I've been going to Purrfect Auto for quite a few oil changes now, and I've NEVER had a problem with my $9.95 (sometimes w/coupon sometimes w/special deal) oil change. No weird sounds or leaks or anything crazy. What inspired me to write a review was Mark's excellent customer service. Though I needed some other work, I just went for the standard oil change. Mark not only told me what other work I needed (which like I said, I already knew so it was like he was trying to upsell me), he offered to show me what needed to be done. So I went under the carriage with him and his flashlight, and he showed me what also needed to be done under the hood. I have never in my life been shown exactly what needs to be done, and he was so kind and non-condescending. The only reason I'm not giving 5stars is cuz I've never had anything past an oil change here, but when I do, I hope to add that extra star!
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positive