Problem: I have lived steps away from this place for years and a few months ago, my boyfriend suggested I give it a try. Since I'm very picky with mexican food places, I had doubts, but boy was I wrong! All I can say is wow!!! This place is amazingly delicious. I thought I would never find a place who served authentic Mexican tacos and out of the blue I found it in a hole in the wall strip mall and just steps from my house! This can be a good thing, but also a dangerous thing because I am trying to lose weight. This place is so good. I got two tacos and I know I will be going back again and again.
How would this review be described?
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A: positive

Problem: I don't understand why only "certain" associates can order parts for defective products covered by their year-long warranty. And I most certainly don't understand why you have to make an appointment a day later or further in advance to speak with these "certain" associates when it is 15 minutes to closing and there are only you, five other customers (three of which are browsing the products), and 29 employees. These "certain" employees are apparently called their Geniuses. Doesn't take a genius to know that this system is ridiculous. I JUST WANT YOU TO REPLACE MY BROKEN CHARGING DOCK, GENIUS! Jesus.
How would this review be described?
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A: negative

Problem: I'm sorry but I feel absolutely sick from the cigar smoke coming in the doors here from their patio, headache too! I must say I'm very impressed with how John the proprietor and owner responded to my comment in such a positive way! Worth another try.... Thanks!
How would this review be described?
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A: negative

Problem: This place is great! Downloaded a virus and when I called they were very helpful. They would have come to the house, but I chose to drop it in the shop. Super easy and quick. Dropped it off on my way to work. Picked it up on the way home. No pressure or upsells. Just told me I had a virus, they removed it, and now my computer is just like new. Prices very very reasonable. I definitely would go back- but I hope I dont have to. lol
How would this review be described?
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A:
positive