TASK DEFINITION: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
PROBLEM: We had the balsamic infused fig and bacon pizza. Pure Genius. This is casual and intimate with a friendly staff and a flour covered owner right on site getting his hands in the pizza dough.
The prices are a little high but it is really good.

SOLUTION: 4 stars

PROBLEM: This is my 2nd time to this location. The 1st time was yesterday and dined in and thought the flavor was good and better than the other sandwich chains. So today I came back to pick up 3 sandwiches for my family. Service was very slow but at least the cashier apologized for my wait. When they called my order I asked for a bag and another employee said " they are right there pointing to the bags on the other side of the counter. The manager was standing right there so I said to him " Oh, you have to bag your own" and he replied "Yeah".
Now I don't mind bagging my own order but don't be rude and expect your customers to know especially when the bags and napkins are on the other side of the counter.
Food is good, value is fair and customer service is below par.

SOLUTION: 2 stars

PROBLEM: This place is absolutely the best. I've had a few services done there when I lived in Vegas, including 90k mile major service and timing belt/water pump/tensioner. They always get the work done on time and are reasonably priced, even cheaper than some Honda dealers or independent mechanics.

Highly recommended if you drive an Acura. Call around for prices on scheduled maintenance, but this place does a great job!

SOLUTION:
5 stars