Q: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
My husband and I were there for a conference and had booked the room thru their website, when called to confirm had us down for only 1 night instead of 4, easily changed. First morning cold,cold shower, didn't complain,next day fine. Phone did not work, called every day to complain, and every day said it would be fixed when got back to room, never was. No dial tone, unable to call restaurant, or call for car or call for room service. Finally, on last night someone came to our room while we were there and did fix it. The hotel is beautiful, rooms great and everyone was so nice, even when I was complaining they were nice. Great gym area also, and love the restaurant. BUT, for the money I could easily find another hotel just as nice with a working phone.

A:
negative