Problem: If I could I wouldn't even give them one star. Waitress came out took our order. I ordered bacon and eggs and a bacon donut. My girlfriend ordered the paradise valley omelet. Our order was brought out by another waitress, I informed that waitress that I had also ordered the bacon donut and she just looked at me. For twenty minutes I repeatedly tried to flag down our waitress. To sum it up I finally got my donut when I asked for it as she brought the check. So my bacon on the meal was barely cooked and the toast was burnt, no butter on the toast at all. I won't be returning to this place. If you have a chance, pass. I'm sure the IHOP across the street would be a lot better.
How would this review be described?
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A: negative

Problem: I have been taking my dogs to Sun City Animal hospital for over 5 years and have thought the world of them and the care for my pets. Today I had the most horrendous customer service care experience from their front desk helper named CeeCee. I came in to pick up and pay for my two dogs that had stayed the night. There were two women ahead of me and I waited patiently for a few minutes. I noticed from listening to the conversation that they were doing something as it pertained to their pets microchips. I waited a couple of more minutes and asked CeeCee if there was anyone else that could help me as I was simply picking up my dogs something that would take a few seconds. She stated no that she was the only one working the desk ( even though I saw at least 3 other people in the back). So I continued to wait and now CeeCee is calling two different places to research microchips. Finally after at least 15 minutes she wraps it up and asks if she can help me. I told her that her customer service skills need a refresher. That when 20 minutes of research with a customer is needed she can ask that customer if it's ok to do a quick transaction with the person waiting, to which CeeCee responded " no I can't do that it would be rude". I'll be very frank, I've been coming to Dr. Knehr's for vet services for a very long time and never had a complaint but after this very poor experience I have to consider whether I will go back again. On the positive side, my two loving dogs came running out to greet me and I was able to put my memories of CeeCee and her aweful service away.
How would this review be described?
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A: negative

Problem: An excellent little place to have a picnic lunch! Prices are a bit high, but the atmosphere and use of local products for the food is great! We will be back.
How would this review be described?
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A: positive

Problem: Good hotel. Nothing out of the ordinary but with a great location. Smart and newer rooms. No nightlife options except for a couple of sleepy lounges. Good options for dining inside the facility. Will be back mainly because of the location.
How would this review be described?
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A:
positive