input: Write a negative yelp review.
output: Went here the other night with my girl, worst filibertos I've ever been to. Chicken quesadilla and an arizona burrito took 20 minutes. 20 MINUTES!! The girl at the counter was rude and had this look on her face like she hated life and taking our order was just making it worse. The arizona burrito tasted like crap, I don't even know that it was carne asada. It tasted more like plain ground beef. The potatoes weren't fully cooked. The chicken quesadilla looked as if it was soaking in a pool of grease for the entire 20 minutes we waited. I will NEVER go back to this location, absolutely horrible. Stay away from this Filly B's.
input: Write a negative yelp review.
output: Practice is 4.5 STARS!! But DR. MCKENNA SHOULD RECEIVE ZERO stars for bad business practices!! If you care about ego, status and popularity then go for it. If you care more about the ENT issue you or a loved one may be having then CHOOSE ANY DOC BUT DR. MCKENNA, or find a different ENT practice. My husband and I came the 1st time Aug 2012 for my step-daughter's breathing issues. Saw the nurse practitioner who was great! She diagnosed the issues and recommended treatment. Next appointment was with Dr. McKenna since he would be performing the treatment. He came in, took a brief look, re-confirmed what the NP already determined and sent us to his nurse to schedule an appointment. Standard doc...friendly, knowledgeable. Nothing special that would wow you. We requested a Thanksgiving surgery to accommodate a 10 day recovery time and insurance requirements. She said she would call us with a potential date. I must have called her 6 times, leaving messages for the next 3 months. She finally called me back about a week before Thanksgiving and said that Dr. McKenna couldn't secure a hospital time so we would have to delay and wait until 2013. At this point we could not schedule the surgery again until Aug 2013, again due to insurance requirements which we should not have to be so inconvenienced by because of their mistake. We have a 5 year old that needs help breathing for goodness sake!!!!! So finally we go back to the office on Aug 6, 2013 with a 4:10 appointment. At 5pm we asked how much longer we would have to wait and the nurse told us there were 3 people in front of us which would probably be about another hour wait. We were confused as to why there was such a long wait time and she looked at us like we were stupid and asked if we were new because most regular patients know to call before hand to see how far behind Dr. McKenna is. Apparently Dr. McKenna is know as the ROCK DOCTOR and is very popular for ??? what ??? being popular among rock stars? Not ENT patients???? I don't care about a rock doctor! I care about my step-daughters issues!!! The nurse also went on to brag about how great of a doctor he was and how he doesn't just hop in and out of patient rooms, which was the exact opposite of an experience that we encountered. Dr. McKenna has very bad business practices if he expects patients to wait for him for unreasonable amounts of times and is extremely impersonal. We immediately changed doctors, scheduled a new appointment and drove an hour back home. Dr. McKenna I would like 4 hours of my life back please... if your rock doctor status could be so humble.
input: Write a negative yelp review.
output:
I have been a AT&T customer for over 12 years and recently had to replace my phone. I'm not sure if all stores are like this one, but after the initial friendly greeting from the blue shirt members, they get right down to business. I explaind my issue, and was given a big fat "your not covered" and "we can't help in this store, because you got the phone from a reseller"... that's strange because the sign said AT&T on the door. After wasting my first hour with this 20 year old "insurance" sales man, I moved on to the manager. Wow, this guy was something else, rude, arrogant, demeaning, talking slow to me and explaining that it was a computer error and not their problem, only after I had pointed out for the 10th time it was their mistake....oh sorry I mean the "OTHER AT&T STORE". He said he would call his manager and get back to me. Hour and a half wasted in my busy schedule. I got a call several days later and a new phone a week later. The "insurance" deductible was still several hundred. I should have just replaced the screen myself. Lesson learned. This store promotes sales only, not customer service. If there were no stars, they get it. Yes I have my phone, but only after becoming one of those angry customers whom I detest. I will not go back to this store, which is so frustrating because apparently the "retailer stores" are not AT&T.....any way, that's for another day. Avoid this store! These guys will soon be working at a car sales near you!