QUES: Neighborhood Legal Services, which provides free legal services to the poor, has expanded into the San Gabriel and Pomona valleys, areas with large Asian populations, many of whom speak limited or no English. Language is their biggest obstacle, but the Asian communities' cultural isolation and service providers' lack of cultural expertise also play a part, said NLS executive director Neal Dubovitz. And with 13 percent to 15 percent of the Asian population in the U.S. living below the poverty line, NLS services are badly needed, Dubovitz said. "Although it is a significant part of the poverty population, Asians historically have not been able to participate in the services and programs available to the poor," he said. From simple telephone advice to complete legal representation in court, the agency provides free consumer, health, family, immigration, housing, public benefits and labor legal services to people who earn under $1,380 per month. Legal service providers have long served large Latino populations, who have cultural diversity but share a common language. "I remember the days when there were only a handful of people in the legal offices who spoke Spanish," Dudovitz said. "Now Spanish and English are interchangeable. Our goal is to have that for the major Asian languages as well." Before the expansion, only a few NLS lawyers spoke Asian languages, said attorney Rebecca Yee, who was hired by NLS in April 2002 to design and head the project. "Now we have people speaking Cantonese, Mandarin, Thai, Khmer (from Cambodia), Korean, Vietnamese, Japanese and Tagalog," Yee said. One of the 13 attorneys hired to work with the program is Irene Mak, a family law attorney who speaks Cantonese, Mandarin and Thai. Mak was a partner at a private law firm before she went to work for NLS two years ago, earning up to $20,000 less a year working on domestic violence cases. "The job is more satisfying than the money," said Mak, who grew up in Hong Kong and Thailand before coming to the United States. "I could use my language skills and wanted to give back to the Asian community." NLS expanded when Legal Services Corp., the federal agency that funds providers of free legal services nationwide, reduced the number of grantees in the Los Angeles area from five to three, Dudovitz said. NLS won the competitive grant over the Legal Services Program for Pasadena, San Gabriel-Pomona valleys. That boosted its client base from 16,000 to around 25,000, and NLS opened an office in El Monte.
Do you have any questions?
MY QUESTION: How do the attorneys working with the program feel about it?

QUES: Military Notification and Response. Boston Center did not follow the protocol in seeking military assistance through the prescribed chain of command. In addition to notifications within the FAA, Boston Center took the initiative, at 8:34, to contact the military through the FAA's Cape Cod facility. The center also tried to contact a former alert site in Atlantic City, unaware it had been phased out. At 8:37:52, Boston Center reached NEADS. This was the first notification received by the military-at any level-that American 11 had been hijacked: FAA: Hi. Boston Center TMU [Traffic Management Unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out. NEADS: Is this real-world or exercise? FAA: No, this is not an exercise, not a test. NEADS ordered to battle stations the two F-15 alert aircraft at Otis Air Force Base in Falmouth, Massachusetts, 153 miles away from New York City. The air defense of America began with this call. At NEADS, the report of the hijacking was relayed immediately to Battle Commander Colonel Robert Marr. After ordering the Otis fighters to battle stations, Colonel Marr phoned Major General Larry Arnold, commanding general of the First Air Force and NORAD's Continental Region. Marr sought authorization to scramble the Otis fighters. General Arnold later recalled instructing Marr to "go ahead and scramble them, and we'll get authorities later." General Arnold then called NORAD headquarters to report. F-15 fighters were scrambled at 8:46 from Otis Air Force Base.
Do you have any questions?
MY QUESTION: What was the successful sequence of communication?

QUES: Right after the Pentagon was hit, NEADS learned of another possible hijacked aircraft. It was an aircraft that in fact had not been hijacked at all. After the second World Trade Center crash, Boston Center managers recognized that both aircraft were transcontinental 767 jetliners that had departed Logan Airport. Remembering the "we have some planes" remark, Boston Center guessed that Delta 1989 might also be hijacked. Boston Center called NEADS at 9:41 and identified Delta 1989, a 767 jet that had left Logan Airport for Las Vegas, as a possible hijack. NEADS warned the FAA's Cleveland Center to watch Delta 1989. The Command Center and FAA headquarters watched it too. During the course of the morning, there were multiple erroneous reports of hijacked aircraft. The report of American 11 heading south was the first; Delta 1989 was the second. NEADS never lost track of Delta 1989, and even ordered fighter aircraft from Ohio and Michigan to intercept it. The flight never turned off its transponder. NEADS soon learned that the aircraft was not hijacked, and tracked Delta 1989 as it reversed course over Toledo, headed east, and landed in Cleveland. But another aircraft was heading toward Washington, an aircraft about which NORAD had heard nothing: United 93. United Airlines Flight 93 FAA Awareness. At 9:27, after having been in the air for 45 minutes, United 93 acknowledged a transmission from the Cleveland Center controller. This was the last normal contact the FAA had with the flight. Less than a minute later, the Cleveland controller and the pilots of aircraft in the vicinity heard "a radio transmission of unintelligible sounds of possible screaming or a struggle from an unknown origin." The controller responded, seconds later: "Somebody call Cleveland?"This was followed by a second radio transmission, with sounds of screaming.
Do you have any questions?
MY QUESTION: At what time did the last normal contact between United 93 and the FAA?

QUES: The world can be divided into three climate zones. The first climate zone is the polar zone. As it sounds, the polar zone is near earths poles. The polar zone has very long and cold winters. Brrr!!!! Near the equator is the tropical zone. The tropical zone is known for being hot and wet. Between these two zones is the temperate zone. Temperatures there tend to be mild. Its not too hot and not too cold. You might expect places near the equator to be hot and wet. Thats not always the case. Sometimes there are other factors at work. These factors can affect the local climate type or a region. Oceans and mountain ranges can have a major impact. They can greatly influence the climate of an area. Many factors influence an areas climate.
Do you have any questions?
MY QUESTION:
What can influence the climate of the area?