Beware of Brandi!!!! She is the Rudest and Most Unfriendly employee I have come across in many years. She carries the biggest "I could care less about the customer attitude" possible. Before I could even order my 2nd item she turned he back on me and started packing the first item I ordered. When I asked a question about ordering wings pcs. She was very short and snappy with her response. When asked a follow up question she answered "that's the way it is NOW" It was as if she was a robot on an assembly line screwing nuts on a bolt. While still trying to complete my order and talking to her, she begins taking an order from a drive- through customer and ignoring me. Note: The restaurant was not busy. As a result of her, I decided pay for the one item and leave. I did not ordering the other chicken items, sides, and desserts I normally order when I do take out from KFC. Todays' check was only 14.00 I usually spend over 40.00 at this location for takeout. I then went down the street to Church's Chicken to complete my order. I prefer KFC's food but the service was much better at Church's. She alone is reason enough for me not to return to this location.
Is this review positive or negative?
negative