Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I used to love this place because they had a huge variety like the Cheesecake Factory (aka something for everyone). But when I went in April they completely cut down the menu and all the good dishes are gone. I was really disappointed and expected more.
Q: positive

A: I'm only in PHX 2 years, this Applebee's is just 10 minutes down from the Biltmore where I live. It is always crowded, a bit noisy, if a wait, not too long for a table. The manager, Neill, constantly checks tables to see if everything is ok with the diners. Had 1 issue with the kitchen preparation of the food on a prior visit, Neill had it corrected at once. Wait staff is very attentive even when they have a lot of tables. We had a waiter the other night, Max, who is the best of them all, so is Jeremy. The burgers are great, they have a Monday burger special with fries for $5.99, after 9 pm wings 45 cents each, always cooked to perfection. I have had lunches and dinners here, sandwiches, chicken and beef dishes, all nice portions and very tasty. I did notice with concern a full bar many nights and only 1 bartender. He was keeping up with the rush but they should have 2 on busy nights. I am here at least 2 days a week sometimes more, so that says it.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: It's Baskin-Robbins, but this location needs some work. We will not be going back here after the way we were treated last night. Let me start by saying previously we were treated ok. Last night we went in after going to a drive-thru Christmas light display on the west side. Since they closed at 10, we thought we'd cap off our fun night. SHould have looked for a BR closer to the light display. There was this kid working there who had a HUGE attitude. FIRST, he decided that instead of helping me, as I stood there waiting, he looked like he was in a trance as the 2 girls were helping other ppl around the store. Then, he decided to snap out of his trance and go to the back and get another tub of ice cream. When he comes back and finishes that ,he looks at me and tartly asks if I'm ready to order. no, I have questions...AND, my son wants a sample. When is family night? (signs are posted all over for family nite prices, but no info on when it is). Tonight, he says. GREAT! so, we get the sample, I order mine, and I tell him who's all in our party so I can pay for everyone. THEN, I show him my phone, with the check-in discount of $1 off a $4 or more order. He was UNBELIEVABLY RUDE AND ARROGANT, like he owned the place or it was coming out of his pay or something. He said, we don't take coupons on family night. you're ALREADY getting a good price. and on and on. Like he couldn't believe my nerve! I said, well, it doesn't SAY that on the coupon, and so your MANAGER should take the check-in offer off for family night if that's correct. He just stared at me. Let me give you a TIP, little boy, since your training apparently is either non-existent or quite bad: a BETTER customer service reaction would be to say, I'm so sorry about the misinformation. I can give you family night prices or I can charge you the regular price and use the coupon. I can't do both, my manager will kill me (or some such thing to blame it on someone who's not there if you're lying, which to me it seemed like he was, since he was so unprofessional I wouldn't believe him if he told me he was in charge). Another weird thing. They newly labelled their (separate and not on the same wall) doors now as "enter" and "exit". Unclear why you can't go in and out the same door if you're parked on that side. My handicapped mom went back out the In door and ignored them. so, beware going there. It may be an unannounced family night, and you think you're going to use a check-in coupon and you'll get Mr Sass n Attitude w/ his bad customer service skills.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: I've been on a Yelp frenzy these weeks but i've fallen on bad luck lately. Looking for good pizza tonight I Yelped for pizza in the area we were coming home from. Pizza Villa came up with pretty good reviews and we dropped in and picked up a cheese pizza to go. The cheese taste cheap, the sauce just wasn't there, and the bread was doughy everywhere. We each had an entire slice and put it away for now. We'll probably much on it throughout the night... bad pizza is still pizza and any pizza is good I'll eat metro pizza before this one next time
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: This used to be my FAVORITE place to eat. Today that sadly ended. First, they might be under new owners as the menu changed and the taste was a little different. But, the worst thing that happened when I went today was that a saw a HUGE roach. The chef came out 2-3 times to try to kill it. he also used the word again, making me think this wasn't a new problem. And, the worst part was that he asked the customer who pointed it out if she was scared of it. Um, I am scared that it has likely run around my food and nested in the ingera before you gave it to me. So gross that you don't see to care!!!
Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A:
Horrible Customer Service, if you can call be ignored service. Also, not to customer service individuals, customers do not want to hear about the internal drama of your work situation. Especially when they are there to sign up for a bridal registry, which would bring a lot of money to your store. Just sayin'