Detailed Instructions: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Problem:This was a bad buy. It did not work properly and I am very disappointed with it. Not good customer service. After hours of troubleshooting we realized the unit needs to be returned for replacement. Hopefully it will end up working properly.
Solution:
Bad review