Problem: What would be an example of an negative review?

Answer: One of those places you typically drive by and wonder, "wonder if that's any good?" Located right next to the blue and white mosque off Forest Avenue near ASU, Phoenicia gives you that feeling of eating off the beaten path. A co-worker of mine and I went on lunch, while we found a seat, the service was pretty slow. I ordered a plate of hummus (because I could down a tub of it in one sitting) and needless to say I was pretty disappointed. The hummus was not overly flavored - boring and bland. We split a falafel plate - consisting of 2 falafel pitas and rice. It was pretty good. Not spectacular, but decent. We also ordered some baklava to go - the traditional flavor was best, I don't recommend the chocolate one, too slimy.

Problem: What would be an example of an positive review?

Answer: I've been coming here for years and it's always a must stop when I'm visiting family in Arizona. The House Special Chicken is one of my all time favorite dishes and it always tastes the same. No corners being cut at this place. I love China Chili. Seriously, I LOVE China Chili!

Problem: What would be an example of an negative review?

Answer:
One of the most frustrating smartphone shopping experiences I have had. Unfortunately I could not get the reps name, but she clearly did not want to have a discussion or help me review options. I wanted to compare phones and upgrade options. She was not aware of data plan discounts available when upgrading to the Next plan that are clearly advertised. She was not listening as I tried to explain and just kept repeating herself to every question. I had to go to the att website to actually show her. I was just trying to understand final pricing but she would just give short, non relevant answers. It did not seem like she wanted to be even remotely helpful or make a sale (and I was ready to buy). I was not rude, but probably seemed frustrated because it was like trying to get answers from a wall. Finally I just gave up and she was too happy to walk over to the door and show me out. Shopping online is a much easier experience than the nonsense customer service offered here.