Q: Please save yourself the hassle and go somewhere else. This is by far the WORST Acura dealership I've ever dealt with and they obviously don't care about their customers or getting their customers business. I walked into the dealership and asked an employee (who it turned out worked in the service department) to direct me to the service department. I waited at the front desk where he sent me for someone to help me, while I did no less than 5 service department employees (including the one who directed me) stood around in a gaggle even occasionally making direct eye contact with me. None of them bothered to give me the time of day so I took the initiative and went to the cashier's desk to seek assistance from the women sitting there. I followed this women outside where she went to seek answers from the other employees. Afterwards she came back to me and proceeded to chastise and blame me for not being helped. Her logic was that I didn't receive service because I parked my car in the service department's parking lot and walked inside to get help instead of driving it into the entrance of the service garage. Seriously?!?!? There is NO sign that says "If you need an oil change drive your car into unintuitive location and if you don't we won't bother to help you instead we'll stand around with our hands in our pockets". If that sign existed I would partial agree with her rebuke. So let me sum this up: I parked in the most intuitive place I could find, received instructions from an employee who then systematically ignored me, then when I sought help from a different employee I was ridiculed in front of the rest of the employees who failed to help me in the first place.

A: negative

Q: Let me start by saying if I could give them negative stars I would. Anytime I come to Vegas I order from papa Johns and I always mess up by giving into my love of pjs and ordering from this location. The first time I waited for about 3 hours and they said it would be 45 min. They were "short staffed". The second time I waited an hour and called to see where my pizza was and they said it was sent out. Waited another hour canceled my order had to pull teeth to get them to refund my credit card. And the guy i spoke to was probably the biggest jerk I have ever spoken to. He actually hung up on me and I called back. I then went out to eat then came home and relaxed only to find my pizza has arrived 4 hours from when I called and 2 hours after I canceled. And today they messed up my whole order but got the Pepsi right and were on time. Haha. Don't order from here. The staff sucks. Call the other location. Usually they will deliver if you explain how terrible this location is.

A: negative

Q: There aren't many places where you can get a pot of loose-leaf tea all to yourself. There also aren't many places that make their own (delicious!) chai. The baked goods are tasty, the coffee is roasted on-sight and has an irresistible aroma that permeates the whole place. One of the best things is that it's next to Pane Bianco, too! Only 4 stars because the staff are often too cool for school, and often too cool to give a crap about good service.

A: positive

Q: This review is based on the infamous Ladies Night on Thursdays. I was invited by a friend who had a friend as a promoter like the last two girls did. However, we did not receive special attention really. The night consists of the appetizer which was this pretty good bread with a ricotta spread. My second favorite thing of the courses. Next was the salad, which was just spinach leaves and vinegar dressing. Not something I would eat because it was a little too boring for me. Than came the entree of green beans, mash potatoes (the had some other fancy name), and then a dish of steak and fish. Salmon I think. I do not eat fish, but my friends said it was not cooked or something. They love fish and couldn't even eat it. The steak was really and my favorite of the whole night was the mash potatoes. Those were good. Finally was the dessert which was creme brulee, which was awful. They burnt the brown sugar on stop of it. It was hard and nasty. The rest of it just was not good at all to me. I like the atmosphere of the place, but the sound is terrible. I could not hear my friends, who were sitting right next to me. The band was good, but it was way too loud. I am yelling at people just to have a conversation. I hate that in a place. I get if its a club or some place that is suppose to be loud, but when it not it is just unnecessary. The staff was good. They refilled our drinks when needed, gave me a new napkin cloth after ever course, and made sure we were doing good. Overall, I just was not impressed. Maybe if I go on a different night than ladies night, but I think it would be too expensive for my taste anyway.

A:
negative