I dislike their ordering system. It is redundant and illogical. You order a sandwich and then have to answer questions from three different people: 1. "What kind of bread do you want?" 2. "What sandwich did you order?" 3. "What do you want on your sandwich?" 4. "Is that all? Your order comes to $x.xx" JUST GIVE ME A F**KING SANDWICH!!! I should not be forced to jump through all of these hoops in order to buy a simple sandwich! This is not a specialty or gourmet meal. Slap some meat and cheese between two slices of bread and give it to me. I walked out of Potbelly with a strange sense of deja vu. Oh, that's right. I have already been here when it was called Quiznos! One more thing: your Zapp's potato chips suck. "Hotter 'N Hot Jalapeno" my ass. These are the worst potato chips I have ever had. In sum, Pobelly serves mediocre sandwiches, bad chips, and has a stupid ordering system. Most businesses want to stand out, whereas Potbelly just wants to be like Quiznos. This was my first and last time in a Potbelly restaurant.

negative

Well, 3 years later I still love this place. I don't come here very often since I am not in the area that much. I'm sure if I lived close by I would frequent this place on a biweekly basis. The good news is the owner has done a good job with the upkeep so the place still feels clean and new. The menu is still huge with an offering for every palate. My friend and I ordered 3 appetizers this time and it was plenty for the two of us. Like I've written before, if I lived closer, I would eat here more often!

positive

I really enjoyed Friday evening meals at Mixteca for the last few years. But their focus is now on Friday night partying and it doesn't seem as family friendly anymore. I usually order three full meals for our family and have always been very pleased that the food is so hot, I have to put something under the bag on my lap. But last night, the food wasn't even warm so it all had to be heated up. That's not what I expected after waiting for 20 minutes for my to go order. They have changed the red sauce recently so if you're looking for lunchroom cafeteria reddish sauce with no flavor, this is the place. Although I have traditionally enjoyed their enchiladas, it isn't the same without the cheese being melted instead of just a yellow hunk. Bottom line, this place isn't what it used to be. I'll give it one more try on a breakfast burrito but it may be that they would rather be a bar than a restaurant.

negative

Will NOT be booking through Las Vegas Suites aka Blue Chip Vegas again. TWICE they failed to put my reservation in the system, causing major delays during check-in. The first time I was alone, and The Signature at MGM Grand staff graciously put me in one of their rooms until someone from LVS could be located and found my reservation - causing me to change rooms at about 1 a.m. The second time, my wife and baby had to wait over an hour and I finally had to book a new room from The Signature at MGM Grand. The manager of the MGM graciously offered us free room service because we were so patient. LVS never even contacted me. When I called them to move into the room class I had booked (though they claim I never actually had a reservation), they were not apologetic in the least and refused to give me any discount. I later e-mailed a manager, Krystle, who rudely refused any discount. Let's see: MGM has nothing to do with this but gives free room service. LVS screws up my reservation and rudely refuses any compensation at all. Next time I will book directly with MGM. LVS is losing a long-time, repeat customer. NOTE: The Signature at MGM Grand - the three condo towers - is the BEST place to stay in Vegas. I love it - it feels like home. Just don't book through LVS/Blue Chip Vegas.
negative