Problem: Write a positive yelp review.
A: My 15 year old screw drive garage door opener must have been on last strand of life & would not open more than a few inches. I have had other companies do repairs to it in past but elected this time to choose RX because of all the positive reviews. I was happy to find out that I too would be another very happy customer. Mike responded quickly with huge smile on his face. He was out same day within a few hours & offered me several options for remedy of the problem. I appreciated that he wasn't trying to force me into a sale yet my ultimate decision was to go ahead & replace my old opener unit. He explained thoroughly how everything should work and the experience was very positive. I think that it is mostly due to Mike's very honest, upbeat & pleasant personality! Thank you Mike for helping me out!

Problem: Write a positive yelp review.
A: I'm giving this place 5 stars on the quality of the sushi, I came here for lunch when on business and saw all the good ratings here so decided to give it a try. First off is don't come on Monday for lunch they are closed. Second, be prepared to wait a bit for your order and items to come. I'm ok with that to a point because I think they really spend the time to prepare everything so it comes out nice. But the woman working there seems not to know many answers to the questions I had. She really could not answer which fish are in which selection. She kept leaving and coming back to give me answers but between that and handling all the other tables it got to be a long wait to get everything. So on to my sushi order. When I first got my order I was a little surprised of the selection I got, it was mostly different types of tuna. I had red tuna, white tuna, albacore (a tuna), yellowtail, spicy tuna rolls, and 1 salmon sushi and a california fake crab like sushi, and a shrimp sushi (Ebi). All the fish tasted really good though, the white tuna melted in my mouth. The spicy tuna is made a little different than at most places. They chop it in pieces and and kind of float it over rice rolls. Very good but would have liked a little more spice. The sushi chef was very nice but seemed a little serious at the same time. He would keep asking if everything was ok, and I just kept saying everything was fine as I tried to sneak in a picture of my dish. I don't know why but somehow It felt like I was committing an illegal act.. Anyway, 5 stars for the great food and 4 stars for the the little things that I think that could improve.

Problem: Write a negative yelp review.
A:
We were on hold for OVER 10 minutes and then hung up on us. By the time we got to the place, they hung up on us!! Went in and they said a 50 minute wait AND said that there would be a $1 PER TOPPING charge which is NOT what it said on the online special!! This place is a rip off!!