I just had the BEST donut from Urban Cookies. It was so delicious I just can't get over it! I took a but and it just melted in my mouth, so good. The customer service was good as well. What impressed me the most was that a little boy came in (maybe 14 or 15 years old) to buy a bottle of water (it was much needed, today was 110 degrees). The guy behind the counter asked him if he was walking or taking the bus, and the kid said he was taking the bus. The guy gave him a free bottle of water. He said it was for anyone who walks or takes the bus. I love it, support being green. It was wonderful. I still can't get over that donut. It says on the bag they use local and organic ingredients, which I love. I try to avoid GMO as much as I can.

positive

How in the world does this hotel get 3 stars on YELP? One of our aquintances booked us a room here yesterday. I had no idea what to expect. It's not in the best part of town, that's for sure. Everything around it resembled a ghost town. 3 things came to mind the first moment I walked into the hotel. OLD, CHEAP and GHETTO!! Don't know how to explain it but there was no positive aura about this place at all. It was ghetto. From the elevators to the carpet, this place looked like it was ready to fall apart. Once, we got into our room, we noticed the faucet leaking loudly! Plus the room was by the elevator so it was very noisy. The room itself was pretty decent sized, but everything looked old, except for the flatscreen tv. I called the front desk to be transferred to another room and told them the situation, the gal said to go to the next room. I told her it was too noisy. She said the hotel was really full(really?). She said to come down to the front desk and they would find me another room. So we dragged all of our luggage back down. The dude that helped me was an idiot. As we specifically told him about the leaking and how they needed to fix it, he kept saying "I'm sure they will fix it." He looked agitated and wouldn't give eye contact. I don't know who trained him, but he doesn't want any responsiblity for the hotel's guests complaints. He should have said, " I'll look into it and make sure that the problem is corrected." Not "I'm sure they'll fix it." Does he even know when the leak started? Yesterday, a week ago, a year ago? Who's gonna fix it? Housekeeping? Roto Rooter? It's because of workers like him this hotel is under forclosure. I asked him for a room away from the elevator. He said they had one room left, as the hotel was really full(really again? sure didn't look like it). As we entered the room , I swore I smelled smoke but the room was non smoking. It was smaller than the first room and I questioned the cleanliness. My wife said the toilet paper in the bathroom was one that was damp, that dried up. Did someone drop it in the toilet or drop it on a wet floor? Is this place so cheap, that housekeeping won't even replace that? Normally, you would expect that if there is problem with a room, the guest's room should be upgraded, not downgraded like us. Long story short, you could not pay me to sleep here again. Avoid this crappy place. I'd much rather sleep at a Motel 6. This place should be called LVM for Las Vegas Motel, not LVH.

negative

This place usually rocks but not tonight. Walked in and I was the only customer. The guy behind the counter said we'll be with you in a minute. I waited for more then a minute. The guy just stood there...I finally walked out.

negative

I just now visited the store to inquire about a furniture stand for a discontinued digital piano. As much as I hate to say it, my experience with the sales associate was pathetic. He could not have seemed less interested in helping me find a fit for my piano, did not know answers to my questions, and despite my various approaches made no attempt to find out for me. "It could work, I guess" and "we don't accept returns on special orders" was about all I could get out of him. Not acceptable! The only reason why I'm giving this experience two stars instead of one is for the cheery young woman (with the bangs) at the entrance who at least tried to be helpful. I won't be back.
negative