Q: this place is waaaayyy out in the outskirts of scottsdale but lacks the lame crowds you'd find in oldtown. I went on a tuesday night and it was surprisingly busy and they only had one chef behind the bar so it took a long time to get your sushi but he was very attentive to us. The sushi is cut in very decent portions and is yummy and fresh. They even serve REAL crab. thats always a plus in my book. if your up for the drive from the downtown area then I recommend coming here OPTIONS:
- negative
- positive

A: positive

Q: The food was great. Was little oily but tasted really good. The service was also fast. I felt it was little expensive especially the gratuity they added themselves for a party of 5. On the whole a must try place. OPTIONS:
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- positive

A: positive

Q: Initially I was very impressed with this hotel. Loved the modern look to the rooms and casino. Not your traditional casino look. I appreciated not having to walk through the casino to get to the pool like at most hotels. We stayed there for three nights this past Memorial Day weekend. By the end of the stay, I was done! Ready to leave. This is a very pricey resort. Expect to pay a minimum of $35-40 dollars for an entree for dinner. We ate at the buffet (because it was free) and three other resorts. None of them were outstanding.... in fact I wouldn't recommend any of them. The high tech rooms were nice except for two inconveniences. One is that there is no plug ins by the night stand. I arrived to Vegas with a sore back and my much needed heating pad. Ended up either calling for an extension cord or plugging it across the room and risk clothes lining myself in the middle of the night to go to the bathroom. The second inconvenience was the control panel for the room. It is not wireless like a remote control. It's short wire only reached to one side of the bed, which of course was not mine. From talking with the maintenance staff, they are kept very busy with all the tech problems in the rooms. We witnessed numerous instances of poor customer service. At first I chalked it up to the chance of rude customers feeling that they were privileged to EVERYTHING. However on Monday I heard a conversation regarding a cancellation of a cabana after the group had reserved it for two days (for not a cheap cost). The man simply asked for permission to take the generic towels from the cabana to the public lounge chairs. "You canceled your reservation and now you want my towels? Either you or me need to get the towels and it's not going to be me" said the staff. Cocktail waitresses were short and a couple of customers ended up walking to the bar to get their drinks and not have to deal with the rude staff. The gusts of wind send several clothing items, newspapers, etc. blowing pool side also. A pool staff picked up someone's cover up and simply walked away with it. Not bothering to ask anyone if it was theirs. My final straw... or so I thought was upon returning from the pool (I was there by myself) my towels was all gone. I had left a flip flop on top, but the wind apparently blew it off. However, my dress, magazines and big bag were under the chair. You can see through the chair! Another couple beside me went to pick up lunch. When they returned, their towels were also gone and their cell phones were left exposed on the loungers. We arranged for a 7 pm checkout; and paying extra to do so. Two knocks on the door from housekeeping; one at 9 am and another at 3 pm asking if we were checking out. We called regarding this, and they said that we never made the request and had 30 minutes to get out of our room. What the hell? I was in the shower and still had to pack. We said that wasn't going to happen. It was their error. Upon checking out we just wanted to get out. Luckily we requested a print out of our bill. When we got home, we saw that they double charged us for Elvis tickets. We had a 2 for 1 deal through the hotel. (BTW... skip the show. It's not worth it. The audience was half full on a Saturday night showing). We called the hotel last night and told it could not be resolved. They would not let us leave a message for a call back. Again, another 'x' regarding customer service. No matter what the issue was, it seems the person who picks up the phone can't help you. Expect to be transferred to multiple staff and departments for any kind of concern. If you do need to make a call, make sure to get the staff's names. That was the only way we got any kind of prompt responses. I wouldn't recommend this hotel for the price and service. There are plenty of beautiful options on the strip. OPTIONS:
- negative
- positive

A: negative

Q: No issues and no hassles when I returned something from Christmas. I didn't even have my receipt. Now that's great customer service! Target has always been a little better than Walmart. Brands are better quality and the selection is good. OPTIONS:
- negative
- positive

A:
positive