Had bought 2 Groupons and both times, did not received the mani/pedi as stated. My first visit: I booked the appt, was there on time, but they were running behind since they had walk-ins. I waited around for half an hour, but after my nails are supposedly done, they had to be repainted. The sides of my nails were not completely painted, there were nail polish on my cuticles. Does not look clean. I could have done a better job on painting my nails. I let the receptionist know and she spoke to the male owner, and he had the lady owner redo my nails. My second visit: I was 10+ mins late this time, but got helped within 5 mins. Once again, the sides of my nails were not completely painted. I showed them to the receptionist (different one than the first), and she did say that someone is available to redo my nails. Does it really take the 2nd time to do them right? WTH? I was so done with it. I didn't want to sit around any longer. Enough is enough. Likes: Decor a small fridge with drinks Nail Techs-Friendly and some barely talks Dislikes: takes a second try to make painted nails look clean and nice Conclusion: I won't be coming back. Save myself from disappointment and frustration.
Choose the sentiment of this review?
Possible answers: (a). negative; (b). positive;
(a).