A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... According to the above context, choose the correct option to answer the following question. Question: How long is the training expected to last? Options: A. A week B. not enough information C. Several days D. Several weeks
D

U.S. President Donald Trump said Saturday that he had instructed his representatives not to sign a communique by all seven leaders attending the G-7 summit in Canada, citing statements by Canada's Prime Minister Justin Trudeau made after he left. "Very dishonest and & weak," Trump tweeted in response to Trudeau's remark that the new U.S. tariffs on aluminum and steel were "insulting." "Based on Justin's false statements at his news conference, and the fact that Canada is charging massive Tariffs to our U.S. farmers, workers, and companies, I have instructed our U.S. Reps not to endorse the Communique as we look at Tariffs on automobiles flooding the U.S. Market!" Trump added. "International cooperation cannot be dictated by fits of anger and throwaway remarks," French President Emmanuel Macron's office said in a statement about Trump's withdrawal from signing the communique. The statement also said Trump's action is a display of "incoherence and inconsistency." "Germany stands by the jointly agreed communique," Germany spokesman Steffen Seibert said in a statement. Trudeau closed the summit Saturday by refusing to budge on positions that place him at odds with Trump, particularly new tariffs on steel and aluminum that have irritated Canada and the European Union. He said in closing remarks that Canada would proceed with retaliatory measures on U.S. goods as early as July 1. "I highlighted directly to the president that Canadians did not take it lightly that the United States has moved forward with significant tariffs," Trudeau said in the news conference following the two-day summit. "Canadians, we're polite, we're reasonable, but we will also not be pushed around." British Prime Minister Theresa May echoed Trudeau, pledging to retaliate for tariffs on EU goods. "The loss of trade through tariffs undermines competition, reduces productivity, removes the incentive to innovate and ultimately makes everyone poorer," she said. "And in response, the EU will impose countermeasures." Trudeau and May also bucked... According to the above context, choose the correct option to answer the following question. Question: Where did Trudeau make his closing statement? Options: A. United States B. not enough information C. Canada D. Russia
C

(Q).
The battle lines are drawn once again. U.S. law enforcement agencies and Silicon Valley are getting ready to face off on the issue of privacy. This latest battle is focused on a 30-year-old law on government access to electronic communications and associated data. The Electronic Communications Privacy Act was a forward-looking statute when enacted in 1986, but technology has dramatically outpaced the ECPA. The U.S. Congress has been looking into ways to revise the law in order to preserve the privacy of internet users while also preserving the legal tools necessary for government agencies to enforce the law and protect the public. The late U.S. Supreme Court Justice Louis Brandeis called privacy "the most comprehensive of rights, and the right most valued by a free people." The Senate Judiciary Committee this week is considering an amendment to the ECPA that would expand the government's ability to collect data using a National Security Letter, which doesn't require a court order. The amendment would authorize the FBI to demand a person's internet browser history and internet protocol address, enabling investigators to see what websites a person visits, how much time is spent on a particular site and the location of the internet user all without judicial oversight. The FBI contends that such data is covered implicitly under current statute, which was written years ago and only explicitly covers data normally associated with telephone records. FBI Director James Comey has said the amendment is needed to fix "a typo" in the ECPA that has hindered the bureau's ability to work in "a very, very big and practical way." But a letter sent earlier this week warned Congress that such an amendment is opposed by tech giants and civil liberties organizations. "This expansion of the NSL statute has been characterized by some government officials as merely fixing 'a typo' in the law," the letter said. "In reality, however, it would dramatically expand the ability of the FBI to get sensitive information about users' online... According to the above context, choose the correct option to answer the following question. Question: What was probably true about U.S. Supreme Court Justice Louis Brandeis? Options: A. he agreed with The Senate Judiciary Committee B. not enough information C. he thought the right to privacy should be guaranteed to all D. he thought the ECPA had been outpaced
(A).
C