Problem: Ew! Ew! Gross! I know that's not the most mature thing to say, but that's what comes to mind when I think about this place! Sad thing is, I've been here a couple times. Every time I kept thinking it would somehow get better, but no, it doesn't! The Miso soup they serve has this weird after taste, and to be honest, doesn't taste like any Miso soup I've EVER had! So on to the sushi, oh yeah, it's gross too! I think I kept going back because the size of the rolls are humongous. The thing is the fish does NOT taste fresh at all! It's always luke warm and....just.not.good. Oh well, I tried. But I'd suggest you not!
How would this review be described?
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A: negative

Problem: The decor is elegant in keeping with a strong point of Wynn properties. Large windows bring in plenty of natural light. Choice of indoor or outdoor seating. The tables outdoors overlook the pool and lush gardens. Table umbrellas provide ample shade. The wait staff is friendly and helpful. The lunch menu has many choices along with specials that are listed on a separate sheet. The fish tacos (3 to an order) were large and stuffed with grilled grouper. The tacos are served with a side of guacamole and chips. It's a plentiful lunch. The chicken strips is also large, 5 pieces of breast meat with fries and ranch dipping sauce. There was enough to take some home for snacking. Considering the location both items were reasonably priced. The pomegranate ice tea was not to our liking and was removed from the bill without request. Look forward to returning to experience the patio when the weather is more conducive.
How would this review be described?
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A: positive

Problem: You know that small disclaimer at the bottom of your hotel reservations that reads: Management does not need to guarantee your reservation and can cancel at any moment for any reason? I have stayed at 100s of hotels in my life but the only places I have been to that invoked this clause were: "Fremont Casino" and SAM'S TOWN(both owned by Boyd). A friend from California came to town and wanted to see Hoover Dam. SAM'S is only about 15 minutes from Boulder City so I decided that this would be a good place to have her stay since she doesn't like gambling and the whole drunk-party atmosphere of the Strip. When we showed up, they changed our reservation for the reason: "Just because we can", and then they reminded us that: "MANAGEMENT RESERVES ALL RIGHTS TO CANCEL: (insert topic)"... this is something they will tell you a lot here. In 2010, I frequently would be sent mailers which offered me a free meal or room. I lived in NW Las Vegas around then. When I would drive 22 miles to get to SAM's, the workers would say: "We sent you this comp mailer in error. This is only available to out-of-state players". Then they would refuse to honor the comp. Just to let you know, the better Boyd Properties such as Suncoast and Gold Coast would accept responsibility for the error and would honor it anyway(I know from experience). But, here at Sam's I would of of course argue and they would always tell me to "come back tomorrow and talk with the manager". Every time I would show up the manager would not be present. This happened many times in 2010. Then the desk workers would remind me: "MANAGEMENT RESERVES ALL RIGHTS TO CANCEL: (insert topic)" If you read the disclaimer on your b-connected page, you will see words that read: "Your reservation is a REQUEST and NOT a GUARANTEE". That means if you live in California, Texas, or New York, you might have to fly all the way over to Las Vegas to not have a room available for you. Will they say sorry to you? Forget about it.... They won't say "sorry", they will say: "MANAGEMENT RESERVES ALL RIGHTS TO CANCEL: (insert topic)". One of the things that totally pissed me off about my recent visit was that I was racially insulted by a worker. I don't blame the worker, I blame management for being so negligent for hiring him and not giving him a standard cultural sensitivity training course. He greeted me by shouting all types of stereotype gibberish like "ching chang chong ling long!". Believe me, I was really pissed and let him know. Unfortunately, I ended up being the one feeling bad afterwards because I ended up making him cry. When he started crying, I realized at that moment that he might be mentally disabled, so it actually made me feel really bad about getting angry at him. Being Asian-American, it is common for us to get racially insulted when going into a business. It happens frequently, I get it almost every other day. For example, the worker will single you out and ask you: "are you a Chinese or Japanese?" instead of just saying "Hi" like they would greet the other customers. Shouldn't management address to their workers that singling out a customer due to their race is wrong? There are a lot of good things about this place. Most particularly: location and convenience. There is a gigantic Wal-Mart next door, and they got 24 hour McDonald's & Dunkin Donuts right inside the casino. And the best thing is that the McDonalds does not triple the prices like the ones inside the MGM properties do. Unlike what everyone else says, I got exceptionally good service at the TGI Fridays. I left a big tip. My server was really hard working. You know the Food Credit that they offer hotel guests? Apparently they can revoke that as well after you have already checked in. B-connected food credits are complicated, you have to charge the meal to the room and then they comp it after you check out. But, during my last visit, they decided to once again invoke the "legal disclaimer" by not honoring the food comp and charging my credit card the full price of the meals. What a scam! Don't let this happen to you! The fountain show is out of date and looks like those mechanical bears that play the banjo at Chuck E Cheese. The Wolf robot rolls out on a board made of plywood that has wheels attached to the bottom of it. The mechanical bear looks like it is doing disco moves due to it's awkward construction. The "laser show" is so cheap looking that you could hire a guy to hold two flashlights in his hands and tell him to do jumping jacks and no one would notice the difference. Like many of the reviewers below mentioned, some nights they won't even go through with this already crappy show. When the mist machine turns on, some guy who looks like Clint Eastwood will come out of the "mystical cave" and tell the crowd: "MANAGEMENT RESERVES ALL RIGHTS TO CANCEL( Insert Topic)!" This place could have been an easy 5-star review, but they blew it. Management should reserve the right to #$*# off!
How would this review be described?
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A: negative

Problem: Dont waste your time. The girl behind the counter was incredibly rude for no apparent reason, because you work at a fast food joint and didn't amount to anything don't take it out on me. First I asked if they had a military discount cause every other wendys does and she said no with an attitude. Second i ordered two meals and she kept getting it wrong. It took her 3 tries. Then when she made the drinks she slammed them on the counter almost spilling them. You would think that her seeing me by myself with two orders she might offer a drink carrier but no, so i ask for one and she just tosses it on the counter. Once i get my food i asked for ketchup she gave me 1 packet so i asked for some more packets she walks away and comes back with 1 more packet. Worst lunch ever
How would this review be described?
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A:
negative