Q: negative

A: I AM RE-POSTING BECAUSE MY REVIEW WAS REMOVED. I have been to this vet a handful of times with my dog and once with my parakeet and I never had an issue other than that they are a little pricey, that is until this past Saturday. The lady with short blonde hair at the reception desk was VERY RUDE, no smile or greeting when I walked in, just asked me for my dog's name. The technician that took us back was somewhat friendly though and the doctor was just so-so. My dog was getting two vaccinations and his anal glands expressed along with just an overall check-up. When the technician took him back I asked if they could clip his nails as well (I assumed this was a courtesy as every other veterinary clinic I have been to will do it at no extra charge when you bring your pet in for other things). Not at Cheyenne, they charged me $18 for a nail trim that wasn't even as good as I could have done myself. I called when I got home and looked at my bill to make sure that was correct and another rude receptionist confirmed that it was. I also received a quote to get my dog's teeth cleaned and it came to almost $400, and that is only if they don't have to do any extractions. The doctor said the procedure could easily run over $700 if there are teeth that need to be pulled. When I was trying to check out I had to put my dog down on the floor and he lifted his leg and tinkled a little bit (he is a small Chihuahua, so it wasn't a lot). That same rude receptionist with the short blonde hair just about came unglued when I told her he had peed a little on the floor. She got up from her seat in a huff and marched off to get a mop, bucket and wet floor sign. You would have thought my dog was the first dog ever to pee on the floor in that office. I apologized again and she just said "you just need to keep him away from the corners". Unreal! Needless to say, I will not be going back to Cheyenne West and I will never be recommending them to anyone in the future.

Q: negative

A: MY BIG TOE IS CRUSTING AND INFECTED. I get my nails done atleast twice a month and here, you definitely get what you pay for. My lasted maybe 40 minutes, which is not normal for a regular pedicure, I got a girl named Cindy. She rushed my pedicure, I could tell. I do have ingrown toemails that I told her about before we started. She did not take them out, but i was not in the mood to complain that day, I could tell that her and the other manicurist were talking trash about my friend and I. Also I have dry heels, and usually when they put the callus remover, and scrub it would come off..if they are really bad normally they would offer a blade, to take them off. Ya, I walked out with dry heels and scales of them half taken off.. I was so upset. They were not helpful, about color choices or anything, and in general not someone you could even talk to. The massage part of my pedicure was so short, and it felt like she was just running her hands up and down my leg, it was a little awkward. Towards the end of my pedicure, she still had not put my flip flops on and had the separators in my toes, it had already been 20 minutes and no one came back to me to say you can go, nails are dry, nothing. I could have just walked out, and been ok...which i regret not doing. Its day three of my pedicure and my big toe is swollen, watering and crusting. I have no idea what that girl did or if they didnt wash tools. ITS DISGUSTING, and i called to talk to the manager, Joanne i think her name was...and answered the phone saying, "What do you want" and said, "oh that's nothing just put some triple anti-biotic on it, it will heal in 3 days" NEVER AGAIN.

Q: negative

A: A little disappointing for a high rise hotel in downtown Phoenix. The rooms are outdated, furnished cheaply, and the bathroom is extremely ugly. It's clean and tidy, with good service, but the visual elements are lacking. Would not stay here again.

Q: negative

A:
Traveling for work and this Paradise Bakery was right next to the hotel I was staying at. Walked over to grab a bite to eat for breakfast. It is a large space, similar to other Paradise locations, and was clean and inviting. Overall the staff was friendly enough. The downside was the wait. There were two people in line in front of me, and the place was not overly busy. After placing my order (breakfast sandwich and a coffee), it took a good 15 minutes to get those two items (the server apologized that they had to make more eggs- ran out of eggs at 7:45 AM??). Multiple servers stopped by asking if the food they had in hand was mine (it wasn't!). As they give you a number plaque to put on your table, they should know what plate goes with what number...seems pretty easy. Once my sandwich and coffee arrived, the sandwich was good and came out hot. The coffee was good, but came out lukewarm at best. Overall the food was tasty, but the service and timeliness has something to be desired...