Instructions: In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
Input: The slow feeder bowl I ordered never arrived. I reached out to the company, they stated it was lost by the shipping company and they would send a replacement. The replacement never arrived. I contacted the company again. They stated they were refunding me due to their continued issues. To date I have not recieved a refund yet.
Output:
negative