Problem: I'm struggling to figure out why I am rating this four stars instead of five. I guess that five stars is perfection and nothing is perfect, right? We (me, wife, and my parents) at here on Sunday, August 2, at 7:00. We reserved via OpenTable and were promptly seated in a very nice location. Even though the restaurant was busy the tables on either side of us were kept empty until we were leaving, which was a very nice touch. My wife and I, and my parents, were celebrating our wedding anniversaries, and I noted this with OpenTable. This was communicated to the restaurant and they treated us very nice. The service was extremely good. Each table is assigned three people: a head waiter, an assistant waiter, and a buser. All were very polite and professional. The buser was a bit green but that is OK; her mistakes were very minor. The head waiter was exceptional - I don't remember his name and I feel bad for not being able to call him out and recognize him here. The second waiter was also very good; again, I forget her name. Very good bread was brought to the table and a complimentary appetizer was served to us that consisted of a very yummy chicken salad. My wife and I ordered the table-side Caesar salad and it was worth the $30. The table-side preparation is neat to watch, and she did a great job with it. The entire salad is made from scratch at the table. This Caesar goes right to the top of my list as my very favorite Caesar and almost makes up for the beat-down I got at the Palazzo's craps table right before dinner. My dad ordered a shrimp cocktail that looked excellent. My dad and I both had the boneless rib eye and my mom and wife split the filet. It was all good; in fact, I could have used a smaller steak. The waiter said it was 14-16 ounces but this was definitely bigger. For sides we ordered the asparagus, which I don't eat, and the small potatoes with garlic, which were very good. I had a root beer float for dessert - I liked the fact that there were some old favorites on the dessert menu, including peach cobbler. With two bottles of wine (at $65/bottle) we spent over $400 (before tip) on dinner but all agreed that it was money well spent. About the only negative is the couple who brought a very small child (6 months?) into the restaurant with them. The baby wasn't doing well and cried somewhat - shame on the parents.
How would this review be described?
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A: positive

Problem: Hello, We came in on Friday night at 6:30pm and wanted to sit at the bar area and asked if they could clean off one of the many dirty tables since he just cleaned off one if the tables for someone else. The host said he was told don't clean off the tables because they were too busy in the bar to take any more guests. So we were instructed to wait for a seat in the main dining area. I couldn't believe what i was told. So five tables sat dirty on a Friday night. Jack
How would this review be described?
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A: negative

Problem: - Overrated - Expensive - Hipsters Three strikes and you're out, Caffe Paradiso.
How would this review be described?
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A: negative

Problem: Et tu, Aria? Seems like this hotel has joined the long list of other resorts that have thrown away customer service, simple common sense AND appreciation for their paying customers customers. I was there for EDC Weekend (June 8-11) and, I have to agree with my fellow yelpers there, that the check-in fiasco has left a bitter taste even a week after the trip. The first thing you expect to do when arriving at your vacation destination is check-in, drop off your luggage, and relax! All of this could not be done because our arrival was met with a 2.5 hour long line of disgruntled travelers standing static and clueless to a computer system failure. I understand that technical issues happen and they can be beyond the control of any employees. But I ask, where was the foresight in attempting a massive computer system overhaul prior to one of the busiest weekend of the season?? Being an EDC sponsored hotel with and incoming of +300,000 guests to Vegas, a Manny Pacquiao Fight, Stanley Cup Finals, and NBA Playoffs? Aria did little, and by little I mean nothing, to compensate for the wait, computer meltdown, and inconvenience other than putting out some stanchions to make it feel like a ride and handing out bottles of water. We aren't thirsty we are tired from a 4 hour drive or a plane trip. We got things to do and nowhere on a person's weekend plans should it include standing in line for hours with little information on the status of the situation. We were 10 minutes away from booking a room at the Paris down the way that boasted no lines and a rapid check-in as we were on a tight schedule when FINALLY they opened the check-in counters and started the process. We were near the front luckily and got through surprisingly fast from that point on. I'll give the hotel that, their staff handled it like an all-hands-on-deck black friday sale. By the end of the trip our promises of compensation seemed to be unfamiliar to the front desk upon check out. After ten minutes back and forth we got the resort fees removed from our room and oddly enough our total still came out higher than what we allegedly booked for through ARIA and EDC's "Great Deal". At the end of the day this was Aria's second chance to impress me. It was my return visit there. And even the first time, on a friday night, mid January, with no line at all, it took us a 45 minutes to check-in after the front desk couldn't find our reservation... This hotel looks great, something straight out of the future and it's a real testament to modern architecture. It's luxurious to the pinnacle of definition all the way down to the perfume adorned air to the auto curtains that slide open upon entering your room. But aside from all the aesthetic oooh's and aaah's this place soils itself when it comes down to the brass tax and the fundamental functions of any good business, that is of course, customer service. For the amount of money you spend here, it would behoove you to spend it at some place just as nice and with service that far surpasses this place. Cosmo, Venitian, or Encore are fine choices.
How would this review be described?
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A:
negative