Sentiment analysis: Don't waste your time or $$$ at either location, there is not one single thing about either location that is good. Service was horrific and the food was even worse.!
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negative

Sentiment analysis: Dear Concord Mills Mall. You get ONE STAR for getting me last season's $100 Adidas trail running shoes for $40. And I guess that ONE STAR can also count for having an AMC attached so it's easier to talk my friend into going to the movies. Now, for why it deserves only one star. It smells funny, the floors are carpeted (and you feel like you're in the early 90's... ewwww), the stores are subpar and the consumer demographic for this mall is awful. Lots of strollers and screaming children, no "Under 18" rules like they have at Northlake and South Park, and so many stores that are filled with clearance crap or ridiculous sizing (like I barely could find any size S or M in athletic stores like Nike and Adidas... c'mon! I'm one of the most common sizes for fit folks!). I'm HORRIFIED to hear that this place is where tourists come when visiting NC/Charlotte. I mean, sure, Charlotte doesn't have much to offer (unless you love corporate architecture and NASCAR) but reeeally? A mall. This mall? This helps me avoid Concord, that's for sure.
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negative

Sentiment analysis: I was so excited to dine at Pizza Rock and I left so dissapointed. Hubby and I decided to try the award winning Margherita Pizza. The server was very quick to make sure we knew that the pizza was thin and chewy and you'd have to use two hands to pick up a piece. He also mentioned that because it's cooked over wood, it will be slightly charred. What we received was so far from an award winning pizza we were speechless. The char was overwhelming and overpowered any other flavors that were part of the dough, sauce or toppings. When we let our server know that we weren't happy, the situation was handled extremely well. The server loooked at the pizza and then smelled the pizza and let us know that there was definitely something wrong with the pizza that we were served. They brought a second pizza (this time we had the New Yorker) and it was pretty good. The manager went as far as to bring us a 2nd Margherita pizza so we could see what the pizza was supposed to taste like. It was still overcharred on one side but we could defintely taste the flavors. To be honest, I still wasn't impressed with this pizza. While we ended up not having to pay for our meal (which I thought was very nice and it was unexpected on our end) I thought the prices were high for a pizza joint. So while the staff and management definitely recovered nicely from their error, in the end I just don't see what all the hype is about.
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negative