Sentiment analysis: Poor Service, long wait time, no internet, very limited seating. If you are not a local who knows the staff, I would not go to Cafe Cravings for coffee or breakfast. On my multiple trips for weekend breakfast (most recent being my last), my order was taken, and several people were served ahead of me. A wait time of 20 minutes for a bagel egg and cheese that bruggers manages to put together in less than 5 minutes is inexcusable and seems to be the status quo at this shop. The prices are reasonable, and the atmosphere is a decent attempt at hometown coffee shop, but if you are looking for good service, this is no place for an outsider.

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negative

Sentiment analysis: The menu is okay but the food is VERY SALTY. I'm not that sensitive to salt but this food was almost inedible. The service was very slow and I had to contantly flag down a waitress for more ice tea (remember, I was eating a salt mine!). When it came time to get the check, yep, you guessed it. I had to get up and look for the waitress to ask for my check. The atmosphere was casual and decent but the salty food and poor service will keep me from returning.

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negative

Sentiment analysis: The customer service here was terrible, getting estimate is very hard. The guy who answered the phone on 9/10/12 around 4:45 pm actually hung up in my face because he couldn't another guy name Mike. Don't waste your time like I did. I read the other comments that were listed and wanted to try them for myself, unfortunately some of the comments are true regarding the customer service. I feel bad for the owner, because as a business owner myself it's very hard to find good employees and ultimately they are a reflection of the company as a whole.

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negative