TASK DEFINITION: Write a question from the passage such that it identifies a character (a person or a thing) in the passage.
PROBLEM: William White sat across from me, fidgeting nervously with an empty packet of artificial sweetener while his coffee went cold, ignored on the table in front of him. He rolled the torn yellow paper up like a tight little spliff, then unrolled it, smoothed it out flat, and then rolled it again. I was midway through my third cup of coffee with no intention of stopping soon. I was tired and edgy, irritated at William for dragging me out at this time of night, and getting even more irritated at his refusal to get to the point. 'Did you know Philip K. Dick had a twin sister?' I stared at him blankly. 'Her name was Jane. She died shortly after their birth. They were six weeks premature,' he continued, his eyes drifting off to the window to his right. I wasn't sure if he was looking at something through it or staring at his own reflection in it. 'Dick never got over Jane's death; her ghost haunted him throughout his life, and the idea of a phantom twin pops up throughout his work. Some have even speculated that Dick's inability to make peace with the loss of his sister contributed to his drug abuse, and by extension also his death at the relatively young age of 53.' He unrolled the sweetener packet, laid it on the table, placed both index fingers together in its center, and then spread them outward, smoothing the paper flat. I reached out and slammed my own hand on top of the packet, preventing him from fiddling with it anymore. 'Sorry,' he said sheepishly. I let out a sigh. 'Not that this isn't fascinating, but did you seriously call me out to Denny's at 3 am for this?'

SOLUTION: Who ignored his coffee?

PROBLEM: Since grade school we have known about the food pyramid, but the food pyramid I want to discuss today is quite different: The Mediterranean Food Pyramid.
The pyramid is used by countless health organizations, clinics, doctors and many others to guide people to eat in a healthy manner. It is the standard to live by and health professionals unanimously agree that by following this diet pyramid, your health will benefit tremendously.
The pyramid is a wonderful synopsis of what the Mediterranean Diet entails. It shows four different food groups and the optimal number of servings of each group that should be consumed.
The pyramid was created based on research of the diet that the people in the Mediterranean countries consume. The area was selected as the model because of the low incidence of heart disease and high life expectancy found in the region.
One of the primary reasons for the healthy results of the diet is that the people not only use fresh, unadulterated ingredients, they also cook their meals in very healthy ways.
They are among the minority of the world's population that have not embraced the fast food culture that dominates the US and Australia. It should be noted that both countries are battling an obesity epidemic.
There are no processed foods, colas, white flour products, pizzas or any unhealthy food in the food pyramid. There are only categories of fresh, healthy foods: fruits and vegetables, nuts and grains, beans, fish and seafood, and healthy oils (primarily olive oil) plus a little red wine.
Your fat consumption should be moderate along with consumption of dairy products such as yogurt and cheese. Eggs can be consumed daily.
Fish (seafood) is preferred over meat and should be consumed twice a week. Poultry is also preferred over red meat and should be consumed once a week. Red meat should only be consumed 3 to 4 times a month. The rest of the time, vegetables, legumes, and/or pasta should be the focal point of your meals.
Fruit and vegetables (7 servings) should be consumed daily.

SOLUTION: Who has not accepted the fast food culture?

PROBLEM: I have always been a "handyman" involved in various building projects around the house. One particular time I was refinishing a section of ceiling. I had laid in the wiring and insulation by myself and all that remained was nailing a number of heavy 4ftx8ft gypsum wallboard panels onto the rafters of the 8 ft ceiling. I had arranged for a paid assistant to help me since the height of the ceiling and the weight of the wallboard was more than I could handle.
When the time came, the assistant didn't show up and did not even call. I was pissed as hell. After my messages were not returned, I had what can only be called a "rage" of determination. Using a six foot ladder, three 2x4s and my head(literally) I hefted the heavy wallboard, Using leverage I placed them one by one on the overhead rafters, held and braced them with my head, glued and nailed them there all by myself. About a half hour after I finished, I was standing there smugly trying to figure how I did it so easily when there was a knock at the door. Of course it was the assistant with a lot of excuses. He seemed surprised when I told him I was finished. He looked up at the ceiling and said "how in the world did you get those up there by yourself?" I said, "Oh, believe me, You helped more than you will ever know!"
I learned a lot from that. Anger has its place in your life. You have to control it and use it directly to solve a problem. To this day I do not know how I accomplished what I did the way I did it. But, if I hadn't been so angry I would never have attempted it at all. Life is full of little lessons. Pay attention to them and learn. If you have to lash out, lash at solving the situation you are in instead the person who caused it. It is significantly more productive that way.

SOLUTION:
Who seemed surprised?