Subject: "Shipment Notification for gap.com order # 3119499".

Body: Dear JASON WOLFE, Thanks for shopping gap.com. Your order 3119499 has been shipped and you will receive your package in the next 5 business days if you selected standard delivery. You will receive your package in 1 business day if you selected overnight delivery. If we may be of further assistance, please reply via e-mail at custserv@gap.com or call us at 1-800-GAP-STYLE. We hope you enjoy your order! Thanks again for shopping with us.

Subject: "Merit increases".

Body: Norma, It seems that there is a bug in the system. I made an error mixing equity and merit raises in one column. The system does not allow me to correct the mistake by moving the entries from one column to another. I can enter the changes, but after I save them the system reverts to original designations. As a result, the columns contain mixed entries related to merit and equity raises. The column totals are misleading.

Subject: "Blazer Tickets".

Body: As you may have gathered by now, the West Origination Group has purchased season tickets to see the Portland Trail Blazers on their path to championship glory. We have four seats which will be used primarily to entertain customers and foster outside business relationships. Please look over the attached schedule and determine the game dates you would like to reserve. Tickets will be distributed on a first-come first-serve basis, so be sure to plan as far in advance as possible. Games that have not been reserved as of three days prior will be distributed internally or given to outside parties. If you have any questions or would like to reserve tickets, please contact Blazer Command Central by e-mail, telephone, or in person. Include the date of the games you would like to go to and the name of the customers you will be taking.

Subject: "GIR cross-examination".

Body:
Here are my standard rules for my witnesses on examination by opposing counsel. They are worth learning well ahead of time because they can be very difficult to follow. Memorize these and we'll do fine on cross (assuming we even get any questions). 1. Listen carefully to the question. 2. Answer only that question; do not volunteer more. 3. If you don't know for sure what the answer is, just say so. 4. If you cannot answer a "yes" or "no" question with "yes" or "no," say so and explain why.