Choose your answer: is the following review positive or negative?

I just stayed four nights and let me tell you I will never stay there again!!!!!! I had booked my hotel room 3 months in advance and asked for a King bed smoking room. When I get there they say that they are out and that they could put me in hat room the next day. So I go back down at noon and they put me in a King nonsmoking room. I go back down again they give two queens smoking room and to top it all off the toilet was clogged. The staff was not helpful at all, they did not offer any kind of upgrade or free night for any of this inconvenience. It was cheap I will give them that, but overall not a place worth staying or visiting.

OPTIONS: - negative; - positive;
negative