After 5 quotes and doing my research I went with Lanza. AJ came and did the estimation. Sent the quote and worked with me for 2 weeks to come up with a package that met my budget. Gave an itemized quote for equipment, Labor etc. I compared the price with Amazon and other outlets and it was very competitive. Worked with my schedule and came and installed on the day they promised. Initially projector was not mounted properly, But came next day and completed it.
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negative

First off, I have flown numerous times with Delta with no problem. This is no longer the case. For an upcoming trip our group of three purchased Economy Comfort seats in order to be seated together. We booked ahead and requested a row of three so that we could be together on our long flight. Just yesterday I checked Deltas website to ensure that everything was set up correctly and noticed we did not have seats listed and the row we had chosen was taken. After a couple of calls, one that included being hung up on, I FINALLY got to speak to someone. Mercedes, I believe was her name, sounded like she could careless about my issue, but nonetheless looked into the matter. After putting me on hold she came back to report that the "system" had removed my seat request, but said there was no particular reason why; some sort of glitch. Then while my seats were open someone grabbed them. I understand that these things happen, but being that my request was clearly there first I do no understand why they are not moving these other people. There are plenty of other Economy Seats open for them to sit in and they were only able to choose these seats because a flaw on Deltas part, not mine. I recognize that a request is just that, a request, but since the issue is with Deltas poor system, I believe they should compensate our needs. Sadly, nothing was done to make up for the inconvenience. Another part of my party even called and ended up speaking to a supervisor, Nick, who she said was "extremely rude and unhelpful," which seems to be the trend with Delta's customer service. Needless to say we will never travel with Delta again.
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negative

I love the patio, so it saddens me to give Park on Fremont such a low rating. We came here for lunch in the middle of the week at about 11:30, so It wasn't overly busy. We were seated immediately. After about five minutes, our waitress took our orders for drinks; I ordered a water, my friend ordered a coke. It took at least fifteen minutes to get our drinks. Thanks to checking in shortly after placing our drink order, I know I'm not exaggerating. When our waitress brought our drinks, she brought my friend the wrong drink. We sat another ten minutes and without her coke. We saw the waitress walk by with an empty tray and didn't acknowledge us or come back to take our food orders. Since we were on limited time, we had to leave. I suggest sitting at the bar if you're in a hurry or on a limited time, maybe the service will be faster and better.
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negative

We were excited when we booked a room at the Palms Place Resort, assuming it would be real nice... Turns out we were highly disappointed. Here's why: 1. The rooms looked great at first glance, look a little closer and see how much wear and tear they really have. Floors all scratched up and dirty scuffed up furniture. 2. Hair in the bathtub and hairdryer drawer 3. Soap scum all over the soap holder in the shower 4. Dirty glass walls and filthy mirrors 5. You can get free internet but only for one computer at a time. 6. No coffee mugs in the room, however there WAS a coffee pot and coffee (no decaf). When we called the front desk to get more mugs (after calling 3 different numbers) we got our mugs delivered to the door with chips in the porcelain and dried food in them. Yummo! 7. When we got to the room we opened the sliding glass door to look at the amazing view, only to be told by our bellman that the doors are supposed to be locked at all times unless you own a condo in the building. No signs on the door and nobody told us at check in. 8. We chose to reuse our towels to save water and hung them on the rack, however the cleaning ladies still took them away. 9. Cleaning lady did not replace coffee, glasses or mugs so we had to call the front desk AGAIN! 10. Getting any of the phone lines to actually pick up is an art. We tried calling 4 different numbers to get coffee and creamers brought to our room. The line will ring for 5 minutes before someone picks up. 11. Getting a bellman to help? HA HA! Once we finally got someone to answer the phone at the front desk to get a bellman, we were told that we called the wrong number (it went to the other Palms building), which clearly says on the phone "Bell Service". The wait was so long we decided to carry our own bags to the lobby. Once we arrive to the valet, he goes to get our car but failed to tell us he parked it about 100ft down from where we were waiting with our luggage. After wrestling with our bags again to go walk to the car, a valet finally asked if we needed help. At that point I didn't want any help because I was so annoyed. We did have a great dinner at the Alize french restaurant. The view, service and food was exceptional and we will visit them again but this time we will not be staying in the rooms.
OPTIONS:
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negative