Sentiment analysis: Very nice local bar! Love having such a great place close to home! Each time I've been the service has been good. Very friendly staff and reasonable prices on drinks!
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positive

Sentiment analysis: I made the mistake of using Hotwire to book my Vegas hotel. Somehow, according to Hotwire, Luxor is a 4 star hotel. HAHAHAHHAHAHAHHAHAHAHAHHAHAHA Oh, Hotwire, you crazy. Long story short, rooms in the Luxor are similar to those at a Best Western. Except, you're in a weird-ass pyramid. I will say the beds are very comfortable and the room was clean. The inclinator (not elevator, since it climbs the pyramid at an angle), however, is scary old. Pieces of it were shaking while moving and I sorta feared for my life. It also looks like it was crafted in 1989. Time for upgrading, methinks. Overall, it's okay, but a 4-star rating is ridiculous.
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negative

Sentiment analysis: If I could give NEGATIVE stars, I would!!! I have been a long time customer and brought in a friend for the first time. My friend and I made purchases and she attempted to make a return of one of her purchases the same week....and was met with the WORST experience I have ever had as a customer in ANY store. The "manager" Chris got mouthy with me and with my friend. He told me that although his return and store policy sign ADMITS that they have the right to alter their store policy, he explained, "that only means I can alter it for OUR benefit"!!! REALLY??? So you are outwardly telling me that you don't care at all about mine or my friend's business?? Yes, he did say that. And here I have been a LOYAL customer...myself, my husband, my in-laws, my folks and my extended family...and now, all in the name of 100 dollars, this store chose to be nasty and refuse a return with tags on it and a receipt. BUYER BEWARE...THEY ADMIT TO YOUR FACE THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS!!! I'm SOOO very disappointed...but Amazon here we all come!!! Way better customer service and a WAY better attitude!!!
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negative