Q: positive

A: Some stuff is cheaper. Other stuff is more expensive. I do like the deals at the deli. They have really good turkey and roast beef. They also give a 10% discount on cardinals home game day if you are wearing a jersey. Love that they support the local team. Go cardinals!

Q: negative

A: UN-sanitary! I would have left right away, but I was already into the manicure when I noticed the dirty floors and dirty tables. The lady who was working on my manicure had an open cut/rash on her hand and should definitely been wearing a pair of gloves. After using the tools, she would throw them down on the dirty table and then re-use them. Ew. It was not a good experience.

Q: negative

A: This is more a review of the customer service than the alarm responsiveness itself, which has been fine. There seems to be a disconnect between the sales and the service. First, my sales rep, David King, will not return my phone calls now that the deal is done. When we did speak, I told him I was unhappy with the key chain remote I was given in lieu of a second panel for my bedroom. Initially he was accommodating, telling me he would get me the second panel and I could return the key chain remote. He toild me he checked with his supervisor and it would be done. When I called the local office to set ujp an appointment to get the panel, they said I could not get it and they tried to talk me out of it. In fact, when I explained the reasons for wanting it (my bedroom is upstairs and if I needed to override a window, I would have to go downstairs to do so. As a senior citizen, I wanted to be able to have them contact paramedics in case of an emergency since I live alone rather than just have them summon the police via the key chain), I was told the only way to get that panel was to buy one from the company. The cost? Originally I was told $150, then the price became $299 as they "checked" their rate sheet. I called my sales rep, David, to tell him of my experience and he promised to talk to his supervisor and get back to me. That was over a week ago and despite several messages to him, he has not called me back. Consequently, I got online to research additional panels from the manufacturer of my main panel and found the one I would have gotten from Gaylord on Amazon for $72.00 BRAND NEW! So much for fair pricing from Gaylord. So what must that panel really cost Gaylord???? What an exorbitant mark-up. Also, when the system was installed I was given a motion detector rather than individual window sensors. This device was supposed to be animal safe for dogs under 80 lbs to not set it off. I have a Wheaten Terrier that weighs 35 lbs and is 16 years old and relatively inactive. Apparently he kept setting off the alarm. When I called the company, rather than come over to try to adjust it, they simply said it won't work with my dog and wanted to sell me 4 more sensors (they would give me 2 for free) at $90 each (which is also available online for $60 each -- so much for fair pricing). When I complained and said I wouldn't pay more money and reminded them my 3-day right to cancel the contract was not up yet, they finally capitulated and gave me all 6 for free. I would have preferred the motion sensor. When I spoke to corporate tech support, they told me they could have tried to adjust it or given me a motion sensor designed for bigger dogs. The bottom line is once you have passed the initial 3-day right to cancel period, they've got you and there is no recourse for the next 3 years. I would not recommend this company to anyone considering an alarm system. All alarm companies do the same thing. So if you are buying a system, remember It's the customer service that counts.

Q: negative

A:
Had breakfast here, and the food is typical diner style. However, the sourdough toast was awesome! Thick and fresh and real butter. Tip...order the blueberry pancakes, but have them put the mound of blueberry compote on the side....might be too much for some. Bacon was done perfectly, not fatty or chewy....crisp. Coffee was just so so.