Is the following review positive or negative?

Don't order the take out!! So I called today at 12pm. The girl who answered was rude and first demanded my name and number before I could order. I had 10 seconds earlier told her I wanted a ex large $13.00 plate of the pulled pork BBQ and she played stupid and made me order it again. I ordered coleslaw (mayo based), mac n cheese, and texas toast with extra sauce to the side. I went promptly down as she said it would be ready when I get there. I live 2 miles away. I waited at the end of the bar and was greeted during a busy lunch hour by presumably the bar tendress who quickly took my card and I was out of there. When I got home here is what I encountered: 1) soggy texas toast 2) dried out white mac n cheese that was bland and room temp with no taste 3) the smaller portion chopped room temp not pulled bbq that had no sauce on it. The site advertises it will be smoked all night in their famous sauce. 4) cole slaw that was room temp, that was way to vinegar based to have mayo. The bbq was so fatty it was from a horrible cut. I think this was a prepped plate that had been sitting out for whomever happened to order it for the last two hours. So on top of snippy and snarky customer service I spent $ 14.00 on an undersized room temperature/ un-sauced chopped plate of bbq. Macs supposedly specializes in bbq and I will not be going there again for take out. Overall for $14.00 for a single plate the price is an absolute rip off!
negative