In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

[Q]: Had to order this item twice. First time it was damaged during shipping and I was not informed at all. I got ahold of Amazon and they refunded my money right away so I could reorder the item. Now here is my biggest problem the company once I ordered the same item for the second time sent me the same damaged product that wasn't delivered to me because it was damaged. The printer was clearly not checked at all just slapped another shipping lable on it and sent it right back to me. Luckily the item was working so we didn't have to send anything back.
[A]: Sent me the same damaged item that was not shipped due to being damaged.

[Q]: Works for a little while and then will stop completely
[A]: Works for a little while and then will stop completely

[Q]: The second time I used it, I noticed there was some mess inside the silver base after. I figured some food had dripped down while serving. I have used it for the fifth time now and the mess got a little worse each time. While washing it this time I found a crack that goes all the way through the bottom. I have always hand washed, never dropped it or used it outside it's base and have never had it turned on/hot longer than 7hrs. There is no reason for it to be this way after less than six months or uses
[A]:
I have used it for the fifth time now and the mess got a little worse each time