Went for the Friday fish fry and opted to sit outside which was nice. Three of us drinks which came lightning fast, then ordered fish and waited and waited and waited. We also noticed most of the other tables had people looking like they too were wondering where the heck there dinner was. When our dinners did come out, they were brought by servers, not our waitress. The food wasn't warm, it was cool. Fish should be piping hot and it was apparent this had been sitting for a long time to get this cool. In defense of our waitress, she was working really a lot of tables and I'm not sure if it was her job to deliver the food. When she asked how our dinner was and we told her it was cold (duh) she asked what she could do. Well really, what could she do since we sure weren't going to wait another 40 min. for another meal. She did take off our drinks - two root beers and a beer and while that was appreciated, it didn't make up for the lateness and cold presentation of our food. There are so many great places to get a hot, tasty Friday fish that I would avoid the Dane. By the way, the 2 eating next to us said their soup was also cold which they sent back and had to wait 10 min to get it returned to their table hot. We used to come here frequently and had noticed a decline in the food and service but this time they blew it and I doubt we will be back.
How would this review be described in terms of sentiment?
Options are:
a). negative;
b). positive;
a).