Q: The food here is generally overpriced and over-rated. Nothing special and the portion sizes leave much to be desired. If you're looking for somewhere 'sceney', however, this place will deliver. One thing you notice if you go there before sunset (when there's a decent amount of daylight shining into the restaurant) is the dirt. The backs of the white plastic chairs are covered in dirty handprints. Nothing some bleach and elbow grease won't cure, but still makes you wonder about the cleanliness of the place overall (not something you want to be worrying about when you're trying to enjoy a meal).

A: negative

Q: Will never go here again. I went into the store after Doing research and felt comfortable enough in knowing what I was asking for. The first person I encountered copped a total attitude saying "I have no idea what you're talking about. I can't help you." Um hey how about you turn your arse around and type it into the damn computer?! I'm telling you the name of the part! Then another person came along to help which after feeling as though I've now been ganged up on, being treated like a total dumb ass, he finally looked up the part on the computer. Oh look at that its listed THE SAME AS I WAS CALLING IT BY. -____- I gave two stars simply because we did find the part and how much it will run me and he did go check the part out in my car to be sure I would order the correct part. My tip to Auto Zone... Work on your customer service because you are seriously lacking it and suck big....

A: negative

Q: Last weekend I stayed at the Golden Nugget and on Saturday morning myself and a few friends decided to go to your Grotto restaurant for breakfast. The restaurant at that time had two-thirds of its tables available and we were told that it would be 10-15 minutes to be seated. When we were seated it took another 10-15 minutes to be acknowledged and greeted by a waitress. Then when the waitress came to our table she mentioned to us that this was not her table but would take our drink order and have the waitress that was assigned to our table come to take out order. Another 10-15 minutes go by before we get our drinks - a tomato juice and an ice tea. We are now 35 to 40 minutes in and the waitress that was suppose to be assigned to our table has not even acknowledged us to take our order, so we grab a waitress to take our order. Within the next 30 minutes we watch three tables around us complain and walk out of the restaurant because they are not getting their food. We at that time also decide to leave the Grotto without being served. After we left the Grotto we went to the front desk to ask for a Manager to give them feedback on the bad service that we and others had experienced at the restaurant. We talked to a Sean whom I believe is one of your restaurant managers. He apologized and asked us to give the Grotto a second chance for dinner that evening and that he would take care of us because of our morning experience. My friend and I both took that as "come back and have dinner on us". So we did choose to take Sean up on his offer, we expressed when we sat down to our waiter the morning experience and that Sean was taking care of us (or at least we were led to believe he was). After the dinner we had mentioned we did not want desert the waiter came back a second time and said Sean wants to send you a desert, although we did not want the desert we received the desert. Then to our surprise we received a bill, not only were we mislead by Sean taking care of us for dinner but the compensation that he gave us for the mornings bad experience was a $7.00 desert that we did not even want. I was not happy - Customer Lost!

A: negative

Q: Great service. Very diverse selection of goodies to choose from, all of which are very unique. The soup is made from scratch and is decided upon the morning of. (depending what is most fresh at the market) The chai is the best I've ever had. Hidden gem within a business park. Looking forward to my next trip back Ps : Oliver is the best. Although people are consistently in and out, he remembered my name after just the one time I had previously been there. We could all stand to learn a thing or two from his kindness! Thank you Oliver!

A:
positive