instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
The Hilton Chicago is one of the best Hotels I have ever had the good fortune to lodge at in my entire life. It is an extremely luxirious hotel located on the "Cultural Michigan Avenue Mile", and it overlooks Grant Park, Lake Michigan, and Museum Campus. In addition to overlooking those wonderful sights, it's also located conveniently close to Chicago's convention center, McCormick Place Convention Center, as well as the business center, shopping and theatre. Furthermore, there are a myriad of attractions close to the hotel, such as Millenium Park, Buckingham Park, and the Sears Tower. The amenities offered by the Hilton Chicago hotel include 100% wireless Internet access in all guest rooms, 27" inch flat screen televisions, a Serenity Bed, and two-line direct dial phones. And on top of all that, the hotel is pet friendly! I'll definitely be staying here again.

answer:
positive

question:
My stay at the James Hotel in Chicago was fantastic! The hotel was clean, modern and everything I had hoped for. The staff was fabulous and went above and beyond all of our expectations. All of our needs were more than met and I will be recommending this hotel to all of our friends and associates.

answer:
positive

question:
After booking a room over two months in advance at the Hotel Sofitel Chicago Watertower and confirming my reservation twice, I arrived to find that the front desk staff had 'no record' of my reservation and that the only rooms available were much more expensive than the room that I had reserved. When I asked to speak to a manager, it took almost half an hour for him to turn up. He did finally give me a room at the rate that I had been promised, but did not offer any compensatory discount or bonuses for my inconvenience. The room itself smelled of dog but was otherwise okay. Not worth the rate though. The website really makes this hotel seem upscale, clean, and well decorated, but the rooms are not in the style that you would expect from the lobby. The staff's response to my request to move to another room because of the obvious dog smell (which could only mean it hadn't been cleaned properly) was met with contempt. They did move me, but I did not get an apology. Will not stay again.

answer:
negative