Problem: What would be an example of an negative review?

Answer: NO wait to get in. Seated at a table as requested. Wandered to check the food, a lot to look at. Tried a variety of foods from a variety of cultures all made in a kitchen in a Las Vegas Hotel. Nothing transported me to the culture represented and the best I could say is, very uninspired. I do not remember any contact with a waitperson so who knows. But our plated were cleared when we came back to the table so they must be there doing their jobs.

Problem: What would be an example of an positive review?

Answer: Although I shop at Mekong Supermarket and Lee Lee's, I continue to come to this place because I can find pretty much what I want when I'm looking for ingredients for cooking Asian dishes, even though it's not as big as those other two markets I mentioned. Since I live in northwest Phoenix, this is a great place to go when I don't want make a long trek to the other big Asian supermarkets. Ngo gai (culantro), different herbs and produce, various sauces and condiments including the surprisingly elusive Korean gochujang - when I need it, I find it here. And there's also cooked and ready-to-heat food in case I'm in the mood for Korean food but don't have the motivation to cook at the moment. I got tonight's Korean dinner from their pre-cooked refrigerated food section; a quick re-heat at home was all the prep I needed to do for the delicious but inexpensive feast I had tonight.

Problem: What would be an example of an negative review?

Answer:
First impression, the place looked really nice. It smelled authentically Chinese too. But ultimately it's about the food and that's why it gets 2 stars. Small portions, high prices and frankly, weak food with poor service are a bad combo. The Kung Pao was unlike any I've had before. Hard, small, dry, fried bits of chicken with some peanuts and a half pound of dried red peppers with no sauce and no veggies was somethng I'd not like to have again. The black bean chicken, had no veggies and the sauce was thick and gelatinous; almost slimy. In fact it was so gelatinous, after a few minutes it actually acquired the semi-solid jiggle of actual Jello. It should be called corn starch chicken, not black bean chicken. The service was uncomfortable and odd. It was a farily dead Sunday afternoon, yet the bartender dropped and broke three items at 3 different times while we were there. Someone, a manager looking guy, was yelling from the kitchen to the bar (all the tables are located in between there) asking who had his Sharpie. My daughter asked if she could substitute plain noodles for rice with her kids meal and the waiter just said "No." Then later he mumbled some comment about "everything being pre-portioned" Pre-portioned? Is this just microwave food? A Chinese place that doesn't have any "unpackaged" noodles?? At $55 for 2 chicken entrees, 2 dinky kids meals and 2 iced teas with nothing else, I was robbed! Then my biggest pet peeve- the 20 minute disappearing act after they cleared our plates and we confirmed we didn't want anything else. Meanwhile the waiter walked around looking busy and doing nothing while avoiding eye contact and not giving us our check. Honestly, It just made me crave some superior Chinese fare, along the likes of Panda Express. Pei Wei and Changs? You can laugh this challenge off.