Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: We enjoyed our stay at the Swissotel in downtown Chicago. It was elegant, classy, and the service was impeccable. It was very family friendly for us, with the spacious rooms, the kid's room, and the no smoking policy. We were just a short walk away from shopping and entertainment and the whole family enjoyed the virtual city tour that helped us decide what we wanted to see. The food was delicious and we didn't have to go outside the hotel to find good food. When visiting Chicago again, we will come back. It was a luxurious experience at a reasonable price. Linda Davies

[EX A]: positive

[EX Q]: I first walk into the beautifully decorated lobby of the Affinia Chicago hotel where I'm greeted by name by the concierge. He tells me that they have taken the liberty of customizing the room to my profile from when I booked the stay. He shows me to my room (paying careful attention to my bags, and ensuring that I needn't lift a finger) sure enough, the down pillow I had selcted from the dream pillow menu sits proudly atop the queen of the domain, which by the way is covered with the softest of bedspreads making me wonder if they didn't literally drag a cloud in here and fit it on my bed. I notice that there's a display of champagne and cupcakes (!) atop the dresser and my "experience kit" which comes complete with an ipod shuffle downloaded with only my favorite workout tracks, and a yoga mat. namaste. Unable to resist the urge to inspect the bathroom, I find that not only is there a marble tiled invisible glass shower, but a jacuzzi, lined with candles of vanilla, deep enough to bathe a walrus. Feeling girlish, I run the water and test before going to dinner. The Hotel's restraunt C-house offers the most delicious seafood menu that makes you think you're dining with the kings of paradise. or at least eating in the Caribbean itself. hmm, I should have brought a date.

[EX A]: positive

[EX Q]: I made reservations with the Chicago Fitzpatrick using their 800 number for two nights in June. I received no written confirmation with cancelation policy, etc. However, when I attempted to cancel my reservation the morning of my first night's reservation, I was told that they would charge me for one nights stay. They have a "3pm THE DAY BEFORE your first nights stay" policy. Even though the hotel was not sold out for the night they would not budge on the policy. This is not a common policy on Michigan Ave. I'd advise making your reservations someplace that offers more flexiblity for emergencies or sends a written confirmation with policy. It was a very expensive mistake on my part to book with this hotel!

[EX A]:
negative