Problem: My family has catered from Carolina's before and LOVED the food. I am hosting a party in the near future and wanted to cater from there. I called to speak with someone about catering and was on hold for over 5 minutes. I hung up, went on the website and was going to research it there. I was unable to print their catering menu due to the way they have it uploaded on the web. So I called back to talk to someone about catering. After being on hold another FIVE MINUTES, Thelma came on the line and I asked her to fax me a catering menu...she asked me to hold so she could get a catering manager on the phone. I told her I had already lost 10 minutes of my life to holding for that already, gave her my number and asked her to fax me the catering menu. A moot point, because if it takes 10 minutes to get someone on the line, how good is the catering service going to be? I'll be getting my catering from another company :(
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A: negative

Problem: I would give this place 5 stars if it had more seating. We had a pretty long wait lined up down the hall to the bathroom. Maybe they should add a bench or something so people can sit while they wait? Food was excellent. I had the Turk with soup. The crepe was the size of my plate and stuffed to the brim with fillings. The bald guy at the register, who I later found out was the owner, was very nice and gave us his recommendations on menu options. He came to check on us during our meal, chatted for a little and made sure to thank us for coming by. Great customer service. I also LOVED that they have a self serve cucumber water cooler, DELICIOUS! I will definitely come here next time I am leaving Vegas
How would this review be described?
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A: positive

Problem: Fool me once, shame on you. Fool me twice, shame on ME! I had stopped in to this place with friends to have a drink, and despite being a little put off by the servers, I came back because they usually have a really nice selection of beers. My first mistake was to order anything from the kitchen. My second mistake was to take my wife there and meet with some friends, and order something from the kitchen. Bottom line - the kitchen, the people who plan the menu, the wait staff, and probably the kitchen manager are basically clueless about food and food service. If you want to try an unusual beer that you have never tried before (beware, some of them are pretty nasty and they no longer seem to want to give you a "sample" cup before you order) and you don't mind spending a LOT of money for an unusual beer, by all means stop by and check out. Just do yourself a favor and don't come hungry!
How would this review be described?
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A: negative

Problem: The service has improved, the patio is excellent with 6 tvs and 20 oz big beers for 3.99. The nachos and burgers are huge and great. The wings were excellent. You can have regular fries or duck fat fries with homemade dipping sauces. You can sit in a booth with your own tv for sporting events or ntn trivia.
How would this review be described?
OPTIONS:
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- positive
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A:
positive