Q: Went to ClimbMax yesterday with a friend. Walked in and no one was there besides the staff. We decided it was probably because we were there earlier in the afternoon and "Saturday business" hadn't picked up yet. We go up to the counter, mind you there are two people there, and they do no acknowledge us at all. We said hello and were thrown clipboards with liability forms. No pens given. I just reached over and got them for myself and my friend. After filling out the proper paperwork. The older man at the table asked us if we had climbed before. We both had, but not in a long time. We turn around to see two harnesses thrown on the floor for us to get into. We asked which way we get into them and he remarked, "I thought you climbed before". I said that I had, but in no way was an expert. After loudly asking for help with getting the harnesses properly fitted. The young man came over and showed us how to properly use the equipment and climb. His name was Kevin, I think, and I would have rather just interacted with him. He was a lot more helpful, patient, and had the capability of smiling and had some good customer service skills. I heard that this place has the best air conditioning and I believe it is because of the extremely cold reception that is received at the front desk. If I was that cold to people my AC bill would be nonexistent. Eventually more people arrived which made the experience less uncomfortable and I was just glad that I was there with some good company. My ranking goes. 1 star for Kevin. He helped out a lot. 1 star would have been for atmosphere, which was a bit chilly and weird that no one else was there for such a long time. 1 star would have been for basic common courtesy from all the staff. I felt like we were bugging the staff and inconveniencing them. Like I had accidentally walked into a funeral or something. 1 star would have been for equipment, which some seemed worn and needing some TLC. It is rock climbing so I don't like to feel like I am gambling with my life. Also the floor mats were lifting up and we kept tripping over them. A 5 star experience would have been all of the above. I wouldn't go here again and in fact, we later ran into someone who had a similar experience the same day. Word travels fast and I think that if they put a little more effort into their people skills that would improve their attendance and the ClimbMax gym. ClimbMax gym is ghost town filled with the ghosts of climbers past and will stay that way if their attitude stays the same.

A: negative

Q: Super bad i saw it in yelp it was one of the most reviewed restaurants , so i decide to visit it but i don't know how they gave it more than one star !!! Oily and cold also they just warm the pizza so you don't know when they made it !!

A: negative

Q: Well, jumped the gun on that last review I guess. Turns out, the work they did here was botched. I'm not sure if I'm influenced by the good and helpful attitude of the guy who helped me here or not, but I'd like to think it was some sort of mistake. Still, a costly one for me. I had gone in with what sounded like worn brake pads to the point of metal-on-metal rotor scraping, and thought I would need new rotors. After checking it out, the aforementioned "good guy" told me the rotors were fine and simply installed brake pads and cleaned the back brakes. A week later, I started hearing the noise again. I took it to another shop (Larry Harker's Auto) and they found that the rotors were not in good shape, and that in fact one was much thinner than the other. After they replaced them, the noise vanished and has not come back. Like I said, I want to believe this guy just made an honest mistake; it just seems like an unlikely scenario, though, given the problem. Just kind of goes to show that smaller shops with a long history in the area are usually the way to go.

A: negative

Q: I've seen Matthew's video on YouTube (here's one https://www.youtube.com/watch?v=ul-8f6qZKzc), so I knew what I was getting when I traveled to Phoenix for work. I flew in early, just to get a shave and a cut. I was not disappointed. You enter and sign-in and are offered a drink from the cooler, popcorn from the popper and candy whilst you wait. There are movies playing which light the room. Whilst I waited, I saw several men come in and leave due to the wait. Matthew's services are in high demand. Once I was called, I proceeded to the back room where the single chair sits. I was greeted as though I'd been a customer for years. I explained what I wanted and the cut began. Following my haircut, I got an amazing wet shave. $17 for the cut. $25 for a shave. Cash only. Money more than well spent. To the time and indulge yourself. Matthew's passion for his craft is undeniable and his service is second to none. Can't recommend the experience highly enough.

A:
positive