Problem: Great big steaks that taste pretty good and are very reasonably priced. The menu is pretty much limited to various types and sizes of steaks...which isn't a problem with me! The view from the restaurant is beautiful, as it overlooks all of Phoenix. I came in a group of about 25 people but since we didn't make reservations it would have been an hour before they could sit us. So we decided to divide and conquer. They do have a slide near the inside entrance that goes to the lower floor, though reviews made it seem like it was huge. It's very short. Live band was decent and a decent volume, not too loud.
How would this review be described?
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A: positive

Problem: Pay attention to customers instead of talking as they are obviously waiting for you at the counter.......
How would this review be described?
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A: negative

Problem: Fail! After having an okay dinner on a Sunday night, we ordered dessert here. There was an all new wait staff and they kept changing the music from Indian to Korean. My husband ordered the dessert called Ras Malai. He started to eat it and then it kept tasting worse and worse to him. I tried it and I threw up in my napkin. It was awful! When I called the waiter over to tell him that the Ras Malai had gone bad he said that "I thought that it looked a little iffy, but brought it out anyway." WTF!!!!! Even our kid had taken a bite when we first got it. Husband spent the night in the bathroom to say the least. What a bloody awful experience here. I am really questioning the freshness of ALL foods here now. Yuck!
How would this review be described?
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A: negative

Problem: My dog has been groomed here for the past year. There is only one particular groomer we use since we've experienced our dog returned to us with her fur wet and smelling like we just dropped her off. We would only take our dog in because of that groomer. She takes her time and provides us with a pawgress report. We made an appointment 2 weeks prior called to confirm the day of. We get there early and 2 of there workers ask me if I've been helped and I still stood there. Then this other worker comes up and asks me for her rabies vaccination papers. Huh? I understand we need to provide vaccination paper work, BUT why wouldn't the workers mention that when I scheduled the appointment or when I called that morning to confirm. Then he asks me how far I live and if I can go get it so my scheduled appointment doesn't cause a delay for others. In addition to that I'm given an attitude. Don't bother wasting your time or money here.
How would this review be described?
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A:
negative