Problem: I was first introduced to this shop while on a Fitz and Follwell walking tour, and I've been back several times to purchase more tea since. As others have mentioned, the tea is pricey, but isn't so bad if you consider that each blooming tea can be used three times. So that two or three dollar blooming tea that makes a pot of tea? Divide that by three. Much more reasonable, especially for such tasty tea. If three pots of tea seems like too much, it can be refrigerated for later as ice tea. As others have mentioned, the staff are friendly and helpful, and offer samples. What's not to love about that?
How would this review be described?
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A: positive

Problem: Love this place!!! Clean restaurant and nice decor, friendly staff and great food! If you want a healthy alternative downtown this is the place!! Ironically it is next door to the Heart Attack Grill, so make the easy choice and head here instead!
How would this review be described?
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A: positive

Problem: My car was disabled at my home and needed a tow to the repair shop. I used the Roadside Assistance option through my auto insurance. The call was dispatched at 8:35am and the tow was expected to arrive at 9:10. By 9:30 I called and asked what's up. I was informed they were on their way and would arrive in 15 min. By 9:50 I called and asked what's up again. They said there was an accident on the freeway and the driver had to take that call first, it would be an additional 40 min. By 11am I called AGAIN and asked what's up. Well, they FINALLY showed up at 11:20am. If I would have known it was going to take that long I would have cancelled and used another tow company. Also, not once did I receive a call from them informing me of the status of the request. A courtesy call would have been appreciated if they were going to be 2 hours late. They treated my car good and got to the shop quickly, but they have horrible customer communications. I would not recommend this company.
How would this review be described?
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A: negative

Problem: Went to this place because my husband was dying for some BBQ - he's from South Carolina and lived in Kansas City for 2 years. We thought a BBQ place in Vegas was too good to be true - turns out it was. We ordered a full rack of ribs, the pulled pork sandwich, the mac & cheese, and the collards. The ribs - didn't see an obvious smoke line on the meat, but did have a smoky flavor. Were very tender and meaty, but there was WAY too much sauce. Also, the sauce was definitely not the best BBQ sauce I've tasted. The pulled pork sandwich - again, too much sauce. Maybe we are biased, both of us like when BBQ is served sans sauce so the meat can speak for itself and you can add as much, or little, sauce as you want. We also like a variety of sauces. This place just has one flavor of very mediocre sauce. The sides: these were actually the highlight of the meal - the mac and collards were actually pretty good. Overall, will probably not come back here. As 'ok' as we think Famous Dave's is, we would rather drive there than here for some less than 'ok' BBQ. On a high point, the service was good, but they just need to work a bit on their BBQ.
How would this review be described?
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A:
negative