Annoyed! I usually love Francesca's and love their great customer service but this morning I came by in a hurry on the way to a wedding venue (I'm doing the hair for the wedding) to get a dress and some accessories last minute. I called ahead of time and the voicemail said they opened at 10:00. I got there at 10:05. Nothing. 10:10. No one. I called the contact number twice that was in the window (which too said they open at 10:00) and no one answered. Finally at 10:25 I couldn't wait any longer and went and grabbed a dress from Charming Charlie. Not going to lie, I'm pissed. Francesca's is usually my go to spot and now I will never come back to this one.
Is this review positive or negative?
OPTIONS:
(i) negative;
(ii) positive;
Answer:
(i)