Problem: What would be an example of an positive review?

Answer: The Veen has a great ice cream shop! The reason this is big news is that there really is not anything out in The Veen food wise that is great so having a great ice cream shop is a real coup. Scooptacular (Scoop) has all of the stand byes for ice cream choices but also has some great off the beaten path flavors as well. My favorite is the oatmeal cookie. It is a vanilla base ice cream with some carmel, cookie crumbles, and a few ingredients I can't quite make out. Scoop also has the typical waffle bowls and cones made on the premises. Their shakes are not that special but the ice cream choices makes up for that short coming. Something really cool that Scoop does is that you can rent out the place for birthday parties and the kids get to make their own ice cream. it is actually a service that is reasonably priced. If you like good ice cream and you are tired of the Cold Stone prices associated with it check out Scoop.

Problem: What would be an example of an negative review?

Answer: It's been over a month, and I'm still waiting on the resolution of the double charging for our pizza we ordered. Not worth it if they make a mistake, because there is clearly no urgency to correct it. I'm not talking $30 bucks here. We were charged $124 TWICE. Don't order from here. I wish we would have ordered somewhere else, eaten less delicious pizza for less money, and only been charged once. What happened to what happens in Vegas stays in Vegas? This mess sure didn't.

Problem: What would be an example of an negative review?

Answer:
I couldn't tell what this place was exactly from the storefront's appearance and name so curiosity got the best of me and I finally went in today. Great concept! The woman inside was very nice and helpful in explaining the program to me. I bought 3 meals to take home and try: Butternut Pork, Forbidden Chicken and Herb Roasted Chicken. The pork and the Herb Roasted Chicken both came with the same vegetables; carrots and zucchini. My honest opinion?? Not good. Even with BBQ sauce on the chicken and the veggies...I did not enjoy. The chicken had a strange 'old' taste and the veggie had no detectable seasoning on them. They were very bland and strangely, seemed to have absorbed whatever the strange 'old' taste was from the chicken. The pork had the same weird taste and bland veggies. I did not enjoy this either. The broccolini and rice from the Forbidden Chicken meal were ok. But the chicken was the exact same as the Herb Roasted, same exact seasoning. Again, did not enjoy. I feel confident that the other meals must be better than these because if they all tasted this way, noone would eat here. Again, I love the concept, and the woman inside was very nice. I think the prices are ok too, provided the food is fresh, seasoned and enjoyable. But what I tried tonight was very hard to swallow. I am hopeful that I can go back tomorrow and discuss my troubles with someone understanding who might let me 'exchange' the yucky stuff and try some other options. I understand that every business has a bad day once in a while. I really do want to be able to enjoy this place. Hopefully I can change my rating to a better one! We'll see!