Given the task definition and input, reply with output. Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.

I ordered and received a genuine Lenovo OEM retail packaged and factory sealed battery by LIQUID POWER CORP. I used just less than 10 times (within 10 recharging cycles) and the battery does not work generating errors and stopped working. And I contacted the seller and they said \"Lenovo OEM batteries have a failure rate of next to zero % so it is very rare that your battery does not work.\" However, if you see the review from Amazon (see link below), 3 out 14 people complained with the same issue. If including myself it will be 4 out of 15. Then how come they say the failure rate is zero %.<br />http://www.amazon.com/Lenovo-ThinkPad-Battery-47-Cell/product-reviews/B001EV92QM/ref=cm_cr_dp_qt_hist_one?ie=UTF8&filterBy=addOneStar&showViewpoints=0<br /><br />They are not willing to take any responsibility but try to convince me it is my fault suspecting I might not follow the initial battery charging routine they suggested and leave the battery in an extreme condition such as hot and cold.<br />They simply denied my return or replacement request because it is slight over 30 days (it was 40days on the date I contacted them). I could not have enough time to test the battery due to the winter break. How come the battery does not within 10 times usage. I did not notice this much short period of return and I could find the return period after digging their company information.<br />I never left bad comments on a company or a product but this company reactions to my claim were so stubborn to sell their one more product to me and not helpful at all.
Cheap but risky to buy