Q: Excellent restaurant (and not just compared to other local places). Food is excellent and service was great. Food: Outstanding job of taking comfort food a little upscale. The flavor theme is umame, fat, salt, and sweet - just what makes us crave comfort food. Presentation is very nice (though the quite excellent fried Brussels sprouts are just a pile of brown balls in a bowl), and, unlike most places at this price point, you can actually fill up here. My partner opted for the sweet potato gnocchi, which, as noted by other reviewers, is heavenly - light, fluffy gnocchi with an excellent mix of sweet and savory. Sprinkle on some salt, and it's dinner; sprinkle on some sugar and cinnamon, and it would be a great dessert. I opted for a mix of appetizers. The mushroom salad was incredible, and the perfectly cooked egg made an excellent sauce when the egg was broken. Scallops were absolutely perfect, and I'm in agreement with everyone else that these guys would get enough traffic to stay open if they only served their Brussels sprouts. They're perfectly cooked - excellent mix of crunchy batter, soft outside, and nicely textured inside, and a great mix of flavors with the slightly salty batter (or sprinkled on salt) and sweet bacon jam. Service: Excellent. Very friendly host and waitress who both seemed to know everything about the food itself and who seemed to genuinely enjoy the food. Atmosphere: Biggest drawback that I saw. Not that it's horrible, but I expect a little more from a place at this price point: Home Depot storm door in the entry, 1990's sponged-on paint, McDonald's tile floor.

A: positive

Q: I have been coming to this location for quite some time now, and this was the WORST EXPERIENCE I've ever had. We went 10 minutes after their opening time. There was a host that did not greet us as we came in. Just asked how many n Pointed us to the table, drop the menus at the end of the table and walked off. I noticed that in the corner was management paperwork scattered on table. Mind you we have been sitting for 10 minutes now. No one has came to our table asked for drinks nothing. It wasnt even busy, a few deuces nothing out of control to be ignored. The host and a gentleman were standing at the podium talking away. I can see them cause it's the first table off the right behind them. A Single Gentlemen came not to long after we did and right away he attended with water asking if he's having his usual and second after his soup was brought to his table. Finally after they were done taking care of him than they came to the table to ask for our drinks. We also ordered right away because we weren't sure if we would be waiting some more. Still waiting for the drinks! We only oder 4 waters and a small sake for myself. Finally the manager arrived with our drinks and it was a drop and go kindof thing. The sake was so hot I couldn't even grab it. Usually they wrap a napkin or something so you don't burn yourself. I wasn't paying attention and wow! They food came out moment after the drinks. Felt rushed! I ordered beef and broccoli as always and I ask the host chick for lemon wedges because that's how I eat my food. Just a blank stare, she walked away and spoke with another server pointed at us with this look on her face like we did something wrong. Food was ok nothing to brag about. The rice seem old and was clumps of it plus tasted burnt. They were so quick to drop the check off. And another coworker that had just came in to start his shift came right after I put the tip in the book, (yes I did tip, I'm in the business so I understand the tipping process) but they made it seem as if I wasn't leaving nothing and grabbed it right away to see if I did leave something. It's very heart felt that we may not come here as often as we use to because of our location. (Aliante area to be exact) We still try and make our way to their side of town, or if we're the neighborhood to stop in and grab a bite. Their are a few of the servers that recognize us and there inviting with open arms ALWAYS. But none of them were their and this was our out come! Very edited version.... Get with the program Pin Kaow!

A: negative

Q: First, I want to say I love their chai. They have a great spicy chai. They do offer a (one) gluten-free item for snack. Holley's Cuppa also does have almond milk which is super. However, I do have to agree with some comments about the staff being rather unprofessional. It seems like it is just a place for the staff and their friends to hangout. Everyone else is just in the way. I had to ask for something three time before I could get them to actually hear me. Several times they are not looking at me because they are trying to half pay attention some where else. I believe one of the times this happened resulted in one of our drinks not actually being flavored. I enjoy fun people but customer service still needs to be there. I miss the ambience of a good coffee shop. Holley's Cuppa does not have it. It is run down and unkempt inside. It is not a place that you can find a cozy spot to do work or read a book. Sitting on the patio is usually out of the question because the smokers get the run of it. I really want to like this place too - there is a desperate need for good coffee shops. But Holley's falls a bit short.

A: negative

Q: I love Audra!! Not only does she do an amazing job, but I just love HER! Shes so easy going and funny! Haha! Ive been going to her for many years now and even followed her from her last location. I'm so confident in her work that I don't even care to look in the mirror afterwards. I always know she makes my brows look great! She's definitely gained a forever client and friend! Thanks, Audra, for being the best! :D

A:
positive