What is the sentiment of the following review?
I have always liked this car wash. I've been going to them for 8 years, from the time I had my hoopty til I upgraded to my truck. Recently though, their job had been pretty sloppy. Maybe I came in at the wrong time, maybe I came in at a bad day? Not sure. But the last 2 instances that I got my truck washed here, I left with the same spots and dirt I came in here for. My window that they were supposed to wipe inside and out still has that toddler's sticky hand print. My console, which used to have a dried flower, didn't seem to have been cleaned as well. My windshield still had that film from the inside, and the list goes on and on.. I'm not a perfectionist. But the dirt were really obvious and I can't seem to convince myself that had just gone to a car wash. 90% of Car Wash customers are repeat business while 10% are referrals. Seriously, I think I have given this place a few chances but always end up wasting my time and money. Really disappointed. :( UPDATE: 10/30/14 Ignore Michael's comment on here. The first one he posted had his email and phone number and sent him a private message about my experience. The second one, he edited and posted something to sound more sympathetic. Contacted him again through Yelp this time (thinking he didn't get the email) but IGNORED both messages and DIDN'T EVEN RESPOND. Michael, STOP pretending like you care about your customers.
pick from the following. a. negative; b. positive;
a.