Subject: "Utilicorp".

Body: Susan: Could you please follow-up with Russell Martinson before our credit meeting tomorrow and see where things stand? As I indicated ion my e-mail to him, we need to make sure that the effective date for the Transfer Agreement is dated so that all ARMS deals are covered. Thanks. Carol

Subject: "Management & Leadership".

Body: Ken, Greg, Mark - Thank you for your leadership over the last several weeks and this morning. We appreciate it. Following are some additional thoughts and some more detail on my comments from this morning: The leadership group in that room needs to feel the sense of responsibility to lead our businesses. Everything we say & do - including all written, verbal and "body language" - are signals. We must communicate and lead all day, every day. As an organization, and as part of our culture, we lead with our chin - always have and probably always will. We are going to take our share of bumps and bruises. We have some great businesses here....and we are fortunate. We have grown the size and profitability of our core businesses substantially, and in a market where many companies have not been as successful. Most of our wounds are self - inflicted. We can and should do a better job. I believe this leadership team needs to make an absolute commitment in the following areas: Vision - define what we want this company to be in the next 3-5 years Value - as part of building the World's Leading Company, my vote is that we dedicate our energy towards building long term, sustainable value. This is not about just creating value in the eyes of Wall Street - this is about creating real value, perhaps as defined by "after tax operating profit minus the real cost of capital". Market cap will follow this type of economic value creation. We need to measure it and incent people this way. Teamwork - we are a leadership team. I don't feel as though everyone buys into that nor is it clear that everyone around that table feels a sense of responsibility to lead across the business. I would like to discuss how we improve as a team. Many of our employees (at an average age of 33 years) have never been through: an economic downturn a global military conflict problems like the ones we are currently experiencing at Enron We need big time leadership now....from all who are around that table Clear Demonstration of our leadership - in clear view of our employees, customers and shareholders People - we must make sure to retain and enhance the interest of the employees that add value to Enron everyday. These people need to believe - with our actions - that we are absolutely focused on making sure they have an environment that is conducive to building and creating value over the short, medium and long term. The ball is in our court. We have to lead and be perceived as credible leaders. We've got to dig deep and get down the road - together. If you wish, I would be pleased to discuss this further. Thank you again for your leadership.

Subject: "The Stimulus Package: Too High A Price".

Body: From the 12/11/01 New Dem Daily. Please let the Colorado DLC know what you think. This week the long, windy debate in Washington over a so-called economic stimulus package will likely be resolved one way or another. Putting aside all the partisan finger-pointing as to who is responsible for this or that twist or turn in the process, the bottom line is very clear: Republicans are unwilling to support any stimulus package that does not include significant new cuts in tax rates for wealthy individuals and corporations. We think that's too high a price to pay for the modest relief efforts for the unemployed that should be the focus of this legislation. The overall economy is not in as bad a shape as many feared at the beginning of this debate. Fiscal stimulus is already being supplied by new federal spending related to the war on terrorism and homeland defense. The tax rate cuts Republicans demand will in any event have no positive short-term impact on the economy, and could damage its long-range prospects by boosting future federal budget deficits. In effect, the GOP is holding unemployment relief hostage to yet another installment in its relentless drive for tax cuts targeted to high earners. It's time for Democrats to call the whole thing off, and call the Republicans' bluff on unemployment relief by decoupling it from tax rate cuts. Congress should be debating whether to cancel some of the high-end tax cuts enacted earlier this year, in order to pay for the war on terrorism. Instead, Congressional Republicans have spent months talking about new demands on public funds for the Americans who are least vulnerable in the economic slowdown, and least likely to make personal sacrifices in the war effort at home or abroad. If fiscal discipline means anything at all, it means a willingness to resist these sorts of demands. New Democrats favor bipartisan compromises in the pursuit of the national interest, but not in the pursuit of special interests. A deal with Republicans to secure new tax rate cuts would not be a compromise between "Left" and "Right," but between right and wrong.

Subject: "Noble Systems Executive Update".

Body:
Jeffrey, During the past 12 years Noble Systems Corporation has moved to the forefront in providing the world's best "total solution" value in call center and customer contact technology. 10,000+ agents at more than 500 client installations in 7 countries, conduct business from feature-rich Noble Systems workstations. Over 2 million customer calls are managed every day through our full spectrum of ACD, Predictive Dialing, Blended Call Processing, Digital Recording, and CRM systems. With corporate headquarters in Atlanta, Noble Systems also has offices in the United Kingdom, France, and Australia to manage the rapidly growing international demand for our unique solutions. N oble Systems is part of the SR. Teleperformance group, a $700+ Million Teleservices conglomerate with over 120 call centers in more than 30 countries. This business relationship financially empowers Noble Systems to aggressively pursue the most complex contact center applications on a global basis. It also provides us with the largest research and development environment in the industry for testing new technology and software applications, within actual customer operations, prior to full-scale market release. ATOMS , our award winning call center automation system, is a fully open, highly customizable and scalable technology platform, utilizing the latest hardware, database system, and telephony technologies. Robust functionality within ATOMS empowers clients to design sophisticated campaigns without programming, leverage real-time decision making tools, achieve ultimate agent productivity, increase agent retention, and maximize overall campaign performance and results. These powerful capabilities place Noble Systems in the leadership position of providing the industry's most comprehensive and affordable customer interaction management solutions. Our network-wide Graphical Manager workstation software is setting entirely new thresholds of effectiveness and productivity for managing agents and campaigns! The current release now enables you to include each agent's picture on your real time production displays. Our next release will enable you to lay out these agent icons on your management displays into the same floor plan as your center - depicting each agent where they are actually sitting. Coming this week is another new release of our Dynamic Campaign Builder (DCB 2.6) which continues to set new standards in productivity. DCB is the realization of a dream in that non-programmers now quickly develop and implement complete contact applications. We hold the 2 day DCB training class every week! We've also introduced two new sales promotions this week for new customers (see attachment). If you have not done so recently, please check out our improved website at www.noblesys.com Among other enhancements, you will appreciate the new Search capability; simply enter keyword(s) and you can quickly get to the items of interest including the earlier press releases and customer success stories. Jeffrey, if I can be of any assistance, please advise.