Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Q: Review: I just left the Conrad Chicago and have nothing but good things to say. We used Hilton points to stay there but paid $35/night to upgrade to a junior suite. We were in room 1519. I would reccomend people ask for an odd numbered room so that they will have a view looking north on Michigan Ave. Our room was very modern with 2 large HD/flat panel tv and Bose 3 speaker sound system. 4 big windows that actually open. The bed lineds were very nice, the towels were OK. The room was clean and the bath room had a seperate shower and tub. Marble everywhere. Robes, slippers, etc. The work out room was good with different machines and some free weights. There are clean towels in the workout room too. We never ate in the hotel so I can't comment on the food or the prices. There is a Starbucks across the street (Michigan) and an Espresso bar attached to the Nordstrom that is on the ground floor of the hotel. It was very nice to have the little mall right under the hotel. The location of the hotel could not be better. We were walking distance to everything. Every kind of shopping or dinning experience you could possibly want was within 2 miles. Over all the hotel had a boutique feel to it even though it is part of the hilton chain.
Polarity: Positive

A: true
****
Q: Review: My husband and I recently stayed at the Fairmont Chicago Millennium Park. What I expected to be a very pleasant experience, turned out to be a stressful visit. We specifically reserved a non-smoking king room and paid the price for that reservation. Upon arrival, the hotel did not have any non-smoking rooms available and the representative at the check in desk was not helpful. As we had no other options, we accepted a smoking room with two queen beds. I can live with the bed situation but I truly feel that having to accept a room infused with cigarette smoke is completely wrong! There wasn't an area in the room where I did not feel nauseous from the stale smell and I cannot help but think that this smell followed me around all day after check out. To add insult to injury, the hotel staff was not sympathetic to our situation -- something I think they should be specifically trained to do -- and did not offer any compensation, partial refund or related "perk" to make up for our great inconvenience. Two staff members actually acted as if I was the inconvenience in asking them if there was anything they could do! Although we paid for the breakfast package, we were eager to leave immediately in the morning and dined elsewhere at our additional expense. Pardon the pun, but we just could not sit there and dine in the morning with such a bad taste in our mouth from the hotel's lack of customer service! I am hoping the corporate office responds to our complaints but, thus far, we have received no satisfaction. Needless to say, we will not be visiting this property again! In fact, we are no longer going to patronize this brand of hotels.
Polarity: Positive

A: false
****
Q: Review: Grant it, this hotel seems very nice, but I was not at all pleased with my stay here. The customer service was horrible. I had to request more towels and washcloths several times before receiving them and my linen had not been replaced either. For as much as I paid to stay here, you'd think the least you'd get is an iron. Not! I had to request an iron, too! In addition to all of the failed amenities, I was mistakenly charged twice for my stay and wasn't reimbursed until an entire week later. The next time I choose to visit Chicago, Swissotel will be the last place I think to stay.
Polarity: Negative

A:
true
****