Read the following article and select the best answer. Article: I was born and raised in Minnesota, the USA,but as an adult I have mostly lived in Europe and Africa. I teach cross-cultural management at the International Business School near Paris. For the last 15 years, I've studied how people in different parts of the world build trust,communicate, and make decisions especially in the workplace. While traveling in Tokyo recently with Japanese colleague,I gave a short talk to a group of 20 managers. At the end, I asked whether there were any questions or comments.No hands went up,so I went to sit down.My colleague whispered to me,"I think there actually were some comments, Erin.Do you mind if I try?" I agreed, but I guessed it a waste of breath. He asked the group again, "Any comments or questions?" Still, no one raised a hand, but this time he looked very carefully at each person in the silent audience. Gesturing to one of them, he said, "Do you have something to add?" To my amazement,she responded "Yes, thank you." and asked me a very interesting question. My colleague repeated this several times,looking directly at the audience and asking for more questions or comments. After the session, I asked my colleague, "how do you know that those people had questions?" He hesitated, not sure how to explain it, and then said, "It has to do with how bright their eyes are." He continued, "In Japan, we don't make as much direct eye contact as you do in the West. So when you asked if there were any comments, most people were not looking directly at you. But a few people in the group were looking right at you, and their eyes were bright. That indicates that they would be happy to have you call on them." I thought to myself I would never have learned from my upbringing in Minnesota. Since then, I try to focus on understanding behavior in other cultures I encounter, and keep finding the bright eyes in the room. Question: Hearing the colleague whispering, the author _ . - went back to his seat and got seated. - knew his colleague had some questions. - owed a big debt of gratitude to his colleague. - thought his colleague would get nowhere.
thought his colleague would get nowhere.

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Read the following article and select the best answer. Article: IQUIQUE, Chile (Reuters) -- Rescue workers at the San Jose gold and copper mine in northern Chile had reason to sing this week. A small hole drilled into the earth became a passage to freedom for 33 trapped miners, who spent 69 days underground. "Never have people been trapped for so long so deeply," says a doctor at NASA, the American space agency, which helped in the rescue. But the chief medical officer for the miners said most are in good enough health to leave the hospital within a day or so. The first three recovered and went home Thursday night. For much of the day the miners relaxed with Chilean President Sebastian Pinera. The 32 Chileans and 1 Bolivian still wore special sunglasses to protect their eyes. A partial mine collapse on 5th August trapped them more than half a kilometer underground. They had to stretch a two-day food supply. For two weeks no one knew if they were alive or dead. Later, they received supplies. The first miner rescued on Wednesday was Florencio Avalos. The second was Mario Sepulveda, who talked about how the experience tested his faith. The last miner up was Luis Urzua, who was the shift leader when his crew became trapped. Rescuers used a metal cage to pull the miners to safety in less than 24 hours -- faster than expected. The rescue capsule was a half-meter wide and known as the Phoenix, an imaginary bird from ancient stories. It bursts into flames but is continually reborn and rises from the ashes. Chile's Navy built the capsule with advice from mining experts and NASA engineers. It worked like an elevator, traveling up and down on a cable through a shaft drilled 622 meters into the rocks. Millions of people around the world watched the rescue. More than one thousand journalists traveled to the mine in the Atacama Desert to report on the rescue. They joined family members of the miners and rescue crews housed in an area of tents known as Camp Hope. Question: What would be the best title for the passage? - Rescued miners speak out - Miners' life deep underground - A rebirth for 33 rescued miners in Chile - Chilean president honors rescued miners
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A rebirth for 33 rescued miners in Chile

Ques: Read the following article and select the best answer. Article: While success is surely sweeter than failure, it seems failure is a far better teacher, and organizations that fail spectacularly often flourish more in the long run, according to a new study by Vinit Desai, assistant professor of management at the University of Colorado Denver Business School. Researchers have found that people missing their goals perform much better in the long run. That is because they gain more knowledge from their failures than their successes and the lessons are more likely to stay longer in their minds. "We found that the knowledge gained from success was often fleeting while knowledge from failure stuck around for years," said professor Desai, who led the study. "But companies often ignore failure. Managers may fire people or turn over the whole workforce while they should treat the failure as a learning opportunity." Prof Desai compared the flights of the space shuttle Atlantis and the Challenger. During the 2002 Atlantis flight, a piece of insulation broke off and damaged the left solid rocket booster but didn't influence the program. There was little investigation. The Challenger was launched next and another piece of insulation broke off. This time the shuttle and its seven-person crew were destroyed. The disaster led to a major investigation resulting in 29 changes to prevent future disasters. The difference in response in the two cases came down to this: Atlantis was considered a success and the Challenger a failure. "Despite crowded skies, airlines are extremely reliable," he said. "The number of failures is extremely small. And past researches have shown that older airlines, those with more experience in failure, have a lower number of accidents." Prof Desai doesn't recommend finding out failure in order to learn. Instead, he advises organizations to analyze small failures to collect useful information rather than wait for major failures. Question: Fewer accidents happen to older airlines in that _ . - their planes couldn't fly high in the sky - they gained much from experience in failure - their planes were often checked by the experts - they were unpopular among passengers
Ans:
they gained much from experience in failure