Problem: Terrible service on our second visit. Made a reservation and was seated on time. Waited for 20 minutes without seeing a server. After 20 minutes, we got up and asked the bartender to send a waitress over. The waitress stopped by for 30 seconds to say she'd be right back. After another 10 minutes, we got up and walked out. From our first experience, the food is average. Incredibly overpriced for what you get. The real experience is the stadium seating (which has a $100 minimum per person at game time, fyi).
How would this review be described?
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A: negative

Problem: Genuinely surprised at all the good reviews on here, after telling friends and fam about my verbal review I wanted to make it official on Yelp. The beer was awful, I had been told by many people on the beer culture of Charlotte that it was but I had to find out for myself. I have a deep rooted love for Noda Brewery, Birdsong and a high respect for Triple C and Old Meck, and Heist's beer makes our town's brewers look bad. Food was good, tasty, and impressive, but I got only four of the Parmesan Garlic Tator Tots. Note to owners, no one who orders Tots wants only four, regardless of quality. I rarely write negative reviews, so here is more good: service, top notch. Decor, lovely. Sorry, back to negative: pricey, a bit pretentious and how do you screw up a red ale? I'm a homebrewer, that style might as well be training wheels! I'd go back if I were with work people who didnt like beer and were paying for the food. Otherwise, I'm getting a better burger at Jack Beagles down the street with a better beer to boot, then going to Noda brewery for the real draft.
How would this review be described?
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A: negative

Problem: This is the saddest review that I will ever give. Most of you remember going to the old Civic Center, in fact, going there in August, getting up early, making the long line to get tickets for the Broadway shows, or when Itzhak Perlman came around (sigh, that's still one of the top nights of my life...), and seriously, it was a JOY having such a fantastically old building, so much character, so much value. Then they go to invest millions of money Madison doesn't have, and make this GOD AWFUL building made out of glass. Ok, so the decor is not the important part (although HELLO... modern much, in the midst of lovely brick buildings is NOT good), it's the experience. WHICH SUCKS by the way. I've been both a member of the audience as well as a musician performing. As an audience, it SUCKS to pay ~$90 for good seats on a show, and BARELY being able to hear the performance. Sound engineering FAILED MISERABLY here. As a performer, backstage is deplorable and quite inconvenient. Save your money, and go to Chicago for good shows. Sadly, Madison's trick to push all the students out of the downtown area, and move in the Yuppies is failing, or maybe the yuppies don't have good appreciation of music, and as long as it costs a lot it *MUST* be good...
How would this review be described?
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A: negative

Problem: Awful customer service, very rude and disrespectful, too. Where is the manager here? We were not happy when we left and will never come back again. No eye contact, no greeting, argue back at customer. Bullied and classless ladies, unbelievable....lol Their manners are awful and no customer service whatsoever. Out of spite, the sale associate refused to give us our military 10% off. How low can one go beyond that?
How would this review be described?
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A:
negative