Choose your answer: is the following review positive or negative?

What a joke. I booked this hotel through Jetsetter.com. Picture me checking in when the front desk person announces because I went through Jetsetter I will receive no services while staying in the room. That means no towels, no turndown services, no cleaning of the room. In essence for $505 I get to camp out for three days. What a joke. I even put my light on requesting services but their communications with staff must be excellent because I saw NO ONE in the three days I was there. My fiends at the Cosmo and Aria would call everyday and ask if I needed anything. I would tell them I just went shopping for toilet paper and towels and now I was going to vacuum. The hotel is nice, just don't book it through Jetsetter. I contacted Jetsetter and was told the NO SERVICES was in the contract. I have it in front of me right now and trust me when I say nothing is said about NO SERVICES. Just heard Tripadvisor just bought them so I would be careful. Cheers, Barry Cioffi

Options are:
+negative
+positive
negative