Q: Walked into Distill and thought we'd walked into Eden. This is my first and last visit. Decent prices during football hrs so we were planning on being there at least 3 hrs. Until about maybe 30 mins into it when I was asked to move from a unique (1 of 2) machine at the bar so a woman (who had just won and cashed out a decent amount, I can assume at the other,) wanted to play where I was sitting. Not one for playing a a machine while my hands are dirty, due to the appetizer sampler that had arrive 5 mins prior, I was waiting to play until finished. Though my boyfriend next to me was playing his machine, and having already been asked if we were playing, I was asked to move to a different seat. Thoroughly upset I was too polite to say no and speak my mind. Felt it appropriate to add as well the women's restroom was in poor order. One of the two stalls was not only out of paper but had toilet seat covers covering the floor of the stalls. As accidents and people happen, I would have not paid attention to this if weren't for the fact I could hear myself even speak out loud due to the loud music. I don't often mind this being in my mid 20's but really? As good as the food was (reason for the 2nd star), and as regular as we would have become living and working just down the road, we won't be returning. Which is saddening since Molly's closed and the food was good. Don't expect to stay in the seats you may choose or get common courtesy in this establishment unless it's from Brianna.

A: negative

Q: Tired of going through the drive thru, ordering what I do and getting something totally different by the time I get home. Has happened more then three times in the last 6 months. I don't get as to how hard it is to get an order right. I have spoken to the manager and called and they just don't seem to care. They fill like you are trying to get a free meal out of them. And you know what? They should give me a free meal for always screwing up my order.. Frustrated! YES I AM darn it.

A: negative

Q: The gym itself is great. Really good variety of machines, classes and unlike LVAC, people actually work out here instead of using it as a social club. My problem is with the staff. i had an issue with my membership and tried to ask about it. The staff at the front desk said i needed to call the customer service number and speak to them so i did. I actually called twice and got the same answer both times from the operators, i could cancel my membership or talk to a club manager about my current one. Now i've been going to this gym for 3 years and i really like it here so i decided to talk to a manager about it. I've asked to speak to a manager 4 separate times and each time the same thing happens: The staff at the desk will tell me that the manager is with another guest or not there and that i can have a seat and they'll see me next. So after 20 or 30 minutes of waiting the person at the desk will tell me they don't know how much longer the manager will be and that i can leave my name/number and the manager will call me, so i do. I have never gotten a call back ever out of the 4 times this has happened. I understand that this is a gym and not some high end restaurant or retail store so i don't expect amazing customer service and its a busy gym so i don't expect help right away but to be ignored is ridiculous. Either the manager isn't getting my messages or they're ignoring it. The only reason I haven't canceled my membership yet is because like i said, i've been going here for 3 years and i really like it but this is beyond unacceptable and I've started looking at other gyms.

A: negative

Q: They were 20minutes late the first time and I was late for my conference. PLUS then they dropped my mom and auntie off at the wrong hotel even though I had given them the exact address. The driver asked my 80 year old mother how to get to the hotel and of course she didn't know. I considered this a fluke and used them again. They were still late but not as bad Then they were late again. The next time they were over 10 minutes early and I was told they'd "only" wait until the time it was called for. Even when we had waited multiple times when they were late. Then again, today, they are over 20minutes late. They should at least give a courtesy call when they are going to be that late for a reservation so alternate plans can be nade. I made advanced reservations for ALL these situations. I'm still waiting for them and now they are 35 minutes late. Unacceptable.

A:
negative