You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

[Q]: So I've been a regular customer for about 10 years+ and I have never had a problem arise until today. My family enjoy having Dairy Queen's ice cream cakes because the different layers that it offers and it's simply delicious and perfect for their prices!

I have a pretty big family so we go through a lot of cakes in just one year. At the beginning of this month their freezer was not working for the regular ice cream cakes. But the freezer for the blizzard cakes was working. We were given the option to get a blizzard cake instead. We were content and happy that the Dairy Queen workers apologized explained what had happened and we understood that this happen! :)

Today, we came back for another regular cake and there were some cakes that were melted but marked as 50% off, we were not interested. Anywho, we picked out a regular 8 in. cake from the back freezer, paid, and was waiting for the manager to come and write on the cake. Well, let's just say, our cake was suffering from waiting for so long (about 25 minutes) then she finally took the cake back. She took forever. We were standing by the counter waiting and she came out 15 minutes later to go back to the freezer in the front and she said "I dropped the cake." Okay, first off, when you're dealing with customers, you need to apologize, it will show that you actually care about your customers. Then, she just went and got a 10 in. cake ( that was partially melted) and told us "the least I can do is upgrade it to a 10 in." When you give the customer that option, please do not give me a melted cake, that is unfair. So finally she gave me a good 10in. cake from the back.

I was a little upset today especially when it all came from "the manager." We used to drive a little farther from our home for this Dairy Queen for their ice cream cakes even though we live right next to a Baskin Robbins. We might not return because of this incident but we will see. I enjoy their ice cream cakes too! The young girl that helped us was understanding and great! The manager disappointed me that she did not put forth her proper manager skills. The least she could do was apologize.
[A]: 2 stars

[Q]: Wows, Tea Station. Your milk tea is expensive. As is your food. The milk teas are good though; I really have no complaints about it other than the price.

This place is also open late, which is a plus because sometimes you just don't want fast food late at night!

The tables are really oddly set up, and they really need to figure out a system with their "To-Go" and "Dine-In" people. Also, where the cash register is located is really odd as well, it's really an inconvenience if you're sitting at that table behind it!

Sit against the wall, but not near the door on cold nights!
[A]: 3 stars

[Q]: Big time Bummer. This would have been my fourth time going to NOLA for lunch and the first time that I have eaten at the tables as opposed to the bar-top. We got in before the lunch-rush hit and were seated quickly and in a friendly manner. Our waiter was quick to ask about out interests in food, take our drink order and walk is through the menu. Service was good, so that wasn't the issue, the issue here was the food.

I ordered the Chicken Po Boy Sandwhich with a fruit salad instead of fries. The whole meal was a disappointing, I only ate it because I was hungry and I didn't even do a good job at finishing my plate. The chicken on the sandwich was dry, not oops it was grilled too long fry but oh dear me this might get stuck in my throat dry. From there it was a series of unfortunate events. The bread wasn't up to par with past sandwiches had and I stand by the thought that the bread to content ratio for the particular menu item is skewed in the favor of the bread. The sausage was good but there was not enough kick to salvage the palate. I can't remember if there was tomato or lettuce or any other veggie in it mostly because the biggest bummer overpowered the whole entree--the mustard. It was there in dollops and it wasn't good in its own merit adding to the dryness of the whole sandwich. Lastly, I chose the fruit salad in lieu of fries ... it was warm. Now I understand if it's at room temperate in an air conditioned setting like the dining area ... but it was hot kitchen room temperature and biting into it didn't release cooler juices that might have survived the onslaught of the ambient heat in the back. So that was a big bummer.

I hate that I didn't like the food because my first three times were very good experiences. When I do return, I'll have to try a different lunch entree since I don't want to risk another Po-saster.
[A]:
2 stars