Q: positive

A: It's a GREAT day to shop when you can donate $5 to charity, get 25% 2 nice shirts, and get such fantastic service! While I am not crazy about mall shopping, Macy's has yet to disappoint. Bought 2 Calvin Klein shirts at about 1pm. I wish their receipt had the guys name on it at the counter. His service was 5 star all the way!

Q: positive

A: Z Greek is consistently delicious. Zervice is as good as you will ever find ordering from a counter. Portions are huge. They skimp on nothing. Gyro's are just wonderful. You can't go wrong with any menu item at Z's.

Q: positive

A: Rad, chrome and red, amazing prehistoric fish-tanked Oriental dining hall aesthetic. Large lazy susan full to overflowing with condiments (fish sauce! oil based chili that isn't as hot as it looks! etc) and utensils sitting in the middle of your table. Decent selection of tofu entrees and apps, but the veggie pho is where it's at. Ever since our Viet-training-wheel event, I've been semi-obsessed with vegetarian pho and have had it at a number of queen city mainstays - but Saigon's is best, has all the correct additions, and is almost the cheapest. So that's awesome. Other than that, the menu is ok but less extravagant than BT's or LV's. Those guys set a high bar, and there it is. But as they do not have a vegetarian pho option, I will drive out here to order Saigon's. Happily.

Q: negative

A:
Apparently I'm one of the few. Bought a new RIA 1911 here the day after Christmas. I didn't dink around wanting to see and touch everything in the shop; I knew what I wanted and didn't waste time. Did the paperwork, paid cash, out the door in less than an hour. Except that the gun was assembled with incorrect parts, making it impossible to take down for cleaning. I took it back it the next day and asked them to confirm that I'm not an idiot. They said they'd send it back to Armscor for repair. They didn't say that they were going to sit on the gun for two weeks before sending it back. "We had to wait for authorization from Armscor." Funny, when I called Armscor for a status check that same day, they didn't say a word about that to me. OK, so after two weeks, AZ Firearms finally gets around to sending my gun in for repair. I hear nothing for another two weeks, and I post a rant to one of my forums. A moderator sends my complaint to Ivan and Gene at Armscor, who immediately jump on the problem and fix my gun, admitting that their QA had screwed the pooch. They shipped it back last Wednesday (side rant: according to UPS, Wednesday + 2nd Day Air = Monday). It arrived this morning. Having worked for an FFL, I know exactly what's involved in processing incoming and outgoing firearms, so I gave AZ Firearms three hours before I pinged them. "We have a shop full of people. We're working on the incomings and we'll call you when it's ready!" It's now 1715 and they close in 45 minutes. Every gun shop in the entire US has had a shop full of people every day since November 2008, so don't give me that excuse. Logging the incomings, unless you're talking about shipping levels on par with SHOT, doesn't take all damn day. If it does, you need to hire more help and/or streamline your process. What you don't do is tell your customers that you're too busy to deal with their piddly-ass warranty work.