When we went to check in, it turned out I had made a mistake with the reservation-- I had put my boyfriend's first name, but my last name. Seems like a minor mistake, but the guy checking us in flipped out and even CUSSED AT US. Wow. Nice hospitality... the F word really makes checking in so much easier. The manager ended up coming over and fixing the situation, but check in took forever. Anyways, we stayed in one of the basic rooms. It was tiny but cute looking on first glance. The carpet had a few minor stains that I didn't notice until later. I was grossed out by a brown stain on one of the "under-blankets" (not the bedspread, but the blanket under it). Flatscreen TV was crooked. Bathroom was good size and clean, but there was no fan, so if you like taking long steamy showers, you might have a problem. Housekeeping was constantly on us about cleaning our room. They kept calling our room or knocking on our door, even when we had the privacy sign up. Every morning, the maids would try speaking to my boyfriend in Spanish. Good things about the room included the safe, the full size hair dryer, the iron + ironing board, and the lit magnification mirror in the bathroom (good for applying your show girl makeup before hitting the nightlife). The casino is attractive, happening, and the dealers are friendly. I won some good money at the black jack tables & roulette was pretty cool too. However, all together, I would not return to this hotel... it just isn't worth the price.
What is the sentiment of this review?
negative