How might one describe the sentiment of this review?
So, I'm a bike rider and commute to and back from work everyday- except not it the recent awful weather (damn this winter!). I have been going to these guys for repairs for years after having some bad experiences with a couple of other places in the East End (I may write some not-so-good reviews for them soon). Important to note: I am a biker, but I am not apart of the biker subculture. I don't know everything there is to know about bikes and bike repairs, and I absolutely HATE the pretentiousness of some of the people who work at other bike stores. It makes me not want to take my bike in when it needs repaired because I feel like an idiot. However, I tried these guys 3 or 4 years ago, and they have been amazing to me. There are no hangups about lack bike or part aptitude, and I don't feel guilty about walking in and saying, "It won't work" :) The guys here have always been super helpful, articulate and careful not to offend my (obviously) sensitive self. The repairs have always been relatively cheap and I have never felt ripped off. Furthermore, I just purchased a used road bike after moving back into the country, and I took it straight to them. They altered the brake lines a bit, pumped up the tires, gave me an oral diagnostic, and didn't charge me a dime. I told them that in the future I would never take the bike anywhere else for repairs, and that I would tell all of my friends to give them their business. With this review I'm keeping up my end of the bargain. Thanks Iron City!...OPT: [+] negative [+] positive I think the answer is
positive