Q: I got some strawberry sorbet from here a couple nights ago and now I can't stop thinking about it! Wish I could fly back to get more! The owner is so friendly too. Great service!!

A: positive

Q: I really wanted to like this place, but there are too many things here that need fixing. First the good: 1. The meat is tender 2. The okra is good 3. The location is next to a busy shopping area, probably a lot of coincidental business. Now for the bad: 1. The whole ordering process needs to be rethought. Waiting in line, then telling the meat slicer guy your meats, who then yells it at the guy next to him, who then asks you what you ordered, twice, then tells the order to the guy next to him at the register... Yeah, it isn't the most efficient way to do it. 2. Give me a complete order, not bits and pieces. About 3 minutes after the ordering process, the guy handed me a tray with two piles of meat without sauce, two pickle chips, and a small chunk of raw onion. The sides were still cooking. Then he asked "what sides were those again?" Which was the third or fourth time I repeated them. About 3 minutes later, a pseudo waiter brought me the first side (fries). He then asked what the remaining side was, I repeated okra. A few minutes later the okra came out. Seriously, have a prep area in the back. Have a register in the front. Take the order once. ONCE! Then build a whole order and either walk it out our announce an order number. There is a reason nearly every other fast food restaurant does it this way, it's a proven model that has stood the test of time. Don't try to be clever and reinvent something, 3. It says on the menu the plate comes with pickles and onion. I wouldn't advertise that fact unless you plan on actually serving plates with a full dill spear. The two destroyed dill chips that would normally be on a burger made me feel gypped. Finally, the ugly: 1. the BBQ sauce isn't that good. I've tasted better from the grocery store. Seriously, for being a BBQ place, the sauce should be the key ingredient. Instead, it's off to the side in a tiny little self serve bucket. Three different flavors: original, sweet, and spicy. The sweet was almost good, the original wasn't very good at all. Overall, I give them two stars for the good sides and the quick food (BBQ in 10 minutes is kinda nice, even if the sauce wasn't). As far as the lack of efficiency goes, I hope the owner is reading and seriously considers changing it.

A: negative

Q: While I don't know how to brew beer, I know a thing or two about drinking it. ;-) In all seriousness, however, I do have a few friends that are talented home brewers, and have been asked on a few occasions to swing-in and pick-up various items on their behalf. My most recent trip included a stop for bottle caps, rubber stoppers, and some one-step cleaner. The staff is friendly, almost to a fault. I stood in line and listened to a lengthy (like 5+ minutes) conversation between the checkout guy and a customer; they were discussing hop differences as a small line of customers waited for their turn to check out (myself included in that line). It took more than 20 minutes for me to get through the checkout line; I know because I plugged the meter for 30-minutes, and when I got to the car, it was flashing "0:00". That said, it still seems like a great store, and it's hard to fault employees for being friendly and interested in what their customers are doing.

A: positive

Q: We decided to have our New Year's Eve dinner here. It was really busy but just like in true Gordan Ramsey's fashion, everything ran like clockwork. The place is nice. Decor's done up real good. However the food does fall short of my expectations. The burgers were dry. For a medium / medium done patty it was actually really dry. And to be really honest here, it was totally nothing to wow about. The patties tasted 'meh' and I've had better hand made burgers elsewhere at half the prices they're charging. Despite the terrible burgers, the starters we had were decent. The jalapeno poppers were pretty good and so were the wings. Truffle fries were a let down and also, I've had better. Overall I expected more from a Gordan Ramsey restaurant. As far as my taste buds go, the quality of food here is just like any others normal burger joint and the "GR" brand is just a brand. If you're looking for damn good burgers, please go somewhere else.

A:
negative