TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: My friend and I stayed for just one night, and loved the hotel. It had an awesome water feature in the hotel, and great large bar. Like all Hyatts it had a very comfortable bed, lot's of pillows, and large bathroom.
Polarity: Negative

SOLUTION: false

PROBLEM: Review: What I thought was going to be a romantic Chicago Weekend turn out to be lackluster. The Swissotel Chicago per their website seem to tout itself as a luxury destination well much to my surprise it was not. First my reservation was messed up instead of getting "the classic room with a view" we were put in what I guess is their classic king. The view was nothing to write home about. When I called the front desk to complain about the situation I was told their was nothing they could do since the hotel was booked solid. I asked how could this happen when I got a confirmation? The clerk simply said "probably a glitch sorry is there anything else I can help you with?" At the point I hung up the phone as I knew our romantic weekend with a view was not going to happen. When we checked out I told a manager what happened and He said there was nothing we can do sorry" I expected a little more customer service from them since they think of themselves as a luxury destination.
Polarity: Positive

SOLUTION: false

PROBLEM: Review: We stayed at the Swissotel for a three day weekend, and were disappointed to see the construction when we arrived. Is it just me, or is this information not clearly stated on their website? A giant tarp where a lobby should have been was pretty weird and unwelcoming. The room itself was fine. More bland and generic than the "European elegance" claimed on their website. The lack of hot water, was definitely not fine though. There were a couple pluses to our stay at Swissotel. The location is good, the bed was comfortable and the room was clean. These few good points certainly did not redeem our experience, and I wouldn't pick this place again, even post-construction.
Polarity: Negative

SOLUTION:
true