Problem: I just moved here recently from CO and have had smashburger before in denver. The Colorado burger with green chiles was the best thing ever! I didn't see it on the menu. though. I tried the Strip burger instead and was slightly disappointed when it came out cold along with the Smash Fries. Everyone hates cold fries.... I love Smashburger and will probably stop at other locations around the area. I'm hoping the standards are better elsewhere. Maybe next time!
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A: negative

Problem: We had a party of 33, so I called ahead of time. The person I spoke to on the phone didn't seemed too thrilled about a large party coming in. I was a little worried about that because we have been to restaurants where service was horrible because of large parties. However when we got there, everyone was really friendly. Our waiter we got on our end of the table provided excellent customer service. The lady I had spoke to on the phone stated that everyone on the same bill must sit together. Our waiter allowed for our kids to move around and said he will work with whatever we decide to do. He went above and beyond! The food was excellent as well! We enjoyed this location the best (we've been to three locations in California)
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A: positive

Problem: Met a girlfriend for drinks and dinner at the bar on a Monday night recently and was surprised by the crowd at the bar. We were lucky to find a place to sit and prepared to wait when we saw the bartender was working solo. We were pleasantly surprised when Kaleb greeted us immediately, he was super friendly and took our order right away. His drinks were great and his food recommendations were spot on! We will definitely return soon for another fun night of great atmosphere, food, drinks, fun and excellent service!
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A: positive

Problem: Really disappointed after reading rec in USA Today and having locals endorse it. Read others' reviews about juicy burgers; ours were dry but still a bit cold in middle. I had the pesto burger; everything but the meat was good. My husband's mushroom burger was also dry. Our fries and rings were unremarkable, and it wasn't as inexpensive as I expected. Cool to see inside.
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A:
negative