Q: negative

A: If I could give them negative stars I would. Single worst customer service experience of my life... and I used to have Time Warner Cable! So that's saying something. It begins... three weeks ago. My internet went out at 12pm on Saturday 7/19 - it came on again at 12am... So Sunday I called Cox. The first appt they had was Tuesday. My internet continued to turn off in these exact 12 hour intervals. A tech shows up Tuesday, pokes around, changes out cables but seems very confused. She tells me she is going to have to call in the big guns and have them check the lines later that day, and that I would be called with an update but that I will not have to be home. The internet doesn't work at all anymore. Cox shows up later that day and allegedly does something, they don't call and give me any info and I come home to find that my internet still doesn't work. I call the next morning, the CS rep is a jerk, and is very lackadaisical about helping me - finally I get him to read the notes on my account... so he puts in another service request. The guy comes out the next day, and lo and behold actually has any idea whats going on... is very forthcoming with info as to what is happening, and tells me that the cable under my back yard needs to be flushed out and replaced or they'll have to dig it up. This is on Friday 7/25. He puts in a temporary line so I at least have internet, and tells me a tech will coming Monday morning. CUT TO: Saturday (the next day)... 8 AM!! Apparently someone named Joe comes to my house, doesn't call me, doesn't ring the doorbell, nothing... and then leaves a "whoops must've missed you" note on my door... which is bullshit - because me and my roommate were both there... as well as dogs who bark when people come to the door. Also it's 8AM ON A SATURDAY, with no appointment, SO WTF? Until this point, the techs have been very good about calling my cell phone - so I could actually like - go to work and stuff in between this rigamarole. I call the number Joe left on his note, and leave a message with my cell number telling him to please call so I know what's going on... nothing. Monday - the day they're actually supposed to show up - no one shows up. I call Joe again, no answer. Now - today is Thurs 7/31... I woke up late, and was getting ready for work when I hear my dogs start going nuts. It takes me a few minutes, but I go to the door and see a Cox truck parked out front... and the guy (presumably this Joe character) - looks like he is getting ready to leave. Again - DOESN'T CALL, DOESN'T KNOCK... NOTHING. I wasn't even AWARE of an appointment today, and if I hadn't by pure chance been late for work today - I would have missed him again!!! So he asks me to open the gate out back and tells me he's going to flush out the conduit. He goes out back and does some stuff for a couple of hours, I call my boss and tell him whats going on - because I am now being held hostage by the cable folks AGAIN, with no warning so I can plan for it. Then I look up and he's GONE. He just left with no information or anything, and he knew I was there waiting to go to work!!! So I call Cox again - the girl on the phone must be new and has no idea about anything - she puts me on hold and after five minutes transfers me back to the opening prompts. I then get a guy who gives zero shits about anything and the volume on his mic is WAY low, so I can barely make out anything he says - and he looks into my case and says - oh yes, the tech made an appointment for later today for a "fix and frame" - whatever that means. But has no time associated with the appointment. So here I am, missing yet ANOTHER day of work - waiting on this supposed appointment that may or may not happen. I gave the guy my cell number (again) and told him to put a note in for the tech to please call me... but I am 100% sure they wont. I have zero faith that anything will be fixed today, and I wont get any updates. They will come back on some random day without warning and just expect me to magically be at home... because I don't have MULTIPLE jobs to be at. I really feel at this point that (a) this month of service should be completely free, and (b) I should be compensated for the hours and days of work I have missed - because that will greatly impact me financially. All in all - Cox is a fucking nightmare. Unfortunately I am paying my roommate who is out of the country, for the service. So I really can't just cancel it and move on. I can only hope that they eventually fix the lines, and things go back to normal - and I can have my mildly adequate service back... and get this temporary line out of mine and my neighbor's yard.

Q: positive

A: If you need a cheap stay, TI has been good to me the past 2 times I stayed here. Rooms are cheap when you order online through deals. It's worth it when you are not planning to get any sleep at all, unless they are naps that you can squeeze in between your partying. It is located right in the middle of the strip, near the popular clubs. Perfect location across the Palazzo. No complaints there. Great show: Mystere, that I can recommend! Who cares! We just need a bed! The rooms themselves are clean. Lighting is a bit too dark though. They do try to put the modern decor. Beds are comfortable I may say. Good amount of down pillows and blankets. Nothing to complain there. Service is efficient. But man, their flat screen is so puny.... I can barely see it from my bed... They need to upgrade!!

Q: positive

A:
If you are gluten free like me you have a hard time finding places to eat and your go to choice will always be Mexican. So here I am looking forward to atone good food when I find out the tamales have trace amounts of wheat flower in them and their streak in marinated in soy sauce. I was very disappointed yup heart this but I had a backup meal thought out, the spinach and goat cheese enchiladas, which we're good if not a little spicy, but I like some spice every once in a while. Over all, I would say their lunch menu is normal for any gf person with tacos and other corn tortilla options available, but their dinner menu has a better range of choices for me so from now on I will be a night owl visitor!