Sentiment analysis: Yum! There aren't many options for non-fast food lunch around here, so I was very glad to discover Song Lynn today! Really yummy Pho, reasonably priced and very fast service. I ordered take out and my order was ready and waiting when I arrived. They also automatically included a small container of plum sauce, and sriracha with my to-go order which I appreciated! Natch they also sent along basil, bean sprouts, cilantro, jalapenos and limes, plus the raw beef to add to the soup. (It cooks up deliciously!) I will definitely return!
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positive

Sentiment analysis: Wasn't clear when booking through orbits that "carry on was smaller than normal so you end up getting charged $100-$200 dollars more if you're bringing a carry on. It was $209 for the plane ticket and $150 for the carry on. Bringing my flight from Los Angeles to Las Vegas to $359. I could have gone across the country for that price. Not too big of a deal except I was paying for two. I could have flown for $230 southwest and had free snacks, and a free carry on. I wish it would have been more clear that there is no "free carry on" just a free "free small personal item" Which they call a "free carry on personal item" when buying the ticket. The main problem was in the Vegas terminal they trick you by showing you a free box, that is almost the size of a regular carry on. So you think oh cool maybe I don't have to pay $50 for this thing. Then at the gate they're like nope doesn't fit so it's now $100 literally 25 minutes later. Wow you got me Spirit. Times that by two cause my GF was flying with me and I just got had for $100 bucks. Pretty funny right? About 7 other people also made the same mistake. When asked if they could just pay the $50 instead of the $100 because they were just offered the $50 dollar "deal" 20 minutes prior at the check in, as was I. They were like "nope you can ditch your bags, buy a smaller bag and stuff all your belongings in them and hope it fits into the "free carry on box, or pay the $100 fee." Those were the hard and fast choices provided to a bunch of very unhappy people. When the plane closed it's door and everyone was seated and the announcer said "Welcome to Spirt Airlines." It was literally met with a crowd of boos. That is not an exaggeration. I of course chimed in. All that being said had I not had a carry on, I wouldn't have minded the flight. There was actually nothing wrong with service, the people are actually happier on this airline than on others for some odd reason. Probably because they don't have to work as hard, because they aren't handing out free drinks all day. Just a quick walk down the isle to see who's buying - On this flight maybe 5 takers. There was a definite hostility lingering in the air from people feeling raped by extortionist tactics, but if you can get past that, then the one hour flight to LA from Vegas was relatively painless. Another note the flight there to Vegas from LA, where I paid at the check in for the bags and later thought that I didn't need to because they didn't seem to check for my receipt for the baggage payment, then was humbled in Vegas for my stupidity - Well on that flight we waited an hour on the tarmac for the flight to take off because of "Weather to the east between LA and Vegas." When we finally got cleared for take off via a route around the "weather" (in August in California there is no "weather", and the weather satellite agreed on my Iphone - no weather) Spirit doesn't put enough gas in for longer route to Vegas so we had to, after waiting an hour, go back to the gate to refuel, this caused 8 people on the flight to miss a connection to Chicago. Don't ever think they aren't checking if you paid your carry on fee. They absolutely do check. They had a code that says Zone 1 when you pay for a carry on. They tell you this when you don't pay. It's not very obvious when you do. You kinda think hey maybe they don't check because it's so ridiculous to ask $100 for a carry on that the employees let it slide. I really think this is on purpose to make you think you were crazy for paying $50 for a carry on for a one hour flight, then try not doing it and get caught for the $100 at the gate carry on fee. So funny but so not at the same time. Here's the sad part. Spirt Airlines is one of the most profitable airlines in the world today. Since the 2011 IPO the stock price is up over 400%. It seems this may be the future model of air travel. Spirit Airlines was offering something like 15000 real miles of air travel for signing up for their Master Card on the flight back. The deal seemed too good to be true. If they are very profitable, then all I could think about this offer was how they could make a profit on all the "free travel." Then I realized I was offered a "free carry on personal item: when I bought my ticket." They play with words when they do their sales and promotion and it's designed to make you lose money and blame yourself because you didn't read the small print. It's a hostile form of customer relations. And is the source of their title of "Worst."
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negative

Sentiment analysis: Just ok. I got the food to go and I thought it was very over priced for what we got. Don't think I'll go back. :(
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negative