Problem: What would be an example of an negative review?

Answer: ABSOLUTE WORST SUBWAY IN FRANCHISE HISTORY!!! This franchise is privately owned by Stacey Provence and Douglas Pasanella, two people that should NEVER be allowed to own a customer service based business! Don't complain about the crappy service or incorrect charges because they will call the police and create accusations and file a false police report against you to avoid refunding you a $4.00 discrepancy or remaking a sandwich to please the customer. Not only will you be denied the proper solution to poor customer service or being overcharged, your bad experience at this Subway may turn into being contacted by the police! The last time I checked, the customer was ALWAYS right! This greedy corporation will NEVER see another dime from me!

Problem: What would be an example of an negative review?

Answer: You guys fucking suck!! I tried to give u the benefit of the doubt. But u fuckers never get my order right.. This is the last time I'm ever going back.. Fuck Lee's and the employees.

Problem: What would be an example of an positive review?

Answer:
Tried out a Smashburger closer to us after going to the SB Yelp event across town. Our experience at the restaurant was just as impressive on a "regular" day. They willingly took our coupons from the Yelp event even though they were marked as being from the location across town. Helpful staff who were all friendly and appeared to be in good moods. Tasty food, all good. I love the smash fries and fried pickles are on the "secret" menu I think. The burgers are good without being too heavy, and it is easy to customize what you want. When you don't have time for a sit down burger but don't want to hit McD's or BK, this is a great option.