Definition: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Input: The 12-cell battery obtained from EPC failed suddenly shortly after purchase. EPC initially and rightly offered to replace it and issued an RMA. After returning the 12-cell battery I received (eventually, and after prodding) only a 6-cell battery. When I pointed out the error EPC did not offer to swap the 6-cell with a 12 -- instead they said they would repair the original 12-cell ...but at an additional cost to me. After I complained EPC eventually issued a partial refund, but I was still out over $25 (including my return shipping cost, which they also offered to refund but never did).<br />In short: EPC failed to do what they originally said they would (swap the defective battery for another one) and appeared to drag out the process hoping I would get discouraged and, well, give up. I certainly gave EPC every chance to make things right. Never an address, phone number or other avenue given for redress. Stay away from EPC. Signed, Ripped-Off.
Output:
Negative Review