If I could give them minus 100 stars, I would do so. My partner and I live in Central Phoenix and had friends from San Diego in for a visit last weekend. After showing them around town on Sunday, Dec. 29th we were all hungry around 1pm. With the numerous dining options in Central Phoenix we decided to go to the Duck and Decanter on E. Camelback. Friends in town have been raving about that place for years and now this was our opportunity to try it and show our friends a good time. We arrived last Sunday a little after 1pm. Outside was very busy but managed to find a an empty table for the four of us. I decided to wait at the table to save it as it was the last one available. The others went inside to place our orders. My first impression was. Not good. There was no landscaping, vegetation or flowers. Felt like we were sitting on a concrete slab in the shopping center parking lot. Also looked a bit trashy with several dirty tables left unattended. Ambiance a big Zero. After about 25 mins of waiting outside at the table the rest of my party came out with brown paper bags and drink cups. In that amount of time we could of had a fabulous sit down and served lunch at one of the many great cafes in the neighborhood. They said it was busy ordering the food and only two persons working behind the line taking orders. On a busy Sunday afternoon this is unacceptable. I ordered a BLT on sourdough bread with a side of coleslaw. For almost $8.00 per sandwich they could afford to be a little less chinsy with them. The sourdough bread was just cheap white bread that you can buy at the grocery for 99 cents per loaf. There were exactly 2 slices of over cooked bacon with a piece of brown wilted lettuce on mayo. The only ingredient they were generous with was the whole tomato that was sliced and piled on the sandwich to make it appear that it was a heartier sandwich. I didn't order a big fat tomato and mayo sandwich. Shame on you Duck and Decenter. My side of coleslaw was practically inedible. Coleslaw swimming in watered down slaw sauce (more like mayonnaise and warm milk) was not at all tasty. Another person in my party ordered an over priced spinach salad with barely any spinach. She never told them when ordering yo hold the spinach. Really people!!!! Also she had to wait another 25 mins to get her ice tea because she was told that they had run out. Couldn't they have told her when she ordered it and let her make a different drink choice. While eating our less than acceptable meal a man was playing the guitar and singing. He sounded okay but his volume was way way to loud. We literally could not even coo in ate with each other being at least 50 feet away from him. This total experience at the Duck and Decanter left a bitter taste in my mouth and not just from the awful food. We will never be back. They can keep their lousy service, inedible over priced food and "cluck it".
Choose the sentiment of this review?
Choose from:
[a]. negative;
[b]. positive;
[a].