Problem: What would be an example of an negative review?

Answer: I can't even begin to describe the TERRIBLE customer service here!! It was my first time there and I asked the lady behind the counter what was in the coconut milk tea and coconut milk (yes.. in hindsight it seems obvious..but I wanted her to tell me what each drink looked/tasted like) She gave me a dirty look and said "coconut" while tapping her pen impatiently. **Uh-huh** yes, I got that much from reading your menu that both drinks have coconut.. but is there anything else you can add to that description to help me decide? Is one sweeter/thicker/blended/over ice..etc than the other? So I raised an eyebrow at her response, but ordered the coconut milk tea and laughed it off as a typical asian place with hasty service. THEN when my drink came, I took one sip and it literally tasted like Almond syrup sludge. So I said.. "Um this is almond milk tea, I ordered coconut." First she says "no I wrote down here almond" and I stare at her and said "I asked you about the coconut drinks then ordered it, remember?." OH..this woman had the nerve to ask "OK, SO?" SOoOoO?! Are you insane? How can you run a business being this rude even for Chinatown? I gave her my best death stare and told her to give me what I ordered. It got to the point where another customer who she was chatting it up with was apologizing profusely for her attitude. (Later I found out that he was an owner at the noodle shop nearby). She finally shouted something into the kitchen staff and they handed over a new drink... which still tasted like syrup sludge...now in coconut flavor. Bottom line: gross sludge drink + rude service.. Go somewhere else for your boba!

Problem: What would be an example of an negative review?

Answer: I guess by now all you people are so used to the crappy Mexican in phoenix that you think this is the max. I guess to each his own but my Idea of good Mexican is not soggy tortillas, food that tastes like cumin a trashy dump that is not clean, there is no way you can clean a place like this they make enough money to at least put in a decent floor, but trust me you eat what you see.

Problem: What would be an example of an negative review?

Answer:
Worst experience ever.....: I ask for a jersey and get told "not gonna happen" and then ignored after that........ Never coming back with your poor customer service poor selection.