Sentiment analysis: The service was good and the atmosphere is nice...but the food...a joke. We ordered the rib eye, the chorizo, the sauteed shrimp and the steak tar tar to start....and to end. We took a few bites and realized we had to go somewhere else and eat pronto. The rib eye was 2 slices of a decent steake but verrrry fatty...and that was the best part of the meal. The chorizo was less stellar than Jimmy Dean and i dont even eat that garbage. The shrimp tasted like it went from the freezer to the microwave in bacon fat. And the tar tar... which my friend ordered and he has worked in some of the finer NY restaurants including Ciprianis.. was laughable. When the waiter came to ask if we needed anything more we said the check and the nearest decent restaurant. I said the "chef should be demoted to bus boy". He summoned his manager who was nice enough but insisted that his chef was "one of the best in spain". Insert laughter here. Ok well congratulations to him but this food was nothing but overpriced. He comped the two dishes we left on the plate (which was not our intention) and apologized but we left hungry and very disappointed. And btw i have been to Spain and the food there is not spectacular as rule but the great Tapas places are all about quality which this place lacks.

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negative

Sentiment analysis: Why stay anywhere else. THEhotel is the perfect place for a girls weekend. 1) Large all suite hotel perfect to share a room for 3, 2 bathrooms are a bonus. You have space for 3 girls to put on make-up and do hair at once and believe me this is an important feature. 2) Nightshade curtains! After a late night(which everyone has in Vegas) who needs the sun, you wake up when you want to wake up. 3) The rooms were kept very clean by housekeeping and when I called one early morning for towels they were brought up right away and they knocked as requested. 4) No Casino that is a bonus, I loveto be able to walk right into the Mandalay Bay Casino but I don't want to have to walk through one to get to my room everytime. 5) Access to the Mandalay Beach, the best pool in Las Vegas, it's crowded but worth braving the crowd. Next trip to Vegas, I will be staying at THEhotel again.

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positive

Sentiment analysis: Great front office/tech staff, terrible doctors. I had a recurrent infection and asked repeatedly to get a proper screening done about it. The doctor brushed me off, even when BOTH nurses I talked to seemed concerned. I had a bad reaction to the medication I was given. I called in and the doctor said there was "nothing (she) could do" and that if I wanted further help I had to go to an emergency room. When I brought up the fact that I had practically begged for the test that would have prevented the reaction, she hurriedly blew me off again and hung up on me. Now I have received a bill for a test that was not actually run on me - or if it was, it was run without my consent and the results were not given to me. I will be disputing the bill, and I am never coming back to these people. The only reason it's not one star is because the nurses are nice, and that is unfortunately rare.

OPTIONS:
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negative