Sentiment analysis: I've been to every firefly location in town. This particular location in the summerlin area I've been to a couple of times and the service really wasn't all that great. I do love everything I've tried on the menu which is a good handful of items. I cannot say anything bad about the food on a positive note. Personal favorites are the firefly fries - crispy and served with shredded Parmesan cheeses and really good dipping sauce, delicate little bacon-wrapped dates, spicy beef salad, calamari, tomato soup, sliders, chicken skewers, empanadas, and a few others. At every location the food is similarly presented every time and is absolutely delicious. The prices are a little high for tapas, but a few options shared will still leave everyone with a full and happy belly. The one thing you always have to get when you come with a group of friends is a pitcher of sangria or the passion fruit mojitos. So yummy! The service at this particular location however is another story. It has never really been outstanding. First of all, the hostesses were not pleasant and did not really appear like they wanted to be working there. Our waiter was hardly that friendly and did not return once to our table to check up on us and see how we were doing when we had dined there for about two hours. The busser was not very nice either. She came a few times to see if we were done with our plates when I was clearly still eating and when I told her that she seemed really annoyed. We asked for another serving of bread to go with our cheese fondue dish and she forgot about that. Since our waiter never came back once I had to track him down in order for us to get a chance to order some of the Nutella crepe dessert that they have. I think waitstaff is pretty important. They make a big part of the dining experience and contribute to the ambiance of the place. I am not trying to bag on this restaurant at all because I know I'll be back for the food, but I sure hope I'll get waited by people who know what impeccable customer service is like next time.
+++++++++
negative

Sentiment analysis: I really like this place. First time i ate here, I had the jalepeno ranch burger (i think that's what it was called) with onion rings. Burger was great, but the onion rings were just ok. the batter they use has a weird thickness/ texture. Second time I ate here, I had the 3 eggs with bacon, hash browns and sour dough toast. This was pretty good for a "fast food" place. I will definitely eat here again.
+++++++++
positive

Sentiment analysis: My first trip to Vegas of the year and how disappointed was I to see the quality of the service at the front desk went down and the rooms right along with it. No decent place to eat in this whole place and the rooms are in need of revamping. The good thing about this place is the bar in the Lobby and if it wasn't for Rhonda working there we would probably not step foot back into this place. Coming back in June and reservations made but not for the Luxor!
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negative