Choose your answer: is the following review positive or negative?

I created a Yelp account just so I could write this review. For starters, I usually stay in affordable/cheaper hotels. I am pretty chill when it comes to my hotel room. I want clean bed linens, zero bugs, and I'm good. That being said, I booked this hotel for a weekend trip to Vegas, $50 dollars a night. My mother, and my in-laws also had a room here, and their experience was just fine. After we arrived, I walked into my non-smoking room and was overtaken with the smell of smoke - so strong that I had to leave the room to catch my breath. Fine, I understand, people don't always follow the -no smoking- policy in their non-smoking rooms. However, housekeeping should have noticed the overpowering smell when they cleaned the room. In any case, I was able to get another room on the same floor, so no problem. My new room smelled like hamster bedding and the tiles in the bathroom were cracked, but I figured at this point I was just being overly picky, when normally this wouldn't be an issue. Everything else appeared just fine, so we dropped off our luggage and headed out. That night as I was getting into bed, I noticed a dead bug on the corner of the bed. Annoyed, but trying to not make a huge deal, I got a tissue and threw it away. Just to be safe, I decided to check the rest of the bed. I pulled up my pillow to find, what looked like a huge eye shadow smudge. A closer look revealed weird, tiny, squiggly black bugs. AGH! So then I lifted up the last two pillows to find an even larger dead bug stuck to the last pillow. I felt like, even at a low monetary rate, this kind of thing was unacceptable. So I called the front desk and spoke with a woman, who was nice, but seemed unconcerned that I found a good number of dead bugs in my bed. She told me that housekeeping was closed so she would move me into another building. I explained to her that I was staying with family and I did not want to leave the floor I was currently on, let alone, the building. She said she would see what she could do. About 5 minutes later, a man came to the door and handed me some folded sheets. I ripped off the dirty sheets and set aside the pillows. I unfolded the new sheets to find 1 fitted sheet that was not big enough to fit the bed, and one loose sheet. No new pillowcases, for 3 bug covered pillows! Look, I understand that I didn't pay for a luxury hotel. And I get that sometimes these things happen. However, I feel like even the lower end hotels should have pride in their establishment. And I certainly feel like having bugs in the bed warrants a certain level of concerned behavior - in order to prevent situations where the customer reviews their stay ONLY because it was not as pleasant as it could have been. Upon check out, another woman I spoke to apologized for what happened. It wasn't her fault, I know. She let me file a complaint, and I was told I would hear from management. That was a week ago.

Possible answers: [-] negative [-] positive
negative