Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I don't like to write negative reviews, but I was so disappointed by the customer service, or lack thereof, that I received in the custom framing area of this Michael's store last night (Mon., 4/9/12), that I just had to write. First, let me state the obvious: custom framing is not cheap. I had spent over $200 to frame a couple pieces of beautiful & intricate artwork that I had bought overseas, while working in Africa. I was VERY excited to see the finished pieces, and so was waiting impatiently for the phone call from Michael's. The phone call never came, but the anticipated date of completion (yesterday) arrived, so I stopped in anyway to see if the pieces were done. The customer service rep at the custom framing desk asked for my name, and pulled out the finished pieces. I asked if they had been done for awhile, because I was curious how long they'd been sitting there completed, while I was eagerly awaiting a phone call. She told me that they were completed on the 7th, two days prior, and told me that from the notes on the sheet, someone had called me that day. My cell phone, which I NEVER turn off, was listed as the number to call. I had not received a phone call from Michael's, nor was there a missed call, nor was there a voice mail message. I politely responded, "I'm sorry, but no one called." To which she countered, "Yes, they did." To which I again responded, "I'm sorry, but they didn't." To which she again said, "Yes, they did." This went on for a few rounds before she said, "Well, phones are very strange these days." REALLY? You are going to argue with a customer who just spent over $200 on a custom framing job, insisting that I received a phone call I DID NOT receive? It doesn't end there. I wasn't 100% happy with the way my artwork appeared in the frame and the mat, so the framing manager was called to the desk to speak with me. The tenor of this second conversation was exactly the same. Me: "The edge of the artwork is closer to edge of the mat than I was expecting. I was hoping for a little more white space." Framing manager: "That was the edge of the picture; it was the only way to frame it." Me: "I bought the artwork, I remember what it looked like, and the edge of the picture was not that close to the top of the page." Framing manager: "Yes, it was." Me: "Again, I bought the artwork. I remember what it looked like. Maybe it was cut before it was framed?" Framing manager: "We never cut artwork here. I'm the one that framed it. I know what it looked like. This was the only way it could be framed." This also continued for a few more rounds. Aside from this minor issue, I was actually pleased with how the artwork looked, so I ended up taking it home as is, but I was SERIOUSLY disappointed by the haughty and argumentative attitudes of the staff, as if I was personally insulting them by suggesting that I did not receive the expected phone call, and that my artwork was perhaps not framed 100% as I expected. Worst customer service experience I've had in a LONG time.
Q: negative

A: This not Turkish, not Indian, not Persian. Something strange. Waste of money and time.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Best tire buying experience I have had with this car. My car has different size tires on the front and rear. This is the third set of tires I have put on this car and the first time I wasn't questioned about the staggered fit. Seth was great! Tires were ordered late on a Friday. Got a call early Saturday that they were in. They had them installed in under an hour! Great experience.
Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: A friendly place with a young crowd. The Pork Ribs were amazing, and the portion was bigger than I expected. The Fried Chicken was very good and the Yakitori was really solid. Fast service, a nice patio, and lots of happy people. The beer was priced a little high, but we will be back
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: I've been to Vegas more times then I can count, and I've always stayed right on the Strip. This time was a little different though. Because of a delay, my airline (Us Airways) gave me a hotel voucher for the night. Ok, sure. To sum up my experience: I will be staying here the next time I am in Vegas! BFF and I were so happy with the Hampton Inn! They offer a free shuttle, which runs to the airport and also to the Strip. The location is great; although it's not right on the Strip, it is walking distance. It is caddy-corner from In-n-Out, for those familiar. The lobby and room were nicely decorated. I will be posting pictures of the room and bathroom. We were very impressed by the quality of the mattress and bedding. I was also impressed with the friendliness of the staff. Every single staff member, from the front desk to housekeepers, said hello with a smile to us. The Hampton Inn also offers a complimentary hot breakfast every morning.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output:
I had been on the road for 6 days, 'road tripping' with Grandgirl. Prebooked hotel for Sunday May 16th. Just a room for Grand daughter and I. We arrive at 3:30 pm, no prob. Getting to room, They give me a map, a MAP? and expect me to find the dang thing, with all my luggage and a 5 yr old in tow.. WHERES THE COURTIOUS HELP? In room, there are NO towels. Call for them, takes 30 minutes to recieve. The place is packed. Went to buffet for dinner (it was good) WHO pays $10.95 for a FIVE yr old to eat? (I did) Bedtime, STAY OUT OF ROOM 6705! Mattress, you can feel EVERY spring in this used up old bed, the blanket smelled of old mens cologne, And pillows? Someone stuffed foam chunks in a case, sewed it up and called it a pillow!. Alarm clock went off at MIDNIGHT spewing spanish crap, (I didnt set it), ALL night long and into the morning (Im STILL hearing music from outside somewhere, its LOUD! I am so sorry I insisted on Cirus Circus to take my Grand Daughter to for her FIRST road trip with Gramma. This is the LAST time I come to this place~~PERIOD!!!! I have NEVER BEEN SO DAMNED DISGUSTED OR DISAPPOINTED IN MY TRAVELS!!!!!!!!!