I have been here a few times and it was a 3-4 star lunch spot before today. I haven't really been able to eat for 2 days due to the loss of my grandmother and grieving. So i stopped in here for lunch break today as its close to my job. I was in line and was waiting patiently to take my turn in line. Some young kid cuts to the front of the line with his buddy and the cashier sees him and says nothing just welcomes him to the counter and takes his order like nothing happened. Another girl decides to jump on the register by the door ans screams out next ...i look to see if the guy in front of me is going to go and she yells out looking at me ..come on who's next lets go. I walk up and ask her for a hamburger meal with avocado and a chocolate shake. She says do you want fries with that.... i say ..yes i just told you i wanted the meal. She replies with you obviously need to speak up because i didn't hear you....she then is banging away on her register to show me she is irritated with me then snaps at me and says what size shake do you want....i tell her small and she makes me repeat it again. She tells me the total and snatches the 20.00 out of my hand and gives me back the change. I ask for a receipt and she rolls her eyes at me and bangs away again on the register hands me receipt and turns her back on me walks to the back counter and turns and looks at me while she is talking to someone else to let me know shes discussing me. The woman was thin and dark skinned with a long black ponytail and a nasty disposition. Ticket number 488813-2 at 12:54 sever 20- shelby. I hope a manger speaks with her about the simple kindness she could show her guests and that a pleasant attitude and smile could go a long way . You never know what someone else may be going thru and to have to deal with that while I'm already grieving was something that could have been avoided.
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negative