Problem: What would be an example of an negative review?

Answer: Don't go on a rainy Saturday! Normally a good place for a treat, it failed this Saturday. They had four yogurt machines empty and all the fruit containers. We mentioned this loud enough for the staff person to hear but got no action. Keep the quality up.

Problem: What would be an example of an negative review?

Answer: It's a great location with endless combinations of teas. Downtown Madison has been sorely missing a place like this since Bubble Island closed down about 2 years ago. I've tried a few drinks there and thought they were decent. They are, however, quite overpriced. Especially since there's cheaper bubble tea right next door, it seems a bit odd that they'd charge over $4 for a drink. Only once was I very disappointed - I had ordered an iced tea drink with strawberry jellies and what I got was a goopey hot mess. The jellies were just hot funky flavored syrup at the bottom. Gross. They've got some neat loose leaf tea varieties though, and they seem reasonably priced. Their Fresh Phrase loose leaf green tea is great. Overall, once the novelty of the place wore off, I concluded that it was just kind of mediocre. Yeah, I'd come here again, but I wouldn't necessarily go out of my way to stop by. Update: I stopped by twice more and they still seem to have a real problem with the temperature of the drinks. I always order my drinks iced and they always come out luke-warm - their jellies and bubbles go in the cup hot (had they just finished cooking and not had time to cool down? don't know, but they should really fix that) and when you add in the cold tea it makes for a rather unappetizing experience.

Problem: What would be an example of an negative review?

Answer:
this is for the fireside lounge so my boyfriend surprised me by taking me here so i could try a scorpion for the 1st time and it was what i expected it to be delicious but what would keep me from coming back was the service the bar tender gave us was awful. he was rude to my boyfriend for no reason we were polite and told him what we wanted and asked him before he made the drink if we could have it to-go he said yes so when we grabbed the drink he stopped us and said we couldn't take it out and had to pay for the glass did he not say it was fine for us to have it to-go before we paid for it so we ended up paying $24 for my one drink and he still expected a tip old man please your not getting shit would i go back maybe in a few years once the bartender is no longer there