In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
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Question: Arrived packaged upside down in box and lid not fastened, product leaked all over the container. Had to go through the hassle of returning it.

Answer: Arrived packaged upside down in box and lid not fastened ...

Question: The bag came ripped up, tattered and the hat was creased. Hanging threads, it was a mess. I sent this item back with their tracking number almost a month ago and have NOT received a refund. Truly disappointing.

Answer: Sent a used, tattered pos and I still can't get my money back.

Question: For starters allow me to say that the product seems great and feels sturdy enough. I just received the package today and was installing it when I realized there were no keys in the carboard box it came with. It had both sides of the door knob, the middle part as well as the small sheet of metal that goes on the doorframe as well as the screws but there were no keys...I essentially bought this for no reason as I cannot lock it. Again it is a good product, but somehow someone forgot to pack the keys...now I can't lock my room when I go out which was the purpose of buying this in the first place.

Answer:
I'm not sure if this is some kind of joke but I'm not laughing