Problem: I had an earring stuck in my helix piercing and needed it removed for school. Both employees I spoke/worked with were extremely friendly. I walked in without an appointment after calling to see if they could help, and I didn't have to wait long. I was super impressed by how clean the entire place was. Although I had nothing pierced, if I ever decide to pierce anything again I would for sure come here.
How would this review be described?
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A: positive

Problem: Too crowded and overheated during peak times after work, and they charge you unnecessarily for two months after you quit.
How would this review be described?
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A: negative

Problem: I've been to Lillie's 3 times, and each time had the teppanyaki. Be advised there are only 2 tables, so it's wise to make reservations. I found the servers to be appropriately enthusiastic, something that is a staple at most teppanyaki joints. Each time, I get a mixed dinner which contains some combination of steak, chicken, lobster, shrimp. I find at Lillie's the chefs are more skilled at cooking the steak to the requested temperature. Also, my shrimp/lobster has never been tough or overcooked. The service is quick, I never went wanting for another beer, but the service does not take away from the action. You get quite a meal for the price, if you are downtown I highly recommend it if you are looking for a different dining experience.
How would this review be described?
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A: positive

Problem: From the menu, it seemed that many of the steaks were not even premium-priced but very overpriced. The steak I ordered was okay, they overcooked it from the medium rare I ordered. The one thing I enjoyed was the mashed potatoes they served as a side. Service was okay at best. If you are going here , make sure you make a reservatoin.
How would this review be described?
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A:
negative