Given the task definition and input, reply with output. Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

We were encouraged to stay at the Affinia as part of a group in town for a Chicago wedding. We booked our rooms 6 months in advance, with the promise of a brand-new, full service hotel in a great locaiton in Chicago. The lobby was non-existant (under construction). The front desk staff was incredibly rude and unhelpful. The hallways and elevators are small, cramped and uncomfortable. The rooms are great - great beds, great television set. NO ROOM SERVICE - the kitchen is under construction. The bottom line is that during our stay, this was NOT a full-service hotel and should not have charged what they did. We were totally disappointed, hope it will improve, but vow to never stay there and will recommend to anyone to check out one of Chicago's truly amazing hotels. It is not worth the risk with this unproven dress rehearsal.
negative