Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: The Amalfi Hotel Chicago portrayed itself to be a luxurious comfortable place to stay. When arriving at the hotel my party and I had over a 20 minute wait just to check in. We were treated like cattle once we were able to check in at their "private" counter that their website highlights. It felt as though I was sitting with a bank teller rather than checking in. Not only did the wait and process take seemingly forever, but our reservations were completely wrong. I ended up having to settle for a double non-smoking room when I had reserved a smoking king room. Not having the room I requested and was assured was available is completely unacceptable for the high prices of this supposedly high end luxurious hotel. I was not compensated for having to switch rooms and Audrey our Experience Designer was no help at all even when we called down upon entering the room which smelled of urine and stale booze. I recommend saving a handful of money and checking into a chain hotel in the area. The Amalfi Hotel Chicago is a waste of time and money as far as I am concerned especially when I could stay at a cheaper chain hotel and get better treatment and comfort. Don't waist your time staying here.

[EX A]: negative

[EX Q]: My expectations were not high because I booked this hotel through priceline for $58 / night. An amazing deal if not for the fact that you had to wait 15 - 20 minutes for hot water. I called the front desk to tell them that there was no hot water - to which they nonchalantly replied: "try running it for 15 to 20 minutes." They forgot to tell me to keep the water running after my shower, if anyone else expected to use the shower. My boyfriend, who showered after me, had to wait another 10 minutes to get the shower warm again. To make matters worse, after room service was delivered, we called and said we needed another fork. They told us it would cost $3 ($1 for the fork, $2 for delivey charge). Absolutely ridiculous!! At least with a 1 star hotel, you get hot water. This is supposed to be a 4 star hotel. I guess you do get what you paid for - I just feel bad for the people who actually paid full price.

[EX A]: negative

[EX Q]: I've used Priceline for every trip I've made back to Chicago and I've been fortunate to have stayed in some excellent hotels downtown. This was my first and last stay at the Ambassador East. Its conveniently located near the Clark/Division stop on the El's red line. That is the best part of our experience. When we checked in we were charged additional for upgrading from a king bed to two queens. I've never had that issue at any other hotel I've stayed at. The room's decor was outdated and the TV was tiny. The hotel charges for usage of Internet. You could hear people in the hallway and when you're in the hallway you could easily hear people in the rooms. We weren't in Chicago to stay in the hotel however, for people that might want a romantic weekend this definitely isn't the place. ...read more

[EX A]:
negative