I go to this QT when I go to pick up something at the mall because it is on the way out. It is a nice layout, newer format. I wish the iced teas and soda were on the same side instead of separated. They rotate which hot dog is 99 cents. I got tricked one time and when I checked out, the guy said that they JUST changed the hot dog on sale. Instead of letting me get it since it had just changed prices, he said he could not charge 99 cents for my non sale hot dog. So I left it at the counter, he threw it away, and I got the 99 cent one. This was a bad experience that day because the guy wasted a product and instead of making the customer (a very regular QT customer) happy so I would return and be a satisfied customer that day, he chose to waste $1.29 completely by throwing it out instead of just "losing" 30 cents by giving me the 99 cent price that had just changed recently. I found that to be odd rationalization and decision making by a QT employee. Quite unexpected. He also wasn't very nice or friendly, but more argumentative than understanding. I now go to the QT on Thunderbird instead because of this poor experience. Yes, one experience can cause a lasting effect. Employees there should be aware of this.

negative

Worst service ever from a server named, Lisa. You'd think at a $30 buffet, some form of liquid would be brought to the table in under a half hour. I've been waiting for my second orange juice for 45 minutes. This is a joke. We'll never be returning here. Food is good but service, at least from this horrible host, is awful. She shouldn't be working here. It's not even crowded...

negative

I am not very happy with this particular Edible Arrangements location. After placing an order online it says to call the delivery store to see if you can get a schedule delivery time. So after I placed my order I went ahead and did this. After talking to a woman about my delivery she said that she couldn't guarantee an exact delivery time, which is understandable, but I was wondering if I could at least request a morning time delivery. She looked at her drivers schedule and she said her driver isn't scheduled to even start delivering until 12. So I asked her if my delivery could be close to the top for the delivery address is literally 2 miles from their store and the person receiving it gets off around 3. She said she would put a note on my order and have it delivered as one of the first stops. The day of the delivery by 1:00 I new my ordered wasn't delivered, so I called the store and asked them for an update. Another woman answered and said she talked to her driver and it would be delivered in the next 30 - 45 minutes which puts the time at 1:30-1:45ish. By 2:30 I called the person who was supposed to get the SURPRISE delivery and they still did not receive it. I knew they were leaving work soon and so I wanted to call them and give them a heads up so they could receive their surprise edible arrangement before they left, this was the reason I called the day before and asked the store to have it delivered as early as possible. By 3:00 I finally received word for the person receiving the delivery that they got it. They were headed out the door when the driver showed up. What was the point in ordering this surprise delivery, going to all the work to talking to the store to have it delivered as soon as possible if I was going to have to go through the hassle of ruining the surprise and it being delivered right before the person leaves work. I was hoping since I went out of my way to communicate with the store that was literally 2 miles from the delivery stop that it would be taken care of. On a side note, why would a place delivering fruit wait so long to start sending out deliveries, especially if they have business deliveries to make. In my mind fruit is more of a breakfast thing and would make sense to be delivered in the morning time. Who wants to eat fruit for a snack, after they have just filled up on lunch? Also if its delivered to an office after lunch, im sure the person receiving the delivery is not really hungry anymore so they take it home, what is the point of getting it delivered to work if you end up taking it home because its delivered right before you end your day at work or you have already eaten for the day. These arrangements are beautiful and pretty pricy, I expected a little more from this company. My surprise delivery was completely ruined because the store couldn't take care of or didn't listen to my needs, even though they assured me they would take care of it. As a customer when you go out of your way to communicate with a company and they tell you they are going to take care of it, you shouldn't have to worry about it and check up on it. I ended up calling this company 3 times to check on my delivery and each time they told me it was getting taken care of. The surprise was ruined; my delivery wasn't delivered until the person receiving it was walking out the door and it was nothing but a huge hassle. Not impressed or satisfied at all and will probably not be ordering from Edible Arrangements again, let alone this particular delivery store.

negative

Clearly no one that has reviewed this place has ever eaten pizza before so the fact that it had bread and cheese and some canned veggies and cured meat passed for pizza. There is no amount of drunk that would have led me to believe that this pizza is good. I have eaten perfect amazing wonderful pizza, Italian style, New York style, Chicago style... HELL NO. This pizza is gross. HELL YES. I was drunk when I ate it. Yea, I ate it. But no... I could not get past the fact that the pizza was so subpar that I wanted my money back. Of course I ate it, I was wasted. But I knew, deep down, that I was being made a fool. I knew I should have gone back to my apartment and eaten a frozen pizza because it would have been far and away more delicious. The place is aptly named because I am pretty sure paradise will be no fun and thus have shitty pizza.
negative