Read the following article and select the best answer. Article: Dear Mrs.Denner, Over the past five months, your husband has been causing quite a commotion in our store. Our complaints against Mr.Denner are listed below: July 2:Set all the alarm clocks in house-wares to go off at 5-minute intervals . July 7: Made a trail of tomato juice on the floor leading to the women's restroom. August 4: Took a bag of _ from the candy shelf and handed out to the passing children to eat. September 14:Moved a "CAUTION--WET FLOOR" sign to a carpeted area. September 15: Set up a tent in the camping department and told other shoppers he'd invite them in if they would bring pillows and blankets from the bedding department. September 23:When a clerk asked if they could help him ,he began crying and screamed,"Why can't you people just leave me alone?" October 4: Looked right into the security camera and used it as a mirror while he picked his nose. November 10: While handling guns in the hunting department, he asked the clerk where the antidepressants were. December 3:Darted around the store while loudly humming the "Mission Impossible" theme. December 6:In the auto department, he practiced his "Madonna look" by using different sizes of funnels. December 18:Hid in a clothing rack and when people looked through, yelled "PICK ME!PICK ME!" December 21:When an announcement came over the loud speaker, he assumed a fatal position and screamed "OH NO!IT'S THOSE VOICES AGAIN!" December 23:Went into a fitting room , shut the door, waited a while, and then yelled very loudly,"Hey! There's no toilet paper in here!" Our video surveillance cameras recorded all these. Never once did our reminding and warning work and therefore we are forced to ban him from the store. Regards, Wal-Mart Question: In which month did Mr.Denner cause most troubles? - In July. - In September. - In November. - In December.
In December.

Read the following article and select the best answer. Article: Gavin Joseph, a teenager with Asperger's Syndrome, was beaten up by a group of people for just being different. Asperger's Syndrome is a developmental disorder that affects a person's ability to socialize. But instead of putting them into prison for what they did to him, Gavin offered them a chance to become more tolerant and understanding. On Thursday night, some kids were talking about how "it's weird " that he is always by himself, attending events alone and watching people, and it was "creepy" that he wanted to be friends with people he didn't know. On Friday night, another kid that overheard that conversation decided to take matters into his own hands and become judge and jury, and this is the result of that. He didn't ask questions, didn't get to know Gavin, never met him, and didn't give him a chance to leave. Gavin was called to meet someone, surrounded by people he didn't know, choked, punched , and left lying on the pavement so he would "learn his lesson". Gavin emerged from the attack with a concussion , a fractured nose, a bruised esophagus and some damage to his eyes, but thankfully, none of the injuries resulted in permanent damage. But here's the truly amazing part -- Gavin refused to press charges against the people who did this to him. Instead of wanting to see them punished, he wants to see them educated. Gavin asked that his attackers do community service that is disability-related. According to his mother, Gavin also asked that they watch a 20-minute video statement he taped while their families were present so they could see the damage they did and hear the event from his perspective. "If you are reading this, I hope you talk to your teens," his mother wrote. "Tell them about disabilities you can't see, teach them to be tolerant of people that are different, teach them that if they continuously see someone alone that maybe it is not their choice to be alone, remind them to ask questions first and get to know one another." Question: How did Gavin react to his injuries? - He fought back bravely. - He was too scared to react. - He decided to turn to court for help. - He wanted to see the attackers educated.
He wanted to see the attackers educated.

*Question*
Read the following article and select the best answer. Article: We can see how the product life cycle works by looking at the introduction of instant coffee. When it was introduced, most people did not like it as well as "regular" coffee, and it took several years to gain general acceptance(introduction stage).At one point, though, instant coffee grew rapidly in popularity, and many brands were introduced(stage of rapid growth). After a while, people became attached to one brand and sales leveled off(stage of maturity). Sales went into a slight decrease when freeze-dried coffees were introduced(stage of decline). The importance of the product life cycle to marketers is this: Different stages in the product life cycle call for different strategies. The goal is to extend product life so that sales and profits do not drop. One strategy is called market modification. It means that marketing managers look for new users and market sections. Did you know, for example, that the backpacks that so many students carry today were originally designed for the soldiers? Market modification also means searching for increased usage among present customers or going for a different market, such as senior citizens. A marketer may re-position the product to appeal to new market sections. Another product extension strategy is called product modification. It involves changing product quality, features, or style to attract new users or more usage from present users. American auto manufacturers are using quality improvement as one way to regain world markets. Note, also, how auto manufacturers once changed styles eagerly from year to year to keep demand from falling. Question: Marketers need to know which of the four stages a product is in so as to _ . - promote its production - work out marketing plans - speed up its life cycle - increase its popularity
**Answer**
work out marketing plans