Problem: The onset of the southwest monsoon is anticipated to reach Punjab by May, but since the early 1970s the weather pattern has been irregular. The spring monsoon has either skipped over the area or has caused it to rain so hard that floods have resulted. June and July are oppressively hot. Although official estimates rarely place the temperature above 46 C, newspaper sources claim that it reaches 51 C and regularly carry reports about people who have succumbed to the heat. Heat records were broken in Multan in June 1993, when the mercury was reported to have risen to 54 C. In August the oppressive heat is punctuated by the rainy season, referred to as barsat, which brings relief in its wake. The hardest part of the summer is then over, but cooler weather does not come until late October.
When was the record heat spike in Multan?
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Answer: June 1993

Problem: Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but by the 2000s, the company could not justify that level of service when computers in the same lineup sold for hundreds. Rollins responded by shifting Dick Hunter from head of manufacturing to head of customer service. Hunter, who noted that Dell's DNA of cost-cutting "got in the way," aimed to reduce call transfer times and have call center representatives resolve inquiries in one call. By 2006, Dell had spent $100 million in just a few months to improve on this, and rolled out DellConnect to answer customer inquiries more quickly. In July 2006, the company started its Direct2Dell blog, and then in February 2007, Michael Dell launched IdeaStorm.com, asking customers for advice including selling Linux computers and reducing the promotional "bloatware" on PCs. These initiatives did manage to cut the negative blog posts from 49% to 22%, as well as reduce the "Dell Hell" prominent on Internet search engines.
How much had Dell spent by 2006 on improving customer service?
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Answer: $100 million

Problem: Florida had become a burden to Spain, which could not afford to send settlers or garrisons. Madrid therefore decided to cede the territory to the United States through the Adams-Onis Treaty, which took effect in 1821. President James Monroe was authorized on March 3, 1821 to take possession of East Florida and West Florida for the United States and provide for initial governance. Andrew Jackson served as military governor of the newly acquired territory, but only for a brief period. On March 30, 1822, the United States merged East Florida and part of West Florida into the Florida Territory.
Which president failed to take possession of Florida?
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Answer:
unanswerable