What is the sentiment of the following review?
I'm usually craving some Fat Free Frozen Yogurt from Baskin Robbins/Dunkin Donuts after I get off work at 11:00pm and was always sad that the BB in Tega Cay wasn't open that late. The one time in the middle of the day that I was craving FFFY, I stopped by this location for the first time. There was a girl who was sweeping and when I walked in, she said that someone would be with me shortly. About 30 seconds later, another female employee walks through. She didn't acknowledge me at all and definitely wasn't taking my order. About a minute and half later -1st girl still sweeping, 2nd girl is nowhere to be seen. A male customer walks in (at least I thought he was a customer). 2nd girl comes from back and walks to register. I thought she was about to take my order but no - she does something on the screen and then walks out with the "male customer." Still not acknowledging my presence. Another minute goes by and 1st girl stops sweeping. I thought she was at least gonna take my order or find someone who can. I was wrong again. She picks up a spray bottle and starts spraying the counters. Horrible service. This is the first impression you want to give new customers???? I'm not stopping by here ever again no matter how much I'm craving FFFY. I'll drive the 10 minutes to the BB/DD in Rock Hill on Celanese anyday of the week. They actually want to make money by taking orders.
Choices: (a). negative. (b). positive.
(a).