Choose your answer: is the following review positive or negative?

We arrived at approximately 8:15pm on a Saturday night and wanted to sit outside. The person greeting us proceeded to tell us that they had just closed the patio, due to a holiday weekend so that the staff could leave early. We were concerned about keeping people, so we were ready to leave, when she adamantly stated that we could still be served. I specifically told her that we did not want to keep them from closing early. She insisted, and so we were seated inside. Halfway through our meal, which was approximately 30 minutes, servers were blowing out candles on surrounding empty tables, and a sense of urgency upon our server and assistants, to clear and move us along was extremely evident. Our entire table consisted of restaurant management and service industry individuals, and this was extremely annoying to all of us. We requested a manager, and he arrived at our table without an introduction. He offered an apology, told us to stay as long as we wanted, and walked away. Really??? Work on your attention to customer service Dolce. You may pay an admirable amount of attention to your pasta, but you have a lot to work on when it comes to customer service.

Available options: 1). negative 2). positive
1).