Q: Seems like they have a decent selection, but after sitting for 10 minutes with several open tables (it wasn't busy), we still hadn't been acknowledged and walked out. Maybe the scotch makes up for the bad service.

A: negative

Q: It took us over an hour to get a rental car because there were only three employees working the desk on a Friday evening. Isn't that supposed to be one of the busiest travel times? Instead of apologizing, the manager said, "you don't complain when you have to wait at the airport check-in, do you?" As far as I know, those are two completely different industries and Hertz is in the business of customer service. Had we not prepaid, we would have gone to another company. You cannot do that with airlines...they have monopolies on different routes. Idiot, I tell you. Anyway, once we get assigned a car, we go down to the garage and the car is not there. Finally, we got someone in the Gold Club area to help us and we ended up with a nice upgrade. I would have rather had the Kia and an hour of my life back!

A: negative

Q: LOL. These other reviews make me laugh. So I've gotten weird solicitations from crackheads here at night so my BF was with me until I was on the bus. So the other people here arent alone in this. That was my first time and the only way I can get out of Vegas for cheap on a holiday weekend to see my mom last minute. Kinda scary but not the worse. A scarier stop I can think of is Downtown LA greyhound which is located in slum city....like streets and alleys adjacent have tents and carts parked up and drumcan fires. Had to pick up a friend there....and it was daytime and equally scary as this place as night. Nighttime there...fuck that- my friend can take a cab to main, safer Downtown where I'll be waiting. It's almost like every greyhound is in a seedy area though. Seedy areas for a shady company. Now I have patience and am fairly objective and give chances to companies but never again greyhound. Last incident, my second time taking GH: Tried to buy tickets online and it wouldnt go through...it says "try again" etc....next day I tried again and it went to a blank page. Looked at my debit card right before the day I needed to go to Cali and saw I was charged twice. Figured I'll go straighten it out in the station and just get my one ticket and refund the other. There was no tickets there for me. But I was charged for two roundtrips?! She said to call corporate. It was early morning and those pencil pushers werent open/answering yet. So fine, I'll buy another ticket. It wouldnt go through because of the two ticket purchases my card wouldnt let it. It was 30 minutes until the bus was leaving. Tried to see if I can call my bank to maybe tell them to authorize it- it's still closed. Tried an ATM, my card is completely frozen. My mom in law didnt have cash. I had to go home, get cash from grandma and take a later bus. It was screwing up a bit of my plans, but I can make it for most of the days itinerary still....until the bus is delayed an hour plus boarding time....hour and a half. Later I realize this too wasn't as fast as the morning bus, this one had a meal break as this was a connector bus for people going farther than Los Angeles. Damn....so 2 extra hours plus the 4 1/2 to get there. Forget all the plans. I was gonna make it for dinner if I rushed from the station. On my return trip, my mom was late in getting me as her shift relief got stuck in traffic and she cant leave her patient alone. Got at the station in time to buy a ticket and such. The bus left without me! I was at the station buying a ticket The ticket sales dude forgot maybe o say hold on!! My mom chased the bus and I was waving and trying to show the man my ticket. He looked but no action. We were at coming to a stoplight...if he wanted to he could have let me in during that light. I had to take a 6am express flight back to Vegas so I can make it to work. They canceled the two charges on my debit card but would not refund my ticket from the bus leaving since I was "at fault for not showing up earlier". I was there buying my ticket- they left me, 5 minutes earlier than scheduled too so I thought I should've been safe. This was some sort of cosmic karma joke I thought, but after telling friends and family- many offered stories of GH mishaps. Never again. No "last minute" trips using Greyhound.. Booking 3 weeks ahead for the Southwest Airlines "Wanna Get Away?" specials or driving or I'm not coming at all if so and so decide they are having a birthday party this weekend afterall. I'm staying home!

A: negative

Q: They have good baguettes and cheeses. Pre-made food is not so good and customer service is lacking. Maybe it's an "oh you're not a regular" attitude? But then again, how does one become a regular... Pros -Fresh bread -Good cheeses & spreads Cons -Not much selection -Pre made food is so-so

A:
negative