Q: When the item I picked out rang up at about three dollars over the price posted on the rack and I pointed it out, the cashier stood there fanning herself with a brochure, looking anywhere but at me and gave me a who cares, take it or leave it attitude. Funny how one employee can ruin the whole trip as everything else there was okay.

A: negative

Q: I absolutely love the New York Steamer sandwich, but when I went in today to place my order, I was distracted by the cashier inquiring about my adorable grand-daughter (who I was holding) and I guess I said Engineer instead of Steamer. Imagine my disappointment when I peeled back the wrapper to reveal turkey and mushrooms instead of corned beef and pastrami. Fighting back tears of defeat, I sunk my teeth into my tender regret. You know, it was pretty good. But next time I'll write down my order and just hand it to the cashier.

A: positive

Q: Had the new roast beef with au jus sandwich. I was able to sub a caesar salad for the default bottomless fries. Server was friendly and understanding as I had a few questions for her before I could order. The fourth star was for the complimentary birthday sundae that was waiting for me when I had arrived back from a visit to the restroom. Now why would I rate an extra star for this, you ask? Since I actually paid for the meal with a birthday coupon, I had not expected the complimentary sundae. Quite thoughtful of the server, I thought, and this act garnered her a few more dollars in tips!

A: positive

Q: Ordered pizza and wings online. Delivery driver left a message on my phone that she left the food at my front door. No food at my front door. I called the delivery driver's number that was on my caller id....no answer until I blocked my number. Delivery driver claimed to have left the food at the front door and someone must have walked by and taken it (My front door is not visible from any walkway so very doubtful). Called the store and they told me there was nothing they could do until a manager got there an hour later--and again said that someone must have walked by my apartment and took it. Got a call about 45 minutes later from a gentleman down the street to let me know that my food was sitting at his door when he got home from work. I called the store back and told them that the delivery person delivered it to the wrong address. POOR CUSTOMER SERVICE. Someone needs to teach their employees that you DO NOT blame the customer for YOUR mistake. Will NEVER order pizza from this store again.

A:
negative