Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: Do NOT stay at this hotel! A friend and I booked a 3-night stay one weekend when we were visiting a friend in Chicago. Though it was a bit pricy, we decided on the Knickerbocker because it was in a great location, and the rooms looked large and well-kept. Our flight was delayed so we arrived a few hours after the designated check in time. However, despite calling the hotel in advance to notify them of our delay, when we arrived they gave us a hard time and we had to wait an HOUR until we were allowed up to our room. The concierge and manager were both extremely rude to us, and made it seem like we were a huge inconvenience to them by arriving so late. To top it off, the maid service was terrible. The only thing they seemed to do was make the bed; no vacuuming, no fresh towels, etc. We didn't want to stay the third night, but were forced to in order to avoid a ridiculous cancellation fee. This hotel is way too much money for the services they provide, you'd be better off staying in a Motel 6.

Answer: negative

Question: The Palmer House Hlton Hotel has to be the nicest hotel I have stayed at in Chicago. I went to Chicago on a business trip for a meeting. When I arrived once I walked in, the lobby was beautiful, I couldn't hardly wait to see my room. The rooms were just as nice, the bathroom was immaculate! We had a meeting in the Clark Meeting Room, even that was nice! I wanted to take a tour of the hotel itself! I was there for about 3 days and because of how convenient the hotel was to a lot of major attractions like, Grant Park, Lake Michigan, Mag Mile which is a shopping heaven, and the Navy Pier, it never really like the normal stressed out meetings. I love Chicago and I now have a new favorite hotel to stay at while I'm in town.

Answer: positive

Question: The Amalfi Hotel in Chicago advertises itself as family friendly, yet when I arrived with my children it was anything BUT family friendly. The staff seemed miffed and stuck up, and I had to wait for the personal check in. I was too worried that my kids would ruin the obviously really expensive furniture while I waited, and other guests (all single or couples without children) seemed annoyed every time I passed with my kids while I was trying to keep them entertained before we checked in. This might not be the best place to stay if you have a kid or two, even though it is advertised as such. I give you a great big Thumbs Down for false advertising, Amalfi.

Answer:
negative