Input: What would be an example of an positive review?

An example of an positive review: This place is AMAZING! I have very curly hair and anyone with curly hair knows, 80% of hairdressers have no idea what to do with it. For my first 3 years in Edinburgh, no hairdresser did anything right with it. I met the owner of Hair Joy (Jane) randomly when she wondered into the bookshop I work at down the street. She was so nice and funny I thought I'd give her place a try. She was incredible. She did everything right, she tolerates my horrible descriptions of what I want done to my hair and I always leave with my hair looking better than I ever imagined. Even today I told her about problems I'm having with my hair and she had a special delivery made to the shop this afternoon to try a product she recommends. That is way, way beyond good customer service! I've been going to Hair Joy for about 2 years now for every haircut and trim I get, and I've recommended two of my best friends who also love it. And the thing is, she tells me that she's actually much better at massage than hair. --And she's the best hairdresser I've had, so I'm thinking it's time to try the massage! If you're not sure where to go in Edinburgh I promise you, you will not be disappointed at Hair Joy!

Input: What would be an example of an negative review?

An example of an negative review: I lived in one of the buildings since June 2013. The location is amazing (saq metro etc downstairs) and the apartments are in decent condition, albeit expensive. It's over $1100 for 500 SF. The water pressure in the shower is amazing and I never had any issues with hot water. The kitchens are dated though functional. As far as the apartment itself, I am content with my experience at LaCite. As far as the office goes, they are extremely unprofessional. I did not receive my signed lease until a month and a half after I moved in (the property manager hand's signed it). Fortunately, I months went by before I had to deal with the incompetency of the LaCity office. When my lease was up for renewal I had another terrible experience. I contacted the contact person on my lease, the assistant manager Mrs. Carmosino, via email and left messages via telephone. I did not hear back from her until after the deadline (5 weeks after I left the first message). She was extremely rude. Rather than addressing the fact that she had not contacted me, she was insulting and had a holier-than-thou attitude. As someone who has customer service experience, I was appalled.

Input: What would be an example of an negative review?

An example of an negative review: $16.99 for lunch I thought "Hey buffet style All you can eat sushi and hot entree's sounds good to me". Totally thought wrong. Hot Entree's: I didn't even touch this, SUPER SUPER Greasy. You could see the oil bubbles. This wasn't Japanese hot dishes more like Americanized fast Chinese Food. Sushi: It wasn't fresh at all I'm guessing because they make it then its left out till someone grabs it and they love to pack on the rice, ONLY great thing about this place is they don't care if you eat the rice or not. So I had myself a lot of shashimi. Soup/Udon Noodles: There was a small area were the udon noodles were already pre-put into bowls and all you had to do was fill the bowl up with soup. The soup lacked flavor, the noodles were were out so long they dried up. Also no good. Desert: Their selection of deserts were very limited and mediocre, Sorry Mr. Makino I guess I was expecting more? The only exciting this about their desert selection was the fondue chocolate fountain (which was a mess) chocolate splatters every where. On the floor on the counter every where. Also the strawberries were half frozen still so the warm fondue chocolate quickly turned cold once it touched the strawberries. I like my chocolate strawberries either hardened or warm and melty The place: First off this place was disgusting, when I first walked in I couldn't help but notice the floor had bits and pieces of food all over it. When we sat down our table was still wet, I'm assuming the waitress just finished cleaning the table from their previous costumers. Then I noticed the towel she used to clean our table... it also had bits and pieces of food on it...which she then used to wipe another table... Gross

Input: What would be an example of an positive review?
An example of an positive review: My wife and I went to Ocean Reflexology today. Usually, the back massage portion lasts about 15 minutes. We wanted more, so they only massaged our backs for 30 minutes for the $20. We were fine with that. The massage was great! I had a woman work on me who was very strong--I loved every minute of it! She got on top of my back and used her knees and feet to really dig in--awesome! I have back problems, so I like a really deep massage and that is what you get at this place. She also stretched my arms and legs. I really enjoyed her technique, and the pressure was perfect for me. They do except credit cards. They didn't say anything about the tip, but I gave each person $10 cash since that seems to be the expectation--well worth it. They also have a card that they mark--free massage after ten visits--nice touch.