Sentiment analysis: 2 stars is all this place can get. Pros - middle of the strip, clean, new, cool mall Cons - ZERO customer service. Granted, I didn't gamble there, so I can only speak for the hotel staff, but I was not impressed. They were slow, unfriendly, and unapologetic when we got there (after check-in time) and our room was still NOT ready. We were staying in their best suite. Oh yeah - the pools and the area around them, sucked!! It was just hot cement and lots of wasted space. no good. I'd only consider staying here again if they had a special. Otherwise, I'd stay somewhere else.

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negative

Sentiment analysis: This place is a bit obscure. It is kind of hidden from the main street as it is facing the residential road. I almost missed it on my way here! Once you go past the black door, you enter a dark, dimly lighted bar. There are large booths for large parties and tables for small groups. The bar extends throughout the entire place so there is plenty of seating. The restroom cleanliness is typical for a pub and is well maintained. There are plenty of TVs if you looking to watch a game there. Since this place is known for their pasties, I decided to try one out. I ordered The Chicken Greek Pasty to go along with my Hoegarden beer. The portion size is just about right, wasn't too big nor too small. The pasty was hot and fresh. What made it really good was the sauce that was provided with the pasty. I almost didn't have enough for the entire pasty! My one gripe about the pasty is that I wish it had a bit more chicken. Other than that, it was superb. This place has a good happy hour menu and a pretty extensive selection of beers on tap and on bottle. The service was good for the most part. Other than forgetting one of the sauces for the people of my party it was pretty good throughout. They delivered our food and drinks in a timely manner and was helpful with the first timers with what to order. I wish I can give this place 4.5 stars, but since I can't, I'll have to give it four.

OPTIONS:
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positive

Sentiment analysis: I can only review the service since I lasted about 10 minutes here. I came in during a soccer game and looks like the restaurant was celebrating with their staff. Or at least that's what we figured out while waiting to be acknowledged. When we first walked in it took a minute for the hostess to come and greet us. We thought we had wandered into a private party at first. The hostess allowed us to choose our table, dropped off the menus and then walked over to a nearby couch, sat down and started eating and talking to a friend. We waited nearly 10 minutes without anyone coming up to us. All we wanted were beers and an appetizer so I got up to order from the bar. I waited there without even an acknowledgement glance from the bartender. I gave up there, walked back to the table and my sister informed me they came and took the food order. By then, I was tired of waiting so we got up and left. And honestly, if the hostess had just explained that they were hosting a get together for the staff and it would be a few minutes before someone came to us, that would have been no problem at all. But because nothing was communicated, it left us confused and a little impatient with them. Will not return.

OPTIONS:
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negative