In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
Q: I received the bulbs and hooked them up and no light. Contacted the company and they were responsive. They asked for a cut wire picture which I supplied and they said once they got the picture they would send a new set. Over a month since last email and have not heard back and have not received replacements
A:
negative