Sentiment analysis: Starting with the food, it tastes great and I'll go back for it. That said, I usually order take-out from my car, and way too often they don't get the order right. Today, I ordered a large iced tea with the pink equal, I got neither equal nor a straw. I ordered mustard on my Maxwell Street Polish, missing! On other occasions, I've ordered the burger with mustard, ketchup, pickle, onion only and gotten lettuce, tomato and mayo, or no onion, or no pickle. If this kind of sloppy service didn't happen about every other time I go there, I would give them 4 stars. Come on Portillo's, get your act together!

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negative

Sentiment analysis: The $9.95 prime rib dinner really was delicious. One of the 6 of us got the NY Strip and wasn't impressed. They also had a $2 beer special. Cheesecake was pretty good.

OPTIONS:
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positive

Sentiment analysis: "I shoulda gone skydiving instead." That's what I was thinking the entire time. I was kinda expecting to be jumping 50ft through the air over dunes, with Kiss music blaring, shooting Sand People in the face and running over Jawas with Obi Wan riding shotty, keeping the stormtrooper fuzz off my back. Granted, that's not what they advertised, it was just what I was expecting.

OPTIONS:
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negative