Problem: I was on a recent trip to Vegas with friends from all over the West Coast and we culminated our weekend with dinner at Ferraro's. The restaurant is cozy, they have an extensive wine list, and despite the "dressed up" atmosphere, the vibe is relaxed. The food was great! Simple Italian preparation with tons of flavor. I had the Veal - the meat was juicy and tender, and the sauce was deliciously tangy. I ordered the Grilled Asparagus as a side, which was perfectly cooked. Everyone in our table enjoyed their meals as I heard a lot of yum-yum noises throughout dinner. Paolo took care of us and was very helpful with wine suggestions (the Chianti he recommended went beautifully with my dish). At the end of our meal, Paolo surprised us with complimentary dessert! We each had a tiramisu and canoli - light yet luscious and tasty! This next part of my review is all about customer service. Aside from being charming and attentive, Paolo went above and beyond his job description. He called us two cabs (there were 10 of us) to take us to the Luxor after dinner. One came and turns out, the second one never arrived. When our friends finally met us later, they told us that Paolo ended up driving them to the Luxor! Ferraro's is definitely a must-visit every time we are in Vegas!
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A: positive

Problem: Not only was the food amazing, the staff was very helpful. Not only will I be returning, I bought a Groupon and cannot wait to go back. 100% recommend this place.
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A: positive

Problem: Bean dip, yummy! Spinach enchiladas- the only thing I ever order, and I always make everyone else try them- they are that good! The only thing that I suggest is that they get hitching posts, and perhaps a trough....when we ride horses in to the restaurant, we tie up to the light posts.
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A: positive

Problem: The employees were all very welcoming and acknowledging. The downside was communication amongst employees was awful! I had issues with an immediate entrance door not reading my room card, but it could open the door to the next level, although miniscule it was a huge inconvenience. I contacted engineering 3 times with no rersponse until the 3rd time when their was a card left in my room stating "the problem with: your AC has been resolved." There was nothing wrong with my AC! Secondly, the woman answering the room calls was short and rude with a bad attitude. And finally, I left a book in the room, I had to call 3 times to get a response whether housekeeping found the book. Once they did a young man called and wrote my information to send me the book. Two days later, I receive a phone call for shipping department asking me if they had the book, are you kidding me?!
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A:
negative