Read the following article and select the best answer. Article: The revolution was over by the time Tom Ford started working in the fashion world. The expensive fashion design houses such as Channel, Yves Saint Laurent, and Christian Dior, which earned money by designing and making very expensive custom clothes, had lost many of their wealthy customers. To stay in business, they started selling more reasonably priced ready-to-wear clothing along with a wide range of accessories , that is, related products such as shoes, bags, watches. All of these products needed to blend with the clothing and with each other so that they made up a brand that everyone would recognize and wanted to buy. Though they did not use that name, each company needed a "master designer." Born in Texas and growing up in Santa Fe, New Mexico, Ford had a diverse background in the arts. Soon after completing high school, he moved to New York, where he studied art history, trained as an actor, and worked as a model. Following that, Ford completed a program in indoor design, but later decided that he was more interested in designing clothes than in decorating house. He was hired by the firm Cathy Hardwick in 1986, where he began to work as a fashion designer. His talent stood out from the rest and soon he moved to Perry Ellis, where he became design director. Then in 1990 he made an important move by taking a position with the New York branch of Gucci, the famous design house based in Milan, Italy. During his first years at Gucci, the company was going through a very difficult period. Its products were once considered highly desirable, and were worn by famous women such as Grace Kelly, Audrey Hepburn, and Jacqueline Kennedy. However, by the early 1990s they had lost their reputation for quality. Other producers had started making cheap, widely available imitations of the brand, and the sales of Gucci's own products had dropped. Things were so bad at one point that Ford was almost fired. However, some people at the company believed in his talent, and in 1994 they hired him to work in Milan as the creative... Question: Why did the author most likely write this passage? - To describe the career of Tom Ford. - To show why Tom Ford is the world's greatest fashion designer. - To explain why Tom Ford was constantly changing jobs. - To show the fierce competition Tom had in the fashion world.
To show why Tom Ford is the world's greatest fashion designer.

Read the following article and select the best answer. Article: Most people who experience bad service while traveling, shopping, or dining out do no complain. They accept bad services or products without making a sound. Why? Many feel complaining won't do any good. In fact, they're wrong, because companies don't want their customers unhappy. Not sure you can do it? Here are some ways to use when things go wrong. 1.If you have a complaint, do something about it right away. The longer you wait, the harder it will be to get your complaint solved. 2.First, complain to the servers. If they are not going to solve your problem, then ask politely to speak to a manager. And if that doesn't work, you can always request to speak to the manager's manager! 3.Demand a discount . Let's say you were promised a hotel room with an ocean view, but got a view of a brick wall instead; if you were promised a seat in the front of a plane, but got a seat in the back. You should do something about both of these situations. Ask a special discount. 4.Don't be passive. Offer ways you think the company can satisfy you. 5.Insist on the price you were told. If you are refused, get a manager's name and telephone number, and promise to follow up with a letter and a telephone call. 6.If all else fails, wait until you get home and take action. Call the company's head office, and speak to the most powerful person possible. Then follow up your call with a letter of complaint. If necessary, call the customer protection office in your city and complain. Question: To complain about something, you should _ . - wait until you come back home - prepare for a long time - talk to the manager directly - try to solve the problem actively
try to solve the problem actively

Q: Read the following article and select the best answer. Article: The greatest recent social changes have been in the lives of women. During the twentieth century there has been a remarkable shortening of the proportion of a woman's life spent in caring for the children. A woman marrying at the end of the nineteenth century would probably have been in her middle twenties, and would be likely to have seven or eight children, four or five of whom lived till they were five years old. By the time the youngest was fifteen, the mother would have been in her early fifties and would expect to live a further twenty years, during which health made it unusual for her to get paid work. Today women marry younger and have fewer children. Usually a woman's youngest child will be fifteen when she is forty-five years and can be expected to live another thirty-five years and is likely to take paid work until retirement at sixty. Even while she has to take care of children, her work is lightened by modern living conditions. This important change in women's life-patterns has only recently begun to have its full effect on women's economic position. Even a few years ago most girls took a full-time job after they left school. However, when they married, they usually left work at once and never returned to it. Today the school- leaving age is sixteen; many girls stay at school after that age, and though women usually marry older, more married women stay at work at least until shortly before their first child is born. Many more afterwards return to full-or-part-time work. Such changes have led to a new relationship in marriage, with the husband accepting a greater share of the duties and satisfactions of family life, and with both husband and wife sharing more equally in providing the money, and running the home, according to the abilities and interests of each of them. Question: At what age did most women marry around the 1890 according to the passage? - At about twenty-five - In their earl fifties - At the age of fifteen - At any age from fifteen to forty-five
A: At about twenty-five

Q: Read the following article and select the best answer. Article: "We're leaving you a great gift,"Papa once told us, " _ !"We thought this was another one of Papa's jokes.But Papa and Mama knew the true value of that gift.We children didn't -until much later.What great gift did our parents leave us? They left us the oil lamp On winter nights,I felt my way through the dark kitchen to get a drink of water for Papa.I was so afraid of the darkness that I never took the time to light the oil lamp or even to drink before I filled his glass.I always sipped from the glass on my way back to him, "Don't drink it all before you get here Miss,"Papa would call. They left us the milking Today I buy milk in bottles,pure and cold.But as a girl I had to milk the cows each day.Then after the milking I had to wash the milk pails and pans.I couldn't use soap,because the water had to be fed to the pigs.The same was true of the dishwater.Soap in the water would have made the pigs sick.But even without soap,the dishes must shine,Mama said.So we had to make them shine! Now we have the blessed telephone and the automobile.There's no barn to clean out,no hitching of horses.There is the warming magic of the furnace .There are the electric lights,with no oil lamp to clean.There are the vegetables that come in neat clear bags.If I want an apple pie,I don't have to climb a tree first. And there is always water!It comes from shiny taps. Now I know what Papa meant when he said, "We're leaving you a great gift.It's a great gift--the gift of going without.It makes you rich for all the days of your life!" Question: According to this passage, "the gift of going without"means _ . - to live with poor living conditions - to work hard - to be satisfied with something that one already has - to develop continually
A: to be satisfied with something that one already has