Finally , I called the United reservations number and reported the Dulles domestic check - in problem . The representative placed me on hold and checked with IAD operations . She came back on line and told me that there was a shortage of employees that day . I was very satisfied with that answer , though this did n't excuse United management 's responsibility to at least direct passengers , employees , and contractors to keep the lines moving .

Question with options to choose from: What may happen if they have fewer employees ?
Pick your answer from:
(A). People might miss their flight if the wait is too long .
(B). People might setup tents and camp inside the airport .
(C). None of the above choices .
(D). People might catch their flight early if they have to wait .
(A).