QUES: Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but by the 2000s, the company could not justify that level of service when computers in the same lineup sold for hundreds. Rollins responded by shifting Dick Hunter from head of manufacturing to head of customer service. Hunter, who noted that Dell's DNA of cost-cutting "got in the way," aimed to reduce call transfer times and have call center representatives resolve inquiries in one call. By 2006, Dell had spent $100 million in just a few months to improve on this, and rolled out DellConnect to answer customer inquiries more quickly. In July 2006, the company started its Direct2Dell blog, and then in February 2007, Michael Dell launched IdeaStorm.com, asking customers for advice including selling Linux computers and reducing the promotional "bloatware" on PCs. These initiatives did manage to cut the negative blog posts from 49% to 22%, as well as reduce the "Dell Hell" prominent on Internet search engines.
Which Dell employee was moved from head of manufacturing to head of sales?

ANS: unanswerable

QUES: Thermally, a temperate glacier is at melting point throughout the year, from its surface to its base. The ice of a polar glacier is always below freezing point from the surface to its base, although the surface snowpack may experience seasonal melting. A sub-polar glacier includes both temperate and polar ice, depending on depth beneath the surface and position along the length of the glacier. In a similar way, the thermal regime of a glacier is often described by the temperature at its base alone. A cold-based glacier is below freezing at the ice-ground interface, and is thus frozen to the underlying substrate. A warm-based glacier is above or at freezing at the interface, and is able to slide at this contact. This contrast is thought to a large extent to govern the ability of a glacier to effectively erode its bed, as sliding ice promotes plucking at rock from the surface below. Glaciers which are partly cold-based and partly warm-based are known as polythermal.
What temperature is a polar glacier always above?

ANS: unanswerable

QUES: The New Zealand police attempted to arrest one of the leaders in the demonstration. When he resisted, a struggle developed between the police and the Mau. The officers began to fire randomly into the crowd and a Lewis machine gun, mounted in preparation for this demonstration, was used to disperse the demonstrators. Chief Tamasese was shot from behind and killed while trying to bring calm and order to the Mau demonstrators, screaming "Peace, Samoa". Ten others died that day and approximately 50 were injured by gunshot wounds and police batons. That day would come to be known in Samoa as Black Saturday. The Mau grew, remaining steadfastly non-violent, and expanded to include a highly influential women's branch.
What kind of weapon was used against the Mau demonstrators?

ANS: Lewis machine gun

QUES: In 1355 in Buda King Casimir III the Great issued the first country-wide privilege for the nobility, in exchange for their agreement that in the lack of Casimir's male heirs, the throne would pass to his nephew, Louis I of Hungary. He decreed that the nobility would no longer be subject to 'extraordinary' taxes, or use their own funds for military expeditions abroad. He also promised that during travels of the royal court, the king and the court would pay for all expenses, instead of using facilities of local nobility.
who issied the first country wide privilege for the nobility?

ANS:
Buda King Casimir III the Great