Problem: Write a negative yelp review.
A: This place sucks! How do you have 4700 employees and all but 3 are friendly and helpful? Someone needs to take the wheel this place is insane...currently the salesman is on his phone while my husband found what he needed himself then we can't just walk away...the salesman had to print up a slip. I dislike best buy however they actually have helpful employees...and I can't even believe I said that.

Problem: Write a positive yelp review.
A: This is a great museum and definitely worth the visit. The exhibits are extensive and very interesting. I didn't have any of the audio problems some of the others have talked about; the headset worked fine - although a couple of times I had to stand very close to the sign. You'll know more what to expect if you think of it as the "Museum of Musical Culture", since the bulk of the space is organized by region and country, rather than by type of instrument. This is still quite interesting, but it has a couple of problems. First , there's a lot or repetition (for example, most cultures use guitars). Second, an inordinate about of space is given to very primitive instruments. It may be politically correct to pretend a crudely carved gourd or discarded oil drum is equivalent to a violin, harpsichord, or saxophone, but it really isn't. That said, there was sometimes surprisingly beautiful sound coming out of very crude instruments - a particularly haunting Mongolian ensemble comes to mind - but this was frequently lost among minor variations on "drumming". Some areas were organized by type of instrument, and I personally found these the most enjoyable. For example, there was a room dedicated to mechanical music that included a fascinating machine for making player piano rolls - truly a technical marvel for its time. I even liked the extensive accordion exhibit. Since they've chosen to focus on musical culture, I would have perhaps liked to see a little more "big picture" information about the migration and evolution of instruments as they spread around the world. Maybe I'll write them that as a suggestion. Still, these are minor criticisms. There's no question that this is a unique and impressive museum. Also, as someone who moved away from Phoenix back when culture was largely unheard of, I found it a pleasant surprise.

Problem: Write a negative yelp review.
A:
Slow and rude at this location, poorly managed store.