TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: Disappointed...

I'm sure there are some good barbers here but Greg didn't listen to what I wanted.

I brought it photos and still not even close to what I asked for.

He even said, "I forgot you wanted to keep it long. I knocked it down a bit. Can you live with it?"

Well I guess so unless you can glue my hair back on?

I read about this place in Las Vegas Weekly and really thought I'd get a good cut here.

Even though I had a terrible experience, I will be trying this place again except next time I'm making an appointment with Alex, the owner.

SOLUTION: 2 stars

PROBLEM: Thank you to Julie K. for great customer service and greeting on my recent visit.

I arrived while suffering from some lower back pain. I received an adjustment from Dr. Lovaas who explained everything he was doing. I feel much better and look forward to future visits.

SOLUTION: 5 stars

PROBLEM: Selection is nice, lounge is decent too. Largest complaint I have is the staff at every tinder box location I've been to are simply salesman with no goal to help the customer.

For instance, I witnessed an employee suggest a first timer a $15 dollar julius Caesar which is too much (price wise and flavor wise) for a newcomer. Also, the same guy pointed out a davidoff to me when I was in the mood for a cheap mild cigar since it was early in the day. The employees are just there for a job and generally don't know much about cigars, this is mainly evident at the Providence location.

SOLUTION:
2 stars