Problem: Purchased a Groupon and even waited a month before trying to redeem. It didn't matter the wait was 30-45 minutes so we decided to wait, outside in the cold! While I was waiting I noticed a sign on the front door that said a gratuity of 18% would be added to all Groupon customers. I have been a long time Groupon customer and have never seen that before. Is that even legal? Especially since it isnt stated anywhere on the Groupon. It is called a gratuity people! And who do they think they are telling me how much I have to leave as a tip. In general my husband and I leave 20%+ depending on the service. So I guess they lost out there. Its just the principle! After waiting 35 minutes to get seated and another 10 to order we finally ordered only for me to find out they were out of what I had wanted. The main thing they did that really showed me that customer service was important to them was they actually gave my husband and I our Groupon back after eating so we could come back and try them again. I will let you know how it goes next time...........More to come
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A: negative

Problem: oh my word, can you say RED VELVET PANCAKES!! Dee-licious!! I had the toppings on the side b/c I read previous reviews it was too much, good thing b/c it would have been a hot mess! Anyhow, good coffee, awesome fresh eggs, and again RED VELVET PANCAKES!! Highly Recommend it!
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A: positive

Problem: McDs is what it is...but this one has about a 50% success rate on getting the order right.
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A: negative

Problem: If you want to service your car, ask for Jeff! I recently bought a red 2008 Honda accord V6 coupe and had the check engine light on with code P0497: EVAP system low purge and had been experiencing a little jerk from 1st to 2nd gear. Jeff rode with me to diagnose the problem carefully and he really really knows what he is talking about. In addition, I also experienced a weird popping noise from the ceiling and was having trouble figuring out what it is for almost a week, and Jeff was able to spot the problem within a minute! I highly recommend him as your trusted mechanic. He listens and symphasize with you on your problems. And he is very knowledgeable, professional and easygoing. This is not your average service guy. He is awesome! Also, I recommend anyone who takes their cars for service do a little research ahead. That way you will know if someone is ripping you off. Jeff certainly is very honest because everything he said was pretty much what my research indicated.
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A:
positive