Problem: If you have groupon, forget about getting any service from these people. I normally do not take the time to review places because it just never occurs to me, but in this case, I am very very very very frustrated. My sister and I received a groupon as a birthday present LAST FEBRUARY from our baby brother. My sister has made repeated phone calls and visits to make an appointment and NO ONE has gotten back to us. Emails, calls, visits......it's ridiculous! Here we are coming up on a YEAR of this nonsense! We still have not even had anyone get back to us and NO ONE has been able to help us. They have basically let the groupon expire and are saying they will honor it and get back to us, but they have not! AGAIN, NO ONE WILL GET BACK TO US AND WHEN WE GO IN PERSON THEY IGNORE US. When we have asked to speak to someone in charge, they say send an email...ummmm, HOW MANY EMAILS SHOULD WE SEND? AND HOW MANY PHONE CALLS DOES IT TAKE? AND HOW MANY VISITS BEFORE SOMEONE DOES SOMETHING? I would love to go in person and let them know exactly what I think, unfortunately I live in Los Angeles, and the couple of times I was available to make the trip, they did not return calls to set an appointment. Oh and they don't answer calls either and if they do, you get to be put on hold forever and then hung up on. If you have a groupon, whatever you do, don't let them know until the end, or you'll probably never get in....this makes the list of establishments that use false advertising to get your money. It's pretty sad that this was a gift from our baby brother and we probably will never be able to redeem it and his hard earned money and kind gesture has gone to waste. Thanks GIGI, you're awful. I gave you one star because we have to in order to post...
How would this review be described?
++++++++++
A: negative

Problem: Aureilo's is one of the better pizza joints in the Valley. It is straight forward Chicago pizza. Being from Chicago, I may be a little biased, but it also means that I know quality Chicago-style thin crust when I see and taste it. I live close by, so I always do carry-out. The setting inside is nothing to write home about, but it is clean and fresh. My only knock on the pizza is the consistency is not always there. Things like the amount of sauce and how long it stays in the oven vary from pie to pie.
How would this review be described?
++++++++++
A: positive

Problem: Can't really talk about much but the poor service. We walked out after 25 minutes without any. We even told the hostess we were headed to the showroom. She said she would tell our server. We never saw a server. Too bad, the menu looked interesting.
How would this review be described?
++++++++++
A: negative

Problem: One of my favorite places to go to when visiting Las Vegas. I like going here late night for a great burger or the Buffalo Chicken sandwich which is a delight. The service has always been good and the taste is good too. They are open 24/7 so you can enjoy them anytime... The breakfast buffet is nothing special so you are better off just ordering an item from the menu in my opinion
How would this review be described?
++++++++++
A:
positive