Problem: What a joke!!! This Hertz is THE worst car rental place at PHX Airport. We got there and waited in a line for a short period of time so that we could speak to a virtual agent and get the process rolling and thought we were well on our way. WRONG!!!! Fast forward 1 hour later, waiting with about 40 others in the shared space right outside of Hertz and we finally get our very dirty car. Crayons everywhere. Not washed. Not vaccumed. I realize it's March. I realize you probably have more cars going out then coming in. Don't overbook. You guys suck! I'll never rent from Hertz again. Even the virtual agent we spoke to to get our car rental going said what a joke this location is. She said they need to "get it together". I coudln't agree more. On a side note, mini-vans rock!
How would this review be described?
++++++++++
A: negative

Problem: Eat here with their $10 for $20 Yelp deal or $33 for $60 deal from Groupon. Otherwise, not somewhere I'd recommend. As soon as my boyfriend and I walked in, we noticed something missing: the smell of BBQ on the grill.. We tried the rib tips which were measly, spare ribs were very dry as if they were made in the early morning, baby back ribs were more juicy. Nothing special about the beef brisket or pulled pork. Best thing was probably the chicken links. Dry Mac and cheese. Corn bread was totally lacking any taste or moisture. I had to drown everything in their so-so BBQ sauce. Nothing special about this place. Lacked in everything a Rib joint shouldn't be lacking.
How would this review be described?
++++++++++
A: negative

Problem: Meh. I've had better. Not very authentic and the broth was mediocre. I asked for the Tonkatsu spicy and they seasoned it way too spicy. Not to mention the charsiu tasted very old. Still on the hunt for a real ramen noodle house in the valley! Very disappointing.
How would this review be described?
++++++++++
A: negative

Problem: Service is a joke.....no matter what time it is or how busy it is the line is always 5 people deep!! Hire some check out people please and staff appropriately!!! You're expanding your merchandise, so PLEASE do the same with service!!! Ugggggg
How would this review be described?
++++++++++
A:
negative