Remove the spaces from the following sentence: Practice calls are always recorded, analyized and studied during every training session and will cover level one (easy close) to level five (non-stop rebuttal) types of telemarketing calls and customer service escalations. An analysis provided from a detailed checklist will judge the agent's tone, rate, pitch, duration, pause, pregnant pause, delivery and timing of open and close-ended questions.
Practicecallsarealwaysrecorded,analyizedandstudiedduringeverytrainingsessionandwillcoverlevelone(easyclose)tolevelfive(non-stoprebuttal)typesoftelemarketingcallsandcustomerserviceescalations.Ananalysisprovidedfromadetailedchecklistwilljudgetheagent'stone,rate,pitch,duration,pause,pregnantpause,deliveryandtimingofopenandclose-endedquestions.