What is the sentiment of the following review?
I've been coming here and even worked here as my first job 15 years ago. It's going downhill. I order a coffee it's cold I send it back and they say they'll brew another pot so I go park and wait on nuggets and coffee. They bring food to car the new coffee same cold temperature missing fries in bag and never gave me the bottle of water I ordered! I understand hiring kids cause I was one that worked here but this place is terrible now. The manager needs to manage and monitor things better!
Choose from:
a). negative;
b). positive;
a).