Q: Although the food was decent, the service here was horrific. My husband is allergic to onions and asked about a particular entre. He was assured that there were no onions in this meal. When the food finally arrived (after nearly and hour) it was full of onion. When we said something to the waiter, he proceeded to argue with us then laugh at my husband. Another waiter noticed the incident and promptly stepped in to try and make it right. We ended up paying for a meal that wasn't even touched and not once did my husband receive any sort of apology. OPTIONS:
- negative
- positive

A: negative

Q: Scratch this place off your list! Unsure what's worse: Scratch's ambiance, service, or food quality. A French ex-photographer opened this restaurant and you would think it would match Parisian cafes or at least other local restaurants in quality of service & food.. The bad: situated on a concrete base, with no added plants/lights/other outdoor accessories AND no music it felt like we dined in the middle of an empty parking lot. The ugly: stale bread, cheap ingredients (arugula as side for both hummous and burger, store fries), thick balsamic vinaigrette, burgers not cooked to our preference (why ask?), tiny plastic cups for water (we are not toddlers). Worse yet- our server was wearing the filthiest uniform & dirty sneakers one might wear to mow the lawn on Sundays, our food arrived 20 min AFTER the table next to us got theirs (of course they sat down 10mins AFTER us, do the math), and our drink orders went through 3 servers before ending up on our table. Will not come again and will warn fellow downtowners from trying this mess out! OPTIONS:
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- positive

A: negative

Q: I really enjoy Paradise Bakery but since Panera Bread took them over it has lost its charm and the quality of the food offered has been reduced to the Chain food that Panera sells. It's a shame to see this once great place be turned into an average quality bakery. I still go often because of the location but I expect that when they turn it into Panera Bread and the only thing left is the sign that says Paradise Bakery, I will move on to another place for lunch and breakfast. Four stars for now but in time this will be a three star bakery. The staff are still wonderful and the service is great. I hope Panera treat them well because if the service suffers this will be a two star place. OPTIONS:
- negative
- positive

A: positive

Q: Ate here last night. Food was barely tolerable and the place was so dirty. Waitress stood in the middle is the dining area loudly babbling about movies for 10 minutes annoying everyone. Never going back. OPTIONS:
- negative
- positive

A:
negative