Definition: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Input: My Escape needed it's 40,000 mile maintenance, so I decided to take it in yesterday. I prefer to have my car serviced at a dealer, and since this is the most convenient Ford dealer to me, I ended up at Five Star. My husband had taken my car there previously and had no complaints.

I scheduled an appointment online...big mistake. I thought a 4 pm appointment would be perfect, especially after looking at what is done at a 40K maintenance appointment. Boy was I wrong. I arrived at the dealer (it was a bit confusing about where to go to actually get to the service area) and was told that the car would have to stay overnight because there is no way it would be done before they closed. Oh, and I found out the service area closes at 5 pm! 5 pm??? Are you kidding me? Maybe I was spoiled, but the Ford dealer I went to back in Columbus was open until midnight during the week for service appointments!

Seeing as how leaving my car was not going to do, I was told I could go to another part of the dealership to see if the Quik Lane could handle my maintenance needs. No appointment necessary for Quik Lane, and they were able to get me right in. About thirty-five minutes and $31.44 later, I had a car that had a multi-point inspection performed, oil change, and fluids topped off. I am still baffled why the regular service area couldn't handle this, especially as I had an appointment, but c'est la vie. Next time my car needs to be serviced, I am only going to the Quik Lane at Five Star. Service was nice, prompt, and not at all expensive.
Output:
3 stars