Sentiment analysis: I love the bagel. Not those bagelheads you'll see if you watch a recent episode of Taboo on National Geographic, mind you - those are a little odd, even for me. But the everyday bagel. Even the one out of the cart on the street of NYC works just fine, thanks. There are a few options around Charlotte that do a decent job. But there are a couple that just do strange things with bagels. One of those is Einstein. It isn't that the bagel is bad, it's just that it tastes strange. I think it is too much carraway on the everything bagel - but something is just off. Other bagels are decent, and the place itself is neat - what looks like an old gas station. Staff is courteous, but not friendly, and service is on the slow side for a bagel shop. You typically have to wait to get it, rather than getting it as you are paying. Still, it'll do in a pinch.
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negative

Sentiment analysis: One of the best bars in all of Shadyside. It's very modern on the inside, and the crowd is a bit more dressed up than say 5801. Drinks are reasonable and the bartenders are attentive and kind. It can get packed on the weekends, but it still is a good time, as most of the people there are courteous.
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positive

Sentiment analysis: Horrible experience here recently with their repair service and how it related to my Geico insurance claim. I took the car in for what was supposed to be a 4 day repair, Kenny Ross wound up taking almost 2 weeks to do the body and mechanical repair. The body work turned out nice but when I picked up my car when I was told that it was done I drove it to Route 88 and within 2 minutes of leaving their lot I could still hear the same suspension issues on the car that I initially reported to the dealership. I refused to have the car looked at again by Kenny Ross. I had Geico take it to another shop to see what the issues were and somehow Kenny Ross missed a bent frame. How does that happen? I called the shop and talked to the shop manager who tried to pass the blame to the non mechanics at Geico. I asked for some follow up as to whether my car was really road tested after the repair work was done and never received it. The work was lazy.
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negative