Sentiment analysis: If you don't want to read the rest of this review then just read this: spend your time and money elsewhere! Tried this place out after all the mixed yelp reviews with an optimistic outlook. Sadly, my boyfriend and I were more than disappointed, we were embarrassed. We are both in the industry and try to be forgiving, but I honestly wish I had picked a different place to "treat" him. Service was the absolute worst, with the exception of the assistant server, or possibly busser that offered the most presence at our table. He earns the star. OH, and the lovely hostess in the front, girl has potential for a much better restaurant, what a warm first impression! Our actual server forgot our drinks, which we didn't get until the main course, and we foolishly ordered 3 (appetizer, salad, main), which was the only course in which he happened to check back on us. As he had been taking our order, the manager was so unprofessional, he walked up behind him to tell him something as we're trying to order! The food was bland and tired: fried calamari, sad salads not worth mentioning, I got a ravioli dish that I'd rather forget, and the osso bucco that my boyfriend ordered may have been good, but I honestly can't remember beyond the rest of the experience. I always feel such guilt after leaving a bad review, but I wish I had gone somewhere else.

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negative

Sentiment analysis: The concept is great and the raw foods are very good. But it all falls down with the service. I've experienced long waits here.

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negative

Sentiment analysis: I tried this place because my girls are away for a month, and I REALLY wanted to try to wait until they came back, because NOBODY can hold a candle to them, but my toes were desperate. When I went in, they were almost twice what I usually pay to begin with. Then, before starting the pedicure, I specifically told them I already had gel polish on my toes. They didn't tell me right then and there "that will be an extra $5'. No, they waited until it was time to pay, and not only charged me for that, but they charged me all kinds of extra fees that I didn't even ask for! I had also informed the girl that my toenail was loose and needed gluing. While I was looking at my phone, all of a sudden I felt this sensation, and she RIPPED OFF MY TOENAIL!!!! Without even asking me!!!!!! So then she had another girl come and put acrylic on there since the nail underneath was only 1/2 grown. Again, they didn't tell me how much this would be, or even ask my permission, they just charged me at the end. The added stone 'massage' was barely a massage! She rubbed the stones up my lower legs a couple times, and that was it. It lasted about 30 seconds. And when I asked for a design, I'm used to getting a board with a bunch of designs to choose from. She didn't even ask me what I wanted, she just painted a few lines on my two toes and then charge me 5 MORE dollars for that! Ugh, I don't care HOW ugly my toes look next time, I will NEVER go anywhere else besides Bella Nails again, they ROCK!!!!!!! This place was appalling. I didn't want to make a scene, so I just paid the money, but I will NEVER go back!!!!!!!

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negative