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The first step with a wax burn is to cool the skin. Fill a sink, bathtub, or wash basin with cold water and soak the burn for at least 5, but preferably closer to 20, minutes. If the burn is on your face, soak a towel in cold water and apply it to your face. You can also use an ice pack to cool the burn. Only apply water. Do not use any soaps or other cleansers, as they could further irritate your burned skin. After soaking, look to see if there is still wax attached to the burn. Peel the wax away carefully. If skin is coming off with the wax, stop pulling. Avoid removing any wax that touches a blister. Small burns that are mild in nature can be treated safely. However, if any portion of the burn has turned white or black, if you can see bone or muscle, or if the burn area is much larger than a quarter, it is important to seek medical help. If there is still wax stuck to your burn, apply a thin layer of petroleum jelly to the wax. Wait 10 minutes. Gently wipe the petroleum jelly off with a soft, damp washcloth. The remaining wax should come off with it.
Submerge the burn in cold water for up to 20 minutes. Remove any wax that is still attached. Decide if this burn can be treated at home. Use petroleum jelly to remove any remaining wax.