Part 1. Definition
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Part 2. Example
This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Answer: POSITIVE
Explanation: The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.
Part 3. Exercise
I have had Cox TV service since 1985, internet and phone probably around 15 years. But the last 4 years my TV was covered by my HOA. They cancelled effective mid sept .I get a letter from Cox saying that I will be billed an additional $70 a month since HOA cancelled. I call telling them that I do not wish to continue TV service.The next month I get a bill charging me for this which I immediately called and had the charges removed.

Their phone support is a joke. How many times have I been told by their employees that they have to reset my modem and they will call me back as soon as it comes back up. Usually I end up having to call them back. The last time the girl said she would call me in 5 min.I waited 30min and never heard from her again. I call and get some guy who I told I needed to talk with this girl. He transfers me to another guy who transfers me once again. I finally get to talk with supervisor. He tells me that the girl I first spoke with had gone home right after she spoke with me. He agreed to credit my bill for $20 for the hassell.

But what can you do? Only cable internet service in town. I was thinking about getting Century Link and called them. I never committed but they jumped the and sent me my modem a few days later which I imediately returned. Then 2 months later they threaten to turn off my service for nonpayment. I call and tell them I never did have their service and they still insisted to turn it off.

I now have a Roku and watch only TV on demand. Will never go back to cable TV.

Just hope Cox comes out with a special low cost offer in Jan as my current offer for internet is discounted 30% and I will have to get another discount so I can keep my internet service.
Answer:
NEGATIVE