Problem: What would be an example of an positive review?

Answer: Got here around 7pm, the cashier got to us fast, asked if we knew what to do, and we were on or way to snag some yummy Mongolion Grill food!!! There wasn't a long wait in line to grab food, or a long wait for them to cook your food! The resturaunt is clean, and the interior is roomy and doesn't feel cramped. They have vanilla, chocolate, or the vanilla chocolate swirl froyo in a cup or cone included with your meal. The on on McClintock can't compare, but they are usually backed up with families. Since this location is a little more "hidden" you can enjoy a quiet night with family or friends while you enjoy your meal :)

Problem: What would be an example of an negative review?

Answer: Overall - mediocre at best. This time we had baked wings, meatballs and pretzels. The food is ok - service is spotty, slow even. (I waited for quite a while to be acknowleged then nearly twice as long to be acknowledged again to place my order - I had to re-order the pretzels; just a little disconnect there) The beer selection is pretty good but these days, that's almost a standard. I am certainly confused about the theatre atmosphere...

Problem: What would be an example of an negative review?

Answer:
Since the owner offered to make it right I have improved my rating based on his interest in customer happiness, I always try to be fair.