What happens next in this paragraph?

How to handle hr issues
Attempt to handle issues with coworkers directly before going to hr.
When an issue arises, talk to the other party before going to hr. Not only will your hr rep expect you to have attempted to resolve the issue, but you may find that a conversation fixes the problem.
Pick from:
a). For example, one coworker may perceive another co-worker's complaints as being unfair or impolite. This issue should be addressed, provided that it does not come to a snag or cause disagreement..
b). For example, if your hr rep asks for changes and you disagree, you may suggest addressing the problem by saying, " i'm not sure if you understand the limitations on computer programs. " Set up a meeting with a hr rep..
c). Write down what you want to say ahead of time so that you don't get off-topic during the conversation. Say, " yesterday when you cut me off during the staff meeting, you prevented me from sharing my ideas with the rest of the team..
d). Before handling an hr issue with the hr specialist, consider reaching out to hr support group. Talking to hr support group members helps you become familiar with the effect of focus and interaction on your work..
c).