Problem: What would be an example of an negative review?

Answer: I may be the first person not to understand the appeal of Big Mama's. It's possible that they haven't gotten everything streamlined yet to handle a big crowd but service was very slow. The first time I went there, it took over 15 minutes just for the server to come around to take the order, by which time, I changed my mind as I was running out of time. I had more time the second time so I stayed and actually had breakfast. That wasn't really fast either. It took half an hour to get the bacon and eggs, and the cook forgot to add the home fries. He wasn't wearing a hat and was sweating into the griddle. He even joked about it. Also, I noticed that if the cook makes a mistake, he'll set the food item aside until someone orders that and then he'll just reheat it. Not very professional.

Problem: What would be an example of an negative review?

Answer: They are lucky I can't give a zero star review. Not only did my group wait over an hour for a bus at the airport, but when we finally got to the front of the line, the bus driver Mike said he couldnt make any more stops, and then proceeded to take people from the back of the line to the front. As the bus was leaving, he fish tailed and bumped my arm with the bus even though I was on the sidewalk in the designated passenger waiting area. When our bus finally came, the beginning of the line miraculously became the end of the line!!! You have been warned! DO NOT WASTE YOUR TIME OR MONEY!

Problem: What would be an example of an negative review?

Answer:
Foodies beware of food poisoning. My friend and I ate here late on 6/7/2012 and he experienced food poisoning later that night. I had the carnitas bowl with root bear and was fine. He ordered the steak bowl and served himself a water with lemon. The only difference between our meals (besides the drinks) was that my bowl had corn and guacamole. Neither one of us ate anything else after that so my guess is that the steak was bad. Was it left out for too long or was is handled improperly? Your guess is as good as mine.