Problem: What would be an example of an negative review?

Answer: NEVER rent from them. Counter moves too slow. They may be a few bucks cheaper than other company. But you may likely spend about two hours waiting to check in. Worst service I've ever seen in all kinds of industries!

Problem: What would be an example of an positive review?

Answer: I prefer this Ace hardware to Lowes and Home Depot. Staff is friendly and helpful.

Problem: What would be an example of an negative review?

Answer:
went in for liver and herring for the holidays.Also some bagels. It was almost like I was being punked as everyone ignored me. After painful begging my friend and I got the holiday stuff we paid and went home. (Ok...no one there is at all friendly. Not helpful. The girl checking me out mumbled so badly we could not understand her. She then said something rude as I did not respond correctly to her mumbles..LOL) ....got my bagel box home and someone screamed...look at this 13 perfectly uncooked round balls. Slightly brown on the top and you could put your finger through the center.Now in the trash.. no response to my email to the company. Oh I know I should have returned them but an hour to Shea to be treated rudely was not happening. Never will go there again. Zero stars...one to get on but you know it is zero