This is the content of an email: Enron Energy Services has one single entry point for all customer leads and service issues - The EES Business Center. Your assistance is requested in routing all retail customer calls to this center. The Business Center can manage general customer service requests or provide information on EES product offerings. The number for the EES Business Center is 800-337-7837 (800-EES-SVCS) or internally, calls can be transferred to x59390. E-Mail address is: EESBusinessCenter@enron.com Thank you for taking the time to route these calls appropriately. Your assistance is critical to Enron's customer acquisition success and to ensure our customers' satisfaction.

Subject: Routing of Calls to EES Business Center

This is the content of an email: We won a PPA in Alberta. We will know for sure on Thursday when the government declares the auctin a success or not. It is highly like that it will be a success.

Subject: Auction closed after round 70

This is the content of an email: All: Please see attached materials from Steve Kean. Ken Lay and Steve Kean met yesterday with the Governor of California and his policy director to discuss solutions to California's energy problems. The meeting was very constructive. Ken Lay and Steve offered some of Enron's proposed solutions and the Governor discussed the options he's considering. We've been asked to provide--by Tuesday--feedback on his proposals. The turn-around time is

Subject: Meeting with Governor Davis, need for additional comments/suggestions

This is the content of an email: A simple friend has never seen you cry. A real friend has shoulders soggy from your tears. A simple friend doesn't know your parents' first names. A real friend has their phone numbers in his address book. A simple friend brings a bottle of wine to your party. A real friend comes early to help you cook and stays late to help you clean. A simple friend hates it when you call after he has gone to bed. A real friend asks you why you took so long to call. A simple friend seeks to talk with you about your problems. A real friend seeks to help you with your problems. A simple friend wonders about your romantic history. A real friend could blackmail you with it. A simple friend, when visiting, acts like a guest. A real friend opens your refrigerator and helps himself. A simple friend thinks the friendship is over when you HAVE an argument. A real friend knows that it's not a friendship until after you've had a fight. A simple friend expects you to always be there for them. A real friend expects to always be there for you!
Subject: A friend