Choose your answer: is the following review positive or negative?

The food is good BUT BEWARE of the conniving ways they use to get more money out your visit. First, when the bill is brought to you there will be a service charge of 15% added to your check, after tax, even if there is only one or two in your party. This is NOT disclosed on the menu or anywhere else in the establishment. And, if you pay by credit card, the customer copy nor the merchant copy will reflect that they have included this "service fee" Second, I knew of this little scheme when I visited there so I was prepared and gave the additional "tip" as cash. But, lo and behold, when I received my credit card statement they had added an additional amount to my bill AFTER I left. I called to question and was told that if the tip is not adequate they add more!! WHAT???? When I told him I left the tip on the table he said he didn't know that but "now you know how we do things." I have filed a complaint with the BBB. I hope this review will make others more attentive to their bill and credit card statements.

Select from the following.
(1). negative;
(2). positive;
(1).