Eh, uh, Meh. I get excited whenever my priceline offer is accepted and I get placed in a Hyatt. This one is my least favorite Hyatt locations. I won't complain about the typical parking charges and internet fees that always occur at 4 star hotels (even though the restaurant/bar downstairs is called freaking NETWORKS! duh). However.....the thermostats are waaaay outdated and don't work that well, can't open a window, awkward check in - they now have a self check in computer (like airline ticketing) but the desk lady still takes your DL and credit card and runs them through the machine....standing on your side of the desk. Just kinda awkward. Yes, the elevators are neat and fast and the views are cool, but CLEAN THEM. No excuse for those things to not have the snot-nosed kid handprints wiped clean a few times a day. The employees ride them too, right? I got a beer at Networks, downstairs. 1 beer = $6.01 + tip (not sure why I did tip) = $7.01. FOR 1 BEER. Wanted to watch the Dbacks game.....neither front desk nor concierge could tell me how to navigate my remote away from the corny adult movie ads to normal TV, or tell me what channel it would be on. About that thermostat.....mine didn't work. Called front desk, they sent someone up. Took 45 minutes, but they fixed it at least. I'm just used to outstanding service with Hyatt, 45 minutes for a fix-it visit is too long. It is modern, beds are comfy(as expected), you can see the Dbacks stadium from your room, just BYOB and hope you don't need help from the staff. 2 stars on a Hyatt scale. I'd give them 4 if it were another hotel that I nabbed for $70 on priceline.....
Is this review positive or negative?
OPT:
(1). negative
(2). positive
Answer:
(1).