Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: We stopped by for the first time on a cold Friday night around 9:30. We made sure to have reservations, as the place is pretty small. It's BYOB and we didn't bring our own wine because we weren't in a drinking mood, but once we sat down we realized this was the kind of place where you needed a bottle of wine. The decor is like an slightly charming mess of old furniture, clean table clothes, and scarves draped over the windows of the converted garage. We sat right by the door and right under the old dresser that the owners stand at. The food was good. We ordered the tomato garlic bisque, which was delicious. The stuffed peppers with crab and goat cheese were tasty, but the plate was super hot and the peppers were cold, so that was a bit off. For main courses we ordered the salmon and the lobster ravioli. The salmon was great. It w cooked well and had a dill cream sauce on it. It was supposed to be served with risotto, but instead came with a dried cake of old creamy looking rice. I ignored that and ate the steamed and grilled veggies they used to garnish the plate. The lobster ravioli was amazing, but instead of coming in it's own sauce, they simply poured on the tomato garlic bisque that we had already ordered as a first course. After reading mixed reviews about this place, I was pleasantly surprised, This place was a hot mess with slightly cold food, but I really liked it.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: I cannot believe how amazing this restaurant is! The owner was opening the door for me as I walked up, and was extremely personable and welcoming. The restaurant is small and cozy, and the food was by far the best Italian I've had in any part of Arizona! Their spinach ravioli was to die for, their beverages are cold and refreshing, and the desserts...don't even get me started! I asked the owner what he would recommend for dessert so he brought me a canoli and a "brownoli", which is a brownie stuffed with canoli cream and dusted with powdered sugar. It is probably my new favorite treat on the planet!! I would definitely and will definitely visit this restaurant on a regular basis, as the owner was very kind (and hilarious), and the food was both reasonably priced and delicious!

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I have had the displeasure of dealing with US Airways for the past week. On May 2nd I flew with them and ended up having to check some things that I was not planning on. After a layover in Phoenix I reached my destination of Las Vegas where I discovered that my laptop, a bottle of vodka, as well as a few pairs of my underwear- were all taken. Of course, these are all things that the airline will not cover, but the baggage claim woman had me file complaints anyway. She was incredibly helpful and sorry- I wish I had remembered her name. In the beginning we had thought it was TSA- as they had opened my bag and left a love note in it telling me so. TSA actually viewed the security tapes so that they could clear them selves. US Airways refuses. They keep trying to put the blame on everyone else, saying everything from their baggage handlers are outsourced, to it could have been someone just in the airport. Really? With all that's been going on with airport security, DO NOT TELL ME THAT THESE PEOPLE AREN'T UNDER SOME SORT OF SURVEILLANCE. Also, all their call centers are outsourced, so while thats not really the issue they cant really give you any other information unless it pops up on their computer screen. At one point one of them even told me that my items had been located- which was obviously not the case. Never fly with these people. Besides the fact that my stuff got stolen they charge for almost everything when you fly, and we never actually encountered a friendly worker on the plane.