Part 1. Definition
In this task, you will be shown a conversation. You need to write a question with three choices for the conversation. Your question should be answerable based on the conversation and only have one correct answer. Note that you don't need to answer your question. "W" and "M" in the conversations stand for "woman" and "man".
Part 2. Example
W: The movie next Tuesday has been cancelled due to lack of interest. M: What do you mean? W: Well, by last night only a few tickets has been sold.
Answer: What can we conclude about the movie? (A) They want to buy the tickets for the movie. (B) The tickets for the movie were sold. (C) The movie will not be shown.
Explanation: This is a good example. Based on the conversation, the movie has been canceled, and it will not be shown. We could understand that only option (C) is correct. As mentioned in the conversation, only a few tickets have been sold, so option (B) is incorrect. We don't know if they wanted to buy a ticket or not, so option (A) is incorrect as well.
Part 3. Exercise
M: Hello, Milton Hotel Reservations. How may I assist you? W: Hi, I'm calling to make some changes to an existing reservation. M: Certainly. Do you have the reservation number? W: Sure, it's 219. M: That's a reservation for Sally Menkel. Is that right? W: Yes, that's right. I'd like to change the check-in date from September 15 to September 16. M: Certainly. I can make that change for you. Is that the only change? W: No, the check-out date will also change from the 23rd to the 24th. M: No problem. We have you arriving on the 16th of September and leaving the 24th of September - altogether, eight nights. Will there be anything else? W: Yes. Instead of a courtyard room, I'd like a room with a view, preferably on an upper floor. M: I can certainly change that for you, but there will be a change in the room rate. The new rate is $199 per night, instead of the original $179. W: That's OK. These are all the changes. Thank you very much. M: You're welcome. Have a nice day!
Answer:
Why does the woman make the call? (A) To book a hotel room. (B) To ask about the room service. (C) To make changes to a reservation.