Given the task definition, example input & output, solve the new input case.
You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Example: Apparently Prides Osteria had a rough summer as evidenced by the almost empty dining room at 6:30 on a Friday night. However new blood in the kitchen seems to have revitalized the food from other customers recent visits. Waitstaff was warm but unobtrusive. By 8 pm or so when we left the bar was full and the dining room was much more lively than it had been. Perhaps Beverly residents prefer a later seating. After reading the mixed reviews of late I was a little tentative over our choice but luckily there was nothing to worry about in the food department. We started with the fried dough, burrata and prosciutto which were all lovely. Then although they don't offer half portions of pasta we each ordered the entree size and split them. We chose the tagliatelle bolognese and a four cheese filled pasta in a creamy sauce with bacon, asparagus and grana frita. Both were very good. We split a secondi which was the special Berkshire pork secreto, which was described as a pork skirt steak with garlic potato puree and romanesco broccoli (incorrectly described as a romanesco sauce). Some tables received bread before the meal but for some reason we did not. Management also seems capable for when the tenants in the apartment above began playing basketball she intervened and also comped the tables a dessert. We ordered the apple dumpling with gelato and it was also quite tasty. Portions are not huge which I particularly like because I prefer to order courses. If you are someone who orders just a meal you may leave hungry depending on you appetite. Dining room was mostly younger crowd while the bar was definitely the over 40 set. Would recommend that the naysayers return to see the improvement although I personally don't know the former glory to be able to compare. Easy access to downtown Salem without the crowds on this month of October.
Output: positive
Although the reviewer cites a few concerns, the overall tone of the review aligns more towards towards the positive side. Some of the key terms like 'revitalization','all lovely', 'luckily there was nothing to worry about', 'very good', etc. suggests that the reviewer was satisfied with the restaurant

New input case for you: An open letter to Kreuger Farms:Dear Mr. Kreuger,I have been a loyal customer for over 15 years. I have had many memorable times coming to your farm to pick fruits, pumpkins and feast on the goodies sold in your market. I expected the same experience today, but sadly, was greatly mistaken. I came to pick raspberries, but because it was raining, was in the market area waiting for the rain to subside. While I was contemplating buying a flat, one of your employees brought over a sign that raised the price of the flats and stuck it on the cart. When I remarked about the price, she flippantly said that I was too slow and should have gotten it sooner.I saw you come over and was about to make a comment, when you interrupted me and said, 'thats what supply and demand is.' And walked away.I would like to believe that you and your staff were just having a bad day and that customers usually are usually treated with better customer service instead of being subjected to the blatant price hikes and rude comments I experienced today.Your 'lesson' in supply and demand was taken to heart. And Im sorry to say that I will never be coming back to support your market again. Also, I will encourage my friends and colleagues who are looking for farm fresh produce and fruits to consider alternative more customer friendly establishments. I know my change in patronage will not impact your bottom line at all, but I would encourage you to think about what true customer service means and practice that with your other patrons, before the demand for your goods drops due to how you treat your customers.Sincerely,Former Kreuger farms fan
Output:
negative