Teacher: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Teacher: Now, understand the problem? If you are still confused, see the following example:
Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
Solution: 2 stars
Reason: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

Now, solve this instance: Great experience. Had a check engine light on which I suspected was a fuel injector from prior experience. Called in the afternoon and spoke with Sally. Asked for a loaner car for next day when I dropped off my CX7. Sally said no problem and had it ready for me next day. When I arrived, I asked for a promotional oil change in addition to whatever they found with the check engine light. Sally said no problem. The check engine light was not a fuel injector, but an equally serious necessary repair. Sally also advised me of some other recommended repairs, but did not pressure me. I also asked about a noise I thought might be related to the check engine problem (which turned out to be a faulty EGR valve) and Sally found a loose piece of my rear fender beneath the car. That was fixed for free. All in all, great experience!
Student:
5 stars