Input: What would be an example of an positive review?

An example of an positive review: Inventive Menu. Warm inviting space. Good brews and spirts. Perfect for after work gatherings or pre-game dinner. Have been there a few times and I know I will be back.

Input: What would be an example of an positive review?

An example of an positive review: I love coming here anytime I'm in Vegas! For one thing it's a pro store, which means a far wider selection of products that are exclusive to just their pro stores. As a former MAC artist that loves all the different things they have to offer and all the beautiful colors--pigments, glitters galore, it's like Christmas morning haha! Yes this store is super crowded but the people are really friendly and helpful. It's sad to admit as someone that used to work for the company, many MAC locations do give into the stereotype of being known for being "unfriendly" (believe me--that is the opposite of how MAC artists are trained to be). However, the artists here are really nice (definitely in keeping with MAC's high standards of customer service). Yes, they have a dj which is pretty cool (haha, maybe they can hook you up with some club passes). On one trip here, I've had an artist offer to do an eye demo on me (unfortunately it isn't common for an artist to offer that up) so that was a plus! They even recently redid their store and have private rooms upstairs to get your makeup done, although I think those are reserved for brides or customers that are getting lessons.

Input: What would be an example of an negative review?

An example of an negative review: I was extremely disappointed by my stay at Encore... It's a beautiful hotel, beautiful suite, spa, pool & amenities... On a busy day, expect to wait about 20-30 minutes to check in and don't expect an apology or a bottled water for waiting... Paula (the gal who checked us in) was in a bad mood?? She wasn't at all inviting, warm or welcoming towards us. Not once did she ask us how we were, how our day was or even smile at us... My husband and I thought it was a little weird - but whatever.... We got to our room on the 35th floor... I immediately went to the restroom to wash my hands from our travels and I noticed the previous guest's false eyelashes on the counter (see photo).... I called down and asked them to send someone up to clean it which we stepped out for dinner... When we got back from dinner, we noticed housekeeping did stop by b/c the hand towels i used were gone and stocked with fresh new ones, BUT she neglected to remove the false eyelashes... That can be forgiven... I took a shower to end my night and I found myself standing in a puddle of water that covered my foot b/c of the slow drain..(see photo) the water in fact overflowed onto the bathroom floor drenching the towel floor mat... I called down to have them fix this... again, this too can be forgiven... Around 11pm, we heard our neighbors blasting their music very clearly.. they were playing robin thicks, "blurred lines". i called down and had security ask them to lower the volume - in which case, they did... again, forgivable - and not really the hotel's fault except for the fact that they have paper thin walls. We got into bed to go to sleep and after tossing and turning for about an hour trying to figure out the repeating suction/thump noise, i finally came to the conclusion that it was the elevator. Around 1 in the morning, i called down and asked to switch rooms b/c both my husband and i couldn't sleep b/c of the ongoing repeating elevator sounds... they couldn't switch us b/c "nothing was available" and i was advised to call in the morning.... Around 2 or 3 am, i was so frustrated, i called front desk again and asked them to send up ear plugs and a noise canceling machine - they sent a fan and orange ear plugs that broke in half the minute i put them into my ears. Through exhaustion we were finally able to fall asleep around 4 in the morning... Next day... I was offered 2 different rooms on another floor... Now, before I check into hotels i do my homework and the number one complaint i read about encore is the noise.. I read tips on how I should ask for a room furthest from the clubs and to NOT get a room with a neighbor connecting door... and now my third request was to be far from the elevator... I communicated these 3 requests to Encore and they offered me a room with a connecting door... or another room near the elevator.......................... At this point I was frustrated b/c the 3 front desk manager I spoke with (Miguel and Choona - Jason didn't even bother returning my phone call) didn't have any empathy for my situation - oh did I mention that I'm 6 and a half months pregnant? I was told by Choona that it was guaranteed that I wouldn't hear any noise on the new room with the connecting door b/c they sent someone up to double check (which i really appreciate by the way). So b/c of his guarantee, we packed our things and moved to the 38th floor... They were right, it was quiet... until 5 in the morning came around and the neighbors came back to their room and decided to continue their partying... I called front desk to complain and security handled it... my husband and I both irritated by the fact that we didn't get a good nights rest on either nights decided to just get up and check out. Checking out.... I immediately asked the very nice front desk girl for the manager... Enter front desk manager Michael - who was also less than friendly.. my husband and I could both tell from the start he was not at all concerned or even cared about our issues... After I explained what we had gone through the last 2 days, he nonchalantly offered us 1 night comp to pretty much shut us up... When i asked for a full refund he snapped and said, "i'm not going to do that." ok, this is where I got pissed b/c in the hospitality industry the one thing you do NOT say to a customer is, "i'm not going to do that (for you)" - there are other nicer ways to say the same thing. He explained that encore allowing us to switch rooms was doing us a favor and that it's out of the hotel's hand whether or not the neighbors are quiet... Basically, he was telling us that it's not the hotel's fault that they have paper thin walls and we couldn't get any sleep... His bottom line to us was, "take it or leave it and shut up" Again, he was super unfriendly or sympathetic - just plain cold....his apologies were mere empty words without any sincerity.

Input: What would be an example of an positive review?
An example of an positive review: We love this place. If you go for an early dinner it is good for kids (high chairs there). Their food is great, service is fast and staff is nice and is really a hidden gem. Love their green curry (more rice would be nice though) and their sampler app is the best thing to get (YUM!)