What is the sentiment of the following review?
The worst carls jr. I have been to in the Pacific time Zone. Welcome to whale-burger. The service is slow and my food was cold. If I wanted to reheat my food I would've bought it yesterday! In the drive-thru there was only one car before our 3burger and 2side order, order and it took longer than 15mins because there was an issue with their order and the Carl's jr operator had to explain the situation to the other fat-neck turkeylegged-forearm smoking female customer why changing her order at the drive-thru window takes longer. Hurry the famous-star up you double patty neck thickburger. Carl's jr operator, make that beached whale pull her smoking blowhole around so other people can get their already made food that's already sitting there getting cold which is all ready to be paid for and eaten. There is a drive-thru line waiting to poach that humpback Honda accord and sell her to the Spring Mountain markets of Chinatown. People are starving ! After expressing my displeasure, they acknowledged their mistake and tried to rectify the situation by offering a free drink and a cookie and then asked if we wanted any condiments and we requested ketchup and ranch for the fried zucchini. Still displeased by being nurtured with sweets for our time from sitting in a "fast food drive-thru" we paid form our cold food and drive three major streets over home to eat our food. The fried zucchini was cold and I had to put it in the oven. The burgers were smashed and slopped together in such inattentive mess that there was sauce all over the wrapper coating the outside buns of the cold burgers. As if the Carls jr food assembly line took their frustration out on the successive cars who's only crime was paying for food behind a bad customer's poor order. The food literally looked like garbage. Pieces of lettuce soaked in condiments sliding around inside a wrapper slapped together with squished tomatoes and a smashed bun made the food very unappealing to taste. The only thing that wasn't cold was my shake which melted from waiting and is now sitting in my freezer to be frozen again.
[+] negative. [+] positive.
negative