The only reason I gave this hotel one star is because 0 stars are not available. I booked this hotel thru hotels.com & it's been the biggest nightmare in my life! I called for 2 weeks to change my reservation with no avail, I finally cancelled & stayed somewhere else because they never changed the dates...after 3 phone calls and 2 emails! So I ended up paying over $100 because these people can't figure out how to change a reservation! Don't use hotels.com it's a rip off!
How would this review be described in terms of sentiment?
A). negative. B). positive.
A).