This is supposed to be a AAA 5 Diamond resort. I received no baggage service, and a room that still had all of the trash from the previous guest. Multiple light bulbs were burnt out, dust and the short and curly hairs everywhere! Add insult to injury they stack on a $25 a day bait and switch charge for wifi and phone with a dial tone. What's next, a pay toilet? At their SkyBox bar their waitress call my companion a slob for sharing two pitchers of beer while gambling at their sports book. Their director of food and beverage, Rob Bigelow had words for the server that aren't for this forum, and the meal was comped. Yet the damage was done, as the experience was ruined. On the casino floor, you're lucky to get drink service once an hour, even when you tip a green chip out of the gate ($25). Approximately half of the table employees were more interested in gripping about personal problems or how happy they'll be when they are "of my shift in 45 minutes". I play craps and The Aria pit bosses use all the old tricks when they realize that you're a shooter: they switch out the dice for 5 light weight ones, bring in a cooler to bark in your ear, force you to roll the way they set the dice or forfeit your wagers and turn! If you want a REAL 5 star hotel and casino, you know which one's they are... This isn't one of them, not even close!
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