This is a bath house NOT a spa. Been here twice. Both times the wet spa areas were so loud that I felt terrible for anyone who actually came here to relax! No effort whatsoever is made to tell guests to use quiet voices. Additionally, guest and staff voices were so loud outside of the salt and hot stone rooms that it was distracting to those within. Staff members in at the women's spa both times looked like they barely wanted to be bothered as they handed you the locker tag and slippers. The facilities themselves are very nice ~ especially the outdoor co-ed pool ~ but customer service and a relaxing spa atmosphere simply do not exist at this place.
Choose the sentiment of this review?
OPT:
[a]. negative.
[b]. positive.
[a].