Read the following conversation and answer the question. F: Can I help you, sir? M: Oh, yes. I want to buy a color TV set. Question: Where is the man? - At a shop. - At a chemist's. - At a bank.
At a shop.

(Question)
Read the following conversation and answer the question. Beautician: Hi. How can we help you today? Customer: Yeah. I'd like to get my hair trimmed a little. Nothing fancy. Just a basic trim. Beautician: Well, can we interest you in today's special? Customer: Um ... Nah, nah ... Beautician: We'll shampoo, cut, (and) style your hair for one unbelievable low price of $9.99 (nine ninety-nine). Plus, we'll give you a clean shave and a back massage to help you relax. Customer: Well, I don't know. I don't have much time, and ... Beautician: Best service in town! Customer: Well, okay, I'll have the complete service today, but as I said before, I just want to get my hair trimmed. A little off the top and sides. That's all. I mean, that's all. Beautician: No problem. Relax. You're in good hands. Okay, here we go. Now, how does this thing work? Customer: Huh? Wait. You know what you're doing, right? Beautician: Relax, sir, relax. I've been doing this for ten [cough] [Ten what?] Sit back and relax. So, what do you do for a living? Customer: I'm a lawyer, specializing in workplace accidents, and I'm in town for a very important job interview, and ... Beautician: Oops. Customer: What do you mean oops. Hey, can I see a mirror? Beautician: Nothing to worry about, sir. Relax. I'm just making some adjustments to the hair trimmer. There we are. Okay ... Customer: Ouch. That hurt. That really hurt! What are you doing anyway? Beautician: Nothing to worry about, sir. Relax. Customer: That's what you just said a minute ago, and look at all of my hair on the floor. And how much are you really cutting off? And where's a mirror? Beautician: Oh. And time for the shampoo. Just lean back, and we'll wash your hair away. Customer: You mean what's left of it? Beautician: Relax. [Your favorite word ...] Relax. Customer: Hey, hey, and you got shampoo in my eyes. I can't see. Where's the towel? Beautician: Relax, sir, relax. I'm almost finished. Customer: Yeah, just wait till I get finished with you! Beautician: Okay, okay, now let's dry your hair, put a little styling jell... Question: Why can't the customer complain directly to the manager? - The manager is dealing with another customer. - The manager is taking time off from work. - The manager is out to lunch.
(Answer)
The manager is taking time off from work.

Ques: Read the following conversation and answer the question. W: Hello, is this the Reception Desk? M: Yes, may I help you? M: This is Henry Jones in Room 742. I checked in about ten minutes ago. W: Ah, yes, Mr. Jones. How can I help you? M: The bathroom is in an absolutely terrible condition. When I tried the shower, no water came out at all. W: Oh, dear, I'm sorry to hear that. I'll have it fixed immediately. M: And that is not all. There is no soap, towel or toilet paper. W: I apologize for this, Mr. Jones. We're rather short staffed at present. The housekeeper should have checked your room. We'll attend to it as soon as possible. There's been a misunderstanding. M: That's all right. The most important thing is to fix it as soon as possible. Question: Why does the man complain to the receptionist? - Something is wrong with his room. - Something is wrong with the water supply in his bathroom. - Some thing is wrong with the door of his bathroom.
Ans: Something is wrong with the water supply in his bathroom.

(Q).
Read the following conversation and answer the question. M: What do you think of my new suit? W: Not bad. It reminds me of the one I saw at the new department store last week. Did you get it there? M: No, I got it in that big shopping center. It cost me only $ 150. W: Well, I don't think it's a good bargain. Question: What does the woman think of the man's new suit? - It is expensive. - It is fashionable. - It is a good bargain.
(A).
It is expensive.

Read the following conversation and answer the question. W: Now, could you tell me where the idea for the business first came from? M: Well, the original shop was opened by a retired printer by the name of Gruby. Mr Gruby being left-handed himself, thought of the idea to try to promote a few products for left-handers. W: And how did he then go about actually setting up the business? M: Well, he looked for any left-handed products that might already be on the market which were very few. And then contacted the manufactures with the idea of having products produced for him, mainly in the scissors range to start with. W: Right. So you do commission some part of your stock. M: Yes, very much so. About 75 percent of our stock is specially made for us. W: And the rest of it? M: Hmm, the rest of it now, some 25, 30 years after Mr. Gruby's initial efforts, there are more left-handed product actually on the market. Manufactures are now beginning to see that there is a market for left-handed products. W: And what's the range of your stock? M: The range consists of a variety of scissors from children scissors to scissors for tailors, hairdressers etc. We also have a large range of kitchen ware. W: What's the competition like? Do you have quite a lot of competition? M: There are other people in the business now in specialists, but only as mail-order outlets. But we have a shop here in central London plus a mail-order outlet. And we are without any doubt the largest supplier of the left-handed items. Question: What does the man say about his stock of products? - Most of them are specially made for his shop. - All of them are manufactured in his own plant. - The kitchenware in his shop is of unique design.
Most of them are specially made for his shop.