Premise: In Virginia, callers to the statewide toll free number now are not only routed to an intake worker in the program serving their area, but can hear informative recordings on relevant legal topics twenty-four hours a day, in English and Spanish.

Hypothesis: The Virginia statewide free number have calls taken by a worker in the program serving the callers area. The caller can also hear recordings on legal topics 24/7 in both English and Spanish.
Answer: yes

Premise: We're preparing a state tool-kit of various options available, based on the experience of states that already have [loan forgiveness] plans.

Hypothesis: The states need to provide us with their experiences.
Answer: it is not possible to tell

Premise: My turn.

Hypothesis: It's your turn now.
Answer: no

Premise: so i don't i don't know how to i don't i don't know what to do about it but um but i think that that you know in general the region is really in bad shape

Hypothesis: We've reached this point because the war in the region has dragged on for years.
Answer: it is not possible to tell