Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Date:4-20-13<br />Hi,<br />I do own many Cooler Master products but this was the first CPU cooler I purchased only in case I needed it on a Core I3 machine. It was an auction purchase and it was missing two pieces that connect to socket 1155 motherboard. I could get refund if it was open package but I do not make a fool of myself when there is a decent person on the other side who knows it was new factory sealed. Cooler Master denied my part request and they clarified they don't honor any purchases that are done at the auction, in their response to my review posted on Newegg. I must mention Newegg and many other retailers do sell at the same auction place. My resentment is based on their sense of economy which should cost them no more than $3.00(including shipping to my Los Angeles address) to take care of this issue. After all, they are the ones who did not include the parts or are they calling me and the seller guilty of lying for $2.00 worth of metal? Indeed, a good businessman does not limit himself by rules that ruin his chance of selling in the future. This tells me Cooler master is a rich company with executives who are too busy spending their money on other places and teenge part time employees who are too underpaid to give attention to a $2.00 worth of decision making. Why, who would lose all that gold on that Warcraft machine for my tiny fan?<br /><br />Date:4-21-13<br />After my review earlier today,I remembered my son owned an HP with an Athlon processor and I knew otherwise I would bug myself to buy the missing Intel pieces from Cooler Master and I did not want that as it was them forcing their will on me. So, Vortex go do AMD for my son as the pieces for AMD were provided twice as many thanks to Cooler Master quality uncontrolled. After ton of frustration I finally installed it and told myself, thanks god it was missing the Intel pieces. Good luck sonny, may you become a believer in the Cooler Masters.
Solution:
Negative Review