I booked a ride to MCarran for an early flight. I managed to find the side of the hotel where the shuttle would be and met the driver. The driver grabbed my suitcase from me even though I would not let go of it and stated I wanted to place it in the back of the van myself. In response the driver through the bag into the back with such force that the front of the cloth suitcase ripped. On route to the airport the driver would not turn on any ventilation for a full shuttle, and I started choking on particulate matter in the cabin's air. Finally the driver relented and turned on the air, but I didn't stop choking. Later the next day, I developed a full blown attack of bronchitis from what I had breathed in. I contacted the company for resolution and even sent them pictures of my damaged bag. They refused to do anything, and finally sent me a propaganda letter stating that they were not at fault for anything, and I had not proved my suitcase damage even though I saw the driver throw my bag and heard the rip of the suitcase. I would recommend anyone avoid Airline Shuttle Corp. if you value either your property or your health or your peace of mind. However, if you decide to take the risk, I recommend that you have your camera out to take picture of the driver throwing suitcases and the inevitable damage. I would also recommend that you have the number for Las Vegas police handy so you can call them to file an on spot report as proof of the damage. Finally, I would recommend that you bring a face mask so as not to breathe in the dust, cleaning fluids, and particulate matter in case the driver is angry and doesn't feel like turning on the ventilation, and he will be angry if you insist on handling your own suitcase. The driver also failed to mention anything at the airport like where one could most efficiently check their bags, but I would think you would have to be dreaming to receive that kind of value added from this company. In fact, you should thank your lucky stars if your property or health are not damaged on route to the airport. Finally, I am only giving one star as that is the lowest rating offered, but I believe that they deserve -5 stars and should not be allowed to remain in business. I would also question the positive reviews which may have been planted by management as having communicated with them regarding my damages, I think they have a totally cynically view, and don't care at all about how they abuse and hurt passengers.
How would this review be described in terms of sentiment?
Options:
[I] negative.
[II] positive.
[I]