Problem: They pulled the Ole switch-a-roo on the hubby and I. Good one. I called and was happily scheduled for a tune up at $64.95 a piece, sounds good. Just needed to get the regular tune- up since we recently bought the house. No problems, no issues...Well, I get home and the guy told my husband we paid a diagnostic fee, that he didn't do a tune up, because that would be an extra cost. He then tried to sell us package (including tune ups of course) with a price ($436) that was good "only if we purchased immediately". It was 6pm and the office was closed, so why wouldn't the price be good the next day? SCAM. So, end of story, we just paid 136.00 and they did not do anything they said they would. The guy was perfectly nice (well,except for not doing the tune up and trying to get us to spend a ton of money when our AC is perfectly fine), and the dog didn't growl at him, so that was a plus. She growls at the bad ones ,usually. It's too bad because I really, really wanted to like them.
How would this review be described?
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A: negative

Problem: Won't ever come back here. The security guards are pricks, the place was too small and the drinks were ok. The highlight of my night was the one bartender who hooked up an extra dose of patron for my friend and I. Other than that, this place was mediocre at best.
How would this review be described?
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A: negative

Problem: I love the way the waitress use a team system, it makes sure that your order is taken very fast and you get refills on your drinks as well. The chips are very good and they have 3 types of salsas, which are great. I like to mix the hot chunky salsa with the mild. The mild salsa has black olives in it which makes for a very interesting combination. My favorite thing to eat here is the beef tacos. The best flavor of any tacos I have had. The rice is really good too. Other greats are the Mini stuffed quesadilla and cheese crisp. The only reason I didn't give this restaurant 5 stars is that the prices are pretty expensive for the casual and much in need of updated dining room.
How would this review be described?
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A: positive

Problem: Although Arthur's offers a good variety of options, the service and execution, and wait time has diminished the last few times I was there. I ordered a six inch turkey hoagie, with chips and a drink, $12.00, ugh! The sandwich was brought with no tomatoes and lettuce and they forgot to add the onions I requested. The bread was stale, and after waiting 20 minutes I was definitely disappointed.
How would this review be described?
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A:
negative