Problem: Write a negative yelp review.
A: Cox added showtime to my bill last year, without my permission or request. I don't even have a receiver for it in my home. I just called yesterday to order hbo and showtime and this is when i was informed i'd been paying for showtime at $15 per month for 18 months! No apology no nothing, just a refund of $31! They said by me paying the bill, i am agreeing to the terms. I told them I didn't expect them to rip me off. Watch your bill closely people, you'll get burned.

Problem: Write a negative yelp review.
A: I not only make it a point to visit the spa at the hotels I stay at in Vegas but I also love to pamper myself with massages and spa visits here at home so I am seasoned a spa goer. I also know a good massage when I get one and I did not get one here. I spent $150 on a 80 minute Swedish massage and they added a $30 service charge to it which is unbelievable considering I feel like that was not earned. I am all for paying a service charge because the spas in Vegas charge them and I typically tip on top of that but this time I did not. That service charge was more than enough! Ok time to break this down for you. Front desk (check in): Ok this place was off to a bad start because of the experience with checking in. I had an appointment and I arrived an hour beforehand because I planned on enjoying the spa a little before my massage. I arrive and the lady behind the desk is already helping someone. Well what was going on here is he was looking for his wife who I guess was in the spa area. I am standing there waiting and she is dealing with this guy and apparently someone else had already gone to the back to look for his wife. So if that's the case why couldn't he step aside and allow me to be checked in. He was already being helped and this was taking a while so I found it a little annoying. Then she finally acknowledges me and has him step aside so I can be checked in. She gives me a form to fill out and then walks off. I fill out the form and I am left standing there. Another girl comes out and tells the man his wife had already cause she was not back there. She then asks me if I need help and I gave her the form and she checked me in. That took way too long to get started. The Spa: So disappointing! The Luxor has a badass theme to work with and they could have made you feel like Cleopatra or something by having a kick ass spa. Caesar's Palace spa has the Roman Baths so I had thought they might do something like that. The customer service in that area was not that great either. I walked in and I was not greeted. I was given a locker and a key. I had sandals on already so they did not offer me any. No matter I guess. I was not given a tour or anything so I guess it is good the place is small. The only thing she showed me is where the lockers were. The spa has nothing. Two very small tubs, a sauna, and a steamroom. Nothing else. No cold plunge and the water temps in both spas were too hot. No warm relaxing water spa like the other ones I have been to. Steamroom and Sauna were unimpressive. The only thing this place has going for it is the relaxation area and the juice and fruit they offer. The chairs there were very comfy and they had TV to keep you entertained. I spent most of my time there. The Massage: Another disappointment. I went in for an 80 minute Swedish massage. I ended up getting an 80 minute deep tissue on steroids. It hurt!!! Swedish massages are light to medium pressure and are not meant to hurt. I have had alot of those in my lifetime. The masseuse's name was Kristin and she was rude. No other way to say it. She explained what a Swedish massage was and her words were it is a light to medium pressure full body massage. She also said if she was going too hard or too soft to let her know. Well while she was murdering my neck, back and arms I let her know it was too hard and she got a huge attitude with me about it which shocked me. When I said it was too hard she sighed hella loud and said "ok uh huh." After that it was extremely uncomfortable because I think I seriously made her mad. You could cut the tension with a knife. What made it worse is when she was doing my legs she started to hurt me again to the point to where I was wincing so I reluctantly said something again and same reaction. I was so uncomfortable after that. I'm sorry but if I am paying $180 for a massage then I think you should make me comfortable and use the pressure I like without complaint. She was so unprofessional. The one thing she did do well and it felt great was she massaged my face and scalp. The face massage made me melt. It felt amazing and the scalp massage was great too. The rest of it sucked and hurt like hell. I have had deep tissue massages that did not hurt nearly as bad. She made me so uncomfortable because of her reaction that I spent the entire time tense. Let's just say this is why I did not tip on top of the service charge. It was not deserved. Once we were done and I got dressed she walked me back and did not even say goodbye to me or have a nice day or thank you or anything. I only mention that because at other spas they were more polite. Check out: I just wanted out. I got dressed turned in my key and went to the front and paid and left. Check out was quick thank goodness. Bottom line I would not come here again even if I got comped. There are WAY too many spas in Vegas where I can spend the same amount of money and have a much better experience and enjoy much better facilities. This place is j

Problem: Write a negative yelp review.
A:
I was just at this salon yesterday and I was not impressed. I live in FHills but shop in Scottsdale and because they are open a bit longer than salons in FHills, I went. I called to see if they would accept competitors coupons and they said yes- NOT TRUE. First off, the colors were outdated and looked watered down. The water in the tub was luke warm. Since I was new, I requested a plain pedicure and was charged $25. I gave her the Cindy and Danny's spa pedicure coupon for $19 and the woman owner said that they only accept the discount equivalent to what their coupon is at $22. For that money minus tip, I could have gotten a mint scrub, hot towel massage and beautiful colors. We are in a recession, if they think that they have a such a superior service to offer for a foot bath with clipped toenails and paint, I'd rather give the money and tip to a salon that really appreciates my business and wants me to come back.