Problem: We dined at this restaurant which is located in the Rio. Poor experience! The service was very poor and not much better than the food. Few, if any, of the wait staff could speak English and they appear to cater to mostly Chinese tourists. Had difficulty getting our water glasses refilled. My wife requested another bowl of rice, but it took them 10 minutes to deliver it. We requested a second dish of an item and after 10 minutes, they finally told us they ran out and had to cook some more -- we cancelled and left. Servers came by with carts twice, then we could never get them to come by again--worst Dim Sum ever!
How would this review be described?
++++++++++
A: negative

Problem: The service was so so, usually when there is a shift change at the bar it is nice to let those with tabs know you'll be leaving. That didn't happen. Late afternoon they have a very limited menu. I ordered the penne marinara and meatball. The meatball was barely lukewarm and a tad overcooked. I wasn't a fan of the seasoning selection in the sauce. The menu listed that it was served with garlic bread. It did not come out with it and when I inquired the bartender didn't know if it did or didn't but he would get me a piece. When it came out it was overdone. In the end, cool decor and good location. Kinks need worked out and more attention paid attention to details.
How would this review be described?
++++++++++
A: negative

Problem: I went here for lunch and it reminded me of Paradise grill and cafe in St. George, Ut. I was greeted by friendly person at the door with a bright smile. She went over the menu and made suggestions of what to try. I had the pesto chicken pannini. It was good. Like the other reviews, the portions are small. I was surprised at how small the sandwich was compared to the big box it was in. Maybe I'm not used to an actual serving size. None the less I have no complaints. I didn't feel heavy after eating my sandwich. Nice to have more healthy alternatives in the area. I definitely return to try more items on the menu. The decor is nice. The place is very bright inside. At times it was hard to hold a conversation due to the loud music. Overall, you guys will see me again.
How would this review be described?
++++++++++
A: positive

Problem: I bring my kids here for their cuts. They do an excellent job with them. While I'm waiting for my 7 year old daughter, I can hear her chatting with the stylist. It's super sweet and reasonably priced. Free drinks in the lobby/waiting area.
How would this review be described?
++++++++++
A:
positive