Problem: The staff are unfriendly except the young man this morning. Not one smile from the 2 girls... they only serve breakfast in the a.m. although i am unsure why i couldnt get veggie bowl unless the rice wasnt ready?? My kid had the bacon breakfast burrito, said it was ok. You can get a drink and guac added to your meal for 2.99 but no chips so unsure what the point of the guac is... wont be back even though i come to the airport 2-3 times a year... not because of the food, but because of the 2 girls... the airport is miserable enough....
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A: negative

Problem: I love the curly hair bartender she is so nice and fun!!
How would this review be described?
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A: negative

Problem: I had a braised short rib special and it was melt in your mouth delicous! The corn was very good as well. I was not happy with the chips, but the salsa was okay. The stand out for me was their delicious margaritas! I will go back for those alone!
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A: positive

Problem: very disappointed in their customer service. i've used them for my internet for over 2 years now, and never had ANY serious issues,... until i moved. apparently, they cannot handle people who move to a different apartment within the same apartment complex. first, i tried to schedule the change of service online (which was a pain in the ass, given that their site isn't set up to handle these requests AT ALL), only to get a "cancellation" email the next day. i called the customer service number listed in the email, only to find out that they needed to "research" my situation and would get back to me. well, they did,... around 7 that night. they told me everything was set up and i was good to go and that my service would be switched over when i moved in two weeks. i kid you not, 20 minutes later, i lose my internet connection. so, AGAIN, i call their customer service line. I finally get connected with someone in their tech support area who claims that there must have been some sort of "mix up" and explains that who ever had been helping me had shut off my service in my current apartment right then and there. he fixes it. he tells me that I, THE CUSTOMER, will have to call them the day that i move to "remind them" to change over the service. 2 weeks later, i'm all moved in and i give them a call... they have everything up and running immediately. i find it funny that they charged me 20 bucks for this, btw. everything is ok until about a week later, when i spontaneously lose service again. so, i put in ANOTHER call. THIS TIME, not only do i apparently have TWO accounts, but my modem wasn't registered in their system anymore. why is transferring of service so difficult for them???? so again, mister tech-guy goes in and fixes it, after i read him a bunch of serial numbers, etc. so i think, FINALLY, this is done,... right? WRONG. i get my bill. 85 bucks. 49.99 for the service, 19.99 for a "self installation fee" (aka bullshit charge), and 15.00 bucks for a "partial month' of service (aka another bullshit charge). there WAS NO PARTIAL MONTH. so i end up having to call on this twice. the first time, they swear to me that this charge was removed and that the paper bill that i was referencing was not current and that it wouldn't show on my online bill. when i go to log in and the charge is still there online, i give them YET ANOTHER call to get YET ANOTHER answer. apparently, even though i paid in full the month before and they're billing me for part of a cycle that hasn't even completed, AND there was no overlap in service between the two addresses, they still have to charge me the extra 15 bucks this month... only to give me a credit next month. how about THIS, dip-shits... if i'm calling to complain about your stupid charges,... how about you just freaking REMOVE them? i think i've just about had it with this. your website sucks, your customer service sucks, and your bullshit fees suck. why the hell do you put your loyal customers through this crap?!?!?
How would this review be described?
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A:
negative