I will not do business here again. I went to buy a stereo and was told I needed to buy a kit for my car BUT I couldn't purchase it there NOR through their online store. So the salesman sent me to another store down the street from them. This store was closed when we got there and decided to go to Frys electronics. They had the car kit and an upgraded stereo like the one I saw at Best Buy but chose not to due to finances. So when I got to purchase the stereo, I was told that they didn't have any in stock & that I would have to go to the Paradise Valley store! Why didn't they tell me that in the first place! So I got to Paradise Valley store AFTER I called to put the item on hold since they screwed up and didn't want to drive all the way down there for nothing. When I picked up the stereo, I asked about installation & the charged $125 for JUST the install. Any needed items were extra. What? No one told me about extra items. So I purchase another kit for the installation. I decided to go back to Frys & just get the upgraded stereo and pay only $65 for install (and I had all the parts I needed) then I would return the stereo back to Best Buy. Well the stereo I saw at Frys was gone : ( they had sold it when I left the store. Bummer! Anyway, the installed my stereo and was very happy with Frys. Best Buy is no bueno in my book!
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