Q: negative

A: I wouldn't have had a problem paying high prices for mediocre food if at least the service was good. You would think that being as close as they are to US Airways center that they would staff accordingly too. No such luck tonight. $70 later, still hungry and thirsty, I would not recommend this place to anyone. Managers should pay more attention to the guests less to the hostesses.

Q: negative

A: I support small businesses and would like to start this review off with the positives. The service was friendly enough and the food was prepared with speed. However, the food left so much to desire for, it wasn't fulfilling at all. I was still hungry even when leaving. The flavor was mediocre at best. Am I willing to give this place another chance? Possibly, if portions get bigger and more flavorful. Again, thank you for the customer service.

Q: negative

A: I cannot review the food here because I did not even have the chance to try it. We arrived at around 12:00pm and were immediately greeted by the hostess who sat us in a booth. We waited 20 minutes and watched 2 or 3 different waitresses/employees walk right past us, bus nearby tables, and even good off nearby. Then a man was seated 2 tables away from us and was greeted IMMEDIATELY. That is when we decided to leave. After reading many reviews I was so excited to try out this place for the first time and was terribly disappointed. I work in the restaurant industry as a bartender and mid-level manager and I understand that there are different scenarios that may cause a delayed greet time or delayed service, but in my book, 20 minutes is unacceptable. Hopefully that was just a fluke in the staffing that day and no one else experiences a similar situation, but I unfortunately will not be back.

Q: positive

A:
4th time here and still the best service I've received. Being a mechanic myself, I am fully satisfied with the work and service I am consistently given at My Auto Service.