In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
One example: These are junk! Both bulbs have burned out within a two month period!! I cannot believe that this company can be in business with such poor quality. I have used infrared lights for my ball python for many years now and I get a varied range of months from a bulb, but I have never gone through two bulbs in a matter of two months! I am very disappointed.
Solution is here: 1
Explanation: The user seems very disappointed in the product. Because the bulb they ordered has been burned out earlier than usual. So, he gave 1 star to the review considering it extremely poor

Now, solve this: The product is fine. I've been eating these since I was eight and I'm now 50 (they don't make them like they used to but they're still not terrible). The main issue was the massive wait for shipping. Granted, I was notified that the shipping would take longer than usual, but the overall wait time was ridiculous. They first missed the estimated date of arrival, then notified me of the wait, THEN they arrived, and when they arrived, they were 10 days (!) from expiration (and if I'm not mistaken, these have a shelf life of about 3 months). The people shipping these need to get it together. Please make sure with the seller first when they are arriving, AND expiring!
Solution:
3