Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hello,.
agent: Hello, how can I helpful to you?
customer: I am George Young. i would like to visit NASCAR hall of fame (museum) to know about our history. Can you please book a connecting fight for me?
agent: Sure, I am here to help you. May I know your fare limit?
customer: Price limit should not cross 500.
agent: Can I know your travel dates?
customer: My journey start on 06/17 and I return on 06/19.
agent: Help me with your origin and arrival airport codes.
customer: My origin point is Dallas & Fort Worth, DFW. Destination point is Charlotte, CLT.
agent: Ok, please wait. I will let you know the flight details.
customer: Sure.
agent: Thanks for waiting, I found a direct flight as per your requested dates.
customer: Ok, I need a connecting flight, If not available please terminate the booking.
agent: There is no connecting flights available to you. Thanks for connecting with us.
customer: Ok, Thank you.
Output:
no_reservation