My experience here last night pretty much mirrors that of the reviewer from August 2011. As a local I'd really rather not pay more during one month of the year just so tourists can have extra cash rung out of them but as Koyama deploy their Festival menu during August that is what happens (don't expect any soup other than miso however as the overheads on that don't justify a price increase / it's too hard to make in August you decide). Food-wise certainly no complaints but the staff all succumbed to blindness when it came to having us pay the bill, despite having brought it down to us. We weren't the only table to experience this so I'd hazard a guess that it occurs regularly. A disappointment overall that overshadows the good work being done in the kitchen.

negative

I love how only the anonymous reviews are 3 and 4 stars. This place is bad and just keeps getting worse. Management seem to be so busy all day when I need something but I don't see any work getting done. I was lied to about several things upon move in that are GREATLY affecting my stay here and management refuses to take responsibility, they just fire the girl that gave me that info. My car has been damaged several times but the security that comes late at night is only worried about the girls in the place. There are 5 on site maintenance workers and yet they still need to hire a crew to clean the common areas. How much maintenance does this place need day to day? Laundry rooms are constantly broken into. Neighbors are nightmares. Some real crack heads in here. It WAS cheap here but now they are justifying raising it SUBSTANTIALLY just because they are adding a gate at the front that will probably only cause more accidents anyways. They do NOTHING about solicitors that have actually ARGUED at my front door with and these idiots can't even accept a congenial request to not leave flyers on my door. There is NO solicitation but for some reason the same guys keep coming back. I don't like them because they are strangers and they look just like the burglars that come through. If there's ONE person in the gym, it's crowded. I get harassed by other tenants when I'm in the main lobby using those facilities. Building codes are way off but no one seems to care. Can't get satellite when I specifically asked the girl for a place I could because I refuse to use cox service. It's so ironic that my phone service is just as bad inside my place even though five steps outside and it works fine (lead in the walls?). Constantly have people above me stomping on the roof. Utilities are expensive. But, I guess that's how they afford to hire extra people to clean when the maintenance just sit around and tell jokes. Can't wait until my lease is up. If it's not the noise from the constant airplanes, it's the crack head tenants or the sixty year old utilities.

negative

I love this place i've had just about everything on the menu and have never been disappointed. MAKE A RESERVATION!! you will need it. service is amazing - management is always happy to be of service should anything be a little off. but seriously it really is some of the best french influenced food in town. I wish i made it out there more often. but its just kinda crazy to get out there. anyway. go and be merry this place will not disappoint!

positive

We've always loved the Red Robin burgers. First time in this particular RR. Had one of their special burgers, the Damn Good Burger. Oh HELLS yes that was a good burger. Seriously yumminess was had. Scott had another special burger, something like peppercorn something. He said it was super good too. Our waitress was a nice gal. There were definitely some training issues, she let us sit a while before we got our drinks. No major complaints, again I do believe it's a training problem. Unfortunately we aren't born with Customer Service skills. We'll definitely go back. I love those burgers!
positive