Detailed Instructions: In this task, you're given a story (which contains five sentences only). Your task is to find all the characters which are available in the given story.
Q: Sentence1: Alicia had flown to California. Sentence2: When she got to her destination she couldn't find her luggage. Sentence3: But Alicia thought she would find it. Sentence4: She asked the staff. Sentence5: Unfortunately she had no idea what to do.
A:
Alicia, The staff