Choose your answer: is the following review positive or negative?

Do your windows need a good cleaning? I know that ours did when we moved in - Luckily, Jared took care of making it happen; he hired Novice! I came home one day to find Lyndell (Novice is his company I believe) cleaning our windows... Jared didn't tell me that the window cleaners were coming ahead of time, but I guess that's not such a bad surprise - good thing I didn't get naked with the window open before I saw him though! Lyndell introduced himself and I realized he's the same guy that did work for some other people we know... He did a really good job and our windows looked sparkling clean when he was done. Hopefully they will stay that way for a while. It did cost $95 for Lyndell to clean all of the windows and doors + other glass and mirrors in our new place which I thought was a tad bit expensive... especially when Jared stuck me with the bill! If you are in the market to have your windows cleaned, Lyndell at Novice is experienced, professional and talented... you can tell he's dedicated to his business by his hard work. Give Lyndell a chance - just make sure to tell your roommates ahead of time so they are not surprised like I was when they see a 'Peeping Tom' cleaning the windows! Seriously, I would not hesitate to hire Lyndell / Novice for my future window cleaning needs!

Possible answers: a. negative b. positive
b.