Sentiment analysis: Unfortunately I purchased a pair of shoes had them for a few days. when At the time of purchase the HELPFUL associate said I could bring them back. IT was not my problem the policy was NOT STATED on the receipt. I asked the Manager "K" what their refund policy was since it was not posted in the store... she RUDELY told me the shoes were not refundable. SHE- the manager was NOT HELPFUL when I even asked for an exchange. RIPOFF!!! SHE needs a LESSON in CUSTOMER SERVICE! RIPOFF!! RUDE!
+++++++++
negative

Sentiment analysis: I have only been to this location a couple times, but every time I have my food has been cold and hard. I do love carls jr and have never had an issue with this other than at this location. Though my fries came out hot, my chicken sandwich would have shattered if I threw it at the wall. Lol for $8 I would hope it would be a little more fresh! Come on carls jr!! You can do better than that! :)
+++++++++
negative

Sentiment analysis: This is not a comment so much about the hotel experience but more for the casino portion of it , I had a horrible time as i am 40 yrs old and was carded through out the casino at least 5 times the first lady was very nice, and as I expected would card me because they have to card anyone gambling on the floor (understood) but as I stayed in the same spot I was carded by four other people with the last not leaving a great taste in my mouth this guy was very nasty, and not hospitable even after I expressed my concern with being carded 4 times before he approached me he continued to give me a nasty glare I understand I look young. but please get some type of code of conduct, as to how to treat your guess. thank you
+++++++++
negative