Problem: Write a negative yelp review.
A: Today at Brocach was a total miss. My boyfriend ordered the poutine with corn beef which came out so cold the cheese curds didn't melt into the fries. Corn beef had great flavor though. I ordered the crab cake eggs benedict. It was served barely warm and one of the crab cakes was about half the size of the other one. I later ordered a pancake from the menu and was told they took pancakes off the menu. When I asked why they were still on the menu if they weren't offering them anymore the server checked with the kitchen and they made the pancake. I was grateful but when the pancake was served it was half their normal size. Don't know what was up with Brocach today but they had the B or C Team working the kitchen.

Problem: Write a negative yelp review.
A: More like 2.5 stars because the food here is actually pretty good, there were just some other problems with our dining experiences here. The good: Kiki's burgers all around for the 3 of us, and they were very flavorful. I loved how the burgers had a nice charred crisp on the outside but still fairly juicy on the inside. The toppings all worked together very well, the mushrooms, Gruyere cheese, bacon. It was nice that they left the garlic chili aioli on the side for you to spread on your burger as you please. Also, we had the salt and pepper fries along with the sweet potato fries to share. The favorite was the salt and pepper that is mixed with some ginger, cilantro, and chili peppers. The sauce also complemented it very nicely. The sweet potato fries were cooked nicely but the sauce was not good. The Yuzu citrus aioli had a strange herb taste that we couldn't place. But the best part was probably the drinks. We had the strawberry jasmine lemonade and it was so tasty! It has a fresh strawberry puree with real strawberry bits. We also had the Momotaro, which was good but I can see it being too sweet to finish the entire glass. Oh and it comes in a really large glass so it's worth the $4. The bad: The two times my bf has come here, they have mixed his burger up with another person's in the party. He likes his burgers cooked medium-well but both times, they have been under cooked and we realized it was because the servers don't have an indicator for each burger's doneness. So while the servers remembered what each person ordered, they didn't know which burger was which. The ugly: After eating a few bites, my bf noticed it was way underdone. So he brought it to the waiter's attention. They took away his burger and when the waiter returned, it was literally the exact same burger he originally had, only cooked again. This means they put the patty that he had taken bites out of back on their grill rather than cooking a brand new one, like they should have. COMPLETELY unsanitary! I'm sorry, but a restaurant that will return already eaten food onto their grill is not acceptable. So although their food is good, who knows what else they do that's not exactly kosher.

Problem: Write a negative yelp review.
A:
I'm not sure what the hype is all about here. I was excited to try this place based on all the rave reviews. Hell, even the pictures on yelp look legit. That being said, I'm not sure why our sandwiches looked NOTHING like the yelp pictures customers have posted. I ordered the Earl's Club and it was pathetically put together. 80% barely toasted bread. Fillings were flavorless. Turkey was gross and processed. Bacon was virtually non-existent. It's possible that this was once a great sandwich place, but I may have missed the boat. Stars are for service which was super friendly but the food here is WEAK and seriously overrated.