I came here with friends and it was quite uninspiring. All other factors aside, the food was pretty underwhelming. Of all the Thai places I've been in Madison, this is by far the worst. It was bland, soupy, and sparse. The drunken noodle dish, for example, was drowned in watery sauce, so much so that each ingredient of it had to be fished out of what was basically an overly salty broth. Other dishes that I tried were also all either inundated by liquid or completely oversalted (drowning all other flavors, if there even were any other flavors to begin with). I wish that I could rate it even 2 stars, because it looks like it's family run and they try hard, but the food was definitely not worth it.

negative

We had been waiting for this place to open for a long time. Were stoked to see it was open. Went in on a Thursday night about 7pm and waited about 15 minutes. It is super small inside, the outside is bigger but hey it's like 110 degrees outside! They sat us outside but the misters were great. I didn't mind it at all. Everyone there seemed like they were enjoying themselves. We got drinks from our waiter who was really nice. That was the best thing about it. We ordered 2 appetizers and 2 entrees. Our drinks were empty right away and stayed empty. Then the misters went off...we still had no food after about 40 minutes. The waiter was nice but he was just too busy to stay on top of all of the customers. The food all came out at once, appetizers and entrees. I asked for the misters to be turned back on as it was really hot...some of the other customers were also complaining. They never came back on. My fish and chips tasted frozen and everything was just about cold. My husband said his Mahi tacos were very good. We asked for more drinks and some sauces that never came. We spent about 90 minutes there waiting and sweating. The only positive was the Mahi tacos, so it definitely wasn't worth it. BIG let down.

negative

09/09/14 12:27 PM I was very displeased with the hostess Ashley for making me feel like an inconvenience. She didn't greet us, only asked how many in our party. This location is going under renovations, so it's gloomy.. when I asked if she had a Gluten free menu she snapped back, "We don't have one, but I'll ask the manger. I'll be right back". She never came back, instead I see her setting tables as I looked over my shoulder waiting for a reply. What a way to set MY mood when I come to a place that advertises they cater to food allergies. Mindy our Server however was a sweetheart. She came right over after we were seated & I immediately asked for a manager. Regina the manager came right over I told her what the hostess said to me, I felt as though I was an inconvenience. She apologized, ran to the front and grabbed me a Allergen friendly Menu. You can select your allergens (except Corn). QR.REDROBIN.COM/ALLERGEN-C Mindy asked if we'd like to try a new item, I had to decline because I believe the Root beer float has Corn syrup in it. I'm allergic to Corn also. I had a water with extra lemon. She was so pleasant and patient with me, she came right back as soon as I was done trying to look at the app menu on my phone & then finding the pricing on the actual menu. I had the California Chicken Burger no tomato or bun, wrapped in lettuce (I don't trust gluten free buns, because they usually have corn starch). My boyfriend had the Seafood Scatter, the shrimps were not de-tailed to his surprise. We're used to back home (east coast) serving up food without tails on them. He said the Cod was Flavorless, bu the clams had sand in them just like back home, they were crunchy and delicious. Overall he rated it a 6 out of 9. He was looking forward to the Cod.. We split a Cheesecake at the end, we asked for strawberries on the side because he's allergic to fruit. I had him slice off the Graham cracker crust with his fork. I had the strawberries and we were both happy. Despite bad timing with renovations going on, I appreciated Mindy & Regina's service. Quick speedy service from Mindy also.

positive

If you are looking for a good place to do some country dancing during the week, I suggest coming to Moonshine on a Wednesday night. It's not too crowded and they have a good size dance floor, so you can dance the night away without worrying about getting kicked in the face by a fellow two-stepper. The bartender that helped us (don't recall his name, but early 30's dude) was super cool, not-douchey or bro'ey, and gave great service. The location is a tad hard to find, as it's kind of tucked away but it's right off of Mill, and there was a good amount of open parking nearby just steps away. I have not been here on a weekend, as I try to avoid the younger (early to mid 20's) crowd, but I heard it can get pretty packed. Overall, I had a very good time here and would love to return.
positive