I was not a big fan of the Palms Place. Here is why: -balconies are locked because some idiots threw furniture off... -impossible to get a cab here. The cabs all chill at the main Palms which is a good ten minutes away. And because this place is off the strip, you need to take a cab which is about $10 each way. -elevators take FOREVER and you are ear-raped by the music every time you go inside. -pool closes at 5... wtf? I'm pretty sure the sun doesn't go down til 9/10. -skytube takes a good 10 minutes. I was under the impression it was a lot shorter. The main palms contains the casino, food court, taxi stand, bigger pool, etc. -Continental breakfast is a try of bread-like foods that you have to wait like, 15 minutes for. Not worth it. I just started going to the Coffee Beanery in the main Palms for breakfast. The rooms themselves are condo-like, containing a mini kitchen, a decent amount of cabinets, closet space, a jacuzzi, etc. That's why I'm giving the Palms 2 stars.

negative

We started out really excited to go to this place, but left feeling sort of deflated about the customer service. The decor looked great, background music was a nice indie blend and the place was clean. When I asked our waitress about the beer selection and that I primarily prefer belgian and wheat ales, she said she couldn't really help me because she only liked hoppy beers since she started working there. She didn't tell me about any of the guest ales on tap (there was an Orange Blossom) or to even help to explain about any of the house beers that would have a low IBU (International Bitterness Units). So I ordered the house root beer. Not bad. We ordered a pizza for dinner and it was pretty good, but then we waited and waited for the waitress to come around and ask us if we wanted dessert (we did), but she brought us the check (on a slow night with about 12 people in the restaurant) and left before we could even ask her about the desserts. My husband had to go over to the dessert case to get the owner to order our dessert for us. And the tiramisu was really lacking. Bottom line: For a brewery/restaurant that has been open for more than a few months, I expect better service and consistency than this. Get it together. Parent Perspective: Two high chairs available (that I saw), two items for the kids' menu and no changing table in the bathroom.

negative

Do not go to the ER if you want a diagnosis in a timely manner! Arrived at 10:30p and at 3:30am we are still here. Funny how every room from the time you walk in to leaving has a poster up with their promise to care about the patient, their promise to keep you comfortable, they promise to keep the patient informed throughout the process and lastly they will make sure you understand your diagnosis. what a joke!! In all the time we have been here we have seen the nurse once because he was passing through and spoke with the so called Dr. once only to answer questions. He did not explain anything! Of course the bill collector was right there asking for their share as if that was the first thing on our mind. Please! Banner Del-E Webb if you are going to post a promise then teach your employees the promise to begin with!!! Still Sitting in the ER as I write this, not only have we not seen any staff but I had to go search one down for the poor guy beside us who was yelling out for help due to severe bleeding. For heaven sake one would hope the staff would pay attention when some one is yelling out. At this point I would rather take my chances staying at home.

negative

This place was a true gem that I found on my brief stint in Pittsburgh. A bunch of friends and I were sitting at the double tree bar with it closing down and asking ourselves, where can we go now? I friend picks up a piece of paper with local bars in the area and he says "The Hop House, that sounds fun"...I respond "I'M DOWN!" It's hard to find bars that carry a good selection of microbrews and I'm glad the Hop House did. Delirium Tremons and Delirium Noctorum are great beers, but be careful these 10% ABV beers will get to you. Compare to bars in SF and LA, the prices at this bar are dirt cheap. I got smashed at the Hop House...the bartender could use a little pick me up in terms of attitude but at least she didn't kill my buzz.
positive