Problem: I would pass on this establishment. The food was just OK, meat was undercooked for sure. What really stands out is the lack of management's service, I tried this place with my wife for lunch with a Living Social voucher. When i went to pay with it they said it was for dinner only. No where on the voucher is the word dinner. NO WHERE. We had a great server, Ashley, but management el suckos. There is much better Mexican food in Matthews than this joint as well. UPDATE after management response ....nowhere on the voucher is the word DINNER mentioned. NO WHERE! I don't want free food, I make more money than you and have no problem paying for meals. All I wanted was for you to honor the voucher. The voucher isn't for free food either jackass, it's $30 for $15. If I never paid for it how would I have it in my possession? If I never paid for it why would Living Social refund my money for it after you refused it FOR NO REASON? You don't have to be Mexican to be an idiot. Check your new Living Social voucher that went live today too, guess what? THE WORD DINNER IS NO WHERE ON THERE EITHER! Your business won't last long because of your lack of service and attitude. I can give you a list of restaurants that do offer service not attitude if you would like some lessons.
How would this review be described?
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A: negative

Problem: The ambiance was my favorite part. We made reservations around 6:30 pm on Saturday. The earliest seating was at 9:15 pm. We arrived at the fashion show mall, parked, and wondered our way out front to the entrance of Maggiano's. I always love the atmosphere in these kind of places. I'm not a big fan of Italian food, so don't read too much into my comments about the food. The Calamari Fritte was a bit greasy with too much oil, but was overall pretty good. The marinara dipping sauce was superb. We also had stuffed mushrooms, which were really good. They were stuffed with spinach and topped with seasoned bread crumbs and served in a garlic white wine sauce. My fiance and I shared a bowl of Linguine di Mare. It had lobster, shrimp, clams, & mussels with noodles in a spicy lobster tomato broth. It was pretty good. Lots of meat. Very filling. A man with a guitar and another man with an accordion serenaded us with a romantic Italian song. Simply romantic. We had nice seats facing Las Vegas Boulevard. We lingered a while after paying the bill, but the server stopped refilling our water. This bothered me a little. I was unusually thirsty and could not seem to get enough. The bill was almost $60. We had to take an alternate route back to the car because The Fashion Show Mall was closed. I enjoyed this experience and would go again, but would prefer some place else because I'm not a big fan of Italian food.
How would this review be described?
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A: positive

Problem: I had my wedding at the Icehouse and I can honestly say I wouldn't have picked this venue if I had to do it all over again. I chose this venue because of it's unique quality and the location was perfect, what I didn't like was my experience with their "middle person" also known as Downtown Phoenix Venues. I chose this venue because you are essentially being rented the building and everything else needs to be brought in (Everything!) I thought this was perfect since I could personalize everything and I didn't want your typical wedding. Well this place makes it seem that way but is actually the opposite, Riette has so many rules it's absurd. I wanted to bring in a waffle truck at the end of the night and asked if we could park it near the patio on their parking lot, she said no because they only allow their five caterers on the property so I would need to have my guests walk outside of the venue for the waffles. Before I signed the contract she assured me that the caterers were open to working within my budget since I had read the online reviews and was a bit apprehensive about this very issue. I contacted all 5 caterers and only one would work with me and even then I had to pay 1,500 more than I originally budgeted. I had 85 guests and the caterers ranged from 5k-10k! I couldn't believe it. They didn't want to work with my budget and since they knew I was contracted with the Icehouse they didn't care about my business. I chose Atlasta Catering and they were wonderful but the price is what I wasn't happy with. I asked if we could bring in a different caterer she said they didn't make exceptions and if they did that for me they would have to do it for other brides, a few weeks before my wedding I found a different wedding that was feautured on a blog and they used an outside caterer! There are so many discrepancies it's really infuriating. I also had to hire 2 Phoenix police officers. Yes, 2 for a wedding of less than 100 people!! and pay for that as well. Had to pay an extra 300 for wedding day insurance that the venue requires (but that doesn't cover vendors so you have to make sure that they all have insurance of their own) The hilarious part of all of this is that they've had RAVES at this venue and huge parties but a wedding with less than 100 people requires police officers and all of these rules and regulations? I understand that they don't want things to get out of hand but it's ridiculous. Also keep in mind that in order to rent pretty much any downtown Phoenix venue you need to go through her. I spoke to several vendors some as far as Scottsdale and they knew about Riette's reputation before I even said anything, Will she let you do that? have you talked to Riette? she probably wouldn't allow that. I think that the building owner's need to realize that she is hurting their business by being so difficult to work with. I even had to tell my coordinator to strictly deal with the venue because I couldn't handle it anymore. I went way over budget because of all of these fees and the added expense of the caterer. The wedding was beautiful and they did deliver the day of the wedding. My guests had no idea but I had such a horrible experience preparing for this huge event in my life that I really regret picking this venue.
How would this review be described?
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A: negative

Problem: This is my 3rd visit here. It is our favorite Sunday breakfast spot! It's a tiny corner cafe in a strip mall. Pretty nondescript (these are usually the best places)... Seats about 40 people inside and 12 on the patio. Skipping to the good stuff, the food!!!! I've not had anything here I didn't like! The pancakes are the size of hub caps, coffee is bottomless, service is very friendly and accommodating! If you like eggs Benedict, I highly recommend the French! It has prosciutto ham over a fresh croissant, topped with hollandaise sauce. Ask for the spicy hollandaise to give it an extra bit of a kick;) If you like scrambles/skillets get the kielbasa scramble. Get there early, there is usually a wait by 11am!
How would this review be described?
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A:
positive