Problem: What would be an example of an positive review?

Answer: Vraiment, un beau spa situe... sur le fleuve Saint--Laurent, dans le Vieux--Port de Montreal! Oui, le Bota Bota porte bien son nom, car il s'agit d'un ancien bateau converti en spa de luxe. Je suis venue ici avec mon amie Linda lors de la Nuit Blanche. Nous avons essaye les bains exterieurs chauffes, les saunas. J'ai adore le sauna humide a l'eucalyptus! Wow! Extremement relaxant. Le soir, la vue sur la ville est superbe. J'ai bien aime mon experience, mais il y avait beaucoup de monde (ce n'est pas un reproche, je le savais a l'avance a cause de l'evenement ce soir--la). J'espere seulement pouvoir y retourner un soir plus calme...

Problem: What would be an example of an positive review?

Answer: I bought this tour for 2 on Living Social and had such a good time. Not only was the tour very informative about old Vegas, we got to eat at a nice grouping of food places that had really good food. Plus we were able to walk off the food and learn along the way. Vickie and Ethan were wonderful guides and my friend & I had a really good time. I would do it again in a heartbeat! Plus Vickie let us know that she changes up the food vendors so it would be something different. Nice way to spend an afternoon.

Problem: What would be an example of an negative review?

Answer:
My siblings and I were seated outside on November 7th in the late afternoon. The food was medicore and mostly came out cold but I would have given 3 stars because the service was excellent. However, our issue was the feral cat the establishment allows to roam the outdoor dining area. We were told that this cat roaming our feet has already had two litters and is obviously pregnant again. It was very unnerving to have a feral cat bothering us & making us feel uncomfortable. There are agencies that can be called to help this cat such as the Feral Cat Coalition. I would suggest that management be a little more proactive not only for the cat but for their customers.