Let me start off with that I am a huge fan of build your own burger joints and this place isn't bad, but it's just not that great. I have been a few times since they opened to give them a chance to work out any issues in the kitchen and in the service. Overall the ingridients used in the burger are top quality and I am a huge fan of the onion strings as they taste both delicious as a topping and as a side. However, when you begin to build your burger, mind you it will get messy when you eat it, so do not go here on a first date or for a business meeting as you will look like a savage when your done with your meal. Or at least I did :) My one knock against this place is the way they cook their meat. I prefer my burgers cooked to a medium-rare to medium range and while I know this is not Morton's steakhouse or the Burger Bar, they do ask you how you want your burger cooked. And every time, it looks and tastes well done even when I have asked for it to be as rare as possible, like just sear the outside and I want it dripping in blood. But when the staff asks me how my food is and I say the meat is over cooked, they tell me its the lighting in the that restaurant makes it look well done and not their grill cooks in the back. Really now? Really? Do I look that stupid to you? Just apologize and offer to make another or just apologize is all I really want to hear.
What is the sentiment of this review?
negative