Teacher:In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Teacher: Now, understand the problem? Solve this instance: We purchased my wedding set at a location in Tulsa in the mall. The salesperson was awesome! In fact, we returned on our anniversary and upgraded my stone. Unfortunately they closed most of their locations and we had to mail my rings in to get checked every 6 months to keep the lifetime warranty that we paid for. When we moved to AZ, I was excited to find a location in Paradise Valley mall. Originally my center stone was 5/8 ct and we upgraded to 1.1 ct, but they used the same prongs. My stone came loose and almost fell out at least 5-7 times over a 4 year period. Well they closed the PV location so I went to this location in Fry's Marketplace. The staff seemed nice. I had my rings checked in May and the stone was loose again and they had to keep it for a week to fix it. I explained my ongoing problem with the stone and my fear of losing it. I told them that if it happened again I wanted a new prong put on. I went to have my rings checked on 12/14 (which ironically was our anniversary) and the stone was loose and they had to keep it to put a new prong on. Katherine assured me the ring would be ready in 48 hours and if they had to order a prong, it would be 72 hours. I wasn't happy about this and let her know my frustration and that we live at Anthem and it's quite a drive to come back for the rings. I actually spent $326 on 2 necklaces and left. I called on 12/17 and spoke to Katherine and she told me my rings were ready. My husband drove all the way over and they were NOT ready! In fact they told him they had to order the prong and it wouldn't even be there until Thursday and the ring wouldn't be ready until Friday or Saturday. The Sales rep had nerve to tell my husband that there was no pick up date on the ticket and we should have called first. Really? So I called and spoke to Mannette who informed me that I would need to call and speak to Katherine tomorrow. I expressed how upset I was and that I feel the ring we purchased for $7500 is junk and I want some sort of compensation. She informed me they could mail it to me. Are you kidding?? I will be calling corporate tomorrow and I will be receiving some type of compensation. That's the bottom line.
Student:
NEGATIVE