Q: I bought the ultimate car wash with the full interior done but no waxing on the exterior. I was told this would take an hour and a half. After my car exited the automated wash it sat for an hour before someone finally touched it. Then at two hours I decided to tell the cashiers that i was unhappy with the wait. The cashier brushed me off and said thanks for telling us. Then after two and a half hours my car still isn't done I decided I needed to talk to a manager. At this point I'm extremely upset after watching one of the people attending my car walk off and chat with a guy who pulled up in a supped up honda and decided to chat for a few minutes. So I spoke with a manager who went and check on my vehicle and told me it was just about done. I then asked him how I get the fifty cents off a gallon for gas. He said normally you have to pay for the car wash at the pump but he would get it for me. So they pull my car to the pump. I now have to lug my baby into the cashier to ask how to pay to get the fifty cents off. She tells me pay outside and come back in. I do this then head back in with baby in tow to get my refund. This cashier tells me I need my receipt to prove I paid for the car wash. So I had to go back out to the car and get the receipt and then back in. At this point I am so fed up with the service I turn in my club card I had just signed up for and advised the cashier I wouldn't be coming back. Not to mention when I looked over my car after this I saw a lot os spots left untouched. There was a day when companies cared what their customers thought and tried to make right on their errors. Since Cobblestone in surprise doesn't I will not only not do any business there again, but I will be sure to tell my stories to anyone I can about my horrible service.

A: negative

Q: Amazing pho. It's a huge serving for 8$! The broth is great and the veggie toppings are fresh. It's a hole in the wall place in a strip mall but it's so worth it.

A: positive

Q: DO NOT GO HERE!! I cannot stress this enough...do not go here. I own a Toyota that I took into this shop awhile back to have the brakes looked at. I did not have an appointment so I arrived early at 8:30AM. It was made very clear that I needed the car back by 12:30pm at the VERY latest, and if this was not possible I would be happy to take bring it in later in the week. Alex assured me the car would be done by 12:30pm several times before I left my keys with him. At 12:30pm I called to make sure the car was ready before I arranged for a ride to go back to the shop, at this time I was told it was not ready and they would be an additional 30 minutes to finish. At this point I was upset, but was able to reschedule my meeting from 1:00pm to 1:30pm with my client. At 1:00pm I arrived to the shop only to find that my car was up in the air, tires off, with no one anywhere near it. When I asked Chandler why the car was not ready even though I was assured by Alex it would be done before 12:30pm he told me they just had to put it back together and that it would be done in a few minutes. Twenty minutes later (1:20) I approached the desk again and asked Chandler what the status was on the car. He again told me that it would be done in just a few minutes. I reminded him this is what he told me nearly half an hour ago and asked that he check the status with the mechanic before quoting me a time. He said he would go to the back and see what was going on. At this point, I called to reschedule the appointment with my client to 2:30pm. I waited for another fifteen minutes (1:45pm), and Chandler was nowhere to be found. I literally had to walk around the building to find him in the back, speaking with two other staff members smoking a cigarette. Again, I asked what the status of the car was. Chandler told me it was going to take at least another hour or so to be finished. When I asked Chandler why he was standing around in the back and didn't come back into the store to tell me it wasn't going to be just a few more minutes when he knew that I have needed this car since 12:30pm to meet my client, he had no response. I asked for a manager and was told that one wasn't available but that someone would call me. At this point my client had cancelled on me. At nearly 3pm the car was put back together and returned to me. Also at this time I was told that they were not able to fix the problem and that I owed $149 even though they didn't fix anything. The cashier stated that the problem was partially fixed and I will be charged for the full amount but they were not able to tell me what had been fixed. After approaching the first stop sign upon leaving the shop it was apparent the problem had not been fixed at all, not even partially. I have NEVER had such a terrible service experience.

A: negative

Q: This is for the Mesa Arts Center (downtown Mesa) now that it's under the MCC umbrella... Mesa Arts Center (now known as MCC art center) is wonderful. If you're looking for classes on glass blowing, bead making or jewelry making, this place is it. I can only vouch for the Jewelry classes (you have to sign up via MCC). I've taken the Jewelry classes mainly as a refresher and I like seeing if I can learn new tips and tricks from the instructors. Last summer (2007) they taught a wonderful class on stone setting. For those who can't afford going to school at the GIA or the Revere Academy in San Francisco, this is a good alternative right here in your own backyard. The studio at MAC is top notch as are the instructors. Polly, Alison and the new enameling instructor are well worth the time spent here. The studio is ... AWESOME. Complete with 4 - yes FOUR - kilns to enamel. A casting area with a centrifugal forge...and some wonderful tool benches that make me cry when I have to use mine here. The torches at the studio are acetylene and oxyacetylene - wonderful melting power! They also have a vulcanizer so you can make molds and the ventilation for the studio is superb. So many wonderful amenities that are useful - you can tell a lot of time and thought went into the studio when they were planning it. It's advised that you bring your own tools - like your own investment if you want to cast, casting grains, etc. I like to bring my own tools because you just never know who used it before you and if they've ruined it somehow either through carelessness or just being new to jewelry making. I sign up for classes for the sole purpose of using the jewelry studios. It's a wonderful place. Also the students that go there are somewhat few and far between, even though the classes can be full, most students show up every other week! That means more space for me to work in. ;)

A:
positive