In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

[EX Q]: DID NOT RECEIVE THIS PACKAGE AND THERE IS NO CONTACT INFORMATION FOR AMAZON OR UPS
[EX A]: ITEM NOT RECEIVED AFTER A VERY LONG WAIT AND NO CONTACT INO AVAILABLE

[EX Q]: I am not happy with this product they fell apart in less then a year, warranty was only good for six months. Unfortunately I trashed the old ones
[EX A]: I am not happy with this product they fell apart in less then ...

[EX Q]: My wife has tried numerous inserts and these didn't help either. They are very firm and uncomfortable. The search continues.....
[EX A]:
My wife has tried numerous inserts and these didn't help ...