Problem: I'm a platinum-level member of Hyatt's Gold Passport program, and this is definitely the worst Hyatt brand hotel I've ever stayed in. Both inside and out, the Hyatt Regency Montreal has the kind of cold, sterile look you associate with the old Soviet Union. Blocky architecture, small windows, drab colors, worn finishes -- everything conspires to create a depressing atmosphere. The lobby is chaotic, parking is a mess, elevators are slow, layout of the public spaces is awful, and hallways are dark and narrow. At $89 a night, you might be able to overlook all the shortcomings, but at $200+ you'll feel like you've been mugged.
How would this review be described?
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A: negative

Problem: So 1 star..... "Why Sean?, enlighten us" Ok, I will. The place is cute, cool 80's theme going on, nostalgia all over. However the "yogurt" isn't yogurt at all, its frozen flavored water stuff, not creamy, not the right consistency or viscosity (been waiting years to use that word). I challenge you to allow a portion of your selection to melt and witness the non yogurt substance at the bottom on your cup. "But Sean, did it taste good at least?" ........No. I was puzzled when eating it and am puzzled to see reviews praising the quality of the product. But look for yourself (at other reviews) and you'll see I'm not alone in my assessment. I love yogurt too, so I'll go elsewhere to get some since this place doesn't carry any. ***Change the name of the place to "I love flavored slush muck" or just sell hot dogs. Call it "I love yogurt" still but sell hot dogs instead, that way you'll be selling something not indicated by the name sarcastically and not because you're cheapos Ownership feel free to contact me for further suggestions, I have this notepad I've been writing stuff in since 02.
How would this review be described?
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A: negative

Problem: We went in for breakfast at around 11 am, I was initially a bit worried about them switching to lunch only but to my surprise, the breakfast goes on along with lunch untill 4pm. The eggs, menudo and tamales were horrible, the salmont was fairly decent, desserts section had nothing special. The mimosas, champagne, coffe and soft drinks are included with free refills. The staff is ok and very attentive. Overall 2 stars because of convenience and price. If you can, avoid this place and go to Ruby's dinner, not a buffet but portions are large and food is awesome.
How would this review be described?
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A: negative

Problem: poor service
How would this review be described?
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A:
negative