Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hi.
agent: Hello, how can I assist you for today?
customer: Please help me to book a flight ticket from AUS to HOU.
agent: I am happy to help you in booking your flight ticket. Can you please let me know your scheduled dates of journey?
customer: My journey dates are from Mar, 30 to Apr, 01.
agent: Do you need any connecting flight for your journey?
customer: I need a single connecting flight.
agent: Can you please let me know your name for further purpose?
customer: Sandra Hill.
agent: Do you need any other specifications for this trip?
customer: No.
agent: As per your requirements, I have found a connecting flight to your region on your planned dates of journey which departures in the afternoon having a ticket fare of 100 by Spirit airlines. Shall I proceed with the booking?
customer: Please proceed.
agent: I have reserved your flight ticket with the flight 1027 with an economy class.
customer: Thank you for booking.
agent: You are welcome, thank you for employing our service. Have a safe journey.
Output:
book