Q: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
I've been ordering from this store for a while. Today I figured I'd give em another shot. Their customer service was good. The order took a while, but was within their estimated time so I don't mind so much.

However I will say that for the first time I felt let down by the food. The Calzone was bigger than I expected (I wonder if they gave me a large rather than a medium, which would explain the cost being higher than anticipated) but it seemed all crust and salami. I hardly noticed any other meats, the veggies were lighter than usual and the cheese was hardly noticeable.

I called them up to let them know and, regretfully, there was no member of management available which was disappointing. I was promised a callback and we'll see what they have to say. Not sure I want to order something different all things considered (to be honest, I'd be pleased with a partial refund or something).

Days later they never called me back. I was disappointed. The calzone was really bad, which is new to them, and despite the promise of a callback, it never happened. I'd have forgiven them if a supervisor called me back like promised but alas....

Bad experience, missed chance to make it up...Will I go back? Maybe but it may not be for a while.
A:
NEGATIVE