Q: positive

A: My husband and I eat at Shucks at least 1-2 times each week. We have had many breakfasts, lunches, and dinners at Shucks. The breakfast menu is not only fantastic, but it is no more expensive than having fast food. They are great about allowing substitutions such as egg whites for eggs and cottage cheese or tomatoes instead of potatoes. They even allow my husband to have seared ahi on his Eggs Benedict instead of ham for a small extra charge. We love the ahi wraps and fish tacos for lunch! Also, pay attention to the daily specials as you walk in the door because there are some really great deals. We also sometimes just order a selection of appetizers and share them. They have great appetizers and we really love the calamari. Of course, the drinks are great too! I recently discovered their Maui Mosa and I am definitely a fan. We have never had any issues with service and it is nice to see familiar staff every time we go. We will continue to be regular customers at Shucks!

Q: negative

A: I love their food but their customer service (Carmen) is atrocious. There is something to be said about a business that doesn't value their customers. If you have tolerance for a sour face and mean attitude but love good pizza then this is the place for you. Do delivery so you don't have to be insulted and disrespected by the cashier.

Q: negative

A: After visiting Vegas so many years I finally had the time to go and check out this place with my family. Upon are arrival we were greeted with a friendly smile, and where told that we can sit our selfs any where we'd like. Once we sat our selfs we waited 10min!!! for anyone to acknowledge we were their. We got the attention of one of the many servers, We asked for a menu 5 min after asking she brought the menu. After that we never saw her again bad service weak attention to customer service It's very poor no floor manager presence, there's no sense of leadership.

Q: negative

A:
The staff was very nice at this small spa/massage business, but I would not recommend or return. I went with a friend who had purchased a Living Social deal for a facial and massage. The deal was great, but the spa was average at best. It is in an older strip mall and while clean in the front lobby area, the place had a musty/damp smell & feel to it. My massage was nice, but not great. I was left waiting for longer than expected in the room after changing because the masseuse couldn't find a robe and basket for my things. After the massage I picked up my basket & walked in bare feet (no slippers) across linoleum flooring (no carpet) to sit in the hallway to wait for my facial. Even with the robe on I was freezing! My friend said she was chilly during her service also. I waited about 10 mins for my facial as the owner was chatting with the esthetician. It turns out the esthetician was actually the new spa manager who had been there only 3 days...and she had to fill in for the normal esthetician who quit unexpectedly. She gave me a great facial tho! The ambiance of the room needed some work. The music was very low to non-existant and the clock was very loud. Tick-tick-tick...not very relaxing. Also, throughout all of the treatments the owners and others were talking quite loudly and could be heard in the treatment rooms. They did ask for my feedback and I gave it on a written survey. Hopefully they make some changes to make the feel of their spa more comfortable and on-par with other spas that offer the same services.