Problem: Checked in for my daughter 13th birthday night going to the Miley Cyrus concert. I got the Penthouse Suite. I am a local and stay at hotels on the strip for quick getaways all the time. I worked all day and while my daughter was getting ready I opened the mini bar to have a cold beer. None to be found only soda and water. I called the front desk to have the girl laugh as I let her know my mini bar wasn't stocked. I stay at many MGM properties and have never had anyone check me in with such a slow pace and no service skills. Room service couldn't do a birthday cake because "we don't have a baker on staff for the weekends" Valet shouted at me after I got out of my vehicle and was getting the suitcases out because he was moving the line and wanted me to get back in my car and move it for him. Don't they drive cars for a job? The elevator didn't work with our room key in it. We rode the elevator up and down four times before getting to our floor. I will never step foot into this hotel again and letting my whole network of friends family and clients know not to come here.
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A: negative

Problem: What happened to this place? My husband I just went to lunch and it took forever to get our food. There were only a few people in there and we couldn't even get our beer within 10min. The brisket is still fantastic but we won't be back due to TERRIBLE service.
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A: negative

Problem: I don't think I will ever eat here again. The bill for four of us for lunch was almost $200 and the food was mediocre. Our well drinks tasted watered down and the lunch portions were very small, leaving us hungry. If I'm going to pay $24 for a specialty margarita, I expect it to be delicious. They used cheap tequilla and it tasted watered down. I had the chicken sandwich which was supposed to come with chipotle mayo. I think they used a very small dab. The chicken was over cooked, leaving me with a dry mouth. The other three people I was with weren't impressed either. Service was mediocre.
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A: negative

Problem: I bought a Groupon for these people and couldn't ever reach them to schedule my appointment! I left several messages and no one even bothered to return my call. So disappointing. Don't bother with them!!!
How would this review be described?
OPTIONS:
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A:
negative