What is the sentiment of the following review?
(Arizona) We have used Super Shuttle for the last five years, approximately 6-8 round trips to and from Goodyear to Sky Harbor in Arizona. The last few trips have been bad. This last trip was the deal breaker. The driver had stopped and talked to a supervisor. We could not hear anything... but the supervisor stopped the conversation. Driver got in the van and we went for a dangerous ride. He flew down the highway tailgating cars and 65 mph on the side streets. My husband is a very laid back person. He was outraged. I wouldn't write this review if this was an isolated incident... the drivers are getting worse every trip. We took Yellow Cab for our return trip to airport. Super Shuttle was $40 for two people. Yellow Cab was $36.50. NO MORE SUPER SHUTTLE. We went through all the right channels with Super Shuttle call customer service... a case number... and a detailed survey. The email from Super Shuttle stated that they couldn't help us at this time.
Choose from:
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negative