Where do I begin this place has a great sales department for buying a new car but boy is their service department just horrible. I have given this service department plenty of chances to win me back as a customer but every time I go to get my car serviced for scheduled maintinence there's an issue. This place is so unorganized and have such lousy time management for simple car maintinence it's a shame I had to give them one star because every time I go here it's a battle to get my car back to me within a reasonable time Frame also this past time I went in for an oil change a new headlight and to look at my brakes to see if they needed to be done or not ! The service guy told me it was going to be a three hour wait didn't offer a rental car or courtesy ride home I own two brand new Nissans and bring both here but no more especially because they didn't even look at my brakes so now I'm going to Nissan in chandler to get my brakes taken care of. Never will I go back and buyer beware don't expect to be able to rely on the service department !!! It is horrible
Choose the sentiment of this review?
Options:
(a). negative.
(b). positive.
(a).