Roxy and I first ended up at Alta Vista because it was the closest vet to us that offered a free first visit to dogs adopted from the pound. Of course, Roxy immediately made friends with all of the vet techs and the office cat (the only time I'll probably ever see a dog give a cat a belly rub - seriously). Since then, we've come back for all of her vaccines, some puppy-era ear infections, and even one mystery stomach illness. Luckily, Roxy is pretty healthy and resilient, so overall we've had good experiences. The staff is usually friendly and ready with treats (and lots of petting) for Roxy and their office hours absolutely cannot be beat. A regular (non-emergency) visit has us waiting at least half an hour in the waiting room, but at least it's clean and comfortable. The one time we went in for mystery illness, we got in right away. The Doc ran a bunch of blood tests even though Roxy's tummy was probably just upset over something she ate (this was back in her puppy days where she was known to gnaw on everything from my couch, to slow birds, to raw potatoes). I didn't mind the extra precaution and Roxy was treated that night with some meds and fluids. Even though the tests all came back normal, I still think we got some good options and explanations, not to mention a simple treatment plan for her when I got her home. I called them a bunch of times with questions while she was getting better, and got answers pretty quickly. The biggest issue I've had is the fact that, over the past five years, we've never seen the same veterinarian twice. Not that we've had a problem with any of the vets, but, I don't know, it just seems odd.
How would this review be described in terms of sentiment?
Available options:
1). negative
2). positive
2).