Problem: I'd heard some good things, and my brother had been here a few times. I was entirely disappointed. I went with my husband and daughter because I remembered it while we were looking for somewhere for a burger or sandwich. Looks nice enough from the outside but inside is tiny and the floor was soaked by the soda machine. Ok. Overlooking that. It was our first time there, so I didn't know what to expect. I know I didn't expect zero quality customer service. I ordered a sandwich for myself and a burger for my husband while he got the stroller out of the car because there are no high chairs or booster seats (again, ok, overlooking). I wanted to ask if the "kidz" grilled cheese was smaller than a normal sandwich but chickened out under the "omg hurry up, woman" look I was getting from the girl behind the counter. She gave me the total, I said ok, and my husband stepped forward to pay. She walked away from us. She took some guy's drink order and discussed what went into it while we filled our soda cups. Like I said, it was our first time here...because she just walked away and left us there we weren't sure if we were actually supposed to pay then or after. Eventually we asked and got her attention long enough to pay. Went outside to the patio to wait. My husband went through two chairs before finding one that wasn't broken or ripped. When our food came out, she plopped it on the table and walked away. I swear she didn't even look at us. I know she didn't say anything to us. My husband's burger he said was pretty good. My chicken sandwich was pretty standard. Want friendly service or anyone who cares? Not your place. Maybe if you hang out at the bar. The one staff member we interacted with seemed perfectly amiable while pouring a drink. I won't be going back.
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A: negative

Problem: I'm a huge Bandera fan (they have locations in Sacramento and Chicago, among others), and as far as quality and service, the Scottsdale branch of this classy establishment did not disappoint. I LOVE the seasonal veggie platter, which features a veritable bounty of the freshest veggies, cooked to perfection. Try the tuna poke, and pretty much every dessert on the menu if you're feeling decadent (but mostly the banana creme pie, a dish which I used to order and take home to eat in bed... don't judge me). So, my enthusiasm for Bandera is pretty solid. The reason why the fifth star eludes this restaurant is because they have the hardest time managing to seat people on time. I don't mind waiting (they have a bar, so no problems here), it's just something that's worth addressing.
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A: positive

Problem: The mother wanted some vietnamese food, specifically this sweet and sour soup and clay pot fish ( canh chua and ca kho ) so we gave this place a try and was a huge disappointment. When I first walked in, the smell of the place already threw me off. Even at a bad vietnamese restaurant, you get the delicious pho smell but not here, no delicious smell to match the not so delicious food. Anyways we also ordered eggrolls and it only came as 2 in an order and the fresh vegetables that came with it wasn't so fresh. The dipping sauce was on the salty side so was the soup that we ordered so I'm guessing it's a theme. We barely ate the clay pot fish since there was nothing special about it. In the end, definitely not worth the 35 dollars spent there.
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A: negative

Problem: Didn't put the cabin air filter back in and I drove away. Had to come backand everyone stood around pointing at everyone else trying to place blame. The price of an oil change was too expensive. Anything over $100.00 for a 4cylinder is just stupid.
How would this review be described?
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A:
negative