Problem: i wish I could leave a negative star. They have decent beds, but the radios never work, you have to clean your own beds and the so called HIGH tech self checkin never works. They charged me for 24 all access which i dont have. I got BURNED to a crisp my first time there because they dont clean the beds and I am allergic to TINGLE lotion. Then they charge $43 a month for unlimited level 2 tanning and set me up for "autopay' every month. They charged my original card i signed up with then tried charging me 3 months at once saying they didnt charge me and had to have them all go thru at once! No notice, nothing! So now i have to fight with them over that. On top of everything, I had left my lotion there and was told it was being held for me. SURPRISE, it wasnt. SO after asking the completely RUDE "manager" to get a radio that worked i said im just gonna take a sample for now, she turned around and said "are u gonna pay for that later" as if I was stealing it!!!! omg! i was livid. I was told the corporate office was going to contact me, 3 weeks later, nothing. I was there yesterday, as I was going into the room a new girl said (while standing next to the "manager" do u have your lotion with you? REALLY? this place is poorly run, semi running equipment and RUDE snotty inept employees working there. DO NOT GO THERE! way overpriced for subpar tanning beds
How would this review be described?
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A: negative

Problem: Mauvaise experience de A a Z. Est-ce parce que nous etions un groupe? Les commentaires sont pourtant positifs pour ce resto. Premierement, la serveuse ne nous a pas offert de l'eau du robinet et nous a tout de suite deposer des bouteilles d'eau de source a 6$ la bouteille. Le confit de carnard est-il bon ? Je ne sais pas, car apres l'avoir commande, la serveuse nous revient en nous informant qu'il n'en restait plus. En parlant de la serveuse, robe courte, dos decouvert, talons hauts et service d'une pretention indescriptible. Nous etions un groupe d'environ 15 convives. Nous sentions que nous derangions et la courtoisie etait absente. Si vous ne voulez pas de groupe, refuser les plutot que de nous donner un service aussi mauvais. A la fin du repas, la serveuse apporte une seule facture pour les 15 et refuse de la diviser parmi les couples. Il fallait aviser la personne qui a reserve qu'une seule facture serait faite, ce qui n'a pas ete le cas. Ils n'ont finalement pas eu le choix de faire des factures individuelles s'ils voulaient etre payes. C'est un resto pour voir et etre vu et dont je n'ai pas pu apprecie l'experience culinaire. Un jour peut-etre j'y retournerai mais plus jamais en groupe.
How would this review be described?
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A: negative

Problem: They were professional, not pushy, respectful and worked with me. They made sure they answered any question I might possibly of had. I did not buy a car due to my financial situation but when it comes time for me to get the one I want, I will go to this location.
How would this review be described?
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A: positive

Problem: Came with a group of people to introduce them to a neighborhood place we'd been to before. We were embarrassed that we suggested the place. The waitress provided horrible service....we had to constantly flag her down or go to the bar for our own drinks. We waited 55 min. for food to come out. It wasn't very busy and the food was basic bar food. When we brought our concerns to the manager ( who was also tending bar ), he had nothing to say and didn't seem to care. During the conversation he took our drink order, turned around and helped 4 others who came in after us instead of pouring our drinks. We opted not to spend another dime, cashed out and left. They lost 11 customers that night.
How would this review be described?
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A:
negative