Choose your answer: is the following review positive or negative?

Do not go here!!! They ruined my mattress pad that I have previously gotten dry cleaned at another cleaners no problem. It was shrunk and holes in it! I took it to the manager and he said oh yes we have problems with this manufacturer. A bunch of bull!!!! If you want your stuff ruined go here.

Choices:
[A]. negative.
[B]. positive.
[A].