Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: This chick fil a used to be the best, we went every week for family night on Tuesdays. Apparently it's taken over by new ownership in the last month and its just awful. The food is still decent but customer service and cleanliness is definitely lacking. The high chairs are horrifying now, which is one reason we used to like to go there, it was super clean and I didn't worry about bringing in a thousand things to sanitize my child's eating area. I'm not sure who the new owner is but he better step his game up, family get used to be super busy but it's dwindling down a lot now.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I guess the reviews on here are somewhat mixed, but I love this restaurant. Their ravioli is delicious. Although, now that I think about it, I'd probably eat ravioli off the floor of a prison.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
First let me say the food was awesome! The drinks were also great. The service was AWFUL. I manage a restaurant and have also been a server for over 7 years so I know how hard you have to work as a server sometimes. I'm not sure if since it was the end of the night she was grumpy and wanted to go home (I have felt that way many times), not making good money (again I get it), or just not a nice person. Our server's name was Chelsea and whatever was going on she clearly didn't want to be serving us. Our drinks took a long time to come out, so long in fact that we had our appetizer before our cocktails. Once we had them they were very good. When we arrived we had wanted to sit outside but it was full, once we finished our appetizer we saw the outside table leave and asked to move outside. I have had tables do this a million times and while its annoying, you accommodate with a smile because thats your job. We move outside and take as much of our table settings and drinks with us but cannot carry it all-- so Chelsea throws the rest down like she would like to actually be throwing them at our faces. We next ask if there is smoking permitted outside. She very rudely said no as she was hastily walking away. Sorry, I didn't mean to offend you by asking if smoking is aloud outside. We got our food which again was amazing but then we sat for a very long time. Just hanging out hoping someone would help us. I kept looking for our server but couldn't find her so I assumed she had gone home and maybe another server would take care of us. Just then she came over and we asked for our check. Evening finally over. I have never written a bad review before. I work in the restaurant industry and know how frustrating, hard, exhausting it can be. BUT that is NEVER an excuse to be rude to customers. Period.