The service is horrible... the drivers have terrible attitudes and they do not conduct business in a professional manner. By the way if you get bus 2054 and a driver by the name JD Samuel he is the worst.... do not book them for your shuttle needs. As they do not handle the situations at hand even after you've called superiors.
How would this review be described in terms of sentiment?
Pick your answer from: i. negative. ii. positive.
i.