Problem: Article: You'll never be able to get past a mistake if you cannot bring yourself to confront it. You need to clearly identify the mistake, what caused it, and your culpability. This is not the time to make excuses. Maybe you were distracted or overburdened, but these don't change the reality of the result. Don't try to share the blame, even if you can. You can only control your role in any mistake, and you need to accept it as your mistake. We can sometimes use our guilt as a barrier to prevent us from accepting the consequences. If we're already punishing ourselves with guilt, then maybe the other person won't punish us, too. If you want to move on, you must accept that there are consequences, and punishing yourself will not remove those consequences. You may think it's embarrassing enough to admit a mistake to yourself, let alone telling others all about it. However, as awkward as it may be at first, sharing your mistake and how you feel about it is often a key step towards letting go and moving on. The time to share with any person(s) you've wronged with your mistake will come, but first you may want to confide in a friend, therapist, spiritual guide, or someone else you can trust. It may seem silly, but verbally admitting your mistake, especially to someone else, can often be important in the process of accepting it. Sharing your mistakes also reminds you that we all make them, and that none of us are perfect. We all know these truths, and yet they are easy to forget when dealing with a mistake. Once you have admitted your mistake to yourself and to anyone who may have been harmed by it, the next step is to do your best to make things right. In doing so, you may discover your error was not such a big deal to begin with. And, if it was a big deal, working to make amends will help you to bring the matter to a close and move past it. Generally speaking, the sooner you make amends for a mistake, the better. For instance, if you make a mistake at work that costs your company a client and/or some money, it is best to inform your boss quickly but give yourself some time to develop some ways you can make up for the error. Don't let a mistake fester by not addressing it, which will only increase your guilt and the distress or anger in those you have wronged. There will be times when your mistake does not harm any particular person, or harms a person that is no longer around for an apology and amends. For example, perhaps you deemed yourself too busy to visit your grandmother, and now she has passed on. In such cases, consider "paying it forward" by helping others in similar circumstances, or just doing good deeds in general. Maybe, for instance, you could volunteer at an assisted-living facility, or make a point of spending more time with your remaining elderly relatives.
Summary: Acknowledge your mistake honestly. Share your feelings and findings. Make amends.

Problem: Article: Sometimes a customer will vent their frustrations on you and it can affect your emotions. Taking customer anger personally can put you in a negative space and make your day harder. Realize that the customer is most likely angry or disappointed at their situation, and not you. A defective product could have unforeseen consequences, which can put customers in a bad mood. Channel your emotions so that you can better serve the customer instead of getting upset. If a customer is angry, you can say something like, "I'm sorry that happened," or "I understand your frustration. I'll do my best to help you." If you are working too many overtime hours or are on call frequently, it could increase your stress and have a negative impact on your health. Even if you have set hours, it doesn't mean that you're aren't bringing your work home with you mentally. Remember to separate your work from your home life and leave work at your office. Bringing the stress and anxiety home with you can deteriorate your own well-being and relationships with family and friends. Take your vacation time and make sure to plan something that you can enjoy. Eating unhealthy things like fast food everyday will reduce your focus and limit your concentration. This can make it hard to communicate effectively to customers or help them find solutions. Eat healthy during the day. If there isn't anywhere healthy to eat around you, consider making your lunch and bringing it to work. Foods that help boost concentration and efficiency include, beets, broccoli, green leafy vegetables, salmon, and walnuts. If the stress of the job is having a negative impact on your life or relationship with others, it's a good idea to talk to your supervisor. They may be able to relocate you to a different department that could be less stressful or reduce the amount of work that they expect from you. Supervisors may also have additional techniques or strategies to help you become more efficient or minimize your stress. There's a good chance that if you are having problems coping with the work environment that your colleagues are experiencing similar things. You can say something like, "I'm doing my best, but I can't seem to get everything accomplished and it's making me a bit stressed. Do you have any tactics that you think would help me?"
Summary: Don't take it personally. Maintain a healthy work-life balance. Maintain a healthy diet. Talk to your supervisor for help.

Problem: Article: Write a question from each verse of each chapter. Leave spaces to fill in the answers. Each person reads one verse from the first chapter. Hand out sheets with questions on it for the first chapter and a pen for each person. After this reading, the group discusses the verse and the question. As part of this, have them each explain what was meaningful to them from the verse. Have the next person read it and repeat above steps until all of the chapter completed.
Summary: As the leader: Start. As the leader: Have another person reads the first verse. Ask each person to write down their answer. Proceed with the next verse.

Problem: Article: Some people have a genetic predisposition for breast cancer. If there is a history of breast cancer in your family, you may be at risk. Look at the history of both sides of your family (mother's and father's), since the genetic predisposition for breast cancer can come from either side. The same genes that are linked to breast cancer are also linked to other kinds of cancer. Make note of any history of ovarian, pancreatic, or high grade prostate cancer in your family. Let your doctor know if there is a history of any of these types of cancer in your family. Mutations to these genes can make you extra susceptible to breast cancer and certain other types of cancer. It is especially important to test for these mutations if there is a history of breast and ovarian cancer in your family. Aside from genetic predisposition, there are other factors that could be related to your personal risk for breast cancer. Talk to your doctor if you have any of the following risk factors: Age: Women over 50 are more likely to develop breast cancer. Dense breasts: Women with breasts that are "dense" or high in connective tissue (as opposed to fatty tissue) have an elevated risk of developing breast cancer. Early menstruation: If you began menstruating at the age of 12 or younger, you may be at slightly higher risk for developing breast cancer. No pregnancy, or pregnancy late in life: If you have never been pregnant, or became pregnant for the first time after the age of 30, you may have a slightly increased risk for breast cancer. A previous history of breast cancer or non-cancerous breast diseases. Some medical procedures and medications can also increase your risk of developing breast cancer. Talk to your physician if you have used any of these medicines or undergone any of these medical procedures: Hormone therapy (e.g. hormone replacement therapy after menopause) or hormonal contraceptives (e.g. birth control pills). Radiation therapy for other cancers of the chest and breasts. The drug diethylstilbestrol (DES), a drug that was sometimes administered to pregnant women between 1940 and 1971.
Summary:
Look at your family history. Get tested for BRCA1 and BRCA2 genetic mutations. Look at your personal health history. Look at your history of medical treatments and medications.