instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
Great beds, clean rooms, amazing bathroom, nifty view, wonderful service, expensive parking ($40, but it's Chicago), speedy in and out. Very European in sensibility and amenities, but with air conditioning!

answer:
positive

question:
I needed a place to stay for a business conference in Chicago. While higher priced, the reviews online plus four stars convinced me. Granted the hotel itself is beautiful, but looks can be deceiving. The pictures online show beautiful white linens but mine were a bit grey. The restaurant (Cafe Des Architect) had amazing food, so that was a plus, but the service was awful. I had to wait twenty minutes for a glass of water! My remote wouldn't work for the tv and the air conditioner was far too loud. The hotel must've been hosting a convention because I could hear music all through the night. The housekeeping was good but happened too infrequently. I called twice for more fresh towels. If I wanted this type of experience, I'd have stayed at a lower-end hotel. Same experience, less money!

answer:
negative

question:
I have visited Chicago with my family several times and have never had such a HORRIBLE hotel experience! The staff was rude and unhelpful, and they overcharged my card by more than $300! I had to spend the whole morning on the phone trying to get them to finally fix their mistake. The hotel itself didn't live up to our expectations either...the inside was dingy and needed cleaning, and our room looked like a bunch of chain smokers had just thrown a crazy party in the room. There were cigarette burns on the sheets, stains on the floor, and there was a hole in the wall where it looked like someone had punched it! We requested another room, which was only marginally better in terms of cleanliness, only to be kept up all night from the noise of our neighbors yelling and hanging out in the hallway. There are plenty of other places to stay in Chicago. AVOID Hard Rock at all costs!

answer:
negative