Q: negative

A: The service here just was not good. It seemed like the waitress forgot about us. Then the food just wasn't good. Blackened fish sandwich was hard and the salad just could not get it right.

Q: positive

A: Lavo is a nice Italian food inspired restaurant where the price is right and interior design is sleek and modern. Nice outdoor balcony dining on the strip with nice views to the Treasure Islands pirate bikini show. :) Food was not mindblowing but good and dining outside when the weather permits works great in Lavo's nice location and setting. Wine list was great for Italian wine fans like me. Service was bit blunt and arrogant but when dining in good company with good food and wine, it's secondary - I'm European yes. I would think this place is also kids friendly. Petit stake I enjoyed was fantastic! PS. owners/managers - the idea with the sink in the restroom is not designed correctly. Go to Mecca in Helsinki, Finland to see how you make "exceptional handwash" experience :-)

Q: negative

A: Space is off the lobby with views of the pool and the Strip - great atmosphere. Vibe was sports oriented with lots of flat screens broadcasting the Wisconsin v Arizona NCAA game. Burger was good but the service ( Erin from South Dakota) was not. It took 40 minutes to get our burgers and the Rings arrived at table cold and in edible. They comp'd our coconut shrimp app and the rings - which was appreciated. But would have preferred to have gotten our food timely and hot. The establishment was not particularly busy - so it was hard to imagine what the problem was....judging from other yelp reviews this place has service issues.

Q: negative

A:
I wish I could give this place a better review. Perhaps it was because I had just spent two weeks in Italy. So the comparison was too fresh in my mind. Maybe the dairy products are better over there. I've been to Frost 3 times wanting to like it. It is convenient to get to. But I just don't see the value. So far I have tried the Stracciatella, Pistachio, and the Hazelnut. Each time comparing against what I had over there. Each time disappointed. Given the convenience, I would probably give it a try again if they would change the policy on the small cup and allow putting more than 1 flavor in it. Each time I was there, I asked to put 2 flavors in the small cup. All three times I was told NO. What ever happened to the customer is always right. The value? Almost $4 for the small cup. In Italy I paid 1 Euro for a single scoop small cup. $1.45 I could get 2 scoop, 2 flavors for less than $3.