TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: I think SideBar is the only restaurant downtown where you can have a 2 hour lunch and only spend 15 minutes of that actually eating and enjoying it. The rest is spent waiting. Mainly for grilled cheese, which apparently takes 45 minutes to make. Maybe they were furiously Googling the ingredients or something? Who knows. But for some reason it took an ungodly amount of time and was last to the table.The service was also slow, mainly because as our waitress noted, they don't have trays so she couldn't carry drinks or food for 4 people, which resulted in multiple runs back to the kitchen and bar. Which is understandable because it TOTALLY makes sense to not have serving trays in a restaurant. I mean, how out of place would that be? Trays? In a restaurant? I can't imagine. That would be like having alcohol at a bar. Too foreign a concept.Anyway. I get it isn't the best or classiest place downtown, so I cut it some slack, but an obscene wait for food and a borderline inept waitress are two things you don't want to deal with on a Thursday when you are a hung over and hungry group because you all maybe had one martini too many the previous night.

SOLUTION: negative

PROBLEM: Zero Stars.Just left a bag of quarters 5 minutes ago in the car with $15 in it, went back RIGHT away (within 5 minutes) and they said there's nothing in the car. They also nickel and dime you for every service and use scare tactics to sell their services. Thieves and crooks. Don't ever use their service. They're lucky we have a flight to catch.Use other friendlier rental car services.

SOLUTION: negative

PROBLEM: This was one of the first places we went too. Absolutely the best. Happy hour was 1.00 oysters and the bartender Paul I do believe was his name was the best. What a warm and friendly place. Keep up the great job!!!!

SOLUTION:
positive