QUESTION: These notes are very high level. The goals of Brads meeting was to evaluate the need for the development of a systems diagnostic tool and to develop a process for notification of critical business application and hardware failure. This was a follow up meeting where alternate forms of communicating with customers was discussed. Critical Business Application: Outlook (Exchange Servers) Mailman.Enron.com Websites / Servers (all the www.hottap.enron.com there are eight in total) EDI Hub EDI Net VPN PGas TMS CMS CRS Set up a process for notification of outages and customer notification: Scott Abshire felt Blackberry would be very beneficial for internal communication due to the ability to send direct messages to one another inside the building. Develop three methods for communicating (Email, Page and voice mail, Pop Up messaging). Outage and failure communications to go to the HotTap Help Desk, Shelley, Directors and Team Advisors. Outage and failure communication messages to be distributed from either the Help Desk or Jean McFarland. EDI possibly could be rolled into the same communication method. Scott Abshrie and his group are all ready planned and budgeted a diagnostic tool, the first phase is for hardware and will be functional by yearend 2001. The second phase will be for applications in in service sometime in 2002. With this plan in place there is no need to duplicate efforts.
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ANS: Notes from Critical Business Apps. meeting

QUESTION: market_relations@nyiso.com writes to the NYISO_TECH_EXCHANGE Discussion List: Dear Market Participants On October 17, 2001, the NYISO web servers will be upgraded. This will require both software and hardware changes. While these changes will be transparent to the users, these changes will require that the MIS system be unavailable for approximately 60 minutes. The outage will begin at approximately 11:35 AM. Market Participants planning on submitting HAM transactions or modifying Day Ahead bids should act accordingly. The NYISO will minimize the duration of the outage as much as possible as we recognize the inconvenience caused by system outages. Ultimately, these changes will result in a more stable environment and provide enhanced services that the current web servers are unable to perform.
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ANS: NYISO - MIS Outage - October 17, 2001 - Reminder Notice

QUESTION: Please be aware that we will not be having our Monday morning conference call this week. We will, however, have our usual EBS conference call next Monday at the usual time - 11:00am (CST). Thank you.
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ANS:
EBS GA Conference Call