Q: negative

A: The food is good but the service makes it almost not worth going there! I love their dinner salad for just a quick snack, it's just right and not super expensive. I think they could re-think their seasoning on their steaks, I'm a purist, salt and a little pepper and I'm happy, overall good quality beef but pricy (26 dollars for a ribeye)! The rolls are hot and fresh but you have to ask for regular butter as you may or may not like their cinnamon butter that comes with them. Now here's the rub and why good food equals 1 star, the service SUCKS! You're greeted by 4 to 6 hostesses, well maybe not exactly greeted because when I got there they were too busy doing their mandatory line dance that goes on every 10 minutes which does nothing but annoy. People were piled up and these girls were standing there dancing not a care in the world that actual paying customers were trying to get in the door. Several customers who apparently had already been waiting when the dancing started actually walked away and drove off! I was seated right by the door and got to witness this inept dining concept 1st hand, what's worse is that a manager (an old lady) was at the hostess area when this began and I boisterously commented when the music ended "OK TIME FOR EVERYONE TO GET BACK TO WORK AND TAKE CARE OF YOUR CUSTOMERS" she didn't flinch, she instead started to scold one of her staff for not turning in the right direction at the right time! By then a nice crowd was gathered at the front, the restaurant wasn't nearly full they were seating everyone but does it really take 6 people to be hostesses! Of the 6 only 3 were actually working, 1 was talking to one of the male servers for roughly 5 minutes while he was holding a tray of drinks for a table, you can tell the conversation was relationship oriented they may as well just run to the bathroom for a quickie since the manager was right there and didn't seem to care. It's a chain I get it, it's their shtick I get that too, but when dancing is more important than taking care of your paying customers, the same customers that make it possible for you to hire 6 hostesses that do nothing, maybe you should consider making some changes.

Q: positive

A: I know this place is new and probably should be the hottest thing in town, but after a couple stays, I'm not convinced. Don't get me wrong, this place isn't a dump, but just left a tad to be desired. The hotel/gaming floor/amenities are fantastic, but the rooms (for a place like that) should have been bigger, IMO. The only thing I liked about the room is the huge view of the Wynn Golf Course; man, I love that view. The tables were great with really friendly pit bosses and dealers which, to me, makes for a good time while gambling (besides winning big). XS is one of the newer/popular clubs in town, which is located at Encore. I was pretty impressed with the place and although the main club isn't too big, the gigantic pool area more than makes up for it. That's all I'll probably say about XS since the club warrants a review of its own. Overall, this is one of the better places to stay in Vegas. I know I'm kinda' short-changing this place because we don't spend too much time in the rooms anyway, but at the rate you pay (when you're not comp'd), I think they should be bigger.

Q: negative

A: Wasn't overly impressed by the service here. Ordered a house margarita which tasted more like margarita mix than anything. Not sure if the better margaritas would be much different. Also ordered the chicken burrito bowl. It had queso on top that tasted like cheese whiz. Took 20 minutes to get a tiny order of chips and salsa. They were somewhat on the busy side but there were plenty of tables open so I am sure this restaurant has been busier before. Plenty of servers, I had at least four different people at my table. I just couldn't get anyones attention when I needed them. Oh and everything is served in styrofoam, yuck.

Q: negative

A:
Go to the one at Planet Hollywood. Completely different sandwich. I got mostly tendons and there is such little cheese you can even see it. I complained and they put some extra cheese but the sandwich was so stringy I could even eat it. All fat and I couldn't chew it. Really disgusting I ended up just throwing it away. Planet Hollywood the sandwich was great way longer line but definitely way better food. This sandwich is something I would have fed my dog. Don't eat here