Problem: What would be an example of an negative review?

Answer: Worst dealership I have ever dealt with! Salesman that I test drove with was nice, but his boss was the biggest douchebag I've encountered in a long time! I wanted a third row 4Runner and the salesman went to check with his boss on inventory. I could hear every word the douchebag said and I hear him say, in a condescending tone, "It doesn't exist. Tell her it doesn't exist. Get her to go for the Highlander." So I tell him that it isn't a unicorn, it does exist, they just don't have it. What do you know, 3 minutes later he magically finds more than one at another dealer. When we start talking numbers, he has the nerve to cut the value of my trade-in to half of what Kelly Blue Book says it's worth. Even worse, he claims it's because of the Carfax report. He says there has been 3 accidents, which is BS because it had a clean Carfax when I bought it and I have been in no accidents. Don't give them your business! Liars with attitude!

Problem: What would be an example of an negative review?

Answer: Based on Yelp's overall reviews, I ordered cupcakes for a tea party for my husband's niece. I not only called in the order but I emailed which specific cupcakes I wanted. Urbancookies called me back to confirm the order and get my card number, of course. Unfortunately, when I picked up the order, all they had filled was five of the chocolates and filled in a mixture of the rest. They did not even have the Orange Blossom that I specifically ordered as it was a BRIDAL SHOWER. You know, orange blossoms- weddings. The guy was nice, but pretty blase about the whole mishap with the orders. I wasn't expect groveling, but an apology for not getting the order right would have been nice. After living in Sedona for 14 years, I expected better customer service from the big city. Nope, not so much. Oh, and the cupcakes were okay. Better than a Duncan Hines mix, but just run of the mill cupcakes. I won't be back. For the taste and the customer service, Safeway would be better deal, and I don't do Safeway baked goods.

Problem: What would be an example of an negative review?

Answer:
I dont want to give Auntie even a one star.. On a beautiful Saturday, Mark wanted to go sit and have something to drink & app on.. We ended up at one of his fav happy hour places.. We opted to sit at the bar outside.. All the tables were reserved for a shower. Every time we were spoken to.. bc no one manned the bar.. it was rudely. We got a cerveza and a marg.. at least those you cant really fail on. The salsa was horrid...& I usually love the Aunts salsa.. we ordered sopapillas.. asked to have them first.. Umm guess not.. THEY never arrived.. Our water ran empty.. our chips and not-so-much salsa ran out... THE end was when our nachos.. had a hair on top.. we told the curt waitress.. & she rolled her eyes and said sorry.. We never saw her again.. THE thing is.. we wanted this type of patio and casual for our engagement party.. I DONT think SO!