In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
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Question: I love the design but have used the product for less then a week and my phone has already cracked. It is great comfort in hand but is not the best when dropped

Answer: 3

Question: Most of the buttons worked when these were new, but never the one that pairs to your device. I was able to get them to pair by starting my music, and using the settings on my phone. Since I bought them last minute before a trip I just went with it. Now, a year later, none of the buttons work. The sound quality and noise cancelling were very nice, but now the volume is stuck at a level only audible in a quiet room... Not really where you need noise cancelling.

Answer: 2

Question: Very nice product no issues putting it together. Everything is solid metal. Not sure why anyone would complain about a plastic screw holding the lightning jack. It allows for stand to adjust to your case to fit on to it. Easy enough looks nice. Cords not being built into or power is a plus in my opinion. Easy enough to replace a bad cord in the future.

Answer:
4