Choose your answer: is the following review positive or negative?

Hello, Well let me tell you about my experience with Ashley! I came in the first time to look and found a couch I liked and was treated well. The next day I came back and asked for the sales person because I wanted her to get the credit. So after she told me she'd be with me in 10 minutes, I waited an hour and then she appologized and had another person help me as he was so busy on his cell phone, I had to keep waiting for him to finish playing games on it .....then he wrote up my order and as I was looking he kept stopping to look at his cell phone. Okay about another 45 min later he took me over to an area to fill out a credit app and I had a few questions to ask and no one was anywhere around to help so I asked a customer service person and she was very unfriendly.... So I then saw the original sales girl which has now been 2 hours and she went back in the computer and saw that my bill came to exactly 950 dollars and you had to spend 1,000 to get the first special so she actually switched the numbers around to make it 1,000 which means she added on an extra 50 dollars and didnt even ask me do I wanna get something else to make it an even 1,000.....so I feel liked I was so ripped off .... Now at this point I still didnt say anything till I went home and thought about it for a few days, also they couldnt accomodate me on the day I needed it delivered. without waiting 3 weeks so I just cancelled the whole darn thing. Im in sales and I would never make some wait 2 hours and also add on an additional 50 dollars .....This is crazy and so unprofessional ...I will never go back.....I will buy at RC Willies or Bigs or Walker ....way better service and treated way better with customer service...... BIG RIP OFF !! DONT BUY THERE !!!!!

Choose from: (i) negative; (ii) positive;
(i)