Choose your answer: is the following review positive or negative?

I work in town, so me and 3 of my co-workers walked up to the Red Ring for a nice sit down lunch. We have been here before, and they have had moderate to good service. We arrived inside and stood at the hostess stand. No one was there to greet us and that was fine, there never is. Usually, a waiter or waitress multitasks and comes over to greet and seat us right away. However, today we stood there for a good 5 minutes and waited for an employee to come over. Finally, a waiter comes up and seats this group of 2 people that arrived right before us. He then proceeded to tend to other tables by getting their orders or refilling beverages, etc. Then, another waitress appears and she makes eye contact with us and sees we have been waiting. Clearly, we are annoyed, however she decides to clean some tables even though there are about 15 other clean tables available for us to sit at. Both the waiter and waitress continued to look up at us, as we aimlessly stood at the hostess stand, but still no one came over! Finally, after about 10 minutes, we all actually started to laugh at how ridiculous the situation was and left. Seriously! Either hire a hostess, get more employees, or tell the staff that they should want to seat guests for lunch. Unfortunately, every time I think of that place, I'm going to think of that terrible experience.

Choices:
I. negative;
II. positive;
I.