input: Write a negative yelp review.
output: Car was broken into. Found out this is a regular occurrence. When I spoke with the General Manager I was told too bad, they aren't responsible. No security on property and according to Phoenix PD this happens frequently. I'm out over $500.00.
input: Write a negative yelp review.
output: My wife and I came to Las Vegas (first time for both of us) for an anniversary trip from Dec 6 - Dec 8, 2014. We booked the room through Priceline, and were pretty happy to get it for $100/night. Check-in is 3pm. We arrived at 2:58pm and went to the Hilton Honors desk. The girl there was very nice (Marilu, I think?) but told us we could either have a 2-queen room right away, or the 1-king room we requested in about 45 minutes. We opted to wait 45 minutes and left our bags with the doorman. Oh, and we discovered there's a $22/night resort fee to cover discounts on stuff we don't want to buy, and the fitness center we don't use, and 2 bottles of water. When we came back, we got our key for the 12th floor in "the Tower". That's the place where you walk through the casino, up the escalator, down a LONG hall, then up an elevator and down that hall to your room. If you don't like the smell of cigarette smoke, you will hate the walk to get to your room. The room itself is ... disappointing. Nothing terrible about it, but nothing to wow me, either. No in-room mini-fridge, no coffee maker, no microwave. They do have a clothes iron and hair dryer. The lamps have a single power outlet, but I've stayed in worse hotels that have two or more power outlets and/or USB outlets accessible on the nightstands. The decor is pretty plain, the computer table is the weirdest afterthought I've ever seen, and there are only 5 dresser drawers, which would be tough for more than two people to make use of. The water bottles that we're effectively paying $44 for aren't even full-sized water bottles. And our window overlooks the airport. I assume that's what we got because we got a room at a discounted rate. While we were getting ready to head out about an hour and a half after getting to the room, someone knocked on our door and opened it. I was literally standing 2 feet from the door when she knocked, and didn't have time to get to the door before she opened it. She realized we were in there (partially undressed, I might add, but none of the good bits exposed), and closed the door. I opened it to ask who she was and what she wanted, and she said "room check" and said she works for the hotel. I called security and was told it was probably just housekeeping. I asked why housekeeping would be coming to our room after we checked-in, and was told she was probably just checking to see if the room had been serviced. Shouldn't housekeeping KNOW they already serviced a room a little over 2 hours earlier and it is now occupied? Then I had to get online to find dinner options, directions, etc. The WiFi login screen looks like it says you get 24 hours free, and then it's $10/day. But I called the front desk, and they told me it is free for the entire stay, and there's a page you get to that you can select the "free tier" and enter your name and room number to be granted access. I did that and discovered it's the worst WiFi I've used in at least 10 years. I got 1Mbps down, 0.25Mbps up. I literally had dial-up modems in the late 90's that matched those speeds. I thought I'd just use my cellular signal and tether from that instead, which is when I discovered I barely get any cell signal in my room. It's there, but I wasn't able to use it to even get my gmail to sync. The room was also very warm when we got there, so I cranked down the thermostat to 65 and we left. We went to Biscayne for dinner (which I reviewed separately - 4 stars), then to a couple shows and saw some sights around the south end of the strip. When we got back to the room several hours later the room was still at least 75 degrees or so. I called maintenance and was told they could send someone up to see if it's something they could fix. I asked her to be straight with me if it's a known issue they can't fix, because the hall was hot, too, so it didn't seem like a "my room" problem. She told me they had several A/C units "red-tagged", and maintenance wasn't told why, but they couldn't do anything with those units. She didn't know if mine was one of those or not, but told me a maintenance member could come find out. She said it would be up to half an hour before they would even know if they could fix it, and if they could, probably at least another 45 minutes before it would be fixed. She said I could just open a window, since it's cool outside, and they would have someone come the next day while we're out. So we've got the windows open, and it is finally cooling off. Unfortunately, that means we hear sirens blaring very loudly when they drive by (which is surprisingly frequent). How bad is this place? Bad enough that I'm sitting in the room at 1am (which is 4am my time) on the first night we arrived, while my wife is asleep, writing this review. Who knows what I might encounter in the next two days.
input: Write a negative yelp review.
output:
It's ok. Not a lot to say about it. Average food, average prices.