Q: negative

A: Just tried to eat there, waited 40 minutes for chicken nachos, to go . Got my check 20 minutes before I got my food. Refill never came .. sad really .. when the place was dead; 4 or 5 front of house members going around . 5/6 booths isn't busy! Finally got my nachos... Hardely any cheese and fyi I'm not picky... This was dry. I gave the check and nachos right back to the waiter.. and three bucks for the Pepsi I drank. Thank you for the smile but work on your kitchen staff and waiters so that they may explain delays. Manager FAIL. Sad sad management.

Q: negative

A: A couple words for my experience here: "FLY ATTACK!" More importantly, the sanitary standards must be raised here! Been on a Sabbitcal from Yelp! but it's experiences at places like this that drove me back to writing this. We were driving around Madison trying to decide what and where to eat. Couldn't initially decide but eventually found this place near UW on University Ave. From the outside the place looks innocent enough as one business along a row of others in a tiny plaza. Walking in the front door, this restaurant has different awards from local magazines lining the walls of the vestibule (which we found a huge disconnect between our experience and what has been written about it in the area; may I also add that it appears that the awards appeared to be granted in the 2000-2002 time frame and probably *before* the change of management since). The other facts are that the place has been decently interior decorated in a Thai accent. Pricing for Thai food here is about $10 per plate, give or take, which is about what we'd expect for 'market price,' not incredibly cheap nor expense for a Thai restaurant. Accordingly, we were looking for food quality prepared similarly for this price. Food here I must say tastes "good" to "okay" but not excellent (I don't mean to sound like a "Thai snob") and may be hit or miss but certainly this first experience for us here will also be our last. My observations on the management and staff: At least for our one visit here, the place seemed to be managed by one mid-aged lady that seemed a little stressed and under-staffed. We were there just before dinner and eventually a handful of college-aged staff arrived for dinner service (but the attentiveness to our table did not improve). The lady that waited at our table did give us the courtesy of informing us that she will now be leaving to 'open up' the other Sa-Bai Thong location in Madison when help at our location had arrived. Our possible first omen was when we were taken to our tables, we found the tables filthy. This tells us that they do not get wiped down often enough (found part of a noodle on one of our seats). We soon thereafter learned that my five year old godson started to have a reaction of puffiness and redness under one of his eyes! We believe that he was rubbing his eyes with his hands after sitting at the table for no more than ten minutes and must be from the traces of peanuts (which he has an allergic reaction to) on the table. They kept "pushing" the "#32 Pad Thai" when we were deciding what to order. We decided to try an order of this and found it a bit on the "saucy" side and were disappointed. Every Thai restaurant we've been too makes it w/less sauce. We found this saucy dish and the "#30 Bamee Chao Nue" or Chicken lomein noodle stir fried (with bean sprouts, green onion, celery, garlic, black soy sauce) to be on the salty side and heavy on the MSG. My "#44C Kanom Jean Gaeng Kiew Wan" or Green Thai curry w/vermicilli noodles was a bit on the watery side for me. Taste was actually good and liked the red peppers, bamboo shoots, basil w/eggplant. Another problem w/this was that there was no vermicilli noodles! They realized this and made a conscious effort to correct this. I requested to have rice with this instead. Another person in our party found a long-white strand of hair in his "#38 Pad Ka-Ree" noodles, yeeellch!!! Presumably from the cook. They were apologetic and offered to redo the order. Some in our party said that they would have left the restaurant if that would have happened to them but we stayed instead. All this mind you, the whole time during our meal experience we were swatting away 4-5 annoying flies at our table that decided to keep us company. You swat one away, the other two comes in. You swat the other two away, they circle around to surprise you on the other end. Fair to say that this definitely became an issue during our dining experience because my two godsons hysterically made it a game laughing through out our meal by trying to swat away the fly attacks: "Hey look! There is another one! Here it comes again!" ... Jeezz!

Q: negative

A: This is one of the filthiest restaurants I have ever had the misfortune to go into - I was shocked that this place remains open. The food was worse than mediocre - truly poor in every aspect. ICK.

Q: positive

A:
My friend brought me to this sushi restaurant about 6 months ago and ive probably been about 10 times since. It doesn't look like much from the outside or the inside really but actually it's really good sushi. I would have to say I really love the food but Sunny the sushi chef is my favorite part about the restaurant. Give it a try, you won't regret it.