Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: The Conrad Chicago is a Michelin rated hotel, so I was expecting great service and wonderful accommodations. Well, only one part of that was correct. The rooms are indeed nicely furnished, but the service was terrible! The concierge was unable to find my room reservation (I reserved online and even had the email confirmation) and wasn't very helpful in getting me a new room. I ordered room service, and the wait time was so long that the food came up cold. I mean, I understand that it would take time to get the food prepared and up to my room, but really? For the price I paid, it was definitely not worth it, and I would never use this hotel again.

[A]: negative

[Q]: The Inter Continental is a great hotel. The staff was very friendly, and the accomidations were great. The room was clean and ready on time, and the indoor swimming pool was perfect considering Chicago's weather. Eno was simply AMAZING. Their wine selection is second to none. And the Turkey Pumpkin Curry at Zest was to die for.

[A]: positive

[Q]: When I first looked at the Hotel Monaco Chicago - a Kimpton Hotel's website, the hotel looked very pleasing and a great place for me to stay during my visit to Chicago. The problems began when I called to make a reservation. The woman who answered was very rude, to say the least. I had a few questions about the spa services. She rushed through what sounded like she was reading through a brochure. I decided that I shouldn't let one person ruin my experience with the hotel so I made a reservation and soon I was in Chicago. The front desk service was very pleasant when I arrived, and the room seemed clean, other than the mysterious stain on my bedsheets. I got dressed up and went down to the bar area for a drink and appetizers. It took over thirty minutes for any worker to approach me for an order. Yet two other parties that walked in after me were served right away. I was baffled considering I was dressed nice and in a fairly good mood considering it was my first trip to Chicago. Needless to say I will not be staying at this hotel again.

[A]:
negative