input: Write a negative yelp review.
output: So sad to see this place going downhill. Over the last year the hostesses and servers have really been downgraded. From waiting over 40 mins for a patio table with no one in front of us. We sat outside and watched another group simply walk right onto the patio, we asked the hostess about it and she stated they sat themselves. Once we were finally seated it took a server 15 mins to even greet us. They had brought chips but no drinks. After nearly 15 mins of waiting again we got up and left. It was simply ridiculous! I should mention too, this was middle of the week and we arrived a few minutes before 5pm. A time prior to that I had to ask a server twice for a refill on my water. After 10 mins or so I went to the bar myself to get my refill. Any time we sit on the patio the servers there are miserable! This is our draw to the restaurant too so it is rather disappointing. Onto our food, it seems I can never get what I order. I ask for two enchiladas, one white sauce and one red sauce. One of each, not to complicated, I have NEVER been served exactly that. Then I am waiting on my food while the rest of my family eats. It seems like there is extremely high turn over for patio servers as well. Which would explain the bad service. The only reason I gave two stars was the food. While it isn't right, it's always good and so are the alcoholic drinks. So sad to drive here from San Tan Valley for such disappointment.
input: Write a negative yelp review.
output: Today we tried to change our subscription - which we'd paid for under some sort of special package - so that we reduced to Wednesday/Sunday delivery. This is partly due to the passing of my father under whose name the subscription is listed. Thomas, the customer service rep, was incredibly blase and rude. Not only did he patronize me and fail to try to work with me on the phone, but he refused to put me on the phone to his supervisor stating that there was nobody to direct my call to (after having said that he had just spoken to his supervisor). AT that point, I asked him if we could find out how long the subscription went. He hemmed, hawed and generally didn't want to answer the question. I clearly stated, "We would like to discontinue our subscription after it runs out. Can you please tell me when the delivery will end?" He finally told us the date - May 2013. Thank god. Awful customer service. DONE. Folks, get your news online or from another source; they are not worth your money. Good luck Thomas, maybe you'll find your calling in something that doesn't require being polite and professional on the phone (and enunciating; it sounded like you were drunk and laughing at me the entire time I tried to make my simple requests.)
input: Write a negative yelp review.
output:
I brought my GF here to prove that the hulk SmashBurger was better than 5guys. Bad choice of location! I've been to the camelback and avondale location and I was very satisfied. This Tempe Smash was dirty and a swing of the kitchen door, it was even more dirty in back EWW. The cashier lady was nice and helpful except for the price she gave me 17 bucks for two burgers "1w/Bacon&Jalenpenos" and fries...Ouch My Pocket! No doubt SmashBurgers are amazing just guess the two guys in back were more interested in the RapMusic and smiling or laughing at customers than making my burger. They messed up my order with condiments and burgermeat wasn't cooked correctly and tasted wack. Deciding to go back to complain I decided to waste my time on Yelp. My GF loves when I'm wrong. Should've went with chinese...Ill go back to SMash but NOT Tempe Smash to prove her wrong.