Problem: Horrible customer service! Save yourself the trouble and just go to Lowe's down the street.
How would this review be described?
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A: negative

Problem: Don't come here if you want friendly service... or service at all. We came in to pick out some more fish to add to our aquarium. After looking around for a few minutes and choosing - without any staff offering to help even when they walked by and made eye contact - we then waited to have our fish taken from the tank. I made eye contact with an employee (girl with shoulder length brown hair). Instead of coming to help, she looked at me, moved from her lounging position near the register, and started walking the opposite direction. So, giving her the benefit of the doubt that maybe she has bad eyesight, I walked over and politely asked if we could have some help because we want to purchase fish. She smirked and smugly said "yeah sure" then walked away. We were so insulted by her absolute lack of courtesy that we left. Not only did she leave us hanging, she left her coworker to handle the line of customers while she leaned near the counter and/or actively avoided helping customers. Further proof that large corporate chains aren't worth a thing. We should've known better. Oh well, I guess I should say thank you to the horrible, awful employee for proving to is that we should never shop at any Petsmart again.
How would this review be described?
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A: negative

Problem: Went to see them on August 5th 2011... OMG! They are amazing! My husband and I purchased the meet and greet seats. They are more but you get to meet the jabbawockeez after the show and take pictures with them which you can purchase afterwards. They even give you a giftbag with a T-shirt, bandana, and a poster! Over all a fantastic experience. Also on a side note, there was a litle girl sitting behind us, and when the muic got too loud for her they brought out some ear plugs, Awww! Sweet!
How would this review be described?
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A: positive

Problem: So normally I'm pretty chill especially in the morning on my day off. But the line here was long, it moved pretty decent. So I get to the part to order my coffee. The picture on the wall for the Carmel macchiato iced looked amazing. I found my drink. The girl seemed nice but don't let looks deceive you. I got handed an iced Carmel macchiato with a flat lid. No whipped cream or Carmel like the picture showed. Really? So I went back up and asked her where's the topping? She said with an attitude "take the lid off". So I obliged and did. She turned around, washed her hands and put whipped cream on very sloppy and shoved a lid on and put it on the counter very angrily and turned around. So by this time it was about the principle and customer service. I am huge on customer service. So I said to her again "excuse me but where's the Carmel?" She was pissed and made sure I saw it. She grabbed my cup and dumped some Carmel on it and the lid and shoved it back to me and said with a serious attitude "now you have a nice day!" It amazes me that they can still be in business with employees treating customers that way! Don't advertise what your product is to look like and have staff that trys to be cheap and not deliver to advertised expectations. I'll never return.
How would this review be described?
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A:
negative