Q: positive

A: This review is for the experience I had purchasing tickets for a show at the hotel. I did not stay in the hotel and have no idea how the rooms are or anything like that. Here goes: we bought tickets here for Thunder from Down Under and Tournament of Kings. They have a package deal where you can get two shows of your choice for $75 a person which is a pretty good bargain. Our Thunder tickets were for Sunday night and our Tournament of Kings ones were for Monday night. We worked it out perfectly that we would go from the Lion King show we had tickets for at 4pm to Thunder which was scheduled at 9. As I mentioned in my Mandalay Bay and Lion King reviews, we found out that the 4pm show had been cancelled and we weren't informed. Panic ensued. When we bought our tickets for the Excalibur shows we were told there were no exchanges or returns, so we had figured that we just wouldn't see the Lion King, which was a total bummer. We went back to Salena at Excalibur and explained to her our issue. She was very accommodating and switched our tickets for us. We were relieved and thankful. Salena was professional and made us, the customers, really happy and I'm so thankful that she was able to help us. She really saved our trip. Thanks Salena!

Q: negative

A: There should be a zero star option. These people are crooks. Literally. I halfway expect some change to be missing from my tray after going to these places. But a brand new iPod plugged into my radio? That's a different story. Ok, let me just talk to the manager and he'll fix everything, right? Well, turns out that "he" is a "she" (although if I'm being honest I had a hard time telling the difference) who goes by "Staci" and she was more crooked than the thieves that stole the iPod. Literally the most morally corrupt person I have ever met. Do yourself a favor and avoid this place at all costs.

Q: negative

A: Cold fries, greasy fried pickles and horrible service. This place was a disappointment. Too bad, great location.

Q: positive

A:
Finally getting to put in a review but of all the properties I've stayed in Vegas, NYNY is by far the most convenient and fun =). Through MyVegas, thy lover and I got 2 nights comped in their Park Ave room. Would've love to stay longer but life called for us to go back home. Either way the two nights there has definitely convinced us to return. What I love about this hotel is that the staff is SUPER DUPER friendly and courteous! Being the tourist that I was, I went to check in at the WRONG LINE, which I believe was for VIP type guests but guess what, they still helped me out. After checking in, I saw a long ass line with a bunch of people waiting about 50 feet away. Oops but your bad =P ***BTW, we got a nice corner room facing errrthang bc I mentioned to the desk guy it was me and thy lover's first time in Vegas together (true story so we did not have to pay the rip off $50 upcharge for a corner and strip view)*** As opposed to the other hotels I've stayed at, this location has more of a "we want you to enjoy your stay with us" vibe. It's smaller than a lot of other places so I felt it was more of a REAL stay for vacation rather than there to party, gamble and go home type feel. Anyways quick pros & cons: Pros: - Friendly staff - Family friendly especially if you got kids (they have an awesome arcade) - Easy to access a bunch of places on the strip - Nice clean room - Parking garage isn't a b***h to get to unlike other places if you need/forget something in your car Con: - Limited selection of quick food joints (mainly dine in) Ooooo another story, I pretty much lost a few hundos gambling at other casinos but my LAST $20 make it all up on this cool slot machine in NYNY. You the bomb!