Problem: What would be an example of an positive review?

Answer: Used my Yelp App on my phone while driving around the area. Found this place and suddenly had the urge for bbq. Not only that, I got 10% off from their announcement deal from the app! As soon as I opened my car door, I took a whiff of the smokiness that fillled the air and that just totally got me in the mood.. Lunch (and leftovers for dinner): Spare Ribs and Red Beans & Rice: I wanted riblets but they ran out. The lady told me that the Spare Ribs are exactly the same just bigger. It came plated with 3 large ribs, side of corn bread, bbq sauce and I asked for a hot bbq sauce as well. The ribs were delicious, not finger lickin' but just had a great smokey flavor. Not fall off the bone but just right. The bbq sauce was on the sweet side and the hot version wasn't much different just had a little kick to it. The cornbread was a mini muffin and nothing special. I didn't care too much for the red beans and rice. Beef Brisket: 1/2 pound of meat in between Burger buns = Hefty Brisket Burger. "Just right" to sum it up in 2 words.. Service was Great, lady at the counter was sweet and the owner was very observant. When I started working on the ribs my Brisket Burger wasn't getting any attention and was getting cool at the moment. He came over and placed paper cover over it. Why thank you, sir! Prices fair, Ribs and Brisket recommended and atmosphere was chill (staring at the smoker, for some reason may the food taste better).

Problem: What would be an example of an negative review?

Answer: Never patronize this place. Very rude. Called to place an order for pickup. Was put on hold for over 3 minutes. The person that came on the phone to take my order was very rude and talked over me. When I asked him to not talk over me, he said he wasn't going to take my order and hung up on me. When I called back to speak to a manager, he said he was the owner, he wasn't going to take my order and for me to never call again. Not a problem. I never will.

Problem: What would be an example of an positive review?

Answer:
Strategically situated across from the Food Court, we sometimes walk past this place as we make our way to the other side of the shopping center. Usually we don't pay it any attention. But recently we got a chunk of fudge here- chocolate peanut butter. It's weighed individually. The pieces are huge! I think our block was around $7.00. I'm not a chocoholic like my husband, but I still rather enjoyed it- creamy and rich. (FYI, I love the chocolate and peanut butter combination. It's my favorite.) The looks on people passing us while walking and eating bites of the scrumptious fudge, was pretty funny; y'know that they wanted some fudge, too! It was a nice indulgence- you gotta treat yourself sometimes, right? The store itself seems small from its appearance on the outside. But once inside you will see that there is seating on both sides of the store. There is such a large variety of different kinds of fudge. They are generously cut and individually weighed. Also serves other sweets and drinks. Even towards the end of the night, the cashier was pleasant and friendly.