Q: I will NEVER in my life stay at this hotel ever again. Let me begin by saying, "Who goes to Vegas for a relaxing vacation??" If you want to relax, go somewhere quiet... people go to Vegas to gamble and party. My friends and I decided to stay here because it was the new Hotel on the perfect side of the strip, plus we'd already stayed at The Palazzo, The Venetian, Caeser's Palace, Planet Hollywood, The Hard Rock, MGM, and Paris. All of which were good if not great hotels. Our suite at Encore was ridiculously small for the amount we were paying (you can get double the size anywhere else). But it was at the end of the hall where there was really only 1 room to the left of us. . We were in the room a total of maybe 3 hours before we went out to the club. In those 3 hours we got 3 noise complaints because of the music that was playing while we got ready. REALLY??? Again, who expects it to be QUIET in Vegas. Then when 2 of my friends came back to the room early, they ordered room service that didn't come til about an hour and 15 minutes later, when they told them 45 minutes. Then on top of that, the change didn't come until 2 hours later, when they said they would back up with in in 10 minutes. So, I come back to the room at about 4:00 am, about an hour later a manager knocks on the door and tells us that 2 of us need to leave the room because we got another noise complaint!! Really, seriously... I hate to say it again, but we're in VEGAS. Luckily, my friend's boyfriend had a room at Planet Hollywood so we just went over there. I may be a little jaded thinking that most people party when they come to Vegas, but I don't think it's practical to actually try and get decent sleep at an early hour here. I've been out to Vegas more times than I can even count and have never experienced anything like that before. We were booked for two nights, but checked out the following morning and stayed the next night at The PALAZZO (BEST HOTEL IN VEGAS)!! The only good thing about Encore is its club XS. It is a beautiful venue, but if you want an awesome Upscale hotel, that won't give you a hard time I would recommend any other hotel on that side of the strip (such as the Palazzo, The Venetian, or Caeser's Palace).

A: negative

Q: We were here for lunch during a weekday. The food isn't bad, but the service makes the whole experience 2 stars. We waited for almost half an hour for two sandwiches and two smoothies, and the place was empty! If you don't mind repeating your order 3 times and having them mess up/forget your order, you could give this place a try. Since we usually don't have more than an hour for lunch break during a work day, we will NOT be coming back. Never.

A: negative

Q: They took the potato skins off the menu :(

A: negative

Q: I loved the Go Deluxe room and if it wasn't for it being super cute and cheap I'd knock this sucker down to one star cause the Room Service is god awful. 3:00PM: Arrive and call for extra towels, blankets, toilet paper, pillows and cups. 5:00PM: Call again for the same items 7:00PM: Call again and I'm flipping pissed this time because I said it's been 4 hours since I've gotten my items. They told me that it'll be right up within the hour. 8:00PM: STILL NOT THERE. So I got my ass down to Guest Services so I could speak with whoever was in charge of Hotel/Room service but they said that they don't even have that! WTF? WHO THE FUCK AM I SUPPOSE TO COMPLAIN TO THEN? So I had them call those fuckers again and they were like "Oh apparently you only called once?" So I flipped out on them too. I even told them the times I called and how I was patient with them, allotting them at least 2 hours to get the shit up to the room. Anyways the guy said I could write a letter to them and they'll see what they can do. 8:45PM: We got our stuff but the bastards forgot the blankets. I've been to TONS of hotels and I've never had the shittiest hotel service ever. SO STUPID! Even Hooters was better with their service but their rooms were gross hahaha.

A:
negative