Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Problem:I recently stayed at the Affina Chicago hotel and was really dissappointed. When I arrived, the desk clerk was really slow checking me in. I feel like turtles could have checked me in faster. I was finally checked in and my room was on the 8th floor. The elevator ride seemed to take forever. I arrived and the room and at first glance it looked great, but after looking everything over there were finger smudges on the glass table. I figured maybe room cleanin must have accidentally touched it. I went to the C-House for supper that evening and I had to wait for what seemed like forever. The meal was good, but my waitress was very uptight. On my way back to my room, I asked the front desk to set up a wake up call for 6 AM the next morning and they were very grateful to set that up. It would have been nice to actually get it though. The next morning I surprisingly work up at 7:18 AM and realized that I had not received a wake up call. I was very upset and let them know. Overall this experience was not worth the 4 stars that this hotel has been given. For the price, quality and ratings the Affina Chicago hotel has been given, I would expect better service.

Solution:
negative