Here is an email: Message Description: Interday 1 Deadline Extension Message Date: 12/28/2001 Message Text: ID1 Deadline Extension PG&E has extended the ID1 deadline to 08:30 AM for gas day 12/28/2001. Please call the Scheduling Hotline (415) 973-2424, or toll free, 800- 343-4743, if you have any questions. Gas Schedulers PG&E - California Gas Transmission
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A: Deadline Extension
Q: Authors - Thanks for your continued support in making Energy Law and Transactions the most comprehensive energy treatise available! 1. Please send your updates to us by December 31, 2001. Send chapters 1-72 to Dave and 73 and higher to Bill. If your chapter has not been updated in the past year, it needs a review and update. Other details are in the attached in the Update Memo. 2. Please print, sign and mail to Dave Muchow, Attorney at Law, 4449 N. 38th. Street, Arlington, VA 22207, the following Contributor copyright agreement. Matthew Bender needs this.
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A: Energy Law and Transactions: Next Update Due December 31, 2001
IN: Jeffrey, ATOMS continues to establish itself to be the most effective and reliable predictive dialer in the world! Previous users of other predictive systems continue to report production improvements of typically 20% with ATOMS. Please check out several new customer success stories, updates, press releases and feature enhancements at www.noblesys.com Noble Systems is now initiating a new program where our friends like you can receive $1,000.00 plus for each new customer that you refer to me. These referral commissions are applicable on only new leads going forward. You must sign up for this program in advance and register the lead. If you wish to do so, please advise and I'll forward this sign-up information to you. Also, in part because of the combined calling of Noble Systems users along with the 16,000 agents working for Teleperformance (our $700 million plus parent), we can now also secure for you a 2.5 cent per minute call rate on T1 traffic. And you need not even be a Noble Systems user to take advantage of this package. Please advise and I'll get this information to you. Current hot items on our product side include extending our skills-based routing from inbound to answering outbound predictive traffic. In addition to now providing fully automated credit card authorizations, our integrated IVR (Interactive Voice Response) can also do just about any application including automated surveys, automated appointment confirmations, etc. And, most importantly, PerfectScript can now improve both agent productivity and agent retention more than any single innovation in the past several years. With PerfectScript, agents may pre-record portions of their presentations, rebuttals, mirandas etc. At their discretion, the appropriate pre-recorded voice segment plays in lieu of the agent responding; totally seamless and without clicks etc. so that the other party is not aware that the agent is not really speaking. At any time your agent may stop the recorded play by simply touching the keyboard space bar and continue in his/her own voice. Another PerfectScript benefit is that the enthusiasm with which they record their rebuttals tends to be maintained throughout every conversation for optimal results. And yet another very important benefit of PerfectScript is that agents may pre-record their initial call introduction: "Hello, this is Dan. May I speak with" at which point your agent then speaks the called party's name and continues on. Jeffrey, have a great week and whenever I can be of any assistance, please do not hesitate to call or email me back.

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OUT: Noble Systems Executive Update + Opportunities For You
IN: This is an email
Dear John - The attached worksheet has my perspective on how the tolls should be escalated. I still think this is a conservative view, since I feel that we would be able to go to these pipes and negotiate a fixed toll for the remainder of the term, or even negotiate out of these contracts for a fee. (I'd love to take a crack at that!) TCPL is still a wild card, and I did not change the escalations that were shown. More will not be known with them until they get through their new rate design process, which will probably be another year (since they haven't even filed anything yet). Call if you have any questions.. Julie :-) 35591

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OUT: Sithe Demand Charge Escalations
QUESTION: As you know, current firm contracts on Transwestern provide for delivery of 250 MMcf/d of gas to Topock. In the context of the Gallup Expansion, Transwestern has entered into firm contracts for an additional 40 MMcf/d to Topock. Once the Gallup expansion is built, Transwestern will have a total of 290 MMcf/d of firm capacity under contract to the Topock delivery point: 40 MMcf/d more than PG&E has agreed to accept while PCBs continue to be present. Bill Cordes has asked what Transwestern's potential liability to shippers would be if PG&E's refusal to accept deliveries due to the continued presence of contaminants causes Transwestern to have to curtail firm service at PG&E/Topock. The legal answer is that Transwestern's tariff provides for a reservation charge refund but does not limit the damages that could be sought by a shipper. More specifically, Rate Schedule FTS-1 specifically provides for a reservation charge refund if Transwestern fails to deliver gas for a firm shipper. In December, January, February, July and August, the shipper is entitled to a reservation charge refund for all nominated and confirmed quantities not delivered. In all other months, the shipper is entitled to a refund only if deliveries fall below 75% of nominated/confirmed quantities for a period of 75 consecutive days. The tariff does not preclude a shipper from seeking other damages resulting from Transwestern's failure to provide service under an FTS-1 contract. A shipper whose firm service is curtailed would likely incur damages in addition to the reservation charge, including, for example, the cost of buying spot gas or damages resulting from the shipper's inability to fulfill contractual obligations. Such damages could be recovered in a breach of contract action. Not all shippers would incur such damages because some might be willing to take delivery of gas at alternate points if capacity is available at such points. Bill has asked Steve to work with me in quantifying our potential exposure. I could really use your help in putting a dollar amount on potential damages. Can we meet briefly to discuss this? I'm available after the Gallup meeting tomorrow a.m., or after lunch on Friday...or we can discuss a meeting time for next week. Thank you.
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ANS: Confidential: PG&E/Topock issue
IN: This is to advise you that we will have next Tuesday's ETS staff meeting from 10:00 to 11:00AM in 49C2. Since we will have only one hour, please be prepared to rapidly high-light only your key items for the week. Thanks,

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OUT:
MAY 29th ETS STAFF TIME CHANGE