Q: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Very disappointed in our stay in Chicago Monoco. We have stayed many times elsewhere, primarily in washington DC and are accustomed to great customer service, beverages like water or soda at the wine bar, coffee and papers in the morning, help with bags. Not only did the Chicago monoco do none of these things, the staff was not helpful, either. Requests were not honored and the staff did not seem happy to be there. YOu got the feeling you were "bothering" people if you asked a question. No bellman, the doorman did not open the door or help with bags. Even though we were traveling with a child, I had to request a fish when they did not bring it. Really baffling.. as we love the Monoco in Washington.

A:
negative