Problem: What would be an example of an negative review?

Answer: Went in today, excited by the items listed on a special board outside. And the food I saw go out looked and smelled very appealing. Waited for a few minutes, standing there awkwardly, finally was told to grab a seat. After a few minutes the sole harried looking waitress asked if I needed a menu. I said yes, and asked for water in response to her question as to what I'd like to drink. Never got that water by the way. Several other people came in after me, until each table was full. I kept trying to catch her eye to place my order, even waving my hand and saying excuse me at one point, but it was like I was invisible. After watching her take orders from multiple parties who entered after me, I gave up and left. As I said, the food looked and smelled good, hence two stars instead of one, but that didn't fill my empty stomach! They obviously need more than one server (I witnessed three people tired of waiting get up and go to the counter for chili sauces and chopsticks), but that doesn't explain why she took orders from people who entered after me, while completely ignoring me. It's a shame, I really did want to give it a try.

Problem: What would be an example of an positive review?

Answer: Who needs a dollar menu meal when one can get a delicious sandwich here. It's Vietnamese to go. Once you try one you will keep coming back. Still as good as ever. The owner is retiring but his son is taking over.

Problem: What would be an example of an negative review?

Answer:
Do not go here!!! They ruined my mattress pad that I have previously gotten dry cleaned at another cleaners no problem. It was shrunk and holes in it! I took it to the manager and he said oh yes we have problems with this manufacturer. A bunch of bull!!!! If you want your stuff ruined go here.