Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: It is very very rare that I ever experience perfect customer service. But tonight we definitely did! Our doors got opened for us, seated right away, we had the best server...nice short chats, refilled waters when needed, and everyone thanked us as we exited. Food was good. Nothing too fancy but very good. I usually get the grilled salmon, but decided to go with the new item "firecracker salmon" and that was much better than the grilled salmon. We will definitely be coming back for good food and good customer service

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: This is quite a decent sized garden centre with a good range of plants, pots and other garden related items. It also has a cafe, that I've not tried yet. I like coming here as the range is quite big and is well laid out. Definately a good start to get that garden sorted and planted with lots of colour!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Seasoned flyer here and beside myself in disbelief with AA. I have to say that all of the employees I dealt with were great. My issue is with the operations of check in process. In 2003 and 2004 I flew over 106,000 miles on this airline. What the hell happened to this company? I couldn't check in online. Called and there were 5 aisle seats (as well as others) but they told me the airport had control of the seating and I couldn't obtain a seat even if I wanted to pay for the premium one. I had to get my seat when I check in. Get to check in and they tell me I have to get my seat at the gate. Get to the gate and nobody is there. Wait 20 minutes and the gate attendant (who was very nice) walks up and turns everything on and tells me the flight is full and she cannot assign me a seat. I told her that I called yesterday and their were 5 aisle seats available. She said there aren't any seats available at all and she was going to be calling for volunteers to give up their seats and take a later flight. She said she would call people up to assign seats. What a completely inefficient and painful process. Why do they make it soooo painful to use their airline? Take a lesson from Southwest and think about the customer experience and cater your operations for them.