Problem: First visit to WAM today... A rainy, cold Sunday for lunch. We were warmly welcomed and very pleasantly surprised! The staff were very nice and helpful - especially since we had twin 18 month old kids (who ate free on Sunday - btw). We ordered hibachi dishes. There were generous portions - nicely priced. The food was above average and tasted fresh. The atmosphere was open and warm and very clean. We will go again and would recommend to others with small children - especially on Sundays!
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A: positive

Problem: Maybe we went too late, but our "fresh made chips with salsa" were cold and stale. Our meals were both terrible, like they were frozen or made a week ago. I got the mango chipotle chicken. My husband got sopapitas. We just threw away our to go boxes because we didn't want the food. Our waiter was outstanding and we didn't want to offend him. He was so good! The margaritas were delicious. My advice is to go early. We went late at like 8:30...
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A: negative

Problem: My daughter got a good haircut but the staff wasn't very friendly. We walked into an empty store and stood there for almost a minute before the two girls behind the counter would even acknowledge our presence while they chatted away. Then the first words out of their mouth were "can I get a phone number?" Not very inviting for a place who's marketing message is fun and cool.
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A: negative

Problem: This review is for the service department. I brought my car in for an oil change ($49.95 after coupon!) and asked the tech run my check engine light code. The service manager refused to run the error code because he said that it would not solve the problem and he recommended I do a full diagnoses at around $85 per hour. I declined and asked him to humor me and run the error code which he again refused. The next day I went to Auto Zone and they ran my error code and pointed out that it was caused by my gas cap not being fully tightened. It is remarkable that the dealership charges $50 for an oil change that you can get elsewhere for $20-30, refuses to do a simple service check, and tries to charge for something that is completely unneeded. I will never go back to Tempe Scion for service!
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A:
negative