Problem: What would be an example of an negative review?

Answer: This place can eat a bag of brown nuggets, for real. I called in January for a May reservation and was told that for the two rooms I was booking it would be $119 per night. That was $119 per night for TWO rooms, NOT $119 per night per room. So I called back recently to add one more night to the reservation and cancel one of the rooms, and the first person I talk to can't even find my payment for the rooms! I paid in advance in January, but because they switched systems or something they couldn't find my payment. I had to go online and find it on my credit card charges and confirm it with them. Then I talked to another person who was confused because my card had been charged the $119 plus tax TWICE, when it should have only been charged once. The woman acted like it was a mistake that I was charged twice, when in fact if it really was $119 per night per room it wouldn't have been weird at all to see the two charges, right? So this whole time I'm thinking the room is now paid for, then when we show up they tell us that no, in fact we owe them another $119 plus tax for the other night. They also told me over the phone it would be 69 plus tax to add the third night, but when we got there it was 59. It's nice that it was cheaper but it's indicative of a real problem with their system and inability to properly quote customers on room rates. I talked to the manager to was nice enough to 'waive the cancellation fee' if we chose to go elsewhere (yeah, during memorial weekend and punk rock bowling I'm sure there's TONS of reasonably priced rooms in Vegas... jerk). But he would NOT budge on the price of the rooms, even though THREE of his employees made the same mistake on the phone with me. He said that right now he could get 300+ for our rooms (which is exactly why I booked FIVE months in advance) so he couldn't budge on the price. So I told him to fuck off, I literally said 'you need to fire your employees and fuck off' and that was it. We're staying here because we have no other choice but I will never ever go back here again and I hope nobody else does either. What a bunch of crooks.

Problem: What would be an example of an negative review?

Answer: Tommy V's had been a consistent 'go to' for a Thurs or Fri night eats. Loved their pizza, wine and service. However, last week, there was a rude awakening. The 'three mushroom' pizza arrived with one mushroom and lots of green onions. I stared at it and had a slice. Then, I finally had to ask.... Kudos (seriously, they complimented me!) from the chef and waiter that I actually recognized that they had run out of the 2 other mushrooms. To top the experience, they were going to charge us for the pizza. Bummer.

Problem: What would be an example of an negative review?

Answer:
The vacuuming was lazy, but the wash was good. My issue is that my GPS unit was missing from my glove compartment the next day. Hmmmm.... It was just a bottom line Garmin, but seriously?!!