Q: negative

A: I gave them my class schedule, I rented the books. One book I did not need. I went back to returned it (1week after) the manager did not want to give my money back. Be careful!!! Or they we'll get your money this way.

Q: negative

A: Regarding the review from 7-18-14 - my cousin just came in from the UK and all of his cash was also stolen from his locker when he went into the hot tub for 10 minutes. I am not a fan of keyless entry as obviously there are dishonest watchers....He never got his massage and no resolution for the stolen cash. I wish I would have seen that review before he booked this massage. How sad when you invite guests to visit and the first thing that happens is something like this.

Q: negative

A: Over the weekend, I had a chance to stay here, and let me say I only picked this hotel because I wanted to go to Hakkasan (which was bad itself, but that's another review). Check in. The guy was not interested in being friendly or helpful. He mumbled everything and did not even ask us how our day was or thank us afterwards. West king room. Horrible and tiny. We got two rooms right by the elevators. With paper thin doors we could hear everything. There was no door to the bathroom, and the room door opens right into the bathroom area. No privacy what so ever. Speaking of privacy, about an hour after getting to our room, housekeeping opens the door and barges in THAN knocks and says housekeeping. Wtf?! Who does that?! What if I had been naked or something?! She does the second room as well. Speaking of the second room, there was a stain on the bed sheets, which was called in immediately. And they did change she sheets but didn't offer to wave any fees or comp nothing for our troubles. There was just no courtesy in any part of our stay here. Luckily we were only there for one night, otherwise I might have just left mid stay. Oh, one star due the double shower heads, I loved that. But after showering, I open the door to step out into a large puddle, thinking it happened when I opened the door, I asked the bf, and he said no, it was like that during your shower with the door closed. Will not be returning.

Q: negative

A:
Let me start off by saying that first, great location, right off the Roosevelt and Central Light Rail Stop and the newly opened bar area is nice and roomy and they have an amazing Schneider Weiss on draft. Those in my party who drank beer agreed that it was amazing. Now, on to the rest of the evening. I realize the place is small and independently owned but the meal started with confusion over the menus in that for some reason some people in my party got the dinner menu, others seemed to get the bar menu, so we had to get that straightened out. Overall, not a huge deal but indicative of the overall evening. Next, we ordered drinks. I like to try new cocktails and so myself and someone else in the party ordered them (the same one for both of us) and the rest of the party was wine and a beer. Here we go into a pet peeve of mine, the drinks took a long time to get to the table. The whole table was talking about it by the time they arrived. In addition, the cocktails, and I guess I did learn something from attending cocktail week seminars earlier this year because they were completely off balance. They had tarragon and it overwhelmed everything else in the drink and the drink was overly sour and needed more simply syrup to balance things out. My friend, who always drinks his cocktail, wouldn't finish the drink it was so out of kilter. Next, we ordered some appetizers, the prosciutto wrapped mushrooms and hot olives from the bar menu. We had five people at the table and the waitress brought four mushrooms, and they were somewhat dry, and served with a bowl of some sort of tarragon cream sauce that was completely out of size with the rest of the app. I realize they may need to charge more but if there are five people, ask them if they want an extra one so everyone can have their own. As for the hot olives, I usually love those, but they should be served with pits in, not pitted, for maximum flavor and nibbling the meat off the pit is part of the experience. The pitted olives, frankly blah. Maybe I'm not cultured enough but I've never, ever had hot pitted olives before. Next, I decided to try the Hamburg mussels, which came in a cream sauce with, I believe, sliced shiitaki mushrooms. Good mussels but lacked taste and possibly more salt? All I can say is I like mussels and I was distinctly underwhelmed by this dish. Next, main course and I had the rack of lamb, which was not half bad but it came with a stack of waffles with some sort syrup and though the waiter, I believe, mentioned they were cheese waffles of some sort, they tasted like waffles and didn't seem to go all that well with the lamb. However, the side dish of risotto with crumbled chorizo was tasty. I know, my fault, I should have read what came with the lamb but never thought of waffles. If I may be so bold, since the risotto is a starch, how about some veggies on the side? I finished the meal off with a coffee which was okay but as with much of my meal, it was underwhelming as opposed to say, the coffee at Chelsea's Corner, which is exceptional. At the end of the meal, we discussed the stars and though I hate to give two stars, the meal experience relative to the cost, two stars. I hope the owners read Yelp reviews and work on it because I want to like this place, I really do and I want to try it again. They have a lovely bar area and a charming setting and right off the rail and hey, next time with my German wheat beer, I'll try the pizza. Call me ever hopeful but I want to see this place get better.