You will be given a definition of a task first, then an example. Follow the example to solve a new instance of the task.
In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

My cat won't touch these. My dog, however, chews them and makes a mess all over the carpet and I can't get the shredded sticks out! Messy. Waste of money!
Solution: Cat hates them
Why? It's a correct summary because the owner's cat hated the product.

New input: The computer was defective. I had 2 IT specialists see what was wrong and they told me to send it back. My other HPs always started up quickly and never had a problem. This is the first time I experience this difficulty with an HP computer
Solution:
The computer was defective. I had 2 IT specialists ...