You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

This place was horrible. In addition to taking information 2 weeks prior to my visit, no one verified the insurance information. Then after my visit was complete and insurance information was verified, it turns out I wasn't covered. All of this should have been done and corrected in advance.
negative