Article: What can the company do to make the situation better for you? Are they obliged to remedy the situation by giving you a refund, replacing the product, or providing an alternative service? Ensure that your complaint is legitimate before proceeding to write the actual letter. Be sure to check out the warranties and guarantees that come with the particular product. For example, if you have a warranty on a product and you damaged the product, you may still be able to get a refund or a replacement. However, if you are responsible for damaging a product (such as dropping it on the floor) and it did not come with a warranty, you may just have to chalk it up as a loss and move on. If the purchase you are dissatisfied with required at-home assembly (such as furniture), check that you've followed all the instructions. In some cases, it may be that you missed a step and simply haven't set it up correctly. You can also call customer service for assistance regarding this. If a product is sold "as-is" it will be difficult or impossible to get a refund as the consumer assumes all the risks that may come with purchases marked "as-is." Once you've ascertained that a letter of complaint is necessary, you must find out who to write your complaint to. If there is a specific department or person who handles complaints, you want to be sure your complaint goes directly to them to ensure prompt attention. If you are requesting a refund from a large company, you should call customer service first and tell them your concerns. If they are not able to satisfactorily handle your complaint, request the name of the appropriate person or department and mailing address for your letter. If you are dealing with a smaller company or store, look on the receipt or purchase order to find contact information. Send your letter to the person or address that is listed on the receipt. If there is no information on your receipt, call the store or check the website for information about refunds and returns. If you are looking for contact information online, you can typically find a customer service number at the bottom of the website page or by clicking a link that says "Contact Us" or "Contact Information." Websites also typically have a search bar at the top of the page, so you can search for "customer service" or "contact information." In order to maximize the chances of having your concerns adequately addressed, you should gather as much documentation as possible to include with your letter. Provide copies of all receipts, invoices, purchase orders or other supporting documents. The documents should list the date of purchase, cost of the merchandise or service, and payment information. If you already spoke with customer service and they were unable to solve your problem, write down their name as well as the date and time of the call. You can then include this information in your letter as proof that you already tried to resolve the situation but had to resort to writing a letter of complaint.
Question: What is a summary of what this article is about?
Figure out your objective. Figure out who to address. Gather your materials.
Article: People who are high often laze around, watching the world around them through half-closed lids. To perfect the dazed and half asleep look, slack your jaw and loll your head slightly to one side. People who smoke or consume marijuana often get lost in their thoughts, and are easily distracted. To really show you have zoned out, act like you are thinking about something totally irrelevant to your surroundings. That way, you can better act like you are detached from reality. You can also express your random thoughts or insight to those around you so that you can really portray the fact that you have zoned out. Try to bring up a topic, random fact, or insight that has nothing to do with the conversation at hand. Act like you have discovered something about yourself or your surroundings that is already very obvious. People who are high from marijuana have delayed responses, so try to respond to everything slower than usual. Let that ball hit you in the face and do things as if your entire world was moving in slow motion. If you have to sit, stand or move, be sure to do so slowly and languidly. Do this authentically -- don't act like you are in a video that has been slowed down. Essentially, you just want it to seem like it is taking you longer to think about things and to make movements than it should or normally would. One sign of being high is increased giggling or laughter, usually for little to no reason. If someone does something funny, try to laugh or giggle harder than you normally would. Giggle at things that aren't usually very funny, and act like you can't stop laughing. Pot often makes people feel happier and more free at first, so giggling and laughing over every little thing will help show that you are relaxed and carefree. People often develop growing appetites after they use marijuana. Imagine you haven't eaten anything but lettuce for the past month, and you've just set foot in a food haven where you can eat everything you can get your hands on. That feeling is known in the stoner world as the munchies. Nutrition is rarely a concern to someone who is high and has the munchies. After using marijuana, a person will often devour the most junk and combine the craziest concoctions available. People who are high from marijuana often have red eyes and carry eye drops to counteract the redness or wear sunglasses. If you really want to look like you've been smoking pot, find some creative ways to bring redness to your eyes. Try to stay in darker lit areas so your pupils look more dilated. If you want to mimic red eyes for as short period of time, rub your eyes for a bit. Then, carry around some eyedrops to act like you are trying to counteract the redness. You can also bring a pair of sunglasses with you and put them on when you are around people, to act like you are trying to hide your redness. You can also create eye redness by reducing your sleep. Marijuana users are often prone to drowsiness anyways, so getting less sleep than usual will increase redness in your eyes and help you play the role better. You may also be able to find some contact lenses that are colored to look like you have eye redness. Just like they effect a drunk person, poor coordination and judgment make a high person prone to mishaps. Since you can become absent minded and careless while high, you will often wrongly estimate your capabilities and cause accidents. You could mess things up even worse the more you try to be careful, causing one disaster to lead to another and the next after that. For example, while acting high you could find it difficult to pour a cup of coffee. You might splash hot coffee onto your hand, which causes you to bump the cup off of the table. The cup smashes on the floor, and while trying to clean up the mess you cut your finger, and so on and so forth. Sometimes when people are high, they suffer from short-term memory loss. A high person might begin a story or even a sentence and forget what they were saying halfway through. Forgetfulness might also cause a high person to enter a room and forget what they're there for. When people are high, they often become fascinated with random objects or movements. After a person uses marijuana, they might suddenly begin to stare blankly at the hands of a clock, a dripping faucet or a spinning ceiling fan. Any repetitive motion tends to catch the eye of a stoner. Just like the zoned out stare, the fascinated stare comes from the fact that you are distracted by something. While the zoned out stare means you are lost in your thoughts, the fascinated stare shows that something in your surroundings has suddenly peaked your interest. Choose an object around you that is moving, and stare at it for a long time, until people start to notice. Cartoons also are fascinating to high people. Whether it's, "The Simpsons," Bugs Bunny or Mickey Mouse on the screen, stoners will stare intensely at the television and maniacally laugh at random scenes.
Question: What is a summary of what this article is about?
Master the zoned-out stare. Slow your reaction time. Giggle more than usual. Fake the munchies. Display red eyes and dilated pupils. Become accident prone. Develop short-term memory loss. Perfect your fascinated stare.