Is the following review positive or negative?

We really enjoyed the pizza and wings at first but whrn I decided to get one drink for my husband and I the staff denyed they could give me that. They said that soda is very expensive and we had to get our own individual cups. They were rude to us and said that we can't be sharing soda and getting up for more refills. So told them they should have the soda dispenser facing out. We went back a second time to see if maybe they would treat is better bit the moment we walked in the the staff smirked at us. When we asked for cheese on our garlic bread in a order of spaghetti they totally denyed and would charge is $3.50! Never coming back yo this place again Horrible service!!
negative