Input: What would be an example of an positive review?

An example of an positive review: This has the best pastries I've had thus far in Phoenix. Sorry, Sprinkles. I had a butternut brownie and a gooey ooey that i split with a friend. To be honest, these were some of the best pastries I've had. Like ever. Not only were the good tasting, but the frosting was perfect. Not too soft, but meant to be eaten with the pastry rather than just a garnish. My mouth was watering when I saw the cakes they had inside. I'm waiting for just the right occasion to come back in and buy one. As far as sweets go, this is the place to stop by. I haven't tried their bread yet, but I hear it's good.

Input: What would be an example of an negative review?

An example of an negative review: The residences have another con besides price mentioned above, three star service at a five star brand. The concierges gossip and have attitude, the heating and cooling are sub par to say nothing of the health hazards. The design is amazing and idea is great, they just need to find the right management and staff to give it five star service.

Input: What would be an example of an positive review?

An example of an positive review: Ok now- I don't know what happened, or if it's just a different crew, but something happened here and the service has been outstanding. I've had to come here to use the internet for the last week, and they are SO incredibly nice, and always hustling. I can't vouch for the food still, because I'm gluten-free, but smelling everyone else's food is driving me crazy- it smells delicious. So as far as Burger Kings go, this one is pretty cool, and the improved staff has really turned things around.

Input: What would be an example of an negative review?
An example of an negative review: I think yelp is for people who complain but i would just like to put these people on blast. I rented from hertz online got the shuttle from the airport got my car right away because I'm a "gold member" and things were going well, I then was driving through the checkout where they check your license and print your contract and I gave the gentleman my license and credit card and he printed out my contract and returned my credit card and contract together but NOT my license. I should have double checked but I didn't realize I didn't have it back until I was about an hour from the airport. I'm not mad the guy didn't give me my drivers license back and I understand people make mistakes and it's not a big deal. Once I noticed my license was missing is when the problems started. I legitimately called the phone number provided on my reservation as well as online 20+ times and left multiple voicemails. I did not get a single person to answer or call me back. I only rented the car for the day and really needed to locate my license because I had to show identification for my flight later. I ended up calling a hertz in a different state where they actually answered and took down my information. They also informed me that they could not get a hold of anybody and wished me luck. I went back to the airport and informed the first person what happened. He got me in contact with a manager where he went and looked for my id and couldn't find it. While he was looking I called them and watched 6 employees not answer the phone. I have tried to call multiple times a couple days later to see if my license turned up. Of course no answer. Do not use this location. I paid 150 for a 4 hour rental and a lost license. Learn how to answer a phone.