don't go to this store if you don't want to sit for 30 minutes when it's not busy just to get a new iphone. place is full of employees walking around.
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negative

It rained on my child's birthday and she wanted minigolf. We live in the east valley and loaded up grandpa and her best friend and drove 30 miles across town to go here. The website said they had amusement park rides, minigolf, etc... Well, let me tell you, it was a waste of our time. The amusement rides were the little fiberglass ones the kid sits in and you put a coin in. Very small and two were broken. Mini golf was kind of cool and cheap enough, but one hole had a paper cut for the hole because the regular "real" hole was missing. After playing a round of golf, the kids wanted to play in the "arcade". I was contemplating how many tokens to buy, and the employee said "don't buy too many, most of our stuff is broken anyway". I should've left then but I bought $10 worth thinking it couldn't be that bad. I was so wrong! Air Hockey worked but it was smaller than regulation sized table and didn't keep score for you. One of 6 arcade driving games worked. The rest sat there gathering dust. There was one single pinball game and my ball got stuck after about 30 seconds. I went to the employee, she rolled her eyes and walked over with the key. She reset something and walked away without a word. Thirty seconds into my next game it did it again! I was not about to ask again. I would say of the 18 machines they had, 5 may have worked and they sucked. The only one that worked the way it should've was the one that scooped up and gave free candy (I don't even want to know how old it was!) to the kids. (Thanks, a lot!). Grandpa and my wife were sitting at a nearby table while I was with the kids playing. As I said, it rained that day. Not three feet from where my family sat, a hole in the ceiling dripped rain on the next table and there was a large puddle on the floor. As we got to the bottom of the bucket of coins the two women employees gave us, we found staples lying there. There were a few sharp staples at the bottom of the cup, and we were appalled. If the little kids stuck their soft-skinned fingers into there eagerly, then we would've been on the way to the hospital for tetanus shots. By this point i was completely disgusted. I went to wash my hands before we left and there was no water pressure in the bathroom sink. It was barely a trickle. It was the same for my wife in the women's room. We quickly wrapped up the kids and left ASAP. There's a huge FOR SALE sign on the side of the building. No wonder it's for sale, the current people have let this place go. It's really ghetto and scary. DO NOT go here! This is for the Phoenix location. I've not been to the Mesa location.
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negative

Another big-brand review. Whilst I do like to shop as Scottish-local where possible sometimes you just have to accept that they don't fashion bras out of heather and honey and sheep's wool and have to concede to going into a sparkly, pink-and-black nationwide store. I used to actually not mind La Senza. The bras are cheap (used to be, still are). But I especially could rely on them for all the MAGIC things that girls sometimes need that make your chest, bra and general outfit do MAGIC things. Like double-sided sticky tape, strapless, backless bras, those long see-through extra bra straps that mean you can wrap the straps around your torso and hide it from a criss-crossed dress yet still giving ample bosom supporting / perking capabilities. If any man has made it this far into the review, please at once appreciate, admire and be in awe of just how much effort and complexities women sometimes go to just to make that one-shoulder, ruffled, backless Coast dress look RAVISHING. It's a mine-field under there. Anyway, La Senza used to be reliable for supplying all these sticky, long, extra things. Guaranteed. When I was in today enquiring after a few of these things, I was told they all sold out in January. Ehm, January? That was 6 months ago. Yes, but the company has now stopped doing them. Right. So throw that into a mix of a store that's already really quite chaotic (seems to constantly be in a sale), with hardly any sizes in stock (there's no 30 Backs now apparently, only 32 woop) (sarcasm), and a changing room where the carpet was literally filthy with dirt and dust. The staff were really nice, so it's not a reflection on thm per se, it just feels like everyone has given up in the store on looking after it and making it well presented, as well as ordering in things and keeping stock up today. So now I don't really see any reason to go to La Senza. The bras are cheap but they give me a rash they're so itchy, and they no longer have all their secret magic things in stock, or stockings themselves either.
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negative

Had a 50 guest dinner catered by Flame Kabob a few months back. Spoke with the owner a couple weeks before to set everything up. Got a great price and everything was ready on time as promised. Multiple times throughout the night I received complements on the food. Everything was warm and fresh. Planning to host another dinner in the near future and will keep this place in mind.
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positive