Choose your answer: is the following review positive or negative?

My fiance, my sister and me went here for an early dinner on a Friday night in February. We'd heard great things and were eager to try it. Even though the place was practically empty, we had the WORST, most inattentive server I've ever had. She spent most of her time chatting with the bartender. Our drinks took forever, our hummus (while very good) took forever and the fact that we were so ignored that we never even got silverware, made the dinner unbearable. We were able to get one round of drinks and a hummus and antipasto platter before we decided we couldn't take it anymore and asked for the check. To top it all off, I sent an email to the address on their website about the poor service and experience we had, and no one emailed me back. No one called me about it to apologize. I will NEVER return here. Spend your money somewhere where they actually care about their customers.

Choices:
a). negative.
b). positive.
a).