TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: I have been using snooty pets for the last four years. I had always loved these guys. Did a great job, super friendly and my dogs always seemed to love going. The last few times though, my dogs have come home with very uneven cuts. I called, and asked not to have the same groomer cut my dogs next time
. Next time came, and again I picked my dogs up and my schnauzer was cut uneven, plus her beard had been cut way down. She looked silly. Then yesterday I decided to give them one last try, I picked them up and got them in the car and I hadn't even made it to the street before I noticed my schnauzer had been crying and couldn't open her left eye. I went straight to the vets office, id rather be safe then sorry. Glad I did, cause she has a scratch in the middle of her cornea and has to be on antibiotics. Now, I am aware cutting a dogs hair can be difficult. But after the service I have received the last few times, this is the final straw. Too bad, I really did love this place. I will be going someplace else from now on.

SOLUTION: 2 stars

PROBLEM: What a disappointment. Like everyone else has mentioned the sides were fantastic. The corn was sweet, the farro was creamy complimented with fresh tomatoes. The problem was with the service and our steaks. Four of the seven people at our table disliked their steaks. My steak in particular was overcooked, dry and under seasoned, which is so odd because the sides were seasoned so well. I expected more from a $60 steak. Our Swiss waiter also started off so personable but once we got our food that ended. Not one person came by to ask how our meal was. The last very strange thing that happened was when I mentioned that I wanted the Peach Sorbet as a dessert the waiter seemed unimpressed. Several people at our table made the observation also. It was if there was a non-verbal cue that I should not order the Peach.

Go to Bouchon. That meal was amazing and the service was excellent.

SOLUTION: 2 stars

PROBLEM: Po Po Platter to start...cannot go wrong. The service is fast and they were always checking up on us. Main dish was perfect, Chicken special and Mongolian beef. Both were perfect. Great local spot and I will most definitely eat here again.

SOLUTION:
4 stars