Place looks great but is just more of the same in Town Square. Food and service wasn't better than just ok. I thought prices were high for lunch

negative

Went here because the great reviews! I went with my three kids who r 6, 2 & 1... we waited for 45 min plus for our food to come out. The server was great but the owner suck ass. He cooks the phone orders first then to cook customer orders who r seating at his restaurant. No sorry, no nothing. . He still rather do the togo orders first. So, we waited & waited food came out half cooked or messed up. Soup came out so salty had to return it. So upset my kids end up not eating for 45 min.

negative

Had a wonderful experience!!!! We had just left a different salon because of the horrible experience we had, and didn't even get our haircut. I called an hour before closing and asked if they could squeeze in a couple of cuts. The lady on the phone was very friendly. We walked in and were seated immediately. The girls were so nice and personable. We got great cuts and had a fantastic experience. We will definitely be back in the future and will recommend this location to anyone in need. Thank you for the great customer service and fantastic haircuts!!! (Also at a much less cost then our first choice) We are super happy

positive

Vegetarian burrito AND grilled Vegetarian burritos are both made with animal lard (in the beans). One employee shrugged her shoulders, another said "that's the way it is", and a third said I'd just have to order it without the (lard) beans. Why make this naive restaurant mistake? Don't call it a vegetarian burrito if it isn't vegetarian. Just call it a veggie burrito. It's especially annoying because vegetarians tend to gravitate towards more gringo places like this one that are more likely to have vegetarian items than the more "traditional" Mexican places where lard and chicken stock is put in everything. Grilled veggie burrito had cold cheese inside. Not melted, not lukewarm, but cold. Tortilla wasn't the slightest bit warm either, just as if it was served raw. So there's this cool to the touch tortilla with cold cheese inside, and then the grilled veggies. Tables receive salsa which is nice, the hot is really more of a medium, but then a small portion of chips. The one-top next to me had the same chips portion and we had 3 in our party. Why do this to people? You're going to hear a request for more chips within the first few minutes, and people are going to wonder why the table only had one little portion in the first place. Atmosphere is clean with huge mirrors on some of the walls, and a flat panel TV on the other showing a nature documentary. A few fake Macaws hanging from the ceiling. It still has a trace of the Pick Up Stix feel that used to be here but went out of business. Ordering procedure is the same. Staff was entirely unlike most Mexican places - vast majority of people were caucasian, or gringo if you prefer, and that raises an eyebrow in an ethnic restaurant. Maybe that matters to the reader here, maybe not. On a positive note, the employees did check on tables as folks were dining, and were over the top with politeness. That's incredibly rare these days.
negative