Problem: I ordered on Xmas Eve pizza and wings. Order was supposed to be delivered at 7:12PM. I got a call at 7:15PM telling me they didn't prep enough pizza dough and and couldn't fill my order. The giggling girl on the call was rude and seemed not to care. They knew when they got my order they couldn't fill it. They should not have accepted the order. I see now why Pizza Hut is in such financial trouble. Bah humbug Pizza Scrooge . My New Years Resolution is Dominos Pizza!
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A: negative

Problem: Oops....had a discussion with our waiter, Ramon, about food allergies. He assured us all would be fine, halfway through the meal we discover the exact ingredient in the food. The waiter never says sorry The manager , Tommy Buck , shows up after a 5 minute wait and demonstrates lack of experience. He offers to comp the offending dish. I ask him if he has any managerial experience as none is demonstrated. He gets very defensive. This is a shame as the restaurant ambiance is nice and our first dish was excellent. It is a shame that there is no longer adequate training in the service industry.
How would this review be described?
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A: negative

Problem: Blazing Christmas lights in February?! Yes, this is one of the many reasons I love Couch House. Last night my two girlfriends and I got out of the movies at Fashion Square and wanted to go grab a drink. Many places came to mind but we soon decided on the Couch House. It is in Old Town but not like the rest of the bars around here. A large dirt parking lot right next to the bar makes it very easy to stop by at for a quick drink. We settled up to the bar to enjoy $6.50 pitchers of beer which at most places around here can be the price of one beer. As always Couch House has a very eclectic crowd ranging from hard core regulars, bikers, frat guys, and random girls like us. Last night we chatted with many people from the 60 year old man who told my friend that she looked like the "best stripper on Van Bur en," or the Irish cougar who tried to set up my other friend with a man twice her age, and then of course the old ASU guys doing shots of tequila over and over again. A dive bar with the most entertaining and welcoming crowd, cheap beer, and blazing Christmas lights are all winners in my book!
How would this review be described?
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A: positive

Problem: This place is very inconsistent . Have gone three times , first time it was good the following it was worse and worse. Seems overpriced .... Suspect it only survives as the overflow for la Pepe .
How would this review be described?
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A:
negative