Problem: What would be an example of an positive review?

Answer: By far, my favorite place to play pool. My friend and I come here every weekend, around 1:00 or 2:00 am. Cool staff, clean place and above all, reasonable prices. We always play 20 games, and end up paying $20 to $35. The only downside, is that it gets very quiet. Nobody plays the jukebox because the songs are overpriced, and it doesn't have that much of selection. But besides that, this place is perfect. By the way, they don't sell cigarettes at this place.....

Problem: What would be an example of an negative review?

Answer: Zero stars!! I was referred to this place by our pediatrician for my son who needed an ear surgery. I came into the cramped waiting room with my son and my baby in a stroller. There was no sitting room for us, we stood over an hour without anyone informing the waiting room that doctors were behind ect. My son (4) thankfully had his ipad cartoons to keep him busy. We were moved into a room and proceeded to wait nearly another 30min when an MA finally came in. She immediately said that my son would have to turn his ipad off as she could hear it in the next room... A little appalled and usually reserved, I suggested that they should let the people i the waiting room know when they are 2 hours behind and she quickly shot back that some patients just take longer than others... That was it. I had had enough. I packed up my kids and headed out. Stopped by the front desk and asked them to shred my file and info because we wouldn't be back . Avoid this place like the plague!

Problem: What would be an example of an positive review?

Answer:
I'm giving 6 out of 5 stars unofficially, that's how great this place is!~ Not only is all the food amazeballs, but the service is beyond outstanding and stellar. I mean, talk about an owner taking pride in his business and giving his best. This is a total hole in the wall joint, but don't be fooled by its location or outside appearance. This is Korean Hawaiian fusion at its best! As soon as we sat down, we were given menus and boiled peanuts to munch on while looking over the menu. Already, we're off to a good start! There is so much to choose from, so just go with what you're in the mood for. What we ordered: Musubi: SPAM on top of rice, all wrapped in nori. There is a special sauce in there, quite possibly with a little bit of crack in it. Crack sauce. I love it. Yook gae jang: there is really nothing better that cures a hang-over than hot, spicy soup. This had all the right ingredients and the perfect amount of spice. I hate that some places skimp on the meat, or have wayyyy too much green onion, or whatever the case may be. But our soup had the right amount of each ingredient, which gets an A+ in my book. Jjam Jja Myun (Jjajang myun and Jjambbong in a split dish): The best of both worlds! I love both noodle dishes, but hate wasting the food because we usually can't finish it all. But this way, you get half a serving of the Jjajang myun, and then half a serving of the Jjambbong. Loco Moco: this heart attack waiting to happen is rice, hamburg steak, a fried egg, and then gravy poured all over the top. It's very heavy, very savory, but incredibly delicious! We opted to get our gravy on the side, so that we can limit how much gravy to pour over. I think it worked out for the best, so as not to overwhelm our taste buds with too much heaviness. Backtrack, I want to give some more kudos to the owner's son. He doesn't even need to say anything, just one look at him and you know that he is a kind and gentle soul who really just wants to provide excellent service to go along with the even more excellent meal. He noticed one of the girls in our group was very sick (she completely lost her voice, we later find out she had pneumonia!), so he brought some hot tea, lemon and honey...without her even asking. I just think that's the kind of service that's hard to find these days -- where they offer to bring or give something without you asking for it first. I really felt like he cared about our experience in his restaurant, whether just the overall experience or the quality and taste of the food. Thanks for one of the best meals we had in Vegas!