You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

I love the original, one of my favorites in the area (Can't beat Regina's on Thacher though.) I couldn't have been more disappointed with the Peabody location. Not an exaggeration, I have had a way better pie at Papa Gino's. Huge letdown, but I may give it another shot when the wait/crowds die down.
negative

I purchased my tank from The Wet Spot about 10 years ago. This tank was very successful - most of the fish living for a very long time. We decided to add live plants and a couple new fish about 3 years ago. That was the last time I was there. Customer service at that time was severely lacking and almost all employees seemed rude/agitated. Maybe you could blame that one on the severe humidity in the place - it's almost unbearable.We wandered in there yesterday, the whole time my bf muttering under his breath about how he didn't want to be there, didn't want to deal with anyone's shitty attitude, and thought the place was overpriced.....I just wanted to test the water in our tank, add some new fish, maybe a frog and some cool plants. Enter Colby...... the MOST helpful, patient fish person EVER!! He tested the water, gave us suggestions to up the pH level and spent the next hour with us. He helped us pick out fish, lights, plants..... He was Awesome.I'm so glad we decided to give them another shot. As long as Colby is there, we will continue to go back.
positive

Worst hotel Ive ever stayed. Service is terrible. Only one friendly person, Carlos, at the front desk was great. Not one other friendly experience. Bueno Vista Suites needs to provide their employees with customer service training or do a complete house cleaning except for Carlos and Tondra. The rooms are filthy. Carpets have gross stains. I couldnt bare to walk on the carpet barefoot, It was so bad I laid a path of towels down to walk throughout the suite. The plumbing was broken in the shower. We reported it and asked if they could have it repaired while we were the parks, but we requested no maid room service. The attendant not only was rude about it, he flat said NO we cant go in the room if you have the do not disturb sign on the door. We said ' well cant you make a note and document that we, as the guest, request no room service? Because we need plumbing repairs in the room? ' He said No. At that point we had received such horrible service already my husband just told the man fine this is typical for the service we have received this entire stay at this hotel. We proceeded to leave the hotel for the parks, Obviously upset and youd think the guy would reconsider and try to make it right, but no he let us walk right out knowing we have a plumbing issue that needed repair. The issue was that the shower faucet flew off the wall while I was showing and hit my leg. That night and next day we had to shower in the tub with water shooting straight out of the wall from a copper pipe. The shower head did not work. We will make do as this will be our last night of a seven night. We missed breakfast. I called room service for a pot of coffee. I wait 30 it does not show up. So i call to check on it. Tondra who is very sweet said she has not record of room service. She took my order for a pot of coffee and 15 minutes later I get coffee. Five minutes after I get another knock at the door and its Tondra with coffee. I tell her they just came. She said how much did they charge you. I told her it was 9.00. She said it came from the hotel next door which buena vista also owns and that it why it took so long she said they should have told me. They didnt . Tondra assures me I will not get charged twice. Tondra and Carlos were the only good things about this hotel. There are so many hotels near Disney you have many choices. I highly recommend you steer clear of this place.
negative