A staple every time I visit Vegas..Pho is outstanding..Spring rolls are always a go to.. Service always spot on..

positive

Did everything they could to avoid doing the right thing. S&M were responsible for a managing my corporate relocation package in conjunction with United Van Lines, last year. When our furniture arrived across the country, our brand new $4,000 leather sofa was scratched up, with big baggy indentations and giant grease stain on it. I immediately demanded a full replacement, since what I had before the move was literally weeks old. They responded that their policy was to "repair" the goods, but to the contrary, they provided a full replacement fee for all the smaller (cheaper) items. We agreed to allow a local "professional" leather company do the repair work and they only removed a few of the scratches. The grease stains and the dents were still present and they even added new damages in transportation, including ripping off one of the foot casters! The repairs ultimately cost S&M $1,750 and when I told them that it was unsatisfactory work, they claimed they had fulfilled their contractual obligations. I ended up having a separate hearing (as per the contract, to resolve any disputes) and despite providing both photos and written accounts of the poor service and damages, S&M were somehow deemed to have satisfactorily repaired my sofa. Now, come to write these reviews and I find that "Advanced Leather Solutions", who performed this terrible work have consistent 1 and 2 stars on Yelp for poor service and even worse customer service. I am so incredibly frustrated, since in the long run it would have probably been near enough the same cost for them to just replace the sofa, and we would have all been happy. But as I stated, they went so far as to use their legal team's time and resources to fight me to justify this terrible service, which only added to their costs in this process. What a waste of a year!

negative

this is a great little bar hidden in a funny little strip mall- there used to be, or still might be a goofy hip hop dance club nearby, which is great for laughs as you're coming or going. tons of beers on tap and even more in a convenience store like, in-wall refrigerated area across from the bar. pick out one and ring it up and put in a glass, or pick a beer on tap. lots of space to spread out and eat, watch a game or play cards. big plus, this place has a bunch of board games to bust out while you enjoy your brew. ***Update: i feel obligated to note that this place is LOUD. i just went this weekend to meet up with some friends, and it was not just busy loud, but kinda hurts my eardrums the way the accoustics work in here loud. oh, and Club Rain (the goofy hip hop club) is still there, but i saw no one coming or going, so perhaps it got raided.

positive

This is the only Ben and Jerrys that has successfully withheld the recession in AZ. This means that this is the only one left as well. Its located in a beautiful plaza called El Pedregal. They have live music on Sundays. I found out this information from the friendly owner who told about the history of the store since I asked him if their location was really the only one open in all of AZ. The location is very North Scottsdale. I am not sure how it does for business, it is far from commercial areas. On my drove over, I mostly noticed many well built homes. This is the only Ben and Jerrys left, and I strongly encourage those who enjoy this ice cream to go out and support their business.
positive