How might one describe the sentiment of this review?
I prefer to write reviews of places I like, but everything here was so wrong, that I couldn't just ignore it. My husband and I arrived for breakfast at about 8:45 am. The distracted hostess seated us relatively quickly . . . in a booth that should have been replaced years ago. The dent in the booth was so deep I felt like I was going to hit the floor. Nonetheless, I scooted over to the undented section and looked at the menu. I decided on the waffle slam as a treat, cuz I love waffles, crisp on the outside and light and fluffy inside. It comes with two eggs, plus bacon and sausage (I swapped out the sausage for more bacon) and a cup of bold coffee. Then, we waited for someone to stop by. And waited. Eventually, the hostess asked if we had been helped yet and went to tell our server. We waited another five minutes or so and she arrived and took our order. My husband received his OJ right away, and she brought cream for my coffee. Ten minutes later, still no coffee. Eventually, I was able to flag down someone else who had my coffee sent out. Breakfast arrived another five or so minutes later. Cold. Over cooked. With only one egg. The waffle was so crunchy that it arrived in four separate pieces that someone pushed together to try to make it look whole, and the butter never melted on it, because it was lukewarm. The single over easy egg was about room temperature. Eggs with runny yolks really need to be hot to be enjoyable, even if there is only one on the plate (I don't even know how that happened since ALL dishes usually come with two eggs). My husband couldn't even touch his hash browns because they were burnt. Our server came by ten minutes later to ask about our food, but I couldn't even say anything. All she needed to do was look at the plates before serving to see that it was not serveable. No one even offered a refill on my cup of coffee. We ate what we could (the bacon was immobile, like the kind on a buffet, but edible), and when the bill did not arrive, got up to get it from the front. At that point the overworked server gave it to my husband. At the front, when asked how everything was I told them it was terrible from service to food, and especially management (poor training, poor scheduling, etc.). They asked us to wait, but I was DONE waiting and left while my husband paid the bill. And, yes, they charged us for a full two-egg breakfast despite only receiving one egg. So, the next Yelper to make the mistake of going here, please make sure they give you my second egg without an extra charge. Oh, and my husband HATES sitting. We are usually in and out of places in 30-45 minutes because he gets antsy. We spent so much time waiting that we didn't leave (despite not finishing breakfast) until an hour and a half after we arrived. Sheer agony for him....Select from the following.
(i) negative;
(ii) positive; I think the answer is
(i)