Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Nice atmosphere, good service, delicious coffee. The breakfast itself was definitely lack-lustre though. The baguette served with breakfast seemed suspiciously not same-day fresh, my Italian sausage plate was artfully garnished with green grapes. Pretty to look at, but they weren't the best quality and some more fresh fruit on the plate would have been a nice thought. The Italian sausage was nice and comforting but it was topped with a dollop of mayonnaise. Clearly of the homemade variety but really unnecessary on a nice greasy sausage. My egg Benedict was perfectly cooked, warm, with a nice creamy glob of slightly under seasoned hollandaise. Oh and the potatoes we're perplexing in their simplicity. Also I'm always weary when there's no salt and pepper on the table. From personal experience in one of many restaurants, it's the sign of a chef with a little too much pride. Fact of living in multicultural MTL, we don't all have the same palate. One nice touch these guys deserve kudos for was the mini glasses of Nutella, and jams brought to the table. So here's my official review. Give these guys a month or two. Let them work out the kinks, and then when spring hits pop by and see what's on offer. They've a ways to go if they want to become a Mile End staple but somehow I'm hopeful Barcola will step up it's game.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: Ive been to this Freddy's many times, but never did I receive the horrible customer service as I did today. (Keep in mind, i got the most expensive wash, i think $44.99, with some interior upgrade) There were some missed areas on my car that I didn't happen to catch while I was there. I had some soda that splashed over the better part of drivers side and had been there for a little while. I noticed that about 60% of the mess was gone, but the 40% left was rather noticeable. I also asked that they vacuumed the trunk of the car, which was forgotten. When I returned to Freddy's, the nice lady at the window let me go through the wash again and advised me to talk to Dan once the wash was over. Dan... how to begin, first everything that was wrong with the car seemed to be in someway my fault and he was very condescending. When I pulled into the detailing area he opened the passenger door and rudely asked me "what is the problem" I told him that there was the same mess on the side, the shifting column had coffee residue and the trunk was not vacuumed. He replied with "well can you open the trunk then so i can vacuum it" with the same snide tone. After the gentleman cleaned the door (same guy that did it originally) I noticed that there was still a couple spots left, but in the end he got it taken care of. Dan then asked me to take a look and "see if everything is OK now". When I was pulling away i happened to catch him say to the guy that cleaned the missed spots, "did you get the guys door clean" again in the same nasty tone. I am surprised to see someone that is in a customer service position be so rude especially when the mistakes were on their part and the wash cost almost $50.00. I will not be returning to Freddy's. Sad part is its only a block or two from my house and now i have to find a new place..

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I got a set of acrylic nails here and after a day and a half, ALL of them are lifting. I mean all 10, every single one. On top of that, the girl who did them drew blood from my cuticle when she used the filing machine too roughly. Then she put super-glue on there to stop the bleeding. To top it off, my acrylics are way too thick and they flatten out and go wide at the tips. I'm removing them myself since there is a risk of fungal infection once they've lifted. I would go back and ask that they remove them for free since they did such a botched job of it, but honestly, I don't want them near my nails again. Find a different place if you're getting acrylics.