Is the following review positive or negative?

A GREAT place for summer camps and overnighter fun! I'm even getting ready to sign my daughter up for another round of classes! This past "over nighter", our friend's daughter wasn't fully signed in for the event but they went above and beyond to help us out! Management was accommodating and helped us rectify the situation very quickly! I want to be clear, just because they were accommodating, doesn't mean that we "got our way" It means that we were able to come up with a solution together that worked for all of us. Helpful hint: PARENTS, check for your email confirmation notifications! I'm always impressed that USA Fitness can hire so many gracious young ladies who never speak in that nasty tone that adults are accustomed to hearing. It's refreshing to see them smile, be incredibly happy and even more importantly, HELPFUL! (I swear their parents must be AMAZING!) No question, I'll recommend USA Youth Fitness Center time and again!
positive