Problem: What would be an example of an positive review?

Answer: Cupcakes, wedding cakes, birthday cakes, COOKIES! Oh my. I came into Freed's on a mission for cupcakes, but I walked out with a whole heck of a lot more. I was lured in by their generous Yelp check in offer for free cookies with minimum purchase, so clearly, I had to buy enough to get the free cookies, right?! Right. I settled on the lemon berry cake slice, chocolate cherry cupcake, and my freebies: lemon cake cookies and cherry chocolate cookies. I had the cookie bag open before the car was even started to drive away - heavenly! The cherry chocolate cookies were a cake-like version of a cordial cherry. The lemon cake cookies were mini lemon bar goodness. The cake slice was also out of this world. Moist, full of flavor - perfection. Service was happy and prompt, and their store was beautiful. They had lots of special occasion cakes displayed around, and it's clear they do beautiful work!

Problem: What would be an example of an negative review?

Answer: I used to go here often. I was never really happy with them, but I had to go some place and the price was cheap. Let me tell you about my last experience there. Upon arrival I had my name put on the list and waited for my turn. Another guy arrived and the hostess let him go ahead of me. I complained. She stated that he had a reservation. When my turn came I was seated next to the guy. We began to talk. He told me that he did not have a reservation. Basically, the hostess let him go ahead of me because he was younger and better looking than me. I vowed to never go to any Supercuts ever again. I know I should not condemn a whole chain because of the rude actions of one person, but that is what I have done.

Problem: What would be an example of an negative review?

Answer:
We were recently at Geisha a Go-Go for a friends birthday for dinner and karaoke. First we did dinner, then karaoke in the BIG room, which was a blast. My issue was our waitress. We were there on a Tuesday night and we were some of the only people in the place, so the excuse "it was just really busy" doesn't apply. A couple of us ordered Hot Rock dinners, which were supposed to come with rice. Our meals came with no rice and when we brought it up to the waitress, the following conversation ensued: Us: Hi, I think our meal is supposed to come with rice, right? Waitress: Yeah, but usually the meat is filling enough, so I didn't bring it out. Us: Okay, but it's listed on the menu. Waitress: I know. Um, I'm still being charged for it, right? And the Shrimp Hot Rock meal came with 3 shrimp and a tiny Asian salad. Wow, how filling. There were other issues with her service, like bringing out the other, more expensive wine that I didn't ask for twice. I will probably never go back to Geisha for a meal, but it is a good place for drinks at the bar with friends on the weekend. Or on a weeknight if you don't want a big crowd but fun atmosphere. The reason for the "Meh, I've experienced better" rating, and why it is not at an "Eek! Methinks not" is because we did have a good time...when we didn't have to deal with the waitress.