Problem: Write a negative yelp review.
A: Absolutely terrible service. We went there thinking that this would be a nice quick place to pick up dinner on the way home from work. We ordered a grilled chicken wrap and watched for thirty minutes as the employees spent that time talking amongst themselves and making their own dinners. Mediocre food, horrible service never going back.

Problem: Write a negative yelp review.
A: We came here with some friends and let me first say that their beer is pretty darn good. And that is coming from some people who love beer (my friends), and others (Jason and myself) who usually don't care for many types of beer. That was the highlight of the experience for us as far as I was concerned. The room was way too noisy to hold a decent conversation, but as the theme of the restaurant seemed to be "drink beer and get drunk", I guess I will let that slide. The waitresses were forced to wear these god awful costumes that were suppose to make them look like German bar maids but really just made them look frumpy, whether they were or not. And there was one poor decrepit 40 something who looked like she had prematurely aged due to partying to look more like she was 60, walking around with shots of Jager and a paddle that she was suppose to smack your ass with after you took a shot. Now the food would have been good if it was served on a plane, but that's about in the quality range that I found it to be. They came out with the plastic covers on them which indicated that they had just been heated up and sent out for us rather than prepared fresh, and upon tasting there was no doubt. The mashed potatoes were the instant kind, my chicken breast was a flattened out patty of a thing, definitely frozen and refrozen a couple of times, and the gravy tasted like it came from a powder. They did have a good soft pretzel that they served with an awesome cheese dip, but at $10 for a pretzel, I could pass it up. My friends really liked the place though, even though one of them got the same exact meal that I did, only with beef rather than chicken... Maybe I am just expecting too much. Then again, he did have twice the amount of beer that I did. Maybe that's the secret to enjoying this place. I would come here again, but only to have the beer.

Problem: Write a negative yelp review.
A:
My husband and I ate here last weekend for a special night out, but I was let down. It usually really bothers me when people complain about the service at nice places not being immaculate because no one's perfect. I generally avoid such complaints and focus on the food. This is going to be an exception to the rule. It all started with the BUG in my husband's water! A dead floating little bug! I expect better at a place like this on a nice night out. When we told the waiter, he simply whisked the glass away, softly stating he'd bring him right out a new glass. No apologies, no acknowledgement that anything was out of the ordinary... is this how nice places handle mistakes of this nature? Just fix it and don't dwell? I can appreciate a quick fix of such a disturbing issue, but we were put off by how it was handled. On top of it, we definitely felt neglected from that point forward. The waiter for the tables around us spent time with his tables going over the options in a friendly manner... Maybe after the bug he figured he wasn't going to be able to recover a good tip so why bother with us? It was very awkward. Overall, the food was pretty good. The tuna tartare was OK, but not amazing. I had the Nantucket Bay scallop special feature in part because the combination mentioned on the website's menu page intrigued me - scallops, brown butter, almonds and grapes with chives. What they actually brought out had tomatoes instead of grapes and no chives. It was still quite tasty, but left me feeling a bit deceived and wondering what I was missing. We also got the crab fried rice everyone raves about here, but it was shocked at how spicy it was when it said nothing about this on the menu. It was OK, but I couldn't taste the crab at all because of the spice, which was disappointing because I love crab. Also, the Asian flavors were out of place in combination with my meal, and I had wished the waiter would have counseled us on our choices a bit more. My husband got the steak au poivre that we loved at Wildfish. I wasn't impressed this time, but he still enjoyed it. The bananas foster dessert was spectacular though - don't miss it! After these issues, this place will not be on my list of places to return, which is a shame because I work 1 minute away. :-(