Q: negative

A: Update to the update. Who knew moving from Scottsdale to Central Phx would mean I would give up the (albeit craptastic) OnDemand service, which isn't offered for Phoenix residents! Apparently they also charge Phoenix residents more money for what is obviously fewer services. And the kicker - my new apartment is pre-wired for ethernet with CAT-5 jacks in every room, but when Cox came to set me up again they insisted they couldn't wire my internet through the existing wiring.

Q: negative

A: What a Customer Service nightmare! I turned in a laptop to the Geek Squad to be diagnosed as the screen was flickering. I told them I needed a written diagnosis of what exactly was wrong. No problem they said, we'll have to send it out for an estimate. After noting my contact information was wrong, when the unit was ready, they called the wrong number anyway. Having received no response they mailed the unit back to the store. I had to call to find this information out. Kevin, a Geek squad member said he would fix my contact info again and get that diagnosis the next day. Well, 5 days later... I had to call again. They got the diagnosis, but Geek Squad member Scott says they won't put it in writing because of the liability and if corporate found out, he would get fired. I need it in writing to file an insurance claim, which they from the moment I checked it in. It's even on the ticket! Why tell me AFTER you took my money and AFTER the work is done that you won't put it in writing?! Went in to pick it up and the store manager James was the only one interested in customer service, but even he couldn't help me. The arrogance of the Geek Squad at this store is beyond comprehension. As I was signing for my laptop, the Geek Squad supervisor's only words to me were "You're free to go". Like they had me in captivity!! If this isn't an example of their unabated arrogance I don't know what is. I am a Reward Zone Silver member at this store. It's going to be hard to maintain that status when instead of the thousands of dollars it takes to get that, I will be spending $0 at Best Buy from here on out. It's Fry's electronics for me now.

Q: negative

A: This buffet just somehow does not work. I ate breakfast and it was average lunch ditto and supper same. They had this huge round of roast beef at dinner. I had a slice it was so tough I could not cut it with my knife. The other meat on the carving station was baby back ribs. The ribs were better than average. The salad selection was limited but very good. The Greek Salad was very tasty. The dessert section was big but I don't do the sugars so I could not tell you how they tasted. I did scope out the bread pudding for a friend of mine Stephanie in St. Louis just on the maybe she would eat here. Stephanie the bread pudding was average sorry. The two stars is the parent company that owns this should know better. When the Golden Nugget buffet was under the old management it was head and shoulders above this one. That is just not right.. They charge enough money to put better food out. I just don't know why they won't step up to the plate. For goodness sake Main Street Station is better as is the Paradise at the Fremont.

Q: positive

A:
I honestly LOVE the Thai Beef Jerky here. They serve it with a magical lime/chili powder/garlic dip that blows my tastebuds to heaven. I have been looking for a replacement down in San Diego since I moved and no dice. Even the Palms in Hollywood doesn't stack up in the TBJ category. Additionally, I would recommend the Tom Yum, Yellow Curry or Orange Chicken to anyone. My mouth is watering now just thinking about SATAY. Bartender makes a very enjoyable Raspberry Cosmo too... Definitely worth a short detour off the strip if you're just visiting.