Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Q: Linksys utility can not find my print driver and won't set it up. Spent a long time on the phone with technical support giving personal information (and repeating it several times) just to be transferred to someone who could help me; but not actually. Instead I was placed on hold for 15 minutes and then hung up on TWICE!!!! Horrible customer service. Poor software. Product never did work, even with tweaking the network and printer settings.
A:
Negative Review