Problem: Great pizza and wings but some of the employees are rude. Lot of good pizza in the area think I will start going elsewhere
How would this review be described?
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A: negative

Problem: I'm writing this as I wait....we arrived at 10:30pm, got seated by the manager who came from the bar area because hostess was busy talking story. After 20 minutes at our little booth for 6 people, we were about to leave but a server finally comes to take our drink order. When we mentioned to server that we were about to leave, she apologized and gave an excuse of a server got "cut", so she will be starting our drink order. Decided to stay. Another server came 10 minutes after our drinks arrived to take our food order. Finally at 11:30pm, we are eating...yay! Food is good. Our table had a couple burgers, rib eye steak, chicken alfredo, and a salmon salad. Looking around our table, there are no complaints about the food. Server had no name tag, so I had to ask for his name. His name is Eric. There is only around table and another table of people right now, so I don't understand why service is so BAD! So long story, short...food is good but service is HORRIBLE! PEOPLE BEWARE!!!!!
How would this review be described?
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A: negative

Problem: It's places like this that give other respectable auto shops a bad name. I am new to the area and was trying to find Brake Masters but ran into Just Brakes so decided to stop in there to get my brakes inspected. They took a look, showed me my battery has corrosion, some fluid was too dark so needed to be flushed and replaced, and that they could tell I needed new brake pads. I didn't get it all done that day. I had him write it all down for me and was going to get a couple other opinions/estimates. He said they had a 'brake special' for like 99 dollars, the battery corrosion clean up would be 19.99, and the fluid flush was 60 dollars. These prices seem to be all over the place to me. Anyway, he wrote it down and off I went to another place who quoted me at a much higher price-and for having an older car-I just want the basics done for as little as possible. A day or two later, I go back to Just Brakes with the business card that John had written down what I needed. I asked if he would still honor these prices and add an oil change and he said yes. My estimated total was 209 plus tax, he had said. I get picked up and soon after I get home I get a call from John and he explains that my car needs all this other stuff that will cost me a total of $532...then realized he had mis-spoke and changed it to $632. This guy thought that he found a sucker and I was going to be the typical gullible girl who is just going to shell out the cash. This car is worth maybe 2 grand and you want me to pay almost half of it's worth on some shit that it probably doesn't even really need? lol I think not. He cracked a joke like the car wasn't going to last very much longer on the phone but then when I got there to pay the original 209 plus tax, he said what great condition it was in for being so old. Usually I go to reputable auto shops but I was desperate and lost lol When I got off that awkward call from John I looked this place up on yelp and was so stressed out at all of these horrible reviews!! Just do the work and give me my car back. That's all I kept thinking.
How would this review be described?
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A: negative

Problem: The customer service I received today was completely uncalled for and extremely rude. They sold me an empty cartridge which I returned immediately for replacement. They declared there was no way that could have happened because the empty cartridge from THEIR box was not theirs because it didn't have their label on it (which obviously they forgot to put their label on the cartridge which had not been filled yet). When I became visibly upset at this response, they said I was attacking THEIR integrity and stated they did not want me as a customer after I had been buying ink regularly from them for 7 months with no problems. They do not deserve ANY stars. I have NEVER been treated so rudely. As a retail manager for 7 years, we always treated the customer with utmost respect "the customer is always right!" I was stunned with the treatment I received and do not recommend you take a chance with having the same problem. IF you choose to do business with them, make sure you OPEN the box before leaving the store so they have NO recourse such as what I experienced!!!!!
How would this review be described?
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A:
negative