Problem: What would be an example of an positive review?

Answer: Great Fast Food!!! Shake N' Burger has on the best double cheese burgers(fast food) in Vegas and its on $3.00 ( burger only). I would put this up against In and Out and Carl's Jrs. Kind of taste like old fashion Tastee Freez burgers.. You will be surprised by the price and taste of the burgers. I wish they had more locations. **A must try if on a budget!!

Problem: What would be an example of an negative review?

Answer: Don't use their on line orders, for starters. My son ordered us pizza one night a few weeks ago and when he went in they insisted it had not yet been paid for. He paid for it again despite protesting ( I guess figuring they would see the double order eventually and fix it. Several hours later they called him to ask if he was going to pick up the pizza he ordered. He talked to a manager who said the double charge would be credited to his account. I called a few days later because his card had still not been credited. Again, they stated it would be credited and the delay was "due to the weekend". It never was credited! My son was the one who liked their food (taking into account it's close to home). I find it bland and some of the worst pizza, spaghetti, and other dishes I've had. I've had a poor opinion of the staff in past visits. It seems to consist of a bunch of clueless teenagers who are more interested in tending to their boyfriends and girlfriends, who stop in, than the customers. There's always one employee fidgeting with the register or orders who seems confused about how to do the job. One time I remember having to wait forever for an order only to find out they forgot to put it in. My son, who used to do business with them several times a week says he is never buying from them again after this. I'm fine with that. I prefer, Rays, Papa Murphys, Humble Pie (my favorite), Mellow Mushroom or any of the chain pizza places around here. It will be an easy change to not eat this food. Yea, we could keep calling them until they fix it but I guess he is considering it a $20 lesson. Guess they lost a fair amount of business over $20 worth of bad service, eh?

Problem: What would be an example of an negative review?

Answer:
Gross! This place makes White Castle gourmet in comparison! I know this is crappy fast food, which I love and embrace brokenheartedly, but place is total crap. There is a reason that homeless come here to eat, its totally cheap and open all night. But I honestly feel bad for them!!! Their hotdog tasted like something that came out of the sewer. It was soft and gooey, not the way a hotdog should taste. Believe me, I'm a real New Yorker and know a dirty water dog - this was just dirty and gross. If you have NOTHING else, sure I guess this place is fine for a late night snack when you're too drunk to find something else. But it'll end up giving you a worse hang over than if you ate nothing.