Sentiment analysis: If you are a glutton for bad service, this is the place for you. They may even add to your bill a couple of items that you did not order - as was the case with the two tables on either side of us. The manager was in charge of dropping off our orders and she did it with the grace of a cave man. She had a scowl on her face as she shouted out the orders. She didn't even bother to place the items in front of the appropriate person. She just dropped, literally dropped, everything off at the corner of our table. Apparently, she thought our four year old son was capable of distributing the food. We had to ask multiple times for our side orders and for drink refills. Seriously...what is the point of placing our orders if we need to keep reminding the server to give us our stuff. How would the server feel if I forgot to tip him? The shrimp we ordered were tasty, but there were so many shrimp heads without bodies. I finally asked the server if I ordered a pound of Hot n Juicy shrimp heads. Poor fuc#er looked like a deer in the head lights. Don't waste your money or your time here.
+++++++++
negative

Sentiment analysis: Yeah, I had a very lovely meal here. Steak cooked to perfection and generally amazing. I ate on a set menu coupled with a wine tasting event. The gentleman leading the wine tasting was witty, dry and generally lots of fun and he didn't come over as a wine snob at all (although I suspect he is a major wine snob!). Would definitely come back here again. Only downfall for me was that it was quite pricey. If you're watching the pennies then maybe not the place for you. This restaurant is in the weirdest location - from the outside it looks like some kind of warehouse up a back alley in the new town. Really just quite odd for an eating establishment. Must be very difficult to drum up custom off the street and I suspect relies on a lot of word of mouth to get the punters through the door. Incredible wine selection and all from California. A place to come if you're feeling glum and need the Sunshine State to rub off some of its effervescence onto you.
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positive

Sentiment analysis: So, it's weird.... the hotel itself is ok. Not SUPER clean, but completely fine. I usually stay at the Westin and it was unavailable on this trip. Charles at the front desk was incredibly friendly and helpful. However, check out time is noon. They ask you at the front desk if that is the time you expect to check out. I said yes because I knew I'd be doing some work from the hotel room the next morning before my meeting at 12. From 9 am to 11:30 am, I had not one, not two but THREE employees try to barge into my room with a key in order to clean it. Luckily I had the metal latch over it. Each time I would say, "Hey, I have a 12 oclock check out" and they wouldn't even apologize, they just walked away. In fact, the LAST person to do it, a hispanic woman, I looked out through the peep hole and said, "I have a 12 oclock check out, please leave me alone. Check your list." I could see through the peep hole that she gestured at me out of frustration. I can't tell if it was the middle finger, or just gesturing her hand out of frustration but that really made me mad. I mean, I called down to the front desk to tell them and they said, "Sorry, yes we have you written down as a 12 oclock check out" well then why are three people trying to barge into my room? It's unacceptable. I could tell they just wanted to get done and leave but guess what, maybe you shouldn't have a 12 oclock check out if none of your employees can respect it.
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negative