Problem: Hey for what it is the value is fantastic. I was presently surprised that the rooms were clean & a descent size. Mattress was ehh. But really hot water. I stayed @ a place just recently also a Nat'l chain, 3x the price & the water was luke warm the week I was there. Since I'm not spending hardly any time in the room I'm calling this a win.
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A: negative

Problem: Four star for the quality of the food. Service a one star except the promptness . I think the evening waitress has too big of a job and it makes it tough for her to be nice.
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A: positive

Problem: Very unhappy to report the terrible experience I had at villas. We have been going to villas for months now and always had a great experience but it seems that they have fallen prey like every other business has now a days to poor employee attitudes and services. We got a few burritos last night and they were cold not like room like sitting around for a considerable time frame cold which struck me as odd since they supposedly make it right when you order it. The cheese wasn't melted even but as it was already after 8:30 and my wife and I were both very hungry we put the burritos in the microwave and ate them anyway, assuming that the issue was just that they may be rushed the job because it was a little late and the tortilla and cheese just weren't warmed enough. BIG MISTAKE! The following morning my wife and I both are sick nauseous and the whole nine yards. So very disappointed this is an establishment that serves food to people that's a serious responsibility because this goes into peoples bodies... If you can't find the energy to do your job correctly all the way till closing time them maybe you should consider and earlier closing time. I don't feel that if I come in after 8 I should expect that food poisoning is a possibility. This is unacceptable I will be reporting them to any agency that is appropriate and wanted to let you all know so you can steer clear of villas.
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A: negative

Problem: This particular location is more SLOW & WRONG food than fast food... I've uploaded two pics that show the issues... We came back to this location to give them another chance, but this just sealed the deal for us... For the prices, the lack of quality of the food and the mistakes done, we will not be going back to this location... If I could give this place no stars I would!!!
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OPTIONS:
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- positive
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A:
negative