Problem: What would be an example of an negative review?

Answer: We had come on a Sunday night and for some bizarre reason a birthday was being held in the bar area. So with that being said it was impossible to get around to go to the bathroom directly unless you went the long way and then when it came to our food and drinks the older lady that was our server took forever to come over to bring us our food and drinks regardless if it was a soda or water. Whenever i go to restaurants and am thirsty the servers wont be there to ask if you would like a refill or not. but the days i am not thirsty they are there non stop which is great. Bad luck maybe. The chicken tacos were disgusting. The fish tacos apparently were okay. So next time i suppose I should try that instead of the chicken tacos.

Problem: What would be an example of an positive review?

Answer: I was just talking with my step-mom yesterday about how hard it is to find a decent Thai place these days, and how everywhere we used to go has seriously fallen short in the quality department. I then remembered today about a Thai place that opened fairly recently down the street from my house and figured I'd give it a try. I got to Sun's Thai Food about 45 minutes before closing, and was immediately greeted with a big friendly smile from one of the owners. I decided to order to-go, and she handed me a menu to peruse. Once I was ready, she had the waitress (her daughter-in-law) come up front to take my order. She was also extremely friendly and told me the wait would be about 15-20 minutes. I actually ended up waiting about 35 minutes...which really wasn't a big deal to me, I wasn't in a rush. During that time they never forgot about me. They acknowledged me with a smile every time they walked behind the front counter and apologized for the wait, assuring me it would be ready soon. And when it finally was, they handed me my to-go bag, thanked me for coming in, and wished me a pleasant evening. The customer service alone would have made me give this place another shot, even if the food was sub-par. While I was waiting, I had overheard a group that was dining in exclaim "Oh my gosh, this Tom Yum soup is incredible! Everything is so good!" So I was very excited to get home and eat. Fortunately, I was not disappointed. Tom Yum Soup w/ Tofu - It was, indeed, INCREDIBLE! I always get nervous when I order Tom Yum with tofu because, for whatever reason, a lot of other Thai places seem to have a different recipe for the tofu version than their regular Tom Yum Kai. But this was exactly what I was looking for - hot and spicy lemongrass soup with white onions, tomatoes, mushrooms, scallions, and all of the wonderful spices that make this soup what it is...but with tofu instead of chicken. The scent of lemongrass hit me as soon as I lifted the lid and I was immediately sold. It was so fresh and flavorful, I couldn't stop eating it. I hardly left myself any room to enjoy the rest of the food I ordered. I highly recommend it. And I'm willing to bet that both the Tom Yum Kai and Tom Yum Koong are just as good. Fried Wontons (?) - I ordered the Crab Rangoons, but I'm pretty sure it's not what I got. I think I may have actually been given the fried wontons, because the inside definitely didn't have any cream cheese and tasted like pork. I was only slightly disappointed since I was really craving cream cheese filling, but despite this...they were still pretty good. They were not at all greasy or soggy. They had a nice crisp texture and I was pleasantly surprised that their sweet and sour sauce was slightly spicy. (But not overwhelmingly so. It had the sweet and sour flavor, with a bit of heat in the aftertaste. Excellent.) Pad Thai w/ Tofu - As soon as I opened the box, I thought "Whoa." This was the sauciest Pad Thai I've ever seen. (And in my mind, that's not a bad thing.) I usually have to ask for some extra sauce at other places because the noodles tend to be dry, but that was not a problem here. That sauce had great flavor and the tofu was cooked perfectly, fried and slightly crunchy on the outside. I'm not sure if the waitress heard me say my spice level on this one, because it ended up being very mild. However, they did provide a couple containers of chili paste which easily rectified that. The box did not contain any lime or cilantro, which I may ask for next time to see how those flavors compliment the extra amount of sauce. They threw in a side of rice, which I didn't order. So that's pretty cool. (It'd be more so if I actually liked rice to begin with.) They also provided plastic ware w/ napkins, soy sauce, and the aforementioned chili paste...so I had pretty much everything I needed to consume my dinner without ever popping into the kitchen. Overall, I'm extremely impressed. And I will definitely be bringing my family by to give it another go. (My step-mom especially!)

Problem: What would be an example of an positive review?

Answer:
Eggplant pizza is the best. the pasta is just ok. they are nice on phone and average on wait time. The short delivery girl is very sweet an nice.