TASK DEFINITION: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
PROBLEM: I purchased this product and it came with a broken screen. I missed the return date and then reached out to the company and after a week of emails they said that the return window was missed basically. I emailed back about the "warranty" and have yet to hear back. I have a paperweight that doesn't work and isn't being honored under warranty. Do not purchase from this company!

SOLUTION: Doesn't honor warranty. Poor customer service! Crappy model.

PROBLEM: Got it in the mail today - horribly packaged (original box destroyed so everything thrown into another box, literally) plus the arm bands are missing.....

SOLUTION: Got it in the mail today - horribly packaged (original box destroyed so everything thrown into another ...

PROBLEM: I ordered this hoping for a professional sounding guitar but it ended sounding like sounded like a child's toy. I returned it the same day I got it.

SOLUTION:
... for a professional sounding guitar but it ended sounding like sounded like a child's toy