Problem: What would be an example of an negative review?

Answer: My friend and I went to this facility as we have done several times prior. We work out together and I help em when their form is off. When we got ready to leave, was approached by staff who told us it was "presumed" I was training em which violated some policy. At no time did they approach us while we were working out to ASK if I were training. When we said we were taking turns, the staff too an unnecessary arrogant and combative stance and blurted "it was presumed and we would be kicked out if we did it again". WTH, I pay your salary and you need to get the facts straight BEFORE attacking. Been to several facilities where my friends and I help one another, his was the first time I had been approached about something that is not happening.

Problem: What would be an example of an negative review?

Answer: why? why? WHYYYYY? any true pizza lover know's a good "margherita" pizza REQUIRES quality *real* sliced fresh mozzarella. Why make a pizza with a darn good crust, sauce and fresh basil, then call this crap cheese "fresh mozzarella"? Seriously, you were 2/3rds of the way to a 5 star pizza but your store brand shredded mozz just KILLED IT. Another turn off...no phone orders???..rather: "come in and (pay for valet only parking), sit at the bar and order take out" - not to mention, $16 for a 12" pie that is $13 on your website. So, $16 + $3 to park + tip + $5 bottle of beer while waiting 40 mins for my pie = almost $30 for a crappy 12" pie....save your $$ and buy a Tombstone.

Problem: What would be an example of an positive review?

Answer:
I had one of the best drinks of my life here last night, thanks to our patient and talented bartender. It was pretty quiet, probably because it's a new place, and we were there fairly early. My friend and I agreed that it would be a great space for a private event. We also agreed that it was a good thing it's close to my house because we definitely were better off walking home... As for the price, I had the slightest bit of sticker shock until I remembered how much I paid for a terrible cocktail with no discernable alcohol content at TGIFriday's the other night. (Don't judge, I had a gift card.) Anyway, I'll definitely be back to H&H!