Q: negative

A: late night spot to have fun in the DT area. but the service detracted from the fun. pros: - fun: pool tables, bean bag toss, etc. the mood was definitely very festive and fun - roomy: plenty of space to spread out and lounge. lounge chairs and tables. i liked the furniture - very mixed crowd - plenty of parties - birthdays, bachelorettes, etc - no cover! at least i don't remember there being cover cons: - almost put glass in my eye. no, seriously. i was waiting for a drink at the bar, and one of the bartenders was way too rough with the dirty glasses, a glass exploded and shards of glass flew out. a few pieces flew towards my friend and i, and one hit very very close to my eye. the further disappointment? the manager (it seemed like he was the manager) was right there when it happened. he asked me if i was okay, and that was it. he didn't really check further than that, and he made no offer to compensate OR APOLOGIZE. the bartender who actually broke the glass DID step up to the plate and did try to make us our drinks ASAP, but that was it. is this the type of service i should expect from any bar??? i don't care, i've been to some hole in the wall dive bars, but this was beyond ridiculous. - who do i need to bang to get a drink???? my friend and i must have waited for a bartender to notice us for nearly 30 mins at the bar. if glass hadn't flown towards my face, i think i would have had to wait another 20 mins for a bartender to even notice us. it was total chaos at the bar! if i wanted to wait this long for a drink, i would have just walked to the nearest liquor store, had a few swigs, and STILL been waiting for a bartender to get us our drinks. - bathrooms were a mess. i'll admit it, drunk girls are slobs. this was pretty nasty. and with only a handful of stalls, OF COURSE, there was a line. would i come again? no.

Q: positive

A: Best kept secret in off-strip Vegas! Small, hole-in-the-wall place for down-home grub. Had the NY steak and petite lobster tail special ($9.99). To the person who whined about the size of the lobster: it's PETITE, that means small. They are a different species than the red monstrosities you see in high-end restaurants. They also tend to be sweeter and more tender. These were exactly the size I was expecting - and were cooked to perfection. Tender and juicy - not rubbery at all. Yum! The steak was decent, though not great, but still better than what I was expecting for under ten bucks. Yes, the roll was giant. I'm not big roll fan, but it was good, I guess. Jim had one of their skillets (some kind of omelet with chili on it), and from the sight of nothing but a spinning fork left over, I deduce that he quite enjoyed his meal, too. Service was just fine. Yes, we had to wait for a table - but you have to do that at hoity toity places, too. This is a very small, very busy joint. Our drinks were always full, our order taken right away, and our food brought out nice and hot.

Q: negative

A: This opinion may change when I give this place a second chance but for now here is how I feel.....I was really excited to try this place as I've been to their location in Southern California and loved my experience there so I did have high expectations for tonight. When we first walked in the hostess informed us that "it's a 20-30 minute wait". We ask if we can eat at the bar and her reply was "um yeah but last I checked it was full" so we give her our name as we preferred a table but found a few seats at the bar. Then, as soon as we sit down at the bar, my mom gets the "text message" that our table was ready. This was my first sign that this restaurant hired an idiot for a hostess since that was only 5 minutes not 20. We went along and ended up at a table in the loudest part of the restaurant, that was a second sign that I was not going to enjoy this visit. Then a random employee not sure what her position was but she took our drink orders and our server appeared right as she brought them to our table. She weirdly confirmed our drinks and then walked away and then finally came back a few minutes later to actually take our order. I found it very odd that when I told her I wanted the "Smoked Chicken Pasta" she had to confirm that was a real item on the menu, but then again their menu is large. So then we waited with our two complimentary biscuits and waited and waited and about 45 minutes later we finally got our food! My mom ordered the Original Pulled Pork Sandwich but for some reason they gave her the Memphis which has cole slaw, but since we were both starving she didn't care and ate it anyway. Now, when I read the menu I read the description as "pepper" not "peppers" so I didn't realize my food came with "bell peppers" which I am not a fan of. I tried to eat the dish instead of send it back but every bite became more and more disgusting and I just felt unsatisfied knowing that this dish was going to be $13.49 and I had to wait 45 minutes for it and it didn't even taste good to me since I dislike bell peppers and it was covered in them. We let the waitress know that I was not a fan and reminded her that we were trying to make a movie that started in 20 minutes and after 15 minutes the manager finally arrived at our table. I spoke with him and he did the usual, "oh we are sorry but is there anything else I can make for you" but what upset me the most was when I mentioned how long it took he became defensive and just babbled until I reminded him that we were going to be late for our movie. He finally shut up and comped both our dishes so we ended up just paying for our drinks and I left a decent tip to be nice. I'll give this place a second chance, but it won't be on a Saturday Night before a movie. At least all I missed were the previews.....

Q: positive

A:
I'm not much of a reviewer but I know customer service when I see one. The service in this location was truly an amazing experience especially when it was our first time eating Barro's Pizza. Kaitlyn (not sure if I spelled the name correctly) served us with an amazing smile despite of how busy she was. The Pizza was great and it was hot and fresh.Tim the manager did a great job by making sure we and along with everyone else was happy with everything. Tim and Kaitlyn trully helped Barro's earn a new customer. Thank You for the Great Service!