instruction:
In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
question:
Chairs are decent, we bought 3 for our office back in August 2018. One of the wheels came apart on one of the chairs, I sent an email 6 days ago with an invoice for our purchase and a picture of the faulty wheel to their customer service to ask for a replacement part, even if I have to pay for it, and have yet to hear anything back. Maybe this poor review will get their attention?
answer:
TERRIBLE CUSTOMER SERVICE! BAD WHEEL AFTER 4 MONTHS! NOT REPLYING!

question:
Gave this as a Christmas present. Only the frother was in the box. It's missing everything else in the bundle. Because we wrapped the box directly as is. We did not know parts were missing until after the gift was opened.
answer:
Gave this as a Christmas present. Only the frother ...

question:
replaced old defective solenoid with the new one and nothing happened, so changed some wires and still nothing. Put old solenoid back on so mower would start and could finish mowing. Threw new one away
answer:
replaced old defective solenoid with the new one and nothing ...