Q: negative

A: Two strikes you're out Barrio Cafe. I love supporting local businesses and have been so pleased to see the arrival of so many to the airport but when I'm at the airport I must put efficiency first. This is where barrio Cafe sadly fails. In the future I will stop in for a drink but I will only sit at the bar and nothing more. This is because the service is sadly some of the worst I've experienced. On two separate occasions I've eaten here and both times the lack of service have almost cost me to miss my flight. After serving the food the wait staff seems to disappear and it's impossible to find them. I would ask and ask and then when I note my need to hurry for fear of missing my flight I have been snidely commented to by the staff. The food and drinks are good but I think the customer service and efficiency needs major improvement if they want to be successful in an airport environment.

Q: negative

A: I work right down the street from Donovan's and had been looking forward to trying it for a while. My husband and I decided to treat some friends to a nice steak dinner. They wanted to go to Flemmings, but we convinced them to go to Donovan's, not a good decision in retrospect. Yes, the food is terrific, our steak/seafood selections were delicious, but the service and the ambiance was really lacking. I think if you are going to charge that much money for a steak or a piece of fish everything needs to be on point. They sat us in a strange, claustrophobic room in the middle of the restaurant with extremely bright lights. We were sort of segregated from the rest of restaurant. We had two waiters, both of which ignored us for most of the night. We kept having to ask our busser to locate one of our waiters so we could order cocktails/dinner/etc. At one point, we had so many dirty dishes and empty glasses that we had to pile them on the corner of the table. Then the kicker, after we paid our bill and left, the restaurant called me in the car on my way home and told me they didn't charge us enough money. Unbelievable, yes, but sadly true. My husband and I eat out a lot, and I cannot recall a time EVER that a restaurant called me and to tell me they wanted to charge us more money after the fact. The caller said to make up for their mistake, they will buy us a bottle of wine next time we visit. Fortunately for us, there will be no "next time." There are plenty of other, much better options to eat in Phoenix.

Q: negative

A: The food is really good- the customer relations stink. We've been many times and always enjoyed the food, but the loud dance music, which is played even at lunch time, is clearly for the enjoyment of the employees. The last time we ate here, we asked to be seated away from the overhead speakers. Still, it was so loud we couldn't hear each other, so I eventually asked the waitress to turn the music down. She did, but right away one of the sushi chefs confronted her and angrily turned it back up! Won't ever be back. I'm really tired of restaurants playing music or t.v.s. Some of us actually talk over a meal.

Q: negative

A:
This place is pretty meh all in all. The hot dishes at Buffet Asia are pretty comparable to the stuff here. The Korean grill is the only way you're going to get your money's worth. The quality of meat was just ok and the atmosphere is pretty blah. One and done for me.