Problem: What an embarrassment! We took our friends from LA to this establishment for dinner on Saturday night. After a 50 minute wait, the dish I was craving, roasted pork chops, was no longer available. The drinks took over 15 minutes and the worst of it all, the place sold out of ALL desserts. How can you not have ANY desserts available on Saturday night at 10PM! Our waitress gave us every excuse possible why they were out of desserts, which made it that much more pathetic. We will not be back and St. Francis is fortunate they are in Phoenix, because this would never be tolerated in NY or LA.
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A: negative

Problem: Obsessed with this place for the past 6 months. I have never, ever had a bad experience here whether dining in or taking out. Healthy bento boxes and bowls, and in house made sauces. They recognize me whenever I come in (probably because it is 3 or 4 times a week sometimes). This is a hidden gem and I'm almost scared to tell people about it. Absolutely worth a trip here, and if you don't like it, you're probably crazy.
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A: positive

Problem: Went for lunch at the coffee shop after the movies. The service was great, my food was not edible. Ordered Eggs Benedict w/hash browns, hash browns had to be fried in a very old greasy pan as they just tasted like old oil. The sauce(?) just set there more like a cheese blob than any sauce I have seen. I returned the meal and did not order more why would I take a chance. It was just awful.
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A: negative

Problem: I have 3 words for you: FAKE BOARDING PASSES In 2009 we tried to fly to Costa Rica from Toronto at Christmas time, BIG MISTAKE. To make a long story short our flight out of YYZ was delayed by 3 hours (even though it was showing on-time on the website when left our house, we were later told by American Airlines that apparently the flight crew was late) and we spent 3 days alternately standing in line-ups or sitting from morning until night in various airports on stand-by for flights because we couldn't make our connection. We were passed around from one enormous line-up to another (only to be sent back again) and got sent all over the USA. We went from Toronto to Charlotte to Dallas to Florida and finally to San Jose, Costa Rica, receiving some bogus boarding passes in the process. Boarding passes that they took from us and refused to give back. This part involved US Airways' partner American Airlines (the AA representative told us that the flight had been oversold weeks ago and there were other passengers already in the seats we had showing on our boarding passes.) and some unfriendly back and forth between the two. And of course you dare not make a scene in an American airport, no sirree bob otherwise those G.I. Joes will be all over you like white on rice. We were all ready to explode, especially after the second day when our luggage managed to get on a flight, but we didn't so we were at the motel with only the clothes on our backs. Motel folk were really nice though, and they gave a discount to stranded travellers. We missed out on a 3rd of our 9 day trip (all pre-paid) and were not compensated 1 penny by US Airways or GAP Adventures. All the gory details took 3 single-spaced pages to spell out, but suffice it to say avoid US Airways and avoid traveling during Christmas if you can.
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A:
negative