so.... we have driven by the Mac Shack several times as we run our errands and thought we should eat there some time. Well, the "some time" was last Sunday. Before going to any restaurant, I "Yelp" it and also look up the restaurant website. Because of their connection with Nora's Cuisine on Jones/Flamingo, we decided to give Mac Shack a try. You order at the counter, take a number, get your own drink and sit at a table. All the tables were not cleaned or wiped or they had the last patron's empty cups still sitting on the table. We took the table with the empty cups, (there goes a star) We ordered a Caesar's Salad to share with their homemade dressing. The romaine lettuce insides were mostly used, (not the leafy middle sections), croutons were not crispy at all and the dressing was too mayonaisey...(bye bye to a star and a half...) The roll was very good but no butter... Hubby ordered the lasagna which was just okay...he didn't finish it... Hubby says, it's kind of mall Food court food or fast food....(tata to another star and a half..) His iced tea was very good. Now...on the other hand, my veggie pasta plus garlic was very good - pasta was not overcooked and the veggies were yummy! (brought a star back) This was an okay place....hubby won't come back but I most likely will for carbo loading before my cycling or tri events. In fact, they should advertise it to the sporting events around town. They had some empty walls that should be used for at least 4 flat screens. One guy looked so bored sitting there. If we ordered the "make your own", dishes, I don't know if the price would have been more expensive. If it was, then it's probably over priced. Customer service was so so....they didn't notice the empty cups until we told them to clear it off. (We should also be able to put half, (1/2) stars for the ratings.)
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negative

1st it's not luxury, not even close. 2nd, front office staff is a joke. You can find better for the price, I can't wait until my lease is up and if we hadn't relocated from out of town. We would just move and pay the penalty. Worse place I've lived except for when I was a poor kid!
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negative

This place gets no stars at all because they totally would not even give me an extra 30 minutes late checkout they said absolutely positively not because they had other people coming then we had over 900 fireman here and none of them could get 30 minutes late check out after all the money that we spent here, I really do not understand why the Marriott would not do this all we ask is for an hour to 30 minutes extra late checkout we spent over $6-$700 here and still did not get a late checkout I will definitely make sure that I keep on posting on these people even on Facebook and let everybody know not to come here to spend their money elsewhere, next year we will find another hotel to go to, The manager was not even available for us to talk to which was very convenient for them, Plus I left a message at the desk and they would not even return my call I will definitely make sure I call corporate , Food was terrible and housekeeping was last night but they sure did greet us and take our money
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negative

This place is really more for the beer and wings crowd they pander to. On game night it is always packed, and service is unreasonably slow both at the tables and the bar. The last time I was here was with my best friend, who had befriended the bartender and demanded that I tag along and enjoy the drinks that the two of the came up with. Well, us not caring about pop sport culture did not know it was a game night, and so struggled to find seats at the bar. Her friend the bartender took a while to get us our drinks, which was fine since he had to service the whole place. But then came the food fiasco. First, it took fifteen minutes for us to put in our order. Then it took twenty minutes for the order to go through. Which isn't all that bad considering, but the thing was, we only ordered appetizers. I got fried pickles and she got the sampler plate. I was approached by a waiter with two baskets of fried pickles who asked me if I had order some. I said yes, and they gave me a basket. Turns out the people next to us had ordered two baskets of fried pickles. I basically just jacked their pickles. I didn't know this until much, much, much later when my friend got her plate and they gave me another basket of fried pickles. The bill was only for one as well. I seriously hope those people didn't end up paying for two. Overall their burgers and wings aren't excellent, it's really the sauce and fifty TVs they have there that keep people coming.
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negative