What is the sentiment of the following review?
BEWARE: Wait staff tampers with receipts to give themselves larger tips! Had a lovely time here at dinner, however when I checked my credit card statement I noticed $25+ dollars were added to my total. I tried to call to talk to the restaurant and they transferred me to their credit card dispute department, and I was on hold for 31 minutes during their stated business hours. I never got to speak with anyone, but took a photo of my hold time total because I couldn't believe how long I was waiting and I wasn't confident anyone would ever pick up. I decided to email them and I received an automated response that they would get back to me in 7-10 business days. It is day 11, and I haven't received any response. I finally had to dispute it with my credit card company. I was shocked at the lack of response and unavailability of the credit card disputes department. This type of thing has never happened to me before. You would think management would take theft pretty seriously, but from the lack of response they seem ok with it. Basically, I am saying - don't go here because someone on the wait staff steals. If you go, make sure you pay cash. I don't like writing bad reviews, but this type of behavior just isn't right and I felt the need to warn others to be careful.
negative