Q: positive

A: So ... we've been in the UK since January and have missed real Mexican food. Consider that I had spent the last six months of 2012 in California where real Mexican food can be found just around the corner from where ever you are. We were wandering down the Royal Mile, intending to eat at a restaurant where we had reservations only to find that they closed about 30 minutes after our reservation time. Not wanting to be rushed, we looked across the street, saw Pancho Villas, and decided to take a risk. After all, how would the UK's interpretation of Mexican food taste? Imagine my surprise and delight to have a meal similar to what I would find in southern California. Granted, ingredient substitutions are made based on what's available in the UK however considering that the owner is Mexican and some of his staff are Mexican, I appreciated finally finding tasty Mexican food in the UK.

Q: negative

A: I recently had my daughter's birthday at Run Plus Fun and I have to say that I've had better service at other locations when paying that much money for a birthday party. I was hoping to have one of the employees at least be an assistance in helping with the food and cutting of cake. (they shouldn't have to be asked, they should be there to help without request like that of other places) The throne for the birthday girl was not in the room or ever offered which should have been. I had to ask to have the food put out. The party room temperature was extremely warm for the amount of people we invited and once again had to ask for help. And although I knew this rule, I really don't like the fact that the kids cannot play after they are done eating. kids cannot be kept cooped up in the small party room just waiting to go home. In all we had very little attention from the employees. The female employees lacked any personality. I all, I've had better attention and cooperation from other birthday locations than this one. This place is just fine for an hour play but that's it.

Q: negative

A: Only ordered from this place because it was convenient. Last 2 times was very disappointing. Probably will not go again. Too many kids running the place with no visible manager to give them direction. They forget about orders, don't care how they come out and really are going to take a good investment and ruin it for the manager/owner. Try another place if you can help it.

Q: positive

A:
I stayed at IP for my 28th birthday. I was terrified of this place after reading all the negative reviews it got... (bed bugs and klepto housekeepers) But after getting there, I was pleasantly surprised... it's not that bad! The rooms were a little on the smaller side, but the balcony made up for it. The housekeeping staff were very attentive and polite. There were some things I was less than satisfied with: 1. The elevators suck! They are small, slow and rickety. We stayed on the top floor (18th), so you can imagine how much fun we had with that! 2. DO NOT EAT THE FOOD! It was literally some of the worst food I have ever eaten. And it's way over priced... Seriously, go somewhere else! The location is the best part about Imperial Palace. It is centrally located so you are within walking distance to all the major casinos. It's got an awesome daiquiri bar, the RockHouse, that is literally yards away from the front entrance. The drinks are a little spendy, but worth it. All in all, I had a great experience at Imperial Palace and would stay there again.