Problem: Article: At the beginning of each phone call you are expected to introduce yourself and the survey company, describe the topic of the survey and explain the demographics of the survey. It's helpful to use dynamic language in your introduction. Instead of "Are you interested in taking a survey?" you might say something like "This is a very important survey designed to directly impact the services and programs available to your family." Tell each survey respondent how their contact information was obtained. Inform the participant if their phone number was selected at random from a list or if it was obtained from a professional agency. Reveal the purpose of the research and survey and provide an estimate of the time needed to complete the survey. Giving the respondent a clear picture of what the survey entails shows that you're being forthright and makes them more likely to proceed with the survey. Promise confidentiality and anonymity to the respondent when it is appropriate. Let the respondent know that participation in the survey is voluntary. Inform the respondents that it is permissible to skip a particular question if they prefer not to answer it. Provide the lead investigator's name if the respondent asks for it. Your employer should provide specialized training to teach you how to convert survey refusals into completed surveys. Some of these methods include stressing the importance of your research, assuring the respondent that the survey won't be burdensome, and (if the survey is short) letting the respondent know you won't take up too much of their time. Attempt to change a refusal to a completed survey at least twice. If you are unable to do so, request permission to call back at a more convenient time.
Summary: Introduce the survey to each respondent. Describe the survey process. Persuade respondents to complete the survey.

Problem: Article: Sometimes we get frustrated when things don't go according to plan because they don't meet our expectations. Think about the expectations you had for the situation. Think about if your expectations may have been too strict or rigid. One plan or goal is not a measure of your worth. Just because things didn't work out this time, that doesn't mean they will never work out in the future. For example, you and your friends wanted to go to a special restaurant, and you find out it's closed. You may be disappointed or upset because you were expecting a nice meal there. Instead of thinking that the only good meal is at this one restaurant, evaluate the other places available. Since your original plan hasn't come through, return to your original mission or goal for the situation. You likely had a brainstorming phases about your goals and expectations. Go back to that moment. Talk about your goal again with those involved. Consider writing down your original goal. Putting the situation in writing, particularly for bigger plans, can help to solidify what your goal is. Use this goal as a framework to restate and reimagine your alternative plans. So your original plan hasn't worked out? Now is the time to think about the other options available. What is your Plan B or Plan C? If you don't have an alternative plan in place, then evaluate other options to consider. Gather information about other options available. Consider writing down the other options available, and making a list of pros and cons. Reassess the strategies and possible outcomes to your plans. Talk with others involved in the process--friends, family, co-workers. See if they may have additional ideas. While these alternatives may not be your original plan, one or more of them may turn out as good as the original. Take action. Be clear about next steps you're taking. Avoid feeling defeated, as if the original plan was the best or only one available. Approach this next phase feeling positive and hopeful rather than negative. Be confident in your decision once you've evaluated the different options available.
Summary: Explore what your expectations were. Restate your goal. Think about the options available. Make a decision about next steps.

Problem: Article: Get out a 9 inches (23cm) by 13 inches (33cm) pan and spread 1/3 cup (30 g) of panko bread crumbs in it. Once the oven is hot, put the pan in and toast the breadcrumbs for 2 minutes. Put 1 pound (450g) of broccoli florets into a bowl and pour 2 tablespoons (30ml) of olive oil over them. Stir in 2 cloves of minced garlic, 1/2 teaspoon (2.5 g) of kosher salt, and 1/4 teaspoon (0.5 g) of freshly ground black pepper. Wear oven mitts to hold the sheet of toasted panko. Transfer the breadcrumbs into the bowl with the seasoned broccoli and stir to combine them. Spread the broccoli evenly in the same pan you used to toast the panko. The broccoli should become tender and slightly crunchy around the edges. If the florets are still too firm, cook them for another 2 to 5 minutes. Wear oven mitts to remove the broccoli from the oven. Scatter 1/4 cup (25 g) of finely grated Parmesan or sharp Cheddar over the roasted broccoli and stir it gently before serving. Refrigerate leftover broccoli in an airtight container for 3 to 5 days.
Summary: Preheat the oven to 425F (218C) and toast the panko for 2 minutes. Season the broccoli with olive oil, garlic, salt, and pepper. Stir in the toasted panko. Transfer the broccoli to the pan. Roast the broccoli for 8 to 10 minutes. Stir in the Parmesan and serve the broccoli.

Problem: Article: You will need this gap to slide the elastic through. When sewing the hems, try to sew as close to the raw/cut edge as you can, so that you will have enough space for the elastic. When you are done, pull the sewing pins out. Be sure to tie the ends of the threads off into tight knots and to snip them off, as close to the fabric as you can. Try to use a stitch intended for sewing stretchy fabrics. It usually looks like a straight stitch, but is broken up by V-shapes.
Summary:
Sew the top and bottom hems, but leave a inch (1.27 centimeters) wide gap on the top hem.