In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
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Question: I ordered this product but received the joint supplement instead. Amazon provided me a refund, but I still want to try the holy basil. If I order again, can I be assured I will receive the correct product?

Answer: negative

Question: I absolutely love these! I've never installed something like this before. It took me a little longer than it prob would have taken most men, because I didn't think the directions were quite clear so I had to do some thinking on it but I'm proud of myself.

Answer: positive

Question: After my cheap company branded ID/access card retractor broke I decided to get something more heavy duty. So far, this has been perfect for holding a combination of an HID access card and a couple keys on my belt. Yes, it's pretty big, and could definitely handle a lot more weight. The build quality offsets the heft in my opinion.

Answer:
positive