Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: The staff at the Talbott hotel was completely unresponsive when I told them there were a bunch of drunken teenagers playing ding, dong, ditch. The sheets smelled funny when I arrived and were only changed 6 times during my two-week stay. The room service was very slow and the cleaning crew did not replace my soap, but I did notice the contents of the mini-bar diminished every time the maid service had been in my room.

Answer: negative

Question: For a hotel that touts its luxury location in Chicago the Talbot is very poor (think Motel 6 at a Hilton price). Carpet is threadbare and the walls are paper thin. They are so worried about the mini-bar they constantly do these random room checks, so privacy and sleeping in are unheard of. For the prices they charge ($350.average price for two people). It seems like the money spent on remodeling the exquisite lobby, which was happening while I stayed, could have been better spent on better insulation and more up-to-date furnishings for the guest rooms. But I guess the Talbot is more concerned with first impressions than they are returning guests, which I won't be.

Answer: negative

Question: My husband and I were there for a conference and had booked the room thru their website, when called to confirm had us down for only 1 night instead of 4, easily changed. First morning cold,cold shower, didn't complain,next day fine. Phone did not work, called every day to complain, and every day said it would be fixed when got back to room, never was. No dial tone, unable to call restaurant, or call for car or call for room service. Finally, on last night someone came to our room while we were there and did fix it. The hotel is beautiful, rooms great and everyone was so nice, even when I was complaining they were nice. Great gym area also, and love the restaurant. BUT, for the money I could easily find another hotel just as nice with a working phone.

Answer:
negative