Problem: What would be an example of an positive review?

Answer: I stayed here for a conference. After staying at the Imperial Palace (which I recommend everyone to avoid at all costs), I may be giving the Westin a nicer review than I would normally. Overall, I thought this hotel was great. It's smoke free except for the casino area, which is pretty much impossible to find in Vegas. The standard room I stayed in was fairly large. The bathroom and beds were really nice and everything looked clean. The bed had one of the nicest comforters I've used at a hotel - it was fairly comfortable, and I definitely got a good night's sleep (probably because I was so tired from the weekend). All in all, it's a great business hotel. I did a prepaid deal (no refund if I canceled), which gave me a great rate on the room. The internet was pretty ridiculous at $14 per day, but I guess that's to be expected.

Problem: What would be an example of an negative review?

Answer: We live in North Phoenix near Desert Ridge and decided to try something new for Sunday breakfast. HIGHLY disappointed with this choice. We waited about 10 min for a table and asked for some coffee while we were waiting. The coffee station was a mess and out of creamer. When I asked for more they just handed me an open carafe and asked for it back when I was done. Once we were seated we waited 30 minutes until finally we asked a busser to send over a waiter. When the food arrived my omelette was cold and lacking flavor and salt. I wouldn't come back or recommend to anyone.

Problem: What would be an example of an positive review?

Answer:
I was a bit surprised by this joint. It's neatly tucked away between a Great Clips, Subway, and some sort of health nut store. At first glance you would think it's too small and it probably won't be around too long. Also, the man that runs the place had his face plastered up against the glass ( but a funny, nice guy) when we were looking at the menu on the outside, so it was a bit intimidating at first. As I said, the place is small but it's got that classic diner look about it which I appreciate. Our waiter was the owner I believe, he was super friendly, and liked to coach us on the menu. Drinks were brought out promptly while we studied the menu. Sweet tea was great, so things were looking up. We started off with fried pickles. Pretty damn good although I wish they had a bit more batter on them. We were given a cajun-mayo and ranch to dip them in. I ignored the tiny puddle of grease at the bottom because with fried-foods that sometimes can't be helped. We tried the chicken-fingers (AWESOME), chicken pot-pie (pretty good), and mac-n-cheese with bacon (good). Now, the mac-n-cheese was good, but as an entire entree I was not a fan. It would've worked better as just a side for me with some other dish. The chicken pot-pie was more on the soupy side....bordering on a stew. It was good but there was some spice that was in it seemed to overpower it just a tad. Not sure what it was. We wish it had more of the bread-topping to it to thicken it all up a little more. The cornbread was a tad on the sweet side (which I prefer) but was too dry. As I said before, the chicken-fingers were great and the accompanying fries were FANTASTIC. Really, some of the best fries in Charlotte. I will be back to try something different, maybe something from their breakfast menu. Those chicken-fingers will be hard to pass up. Hey...chicken with waffles! There you go. Your pal, Walter