Problem: 9:00am on a Wednesday. One (1) cashier working the entire check-out area, including bagging & self-service. All four self-service registers: blinking red. 2 customers looking around for assistance. The lone cashier is swamped, processing a $300 grocery order from a mom who's debating whether or not her $5.99 bag of tangerines as rung-up were really $5.79. Then she uses a dozen coupons. Then she uses 2 gift cards. Then she wants her things bagged in a certain order. Meanwhile, I'm standing behind her with a box of donuts for my project team. For 20+ minutes. It's not the poor cashier's fault - the guy was flying through things and doing all that he could... As I'm walking out, I notice 4 manager-types standing out front just chit-chatting about the weekend. We're done, Copps. Never again.
How would this review be described?
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A: negative

Problem: i LOVE everyone in this office. platonically of course. i cannot believe that i held out so long to try another get. i got Penny earlier this year through Lucky Dog Rescue and they use the Scottsdale Veterinary Clinic. not really knowing much about the whole process in the first place, i stuck with the SVC and was really unhappy with their service. a friend of mine at work suggested i should check out the Arizona Animal Wellness Center and i'm so glad i did. every tech and doctor is extremely nice and genuinely cares about your pet. they are extremely friendly and completely helpful even when you ask newbie dumb questions. they take the time to listen and really offer great advice instead of just shoving you through the exam, taking your money, and pushing you out of there as fast as they can. their basic exams work on a 30 min schedule instead of a 10 so you do get more time with the doctor and your pet gets the attention that they deserve. i couldnt be more happy with the service that the center provided and i was extremely impressed when they followed up to see how Penny was doing . i've never had a vet do that. i will definitely be going back here for all of her vet needs.
How would this review be described?
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A: positive

Problem: The beer was flat and not very cold. Our food was delivered to the wrong table and when they switched it they got my burger wrong. The burger was delicious, but the fries were cold and tasted bad. They brought fresh fries out, but they were just as bad. Left feeling sick. Will not go again.
How would this review be described?
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A: negative

Problem: So I met up with a buddy today for a leisurely lunch and had a great time! This is important because I had low expectations based on the Yelp feedback I've read. We got seated outside to take advantage of the great weather and I was pleasantly surprised by attentive and prompt service. We chatted for a while before ordering and got some great suggestions from our server. I've been craving a burger in the worst way. I only have a couple a year and expect a lot from them. BJ's burger came with parmesan toasted buns, tomato, pickles, lettuce, bacon, cheese, and a really delicious homemade.1000-Island dressing! The meat was hi-quality and perfectly cooked.. It came with some yummy wedge fries.....I cleaned my plate! My friend had a wedge salad and a bread bowl with clam chowder. She loved every bite! I was pretty stuffed but she talked me into sharing a trio of pizzookies with ice cream. They were delicious too, especially the peanut butter with vanilla. I was impressed overall and will be back. I think the folks who have rated this place negatively should try it again. It's worth it!
How would this review be described?
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A:
positive