Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: i valeted my lexus and it was returned with a smashed side mirror. They admitted it was their fault, and now they won't pay the $500 to fix it because we can't prove it was not broken before!!! the hotel is wonderful, the rooms are new and nice, but we will never stay here again because of this....Be sure to inspect your car before you leave!

Output:
negative