After having email discussions with the manager about the drinking fountain being disgustingly filthy (I was told it was "hard water buildup" and that it wasn't mold, crust, etc. that I said it was. I have a biology degree thanks, I know organic growth when I see it), I quit Golds finally. But not before getting the run around on cancelling! My membership paperwork says to cancel, call an 800 number. The people @ the 800 number say you can't cancel over the phone, ONLY through the CLUB MANAGER personally. I go early morning before Manager Princess Buttercup gets to work so I had to make a trip there in the afternoon to just cancel. I called first to make sure HRH would even be there, I was told "probably" but no guarantees. (first the guy on the phone says, "May I ask your name to see if she will take your call? No, she wouldn't.) Nice. I get there and then she didn't even come out of her office, she sends her assistant to do it. He tries to get me to stay by offering me $19 a month membership. NO THANKS, I can go to the mall and pick up pathogens for free!!!!! DIRTY DIRTY DIRTY. DO NOT GO THERE.
Is this review positive or negative?
i. negative ii. positive
Answer:
i.