Q: negative

A: Stayed three nights for an on site conference. Service is what you would expect. Room is slightly less than what you would expect. Food is fine. Here is what I did not expect: as an SPG gold level member to be put in one of the rooms farthest from everything with a view of the parking lot. To be charged almost $300/night AND THEN an additional $13/day for wired, yes wired, internet access in my room. Insult to injury $8 for a beer. And the "authentic" Native American decor - cheesy. Almost to the point of insulting. Burning sage in the lobby? Really? In summary, I felt they took advantage of a group bringing them several hundred customers for four days. Fail.

Q: positive

A: Epic

Q: positive

A: I've been here numerous times since they opened. DiBella's is one of the best subs you can get in Pgh, to say nothing of dahntahn. There's a large assortments of subs and meats - capicola, corned beef, chicken philly, genoa salami, ham, etc. I've had everything from the dagwood to the old fashioned, philly cheesesteak to buffalo chicken. All quite delicious and a good balance between meat, cheese and toppings. And you can get them hot! Me does not like cold subs. The wait can be a little long during the lunch rush but I think they do a pretty good job considering the volume. The order takers are pretty friendly. Overall, this is one of my favorites in market square, esp. getting to-go when the weather is nice and you can sit outside and people-watch while eating.

Q: positive

A:
Great food and great service! Our entire party of six thought our variety of burgers were excellent. One of our party wasn't feeling well and wanted to stay at the hotel but we wanted non hotel food so we did a pickup order. When we got back to our hotel we realized we were missing the burger for the one not feeling well. Called the restaurant and talked with the manager named Mark how dealt with it immediately. He apologized profusely and had one made up for me to pickup as soon as I could return. He also threw in another order of fries, and two shakes for free just for our trouble.