Problem: What would be an example of an positive review?

Answer: The closest to Roscoe's that I've ever found. Yes, Roscoe's is better - but NOT BY MUCH. I think the waffles were a tad bit sweeter than Roscoe's (perhaps a bit too sweet for me?), but overall the combination is perfection! This will be very high on my list for my return visits to Phoenix. It's relatively close to the airport and worth the drive if you are on a layover. YUM. As a side note, the beverage menu is pretty freaking hilarious as well. They serve HUGE jars of kool-aid (and I saw many people getting REFILLS of their 60+ ounce kool-aid). I guess the only thing better than a 2000 calorie breakfast is another 2000 calories of bright red artificial awesomeness to wash it down with :)

Problem: What would be an example of an negative review?

Answer: Stopped in to this cheese shop while visiting from out of town. We wanted to do a tasting of various cheeses and figured this would be the place to go. When I asked about doing a tasting the guy acted confused and was very unfriendly. It's a cheese shop so I figured they would have an option where you could pick several cheeses to taste for a price. After giving up on the tasting idea we thought we'd still grab a sandwich since we read that they make sandwiches. All the sandwiches were pre-made and sitting in a cooler. Not too appetizing so we left without purchasing anything... I still give it two stars because they had a nice assortment of cheeses and the shop was cute. Customer service here is awful. The lady at the counter was rude too. Our time in Madison was short so it wasn't worth us wasting time in a place like this.

Problem: What would be an example of an positive review?

Answer:
I love love looove this place!!! The owner and all employees are so nice and curteous. They have a full bar now, atmosphere is great and cozy. And don't even get me started about food!!!! I am eastern european and grew up eating only russian food. Everytime I eat at this restaurant, I feel like my mother with my both grandmothers are in the kitchen - cooking!! Amazing! Am so happy there is such a place in Las Vegas that warms my heart and makes my tummy happy!!! :-))