My husband and I go to Chipotle at least once a week for their grilled steak salad. For us it is a satisfying meal, especially if you ask for extra lettuce. Here's the problem with this particular Chipotle location and if it happened just once or twice, I wouldn't say anything but it is EVERY SINGLE TIME. There are very few ingredients to manage, a few meats, a few bean choices, two rice choices, fajita, and a few toppings. Every time we go there they are behind on keeping up with refilling their trays. So, you get started making a salad and they are almost done and bingo - sorry, they are out of steak or sorry we are out of fajita. Or sorry - we are out of dressing we will make some. True they always say, no worries it's on the way, and you wait and wait while your salad gets cold and soggy. (It's supposed to be a warm salad). This time, they were out of fajita and they just pushed our salads aside and said the fajita would be right up. That was odd because there was literally no one in the cooking station behind them and certainly no fajita being fried up. When I mentioned it to the server, she looked at me sort of annoyed and went back herself to start making it. I just said "look" at this point you really need to remake the salads because they are ruined. So after she finally came out with fajita (barely cooked), she willing remade the salads. Fine. Now it's time to go through the salsa, sour cream, etc. section as you make your way to the cash register. My husband said, salsa, corn and light sour cream. So what happened? The server put a huge ladel full of sour cream on top of his salad. My husband said, why did you do that? I said "light" sour cream. We asked for the manager. Trouble was, the kid that made the sour cream error was the manager! They offered to remake our salads and we just walked out. They don't listen, they don't stay on top of keeping their ingredients filled. They weren't understaffed either. It's just this location. We went to another Chipotle in Mesa and it was just fine. Everyone listened to the customer. They didn't rush you. Heck the Gilbert location wasn't even crowded so you can't say, the kids were stressed. They just don't listen and push you through the line too quickly. The whole point of this place is supposed to be the ability to customize your meal. Oh - and by the way, most of the Chipotle locations we go to keep their A/C turned down way too low. Big waste of energy and most of the people I know who go here agree!
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negative

I used to come here a lot. It sucks that I did, but it was convenient and the shaved ice was very traditional Chinese/Taiwanese style, which I craved for. However, Tea Station's ill-mannered service and absurd prices bring this place down to 2 stars. I would give them 1, but it's not like I've found a hair in my food. 1) Service: I don't know what it is with the attitudes of these girls, but it seems like they wake up on the wrong side of the bed every morning. If food service isn't for you, find a new job. Don't expect us to deal with your unpleasant attitudes; it truly ruins the dining experience. 2) Food: Mediocre at best, yet they charge ~$8 for a tea and has a $5 "sit down" price? What is that? Don't waste your time here. There are much better places around Chinatown to satisfy your boba/shaved ice cravings.
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negative

Before I start let me say I don't drink beer. I went with a group so my review might be useless to you beer fans. Does it help that those in my group seemed to love it? Comfortable seating? Yes. Regular tables, high-tops, and couch seating. Clean bathrooms? Yes. Soft drinks for non-beer drinkers? Yes, and mead. Who has mead? Food? Hmmm, microwave hot dogs and nachos. But there's a popcorn machine in the corner plus they encourage you to have food delivered and even have a variety of menus available. Service? Great. Parking? PLENTY, which is what this place has BIG TIME over Four Peaks.
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positive

When first reserving a room at the inn I thought ' what a perfect location, just south of University on Mill Ave. you really cant get better then that for a night out on Mill.' One slight problem crossed my mind, no picture on the website. After arriving there I now understand the lack of photos, the place was a dump. The cost of the room was far too high for what this motel has to offer, ($106/ night, and that's with a AAA discount) After checking in I walk to my room to find the beds had not been made, there were towels on the floor and the room smelt as if something had died and been left there for days, I of course requested to switch rooms. The next room I received had one working outlet, the light switch didn't work, and I had to have my key fixed by the clerk 3 times. Also the service there is horrid, the front desk clerk may very well be the rudest man I have met in a extremely long time. After all this they also charged my credit card an extra $200 two days after I had checked out. Absolutely awful!!!
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negative