I'm taking a test and have to guess the right answer to the question after the article. Article: Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald's ad: "We do it all for you." Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special. People going shopping in America can expect to be treated with respect from the very beginning. Most places don't have a "furniture street" or a "computer road" which allow you to compare prices easily. Instead, people often "let their fingers do the walking" through the store hot lines. From the first "hello", customers receive a satisfying response to their questions. This initial contact can help them decide where to shop. When customers get to the store, they are treated as honored guests. Customers don't usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don't have to ask how much items cost, since prices are clearly marked. And unless they're at a flea market or a yard sale, they don't bother trying to bargain. When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy's Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don't have to carry heavy bags out to the car. Question: Which of the following can be the best title of this passage? Options: A: Customer Service in America B: Excellent Stores in America C: Shopping Rules in America D: Being King or Queen in America
A

I'm taking a test and have to guess the right answer to the question after the article. Article: One of my China Dialogue colleagues in Beijing recently bought a Philips energy-saving light bulb to replace a standard one.He was happy with his choice.It may have cost 30 yuan (just under US$4.50) - ten times the price of a filament bulb - but he wanted to save energy as part of his low-carbon lifestyle.And according to the shopkeeper, he would save, in the long run, much more than the 30 yuan he was spending. Yet only one month later, his expensive light bulb blew up, before he had saved even a small part of the purchase price.Will he stick to his high-cost, low-carbon lifestyle? China's environmental organizations have started to advocate low-carbon lifestyles and the decrease of carbon footprints to help fight against climate change.But they have overlooked one fact: in China, low-carbon living comes at a high cost.It means buying energy-saving bulbs and appliances, and environmentally friendly building materials and daily goods.Cost can no longer be the only standard for purchases.An energy-saving and environmentally friendly product is more expensive than a standard alternative - whether it's a simple light bulb or the house it shines.For average consumers, even buying an ordinary bulb is a huge burden.How can we persuade ordinary people to choose an energy-saving residence? This is not a trend they can afford to follow; perhaps this fashion is only for the rich. Most consumers today do not cause huge carbon dioxide (CO2) emissions.Their responsibility lies not in choosing a low-carbon lifestyle today, but in avoiding a high-carbon life in the future.The principle of "common but differentiated responsibility" - a basis of sustainable development - can be applied here as well. In China, low-carbon living still is resisted by a lack of social infrastructure . Even if your salary allows you to make that choice, nobody is there to help you accomplish it. Consider energy-saving homes. You need to find out whether or not the developer has used natural materials wherever possible; how effective the... Question: What may probably be the best title of this passage? Options: A: To purchase a cheap bulb - your wise alternative. B: To choose an energy-saving residence - a must of your life C: To learn a low-carbon lifestyle - each citizen's responsibility D: To learn a low-carbon lifestyle - a promising but difficult purpose
D

I'm taking a test and have to guess the right answer to the question after the article. Article: What is your earliest childhood memory? Can you remember learning to walk? Or talk? The first time you watched a television program? Adults seldom call back events much earlier than the year or so before entering school, just as children younger than three or four seldom remember any specific, personal experiences. A variety of explanations have been suggested by psychologists for this "childhood amnesia". Now Annette Simms, a psychologist of Riverdale University, offers a new explanation for childhood amnesia. According to Dr. Simms, children need to learn to use someone else's spoken description of their personal experiences in order to turn their own short-term, fast forgotten impressions of them into long-term memories. In other words, children have to talk about their experiences and hear others talk about them. Without this verbal reinforcement , children cannot form permanent memories of what they have experienced. So why should personal memories depend so heavily on hearing them described? Dr. Simms presents evidence that the human mind organizes memories in that way. Children whose mothers talk with them about the day's activities before bedtime tend to remember more of the day's special event than those whose mothers don't. Talking about an event in this way helps a child to remember it. And learning to organize memories as a continuous story is the key to a permanent mental "autobiography " of important life events. Dr. Simms suggests that we humans may be biologically programmed to turn our life experiences into a novel. The key to creating this mental life story is language, says Dr. Simms. "Children learn to talk about the past," she says. "Talking to others about their short-term memories of the past leads to the establishment of long-term memories." One way it does this is by helping a child to recognize that the retelling of an experience is just the experience itself, recreated in the form of words. The child learns that this "word-description" of an experience can then be stored in... Question: To form permanent memories of their experiences, young children need to _ . Options: A: talk about them with others B: grow older than three or four C: write a story in their own language D: have a good relationship with their parents
A