Went for complete detail and asked to be called when they had finished. 5 hours later I go to check on my car and was told its been sitting waiting for an hour already with no call. The worst part is that there was still dirt in the vents, grass particles in the carpet, and the seats didn't look any cleaner than when I took them the car. They didn't wax the exterior, clean between the rims struts, or even dry the windows. DO NOT WASTE YOUR TIME AND MONEY. After arguing with the ticket writer, who by the way said he was the manager and wasn't, the manager gave me another full detail voucher. IT WILL NOT BE USED. My 2011 WRX will be detailed by true professional next time. Not a car wash detail place, never again.
How would this review be described in terms of sentiment?
negative