Q: negative

A: Worse than I could have imagined. This place is a nightmare! I live here now and feel it's my duty to warn others. The management is AWFUL! They don't do anything and don't give a shit about tenants. The neighbors are terrible. Dogs bark at all hours of the day and night and management does nothing. The halls are hot and filthy. The weekends turn into some weird jersey shore frat house combo. There are bugs and the building is disgusting. I have more allergy problems in the last year I've been here than I have my whole life. It's absolutely miserable. If I had the time and money id take them to court for breaching their lease duties because there have been a few. Do NOT move here!!!

Q: negative

A: Service is terrible. Incident #1 There was this lady in street clothes, probably the manager, at the counter. We walked up looking at the menus high up and we heard "How are you?" out loud. So, I said "oh, how are you?" She replied " Oh, I was talking to them." pointing at the ladies by the front doors. Incident #2 I was getting some cream for my Iced coffee and there was no half and half left. As I was shaking the pitcher of 1/2 and 1/2, a female worker was stocking napkins right next to me. She looked at me and I looked at her, and I shake the next pitcher, empty as well. She just kept doing her thing and looking at me without a word or an acknowledgment. Incident #3 As we were browsing for tables, there was a lot of tables around but very few clean ones. We had to settle for a cleaner table. Next, we spent 20 minutes there and never saw a worker cleaning tables.

Q: negative

A: At this moment, I am very frustrated with this business. I booked a gel manicure and a pedicure appointment for today at 4:30 PM. When I showed up on time for my appointment, the two girls at the front let me know that they were "just about to email me" because they were running behind. I get it. This is the nature Of the service industry. I completely understand if a business gets busy and begins to fall behind. However, I am sure that they realized at some point (at minimum half an hour or so) before my appointment, that they were running behind. To reach out to me at the exact time of my appointment is pretty rude, since by that time, customers (like me) are generally already at the business's location ready for their appointment. I was also frustrated, because the receptionist also said that she was just about to "email me." This made no sense to me, as they already had my cell phone number, which is a much more reliable way to contact someone (especially when you're calling them at the exact time of their appointment, when they are usually parking or walking in; not checking email). I was extra disappointed because I was doing my nails for my anniversary and had a hair appointment and spray tan scheduled right after (meaning no flexibility in the schedule). The girls were very sweet and apologetic, but the lack of professionalism around simply picking up the phone and calling me as soon as they realized that they were falling behind is pretty inexcusable.

Q: positive

A:
I love this place. The chili fries are AMAZING! The best peanut butter shake I've ever had. Get it and you will not be disappointed.