My husband and I purchased a new home, and having a house built for the first time, we used all of the "preferred" companies. When we visited this office, Andrew at Progressive Homes, blatantly lied to us in regards to basic needs for the home regarding a smart box, even after we told him we do not watch cable TV. He also gave a false statement/story about ADT and their services in the Las Vegas/Clark County area, as I verified with an ADT manager in their call center. He also demanded a deposit on the spot for 1100$, which we didn't expect. Also, during our visit at the office, Andrew had told us the deposit for the options we did pick out (which was small) was all we needed to pay up front and that the rest of the costs would be rolled into our mortgage. Yeah. Not so much. After discussing this ordeal with our home builder and the new home realtor's office, Andrew was reprimanded, but I wouldn't recommend this company to anyone. It has been 2 months now since we dealt with this company, and in a few minutes I have to call them back to install and setup the items as well as have them give a demonstration of how the services we chose work. I will update this review once they come out to give a review for this part of their services.
Is this review positive or negative?
Options are:
[a]. negative
[b]. positive
Answer:
[a].