Problem: I really like the concept of this place. With a variety of soups, salads, and sandwiches there's something for all tastes and preferences. There are also low fat, gluten free, vegetarian, dairy free, and lower calorie options indicated on the menu for health conscious people or those with allergies. But in reality, it's not as good as it sounds. My Loco Burrito salad was just eh, although I liked the guacamole that came on it. And my boyfriend's 4 cheese melt was a sad excuse for a grilled cheese. There was barely any cheese on it, and it wasn't even warm and gooey. His chicken potpie soup was probably the best thing we ordered.
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A: negative

Problem: beware of iced tea!!!!!!! I was driving to my sisters to help her paint her new house. She had several other girlfriends there so i decided to stop and get us some tea. I got a gallon of their unsweetened tea. When I got to my sisters, she went to open it but stopped bc of white-worm like floaties. sure enough, there were mucusy- octopus shaped like floaties EVERYWHERE. it was FUNGUS!!!!!! FUNGUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I watched the manager fill up my gallon of tea so I know he didn't alter it. that's what they were serving everyone. oh. my. god. BARF! That means they dont clean their tea tanks and they havent in sometime in order to get these few inch long fungus floaties. I called the next day and the manager on duty really couldn't get me of f the phone fast enough and just wanted to shut me up. She was like "no, we do clean them. whats your address? I will send you a gift card." "uhhh, i don't want anything. I just want you to be aware of your nasty tea so no one gets sick." "ya, ya ill take care of it. whats your address." so do i know if she heard i word i said? nope. will i ever order tea again? nope. will i ever be able to eat there without thinking about what other things haven't been cleaned and have octopus shaped fungus growing? nope. i think i will avoid all chick fil a locations. vom. vom. VOM!!!!!! ps- i found a pic online of what it looked like, there were some smaller and bigger in there but thats the idea of what you should keep your eyes out for.
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A: negative

Problem: Worst Vegas stay ever. My extended family and I have been loyal Harrahs customers forever. My aunt drops big money here and we play pretty big as well. We called Harrahs and asked if they could comp us some rooms for my wifes birthday weekend. The only place they offered was the Quad. They lady on the phone told us they had redone the rooms. We booked two non-smoking rooms a few months before the trip. When we arrived they told us they only had one non-smoking room and the other would have to be smoking. They did waive our resort fee for the inconvenience. So we get to our one non-smoking room and realize there is water all over the floor and it got worse everytime we flushed the toilet. We called to have someone come look at it. We waited for over an hour and no one ever came. The next day we go to the front desk and ask them to send someone up. They guy comes looks at the toilet and says the whole toilet is cracked and it can't be fixed. They offered us to move us but they only had a smoking room. So we spend the whole stay throwing piles of towls on the floor to keep our room from flooding. In top of that the rooms are disgusting. They have never been redone. When we go to check out we explain to the nice lady what had happened. She apologizes and says she could take $20 off. I was somewhat insulted that's all they offered. I asked to speak to the manager, Ricardo Orozoco. I was very polite and explained what happened. He was not even apologetic. He was actually very rude and he basically acted like he didn't give a crap. I pulled up some pictures on my phone of the room to show him the cracked toilet and water on the floor. Some of the other guests saw the pictures. We then start arguing and then he calls security and threatened to kick me out and be escorted by security. I was appalled he threatened me like this. I will nevet stay at a Harrahs resort again. Update 2 hours later: so this place built their valet/check-in in place so when it rains the driveway in and out floods and you can't leave. It's like a washout and the casino receives 2 million each year from the state to deal with it.
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A: negative

Problem: My husband and I struggle to give Keri the credit she deserves when we tell anyone about our wedding. We loved the venue based on the gorgeous ceremony location and the perfect reception space, but we ultimately chose to book our wedding at TPC Summerlin because of Keri. We do not have enough words to explain how wonderful our experience was from our first tour to even today, three months later. Keri was the answer to every one of our wedding planning prayers and the entire staff at TPC Summerlin over-delivered on the day of. Every lengthy email that I sent to Keri always got a nearly immediate response with every question answered and sometimes those replies came late at night. Everyone on her staff was a terrific listener, a gracious host, and pleasantly accommodating of any request. My husband and I are in the hospitality industry, so we know a staff of this caliber is hard to come by. The food was outstanding, our guests never had to wait for a beverage, the DJ kept the energy going, the cake was dreamy, the reception space was perfect, and the best part - if anything did go wrong - we still have no idea! Being able to relax and just enjoy our wedding day was truly thanks to Keri and her team. We still hear from our guests that ours was the best wedding they have ever been to!
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A:
positive