In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Q: I gave this 3 stars because the book is great but the shipping was not. I ordered this for my sister for Christmas. When it arrived, there was no packaging in the box so the book was sliding around which resulted in a scratched cover, both sides. This may not matter to everyone but my sister is a collector so it does to her, and honestly it would bother me as well. I returned it and the second one arrived in the same condition. This time I had them refund my money and will be picking her up a copy from the book store. I returned it with a comment about the packaging so hopefully they change it.
A:
3