Q: negative

A: After waiting in line for some time I left my items and left. One customer was waited on during this time. There was a problem and the cashier just kept hitting the same button over and over. Never mind she should ask for help as there were 5 of us in line. Other cashier tried to help, which stop her from serving the other customers in her long line. What I don't understand, it is the dollar store, what could be the problem, is it all 1.00. To many dollar type stores in town to deal with such horrible service

Q: positive

A: Summary - Upscale hotel with some service deficiencies Pros - Great views, modern attractive suites, comfortable bed, excellent spa, easy to get to room (compared to other Vegas Hotels). Nice soaking tubs that fill up fast. Cons - Hit or miss service, below average valet service, pull out bed as bad as they get. The rooms are clean, comfortable, quite and attractive. The panoramic suites have great views of the city - the city corner suites aren't quite as nice but still have good views. The spa at the hotel is one of the best anywhere. There is no casino in the hotel (which is actually a plus for me) so it is easy to get to your room without walking through 500 yards of smoke before making it to the elevators. There is a short walkway that connects the hotel to the Bellagio and the Aria is about 100 yards away for gambling and better food. If you have a car you will be required to use the valet service, which is horrible at this hotel. On our last trip we were there 5 days and when we tried to call down to have them bring out our car they never answered the phone. One time we wanted to run across to the Aria Hotel to grab a quick coffee and asked went to the valet desk to ask them to bring out our car so we could pick it up in 20 minutes - they refused. When we checked out of the hotel we brought our baggage and valet claims to the bell desk, who told us we couldn't give them to the desk and had to go flag down someone outside. Bottom line is that the employees weren't helpful - especially for a hotel that wants to be upscale. We never waited less than 10 - 15 minutes for them to bring out our car. The good news is that if you don't drive to the hotel you can bypass the valet. Housekeeping was generally good and the staff was friendly. The only exceptions were occasionally (3 times during a 5 day stay) they would show up at our room to bring us things we didn't order. This really wasn't a big deal except one time someone at hotel called after we explained that we didn't order any plates and in a demanding voice wanted to know exactly what we ordered. "Nothing" we explained again - it was really weird.

Q: positive

A: Boyfriend got Bento B (garlic chicken, ahi, spam, rice, and fried noodles). For spam, that was the most flavorful slice he's had. The garlic chicken wasn't overpowering with garlic, but still had great flavor. I had regular saimin with a spicy tuna roll on the side. The saimin was normal; I liked that the noodles weren't overcooked. The spicy tuna roll was good, with a good chunk of tuna in each piece and the right amount of spice. Lastly, we shared butter mochi. Which oddly is like biting into a stick of butter, except it's delicious. The service was friendly and helpful, gleaming with aloha spirit! We want to try malasadas and creme puffs next time.

Q: positive

A:
Incredible food. A nice laid back, but very chic place. It was a special treat at the end of a great trip through Canada with my fiancee. This is the type of place (lads) that will get you far with your significant person of choice. It is not, however, a typical slap up meal. This is a high end foody establishment that a person of class would choose for a meal. The portions are not huge, it is about the flavor and artfully combined ingredients. Once again YELP users pointed me to the right place. You have NEVER let me down! The special loving attention that I received from my love when we got to the hotel was also extremely memorable! Thanks!!