In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. I am Raymond Thompson.
agent: Hello, how may I support you today?
customer: I got an invitation for Pasadena Strawberry festival from my step mom, can you help me to book a flight ticket to Seattle, within the price of 200?
agent: Sure, we are here to help you. May I know your connection limit?
customer: I need a connected flight.
agent: Could you please provide your travelling days?
customer: I want to start my journey on 08/07 and return at 08/09.
agent: To move for booking we need your airport codes.
customer: My airport codes are: PHX and SEA.
agent: Please wait for a while.
customer: Ok.
agent: Thank you for your time. We found a flight 1002 in Jet Blue and with a price limit 100. It is a single connection flight. Shall I proceed with this flight?
customer: Perfect, Please proceed with this airline.
agent: Thank you for making us to serve you, your ticket has been confirmed.
customer: Thank you for your service .
book