I took a step into the next room to see what was going on . My hand covering my mouth in shock I watched the smoke and flames from the building and wondered how such a terrible accident could have happened . I watched as they showed the plane flying low over the city , directly towards the already burning building , and crash into ... wait ... what ? The building is already burning , and how did they get footage of ... oh shit ... that 's a second plane ... what the ... I spent the next twelve hours doing probably the same thing as many of you .

Q with options: Give answer the following question using evidence from the above passage: Why is the narrator acting so shocked ?
Possible answers: [I] None of the above choices .; [II] The narrator just saw a disaster .; [III] The narrator just saw someone get killed .; [IV] The narrator just saw someone die .;
[II]