How might one describe the sentiment of this review?
I called to setup an appt today and was put on hold, okay I can hold but 9 min later come on! I hang up call right back and they help right away to setup my appt she was very efficient making me an appt with her bad attitude I say thank you and goodbye and all I hear is a phone hanging up SMH I'm only going because I have a gift card I hope when I go in I don't get more of this poor service...pick from the following.
(1). negative;
(2). positive; I think the answer is
(1).