I only wish I could give zero stars. Or negative stars. Upon acceleration, the car jerks. Like it's having a hard time finding the gear. I take it in a few days after Christmas. Lest we not forget, I also have the extended warranty which I pay $90 a month for. My expedition is 6 years old and I thought getting this coverage would be beneficial as I'm sure the repairs are quite expensive. So, they tell me the car needs a tune up. Which of course is not covered. They tell me this tune up package is going to be about $980. Wow. I tell the guy, Christmas was like 4 days ago. How about we just fix the jerking problem and forego this whole package. Oh but fixing the jerking problem will be even more--hundreds more. You've got to be kidding me. But I'm like a freaking hostage here so what can I do? I agree. They call me on 12/31 and tell us we can pick it up after 12. Fine. We get there at 2:30 just to find out they closed at 2 for the holiday. That's funny, that wasn't mentioned on the voice mail message that said the car would be ready after 12. They didn't say after 12 but before 2. So that pissed me off. And then when we finally do pick it up, the jerk face "service advisor" says "oh the repairs came in lower than I quoted...I said $980, but I got it down to $960". Oh wow! I'm so grateful that all I wanna do is punch you in the face! Seriously, he acted like he turned holy water into wine. What a douche. I won't go back to this place. Ever. I know these dealers are all the same but it's like they go out of their way to make it an awful experience. I usually bring it to Ford Country...those guys aren't as douchey.

negative

We ate here on one of the nights we were in Vegas and I am absolutely a fan of this place. The service was excellent, the food was delicious, and the wait staff was eye candy! I started with the bread, butter and olives they bring to the table for free. The butter wasn't regular butter it was kind of sweet. I think it had some kind of fruit in it and the bread was toasted in garlic. MMmm! We ordered a pitcher of Mango Mojito for the table. It was so refreshing. To eat I had the Roasted baby beet salad with mixed greens, goat cheese, toasted pecans, sherry vinaigrette. The falvors of everything came together quite nicely. Then I had the Patatas bravas which were roasted red potatoes in spicy aioli. So tasty and just the right amount of spiciness. After that I had the Merguez which is spicy lamb sausage and tomato-pepper confit. I was getting so full from the other dishes that I couldn't finish it even though it was so good. I also had to save room for dessert. Which is what I'm going to tell you about now. Banana-Nutella Sandwiches with Nutella Cream dipping sauce. Need I say more? Ok fine I will. Two slices of bread toasted with banana in between and then cut into four slices, then covered in Nutella and even more Nutella cream sauce served in a little dish to dip the already chocolate covered sandwich in. YUM!!!! Next time I come to Vegas, I am definitely eating here so I can try some more of their dishes.

positive

My expectations were too high... :( I just kept thinking... Wicked Spoon... so amazing sounding... must be so amazing with the way everyone marvels about the presentation and the styles of food available. Wicked Spoon was at the top of my list and while I enjoyed the route from one end to the other (my friend did not have the same amused appreciation), there was not much else worthy to claim 5 stars about. I think I paid something around $40-45 for a weekend meal. It was so expensive and the little eats that were supposed to be so fantastically orgasmic were average, at best. I can't really think of anything that really stood out to what I would come back specifically for. I'm trying really hard to sum up some nice thoughts about this place but besides the decor, there wasn't anything really awesome... And I really had to use the bathroom after I ate... my belly did not feel right or well.

negative

RUDE, in all CAPS! When I arrived, the cashier was having difficulty figuring out how to work the register for the guy in front of me. I gave her the "don't worry about it" smile as running a register would be the last job I would want on this earth and I didn't want her to feel anymore anxious than she already was, because the next customer (me) was getting ticked because of the wait. She figured it out, and a new girl stepped in to take her place and I ordered my eggs. The girl says, "sorry, breakfast is over." Well, it still felt like breakfast time to me and I asked her "what's your cut off time" and she says, 10:30. I look at my i phone and it says, exactly, 10:31. Keeping in mind, I arrived at 10:20 and was having a serious egg craving, I ask, NICELY, "could you ask them if they could make one more scrambled egg order (nothing fancy here) and an older woman, also behind the counter, jumps in, glares at me and says, NO! I have eaten here before, the food was excellent, HOWEVER, coming from a long line of successful entrepreneurs, I have this to say. Whoever owns this restaurant, may I suggest at your next morning meeting, that you instruct your employees on the basics of how to treat your customer, you know, the ones whom your business depends upon to stay up and running. I went down a few blocks to La Grande L'Orange, yes, it was packed and the parking was challenging but it was worth the hassle. The eggs were perfect, the employees, pleasant and friendly. The staff at Essence should make a field trip over there, with their "How To" notebook in hand, your TIP from this ex-customer.
negative