instruction:
You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.
question:
Great selection & helpful staff.

Fast internet and comfy seats.
answer:
4 stars

question:
I called AAA and received new quote and policy from agent, everything seemed fine until I called him back and asked him to add on a new car that we bought. He wanted me to hang up and call a 1-800 number to add new car to policy. I ask him " I thought you were my agent?" and he replies " I am but there are not really anymore insurance companies out there where the agent does all the work, I'm here to answer all of your policy questions, ,f you want to add on a new car you have to call separate number". Mind you, I emailed him and gave him the vehicle information to be added. In the end he ends up emailing me the new insurance card, turns out he can do it. What kind of service is this? I miss my old retired insurance agent in Texas, this would have been unacceptable.
answer:
1 star

question:
More a restaurant than a diner.

Restaurant is comfortable and clean. Servers are friendly and efficient. Food is much more in line with a restaurant, than an inexpensive diner.

Big View is marketed as a New York Diner, and, as a former New Yorker, I can attest it meets that mark - especially at the way in which they price their offerings. I think it's a little too pricey, when compared to their southern counterparts.

If you visit, you must try one of their spectacular desserts...especially the cheesecake.
answer:
3 stars