You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
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Question: Handy is an absolutely terrible service. While I have had some wonderful cleaners, this service is not EVER worth signing up to clean your home. I have had multiple professionals damage kitchen equipment or show up without the appropriate cleaning equipment -- and one recently dumped trash on the street that I receive a citation for --- rather than in the dumpster. Unbelieveable. On top of which, I have moved out of the country and am UNABLE to cancel my service. Both the website and the Handy app tell you to call customer service to cancel --- and NO ONE ANSWERS the customer service line. It directs you right back to the online center. I have spent hours trying to google this and figure it out on their website. Even the numbers previously listed on yelp loop you to the same message that hangs up the phone after it tells you to go to the website. Save yourself and steer clear of this terrible company. Cleaning your own apartment is far less painful than dealing with this company.

Answer: negative

Question: Got the meatball and 'eat your veggies.' Loved both, but especially the meatball one!

Answer: positive

Question: Stayed there for business the other day. Checked in Sunday night at the tail end of ACL. The staff was very attentive, and helpful. I use to live, and work in Hostels in different parts of the world, and in the U.S., and the Firehouse is a damn good one. The lounge on the first floor is a great little Austin haunt full of that famous Austin uniqueness that facilitates great adventures. The prices are really good considering the location, and the selection is also above average. Bathrooms very clean, and common areas are not neglected. People staying there are nice, and no donkeys that I could I see. A place that I will be going to again. Didn't wake up for the free breakfast, but I'm sure I'm not the first. Smelled good though.

Answer:
positive