Problem: What would be an example of an negative review?

Answer: When my boyfriend and I entered your restaurant Super Mex located at 3640 East Sunset Road, Las Vegas, Nevada 89120 we immediately noticed the smoke hovering near the ceiling and the smoke smell that filled your restaurant. Do you have vent hoods in your kitchen? Have they been cleaned lately? Were they even on? I cannot answer this question but you need to investigate it immediately because it is totally unacceptable to have to sit and attempt to eat in a smoked filled restaurant then immediately have to go home to shower and change because that odor is in your clothes and hair. We were seated in a booth near the front door and our drink order was taken. When our drinks arrived I asked the server if we could get some more napkins. There was one napkin for each of us on the table. She left I assumed to get the napkins and I never saw her again. A few moments later our waitress Ana Maria came to our table and took our order. She left we talked, ate some chips and some very bland bean dip. Our food arrived about 15 minutes later being served by two different people. The girl placed my Steak Fajitas on the table and pushed it in front of me and burned my arm with the handle of the cast iron skillet which had no cover on it, the skillet was also sitting on a wooden board that was warped and the skillet rocked back and forth when I was attempting to eat the few bites I was able to consume. They then scurried off to stand in the front of the restaurant with the 6-8 other people who were just standing there doing nothing. Ana Maria then arrived with two refills on our soda and I asked her again about napkins, she left and the next time I saw her she was arriving with our check. At this time I asked to speak with the manager because I was not happy with my food. I was told she had "stepped out" and the waitress vanished again. A few moments later she arrived back at our table carrying take out containers. I then again voiced why would I want to take it home the meat tastes "bad" (rancid, ruined, old, spoiled) and the vegetables are burnt and everything was greasy and there was oil standing in the iron skillet. At this point Ana Maria said "I'm sorry that is how we make it" I responded so you're saying it is always bad? I asked to speak to whoever was in charge. Her response was I am in charge. Really how convenient, you cannot tell me that someone with no customer service skills what so ever is in charge of your restaurant when the manager is absent. Not once did this woman offer to fix me a different entree, offer to take it off our ticket, her only response was "That is the way we make it" I have received better service and meals at Taco Bell and didn't have to worry if I had contracted salmonella or food poisoning.

Problem: What would be an example of an negative review?

Answer: I saw this place while strolling through the Mirage and the atmosphere seemed snazzy and relaxing. So I peeked at the menu and it looked pretty decent. I proceeded inside and hoped for the best. Sadly, FIN was a bust for me. I ordered some sort of duck dish with rice and the duck was bland and the rice seemed to have a weird taste. Also, the duck hadn't been de-boned and the amount of work it took to get any meat off these bones was just unreasonable. Now to be fair, the server did warn me the bones would still be intact, but I'm a newbie when it comes to eating duck and apparently I had no idea the effort it would take just to wrangle a morsel of meat from this creature. So not only was my meal bland but also frustrating. My family also seemed to echo my sentiments about the food's flavor. We all kind of agreed that it had potential but something was just a little off. And I think anyone who's been to FIN would agree, for the kind of money you're paying, you should be having a meal that will knock your socks off. Next time I will coast right past FIN and head to Cravings, the Mirage buffet. It's not excellent either, but it's leaps and bounds better than FIN.

Problem: What would be an example of an negative review?

Answer:
Tiramisu tastes like crap.... literally has no flavor and crapp asss cheap texture..... Waste of money and expensive chinese rolls..... i can make all they make better than them!!!!