Question: Read the below conversation. M: Excuse me, are you waiting to buy the concert tickets? W: Yes, I am. So are all these people in front of me. M: How long have you been here? W: About 50 minutes. I've hardly moved forward in that time. M: Are you kidding? W: Not at all. There was a couple up ahead of me who got so fed up that they finally gave up and left. They said they'd been here for more than an hour. M: My God. Does anyone know what's causing the delay? W: It could be that there aren't enough people selling tickets this afternoon. Or maybe their computers break down. M: I just hope they don't run out of tickets when I get up there. W: That really would be annoying, wouldn't it? M: I guess I should have come before lunch. Or has it been like this all day? W: Actually it has. In fact, before I came, I tried calling to order my tickets over the phone, just to avoid this long wait, but they don't take phone orders, or checks, or credit cards. It's cash or nothing. And you have to come in person. What would the listener say?
Answer: M: Well, there are two more hours before the ticket office closes. Tickets to a good concert are worth waiting for. So I think i'll just make myself comfortable.

Question: Read the below conversation. W: Hello, Mr. Anderson. My name is Jenny Green, and I'm a secretary at Feiyu Food Company. M: I don't think we have an appointment. W: No, we don't. I'm very sorry to just show up like this. M: Since you are already here, what can I do for you? W: Well, I know that your supermarket was founded three years ago and business has been good for the past two years. M: I'm quite busy, Miss Green. If you don't mind, please get straight to the point. W: OK. You may have heard of products made by our company. We also have TV advertisements. We would like to work with you. If we cooperate, it'll certainly help your business. M: I'm quite satisfied with the food company that serves us now. Its products are popular with customers. W: Here. At least take a look at some of our products. M: All right... These are pretty good indeed, but... W: The price is very reasonable. And you don't even need to worry about a contract. if you are not satisfied, we will adjust the price. What would the listener say?
Answer: M: Well, I know, but now I have an important meeting. Leave your card. I'll call you when necessary.

Question: Read the below conversation. W: I don't know what to do. I can't seem to get anyone in the hospital to listen to my complaints and this outdated equipment is dangerous. Just look at it. M: Hmm, uh, are you trying to say that it presents a health hazard? W: Yes, I am. The head technician in the lab tried to persuade the hospital administration to replace it, but they are trying to cut costs. M: You are pregnant, aren't you? W: Yes, I am. I made an effort to get my supervisor to transfer me to another department, but he urged me not to complain too loudly. Because the administration is more likely to replace me than an X-ray equipment, I'm afraid to refuse to work. But I'm more afraid to expose my unborn child to the radiation. M: I see what you mean. Well, as your union representative, I have to warn you that it would take quite a while to force management to replace the old machines and attempt to get you transferred may or may not be successful. W: Oh, what am I supposed to do then? M: Workers have the legal right to refuse certain unsafe work assignments under two federal laws, the Occupation or Safety and Health Act and the National Labor Relations Act. But the requirements of either of the Acts may be difficult to meet. W: Do you think I have a good case? What would the listener say?
Answer:
M: If you do lose your job, the union will fight to get it back for you along with back pay, your lost income. But you have to be prepared for a long wait, maybe after two years.