Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: I thought the Swissotel was a great hotel. The rooms were very spacious and clean, especially for downtown Chicago standards. Most importantly, the rooms were quiet. I never heard people in the hallways when I was trying to sleep. The only downside was that the beds were not anything special. Sure, like all hotels in Chicago, this hotel caters to wealthy and/or business clients with ridiculous minibar and parking price. However, if you are aware of that prior to arrival, its not a big deal (ie finding a different place to park the car, bringing our own snacks for the room). It would be nice though if hotels such as the Swissotel had a microfridge in the room for guest use. Staff was very helpful. Bellmen instantly got cabs upon request, and the front desk was efficient and helpful. Overall, if I can get a good rate again, I'll stay at the Swissotel the next time I am in Chicago.

Answer: positive

Question: Attended a conference at the Palmer House and it truly surpassed my expectations. I had no idea it would be so large, so nice and with so many amenities. I also didn't realize that it is just around the corner from Milenium Park and the Art Institute. We were met at the door by the friendliest staff. Even with a long line at check-in, the entire process was about 10 minutes. We enjoyed the room with the up-to-date TV, decent size bathroom and comfortable bed. Had a fantastic breakfast buffet as well as a delicious take-out lunch at the main restaurant. Paid $200/night through the conference which seemed quite fair considering downtown Chicago. We have stayed at the Sofital which is much more upscale, but we also paid over $300/night there.

Answer: positive

Question: We had our hotel reservations at another hotel set and after we were reading all of the negative reviews we cancelled and made out reservation at the Hilton - I am so glad we did the hotel was clean, hotel staff was pleasant and helpful and the beds were amazing. We knew we were paying a little more than some other hotels but it was well worth every penny.

Answer:
positive