Oh boy. I don't like giving bad reviews but I have to be real with you. Strike 1: I had an eye appointment on a Saturday morning and got extremely lost because my GPS was taking me to the ghetto (turns out- my GPS ended up being correct). I tried calling the store 4 times and even left a voicemail. They did not respond back before I found the location or at all. They never called me back despite my panicked voicemail. Does Eyeglass World check their voicemails? Strike 2: Upon arriving (on time since being "on time" to me means being there 5 mins early) there was such a crowd in the waiting room that by the time it took me to get "processed", I was 20 minutes late for my 9:30am appointment. No problem- it's understandable that it takes awhile to process new patients. However, the front desk clerk was so overwhelmed, it really stressed me out. I was informed that patients are booked every 15 minutes. Whoa- so much for investing in your patient's health! Since it took awhile to process me, my appointment was cut even shorter. Strike 3: The waiting room is in the SAME location as the first half of your eye exam!!! Really?! When I saw this, I was mortified and wanted to find another provider ASAP. However, I needed contacts really badly. Everyone in the waiting room will see them blow puffs of air into your eyes and all the commentary that comes with that portion of the exam. Is this in any way a violation of HIPPA? Maybe not but I was incredibly uncomfortable. Strike 4: Lack of follow-up! I needed them to send me a receipt for my FSA account. I called on a Monday and was told that they were going to mail it as soon as possible. Come Friday, I still did not receive my receipt so I had to go to the store to pick it up. I waited 15 minutes before someone even asked me if I needed help. General vibe: Low quality, poor patient service, will never come back here again. Please destroy my file! I will be finding another provider. Thanks!

negative

I believe I come here mostly for Korean BBQ, at least out of all the other places, I've been pretty frequent here. The staff are very friendly, I like the one guy (I need to find out his name) who always tells jokes, he's the friendliest of them all. The prices here are pretty decent, which is probably why they're pretty popular for AYCE KBBQ. $16.99 normally with a late night special of $13.99, but the late night special price doesn't include steamed egg or kalbi, if you want either of those you'll have to pay the regular price. They bring out the meats as you order and you can only order a max of 3 items per table. Which they have a limited selection of meats, brisket, beef tongue, tripe, pork belly, kalbi, bulgogi, spicy chicken, and a few others. They pick and cut the meats how they want to and bring it out, sometimes I've noticed as I order the same dish, usually brisket and beef tongue, the sizes either get smaller and smaller or the quality of the meat decreases as well. Rice and salad are included, but I usually wouldn't recommend the rice unless you're getting marinated meat, because you'll fill up on it and eat less meat. =] They have an al la carte menu which is decent, I usually get it if I'm going in for lunch or late night and just want some tofu soup. They have a variety of tofu soup all at the same priced, slightly more than $8 each. It's a good deal, you also get rice with it. Just don't dump all the rice in at once, otherwise the soup will disappear very quickly! Oh also, they put the egg in right when they bring it to the table. I've gotten the spicy chicken and bulgogi from the al la carte menu, don't really remember the pricing, but it wasn't too bad. A friend liked the al la carte menu better because it's cooked on a stove top so the meats retain more of their juices and she found it more flavorful. Everything you order comes with some side dishes, which include kimchi, seaweed, this type of fish thing (sorry I forgot the name), korean panakes, jap che, and a few others.

positive

The reason this buffet is so cheap is because it is understaffed, nearly unstaffed. I wouldn't be surprised to get food poisoning here. It is a ridiculous maze through the casino to reach the buffet, whereupon you're anti-greeted, especially if you don't have a players card. My drink server accused me of sneaking in, then served me drinks that had interesting bubble patterns...

negative

I was recommended here by a friend as a place to cross off the Pittsburgh "bucket list". I ended up getting the Pittsburger - it met my expectations, which was above average to begin with. I'd definitely come back here again.
positive