Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

[EX Q]: Review: My stay at the James Hotel in Chicago was fantastic! The hotel was clean, modern and everything I had hoped for. The staff was fabulous and went above and beyond all of our expectations. All of our needs were more than met and I will be recommending this hotel to all of our friends and associates.
Polarity: Positive
[EX A]: true

[EX Q]: Review: My wife and I just spent a long weekend at the Hardrock Chicago hotel, and although I am not one to normally write long email, I felt it necessary to bring some of the disappointing experiences from our recent syat (2/14 to 2/17) to your attention.Issues included: Our friends ordered chocolate covered strawberries to be delivered to our room upon arriving on 2/14 and we never got them. Our friends later (on 2/16) asked us if we had received the strawberries, and we responded no. They then brought this to the attention of the hotel and we were pleasantly surprised to have received a complimentary bottle of champagne. We were then disappointed again, upon checking out, however, when we were accidentally billed for the "complimentary" champagne - which was later subtracted from our bill. The in-room DVD player didn't work. It was approximately 11 PM on 2/15 when we called the front desk for help with trouble-shooting the issue. The person responded friendly that "Al, the engineer, will be calling you back shortly" to help. 10 minutes later there was a knock on the door, and it was Al. A great and friendly guy, but we were waiting for a call back, not the arrival of a service tech - keep in mind it was late and we were already in bed. When Al was not able to fix the DVD player, he graciously told us "order a movie on us" - thru the in-house movie selection. The problem: that didn't work either. Again, Al was awesome, and called the service provider, but they weren't able to fix it until after midnight. Finally, after midnight Al called us back, but by then the "movie watching" mood had sort of passed. I ended up watching the film "Hitman" alone as my wife had already gone to sleep.The thermostat in our room didn't work, regardless of the temperature we set it to (set to 65 degrees - actual temperature = 76 degrees). We had so many other unresolved issues that we didn't feel it necessary to voice any more. ...read more
Polarity: Positive
[EX A]: false

[EX Q]: Review: The hotel is excellently situated for visiting The Art Institute or Millennium Park. It is an "old classic" of a hotel, and the main lobby is a must see, but I would not stay there again. The problem with any hotel dating from long ago (the current one was built in 1923-25) is that, even with extensive remodeling (which was done in 2007-2009) it is hard to create spaces that are comparable to what is expected today (in many cases the walls are load bearing so cannot be changed too much). We had a reasonably sized room (king bed and space for a desk and lounge chair) but the bathroom was very small with little space to spread out toiletries. Also, there was no coffee machine in the room - something I have come to expect in virtually all hotels these days. My major complaint about this stay was the Executive Lounge. It is usually worth while to pay the extra for access - in most hotels it is not much more than the cost of two breakfasts and there are usually some hors d'oeuvres in the evening along with a modest wine at a modest price. (Since we are currently at the diamond level in the Hilton Honors program, we get access for free at the Hiltons but I usually upgrade at other chains such as the Hyatt.) At the Palmer Executive Lounge I ordered a couple of glasses of wine (there was a bartender on duty) and was slightly surprised by the cost - $9/glass which came to $21.44 for two with tax and tip - and was even more surprised by the wine. It was about the worst wine I had tasted in many years. I didn't think it was even as good as Trader Joe's cheapest $2.99 wine that I tried a couple of weeks ago. Unfortunately I didn't get a look at the bottle to see what it was (although I did notice that she had to fish it out of the back of a cupboard). I noticed that a couple of groups in the executive lounge had brought their own wine in - and I can understand iot at the prices they were charging. It then occurred to me that the wine had been sitting around open for some time. I checked the room service menu and saw that they offered three red wines by the glass - the same three varietals as at the bar. The cabernet was a William Hill at $10.50/glass from room service. I presume that what I had had at some time been a William Hill that had been left to turn to vinegar. It was slightly more expensive from room service, but I hope that it was in a lot better condition.
Polarity: Negative
[EX A]:
true