Sentiment analysis: I will give this salon 4 stars for Kathy. I had a bad haircut from a salon in CA. Kathy corrected it. Pleased with her work, honesty, and conversation. She was the only one who greeted me and asked me what I needed when I walked in. The other two male Asians who were working at the first station by the door did not even acknowedge me, which I thought was rather rude. Will definitely go back there again to have my hair done by Kathy.

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positive

Sentiment analysis: Stopped in to this cheese shop while visiting from out of town. We wanted to do a tasting of various cheeses and figured this would be the place to go. When I asked about doing a tasting the guy acted confused and was very unfriendly. It's a cheese shop so I figured they would have an option where you could pick several cheeses to taste for a price. After giving up on the tasting idea we thought we'd still grab a sandwich since we read that they make sandwiches. All the sandwiches were pre-made and sitting in a cooler. Not too appetizing so we left without purchasing anything... I still give it two stars because they had a nice assortment of cheeses and the shop was cute. Customer service here is awful. The lady at the counter was rude too. Our time in Madison was short so it wasn't worth us wasting time in a place like this.

OPTIONS:
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negative

Sentiment analysis: Food is the same found at any Chili's; however the service was seriously lacking. We waited 20 minutes for our food to arrive and my wife got her salad at the same time as the main entree...poor form. In addition, we order kid's meals at the beginning of our order; which come with a drink, but the drinks were not delivered until the main meal and they were 2/3 of the way full AND each time the waitress got refills on these (two other times), they were always delivered 2/3 of the way full...I thought it really strange why the waitress did not take the extra initiative to fill the drinks the entire way on a dinky little child size cup. And to make matters worse, the entire electronic pay processing devices were not working and our only form of payment was a Chili's gift card; which could not be read. As a result, we had to wait "10" minutes to pay the check; while the manager calls and gets verification of funds and so forth and so forth. It wasn't a great visit in terms of time and waiting. Hopefully this Chili's gets their act together for the future, because your customers will not want to come back otherwise. Oh and by the way...you can forget the parking, because there is none! I spent 10 minutes going from business to business looking for a place to park (i.e. Travelodge, Polo Towers, etc.) and there is absolutely not a single place to park for free). We just drove to our hotel (the Cosmopolitan) and walked over.

OPTIONS:
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negative