Q: Food is barely average and going down hill fast. Service is not great but they try. But they might think of asking the waitress to shower once in a while. Gross. OPTIONS:
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- positive

A: negative

Q: Wow almost made me cry for being a good customer. I was playing their electronics craps machine, the machine would not let me clear my beat or cash out my money. An employee passing by and I asked for help, he was short and said press that button (collect) it miraculously worked. My husband though it was me not machine so I tried playing again this time with a smaller bill as I didn't want to risk loosing too much money. It happened again. I gave up playing and after several games the machine let me collect my money. I just realized they don't let u take out ur money unless u loose!!!! Steve D., gambling Manager, comes over without being called and asked what the problem; I was surprised as no one called him. When my husband and both tries to explain, this tone got nasty! I was so embarrassed! It was only $3 each hand that had been lost that I could take out. I never asked for it, I didn't ask for him yet when we tell him what he doesn't want to hear belittles customers. I have spent thousands as a customer and they lost me over Steves tone. Everyone in the machine was in shock over his tone. Never coming back! OPTIONS:
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- positive

A: negative

Q: Amazing. Simply AMAZING food. OPTIONS:
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A: positive

Q: This hotel is in a great location and the rooms are good enough. The staff is friendly and there is a fantastic restaurant located in the lobby. So, why only 2 stars you ask? I'm traveling on business, like many people who come to this town, and I cannot come close to expressing my frustration with the wireless internet. ........................... Let me take a moment to calm myself. It's horrible. Paying per device seems silly when it's not uncommon for people to have a few devices, but that's not my biggest issue. My complaint is that I'm having to refresh my wireless connection every 3 minutes on my iPad. It's absolutely maddening. I wouldn't be as concerned if I were here for pleasure. The ability to work from my room is pretty critical when traveling on business. I've never had connection issues on my device, so I'm confident it's not the problem. Over the past two nights, I have spent more time waiting on/refreshing my connection than actual productive time online. OPTIONS:
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- positive

A:
negative