Problem: W: Hello, Dr. White, my name's Pan Johnson. My roommate, Janet Holmes, wanted me to call you. M: Janet Holmes? Oh, that's right. She's in my Shakespearean English class. Has anything happened to her? W: Nothing, it's just that she submitted a job application yesterday and the company asked her in for an interview today. She's afraid she won't be able to attend your class this afternoon. I'm calling to see whether it would be OK if I gave you her essay. M: Certainly, that would be fine. Uh, you can either drop it off at my class or bring it to my office. W: Would it be all right to come by your office around 4:00? I'm afraid I can't come any earlier because I have three classes this afternoon. M: Uh, I won't be here when you come. I'm supposed to be at a meeting from 3:00 to 6:00, but how about leaving it with my secretary? She usually stays until 5:00. W: Fine, please tell her I'll be there at 4:00. And Dr. White, one more thing, could you tell me where your office is? Janet told me where your class is, but she didn't give me directions to your office. M: Well, I'm in Room 302 of the Gregory Building. I'll tell my secretary to put the paper in my mail box, and I'll get it when I return. W: I sure appreciate it. Goodbye, Dr. White. M: Goodbye, Ms. Johnson. What was said before this conversation?

A: M: Hello. Matt White speaking.

Problem: Frank: I don't know, Lisa. A lot of people also have houses and cars. Lisa: You mean you want to have more than other people and this will make you happy? Frank: Possibly. Lisa: Then you're looking for relative happiness. Frank: Ok, Lisa, what do you think is happiness? Lisa: Well, through the centuries, people have offered quite different definitions of happiness such as happy people were married women and single men, or happiness meant serf-gratification, or happiness could be achieved by eating less or eating more. Frank: So happiness is rather elusive? Lisa: I think the happiest people are those who find joy in their daily lives, and who enjoy their friendships, families, work and hobbies. Frank: You mean they are not bothered by the desire to get something more, something new, something better? Lisa: You couldn't be more correct. One more thing, Frank, if you are happy, you may not be satisfied with your life. Frank: What do you mean? Lisa: Happiness often means how happy you feel with your life now. Satisfaction often means that people have to take a step back from their lives and look at them in general. What was said before this conversation?

A: Lisa: Frank, are you happy? I mean you have a big house and you have a car.

Problem: M: Yes, er... I am going to see the West End. W: How much time do you have? M: Just one day. W: Well, what do you particularly want to do? M: I want to visit museums, art galleries, Buckingham Palace, do some shopping, go to the theater... W: But you only have one day! M: That's right. W: Well, you can go shopping in the morning. M: Where? W: In Oxford Street. M: How do I get there? W: You can walk through Hyde Park. It's quite near. M: Good. What time do the shops open? W: At nine. M: Are there any restaurants in Oxford Street? W: Yes, there are lots. You can have lunch there. M: Are there any museums near Oxford Street? W: Yes, the British Museum. You can go there in the afternoon. M: Good, What time does it close? W: At five. M: I want to go to the theater in the evening. W: Well, there are many theaters near there. M: Where? W: In Shaftsbury Avenue. You can take a bus from the British Museum. M: Perfect. Thanks for your help. W: You're welcome. Have a good time! What was said before this conversation?

A: W: Hello. Can I help you?

Problem: M: Well, I'll do my best, but I can't promise anything. What was said before this conversation?

A:
W: Sam, can you get some tickets for the Liverpool match?