We came here on recommendation of our wedding caterer. Saying it was one of the best LV restaurants. We came in on a Sunday night after being at Nascar all day, we had reservations for 7pm for a table of 5. We get there at 7, and they say we are going to have to wait... so we wait...and wait... then about 15 minutes later the hostess takes us to our table and starts putting down the menus... but I say that "there are 5 of us, and this table is for 4" and she says "oh it was suppose to be set for 5" this is CLEARLY a 4 top, there is NO WAY 5 people could sit at this table, so then she parades us through the restaurant (really embarrassing it is a tiny restaurant) and we have to go stand outside again to wait for another table, then we parade back in to be seated at a huge table for like 8 people. Whatever, so we start to order and the Sommelier immediately comes over, before we have even looked at the menu or thought about what we are going to eat, further I am not sure if he was even old enough to drink. And he only suggested bottles that were over $200 (for a Sunday night? Puhhhleese), we told him to give us a break and we would figure it out! Food was great (Italian but do not expect spaghetti and meatballs, we had squid ink pasta and rabbit, the rabbit was really good, as well as the beef cheeks), but the music, which seems to be a pretty common complaint, was a bit of a distraction after I realized it was coming from inside the restaurant not in the Casino. If you like 70/80s rock you will be in Heaven! We tried it, we wont be going back...

negative

This place is horrible. The people are so rude. We placed an order online and didn't get any sort or receipt. After calling they were short with us saying "yea we have it you'll get it." After waiting almost an hour we called back to try an get a time reference. The person on the other end was short an said they were leaving in a few minutes. 20 minutes later we had the delivery and the person at the door yelled about how she had to wonder around to try and find the building and next time to put the information in better. We opened the box and not only was the pizza wrong it was cold. We won't be ordering from them again.

negative

Bad service and bad food. Let me explain... We were staying at Encore and my friend and I decided to come down for a quick snack. We settled on two orders of sliders. After being instructed to order from the bar for to-go orders, we did as such (and left a generous tip!). And so the wait begins... after about 20 minutes, we inquire about our order. They then tell us that they had forgotten to put in the order with the kitchen since we ordered from the bar! After another 20 minutes, they rush out with our order and upon returning to our room, they were stone cold! Definitely the worst sliders I've ever had! At $14 an order, I'd expect at least mediocre food... We weren't offered anything but a quick apology about the "mix up". NAT cool.

negative

I'd been waiting for the perfect time to experience Matt's. This Wednesday morning I felt like that time had come. I figured Wednesday at 11am shouldn't have much of a wait. It didn't, and we were seated within 10-15 minutes. The place is cute and the service is really great once you get seated (until then everyone looks kinda rushed and annoyed by you). Our experience had it's high points: *Our extremely sweet server (love those glasses) *The ridiculously good coffee *and the novelty of eating in a shoe box. I got the Hog and Chick with Bacon. It was yummy, but...gasp....nothing to wait an hour and a half for like most people do on the weekends. Yes the bacon was thick cut, and the preserves for the toast were lovely, but still, I actually had a hard time picking something off of the menu because nothing seemed to jump out at me as unique or unmissable. One thing's for sure though, they do the classics well. For me, the above high points are enough to bring me back again, and hopefully next time the special will rock my socks off. Matt and Ernie have a great group of concepts, thanks for bringing downtown up a notch.
positive