Q: My wife and I waited 45 minutes, but our order never came. It was mid-day on a Saturday and the place was not that busy. The waiter reassured us several times that our order would be coming right up, but it never did. So we left and went to the food court. All I can say is go there at your own risk. Service is horrendous, and they are not honest about the when your food is going to arrive.

A: negative

Q: I come to Vegas for work a lot and have stayed all over the place. This time I had to go cheap because I was billing the client and I got a deal online for 35 a night, I thought what a wonderful price. I am glad I paid that cheap because the 20 a night reseort fee is a friggin joke. The young man that checked me in said well all the places do it, well sonny, you are not the Bellagio or Ceasars, sheesh, I don't think Exaclibur even changes that much. Lets break it down, what do you get? 1. Free local calls (ever hear of a cell phone). 2. Internet for one device (we had our own, plus smart phones) and 3. use of the cardio room (the most run down place in the hotel!) I basically paid 60 dollars for something I didn't even use. The room was bog and clean, the overall hotel just had an old feeling to it. I was amazed how letters were missing from signs and things broken. You would think that the Westgate would take care of that if they want to draw the crowds. When you take the average night room rate which I think is around 75 and add the 20 resort fee, I can think of quite a few better joints to stay at in Vegas.

A: negative

Q: Surprised to see the place was half empty after we waited 15, 20 minutes. Why did they make us wait? Next time they make you wait, you should ask to check inside the restaurant and see if how many empty tables there are. I should've turned and gone to the coffee house or the buffet but I trusted the yelp reviews for some reason and made a mistake of staying here for food. Mediocre food at best. Tortillas that came with fajita were hard to chew and too think. Drinks were bland. Chips were not crisp. Pork stew was so salty. Steak Fajita was a-okay. I was not so picky because I was extremely hungry and about to to pass out. But the worst thing was the wait. Don't eat here. U will regret for sure.

A: negative

Q: The lady at checkin was rude to another customer and blah to us. We checked in 30 mind early and told they would come get us when our room was ready. An hour later and after asking 2 different times we arrived at our "suite". Ghetto! Our bed has ink stains with hair inside. Requestes that they bee changed along with cleaning up the chocolate stains on the bathroom door. 3 hrs later we come back to our to see nothing has been done. Went to the front desk again. This poor guy arrives at our room to clean clean off door, bit tells me the maids went home already...this MOTEL sucks.

A:
negative