Sentiment analysis: This is the Motel 6th Century of Las Vegas.The Excalibur is a cheap hotel, but with all the necessities. Room was okay, air conditioning was super cold. The main reason for the low review is the terrible customer service. It stinks from the top down. Every department, every manager, every associate. The only exception were the bartenders at the casino bars. Front desk, horrible. There was a tie for worst between a troll in the baggage area and the manager at the front of the buffet.

OPTIONS:
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negative

Sentiment analysis: Not quite sure about this place really... Hmmm... I bought an itison voucher for this place as I always like trying new restaurants, especially when there's a good deal! It wasn't a restaurant I'd heard of before and I think I know why. It's not really a proper restaurant! They call themselves a brasserie but it's really part of a small hotel and a bit too out of the way to be convenient. In general, I don't choose to eat at hotels unless they've got their marketing right and positioned themselves as 'boutique' (Tiger Lily or Le Monde being examples). This place isn't in the same league (not that I'm a fan of aforementioned places) although I can see they're trying to be.... its just not quite right... In first walking in I waited at the small reception area while the waitress called someone a taxi. I could see into the kitchen which was strange, more so because someone clearly dropped something in there and all I could hear was someone shouting "f@ck" a lot. More swearing was to follow during the time I stood there. The waitress apologized for the language and hastily took me to my table so I could wait for my friend. The decor was just a little bit wrong. Tablecloths that didn't fit. A weird looking glass cabinet on a bunker that wouldn't look out of place in an old lady tearoom. Bread basket with plastic covering it on display. Scruffy really. My voucher basically involved a 3 course meal and a glass of house wine for 2. We got to choose a starter, main and dessert straight from the al a carte which in my vast experience of dining vouchers is unusual but it did give us plenty of choices. For starters - My friend went for a warm prawn cocktail and I went for the chicken and wild mushroom terrine. What she got were 5 fat prawns covered in a warm cocktail sauce, but it was only when she tried to unsuccessfully cut into them we realized they still had their shells on. Why would the chef then smother them in sauce?!? Her hands were absolutely covered trying to de-shell these things and when she dipped her hands in the finger bowl provided she screamed out loud as they'd given her boiling water! As I am clearly evil, I couldn't help but laugh a little bit - it was just so bizarre! My terrine? Well, it ended up being a massive wedge of pate. Errrrr, nice but it's not a terrine! Mains - Nicola went for vegetable risotto with a Parmesan crisp. No vegetables in sight, just a fairly bland white risotto. Obviously the chef thought that by making rice with vegetable stock was sufficient enough to call it a vegetable risotto. No Parmesan crisp.... My main was the lamb stew with mashed potato. The mash was dry and lumpy and the lamb severely over cooked with a strange textured sauce, kind of like blitzed carrots or baby food. After a few mouthfuls I gave up. The thing repeated on me for the rest of the evening. Nice. Dessert - the one saving grace (oh, and the Pepper bread which was nice but lacked some butter!) I chose the sticky toffee pudding with ice cream. Clearly a shop bought ice cream but the pudding was actually quite tasty. Nicola went for the mixed fruit creme brulee and she ate it all so no problems there. The service was actually pretty good. Very attentive throughout. I just couldn't bring myself to complain about the food as I'd gotten such a cheap deal with the voucher. That was until the owner asked how we enjoyed ourselves on our way out. I swithered but then was like "well......" He actually seemed to appreciate the feedback and I was nice about it! Promise! Unfortunately, I won't be back and I wouldn't recommend. If I had a half star option I might have given them 2.5 stars but mainly due to the friendly service. Shame really.

OPTIONS:
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negative

Sentiment analysis: I did not understand this place. The food was ok and really chic. However the prices are Crazy with a capital "C". It's not a place to bring the kids, and its a very bad idea to even think about it. A family was sitting next to me, and the kids were driving me crazy. If you get a family next to you RUN. The decor is less then impressive and lack imagination. The service is dreadful. The waiters expect a 25% tip, and have attitude that they can not control, it was weird and I did not expect that. Could of been that night, or just that waiter, but its not a place I would return to soon.

OPTIONS:
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negative