What is the sentiment of the following review?
It appears we've reached a common consensus: Westgate Book Exchange is severely lacking in customer service. Upon entering, my friend and I received only a clipped "hello" and a discouraging glare. The store stocks mostly fantasy and romance novels, mainly the latter. Compared to most other used bookstores, it is extremely well organized, which may be a plus to some. The few books that I wanted were overpriced, only half off the original value. The Amber Unicorn has MUCH better pricing and selection in my experience. After shopping around for a bit, I asked the owner, who looks like everyone's favorite grandmother, about her trading and buying policies. While the store does trade AND buy, she strongly discouraged me trying to sell or trade, as she has "very, very high standards." She immediately put her nose back to her notebook before I had to the chance to reply. I don't know how the economy is doing on her side of the world, but apparently she doesn't need help from any bothersome customers. I, for one, will be taking my patronage elsewhere.

(1). negative
(2). positive
(1).