I have been here twice. The first time I set an appointment days in advance and as I arrived there was another person who set the appointment that day and their dog was taken first. I specificalIy asked and was told by Robin who answered the phone that there would be no other dogs there at the time of my appointment. Needless to say, there were several other dogs. Four hours later my dog was ready to go home. The bath seemed good, so disregarding my gut, I tried this place again, knowing there would be other dogs and it would take some time. My dog did not want to go inside at all and kept trying to leave, which is not a good sign. I was told by Melody that it was all in my head that the dog wanted to leave. It was supposedly me that was puttting those thoughts into my dog's head. Against my better judgement, I left my dog to get a haircut with specific instructions on what to cut and not cut. When I returned, they had completlely ignored my request. I even had unsolicited comments from others about how uneven his haircut was this time. I will not be going back to this dog salon as I feel this place is an unorganized disaster.
Is this review positive or negative?
negative