The classic Key West-style house just off Fleming looked much like the rest of the residences on the block - two-story wooden frame walls and peaked roofs with shallow porches nearly butting up against the sidewalk. Chloe's rusting blue Vespa was tucked away beside the house, in the narrow space separating it from the neighbors. To anyone walking by outside, everything looked quiet and peaceful. Inside, Chloe was pissed. Everything had been going great and then those stupid fuckers had decided to show up a week early, forcing her to scramble to pack a week's work into a single day. She wore a black bandana wrapped around her head, covering her buzz cut pink hair. Numerous smudges of dirt on her cheeks and the tip of her nose testified to the heavy-duty cleaning she'd been doing for the past five hours. She wore loose fitting shorts and a tight-fitting tank top that had once been white. In her bare feet she pushed a mop across the hardwood floors, grumbling to herself. She heard the door open and looked up to see Paul standing in the doorway. Even though it wasn't his fault, she glared at him as he came in. As much as Chloe liked a clean house, she hated housework, and this wasn't even her house. This particular space was sparsely decorated with just a few worn pieces of furniture and some bad condo art on the walls. After six months of being sealed up tight with the air conditioner off, it smelled of dust and mildew and needed a good airing out. "What are you doing?" asked Paul, closing the door behind him. "Mopping," she said, her voice flat. "Right. But why are you mopping here? Whose house is this anyway?" "It's one we just added to the roster last week. The cleaning service hasn't had a chance to get in here yet." "I see that," said Paul. "So why're you cleaning it tonight?" "We're cleaning it tonight because the Guidarizzi's decided to make a surprise visit to their winter home in Key West. They're coming in tomorrow afternoon. Every other decent place is filled up, so we have to use this one instead." Question: What is probably true about Chloe? Options: - not enough information - She has a close relationship with Paul - She is angry that Paul is making her do so much work - She is a member of the Guidarizzi family === The correct answer is
She has a close relationship with Paul

Of course, the most unforgettable classmate I had was also the most vicious bully. I attended a boarding school for badly behaved children and it had its fair share of bullies who had been expelled from mainstream schools. But this particular bully had even the teachers running scared. When he went off on one, it could take up to four teachers or members of care staff to get him under control. On my first night at boarding school, he stamped on someone's face and left them permanently disfigured. I never saw anything that bad again but it stayed with me and I could never sleep properly in that school again. On another occasion, it blew up and there were several members of staff restraining him when he farted. To see the teachers all moaning and groaning and huffing and puffing whilst trying to hold him down was hilarious, literally tears in their eyes. He was unpredictable and he didn't care. I once saw him swing a hammer at another pupil and throw snooker balls at another, and he used to punch as if he was throwing something, so it would result in a painful blow. Eventually, the staff couldn't cope with him as they were just as scared as we were. He was removed from the school and placed in a secure unit. The night he left, several of us cried with relief. Last year, I was reading an article in a newspaper when a name caught my eye. It seems he became a hopeless heroin addict at some point and had died in his flat on an overdose of prescription drugs and smack. I felt sad when I read it but I couldn't work out why. Maybe it was because my brother died in the same manner? He was certainly a character, an absolute nutter and ruthless bully who had everyone fearing him. Most definitely the most unforgettable classmate. Question: Why were the students happy to see the bully gone? Options: - Because the bully farts - Because the teachers have tears in their eyes - not enough information - Because there will be no more unnecessary bullying and assault on them === The correct answer is
Because there will be no more unnecessary bullying and assault on them

Some years ago a woman on our staff came into my office to, basically, tell me off and complain to me about others and about myself. This woman had not been very supportive of me in my role ever since I began working there. I couldn't figure out if she was arrogant or lacking in self esteem. During this meeting / confrontation, she told me, in no uncertain terms, just what she didn't like about some recent decisions I had made. I listened to her speak for about 30 minutes. She, quite methodically, tore me apart. Initially, I had planned to hear her out, make a few vague remarks, and send her on her way, thinking that maybe she just needed to be heard. But about 20 minutes into her harangue, I had a change of heart. I decided that, if she asked for a response for me, if she asked my advice, I was going to tell her exactly what I thought. She did, in fact, ask me for a response. I asked her if she was a happy person, and said that I suspected that she was not, as she came across as a bully and was acting like a horrible person. She sat and looked at me, then burst into tears. I waited. Looking up, she said, "Yes, you are correct. I am a horrible person. And I am miserable. What can I do?" We spent some time discussing what she could do, and (even though I didn't want to take the time to do it) I asked her if she would like a mentor me? She said that she would like such a thing. This woman and I ended up becoming fairly, no, very good friends and she has been one of my strongest supporters. I didn't expect that. Question: The woman complained about the staff Options: - before a confrontation - after a meeting - not enough information - during a meeting === The correct answer is
during a meeting