Q: negative

A: If this restaurant were in a different place with a different wait staff, this would be a five star review all the way. The food is exceptionally good. But let's start out our dining experience with getting to the restaurant. The website states that it's across the street from the monorail. Technically, it is. It's also about two sketchy blocks down Sahara. Is it me, or has the area surrounding the Strip really become run-down over the past 10 years? My colleagues were looking at me like "what kind of crappy restaurant are you taking us to" as we made the trek. When we walked in, it looked like a place that once upon a time was a nice place, but it's struggled to keep up with the times. Then there's the service. A smarmy know-it all Maitre 'd/waiter took care of us. Don't ask him for anything that's not on the menu; he will yell at you. The rest of the wait staff looked like they walked in from the set of Goodfellas... you got the feeling that these guys had screwed up everything they had ever done so they were thrown into the restaurant where they could presumably do less damage. So we had bread thrown onto our plates and were constantly being growled at when we weren't listening to the Maitre'd berate the staff for doing things wrong. At any moment, I expected Gordon Ramsey to walk in and start filming Kitchen Nightmares, call this guy a donkey, and march him outside to cuss him out. But the truly bizarre moment came when our customer (who I will admit is Chinese and her English is fair but not great) asked if she could have a salad as an appetizer. Smarmy guy got downright rude and told her no, we don't serve those. We will give you a vegetable plate. Customer looks at us quite perplexed. Our international sales manager tried to explain that the lady would like a salad, and perhaps you could prepare one for her? "Alright, fine, since you don't understand how we do things, we'll just do this now..." and pulls out a giant basket of vegetables and some dijon vinaigrette to dip it in. "There, now are you happy?" Several awkward minutes after we had our fill he returned to take our order. The entrees and soup were nice. Had the service not been so awful, we might have a better feeling about this place. The much hyped chocolate lava cake was overcooked, so there was no molten center. It was a poor ending to a comical meal. 15 years ago when my boss last dined here, this was a fantastic restaurant, but like the neighborhood it's in, it's in decline.

Q: negative

A: Moon doesn't open until 11pm on Sundays (which I didn't know until I got there - I thought it opened at 10pm). What was up with the music?? Such false advertising - - apparently top 40's = weird house music. The things I did like about Moon were the outdoor area (pretty view of the strip) and of course the retractable ceiling. Although I don't understand why they repeatedly opened and closed the ceiling - it wasn't raining and it was blazing hot on the not-so-big dance floor so why not leave it open?! Such a tease. There are two bars which become crowded super fast. Drinks are around $10. If you're looking to make a speedy exit be prepared to wait for the elevator. Bad space management as the "line" for the elevator is right near one of the bars and everyone just tries to shove their way into an elevator anyway. Glad I finally made it to Moon but probably won't be coming back.

Q: positive

A: Came here on a beautiful afternoon for a little ''tea party'' with a friend. Even on a weekday, all the tables were full. We were seated outside which wasn't a big problem since it was sunny. We ordered the special hummus plate and a green tea drink. (They have over a dozen different tea flavors) They put the tea leaves in this really cute tea pot, fill it with hot water. Once it steeps, you put it on top of your bodum cup and there's a hole at the bottom of the teapot where the tea comes out. The chef even came out and asked us how our hummus was. We definitely liked the babaganush. (sp?) The veggies were fresh but the pita slices could have been a little softer. My friend ordered a soup/salad dish. Nothing fancy about it. Just simple chicken noodle and a mixed green with balsamic dressing. I wish I had room for dessert but didn't have time for it. Overall, a great place to hang out and have some TEA!

Q: negative

A:
The pull broke on my shades, never used them. They want me to take it down and take it in or they will do it for $75. I am a senior and would have to pay a handyman to do this. Shame on them, they are cheap because they have poor customer service and don't stand behind their products. Will order new blinds elsewhere.