Problem: Write a negative yelp review.
A: I don't understand the 4-stars folks. Yes, the outside is pretty, yes, FLW did a great job on the design. But you can come for lunch and see all that. There's no reason to actually stay here. The rooms are completely falling apart. I had to move from my first one because the a/c sounded like a jack hammer AND the toilet didn't work. The second one's carpet was soaking wet and the toilet worked...sometimes. But after waiting an HOUR for the bellman to bring my key for the first move (when they originally said 10-15 minutes) I just sucked it up and stayed in the second broken room so I wouldn't be late for my meeting. Some of the food is pretty good and there are some creative options (the Ranch Stack at breakfast, the duck-fat poached fries at lunch). But the service varied widely. At Frank & Albert's, I had a bartender make me a to-go order who was so friendly and helpful. The next day at brunch the waiter totally forgot about me and I couldn't get a refill and eventually had to ask someone else to bring me my check. Plus, the room service took forever. I also had a few spa treatments. The massage was so good that I sought out a comment card to let her manager know. I believe her name was Katie. The facial was very mediocre and only lasted 38 minutes (rather than 50 as advertised). I wouldn't say my skin was in great condition afterward. And the facialist was also trying to sell me some cleansing brush and products. Not my favorite relaxing experience. Overall, 2 stars for being pretty, the good massage, and because customer service wasn't consistently terrible. But I don't think I'll return next time I'm in Phoenix.

Problem: Write a positive yelp review.
A: I love pub food and Steiners is my fave by far. I just think the food is excellent. The plus is its so close to home.

Problem: Write a positive yelp review.
A:
How have I never visited this chocolate factory heaven until now? I want to kick myself for all of the years I wasted shopping at Caesar's Palace and missing the opportunity to eat, indulge, and drink at Max Brenner's. My husband and I needed to rest our feet and take a snack break when the word's "A Chocolate Love Story" caught my eye at the storefront. When we sat down and browsed the decadent sweets menu, I felt like I struck "the golden ticket" of dessert shops and cafes. From hot chocolates to ice cream to cakes, I wanted to try everything. However, we restrained our sugar cravings (and wallet... as its not the cheapest cocoa on the block) and shared a "Fantastic Vanilla Ice Cream Cone and Chocolate Fondue" and a warm mocha. The "Fantastic" was essentially a little mini-bar of chocolate wafer balls, rich milk chocolate fondue, and toasted candied hazelnut bits to top the vanilla ice cream cone. Heaven on a cone. My mocha was also rich and delicious, and since it also comes with chocolate cream, no extra sugar was required. The drink comes in a cute pear shaped "Hug Mug", which allows you to hug your drink close with both hands for optimal sipping. How sweet is that? Max Brenner, you've definitely captured my heart with your chocolate love story.