Problem: Write a positive yelp review.
A: Man, SWA is five stars all the way. It's by far my favorite airline, and I try to use them whenever I fly anywhere they have flights. But let me tell you why I love them so! First of all, I love their fare sales. There are times when I had no intention of flying home (from LAS to BUR) for a particular weekend. But then they have a fare sale, and the flights go from about 220 RT to about 120. That's substantially cheaper than driving my vehicle to BUR and back, so I end up flying out. Second, I like their service. They've always been good and professional and nice when I've flown with them, so I have no cause to criticize. Even when I've BARELY made it to the terminal on time, they've been great about helping me. They're good people. Third, I like how their boarding process works. I like that it's more "first come first served" than the traditional "here's your ticket/system" system that most other companies use. So that's cool, too. Fourth, all that together creates really good synergy. I love it. I'll continue to fly SWA as long as they have great rates and provide good service!

Problem: Write a negative yelp review.
A: The flavors were good, the service was freindly and the place was extremely clean compared to US Szechuan places. I was expecting tears-and-snot-spicy, but the tofu flower chicken was "white person" spicy, (not at all spicy by equatorial standards). My main complaint was the chicken....it looked like chicken, had the texture of (tough) chicken, but had that gamey 'thrice cooked' chicken taste that mad it completely inedible.

Problem: Write a negative yelp review.
A:
While the food was as phenomenal as my many previous visits, my personal rating is based on the service received this time around. While I understand busy banks of people, I don't think it's acceptable to wait 30 minutes for an introduction/welcome and water service. For the entire dining period, no water refills or follow-up once meals delivered. I sure hope this is not a trend...