Q: The bubble tea is pretty good. I'd often stop here after class and grab one to bring back home. Food-wise, they're average for what else you'll find around in Champaign/Urbana. That being said, unfortunately the service here leans toward poor/fair if you're white. There, I said, it. I'm not taking it back. I've been here multiple times with my buddies and we were ignored or hardly waited on. That would be understandable if we were loud or obnoxious, but we were 4 quiet white guys. One time we went in, were seated, and nobody came to take our order. I went up to the counter after about 15 min to ask if we could order. In broken English I was told that someone would be there to take our order. After another 5-10 minutes of waiting we decided to just up and leave. Awesome.

A: negative

Q: I very unfortunately had a bad experience at this location this morning. I frequent the location in Scottsdale Quarter and love it there--people are friendly and the coffee is wonderful! It's clean and organized and the music is great. This location didn't have any of those things. The staff was rude and while it was busy, they need to learn to be friendlier, especially to someone who is actually being friendly. There were a couple rude people in front of me, but rude customers are a part of life. Treat every customer as a new experience. The counters were dirty, there was a weird sign with an old woman on it with some quote about not being offended by being carded--it looked like something that should be hanging up in a TGI Friday's. I think this establishment is really hurting the Press Coffee Brand name. Perhaps management should be instilling some better customer service practices? Everyone seemed unhappy and this comes from the top down. I would suggest going to the Starbucks near the a14 gates. The iced coffee was pretty good, but they were out of espresso at 7:30am. I hope the management makes some changes.

A: negative

Q: First time here, was very pleased. Very good pitas and gyros, cool location downtown as well.

A: positive

Q: I used to like this place. First I was told that if you get the 2 for 5 deal but only get 1 its 2.50. Ok so I order 1 get up to the window and get charged almost 4 dllrs. Ok whatever I leave. I get home and there are hardly any fries in the fries I ordered and they are soggy and nasty. Then my fish sandwich was like a hockey puck. I think I will be headed somwhere else next time.

A:
negative