I have eaten here 3 times so far, twice for dinner and once for buffet. I would say I am quite happy with the food here. I am a vegetarian and since this place is a vegetarian restaurant, I could chose from anything. We ordered Indo-chinese food for the dinner. Pretty delicious. Prices are also reasonable at least, as compared to other Indian restaurants in Charlotte area. Buffet had excellent variety. The biggest surprise was that they would bring freshly made dosas (stuffed with potatoes) at your table. This is unique because I have normally seen only small plain dosas served for buffet. These guys are not very customer friendly though. Don't expect great customer service experience. Go just for the food. I certainly would go here again.

positive

Just booked online. The 'taxes and fees' nearly double the price of the room. These fees are not included or mentioned anywhere until you've confirmed the purchase. Is that even legal? Even with the surprise cost this place is still pretty cheap. I hope it's as nice as everyone says. We are not off to a good start though.

negative

Terrible customer service. When I walk in, not one person greets me. The employees are too absorbed in conversation and don't notice the customers walking in. After I had looked around plenty and found some things I wanted to buy from the motor clothes department I was ready to check out. The two girls behind the counter were talking to someone for a long time while I waited. Several sales people were standing close by but never nodded or felt it'd be helpful to ask if I needed help. I figured I'd walk around the customer service island and wait behind the man they were talking to so I'd get noticed. As soon as I got close, the two motor clothes girls saw me approach and broke off conversation, turned away and went back to looking busy. I had to raise my voice and ask if I could pay for this. One was noticeably bothered and gave me the most curt, annoyed service I'd ever received. This was during Bike Week when you'd think the store would be prepared to service the customers. The store was not so busy that they wouldn't notice. Every where I looked, staff was mostly standing around talking with other "shirt wearing" employees.

negative

Growing up in Phoenix has made me a bit of a Mexican food snob, and in the land of many 'bertos, I was wary of trying yet another place. I'm happy we did - the food has been consistently delish and the service incredibly friendly. What hasn't been consistent are the hours. The menu says the place is open 8 am to midnight, with a 24-hour drive-thru. (Yelp thinks it's 7 am to 10 pm.) The last several times we've driven by, the lights have been off. I've tried calling the number on the site (also the number on Yelp) and all I get is an automated "this voicemail box is full." I tried sending an email to the address listed on the site, but that came back undeliverable. So, what's the deal? Does anyone know when this place is open?
positive