Given the task definition and input, reply with output. Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The room was very pretty, and the location is great, but the hotel is so big and they don't have the staff to take care of everything. The heating in our room was loud, making it difficult to sleep. The gym is not big enough, and the hotel parking garage is very expensive. The hotel has so many guests that the lobby was too loud to relax in. We didn't get great service at the hotel bar, and the bar ran out of bar snacks because so many people were in the bar area. Later we asked for directions to the restaurant we had dinner reservations at, and the hotel staff we asked did not know how we could get there. The next morning, the cleaning staff tried to get in while we were still in the room.
negative