Problem: What would be an example of an positive review?

Answer: Located in old Montreal, long lineup, great atmosphere, small boutique for gourmet chocolates and teas. If you're looking for big dishes with greasy bacon and sausages, this is probably not the place for you. This resto is similar to Parisian bakeries, the croissant, baguettes and confitures- my kind of establishment. I got the brunch sante and my yogurt was soooo good, creamier French style yogurt, love it. The artisanal breads were good and overall this place is a winner for me, I like simple breakfast with great coffee.

Problem: What would be an example of an negative review?

Answer: I have been an advocate of Banker Insulation since 2007 when they did some insulation work for my Garage in Surprise. Did a great job and couldn't be happier. In 2011, they did it again to our home in Goodyear. Great job again. Decided to use them at our business location in Goodyear, why wouldn't we. The actual job of removing the old insulation and installing the new looks great. But prior to the insulation job, we had the epoxy floors done so keeping them nice was critical. The sales manager suggested some boots for the lift so that the lift didn't cause issues with the floor. Sounds great to me. After the job was done, the floors were scraped and scratched and it did not look like either of the lifts had any boots on them. I do not know how they got scraped up, whether is what the lifts supports, staples on the floors and turning on them, I really don't care what did it. I just wanted them to be exactly how they were. Come to find out, that boots/diapers are for the bottom of the lifts, not for the tires, so that the lifts do not leak oil on the floors. That was not made known until after we were trying to come to problem solving answer. My $10,000+ epoxy floors don't look like $10,000+ floors any longer. They would rather say that it was not their fault when no one else is in the shop while they are working then keep a continued customer happy. $750 out of a $6000+ invoice, It is really sad. Am I an advocate now? I can't. If they come back and offer to fix the floor, I would say that they did the right thing and would become an advocate for them again.

Problem: What would be an example of an positive review?

Answer:
2 visits. 2 very good experiences. More visits to come, for sure. I had been warned off by some people, but then my brother was in town from NYC and raved about it. He is spoiled for food and is not easily impressed. Maybe things were bumpy when they opened? But from our experiences so far, they've got it worked out. It's a pretty interesting Bistro-style menu, with the expected Steak Frites and Mussels and the like. But they've also got stuff like Chicken-fried Sweetbreads and Escargot Cassoulet. Pretty adventurous for the middle of Old Dooshtown Snottsdale. THINGS WE'VE TRIED Fried Green Tomatoes Green tomatoes, almost too perfectly battered in a grainy breading. Too perfect, like they look like they came out of a bag of frozen fried green tomatoes. Like fried zucchini at a sports bar. BUT, they are topped with a generous helping of lump crab meat in a spicy light cream sauce. I prefer my fried green tomatoes kinda messy and pan sauteed, but with all the bitching, I've ordered them twice and love them. Brasserie Burger Perfectly medium-rare coarse ground juicy beef, on a brioche bun. Excellent. Pork Cheeks Rich and creamy pork cheeks with grits and greens, and pork rinds as an interesting added texture. Frisee Salad Lardons (basically, bacon) and a delicious cream sauce over frisee with a poached egg on top. Rich, but great. Not overly salty. Steak Frites A really nice, perfectly chewy perfectly cooked medium rare steak. Every bite edible. No gristle or inedible fat. A little thicker than a real French bistro steak. Accompanied by yummy frites - I assume double-fried with some duck fat involved. French Onion Soup My buddy Dave got this on our man-date. Looked great. He said it was. Shrimp with Grits See above. SERVICE Whatever. Took our orders, served our food well. No hiccups. Really looking forward to trying the Vietnamese sammich - bahn mi, among other things. All in all, I think they're on the right track. Hopefully they can survive the Southbridge curse. Nice that it's within bike riding distance for us too. Added to the wonderful Cafe Monarch, Old Town is gettin good :-) w00t!