Problem: Colonial Grand is the WORST place to live. I lived here for 2 years and was going to leave last year when Lori took over. After a conversation with her I gave it another chance as she convinced me she was staying and would not leave AND she would get this place up to par. The fitness center is always filthy and the equipment is so old. The cardio equipment has not worked since I have been here (2 years) and they took the TV's down because they did not want to fix those. When asked you are given all kinds of excuses. The washer and dryer is so old. For two years my washer has not agitated and my dryer comes on when you shut the door. You dont even need the knob. After numerous attempts to have them fixed I gave up. I am still waiting on a knob for my dryer which was back ordered (so they say) over two months ago. My air conditioning unit had been running for 3 months non stop and the maintenance was at my house every other day trying to figure out what was wrong. Come to find out the vents were so impacted with dust and whatever else that air could not flow through the vents causing it to run constantly. I asked for credit from the office since I was paying a bill for air running 24/7, they told me to contact APS and APS said it was the office. Finally they asked for my bills for one year as comparison- they had the bills for over 2 weeks at which point Lori agreed to waive a pet fee in exchange for giving me credit for the electric bill...so I got a dog. That was in June. Lori left and this new lady Dawn took over. She is NOT friendly at ALL. She never smiles, has a negative attitude and does not want to listen to what you have to say or work it out so she can keep a tenant. Instead- without any notice, she tacked on the $400 pet fee so it hit on Jan 1 which is a holiday so no one is in the office. On top of that I have two months left on my lease and I am moving out. Because I will not pay the extra $400 I cannot pay online as partial payments are not accepted and if you dont pay by 5:00 they tack on $75 late fee- NO EXCEPTIONS. She is a WITCH with a capitol B. DO NOT RENT HERE...IT IS OVER PRICED FOR NOTHING....they dont care about the tenants and have even stated so. BAD BAD BAD!!! I wouldnt of even given them one star except I have to select a star.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: I generally am a fan of Target especially this one because it's big, clean and close to my house. Nicole in customer service kind of killed that for me today. Unfortunately, I can't quit Target completely but I learned a valuable lesson today which is on line purchases are a pain in the a** to return to the store and per their own policy of refunding you in the same manner you paid that is not what Nicole, the team member who assisted me did. So either she has poor math skills or their computer system didn't calculate correctly because my transaction is wrong and now I have to deal with customer service via phone to try and rectify. Consider me a less frequent Target shopper from now on.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: negative

Problem: Kudos to the manager for reaching out to make our next visit here better!! The wings still rank high in my book, alongside the buffalo chicken dip!!! Our waitress was super helpful & gave terrific service! Thanks for making our 2nd visit to Half Moon one which makes us want to return again in the future!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: I haven't been here in FOREVER. I've been meaning to get back to the spot though and visit an old co-worker SHOUT OUT TO GREG P.!! - Your late night bartender! Anyway, a few of us went after work and sat at a table in the bar. We had a friendly server and good sushi rolls and food! NOM NOM. Late night sushi/food/drinks/gambling!!! I will OBVIOUSLY be back!!! I guess they used to have all day happy hour or something but now it is 10% off however they did lower their initial price so the 10% is JUST a little more than what the all day happy hour prices were before so doooon't triiiip!!!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
positive