I used to work here as a manager about 20 years ago and boy, has it gone down hill! I remember that when they cook hamburgers, they always have to have a few on the grill, even when it's slow so the customer doesn't have to wait. Once they have been on the grill for awhile, they put it in a holding pan and use it for chili. It has almost a rancid grease smell to it in the pan, but once it is boiled down, it tastes fine and is virtually grease-less. Once it hits that pan, it should never be served. We went about 3:00 in the afternoon and ordered 5 single combos. Three of the five tasted like they took them out of the chili meat pan, the other two tasted ok, although dry. Did they have only two burgers on the grill (and overcooked)? Did they take the other three out of the chili meat holding pan? I guess we will never know for sure. I never complained to the restaurant manager, but did email corporate. I never heard back from them. Avoid fast food, but...AVOID THIS PLACE AT ALL COST!
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(a).