You will be given a definition of a task first, then some input of the task.
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

First let me say, I try not to be too critical, but in some cases the truth is warranted! We checked in and things seemed fine. Location was excellent. Woke up the first morning, to a slightly rumpled bed covered in "stains", I hope-filthy and not 4 star hotel quality. Requested a linen change and heard a knock on the door- a gentleman was there to let me know if I wanted it done to take off the privacy sign, I did and no one even came until later in the day. The room was big enough, had no drawers, suposedly remodeled but carpet didn't reach the wall, toilet paper holder fell off constantly and shower head was broken. The mirrors were great and the water was always hot! The walls were paper thin, I heard every conversation the guests next door had. They were not noisy but you could hear everything including the t.v. through the walls and vents. Internet was $13.00, worked for a bit and then not again, I called customer service and spent 25 minutes on the phone and they asked if they could work on resetting the system and call back later. The hotel did give us a credit for the charges. At this point, enough was enough, we packed our bags and checked out. The front desk was very helpful- kudos to Rocco for caring and being the only friendly staff we saw other than the bell hops!!

Output:
negative