While the food and atmosphere here is great, the service is atrocious. We hosted a holiday party here and the server was horribly inattentive and rude. An 18% gratuity was factored into the bill and she did not earn it by any right. Having worked in a restaurant before, I was insulted that she felt her behavior was acceptable. She came to the table a total of 4 times over the course of three hours, never introduced herself to the table and responded with nothing but sarcasm and brashness. She basically ruined the experience for our entire party. Also, be forewarned, we ordered a bottle of wine for $230. The mark up was ten times! That's right. They served us a $21 bottle of wine and charged us $230. All of their alcohol was over priced and terribly made. All 12 members of our party voiced they would not be returning to Bobby's. I'm sorry - but crappy service and disrespectful markups definitely overshadowed the dinner.
Is this review positive or negative?
negative