You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.

Let me give you an example: I have bought several of the Vitality canned dog food products and have found them all to be of good quality. The product looks more like a stew than a processed meat and it smells better. My Labrador is finicky and she appreciates this product better than most.
The answer to this example can be: Positive
Here is why: It's a positive review because the owner of the dog is satisfied with the product and mentioned that their dog appreciates the product.

OK. solve this:
I ordered this collection on 6/9/10 and it arrived on 6/12. Although it was was very well-packaged, this did not prevent the USPS from managing to break one of the tubes. The seller was contacted by email and a replacement requested. As this was a birthday gift and the occasion was only a week away, I offered to pay for expedited shipping. Seller responded immediately stating that a replacement would be shipped ASAP. The replacement tube arrived three days later in good shape. My offer to pay additional shipping charges was declined. In summary, this product is excellent and the customer service absolutely first rate. I highly recommend both the product and the seller.
Answer:
Positive