Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: We will not be back to this hotel. There are several reasons for this, but it began at check-in when the staff were very rude and uptight. Our reservation was lost in the system and they seemed to think it was a strain on their time to have to find it. The room was OK, but the beds were hard and uncomfortable. The room next door had their TV turned up very loudly, and when we called to ask if we could change rooms were were told that was not an option. They didn't offer any other solutions. The food in the restaurants was extremely overpriced and not cooked to our requests. Overall, we wish that we had chosen a different hotel for our stay in Chicago.

[EX A]: negative

[EX Q]: Pleasant staff and housekeeping. Above average breakfast. The rooms were clean and the staff made sure we had fresh linnens. It was bedbug free!! I would definitely stay there again.

[EX A]: positive

[EX Q]: The hotel is in a good location. It is very contemporary in decoration. Beautiful flowers in lobby. The room service was very good. Concierge services were also very good. We were treated well. The shower water pressure was very poor. Also, at checkout our room bill was conveniently not available so they mailed it to us, which we were charged for the 3rd night when our room was actually prepaid. It was courteously taken care of after contacting hotel. Bar was very small and uninviting and there was very poor selection for appetizers/food. read more

[EX A]:
negative