We were told it would be twenty minute wait. It was an hour. Food is fine but they need to be more up front on the wait time. It got better, there was food stuck to the menu and one of our party was served tea in a glass with a crack.

negative

Authentic, excellent. Always at the top of their game, awesome people.

positive

This restaurant exemplifies how to make a customer for life. I was working late on Valentine's Day and my girlfriend was at Montelucia babysitting for a tourist, so I figured I'd take the opportunity to saddle up at a bar somewhere and get a quick bite to eat. Houston's had a set menu and was full, Oregano's was packed to the gills and offered a small menu as well, then on to SunUp, who had a limited menu as well. By this point, I was ready to pop... I just wanted a bite to eat, but I didn't want to settle for Subway again. From the moment I arrived at St. Francis, I felt 100% welcome. I asked the valet where I could self park, he said right up front I could take any place I wanted. The hostess, when asked if I could eat at the bar, said I could make myself right at home. They were all so nice. I saddled up to the bar and was immediately given a "couple's" menu featuring a rather steeply priced dinner for two. I got out of my seat and before I left I asked the bartender if she happened to know of a place in the area which wouldn't be on a set menu (who knows, she might have a friend in the industry that told her where they work wasn't doing anything special.) She snarked back that they were offering the couple's menu and that was it. Perhaps she was upset she was working V-day, but she was the only unhappy person I encountered. Her bar-back was on the ball and went to get the manager, who immediately offered to get me a burger and fries! Awesome! The French Onion Burger was fantastic. It was a very high quality and inventive way to serve a hamburger, and was sided by some great french fries and a spicy ketchup that I found to be delicious. $20 for a burger and a beer was a little more than I would expect to pay normally, but this is a VERY nice restaurant so I quickly got over it. Overall, this is a neat spot anyway, but the overly accommodating attitude of the staff made it an easy five-star review in my book. I can only hope they are like this all the time, and if they are, they will succeed for a long time to come.

positive

Had lunch with my wife, the food was okay but the service was HORRIBLE! will never go back! Girl was so so rude! Threw our check on the table without acknowledging us or even thanking us.
negative