fuck 3 roots. I've been going there for about three years, and I really want to like it, but every time I go back I am reminded of why I hate it. 3 roots wouldn't be so terrible if A) the employees had the first clue about what constitutes "good service" and B) if everything wasn't so wildly inconsistent. I remember a time, a couple years ago, when the food at 3 Roots was really, really good. they must have changed their recipes over time (or have perhaps hired unqualified kitchen staff), because things that I used to love ordering now suck. I got a grilled cheese a few months ago that was not actually grilled. it was toasted bread with cheese. and it cost me $6. what the fuck? moreover, it's rare to get a good drink at 3 Roots. of course, it all depends on who's making it. there doesn't seem to be a standard modus operandi among the baristas, so you never know if your drink is going to suck or not (more often than not, it will.) I do not like Starbucks, but they make better coffee for about the same price. worst of all, though, is the service. 3 Roots baristas wouldn't know good customer service if it was fucking them in the ass. there have been many, many employees at 3 Roots over the years, and almost every one of them has made it really clear that they couldn't care less about their patrons -- this is especially true if you aren't friends with someone who works there. (personal anecdote: a few years ago, I dated a guy who was friends with many of the baristas there, and when we broke up, one of them was an overtly catty bitch to me. awesome!) you will consistently be made to wait far longer for your food than necessary, even if you've just ordered soup that needs only to be ladled into a bowl. an hour's wait for a sandwich or veggie burger is not uncommon. you'll probably also have to ask for whatever side (chips or whathaveyou) was supposed to come with your food, because they'll probably forget to put it on your plate. oh, and good luck finding somewhere to sit around lunchtime. and on top of all this, they don't seem to be able to run a business and actually keep it open. they close for months at a time to do god knows what; I never know when they're going to be open, and it's really not even worth bothering anymore.
What is the sentiment of this review?
negative