Sentiment analysis: The food is mediocre. I had chicken katsu--the chicken was cooked to death. The music is way too loud. The service is absolutely horrible. The bar is incredibly slow; twenty minutes for two drinks. The server was rude and she forgot to enter part of our order. I will never go back.
+++++++++
negative

Sentiment analysis: Terrible steaks and sub-par ribs. Avoid this place!!!! Out of 17 of us, no one had a good meal. We complained and the offered to fix our steaks, but they came back even worse. We complained to the manager and all they would do is offer a dessert. We did not accept.
+++++++++
negative

Sentiment analysis: Poor service. Poor organization. The wait was too long because they were not operating in a systematic process or doing anything like I have seen in order Einsteins. I had to go back in and wait in line to get napkins and knives for my bagel bucket, they weren't even helpful or acknowledge their mistake
+++++++++
negative