When we walked up the lady was leaning on the counter with gloves on. She took our order and our money still wearing the gloves. Then she took the order an money of the guy behind us. Then without washing her hands or changing the gloves made both orders. When my husband told her he saw this, she got an attitude and said she washed her hands. That's funny, because we watched the entire time. We asked for the manager, he said he would have her remake it, but never told her to wash her hands or change the gloves se was still wearing. We got out money back from the snooty old bag and went to chipotle in the parking lot. Will NEVER return to viva salsa.

negative

In a nutshell: After 1 1/2 hr wait we left without other food in our stomachs but chips with salsa! Place was packed, 2 servers for the whole hungry crowd, our order got misplaced, and with two hungry kids next to me I had to leave to a nearby Subway. I do believe the food a the two sister facilities is great. But the service at this location is close to the worse I've ever experienced. I was happy when I got to know this place had been opened in Glendale, since we just moved to the West Valley, but unfortunately I'm not planning to come back anytime soon.

negative

Hmm $3.75 for 6 mini cookies. My first cookie was so crunchy it tastes like cardboard with chocolate chips. I was so let down. The others were better but very thin. Next time I'll try the regular sized cookie. I'm much happier baking my nestle from the tub you can buy at the grocery store. =)

negative

Great down and dirty Mexican. Chips 1st quality: substantial. Salsas tasty and spicy. Chicken Victoria tender. Didn't have, but the Sopapillas look awesome. Fun colorful atmosphere, good mex music.
positive