Problem: Who charges extra to get a drink with easy ice??? This is not right. And they don't even tell you until the bill comes. The food was good. Got the pad Thai, green curry, and Tom kha soup. Everything was pretty sweet. Just a heads up seems like they put sugar in everything.
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A: negative

Problem: This review is for the Hotel, Cafe, and Casino. Hotel-My wife and I stayed there last night. They did absolutely everything I asked (which is the reason for the 5 stars), quickly too. Last time we asked for bath salts, they took forever. *This time when we asked she said 5 Min's, we were letting the other people staying with us that I will catch up later. She was there at 5 Min's., so I tipped accordingly. This room again was free like my wife's was a few months ago *so I won't go into details of the room. Cafe-Our previous encounters with the cafe has usually been like pulling teeth to get service. So maybe it was the fact that it was 4:30 am, (I was really thirsty) there was 4 people working there but no customers. Each one of them asked me if they could help me. *The first female asked the right questions. I just wanted water, that doesn't cost $6. I asked her how much she said nothing*. Casino-I almost made this part a -negative star---the saving grace was the associates that already helped me. They got me my drinks fast!* I was playing Lord of the Rings and I needed some cash to be broken up so I could tip. One of the waitresses when I asked if she could break told me (yeah the machine is behind you). I told her I didn't want to leave money in the machine. She didn't care. How does she know if I am at the Chairman's status or not. So I only ordered from the other waitresses who were helpful. Things they need to work on: ---- Drinking fountains. Check it out. They have none in Vegas, I never under stood that, esp. in this environment. ___Culture- always make eye contact and if someone ask you to do something, unless you're too busy for Your Customers, or what they are asking is unreasonable there shouldn't be a reason you don't.
How would this review be described?
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A: positive

Problem: If you love your animal, do not go here! I was about to get out of my car and go in to this place when I witnessed the most terrifying experience ever! 2 women that work in Groomingdales came running out of the building in to the parking lot. I thought that was strange and then I realized that they were chasing a dog that had escaped from Groomingdales. It was a small black dog ( collie like) with brown on its nose. It was running all over the parking lot and trying to get away from the women. The workers could not catch it. It started running toward Durango. People drive like 50 MPH down Durango. This dog could have been killed due to their negligence. Luckily for them the dog was caught and returned to the building. I could never imaging leaving my animal in a place that is not secure. How could they be so careless? Cheap is not always better people. Dogs are people too. As you can imagine I started my car and got the heck out of there.
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A: negative

Problem: First time here and probably the last time, unless I'm desperate to eat out and just ran out of other places to go for brunch. I started off by ordering some hot tea which I found was a little strange when the waitress came out with just hot water and then asked me what tea I wanted....she didn't even give me options and just stood there staring at me blankly. Ooook then so I will ask the question, "what kind of teas do you have?" She listed me the teas they have and I picked one and she went back to the kitchen to grab the tea. Generally wouldn't you ask what tea the diner wanted first or at least present the options when you bring the hot water?? Ok not such a big deal, we'll move past this. Ordered the quiche which was equivalent to eating a cheese pizza from Dominos...easy with the cheese guys there are other ingredients in a quiche too. I also ordered a chocolate croissant which was good, so I will give a star for that. What really bothered me from this meal was when the waitress brought my bill literally 2 seconds after I bit into my food. I barely got to taste my food and she's already rushing me to check out??? She didn't even bother to ask me if I wanted to order anything else. This is downright rude and such poor customer service!
How would this review be described?
OPTIONS:
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A:
negative