I went here on a Friday night, and like everyone else says, it is your average bowling alley. However, I did not care for the customer service. I called around 2pm to book two lanes for my husband and I, as we are practicing on bowling not just hanging out like most other people. I was told that they booked us two lanes and when I showed up at 7pm, we only got one lane, which would normally be okay, but there were clearly lanes available. Then, the people next to us were acting quite immature and not even bowling most of the time. They were walking down the lane and lying down on the ground. This was annoying especially because they received two lanes for three people and when I brought this up to the front desk, they didn't have anything to say, which I feel was plain rude. In fact, when I brought this up to the front desk, they looked at me like I was stupid and then they saw for themselves that the people next to us were walking down the oiled lane! I don't mind having one lane, but don't tell me that I am going to have two lanes and change it just because there are kids there the same age of the staff. I will not be returning back to this location, I am going back to Union Hills Lanes, where the customer service is awesome!
Is this review positive or negative?
Available options: 1. negative; 2. positive;
Answer:
1.