Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: I thought the Swissotel was a great hotel. The rooms were very spacious and clean, especially for downtown Chicago standards. Most importantly, the rooms were quiet. I never heard people in the hallways when I was trying to sleep. The only downside was that the beds were not anything special. Sure, like all hotels in Chicago, this hotel caters to wealthy and/or business clients with ridiculous minibar and parking price. However, if you are aware of that prior to arrival, its not a big deal (ie finding a different place to park the car, bringing our own snacks for the room). It would be nice though if hotels such as the Swissotel had a microfridge in the room for guest use. Staff was very helpful. Bellmen instantly got cabs upon request, and the front desk was efficient and helpful. Overall, if I can get a good rate again, I'll stay at the Swissotel the next time I am in Chicago.

[EX A]: positive

[EX Q]: I stayed in this hotel for a week and I was looking forward to a stay at a top class hotel. I was shocked and disapointed with my stay, Here are some of my gripes - Room had a broken phone and broken lightbulb - Breakfast service was slow and impolite - Hotel rationed shampoo (one bottle for two people sharing and did not refill a bottle that was less than half full). - We also shared a bar of soap. I was so disappointed with this hotel, I paid for a premium hotel and got a very disappointing stay.

[EX A]: negative

[EX Q]: I stayed here for a weekend while visiting some friends in town. It was a little pricey, but definitely worth it! The staff was super friendly, the pool was clean and well-maintained, and they even had a really good veggie burger in the restaurant downstairs (I'm a vegetarian). Plus, I paid for a room with a lake view and it was gorgeous. I would definitely recommend.

[EX A]:
positive