I am not one to write Yelp reviews but I had such a negative experience here I have to share. I forgot socks for a fitness class I attended tonight and ran through the mall to this store in hopes of getting a pair of socks as quickly as possible. When I ran in the doors two men greeted and (nicely to their advantage) gave an effort to meet my needs of "one pair of socks." The man, however, led me to the packs of socks... Not helpful, I followed my instincts and went over to the single pair of socks(the other man didn't have a clue both men and women could wear these socks). I told my size in hopes of learning the pair I would need and had both sales gentlemen dumbly staring at the merchandise until I finally found the size equivalent to my shoe size... They had no clue about their merchandise. I then ran to check out(with 7 minutes until my class) and yeh.. the friendly woman working the register rang me up. I swiped my card(one of those gift cards you buy at grocery stores- that I received several days ago for my birthday). I was almost out when the manager appeared from nowhere and aggressively stated I need a pin for this card.. I had used it 4 times prior to this occasion with no need for a pin. He scolded the female cashier and expressed that she needs to pay more attention to these things.. as I am fumbling around trying to figure out what to do... This was the only card I brought in. He continued to scold her and me.. rudely expressing I need a pin and can't make the purchase. He glared at me and re-acted to this situation as if I had stolen this card. One of the coldest people i have encountered and on a serious power trip- I mean- really... am I going to steal a card and buy a pair of socks???? I feel bad for his employees. Well... I got to my class and luckily a friend let me borrow a pair of hers so it turned out alright. But as for this store- I will Never be back. Luckily a Lululemon is opening downstairs that I can make my future trips to... in case of sock emergencies! I truly hope this manager is fired. Bad juju!
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(a). negative.
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(a).