How might one describe the sentiment of this review?
Just when you think it couldn't get any worse! I too went back after I got down the road and realized they missed half the car and there was still bird shit on the window. They were first argumentative and said I should have purchased an upgraded wash if I really wanted a better job than what I got. They said they would redo it giving me a premium wash for no additional cost. I didn't get to excited about the upgrade since this was a 2010 Mercedes and still looked like new on the inside. All I wanted was a clean exterior. Imagine the horror of getting to the pick up area and finding that they put amorall or a like kind of dressing all over the dash, speaker grills, vents and door hardware. When I went back to the entry area for now the third time they insisted that they gave me this special treatment as part of their premium wash. I insisted that they remove it and they sent another guy in with a scubbing pad and some unknown solution. When finished I had a blotchy colored dash with shiny looking areas all over the hard to get to areas. When I talked to the guy that said he was the manager he said he would check with his supplier the following week and see if he could get something to clean up the mess. He said he would call back a week ago. Still no call and a $50,000 car that looks like crap thanks to these people. It's too bad they don't have a minus five selection here. This is a good place to send anybody that you really dislike....Pick your answer from:
A). negative.
B). positive. I think the answer is
A).