Q: I took my van in to get my gas tank filled up and a regular wash with vaccuum. After talking to the guy who met me at my car I decided to go for the full works. I said go ahead and detail it. Now, I had a meeting to go to, so I made sure that it wasnt going to take anymore than 1 hour to complete, and the worker assured me it wouldnt. So, I turned over my keys and went shopping. 1 hour later I returned. My car was not done! In fact, it had only been washed and vaccumed. So, I talked to the manager and got a vouchure to come back another day and get it finished. The next day I returned. I asked to speak to a manager to complain about the time frame, as well as the fact that in an hour my car had not been cleaned. I was assured by 2 young men (who came up to me and acted like they were managers) that I would be pleased with the end results. Almost 2 hours later I was told my car was finished. But, when I got out to my car, i was astonished to find that it was not cleaned any better than a quick wash and vacuum would have done. The floors were wet, so they obviously cleaned the carpets, but I found spots that had been missed everywhere! Now, I am a very clean person. My friends always compliment me on how clean my home is, but my car can get pretty dirty (i have 5 kids and a dog that ride in it daily.) So, as I looked around I noticed that the door jams where the sliding van doors open and close had not been cleaned, neither had the a/c vents. I found a toy under one of the seats, a snack wrapper under another. Nothing had been cleaned to detail! I paid over $120 for the detail and gas, and felt that I could have filled up my tank and done a better job at cleaning the car for 1/2 that. So, I decided to email the corporate office of Dannys. I explained the situation and many days later I received a response email. It basically said that because that person from corporate was not at the location they do not know what happened. They appologized for it and offered me a regular wash and vacuum. Are you kidding me?!? What happened to customer satisfaction? So what if corporate was not there! I took the time out to send an email because I was so dissatisfied, that should be proof enough! Needless to say, I never accepted that coupon, nor will I return to Danny's auto wash. Prior to this incident I had been to other locations and found the staff friendly and they got the job done to my satisfaction everytime. However, due to the experience I had at the Tempe location, as well as the experience with the corporate office I will not patron any Danny's locations in the valley.

A: negative

Q: I purchased the day spa access here and honestly, it was NOT worth it! My husband and I are staying at the Venetian so I only paid $20 but even that was waaaaaay too much. I will admit I might be a bit of a spa snob but I've experienced better spas, which was a major let down considering this is Canyon Ranch. The Aquavana rooms were just average. There was no music playing in any of the spa areas and the shower and after shower products were terrible! No flat irons, the blowdryers were seriously lacking. Again, I know those things don't matter to a lot of people, but for me, I want the entire experience to be perfection.... this sadly was not. It was just a huge let down. I felt more like I was in the after room of a gym somewhere in the midwest than a SPA in Las Vegas. For me, not worth the time or money.

A: negative

Q: The way Robert McGrath talks about Eddie, I expected to see him come down from a cross and heal the sick. I let the over-hype slide and we went there to try it out. It's a busy place. There is energy there if you are into that. It has more of a German beer hall atmosphere to me with all of the noise. It's not really a place to have an intimate conversation, catch up on the day or be romantic. It's a place to eat. The menu is extensive enough but not so big that one thinks they're out of control in the kitchen. Nope. I think they have it balanced pretty well. That was a good sign. Prices struck me as being more than I like to pay for dinner in a fine dining place and this really wasn't fine dining to me. So from the beginning I was curious about the value-for-money tradeoff. Appetizers are priced like entrees in most restaurants so that put us off. Nine bucks for soybeans? That was the "cheap" appetizer. They range up to $20. Quite frankly, nothing on the appetizer menu really appealed to us, so we ordered salads. We had a Caesar and an organic iceberg for $10 each. Nothing really memorable. The grilled onions on the iceberg salad were weird and the olive tapenade on my caesar was equally weird. We ordered some of the signature dishes. Gotta say the bacon-infused meatloaf was good, but it wasn't great. It wasn't worth $21. Portion size is small, even by Scottsdale standards where some places should bring out a magnifying glass with the main course. It was too small. For that kind of money I can make enough really good meatloaf to feed the whole family and the neighbors and still buy a six of Bud to go with it. They have a half size for $12 which would classify as an appetizer. The chicken asiago was good but at $21 just did not meet our value-for-money criteria. It was decent, not memorable. Compounding the value-for-money equation is the fact that they don't serve ANY side dishes. Nothing. Those are extra. They have a decent selection for $8 each. They sounded good but by this time we were already feeling wallet abuse. I just feel that where Eddie's falls down is on price. It's an expensive place and I don't feel the food or the experience deliver what I'm expecting when my partner and I go out and spend over $100 for dinner. We felt cheated by our experience. This could be a much better place if they dropped the attempts to freakify standard dishes and got the prices out of the stratosphere. I hear their filet is good but at $39, I won't be trying it. So, bigger portions, fewer odd combinations, lower prices would be needed to get us back there. I don't like getting home from dinner and having to say, "It's good to be home."

A: negative

Q: It was a surprise for me, I would never stayed at a time share apartment complex like "resort", hubby's friend offered us to stay there for extra nights in Vegas after our Mandarin Oriental weekday stay, I didn't want to, but couldn't say "no" to their generous offer, it's free anyways. To my surprise, this place is just 5 or 6 minutes away from the strip. We got room key and security code for the gate at front desk late afternoon, drove to our two bedroom apartment, it was very spacious, full kitchen, dining table, living room, master bedroom with walk in closet and in room safe, guest bedroom, patio and 2 full bath. It's really like an apartment, and they offer basic amenities in bathroom, even room service, house keeping, huh... Not bad, not bad at all... And it's very clean. We just stayed overnight there, a couple hours sleep after our late night activities on the strip. The bed was fairly comfy, but the pillows weren't that nice. And the family upstairs was extremely loud, we could hear kids running around, talking and screaming... I guess this is the down side of this kind of stay. I would recommend family with little children stay here, there is no casino, quiet, easy to look after kids, pool & jacuzzi area, parents can cook meals, much more affordable than staying at hotels in Vegas, especially for a week or longer stay. Good thing was we didn't have to get up early to check out, cause our friend had that apartment until the end of that week. So I had enough of sleep before heading home !

A:
positive