Input: What would be an example of an positive review?

An example of an positive review: One of my favorite places for Sunday morning bfast. Love the menu, service and everything. Waiting sucks, restaurant is small, but worth the wait.

Input: What would be an example of an positive review?

An example of an positive review: I actually want to give them 3 and a half stars. But 4 total for service, friendliness and cleanliness. As soon as we walked in we were greeted by the owner. He is very nice, personable and pleasant. We ordered to go and he even brought out water with lemons for us without even asking. The menu is pretty small. They don't have much variety. Rather, it looks like their focus is on the core staples at Vietnamese restaurants. I didn't eat pho, but had a rice dish instead. I will have to return another time for dinner to try our their pho and provide an update. The com tam dac biet (combination) is pricey at $10.50, but fairly cheap in comparison to Charlotte's standards (sorry to beat the dead horse, but when you are used to paying an average of $4.75 for the same dish back in Ca, it's hard not to gripe about it). On the flip side though, Saigon Palace charges $13.95 for the same dish, but their com tam dac biet also comes with a few items Vietnam Grille is missing. The Egg rolls here are different, smaller and with a rice paper style wrapper. It also lacks the traditional dac biet items, a pork chop, a sunny side egg (can be ordered on top) and most importantly, the shredded pork. The shredded pork is one of my favorite items in this dish and I'm sad to report that this restaurant doesn't offer it. Shrimp was grilled perfectly, as most places usually overcook shrimp. Ironically, I prefer my shrimp overcooked, lol. One thing I do especially like here are their meatballs. They appear homemade and formed in an unorthadox sphere shape. They look more like sausages. The grilled chicken was also flavorful. Overall, it was a good meal. Service was quick and friendly. The owner even asked if I ever had their pho. When I said no and he suggested that I must try it. From the reviews of this place, I'm sure its good. And besides, who can turn down an invitation from a restaurant owner/chef? Since it's somwehat new, he makes an effort to know his customers. That might change if business picks up; but either way, it works and I like it. Based on the com tam, this isn't the best Vietnamese restaurant around town, but its definitely a force to be reckoned with. I'm definitely returning here again to try out their pho.

Input: What would be an example of an negative review?

An example of an negative review: I saw Haydee Docasar on 8/20/09, for a routine, yearly pap smear. I did not want any other tests, because I knew my insurance at the time would not pay for them. After my appointment, I receive a bill from Quest diagnostics, for my pap smear, which was.....about $6. I paid it. After that, I receive another bill from Quest, only this time, for $160; for tests CPT CODES 87591- Gonorrhoeae and Trahomatis. UNKNOWN TO ME, something from MY BODY, was sent out for testing. I tried calling AWP, and had several missed attempts. An employee named "Jimmy" and I were playing phone tag. After several calls, with no response, I figured that the issue was fixed. Seeing as how I did not ask for any tests. 1/30/10, I get a collections notice, for the $160. On 2/12 I sent a letter to AWP contesting these charges. During my visit, I was NEVER asked, nor where the tests addressed. I was not told by Docasar or the staff that samples would be sent to Quest for testing. I was there for a pap smear ONLY, and nothing else. I asked Docasar to pay the bill. I DO, along with any other patient, HAVE THE RIGHT OF REFUSAL. *****On 2/18 I receive an answer from AWP. Dr. Docasar follows the recommendations of the "American College of Obstertrics and Gynecology" for sexually active patients ages 19 to 35 is a yearly PAP that includes a screening for Gonorrhea and Chlamydia. This is their standards, which I did not see marked on their paperwork. Dr. Docasar agreed to pay the charges, and I was "dismissed" from Docasar's care and AWP. FINE WITH ME. The only reason why I'm giving her two stars is because she paid the charges. This place has NO right to do tests without patient's permission. Haydee Docasar took it upon herself to conduct these tests without discussing them with me, and if she would have let me know that they were "mandatory" with a pap smear, I would have put my pants on and walked right out. The filtered reviews on this place are also bad, I would check those out.

Input: What would be an example of an negative review?
An example of an negative review: 2.5 stars. I'll round down rather than up as 3 is far too generous. This is not Chinese. It's (only somewhat) Asian-esque. Essentially the flavors are Asian, sort of, but it ends there. Service is adequate if unpolished. L&lL fits right into the Phoenix area, certainly not known as a city for serious food devotees. People seem to like this place. The food is decidedly unserious (but not in a good way); horribly sweet, poorly presented, much like "Chinese" food one would find in any food court in middle America. L&LL wouldn't last two weeks in any city with a clue but as this is Phoenix, well... Not recommended.