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Article: I went online to check if my pay was in my bank account . To my amazement I discovered that not only had I been paid, a company I'd never worked for had also paid me! I know I'd have been beside myself if my own salary was not in my account, so I tried to get the money back to the right person. Easier said than done. The bank couldn't help as it "wasn't a bank problem." The human-resource department at the company that paid me was unable to help as I didn't have enough details. I rang the bank again. Thankfully I had a sympathetic call operator who gave me a name, so I again rang the company "Daniel" worked for. I expected the bank would get in touch with me to arrange to take the money from my account and repay Daniel. I heard nothing for a month and the money remained in my account when Daniel called, explaining he'd tried to get back his money but had been unsuccessful as neither the bank nor his company felt it was their error. He had rung to ask if I could speak to the bank, but after chatting for a few minutes we realized we could probably fix this problem ourselves. We decided I would take the money from my account and he would pick it up from me. Due to my busy job I was unable to meet Daniel personally but he left me a lovely bottle of wine in exchange for what was rightfully his. I never had any intention of keeping Daniel's pay but red tape made it difficult to do the right thing. It all came down to two people being able to do what a huge bank and a large company couldn't do -- admit a mistake had occurred and fix it. Question: Which of the following is TRUE according to the passage? Yes or no, is the answer "Neither the bank nor the company admitted their fault."?
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Yes

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Article: Jenny, I often think if I am as important to you as you are to me. We had an unhappy time yesterday. I really felt sad after it and almost apologized to you. However,you could still laugh and talk with others like nothing had happened. I suddenly realized that I was not that important to you. You didn't even realize that I was angry and sad. What's more,you even forgot my birthday this year. Goodbye,my friend. I have closed my feeling toward you. It is sad to say goodbye,my friend. But it is meaningless for us to be friends any longer. Lucy Dear Lucy, I'm sorry that I hurt you so much yesterday. But here is something I really need to tell you. I never thought the quarrel we had yesterday was as serious as you thought. I just felt tired and didn't feel like going shopping. Susan and Lily are also my good friends. I couldn't pretend not seeing them when they passed by. I also couldn't let them know I was blue because of the quarrel. I didn't want them to feel sad just because I was sad. I'm your best friend,but I don't want to be your only friend. I don't want to be with you all the time because sometimes I need to have my own time. I want to spend some time with my other friends and my brother. Please try to make more friends. You will feel much happier if you have more friends. And remember,I'm your best friend forever! Jenny Question: What's the purpose of Lucy's letter? Yes or no, is the answer "To tell Jenny she doesn't want to be friends with her any longer."?
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No

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Article: Living in a modern society has its advantages and disadvantages. One disadvantage is that you often have to live closer to other people than you would like to. Sometimes, your neighbors make a noise that you are not comfortable with. The best way to solve this problem is to talk with your neighbor first. You should be very polite and ask your neighbor if he knows how thin the walls of your homes are. This way doesn't criticize his behavior ; it simply points out that he may not realize how far his sound travels. Tell him that you know that sometimes you make noise as well, but that you do your best to keep it down. Often this will solve the problem right away, but sometimes the neighbor may become angry. If your neighbor becomes angry with you, there are some more steps you can take. You might write a letter to the neighborhood committee. Make sure you write down the source of the noise and the time in the letter. They will review the situation and decide whether your neighbor is out of line. Some noise is considered to be _ , even if it bothers you. So you may prepare a good pair of earplugs . Even if your neighbor makes too much noise, you don't have to live your life in discomfort. It's always a good idea to be friendly with your neighbors. You may clean the rubbish in front of his door. He's sure to appreciate behavior like this and be more open to your suggestions about noise level. Question: What is the first step to deal with the noisy neighbor? Yes or no, is the answer "To tell the neighbor how bad his behavior is"?
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No