This place has a lot of potential, but certainly misses the mark on food and service. There were 5 of us on a Thursday that arrived at 5:00. Maybe 1/2 a dozen people there having drinks. We ordered our drinks from our server, but there was no bartender in sight. The bartender re-appeared, and starting serving people at the bar as they came in, ignoring our drink order. We waited 15-20 minutes for our drinks. We then ordered food, which took a solid 50 minutes to come. I ordered soup, which I anticipated being there prior to my meal, which was delivered with my meal. My caprese sandwich was I thought going to be grilled- however was cold, and served on cold toast. Our food had sat in the window for at least 20-30 minutes before being delivered to our table, and it was not busy at all. I tried the beer and cheese soup, which tastes like cheese dip that should have been served with pretzels. I took two bites and couldn't stomach it. The waitress told me she would take it off my check, and then didn't!! When I asked about it, she said I ate half so she left it on- I had 2 bites, and SHE TOLD ME SHE WAS TAKING IT OFF! She offered to get her manager "if it was really an issue" and at this point I was fed up and done. Terrible food, terrible service, great beer selection, but I will not be back. There are too many good restaurants in Old Town where food is less expensive, served hot, more tasteful, and friendlier service where I can spend my money. And, take note- when someone doesn't eat something because they don't like the flavor, it's customary to remove that item from the bill, no questions asked. Good luck making it past the 6 month mark in this town.
What is the sentiment of this review?
negative