Sentiment analysis: Another HORRIBLE experience...after a long week it was pizza Friday (supposed to be followed by a !! but tonight is was :( ) Instead we were delivered the wrong pizza. Called to let them know they got it wrong, but couldn't wait another hour for delivery for our children's pizza...their response "well what do you want me to do about it?" Really?!?!?! 1) I want the managers to know how bad they are screwing up, 2) someone to take responsibility for the screw up and 3) do something about it to make the customer feel reassured that the next time (there won't be a next time for us) will definitely be a better experience. Sorry guys, but been in the industry (even pizza) and this is unacceptable...no more business from us and DEFINITELY no recommendations to friends...hard to gain business if you treat customers (especially repeat ones) as badly as you have.
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negative

Sentiment analysis: I am sorry, if I am dining here for a $26 burger, then my order should be taken in less than 15 minutes after being seated. This place is going through changes again by incorporating the Ramen next door which is not good. It wasnt busy at 1015pm on a Wednesday night, come on at least Inn n Out burger consistently delivers. Also, bad lighting in this place now.i
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negative

Sentiment analysis: Solid lounge atmosphere, complete with dim red lighting and throwback tunes mixed in with more contemporary tracks. The $4 daily cocktail special is pretty legit. 5-7pm happy hour on draft beers and half off apps. The patio is great on a nice day.
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positive