Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: While the hotel looked absolutely lovely from the outside, my experience went downhill once I walked in. The lighting is very poor, which creates such a dark and gloomy atmosphere. The mood was accompanied by less-than-friendly staff members who made our check-in seem like nothing more than a huge hassle. I would not recommend this hotel to anyone looking for a quiet night or a nice stay. I definitely would not stay here again.

A:
negative