Sentiment analysis: We went to Brick with little information but excited to do a 20 person team dinner. It's a good thing the company was awesome because the rest of the experience was awful. In a two hour period we only got 1 drink order and it took 45 min to get our app and food order in. It took 1.5 hours to get our food, apps came later cold and unwanted. 3 orders didn't show up at all and our server was MIA. We harassed the poor food runners to help us get the final dinners and finally our server shows up now 2 hours into our dinner and still missing entrees. When we told her she showed little concern in resolving the issue. The food was cold and bland and we paid over $100 for appetizers that were uneaten since they showed up late. The worst part, she wanted a $90 autograt on our bill, I balked so she took 10% off the bill but kept the full $90 tip for the worst service I have ever experienced!
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negative

Sentiment analysis: I called late Tuesday evening, since I had never used, them, had questions about the cost of contacts etc, the first young lady diligently answered my insurance questions, when I asked, about what would glasses cost, I was immediately put on hold, and transferred, a woman with a very gruff voice answered the phone, ( it could have been a man), he /she was like OPTPMERRTIST!, I was huh?, WHAT DO YOU WANT?, Stunned I answered , trying to make an apt, immediately, a beep then the first young lady answered, she said she transferred me to the other thing that answered, I asked did you explain, that I had questions about cost of glasses, she said yes, but I WAS UNCONVINCED, So I responded , I don't think this is the eyecare place for, me and That I was going to ask my Dr, for a different recommendation, in central phoenix, her response was oh, ok!, bye,, we hung up, then I re dialed immediately to say say , discard my info, and it rang into oblivion,, to voicemail, I was like oh, that ODD, then I looked at the time 4 :59 pm, Then I UNDERSTOOOD, why the beast rushed me off the phone...QUITTING TIME... WOW.......how rude,.....
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negative

Sentiment analysis: As hotel general restaurants go this is run of the mill nothing special. Wait staff were quite friendly. Food was ok but again nothing out of the ordinary. If you are staying at Harrahs the breakfast buffet is a far better choice.
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negative