Service totally jacked me. My Cadillac only needed a smog. I spent 4 hours waiting and when it was finally done I was charged 111.00 and told my service engine light was on (was not when i gave it running to service writer who I watched drive it to the smog machine) After the 4 hour waiting for the smog, I was told by the service writer, they smogged and it failed due to engine light on. let me explain, I have been in the automotive industry here locally for over 15 years. I know if the check engine light is on it will not pass smog, so i would have never wasted my money in the first place! After I finished trying to flip the dealership over (with anger because of the lie i had to pay for) a lot porter comes up to me and asked me for a date, seriously??? My failed smog and 4 hours of wasted time cost me 111.00 and the time is not replaceable. I then had to go to a mechanic and get it fixed (he had unplugged a cord). Did i forget to mention when they gave me the 111.00 bill for a smog i never got, they also said I need 3,800.00 of work. Again that was total b.s. i have been in this industry for over 15 years and though i look like a bimbo, I am smart and understand what b.s they were trying to blow up my bottom was just not true. I did not get those "Urgent repairs " done and low and behold My car has run great every since, I guess those urgent issues seems to have been resolved by me driving it an additional 40k miles!!! RUN!!!!!!!!!!!! I know when I see a con like this, i did try to stop payment on the check but they ran it through like a debit card (they probably have a lot of people stop payment so they do it that way to ensure even if they screw you, they still get paid!!!!!!
How would this review be described in terms of sentiment?
negative