In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.

[EX Q]: The retaining nuts that loosen/tighten the braces fell out and I can't find where to contact them for any warranty support. Google can't even find them so where is their support folks? Warranty? Anyone? The lock nuts should be "captive" in the bracket and not able to just fall out on the road.
[EX A]: 3

[EX Q]: These socks with treads fit well. My only issue is the placement of the non skid rubber bumps. They are placed primarily on the arch of the foot area. That area is the least used and caused the heel area to be more slippery. The toe area would have helped with crawling but was again slippery. They are very cute and the strap helps keep them on the feet.
[EX A]: 4

[EX Q]: I will say I was expecting two clear with black lids based on the picture of what we ordered. What we received was a clear one and a light black colored one - both with black lids. Not a real problem though and they work really well.
[EX A]:
5