Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Ex Input:
I try to stay at the James every time I happen to be in Chicago. There are other good choices in town, but nobody has what the James offers: superior service - aka class meets efficiency -, metropolitan design and comfort with an attention to details I found only at the W in Seoul, and what always plays a role meaning a convenient location ... Then they get to you with small unexpected touches that make the difference ie: I was about to take off and drive North, it was a hot July day...one of the staff members handed me a bottle of water. A small gesture. Unexpected and appreciated. The management AND the staff understand what we expect and more importantly, what we need. AND they consistenly execute against that.

Ex Output:
positive

Ex Input:
I stayed at ICH Chicago for business in November of 2006 and loved it. As a Royal Ambassador member, they upgraded me to a beautiful junior suite with a separate living and working area and 2 bathrooms! My upgrade was in place upon arrival and a beautiful fruit basket was waiting for me on the coffee table. They even had a nice young lady escort me to my room. The suite was beautifully furnished and had an Art Deco feel to it. The only thing I regretted was that I only stayed one night. I will definitely stay here on my next visit.

Ex Output:
positive

Ex Input:
Let me first start by saying I have always been pleased with the Conrad hotels and that is why I chose the Conrad Chicago. I was very disappointed in the level of service. 3 phone calls to get maintenance to fix the bathroom sink, unpleasant experience in the Terrace resturant, front desk not aware of room eminities, and a very uncaring MOD! All the Conrad hotels I have stayed at have been 5 STAR but not this one. I have to give it 2 stars!!!:(

Ex Output:
negative