Everything appeared to be fine with every channel I checked loaded . Now this morning I get a call from the same guy complaining about no guide data . After talking to him on the phone he is now missing data where I had it yesterday ( channel 281 ) and only has a few channels where the guide has populated at all . Signal strength is great on all sats and he has guide on all other receivers .

Q with options: Give answer the following question using evidence from the above passage: Why did he get the call from the same guy ?
Pick from: -The guy wanted some info on the guide; -Because he works for the TV company; -He did nt know who else to call; -The guy had his number;
Because he works for the TV company