Problem: This store is run by idiots, and liars, I have lost my job and car because they called the police on me and said I was walking funny, said I was intoxicated but sold me liquor.
How would this review be described?
++++++++++
A: negative

Problem: I have been to many conveyor belt sushi joints before (San Fran, Dallas, Seattle and Okinawa) and I have to give it to Teharu, they have been the cheapest yet. Cheapest isn't always the best in this case. We came in with a group of 4 including our 4 month old son and we sat in the main area right away. It was Sunday afternoon and so there was no big crowd at all. They had a pretty good selection on the conveyor belt but was shocked to see yogurt, orange juice and cheesecake among others that did not belong there. The sushi was OK but what really brings them down in my eyes was their server. While my wife was chowing down, she picked up some ginger from her plate and found hair wrapped around the ginger. We signaled to the server (younger Asian female) but she was busy tending to other guests and finally after a good 5 minutes she came to our table and we informed her of what we found. We showed her the ginger piece and without expressing concern she just says "Oh, I'm sorry". Grabs the plate and walks away. We simply wanted her to acknowledge the fact that yes these is HAIR wrapped around the ginger and they maybe they need to check on their products before setting them on the table. The ginger did not come from the conveyor belt but was brought out from the back. Maybe if they practiced more attention to detail, this would not have happened. We were doing the restaurant a favor by bringing it up and she had something stuck in her behind and did not care at all. It was almost like we made her mad. PLEASE stay at home if you have other issues in your life but don't bring it with you to work because you can ruin other people's day and experience from your business. Thank you but never again.
How would this review be described?
++++++++++
A: negative

Problem: Oh, how I used to love SunUp. I was a fan when it was still Sonora Brewhouse, and I was a fan after the name change/change of ownership/whatever. The waitstaff was always sort of iffy, but the patio was comfortable (when smokers weren't around), and the food was pretty consistent. I was particularly in love with a new addition to the menu - the spicy pulled pork sandwich. In search of a good place open on July 4th, I stopped in with a friend, already craving that delicious sandwich. After waiting a couple minutes to be seated (and not even being acknowledged by anyone when we entered), we were led to a table by an older woman. She took our drink orders and left us with menus to look over. It took me a minute to realize they'd changed their menu. Instead of one with appetizers, salads, sandwiches/burgers, entrees, and desserts, they instead now have a lunch and dinner menu. And, sadly, the pulled pork sandwich had been discontinued. I settled on the green chile chicken sandwich of some sort and an iced tea. The waitress wasn't very friendly and seemed to be uninterested in being pleasant. Our meals arrived but without the chipotle ketchup we requested. A few minutes later, the waitress brought it to our table. There was nothing impressive about my sandwich. It was fairly blah and unseasoned, and the sweet potato fries were crispy on the outside but tough and hard on the inside. Shame I paid $1 to upgrade from regular fries. Once it came time to pay, the waitress took an exceptionally long time to return our cards and receipts to us. My companion saw she was just standing around in the back not doing anything. The place was pretty empty, so I don't really know why service was so bad. I do know that the new menu leaves a lot to be desired, and unfortunately, I'll be hard-pressed to return in the future.
How would this review be described?
++++++++++
A: negative

Problem: This is the perfect lunch fix. The strawberry salad is light and filling at the same time. The menu is local and it has a different small town feel than the other packed restaurant chains around.
How would this review be described?
++++++++++
A:
positive