Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: I love Dr. Nguyen. He is informative, comforting, and professional. This review is about the $75 "contact lens fitting fee." The more I've been thinking about it, the more I get pissed off. This is the second time I've been to Optic Gallery for contact lenses. As a new patient the first time, I can understand the CL fitting fee... New patient, new contacts... The second time I go I'm charged the fitting fee again. The size of my cornea did not change, the brand of contact did not change, so why am I being charged for fitting contacts? Even more, the doctor did not have my brand contacts so he directed me to just put my old ones back in. $75. I'm pissed because I feel like I've been ripped off. I've been researching what other doctors do with regard to the fee. Many include follow-up visits to ensure the fit is good. Many do not charge the fee if the brand and size does not change. I'm going to shop around and ask about fitting fees from my next doctor. I won't be back.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: Horrible customer service and very little selection! Tried to discuss potential wedding floral arrangements with the florist and kept getting the run around and was told to come back or call back 4 different times because no one could help me place an order for wedding flowers. Finally got a hold of someone and was told she was too busy and to call back later. Tried to talk to the bakery about a cupcake order or wedding cake selections and was told that no one was available to talk to me at the time and they don't do large orders of cupcakes so why do I just go to Sam's Club?! WOW!! Guess you don't want my floral, bakery or ANY business for that fact! Walked around the store purusing the aisles and was never once asked if I needed any assistant, particularily in the wine section. Just because I'm wearing flip flops and a college tshirt, doesn't mean I'm not good enough to be helped. This is just a fancy,overpriced, rude staffed store that won't give you the time of day unless you're dressed in your very best Gucci! I will never return to this store!!

Input: OPTIONS:
- negative
- positive What would be an example of an positive review?

An example of an positive review: We attended a movie there and the theater was very, very warm. To the point that my friends and I were perspiring. I informed the manager just so he would know. Was not trying to get anything comped. The staff was already great. He called and thanked me for my input and offered me free movie vouchers. I tried to turn them down but he insisted. It is very good to see that Harkins still maintains an excellent level of customer service.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?
An example of an negative review: What a crappy neighborhood. Go a few miles another direction if you need to hit a Walgreens. Go to the one on Green Valley maybe if you need the clinic in particular. Just skip out on this one for your own sanity.