Q: W: You can send it either by certified mail or registered mail. If you only want to make sure it is received, send it by certified mail. It's less expensive. M: OK. How about this package? W: What's in it? M: A watch. W: You should insure it for the value of the watch, and send it by registered mail. It's more expensive, but it's the safest way. What was said before this conversation?
A: M: I want to make sure my son receives this letter. It has an important certificate in it.

Q: Sarah: You're welcome, Jimmy. News Reporter: It's, uh, James. Sarah: Whatever ... News Reporter: Well, let's start off the interview with a few basic questions. First of all, where are you from? Sarah: Well, I'm originally from Miami, but we moved to New York when I was three years old. [Oh.] I lived there until I was 17, and then I moved to Los Angeles to be an actress. News Reporter: Okay, and where did you go to college? Sarah: I attended Fernando's School of Acting, and all of my teachers LOVED my acting. News Reporter: And, did you have a part-time job while you were in school? Sarah: Yeah. I worked at a movie theater, and everyone LOVED the way I made the popcorn. News Reporter: Really. Okay, and how old are you now? Sarah: Well, I'm only 20, but everyone I know says I look at LEAST 22. News Reporter: Oh, right. Okay. And, what are you hobbies outside of acting? Sarah: Oh, I love shopping for clothes and makeup and, and .... Did I say I love shopping for clothes? News Reporter: Well, you DID say clothes ... Sarah: Oh, yeah. Well, do you want to take some pictures of me ... you know, for your homepage or your blog and you can even use them on your Facebook fan page. News Reporter: Uh, I think we'll be okay. Sarah: Okay, well, um ... Oh, oh look, all of my fans. Hey, gotta go, honey. Hi everyone. What was said before this conversation?
A: News Reporter: Hello. This is James Goodfellow from Channel 4 news. Today, we are interviewing Sarah Roberts, the star of the new movie, Zombies on Mars Part 4. Sarah, uh, thanks for joining us.

Q: M: Yeah, in fact, I read in a health magazine that you should drink two cups of lemon tea every day to fight stress. W: Lemon tea? M: That's right. Lemon tea makes you feel more relaxed. And also, you should eat low stress foods like apples and grapes. W: Sounds very strange, I guess hamburgers and French fries cause stress, right? M: Yep. Hamburgers are high stress food. W: Well, I guess I need to change my diet. What was said before this conversation?
A: W: I feel terrible. I really need to relax. Do you know any good ways to fight stress?

Q: Customer: Yeah. I'd like to get my hair trimmed a little. Nothing fancy. Just a basic trim. Beautician: Well, can we interest you in today's special? Customer: Um ... Nah, nah ... Beautician: We'll shampoo, cut, (and) style your hair for one unbelievable low price of $9.99 (nine ninety-nine). Plus, we'll give you a clean shave and a back massage to help you relax. Customer: Well, I don't know. I don't have much time, and ... Beautician: Best service in town! Customer: Well, okay, I'll have the complete service today, but as I said before, I just want to get my hair trimmed. A little off the top and sides. That's all. I mean, that's all. Beautician: No problem. Relax. You're in good hands. Okay, here we go. Now, how does this thing work? Customer: Huh? Wait. You know what you're doing, right? Beautician: Relax, sir, relax. I've been doing this for ten [cough] [Ten what?] Sit back and relax. So, what do you do for a living? Customer: I'm a lawyer, specializing in workplace accidents, and I'm in town for a very important job interview, and ... Beautician: Oops. Customer: What do you mean oops. Hey, can I see a mirror? Beautician: Nothing to worry about, sir. Relax. I'm just making some adjustments to the hair trimmer. There we are. Okay ... Customer: Ouch. That hurt. That really hurt! What are you doing anyway? Beautician: Nothing to worry about, sir. Relax. Customer: That's what you just said a minute ago, and look at all of my hair on the floor. And how much are you really cutting off? And where's a mirror? Beautician: Oh. And time for the shampoo. Just lean back, and we'll wash your hair away. Customer: You mean what's left of it? Beautician: Relax. [Your favorite word ...] Relax. Customer: Hey, hey, and you got shampoo in my eyes. I can't see. Where's the towel? Beautician: Relax, sir, relax. I'm almost finished. Customer: Yeah, just wait till I get finished with you! Beautician: Okay, okay, now let's dry your hair, put a little styling jell in it, and now style it with a blow dryer,... What was said before this conversation?
A:
Beautician: Hi. How can we help you today?