Q: negative

A: We love Hennessey's. Been to several in SoCal. I was really looking forward to lunch there. Our beer order was taken within minutes. A different waitress introduced herself and confirmed our order about five minutes after that but she had the order backwards. A few minutes later our drinks were poured and set up at the waiters station to be delivered. That's as far as the got. We watched our beers get warm and flat for easily ten minutes and no one brought them to us. I felt that we became invisible. Our food order was never taken. We saw another couple sit and leave because no one even talked to them. The restaurant was not crowded and there were several employees there. Our drinks didn't come so we left.

Q: negative

A: This place is a dump! Staff is rude, the owner just wants money, doesn't care about the quality of his programs or his staff. The overall carelessness of the owner and staff is evident by the state of facility- its filthy and in need of maintenance. Spend your money elsewhere, this guy doesn't need more lining his already deep pockets.

Q: negative

A: Unbelievable bad service. We were at restaurant for 1hour they never say thank you and no smile. Hirame had bad smell. We tried to order ice cream she say she can't take order because her wrist hurting???? Really ... One ice cream she can't take the order... We ask another waitress she give us a one finger to tell us to wait!!!! Seriously?

Q: positive

A:
Had a Great dinner at Flo's tonight, Fried brown rice, non-breaded orange chicken, cashew chicken, lettuce wraps, tofu and vegetables and spring rolls. Love the contemporary atmosphere.