Food is delicious but the service was absolutely terrible!!!! Especially in the evening. When we went during lunch, the food came out quick. But last night was just terrible! We went to the hostess to request a table for two, the restaurant wasn't even that packed..there were so many seats open. But it took them 10min to "clear our table" which was already clear (we could see it from the entrance). We got seated and waited at least 10min for someone to come. The waiter asked for our drink order and told him we were ready to order our dinner. He goes "I'm just here for drinks..let me check with the other tables and will come back for your order". We didn't understand why he couldn't just take our order and put it in...he was gone for 15min and he finally came back to take our orders and brought our drinks. My friend had asked for a straw and he said okay, walked away.. We asked another waitstaff for a straw, they said okay and walked away...then the manager comes up and we asked her for a straw but again she said I'll be back and never came back. It's a straw, how hard is it to get one??? Food came 30min later..and the food was great. I ordered the grilled corn and quinoa salad. Once they took our plates away, we asked for the check..and my friend ordered another beer. It took them another 20min just to bring the check and they forgot about the beer. All I can say was that service was SLOW!!!!! They didn't come back to check on us to see how we were doing, no refresh on drinks...they weren't friendly either! If you're staying at the Arizona Grand I wouldn't dine here..go somewhere else or order it to go.
Is this review positive or negative?
Available choices: (i). negative. (ii). positive.
Answer:
(i).