QUES: We do not know exactly how the hijackers gained access to the cockpit; FAA rules required that the doors remain closed and locked during flight. Ong speculated that they had "jammed their way" in. Perhaps the terrorists stabbed the flight attendants to get a cockpit key, to force one of them to open the cockpit door, or to lure the captain or first officer out of the cockpit. Or the flight attendants may just have been in their way. At the same time or shortly thereafter, Atta-the only terrorist on board trained to fly a jet-would have moved to the cockpit from his business-class seat, possibly accompanied by Omari. As this was happening, passenger Daniel Lewin, who was seated in the row just behind Atta and Omari, was stabbed by one of the hijackers-probably Satam al Suqami, who was seated directly behind Lewin. Lewin had served four years as an officer in the Israeli military. He may have made an attempt to stop the hijackers in front of him, not realizing that another was sitting behind him. The hijackers quickly gained control and sprayed Mace, pepper spray, or some other irritant in the first-class cabin, in order to force the passengers and flight attendants toward the rear of the plane. They claimed they had a bomb. About five minutes after the hijacking began, Betty Ong contacted the American Airlines Southeastern Reservations Office in Cary, North Carolina, via an AT&T airphone to report an emergency aboard the flight. This was the first of several occasions on 9/11 when flight attendants took action outside the scope of their training, which emphasized that in a hijacking, they were to communicate with the cockpit crew. The emergency call lasted approximately 25 minutes, as Ong calmly and professionally relayed information about events taking place aboard the airplane to authorities on the ground. At 8:19, Ong reported:"The cockpit is not answering, somebody's stabbed in business class-and I think there's Mace-that we can't breathe-I don't know, I think we're getting hijacked." She then told of the stabbings of the two flight attendants. At 8:21, one of the American employees receiving Ong's call in North Carolina, Nydia Gonzalez, alerted the American Airlines operations center in Fort Worth, Texas, reaching Craig Marquis, the manager on duty. Marquis soon realized this was an emergency and instructed the airline's dispatcher responsible for the flight to contact the cockpit. At 8:23, the dispatcher tried unsuccessfully to contact the aircraft.
Do you have any questions?
MY QUESTION: Who claimed they had a bomb?

QUES: After becoming disabled in a machete attack on a visit to his native Haiti, Jean-Claude Joseph needed help persuading his landlord to move him from a fifth-floor apartment to one on the ground floor. Isaac Benjamin became ensnared in a bureaucratic snafu that took away his Social Security disability payments for more than two years. The story of Martha, a woman from Sierra Leone, was more compelling. Beaten, raped and tortured in her politically repressive homeland, she knowingly used someone else's passport to escape to America, but was caught by immigration authorities upon her arrival. She desperately sought political asylum. Not the kind of cases that lead to ground-breaking upheavals in the law, but the kind of cases that are handled day in and day out by lawyers for the legally disenfranchised who have no where else to turn. The work of attorneys from Legal Services of New Jersey will be highlighted in a onehour documentary, "Quest for Justice," to be aired 9 p.m. today on New Jersey Network. Produced by NYD2, a communications firm based in Somerset, the documentary features case histories of clients whose needs ranged from housing to fighting off deportation. Joseph, a 54-year-old naturalized citizen, turned to Legal Services when the landlord of his federally subsidized apartment complex in Elizabeth turned a deaf ear to his request for a ground-floor apartment. Having lost the use of his left arm in warding off the machete attack during a robbery attempt, Joseph said he found it increasingly difficult to negotiate the five flights of stairs lugging groceries or laundry on the frequent occasions when the building's elevator was out of order. "With this, it became impossible for me to stay upstairs," he said, pointing to the scars on his forearm. "If I cannot carry my groceries or my laundry, how can I live?" "It was a compelling case," said Legal Services attorney Stephen St. Hilaire. "The key for us -- and we have to make tough decisions all the time on whether to take a case -- was visualizing what he had to do to get to the fifth floor, struggling with a bag of groceries," he said. Benjamin, 53, of Jersey City had been collecting Social Security disability after undergoing double bypass surgery when the checks stopped coming. He said the agency claimed he had failed to return a form updating the condition of his health. "But what got me was they didn't let me know they didn't get it, they just cut me off," he said, adding he found it impossible to negotiate the Social Security bureaucracy himself.
Do you have any questions?
MY QUESTION: Why is it impossible for Joseph to live upstairs?

QUES: At length, as I entered the pass, the huge rocks began to close around in all their wild, mysterious impressiveness, when suddenly, as I was gazing eagerly about me, a drove of gray hairy beings came in sight, lumbering toward me with a kind of boneless, wallowing motion like bears. I never turn back, though often so inclined, and in this particular instance, amid such surroundings, everything seemed singularly unfavorable for the calm acceptance of so grim a company. Suppressing my fears, I soon discovered that although as hairy as bears and as crooked as summit pines, the strange creatures were sufficiently erect to belong to our own species. They proved to be nothing more formidable than Mono Indians dressed in the skins of sage-rabbits. Both the men and the women begged persistently for whisky and tobacco, and seemed so accustomed to denials that I found it impossible to convince them that I had none to give. Excepting the names of these two products of civilization, they seemed to understand not a word of English; but I afterward learned that they were on their way to Yosemite Valley to feast awhile on trout and procure a load of acorns to carry back through the pass to their huts on the shore of Mono Lake.
Do you have any questions?
MY QUESTION:
Which two products were the mono Indians able to name?