Q: negative

A: Cafe 24/7 Server Name: Michael A real smart ass and refused to take back food I did not order. Taunted me by laughing in my face and being sarcastic to me. He tried to get the manager and explain himself. Being a former server and restaurant manager his actions were intolerable and needs to be fired. The hostess was really nice. The manager Bob was really nice. The server Michael had the nerve after getting the manager to stand there starring at me crossing his arms as if I was going to be in trouble for cussing him out. Of course he did not tell his boss he was being sarcastic and laughing in my face before he brought him over to our table. We had already asked for someone to get the manager but when he saw us. I am a pretty mellow guy but this guy pushed all my buttons and I went off on him like he deserved. Being a food server is a hard job. I left the casino after dinner and took myself to a real casino--HARRAH'S AK CHIN. This place is full of bad service and needs to clean up its act. The did a nice job opening up the new casino but when you have a staff where alot of them do not care about their customers their success is going to be very limited. Any WILD HORSE PASS CASINO IS NOW MY LAST CHOICE! You know it is bad when VQ is only 5 minutes from my house and I chose to drive to Maricopa or Scottsdale or Fountain Hills. The place looks nice but it still has a "dump" mentality.

Q: positive

A: This place is within walking distance from my house so I go there often. The bar staff is very nice and freindly. they have good drink specials every night of the week and it is a good place to watch a game. The food is better than typical bar food and has a wide selection. I like the cheese sticks and the Burgers.

Q: positive

A: My impression is that The M Resort is a Hotel first with a Casino, rather than a Casio with a hotel. The architecture, the setting, the finishes and furnishings are great. Quality and friendliness of the staff is excellent. The room we had was wonderful, with a spectacular view of the strip from the south. The bed was extremely comfortable with very nice linens. The bathroom had a nice big, deep bathtub as well as a large walk-in shower with a bench. Like several other reviewers, our room overlooked the pool. It was quite windy the days we were there so some of the furniture had been blown into the pool overnight, but the staff was out cleaning and setting up early. I wish we had had more time to stay around the hotel and relax around the pool. The cocktails at the lobby bar, casino bar and restaurant bars were very high quality - and complimentary if you were gambling at the casino bar. We hear lots of rave reviews about the buffet, but were quite disappointed to find there was no place to get breakfast besides the buffet. On Sunday that meant breakfast was over $30 for the seafood brunch and not until later in the morning. If it weren't for the lack of a place for breakfast I would have given this place a 5 star rating. We did eat at two of the restaurants and the food was great. The Casino, as has been mentioned, was not overly crowded and most importantly was not at all smoky. They must have extraordinary filtering systems because there were smokers, but you wouldn't have known because of the air quality. The distance from the strip isn't a big deal if you take the hotel's complimentary shuttle to the strip, the outlet mall or the airport. We found the frequency of the shuttle was very agreeable.

Q: positive

A:
We went here before seeing Raiding the Rock Vault. Good, solid noodle dishes at affordable prices, plus 25% off for locals with player's card.