In this task, you're given an article and an answer. Your task is to generate the fill-in-the-blank question for this answer based on the given article. The blanks are always at the end of the question, and can be filled with more than one word or phrase.

Let me give you an example: Article: Homework can put you in a badmood , and that might actually be a good thing. Researchers from the University of Plymouth in England doubted whether mood might affect the way kids learn. To find out the answer, they did two experiments with children. The first experiment tested 30 kids. Someshapes were hidden inside a different, larger picture. The kids had to find the small shapes while sitting in a room with either cheerful or sad music playing in the background. To test their mood, the scientists asked the kids to point to one of five faces, from happy to sad. Children who listened to cheerful music tended to point to the smiley faces while the others pointed to the unhappy ones. The researchers found that sad kids took at least a second less to find the small shapes. They also found an average of three or four more shapes. In the second experiment, 61 children watched one of two scenes from a film. One scene was happy, and the other was sad. Just like in the first experiment, kids who saw the sad scene acted better compared to the others. The researchers guessed that feeling down makes people more likely to focus on a problem or difficult situation. Not all scientists agree with them, however. Other studies argued that maybe, that cheerful music in the first experiment distracted kids from finding shapes. While scientists work on finding out the answers, it still might be wise to choose when to do your tasks according to your mood. After eating a delicious ice cream, for example, write an essay.
Answer: whether mood affects their learning ability
The answer to this example can be: Researchers did experiments on kids in order to find out _ .
Here is why: It is clearly mentioned in the article that to the check effect of mood on children is the main purpose of the experiment.

OK. solve this:
Article: I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run merely to suit the firm, the system, or the union. There seems to be a deceptive new motto for so-called "service" organizations --- Staff Before Service. How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there was not enough staff on duty to manage all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied "at times when demand is low". It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of "efficiency" and replaced by coin-eating machines which offer everything. Not to mention the tea-making kit in your room a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for "service". Can it be stopped, this worsening of service, this growing attitude that the customer is always a trouble? I angrily hope so because it is happening, sadly, in all walks of life. Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.
Answer: have become victims of modern organizations
Answer:
The writer feels that nowadays customers _ .