Sentiment analysis: Stood twenty minutes at bar waiting for table with eight empty tables the entire time we stood there. Bartender did not ever talk to us. Left without eating.
+++++++++
negative

Sentiment analysis: Came here for the first time. .. Great experience! Friendly staff and a beautiful atmosphere. I recommend the deluxe pedi.
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positive

Sentiment analysis: Joes New York Pizza was great the last time we ordered. The pizza was hot and fresh and tasted incredible. We had hoped that this time would be similar. Unfortunately, we called up for delivery and were told that it would be 45 minutes for a Grandma Pizza, garlic bread and a Caesar salad. The food was delivered after 1 hour and 45 minutes. We called them multiple times and were told that it would be "just a few minutes". Finally on the third call we asked for a refund and were told that they couldn't do refunds unless the manager was there. Apparently the ONLY manager was on vacation for a week. I have NEVER heard of any restaurant with only one person who has the ability to provide refunds. They did issue a credit for a free pizza. We were also told that even if they did do a refund it would be for the pizza only. Apparently they don't do complete refunds, which makes 0 sense. When the pizza did arrive, it was cold and the box was smashed. The garlic bread was bland and cold. The Caesar salad was soggy, and you could tell they had packaged it 45 minutes ago. This place has promise, but I will only give them one more shot before I write them off. I hope that their management reads this, and changes are enacted.
+++++++++
negative