We stayed at the Excalibur last week, thinking it would be fun for our 5 year old. He was excited, thinking that we were staying in a castle. The hotel and rooms were decent and it had some good restaurants, but the idea that it is a family friendly hotel fell short. The pool closed at 7 pm (the water slide at 6pm). What a better way to spend family time but in the pool, and a little later when the sun isn't blazing down. The pool hours really need to be extended. You should also be able to use the jacuzzi's in the evening. We were also disappointed on the game floor (dungeon). It didn't open until 10:30 am, and even then, none of the carnival games were attended. The only option was video games. My son was really disappointed, as we planned to spend some time there before heading home on our last day. It was also extremely annoying to be stopped 5 or 6 times anytime you walked through the hotel, by the people trying to sell you dinner packages and other entertainment tickets. They don't take no for an answer. It was not a pleasant experience and this actually made it kind of stressful to walk through the hotel. Also, my son was injured on one of the doors going into the hotel. His toe got stuck under the bottom, and it sliced his toe. It was gushing blood and he was screaming. There were several hotel employees standing nearby and no one offered any sort of assistance.
Choose the sentiment of this review?
OPT:
(A). negative
(B). positive
(A).