Input: What would be an example of an positive review?

An example of an positive review: I've tried LA Fitness, Pure Fitness, and other gyms in the valley. So far i am really liking the 24 Hour Fitness facilities and staff. Pure and LA always seem like meat markets to me, and smaller gyms will just rip you off. This gym never seems too busy and they have decent cardio and weight equipment.

Input: What would be an example of an negative review?

An example of an negative review: Worst McDonald's I have ever been to! The area is bad but the employees are just as bad no customer service and just do not care about the customers just themselves and their jokes even the manager acts like a teenager talking about parties and using bad language in front of my child. The food was also not fresh I stopped there since its the closest to my work but I will drive an extra mile and go to the one on Sunset and Eastern WAY more professional and fresh!! Who ever owns this McDonald's has no clue on the behavior of their employees!

Input: What would be an example of an negative review?

An example of an negative review: I rate them so low due to several issues experienced in one visit with service of the kitchen and staff. The food quality was excellent, however the experience could be attributed to numerous scenarios such as a new restaurant, kitchen, food runners, or servers all culminating in this less than ideal experience. I do credit the manager with taking steps to correct the experience only after I had to ask for the manager to visit the table a second time. Let me explain... Lunchtime service there is a zoo. They're in a great location and they have a good reputation for a quality product. This was my first visit with a co-worker. Service took a little longer to visit the table and get our drink order but that's not a major issue for me, since it was busy. I went with the Zinburger with kobe beef and zucchini fries. Some of the questions I was getting from the server gave me the impression she was new, and I asked her to confirm that she got the Kobe beef upcharge for my burger. My dinning buddy ordered a regular burger with truffle fries. The burgers took some time to get out, most likely due to how busy they were. As we noticed tables around us getting their burgers we figured we were next. Then the table that sat and ordered after us got their order and I felt a mistake was made. Then the truffle fries were dropped off at our table, with nothing else. The food runner dropped food off at the wrong table and never confirmed the order with the guests. That was our order. Shortly after the server came by and realized the issue I had already discovered. She apologized for the confusion and the manager came by to apologize for the issue as well. Our order was remade and delivered. My burger was overcooked but it was still delicious. The quality of product is very good. My zucchini fries were seasoned and breaded nicely but I would have preferred them a little more crispy on the batter. I informed the server that my burger wasn't cooked correctly and showed her and she agreed claiming to inform the manager. I wasn't about to send this burger back because I was teetering on hangryness. Once the check came out they comped my burger, which I noticed didn't contain my upcharge for kobe. So I ate a non-kobe burger after I specifically asked, and checked that it was included? Additionally, I was not thrilled that they were insulting me by asking us to pay for the other items. So I had to request the manager again and after I pointed out the lateness of the food and the incorrect burger and it being overcooked she said she would comp the entire meal. That was the correct course of action in my opinion however I should have never had to request to speak to the manager a second time. We did leave +20% tip in cash and I hope this proves to be a good learning and training experience for them. I think this will be a great spot for burgers but maybe they still need to figure out their logistics. I still want to try that Kobe burger but may need to wait on a day they won't be busy in a lunch rush and they've worked out their kinks.

Input: What would be an example of an negative review?
An example of an negative review: So we went back for the first time in 3 months or so, and both were we disappointed. While there were several highlights, so much was just awful. I felt a review update was necessary. THE GOOD: -my wife's petite filet was fantastic. cooked to perfection and great flavor -the special drink (the Godfather) was excellent THE BAD: -my steak was DISGUSTING... 18 oz ribeye was super thin (like chicken parm thin)... it was all grizzle and looked like it had been breaded and sauteed like a porkchop... I have never seen a piece of beef look this way in my life... needless to say, I sent it back (never heard from a chef or a manager, and the place was dead) -the wedge salad was not nearly as good as we've had at Twin Creeks in the past -the grilled asparagus was too wet (I am assuming with too much olive oil) THE TERRIBLE: -the bartender who served us was not very polite or kind... she tried to be helpful, but often came across argumentative and condescending (not only to us, but also to her co-workers)... when ordering my steak, I requested a thick cut. instead of being helpful and noting 'thick cut' on the ticket, she said there's nothing she can do about it... this is the first steakhouse I have been to where I was told they would not look for a thicker cut... next, after being served a thin, grizzled, wet, porkchop skillet looking piece of meat, rather than resolve my dissatisfaction, she tried justifying what I was served; this, while also being condescending by lecturing me on steaks (hello, I eat out nearly every day... I have been to nearly every steakhouse in Las Vegas and have a wife who can out cook most of the chefs in this city... I know food)... to top it off, she scolded her fellow bartender (maybe he was a bar back, but he made one of my drinks for her, which came out great) right in front of us, in a volume and tone flat unacceptable... you should never treat a coworker the way she did, and NEVER in front of customers The place was dead, which seemed unusual for a Friday night. I wonder if they changed chefs, suppliers or something else... It would explain our terrible experience and why the place was empty.