Q: negative

A: I had a terrifying event with Progressive insurance. A truck that was spewing rocks on the freeway caused roughly $1,200 damage to my car on the 215 in Las Vegas. I was able to obtain the trucks license plate number through the onslaught of rocks. I immediately called my insurance company who was able to identify who owned the vehicle. After calling the company, I was informed that Progressive Insurance covered them. Once I contacted their local office, I went through the standard protocol of getting an estimate and waiting on correspondence. The claim representative assured me that she would contact me on a weekly basis. However, this was not the case. Every week I would have to reach and received the same answer, "We are still investigating Legacy Rock." Legacy Rock is a truck company that ships landscaping rocks out of Logandale, Nevada. Despite my exact specifics that I explained to the claims adjuster, her reply after 44 days was, "I'm sorry we are denying your claim because the insured said the truck was somewhere else." The representative began to explain the scenario as if I were trying to scam progressive. I asked her if there is an appeal process or if I may see any documentation to follow up on the claim. She said there is nothing to do, but take it up with your insurance. I have never been so livid and disappointed in a major corporation. I provided a thorough and specific testimony explaining specific times, date, how rocks fell, where they fell, license plate, and even recorded for them. This has been one of the longest and most grueling experiences I have endured.

Q: negative

A: My coworker went here (the one in ASU Memorial Union) for breakfast sometimes, so I decided to try it out too. I purchased a coffee and a brownie, the lady told me that she needed to check in the kitchen. Later on another guy came out and brought a brownie to me, he was telling to the lady that "this is the last one from......." The lady disrupted him immediately and quickly took my credit card. When she was making the coffee for me, she was talking to another lady in Spanish in front of me, saying that the brownie was a left over one and the guy was talking loudly, and how he should have not do so in front a customer....The whole mumble brought me doubts to this place. I don't know what left over food they would give to me or any customer again.

Q: positive

A: Great Sandwiches - Just okay service. Let me preface this review by saying that I recently moved back to the Madison area from Chicago, where I lived within walking distance of a Potbelly and ate there way more often than I really should admit. While pregnant with my second child I probably ate there twice a week. What can I say? I'm a little obsessed. Their sandwiches are great. Their salads are great. Their soup is great. Their shakes - you guessed it, great. ;) All that being said, the East Side location needs to step up their game a bit. I've eaten there a few times and a) it took FOREVER to get my sandwich - I think I could have probably jumped behind the counter and made it faster and b)I've had a few errors with my meal...things forgotten, ingredients incorrect, etc. So - 4 stars it is - because bad service or not, I'd still eat there twice a week if I lived closer!

Q: negative

A:
We sat down on a Friday night and expected this place to be busy. Surprisingly, it was pretty empty. We were seated outside right away and ordered from a pre-set meal menu. Each of us got something different: Salmon and Lasagna, Tiramisu and Cream Puff. Everything was extremely average. There wasn't anything to wow over and absolutely nothing to report as good or bad. However, for the price and considering it's a bit out of the way to get to, you can do better with your money. The outside seating was nice and looks out to Treasure Island. The food took a longer time than average to come out, but it wasn't a big deal either. I would come here for a few drinks and sit outside but the Venetian has many other options for food thats just so much better. And just an FYI, this place seems to be somewhat suffering from business so there may be deals for this place online/through the casino, etc. 2.5 Star Rating