Problem: What would be an example of an negative review?

Answer: I found this place with Yelp for gluten free pizza, I will never bother step foot in here again! All their pizza dough's are pre-made and not freshly made. The servers are mediocre at best, they didn't spread the toppings out very well - the 3 pieces of diced tomato for 50 cents! The cheese was not melted on the warm slice out of a small conveyor belt oven. The store is behind a gas station, that should have set off the alarm bells... Owner/cashier has a very unique "humor" about taking my money... Not filling at all and not tasty either. I am gluten free and i was in the bathroom really bad 20-30 minutes later, ruined my night out with my wife!

Problem: What would be an example of an negative review?

Answer: Seriously the worst clubbing experience of my life. First off, don't believe the times posted here or anywhere. We arrived at 10:15 on Monday - well after the 6:00 opening time they have posted - and found an open door along the building. We were immediately told they weren't open until 11PM and asked to leave. I then called from the parking lot to get a snarky employee who essentially told me he could care less that the times were off. They made sure to lock the door, but thankfully my phone still had enough juice to call a taxi company. It's in the middle of nowhere, so getting another cab was a real treat. (Did I mention my friends and I were out celebrating my birthday?) These people obviously have no respect for their customers. Piranha ended up saving the day - I would highly recommend it. I hope this place is exposed as a classless dump and goes out of business as soon as possible. (By the way. I called and left a message saying they were welcome to reach out to me if they didn't want me posting negative reviews on their rudeness. No response. Color me surprised.)

Problem: What would be an example of an negative review?

Answer:
Friendly staff, good food, but they cannot simply get our order right...ever. I am not exaggerating and its not just sometimes, it is every time. Whether it be as simple as forgetting extra dressing on the side, or an extra baguette we paid for, all the way up to forgetting the roast beef in my Asiago roast beef sandwich! We have even had pieces of a plastic bag in the soup we ordered. I've eaten at other Paneras across the country and I do not recall as many issues as this particular location has, which leads me to believe poor management is responsible. We have brought it to several different manager's attention, and the issues are still ongoing. So beware if ordering takeout, be prepared to double check your order, even unwrapping your sandwich to make sure they didn't forget the meat. If dining in, chances are you will be asking the server to bring you an item they forgot to include, but at least they can correct that while you are there.