Problem: Disappointing. A birthday lunch for four. First time here. Monday, 11:40 first diners arriving. Ladies bathroom, trash full, empty seat liner container. That was a hint of rest to come. The good: food was tasty and good. Server was very nice. Patio pretty. The bad. None of the food was hot. Soup, monte cristo sandwich, and sweet potato fries. Just warm. Took a long time coming. Most troubling. The manager wandering around asking patrons how things were. We politely said food was not served hot, but tasty. He said something like, Oh, I wonder how that happened. Hmmmm. Then he left. Not once did he say, I'm sorry. Or, I'll talk to the kitchen or server, or I'll see if I can identify the problem. I have worked most my life in the service industry. The very first thing I learned was to say, I'm sorry. Let me take care of that, or what can I do for you, or thank you for bringing this to my attention so I can get to the cause of the problem. The restaurant is huge. If they don't do a better job and treat people like they care if they had a good experience, I don't see them succeeding. I loved their menu and location and will be back by myself for another try. I truly hope things change.
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A: negative

Problem: In the cookie cutter world of big box stores we live in it is refreshing to get an experience where the entire store was committed to an exceptional customer service standard. At most hardware stores it seems like employees try to avoid you so they don't have to answer your stupid novice questions. I believe I counted 11 different employees at this Home Depot that actually asked if they could help me and my wife find something. The best part was the paint department where the nice gentleman explained us the differences between the brands of paints and help us select the correct finish for our room. I am so sad I don't recall his name because he was excellent. We live about 20 mins from this Home Depot but will continue to make the trip past many other hardware stores including other Home Depots to go back. Great work to the team that worked the store August 10th around 6pm.
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A: positive

Problem: I ordered vegetarian pad Thai and if was pretty tasteless, even when I asked for extra peanuts. I ate it just because I was hungry. The decor in the restaurant was nice though. Just wish the food was better
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A: negative

Problem: When my mom visited me to my place. She requested me to have a simple lunch with a simple menu. Got here to taste their Turkey breast and my mom was very surprised with the taste and she loves it! Wow, thanks that I made the right choice. We completely had a good day! :) I wish they can extend up to dinner time.
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A:
positive