Problem: Write a negative yelp review.
A: We visited last Sunday and had not been there for several months. We sat at the bar and were ignored by at least 5 servers that went by several times. I finally asked who would be waiting on us. The server was very apologetic and took $5 off our breakfast ticket and gave us a buy one get one free coupon for our next visit, which was appropriate. The food is always good but the service needs improvement. I wonder if they are under new management or ownership.

Problem: Write a negative yelp review.
A: Went into this store when I got my iPhone 5 on the 21st because I had a nanoSIM problem which prevented the phone from getting activated. The store was busy, so I waited patiently. Saw the store rep, don't remember her name, but she got me squared away and then tried to up sell me on the insurance, telling me it was the same as AppleCare+ , but I declined and came home. Today (October 1st) I noticed an Insurance charge and another locator charge on one of my lines ($10 total). I called customer service and she was puzzled why it got it on there and I explained what happened the phone and how I had to go down to the AT&T store and they tried to up sell me on the insurance and she confirmed that the rep put on the insurance on the line without my permission.

Problem: Write a negative yelp review.
A:
Called to have them check for a dress, salesperson said he would call back, he didn't. Six hours later I call again and ask again. The sales girl found the dress in the computer system, saying they had 5 in stock. When I asked her to go find it to make sure she insisted there was no need and that she would have it on hold when I came in. 30 min later after a drive over from The strip, she says they don't actually have it. Terrible customer service here.