Sentiment analysis: I don't know what has happened to this formerly tasty and satisfying restaurant, but things definitely seem to have fallen way below par in terms of taste, quality, and price. I ordered the cheese enchilada, shredded beef taco, and beans combination plate and was very disappointed to see that the beans were microwaved while the rest of the food lacked flavor. The staff is usually always nice at this location, but the food just isn't worth it anymore. Maybe it's different at different locations, but the only tasty food still left here are the chips and salsa.
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negative

Sentiment analysis: I thought the bar and the atmosphere were great. Do yourself a favor though and eat before you get there. The pizza was okay if you were going there to drink for 2-3 hours, watch a couple of games and then got hungry and had to eat something. Do not go just for the pizza. We stayed at the William Penn and googled best pizza in pitt. There were enough good reviews to warrant a visit and I was thirsty!! The bar must be set very low for good pizza in Pittsburgh. The two stars were for the beer selection only. We tried the bacon candy. Overcooked bacon with brown sugar? My daughter was impressed, me so-so. I always order the Margherita pie on my first visit to any pizza joint. That way you can taste the sauce, cheese and crust without meat and other flavoring interfering. This is chain restaurant pizza a best. Then came dessert, ugh! My daughter always gets dessert when I treat her to dinner. Triple layered chocolate cake with peanut butter filling I think? We got two forks so I dove in. The cake must have been baked last week. You couldn't stick a fork in it!! The cake would crumble and it got harder deeper into the cake. No wonder they buried it under peanut butter, chocolate syrup and some crunchy something or other. A third of the way through my daughter bit into a piece of plastic wrap. Our server came over, apologized, removed the cake from the table and the charge off our bill. He also bought me one of my beers. Once is enough.
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negative

Sentiment analysis: Dear Courier Cafe, I know you're a fabulous place -- cozy, sweet, with your antique accents, old-timey cash register and high, wooden booths. I know you have friendly and skilled servers that have been happily working there for years who ask if you want separate checks before you even order. I know your food is delicious and eclectic with your amazing, packed salad bar and uniquely named menu items like the Monkey Stuff sandwich with bananas, peanut butter, shredded coconut and honey; or your Rancheros Rarebit, the over-stuffed breakfast burrito doused in red sauce; or even simply, the Paperboy, Courier or Morning Edition breakfasts of eggs, toast, hash browns and choices of meats and fixin's. You carry baked goods like powdered-sugar-topped brownies, gigantic cookies and breads such as the "Bubby Bun" -- I know this. I know that you can make me a super sundae loaded with nuts and fruity goodies, or a Green River Phosphate with whipped cream foaming over the side of my frosty mug. I know that you have a different flavored coffee offered every day of the week in addition to your regular and decaf, and I know that you sell bags of each flavor so that we may enjoy them at home any time we want. I know all of these things.... So, why is it that every time I think of you and your wonderful establishment (you won't be leaving us any time soon, I am sure), the one thing that comes to mind again and again... ...is your hand-dipped, peanut butter shake. Sometimes I wonder if I should have malt or chocolate added to compliment the peanut butter, but I always go back to just plain peanut butter. I don't even care if you forget the whipped cream (although, you never do). Just give me the peanut butter blended smoothly into the vanilla ice cream, in a frosty mug or a foam to-go cup and I am elated. I will wait and wait how ever long it takes (because I know people line up to partake of your fabulous fare) just to take that first, satisfying sip and slip into a frosty bit of heaven. And thank you, thank you for always making a little too much so that you have to bring out the metal shaker with the extra shake bits for sharing with my friends. Because you know it's very difficult to want to share this with anyone. There is one more thing I know. I will always be back to visit you every time I'm in town. Because I do. Thank you, Courier Cafe. Love, Clarissa J.
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positive