Input: What would be an example of an negative review?

An example of an negative review: Ok I can only say this: WTF? No wonder this chain is having financial problems. I went in to find items that were in the Sunday sales circular and this location had NONE of them. Again WTF? Nor did they have any staff that cared about helping anyone find anything. I was in that store looking for things for about 30 minutes and the only person who spoke to me was the panhandler outside the store. The paid staff was too busy somewhere else 'cause they sure weren't visible in the store.

Input: What would be an example of an positive review?

An example of an positive review: First time ever having my hair my done by a professional. What a great experience! Holly has a great personality which made the experience even better. I called the day of because I had a hair emergency and she was able to get me in the same day. WOW! She was all very quick with the whole process probably less than 2 hours. She even gave me a super cute little barrette (that she makes herself) as birthday present. I've always strayed away from big salons for fear of judgement of my damaged hair, and the cost of fixing it. Her prices are very resonable for all the treatment your getting and If you get a color your first visit, she gives you a complimentary haircut. Holly is so sweet and helped my hair so much! Definitely will return to her for all my hair needs.

Input: What would be an example of an positive review?

An example of an positive review: So-Happy! Thank goodness people and businesses like this DO still exist. Long story long: I have a cat. She needed a quick, albeit uncomfortable procedure done (office visit all of 20 mins) I have not one nice thing to say about my previous vet of 7 years who sent us away with very little concern or sympathy but they did render us a bill for a service they could not perform... so... that's that. From my first contact with N. Scottsdale Animal Hospital, I encountered professionalism, great customer service, and of all things, FRIENDLINESS! Oh my, how nice it is to speak to someone on the phone, in person, via email, any form of communication with a business that actually makes you feel like they give-a-hoot. Everyone had a great attitude: Reception (Brooke), Technician (James), our Veterinarian (Dr. Sosnow). Their experience and aptitude is clear and stress easing. Hard to find professionalism, knowledge, and a great attitude all in the same business... they've nailed it. Happy cat, happy client -- Thank you!!

Input: What would be an example of an negative review?
An example of an negative review: I have always liked this car wash. I've been going to them for 8 years, from the time I had my hoopty til I upgraded to my truck. Recently though, their job had been pretty sloppy. Maybe I came in at the wrong time, maybe I came in at a bad day? Not sure. But the last 2 instances that I got my truck washed here, I left with the same spots and dirt I came in here for. My window that they were supposed to wipe inside and out still has that toddler's sticky hand print. My console, which used to have a dried flower, didn't seem to have been cleaned as well. My windshield still had that film from the inside, and the list goes on and on.. I'm not a perfectionist. But the dirt were really obvious and I can't seem to convince myself that had just gone to a car wash. 90% of Car Wash customers are repeat business while 10% are referrals. Seriously, I think I have given this place a few chances but always end up wasting my time and money. Really disappointed. :( UPDATE: 10/30/14 Ignore Michael's comment on here. The first one he posted had his email and phone number and sent him a private message about my experience. The second one, he edited and posted something to sound more sympathetic. Contacted him again through Yelp this time (thinking he didn't get the email) but IGNORED both messages and DIDN'T EVEN RESPOND. Michael, STOP pretending like you care about your customers.