What happens next in this paragraph?

How to write a change management plan
Demonstrate reasons for the change.
List factors that led to the decision to change, such as performance gaps, new technology, or a shift in the organization's mission.
One approach is to describe the current situation of the organization, and the future situation this plan intends to create.
Choose from:
* You can write this as a whole, or focus it on something more immediate, such as a case-by-case response. Remember to be flexible, especially in the latter parts of the strategy.;
* However, include any improvements or amendments to the plan or process. Include specific examples of what a change is going to bring.;
* For example, if a new client has worked with our original client, you could claim that they likely initially treated the original client as a backup. She then was compensated for her error and future problems.;
* Define the type and scope of change. Briefly describe the expected nature of the change management project.;
Define the type and scope of change. Briefly describe the expected nature of the change management project.