Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: Awesome little restaurant in Phoenix area. Food very upscale and 5 star. Service excellent. Waitress knew the menu and explained best options. Would recommend this restaurant and would Definately return. Although they are pricey you get what u pay for and it is well worth it

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Headed over for lunch this week. The place looked awesome - that's where the awesomeness ended though. It was like a bunch of kids got together in a really cool clubhouse and decided to play restaurant. It boggles my mind to think that investors spend millions to renovate a place and then allow incompetent or incapable management (that was not seen once during the visit) to kill that vibe and their profit potential. Staff was completely disorganized and nobody seemed to know what their job was. Service suffered miserably. Waitress kept disappearing, acted annoyed when we asked for some chips and salsa after being seated and then abandoned for 10 minutes. Then we got our drinks from the "too cool for school in my killer shades I'm wearing inside" bartender who had no idea what she was doing. The cup was completely filled with ice (think overflowing over the rim type full) so I emptied it in like 3 sips. I also saw her make a cocktail by pouring directly from an open bottle (no pourer, no jigger, no measure really at all, just winging it like a hobo from big bottle and when I watched the patron drink it, he squinted his eyes out of reflex and made a sour face. Oh and he had to send his wife to the bar to retrieve the drink in the first place...) My drink sat on the table empty with no less than 3 trips past our table by each of the following: our waitress, the bartender, the hostess and the barback walking by but instead of checking our table looked everywhere else. Everybody seemed to be doing everybody else's job. The hostess would seat people and then the waitress would ask her to bring tables chips and salsa. The bartender would disappear to retrieve cases of beer. The barback was delivering orders to tables. They all seemed to want to re-clean an empty table no less than 4 times... Our waitress disappeared several times for at least 10 minutes. Funny thing is that they weren't very busy. Ok, it isn't very funny but is pretty piss poor service. We drank a couple drinks and finally got the chips and salsa which were not even offered to be refilled. Things got worse after the nearly hour went by and we finally got our food. The waitress explained there was some "mishap" in the kitchen and that my order had been forgotten in the oven by the chef. I can only imagine that it caught fire in the oven and started smoking before someone pulled their head out of their ass and realized it. At any rate, she already had another one ready that she brought out with her explaination and the pork was decent, the only problem was I ordered chicken and really don't care for pork. MuthaF#@#$%! At this point we were a good hour plus into lunch and I dared not ask them to correct it. Waiting for our check was just as painfully slow but we were not alone there as I noted the other table (that had to get their drink earlier) had their check with bank card sticking out for visibility. The glances we made to each other said it all - wonder if anyone would notice if we just up and left... Finally got our check and had to wait another 10 minutes to pay, even though there was only a few tables seated at this point.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Not actually bad, but I won't go back. The 30 minute wait at completely different bar was the best part of the whole experience. Had a 35 minute wait, but they use nowait.com so you get a text message when your table is ready, this let us wander to the bar at Central in the lobby of Caesar's Palace to escape the heat. This was the best part. The hostess wasn't rude, but not really friendly, all the servers actually looked mad. We ordered the nachos and their famous Frozen Hot Chocolate. The whole reason we came here was because we're fans of that. That was fine, but really not much better than making it at home from their packets. The nachos were very average except for WAAAAYYYY too much salt.