Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:INITIAL REVIEW: Came with wrong USB cable. Didn't work at all. I didn't contact as I have done mailorder for 40 years and am not interested in the hassle. You just get more and more pissed off by the BS. Try another hub. UPDATE: I got a call from Anker and they were upset by my initial review. I said it was honest and they wanted to make good. So they refunded my money AND sent a replacement unit. It came and it had all the right cables. I tried it out with several external hard drives attached and it worked extremely well. I am now giving it 5 stars for performance and excellent customer service by Anker. This is the 3rd company associated with Amazon that has contacted me about my opinion on their product. Customer service has come a long way since I started buying online. In the early days you sent an email complaining and it disappeared into the ether. Now they actually care about the customer, BRAVO!
Solution:
Positive Review