Given the task definition, example input & output, solve the new input case.
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Output: positive
Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

New input case for you: I was highly disappointed with my choice to stay at the Amalfi Hotel in Chicago. I had to travel for business at the last minute but felt lucky to get a reservation at such a highly rated hotel. The initial impression was that the desk clerk thought I was lucky that he was waiting on me. I had several questions about local attractions and he acted as though I was bothering him. I was the only customer in the lobby and he directed me to a rack of brochures located near the concierge then went back to leaning against the counter. On the plus side the room was lovely, but when I called for room service at 9:30pm I was told they were closed even though the menu said they served until 10pm. I decided to go out rather than fight the issue. The next day the tone was the same at the pool, the bar, the restaurant etc. The staff here seems to have a general feeling that the guests are lucky enough to stay in such a chic hotel and they are more like part of the atmosphere instead of actual employees with a job to do. The only exception was the housekeeping staff. I called them for extra pillows and another blanket and they were at my door in 10 minutes and made to ask if there was anything else I needed before leaving. The bottom line is that I booked my room here with the intention to relax for a day or two after my business was completed but decided against it. Even though the hotel was beautiful and in a nice location, the atmosphere was not inviting. I'd rather go somewhere where I felt like my money was appreciated instead of staying somewhere that didn't seem to care that I was there.

Output:
negative