Q: I stayed there about a week ago for 3 nights and Im simply in love with it. From the moment you walked in, you have the giant screens on pillars displaying art to the elegant casino, it's simply an intimate hotel. We arrived around 10am, bellhop was able to hold onto our bags and they said they would send us a text for our room But around 1, I was really tired and asked if our room was ready. They gave us our key cards promptly, didnt know how to use the elevator but one of the staff members was really helpful. The elevators move incredibly fast, we made it to the 51st floor in about 15 seconds. When we booked online I asked for a terrace studio but when we entered our room I was surprised to see they automatically upgraded us to a 1 bedroom terrace view of city center in the east tower for free! I loved the japanese soaking tub, the ultra comfy robes, even the greeting the t.v. displays when you turn it on. :) When we first arrived the tub's plug was broken, called concierge and within 20 mins maintenance arrived and fixed it immediately. Beds are super comfy, love that the pillows easily conform to the body and love having a drink with my love enjoying the nightime view on the terrace.I like that the casino is small, its more inviting and the cocktail waitresses are friendly. The chandelier bar is gorgeous and love the video decor. The staff is very friendly and welcoming. Upon checkout through the t.v. I noticed extra charges on my account, I went to the lobby downstairs and they removed it immediately. If you are planning a vacation I highly reccomend this place, I'm not what you would call their regular wealthy clientele but I saved money for a couple of months for a romantic place to stay and they exceeded expectations. And getting into marquee free isn't bad either. ;) OPTIONS:
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A: positive

Q: Pho is my favorite food and this is my favorite regular eatery in Las Vegas. I eat here at least once a week. Their pho is the best in town and I often try other places. There is plenty of parking. The place is always busy and most of the patrons are Vietnamese people, which is a good sign. The atmosphere is mom and pop all the way. (All great Vietnamese restaurants are mom and pop style.) I usually get the pho tai bo vien. This is the traditional Vietnamese soup with thinly sliced beef and meatballs. It has beef broth and noodles. Everything is perfect: broth, noodles, meat, veggies, & sauces. Sometimes I start with goi cuon. These are Vietnamese summer rolls. Light and refreshing. I love the peanut sauce they are served with. This place is not high society and the food is not "the best I ever had", but it is consistently really good. I've never been disappointed. OPTIONS:
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A: positive

Q: Stay away during holiday and/or peak seasons. You will be disappointed. Simply put. They can't handle the volume. We had reservations and couldn't find a place to park. Valet was not even available. My husband dropped me off so I could check in and the reservation specialist wouldn't give me the keys because he said my name was not on the reservation even though I had a confirmation number, my husband's credit card and other qualifying information. It took over an hour to check in and the room was nowhere near as nice as the pictures on their website. What's worst was the ambivalence of the manager Jarrod. He said this is the norm for the hotel and literally offered no recourse. Jamison, a regular employee over heard the manager speak to us and pushed him to offer something in exchange for a very bad experience. Very odd customer service. This was truly a disaster especially after driving 4+hours to get to the hotel. I know Vegas is all about the money, but your reputation goes farther than the dollar bill. I suggest spending your money where it'll be valued and appreciated all the way. OH BY THE WAY....They get you on their rooms. Unless you initially request it, you will get one of their old antiquated rooms which are absolutely gross. We had two of them and one room had cum stains on the sofa. When Jarrod upgraded us, he said the new suites are investigated by management. He's absolutely correct because there was a BIG difference in the level of cleanliness from the upgraded suites to their traditional rooms. Boy I tell you, this hotel has serious game. Never again will I stay here. OPTIONS:
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A: negative

Q: Lame lame lame. Felt very amateurish. Unorganized. Slow lines. If your idea of scary is a few teenagers jumping at you, you'll enjoy. Also extremely rude chick at miners entrance. Save your money not worth the admission OPTIONS:
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A:
negative