Poor customer service. Ordered a dish, they had run out of a type of pasta and replaced it with another type without letting me know. Manager never even came over to acknowledge the problem, and then when I went to ask for a box to go they offered me a $7 gift card...my meal cost more than $7, and I didn't eat it. Food quality is always good, but just for the lack of customer service or even acknowledging when they made a mistake, I will pry avoid this location in the future.
How would this review be described in terms of sentiment?
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1). negative;
2). positive;
1).