Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
See one example below:
Problem: This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Solution: POSITIVE
Explanation: The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.

Problem: Great look to this place. And as the ""hidden"" comments say, the only people in here who care are the facilities and maintenance staff. Since before even moving in, they contacted me at least 4 times because of their disorganization and kept saying my lease has not yet been processed because they never got a copy of m ID. I just reforwarded them the first email I sent when someone asked (even though I showed it to them and made a copy for them when I came in to sign my lease.)

Now, they got rid of their original leasing staff as they were completely horrid. Never smiled, and stood outside texting and smoking cigarettes all day. The second batch they brought in at least attempted to smile and help, and thus far they have been doing a good job.

My real problem is that my apartment has been infested with MICE and they have done little to nothing to solve the issue. The first time pest control was called, they placed traps all over the apartment. Each trap trapped one mouse. The last trap trapped 2 mice. A total of 6 mice were trapped the first time around. Obviously there is a problem here. Note, also, I have no food on the ground, nothing to attract the mice. So I spoke with management, and clearly explained to them that I am allergic to them. Pest control is supposed to come every Tuesday. But all the mice traps were used by Friday, so I called in and they said they will ""see"" what they can do, but most likely I will have to wait until next Tuesday. Again, being allergic to mice, this was not something I was ok with. Luckily they had someone come out and ""close the holes and take care of the issue."" However, that same night, a mouse was caught. And I figured that may have been one stray mouse and that the holes are closed so no more can get out. Management said they would check on what they could do, and I haven't heard from them since. I spent labor day weekend, patiently waiting 4 days, living in an apartment infested with mice. On Tuesday morning there is a loud knock on my door, and when I come to the door, there are mouse traps lying on the floor. I come into the management office only to be told that they are unable to contact any of the managers and one may be here in a few hours.

I decided to lease here, thinking that if I am paying such a premium for an apartment, they would care about their customers. But no one cares. They don't communicate with each other, so no one knows what is going on.

They ignore all my emails, and don't respond to any of my needs, but somehow find time to post to their Facebook page.

There are plenty of other apartment buildings that I have learned of through friends which don't have these problems, and in the event that they do, there is always someone to contact to handle the issue, and they are in the same area, and paying less than $800 for the same amenities and cleanliness.
Solution:
NEGATIVE