TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: Kudos to AutoNation! We had an oil change done at another franchise and found our Toyota leaking oil the next day. We took it back to said business and they came up with all kinds of reasons that they weren't at fault. We brought the car to AutoNation, and in less than an hour we were shown that the first place used the wrong type of oil filter. Bravo! faced with the evidence the first place gave us the refund we requested.The indoor theater and popcorn are a nice touch too! :D

SOLUTION: positive

PROBLEM: The room was horrible and the customer service was worse. To top it off, my car was burglarized overnight and no one even offered to assist with calling the police. My advice would be to stay away from this hotel and area.

SOLUTION: negative

PROBLEM: If I could give 0 stars, i would. The only IPA they have is nitro only. This would be great if I liked flat beer. We keep trying to like this place, but had to walk out before we could even think about ordering food because the beer is so pathetic. Please, Westerville, realize that people like IPA.

SOLUTION:
negative