Ok, the selection is amazing. But, after the nightmare of shopping on Black Friday last year (I had a certificate that I could only use that weekend, so had no choice), this time I planned. This was last weekend. I stared shopping at 10:40 in the morning. Hardly anyone was there. Merchandise was organized. Not a single shopping bag to be found! I found everything I needed. Somehow, 4 items!! FOUR OF THEM! Since I was using a gift certificate, I couldn't return or exchange items, so I didn't keep the receipt (that I know of). One of these items was a gift:-( Somehow, this didn't happen during the Black Friday from hell with tons of people. Also, they let people bring their alcohol in there. Bad idea. Saw a girl go up the escalator the wrong way... WTF??!! It was not a stressful morning. This was at the Forum Shops. Forever 21 would NEVER let this happen!
How would this review be described in terms of sentiment?
negative