I want so desperately to like Maizie's. The food is good, the atmosphere is decent, and it's on my street, just a 5 minute walk from my front door. Unfortunately after two terrible and embarrassing experiences I have decided to boycott them for life. On Sunday I was meeting someone for a business lunch. He suggested Carly's, I suggested Maizie's. He called Maizie's to see if they had any specials. The woman on the phone said that they have happy hour from 2-4pm on Sundays. When we got there we ordered some drinks from the young man and I asked "what's on special?" He laughed and said "we don't have specials on Sunday." I told him about how we called 20 minutes earlier and were told about happy hour. Again he laughed and said that they have never has specials and looked at me like I was lying. I asked to speak with the manager. He would not get the manager to come over. I said "do I have to get up and find the manager myself?" He said "do whatever you want." I spoke with the manager (blonde woman) and explained the backstory. She repeated the same statement "we've never had happy hour on Sunday." I told her I didn't care about that, I just want to know why I was told this on the phone. At this point most people in the packed restaurant were staring at us. We decided to leave since she was clearly uninterested in fixing this problem. After we went to Carly's (for a great dining and drinking experience) we got a call from the manager at Maizie's. She found out what employee gave us the incorrect info and offered us a couple free drinks. Nice try but I can't be bought off that easily. Free drinks doesn't make up for the bad attitude, terrible customer service, and embarrassing situation in front of a lot of people. Usually one bad experience isn't enough for me to give up on a place I love, but this wasn't the first time. The last time I came to Maizie's was 6 months ago, and there is a reason I haven't been back in 6 months. My girlfriend and I just finished our $100.00+ dinner and drinks and had paid our bill. Ten minutes after we paid, as we finished our drinks, a waitress came over to us and asked us if we would leave so that they could seat a large group that just walked in. No other tables were open, she didn't offer to move us, she asked us to leave. Seriously messed up and also embarrassing. So we left. I'm done leaving this place angry. Maizie's is done.
Is this review positive or negative?
Choices: (i). negative (ii). positive
Answer:
(i).