instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
I will never use Ambassador East Hotel again. The first appearance you get is a very dark and dreary type setting. The exterior of the hotel was in desperate need of repair. The customer service was not as good as you would expect when spending your hard earned money on a hotel room. In this hotel you are spending more than the average amount of money on a room that is smaller than the average hotel room. I felt rushed out at check out and didn't have an enjoyable experience at all.

answer:
negative

question:
I stayed at the hotel for 5 nights in mid-March and was so disappointed with everything. The room was small, the carpets in the looby were smelly, no bathtub in the washroom and view of brick walls from the windows. Not even free internet which even the cheapest hotels offer these days. It costs $10/day to connect to internet. If you want to use internet in the lobby, minimum charge is $5 per use. To use the phone in the rooms for local calls, it is $1.25/15mins and then 10 cents every min. Even the local calls are charged, what a rip off!!! Every hotel I have stayed at offers free intercontinetal breakfast, of course no such thing at this hotel. No indoor pool, go figure. I won this from bidding process at priceline, I will be reluctant to use this service and this hotel in future.

answer:
negative

question:
We live down the block from the hotel. We arranged to have new floors put in our condo while we were away. The floors were not finished when we returned so we looked for an inexpensive local hotel for one night. I think the Ambassador East was the least expensive hotel within a reasonable distance so we decided to stay there. Over the years I had had some visiting groups stay there. I had also eaten there and been to the bar but I had never stayed there myself. The lobby is elegant. The service is great and the room was large and clean although a little outdated. The location is the best residential area in the city (as far as I am concerned -- I live two blocks away) and it is very convenient to North Michigan Avenue ( a good shopping street) and reasonably convenient to the Loop ( the main business area) There are also probably 50 restaurants in all price ranges in reasonable walking distance including some of the best in the city. I paid less than $100 including tax for one night. I am not sure what their regular rates are but I think my deal was the best travel bargain around.

answer:
positive