Q: positive

A: I had a great time at the festival. I had VIP access and vodka tent. Food was great, weather was amazing and the band line up was outstanding. Especially Metal Head. You guys must have them again next year! I understand all of the other concerns regarding shade coverage etc. Is this your first outdoor festival? Come with sunscreen, a hat and comfortable shoes. Pretty simple, I was there from Noon until 9 p.m. and survived just fine. Whiner complainers can suck it! Can't wait for next year! Same guys at EaterAZ do the Taco Festival this October 19-20. Buy tickets early!

Q: negative

A: I'm sure being a get go employee is not what one aspires to be in their youth, but it CAN'T be that bad. Since I frequent this location often, ( twice a day on average) I'm aware of the late night rush for fast sandwiches and snacks. And since I work night shifts, I see what a disaster it can be. But the employees....Where do I even start? I've always written off their rudeness and complete lack of common courtesy as just them hating their jobs, but recently I've been so utterly appalled by their behavior I just have to say something because its just not right. Two weeks ago my car key snapped off in my trunk. I had my spare, but the remote entry battery was dead. Of course, my cel phone was locked in my car. I went inside to try to call AAA. " Do you have a phone a could use?" I asked the man. Silence. " excuse me could I use your phone? I asked 3 times before I was even acknowledged and after about 4 minutes of back and fourth between employees it was decided I was allowed to use it. The cashier tossed the receiver I guess in my direction and, without ever even looking at me " what's the number" ? The receiver to my ear, I could hear he was just pounding away, typing in random numbers. He did this about four more times and then claimed it wasn't working because I didn't know the number. I handed him the triple A card so he could read it off that, but he just looked at it, said " that's what I just called " and that was it. Ok. Thanks for the help. A stranger let me use his cel phone and took 45 seconds. Two days later, again exhausted after the night shift, I waited to be checked out by any one of the 4 employees hangin out at the deli area. After minutes of debating over which cashier was going to ring me up, a tall girl w long, straight hair came meandering over with a coffee cup suctioned to her chin. It stayed there the whole time. You know, like what a child does? A few times she adjusted it, making disgusting noises and the whole time touching her mouth, face and hair. She rolled her eyes and pounded away on the screen with her nails that had yellow plastic bows on them when I asked her to scan my advantage card. Oh I'm sorry, perhaps it would be easier to ask for it if you didn't have a cup stuck to your face. She also never once said a word to or even looked at me. Until I said have a good weekend to which she replied under her breathe " ummmmhmmmm ok". Nice. But the most disgusting display came the next night. A deaf couple was ordering sandwiches, and the red haired cashier, a short, heavy set deli woman, and the tall man who I inconvenienced by asking him to type 7 numbers into the phone, were making fun of them. " how am I gonna wait on them when they can't hear nuthin?" Waving her hands in an attempt to imitate sign language and speaking " like a deaf person". Laughing and poking fun while I waited for a cashier and they patiently waited to order. The deaf couple smiled the whole time, completely aware of what was going on, and trying to be the bigger people. I give them credit because I would have snapped. The short woman pointed to the cashier and literally screamed at the " YOU'All NEED TO PAY OVER THERE" her voice booming through the store. The red haired cashier,as she was ringing me up, heard it and burst into laughter. When the couple turned around, the woman rolled her eyes and her boyfriend put his arm around her and mouthed " it's ok, don't worry about it" in his " deaf guy voice" ( NOT my words). I'm aware that this location is about convenience , but there has to be better people out there. Management needs to really step in at this point because its simply out of control. I can handle people being rude to me on a daily basis, but I hate to see others, who can't even hear what they're saying, be treated like that! It was awful and every trip there becomes more uncomfortable. Come on, get go. Step it up. New employees, a new training program, something! This is not right!

Q: negative

A: I've been to this place a couple of times and food was GREAT and so was the service, but last week...BAD, BAD, BAD...and would never go back again. First of all, any of you been to this place, the tables are very close together. So, after we were seated and ordered our food, another couple sat next to us. Well, there was a guy talking to the other couple next for about 15-20 mins at a time, well he scooted between the tables and his BUTT was literally next to our appetizer, wine glass, and face. He was so rude. Not once he realize what he was doing, we scooted the table away from him, it just gave him more room to scoot towards us. We kept moving it 'til it was joining the other table. It was gross, completely ruining our evening. To top things off, the lasagna was cold in the middle and really lacked flavor, so was the blackened salmon dish. We did have a pretty good glass of wine, no question about that. That was the only good thing out of that place. After our meal, we mentioned it to the waitress, and she said the guy we were referring to was the owner. You would think the owner would have been more courteous towards his customers, but hey he's the owner. If that's the way he wants to run his restaurant, then we are definitely not going back. If you like the owner's BUTT in your face or the smell of BUTT, this is absolutely the best place to go all day long and would highly recommend it. If this is your preference, please change my 1 star to 5 stars.

Q: negative

A:
We've eaten at the Grand Wok about four times. This last trip to Vegas we went for dinner. We weren't impressed with our choices. Don't order the Orange Chicken! The Spicy Tuna Roll was good. Service can definitely be improved. The place is pretty pricey. Stick to sushi dishes and you'll be ok.