Sentiment analysis: The food is always great. The always have exotic daily soup, taco, and seviche that are usually amazing and the bartenders can make some quality cocktails. Not a fan of the owner's attitude towards her customers, but not so much that I wouldn't come back for their amazing tacos.
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positive

Sentiment analysis: I am a hot & juicy fan.. Even before it was on the travel channel and became so widely popular. I have preached the wonders of shrimp and crawfish to all my friends and will even choose H&J over The BoilingCrab. I have had many wonderful dinners at the original location and the servers are always so attentive. So why the low rating for this new location you ask? Its not the food that lacks at this location, it's the service. We tried out this place on a Thursday night around 9:00.. It wasn't too busy so when we arrived the hostess sat us right after she cleared up a booth. After a while a not so enthusiastic nor friendly server took our drink order. Then when she came back we ordered 2 lbs of shrimp + potatoes, rice, rolls and sweet potato fries. Slowly our order started to arrive one by one delivered by a food runner.. Soon we received everything except the sweet potato fries. Over half way through our dinner still no fries.. And no sign of our server.. So we have to flag someone down & ask and we find out that they ran out of SP fries a while a go and our server was supposed to tell us.. Then we are told not to worry it will immediately be taken off our check.. At this point our server has yet to once check up on us.. I spot her bottle blonde pig tails numerous times chit chatting with her co workers and horsing around.. Then we have to flag someone down again to place a Togo order but then we're told the kitchen is closed... Finally our server shows up only to plop a checkbook down on the table.. Peeved, we want to leave so we give her our card., when it comes back we realize they didn't take off the fries after all.. So we go to the front and the girl apologizes and says she needs to swipe the card again but we should be rest assured it will only be charged once because they settle all the transactions at the end of the night. So there goes another 5 minutes of waiting around due to bad service all the while food is still being brought out to tables.. "kitchen closed" my a$$.. ..The next day sure enough the card got charged twice from hot and juicy. Now I'm sorry, I honestly don't mean to be rude and I am a pretty patient person but seriously how hard is it to be a server at a restaurant that only has plastic silverware, paper towels and serves their food from a plastic bag.. ? Had the server just done her job adequately my experience would have been great.
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negative