When we first arrived at Crestwood Suite everything looked good. The person checking us in was very nice, but then everything went down hill. The room we stayed in was very dirty. On top of the refrigerator, and around microwave and stove was dirty. There was dirty and dust in all corner. The front desk also screwed up the days we were supposed to have our room cleaned. We were scheduled to have towels changed and trash taken out on Tuesday, that ever happened, and the full cleaning that was scheduled on Thursday didn't happen. After complaining to the desk, they told me the girl who checked us in was new, and had never scheduled us for any cleaning. We did have our room finally cleaned, but about 18 hours before we checked out, at that point why bother. If I had not booked on expedia, and would have last the money I paid for the room, I would have left and found another room
Is this review positive or negative?
Options are: A. negative; B. positive;
Answer:
A.