Q: Avoid this Hertz at all costs. This used to be a good place to rent a car, but it has gone downhill lately. We did not receive the mid-sized SUV we reserved for use over the Fourth of July weekend. We showed up at Hertz to find the place overrun with people waiting for cars they had reserved but were not there. The guy at the counter (wearing sunglasses the whole time) just said that it was a busy day and that there was nothing he could do about it. I told him that we were counting on having an SUV for the weekend and he just said sorry. We walked out with a Mazda 5 but only because the couple ahead of us didn't want it. Otherwise, we wouldn't have had a car and wouldn't have been able to go out of town. One person working there told us that Hertz books cars they don't have all the time. On second thought - - maybe avoid Hertz as a company altogether...

A: negative

Q: Extremely nice owners & Amazing shaved Ice! Glad to finally have a place that sells GREAT shaved ice like they do in Hawaiib BEST place ever

A: positive

Q: My overall experience with Jolly Bob's was pleasant and I'm disappointed giving them one star, but the service was so appalling that this review is necessary. The majority of the evening was fine. I was in a large group for my friends birthday. For some reason it was a big problem for them to squish 2 tables together so our two tables sat kiddy corner from each other. Our table had fairly decent service and they were even kind enough to honor our request from bread 2 times! The other table had slower service and kind of a snotty waitress. However, the birthday girl was at the other table and was presented with a birthday shot which made up for the aloof attitude. The food was decent. The bread was divine, our main courses were ok and the drinks were pretty good. We all ordered a variety of blended cocktails and fruity beverages. So, we were all ready to leave and on our way out the door when the waitresses stopped two in our party and questioned whether their service was adequate because they felt their tip was lower than the service they provided. They felt that they went above and beyond by "trying" to seat us together and going out of their way to give the birthday girl a shot (even though they made it seem as though it was a typical Jolly Bob's birthday custom. "It's your birthday: you get a free shot or a free slice of pie.") My friends were truly appalled by this confrontation and replied the tip reflected the service. After the service so rudely approached our group, the 3. 5 star rating I previously considered was shot. 1 star for horrendous waitstaff. Also, if you're a cash only establishment, you should consider more cash-friendly prices.

A: negative

Q: I was really disappointed when I went to Macy's last week. I went prom dress shopping with my sister and we found 2 dresses that she loved. We decided to buy both of them so that we could take them both home to get my parents' opinions. I went to return one of the dresses, with the original receipt, and they told me that I could only get partial store credit and partial cash. Apparently because my sister had used her Visa giftcard to pay for the dress, they wouldn't give me cash for that portion of the return and would only give me store credit. The only reason they are even getting 2 stars is because I was able to find a few decently priced things after I shopped just about every rack in the store. The return policy on the receipt says that a return for cash can be made if you have the original receipt. Apparently there is some "fine print" that they didn't bother actually printing.

A:
negative