Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Only reason why I'm giving them 1 star is because they weren't busy which explains because of their horrible service. Went to this location because the one on Gibson was packed. When I walked in I told the guy I just came from the other location and when he looked that shop up on the system laughed and basically said they BS'd me. Way to throw your other store under the bus. On top of that it was an hour before I realized it wasn't busy and they were still not done with my oil change.I went and asked how much longer it was going to be, and the guy said he was going to check. He then turned around and pulled my keys and a piece paper out of a plastic envelope and said "Oh, your car is actually done." Not only did they piss me off, but that will be my last time going to a Big o Tires!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I don't really like Hooters' wings, but at 25 cents a pop, I'm not going to complain too much. However, it was rather unfortunate that the Hooters girls aren't actually there the same time as the wing deal. The wings were so greasy that my friend ended up puking back at the hotel from all the fat. But he's a wuss anyway ;)

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
So glad there is a location now in my area. I have loved 5 Guys since I was first introduced to them on the East Coast. 4 starts because they are pricey for burger and fries but will be returning