Epicenter is fun for a while, when you want a variety to go out and have fun. I do believe a couple of the clubs/bars profile people. I have never been profiled but I have seen it happen. They will let one person in who has boots on and another person who has the same type of boots on gets told the boots are not acceptable. Not sure if I'm the only one who noticed that. I don't go down there much anymore. Never quite sure if what me or my boyfriend Is wearing will be approved of. Why pay so much money to park and meet friends when your not sure if you can get in!

negative

Ok, I have some major criticism for this place. I feel a bit bad about it and I struggled with giving US Nalis a 3 or a 2. I should say that I have a few pet peeves concerning nail salons and some of these things may not bother you. So, I will be specific... #1 pet peeve- bad color choices! I hate, hate, hate choosing from old nail polish colors. My career forces me to know what colors are in each season, so I am probably more sensitive to this than most. Nevertheless, please keep your colors current! OPI comes out with new colors all the time, every season in fact. I shouldn't have a better selection at home. In addition, I found several bottles that were not closed all the way, further limiting my choices because the nail polish became thick. This is a wide spread problem among nail salons. I have even walked out because of it. #2 pet peeve- rundown/dirty equipment. This place needs to be spruced up a bit. There was a dingy, wet towel on the floor by my foot bath that looked like it had been used already. The massage chair next to me had an upside down chair in it. Why? It was the middle of the day. If the place is open, it should look presentable. I could also smell the stench of sewage, not a comforting feeling. These few things made the place seem unclean. One final turn off, when I was seated the water was not in the foot bath and there was no towel on the foot rest. I don't want to put my feet on a naked foot rest, the towel is like a little barrier between you and the others before you. Since there was no water in the tub it seemed awkward for me to put them in there too, it was just weird. #3 pet peeve- obvious up-selling with no regard for who your client is. I was asked if I wanted several extra services in a row. I didn't mind until she said, "do you want an eyebrow wax?" Um, I'm here for my feet, how did you jump from there all the way up to my face? Also, I am naturally blonde, as in I have no eyebrows. What were they going to do, wax them off? I have so little to begin with and they are freaking translucent they are so blonde. I have to fill in, not take away. I think they just run through their list of services, but they should stick to things you look like you might actually need. Other than that they were fine. Nice people, but they need to make things more presentable. It was a real turn off to me. Impressions are everything. Keep things tidy, clean and current.

negative

nice design...they forgot the quality food....

negative

This is a review for their customer service and front desk. I left a shoe in my room and noticed a few hours after we had already checked out. I called the front desk to find out if it had been found by room service and was told that nothing had been found but it usually takes about 24 hours for items to be brought to lost and found (security) and registered. I told them I was leaving the next morning and couldn't wait that long. The manager told me he couldn't enter the room to check as it was against hotel policy (seems reasonable) but would check with security and call me back. I called back 2 hours later and he hadn't heard from the people in lost and found. He told me he'd check in with them again and call me back. He never called so I called back later that night and he still had not gotten a response from the people in security. I left two messages at security over the next week and no one ever called me back.
negative