Problem: Just an update on parking. The city took away the pay til' 10 pm parking enforcement. Its back to 6:00 thank goodness. I heard on NPR that the city is freezing this 10pm parking enforcement only until January 1st though. The City Council will be revisiting the times again after that.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: We live in the neighborhood so were excited to see a new place with a huge range of beers open up. The decorations are a bit sparse, but we like to sit on the patio or the conversation areas near the bar, which are perfect this time of year. Yucca chips are personal favorites, as is the gnocchi bolognese. Burger wasn't bad, but a burger is just a burger. They're still adjusting their menu it seems, which I expect any place to do for the first few weeks as they settle in. I really love their commitment to craft beer, especially Arizona beers. $5 pitchers of AZ beer before 5:00 is not only quite a tasty offering, but appeals to my love of all things local. Give OHSO a try!
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: The chicken and fries are excellent. Great "special sauce". I don't expect much from fast food but I know great service as I work in the service industry. The service here is the best I have EVER had from any drive through and even compared to finer dining establishments. There is absolutely no reason not to go to Guthries.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A: positive

Problem: I have been to this location a few times and have noticed some trends. The servers here are kind, but not very good active listeners and not good at following up with guests. I have yet to have received an order that was correct. I have had orders completely forgotten and drinks refilled with the wrong drinks (not water and Sprite, but water and Mountain Dew?). I have had to flag each server I've ever had here down in order to pay my check. Yesterday's visit, my food was lukewarm at best. The mozzarella sticks we had were not melty at all. It seemed as though they had been sitting for some time. When we said we were full as a cue that we were done, but our server smiled blankly and said "that's great," and didn't come back for 15 minutes to ask if we were ready for the check. I have been a repeat customer here due to it's location. Mind you, I don't expect the service that I would get at a steakhouse; I work in the service industry and I understand what our hard-working servers, hostesses, etc. have to endure. However, this is just unacceptable. Listening and following up with guests are basic skills.
How would this review be described?
OPTIONS:
- negative
- positive
++++++++++
A:
negative