Q: I just ate there today and I have to say I loved the food. They have a great menu and the owner is a sweetie.. OPTIONS:
- negative
- positive

A: positive

Q: My chief problem with this place is the fact that they store your credit card information even when you ask them not to. Oftentimes, our delivery would take a very long time to get to us and we would have to call to follow up on it. Nobody speaks English very well and giving your order over the phone is frustrating to say the least. As far as dining in, we did it one time and the service was slow... painfully slow... despite the fact that we told our server that we were in a hurry (and the place was dead). The waiters were rude when we asked about our food and reiterated that we were on a time constraint. Never again. OPTIONS:
- negative
- positive

A: negative

Q: I got sick from the $9.99 prime rib special. The mash potatoes tasted like it came from those instant packages. The service was terribly slow. I saw a couple that hated their food so much they stuck around for 15 minutes so they could complain to the manager. OPTIONS:
- negative
- positive

A: negative

Q: As so many other reviewers have stated, the owner has no respect for his customers. Condescending and patronizing are two good adjectives to describe his attitude. I would never support a store where the owner says "the customer is almost never right", as he expresses on this YouTube video: https://www.youtube.com/watch?v=_L1m1QIFTtg One of the entries in the YoutTube Comments section is from a former employee, who expresses his admiration for his "gruff, surly, obstinate" personality. Another former employee recalls with fondness how they liked to tell people off if they brought poor quality bikes, unless that customer was an attractive female. You can find numerous other bike stores in the area where mechanics know their stuff too, but they will not abuse or mistreat you if you have an old rusty bike. It seems like the owner and the mechanics at Bikeworks only want to work on quality bikes (like the Bianchis they have in the store). Only that, with their discourteous attitude, they would not last in a world of elite bikes, where quality is also measured in terms of how you treat your customers. I guess that's why they are still at a whole-in-the-wall bike shop. OPTIONS:
- negative
- positive

A:
negative