Problem: What would be an example of an negative review?

Answer: Their sushi is really good. We got the Hawaiian roll with the seered albacore tuna. The flavor was really good and held up to the wasabi. The warm baked salmon roll with sour cream was even better. Teriyaki roll was just okay. The service was just plain bad. When you only order 3 dishes and all you have to do is take an order and deliver one dish for each person. What do you do on your free time? Surely not forget my miso soup and forget to give me my wasabi. There were a total of 4 tables to attend to for 2 waitresses. I had to tell the waitress about refilling my tea and bringing my wasabi midway through my dish when I could not stand being thirsty. The older lady got sounded agitated when I asked her about the soy paper for some strange reason and said it was an extra dollar. I told her I was just wondering...jeez! Nevertheless, they did not deserve any tip, but we did tip around 7%. We are ordering take out from now on. They have good food and this latest visit was just bad compared to other previous mediocre visits.

Problem: What would be an example of an negative review?

Answer: Haven't been here since giving up gluten, though I came here a few times in the last few years. The first time was very much a motivated visit, the other times I just ended up coming here as a part of a group. The location is fantastic, the interior is very smart and comfortable, the ambiance is quite nice. The menu is pretty exciting, offering plenty of seemingly authentic Italian dishes. I saw focaccia, caponata, homemade ravioli, risotto, pizzas, salads and pastas, calzone, polenta chips, and much more... The prices came as the first shock. 9.45 for a mushroom risotto? 8.50 for spaghetti aglio e olio. 9.95 for a calzone??? I realize that Italian restaurants can get away with such high prices in this country, but I don't understand why. Flour is cheap, tomatoes are relatively inexpensive, and pizza requires very little cooking time. The food is rather disappointing, considering the prices and pretensions. On one occasion I had a pizza here. It was small, the toppings were sparse, and the base wasn't that crispy. I had the vegetarian lasagne, which was just two layers of lasagne sheets swimming in a dense creamy cheesy sauce, which was quite nice, but not really what I was after. The ice cream here is extremely disappointing, the pistachio is very green and obviously artificial. It's a world away from the extremely creamy nutty, earth coloured pistachio gelato in Italy. I once took a tiramisu away, and found that it was just a creamy pile of... sweetness. I couldn't taste the coffee or the marsala wine. It cost 4.95. I'd rather have Robbie's mother's recipe, thanks. Though they offer gluten free pasta and pizza, I don't think I would be inclined to return, having read Claire L's review. It's only worth trying out this place if you have the Vittoria card which offers a 50% discount on certain days.

Problem: What would be an example of an positive review?

Answer:
Even though you will more than likely have to stand in a decent line to order, it's always worth the wait! The food is great, the outdoor grassy area with large picnic tables are so charming, and it is so pet and kid friendly! Love the burgers and pizza! Have heard awesome things about the bbq too! So much fun for my nieces to run around after eating. There will more than likely be an abundance of kids playing together as it's almost like picnicking at a park when you come here for lunch. Overall such a unique, delicious and charming place, bravo!