Problem: Meh. I've experienced better. Okay, I have huge issues with what most Italian cuisine out there poses to be. Don't give me a meal that anyone can make with a decent understanding of how their kitchen and a grocery store work... and then do like a 400% mark-up on the price. Worse still, it's becoming increasingly difficult to find a place that use fresh ingredients and makes things from scratch. Otherwise, last I checked, a box of pasta and a can of tomatoes were pretty darn cheap. In another words, I crave authenticity and value (I know: those two don't always play well with each other), and as usual, this Italian left me disappointed. This place came highly recommended to me as good, fairly priced Italian food. The chicken cannelloni were talked up so much, that three, out of the five of us, ordered it. For $12 a plate, I expect more than just two standard cannelloni (even if just a side salad or something), especially if the chicken was pretty dry -- if I were to guess, a consequence of prefabrication. Yet to its credit, the bechamel sauce had perfect consistency and wasn't too rich. Luckily the bread, oil, and balsamic were gratis so I could at least get my fill. Looking at the menu, I will say the prices aren't as bad as most culprits, yet the quality could be taken up a notch to meet them. Also, the ambiance deserves a note. Italian places usually goes in one of two directions: a Tuscan kitchen motif or a Sicilian mafia motif. While the former tends to be more intimate, the latter, like this establishment, tends to be classier. The booths have ample leg as well as elbow room. I would call the lighting romantic without being too dim. The hostess was delightfully bubbly. Service by the waitress was spot on without any deficiencies or commendations of note. Despite my trepidations, I might find myself here again.
How would this review be described?
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A: negative

Problem: Very unhappy with this restaurant. Service is good, drinks are strong, but choices are tired, entree was a little dried out and chewy,, including the cheese topping the chicken (when will I learn?!). Three drinks, two entrees, coffee were $100. Next time, I will take a taxi to a Yelp 5 star choice. Or walk to Coco's.
How would this review be described?
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A: negative

Problem: Good food and good service. The Olive oil they used was really flavorfull. Felt the prices were higher than the quality and quantity of food given or would have gave a 5.
How would this review be described?
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A: positive

Problem: Rude uncaring staff at this place. I can understand why this hotel company as not made a profit in 6 years. I would have guessed a monkey is in charge with no idea what he is doing! The first issue was I booked a room with 2 queen beds and was given a room with 2 doubles. The room is tiny and reminds me of a college dorm room. I called the front desk and was told that's the way it is now. Great service! The second issue was checking in. They have no lines you just stand someplace in front of the desk and hope to be next. People are all over wondering what to do. The third issue was only 3 elevators work in the whole building. The place normally has 11 elevators so imagine the wait times. Each time we dared to go to the room it was a 20 minute wait each way. The 4th problem I had was they did away with platinum members checking in VIP. It's an inconvenience and slap in the face to people that spend thousands at this property to get a benefit taken away. I forgot the swimming pool is also closed due to remodel but they don't tell you till they get your money.
How would this review be described?
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A:
negative