Can we draw the following hypothesis from the context (see options)?

Context:

No Records<br>Molly had recently moved to a new city. She was trying to visit her new doctor. Unfortunately they couldn't find her medical records. She called her doctor and was able to retrieve them. Finally she was able to finish up her appointment.

Hypothesis: Molly was reluctant to call her doctor.
Select from the following.
a). Yes;
b). It's impossible to say;
c). No;
b).