Q: the location i wanted to yelp is the one on fremont, the source of our grief. but as this location was erroneously listed on our receipt, it can play too. we booked a two day rental on kayak.com. it gave us the fremont location, we chose noon- noon times, thurs-saturday. we got there just after noon. one would think they would have a car ready. nope. she said it would be ten minutes, that the guy was cleaning it. it was another 20 before it was ready. we got the car at 1230, with half a tank that she tried to persuade us to fill up by paying their prices. pass. our ticket said to return at 12:20 on saturday. we brought the car back at 12:20 on saturday to see a closed location. yep, closed at noon. why would they advise us to return the car after they closed? problem 1. we walked around the building looking for a drop box or a person, nothing. problem 2: we had arranged to have friends who live locally to pick us up and bring us back to the hotel. we had to cancel that and inconvenience them. problem 3: we had to wait on hold for like 15 minutes to get a human when we called. she did not apologize. she was unable to provide options. i had to suggest that maybe she look for other open locales in vegas and offer to pay for our taxi back to the riviera, where we were staying. problem 4: she suggested the hard rock hotel but said she could not get us a taxi back. I wanted her to confirm that we would not incur extra charges as we were not late and additionally inconvenienced by them. she said she was not the billing person but the booking person. HELPFUL! problem 5: I told her that i had seen a hertz desk at our hotel and could she find out if we could return the car there instead of the hard rock hotel. she was unwilling to make the call and said she didn't know. WTF so, we decided to stop at our hotel on the way to the hard rock. the woman there was awesome and said of course we could drop it off. she apologized for the hour we had wasted, having to inconvenience our friends and being on hold. when it seems too good to be true, it usually is. while she PROMISSEDDDD us that we would not be charged, of course we were. got the credit card statement today and were charged an extra day's fee. while it wasn't like talking to hp or comcast, it took about 30 minutes on the phone with two different hertz guys, neither particularly skilled at basic mathematics to resolve the problem. FUCK HERTZ

A: negative

Q: I'd give it 2.5 stars but someone needs to fix the music issue and hopefully a low side vote will encourage it. (BTW, there is a big frackin knob for the volume. Turn it counter-clockwise) Like many of the reviews on here, I was hoping for awesome and I got moments of cool with whole smattering of average. I have eaten at 90% of the steakhouses here in town and I have a pretty good feel for what is hip and cool. Ambiance- The music is WAY to frackin loud. It's bad form to have to yell at my wife who is 3 feet away from me during dinner. I have 6000 watt home theater with 4 18 inch subs so I'm not in the "If it's too loud your too old club". But for an upscale steakhouse in an amazing casino it's just amateurish. I get concepts and this one just sucks. Nor is this the place to bring clients to discuss business. It is however a good place to bring inlaws because you won't be able to hear them. Annoyance factor minus 2 stars Food- We asked for a heavy peppercorn rub on our steaks so much so that the steaks would be "ruined" with pepper. They brought our steaks cooked perfectly to temp and with a thick coating of peppercorns. PERFECT! I had the STK Bold Sauce and my wifey had the creamy horseradish. My sauce was good if not a bit too sweet and the horseradish cream sauce was blah. We had the truffle fries (LOVED), Asparagus (good as it can be) and mac and cheese(Eh, cheesier and more crunch please) If I had to find fault It would be that food came out a bit too quick. It was about 5 or so minutes after the apps were completed. Overall N9ne, Botero and Brand have a better product. Minus .5 stars Staff- The FoH girls were cute, dressed well and very friendly. No complaints here. Bar staff was interesting- My bartender told me her signature drink was a cucumber and basil martini. She said was it amazing and I asked, is she so sure that she will buy it if I don't like it? She said no. Fair enough, except the bartender next to her had a group of folks come in. Couldn't tell if they were friends or business but there were 8 of them in the group and he proceeded to make them all drinks and then tell the group that the whole round was on them. Hmmm.... I joked to my girl if I could be part of their group. She didn't get it. Oh and the cucumber martini at union is way better. Our waiter was awesome as was the buss staff. He was polite, fun and knowledgeable about the menu. I probably won't be back as I'd rather go to N9ne or Botero for the same price and not have to deal with the frackin music. Plus N9ne has a cool vibe that is way more my liking than "Steak at the Roxbury" feel of STK.

A: negative

Q: It's my, hmm, I don't know, maybe 10 years of attending CES. Yes, we all geeks and rocket scientists do get to gather and socialize even once a year. And when we do, we do it in a big way, Vegas-style, of course. And on one night, we had to take one of our clients for dinner. Enter Sensi...this after we've called a few dozen restaurants for a reservation with no luck. So yes, Sensi was our last resort and I'm absolutely glad dinner was on company expense because if I was going to pay for it on my own, you won't see me here. No value whatsover for your money. Let me explain, lest my review is removed again for lack of "first-hand experience" (yeah, whatever). Let's start with the menu. Well, it's limited and a mish-mash of Asian and Italian-inspired dishes, with a couple of meats and fishes thrown in as a after-thought. And, oh, they don't have any special. The service was lacking or rather we didn't see the server unless we call him. And I won't normally do that in a restaurant. Besides, it's his job to regularly check on his table. Not the other way around where I have to see who's missing something on our party and tell it to the server. And when we're served with what we have ordered, well, I'm speechless. Speechless because I can't really say something about it. And take it as a bad thing. It just lacked some umph. I was really hoping that dessert would somehow save Sensi, but no. Like a song, Sensi is one-note, monotonous. Didn't fire up my senses whatsover. Makes sense?

A: negative

Q: I definitely would not come back based upon my experience tonight. Slow, is an understatement of the time it took for the drinks and food to come out. An hour and 15 minutes to get the meal to completion is a bit over-the-top.

A:
negative