I wish there were negative stars to give. After 10 plus years of membership my membership was revoked because of a couple of non members showed up forcing every paying member to show their bar code. When I complained about this ridiculous procedure I showed my membership card but refused to walk to the front desk (I was playing basketball) the general manager got in my face and told me to get out of the gym and revoked my membership. I've never experienced such deplorable unprofessional behavior ever! I would tell any potential gym goer to find a gym membership elsewhere. Save your money and frustration. Their restrooms smell and their staff is rude and unprofessional. I've complained to the district manager and they have no decorum nor will they apologize for their employee's hostile behavior. I will never return and I'm canceling my entire family's membership! !
Was this review given positively or negatively?
negative