Problem: It really bums me out to give Bragg's a poor review. The first few times we went, we were instantly in love. The food was amazing, service friendly and the overall ambiance sweet. However, the last two attempts eating here have been down right awful. Last time, it took 15 min for a drink order and then 15 more for the actual drinks. They were out of several things, so the menu became limited. Fine. We chose other items and waited. And waited. For almost an hour for food that came microwaved and cold and downright gross. We left. Thinking that was an off night, we waited several weeks to come back. Enter just now. We arrived for dinner and order three different things because they were again out of key ingredients. And drinks. There was basically nothing to choose. Sadly, we left unhappy yet again. And unfortunately, probably will not try again.
How would this review be described?
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A: negative

Problem: The ONLY reason this place is getting two stars is because they are hands down (so far) my favorite place to go after a night of drinking for pizza and wings. I love the Cajun wings and their ranch, it is so delicious! Their pepperoni pizza is great too, however, slightly over priced during daytime business hours; runs about 12$ after tax. After midnight the pizza is half off and so worth that 5 something. Now, the whole reason I didn't give this place higher stars is because the waitress SUCKED! When we got there she was quick to ask for drinks and we were also ready to order and be done because it was getting late- she ran away before we could say something. Then she brings us our waters and we say again, we would like to order and she gave us a look and said yeah ( in some crappy tone) and then walked away. Finally, three minutes later she comes back and takes the order. During my meal I quickly ran out of water, I'm using my straw making that noise getting the last sips out and she's standing right there just doing nothing. She comes over five minutes later to bring us the check and we had to ASK FOR WATER! All our cups were sitting there we all made the dang noise and still nothing. She spoke with the bartender most of the time and keep in mind this crappy service came at 330 am with only one other table for her! Also, she had the driest personality and was so incredibly dull and lifeless I felt like she was sucking the life and fun out of me. She made the whole experience miserable and since we only go there on the weekends in early AM i am going to have to check out other places similar because I'm not ending my night of fun with boring crappy Betty the waitress, or whatever her name was. Tap house needs to straighten this out ASAP!
How would this review be described?
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A: negative

Problem: I came here for a friends happy hour bday event. It was okay but honestly I wasn't all that impressed. The wait staff was mediocre and the food that was laid out was okay but I've had better bar food. The drinks were decent and their beer selection is decent but overall I wasn't really impressed with the place. Parking is limited and really a pain so be aware of that as well. The location is convenient to my work but overall I don't think I'll be coming here again unless a friend insists.
How would this review be described?
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A: negative

Problem: Incredibly ignorant ownership and management! I didn't even stay after the rude experience. It's Sunday afternoon...last weekend of the regular NFL Season. They have the Cardinal game on 5 TV's (also on local channels) and won't change 1 TV for an out of town game when they have all the games available! HORRIBLE CUSTOMER SERVICE...too bad I heard the food was decent, but if they are going to tell me to leave....I will!
How would this review be described?
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A:
negative