Problem: What would be an example of an negative review?

Answer: If you love to waste your time and money, then this is the company for you. I should have trusted my gut when Brad actually answered the phone in the middle of our first meeting. We tried to refinance a house through Noble Home Loans and it was by far the worst experience (the process took 8 MONTHS) and we wasted over $1,000.00. He claims that it is illegal for his company to pay for the appraisal up front and makes the customer pay for it. Which I found out later is a complete lie. We ended up having to pay for two appraisals because his staff is incompetent and could not refinance our house in the appropriate time. After 8 months, we were told the documents were finally completed and we could go sign. We were told that we would not have to come up with any money at closing. I was unsure about that and asked them repeatedly if it was going to cost us anything. Brad and his staff said NO. When we got to the signing the gentleman asked where the money was- we owed over $1500 in closing costs. WHAT!! We ended up walking away and I found an amazing loan officer that same day. Our house was financed from start to finish in less than 30 days. The closing costs were very clear from the beginning AND he paid for the appraisal up front. His motto is that the customer never has to pay for something up front. WoW! To make matters worse, the gentleman that referred us to Brad end up getting in a fight with Brad as well and switched to my current loan officer. Honestly, I am baffled that this company is still in business.

Problem: What would be an example of an positive review?

Answer: This Sweet Tomatoes is one of my 'work late and try to avoid eating garbage for dinner' gigs, and it's actually very good. The large variety of salad bar ingredients are kept very fresh as you would expect, the staff is very friendly, and the establishment is kept clean. They have a small but well done variety of soups and other hot items that are rotated once a month or so in accordance with the corporate food theme. Overall the price could be a little bit better but it's not unreasonable. Reader be warned that it can get overwhelmingly packed with people during prime time hours at lunch and dinner so try to hit it at off hours.

Problem: What would be an example of an positive review?

Answer:
My family and I were out near Anthem and were in need of food. South Eastern has quite a selection of food establishments, but Five Guys caught our eye. We'd heard good things about the joint. We pulled up, and the smell wafting through the air confirmed that our decision to eat here was spot on. The girl behind the counter was very pleasant, asking us if we'd ever been there before, though she probably guess we had not, due to our staring doe-eyed at the menu, then to the peanuts scattered on top of sacks, then back to the menu. The menu is pretty simple-she explained that there are either single burgers or double burgers, and regular or cajun fries. We ordered burgers with a variety of items that you can add. I was happy that they offered every type of thing to add to your burger because husband was craving spicy, son was craving pickles, daughter wanted something BBQ. After ordering our burgers customized just for us, and regular AND cajun fries (we just couldnt decide!) we were given our order #, drink cups, and shelled peanuts. The drink fountain is amazing. Seriously. Having never seen one of these machines before, we were that family that hogged both machines for quite some time, trying to decide if we wanted flavored juice, coke, sprite, or water. With over 100 different drink flavors, it takes a bit to decide, folks. Our apologies to the customers who were behind us, waiting ever so patiently =) Our food was served quickly. Burgers tasted fresh and flavorful, fries both cajun and regular were tasty, even with the Malt Vinegar that I used to dip some of my fries in. Daughter was happy to use crayons and index cards to decorate and then pin up on a board specifically for patrons-turned-artists. While eating, I looked around and noticed the decor. There really wasn't much to the place. Simple red and white tiles. I noticed that the burgers were wrapped in foil, and most packaging did not have logos. Less advertising and branding, let the food speak for itself. It works. Twice, an employee came and greeted our table. One girl offered to take our trash off our table for us, and we declined politely as we felt she didn't need to do that for us, and then what looked like a Manager came and asked how everything was going. ...it is now 8:55am and I am now craving a juicy Five Guys burger and cajun fries... off to see what time they open.