Given the task definition and input, reply with output. In this task, you are given a set of reviews from Amazon and Yelp. Your task is to generate a summary of a given set of reviews about the information present in reviews. This generated summary should reflect users' common opinions expressed in the reviews, the common sentiment of the opinions and their details, and should be coherent with the given set of reviews in terms of sentence and information structure. Avoid creating summaries that (i) contains additional information which is not present in reviews, (ii) look exactly like the review, and (iii) uses 5 or more same consecutive words or phrases given in the reviews.

Review_1: So I came here today and it was alright but the only problem I had was with the host named marisela she was a very rude bitch who has staring problems lol but yeah that's the only problem I have eating there. Anyways I love the server named arcy I do recommend him to others as he is very nice:)))))), Review_2: IHOP is IHOP.... so the 2 star rating is not for the nation wide chain, it's for this specific location. This IHOP has really really bad service, food takes a long time to show up, drink refiles never come, and it's not as clean as I would like., Review_3: Horrible service we put our name in never got called was skipped and host said he called our name when he never once called our name.... Will not be coming back after 30 min wait and he is telling everyone 10-15 min wait.... As he had already crossed off our name...... Service was horribleDoes Not Deserve 1 Star only gave cause I had to..., Review_4: i prefer breakfast its plentyful and the price is right, however i sometimes do dinner. i am really not a fan of dinner at ihop. not a lot of selection and the price is higher than i think it should be for an ihop. service is great though, i have been going for years., Review_5: On September 13, 2014 we went to this IHOP again. We were seated and given menus but after that we were completely ignored. The server never did come back to take our order and after about 15 minutes of waiting we got up and left the restaurant, unable to even order our food.Extremely poor service., Review_6: We had an amazing server. Her name is Kari. She was very pleasant and very attentive to our needs. The food was great too. I will definitely keep coming here for the food but mainly for her and the amazing service that she gives!!, Review_7: We had an early before workday breakfast here and the food was delicious. Best of all was the warm energetic and friendly service from Jen. At 5am she was bubbly smiling and so pleasant. It truly was a great start to the day. Thank you Jen for a great experience!, Review_8: I didn't give one star because this if the first time this has happened. We got some pancakes to go / pickup. The cook must have been multitasking a bit too much. Our stack of pancakes were burnt. Not happy when we got home and opened the container....
Customer service is a real problem at this location. Many of the staff members are unfriendly, slow and do not seem to put the customers first. The food is good, with breakfast being the best menu option. However, the wait for food and a table is excessive.