Problem: What would be an example of an positive review?

Answer: Very delicious food. The duck appetizer and duck main entree are fantastic. The pork belly appetizer is also quite good. I ordered the halibut, the fish of the day entree, but was disappointed with the fish, however the sides were fantastic -- the kumquat sauce and rice pilaf and veggies were delicious. The food is quite expensive in my opinion but it's an upscale restaurant with the decor, food and portions to match so I didn't mind the visit once in a while. Would go again.

Problem: What would be an example of an negative review?

Answer: When you're here, you're ignored. A friend and I decided to dine at the bar seating area for the soup/salad/breadsticks special for a late lunch, but what should have been a simple routine order turned into a train wreck that evolved into the last time I eat at OG. They had employees (including what appeared to be a manager) wandering aimlessly like malfunctioning roomba vacuums, several tables were left un-bussed for almost an hour, and a complete lack of service even at the basic level left us mind boggled. We watched a couple looking around, waiting for a server, but they did what we should have and walked out after several minutes. Despite knowing what we wanted before we arrived, our order wasn't taken until over a half hour after walking through the door. The salad was under dressed, the breadsticks salty, the soup was fine although the lack of service left a poor taste in our mouths throughout the entire meal. Our server disappeared more often than David Copperfield so locating someone to get a check took several minutes after finishing. The manager finally came over and presented the check but then the train derailed. We immediately put two cards down to pay and waited, and waited, and waited. We looked around, made comments, contemplated just leaving. Nobody wanted to take our money. Finally, 15 minutes later our server reappeared from her disappearing act to run our cards we requested to be split. Obviously too difficult of a task as the entire bill was charged to one card. I regret leaving any tip at all, but the biggest tip I can leave is avoid this place and find a nice local family restaurant that will appreciate your business. There are plenty of eateries out there that will make you feel like family.

Problem: What would be an example of an positive review?

Answer:
My family rented a 31' class C RV from RV Rental Outlet over the Christmas holiday, to travel to Kentucky to visit family. We've never done anything like this before, and I had no idea what to expect. These guys made it so easy. Everything worked well, and when I had a rookie question about the propane tank, I texted Lance late one night, and he called me back within minutes to walk me through the process for getting it back up and running. They gave me a great deal, and made our bucket-list trip a total success.