Problem: What would be an example of an negative review?

Answer: First time here !! Not sure if I like it very much it was dirty and the area where it is located is not very nice . I usually go to whole foods and I think I am going to stick to that from now even if it was a tad bit cheaper here. I was upset that they didn't have any strawberries or blue berries :( so that ruin my mood those are my favorites.

Problem: What would be an example of an positive review?

Answer: So we got there tonight and it happened to be opening night. Had a bunch of friends who also attended separately and.... It was great! It's not fancy (which I couldn't care less about) but the people were as nice and friendly as could be and the food was stellar. Having a father from Canton, China, I grew up eating Cantonese food all my life and only recently have been trying other regional Chinese cuisine - thanks to some good friends. From what I understand, they have imported a Cantonese chef and a Sichuan chef from China. Not positive but the food tastes like it could be the case. We went with the kids & had 5 dishes. All were fantastic. Salt & pepper calamari - delicious. Light & flavorful. The kids devoured these. Scallion pancakes - absolutely loved. Simple but super tasty. Will be a staple on subsequent trips. Water boiled fish - this dish was phenomenal. I'm still pretty new to the properties of Sichuan peppercorns but I love them. Fish was excellent with some kind of bean sprout some celery in a spicy sauce. If you're not familiar with Sichuan peppercorns, the start slow & then the heat builds & builds. The really cool thing is that they also have a numbing quality. Same thing. Starts slow & builds & builds. I love it. My friend mentioned to me how you get to a point where when you drink water, it almost seems carbonated from the numbness. Couldn't have loved this dish more. Yu Xian eggplant - this might have been my favorite of the night. I'm not a huge, huge eggplant fan all the time as it's just too soft of texture for me at times. This was still quite soft but the sauce just made it amazing. It's hot, sour, salty & sweet at the same time. Probably my favorite eggplant preparation ever. Think there was also some minced pork in there. Great, great dish. And then we finished with.. Lai Tangyuan (glutinous rice balls served in soup) - these were lovely as well. They had a delicate, thin skin & were stuffed with a sweet sesame paste and were served in a sweet clear soup. Great way to end the meal. Super reasonable as well. For me, a great, great new spot for us. Super nice people, fantastic food, great value! Going back tomorrow night with the whole extended family. Woot!

Problem: What would be an example of an negative review?

Answer:
Satisfaction Guarantee: Every RC Willey professional works tirelessly to ensure you are completely satisfied with your EXPERIENCE and purchases at RC Willey... We purchased a bedroom set on October 18th and were told by our sales associate, Michael H., that the headboard was back-ordered, but that we would have it before Halloween. It is now November 1st and I have called a number of times to see what the status of our delivery was to only be given very vague answers with no real date to look for. So today we called directly to our associate, Michael H., in hopes that he could get things moving for us. Instead, he let us know that our order may not arrive until late December! When I spoke of my irritation on this, he was rude and boasting that he was right and the fault lies on everyone else... I explained that I would like to cancel my order because we were told that the set would be in our home before Halloween and that date had come and gone. I felt that I had been misled and given false hope of our delivery times by him. He said, no you were not misled...the manufacturer pushed the shipment. I said that I didn't like that he was "passing the buck." His response was to tell me he just wanted me to know that I was wrong and to have a nice day. In my opinion, no matter who was at fault for the shipment delay he should have taken the responsibility and apologized. Both my experience with shipment delays and my sales associate have left me with a negative view of RC Willey in general. I can't speak to my purchases because those were never received... One star is not low enough in my opinion!