Given the task definition and input, reply with output. Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The hard rock hotel Chicago is not as good as they try to portray, First ill start off by saying there website is confusing and hard to navigate through. They also have rude customer service, that dont seem happy to answer your questions. There prices are so outrageously expensive for what they offer, its just ridiculous. Hard rock hotel has a good rep behind there name, but Hard rock hotel Chicago should not be included in that.
negative