Honest and upfront auto service. Always friendly and courteous. No false promises or pushy sales.

positive

Stoked to have a JJ near my house! And it has a drive thru which is a huge plus. The staff is very quick and consistent. Every time I came here, the smoothies are on point. My favorite one to get is the Berry Work Out with whey protein.

positive

Over the last few years my wife and I have been to many cheap hotels as we are currently dealing with her medical issues, and honestly we realize you get what you pay for, however I have never been treated more rudely and disrespectful in my life. General Manager DJ and front desk clerk Bina treated my wife like a criminal. ( Backstory, my wife has a lot of medical issues due to a surgery gone wrong and is under the influence of a lot of pain meds and anxiety meds, she is very sick and in pain) We went through Priceline, which is an amazingly helpful and at no fault here, and used my mothers card to hold the room, and planned on paying cash once we arrived. There was no rules posted regarding this would be an issue. She was quoted a reasonable rate, and we left DC to come to Charlotte to see our daughter for Family weekend at college. We arrived, and went in to be greeted by Bina. We also had a coupon we found at local rest stop magazine. She first explained coupon would not be honored as we went through Priceline, so we asked if we could just cancel reservation and start over. She explained that was not a part of THEIR policy, and would still be charged full rate, so we said screw it, gave coupon to another nice couple and went forward with transaction explaining we were just paying cash. We were then given a much larger rate, and when they learned that it was my mothers card they demanded she be there or she would still be charged as well. (This is what appears on their website: You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.) We had both, and although we did not have the card we reserved room with, we had our own, which would have been fine to use however we were budgeting ourselves to a cash trip and wanted to pay cash. No where does it state anything about it being the same card used to book site, simply a valid card. Simply stated, they saw an opportunity to rip somone off and attempted to take it. My wife got upset, she asked what the F&^% was the difference, in which they became very upset over her language asked us to leave and would still be charging my mothers card. I pleaded with Bina and the manager to simply honor the rate and they proceeded to call the cops on us. There were no threats made, they just got called out on their own bulls*&^% and were pissed we gave coupon to another couple. (It was a good coupon, 50% off rate basically. My wife explained she was extremely upset and she has a feeding tube and pain pump installed and when agitated she quite often needs emergency help, in which they would not provide us the decency to call an ambulance, They called the cops instead. We left, I had my kids in the car and really didn't want them to go through that. I strongly warn anyone that before they go here, they make sure the price WILL be honored, and that Mr. Jinwala makes up his own rules based on what he thinks of you. We are a white family and he treated the other families of his race with the utmost respect, but when we showed the coupon, he completely changed his attitude with us. I would go as far as saying we felt discriminated against based on color of our skin and opur economical status. These are not good people and I HIGHLY recomend not going there. Microtel, is where we ended up and they are an amazing group of people, honored another coupon and were very willing to help us with our bags, and my wifes medical equipment.

negative

One of my favorite places to go to on the square! It's a short 5 minute walk from my apartment so I've been here a good number of times already. I love the beer list - with my favorite being the Monk's sour beer (not the full name of the beer but my memory is terrible - sorry!). The food has been a bit hit or miss for me and I do sometimes wish there were some more options. It's more of a comfort food menu (e.g. grilled cheese, reuben, mac & cheese, etc.) but sadly without the option of cheese curds! The upstairs is great and if it is open - I would definitely recommend going up there. I also love that this is a go-to place for any soccer games including the world cup, English premier league, & Spanish premier league! It's always great to connect & cheer on with other fans :). Finally, in my experience, the service (including hosts as well) here has been phenomenal. Very attentive & knowledgeable.
positive