Problem: What would be an example of an negative review?

Answer: Went with my husband on a Wednesday night. We were the only people in there. The interior was cozy, a little dimly lit...fairly good decor. We were brought chips and salsa. The salsa was good but the chips were cold and probably straight out of a store bought bag. NOT a good start.. We ordered a chicken fajita each. The waiter first brought out a taco bowl filled with guacamole, sour cream, lettuce, and shredded cheese( no rice or refried beans) and it took like 5-6 mins after that for the actual fajitas to arrive. One of the worst fajitas I have ever had. The chicken seemed dry, the dish was low on salt and seasoning, AND the pieces on the bottom were fully charred and bitter. Blegh! Throughout our meal, we could hear really loud noises of pots and pans that sounded like they were being thrown about in the kitchen..... At some point in the middle of our dinner,I asked the waiter for some hot sauce like Tabasco or something and he said they don't keep any. What Mexican restaurant doesn't keep hot sauce?! He did, however, recommend another kind of sauce and said I would be charged for it. I ordered it anyway. It came in a teeny cup and definitely not worth something to pay for. They have a deal running through the end of Nov wherein you buy one entree and get the second one half off( on Tue, Wed, Thu). Even saying that, our bill was lik $30+ (including $2 for the sauce). Overall, not a good experience... Wouldn't come here again, even with the half off deal.

Problem: What would be an example of an negative review?

Answer: Had great expectations for this restaurant and was highly disappointed. Arrived early and sat in the lounge. My husband had to go to the bar to get drinks for us since the server was nowhere to be found and never acknowledged our presence. I had a mojito and there was no visible mint in my drink. WTH! Was seated at our table at the time of our reservation. The server told us that we could NOT order an appetizer first, that we must order our entire meal to include wine at one time, end of discussion. Okay we make our choices and order about 10 minutes later. Still no bread. Wait about 15 minutes for appetizers, they are brought. Then finally some bread is brought out. We ordered the bacon wrapped dates and the olives and they were meh! The warm bread was covered in salt, so much so that my husband the sodium freak said it was too much for him. I had the shrimp with spaghetti while my spouse had the lamb. My pasta was clumpy and overcooked as were the two shrimp I received with it. My husband's lamb was ordered medium rare and was received as well done. Both appetizers lacked seasoning and we were not offered any parmesan for the pasta or salt/pepper for any of our food. On a side note, the portions are incredibly small. My sister lives in Vicenza Italy and I thave traveled there on a frequent basis for the past 30 years, 3-4 times a year and this is not Italian food or service. The waiter asked how we were enjoying our meal and we told him. No one from management approached us. We did not order dessert because the majority of it appeared dried out. My husband did order coffee for after dinner. This was a total waste of our time and money.

Problem: What would be an example of an negative review?

Answer:
I came in to take advantage of my Bogo blizzard coupon. When I entered, there was no one in the front, so I peeked around saw someone just sitting down in the back. I said "Excuse me" and she came to the front and told me to wait a second because she doesn't speak English. WTF? I came to get a snack before work, and this simple trip ended up taking way too much time. I'm pretty sure this is a franchised DQ, and I won't be coming back to this one. Having one employee and a supervisor that cannot communicate with customers is ridiculous. They will not get any more of my money.