This is a nice hotel to check out as they have area designed as if you were walking on the streets of NY and they have dining options on that street from quick bites to upscale restaurant depending on what you want to pay and eat. I went to eat their on my first night and tried The original Fulton Fish Frye... it was quite good and easy on the pocket. Plus the experience to be sitting on the streets on NY and eating Fish and Chips was quite good.
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positive

Finally made it to H&E! Since we just had an amazing dinner, I came here completely full...so no half price steaks for me! We ordered a handful of beers and some cocktails.....they weren't cheap, but not obnoxiously overpriced either. Just being this kind of hole in the wall place, I would have thought the drinks be a little cheaper...at least during happy hour anyways. I don't know if I would have ever stopped in here if it wasn't for Yelp. The environment is clean and comfortable though, and the service was good. It would be a good place to come for drinks, and maybe for the steaks I keep hearing about :)
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positive

This buffet was a $20,000,000 error! In the past this had always been a favorite place -- especially to take visiting friends and family, however, this evening I was very disappointed. Here's my story: Arrived at 4:16pm and was surprised that there were zero others in line. This should have been a red flag, as the Feast Buffet was always packed. I was informed by the cashier that they were serving dinner at $9.99 per person. I paid for two and we were seated. My primary complaints are as follows: 1) Food quality is MUCH lower than on previous visits. It is obvious that most of the food is frozen-TV-dinner-entrees. 2) Food not served at the proper temperature. Many items were luke-warm, including: green beans, mixed vegetables, meatballs, egg rolls, spare ribs roasted potatoes and sweet & sour chicken. Actually, just about everything I tried was not hot enough. Sliced roast beef was so tough it could not be chewed. 3) Cost cutting measures that destroy the dining experience. A great example is in the Asian food area, where they offer only one entree (sweet & sour chicken) but there are 5 different starches. White rice, brown rice, fried rice and two types of noodles) 4) This should have been #1... All of the food was old, stale and left over from lunch. 5) The desert bar was a wreck! Ice cream was melted to slush and the cookies were as hard as rocks! There were some one-inch squares of cake that were stale and flavorless. As a manager, I feel this buffet is a total failure. The original idea of a buffet was to over feed people so they play blackjack and slot machines until they are able to walk again. In my case most of the food was inedible. I must also question the savings when so much food is thrown away because it could not be eaten. Advise to managers: Hot food hot; cold food cold! As for the $20 million error... It will take that much -- or more -- in advertising before I even consider returning to any Station Casino property. UPDATE: In addition to this review, I had posted a comment on their Facebook page. That comment was given the standard copy-paste reply to contact someone else, and I did -- however, the gave me the wrong email address. Posted another comment about not getting a reply and was given the super-secret-correct email address. A week ago I resent that email, and have yet to hear from them. With that said I will downgrade to a single star based on the fact that corporate customer service is every bit as good (read: "horrible") as the buffet.
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negative

What is the big hype about this restaurant? The food has no flavor, the atmosphere is boring and cold and the staff has NEVER gotten an order right. The only upside to a wrong order is they sometimes have a "no problem" attitude and fix it. Salads have too much dressing, pasta is over cooked. I so wish my kid didn't like it here. I'm done and next time she craves Rachel's, I'm not going.
OPTIONS:
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negative