input: Write a positive yelp review.
output: Overall very happy with this location. I will say straight away that they do have some growing pains--the location has been VERY popular right from the start and it takes a lot of work to grease all the cogs and get a very busy restaurant working properly. The food has been very good--the service slightly lacking. It seems that they should have put more focus on hiring experienced food service workers rather "cool" or "cute" people. I do encourage anyone to try it out--just have a little patience because while the big picture is good, there are "little things" that you need to look past to have a good time. Just give them feedback if something is missed, and they will make it right.
input: Write a negative yelp review.
output: I was contacted by the GM of the store, Gary. He asked if I had received his telephone message from earlier that morning (which I had not). Then he realized that he had called a different customer who had a different complaint. He was very friendly and polite and asked my about what happened. He apologized but offered no remedy to the situation. I left him my phone number and told him to let me know when a change takes place.......then we'll be back.
input: Write a positive yelp review.
output:
So often at places that are self-contained, the food is terrible and overpriced because they have a ravenous captive audience. (Hello, Carowinds? That comment was aimed at you. Step it up and stop serving three raggedy hamburgers made from the worst part of the cow and an order of deep fried chicken lips disguised as real food all for forty bucks. It's just wrong.) At the U.S. National Whitewater Center in Charlotte, the River's Edge Bar & Grill is a refreshing option overlooking the rapids and climbing rock there. Indoor and outdoor seating in the lodge-like building is comfortable and staffed by competent and an uber obliging servers. A daily rotation of craft beers and selections from a surprisingly impressive menu that favors healthy and fresh options are abundant. Said options are great for athletes participating in the myriad of activities at the Whitewater Center, and for those who are athletic in the "show up for the free Thursday night summertime River Jam concerts" kind of way. Standouts on the menu include The Hawfield and Apple Walnut Chicken Salads, Black Betty Burger, and the Pulled Chipotle Chicken Sandwich. All of the menu options are priced fairly and worth the cost, and considering the Whitewater Center isn't exactly centrally located for most Charlotteans, it is so worth the trip try some tree top zip lining or whitewater rafting worthy of U.S. Olympian training, and then hunker down on the deck for a brew and a nosh in a venue that is such a boon to Charlotte and the surrounding areas in so many ways. N.B.: Parking is five dollars per vehicle even if you are just coming by to walk the free trails or dine at the restaurant, and there really isn't another option to deposit a car nearby.This has caused discord among many who visit the venue; however, it is a nominal fee for the opportunity to spend time at such a unique venue in the area.