Problem: Write a negative yelp review.
A: I was mislead and will never shop their again. Over the holiday season I purchased a chain for my husband and inquired if he could return it if he didn't like it. I was told yes. There we're no signs indicating otherwise nor did the salesperson mention that all sales we're final and exchanges only within 14 days. I returned 6 days later with my husband, we we're told exchanges only. He not like anything in the store so I understood. The sales person called the regional person Prince and he did not even care to speak to me about it. She was told to call the owner Jim Regal who didn't care to speak with me about it either. They left it up to her to deliver the message. As the vast majority of the nation is in customer service related work, I have been in the customer service field for over 22 years and can recognize poor service. On average I speak to over 1500 people a week and will be sure to tell them about the service that Silver Effects provides. I am not an unreasonable person and was only asking for a refund for a purchase with a receipt. They did tell me that they could buy it back for about 12% of what I paid though. How generous! Well off to purchase a chain from a reputable business who honors their word. Don't be mislead by Silver Effects....save your time and money.

Problem: Write a positive yelp review.
A: Good quality. Great

Problem: Write a negative yelp review.
A:
Coming from the west coast, this is probably the worst sushi I have had in a very long time. There are no descriptions for any of the rolls. They do not offer low sodium soy sauce. The wait for 3 rolls and 4 pieces of sashimi took over 25 minutes. Now for the food, the scallop roll is mushy ( if they were scallops I wouldn't know). Actually, everything I ate was mushy. The service was inattentive. I waited 10 minutes for a refill for my iced tea, after the owner and another server looked straight at my empty glass.