In one sentence, describe what the following article is about: This person will not stand in formation with the others in the group. Instead, the leader will shout out some of the lines, giving direction to the group. The leader reminds the group how to conduct themselves during the Haka. A Haka leader should have a strong, fierce voice and speak clearly and forcefully. This leader may be the leader of your sports team or group. Often, sports teams perform the Haka together before beginning a match. There is not a particular number of people you need to perform the Haka, but if the group is larger, then the effect of the Haka is more intimidating and impressive. If you want to perform a Haka with your sports team before a match, make sure you have alerted the game's officials and the other team. If your opponent is the one performing the Haka, watch respectfully with your team. The Haka will look fiercer if your group stands in a formation of some sort, as though you are going to set off into organized battle. Walk from a bunched group into a few lines of people. Give yourself lots of arm room, since you'll be swinging your arms around.
Summary: Choose a leader. Stand with a group of people. Give notice that you're doing a Haka. Spread out into formation.

In one sentence, describe what the following article is about: Let the customer say everything they need to say. If they are interrupted, they may feel the need to start over. Nod to show you're actively engaged in what they have to say and that you empathize with their predicament. Be attentive but relaxed. Look the customer in the eye as they speak. Keep an open mind when listening to the customer. In other words, don't listen for what you think the problem is or might be. Rather, hear the customer out and understand their actual problem or issues. Don't contradict or argue with what the customer says. Even if they are wrong, informing them of their error will only exacerbate their frustration. Do not minimize the customer's complaint. Do not, for instance, say "Sometimes food is a little cold when it comes out. It's no big deal." This will not make the customer happy. For instance, a customer may say, "I was eating my soup and there were several little peas in it which were quite hard." In your mind's eye, envision the soup in question. Imagine the peas. Are they large or small? Round and smooth, or somewhat dimpled? Are they bright green, or more of a pine color? Finally, the texture. Imagine you have several between your hand which are soft and pliant. Several others are hard and undesirable in soup. You will better understand the customer's problem armed with this mental vision. There are two ways to clarify a customer complaint in order to better understand and handle it. The first way is to ask questions about the complaint. The second way is to repeat the customer's complaint back to them in different language. For instance, if you've just arrived for your shift and a customer is complaining about the soup, you might not know what soup the customer is referring to. Ask questions as needed. You might inquire, "Did you have the pea soup or the vegetable noodle?" Don't assume which menu item the customer is talking about; always follow up by asking for specifics as they explain their issue. Once the customer's complaint has been explained, repeat it back to them in different language. For instance, the customer might complain that the food was cold. You could, after hearing the explanation, summarize their problem by saying, "So your food did not arrive at the temperature you wanted it to be at? Is that right?" If they agree, you've listened well and can move on to fixing the problem. Do not smile or laugh while listening to the customer's complaint. Adopt a solicitous, concerned facial expression. Furrow your brow slightly in the center and turn down the corners of your mouth. This will make the customer feel as if you are truly concerned about what they have to say. Even if the customer is using profanity or yelling rudely, do not respond in kind. Exercise patience and compassion. Listen patiently to the entirety of the customer's complaint. If they are being particularly boisterous, direct the customer to follow you into a more private quarter of the dining establishment. There you can continue to listen to their tirade without drawing negative attention to the situation or disrupting the other diners.
Summary: Listen to the guest. Try to picture the problem as the customer explains it. Clarify what the customer says. Stay calm and show you're concerned.

In one sentence, describe what the following article is about: If you don't have a burlap bag, you can use an old pillowcase. Fill the bag or case with compost, then close up the open end. In order to allow the nutrients to leach from the compost and into the water, allow the bag to steep for two to three days. You'll be able to tell it is ready when the water is the color of tea.
Summary:
Fill a burlap bag with compost. Allow the bag to steep for a few days.