How might one describe the sentiment of this review?
AVOID THIS GAS STATION'S CAR WASH!! It has been over two months since my husband took our Rav 4 to get a car wash. Biggest mistake! One of the brushes detached the right side of my bumper. The workers "filed a report" and said they were going to notify the general manager. two weeks after the accident we called the station to see what was going to happen, and they kept telling us the general manager was not available or was on vacation. Fast forward 1 month later, we called the general manager left a voicemail but NO RESPONSES! Two months later I called again, the manager took down my name and number and said she would give me a call about 3 days later, and NOTHING. The lack of professionalism and accountability of management of this gas station has been so frustrating. We were just going to have the problem fixed ourselves, but the damage is more serious than we thought and would definitely cost us a lot of money.
negative