Q: We bought our car from this dealership, along with a very extensive warranty. The warranty covers pretty much everything under the hood and the interior. A couple of weeks after we bought our car (2010 Nissan Versa), the air conditioner started making a clicking noise and working at about half power. We called and made an appointment to the service department. When we got there, the person (whose name I can't remember, sorry), took our info and told us to wait in their waiting area. When he came back he said we needed a new air conditioner blower motor, and they had one in stock. We told him about our warranty, which we brought with us, which details every single part it covers. Without looking at it he told us the warranty didn't cover the part. We looked up the part on the paperwork, and showed him the warranty did in fact cover the part. He then told us they didn't have the part in stock and he would have to order it, and it would take 7 to 10 business days just to order it, and they would call us when it was ordered. We said fine, thinking maybe the warranty specifies use of a certain brand or something. Its been about 3 weeks, we haven't received a call. I called the service department today. The person I spoke to said that he doesn't know who we spoke to, and that our account only shows when we bought the car, no order for parts, not even the service appointment we had. He also directed that I will need to call back on Monday, since he doesn't know anything about whats going on or who was helping us. He then gave me a phone number, and the name of the service manager. He then referred to me as someone else "so the last name is Mata right?", which I said no, gave him the correct info again, and he still said he didn't know what was going on. He gave me the service managers name again and now a different phone number to call. No apologies, asked what was wrong with the car, after I told him the specific part we needed, and that it was covered under warranty, again. His response was that he didn't know what was going on, and maybe someone just didn't put our info in, but that the part wasn't ordered. Every time we mention the part is covered under our warranty, the service people get irritated, and suddenly don't have any way to help us. I guess we'll see what happens on Monday.

A: negative

Q: My kind of food here - seafood steamed/boiled in spicy seasonings with an option for barbecue. This is one of those places where the bigger the group of people the better the value. You order by the pound, you share, and everyone gets messy together. I brought a friend from back East and we both grew up on seafood from the Chesapeake Bay. We were looking forward to blue crabs but they were out. From the remaining seafood choices - and we decided to stick with seafood instead of barbecue - we chose shrimp, crawfish, and king crab legs. Trifecta sauce, mild heat because our server, Dion, said that things run on the spicy side. So, it's entirely possible that ordering Alaskan King crab legs at the angry crabshack and barbecue is a bit of a reach. I didn't care because I have to try them, right? I wasn't disappointed in them, however, roasted and then split and served with drawn butter is just the best way to eat Alaskan King crab legs and now I know. Everything was delicious just the same and cooked just right. Nothin worse than rubbery overcooked skrimps and there was none of that here. I couldn't pass up the sausage four-piece and I'm glad that I tried it because it is excellent. For me it was the most memorable part of the entire meal and I will be going back soon for more. I've got to try the barbecue as well. Whoever runs the smoker seems to know what they're doing with wood and low heat.

A: positive

Q: This was my first time at this location. I was immediately greeted and offered a beverage. My stylist (Angie) was incredibly professional and offered excellent suggestions to accommodate my hair needs. There was no high-pressure sales, just education about products and recommendations. The front desk was also helpful and courteous. Most importantly my cut and color were perfect. I highly recommend this location.

A: positive

Q: Poor old Dynamic Earth, I really can't understand why there are so many bad reviews about it! The first time I visited this place was on a Primary 7 class trip when it first opened. That was a while back now but I absolutely loved it, especially the earthquake, the huge ice berg and the rainforest. After all this time, it's still been a place that's always stood out in my memory and it was definitely one of my favourite trips ever. I was a little shocked then, to find so many low star reviews about it when I looked it up on Yelp. Perhaps it had changed since the last time I was there? So I decided to give it another visit to see what's gone awry. After my second visit to Our Dynamic Earth a few weeks ago, I'm still confused as to why it has so many bad reviews. It's still awesome! Okay, it was better when I was younger but it is designed for children so you can't really fault it just because you've grown up and have lost most of your imagination and childhood spirit. Rather than just strolling around at your own pace, it's designed as a tour where you are transported back to the beginning of time. You are then taken all over the world to experience all the different climates, the ice-berg is still my favourite. You even get to go on a plane, well, a 3D cinema with a flight film. In fact, I think it might be 4D as there's even snow, wind and heat too.Very cool. Definitely one for the kids, but if you still have any imagination at all then this place is great and even if you're too grown up for the tour, the planetarium at the end is beautiful so there's something for everyone to enjoy.

A:
positive