Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: I just got done with lunch here. It has been okay in the past, but today, the service was a failure on multiple levels. First, it look a long time for my food to come out, and the waitress initially brought the wrong order. Then, it look 20 minutes before I was able to chase down the waitress to pay my check. Finally, when I received my check, they charged dinner pricing for a lunch. I was running late to get back to the office, so I paid it, but all said, the service was inexcusable. I write in the hopes that you will take corrective action, whether in coaching your staff, or hiring more people for the lunch rush.
Output:
negative