Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Problem:Extremely unprofessional! I came in to upgrade my phone. They did not have the phone I wanted even though it is one of the most popular phones. They said they would have to get it from another store. The employees left me sitting there for over 30 minutes while they joked back and forth with each other. Supposedly they were doing something with my account but did not communicate with me at all. They could not locate my account even though I have a Fido number and online account. I finally left the store as parking was expiring. Go to a real Fido store as previous reviewer suggests.
Solution:
negative