In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: This used to be a great company to work with. The products were made well and the service used to be outstanding. Now buyer be ware. I have had nothing but headaches with my orders. First was with the drapery order I placed in July. My drapes still are not up because of one debacle after another. First some of the hardware didn't arrive, then it came in the wrong finish, then the didn't include as stated drapery hooks and they are back ordered till Jan. 2014. Then hung a pair of drapes and the other pair for another window in the same room wasn't the length stated, then I called to have the right length sent. Oh sorry mam, they have been discontinued you will have to take down the pair you just hung and order something else and by the way it is going to cost you an additional $200 dollars. 4.5 mos. later I am still dealing with their screw ups. Ordered a very a very large and heavy coat rack. A friend and I worked on this for 3 hours, it should have taken no more than 30 min. We could not get it together because it didn't line up. Sorry mam, you will have to pack up this very large and heavy item and set it out to be picked up. Have spent a lot of $$$$ and would have had better service and products had I gone to Walmart. They used to be a great company, I have been brought to tears and all I have gotten is a smug and condescending attitude. When I complained to one of the online managers and explained my disappointment with he had no sensitivity to all I have been through and at one point even tried to point the finger back at me. At one point told him I would be telling everyone I came in contact with and the internet media how horrible my experience has been, his reply "" Do what you have to do!"" Wow, were has customer service gone?
A:
NEGATIVE