Sentiment analysis: I feel very torn about this place. I went twice and both times were lackluster. I want to give 1 star to the parking situation at this location. Its always full and an accident waiting to happen because it dead ends and you have to back up into oncoming traffic trying to find a parking spot as well. The two times we came here, we ended up parking in a barber shop lot across the street. You would think with this corner of shops parking would have been worked out better. Don't come and expect to find parking, ever. I know its not the gelato stores fault for bad parking, but it seriously deters any desire to come here and it just makes it frustrating. I want to give 5 stars for the vegan flavors of gelato. I had pear and banana and they were really good. Some of the best vegan fruit flavored gelato I have ever had. I want to give 2 stars to the regular flavors of gelato. They just tasted like milk and melted really fast. I tried pistachio and chocolate. I want to give 1 star to the scoop size. I swear to god, my scoop was slightly bigger than a golf ball. And for $3? Are you kidding? Without the groupon I purchased which was $5 for $10 worth of gelato, neither time we used the full amount, I don't see myself frequenting this place as the amount is crazy. I want to give 1 star to the workers who helped us both of the times we came in here. No joke, I told them which flavor I wanted and they asked "which one is it? Point it out." Uhh... isn't that your job to know? Its not like there were 50 flavors to choose from. I think I counted 18. So it shouldn't have been that complicated. I am going to settle on 2 stars since that's what my total averaged out to be. I don't see myself coming back here for all of these reasons except the fruit flavored gelatos, which I wish were given bigger scoops or the prices were changed. But even for how good they are, I can't say I'll be back. Sorry.

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negative

Sentiment analysis: Straight to the point ... bad service!!! I went on a Sunday with my boyfriend to have lunch before the movies & was looking forward to some good food. We got there with no one at the door & decided to walk in but were happy to see it pretty empty. Sat down fairly quickly and was greeted by not 1 ..not 2 ..but 3 servers! I thought nice we have an hour to kill & can enjoy great service & great food ... I gave them too much credit! We saw all the servers who greeted us but we didn't get drinks till 10 minutes after sitting down. They didn't even bring menu's since they were all out! After another 5 minutes or so we were finally handed a menu & decided to make our decision fast in case it would take awhile till our "servers" came around. Another five minutes passed and the very unhappy server came over & took our order with a sign each time (weird). From there we just waited .... and waited ... and waited some more! After 25 minutes (and I am not exaggerating) the server came over & saw our empty drinks & finally offered us another refill but we declined & asked about our food ..server: "Ohh I forgot, let me check" .... Needless to say she came back & said a few more minutes and we decided to leave and not wait anymore or miss our movie. I will definitely not ever recommend this place & would not be surprised nor sad if it closes. It's nothing special and they definitely don't treat you like you're special.

OPTIONS:
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negative

Sentiment analysis: Just wow!!! I'll be a drove a little for my amazing food... Service was amazing. I seat at the bar. Most come back to try more

OPTIONS:
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positive