Q: positive

A: Since it's a new year, we decided we needed to get a new bed. This place is close to our house so we went in to check it out -- and I'm so glad we did! Bill, the sales guy working the floor on New Year's Day, knew more about mattresses than any human being I have ever met. Seriously, this dude was like the mattress guru or something. He educated us on all sorts of springs, cooling gels, memory foam and more. Bill treated this more like his career instead of "just a job." Mad respect for that. After spending about an hour trying out all the beds in the store, we narrowed it down to two. Bill gave us the pros and cons of each (and he did NOT try to steer us towards the most expensive ones in the store as most sales people usually do). He genuinely cared about helping us find the "right" mattress (or at least he made me feel like he cared). He was friendly, helpful and not slimy at all (he even knocked off a bit of money when we had initial sticker shock on one of the top of the line beds). Best of all, they delivered our new mattress today -- in less than 24 hours after we bought it! Our delivery window was 9 am - 12 noon and I expected to be stuck sitting in the house all day but imagine my delight when the delivery guys showed up EARLY at 8:50 with my mattress! WOOT! They even wore blue booties and everything. Consider me impressed with the service, sales team and delivery at Mattress Firm. Their prices might be higher than some places, but the mattress quality and customer service is worth the extra money. I won't ever buy a cheap mattress from Costco again.

Q: positive

A: My wife and I are traveling across the country and have had some pretty poor service. Tonight at Claim Jumpers was by far the best we've had in a long time. Our waiter was Joshua and he was awesome. He took our order quickly and was very attentive without hovering and making us feel awkward. He made sure we had everything we needed and came back often to make sure we were doing ok. If we weren't in a hurry to get back on the road I would've stopped and talked to the manager to let him know how great a job he did. Thanks for the great meal!!

Q: positive

A: It was late, well, early for the vegas after-hours eating schedule, but definitely late for oldies like myself. We walked in after a very short (thankfully) evening at a club, and I was famished. The staff here is super friendly and accommodating. It was actually a surprising experience to have been treated so nicely at an asian resto. Usually, and maybe it's due to a common language barrier, the customer service is nominal at best. Anywho their menu was impressive, with a large array of options for the picky tummy. Pricing was great, with items ranging $6-$7. The portions are definitely meant for the hungry and soon to be hungover. I ordered the pork broth/ pork/ udon noodles. I really loved this dish. The broth was clean, and didn't leave a filmy grit in my mouth. The pork just as great. Fair amount of garlic, green onions and cilantro (which I removed). Again, I thoroughly enjoyed this dish and found it quite sad that I wouldn't easily be able to find a rival in my home town. Everyone else seemed to really enjoy their meals as well. We ordered the eggrolls which were a bit girthy-er than I'd like but hey its fried and cruncy. Can't really go too wrong with that. Satisfying meal that won't leave your wallet feeling raped. I'd definitely come back.

Q: negative

A:
Seems like this place is getting worse. Instead of adding a tanning booth they should have upgraded and fixed some of the equipment. The rates are pretty high for what you get compared to other gyms. Parking here is also a real pain so you might get a workout just from having to walk from a mile away. The inside is kept really clean though so I give props to the cleaning crew who I always see working hard.