Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Most services around town exhibit extremely good service. However, I guess there's always one here and there that stands out negatively. Here's my experience with one of those providers. On May 17th, 2014, I was extremely ill and went to a UMC Quick Care on Marks Street in Henderson. I thought I had food poisoning because two days before during work hours I began vomiting and became weak almost immediately. I went home and for the next 12 hours stayed nauseated and continued to vomit intermittently. I wasn't sure what was wrong with me; I'm usually never sick. I couldn't keep food down and lost all body strength. Because I just began a new job, I had no medical insurance so I went to UMC, paid a $50 initial fee to see a doctor. The doctor ordered an x-ray to make sure I didn't have pneumonia, and thank God, that result was negative. The doctor's diagnosis was acute bronchitis. I thought for sure the doctor would give me a prescription for Azithromycin (Z-Pak) or some antibiotic, but she didn't. Instead, she recommended Tylenol. Returning to the clinic the following day to request an antibiotic, I was told to just allow the bronchitis to dissipate on its own over the next few weeks. The doctor's rationale was that I could become immune to antibiotics. I left the clinic as weak and nauseated as the day before. And, because I had just started a new job, I HAD to return to work the following day feeling weak and physically off balance; worrying if I'll become even weaker and contract pneumonia. Even today, a month later, I'm still not feeling completely well. I don't feel like myself; I don't think it's out of my system yet. So what's UMC Quick Care's point? Obviously, it's okay to bill me other charges (in addition to the $50 fee) to see a doctor only to be told to take a Tylenol? When you go to UMC Quick Care, it's because you're feeling really sick; you anticipate seeing a doctor and obtaining medication to help you get well. Had I known this will probably cost me in excess of $200 only to be told to take a Tylenol, I could have saved the money, gone over to Walgreen's and have the pharmacist recommend Tylenol. That certainly would have helped me to heal sooner, I'm sure.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Oh god, where to begin... Everyone else here has been complaining about the room reservation system. It's utterly stupid. They don't guarantee you getting 2 queens if you ask for them, even though we made reservations over a month ago. They also treat you like shit when you try to express your dissatisfaction with THEIR utter lack of service. We were unable to reach the front desk with our phones for 3 entire days. We got fed up with being on hold for over 30 minutes each time so we just went downstairs to (attempt to) get some service. This place is totally uninspired and the service was just atrocious. I wish I stayed at Planet Hollywood instead, they actually treat you like they want you there.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
I had plans to go out with friends last night and I was looking for a place we'd never been before, when I came across a review for Vanguard Lounge on Yelp. Vanguard did not disappoint. The decor is modern and sleek with polished concrete floors, walls and bar top. The bartender on duty was Nathan who was friendly and knowledgeable. Vanguard is a true craft cocktail bar with a great liquor selection and knowledgeable and enthusiastic bartenders. One of my friends is more of a beer guy than a cocktail guy and Nathan helped him decide on a cocktail that made him very happy. We had wonderful conversations with Nathan about bourbon, beer and the trend of white whiskeys. Then Nathan's relief, Dustin came in and he was just as personable, and knowledgeable as Nathan. The cocktails were perfectly made and the service was great! I'm very enthusiastic about having such a place downtown and recommend it whole heartedly.