What happens next?

How to increase referrals
Provide a great product or service and customer service.
If your current clients are happy, they will be more inclined to refer their friends and business partners to you. Word of mouth is a great way to receive positive referrals and it doesn't cost anything more than what you should be giving them via your business.
Make sure to start and end every customer conversation with a smile. Go above and beyond to make sure that all customers are satisfied.