One of the first steps in making your profile scammer-proof is limiting the amount of information they can see. If possible, restrict your country/state/region, phone number, email address, job, and any other personal information from your public profile. Most services require you to display your age, a description, and a picture. Outside of those items, you should keep the rest of your profile blank. Scammers require quite a bit of information about you before they can attempt to reel you in, so limiting their leverage from the start decreases your odds of being targeted. A common scam involves the scammer saving any risque photos, videos, and/or messages sent to them, uploading them to a public website, and using the uploaded content to blackmail the sender into paying them. As such, avoid sending messages that reveal who you are, at least at first. This doesn't mean that you can't interact with the person as you please; just remember that anything you send to a stranger online can be used against you. Avoid sending photos or videos that show friends or family, or that give away your location. If you're using a dating site that has a built-in chat option (as most do), your safest bet is to keep your conversations with the other person limited to the dating site's chat. If the other person suggests moving to email or texting, decline. This will usually allow your selected dating site to review the contents of your messages if you decide to report the other person as a scammer. Keeping discussions within the dating service will also allow you to block the person later (if needed) without having to block them in your email or on your phone as well. If you must move the conversation over to your smartphone, don't tell the other person your number. This doesn't mean that you have to give someone a fake number; there are plenty of free mobile instant messaging servicesWhatsApp, Skype, Google Voice, and Facebook Messenger are only a few examplesthat can be used to message someone freely without having to compromise your real phone number. If the person to whom you're talking refuses to use any mode of conversation except your phone number, there's a decent chance that they're more interested in the number than in the conversation. If you suspect that the person with whom you're conversing is attempting to scam you, there are a few things that you can do to ensure that you have evidence against them: Refrain from deleting conversations or other forms of communication. Take screenshots of the conversations. There's nothing wrong with cutting off contact with someone, especially if you think that they might be a scammer. If you have a bad feeling after interacting with a person online, you don't owe them your time. Many dating sites will allow you to block the person to whom you're talking. As long as they don't have your email address or phone number, doing this will prevent them from being able to contact you at all. If the person becomes unreasonably outraged or sends threats your way, be sure to take screenshots and report the person's profile to the dating service. If you do get scammed, you should file a complaint on the FBI's Internet Crime Complaint Center site at https://www.ic3.gov/default.aspx by clicking File a Complaint and filling out the form. Naturally, you should also report the scammer to the site on which you were scammed.
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One-sentence summary -- Keep your profile as private as possible. Don't give potential scammers leverage over you. Keep your discussions on the dating site. Avoid giving out your real phone number. Document your interactions with the person. Stop talking to the person if need be. Report scams to the Internet Crime Complaint Center.

The Frequently Asked Questions page hosts users' most commonly requested topics. You can use this section of the site to find answers to many questions you might have. Just go to https://www.groupon.com/faq. The FAQs are divided up into the following categories: Managing Your Account, Using a Groupon, Returns, Shipping and Tracking, Purchasing a Groupon, and Editing or Cancelling an Order. Fortunately, there's no need to browse through every FAQ help topic. You can search for your issue using the search bar in the middle of the page. For example, if you're having an issue closing your account, you might type "How do I close my Groupon account?" Then, click the magnifying glass button to the left of the search bar or press enter to submit your question. These appear below the search bar. Keep in mind that you may not see a direct copy of your own question. If you don't see a perfectly matching result, try to look for similar concerns from other users. While you may not see your specific question listed here, you'll likely see one that comes close. Look for similar keywords in other questions to help you find the answers you need.
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One-sentence summary --
Open the Groupon FAQ page. Click the "Search help topics, keywords, or phrases" bar. Type in your question then click the magnifying glass. Review the search results. Click the title of a question that matches yours.