Choose your answer: is the following review positive or negative?

I would not recommend this place for the customer service, the manager Alica was rude to me the minute I walked in.. I was given a gift card for Christmas and one of the employees had put the amount that I needed on the card for a one month of tanning long story short they didn't include tax on the card so I ended up having to do the monthly membership witch I didn't want to do yet wanted to try out the service first. She was incredibly rude to me finally I just went to tan and she tells me I can only tan for 6 minutes... I tell her I don't burn and I usually tan for 10 she tells me it's there rules I can only tan for the 6 minutes.. whatever I tan.. my friend tells me she just tanned there and they let her do 10 for her first time. So ovisiously she doesn't like me whatever I come in the next day and she tells me I can't tan till 24 hours later and she said that I easy informed that and I signed a paper saying that witch I never did or else why would I come when I couldn't tan.. my husband ends up coming in and talking to her about this hole experience and she argues with us and gets in my face. Tells me I can't get a refund blah blah the hole experience was horrible and she lied to me more then once. I will not be going back to that salon.. very in happy

Select from the following. 1. negative; 2. positive;
1.