Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:I just purchased this item today and have been on the phone with ATI for an hour. The picture keeps skipping and the sound and picture are not in sync. I have one of the latest IBM laptops with all the features needed for this tuner to work. The customer service, after attempting a couple of things (in vain), deceided to put the blame on me and just hung up. This is a horrible product and an unprofessional company. I am taking this tuner back today. <br />
Solution:
Negative Review