Input: What would be an example of an negative review?

An example of an negative review: "Let's give it one more shot" Sunday we gave the grille another shot this time for breakfast. After a year of disappointments with either poor service or poor quality food, the family decided "let's give the grille another chance". The grille has fabulous views on the patio but the views can't undo some of the worst service I've witnessed at a restaurant. No, I'm not doing you a favor to come in and be subjected to a 1+hour wait for food, a bitter waitress, having to search for someone to refill our groups coffee and still an hour and twenty minutes later throwing in the towel and deciding to go somewhere else. As a resident of verrado who wants to spend money in his community and wants to see our local business thrive I'm completely baffled by the poor management and poor customer service of the grille. Surely someone knows this place is in dire need of a Gordon Ramsay type turnaround. Owners of the grille it's easy why your results stink...poor service + mediocre food + less than friendly staff = few customers, less revenue, no return customers, no good will and word of mouth disruption. I've waited a year to give a review on the grille hoping that our monthly giving it a shot would find positive changes. I don't want a local establishment to go out of business but after this weekend I had to say something as a change is desperately needed. I know I wasn't alone as I overheard several people complaining as we left an 1 hour and 20 minutes into "giving the grille one more try". Owners of the grille - Please get some help we want to spend money with good establishments in our community.

Input: What would be an example of an positive review?

An example of an positive review: My home warranty company referred me to Hung-Rite they came when they promised an replaced the torsion springs the service person was very helpful and gave me maintenance tips and explained the warranty.Service on the phone is great, I now have a problem with the lift motor and asked my warranty company to send Hung-Rite, within 5 minutes they worked it out called me back and made the service appointment.

Input: What would be an example of an negative review?

An example of an negative review: I find it hard to believe that The Henry has been open two months. My experience there this afternoon was more like a soft opening experience. I arranged to meet some friends at The Henry to try it out. Being a big fan of Fox Restaurants my expectations may have been high. Combined with the fact that there has been a lot of news about Fox going national AND the corporate office being upstairs.... I was really expecting something like Olive and Ivy +1. Finding the front door and hostess station at The Henry is your first challenge. They are both well designed to cause confusion. I managed to wave down a server and ask where the front door was and she let me know I had just entered it. Imagine my confusion as I was standing in the middle of the dining room. She then pointed out the hostess stand where 5 bored looking servers and 4 confused hostesses hunched over something on an old office desk. I followed an equally confused couple to the crowd and listened as it was explained where HH was served. The couple walked away after having a minor melt down similar to the one I felt brewing, as did the servers, leaving me alone with 2 of the hostesses that (not realizing I was not with the couple) turned back to their desk and completely ignored me. This after telling the couple it was their first day. Listen ladies... first rule of the hospitality industry.... be hospitable??! Once I stepped up and overheard them talking about their outfits I interrupted to let them know I would sit on the patio with my 6 friends (which she had JUST explained to the couple was open seating). I witnessed SHEAR PANIC on this young womans face as she stammered out: '"Six?!... Ummmm.... The server should be here soon for that area I'll see if I can find them if you want to wait"'. Really? Its open seating, its not staffed, I've been in this restaurant for 15 minutes now, and I havent spoken to a single person I didn't initiate conversation with. I eventually found a seating area inside, 1 foot from another couple, on my own, and we had our drinks. HH is drinks only, and kind of weak at that.... $2 off well and $5 beer from 4pm-6pm M-F, no food specials. Not that there is any munchy food on the menu... its all pretty frou frou, as is the crowd: botox be thy name. I've heard over and over that the food is amazing, but I couldn't care less. If you cant make me feel welcome and blow me away with atmosphere and HH specials there are about 1000 other places in the area code that can, including North Arcadia where we had a amazing dinner after hastily departing The Henry. Do yourself a favor and wait another 6 months for The Henry to work out its growing pains.

Input: What would be an example of an negative review?
An example of an negative review: DO NOT EVER RENT A VEHICLE FROM BUDGET. I recently rented thru Kayak.com and it was supposedly for less than $30/day. I booked it for 7 days but returned it a day and 3 hours later. They charged me $175.36. I called customer service to tell them they charged me more than what I should have been charged. The lady told me that the vehicle was for $45/day and that I never booked the rental with Kayak.com for the lower price of less than $30/day even though my receipt clearly shows I reserved from Kayak.com. She tells me this is a valid charge and I was charged $22.50 per hour for the 3 hours. That's almost double for a days worth or renting! I asked why wouldn't they just charge me two days and not a day and 3 hours? She had no answer. So if you rent from Budget, make sure you return it in 24 hour increments. Otherwise you could be charged 23 (hours) multiplied by $22.50 which comes out to $517.50 for 23 hours of renting their vehicle. PLEASE SAVE YOURSELF SOME HEADACHE AND DO NOT RENT FROM BUDGET. Their are better places to rent a car from. I give them no stars but was required to give at least one.