Problem: I had high hopes for this place. Heard lots of people rave about it; unfortunately our experience was not as pleasant. I could over look the poor service if it was exceptional in other areas (ie- beer list, food). Our dry dusted Santa Fe wings were dry to the point of making us cough. Ok it says dry in the description so I can't complain but they lacked flavor. It was like they took spices from their mothers kitchen and just drenched them.DONT ORDER THEM! The meat platter was alright; decent at best. Artichoke salad.... Terrible. The only saving grace to this evening was the pizza, but we had to scarf it down to get home to our kids because our server never stopped by to take our order past the wings. We had to flag her down. All in all, I don't typically write bad reviews, but I felt that the 4 stars that this place holds reflects poorly on it's actual food, service and selection.
How would this review be described?
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A: negative

Problem: I know this place is still pretty new, but I was really amazed by how clean and bright the decor was. The staff was very friendly and cheerful, and helped me navigate the menu with ease. The Carne Asada burrito I had was also top notch, as was the Carne Asada Vampiro my wife ordered. However, the salsa served on the side was kind of bland, and the portions on everything were small for the money. Overall, I really liked this place, and it's definitely someplace I'll recomend to friends and family
How would this review be described?
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A: positive

Problem: RUDE. We asked for gluten free crust and the waitress was super rude about saying "no". I understand you may not have it but the way she said "we don't have it" (direct quote) was disrespectful and straight rude.
How would this review be described?
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A: negative

Problem: My husbands Samsung Galaxy S4 was recently stolen out of his work truck on a Wednesday night. I called T-Mobile right away and they immediately initialized a block on the phone. I called Assurant and they took care of everything right away. I paid the deductible and they overnighted a new replacement phone which arrived on Friday morning. We took it to T-Mobile and they helped us with the start-up, sd card, new phone case and they put the screen protector on for us. It never fails, every time we have gone in to this location for anything, we always receive the best customer service. So, so far so good. I really wish that I had gotten our sales reps name but his number is #2972379.
How would this review be described?
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A:
positive