Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Problem:After a recent stay at the Talbott Hotel in Chicago, I left the city with an empty pocket book. I had booked a package deal online and although the service was absolutely terrific, i didn't realize some of the amenities i was paying for included personalized key cards and room service menus. I could have done with out my room key having my name printed across it as well as the menu. When did my name printed on things become an extra amenity that cost so much money? I basically felt overcharged for the so called 'extras' included in the package i purchased. One other thing, the traffic was pretty horrible and checking in seems like it could have somehow been made simpler.

Solution:
negative