This is one of the worst Wal-Marts in the valley! Nothing is ever picked up and the fat slobs at the deli counter won't serve you and will tell you that they are closed. Then you get a manager over and the slobs already ate everything or threw it out! The lines are long, there is bad parking, and the bathrooms are absolutely dirty!
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negative

This was almost a five star until I encountered the male working the graveyard shift reception in the early hours of July 21. Now if you are American born with a lovely American accent you can probably skip this review and go with the high recommendations of others. If you are a foreigner, you may wish to read on... Overall we were highly impressed with the quality for price ratio at this hotel. The breakfast is good by hotel standards but below anything you'd find at a local diner - the free factor adds some taste to it though. The free wine, beer, cookies and coffee were all appreciated. The free nibbles with drinks are not so great but I'm not complaining as again they are all free. We stayed two nights and I was continuously mentioning to my husband that I would stay here again until we got home from downtown this morning. (Completely sober as I don't drink). We walked up to the desk and I smiled and asked the young male at reception "Excuse me, do we need a code to connect to the internet?" The reception clerk looked at me with absolute disgust and said "What?" I turned to my husband and asked him to ask for me. I felt embarrased by the way the Clerk was staring at me. He asked the same thing and the guy continued to stare at me and answed "yes" rather sarcasticly. I said to him, "Well... Could we please have the code" and he handed me a card with the code on it and turned his back on us. Now granted, I am from downunder but being married to an American I know to speak slowly and clearly when we are here visiting. Yes, I have an accent but I am still speaking English and as a paying customer I deserve the same respect as anyone else. This may sound like nothing but it really made me feel like dirt. Maybe you had to be there but my husband agreed that the Clerk had some sort of major issue. A simple "excuse me" or "could you please repeat that" would have sufficed. In general I have been amazed at the high level of acceptance and hospitality I have received during my holiday in the mid-west but the arrogant attitude I was welcomed with this morning has changed my mind about returning to the AmericInn. I would have accepted this at a small town store but this is a hotel where people with all levels of language and accents should be welcomed. Maybe the AmericInn is best suited to AmericAns... It's too bad, other than the attitude of one, I loved this place.
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negative

The shaved ice here is amazing. Good selection to choose from as well. The service however leaves much to be desired. The place is often staffed by a skeleton crew of teenagers so there is always a wait. The last time I was in, the two behind the counter were bad mouthing the owner... Very unprofessional.
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positive

I brough my car for service to this location , and waited for 15 minutes no one adknowledged me ! Service is very slow! No very friendly customer service at all! When my service contract expires i will never comeback here!
OPTIONS:
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negative