How might one describe the sentiment of this review?
I was so very disappointed with my second visit to this place. The first time my husband and I dined alone, and the service wasn't great but the food was really good. I was excited to see that they offered afternoon tea on the menu, so I thought this would be a perfect place to bring my mom and grandmother for mother's day! Maybe I should have made a reservation, so the wait is on me, but certainly not what happened after we showed up. The hostess asked for how many, I said four... she sighed audibly and rolled her eyes. She stated the wait would be 45 minutes, which is not a big deal. We browsed around TS shops for about 30 minutes then came back upstairs to wait outside the restaurant. The hostess stared at us but didn't say anything. After 45 minutes, my husband asked how much longer she thought the wait might be. She looked flustered and replied that she had forgotten all about us (I wish I were joking here, I'm not!!!!!!!) and that it would be another 20-30 minutes. We left, of course. I won't bother them with my wallet again....Select from the following.
(a). negative.
(b). positive. I think the answer is
(a).