Sentiment analysis: So apparently someone working at BB Kings keeps up with the Yelp reviews and will send you a message apologizing for a lackluster experience. I was offered a $25 gift certicate (the kind you can buy from restaurant.com for $2 several times a month) and a free t-shirt for "reconsidering" my review. What exactly am I supposed to reconsider? I informed the mystery worker that I appreciated their offer and would give them another chance should they send the the certificate, but I would not change my review until I dined there again since it wouldn't be fair to anyone else reading these reviews. Three weeks later, and I've received no reply or mail from BB Kings. Oh, and for what it's worth, I've heard that their Happy Hour is currently cancelled.
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negative

Sentiment analysis: I hadn't been on a Greyhound bus since I was a child. I was going to the north part of Mexico to meet friends, and they told me to take a Mexican First-Class bus line. I should have listened. I decided to check prices on Greyhound, and saw the price was about the same, and they advertised wi-fi on their buses and new, more comfortable seating. Note to Greyhound, when you put stuff like that on your website, people expect you to have it. The station was grim and the people a little on the scary side. It was early morning, and I was hungry. The snack bar's sign said it opened at 5AM, and this was a weekday. By 5:30, still no sign of life, and I left shortly thereafter. The seats were comfortable as plywood with a towel stapled on for cushioning. No wi-fi, by the way. Ironically, they passed us to a Mexican bus line at the border to complete our trip, and oh my god, I was in heaven. Cushioning, clean, attractive buses and even a movie. What a concept! Greyhound is for people who, for whatever reason, seem to have no other choice. Because if they did, they would take.
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negative

Sentiment analysis: We gutted our home for a complete remodel and add on. Currently I'm in the process of choosing light fixtures and ceiling fans for home. Budgeting about 4k. I went to Lamps Plus to do some comparison shopping. Being Labor Day (sales etc) it was busy and the wait was long. I understand and am ok with that even though I do feel that they could institute a better system for arriving customers. So, after waiting 45 min a sales lady came to help. We had specific questions regarding mini pendants. When I asked her to help us with looking at additional options she handed us her card with the web address and told us to go online and then come back!! Really?! The previous place we went spent 2 hrs with us. I guess I know where I'm spending my money; NOT at lamps plus.
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negative