TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: My son was very upset when the book didn't have pages. I called and received a new book, which also wasn't the correct book. Needless to say it will go in the garbage. What a rip off! They should take out all reviews that are not written by "Amazon Verified Purchase". This has never happened before.

SOLUTION: Bad review

PROBLEM: Nice size, easy to handle, and makes great hot water. I was hesitant at first because the price seems high, but well worth it! Now my mother can brew her favorite tea by herself. I gave it a 4/5 only because its difficult to determine how much water is needed. Also, you have to open one part of this pot each time after brewing (not very convenient) which does not make me love it any less. Overall, though, really nice product.

SOLUTION: Good Review

PROBLEM: My girlfriend was looking for a fun way to play cards at home. Not having any previous experience with this game I wasn't sure exactly what level of difficulty would be appropriate but decided that either the card dealer or other members of one team had a significant competitive advantage so perhaps they were using the rules in their favor. After three games it is obvious there are serious flaws and these can only get worse before getting better. If you're interested you should look elsewhere.

SOLUTION:
Bad review