TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: Very unhappy with the experience. Would not recommend. I felt deceived and cheated. Stylist fresh out of school, unqualified. For a $40 haircut, I expect competence, and on this day I didn't get it.

SOLUTION: negative

PROBLEM: I am definitely no expert when it comes to the French experience but I have traveled extensively to France and can confirm that this restaurant has an authentic flair to its food & service.it is a real gem in Vancouver - where the neighborhoods are lined with Sushi joints & Cactus clubs on every corner. Les Faux bourgeois is very charming and quaint, a great place to take out-of-town guests to show them how 'culturally diverse' the cuisine is in this city.Tips: Try the French Onion Soup, Steak & Frites and Florentine tart. Lastly, be sure to make reservations!

SOLUTION: positive

PROBLEM: Extremely unprofessional! I came in to upgrade my phone. They did not have the phone I wanted even though it is one of the most popular phones. They said they would have to get it from another store. The employees left me sitting there for over 30 minutes while they joked back and forth with each other. Supposedly they were doing something with my account but did not communicate with me at all. They could not locate my account even though I have a Fido number and online account. I finally left the store as parking was expiring. Go to a real Fido store as previous reviewer suggests.

SOLUTION:
negative