Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Stopped by this weekend with my heart set on gluten-free bruschetta and pizza, and they didn't have any gluten-free products available. When you offer a service that nobody else does, it's important to actually offer the service. Very disappointed.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Caught a show by LA's The Joneses here a few months back. The layout isn't bad, many vantage points of the stage as others have mentioned. They have a smoking room just off stage right which is a choking hot box of airborne particulates with some nasty furniture to relax on. You can actually take a swill of your goddamn drink in between drags while the band rages 10 feet away....genius. I was pleasantly surprised to find several micro brews on tap, along with a bartender who was both interested and knowledgeable about them. He suggested one to me (forget the name) that was fan-friggin-tastic. I get thirsty now just thinking about that beer. Good prices. Did not try the food. The rest of the staff was likeable. Lots of leather and scuzz in the crowd. An authentic rock dive, I'll be back.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
ZERO if I could! I have been renting cars for employees for well over 10 years, this was my worst experience to date. I rented through a third party like I always do, also got the insurance through them like I always do. The guy at the car rental counter, Thor, up-sold my employee on their insurance for more than the car cost per day. The way that Thor snuck this in was by telling my guy that he was just initialing for the insurance that we had already paid for. My employee had his insurance form with him and showed this to Thor, but he worded it just right and sold him $89 worth of insurance anyways. I called Dollar when I found this out and they said they couldn't take the insurance off over the phone and he would have to go to a dollar location to get it resolved. I let them know that he was working 3 hours away from the nearest Dollar location and I couldn't afford to have him leave the job to go deal with this. Then they told me he could try to have it removed when the car is returned, it would be at the managers discretion, of course that didn't happen. In addition he was an hour late returning the car, they charged him an extra day rental and an extra day of the insurance we didn't want in the first place. The WORST customer service I have ever dealt with on a local and corporate level. Don't be fooled by the low prices they offer, you will pay double what you planned on one way or another. This was supposed to be a $177 rental including insurance, turned out to be a double insured rental costing us over $300. There goes the budget!