Q: I just got home after paying $125 for a "Super Elite wash" and an engine detailing. Upon returning home I noticed both watermarks all over the exterior, and many spots that looked like they didn't even get touched. I was told the package I got was normally over $200, but it was a labor day special today. I can tell you, if I did pay over $200 and got this quality back, I might be writing the States Attorney, or Better Business Bureau, instead of a post on Yelp. That seems fraudulent. Heck, $125 for what I got back seems horrible enough. They had my Jeep for literally over 3 hours (some of that time was to let the engine cool down, which I understand). For that amount of time, and the money I did pay, I am extremely disappointed with the turn out. I will not be back. The staff definitely was friendly and courteous, which is why I gave 2 stars, and not 1. And if you are getting a quick $10 wash (which I've done from them several times) it's fine. This time, I pretty much got the same service as the $10 wash, minus the engine cleaning (I wouldn't call it an engine "detailing," by any means), for $125. Not cool. OPTIONS:
- negative
- positive

A: negative

Q: My refrigerator stopped running and I was able to narrow it down to what I'd hoped was the culprit. I showed up 5 minutes before closing on Sunday and the guy tested my existing part to confirm that it was indeed broken. The guy gave me a little advice about wiring and off I went. Got home, put my new part in and my refrigerator works again. I'm a champ! Could there be better appliance part stores in town? Maybe but I've never been to one. This particular location is open 7 days a week and you can't go wrong with that. So 4 stars for them being open daily and for the guy actually knowing something about the parts he was selling unlike at some other places. Thanks! OPTIONS:
- negative
- positive

A: positive

Q: I am sorry to have to write this review about such an amazing dessert chef, but it is not the food quality that I have to review; it is unfortunately the management and the service. Jean Philippe is probably one of the best dessert chefs in the country if not the world and his pastries are definitely beautiful, tasty and superb, but the management and system need vast improvement. Over the weekend, we had ordered an 8 inch carrot cake for my friend's surprise birthday party and we had even confirmed the reservation the day of the event. We went to pick up the cake at the Aria branch and they "could not find the cake" and furthermore "could not find the order." Then they accused us of placing the order at the bellagio store and when they called the store there was no record of the order either. Basically they were accusing us of not placing the order which is ridiculous!! Luckily my friend emailed me a copy of his credit card statement which showed the shop had already CHARGED us for the cake even before we had received the product!! A manager then scurried out looked red in the face and apologized and gave us two boxes of pastries which was appreciated, but the damage was done. The dinner was delayed, the surprise was delayed, and the rest of the nights festivities were delayed due to a poor management system at one of the elite bakeries in vegas. I am writing this review not out of spite, but to help your established company not make the same mistake again as this will cause your company to lose great customers not because of the food, but because of the management and system. This is easily fixable and I hope your team works on it. OPTIONS:
- negative
- positive

A: negative

Q: We've been coming here for the last 10 years and our last 2 visits have left me disappointed. Our trip here last year really sticks out in my memory because when we got to the room the toilet had a HAIR on it (actually I think it was 2), and I'm not talking about a hair from your head! It was extremely disgusting and I called housekeeping right away. Just shows that they're not cleaning and sanitizing the toilet seat after every guest checks out of that room, which leads me to think well whatelse may they be slacking on? Sheets!! I don't even wanna think about it! So this years trip, forgetting all about the HAIR incident, I decide to book us a room here again, being that it is the most reasonably priced decent casino on the main area of the strip. We check in, I had a non smoking room with a king sized bed reserved, and they tell me they have no king sized beds available, it's only about 6:30pm, how could they possibly be out already? WHATEVER, we took the room anyway and check out our 2 queen sized beds, so my hubby and I each get our own bed, okay I'm over it now. I go in the bathroom, no hair on the seat, but the floor is visibly dirty, gotta give it up for their immaculate housecleaning staff again! 2nd year in a row! Needless to say, I doubt we'll be returning to stay at the Monte Carlo again! EVER! BTW - when you take a shower, you'll pretty much be standing in a pool of your own dirty water, the drains always seem to be clogged and don't drain fast enough. OPTIONS:
- negative
- positive

A:
negative