Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: My stay at the Ambassador East Hotel was a pleasant one. I loved being able to take a quick stroll to Michigan Ave for some shopping. I also loved the Pump Room. What a fun place to hang out and enjoy a Blood Mary. The front desk staff was wonderful with my check in since my reservation was lost. They found me a room immediately even though the city was book up. I thought the rooms were clean and well maintained. The shampoo was great and I decided to take it home with me. I am looking forward to another stay at the Ambassador EAst in the spring when I return to Chicago.

[EX A]: positive

[EX Q]: The staff at the James Chicago hotel seemed determined to make my stay a horrible one. When I entered the establishment to check in, I was ignored. The clerk let half a dozen people in front of me before she even acknowledged me. Thinking room service would be better, I relaxed in my room while I waited for my food. By the time it reached my room, it was cold AND the wrong order. Disgusted, I went down to the pool only to find it was closed for maintenance. All the restaurants the hotel recommended were one-star, and none of my regular channels were on the tv. All in all, it was a bad stay at the James hotel in Chicago.

[EX A]: negative

[EX Q]: This fantastic hotel has it all: luxury, an excellent location and a fun atmosphere. The rooms are spacious and well decorated, and the staff is always helpful and courteous. Whether you're traveling for business or fun, I highly recommend the Hard Rock Hotel in Chicago. I stayed there with my wife recently, we were on a short weekend break and we wanted to enjoy the music an just have fun. The Hard Rock certainly delivered what we were looking for. The hotel is in a central location, within easy reach of the main tourist spots in the city, however, there's superb food on site and the best entertainment you could wish for, so there's barely a need to leave to hotel! (well, we DID leave the hotel to see the sights, but you know what I mean). My wife and I particularly enjoyed the gym and spa facilities, including a relaxing massage. This hotel surpassed our expectations in every possible way, and we'll surely be staying there again the next time we visit the Windy City.

[EX A]:
positive