Q: negative

A: Dear Ross Corporate, In regards to the management at your store located at: 10625 N 43rd Ave Phoenix, AZ 85029 I arrived at opening (9:30) and shopped around for 50 minutes. I had a mesh umbrella stroller, a diaper bag that is only large enough to fit a diaper and two bottles, and my small purse that only fits my sunglasses and wallet. When I had finally made it over to the ladies wallets I could hear the entire conversation between the manager, who was hidden from view, and Loss Prevention. They were discussing reviews that had just taken place. As the conversation changed she said to him, "Did you see that lady with the baby? I think she stole something." There was 4 other shoppers in the store, I being the only one with a baby. This is unacceptable behavior for management of a department store. Please address Customer Service skills with this store. I do not plan on returning, but would not want anyone else to suffer such remarks from an uncouth manager.

Q: negative

A: went here for brunch and they failed me. it was overpriced food that tasted like cardboard! they couldnt even make it up in their service department. FAIL

Q: negative

A: I realize that they've only been open a month but I just couldn't overlook many glaring problems at North Mountain Brewing... First and foremost was the beer selection: they only had 2 of they're own beers, a Hefeweizen and ESP (both pretty good) and they only had 1 hoppy guest beer. I'd describe the food menu as bizarre, there are more oyster choices than main dishes or appetizers and the main dishes included things like Poutine and Banger. My suggestion is to check out their website before you decide to go. You'll notice something else bizarre - that there's no mention of beer on it. And you can see for yourself the odd food choices. One last tip - the lunch menu is much smaller than what's listed on-line.

Q: negative

A:
If this place is near 40% capacity don't expect to eat. We have been sitting here for over an hour waiting on 2 burgers. Sorry but #servicefail. To be successful in business you have to offer a valuable product, quality of service and a friendly attitude.