Input: OPTIONS:
- negative
- positive What would be an example of an positive review?

An example of an positive review: This place is a great. If I lived in Vegas I would be a regular for sure. Great food + great service + clean = happy me.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: I would not recommend this place. I went in recently for a fill on my acrylics. They don't have the best color selection, the fill took almost 2 hours and within 2 days 2 of the nails had broken!

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: Please read this carefully. If you have elderly parents or a disabled person in you family, do not order service from DIRECT ALERT !! Terrible quality of device as well as customer service! Since 22nd of May, till now June 06th, their customer service has not returned my calls and emails about their poorly constructed devices not working properly. Manager is not calling back ( they claim she will return call in 24-48 h, now is 386 hours) and no calls or email from them. On 28th of May, I sent letter to the president of Direct Alert, and up to today a week later (June 06th) I haven't received any response from him as well. I ordered Direct Alert service for my Mom, 4 years ago, after my Father past away. She is disable (in wheelchair) now 83, with lots of health problems to make sure she will be able to call for help. The device was hard to connect, lots of interference, but after few straggling hours finely she was connected. We were customer for 4 years. When she started service with Direct Alert, we were under the impression you had a life time guarantee on your product. Some time ago we have to replace the bracelet on her wrist, wear and tear, I understand, but just the stupid Velcro band and the postage was ridiculously high. This time, on her machine, a red light showed up. We called D. A. customer service to find out what was wrong with the unit. They advised us it is the battery on her bracelet, which would have to be exchanged. To my surprise, the whole button with bracelet would cost almost $110 ???? For my understanding, D. A. is not standing by their warranty " LIVE TIME, even if it passes to another customer". I never read on your add: whole button will have to be changed for additional money, which is half the cost of a whole new unit with button! I'm in shock! The whole unit ( machine+ two buttons+ including 2 batteries) costs $199 elsewhere, thru the stores around in Canada or USA. My mom is 84 year old, is on the waiting list for nursing home and unfortunately we can't afford the cost which your company charges. I started looking to find a cheaper option on the internet. Fortunately, I found a few options. Used and new. I than bought off the internet a whole new set in the box. My daughter spent 5 hours trying to connect the new unit, which is supposed to be very easy to install. In the end my mom has very limited connection with lots of interference on the line which she didn't have before and is not possible to communicate if a emergency occurs. During the period of connecting the machine, 5 different peoples told her 15 different stories how to connect the unit. I was there and remember the same situation when we first installed D.A. unit 4 years ago, we had great difficulty. My daughter tried to connect the old unit back, which no longer was working, although battery on bracelet was still ok, but we didn't want to wait to the end of the battery's life. Operator started to tell her another story, about new unit, requesting to send this unit back to the company in exchange for completely new one, but again pay for a new bracelet for $110 on top what we had spent already. In the end they asked where the unit was bought. What was the difference??? They said this unit was a display model and should be returned to them. Joanna, from your customer service, adviced me to forward my correspondence and emails to D.A., which I did on 22 of May and she will connect me with the manager. I called so many time, just being ignored and got some rude answers ( from Tatiana). Tried to get the manager on few times on 22nd , 23rd and 27th of May, she was supposed to get back to me in 24 to 48 hours later, she never did. Up to today has passed 6 days, and yesterday Airy, from customer service, told me the manager is busy and will return my call by the end of this week. I'm not sure if this is even a true, I was told many times already she would call as well as Joanna who promised she would call me back on 22nd and on the 27th before her shift ends (5pm), with some answers but left work an hour earlier without calling me back. I'm currently away from home and worried sick about my mother's safety. I finely checked on line, to find out only more problems with reliability of Direct Alert product, company, connecting new units bought in stores or new one sent directly from Direct Alert and very poor customer service. I'm very concerned about my mother,s safety, product reliability, and even more about your customer service and units itself. I'm greatly disappointed and ready to change for more reliable service and piece of mine. I send letter to president of Direct Alert, and up today June 6th, I didn't revived any response.

Input: OPTIONS:
- negative
- positive What would be an example of an positive review?
An example of an positive review: Cute shop, friendly staff (although still not "smooth" operation due to being new-the ladies were a little scattered.). But on to the important part: the cupcakes. Good rotating menu. I've tried: Wedding Cake (plain choice to judge the pure cupcake quality) Very good-exactly what I would want out of a plain white cake. Moist without being too moist. I think some people like REALLY moist cake/cupcakes-I prefer mine to have structure without being dry and these fit the bill perfectly. The buttercream was good, but I really wish they didn't pile it on quite so high. I cut half mine off. What a waste. Caramel Apple This was WAAAAAAY too heavy for me. Did not like this. The cream cheese frosting was exceedingly heavy and the raisins were an odd addition. No caramel apple I've ever eaten has raisins. Again, cut half the frosting off. It's not a deal breaker for me, I just think they could at least cut it down by 1/4 and still make frosting-a-holics happy. Chocolate Salted Caramel This will be a "go to" cupcake for me! Ridiculously good. The frosting is "shorter" than the other cupcakes, too, which pleases me. Drool inducing. At $3 each, for the large size of both the cake and frosting, this is a decent deal in Madison. While you are there, head to David Bacco, now "DB Infusions" and grab some chocolates for someone you love.