Sentiment analysis: While I hate nailing a place that has so few reviews, I'm afraid I have to give this place one star. Some of you might say, "well, what did you expect from a strip mall Chinese joint?" Well, some of the best Chinese food on the West Coast is in a strip mall or even in a bad part of town. Sadly, this restaurant is not only shabby inside and out, but their food is just as shabby. Their sauces taste bottled with a one-size fits all sort of technique: pile on thick, gunky brown sauce on everything and call it Chinese. Plates that are old and worn. Dirty glasses. Shelves that appeared thick with dust. A faded "Best of Charlotte" frame on the wall that dates back to many years ago. It's sad to see a small business that just doesn't get it. The food here falls short of the worst Chinese food in a mall food court. That says it all.

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negative

Sentiment analysis: Let me start by saying that we used to go to Due Forni at least once a month. The pizzas are not the best thing ever but they are really good and we like the atmosphere. Last time we went though we had a horrible experience.. I ordered the chef special for the night which was Scallops. I love ordering their specials from time to time if I don't feel like pizza and they are always very delicious. This time though that wasn't the case - the scallops were horrible, only barely seared on just one side and tasted sour and undercooked. I cut one in the middle even though it didn't really look appealing and when I tasted it, I was really disappointed. The waitress saw my face and asked if everything is ok, to which I explained to her the scallops were undercooked and tasted bad and she apologetically took them back. The manager/host or whoever the new guy was at the door came to our table a minute later to "apologize" by LECTURING me and rudely explaining to me how scallops are cooked and how they need to be undercooked and so on and if I wanted them cooked more that what they were, he can't guarantee their texture and they will be gummy. He seriously talked to me in such a demeaning manner, like I have never ever tasted a scallop in my life and I have no idea what I am talking about by sending those back. He wouldn't even let me say a word to explain myself. Of course he offered me to order something else and was trying to sound nice but the tone he spoke to me with was overall very disrespectful. I love scallops, I eat scallops often, I have had them in restaurants in LA, NY and many other places - point is I know what scallops should taste like and I know what a perfectly cooked scallop is - those just weren't, if I am paying $28 for that dish I expect them to at least be seared on both sides! I didn't want to make a big deal out of it, I was going to just order something else, but the rudeness of this person (who I have never seen there before) was so appalling to my husband and I, that we will never return to Due Forni again because of it. Being so called regular customers, as we live close to the place, and getting treated in such way for no reason, we have no willing to go back there ever again.. Food is good but customer service lacks big time!

OPTIONS:
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negative

Sentiment analysis: Small portions and not good tasting food. In the words of David Sedaris, it was so bad...and there was so little of it! I ordered the Reuben panini and it was $8.87 after tax. It's not really a panini, just a half heartedly pressed sandwich. It came with a pickle and chips. The sandwich was small to average sized and contained pastrami, sauerkraut, cheese and a very unpleasant tasting dressing. The pickle was nice and crisp but the chips were stale, kettle style but without the crunch they're supposed to have. Drive thru service was neither friendly nor unpleasant, just indifferent. This should be a $5 sandwich, not a $9 sandwich. Do yourself a favor if you're in the area and go to Jason's Deli, Paradise Bakery or Hillside Spot instead.

OPTIONS:
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negative