Sentiment analysis: Happy hour s great...loved the sliders, pulled pork quesadilla and sangria. Staff is very friendly and efficient. Love the bar area upstairs. All in all and without a doubt it is a relaxing environment... The dinner menu also looks great but haven't had a chance to try it out yet.

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positive

Sentiment analysis: I have been to Lavo before and was excited about it again. I made reservations for several of my colleagues (C level) and the CEO of our company for a Wednesday at 8pm. I made these reservations through Lavo's website via OpenTable and confirmed with a credit card. We arrived promptly at 8pm and were told our table was not ready. After waiting 30 minutes, our CEO asked the young ladies why we could not be seated and they both just shrugged. Fifteen minutes later we still had no answers as to why we had been waiting 45 minutes for a table booked almost a month prior. The hostesses were completely unconcerned. I'm sure Lavo has the same food it did last time, however the incompetence level of the staff and manager are inexcusable. Only make a reservation here if you are interested in scrambling to find another dinner spot when they cannot accommodate you. If they cannot learn to hold a table reservation, then they need to stop taking reservations.

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negative

Sentiment analysis: I had a great first experience here. The staff were very friendly and offered me tea and good conversation while I waited for my take out. This is a family business and it feels like it. The food was great. We especially liked the spring rolls and Pho. I'm looking forward to going back soon and I'll add more to the review when I do.

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positive