Q: Very condescending employees. I've also been given extremely bad information twice. Thankfully I knew better than to put acid in my pool when it's not running (employee insisted the pool shouldn't be running). I also questioned being told to put a cup of acid in my hot tub (I've never done more than 2 T). Thankfully I've had better luck at other locations. My mistake for going back for more torture. I'm now shocked to discover their ridiculous mark up on parts. They wanted $65 for a part for my pool cleaner. The same part is $24 on amazon, they refused to price match. And claimed amazon sold inferior parts. Got my part from amazon in 24 hours, brand name, Exact same thing. Leslie's should be ashamed of themselves. I am done with this place. I won't even go here for chemicals anymore.

A: negative

Q: Well going against the grain for sure but, this is one really over-rated joint. Not even worth the wait. I came here like at least 8 others that were waiting out front because we saw Matt's on Diners, Drive-ins and Dives on TV so it was one of those "Hey that my town, We gotta go!" I ordered one of the plates I saw on the show, the Chop and Chick, a large succulent boneless pork chop, 3 perfectly cooked eggs, nice crispy brown hash browns, thick hand sliced toast, Whats not to like right,? Well waiting on the sidewalk out front at Matt's for 1.5hrs to finally get into Breakfast Nirvana, order up and here you go 1 thin 25% bone pork chop over cooked and dry. Ever compare a Big Mac in an ad to the one you get in a box and you'll see my point here. 3 eggs still slimy and runny, medium eggs means medium 1 huge helping of hash browns that I could have cooked the next 6 orders of eggs with the grease they wallowed in. Sourdough Toast, 4 stars perfect, excellent. So not all bad, just way over rated, and the following day a really great breakfast at a real local spot Big Daddy's up on Cave Creek Rd and Peoria, excellent in every way and we had never been there for breakfast before but we will be back, Matt's not a chance.

A: negative

Q: I've been here multiple times and service has horribly declined. Our party of 5 came here and there was no hostess in sight, nor was it busy at all! The servers made eye contact but never even assured us that the hostess will be seating us shortly. When we finally did get a seat, our server was completely rude and impatient. When I kept browsing the menu, he would say "is that all?" Also, it took ages to get our orders. And forever for our server to come check on us--it got so bad that we had to get up to get our server. When we got the check, our server added the 18% gratuity, when it's stated on their menu that gratuity is added for parties of 6+. You can imagine how furious our party was.. Basically, the food and music here is the reason why I even included any stars. Rolls are so flavorful; some taste fresh, others have so much imitation crab, or drenched with so many sauces. Love their sizzling plates; especially their rib eye steak. Wish they weren't so stingy with their ahi poke. The oysters were pretty good and tasted pretty fresh. Basically, if you wanna pay $25+ for AYCE with HORRIBLE customer service, then this is the place for you!

A: negative

Q: Yes, the lions are cute and furry. But they are also lazy, lazy, lazy. I've stayed at the MGM at least once a year for the past 6-7 years... and everything I walk by.. these things are playing dead. I've seen them awake just once... and it wasn't doing anything exciting, it was just sitting and staring at me... probably thinking to itself when was the last time it had chinese food like me. Anyway, maybe I go at the wrong times or what not... but there's always lots of kids and older folk crowding around to watch a bunch of cats sleep. Just doesn't do it for me! If they would actually do something I'd give it 3 to 4 stars.

A:
negative