Problem: Cheap! Cheap! Beware! If you order Chicken McNuggets from this McDonald's they will charge you 10 cents for each sauce packet over the alloted quantity. Either go to another McDonald's where they don't charge, go to another restaurant that values your business and NOT nickel and dime you to death or don't eat!
How would this review be described?
++++++++++
A: negative

Problem: Upon walking into the Spotted Donkey one is welcomed by the warm, upscale decor. The hostess asked it we would prefer the dining room or lounge, and since we didn't have a preference we were seated in the lounge. The chairs were large and pillowy; perfect for a cozy feast of Mexican fare. Chips and salsa did not grace the meal, but they were on the appetizer menu for around $6, as was guac for $9.50. I think the waiter would have been more attentive had we ordered drinks; the service was provided on circumstance (I say this because there were older couples and a table of women in their 20s who were showered with attention--I felt neglected before our food even came out). The food: OUTSTANDING. I had the chicken fajitas--the sauce (oh my!) was uniquely delicious and addicting; I found myself scraping the cast iron skillet with every scrap of tortilla I had left. Fajitas were accompanied by fresh guacamole, salsa, sour cream and warm flour tortillas. My friend had the steak tacos. They were the perfect size, had just the right amount of cabbage for crunch and the beef had a nice smoky taste. The salsa and guac really pushed the flavors to perfection. All around a pleasant dining experience. I'm coming back for their late night happy hour menu!
How would this review be described?
++++++++++
A: positive

Problem: Customer service makes or breaks a business! I cant help but create a yelp account because of the service we received tonight. Our server (short blonde lady) treated us like we never exusted. Took our order...i ordered a diet coke and burrito with no beans...she gave me regular coke and my burrito was floating in beans. I was dying of thirst but no one ever came to ask if i needed a refill. She didnt come back to our table until she probably saw we were done with our food! By then, you can barely appreciate the food youre eating and ruins your impression of this place rated at 4.5 stars. Place is pretty pricey for burritos and enchiladas...i dont mind the price...willing to pay for more if the service and if pehaps the food was to my taste...we still gave her 20% tip but please, fire that lady. I just wrote a review on tripadvisor and read obe other comment where customer also complained about nothing else but the service!
How would this review be described?
++++++++++
A: negative

Problem: I have been a regular customer of Postinos Arcadia for about 2 years. I initially fell in love w/ the ambiance and wonderful bruschetta but to make it better, it is within walking distance of my home. Unfortunately I have been disappointed by my last two visits to Postinos. Most recently I went Tues. evening (5/10/11) at about 6 p.m. I ordered a Bruschetta and bottle of wine. The bruschetta came out quickly but tasted stale. Really, it seemed like it had been assembled hours earlier and sat on the counter waiting for the order. So sad. I thought, "this is mediocre at best". The service was ok, but again, pretty mediocre. I hate to say it, but it seems like Postinos Arcadia might just be getting comfortable with their reputation and has stopped caring about the quality of food and service they were so well known for. I want to acknowledge that Tues. evenings come w/ a coupon for a reduced board and bottle of wine after 8 p.m. I was there at prime dinner hour and felt like I was treated as a customer coming only for the "Special of the Day". I could go just about anywhere in Arcadia and find mediocre bruschetta and service and pay a whole lot less.
How would this review be described?
++++++++++
A:
negative