Problem: Well, I agree...never again with Hertz at CLT airport. 20 min wait for shuttle followed by huge lines and 2 clerks at off site location. Then we went out to find a car with dents and scratches and no one wanting to document the damage. Guy walking around cars said person at gate would do it as we left and then "...ita" at the gate nastily told us that was not her job. Her comment was to document it myself and then she would date stamp it. SO I wound up walking around and writing down all the damage and photographing the car while everyone trying to leave waited. There was NO way I was going to leave without documentation that I wasn't the one that made all the damage. I'm sure they would have become very efficient then! I was Totally disappointed in Hertz. I thought they were better than this experience illustrated!
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A: negative

Problem: This is the secret lunch happy hour lol. Food was wonderfull excellent service and the cheapest drinkest! We usually go to Cordon Bleu but the have closed down there public kitchens. I am so happy I was forced to discover this gem!
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A: positive

Problem: My girlfriend and I went to Fathead's on a hot Thursday night therefore we had no desire to sit outside. Upon arrival we were told by the hostess that we would have to wait longer for a table inside (which was fine). After about 30 minutes of waiting the hostess took us to a table outside. We told her we had requested to sit inside her response "oh I should have written that down. You will have to wait another 30 minutes for a table inside". Even though we had just waited 30 minutes for a table INSIDE. After no apology from the hostess for her screw up, we decided that we were not going to wait longer to eat at a place with such a rude staff member. I don't care how great the craft beer selection is, a rude staff certainly is a deal breaker. We will definitely not be returning In the future.
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A: negative

Problem: Just WOW and not in a good way My family of 14 went to Vegas for a few days to take a little vacation before school starts and we ended up getting the 24-hour pass which we used here (but you also have to pay an upgrade fee of $30 for dinner per person). It made sense when we looked at all the pictures on yelp: king crab legs cut in half, crab cakes, korean bbq, peking duck, etc but we got there NOTHING. It was the bare minimum and it didn't even taste all that great. I guess it depends on what day you go but I wish I knew that before we forked over so much money for something we could have gotten at Rio or Planet Hollywood. All of us were 100% disappointed. The only thing that was okay was that the service was fast when clearing out plates.
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A:
negative