Sentiment analysis: I've been to 5 different hotels in Vegas and thought I'd give this one a try this I've heard lots of good things and because the view of the fountain would be nice. I originally booked a Fountain View room and when I went to check in, I had asked the receptionist if she could make sure we have a really nice view. I was so pumped up to get to the room that when I looked outside the window I was so disappointed. I did not realize Bellagio had a 2nd building on the side and the view was not what I was expecting. If I wanted a side view of the fountain, I would have asked for that or go to the COSMOPOLITAN and pay less and have a nicer and newer room. The should advertise our room as SIDE VIEW FOUNTAIN ROOM. Quite a disappointment. I will most likely keep away from this specific hotel for a while... I had an issue with their Roulette table scamming me. I sat at a $25 table and asked for $1 chips. The dealer said this is a $25 table and I had to have $5 chips. That was a lie because I've done it before at other casinos. This was a cheating way to get me to waste my money. I've decided to stick to a 2 star rating, however, overall the service wasn't too bad. I had some issues with their Jean Phillipe Patisserie charging someone else's room and the supervisor messed up and didn't refund properly... I am still dealing with their Guest Services for all the issues they put me through. Having to speak with hotel and MLIFE is a bit annoying since they are separate departments. Concierge was extremely helpful with assisting me with my tickets for the Cirque show because we had to swap something. The buffet had amazing service. Bellagio is rating quite high among the other hotels (5 diamond/star?), however they had failed to provide that experience to me this time.
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negative

Sentiment analysis: I have no idea how this restaurant has such a high rating. We have gone 3 times with high hopes since the reviews are so great but each time we have left disappointed. Today, we received burnt, cold food with sub-par service. The manager who is great by the way, said he would take 50% off after seeing the burnt food. After waiting a very long time for the check, only one meal was taken off (not 50%) which made us even more dissatisfied. We won't be giving it another try.
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negative

Sentiment analysis: If your looking for something different to eat this is the place......I had a chicken Greek pasty....it was excellent....we stopped for lunch and as we were driving by we saw a decent crowd....so we stopped to see what they were giving away Lol.....we enjoyed our choices.....it is a laid back place to enjoy the day....so everything was good and the experience was most enjoyable......
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positive