Q: I need to update my prior "glowing" 5 star review. I called recently to make the appointment Lynette and I had discussed in detail only to learn that Lynette is indefinitely out of the state and unavailable! Say what?! Lynette did not bother to let me know she was moving out of state. Now I'm removing 4 stars. Horrible way to treat loyal customers!!

A: negative

Q: Relocating across the US, I needed to purchase $1,000's worth of furniture. I've purchased Ashley Furniture before and was a happy customer. The Mall Ring Circle, Henderson, NV store is a disgrace to the Ashley Name. On my initial visit to the Mall Ring Circle Store, I was ignored by a group of 3 salespersons who all watched me enter the store and who jumped to help the couple entering immediately after me. I had taken a bus and walked to the Ashley store and was wearing jeans and sneakers, but dressed nicely. I found I needed help and asked for help at the Customer Service Area. The first assigned salesperson was condescending, not interested in helping me and disappeared right away. I returned to Customer Service to ask for help and was again assigned a salesperson. He was OK. I received my furniture today. The Mall Ring Circle, Henderson, NV delivered 4 damaged pieces of furniture. The wooden kitchen table is scratched. A glob of glue is bubbled and dripped on the outside of one of the wooden dressers - a repair had been poorly done prior to my receipt of the dresser. The wooden headboard is cracked and peeling. The livingroom cocktail "lift" table has a cracked shelf. I sent the headboard and the cocktail lift table back.. I was told a tech will come to fix the scratched kitchen table. I didn't see the glue mess until cleaning the dresser after the men left, or that dresser would have been returned. The men had set the "glue" side against a wall. I'll be calling the store tomorrow. The delivery was disappointing but to make matters worse, when I told the delivery men that the damaged furniture was unacceptable and I needed to call the store, one of the delivery men repeatedly complained that he had "children to pick up at school" (it was 11:30 am) and that they would get in trouble for being late on their deliveries if I took the time to call. The other delivery man was polite, but tried to make excuses about the damaged furniture, intending that I would keep the damaaged items. This Ashley Furniture visit and delivery is very disappointing from start to finish....however, weeks after ordering the furniture, ithe delivery isn't finished. I won't purchase from Ashley Furniture again.

A: negative

Q: Quality lunch buffet, good service, I left stuffed! I don't live in the area (more like a few hundred miles west) but I found frequent this place if I wasn't so far away. I am not a fan of the decor but oh well, the food is good!

A: positive

Q: I was going to call this place a bad rip off of Richardson's and chastize it for being so, until the owner told me she used to work for him and "proudly stole" some of his concepts. Whatever, I don't care as long as your food is good. Ordered the Carne Adovada... bland, dry, and boring. Other diners at the table had similar sentiments about their food. Chips and salsa shared at the table was more what I'd expect to find in New York City. No spice, no flavor, and runny as all get out. I guess I should expect all of this lack of flavor and spice, as this place is obviously appealing to tourists who aren't used to our spices. This was further proved by the goofy bats all over, the fake caves, and the awful service which is so typical of a tourist trap. TOURIST TRAP. Avoid if you're a local. If you're from the Midwest or East Coast, you'll find it charming.

A:
negative