IN: This is an email
I plan to work out of the London office during the week of January 15. I will leave Houston on Sunday and will be in the London office starting around noon on Monday. I will be back in the Houston office on Monday, January 22. The primary goals of the trip are: to work with Mike Jordan on an action plan to move the close and officialization of London books to same day, to replicate an Operational Risk information session for London counterparts (we are doing this in Houston on January 11 per my e:mail to you for managers and above within Operations), to hold a training session for business controllers in the London office who will participate in Doorstep reviews this year (outside EEL), to discuss with Mark Pickering the technology dependencies of the London office related to speeding up London's information for the corporate DPR Patti Thompson (x39106) will have a detailed itinerary in hand if you need to reach me at any time next week.

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OUT: London - Week of January 15th

IN: This is an email
Let's try something a little bit different regarding Real Time deal disputes.... When Virginia and Mike receive a dispute from Houston, they'll file the pertinent information in a drawer (marked DMS) to the right of my desk, in a folder with your name on it. Please consult this folder at the beginning of every shift to determine whether you have any trades to clear up and how many. Sometime over the course of your shift, take a minute to address the discrepancy, make strides to resolve it. If it happens to be more complicated than an "intra-shift fix," talk to me so we can determine what needs to be done to expediate its resolution (pull tapes, pull our hair out, etc.) The most important step of this new procedure is post-op - TELL SOMEONE WHAT YOU'VE DONE. Sign the corresponding DMS sheet and write a legible explanation of measures taken on the back. Return it to Virginia, Mike, or me. Whatever you do, don't leave without a trace. I'd like to know if this sounds like a feasible plan; so feedback is welcome. In the meantime, this procedure will be effective immediately. Some of you already have disputes in your files.....Enjoy. Thanks,

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OUT: New DMS Procedure

IN: This is an email
We have some very sad news from State Senator Bruce McPherson. On Saturday morning, his 27 year old son was murdered in San Francisco during an attempted robbery. Hunter McPherson will be remembered during a memorial service in Aptos on Wednesday, November 21. The family has also set up an athletic scholarship fund in his name. We have additional information if you need it. Please remember this wonderful family in your thoughts and prayers.

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OUT:
Senator Bruce McPherson