Choose your answer: is the following review positive or negative?

I purchased tickets to the wine walk and when we went to get our wristbands at the will call as directed to by the radio shopping show we were told we were not on the list. I made several calls to the station manager who was supposed to call me prior to the event and never did nor did she return my calls. I also was going to purchase a stay at a hotel in Arizona only to find that the Hotel had been shut down for some time by the fire department. I then called the station to inform them that they were selling items that were not available.

Select from: (1). negative (2). positive
(1).