In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

Bill is the real deal. The first pool guy we hired created so many problems for us by doing everything poorly and incorrectly. Bill was empathic, gave us a great deal and has gone above and beyond to fix the mistakes of the other guy that we hired. I cannot recommend him enough. Feel free to email me personally through the website if you want a reference!
POSITIVE

I've given Metro Pizza a fair shot at redemption several times and they still can't produce a good pizza.

This place is pricey and with pizza being their specialty you would expect them to have perfected their craft. About six months ago I ordered the seafood pizza for pickup. When I arrived home (about a seven minute ride) not only was the pizza not hot but it was soggy. You couldn't grab a piece of pizza because it would just fall apart. I called and explained this to the manager and he (I forgot his name) not only apologized but had a new, much better pizza delivered for free to my home within 25 minutes.
Last night I phoned in an order (Metro pizza) for pick up. I arrived at the pick up counter 25 minutes later and my pizza was waiting for me. I took that seven minute ride home and once again disappointed!!! The pizza was semi raw and the extras cheese was definitely missing.
However, What was more disappointing than the terrible pizza was the attitude of the manager on duty, Dave. He insisted that we bring the pizza to him and he had an ""I don't give a s$%t attitude"" he didn't offer us a new pizza and my boyfriend, who explained our history with Metro pizza, quickly grabbed our money for the crappy pizza they expected us to eat and left.
I was upset by this as and I called metro pizza today to speak to the manager and wouldn't you know.. It was Dave!!! Yes. He still had the same poor attitude and didn't care that I told him he just lost a customer.
Beware... definitely NOT worth the expense!
NEGATIVE

I was very excited to try Ramsay's food, as I've been a television fan for a long time. We ordered Ice water with lemon, and only received ice water. We ordered the onion rings as an appetizer; the homemade ranch was delicious, and the chipotle ketchup was ok, at best. The onion rings were quite greasy, although seasoned well. For the main course, we ordered the ""Farmer's Burger"" (I can't fully remember the name, but it was a burger with duck bacon and an egg on top) ( I would rate this burger alone a 3.5), the ""Hells Kitchen Burger"", and the Truffle Fries with Truffle Aioli. The hells kitchen burger was charred so badly on the bottom that I could taste nothing but burnt, and had absolutely no seasoning. The burger had roasted jalepeno, tomato, and avacado on top of a cheese I cannot remember the name of. We had a shift change mid service, so the new waiter took a while to catch on that the burger was sitting there untouched. We advised him that not only was it charred, there was NO seasoning whatsoever. He brought back a less cooked burger, but with no seasoning still. To have roasted vegetables with raw (thickly cut) avacado on top with NO salt was a slap in the culinary world's face. The only salt was from the cheese, which you could taste in the last bite (as all the toppings were eaten already.) I would never go back, and will never eat at a Ramsay restaurant again. To ""rectify"" the issue with yet another unseasoned burger told me that it was intended to be bland. No thanks, for over $50 I could have eaten three times the amount at In N Out burger and been completely satisfied! (Oh yes, the fries were ok, more garlicy than truffley...but the meal cannot be held up by the fries.)
NEGATIVE