Problem: When I placed my reservation over the phone, the gentleman was nice and helpful. He informed me that if I add about $80 or $100 (not sure the exact amount) to my original reservation, I can get a larger suite in the Augustus tower. I placed the reservation, he sure sold me. I received an email confirmation that did not give the details of the room I reserved, it simply gave a confirmation # and explained that I can set up a text message service that will provide for a quicker check-in. I signed up for the text service and I was so excited to use it and know that I can avoid the check-in lines and go straight to the bell desk to pick up my room keys. Upon arrival, the bell desk claimed my keys were not ready and to continue to the platinum members line to ensure faster service. I waited in the platinum members line for over 15 minutes, not one person came to the desk to greet me. After 45 minutes of what was supposed to be the "fastest check in" I was finally greeted by staff who said they will check me in. By the time my reservation was pulled up ( an hour of wait time had passed) he gave me keys to a regular room. When I noticed he wasn't directing me to the Augustus Tower as promised, I quickly mentioned that I paid extra for that type of suite. He questioned me and asked if I had any proof. I told him when they sent a confirmation email, it says nothing about Augustus, so I have no proof, other than the extra price I paid for the room. Another 3o minutes pass, several arguements, and a lot of disappointment occurred before the check in attendant finally found my correct reservation. This is completely unaccepatble. I dont understand why Caesar's doesn't automatically send an email confimation including the correct room reservation? Or why the computer system is not updated correctly. Either way, after a huge mistake like that happens at the resort's expense, the customer MUST be compensated somehow. After such a stressful and aggravating check in, I went up to the room to settle in. Only to find dirt and nasty body hair all over my bathtub! I had to clean my own tub before I got in. This entire experience was very disappointing and unsettling. I called management and notified them of my experience. They took $100 off my reservation, which did not solve the problem or satify me one bit. The ONLY reason I would ever come back to stay here is because this is the only hotel on the strip that is pet-friendly.
How would this review be described?
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A: negative

Problem: I'm a HUGE fan of the Vegan Destroyer. I'm also a HUGE fan of chicken. What do you call chicken on a vegan pie? A Vegan Destroyer Destroyed. (Say that ten times fast.) I've had RC delivery before and I've always been impressed with the fact it's piping hot when it arrives. Granted I live 5 minutes away, that might have something to do with it, but I think most folks in my hood know RC as a solid delivery place but don't think to dine in. (It's bigger than you think.) So go there, take a seat! Staff is friendly and prompt and when they have the patio setup in warmer months, it's awesome to sit outside on Willy with a cold beer or glass of wine and watch the world go by. It's also worth noting that although pizza is the name of the game, these guys have incredible starters too, the asparagus being my favorite. AND their new house-made salsas are pretty hot. I mean, Paris Hilton hot, and also spicy. Dip some Potter's crackers up in there... it's a beautiful thing.
How would this review be described?
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A: positive

Problem: Horrible place. The food was so-so, it was the management. They harassed and discriminated against me because I have a sight service animal. What they did was illegal by state and federal law. They should be ashamed.
How would this review be described?
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A: negative

Problem: Wow, did I really go to the same place as all the other Yelpers?! I feel it my civic duty to add my 2 cents. As a disclaimer, my husband and I enjoy a good prime rib. We used to live in the Bay Area and frequented HOPR in SF. Our options are limited in SD and thus we arrived at Lawry's Vegas looking forward to a nice piece of meat! The service was just eh for the price you're paying. Our waitress at one point came over and excused herself to "need to attend to something" before taking our order. She then immediately went to the table across from us and chatted up the couple and their child, who sat down 10 minutes after us, for a good 15-20 minutes!! She obviously knew them and was in no hurry to tend to us. The one star she gets was the fact they noted it was my husbands birthday and thus brought out a comp dessert. The food was rather mediocre as well. The salad was rather bland and non-descript. As per usual Lawry's style, the prime rib is served straight from the carving cart at your table. The meat was actually a little cold - I guess that's what happens when the restaurant is more than half empty. The flavor of the prime rib was also quite lacking. My cut was especially tough (despite being "medium rare") - you know when you chew a piece of bad meat and just have to chew and chew and chew until your jaw is sore and then finally you can swallow? So incredibly disappointing. On top of that paying Vegas prices for sub par food. Do yourself a favor and PASS on this chain establishment in Vegas.
How would this review be described?
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A:
negative