You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

[Q]: I purchased 2 hrs of moving services from Move Drs on Jan. 24. I called Move Drs on March 26 or 27 to schedule my move date of April 6, which was ultimately scheduled for 10:00 am. Move Drs called at 10:20 on April 6 to cancel. Their reason was that they had a fire in their office and when I asked, they reported that they did, in fact, have mover crews and trucks available, but the manager decided to bring the crews in to clean up the office instead of taking care of the appointments that they had already committed to. I certainly hope there were other extenuating circumstances. It seems like a better choice would have been to hire a cleaning crew and kept the moving crews and trucks working to take care of the customers. Move Drs also told me twice they would find another company to move me later that same day but I never received either a call from a new mover, nor a follow-up call from Move Drs. All of this was last minute and ended up costing me substantially more in surcharges since I did not have a prior scheduled appointment. . To me, Move Drs views their business as a one-time customer exposure with little attention to any repeat business and cares nothing about service
[A]: negative

[Q]: Service poor , music loud . Not the place it use to be. We were sitting at bar long time before being spoken to and longer yet to get service .
[A]: negative

[Q]: When we first arrived at the Coco Key, we were greeted by a number of staff members as we checked in, the process was slightly awkward because the staff appeared new or in training, which can happen from time to time. No harm no foul. The foul part came when we entered our room. The carpet was soggy near the bathroom and the entire room was permeated with a musty smell. Something along the lines of aeu-de-someone-flooded-the-toilet. After unpacking--which I shouldn't have done, but I'm a sucker for any opportunity for sticking things out and making them work. We called the front desk. Shortly thereafter, a housekeeper appeared with a spray bottle to investigate. She agreed that the carpet needed to be cleaned (which would happen the following day), and began spritzing, what I can only assume to be anti-mold stuff? I didn't ask--which clearly you can see from this point means I have some sort of timidness for communication. I really need to outgrow that. Long story short, by the time she had hosed down the carpet, walls, and doorways with her spray bottle, we were left coughing and choking on the fumes and were forced to spend the night with the door open in a weak attempt to ventilate the room.I did not leave my heart in FL. but I may have donated a small portion of lung tissue. You're probably asking...but did you die? I am very much alive. However, I am very doubtful that I will ever return to the coco key.
[A]:
negative