Write a multi-choice question for the following article, with the given choices and answer: Article: In all one's lifetime it is oneself that one spends the most time being with or dealing with. But it is exactly oneself that one has the least understanding of. When you are going upwards in life you tend to overestimate yourself. It seems that everything you seek for is within your reach. When you are going downhill you tend to underestimate yourself, mistaking difficulties for your own incompetence. To get a thorough understanding of oneself is to gain a correct view of oneself-aware of both one's strengths and shortages. You may look forward hopefully to the future but be sure not to expect too much, for ideals can never be fully realized. You may be courageous to meet challenges but it should be clear to you where to direct your efforts. That's to say so long as you have a perfect knowledge of yourself there won't be difficulties you can't overcome. To get a thorough understanding of oneself needs self-appreciation. Whether you think you are a towering tree or a blade of grass, a high mountain or a small stone, you represent a state of nature that has its own value. If you earnestly admire yourself you'll have a real sense of self-appreciation, which will give you confidence. As soon as you gain full confidence in yourself, you'll be enabled to fight and overcome any adversity. To get a thorough understanding of oneself also requires doing oneself a favor when it's needed. In time of sadness, do yourself a favor by sharing it with your friends so as to change a gloomy mood into a cheerful one; in time of tiredness, do yourself a favor by getting a good sleep. As you are aware, what a person physically has is but a human body that's vulnerable when exposed to the elements. So if you fall ill, it's up to you to take a good care of yourself. In a word, to get a thorough understanding of oneself is to get a full control of one's life. Then one will find one's life full of color and flavor. Options: A to realize one's shortages B not to be too proud C to gain enough self-confidence D not to go downhill Answer: C to gain enough self-confidence Question:
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Answer: Having a real sense of self-appreciation can enable one _ .

Write a multi-choice question for the following article, with the given choices and answer: Article: One morning there was a massage on the answering machine from an angry customer, complaining about her lack of service----service that had been stopped because her check had bounced. As it is my job to handle payments received, it was my duty to collect the check. As is often the case when a check bounces, I soon found that this woman's phone number was no longer in service. A check of the caller L.D told us the call had come from the manager's office of the apartment building where our customer lived. We left a message with the manager and within the hour our call was returned. I told our customer gently, sympathetically that a check she had written had been returned for lack of funds. I told her I always want to let people know about returned checks quickly because the huge fees the bank charge can cause more checks to be returned and more fees to be charged. I told her I hope she could contact the bank and get things straightened out before her problem got worse. I also told her, gently once more, that I hated to add to her problem but she would owe us a fee because the bank charges us a fee when a check is returned. She told me she had difficulties because of being on a fixed income and being in poor health. She told me she had no children but had raised several that belonged to her husband and after living with him thirty years he had left her for another woman. Finally, after she had promised to pay, I told her not only do I care about her situation, but she taught me something. When a person is angry, there may be reasons you don't know about. If you don't react with anger, you may learn what the real problem is and may in some way be able to help, if only with a little sympathy. Options: A To apologize to her B To solve her problem C To provide better service D To charge for the fees Answer: D To charge for the fees Question:
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Answer: Why did the author try to call the woman?

Write a multi-choice question for the following article, with the given choices and answer: Article: When I was quite young, my father had one of the first telephones in our neighborhood. I remember well the polished old case fastened to the wall. The shiny receiver hung on the side of the box. I was too little to reach the telephone, but used to listen with great interest when my mother used to talk to it. Then I discovered that somewhere inside the wonderful device lived an amazing person-- her name was Information Please and there was nothing she did not know. Information Please could supply anybody's number. My first personal experience with Information Please came one day while my mother was visiting a neighbor. I accidentally hit my finger with a hammer. The pain was terrible, but there didn't seem to be any reason in crying because there was no one home to give sympathy. I walked around the house sucking my hurting finger, finally arriving at the stairway--the telephone! Climbing up I unhooked the receiver and held it to my ear. "Information Please," I said. A click or two and a small clear voice spoke into my ear, "Information." "I hurt my finger..." I cried. The tears came readily enough now that I had an audience. "Isn't your mother home?" came the question. "Nobody's home but me." I sobbed. "Are you bleeding?" "No," I replied. "I hit my finger with the hammer and it hurts." "Can you open your icebox?" she asked. I said I could. "Then chip off a little piece of ice and hold it to your finger." After that I called Information Please for everything. I asked her for help with my geography and she told me where Philadelphia was. And there was the time that Petey, our pet canary died. I called Information Please and told her the sad story. She listened, and then said the usual things grown-ups say to comfort a child. But I was Why is it that birds should sing so beautifully and bring joy to all families, only to end up as a heap of feathers, feet up on the bottom of a cage? She must have sensed my deep concern, for she said quietly, "Paul, always remember that there are other worlds to sing in."... Options: A call his mother who was visiting a neighbor B call the doctor for his wounded finger C find out what exactly lived in the telephone D find someone to give him sympathy Answer: D find someone to give him sympathy Question:
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Answer:
The author picked up the telephone for the first time to _ .