Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.

Example input: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
Example output: Pleasantly surprised
Example explanation: The review is positive and the user liked the product very much based on the given review, and the title correctly resembles to review.
Q: This was purchased as a gift for a friend who lives overseas. I sent this to my friend in December and it cleared customs in February weeks after the return policy expired. I purchased this because of all the rave reviews, the simple set-up, and for the amazing image and sound quality. But, the image quality is shoddy, grainy, and often freezes. I cannot comment on the sound quality because there were no audio cord attached to the device or in the package. I wasted my money on a product I cannot return because it was delayed in customs.
A:
Missing Crucial Pieces Video USB cord included, Audio Cord missing.