Definition: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Input: When I received item it turned out was defective. I am attempting to resolve issue with them however and I will give you update once resolved. Please inform me how I'm being taken care of. Thank you,Richard C. Moore
Output:
Bad review