Q: positive

A: Cozy cafe atmosphere. Food top notch from scratch. Pancakes REALLY tasty. Huevos Madrid with smoked salmon and shrimp outstanding. Cartel coffee was perfect and owners are so friendly!

Q: negative

A: Lousiest H&M customer service i've ever experienced! Picked out some grey outfit & i was looking for a tie that's close to grey. I asked an employee by the name of Jaclyn where the ties were. All she said was ties would be in the suit area & all they have is maroon & black. She didn't bother showing me exactly where they were as she was too busy lollygagging with another employee. I went to the suit area & it turns out they have a bunch of grey shaded ties hanging across from the black & maroons. So disappointed with the service at this H & M. By the way, none of the employees ever smiled nor greeted their customers...Horrible service!

Q: negative

A: Came in on a Sunday afternoon for a late brunch without a reservation, and my party and I were debating whether or not we should take the 30-45 minute wait for a table, or just go to the walk-up counter for something quick. One hostess was on an iPad organizing the reservation list, and the other was greeting at the door. The one on the iPad was very nice and the other greeter was the rudest hostess I've ever seen. While we were quickly discussing our options, she continued to raise her voice and interrupt us in an effort to get our attention and see what we decided. She rolled her eyes at us, shook her head and sighed heavily and dramatically, as if we made her wait hours rather than thirty seconds. There wasn't a line behind us, so I wasn't sure why she could act so impatient since she was just standing there with no other customers in sight. She looked me right in the eye as she behaved this way, appallingly unapologetic. I've worked in the restaurant industry for years and I've never given attitude to a guest. Especially when they're deciding whether or not to give you business! That alone made the decision easy, we walked away! Tip to management, educate your greeters on the importance of a FRIENDLY face :)

Q: positive

A:
My husband (the pickiest guy in the world!) has been taking co-workers and employees to Crackers & Co. every Friday for breakfast for years, so you know it's special. Not a big breakfast eater myself, Crackers & Co. has been my favorite for lunch as long as I can remember. I usually hit the newest location on the northeast corner of Greenfield and Brown in Mesa. Everything I have ever tried there has been perfection. Their homemade soups are fantastic, as are the many and varied sandwiches and salads. I always have to restrain myself from eating too much because I just could not leave there without ordering their specialty: blackberry bread pudding. Crackers has won accolades over the years for this desset. From the sound of it (and due to the lack of chocolate), it didn't sound like anything special to me; that is, until a friend made me try it. The combination of the warm, soft bread, the sweet blackberries, the yummy rum sauce, and the fantastic whipped cream create an incredible sensory experience. Anyone with a sweet tooth has to try this dessert. The warm, inviting atmosphere, plus the delicious food makes Crackers & Co. one of the Valley's best restaurants.