The ambiance was nice. But the bartenders were rude. We were handed our drinks and never heard from our bartender, Herbie, again. What's the point of looking at something nice if the service is poor. Pretty on the outside, ugly on the inside.

negative

Standard wok place. My experience was that the udon noodles were mushy, there was hardly any chicken in my bowl and they have the fake syrup iced tea. The only two positives I've got are the fresh vegetables and the fast, friendly service. I won't likely go back.

negative

I had a few of my friends come with me to check in to my room at The Hotel. The staff gave me a selection of rooms to chose from and I selected the highest room with the best view (of course). The said the room would be ready in 30 minutes and they would text me. 30 minutes went by quickly as we all sat and socialized about our plans in vegas. 30 additional minutes went by before I went up to the front just to check in. They said sorry it will take Another 30 mins. At this point I was frustrated, returning to check in on the eta of the room every 30 mins for another hour and a half. We got there at 3 so that we could enjoy some pool time but The Hotel had no motivation to see us to our room in a timely matter. We got to our room at 6 after being the only poor looking slumps waiting for their room for 3 hours! Got to the pool and found out that there were more kids down there then any day at Disneyland. Not a place for adults unless you pay $50 to get into morrea beach. We had fun there at least.

negative

ood is decent but management attitude is atrocious. They feel they are doing you a favor by allowing you to eat here. Close friends who live nearby and visited at least weekly were told they had to leave in 45 minutes because they were seated at a 4 top after asking to be moved from a cold and drafty 2 top. Hostess and Manager told them they'd have to leave because they "rejected" first table. Appalling lack of customer service. They won't be around long with this type of attitude. Unfortunate because food is decent. One other negative : extremely noisy atmosphere.
negative