The Flamingo has been the hotel to go for the past 10 years at least whenever my team goes to Vegas for conference but no more after this experience. Previously their low end rooms were ok but since they started to renovate their rooms they have ignored their non-renovated rooms to force customers to upgrade but instead this just pushes their long term customers away. The room I had which is suppose to be non-smoking has cigarette smell every time I go into the room. The first day there was no hot water and even after the engineer came, the hot water only comes if you run it for 5 minutes and only if set all the way to the hottest and then you have to tweak it back to warm afterwards or else start all over. I mean I didn't come here to live in a motel. Also it's not exactly cheap either. Sink has similar issues. When I called to guest services to complain they sounded like why the hell am I bothering them in the first place. Very poor attitude every time I called them about anything even extending my stay. My team member says his floor smelled like piss everyday. Yes the non-renovated floors look very poor. Elevators are banged up. Their food court is closed and seems like the food court restaurants moved to Bally's. My room sometimes doesn't even get made and if there's no tips for that day, they make sure you know they are not happy. Like I have small change every single day since we stay there normally for 9+ days each stay. It use to a good hotel but now it may look like a hotel but it feels and acts like a motel. Not to mention they closed off 1/3 of the parking lot and made it valet only. It was hard enough to find parking lots previously but now it's almost impossible unless you pay for valet. 80%+ of the valet parking area is empty. What a waste. So if you're driving then this hotel is not for you.
Choose the sentiment of this review?
pick from the following. (I). negative (II). positive
(I).