Q: positive

A: Easily the best bang for your buck Korean BBQ!! A must go! The waitress' suck but whaddya expect at a buffet? The food is awesome!

Q: negative

A: SNR is a somewhat older facility but we went with this one given the staggeringly bad reviews the other one got. My grandma in law fell from being weak from a UTI and had to be transferred to a rehabilitation to recover and get stronger. It seemed really great at first but it was the luck of the draw we got a really lovely RN and CNA team the first few days and then the shifts changed. Overall the care for someone who can't ask for help as well as others was inadequate. There were some wonderful people along the way that we really liked and we expressed so much gratitude to them for their kindness. Then there was the polar opposite that have yelled at us for requests that I feel were reasonable. One lady go mad at being told to be more gentle with grandma as she fell and being turned so quickly hurts. One got mad at being asked an hour later if she got the ice water and can change grandma before leaving. When we've been there for 12 hours and want to go home and said so when making the request, I would hope to get stuff in a reasonable time, not an hour later ask to be yelled at that not everything can happen at a snap of demands. World doesn't revolve around us. Some things can't be helped, I'm not unreasonable. I've heard complaints down the hall of how spread thin people can be. Too many people assigned to a person - I sympathize and not OK with how the bottom dollar comes into play with quality care. It fucks staff and patients. If you can speak for yourself and press your button, then you'll be fine. If you can speak for yourself also be considerate of how much time you take for your trivial BS. One of our neighbors was a princess and spent so much time demanding and berating the staff that maybe if they didn't get beatdown they would care more, and have more time for what matters. I think though even in that, prioritize. When someone has a UTI and is too weak to get up, don't leave them in their waste all night. Grandma got some serious rashes from this....and things didn't change with some people. It's totally not OK that it takes us being posted up at the rehab to make sure she was being cared for. The weekend director was wonderful and when she was around, my MIL got somewhere with asking for some better priority treatment of the rashes and to get grandma on IVs and better meds. The physical therapist did all they can daily. Their case worker is a very sweet woman that lead us down to hospice as a option. At the end of it, we saw she was in pain and giving up on us. The person who came in declined and didn't want this anymore. We made the decision to bring her to hospice for adequate care. Our thought process is they would take better care of her there, and discharge her to at home comfort care. I think her spirit was broken, she didn't want to go on and she left us 48 hours after leaving this facility and was thanking us for getting her out after the hospice immediately did in 11 minutes what didn't happen here for 11 days. There they bathed her, made her comfortable the moment she arrived. Of course the maybes play into my head. If we had better care from the start, I think she would have been better off...

Q: negative

A: Because there was no option for zero stars. By far the worst dining experience I have ever had, hands down. I was embarrassed that I suggested that my colleague and I meet at this location for lunch. The food was okay but the service is what really killed the entire experience for us both. While waiting for my colleague, I was asked several times if I was okay and if I needed an appetizer. I feel that I made it pretty clear that I was going to wait for the other member of the party. The waitress continued to visit and ask if I was okay, which was fine, it was not annoying yet. When we did finally order she told the other member of the party that they could not prepare his meal that way, that she would check but knew they would say no. Wow! Really? Any server would tell the guest that they would check and leave it at that. Now comes the kicker, we were asked if we wanted dessert while still in the middle of our meal. No joke. I can't make this stuff up. I don't know why I keep going back to this place to give it another chance. On top of that, after discussing with the manager, she said that they hope to make it better when I return. I will never be back to this location unless there is another tenant in that space.

Q: negative

A:
Went to this restaurant based on Yelp reviews...was very disappointed. First, the restaurant is located in a strip mall so it lacked a great deal in ambiance. Second, for the prices of the menu items, I expected the food to be much more flavorful. I believe their number one ingredient is butter since that's what everything tasted like. I would not recommend this restaurant and will not be returning.