Came here tonight for the first time. I probably won't be coming back. Service was slow-a total of an hour for food to come out. It was understaffed. Don't waste your time.

negative

This is one of the strangest restaurants ever. The entrance is an almost-hidden door at the corner of a block that leads you into a narrow, not-so-clean staircase down into the basement. You might mistaken buying lunch for buying some other questionable things, but rest assure you're going the right way. At the bottom of the stairs you'll see a door that only opens if you're still standing on the stairs because otherwise it will hit you. Okay, now you're in the restaurant. When you first walk in, you'll find a row of refrigerators with beverages like you would at a gas station convenient store. The difference is that the whole row is filled with beer, all kinds of beer. You can get 40s, 6-packs of domestic, imports, hard lemonades, etc. After describing all that, the weirdest part is... this is a fast-food Korean restaurant! You can get bulgogi, kalbi, duk in soup, kim chi, etc. Weird right? The food is decent and it's a great lunch spot in the heart of Oakland. If you haven't been here, just the experience is worth the trip!

negative

First of all if I could give 0 stars I would, the reviews about poor costumer service are sadly true..I went in looking for some new things to add to my collection, mind you I am a mac fanatic and love the product but when I went into this store I was greeted by one girl and had asked about some of the product and was given a very vague response instead of her offering to apply the product to see how I would like it. At this point I was slightly irritated so I looked to see if there was anyone else to help me but I see most of the employees towards the back amongst themselves. Needless to say I only bought one thing and did the rest of my shopping at sephora. My suggestion is to skip mac and go to sephora where they are super sweet and helpful. I really hope a manager reads these reviews and makes sure that the MAC employees pay more attention to customers and less time chit chatting with each other..customers are not there to beg an employee to help them, maybe employees should take some extra training in costumer service.

negative

Too pricey, and does not offer a good coffee. As a daily homemade coffee drinker (not Starbucks), this shop provides a HoRRIBLe horrible coffee. I can't call it coffee at all. My cafe au lait taste like water with milk, the regular coffee taste like the brew has been sitting there for 24 hours. Eww!!! Never come back. Should have listened to my husband for breakfast buffet. Two stars because of the sitting area.
negative