Problem: What would be an example of an negative review?

Answer: I am always disappointed to see that Ontrac will be delivering my package. The latest delivery from them is the worst yet. I waited all day and into the evening for my order. I notice at 8:07 p.m. that they attempted delivery and no one was home. Well, they usually leave it on my doorstep, so not necessary that I be there. Second, no note stating they were there. Third, I can here them when they drive up. They lied and did not even come to my house. It is now the next evening and still no package. I hope the company goes under so we, the people, don't have to rely on this horrible service.

Problem: What would be an example of an negative review?

Answer: People in Las Vegas are usually too drunk or just not smart enough to realize what bad service looks like. I have been coming here for 3 years because the Gold Coast comps me all the time. The Food has always been 5-stars, but the service is so bad that in the last 2 years, I have NEVER left a tip. And everyone around this town knows I am a big tipper. I mean, my local sushi spot is a place in NW Las Vegas called "Sushi Bomb". The chefs and servers are so friendly and nice to me that even though my bill comes out to $32.00, I will pay with a $100 and tell them to keep the change. So Yes, I am not afraid to tip if the service is that good. What is wrong with Ping Pang Pong? At 1st I thought it was a cultural misunderstanding. I noticed that most the workers speak barely any English and most are from Mainland China and not Taiwan(Taiwanese restaurants are always much more friendly). But, even other Chinese people who come here get into big fights with the servers and complain all the time about how bad the service is. Common problems here: -You go up to the counter and wait for the host to seat you or put you on the list. 15 minutes later, the host will not come over. She won't even give you eye contact or say: "I will be right with you". When the host finally comes she doesn't even know how to seat you. You would think that since this has been her job for the last 2-3 years she would have finally figured out how to do it right, but somehow she still hasn't got it down. Common sense says that the person at the front of the line should be the person you should service, but she will just pick a random person at times. -Many times(and this happens a lot) a drunk from the casino who doesn't have the coherency to stand in line will attempt to cut infront of you. The server WILL seat him instead even though you shout at her that the drunk cut in line. -After waiting about 40minutes, you will get seated. After that you will have to wait another 15-20 minutes for your server to come take you order. -Another 35-40minutes later your food will finally arrive. Sometimes(and this happens a lot also) your food will NEVER arrive, and you will have to complain to the servers. They somehow lose your orders a lot here. If your order does come, many times the order will be WRONG. This is a headache because now you will have to wait another 30 minutes for the right one to come out. -Once the server takes your order, you will NEVER see another server come around ever again. If you want srirachi or water...tough luck because no ones is gonna get it for you! No one will ever even come around 1 time to check up on you or ask you if there is anything you need. Yet, these people still expect a tip? -If there is a mistake with the bill(example-they charged you for something you didn't order-And this happens here a lot too), the staff speaks such limited English that is will take forever for you to get them to understand what your problems is. Now the thing I see a lot is that many people will complain about all of the things I listed above. They will complain about how bad the service is, yet they will still leave a tip! By leaving a tip you are just encouraging them to keep up their rude, lazy and incompetent service. Okay I will admit that The food here at Ping Pang Pong is the best Chinese Food in the world....So it is only justified that the service should meet up to the standards of how good the food is. So my solution to end the bad service here for good is to STOP TIPPING until they learn. I know the management reads these things. They know who I am. I am the guy who wears the Burberry Coats and I usually show up with 2 extremely tall Japanese and Korean-Americans. We come almost every week. .....btw, the service is so slow that expect to be here for 2-3 hours.

Problem: What would be an example of an positive review?

Answer:
This is a clean hotel, but no bathroom ventilations or refrigerator. Go across the street to the Panda Express, McD's, and Chipolte's. They have a Pho restaurant and even though the portion is huge there isn't any taste at all. For those of you who don't know, that's Vietnamese noodle soup.