Q: Despite the fancy place and clean area, the food simply is not that great. I was in a group of 5 when I came here and I don't think anyone thought it was the best Banh Mi they've ever tasted. I ordered BBQ Pork but the meat was cold and the bread was really hard. I was disappointed because it has such a good reputation in CA. I'm pretty sure I'm never coming to this location again.

A: negative

Q: What did I just eat? I'm not 100 percent sure. I've been all over America and I've had sausage gravy over biscuits just about everywhere. I've been down South and had amazing sausage gravy. I had really, really good sausage gravy at a Motel 6 in Custer, South Dakota (no lie!). I've had passable sausage gravy and biscuits all over this great land of ours...but what I just ate at the Dairyland Family Restaurant comes nowhere close to being sausage gravy and biscuits. The gravy itself was passable as gravy. Lifeless and sad, but gravy. The biscuit chunks in the gravy was where things start to go awry. They were all uniform in size and shape (warning!) and they tasted not like sausage, but more like something that was killed out behind the dumpster last night. Maybe it was raccoon sausage. The biscuits themselves are where the whole train truly derails. They actually served that slop over freakin' Pillsbury, out-of-the-can, cook 'em yourself at home biscuits! That, my friends, is unforgivable. If I want that crap, I'll stay home and cook it myself. On the plus side, the service was good. The eggs were fine. And the Pepsi I drank was sweet and perfectly carbonated. The decor of the place looked straight out of 1985 and desperately needs some updating. The price would be reasonable--if they had given me decent food. At the price I paid for what they gave me, I feel a tad overcharged. I'm not going back. Madison is a big town. You can do much, much better.

A: negative

Q: I can't rate the rooms or the complimentary breakfast or anything, because I didn't actually stay there. I am only rating the service and competence of their reservations system, because I dealt with them when trying to make a reservation for one of our clients. My company typically likes to use this hotel for reservations bc it is close to us and convenient for our clients to stay at. However, this past time, the reservations were a mess. First, they told us at check in that we had never put down a form of payment and filled out a permission form to use our company credit card -- we HAD and our assistant had specifically spoken with someone about this. But anyway, I decided to just put down my credit card and have my company reimburse me. So I gave them my info, but for some reason later they asked our client for HIS credit card info and ended up charging his card instead of mine! wth?! Makes NO SENSE. So the next week our assistant had to call them and sort the whole mess out and get the credit put back on our client's card. Just a totally needless hassle and so unprofessional to mess it up not once but twice.

A: negative

Q: Horrible experience with security staff during Georgia Tech vs. FSU game, the staff was incapable of understanding that students within the student section are going to sit with their friends and not random people. I saw countless groups get seperated and moved to their "appropriate" seat when the staff had been explicitly told by organizers to allow students freedom of movement within the student sections. Thus, either there was poor communication during this event, of the situation was improperly handled.

A:
negative