You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
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Question: I've called at least 10 times in the past 3 days (to only receive voicemail) and left multiple messages to confirm my appointment. No response. Horrible customer service!

Answer: negative

Question: Horrible! We went on a Saturday night and the bar was loud and busy. Our party of 4 each ordered an entree, the food was bland and my chicken mac and cheese was so tough and dry that I had problems cutting it. The waitress clearly did not know the menu and forgot that my entree and my sons came with a salad, which I never got. The food is nothing to rave about, most of it seemed precooked. The prices are ridiculous for the quality of food, we spent almost $60 on a horrible meal and I hope I can help others avoid doing the same.

Answer: negative

Question: Fun izakaya atmosphere, good selection, but sort of feels like a Japanese food theme parkThe menu is extensive and features many of my favorite Japanese dishes. Overall, the food is usually quite good, but occasionally the flavor, quality, and portions can be inconsistent. Part of the issue might be that by trying to execute on so many different types of Japanese cuisine, they can't be excellent at all of them. There are other spots in Portland that do individual dishes (e.g., sushi, ramen) better, but none that offer a one-stop-shop of so many types of Japanese food.They have decent sushi, but it's the other menu items that keep us coming back (it's similar to Maneki in Seattle in that way).The yakitori-style skewer options were especially good with the tsukune (ground chicken) and pork belly (technically not yakitori since it's not chicken) becoming favorites.It has a fun, lively, izakaya vibe, but the furnishings and extensive menu sometimes make it feel like a caricature of a Japanese restaurant.Early and late happy hours are good times to sample across their menu (fewer choices than their regular menu but still a lot more variety than most happy hours)Service is usually good, but can be slow when the restaurant is really busy, especially at dinner. Waits for a table can be very long.

Answer:
positive