I've never experienced such poor customer service. A grown man (who I assume owns the place but may just work there) actually yelled profanities (ie. f bomb) in my face. This man could have been my father so I was extremely offended by not only his choice of words but his tone of voice. I will never return to this establishment ever again.

negative

Love the bootlegger. Good Sandwich every time.

positive

Worse place in Las Vegas for product, quality, availability or customer service. DO NOT ever loose your receipt if you think you might need to return something and even then WITH a receipt they give you a colonoscopy at the customer service/return desk. We had to return something we bought as a "mark Down" because of supposed open package, it was an electronic door knob, but had been returned not just opened, when my husband plugged it in, got a huge shock, not dangerous, but annoying! And it burned out the door knob and their lady manager made a face at us like we were "STUPID" yes, Stupid for buying your mark down bull crap. (BTW He is AN Electronics guy, so he knew what he was doing) Bought a computer here, big mistake, crashed the day after I bought it, said it wasn't the hard drive, it was soft ware, and they could re install for $$, say what now? And I bought the warranty, that was a waste of $200.00 This store is a mess, I don't think the white shirts know how to zone, let a lone clean this filthy place. Or re stock the shelves, which are 50 percent empty at any given time, seems to me they are getting in just enough stock not to go under, but not getting enough stock to actually make good sales, we leave here every time disappointed that we couldn't buy an item we were looking for. Haven't seen anything new or great in the way of electronic in this store in a year, too sad that the people who own it could make this an awesome electronic store, I'll buy online from Woot or Tiger if I really need good quality, good priced items, you guys loose a sale every time from me. Very rarely go anymore, always disappointed with lack of purchases when we do.

negative

The staff here is extremely rude, I mean it's almost like they go out of their way to be jerks. To top it off, if you pay with a credit card, they have the audacity to turn the screen towards you and ask for a tip. I won't be going back.
negative