Problem: What would be an example of an negative review?

Answer: Have been going to the YMCA since I was a child and will not be going back. Turns out having young, immature, and disrespectful staff is too much to overlook. Had an extremely rude interaction with a young girl who worked behind the desk. I do not recommend you spending money on a membership at this location if you are over 23 years old. Place is for kids who don't take working out seriously

Problem: What would be an example of an negative review?

Answer: Left Vegas and ended up at a mall called Townsquare. I had no idea where I was going and ended up parking in a weird parking spot by vallet and saw this place. The name and outside was so cute and as soon as I saw "shakes and beer" I had to go in. When I went in I saw 2 other customers and a very flustered manager I would assume at the register. I only ordered a shake because it looked like a storm was moving in and I had a long drive back to California. I ordered the Triple Chocolate Shake which was over $5. I instantly thought of a quote from Pulp Fiction. Anyway I sat down and waited for my shake. The manager was very all over the place she was in the middle of taking someone's order and an employee came in and she went straight into conversation with her and totally left the customer waiting. Behind the counter where my shake should have been made no one was doing anything. The waiter in there was socializing and not doing much of anything else. Finally I went up to the manager letting her know I had ordered a MILKSHAKE over 15 minutes ago. She then told the waiter and he looked at the order screen and said "oh yeah you're right" then he went on to aruge with another employee about if I wanted it to go or not. Then a girl yelled to me across the restaurant asking if I wanted it to go. The shake wasn't that good and was about 12oz in a plastic cup! Very unprofessional and I am very disappointed and probably won't be back..

Problem: What would be an example of an negative review?

Answer:
Big name, but disappointed in product. My friend and I are local, came down about 7:30 am and was first customer in store. One thing we noticed was the floors looked dirty, especially since the store if fairly new. I realize they are known for their cakes, but I wanted a light buttery croissant, and sadly what I received was a dense dinner roll shaped as a croissant. We had a conoli also, and the filling was quite good but the shell was thick and tasted like it was frozen or stale. We ordered some cashew butter cookies and was hard like a biscotti, maybe it is supposed to be that way. The staff was nice and I'm glad I checked it out, but it was nothing special and didn't WOW me.