Problem: What would be an example of an positive review?

Answer: Let's just say these people are sharp. I mean they really know how to cut to the chase and get the job done. I'll even take a stab at it and say they are the best in Phoenix. Serrated. Pairing. Steak. Filet. You name the knife, Pro Edge will sharpen and shine it for you. But don't. Really. Don't. Don't do your Anthony Perkins impersonation for them. Apparently they've seen it before. Thousands of times. Well. So, I've heard.

Problem: What would be an example of an positive review?

Answer: I'm kicking myself. I've driven past this little joint with the bright red and yellow exterior for years...like 7 years. I've read the reviews, but it still took me a couple of months to get brave enough to go in. I've eaten several times a the Thai place just down the block. I finally did it based on my search for some good chili fries. I ordered chili fries and a double cheese burger. These are real hamburger patties. They come standard with ketchup, mayo, mustard, pickles, tomato, lettuce. It was a moist grilled patty. The chili cheese fries were covered in a rich chili, didn't taste as if it was from a can, the chili was covered with cheese and chopped white onions. The ambiance, well, it's a hole on the wall, but good chili fries aren't usually in fancy restaurants. I'm looking forward to going again soon!

Problem: What would be an example of an negative review?

Answer:
Shiny brand new location (approx open 2Q'13) has all the bells and whistles of a brand spanking new branch with all the tech amenities you would want EXCEPT, there are NO bankers!! I came in to open a new account. Signed in on the Wait List at 4:06p. By 4:51, I think I was more than reasonably patient. Great way to start their 2015. It's useless to open more convenient branches if you can't staff them with bankers! Duh!