Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Meatballs were big, but a little bland for my taste, also not enough marinara sauce. The service was so-so. Had to ask for bread 3 times before it arrived. They were all out of two different bottles of wine we wanted from their list. Other guests in my party felt the same, so much so that none wanted their remaining food boxed to go. The highlight of the evening was the tiramisu. That earned them the two stars. I had high hopes for this placed based n the other reviews. Maybe we caught them on an off night? I don't know, but for the $250 we spent that night I doubt I'll come back.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Oh man. This hotel is super fresh. I was staying in a room that overlooked the "gardens" and every time I walked past the pool I wish that (a) it was warmer and (b) I had brought a bathing suit. What a seriously awesome area. If you live in Phoenix you should try to hang out here all summer. The rooms are quite nice and large and have all the amenities I need - locking door, bathroom, bed. Hey, what can I say? I'm easy. But the beds will satisfy those that need extremely comfy sleeping environs and the bathroom is giant enough to please even the biggest hair-care carrier. I believe it's a Kimpton property and probably my favorite one I've stayed at to date.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
When I called in for a free estimate I must admit in scheduling the appointment I probably wasn't the easiest customer (how about this day - how about this time). They were very patient with me and worked with my schedule. Roy is the name of the gentleman that came out to look at my leak, I can't say enough good things about him. He was very polite, informative, professional and seemed to care. One would be hard pressed to find this sort of service anywhere. I am glad I read all the reviews before choosing.