Read the following article and select the best answer. Article: Have you ever been afraid to talk back when you were treated unfairly? Have you ever bought something just because the salesman talked you into it? Many people are afraid to assert (,) themselves.Dr.Robert Albert, author of STAND UP, SPEAK OUT and TALK BACK, thinks it is because their self-respect is low."There's always a superior around--a parent, a teacher, a boss who knows better.'' But Albert and other scientists are doing something to help people assert themselves. They offer assertiveness training courses, A.T.for short.In the A.T.course people learn that they have a right to be themselves.They learn to speak out and feel good about doing so.They learn to be confident without hurting other people. In one way, learning to speak out is to get rid of fear.A group taking an A.T.course will help the _ person to lose his fear.But A.T.uses an even stronger motive to share the need.The timid person speaks out in the group because he wants to tell how he feels. Whether or not you speak up for yourself depends on your self-respect.If your face is more important than you, you may feel less of a person.You start to doubt your answers to problems.However, once you get to feel good about yourself, you can learn to speak out. Question: The problem the writer talks about is that _ . - some people are forced to buy things they don't like - some people are afraid to speak up for their rights - many superiors are everywhere - some people love to help others find confidence in themselves
some people are afraid to speak up for their rights

Read the following article and select the best answer. Article: When we think of leadership ,we often think of strength and power .But what are these really ,and how do they operate? Leadership today is not about forcing others to do things ,If this is even possible .it is short-term ,and tends to backfire. If you order someone to do something against their will. they may do it because they feel they must ,but the anger they feel will do more harm in the long-term ,They will also experience fear. Fear causes the thinking brain to shut down ,making the person unable to function at his or her best .If they associate you with this emotion of fear. They will become less functional around you ,and you will have succeeded in not only shooting yourself in the foot .but possibly making a very good employee or partner unable to perform effectively .Fear has no place in leadership. The way we influence people in a lasting way is by our own character, and our understanding and use of emotion .We can order someone to do something ,which may be part of the work day; or we can employ them at the emotional level ,so they became fully devoted to the projects and provide some of their own motivation . Today's work place is all about relationships as a human being as well as a worker .Everyone produces just a bit more for someone they like .Leaders understand the way things work .They know the pay check is not the single most motivating factor in the work life of most people. The true strength of leadership is an inner strength that comes from the confidence of emotional intelligence---knowing your own emotions , and how to handle them ,and those of others . Developing your emotional intelligence is the single best thing you can do if you want to develop your relationships with people around you ,which is the key to the leadership skills . Question: Good leadership is mainly seen in a leader's ability to _ - .provide a variety of project for employees - help raise employee's living standards - give employees specific instructions - deal wisely with employees' emotions
deal wisely with employees' emotions

Q: Read the following article and select the best answer. Article: Mrs. Janes gave music lessons at a school.She had a good voice and enjoyed singing, except that some of her high tones sound like a gate that had forgotten to oil.Mrs. Janes knew her weakness well, and took every chance she could find to practise these high notes. As she lived in a small house, where she could not practise without disturbing the rest of the family, she usually went for long walks along the country roads whenever she had time and practised her high notes there.Whenever she heard a car or a person coming along the road, she stopped and waited until she could no longer be heard before she started practicing again, because she was a shy person. One afternoon, a fast, opened car came up behind her so silently and so fast that she didn't hear it until it was only a few yards from her.She was singing some of her highest and most difficult tones at that time and as the car passed, she saw an anxious expression came over the driver's face.He stopped his car suddenly, jumped out and began to examine all his tyres carefully. Mrs. Janes didn't dare to tell him what the noise he had heard really was, so he got back into the car and drove off. Question: How did Mrs. Janes sing? - She sang well, but she didn't practise singing hard. - She enjoyed singing, but she had a terrible voice. - She was a good singer, but she could not sing the high tones well. - She sang terribly, she was no singer at all.
A: She was a good singer, but she could not sing the high tones well.

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Read the following article and select the best answer. Article: The Internet is not perfect. There are many problems with it. The Internet is not organized. There is no one in charge of the Internet. It is sometimes difficult to find what you are looking for. It is also easy to get the wrong information on the "Net". Some businessmen cheat people on the Internet. Internet thieves can steal credit card numbers. Some advertisers send spam to e-mail boxes. E-mail boxes are often filled with these unwanted advertisements. Illegal businesses can operate on the Internet. These businesses sell X-rated materials, cigarettes and alcohol to teenagers. The Internet has websites with information about making bombs, breaking the law and terrorism. Criminals can fool people, especially children, in chat rooms. They can spread poisonous information and attack new members. The Internet is the greatest advance in communication since human emerged. But it can also like a dark alley in a dangerous part of town. Parents need to set parental controls on their children when they use the Internet. This will keep some of the bad material away from their children. The Internet can be dangerous to computers, too. Some people who have evil intentions enjoy causing problems for other people they don't even know. They create computer viruses. A computer can get virus by downloading a program that has a virus in it. Some virus come by e-mail. A virus can destroy the data a person has saved in computer files. A virus can cause a computer to crash. A virus can also reproduce itself! It can send copies of itself to everyone on a person's e-mail address list. Then these people's will have the same problems and can't work normally! Question: We can infer from the passage that the key to solving the problems with the Internet is _ - to improve the computers - to find a medicine to kill computer viruses - to order people not to use the Internet - to improve people's moral level .
(Answer)
to improve people's moral level .