Horrible service Valet lost our car and forced us to change our flight

negative

I've always been a fan of the Dilly Bird, it's just a delicious sandwich... I can't speak for all locations but the one in Mesa off of Southern was a real disappointment the other night. I waited almost 30 minutes for a cold turkey sandwich! After working all day and sitting in traffic for an hour the last thing I want to do is sit in a fast food joint for that long, especially when all the "kids" behind the counter are messing around talking about their homework and girlfriends or boyfriends and not working. I have been going to this location for a dilly bird for longer than I can remember, but unfortunately I will not be returning any time soon unless someone can guarantee I wont have to sit and listen to teenagers for a half hour while I wait for a cold sandwich.

negative

Dangerous!!! Our meal was so so, had to send back the margarita, and we ordered lemon pepper wings that had virtually no lemon pepper on them. When we ordered dessert, I asked if the brownie had nuts, the server said "I'm not sure, but I know for sure the blonde brownie doesn't". I said sure. It came out with a scoop of ice cream covering the whole thing so I couldn't see that it was filled with huge walnut chunks. I took one bite, started to react and went to the bar to get water. As we are trying desperately to get out of there so I can get some benadryl, my dad has to stay behind to pay the bill. They took off my dessert that I couldn't eat and my mom's dessert. That was it. Very scary for a nut allergy to be told that something for sure doesn't have nuts. My dad sent an email right when we got home and we haven't heard anything back. We absolutely won't return and it's doubtful any of our friends will either.

negative

Went here with friends because I wanted sushi & my friend from the wretched said Osaka was having some great deal. Well that great deal was only for the westside location so overpriced for what we ordered. I had one sushi roll which was ok but no better than nearby places without teppan that charge less. Two of them said their meal was good, but considered fair by the person who granted is the pickiest & also was paying the bill.
negative