Given the task definition and input, reply with output. Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

The product was listed as a refurbished item from Amazon and when we received it, there were marks on every part of it. We didn't want anything more than the phone itself, now all we're hoping for, are working headsets.
Bad review