Problem: What would be an example of an positive review?

Answer: Love Chic Fil A & love this location. Food is always great, the staff are super friendly & my daughter loves meeting her friends here to eat & play. The waffle fries are a huge hit with everyone & I think it is awesome they give out balloons to the children .... the only possible way to entice them away from the play area & home! My favorite menu item is the chicken wrap dipped in their delicious spicy sauce : )

Problem: What would be an example of an negative review?

Answer: Went in for the first time on Wednesday, with two other friends for the lunch buffet, around 2.15. Not knowing/understanding that this place closes from 2.30 to 5 pm. The lady told us that they're NOT refilling anymore so we could see if whatever was left over was OK to pay full price for. With the amount of food that there was left that would've been a no-brainer. So I asked her if she meant no more 'lunch buffet price' or NO more period. No apologies or feeling bad for rejecting unknowing customers. Food MIGHT be good, but these people sure don't know how to deal with customers professionally. ESPECIALLY when it comes to rejecting customers.

Problem: What would be an example of an negative review?

Answer:
Garbage, food was decent. Service was ridiculously bad. Will not be coming here ever again!