I love getting rentals in the mail...convenience at its finest. However, I often dread going to check out a movie from Blockbuster locations. For one thing, they have a certain unpleasant odor that smacks you in the face as you enter. In addition, I'm disappointed that they have closed down many of their locations (especially on Montford since it was super close). Not having as many locations means more crowded stores and more videos picked over. I assumed that since other stores were closing, they would add more employees at the ones that stayed open to handle more customers (especially during "rush hour" times). I haven't seen that happen yet...and I'm not holding my breath. I'm greatly disappointed in this particular location because many times the employees are less than friendly and not professional. For instance, looking at your cell phone while helping customers is not cool. Blockbuster, please attend to the smell in your store and train your employees on better customer service.
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(1). negative.
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(1).