I hate having to do negative reviews, but there's no way to sugar-coat it: our recent visit to Grandview Saloon was just bad. We came on a Saturday night, after calling and being told that although tables inside were all reserved for the night, there would be seating in the bar and outside 'first-come first-served.' So, willing to wait a bit for one of these famous-view tables, we went up and were fortunately able to immediately get a seat at one of the tables in the bar area. No view of the city from there, but there was a good view of the Buccos game on the big TV, so we were happy with that. Our waitress brought our drinks right away, and she took our order shortly after. We were off to a good start, but things started to look a little dismal when the mushroom soup that we ordered hadn't shown up after about twenty minutes. We had decided to split a bowl of the soup, an appetizer, and an entree, and then each ordered our own side salads. (There was nothing on the menu to indicate you couldn't share an entree, nor was there an additional plate fee for doing so.) Finally, after 45 minutes, our appetizer arrived. We got the jalapeno crab dip, which was really good, and came with lightly fried pita triangles. The dip was served still hot, so we figured that the kitchen was just backed up. At this point, we noticed that our waitress was not only waiting on her tables, she was making the drink orders for all of her own tables, in addition to the drinks for those of some of the other waitstaff. My best guess is that she was normally a bartender who got assigned to wait tables when another server called off, but never once did she say anything to indicate that they were short-staffed, or even say, "Sorry for the delay, your food is coming out soon." Finally, after twenty more minutes, our food arrived. As in, ALL OF IT arrived at once. The soup, our side salads, and our 'entree' were brought to the table at once. The soup was already at room temperature, and for a thick soup like a cream of mushroom, it has to be hot to not overwhelm you with the weight of it. We each had a few bites and that was it. We had ordered the grilled scallops entree, and at $26, I had expected more than 5 scallops and half a plate of French fries. (The menu said 'roasted potato wedges,' but what actually arrived were the equivalent of the seasoned fries from the old Rally's restaurant - don't get me wrong, they were mighty tasty, but for 'roasted potato wedges' they were not what I expected). We were just upset at this. We really wanted to enjoy our dinner and take in the sights from Mt. Washington, but poor service and food quality just prevented that. I am typically very forgiving of slow service during busy times, but I do kind of expect some, 'Hey, sorry, we're really backed up because of ___ tonight, it's going to be a little longer for your food,' from my servers. Especially for the prices of the Grandview Saloon - the food here was not significantly cheaper than the meals at LeMont, but the quality, amount, and presentation of the food did not even come close to stacking up. However, all of this said, I do believe very strongly in second chances, and if I were to receive a coupon or have a Groupon deal for the Grandivew Saloon, I think we would return just to see if we were there first on an off-night. When it comes to paying full-price for a meal though, for now, I will be sticking to the Mt. Washington restaurants I know.
Is this review positive or negative?
pick from the following.
(A). negative.
(B). positive.
Answer:
(A).