Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
One example is below.
Q: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
A: Positive Review
Rationale: This rating is correct based on this review provided by the user as they liked the product very much and they were surprised that product is so good.
Q: I bought a 14z with similar specs in April 2013. It was on a really good sale, but all they had available was refurbished machines. I had bought other refurb items before and assumed it was a safe buy. That was my first mistake. As soon as it was delivered, I started having issues. Something was wrong with the monitor and the backlight would not stay on, so I would always have a dim screen. I checked all my settings to make sure I was doing everything correctly. I called tech support, and they walked me through a few steps to ensure that my settings were correct. They concluded that something was broken and sent a tech to come fix it. Tech didn't fix the issue. I went through this a couple more time before Dell told me to send it back to them and they would fix it. When I got it back, my monitor worked, but I was missing a component I had paid for and that I had before I sent the machine back into Dell. I called Tech Support, and they called me a liar before they agreed to send a tech out to replace the missing component. At one point I had to reinstall Windows (I forget what issue prompted this).<br /><br />Earlier this week, I had a new issue. My laptop would stop charging when connected to the power cable. I borrowed a friend's power cable from another Dell laptop, and the issue persisted. I called Tech Support yet again (I have lost count of the number of times I have had to call them for this machine), and they would only help if I paid $358 to replace the motherboard. They came to this conclusion with only minimal troubleshooting. I complained that I could almost buy a comparable laptop for that money, and the finally agreed to only charge my $179 to fix it. I told them that I could buy a new tablet for that price with almost the same functionality as this machine. They would not budge. I asked if they were essentially telling me that I had bought a defective product, and they agreed to this statement. Because my machine was 2 months out of warranty, they would not help me, despite the numerous issues I have had and that are logged in Dell's records. They told me that &#34;parts can go bad at any time&#34; to justify the huge cost.<br /><br />Bottom line: this is a defective machine. Dell refuses to help customers who have bought machines with a history of breaking.<br /><br />However, when the machine worked, it was amazing. I was lucky enough to be able to buy a machine with Windows 7, so I never had any of the issues with Windows 8. I installed the OS to the SSD, and boot time is under 10 seconds. This machine helped me through my senior year of college. It is light, so carrying it in a backpack full of books added minimal weight. The screen is on the smaller side, but I prefer that for laptops. The battery is not easily removable because it is placed in the laptops innards beneath the keyboard. Only the RAM is easily accessible. This machine is not really capable of any kind of serious gaming, but if all you need is a small machine for web browsing and word processing, this is a great machine, when it works. Every time you call customer support/tech support, you have to talk to some one from India. Half the people I talked to I could not understand and had to ask to be transferred to some one else.<br /><br />With the issues I have had with this machine and other Dell machines in the past, I will never buy another Dell.
A:
Negative Review