I had a great experience working with Dennis Riddle. I knew I wanted a Subaru for the quality of the AWD, but wasn't sure between Impreza, Crosstrek, and Forester what would give the best balance of comfort, performance, efficiency, and cargo space. Dennis very patiently helped me test out an Impreza, a Forester, and both the gas and hybrid Crosstrek models while talking through the differences and his past personal experiences with the ones that he'd owned. The experience was extremely pleasant - Dennis was clearly interested in getting me into the car that best fit my needs and was never pushy or salesy, even though it was a busy Saturday. My experience with Dennis was definitely a refreshing change from the usual high-pressure sales barrage of car shopping.
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(ii)