Sentiment analysis: Dr. Fisher was great! Took his time, knowledgeable and very friendly. However, the Receptionist is flat out rude. The Vet Tech is fabulous as well. I took my dog in to get a shot and the young female Vet other than Dr. Fisher guilted me into getting my dogs teeth cleaned. I begrudgingly scheduled an appointment... The Receptionist tried to cancel our appointment the day before (that we had made 2 weeks earlier) because "something came up." We weren't having it, because I took work off to be there. I showed up the next day and was told by the Receptionist that I needed to sign a waiver. I start reading and in big bold letters it states "...I have been informed of the potential risks..." I set the pen down and asked what risks are involved because no one had told me there were any. The extremely nice Vet Tech came out and tried to help answer my questions. And she also told me that Dr. Fisher wouldn't be doing it, but, the far less experienced pushy female Vet that I already didn't like was doing it. Apparently that is why they tried to cancel, because Dr. Fisher wouldn't be available. Hello, red flag! I told them I didn't feel comfortable and started asking questions about her experience level and the complications involved. When I flat out asked if there was a possibility that my dog wouldn't wake-up and I couldn't get a straight answer I became very concerned. Upon hearing that the Vet Tech "prefers Dr. Fisher" I put a stop to the appointment and told them I didn't like being misled that the person who was performing the procedure wasn't Dr. Fisher. Had I known they tried to cancel because Dr. Fisher wouldn't be there I would have just rescheduled. The extremely nice Vet Tech asked the extremely rude Receptionist if she had told me that when she called me and I could hear the excuses flowing from her mouth. So, I made a B-line for the door. Now, I'm looking for a new Vet. Anyone have any recommendations? :)

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negative

Sentiment analysis: This course was amazing from the start. Great service from the attendants and staff. Pro shop was very accommodating. They had left handed clubs ( which are hard to find). Things were a bit pricey, but what isn't in Vegas. Practice facility was cool, with the exception of having to hit off mats, and there were not yardages anywhere in sight. Course was in great shape. Best views of the Vegas skyline I have seen yet. Greens rolled true and company was a bonus. Play it if you are looking for a great golf course. $89 golfnow.com

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positive

Sentiment analysis: Does an honest reputable solar company exist in the valley? So far I have yet to find one and would love to hear about one that can actually service and repair solar systems. Because this one certainly is not that company. They are so so so poor at customer service that I lack the heart and energy to go into each and every time that they have failed to follow up, failed to return phone calls, failed to fix the problem, fail to fix the problem they just fixed and then give one lame excuse and reason they can muster to avoid dealing with frustrated customers. The fact they make extra money on 'trip charges' only motivates them more to come repeatedly. The last 'reason' i got today was "oh that's because they need to fix it in the morning because of expansion and contraction". Then why did they come last time in the afternoon when they know this? I've been dealing with the company since late March and if I knew of a single option I'd run from them screaming but unfortunately they have a cornerstone on this market. I'm not sure if the woman I speak to every time (Cathy) has any skin in the game, at least enough to care about the company's future, but in my experience she holds the key to it's success or failure since she is the intermediary of every transaction and only serves to further the customer's aggravation and frustration. If I ever need service again I'll trash my system before I call these people back. In a single word: unconscionable.

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negative