Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:I ordered this battery, thinking it was the correct battery I needed because the owner said it was compatible with my Dell laptop. When I received the battery, it was too big and I was upset because I needed my laptop. I returned the battery but didn't get my full refund, which was fine. The next time, I made a better choice because the correct battery was sent. Oh yeah, I had to contact Amazon in order to get the return information I needed. For some reason or another, the owner wasn't helpful, until Amazon contacted them. I wouldn't advise you to purchase an item from them but it's totally up to you. PS Amazon is great when it comes to customer satisfaction! :)
Solution:
Negative Review