This is a bike shop totally interested in customer satisfaction. I purchased a pair of capri type bike pants that go over my knee on 10/31/13. I decided that I didn't like my knees covered and never took the tags off. On 5/2/14 I brought the pants, with my receipt, back to Pro Cyclery. I was extremely surprised at how gracious they were in processing my return. I left the store with 2 new pairs of shorts which I am anxious to try out this weekend. They have a great selection of cycle clothing and gloves and they want you to be happy.
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(2).