You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Q: I was shocked at how terrible their customer service was. The woman I talked to was very condescending and even told me to go somewhere else when I was just hoping to have a vehicle inspection before driving across country. I am definitely taking my business somewhere else.
A:
negative