To: manager@tastytreat.com Date: Monday, 7th October, 3:34 p.m. From: raymondyuen@canada.net Subject: Complaint Dear Mr. Price, I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing . It was my son's birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking area. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy. Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic .When we told her it had legs, she apologized (="said" sorry) and took the food away. We asked for the pay for my wife's meal bill, expecting not to pay for my wife's meal. Nobody came. After 15 minutes, I asked to see the manager. The headwaiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn't believe my story and gave me a bill for three meals. I argued with him but was forced to pay. The waitress, Janet, was always friendly, but I would like an apology from your impolite headwaiter and a full refund for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone. You can contact me at 742-3254 or through e-mail if you want more information. Thank you for your attention. Yours sincerely, Raymond Yuen The headwaiter didn't believe Mr. Yuen because _ . A) the waitress hadn't told him about what happened B) he believed that the cockroach was garlic C) he didn't want to pay Mr. Yuen back D) the manager was on holiday
A
Mr. John and Mr. Brown work in the same office. One day Mr. John says to Mr. Brown, "I will have a small party in our house on Monday evening. Would you and your wife like to come?" Mr. Brown says, "Thank you very much. I'd love to, but let me ask my wife first." So Mr. Brown goes to the other room and telephones his wife. Then he comes back and looks very worried. "What's the matter?" asks Mr. John. "Is your wife there at home?" "No," answers Mr. Brown. "She isn't there. My small son answers the telephone. I say to him, 'Is your mother there, David?' and he answers 'No, she isn't in the house. ''Where is she?' I ask, 'She is somewhere outside.' 'What's she doing?' 'She is looking for me.'" ,. Mrs. Brown is looking for _ . A) Mr. John B) Mr. Brown C) Mrs. John D) David
D
Q: A woman is having some trouble with her eyes, so she goes to see the doctor. He is a new doctor and doesn't know her, so he asks some questions and one of them is, "How old are you?"The woman says, "I don't know, doctor, but let me think about it." She thinks for a minute and then says, "Yes, I know now, Doctor!When I marry , I am eighteen years old, and my husband is thirty. Now my husband is sixty. And that is twice thirty. So I am twice eighteen. That's thirty-six, isn't it?" The woman can't remember _ age. A) thedoctor's B) her husband's C) her D) her son's
A: C
Question: Mr Jones and Mr Brown worked in the same office. One day Mr Jones said to Mr Brown "We are going to have a small party at our house next Wednesday evening. Would you and your wife like to join us?" Mr Brown said, "Thank you very much. That is very kind of you. We are free that evening,I think. But I will telephone my wife and ask her. Maybe she wants to go somewhere else that evening." So Mr. Brown went to the other room and telephoned. When he came back,he looked very uneasy . "What's the matter?" said Mr Jones. "Did you speak to your wife?" "No," answered Mr Brown, "She wasn't there. My small son answered the telephone. I said to him, 'Is your mother there,David?' and he answered, 'No,she is not in the house!' 'Where is she then?' I asked. 'She is somewhere outside!' 'What is she doing?' 'She is looking for me.'" Why was Mrs. Brown looking for David?Because _ . A) he went out of the house B) he was answering father's phone C) David had lost his way D) she didn't know David was in the room
Answer: D
*Question*
How to have fun in Chicago without spending a lot of money? Sightseeing The Art Institute of Chicago has a fine collection of photos and paintings. The ticket is $10.00, but go on Tuesdays and you'll get in free. The Sears Tower is the world's third tallest building. By going to the 103rd floor, you can get a view of the whole city. All for only $8.50. Free show There are free concerts in Grant Park in summer. They are held Wednesday through Saturday nights at 7:30 P.M.. Attend the taping of a TV show for free. The Oprah Winfrey Show and the Jenny Jones Show both offer tourists free tickets. For the Oprah Winfrey Show, you'll have to book tickets at least a month before. Places to stay You can get a hotel for $100 to $300 a day. However, you can get a room in the dormitory at Roosevelt University for $215 for a whole week! But you have to stay for 28 days to get this great rate . You have to spend at least _ in all to stay in a dormitory room at Roosevelt University at a good rate. A) $860 B) $300 C) $215 D) $ l00
**Answer**
A
*Question*
Mr and Mrs Smith come from America. They teach English in Yangzhou. They like their jobs. They have a son, Tom and a daughter, Mary. They are all in China now. Mr Smith can speak Chinese. He likes swimming and singing. Mrs Smith likes swimming and running. Tom and Mary like playing chess. They often play games with Chinese boys and girls. Mr and Mrs Smith like Chinese food very much, but Tom and Mary don't like it. They like French fries and hamburgers. Mrs Smith wants them to eat more vegetables and fruit. One day, Mrs Smith cooks some vegetables for them. Tom sees them and says, " I am full ." And Mary says, "I have something to do." And she runs away. Mrs Smith is a(n) _ teacher. A) Chinese B) P.E C) English D) French
**Answer**
C