Problem: HORRIBLE!!!! Took a tour of facility on West Ann Rd. today (9-14-12) in the afternoon; the fact that the facility offered a web cam option was the main reason why I was excited to tour facility for my three year old daughter BUT during my tour both the tour guide and I heard what sounded like an adult yelling coming from the "baby room", only to discover that when the guide opened the door the teacher yelling at the kids was busted; tour guide told the teacher (Ms. Stormy) that a parent was being toured and that both staff and parent heard her yelling, the teacher responded by stating, "Oh, I didn't know." Ms. Stormy/teacher was asked to leave the room and was called to the director's office. I was horrified by my observation and saddened for the small ones who had the look of fear in their eyes. As a parent, my heart aches for all of the parents who rely on that child care center to care for their children only to not know what takes place at that facility despite the web cam option. I appreciate the fact that the staff were very apologetic and reported that the staff's behavior was inexcusable but I truly believe that if one of their own staff (tour guide) did not hear the teacher yelling, I am not confident that the staff would have taken my concerns/compliant seriously. I am not sure that Ms. Stormy is going to face the consequences for her horrible action(s) of yelling at innocent, vulnerable children. **Had to check a star to allow posting when center deserves none.
How would this review be described?
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A: negative

Problem: I was here for a bachelor party with 12 guys, they got us in as soon as they could sat us at a good table and we had a good time. we went walking around and discovered the upstairs patio and asked if we could have our party moved there. They did with no hassle. Good times were had. We did have one of our boys get kicked out and security was courteous and helpful.
How would this review be described?
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A: positive

Problem: This place has very tasty food and a good little atmosphere, as well as stocked with good beer.HOWEVER I think it is a little over priced for a hot dog and beer joint. Also it is lacking in proper seating. Could be a lot more enjoyable with more atmosphere. If you don't mind paying a little extra and finding your own place to eat, then by all means enjoy these delicious hot dogs and (overpriced) drinks.
How would this review be described?
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A: negative

Problem: Beware! I bought a printer from them 3 months ago, ran out of toner cartridge literally in 2 weeks and have been unable to order a replacement cartridge because they are on back order and don't when they will have it again. After waiting 2 1/2 month I finally found it on frys.com again, they gave me there word they have it in there warehouse but do not carry in store. I went to buy 2 on frys.com and wanted to use my gift certificate and was told I can only use it in the store (which they don't carry it). After pleading with two supervisors Victoria Gonzalez and Ms. Gloria Bonitas to allow me to use the gift certificate for all my inconvenience, they were rude and unwilling to help. The customer service sucks over there. They are to quick to take your money but don't want to help. I will be returning the lemon they sold me and never shop there again. Staples appreciates there customers and they will be getting all business from now on. Fry's has the worst return policy anyway, we'll see how long they stay in business with there higher than mighty attitudes.
How would this review be described?
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A:
negative