Q: negative

A: Bad Service - Worse Food!!! We ordered a cold seafood plate for a starter and it was really good, fresh, and delicious. All except for the raw clams. That's right raw clams. Putrid doesn't even explain how terrible they were. When the waiter asked me how the food was i told him everything was great except the clams. Instead of asking if he could get me something else he looked at me as if I didn't speak English and then shrugged his shoulders and walked away. We both ordered steak and lobster for dinner and I have to say that it was not even 1/2 as Red Lobster or even the Outback. but of course it cost twice as much. The lobster tails were the smallest I've ever seen I've had a shrimp that were bigger. I would have been more disappointed except it was cooked horrendously, so I was glad it was only 2 bites. By bad I mean it was flavorless, mushy, and room temperature when it came to the table. The steak was supposed to be tenderloin medium rare. I don't know where they get there beef but I've cooked a better steak from Safeway than they served. it was overcooked, cold and chalky and horrible. I would have sent it back but after my first exchange with the waiter I just chalked it up to experience and vowed to never visit another Michael Mina restaurant as long as I live. Oh Yeah for $240

Q: positive

A: I have not been in yet...but friends have brought me the sugar free a few times. I really enjoy. None of that normal sugar free after taste. I am dying to go back.

Q: negative

A: My husband and I have been here many times before and always had a good experience. This time, we went in around 4pm to get a bite to eat. Sat at the bar, took 25 minutes before anyone offered us a menu- even though they were all looking at us but kept horsing around & talking with other patrons who were obviously dressed to get a free drink. Once we got a menu (with not being asked what we would like to drink- hello? we are sitting at a BAR..) the bartender came back 15 minutes later to wash a glass and I had to let him know we were ready to order. He asked "what do you want?". It then took 20 minutes to get one order of appetizer chicken strips. The man who brought it out to us was very nice and polite and was the one to finally ask if we wanted something to drink. It of course took another 20 minutes after being done eating to get the idiot bartenders attention to ask for our bill. Needless to say- we did not tip. I am a big believer in cutting slack because servers/bartenders etc get busy- but really? 4pm on a Tuesday with 8 people at the bar, 5 of them flirting to get on the bartenders good side? I'll waste my time at Denny's down the road. Toby- I love you but get some new staff.

Q: positive

A:
No, I'm not confused. I am indeed writing a review based on personal experience inside Toby Keith's Bar & Grill at Harrah's. A friend of mine from NYC (whose father is an executive with Caesars Entertainment, the parent company of Harrah's) decided to use family connections for his birthday dinner...and we all got an invitation that the dinner was to be held at Toby Keith's. Wait, what? I was confused to say the least and had to call other people who I knew were also invited before we figured out what and where Toby Keith's was. This place reminds of my college days at the University of Arizona in Tucson: cowboy hats, country music and lots of Jack Daniels bottles used as decoration. There was live music and the main singer looked like a skinnier Toby Keith. The restaurant was loud and our waitresses handled our large (and mostly obnoxious, though in good fun) party very well. As for the food, I ordered the "hottie wrap" which is a sun dried tomato tortilla filled with strips of fried chicken (I know, not part of my usual diet but with all the Jack Daniels decorations around I felt fried anything was appropriate somehow) and lots of veggies. My guilty conscience made me ask for fat free ranch instead of bleu cheese. The wrap tasted fresh and everyone enjoyed their food. Orders ranged from burgers, to wings, to mac & cheese. I'm not going to lie, our party of 20 people had an awesome time. Everything was on the house so needless to say the drinks were flowing. I didn't partake in any of the speciality cocktails because they all come in giant mason jars. I wanted something a little daintier. Oh, and to make things interesting some man (in hindsight I pray it was the bartender) came around with a bottle and gave everyone in our party (guys and girls) shots. The atmosphere was very fun and it was a great birthday dinner setting for a loud group.