Given the task definition, example input & output, solve the new input case.
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Example: This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Output: POSITIVE
The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.

New input case for you: If I could give super shuttle ZERO stars, I would!

My first (and last) experience was absolutely HORRIBLE!

The supershuttle representative at the airport entered my hotel information incorrectly to the dispatcher, which I found out as we were leaving PHX. Whatever, honest mistake.

What was appalling was that the driver of the van had a complete lack of customer service in remedying this error, which was caused by their own employee! Even though she was driving other passengers to hotels in Scottsdale, she insisted that she had to take me hotel listed on her iPad, even though it was the wrong one in Tempe. She wouldn't even take me back to the airport to catch another shuttle! On top of it all, she kept my voucher (prepaid for shuttle on viator), making me pay for the service to the completely wrong hotel! Her last words, NOT an ""I'm sorry"" but a ""good luck!"" I can't believe she would treat me this way! There was absolutely no logical thought on her behalf nor any gesture of basic customer service!

I ended up taking a taxi to the correct hotel after being dropped off at the wrong one, and the taxi driver proceeded to tell me that he had previously worked for super shuttle and that he quit since they were such a TERRIBLE company!

After reading all of your reviews, I am sadly not surprised that I was treated so poorly! This was by far the WORST customer service I have ever received from any company!
Output:
NEGATIVE