You will be given a definition of a task first, then some input of the task.
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

This review breaks my heart.

A few friends and I met up at the down town location, I was excited to see that the newly renovated and expanded LoLo's was now open for business! It is absolutely BEAUTIFUL!!
That's about where the love ends with this review sadly.

We were waiting for one other friend to arrive, they would not seat us until he was there, I have never had this issue at Lolo's. But wait we did.

When we were finally seated the waitress took our food and drink order. 10 minutes goes by, no drinks. She comes to our table and says they are our of glasses and we have to wait for clean ones. We asked her if she could just put them in to-go cups, we didn't need the mason jars, she says sure. 10 more minutes go by. Finally out come our drinks, in mason jars. OI.

Next up is the wait for the food. We literally waited an HOUR AND A HALF for our food to come to the table, and I believe the only reason why we got it then was because we had complained to the manager. The table that was seated 10 minutes after us, got fed up and left at about the hour 15 mark and walked out. A table next to us who had received their bill sat and waited a solid 20 minutes just to pay the dang thing! Our waitress completely ignored our table and section the whole time we waited. There were not even drink refills in that 1.5 hour wait. NOTHING. I got up and found a waitress and pointed out our table at the hour mark and asked how long the food wait was, she said 40 minutes, when I told her we were already well passed that she said she would find out what was going on. Nothing. Then our waitress walks by our section at the hour 15 mark we ask her what the hell is going on, we get no real response. FINALLY we are at 1.5 hours and we are ready to walk, our friend goes and finds the manager and asks him whats going on and to please come talk to us. 2 minutes later the manager comes to our table with food! Yesssssss only its wrong, BOO :( They delivered 2 orders of stupid fries to the table, when we told him we only ordered one he said well we are just going to throw this away so keep it, which I am glad we did because it was going to still be a while for all the food to come out correctly. My friends order was the veggie plate, 2 of the 4 sides were wrong, then they tried to deliver the same wrong veggie plate again. She finally gets all of her food. meanwhile myself and a friend are STILL waiting for ours. Then he gets his and the manager says so that's it right??? Ummmm no...how about bringing the pregnant lady her food, eh?
My food finally materializes and I am happy. The tell me that they are out of french fries but that they just cut up some potato's and made some fries, fine by me. My friend ordered the catfish and specifically asked the waitress for malt vinegar, she brings him out a cup of white vinegar....who does that?

Ive been to both locations plenty of times and have never had this type of experience. It was seriously the worst....and to top that all off when our bill came there wasn't one bit of a discount on it, after all of that, everything we had been through, nothing. we were pretty disappointed in how the staff handled themselves. Not cool Lolo's, not cool at all. I think its rad that you expanded, but if you cant handle the customer load then whats the point?
Output:
NEGATIVE