What a wait! The lines were so long, especially when we were leaving. Only 2 staff. Another came while we were in line and thought great, but what! She could not get any of the computers to work. What! After the staff person was finished which seemed to take an average of 15 minutes or better, they had to go out the door with the person to see where the car was they were renting. Noticed one of the staff was constantly calling on their walkie talkie and not getting anyone to answer. We finally got to the front as people were complaining and making comments. We are all on vacation and you don't have enough staff! Hello!!!! Incompetent.... The lady that waited on us seemed to be the only one who knew what she was doing and was very disgusted with staff who did not have their radios on and she kept saying turn the radio on. By the time we left, the other staff person was waiting while finally a tech came out to see what was wrong with their computers.... Ah, I felt bad for all who was waiting in the line that went no where! Don't bother with this train wreck....

negative

Hole in the wall location. Had "Mamma's Favorite" calzone, and it was delicious and VERY reasonably priced ($5.25 for a personal size calzone). Great service - our waitress Maria was charming and attentive. Recommend it!

positive

I've been to Bouchon in Napa several times, and that place is outstanding. I'm a big fan of Thomas Keller, but I think he needs to make a visit to make some quality control here. The mussels had about a pound of saffron in the juice. I had my sister taste them and she couldn't believe how weird they tasted. The $20 cobb salad tasted ok but was very small. We ordered a $20 grilled tuna sandwich of the day, which was a tuna salad sandwich with cheap chunk light tuna and cheap olives thrown on top. The tomato soup was bland and tasted like it was from a can. The fries were great though. At $75 for a light lunch for two, we felt ripped off, and we were. Really disappointed, but it's yet another example of what happens when the chef/creator isn't there for quality control.

negative

This location is so slow worst service ever
negative