Only giving one start because 0 isn't an option. When I walked in the entire staff was eating and just looked at us when we came in. The guy at the register had hickeys all over his neck and had no customer service skills whatsoever. The location was extremely dirty... And when we were eating in the lobby they turned the lights off on us, even though the drive through was still open they continued to rush us out of the door. Other then taking our order, there was no form of customer service ever put in to place.

negative

MEH... this used to be my favorite place years ago, took wife today, her black beans were cold and crunchy, I asked to see manager, he came over and immediately said "yeah, that's happened before, we keep them on salad bar and if anyone orders them, we just microwave some...." then he walked off with the dish and never returned..no apology...no meal comp..nothing.... "HOT" salsa wasn't hot at all. Prices were higher than other mom and pop places. I like the interior, its clean and neat despite being "out of date" on the good side: Clean, good service

negative

Best milkshakes ever!! I would definitely call ahead & order cause the wait is forever which I understand because everything is made to order. The burgers are great though & the milkshakes are made with ice cream!

positive

Excellent pizza; I had the potato, truffle, and fontina pizza. Vegetable sides were delicious. Good selection of wines at a fair price. Service was professional and fast. I will come back next year. This is a good Italian option in Vegas where everything is overpriced.
positive