You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

Absolutely horrible service from the hostess and we'll never come back. After waiting for a while for a table, the hostess asked if we'd be willing to give our table to a group with a wheel chair. Absolutely! Who wouldn't? Then we asked for a table by the window and were told that while there's nobody sitting there, they were saving that for groups of 6 (who wasn't there...and they didn't know would come). Really?!? Hire a hostess who's not a freaking idiot.
negative

We were having a family gathering pn September 23, '17 and decided to order some sushi. We called the order in at 12pm, so we could have it ready for pick up at 6pm. We arrived at 6pm and the employees told us the order wasn't ready. Then they said that they were busy and had a lot of large orders. I have to say my Family has been in the restaurant business for 40 years and if we ever treated customers like this, we would have never survived. FYI, THE REASON WE ORDERED THE FOOD SO EARLY IN THE DAY, WAS SO WE WOULDN'T HAVE TO WAIT WHEN ALL THE ORDERS WERE COMING IN FOR THE DINNER RUSH. Very bad customer service. I won't be returning.
negative

I ate this place with my mom. It was a big disappointment for both of us. The , the vegetable is not ,the dish seems to be taken out from refrigerator for a while. We order another dish which supposed to have crab and shrimp inside. However there is no crab at all. The waiter said that crab meat is dissolved inside the dish soup. That dish costs for 20$, which name is totally misleading. In the end, we have to pay this low quality food for 50 - 60 $, they even could not accept visa credit card. They said only over 100 $ can be paid over credit card. In the end, I have to pay on my debit card. We travelled from San Francisco. We have ate in many nice shanghai restaurants in San Francisco. We are very disappointed by suhang, not only for its ripoff price, but also.the low quality food.
negative