Sentiment analysis: Mikes use to be the place to go about 15 years ago but has gone down a lot over the years. Decent price and the food is ok but not what it use to be. The service was very slow and it was fairly empty went there on a Thursday night around 9pm so no reason to take so long to serve. We got 2 sub and they were lukewarm and the bread wasn't really toasted. Wish they would go back to what they use to serve
+++++++++
negative

Sentiment analysis: I'm a fan and always will be, the food is always good here and the selection is unbelievable. I know it is a franchise but a kick ass one if I may say. I love all the martinis....and I do mean all. I love the strawberry lemonade, I love the cheesecake (of course), I love the service, the atmosphere is definitely high end but you can still go casual. I have had several meals hear and could not possibly remember them all but I have never not liked my dish....except that I can never finish because their portions are HUGE.
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positive

Sentiment analysis: I ordered the turkey avocado wrap and she brought me the wrong sandwich which had cashews in it and I am highly allergic to peanuts and when I let her know she offered me a new one of the right sandwich I had ordered but still charged me for it!!!! Stay away as they always screw up orders!
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negative