TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: I decided to book at the Amalfi after cancelling a reservation for a different hotel after reading their reviews on TA. I was blown away by the reviews for the Amalfi on TA and decided to check it out. I was able to secure a great price on the hotel room and I was not disappointed. I asked to be put in a quiet room because I was having an interview the next day. The room was very quiet and in a great location, but my only complaint was that it was right next to the fitness center and I could hear people running on the treadmill during the day. However, it quieted down at night and I could not hear anything. The rooms were enormous for Chicago and I was pleased!!! The hotel provided free breakfast which was good, free internet, and free gym access. The hotel is only a few blocks from the Magnificient Mile and I walked there everyday to do shopping. I have to say that the doorman is truly a gem and is very friendly. I wish that their front desk staff were as friendly as he was. All in all, I plan to stay at the Amalfi anytime I visit Chicago in the future.

SOLUTION: positive

PROBLEM: Over-hyped and over-priced. The fact that they have a complimentary wine reception every night at 5 doesnt take away from the fact that they have terrible beds and the place isnt as clean as it should be for a 4 star hotel. The hallways smelled like a dog parlor and the carpets in my room look like they hadn't been cleaned...well, ever. The decorative pillows on my bed were so filthy they were actually stained brown and looked like they had been sitting outside for everyone to use and then put back on my bed. The decor of the hotel was nice and eclectic but it wasnt enough to convince me to ever stay here again. The bed was the most uncomfortable thing I have every tried to sleep on. I couldnt sleep the whole week that I stayed there. It was hard and lumpy and the pillows were tiny. my final say is that it is an over priced Holiday Inn.....

SOLUTION: negative

PROBLEM: We just got back from a trip to Chicago for my 30th birthday and we could not have been more impressed by this hotel! Service was excellent, especially the maid service. Our room was so clean and fresh towels brought in daily. The front desk staff was some of the most professional and friendly staff I have ever dealt with while travling. The location is excellent as it is within walking distance of the best restaurants and stores. I highly recommend Affinia for a the perfect family vacation.

SOLUTION:
positive