Q: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
The overall spa experience was excellent. The facilities were standard from what I've experienced from other high-end spas. However, I had an extremely disturbing experience from their greeter, Trudy. She needs to be retrained on customer service skills especially for an establishment that boasts a high-end clientele.
A:
2 stars