Problem: This was my first dinning experience at this restaurant and I'm sorry to report that chances are slim to none that I will ever return. The service was average at best, wait time was much slower than it should be. The champagne arrived warm and it took over 20 minutes for it to get to an acceptable chill. I had to ask the waiter to please bring more ice since when we complained that it was warm and they didn't respond. We shared the foie gras and it was extremely small for $20 and the toast served with it was so heavily drenched in butter it overpowered the taste. We had to ask for plain bread instead. We then had the salmon entree and a side order of the mac n cheese. Very nice flavor and we left feeling satisfied. However, around 5 hours later, we both started experiencing stomach cramps and diarrhea. This went on all night long. I wasn't happy about spending $180 for dinner and getting sick, so the next morning I called to tell management our experience. I wasn't sure what to, but I thought they should know. She spoke to me very courteously, but basically said, ' they checked all their food for expiration, and no one else complained". This reaction annoyed me. I feel at the very least an apology was in order and perhaps offer of something on our next visit, anything! This is very poor customer service and I will not return there again. There are too many places for fine dinning here, i don't have to patronize an establishment that is not concerned about my comfort or satisfaction.
How would this review be described?
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- negative
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A: negative

Problem: I stayed at the older room this time, which hadn't been renovated and still had the small 32" TV. The bed was so uncomfortable that my back was so stiff when I got up in the morning. The comforter was also very thin and I got cold at night. I asked the housekeeping for an extra blanket the next day. But when I got back to my room at night, there was no blanket!!! I called the housekeeping again and was told that they were out of blankets and were expecting a shipment but didn't know when it would arrive. WTH????? It was already 10:30pm!!! What kind of cheap hotel is this that you can't get an extra blanket? There should have been an extra one in the room to begin with!!!! I had to crank up the heater which totally dried up my airway in the morning. If you must stay here, be sure to book the RED room. Those are the renovated rooms with modern deco and big flat screen TV and nice comfy bed(s).
How would this review be described?
OPTIONS:
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- positive
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A: negative

Problem: There's a weird disconnect with me when I walk into this museum to see instruments, whose sole purpose is to be played and enjoyed, displayed for you to stare at while they stay silent. Granted, I'm sure a lot of these instruments are not playable anymore, and they do have stations where you can listen to the TV footage of some (but not all) of the instruments when they are played. But, I have a constant urge to pluck strings, play keyboards, and pound on drums when I see them laid out like they have been uncovered at an archaeological dig. It's true they do have a "touch and play" section on the first floor, but the selection is limited (I'd imagine because of the upkeep to maintain constantly played instruments that instrument neophytes are trying out). Despite the overwhelming urge to try out the museum exhibitions, there is a great variety of instruments to look at, laid out by region, with information stands to inform you about the history of said instruments. Pretty fascinating to see how different instruments emerge in our cultures and what sounds are deemed "pleasant" vs. cacophony. One of the things that I think would make the museum experience more pleasant would be to extend the range of the ear sets they give you, because generally you can only stand in one spot before the headset reception starts to fade, which makes it inconvenient to listen to the instrument samples when there are lots of visitors at the exhibit.
How would this review be described?
OPTIONS:
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- positive
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A: positive

Problem: Good food ridiculously bad service. To the point it became funny to us. They couldn't get our orders straight for an entire hour and had waitresses circling several times always needing us to correct them. Food was good. One plate was dry because it sat out for 20 minutes. A roll was sent to another table. When they said they didn't order it. Waitress brought it to my table. One persons food came 40 min after everyone else's. had to ask for water several times. Forgot our coffee which is astronomical 4.50 for a plain coffee! When the bill came they didn't even tally up the items which were nonsensical We don't tip for "oh we're sorry, so sorry" This place really went downhill since last year. Management needs revamping bad!
How would this review be described?
OPTIONS:
- negative
- positive
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A:
negative