Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Wow, reading the other reviews here, I can't understand how I had such a horrible experience at Tuvalu. It almost makes me want to give them another shot. Almost, because the place was so obviously mismanaged resulting is such abysmal value and customer service that I can't imagine ever leaving another dollar there. We were really expecting a decent lunch after reading reviews, checking out the menu online, and walking in to see such a nice, welcoming space. It was about 1:30 on a beautiful sunday afternoon. It seemed like everything was in our favor. Right until we started ordering. The first thing I tried to order they couldn't make because they'd run out of tabouleh. Okay, places run out of things, no sweat. While I was re-deciding, I heard the clerk tell another customer they were out of tuna. I settled on the Tuvalu salad, at which point the clerk yelled over her shoulder, "Hey, do we have enough greens to make a salad?" After considering a head of leaf lettuce in a grocery store bag, they decided that yes, they could make me a salad. We also ordered iced tea, which they were out of, and told us it would be 10 minutes for them to make more. We decided that would be fine. We felt bad for them. So, we took our seats at a table, perused the gift shop area, which seemed to have nice things, and waited. And waited, and waited. There seemed to be an insane amount of activity going on in the kitchen area considering that there were about 5 people in the whole place and zero food coming out. Eventually our drinks came. About 15 minutes after that, we finally got our sandwich and salad, which were quite frankly pathetic. First, I could have prepared these things in about 90 seconds in my home kitchen. The salad wasn't even tossed! It was, for $8, a small plate of green leaf lettuce (not what I think of when I read "organic greens" on a menu), 4 giant unpeeled cucumber slices, a few slices of feta, and a pile of sunflower seeds and dried cranberries. On the side was a plastic cup of some kind of creamy dressing from a bottle that was certainly not the advertised balsamic vinegarette. My husband's sandwich was basically as advertised, besides missing the tomato that was supposed to be on it. Maybe they were out of tomatoes too and didn't feel like admitting that THEY JUST WEREN'T PREPARED TO MAKE FOOD THAT DAY. It came with a pile of lettuce similar to mine with the same silly dressing. We grimly ate and got out of there as fast as we could. What a waste. Whoever runs this place clearly has no idea what they're doing. They were out of everything and it took so long to prepare our food that there can't have been any prep work done ahead of time. I hate to see small business fail, but I just can't see clear to tell anyone to spend money here. $25 for essentially a side salad, a grilled cheese sandwich, and 2 iced teas. Ugh.
Q: positive

A: Hubby and I did the 9-day tour of Scotland which included Orkney and the Hebrides. Only one word describes it - Awesome! For the first half of the tour our guide was George, a lovely man with a good sense of humor and an obvious love of his country's history. The second half of the tour our guide was Eric, who loved to sing to us and appreciated the beauty of Scotland, and was pleased to share it. The hotels Rabbie's booked were mostly excellent, and all you had to do was say you were on a Rabbie's tour and the hotel staff could not assist you fast enough. The bus was clean and comfortable, both drivers were extremely competent and polite to other motorists. There were plenty of comfort stops, which is of concern to some. All in all, a very enjoyable vacation.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Where to start? I guess I'll start at the entrance. Donatos shares a building with Bojangles. Maybe "building" isn't the correct term, but hopefully it makes sense. That is a problem, because when you come in, you're just about smacked in the face by the menu, which is up on a wall. Not above the counter, but right in front of you - the counter is off to the side. This can be an issue because people waiting for food to go seem like they choose this area to stand, meaning you can't get a good look at the menu (which, as I mentioned is right in front of you in the first place). Strike one. The staff is helpful - they offer to hand you a menu - but as with many places where you order at a counter, looking through a menu in your hands with people waiting isn't a great idea. Being able to look at something larger and make a semi-informed decision would really help here. Strike two. Next up is the seating (should you choose to eat in). There are a grand total of twelve tables for two, which can be moved around somewhat if you are able, so you can make tables for four, six, etc. if others aren't using them. But if you can do the math, that's seating for 24 people, shared between Bojangles and Donatos. Add to that the fact that service is not fast - it took upwards of ten minutes to get my sub, and others who ordered before I did took even longer. Strike three. As to the food: It wasn't bad. My sandwich was not huge - think a large ciabatta bun from Jack-in-the-Box, with a reasonable amount of meat and toppings. The only problem is that I ordered it without lettuce, and it came with lettuce, as well as a monstrous dollop of mayo, most of which was removed when I removed the lettuce. But the flavor wasn't bad. The pizzas looked okay, if a bit on the thin side. I also had a cookie, which was okay but for a crust that tasted a bit burnt. The staff was helpful, except for being a bit on the slow side - since they were overstaffed and the oven-cooking took so long, they could probably cut back. And since the credit card machine spit out a receipt that prompts for tips, it ticked me off a bit. Also, pre-made salads in the cooler is a bit off-putting. Pizzas and subs are definitely the way to go here.
Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I am a big fan of Small bar. Been in a few times, usually before or after a show and always had a good time. One of the owners is usually behind the bar and is super friendly. They don't have a huge amount of beers but they do have a good amount for a small bar. I am an IPA fan and they don't have many to choose from. However, at times I don't mind going back to my roots and drinking a 24 ounce bud light can for $3 or $4 dollars.
Q: negative

A:
My disgust and hatred for the Venetian is due to the fact that they lost mine and my friend (fellow Yelper) Ingrid R's luggage the same day we arrived in Vegas for a girlfriend's bachelorette weekend. Yes, you read that right: THE VENETIAN LOST OUR LUGGAGE. THE INCIDENT: Sat 6/23/12 11am: We gave 2 pieces of luggage to Jeremy, bellhop. 215pm: We gave our claim ticket to Sean, bellhop, to pick up our bags. 245pm: There was no word from anyone about our luggage nor did we see our bags as other guests' luggage were brought out. 245-4pm: We asked Shahid, the Guest Services manager at the bellhop desk, about our bags. He found our claim ticket in the trash at the bell desk. He took us to the luggage storage areas to locate our bags, but they weren't there. 4pm: Shahid offered us a hospitality suite as a temporary holding place to wait until security met with us to write up a report. 4:30pm: Craig, security, wrote up a report and took an inventory of what was in each luggage. He also made phone calls to lost&found; housekeeping; and the front desk to see if our bags turned up, but no luck. He gave us a card for the Venetian's Claims Dept and told us to call them in 3 days if our bags weren't found. 5:30pm: We called Shahid for an update: still no bags. We asked him what course of action would be taken given the fact that we were now without clothes, toiletries, and other items that had been in our luggage. He said he'd speak to the general manager, Alissa, and get back to us. 5:15pm: Shahid called back and told us we were approved for a comp'd room and would be given $250 each for any purchases needed to get us through the weekend. Shahid told us they'd still search for our bags. He explained that our bags may have been mistakenly sent up to another guest's room but in the back of my mind I had a feeling our bags were given to a guest who was checking out of the Venetian. The way the Venetian handled the situation was infuriating. Yes we were given a complimentary room (big deal) and $250 each, but that was only because WE asked what the plan of action was after realizing our luggage was lost. There was no sense of urgency in making sure we were taken care of which made us feel as if our situation was not a priority. BTW, when Ingrid and I went to pick up our luggage, we had just left Tao Beach. We were only wearing swim attire and luckily had our wallets with us, but we lost everything else: shoes, makeup *$#!@, outfits, toiletries, and my valuable items: my camera, my grandma's vintage Louis Vuitton clutch, and my Kindle. Yes I'm aware that I shouldn't have left my valuables in my luggage but it seemed safer to leave it in my locked luggage than bring it all with me to Tao Beach. So not only did we lose the items in our luggage, which were of both monetary and sentimental value, but we missed out on some bachelorette activities since we had to go to the mall to buy shoes, clothes, and basic underwear and to Walgreens to buy toiletries that the Venetian didn't offer, while dressed in our bathing suits. AFTERMATH: I wrote a letter to Alissa, the general manager, expressing my frustration over the situation. She replied 3 days later apologizing and informing me to contact her should we choose to stay at the Venetian in the future. Really?! Aside from going to the Canyon Ranch Spa, I have no desire to set foot in their hotel. I called their Claims Department, 3 days later, and spoke with Tony who informed me that due to an "Innkeepers Statute" under Nevada Law, the max payout for each of our lost luggage would be $750. Really?!?!? I was livid. The Venetian is a damn casino raking in millions, if not billions, of dollars and the most they can pay out is $750?! Freaking ridiculous!!! What was the point in wasting our time in taking an inventory of our lost items if in the end all we were going to get was $750?! Tony went on to tell me that they've exhausted all means in locating our luggage and that the search had stopped. He emailed me a waiver form for me to sign (releasing the Venetian of any fault) so I could then receive my check. My possessions are most likely long gone, but I still feel completely violated as if someone had physically snatched my belongings from me. What's even more disturbing is whoever has our bags hasn't made any attempt to contact us about our luggage, leading me to believe they managed to open the bags, take whatever they wanted, and ditch the rest of the items somewhere. So in the end I not only lost my possessions, but I also lost a bit of faith in humanity. Lastly, thanks to the Venetian, I've also developed anxiety over entrusting my possessions with anyone (ie other hotel bellhops; airport luggage check-ins; valet services; etc) so much so I will avoid using bellhops; I will carry on my luggage; and avoid using valet...and if that's not at all possible, I'm taking my valuables with me: LESSON LEARNED the hard way.