You will be given a definition of a task first, then some input of the task.
You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

I've never taken to social media to review before now. The Salem, MA location has terrible customer service. I'm livid with my treatment. A few days ago, my order was over an hour late, arrived cold and the driver forgot the receipt. For my trouble, I was told that my next order would be free. I just phoned to take them up on that, and I was told there was no credit in their system for me. I am too failed by this location. TAKE YOUR BUSINESS ELSEWHERE. Support a local mom and pop pizza place before getting mistreated by big business. SHAME ON YOU ASHLEY! Your mismanagement of my situation was deplorable. A free side order? Not good enough! I'm a disabled, housebound woman and just lost a source of a meal today. I've never experienced such deplorable service from Domino's. I've been a loyal customer for over 20 years from Florida to North Carolina to New York to Massachusetts. I'll never do business with you again. I'm writing corporate as well. I don't taken being mistreated well. It's unacceptable!
Output:
negative