Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
--------
Question: My original order arrived broken in half, the metal hooks were cracked and broken. I sent it back for a replacement, hoping that was just an isolated incident. It came packed well with no signs of being mishandled. The replacement one came out of the box already damaged. Just from normal handling during unpacking I discovered that about half the bars had cracked. It's not hard to see when things are made out of plastic like this unless you first cut them up before putting the glass together.

Answer: Bad review

Question: This case is made of VERY cheap plastic. It broke while I was trying to get it on my ipod. The plastic breaks easily and can be taken off. DO NOT BUY!!!!!

Answer: Bad review

Question: It took a little while to figure out the controls, but I use it every night. The only suggestion would be making them more user friendly. For example, what is the on/off button for? And how do you program different times?

Answer:
Good Review