input: Write a negative yelp review.
output: I have now been here 3 times and my first time was great, as I stated in my first review. But my last 2 visits have not been a pleasant experience. I went for brunch a few months ago with a group of ladies, 25 of us, and our service was pretty terrible. First we had confirmed the number of people in our party the day before but they still seemed unprepared for such a large party. Our server was pretty rude as well, I swear she never cracked a smile. Our party arrived within 30 minutes of or reservation time, some right on time others a little late and we had the large center table and 2 booths. Our server stated after only 15 minutes and 12 of us being there that she couldn't hold the tables if we all weren't coming. We assured her we were and everyone did show up. It was the continual little things, not refilling water, not bringing fresh, chilled orange juice when we ordered another bottle of champagne for mimosas. Rolling her eyes and sighing when we asked for the check to be split and never saying thank you before we left. Last night was so bad I won't be back. I met with a friend for their pizza and wine special which I was super excited for. The biggest problem was the bartender, she was rude, inattentive and totally cut corners when it came to making us happy. We ordered a pizza and one of our toppings was goat cheese but only on one half. When our pizza arrived it had mozzarella on one half and goat cheese on the other when the mozzarella should have been on the whole pizza. This is a totally honest mistake and I can see where the confusion could have been in what we said and what she translated it to mean. But instead of apologizing she was a bit argumentative over what she thought we said when we ordered. To make matters worse instead of having a new pizza made she asked the kitchen to just add the mozzarella on the side that was missing it and re-fire it. What?! It was charred in some places, dried out and all together simply not very good. We were starving and contemplated sending it back, but twice in one night just seemed too much. There was a nice gentleman that worked there who asked how are pizza was, bartender chick never did, we actually had to get her attention the first time to send it back. We were in the middle of explaining why we didn't really like it when Ms. Snarky says "if you wanted me to have a new one made for you, you should have just asked." WTF?! I have worked in restaurants and usually when someone sends something back you remake it! You should have done that in the first place! She was so rude and it was really hard to even be polite to her at this point but I remained in the acting like a lady zone. The did take it off our bill and gave us a free dessert. Let me be clear, it was the gentleman who gave us the free dessert, he was very charming and apologetic. If Ms. Snarky was nice about everything I wouldn't be writing off Maizies forever, but the icing on the cake was when she sat at the bar one seat down from us to eat her dinner. I think that is very unprofessional but that wasn't what bothered me most. The lady that took her place behind the bar and Ms. Snarky had a 10 minute bitch fest complaining about customers and how they can be such a pain in the ass. The proceeded to regale each other with stories of how customers have annoyed them. We paid our bill and left. Ms. Snarky didn't say one word to us on our departure. There are so many great places in the same area with a much nicer staff. Those are the places I will be spending my money at.
input: Write a negative yelp review.
output: I purchased two Living Social deals - for pedis and waxing that I was really looking forward to using. I still have a couple pedis and several waxings left, but I do not think I am going back. The nail technicians were really inconsistent (sometimes I would get a soak, and sometimes I would not), my pedis took quite a long time (one was close to two hours) and the quality was OK. And finally, I left a voicemail to schedule an appointment and I am still waiting to hear back (it has been 3 days now). For a $65 pedicure this is not the pampering experince I would be looking for. Going back to the salons that charge a third of it and provide a much better service/quality. Sorry, but not impressed.
input: Write a negative yelp review.
output:
This is right around the corner from my store so I go here often to get the guys something to eat. Lately the drive thru has been running slow. This morning was the end! Pulled in and ordered, sometimes their screen isn't working and there isn't a display; this was one of those times but the girl repeated my order back correctly. Pulled forward to wait......and wait.....and wait. 22 minutes later the car at the window pulled away. When I got to the girl held out her had for money; no apology, no explanation or anything. I work in a service industry too but I would never NOT acknowledge that the people in line had been waiting an excessively long time. I asked what had been wrong as I paid and was told the car at the window had changed their order. So why weren't they parked while it was prepared and then brought out to them so the rest of us could get going? To add insult to the whole thing I was then handed the wrong order. And told it would be a couple minutes to get what I had ordered together. I asked for the manager, told her I wanted a refund. She gave me the pat lame answers that tell me she really isn't management material. "There was nothing she could do about the wait." Got news for you sweetheart, as management it is your job to solve problems, stave off disasters and think outside the box. I know, I started in a fast food place and now I own my own business (different industry but still its service oriented). I am truly disappointed in how this was handled. There are a thousand fast food places, now I wont mind driving around the corner because I wont be going back to Carls JR.