You are given a conversation between two people. 'Person1:' and 'Person2:' are used to separate their respective dialogues. You are required to assign a label 'formal' if there is an absence of emotion and a presence of questions anywhere within the conversation. If such pattern is not found assign the label 'informal'.

Q: Person1: Good afternoon . What can I do for you today , Madam ?
Person2:It's a little sensitive , actually . I need to get hold of some money , and quickly .
Person1: OK , Madam . We are here to help .
Person2:I already have some Time Deposits with you , but unfortunately , they haven't matured yet . I really don't want to cash those just yet .
Person1: I understand completely . There are other options , such as a Personal Pledge Loan .
Person2:I've not heard of that , could you tell me more , please ?
Person1: The procedure is really simple and convenient . All you need to do is fill in this Loan Application form .
Person2:Right ... anything else ?
Person1: Of course , we'll need some documentation from you . Like your resident permit , proof of salary and your USD Deposit Certificate , to use as collateral .
Person2:And then I just sign here ? You're right ! It certainly is simple and extremely convenient .

A: formal
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Q: Person1: Hey , Vernassa . why be angry look ?
Person2:It's the new neighbor . I hate her guts .
Person1: I've never seen you so worked up . what did she do to you ?
Person2:She made another white crack about my clothes .
Person1: Are you sure she was trying to put you down ?
Person2:Of course , I am sure .
Person1: You shall go easy on her . she is new here .
Person2:Just how am I supposed to do that ?
Person1: You shall just take it in surprise .
Person2:I've tried , but she keeps pushing my buttons .
Person1: Try to pull it together , Vernassa . I am sure things will turn note , ok ?
Person2:I am not . she is no picnic .
Person1: Well . if you think I can help , let me know .
Person2:Thanks , Serena .

A: informal
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Q: Person1: Excuse me . Do you think I can get there in time to catch the 11:30 train ?
Person2:Well , let me see . Now it's 11:00 sharp . It's a long way to go.If I take the shortest route , we may come across a traffic jam.If I take a less heavy route , it will save us 10 or more minutes , but you'll have to pay more . Which do you prefer ?
Person1: Are you sure that I can get there in time if we take the less heavy route ?
Person2:Generally speaking , we can if we go at this speed and nothing unexpected happens .
Person1: How much more do I have to pay ?
Person2:Compared to the shortest route , you may pay around 5 Euro more .
Person1: That's acceptable . No one wants to miss a train .
Person2:OK ... Here we are . We'll turn left at this cross . To go straight ahead is the shortest route .
Person1: Thank you !

A:
informal
****