Problem: What would be an example of an negative review?

Answer: Though convenient to us, this PO is experiencing some problems; possibly due to inexperienced workers? After all, all one needs is to pass the civil service exam to work there. Problem 1: "Anyone using a credit card?" I stepped out of the long line, glad there was another avenue to get my transaction done quickly. All I had to do was purchase a book of stamps and postage for a letter that needed delivery confirmation. The young man who helped me was apparently confused as to my request and by the time we were done, I could have stayed in line and been out sooner. Problem 2: We have one of those old fashion mailbox systems at our complex, where the mail person opens a row of mailboxes with a key, places the mail in their appropriate slots, then closes that row--or is supposed to. One day, the boxes were left open for almost an entire day, even after the local PO was called. Meantime, some things I was expecting in the mail have yet to arrive, or have they?

Problem: What would be an example of an positive review?

Answer: Been here more times then I can count. Best Italian food in North Phoenix. Great food at a great price.

Problem: What would be an example of an negative review?

Answer:
This place does not deserve a star! We drove out there specifically to watch our friend eat the B3 burrito from the Man vs Food challenge. The day before, another friend specifically went to the manager and asked what needed to be done to accomodate the 3 would be challengers and the 20 people prepared to watch. They said, "Nothing. Just show up". Which we did! We were told that they were too busy to make the 3 burritos and that we could check back in 1/2 hour. Too busy? Half the tables were empty and yet, they weren't too busy to try and take food orders for the 20 of us that went there to support our friends! By the way, 1/2 hour later, they weren't any busier but still could not make the burritos. I will never go back there and tell all my friends to avoid it like the plague! What a waste!