The WORST service ever. Went there for lunch and order a plain Gyro with sauce on the side and a beef. 45 minutes later I still dont have my food. I heard the cook say he lost our ticket and the girl at the front desk found it in the garbage. At that point our ticket should have been placed in front to get our order out with only two orders in front of us. Instead it was placed at the end. There were 3 cooks...come on! 3 cooks should have been able to get this order out on time and correctly. When I questioned I got every excuse in the book. I was told all the orders in front of us were called in. When I mentioned that I saw they lost our ticket she gave me another excuse. I asked for my money back and she said our meal would be up next then gave me two free lunch tickets. Two more orders came up and went out so I asked for my money back. She then had the audacity to ask for the free tickets back. Never apologizing for the wait just saying basically it was our fault for not calling in the order. Our food came up so we took it however when we got home the order was wrong anyway. Both the Gyro and beef were DRY. No sauce on the side as asked for and no juice for the beef. I may have given them another chance had they apologized, gave me the free lunch cards and maybe taken the desert off. The girl up front was so rude and NOT customer friendly that I will never go there again and anyone who asks...I will tell them the food is just OK at best but the service sucks so bad they shouldn't go.
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a).