Problem: What would be an example of an negative review?

Answer: Avoid at all costs. The $30-$60 savings using Spirit over another airline is not worth the time you will spend in the airport, paying extra baggage fees and dealing with staff that don't care about how you get from A to B. Even writing the company an email telling them how they screwed up isn't fruitful. After they delayed my flight from LAS to LAX 3 hours (I COULD HAVE DRIVEN) they managed to send me a nice email that was basically saying, 'we don't give a shit, thanks for giving us your money.' Customer service isn't in the Spirit Airlines vernacular. As a customer, you'll always be the last thing on their minds.

Problem: What would be an example of an negative review?

Answer: So Imperial Palace was a big fail for me. I wanted dim sum, but I forgot it is a primarily afternoon feast, rather than evening. So, we opted to stay, but go with the standard menu instead. The restaurant itself is large, had a few diners at the time we visited, but nothing too overwhelming. The waiter took our order, then we settled down. We only reached the first course. I ordered vegetable spring rolls, the boy, spare ribs. Unfortunately, I got a mix of vegetable and duck spring rolls, which made me rather unhappy. More awkwardly, after alerting the waiter, he kindly cleared my plate, and then the SR and I decided that we would dine elsewhere that evening. Unfortunately, the waiter misheard, and still started to prepare the SR's dinner. Umm... oops. Never mind, after a second effort to clarify the situation (that we wanted to leave), we paid for our drinks and left. One star for the apologies the waiter made (which were plenty), but I won't be back.

Problem: What would be an example of an positive review?

Answer:
unpretentious little coffee shop where you can sit, relax and unintentionally eavesdrop.. if that's not what you want to do, they have magazines as well as a rubik's cube and a chess game you can play at. food wise? it's the basic fare you find at other coffee shops. as for my espresso? definitely good coffee. no burnt taste and not pipping hot, just perfect. as i was waiting to pay, i did spot some canneles and apricot danish. i wonder where they got those as they look quite familiar (de froment et de seve maybe?)