Sentiment analysis: Absolutely horrid service. Abysmal. We should have walked right on out. Instead, this happened.... Walked in the door and saw a lady cleaning a table in the front, she looked up at us and then continued about her business. Another lady walked by, she didn't address us either but one upped the other lady by pointing us to an empty booth. Words weren't exchanged. The first lady dropped off menus and took our drink order. More waiting then ensued. Placed our orders and the first of the food came quickly but the rest of the order very slowly. Maybe they were hoping that the wait would allow our stomachs to settle and we wouldn't want anymore? My last roll actually came a full 5 minutes after finishing up a previous roll. I ate it up and continued to wait for the server to come back to place my second order. I had to flag a lady down who was sitting at the register. I explained that I wanted to place an order and she said that they assumed that I was done because I ordered a few rolls already. Hmmm. I thought this was all you can eat? The last order came out quickly only to be disappointed with even more waiting for any of the ladies that were working there to see if we needed anything or God forbid pay for the decent meal that was coupled with the worst service I've ever had. If I could find zero stars I definitely would. Instead, I have to settle on the fact that I had to write my first ever review because the service was atrocious.
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negative

Sentiment analysis: Swung by yesterday with the GF to see what all the fuss was about & we were very happy that we did! The staff was very friendly & answered all the questions we had. Every dish they pulled out for guests looked amazing! My GF ordered the Chimichanga & she loved it. There was even a couple sitting by us that asked what that was & they decided to order it! Sodas are canned or bottled so if you're used to having 5 drinks at a restaurant (like me) you're gonna end up spending more on sodas than your entree! I recommend this place to anyone wanting to get away from the strip & just relax & enjoy a meal. You can tell there's a lot of pride in this family owned restaurant & we will definitely go back when we are in town!
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positive

Sentiment analysis: I have been here a few times and it was a 3-4 star lunch spot before today. I haven't really been able to eat for 2 days due to the loss of my grandmother and grieving. So i stopped in here for lunch break today as its close to my job. I was in line and was waiting patiently to take my turn in line. Some young kid cuts to the front of the line with his buddy and the cashier sees him and says nothing just welcomes him to the counter and takes his order like nothing happened. Another girl decides to jump on the register by the door ans screams out next ...i look to see if the guy in front of me is going to go and she yells out looking at me ..come on who's next lets go. I walk up and ask her for a hamburger meal with avocado and a chocolate shake. She says do you want fries with that.... i say ..yes i just told you i wanted the meal. She replies with you obviously need to speak up because i didn't hear you....she then is banging away on her register to show me she is irritated with me then snaps at me and says what size shake do you want....i tell her small and she makes me repeat it again. She tells me the total and snatches the 20.00 out of my hand and gives me back the change. I ask for a receipt and she rolls her eyes at me and bangs away again on the register hands me receipt and turns her back on me walks to the back counter and turns and looks at me while she is talking to someone else to let me know shes discussing me. The woman was thin and dark skinned with a long black ponytail and a nasty disposition. Ticket number 488813-2 at 12:54 sever 20- shelby. I hope a manger speaks with her about the simple kindness she could show her guests and that a pleasant attitude and smile could go a long way . You never know what someone else may be going thru and to have to deal with that while I'm already grieving was something that could have been avoided.
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negative