How might one describe the sentiment of this review?
Wow so I purchased a used car here, which was a painful enough experience. So they throw in free maintenance to pacify me. Sounds okay, right? WRONG. I've been in the maintenance department for over 3 hours. First they suggested a new battery. Seems reasonable, right? WRONG! They don't have a battery and it took 2 hours of my inquiries to get that little nugget of information. Now they can't give me my car because "they cannot find it". What kind of place is this!?...Possible answers:
(1). negative;
(2). positive; I think the answer is
(1).