You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

Dr. McHale is great but the management of the office, appointments and wait times is beyond ridiculous. I was asked to come in for some lab work on Monday, July 7th. When I arrived, the receptionist looked at me in puzzlement and told me there wasn't a phlebotomist in that day. I felt like it would've been nice if they could've given me a phone call to let me know- considering they're the ones that requested my presence that day. Another day I was called to reschedule an already existing appointment. I came in on the day they requested and, after waiting for an hour and twenty minutes I approached the receptionist and asked her if I could reschedule. I was told, point blank, that I should always expect an hour and a half wait and also that since this was a rescheduled appt (at their request, mind you) that I was being "accommodated" that day. My accommodation was waiting two hours to see the doctor and also, finding out from the girl sitting next to me in the waiting room, that my appointment slot was double booked. It seems many people are upset with the wait times- it's a shame the office isn't willing to make the changes their paying patients deserve.
3 stars