Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: Stays here while on a business trip in Chicago. First off the staff were very friendly and helpful. They were knowledgeable about the things in the area when I needed to find something. I had a king bed room - it was very clean and cozy and the view was great. This is definitely a hotel I will stay at again if my work takes me back to Chicago.

[EX A]: positive

[EX Q]: The hotel was not one of the better ones I stayed at. the room was seemingly nice at first, but after staying there for a few days it seemed like the cleaning staff never came through to clean it. I had the same sheets for a three days before I called and requested they be changed. Also, the walls seem to be paper thin and you can hear what is going on in the adjacent rooms, which interfered with my sleep. I ate at the primehouse in the restaurant also, and asked for a well done steak, and the steak was still pretty pink on the inside and lacked flavor. This is definitely not a hotel I would recommend to anyone.

[EX A]: negative

[EX Q]: We stayed at the Fairmont two Saturday's in a row, and both stays were disappointing. We had to call the hotel prior to each stay and both times it took the hotel 30-40 minutes to answer their phone. For the price, we expected nicer decor (it looked cheaply done); more comfortable beds-the mattresses were too soft and the sheets too hard-pillows weren't comfortable either; a more accomodating front desk staff. Our friends who were also there on the same dates will undoubtably add similar comments.

[EX A]:
negative