Choose your answer: is the following review positive or negative?

Had the worst service ever there. I used to go on a regular basis, but the service has been going down hill and finally hit bottom. I really don't think the waitress spoke English. We waited for 20 minutes to get our check and had to ask again for someone to find our waitress for it to finally come. Then another 15 minutes to get our bill back. When we complained to the hostess, she said oh, ok. There's plenty of Japanese Steak houses, we will now be going to another.

Pick from:
1). negative
2). positive
1).