Problem: Write a negative yelp review.
A: Avoid this place, it is a tourist trap par excellence. The dishes have nothing to do with what you would call french food and also lack of quality. Same goes for the house wine. The staff unapologeticall even admits that and blames it on the owner. Don't be fooled by the supposedly French ambience, there are plenty of good restaurants around the corner where you can eat much better for less.

Problem: Write a positive yelp review.
A: I have been going here for a few years now, and I have always been treated politely and kindly. The service has always been performed in a timely manner. They have always have been fair about discussing additional services I could benefit from. The waiting area is clean and comfortable. I will continue to use Jiffy Lube for my maintenance needs.

Problem: Write a negative yelp review.
A:
After the first time we went there, we decided we wanted to go back a second time in December since, Black Bear Diner isn't really built for the Phoenix summer. Unfortunately the second trip was just as disappointing as the first. I got something called "The Volcano" which is just eggs, pancakes, sausage and bacon (Not sure how that warrants the name "volcano." ) The eggs were bland, as were the pancakes. The bacon and sausage was pretty good. Nothing special. The server was friendly. Black Bear Diner is really just a Denny's with a Bear/Mountain theme.