Problem: What would be an example of an negative review?

Answer: We've been loyal customers here for a good 30 years. Dim Sum on the weekends, Friday night dinners, and the lunch buffet whenever we are in town weekdays. It's always been hit or miss. Sometimes excellent, sometimes terrible, as with half raw spicy squid which they charged for even though it was inedible. The hot and sour soup is the best. Well I've had it. Three times in the recent past I ended up with food poisoning and came back for more. Sunday we ordered the General Chicken along with some Dim Sum items (which have gotten smaller every week and pricier). It didn't look right. Instead of a dark red sauce, it was very dark brown and burnt looking. On the third bite it hit the back of my throat and I realized something was VERY wrong. We sent it back. No word from the kitchen at all. We finally gave up and went to pay the bill. I told Kwan the chicken was bad (owners daughter and front of house) - she just shrugged and said nothing which is her usual way of not dealing with things About 4 am Monday morning I started to feel ill. After 6 hours of truly violent illness - I won't go into details... Well, obviously another case of bad food and food poisoning, We have seen really stinky oysters sent back - We have seen the shrimp filling for spring rolls left sitting out on a table while the waitress who was making the rolls goes off to do orther things - the buffet is usually luke warm and not kept at the correct temperature - Really WHERE is the health dept? The bad practices, cracked and broken dishes, dirty sticky chopsticks - it just goes on and on and they have no qualms about serving food that's 'on the turn' or even outright gone bad! It's enough this last time - they have lost a couple of their steadiest and best customers.

Problem: What would be an example of an positive review?

Answer: Outdoor seating! Only really four good months if this in Pittsburgh, so this is a good place to go. Sugared beet salad was nice and refreshing for a summer dish. I've had most things on their menu and all are good selections. They rotate specials/features pretty often, too. Wine Wednesdays...yes! I love a place with a good drink special. Used to have tarot readings with Rebecca...wish they would bring that back. Only downside is parking which is pretty much a downside in Mt. Washington as a whole.

Problem: What would be an example of an negative review?

Answer:
Called them up snd he was to busy to talk, said he would call back and never did.... I have alot of carpeting and need to stretch some area, they're loss.