Q: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
The Millennium Hotel Knickerbocker sounds fine, and the website is pretty, but the reality is an over-hyped, overpriced, reality-isn't-as-good-as-fantasy package. The catering they offer is a joke; you can pick up better food for half the price at a dozen or more places in the Chicago area. While the rooms were cleaner than most, there was a lingering unpleasant odor from the cleaners they used that aggravated my sinuses, and when I called to complain about it, a nasal-voiced clerk blew me off. The rooms look small but cozy when you book online, but when you get there in person, you realize just how tiny they are. Trying to fit inside of one makes you think of being in a sardine can -- did I mention that it smelled like cleaning solution? I also found a hair on my supposedly clean bed, which made me wonder just how thorough their housekeeping staff is. In fact, it looks like all of their rooms are comparatively small; you'd get better prices and a far better room from the Hilton.

A:
negative