Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: While traveling in Chicago I stayed at the Sofitel on Chestnut Street. Though the hotel was a beautiful and comfortable as the advertisements suggest; service was severely lacking. I arrived late at night and had one peaceful dreamy nights sleep before being woke up at dawn. I reserved a room on one of the lower floors unaware of the construction happening in the area. I complained that I had not been informed of the construction and requested another room. My complaint was totally disregarded. I was told there were no other rooms in the whole hotel available. When I explained that the noise was bothersome I was treated rudely. The woman at the front desk actually ask me if I thought she could make the workers stop. I understand that the staff has no control over the noise. They did however know about the construction. Information I did not have at the time I booked. Information that would have swayed my decision. Then to treat me so rudely for bringing it to their attention. I will not be staying there again.

[A]: negative

[Q]: The Conrad Chicago is a Michelin rated hotel, so I was expecting great service and wonderful accommodations. Well, only one part of that was correct. The rooms are indeed nicely furnished, but the service was terrible! The concierge was unable to find my room reservation (I reserved online and even had the email confirmation) and wasn't very helpful in getting me a new room. I ordered room service, and the wait time was so long that the food came up cold. I mean, I understand that it would take time to get the food prepared and up to my room, but really? For the price I paid, it was definitely not worth it, and I would never use this hotel again.

[A]: negative

[Q]: We stayed 6 pleasent days in this not too big and very friendly hotel. the rooms were spotless comfortable and great view too... also nice view from the roof-bar. The area is pleasant nice and clean, minute walk to magnificant mile, easy to walk around to the lake. friendly stuff, very clean, great warm hotel to stay in. it does not have the "big hotel" factory-like feeling - more like home :)

[A]:
positive