So I went here today with the family. I must say I am thoroughly unimpressed. I got a taco salad and it came out already cold, even the meat. My husband got a burger and was like meh. My daughter got the green chili soup, took a couple of bites then decided she was full. The uncle liked the pulled pork sandwich ok and the in-laws shared some ribs, they too said not so good. The appetizer was okish but the experience wasn't great. All in all I won't suggest this place.

negative

EXCELLENT THAI CUISINE I can eat at two different Thai restaurants each week and never repeat myself for an entire year. That's how many Thai restaurants there are in this valley. Many of them are quite authentic and good. Some are super duper fancy with every piece of wood and peg from Thailand. While others may have just a ceiling fan. Besides the prenotions of what constitutes good or excellent, Thai food taste is purely arbitrary. Some think having Thai ice tea, mango sticky rice and pad thai is a complete Thai culinary venture. While I see it as distinct cuisines from different regions of Thailand. I have been to the Kingdom of Thailand three times. I've eaten at food carts no bigger than a telephone booth and at super luxurious restaurants in Bangkok's finest hotels. But nothing beats the street vendors and food malls. This East Desert Inn restauran twith Floating Market mural is the little guy I'm talking about. It's not a place to take a date for the very first time. Of course you can get away with a takeout order. There is always someone waiting at the counter for their takeout order. Ideal for two to four persons, the restaurant seating capacity is fourteen. One young Thai lady is the cashier, takeout order taker, server and buses the tables. Occassionally an attractive middle aged Thai lady with a beautiful smile from the kitchen will deliver the food to the tables. No wasted motions by anyone. It's much too hot this early evening to have soup, so an order of Golden Chicken Wings with sweet chili dipping sauce, Spicy Mint with minced chicken with a small serving of rice, and noodle dish of pork Pad See Ew. The kitchen is quick to produce the food and our small table instantly became covered edge to edge with delightfully aromatic Thai dishes. Finished off the Pad See Ew and the emaining halves of the two other dishes went home. Bill for the evening's dinner that couldn't be finished was $25. Also drank one Thai iced coffee and a complimentary Thai iced tea by doing a Yelp.com check in. Thai Food to Go has been the best Thai cuisine experience since my last visit to Thailand. Excellent portions, quality and most affordable.

positive

This is a beautiful hotel with great food selection and shops. The rooms are also nice. I am giving this a one star because of what happened to me at 2 am on the way to my room. On my way up to my room, 3 drunk guys get in from a lower floor and were so aggressive that I ended up shoving one of the guys to get out to my floor. This was traumatic for me and a big advice I would have for all the ladies is to be really careful about being alone in the elevator, especially when it's late into the night. When i shared this traumatic experience with one of the clerks at check out, his only offer was "I'm sorry" and mentioned that I should have reported it to security. He did not offer anything else but for me to get in another line to speak to the manager. I was unable to speak to the manager due to the long lines there and him stepping away from the front desk. I was really surprised by the lack of empathy I received from the clerk and the lack of empowerment he had in trying to turn my experience around. I was disappointed in my experience (although the rest of it was great) because of how it all ended when I shared something really traumatic. My key takeaway: As a woman, be careful about being alone in the Wynn elevators.

negative

Two things: One, please don't eat behind the counter while customers are in the store. Two, please don't touch the lid of my drink if you didn't wash your hands. That's disgusting and that happened today at around 1pm. I am a barista at a local coffee roaster in Tempe so I completely understand that coffee shop jobs are very relaxed, but you still have a responsibility to make sure you're following health code standards especially when it comes to someone else's drink. The cashier was nice and all but when he told me how much money i owed, he had a burp he couldn't hold in, covered his mouth, burped, took my money, gave me my change, started prepping my drink. Kinda weird, didn't think anything of it. But then, while I was waiting for my drinks, he interacted with another family, popped some food in his mouth, then took one of my two coffees and put the lid on it right in front of me, covering the lid holes with his fingers while the barista capped the other. Not once did I see this guy walk to the sink to wash. I left grossed out, kind of not wanting to come back but I'm not driving to Scottsdale to get a hazelnut coffee whenever I have a craving for it. At least my drink was good.
negative