Q: positive

A: very good! on the pricey side for sure

Q: negative

A: This is our second time here and the food is great so we came back for seconds. However this time a girl in a red shirt greeted our table, brought drinks and we sat for about 5 to 10min in an empty restaurant. We flagged the girl in the red shirt from across the room (signaling we would like some kind of service) she just pointed to the front of the restaurant at our server. She could have easily walked over and let her know. Such a rude way to carrying on business especially since she was just standing there.

Q: negative

A: This place has the potential to be great!!! The new menu items sounds so yummy, but it just doesn't deliver. Its bland bland bland. Tastes like a frozen meal i could just heat in microwave. My pesto pasta with chicken was such a disappointment--my husbands spaghetti was bland as well. The the price of entrees, the nice atmosphere, the friendly service--why isn't the food better? Save your money and make pasta at home.

Q: positive

A:
I stayed at Pittsburgh for 5 days, and one of my most memorable experiences was eating at Burgatory. When you look at the menu, you must start off with the shakes, and I will guarantee that you'll have a hard time deciding which one to get. They also have hard shakes with amazing descriptions, but sadly I am under 21 :( It didn't really matter because the salted nutella crunch (nutella with nestle crunch bars) was ridiculously addicting and I could have been happy at the restaurant just eating the shake. However, this place is a burger joint so we obviously have to mention those too. You can either choose a burger from the menu or you can make your own by marking off on a paper menu the kind of meat, bun, rub, cheese, sauce, and toppings you want for your burger. You should try the truffled shallot aioli sauce and add avocados to your burger if you like them! The burgers were juicy and the beef was a perfect medium rare. Because there are so many toppings, they are stabilized with a mini pitchfork, which is so suitable because my whole meal was just really sinful. The burgers come with regular and sweet potato chips on the side but trust me and order the truffled gorgonzola fries to eat with your burger. We didn't get our burgers for a long time, but my boyfriend and I didn't really notice since we were talking the whole time and were distracted by how good the shake was. It must have been over 45 minutes though, and the manager came out to apologize and reassure us that the burgers were coming right away. When we got our check, the prices of the burgers were subtracted from the total so we basically got them for free. I was floored by the manager's gesture and the great customer service. I will definitely hit up Burgatory again when I return to Pittsburgh and get the chance to go.