Problem: Write a positive yelp review.
A: First, sitting out on the patio is a must!! Second, the food overall was delicious- salmon, hanger steak, and the chicken. All of us devoured it! We also loved the gazpacho! I may have also found a favorite drink! The Bison Invigorator! Made with a bison infused vodka and deliciousness! A must try! Also, do not shy away from the little muffins in the bread basket. They were really moist and had a little kick! Great!

Problem: Write a negative yelp review.
A: Wish it were possible to say how great this local place is. But it is not to us. The economy ups and downs are not our problem when we come to your place for a staycation or vacation. It is seriously understaffed .. waited 15 mins at 12:30pm on Weds July 3rd at the Cafe for anyone to ask if we would like a beverage. The staff that worked that shift preferred to speak to one another in whatever their native language was - not English, nor Spanish, maybe filpino? no matter it was offensive. The food itself was mediocre at best. We opted for the Chinese food specials that the staff recommended. And $2.50 for a cup of hot tea? Really? And they close at 11pm every night of the week .. WHAT? What casino in Las Vegas does not have a 24hr coffee shop/cafe? Well since the food and service was so bad, that would explain why no one eats there - so the explanation from their mgmt. that they don't have the income to justify a 24 hour operation makes sense. Yes, if the food and service are BAD, people will not return, and will tell their friends not to go there either. Time to revisit your elementary book of how to succeed in business Suncoast. Had reserves for a pamper day at their spa. Made them 2 weeks ago. Really looked forward to it. Got an early call advising they had some issues that would prevent my manicure or pedicure from being done .. WHAT? on July 4th? again really? If you are a nonsmoker, like we both are, you will find that it is impossible to get away from the 2nd hand smoke. their ventilation system is seemingly non existent, and this must appeal to smokers who like to smoke their own cigarettes and inhale everyones exhaled smoke too. Lets see I could stop here, but I will continue - to save money they are no airconditioning the hallways - so the stale hot air that greets you once you exit the elevator is, un unbearable - especially when its well over 100degrees . Too bad Suncoast - the only place in your property worth going for is Salvatores restaurant, and that is ONLY because of the chef .. not the staff there either. Chef Chaz you need to be somewhere that your talents will be appreciated.

Problem: Write a negative yelp review.
A:
I would have given it one star, but when the food finally came it wasn't half bad. Is it just me, or if you were running a place in an airport, wouldn't you manage toward the fact that some if not all of your customers might have to catch a plane? I guess that they assume everybody's flight is delayed and is grateful for the chance to kill time. Not that the many TVs are well managed. When there are a bunch of games on, why are almost all of them tuned to Florida-FSU? You are in Charlotte for crying out loud. The bad service contributes to the sketchy atmosphere.