Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Problem:My husband and I stayed at the Sofitel Chicago Water Tower for three nights last month. We were celebrating our anniversary, so we decided to splurge on the Prestige Suite. According to the website, we were to be given either a city or park view, neither of which we had. Instead, our room was overlooking a dirty field with some sparse trees. The woman who checked us into our room was rude and impatient, and the man who helped with our bags was the same. When we got to the room, the beds were unkempt and the floors were in serious need of a vacuuming. The bathroom was dirty and there was dried toothpaste in the sink. My husband requested that we be given another room, preferably a clean one, but the clerk told us that there were no other rooms available. If given the chance, I would not stay at this hotel again, even if I were offered a free night.

Solution:
negative