Problem: What would be an example of an negative review?

Answer: I would like to give it more stars but I was simply aggravated by the service here that I really don't see myself going back! My sister and I went in a couple of Saturdays ago for lunch and we were seated away from the door they had maybe 6 tables in there so not crazy. We were approached by a server and she got us water, then another server came over to ask if we've heard the specials, then another server came over to see if we had any questions, and then finally another server came over to see if we were ready, all in the meantime i never got my iced tea i ordered but the table next to me did and they ordered it after me. Then i asked for sweetener and that finally came after i asked again for it. WHO IS MY SERVER!!! I was sooo annoyed at this point so we go to order a few of things that everyone has been yelping about- Squash Blossoms and the Bruscetta the server says oh were out of the squash blossoms-um hi we've had 10 servers and not one of you could tell us the things you were out of....then i order my gnocchi-were out of that too, no apology but yet the server staring at me like what else do you want. We started off with the Artichoke- lacked so much flavor but we couldn't figure out how because the garlic sauce it was sitting in was good. Then we had the Asparagus Bruscetta- very good and so nice and fresh. We both ended up with the Vegetable Pannini it was ok lacked flavor again and too much bread. So we finish our lunch and i notice the manager fighting with the servers to start cleaning up the dining room and getting it reset- I honestly could not believe this women was serious like take it to the kitchen not in the middle of your dining room!! so unprofessional so its almost like you cant blame the servers because they are being lead by this woman!! One last thing- this is not the Penguin/Diamond you really cant do the tag team service in a place like this because of your prices and at least at the Diamond they're good servers and aren't so intrusive!! I live in the neighborhood and I cant say that I want to return or recommend anyone to try it. Good concept could be better once you work out the front of the house situation and you will be ten times better!!

Problem: What would be an example of an positive review?

Answer: Delicious...thoroughly enjoyed my nutella and banana crepe. The presentation was beautiful, the service was quick and friendly and the atmosphere is simple, but nice. Definitely check this place out!

Problem: What would be an example of an negative review?

Answer:
Tried this place first time last week. My partner had a veggie burger and found the spice and texture nearly unpalatable. My pulled pork was fairly good; cole slaw very weird, acid-y like vinegar, I didn't like it. Our friend liked his burger. Service TERRIBLE - three people(? huh???) waited on us, lost the first order and had to come back 5-10 min later and re-take the whole order. Got part of it wrong. Was hard to get anyone's attention to get another beer - and they didn't come around to ask. All in all, REALLY MEDIOCRE - I'll go somewhere else.