Problem: What would be an example of an positive review?

Answer: So, so busy at all hours... It's hard to relax and enjoy the atmosphere with all the people crowding around. Good food and decent coffee, though.

Problem: What would be an example of an negative review?

Answer: I recently went to the Hungry Howie's #01825 and ordered my food online. Due to an error with the website after i applied a coupon, i paid for a pizza that only had half the toppings on it. My husband called to report the issue and to advise them of the problem with the website. He was put on hold (not even on hold, they just put the phone down) for 10 minutes, all just to be told their is nothing they can do about it. They offered no compensation, no apologizes, no nothing. This experience and lack of customer service has completely turned my family off from using this business again. Not only was it a disappointment to our night, but also a disappointment to the person whose birthday we were celebrating. Consider this a loss of 5 loyal customers.

Problem: What would be an example of an negative review?

Answer:
if you are MSG sensitive stay clear of this place. I haven't been here in 2 + years ever since my last experience. like most reviews the pizza is so so...more along the lines of grocery store pizza....the music is wonderful. Like a previous poster said the ordering process and the lack of credit card acceptance (or lack thereof)is a huge drawback