Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Our trip was our annual anniversary trip. The hotel did not honor my choice of king size bed. Instead we received two double beds. This seriously decreased our enjoyment of our stay at the Hyatt. There were two cups of coffee complimentary in the room. No complimentary coffee anyplace else in the very large hotel. Location was more of a business district, not appropriate for pleasure trip. Employees of Hyatt were very friendly and helpful, other than the failure to deliver the reserved room.
negative