TL:DR: I un-professionally get mad at a customer and verbally slam the door on her way out. I was working a shift at a chain cafe one afternoon in England, it was during the lunch rush, so we had a back up of customers lined up to the exit. See the problem with the chain is that all of our customers mostly range from midlife crisis to half-a-foot in the grave, so once a customer lines up, they don't leave and they extend the queue. Plus this is a chain cafe so I've got a manager who's constantly on my back to speed up because someone is on her back to drive numbers up: this results in the line putting stress on my air-hostess smile, but they don't call it work for nothing. Now I'm not the only one stressed, a customer lines up during lunch, they're hungry and wish that Euclidean laws would suspend themselves so that they did not have to deal with the fact that I can't deal with a customer at the speed of light. Well one eldritch horror declares that my coffee took too long and does her rendition of the 1933 Hitler speech to the rest of the customers with an addendum that she will take her business elsewhere. Now my chain are pretty big in England, so if a customer wants to slap me around with a 'customer is always right' the script dictates that I do everything in my power to make sure they come back, and Cthulu knows this, well: I'm stressed, I don't like her face and she's given me an opportunity for me to give her the polite 'fuck off'. All I say is 'Good' and move on to the next customer. Hitler-lite phones my corporation to voice a complaint, so a suit comes out and asks the team who did it, I fess up so I can save the time and not have a reason to hate one of my co-workers. I get a lecture and a warning, the end. Question: Who complained to the chain corporation? === The answer to the above question is
OPTIONS:
- The angry customer
- Hitler
- not enough information
- a co-worker
The angry customer

I used to work as a Certified Nurse Assistant at this rehabilitation/skilled nursing facility. I just started my shift that afternoon, got endorsements from the previous shift, and prepared myself to meet my residents. One of my residents that day was post-op total knee replacement. I went to her room, introduced myself as her CNA, and asked her if she needed anything before I leave her room. And then, she told me she's having a hard time using the commode the previous nurses gave her when she was admitted to our facilty as it was very small for her given the fact that she also had a recent TKA (total knee arthroplasty). Because of this, I told her I'll do my best to look for a commode that will fit her. I looked in our two storage areas and fortunately, I found one that was perfect for her! Voila! I disinfected it really well and returned to her room with her new commode. Her face immediately lighted up when she saw what I was carrying and she started tearing up! Startled by her reaction, I asked her what's wrong and why was she crying. And then she told me she's been asking the previous shifts for two days and no one's bringing the right commode for her. They kept on telling they're going to bring her a new one, but they probably ended up forgetting her request. She was so ecstatic! I helped her try the commode and it really was perfect for her and she didn't have a hard time using it. She thanked me so much, and oh, it was mother's day that day! She told me one of the most touching thing, "happy Mother's day to your Mom and thank your Mom for me. She raised you really well." I had no idea a simple commode can bring so much joy to my resident. Small things really do matter! Question: What surgical procedure did the resident have? === The answer to the above question is
OPTIONS:
- Total Knee Arthroplasty
- Plica Removal
- Meniscus Transplant
- not enough information

Answer: Total Knee Arthroplasty

"Looks good, Boys." Billy-Eye knew he had been taking a big chance leaving the final details for his sons to handle. He had not even visited the place all week. It was Friday, 5:30 PM--thirty minutes before the grand opening of Billy-Eye's Arcade and Dance Barn. The arcade room had been arranged nicely--although not the way Billy-Eye would have done it. But still, it was good. The two popcorn machines were ready to go. High school aged workers were ready to hand out bags of the stuff. The first group in the competition was warming up on the bandstand. A stand-alone blackboard to the right side of the drums had the name of the band written across it in white chalk: The Triangulators. Each band would be responsible for putting their name on that board. "Glad you like it, Daddy." Craig beamed. Finally, he had done something right. "So, what do you think? Will we have a full house tonight?" said Billy-Eye. "Sure," said Lenny with a naive smile. "Hopefully," said Craig. "They get in free, get to hear eleven bands, and get all the free popcorn and coke they want. I'm sure the kids have heard our radio ad." "Maybe we should have made the games free too," said Lenny. "Hey, we can't give everything away," said Billy-Eye. "We're only charging a quarter for the games as it is." He walked back out into the main hall. "Is the refrigerator all stocked up?" "Yes, Sir," said Craig. "It's loaded with frozen pizzas, hot dogs, and condiments. And we've got plenty of hot dogs buns and candy." "And the soda fountains?" "Ready to go." "And I see you got the ice machine set up." Billy-Eye smiled. "Great. I'm proud of you boys." Question: Why was Billy-Eye proud? === The answer to the above question is
OPTIONS:
- Because the boys had set everything up themselves.
- Because the show was sold out.
- Because the Triangulators sounded great.
- not enough information
Because the boys had set everything up themselves.