Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Problem:After purchasing $150 dog carrier we decided to return it and get store credit; thinking we can use the $150 for food and accessories for our new puppy, right?? WRONG!!!! ""All sales are final"" we were told! They did not want to work with us at all, suggesting the reason it was final sale (which they did not bother mentioning when I paid $150 for the bag) was because of sanitary reasons. Oh there's more....the owner of the company, yes the owner...says ""my hands are tied"". WTF!!?? yes people the owner's hands are tied...boo hoo. Never going there again. I realized this place is okay with accepting my money, but not refunding or crediting me.

Petco, Petsmart and any other franchise is definitely a better place to shop. Not over priced, friendly customer service, and they stand by their products =)
Solution:
NEGATIVE