Im so glad I can update my review of this place... Let me tell you all the past and what happened this past week. My girlfriend and I always frequent Starbucks and this is one of the locations that she is a regular at. Every day, if not twice a day, she comes here and will order a Venti Iced Caramel Macchiato, no ice (because she has sensitive teeth), skinny and mixed well. What they do with no ice is that they add milk to fill it up. For almost 4 months now, she's never had a problem with that. But this last week, after getting her coffee she noticed that her usual coffee was no $.75 more. What?? When asking the girl behind the window to explain, she said that was for the few ounces of milk. Last I checked, a gallon of milk was about $2.00. So you're telling me for barely 3/4 of a cup, you are going to charge $.75? WOW. She asked to speak to the manager, who you could tell loved being the manager of a Starbucks.. Oh the power. She kindly mentioned that she was a regular customer and this is the first she's been charged for this. He rudely replied "well we have to charge for milk since you dont want ice. Do you want your coffee or not?" I wont say what i was thinking, but she did.. lol. She said "Ill take my damn coffee and never be back here again!" Seriously, every other Starbucks we visit and its probably 4 or 5 total, have never charged to add milk. In fact, she's such a regular that they usually start making her drink when she walks in. Was it worth it Starbucks on 43rd?? Get a new manager who actually is nice to the customers. Im done. NO wonder this place has horrible reviews.
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Choose from:
a). negative.
b). positive.
a).