Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Review: where do I start. The GM was a nice guy for handling the incident I had. Anthony -the Concierge - set me up with a massage when the reservation at the spa i requested was unavailable. Anthony said he knew this spa and it was nice. He set me up and quoted me a price of $125, When i got to the spa (which was actually a seedy nail and hair salon) i saw on the front window that a massage for an hour was $100 with 20% off. At the end of the massage I gave the lady $100 and said thanks you can keep the change, She insisted that I got "A Hotel Rate" because Anthony set me up. She called Anthony and confirmed the rate then told me she had to go and pay Anthony the difference - $45. She then offered me a ride to the hotel since she was going there which I declined. In short - shady dealings with this place. I was quite taken back. The GM Selman comp'd me a night but , I felt swindled big time. Stay somewhere else. The concierge has something going on...
Polarity: Negative
true