Q: My Emiliano's experience was, in one word: horrific. Upon bringing the salsa and chips to our table, the waiter proceeded to dump the dish of salsa all over me, and my down jacket (it got on my suede shoes, jeans and other members of my party as well). The server was very apologetic, and I like to think that my party was understanding. After all, accidents happen to all of us. The waiter helped to mop the floor, and wipe down my jacket (albeit with a questionably sanitary dish rag) and apologized profusely. We asked to see the manager and explained the scenario to him. I asked that they comp the dry cleaning on my jacket, and he begrudgingly agreed. Our food came promptly, and was delivered by the manager. Upon handing my sister her plate, he said (under his breath): "Don't touch the plate, it's hot. I wouldn't want to have to pay for your hospital bill too." We found this a little off-putting, but tucked into our meals anyway. The food was mediocre at best, and both me and my sister found the retried beans to be inedible. They tasted as if they had been burnt, or had liquid smoke added to them. The flavor was overpowering, and even a healthy dose of Cholula couldn't help. As we were leaving, another waiter made a snide comment about my request to comp my dry cleaning. Overall, our experience at Emiliano's was disappointing. The food was just mediocre, and wasn't nearly enough to make up for the treatment of the managers and waitstaff. (For clarity's sake: our personal waiter was very apologetic and understanding of the situation). I will never return.

A: negative

Q: I went and purchased a gate for my dog and needed it quick to block off the pool from the puppy. My salesman, Larry, said it normally takes a couple weeks but he could order it on a rush (called HOT order) if I paid $100. He said I could have it in a week. I purchase and paid in full on 4/22/13 and he wrote estimated delivery to be 4/29/14. When 4/29/14 came and I didn't hear from anyone, I called in the afternoon. The lady I spoke with said Larry doesn't determine delivery dates and she said it was in production. She said they person that helps her schedule was gone for the day but that she would call me the following morning. They open at 9:00 and I should hear from her by 10 or so. At 11:30 I called when I didn't hear from anyone and a new person answered and said the lady I spoke to was off that day and she didn't have any messages about my gate. So I gave her my information and she said she would call me between 3-4 which is when she makes all her calls. So far, this is not a pleasant experience and the customer service to follow up is even worse. I'm guessing that since I paid in full, I don't really matter. So if you use them, don't pay it in full so they have a reason to try and accommodate you.

A: negative

Q: Sucks. Not fresh.!!.not Japanese style at all. super Slow !! Waitress are like sleeping.. chefs are playing....

A: negative

Q: I am lucky I moved close to this place a few years ago, or I may never have known about this gem! The place is run by family and the pizza is the best in the valley. You can never go wrong with a pie from here and the service is top notch!!! Don't miss out on this joint. I promise, you will not be disappointed!

A:
positive