Choose your answer: is the following review positive or negative?

When I walked in, I noticed the lay out was like any other standard yogurt shop. From how the yogurt machines were laid out to offering generic toppings that can make yogurt as unhealthy as ice cream. I asked Elsie for taster cups and she handed me 2 without a smile or any type of greeting. I sampled cheesecake and pistachio first and didn't want either. The cheesecake flavor was too sweet which made it taste artificial and the pistachio flavor was too tame for me. Next, I had caramel corn and chocolate. The caramel corn refreshingly matched the taste of real caramel corn without being overly sweet and the chocolate didn't taste like a true chocolate. I decided on the caramel corn with white chocolates chips; sliced almonds; granola. I noticed the chocolate chips had a white coating and asked Elsie about it. She said it was probably a bad batch but they were still good. They still looked unappetizing and it made me question how fresh their other toppings are. As my friend and I were sitting down she said there are dirty toe nails on the ground. I looked down and saw at least 5 dirty big nails. I was appalled and told Elsie, she said she literally just got here and has been busy ever since. Whatever the reason she should have apologized instead of giving excuses and gone right away to clean them up. Those toe nails looked like they had been there for days and the entire time we were there she never cleaned them up. It's too bad because I enjoyed my yogurt enough to come back.

Available choices:
1). negative.
2). positive.
1).