Given the task definition and input, reply with output. You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

This is the worst store ever. The customer service sucks... The services and the network are great but the people there have no respect what so ever. This guy called Robert was in-charge of me when I walked in yesterday. I had a simple problem which would have to take a max of 15 mins, but guess what it took freaking 5 hours. When I told him what the issue was he responded with some vague answer, so I repeated myself thinking he didnt get it, so his exact response was ' Maam let me repeat myself, like I said....' This is no way to talk to anyone. I just ignored that comment and gave him my phone to work on it... half an later I go back to talk to him and he does not even acknowledge the fact that I was waiting for him, he walked by me 4 times... finally I said 'excuse me how much longer is it going to take..' His response 'its hard to say, it might take anywhere between 10 mins to 4 days.' I was so shocked at what he said, I just told him I will be back later to pick it up, so he said 'come back at your convince' So I go back at 5 PM and its still not ready... as soon as he saw me he said ' I have been waiting for you from the afternoon, but the thing is I just shut your phone so it will take another 10 mins...' at this time I lost it. I didnt know what to say to him anymore... Finally after an hour I got my phone back, and when he gave it to me he says, 'now that you have your phone back, I dont think you will need my services anymore' and walked just away. Dont ever go there if you have a choice, But if you do have to try to stay away from Robert. He is rude.
negative