i love the "bertos" locations. it is a major plus for living in the valley. As far as late-night food, there is no comparison. All of the breakfast burritos are superior.
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positive

While I love the doctors, the follow up on records department, finance, some nursing, has been very poor. With a lump found in my breast, Charlotte Radiology requested a "Diagnotic Mamogram" My Insurance carrier (BCBS) requested additional documentation from Eastover OBGYN for well over a year in order for the bill to be paid. Eastover OBGYN accoring to both Charlotte Radiology and BCBS, never responded therefore leaving me with almost a $1000 bill. According to Charlotte Radiology and BCBS docuementation, Eastover OBGYN never returned calls nor sent the required documentation to pay my insurance (noted over 8 times reaching out to Eastover). I have now spent countless days, hours and unlimited stress on the phone getting this issue resolved. With a high stress job covering muliple states and being single, this added stress was so unneeded if Eastover had just responded. Records from Eastover OBGYN according to BCBS and Charlotte Radiology have been requested and logged for over a year. BCBS will not pay without the Eastover OBGYN documentation. As a woman, it is already very disheartening and stressful to find a lump in your breast, but then to be treated like that by Eastover OBGYN is unacceptable. When I called after trying for a year (along with Charlotte Radiology and BCBS), I was very rudely treated by Rhonda at OBGYN. She actually hung up on me. I cant state how disappointed I am in a woman and it is no wonder why so many women forgo their health concerns (mammograms, annuals) in this type of enviornment. While I love the doctor I have there, I cannot tell you how sad I am to be treated in this manner and therefore cannot recommed Eastover OBGYN.
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negative

This is an update to my review from my first visit. I've become a semi regular here, so that's gotta mean something...and every time I come, the place is packed. Pad Thai is one of the measures of a good Thai restaurant. If the Pad Thai isn't made well, it makes me question the rest of the menu. The noodles and ingredients are fresh. If you get the prawns, they are delicious and huge! I've had several different curries. I think their Masaman is my favorite. The service has always been pleasant and quick. They have a lunch special, price is great. 4 stars only because it's really a small place, and tables are pretty jammed up close together and the parking can be pretty much the same.
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positive

Pretty same subs as every other location except they charge $2-3 more for the same thing. The staff was pretty stingy with the vegetables too. Save your money and drive 5 minutes to the mineral point location.
OPTIONS:
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negative