In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Example input: My cat won't touch these. My dog, however, chews them and makes a mess all over the carpet and I can't get the shredded sticks out! Messy. Waste of money!
Example output: Cat hates them
Example explanation: It's a correct summary because the owner's cat hated the product.
Q: The item never arrived and contacted seller to send a new one out asap. They respond it is my responsibility to check the tracking and not their problem once it leaves their warehouse. Refused to send a replacement item when tracking shows it was never delivered. They just choose to cancel the order instead. Never order from these people, they don't provide any sort of customer service
A:
Don't order from them if you actually want what you order