Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: This store is horrible. I went in on a Friday and paid $21.29 ($14.81 in shipping costs) to have a package to California by Tuesday. Today is Tuesday and when I tracked the shipment online it said the shipping label has been created and once the package arrived at the facility, the delivery date will be updated. Umm...what??? Shouldn't all of that have been done? The store is already closed so I called UPS Support. The guy was nice but said the store hasn't shipped the package to them yet but that they did accept payment for it. Great. Now what I shipped won't get to my sister in time who is leaving for France early Thursday morning. Who knows if the store even has my package anymore (I'm going to find out). What a waste of money and time. I have a baby so running shopping and shipping errands in 100+ heat isn't exactly easy. By the way, my dad used this same store and paid for two day shipping (for an expensive electronic)...the package took 5 days to get there. I should've just gone to the post office. It would have been cheaper and I wouldn't be out $100+ dollars on the cost of a gift and shipment. I've never had such poor results from a UPS store. Save yourself the hassle and use the kiosk at the post office.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Hands down, some of the best SE Asia food in Phoenix. I used to come here all the time, now days it's a special treat. This place is run by a very friendly Cambodian family who want nothing better than to give you a taste of what Cambodia food is. Highly recommended for both the food and the family!

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
great food and great service.