Sentiment analysis: We just got back from spending July 4th weekend in Vegas. Stayed at the D again, but this experience was much worse than the last time. The A/C in the first room we were assigned was spewing out hot air (on a day when the outside temp was 113). We were really looking forward to a nap after a long drive, but there was no sleeping in the sauna. After 3 calls down to the front desk and an hour and a half later, I demanded to be given a different room. The manager grudgingly obliged. I mentioned the rickety elevators in my previous post, and 2 of the 4 elevators were out of service through most of this past weekend. I asked the staff if this was a regular occurrence, and all of them candidly told me it was. We were awakened at 4 this morning by the sound of hammering in the room directly above ours. At 8am, they started up the power tools. Another call down to the manager, and he offered to switch us to yet another room. I told him that since we were checking out in a few hours, I wanted the last night comped instead. He grudgingly obliged. Upon packing for the trip home, my wife discovered a very large cockroach walking across the floor. I guarantee you we didn't bring him with us! RIP, Mr. Roach... The staff is generally helpful - the valets, bell desk employees & cleaning crew will bend over backwards to help you out. But it seems the hotel is falling to pieces around them, and no amount of goodwill can make up for that. I think we'll try someplace different on our next stay.
+++++++++
negative

Sentiment analysis: I ordered a veggie salad. The lettuce was soggy, the roasted veggies were lifeless and the staff seemed disinterested. The guy that was in charge was distracted and sweating profusely - to the point that I was concerned that it might drip in the food. The other server was barely aware that I was even in the building. She kept gazing out the front window and gave the impression that she did not give a rat's behind about my food. :(
+++++++++
negative

Sentiment analysis: I had to wait a few days to write this because I'm so angry at being duped by these near perfect reviews. Came in at about 2 pm and, while you could still get breakfast, you could not get pasta dishes. It was breakfast or sandwiches - big disappointment. Apparently you can only get pasta after 3 pm. I ended up ordering a bunch of random stuff because my planned meal for me and kiddos was foiled. We had the potato soup (pretty average), a chicken parm sandwich (portion small and doesn't come with pasta like the other sandwiches), grilled cheese (average), and pancakes (average). The service was lackluster and the restaurant has that smell when you enter a rest home. No thanks. I will forever be perplexed as to how this place is categorized as being good. It wasn't anything I couldn't get any where else.
+++++++++
negative