Q: positive

A: I am surprised too that I am giving a 5 star rating. However, this place deserves it. This location in particular just wow-ed me. Both employees that I met where extremely nice and had outstanding customer service skills. It shocked me and I was pleasantly surprised. They kept addressing me by first name after I told them my name, nice touch. They made my order exactly the way I wanted it and verified my specifications to be sure I got what I wanted. The food was good, fresh, and I got exactly what I paid for. I had a salad with grilled chicken, pico de gallo, cheese, guacomole, romaine lettuce, and pinto beans. YUM!!! Plus more low-cal than most other fast foodie type choices. Overall great experience, I will definitely be going back.

Q: negative

A: Ohhh The Duce, I was SO excited to check you out, and you left me heart broken and feeling a bit abused. I never read yelp reviews before I go somewhere because I am a firm believer in trying it for myself, but for those of you that are avid Yelpers, here's a lil review for ya. Myself and my fiance, along with our photographer friend and his wife were downtown shooting engagement photos and I heard this place had a very eclectic, hip vibe, totally our style. So we walked in and took a look around. We totally loved the decor and all the funky props. We decided to belly up to the inside bar where there were 4 others waiting. No bartender in sight, not even at the outside bar... We sat for about 10 minutes looking through their amazing craft cocktail list, salivating and hoping to order... Finally a rather surly bartender asked us "what do you want"? Ummm hello to you too! We ordered two cranberry cobblers, a Moscow mule, and an orange blossom beer. $42 later we decided to attempt some photos when we were told there is a fee to photograph in their space. We agreed that if the fee was a reasonable amount it would be worth it because the space is THAT COOL. A manager quickly approached us and said the owners do not allow photos to be taken there. Period. The place was not busy so we would not have been bothering anyone, we did not have a big obnoxious set up, just a Nikon and two subjects... This no picture policy was hard for us to comprehend because it's basically free promotion, and isn't word of mouth one of the best ways to promote your establishment?! The manager tried to explain to us that it didn't make sense to her either... Blah blah blah, fake attempt at trying to please us. All in all the service was rude and slow, but the atmosphere was really cool, the beer was flat, but the cocktails were yummy, even after waiting 10 minutes to order, and another 10 minutes for the bartender to make them. I get it, craft takes time, but part of the craft is the experience, rude staff makes for a pretty crappy experience. We tried. I won't be recommending this place, nor will I ever return. Better luck to you all!

Q: positive

A: I stopped in today for lunch. The staff were nice, service was fast. The food would be what I'd consider a restaurant style bbq. The ribs tasted like they were smoked and dry rubbed, pretty good even though im more a fan of a more vinegary and fatty rib. The cornbread was ok. The hot sauce was a little over powering, not from heat..it just didn't leave any room for the flavor of the meat. Overall good experience but the place was empty...so if you want a bbq place in the South Side..you should probably stop in so they keep their lunch hours.

Q: positive

A:
Pure heaven! I can't understand all the negative reviews. They were really busy but still customer service was good. The massage was other-worldly. I had had very little sleep and qutie a few drinks yet I walked out feeling like a champ. The dressing area/steam room/jacuzzi area is wonderful - I would have stayed there all day if my boyfriend wasn't waiting for me :)