QUESTION: I am finalizing the docs and we should coordinate with Julian. You may want to let Scott Neal know that we will need his signature. SS
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ANS: CMS

QUESTION: Hi Jeff, I am Andy Liu, Co-founder and President of NetConversions, a company based in Seattle. Our company helps Fortune 1000/Global 2000 companies improve their online presence and email communications to better serve customers. Our True Usability(TM) solution identifies areas of improvement that will ensure better customer experience thus driving more customers to pay their bills online or to conserve more energy or to facilitate communication. Given your business objectives, we can help you achieve it on a large scale. We can help launch an email campaign that improves each time an email is opened. Our technology is based on leading research from Wharton and UT-Austin professors and have been proven to be successful. I would like to share with you some of the solutions we use to help our clients realize their business goals. I'd be happy to speak with you over the phone. What time would be most convenient for you: Friday, May 11th at 10am or Monday, May 14th at 11am? Thanks! Best regards,
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ANS: Improving customer communications and satisfaction

QUESTION: Ken, I would like to like to schedule a meeting with you to discuss your corporate customer service initiatives. eAssist is the most highly sought after customer service solution within the Global 500 arena. eAssist's value proposition will provide you and your executive team the ability to consistently increase revenues, decrease operational costs, improve customer service and increase shareholder value. I look forward to hearing back from you as to your availability. Regards,
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ANS:
eAssist