Problem: Write an article based on this summary: Pick off any barnacles. Scrub down your shell. Let the shells air dry. Cover your shell in oil.

Answer: A dental tool, flathead screw driver, or strong pick is used to pick off barnacles. Wedge the pick or tool under the barnacle and gently pry it off. This should be fairly easy, as the bleach should have loosened the barnacles. If barnacles are being stubborn, chisel them off using a hammer and screwdriver. Angle the screwdriver under the barnacle and gently tap on the end with the hammer. This should dislodge the barnacle. After removing barnacles, take a scrub brush and wipe down your conches. Use light, scrubbing motions to remove any remaining dirt and debris form the shell. If some dirt or stains are not coming off, use your thumbnail to gently scratch them out of the shell. It's important that your conch shells air dry. Set them in a dry place where they will not be disturbed, such as a cupboard or cabinet. Do not attempt to polish your shells until they are completely dry to the touch. It can sometimes take conch shells awhile to completely dry, especially if you live in a cooler region. It is not unusual for shells to take a couple of days to dry completely. Once your shells are dry, they may look a little dull from the cleaning process. To brighten them up, dab some mineral oil onto a cotton pad or cotton ball. Rub the cotton on the shell and cover it completely with oil. If the shells is not as shiny as you want after one layer, add another. If you do multiple coats, let the shell dry for 12 hours between each coat.

Problem: Write an article based on this summary: Prepare your coffee. Cold brew your coffee Cold brew your coffee over ice (optional). Add your sweetener to your coffee. Chill your coffee Make your frappe. Add the ice (optional). Blend until smooth. Assemble your frappe.

Answer: To make your frappe, you will need about 1 1/2 cups of coffee. As a general guideline, use 4 tbsp. coffee per 6 ounces of water or 1 1/2 cups cold-brewed coffee concentrate. You can use fresh or instant coffee. Here are some things to consider: "Filter" coffee refers to coffee beans that have been roasted and ground to be used in coffee making machines. This is fresh coffee and may have a variety of qualities not found in instant coffee, like sweeter or more distinct flavors. "Instant" coffee refers to a coffee that has already been made and is dried (usually by freezing) into a dehydrated state. Instant coffee is recommended as a back-up to the fresh stuff. Use stronger coffee to give your frappe a stronger coffee flavor. overnight (optional). Cold brewing your coffee is a process that requires about 12 hours. To make cold brewed coffee: Add 1 cup of coarsely ground coffee beans to a large bowl and pour in 4 cups of cold water. Stir until combined and cover in the refrigerator for 12 hours. Take the bowl out of the refrigerator and place a strainer or coffee filter over another bowl. Slowly pour your coffee over the strainer and let the liquid filter through the strainer. Discard the grounds and remove the strainer. Cold brewed coffee can be very strong. Dilute at a 1:3 or 1:2 coffee/water ratio. Refrigerate for up to 1 week. This method is called Japanese-style iced coffee and can be made much quicker than the previous method. To brew Japanese-style cold brewed coffee: Use a kitchen scale to measure 8 ounces of ice. Measure about 1.8 grams of freshly roasted coffee for every ounce of iced coffee you'd like. Grind coffee beans until medium coarse. For about 16 ounces of iced coffee, use about 30 grams of coffee. One level tablespoon is roughly 5 grams. Put your ice in a large glass and place a secure a coffee filter over the top. Brew your coffee hot and pour it over the filter into the cup of ice. Not all of the ice might melt, but by the end you should have a cold cup of coffee. Adding your sugar to your coffee while it's still hot will help it dissolve faster. Pour in two tbsp. of sugar, honey, stevia, or whatever sweetener you prefer. If you have brewed your coffee in a coffee maker, you can pour your sweetener right into the coffee pot and stir it in. . If starting with hot freshly brewed coffee, the fastest method will still take you about 20 minutes. To chill your coffee, try: In an ice tray. Pour your coffee into an ice tray and put it into the freezer until frozen. This method takes a few hours, but will create a stronger tasting drink because you won't need to add any additional ice. In a skillet. Once you have brewed your coffee, pour it into a wide, shallow skillet and let it sit. This method spreads your hot liquid over a large surface area, allowing it to cool more quickly than it would in a coffee pot. This method can cool your coffee significantly after about 20 mins. You can also place your skillet in the freezer for about 20 minutes to chill it completely. You can also chill your skillet ahead of time to quicken the process. Add your chilled coffee to a blender and pour in 1/2 cup of milk. You can use regular milk, soy, almond milk, or any other milk you prefer. If you have chilled your coffee in an ice tray, you won't need to add any ice. Start by adding about 1 1/2 cups of ice. Remember, the more ice you add, the more your coffee will become diluted, resulting in a less flavorful frappe. Put the lid on and blend your mixture until smooth, adding more ice if you desire a thicker consistency. Pour your frappe mixture into a tall glass. You can chill your glass in the freezer for a few minutes beforehand if you prefer. Top it off with a dash of whipped cream and enjoy with a straw!

Problem: Write an article based on this summary: Match the right product to the right customer. Identify the real problem. Limit your free advice. Object to objections. Demonstrate how the product solves the problem. Open the door for further communication.

Answer:
Not every customer will have a use for every product. Be honest with your customers even if it might kill a sale. Wasting time trying to sell a product your customer doesn't need will not do either of you any favors. If the product you're selling really isn't right for a particular customer, don't be afraid to say so. Provide an explanation so your customer knows that you are ending the conversation for his or her own benefit. When possible you might consider recommending a different product to your customer that might fit his or her needs better. Often the problem your customer thinks he or she has is not the problem he or she actually has. Listen to the words your customer uses, and try to identify any hidden meanings beneath those words. Typically the problem your customer identifies will be an actual problem, but it may also be a symptom of a larger, more significant problem. Your goal is to point out the underlying problem and make a sale that can address it, rather than merely fixing the surface issue. Helping the customer is important, but ultimately you shouldn't spend an hour giving a customer advice and consultation when he or she has no intention of buying from you. Give advice only when it can lead to a purchase. Once it becomes obvious that your customer is no longer interested in buying, or that your product will no longer match the needs of your customer, it is best to stop the conversation and move on. Some of your customer's concerns will be valid, but many will be misinformed. When a misinformed objection comes up, take a few minutes to politely address and correct it. Most objections will concern budget, authority, need, or time. Your response will vary on a case-by-case basis. Most objections can be addressed by explaining why the matter at hand does not need to concern your customer as much as it does. When this is not possible, demonstrate how the value of the product outweighs the potential downfall your customer is concerned about. Ultimately customers want a product that will solve some problem or need they currently have. You'll make a sale only if you can demonstrate how your product will effectively solve the problem or answer the need. This is when you'll need your sales pitch. Use what you know about the customer and the product to show a perfect connection between the two. Regardless of whether you make the sale, keep the door open for future communication with each customer. Doing so may lead to a sale later on. Every talk you have with a potential customer should involve a call to action. When you don't complete the sale, encourage the customer to review the information and return in a few days. Depending on the circumstances, you may even offer to contact the customer so he or she doesn't need to call you. When you do complete the sale, encourage the customer to stay in touch and tell you how the product is working. Follow up with an e-mail or phone call to that point when appropriate.