Problem: What would be an example of an positive review?

Answer: Great food and atmosphere! Accommodated us although we didn't have a reservation! My advice is call ahead if you can!

Problem: What would be an example of an negative review?

Answer: I've been a fan of Verizon since switching from Sprint back in 06 and became a bigger fan since getting my Droid X. The other day I bought a 16 GB SD card for my Droid and installed it. I started to experience problems with my phone and decided to stop by my local Verizon store for some help. The Verizon rep led me to believe that the SD card that I purchased from Best Buy was not compatible with my Droid and proceeded to tell me that Verizon only guaranties Verizon products to work in their phones. She then tried to sell me a 16 gb card for $69(my card was $35). I tried to explain to her that SD tech is standardized and a PNY 16 GB Micro SD card is the same thing as the Verizon SanDisk 16 GB Micro SD card that she is trying to sell me. She looked at my card with a look of disapproval and said "I've never heard of that brand". She did offer to look for a discount but I declined after sensing a little attitude. I left the store disappointed with my issue unresolved. After some homework on the internet I found out that I needed to do is reformat my new SD card to get it to work correctly. I know she is a sales person but I didn't go in there to buy something I went in there for the" World-class service and support" that Verizon advertises. Thank you Verizon.

Problem: What would be an example of an negative review?

Answer:
This place charged my credit card three times, then came back and lied to me saying they're system was down so I paid cash only to find out they charged me and didn't tell me later. Then the general manager David says he would give me $50 credit the next day. The next day he changes his mind and acts like a complete a$$hole to me. 0/5 stars.