Q: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
This Wells Fargo branch is woefully understaffed and service reflected this lack of attention towards understanding and fulfilling branch staffing needs. Upon entering, I waited for a good 10 minutes at the Customer Service desk after signing in. Despite being seen by tellers behind the glass window (not serving other customers), no one attempted to help me. Finally, as I moved towards the teller side of the bank, someone offered to help me, but I was told that there were only 2 bankers on duty and that they would call to locate someone to help me. After waiting about 15-20 minutes, a family walked in and sat down next to me. The next available banker went to the sign in sheet and called a name - their name! - I was rather flummoxed, as I had signed in almost 30 minutes ago. I walked over and saw that a staff member had THROWN AWAY the previous sign in sheet and replaced it with a new sheet...

The red flag to walk out was when I initially walked in, a customer was waiting at the customer service table - and had clearly been waiting a while. She walked out in disgust. Too bad I didn't follow her lead at that time. Would've saved me 30 minutes.

Don't waste your time at this branch; find another branch where the management team has their act together.
A:
NEGATIVE