I'd heard great things, decided to take my mom and sister for dinner before taking them to the airport. Booked through OpenTable for 8:30 August 9th, and got there 8:25pm. Waited a min or two and we were seated in an area that had prob a party of 16, so our table was by itself at the other end. Which we thought would make it nice and quiet. Waited a good bit to order bottled water. We had to ask the girl that wasn't our server to send our server by, we had plenty of time to decide on our order as we waited. I order the reg filet medium and my mom and sister both got the petite filet medium well. Also a few sides. Honestly I thought the prices were great, not the typical bloated a la carte prices. The place had the a/c blasted and it got cold, and I'm a guy I love the a/c but was freezing. We waited and waited... The large group finally got their food and our server said ours would be out next. Maybe the group put everyone's orders back a while. When it finally got to us it had been 70 minutes from the time of our reservation!!! As the food runner was placing the filets I couldn't tell the difference in the sizes (our server later said the petite is 6oz and the reg is 8oz pretty small in my book) I cut into mine and took a few bites and it was not medium. My mom and sisters were not medium well but theirs looked medium. Our server took her time checking on us and I showed her that mine was not medium which she agreed. She said she would talk to the chef, I said if I can be out quickly I would like a new one. She came back and said the chef told her he could make it butterfly style and have it some in 6 minutes. I said fine. Interestingly I went out with some friends a while back and we made fun of one of the guys for ordering a filet butterfly style. The filet came out and it was fine. I enjoyed it, just not the hassle. Then we were thinking of getting desserts but again waited quite a while and finally asked the other girl again and she brought the menus. Our server finally came out and we said if they dessert was quick we could do it, again we were going straight the the airport from here. It came out and it was good as well. Anyway she comp'd the dessert (of course that was the least I would expect). Total was $126 and I still tipped $20 even though I honestly shouldn't have. If I had the time I would've asked for the manager. Figured I'd email the manager later when I have time. Guess what no email or direct contact info! Since I recently moved from Summerlin to Mtn's Edge I was thinking this would be a new regular steakhouse for my wife and I, prob not!
What is the sentiment of this review?
negative