Sentiment analysis: I love visiting this place when I am in town visiting my family. From the French press coffee to the yummy canollis (available with a few choices, which is nice- plain or choc ricotta filling, pistachios or choc shavings on the ends, etc), it is a nice place to sit on a quiet day and read a book and enjoy a coffee. I have always had pleasant service, though it sounds like things may have changed from what others have said; I hope that is not true.
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positive

Sentiment analysis: Coming from NY, diners are a mainstay. Basically they are family restaurants with monsterous selections of both comfort food and complex offerings as well. Here in AZ, it seems the the word diner means 50's style retro restaurant (life 5 & Diner). Walking into the Black Bear Diner, I had high expectations, great interior a moderate selection of food, but still the retro 50's selection. Boy was I disappointed. First my hamburger was only adequate, and my son's chicken nuggets were store bought frozen food as well as the smiley fries that came with it that he doesn't like. As well as the wait time for the food, was unreasonable. So such a long wait for crappy food is not a good experience make. The ambiance is nice but with such poorly prepared food and horrible wait times, it makes it hard to want to return.
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negative

Sentiment analysis: For a burger joint , this is high class , hip, trendy and dEE LISH US! I got the banana green tea shake and the Kalbi, their signature, with Kim Chee . The report is this, AMAZING, bravo. Something so familar, so classic, but done different and ooh sooo righteous, I am a fan. I will be returning soon with the WIFEY. She will be putty in my hands, just like this super duper killer burgers! I see other stuff I want on that menu, and I cant wait! DOnt miss it cheap really. $15 a head , burger, shake. fries add $3, whatever. Its amazing! 9 stars out of 10 and dont know why I am docking it 1 star, but its gotta be the wishing there was something better out there, oh, and a 9+ because they serve, beer, wine and saki. Date night 10 star! Get some! lol
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positive