Choose your answer: is the following review positive or negative?

Short staffed, long time waiting for service. Although our server was friendly and apologized for the long wait, She was not knowledgable on specials or products. After ordering 4 pitchers with a group of friends and realizing a trend that they do NOT fill them all the way to the top, I asked the bartender to please top it off and she refused saying it's not their policy and she knows what she is doing. You should be able to get 4 full pints out of a pitcher, but this was not the case. This is maybe not a huge deal to some, but it's ripping people off and the fact that they didn't want to fix the situation, was upsetting. You order a 64oz pitcher, you should get 64oz!

Available choices: i. negative; ii. positive;
i.