QUESTION: Ted Murphy and I met this morning with the Arthur Andersen team that accompanied us to Sao Paulo. We reviewed a summary of our observations and recommendations as a result of our visit. After a few suggested changes, AA should forward a copy of this draft to you via e:mail later today. We would welcome your comments on the document, and input on anything that you think we may have missed. Ted and I will be reviewing this information with Rick Buy and Rick Causey as soon as a meeting can be scheduled, so your prompt comments or feedback would be welcomed.
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ANS: Output from Operations/Controls Review

QUESTION: My Fellow Comrades: Our time together has been fun so let's not let it end here. I would be delighted to hear from each of you and regret not having enough time to contact everyone individually. One last technical tip... Export your contact file in a pst format..... and you can import it to your home Outlook effortlessly... call for details!
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ANS: All the best

QUESTION: Rick, One thought to absorb some of the budget would be to purchase Blackberry mobile devices for some of the RAC staff. With many of the business units migrating to the new building, it is likely to be beneficial to have continuous e-mail access when Underwriters and others in the group are away from the floor. The cost of the units, which seem to be the technology of choice, is about $300 apiece; monthly charges are about $30. Please let me know your opinion. Regards,
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ANS:
Blackberry Mobile Devices