The first warning sign should have been the fact that this place was practically dead at 9 pm on a Saturday night. From previous Yelpers, I was prepared for the complete and total lack of authenticity for a so-called Irish pub... but I was not prepared for cold food and having to constantly fend off the drunk and/or homeless people who unabashedly walk right up to the table and brazenly harass you or ask for your leftovers. Some may find this kitschy. I do not. Really, this place deserves less than one star. It gets a quarter-star for our poor server, who seemed sweet and somewhat embarrassed about the goings-on. It gets another quarter-star for the seasoned waffle fries, which were probably totally delicious when they were hot. Bleh.
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negative

So dig this place, reclining chairs and tray tables makes for great experience, one problem though, If the movie sucks it could be easy to fall asleep.
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positive

There were six of us for dinner on a Saturday evening so we made advance reservations. We were seated the moment we walked in the door and our server, Christopher was there a moment later. Before I discuss the food or anything else let me say that Christopher made the evening. He was attentive, friendly, funny and helpful. One of the best servers we have seen. Macayo's is an Arizona chain, so one should not expect "homemade" type food, and we didn't. I grew up in Phoenix, not far from one of the original stores, which was called Woody's Macayo then, and ate there a lot. The food is average, which is OK for a chain place. I had the red chili, which was a little bland for my taste, but the meat was tender and cooked well, just not quite spicy enough for my palate. We had internet coupons for a free appetizer, which was the spinach mini chimis, and there was not one for the table of six, but six free appetizers, one for each person! They were excellent and filling, so most of us ended up taking half our regular order home with us for lunch the next day. Everyone was pleased with their dinners, which were reasonably priced and very big, so the dinner out was very successful. We have never been disappointed by a Macayo's store, and this one was no exception. Good food with excellent service should always be a "go back" and this Macayo's will be the next time we are in Casa Grande.
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positive

We hadn't eaten here for years but loved it back in the day. We wanted dim sum and items off the menu. It was not busy but the young man who seated us was clearly annoyed at something. We gave him our water order and he mentioned to a table of employees counting out cash that we would need dim sum. Had to ask the young man a 2nd time if someone would be coming by with the dim sum cart. In full view of us the eyes rolled and a woman stopped counting cash with the other employees and without washing her hands (ugh) brought the cart by. The cart came by a total of twice throughout the meal. There was a noticeable amount of dust on all of the wood separating the booths. GROSS. Our server was very good however as was our chow mein ordered off of the menu. We will not be back. If the owner/owners were on site they clearly do not concern themselves with cleanliness or customer service. If they were not there they need to be. Counting out cash at a table with patrons watching and waiting for food and then not washing hands? Geez.
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negative