Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.

I ordered this item for a Xmas gift, however when we put the picture in with the matting it did not fit, the frame and glass were crooked so picture did not fit. However you could not see this in looking at the product only when you tried to fit the picture and matting together in the frame.Very disappointed in this item and would not order anything made by the Memory Company again. I have also contacted the Memory Company who makes this frame to see what their response will be.
Negative