Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

I bought a new Pavillion in April. It has been freezing and going to blue screen constantly ever since. HP support is quick and ineffective. I have spent endless hours talking to HP techs and allowing them to remotely take over my computer. They have run the same tests over and over. Today when I asked to speak to a supervisor they made me wait 25 minutes and then hung up on me. HP tech support is woefully inadequate. I want to like this computer, but HP has let me down.\"
Negative Review