It's the 3rd time I used their service, this time for my chihuahua mix and our new baby Yorkie! The tech was on time, friendly and helpful, she even gave me tips on what to do in between grooming visits. My babies look and smell so good! I am very pleased!

positive

The website allows you to book a reservation yet it does not allow you to confirm the price upon checkout. Omni, it is not best practice to ask for your clients credit card information without informing them of the quote/price they are agreeing to upon the "Confirm" page. Please change. Also, when I tried to call in to make a reservation I was greeting with a "PLEASE HOLD" in what sounded like one of Marge Simpson's sister's voice. My call was then picked up, transferred and finally dropped. This is why you did not get my business today. I sincerely hope this feedback helps you improve your business.

negative

All the staff here are very nice. The vets will sit and talk with you without rushing. The price is a bit high, but for the care and patience justifies the price and more.

positive

Not impressed. Perhaps because I have been able to enjoy Mexican food in the States, where it's closer to the source and probably more authentic. I found Chiquito to be a bit like a Mexican Friday's, with the glossy menu and the focus on expensive alcohol drinks. I did still want a margarita, which I found to be only reasonably decent. Too much triple sec and ice, not nearly enough tequila. I didn't send it back, but I didn't have another. Still, it was a treat with the chips and salsa. It's the salsa I like - big pieces of tomato with plenty of spicy pepper mixed in. Easy for scooping. My main - enchiladas with chicken - was served in a crock bowl on a ceramic plate. The bowl was extremely hot of course as was most of the meal. I was therefore unhappy as I ate from the outside towards the center, only to find the center was only warm. I didn't send this back either. The flavor was good, including the small amount of guacamole on top, but that temperature put me off. I chose not to risk a dessert. In the end, my craving for Mexican was not satisfied. I would not return.
negative