Problem: Write a negative yelp review.
A: Ok so as a true NYer, I have to give my honest opinion here. I have been here a few times and keep giving them more chances, but I've decided its not really worth it. The store opens at 6am. I arrive at 638 am today and the only bagels that are made are plain and sesame. They have about 20 different bagel options listed on the baskets and on the menu on the wall - but there are only 2 options at 638 in the morning. I specifically ask for a SOFT bagel as my bagel last week was hard. He squeezes one, throws it back in the basket and takes another. So obviously too hard for me - but good enough for someone else? Bagels are bland, cream cheese is bland, staff is bland, bad lighting in the store, nothing super interesting here. Why would I even give them 2 stars? Because its still better than Einsteins or Bruggers!

Problem: Write a negative yelp review.
A: Have never been treated so rudely by someone in my entire life. I have been looking forward to eating at the restaurant my entire vacation. We were on time for our reservations but the table wasn't ready. So they escorted us to the "lounge" where I didn't even order a drink. The bartender asked for my id where I am above the legal age. They made me stand up while my family is at the bar "waiting" for our table when none of us had ordered a drink all because I didn't have my id on me. So disrespectful and embarrassing. When I asked the manager if I can sit with my family she told me no. We ended up walking out and she had to have the last word and told us to leave as if we weren't on our way out. I honestly think if Gordon Ramsay were to be there he'd be furious and make sure that lady would be gone.

Problem: Write a positive yelp review.
A:
It's not the same as South Beach but for the middle of the desert, they're doing a great job. They just had the small stone crab claws when we were in for lunch but between those, a massive order of fried shrimp and two half-orders of sides we were more than stuffed.