Sentiment analysis: They need to work out the kinks, that's for sure. Diablo's? Pray to the devil that you get your food warm and you can see it. 1. The lighting was SO low up top that they had to turn on the disco lights which were then blaring in our eyes. 2. Food came out COLD. No joke. We had four plates of tacos and all were cold. The fajitas were sizzling though. 3. Salsa is excellent. So good, I asked for a refill. Um, ok, they charged me $6 for salsa refill. EXCUSE ME? 4. Drinks were extra strong, but they should be for $10. And they didn't have Ketel One. That was a $10 Stoli. 5. Waitress was very sweet and trying really really hard. 6. Bartenders downstairs (the girls) were absolutely clueless and it took two of them to figure out how to run a credit card--while 5 of us were still waiting to get served. Thankfully the guy bartender was on the ball and stepped up to the plate. He also flashed "Blue Steel." That bartender deserves 5 stars. 7. I finally complained at the end about the cold food and why were they charging me $6 for salsa when the food they brought out was sub par? So the manager took off the salsa charge and the $8 chip charge as well. Besides all that, the atmosphere is pretty cool. I think the downstairs was better. The hostesses that I encountered were very nice and inquired about our party, what was it for, making small talk. Overall though, like I said, they need to iron out the kinks.
+++++++++
negative

Sentiment analysis: Multiple times I've placed take-out orders and it's taken 40 plus minutes to receive my simple order of chicken wings. THAT'S THEIR SPECIALTY WINGS!!!!! It should never take that long to get an order of wings. On occasions I've tried to order a beer there while I wait and was given excuses as to why the keg was clogged. I've mentioned to the manager several times my displeasure in their speed and service. Nothing was ever done to make things better. Avoid at all cost!
+++++++++
negative

Sentiment analysis: For a fast food place, they have very good fish tacos here. Try the fish burrito, I know it doesn't sound very good but trust me it is excellent. They have menus that tell you the nutritional value of every meal they make.
+++++++++
positive