Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

Example input: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
Example output: Positive Review
Example explanation: This rating is correct based on this review provided by the user as they liked the product very much and they were surprised that product is so good.
Q: Came today, hooked it up. Lights came on but no connection.<br /><br />Easy, right? Call customer service.<br /><br />Half-hour wait (five minutes of \"press 3, then 6, then 2, etc.) and **terrible**, irritating noise on hold that won't turn down<br /><br />Woman's voice came on: Almost unintelligible.<br /><br />This is after half an hour, remember. From 2:45 to 3:15 p.m., EST.<br /><br />I cordially (evidently, not cordially enough) asked her to speak more articulately (sounded East Asian) and slowly.<br /><br />She started reading her script and, evidently miffed, said \"I can't hear you\" three times and hung up.<br /><br />Back it goes. The Airport Extreme was more expensive, but it works out of the box and help answers within two minutes -- and knows their stuff.
A:
Negative Review