(Q).
Having good etiquette at the workplace is very important to be a favorite in an office.However,it's observed that many people aren't aware of the workplace etiquette and this creates a very bad impression in the office.So it's important to know some workplace etiquette tips. Among all the workplace etiquette guidelines,the most important is to be punctual to your office.Though going late due to an emergency is okay,habitual late comers are never appreciated in any organization.By arriving at your office on time,you show that you're aware of your responsibilities and have respect for the organization.In case you feel that you would be late,call the concerned authority and report the matter to him or her. Also,a proper knowledge of the workplace email etiquette is a must.In the official emails,you need to mention the subject concisely,while at the same time include all the important details which are to be shared.You should use good and grammatically correct language while writing emails. A knowledge of telephone etiquette in the workplace is very important as well.While talking on the telephone,be polite and listen to what they're saying carefully.Only then should you say what you feel.Speak in a voice which would be heard clearly at the other end. The workplace guidelines are important even while you're dining or celebrating with your coworkers.If you get a call in between,receive it after you're permitted by the others by saying "excuse me".Don't talk loudly while eating.Greet people well and try to make them feel comfortable while being in your company. These guidelines will help you become the best employee of a company.All the best! In the writer's opinion,workplace etiquette _ . A) is easy to master B) is considered important by all employees C) can be helpful in doing your work well D) will bring you good luck and good salaries
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C

(Q).
Education is another area where the presence of arts and crafts is more than welcome. If children realize the importance of art and creativity from a young age, they can grow up to be more confident, more creative, and definitely more mature. Schools are the breeding grounds for future painters and movie makers, and these arts should be encouraged wholesomely in such an environment. Sadly, many parents do not understand why art is important for children, and subconsciously force them to follow career paths that are common and conformist in nature. This is fair enough in its own way, because the world does need some standard blue collar and white collar jobs to continue its existence; but this is a choice that children should be allowed to make for themselves. The doors to creativity and expression must not be shut in their faces, even if it comes at a cost of making more money. To put it more scientifically, here are some benefits of kids' art activities that give a suitable answer to the question "Why is art important in schools?" 1.Exposure to art, music and drawings at an early age improves the amount of brain activity in children. 2.It increases the span of knowledge in the minds of children, thus making them sharper and more educated. 3.It builds up the levels of self-confidence, self-esteem , motivation, cooperation and communication in children. 4.It helps children understand other people's opinions and points of view as well. 5.It helps them sharpen their problem-solving skills, decision-making and gives them the possibility of really exploring their imaginations. What would be the best title for the passage? A) Importance of Art in Schools. B) Relation between Art and Creativity. C) Importance of Education. D) Future of Children.
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A

(Q).
Dear XXX, As we drove off from Columbia, I wanted to write a letter to you to tell you all that is on my mind. First, I want to tell you how proud we are. You have become a talented and accomplished young woman. You should be as proud of yourself as we are. College will be the most important years in your life. It is in college that you will truly discover what learning is about. You often question "what good is this course". I encourage you to be inquisitive , but I also want to tell you: "Education is what you have left after all that is taught is forgotten." What I mean by that is -- the material taught isn't as important as you gaining the ability to learn a new subject, and the ability to analyze a new problem. Do your best in classes, but don't let pressure get to you. If you graduate and learn something in your four years, we would feel happy. Your Columbia degree will take you far, even if you don't graduate with honors. So please don't give yourself pressure. The only thing that matters is that you learned. The only measurement you should use is that you tried. Most importantly, make friends and be happy. College friends are often the best in life, because during college you are closer to them physically than to your family. Also, going through independence and adulthood is a natural bonding experience. Pick a few friends and become really close to them -- pick the ones who are genuine and sincere to you. Don't worry about their hobbies, grades, looks, or even personalities. If you think you like someone, tell her. You have very little to lose. People are not perfect, so as long as they are genuine and sincere, trust them and be good to them. They will give back. This is my secret of success -- that I am genuine with people and trust them (unless they do something to lose my trust). College is the four years where you have: *the greatest amount of free time *the first chance to be independentk%s5$u *the most flexibility to change *the lowest risk for making mistakes So please treasure... According to the writer of the letter, college is a time _ . A) during which one may make mistakes B) during which one has little free time C) during which it is hard for one to change D) during which one needs to learn to be independent
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D