We waited an hour for our hamburgers and they were wrong. The hamburger delivered to the table next to us... also wrong. Sure they made up for it, but what if there had been an allergy? The kitchen is just a mess. The hamburger looks wonderful, they try to make it look like art, but unfortunately this makes it extremely frustrating to eat, bigger than your mouth and then falls apart. The patty was dry and split while eating ending up in a pile on the plate. The cheese curds for the poutine weren't fresh enough to squeak. The restaurant is very loud. Service was good, too bad the back of the house isn't. Might be fine if they fix the back of the house and start concentrating on the food instead of the presentation. And I certainly didn't go out for dinner expecting to be frustrated by the whole thing.

negative

OK, I like new places but should have known that if it close to UNLV it caters to College Students. Two of my children (in their 20's) along with my wife and a newborn granddaughter checked this place out on a Monday morning around 10 am, they open at 10 am. I decided on the Buffalo burger, regular fries, and a Vanilla Milkshake, my wife ordered the Classic with Haystack Fries, (which are shoestring type onion rings), my son-in law ordered the "Sin City", with a root beer float (Hagen-das ice cream), my daughter got a Classic with Smash fries, and root beer float. The total for this visit $47.97. I check out the facilities before eating to just wash my hands and get an over view of everything. The restroom was very dirty, especially the corners and the walls, I won't describe it was just bad. They do have a sign indicating they want to be notified if the restrooms are dirty, but who are you really going to tell with one person talking orders, a line of people in front of her and no one else within eye sight. I liked everything I ordered, the fires are salted with sea salt, I should have asked for no salt. They were very salty; my wife didn't care for the grilled onion on her burger and the Haystack fries tasted like a squirt of grease with every bite. My son in- law loved every bite; my daughter said she loved it all, but I tasted her Smash fries and I didn't care for the herbs and spray of olive oil on them. Our granddaughter sleeps through it all, YES. They offer fry sauce, it has a horsey radish taste to it, not for me. Basically, my wife and didn't care for this new restaurant and our children loved it. For the money I could think of a lot of other places to eat lunch.

negative

Not sure what these positive reviews were paid for posting these 4 and 5 star reviews... I bought a groupon for this place and decided why not. I called ahead to see if a reservation was needed. I was told that it most definitely was or I couldn't eat there tonight. I get there and my car was the only one in the parking lot I almost left because I thought it was closed. So I called from the parking lot to see if it were open. The guy said yes we're jam packed come down! Lol. So I go in no hostess went almost into the kitchen to get someone to seat me. Sat and went to the salad bar. Salad bar sucked. Old cheese veggies hams and heated canned soups to eat. The meat was reheated by microwave I could tell in the taste and how soggy the meat was. So I receive the check after a bad meal one refill and bad service and they wrote down how much tip they deserved per total of the check not including groupon deal which was about 33$ lol I'm usually really optimistic I give restaurants a solid chance and hate giving bad reviews. But this place definitely deserves it. Someone needs to put this restaurant on a restaurant rescue reality show or something lol. Paid only 10$ less than I would have at Texas de Brazil or fogo. Pay the extra money and enjoy the service and better food. I promise you won't regret it.

negative

Very interesting experience for somebody who didn't see much snow or ice. As for me I grew up in Russia, and ice sculptures are not a big deal for me. The cover charge is 25 bucks now, they give you warm coat, gloves and one drink. It is very cold there, we only lasted half hour, since everybody was dressed in summer cloth (it was 95 degrees outside). You're not allowed to take pics there, they have their own photographer, who does it for you and of course you'll pay on the way out to get the pics and link to your photos. Overall I think it's overpriced attraction, but what can you do, it is Vegas. I give them 4 stars though for great service and tasty cocktails.
positive