I have to add my own one star review for Honda West. If I could give negative stars I would. I'll just describe their dishonesty and won't mention their aggressive and surly behavior they demonstrated when I was ripped off by them. Skip this place and take your car somewhere else. They sneakily charge for estimates. Shouldn't it be free for someone to tell you how much they will charge to fix a simple problem? Yes is the answer. I brought my car in for a simple fix not motor related. They told me to sign the paper and they would get back to me. They told the repair would be in excess of $400.00. My car is barely worth that much. Before I can get my car back, they tell me it will be $100.00 to get my keys. That is their estimate fee that I signed for. I would have never thought of them charging me for that. Shame on me for signing their dishonest papers without looking, but who would have thought I would be charged for an estimate. And shame on them for not telling me they charge for an estimate. NEVER GO HERE!
How would this review be described in terms of sentiment?
Select from the following. (I) negative; (II) positive;
(I)