Problem: What would be an example of an negative review?

Answer: Been going for about 6 months using their machines. Started with a trainer to start using the free weight side and low and behold the difference. Muscle heads hogging stations (4,5 at a time) crass comments about having old farts messing with their workouts (I'm 59) shame because it was so close, could not wait to cancel my membership,who needs that crap. However the trainer was nice and well informed.

Problem: What would be an example of an positive review?

Answer: Wow, it's time to update this review. Since I moved to the area, KO's has been one of our regular watering holes. We absolutely love this place. Here's why: + Friendly staff. The bartenders, servers, and managers are super friendly and always stop by to say hello at our table. + The food. Pizza, Wings, Sandwiches, Burgers....we've had so many things on the menu, It's hard to figure out which one is our favorite. If I had to pick a couple, it would be the Fuh-getta-bout-it Pizza and the Turkey Bacon Melt.....seriously though, the food is superb. + They have a cool patio area. There's a large AC unit out back and misters to keep you cool during the summer months and a heater to keep you warm during the winter. The patio is the place to be sometimes. + The offer a complimentary shuttle to drive you home. Don't want to drive? No problem, call up KO's to pick you up. Had a little too much to drink and don't want a DUI? No problem, ask them to take you home and they'll do it free of charge. There's of course a radius of how far they'll drive, but if you live nearby you're in the zone. Overall, this is a solid bar that we love coming to on a regular basis. Return Factor - 100%

Problem: What would be an example of an negative review?

Answer:
Hubby got his Mac Book Pro here and after a year, needed some work done it...He had done memory upgrades when he bought it and when he brought it in, when they ran the diagnostics they have to put it back as close to default as possible. So they removed the 2 extra gigs of RAM he had bought...when we got home, he noticed 2 gigs of ram was missing. Of course, nothing could be done about it because we'd already left the store...grrr...granted it's only $40, but still...if we're taking stuff to you guys, please have the courtesy of restoring the mac to its original post purchase state with memory, ya know? Also, we gave them his phone number...which seems to cause massive confusion and I really hate it when they talk down to him because he has a 408 area code, NOT 480. They always ask, "are you sure?" To which one of us always has to reply, "Yes, we're sure. We've had our numbers for the last 10 years - they are northern California numbers." We still get blank stares. So even after the girl made notations about our area code, we still didn't get a call back because they had to order in the needed part...grrr....we called today and guess what? It's been there, but no one could reach us - it's the whole 408 vs 480 thing. Anyway, 2 stars for now since they totally ripped us off on hubby's memory. Let's hope the repair goes much better.