Sentiment analysis: Perhaps I came on a bad night. Thursday night, absolutely disorganized. Unbelievably understaffed. Sound coming through the radio is fuzzy and inconsistent. Screen image is subpar. Not sure I'll ever be back. In fact the movie has yet to start, and I'm not certain I'll even stay for this one. Bummer. I was really looking forward to seeing 'guardians of the galaxy.'
+++++++++
negative

Sentiment analysis: The ambiance of the restaurant is pretty good. Friendly staff, but bad service during non - happy hour time. 2 tables were only being served (including our's), but it seems that our server is you busy chit-chatting with other waiters. Ordered Spider roll, not as what I expected from the reviews. Oxtail soup what ok, bland. Can't go wrong with mango mochi, just well presented in a plate. Also, we didn't know we are 10 minutes before happy hour until I heard the other party next to our table. The waitress gave them an option if they're ordering for happy hour, they can wait for a couple of minutes. That's our waitress, but she never gave us that option. Anyway, if you have time to drive a few minutes for a great Oxtail soup, I'll go to California Hotel & Casino instead.
+++++++++
negative

Sentiment analysis: SAD SEASON SUBSCRIBER I am sorry to say that this place seriously lacks customer service. I am still unable to exchange my tickets despite this being a purported benefit of being a season subscriber. Although they were happy to put me in the cheapest seats with no refund on the price difference, they asked me to pay to sit in seats above my price range because, of course, my price range is not available. This seems like a simple thing that can be done to please your current subscribers. I am quite certain they will be selling my exchanged tickets for more than what I paid. In addition, the crowd consistently eats during performances with nothing done by ushers. It is seriously worse than a movie theater. Finally, they sent out the renewal information for the 2014/2015 Broadway Las Vegas series with no seating chart with prices. It appears that my subscription prices have tripled this season and no one wants to admit it. I have been asking for a seating chart with prices so I can make an educated decision for my renewal to no avail. It is unconscionable that they are asking us to renew without giving us the necessary information. One can only surmise that this was a conscious omission. It seems like they just don't care about pleasing their current subscribers. Unfortunately, they will continue to lose subscribers if they do not improve their customer service.
+++++++++
negative