Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Worst customer service EVER. I've been a loyal customer for 7 years until tonight. I was given a 1.5 hour delivery time. No problem. 15 minutes past the delivery time they called to see if I still want the order. I said yes and confirmed that the pizza was on the way..they said yes. 20 minutes later and still no pizza. I called and the pizza was still in the restaurant. 25 minutes later it arrived covered in halapenos. No where on the menu was halapenos included in the ingredients for the taco pizza. I asked for the manager (Mike) and he was a total jerk. He told me they would come back to my house to retrieve the pizza and refund my money. There was no apology. He was sarcastic and didn't care about my loyalty or return business. WORST CUSTOMER SERVICE EVER. I've never been treated this way by a restaurant. I'm shocked. I will take my business elsewhere going forward.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: We decided ot check this place out on Friday before reverse happy hour at Kona. Wow what a great new addition to the area!! They have a great outdoor seating area as you walk in. The decor on the inside just invites you to have a martini! There's a huge butcher block table running through the bar, and there are several different seating areas. I had a vodka tonic and wifey had the 1.99 Margarita. My drink was perfect and the wife was thrilled with her margarita! it came in a huge pislner glass and looked pretty good. We also decided to get the Bruschetta, which I thought was great. I'm excited to go back and eat, I'm sure they'll get a 5 from me next time.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Let me just cut to the chase... I wasn't impressed... The restaurant is beautiful, but oh so noisy! It's like trying to eat on the center divider of the 405 during rush hour. The food was very hit or miss.. The Lychee martini was nasty, but the Lychee mojito was very good. The shrimp dim sum appetizer was very good, but the sushi was very mediocre. It made Todai seem delicious. Service was VERY substandard. Everything we ordered came out in the first 15-20 minutes instead of being properly paced throughout the evening.. and then we waited forever to find someone to bring the check. And for the prices (almost $100 per person with tip), I'd expect everything to be perfect. I don't see any reason to ever go here again. Next time I'm in vegas I'll be trying one of the many other sushi restaurants in town and I suggest you do the same.