Choose your answer: is the following review positive or negative?

This hotel is stuck in the middle of nowhere. The restaurant staff is relatively friendly, but the space/decor is "budget" at best. We had several problems with the Receptionists. Problems include: not being able to book a taxi, problems over room check-in/double booking a our room, and being rude over the phone. Also, our Damn Room Key would never work!?! I had to walk up and down every time to get it to work again.. My best advice, pay a little extra money and book a hotel in Uptown Charlotte. This place doesn't deserve the business.

- negative - positive
negative