Problem: I've been going to this guy for years now...always has been very helpful, courteous, and fast turn around when I've needed one of my son's bikes repaired!! Great if small selection of bmx and mountain bikes...he'll take layaway/payment plans...he'll even negotiate/haggle on the price a bit if he likes you...he's been trying to sell the shop for a few years now, wants to enjoy retirement while he still can he says, but can't offload the inventory or the shop, so there he's been for at least 10 years now! Honest, reliable, down home take care of business type of bike shop...fair deals, great service, and a few laughs keep us coming back to him for mid-range bike needs...he helped my Dad out with his specialized bike he was using in a local triathalon and he needed a repair on the rim right away. Took the bike in and a few hours later had the bike back good as new...Dad was pretty impressed, and has been going back to this shop since!!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: Best place for German food around. Can't go wrong with the garlic fries and the DAS BRAT or any Sausage. Great for dates and quality food with an awesome outside huge patio. the outside is so big that you could seriously invite 50 of your friends and have a place to sit. I'm a HUGE FAN of this place. Awesome customer service too. Oh and they do $20 movie nights on Sundays which include food and a drink while you watch a movie..AWESOME!!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: Love love love Vintage Brewing Co! The atmosphere is mircobrew/supper club/grandma's house circa 1960. Beer list is varied and the drink list is full of fun retro cocktails. The menu is awesome! If you love good burgers and comfort food, this is the place. Other than the burgers and sandwiches the rest of the entree menu feels a little like what you might expect to be fed for a Sunday night family dinner. The cheese curds are amazing! My only complaint they've taken seasoned fries off the menu. Bring back the ranch fries!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: This low rating review is for the supervisor Harim and not the cashier. We went to Safeway for the Free Turkey with $100 purchase offer yesterday and left as unsatisfied customers. At the check out counter, I asked the Cashier if I can purchase a turkey at $0.79/ lb after the $25 purchase and also get a free turkey with an ADDITIONAL $100 purchase in the same transaction or should my boyfriend pay for his $25 and the $0.79/lb turkey separately (since we have different Safeway Club Card.) The Cashier said it should be fine, no need to split up the order. The total came out to be $174.02 and NO FREE TURKEY. I was charge for both turkey at regular price $1.49/ lb. The cashier said may be because of the butter and cheese are excluded from the offer. Cashier went through the receipt to deducted out $17.88 worth of dairy products and I was still way over $100 of qualifying purchase. We even added 4 cases of water to the order and still NO free turkey...Puzzled, the cashier called his Supervisor for help. Harim, the supervisor came over to give me a lecture on why it did not take off the turkey and how I should be unloading my groceries at check out. While exhaling and staring at the ceiling, Harim said "You cannot have your dairies in the beginning or middle of the check out. You need to unload all the groceries that qualified for the Free Turkey first, then dairy products or alcohol at the end, other why it will not take off. It said so in the Safeway paper." OMG! For a moment there, I thought I was one of the employee and not the customer. I have never known that groceries have to be check out in a certain order. I always unload everything from the cart and the cashier do what they need to do... What is wrong with Safeway POS software? After the lectures, he finally coupon one free turkey. I then look at the receipt and asked about the second turkey being full price, I told the cashier I don't want the full price turkey. The cashier said he can help me since I was still in the store and customer service was closed. After multiple attempt to do refund, his register would not open and he has to call Harim back for help. Harim came, was not too happy and told the cashier and I that there would be no return after 11 PM and I would need to bring it back in the morning. But if I come back in the morning, they would not be able to take it back if it has left the store because it is frozen product.... I said "Are you serious?" and the cashier told the supervisor that I have not left the store and if I could get my refund. Harim processed the refund and kept on rambling about something while stared at the ceiling. I turned my head around and look at the ceiling, there were nothing to out of the ordinary. Not sure why he cannot make eye contact when he talk to me and why he kept staring at the ceiling. We left the store asking each other "Can you believe what just happened?" I hope I never have to shop at his Safeway location again!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
negative