In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

[EX Q]: F: Hi, I have a reservation under the name Sally. ,M: Hi, Sally, a room for 12 people at 7:30 PM. Is that right? ,F: Yes, we've got two more people coming, though. Is that OK?
(A) M: OK. That's 12 people in total, that's fine. (B) M: Oh, you'll have 16 people having dinner together. The room will fit. (C) M: I didn't hear you. Please could you tell me again? (D) M: So you're a group of 14 people. No problem. The room is big enough.
[EX A]: D

[EX Q]: M: Hello. This is the China Telephone Company. What can I do for you? ,F: Is this the Complaints Department? ,M: Yes, it is. ,F: I want to complain about the bill I received this month. I don't think I've made that many phone calls. Have their rates gone up? There must be a mistake in your billing.
(A) M: Why do you think the telephone bill was not accurate? How much is ti? (B) M: Yes, your telephone line was always busy. But you still got a low bill, that's strange. (C) M: Do you mean that the telephone call was not clear. As IT department, I'll help you to solve it. (D) M: I'm sorry, I didn't understand. Could you repeat a little louder, please?
[EX A]: A

[EX Q]: M: Hi, what can I do for you? ,F: I'd like to send this package to France. Can it be delivered in the next 5 days? ,M: Yes, we offer an overnight service. It'll cost $70. ,F: Ah, that's a bit expensive. Do you have a 3 days service? ,M: No, but we can get your package to France in one week for $40. ,F: Well, that sounds good. I'll take that. Is the service guaranteed?
(A) M: Yes, of course, and please check your information, you package will reach France in one week. (B) M: Just a minute! I do not quite follow what you are saying, would you mind repeating that? (C) M: Sure it is, please check again, you ordered a 3 days service and it costs $100. (D) M: Sure it is, let me check your information, and you package will reach France in one week which costs $150.
[EX A]:
A