Problem:OPTIONS:
- get a promotion
- transform the company
- keep things the way they are
- not enough information

Read the following context and answer the question. Context: A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... Question: Phil Gilbert is probably trying to Answer:
****
A: transform the company

Read the following context and answer the question. Context: Today, I want to share why I think you should interview real estate agents before hiring one. Why You Should Interview Real Estate Agents Truth be told, I have only purchased one house and I'm in the process of selling it. My husband and I thought long and hard about whether we would try to sell our property on our own or hire someone to represent us. In the end, we chose the latter. If you have ever shared with friends or family that you're looking for a home or thinking of selling your own, most everyone says something along the lines of, "Oh! I know a realtor I can recommend!" Many of you may know a real estate agent personally as well. I still think it makes sense to interview any prospective agents because they are being paid by you. When you hire someone to do work on your home, you get estimates and gather information about how and when the work will be done. When you are looking for babysitters, you meet them and see how they'll interact with your child. When you're an employer, you interview any potential employees. Don't Take The Easy Route with Previous Agents and Friends Just because a friend is a realtor, doesn't mean they'll be the best real estate agent for you. Just because a friend recommends their realtor to you, doesn't mean you have to hire him/her. It's business and nobody should take it personally. Interviewing real estate agents just makes sense. Oftentimes, people don't. Why not just use the realtor that sold you the house you're currently in? Well, you can. But do you know how that realtor handles business when they are the listing agent versus the buyer's agent? Do you know if they'll want to pursue the option to be a dual agent (and double their commission)? Why not interview them while interviewing others? It won't hurt. Question: The author will most likely Answer:
OPTIONS:
- sell their house on their own
- not enough information
- interview realtors
- list the house in the paper
interview realtors

Problem: OPTIONS:
- Happy.
- not enough information
- Worried.
- Shaken.
Q: Read the following context and answer the question. Context: The surgeon who had delivered my son by C-section an hour earlier stepping back from the table, and saying, "We're done, people. Good job, everyone!" That hour had been hell for everyone in the room, save only my little boy, sleeping peacefully in the warming crib, and his mother, who was just stirring from the general that had put her under about 55 minutes earlier. I had come within a few minutes, maybe seconds, of raising my boy as a single parent. Her OB/GYN had fought valliently to keep my family together, and won. Everyone who'd been awake knew exactly how close run a thing it had been. Mr. Murphy had been hanging around the whole time, and neither Doc nor mom was catching a whole lot of breaks that evening. But Doc only needed one, and he made full use thereof. One thing for all new dad's whose wives have had previous abdominal surgery. You never want to hear the muttered words, "Creative anatomy on the way out", when somebody has your wife's belly open. Those are about the worst words in the world, because they mean Doc's gotta put stuff to right in there, and he might not have what he'd like in order to get it done. But when he stands back, after the sponge count had to be done twice, and the tool count is right, and the belly is stapled closed, and everyone in the room is still breathing Just let it be known that the roving nurse has extra sponges for dad's nose. Oh yeah, and the neonatal nurses don't expect dad to change that first diaper. Maconium is nasty shit. Litterally. But I was happy to do it while talking to his groggy mom. Question: After the C-section, the author was probably: Answer:
Answer:
Happy.