Problem: If you're looking for anything from this company, stop and run the other way. I had the misfortune of having them install solar hot water in my house. They did everything wrong. Such as installing the system and then asking for permits. Then they had to come out and do it according to city code. They made silly mistakes which any plumber would know, such as putting a drain pan under the tank. The system works fine, I think. or maybe I hope. They refuse to answer questions about their system because those in the office profess to know nothing about it. They guy who does is always out of his office and leaving messages results in nothing....they simply don't answer them. If I can't get information when I have nothing wrong with my system, how much help do you think I'll get when something does break. These people really should'nt be in business and you'd be well off to seek services of some other more responsible company.
How would this review be described?
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A: negative

Problem: I had Vday dinner here last night, and was not happy at all. The food was cold and under expectation. The service was disappointing, the food was cold, and the wine selections were poor. 20% tip was included, which is ok, except the service was terrible. However, why should the service be exceptional when it is an automatic add on? Since there was an automatic tip add on, the staff should step it up and justify that their tip was well derserved. Between my bf and I, we each try an option on their pre-fixed menu. Our first course was salad and soup, which was ok. Secound course was fancy rice w brocolli (which is rice), and my bf had pork-belly (which is two slices of lard), eat it if you want to clog up your artery (both dishes were served cold and we waited at least 30 minutes per plate). Third was pan seared scallops, which smelled fishy and served cold after 40 minute wait time. Then there was new york steak, which is not served hot, not tender and filled with chewy sections. Fourth was the dessert, which i have to eat a lot of because I was still hungry forcing myself to eat all the terrible courses listed above. To point out why it was a bad experience, the place wanted to charged customers each $60 for a four course, and an automatic 20% tip on top of your total bill. The fact that I am complaining about the price is because the food selection was not up to par, nothing was fresh or served in its appropriate temperature. We had to wait for our replacement of forks and knieves between courses even after they brought out luke warm. Nothing about our experience was impressive, perhap The House at Secret Garden should focus on excellent service, best selected produce & poultry before charging so much for mediocre quality in food and terrible service. This experience definitely ruined my V day and will never come back. I literally was robbed, feel that the wait for service and food was not worth it. Cafe Monarch, Mastro at Ocean Club are better options. True Food would have done better then The House at Secret Garden. In addition, wine selection was crap. We paid $210 and know for a fact that we will never ever return. Dislike this place so much, I spend my wed morning to inform people who has higher expectation to avaoid such tragic.
How would this review be described?
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A: negative

Problem: The food is usually good and most of the staff are friendly. Had a bad experience with a counter person there once, she was very rude, if you hate your job, you should quit. But other than that the low-fat raspberry muffins are my fav. **Update: Went there today and had their new summer salad. Might as well have gone to mcdonalds for a salad, not great. Service was better this time.
How would this review be described?
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A: negative

Problem: I recently attended a showing of Daddy Long Legs by the Arizona Theater Company. I was unfamiliar with book by Jean Webster or the prior movie adaptations, so I was uncertain what to expect. Robert Adelman Hancock and Megan McGinnis starred in the two-person performance about an early 20th century orphan and an unseen Robert benefactor sponsoring her through college. Although much of the interaction was confined to letter writing between the two characters, the story was engaging. The story turned to romance which caused my companion to say "awwww" and she reported being misty-eyed by the plays conclusion. I enjoyed attending live theater performances and have now had two experiences with the Arizona Theater Company, both of which I highly enjoyed. The Herberger Theater Center is a remarkable location with ample-spaced seating and great acoustics. The seats I had were close and provided an intimate setting with the characters; however, there isn't a bad seat in the house. Supporting local performing arts is very important. The Arizona Theater Company is definitely a local treasure. I have seen Title of Show and now Daddy Long Legs - I will definitely keep an eye on the calendar for future shows. Thanks to Jami from the Arizona Theater Company for making the event a wonderful experience.
How would this review be described?
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A:
positive