Problem: Write an article based on this summary: Identify which rule or policy was violated, if applicable. Use evidence to support the facts. Explain the behavior that needs to change or continue. Draw up a specific action plan. Keep a detailed record of all conversations. Show that you are supportive.

Answer: Provide all employees with a handbook or other set of company guidelines. Even if you own a small business with only a few employees, you can still create a brief set of rules. That way, when you provide feedback you can reference these policies. For both written and verbal feedback, you need to clearly state the issue and support your statement with facts that you know to be true. For example, you might say, "Employee did not complete steps 3 or 5 on the checklist for this project, which was previously given to the employee." Point out which rule was broken. You might write, "The employee handbook clearly states that employees need to use the company car to make deliveries. This employee used their personal vehicle without permission." You can protect yourself and the company from employee complaints by making sure to support your documentation with evidence. For example, if an employee didn't complete an important report, you can use the incomplete report as evidence. You can also ask other employees to serve as witnesses. For example, you might write, "5 other employees noticed this person leaving the office at 4 rather than staying until 6, as required." If you are documenting a poor client interaction, you might use emails or phone recordings as your evidence. Put your recommendations in writing. For example, you might note, "Employee needs to follow the written guidelines for handling a customer complaint. Specifically, the employee needs to offer a clear solution to the customer." Discuss the report with the employee. You can say, "Here you can see that I wrote down how I would like you to improve. In the future, please offer the customer a solution instead of saying that the problem is not your fault. Is that clear?" An action plan lays out the steps that need to be taken in order to improve. To make your employee feel like a valued part of the team, ask them to help you draft the plan. Start by setting goals, then write down how the employee will accomplish those goals. Make sure to include a deadline for each step. You could write, "Employee will increase sales by 10% per month. First, the employee will make a minimum of 10 cold calls per day. Second, the employee will send emails to at least 15 potential customers each week. Third, the employee will track their progress and meet with their supervisor to discuss any issues. All of these tasks must be completed by 2:00 every Friday." Keeping a record is important because if the employee later issues a complaint, you'll have extra documentation to show how you handled the situation. After you finish a conversation about performance, take a few minutes to record the important points. You can also jot down notes during the meeting so that you don't miss any big details. Create a file for each employee. It can be an electronic or paper file (or both). Any time you make notes about an employee, place them in the file. Write something like, "During this meeting, I explained to the employee that they have 6 months to improve their sales. We created an action plan together and I've placed a copy in the employee file. The employee expressed concern that they will not be able to meet these goals. I explained why these targets are mandatory and provided clear steps for how to meet them." Remember, this meeting should be productive for both you and the employee. Of course, you should point out issues, but make sure to also offer some encouragement. The employee is likely to perform better if they feel supported. Try saying, "I know that these targets might be really tough to meet. But I believe in you. I know that you are talented, and I'm here to support you."

Problem: Write an article based on this summary: Set and achieve realistic goals Follow through with any commitments. Act without being told.

Answer: . In order to achieve your goals, you must make sure that they are smart, realistic, and measurable goals. Setting goals for yourself will keep you motivated without the need for an adult to tell you what to do. You will build self-esteem and confidence as you achieve your goals. Try setting small, achievable goals for yourself to gain confidence and a sense of accomplishment. For example, you might set a goal to finish a paper for your English class. Or, you might set a goal to learn how to play a new song on the piano. Once you have made a commitment to something or someone, it is important to follow through with that commitment. It is a sign of maturity if you can follow through with that commitment without having to be nagged and reminded by your parents. These commitments could be short term, like babysitting for a neighbor next Saturday, or they could be long term, like being elected class president. Maintain a planner or calendar to help keep track of your commitments. Children are often dependent on their parents to tell them what to do. As you grow up and become more mature, you should be able to be more proactive. Doing things like finishing your homework or keeping your room clean without being told is a sign that you are maturing. Adults must proactively do things each day in order to be successful.

Problem: Write an article based on this summary: Pick up your head as you dribble. Follow a training schedule.

Answer: This requires great foot skills, but you should start working on it as soon as possible. Advanced soccer players intuitively know where the ball is at their feet most of the time, allowing them to look up and find the next pass or shot opportunity. Though you will always look down occasionally, the more you can keep your head up the better you'll be. Practice picking your head up with every dribbling drill you do, especially in practice. This should be a ritual and not something you choose to do on certain days or at certain times. Training with a soccer ball 3-4 times a week will definitely improve your skills. Volley against a wall, or practice shooting with both feet on a trampoline or goal, if you have one. Practice foot skills, and juggle. Juggling will help with ball control. You should do this with both feet, so you are comfortable with both feet. Also, shoot and volley with both feet. Many coaches recommend spending 30 minutes or more on skills every single day.

Problem: Write an article based on this summary: Click the "Settings" gear. Click Settings. Click the Accounts and Import tab. Click Add a mail account. Enter your Yahoo email address. Click Next. Check the "Import emails from my other account (POP3)" option. Click Next. Enter your Yahoo email password. Click Add Account. Close the pop-up window.

Answer:
It's in the top-right corner of the Gmail inbox page. Doing so will prompt a drop-down menu. First re-open your Gmail inbox if you closed it. This option is near the middle of the drop-down menu. The Settings page will open. It's at the top of the Settings page. This link is to the right of the "Check mail from other accounts" heading. Clicking it prompts a pop-up window to open. Type your Yahoo email address into the text box in the middle of the pop-up window. It's in the bottom-right corner of the window. You'll find this option near the bottom of the window. Type your Yahoo password into the "Password" text field that's near the top of the pop-up window. It's in the bottom-right corner of the pop-up window. If you receive an error stating that POP is a paid feature, click the "POP Server" drop-down box, then click pop.mail.yahoo.com in the resulting drop-down menu. You can then click Add Account again. Both your Yahoo account and your Gmail account are now set up to allow Yahoo emails to be forwarded to your Gmail inbox. You may have to refresh your Gmail inbox (or just click Inbox on the left side of the page) before Yahoo emails will appear here.