Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
One example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Solution is here: positive
Explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

Now, solve this: I was on a business trip to Chicago a while back and I had the unfortunate luck of staying at the InterContinental Chicago Hotel. I say unfortunate , because from the first moment I walked in my experience was poor. The front desk made me wait a very long time and I had to resolve an issue with my reservation. My receptionist had made the reservation and the room should have already been on or company account but they were insisting that I supply a personal credit card for the room. I understand their precautions but I travel a lot and usually do not encounter this situation. Once that was all taken care of (several phone calls later) I was taken up to my room. It was nice and I was glad to finally be there, but the bell hope was very short with me and was very quick to throw out his hand asking for a tip, even though he had done nothing but groaned the entire time he was taking me to my room. I was very happy I only had to stay there two night because after my run in with the front desk I got the impression that no one wanted to deal with me. I will hopefully not be staying there again, and will suggest that it be avoided by all.

Solution:
negative