Choose your answer: is the following review positive or negative?

I called and asked if I could make reservations for 9 of us on a Friday evening for my husband's birthday. I was told they do not take reservations but I could get my name on a list. I talked to a gentleman there and he assured me that he would put my name on the list. He asked what time we would arrive and told him 7pm. I told him that we had not been to a Red Lobster in at least 25 years. He said we should have a nice time and no real problem getting in. I called back on Friday and again they told me that my name was on the list. When we got there at 7pm for our dinner we were told - not sure how log the wait would be - and most likely at least a 45 minute wait. What happened to the name on the list? The two girls at the front desk did not seem to care - in fact, rude in my opinion. We left and went across the street to Azteca and had a very nice meal. It's going to be another 25 years before I go to Red Lobster again.

Choices:
--negative.
--positive.
negative