Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Example: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
Example solution: Pleasantly surprised
Example explanation: The review is positive and the user liked the product very much based on the given review, and the title correctly resembles to review.

Problem: I had this drive for less than 4 months on a new intel based Macbook Pro. The drive is no longer recognized and I cannot repair the disk either. Used the Chat support option because it is the ONLY free support under warranty. They were rude, not helpful, and I had to contact them two more times to get them to follow-through with an email that included the phone number. Once I talked with the phone support they said the drive was bad and I was \"unlucky\" and that to recover the data they would charge a fee and then ship out a new drive and I would have to pay to return the defective drive. Talked with supervisor and they waived the shipping but did not offer to recover the data. For a drive that is less than 4 months old which has sat on my desk since purchase this is unreasonable warranty service as well as a poor quality product. I have never written a negative review before but the service was atrocious and others should be warned. Needless to say, I will NEVER purchase a product from iomega again and I encourage others to avoid them as well.
Solution: Worked for four months...worst customer service ever