You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Example: Apparently Prides Osteria had a rough summer as evidenced by the almost empty dining room at 6:30 on a Friday night. However new blood in the kitchen seems to have revitalized the food from other customers recent visits. Waitstaff was warm but unobtrusive. By 8 pm or so when we left the bar was full and the dining room was much more lively than it had been. Perhaps Beverly residents prefer a later seating. After reading the mixed reviews of late I was a little tentative over our choice but luckily there was nothing to worry about in the food department. We started with the fried dough, burrata and prosciutto which were all lovely. Then although they don't offer half portions of pasta we each ordered the entree size and split them. We chose the tagliatelle bolognese and a four cheese filled pasta in a creamy sauce with bacon, asparagus and grana frita. Both were very good. We split a secondi which was the special Berkshire pork secreto, which was described as a pork skirt steak with garlic potato puree and romanesco broccoli (incorrectly described as a romanesco sauce). Some tables received bread before the meal but for some reason we did not. Management also seems capable for when the tenants in the apartment above began playing basketball she intervened and also comped the tables a dessert. We ordered the apple dumpling with gelato and it was also quite tasty. Portions are not huge which I particularly like because I prefer to order courses. If you are someone who orders just a meal you may leave hungry depending on you appetite. Dining room was mostly younger crowd while the bar was definitely the over 40 set. Would recommend that the naysayers return to see the improvement although I personally don't know the former glory to be able to compare. Easy access to downtown Salem without the crowds on this month of October.
Example solution: positive
Example explanation: Although the reviewer cites a few concerns, the overall tone of the review aligns more towards towards the positive side. Some of the key terms like 'revitalization','all lovely', 'luckily there was nothing to worry about', 'very good', etc. suggests that the reviewer was satisfied with the restaurant

Problem: This is the worst store ever. The customer service sucks... The services and the network are great but the people there have no respect what so ever. This guy called Robert was in-charge of me when I walked in yesterday. I had a simple problem which would have to take a max of 15 mins, but guess what it took freaking 5 hours. When I told him what the issue was he responded with some vague answer, so I repeated myself thinking he didnt get it, so his exact response was ' Maam let me repeat myself, like I said....' This is no way to talk to anyone. I just ignored that comment and gave him my phone to work on it... half an later I go back to talk to him and he does not even acknowledge the fact that I was waiting for him, he walked by me 4 times... finally I said 'excuse me how much longer is it going to take..' His response 'its hard to say, it might take anywhere between 10 mins to 4 days.' I was so shocked at what he said, I just told him I will be back later to pick it up, so he said 'come back at your convince' So I go back at 5 PM and its still not ready... as soon as he saw me he said ' I have been waiting for you from the afternoon, but the thing is I just shut your phone so it will take another 10 mins...' at this time I lost it. I didnt know what to say to him anymore... Finally after an hour I got my phone back, and when he gave it to me he says, 'now that you have your phone back, I dont think you will need my services anymore' and walked just away. Dont ever go there if you have a choice, But if you do have to try to stay away from Robert. He is rude.
Solution: negative