How might one describe the sentiment of this review?
This review applies to the Durango / Warm Springs LV location. So I had to pick up dinner for my family, most notably one of my kids who was having a late after school practice session. I ordered two pepperoni pizza's and when I picked them up, I asked if they could put three pieces in a separate small box for my kid. The clerk, a teenager, looked a little clueless about this request, and went to ask her manager, which is understandable, as she doesn't have the power to make such a mind altering executive decision. The manager replied that they could not touch the pizza once it came out and that the answer was "no." So it's okay to touch it before it goes into the oven, but after that, no. Got it. She then said "my manager said I could give you bread stick bags." I said "you don't have a small box?" and she replied that the request was impossible. So she gives me these paper bags. I open the pizza box at the counter to start to separate the slices into these narrow bags for my kid, which is clearly not working. The pizza is piping hot, burning my hands, cheese is going everywhere and it's not even sliced right, so I'm having to pull the scalding pizza slice off with my fingers and then place it in a skinny paper bag. The manager sees my frustration and says "is everything okay." and I say, "Can I just have a small box to put these slices in? This really isn't working." He replies that they don't have a small box. "Anything? Something you put breadsticks in or something?" "No." I then spot a small box out of the corner of my eye that has cinnamon shit in it or something. "I just saw a small box. Can't you give me one of those?" "Uh, no. We track our boxes." What happens when one of the boxes falls on the floor? Or gets contaminated? How do you account for it then? It was clear that he just did not want to account for a missing box when clearly he could have. "How much would it be to BUY a box," thinking it would be fifty cents or something. "Four dollars." I shook my head and walked out. Customer service should be your first priority, Little Caesars, especially with Yelp now. Pfffff....Choose your answer from:
A). negative.
B). positive. I think the answer is
A).