Write a question about the following article.

Now , it has been 2 weeks and they still have not contacted me . I sent a few emails to them this week and the last week but as of today , they did nt even reply . I called the customer care on phone and they said I will be contacted in 2 days . Of course no one has tried to contact me .

Question:
What can be accurately stated about the company I 'm dealing with ?
Choose from:
- Their customer care staff make the customer their number one priority ..
- None of the above choices ..
- They have lousy customer service in epic proportions ..
- They are very good at making the customer feel appreciated ..