Problem: Nice looking hotel but terrible customer service. We booked a city view room during the holidays but go a room with a view of the valet area and the casino roof. The strobe lights from the fountain outside lit up the room every 30 seconds and was quite annoying. The hotel front desk refused to offer us a solution when asked. Also the vanity mirror in the room was broken. It was fixed after contacting front desk. We were placed on hold for quite while before being able to talk to anyone. Will not be staying her again. the headache is not worth it.
How would this review be described?
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A: negative

Problem: This place was a super big let down. Frozen fish squares? Cold unsalted fries? Flat pop? Frozen burger patties? And a burrito that looked like someone just popped open a banquet meal and pulled one out. The banquet would probably be better. Should have known the universe was trying to tell me to leave when they only take cash. It's the 21st century. Get with it. If you are looking for a better fish sandwich you'll have better luck at mcdonalds.
How would this review be described?
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A: negative

Problem: The service/waiter was excellent. Most of the food on the other hand was disappointing. Ordered the Lamp Lollipops for an appetizer and had to send them back because they were under cooked. For dinner I had the pork belly... it was dry and overcooked. My wife had the Lobster Mac & Cheese and it was good- not swimming in butter and cream like many restaurants prepare this dish. I will say the parsnip and leek soup was excellent. We shared a dessert - the layered sour cream pound cake with almond cream and strawberry's which was difficult to share due to the narrow opening of the small mason jar it was served in and lacked consistent flavor through the layers.
How would this review be described?
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A: negative

Problem: If you want hawaiian and korean food!!! This is the place... The owners treat you like family!!!
How would this review be described?
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A:
positive