Q: I had a great experience here. They had great items ranging from wines to great decor for the biggest alcoholic and wine enthusiast in the city; however, my night was completely spoiled by the extremely rude and unpleasant ladies who were working. As a newly turned 21 year old, I have grown accustom to showing my ID, and I do not mind doing it one bit. I know the law, and I would never risk a business being fined by serving an underager. However the ladies were extremely rude when demanding I show ID first before even looking at a wine. Then, after showing my ID to the one nice ladies, the others looked over and saw me drinking and lost her mind. She was obviously too busy with her computer to see I had already been carded. Her redundancy about the fines that would be given if they served me underage were rather annoying and uneccasary. Too bad the staff was so rude because we were about to buy some wine and a few decorations.

A: negative

Q: I'd rate it a ZERO if I could. Sat down & was not even acknowledged. After 15 minutes I decided to leave. Waiters & waitresses saw us but never once came to our table. RUDE. OH! & the place smelled like shit & they couldn't even spell Fried rice correct in their menu. Steeeer Awayyyy.

A: negative

Q: We got Bottle Service here at Surrender. The service is great! They bring out the Grey Goose bottle in it's own type of jacket. I will admit that this venue is similar to XS, but significantly smaller and not as "hip." However, the lines aren't as drastic and it's a decent alternative to going to XS. It's got a huge pool, decent music, and very good looking people. The dance floor, unfortunately, is rather small. Overall: I would still go to XS over Surrender. If you can't get into XS, you can go to Surrender.

A: positive

Q: Terrible service. First, they charged me for a venti when I ordered a grande. Then, I had to wait for more than 15 minutes for my drink because they made a few drinks in a row wrong. At one point there were more drinks waiting on the counter than people in the store, and yet somehow none of them were mine. At least they made me the larger size that I didn't order. Tip: go to the other Starbucks down the street. I'm convinced the workers at the one don't listen or care.

A:
negative