I had a failure of the hard drive on my several year old DVR this morning. After troubleshooting the problem, I was told by the telephone rep to return the HD box with DVR to this office and they'd replace it. I was in and out in under 15 minutes. You sign in on a touch screen and are called when it's your turn. Uriel waited on me. He made sure I got the DVR with newer controls and he provided me with a new remote which is an upgraded version of the old one. It was a pleasant surprise to be in and out of here so quickly with such good customer service. I am a fan!
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positive

i want to know (i'm only one person) why my water bill went from $20.00 (with the five dollar tack-on) to 24.50 to 27.00 when i have the same usage, in fact I have not been using my sprinklers because of all the rain. Do you just indiscriminately raise the rates without notification?
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negative

The donuts weren't fresh what so ever, Francine or whatever the lady's name was, was a total bitch. Then after slammed the window in my face while trying to ask for napkins, then she came back with a nasty attitude. I definitely won't be coming back.
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negative

My wife and I have been to Flavors several times. Great food, disastrous wait times. The food delivery process is clearly broken. They've managed to ruin a great concept with poor service.
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negative