You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

You have one of the rudest people working at the call center at 888-749-8541. His name is Coby or Colby. I spoke to him about changing my reservation because I put it in for one day earlier by mistake. He gave me and the Expedia agent an attitude on several different calls. When the reservation change was finished instead of telling me about a confirmation email or saying thank you and good bye at least he immediately hung up the phone on me. I work in Health Care where customer service is important and he is one of the worst people I have ever spoke to. If I were the manager I would immediately fire him. This was not based on one incident. It was over 3-4 phone calls. I usually never write reviews but he is a problem in your company that you need to fix immediately.
negative