Problem: Write a positive yelp review.
A: After seeing all the other poor reviews this place has, I stand somewhat flabbergasted about how people see this place that way. Honestly, I go here once a month at minimum with a group of people, at least 6-12 at a time. The service is top-notch, we are always greeted with a smile, the managers know us by name as well as group, and the food is always on par with the iHop restaurants in upstate NY. I have rarely ever had a complaint, and if I did, the staff did their best to make sure it was corrected as quickly as possible. For a national brand that iHop is, I am not expecting 5-star meals every time, but they do fairly well with what they have.

Problem: Write a negative yelp review.
A: If I could give this place less than 1 star I would. I'll start by saying that the man at register was rude from the beginning. I ordered the 3 dark chicken plate with one side and an additional 2 sides, he than gave me my cups. When I went to fill my drinks there was no ice and the Coke was out. So I kindly asked him if he could fill/replace my request and with an attitude said "ill be right over there okay!" Blown away by the response and tone he directed towards me I patiently waited. Customers waiting in line behind us have already got there food and I ask another employee if she could kindly change the Coke and said says " okay". 20 minutes later for 3 pieces of chicken and 3 sides the woman brings us our food outside and I ask her if we could have another set of silverware. With a very nasty attitude she said " uh huh". I still do not have my Coke. So I look down at my plate and I only see 2 pieces of chicken. I go to the counter and ask for another set of silverware and let him know my order is incomplete and he finally tells me the Coke is out to just grab one from the fridge. He follows me to our table to point out that the chicken was not cut, making it still a 3 piece meal. Portion wise to me there was only 2 but I guess he's the chicken expert. Fed up I take my plate to the counter and ask for a refund of my meal. He hands me my money for just the 3 piece and I walk back to our table and notice my sister no longer wants to eat there if only she was going to eat. We than walk up to the counter again and finally ask for a full refund. He grabs her sided lunges them in the garbage can. Pretty much I didn't want to eat there from the beginning and now I really have a reason to never go there again. What really got me was that an employee could be soo rude to a customer. I am in the hospitality industry and behavior like that left me speechless and left with a terrible experience. I left hungry, didn't get refunded my full amount and most importantly wasted my time at that establishment.

Problem: Write a positive yelp review.
A:
The new and improved RigaTony's is open for business. Located in the former Tres Margaritas location in South Tempe, the restaurant looks like it has been redone from top to bottom and feels more open. There is a nice bar area and while not opened yet they are working on some outside seating just in time to enjoy the spring weather. The food is main stream down home italian. The place was busy and I asked the server and she mentioned since opening on April 1, they have had up to 2 hour waits. I am sure it will settle down but it would not hurt to call for a reservation for dinner. I will definitely be surprising a friend with a trip here for lunch. Overall a welcome addition to the neighborhood.