Run, run, run! Please do yourself a favor and do not rent a property through Brady. We rented a house from them from March 2013-Feb 2014, and had constant troubles with maintenance requests and communication. Here's a quick summary of issues that you could potentially face if you chose to use them as a management company: - Appliances (Range, fridge, and W/D) not installed until 5 days after we moved in, despite them saying that they would be there the day our lease started (and paying for the use of said appliances!). - Ignored maintenance requests. Despite us renting a "rehabbed" property (in the $1800/month range, might I add), there were so many things that were wrong with our unit ranging from broken windows, no hot water in the shower, broken HVAC, bricks falling off the the facade of the house above the garage (crashing down from 2 feet from our car), and worst of all a LEAKY ROOF (we had to put a bucket in the kitchen to catch the stream of water that would run through the light socket onto the floor). - Making sure that requests were addressed properly was a joke, and required CONSTANT follow-ups on our part. If we didn't follow up multiple times, requests would take weeks to be addressed, if addressed at all. In fact, our leaky roof NEVER got fixed for an entire year. (Pretty sure this is the definition of a slum lord?) - A refusal to fix some type of underground leak that resulted in a $200-$300/month water bill claiming we were using 60,000 gallons of water a month (for 2 ppl!?). Yes, water is expensive in Vegas, but definitely not that much! Our friends that had pools/grass had bills in the $40/month range. - An unfair amount of our security deposit was withheld to fix things that were broken before we moved in and never fixed (and we can prove in their marketing video on our unit that the issues existed before we moved in.) . We've rented from professional management companies in large cities for over a decade and have always left our rentals in tip top shape, so that we can get our full deposit back. We've NEVER been docked for repairs before using Brady. Warning: if you do chose to rent with them, you can kiss your deposit goodbye, unless you'd like to take them to court to fight it. If you're a property owner, I would also not advise you to work with Brady. They will not take proper care of your unit, and will let it deteriorate. I'm sure the owner of our property would love to know that a leaky roof went unfixed for a year, causing who-knows-what unseen damage and rot.
How would this review be described in terms of sentiment?
Available choices: A). negative. B). positive.
A).