How might one describe the sentiment of this review?
I tried the place for the first time this morning and ordered a red velvet bagel. It took a while for them to toast it and when I got my order, the bagel was burnt. The lady said she will give me a new one and after 20 mins waiting, I still didn't get my bagel because she forgot about my order. The food looks very good but service sucks. So disappointed!...Options:
a). negative.
b). positive. I think the answer is
a).