Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: After staying at the Omni Chicago Hotel, I can honestly say that I will take the time to book a room, ahead of time, on my next visit to Chicago. We were thrilled to see how beautiful the hotel was, at first because it seemed like it would be a nice place. The outside of the hotel was pristine, but our room was filthy! We requested a non-smoking room, but it had obviously been smoked in before, as you could still smell the stale smoke in the air. In fact, we were told that the entire hotel was supposed to be non-smoking, but the hallway smelled like cigarettes as well. To top it off, room service brought us the wrong item. When we checked out, we saw that they still tried to chage us for the item, even after we sent it back. I would also have to point out that Michigan Avenue is a bad spot for a hotel that claims to be so high class. Right outside of our hotel were drug dealers and prostitutes. I couldn't even go to the gas station after 8 p.m. because I was too scared to leave the hotel. The pool was closed on our first night there because of some convention that the hotel was holding, thus keeping us from using the hot tub that we were looking forward to. For the price of the room I would say this place was a definite disappointment. I have learned my lesson to check out the room before I agree to stay in it next time. This place gets 1/2 of a star from me.

[A]: negative

[Q]: I stayed at the Talbott twice in the last few weeks. I was very pleased with every facet of my stays. The staff, from doormen to front desk, to concierge, to housekeeping, were wonderful. The rooms were nicely sized and clean, and well stocked. I will return to the Talbott anytime!

[A]: positive

[Q]: Not one of my better experiences, When I first arrived at the hotel and tried to get my room key it was discovered that they were fresh out of keys. I had to wait half an hour while someone ran out to get more keys. It wouldn't have been as bad but the lobby looked to be in slight disrepair. When I finally got to the room I found the burnt out light bulb and an unmade bed. The room was an ok size for one person but any more than that and it would probably get a bit crowded. But the view from the window was amazing, and it took away some of the bad for me. Overall, it just felt like the owners of the hotel stopped caring, maintenance took four or so hours to finally come fix the light. I didn't even get housekeeping my entire stay there. I wouldn't recommend this hotel to anyone in the area, hopefully it will make them get their act together.

[A]:
negative