TASK DEFINITION: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
PROBLEM: Product was broken when I opened the box. Says it is a non-returnable item so can't send it back and get another. Never got it turned in because it cannot be assembled with a broken plastic latch latch....

SOLUTION: Was broken when I opened up the box. I can't exchange it either.

PROBLEM: Sometimes seems to work ok sometimes, but it's really hit or miss as to whether the battery is actually charged when the light on the charger says it's charged.

SOLUTION: Sometimes seems to work ok sometimes, but it's really ...

PROBLEM: I have never been able to use this since I called every week for over a year during their business hours to get help configuring this thing. I have never gotten through to anyone. I have left multiple voice mails. I wouldn't buy from them again.

SOLUTION:
I've spent over a year calling them to help me program the thing.