Part 1. Definition
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Part 2. Example
I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Answer: positive
Explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.
Part 3. Exercise
My husband and I were there for a conference and had booked the room thru their website, when called to confirm had us down for only 1 night instead of 4, easily changed. First morning cold,cold shower, didn't complain,next day fine. Phone did not work, called every day to complain, and every day said it would be fixed when got back to room, never was. No dial tone, unable to call restaurant, or call for car or call for room service. Finally, on last night someone came to our room while we were there and did fix it. The hotel is beautiful, rooms great and everyone was so nice, even when I was complaining they were nice. Great gym area also, and love the restaurant. BUT, for the money I could easily find another hotel just as nice with a working phone.

Answer:
negative