The product of DD's is consistently good (if you are a dunkin person, which I am). However, in recent months I have found it difficult to leave this location without being disappointed with the service. It is always extremely slow at the drive thru and when inside. I cannot get through the line outside in less than 15 minutes, which is well above the average time it takes for any fast food. I usually don't go until 9am or a little before and the line is not into the street anymore at that point. Last time, I waited inside for a breakfast sandwich for 15 minutes and was told that it was given away to someone in the drive thru line. There was one employee in charge of all the hot sandwiches and another employee who was actually just standing there next to the one attending the drive thru. There was obvious communication issues and hostility among the employees. I now have been forced to drink gas station coffee bc I don't have the 20 mins to kill each morning waiting at my precious Dunkin Donuts. Step it up, I want to come back!
Choose the sentiment of this review?
pick from the following. i. negative. ii. positive.
i.