Read the article and select the best answer. Article: To: manager@ tastytreat.com.ca Date: Monday, 7 October, 3:34p.m. From: raymondyuen@ canada.net Subject: Complaint Dear Mr. Price, I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing. It was my son's birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy. Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic . When we told her that garlic does not have legs, she apologized and took the food away. We asked for the bill, expecting not to pay for my wife's meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn't believe my story and gave me a bill for three meals. I argued with him but was forced to pay. The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone. You can contact me at 742-3254 or through e-mail if you want more information. Thank you for your attention. Yours sincerely, Raymond Yuen Question: We learn from the text that last Saturday Mr. Yuen _ . Options: A: was satisfied with the restaurant. B: was disappointed with the restaurant C: had to wait for his food D: ate for the first time at the restaurant
B

Read the article and select the best answer. Article: A mobile phone is no longer just a phone -- it is also a music player, video camera and personal organizer. And mobile phones with television programming are just around the corner. But the more functions cell phone manufacturers add, the greater the amount of power the phones use and the less practical running them on lithium batteries becomes -- so the race to find a viable alternative is on. Two of the world's biggest electronics makers, Hitachi and Toshiba, are currently competing against each other to come up with an alternative, most likely to be micro fuel cells. The task has been set by Japan's second largest mobile phone provider, KDDI, which wants its customers to soon be able to use special television programming on their handsets, and has asked the two electronics companies to come up with a better power source. Hitomi Murakami, of KDDI, says battery-operated mobile phones cannot keep up with the new applications. "We're looking at various ways to expand content and services that we can provide to the people. And we don't want to have battery issues delaying us from doing that," he says. Hitachi's Atsushi Morihara says it is a critical race for both of the companies as the resulting product will have a major impact on the mobile market in the future. "We are in competition and it's up to both of us to come up with a good product. A product that will satisfy KDDI's needs. I think I can go as far to say that the winner will take all." Miniaturized direct methanol fuel cells are different batteries in that they create power instead of simply storing it. That power is made by new technology utilizing cheap methanol. If all gees to plan, come 2007, Japanese phone users will not use an electric charger to power their mobiles, they will instead carry a small bottle of methanol and with just a few squirts, they will have power for their phones. But the method has its downsides, including how passengers will be able to take small mounts of flammable methanol on airliners. Fumio Ueno of Toshiba says... Question: The lithium batteries are becoming improper for the cell phone because _ . Options: A: there is a television in the phone B: it is inconvenient to use C: it can't provide enough power D: people have found substitutes
B

(Question)
Read the article and select the best answer. Article: ." Those words were some of the last penned by George Eastman. He included them in his suicide note. They mark an ignoble end to a noble life, the leave taking of a truly great man. The same words could now be said for the company he left behind. Actually, the Eastman Kodak Company is through. It has been mismanaged financially, technologically and competitively. For 20 years, its leaders have foolishly spent down the patrimony of a century's prosperity. One of America's bedrock brands is about to disappear, the Kodak moment has passed. But George Eastman is not how he died, and the Eastman Kodak Company is not how it is being killed. Though the ends be needless and premature, they must not be allowed to overshadow the greatness that came before. Few companies have done so much good for so many people, or defined and lifted so profoundly the spirit of a nation and perhaps the world. It is impossible to understand the 20th Century without recognizing the role of the Eastman Kodak Company. Kodak served mankind through entertainment, science, national defense and the stockpiling of family memories. Kodak took us to the top of Mount Suribachi and to the Sea of Tranquility. It introduced us to the merry old Land of Oz and to stars from Charlie Chaplin to John Wayne, and Elizabeth Taylor to Tom Hanks. It showed us the shot that killed President Kennedy, and his brother bleeding out on a kitchen floor, and a fallen Martin Luther King Jr. on the hard balcony of a Memphis motel. When that sailor kissed the nurse, and when the spy planes saw missiles in Cuba, Kodak was the eyes of a nation. From the deck of the Missouri to the grandeur of Monument Valley, Kodak took us there. Virtually every significant image of the 20th Century is a gift to posterity from the Eastman Kodak Company. In an era of easy digital photography, when we can take a picture of anything at any time, we cannot imagine what life was like before George Eastman brought photography to people. Yes, there were photographers, and for relatively large... Question: Before George Eastman brought photography to people, _ . Options: A: no photos has ever been taken of people or events B: photos were very expensive and mostly taken indoors C: painting was the only way for people to keep a record of their ancestors. D: grandparents never knew what their grandchildren looked like.
(Answer)
B