I've ordered $60 worth of meal to my hotel room after a long tiring day, waited 60 minutes (no problem with waiting time, we've been warned about it) finally got my pasta. I was super hungry, but there was no plastic fork (or anything) to eat the pasta. I called the place they offered to bring one but not with an apologetic tone!

negative

this buffet has everything... like 5 different countries' cuisines combined! corn dog was absolutely the best ever. i know, odd huh, like how could it be at a buffet... decent gelato selection... but wat other buffet offers gelato? the shuttle from paris to rio handed out free lava cake coupons. again, amazing dessert. i'd rate it higher than any dessert u can find at chili's, gordon biersch, applebees... stellar service i must add.

positive

I've had one okay experience at Thai Lahna and one pretty bad experience. The first trip, my friend and I received our food promptly and it was good. I had the pad kee mow and it was tasty and the serving size was large enough to have a take home box. The service was nothing to write home about but it wasnt awful. The second time I came with my husband, the service was deplorable. It took us 20 minutes just to get a glass of water and an acknowledgement of our presence. My husband ordered pad see eew (I'm so sorry I don't know the correct spelling, I'm just going phonetically here) and the waitress told him that they didn't have it. It's a pretty common thai dish so he asked for it by a different name, like drunken noodles, and she said she didn't know it again and only knew "the number" - common for restaurants with hard to pronounce dishes. She said she didn't know the names of the dishes, she just wrote down the numbers. She was really short with us and basically belted that if it wasnt on the menu they didn't have it. She then asked her colleague to come over to our table to again point out that they don't have the dish, and began speaking over our table to each other in Spanish. She then left for 10 minutes when someone from the kitchen staff came out. My husband asked again for the dish he desired and the staff member knew it immediately and put in the order. I can understand a fresh server and someone who isn't as familiar with the menu, but to be put on the floor with zero training and to be so rude to a customer really blows my mind.

negative

Much like another reviewer of South Side Nail Candy, I usually frequent a different spa on E Carson Street but because a friend recommended this nail salon and another actually got me a gift card, knowing my penchant for spa pedicures, I figured it couldn't hurt to try it out. I called on a day they were closed and the recording asked me to leave a message. I did; providing them what service I was interested, that I'd never been there before, my name, and phone number. I never heard back. This was a little disappointing, it just says to me that they're not interested in finding loyal repeat customers. I finally called back on Friday and made an appointment for Saturday at 11AM. I showed up early, because I'm always early. The front door was wide open which is really inviting. The ceilings are high and the space is open. You can see from the front to the back and right out the huge front windows. This is my first trip to a "nail salon" rather than a spa and I could see the small differences. I wasn't offered anything to drink, not even water. That's standard fare for a spa. The other major difference is that while it was a spa pedicure it wasn't very spa focused. I can't even imagine a non-spa pedicure in a nail salon. I'm used to the sugar scrub up on to my calves, the massaging of my calves and feet, the heated slippers before polish, air dryers focused on my feet to ensure the pedicure is completely dry, and a slightly neater around the toe nail bed polish clean up. Here is the thing that South Side Nail Candy has that no other spa I've ever been to has ever had... MASSAGE CHAIRS. I'm talking huge leather comfortable massage chairs. Not vibrations. Massage. It's decadent. I mean seriously... MASSAGE during your pedicure. Over all though, my toes look great and I was able to find almost the exact same color to do my own nails. I'd go back if I was looking for a slightly cheaper option than a spa setting.
positive