Ques: A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... Gilbert probably believed that: Pick the correct answer from the following options: - His staff would rapid gain knowledge from the professionals as envisaged - The challenge in embarking on this task is easily solvable - His staff will mandatory gather their interest - not enough information
Ans: His staff would rapid gain knowledge from the professionals as envisaged

Ques: Much like the Grand Old Duke of York, who had ten thousand men and marched them up to the top of the hill, and then marched them down again, I can't get enough of York (because he visited repeatedly, that was obvious, right?) Having visited nearly half a dozen times over the years, and somehow not managing to share it on my blog over the years, I would say that although you could visit from London for the day, I wouldn't. Go for a minimum of an overnight stay, or a few days if you can. Witness a misty morning, and a candy coloured sunset, wander out into the Dales or slip in a seaside visit somewhere like Scarborough, and really get to know the ancient city. Alas, I haven't really learned how to take my own advice, but hot on the end of a family visit in Lincolnshire we were lucky enough to spend sometime with one of my favourite expats on Yorkshire (ok, ok, I only know two, but they are definitely in the top two of that limited ranking system). It was of course Amanda, her fabulous husband Sam and we got to meet their gorgeous new addition to the family, a mischevious Dachshund pup who goes by the name of Harold. Instagram was alive with "OOOOOOOH MY GOD YOU GOT TO MEET HAROLLLLLD" Forget being a rockstar in this day and age, puppy dog eyes are all you need to make ladies weep and then squeal into their keyboards. We tumbled off the train, cheeks ruddy from the fresh the North Sea breezes (fresh from visiting the Seal colony with a litany of pups at Donna Nook, and nibbling fish and chips with the family in Cleethorpes) and went wandering. I'm going to make a big claim here if you're travelling through the UK and can only fit in one city visit outside of London, York or perhaps Bath would be excellent choices. Compact enough to really explore, full of ancient buildings and history, and good cake. What more do you even need? In the future, the author will probably Pick the correct answer from the following options: - visit London again - visit York again - visit Lincolnshire again - not enough information
Ans: visit York again

Ques: Greg stopped by the courthouse concession stand for a cup of coffee, even though he had already downed four cups at Jane's Diner across the street. The old man behind the counter reached for Greg's dollar with a noticeably shaky hand that looked as though it had held more cigarettes and booze than money in its lifetime. He took his coffee and walked up the stairs to the second floor. There were about fifty people standing in the hallway outside the courtroom making small talk. He recognized a few of them, but was in no mood to start a conversation. Only four more jurors and two alternates were needed. With a little luck, he would soon be sent on his way. The coffee tasted bitter, but he continued to sip on it anyway, just to occupy himself. After a few minutes, a woman walked out of the courtroom and spoke to the crowd in monotone. "Good morning, ladies and gentlemen. We are ready to get started. We did not get enough jurors yesterday for the criminal trial, so we are going to use part of today's panel for that purpose. Those who are not selected for the criminal trial today must appear tomorrow at 8:00 AM for the civil trial jury selection. "First, I will call the names of the jurors that have already been selected. When I call your name, please go into the courtroom and take your seat in the pews where you sat yesterday. Please sit in the order in which your names are called." "Alexander Littleton Gail Silestone " The crowd carefully analyzed each person as he walked through the group and into the courtroom. "Mary McJohnson William Biscayne Judy McPhearson John Nihmbor Nancy Novelle and Troy Blockerman." Greg nearly choked on his coffee. Troy Blockerman! That's Cynthia's husband. His blood pressure shot up like a bottle rocket, exploding into a headache. "And now I will call the names of a portion of today's panel. Those whose names are not called will need to stay here in the courthouse since we might still need you today. I will let you know when you can go home. Again, please sit in the order in... Whose blood pressure shot up? Pick the correct answer from the following options: - John - not enough information - Greg - William
Ans:
Greg