Just like my fellow yelper, I too had purchased a warranty for $99.00. For some reason 6 months later the TV would turn but no picture. I called FRY's and they transferred me to the warranty department. I was told that someone would come to my home to fix it. In a few days 2 technicians from an LG approved company (no Frys) came and took 2 min. to let me know that I needed a new panel. They said they would be back next week to fix it. Three weeks go by, no call, no show. I called the company back and asked for status. They told me that Fry's denied the claim. They said I should call Fry's for more information. I called Fry's and they said they denied it because it was too expensive to purchase the new panel. I asked then why did I purchase this warranty for if it doesn't do me any good? They transferred me to a manager, Gabriel. He said I could exchange it. I told him I didn't want to do that because it's not a regular TV. Its an LG EZ Sign TV. He said he would check on it and that he or someone else would get back to me. It's been 3 days. No call from anyone. I won't be holding my breath. I'm still patiently waiting. If I don't get a call tomorrow. I'm going to have to call back. What I don't understand is, why do they give us customers some pressure to purchase these warranties if somehow they try to wheezle out of the commitment. I will follow up with you on the outcome.
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