Definition: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: It's so frustrating when a hotel posts a deal prominently on its website, claiming said deal is available on certain dates. But, when you call to make a reservation based on that deal, they tell you it's not available. There are rooms available, but not the deal. Then they try to condescendingly tell you they can only sell so many rooms at such a deal. I get that. Then just SAY that on the website. "Here's a great deal . . . but only a small number of people will actually get it." So much for the great reviews about service . . . I couldn't even get past the first phone call without being frustrated and annoyed. Bad form, Conrad, bad form.

Output:
negative