Sentiment analysis: I was so very disappointed with my second visit to this place. The first time my husband and I dined alone, and the service wasn't great but the food was really good. I was excited to see that they offered afternoon tea on the menu, so I thought this would be a perfect place to bring my mom and grandmother for mother's day! Maybe I should have made a reservation, so the wait is on me, but certainly not what happened after we showed up. The hostess asked for how many, I said four... she sighed audibly and rolled her eyes. She stated the wait would be 45 minutes, which is not a big deal. We browsed around TS shops for about 30 minutes then came back upstairs to wait outside the restaurant. The hostess stared at us but didn't say anything. After 45 minutes, my husband asked how much longer she thought the wait might be. She looked flustered and replied that she had forgotten all about us (I wish I were joking here, I'm not!!!!!!!) and that it would be another 20-30 minutes. We left, of course. I won't bother them with my wallet again.
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negative

Sentiment analysis: I went to the Smoke Ranch location. I should have run the other way when the check-in receptionist asked me if I wanted to pay up front or be billed. I have insurance so I asked how much. I was told about $150 so I said "bill me." So far I've paid them around $300 and I may be on the hook for another $800. Not bad considering I have a $20 co-pay. The insurance billing says I saw a Dr. Bhuvana P. Kittusamy but I never saw this person, just some nurses and technicians. My bad I guess but you can be sure I'll never agree to any other medical procedure until I know exactly how much it's going to cost me up front and in writing. I feel ripped off by this place and by my doctor.
+++++++++
negative

Sentiment analysis: The staff was soooooo nice! I was looking for something specific and inquired with one of the many associates working. She said that they had run out of their inventory, but thought one of the mannequins might have been wearing my size. Sure enough, that mannequin had my pants on:) To make a pleasant shopping experience short, I pretty much bought out the entire store and was extremely happy with my purchases. They are a bit pricey, but the quality of their clothing is worth every penny, plus my new perky butt looks amazing:) !!!
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positive