TASK DEFINITION: In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
PROBLEM: Box arrived in horrible condition. The contents inside appeared to be unused (still wrapped and sealed), but the box looked like it had been opened and closed several times, even kicked around a bit. This is a gift, so I had to repackage it in a nicer box before wrapping.

SOLUTION: 3

PROBLEM: These headphones are not what I was wanting. The most damning aspect of them is that when I have my phone in my pants pocket, they sound cuts off because the bluetooth can't penetrate the fabric of my shorts and reach the headphones. This doesn't necessarily happen when I am indoors and stationary, but when I'm walking down the street for my commute, it happens nearly every time. In that situation, I have to hold the phone in my hand at chest height for the headphones to work properly. The other gripe that I have is that the plastic piece that goes behind the neck is one piece and is too small for me. This causes the headphones to be pulled out at an angle when I wear them. I did report my issue of the connectivity to the seller, and they were very gracious in sending me another pair, but the second pair had the exact same issue. These are not worth purchasing in my opinion unless you plan on using them in a static position with your device nearby.

SOLUTION: 2

PROBLEM: Love the look and fit - very light. Sound quality not great - but definitely good enough, especially for the great price. I would recommend and would buy again! K.B.

SOLUTION:
4