Q: One step forward, two steps back. I so want Vic's to succeed and try my best to support the enterprise through community involvement and hosting business meals. But! You know what's coming. SERVICE! Gee wiz, guys and gals. You need to be attentive without hovering - not that there was much hovering last night. And it doesn't take 4 staff members to manage a table for 3. The hostess was lovely, but it took a bit longer than comfortable for our waitress to introduce herself. She was nice enough, but after taking our orders, with the familiar "everything is good" reply to a 1st time diner asking, "What's good?" Imagination, please! The most popular beef, chicken and fish dishes would have been a terrific response. It all starts with staff training. The two guys that served and bussed the table were somewhat abrupt - another training matter. When the salad course was complete, the knives were removed and not replaced. Instead of taking them from an adjacent table set-up to offer the guest, a trip to the kitchen was launched. I grabbed knives for my guests so they could enjoy their entrees and the look on the returning service fellow was threatening. Goodness! It's just a knife, guy Wine list. Keep it current. With $100 laser printers, there's no excuse to present a wine list that is not up to date. C'mon, man! Pasta. Ravioli requires the edges of the pasta to be sealed gently. If these were "handmade, homemade" raviolis, they had been exposed to the air too long. The edges of the pasta were chewy - not undercooked - slightly stale. If Vic's is going to succeed, an attitude adjustment is necessary. I've been mute for the past few months - and I've checked into Vic's 14 times on Yelp - so I'm not a seagull customer - one who flies over and dumps on the place. I know the math behind profitability. I know the ins and outs of a commercial kitchen. I also see too many generals and not enough soldiers to make this work. No doubt Vic's can serve a good meal. I've had them. They also can drop a hockey puck meatloaf on your table. That was dreadful. Happy to sit down with management and share my views - constructive criticism only. Otherwise, we may be witnessing a different kind of Trumpets. Let's hope not. Faded Foodie

A: negative

Q: Don't get me wrong! I love HK Star, but the service is really poor. I have been back twice since the UYE lunch and both times we have been ignored for normal requests, like more water, please, more order please etc.... One of the times was even on a Saturday. Therefore, I am taking 1 star down for the service, BUT I will continue to come here for lunch because it is just damn good as well as the price! By the way, their crispy fried tofu with salt and pepper is to die for!

A: positive

Q: We got free tickets tonight to see Barry Manilow through a seat filler web site. Neither of us are huge Manilow fan, but I was looking forward to the concert. It didn't start out too great. I was thirsty so I bought a water which was $4 for a small 8 oz. bottle. Hardly a great deal but I can't complain too much as that was the sum total I paid for our night out at the concert. When the concert started my wife and I just kind of looked at each other and grinned/shook our heads. We weren't sure what we'd gotten ourselves into, but the first song or two were NOT good. I told my wife it would/should get better. Fortunately it did. The songs got better and more familiar as the night progressed. As Christmas is approaching he also threw in several holiday songs. The singing was interspersed with audio and video of his younger years. My favorite part was when he played a record his grandpa recorded of him when he was four. He had quite a voice back then. Now his voice is showing sings of his age and at times sounds more like he's talking than singing. His body is also showing signs of aging, as he gingerly moved about the stage. Overall, we had a good time. However, I don't think I'd pay to see the show.

A: negative

Q: At here on 12/11 for HAPPY HOUR. It was very good. We got goat cheese and marinated olives 5$ which came with tons of olives and goat cheese. We also got the fried Cajun shrimp 7$ super good and flavorful. Will go back for sure.

A:
positive