Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: Having had a great stay at the Monaco last Fall with friends, I was disappointed (initially) to arrive on Saturday with husband and find that they didn't have our Quikbook made reservation in their system and they had no rooms available for Sat. eve. BUT they immediately took responsibility for their mistake by doing the following: found us a nice room at the neighboring Swissotel and paid for it! Gave us cab fare to get the 4 blocks over there. Paid for our valet parking $33 that eve. So naturally when they asked if we were interested in returning for Sunday eve (when they did have room), we said yes. When we returned, they gave us a corner suite with jacuzzi tub for our $139 quikbook rate! Now that's what I call a recovery!!

A:
positive