WORST customer service ever! This company has messed up my orders repeatedly and the customer service workers always blame the driver. They won't even apologize or offer a discount. If you ask them to, they have no problem yelling at you & telling you you're wrong. I have no idea how they get away with it all.

negative

If you want reasonable, come here. If you want Mexican go sine where else. ...bland, bland, bland

negative

Went into this establishment while visiting Charlotte for the first time, and was not impressed. Upon entering there were only 2 tables being occupied but all of the other ones still had not been wiped down and were filthy. Also there were 3 prisoners or community service people in yellow vests washing the windows, splashing water all over the tables. So we had to sit at the bar. The bar was situated right next to the sink where one of the workers was vigorously washing dishes and splashing water all over the area where we were eating. This splashing did not stop when we got our coffees to drink. The waitress was friendly but upon receiving our silverware I was horrified to see that my fork had a big glob of mustard on it. How could you b e working so hard to wash the dishes and not even notice the silverware isn't even clean?! Also my girlfriends butterknife looked to have water on it still but not clean water, dirty white soap water. The only redeeming quality of this place was that our order was taken accurately and I didn't get food poisoning from my meal. Would not go to again, if I'm visiting Charlotte again I will wait until I get back to Georgia to eat, this is the only nasty Waffle House I've ever been to.

negative

Excellent fine chocolates in unusual flavors, but I had to remove a star for the poor customer service. Bought: Blood Orange Chocolate Bar, Bacon Chocolate Bar, and Gingerbread Chocolate Bar. I will go back for the decadent chocolates but management needs to take the time to train their staff to receive paying customers in a better manner. Very disappointing experience for such great products.
positive