Problem: What would be an example of an negative review?

Answer: The whole restaurant felt very muggy and humid, a little smelly. After 15-20 minutes of being seated, we still hadn't had anyone come take our drink order. We ended up having to ask another waiter if someone would be serving us. Then they forgot to put tequila in the margarita I ordered, so I returned it for a new one, which tasted pretty gross. Bottomless chips and salsa was good, but that's the only positive thing I can say. Just an all around bummer -- not impressed.

Problem: What would be an example of an negative review?

Answer: I've come here before so when I needed an oil change before heading out of town, I thought I'd try them again. I went for a synthetic oil change and a full detail because of the water spots on my car (the things you learn while living in the desert). The guy told me it would take 2 hours and here I am 4 hours later still waiting. They told me my car was ready and it looked great on the outside but the inside wasn't touched, even with a full detail. They left a rag on my front seat and didn't even put the mats back in. I was on my hands and knees trying to clean it, that's bullshit considering I just paid almost $300 for service, parts and detail. I told the guy and he "didn't see" that it included an interior vacuum and said it would take 10m. RIGHT, because that gives me confidence that you'll do a thorough job. Went inside and asked for the manager. He agreed that I was completely right and his solution was to get me to come back--and waste more time? No, thanks. He then said he'd get another guy working on the car to speed it up and offered me a voucher for a free wash for next time. Not an ok offer, and I'm moving out of town. The kicker: it's a "slow" day. Other than a basic wash, I would not recommend this place. Spend your money and time somewhere else.

Problem: What would be an example of an negative review?

Answer:
I went in to eat but stopped in the men's room to wash up and EGAD! That bathroom had the worse urine smell I have encountered north of the Mexican border! This is a men's room that hasn't been cleaned in months. Do the employees use this restroom also? The manager obviously doesn't. I looked around at the neglect and filth in the bathroom and wondered what shape the kitchen might be in. But instead of finding out, I took my party and left to go to Benihana's which has clean bathrooms and kitchens.