Choose your answer: is the following review positive or negative?

My friend celebrated her birthday here yesterday evening. We were the first three of about 15 people to show up. The server was really inconsistent and scatterbrained. As soon as we were seated, she asked us if we were ready to order drinks. After telling her we needed some time, she came back two minutes later to ask again. We asked for a HH menu and she came back several minutes later with one. Errrr.. OK, I guess the 3 of us can share... not that big of a deal I suppose. 10 minutes later, she came back and we ordered our drinks and appetizers. While waiting for our orders, more people started to trickle in. By the time she came back to our table, there were about 10+ people passing around 1 happy hour menu. Either that was the only copy in the whole restaurant or she didn't want us to order from it because as soon as someone set it down, she snatched it up and took off w/ it. WTH!? While everyone was laughing about it and asking "did that really just happen?!" our food arrived. My friend & I shared the pork belly cubano and chicken fingers. Both were OK, but they should have just named the pork belly cubano a ham cubano because the piece of pork belly was no larger than 2 fingers. A total disappointment because I was looking forward to the pork belly the most! As for our drinks, she was OK if we flagged her down to take our (alcoholic) drink orders, but she was really scatterbrained when it came to refilling our waters! I asked several times for a refill, but she would walk away after refilling other people's half full glasses and ignore my completely empty glass. She did this to a few other people too that asked for water. There were a few other servers that were helping her out w/ our table. When they brought out the orders, they would just drop off the plates wherever they felt like. Sometimes they would drop it off at one end of the table, sometimes in the middle, sometimes at the other end. Never once did they ask who it belonged to. When one dish was brought to my friend, she gave him a puzzled look and he started to walk away. She said "I guess I can figure out who this belongs to.." and he came back and said "well I guess I can do it if you don't want to..." WTF. Isn't it his JOB to?!? My friend said she had a very similar experience last time too. Needless to say, I won't be back. Such a shame since I work right across the street and my co-workers and I eat out almost everyday.

pick from the following. a). negative. b). positive.
a).