Problem: What would be an example of an negative review?

Answer: I've tried so hard after countless opportunities that you guys had just to be an acceptable go to bike shop...you've failed just about every time. Horrible customer service countless times, jobs not performed during the time frame they had presented, which was not much of a big issue, but the fact that they never informed me that they never started the work after leaving a bike there for over three days. I get it, you're busy. But if you keep telling me it will be done today, I'll assume it'll be done. If you tell me you can work on it, I'll assume you'll work on it. And when I call to figure out what's going on, don't cut me off and expect me not to be an angry customer. But I'm sure I get it, you're happy with your repeat customers and don't plan on getting/keeping new ones. Thanks anyway.

Problem: What would be an example of an negative review?

Answer: Good food, BUT the problem is they never seem to get the order right, you are always waiting on something or they don't have something, and they only give you one dipping sauce per 3-piece strips meal. Last visit they didn't have any biscuits, another visit they needed to substitute a chicken leg for a chicken strip because they were short one, another visit they gave us 3-piece strips when we ordered 4-piece strips. We even ordered the 4-piece strips so that they would give us the extra dipping sauce, but they still screwed it up. I think this place is under bad management because the service used to be a lot better. We are planning to go to their other location at 35th Ave & Van Buren or just get chicken from McDonald's across the street until they improve. A ban for 6 months.

Problem: What would be an example of an positive review?

Answer:
Great place for sushi! Very clean and modern. Will definitely be returning for more sushi