What is the sentiment of the following review?
First I'll say that there are two stars because my nail technician was a very sweet lady overall: it actually pains me to have to leave a poor review about her work. However ,now that it's been 24 hours since my appointment ended, I have to say that I'm very disappointed in my mani/pedi. I attempted to call the salon the day prior to confirm my appointment but the phone number here on Yelp as well as on Groupon were both generic outgoing messages. I had no idea if I was reaching the right place... The facility itself is a little difficult to find but when I arrived, it was clean and tidy. The only person there was my nail technician (I never did get her name) and she was doing her hair while I waited. The pedicure area was nice enough, and relaxing overall. I enjoyed the ambient music and small waterfall feature. The technician seemed a bit rushed and scatterbrained and had to keep leaving to check phone messages (again, she was the only person in the facility). I felt like she was rushing and several times it was actually painful as she worked on my toenails. I asked her not to cut them, just to file. Alas, she cut anyway and today I'm feeling the results...just 5 days before I depart for a vacation in which I'll be doing a lot of walking. Not happy. As previous reviews have indicated, the selection of polish was disappointing at best. Based on those reviews, I considered bringing in my own, but that defeats the purpose of paying someone else to do the work. I settled for a glitter because that was the only one remotely in my preference from the choices available. I'll return to this glitter choice a bit later. After the pedicure we moved back into the main area of the salon so she could do my manicure. It was still a ghost town. No one else was there at all, this was a Saturday I was shocked. Once again, she was having to answer the phone when it rang. I don't begrudge her this but it made me feel like I wasn't important and as though her multi tasking affected her work. She definitely rushed through the manicure. I was bleeding at my cuticles. Today they are tender and look chewed up. This is the first time I've ever had a manicure where my nails actually look worse than when I started. Oh and the glitter: I realize there is a certain element of work involved to be able to have a glitter polish look sparkly: but she didn't even attempt to make my nails look nice. The glitter is sporadically placed and the gel itself is unevenly applied. Also, she did not shape my nails in any sense. My nails are short but they still could have been filed better. I won't return to this facility nor would I recommend it to anyone else. Groupon deal be damned, not worth it.
Choices: [i] negative. [ii] positive.
[i]