Sentiment analysis: Don't waste your $ on less than par food. I am eating the seafood sampler as I'm writing this and "it sucks" is a severe understatement. The eggrolls are horrible tasting and have a weird texture. The crab cakes are bready with a small amount of crab pieces and have a strange taste. The only thing edible are the shrimp which are your standard breaded shrimp you can get for $5 at your grocer's freezer. If you're craving seafood don't bother getting it here. You will leave hungry, angry and $15 poorer.
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negative

Sentiment analysis: I am giving this restaurant 1 star, only because my entree was actually good. Otherwise, it would have been a zero star review. Everything there could use a lot of improvement. Upon arriving we were greeted by a hostess who seemed to be confused about where to seat us, although the restaurant was mostly unoccupied, with the exception of the small bar area. This led to her being bickered at by what ended up being our waitress. We were then seated by the manager with no menus. I went to the ladies room to wash my hands before our meal, where I was enjoying the lovely music.... just as it was abrubtly turned off. There was no music for the rest of our visit. When we finally got some menus (and bread upon request), we ordered some drinks. I ordered a rum and coke, and my date ordered a coffee. Don't let their happy hour advertising fool you! There is NO HAPPY HOUR at Ruffino's restaurant. Although they do have a happy hour in the small bar area, if you sit even 10 feet away from it, you do not get to enjoy the special drink prices. I was misled and ended up paying full price for a drink, that if ordered a few feet away would have been half price! My date's coffee came out lukewarm, and when our appetizers arrived I had wished I ordered something else. My dates salad was pretty tasty, but my tortellini en brodo soup was awful. It was some chicken bouillon water with overcooked pasta, that had no hint of the meat it had suggested existed in it. Our entrees arrived quite a while later, and our table still hadn't been bussed since the appetizers. Both of our entrees were pretty darn tasty, but both were only lukewarm again. Not hot at all. Then there was a baby screaming with no music playing to distract me from the wailing infant. The waitress was snippy and seemed to be in a bad mood. And even with a lady following the waitress around for training, couldn't seem to bring out a box for my food and a requested cup of coffee. The service was just slow and almost snotty. So, I really wouldn't recommend it. It is too overpriced for a place with a hit and miss menu and very poor service. Also, I ordered the Chicken Florentine, which is supposedly a stuffed chicken breast. But, it was actually only just topped with the ingredients listed. It also doesn't come with a knife, so I had to attempt cutting it up with a butter knife. Still pretty good, especially after I took it home and made it hot.
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negative

Sentiment analysis: This was our first (and last time) going here. We wanted a taco Tuesday. A friend recommended it to us. We sat for at least 15 with nothing. Got our drink order filled. No chips or water for us. Food was just okay. Couldn't order desert cause nobody told our server the kitchen was closed. Too many other places to go than to go through that again...
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negative