Problem: After waiting over an hour at the airport for the shuttle to arrive (alongside other guests) the shuttle finally arrived. When I got to the hotel I walked in the doors and immediately knew I made a mistake. There is a smell in the lobby that makes you want to shower instantly. It only gets worse when you finally make it to your room. Spend the extra 20.00 to stay somewhere else!
How would this review be described?
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A: negative

Problem: There is nothing bad i can say about this place. The amount of food is incredible the quality is great and the twist on the classics are terrific. I had the man vs food sage chicken benedict. Friends had the chicken and waffle and the stuffed burger. Everyone enjoyed. If your not a big eater find someone you can share the dish with. Or you will be taking home food.
How would this review be described?
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A: positive

Problem: While the decor was pleasing to the eye, the service and food quality left me wanting more After catching a show at the Majestic, the wife and I dropped in to Merchant for a drink and a light meal. Our first impression was positive - the setting gave off a hip but friendly vibe. After a short wait, our server came by and took our drink order. She seemed rushed and wasn't all that helpful recommending a selection from the wine list. While the bartender provided us with a generous pour, neither the Domaine de Oritoire Le P'tit Cotes du Rhone nor the Shannon Ridge Sauvignon Blanc left much of an impression. After receiving our wine and ordering the daily flat bread special, we did not see our waitress for 30 minutes, so there was no chance to replace the drinks with another selection. While the flatbread sounded tasty, it was poorly executed. It was generously topped with goat cheese, bacon, asparagus and shallots. Unfortunately, crust was bland tasting, too thick and became soggy from supporting all of the toppings. Another complication was the ginormous size of the toppings (whole strips of bacon and thick spears of asparagus) which made the dish difficult to consume. Crumbling the bacon and cutting the asparagus to bite sized pieces would have allowed a better balance of flavors in each bite. While I L-O-V-E roasted shallots, these were undercooked and lacked the sweetness found in properly caramelized shallots. Due to the open floor plan, it was difficult to carry on a conversation due the excessive noise level. While I love the vibe given off by Merchant, the level of service and the quality of food left me unimpressed. In the future, I'll be more inclined to go to Graze or Johnny Delmonico's rather than return to Merchant when in search for a late night snack.
How would this review be described?
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A: negative

Problem: The waitresses...very nice. One in particulare is a little scattered though. Asked for a drink three times and three times she came up and asked if I was doing okay. Uh, yeah, but would love my drink??? Then she kept calling me sweetie, honey, etc. I'm old enough to be your grandmother and you're speaking to me like I'm a 2 year old. Sweetest thing, but not professional and not appreciated!!! I've seen a couple of the bands and had a great time. The place is clean and the food is okay for bar grub. Nothing to get excited over. Very busy on Fridays for all you can eat fish. Honestly, order the fish basket. It's cheaper and you may get your food sooner. Like this place much better than the old place. The bathrooms are clean and the atmosphere is nice. Loved the reopening gig a couple of weeks ago. Had a really good time.
How would this review be described?
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A:
negative