Problem: Whenever I visit my family in Arizona, I make it a point to stop in here as the employees are friendly, the food comes fast and the dining room & restroom are always clean. My compliments especially for Courtney for a great customer service experience.
How would this review be described?
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A: positive

Problem: I've been a client at Modern probably a dozen times over the past few years. This was my first appointment with Kris A. I requested a Junior Stylist, and was placed with Kris. We talked about what I wanted at the beginning of the appointment - and what I didn't want. And then... she proceeded to pretty much refuse to do the layers I requested. She also styled my hair using a round brush. I explicitly explained that I would not ever style my hair using a round brush, and that I didn't like it done that way. I wanted my (natural) wavy hair cut in a layered shoulder length cut - and I left with terrible straight, flipped up at the ends, dated hair. Modern it was not. Kris asked all the right questions - but clearly didn't listen to the answers. That, or she didn't care. I'm not sure which is worse. I was happy and excited at the beginning of the appointment, and I felt completely deflated by the end. My hair is shorter, but I could have done that myself. It was a financial "treat" for me to attend this hair appt; and what a waste of my money it was. I won't be back.
How would this review be described?
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A: negative

Problem: Such an odd location for a restaurant like Hash House A Go Go, but thankfully there were huge signs when you enter the Imperial Palace Casino to direct you to this spot. I heard about this place from my parents, who had wanted to visit the original Hash House in SD, but had to back out because of the ridiculous wait. There was also a bit of a wait at this location (~30 minutes for 3 people on a Wednesday afternoon), but when we were seated we noticed there were a lot of open tables; I suppose they didn't have enough waitstaff. Our server was amazing; really fast and friendly, calling us "sweetie" and checking back on us frequently. I decided to go for the famous fried chicken and waffle plate, and my sister and bro-in-law went for the same but in an eggs benedict version. I also had the spritzer, which was refreshing and not overly sweet. There's a very strong chance that I may be biased to give my chicken and waffles a good rating due to its behemoth size -- it was awe-inspiring -- but it actually tasted good, too. The chicken was actually tender and moist with a strong hint of rosemary (that, and the stick a whole sprig of rosemary into the chicken). The skin was ridiculously crunchy and peppery. The waffles had bacon embedded into it...I mean, c'mon, how could you go wrong with carbs, butter, and bacon? I guess it is so wrong, it's right.
How would this review be described?
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A: positive

Problem: After a two hour wait, a mediocre meal. Good appetizers, but salmon burger was bland and burgers greasy. Server was the best part of our dinner.
How would this review be described?
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A:
negative