Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Problem:customer: Hello.
agent: Hello. How may I assist you at this moment?
customer: Can you please help me in reserving my flight from PHL to reach EWR, as I have a business meeting there?
agent: Sure, I am here to help you out. Can you please share your travel dates?
customer: Thank you, my travelling dates are Feb 10th and Feb 12th.
agent: May I know your connection limit?
customer: I prefer a connecting flight for my journey.
agent: Do you have any other requirements?
customer: I don't have any other requirements.
agent: Ok, please let me know your name to proceed further.
customer: Barbara White is my name.
agent: There is a flight available with price 100 and the connection is 1 from Southwest Airlines. Would you like me to proceed with the booking?
customer: I am comfortable with the given flight details. You can proceed by booking.
agent: Your ticket has been confirmed with the flight-1003 in economy class.
customer: Thank you for the great service.
agent: Welcome, have a safe trip.
Solution:
book