instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
everything that i read from other reviews was pretty much on the money, they have excellent customer service, the employees there really cared about their guests, there was always coffee, tea, hot chocolate in the lobby, good hot breakfast and dinner with wine and beer, the doormen were nice and willing to help out for directions, the room did the job, there was a kitchen, 2 flat screen tv's, and a pullout couch included, it was close to the "eL", but for us we found the buses to be more useful. I would recommend getting a pass, we got a 3 day pass and it was well worth it for $14 which we got at jewel osco, not too far from the hotel, for the most part the majority of the people that were there were older people on a business trip and families, but us three girls didn't mind, so i would definitely recommend this place, it was one of the cheapest places were found out of all the other hotels.

answer:
positive

question:
I had reservations to check into the Chicago Conrad. When we arrived my wife and I were told the hotel was oversold and that I would have to take a double room rather than a king. This was a special weekend for my wife and I so this was a big disappointment. We were offered a free dinner which we accepted. The restaurant was dark and the food was fairly good. The tub in the bathroom was clogged with hair and we had to call maintenance to repair. This took about an hour to resolve. Overall we would not pick this hotel again. They should make sure all commitments are met and rooms are in excellent condition. We feel it was not a good value.

answer:
negative

question:
This was the best choice my husband and I could have chosen to visit! The Hotel has stunning views from all around and the best part is that it is near the water! I was perfectly happy to enjoy the luxurious rooms and comfortable decor while my husband enjoyed the solace the found in the free gym. Everything was so clean and invoting. Especially The Pump Room; there was so much history in one rooom. Overall, we had a great, relaxing vacation away from the kids. I would definitely return to the Ambassador next time we're in the area!

answer:
positive