Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

The hotel lost our reservations and then couldin't accommodate what we needed. they gave us a room much smaller than we needed and when we requested something diffrerent they were unable to fulfill our request. we opted to leave the hotel and after there mistake of losing our reservations, they still charged us an early check out fee. If it wasn't for the great location of the hotel, there would be nothing positive to say/
negative