Problem: My favorite Indie, local place EVA!!!!!!!! You never know what you are going to find in here. Well, except for books of course. Okay, where else can one get a little purse with a vintage picture of a TWA plane on it? Random I know, but my Dad worked for TWA for 45 years. Score! They have the best speakers, guest authors, and classes too. I can't wait until Nov 1 when their Phoenix location opens because their current location is just too darn far away. The only bad I guess was that today the service was not as friendly as usual. Still, not enough to knock out the 5 star rating but they should and need to watch this. (Especially after reading the poor customer review from the girl who came in near closing time)
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A: positive

Problem: Sales woman ordered wrong blinds for us and then tried to guilt us into keeping them because she said the cost would come out of her pocket! This is the worst buying experience I have had in at least 10 years! Julie Gugino, blind consultant, came to our brand new house to measure for blinds. I told her that the most important thing for us was to have the CORDLESS blinds and we picked out and ordered $2900 worth of CORDLESS blinds from her. When the installer came to the house (the first time), he told my husband that he was missing something and would be right back. Well, he came back more than 5 hours later when we were not home! We rescheduled and then he came with blinds that ALL had cords! We told him that the blinds were not right and to take them back. He said he would just go ahead and put them up because the hardware would be the same and it would be easy to swap out them out when the correct ones had been made. A couple of days later (today), I received a call from Julie Gugino telling me that she had been the one to make the mistake when she submitted the order. She asked what she could do to make us happy and we told her to get us the blinds that we ordered and paid for! She sounded like she was crying and told me that she was going to have to eat the cost for her mistake! Frankly, I could care less! She wanted to try to guilt me into keeping the blinds that I did not want! When I told her to call me when they are ready for installation, she hung up without even saying goodbye! House of Window Coverings was referred to me by Costco and I have now called Costco as well to tell them that they should NEVER recommend this VERY unprofessional business to anyone. I will be receiving a call back within 48 hours from one of the Costco special services managers.
How would this review be described?
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A: negative

Problem: After going to the same stylist for years. I decided that I needed a change. A friend of mine recommended that I see Amanda. I have to say that I had a wonderful experience. She was very personable and listened to all my needs. I'm very happy with my haircut and I've made another appointment to go back and see her. Really cool thing about David Ross Salon- they don't charge you if you need to come in for a clean up!! How cool is that! I really think I'm going to be happy here! If you're looking for a place to go. I would highly recommend the David Ross Salon and seeing Amanda!
How would this review be described?
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A: positive

Problem: Generally I love staying at the Gold Coast. It's reasonably priced and convenient to the Strip. But their new $9.99 resort fee is a gouge now. Also beware of certain rooms. Those on the casino side, especially directly behind the showroom will keep you up until 2am most weekend nights. And I've now found another one that should be avoided at all costs -- Room 101. The noisy vibrations in the room from the mechanical room next door and a loose ventilation duct is like having the room next to the engine room on a cruise ship. It kept us up all night. The only time when you don't hear of feel the vibrations is when the room's HVAC comes on. The AC compressor is loud enough to drown out the other. This room needs an OSHA warning sign on the door: "hearing protection required." Can't hurt as it's already a handicapped/special assistance room.
How would this review be described?
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A:
negative