Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: The Hard Rock should stick to restaurants. After a recent stay at the Hard Rock Hotel in Chicago I think they should go back to what there good at. Besides having to wait an hour for my room to be ready (this is after my check in time), the receptionist was very rude and seemed to not care that I was being delayed. After seeing the state the room was in I still do not understand what took so long. The sheets look to have been picked up off the floor and returned to the bed. The bathroom looked as if somebody had just used it (I will leave out the details). Complaining didn't seem to get me anywhere, they offered me a small discount at the hotel's bar. After this experience I will be more likely to book at a Motel 6 then return to the Hard Rock.

A: negative
****
Q: I booked a room at Swissotel Chicago because I thought the price was reasonable, and at the base price it was; however, it ended up costing more than I had planned for, as you have to pay for parking and other amenities. The service was not very good, considering they market themselves as a luxury hotel. There was no one there to help us bring in our bags when we had a difficult time doing so, and the staff were cold. All in all, I would say it was an average experience... not luxurious like they claim it to be.

A: negative
****
Q: We got a spanking deal at this hotel for $99 a night. It's in a good location to the Loop. Excellent transportation options abound. My gripe comes from the fact that we were obviously put in a "crappy" room. It overlooked the back of the building and the roof of a building next to us. The toilet in the room was not bolted to the floor. Other than that, if I needed to stay in the Loop again for something and I knew I wasn't going to be put in a undesirable room, I would stay here again.

A:
negative
****