Choose your answer: is the following review positive or negative?

I live really close, so I order from them often. Not anymore. The food is good, but I'm getting tired of the piss poor service. Last few times I have ordered they either took a ridiculous amount of time to fill the order and deliver it (I literally live a block away), or they forget one of my items. I just ordered again, and wrote in the notes not to put any ice in my TWO pepsis that I ordered. I wanted to see if they actually read the notes. Well, my husband answers the door while I'm in the other room, and when I come out... sure enough they read the notes. No ice, but they only brought one drink. SO ANNOYING. Make sure you never tip them until they actually bring your food. I'm just going to have to find another place to get chinese food from. Thanks for the disappointment, Golden Egg Roll. That's a good $30-$60 a week you just lost from my orders.

Choices:
1). negative;
2). positive;
1).