Q: DO NOT TRY TO SPEND BIG MONEY HERE, YOU WILL GET KICKED OUT FOR NO GOOD REASON AT ALL (NO GOOD REASON BEING THE BOUNCER'S NAPOLEON COMPLEX). My best friend lives in Phoenix, and every time the gang comes to town to reunite, we always head to El Hefe and have always had the best time there. But apparently, when you like to spend a lot of $$$ though, the El Hefe bouncers (I'm talking to you blonde curls), like to treat you like total sh*t. You see, it all started when we all came to town to celebrate my best friend's graduation. (Keep in mind we're all grown adults, not college aged kids who go crazy). We show up at El Hefe early enough to secure a table, and I proceed to drop over $500 in shots and bottle service for 13 of us (and the others bought their own drinks in addition to this). This blonde haired bouncer continuously tries to get us to clear the space in between two of the tables on the far end of the bar (because the girls were surrounding all four sides of the table, dancing), we refuse because HELLO, OUR BOTTLE & DRINKS ARE ALL ON THIS TABLE back off and leave us alone. Not even a third of our bottle gone and thus, still very sober, I am told that my best friend got kicked out for "being too drunk". I immediately walk outside to find him very calm, standing there asking the other bouncer in what way he was "too drunk" because he had not done A THING. We were all standing around talking and/or dancing. He was there with his wife. He's not acting inappropriately nor is he unable to stand or talk without slurring his words. I'm thoroughly confused as to what "too drunk" is, especially because I could point to at least 15 people inside that were most DEFINITELY too drunk. Then, I turn to see my other friend being held by at least 3 bouncers, one of whom had him in some choke hold, being VIOLENTLY THROWN on the cement curb. (REALLY, A CURB? IT COULDN'T BE FLAT GROUND?!!). Here's the best part, he also was not acting inappropriately and was apparently also asking one of the bouncers why our other friend got kicked out. HOW I WISH I HAD VIDEO-RECORDED THE ENTIRE INCIDENT. So now two of our friends have been kicked out for no good reason, we're WELL over $500 out, not even a third of our bottle has been drunk (keep in mind, there were 13 of us) and the bouncers unnecessarily used excessive force in throwing out one of my friends. One of the bouncers then tried to pour our bottle out (nice try buddy), but we handed it to another table instead) and we took it up with the manager, who offered to give us another bottle if we returned the following night to make up for it. (By the way man, you should probably be aware of your bouncer's behavior so you can better "manage" the place). I didn't go back the following night but my friends did and the manager did offer them all 2 rounds of drinks on the house. (Good for him for recognizing terrible customer service to a group that's spending good money in your business). In any case, none of this should have went down and I can think of a few bouncers who need to go through some serious training and learn how to treat your well-behaved paying customers. Sadly, we'll be avoiding El Hefe and its bouncers with a Napolean complex from now on.

A: negative

Q: Even though I can feel all the gay boys trying to figure me out when I come here, it's my go-to place for fabulous greeting cards, dry and sarcastic, with lots of emphasis on alcoholism and dysfunctional families. Perfect for me and mine.

A: positive

Q: Love the food and love the concept but hate the fact that you can't eat there at peak hours without it being a huge ordeal. I highly recommend the food but this is not someplace you want to go if you don't have time to wait for a table. The place probably seats 25 comfortably with a MAX of 10 tables. When you walk in as a first timer, it's overwhelming because there are people standing everywhere, you don't know who's in line, and it takes forever. Service is great once you get to the counter and they turn over tickets pretty quickly. I would go there ALL OF THE TIME because the food is fantastic IF I knew I could sit down to eat my food without having to bargain or finagle for a table. And god forbid, you get one out from under someone unknowingly. Otherwise, I'm a fan.

A: positive

Q: SO I love Zipps other establishments the service and food usually is great. Now first of the food was good no complaints for the food it is the reason they "earned" 2 stars. Service on the other hand was dreadful now I went with my wife father and 9 month old son, I know this is a family sports bar enviroment so they must uinderstand with 4 people you shouldnt be sat at a 28"x28" table but we were it was ridiculously small we ordered wings first because well Zipps wings rule ordered them extra crispy waitress stated it could take a little longer than usual but hey that is why we ordered them when we sat down we ordered our dinner's about ten minutes later well low and behold we got our dinner before our wings I am sorry but to make the wings crispier does not take 30 minutes thats a joke and it was probably longer than that and waitress just stated well i told you it would be longer than usual i looked at her and just started eating. My wife and father ordered salads with their dinner's well the salads came in the same basket as the sandwiches and dressing had seaped into their bread and made the bread soggy and not as apetizing. All in all not a good experience not sure if we will be back. they cram so many people in this small location it is just crazy it was like I was at a restaraunt mosh pit

A:
negative