I decided to have my sons 3rd bday here last weekend, so this review will be about the "party" side of Peter Piper Pizza. When we arrived the tables were decorated, they had plates, cups and balloons all set up. I met with my party planner and started getting the ball rolling. I got the pizza for the kids ordered; started getting the tokens cashed in so the kids could play and the guests started arriving. When you reserve a bday at Peter Piper you are only allowed to reserve in 1 1/2 hr time blocks, not any longer. When I made my reservation a week and a half prior I called the location about the time constraint. I voiced my concern on rushing my sons bday party over just an 1 1/2 hour span. The associate told me that if we needed more time they would just move us to an un reserved table and it shouldn't be a problem, they assured me there would be room. THIS BECAME A HUGE PROBLEM! Not only was my party planner rushing me the whole time, my son didn't even have that much time to play. Having a group of 3-5 yr olds, they take a while to eat, it takes a while to round them all up while they are playing and it takes a while to open presents an 1 1/2 isn't enough time for a party. The kids got to play for maybe 30 minutes by the time the pizza came out, they were still eating when the planner came up to me and said cake and ice cream are coming out. I had to tell him no to wait so the kids could finishing eating. 15 minutes later he brought out the cake and ice cream. After getting all the kids back to the table then singing happy birthday the planner came over and told me I had 5 minutes. I had to rush passing out cake and ice cream, on the last few slices, the planner came over and started clearing the table in front of everyone. I was literally pushed of my table in the middle of serving cake and ice cream still. He said he had to set up for the next party. My planner didn't even help me move my things or presents, I had to get help from all the other guest to cram our whole party into one little booth. At this time parents began getting frustrated, because there were no open tables because all the other reserved parties took the open tables, so there was no where to sit, eat or put presents. At this time I got very frustrated and just decided to call it a day for everyone was getting annoyed with there not being any room for anything even though an associate assured me there would be room if our party was not done with the party. Its very frustrating trying to celebrate a child's birthday when all that is happening is you are being rushed and then kicked off your table. I have to shove my son in the booth, rip open his present say thank you to everyone, pack everything up and leave. That all happened with in 15 minutes. It was awful! Since there was no room for anything I had to start taking extra pizza, cake and presents to the car so people could sit and visit (the few people who decided to stay) at this time the associate followed me out thinking I was leaving without paying. At this point I kind of lost it! I told the associate I had to leave the party to move all of my things and would be back in to pay for the awful experience momentarily. I think I scared the young boy which I apologized for when I cashed out, I was just very frustrated with the whole situation. I paid my bill, gathered the rest of my things and left with my son. I think Peter Piper needs to re-think their party packages and their time limit. I requested respectfully more time and they assured me I would be fine and I wasn't. My sons bday was nothing but a rushed mess (which he doesn't care he is 3) but me my family and the other parents had to go through the rushing and hassle. The last thing you want for a bday is being rushed and hassled! NOT FUN! The one good thing was the food! Pizza, wings, breadsticks, ice cream..... was all very tasty (the little bit I had time to snack on while running around)
Choose: was this review given positively or negatively?
Options are:
a). negative.
b). positive.
a).