Instructions: In this task, you're given a review from Amazon's food products. Your task is to generate a short summary of the given review in the input. Note that you don't need to write a complete sentence as a summary.
Input: I bought this device and use a brand new sure 52 with it. The noise and feedback I received with this device was horrible - I might have a bad unit. When I called customer service, a real person answered right away and offered to expedite getting me a new unit. (Very cool and is why I gave them 3 stars for now) I'll see how that process goes and update my review.
Output:
Still up in the air