09/09/14 12:27 PM I was very displeased with the hostess Ashley for making me feel like an inconvenience. She didn't greet us, only asked how many in our party. This location is going under renovations, so it's gloomy.. when I asked if she had a Gluten free menu she snapped back, "We don't have one, but I'll ask the manger. I'll be right back". She never came back, instead I see her setting tables as I looked over my shoulder waiting for a reply. What a way to set MY mood when I come to a place that advertises they cater to food allergies. Mindy our Server however was a sweetheart. She came right over after we were seated & I immediately asked for a manager. Regina the manager came right over I told her what the hostess said to me, I felt as though I was an inconvenience. She apologized, ran to the front and grabbed me a Allergen friendly Menu. You can select your allergens (except Corn). QR.REDROBIN.COM/ALLERGEN-C Mindy asked if we'd like to try a new item, I had to decline because I believe the Root beer float has Corn syrup in it. I'm allergic to Corn also. I had a water with extra lemon. She was so pleasant and patient with me, she came right back as soon as I was done trying to look at the app menu on my phone & then finding the pricing on the actual menu. I had the California Chicken Burger no tomato or bun, wrapped in lettuce (I don't trust gluten free buns, because they usually have corn starch). My boyfriend had the Seafood Scatter, the shrimps were not de-tailed to his surprise. We're used to back home (east coast) serving up food without tails on them. He said the Cod was Flavorless, bu the clams had sand in them just like back home, they were crunchy and delicious. Overall he rated it a 6 out of 9. He was looking forward to the Cod.. We split a Cheesecake at the end, we asked for strawberries on the side because he's allergic to fruit. I had him slice off the Graham cracker crust with his fork. I had the strawberries and we were both happy. Despite bad timing with renovations going on, I appreciated Mindy & Regina's service. Quick speedy service from Mindy also.
How would this review be described in terms of sentiment?
positive