Problem: What would be an example of an negative review?

Answer: I came here with my mother in efforts to find a common place we could both enjoy. I have been to a fair number of dueling piano bars and they are usually a good time, if not raucous and comedic. I can't speak on the talent of the pianists because quite honestly, one of them was two busy ranting on about how "kids these days don't know good music" just because he wasn't getting a huge cheer every time he mentioned an old artist name. He started to insult younger generations, which was quite off-putting. I had put in classic suggestions and heard none of them (Styx, Queen, Meatloaf ring a bell?). So much for appreciating the classics. On Service: It was not a packed night (a Monday just past 9pm), but the server, whose name was SANDRA for those of your interested, seemed to find a minimum of 20 minutes to find her way to our table in her section. I asked whether there were any specials for the night. She told me that the special was a buy one get one for $3 deal, so I thought, "Great!" and ordered a drink for myself and my mom. She then tried to tell me that it wouldn't work, that we needed to order four. Upon asking for clarification, she looked at me impatiently and said "I don't think you understand me." At that point, I replied "No, I don't believe I do." She didn't try to elaborate further to help me understand so I placed my order regardless. We were here to have a good time, right? She then returns, albeit 20 minutes later, with our drinks and has already cashed us out. She stands there EXPECTANTLY waiting for me to fork over my card, like she could not get rid of me faster. I was shocked, to say the least, that this woman wanted so little to do with tips that she would usher a customer out, and I asked her "oh, do you need me to get my card RIGHT now?" and she said that she did. I handed her my card wordlessly after looking at the exorbitant price of the drinks (25 bucks for two well drinks), and she walked away briskly. I expected an equally brisk turnaround, but she dallied with the return enough that I was able to finish my drink in a growing fit of anger at the poor service. She finally returns to the table and hands me my receipt and card, at which point my mother sees the bill and looks at the woman in astonishment. Not only had this woman upset the paying patron, but had made the experience equally unpleasant for my mother. I wish this story ended here. Instead she waited, hovering over the table, waiting for me to sign the receipt. I couldn't believe it. I believe that is the first zero I have written on a tip line in my life, and I couldn't have felt more okay with it. As someone who has worked multiple service jobs, I tend to be as courteous as possible. I have never wanted to tell a person how to do their job so badly in my life. Maybe this place is entertaining on the weekends with different (better) staff, but my experience was awful. I will NEVER go back to this establishment, and will encourage my visiting friends to steer clear of it. Congratulations, Harrah's, your staff has negatively impacted your success. Might want to see to that.

Problem: What would be an example of an positive review?

Answer: first, i'd like to note that i'm so ocd i had to change the name from "prantls" to "prantl's" because there IS an apostrophe there! now i can write my review. the service is so-so, seeing as i had one girl who had no idea what goods they had to offer me with the keyword i gave her (cinnamon, obviously) and the cash register broke as soon as she swiped my card..adding another 10 minutes to the trip, but all in all, i'm am very pleased with what i left with. one chocolate sour cream cup. different, definitely, with a nice crunch. but i wasn't too sold (i'm not really a chocolate pastry kinda person..unless it's chocolate mousse or flourless chocolate cake or has the words "molten center" in its name). the pecan tassies. OH LORD. these miniature tarts are 85 cents of pure joy. i bought three. one wasn't eaten until several days later, and even though it was cold from my refrigerator, it was just as soft as the day i bought it. perfect amount of pecan filling (and sweetness) to fluffy pastry foundation. NOM. one poundcake. my biggest apprehension about buying poundcake in bakeries is the fact that sometimes they are laced with lemon flavoring. i hate lemon flavoring. this poundcake had none of that nonsense. perfectly baked, perfectly golden, and firm but moist days later. and, of course, the almond torte, which is essentially their yellow "scrap batter" cake, creamy custard, and homemade buttercream formed into a little log and rolled through loads of secret-recipe-toasted almonds. it isn't heavy or too sweet at all, and holds up very well if you're traveling. in fact, prantl's is so famous for them, you can order them online! i'm a firm believer in absence makes the heart grow fonder, so i'll just wait until the next time i'm in the area to have another. the treats here are definitely worth taking the next week off to exercise and detox on veggies (as i sit here, eating broccoli).

Problem: What would be an example of an positive review?

Answer:
Food was outstanding!! Huge portions though. Must do again upon return to Vegas.