Q: negative

A: I was so excited to get my Zombie Apocalypse gear that I took a long drive from summerlin to this place.... got out on my wheelchair..... and then got up to the front entrance and discovered the ramp was WAY TOO STEEP to fuckin climb!! I was pissed to say the least ..... Got back in my Mustang and left with out a thing in hand. With ADA laws and this place catering to vets they should level out the ramp going into the store!! Oh well ....guess the Zombies are gonna have at it with me now.... X(~

Q: negative

A: We haven't been to a Gordon Ramsay restaurant before but we were expecting a good experience. Boy were we wrong. Some of the food were pretty good, I'd give that 3 stars, our server was awesome - I give her 5 stars, everybody and everything else 0 stars... First of all, we went at 5:45 to get a table for 3 - with lots of empty tables in the restaurant they tell us, they can't accommodate us until 9:45 that night. We weren't that hungry so we decided to take the 9:45 reservation. When we got there again, we had to wait to be seated because it seemed like they didn't even know which tables were available. We finally got seated at approximately 10:15 and the hostess gave us ONE menu for a party of three. Okay, you might be busy and ran out of menus for the moment, but you should give us two additional menus ASAP. She never came back, and every other party around us had a menu for per person in their party. My friend saw a hostess with extra menus in her hands so she flagged her down to give us the menus. She had the nerve to say, "I'm sorry, we usually only give ONE MENU PER TABLE." - really?! That's a ridiculous excuse...if you can't think of something better, just say sorry and hide behind the counter or something. Oh yeah they ran out of water as they were filling our glasses so one of them was half full and they never came back to give us more... We finally placed our order probably at 10:30. We ordered pub crisps (pretty good, might be a little too oily), mini sliders (I tried one that was overcooked, the meat was so dry), duck confit poutine (best dish of the night), a burger, and fish and chips (if I had read the review that all fish dishes were crap, I wouldn't have ordered this) and two drinks. During the 1+ hour that we were waiting for our food, we decided to order desserts ahead of time because we were afraid that would take another hour. We ordered the sticky toffee pudding and triple chocolate trifle - both were very good. We also got the peanut butter and jelly but that was too sweet for our taste buds. We ordered at the same time as this table of two girls that the bald manager guy snuck in after we were seated. But their food and drinks came way earlier than ours. We finally got our drinks at 10:45 and we didn't get any of our food until 11:44. That's over an hour after we placed our order, and people who were seated after us got their food, one table even paid and left already. Our food didn't even come in the order that the food should arrive, we got appetizers and entrees at the same time. At least they didn't bring us the dessert too. A different manager came with the people serving our food. My friend just started to complain about the poor service that we had all night. (Aside from our server - we didn't quite catch her name but she acknowledged us, she keeps coming back to tell us she had already asked the kitchen to hurry up and get us our food; she was very attentive and nice to us while we were waiting.) So the manager was apologizing, saying sorry that we had such a bad experience, yada yada ya. And they ended up giving us a free meal. If we had to pay, I would say the food is slightly overpriced. Portions are small but depending on what you order, the food was pretty good. (DON'T ORDER FISH!!) Unless they fix how they run the restaurant (kitchen and everybody else minus that one server), I wouldn't come back...even if I loved the duck confit poutine, sticky toffee pudding and the potted triple chocolate trifle -_- But they just opened recently, so I might give it one more try (after careful screening of fellow yelp reviewers comments) in the future or if it is still around... They have pretty judgmental people working there, if you want better, quicker service, then dress up. There was this other table near us, they received the same kind of crap service when it came to food, drinks, and all. They had to wait just as long as we did, if not longer. And they messed up their order on food too.

Q: negative

A: This visit - 2 Stars. The quality of the crawfish I ate last night was terrible. I do not think I will return to this place after last night's experience. I brought a family member to try this place out and she barely ate the crawfish because she felt like they were frozen and tasted horrible. I inquired about the crawfish because they were not good. When I came in April, they were fantastic, they were delicious, they were Hot and Juicy. I wanted to know where they came from. I was told Lousiana. I asked if those were live when they cooked them... I was told Yes. Here are a few more questions I asked the manager. 1. Do you sell crawfish year round? ANSWER: Yes. 2. When out of season, do you get them live? Answer: Yes. 3. Wow, where do you get them from? ANSWER: From Lousiana. They have farms that grow them in the off-season. Me... dumbfounded. I have lived in the deep south a good portion of my life, eaten crawfish since I was old enough to pinch tails by myself and never... not ever have I had crawfish in the off-season. Places that sell crawfish in season stop selling them in the off-season... because it's the off season! HNJ has an interesting distributor that has resources and access to things I've never heard of in my matriculation in LA. We also ordered a shrimp basket. Excellent fries, but cornmeal battered shrimp? if you are going to do that, please make sure the corn meal batter is the best on the planet because cornmeal on shrimp is unusual and is not so great. Did someone in the kitchen forget the recipe? I don't know. 1-star for the good fries and the attentive service. Return Factor: 5%.

Q: positive

A:
The pita made it. Very fresh, soft and delicious. Super flavorful meat while keeping a very nice tenderness to it. My only complaint was that all of the sauce was put on one half of the Gyro. Kinda took away from the whole perfection of it. The fried zucchini was pretty damn good too!