Problem: EXTREMELY RUDE STAFF!!! My first 1 star review, but I have to! Came here the other night was so turned off by the customer service. Granted that it was so damn late, didn't get greeted nor told that they will be with us shortly since only one person is taking care of a power drink transaction. How hard is it to smile and acknowldege someone's presence. I say don't work the night shift! We had some inquiry about membership and was so turned off by the response. I wish that I had gotten his name, he tried so hard to get rid of us when he has all the time in the world because no one else is there. Not only he lacks customer service skills, there's isn't any marketing skills! The front person is the face of the business, this business should consider hiring some friendly and respectful staff so they won't waste all that renovation $. Too bad, I was new in the area and in dire need of a new gym. My cousin had already convinced me, too bad this damn thing happened.
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A: negative

Problem: Didn't see the main guys because they weren't filming but the staff were extraordinarily kind and helpful here. Line was about a half hour wait but once inside, was great to browse around. I bought 3 silver rings at great prices (15-25 bucks) and a souvenir shirt for my bro... 30 bucks. Eeee. Still. Worth and value type of deal. But yea, was none of that. Haaaaa..!! Done. Off my list now.
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A: positive

Problem: OMG....this place was my wife and I's favorite getaway for a cocktail and dinner, sad to say this was our last visit for dinner. Upon arrival our waitress instructed us that her relief was late, then during us ordering food she said "just a second" and walked away only to send her relief back to our table as she hauled out the door. We ordered calamari which came out coffee colored brown and hard as a rock, tuff and chewy the waitress told us that the cook over cooked the calamari and was making us a fresh batch but I'm assuming they just brought out the over cooked stuff. I ordered a bacon cheeseburger with mushrooms and green chilies when I got it it had raw bell peppers on it. When I asked about it she asked the cook and he said he was told to use bell peppers or jalapenos for green chilies WHAT??? Not sure if it's a new cook thing but I do hope they get it figured out soon, I guess we will just be having cocktails there until then.
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A: negative

Problem: I'm a little torn between 3 and 4 stars for reasons I'll explain, but I know this place is new and will get better with time anyway. So let's be positive. The place itself is pretty nice, and like many others have said, full of people! They offer their pots of bread which are signature for them. Half the bread is regular bread, the other half is a cinnamon twist sort of deal. They serve it with a cream cheese-like dip. It's really, ultimately, like a lame cinnamon roll with a lot of frosting. Nice experience initially, though. We ordered the baked banana French toast and a steak and eggs plate with hash browns. The toast was a lot like a mushy bread pudding (which we were warned about by the waitress), and the steak and eggs? They were exactly that. It's tough to mess that up. Ultimately, we left the place thinking we would never come back unless we were just in the area. It's nothing special once you get over the bread pot novelty. The flavors did not blow our minds. It's exactly what it says - a steak and egg place! Can't fault them for that.
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A:
positive