How might one describe the sentiment of this review?
Despite all the mixed reviews we still decided to drive from the west side of phoenix to try this place out. I would have to say, I have experienced better. The food was fine, the only reason I gave them stars to begin with but the service was just... BLEH. We waited for about 20 mins even though there was plenty of tables open (not sure why). Once we were seated, we ordered and it did take awhile for the food to come out but they were somewhat busy so we didn't mind. Everyone's food came out except mine, Everyone ordered shrimp and they got theirs except for me, after a good 15 mins of waiting our waiter finally came over to check to see how we were doing, I had told him we were still waiting on one more order. He came back and said that the kitchen was backed up and it should only be a few more minutes. I was just whatever at this point, you would think all of the shrimp would come out at the same time... guess not. Anyway when it finally did come out, I am pretty sure they messed up, I had ordered the trifecta (not sure which but it was the one that barelly had spice), and I kid you not I was sweatin! It was just as spicy as my boyfriend's shrimp (maybe the medium?) if not spicer! I was too hungry to care so I sucked it up and just ate it. After my shrimp came out no one came around to check on use anyhow so I couldn't say anything if I wanted too. All in all, they are a new restaurant and maybe in time they will have better service but we shall see next time!...Choices: (a). negative; (b). positive; I think the answer is
(a).