Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: I recently had the displeasure of staying at the Conrad Chicago. Although the hotel came with some recommendations from various online websites, my experience was anything but pleasent. First of all, they tell you that check in time is at 3pm. Well I arrived at the hotel at 3:30pm and checked in only to discover that my room was not ready. After waiting for nearly an hour for the room to be ready, I decided to go settle in. The carpets in the room smelled old and musty. Additionally, the bathroom was not in the the cleanest of states and there were numerous noticeable chips, scratches, and dents in the furniture. Although the bed was comfortable, I just couldn't get over the musty smell coming from the carpet. It was very difficult to get the air conditioning to set a comfortable temperature and I did not have a very good nights sleep. All in all, my experience was not the worst I've ever had, but far from anything worth writing home about.

A:
negative