I read the reviews from prior people before writing this. They must have stepped up their game, or the people writing them were diva's. I've been through Vegas 40 or 50 times in the past 10 years and this is my first stay at the Hard Rock. I won't stay anywhere else unless they give me a damn good reason to. We stayed in the HRH tower, had the view of the planes taking off an landing, We had a King Suite for an Unbelievable price of $290 for 5 days. The bed was UN-FRIGGING-BELIEABLE!!! 2 TV's, GREAT room service, Super cool staff except for a waiter in the Mr. Lucky's that I wanted to bitch slap. Everyone else - regular folk who like to smile and make it happen for you. My wife & I were not just a number. It was Mrs Caruso's first time in Vegas, so we went over to the strip, up to the old part of town, and just generally had a good time, but in spite of going through all the other casino's, we'd come back to the Hard Rock and look at each other as we walked in, and said ""home". Because it was for us. Christina, who was our 1am casino waitress seemed to intuitively know when to chat, when to stop by to check on us, and even refused a tip with a smile, saying she was ok. Nicole, our Check out gal, was phenominal in making everything smooth and seemless for us. Santo's, the Valet from Melbourne was a Great reference for my wife to help illustrate some of the differences between Vegas service, & Australian service (which is almost non-existant). My wife, is also Australian, and we currently live in Brisbane. If you've made it this far in my review, you know the rest of the story. We had a great time, it's a Great hotel, and it's made that way by the people that work there. I highly recommend it here. We won't be staying anywhere else.
How would this review be described in terms of sentiment?
OPTIONS:
(a). negative
(b). positive
(b).