I payed first and last month when I started with this gym when it was Spectrum. They got bought out by this horrible company and the new management is horrible! I have been back and forth for a month and a half trying to get my last months fees back since they billed me. I have talked to 6 different people at both locations and corporate. I keep being told they will call me back and I have yet to hear back from anyone. I am actually waiting for a girl named Stephanie to call me back right now, she was supposed to call me back in 15 minutes.. It has been 7 hours and I have called back twice. This is unacceptable. I was with this gym for two years and had personal training with them the entire time and I was warned they would try and charge me one last payment so I stayed on top of it and no one is able to get back to me. WORST GYM EXPERIENCE EVER!
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negative