Sentiment analysis: We live near this place and frequent it often. Nearly 2 months ago, we found little bugs in our dog's food. We keep it in a closed container but must have left it open, so we bought a new container. Then in our new container we kept finding the same bugs. We had our house fumigated, deep cleaned, etc. So when we came here last, we told a worker that there were bugs in the food and obviously the salesperson, most likely thinking it was our storage, etc dismissed it as our problem. Then at that moment, while paying for the expensive bag, one of the bugs crawled on top of the bag!! The sales person then checked the isle and found out it was infested with these bugs!....we were told we would be comped the bag we were about to purchase in the next day or so but the problem had been going on for nearly 2 months, I wonder what other food or treats were contaminated. As a small business owner myself, I would have been much more apologetic, offered 2-3 bags of comped food and expressed my deepest apologies. We certainly did not hear much of this, living in the local area, visiting the dog park and knowing large amounts of dog owners living in close proximity, we will certainly voice our displeasure. While it may not be that big of a problem to them, our dog was sick, had thrown up and no one had an idea what was wrong. In an era where we can order the same food online, sometimes at a cheaper rate with companies offering free shipping, it makes my decision much easier. I am all for supporting the local economy and always prefer to spend my money at mom and pop shops rather than large conglomerates however, this was just disgusting and the way I was treated was to say the least, very iffy. Its sad to see but I will certainly not be coming back to this place. It really BUGS me.
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negative

Sentiment analysis: On our fancy night out in Vegas, we went to Mario Batali's Enoteca San Marco in the Venetian, and I don't think I've ever experienced service this bad. We waited for our table for about half an hour before we were seated towards the front of the restaurant. The bus boy pretty much waited on us throughout our entire meal. We probably met the, might I mention, "rude" waiter only once briefly to give us cold and burnt bread and take our order. After that, he disappeared. No one there came by to fill up our water glasses, no one came by to give us our check, no one even asked how our meal was. We ordered the vongole pizza with clams, mozzerella and chili and the rigatoni with roasted cauliflower ragu, chili, rosemary. I do admit the pizza was good. It had the crispy thin crust that I like. But, the pasta was a disappointment. It was luke warm and had no presentation what-so-ever. It looks like the chef just threw it on a plate and called it a day. Et all, I was very disappointed with the restaurant. On my last night in Vegas, I was hoping to have a nice fancy meal, but ended up at a restaurant where they treat you like crap and serve you crappy food.
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negative

Sentiment analysis: we tried their pasteles, roast pork and mofongo which was all delicious and also had the potato balls best we have ever had at a restaurant. The pastries were also delicious you have to try them.
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positive