(Question)
I'm taking a test and have to guess the right answer to the question after the article. Article: With hospitals and nursing homes tending to thousands of patients every year accidents can---and do ---happen. These incidents whether they are through carelessness or otherwise, can leave patients feeling powerless. That's not the case. "There is growing public awareness. People are feeling they have more rights and they have tools in hand to make a complaint," said Ralph Montano, spokesman for the California Department of Public Health, which regulates hospitals and long term care facilities in the state. That department received more than 6000 complaints about hospitals in 2007; in the most recent year statistics are available. The complaints can be about mixed-up lab results, medicine errors, foreign objects left in a patient during surgery or a host of other topic. Similarly, the California Department of Aging received 43000 nursing home complaints in 2009. Some said patient abuse or neglect of patients; others reported missing items. And some commented on the quality of the food. But finding the channels through them to put forward a complaint can be tiring and time consumption. Many consumers simply don't bother, and some become lost in the system. Whether the complaint is against a hospital or a long-term care facility, the process is similar--- and many people can help, including the facility's staff, insurance company representatives and state regulators. If you want to make a complaint while in the hospital, Patti Harvey, vice president of quality and patient care services for Kaiser Permanente in Southern California, recommends talking with the bedside nurse. If that doesn't work, you can talk with other people higher in the chain of command, up to the hospital administrator. If the problem isn't still taken care of ---say you disagree with your treatment plan or have a problem with your doctor---member service offices at each hospital can help address your concerns. Question: Who can help if you complain against a hospital or a long term care facility? Options: A: Peter---a medical officer from the government. B: Rudy---a headmaster of a medical university. C: Tom---a teacher of a medical school. D: Jack---a representative of an insurance company.
(Answer)
D

(Question)
I'm taking a test and have to guess the right answer to the question after the article. Article: Marriages improve after children grow up and move out,according to an academic study, which suggests an "empty nest" is not always a bad thing. Popular wisdom has it that parents' relationships may suffer once their young fly the coop, because they feel they have lost their purpose in life.However, a new study by researchers at the University of California, Berkeley, has found that many couples actually feel happier when their children leave home because they are able to enjoy spending time together. In total,123 American mothers born in the 1930s were tracked for 18 years and asked to rate their satisfaction levels shortly after marrying, when they were bringing up babies, once their children reached their teenage years and finally at age 61, when almost all had "empty nests". Although not all said they were happier in general, most claimed their marriages had improved since their children had left home. Researchers believe this is not just because the spouses were spending more time together, but because they were able to enjoy each other's company more. One of the participants in the study,which is published in the journal Psychological Science,said:"Once the kids grow up...there's some of that stress removed...that responsibility removed,so things are a little more relaxed." Psychologist Sara Gorchoff,who carried out the investigation,said: "The takehome message for couples with young children is 'hang in there'." Her coauthor Oliver John added:"Don't wait until your kids leave home to schedule quality time with your partner." However, Dr Dorothy Rowe,from the British Psychological Society,said the effects of living in an "empty nest" will depend on the parents' relationship with their children."If you're just waiting for them to leave home so you can get on with your life,then of course you'll be pleased to see them go," she said, "But if you've built your life around your children you'll be terribly lonely.For some parents,their world falls apart when their children leave." Question: The author of the passage tends to agree that _ . Options: A: parents should build their life around their kids B: parents should schedule quality time with each other before kids leave home C: parents' relationship with their kids has no effect on marriages at all D: parents should be pleased to see their kids leave home
(Answer)
B

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I'm taking a test and have to guess the right answer to the question after the article. Article: A woman in blue jeans stood at the window of expensive shop. Though she hesitated for a moment, she finally went in and asked to see a dress that was in the window. The assistant who served her did not like the way she was dressed. Glancing at her scornfully , he told her the dress was sold. The woman walked out of the shop angrily and decided to punish the assistant the next day. She returned to the shop the following morning dressed in a fur coat, with a handbag in one hand and a long umbrella in the other. After searching out the rude assistant she asked for the same dress. Not realizing who she was, the assistant was eager to serve her this time. With great difficulty, he climbed into the shop window to get the dress. As soon as she saw it, the woman said she did not like it. She enjoy herself making the assistant bring almost everything in the window before finally buying the dress she had first asked for. Question: Which of the following reasons supports the fact that the assistant was not willing to sell her the dress? Options: A: The assistant didn't think the woman could afford the dress. B: The assistant hated to see women dressed in blue jeans. C: The woman didn't really want to buy the dress. D: The dress had been sold out.
(Answer)
A