Q: Don't go here. Seriously. The wait is bad enough already. Their ramen is one of the few foods that leaves me thinking about it and dreaming about it after a visit. The flavors are complex but complimentary and an excellent value. Biggest changes that would up the rating are a) a bigger space and b) more attentive/personalized service. Don't go there.

A: positive

Q: I liked the bar tops and the fact that it was nicely lit at this pub...that's about it. Wait, the fries were pretty good... My bf's brother got the fish sandwich with a side of wilted salad. Yes, wilted because they had put the salad on the same plate as the fish sandwich, and the plate must have been placed under the heat lamp for quite some time prior to making it to our table. I had the fish and chips, and again, I must admit that the garlic fries were pretty good. The fish however, was not as good as I had hoped it to be. The batter did not hold to the fish. It was not fluffy and airy with the crisp to it. My boyfriend had the Bangers, bean and mash. All three of us came to the agreement that the bangers tasted like breakfast sausage. Very underwhelmed. Will I be coming back to this Firkin place (which is a chained pub btw), highly doubted.

A: negative

Q: They have better customer service at this store than ALL of the stores in the San Jose area. That is great for this store but bad for the company.

A: positive

Q: -its a nice hotel, but very bad customer service from desk. -the rooms are very big, and they have a little kitchen. -its very clean and properly mantained. _fitness room, lap pool and nice jacuzzi.

A:
negative