Problem: What would be an example of an positive review?

Answer: I love this place. The steak is amazing. The escargots is amazing. The bacon wrapped scallops are amazing! lol... I'm always a happy camper when I eat here. The atmosphere is intimate, the service is great and while the prices are a bit high, the food is well worth it. If you have family/friends coming in form out of town this is a place to take them. I also recommend this for birthday dinners.

Problem: What would be an example of an negative review?

Answer: Honestly, I'd buy clothes from H&M in any city I'd visit. Regardless of the two story version here, or a megaton in LA/NY. But besides the clothes, everything else about this store sucks. The customer service I experienced two days ago was awful. An associate named Haley was working cash wrap was rude and very disrespectful. After waiting in her line (as there were two registers open) for 10 minutes, as soon as it was our turn, a lady came up behind up and she sent us to the back of a different line because there was only one line, according to her. After waiting in this one line for another 20 minutes, the manager comes to cash wrap telling the customers to please form two lines as there are two registers open. Not apologizing in the least bit, she rang us up in silence and gave us a rude look as we left. Please re-evaluate your employees and enforce better customer service, H&M. I'm disgusted.

Problem: What would be an example of an negative review?

Answer:
My friend and I reserved a car for our Grand Canyon-Bryce Canyon-Zion National Park trip. My friend is under 25 and spoke to someone about her corporate discount code which would cancel out the fee for being under 25. She spoke to a rep on two occasions before the trip to confirm the code would work and that it was the right code. When we went to pick up our car, the code didn't work. I hate surprises, especially when it about doubles the cost we were expecting. Maybe there was a misunderstanding on my friend's part when she called but I can't imagine how. She called twice and she's not stupid.