Q: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Review: We had an issue with housekeeping and the hotel management did not handle it well. They were subject to a brief staff strike and did not inform guests and in fact failed to tell us about the strike and our room never was cleaned. After 4 calls and several hours we were able to get clean towels. Overall service other than check in was poor for a reportedly 4 star hotel.
Polarity: Negative
A:
true