Problem: What would be an example of an negative review?

Answer: I really hate to write a negative review, but this experience really stood out to me. Looking on Yelp, I realize we weren't the only ones with a poor customer service experience. My friend and I went into Fresh Mama yesterday morning excited about the place. We live so close and figured this could be a place we would come regularly since it fits our eating habits. We were quickly let down the moment we approached the cashier. We had to greet her first. We kindly asked for a recommendation on the wraps and she listed all of them in an annoyed manner. So that was counterproductive. Lol. My friend and I both ordered a wrap. Mine came out first. It took my friend over 20 minutes to get hers because they forgot to place her wrap in the order. If she wouldn't have asked about her wrap they probably wouldn't have ever placed her order since no one ever came around to ask how we were doing. The food is pretty good. The raw vegan desserts & the baja blast wrap helped make the experience better, but we probably won't come back again because of how bad the service was. It's such a shame how uncomfortable it made the whole dining vibe. This place definitely needs some friendly, warm & efficient people to match the quality of the food.

Problem: What would be an example of an positive review?

Answer: We visit Vegas several times a year so we like to find new (to us) & interesting places to try. In perusing Tripadvisor while sitting in the Firefly parking lot (our go-to place) we came upon Peppermill restaurant & decided to try it based on review of locals. Oh my, what a trip. We drove up to this restaurant down toward the older part of the strip around 11:20AM on a Saturday morning; there were people waiting outside. We decided to try it anyway & went inside the where the hostess took our name for a 35 minute wait. We went to check out the lounge - you MUST check out the lounge. Tacky might be a good adjective but fun tacky like a walk back into the 70s. Neon lights, mirrors and silk/plastic florals & greenery throughout the darkened room illuminated with multiple tvs playing music videos from days past; seating is in semi-circular pit arrangements. The bar was full with some patrons playing video poker while others just took in the scene. The focal point of the lounge, however, is the step down fire pit with the flame glowing in the middle of a pool of water. There was a guest of honor from a bachelorette party interestingly clad with various monetary units & mints hanging from her ensemble hamming it up two couples who wandered in with their 70's garb and took multiple "what happens in Vegas stays..." photos. It was a free show! Oh, the drinks were fine - my bloody Mary was a bit pricey but it did come in a hurricane glass (remember those?) When our name was called for brunch - we were seated at a window booth (all booth seating). The floral motif continued and was accompanied by tiffany style lighting. We saw omelets the size of your head go by - and the line outside continued. Since it was the noon hour by this time we chose to order sliders & pesto chicken sandwich from our waitress wearing a carhop type of getup (short skirt). Both food orders were really good and accompanied by a copious pile of fries. Peppermill seems to be a local favorite but many taxis came through too. The after noon timeframe brought in a younger set of patrons - the line had gotten a bit shorter but it would no doubt get longer as the late night crowd woke from their night of partying. It's on our list for a return visit.

Problem: What would be an example of an negative review?

Answer:
Do not stay here!!!! It is not even worth the twenty dollar a night rate. I booked this room on a whim due to a last minute decision to leave for Vegas early with a midnight arrival. I had reservations for the rest of the weekend at a four star resort so my stay at the LVH was just for one night. With six medical conferences this weekend many of the nice resorts were either sold out had nightly rates $300 above their norm. I should have taken the tips by many other fellow Yelpers to stay somewhere else. The LVH is run down, off the strip, and the clientele here is what you would expect for a $20/night hotel. HOOD RAT, HOOD RAT, HOOCHIE MAMA! The beds are the most uncomfortable I have ever slept in. The shower drains slowly, and each time you flush the toilet you will be worried that it will get backed up. I was excited to see a Keurig coffee maker in the room but I was instantly disappointed because you would like to enjoy your in-room Keurig there is a $3.50 charge. I only give the LVH one star because of the lovely woman running the craps table. Her customer service far surpassed my expectations of this establishment. She was the only hi-light of my stay at the LVH. I am a Vegas veteran from Southern California and in all my visits I have never been so excited for the 11:00 a.m. check out time until now. I will NEVER stay here again! At the LVH you definitely get what you pay for.