Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Updated 9/12/14 to 2 stars: Pretty much stopped going here, after being a big fan early on. 1) Drive-Thru: The order is wrong EVERY single &%$&* time in the last 8 times I've been here. I can't leave the drive-through without taking everything out of the bag and making sure it's all correct, and it never is anymore unless I order 1 single item - and even then they never offer you the sauce or dip the order comes with. 2) Delivery: Tried it once, never again. An hour and a half after ordering, it arrives but just like the drive-thru, the order is mostly wrong, items are omitted, but in this case the poor driver has to go back and we have to wait another 30 min for the rest of the order. To the phone and drive-thru order-takers: Coke is not the same thing as the other drinks we ordered, and a small side is not the same as a large side especially when we're paying for the latter. It's not an arguable point. 3) Food: The burger has fallen apart, both figuratively and literally. It hasn't tasted good in a while now, no longer tastes like a smoke-grilled burger, which set it apart from the fast food chains down the street. It doesn't really have a taste anymore beyond the tomato and cheap cheese. The last 5 burgers have been a lopsided mess; having to scrape off and throw away soaked and liquid-squishy bottom buns kind of ruins it. And the shredded lettuce falling out everywhere got old quick. I hung in there hoping it was just a temporary loss of quality control (employee turnover, etc), but when each of at least the last half-dozen visits have been nothing but hassle and disappointment the problem appears to be with ownership, management, and lack of employee training or poor treatment. Nobody there now seems to give a crap about getting the order right and rather than call back or check with you at the window to clarify, they just substitute whatever they want when they forget what you ordered and let you get home to discover the surprise. I've had enough surprises and short-changing on orders, looking elsewhere now. =============================================== Old 4-star review: It's a burger joint that isn't Burger King, McD's, etc. Their burger meat usually* has a char grilled/smokey flavor that tastes better than the engineered flavor replacements mcD's, BK, etc use. Their fries are GREAT - nothing like the soggy/floppy McD's or ounce-of-salt-per-fry BK fries. They're fresh and cooked just right (balanced between soft and crisp) and usually* there's plenty of them in your order. Their fried zucchini and ranch are GREAT every time, we've never been disappointed with it. We're told they make their own ranch dip, and I can give them the benefit of the doubt on that because it's really really good, seems far better than I usually get elsewhere. Their chicken sandwich is pretty good too, and has some spices that adds a lot of character to it. My GF says their fish sandwich is pretty good as well. The staff have been friendly, professional, accommodating, and usually* the order is correct. Some others have commented about long drive-thru waits. It does take longer than the chain fast food places (about 8-10 minutes from the time you pull up to place the order) but that's because they cook it fresh to order here. I've never had stale, dried-out food, so for me the extra few minutes are totally worth it and not a negative thing. Overall, we really like the food and we get take-out from there routinely, at least once every 1-2 weeks.
Q: negative

A: We had purchased $600 in gift cards for this restaurant online for the holidays for our clients and my husband and I thought we would give it a try. The place was very busy but they were quick to get us seated. Our server was the major problem - when we ordered we requested an appetizer, salad and soup, and entrees. We also requested extra sauce for one of the entrees at the time we ordered. We never did receive our soup or salad and the waiter really didn't seem to concerned about the fact that he forgot to bring it. When the entrees came the extra sauce requested did not and by the time we finally got someone to bring it the fish dish was cold. Our waiters name was Nicholas M - just is case a manager reads this. He was terrible. It is unfortunate as we probably won't go back. We certainly hope our clients who received the gift certificates do not have a similar experience.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: A little bummed. I expected more from this place. It's been around forever and one of those places you've heard is solid. One of those places I was embarrassed I hadn't tried yet because it's been around for so long! I've been on a Greek food kick lately so I was craving some grape leaves. Recently I've had some really awful grape leaves at the Arts Fest (I know, what was I thinking!) and some really awesome ones at another festival that has a strong Greek heritage in the community. I like chilled grape leaves that are tightly wound. The grape leaves here are loosely wound and a tad on the mushy side. The really awful ones I had were super mushy and unedible. These were still good, had an okay lemon flavor, but they were served warm and I felt like they may not have been marinated long enough. Not impressed I also ordered the Tabbouli which had WAY too much parsley and not enough of the goodstuff... onions and tomatoes. It also said it came with fresh warm pita bread. I did not get that pita bread. Which brings me to my next point... The server was miserable. From start to finish I knew she did not want to be there. Serving to me is fakin' it til you make it! You gotta work for that tip... I mean, if you're a server you usually have to have some kind of personality, right? Even if she did, it was not her day. I think that's why I did not get my pita bread. Honestly, not having the best experience, I don't know if I'd be back.
Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I love the field, I love the Steelers, I loved my seat, even though it was Section 512, row LL (yes, that is the very top row). At least you could see every play being developed on the field. However, the most horrendous part of the great Steeler experience is the staff. The slow, pissy bartenders, who can never manage to pour more than one beer at a time, make the line go on forever and ever. Maybe I want to enjoy a beer while watching the game. But you'd never know because you're too busy standing in line, muttering curses to the slow servers. Other than that hot mess, the euphoria of the fans, the good seats, those bright friggin yellow seats...it's all good, man.
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Not the cheapest but nice clean cab very clear with costs.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Stop with the great reviews. Lets put aside the extremely slow service (it was only 6PM and the restaurant was about 40% full) and the screw up with the salads and forgetting an entree., Everyone has a bad night. So lets just focus on the food. Its just too much mediocre fare. Chicken pot pie.. just mashed potatoes with a boring gravy with more potatoes. Meatloaf - not that much flavor and again with the mashed potatoes. The salad was limp and not that cold.. not fresh. The waffles are waffles... the chicken is fried chicken. I just don't see the amazement. So - once for the experience. But if you want a tasty meal, just turn around and go to Johnny Rockets - a simply burger will make you happier - trust me.