On the one hand, the high tea itself was a real experience. You get the sandwiches and savory set, then they bring out the scones and sweet set, and then some people get the 3rd course of a serving from the dessert cart. Unfortunately, the service was difficult to flag down, so by the time I got someone's attention to give me the bill, I was ready to get out of there vs. trying the dessert cart (and no one even seemed to notice I didn't get that course). It's too bad because the setting and live harpist are really quite lovely. Someone did check in on me after the first course to see if I wanted a fresh pot of tea, but then no one came back to check later, and by the middle of the second course, my tea was cold. It was nice they gave me a newspaper to read, since I was by myself. I would definitely come back because the tea was so nice, but I would make sure I had plenty of time, so I didn't feel like I had to run out of there at the end. Overall, it's just not the level of service I would expect from the Balmoral.
Is this review positive or negative?
OPT: a. negative b. positive
Answer:
b.