Teacher: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Teacher: Now, understand the problem? If you are still confused, see the following example:
Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
Solution: 2 stars
Reason: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

Now, solve this instance: When I grow up. I want to be Eliot Wexler.

Even when his acclaimed restaurant is closed for Superbowl Sunday, he's answering the phones to make sure each guest talks to a live person.

The master restaurateur picked up the ringer when I called for a last-minute dinner reservation tonight. He politely explains that they are closed and offers a reservation for another night.

Wow.

Not only was he cool enough to give his staff the night off (...and the subsequent hangover Monday), he personally takes over the customer service to make sure guests are accommodated.

This is not unusual for NOCA.

The ever-perfectionist Eliot often answers the phone for his own restaurant and personally oversees the first impressions of all dining experiences at NOCA.

What about the food? You don't need me to talk about it. The endless local and national reviews cover that. It's epic.

I've dined here many times and I will always be fan.

Watch out Eliot. I'm taking notes. When I open my restaurant... will I be a friend or a formidable adversary?

Love, your JuxtaPalate pal.
Student:
5 stars