Problem: What would be an example of an negative review?

Answer: A BAD choice for a motel in Phoenix if your plans include sleep. I blundered into it by reserving on line and trying to save a few bucks- bad mistake. The place is just north of the west end of the Sky Harbor Airport and about 100 feet from an Amtrak/ freight railroad crossing, in an industrial area. A "one-on-one" girlie place is across the street and there is an "adult toy store" nearby. Classy neighborhood. The roar of the planes and the ringing of the railroad crossing penetrates the rooms like there are no walls and the trains themselves always blow their whistles- about a hundred times- as they approach the crossing - even in the middle of the night. The freight trains are about a hundred cars long. There are absolutely no amenities here, but the price is still pretty high- about fifty bucks- You can go to the La Quinta and live in absolute luxury for another twenty bucks- it WILL be worth it. The bedspreads are so garishly colored with the Motel 6 logo that the decor alone will keep you awake. Little tiny towels in a little tiny bathroom. No chairs to sit in to watch TV. The staff is nice, though and they have free (!) coffee in the office in the morning. And- they have an all-night security to guard to keep the derelicts from stealing the stuff out of your car. There is a pool. Do not go here. Repeat- DO NOT GO HERE.

Problem: What would be an example of an positive review?

Answer: Im so glad this place opened up so close to my house! It has bowling, lazer tag, a good arcade, pool, darts and more. Its a super fun place. Its pretty clean, very modern and just a nice place to chill and relax. Cons- Need more pool tables. The dont allow inside food or drinks in which is SUPER annoying. The polices are just to strick. But overall i think uptown alley is an awesome place for anyone. Im so glad it came to surprise :)

Problem: What would be an example of an negative review?

Answer:
For the record, I don't give out two stars often. I'm not a "ranter" by nature. However, I feel it is my duty to warn the public that this place sucks. First of all, try calling to get an appointment and you'll see that the average hold time is over 6 minutes -- they answer, then put you on hold. Second, once you get in for an appointment, assuming you are early or on time, you are waiting in the outside waiting room for a minimum of 20-30 minutes past your appointment time, and then they bring you into the inner sanctum to wait another 15-20 minutes. I'm not basing this experience on one visit; I am sharing with you the average time I've waited over the course of the last three years. Why the heck do I stay? Because, thankfully (knock on wood), I'm seldom sick, and the place ifsclose to where I live. But after the last experience, which spurred this review, I'm saying ENOUGH - right, like the bad J-Lo movie - ENOUGH! We have choices in this world and this should not be one of yours.