Input: What would be an example of an negative review?

An example of an negative review: I really love the food here. I have never had anything from the menu that I did not enjoy. However, I will never return to this establishment after the way I was treated this evening. After finishing our meals, I gave my credit card to our server to pay our bill. Upon returning to our table and leaving the receipt for my signature, the server, as an afterthought, told me that she had accidentally charged another bill to my credit card. I was then told that the charge was for about $50.00 and that it would be credited back to my account in 2-3 business days. Needless to say I was not happy and asked to speak with the manager. Prior to getting to my conversation with the manager let me explain my thinking. Based on what the server told me, I was charged $50.00 by mistake and then was charged $67.73 for my bill. The server understood that the $50.00 (even with a credit authorization run) was going to show as pending on my account and would take up available funds or credit on my account. Rather than come tell me of the mistake that was made, the server put through the credit authorization and then charged my bill to the account. The server had no way of knowing if the funds would be available for both charges, but knew that for at least 2-3 business days both charges would take up funds or credit from my account. This means that in the event that this extra $50.00 put me over my credit limit or overdrew my account I would be left holding the bag, with the server never having thought to ask me if I could afford to be without the extra $50.00 for 2-3 days. Essentially my thinking is that the server's actions were a horrible way to handle the situation. I spoke with the manager and he was completely uncaring about the situation. He basically told me that it was only $50.00 and that I would get it back in 2-3 business days. He then proceeded to ask me if I had the $50.00 available and that if I did it was no big deal. I explained that even if I had the $50.00 I was now $50.00 poorer due to his company's action. He did not care. I then returned to my table and used my phone to check the charges on my account. It was not a $50.00, but a $76.47 charge. Both the server and manager lied about the amount that was incorrectly charged to my account. This upset me. I found the manager and explained the discrepancy in what I was told and the facts. Again the manager was not concerned. Basically the server and manager had lowered the incorrectly charged sum by more that 1/3. Then the purported owner of the establishment told me "this happens all the time and no one has ever been upset about it." You read that correctly, IT HAPPENS ALL THE TIME. This restaurant should not be trusted with your plastic. I am just thankful that it wasn't a $500.00 bill that was charged to my card. I will never again visit this place of business due to the way in which this situation was handled.

Input: What would be an example of an positive review?

An example of an positive review: I am in LOVE with Hank's Steakhouse at the Green Valley Ranch. Their Rib Eye is amazing and always cooked perfectly and the cream corn is to die for.. I never even thought I would like cream corn but the waiter convinced me to try it and now I don't know how I ever lived without it. It's a little odd how they pull the entire table out so you can get into the seats but it is pretty comfortable. The place is gorgeous and the staff is very nice. I only wish I could afford to go there again!!

Input: What would be an example of an negative review?

An example of an negative review: OUT OF BAGELS AT 7:30 am? And you are a bagel store. How does this happen? Do not be surprised when you go out of business. Then we drove to the Eastern avenue location and the same thing, out of bagels at 8 am⁉️Einstein Bagel is not genius at all... Named after a genius Get you shit together not so smart bagel establishment that ran out of EFFING bagels, WHO BAGEL SHOP RUNS OUT OF BAGELS AT 7:30 am Errrrrr. Dec. 29th out of bagels at 12 noon?!!!! What on earth is your problem?

Input: What would be an example of an positive review?
An example of an positive review: I've struggled to find decent Korean inLas Vegas, venturing to various restaurants across town. Either they lacked in how traditional try are, or they just execute poorly. Not only did I find a decent restaurant , I've had one of the most acutely spiced, fabulous bulgogi dish, and the best miso soup I've had in my life. If real Korean food is what you seek, Kitchen Gangnam is the place to be. Not to mention the atmosphere is absolutely beautiful unlike the ugly, dirty carpet restaurants of china town. Come here and I promise you won't be disappointed.