Problem: I came here for a massage after a long road trip and I really needed the massage. They were able to get me in very quickly and they were really responsive to my needs. I will come here again.
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A: positive

Problem: This is a place that can hold a LOT of people, so why, why, why were there only two toilets in the whole place? Lobby was dirty, sport court was dirty, quite a few ceiling tiles were damaged in some way, banners/flags were faded and/or falling down, the drinking fountain in the lobby didn't work, and there was NO SOUND SYSTEM. Thus, you can't announce games. It looked like some sort of low-level construction was going on in the area outside the skating surface, but it was hard to tell if it was being fixed, or had simply gotten that dilapidated. The Roller Hockey Center is going to need a LOT of repairs to be decent.
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A: negative

Problem: I wanted to love Canyon Ranch and maybe it was the location that didn't make that possible, or maybe it's just not a lovable place. I did come from a fabulous spa experience in Phoenix earlier in the week and maybe that made me a bit biased. My first impression was... blah. It didn't set that relaxing tone for a spa experience that you would expect. My check-in was quick and rehearsed and the spa attendant barely smiled at me, let alone looked me in the eye. My tour felt super rushed. When I walked through, I couldn't help but notice that this place wasn't as sparkling clean as I'd hoped. The amenities are really terrific - more to offer than almost any place I've been! But everywhere I went it felt loud and crowded... like I was in the middle of someone else's party. There was no great place to just sit and relax. Maybe that's just Vegas, or maybe it was just the particular day, but I imagine others have felt this way here. My massage was nice but my MT was entirely too talkative. And maybe I'm just too passive to say anything about this. I'm sure it wouldn't have been the first time he heard it if I requested that we talk less... I had the mixology massage where you choose the scents for your oil mixture. My skin went through hell after the massage - red, dry, and itchy. It must have reacted to the oil. Not their fault, though. Overall, pretty decent amenities but not a relaxing experience. It wouldn't have been worth the money but I had one of those half off certificates. I don't think I'll be going back.
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A: negative

Problem: I love getting rentals in the mail...convenience at its finest. However, I often dread going to check out a movie from Blockbuster locations. For one thing, they have a certain unpleasant odor that smacks you in the face as you enter. In addition, I'm disappointed that they have closed down many of their locations (especially on Montford since it was super close). Not having as many locations means more crowded stores and more videos picked over. I assumed that since other stores were closing, they would add more employees at the ones that stayed open to handle more customers (especially during "rush hour" times). I haven't seen that happen yet...and I'm not holding my breath. I'm greatly disappointed in this particular location because many times the employees are less than friendly and not professional. For instance, looking at your cell phone while helping customers is not cool. Blockbuster, please attend to the smell in your store and train your employees on better customer service.
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A:
negative