Is the following review positive or negative?

If I could give this place ZERO stars I would. Signed up for their mailing list, and then received an email from them this past Monday (6-24-13) announcing a sale on Camacho Corojo Cigars. I immediately went to their site eager to buy these cigars and do business with them. I added the Camacho Cigars to my cart and entered my "first time customer" discount code and proceeded to check out.... whoa... not so fast... every time I entered my credit card information it would simply bring me back to my shopping cart. After several attempts of trying to checkout I realized that I was stuck in this silly endless loop. I went home and tried it on 2 PC's and I was still stuck in the endless loop on those PC's also. So I contacted their customer service department via email..... Surprise....no response at all...... not even the common courtesy of a reply. As a resident of Arizona I probably should have drove the 30 miles from East Mesa to their store, but after this horrible experience and their total lack of customer service I will never do business with this place. Back to Cigars International I go..... where customer service is always superior!!! The "Cigar King" is obviously not even a "Prince" in the cigar world!!!!!
negative