You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

Let me give you an example: Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
The answer to this example can be: 2 stars
Here is why: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

OK. solve this:
My wife and I just returned from Pitta Souvli after having not visited this spot in quite some time despite it literally being within walking distance of our home. Needless to say, after this visit, we will not be returning.
We arrived around 5:30ish and the restaurant was only about half full. They were running with two wait staff who seemed to be pretty busy despite the patio being empty. We decided against an appetizer this time but had we, perhaps we would have had something to eat sooner rather than the much later when our food finally came. We kept it simple: I with a chicken schwarma platter (which was tasty) and she with a gyro flatbread. Apparently "flatbread" meant a wheat tortilla and not actual flatbread as you'd get if ordered elsewhere. That aside, the food came after a seemingly excessive 30+ minute wait. This is no exaggeration. It seems that the cooks were prioritizing to-go orders over food for the dining room and I'll never understand that. Whatever.
When it did come, hers was COLD. I couldn't stop the waiter (whose name I will spare) to bring it to his attention since he seemed to be covering more than half the dining room area. He didn't ever stop to ask if everything was correct or if everything was okay. NOT ONCE. All through our dinner, my aggravation was clearly present on my face but, despite that, no one ever stopped to bother asking... not even the owner's wife who was seated across the aisle from us and who began helping out a bit once things picked up.
Despite all this, I remained pleasant with the waiter seeing as perhaps some of the issues were beyond his control. I don't excuse him entirely though seeing as he never came back to check on us beyond filling our drinks once. We also had to ask for our check as did the other couple who was seated in front of us. The server was apparently so busy they walked their check up to the front register. I made sure to fill out the enclosed comment card since it's apparently important enough for them to include it with your check. After filling it out, I made sure to ask the owner's wife if they read and valued the opinions written on them. She smiled and said yes, so I stressed that it was important for her to read mine. I turned and walked out with not a word being uttered from either the wife or the owner (perhaps a male family member?) who had recently come into the restaurant and seemed very enthralled with attending to the three blondes seated back near the bar area. A disappointing end to what could have been a nice visit. Such a shame, too. I really like their food.
Answer:
2 stars