Sentiment analysis: Poor Gardunos. This place used to be really yummy but (I think because they will be closing soon) the cooking staff must not care because the food has really slipped. One of my girlfriends used to spend a lot of time at the Palms, so Gardunos was a perennial favorite. Plus as an added bonus, all meals here, including the most recent one, were comped for us. Until recently the food was great so I never had any complaints. I came here a few days ago for a quick lunch with the girls. There were maybe a grand total of 5 patrons in the restaurant (not including us). We opted to sit outside on the patio which overlooks the pool. We ordered our usual to share: -guacamole -shrimp cocktail -salad -combo of enchilada and a taco The first offering of guacamole brought to our table was brown. BROWN. I have made home-made guacamole hundreds of times and I know that if you let it sit out for a day or so (even wrapped in the fridge with a pit and lime juice) it starts to turn color. This first offering of guacamole must have been at least two days old. Hardly "fresh, made to order." The waiter saw our faces and immediately took it back. The second offering was made fresh, so he said, and it in fact was the correct color at least (green). However, the taste of it was off and we didn't eat more than a bite each. That's how the meal started and everything went down hill from there. The beans were dried up, almost crunchy, the salad was wilted and the majority of the meal was over-salted. Our waiter was very apologetic and I'm giving Gardunos two stars simply because the staff/service was very good.

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negative

Sentiment analysis: [This is part of a set of reviews covering establishments my family and I encountered while taking a road trip to Cincinnati.] I'm finally getting to the final few reviews from my trip more than two months ago. I guess I could have scrapped these last few, but that's not what Yelpers do. Is it!? This was your typical Courtyard by Marriot. Clean, well-run, friendly staff. They have a good-sized pool and a big, comfortable lobby. There were quite a few people checking in at the same time I was (the young lady at the front desk seemed a bit frazzled, but still very professional) and I was surprised how much room there was given the limited space they had cordoned off for registration. I would complain about the fact that there were only two elevators at either end of the hotel, but for this size hotel it didn't make sense to add more. It gave the feeling that we were waiting a long time because we had only one option, but that was probably just skewed because of my impatience of wanting to get to where I was going that night. I did take the stairs a few times when I didn't want to wait and going up and down to the third floor was surprisingly un-strenuous. They had enough room that the staircase was very shallow. Actually, a very unusual setup. I was a little disappointed in the morning when we were trying to get breakfast. Like the first Marriot we stayed on the outbound part of our trip, there were waffle makers, but these weren't self-serve. There was an area for a "chef" to make you eggs/omelette, but there was no one manning the station. Granted, it was early. But still. If you're going to have a station like that, shouldn't there be *someone* there? Even with that, we had a nice stay. Comfortable and restful before the drive home.

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positive

Sentiment analysis: Terrible service on our second visit. Made a reservation and was seated on time. Waited for 20 minutes without seeing a server. After 20 minutes, we got up and asked the bartender to send a waitress over. The waitress stopped by for 30 seconds to say she'd be right back. After another 10 minutes, we got up and walked out. From our first experience, the food is average. Incredibly overpriced for what you get. The real experience is the stadium seating (which has a $100 minimum per person at game time, fyi).

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negative