Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: This place is close to my office, but I'd never been before. There was a Groupon offered last week so I thought I'd try it out. The good: my salt bagel was *actually* salty. Since most places have decided that sprinkling one or two crystals of kosher salt on a bagel is good enough, this made me happy. The service was quick and pleasant and the restaurant was clean and well-kept. Onion, lox, tomato, and cream cheese were all as one would expect. The bad: yet another fluffy-thing advertising itself as a bagel. My bagel had no chew whatsoever. I get more resistance from an Einstein's bagel. I'll stick with Chompie's for now.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I had been very pleased with this location until I received an unsatisfactory pie. I tried to reach the store, which I understand they are very busy so I emailed. I was surprised how fast mr. Ferdenzi the area supervisor responded. He was very apologetic and offered me another which was above and beyond. I received the replacement and ate a couple of pieces and noticed what I thought was cheese in the center of the pie was sticky. It turns out the dough was raw. So again I contacted Mr ferdenzi via email. I have tried two additional times to reach him to no avail. Needless to say I will no longer do business with them.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Was quoted $59 + $99 labor for a $39 replacement keyboard. All I needed was one key replaced. Replacement key and retainer clip found elsewhere online new for $6.99 delivered.