Problem: Located on the 2nd level of the Cosmopolitan hotel, the line forms well before opening at 5pm for dinner. At about 4:50pm the cashiers begin to take payments and you stand in another line to wait to be seated. At exactly 5pm, the hosts seat you, and the race is on! I loved this buffet and upscale feel to it! $35 for dinner is well worth it as it is comparable to other buffets on the strip in terms of price. I love the small dish concept. Although it takes up a lot of space on your place, portion controlled dishes reduces the amount of waste. It also makes you feel like your dish was made especially for you rather than in one huge batch. We were seated right by the buffet line which was awesome. Our server and the busers were on top of it. I like how they serve you non-sparkling water and the busers come around often to clear your plates and small dishes. I feel bad for the dishwashers! The buffet line was extensive and includes a lot of items you don't normally get in a buffet. I liked the smoked salmon, corn, and kalbi. There was a mac and cheese station. You choose your cheese and choose your pasta. I added a little ham to have some meat in there. The prime rib was good as well. The crab, although conveniently split open for you was cold. I prefer steamed/hot crab. On to the desserts! Many choices as well, including sugar free. I liked the ice cream and creme brule. My only complaint about the dessert selection was the chocolate covered strawberries and marshmallows had nuts on them. I asked our server how many can the restaurant seat since it seemed so enormous. He said he knew there are 200 tables so it could seat maybe 500-600. He added that sometimes all the tables are full and there are several hundred more people waiting in line to get in. Reviews, and apparently long lines, do not lie people! Go out and try it!
How would this review be described?
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A: positive

Problem: I'm surprised at the number of negative reviews! I enjoy this Denny's location! It a a good for a quick cheap meal. When I've been there, the staff (Today Eli waited on me--he was great!) has always been friendly and helpful. The food is good too. . .it's Denny's. . .not Mastro's. Today, I ordered off of the "Build Your Own Burger" menu and my veggi burger was yummy. In the past, I have ordered breakfast at this location and it has been good too! I will say that the location is dated (the only reason I gave this location a 4/5 and not a 5/5). The decor is old, the carpets are old and stained. The place is in desperate need of a face lift. . .especially in such a high end location. The service and food is good though!
How would this review be described?
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A: positive

Problem: Not great. Stale bread and the food was strongly over-flavored. I had a glass of wine and was asked if I wanted another, and I said "just a half glass" which I ask for all the time (and get). The reply from the waitress was "we can't do that" and the same from the manager. CAN'T do that? Terrible attitude - more like WON'T do that. Well, I WON'T be going back
How would this review be described?
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A: negative

Problem: Horrible service I went in to pick up my pizza I ordered. The guy took it out of the oven and dropped it they did not offer to pay for it since it was there mistake. I had to sit for another 30 min on top of the 30 min I was waiting for the first one. They have a bunch of high school kids working here with no customer service I would not recommend this place. The owner should call me 307-256-6969
How would this review be described?
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A:
negative