Problem: What would be an example of an negative review?

Answer: This location is terrible. I usually don't shop at Walmart, mostly because of their policies and politics, but in this case I was shopping online and they had 1 of the items I was looking for in stock so I ordered for store pick up so I wouldn't have to wait for it to be shipped from another online retailer. When I showed up to pick up my item, I waited for about 30 min in the customer service line before being told I was in the wrong line. Seriously? Why wasn't I told this in the pick-up email or why wasn't there a sign posted?! I then made my way to the back of the store near layaway, which also doubles as a Walmart .com pick-up counter. There were only 2 people in front of me but I waited another 20-30 min there before it was my turn because there was only 1 associate at the counter. When I got up to the counter, the associate left for a while with no explanation while I stood there for about 5 min wondering whether anyone was going to return to assist me. When the associate finally returned and looked up my order, she shouted to another person to grab my order for her so that she could run to the bathroom. Talk about customer service...what a hassle to shop at Walmart!

Problem: What would be an example of an positive review?

Answer: I have been here twice and I have loved it both times! The decor is super cool, the staff are super friendly and the drinks are delish! My fav. Is the Mexican Trail Mix Salad sooo yummy and the Brussel sprout nacho thing is out of this world crazy but ultra delicious- you have to try it! Parking is convenient! Will be going back soon!

Problem: What would be an example of an positive review?

Answer:
First off, the waiter we had was hands down one of the best servers I've ever had! We were seated fairly quickly and the food was good, pretty much on par with your average Red Lobster. The restaraunt could have been a little cleaner, which is why it gets 4 stars instead of 5.