Choose your answer: is the following review positive or negative?

I know that this may come as a shock to the other reviewers on here but my service was less than stellar. I came home and did a walk through of the house and found that my dining room was hardly touched, dining room chairs were partially done and the hanging lamp over my dining room table had cobwebs on it still as well as the console table was not dusted thoroughly. In addition, once I went into my 2nd bedroom, I found that it had not even been dusted. Vacuumed, yes, but not dusted. Nothing had been moved for dusting on the table tops. I am disappointed. One positive was that Jason listened to my concerns and thanked me for the feedback. Other positive the floors looked really good. I don't think I will use this service again. Maybe I expect that once you have your house cleaned it should be sparkling. Just me, just saying.

Pick your answer from:
a). negative
b). positive
a).