Detailed Instructions: In this task, you will be presented with a context from an academic paper and you have to write an answerable question based on the context. Your questions can be extractive, abstractive, or yes-no questions.
Problem:We apply Han to such conversations in a sequential manner by feeding each user turn to Han as they occur, to determine if the conversation should escalate. If so, the user will be transferred to a live chat representative to continue the conversation. The user must wait for the human representative to review the IVA chat history and resume the failed task.
Solution:
How do they gather human reviews?