I am officially not a fan. I went here tonight with some friends to see Tangled. We get stopped at the door and they ask to search my bag. First off, searching bags of customers have gotten a LOT of theaters in trouble, even sued. THESE SEARCHES ARE ILLEGAL. It's called privacy invasion. So good job there. Secondly, even if I am carrying snacks (which I was - let's be honest, those prices are extortionate even for a "dollar" theater and there's not too many vegan goods) I was still going to buy popcorn - that story will come in a moment. Debate about the ethical reasoning of bringing in snacks all you want, but I don't want anyone searching my private property unless they are actual security or police. So we take our snacks back to the car and go into the theater. My friends go to find a seat, and I stand in line for some popcorn. Note that there are no signs saying CASH ONLY anywhere. (NOTE: my friend paid for the movie so I didn't notice at the box office if signs were there or not.) When I finally get to the counter after 7 minutes of waiting (seriously the staff was working like they were underwater) I am told they don't take cards, but I can go to the ATM off to the side. Are you freakin' serious?! Why the hell would I go to an ATM when all I want is a small popcorn? There should be signage so I didn't have to waste my damn time. This subsequently put me in an awful mood for the rest of the time I was there. As for the theater - when they shut off the lights you can't see a thing. It took me 2 minutes to find my friends. The sound quality of the movie was not great and I could hear every single person munching on popcorn and slurping drinks. So not enjoyable. Kids running around screaming and crying as well - overall a complete disaster. Treating your customers as criminals is not okay in my book, and I can assure you I will not be back here - I would rather pay the extra dough for stadium seating, debit card acceptance, and not having my bag searched (it wasn't even a big bag!). And that's saying a lot from someone who likes spending her money on shoes. Shame on you, Tropicana Cinemas.
How would this review be described in terms of sentiment?
negative