Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Ok, to start off with a few good points: the hotel is cute, clean for the most part, and when you do get someone's attention they are very kind and polite. However, for the most part my experience here has been negative. When we first checked in we were startled to find someone else using a key to enter our room! Turned out they had accidentally assigned the room to two parties! When we called the front desk to let them know what had happened they hardly acknowledged the problem and didn't try to make us feel better or safer about staying in their hotel! Boo! I don't like the feeling that they might give a key to just anyone to walk in my hotel room. Later, when we came back from dinner we found that our keys for the room no longer worked. I was happy they had changed the lock, but they could have informed us and given us new keys first! Secondly wifi is at least ten bucks a day, but in our room we could hardly ever connect to it, worst time connecting to the wifi I've ever had in a hotel AND it's not included?! Thirdly, we left our room for hours at a time in the middle of the afternoonwith the "time to tidy up" sign on the door, but when we returned 2-3 hours later nobody had been there. This happened two days in a row! I was really surprised by the negative experience, the hotel is really cute and fun, but the customer service needs definite work. Oh, but the valet and bellboys were the best! The rest of the hotel staff could learn something from their customer service techniques. They were always friendly, chatty, and willing to help. Overall if customer service could be improved at this hotel I would give it a 5-star rating. Some tips to the manager: if someone accidentally receives a key to a hotel room a guest is already inhabiting, at least give them a comp drink at the bar, or at the VERY LEAST have someone from the front desk run down to the room to apologize and deliver new room keys. I did not feel safe or comforted by the staff's reaction to this problem. Also, perhaps employ a larger cleaning staff. I've been to many hotels, resorts and inns around the country and the world and I have never had to wait so long for my room to be cleaned after I have hung the sign out on my door. This has to be either an under-staffing or training issue. Lastly, cough up the free wifi or improve the wifi access in the rooms. It's really abominable to make your guests pay to have access to wifi that's worse than what they could get at starbucks. I'm picky on customer service, I know, but to me it makes the difference between a long-term patron or a one-time customer. I will check around for other options the next time I visit. **I have to retract the previous statement about the "polite" people at the front desk. Shortly after I posted this my mother found a deal to stay 3 nights and get 1 free. We had paid for 3 nights and thought an extra night of rest before driving to VA would do us good. The woman at the desk was very short with us and very rudely informed us we couldn't stay the extra night despite having pad more each night than they advertised! It's really too bad about the service, I like the hotel, but the customer service here needs a SERIOUS tune-up**
Q: negative

A: The food is good when it's served warm. The service is consistently slow and at times awful. If there were more options In the area, I would never go here.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: The food here is not fresh, we got sick. Its tasteless and bland. Avoid.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: ughhhhhh..... Let's negate the price here because the meal was free and I'll still say, quite possibly one of the worst meals I have ever had. My chicken parmigiana tasted like something I microwaved from a Michelinas frozen dinner. On top of that, the waiter was a condescending eegit with a superiority complex. Listen to me and listen to me now, DON'T COME HERE! There are so many good Italian places in Las Vegas, that there is no need to stop at this self-righteous restaurant in The Rio. Do yourself a favor and go to Valentino in the Venetian or Rao's in Caesar's Palace. Cheers!
input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: Cozy, friendly Polish restaurant in beautiful Old Montreal area. Took a walk from our hotel to get here and turning onto Rue Saint Paul was simply magical. Modern buildings give way to cobblestone streets, historic 18th century (?) facades, and horse-drawn carriages. Yeah, it's hokey and touristy, but I'm a sucker for that kind of thing. But definitely nothing gimmicky about the food here at Stash. The ambience is unpretentious and friendly, darkly lit with a heavy emphasis on wood and old-world charm. A piano player slightly separated from the main dining area played through the entire time we were there, providing a lovely unobtrusive musical accompaniment to supper. We shared the beet consomme, a salad, then a sausage appetizer, a mixed plate with pierogi, potato pancake, stewed cabbage, and a breaded beef crepe, and a meat-stuffed cabbage plate. Finally, for dessert, we enjoyed a sweet cheese crepe. So nothing too exotic, but all well-prepared and tasty. These were recommended by our excellent waiter, who pretty much picked out our entire supper for us, checked in just a couple of times, and otherwise let us enjoy our evening. Delicious, homey, and reasonably-priced fare, we definitely enjoyed dining here and would love to come back next time we're in town.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
Hubbz took me right before they closed (we didnt know- it was last minute) but the staff was still super friendly- not all moody because we sat down a half hour before closing. We ordered quickly and the food was amazing! Happy hour wasnt bad either! I will be returning.. but this time a lot earlier so i can enjoy my food lol