Choose your answer: is the following review positive or negative?

This location is probably the least friendly I've encountered. I walked around the store 3 times looking for a certain department, and during that time, I could not catch the eye or attention of a single employee. I had to go to a register to ask a question and did not get a very friendly or helpful response. If I didn't have a gift card to spend, I wouldn't be returning to Kohl's at all. I definitely don't plan to return to this location.

OPT:
* negative.
* positive.
negative