So great having a chipotle at San Tan Village. Speedy service. They are all young so the service is just ok. Not as friendly as I would like...maybe I'm old fashioned.

positive

I not sure what is worse. Bad service, or no service at all. However, taking a look at all the other reviews it seem the vast majority of complaints about this place. All revolve around their bad service, or lack thereof anything resembling service. Today, when I arrived with a group for a business meeting , we found ourselves waiting for so long for anyone to come over, that we eventually had to flag someone over to us. The kicker was, we had to do it many times before the "hostess" (don't say waitress, it seems they get offended by it) came over. Once there, she lied to us. Saying, that we are needed to wait to get seated, and that the place we are seated our ourselves at, is a $200 reserved table. Yeah, I did not by that. Especially seeing that this place is not exactly a high end restaurant and the table was located outside in the baking Sun. My boss decided what the hell, he will pay the $200 and it should not be a issue, since nobody is using this table anyway. Instead of accepting the money, the awful and very rude waitress... Sorry I mean hostess, made it clear she's not accepting our money and walked away. And there we sat. After, a few minutes we decided we're just gonna leave, seeing that we're not getting any service. However, before we did, my boss and a fellow co worker went to talk with the manager and found out, that they do not reserve those tables and that we are allowed to see ourselves wherever we want. I can only assume she had some kind of personal issue with us. Anyway - The damage was done .

negative

Terrible nothing tasted right. Maybe I'm spoiled because I always eat at the buffet at the Wynn but this was disgusting. What a waste. Cold eggs stale waffles fatty bacon and ham. The only saving grace was the omelette and even that was mediocre at best.

negative

Gee. I had been wanting to try this place forever! My boyfriend and I are on a hunt for our favorite burgers, so we are in the process of trying every burger place in Vegas. This one was so disappointing. I have never had staff members make me feel awkward until we ate here. From the strange hostess to our extremely awkward/rude server, the vibes were just uncomfortable. I ordered the smoke house single burger with the barbecue ranch on the side and cheese fries. My boyfriend ordered the Houston burger with an egg and grilled onions, also with cheese fries. My burger was served with regular fries and no sauce. We told the person that brought our food that we both ordered cheese fries, so she fixed that. Later when our server came by we asked her for the sauce I had ordered on the side. She was like "oh you still want that?" Lol yes I ordered it on the side".. After that she dropped our check and never came back. Even when we were completely come eating we could not find her. We tried to flag down another waitress but that failed. We got ahold of the hostess and asked to pay. She said our server had to cash us out, so we told her we haven't seen her in at least 10 minutes. Finally she came out from hiding with an attitude and cashed us out and put the check back on the table. "Thanks." Yeah, pretty rude and unprofessional. It was one of the rare moments where I considered not leaving a tip, but being in this industry doesn't allow you to do that without a guilty conscious. Aside from the terrible service the food was decent. The sourdough onion rings on my burger were different, in a good way. Even with cheese, the fries were bland. But dipping them in the barbecue ranch made them edible. We were too full to try a milkshake. I won't be returning to this location but hopefully we can try a shake at another location sometime. Food is pretty pricey, $30 for two burgers. They come with fries ($1 more for cheese fries). Good thing we had a groupon.
negative