In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: I'm new to the area, and have only tried this location a handful of times. Unfortunately, on my last 2 visits there have been issues. The previous issue was simple and not a big deal- they put the wrong kind of sauce on my chicken and had to remake it. They offered me a free soda during my wait.

The most recent visit, however, was a bit more annoying. When I showed up, my name was on the ""ready"" list, but when the guy went to go grab it, he realized only 1 of my 2 pizzas had been made. (Clearly they forgot to make it.). So I had to wait while the one pizza cooked, and the other one sat around (along with my chicken and parmesan bites). I was offered an apology, but that was it.

I'm trying to figure out if this location has just become too busy and can't keep up, or if they haven't trained their staff very well, or if I've just happened to have bad luck the last 2 times. Regardless, there is a Papa John's a few minutes closer to my house, so I may be trying them next time.
A:
NEGATIVE