Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: WORST CUSTOMER SERVICE I HAVE EVER RECEIVED FROM A MANAGER (Chris) I placed an online order, received a conformation E Mail that it would be delivered in 30 minutes and after I had to place a call 1hour and 22 minutes later I quickly found out three things... I wasn't ever getting my order, The customer service at this particular facility was horrendous, and the manager of the facility (Chris) or so that is who he claimed to be was unbelievably RUDE and had no customer service skills at all! I asked for the corporate office number, he refused to give it to me stating this was not his fault then started to argue with me. I'm not sure if you realize it or not, but there is plenty of other options out there from a pizza, wing, breadstick perspective and when someone chooses to eat HH, you should feel privileged and do what you can to take care of your customers or you may not have to worry about having customers soon. I run a QSR concept, just a little advice...Customer Service is paramount in this day and time, again when someone chooses to eat with you, IT's A PRIVILEGE and you probably should not take it for granted. I know moving forward, my family, friends, etc. will be much more selective when it comes to our pizza choice.
Q: positive

A: I have used this body shop 3 times now and have been impressed with the results each time. They have very high workmanship standards and do excellent work. Their customer service is unparalleled. Jim kept in touch with me during each step of the process. With the most recent repair, there was a significant amount of work needed because I was rear ended and pushed into a car in front of me. Jim kept me informed throughout the 2 weeks they had my car and I was confident that everything was being done to maximize my benefit from this accident in which I was not at fault. When I got my car back it was perfect! And they had detailed it as well. I felt like I was driving a brand new car. They have an excellent warranty as well. Don't go anywhere else! This is the best place for auto body repairs!
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: So, the service was AWESOME except....They didn't offer me a brunch menu, so I had no idea I could have gotten delicious breakfast food this evening. The food, not so awesome. At all. I ordered a cobb salad with cucumber ranch dressing. It was huge, but not so flavorful. I kept looking for salty bacon and distinct red onion, and somehow, it was just bland. The tomatoes were good. *shrug* The homemade biscuit was dense and insanely dry. Like, reminding us that we're in the middle of the desert and I'm desperately grasping the glass of water before my dried out throat shuts down on me. I wrapped most of the salad up to go (not that death biscuit) because it's HUGE as the menu suggests, and took a slice of cheesecake to go, too. That was also enormous, and freaking flavorless. Well, not completely lacking flavor... It... It tastes like cream cheese brulee. Yeah. Almost burnt cream cheese. Not a hint of vanilla or sugar. Like maybe the cook got distracted and forgot that they didn't put anything but cream cheese and butter in it? I seriously would be better off getting a bagel and spreading this on it. Worst cheesecake I've ever tasted. I'm absolutely heart-broken.
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: What a poorly managed event. Parking was horrendous and took 45 minutes to weave our way through the pre orchestrated maze. Then you got to stand in line for your over priced tickets which were $12. Then you got to stand in line for security check. Another line for wristbands to drink. Another line for tokens to buy over priced 8 oz glasses of beer for $6. And finally ridiculous long lines for the food vendors. There was little shade provided and I am appalled at how expensive everything was. We spent easily over $100 for the afternoon. I felt like we were hearded like cattle. I won't do this again even if the tickets were free.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: You have got to be kidding me... Sushi Roku is ridiculous! Ridiculously BAD, that is! In fairness, I give them one star for the service and another star for the ambiance (the restaurant is really gorgeous; if you sit in front of the windows, you get an amazing view of the strip). But OMG, this place way overpriced! I had dinner with 2 friends and it came to $300! What the hell?! The rolls were small and really not that special, and most importantly, they were NOT FRESH! The nigiri looked like it had been sitting out all day! Unacceptable!
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
Phat Burrito doesn't look like much from the outside, just a rundown, brightly colored cinder block building. But this place has some of the best burritos in Charlotte. These burritos are not only massive, but filled with fresh ingredients you can't get at the franchise burrito joints. There are several options of burritos, but their menu isn't that extensive. Don't go here looking for a Mexican restaurant, go here only if you want burritos or quesadillas. From black to pinto, chicken to beef to fish, & several other options, Phat Burrito provides enough of an option for the whole group to enjoy the kind of burrito each person likes. The salsa bar also has some different options to top your burrito with, & you can try as many as you wish. This place is pretty tiny, with not much room for indoor eating. When the weather is nice, the patio is a good option & is right next to the light rail. The lunch crowd is always huge & most people take their food as takeout, so expect to wait a good while to order, & wait for seating as well if you plan to stay. The parking lot can sometimes be a hassle as well. Phat Burrito is so much better than your normal Qdoba, Chipotle, etc. types. Phat Burrito gives you a much better tasting burrito, without a high price, & will have you going back again & again to this unique little joint.