Q: negative

A: Bad customer service the female that took my order in the Drive Thur had a bad attitude. I ordered the number three double cheeseburger and fries and small drink. The food was horrible. You can tell everything comes frozen you can taste it. I would not recommend this to anyone.

Q: positive

A: I love this place, you can get great titles for cheap if you buy used. Normally you get good stuff even if it's used. If it is busted they will replace it. I got my Nintendo DSi XL here. They remind me of a place I used to go to a place called Gamers on S. Rainbow near Spring Valley by Vons. Oh well, Gamestop is awesome. Not a lot of cash but want a cool game, try Gamestop, you may like it.

Q: negative

A: C.A.S.A. how I have tried to like you. I would say I've been there 30+ times and certainly more than that if you consider it's previous life as Chronic Taco (same owner, same problems). For the purpose of this review I will stick to the outside bar since that is where I have spent of the majority of my time. I will start out with the one positive that the food here is fairly decent for inexpensive bar food. They have a creative twist on several entrees that make it worth the occasional stop in. Location-wise the sun makes it difficult to enjoy this place year around and it can be down right blinding during sunset. Location isn't what really kills this place though. It is the lack of any operational savvy by the management team and disengaged owner. I certainly see Scotty there fairly often but he never seems very interested in anyone other then his friends. I often joke when I get dragged here that they will certainly mess up my drink run out of a key ingredient (like soda water) or just in general make a mistake. However, it's not even the mistakes that kill this place for me. It's the horribly rude bartenders and managers. It's so bad it's almost funny. They give me someone else's credit card back and glare at me like it's my fault ? Ok C.A.S.A. . I've tried. I hope you are successful, but I just can't come here anymore.

Q: positive

A:
UPDATE 2/8/06

Well, I had to take a star off because the Spanish Latte at LGO (Le Grande Orange) seriously kicks ass. I hate to say it, but Hava Java just can't hold a candle to it. But I still really like Hava Java for coffee and it is a nice place to sit. It also had the bonus of being connected to a genuine gelatoria.

++++++++++++++

The best coffee I have had in Phoenix. I wouldn't give it 5 stars in the greater coffee universe, but it is way better than what you will find at Starbucks or Coffee Plantation (which hardly qualifies as coffee in my book). Until I find better in Phoenix/Scottsdale I will let the rating stand. Bonus points for being connected to a gelato shop. Baked goods/pasteries are average. Pleasant atmosphere.