Problem: What would be an example of an positive review?

Answer: Best Pho in Charlotte!!! The food is so fresh and authentic. This is my new haunt! Highly recommended.

Problem: What would be an example of an negative review?

Answer: You know-I went here with some friends because the friend had won a gift card in an auction. First of all, we went at 7:30 on a Saturday, it was dead. Not a good sign. Ordered spicy calamari for appetizer, it was definetly the highlight of the meal. Our waitress was nice, but seemed to be in a rush and was very hard to understand. We ordered cripsy orange beef, steamed halibut and kung pao chicken. Here is where it got disappointing. The halibut honestly tasted like dishwater. No flavor at all, and kind of gummy. The kung pao was not spicy, and the cripsy orange beef is so much better at PF Changs it is pathetic. Because it was my friends birthday, they brought us ice cream with balls of kim-chee fruit. We all tasted it and were laughing about the way it looked (BALLS) of kim-chee. ( I am sure I am spelling that wrong) But the waitress thought we liked it, so she brought us 2 balls of that gross fruit in a martini glass, on ice. I do not need to elaborate about the jokes that followed-seriously, one of the funniest things I have ever seen. Long story-but basically, go to Changs, better, and cheaper.

Problem: What would be an example of an positive review?

Answer:
They know what they're doing! Amazing coffee that is unmatched. Great local LUNA's products for snacking. Check this place out, you won't be disappointed!