Went to this buffet years and years ago and then had a bad experience so stayed away until about three months ago. Then went back for the Sunday breakfast and was pleasantly surprised in the food and the service. Went back again for Sunday breakfast a month ago and the food quality was down but thought what the heck....give it another chance. So went for Sunday breakfast on Mothers Day and what a disappointment. The staff in the dining room could not have been nicer and that has never changed. They are all pleasant and nice and make sure your drinks are never empty and the plates are cleared off the table. BUT.......... The food quality was way down and the whole time we were there.....almost no staff behind the food stations and not one of them had a smile or nice comment for any of us. It was almost like they were having a fight with the dinning room staff and the staff behind the food stations did not want to be there. There was almost no fresh fruit.....lots of canned stuff but who wants that for breakfast? The pizza/roll station was pretty much empty and not a staff member to be seen behind the station. There were two very hard cinnamon rolls left and I finally found a staff member behind the station and asked when they would be putting out more food. Her response was....oh probably in about 5 min !!!!!! They finally put some more out but when I walked up I saw her drizzling them with the sugar coating so thought hey FRESH rolls !!! Not !!! They had been baked at least the day before, were cold, over cooked, and then they place them under the heat lamp to make you think they are fresh. Yikes !!!!! Tried the eggs Benedict next and if you only want to eat the egg and ham....they are ok. Did you know you can hold an english muffin in the kitchen somehow so that even a knife will not cut through them? They werent just tough.....they were solid. What can I say about the carving station. The brisket is the most dry and tough brisket I have ever had.....even botching it up at home. When I got there...there was just a little sliver of brisket left and no ham. Other people were coming up but the guy had walked away and wasnt serving anyone. Then when he came back...he pulled more brisket and ham out from under the station and started serving people again. We are locals and have our choice of where to go. We will not be going back here again for several more years. If you have a choice try another buffet for breakfast....it cant be as bad as this one.
How would this review be described in terms of sentiment?
negative