Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
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Question: It was a good idea, but when you finally get it to work, then you discover that this piece of junk won't work at all, and is very hard to find any support for it. Do not buy this, the price seems too low, but I guess your gonna have a lot more problems than if you paid more. It's a shame...I'll never do business with NetGear again. Their tech Support only has 24 hours a day support. No matter how many times they're polite, they don't know much.

Answer: Bad review

Question: I didn't realize how many people complained about the handle getting loose until after it was delivered. So now it's really not so bad but if you're going to be using on a regular basis you'll want to get some superglue. Otherwise this thing is awesome. The weight of the scoop fits perfectly in my hand. If anyone knows what super glue is please comment & tell me. :)

Answer: Good Review

Question: We bought this because we lost our other one and it's hard getting into tight spaces. This works well, but you can't just run the brush over your carpet as another reviewer said (which I also did). You have to tilt it back so that you can clean under the seat of a car. If not for that, I'd rate higher (I think with an on/off switch would be ideal). It has really gotten up all kinds of dirt in corners, along baseboards, etc - I'm happy with it.

Answer:
Good Review