Detailed Instructions: You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
Problem:It was my second time here and sat in the same servers section and both times worse service.

We were greeted very nicely and got seated 3-5mins after.

Our server, I don't quit remember her name she came around got drinks and food order but then was gone for 45mins. Food runner brought our food she came to tell us to cook and we tried cooking the miso salmon and mushrooms for 15mins and it was still cold. We had to flag down the hostess because server was no where to be found. Oh and we asked for soy sauce which took 30 mins to come out and then she said she had to make it. I mean really?! As our food wasn't cooking the rice was getting cold sitting here. At last I had no choose to get a manager.

General Manager Karnsten was amazing. He understood, apologized and helped us. Brought in orders. Checked up on us.

Our server came to check on us and she said she will change the grill and once again was gone for another 45mins. Mr. Karsten came to the rescue and did it for us.

Overall don't sit in this lady's section or you will have the worse service ever. But general manager Karsten knew what he was doing and keeps the place running. Any problems ask for him and he will help you out
Solution:
3 stars