First off, we waited 20 minutes for a table and the hostess was not very friendly about the special that she had rudely let us know was already over for the night. We were seated in an awkward place, right smack middle of the restaurant and the center of the place, also right next to another couple. Not comfortable seating at all! A positive of the situation was that once we were seated we were greeted by Pamela who was very pleasant, nice and good at her job. We were disappointed that the menu was on the small side of choices and they did not have Prime Rib as an option on Saturday night. Boo. Be mindful that this is an okay option for dinner if you are staying around there but do not count on it for more than that.
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negative

The Food and Service was HORRIBLE. The pepole sitting next to us found HAIR IN THEIR FOOD and we saw a cockroach on one of the tables! One of their dishes tasted so NASTY and SALTY. When i asked them to take away the dish, they laughed at me. I only tasted it and they still forced me to pay. I was outraged! Then they made a huge scene embarrassing me stating that I had bad taste! Can you believe that? Not only that... for 3 people, they expected us to pay 70 bux! to take their crap?? NO THANK YOU!
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negative

Maybe I just don't prefer my Mexican food deep fried and smothered in yellow cheese, but I was pretty disappointed in Jalapeno Inferno. I had a Google Offer, so we ordered a few house margaritas, the appetizer sampler, and the hatch chili pork enchiladas. The appetizer sampler looked like it guaranteed gastrointestinal issues, but we dug in anyways. There was just a dollop of guacamole that did not appear to be freshly made. The bean dip and quesadilla were both bland. The cheese dip was tasty, but it was the smallest item on the plate. The rest of it I believe were mini tamales, burros, and fundidos, but they all looked and tasted basically the same. To put it succinctly, all of it lacked pizzazz. If this represented the best of their appetizer menu, then I would not recommend any of the appetizers. The hatch green chili enchiladas, on the other hand, were pretty tasty. Good, spicy sauce and succulent shredded pork. I pulled all the melted cheese off (which came off in one perfectly congealed brick) my enchilada, and I think that made me better appreciate the sauce. The rice and beans that went with the enchilada were fine. The house margaritas were predominantly mix, so they were entirely run of the mill. We sat on the patio, which was nice, except for the occasional wafting of cigarette smoke. I'm from Ohio. There you can't smoke in restaurants period, not even on their patios. I miss that. Speaking of Ohio, the Mexican food at Jalapeno Inferno was basically like the Mexican food at average joints in the Midwest: average and appealing to those with palates that crave the fried, bland, and unnecessarily cheesy. The hatch green chili dishes (which I could never find in Toledo, Ohio) were this place's saving grace. All in all, not worth the drive to North-North Scottsdale.
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negative

Fantastic! part of the fun of shopping is finding the items. This store lead me on a real journey through the heart, mind, soul, etc. I couldn't find anything but circuit city taught me the lesson of patience. For all those that give it a bad rating they wouldn't do that if they knew that the city went the extra mile to provide triple the size for the employee parking lot! the customer one is actually smaller and you can meet some really great friends there! 5 stars!
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positive