Q: My air conditioner broke Monday. I contacted my home warranty, First American Home Buyers Protection, and they contacted L&S air and heating, a contracted vendor, to complete the repairs. It is now Saturday, and they're scheduled to make the repair. It will be their third visit to my house to troubleshoot and complete the replacement of a compressor. So... Three visits to replace a part. I'm sure the technician was more than capable to effectively troubleshoot and replace the part in the same visit, which would have been wednesday. But. Because I'm going thru a warranty company, I've gotten ZERO consideration from this company. Despite letting them know I have a 5 month boy at home and it's 92 degrees in my house, this company did nothing to speed up the process. Completely worthless customer service. If I had been paying them directly they would not have blown me off all week. They will get paid the same amount regardless, so to them I am nothing. Horrible customer service. Horrible. I also plan to cancel my home warranty policy, in case anyone read this far.

A: negative

Q: I went to Dr. Lesani a few years ago for a robotic surgery on my kidney. Up until my surgery was over, he was kind, patient, and very caring. AFTER the surgery however, when I would end up in the hospital (for a different condition. He is a good surgeon, and the surgery was successful) He became defensive, abrasive, and mean, saying things like "The surgery was successful!" Um...yeah, I know it was...but what else is going on with my kidney? Not to mention the fact that he left a surgical clip inside me. His office staff is ok, and his surgical skills are the only reason he is getting 2 stars. His bedside manner and interpersonal skills need serious help.

A: negative

Q: Alright, this was my first time in Vegas and in a Vegas hotel, so maybe they are all like this, but based on walking through the MGM, I doubt it. Firstly, the adjoining rooms that we were supposed to have were suddenly not available, and there weren't even any rooms we could book next to each other, although the hotel looked less than crowded. The closest we could get was in the same hallway. Then when we got to the elevators... it looked so rundown I didn't want to go into it! I have a fear of badly maintained elevators, and this one was scratched and old looking. Our floor's carpet was in no better shape: dirty, and crinkled. I wouldn't let people into my house with the way that looked. I felt disgusted that I was paying for that. The room itself was okay, except the fact that the blanket couldn't keep someone warm if they were standing with it on in 90 degree weather. I almost wanted to put my jacket over me when sleeping, and I'm someone that can usually tolerate the cold. Then there's the WiFi you pay for, when it's free in Motel 6 or most shady motels, for that matter. Ridiculous. And the customer service... here we go. I have (except once or twice) never been so rudely treated in my entire life. I got lost one night, because my sense of direction sucks in new places, and they tried to kick me out of the hotel lobby because I wasn't gambling but looking to meet up with my people. When I FINALLY convinced them that I stayed there, they demanded to see my room card and wanted to know what room I was in. I couldn't remember that either, just that we were three down from the end of the hall on the left. (I still can't remember the number. I suck with numbers). They continued to harass me until my friends showed up, at which time they told them that I had been acting drunk and they were kicking me off the floor. How drunk could I have been "acting" when half the places around smell like vomit, and I can safely say I was nowhere near that point? When my boyfriend asked what I did, they said that they couldn't say, just that I was drunk. He then said, "Does she look drunk?" To which they had to say no. Then the manager came over and said that we all had to leave and that none of us could gamble anymore. She said it was a "managerial decision." So, if you aren't going to give them money every second, be prepared to be kicked out, even if you're staying there. This place made the worst California hotels look like resorts.

A: negative

Q: Was here during the summer. Got here late because my cousin can't get her ass motivated after a day at Rehab, so despite being hot chicks we still paid cover - oh well, didn't feel like standing outside in the herd. Going in, I really like the layout of this club, I like how the dance floor was like a pit that you had to go down to enter. Music was pretty good, no total wackness of the sort that takes me off the dance floor. Bar service was quick and it didn't take (too) long to get a bartender. Security was a pain in my ass because they kept making us "move along" - oh yeah, like to where? it was freakin packed, but in a good way, not so you couldn't move. Finally made it onto the dance floor and marinated the whole night, lot of really nice and nice looking guys that weren't all trying to take something home and people generally having a good time. I'm sure they were all leftover from Rehab too :) I would definitely go here again, but earlier - definitely before midnight.

A:
positive