Sentiment analysis: like everyone else, we were all craving some hot vietnamese noodles after a long night on the verge of alcohol poisoning. located in the lobby of treasure island, we had eaten some early morning breakfast at the spot next door and remembered this spot as the cure when we woke up. I had the #6, beef stew with rice noodles and was ready to GRIND! -they gave tons of basil, limes, and FRESH jalapeno slices (then again it was 8 of us and no one on my side of the table used any so i had it all) -for $15/a bowl?! it was normal sized.. unfortunately the same vegas prices, but there was a ton of meat chunks which weren't too fatty -as soon as new customers such as ourselves enter, its rather easy to gauge how hungover they are. sitting with our backs towards the windows so we don't have the sunshine beaming down on our faces, sleeping on the tables with our heads in our hands, and very low key speaking voices.. you'd think they'd feel bad and refill our waters ASAP as to help ease our pain. SYKE, ruthless asians, next time help ya boy out!

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negative

Sentiment analysis: Nice room but our experience indicates customer service isn't a priority at Palms place. We turned on the DO NOT DISTURB button. At 9:40am the housekeeper comes BANGING HARD on the door waking us up. I asked her why she was bothering us at 9:40am when we have the DND on, and her answer was "you must leave by 11am." I then try to call the front desk to ask for a manager but it literally took 5 or 6 calls to get ANYONE to answer. Then I am put on hold for 10 minutes, finally speak with a manager and she didn't seem to know how to handle the complaint. However she agreed to extend our checkout to 1pm for the inconvenience. An hour later at around 10:45am, the housekeeper comes knocking on the door again but this time she almost immediately OPENED the door and peaked into the room. Unacceptable.

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negative

Sentiment analysis: The Indian food we had was pretty good with the exception of the kulfi. For those who don't know what kulfi is, it is Indian ice cream. The pistachio kulfi we had here had a lot of ice crystals in it. A sign that it was either melted and re-frozen (that has to violate some health codes) or that they did not cook the milk down long enough (lazy cooking). Also, the Nepali dishes I had were not very good and I know this because I've lived in Nepal. The momos tasted like they were made with ready made wonton wrappers from the grocery store. The momo dough isn't quite the same as a wonton wrapper. The kwati soup did not appear to be made from NINE types of beans/lentils. It also did not look like the beans/lentils had been sprouted. I give this place 2 stars because I the Indian food here seems decent but I definitely recommend avoiding the Nepali dishes.

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negative