Q: positive

A: Great time seeing the store. Not much to buy but shirts or silver of the guys, I like a regular pawn shop to buy at but it was fun to see the store. It is a art museum with famous artist displayed. They should have one of the stars there because even though they conduct business they could be there to sign autographs and make it more enjoyable. I might of bought a bobble or shirt for them to sign and get my picture taken with them. Once here it is old hat so I won't be back to see it again. but great memories.

Q: negative

A: DO NOT TAKE YOUR CAR HERE!! They put 4 new tires on my car instead of 2 and it took 5 hours. Instead of crediting me or fixing it right then, because they did not have time, gave me coupons for a free oil change. I brought my car in for an oil change at 8:30 in the morning and at 10:30 it was still parked in their lot untouched. They lack professionalism and are extremely rude to customers.

Q: positive

A: Great customer service!!! We brought our mini van in to have some scratches in the paint looked at. They were able to buff them out & didn't charge us a thing! They also fixed a problem with our drivers side door that we had, for free without us even asking them to...they just noticed it & fixed it. Soooo nice of them! You just don't find companies with this kind of customer care anymore! Thank you Red Mountain Collision!

Q: negative

A:
The staff was too busy hanging out with each other to help much. And when I asked about a certain beer, what kind it was, they couldn't answer / did not care. They did offer Cincy-style chili but the place was so lackluster I didn't dare try. Not much more to tell you. Not worth the visit. Not going back.