Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Example input: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Example output: positive
Example explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.
Q: When I called to edit my existing reservation, I was placed on hold for 30 minutes! Finally someone came on the phone and said, "Ill have to transfer you", so I was put on hold for another 5 minutes. When I finally did get to speak to someone, as I was going through my changes, I asked her to send me a revised copy of the reservation to which she huffed and acted very put off. Before she was able to disconnect with me, I said "I have one more question" to which she replied "I'm working at the front desk and I have customers waiting!" I thought, so am I not your customer? pathetic and rude. Hotel better find some better employees for their guests to truly enjoy their stay.

A:
negative