question: I have to say at the start , that I think the Air NZ call centre is really great . Every time I call them , I get what I want with generally a minimum of fuss . And this is just the 13 24 76 number that anyone can call .
Q: What makes the customer service great at the Air NZ call centre ?

answer: The call centre has a well trained staff to solve problems .

question: You do n't remember ? " " Obviously not . The last thing I remember is telling some guy to get his blood pressure checked and then we went to commercial . " Lockhaven pulled up a chair beside her . " Cynthia I really think you should have gone to the hospital . I ca n't believe you do n't remember what happened . " " James , it 's not the first time I had such complete concentration that it looked like I was in a trance .
Q: What was the reason she did not remember ?

answer: They blacked out .

question: It turned out to be a pretty decent movie and quite enjoyable . Last night I had the opportunity to see Speed Racer for which I had really low expectations , but was really surprised at how good and thoroughly enjoyable it was . I 've accomplished a lot today . I bought a bunch of nicer work clothes to look more professional . I went to the complete opposite side of town to pick up a FedEx package ( my JR pass ) .
Q: What may this person be working on ?

answer:
They 're trying to be professional for work