Choose your answer: is the following review positive or negative?

We have been coming to Eldorado since 1994 and have always thought of it as a wonderful getaway in a rustic quiet and serene setting. We have watched management come and go since Bill and Camilla left in 2005 and have had varied experiences since then, some better than others, BUT we have kept coming back because of the water. We went yesterday for a 3-hour soak and left after 2 hours; why? water was not even close to warm enough and not enough flow. No adjustments to flow were possible and much of time flow into Desert View tub was a strong, lukewarm trickle at best. We really mis the old Eldorado and premium hot, clean water and have been willing to tolerate other issues, but not enough hot water gives us no reason to come back.

Select from the following.
(I) negative
(II) positive
(I)