IN: Write the next sentence in this paragraph:
How to start a phone conversation
Know what you want out of the call.
Before you even pick up the phone, it's important to identify what you want your phone call to accomplish. For example, if you're calling up someone who you're interested in romantically, the goal may be to ask them to go out on a date.

OUT: During a business call, the point may be to sell your merchandise or services. Ask yourself what you hope will come out of the conversation.

IN: Write the next sentence in this paragraph:
How to get better customer service
Be a good customer.
The best way to receive good customer service is to be a good customer, in the first place. People will respond better to you if you treat them with courtesy and respect.

OUT: Say " please " and " thank you " to the employees that you interact with. Make eye contact with the person who is helping you, and never underestimate the positive effect a smile can have.

IN: Write the next sentence in this paragraph:
The video leads into several shots of people running down a long track and jumping into a sand pit. more women

OUT:
are shown running down the track and landing into the sand pit as others watch.