Problem: VERY disappointing. This used to be one of my favorite places in the neighborhood but the quality of the food and service has gone WAY downhill recently. The elephant garlic appetizer is still decent but most everything else has changed for the worse. I used to LOVE the carne adovada but now its just a small portion of pulled pork in a lame red sauce. (the carne adovada at Four Peaks in Tempe remains my absolute favorite). I grew up on New Mexican cuisine and fell in love with Richardson's and Los Dos Molinos when I moved here 13 years ago. Up until recently, Secreto was a contender. After the embarrassment of taking out of town clients there last week for terrible food and service, I'll never go there again.
How would this review be described?
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A: negative

Problem: After a meal at Moira Sushi, we decided on a whim to stop in at Jordon's for a fried ice cream dessert. We walked in the door and the place smelled of old carpet and b.o. Not very appetizing, but I'm willing to give any place a chance. We ordered the dessert, it arrived promptly...and was clearly not freshly made. A very icky mushy crust with some cinammon and a dab of whipped cream, after a few bites we both looked at each other and said "yuck!". Worst fried ice cream we've ever had! After seeing some of the food passing by, it's probably on par with any other chain mexican, similar to a macayos or carlos o'briens. Crispy tacos, flaccid yellow cheese, tomato and lettuce on everything. Surely a step up from Taco Bell, but what's the point of that? WIth so many authentic cheap (and good) Mexican food places nearby with great corn tortillas and cotija cheese, I'll call this one a total pass....and I understand why I've never stepped foot in the door in 10 years that I've lived within 3 miles of the place.
How would this review be described?
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A: negative

Problem: We made a reservation online - it was 7PM and said we couldn't get in until 10:30 - then we went there at 8PM and got sat immediately - hmmmmm... The wait staff- which was all men - no women while we were there - was all very aloof, giving off a "you are lucky to be eating here" kinda vibe - annoying... the footlong chili dog i split was great (thus the 2nd star) then we waited over TWENTY minutes for our desert... which had a TON of chocolate on that and my guest was a little overwhelmed by the amount of chocolate - not a bad problem to have i guess. But when we asked the mananger what they normally do when someone doesn't actually like their dish she was so incredibly rude - Sodie (sp?) was her name - that I it turned me off completely. I will never go back to this place again - over rated and a tourist trap. I used to go to the original one in NYC in the 90's and i met the wonderful owners several times - they would have never stood for this kind of behavior towards customers... oh well - took three tries to get a table in the past - thought it would be the best experience of the week - but ended up our worst
How would this review be described?
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A: negative

Problem: An interaction I had with a postal worker at this site is pretty telling of the experience you will have here. Me: Do you have any of the Mary and Jesus Christmas stamps? Worker: No, they didn't make anything like that for Christmas. Me: What do you mean? I bought some at another post office and they had them. Worker: Oh, do you mean the mother and child stamps? Me: Yes. Worker: Oh, I didn't know that was supposed to be Mary and Joseph. Me: OK, can I have a book of those? Worker: No, we are sold out of those. Me: I want Christmas stamps. What other options do you have for Christmas stamps? Worker: Well, we have these great Harry Potter stamps. Because nothing says Christmas like Harry Potter! Especially when they still had three other Christmas stamp options... That story aside, this office is walking distance from where I work so I have been here several times. That is the only positive about this location. Every time I have been there, there were long lines and long wait times. Usually there is only one counter open. And that counter is behind thick glass. Probably bullet proof. Makes you feel really safe to be doing business there... Anyway, every time that there has been a long line, there were at least two or three other clerks visible behind the glass. Not sure what they were doing, but it certainly would have been helpful for them to actually assist the growing line of customers. Perhaps the worst experience here was when a cashier had to go on lunch break. She started counting down her drawer and closed down despite there being about 15 people in line. If you know there is a long line, can't you take lunch a little later and help all these people? Don't visit this post office unless you don't have any other options or don't mind spending most of your lunch hour in line.
How would this review be described?
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A:
negative