Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Too bad I can't give less than a star rating because it would be appropriate here. I don't even know where to begin when reviewing a place this horrible. I suppose it's best to first warn you of false advertising. Promoters are all over the place handing out orange wrist bands and informing people that a $20 cover will give you free drinks all night. They specifically say that this offer extends to men as well. We, regretfully, decided to check it out. When we entered the cashier asked us if we wanted to upgrade for bottle service and a table. We refused and confirmed with her that free drinks were included without it. She said, "yes, it will be $20 each then". We went right in to the bar to order a round of drinks. When the bartender handed them to us he said $14 was due for the gentleman's drink. When my husband asked why he had to pay $14, the bartender just snapped. He raised his voice and rudely yelled that he's been there for 5 years and he knows how to do his job. Completely inappropriate, especially when we weren't even being aggressive and were simply asking why we had to pay for drinks when we were told they would be free. In hindsight I now realize that the bartender must deal with this sort of thing all the time due to all of the false advertising by the promoters outside. Upset, we left the lounge and asked for our money back. The cashier called the manager, Brian Wimmer, and we waited outside. She didn't handle the situation well at all. It was all very unprofessional. As we waited FOR A LONG TIME we spoke with one of the promoters working at the door. He advised us to go back in and at least get our moneys worth of free drinks (for just the lady of course) and leave. He knew we weren't going to get our money back. Again, this must be their thing. Brian finally came out 15 minutes later and did not even address us. He walked right by us twice and intentionally ignored us. He spoke to the promotions worker we spoke with earlier and went back in. We were appalled that he didn't address us. Again, incredibly unprofessional. Long story short, he finally came out again about 10 minutes later. According to other workers, they were hoping we would just walk away and this would be a nonissue for them. But we stuck around because we were completely ripped off and mislead. This is a matter of money AND principle. He must be used to just working with drunk people all the time and he probably gets away with this because most of his customers are too drunk to be reasonable. Sadly we were completely sober and he spoke to us with disrespect and did not take the time to listen to us. He said we were SOL and he would not give us our money back...no further explanation, no hearing what we had to say, no respect. I can't believe he is a manager. I hope Brian Wimmer's boss reads this and learns how unprofessional he treats his customers. One more thing, after leaving Planet Hollywood more promotors for Koi were on the street. We stopped at one to ask what the deal was and he was STILL telling us that it was $20 for an open bar for men and women. UNREAL.

Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Are these places Corporate owned or franchises? I wonder? Went for an early dinner with my wife last friday. When we got there, we opened the door and waited at the hostess station for around five minutes before anyone came to greet us. At the end of the bar, four wait staff were standing around and talking and not caring that they had customers waiting. Then we were seated and waited a few more minutes before a male waiter came to take our drink order. My wife ordered iced tea with no lemon and I ordered a beer on tap. Her iced tea came rather quickly but it had a lemon wedge in it. My beer did not come with her drink so I waited and waited. About seven minutes later the waiter said that he could not find the bartender so he could not get me a beer --- WTF? What kind of stupid place is this? So after about 10 minutes we got our iced tea without lemon and my beer. We ordered the two for $20 dinners they were pretty good. Not outstanding, but pretty good. We ordered the onion rings for our appetizer and they came hot, crispy, and perfectly fried -- I liked those. My wife ordered the riblets with french fries and those were good too. I ordered the four cheese penne with chicken and that came as a big serving and was pretty good too. So I think the food is decent, not great, but decent, and the male waiter was a good server. But the overall customer service focus and the way management runs that establishment needs to pay attention. My guess is that this place is losing money and it is no wonder why this is happening. I could be wrong, but these are my opinions and observations.

Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A:
YES! I finally found the one! :) my eyebrows where horrendous and I was scared to get them done anywhere because I had a horrible experience at European wax center previously. I decided to try out Anastasia because a few of the girls I work with at my salon in scottsdale recommended it. I ended up just waking in and getting booked with Samuel. He is amazing! My brows look better then they ever have before! I found my guy for sure! Go check him out!! :)