Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: This is about the fourth time we stayed at the Allegro. The previous times, I have nothing but good to say about the Allegro. But my reaction has soured on this place. We have stayed here the past few years on the first weekend in December as a kick off to the holiday season and our shopping. From the very start, this year was a disappointment. I had checked the deals on a number of sites before calling the Allegro. I was quoted one price (higher than what was on line), when I mentioned this, I was told I could have the lower price. At check in, the desk was nice but not friendly. We discovered that our room was not as good as in the past (punishment for asking for a lower price?) The closet had no hangers, we had no place to put our suitcase. No one mentioned the wine reception in the evening. On the second day, we discovered that even our bath mat for the shower was missing. It took two phone calls and almost two hours to get a new one. I wrote the management following our stay. I have yet to receive a reply. Needless to say we will be looking elsewhere when we go into the city the next time. I would advise others to do the same.

Answer: negative

Question: This hotel is absolutely beautiful. I is elegant, comfortable and a very relaxing stay. It was easy to get to the airport and very close to shopping. I felt like a king in a castle surrounded by luxury and beauty. I would recommend this hotel to anyone.

Answer: positive

Question: Beautiful hotel, but doesn't have a lot to offer for the price. Sheets and pillowcases in the room had stains on them, TV remote would not function properly. Valet service truly needs improvement. We payed quite a bit for overnight parking, and it took them almost an hour to bring our car to us when we needed to leave. When we asked to find out what was taking so long, we got tossed back and forth between bell hop and front desk, with no answers.

Answer:
negative