Problem: Employees complaining about you for a custom order when you drive up, take over 8 minutes to bring it, act offended again when you tell them that they got the order wrong, and then hesitate to correct the problem. The sad part is we have run I to similar problems with this location several times.
How would this review be described?
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A: negative

Problem: The food was good... but the service was just abysmal. I know that I go through a good bit of water in a meal, but is it that hard to fill my water glass? Just over all disapointment.
How would this review be described?
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A: negative

Problem: I have been to this salon at least 15 times for pedicures, and each time it is ok, for the price. However today is the last time I will ever give them my money. I walked in, and didn't have to wait at all. I used the restroom before I sat down, and there was NO hand soap in the bathroom! GROSS. I rationalized it in my mind because they were wearing gloves, but then I realized they weren't even changing them between clients. When the girl started on my pedicure she was aggressively clipping the skin around my nails and it really hurt! Then, she dragged the nail file rapidly across the tender skin she had just clipped too deep. Ouchhhh. It's hard to explain, but when it came time to polish, she grabbed each of my toes by the front between her thumb and her extremely sharp nail on her pointer finger. Her nail, of questionable cleanliness, (don't know where the gloves went...) was cutting into the raw skin in front of my nails and it was extremely painful. I told her that it hurt, and she would stop for a second but then go right back to it. The polish wound up super thick and not smooth, and as she was taking the toe separators out, she stuck her finger right into the polish on my big toe. She haphazardly tried to fix it, but I lied and said to just leave it, I had to get going. I couldn't stand to have her nasty nail slicing into my skin any longer and I was frustrated by this waste of time and money. I came right home and repainted my nails myself and washed my feet thoroughly! Exclusive Nails is just down the street and though they aren't open on Sundays or Mondays, they have FAR superior service and cleanliness standards and their pedicures are only $2 more than at Pretty Nails. I will be going there from now on for my pedicures.
How would this review be described?
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A: negative

Problem: I was on a mission that night. My eye was on the prize. If I was going to spend $30 on a buffet, I was going to bring out the big guns. I saw what I had expected. Various steaks and fancier meats, assorted pasta dishes, sushi, but then something caught the corner of my eye. I lurked forward, skeptical, pondering if I had witnessed the "real deal." As I got closer, the excitement built until I knew for sure what I had found. The mother of all finds. Something that I had never eaten at a buffet before... ALASKAN KING CRAB I could barely contain myself. There were a few people in front of me who were taking their sweet time picking up those deliciously huge crab legs and I gave them my evilest eye. Finally, I had made it to the front and started to pile my plate with crab legs. It was glorious. The crab legs were already cracked in half for you, so you didn't have to work to get your crab meat. It was instant gratification that I had never felt while eating crab. I really liked it. The huge downside were that the legs were cold, but you can't always win. I calculated that around my 3rd plate of crabs, that I was near getting my money's worth. So, I decided to venture off and try some of the other items. The prime rib was dry and the chicken wellington really didn't impress me. I went back to the crab legs. That being said, the experience was worth it. Vegas buffet's really did meet my expectations and I'm anxious to try the others as well.
How would this review be described?
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A:
positive