Input: What would be an example of an negative review?

An example of an negative review: I haven't had any problems with my internet, but man, do those customer service employees behind the counter hate their lives, or what? I came in to transfer service from my roommate's name into my name, since she was moving out. It was about 3:00 on a Monday. I was lucky enough to be first in line, but 10 or so people quickly lined up behind me while we waited. There were only 4 employees working, and one of them, after glaring up to see the forming line, left for a break, and was in no hurry to get back. I explained why I was there and presented my modem, and was informed that I would have to start a new account instead of transferring, since I didn't have written permission from my roommate. Ok, no big deal. The lady helping my was cordial, but unfriendly and bored out of her mind. She talked to the computer screen instead of to my face. After starting my new account, she watched me pack up my modem, router, and all it's cables and start to walk away, before she asked if I would like go ahead and pay the first month so I wouldn't be billed for it. Good thing my wallet was at the bottom of my purse, under all the equipment she just watched me put on top of it! I know working with the public can be trying, and no one likes Mondays, but I hope I never have problems with my service that involve a visit back to the office. Talk about unpleasant.

Input: What would be an example of an positive review?

An example of an positive review: This is my favorite Chinese place here in Madison. My sister told me about this place but never went til about 4 years ago. We don't go there very often but they always remember us. The wait staff is very friendly,which I have never experienced in a Chinese restaurant ever. They know customer service to the T. I never have to ask for anything. The tea cup is always full. Service is prompt and quick with a smile. Food is the BEST. Take out is very quick too.

Input: What would be an example of an positive review?

An example of an positive review: This place is great. I swear the same people have worked behind the counters for years. My friend works in the vicinity and we are always treated great when we go in. The sandwiches are fresh and yummy. If I had a little more time on my lunch hour I could easily spend half an hour perusing through their knick knacks for sale. I love the ceramics, tea pots, and even custom designed beta fish tanks. I am tempted to get one for my daughter. The cozy cubby holes are the best places to eat ! Downstairs, upstairs, outside downstairs, upstairs outside. Great options. Love the fresh brewed tea of the day. Snacks, sweets, and chips galore align the shelves too. I can't forget the grab a pickle and go area. Add fresh avocado to a sandwich and you will not be disappointed. Salads and soup are great too. Yummy. Live music on the weekends.

Input: What would be an example of an positive review?
An example of an positive review: The Lap Swim Connection Short lanes M-Sat Long Lanes T/Th till 10:30 Over zealous Tri Athletes make long lanes hard For the fitness swimmers to enjoy- they yell, blow Whistles and cause a lot of wake. Best to wait for tri's to clear pool or get there before They do to get in a long nice stretched relaxed swim. Pros: 365 outdoor swimming, alert non texting staff, you are ignored Unless you make direct contact. Most are engaging nice kids. Have never experienced pool shut down due to chemical imbalance Seek off peak hours to swim: M-F 5:00 -2:30 pm is pretty good 6:00 pm - closing is usually primo. Upstairs has a suit spinneret but this locker shower room is poorly organized... Mothers drag in small boys and give you dirty looks if you shower naked . Seriously water drainage in downstairs showers is poor. Activity pool noise and crowds in summer attending activity pool are best avoided. Hopefully the new water park in town will start getting most of the local traffic. Kids from activity pool crash lap swim lanes in summer- lifeguards don't enforce the rules. Indoor pool is a chlorine kid screaming screech dome- avoid Unless this appeals to you, you're deaf or have Aqua iPod to drown out the racket. It's warm water in the indoor pool which is great for small kids, elderly - if you seriously swim it's just too warm. Overall, the outdoor pool needs floor work, stains and drains cleaned of gum. After school Swim teams are full of great kids but the coaches strut and yell. I always meet the nicest people. Swiping there!