I spoke to a young lady over the phone and ordered chicken pad thai and spring rolls for dinner. The young lady didn't know what spring roll was which was completely awkward. I explained to her what spring roll is. After that she told me it will take 10 minutes. Asked her if she needs my name over the phone, she said no I have your number, which was awkward to say the least. I arrived there to pick up my order, order was right, orders are delicious. Managers need to train there employees there much better for service and how to take orders better over the phone. That is why this place got a 4 out 5 stars

positive

I have eaten @ L&L in Irvine, CA. Irvine L&L is good. Henderson L&L is subpar. I came in Saturday night after an evening of partying. I had not eaten all day. Basically, I was starving. I ordered half Chicken Katsu and half Short Ribs.... The Chicken Katsu is alright, its not very flavorful and kind of dry. The chicken katsu sauce is is bland, no flavor at all. The short ribs were sour for some reason. Sour bbq? Gross. The rice is ok. The macaroni salad was mostly mayo. I didn't like it. Final judgement? Avoid this place. It's not worth the money.

negative

Been going Labad's since childhood. Very nice guys - they act like they can be your uncles! The place hasn't changed since the late 80s. Excellent food and well stocked groceries. If you have never been to the Penn Avenue district of Pittsburgh, you are doing yourself a great disservice.

positive

Sadly I don't have a great review I have been to this restaurant several times even had my wedding reception here I have been for Christmas dinner the last 5 years I have recommended it to my customers I no longer feel confident doing so. Our Christmas dinner just was not a good experience this year. First we waited at the bar patiently for a drink. The bartender came across as cocky his rather dry sense of humor was not appropriate. We were seated and told as soon as the rest of our party arrived to basically hurry up and order. The seafood tower was not good the waiter forgot my husbands soup brought our food it was cold when he took it back he acted as if he was doing us a favor because now my husband would have time to eat his soup the worst was we got our food the 2nd time it was still cold and the rest of our party was finished eating. They did take quite a large amount off our bill but my Christmas dinner ended up to be left over pizza after I got home. Disappointing
negative