Q: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
The tablet works fine but recently some debris somehow got inside the case under the glass screen and I emailed their customer service department asking for an RMA to have it opened and cleaned out, which I was willing to pay for since it would probably not be covered under warranty. Their response was instructions to REBOOT the tablet!!!! I won't be buying any more products from Visual Land with that level of incompetence and unwillingness to help.
A:
Negative Review