Q: This is a hotel for people who need a place to sleep for the night, and they need it cheaply, and quickly. Yes, it is supposed to be an 'extended stay' type place, but I would not recommend it for staying longer than a couple nights. The area is not a place I'd live in, but its not the worse place I've been by a long shot. Its Phoenix, and not the good part. So yeah, you pretty much know what you get. But if you're from out of town then I guess you don't. Let's just say to expect inner city atmosphere...the uneasy, look over your shoulder kind. The hotel itself is the outside kind, where you walk into your room from the outside. I don't like these kinds of places (apartments included). I guess I feel exposed or whatever. Meh. The size of the room is itty bitty. But if you're traveling by yourself, then it is adequate. The bathroom is also small but good enough for what you gotta do. The bed in mine was a queen size. And there is a small kitchenette. Cleanliness? This is where I had my problem. I saw a few roaches. I am not an uppity person, but I'd rather not pay to sleep with roaches...even if I'm not paying that much. I found one in the kitchenette sink which fled behind the coffee pot, then into the cabinet, then under the stovetop. Another one was found coming out of the drain in the shower. Maybe two roaches aren't bad for most people especially considering where I was and how much I was spending...but that's one too many for me. The roaches were, however, the only cleanliness issue I had. Comfort? Uhm....the bed felt like a box, but its better than having nowhere to sleep at all. It creaked and groaned like the dickens, though. There was a nice little table to use as a desk/dining table/ironing board. The 'sitting chair' in the room I used as a place to put my stuff so I wouldn't have to sit everything on the floor and risk carrying roaches around with me. Features? The kitchenette was nice to have even though I didn't use it. It has a little 2 burner stovetop, a little sink, a little fridge, a little coffee maker, and a little microwave. Pots, pans, and utensils were also supplied. I didn't inspect the cleanliness of any of that stuff cause I knew I wouldn't use them...and roaches had probably skimpered over it all anyway. The tv was little, like a 13 inch. It had Showtime stations, and a bunch of others like TNT, TBS, all the ESPN you could want, Cartoon Network, and the regular stations. There were more but nothing I watch. There was no iron, which sucked. Service? I didn't get it. Room service only comes by on the 6th or 7th day. So if you need new towels, toilet paper, shampoo and the like, you had to go to the office to get it. And there was no garbage can in the room other than a tiny one in the bathroom...so all my garbage went in a Walmart bag. Then another Walmart bag. And another. When I left, I had three bags of garbage sitting for them. I had noisy neighbors my entire stay. I have no idea what they were throwing around at 3am. Its like they were stomping whenever they walked. And someone MUST have been banging on the walls somewhere nearby. So peaceful, it ain't. I found a different, better hotel along the way and checked out of here a few days early. They refunded my money without even blinking. So... If you're in a bind like I am and money is an issue, this will suit your needs. There were only 2 roaches in my 3 days there. The kitchenette is a great value. If you don't mind the area then this is a decent choice.

A: negative

Q: Waited forever for my order to be taken, forever to receive it. Of course. ..it was horrible. I dont know what part of the chicken I was given, but it was not a wing. Almost $9 for a 3 piece combo that should have been wings. At least everything was hot. That's the only reason I am not giving one star.

A: negative

Q: After renting a vehicle & adding insurance which I had paid 3 days upfront @ $20.99 per day (a total of $72.61) I begin to notice that they also began taking different amounts out of my account daily ($24/$25/$25) after the 3day rental period I went down there and had the insurance taken off of my rental by Robert who gave me no paper work with the discontinued insurance info. The next day they AGAIN had taken out an additional $25 so I returned the vehicle, spoke with the no good CS manager "Jennifer" who made no sense and instead gave me excuse after excuse as to why I was charged for 7days after having the vehicle for a total of 5. The best she could say was "I know it seems confusing" lol. Now to top the cake, almost a week goes by only to see that they charged my account another $145.21 which I of course filed a claim a disputed the charge. However bottom line is I wasn't the only one as I came across 655 consumer complaints against "hertz" in just a years time which a lot of these had been similar cases. As long as I live I will NEVER again rent a car from Hertz and advise others to do the same to avoid this type of inconvenience. STICK WITH ENTERPRISE EVERYONE! I've rented several cars from them and not once have I had an issue.

A:
negative