My pet peeve is people who don't listen or learn from other people. In this case that person is me. My previous reviews have not been gushing about this place; still I return. My greed, taking a very good rate caused it. Must be genetic. Amazingly "The Aria" has the best valet parking of the "luxury hotels" I've been to on the strip. That being said let me count the ways the Aria is frustratingly not a contender.1- Check in lines too long-2-very little shower pressure-3-housekeeping, with many calls sporadic, certainly not 4 or 5 star.-4-Check out a horror,A-can not check out on TV even though they say you can-B-20 minute WAIT TO REACH FRONT DESK FOR CHECKOUT and finally had to call a managers office to check out-C- Person checking us out never apologized-5-Buffet is as mediocre as it gets. Lots of food but all that we ate was mediocre or less-6- Concierge casual, not helpful but very full of themselves. Tried to get the menus for a few hotel restaurants. "They don"t do that". Either does Motel 6. Ended up getting $150 in food credits. $50 of which I was never told of. Would have much preferred the service and attitude portrayed in Aria's ads. Next trip I'm back to Encore; my current favorite. Bellagio is not to be denied either. I am going to try and listen to me next time.
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negative

I love the cakes here and it would have gotten 5 stars but the service was not that friendly. First off, the 4 stars is for the quality of the product. The bundt cakes here are very moist and the frosting is great. The service on the other hand needs improvement though. Upon walking in you are greeted but in a depressing manner. It seems as if the staff does not really want to be there and it is carried on to the customers unfortunately. Great cakes and not so great service. That's what to expect at this location.
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positive

Price alert! Price alert! The famous $3.95 for a 1/2 pound steakburger with fries has been upped to $5.95! Just my luck that the places I decide to finally visit for the awesome prices, no longer have those prices! From Rani's, Sage at Aria, and now this...I need to hurry and jump on the bandwagon while these places have those awesome prices. Anywho, we really enjoyed our lunch here today. The carpet was indeed cool. The water mill was very serene. The smoke, not so much, but it is a lounge after all. I want to share a quick story. Waitress (W): What would you like to drink? Me (M): Is the tea freshly brewed? W: Yes. M: Is it sweetened? W: No. M: Do you have agave nectar? W: No, but we have sugar. M: Do you have mango lemonade? W: We have lemonade. M: Umm, what other drinks do you have? W: Pepsi, Diet Pepsi, Sprite, Ginger Ale.. M: Oh, what brand of Ginger Ale? W: The one that comes out of the box. M: I will get the Ginger Ale then. W: Ok, what would you like to eat? M: I'll have the Patty Melt with six slices of pickles. W: It comes with a pickle spear. M: I like 6 slices of pickles. W: Oh ok. My bf had to remind me that this is not a typical restaurant...it's a LOUNGE! Oops, my bad. I honestly didn't mean to be complicated. The food came out and they were delish! My bf had the famous, now $5.95 burger, with a slice of American chesse ($.50) and bacon ($.75) and I had the patty melt for $6.95. I was full off of half of that patty melt. Our bill came out shy of $20, but our waitress took our card and gave us back the change since it's their policy not to run cards for less than $20. In summary, we would come back. It's pretty cool!
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positive

I bought this tour for 2 on Living Social and had such a good time. Not only was the tour very informative about old Vegas, we got to eat at a nice grouping of food places that had really good food. Plus we were able to walk off the food and learn along the way. Vickie and Ethan were wonderful guides and my friend & I had a really good time. I would do it again in a heartbeat! Plus Vickie let us know that she changes up the food vendors so it would be something different. Nice way to spend an afternoon.
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positive