Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: Staying at the Sofitel was one of the less pleasurable experiences I have had in Chicago. Upon entering, there was no one offered to take my luggage so I was forced to carry it up to the check in desk. The front desk staff was not friendly or welcoming. The room was smaller than I expected and smelled of fake suede. I decided to have drink and some food in Le Bar and upon entering, I immediately noticed how dimly lit the room was. I could barely see the bartenders face. The drinks were alright and the food was sub-par compared to what I was expecting. After an hour, I was ready for bed so I returned to my room to lay down. The mattress was surprising stiff. The noise was higher than expected as well. Thankfully, it was only a one night stay.

A:
negative