Q: negative

A: Even with the 2 for 1 coupon, I'd say this isn't worth it. Go somewhere else and you might actually enjoy what you eat. Meats were bad, seafood was bad, and I didn't even bother with dessert. The TI buffet simply serves very low quality food, and I think I even got sick later because of it.

Q: positive

A: Since the other "conveyor belt sushi" place in Chandler closed, this is the only kaiten sushi place in town, but don't fret, because I think it's at least worth a try, if only to satisfy your curiosity's sake. When you first walk in, there is no host stand, but only a notebook on which to write your name and the size of your party. This place gets jampacked at most times, so plan accordingly. Once you're seated, your eyes will be greeted by the variety of the items, and how cheap everything is. It's not first rate sushi by any means of the imagination, but it's certainly reasonable if you're in the mood to shove fistfuls of sushi in your mouth. Definitely worth a try in our book, and we should know, because we keep coming back and "trying" this place dozens of times already.

Q: negative

A: My husband and I just stayed here. We were in Vegas for short stay celebrating our anniversary we honeymooned in Tahiti so we thought this would be nice. The rooms and big and clean but the atmosphere is very underwhelming I would not recommend this for anyone staying for only a few nights (seems like there were a lot of people there with time shares). Pool hours are short. 10-4:30. We were stoked for the lazy river and pool and had to rush to get it done before check out. The hot tub is open late. I was less than impressed with the staff. we checked in and got our room key only to walk into an occupied room!! It was horrifying! I got about three steps into the room before realizing it was very much inhabited. There was a laptop and other belongs out and the tv was on. We called the front desk from the hotel wing (we were not offered bell hop service and did not want to carry all our items to the front desk). The response was slow and apathetic, he kept telling us to check in at the front (which we had!). Finally he realized we were given the wrong room. He then asked if we wanted new keys... We waited about 20 minutes for him to bring them to us and when he did he apathetically stated "this doesn't happen a lot".... Not the Vegas stay we were hoping forward to so if you are in town for just a short stay, I recommend you look further.

Q: negative

A:
I really wanted to enjoy this place. The good: The decor is fun. And the servers are so kind, and even attentive, despite the conditions in which they're forced to work. Really. They're superb. The 2 stars up there are entirely for them. To the owners: Help them help you. And i'm afraid that's it for the positives. The bad: Generally speaking it feels like no one is in charge or that this is the first time the owners have run a restaurant. When you first arrive you are left to find your own seat. That works in some places, but Pallets needs a host stand and a host(ess). This will give a level of defense between the uncontrolled steady stream of customers and the overworked wait staff. It also communicates an element of control over the situation to the customers. When you tell me to sit anywhere I want, you might think it gives me some independence in my decision, but it's just forcing me to work against your broken system to find the least inconvenient seat. Which brings me to my next suggestion: more wait staff and clearly defined sections. Each time I've been there the staff seems like they're managing the entire restaurant. And while I appreciate a team approach (much like Windsor) I never got the feeling that any one server was owning my table's experience. The kitchen. Each time I've eaten at Pallets I've dined with a companion and each time one dish comes up significantly earlier than the other. And each time the runner had no idea who ordered what. There is clearly a timing issue in the kitchen. The food. It's okay. I don't have anything negative to say about it but I also don't have anything really superb to say about it. I wasn't blown away. But that's okay. It' doesn't have to be amazing if the rest of the experience made up for it. But it doesn't. You can't have a disorderly restaurant and just okay food. If the food was amazing it would be worth the inconvenience. (See: The NY soup nazi, or the long wait's at Matt's Big Breakfast.) So there's my constructive criticism. I'll try again in a few months and hope they've improved. However I do have one ranting complaint.. the single element that absolutely drives me crazy about this place... and I can confidently say I won't be coming back until it's gone... the DJ. Why is it that every time I just want to go have a nice piece of sushi I have to feel like I'm in a night club? I could barely hear my friend speaking to me. And why would I want to relax in a hammock with a DJ blaring into my ear five feet away? I don't get it and I don't like it. Save the restaurant some money and just play some music over the house PA.