Q: negative

A: The staff are incredibly rude, from the check in to the parking guards. The AC is so loud you can't sleep at night (it also gives you sore throat in the morning) and the couch sucks. The guards like to pull you aside in the hallways to scrutinize your hotel id (every guest is required to carry one with them at all times). On top of all this, our door lock broke and we had to be moved to a different room with all our things in the middle of the night. This hotel is very strict about extra guests (they will be charged an extra $10/night and be given their own ID) - be prepared for this if you are bringing along any joyriders. The parking lot is often blocked off by guards checking id and parking passes. I feel like one star is too high of a rating for this place, so do yourself a favor and skip it. You'd have a more pleasant experience staying in a cardboard box under a bridge.

Q: positive

A: I was tired of always not getting the exact cut and shave I asked for. I was constantly getting hacked up. Being from NY, I was finally happy to find a REAL NEW YORK barber in Central Phoenix. They know how to cut, fade and use a straight blade properly. NO MORE HACK JOBS FOR ME. If you have the time, it's definitely worth it. They just need to fix their AC

Q: negative

A: Food tastes good but the customer service is pathetic. Management should hire more staff. The place is not at all hygienic, the glasses weren't washed cleanly and were smelling. I wasn't impressed with the overall service.

Q: positive

A:
This is really bad, I been eating here for the last 3 days. It's soo good and addicting. What make it even harder for me to resist is, I work not even a 1/2 block away. Nooooo I DONT work at Leather & Lace. Even if I was, they will fire me because I'm heading to looking like a balloon. Last 3 days, I had the Mr. K's 1/4 lbs cheeseburger on white bun, grill onions and lettuce. Very simple burger yet juicy and nicely done. I totally agreed w.Jimmy D. on the time it took to bring me my food. However, that I don't mind because my burger alway come hot and bother. Fries are hot and crispy. Customer service were on point and sweet. I will definitely be back here again. Hopefully not tomorrow or the rest of the week.