TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: There is no support in this backpack. They may seem like good quality, but you are basically taking a laptop with you when the zippers won't work and only minimal padding support.

SOLUTION: Bad review

PROBLEM: Easy to use....Great product! Works great! No issues.. It heats up in about 30 mins..And works good. Love the retractable cord.

SOLUTION: Good Review

PROBLEM: I was so looking forward to getting this...I did my research and this seemed like a great product for us. We followed the directions carefully. The first thing we got after turning it on is an extremely strong odor--like what you would get if you sprinkled cinnamon in your microwave. This isn't even good enough where one could smell it, it's too strong. It took over 12 hours before there wasn't any odor left at all.

SOLUTION:
Bad review