Is the following review positive or negative?

I went with a friend on a Friday night. The line was extremely long so we decided to order take out. After a 20 min wait we ordered. We had 2 burgers and 2 shakes. The food was ready in about 5 mins but we waited another 25 mins for the shakes. It was not a pleasant experience. I wouldn't go back again. The food was just ok and the service was horrible.
negative