Q: I'm taking a test and have to guess the right answer to the question after the article. Article: Dealing with conflict in the workplace is rarely easy. Hurt feelings and anger can lead to lower employee morale as well as a loss of productivity and a poor work environment. As a manager. you should find some ways yourself to solve the conflict. The goal is to build a team-centered workforce. You can use role-reversal methods to help each employee understand how the other feels. This model works best when there are only two parties involved. You can hold a meeting with annoyed workers in your office. You might say. "Jane, explain to me how you would feel if Nancy went to lunch with your clients ( ) without telling you?" Or. "Nancy, how would you respond if Jane came to me with complaints about you, but hadn't tried to talk to you about them first? " Workers often respond better to praise than criticism. By publicly drawing attention to employees who have healthy work relationships. you can increase the awareness for those who encourage any conflict. Avoid mentioning teams or departments that are being troubled by conflict. Instead. focus on the teams that work well together You might say. " _ ," or -Special thanks to the finance department for their teamwork in making sure that the quarterly reports were accurate" And help your employees see that differences can be good and don't necessarily lead to anger or disagreement This is one of the best ways to settle workplace conflicts. You can meet with employees and try to stress the value of different techniques. This lets all parties know that their own styles can be effective. You might say. " I know you disagree on how to market our services. but when you combine Jim's email marketing with Joe's personal one-on-one phone calls, you can increase sales. The two of you go well together. " Or. "I know you have different styles for interacting with clients. but Sally's take-them-out-for-coffee approach works well together with Ann's formal business meeting style Both are necessary for building relationships and getting work done. " Question: The author's purpose of writing the text is most likely to _ . Options: A: inform B: persuade C: instruct D: eutertain
A: C

Q: I'm taking a test and have to guess the right answer to the question after the article. Article: Do you know that many clowns go to school to learn how to be funny? How would you like to go to that school? You could learn how to walk and talk like a clown. Then you could make people laugh. Clowns may go to school for a year. There they learn to move in funny ways. They learn to run and jump like different animals. They also learn how to fall down in a special way. They make sure they don't get injured. They make every move look easy. But really it's hard work. In a school clowns decide how they will look. They make funny pants and tops. Then clowns have their funny long shoes made. They also learn to make up their faces. Clowns carefully put special paint on, so they look silly. They start by making every part of their feces white. Then they use red paint around their mouths to make them look big. Clowns may paint re spots on each side of their faces, too. Big red noses are added. They put on funny hair or funny hats. Now they look silly. They are ready to go to work! You can see clowns at the circus or parade. They do funny things to surprise people. Ten big clowns may get out of a very small car. Or they may walk on a high rope. Then they almost fall. The faces they make when they try to stand up again make people laugh. Question: Which of the following is NOT mentioned in the passage? Options: A: Clowns learn to be funny at school to make people laugh B: Clowns wear strange pants and tops and funny long shoes. C: Clowns don't feel frightened when they walk on a high rope. D: Clowns put on funny hair and hats and make faces
A: C

Q: I'm taking a test and have to guess the right answer to the question after the article. Article: Wearing seat belt is,of course,the first step to safe driving.These additional measures might also save your life. Count to three.Keeping up enough space between your car and others is extreme1y necessary.Jim Clark,a California driving instructor,suggests a least amount of three seconds'following distance.To figure this,pick an object on the roadside ahead.When the car in front of you passes it,start counting one-thousand-one,one-thousand-two,one-thousand-three.If you get to that object before you reach one-thousand-three,you don't have three seconds of following time --- time needed to keep away from accidents. Let followers pass."If someone's driving after you,get out of his way,"Clark advises."You're better of being safe than right." Expect the worst.In a study,the Federal Highway Administration found that 68 percent of drivers do not come to a complete stop at stop signs.When you're driving and see someone come near to a stop sing,assume the person's not going to stop. And when you stop at a crossing and another car comes near with its turn signal on,don't take it true that the driver will turn.Instead,wait until he turns.He may have had the signal on for miles. Stay outside.In crowd,multilane traffic,drive in either the outside--left or outside--right lane."That allows you somewhere to go if a problem develops,"traffic expert Francis Kenel says."If you're in the middle,all you can do is to pause from time to time." Question: Mr.Kenel tells us while driving in multilane traffic _ . Options: A: we'd better find somewhere to go B: it will be better for us to drive in the outside lanes C: it is safer to drive in the middle D: we must drive on the left
A: B

Q: I'm taking a test and have to guess the right answer to the question after the article. Article: "Bad luck always comes in three" and last Saturday seemed to prove it. After trouble with the car, the television, we spent the evening waiting for the next trouble. Shortly after dinner we both smelled smoke. My wife, who was often careless when cooking, ran to the kitchen but returned looking puzzled. I rushed up the stairs to see smoke coming from under our bedroom door. I went to the bathroom and tied a wet cloth over my face. Then I returned to the bedroom, opened the door andcrawled in--there would be less smoke at floor level. With one hand reaching out in front of me I advanced carefully feeling for the switch to turn off the electric blanket. At that moment I heard the bell of a coming fire engine. Thank goodness my wife had not been wasting her time. Question: The wife rushed into the kitchen because _ . Options: A: the smoke came out of the kitchen B: she left something in the kitchen C: she was afraid the smoke was caused by her carelessness D: things in the kitchen were easy to cause fire
A: C