Problem: What would be an example of an negative review?

Answer: Unprofessional and poor customer service is an understatement. It took the technician about 10 minutes to realize I was there. When she finally looked up from texting she inquired "what you want?!" Then after learning i'd just like a simple manicure and pedicure she informed me NOT that they did not have appointment available, or that they were busy but instead stated " I don't have time for you now," and inquired if I could come back in 45 minutes, a little put off, I agreed. I returned 45 minutes later and she acted like she didn't recognized me from 45 minutes earlier and said I'd have to wait and asked AGAIN if I could come back 45 minutes later!!! I choose this location because it is extremely close to campus and thought it would be a nice little break in my study day, but the time spent waiting for an appointment that wasn't going to happen because this moron at the desk can't get it together will make it a location that I am sure to never return too and attempt to actually receive a service, and will be on the warpath to advise anyone else not to go and waste their time. RIGHT DOWN THE STREET IS DOWNTOWN SALON PHOENIX, I WOULD DEFINITELY RECOMMEND THEM, THERE SERVICE AFTER THIS ORDEAL WAS IMPLACABLE!

Problem: What would be an example of an negative review?

Answer: The manager and/or bouncer was about as rude as could be. My wife didn't have her iD so he pretty much made our visit as unpleasant as possible. Won't go back.

Problem: What would be an example of an negative review?

Answer:
Let me start by sayig that Old Stone used to make a pretty dang tasty meal. It is a bit pricey but it was pretty close to a Ruth's Chris or similar prime steak house. But in the past year or so the service has become HORRIBLE. The food quality has gone down signifigantly. And the drinks are no longer strong but still have that high price. The salads used to be huge and were awesome with their house made dressings and craisins that they put on them. Now the salads are small and dressing tastes like it was poured straight out of the kraft bottle. The steaks used to be well sized and cooked perfectly. Now the filet's we orederd were tiny, tough as shoe leather and overcooked. Everything has gone down hill about this place and the prices have not followed. I could not recommend this place to anyone. You would get out cheaper and have a larger meal from texas roadhouse or lonestar. I really hope the owners get their stuff in order and turn this place around into the great place it used to be. I will give it another chance in a year if it is still around.