Problem: What would be an example of an negative review?

Answer: Meh. The food tasted old to me (we got there an hour before closing) and there wasn't a great selection. My boyfriend said he enjoyed the fish but I thought the shrimp dishes were seriously lacking. I even thought I ate a bad shrimp and got sick immediately after leaving. There was a small selection of Chinese food but the lomain was way too greasy and the fried foods were overcooked. I was sad I wasn't feeling well because the dessert portion looked pretty good. I did have one bite of gelato and that was delicious but I just couldn't eat anything really after that one bad shrimp. I wouldn't take the time to go all the way out to the Rio for this buffet like we did.

Problem: What would be an example of an negative review?

Answer: Food here is really good. I am pretty regular to all of the Richardson's restaraunts. I have to complain about a new sharing policy. I took my pregnant wife there who couldn't handle eating an entire entree since they are pretty large. When we requested to share (not split) a meal, they charged us an additional $5. What kind of policy is this? As a paying customer, is it reasonable to stick it to me like this? Disappointing for sure. I will be frequenting other establishments that appreciate their customers ie. upward projects and LGO. Dicks lives up to the name

Problem: What would be an example of an negative review?

Answer:
I'm not giving this 1 star because their food is bad, because it's not. I'm giving them 1 star because, for the 3rd time, they have completely screwed my order up. It's 2:02pm, I ordered my pizza at 11:20am (almost 3 hours ago). My pizza is still "on its way" as it has been since the first time I called at 12:30. They have given me so many excuses, but unfortunately, I ordered pizza, not BS. I spoke with their manager, he offered me 50% off, but I still don't think that 50% is any good. I was hungry when I ordered, but now, due to the length of time it takes them to deliver, I already ate, and frankly, I don't want the pizza anymore. The sad part is, Mama Mia's pizza is amazingly good. It's their management that is terrible. I used to work at a pizza shop when I was younger, and we never would have let even an hour go by if someone was waiting on some food (let alone 3 hours). I normally order from Mama Mia's once or twice a week, and it usually takes them about an hour to deliver, which is fine. This is the 3rd time they've screwed up. Last time, they LITERALLY DID NOT CUT MY PIZZA. So, they basically delivered a huge pizza that we had to tear apart with our hands (we're bachelors, what can I say). I will never order from them again, ever. I WAS a huge fan until now.