I stayed at the Luxor when it first opened and it was wonderful. i stayed there this week and it does not appear they have updated or kept up the maintenance on the rooms in years. First off the room was $170 a night for a room in the main pyramid room section. This was a weekday price that had been jacked up because a convention was in town. The room was maybe worth $70 a night. In addition to the $170 they charged the $20 a night resort fee. Not sure what this was supposed to cover as the pool was closed and the wi if wasn't working. Oh, they don't have wi if. What year is this? The furniture was all banged up, there where scratches along the walls and the blanket was thinner than the ones you are given on an airplane. The beds are probably the original from when the hotel first opened; not comfortable at all. Ugh - those pillows. Also the most uncomfortable I have ever attempted to sleep on. i don't think housekeeping do anymore than the basics. The clock not plugged in, the sink plug was broken and stuck in the closed position. The hairdryer only worked on the high setting and my hair got sucked into the fan in the back of it. There was loud banging from 10 in the morning both days I was there. Hotels normally give their guests notice when there will be noise but the Luxor must not care at all about their guests. I could hear showers and toilets flushing from 3am to 10am one night so I didn't get any sleep. There was a thick, black hair with root on the face washer which was just gross. The rooms in the main building have seen better days and the maintenance seems to be zero Basic bathroom amenities; soap, shampoo/ conditioner combo moisturizer and body wash. No q tips, shower cap, sewing kits or anything else. No bottles of water which could have at least made the resort fee less painful. The place could be great with a total overall to bring the rooms into the 21st century. I will not be staying there again unless they make major changes to the place.
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A. negative; B. positive;
A.