Unfortunately I didn't have a great experience here! Always loved the store and wanted to do good by ordering my nursery furniture through them to support a local business...boy was I wrong! They are SO disorganized, NEVER reachable, not accountable and just plain rude! Could never get anyone to call me back to give me the status of my order and no-one other than the store owner knows anything that's going on...and she is NEVER around. They never ever call or e-mail back when they say they will! it was just so frustrating to deal with them, especially pregnant! It took over 6 months to get my furniture in and at the very end they called me threatening that they will cancel my order if I don't give them a CC for the balance (they tried me just once before this)!! Threatening a prego in her 9th mos?! classy job ladies! oh also they lied... when I did go in there at the end to check-in on my order they told me that the owner- Karen- was out, but 5 seconds later she walked out from the back!!! Too bad ladies! I have a beautiful baby girl now that I love shopping for but will never go back to your store again! You work on commission? big mistake, big, huge!
Was this review given positively or negatively?
negative