Sentiment analysis: This review is purely on the spa facilities, as I did a day pass and did not get a service. Fully enjoyed the spa. Great sauna, jacuzzi, cool mist shower and steam room. There is a wet and dry lounging area. They have teas, lemon water and snacks (pretzels and cheese crisps) along with fruit. The grooming area leaves a little to be desired - not a lot of styling products and sparse brush selection. But overall a good experience. The fee for one day is $28 and a 3 day pass is $75.

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positive

Sentiment analysis: We just came back from another great meal at Grimaldi's Scottsdale Quarter location. We have to have our weekly fix and are never disappointed. The house salad with feta cheese is to die for and our pizza was perfect, crispy and light. If the food is not enough, the welcoming and warm staff is the cherry on the cake. Marla, one the managers, treats us like we are coming to her home for a meal. She is always so kind and takes such great care of us. She does not stop for a moment greeting customers, helping her team and clearing tables. She is hospitality personified. Brian is the GM and he is always kind and wearing a smile. He always makes it his business to come by and chat with us regardless of how busy he is. The servers are unbelievable they are actually waiting on our table or not, they are always sure to drop by to say hello and make sure that our experience is a good one. Thank you Grimaldi's Scottsdale Quarter for taking such good care of us!

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positive

Sentiment analysis: Had the worst service ever there. I used to go on a regular basis, but the service has been going down hill and finally hit bottom. I really don't think the waitress spoke English. We waited for 20 minutes to get our check and had to ask again for someone to find our waitress for it to finally come. Then another 15 minutes to get our bill back. When we complained to the hostess, she said oh, ok. There's plenty of Japanese Steak houses, we will now be going to another.

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negative