Choose your answer: is the following review positive or negative?

Every single time I've come to this location, they forget my salad dressing. How hard is your job? Really? This is the closet location to my parents house, where I take my son swimming often during the week. It's 20 minutes away. We got all the way home and once again, no dressing. Must be my fault for continuing to come to this location and expecting someone to do their job correctly.

Pick from:
I. negative.
II. positive.
I.