Withtheaddedcustomer-facingfunctionality,accountholderswillbeabletocarryouttaskssuchastransfers,paymentsandmobilephonetop-upsbyinteractingwithaWatson-poweredchatbot.

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With the added customer-facing functionality, account holders will be able to carry out tasks such as transfers, payments and mobile phone top-ups by interacting with a Watson-powered chatbot.