In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

[Q]: Great tea and chicken chimi, unfortunately it stopped there.
First of all the seats are horrible and pitch you forward causing you to have to put your feet up on the table rail to push yourself back onto the seat. We got our drinks, ice tea for both of us, very fresh brewed tea. As a matter of fact, some of the best ever. Then the guacamole came out...not bad but nothing great, wouldn't get it again. Next came the entrees. Chicken chimichanga, Spanish rice, guacamole, black beans and lettuce & tomatoes. Let's go down the list. Chicken chimi: excellent. Spanish rice: inedible. Guacamole: had gone bad, why on the same order one is good and one is bad is beyond me. Black beans: under seasoned, didn't eat 'em. Lettuce & tomatoes: didn't even try it, got one piece of lettuce with a bite of chimi and it was sour.
Now on to the staff. Our waitress was adequate but the wait staff and bar staff on a whole stood around and talked way too much to each other. One of the cooks did little more than talk on his cell phone while waiting on orders. The girl working with him had to literally yell at him in order to get his attention so that he would work.

I won't be going back. If it weren't for the chimi I would have given 1 star.

Update: The assistant manager contacted me and offered coupons to come back or refund my money. I couldn't bring myself to get the coupons to go back nor could I justify getting my money back because then I would feel obligated to go back. No change to my rating, I just thought it fair to let others know that they do seem to care that they get bad feedback.
[A]: NEGATIVE

[Q]: The food was delicious. However, twice I've observed the male owners berating the waitresses. The last time, it got loud because a NEW waitress relayed a question from a patron. The owner was actually screaming & cursing at her! WTF! I signaled the waitress over and told her that regardless of finances, SHE should never accept such degradation. The fact that she was petite & soft-spoken, with a meekness to her enraged me; to make matters worse, she actually had tears in her eyes when she returned to the patrons, who were pretentiously puffing away on hookahs, clearly apathetic to what they just witnessed. I told her I'd help her find another job if need be, gave her my cell number & a $10 tip (she wasn't even my waitress, and my food totaled $8). I grabbed my food & bounced before I went Beatrix Kiddo in there.

She texted me 2 weeks later to say she quit one night on the spot and has since found other employment :)

Cultural values aside, basic human decency is non-negotiable. Discovered the restaurant has a revolving door of waitresses because of this. Will NEVER eat here again, unless under new & ethical management.
[A]: NEGATIVE

[Q]: If it was up to this place I'd still be sitting in my motel room waiting for a car to arrive to pick me up and bring me over there!

When I got to town I looked online for a rental car because I had taken the train here. I decided to go with Enterprise. This was the office that my daughter recommended because she had used them in the past so I entered this location as my choice The website said that they had free pick up and drop off so I called them up and asked for a ride over there, which is only about a mile north. They said they would have to call me back when someone was going to head over. I had an appointment an hour and a half later which was plenty of time.

I NEVER heard back from them. I finally called another location about a mile south of me, explained the situation which at this point I only had maybe half an hour to get to my appointment. The location on Baseline was very understanding and very efficient. They sent someone over within 15 minutes, zooming me down to the office, had me fill out the paperwork quickly and I was on my way in a Dodge Avenger to my appointment which fortunately wasn't very far.

So if you need a rental car with a pickup, call the one on Baseline near the railroad tracks. Even though I had a car reserved at THIS location and had called for a ride, they never, ever called or came to my location to get me. They lost out on what is now an over three month rental.
[A]:
NEGATIVE