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How to monitor your employees
Create a written explanation of your policies.
Your policies will only be effective if they are explained in clear terms in an employee handbook or guide. This guide should be easily accessible to all employees and define what your policies are and what will be done in the event that they are not followed.
For any monitoring policy you have, like internet or phone monitoring, you may want to also explain the thought process that led to your policies. Explaining why you are doing so may help to reduce employee mistrust caused by monitoring their activities.