We decided to avoid the craziness of the strip & come here for dinner last night, thinking it would be less busy. It was a lot less busy but very understaffed. We had to wait almost 40 min for a table for 4 at an almost empty restaurant. We were seated at around 10:30 pm. To be fair - the food was not bad. What was most upsetting is that I ordered the rice bowl with shrimp & fish. A few bites in, I bit into something hard. I thought it was a fish bone but it was a sharp jagged piece of a plastic - probably the remnants of a food container about an inch long and wide. I told the server & she asked if I wanted my dish replaced and I said no as I did not want to wait for another plate at that time of night as our kids were very tired. She showed the plastic object to her manager & I was waiting to see what he/she would say or do. Well the disappointing outcome is they did nothing. No apology from the manager & we got charged for my dish. Very disappointing. This is not the first time we have found unwelcome objects in our food at restaurants. In fact once at BJ's my sons Mac & Cheese had the corner of a plastic bag in it but we did not say anything as it was large enough to see & not harmful. The sever saw it as she collected the plates & reported it to the manager. She came to our table to apologize & said we would not be charged for the dish. So to the manager of the Bahama Breeze - your management skills need some fine tuning to say the least. Your food quality control obviously needs some work. It's not OK to find sharp plastic objects in our food & it's especially not OK for you to ignore it. Very disappointing.
Is this review positive or negative?
OPTIONS:
A). negative
B). positive
Answer:
A).