Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: 1.5 stars, only for the food. this is *consistently* the absolute worst customer service I've ever experienced. I've been here roughly 5 times and the guys behind the counter are always dicks. Every single one of you. I hope you read this too. Not a single one actually cares about the customer, while I'm not asking you to be friendly, hell you don't even have to talk to me, just don't act like a dick! It's really really easy. If subway is beating you in customer service, just close your doors. The worst part is that I see the attitude of the employees coming from the top down. The manager also, does not care. The store is consistently dirty, service is super slow, and the employees talk down to you and make fun of for not having it "mikes way". Oh here's the best part, do you want oil and vinegar on your sandwich? I hope everyone else does too! Because any lettuce that falls off the sandwich that has oil/vinegar on it, goes back to the lettuce bin with all the other "fresh" lettuce! I have seen this multiple times. Pretty sure this is against health code. The employees seem to have an attitude of "the customer is always wrong" approach. Don't want it mikes way? What's wrong with this idiot? The guy making my sandwich literally rolled his eyes when I asked for different cheese. Um, ok? Is it more work to use one cheese instead of another? Multiple times I have ordered cookies, and literally half the time I have to remind the guy I just told 10 seconds ago, that I ordered cookies. "Yeah, can I have a small drink and two cookies?" No cookies, every time. "Um, can I have my cookies please?" "oh yeah, sorry bro, my bad" yes, it is your bad, every time your bad, and you just don't care. What's worse? I've gotten WRONG cookies multiple times! Like, what? I don't even... how is this possible? Do you just throw any random cookie in a bag and hope it's the one I ordered? I WISH i was exaggerating!

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Bacon-wrapped scallops with grits! Wow are they delicious as is the chopped salad. The scallop was tender and perfectly seared and the grits were heavenly and creamy. Honestly I've never had a bad meal here, only downside is that it's a bit noisy. Highly recommend!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I see all of the 4 and 5 star reviews and I think, I wanted it to be like this!!! Unfortunately, I cannot say that it was. The service started off bad and got worse.... the water was... dreadful.... their ice was so bad that it ruined the taste of Soda, the alcoholic drinks and Im sure anything else it came in contact with. (it was so bad that when I had my friends that were with me over for drinks a few weeks later, I advised them that my ice was not from the Peppermill) The quality of the food was poor and tasted funny. Our waitress was very cold and short and didnt do anything out of the norm to impress me.... i am not saying that she should have, but a smile would have helped.... I will not be going back to this place... for everyone else, good luck. It seems like some people have had great luck here.