Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Customers beware- if Angel is working in the Kitchen be very very careful. I placed an order via the drive thru for a chicken sandwich and diet soda with " no sauce". Shortly after I received the order I opened it to make sure the order was correct. The order was not correct so I parked my car and tried to go back into the dining area. The facility was closed so another rep ran to the door to help me. Once I explained to him the order was wrong he took it back to Angel in the Kitchen. I watched Angel look at the sandwich play with it then toss it to the side of him. Angel then bent down unwrapped what appeared to be new bread and place a new piece of chicken on top of it. Angel then told his co-worker to tell me to walk into the busy drive thru to pick up my order. I told his co-worker no the drive thru is full of cars! They then rushed my order back over to me- upon driving away I noticed the texture of my sandwich was weird. I opened it and noticed Angel had placed the same bacon with the same sauce back onto the sandwich and just pretended to throw it away. I walked back up to the door and was ignored by all of the staff. I walked up to the drive-thru window and asked to speak to a manager- Angel looked at me and walked away. After several times of knocking on the window. Duane the manager greeted me and immediately apologized for Angel's behavior and refunded my money. Please be aware of this cook- he does not care about t customer or what he does to their food.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Took my husband last night for his birthday steaks were cooked to perfection! We had the crab cakes for appetizer and they were so tender and moist I can't describe in words. I would have given 5 stars but the scallop and lobster that came with my filet were a little over cooked.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I like their pizza but they need to improve on their wings and maybe the cashier need to be little nicer... I like the other locations better than the west side location.