This is the content of an email: Dear Wine Enthusiast, This past week, we experienced technical difficulties with our email service and the email you received may not have functioned properly. We sincerely apologize for this inconvenience. We welcome you to come back and browse our wonderful holiday entertaining and gift collection with the added bonus of 10% OFF* until 11/30/01. Please remember to use the code E21A when ordering. Thank you and happy holidays.

Subject: 10% OFF + Holiday Gift Guide

This is the content of an email: Christine hasn't reached David Kelly but is trying to meet with him today. I need to send comments but I was hoping to speak with V&E first. Jim is available in the am. Jim has not heard from CSFB.

Subject: UBS

This is the content of an email: Attached is a listing of the top 200 customers on EOL ( as provided by Dave Forster's EOL Team). We have gone in and started to cross reference the customer overlay to determine who the PHASE 1 ( top 10 or 15 ) target customer identified as the most important for each business unit/region. Can you please add your input for your region first thing on Friday A.M. Thanks and if there are any questions, please give either Frank Vickers or myself a call. BT

Subject: EOL Customers.xls

This is the content of an email: Normally, these scheduled SAP outages are planned with the major user bases via a communication released 3 weeks in advance and subsequently approved. The notice you received today was a reminder notice. This outage is due to our quarterly production build schedule for SAP upgrades to the HR environment ("hotpacks"). We rescheduled this weekends outage earlier today after consultation with HR and the tentative and future date will be mid-January. At this point no additional outages are planned for the remainder of the year. The revised (cancelled) notification will go out tomorrow.
Subject: SAP Outages