Horrible horrible service. The cashier/order taker was not welcoming. It's was my first time and my two other friends first time to this location. The cashier was not helpful in answering our questions about the menu. My friend orders Pulled Pork sandwiches everywhere she goes. Se said this was the driest sandwich she ever ordered. She's pregnant so you know her taste buds are on point. The man behind the counter (the chef) was rude as heck. He was rushing my friend to order so I said Nah we ain't eating here. Then he seemed to be pissed off so I grabbed both my girls and we went next door to Dairy Queens for a hotdog. Needless to say we are never ever going back to this unpleasant food joint. I don't recommend this place to anyone. No welcoming feel.
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negative

Worst Honey chicken , fried rice was just ok, seems quality has gone down since my last visit
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negative

My Letter to Fat Tuesday's Corporate Office: Good Afternoon, I am writing in regards to the horrible customer service that was given to us at your Las Vegas, MGM location this past Sunday-9/8/13. We were treated horribly by one of your servers; I believe her name was Jennifer. This was the first time we visited your location and we were very excited to try one of your infamous drinks on our vacation. Jennifer was the server that day and it was pretty slow when we came by. Jennifer was the only server and there was another group of people there before us-4 young men. Jennifer was very hospitable to them, she had even been chatting with the gentleman when we arrived. My group and I waited patiently, chatting amongst ourselves while she assisted them. After about 5-7 minutes, she still had not acknowledged us and was still having conversation with the young men while she made their drinks. My friends stayed waiting for her on one end of the bar, while I got up and walked over to her. I stood there waiting for a few minutes, and finally sat down right in front of Jennifer to get her attention-after all we just wanted to quickly grab our drinks and head on our way for our plans that day. Jennifer never looked up at me, or even said a word. The whole time I was sitting there, I started to grow very angry-I couldn't believe she was not even acknowledging that I was there. I even observed her get on her cell phone while making more drinks for the same 4 gentlemen and she just kept chatting away. At this point my friends said forget it; they didn't want a drink from Fat Tuesday's anymore. Unfortunately, one gal we were with still wanted to try one of the Fat Tuesday specials...so I stayed waiting in front of Jennifer. After about 10-12 minutes of sitting in front of her, she finally came to me and asked what I wanted. I told her and she asked what flavor I would like, so I told her "actually it is for the girl down there (I gestured to the other end of the bar), so I am not sure. I was just sitting here to get your help, but you can ask her." Jennifer still not moving from where the young men were, proceeded to tell me that she needs to see everyone's ID's and I said, "sure, they (gestured again to where my friend's were-a few steps away at the other end of the bar) will show you their ID's". I then walked to the other end of the bar where my friends were and thought Jennifer was following me. I was shocked when I looked up and saw she was still sitting there talking to the young men. Finally one of my friends yelled to her, "hello, can we please get some help here?", that is when Jennifer-your staff, shouted back to where we were sitting and said "I NEED TO SEE YOUR ID's!" This made all of us so upset. We all had no problem presenting our ID's, but Jennifer never even made the attempt to walk over to us to see our ID's or ask us what we would like. Is this the way you train your staff? This was our first time there, and this is how we were treated...we felt awful. Not a great way to start our vacation. My apologies if we were interrupting Jennifer's conversation with these gentlemen, but it is my experience that if you are working in the establishment-ALL of your customers should be assisted in a timely manner, not to mention with excellent customer service so they would be left with the great feeling of wanting to come back again. This was not the case here and I am hoping that with my message, management would address this situation in a fair and reasonable manner. Thank you for your time and I hope to hear from you soon.
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negative

I came here for their bubble tea, and it was so expensive!!!!!!!!!!!!! 5 bucks for a tiny little cup!!!!!!!! WT----?!!! my dear friends, listen to me, do not waste your money on the bubble tea, it was not worth the money. Food-wise, i haven't tried too many dishes yet, but the burrito is pretty good (i like the rice, its sticky and fresh). The restaurant is pretty, and they sell cute Asian snacks in the front. Shrimp chips, candy bars, stuff like that. Nice touch!
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negative