In his lifetime, Ray had done a number of things for which he was not proud, things he'd like to see just as well stuffed down a dark hole. Everybody had things of which they were ashamed. Everybody has committed their share of sins that they wish they could take back. But this wasn't one of them, and he resented the implication that it was -- the implication that someone would dare to judge him for something they did not fully understand. It was a good thing, a right thing, like the time he had given emergency CPR to the woman already ten minutes dead and gone, the woman whose mouth tasted of chocolate death and scrambled eggs, just to spare her horrified children the sense of helplessness while waiting for the ambulance to arrive. That had been a noble thing like this one was. Should have been. Perhaps it was always less difficult to have things fail here, with the living, than it was with the dead. The dead had no opinions, no agendas. They weren't sensitive. The dead did what you fucking told them to do and didn't complain. Right? The living simply did not understand that there were rules. They didn't want to understand something so banal. Someone who didn't take the time to understand the rules had no right to pass judgment on him. Not that it ever stopped them. "I hear that you are unhappy," he said into the phone, then had to pull the receiver away from his ear so the woman on the other end could scream at him some more. Conflict de-escalation technique number one was invariably affirmation. Make it clear that you are aware of the individual's feelings and frustrations, that you are at least listening to their side, whether or not you personally may eventually have the authority to validate or alleviate those feelings. People liked to be listened to. The illusion of having a voice was almost as good as actually having one. Isn't that why people still bothered to go to the polls on election day and vote? And it worked on most people. This woman was not one of them. According to the above context, choose the correct option to answer the following question. Question: What is likely to happen on the phone with Ray? Options: A. The woman is going to continue screaming B. not enough information C. The woman is going to laugh D. The woman is going to calm down
A

(Question)
I had seen it before, those fuzzy, furry leaves and stalks, with the pretty, star-pointed purple flowers, but up until that moment that I saw them sitting in a basket at the market stalls, I admit I had never taken notice of it as a food. It grow along cracks in stone walls and along the roadside near my home in Settignano, which is blooming with spring goodness right now: robinia (black locust) trees, wild garlic (three-cornered leek) and even elderflowers are already bursting. I asked the vendor just to double check, "Is this borage?" "Si," Came the answer, "Borragine." He confirmed. "I've had it in ravioli," I started to say, "Brava!" He said, as if we were about to start a guessing game on what could be done with it. Actually, there's a lot that can be done with it. If you can use it as a ravioli filling with ricotta, then you can imagine it taking the place of spinach in gnudi, too, but also soups or frittata or stirred through polenta. I learned that the flowers are just as delicious, if not more interesting, for their delicate cucumber-like flavour people told me of their use in salads or cocktails like Pimms, and someone even mentioned she freezes them in ice cubes, what a pretty idea for those first warm nights when you can dine al fresco, homemade cocktail in hand. Then there's risotto and of course the fritters, much like these ones. Or you can simply deep fry the clusters of buds that haven't yet burst open like these deep-fried robinia flowers. borage and ricotta crepes The problem, I was thinking, as I took home my bag of borage, is that I can't decide what to make. There's simply too much choice. I consulted two of my favourite books that also happen to be cookbooks. Patience Gray's Honey from a Weed and Luigi Ballerini's A Feast of Weeds. Both had wonderful ideas for borage (and indeed many other edible, foraged plants). According to the above context, choose the correct option to answer the following question. Question: How long did it take the author to cook and eat the borage? Options: A. until spring B. not enough information C. several weeks D. a few hours to a day
(Answer)
D

Question: I have always been a "handyman" involved in various building projects around the house. One particular time I was refinishing a section of ceiling. I had laid in the wiring and insulation by myself and all that remained was nailing a number of heavy 4ftx8ft gypsum wallboard panels onto the rafters of the 8 ft ceiling. I had arranged for a paid assistant to help me since the height of the ceiling and the weight of the wallboard was more than I could handle. When the time came, the assistant didn't show up and did not even call. I was pissed as hell. After my messages were not returned, I had what can only be called a "rage" of determination. Using a six foot ladder, three 2x4s and my head(literally) I hefted the heavy wallboard, Using leverage I placed them one by one on the overhead rafters, held and braced them with my head, glued and nailed them there all by myself. About a half hour after I finished, I was standing there smugly trying to figure how I did it so easily when there was a knock at the door. Of course it was the assistant with a lot of excuses. He seemed surprised when I told him I was finished. He looked up at the ceiling and said "how in the world did you get those up there by yourself?" I said, "Oh, believe me, You helped more than you will ever know!" I learned a lot from that. Anger has its place in your life. You have to control it and use it directly to solve a problem. To this day I do not know how I accomplished what I did the way I did it. But, if I hadn't been so angry I would never have attempted it at all. Life is full of little lessons. Pay attention to them and learn. If you have to lash out, lash at solving the situation you are in instead the person who caused it. It is significantly more productive that way. According to the above context, choose the correct option to answer the following question. Question: How long did it take the handyman to install the panels? Options: A. 2 days B. 2 hours C. 1 day D. not enough information
Answer:
B