I'm really picky about where I get my car washed. I've been to this place a handful of times because I used to live near it. I go here only when I'm on this side of town. When it first opened a little over a year ago, it was wonderful. On days when it's busy, the level and dedication of cleaning the car falls. On others when it's somewhat slow the job that is done is wonderful. It's hit and miss. What is always going on are the guys who want to do the windshield repair? I hate it. They just won't let up. They're really aggressive. I tried to ignore one of them (and this made it my last visit ever) and he literally yelled, "HEY YOU - I AM TALKING TO YOU. WHAT'S YOUR PROBLEM?!" It's the same pushy guy that I always see. You'd think he'd remember me by now because each time he's asked me, I've told him that I'm getting the windshield replaced next week. I looked at mister yelling at me and said, "I will answer you when I'm done with this man. No need to yell." The extremely nice man who was helping me decide on what I should get done on my car had the decency and grace to look embarrassed at the antics of the windshield repair man. I also told the man that I will not be returning because of the windshield guy. Overall, I just felt so uncomfortable at the approach of the windshield repair person that I can't even bring myself to recommend this place to anyone. The car wash is good, but the windshield repairman just spoiled a good business. Too bad the Classic Car Spa people don't really care.

negative

I found out about this neat stretch of paved biking/skating/moonwalking/you choose road and took it on as a bit of a challenge accepted thing, as it sounded a little too good to be true (12 miles of pretty much uninterrupted, not pot hole ridden or cracked pavement? I was skeptical, but I love a good bike ride) It doesn't disappoint at all, and not only is it a slick ride, it passes through a handful of parks and lovely scenic areas that are loaded with trees so you're not constantly in the sun (If you go at 2 pm... in the summer, which I did) and let me just tell you I channeled my inner little kid every time one of the hills came up for an underpass- had a blast and plan on doing it at least every other week :D As a side note, it's surprisingly barely packed whenever I go, but perhaps I'm missing peak times? I'm usually on it from 8am-10 am and any time after 2pm. Last point to make- the park near the McDowell/McClintock area is STUNNING- mini lakes and green all around make it a cool hideout from the barren AZ desert landscape.

positive

Five stars is based on the free parking alone! I'm a Hilton Rewards member, so they upgraded me to a suite AND I was the guest of the day, so I got some free bags of chips and water bottles. Not much, I know, I know, but I don't really care because I was so excited to win something! Beds were comfy, and I looooove breakfast buffets! Pretty good location.

positive

I love the food and their other location is fantastic but I don't think I'll be going back to the new one on Sahara, at least until they get things under control. The service was terrrrrrrrrrrrible. We waited for ages and ages for someone to take our drink order. We waited for a while for our drinks. We waited for our food. When we got our food, they gave me the wrong hamburger and then I had to wait for the right one to arrive while my husband's sat and got cold. THEN it took a while to get the check, and to finish paying. I think we were there for 2 hours total (and during that time, not one single person asked me if I wanted a drink refill!). The food is still really good but the service is astoundingly better at the old location so I'll keep going there, even if it is further away.
negative