QUES: In 2006, Dell acknowledged that it had problems with customer service. Issues included call transfers of more than 45% of calls and long wait times. Dell's blog detailed the response: "We're spending more than a $100 million and a lot of blood, sweat and tears of talented people to fix this." Later in the year, the company increased its spending on customer service to $150 million. Despite significant investment in this space, Dell continues to face public scrutiny with even the company's own website littered with complaints regarding the issue escalation process.[original research?]

How much did Dell originally spend to end their customer service?
What is the answer?
ANS: unanswerable
QUES: During their investigation of Noriega, Kerry's staff found reason to believe that the Pakistan-based Bank of Credit and Commerce International (BCCI) had facilitated Noriega's drug trafficking and money laundering. This led to a separate inquiry into BCCI, and as a result, banking regulators shut down BCCI in 1991. In December 1992, Kerry and Senator Hank Brown, a Republican from Colorado, released The BCCI Affair, a report on the BCCI scandal. The report showed that the bank was crooked and was working with terrorists, including Abu Nidal. It blasted the Department of Justice, the Department of the Treasury, the Customs Service, the Federal Reserve Bank, as well as influential lobbyists and the CIA.

What bank helped Noriega?
What is the answer?
ANS: Bank of Credit and Commerce International
QUES: Just in the last two decades,[when?] samurai have become more popular in America. "Hyperbolizing the samurai in such a way that they appear as a whole to be a loyal body of master warriors provides international interest in certain characters due to admirable traits" (Moscardi, N.D.). Through various medium, producers and writers have been capitalizing on the notion that Americans admire the samurai lifestyle. The animated series, Afro Samurai, became well-liked in American popular culture due to its blend of hack-and-slash animation and gritty urban music.

What kind of music did Afro Samurai have?
What is the answer?
ANS:
gritty urban