Input: What would be an example of an positive review?

An example of an positive review: First visit to an eye doctor in a couple of years and I was a little apprehensive. First impression was "Wow" the place is immaculate and the staff was very friendly. My time with Dr. Mumford was very thorough and she was awesome, very nice, very knowledgeable and very patient with all of my questions and concerns. I'm currently trying a new pair of contacts and can't wait to go back and pick out some super cute glasses too. Great experience, I definitely recommend Innovative Eye Care to anyone looking for an upgraded eye care experience!

Input: What would be an example of an negative review?

An example of an negative review: I've been here several times, last week was the straw though. I bought several items - one being an espresso machine for the boy. I inspected three boxes of the espresso machine which all had been dropped or opened. I asked an associate to see if they were getting any more in, he just said no without looking it up. I opened the one with the ripped tab which might have been from someone picking the box up, the machine was still wrapped up, styrofoam in place and all so I decided to buy it and return it if there was a problem. I stood in line for over 30 minutes (which I don't mind- I understand my sorry butt didn't think about getting it sooner) however 3 days prior to xmas they only had 2 people running check out and returns. I was about the 10th in line too. *handFace* Anyhoo, the clerk was very courteous and didn't have any issues with my 20% off coupons so once I was at the stand it was a breeze. Fast forward to Xmas morning... boy is super happy with the awesome espresso maker and beans from Coffee Rush I purchased. He opens it up to find that it had clearly been a returned item.... as almost all of the frother, cups, cleaning pieces were missing... empty cardboard box was what we found inside. AND it had been dropped - bottom of the water container was shattered. I just about cursed because as a store - getting a returned item from a customer... and a $300 item as well.. Don't you think to check it first before putting it back on the shelf?? Fast forward 2 days post-xmas... go into the BBB store with the espresso machine which is heavy, I waited in line but what I observed was pretty stupid. The one associate who was doing returns was definitely over-run with a line of 5+ people, the manager next to her was just looking around... completely void of the line of customers or that the associate had asked him for help. Once he did get the hint a few minutes later after walking across the returns area several times, he tried to help a customer but they turned around and asked the other associate what to do. Not very impressed by the managers lack of knowledge and inability to help customers. You are a manager- know how to complete a return. Oh yea and the process to get a new espresso machine... since there weren't any in stock, I waited to return the purchase one, returned it, was then sent back to the kitchen area where another associate ordered another one, who then sent me back to the front to wait in line again to get my refund amount (since we chose a different model with a refund of $10). They couldn't have done that at one station with one associate so I didn't have to wait in line twice for the same transaction and use up 3 different associates time?? Ugh... if not for those 20% of coupons I would buy everything online.

Input: What would be an example of an positive review?

An example of an positive review: The Oreo Shake is great. I've been thinking about it all week. I'll certainly be heading back for more!

Input: What would be an example of an positive review?
An example of an positive review: Most likely one of my favourite brunch / late night restaurants... I come here very often , and I wouldn't judge this restaurant based on review from years ago. As a matter of fact, the service has always been excellent and if there is any problems, I'm sure the management can accommodate any of one's needs. As for the food, I've never really disappointed. I'm a huge brunch freaks along with my girlfriend in which everything we have taken so far has been tasty and done correctly. Presentation is always on point. Maybe one or two cons for brunch at M cafe is the potatoes are not always on too , but you can ask for their crazy fries instead :) . their Benedict eggs is also a downsize it's not the best in town , but you can expect a decent taste -- the eggs will be done perfectly. Now the dinners , these are epics ;) LARGE PORTIONS / great desserts and wine selections ? Who would say no to that ? And this is not all, because they serve until around 1 am!! I love their burgers and their chicken plate , portions are large and will fill your tummy up. Following your meal , you can opt for their desserts which range from macaroons to cheesecakes , I highly recommend the raspberry cheesecakes if you share some love for sweets. Overall, come to m cafe regardless if it's for a brunch , meal or coffee because this place rocks the world. Note that in summer it can get pretty hectic and busy , especially if you wanna get a drink outside on their "terasse".