What is the sentiment of the following review?
Nothing like the Serendipity in NYC. We were very disappointed with our order. We ordered a banana split and they left out the strawberry ice cream and the ice cream was melted with melted whip cream. Our waiter David was ok but didn't seem to believe that our order was missing the strawberry ice cream. I guess he couldn't tell being that our order looked like a shake instead of a banana split. We will never return to this Serendipity
(I). negative (II). positive
(I).