Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

The item arrived promptly. It is not the color advertised nor does it look like picuture. Very disappointed at this purchase, should have ordered a diffferent one. I sent an email asking to return it. Hope i will be notified of my options. Disappointed. And it cost too much for these type things. Wish they would give you credit with only half return. Don't remember if I even received the refund, as I sent them by email.
Bad review