Problem: Came in for a mani/pedi due to good deal and high Yelp rating. I was taken quickly for pedicure but technician was not friendly, cut my toes, and he seemed annoyed that I was just getting a standard pedicure and not anything more expensive. My manicure felt rushed and it's been less than 24 hours and my nails are already chipping. I won't be returning.
How would this review be described?
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A: negative

Problem: It was a frightening experience. I have been dealing with Jewel, for several years, and have always found her to be professional and knowledgeable. I sent her an email, with a file, for some copies. But when I arrived, at approximately 4:30, the woman behind the counter said that Jewel was not there, and that the copies were not made. When the phone rang and she answered it, I left the room and went outside. I cannot tolerate strong odors, and there was a strong odor of cigarette smoke, inside. I contacted her from my cell phone, in my car, from the parking lot, asking whether she could find the file. When I said that the smoke was a strong odor, she raised her voice, yelling at me, and demanded to know the exact time that the file was sent. The call ended abruptly when I heard the agitation in her voice, as she told me that I was rude, twice. And then, the door jerked open and she appeared. If you have ever faced the sight of a huge woman, you will understand that the appearance is intimidating, especially when she is angry. I am 120 pounds, and she is at least twice my size. Fortunately, I was with my husband, and she retreated back inside the shop. Later, after we had just left, she sent the following email: "As you can see I found the file you were requesting. I apologize if you think I was yelling at you. However I was not. If you would like to see the file I can print it out for you. If not then Jewel is here from 8am until 3pm." It was too late, for this type of response. It was a shame, because I have been dealing with Jewel, for years, and had always been satisfied, until now, a very disappointing experience.
How would this review be described?
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A: negative

Problem: We have been happy with the service we've received from Darren. He is very responsive and the work done was exactly what was promised. We are on a bi-weekly schedule and his crew has always been on time and efficient. I would recommend Darren and his crew.
How would this review be described?
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A: positive

Problem: This recently opened restaurant is located in the space formerly occupied by Little Buddah. The room is now more open and brighter than in the past. A spicy cabbage salad was delivered to our table while we reviewed the menu. We started off with shrimp spring rolls that were light and tasty. For entrees we chose sole filets in a fresh black bean sauce plus the chef's special chili chicken. There was an exceptionally long delay between courses so our waitress brought us a second dish of cabbage salad and eventually comped us desserts. The chicken dish was a crunchy delight though not nearly as spicy as one would believe given the quantity of red chili on the plate. The sole was tender and equally delicious. Prices are moderate for a casino restaurant and entrees are generously portioned. Our individual cheesecakes, though hardly Asian, almost brought one senior to tears. On entering I had secured a grand opening card from the hostess that was good for 25% off menu prices through October 15th.
How would this review be described?
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A:
positive