Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: Upon first inspection, Sofitel Chicago Water Tower looks like an excellent place to spend a few days in the heart of downtown Chicago, but appearances can certainly be deceiving. Best summed up, Sofitel is nothing more than a fancy Holiday Inn. It certainly shows that this hotel is part of a chain, even if it is an international one. The customer service is poor unless you look like you have $50 to tip someone. The furniture throughout the establishment looks and feels like it cane from Ikea. The rooms are dirty when you first walk in, the air feels stale, and the views are certainly all they're cracked up to be. None of this is worth a "luxury" price or even worthy of a "luxury" name. I will certainly not be staying here again.

A:
negative