Problem: I asked my doctor to switch me from Phoenix Perinatal because of the complete lack of organization and ability to follow through. I had a first trimester US, genetic screening and consult on July 14 at the Chandler office. This was a second appt, the first one had to be rescheduled because the doctor was out of the office. When I got there, no one had any patient information on me, even though I was referred from my regular OB's office over 3 weeks prior. I guess no one had thought to request medical records from my OB prior to the appointment? So they tried to get my medical records while I spent the next hour in my appointment, but apparently things just weren't working in their favor that day. The appointment went well - the US tech was great, the Doctor was great, and I felt like they took time to explain all my options and fully review everything with me. Then when I got done, the doctor explained to the receptionist that he was recommending "Co-Managed" care and that they should set up a next appointment for my second trimester, as well as fetal echo monitoring starting at 18 weeks. Well, again, there was some confusion over scheduling that - I wasn't sure if it was due to the lack of medical records or a glitch in their computers, but they told me to take a card and wait for them to call me to make an appointment. But you know, if I didn't hear from them in a few days I should call in and make my own appointment. Well of course. So a week goes by and I don't get a call about an appointment. So I call in and try to make an appointment as I was instructed, but the receptionist doesn't seem to have any record of the Doctor's recommendation and insists I need a referral from my doctor before she can schedule me - which of course is the first time I'm hearing anything about my regular OB needing to give me another referral. I ask to speak to a supervisor and get put on hold for 15 min, after which point I got tired of waiting and hung up. Later, the supervisor calls me back and apologizes, but insists I need a referral because there is no mention of co-managed care in my records. I did get an automated message that my screening results were in, but when I called the hotline to get the pre-recorded message with my results, it told me it couldn't find me in the system. So I had to call the advice nurse, who was very helpful and provided my results. Then for the next week I continued to get daily automated calls telling me to call the hotline and get my results - which of course were never there - until I guess the "number of times to call before giving up" limit was reached. I had my OB's office fax a referral for the second trimester over to Phx Perinatal. Still no call for an appt as I'm approaching 15 weeks. When I call them to find out what the status is, they tell me they have no referral on file. Then they further tell me that they don't even start fetal echo monitoring until 22 weeks, so I don't need to be seen for awhile. Are you even kidding me, a RECEPTIONIST is making decisions about how and when my high risk pregnancy should be monitored, despite the doctor's recommendation? I ask my OB to send the referral again and STILL Phoenix Perinatal claims they didn't receive it. They still won't schedule an appointment for me, so finally, completely fed up, I ask my doctor to refer me to another high risk clinic. To put the icing on the cake, I then get a voicemail today that I missed an appointment on Aug 4 at Phoenix Perinatal and I need to reschedule. When I call in the receptionist she claims I must've made the appointment and forgotten. NO, Phoenix Perinatal, I've been TRYING to make an appointment for WEEKS now and you guys don't know what the heck you are doing from one moment to the next. This is the most disorganized and unprofessional medical establishment I have ever dealt with, and while there may be some very good doctors working for this practice, it's hard to put any faith in them to see my baby born healthy with a staff and organization that is run the way it is. Not only do I have a complete lack of confidence in Phoenix Perinatal, but the fact that they are tied so closely to Banner Desert, which is where I was considering having my child, does not inspire confidence either. I would definitely recommend you explore other options if you need a high risk OB.
How would this review be described?
++++++++++
A: negative

Problem: Disgusting food! Everything they served was either way over cooked or way under cooked. Biscuits were old and stale and tasted like yesterday's batch. The Brisket was like shoe leather and tasted like they were leftovers that was microwaved. When I filled out the comment card and told them of our experience, they just added my info to their mailing list for advertisements. I was never contacted about our experience.
How would this review be described?
++++++++++
A: negative

Problem: Been going to Barriques in Fitchburg for maybe 10 years? The staff there was always a bit uppity, but I put up with it because the food and atmosphere was good. I think I even gave them good reviews in here before. My trip to Middleton pushed the needle over the edge, however. Pretty good line waiting at the register, while one of the wait people was ambling about, taking her own sweet time getting back. Several other staff went past the register without so much as an acknowledgement that anyone was there. When she finally decided to come back, turns out they were out of several items that were on the menu, and response was no apology, no sympathy, just "if they aren't in the cooler over there we're out." Left and went to Culvers. Food and atmosphere are a bit less, but at least friendly and conscientious humans work there.
How would this review be described?
++++++++++
A: negative

Problem: good pizza in there. lol
How would this review be described?
++++++++++
A:
positive