How might one describe the sentiment of this review?
First of all I would like to start off by saying how much I used to love the Cracked Egg. My boyfriend and I basically go every Saturday...so with that being said, I was REALLY ASTOUNDED by what happened today... BUGS IN OUR FOOD. THE FOOD-ON THE PLATE-EVERYWHERE. My boyfriend ordered the croissant french toast, and I got one of the egg scrambles. All was fine, and then I saw a little brown bug crawling on the side of my boyfriend's plate. I looked closer, and saw literally 5 of them...and then more...I immediately told him to stop eating. We called our server over and she took the plate away. I then decided I couldn't eat because I was so insanely grossed out. The server then brought over our check and charged us for everything except my boyfriend's meal. I DIDN'T EVEN EAT MY MEAL (A FEW BITES) BECAUSE OF HOW DISGUSTED BY THE BUGS I WAS. The manager didn't even come to our table to apologize or anything. The server just took my boyfriend's meal off the check and that was that. So my boyfriend decided to find the manager. After 5 minutes of searching the small restaurant for her, she came out and seemed ANNOYED to talk to him. She had a smug "don't care" attitude. My boyfriend is wayyyy too nice in my opinion...and the manager said that this is "the food industry and that bugs happen". !!!!!!!!!!!! What!!! management should never ever tell their patrons that. My boyfriend then asked her how she would feel if she had bugs in her food and her reply, "well, i grew up around animals so I wouldn't have cared." !!!!!!! What!!!!!!!!!!!! Finally after the manager made my boyfriend feel like an idiot for "politely" complaining, she said, "ok, if it'll make you happy, i'll take off your girlfriends meal too." That wasn't even it! It was the principle behind everything!!!!!! I teach service recovery in the hospitality for a living and that was the most piss poor excuse of a manager I have ever encountered. NEVER EVER going there again. I'm extremely disappointed....OPTIONS: A). negative B). positive I think the answer is
A).