Problem: Well, it is awfully reminiscent of 'Sprinkles', except Sprinkles has better tasting cupcakes. Their frosting is really good though, I have to admit that I ate all the frosting, but then pitched the cupcake into the trash can because it was dry and tasteless. (I should mention that their cupcakes are a bit on the pricey side -- so one would expect them to at least taste as good as they cost.) I do go back whenever I'm in Scottsdale, only because it's in the same shopping center as Houston's (which is only one of my favorite restaurants ever), but I only go back because my kids want to go to 'the cupcake place' so they can eat some frosting. Then afterwards, they pitch their cupcakes into the trash can, too.
How would this review be described?
++++++++++
A: negative

Problem: DO NOT STAY HERE! Worst place we have ever stayed. Between noisy "neighbors" at 3:00AM and the fire alarm being pulled by pranksters at 8AM and 1PM on our first day of staying here. Oh, and the promised cooking utensils and pots and pans in your room to cook a "home cooked" meal, not happening. When I called down to the front desk, I was told that housekeeping would bring some up "right away". Didn't happen. When I asked the next morning what happened. I was told (by the same front desk clerk" - "Oh, We will have to get them from an empty room." Lovely. And this is only day 2. We have paid for a week. Stay tuned. If we could get a refund, we'd leave.
How would this review be described?
++++++++++
A: negative

Problem: I thought I would stop and pick up a quick dinner, what started out to be a quick dinner pick up, it ended up being a long dinner pick up. We always enjoy the food from panda express, our problem lies with the poor staff it seems like they are poorly trained and not up to speed on how to handle customer service. We ordered three or four entrees and rice and the containers were half full. You expect spots at the top, but not half-empty, when you're paying nine dollars for a box of food expect them to fill the whole container up at least almost to the top. The staff overcharged us by $10 and it took ten more minutes to figure it out and get a refund. You would think a national chain like panda express with the training program for their staff, so less mistakes and better customer service could be provided to the customers. I would stay away from this panda express if you were in a hurry. Very slow and poorly trained staff!
How would this review be described?
++++++++++
A: negative

Problem: Fantastic setting. Wonderful service. Good food - but not great. I've been here three times now, and the place is consistent. It's a very satisfying place to be - great setting (albeit a bit loud due to the beer brewing setup), great people. Good food (not divine but definitely tasty!) and the beer is pretty good quality - a tad watery. Overall, though, I'll be back again, I'm sure, because it's just such a fantastic experience overall.
How would this review be described?
++++++++++
A:
positive