Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Sorely disappointed. I used to be a fan, but this barely half-full(at high noon on a Monday!) restaurant just doesn't cut it anymore. Wait staff was sub-par, food was average, and the prices still conveyed the idea that the management thought they were awesome. Parking is a royal pain in the butt -- and has clearly had an effect on other nearby businesses. (This part is no fault of Uno's as far as I know). If given a choice for a tasty business lunch, look elsewhere.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: If you're going to pay their rates, go spend it somewhere else. The employees suck big time! Nobody cares about you, they just see you as "tip money". They look at you and figure out how much you are worth and talk with you accordingly. Front desk has the worst customer non-service ever. Ask questions and they mumble answers and point to a booklet and tell you what the upgrade price is and make you hurry to answer them. They don't tell you that if you join the "M" club, you can defer your upgrade from points. We had to learn the hard way. We "upgraded" and I wouldn't call that an upgrade, we faced a wall with a/c units. Ugh. Rooms were "dark". Someone broke glass in the hallway and it took four days for housekeeping to notice and finally vacuum it up...duh. If you are going to pay the price....go to Bellagio or something comparable, this hotel doesn't need your moola. You can lose it in the machines...that would be maing better use of your lost money!

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
Excellent find! Great service, no wait (at least on my visit), good value! A nice, family-owned business that I was happy to support!