Problem: This is overpriced Mexican food and it's not even good. My husband and I went on a Sunday evening around 6:00. We were sat immediately. Our waitress wasn't horrible but she wasn't great either. She definitely had other places she wanted to be. We ordered guacamole which was mediocre at best. It's served on a huge bed of shredded lettuce so that it appears that there's more in the bowl than actually is. It makes it very difficult to eat. I ordered enchiladas and my husband ordered something that looked like taquitos. We could have gotten the exact same items and quality (not good) from any cheap Mexican restaurant in a shopping center for half the price. Needless to say we were unimpressed and won't be back!
How would this review be described?
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A: negative

Problem: I just can't. This place is disgusting. I don't know why I do this to myself. But I figured just because I had ONE not so good experience doesn't mean I should ax them out of my food choices. No. No. and No! This place must drench their food in grease. This time around, I ordered some garlic chicken dish that comes with "red fried rice." The garlic chicken tasted...."off." I can't really make out what the taste was but I definitely did NOT taste garlic. What's odd is that I tasted BAMBOO SHOOTS instead!!! Ummm...what!?!?!?! Why would someone put bamboo shoots in a garlic chicken dish!?!?! Two strong tasting flavors should NOT be mixed like that. And for those of you who know how bamboo shoots smell/taste like would know what I mean. With these nasty little creatures (or tasty, depends on how your taste buds are), you either love em or hate em. Chopstix, you utterly failed in my book. I don't care if you are less than 5 minutes away from where I live. Even if this was given to me for free, I would NOT eat their food. Stay away from here. I'm sure there are plenty, PLENTY of other "fake" chinese fast food restaurants here in town.
How would this review be described?
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A: negative

Problem: Are you kidding. This place is going to have a major disaster. The first night, our fire alarm went off in our room for over an hour. We called security, who rudely asked if we had been smoking in the room- NO! Had to wait in the hall as the alarm was so loud. While no one from security or "engineering" came, the older gentleman who brought our luggage up (yes, took almost 1 1/2 hours to get bags after we arrived) finally took care of the matter, or at least the loud ringing noise. He stood on a chair and started poking around and unplugging things to finally get it to stop. We called security again, and the very rude gal answering the phone transferred us to the front desk- she didn't even want to deal with the situation. However, the phone just keep ringing, ringing, ringing, and no one ever answered. We finally had to go downstairs. We spoke to the night manager. He reported someone would come and address the situation- RIGHT-We heard that before. We finally had to leave as we had two hungry small children who could not wait any longer. When we came back, the manager was unsure if the situation had been handled, as the "system" had not been updated. He said if there seemed to be any problems when we got upstairs, just to "call" him. Well, it was not ringing, but how were we to know if it was fixed??? Thank god our room was next to the emergency exit in the event there was a real fire. Manager agreed to comp the room for the night (at my request). This place is a hot mess Felt VERY unsafe, staff did not give a damn, and did I mention the whole dang place was dirty. Room service trays were sitting outside of rooms for days. The maid refused to make the bed as I left a small bag on the bed. We also attempted to call the front desk/guest services a few other times and again just ringing and ringing- no answer. The (family) pool was nasty. Trash was everywhere on the ground, lifeguards were chatting it up with each other, or starring off into the distance instead of monitoring the pools, and the chairs were so dirty. Several looked they were stained with blood. We ended up leaving as we felt it was too unsanitary for our children. Will never frequent this place again. It was disgusting.
How would this review be described?
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A: negative

Problem: One of the best places ever! Good drinks, good snacks, great people! Definitely worth a visit!
How would this review be described?
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A:
positive