Teacher:Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Teacher: Now, understand the problem? Solve this instance: This computer lasted less than 24 hours. I called Acer's tech support and after several attempts to fix the computer the tech gave up. He told me that if the computer was shaken during transit it could have damaged the hard drive. I asked if they were telling me that they're product could not handle a car ride and was told basically, yes. The tech also put most of the blame on Amazon for they're product's crappyness. But to be on the safe side they're going to mail me a disk to try and re-boot the computer. I will receive this in five to eight business days! I expressed to customer support how upset I was with their product's quality. Then he asked where I purchased my new $661.00 boat anchor and I informed him Amazon. That is when Acer told me I would have been better off if I had purchased this computer from Wal-Mart.com because I could bring it back to the store and have it replaced ASAP. I was shocked to hear that a company that deals with Amazon would recommend I purchase their product from one of Amazon's competitor's. I called Amazon and they're shipping me another one of these wonderful machines. I can't wait to see how long the new one works for until, it too is taken out by a car ride or a gentle breeze. So either way I spent over 600.00 and now have to wait five days plus until I can have access to a computer again. I'm not sure I even want this replaced, and according to the manufacturer, I should shop else where to begin with! What a wise purchase this was! Update: So it took four weeks for the new on to start acting up. It shuts it self off, even when plugged in. I called Acer, they told me they had no idea what was wrong with it. Ican't say enough about the terrible customer service that Acer has, they really would not be bothered. Amazon has agreed to refund my purchase and that what I plan on doing. So after five weeks and two computers I stand by my statement, this computer is PURE JUNK!
Student:
Negative Review