Problem: We booked this hotel as a package deal from another website paired up with a Military Tattoo show tickets. I wanted to stay at George hotel, but booking just the hotel via hotel website was very pricey and also tattoo ticket was sold out the day we wanted to go. So, buying this package was a great deal as we got a better price for the hotel and also was able to purchase the sold out tattoo tickets. This hotel was very classy and comfortable. Room was very plush, love the high thread count sheets and the bathroom was spacious and very clean. When we checked in, we had a choice of the room in the front or toward the back. The receptionist told us that if we like quieter environment we should chose the back room as the street gets noisy at night as there are many dance clubs and restaurants etc. Thanks for that advice we had a very quiet room and good night sleep. Breakfast buffet at this hotel was amazing. Quality of the food and choices of the food we got was excellent! Haggis, blood putting, eggs, bacon, cheeses, cold ham, sausage, pancake, waffles, pasties, juices, cereal... you name it, it's there. We had a rental car and it was very hard to find a parking on George street, near impossible. Driving an unfamiliar rental car on the wrong side of the street through unfamiliar road, looking for a open parking space was like juggling triplets and trying to cook and change diapers and answer the phone at the same time! Very difficult. We tried to ask if we can double park and bring in the luggage after checking out, but the bell boy was never around and concierge was not helpful at all. So, good luck finding a parking spot and don't move your car if you got a good spot.
How would this review be described?
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A: positive

Problem: This location is the WORST! Staff is completely RUDE and disrespectful! I go to this location a lot because of the drive thru. Everytime I go I ask myself why did I come here again! The slowest drive thru in the history of driver thru's! Today I waited in the drive thru line literally 10 minutes - and there was only ONE car ahead of me! That was just after 11:00 am. The sign advertises on price but every time I go they charge me a different price when I get to the window! Today I was not having it, I was only paying for what the sign on the price advertised. $4.49 for the Mango Magic smoothies and 99 cents for whey protein. Somehow they calculate this to be $6.30! THAT is the most I've ever been charged. The idiot guy at the window said well that is the price and I argued with him and said well the sign says something else and I'm only paying what the sign says! He got what he called was his manager, some young girl who was just as rude as him and said well they changed the prices yesterday. Ok well, thats not my problem. The price on the sign says this and that is all I"m paying... she continued to argue with me. At this point I should have just drove off. But she said she's give me a discount. I don't want a discount, I only want to pay what the sigh says. So long story short I paid $5.18 . That is LESS than what the sign says... but whatever, I paid it and got out of there. Needless to say, I will NEVER use this location again, that was the last straw! The only good thing I can say is that the smoothie was blended well and tasted good. As for service and courtesy of the staff, I'd give that a ZERO stars if I could it was that bad, and its consistently that bad, this isn't a one time occurrence, which is why I'm finally writing a review! Bad service one or even twice I can overlook but when its consistently BAD EVERY TIME I GO THERE I gotta give a bad review! How about getting someone in from the corporate office in there to see what the heck is going on and replace the idiot kids you have working there!
How would this review be described?
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A: negative

Problem: They do a great job here! It's clean and professional. Walk-ins are hit-or-miss, in the sense that they may not be able to accommodate you on the fly, but it's well-worth the extra effort to plan ahead and make an appointment. (or, at least call when you have the thought: "Hey! I want a pedicure.") In addition to a great manicure and/or pedicure, you'll likely be treated to a complimentary shoulder rub while waiting for your polish to dry: a GREAT bonus!
How would this review be described?
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A: positive

Problem: Everything is over-sweet. No resemblance of real Asian food.
How would this review be described?
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A:
negative