Problem: Service could be better. One of the food servers wiped his nose with his hands and proceeded to serve food to customers. Gross! The food looks like it sits all day. Better to eat there in the morning, when its fresh. The bbq is soaked in a sauce that is quite disgusting. They think it keeps the meat moist, what keeps the meat moist is to not burn the meat and dry it out. I ordered bbq today and it was burned, dry and full of carcinogens. My total was under $6.40 and they charge a $.50 fee for debit purchases under $10. Which is fine, but the lady charged me $7.00. Is it really that difficult to punch in $6.90? Wow, nickel and diming people. It sucks this is the only Filipino restaurant on this side of town. I am Americanized and if you don't respond in Tagalog they tend to give you an unpleasant attitude. I hate that, I don't control where I was born or raised. Get over it. #hater
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A: negative

Problem: Lets start of to say this is the best casino in vegas period. I visit every few months, i get really amazing deals at this casino hands down, I got a 600$ free play 200$ dining credit and 4 nights complimentery plus two free bruno mars tickets at the chelsea grand opening for new years eve partyyyytt Now as far as the casino amazing wrap around suites, terrace suite is also well designed with asian tubs romantic balcony with the best view of the strip looking at the bellagio fountain show. Michelle Paladino is the best Vip casino host i ever had, she is always super coo and knows how to treat her guests. Lastly, this casino always just makes me feel at home with their hi end designs and amazing customers service not to menthion how fun the roulette tables are. Thanks lots see you at new Yeara eve
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A: positive

Problem: Questionable buisness practices. Watch out for overcharging. The waitress here tried to scam us to get a higher tip. The first bill she gave us didnt have the drinks added but way at the bottom she added gratuity of almost 7$. I probably wouldnt have caught it but the bill just seemed too high. When i complained she said there was no manager but it was by accident but the new bill had one drink. I complained again because she was only gonna give us free drinks if she could rip us off. She then informed us we had actually recieved two drinks. If she knew that, then why did she only charge us for 1. She was trying to get a big tip by making it look like she was hooking us up when in reality she was ripping us off. On top of all that the service was horrible, we got one refill and thats because I stood up and looked for someone to give us a refill. When I finally got her attention she got me a refill and never asked anyone else at the table if they needed anything.
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A: negative

Problem: My family has been loyal to DeFalco's since its Phoenix inception back in 1972. For me, this is home away from home. Stepping in to DeFalco's takes me back to the days where we'd spend all day in Grandma's kitchen preparing for Sunday family dinner. Preparing everything from homemade sauce, meatballs, chicken parmesan, and almond biscotti to name a few. DeFalco's offers an extensive menu (both for takeout and dine-in), and although I venture here 2-3 times per week I remain loyal to a few selections on their menu. If you are feeling like a sandwich I urge you to order the homemade Meatball Sandwich on the crispy baguette - or - if you're feeling like chicken then I must recommend you try the Chicken Pesto Sandwich (again, on the crispy baguette). I'm a hot/toasted sandwich type of girl so I can't speak for the cold sandwiches, but I can assure you won't be disappointed with any selection given that all their breads are delivered fresh daily, meats and cheeses are sliced to order in house, and their toppings are fresh to boot! To complete my go-to list I also recommend trying the Chicken Pesto Salad and a few side salads including the tuna pasta salad (BEST EVER), the chicken caesar pasta salad, pesto pasta salad, and....the tomato and basil salad (of course you must drizzle a little evoo and balsamic to make it truly Italian). They also offer many pasta dishes, pizza/calzones, soups & sides, salads and desserts, oh my, and nothing will leave you disappointed or starving for more since their portions are generous in size (it's an Italian thing)!! And not only does DeFalco's do Italian favorites just right, but their store is also stocked with Italian specialty foods for purchase (hint grocery in the name), and many wonderful and rare wine selections only to be found in their store. My Sunday dinner now belongs to DeFalco's as it makes me feel like I'm back at Grandma's place. Heck, you can sip on some vino while you await your lunch or dinner to be served in the dining room or outside on the terrace! And although this beloved establishment resides in Scottsdale, please remember to check your pretentiousness at the door because this place is loved for its traditions and laid back people.
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A:
positive