I was so looking forward to eating at a Daniel Boulud restaurant and was very disappointed in the service. It took 15 minutes from the time we were seated before our server came to greet us and provide menus to us. After about 10 minutes, we had to ask for menus which then came 5 minutes later. No apology from the server was given for the wait, and the restaurant wasn't even busy in my opinion. There were a fair amount of empty tables around. In addition, when we sat down our party had two dirty napkins at the table that we needed to have replaced and when the server took our order, she forgot a person in our party. She was about to walk away and then we had to speak up and let her know she didn't get his order. In addition, my friend ordered a soda while the rest of our party ordered cocktails. We all got our cocktails in a normal amount of time. His soda took FOREVER. We were all so annoyed at this point we were ready to just cancel the soda. Soda should not take longer than cocktails to come out. Any of those things alone may not have been a notable issue, but all of them combined definitely left us feeling irritated. As for the food, it was decent. I had some of the charcuterie plate and cheese plate our group ordered and then the French Onion Soup and Brussels Sprouts on the side. I also tried the short rib pasta dish my other friend had. Nothing to write home about, just average. To be fair, I was a little put off with the service by the time the food arrived that I didn't give the food much thought. Nothing was going to save my experience. I should say though that my friend had the duck and he inhaled it, which he told me turned out really well.
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negative