This hotel is the definition of 5-star hotel. Both concierges, Joe/Helen (Rental car/She recommendation), the sky lobby staff, the Mandarin Bar - the Valet, the Bell staff - even the staff at the Residences next door was all truly exceptional. When you have a VIP experience and you are not a VIP - well, not one outside your own head, it is something to enjoy. Everything - is thought of and executed on. They were there when you needed it, or asked for it, not overly trying to help with everything. Just intuitive - 5-star service. Discreet and comfortable. Classy and simplistic. All for a value that didn't break my bank. Thank you!!!

positive

I really don't get Giant Eagle. They are nice enough, but pricing just makes no sense at all to me. It is close to my house so I'll drop in to buy a thing or two, but would rather go just about anywhere else for my weekly shopping trip.

negative

Agree wit previous review. This place needs a minus star. We went in and waited about an hour before we got our food. By the the kids were done so we asked them to box it instead which took another 1/2 hour. This place is worthless. I can't even remember if the food was good because I was so angry at the service!!

negative

RA sushi is wonderful. Every waiter/waitress that has ever served me at RA (any of their phoenix metro locations) has been wonderful. They're fantastic at making recommendations on sushi that you might like based on your taste and the drinks there are also great. I have never had anything there that I didn't enjoy. It has a hip and fun atmosphere and it's a great place to go with a group of friends so you can get different flavors of sushi and just split them. The only thing that bothers me sometimes when I'm there is the volume of the music. It could be a little bit quieter just so conversation is easier, but other than that I have no complaints.
positive