Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Q: An AirBnB guest couldn't connect with her MacBook Air. I tried to change from the default "b/g" setting to "g". Then she pushed the "reset" button on the modem and erased the network name, password, the CenturyLink configuration, everything. I spent hours fixing all this. The modem communicates unreliably via Ethernet. When I plug my MacBook in via Ethernet I usually get "not connected to the Internet" in the browser window. This might be due to the modem taking 5-10 minutes to execute any configuration change. And sometimes you execute a configuration change and the setting doesn't change. I'm looking for a new modem.
A:
Negative Review