The food is okay, but the service really is disappointing, so disappointing I'll just give the food back and I got it delivered. Why does it takes 15 minutes, asking the gate code to my house? That's like getting lost in a dead in? Then food was cold and they fuck up on my order and I ordered online. First time and last time very disappointed

negative

I get upset often at this store. While the employees seem very nice and are always more than helpful. Over and over this store has many problems. Often I don't get the sale price on purchases and have to drive back since I don't catch it while they are ringing it up. Many times I've seen out of date products on the shelf and sometimes I accidentally purchase some of them. One time I went in to buy limes and all the limes had mold on them.(my picture is terrible and I couldn't capture all the mold) I did speak to the manager about it and he said the limes were fine when you wipe the mold off and then he was at the limes wiping off the mold. YESTERDAY in the meat department they had large packs of beef with stickers on them that said 96% and I could tell just by looking at them that it wasn't. Then I noticed the price sticker said 80% I brought this to the attention to someone from the meat department and instead of fixing the packs he told me that the meat was OK. I don't think that's OK. Some people do have health issues and need to have the correct fat content. Sadly The near by Fry's is even worst and I haven't been there in over a year since I kept buying spoiled meat from them and that is why I can't give this place one star.

negative

I live 1 mile away from this location and had gone there maybe 10 times before the orders started getting messed up.After the 4th time in a row I mentioned something to the owner/cook who promptly snapped at me and the girl working the register and was very rude in front of my son.I will never do buisness with someone who cares so little about his employees and customers!

negative

Rosati's gets two stars this time but it could get three or four. The potential is there and if you're going to have pizza in this strip mall, I'd choose the dark, dingy Rosati's over the more wide open, brighter Dahmen's every single time. On our last visit, it was a Saturday around lunchtime and the place was surprisingly busy. The waitress had her hands full, but she held her own. My son and I each ordered a slice of pizza. Mine was served at room temperature. There goes one star. Make it two. The crust on their Chicago-style pizza is chewier, in an overcooked or not-very-fresh sort of way, and less flavorful than others in Chicago, and Madison for that matter. There goes another star. Make a wish. Mine is for a fresher slice of pizza. In past visits, we've had the thin crust. I think Rosati's does this much better. My daughter had mostaccioli with sauce and butter on the side. Anyone can do that, so I'm not going to rate the entree, but I will say the marinara is fresh, thick and well-seasoned. The cheesy garlic bread is a guilty pleasure and a must-order every time, especially when dipped in that marinara. We've had the Friday fish fry. Skip it, but that's on us for ordering a fish fry at a pizza joint. We go to Rosati's fairly frequently and will be back. I think the solution to making this place awesome might be a just a little more attention to quality control.
negative