How might one describe the sentiment of this review?
Worst customer service. Sunday 12/23/12 line to check out is 14 people deep and growing. Only 2 check puts open. Really 2 days before Christmas OMG. Some lady yelled why only 2 check outs they needed to open more. After about 5-6 minutes the manager came out ouf hiding and opened another check out. There are 4-5 check outs at this store 2 days before Christmas and they could barely open a 3rd check out. THIS IS HORRIBLE SERVICE AND THAT MANAGER SHOULD BE A SHAMED FOR HAVING TO BE CALLED OUT TO OPEN ANOTHER CHECK OUT SHE SHOULD HAVE JUST DONE THIS FROM THE BEGINNING. She lacks the ability to observe what her customers needed and a customer had to speak up to move things along.
negative