Q: negative

A: If there were a way to do NO STARS then, I would choose it! They are some of the most clueless unorganized people ever. The last 3 attempts to order something there, they have been out of stock, gotten it wrong, or taken forever to deliver it! I wrote the corporation, and the then so-called "manager" reached out to me and gave me a $15 credit. I just tried to call and redeem it tonight, and they don't have any recollection or documentation of my credit. They are just absolutely terrible and I am NEVER wasting my time there again!

Q: positive

A: Excellent, bright and friendly cafe with awesome, freshly made sandwiches and build-your-own lunch plates. My cafe Americanos in the morning have been strong and mellow, while the lunches (I went back 3 days in a row while in Montreal on business) were all great, including a veggie & goat cheese sandwich, a hot Parmesan chicken breast, green bean and sauteed mushroom plate, and a roast pork, carmelized pineapple and goat cheese panini. Best lunch choice in the area.

Q: negative

A: Dear McDonalds Corporate. The franchisee running this McD location needs to be recalled to Hamburger University and retrained on how to run their franchise properly. This location fails on so many things. Start by teaching the staff to listen to a customer's order. Follow up by teaching them the importance of order accuracy over sheer speed. Train the staff to give the customer options if something is not available. And last but certainly not least spend some money to make sure your basic equipment works correctly. For example if you're a McCafe location and every time someone rolls up to your drive thru and they can't order anything, you're really not a McCafe location at all. In short most of the problems at this McDonalds can be traced back to MANAGEMENT FAILURE. Someone needs to extract their head from their derriere and run this location the way it's supposed to be run. 2 Stars and a complaint to McD Corporate in Illinois is the best I can give this place.

Q: negative

A:
Do not know about the hotel but the bar at closer to the back is terrible. Walked in, sat by the bar with my wife sat for 10 min not a single bartender payed any attention to us. They were to busy smiling and chatting. Terrible service.