I'm on a quest to find a phoenix and dragon similar to my favorite Chinese place in Indy. This is the closet I've come, much to my disappointment. This restaurant keeps getting into my apartment building, despite the security doors. Today they just stuck them in the elevator. Which I thought was pretty neat compared to their normal door spamiming. Then I went down to the first floor and realized they also just scattered them all over the floor. In my phoenix and dragon I had five "jumbo" shrimps. Which are really just average sized shrimp. The only thing I can think of is that they consider the mini shrimp some Chinese places have as normal. I guess compared to those the shrimp is jumbo. The "spicy chicken" is just general tso's. I got medium spice which was barely spicy at all. Most of my dish ended up being peas, carrots, and onions in a weird "spicy" sauce that wasn't very good. I also got the rangoons. Some one else mentioned in this that they don't really have much crab. Which is an understatement. There's maybe a flick of crab in each. They're still fairly good, just not crab. I suppose the worst part was delivery time. The confirmation email doesn't come with a estimated delivery. Whatever, my boyfriend and I expect 40 minutes like normal. 40 minute mark rolls around and we haven't gotten a call. Since our buzzer system isn't set up we were worried that they didn't see the note to call and were buzzing us. The person who answers says it's in the car and close. 20 minutes later we're still waiting. My boyfriend calls back and goes to give his info. The lady says, "Oh, you just called. It's almost there," and that was it. Uhm. Ok. A little less than 10 minutes later and it arrives. The driver apologized and It was still hot. So there's that. tl;dr small portions, not jumbo shrimp, not spicy, not very good, long wait, unfriendly staff on the phones, friendly drivers, and they litter my apartment building a lot.

negative

Week day lunch specials 9.25 kalbi or bulgogi

positive

I went to get some tires expecting it to cost more than I could find them online but needed them quick. They had what I needed and cheaper than the online place! Customer service was very good also. Will be coming back.

positive

Bummed. We have eaten at Mastro's near Troon and have been frequent regulars so we decided to try Mastro's City Hall since we were nearby and wanted something we knew. What a disappointment. We left saying.."if we had come to this Mastro's first we would never have visited another." Food was okay, service was blah -- for example 6 wait-staff, standing in the bar, wearing white coats with bow ties, watching the football game for over an hour, our appetizer dishes sat there until our dinner came (oh geez..what a problem..but boy, not the service I have seen at the other Mastro's). Our food was cold, wine not poured after the first glass. Not great service for first class prices. Bummer.
negative