Very very disappointed with the total lack of customer service this Company and store provides! We purchased the "happens"service plan for our cell phone. We purchased the plan from Aaron and Tom. They both told it was great service and told us we would get % retail trade in value for phone if we chose to upgrade our phone. We paid 9.99 a month for 8 months and came to store to try the upgrade. First off, ALL the associates(including Gema) had no idea how plan even worked. They made us call from our cell phone the 800# for the plan to get any details with how service worked. One guy even told us he doesn't offer it because it just sales ploy, GREAT! So we call the 800# while in store to get an explanation of service. The rep on phone tells us we get 40% of $649 (retail value) to then verify with store rep, the store said nope only get $99 trade in value but has no idea why. Decided to cancel it and stop this waste of money! Then transferred to cancel...it gets WORSE! Then deal with rudest rep I've ever dealt with in my life...who speaks over us at every question. I guess rep gave them wrong address so we can't verify it she tells me rudely "you BETTER talk to store since they entered it" ...ignorant reps! Long story short, don't waste your money and give these ignorant people your hard earned money or business!!!

negative

The bartenders are great, the atmosphere is laid back chill, the food is delicious, the machines are hot and the 50+ beers are ice cold!! 'Nuff said. Dont believe theres a bar that cool? Go see for yourself!

positive

My family has always enjoyed Elements restaurant and go there for special occasions. Had my wife's 70th birthday with all the kids and guests in town and went there. It had its usual GREAT environment, however I ordered the double pork chops which sounded good. My daughter copied me and ordered the same. When it came it was about 4" thick with two bones, and the meat was all dried out and had no taste. Mine was ordered medium rare and there was no pink and no juice whatsoever. Totally tasteless. I did not complain as didn't want to hold up the entire table, however when we asked for take home packages the waiter scooped them both up (one bite taken out of each.....and did not even bother to ask if everything was okay. He just scooped it up and put it in a sack. $40.00 each for those two pork chop meals, and they were not edible!!. If you go there AVOID the pork chops and I do not intend on returning again. Two of the nine diners went hungry despite a $900.00 bill. $100Waiter deserves no credit either.

negative

Omg! This place was wonderful. Our waitress was sweet and talkative we us. Very very sweet. The food was amazing! I had french toast and my boyfriend had pancakes and it made my mouth water. When in Vegas again I am most definitely eating there again.
positive