Input: What would be an example of an positive review?

An example of an positive review: Finally found and went to this place the other night and I was soo happy I did. The place is off of Stetson and is located on the back of all the shops, over looking the canals, hence the name. Inside the place it is classy with a rustic touch so its good for a romantic date, a night out with the girls or with the guys, or a family night.. Just a heads up, there is a runway, so if your are wanting a romantic date you probably want to figure out when they do their shows... Back to the important stuff.. Service was good, our waiter gave great advice, was able to answer our questions, and came back to check on us. Also they have the back-up servers, which I love because that means that as soon as my food was ready it came right to me, instead of sitting and wait for the main server.. Another good thing our waiter told us is that everything in the restaurant is fresh, except the grapefruit juice, they make their own pasta, sauces, juices, even down to the sweet and sour mix at the bar.. Drinks that had a book that you could choose from, which was a little intimidating, but they just got voted as best place for a Martini so they must be good, I stuck white a glass of wine.. They are kind of expensive, but that is not really a shocker for Scottsdale's restaurants. For food we started with the Ahi three ways the group I was with loved it, even I tried it and I'm not a fish person, and it was good. We also got the Tuscan Bread Salad, one of the best salads I've ever had. Main meals, I got the Grilled Chicken layered pasta.. I loved it. It tasted fresh, it was the right size, and not a over powering taste to it. The only bad thing about was that the pasta was was in long wide strips, so trying to get it on a fork was a little hard, but it was worth it. Other people at my table got the bass, Mahi tacos, and snapper, which they all loved, no complaints. For Dessert we got the peach cheesecake (very, very good), the Chocolate layered cake, and sorbet, also very good. So overall the place was amazing, would for sure go back, it is on the expensive side so be prepared to spend a lot on dinner. Also if you look at the menu that they have posted online it doesn't have all of their menu items on it, such as the Chicken pasta..

Input: What would be an example of an negative review?

An example of an negative review: I have to agree with the other reviewer. Pb normally has excellent customer service but this store has none. I have gone there twice now to purchase a glider for my nursery, first time I couldn't get anyone to assist me even after I tracked someone down, the second time I returned to give it another shot the sales associate knew nothing about the products and couldn't tell me what style it was that they had on display, I asked if there was someone with who was familiar with the products to assist me and there wasn't. When you are spending a good amount on some furniture you want to make sure your questions are answered and you are ordering the right items, I guess I'll have to find somewhere else to purchase from.

Input: What would be an example of an negative review?

An example of an negative review: Let's get this out of the way first - the food was OK, but just OK. At best, it gets 2 stars. Mexican food for gringos. What was really awful horrible heinous was the service. The evening started out well enough. The hostess said the wait for a table would be 15 minutes. We went to the bar and ordered margaritas (the upgrade from the house one). Before the bartender finished making the drinks, the hostess came to take us to our table and said she would have our server get the drinks. We were quickly served chips and dips. This is when things fell apart. It took at least 15 minutes to get the Margaritas. However, they were really delicious! The waiter did not come back to take our order for another 15 - 20 minutes. It took at least another 30 minutes to bring the food (soup and an appetizer plate). During this wait, a different waiter came to take our order and a kitchen person tried to give us the food that belonged to another table. When we did get our order, it had errors - my husband was given a cup of soup although he ordered a bowl and the guacamole never arrived at all. During all of these waits, the bus boys continuously asked if we needed anything but seemed powerless to do anything other than bring more chips. We ordered a second round of drinks and these took even longer to get. When we did get them, they were not what we ordered. When the correction was made, they were so tart they were undrinkable. Our server apologized profusely because he knew he provided poor service, but honestly, I don't think he was the problem. He seemed to be stressed and running all the time. There seems to be a serious lack of organization and training in general. I see the reviews for Serranos are mixed. We know we won't be going back anytime soon.

Input: What would be an example of an negative review?
An example of an negative review: We were visiting family in Scottsdale and they took us to dinner at this location, because they like Pita Jungle and because this was supposedly one of the original, non-franchise locations. In their words:"this is the best Mediterranean food you'll have. And their vegetarian food is amazing." Maybe I'm spoiled with Greek, Lebanese and nouvelle Mediterranean food establishments on the East Coast, but I was prepared to be amazed. No such luck! The Patio was full on the lovely evening we went there and inside was cold and very loud, with the industrial decor doing nothing to make conversations easy. The friendly hostess made sure we had our own nook (can you please re-upholster the banquettes or change the seats, they are uncomfortably worn out) and left us to wait for our server. It took a long time for water to appear and even longer for our server. We ordered drinks and a plate of what is commonly known as meze (appetizers) with warm pita to share while we were deciding what to get for dinner. Amazingly, they charge for each pita above the two that come with the platter. And two is not enough for a shared plate. Our wine finally came out, gingerly carried by our server with fingers on the bowl - yuck! The platter of appetizers was underwhelming: 2 falafel, deep fried into oblivion, some passable tabbouleh, slabs of feta, 2 rice filled grape leaves, which were so uniform that they must have been industrially made and finally spoonfuls of hummus, tzatziki, baba ghanoush and ratatouille (?). The dips were okay, nothing you couldn't buy in any decent grocery store these days. The ratatouille was a far cry from it, and not even close to the Mediterranean "Ghiveci" you can get in Greek, Turkish, etc. restaurants or make at home. The chunks of zucchini were big, the rest nonexistent and in a thin, bland sauce. No sooner had we dug into the appetizers, that our main dishes show up and the server and busboy hustle to make room for them. In other words, say goodbye to whatever you wanted to mop up with pita on the appetizer platter! Our serve got half the orders wrong, but by that time we were really hungry. Not only did the server argue with us about what we ordered, we were cowed into eating what was placed in front of us. The vaunted Shrimp Paesano special was one pound (yes, one pound!) of noodles with four measly shrimp on top and shreds of some vegetables. The fish on the salad was raw, not seared and my lavosh portobello pizza deserves a sentence of its own. Nice crisp crust, good mix of cheeses and tomato slices, basil (not herbs, as in the menu) sliced and not chiffonaded, but here was the kicker - the mushrooms were in thick slices, they were raw and the olives scattered on the pizza had pits in them! When finally summoned over, our server offered to have the kitchen cook the mushrooms. Having read about what might happen to food that goes back, I politely declined. In the end we got free dessert, a nice touch and both the rice pudding and the baklava were tasty, albeit run of the mill. We like our family, so we agreed with whatever they said, but even my husband who will pretty much eat anything shook his head.