Sentiment analysis: horrible experience. We ordered our food online 2 hours ago and still NO FOOD. we just called and they clearly have no idea that we even ordered, we've talked to 3 different people in the past hour about our food. The last time we called she offered to retake our order and start from scratch. Meanwhile, the credit card was charged for food we never received. The lady took our number and said the "computer is broken" and the boss will call me back later for a refund. Worst experience i've had with lunch. My lunch hour is now :(

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negative

Sentiment analysis: Food, excellent as always. I've been dining here for nearly 20 years. Service, horrible. Last night was the worst I've ever experienced there. Lots of waiters doing nothing, managers holding up the bar, maybe one busser in the restaurant. Took forever to get a water. Took forever to be followed up with. Oh, and when you order an appetizer isn't it supposed to come before the main course? 2 stars for this visit, and that's only due to the cooks doing their job right.

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negative

Sentiment analysis: Fun bar with great drink specials and fun drag shows. Beer bust is a deal and bar tenders keep cups full. Highly recommended.

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positive