Finally tried this place, based on the reviews here. I don't know if we went on a off day or what, but I was not impressed. Service was good, very friendly, however the food is another matter. I have had alot of bbq in my time. I am from Ohio and have eaten my fair share, this was not even close to fresh homemade bbq. My husband and I decided to both get the smoked chicken sandwich, a side of fries, mashed potatoes and gravy and a slice of red velvet cake. When she handed us our sandwiches she said "Take some extra sauce, the sandwiches are usually dry", extra sauce is fine, I slathered it on, but I found it strange that she put down the food right away. It was dry and served on the most generic bun. The sauce made up for it, I poured it on and it was good. The best bbq chicken sandwich? I think not. The fries were inedible. They were gross and soggy. The mashed potatoes were ok. I had to scrape the gravy off the top, because it was a salty nastiness, and eat them plain. I love gravy, I swear I think this is the first time in my life that I have not liked a gravy! The red velvet cake was a huge disappointment. I had envisioned something homemade and yummy. Frankly it looked gross in the plastic container she handed me. It was all smashed up and there was whipped cream all over the container. Not good..... Based on my experience here I would not go back. I find it hard to believe that this is talked of as the best bbq in Phoenix. I have had better bbq at chain restaurants.
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negative

Wow. This was not the restaurant I expected after walking through the casino. The service was exceptional, the lobster bisque was phenomenal, the "zip sauce" for the porterhouse was delicious, the sides were perfect, and all 8 of the desserts were great. I would make a trip to DT Vegas from the strip just to eat here. A must visit for anyone looking for a great meal and experience.
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positive

Bought one of those '20 oil changes for $X' cards. The first time I tried to use it I dropped off my car in the morning. Got a call from them in the afternoon telling me how I needed tons of additional work, new tires, etc. Said they got me a 'sweet' price of just over $700. Right. Also really pushed their variety of flushes. I'll let you make your own conclusions on that. I'll use the rest of my 'free' oil changes but that's it.
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negative

How is In the Company of Thieves? It depends on what you're looking for. If you're looking for a place to get consistently delicious fair trade coffee? You've found it! If you're looking for a place to get consistent costumer service? Not so much. I live right around the corner from Thieves, so I want to love it so bad. It's the closest coffee shop to my house and, like I said, has great fair trade coffee. But Thieves keeps inconsistent hours and the barristas (owner included) seem uninterested in serving you. Which, attitude aside, just makes everything take longer. Here's my anecdotal evidence: The first time I went to Thieves, when I got there, there was no one behind the counter. I'd heard mixed reviews about getting served, so I thought I'd do an experiment and see how long it took. After standing around for 7 minutes (and contemplating grabbing the cash register or one of those tasty croissants and making a run for it) a gentlemen who I now recognize as the owner reappeared (from the basement? outside? it was unclear.) He moseyed over the counter where I was standing and took some time getting set up before looking up and saying, "What can I get you?" No "Have you been waiting long?" or "Sorry about that, I had to go and deal with an invasion of panthers downstairs!" or another plausible explanation. I ordered my coffee, it was delicious. And this has been the kind of experience I have come to expect from Thieves.
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negative