Given the task definition and input, reply with output. You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

If the review was based on food along it would be a solid 4 stars, however this review is based on my experience planning an event with the restaurant. The restaurant has a location down the street called Les Deux that you can use for private events: birthday parties, receptions, or in my case a rehearsal dinner. My now husband and I had dined at the restaurant several times and were in need of a venue for our rehearsal dinner and since this was close to our wedding venue in Phoenix, we decided to use Coup Des Tartes. The planning went well, we picked out a menu and were able to drop off the wine the day before the dinner.

So, why 2 stars you ask? Well it was what happened that night before our rehearsal dinner that ruined this place for us. I got an email less than 24 hours before our dinner asking if they could move us to a smaller space at the restaurant, Rende-Vous, instead of Les Deux. The reason we booked the place down the street is because we had too many people for the other room. The weather called for rain and someone had booked the smaller room and patio for an event (when you book the room and patio, it can hold more people than we had for our event), so they wanted to give them Les Deux and put us in the smaller room. The night before a wedding is not the right time to ask this question - but honestly, even a week before wouldn't be the right time to ask this question. I had no desire to have an event outside in the cold which is why I booked an enclosed location from the start. The restaurant offered a $100 gift card if we would make the change. $100 would hardly even begin to compensate us for the inconvenience. We would have needed to inform all guests of the change as I had printed out information for all out of town guests with details on where to be and when. We stayed firm and said we wouldn't move. I did receive a sincere apology from one person at the establishment, but the coordinator offered an apology with an excuse which for me is unacceptable. You messed up, you know it, so just own it and apologize.

The dinner went off at the original location that we reserved, but I am still irritated to this day that they even asked to move us. I think they were more concerned with pleasing a bigger party that would bring in more money, than taking care of the customers that booked the room. We haven't been back to the restaurant since and I doubt we will ever return, which is quite unfortunate because they do make great food. Bad service wil ruin it for a place though and sadly that is what happened to us.
2 stars