Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A: Get a reservation early, but the full menu is also served in the lounge. Rather humorously if you order a lot given the small tables. By the way, am I alone in thinking beef wellington is an antique food from the '70s that's normally served at places with faux mahogany walls, red pleather booths and plastic tablecloths? It's like the instagram "1977" filter for food. Or has this been a thing all along, and I'm just not that cool? Wait, no don't answer that.

Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A: This review is for their high tea service..... The lobby is beautiful and not a reflection of the outside. Ritz Carlton takes their tea very seriously. They have their own personal tea sommelier. A perfectly groomed man named Jeffrey. Perfect hair, perfect tan, perfect teeth, perfect suit. Jeffrey is passionate about tea and about the tea experience, he even has his own tea line. We are immediately greeted and seated by him. He explains the daily offerings and provides insight on how the teas are brewed. He has a way of making you feel welcome. Unfortunately Grandma is with us so I did not choose the "mar-tea-ni". A waiter brings our tea over and all kinds of yummy treats. They are not the traditional sandwiches but modern takes on afternoon tea type food. Music starts playing, I look over and there is Jeffrey singing with the band. The band is on an intermission and Jeffrey makes the rounds to see that everyone is comfortable. Damn he is good! The dessert portion is served and I am satiated. I believe the tea costs 35 dollars not including tax and tip. Well worth it for such a nice afternoon event. We left feeling full and pampered.

Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A:
Food was good. It was my mom's birthday. Service, however, went from fine to non existent to worse. Went almost thirty minutes without our server (Ashley) seeing us. During that time, we were out of drinks and the oil got so hot that it was bubbling and popping - enough so that a blob of hot oil burned my finger while it was clear back near my plate. What did the server do? Nothing... She was nowhere to be found. We called for her and she did not come so we called for the hostess who seated us to come and turn down the oil. She kindly did so, brought us refills and apologized. When Ashley finally showed back up, we told her about what happened and without apology, her first utterance was to correct us and tell us that the hostess was not a hostess, but actually the manager. She then went on to explain that she got assigned another table clear on the other side of the restaurant. After she disappeared again for a while, the manager/hostess came back and my mom suggested that they consider placement of tables for a single server a bit closer together. The manager went on to explain that they do that on purpose so you don't have to hear all the explanations over and over as new people are seated around you. We mentioned that the consequence in this instance was almost thirty minutes without any service. We had to listen to several more excuses such as how they staff based on the number of reservations, the high number of walk-in customers they had that night, etc. She asked what she could do to make the visit more enjoyable (isn't that YOUR job to know... given that restaurants are a service industry and you are the manager?) After that, Ashley seemed pretty mad. She dropped off dessert at our table and was effectively giving us the silent treatment... No explanations of what any of the bite sized desserts were or any of the usual pleasantries. She provided only a caution that when the level of chocolate gets low, it might be extra hot, then ran off. The bottom line? Expect the same good Melting Pot food here as you would at other locations.... Just not the same good Melting Pot service. We paid over a hundred dollars for dinner for two to be left to our own devices with a pot of hot oil and have to listen to a laundry list of excuses why the service sucked. And perhaps most importantly... Don't roll the dice on this place for a special occasion. Awful service can certainly put a damper on someone's birthday! I spent the whole ride home trying to get her mind off of it.