Sentiment analysis: Dozens has the sort of bustling yet relaxed atmosphere that reminds you of the cafe in Amelie (sans the bar-shattering bathroom love scene). Display cases filled with rows of pastries twinkle under bright lights and a friendly staff adds to the cheerful-but-not-overly-cheery feel of the shop, and, of course, there are the cupcakes. Before getting to the cupcakes it's only fair (fairest?) to say that I've had a lot of the other pastries they offer with mostly delicious results--the scones were buttery, cinnamon rolls sticky, and peanut butter cookies chewy--but man, those cupcakes get me every time. Every. Time. For those of us that don't believe the cupcake has been replaced by the whoopie pie as King of Handheld Desserts, these are the most perfect "I think it's a good idea to have three of these for dinner," sugar bombs that money can buy. Order off the rotating menu if it's not sold out because more exotic (think passion fruit, coconut key lime, margarita, and my personal favorite, the Tuesday-only maple bacon) equals more tasty. They also have light lunch fare if you want something less sugar/more substantial. Their brunch--a Sunday only thing and a very busy thing at that--has some truly glorious quiches that go great with their coffee but would be perfect with a mimosa or Bloody Mary (I'm not too particular when it comes to breakfast boozing). Bonus round: they have vegan options (Pittsburgh vegans will appreciate how rare this is) and you can pre-order four packs of holiday-themed cupcake flavors.
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positive

Sentiment analysis: THIS IS THE WORST FACILITY EVER. If I could give this a negative star rating, I would. Staff is extremely rude, house team coaches are uncommitted, and scheduling is an absolute mess. Be prepared to find out when your team is scheduled to play only two days in advance. This is typical for them and sometimes there are even schedule changes up to the night before. The email box for the scheduler is a black hole and when you try to call them regarding any type of administrative issues, they are very rude and just about hang up on you. We have tried this place for two summers and have had enough. If there is any way you can play at another indoor facility, I highly suggest you do that. And no matter what type of reviews other local indoor facilities have, I guarantee you they can't be as bad as this place.
+++++++++
negative

Sentiment analysis: HDTV IN EVERY DIRECTION Near perfect venue to watch my favorite NFL & NBA teams play for their rings along with excellent wait staff service and great variety of quality foods. For those who drink beer, it's like beer heaven with their own brews and an unthinkable number of bottled and tap selections. Wait staff is most engaging and they know that you're there to watch a game that may take hours to finish. They know not to interrupt during critical times and basically will stop by to check on you during commercials. This time we just shared a full size Ahi Crispy Salad with vinaigrette dressing and French Fries with Truffle Oil plus ice cream for dessert. The team I'm rooting for wins and now I'm off to check out the Foodie Festival at the Silverton. Comparing my Scottsdale Yard House experience to here, I would say this waif staff has the edge by a half point.
+++++++++
positive