Problem: Write a positive yelp review.
A: I went in for a mani pedi combo. They were not busy and began right away. They were not rushed and took the their time. I really appreciated that the nail tech worked hard to get a design just right that I found on Pintrest. To make it even better, the gel selections come with regular polish so our toes and hands can match. Overall, for a first time visit, I was very satisfied. The only reason I am not giving a five star rating is because I've of my dots came off the same day.

Problem: Write a positive yelp review.
A: All around great experience. Everyone enjoyed their meal, the service was great and the atmosphere was gorgeous. *****Tip sign up for their email club and they send you an offer for a free bruchetta quatro appetizer*****

Problem: Write a negative yelp review.
A:
I really wanted to love this restaurant. A steakhouse in this area is desperately needed. Advertised as a moderately priced upscale steakhouse, this restaurant is instead desperately in need of a concept/identity. We visited this restaurant at 7:45 on Saturday. The restaurant was almost most empty. RED FLAG, especially since the owner's other restaurants in the same plaza (which we love!) were crazy busy. The restaurant decor is gorgeous but it definitely does not have the more intimate, classy "steakhouse" atmosphere we were hoping for/anticipated. Instead, it felt much more like an overly decorated sports bar complete with flat screens, football games and loud music which seemed to echo across the expanse of space. Upon arrival, the hostess tried (unsuccessfully) to seat us at a high top table in the bar. I guess she just assumed we were there just for drinks?? After being seated in the overly large open dining room, I asked to see a specialty drink menu. They don't have one. "The drink menu is still being worked on". Big miss as liquor is where a restaurant makes its profits.Interestingly, there were only a couple people seated at the bar. The menu was also a surprise as it seemed more geared towards appetizers/salads, burgers, and sandwiches than steaks or other grilled dinner entrees. There were a few high priced steaks/grilled meats on the menu but they appeared as an afterthought. Seeing this, we decided that this restaurant was more of a "bar" than a place where we should consider dropping $33 for a filet dinner.So,very disappointed, we opted to go with the steak sandwich which ended up taking very long to come out of the kitchen despite the lack of guests. The sandwich was bland and disappointing. No taste, at all. Where is the seasoning or the "special sauce" to bring attention to your kitchen? I could have (and should have) made this sandwich at home as it was just a thin grilled piece of meat with a slab of cheese melted on it along with the normal LTM combo on an overly large, dry roll. The steak sandwich at Jersey Mike's is far better tasting than this sandwich for less $$. My husband ordered a side of "corn off the cob" and it had a vinegar taste??? As a side note-While waiting for our meal to arrive, another table was seated. While they ordered immediately, they appeared very agitated as they waited approx 45 min for their food to arrive. Our check for two drinks, soup, and two steak sandwiches came in at a hefty $74. So much for "moderately priced". To survive, Black & Blue has a lot of work to do. Most important, they need to decide if they want to be a bar or a steakhouse. Then, they need a better menu and a chef who can cook. I don't see this restaurant lasting long as it is operated today.