Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Input: Put data in. Never get it back. I emailed customer support 4 times with no response. Finally had to call and sit on hold for a half an hour. They couldn't fix it so I have to send it in and get a new one. What about the files? Gone forever. They had no response to me losing my files, other than \"sorry\". This thing is the most expensive \"recycle bin\" I have ever bought. Do yourself a favor and just hit delete, because it is the same thing this product does.
Output:
Negative Review