Q: negative

A: Decided to try Voila again after swearing off it following some poor quality meals and service. Went in for a 6:30 pm reservation and got The last table outside. Unfortunately the last table inside was rather lopsided and we spent the night balancing our wineglasses and food so they didn't tip over into our laps.I have a hard time believing that the servers weren't aware of the difficulties with the table and perhaps they just enjoyed seeing the table seesaw back-and-forth but at no time did anyone offer us any assistance with the table. The waiter brought us the wine list which is a board with written words on it noting the winds and the price for glass and bottle. I thought it was interesting that with a list of 20 wines he was specifically pushing the one that wasn't on the list but didn't offer us the price of that wine.we ended up ordering one glass of the special wine and another solving y'all Blanche I have to say that they were very poor quality. To start we ordered a caprice a salad to split. When it arrived it look reasonably good but the tomatoes weresorely underripe and had little if any taste and we're hard to cut. We order dinner of two grilled salmon with Dijon sauce and my wife asked if she could have the Dijon sauce on the side but was told that this was how the salmon was cooked.we went ahead with it figuring we would just move some of the soft off of her fish. It took about 40 minutes for two orders of salmon to come out and weren't we surprise when only one came.perhaps it was a language barrier simply the fact that the waiter was not paying attention to our order but we ended up sharing one order of salmon Dijon and one side because having experienced a long waits in the past I fear that if I asked for the second it would be morning before we were fed. At no time during the dinner did anyone offer us any additional water and her glasses were so drive-by about midway through the meal that dust could have settled on them. Despite the fact that we were sitting right by the door and the entrance to the restaurant getting our ways attention to be able to get our check was another challenge. We finally accosted one of the other service his arms were full of dishes to ask her for our check. I had hoped that after a past experiences at Voila that the service what is improved.unfortunately I found that to not be the case and the long waits for dinner made a simple meal out into a much longer experience. Had the ambience of the circumstances been improved perhaps this would not of been as bad. Finally, the meal wascharacterized by a heavy hand with garlic both on the vegetables as well as in the Dijon sauce and I could've shared with a bit more Dijon as opposed to spice.

Q: positive

A: its The Rock House Its A Party Out Side And A Party In Side To

Q: positive

A: Really good place to go to with a bunch of friends. It's the sort of bar you go to for a beer and you end up spending the night there discussing nothing and everything with people. They have a great selection of beers. The background music is well-chosen and not too aggressive. The staff is lovely.

Q: negative

A:
WARNING: My family and I never got to try the food. I have never written a negative review and I am sad that a new place has to be my first. So my husband has been waiting for this place to open for a month. He booked opening weekend on the calendar and invited the whole family. The four of us (toddler and teen as well) arrived about 10am. There was no one to greet us and looked like they had a number (maybe 6) of families waiting. After a few minutes a (teen?) girl came over and kind of took our name. No information, no wait time, no menus (which we took to look over ourselves). Noticed tables sitting empty but not cleared. Another couple waiting next to us for 10 minutes ended up finally having their server come over and hand them their bill. Interesting... We waited for over a hour. In that time no one saw a bus boy. The two tables were never cleared of their slowly rotting food in that entire time (though the "greeter" girl came over to the same table twice, clearing 1-2 cups each time...). A few groups were slowly seated as we waited, but we also noticed the outside tables were empty but no one was being asked to sit outside. About 30 mins in, the greeter girl came over to see if anyone wanted to sit outside (should have been done from the start.). As she looked for people, she rolled her eyes when she couldn't find the name from her list. When we were finally seated (by the same greeter...), the table soaking wet. She grabbed some paper towels and handed them to my son, who dried the table himself. No silverware was on the table so a few minutes later, one of the owners/managers put some down. He half-heartedly (and inappropriately if I may add) said "Guess you waited awhile?". I said it looked like their were some logistics issues and he immediately shot back that "No, we are very busy". Um, if you cannot handle your shop being busy, than yes - you have logistics issues. My husband asked if there were any busboys and he said there were three and they were all working. Wrong attitude all around - this is not how to endear your customer base. After he walked off, my son noticed the silverware had dried egg on several pieces and that the 5-6 tables nearest to us had NO food on them - all the families were waiting without menus. That was the last straw. As the waitress came over for the first time to ask for our drink requests, I explained it was not needed as we were leaving. It sounds like the food here could be excellent. But they need someone with major restaurant management experience to get these things ironed out immediately. Additionally, management needs to realize that their attitudes can make or break their business. I love supporting local shops and I wish them the best. However, I will wait for more yelp feedback to determine if we will ever return. P.S. In going over my review with my husband and son, he said he has a few friends that went over the weekend with their families as well. One said they waited over 1.5 hrs only to get the wrong items delivered to their table, with no explanation of what happened or apology. Very disappointing...