In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hi.
agent: Hello, how can I assist you?
customer: Rebecca Gonzalez here. Please help me out in booking the ticket from OAK to BOS.
agent: Sure, can you please provide your travel dates?
customer: My trip dates will be 07/28 to 07/30.
agent: Do you have any preferences?
customer: My depart time must be in the morning.
agent: Is there any class preference?
customer: No.
agent: Ok, please wait a minute.
customer: Ok.
agent: We found an American airline with flight 1019 having a fare 100 with stopover. Shall I proceed with booking?
customer: Please proceed.
agent: Your booking has been done.
customer: Thank you.
agent: Thank you.

Answer: book

Question: customer: Hello, I am Pamela Rodriguez.
agent: Hello, what can I do for you today?
customer: I want to reach Detroit, MI-DTW to meet my old friend to start a new business, can you help me to book a flight ticket from Dallas, TX-DFW?
agent: Sure, do you need a connection in between your journey?
customer: 02/04 and 02/04 are my planned travelling dates. I prefer one connection.
agent: Ok, please wait a minute.
customer: Ok.
agent: We found a AA airline with flight number 1003 and price is 100 available according to your requirements.
customer: That's good you can book the ticket.
agent: Your reservation is done.
customer: Thanks for your assistance.
agent: Thank you for picking us.

Answer: book

Question: customer: Hello, I am Gregory Carter.
agent: Hello, how can I assist you?
customer: I have planned visit Snoqualmie falls at Seattle as it is a round trip. My preferred journey dates are from 01/11 to 01/13. Please help me with booking the ticket.
agent: Sure, I am here to help you. Can I have your airport codes?
customer: Sure, I want to fly from WA- SEA .
agent: Ok, give me a moment.
customer: Ok.
agent: Thanks for waiting, I found a flight, which matches your criteria. Flight details are Hawaiian airline, flight number is 1018. There is a single connection with the price of 100.
customer: Sure, please proceed with booking.
agent: Your booking has confirmed, have a safe journey.
customer: Thank you for the reservation.
agent: Thanks for reaching us.

Answer:
book