Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: I was completely unfamiliar with Chicago but needed a place to stay while my husband worked there for a few days and we picked the Sheraton Chicago Hotel and Towers based solely on their internet site. Wow did I get lucky! This is a beautiful hotel with all of amenities I could have hoped for, terrific food, and within walking distance of several interesting places, including the Art Institute of Chicago. Ashley, at the concierge desk, was particularly helpful at guiding a Chicago newbie to the best places to eat ands to see. I will heartily recommend the Sheraton Chicago Hotel and Towers.

[EX A]: positive

[EX Q]: Stayed in old tower. Room was nice and room service was very good. Room Wi-Fi was expensive as was the bottled water. For the price of the room, at least there should at least have been water. I would rate the value as sub-par. The restaurant menu was not great, food mediocre by comparison to other downtown Chicago restaurants and the service was below average especially since there were only three tables in use in the entire restaurant.. In summary, I will go to the M... or H... next time. Some of the above comments are based on a previous week resort stay on the outer banks of North Carolina and earlier this year in Northern California. P.S. If you are a fitness room user, the $16 per stay per person is a good deal at this hotel.

[EX A]: negative

[EX Q]: I can see how this place must have been gorgeous at one time but they really need a makeover. 1. There was a huge gaping hole in the carpet on the bedroom floor. I kid you not. How can they have guests in a room where the carpet looks like it had been mauled by a giant earthworm? 2. The furniture was severely chipped. Ok. I dont mind chipped furniture if I am slumming it in my just-out-of-college-sister's apartment. But for 170+ a night, I want a room that does not look like it was furnished with stuff retrieved from a dumpster drive 3. The receptionist while I was checking in was super curt. I know it was late but isnt that sort of your job? Not everything was horribly bad though. The one star is for the bathroom that was super clean. I do not recommend this place at all.

[EX A]:
negative