What is the sentiment of the following review?
The experience started off right and ended horribly. The drinks were wonderful and my husband and I had the place to ourselves! However, we declined for the photo option and that's when things went from happy to horrible. The photographer kept moving us around so other people could sit in our seats for their pictures. We didn't mind the first time but after 4 times we left. This is a lounge bar right? Why is a paying customer being forced to move around? Is it someones wedding day? When we got out we politely voiced our concern. The photographer didn't even value our feedback and said "Oh thats alright, moving around keeps you warm!". The cashier didn't even offer to get a manager. This was $75! I emailed the owner and asked for a 50% refund. He acted like he couldn't do it. You're the owner correct? Don't you have the power to change your place for the better? He offered a VIP pass the next time we could come. Ok, so in 1-2 years, if he's not on vacation that week then and only then might then be taken care of! What makes a person think we wanted VIP pass if the first time wasn't resolved in the first place?!
Options:
(i). negative
(ii). positive
(i).