Input: What would be an example of an negative review?

An example of an negative review: Need more front office staff! Horrible customer service both on the phone and in person. Both my appointments were 30-60mins late. One of my appointments they told me they were running about 1 hour behind. One person waiting told me that he was waiting 1 hour for just to get heartworm medicine. Everyone waiting seems really annoyed and you can tell they have been waiting a long time or they have not even been helped at all. My 2nd appointment I refused to wait 1 hour past MY appointment time. I told the front office lady that I was not able to wait. She was very smug with me and told me there was nothing she could do. So I walked out. My first appointment my dog need to get some stitches out so whisked her away leaving me in the waiting area and in 2 mins brought her back and said they took them out saying everything looks good. There was no talking to the veterinarian. Is the veterinarian even looking at my dog??? I dont care how small my dogs cut is Im paying you $300 for all my visits and for a VET! Especially running a hour behind yup dont think she looked at him. I was really annoyed. The staff seems like they over book patients (obviously) and I see all the parents in the waiting area. Doesnt seem to be any use of the exam rooms or interaction much with the veterinarian from what I see. I am disappointed because this vet is close to the home but I much rather drive twice as far to have a on time appointment with a nicer more personable staff. I DO NOT recommend Banfield Hospital especially the one in Surprise. I will def be finding a nice neighborhood vet!

Input: What would be an example of an positive review?

An example of an positive review: Bar Louie is awesome they have friendly servers and great food. Wednesday night $1 beers is the best deal in town!

Input: What would be an example of an negative review?

An example of an negative review: It's an ok sports bar. The placement of some of the tv's is bizarre. Beer prices are fair, and they have a pretty average bloody mary if you show up early for football games. Don't think I'll go back. There's better options in the area.

Input: What would be an example of an negative review?
An example of an negative review: Sat down after the UFC viewing party with 2 buddies and after 15 mins and not 1 person stopped at our table we left! WIll not return.