Dont EVER order from Vons Online for delivery !! I ordered groceries for delivery being that as you guys know I'm in a wheelchair and would have difficulties bringing the groceries home. I ordered with a window of 12pm to 1pm .... 2pm comes and I call customer service who reported to me that delivery was having a back up and to wait another hour.... And after many calls and e-mails ....learned that at 6:50pm they would have to reschedule? Bullshit!! I could have spent today outside .... instead I waited and waited and waited .... Shame on me for not cancelling the order after the first call.... And the nerve of the customer service rep telling me to have a "great day."... What The Fuck?!?!?!
How would this review be described in terms of sentiment?
negative