TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: Earl of Sandwich really is great! I would definitely come back here to try the other sandwiches.

Upon arrival to this place, there was a long line. There aren't many tables and seats for people to dine in. This place is crowded, but it deserves it due to the deliciousness of their sandwiches.

I tried the Tuna Melt here and it was enjoyable. For about $6 I was able to indulge in the soft freshly-baked bread and the warm tuna filling. The sandwich isn't huge, but it does grant satisfaction to the taste buds and is very easy-going on the teeth and gum when I take a bite into it. I also tried the "Full Montagu", which was not as flavorful. It still was enjoyable and I can eat about 5 of it. My favorite is the Italian sandwich, since there was a good amount of flavor in the salami and vegetables. Overall, the sandwiches should be a little bigger and some of them need a kick in flavor.

My experience would have been better if they did not give us the wrong buzzer and made us wait 45 minutes for the sandwiches. We were trying to be patient and waited for the sandwiches. After 45 minutes, we decided to go back up and ask why they took so long. Then they explained the situation and made us fresh, new sandwiches. In addition, they gave us a FULL refund. Their level of dealing with customer concerns is awesome.

SOLUTION: 4 stars

PROBLEM: Originally I went here as so many people here commented on how great the food was- so my expectations were high. However, when i got there, I thought the food was just ok. Nothing special. The portions are huge and I think the food is average. Overall its not a bad deal as prices are reasonable.

SOLUTION: 2 stars

PROBLEM: Went here after a movie once, excited to try something other than Pita Pit or Paradise Bakery for fast-ish food in the Scottsdale 101 area. I absolutely LOVE falafel, so I ordered the falafel wrap. I can be kind of picky with my falafel, but I was not a huge fan of the falafel here. It wasn't terrible, but I just did not like it much compared to other falafel I've had. The salad was good otherwise though.

If I'm in the area I'd probably give this place another shot as it was clean and the service was good. I would be ordering something else though!

SOLUTION:
3 stars