Problem: What would be an example of an negative review?

Answer: Okay... so who in the hell took away their happy pills... and who is the hell decided that a TSA Clerk or whatever they are called could preach to me about Jesus. My friend and I had a wonderful 4 days 3 nights stay in Las Vegas at the New York New York. We met wonderful people everywhere we went... we are very easy to get along with... we are funny and fun. We tip well... (very well) we smile A LOT, we say simple things like excuse me or pardon me when we are trying to pass someone or even if someone bangs into us. We got good service everywhere we went... honestly we are easy!!!! So why my rant.. Well thank God this was at the end of the trip. We made it through three security checks... count em 3 a big 3 but when we got to the last little part... 1 min to go before we were able to go to our gate the BITCH and a few other choice words that I have for her was having a very very very bad day.... Like I said... don't take happy pills away from fools who only make min wage... it ain't good... don't give power to fools who only make min wage even a worse idea.... Decided to throw the bins at my friend while she was trying to take off her shoes, plus load her carry on bags into one of those gray trays, and all my friend said was "Please may I have a few moments"... the BITCH wouldn't let anyone else move forward or backwards and made a LOUD announcement that the line was basically being held up because "THIS LADY needs a FEW MOMENTS".... I was appalled and I said "Jesus lady let us go" "you didn't need to hit her".... that's when I got the lecture that I did not accept Jesus Christ as my Lord and Savior. WTF..... I told her to not talk to me anymore... and yet she kept talking... again I must add... GIVE the BITCH back her HAPPY PILLS. Soooooo long story short when we finally got through the line to collect our bags and we complained to the Supervisor she said... and I quote... "I know exactly who you are talking about... she has been like that ALL DAY"..... WTF PS. Don't say Jesus or a form there off to a short Mexican lady at the Las Vegas TSA junction.. just a word of advice from one Yelper to another

Problem: What would be an example of an positive review?

Answer: I had made reservations for 11:00am a few days before we went to Las Vegas to make sure we did not have to wait in line. We arrived at 10:45am in the chance we could get seated early and saw there were quite a few tables open. There were people waiting outside to get in as they were walk-ups and had placed their name on the waiting list. We saw table after table fill up with walk-ins, even seating a couple that had just walked up to the hostess that moment and were seated before us. After 11:00am, I checked in with the hostess again about our request for seating outside with a view of the strip, and I was told I would be seated sahortly. Five minutes later, we were eventually seated outside with the view, which was very pleasant, along with the weather. From that point on, the experience was great. We ordered the grilled artichoke with remoulade, an order of the pank crusted mac and cheese with truffle oil, sweet potato fries, and the double frozen hot chocolate for two. The food was very good, much better than I expected. The artichokes were seasoned and grilled nicely, with a nice smokey flavor, and plenty of yummy dipping sauce. The macaroni was rich and decadent which the kids said was the best ever. The sweet potato fries came in this cute little [ail, and were crispy and well done. The frozen hot chocolate was as good advertised, with whipped cream and pieces of chocolate in the drink. The waitress service was friendly and efficient and provided our family with a great experience after a rough start.

Problem: What would be an example of an negative review?

Answer:
The first time I came here, I recognized the lady working the counter was the lady who worked at Jenni Pho. I can't comment on the pho as my favorite dish is the dried vermicelli salad. I also ordered their 3-bean dessert. It was a good first experience which deemed for a second trip. My second visit was not as good. Because It was a work day, I decided to use the drive through, however when I got to the drive through there was a sign that said "come inside to see the menu" or something in that effect. I ordered take out once again, and this time I wanted something quick and easy like the beef chow fun. First, as I am ordering, people were leaving and decided to have a conversation with the lady taking my order. They continue to have a conversation like I wasn't even there. I place my order then wait, and wait, and wait, and wait...20 minutes later, I ask the girl at the counter playing on her laptop, playing music, and watching music videos "how long does it take to make chow fun." I don't think she understood English cause she looked confused. I also asked the lady that took my order when the chow fun was going to be done. All they can tell me was, "it's coming, it's coming." When the cook finally started cooking my chow fun, it took them 5 minutes to cook and pack my order. And by the way, I was the only customer at the time and the chow fun was just okay, nothing to rave about. This experience is enough for me to not return to Rainbow Pho Express. The service is terrible!