input: Write a negative yelp review.
output: We bought our ticked online to get the 20% off discount. Upon arriving we were told that they were closed for a private party. Instead of having a register open to refund our money at that time, we were told it would take 5-7 days to issue a refund. They took our information down on a piece of paper and send us on our way. That was on 11/13/13. No refund has been issued. No one has returned our MULTIPLE calls and emails. This is so beyond acceptable, I am at a loss. So moral of the story, if you want to take a change and get the discount online, go for it, hopefully they won't be hosting a "private party", turn you away, and STEAL your money.
input: Write a positive yelp review.
output: Brooklyn is the best! I've been seeing her for 2 years and wouldn't dream of going anywhere else. My hair always looks its best; stylish, healthy and shiny. ARCs is exquisite and unique from any other salon I've visited, from the dryers which drop from the ceiling to the full display of colors at the Color Bar. It is a real treat to be pampered at ARCs. Little Kelly did a fantastic job with my rinse, wash & massage, and I can see her going far.
input: Write a negative yelp review.
output:
Returns are not easy... Lots of employees talking and trying to figure out what's going on.