Problem: We had lunch at this place on X'max Eve, it was such a disappointing lunch given the food was not served 30 minutes after we finished ordering. After calling the manager the food was finally on the table but apparently there is something within this restaurant. The manger was friendly but the waiter at our table was showing us some attitude after manager was called up. So, service-wise, it was such a failure. Food is okay, just like any other red lobster place, but please keep in mind that waiting for 30 minutes is never acceptable.
How would this review be described?
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A: negative

Problem: I will never set foot in this place again. I have never seen a bigger bunch of pathetic a-holes grouped together in my life. You would seriously have to pay me to get me back in the door.
How would this review be described?
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A: negative

Problem: I don't want to share the details of my experience, because some people come to expect it. I will just say that the Manager, Ken Murray, and another employee went above and beyond anything that was expected to help me out of my situation after the shop was closed. Thank you so much. You have a customer for life.
How would this review be described?
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A: positive

Problem: Cheap prices, decent food, friendly staff. I had the General Tsao's, added a side of veggies and an iced tea - came out to $8.30. My friend had the Kung Poa Chicken with water and he was out the door for $5.40 (less tip). I gave this place 5 stars for the friendly staff, great price, and decent food.
How would this review be described?
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A:
positive