Problem: **The comment by 24 hour fitness staff on this review was kind but the staff member failed to follow through. I haven't heard back from him or anyone at 24 hour fitness (but I have received numerous annoying text message and phone call marketing contacts).*** I was really disappointed with my experience at this particular 24 Hour Fitness Location this afternoon. When I arrived I was greeted by smiling faces at the front counter and I informed them that I had filled out their FREE 3-Day Pass online. The associates guided me to a computer screen when I answered a few questions and entered in my information. A second associate then approached me and said she was going to give me a tour. I said okay great! I followed her around as she showed me the different parts of the gym and overall it was a pleasant experience....until we walked in to their sales area where she told me they had a special on family memberships (I had told her I was meeting a friend who had a membership there to play some basketball). I himmed and hawwed for a minute and said no thanks I'm not interested in a membership RIGHT THIS SECOND (mind you...I walked in the door about 2 minutes prior to this). She then said, "Okay, so you are just here to play basketball?" and I replied "ummm, yes?" hoping it would get me away from this awkward sales pitch where she was just staring at me when I said I wasn't currently interested. Instead, she then said "Okay, well since you are here just to play basketball you will have to pay our $10.00 one day pass" our associate at the front desk will help you. Then she walked me to the front and said he needs to pay the $10 and walked away. I was very confused as I had just signed up to receive emails/mail/marketing phone calls from you and in turn a free 3-day pass. The associate at the front desk said that there was a clause saying they could nullify the 3-day pass at their discretion which they do if you are just there to play basketball. I was confused to I went back to my car to get my wallet to pay 10$ to use my free 3day pass and proceeded to play basketball for a few hours. I am new to Arizona (just got my new Arizona Drivers License today actually) and this is the closest gym to where I live. I'm probably going to go out of my way to "Just play basketball" somewhere else where they aren't time-share salesman. Honestly, I would have gladly just paid the $10 day pass but when you are presented the free 3-Day pass why not right? Here is the exact text from their email/website "*Pass is good for 3 consecutive days, beginning on your first day of usage at a club. Pass good at multiple locations. User must not have been a guest or member of 24 Hour Fitness within the last 6 months. Photo ID required. Local residents only. No other discounts can be used with this offer. Must be at least 18 years old (19 in NE) or 12 with parent. Personal Training available to members only for an additional fee. Kids' Club, Pilates Reformer and class reservations available for additional fee. Incentives offered for memberships. Facilities and amenities vary. Not all clubs open 24 hours. Not for re-sale or transfer. No cash value. Offer may expire without prior notice. See club for details. By providing your personal contact information, you are giving express consent to be contacted and/or receive marketing communication by direct mail, telephone, pre-recorded message, text message, instant message and other means, from or on behalf of 24 Hour Fitness. 2013 24 Hour Fitness USA, Inc." So...instead of signing of for a membership (which I was probably going to do at some point) I am going to get a membership somewhere else and put your social media/yelp/etc. on blast for your bait and switch. Happy Tuesday.
How would this review be described?
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A: negative

Problem: I walked in, no one was inside working. I waited about 10 minutes before someone peeked their head around the corner while I was on the way out to get a meal elsewhere. I figured, screw it, I'm already here. I want Subway. The Sandwich Artist finally appeared. Might as well get a sub. The guy working there was creepy but generally friendly (and also seemed high as a kite), but he honored our coupon even though they didn't technically "accept" them. I've had this happen in the past at this location where the Sandwich Artist has left the building (different guy though). I'm not sure where the manager is, but s/he doesn't seem to give a crap what goes down there.
How would this review be described?
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A: negative

Problem: I visited Temple Bar for the first time this past Monday night. Surprisingly, it had a beautiful patio with beautiful views of the mountain and plenty of seating inside and out. I was greeted by a friendly bartender that I later learned is Ashley. She was helpful and quickly grabbed the Blue Moon I was craving. Later on, a handsome little chap going by Josh happily refilled my drink and served me up some delicious wings. I was lucky enough to sit next to a kind gentlmen who goes by Dick who quickly educated me in the coaching issues between the NY Jets and Baltimore. An avid football watcher he was and in that place, there is no bad seats. Overall, I definitely enjoyed the experience and will be back!
How would this review be described?
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A: positive

Problem: Just fabulous! Definitely in my list. My husband brought me here for our 3rd year anniversary and this place is just perfect! We had their tasting menu with 6 courses not including the chef's choice of soup. We started with the Ruinart Champagne with our seat right next to the window overlooking the dancing fountain. The highlight of my dinner was the foie gras although everything was great too. Service is spot on and ambiance is perfect with intimate small amount of tables. Great food with wide selections of wines, great service, and fabulous view.
How would this review be described?
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A:
positive