Q: Service was excruciatingly slow. It took three times longer because the waitress said the "grilled" chicken started frozen. Then they overcooked it and it was super dry. The manager never came to check on us or apologize for the super slow service. Kids menu says "drinks included", but I was charged for the kids drinks. The waitress said its because the kids menu is for 10 and younger, but why didn't the menu or the waitress explain this detail when we ordered the kids drinks. The old bait and switch. I've been coming to Serranos for many years and tonight was our last visit. OPTIONS:
- negative
- positive

A: negative

Q: Sushi Kame is tied for my favorite place to get sushi in Champaign. The sushi is very good. If you're going for lunch the bento boxes are hard to beat when it comes to bang for your buck! I've always been happy with the food. The service is OK, I've never had the long wait times that some others here have posted about. I guess my only complaint is that I tried the Chirashizushi once and while it was good propotions and delicious it was one of the less ornate presentations I've had. Of course for the price I couldn't really complain. So yeah- if you're in the CU area and looking for sushi, this is one of the two places I would recommend! OPTIONS:
- negative
- positive

A: positive

Q: Friendly, friendly, friendly staff!!! Loved the New Orleans flare. We were on a business trip and recently went to Jasper's Peak for happy hour. When we walked in we felt as though we were regulars. They were so nice letting us taste a few beers before we selected one on draft. We tried a couple of their happy hour appetizers. All were reasonably priced with the standout being the shrimp canape. Shrimp, cheese and bacon. Yes, bacon makes everything better! We would definitely go back if we lived in the area. Give them a try if you are near by. OPTIONS:
- negative
- positive

A: positive

Q: Went here based on a recommendation from the concierge at our hotel. Regretted it the moment we walked in the door. The place is lacking in hospitality and decoration. It is small and the average age was 63 and this was on a Saturday night at 830pm. The food was just OK, although I will note that my steak was cooked perfectly but lacked salt, therefore, lacked flavor. I believe our assorted steamed veggies were frozen and possibly microwaved. My plain mash was that - PLAIN. I was hoping that it would have a little bit of flavor but it didn't. The onion rings were not fresh or homemade. I could have purchased the same quality at Sainsbury's. Not impressive to say the least. Would have rather gone to Wildfire, even though I have never been there. At least they would have had a modern restaurant for me to marvel at instead of the radiator with food crusted to it. Dress code is casual. This place is nothing special as far as look and feel (and our concierge did advise us of that but this was below that set expectation). OPTIONS:
- negative
- positive

A:
negative