Choose your answer: is the following review positive or negative?

I was a bit worried that a horde of Harry Potter fans would seek me out and cause me harm if I wrote a poor review for this place, but judging by the other comments I'm certainly not alone in my misgivings. Chaos when ordering, weak coffee and a lack lustre menu, together with an overall sense of rush to get out left me feeling more than a little let down. I remember coming here years ago to see a mate play in a band and was quite taken with the setup. Less so now. It's little wonder Rowling sought escape in fantasy fiction if reality can be this depressing.

Options:
1). negative;
2). positive;
1).