Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: My daughter and I woke in the morning wanting to go swimming. When we arrived at the pool the water was covered by a white scum. I then attempted to use both of the phones at the pool, one white phone and one emergency red phone, to call the desk. Both were out of service!!!! I am glad there wasn't an emergency. As we were exited the pool area I ran into a hotel employee and told her about the problems and then asked her to call us when the pool was clean.... never heard back. One more thing, in our room the furniture was mostly child friendly except for a large metal and glass outdated coffee table. Within 30 minutes my 5 year old fell and hit her mouth and began bleeding. They need to update this piece of furniture.

[A]: negative

[Q]: Spent two nights at the InterContinental on a business trip. This is a tremendous, towering hotel in one of the best locations in Chicago -- right on the Magnificent Mile and superbly convenient for shopping and well placed for the business area. My room was in the Historic Tower -- a 1920s Masonic Club which has been converted at enormous expense. The effort has been worthwhile. My room was very large and well furnished, with a beautiful bathroom which contained a separate shower cubicle. It had breathtaking views down Michigan Avenue. There is a superb recreation centre (with an impressive swimming pool) beautiful bars and a good restaurant, Zest, that serves a great breakfast. There is wifi in the rooms ($9.95 per day) and tea and coffee making facilities. No trouser press, but there is an ironing board and iron. The staff is friendly and anxious to please. I recommend this hotel in the strongest possible terms. It's expensive, but it will be difficult to find a better one in Chicago.

[A]: positive

[Q]: My wife & I celebrated our anniversary at the Knickerbocker & could not have been treated better. Before we were out of our cab, our bags had been loaded on a cart & we were walked into the hotel by a doorman. The rooms were well appointed & the entire hotel staff was very friendly. This is a prime location for shopping, sightseeing or nightlife.

[A]:
positive