TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: The name "Hard Rock" might trigger images of hip rockers but you will be sorely disappointed by staying here. The website alludes to musicians and parties but if you're looking to hob nob with the rich and famous the Hard Rock falls short. The hotel puts on a kitchy show by the decorations in the lobby and around the property but there is nothing exciting about this. The service is mediocre and the rooms aren't clean. I stayed at this hotel last year for a long weekend in Chicago and was very much looking forward to some fun, exciting romance. I should have picked somewhere else. Save your money.

SOLUTION: negative

PROBLEM: My husband and I stayed in the Hilton Chicago and had a very nice stay! The rooms were large and comfortable. The view of Lake Michigan from our room was gorgeous. Room service was really good and quick,eating in the room looking at that view, awesome! The pool was really nice but we didnt get a chance to use it. Great location for all of the downtown Chicago attractions such as theaters and museums. Very friendly staff and knowledgable, you cant go wrong staying here.

SOLUTION: positive

PROBLEM: when i first checked the hotel's website and reviews i was completely sure that it would be a great hotel and i would have a great time there. but i was totally disappointed once i got there, first of all i asked for a nonsmoking room because i hate the odor , and in fact they gave me a non smoking room which smelled worse than a smoking one, it was smelly in a bad way it smelled like sweat and dirty laundry or something like that. then when i was trying to enjoy the view, they windows were all dusty and dirty. so i decided to get out of the room , and i went to the pool and it wasnt what i expected either it has nothing to do with the picture . so i went back to my room and called room service for them to complain about the smell and dirt so they gave me another room which smelled even worse!. i was about to freak out so they gave me some deodorant and it was tolerable; the bed was uncomfortable and the bathroom eww!, its all i can say about this hotel.

SOLUTION:
negative