Q: positive

A: I had the hardest time keeping up with my pool having a small family. With 3 kids under 5 years old, I was not able to keep my pool clean and regularly fought the algae battle. There hasn't been a day since I had Charles take over cleaning my pool that I don't feel good about my decision. I always have a crystal clear pool and know I can trust Charles to maintain it to the highest standards.

Q: negative

A: The burgers are ok, but the mace in Mandalay Bay is way better! Plus, they wouldn't let me make any substitutions and got part of my order wrong. And once our food arrived, our waiter was nowhere to be found.

Q: positive

A: Fantastic Steak and Barley Soup. WOW!

Q: negative

A:
Experience here this past weekend was just horrible. Booked rooms through hotel.com a month in advance for the Riveria. Check in was great with Cesar who gave us a bit of an upgrade to the new remodeled rooms for only $23 for the weekend which had more vanity space in the restroom and equipped with a fridge. $16.80 resort fee PER night. Walked into our room only to find out the toilet and fridge wasn't working. Called the front desk and 1 hour later, no progress. Decided to walk down to front desk and they told me someone is coming up. 30 minutes later, nothing. This happened twice.. so for a couple hours we were without a working toilet and fridge. Maintenance finally came to fix the toilet, then we got a rolled in fridge because they couldn't fix the one in our room. Our tv was sometime clear and sometimes the waves of static would come through. Horrible service here but I guess you can't expect too much from a run down hotel. You get what you pay for right? Think twice before booking!