You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

This review is for hotel only.

We've stayed here a half-dozen times in the past, but never again.

The good: Large rooms, large bathrooms, good a/c, good water pressure.

the bad: Some little things that in the past we overlooked:
noisy rooms - the door closing mechanism slams the doors -so you hear it all night long.
terrible in-room coffee
mattress not much softer than granite...marble maybe?
the restaurants at the casino offer poor quality food and poor service

Why we won;t come back? First, when you check in now you have to scroll thru screen after screen of legal releases, waivers, and addendums. Uh oh. Next, they started the $14 a night resort fee. This is for the pool, wi-fi, and a "fun book" (examples include a discount on a cup of coffee at the casino). Unfortunately, if you need wi-fi to work, don't stay here. In the past, the wi-fi reception in the rooms was marginal. Now, with the resort fee we expected them to be improved. Nope.

We got to our room, and the wi-fi was 1 bar. I ran a speed test 5 times. 3 times it timed out and twice it gave dial-up speeds. Then it pooped out - never to come back during our stay. We called Southpoint tech support and spoke with "Krysta" (sp?). She was a dedicated employee who did not seem to know much about tech, and could care less about my call. I asked her to have a manager call us. Never happened.

To us, Southpoint has jumped the shark. The cheap rates were enough to put up with the negatives, but now with the higher rates and worse service/amenities we will now go elsewhere.
1 star

So I ordered a large pepperoni and mushroom pizza and the bacon cheese breadsticks online for carry out at this location. I was never sent a confirmation or even a time to pick up my pizza (let's note that Pizza Hut gives you a confirmation before you even leave the site, and Domino's tells you exactly where your pizza is at in the process!). So half an hour later, waiting for this friggin' email, I leave to go pick it up. Of course I get there, and they have to confirm my credit card and all that jazz, I get my order and take it home. When we finally sit down to eat, it's already cold. Fabulous. They seem to be a little stingy with the mushrooms in particular. Also, the breadsticks are pretty lame. I imagine it started out as a small pizza crust, and they put cheese and bacon on top. Nothing like the photographs at all.

All in all, if you're dying to order Papa John's here are some tips:
1. Don't order online.
2. Make sure you remember to ask for cheese and peppers, because they surely won't ask you.
3. Don't order the sides, I imagine all the breadsticks to be as lame and flat as mine. I think or 10 are supposed to come in an order, you get them all, but some pieces end up being half the size of others (round pizza crust).
4. Make sure you order double toppings, because I imagine that to be comparable with other pizza chains.
1 star

We had their cheese steak sandwiches. Very good and very reasonably priced.
5 stars