Problem: No customer service fully staff not one employee greeted you and ask if you needed help.
How would this review be described?
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A: negative

Problem: MY BEST NAIL SALON EXPERIENCE EVER!!!! Yes, you read that right! My trip to Modern Nails was the best mani/pedi experience of my life! This is an awesome, top notch nail salon that I wish all salons were like. I have only one complaint and that is that the place is on the other side of town from me....so not fair! Here's why you should visit Modern Nails: 1. The best customer service in Vegas! I get gel manis and regular pedis all of the time. Usually, I know I will most likely be ignored and worked on as fast as possible. This is not the case here. The techs are super friendly and actually enjoy talking to you! 2. The techs take their time to give you a fantastic mani or pedi. I was there with my sister, who had the same experience, so I know it wasn't a fluke. The techs make sure everything is done perfectly and beautifully the first time, so you are happy when you leave. Yes it takes a bit longer, but it is worth it to get a quality nail job. 3. Beautiful salon! The salon is immaculate and sparkly clean. All of the seats look welcoming and well taken care of. The floor is clean and organized. The whole place makes you feel relaxed. 4. Polish selection!!!! I swear they have 500 different gel polishes to pick from! They also have a ton of regular polish to choose from too. You will definitely find the color you are looking for! 5. They are open until 11pm every night except Sunday. Talk about convenient! So if you like getting mani/pedis, get down to Modern Nails right now! P.S. Jay is awesome! Ask for him if you want fantastic nails!
How would this review be described?
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A: positive

Problem: Visited shortly after they opened after weeks of driving pass the coming soon sign. Really had high hopes for them since they are located near my home. Before going we joked that this location is probably cursed since it seems to be a different restaurant every few months. Needless to say I was not impressed. My husband ordered wings which were ok but not enough to save the meal. I ordered a salad and asked for chicken to be added to salad. Food came out fast but the chicken was left off the salad. When we were finally able to flag down our waitress who dropped our food and never looked back we asked for the additional charge to be taken off our bill. We were told the kitchen just forgot to add the chicken and she would bring it out. She did return with chicken that was so undercooked it was still pink in the middle. We had to ask another waiter for the manager who did come and apologize and didn't charge us for adding the chicken to the salad but that was it. We never received refills on our drinks and our waitress was MIA for duration of our meal. Hopefully now that they have been open for awhile they have been able to work out some of their issues but we will just wait for the Buffalo Wild Wings to open.
How would this review be described?
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A: negative

Problem: I had dinner at the Thai Rama two days ago. It wasn't an awful dining experience, but I'm not sure I would go here again. My friend and I ordered the egg rolls (sorry, I don't remember the Thai name), and they were okay. Two pieces, small (but the price was $2, so what did I expect?), and an average filling - something I would expect from frozen egg rolls. We're both vegetarians and were happy to see a vegetarian section in the menu, but were slightly disappointed with the options. Three of the items included oyster sauce, and the other three were either vegetarian fried rice or red/green curry vegetables. I ordered the green curry vegetables (medium hot), and my friend ordered the red curry vegetables (mild - and she stressed MILD). We waited 20 minutes for our dinner to arrive. I didn't mind my dish - it was waaaaay spicier than medium, but I don't mind a little heat. The sauce was very runny, and the vegetables were soggy and looked they had been sitting in the sauce for quite a while. My friend didn't like her dish at all, mostly because it was quite spicy for being a mild dish. We spent $25 total, and I'm not sure it was worth it. The service was slow, but the waitresses were very friendly. Overall, I would probably not recommend this restaurant to a friend.
How would this review be described?
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A:
negative