Q: You will be given a review about a book, an item, a place or a movie. After that, a question is given that you should answer using a certain span of the review. Your answer should be from the review itself and should not contain extra words, and should not be a combination of different spans. If there's no direct answer to the question, answer with a part of the text that is the most relevant to the question. See the examples for clarification.
review: We stayed at this hotel the last weekend of 2007 to attend a Bowl Game. We booked the hotel as part of an Alaska Airlines Vacation Package. We were not disappointed. Upon a late evening arrival we were greeted by cheerful staff. Everything around the hotel was closed and the staff brought us a complimentary bottle of wine which we enjoyed with our travel companions. This is an old hotel, but has a lot of character. It is clean and our bed was comfortable. We enjoyed being on the back side, not on the street and having our window open for fresh air and not having to listen to the noise of a heating/air unit. Being on Sutter Street, we walked to the main part of town often. We had breakfast in the restaurant and it was very good. We enjoyed the evening wine event one night. The lobby is very cozy and there are many places to sit and visit. Know that this hotel is old and the walls are paper thin. I think one thing the desk could do at check in is to advise people of this. You really have to use quiet voices. So if you don't like to do this, then you probably would not enjoy your stay. Again, friendly, helpful staff that truly make you feel welcome.
question: How kind is the guy?
A:
cheerful staff