Old, old, old, and too far down the strip. I stayed here to go on the cheap. Not next time. They really ticked me off the last day. First, they tacked on an energy surcharge when I checked out. Is this something required by law of all the hotels now? This did not happen before. If it is not law, it is crap! They should have just added it into the price of their crappy rooms! To top it off, we went the night before to print out our boarding passes. they guy at the desk said he couldn't help us, even though he was just chatting up his co-worker. He told me I could either use my credit card for the machine in the lobby or to go to the business center in the morning. Assuming it was free (remember, my friends, what it means to assume!) we walked allllllllll the way across the hotel to be informed that there was a dollar a minute charge to use the internet and a 50 cent fee for each sheet of paper we printed off, even though we were guests of the hotel. What if their internet was as slow as their hotel is old? It would have cost us a lot for a dollar a minute! What a load of crap! I realized then how far away I was from the Bellagio... One star because they are next to the Peppermill, one of the best places for breakfast in Vegas!!!

negative

One word review "meh". This place was seriously average, mediocre, nothing special. Great service but beyond that it was nothing to write home about.

negative

This has got to be the worst customer service experience I've ever had...and seeing the other reviews on here I suppose I shouldn't be surprised. We came in to return a frame. There was a pretty long line and only 2 checkouts open. We went to to customer service desk, which is where you have to go in most stores for returns. The two "customer service" representatives at the registers didn't acknowledge us at all. No "you need to get in line to check return", not even any eye contact. I left to find another employee to ask. I asked if we were supposed to get in the regular check out line to return. He said "yes". I was perfectly polite, but I said "it might not be a bad idea to get the checkers to tell the people in the customer service line that they need to join the regular line". He said, "well any of our employees can help you". I informed him that we'd stood there for 5 minutes and no one even spoke to us. His response was, "well, you have to get in the regular line at most stores for returns. It's the same here." I just thanked him and walked away. Michael's might be the closest craft store to me, but it's not the only store in Las Vegas, and I'd drive further to get some kind of decent service. That's the last of my business you'll get, and from the looks of the other reviews on here I'm not the only person who feels that way.

negative

My new favorite nail salon. First of all their work was impeccable. Mai is an artist. The salon was very clean. Everyone spoke english and could hold a conversation and genuinely seemed interested. Her son Nick gave me an excellent pedicure. It was nice that there was no up selling. Very relaxing environment. Will be back. Thank you . Oh snd they are open late :)
positive