I can't even give them a star. But because i have to I'll go with one. I was blown away by how rude Vicci and Sabrina were. Service- I went in with my little sister (17 yrs old) and her 2 friends and upon seating Vicci already seemed annoyed. I felt like maybe she was thinking "oh boy a bunch of young people." We had two coupons to get a breakfast and get a meal free, so we were just curious (two of us never have been here before) if we could do a breakfast meal and a dinner meal if we wanted to. The way she looked at me was ridiculous for a lady of her age. She made me feel like I was stupid. Then a little bit later she came back to take our order and I just asked if I wanted dinner could I get a breakfast side instead of a dinner side. And she responded by yelling at me "WHAT KIND OF SIDE?!" When I simply asked for biscuits and gravy, she said no. Which I don't understand because my friend got biscuits and gravy, and they serve breakfast all day so why wouldn't I be able to just switch my side? Idk. Then, the whole time we were there they (Sabrina and Vicci) stared at us. We weren't being loud. We weren't being disrespectful. It was rude. When we checked out Sabrina was the one who helped us. My friend was asking if she could pay some with cash and the rest on her card and Sabrina answered "umm...yes?!" Giving her a look like she couldn't possibly fathom the idea of someone asking that. Food- When my sisters friend ordered she asked for a side of ranch. Which she got. When I asked for a side of ranch I was told it was going to be a dollar extra. And was told to share her ranch. What?! Uh ok.. I ordered the French dip. Which was phenomenal. The fries were good too. My friend let me have a bite of her biscuits and gravy, because god forbid I get my own, and it was so cold. I'm glad I didn't get any after all. Overall, the food was good. They give you a lot of food for what you pay for. But the service? Shit. I just couldn't believe it. I don't expect to go to a restaurant like this and get 5 star service but if you're in the customer service industry you better work the shit out of your customer service and exceed because that was ridiculous.
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I.