Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Q: Review: I truly am not the sort of person to write a negative review about an establishment, but my time spent at the Affinia Hotel in Chicago forced me to do so. It was to be our first trip to Chicago since I was a boy so my wife and I were very excited to arrive and begin our short weekend getaway as soon as we checked into the hotel. First I must say that the counter help was far less than helpful. The apparently confused person who was to sign us in was extremely out matched when it came to the workings of the hotel computer and was total inept at customer service. He said we had not reserved a room, which I had weeks earlier, and proceed to explain to us that his hotel does not make mistakes of this kind and that WE must be mistaken as to the reservation or the hotel or both. Finally the manager arrived after I insisted on his presents. He did straiten out the confusion, but the room we were lead to was much smaller than we were lead to believe and had not even been cleaned from the last occupants. I called down to the front and demanded that the manager walk himself to our room and see the condition of the place. We were shown to another room, this time to our liking. From that point on nothing and no one that we saw or had contact with worked or acted as one would expect from a hotel with the reputation that the Affinia had. To list just a few; the television was a 13 inch black and white which could get only 4 channels, the food that room service brought up was cold, lifeless and bland, the cleaning person knocked at our door at 5 in the morning every morning even with the 'Do Not Disturb' sign on the door, and there was this ever so slight smell of mold and vomit which passed through the hallway every time my wife and I lift the room. To be blunt, I truly hope that the CEO of the company reads this note and fires the entire staff, guts the building thoroughly, and is publicly flogged in a downtown park. WE WILL NEVER STEP THROUGH THE DOORS OF THE AFFINIA AGAIN.
Polarity: Negative
A:
true