Problem: What would be an example of an negative review?

Answer: Well I have read nothing but great reviews and I am currently sitting in the docs office waiting to be seen after being here for 1hr 45 mins after my scheduled appointment. The staff up front is lazy and they are not proactive at all. I set there listening to personal conversations and everything else that crossed their mind that was non work related. How about calling your clients to let them know how far behind the Doc is... I hope this man walks on water as its go an be hard to get me to change my mind on this review!

Problem: What would be an example of an negative review?

Answer: New Year's EVE - we arrived @ 4 PM. The waitress was a fly we wanted to get rid of. It made the dinner most unpleasant. I understand they want to turn the tables - but don't be a gnat. Several times we ignored her. The clam chowder hadn't been cooked enough. The potatoes were not cooked. It seemed like they had been added as an after thought. The short well drink of gin/tonic came to almost $7 a piece. REALLY? On New Year's I always give a 50% tip. Not this year. It was quite disappointing - from several servers outside smoking to the icky waitress. TOO BAD!

Problem: What would be an example of an positive review?

Answer:
Oh Starbucks, how do I love thee? Let me count the ways... This Starbucks is always busy enough to provide a nice vibe, but never over congested. The staff is always pleasant, and it's a great location.