Sentiment analysis: I've been bringing my pets here for about 17 years and referring others to go here as well. Over the past couple of years, things have not been going so well with customer service (the guy behind the counter always acts as if he could care less about you or your pet) or cleanliness of the business. I've also had trouble with them stocking my pet food that they prescribed. I hate to see any business go downhill, so I am hoping that things turn around here. Meanwhile, I will be going somewhere else. PLEASE take pride in your businesses!!

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negative

Sentiment analysis: UPDATE LONGBOARDS HAS CLOSED 10/15/2013 Have been looking forward to Longboards coming to the neighborhood. Finally went on a Wednesday night, and was underwhelmed. Bad first impression when we had to walk past an employee in red shirt smoking right at the front door, but, was greeted by a friendly hostess, and was seated immediately. Took a few minutes to browse the menu, and settled on a burger, only to be told by helpful waitress that several things were not available, including all burgers and sandwiches. Decided on tacos since that is Longboards tap and Taco. The taco was OK, but not a signature item, in my opinion. The interior remodel from Picassos and Sutton House was minimal from what I saw, still pretty dark, except for one area by the bar that was well lit. Heres hoping this was opening week jitters, will probably give them another shot, since so close and a quick walk away. UPDATE 10/6/2013 Living in the neighborhood, I walk past Longboards very often and am surprised by the few diner I see inside eating. Several neighbors are taking odds on how much longer they can keep their doors open.With Cantina, Moes and now TijuanaFlats, opening soon, in the old WADS location, all within walking distance, a few blocks away. See where they are giving free chips and salsa now, hope they get their act together soon, or else....

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negative

Sentiment analysis: We have visited this location a few times as it is right next door and very convenient. When the franchise opened I was beyond ecstatic as I fell in love with LL when I lived in Hollywood. After discovering it there I must've eaten LL once a week for a year straight. My enthusiasm was soon shot down by this place as a whole. The inside of the diner is visually unappealing, the counter person is ALWAYS RUDE and the beef bbq is seemingly always, without fail, tough and/or chewy. My overall opinion is if I wanted bad Hawaiian bbq with a shitty attitude I'd make it myself. Needless to say, I shan't be a regular.

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negative