Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: I am a native Montrealer spending some time back home, so I have been in lots of cafes, and this is definitely NOT one that I would recommend. I have to say that the two waitresses were very nice, but that's the only good point about this place. My husband and I went there around 2:30pm (so it was pretty quiet), and we waited at least 30 minutes before my husband got his panini, and I was told that there was an error with my order (a crepe), which would take five minutes to fix. About 25 minutes later, they finally get my crepe to me. The food in general was OK, but I was disappointed with the crepe which was burnt at the bottom. For a panini (without any kind of side), a small crepe, a coffee, a fruit salad, and a juice, they charged us over $40 CAN (i.e. $37 US). They did NOT offer us any discount for the extended delay to get the food. And finally, when I asked them to add 15% for tips to my debit transaction, they counted it OVER the total including taxes (and in Quebec, tips should normally be added to the total BEFORE taxes). Perhaps we were just not lucky, but I would never go back there, and I believe this place is still in business just because they serve mostly tourists who don't hear from other people about their poor experience there.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: The worst experience I have ever had as a customer of a Pittsburgh business came at Szmidt's Deli. It all started when I bought a Groupon for the place. The owner admits there were some problems with the Groupon and says he won't be doing one again, but the source of my displeasure was how horribly everything was handled by the restaurant and how little the owner appears to value his customers. The Groupon was good for 5 sandwiches. When I went to cash it in, I was upset to discover an undisclosed "one sandwich per visit" rule (not living nearby, this was a big inconvenience). This may have been Groupon's fault, but I've seen other businesses manage to communicate terms like that clearly and prior to purchase. But the employee behind the counter said the Groupon, which had a stated expiration date, was to be cashed in for a 5 sandwich punch card which never expired. "OK," I thought, "I don't make it here very frequently, but at least I won't have to go out of my way to use the value." So I almost-happily traded my Groupon for a card (with no printed expiration date and promise to honor it whenever) and decided to use it only when I was already in the neighborhood. I came back after the Groupon had been set to expire, only to be told by the owner that the card carried the same expiration date as the Gropuon. Whoops. Strike 1 against the restaurant, having employees make promises the owner didn't want them to. Shouldn't be a big deal, however, because I acted based on the promise of that business's representative, and any responsible business owner would stand by that pledge. I tried explaining the situation to the owner, who repeatedly cut me off by repeating information I already had (namely, when the Groupon expired). My argument that my card had no expiration date (printed or spoken or disclosed in ANY manner to me at any time--in fact, "never expires" was a promise explicitly made) seemed not to register with him. He kept getting louder and louder, making a scene in front of other customers waiting in line behind me. Things were getting awkward. Finally I asked him point blank, "Are you refusing to stand behind the promises your business made to me?" I never got a direct answer, he just said, "Look, the Groupon expired" (a fact which was never up for debate) "and I'm done with that company" (a fact which was never relevant). He not only flat out refused to stand behind the word of his employee, he refused to do anything to ameliorate the situation whatsoever. I never even got an apology for the misinformation. I was only berated loudly in front of a gathering crowd. That's not an honorable way to do business. It's not even an ethical way to do business. And it certainly wasn't a proper way to treat another person, much less a customer. Maybe I have an overdeveloped sense of how to conduct good business, but the entire experience left me upset, offended, and quite surprised at the outcome. I was left fervently hoping that Szmidt's would go bankrupt and close its doors, so that a better establishment could take its place in Pittsburgh's business community.

Input: OPTIONS:
- negative
- positive What would be an example of an negative review?

An example of an negative review: The burger was pretty good but, I've had much better. Tables are really close to each other like others have said. What I really didn't like about this place was the service. We had to flag down our waitress just to get refills. We were rushed through our meals like we weren't wanted! I mean they weren't crowded or anything. There was one other table of people besides us on the dining side and maybe 10 people at the bar. I should have went to Five Guy's! I would have been much happier!

Input: OPTIONS:
- negative
- positive What would be an example of an positive review?
An example of an positive review: Such friendly folks! Helpful, knowledgable and the special events are a blast!