Terrible service. First, they charged me for a venti when I ordered a grande. Then, I had to wait for more than 15 minutes for my drink because they made a few drinks in a row wrong. At one point there were more drinks waiting on the counter than people in the store, and yet somehow none of them were mine. At least they made me the larger size that I didn't order. Tip: go to the other Starbucks down the street. I'm convinced the workers at the one don't listen or care.
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Options are: (a). negative. (b). positive.
(a).