I wrote a letter to them to advise them of poor care & received a response. Their response contained false information regarding my stay and when I responded to that they ignored me.
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negative

My stay was terrible. I checked into my room and it was a sauna. I requested a different room because the air didn't work, but none were available (they had already upgraded my room because it was overbooked and were too cheap to provide a further upgrade). Luckily I had planned to go out and was not staying in the room at that time as it was uninhabitable. I requested a room change but was refused. She had maintenance fix the air conditioner and it rattled all weekend. Guests should be informed that the "soaking" tub, is just that and should be advised that the jets do not work and will in fact spray water everywhere. When I informed the front desk at check out her response was to the tone of "duh its a soaking tub they're not supposed to work". The tub stopper didn't work either so best I could do was leave the water running and soak my feet; no I didn't call maintenance. There's nothing worse than having to rearrange your stay to accommodate time for maintenance to fix things that should be working at check-in. The price is a bit high for the off-strip location. Might be ok if you get a well-maintained room.
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negative

I went to Freeway by recommendation of USAA, looking for a new Cruze. Rolled in at 1330 today with a severely upside-down trade, not much cash down, and iffy credit. Rolled out at 1700 with a 2012 Cruze LS with 32 miles on the clock and completely reasonable payments. Thanks to David Daniels (sales) and Tracy Soli (finance) for the most painless car-buying experience I've ever had. The whole process was pressure-free and comfortable.
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positive

Closed at 2am instead of its advertised 3am... We saw people inside and the waiters saw us, but ignored us. Change your closing time to 2am so people won't be trying to come at 2:15am to a closed establishment.
OPTIONS:
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negative