Problem: What would be an example of an negative review?

Answer: I will not ever recommend this place to any friends. Maybe a few enemies. I'm not sure how anyone can rate this place higher than 3 stars. I don't care if the place is in the Bellagio, the quality of the food and service are not at the level of the prices. None of the food we had was any where near exceptional. Pho for $17 is triple of what you should pay. There wasn't anything fantastic about it, the same bowl that I could get in a neighborhood Pho shop. Plus we had to ask for sriracha and hoisin sauce. The Singapore noodle dish really lacked curry flavor. In the neighborhood restaurant I visit at home is packed with flavor and is $8 less. Oh, I forgot I'm in the Bellagio. Service was fair, but after our food arrived, there was almost no attention given. Here's where the meal went really wrong. One of the wait staff began clearing our table. In her desire to get as many dishes off of our table as possible, she had way too many dishes in her hands. She dropped one of the dishes on the floor and broke, with one of the pieces hitting me in the leg. At first I thought, oh it hit me on the leg, no problem. A few minutes later I felt liquid running down my leg, so I looked down and saw blood. I used my napkin to wipe it off and then called the waitress that dropped the plate. She looked at it and was going to wipe it with a towel that she was using to wipe the tables with. I pulled my foot back and asked that she bring me a clean cloth and bandages. She said she would tell the manager. We waited for about 5 minutes and no manager came. We found the manager ourselves and let her know what happened. She said no one told her about the incident. She had security come talk to us to make sure I didn't need paramedics. I told him I wanted to report this as an incident to make sure management had a record of it. I never asked for anything other than to have an incident report made. He told me that he would talk to the manager and have her adjust our bill. What is really odd is most restaurants, when a customer is injured by the staff with blood, they will comp the entire bill. She only took off half the amount and wasn't really apologetic. Her attitude was more like I was an inconveniencing her and I should have moved my leg to avoid the dropping dish. In summary, this place is way over price for mediocre food. You can't blame the wait staff for poor service since they perform at the highest level of their manager. And her low quality of service sets the bar really low for her team. Oh yeah for the reviewers that said it had a great Asian ambiance, the decor reminded me of a casino cafe. The only thing that made it seem like an Asian restaurant is the art work on the walls and the menu. Stay away from this place! This shows that they really have no care for the customer.

Problem: What would be an example of an negative review?

Answer: This review is based on the siena golf club reception hall. I went here for a wedding for a family friend, and had high hopes because of where it is located. BIG MISCONCEPTION. The two star review is due to over cooked food, and poor service. I arrived at the wedding reception by 4pm and was told by staff that dinner and what not would begin by 5pm. Now, I understand having to wait because of all kinds of reasons but 7pm is just wrong in my opinion. Even the kids were beginning to fall asleep. The waiting area to enter the reception hall was nicely decorated but small and lacked seats leaving most guests to stand or go outside. When we did get to sit and eat we were served family style where one big dish comes out and you serve yourself. The chicken dish had far too much soy sauce and I can't even remember the name it was that bad. The pasta dish that came out was cold and thin sauced. One example of service, our table was to have 8 seats, only 7 were set up, so, we asked 3 servers for a chair and plate, and finally one of us grabbed a chair which proceeded with the last server giving a plate and silver ware. The saving grace was the location because it is beautiful out on the golf course and reception hall.

Problem: What would be an example of an negative review?

Answer:
Terrible service. Never anyone around to help. Food was just ok fries soggy. Took 10 minutes to get mustard for out burgers. Beers were flat. Will never come back. So many other great places in Pittsburgh. This place is a complete waste of your time