Okay, I call Verizon 800# to check out WHERE the closest store was when I was out and about. I was directed to this store. So here, I go. Guys are wearing Verizon Shirts, so I think, I am in a Verizon store... NOT! IT's a retailer...BUT that is not the kicker. I walk in, they don't have a ph that I need, but will go pick one up. Nice Customer Service, I think... Well, I pay for my ph; they hook up the ph #, and I walk out. No problem...right? WRONG! I go home and start using my ph..go into the pictures and WTH?!!! There is a pix of a fat woman on my NEW phone that I paid FULL price for... So I figure, it's a refurbished phone GO WIRELESS SOLD TO ME AS BRAND NEW-- Nice work guys. BUT wait, it gets worse! I then take the ph back to an actual Verizon store an THEY tell me, that I have to take it back to the store-Go Wireless, that I bought it from. I drive all the way back out and THEN, return everything, cancel my contract, my ph #, etc... -it's been less than 3 days; and want a credit. Not to mention the time I wasted...Thinking I had it all figured out, it's canceled, right? I go to A REAL Verizon store and asked get a new ph- only to find out Go Wireless NEVER canceled my old number/contract. WTF?!! Geezus, and am told I need to call the Go Wireless Store to have them cancel it... I call the Store again..and they give me the 800 # for Verizon. Lucky, I called because Verizon was going to charge me the $350 for early term fee-- THAT Go Wireless never took care of in the first place.... Geezus guys! Is this brain surgery because everyone acts like it is. It's a one banana job. My suggestion is--NEVER EVER USE THEM. Now, it will be interesting to see if I ever get a refund from these clowns...
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negative