Sentiment analysis: The food was good. But the customer experience in this location is poor. They are too busy to want to provide a good quality experience. There food is way too expensive to be rushed and hurried out the door. I would rather patronize a business that appreciates my dollars.
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negative

Sentiment analysis: I would have to agree 100% with previous rvw from Brian: I don't see this lasting into the summer. For some reason, yesterday there was another rvw with a 1star, which is now missing???? anyhow, We also saw many of the staff standing around together and chatting. We found the whole vibe to emit very strange & weird "somethings-just-not-right" kinda thing, and just overall we too were uncomfortable - no Zen aspect whatsoever. It didn't help matters at all that our bartender did not have on his hospitality hat. I found him condescending & arrogant, not friendly and frankly fairly rude. There is an extensive martini list, which, with all the advertising I had heard & read about, seemed to have been a draw for me to check it out. They all use different ingredients & tend to lean towards sweet (grenadine, curacao, ect. BLECK). OK, so that is just my opinion, I know (I like em crisp n clean). So I was interested in the new vodka names which were unfamiliar to me. 1 drink had lychee in it, so I inquired, "was that a lychee infused vodka?" (many of their martinis do not indicate the base: vodka, tequila, gin??). The reply was a taunt "Lychee is a Chinese fruit". "Um, ok, yes I know what it is, I eat them all the time, they have a red shell and white inside. My question was, is that the vodka?" Another terse reply, "well, I infuse it myself, it's a spirit.". OK, this is not going well. So I ask about another concoction, I think it was made with Primavera Vanilla? (Or brand which began with "P") So I asked "was that a vodka?" Once again he basically avoided answering by saying something irritating like, well there's 4 different flavors, or you can get it plain. I'm like ? ! ? ! ? ! ? I was nowhere nearer to being educated on their very confusing ingredients. I thought the way to get around it was to ask for vodka straight up. I saw they had Effen Black Cherry (totally awesome infused vodka, btw). That's pretty simple, correct me if im wrong? But he stands there, with an idiot face, and i felt the vibe of he wanted to argue with me and couldn't believe he has to lower himself to do this task? Now, again, I'll point out, this was a very simple task: grab the vodka bottle, pour it into a shaker with lots of ice, shake it, pour it, serve it. This couldn't possibly go wrong, right? Guess what? It arrives and I sip it - well for some unknown reason he took it upon himself to add water, yes, water it down! Nice!! This is really irritating me, because not only was mine watered down, (who does that?!) so was hubby's tini with way too much soda. Yes the description indicated a splash of soda, but I would guess it was 50% of the 4oz pour - unacceptable. I should also point out that I too saw the bartender & servers chat incessantly with, what appeared to be the manager - but this "employee", of some sort, was initially drinking beer at the bar, but would get up and go behind the bar to help himself to items. WTH? Either you are working or you are not. Pick which one and stick to it. He made no secret that he was associated with the establishment, as he engaged another table in discussion as to the up-coming specials and hours and menu changes. In closing, I have to say this is in a great location, and I was really looking forward to visiting - I had such high hopes! The hype they put out there on emails, twitter, texts, ect. made them sound fabby. It's unfortunate that such little details all gathered up to me as a complete strike-out & not a fun night out. Thank goodness for dependable ROKA AKOR, which we promptly parked ourselves at, and as usual we were treated with the upmost high standards, excellent drinks, fantastic service, and amazing food. They have happy hour all night there, if you don't already know! Rawk on!
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negative

Sentiment analysis: Long story short - I lost the heel of my favorite pair of well-worn boots - a decade-old pair of Coach leather riding boots that were in otherwise excellent condition. I brought them in tears to Edgewood Shoe Repair thinking they could never be fixed and it would be like losing an old friend. Two days and seven bucks (SEVEN BUCKS !!!) I had them back in absolutely perfect condition, and with a free shine thrown in ! They looked as good as the day I bought them. I honestly can't tell that it had any work done on it at all - the friendly, welcoming shoemaker's skill is THAT good ! I'm now going through my closet looking for other shoes that I thought were goners as I just know this magical man can bring them back to life as well. Can I give more than five stars ? Truly a hidden gem in Edgewood...
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positive