Q: negative

A: I called this company because so many of their reviews were so high and they clearly make an effort and care about their product (i.e.: they *have* an active Facebook page). Whoever answered the phone when I called was anything but "customer friendly". I am moving into a new house and need my security door and front door rekeyed. I asked for an estimate and was told it would be the service cost plus $10 per key hole. I don't know about you, but I don't memorize things like how many key holes are in a door I've unlocked once... when I asked a clarifying question to figure out a closer estimate, the tone of voice and abrupt reply were both very condescending and, again, short. I had to figure out "what I don't know" and ask several follow-up questions to PULL the information out of this guy. I will be finding a different company to do business with. From my experience, my guess is that this company filters out their bad reviews and only posts their good ones. #speakingofintegrity #annoyed

Q: negative

A: My bestriend and I decided to try this place for valentines day. Since I've never been here and it's a new casino and search it on yelp the pictures looks like theirs a lot of good variety of food so we decided to try it. When we got there yes theirs no line on a Sunday, which was good. We paid $100 plus tax for me and my bestfriend. So we were thinking this place must be good for the price. Nope! We were hella disappointed! The host gave us a table next to the staff kitchen. Were we hear employees complaining about their jobs and dropping utensils and doesn't pick them up until someonelse is not lazy enough to pick it up. Lazy staff! We were so hungry but we wanted to wait till our server tony comes to get our drinks! He finally came, so my bestfriend and I finally got up to get some. Omg!!!! This buffet is so small! Nothing like yelp pictures says. They shouldn't be posting pictures like that because they do not serve nothing like that. The food sucks! They didn't even have fries, no steam rice or better rice to choose from, no hot sauces to choose, no BBQ ribs, the food looks dried out and plain and no taste at all! I was hella disappointed! My friend and I were getting mad already because we paid $100 something for this buffet and top of that our server never came to refill our drinks! I'm a nice girl but sorry I had to complain to the manager! Because we paid so much for the food and the food sucks or less food and bad service!! Buffet Asia and rio is wayyyyyyyyy wayyyy better than this!! We will never go back and would not recommended it!!!! If you reading this review trust me this place sucks!!!! It's so expensive and less food, the food sucks and bad service! To oily and some meat aren't cook right. I think Panda Express food is way better than this. That's how bad it is!!!

Q: positive

A: Dear Beat: You slapped me silly. and I liked it, god help me I liked it. Wandered into the Beat after getting a nice chianti buzz at the Vanguard. How do you top a great red? Apparently with a Slap Me Silly. How in the heck did somebody come up with this? (PBJ w/Bacon AND jalepenos) Any why didn't I discover it sooner?? The Beat is Las Vegas's answer to every great austin/bay/seattle coffee shop...complete with edgy hipsters (not me) and the yuppies who admire them (me). Open atmosphere with clear views of Fremont and 5th. Plenty of table and bar seating...record stacks in the back, bulletin boards supporting local artists and events, and a table w/artsy stuff for sale. The Beat seems to be home base for Vegas's artists and creatives. Monday nights are supposed to have open mic/spoken word...I'll be back to check it out... and to try the Croque Monsieur. They'd get 5 stars, but they're a little short on couches, and the chairs aren't well-suited for 4 hours in front of a laptop.

Q: positive

A:
I recently went to this Autozone because my check engine light was on. While I was waiting to be helped, I had noticed one of the employees outside helping an older gentleman replace something, maybe a headlight. When they were finished, I noticed they shook hands and the customer left very happy. Then, it was my turn. I told the employee, Randy, why I was in and he immediately came out to check the codes. While we were out there, I mentioned to him that I wanted to address this issue so I could then fix the whistling sound I was hearing from the engine. Randy immediately asked me to pop the engine so he could take a look. Within a minute, he identified the problem. Without my asking, he said he'd be back & returned with a replacement hose, installing it for me. It was then that I realized this type of service was just protocol for Randy. He truly enjoys helping others. A side benefit is he is the reason why customers will return. Many times when visiting autoparts stores, it seems to me that the employees are disinterested in helping their customers really understand and resolve their concerns. Their role is to solely identify the correct replacement part and sell it to you. After this, you are on your own. If you are lucky enough to visit this Autozone while Randy is working, I am confident you will leave a more informed & satisfied customer. Thanks, Randy, for putting in the little extra effort that makes a big difference!!