Q: Every Chipotle I have ever been to has always had a line out the door, so it's expected every time I go. Despite the long lines, service is usually pretty quick. This is the SLOWEST Chipotle I have ever been to. The employees had no sense of urgency at all. I have never seen anyone scoop beans or rice that slow before. When it time to pay, there was no cashier... She was refilling napkins that didn't need to be refilled at the time. After she rang the guy in front of me, she turned and jumped to bring bags of chips down from the top shelf to the bottom shelf.. There were already chips on the bottom shelf and she completely ignored me and the huge line behind me. Employees don't seem to know how to prioritize! Also, the parking lot is huge, but the way it is laid out provides hardly any spaces and makes it really difficult to drive/park in.

A: negative

Q: Great selection of new books! Their claim to fame besides the futuristic look mentioned by Erin, is really their new book selection. You'll often find books recently mentioned in the press. It's all self-check out but that's pretty much the name of the game now-a-days. Just keep in mind when standing in line to check out or speak with guest services to "follow the yellow brick road."

A: positive

Q: This is our third time trying this place. We keep going back because all our friends love this place, but have never once had good service and this time even the food was off. Our appetizer (crab stuffed mushrooms) arrived barely warm, undercooked, and was literally tossed onto the table by a back waiter. My steak was blood rare, not the medium rare I ordered. The lobster tail my husband had was broiled to a crisp, I could actually hear him chewing it from across the table, and that is a very loud restaurant. And at one point during the meal, management came over to set up the table next to us and were beyond obnoxious. If you've ever sat at one of the banquette tables, you know how little room there is. I had an employee bent over the table next to us with her butt literally in my face for about five minutes as she adjusted napkins and glasses and silverware. And then she shone a light on the glassware, I guess to make sure there were no liptstick smudges, and every piece of glassware was streaked and smudged and etched with scum. As soon as the light clicked off, it looked beautiful so those lights are dim for a reason. We went for a special occasion, we will never go back. For what they charge, the whole experience was an outrage.

A: negative

Q: I hired this company after calling and learning of their very reasonable rates, and I couldn't be happier with the service I received! I hired two movers and opted to rent the truck myself. Jason and Matthew, my movers, we're extremely nice, competent and careful with my belongings and they did a great job loading and unloading, even including a piano. I'll happily recommend these movers to friends and family--they were great!

A:
positive