What is the sentiment of the following review?
I love the decor and the pool is great - but the last time i was there the front desk offered me extending check out - and then checked another person into my room while I was out having breakfast - with all my belongings still inside! FAIL I was so knkocked off my center by this sequence of events - i didn't remember to pick up my key which means now I will need a new car key (expensive and a hassle).
OPTIONS:
[I] negative;
[II] positive;
[I]