How might one describe the sentiment of this review?
I have my nails done every month and this month my normal nail salon was closed so I drove over to Q Royals Nail and Spa. The lady that checked me in was rude and refused to speak to me, she would only gesture instructions. My nail tech was about equally as quiet, which is fine because I much prefer to read my book than talk. Their special was $33 for a mani/pedi, so I decided to do that instead of just getting my normal pedicure. From my experience this package included trimming my nails and cuticles and rubbing some lotion on my feet. For him to brush a callus treatment over my feet was $5 more. When everything was said and done my nails looked worse than if I had done it myself. He trimmed my nails within about an 1/8" of having no nails (they were plenty long to begin with), one bloody cuticle and the polish is so sloppy that the sides of some of my nails aren't painted and the paint is all over my cuticles. The paint on my toes is dull and already looks 2 weeks faded. When I brought all of this to their attention they put another top coat on my toe nails. This place is obviously out to make the quick, convenient dollar. They are located in a major shopping center right by Starbucks and Whole Foods, so they obviously have enough traffic to keep them going, no one in the salon that day was very satisfied, but we are a culture of convenience. My suggestion is to spend one extra minute driving across the street to Ali's Nails (my current favorite salon) and get splendid and smiling customer service! The pedicures I get there are 1 hour, $25 and last for the whole month!!!...Pick your answer from:
[A]. negative.
[B]. positive. I think the answer is
[A].