Q: I used to shop at this Skechers all the time until I discovered the mega store on East Flamingo. Go there instead if you can!

A: positive

Q: Ran through their drive through last Thursday. The employee working the window seemed to speak english perfectly but kept asking me to repeat the order. (it happens so whatever, thought nothing of it despite the fact I only ordered one item). After the 3rd time, he said "pull up". I pulled up to the window and had my card ready but was surprised to see said employee chatting away on his cell phone. He didn't say anything to me, not even my total and because I was dumb enough to have my cc ready in my hand out the window, he yoinked it and promptly charged it and continued chatting away on his cell phone IN FRONT OF ME. I'm a cell phone whore just as much as the next person but I have the decency to know when and where this is appropriate. THIS WAS NOT THE TIME/PLACE, DUHHH much??? I stared down said employee thinking "surely, he MUST be getting off the phone to actually, ya know, provide SERVICE?" He eventually walked into the back out of sight, still never having said ANYTHING, not even "you want salsa?". At least when I go across the street to Filiberto's, they have the decency to 1) give me a bloody freaking total and 2) ask me if I want some fu***** hot sauce. I'm not expecting a 5 star level of service (I'm realistic, not stupid) but stuff like this makes me want to shove cell phones up the employee's noses. I won't be back.

A: negative

Q: The store is great but this review is on their classes. I've taken 3 classes through REI. Wilderness First Aid, Dutch Oven Cooking, and Nighttime Navigation. All 3 were awesome!! The instructors were great. They were very down to Earth, personable, professional, friendly and willing to take the time to really help and answer questions. I can't say enough good things about the instructors. The classes were very hands on. For Wilderness First Aid we spent 2 days doing real world scenarios outside with fake blood! For Dutch Oven Cooking we spent several hours using Dutch Ovens over hot coals in the parking lot. We each made a recipe and at the end got to try everyones dish. Once again, very hands on. For Nighttime Navigation we met at a local trailhead and spent 3 hours learning how to use a map and compass during a night hike. I took a navigation class through a competitor before but their class was indoors. Being outside and in a real world environment really helps and makes things more fun. Also REI goes above and beyond. With each class they provided additional material to use afterwards and the instructors gave out their contact info to answer any questions after the class. At the end of our hike for the Nighttime Navigation class they had root beer floats waiting us. Very nice touch! If you want to learn more about the outdoors I highly recommend REI's classes!!

A: positive

Q: Dr. Croft seems like a good dentist and I really like the dental hygienist at this office but they can't get their billing straight so I had to go elsewhere. I told them which insurance I use and I was quoted a price. I had the procedure done and then they told me I owed more money because they quoted me incorrectly the first time. There was no apology. Just "give us more money" even though it was their mistake. So I begrudgingly paid them the extra because switching dentists is a hassle. The next time I went in, I was told I still owed them for the procedure because they forgot to collect my deductible on my previous visit. Once again, I gritted my teeth and paid them. A week later, I received an explanation of benefits from my insurance company for a claim that happened while I was on a different insurance plan. I had switched jobs and insurance in between visits but I made the dentist office aware of the change and they still screwed it up. I think the dental care here is good but the person in charge of billing is incompetent. I understand that mistakes happen in every business but the way that this office handled the mistakes was unacceptable. They made no apologies for their errors and really didn't seem to care if I stayed with them or left. So I left.

A:
negative