I went here and ordered a hamburger about two minutes til closing, and sure enough i was in the ER with severe stomach pains by 3 AM. I am about 99% sure that is what caused it but due to the inability to give a stool sample within the first few hours the doctors were unable to absolutely say it was their fault... Plus the wait times are horrible even for expensive food and a small menu to go along with the terrible service. I would recommend anybody who wants to get a hamburger late at night, to go elsewhere unless you want to run the risk of severe stomach pains and nausea!

negative

My expectations were high after reading about awards it's received. Over-hyped should be their next. Liked: cool & swanky decor - drinks - short rib "cali-belgique" Where things fell short: * The fried brussel sprouts should be renamed "charred" brussel sprouts. I was debating between the brussel sprouts & the cauliflower. My waiter pumped up the brussel sprouts and made them sound like heaven. Then they came served black & crispy. :-( * The scallop diver surf & turf...where's the turf? For real. Don't advertise turf and serve flakes of corned beef with a $35 price tag for 3 scallops. I better be wowed and just wasn't.

negative

After reading reviews my expectations weren't very high, and that thought was confirmed. The only reason we ended up coming here was that Rivertowne was insane. Although our server was very nice, she was pretty much non-existent the entire time. We order two beers and waters with our food. 45 min later our food came out and we still didn't get our beers. The food runner corrected the situation for her, but it was irritating. Food wasn't too bad. Would have been nice if it didn't take 45 min to get to our table. I understand that they are busy before a game, but 45 min for 2 sandwiches. That's excessive. We ended up being late for the game because we couldn't find our server. I ended up asking the bartender and she responded that she was so sorry, and that our server was new. That's ok, but if she's new where's the support to help her? Oh wait, I know. They (seemed like every manager) were standing and joking at the host stand. Are you serious? Here are all these servers and bartenders struggling to keep up and their managers are standing around chatting. If I worked there, I would be livid. I will never go back here. I don't care if Rivertowne is bursting at the seams. I'll wait.

negative

Your staff should be ashamed by how your so called "owner" treats your customers. I just watched a line of people wait over 30 minutes while the owner chose to drink at the bar. Is it company policy for your employees to curse at your customers when they ask to eat on the patio? What about following them out as they leave trying to fight them like an immature child. My dog could provide better service. Needless to say, you lost out on ten customers tonight, and I'll be sure to let every single person I know what I watched happen tonight.
negative