Q: positive

A: WOOF!! We were staying at the Hilton and they recommended Zips to us. Being from CA, we have our fair share of wing places/ sports bars to choose from. Upon entering it was pretty standard, loud, big screens, games on etc.....BUT there are two things that stood out to us......1) We were served by Serena who served us with a huge smile, knew her beers, and amazingly was happy to help us out...no attitude, no bs...just great service. 2) Her recommendations for golden style wings, sweet potato chips was spot on! and by the way....ask for a side of the horse radish ranch for the wings.....much much better! ( zips wings- golden style, Philly steak rolls and a mix base of sweet potato chips/ rings) The next time we come to Phoenix....Zips will be on our list.

Q: negative

A: The lobster tail was salty. The crab legs were alright. The shrimp was awesome. The asparagus was amazing. All in all it was eh.

Q: negative

A: It was right before my cousin's company and i had to get down to business. We might as well give ourselves the whole Aria experience since we were already staying there for the weekend, had a nice 3am meal at their Cafe Vettro upon arriving and had some of the best desserts at Jean Philippe... might as well start off another great day devouring Aria's buffet. =) For the price they charge, and for the experience that people expect from City Center, I expect better. A lot better. The buffet line started off with jumbo shrimp cocktails and king crab legs, what a great first impression. Definitely got me all excited to see what else was waiting for me to devour. However, it was just a continuous let down. The selections they had were mediocre. Only thing that kept my stomach from complaining was their shrimp cocktails. Everything else was just deceiving. Great looking but the taste just wasn't there. I have this second stomach for dessert and the presentation of the desserts was quite impressive! So I skipped right to it. I just felt horrible after getting it. I ended up wasting food because more than half of the desserts I got did not even taste good. I just sat there poking them with my sad panda face. Disappointed.

Q: negative

A:
I'm giving it one star, and that's because the wings were actually DELICIOUS! The reason for my bad review is simple, the customer service sucked! The guy at the register was apparently having a bad day... Lemme rephrase that, bad life! ATTITUDE from the start. I asked how big the wings were, and the guy acted like I was asking for a free sample! Then when I asked to mix and match, I asked if I could have 4 wings in a separate sauce and he snapped at me "we only do in 5's"... Like if I already knew. All in all, the wings were really good! I got the Jerk Sauce and Can honestly say it was very pleasing. Wing Heaven needs to send their employee to a learn some manners. If you don't want to deal with people, get out of the food service industry! I hate to write bad reviews, but this guy really made my first experience at wing heaven a bad experience! At least the wings were good.