In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.

My husband and I really like this chair. Easy to set up and fold back down. Comfortable for both of us. I am 5'1 and he is 6'1. The chair is not your typical rocking chair meaning it doesn't have a full range of motion when rocking but I understood that when purchasing it. The chair looks nice and seems quality/durable. My only complaint and this is not related to the chair itself but has to do with UPS. Amazon uses UPS to deliver this item and I unfortunately only got 1 of the two chairs that I ordered. So now I have to wait for an investigation to be done as to where my other chair is before Amazon will replace the lost one. To me, it's bullshit given the amount of money paid for this item and my lengthy order history/money spent/ prime membership longevity. Also if you call UPS, they are of zero assistance and hardly speak English so you get no where with that either. Needless to say, I'm not happy. We live in FL so our nice/sitting outdoor weather is coming and I would have liked to have had this item and not be going back in forth in phone calls between Amazon and UPS. Amazon, you failed on this one.
3