Instructions: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
Input: I have loved these headphones for the past few years, and was happy to find them available at such a low price. However, my first pair broke within 2 months. A cable developed a short from one side. Luckily they included a replacement part, but this cost me $18.00.I'm very disappointed in how Sony has treated their customers. Their customer service is terrible. You can go on Sony's web site and look up any problem. If you call support, it tells you, "Sorry, we no longer take phone calls.
Output:
Bad review