Problem: A few highlights from my 3 day stay here: -The faucet leaks. -The towels are small, thin, threadbare, and horrible scratchy. -The shower is weak. -The air conditioner works, but it extremely noisy. -The free breakfast is inedible (and I'm not a picky eater). -The TV is an old tube-type. -The key card to enter the room only works half the time. -The hotel lobby and stairs are not air conditioned, and are extremely hot to walk through. -No elevator -- only stairs. -The bed was quite uncomfortable. -The free WiFi is insanely slow. It feels like dial up. You certainly cannot stream Netflix or any video here. And forget about downloading large files for work. -The walls are paper thin and you can hear the TV and conversations in the rooms adjacent to you. -Far too expensive for such a crappy hotel. I've been traveling for 30 years, and I've never stayed in a worse hotel than this. Ever. If you are unlucky enough to find yourself having to go to Phoenix (a city so horrid I imagine one doesn't go there by choice), seek another hotel. Apparently, hotels are in demand in this mistake-in-the-desert city, so they can get away charging $135+ a night here. For what you get, it should be $30/night. Of course, the best solution is to avoid Phoenix altogether. It's full of old people and young white trash from the south. And everyone fucking smokes around here. With their babies in their arms. Ugh. Horrible people. Horrible city. Unless you're white trash, then you'll feel right at home.
How would this review be described?
++++++++++
A: negative

Problem: What a fun night we had at this place! No wait for a table, though the seats were horribly uncomfortable (I get that they're retro -- but there's a reason most places have upgraded from molded plastic.) We ordered the green tea-ginger punch right away. It was fabulous, light and fruity and not quite boozy enough for experienced drinkers like us. :) All three of us ordered very different dishes, but they were equally excellent. My husband had a spicy beef ramen with eggplant, about which he is still raving four months later: it had a lovely depth of flavor and was just the right combination of hot, salty and piquant. Our friend ordered a ramen salad that was cooler and lighter: crispy pork, vegetables, and curly noodles. I ordered the tuna tataki, seared and served with lightly-dressed greens -- and I also got some of each of their meals, because they were so huge! Seriously, they don't call it Big in Japan for nothing. Our server was incredibly nice even though she had some difficulty understanding us (we were speaking English in deference to my husband, who doesn't speak French, and the music in there was also really loud.) Next time we visit Montreal, I will make it a priority to return here!
How would this review be described?
++++++++++
A: positive

Problem: Took my 2001 BMW here after moving from San Diego in November I had them fix some things to get my car to pass smog. They did good work, so i decided to take it back there yesterday to get my belts replaced. I forgot to give them my remote for my car alarm and they sent someone to my house to pick it up. I live about 20 min away so it was very nice of them to do that for me.
How would this review be described?
++++++++++
A: positive

Problem: This place is a disaster! The restaurant was dirty, they ran out of lobster, the manager was a total jerk... I can't think of a single good thing to say about this place.
How would this review be described?
++++++++++
A:
negative