I needed new tires before I took my trip to California, so I came here, because it's right down the street from my house, customer service was fine, I didn't have a problem with that. After i get my tires I head to California, not even an hour on the road and my tire light comes on. I call my dad, because he's a tire expert, selling them for years. He told me to just continue to California, and he'll check them when I get there. When I get there he puts air in my tire, but the very next day the light was on again. So we go to a Tire place and they took the tire off, and they found that the sensor was broke and was tried to fix with piping tape. PIPING TAPE!!!can you believe that. So we call big I tires and told them, and they said they would order a new sensor and take care of it when I got back to Vegas. Ok so I work in a restaurant, and when we mess up someone's order, we're very apologetic and we take care of the customer right away, they're first priority because we screwed up, so naturally I expected the same thing from Big O tires, well I was WRONG, they were some what apologetic, but I sat there for almost 2 hours waiting for something that should of took 5 minutes. I did get a free oil change for my trouble, but still, this is ridiculous to me, and I will never go back, except maybe for the oil change and even then it's iffy.
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OPTIONS: (A). negative (B). positive
(A).