Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I have to say, so far I will give this group a 5 Star Rating because they did do their best to rectify our situation each time something went wrong. The Problem is, the "OWNER" of the house that we are renting is a "SLUM LORD!!!!!" And I am being VERY NICE!! We are renting a house on E. El Camino Drive. Throughout the summer time we basiclly had NO airconditioning!! The average temperature in our house was 90 degrees (when the air was working). When the air wasn't working (65% of the time) it averaged about 120 degrees. We had to sleep in hotels and my sisters house to keep from getting sick! The owner's resolve was to get "area fans." Really??? We rented this house "With" airconditioning!! We expect to have air conditioning! During the winter time, you guessed it! No heat!! Now we are about done with our lease, just paid nearly $1300.00 for the month of July and "RAW SEWERAGE" is backing up into our shower and sewer gasses into our drains every time the toilet is flushed. We are told by the plumber to NOT flush the toilet unless absolutely necessary and not to throw tp in there either! This is Dangerous!! I informed the management company on Feb 1st. and they said the owner wanted to send out "Her" plumber. OK, he finally comes out on Feb. 3rd to tell me everything I just told you about the raw sewerage! So, she sends them out again yesterday the 6th to give her a total estimate to redue all her 50 year old pipes (before they burst underground) and she doewsn't believe them, so she is sending someone else out tomorrow to get a second opinion. Meanwhile, we are breathing all these fumes! This is the deal!! I sent a certified letter delivered Today that gives her 5 days by law (A.R.S 33-1324 & A.R.S. 33-1361) to fix this "Emergancy" or we can vacate, BUT I want my Full Deposit back and the months rent for Febuary. I feel that is being MORE than Fair!! Now, since this is the Management Company she is using, I believe it is their call! If they take care of this properly, I will come back and give them another 5 STARS! BUT, if they screw me, They better watch out!!! Any other advice anyone???

Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: I've been to their Scottsdale location many times in the past. Last night was my first trip to the Biltmore location. The atmosphere is nice but the service from the bar and their servers was beyond sub par. Upon entering and after being greeted by the hostesses we hit the bar while waiting for our table. Ordered drinks and waited nearly fifteen minutes to get our beers. Yes, fifteen minutes for two bottles of beer. This was the beginning of a very unfulfilled eve. We were seated at our table and sat for near twenty minutes before being greeted by our waiter. We ordered appetizers and when they came out to the table half of our parties food had been forgotten about. This would be semi acceptable if we were a large party or if the restaurant was flooded with people. This was not the case however. We were a party of four and our server had only four other tables on the patio. We finally got our apps and ordered entrees and another round of drinks. Our drinks reached the table after our meal was delivered and we had to remind our server about them. For the third round we merely had to wait 18 minutes. Nothing ever got pre-bussed either. When our bill came we literally had 6 empty bottles, and 2 empty martini glasses pushed to the edge of the table along with all our empty dishes stacked on top of each other. Usually we would order dessert or more drinks but due to the lack of attention and feeling ignored by the waiter we called it a night. I've been serving tables here in the valley for about six years now. If I were to treat any of my customers the way that we were treated last night I would have been canned instantly. Also I know that if it were my place, I would want to know if my guests were being treated correctly. I will not be going back to this Biltmore spot anytime in the future.

Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I love supporting individual owners and chefs. James sure does it right! Jerk chicken, beef with kimchi, basic beef with cheese...all good, all the time, every time.

Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output:
Headline: Service killed the experience. I'm a coffee person. I love coffee. I love independent coffee houses. So how does a coffee place get just 1 star? One word - service. We turned into the parking lot about ten minutes before the store closed. I guess that could explain the surly nature of the barrista? The milk had that slight taste of soy in it - causing me to wonder "hmmm - I didn't order a soy version of the latte. What gives?" I suspect that he didn't rinse out the jug. The styrofoam cups were a definite turn-off. The tables and chairs had all been pushed to the side. This guy was just making sure he could lock up and leave right at closing time, rather than ensuring the coffee shop had - ya know - BUZZ. Seriously - if you want a coffee, go to Starbucks, or even Dunkin Donuts (just round the corner from this place) - this place is a definite pass.