Fairly grim overall, as is normal for this chain. Furnishings and equipment are all very cheap. Clean and cheap.

negative

*Only giving 1 star because they make you give at least 1* I went there with a groupon which from what I read on the website included: Champagne or wine, Hair wash, mask, blow out and style. I called prior to my appointment and asked (Ella) how much it would be to have the lady clip in the extensions I own and curl them, She told me it was 10.00 dollars, I said ok awesome that's a reasonable price so I'll bring them and have her put them in for me. I get to my appointment and Maria doing my hair said "I think there's a little charge to put the extensions in, like ten dollars" I said "Yeah I called the other day and Ella told me that it would be 10 dollars to put them in" and then she proceeded to do my hair. Talking about what kind of hair style I wanted we decided on doing my hair big since it was my 21st birthday. Then next she said "I WOULD RECOMMEND DOING THE HOT CURLER INSTEAD OF THE BLOW DRYER" NO WHERE DID SHE SAY THAT COSTS 10 DOLLARS EXTRA, she tricked me. I agreed because I thought that was included in a "style" but apparently not. I would have just done the regular thing why do you think I got the groupon? Lol... Needless to say this groupon I got for a gift, I ended up having to pay 30 extra dollars on a job I could have done myself for free. They trick you into spending more money, I would have left my hair extensions at home if I knew that it was going to bed the 20 dollars to put them in........ 20 dollars...... its so easy to clip extensions in this place is a rip off. AND I DIDN'T EVEN GET CHAMPAGNE/WINE BTW So after I realized I should have been charged only 10 dollars, I emailed the owner and she basically told me I was WRONG and that I was noted on my account two times that I was aware the extensions were 20 dollars. NO ONE TOLD ME IT WAS 20 EVERYONE TOLD ME IT WAS 10 UNTIL I GAVE HER MY DEBIT CARD. u guys sux xoxo

negative

What a great company. Sooo much more professional than most of the other plumbers in the Valley. Their followup is unparalleled. Thanks MNS Plumbing!

positive

Welcoming, clean and professional. With knowledge of the latest, popular cuts. I'd highly recommend trying this place out at least once!
positive