Q: Super disappointed with our visit. First I wanted to order a drink but asked them to hold the Midori since I am allergic to melons. Nope can't do it. Whatever, then i'll just have water. So I order the BBQ Bacon burger, but I want cheddar instead of smoked Gouda. It's a dollar extra to change the flavor of the cheese on my burger. Really substituting cheddar for Gouda is an extra buck when the burger already costs $15????? The manager, Kate, said she was very sorry she could not change the price it was out if her control. What is she the manager of then???? So I told her that was really too bad because it really ticked me off to be charged extra for the different cheese, so I didn't order the $15 martini I was going to get AND I was an avid Yelper and I was going to have to give them a bad review. I was sorry for her that she made that choice. Too bad! When she brought the check she said she had taken the dollar off after all. Nice try Kate, you are still going down on yelp. It really wasn't about $1 it was about a poor level of customer service when we would be dropping $50 for burgers and drinks for lunch. Hell, they are more accommodating at McDonalds when you are spending $5!!!!! The food was completely mediocre. I told Kate that for $15 I didn't expect to be eating s frozen hockey puck burger. She swore that they formed their own patties every morning, maybe they use a bench press bc they were really firm like a frozen patty, not tender and fatty like a hand formed patty should be. Fries again were frozen food service fries. Totally expected fresh cut fries at a place like this. In and Out has better fries than KGB!

A: negative

Q: Yep. Still sucks. Went their recently for a friend's birthday. Didn't want to but it was for one of my oldest friends and I didn't want to disappoint her. I only ordered drinks and had some chips and salsa. Drinks were good but the chips and salsa weren't great. The server seemed annoyed I wasn't ordering food, but do you blame me with my past experiences? I had a taste of my friend's cheese enchilada and vegan black beans the staff is so proud of. Not impressed. Yelpers please keep in mind that some of the 5 star reviews you see posted for Aunt Chiladas quite possibly may be an employee. How do I know this? Because I got a message from an employee after my last update. She said that she knows which bartender I am talking about that was rude at my HS reunion and said "he is really great, just not for banquets." She also said "I do not know why any server would yell at you, that is just ridiculous." And my personal favorite "And yes, there is bacon and lard in our re fried beans. I have no hispanic background, so I am not sure what is traditional. But they are pretty tastey." But then she says " With that said, I really hope you come back." Direct quotes. And this employee has a glowing 5 star review for Aunt Chiladas and she says nothing about being an employee. Isn't this breaking some sort of Yelp rule? And what business does she have messaging me unless she is a manager? Sorry but I wouldn't trust any Mexican restaurant in the Phoenix area that has less than 4 stars. There are many better choices.

A: negative

Q: I have been here twice and wish I could give them a better rating. "Meh, I've experienced better" is exactly how I feel about this place. The beer selection is definatly impressive but I feel there is a lack of unique craft beers. The first time I came to Mellow mushroom, our experience was awful. Our waitress took her dear sweet time to do anything. It literally took us over ten minutes to even place our drink order, and then she brought my friend out the wrong drink. We bailed after one round and chalked it up to them having just opened. The second experience here was actually much better. Our server was prompt, knowledgable, friendly and very attentive; I was very relieved to see the service had improved. My boyfriend and I ordered the all meat pizza and a salad as a starter. The food was in no way bad, but it just felt like it lacked the wow factor. Overall I would say I leave Mellow Mushroom feeling like I never really want to come back.....its just "meh".

A: negative

Q: My husband and I went on Friday to have a couple of drinks and apps at the bar. We ordered the deviled eggs which were just ok. The burnt ends, were not burnt and was just a pile of fat. We also order the pork rinds, the menu states they have a chili lime salt, which I could not taste at all. The drinks were ok, the bartenders seem to be in panic mode with trying to measure every ounce. I may go back to try something on the dinner menu but no rush.

A:
negative