Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Q: The product looks fine but I received two that were DOA, so I gave up and ordered something else. One would disconnect after being used for a few minutes, the second produced I/O errors immediately upon use. (I tried on several different computers, and the disk I installed in the enclosure works fine connected directly to a SATA connector.) On the bright side, Amazon's customer service is excellent: they pay return shipping and cross-ship the replacement.
A:
Negative Review