Choose your answer: is the following review positive or negative?

This review is based not on an appointment but on my ability to not make an appointment. Just to be on the safe side I called stores to ensure that they had a few dresses in size 14 that I could try on. I was told at J. Majors that they only have 10's maybe a few 12's (street size 4-8). The excuse that "this is what they send us" is not a valid one. In my search for "the dress" I have been to quite a few stores that have selections for all sizes. A street size 10/12 is not large, yet J. Majors doesn't feel they need to have dresses for that size and cater to street sizes 4-8.

Choose your answer from:
a). negative;
b). positive;
a).