How might one describe the sentiment of this review?
Worst leasing office! First of all they wrote the wrong rent amount on our lease. When my roommate and I went together to sign the lease there was a temp working. We initialed and signed. Then the office calls us back to say they gave us the wrong lease and to come back to sign new with correct amount which was $40 higher. Are you kidding me? We refused to sign new lease and this is there mistake. Called corporate office and they assured us that we are right about not having to sign a new lease. Among other small issues about the apartment, They had an insect sprayer guy come to spray all apartments. A couple weeks later they called to confirm our "bed bug treatment".. WTF! We said no one ever informed us the inspector found bed bugs! They said someone was suppose to call us. I was in Cali at this time freaking out! They were treating tomorrow. My roommate and I were furious no one notified us of this! They gave us a list of how to prepare for treatment. I came home that night late and trash bagged EVERTHING I own! We had to clean out kitchen cabinets and moved all furniture to center of rooms. I told them I know we don't have bed bugs since I have never been bitten! Next morning insect spray guy comes to our apartment that I had to take time off work to be there. I went to leasing office to ask if someone can help move my bed and they look at me confused stating "he's only going to spray, not treat" I looked at inspector and he said he never said we had bed bugs! No no bed bugs... WTF 10xs.. The leasing office just look at me like Oh Well. I got no apology. I called corporate again. Nothing they can do. I had to get all my clothes out of trash bags and put everything back! Lastly I was told I'd get my pet deposit and gate remote refunded at moving out. I only received one check in full for the remotes. I called and spoke to manger and she said she will mail the pet refund and also said our last water bill was taken out of this check. Fine. I never got a check! For months I called and manager tells me I was never due a refund for pet. Seriously! I called corporate again. Of course they don't deal with money issues.. This place is has made me feel absolutely taken advantage of. It was incredibly stressful to feel like you have bed bugs and no one told you. Thankfully we didn't but thanks Ingleside for the suffering and not apologizing....Pick from: [+] negative. [+] positive. I think the answer is
negative