Problem: What would be an example of an negative review?

Answer: This is my 2nd time reviewing this place. I gave it a pretty good review before but now I've changed my opinion. On two subsequent return visits, my orders were done incorrectly. I'm talking 2 out of 3 sandwiches were wrong both times. It's a sandwich, not rocket science, kids.

Problem: What would be an example of an negative review?

Answer: Cant remember exactly which location I went to but they are all over the fricken place it seems so I am sure they are about the same no matter the location. As one person put it, a PTs is a PTs is a PTs. Anyways, went to Vegas 4th of July weekend 2011 to visit a friend. We were going to see Ralphie May the night I got there so my friend took me to PT's for a bite to eat before the show since this place was close to the casino and it was supposed to be "fast." Although the waitress was nice, I am pretty sure she forgot about us after she dropped off our food cause we waited around forever for her to refill drinks and just to get our check. PTs is a smoking bar also so if you hate the smell of cigarette smoke, you should not come here. Also, because of this, children (under 18 that is) are not allowed in this bar/ restaurant. No for the food, my friend ordered a chicken sammich which she said was really dry and the chicken was overcooked. I ordered the BLTA which was ok but the bread was toasted to the point of being difficult to bite into and it cut up the roof of my mouth. I was not impressed PT's is one of those places that is on every corner in LV it seems and I am not sure why. Maybe they have awesome drinks and drink specials or something because I can't honestly see how there would be such a demand to warrant having so many locations when judging by my experience, this place was crap. The extra star is simply because the atmosphere was clean, our waitress friendly (although still kinda sucky), big water cups so we didnt have to wait for as many refills, and I remember the fries being decent. Other than that, I don't think I will ever understand the appeal of PT's from investors willing to open so many freakin locations!

Problem: What would be an example of an negative review?

Answer:
We chose Mr. Maid based on some research. We met with the owners at our house and we were very impressed. We hired Mr. Maid and they came to our home 3 times and we were very happy with the overall job that they did. Now came the interesting part.....After the 3rd visit I contacted the owners and asked for a price reduction because the time spent at our house cleaning was well under the initial estimation by the owners, and time onsite really determined our total cost of cleaning. I was polite to them and even told them that I was very happy with their cleaning job. I told many people about them and made many recommendations for them. The owners seemed to be reluctant to lower the cost. They did finally drop the cost a little bit, and I was fine with that. Then, for some reason, they called and told me the cleaner that was at our house quit and they had nobody else to cover at the time. They siad they were actively trying to hire a new person. Weeks went by and I heard nothing from them. I contacted them a few times and asked when they would show up to clean. They gave me the same response. It has been 5 months now since they walked-out on our job. I treated them with respect and was always very nice to them and their staff. I am a businessman and understand how you should treat your customers. I have now learned that they do not respect their customers, and I am still trying to understand why they skipped town on us when I gave them so many good recommendations and good opinions on their cleaning work. Overall, if you can get them to commit, you will probably get a good cleaning job. But I wouldn't bet on it based on our overall experieince with the owners. Very poor business ethics displayed by them.