Excellent customer service! I arrived 20 minutes late to pick up my order, which was already bagged, ready to go. The store manager noticed that the bag was sitting out for a while, asked if I had a minute, and had the cook redo my order JUST so that I could enjoy a warm, freshly cooked lunch. This was completely unsolicited! Thank you Smashburger for not only having burgers that hit the spot, but for your awesome customer service!

positive

I've been eating Barro's since 1994. I'm sad to say, this location does not have things in order. From our lipstick lined wine glasses, to our frozen ravioli, and our antipasta salad coming out after my family was ready to leave, we will not be coming back. Thank goodness the pizza was still delicious.

negative

I am kind of a freak about restaurant week! I get more excited about restaurant week than I do my birthday - trying out fancy restaurants is a little obsession of mine. I check the menus weeks in advance, carefully plot out my week, and get so excited for trying new places. Andre's was one of the few total let downs I've had during restaurant week, unfortunately. The menu printed online for weeks before had duck as an entree choice. My husband, a friend, and I, all being duck freaks choose Andre's based on this. Unfortunately we got there and they had changed it to f-ing chicken. Honestly I don't get the whole chicken in fine dining thing. Chicken is for KFC, El Pollo Loco, or to be grilled on a salad. You can't get more boring than chicken. Chicken is my protein of last resort and not to be eaten at fancy restaurants. BOO. Already things are off on a bad foot, and then we get an awful waitress to boot. She's in her 50s and clearly very full of herself. When we ask for the restaurant week menu, she sighs and tries to talk us out of it! I thought this was for charity, lady. Then we ask about the restaurant week wine pairing and again says we shouldn't do that because it's only small glasses. Thanks, but no thanks. I had the scallop (which was tiny, but FAB, sadly the highlight of the meal), steak, and souffle. We added a foie gras. The foie gras was good, but like I always say, I nearly always like foie gras. It wasn't particularly memorable in this case. My steak was just steak. Nothing special there. Then it's time for dessert and it takes 45 minutes. After 30 minutes I complained to a bus boy (as out b*tch waitress was no where to be found) and finally 15 minutes later we get them. I mean I know souffles are fired to order, but damnit we orered these at the same time as our meal, figure it the f out. Our 3 course meal ended up taking over 3 hours. Not cool when it's a Tuesday night and my friend and I both wake up before 4 AM for work. There's leisurely dining then there's obnoxiously bad service. I've never spent well over $200 on dinner before and treated like complete crap. Oh and to add insult to injury the place was nearly empty as well. Ouch. I did send an email to the manager and got no response. I'm disappointed the downtown location is no longer in operation - I would have liked to try it. This location on the other hand is somewhere I will not be returning to.

negative

I've gone to this place off and on for the past couple of years because of the convenient location. The hair cuts are great and the barbers are friendly. However, one barber reeked so bad of cigarettes that I was nauseous the entire time. I could not wait to leave and breathe some fresh air. Also, his cell phone kept ringing and he would stop to take the call every time. Very unprofessional behavior. Another annoying thing is that they NEVER open on time. The weekend hours says it opens at 10am but someone will stroll in 20-30 minutes late. This a another reason I don't frequent this shop often. I would recommend Camelback Barber at The Colonnade Mall on Camelback.
negative