Problem: Write a negative yelp review.
A: Clearly I am the odd ball who wasn't particularly impressed with this place. We read the reviews and thought we would give it a try. Sadly I did not know about the Groupon deal. Had I known about that, it would have at least lessen the blow from the final amount of the check.. We were seated and our drink order was being taken before we all sat down. The menu was OK nothing that blew my socks off. I guess the name of the place led me to believe this was an Italian restaurant but there was mostly Greek dishes on the menu AND the Italian sandwich came with MAYO. NO NO NO NO NO!!!!!!!!! Never and I mean NEVER do Italians put mayo on an Italian sandwich. Seriously what is with these places and their obsession with putting mayo on EVERYTHING especially Italian hoagies. I had the Lemon and Oregano chicken on a Mint Salad. My chicken was 1/2 a breast that was probably sliced in half, grilled with no taste of lemon or oregano. The Mint salad was large chunks of cucumber, tiny diced un ripened tomatoes, a handful of olives and a few ribbons of mint. My side item, the mac and cheese was delish and the highlight of my plate. My children had the burgers .One ordered a Cheeseburger and the other ordered a Build Your Own. the server asked how they would like the burgers cooked. Both requested Medium. When they arrived it was obvious they were frozen pattys, super thin and charred. They didn't have a shot at being prepared Medium. They were so thin, the moment they hit the grill they were overdone. My daughters cheeseburger came with nothing on it but cheese. Really? No lettuce? No tomato? I guess she should have ordered the "Build Your Own" and my son's burger was missing two of the 5 items he requested. My Hubby had a chicken dish on a bed of rice with herb roasted potatoes. His was the best looking and tasting dish out of the four. After Dinner we indulged in the Gelato. It was very good but a little pricey. 3 mediums and 1 small came to $21. The pistachio, strawberry Greek, nutella and the cannoli cream were very good. The birthday cake, which shouldn't even be a flavor to begin with, was overly sweet. When it was all said and done we paid about $80ish for the entire meal. A little to pricey for what you got.

Problem: Write a positive yelp review.
A: Great customer service! Our water heater went out and David B. was super prompt at getting out to the house the very same day we called, we were given a 2 hour timeframe of arrival and he was there within the first 15 minutes of that time! He was very knowledgeable and friendly, and even mentioned the coupon on their website that we could print off to save a little off the cost of our new water heater. Honest estimate, good pricing. Highly recommend!

Problem: Write a negative yelp review.
A:
Don't order the take out!! So I called today at 12pm. The girl who answered was rude and first demanded my name and number before I could order. I had 10 seconds earlier told her I wanted a ex large $13.00 plate of the pulled pork BBQ and she played stupid and made me order it again. I ordered coleslaw (mayo based), mac n cheese, and texas toast with extra sauce to the side. I went promptly down as she said it would be ready when I get there. I live 2 miles away. I waited at the end of the bar and was greeted during a busy lunch hour by presumably the bar tendress who quickly took my card and I was out of there. When I got home here is what I encountered: 1) soggy texas toast 2) dried out white mac n cheese that was bland and room temp with no taste 3) the smaller portion chopped room temp not pulled bbq that had no sauce on it. The site advertises it will be smoked all night in their famous sauce. 4) cole slaw that was room temp, that was way to vinegar based to have mayo. The bbq was so fatty it was from a horrible cut. I think this was a prepped plate that had been sitting out for whomever happened to order it for the last two hours. So on top of snippy and snarky customer service I spent $ 14.00 on an undersized room temperature/ un-sauced chopped plate of bbq. Macs supposedly specializes in bbq and I will not be going there again for take out. Overall for $14.00 for a single plate the price is an absolute rip off!