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When it comes to life coaching, there is no judging books by their covers. When a client comes to you, have the first session be an in-depth, cover-all-your-bases interview. What do they want from you? What part of their lives are they looking to change? What are their goals? Most people will come in with an idea -- a very specific idea (hence the reason most life coaches have specialties) of what they want to accomplish. Whether it's weight loss, wrapping their minds around their blooming business, or tackling their relationship issues, they know. Let them guide you initially and listen. Once you set up a base of clients, it's gonna be easy to refer to one in your head as that-one-guy-who-drinks-coffee-addiction-who-still-has-narcolepsy. Don't do that. He won't like it. Keep portfolios of all your clients, get the details down, and keep them straight. If you don't stay organized, you'll end up missing a call with client number #14 who abandons you the next day. It's also important to make them feel like they are your most important client. Every little detail they've told you needs to be something you remember and take into account when you're working with them. Not only will they be impressed and trust you more, but you'll be able to make more accurate decisions on what would help them if you keep your facts straight. You'll soon find what works best for you, but most coaches say they work with each client around 3 times a month. Some clients will require more work and some less, but three times a month is average. The length of time for each session is up to you and the client. You don't necessarily have to do the sessions in person, though those are obviously the most personal. You could also do them over the phone or even via programs like Skype. If you're corporate or executive, you may find that your clients are traveling a lot and session over the phone are the only option. If you want to really be successful, you'll want to open up your business to clients all over the World. Skype is a poor option in many countries and areas as it drops frequently. Learn to use other systems such as Google Hangouts where you can meet face-to-face without the frustration of poor technology as with Skype. Life coaches aren't just expensive advice givers. That'd be terrible. It's about helping others explore their choices and figuring out what's best for them. It's only the bad life coaches that dispense advice and hang up. You're really working at changing the behavior -- which is about a million more times valuable than simply telling a client what to do. No one else needs another person (much less a virtual stranger) telling them what to do with our lives -- we all get that from our in-laws, our siblings, and the occasional high school friend who thinks they know everything. You're answering the "how," not the what. You can give them the process. To a certain extent, you're a teacher or guide. When you hang up the phone with a client, your job doesn't just end there. You have to make sure they're putting into action what you two have discussed. You need to give them homework. Whether it's exploring different business plans or talking to their ex-husband, you have to give them actions that lead to change. What would be best for them? And how do you make sure they do it? You will have clients that don't cooperate. You'll have clients that don't agree with you. You'll have clients that think you're wasting their precious time. These will happen. You have to take the good with the bad and know when to cut your losses. If a client doesn't like your style, then it could be resistance and fear coming up. Don't take on a client you don't get along with, and you won't have these problems. As you work with more clients, you'll be able to discover in your discovery session whether or not you will be a good fit. If you don't know how to do a discovery session (it is NOT a coaching session), then you need to learn how to do one right away. See your business coach or group for help. In the end, that's ultimately what it is about. We all struggle with this thing called life and a life coach is there to shine the light for us down that dark, scary tunnel we're all wandering. If you've done your best to hit all their goals and have shown them the options, you've done your part. They'll be better for having worked with you.
Start with an in-depth interview. Stay organized. Set up a doable schedule. Don't just give instructions. Give homework. Help them reach their goals.