Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Example Input: We had the pleasure of enjoying a stay at the Affinia Chicago Hotel. We found it conveniently located on E. Superior Street, near many local attractions. The rooms were modern chic with a very urban feel. The pillow menu was awesome, my partner and I have such different preferences, the choices made it easier to sleep like we were at home. The hotel room layout was comfortable and spacious with all the right touches to make our stay perfect! I couldn't believe the amenities available to guests. My Beagle, Betsy enjoyed her stay at the "Jet Set Pet" care center. She was pampered as much as I was. It was such a comfort knowing we could bring her along and that we could enjoy our stay without the stress and concern that comes along with traveling and pet ownership! Another feature I personally enjoyed was the Walking Tour Kit. It included an iPod Shuffle pre-loaded with a workout playlist, a deck of cards; guidebook that included walking tours, and comfort items like a towel and map! I felt like I was the most important guest (surely, everyone felt that way as they checked in to their rooms). Highly recommend to anyone who has the opportunity to travel in the area of an Affinia Hotel!!

Example Output: positive

Example Input: I arrived at the hotel 15 minutes prior to check in time as they recommend. When I get there I noticed that there is a couple and two other people waiting in line to check in. Ten minutes later after standing there with my suitcase, the woman at the front desk informs us that their computers are down due to a recent update to the software. She told us to wait until the computers booted back up. I asked if I could drop my suitcase off at the room and she said no because they need to electronically activate the cards and with the computers down they couldn't activate the cards. Finally another 20 minutes later the computers were up and I finally got my room. Wheres the "luxury" in waiting 35 minutes for a room? They also need to change the name of the hotel because their service did not leave me "allegro."

Example Output: negative

Example Input: I was really expecting a lot more from a quality chain like the Sheraton, but a recent stay at their downtown location in Chicago was somewhat of a disappointment. It started with check in; I had specifically requested a room with a single king-size bed, but was told at the front desk in no uncertain terms (OK, rather rudely!) that because of some banker's convention that was going on, I should be happy with the double-bed room that was left. It was all I could do to get a lousy drink voucher for my inconvenience! The room itself was OK, nothing special though. The cleaning staff must've just been through, because there was a faint aroma of old washrags still in the air. The internet jack wasn't working. It took more than two hours for a maintenance guy to come up to fix it, no apologies given. For the price, I really expected more in the way of customer service from Sheraton. I guess they're really no better than anyone else these days!

Example Output:
negative