Teacher:Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Teacher: Now, understand the problem? Solve this instance: 1. Missing Bezel it is supposed to have. No great problem as I removed the bezel from the previous drive.<br />2. Could not get sound when playing a DVD.<br />3. Could not play a BluRay movie.<br />4. When I tried recording on a BluRay RE it worked and when I tried reading it sounded like a string of firecrackers going off. It did read successfully but was banging so loud and fast that I was afraid something was breaking.<br />5. I checked internet and discovered there were later drivers and firmware but at sites I did not recognize. I tried using the Panasonic website to get the firmware and drivers but there page did not recognize the model. I tried calling Panasonic, after 4 hours on the phone with Panasonic (most on hold as they send me through consumer products, to computers (laptops only built by Panasonic, no help on components), to parts, to US corporate headquarters) I finally gave up. They ALL said the UJ240 is not a Panasonic product, and there are no products with a model number beginning &#34;UJ&#34;. Parts even stated they do not make components for computers like CD/DVD/BluRay drives and it must be made by someone else. I should contact them. I finally asked for the phone number or website for Mitshita (Mitsushita) the parent company for Panasonic and according to Windows Device Manager the company name. The person on the other end of the line immediately hung up the phone on me.<br />6. Amazon gave me an RMA and it was returned.
Student:
Negative Review