Definition: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: Apart from the location, great, but it stops there. Upon check-in, I was informed I would have a queen bed. I asked for a king size bed, and I was told there would be a charge for going up to a king. GIVE ME A BREAK, a surcharge for going from a queen to a king. When I got up to the room, it was like a oven. I could not get the air to work and needed to call twice before getting service. Everything in the room had a charge associated to it, even down to the coffee, $1.00. Now what's up with that? I was very disappointed in the size of the bathroom. Very small. I have stayed there twice and with so many other options, I feel this will be my last.

Output:
negative