What is the sentiment of the following review?
They completely botched my drive-thru order tonight. Either that, or I ended up with someone else's order. Yes, I admit I should have checked inside the bag before I drove off and made it all the way home. But I also think it's reasonable that they double check their orders before handing them over. The cashier even read back my exact order to me as soon as I pulled up to the pick-up window. Of course, it's In-N-Out so what I did receive was still pretty good, but just not what I ordered. I'll be avoiding this particular location from now on.
Available options:
--negative
--positive
negative