Problem: Wow I'm surprised to see all the good reviews after my terrible experience here today! The food left something to be desired and our waiter only came around about every 30 minutes causing the awful experience to drag on forever. The menu is funny, which is great. However it doesn't describe the food very well. I ended up ordering a chicken quesadilla only to find it was made with mozzarella cheese and had mushrooms all through it. It smelled and tasted like pizza rather than a quesadilla. Thankfully the waiter saw me trying to dig the mushrooms out (one of my least favorite foods unfortunately) and offered to get me something different. I ended up getting a chopped salad which was mediocre... I guess I had already soured on the place at that point. Our appetizer, the Britney Spears, was good though! The place is nice. It just seems like they are trying a little too hard and unfortunately missed the mark for me.
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A: negative

Problem: Typical "west side hang out!" Girls with tattoos on their necks...The only good thing about this place were the drinks! This place happens to be a very nice place, just happens to attract the wrong crowd! Will NOT be visiting this place again!
How would this review be described?
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A: negative

Problem: Friday night. Hungry kids. Mom sick all day. Call for pizza, right? NOT this location. We check for the deal we saw advertised on the website. Website says - "this location not participating", so we try another deal..ok... go through the details on the website. Get to the end (even though we started with choosing "carryout"), it wouldn't let us complete the order as carryout. We pitch the online ordering process, call and it takes 30 minutes to get the order right with the incompetence on the phone. We arrive on time. When we get there to pick it up, the incompetence at the front desk can't find our food because the incompetence on the phone didn't put our name on it. They tell us obviously we are at the wrong location. Nobody can find our food. They don't call the other location for us. Nobody checks with the guy who took the order on the phone. Husband comes home. Checks the phone - we had the right location. I call back. He's not willing to drive back out there to pay $23 for pizza and breadsticks. Manager not willing to take a loss because of their mistakes. Cancelled the order - food was wasted (for me, this is worse than incompetence). I'm still sick - have to get up and make dinner for my kids. My husband is late for his plans and we're both hungry. Great. thanks. Managing incompetence means saying your wrong and taking a loss sometimes... this was a time to take the loss... Gas costs too much for us to have to drive out there twice and then pay for our food on top of that. Manager didn't apologize. Expected us to drive back there and pay 80% of the cost - sorry - my time and energy and gas is worth more to me than your 20% is to you. We order pizza about once a month. We won't be ordering it from Pizza Hut anymore - certainly not this location.
How would this review be described?
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A: negative

Problem: Portions are huge. Def advise sharing. The ultimate dish is the chicken n waffles!
How would this review be described?
OPTIONS:
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A:
positive