Problem: Decided to give this place a try and even booked a room in advance. We booked a conjoined two bedroom suit and when we get to our floor we find that we have two seperated rooms. We were a late arrival and the front desk ask if that would be fine for the night and they would straighten it out in the morning.. No problem, I just drove a good 7 hours and needed some sleep. The next day is what really upset me, we went to the front desk and they told us sorry nothing we can do... She didn't even look through the computer or anything, I would have thought they might comp one of our nights or at least comp us a buffet but we got nothin but a sorry next please attitude. Now I have my family staying in two sperate rooms that we did not researve. I'm gotta suck this up but I'll go eat and spend my money at another casino.... Stay away from this place it's not worth the hassle..spend the extra bucks and go stay on the strip
How would this review be described?
++++++++++
A: negative

Problem: Le cafe latte et le panini que j'ai commande etaient excellents, le service est amical et rapide. Seul bemol, il y a beaucoup de clients et avoir une conversation privee peut etre difficile etant donne la proximite de ses voisins de table!
How would this review be described?
++++++++++
A: positive

Problem: Not a single bad seat in the house, SERIOUSLY!! I love this place :) The energy is palpable! Even for those of us who are still learning their way around hockey, the experience of watching a game here is second to none. The only thing I would warn you about is that they stop selling alcoholic beverages when the last period starts ( I think that's what it's called!). When I've attended games here I also have dinner at one of the local restaurants, so I park out by the movie theater. The walk to the arena isn't bad (you just walk through the outdoor mall & it's directly behind it), parking is free & the street entrance is right off the free way, so it's quicker! Honestly, there are no cons :)
How would this review be described?
++++++++++
A: positive

Problem: I really like the food here, but consistently the service is atrocious. The servers are rude from the get go as if you are bothering them by just being there. Several examples: the restaurant only had two other couples seated, so when a friend popped in and we asked if we could get a 5th chair for the table, we were told a manager would have to approve it (this took several minutes as the manager was out smoking). My boyfriend and I both ordered bloody Mary's at brunch, but I was brought a tequila sunrise. As someone with lots of experience in the service industry, I immediately and very politely asked to have the drink I ordered. She took the sunrise away, did not return with a bloody, didn't apologize, and charged us for 2 bloodys and the sunrise. I sat at the bar once waiting for a table and the bartender told me he does not transfer checks to the waitresses because he doesn't get the tips then. The food is amazing, but don't expect the service to be prompt or polite.
How would this review be described?
++++++++++
A:
negative