Problem: Worst customer service ever we got Into 25min argument over 3 dollars and they ended up not helping us out
How would this review be described?
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A: negative

Problem: Who wants to ruin a rare date night by sending the food back? So with brave smiles we fought our way through our meals and tried to focus on the positives: The perfect table that the nice greeter sat us at , The friendly and solicitous server, The great crab bisque, The perfectly cooked sea bass. But really, how hard does one have to work to make pork ribs tasteless? And who in the world thought it would be a good idea to comprise half the ribs' side dish with raw red onions? For the life of me, I couldn't tell what that side was supposed to be. The sea bass special that was supposed to have this delicate horseradish sauce turned out to be oversauced with something better described as gloppy than delicate. Its flavors clashed with the sea bass, as did the mashed potatoes...though the three did make a nice white monochrome statement on my plate. The accompanying baby bok choy was overcooked/mushy. We were so disappointed (disappointed doesn't describe how my stomach felt all night) that it ruined date night anyway, so we should have spoken up.
How would this review be described?
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A: negative

Problem: Super weird experience here!!!! Positives -food is cheap -$4 burgers -$5 shakes Negatives -they sat us down at a table that still had the tip $$ from the pervious customers -our burgers took a little long to get to us -after about 5 mins of eating I needed a drink refill and my server never came up to check on me -I asked a busser that was cleaning a table if I could get another coke -a manager from the back came up to the table asking if there was a problem, I politely said everything was good just needed another coke, he said he would get right on it. Five mins later he is still joking around behind the counter and no refill -server comes to the table now 10 mins after the manager to check on us. Needless to say they did not get a tip. The food is cheap and that's great but customer service could have been a great deal better.
How would this review be described?
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A: negative

Problem: I'm a guy. A guy who likes good sandwiches. These are great sandwiches. So, if you're a guy (or gal) who like sandwiches then you need to check this place out. Soft bread, quality meats piled high, a garlicky "house dressing" which really brings it all together = the perfect lunch. Top that with friendly people working and you have a hit. You may be tempted to order more sub than just the "shorty" 6 incher but let me assure you that this will put you in the satiation zone and then some. Now to spread the word, and my own selfish agenda, to keep places like this growing. ------- Update Feb '13: STILL consistently great food and wonderful service. Considering my ever increasing number of check ins it probably goes without saying that I'm a big fan.
How would this review be described?
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A:
positive