Problem: Write a negative yelp review.
A: Was truly looking forward to this stay. Booked over the phone since I was not able to book multiple rooms. Was promised a king-sized bed in each. When checking in (Longer than it takes at LAX--and on a Monday) was told there were none available. Asked if they could apply my Senior discount, and was told that there was no such thing. I said I don't know what you're talking about, look at your website. He then came back and said you're already getting a 30% discount and the senior discount is only 10%. I said that's not true. The rate I paid is 17% less than what your site quotes as your "Regular" rate. The site also promises a Senior discount on top of the rate you select. Could he apply it now? "No sorry, once you've checked in I can't do anything." I'm not quibbling about their prices per se, but their dishonesty and lack of respect for their guests. Go to someplace honest!

Problem: Write a positive yelp review.
A: Best sushi i ever had, this place really set the bar for my future sushi endavours! They use some really good ingredients, including lobsters, scallops, and oyster. Everything was sooo tasty, ice cream is also included with the buffet, its a must try. Get the volanic roll as well, its awesome.

Problem: Write a negative yelp review.
A:
Room was nice, in spite of being a long long walk to get to. Check in was unacceptably slow, almost an hour; check out was a bit better but not by much. Then come the billing issues. Waiting on hold forever only to have them pass the buck and blame the bank for not processing a "refund" quickly enough (I thought maybe they shouldn't have made the error in the first place, but they definitely wouldn't accept any responsibility or try to remedy the situation.) Such a drag and totally unnecessary. Ruined an otherwise nice, not great, stay.