Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: I recently stayed at the Sofitel Hotel (Chicago Water Tower), and I was quite disappointed. I was excited by the great location (on East Chestnut Street downtown), but this was a mediocre hotel for the price ($250 per night before taxes). The view from my room was of the top of a parking garage and some dumpsters, and yes, the view of downtown in the distance was pretty, but I was very disappointed. The bedding seemed to be polyester, not the luxury cotton many lower-level hotels are featuring lately. When I ordered room service at 10:30 (on a Thursday night), I had to wait for 55 minutes, 20 minutes longer than I was quoted. I ordered a salad, and I thought the lettuce was a bit limp as if it had been sitting out for too long. Overall, I was very disappointed by my overpriced stay at the Sofitel Chicago Water Tower.

[EX A]: negative

[EX Q]: We booked at another hotel a block away and spent a unhappy night. We walked over to the Talbott and the courtiest staff showed us a room and we booked the rest of our stay. The room was very attractive and well furnished with double sinks in the bathroom. The tub is large and the shower a pleasure. The location was quiet as requested. The staff was always cheerful and very helpful. Tim and Stephanie provide excellent concierge services! The breakfast at the Basil Cafe is a great way to start the day. We travel a lot and appreciate the ambiance of a good hotel. I would highly recommend the Talbott for your stay.

[EX A]: positive

[EX Q]: The thing that makes this such an enjoyable place to stay is the staff who were all excellent and polite and the service was impeccable. The room was very clean, the beds were comfortable but it was a little small and the water in the bathroom was not very hot. Other than that it was a great place to stay.

[EX A]:
positive