Problem: Parking is terrible and location hidden in the corner. It gets better from there. Variety of food good. Fresh and good quality. Good portions are served and price is good for quality and quantity. Atmosphere is old deli style that everyone wants to be at. Food is good service is good. Worthy of repeats.
How would this review be described?
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A: positive

Problem: Awesome food. Love sitting at the bar. The bartenders are awesome. It does get a little loud with the glass and metal. I highly recommend the oven fired quesadillas. Especially the pork one...
How would this review be described?
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A: positive

Problem: While some of the front desk staff needs to work on their customer service skills, the facility and, hence, its equipment is new. It can be crowded from 5-7p, but I rarely have a problem finding an available elliptical or treadmill. They often a boatload of classes for every interest. I recently canceled my membership and they were TOO quick. I still have a month in Pittsburgh, but they canceled it immediately. Fortunately, Matt, the manager(?), gave me a one-month pass without a charge. That effort deserves five stars!
How would this review be described?
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A: positive

Problem: made a one-night return visit to the montelucia, a year after our first wonderful experience, to celebrate our wedding anniversary again. this time, it just wasn't as good. i guess the honeymoon is over. our room, on the ground level near the oasis pool, was kind of dreary. even with lights on, it just seemed dark. the service at the kasbah pool was HORRIBLE. we arrived and it literally took 10 minutes before a server came near us...and then she looked right at my husband - RIGHT AT HIM - then turned and walked the other way. he was so pissed. he went over to the towel area and asked one of the employees if he could send someone over to help us...and we waited. and waited. finally, my husband walked across the pool to the nearby lounge to get us a bucket of beers. it wasn't until a 1/2 hour later that another server came over and we had to ASK for a pitcher of water (which everyone else was served immediately upon arrival). despite these disappointments that tarnished my fond memories of our first stay, there were a few shining things. the food at prado seems to have improved since last year. granted, this year we opted to eat just small plates for dinner, so we got to taste a number of really tasty things. i highly recommend: (1) hummus, which is served beautifully with veggies and flatbread crackers (2) caramelized cauliflower (3) stone fruit salad skip the calamari. for the price, the portion is small. and it's too salty. in the morning, i grabbed a latte and blueberry scone from crave and spent two glorious hours at the oasis pool (the "adults only" pool). that pool has beautiful views of camelback mountain and was less crowded than the kasbah pool. oh, and the very nice pool guy found my flip-flops that i accidentally left the night before. (one too many glasses of wine, and whoops, there go the flip-flops!) i really do love the architecture and decor of this resort and would like to give it one more chance. hopefully next time i'll be dazzled again, just like the first time, and this second visit will fade into the abyss of my memory.
How would this review be described?
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A:
negative