input: Write a negative yelp review.
output: Recently I recommended this place to my Sister, bc I had heard good things. She ordered a b day cake with very specific instructions which they agreed to. When we picked it up, it was a hot mess- with blue and gold ropes and white icing piped all over the place. Not the simple dark color, smooth chocolate she asked for. She told them then it was not to her liking, & they apologized. She tried to contact the owner in a second attempt for them to fix the issue. Again the same mgr apologized and that was it. Not good business for such a specialized market ! What has happened to customer service? Never again, very disappointed.
input: Write a negative yelp review.
output: Great location overshadowed by out-of-the-way poor customer service. Stayed for three nights sat-tues. cons When we arrived (before 5 on sat) the valet was full and we had to go find a spot in the mall parking lot. When I asked the manager at the front desk why they didn't reserve valet spots for guests he said if the self park was good enough for him it was good enough for me. We tried to order room service one morning and waited on hold for easily five minutes before we just gave up and went downstairs. We tried to book a massage at the spa and again couldn't even get someone to answer the phone. Ended up getting massages at Paris next door, which turns out to be run by the same company. Pool is very poorly designed. Two pools are elevated ten feet off the ground with a football field of concrete between them. 90% of the seating is in this area where you cannot even see the water. Pros Room was large and clean with a huge bathroom. Good view of the strip however the window was so filthy on the outside it detracted a bit. Great music at the pool and the water was chilled to the perfect temp for august in vegas. Access to the mall is nice and you can stroll around a bit without the heat of outside. location of hotel is perfect.
input: Write a positive yelp review.
output:
Stayed at the Palm hotel and decided to try the lunch Buffett Bristol! Surprisingly as a Club Palm member (free to sign up) the buffet is $8.99! The wide selections of international food such as Western, Thai, Chinese, Mongolian cuisines etc were unbelievable! We were so spoilt with choices and everything tasted so fresh and delicious! For this price, this lunch buffet is great value! For those who have never been to a buffet in Vegas like us till today, we recommend you do so!