Choose your answer: is the following review positive or negative?

If you value your time do not sell your books to this location, go to Bookmans on Country Club. I waited over an hour and a half as the buyers lost my place in queue and served other sellers out of turn. The buyers welcomed interruptions fielding general customer service questions and phone calls making me think that buying books was an afterthought. The buyers should have served customers in order and set the expectation on how long the wait was.

Select from:
(1). negative;
(2). positive;
(1).