Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

[EX Q]: Review: When I called to edit my existing reservation, I was placed on hold for 30 minutes! Finally someone came on the phone and said, "Ill have to transfer you", so I was put on hold for another 5 minutes. When I finally did get to speak to someone, as I was going through my changes, I asked her to send me a revised copy of the reservation to which she huffed and acted very put off. Before she was able to disconnect with me, I said "I have one more question" to which she replied "I'm working at the front desk and I have customers waiting!" I thought, so am I not your customer? pathetic and rude. Hotel better find some better employees for their guests to truly enjoy their stay.
Polarity: Negative
[EX A]: true

[EX Q]: Review: Have stayed at this hotel on several occasions and have never failed to be anything but delighted. Great Bar (draught Stella and Guinness) which was being upgraded at the end of March when I was last there, good food, lovely staff, large clean rooms, comfortable beds, spot on location for the Golden Mile, Joey's Pizzas next door are fantastic. Ignore any bad reviews you read about this hotel as the authors must either have been very unlucky or impossible to please. Highly recommended
Polarity: Positive
[EX A]: true

[EX Q]: Review: My initial thought of the hotel was, this place is just ok, I didnt look up any reviews as I was staying there with 2 other friends. I was truly impressed from ceiling to floor with the room. Views were good, its just the surrounding buildings unless your towards the front where the river is located. I'm crazy about huge bathrooms and this one is HUGE. I love all the space they have. Flat tv, traditional seating and I admired the fabric-based headboards. Those are very nice! Walking distance to restaurants were convenient. I'm a highly frequent traveler to Chicago almost 20 years now and always stay with relatives. In any event, I'd recommend staying at the Monaco again!
Polarity: Positive
[EX A]:
true