Problem: quality of their meat is great and it's cooked per your request. i ordered medium, i got medium. it can be a bit pricey with many of the add-ons being $0.65+ each (e.g., cheese, bacon, grilled onions, jalapenos, etc). the problem is with their lack of seasoning. a little salt and pepper goes a long way. had our burgers been properly seasoned, i think this could've been really good, buuuut they weren't.
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A: negative

Problem: leasing guy at the front was dead, worst customer service/greeter ever. on his phone the whole time! floor plan shown to us fell below our expectations. other than that, its a good location and clean place.
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A: negative

Problem: Yay more vegetarian/vegan food! Everything here is vegetarian or can be modified to be vegan. Love, love, love this place! I almost always order the Tawainese-style noodle soup. Occasionally, I will get a french sandwich. These ones are oh so falvorful. The pickled veggies are what add that zing to, what could be, just an ordinary french sandwich. The boba, however, is not real. What do I mean by real? I mean that they don't use real fruits. They use that fake boba mix stuff like at Lee's Sandwich. Ew. Other than that, I have never been disappointed. I still must try their Chakra Blend drinks.
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A: positive

Problem: My Girlfriend bought me a bag for Christmas that she customized with my initials unfortunately it was not the exact bag I was looking for. I went into the store concerned they would not exchange it because of the initials and I was greeted by Miranda. She was awesome, extremely helpful and helped me find the bag I was looking for and even put my initials on the new bag. This is the kind of customer service you would expect from a high end company but very rarely receive anymore. I have many Tumi pieces but you have definitely earned a customer for life. Great JOB on hiring great employees. Christian
How would this review be described?
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A:
positive