Problem: What would be an example of an negative review?

Answer: Disappointed....we sat before a party of 7, they received their food before us. (There were 3 ppl in our party)We waited 35 minutes for our food and when I received my Benedict it came with HAIR in it!!!! The waitress brought me a new one as fast as she could but, No manager came AND I had to pay for it. I heard great things about this place.....I was so bummed I didn't feel the same way.

Problem: What would be an example of an positive review?

Answer: This place is awesome!! It's even better when you don't have to pay for the food!! Ordered the Royale steak burger with chili n cheese fries and my mom had the guacamole steak burger with chili n cheese fries. For dessert mint Oreo cookies n cream shake. Service was bad, but I think it's because a lot of people came in at the same time, but that is no excuse for taking 20 minutes to serve us our drinks. In fact, the burgers came out before our drinks!!! On to my Royale. When I took the lid off, it looked like a crippled piece of midget bacon gave birth to another crippled piece of midget bacon. I don't mean to offend crippled or little people, but it's just looked like someone broke off 2 pieces of bacon from a normal strip of bacon n put it in my burger. Naturally I complained (I love bacon) and the server brought me a heaping helping of bacon on the side. That more than made up for it. My moms guacamole steak burger miraculously turned into a guacamole double bacon steak burger. Hahaha. My mom said her burger was good. I thought my burger was good, but I could tell it was sitting there for a while. The egg n patties in my burger was cold. But it still tasted delicious. Probably because it's the first meal I had all day and I just got done working out. The chili cheese fries were ok. The chili isn't that great but I love the melted cheese sauce. On to dessert. As I am writing this review, I am consuming my delicious mint Oreo shake. Good ending to my meal. If the meal was not comped and I had to pay for it, I'd probably give 3 stars. All in all, filling n tasty. Yay my first review is done!!!!

Problem: What would be an example of an negative review?

Answer:
Walked in and had to wait 5-6 minutes for acknowledgment from anyone. After we asked if we could just take a table, we waited what seemed another 5mins for menus. We asked for coffee ASAP and sat another 8mins before just leaving. The place was not busy and had tables open. I don't think speed is a priority and from what we were able to gleam from the prices on the filthy menu, neither is value. $3 for an egg and $2.50 for a slice of bacon? ... really? No thanks. We went to 5 & diner for half the cost and had coffees in hand within 4mins.