Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: When my boyfriend and I checked into our room at the Omni Chicago, we were irritated to see that the bed looked rumpled, as if kids had been jumping on it. That was just the first of our "issues". The glasses in the bathroom had lipstick smears on them, and I saw a (dead-thank goodness!) roach behind the toilet. We were given the hotel night stay by a friend, so we decided to just deal with it. We ordered some munchies from the kitchen, and the chips were stale, and the dip smelled sour. After coming back from the convenience store with beer and some fresh munchies, we were able to enjoy our stay--but I would not recommend this place to anyone!

A:
negative