Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I should have listened to the previous review! Was so excited about staying downtown, something I never do; checked in and discovered right away that the entire floor surface of the shower was peeling, silly me, I called down to the desk to report this problem, and with as much attitude as the not so friendly representative could muster informed me that maintenance must evaluate the problem before I could change rooms WTF ... customer service classes are desperately needed, you absolutely get what you pay for. PLEASE DO NOT GO HERE WITH HIGH EXPECTATIONS!!!!!!!! Beaware of the elevators these are danger traps.......

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Honestly the food was absolutely delicious. The only thing is upgrade for the onion strings they are far better than the fries are. The only reason I did not give it five stars was because of the service. Lack luster at best. It seems to be a bunch of college kids that really don't care about good service. I waited through one refill to even get a straw.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
Love this store!!! All of the employees are friendly and helpful! The pharmacists (Dena & Jennifer) are great! I drive past multiple other grocery stores to shop here because of the customer service!