Sentiment analysis: The first time I heard about MFC was when I was invited into a book club by a bunch of women at my new job about a year and a half ago. That about sums it up - women love this place, and go there to drink wine and be silly and talk about books from oprah's book club. I get it - there's a pianist, and fresh cut flowers and "florist" and "cafe" are right in the name. it's got "silly wine women" painted all over it. When my friend picked this spot as the place for our regular hh get-together for some late 20's 9-5ers it made sense. I went to the web site to check on pricing. I was annoyed to see salads for $15, sandwiches for not much less. No happy hour specials? Now I'm downright pissed. Then I went to check out some reviews and was surprised that so many yelpers had given it poor reviews for service and food quality. How do they justify the prices? And what's this about _microwaving_ the food?! But, my friend had been looking forward to trying MFC, so I zipped my lip and showed up. I like the space - the long, floor-to-ceiling storefront style windows let light stream in and the decor is simple and airy. I was the first to arrive and told the host who was at the front (I guessed a manager as he had an air of importance and hurriedness about him and wore a different colored shirt than the rest of the staff) there would be five of us. His response: "ooooooooooo-kaaaay." Nice attitude. Then, "Do you not have a reservation?" um, for five people at 5 o'clock? No, of course not. It was not busy at all, but he made a big show of wandering around the restaurant, finger to mouth and looking perplexed about my request. Finally I offered to sit at the bar until the rest arrived and continued to go "WTF?" when discovering there wasn't a glass under $12 or a bottle under $50. Again, how is this justified? When two other girls arrived about 10 min later, I flagged him down and said "we're ready for a table," and he again seemed noticeably annoyed (so much so that the other girls commented on it). I had envisioned MFC was hh hot spot, especially on a Friday, and kept waiting for it to fill up, but it never did and I still don't understand the issue. OK- one good, important point to note, our actual server was awesome. She was friendly, helpful and attentive. Gave informed suggestions/opinions when asked, etc. Then I found out that bottles were half off: ok, that's a little better. (Then one of the girls mentioned that bottles are half off all day, every day... Then why not put that price on the menu? To uphold some image of pretention? I don't get it and I'm back to annoyed). We got the Willow bread basket to share. The herbed butter overpowered the taste of the fresh breads and I had maybe half a piece (I'm a bread addict and surprised I didn't devour all of it - just wasn't that good. The best one was the cranberry). I ordered the "nachos" app for $8 and it was ok (one-inch bread slices smothered in jalapeno-cheese with avocado and salsa on the side). One girl got a wrap and loved it. Another got lobster bisque and said it was just ok. After everyone was done and had formed their own opinions on their meals, I shared my findings on no stove/microwave situation. They were all pretty shocked, especially in light of the prices. I was disappointed that the live music I had heard so much about didn't start up until 7, right when we were getting ready to leave. I really don't think any of us had an experience that would draw us back. (sorry this is so long. i try to edit myself, i really do)
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negative

Sentiment analysis: I am sitting here in the lobby as I write this. I come in to pick up my rental car and the young lady at the counter is extremely rude. She started attacking me because I didn't have the proper paperwork. I didn't know I was supposed to bring it because the manager I spoke with told me he had it. Well... They lost it. Go figure... She then started huffing and puffing and being extremely rude. I asked her to stop because she was making me totally uncomfortable. She still didn't. Then the lady got on her cell phone right in front of me and started making comments about me as a customer to her friends. Really professional! I have to use their service because my car is being fixed from the dealership, and they are paying for it. I had someone from the dealership come down to take care of the issue since the lady at the desk would not stop being rude. I couldn't take it. I love Jim Marsh Kia... But Hertz is ridiculous. Please do not use this office their customer service and management skills are horrible. Worst then Walmart.
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negative

Sentiment analysis: I came to this location to eat lunch with my girlfriend 3 days ago. We were both craving some good mexican food and thought we found a good spot. Unfortunately not. DIdn't start off bad, we were seated quickly and brought chips, salsa and drinks. Right after this our server, a lady with a southern accent, came to ask if we were ready.. nope needed a few more minutes. She must have come back only 30 seconds later. Talk about annoying. So we got our order in and started with chicken tortilla soup. It was okay. We got our food in a reasonable amount of time. But then realized we had no silverware, so we stole some off of another table. No big.. My girlfriend ordered 2 enchiladas and was only able to eat 1/4 of one before she started feeling sick and has felt sick since this meal. No appetite, nauseous, stomach pains and more. Which makes us feel it was food poisoning. I ordered a carne asada bowl special. 20 minutes later, two empty glasses and still no check up from our server. We finally decide to just get up and go to the front. The lady at the counter looked puzzled at why we came to pay empty handed and informed her that we hadnt seen our server since we got our food. Needless to say we will NEVER be back & will be sure to warn everyone we know.
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negative