Problem: Thanks to Groupon for encouraging me to go to here. You order and pay in advance very much like a fast food joint. The cashier was very friendly and explained the menu with her choice of favorites. She described the brioche as a big bun and I didn't want a lot of bread. Wish I had ordered it instead of the sesame because it really wasn't that big. I did a "build your own burger" and asked for all of the veggies to be on the side. When it was served, it had all of the extras on the burger and just as another Yelper mentioned, the bottom bun was a bit soggy. Overall, it was a very good 1/2 lb burger cooked just the way I asked. The fries were good. I was stuffed afterwards. I love a good burger and glad to know that I can get one close to my home. I'll go back. NOTE: the smoke in the casino and restaurant was covered up really well, but when I got home, my clothes reeked of smoke. That could be a deal breaker for me returning unless I get a burger to go.
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A: positive

Problem: I like Westgate. Who knows if it'll last as a Glendale/Arizona destination for outdoor excitement for bored Phoenicians, but I hope it does. Unfortunately, the new Mama Gina's Pizzeria isn't helping. Is there a better time to test a restaurant than when they're dead at 4:30PM on a Wednesday? They should be both: at their best and thankful they have paying customers to pay their salaries. And at this time, there were three times the number of cooks than customers...so, that means, it was JUST me and my mother in the (INCREDIBLY SMALL) dinning room and six of them. Surely, six employees behind the counter couldn't screw up a simple pizza, right? What is that old phrase about too many cooks in the kitchen? They spoil the soup? Fine, switch that to pizza (AT A PIZZERIA, no less) and you'll have this generic place. Don't be fooled by the "New York Style," 'cuz it ain't thin. Don't be fooled by the high prices, 'cuz it ain't chic. They use stock cheese, pepperoni and ham and they burn the bottom crust. So, why did I pay $22 for a 16" + just two drinks? Because the place looked good when I attended a movie at AMC Westgate? Looks are deceiving. Trust me: this place is mediocre at best. The service is good, though the waitress sat in the dining room eating a salad while I waited patiently for her to refill my iced tea. I'm not into gourmet pizza - GIVE ME the GREASE, GRANNY! - so I was a little hesitant entering this restaurant, which, by the way, stated they're CLOSED on one side of their establishment, yet OPEN at another entrance...that should've been an indication of their insecurities. Luckily, the absolutely mediocre food swayed me from eating epicure pizza. Though it was not the worst I've eaten - I have ordered that $5 Little Caesar's (counterfeit) pizza deal, after all - it was sooo "okay" that I simply cannot recommend this place to anyone. Even "New York" pizza lovers. Don't go. You can do so much more with $22 and your time.
How would this review be described?
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A: negative

Problem: HoRriBLe experience. First, arriving in Las Vegas on a Thursday morning and I had at least a 35 minute wait in line. Famished by the time we were done but trusted the agent was assigning us the right car when he confirmed "Mid Size car right?" When we picked up our Chevy COBALT, I was disappointed with its size but too famished to consider if we were getting ripped off, I was even more disappointed when we tried to leave and we were told to go back and find the right car. Our car was parked in the WRONG SLOT. The rental process was a 1-1/2 hour process! Driving around Vegas with friends who ALSO received a COBALT from Dollar at HALF the price, confirmed it was a COMPACT car - not a mid-size. Called Budget Customer Service (National #) and they confirmed it was a COMPACT car but only offered a 10% discount-received no apology and it became obvious they bait-and-switch as common practice. They requested we resolve it at the counter (great-THAT counter) when we return the car. Called back customer service the next day to resolve our reimbursement over of the phone instead and the agent couldn't find my car per the Contract # this time. Her severely broken English and unhelpful mindset made it impossible for her to locate our contract (didn't even ask for our name at any point) but insisted we find some RA # that didn't exist. Had to resolve the discount after returning the car but went to the Fastbreak counter and waited my 15 minutes. The guy gave me my 10% discount but also tried to make me feel like he did me a favor by telling me "your car is 1 hour late but I removed the charge." Oh yeah - after the 1-1/2 hour start - he better!
How would this review be described?
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A: negative

Problem: Lots and Lots of interesting cupcakes much were tasty some were not! The decor was awesome I really liked it!
How would this review be described?
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A:
positive