Not good. The place seems to be in a state of perpetual decline from when we first started coming here years ago. Today we went through the drive-thru and there was a 30 minute wait, which for this location was starting to become the norm, especially in the afternoons. However, the biggest issue was the fact that when we paid, (after waiting 5 more minutes) the barista (another new one) gave us bad drinks that were clearly missing ingredients. They were sloppily given to us with coffee dripping down the side and by the time we pulled over to inspect them the line in the drive-thru and inside was so bad we really had no choice but to take the loss and move on from it. We can't dedicate an hour to getting drinks at this place. My family and I have been coming here for years but I think we're just about done with this location. Shame really, it's close and convenient (location-wise), but with the service continuing to decline like this I can't justify spending $40.00 per week here anymore. Sorry folks, we tip well too but I guess that money will be going elsewhere now.
How would this review be described in terms of sentiment?
negative