Problem: M: Not really, I'm just worried about my daughter. W: Oh, you mean Susan. Why? She's such a nice girl. M: Yeah I know. But somehow she's become different recently. W: In what ways? What has she done? M: Oh, no, you don't really want to hear it. W: Come on. I am a mother of two girls. M: Ok. I'm worried because she often hides in her room and sends messages to her friends. W: Come on. It's not a big deal. She needs friends at this age. You can talk with her if you are really concerned. M: I guess so. Anyway, she is growing up. What was said before this conversation?

A: W: You look upset these days. Anything wrong?

Problem: M: Well, skiing, bowling and golf are my favorite sports. What was said before this conversation?

A: W: I like skating but not skiing.

Problem: M: No. I was born in Chicago as a matter of fact. W: Oh, were you? M: Yeah, I grew up in the suburbs, in Wilmette, and then I moved out here when I was fourteen. W: So you went to high school here? M: Yeah, that's right. I graduated from Lincoln High. W: And then you went to college? M: No, not exactly. First I went to Europe. W: Oh. To travel? M: Well, yes, and I also lived in Munich for a while. W: When did you arrive in Munich? M: Let me see now. That was about eleven years ago. Yeah, in 1995. W: And how long did you stay there? M: For almost two years. W: Oh, that must have been very interesting. What was said before this conversation?

A: W: Were you born in Los Angeles?

Problem: M: Good morning. I bought this air conditioner here a few months ago. It doesn't work now. Can I return it or get it fixed? What was said before this conversation?

A:
W: Hi, what can I do for you today, sir?