Problem: What would be an example of an negative review?

Answer: If I could give negative stars, I would. My experience with Dave's Automotive was an all around unpleasant experience and I would not recommend this mechanic to anyone. I took my Mitsubishi Outlander to Dave's back in April 2010 to have the timing belt and spark plugs replaced. Immediately after driving off the lot my gas mileage plummeted. I discovered that Dave had replaced the spark plugs with a type that was not recommended for my vehicle. I replaced the spark plugs with the appropriate type and immediately my gas mileage went back to normal. This weekend, only 9 months and 13,000 miles after taking my vehicle to Dave's, it died while I was in the Eastern Sierras. I had my vehicle towed to a shop in Bishop, CA where they discovered that the timing belt and balance shaft belt had broken. While replacing the timing belt the mechanic noticed that the tensioner pin had not been removed when the timing belt had been installed, meaning that the belt had never been tightened!! He also noticed that the balance shaft belt was old and worn, and that was why it broke. According to my invoice from Dave's, they had replaced that belt at the same time as the timing belt. Or so they said... The shop in Bishop was kind enough to document what they found, take a picture of the pin that remained in the tensioner, and send me home with the parts so that I could request a refund from the shop that had installed the parts. So, today I called Dave's and explained what had happened and requested a refund of the parts and labor. Dave refused to refund the money because it was outside of the 90 day warranty period. While I understand refusing to refund something that happened because of a fluke, this was clearly negligence on the part of the shop! Dave claimed that the timing belt had a hydraulic tensioner that automatically tightens the belt. According to the shop in Bishop and both of the Mitsubishi service centers in Las Vegas, even though the tensioner is hydraulic the pin HAS TO BE PULLED TO TIGHTEN THE BELT. I'm not sure if it was incompetence or bad morals/fraud on the part of the mechanic, but either way - I will NOT be returning to Dave's. Instead, I will be filing complaints with the Better Business Bureau and with the Attorney General's Department of Consumer Protection.

Problem: What would be an example of an positive review?

Answer: Shhhhhh! The best breakfast in arcadia

Problem: What would be an example of an positive review?

Answer:
We have enjoyed eating at Picazzo's several times. Last Saturday we went in and were welcomed,seated,ordered and served in a timely and courteous manner. We had the Puttanesca pizza and it was tasty; nice crust and not "loaded" with too much stuff on top (really just the right amount). This was a no-meat pizza, but who knew it could be so good? We tried three different salads, the standard Caesar and a couple of salads that you could upgrade for a couple of dollars. All was delicious and we left very satisfied with our experience, as usual. Our waiter kept our iced tea glasses full on this hot day!