Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: This is best hotel bargin in Chicago if you are not overly unhappy with a small room. Great hotel just redone by Kimpton. This is a great hotel chain that really provides a the sense of escape and fun to all of their hotels. This is a location just off of LaSalle and next to the Cadillac theater. It has a 4 star resturant which we enjoyed in a relaxed atmosphere an amazing Italian meal. The wine list is one of the best in a city of great restaurants. The Kimptons have a social hour 5 to 6 with wine at all of their hotels. You sit in a designer, kind of London circa 1968 couch with a fire place nearby and have that lost art form of relaxation with you fellow guests. They are super animal friendly and provide complete services to your dog if you wish to bring it. The exercise room is great and there is a spa here as well. There are two other Kimptons here but for the money the Allegro is the best value and location. Always consider Kimptons as they never disappoint where ever we have used them.

Answer: positive

Question: I had requested a quiet room several weeks in advance, yet was given a room facing the street from which I could hear traffic noise. I asked to be moved and was told that nothing was available until the next day. The next morning, prior to being moved to a quiet room, the toilet in my original room overflowed creating a large unsanitary flood. About an hour later I was moved to a room which did not face the street. The room was quiet but smaller and darker. The mattresses in each room were very firm, I would even say hard. I asked if any softer mattresses were available and was told that the mattresses were all the same. At checkout I tried to give the hotel a form of payment that differed from the card the room was reserved under, and this process was still not done correctly after 10 minutes, which seemed longer because the van to the airport was waiting right outside, with other passengers. (The cost was not correctly charged until almost a week later.) As recompense for the noise, flood, etc., the hotel offered exactly nothing. Not a great stay.

Answer: negative

Question: I must say, this hotel is absolutely beautiful. My wife and I were blown away by the penthouse fitness center and pool all the way up on the 42nd floor. Very well designed rooms with great linens and pillows. The bathrooms were a nice change of pace from the boring hotel bathrooms we usually see. Overall an excellent experience here, great views and close to everything you could want to do in Chicago.

Answer:
positive