Sentiment analysis: Was so excited to go to Bouchon and was thoroughly disappointed. Mainly because of the service. Our appetizers came out quickly and we enjoyed those. It was over 40mins later that we received our salads and soups (and after asking about them twice) and when they came, they forgot one soup and mine was completely cold. It then took a really long time to get our entrees and that too after asking about it. Our waiter was non existent, the busboys doing most of the serving. When the entrees arrived mine was completely overdone and when i asked the manager if she thought so, her response was "I don't know, it's dark in here." They comped up the salads and have us dessert but we just wanted to leave at that point. I asked them to take off my meal which they did, though I could sense they were upset about it. Not as upsetting as getting your meal two hours after you sit down. Overall, not too pleased and my co workers who wanted to leave much earlier said they would never repeat.
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negative

Sentiment analysis: Hair Horror story: My second trip back. My hairstylist relocated last year, and Ive been looking for someone who can cut short, thick hair well ever since. The first visit to Amy was so good, I came back with my daughter. I called ahead teice as we were running way behind , prepared to reschedule but the front desk said to come on in - no problem. When I got there, I got a hurried cut with no styling. Worse still, my daughter got such a haphazard cut, her hair is not straight at all. Even after a corrective cut that the manager offered at checkout, A huge chunk of hair in the middle is 2.5 inches shorter than the rest, making braiding her hair properly nigh impossible. Supercuts would be a better bet at 1/4 the price. Come to think of it, I'd do better cutting our hair myself!! I'm certainly not going back.
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negative

Sentiment analysis: There are Robertos all around town, but this is the best place to go... Very clean, very courteous employees, very quick service. Carne Asada Nachos will feed you for 2 days.... Seriously.... Chicken burritos are a little over 3 bucks and contain only.... Chicken! What a concept! Will go back
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positive