses transfer technology to Chinese companies as a precondition of entering the Chinese market. For instance, if you are a U.S. carmaker who wants to sell automobiles to China, Beijing requires that you team up with a local Chinese company, or face steep tariffs on imported vehicles. In other cases, China requires U.S. companies to comply with localization requirements by storing sensitive data in the Chinese mainland. That increases the risk of intellectual property theft through means such as cyberattacks.It's difficult to quantify the value of technological knowledge. But according to an estimate last month by the U.S. trade representative, Chinese theft of American intellectual property costs between $225 billion and $600 billion every year. That rate is unsustainable, said top White House economic adviser Larry Kudlow. "We can't afford to give up our technology," Kudlow said Friday. "When they steal our technology ... they're stealing the guts of our American future." The Chinese government has always denied carrying out the cyberattacks that frequently... A cyber attack will probably last: Pick the correct answer from the following options: A. one year B. for days C. not enough information D. a few minutes
B