Sentiment analysis: A few months ago my husand and I moved into the neighborhood near Landis Cyclery on Warner. My husband was really excited to see that we had a local bike shop nearby and paid them a visit for brake pads. As a supporter of local bike shops, he placed a special order with them knowing well in advance that he could have purchased the product online for a better deal and same delivery. The employee who helped him was named Bob. When the product arrived a week later, my husband went to pick it up and upon returning home and opening the box, my husband realized that Bob had ordered him the wrong part. When he returned to the store, Bob tried to look up the right part but told us that no one made the brake pads my husband needed. He then suggested that my husband buy new brakes. After hearing this, my husband decided to return the product for a full refund which made Bob upset. He became very rude and told my husband that he was going to charge my husband a 20% restocking fee since the box was opened. After they exchanged a few words, Bob eventually gave my husband his full refund. This was the worst service we have EVER seen. We will never support this bike shop again. Rude customer service. Also, my husband found the brake pads he needed at REI.
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negative

Sentiment analysis: So for a number of reasons that I won't go into, we got a free pizza delivered from Joe's the other night for dinner. Half pepperoni, half chicken pesto. I was highly unimpressed. Even after I lowered my expectations due to the fact that it was delivered and free. The pizza was cold. Crust was bland and rather cardboard-ish. The cheese was waxy. Toppings were not very flavorful. Don't get me wrong, I appreciate a free meal. However, a free meal is always an opportunity to get or keep a customer. Based on the pizza I wouldn't order again.
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negative

Sentiment analysis: Excellent Staff & GREAT Food!!! I just recently moved to a new house in the area and I love coming here after work beautiful nice bartenders great food and fun people to mingle with!! Not a better place you can ask for and I truly love it here! Ask for jennifer shes a awesome bartender always on point and great to socialize with!!!! Love my new local bar !!!!
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positive