Q: positive

A: Of all the Smashburger locations in Las Vegas this one is the best! The food is really really good but the customer service of this location is what sets them apart, they are WONDERFUL!

Q: negative

A: It was my birthday weekend (same as Super Bowl wknd) and I booked my room two to three weeks in advance. I spoke to several reservation clerks and was told a certain price. On arrival Friday the 31, I went to check in and was given a different price. Which was very disappointing seeing how I was expecting one price for several weeks. The manager at the time said it was nothing he can do but just give me the one night I paid for if I didn't pay the 900 in cash for the other night,resort fee,and damage coverage. I could not stay the extra night. I instantly started crying trying to figure out why I was told something different. Long story short the employees there was insensitive about my situation and didn't do anything to help me or figure out what went wrong. The only one that was caring was the lady that checked me out the next day. My birthday weekend was completely ruined because I had to wake early and find somewhere else to stay because of the miss hap.

Q: negative

A: Avoid at all costs. The dining experience couldn't have gotten much worse, save a hair or bug in the food, here at Steiner's. From very mediocre food (of course they ran out of their nightly special, as well) to completely neglectful service (yes, you, blond pony tail girl!), this was completely unpleasant. Decided to give our neighborhood Steiner's a try instead of the go-to, always reliable, always delicious, always friendly Roadrunner. Major mistake. Steiner's is crossed off the list. Let me save you the trouble of finding out for yourself. :( Should have a 0-star option.

Q: positive

A:
This particular Jiffy Lube happens to be one of my favorites as they are always honest in what they do. They do not pressure you to buy services you don't really need at the moment. What you want is what you get and they are flexible about pricing as their website has a discount for an oil change. My last visit I was unable to print the coupon from their website however they took my word for it and honored the $8.00 off of my oil change. In the past I have always been wary at other places wondering if they really did the work I paid for. Here I don't have to worry because you can see they have integrity and actually do the work and prove it! They get paid hourly and are not commission based like Purrfect Auto who has been in the news for scamming customers by high pressure sales and not doing work that people paid for. I was a past victim of Purrfect Auto many years ago when I first moved to Las Vegas and never again will that happen! The prices are fair at this Jiffy Lube and they do the work with a smile as the staff is super friendly and knowledgeable.