How might one describe the sentiment of this review?
REI has a great selection of goods. I was a little surprised by the lack in interaction we got from employees... Despite standing near the front door for a few minutes (we were looking at the different brochures they have) we were not greated. I had never been in an REI so we walked through the entire store...After checking out most of the clothing, picking out a couple books on hiking, looking at the camping gear, picking up some energy bars and selecting a new yoga mat we were finally asked if we needed any assistance as my husband was looking at bike accessories. From this point on, service was on point. The employee that rang us up was very friendly... He remembered my husband from a prior visit and asked him about the items he had purchased then. My husband signed for the purchase on an iPhone and the reciept was emailed to him... Nice touches. I am sure that we will be back to spend more money at REI soon.
positive