Read the below conversation. M: Good afternoon. Can I help you? W: Yes. We'd like some information, please. M: Ok, where do you plan to go? W: Yes, we've agreed on Italy. How much is the air fare to Italy? M: When are you going there? W: We don't really know. June, or maybe July. M: I see. Well, in May and June, the fare is $480. But it's much less in March and April. W: Much less? How much is it then? M: It's only $410. W: That's really a good price. But my husband hates the cold weather there. So let me talk with him first. What would the listener say?
Ans: M: No problem.

Read the below conversation. W: Hey, I'm a little bit upset about that television you people sold me. I got it home and the thing doesn't work! The lines.., the... there're lines all over the picture! I'm just not satisfied. I'd like to have my money back, or give me a new television. M: Well, it's not my fault! What did you do with it when you got it home? W: I just plugged it in and turned it on. M: Well, it was working fine when you took it... when you left here. W: Well, I think the least you people can do is to come over and adjust it for me, and make sure the thing's working all right. M: Well, I wouldn't mind doing that. Or you could bring it here and I'll have a look at it. But you bought a second-hand TV and there's only a... two-day warranty on it. W: Second-hand? Second-hand?! That thing was supposed to be new! Your salesman told me it was brand new. What would the listener say?
Ans: M: Well, I can't be responsible for that.

Read the below conversation. M: Let's back up. Where was I? W: You were talking about your trip to South Africa. I bet you had a great time. M: Yes, we did. In fact, you know what we encountered. W: A long-last friend? What would the listener say?
Ans: M: Come on! A lion.

Read the below conversation. M: Do you want to go to sleep, or do you want to stay up and watch a movie? I'm pretty tired, but I'm always up for a horror movie. It is Halloween, after all... What would the listener say?
Ans: W: I'd love to, but not tonight. I ate too much candy, and I'm so exhausted from trick-or-treating all night with the boys from the neighborhood. I need to rest!