Sentiment analysis: Last three visits were totally unsatisfactory. I will not be back. Wrong sandwich took two additional visits to get a decent sandwich. That means customer before me got wrong sandwich too! No communication at all! Next time, there weren't enough ingredients on my footlong to even make a decent half sandwich. No communication. Last visit same with ingredients, Ordered a Club. Girl had no idea what I was talking about. Took two other girls to finally figure out what I wanted. It's plainly listed on the menu! After saying "Club" 5 times, I kept getting a blank stare. Tried to describe it and was met with another blank stare. Tried to point it out on the menu, another blank stare. She finally asked another girl and was told what I wanted. Again, short on ingredients. No communication. Train your employees about your products and how to assemble them to maintain consistency. Put somebody in the store that can communicate in English to offer decent customer interaction with us English speaking Americans. Again, I will not go back to this location. I will go across the street to Harris Teeter or to Li's Banh Mi and get a much better sandwich.
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negative

Sentiment analysis: They fixed my gold necklace for 15 dollars in 15 minutes. You can't beat it! They are not a big jewelry store but if you need something fixed go here for sure!
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positive

Sentiment analysis: I've really grown to love the body shop this last year. All of the products I've tried have been great quality, smell awesome, and can almost always be found with some sort of promotion. Some of my personal favorites are the seaweed toner, the banana shampoo and conditioner and satsuma body butter...YUM! What makes the body shop even better is their customer service. I'm reviewing this for the Arrowhead location but I've also been to the PV mall location and both have been great experiences. The employees there are so helpful without being overbearing. If you have questions they try to help you and always seem to try to find you the best deals possible instead of pushing product that you don't want. I always check back to see what kind of promotions they have going on and try to stock up (this helps if you buy a lot at once and can get their love your body card for free which is what I did). I even got $10 free towards product on my birthday month and they even called me to remind me to use it! I've invested a lot of money into their products and will continue to do so!
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positive