Q: I cannot say enough about the staff at this office. They are some of the kindest, most thoughtful, empathetic and sympathetic people I've ever had the pleasure to deal with. Recently, the time came for our 19-year-old cat, Chloe, to leave us. Our vets office could not see us until the following day and we knew that she should not suffer through the night. We called Hayden Road Animal Hospital because we had previous lived nearby. Brandi and Dr. Ryan were amazing. The receptionist - I'm so sorry that I forgot her name - was so kind and accommodating. We made an appointment for another of our cats to see the doctor. She needed a second opinion. Though Dr. Ryan had a similar diagnosis to the previous vet that our Bella Blue had seen, his bedside manner and explanations were far superior. I cannot recommend them highly enough. If I could give 6 stars, I would! OPTIONS:
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A: positive

Q: We usually come here after a late night of partying or brunch, if we are staying at Mandalay or The Hotel. Good service. Food is above average for a cafe. Love the huevos rancheros here. Prices are a tad pricy, but it's vegas. OPTIONS:
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A: positive

Q: We only go here because it is close to our house. I am getting the feeling that they train their managers to be non customer-service oriented, but PRETEND like they are customer-service oriented. Here's what happened: I go in at night for a few things, so I don't get a cart. I grab my stuff quickly and there's only 1 checkout lane open, with 1 family and a huge cartful of stuff. I couldn't reach the belt to put my things down, so I just stood there. The lady repeatedly called for backup cashier help. FINALLY someone came--AFTER another family came up behind me...the guy came and told THEM (who had been waiting maybe 20 seconds, and me, several minutes) to go over to the next aisle. Meanwhile, the ppl in front of me had not only a huge order, but they separated it and paid in 2 parts. When I got up there, I complained to her and asked who the manager was. She pointed at Mr Inconsiderate. I berated him and finished paying. She was quite nice and apologetic. He tried to talk to me on my way out. BUT--since he is already the manager and has no sense (and this is the 2nd time a manager has done this to me in this store), I just wanted out and to get home and not go back to that store. There are plenty of other places to shop--no need for me to spend $ at that one. AND, if you are going green and walking there or riding your bike, don't forget to watch out for the shrubbery/flowers that are way overflowing onto the sidewalks. Also, careful riding your bike. The bikerack is right by where there's an outdoor ashtray, so if you have asthma, or are pregnant, or just don't like the smell, that could be a problem. I tried to move it, but it's made of concrete, so it was quite heavy. OPTIONS:
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A: negative

Q: Love the pizza and the service but hate that the garage doors are always open. Tonight it was freezing and twice when we we've gone for lunch, it was like eating in wind tunnel. OPTIONS:
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A:
positive