instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
This is about the fourth time we stayed at the Allegro. The previous times, I have nothing but good to say about the Allegro. But my reaction has soured on this place. We have stayed here the past few years on the first weekend in December as a kick off to the holiday season and our shopping. From the very start, this year was a disappointment. I had checked the deals on a number of sites before calling the Allegro. I was quoted one price (higher than what was on line), when I mentioned this, I was told I could have the lower price. At check in, the desk was nice but not friendly. We discovered that our room was not as good as in the past (punishment for asking for a lower price?) The closet had no hangers, we had no place to put our suitcase. No one mentioned the wine reception in the evening. On the second day, we discovered that even our bath mat for the shower was missing. It took two phone calls and almost two hours to get a new one. I wrote the management following our stay. I have yet to receive a reply. Needless to say we will be looking elsewhere when we go into the city the next time. I would advise others to do the same.

answer:
negative

question:
Hyatt Regency Hotel: Good ole Downtown, Chicago. Hypo-allergenic rooms are usually intended for the well-being of even the worst cases of allergen sufferers. Well, when we got to our room, one of the first things my wife did was sneeze four times. Upon setting up the channel scanning which, the reception came in fuzzy all around, there was an interattive ethernet feature that after, lost in confusion of how to work it, provided us with our first fee! The pool was in bad shape. The maids seemed to come and go with no intercommunicative qualities.. just knock knock knock. We let em' right in as they started vacuuming. One of the fluorescent bulbs on the ceiling was dimmer than the others and the Gideon's Bible had crib notes. What a room! Not to mention what the hotel was like! Oh geez.

answer:
negative

question:
We stayed at the Schicago Hilton for 4 days and 3 nights for a conference. I have to say, normally I am very easy going about amenities, cleanliness, and the like...however our experience at the Hilton was so awful I am taking the time to actually write this review. Truly, DO NOT stay at this hotel. When we arrived in our room, it was clear that the carpet hadn't been vacuumed. I figuered, "okay, it's just the carpet." Until I saw the bathroom! Although the bathroom had all the superficial indicators of housekeeping having recently cleaned (i.e., a paper band across the toilet, paper caps on the drinking glasses, etc., it was clear that no ACTUAL cleaning took place. There was a spot (probably urine!) on the toilet seat and, I kid you not, the remnants of a lip-smudge on the glass. I know people who have worked many years in the hotel industry and they always warned that lazy housekeeping will make things "appear" clean but in fact they make no effort to keep things sanitary. Well, the Hilton was proof. I called downstairs and complained, and they sent up a chambermaid hours later. Frankly, I found the room disgusting. The hotel itself, outside the rooms, was cavernous and unwelcoming, with an awful echo in the lobby area that created a migraine-inducing din. Rarely have I been so eager to leave a place as this. When I got home, I washed all my clothes whether I had worn them or not, such was the skeeviness of our accomodations. Please, do yourself a favor and stay at a CLEAN hotel.

answer:
negative