TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: I just ordered and received my new Dell laptop with Windows 8. With all the negative reviews it looks to be a fairly simple install using this software. However, for some reason, Amazon won't ship me the Microsoft Office 2010 program until after I'm finished installing Win8 - you can't cancel within 30 days. It also says that because of shipping it will take up 1 hour longer than expected for delivery. If they send me, as promised, Word 2010, then it's going back to Amazon, not me.

SOLUTION: Bad review

PROBLEM: This camera was not very user-friendly at all. The first time I went to use it the shutter button got stuck. We could hear and see things flash on screen, but no picture. After spending almost a half hour trying everything, we finally gave up because this is too big of a headache for me. Now I'm just going to get a point-and-shoot type without all the complicated settings. My advice, do what everyone else does.

SOLUTION: Bad review

PROBLEM: My daughter had been so into this series and I couldn't find the book any where -- until finally looking thru Amazon.com. The price is a little high but worth it in our opinion.

SOLUTION:
Good Review