In this task, you will be shown a conversation. You need to write a question with three choices for the conversation. Your question should be answerable based on the conversation and only have one correct answer. Note that you don't need to answer your question. "W" and "M" in the conversations stand for "woman" and "man".
Example: W: The movie next Tuesday has been cancelled due to lack of interest. M: What do you mean? W: Well, by last night only a few tickets has been sold.
Example solution: What can we conclude about the movie? (A) They want to buy the tickets for the movie. (B) The tickets for the movie were sold. (C) The movie will not be shown.
Example explanation: This is a good example. Based on the conversation, the movie has been canceled, and it will not be shown. We could understand that only option (C) is correct. As mentioned in the conversation, only a few tickets have been sold, so option (B) is incorrect. We don't know if they wanted to buy a ticket or not, so option (A) is incorrect as well.

Problem: W: Good morning. Can I help you? M: I'd like to make a complaint about my holiday in Paris last week. W: I'm sorry to hear that. What exactly was the problem? M: First of all, the coach taking us to the hotel broke down and we had to wait for over 2 hours in the terrible heat before our replacement arrived. Then when we got to the hotel, we found our room hadn't been cleaned. W: Oh, dear. Did you complain to the hotel staff? M: Of course, but we were told all the cleaners were off duty. Anyway, that's not all. The people in room above sounded like they were having all night parties every night. I demanded another room but the receptionist told me the hotel was full. W: Oh, I see. M: And the worst thing was the food in the restaurant was awful. It was so bad we had to eat out all the time despite having paid for meals in the price of our holiday. W: I do apologize. I'd like to offer you a 20% discount on the price of one of our autumn breaks as a gesture of good will. M: A 20% discount? You must be joking. I want to see the manager.
Solution: Whom is the man probably complaining to? (A) A receptionist. (B) A travel agent. (C) A coach driver.