Choose your answer: is the following review positive or negative?

My Fiance who is 26, was rejected from the door because they wanted "the girl on the ID". The bouncer threaten us by calling the police over, we did one better and walked over there ourselves and grabbed two officers. The bouncer then gave the officers her ID, we then spent 15 minutes as the two officers asked a series of questions which then ended with my Fiance verifying her last 4 digits of her SS. With enough legitimate proof we walked back to the bouncer, with the officers and had them confirm the ID. The bouncers still refused to let her in claiming they have the right to refuse anyone. I understand the risk and consequences of serving a minor alcohol. Also that their job at the door is to filter out the underage crowd. But if you tell us that we have the get the authorities to verify the ID, and we actually do so. Don't be a douche about it and still act like you're right. When we asked for management they supposedly called someone and then told us there was nothing they can do. We got our cover back and left. And hey, it's not like it matters that you guys lost 13 patrons that night. I guess you guys get one star for having bouncers who do their jobs?

Options are:
I. negative;
II. positive;
I.