The place is a dive. We came out because of the entertainment. We heard they do karaoke which was pretty good. This guy had every song ever made. That was the best part of the experience. The decor was American Hodgepodge. Nothing really seemed to go together. The chairs had a white or off white finish I couldn't tell which because they were dirty. One had dried mustard or melted cheese all over the back of it. The one bartender was nice and attentive. I do think she should refrain from singing karaoke while serving customers. It's kind of rude. Here's the real reason we won't be back. We arrived at 8:45. We ordered food and was told the kitchen closes at 9:00 and couldn't get anything on the menu. What kind of place has entertainment and closes the kitchen? I was looking forward to trying the El Dorado burger, a 1/3 pound cheeseburger topped with a pile of pastrami. My suggestion if you go for the entertainment, is eat first or get there early.
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negative

Just a note about the WORST service I have ever had at any of your locations and why I will NEVER go to Salsarita's again: I am a vegan so I loved the fact that I could always get something fresh and good at Salsarita's. Whether I was by myself or with my family, I most generally get the same thing every time. Tonight I went to the Rivergate Location, was immediately happy to see that it wasn't busy. In fact, there was just one couple in front of me. I ordered my food, then proceeded to the register. I was going to the movie tonight so I made sure I had plenty of time. I stood at the register for literally a minute to two minutes before the guy acknowledged me standing in front of him. He stood there throwing paper balls on the floor, telling one of the other associates that he was going to make him sweep it up. I read his badge, it said "Mr. Long". I remember thinking to myself, "Really? What is going on with this guy? I know he sees me standing here." Then he finally rings me up. I paid, but asked him if the prices had gone up. The price he gave me was two dollars more than it is normally. It was just two dollars, but I still wanted to know. He began to speak in a condensing manner, adding it all up as if I were five years old. I waited him to finish and said to him that was the issue. Everyone else, including management usually rang my meal up as a combo. "They are not supposed to! he yelled at me. Again, I found myself wondering what the deal was. I told him, "ok ok...no problem, I will just talk to the manager about it." Then his face changed and he said "Who did you talk to?!?!" (At this point, it really seemed as if he was insinuating that I was lying.) I walked over to the drink machine to get my drink. Turned to him, "Sir, you guys are out of ice." No reply. I repeated myself, "Sir, you guys are out of ice." This time I could see that he was pretty much ignoring me due to fact that his was busy with what appeared to be reading and replying to text messages on this cell phone." Third time I slightly raised my voice, "SIR!, you guys are out of ice." This time he acknowledged me and yelled for someone else to get the ice. As a former retail manager....and as a former restaurant manager as well....this is completely unacceptable as customer service. It is not a matter policy. Again I could care less about the two dollar difference. It is about the service and the experience. The first strike was him playing with the paper balls at the register and ignoring me. The second strike was the condensing manner in which he spoke to me and the insinuation (whether perceived accurately or not)that I was lying. Lastly, the third strike having to darn near beg for ice. It was almost as if it was too much of a hassle to service me. Salsarita's will never EVER have to worry about me, my family, or any of my friends returning to Salsarita's at any location
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negative

Made a reservation for a party of 8 and on our way to the restaurant, I received a call from the location on scottsdale road confirming our reservation. I explained that i was certain that i called the Biltmore location. Once i arrived the Biltmore, they did not have a reservation and did nothing to accomodate our frustrated party of 8. Won't be going back anytime soon.
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negative

Even though I have wandered thru virtually every casino hotel on the Strip (except for a few of the crappy ones no one cares about)..I only review the ones I actually stay at. So this trip was my first time staying at Mandalay Bay..I got comped 2 nights and I did like the looks of the place so I figured why not...even though it is ALL THE WAY at the southern end of the Strip. The room was decent, nice big bathroom with tub and shower, though I'm not quite sure why there was a window between the bathroom and entrance foyer...unless we got one of the Kinky Rooms or something, though I don't really get off on watching my fiancee on the toilet, so this whole window thing is still over my head. We had a great view overlooking the entire pool area...and that is one big pool area...I think I counted six pools and a river....and a wonderful view of the mountains in the distance. everything looked beautiful lit up at night...one of the reasons I love coming to Vegas...a beautiful city of millions of lights plopped in the middle of the barren darkness of the Nevada desert. The hotel is laid out very nicely, everything is clean and classy...wonderful choice of restaurants, good buffet, lots of bars and shopping, with an easy walk to the Luxor next door..and that's about the only easy walk, because if you wanna go to any other casino on the strip, you have a hike ahead of you, or an expensive cab ride...because those buses they have on the Strip...SUCK. I really enjoyed my stay here but what would keep me from going back for a few years is its inconvienent location, hence the 4 stars intead of 5.
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positive