Q: negative

A: I was so excited to try this restaurant that our close friends that our real foodies had been telling us about for quite some time. We had a birthday to celebrate so it was the perfect reason to get dressed up and head to the Cosmo. The four of us were seated and I noticed immediately how loud it was, almost to where we couldn't have a conversation. There were lots of kids there as well so it isn't a place for a romantic date by any means. The wine list came on an IPAD which was cool until I saw that they only had Spanish wines by the glass. I had never heard of any of the them and had a hard time choosing. The waiter was friendly enough to suggest one based on what I like. When it came I did not like it at all. He brought me another to try and when I told him I thought it was corked he said it just had "barnyard" notes to it. Who the heck wants to drink a wine that smells like a barn? We ordered a meat sampler plates, some olives, ham croquettes, shrimp with lemon aioli and oilive salt. Everything was good, not amazing and the portions were so small even for tapas that we either each got one bite or had to cut something in half. We didn't even feel like we'd eaten anything after the first seven plates that I proceeded to quickly order 7 more. The mussels stood out but the paella was so bland and crunchy (underdone) that we had to send it back. We decided to leave before dessert and headed next door to Blue RIbbon Sushi because we know they have the best ginger bread pudding in the world. I don;t think this place lives up to Firefly which is just ok and no where near as delicious as Julian Serrano in Aria.

Q: negative

A: Hire some damn cashiers!!!!!!!!

Q: negative

A: Talk about a huge waste of time! I took my daughter here for a post-birthday treat, based on the Yelp reviews. I made an appointment the day before & we showed up 10 minutes early so we could pick out polish colors. They only had 1 person doing fingernails - the other 6 staff members were doing pedicures on a full house of people. 5 mins. after our scheduled appointment time we were still sitting in the waiting area when a woman walked in & announced she had an appointment -- at the same exact time as ours. To my surprise, they tended to her first even though they knew we had an appointment at the same time & we'd signed in first. 15 minutes past our appointment time they seated us at the manicure station. We only wanted a basic mani: Shape-and-polish of natural nails. The tech left us to soak in finger bowls for another 35 minutes (there's a huge clock on the wall that we were facing so it was hard not to notice the time) while she chatted on her cell phone & tidied the pedicure station. When she finally came back & started my daughter's nails, she stopped & got up 5 TIMES to tend to other customers, including once to go carry a purse for someone who already had a staff member tending to them. Once she got up right in the middle of painting my daughter's nails, leaving one unpainted so she could go scrub the tub of a pedicure seat! The 5th time she got up was to go hear the complaint of one of the other customers, who told her that they wished she'd been honest when they'd called & asked if the salon had time to do a mani & pedi because she'd been in the pedi chair for over 45 minutes with no progress. When the nail tech finally came back to finish painting, she almost missed doing the one nail that still had no polish on it -- she'd forgotten what she was doing. She thanked us for waiting for her, so I know she knew her behavior wasn't acceptable customer service. Well, by this time I'd been soaking for nearly an hour. The water had gone cold & I was pruney. She finished my daughter's nails & to my surprise she got up AGAIN, leaving us for another 10 minutes while she seated another customer who'd just walked in. Again I was surprised when that woman was immediately worked on by another staff member, even though she was getting a manicure too. I guess appointments just don't matter here. We will NOT be going back to this salon. I do not recommend going here unless you want to waste a day with nothing to show for it.

Q: negative

A:
Very bad service. Had hair in the pho, and messed up our orders. The pho itself was not good. My family used to come here every time they visit Vegas but this was my first (and last!) time and I am not the least bit impressed. Will not be coming back. You can give it a try if you want to eat in an old and dirty restaurant where the food isn't good and your requests are outright ignored.