The only good thing about this place is the beautiful room I stayed in (JR master suite). Everything else about this place is awful. The worse customer service ever! With one front desk person being clueless and the other one rude. They didn't have our room ready to check in to until 6 pm and they were very adamant for us to leave by 10 am. The only food offered here is by the pool manned by one slow/rude bartender. Why this place is allowed to be called a resort is beyond me! If you come here and expect to rent a condo with no amenities you'll be happy.
How would this review be described in terms of sentiment?
negative