Q: I was there, along with family (including 2 kids ages 7 and 8), for a four day work/play stay. We reserved a villa to accommodate the four of us. The good points: (i) the villa was comfortably sized and had a full kitchen; (ii) the food -- both in the Pinon Grill and from room service -- was well made and tasty; (iii) the staff is courteous, helpful and go out of their way to do things that are above and beyond; and (iv) the grounds are lovely and well maintained. The bad points: (i) the place is very dated and it is clear that the main hotel and the villas have not been renovated for a long time -- probably since the early 1980s, judging from the decor; (ii) the villa we stayed in was quite run down -- the blinds are bent, missing pieces so that people can see right into the master bedroom, the TV is an old, old model (but worked fine), the carpet is shabby; (iii) the plumbing in the second bathroom backed up twice; (iv) room service dishes not cleared for two days even though they were called every day and promised to do it each time; (v) at night in the living room, hundreds of black flying midges swarm along the ceiling above the lamp - it was disconcerting; and (vi) housekeeping is lackluster and they forget to stock things like toilet paper. Having said that, the price charged was very reasonable and the hotel is in a nice location with access to nearby running trails and urban parks. The kids actually loved the place. On balance, I would not go back - I am happy to pay more for better accommodations and no plumbing problems. OPTIONS:
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A: negative

Q: Wow- adorable house but that's where it ended. We skipped dessert at lunch to go over here. Giant mistake. First- the place was empty so busy was not an excuse. I ordered iced tea and a slice of pie. Hubby ordered coffee and pie. Hmmm- where to start- pie was ok but slice was teeny tiny. Literally- 3 forkfuls . Tea and coffee were delivered after pie was finished. There was an apology - waitress was new- didn't know to serve drinks first. I honestly though they'd comp drinks but no - $15.00 . When I walked in, I texted a friend and said we have to try this adorable place. No way- big rip off!!!!! OPTIONS:
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A: negative

Q: great kabobs! OPTIONS:
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A: positive

Q: Not impressive. Adequate service, but for the price the menu items lacked attention to detail. No guarana. Feijoada is not very authentic. Pao de queijo a bit heavy. Meats were a little bland in flavor. Salad bar had good variety, though. A little limited selection in the meats compared to other similar Brazilian steakhouses. OPTIONS:
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A:
negative