Problem: Chips and salsa were great I got 2 cheese enchiladas one red and one with ranchera sauce when it came out I had one green instead of red but they caught it before they brought it out and brought a third red a few minutes later. The ranchera was great went with the cheese perfectly. The green would have been better with chicken or fish. Tons of food didn't even eat the third but the red sauce is tasty. Left overs are great. Will be back sometime.
How would this review be described?
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A: positive

Problem: great hot chocolate and biscotti. the gelato rules too. They are always fast and helpful. The interior is great. I have only been their twice but I will definitely be back again.
How would this review be described?
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A: positive

Problem: I have mixed feelings about this Service Center. Mostly because I only go here when it is necessary (usually when I've missed 3 delivery attempts). This is WAY across town for me and you have to time it so that you don't get stuck in 485 rush hour traffic. I wish there was a more "central" location in Charlotte. I would hate to live in the Huntersville or University Area and have to go down here to pick up a package. As far as the service goes, the people were pleasant.. I was in a bit of a rush since I decided to give up my lunch break to drive 30min down 85 to 77 to Westinghouse Blvd... and yes, I work up in the University Area so it was about an hour round trip. There was an elderly lady that totally jumped the line in front of me and was on her cell phone trying to get the right zip code for Japan - OBNOXIOUS... totally tainted my trip, but at least I got to leave before her. In the parking lot, I gave her a long "western movie" stare and drove off. She was probably oblivious, but in my mind I made my point.
How would this review be described?
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A: negative

Problem: Was truly looking forward to this stay. Booked over the phone since I was not able to book multiple rooms. Was promised a king-sized bed in each. When checking in (Longer than it takes at LAX--and on a Monday) was told there were none available. Asked if they could apply my Senior discount, and was told that there was no such thing. I said I don't know what you're talking about, look at your website. He then came back and said you're already getting a 30% discount and the senior discount is only 10%. I said that's not true. The rate I paid is 17% less than what your site quotes as your "Regular" rate. The site also promises a Senior discount on top of the rate you select. Could he apply it now? "No sorry, once you've checked in I can't do anything." I'm not quibbling about their prices per se, but their dishonesty and lack of respect for their guests. Go to someplace honest!
How would this review be described?
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A:
negative