Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: After driving by Stacks & Yolks for years I decided to give the a go. The staff was pleasantly serving guests & all the food looked & smelled delicious. 1st impression all good.
The restaurant was extremely busy, so waiting was not a problem and expected since it was NOON on a Sunday. It took 10 minutes for a table, the table was cleaned up quickly however not thoroughly (still sticky in area's and when you serve pancakes you must be more careful to wipe with a clean hot towel), when the table was wiped all the crumbs fell on the chairs which were left there for us to shake off. It took 20 minutes to put in our order, the food took over 40 minutes to prepare (It may have taken longer had I not asked about it after 30 minutes of waiting). The staff were kind & helpful after getting their attention, so I excused the slow service to the volume knowing how you can get a major rush from time to time since I use to be in the restraint business for 13 years. However the servers lacked the skills of acknowledgement & communication to us ""their customers"" which is especially crucial when you are busy & people are waiting a long time. Leaving people wondering & hanging is the worst thing you can do!!
After 1 hour + the food was delivered. The pancakes the kids ordered all looked great, my mom's food looked comsi comsa. I ordered the Chef's special Corned beef hash (which is my favorite & it's one of the most expensive things on the menu and the menu, the description made it sound sensational. Presentation was 1 out of 5 and when I tried to cut into the golf ball sized corned beef chunks I realized it was all fatty & grisly (not little cube pieces as normal), so I got the attention of manager came over and offered to exchange it for something else and he did. I went with the chorizo egg special which was very tasty (yet only had traces of chorizo...3 or 4 very small penny size pieces). The only reason I gave a 2 star instead of 1 was that the 2nd order received literally was prepared in 2 minutes (all breakfast cafe's should be able to provide quick table turnover because volume is everything). Unfortunately this was the 1st & last time I will dine here. If I am ever in the southwest part of town again.........Egg Works will be my choice since they provides a consistent quality & great service every time I have gone. I am taking the time to write this, not to bash them (in fact this is amongst one of my only negative reviews & experiences dining out in years). Hopefully help Stacks & Yolks will take this feedback to improve their service & food quality for all their future clientele & to keep their existing customers happy.
A:
NEGATIVE