Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
See one example below:
Problem: Apparently Prides Osteria had a rough summer as evidenced by the almost empty dining room at 6:30 on a Friday night. However new blood in the kitchen seems to have revitalized the food from other customers recent visits. Waitstaff was warm but unobtrusive. By 8 pm or so when we left the bar was full and the dining room was much more lively than it had been. Perhaps Beverly residents prefer a later seating. After reading the mixed reviews of late I was a little tentative over our choice but luckily there was nothing to worry about in the food department. We started with the fried dough, burrata and prosciutto which were all lovely. Then although they don't offer half portions of pasta we each ordered the entree size and split them. We chose the tagliatelle bolognese and a four cheese filled pasta in a creamy sauce with bacon, asparagus and grana frita. Both were very good. We split a secondi which was the special Berkshire pork secreto, which was described as a pork skirt steak with garlic potato puree and romanesco broccoli (incorrectly described as a romanesco sauce). Some tables received bread before the meal but for some reason we did not. Management also seems capable for when the tenants in the apartment above began playing basketball she intervened and also comped the tables a dessert. We ordered the apple dumpling with gelato and it was also quite tasty. Portions are not huge which I particularly like because I prefer to order courses. If you are someone who orders just a meal you may leave hungry depending on you appetite. Dining room was mostly younger crowd while the bar was definitely the over 40 set. Would recommend that the naysayers return to see the improvement although I personally don't know the former glory to be able to compare. Easy access to downtown Salem without the crowds on this month of October.
Solution: positive
Explanation: Although the reviewer cites a few concerns, the overall tone of the review aligns more towards towards the positive side. Some of the key terms like 'revitalization','all lovely', 'luckily there was nothing to worry about', 'very good', etc. suggests that the reviewer was satisfied with the restaurant

Problem: A few months back i went in for a toothache and ended up needing a root canal after diagnosis from Dr. Austria. the front desk then comes to me while Im still in the chair stating itll cost $1400 because ive reached the cap on my insurance. i told them i couldnt afford it, they then purpose a payment plan im thinking wow they really want to help me. Being desperate and scared I signed this inter-office agreement. the dentist per their chart, extirpated my canals. Thats it. i tried to be ahead of the game and paid $300 toward the treatment. But after looking around more andafter talking to another dentist and insurance i decided to go to a different location where the complete treatment would be half the price and same quality (better work actually) the front desk at the new location treats me with respect and doesnt make me feel like Im scum.Bethany dental front desk staff didnt help at all with the situation. after numerous contacts explaining ive done a root canal elsewhere they have billed me for nearly $800 for a supposed root canal (it would of been more if i hadnt blocked them from my bank) i actually received an email from them stating 'we accessed the pulp chamber and cleaned the canals which is a root canal' Im not stupid Google exists and honey a root canals consists of way more steps then just cleaning the roots. If all the dentist did was extirpate my canals then bill me for that, nothing else! Before doing any kind of expensive procedure at Bethany Dental, dont me like me and rush into it, take an extra day and look elsewhere other wise theyll keep billing you for something they never even completed at outrageous costs.
Solution:
negative