Choose your answer: is the following review positive or negative?

For those who like short and sweet reviews: I wrote a short bottom line paragraph you'll find at the bottom of this post. I have been on the search for complete natural hair care for about 2 years now. I used to frequent whole foods and sprouts to try all of their shampoos, conditioners, deep conditioners, etc. I would ALWAYS read the ingredients to make sure things like fragrance, parabens, sulfates and alchohols were not in my hair care (I just graduated from a chemistry program and I would prefer these ingredients were not in my hair care because of the damage of these chemicals cause to your hair over along period of time. Ok, so I walk into lush. My first impression of the place was very positive: the smell was wonderful, the employees were nice (somewhat pushy however I like to shop in complete solitude so probably a normal amount of customer service was provided) and their products were presented In a very cool and trendy manner. I absolutely LOVED the fact that they recycled their containers and did not conduct animal testing. I was so in love with the store front that I was deterred from my normal product-buying routine and confided in an employee to help me pick out a product that was right for my hair. I have really coarse, curly, thick and long hair (it is beautiful naturally but a pain to keep my hair from friZzing and feeling dry). I told the employee all of my troubles and she seemed to have a solution to my hair troubles. I listened to the ingredients that were highlighted by the employee assisting me and I was in love: fresh egg, essential oils, etc. I asked the employee if there were any sulfates, alchohols or parabens. She was insistent there were none of those chemicals and it would be against everything the company is for. I dump around 150$ for some shampoo and conditioner (fairly traded honey and retread),some bathbombs for Christmas, and a skin product (skindrink). I was eager to try my new hair and skin product. The product was awesome for the first couple uses then hell unleashed around the third time I used it. My hair was SUPER dry and frizzy more so than ever before so I dumped my homemade hair oil to counteract this hair disaster. I use it again and it gets worse! I like blew through the hair conditioner I got in 2 weeks because my hair was so dry. I go back and tell them what happened and what do they have to fix it. They told me that the product they gave me in the first place was the best hydrating stuff they had and recommended that and a hair mask. So I bought the hair mask and another conditioner (I tried American cream) and tried again. It was a repeat of the last batch of products I bought. Great for a couple uses then complete dryness! I was so confused I then finally looked at every ingredient! I was so disappointed! A bunch of ingredients that I had sworn off were in the products I have bought! To list a few: Parabens, fragrance, sulfates, and alcohols! I was in consumer shock from what I was reading. Why would the employees not know that this stuff is in their products that they are pimping out to be natural, organic and good for you!? BOTTOM LINE: I am so upset with this company and I'm out for blood. As a consumer I feel like this company is fraudulent and takes advantage of the organic/all natural trend just to make a quick buck, screwing over people who actually care. I sunk about 200$ in 4 weeks in this company behind a smoke screen that this company created for their subpar products and employees. I would not recommend this company to anyone and will never step foot inside this company again. As a side note: the FDA has not regulated hair care since the 50's. Don't be an ignoramus like me and read your labels before buying product from seemingly well-intentioned companies. It is sad that as a consumer society we cannot trust companies any longer.

Choose your answer from:
[+] negative
[+] positive
negative