In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".

Q: M: Hello, and welcome to our program "Working Abroad". Our guest this evening is a Londoner, who lives and works in Italy. Her name's Susan Hill. Susan, welcome to the program. You live in Florence, how long have you been living there? W: Since 1982. But when I went there in 1982, I planned to stay for only 6 months. M: Why did you change your mind? W: Well, I'm a designer. I design leather goods, mainly shoes, and handbags. Soon after I arrived in Florence, I got a job with one of Italy's top fashion houses, Ferregamo. So, I decided to stay. M: How lucky! Do you still work for Ferregamo? W: No, I've been a freelance designer for quite a long time now. Since 1988, in fact. M: So, does that mean you design for several different companies now? W: Yes, that's right. I've designed many fashion items for a number of Italian companies, and during the last four years, I've also been designing for the British company, Burberry's. M: What have you been designing for them? W: Mostly handbags, and small leather goods. M: Has the fashion industry in Italy changed since 1982? W: Oh, yes. It has become a lot more competitive. Because of quality of products from other countries has improved a lot. But the Italian quality and design is still world-famous. M: And do you ever think of returning to live in England? W: No, not really. Working in Italy is more interesting. I also love the Mediterranean sun and the Italian life style. M: Well, thank you for talking to us, Susan. W: It was a pleasure., Question: What do we learn about the change in Italy's fashion industry? (A) It has seen a steady decline in its profits. (B) It has become much more competitive. (C) It has lost many customers to foreign companies.

A: (B) It has become much more competitive.
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Q: W: I hear you're going home, aren't you? M: I wanted to go on Monday, but I couldn't get a ticket for Monday, I bought a ticket for Tuesday. W: Why are you in such a hurry? M: My mother is ill. She has been sent to the hospital. W: How did you get the news? Did your mother send you a letter? M: My sister telephoned me this morning. She asked my father and me to go back. W: Then how long are you going to stay at home, two or three days? M: At most four days. I'll be back for the meeting., Question: long will the man stay at home at most? (A) 2 days. (B) 3 days. (C) 4 days.

A: (C) 4 days.
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Q: W: Waiter! I'd like to speak to the manager please... immediately if possible. M: Is anything wrong, Madam? W: I'm afraid there is. The service here has been terrible. We had to wait twenty minutes for a glass of mineral water. M: I see. Well I'm sorry to hear that. The trouble is that we're a bit sort of hands at present. Two waitresses are ill. W: All right, but that's no excuse. My husband asked for goose and he was brought chicken instead. It's just unbelievable! And my beans weren't cooked properly. It wasn't a very enjoyable meal at all. M: This is most regrettable. W: Look at this bill. We've been overcharged. We only had one dessert, not two. Can you check the bill again, please? M: I do apologize, Madam. W: I'm afraid I'm not going to pay the service charge, or give a tip, as I don't feel satisfied with it. I'm quite disappointed as a matter of fact. M: I'll pass on your complaints to the manager right away. W: Thank you., Question: How does the woman respond to the service here? (A) By complaining. (B) By questioning. (C) By ignoring.

A:
(A) By complaining.
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