Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: Very very disappointed with the total lack of customer service this Company and store provides! We purchased the "happens"service plan for our cell phone. We purchased the plan from Aaron and Tom. They both told it was great service and told us we would get % retail trade in value for phone if we chose to upgrade our phone. We paid 9.99 a month for 8 months and came to store to try the upgrade. First off, ALL the associates(including Gema) had no idea how plan even worked. They made us call from our cell phone the 800# for the plan to get any details with how service worked. One guy even told us he doesn't offer it because it just sales ploy, GREAT! So we call the 800# while in store to get an explanation of service. The rep on phone tells us we get 40% of $649 (retail value) to then verify with store rep, the store said nope only get $99 trade in value but has no idea why. Decided to cancel it and stop this waste of money! Then transferred to cancel...it gets WORSE! Then deal with rudest rep I've ever dealt with in my life...who speaks over us at every question. I guess rep gave them wrong address so we can't verify it she tells me rudely "you BETTER talk to store since they entered it" ...ignorant reps! Long story short, don't waste your money and give these ignorant people your hard earned money or business!!!

Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: I echo what one reviewer said about the receptionist. She made me not want to use this company. I told her I was out of town and couldn't get there until 3pm but she was very precise that the time frame had to be 1-4 and if it was after 4pm they would go into their costly weekend rates. She was also very precise about what the service call would cost me within 30 minutes and how much it would increase in increments after that! I'm sure she was just saying what she was told to say but, geesh, she scared me away from using this company!

Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: ALWAYS take my clothes here, the owners are the ones who do the work... they genuinely care about their customers and always remember me by name. Small businesses need to thrive and I will continue to support this laundromat. Worth the drive every time. Very reasonable prices, may work deals with multiple items. Got cranberry juice out of a $300 dress shirt that sat for 2 weeks - MIRACLE

Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output:
I have been to a few locations now and I really liked this one due too the good variety of machines compared to some of the other places I have been too. I UNTILL I had to deal with I wish I new his name bt the manager/trainer here! He is completely unprofessional here I am bringing in a guest for him to hopefully try and get them to sign up for good sake of him getting a new member and me getting a new work out buddy. That's not what happened he tried to make it seem like I was a guest at the gym I pay for every month and made my guest feel uncomfortable which in return made me highly upset! Do I advise anybody to come here and have to deal with this unprofessional man that is a big fat NO!!! don't waste your time.