Amazing food, great wine list and an interesting atmosphere. Love the bar/lounge!

positive

Yelp needs a -1 star rating. After writing Jiffy Lube about this matter so they would know to check their equipment and/or tech, I heard nothing from them. So I wrote the review above. Later that week I got a call from a guy at Jiffy Lube who asked me to send him a copy of the repair bill. I was surprised but I faxed him a copy. I probably should have asked "Why?" but I figured they wanted to see that I had gotten the compressor replaced so they could follow up with the Jiffy Lube shop I'd gone to. Well, today I heard from the mechanic I went to for the repairs. He wanted to know why some guy from Jiffy Lube was taking pictures of his property and asking for the parts they replaced as well as paperwork from him. Mind you: I never asked for a refund or anything from Jiffy Lube. I just complained to them via their website and later here on Yelp. So I wondered too: Why was Jiffy Lube doing this? I called back the fellow whom I'd talked to before and asked him what was going on. He told me Jiffy Lube takes complaints like this seriously and they were investigating. He also told me the mechanic was wrong, that he didn't take pictures of the place. After a 15-minute conversation that amounted to his telling me: "You haven't proven anything!" I told him he was only reinforcing why I should never do business with Jiffy Lube again. He tried to tell me he was doing this for my benefit as well as looking out for Jiffy Lube's interests, at which point I asked him: "Have you even tested your equipment?" He said no, they hadn't. So instead of starting at the source of the complaint - the Jiffy Lube branch - he went looking to acquire parts of my car without my knowledge. Jiffy Lube didn't ask me for the old parts or for more documentation. They didn't say anything to me except the one "send us the repair bill so we can look into it" phone call, until I called them back. The way this matter has been handled has *really* convinced me that Jiffy Lube is NOT worth the loyal business I've given them over the years. I will never trust them to handle another car of mine again. I can't even trust them to handle a complaint. My advice: Steer well clear of this place. It'll cost you time and money you don't want to spend.

negative

Oh XS, I hate you, yet I love you so. Your lines to get in are ridiculously long (and I'm talking about the line to get in if you're on the VIP list - God help you if you find yourself in the general admission line) and I'm fairly certain you pack yourself way past capacity as it takes luck or a swift elbow to the ribs to make your way through the throngs of beautiful partygoers. With that said, you're always a great freaking time. Your bartenders are quick, your vibe is sexy and your dance floor is where the magic happens. I'll definitely be back soon.

positive

This place keeps getting worse every time I visit. For starter's, their slices are overpriced, as are the entire pizzas. Secondly, I find the sauce too sweet. The empanadas are ok, nothing to write home about. Finally, every time I've been here, the service has been bizarre. It seems like the staff is high. They aren't necessarily rude, just clueless. Also, they like to change the rules on their "deals", which I personally find annoying. Also, they often have buddies hanging out which makes the cramped space even smaller. The only reason I go here occasionally is because it's near my building.
negative