Q: Came on a Sunday afternoon...no line at all...three workers behind the counter. One was already helping ring out a customer, one was making waffle cones, & the third was taking utensils to the back to clean. NONE of them even made the effort to greet me, make eye contact, & let me know that they recognized my presence. Again--no line, I was the only one at the counter. After a good 2-3 minutes, the worker who was ringing out the customer finally came to me & asked for my order. The behavior of the other two was unacceptable--they clearly could have helped the one worker who was actually helping PAYING customers. Product was ok; service clearly was poor. OPTIONS:
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- positive

A: negative

Q: Ordered food an hour and 45 minutes ago for delivery, and they don't show up. Call to see what the problem is and they so oh, there was a problem with your food, we are going to remake it. When I ask why they didn't call, they say they were going to. I say forget it, and they don't even care. They may claim that local, family owned makes a difference. I used to think it did, but service is equally important. Unfortunately, Lorenzo hasn't learned that lesson yet and now I have to go get McDonalds for a 2 year old that is two hours late on her dinner. OPTIONS:
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- positive

A: negative

Q: Awesome crab cakes and the one of the best scallop dishes I've ever eaten. The scallops were delicious and the grits were smooth & creamy. Cool atmosphere. Was able to sit at a table in the bar area without waiting. OPTIONS:
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- positive

A: positive

Q: Had the King sandwich (pulled pork) which came with cole slaw, the fried okra and the collard greens. And iced tea. Total was $12. Serving size of the pulled pork was a bit too small. The fried okra was not homemade, nor was the cole slaw. The texture and taste of both was that they came out of a bag. Too bad. Would not go back. OPTIONS:
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- positive

A:
negative