Q: positive

A: Stayed just one night but saw enough to want to purposely take trips to Phoenix just to stay here again. The rooms were great, staff couldn't have been more helpful, and the complimentary dinners & breakfast topped everything off for my experience! I was here with some friends and we all brought our kids for a tkd tournament. We wanted the kids to get a few practices in but the gym was too small. We jokingly said it would be awesome if they let us use one of the conference rooms when we saw a representative, asked if there was a place we could use, and he let us use the conference room for our kids. Talk about going above and beyond!

Q: positive

A: Whenever I need sports equipment or supplies, Sports Authority is my first choice. I like the particular location because there's always plenty of parking. This store is well organized and kept clean. Return Factor - 100%

Q: negative

A: The thing I hate about them is that I can never just get stuff done. They always want to talk to me about more services. One time I took them up on it and it turned out to be the biggest mistake ever. All my accounts were mixed up and I started getting all these service charges. It took over an hour or my time and nothing I was told held up to be true. Additionally, during the holidays, there were two fraudulent charges made on my account totalling around $200. I filed a claim, they temporarily credited my account, only to take back their credit without notice, causing my bank account to be overdrawn. They refused to believe me that I did not buy insurance from a company I have no policy with, nor did I purchase prescription drugs from some middle eastern county. On the other hand, they have lots of locations.

Q: negative

A:
Unfortunatly there aren't a lot of craft stores near me, so this is one of my spots for scrapbooking and diy projects. Its always been kind of messy when I go, but I guess with a bunch of little things and a bunch of roaming hands it is easy for things to get all over the place. Scrapbooking stuff they have is nothing special, just your basic stuff. They do have some good sales occasionally.