We were told to go to a local store to upgrade some equipment we had ordered online that was missing the power cord. The shipment originally came from Oregano. We were told by the manager in Oregano that they would give an upgrade or 50% off something as long as it wasn't already on sale. We spoke the salesman and the manager and told them what happened and waited for 2 hours just to find out they never called the store to verify. We finally asked for the manager AGAIN who acted like it was our responsibility to call them and hand them the phone...I swear ever time we come here the service is terrible. They act like why are you here. Just not a good vibe at all. I only keep coming back with my friend who apparently doesn't mind the terrible service. BUT since now I have been here over 2 hours I had to say what I see....
Is this review positive or negative?
negative