Literally the first time I have ever felt compelled to post a review on yelp. After booking a reservation for six nights here we arrived to have our room not be available and dates of stay inaccurate. This all lead to waiting in line and speaking to half a dozen individuals only to end up waiting 4 hours in order to finally have our rooms available. However now the system was down and so the room we had requested was not available and we could not get a set of keys for our room. Upon receiving our said temporary key, we finally arrived at our room only to have the key unusable. Now 6 hours after our checkin and speaking to several people with no compensation or real acknowledgement from staff, we finally get to our room exhausted... The only reason why they get two stars is because it is a beautiful hotel and everyone we have spoken to have said how great this place was an how great the staff is. I have to believe that this was a fluke however it leaves a really bad impression and a massive inconvenience to a couple booking our a suite for nearly a week. How can you be a five star hotel and treat people like this and have such poor customer service
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negative

This is another place thst I adore...the crispy chicken spinach salad is the greatest salad on the menu and the tacos...lobster r my favorite...r like no others...the restaurant is impressive on the inside just the only drawback is that the bar area is small...the drinks r fabulous tho...i love the sundae cuz u get to put on all ur own toppings...dont forget to get a mini salted chocolate chip cookie on the way out
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positive

On my last trip to Vegas, I finally got to eat at the legendary Monta Ramen. This place has been on my "to do" list since I lived here 3 yrs ago. I've tried at least a dozen times to go, but because this place is so small, the wait is usually very long and I'm not patient enough to wait in a long line for Ramen. However, this past trip we went at a great time in-between lunch/dinner when there was no wait list. I ordered: Small Fried Rice, $3.95 http://www.yelp.com/biz_photos/monta-ramen-las-vegas-2?select=w5AX4KwSXtzmxSEt-vej8g#w5AX4KwSXtzmxSEt-vej8g http://www.yelp.com/biz_photos/monta-ramen-las-vegas-2?select=391aM_l0lDis4oAtZPcTaw#391aM_l0lDis4oAtZPcTaw Tonkotsu Shoyu Ramen, $7.25 http://www.yelp.com/biz_photos/monta-ramen-las-vegas-2?select=cMExaL7ebqN31EuREScnlg#cMExaL7ebqN31EuREScnlg http://www.yelp.com/biz_photos/monta-ramen-las-vegas-2?select=g152vHdE64gsXDp65vDoGg#g152vHdE64gsXDp65vDoGg Miso Ramen (no meat), $7.25 http://www.yelp.com/biz_photos/monta-ramen-las-vegas-2?select=N4jGhfIm1nN5oyNe0EwrIQ#N4jGhfIm1nN5oyNe0EwrIQ The portions here are much smaller than other Ramen places I've been to. If you're accustomed to the large portions in So Cal Ramen joints, be warned that the portions here is about 3/4 those portions. The Fried Rice was very good and hit the spot. The Ramen was very good, full of flavor. I had the Veggie Miso Ramen and it was awesome. The Better Half had the Tonkotsu Shoyu Ramen and she thoroughly enjoyed it as well. Other notes: They make the Ramen fresh to order, so it's a bit of a wait. There's also counter seating available for convenience. We sat at the counter and watched them make the dishes....pretty cool. Did it live up to the hype? It met my expectations and was definitely 4 Stars in my opinion. Return Factor - 80%
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positive

My husband and I were greeted by Kevin Brooks when looking at the new Challengers. We expressed the desire to trade in our current vehicle for the new purchase. Kevin was not pushy, listened and worked to meet all of our needs with ease and respect. We ended up buying two new vehicles and I've never had such an easy experience with a dealership. I have since visited for my cars to be serviced. All of the staff has been amazing. No nonsense and none of the annoying car sales bs I've had in the past. I recommend Prestige to everyone who asks!!
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positive