Problem: Read the below conversation. W: Somebody once said that good communication can solve any problem. Do you agree with this? M: I think that good communication can solve a lot of problems, and improve many a situation. I worked in some seemingly impossible situations, and saw people change dramatically all because they started communicating in better ways. But can good communication solve all problems? No. It can't stop some, people from seeing the world in twisted ways. It can't stop some people from hurting themselves. W: What kind of people do you have difficulty working with? M: I'm naturally a person who likes to be decisive, and to act, so I get impatient sometimes when I'm working with a large group. Because it takes time for everyone's voice to be heard, and for everyone's opinion to be aired. Yet I know that process is vital if they're going to reach the ultimate decision. W: Is success of business based more on the results of what you do, or on how you communicate what you've done? What would the listener say?

A: M: Oh, it's a combination of both. To be successful, you have to be able to achieve results. But you also have to be able to communicate what you achieve. The most successful people don't place glory on themselves, but rather on people who help them achieve success.

Problem: Read the below conversation. W: The play should have begun ten minutes ago. What's holding things up? What would the listener say?

A: M: It is said the main actor is caught in traffic jam.

Problem: Read the below conversation. W: Peter, where is the ear? I haven't seen you drive to work for a long time! Is it broken or stolen? M: Hi, Susan] Oh, no! Of course not! I give up driving to work. Instead, I ride to my working place. W: Why is that? M: You see. There is only a stone's throw from my home to my working place. I think riding a bike to work is more convenient. W: I don't think so. It will take you at least 25 minutes to get to our company from here. M: Yes, sometimes, 30 minutes. But I love riding to work now. It is a totally different picture on my way to work. W: Why do you think so? M: You see, every morning, after I set off for work, I can breathe the new fresh air along the way. By the time I reach my office, I feel rather revived. I even don't rely on coffee to spend my morning hours. W: Is it so magical? M: At least, that's how I feel about riding to work. I can't believe I have wasted so much fresh morning air in the past 3 years! W: Will you continue riding to work in the future? What would the listener say?

A: M: I think so.

Problem: Read the below conversation. M: This is Jack speaking. Who is this? W: This is Jenny, Jack. Could you help me? M: Certainly. What is the matter? W: My sister had an argument with me yesterday because I lost her lovely pet cat. She was really mad at me. And she hasn't talked to me for a whole day. M: Oh, Jenny. In fact, you're the one who made a mistake. W: Yes, I know that. But what should I do to make her happy? M: If I were you, I'd say sorry to her first and then get her another cat. W: That's a good idea. But I don't have.., enough money. M: Oh, don't worry. I've got some. I can lend some to you. What would the listener say?

A:
W: That's very kind of you.