Read the article and select the best answer. Article: It is often said that politeness costs nothing. In fact, it seems that a little more could save businesses PS5 billion every year. Frequently hearing the phrase "thank you" or "well done" means the same to staff as a modest pay rise, researchers say. Praise and encouragement also makes employees more likely to work hard and stay in their jobs, saving on the cost of finding replacements. A third of 1,000 workers surveyed by the famous firm White Water Strategies said they did not get thanked at all when they did well----and a further third said they were not thanked enough, meaning they were less likely to put themselves into work and were more likely to look for employment elsewhere. The final result is around PS5.2 billion in lost productivity from employees who would raise their interests in work if they felt more appreciated, White Water claimed. According to the company, praising staff has the same motivational kick as a 1 per cent pay rise - and works out much cheaper for bosses. Three out of four employees said that regular acknowledgement by their bosses was important to them, but only a quarter said they were actually given as much praise as they felt they needed. The survey found that those blue-collar and manual workers were less likely to be given any recognition for doing well. In regional terms, Scottish staff felt most undervalued. Four out of ten workers said they were never thanked and eight out of ten said they would like more praise. However, workers in the North-East are less impressed by being praised by the boss, as only 69 per cent said they felt the need to be told "well done" regularly. Older employees and women need the most praise, according to psychologist Averill Lemmon. Question: The survey done by White Water Strategies shows that _ . Options: A: giving workers a pay rise can't make them work hard B: most workers not praised have no interest in their work C: workers who got few praise are more likely to change their jobs D: sometimes politeness and encouragement cost nothing
C

Read the article and select the best answer. Article: Choosing a nice mountain bike for you is easier than learning how to ride it. Keep these tips in mind: Decide how you are going to use your new mountain bike. Are you a new rider who simply wants to travel outdoors on the weekend,weather permitting?Do you intend to test yourself on the rough roads,every day,rain or shine?Or are you going to use your new mountain bike to ride to and from school or work?Be honest about your intentions,and you're more than half way toward choosing the right mountain bike for you. Visit your local bike shops. Any good bike shop will stock a wide range of quality mountain bikes in all price points and sizes. Your local bike shops will carry more than one brand of bicycle. Not only will they sell you a mountain bike that suits your needs,but they will service what they sell. Visit at least a few shops. You'll get one that satisfies you right away. Don't be bashful. Tell your salesperson how you intend to use your new mountain bike,and how much you are willing to spend. Your salesperson will show you a selection of models and brands accordingly. He or she will also help you determine the right size for you. You may ask more without any sense of shyness. Take a test ride. All good bike shops let customers take test rides. There's a good reason for this beyond "trybeforeyoubuy" salesmanship. Since you already know your price range and find the right size,you now have to find out which brand you ride best. They want you to be happy with your purchase. After only a few test rides from more than one bike shop,the right mountain bike will choose you. Question: Which of the following is probably the author's attitude towards "trybeforeyoubuy" salesmanship? Options: A: Honorable. B: Favorable. C: Negative. D: Suspicious .
B

Read the article and select the best answer. Article: Donald had his own difficulties in sleeping that night. Not just because of the bright lights of the shelter or people's constant voices, it was the happening repeatedly nightmare that caused him to stay awake, to fear sleep. Donald was back in his small house. He did his best to ignore the howling winds outside his window. Yet he could not turn out the fearful whimpers of his little dog, or the uncomfortable sounds of his mother anxious in her room next door, unable to sleep through the storm despite her insistence they would be all right. Donald did not want his mother to be upset, but on some level, he was glad to hear she was awake, It meant he was not alone in the dark. Though he was 12, until recently it was impossible for Donald to fall asleep unless his mother lay down by his side. Suddenly there was a crash. Their living room window is shattered by 125 miles an hour winds. Troy rushed to Donald and sat anxiously on the edge of his bed. He did his best to calm his mother, and she had to comfort him. Soon water was seeping into the single floor house. Quickly it rose from ankle level to leg level. At Donald's insistence, they pushed their way through the water --- now chest high --- toward the front door. When they fought their way into the living room, water rose to their chins. It was a struggle for the boy and mother to stay afloat. In a total panic, desperate to hold on to something, Troy caught a curtain rod. She was breathing hard, shouting that she couldn't swim. Donald cried out, "Mom! Hold on!" Just then Donald also caught a floatable wood board. Question: Which phrase can describe Troy's feelings at the beginning of the storm most suitably? Options: A: In excitement. B: In calm. C: In anxiety. D: In despair.
C