You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
One example: Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
Solution is here: 2 stars
Explanation: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

Now, solve this: I have been here once for an eye injury. They treated me well, I felt comfortable and my eye healed perfectly. I decided to go for a Lasik consult assuming it would be the same level of care. Not so much.
I'm not confident that my request for Lasik was top priority. I was seen by 4 different people, in 4 different waiting areas, only one shook my hand & gave me her name. I don't even know the name of the doctor that did my consult, and while he was very friendly, he only spent a couple minutes with me. Booking agent for Lasik is not friendly. She told me how much it cost for 2 eyes, when I only had requested Lasik in one. She then told me she would have to call to find out when I could be put on the schedule, but their scheduler is hard to reach, so she would get back to me. I asked for a quote in writing. She literally took a business card and wrote "Both eyes for $3600" on the back. I received a call from her 4 business days later with one date of when I could have the procedure. By this time, I had already seen another doctor & scheduled Lasik, and I am MUCH more comfortable there. I was in one room and saw one assistant and one doctor. I will spend a little more money here, but worth it for my comfort and knowing that this doctor and his staff have my best interest at heart.
Won't return to these offices.
Solution:
2 stars