Q: Went to the Toasters show here back in January. Door guy was kinda douchy. Bartenders were definitely douchy. Not a smart idea to mock the evenings clientelle since they're paying your salary. Crap selection of beers. Interesting layout but I see this as more of a club type club where people dance and dumb guys and girls try and take each other home after a long night of dancing than a place to catch a ska show or show in general. OPTIONS:
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A: negative

Q: I received their flyer in the mail for them to install a WCC relay for our AC Units. Our cost would be zero dollars because of the $80 rebate from NV Energy. Of course they tried to upsell into a maintenance package as well (which is understandable). The appointment time was almost two weeks later to show up between 12-2 pm. I finally received a call from dispatch at 4:45 on the appt day that they need to re-schedule because the technician was sick. The dispatch supervisor (Angela?) wanted to reschedule nine days later. Two questions she could not answer: 1: Why did I not get a call earlier since I had to wait at the house? 2: How can I be sure that you will show up on time for the next appt? No apology was made. In a sarcastic undertone she made it sound like "you are getting this installation for free." Does that mean that my time isn't valuable? Was the tech really sick or did I get bumped for a "paying customer"? Based on their lack of customer service, why would you want to use them? I asked my question 3x, "how can I be sure you'll show up on time for the next appt?" and she just replied "this is the time/date I have available". She hung up on me but told me to find another company before she hung up on me. Bottom line, unprofessional staff. They even tried to argue what time my appointment time was scheduled. I've been in customer service all my life. The customer is not always right, but they are still the customer. Their owner spent a lot of time and money in marketing and it was wasted from dispatch's lack of service and professionalism. Was the tech really sick or did I get bumped? At the end, it doesn't matter since I was not a priority to this company. There are too many other AC companies out there that will provide professional service. Climate Control Experts is not one of them. OPTIONS:
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A: negative

Q: Great bbq! I don't typically enjoy bbq, but I enjoyed the Texas Po boy sandwich I got here. It's a 1 lb sandwich filled with pulled pork, cutter's choice brisket, and link sausage. The meat was very tender and juicy. Meanwhile, the sausage added a nice kick of spice to each bite. The bun was nice a soft. The portion was also huge -- I could only eat half the sandwich. I saved the other half for later, and it was just as good (maybe ever better) later! Service was good and fast. Upon arrival, we were offered samples of meat, which were delicious! We also used the check-in offer on Yelp to save a few bucks. Once your food is ready, it is placed in a big blue bin instead of plates, which is fine by me. OPTIONS:
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A: positive

Q: Fast and friendly service! 50 alignment and they did it fast too! Chris took care of me and got me in and out! OPTIONS:
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A:
positive