Ordered pasta and salad and the salad didn't make it to me. When I called back in the "chief" got on the phone to tell me I was a "lying". I was shocked! He finally said he would send my salad back... and an hour later I called back to check on my salad... I was told "if" they got a driver free they would send it. Absolutely the worst customer service ever!
How would this review be described in terms of sentiment?
Options are: A. negative. B. positive.
A.