Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:Plain and simple, Anker stands behind what they sell.<br /><br />People that complain are doing so just because they want to complain, or because they are not smart enough to keep records or figure out how to navigate Amazon.com.<br /><br />I originally bought this USB hub in September 2013. I have had a few USB hubs burn up in the past, it will eventually happen.... that is why I prefer to use external hubs instead of plugging up every port possible on my PC.<br /><br />As luck would have it, this USB hub just died yesterday - a little over 5 months from the day I received the product. I went to Anker's website to find their service center phone number, called them up... and guess what? In just a few short minutes I was guaranteed they were shipping me the new upgraded version (as the model # I purchased was discontinued) and also an RMA to send this defective one back.<br /><br />Hello? How can anybody complain? Most electronics are usually only warrantied 30 to 90 days without an extended warranty (which is not offered many times) but here it is over 150 days and they going to replace it with no extra charges.<br /><br />THANK YOU ANKER! I am very happy to have made a purchase decision with a company that stands behind their products!
Solution:
Positive Review