Detailed Instructions: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Problem:Flippin' fun family time

Visited for the birthday of our daughter's friend. Had never heard of the place, but glad we visited.

After some minor disorganization at Admissions, we visited the Office and were quickly led to the birthday cabana for our group.

Started off in the young kids area. The girls all enjoyed the small- to mid-sized slides and 2-ft pool. Always have some kids who misbehave and whose parents aren't around. They were not common though, so won't hold Big surf responsible for a few bad eggs.

We did inherit a little girl who jumped on one of our rafts, followed by her grandma yelling "It's okay" to our group. Chose not to tell her that would be our call as she seemed like a nice (albeit bored) kid. We sent her back after about 30 minutes of playing as it was pizza time.

Staff was very attentive at the birthday party. Afterward, the girls worked their way up to the taller slides. Despite some fear, the kiddos all got in rafts and did at least one tall ride. Lifeguards and other visitors were very nice with the girls showing some trepidation. They helped make the day a success.

Then, it was on to the wave pool, which is a congested cluster of people waiting for occasional big waves. We hung out near the "shore" as so many people were bouncing into each other and because our six year-olds are only okay swimmers. Saw a concussion. Had two people with rafts ride waves into us. And had to tell some kids not to be so rough around little ones. Still, the girls all had a blast and didn't want to leave when the whistle blew.

Yay! We'll have to go, again.
Solution:
4 stars