Problem: What would be an example of an positive review?

Answer: I don't consider myself to be easy to please when it comes to food. I give a 5 for "OMG this was amazing, I'm going back tomorrow" and a 4 for "absolutely delicious, nothing to complain about, but I'm not writhing and thrashing on the floor in delight either." I just have absolutely nothing to complain about here. I ordered a BLT (it comes with double-bacon, lettuce, tomato, toasted white bread, with some sort of mayo/mustard spread) and a small chili. Delicious. Absolutely delicious, plenty of bacon on that sandwich, and the chili was very hearty. I also had a divine-smelling cherry/blueberry oatmeal cookie, and it was as soft and delicious as it smelled. Cashier was kind, service was prompt, space was clean...and while I was standing in line, I spied some pizza pies - I'll be back for those another day. This was my first time here, and I will be back.

Problem: What would be an example of an negative review?

Answer: Don't ever attend a show here unless you have your tickets in hand well before the show. Their will call system stinks. We showed up over 30 minutes before the show and waited in will call line at the box office for over an hour. By the time we finally got our tickets, they wouldn't let us in the theater. If I could give this place zero stars, I would. The staff at the box office didn't seem to care that over 20 people in the box office line were going to miss the show.

Problem: What would be an example of an negative review?

Answer:
Wow...not sure where to begin here. All the signs were there for a great meal: high end hotel, great pedigree for the chef...and yet it was a near-perfect disaster from when we sat down. The issues in no particular order: - got several drink orders wrong - lipstick on one of the few orders they got right - took at least 45 minutes to deliver appetizers - one if the entrees had to be sent back... And we were still charged for it After we raised all of these issues, the waiters initial response was... Free ice cream. Sheesh. After this debacle, there's no way I could ever recommend this place, especially with so many other great options available.