Sentiment analysis: This place was amazing! The owner is pleasant and the staff is awesome. We had French toast and the Cali omelette and they both tasted great and fresh. I always order poached eggs and finally someone got it right! Great job Mr. Mamas, I can't wait to come see you guys again on my next visit to Vegas. The owner himself is a great guy who welcomed us and was busy cleaning, helping his staff, checking on customers and doing anything he could to make our visit more enjoyable. Such a rarity to see such great hospitality and quality!!!

OPTIONS:
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positive

Sentiment analysis: So pissed off. I have been trying to be a supportive customer to this place multiple times and I've been disappointed with every visit. I've brought three of my cars in and gotten the Deluxe, and made sure that I told them the entire car needs to be vacuumed, including the trunk. They say okay, no problem, and ring me up my $17.99. I wait like 45 minutes (sometimes even longer) in the lobby. When they're finally done, they wave their towel and give me the keys. And each time I come in, to my dismay, there are greasy oil splotches on my car, white dust spots all over the wheel and dust that hasn't been wiped down. I'm fine because I can wipe those small things down, but I am TIRED of not getting what I specifically asked for: the trunk has to be opened and vacuumed inside! My cars still look like a piece of crap inside but now with extra frap that I have to wipe down from their sloppy job! I called in angrily and explained my situation, and he said that they will only vacuum the trunk if you asked for it. And I DID ask for it, THREE TIMES. He put me on hold to get the manager, but the manager just made him a messenger and wouldn't even take the time and show customer service by talking to me himself. He just told the employee to bring my cars back and they'll redo it, which I said No, because every time I did bring it back they did NOTHING. He then offered a refund but I know, as a business owner myself, that his offers were pathetic excuses and I have had enough especially when the manager wasn't willing to speak with me himself. I told him I was done and I'm never coming back, and I did offer him a valuable piece of advice that the company should aspire to do: be detailed in your work, quality over quantity. Maybe if they started putting more effort in the smaller details of their work they wouldn't have so many bad reviews on Yelp and lose their customers to other car wash companies. And the employee's reply? "Sorry and have a good day!" And he hangs up first. If anyone knows a better place to get your car done, please message me.

OPTIONS:
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negative

Sentiment analysis: My guilty pleasure. I call up this joint when I'm in some dire need of comfort food and it always hits the spot. I believe the mixed reviews have alot to do with the inconsistency in freshness that I've sometimes experienced here myself. I think the time of day and week you happen to order or dine in has alot to do with it here, as it can be hit or miss in that department. I have ordered when the food was hot off the grill and the meat was melting off the bones. I've also ordered when the ribs were not just made and the sides definitely appeared to be reheated. There is a huge difference but chalked it up to coming during a rather vacant time of day. This is a small family business and I think if you are smart about when you order or arrive during a fairly busy time, you will get your food alot fresher. I order around dinner time closer to weekends when there's a line out the door and I'm never disappointed. I recommend the spare ribs, mac n cheese and potato salad is good. I wasn't too impressed with the cakes I've tried but I'll try the pudding next.

OPTIONS:
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positive