We bought timeshare from Westgate Planet Hollywood but now Hilton operates as Elara. Location and room is great. Love the room 37th floor and view to north. Guess they only make up and clean room once in 7 days. We had to call multiple times and they even transfered us to Orlando. Bottom line BAD HOUSEKEEPING think we are getting shaft because we bought from Westgate and now Hilton took over. Had to call multiple times to get more towels and toilet paper for a REFRESH but no housekeeping. Great building but bad people at Hilton. Room and view 5 star with housekeeping 1 star. HILTON NOT GOOD

negative

Please whatever you do don't come to San Francisco a $50 corkage fee is just not going to work out in San Francisco Santa Rosa bay area we are wine country please do not offend or wine with your $50 corkage fee. Our family came to Las Vegas this weekend for the CES show when we walked in with three premium bottles of wine and we were told it was a $50 per bottle corkage fee no exceptions the minimum bottle on the menu was $99 we had planned on spending in the neighborhood of four to $500 on our meal because of the corkage fee we will not recommend this place to our friends and family there are too many good places to eat in Las Vegas and the San Francisco Bay area so we moved over to Borders grill in the Mandalay Bay service was great the corkage fee is reasonable and we are having so much fun so have a good time bona petite and have a glass of wine on me. Pardon my lack of punctuation I am using speech to text

negative

Holy crap. I have never had more delicious chicken fingers in my life. And the sauce! Not to mention the bread! It's dangerous that this place is right next to where I work!

positive

Honestly, I don't know if I will go back here. I walked in and there was nobody inside but the staff. We decided to do all you can eat and the waitress told us we could do half orders which I always like, you can try more and not have to worry about eating a lot of something that wasn't good. Halfway through our lunch though the sushi chef said "no more half rolls!" Is it so much harder to make a half portion or something. Like I said, we were the only ones in the restaurant so we definitely weren't adding to his blistering workload. Next the quality of the fish was questionable. The tuna poke had strands in it equivalent to the gristle, or cartilage, in meat. All the fish lacked flavor, had a poor texture and worst of all, everything was literally room temperature. That is the last thing you want when eating sushi. The staff worked slowly, again, only customers in the restaurant, the waitress offered no recommendations because "I don't eat sushi." Needless to say, I probably won't be going back even with all of their "eat here we are new" ploys and specials.
negative