Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: Hotel Monaco is simply amazing. I travel quite a bit, and am use to generic hotels, with horribly unimpressive rooms, and "5 star amenities" which usually mean a packet of instant coffee, and room service that won't serve after 9pm. Hotel Monaco on the other hand was very impressive. The suite i stayed in was stylish and cozy. This hotel has such personality. My absolute favorite part of my stay, aside from the amazing meal i had down stairs, was the in-room spa treatment. Hotel Monaco just raised the bar on hotels for me. Generic just won't do anymore.

A: positive
****
Q: When my husband and I went to Amalfi Hotel we were expecting first class service. First, when we got there we learned they had given our room to another guest and we were not able to get a suite like we had booked. Room service took forever and the food was subpar. Supposedly they had planners to help explore the area, but we requested one and never saw hide nor hair of a planner. The spa staff seemed incompetent. The only positive things I can say about Amalfi Hotel was that the rooms were stylish as advertised. I give this hotel two stars.

A: negative
****
Q: Having had a great stay at the Monaco last Fall with friends, I was disappointed (initially) to arrive on Saturday with husband and find that they didn't have our Quikbook made reservation in their system and they had no rooms available for Sat. eve. BUT they immediately took responsibility for their mistake by doing the following: found us a nice room at the neighboring Swissotel and paid for it! Gave us cab fare to get the 4 blocks over there. Paid for our valet parking $33 that eve. So naturally when they asked if we were interested in returning for Sunday eve (when they did have room), we said yes. When we returned, they gave us a corner suite with jacuzzi tub for our $139 quikbook rate! Now that's what I call a recovery!!

A:
positive
****