Problem: Really good food. Wings, a sandwich, and a pizza were ordered for delivery, it took over an hour, which is the reason the 5th star is missing. Had I been told, I would have picked it up.
How would this review be described?
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A: positive

Problem: This place for some reason... Always gets my order wrong. If it's not size it's the way my drink is made. Sigh.. Idk. I haven't been back in a while. Probably won't be either.
How would this review be described?
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A: negative

Problem: Sigh, I really try not to give negative reviews but I was really really disappointed with this one. I came to Kinh Do with no expectations except what I read from fellow yelpers. I mean 4 stars with 163 reviews can't be wrong right? Nope. Here we go... On a recent trip to Vegas a buddy and I had a craving for bun bo hue (Vietnamese beef soup noodles) and so we turned to Yelp for suggestions. We saw Kinh Do and decided to give it a shot. The restaurant itself if fairly large. It had anywhere between 25-30 tables of various sizes and there were about 15 tables filled at the time. We were seated immediately and given menus. I didn't notice initially but there were only 5 people working at the time (Owner, 1 waiter, 1 bus boy, 1 girl that was working the cash register and 1 young girl that I think was the owners daughter). We knew what we wanted and we saw a check-in offer on Yelp for two free egg rolls so we decided to do the two bowls of noodles, the shrimp spring rolls and the free fried egg rolls. With our minds made up we proceeded to call someone over to take our orders. I raised my hand at the owner to indicate that I was ready to order and he looked away. Ok, maybe he didn't know what I was doing. 5 minutes pass. I raise my hand again and I waive at him again. He looks at me, acknowledges me and points to his waiter. The 1 waiter that was working was really busy running back and forth from the kitchen and really busy passing out food to the other patrons all while the owner was just walking around. 5 more minutes pass and I still haven't ordered. This time a middle eastern man walked in and was seated at a large table next to us. The owner hands him a menu and a few minutes later the owner was back to take his order. Wow right? What did I do to deserve such bad service? A few more minutes pass and I finally get to order. I asked for the beef soup and the waiter told me they were sold out...It was 11:30am and they open at 10am. How is this possible? Disappointed but not really giving it much though I opted for the special combination Pho noodles instead. Now thinking back, they probably didn't make it for the day because that soup base takes some time to make but that's just my speculation. When the food finally came out they brought two bowls of noodles and the spring rolls. There were no vegetables for the noodles and no dipping sauce for the spring rolls. The soup itself was luke warm at best and the flavor was OK. Nothing spectacular. Thinking they would bring everything else I had out soon after, I watched them bring out vegetables and other dishes for other patrons table after table and here we are sitting there waiting again. We couldn't take it anymore and we left. I have no idea what I did to deserve such horrible service from the owner of the restaurant and needless to say my experience deserved a letter grade of an "F-". The owner needs to realize that either he staffs his restaurant with enough people to support the size of his restaurant or he needs to pitch and help when it's busy.
How would this review be described?
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A: negative

Problem: i forgot the exact date of the initial service but it was early July. my phone wouldn't charge correctly. they soldered something on the motherboard and it seemed to work. 2 weeks later i had the same issue and returned to the store. they 'fixed' the same problem but broke my microphone on it. they had my phone from open to close and told me they couldn't fix it. they permanently broke my phone. i ended up going to tmobile and trading in my broken phone for a new one because i was going out of state for a week and needed a working phone. the owner said he would mail me a check for the repair cost and that was over a month ago. still waiting on that. he also refused to pay me for my out of pocket cost for the s3 ($200) that his shop permanently broke. i want $255 for the cost of the phone and what i paid the shop. this is not acceptable.
How would this review be described?
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A:
negative