Teacher: In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Teacher: Now, understand the problem? If you are still confused, see the following example:
These are junk! Both bulbs have burned out within a two month period!! I cannot believe that this company can be in business with such poor quality. I have used infrared lights for my ball python for many years now and I get a varied range of months from a bulb, but I have never gone through two bulbs in a matter of two months! I am very disappointed.
Solution: 1
Reason: The user seems very disappointed in the product. Because the bulb they ordered has been burned out earlier than usual. So, he gave 1 star to the review considering it extremely poor

Now, solve this instance: I hooked up the battery to my phone it kept on vibrating off and on showing that the battery was trying to charge but never held a charge can sit on there for about 15 minutes just kept on vibrating on and off and got quite annoying so I just took it out and shipped it back to you all I want to order another one but I am unsure of what to do next
Student:
2