In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

[Q]: This place is depressing, the casino floor is weak, the rooms are crammed and smells like toilet water. If it was located in the ""old strip"" it would be pretty awesome because the rest of that place is shit too.
[A]: NEGATIVE

[Q]: SAD SEASON SUBSCRIBER

I am sorry to say that this place seriously lacks customer service. I am still unable to exchange my tickets despite this being a purported benefit of being a season subscriber. Although they were happy to put me in the cheapest seats with no refund on the price difference, they asked me to pay to sit in seats above my price range because, of course, my price range is not available. This seems like a simple thing that can be done to please your current subscribers. I am quite certain they will be selling my exchanged tickets for more than what I paid.

In addition, the crowd consistently eats during performances with nothing done by ushers. It is seriously worse than a movie theater.

Finally, they sent out the renewal information for the 2014/2015 Broadway Las Vegas series with no seating chart with prices. It appears that my subscription prices have tripled this season and no one wants to admit it. I have been asking for a seating chart with prices so I can make an educated decision for my renewal to no avail. It is unconscionable that they are asking us to renew without giving us the necessary information. One can only surmise that this was a conscious omission.

It seems like they just don't care about pleasing their current subscribers. Unfortunately, they will continue to lose subscribers if they do not improve their customer service.
[A]: NEGATIVE

[Q]: If you can avoid going to this hospital I would STRONGLY recommend doing so. Your wait time in the ER will be at least 2 hours and then another hour waiting for someone to come see you. If they start you on antibiotics, you can expect another 60 minute wait for your medicine. We had a recent incident that I can't go in to for privacy reasons but all I can say is potential lawsuit. Every time I have come to this hospital there is a hassle, staff always takes the path of least resistance, and are sometimes just downright unhelpful.

I have also heard horror stories from other people about Del Webb. I'm normally not a complainer and usually have great experiences wherever I go, but it has been one thing after another with this place. If you can, drive another few miles to Arrowhead, Estrella, or Thunderbird. Even though they are all Banners, Del Webb must not invest in their staff or just don't care but whatever the case is, compassion and care is not anywhere on their list of priorities.
[A]:
NEGATIVE