Q: On the plus side, my room was clean and in good condition and offered at a reasonable rate. On the minus side: The rooms take a long time to get to (towers or Pyramid); the hotel and casino are dark, smelly, stuffy, grimey, crowded, and out of date; the gym is miniscule for the size of the Hotel and it is impossible to get a workout completed when big conventions are in house--plus they offer no cooperative options with other hotels; the Pool is closed for most of the winter; the restaurants are outdated and out of touch; the Starbucks are understaffed and overwhelmed 90% of the time (30 minute wait!); the staff is underwhelming.

A: negative

Q: Just great! I have boarded my 3 dogs and cat here and they come home so happy and healthy it's like home away from home for them. I am able to relax when my husband and I travel for work and can't take our fur-babies. The staff is helpful and friendly and always ready to give me an update while we are away.

A: positive

Q: Solid food. I got half and half if bella bella and chillaquiles benedict. Somehow I could tell my portion was so much smaller than other people's benedicts...maybe because I did half and half? But my hash was smaller portion too. :( maybe im imagining stuff because it was so good I wanted some more!

A: positive

Q: The girl would not serve my friend in a motorized vehicle in the drive through. Told me she was calling the cops but called a security guard and no justice was had. Rude and mean woman needs to be fired from her job. Worst service ever at a mediocre establishment that just lost all credibility.

A:
negative