Given the task definition and input, reply with output. Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

I bought this for a friend. She had been using my old HP Photosmart C6280 All-in-One Printer, so far works well. The photo prints her very nice, and the color in photos is awesome. It arrived promptly from Amazon, however, they failed to deliver any paper or paperwork with it. When you call customer service there are two choices, one that takes up hours, which results in long hold time, another to put someone else through the same frustrating process.
Bad review