Sentiment analysis: We went here a few years ago and enjoyed it thoroughly. I was excited to go back, but was very disappointed this time around. The menu is huge, but nothing really special. Our food was just okay, not great, not horrible.
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negative

Sentiment analysis: The person in charge (Tina?) lied to me when I showed up (& was there early as requested!) for my massage appt. First, hrs of operation are on door (Sat 10-4) but No-one was there! I called TWICE. First time no-one answered so I left a msg. Called back 15 min later as I'm waiting outside & Tina told me her esthetician quit on her LATE at Night Before my appt. She didn't bother to call me then or this a.m. before I drove Forty minutes out of my way. I then asked her if the esthetician does the massage as well or is it a masseuse because my appointment was for a massage not a facial. She said, " oh my masseuse didn't show up this morning, its been a rough day. so I can give you a free facial or you can call Groupon and get your money back. " I told her I would just call Groupon. I use Groupon all the time, this is my first horrible experience with one of its vendors. I will never go back to this place nor do I recommend it obviously.
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negative

Sentiment analysis: I was there with a very large group of friends and they assigned a rookie waiter who had no clue what he was doing. Not his fault I blame the management. Poor guy had no help with as big as our party was even applebees would have two waiters helping out. Our drinks were always empty steaks came out cold, baked potatoes where brought out after meals were finished. I complained to the manager and he said he would bring out complimentary desserts he said he would cover the table. We waited and only four desserts came out when there was 12 of us. extra plates and silverware was brought out until later. Then he left and didn't leave any thing to serve it with. O and did I mention the steak sucked its usually really good here but not today not impressed at all!
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negative