Problem: We (my wife, daughter and son-in-law) went to Luciano on the Sunday of Memorial Day weekend. Arrived just before 1:00. We were the only table occupied. Uh-oh! But it turned out that the food was delicious and the service was perfect. The waiter asked a couple of times if the shrimp far diovolo would. be too spicy. Turned out it was flavoral spicey but not hot spicey - just wonderful. My daughter ordered the chicken picatta and it was great. A really great experience.
How would this review be described?
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A: positive

Problem: We stopped in for a quick bite to eat, neither of us really hungry, but aware it may be some time before we get another chance. We sat at a table at the bar, because there was no wait. Our server was friendly enough at first, but that changed as soon as he surmised we weren't the Whales he had hoped for. After he made his pitch on the top-line steak specials, my friend replied that we were actually big fans of their burgers. It was a nice comment, suggesting that he would have completely sold us on the steaks, if we had not already set our minds to the burgers instead. It was the kind of statement polite people use when they want to do something other than what you suggested. He just stared at us with this look of disgust and said "I think the burgers here are crap." In a mater of seconds, the waiter's demeanor turned completely in the other direction. All of a sudden, it was if he couldn't get away from our table fast enough. He coldly flew through our burger orders like he was auditioning for the role of Flo in Alice. Some other guy actually delivered our food, but as he approached the table he proudly proclaimed "Welcome to Burger King." If we didn't now any better, we would have concluded he was auditioning for the same role. He literally 'dropped' our burgers, then turned and walked away. We dug into our burgers, still wondering if anyone was going to bring us some silverware and napkins - oh and some ketchup would be nice too. Not surprisingly, we had to stop yet another server to get the silverware and our ketchup got dropped off some time later. The ketchup hit the table with such force it almost spilled onto our fries for us. My friend and I were so involved in our business discussion that night - it really should have taken no less than a naked cowgirl floatin' across the ceiling to get us to pay attention to anything else, but amazingly enough, the piss-poor service at this place got both of us dropping our jaws in disbelief. Not only do I want to write this review, I want to call the corporate headquarters of Outback Steakhouse and suggest they fire the entire staff - right down to the management that allows that kind disgusting behavior to take place. Hey Outback - you have lost me as a customer - forever! Oh, and the burgers were crap.
How would this review be described?
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A: negative

Problem: Dr. Ito is extremely competent and engaging. He is also very realistic about problems, and when I needed to transfer to him after a bad experience with my previous dentist, he was very reasonable in his charges. He does a really great job and is very likable.
How would this review be described?
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A: positive

Problem: Quiche the way it should be. And maybe the BEST coffee in town. So glad to have stumbled onto this place! And now for some French Bread to take home for the family! It was a pleasure!
How would this review be described?
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A:
positive