I have 3 words for you: FAKE BOARDING PASSES In 2009 we tried to fly to Costa Rica from Toronto at Christmas time, BIG MISTAKE. To make a long story short our flight out of YYZ was delayed by 3 hours (even though it was showing on-time on the website when left our house, we were later told by American Airlines that apparently the flight crew was late) and we spent 3 days alternately standing in line-ups or sitting from morning until night in various airports on stand-by for flights because we couldn't make our connection. We were passed around from one enormous line-up to another (only to be sent back again) and got sent all over the USA. We went from Toronto to Charlotte to Dallas to Florida and finally to San Jose, Costa Rica, receiving some bogus boarding passes in the process. Boarding passes that they took from us and refused to give back. This part involved US Airways' partner American Airlines (the AA representative told us that the flight had been oversold weeks ago and there were other passengers already in the seats we had showing on our boarding passes.) and some unfriendly back and forth between the two. And of course you dare not make a scene in an American airport, no sirree bob otherwise those G.I. Joes will be all over you like white on rice. We were all ready to explode, especially after the second day when our luggage managed to get on a flight, but we didn't so we were at the motel with only the clothes on our backs. Motel folk were really nice though, and they gave a discount to stranded travellers. We missed out on a 3rd of our 9 day trip (all pre-paid) and were not compensated 1 penny by US Airways or GAP Adventures. All the gory details took 3 single-spaced pages to spell out, but suffice it to say avoid US Airways and avoid traveling during Christmas if you can.
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negative