TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: I had to return the item because it would NOT play.

SOLUTION: Bad review

PROBLEM: The pillow is comfortable to sleep on and easy to wash. It also washes nicely in a laundry bag. I have enjoyed it. Would recommend.

SOLUTION: Good Review

PROBLEM: I ordered the product based on positive ratings - which was a big mistake. My husband worked with both types of products and never heard anything about this product. He tried it one day to give him relief after being in agony for several days and could not tolerate either one. Perhaps we received a bad batch? We will be returning them.

SOLUTION:
Bad review