I visit this location only twice and the reason I give this place 2 stars is because the first time that I've been there was exactly very nice: great food, great service. Just like you would expect in a dissent restaurant. The second time was awful!!!! If it was my only time there I wouldn't even give this restaurant 1 star if I could. The waiter was seems like his having a really bad day or he just didn't like me and my friend for some reason. At first his recommendation for the food was pretty flat and he couldn't explain any dish that had "traditional taste" in his opinion. Now yes I do get that sweet&sour or orange peel chicken is very popular in Chinese kitchen but it has nothing to do with his attitude that evening. He was rude, uninformative and always speak super fast and ran immediately off the table when he was done talking (and no the place wasn't packed at all). Me and my friend were complaining that the time we were waiting to get our entrees was too long and my friend mention that we are in a hurray. Then first we couldn't find our waiter for a while so we spoke with couple of different waiters to check for the food. When our waiter came by with his "cheerful" mood he decided that we didn't informative him that we are in a hurry and we are not waiting long enough. By the time It came it was 40 min from the time we order. I think 40 min it's a lot of time to wait for a fish and chicken. Even with the starters the gap between the courses was just too long and if the kitchen is on pressure at least the person that serves the food should be nice!! I told one of the employee about my experience that evening and he said "he will tell the manger". also explained him that I go to restaurants 3 times a week and I've never had such a bad experience in my life. When I finally ended my visit before I got out I asked from the host for a pen so I could sign my visa because the waiter was "too busy" too remember to bring one. I told her that I hope the other waiters are nicer but she couldn't care less. This is my very first time I didn't tip a waiter, if that's how I felt after this visit I feel that I need to share my experience. The only thing I can do is saying that the "traditional" sweet & sour chicken was tasty. And I would have come back for some more if I'll get treated better.
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negative

Rainbow Location - Husband and I went for dinner for the first time. The only items on the menu are pizza, salad, and alcohol. The pizza only comes in thin crust. Customers also have to pay for each topping including items such as basil. If you do a half and half pizza, you will be expected to pay double for each side of the pizza toppings. Also, the taste of the pizza is not all that for money spent.
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negative

- - FOOD POISON - - BAD SERVICE - - AWFUL MANAGEMENT - - We stayed at Mandalay Bay for our Vegas trip and decided to get something to eat late night, unfortunately the only place open was Citizens Kitchen. We walked in and got seated, the server had problems taking our orders and since he thought he could remember everything without writing it down he then brought out some of the food wrong. It took them 30-35minutes to bring out the food. No one wants to wait that long for food at 2am. Five out of six people ordered the same food and it was the Burger and let me tell you that the vacation ended right there! Every single person had the worst stomach pain and you can imagine the rest! I asked for a refund the following day, the managers told me that I should send an email with my experience so they could look it over, Nick one of the managers actually tried to help and he told us that they were very embarrassed over this and would do anything to fix it so he asked for the receipt and that he would refund the money, until today I only received $45 out of almost $180, they couldn't even track our bill and refund the rest being that they have an advanced POS system. It took them 3 weeks to refund the $45 while I had to text and call everyday. Two of the five people that had food poisoning actually went to the doctors the day after and were told that it was 100% food poisoning. Save yourself some time and pain, do not go to this place. It has awful food and service. I will never go back to this place and will never ever recommended this place to anyone! - - - FOOD POISONING IN VEGAS ON YOUR 1st DAY OF VACATION, HOW MUCH FUN IS THAT - - - Manadalay Bay should seriously think about renting to this place since they are inside of this hotel and getting so many bad reviews...........
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negative

I've passed by this place so many times before thinking it would be a good idea to stop in some day and see what they had. I finally stopped in and found out it was, indeed, a very good idea to do so. While fish & chips is front and center of what they do, they also have sandwiches, burgers, chicken wings, shrimp, and more, mostly deep fried. But, I had to go for fish & chips. If that's what they're going to build their business around, it had better be good. It is. I chose the cod (you can also have whiting, catfish, or tilapia). The fish isn't processed, it's cut from filets, and it's hand breaded then deep fried to crispy perfection. Also had the clams and mushrooms, both deep fried, and both very good. Their fries are a bit limp, but that makes it easier to sop up the vinegar if you decide to go tradtional on your fish & chips. Next time I'm driving by thinking it would be a good idea to stop in and get dinner, I'll be more likely to do exactly that.
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positive