Sentiment analysis: Front desk staff very friendly upon arrival but beyond that not much I can say that's positive. I was given a handicapped-accessible room right next to the elevator.....sticky drink rings on the night stand next to my bed that housekeeping never cleaned. Definitely not impressed with the room.

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negative

Sentiment analysis: Kasha assisted me in check in. She was pleasant and hospitable. She took some extra time to answer many of my questions. Excellent service above-average rooms great location. Krystal at the box office was also stellar. Cheers very pleasant and accommodating also answered many of the questions that I had. Service with a smile. This is why I come to Harrah's properties all the time.

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positive

Sentiment analysis: I brought my car in for a Toyota recall. I guess it was time to get the death trap fixed. This review is for the Service Department. The waiting area is sick. They give you an iPad to play with. There are private rooms with massage chairs and TV's. The cafe is well-stocked with fresh fruit, bagels, juices, teas, and coffee. All for free! The best part about this place is you won't get dicked around. I brought in a car with high mileage, and they didn't even try to sell me on any services. Not even an oil change. They told me my car would be done in 90 minutes. I was out of there in 57. Nice work. Oh yeah...and I got a free car wash. Thanks for everything Camelback Toyota!

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positive