Choose your answer: is the following review positive or negative?

Stayed here for one night while on a business trip. Very nice hotel and within walking distance to the mall with lots of shopping and dining options. Front desk staff was very friendly (maybe even a bit over zealous) and I was even offered a glass of champagne upon check-in. They automatically upgraded me to a nicer room, which was a pleasant surprise. The hotel was pretty quiet, but it didn't appear to be all that busy, so maybe that's why. My room was clean and plenty big. The work area was comfortable with plenty of plugs and lighting. Unless you are an Elite member, Internet access is $12.95/day. In this day of age, I would expect at least Wifi to be free, but sadly, it's not here. There was also plenty of plus on both night stands, which was also a very pleasant surprise. Plugs were very easy to get to as well. As for the TV, the premium channel here is HBO and you can use the StayConnect mobile app to control the TV. The room is equipped with a safe, small fridge, plus the usual coffee maker, ironing board, iron, etc. Bathroom was big and bright with a combined tub/shower, but the shower curtain is on a curved bar making the shower feel a bit less cramped. The sink area is within the bathroom, but there was plenty of counter space to put your stuff on. The bed is a bit on the soft side, so for me, my back was a bit sore in the morning. Due to the short stay, I did not get to use the fitness center, dining options, pool, etc. All in all, a very nice hotel and one that I would stay at again.

(a). negative; (b). positive;
(b).