Is the following review positive or negative?

Very helpful and friendly staff ready to help running pros and newcomers alike. They did a great job of helping fit me for a pair of shoes, carefully watching my feet and working through subtleties in shoe design that I would have missed. They have a nice selection of other running merchandise, too, and were equally as helpful with those items. I am knocking one star for the very strict "you better like your $100+ pair of shoes" return policy. Happily I haven't regretted my purchase.
positive