Q: positive

A: I stayed here with a couple girlfriends of mine last weekend and we really did have a fun time! Loved that they have their own beach and we were out there basically everyday for 3 days. The bedroom was huge with its king size bed and the hot tub. -1 star for overall cleanliness not being super clean. I'm a stickler when it comes to things like that, but overall, the Mandalay Bay was very nice and I would stay here again.

Q: negative

A: I went to Gordon Biersch for a birthday party at the beginning of the month. I had fun, but it had little to do with the establishment. We had a special "deal" of $17 because we were such a big party. There were soft drinks included in the price, but alcohol was more. I have no issue with this, but the food was not very good. I had a pasta dish and it was fine, but I am not dying to eat it again. Then, we get our bills. The price was not $17, there was additional tax and tip added on (which again is fine, but deceptive when we were told it would be $17 per person). Then, my pregnant friend had a cranberry juice and sparkling water. This apparently was not on the included menu and she was charged a $2 alcohol fee for her non-alcoholic beverage. It just seemed a bit fishy to me. Had it been an excellent meal, I wouldn't care about a few bucks, but it was just ok.

Q: negative

A: If I could give negative stars for something I would. I spent 5.5 hours on the phone with American Airlines customer service after they canceled my flight from NYC to chicago due to weather. It took me being on hold 4 times to get anyone on the phone to help me to any end means. After 3 hours of holding and having two flights canceled a service rep told me she could get me out on another airline the next morning and that she would check the status and she " wouldn't leave me hanging". She then promptly hung up on me. Two hours later when I finally waited my turn in the interminable phone cue for the third time, I was informed that there were no more flights available until Sunday. In the two hours caused by AA customer service incompetence the flights had filled up and the airline could not get me out for three days. LGA is not closed for 3 days but Due to AA incompetence that is the best they could do. I was offered a full refund for the tickets but no other compensation or restitution for time lost, hotels, etc. It's no wonder that airlines cannot make money when they are so poorly run and the services they provide are so haphazard and disorganized. Bottom Line: Fly any airline but American Airlines/ US Airways. I have never had such a horrible customer service experience in my life.

Q: positive

A:
OMG, tasty Hawaiian local food with portions fit for a family! Tasty chicken teriyaki, sis had the large won ton saimin (fed our entire party of 7), bro had the Local plate lunch of two types of Teri, rice, mac salad, pickles, other sis has the Kalua pig/ came mixed in cabbage (ok), other sis has the spam musubi, she liked! We rolled outta there and hit the black jack tables to burn off them calories.....oh, and there's a Lappart's Hawaiian ice cream shop next door for awesome ice cream ----dang it, off to the gym to burn off those 1000 lushious calories!