Ques: Read the article and select the best answer. Article: Americans are buying more products and services than ever before through the Internet, and the popularity of online sales is likely to spread to other countries. Online sales now represent as much as one-tenth of all retail sales in the United States,which has led traditional stores to seek new ways to keep their customers loyal. Lynne Shaner used the Internet to buy everything she needed for her wedding and holiday gifts for her husband. Other than food, 90 percent of her purchases were made on her home computer. "I find that, by being able to go online and _ the things that I need to select and have them delivered to me right at my doorstep, I'm free from all the driving, all the crowds, all the noise, and I usually get a better selection." There are a lot of people like her. Experts say American online shopping hit records in both November and December. Fifty-seven percent of Americans have bought something electronically. Store owners worry that this growing amount of online sales will hurt their business. Cornell University marketing professor Ed McLaughlin says, "They should be worried. Anything that can move online will be sold online. And it's just a matter of time. However, traditional stores can keep their customers by selling goods like clothing, which buyers may want to see and try on before purchasing. The stores could also offer things that are difficult to ship. " Bill Martin, whose business helps stores learn about their customers, says, "Traditional stores offer a social experience that some people enjoy. There is still a lot of emotion in the buying decision that takes place, and you can't always get that on-line. It's a rather cold process. Traditional stores can provide goods for buyers more quickly than online stores. And some retailers are using websites to persuade people to visit their stores. " While online shopping worries some business owners, the only worry for delivery services like FedEx and UPS is keeping up with the number of packages. UPS Manager Dana Kline says her company... Question: From the passage we can infer _ . Options: A: UPS has filled more worker positions than FedEx B: business owners are concerned about delivery services C: FedEx is keeping up with UPS on the number of packages D: delivery services are facing more and more pressure from online sales
Ans: D

Ques: Read the article and select the best answer. Article: People who put a smiley face at the end of a message, in an attempt to show feeling, show no feeling. I wish there was a symbol for two fingers in the air. I had some bad news this week. My manager informed me of this news via email. It was like hearing about the death of a loved one via pigeon. Bad news should only ever be delivered face to face or voice to voice. We seem to celebrate our numerous methods of communication, but really there is no communication at all. I talk to my plants more than I talk to my neighbors, I get text messages that take me three hours to read because they're written like this: "Hi, I ope you av a gr8 day. Call me La8tr." I had an email from someone this week that read, "Da ut ov 2day are really annoying me!" Ut? I had to say this 20 times before I understood it. Youth has now become ut. Haven't we taken enough from them--now we have to take their letters? I had an email recently from a girl who used to live over the road from me as a child. She wrote, "Hi Shazia, howz u? Im sure u used 2 live across the road from me. We sumtimes played tennis 2 gever at the park and you was in your eliment. I am married now wif 3 daughters." Then, to my horror, she ended the email with: "Im now teachin in Leeds. Luv Clare." Teaching? With English like this. It's like saying you're a train driver when you've never seen a train. It was like reading modern Morse code. Getting bad news via email makes it seem so much worse than it actually is. Just a few lines, no emotion, no comfort, not really an explanation. Just a few cold hard words. It's an excuse. Just write a few words and the problem of delivering it is no longer yours. A close friend recently told me she was very happy to announce she was getting married--and made the announcement by email. I don't know how she didn't fall off her chair with excitement while writing it. If you are really happy or really sad to announce something important, wouldn't you like a human reaction? Some euphoria, elation, tears, a punch in the face? I receive... Question: According to the writer, which of the following can support her opinion? Options: A: She has been separated from all his classmates many years. B: No doctors write prescriptions by hand because of computers. C: In communication, we should write more letters than send messages. D: Less shy than school girls, boys rarely write letters to their friends.
Ans: C

Ques: Read the article and select the best answer. Article: A father wanted to buy a horse for his son. After looking at many horses, the man's decision was almost made. It had come down to a choice between two horses. They were quite similar and the prices were the same. He decided to take another look so he could make a final decision. The first farmer was eagerly trying to sell his horse and talked much about how cute his horse was, but the father didn't reach a decision. The second farmer was different. He didn't say anything about the horse, but he simply said that he was sure the man's son would love his horse. He offered to bring the man a saddle , a bridle , the horse and enough food for it for 30 days. In return , the father should give him a check, and he would hold it for 30 days. If the man's son decided to keep the horse, he could let him know at the end of the 30 days, and he would cash the check. Otherwise, he would give back the man's check, pick up the horse and even clean up where the horse had been to. Which farmer do you think sold his horse? Can you see that if you promise buyers reliable business dealings with you, you are more likely to be successful? The farmer gave more far beyond what the father thought or even imagined. Question: Which word can best describe the second farmer? Options: A: Stubborn. B: Determined. C: Wise. D: Kind-hearted.
Ans:
C