Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: Called a day before to go see a car , took the day off work to go see it , waited an hour for them to find the keys , to only tell me a while after the car was in the body shop getting fixed because bumper was hit. Talked to the manager and he was rude and arrogant, very unprofessional!!!!
Output:
negative