QUESTION: I would like to formulate the breakout groups prior to the forum. I would like your input on likely persons to put together in these breakout sessions. Let's talk tomorrow.
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ANS: Input on Breakout Groups

QUESTION: There is a P&L Summary for east desk in the Netco directory located at O:/ERMS/erms_adm/Netco/2002/0102/Regions0102/_Converted/East P&L Summ. Please take a look at it and tell me what you think. To simplify and speed up the reporting process, I added buttons that will link to the P&L's. The format may or may not resemble formats used on other desks, but I do believe the data shown is comprehensive. Errol - This may not fit your needs on the financial desk. You may need to design your own. If so, let me know if I can help. Thanks.
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ANS: P&L summ

QUESTION: Deskheads: I would like to have a 2 hour team building session for the assistants, receptionists, and clerks on Friday 5/25/01. The only thing that will be charged to your cost center is the cost of a lunch brought in for the administrative staff. I know that the assistants usually are out of here between 12:30 to 1:30 being that this is a Friday before a holiday. I would like to have the session start at 12:30 so that they can still be out of here by 2:30 that day. This would require the phones being on solo pilot starting at 12:30. Please respond with your approval, questions and/or comments as soon as time permits so I can set everything up this week. Many thanks, Ina Rangel
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Friday 5/25/01