Problem: What would be an example of an negative review?

Answer: It's places like this that give other respectable auto shops a bad name. I am new to the area and was trying to find Brake Masters but ran into Just Brakes so decided to stop in there to get my brakes inspected. They took a look, showed me my battery has corrosion, some fluid was too dark so needed to be flushed and replaced, and that they could tell I needed new brake pads. I didn't get it all done that day. I had him write it all down for me and was going to get a couple other opinions/estimates. He said they had a 'brake special' for like 99 dollars, the battery corrosion clean up would be 19.99, and the fluid flush was 60 dollars. These prices seem to be all over the place to me. Anyway, he wrote it down and off I went to another place who quoted me at a much higher price-and for having an older car-I just want the basics done for as little as possible. A day or two later, I go back to Just Brakes with the business card that John had written down what I needed. I asked if he would still honor these prices and add an oil change and he said yes. My estimated total was 209 plus tax, he had said. I get picked up and soon after I get home I get a call from John and he explains that my car needs all this other stuff that will cost me a total of $532...then realized he had mis-spoke and changed it to $632. This guy thought that he found a sucker and I was going to be the typical gullible girl who is just going to shell out the cash. This car is worth maybe 2 grand and you want me to pay almost half of it's worth on some shit that it probably doesn't even really need? lol I think not. He cracked a joke like the car wasn't going to last very much longer on the phone but then when I got there to pay the original 209 plus tax, he said what great condition it was in for being so old. Usually I go to reputable auto shops but I was desperate and lost lol When I got off that awkward call from John I looked this place up on yelp and was so stressed out at all of these horrible reviews!! Just do the work and give me my car back. That's all I kept thinking.

Problem: What would be an example of an negative review?

Answer: My son and I resolved never to eat here again. We ordered chicken tacos and it smelled gross and tasted gross and we couldnt even finish our tacos. The next day I had the runs!

Problem: What would be an example of an positive review?

Answer:
Great slice of pizza for a great price. My wife and I had been at the pool all day and we were starving. It was about 4:15 and we were waiting for the Wicked Spoon Buffet at 5:00. I told her that I had read about this 'hidden' pizza place upstairs. She took the bait and said that a slice to share might be the perfect appetizer before the buffet. Like I said, we were starving. We headed up the escalator to the 3rd floor and found the hallway and headed on in. One slice for $3.75 was the most perfectly cheap and delicious appetizer to tide us over. I mean, wow! The slice was big and the crust was very crisp. It tasted great! We don't make it down to the strip very often so I was glad we hit this up even for a quick slice.