Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

My wife and I stayed at this hotel at the end of May, 2009. She came for the weekend for a function and we extended the trip to take in the city. We got a deal on this hotel through TravelZoos. $249/night stay for $99/night plus we got the full buffet breakfast. The room was wonderful. Extremely large King size bed with expansive sitting area. We are used to smaller hotels with little room to move. The bed was extremely comfortable with lots of pillows. No wear or damage in room at all except sink tap dripped a bit (poor taps). We could have upgraded to river view for $20/night but chose not to. We enjoyed the room for what it was. 22nd floor looking south. The buffet breakfast was great. Lots to choose from and very fresh with made to order eggs, non stop coffee and juice and the servers were so eager to please. Great to have breakfast included in night stay. Might be a bit dear to pay at $22/person. It was nice to sit and relax with good breakfast, coffee and newspaper and not have to figure where to catch a morning meal. Concierge desk was most helpful in suggesting places to eat, always informative and ready to provide maps, directions, multiple suggestions and even make the reservations. Cards included to admit without paying cover charges at some jazz clubs. Location was great. Blocks from El and other transportation and easy walking distance to the parks and right on the river. If in Chicago again, would not hesitate to stay here again. A swimming pool would have been nice but we did not miss it.

positive

Just returned from a week in Chicago with the family. This hotel was perfect for us. Location is great, kids loved the pool as a place to wind down after a day of museums, touring, ball games, etc. We checked in through Hilton Honors Desk as opposed to the regular check in line. Even though our reservations were through priceline at a reduced rate, they gave us a pick of the the rooms. The room had a large closet which helped with the amount of gear we had with us. Used valet parking which was hasselfree. We had a great experience and would stay there again.

positive

My wife and I stayed at the James recently and we had a great experience. The hotel as others have mentioned is in an ideal location. It's in a quiet location, yet so close to many neighborhoods that you want to go to. We upgraded to a studio room which was totally worth the additional cost. It didnt have all the midcentury furniture that the website photos have, but it was elegantly appointed, spacious, and as we were on the inside of the building very quiet. The service was amazing. Everyone was extremely friendly and helpful, as well as knowledgeable. This was true from the doormen at the front, to people at the desk and the servers in the restaurant. Both Concierges that we dealt with had great suggestions, and were able to understand our style and sensibilities when helping us out. The breakfast at Prime downstairs is among the best I have ever had in a hotel, this goes for the room service as well. Dinner there was good, but not great. I mentioned almost flawless, as there was a situation that occurred involving the Spa in the hotel. It involved scheduling and was aggravating, as the hotel actively encourages its use. However, Caroline who is one of the hotel managers did an amazingly competent job of making sure that we were satisfied, following up on progress and was a true pleasure to deal with. The experience could have left a very bad taste in my mouth but was resolved quickly. Overall, we left extremely satisfied with our stay and look forward to many future visits.
positive