Problem: 1 year 9 months later, I visited this cafe again to see if there are any improvements compared to my last visit. Wow, I'm now begging Yelp to start implement zero star or even negative star rating because this place got even worse. We visited the cafe at the peak dinner time but the place was almost empty, which was not a good sign. Anyway, we ordered different items, mostly steak and prime ribs, none were of any good. When they brought out the food, the meats color looked weird and not appealing at all. They were way overcooked and not a hint of any seasoning. They were bland, chewing, and just plain bad. For my steak, I only took a few bites because I was so hungry. I got a stomachache about 40 minutes later. Even though their food price is average, I considered them to be expensive for the crappy food they serve. TGI Friday charges similar price for steak but at least you get decent good tasting steak at TGI Friday. For service, the wait staff looked so gloom and doom, no one even crack a little smile the whole time we were there. Everyone of them look so depressed, which in turn made the whole dining experience very depressing. Again, the place was pretty much empty and no one came to refill our drinks, the waitress that was serving us disappeared for a long time, so we had to wait quite a while to get our check. Overall, I will definitely stay away from this place, even if they let me eat for free. I'm just surprised that the casino upper management let this cafe get this bad. SMH.
How would this review be described?
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A: negative

Problem: One thing my wife and I try to avoid on date night are big corporate chain restaurants; once I heard that Larry and Guy sold the amazing Eddie V's brand to Red Lobster I swore I'd never go back. However, we had just finished a movie and decided to give it a shot and order what used to be my favorite appetizer of all time, the Kung Pao Calamari. When it arrived, my dislike of big coporate chains was reinforced with a bland dish that I had no desire to finish. My wife felt the same way having had the earlier version. The KPC is not what it used to be when John Carver was the chef before Red Lobster bought them out. I admit I'm living in the past about this dish but it used to be my favorite item I've ever had in any restaurant, no kidding! Back then it was not the rings but a calamari steak, cut into strips and the sauce was much spicier. I think the strips may have been sauteed instead of fried but it's been too long to recall exactly. I had this dish no less than 30 times over a few years since I was one of the regular musicians that played there; every time it was like "I can't believe this is so amazing." That dish had serious flavor but, sadly, it is only a distant memory, like the hot sorority girl I met at a frat party in 1987. To finish on a positive note: our bartender was personable and quick with the wine. She said the calamari was going to be amazing but, if she had tried the "pre Red Lobster" version I doubt she would give the same endorsement. I know there are tons of great reviews for Eddie V's so my review doesn't amount to much in comparison. I just wish the big corps didn't water down great and unique recipes. We'll stick with the privately owned, local places from now on.
How would this review be described?
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A: negative

Problem: Would give them a -5 stars if possible. If you enjoy chinese food don't ever come here! Food was epic failure. We had 3 dishes with rice and the total came up to $55. Seriously... Wth?!? The three dishes golden shrimp, garlic pork ribs and clams with xo sauce. The garlic shrimp was terrible! $20 for 10 pieces and they don't even get rid of the intestines! We fought to not be the one to eat it. The shrimps were so soggy and the shrimp were not very golden. The ribs were fried beyond redemption and were not marinated prior to frying. The only garlic in the dish were a little bit of minced pieces scattered on top of them extra crispy and dried ribs. The clams was the onlu edible dish and it was also only mediocre. This place is a trap. They know customers would never come back so they charge insane prices to stay open.
How would this review be described?
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A: negative

Problem: Being a 9th island girl (Hawai'i to Vegas transplant) I've always been an L&L fan but it's a been a while since I've ate at L&L, not because I don't crave island food but because I've been doing my best to eat healthier. Trying my best. But.... I CAVED IN. *Innocent face*. It's easy to cave in when you drive pass this place several times a week and you can smell the savory aroma of Hawaiian BBQ from the street!!! I've been to this location at least 3 times in the past week! My excuse is, I've been busy moving, so it's great that I can stop in and order a plate lunch after a couple long and exhausting days of moving, without having to search through boxes of stuff for pans and food to cook. I like this location A LOT better than the Stephanie location! This is my new go-to spot for L&L. In this review, I'm comparing the Stephanie & Serene locations b/c it's the only Vegas L&Ls I've been to more than once. The Serene location: It's cleaner, the customer service is friendlier (Aloha-style), the food taste fresh and well cooked, the ambiance feels like I'm back home, in the islands. And I'm bound to run into someone I know, which is nice, sometimes ;). The experience I get at this location is what mainland L&L should be, it will not compare to the original Hawai'i L&L, but this location (in my opinion) is up to par. Also, the obvious fact that this location has more people flowing in and out says something. I use to go to the Stephanie location a lot but over the pass few years the Stephanie location is not what it use to be. Not a lot of people go to that location anymore since they've built several L&Ls around the Vegas Valley. Here at the Serene location, the staff has good customer service, the location is a perfect spot, the food (especially the BBQ Chicken) taste better here, the food is definitely well cooked and consistent at the Serene location. I've had almost everything on the L&L menu but at this location I've had the BBQ chicken plate and the Garlic Fish plate. Both are onoliscious and cooked to perfection. Mmmm... I'm craving both right now. The Garlic Fish is my new personal favorite. A few days ago, was my first time having it at L&L, but it was delicious!! I'm not sure what type of fish it is (see my photo) but I'll ask next time I stop in. The Garlic Fish is grilled with fresh garlic and green onions and comes with slices of lemon to drizzle over when you're ready to scarf in down. ONOLISCIOUS! Everything on the menu is drool worthy but If you can't decide what to get.... get the Chicken Katsu, L&L is most famous for their Chicken Katsu (don't forget the Katsu sauce), the BBQ plates (Chicken, Beef, Short Ribs), or my new personal favorite, the Garlic Fish. Each regular plate comes with 2 scoops rice & 1 scoop mac salad. Get the regular plate not mini it's two meals in one (for me it is) and you'll want some leftovers for later. If that's not enough, order an extra plate for later.
How would this review be described?
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A:
positive