Sentiment analysis: Really unsanitary. They used toe clippers to clip the calluses off my heels. Seriously? When I first started my pedicure they had my feet in cold water and I had to ask them twice to make the water warm. They passed back and forth the pumice stone between customers to scrub their clients' feet. AND I had an appointment at noon but still waited until 12:35. horrible horrible horrible dont come here
+++++++++
negative

Sentiment analysis: My wife and I went for dinner this evening as we have done many times before. While the dinner was fine and our waiter (who was also tending bar) was excellent our experience was ruined by the to go area of the restaurant. My wife is the Store Manager of a national chain retail store and frequently treats her staff to lunch. On many occasions she has ordered a total of 6 pizzas to be delivered to the store the next day and it has never been an issue. Unfortunately tonight was different. She asked the girl behind the counter for an order to be delivered tomorrow to the store but was told "wouldn't you rather order tomorrow so it would be fresh?". I am not sure if she thought we wanted it cooked tonight and delivered tomorrow but that was not the real problem. She went to the back to ask the Manager on Duty - Paul if they could deliver tomorrow and was told no. Since my wife has done it many times before she asked to speak with the manager. Paul came out and began to make excuses like I don't know how many delivery guys I have tomorrow, the other store may take some of my delivery guys, I already know I have one order,etc. If you already have an order than apparently you do what we were asking. Since this is the age of reality shows, and Metro was actually on one, don't you think that customer service should be crucial to a manager's duties? Paul made an issue out of a normal request. We than left Metro without placing the order and proceeded to another pizzeria and placed the order with them, no issues and no excuses. I doubt my wife will ever place an order with Metro again.
+++++++++
negative

Sentiment analysis: Maybe I'm insane. I'm afraid to even write this review... but... I did not like my food at Ohana Hawaiian BBQ. I got the BBQ mix plate with short ribs, chicken, and beef. The beef was so chewy and fatty that I couldn't chew through it. The short ribs were gristly too. The only decent thing was the chicken, but it wasn't anything special. My fiance had the katzu chicken, which was just okay too. Afterwards, I was disappointed, so I ordered a thai tea... I wanted it to be better than it was. However, it had this funky aftertaste that I just couldn't get past. Maybe I just had random a bad experience, judging by the other reviews. Dunno.
+++++++++
negative