Problem: What would be an example of an positive review?

Answer: I just had l lunch here. The enchiladas were excellent! The red chile is hotter than the green chile and both were very good. I finished off with the sopapillas. The outdoor patio has a fireplace for temperate desert evenings. I ate at the beautiful brass bar. I definitely recommend this place.

Problem: What would be an example of an negative review?

Answer: We had the special roll for an appetizer, not bad but not great. Wife got the tempura bento box, it was ok but the batter was very thick. I had the Nabeyaki soup bowl, it contained two overcooked scallops, one mussel, one tiny crab leg (about the size of a crayon) and two mushy shrimp tempura. Soup was ok but a little too salty. Got the tempura ice cream and it was horrible, there was more batter than ice cream, just 3 gooey scoops. We told the waitress and she said they all come like that. Overall they are not quite on par with Tokyo Express. Not worth $55 for lunch without alcohol. Service was very slow even though there were not too many people there.

Problem: What would be an example of an negative review?

Answer:
Do not go to this place. They have lost my trust with my initial visit. Da.R., another reviewer, who said he got , "turned off by the aggressive window chip repair tools who troll the entry ways to the wash," really struck a chord within me. My girlfriend & I went to get our car washed with a basic wash. We get inside the place to wait & were stopped by a 'tool' who advised us we need to have a window chip repaired on the spot & that he has his own company called "24/7 Auto Glass" & that he can fix it for free because the insurance companies pay him to get the repair done. So we sat with him as he "pretended" to call Geico & provide our policy number to the rep. Then he gets some response from the other end of the line that is different than what he expected. So then he hangs up the phone & tells us we have to pay up front! He then says that the rep told him they reimburse us in a few days. Our mistake is that we believed him. Next thing you know is that we tell him not to do the repair, & he says they already did it. WTH. He did the repair without finding out first if it was covered! I was so upset. So I gave him the 45 dollars took the car and left. I called Geico to verify what was said, & they tell me they don't have any claim for us, no one called them about a claim, & our policy doesn't cover windshield cracks! By then we were furious. These guys are running a scam. For all I know there wasn't even a chip in the windshield. So this guy pocketed a free 45 dollars to go feed his freaking kids that are running around the place. Needless to say, Geico reported this business & the bogus 24/7 bullsh!t company that tool has. This is insurance fraud & we got caught up I'm reporting the Arizona Auto Wash to the BBB right after posting this review. They have some kind of deal with this bastard who works for them. I also left feedback at their company website for corporate to see what has happened. If they call me about this, well this won't be the first time a regional corporate guy calls us back about an unfavorable experience we have had in the past about establishments. Let's hope these guys follow through. Never again. Lesson learned. Now it's our duty to spread the word about these con-artists. NOT RECOMMENDED. Grade = F = poor excuse for a business.