In this task, you are given books product reviews in English language. The goal is to classify the review as "POS" if the overall sentiment of the review is positive or as "NEG" if the overall sentiment of the review is negative.
Q: Terrible support. . Book read fine, but a simple question regarding whether her software plugin was a 1 time or monthly fee has gone unanswered 6 times via her contact information listed onher website mentioned in the book. Makes me wonder how sincere she is
A:
NEG