Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I've been going to this place since it opened but today when we took our friend for lunch we had an experience that was not to be believed. We ordered soda, club soda and cola. All three drinks were flat. We called the waitress over and told her and asked for new drinks, she obliged and brought then a second drink which was also flat. She got the manager/owner, he came over and said there was nothing wrong with the carbonation machine, the glasses were too clean to hold the carbonation. I asked if everyone else in the country was serving club soda in dirty glasses and he said no, not dirty, moderately dirty and he would do a demonstration and show us we didn't know what we were talking about. I have ordered club soda in restaurants for 40 years and have yet to be served a flat one. Except here. There food is hit and miss most of the time but it's close to home. We got up and left and went to a restaurant with "moderately dirty" glasses. They have lost my business as well as my family and friends.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: In followup to Courtney, Nine on Nine owner's reply to my posted review. Here is additional commentary on the evening. As for returning my entree: Myself and my wife were six of eight at our table that ordered the Hanger Steak entree. My wife did indeed return the cold entree to the server. It was not replaced, but returned to the table after being placed under the broiler to be heated. This just made the meat more "over-done". After the others in the group saw this, they just kept their entrees, including myself. In fact, most chuckled at another disappointment. Since my review, I talked to other diners in our group seated at another table and their salads were all served undressed as well. Evidently, their server brought dressing to their table, but none was offered to ours? Note: At no time during the entire dinner did our server's ask anyone as to how their dinner was tasting. At no time did a Manager approach our table to ask how things were going. As for the comment about dessert, and why not complain? At this point the meal was a disaster, and when the failed dessert arrived, everyone was so unhappy, we were just wanting to exit the closest door. Again, almost everyone at our table ordered the Creme Brule, and they all were not eaten. Did anyone notice this on your team?? Yes, you are correct that I we did not complain profusely, my group said to just get over it and not to let a crappy meal ruin our fabulous 5 day trip to Pittsburgh. My wife asked me to not make a scene, but I was so unhappy, I did abruptly confront the manager on the way out. As I would want others to post their disappointment to let me know their bad experiences, I posted my bad experience. As an additional followup: I noticed in another posted Yelp review of your restaurant, that your Chef did indeed leave to open his own place: Meat and Potatoes. Interesting enough, we dined their two night's previously, and had a wonderful meal with great service. We were indeed asked many times how things were going throughout the night. Attached below is my original post: Horrible Experience! Stay away! You have been Warned!! Oh My God, is this place terrible. Did they lose there chef? If not, they need too. Well, we arrived, a pre-set event with 12 couples for dinner. We arrived, and they were not ready for us. We actually arrived about 10 minutes after our confirmed time. It was a Chinese fire drill to get us seated 20 minutes later, 30 minutes after our confirmed reserved time. "Strike One": Our salads arrived at the table and the kitchen failed to dress them! "Strike Two": Then our Hanger Steak entrees arrived Cold and Overcooked on the meat and the sides were raw and under-cooked. We should have known it was a goner when we asked for medium-rare and the server said the kitchen only does medium? If, we were there ourselves, we would have got up and left. "Strike Three": The Dessert arrives. They called it: Blood Orange Creme Brule?? It was un-edible. Who ever made this and then let it be served should be fired on the spot. There is not a Culinary School in America that would call this Creme Brule. Ugh!! Take this as a warning and head over the "Eleven" where we dined last night, which was spot on for 3 magnificent courses. If this place is in business 12 months from now, I will be surprised. Take my advice and head somewhere else.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
I normally get my nails done by my manicurist on Fort Apache. However, this was right next to my work and I wanted to get it over with and try something new. **BIGGEST MISTAKE EVER** I left this place feeling disappointed and grossed out. 1)They reuse their nail filers and buffers. 2) The guy did a really uneven coat (some areas had the color and the other areas you saw my nail) so I told him I didn't like it. He removed it with the mechanical buffer thing. I didn't realize it until I got home and felt a stinging when I was cutting onions but he ended up buffing off my skin too! It wasn't just one finger too! 3) A client came in and was waiting for my manicurist. While I was picking a new color (he blamed it on the polish for the uneven job) I hear him telling the client that he was behind because I didn't like what he did. Which made me feel rushed and annoyed. 4) After I picked my color, he rushed through my gel manicure, put my hand under the UV light and rolled his chair over to the client that was waiting. He took off her gel manicure then came back to me to finish off my manicure. 5) He used his fingernail to remove the polish at the edge of the nail by my skin - f'ing gross 6) I watched him when he went to the other client and he used the same supplies he used on me on her. He did not use any new or sanitized items. And that was only my manicure experience ... Lesson of the day: Never cheat on your nail lady.