In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

Q: F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I'm sorry, I didn't catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?

A: C
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Q: M: Hello, could I speak to Selina, please? ,F: Speaking. Is that you, Tom? What's wrong with your voice? I hardly recognize your voice. ,M: I practice singing last night. I guess I practiced too hard. You know, it lasted from 7:00 to 9:00 last night. ,F: You must have hurt your voice. So what can I do for you? ,M: Well, Bob and his girlfriend have returned from China. Jenny and I invited them to come over and have dinner with us tonight. I've just opened the box of glasses and there is one missing. Then I remembered my son broke one about 2 months ago. I remember we bought the glasses together and you bought the same set of glasses. So can I borrow a glass from you?
(A) F: Although Jenny is your neighbor, we didn't go to buy glasses together, did you? (B) F: I am really sorry, I did not catch that. Would you slow down, please? (C) F: Although Jenny is your friend, why did you buy the glasses together? (D) F: I didn't even know Jenny was your wife.

A: D
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Q: F: Hello, Bill. Nice to see you again. I heard you went into hospital for a few days. I hope everything is OK. ,M: Yes, fine. I was really nervous just before I had the operation, but strangely enough, the operation was over when I woke up. ,F: It must have really hurt afterward. ,M: Well, the nurse gave me plenty of pain killers, but it did feel uncomfortable. I wasn't permitted to eat anything for 48 hours. That was the worst thing. ,F: I bet you are ready for a nice big steak when you got out of hospital. ,M: I certainly was. However, the doctor gave me a list of food I couldn't eat for another 72 hours. And steak was on the list. ,F: Did they take good care of you in the hospital? ,M: Oh, yes. The nurses were very kind. Though they were strict about what I could drink, in the end, I just drank water and nothing else. How I wish to drink some beer now!
(A) F: Well, You'd better not drink beer until you're fully recovered. (B) F: I am afraid I did not quite catch what you were saying. Please repeat it. (C) F: Okay, let's leave the hospital, don't worry, you just got cold last night. (D) F: Okay, let's find a restaurant and eat some steaks for the celebration of your promotion.

A:
A
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