Detailed Instructions: Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.
Problem:I have used Maxtor internal & external drives for years. Then, along comes this piece of junk. First off, the drive is housed in a cheap case made of very thin metal and plastic. It hooks up easy enough, but this one only lasted 3 days before dying. If you read reviews at various sites, you'll find that this is an epidemic with this useless paperweight, but I was in a hurry and didn't do my homework. Stuff like this really makes you wish that some attorney would put together a class action against Seagate.<br /><br />Regarding service, you can't understand the tech on the other end AND they clearly don't know how to do anything except tell you that they will send you a reconditioned drive once you return yours. When you think about it though, this makes perfect sense because they've had so many returns on these things that I'm sure they have a warehouse full of reconditioned units. One thing to think about though is this ... do you really want to send back a drive that has lots of your info on it and run the risk that some techno-weenie at the factory in a third world country might get their hands on it? Not me. I threw this piece of junk in the trash after I drilled 4 holes in it and counted it as an expensive lesson.<br /><br />The next thing I did was spend $50 more and buy a LaCie that is built like a brick, looks great, is quiet and just plain works. Bye-bye Maxtor (Seagate).
Solution:
Negative Review