Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Ex Input:
I arrived at the hotel 15 minutes prior to check in time as they recommend. When I get there I noticed that there is a couple and two other people waiting in line to check in. Ten minutes later after standing there with my suitcase, the woman at the front desk informs us that their computers are down due to a recent update to the software. She told us to wait until the computers booted back up. I asked if I could drop my suitcase off at the room and she said no because they need to electronically activate the cards and with the computers down they couldn't activate the cards. Finally another 20 minutes later the computers were up and I finally got my room. Wheres the "luxury" in waiting 35 minutes for a room? They also need to change the name of the hotel because their service did not leave me "allegro."

Ex Output:
negative

Ex Input:
Well, this used to be a Le Meridian Hotel, and it has changed for the worse. We kept having to remind them we booked a package, because we were being over-charged separately for everything, when it should have been included. We were supposed to have champagne in the room upon arrival, and did not. Two phone calls and three hours later, it finally showed up. We tried to have a drink in the bar, and even though we were the ONLY people there, three servers/bartenders came and went, talking to each other, not one of them acknowledging us. After ten minutes we left the hotel and went down the street for a drink. And don't bother to pay extra for "City View"; because you may get the view we had from only the sixth floor, looking across the street directly into a plain brick wall - that is all we could see. Oh yes, the valet lost his cell phone in someone's car, and called me at home today to see if we found it. He wanted me to call him back at home. Nice of the hotel to give out our personal information to the staff, huh? For the money, stay at any other hotel in Chicago with the same price-point and it will be much much better.

Ex Output:
negative

Ex Input:
Our stay at the Ambassador East Hotel was extremely relaxing and pleasant. We enjoyed the location. We could easily walk to the Red line or access the bus lines along Michigan Avenue. We felt safe walking along the neighborhood streets and viewing the fabulous architecture that is on N. State Street and Dearborn. We walked to 3rd Coast Cafe, the Chicago History Museum, and Second City from our hotel. Our room was spacious and well-kept, and it was quiet enough for us to take a nap during the afternoon before heading out again in the evening. We would choose to stay there again even if we could afford more expensive locations downtown. We definitely enjoyed the neighborhood feel of the place.

Ex Output:
positive