Given the task definition and input, reply with output. In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.

Worst experience ever. I ordered this hair to be delivered next day and it was not delivered on time also when I finally received the order I was sent four packs of the goddess faux locs and two packs of Senegalese twist crochet hair instead. I contacted customer service To get the correct share sent to me and I was told that I wouldn't be able to get a replacement and that I can only get a full refund however I need it for here ASAP for my baby shower so I did not want to get a refund I just wanted the correct hair. I asked for the sellers information to possibly get a replacement and I was again told that the seller could not even replace the hair. I'm very disappointed with this purchase.
1