In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Let me give you an example: My cat won't touch these. My dog, however, chews them and makes a mess all over the carpet and I can't get the shredded sticks out! Messy. Waste of money!
The answer to this example can be: Cat hates them
Here is why: It's a correct summary because the owner's cat hated the product.

OK. solve this:
Item was recieved damaged and am have a real hard time trying to get it replaced . I am on the verge of canceling my prime subscription . I call customer service and someone speaks to me from another country I can hardly understand what the person is saying . I ask to speak with someone in the U.S and I get put on hold I am not liking Amazon. Horrible experience.
Answer:
Dissatisfied Customer. getting the run around trying to return a product .