In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

[EX Q]: F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I'm sorry, I didn't catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?
[EX A]: C

[EX Q]: F: What kind of dress are you looking for? ,M: Since it's getting warmer this time of the year, I want something lightweight. What do you think would be the best?
(A) F: I think you should buy a lightweight bag. (B) F: Yes, you should wear something lightweight since it's getting warmer this time of the year. (C) F: I am afraid I did not quite catch what you were saying. Please repeat it. (D) F: Oh, the weather is really warm.
[EX A]: B

[EX Q]: F: Hello, Golden Time Hotel. ,M: Hello. I want to know if there are any rooms available in your hotel? ,F: Sure, we have plenty of rooms now. ,M: That's good, I want to book 3 single rooms and 2 double rooms. ,F: What are your requirements? ,M: The single rooms should be on the second or third floor and the double rooms should face the sea and have enough sunshine. ,F: Is that all? ,M: Oh, it would be better if the rooms were next to each other. ,F: No problem. How long do you want to stay? ,M: We will stay from next Tuesday until Friday.
(A) F: From next Thursday until Friday, right? Well, that's OK. (B) F: I'm sorry, I didn't understand. Could you repeat a little louder, please? (C) F: From next Tuesday until Friday, right? Well, that's 6 rooms in total. (D) F: Form this Saturday to Sunday, right? That's fine.
[EX A]:
B