Sentiment analysis: TERRIBLE!! I wish 0 stars were possible.. I have lived in North Scottsdale for 6 years. That being said I have lived in several nice properties within the area and dealt with several property management companies. I can honestly say the staff at this location, Mario in particular, has put on the worst show of arrogance I have ever encountered. Some may say there is a standard to uphold in nicer parts of Scottsdale such as Grayhawk, however by no means does that mean condescending attitudes towards certain demographics. My girlfriend and I sat patiently waiting to be helped for a good amount of time, all the while watching the leasing agent put on a show for two older women. As soon as they leave and he starts working with us, there was a complete change in his demeanor and cockiness. I was looking forward to touring this property and living somewhere brand new, but after working with this guy I was completely put off. It couldn't have been more obvious that he not only didn't care about taking the time to show us the floorplan we came to see, but he might of well just said you shouldn't be here! It's just rude, think twice about living here if you are young and don't appear to have money because the snooty staff will send you out the door with a brochure and the most unwelcoming experience you've ever had.
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negative

Sentiment analysis: This place is the boom!!! The best comfort food ever. I have eaten everything on their menu and love it all. Their fried chicken and waffles are great. Their sammies are yummy. We also have TC's Cater our thanksgiving and Christmas dinners
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positive

Sentiment analysis: AVOID! Unless, of course, you want a whole bunch of your possessions ruined by water that leaks through the roof and down the back wall of your unit. Unless, of course, you don't mind dealing with employees who truly don't give a shit about you and your ruined possessions. Sure, we took out the insurance. But have we actually gotten to speak to someone yet about our ruined property a week later? No. We stopped by today to get our lock and close the rental agreement. No one was there. Apparently they feel it's ok to take an hour and a half lunch when they are only open from 8 to 5 on Saturdays, because, after all, who gives a shit about customer service? Not U-Store-it, that's for sure. Oh, and their "Courtesy Phone" right next to the office door? The one that you can call and speak to someone when the office is closed? Yeah, it dials and then immediately hangs up. Over and over again. I know because I tried several times. So screw you, U-Store-it. My initial positive impression has only made me angrier.
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negative