I initially gave this salon a good review...and after coming back a handful of times, my mind has changed. I have gotten a few 'ok' pedis over the months. Things took a down turn a few months ago I came in to get a shellac manicure, my first one. The woman didn't shape my nails or cuticles, and I left with a manicure I thought would last for 2 weeks. By the next day all the nails were cracked and the paint underneath was still wet. I ended up going back and having them take it off, and no refund. Being a person who is all for second chances, and because the location is so convenient, I returned last week and got the WORST pedicure and shellac manicure I have ever had...EVER. I was charged $25 for the mani...again no attention to my nail shape or cuticles, even after I asked several times. The polish was thin in places and spilling over my cuticles in others. It looked like my 5 year old niece did it. Terrible. My pedicure was torturous ...with 2 toes bleeding from the ripping and tearing by the nail tech snipping too closely on my cuticles. The next day both of my heels were totally raw and cracking. She scrubbed way too much skin off. It still hurts to walk. I can't believe I paid people to do such a crappy job. I will never ever go back. I hate giving terrible reviews...I really do. I am a very tolerant and understanding person. But I have given this salon too many chances and spent way too much money in the process. Heck, I even tipped (and well) for all of this. The services were just soooo bad, soooo beyond someone having an 'off' day. I feel people should be warned and save themselves from going through what I have. Avoid this place.
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negative

Everything is over the top huge, and battered. Really greasy. I wouldn't go here again. Dissappointed.
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negative

Went to this place because of my dad. He wanted something to eat/drink, I wasn't hungry but thought a place with the word "italian" in it, located in Dilworth on East Blvd, would have some decent coffee. I didn't realize it's a chain. We sit down at a table outside on the patio. Waiter comes up and I'm about to ask him about espresso drinks when he cuts me off and says something along the lines "we just have regular American coffee, nothing fancy." First of all, espresso is not fancy. Second of all, when you call yourself anything "Italian" and you don't have espresso you are a fraud. So needless to say after this ignorant waiter managed to piss me off by implying I'm pretentious for wanting "fancy" coffee I didn't get anything, my dad got one drink and we left. Also, some other table near us was just getting their pizza as we were leaving and it looked like awful, medium-thick crust, flavorless, frozen pizza. From the reviews on here that sounds about right. Seriously, just call the place "bad American pizza." The only reason I'm giving this place even 1 star is because it finally went out of business.
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negative

Ah yes...time again for some new living room furniture. After getting new sofas every couple of years, we decided to give some leather furniture a try. We found a couple of beautiful pieces and got a quote from our salesperson, Jeff. We thanked him and went to check out some competitors' options to compare. I'm not a huge fan of the all-day shopping events, and my preference was for the Haverty's pieces, so I decided to go back and see if Jeff could knock off the shipping charges to keep the price around 3 grand. He looked incredibly annoyed (and why wouldn't he...it eats into his commission). He had to "speak with someone" about getting the price down. He also asked if I would buy today if he could get the price of the shipping knocked off. Which of course, led to my belief that I'd be pulling out my wallet in a couple of minutes. Here's where my decision to find a new store, or at the very least, work with another salesperson comes into play. When speaking with Jeff, I expressed that I wanted to stay around or under 3 grand to stay within my budget...that...and...my wife wasn't exactly thrilled about purchasing a leather set to begin with. Annoyed that I was asking for "free shipping" ($120) on a $3,000 purchase, Jeff decides that the best thing to tell me...is...that I should have been looking at furniture I can afford. Did he really just say that? There's no way I heard that, right? Now there's two sides to me...the one that could have handed him my business card and discussed the difference between the words "budget" and "afford," and the one that was in total shock as he walked away to talk to a manager. While my nature tends to lean towards the former, I was certain that any discussion past this point would have been a waste of breath. To be fair, i was already receiving a $100 discount for every thousand I spent (not including the $300 warranty). Since the price only came to $2700 without taxes and warranty, it would only be $200 off. I walked in to speak with Jeff for a deal on shipping. I was prepared to leave and buy elsewhere if he was unwilling to negotiate. The only reason I'm updating my review is to bring light to a poor choice of how to speak to a customer and an unwillingness to be flexible. Profit margin is considerably higher in the furniture business than in most other retail outlets. As a returning customer I expect some flexibility in maintaining the relationship. Acting like the $120 delivery charge would bring the net profit below all costs was absurd...and if it's not absurd...Haverty's business model must be.
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negative