Part 1. Definition
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Part 2. Example
This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Answer: POSITIVE
Explanation: The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.
Part 3. Exercise
I can't believe they have the brass to use the word ""Communications"" in their name. Trying to communicate with this company is worse than having a tax audit and root canal in one day.

No email communication available.. how lame is that? Online (offshore) chat support folks are nice enough but so un-empowered to help that you might as well talk to a Furby.

So that leaves driving to their store (seriously, just to talk to someone for, like, 5 to 10 sentences?) OR you can call and hang on hold for 30 minutes listening to a tape telling you to ""step up to the DIGITAL AGE"" blah blah blah.

OTHER companies often will take your number and then call you back when a rep is available, but not Cox COMMUNICATIONS, no sireebob!! YOUR time is worthless.

Every day they bombard you with ads via US mail, online, in New Times and all the papers, billboards even...trying to get your business. Their pricing commitments are verbal, that way they can try to pull a fast one when you get your first bill.

Assuming they don't get away with the bait and switch, they will stick it to you after the 6 month teaser rate. They at least double what you pay.

But they have no choice but to rip you off...how else can they pay for all those ads?
Answer:
NEGATIVE