Problem: What would be an example of an negative review?

Answer: It probably could have been a good experience if the place wasn't such a zoo. I mean, having lots of customers isn't a bad reflection on a retaurant, but at a buffett, it really puts a damper on things when you have to wait in line for every helping of food. And I went at 4 in the afternoon on a weekday! I waited maybe 15 minutes just to get in; when I left, the line was much much longer. Not to mention, with so many people, it was really loud (not in a fun TGI Fridays way), an it was hard just to move around (which you have todo a lot of, since it's a buffet). The food was comparable to the median quality of Hometown Buffet; I've gone to HB and had better food at times, and worse at others. In other words, not terrible, but not that good. They had some special offerings (pan-seared seafood and steak), but if my experience is representative of the norm (which according to many reviews it is), you probably won't get to try them. This is because they make just one small pan at a time, each one taking several minutes. It' like you get the worst of both worlds: you have the wait of a sit down restaurant, except it's a buffet so rather than sitting at your table and having someone bring it to you when it's ready, or even having a number called, you just he to stand in line while they cook and hope you'll be able to get some. The one thing waiters do bring is your drink, and as one reviewer said (it may have been on Google Reviews), you practically have to beg for a refill. Seeing as how you're at an AYCE buffet full of salty fried food, having them more on top of refills (or having self-serve drinks like Hometown Buffet) would be a big help. Overall, I had a very unhapy experience. I would like to try this Golden Corral again sometime, but I am hesitant. Some things can be improved (drinks being self-serve or at least refilled reliably), but if there is never a time at dinner (lunch has limited menu) where the line isn't out the door and the place more like a corral than a restaurant, I'm not sure what can be done short of opening a second one nearby.

Problem: What would be an example of an positive review?

Answer: I've been hearing about this place for several years and finally stopped in this past Sunday with my family for lunch. Even on a Sunday the restaurant was full but we got lucky and there was no wait for a table. Service was excellent with our waiter giving good suggestions and advice about what to order. We got a few baskets of the mixed fries - regular and sweet potatoes - which come in the miniature shopping carts as mentioned by other reviewers. The fries are delicious and my children loved the little carts. For the main meal, my wife and I both had the Delux Burger as did my mother-in-law and my father-in-law had a salad. The burgers are big so bring your appetite or prepare to share your food! However, the burgers are delicious and well worth the reputation they have earned. I didn't try any, but the selection of microbrews is extremely impressive and its nice to see a place with such a good representation of local and regional beers. Finally, save room for dessert. The choices looked great and I saw other diners enjoying them. Unfortunately I was already stuffed! Overall, Delux is definitely pricey but well worth it for one of the best burgers I have ever experienced. If I lived in Phoenix full time, I would make this a regular stop!

Problem: What would be an example of an negative review?

Answer:
Nice space and great patio with views of uptown. BUT, it's trying too hard to be cool in the very lame Epicenter. Crowd is questionable at best.