Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Horrible service from everyone especially the people in sales. The only nice ones we have encountered is Herbert from ABC store and Silvia from front desk. Girls that worked at tours have attitude and doesn't want to make customers happy AT ALL. doesn't the hotel want people to have a good stay and think about getting a time share. If that's the plan they are failing at it horribly!! Ace tried to help us out with our problem but he couldn't. I do appreciate it but the other girls behind the counter couldn't careless about our situation at all. Which is pretty sad when it comes to customer service. First we got here we had problem with our registration and this girl named Elizabeth was horrible. She had such an angry/careless face on which gave me a bad first impression about this hotel and resort. She looked like she didn't want to be there at all and when we came to her with our problem she didn't want to help us and tried to make us call a 1-800 number. I mean come on.. Really?!? I'm at the hotel and who else can fix my problem with registration. I just wish the resort could've handled out situation differently and tried to understand where we are coming from. I'm sure there's plenty of friendly staff here but I would like to see those staff on the front line and not the people that deserve to be behind the scenes where no one can see or hear them.
Q: negative

A: Went here to get an inspection done since I had tires put on about a year and a half ago. I had to get my inspection done by a Goodyear or firestone so I decided firestone since I've been here before even though I don't ever trust this brand. I honestly think I was stupid and have never worked on a car before. First they failed my inspection for a headlight supposedly being out. (It was a fog light) not a headlight. Just trying to make an extra $30 I'm sure. On top of that they said I needed new drum and shoes on the back. "They are shot" is what the front desk guy said. Said I had to replace them before they would pass inspection. This is where I think they think I was stupid. They offered me $50 off right then and there to do them, so I wouldn't ask any questions. I declined so I went by the auto parts store and got everything for $100 instead of the $400 minus $50 they wanted to do. I take all wheels off since I was going to rotate tires as well. I get the drums off the back and and compare the drum and shoes to the new ones. Almost no difference. They needed to be cleaned but that's it seriously. I have pictures if you think I'm lying. I hope the shop knows who is writing this and to make it clear I had a 2008 ford focus. Took it to my mechanic and passed with flying colors. What a joke firestone. Don't lie to your customer by putting on a piece of paper drum brakes very concerning. I WILL NEVER BE BACK :) instead try whiteys auto near old town. Honest people and competitive prices. Trust me they are worth it!
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Rosa's is kind of a Mormon staple - it's being so close to the Temple and all. I have been there countless times, but my last visit on June 3, 2009 was an unqualified disaster. Service was painfully slow. The food, normally good for Baja, was lousy. We complained to the person who was pointed out as the manager - Bert - and he was less than interested in our problem. He basically said, "There's nothing I can do for you." Awesome business skills. Well, there is something we can do for him. The five of us, and our families and anyone we can dissuade, will not be patronizing Rosa's ever again. There is a lot better Baja in the Valley. I think they are resting on their laurels. Oh, and the best part? We found out that the good regular chef wasn't there - and that a DISHWASHER had been recruited to fill in with the other regular chef. Seems that clogged up the kitchen, because it took them a while to call in another dishwasher.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: I read a review of how great they were. I took my truck there. EEKS, me thinks never again! I had an 8 am appointment for an oil change and head light problem. I waited for 2 hours and they didn't address the initial problem (the head light) until I reminded them at the time of payment. I clearly explained that I received a citation for having a head light out and I needed that looked at first. They reconnected the wire that had shaken loose and were shady in writing it on the receipt. I asked the guy to clarify on the receipt what was done and he blew me off by saying, we didn't do a repair. He refused to make that clarification on the receipt. This caused a problem when I went to the Paradise Valley court to prove I had the head light problem corrected. They are extremely overpriced and don't care about the customer.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: EH... We usually drive up to our fav Streets of New York but thought we would give Barros a try since we live down here in Laveen. First impression, nice interior, lots of tvs although I feel bad for anyone that hasnt been here before and doesnt know to order before you sit. Secondly, why is there a tip line on the credit card slip? How do I know what to tip before I receive any service. But it makes some sense because you dont actually receive service, you get a number so you mostly feel pressured to leave something. Not sure where it goes since again, no one actually serves you. The young girl that brought us our pizza seemed like she had more important things to do. I think we got a "here ya go" as she slid it onto our table. Prior to that though, the side salad we ordered had wilted lettuce in it. Garden salad that had lettuce, tomatoes and croutons...wheres the rest of the garden?? Pizza was really good though. But I doubt we will be going again. Back to Streets for us.
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output:
A few stops in here so far and we're well on our way to becoming regulars. Vintage 95 in the Old Town Chandler area, replaces what was an embarrassingly bad short lived asian restaurant. The location is gorgeous, great back patio, a small front one too if you want to do some people watching, or just want to watch the turnover of restaurants in the strip, which happens so often that yes, you may actually be able to see them close and open within the span of your meal / bottle of wine. The service has always been friendly here, and though we usually come during "off" hours, it always seems fairly quiet for lunch. The food menu is not incredibly diverse and sort of falls into wine bar modus operendi, i.e. assorted bruschetta, sandwiches, etc, but for the most part is well appointed and tasty. One star taken away because the food hasn't always been mind blowing. So pick and choose carefully, and you should be fine...lets just say that if the item isn't normally in your wheelhouse, don't order it. If its the kind of thing you'd usually be ordering anyways, the familiarity will get you by. (The Green Chile Pulled Pork is quite tasty...but those words in that combination is going to get me every time) The wine list is great, the specialty cocktails are fun, the ambiance is a succesful combination of warmth and cool, and the service staff always pretty like-able. The business is still pretty young, but Chandler, we really need to be helping the good ones out. This is a good one, they've got a good thing going here. so lets keep them around.