Question: Read the article and select the best answer. Article: I hated writing thank-you notes as a child, but I had no choice: My mother was adamant about honoring other people's kindness and generosity. But now after a childhood spent crafting those notes, the music of gratitude flows naturally from me. I hire Brant to build an arbor around my front door. I drew it exactly as I wanted, and he realized my vision perfectly. Surprised at how the arbor's beauty uplifted me every time I stepped into my house, I called Brant a few weeks after the arbor went up. He answered the phone defensively. "What can I do for you?" he asked, his voice cold and distant. "You can say, 'You're welcome,' " I responded. "I don't understand," Brant shot back. "I am calling to say 'Thank you.' '' Silence. "What do you mean?" he asked. "I love my arbor, and I wanted you to know how much I appreciate your work." More silence. "I've been doing this work for 20 years, and no one has ever called to thank me for it," said Brant. "People only call me when they have problems." He was doubtful. I also had a similar experience with L.J. He answered my questions, didn't push, and gave me space to think and decide. I wrote to let him know that he completely exceeded my expectations of what a beat-them-down car sales experience would be like, and that I was happy with my car choice. L.J. called me a few days later. He said that this was the first thank-you note in the history of the dealership. Are we really living in an age when feedback only closes with complaint? It seems to me that when we focus on problems, we only have dissatisfaction and complaint. But when we focus on celebrating goodness, we are likely to turn it into something positive. Question: When Brant heard the author's voice on the phone, he was _ . Options: A: unfriendly B: surprised C: thankful D: excited
Answer: A

Question: Read the article and select the best answer. Article: Do you sleep well? Some people get off to sleep as soon as the head hits the pillow, but many others are not so lucky.In fact,the lack of quality sleep has become a public health issue around the world.According to the World Association of Sleep Medicine,45 percent of the world's population suffer from sleep problems.One in eight people don't sleep well and are easily woken.7.6 percent sleep less than 3 hours each night.Some even can not fall asleep for several days in a row. As a basic bodily and mental need,sleep is essential for our survival.It helps us to fight diseases,strengthen our memory, perform better in work and school and improve our quality of life.Lack of sleep is known to have a significant negative influence on health,both in the short and long term.Poor sleep has been associated with obesity, weakened immune systems and even some cancers,as well as depression and anxiety. The World Sleep Day, held on the third Friday of March,is an annual celebration of sleep to lighten the burden of sleep problems through better prevention and management of sleep disorders. Unhealthy lifestyle may be the first to blame for sleeplessness.More and more people use cellphones and computers in bed,with many staying up until midnight.Modern technology does make our life convenient,but abuse of it ruins our health.Environmental conditions,such as temperature,noise,light,bed comfort also play an important role in one's ability to get proper sleep.Besides,improper evening diet,like a full or an empty stomach,coffee and alcohol all contribute to sleep problems.Of course,when it comes to causing poor sleep stress from finances,family or work should never be ignored. However, those who suffer from sleep disorders don't necessarily have to continue to do so--most sleep problems can be solved. Question: What can be inferred from Paragraph 1 ? Options: A: Nobody can stay awake for several days. B: All people are going through sleep problems. C: Sleep problems have become a worldwide concern. D: The majority of the world's population can't sleep well.
Answer: C

Question: Read the article and select the best answer. Article: Here is the tour that's voted "3rdbest tour in London" on the Best Things to Do-TripAdvisor! Hairy Goat is the best and most original tour company in London. Do you like walking around a city and discovering something that makes a great photo? London is full of interesting photo chances and maybe you need someone to lead you to them.The tour is perfect for team events,families,groups of friends and school or college classes. Bring A fully charged camera and plenty of memory cards or film,a drink and wear comfortable walking shoes.Dress for three hours' walking outside. Price PS45 per adult (18yrs and over),PS40 per child (12-15yrs) and full-time students (student ID required).Some tours to be booked and paid in advance.Please call or email for details.Please follow the links on the website or call Corinna at +44(0)7540832771. Meet in front of the Royal Exchange Building at Bank Underground Station.Take Exit 3 or 4 from the underground station. When See the website for scheduled dates. Duration Three hours,at a comfortable walking pace. Finish By an underground station within the city.Location varies daily. Question: According to the passage,the tour. Options: A: is intended for individuals only B: offers chances to take great photos C: has been voted the best tour in London three times D: takes three hours on a sightseeing vehicle
Answer:
B