Sentiment analysis: I love great steak. I'm a big steakhouse fan. This is about the worst steakhouse I've ever been to. It's not because the food is so-so, but the service was worse than abysmal. This is a restaurant in serious need of training from the top down. The top here may or may not be Jean Georges, but there is some serious attitude training needed. The obvious aim was to be pretentious, which is never a good thing. But if you're going to be pretentious, then you'd better be able to back it up with stellar service. They didn't and couldn't. First the food. The steak was so-so. My dining partner and I were going to split the small rib-eye, which was listed as an 18 oz. portion of prime beef. It came to the table a little small for its purported weight, which wasn't the problem. It was an OK rib-eye, but lacked flavor for a $45+ piece of steak. We also had a Caesar salad, which was good, but not great. Nice preparation with delicious anchovies on top. Couldn't fault that. We also ordered some Brussels sprouts, which were nice and crispy on the outside and moist on the inside. It came with walnuts and avocado, an unusual preparation, but delicious. The wine list was inaccurate as well. A shiraz from Barossa (I'd been to the winery) was listed as being from New Zealand! About 3,000 miles away from South Australia and Barossa. It was kind of, but not very, cool that the wine list came on an iPad, but they would have been better served by using paper. I understand the concept, but not the execution. No. While the food and wine was OK, even if way overpriced, the waitstaff and manager were the problem. And the problem was huge. First the waiter. There are ways a waiter can suss out what kind of knowledge the diner has about a product being presented. In this case, since I owned a restaurant once, I was very knowledgeable about beef. The waiter approached us as noobs who knew nothing. The meal came all divided up, but not well. The dishes were cleared away in such a manner that it appeared that they couldn't wait for us to leave. Plates and utensils were snapped up. As we finished our meal, the bus person came by and started clearing the table with a lot of clanking and jerked the place mat from under a drinking glass like a magician. It made a loud noise and seemed very rude. He ignored us when I told him to stop. Then I was angry. The manager came by and asked if there was a problem, then proceeded to be a automaton, "Yes sir." "Yes sir." "Yes sir." "Yes sir." "Yes sir." "Yes sir." without hearing a word I said. Of course this was even more upsetting and condescending to us as diners who were paying a great deal of money for a mediocre meal. This man as a manager is in serious need of training or another profession. At the end of the day, we left a very small tip. The waiter was OK. The manager was not. The only thing he did well was come to the table. If you want a really good steak and good service that doesn't condescend, go across the street to Smith & Wollensky. Don't let your shadow fall on this place. I realize that this little diatribe won't make much difference because Jean Georges is located in the Aria hotel, so they get a huge captive audience, but I will be in Vegas again and I will go somewhere else. STAY AWAY from Jean Georges!

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negative

Sentiment analysis: Came here today and had a great experience! The best part is they have Gluten Free options for their burgers, and I don't mean a burger wrapped in lettuce! The buns they use are so delicious! I couldn't tell it was Gluten Free.... They didn't charge extra for the bun either! The fries are hand cut and made fresh to order! It reminded of being at In and Out Burger only 100 times better!!! Next time I will try the Tacos which are also Gluten Free since they use 100% corn tortillas. The owners and employees were very pleasant and helpful! So excited to have you in the neighborhood! I will be back very soon!

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positive

Sentiment analysis: This is as good as it gets for Phoenix Pho. While they may be closed on Sundays and during the holidays (check ahead), you can satisfy your Pho craving here. I wouldn't go anywhere else. Service is incredible and fast. The prices are great and the serving sizes are HUGE. Pho Nhat is Pho-tastic!

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positive