Q: negative

A: I had a forgettable experience at this particular location. Until this location opened, I had nothing but the best service and food at various locations throughout Las Vegas. When I had ordered "to go" two previous times at this location, I was mildly annoyed when the food was not ready, having to wait 10-15 minutes after paying. A few weeks ago, my wife ordered for pick up at a specific time because we had show tickets. I got there 5 mintes before the pick up time to pay in case the food was already waiting. It happened again. I was already disappointed having to wait 10 minutes past the designated time but what really got me upset was the employee (don't know if it's the manager or the owner) claimed my wife desginated the cookiing start time, not the pick up time. This made no sense at all. Why he thought my wife would tell them when to start cooking was beyond my comprehension. After a few minutes of frustration, I got a refund (including the tip I had given them) and left. If I really want TM, I am willing to drive a bit farther. This location is not for me.

Q: negative

A: Gestern hatte ich wieder so einen Bockeler Service Klassiker. Den muss ich zum Besten geben. Wollte ein Vollkornbrot kaufen und mit einem EUR 50 Schein bezahlen. Da das Brot EUR 3,00 pro 500g kostet, sollte meines auf Grund des Mehrgewichts von 20g EUR 3,02 kosten. Man glaubt es nicht, aber die geben einem dann gnadenlos auch auf EUR 3,02 raus. Auch nach meinen Spruch "Sie wollen mir jetzt aber nicht den Geldbeutel mit Kleingeld volladen" eine kurze "Wir haben unsere Anweisungen" Reaktion. Liebes Bockeler Team: Es gibt auch andere Backer, bei denen bekomme ich 500g, wenn ich 500g bestelle oder die nehmen einstellige Centbetrage auf die eigene Kappe. So etwas ist in meiner Wahrnehmung kein Qualitatsstatement, sondern lacherlich. Im ubrigen werde ich das nachste mal, wenn ich dazu gezwungen werden und im Bockeler etwas konsumiere, sicherlich kein Trinkgeld geben.

Q: positive

A: This place totally rocks! We didn't do the all you can eat and just ordered kalbi a la carte which was pretty good. What really stood out to me was the side dishes bar and the service. I love that I could get as many side dishes as I wanted and they even had my favorite side dish there (not sure what it's called but it's a long green veggie in a spicy sauce). The service was also amazing. Our waitress was not only very sweet but she also cooked the whole time (the places I'm used to just cook in the beginning and then let you handle the rest). If you're Asian, you know that good service at Asian restaurants is not common so I was happily surprised. They also give you the steamed egg side dish which I love. In addition, we ordered the seafood pancake which was not so good but overall, I'll still give the place 5 stars. I'll be back for sure next time I visit Vegas again!

Q: negative

A:
Good food worth waiting, and waiting, and waiting for... Now wait & wait for the check.