Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Really delicious food,I strongly recommend their chilaquiles. I could eat them everyday and never get tired. The Horchata is also amazing it is refreshing, home made and with an almond taste to it. They also have excellent service, It does get packed during rush hours of dinner and lunch but that is because the food is top quality and the wait is never too long.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: We were on vacation and we had had a big lunch, so we wanted to have ice cream because we weren't that hungry. We asked the front desk person at the Sheraton what places he would recommend. He highly recommended Ritas. So we decided to give it a try. When we got there, we asked the girl who was behind the counter if the facility was peanut free, because my dining companion has a severe nut allergy. The girl was super friendly and energetic. She was very helpful with the peanut allergy, and would get whatever we needed from the back. The ice cream was pretty good! We would go back there if we go to Pittsburgh again!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
These guys suck! They have two automated self checkin counter. So we walk up, see a long line and say.. hmm.. why don't we give the automated thing a try After going through a process of 15 steps, it says "please contact customer service". In the meantime, the line gets longer by 4 more people. It took us 45 mins to get to the counter. Imagine that when you are on vacation. We got the car etc. OK. I finally asked the person at the counter about the self service machines. They said "Those don't work 90% of the time". If you know that, why don't you remove them! +1 star for having the car I asked for.