Is the following review positive or negative?

as I always do, I had a craving for sandwiches and decided to try a new place to order sandwiches from in the area. When I walked in I noticed that the place was a little bit busy and were only two guys working in the store, they handed me and my friend bags with sharpies and didn't further explain how we were supposed to order how the process worked or anything. After reading all of the different bags and trying to figure out which one was different from the rest we noticed on top of all of the bags were the names of their signature sandwiches. We ordered a shrimp sandwich & the five meat sandwich which took them 25 minutes to make, which wouldn't have been a big deal if they greeted us, explained the menu, and weren't rude local high school boys who looked like they didn't want to be there. The shrimp sandwich was not only soggy it wasn't all the way cooked, the bread and sauce seemed watery, the shrimp tasted like fish sticks. The 3 meat sandwich looked like it could have some potential from the presentation of it but the overall sandwich was bland. No wow-factor at all, non-informative employees, if you want a good sandwich I suggest the deli department in Smith's over this joint.
negative