TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: Stayed here while on business. Typically we stay on the strip in one of the major hotels, however, thought we try the Palms...won't be trying it again. First when we checked in they tried to charge us an extra $20/person for fringe benefits (i.e. 2 for 1 drinks, WiFi etc)...this was totally shady as our reservation had its price printed and nowhere obvious was this additional charge...our total bill was outlined and this was definitively not in it. The front desk person that checked us in, although friendly, implied that this was common at other Vegas hotels like if we were novices...I've stayed at almost all of the major hotels on the strip and never been confronted with some sort of extra charge upon check in. The buffet was not great either. The best part of staying here were the rooms -- comfortable and quiet, albeit we stayed mid-week.

SOLUTION: 2 stars

PROBLEM: Originally I went here as so many people here commented on how great the food was- so my expectations were high. However, when i got there, I thought the food was just ok. Nothing special. The portions are huge and I think the food is average. Overall its not a bad deal as prices are reasonable.

SOLUTION: 2 stars

PROBLEM: They got new mats! Yay! The broken machines have whittled to a minimum! I like this gym, it gives me the tools & equipment I need to stay in shape. Locker Room is always clean & I have learned the "busy" hours /days & have found out how to work my schedule around it, to have a comfortable efficient workout.

SOLUTION:
3 stars