Sentiment analysis: had the porterhouse steak 12.99 special dinner steak was tough, very gristly, not a steak I would want to eat in public because I kept having to pull half eaten bits of gristle out of my mouth and place on plate not worth it
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negative

Sentiment analysis: FOOD POISONING ! I had to write a review of this place because I am still thinking of my experience there, aling with past visits. In July I ordered a pizza for delivery Monster Pizza - I had two slices. I had nothing else to eat all day long except two bottles of water. 3-4 hours later - FOOD POISONING ! All the symptons of food poisoning as I had it many years ago. I called he restaurant to let them know that I had food poisoning to ask if anyone else had compplained that evening ( liek he would actually tell me ) and wanted them to know the situation in case I had to be taken to a hospital. The surpervisor I spoke with was apolgetic and sauid the manager would call me tomorrow to follow up. no call. no refund... nothing but me sick all night and sore the the next day and half. I should have known better as I was there at the restaurant a couple of years before and there were ants crawling all over the table and ants in my soft drink. That was my last visit to Graziano's Pizza. Too risky ! Thank for the great ( not) customer service.
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negative

Sentiment analysis: Visited Kyara on a Saturday night. Usually I had to wait long time to get seated; however, we were seated right away this time.We ordered plum wine (choya), pork kimchi, ika butter, pork fried rice, and ramen. I have been there for more than 10 times, but the consistency of the food is absent most of the times. The noodles for the ramen tasted bad and kind of puffy. Some servers are friendly and attentive. Some need more training on customer service. I would rate Kyara better than Ichiza, but I still do think they have room for improvement in order to satisfy more customers.
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positive