Q: negative

A: Customer service is awful. Every person we have encountered here is short with us and downright rude. The rooms are not cleaned very well. Our towels were dirty and the shower is rusted. When walking back to the room last night at 11:30pm with my guy friend we encountered a group of guys shouting and starting to fight and there was no security in sight so we picked up our pace to get out of the area. We booked on hotel tonight and got a cheap deal since we were just doing a quick one night trip we didnt think we would care. We definitely will never come back to this hotel. And plan to notify hotel tonight of our awful and disapointing experience.

Q: negative

A: The location is convenient but I've had a few negative experiences with the staff. Also, I tend to get really unpleasant attitudes when I come in with orders I need to ship internationally, which is odd but definitely a pattern. I will say that friends and family have said the exact opposite and have great experiences so maybe this is just a hit or miss kind of thing. Either way, I don't mind making the trip to the USPS over on Spring Gate. It's busy every time but those employees are so much friendlier to customers.

Q: negative

A: there ok

Q: negative

A:
A large selection to be sure, but this is not a good place to buy a build your own six pack: there is no discount for buying 6 at a time and the singles range from $3.50-$11. A build your own six pack should cost between $10-$15 unless you're buying it from a bar, not $18+ for average beers. Granted they have lots of premium singles that are reasonably priced in the $4-$8 range. Maybe I'm just used to lower prices in Massachusetts, but $24 for a six pack of domestic craft beers seems ridiculous. Come here for a regular six, a magnum, or a couple of premium singles, but don't get hosed on their build your own six packs. If you're after a build your own, go to Giant Eagle Market District in Shady Side (good selection, $12.99 for a build your own) or the other Itz Doggin It in Squirrel Hill on Murray ave - they're still on the higher end at $14.99, but at least it caps out there.