Choose your answer: is the following review positive or negative?

I have nothing but good things to say! My consultation with Dr. Edwards was great. His medical assistants were very helpful and informative and he made me and my boyfriend feel very comfortable. I went in knowing I wanted a breast enlargement but not sure on the size. Dr. Edwards helped me through the process and ultimately I trusted his expertise. I had my surgery last July and couldn't be happier with the result. I was really nervous for the procedure but Dr. Edwards had great bedside manner and I felt as though I had a friend by my side. In the months after the surgery, I felt like I was very well taken care of. I had regular appointments to check my progress. Dr. Edwards was at each one. I was reading the other reviews about Jackie, the surgery coordinator. I didn't experience a problem with her. She did seem a bit short and compared to the rest of the staff wasn't as personable. But she wasn't rude... I recently went in for a facial and it was pretty good. The only thing I wasn't completely satisfied with was that when I had early morning appointment sometimes there wasn't anyone at reception and when you walk in downstairs there's an empty desk and it was a bit confusing if I should wait there or go upstairs. Go upstairs btw. Overall, I definitely recommend this office and especially Dr. Edwards.

Choose your answer from:
[a]. negative;
[b]. positive;
[b].