Problem: On a scale of 1-5 (with 1 being least favorable and 5 being most favorable), how would you rate this review? "Perfect. Works beautifully in the background to keep my texts backed up. I frequently forget I even have it installed but am never disappointed when I check to make sure it's working."

A: 5

Problem: On a scale of 1-5 (with 1 being least favorable and 5 being most favorable), how would you rate this review? "Book catalogue Excellent listing of my books. Saved me duplicating books"

A: 5

Problem: On a scale of 1-5 (with 1 being least favorable and 5 being most favorable), how would you rate this review? "Fantastic!"

A: 5

Problem: On a scale of 1-5 (with 1 being least favorable and 5 being most favorable), how would you rate this review? "Nice"

A:
3