Q: negative

A: Horrible experience and most awful customer service ever. I waited and waited and waited when I got there... I understand if it is busy but the least they could do is acknowledge the people waiting. The first car they gave me smelled like mold and cigarette smoke. It was so bad that I had to come all the way back (wait some more) and exchange the car out. They said I could get an upgrade for the inconvenience but of course nothing was available. To top it all off the temporary authorization they put on my car that they said was released went through... Now they won't even pick up the phone when I call. Awesome time. Oh wait... Just kidding.

Q: positive

A: I came to FEZ for a birthday party, and was quite pleased really. The decor was very modern, and the restaurant had a good vibe to it. There was a party of about 20 of us, and they had no problem accommodating seating arrangements. I had a glass of cava, and the hummus and was a very happy girl. We passed around a few other appetizers and drinks, and everyone seemed to enjoy the experience. Dessert was a delicious piece of tiramisu. The only down side was that it took forever to get my bill. I mean unusually long. I worried that the gorgeous waiter had taken off with my card to go shopping or something. Other than that, it was a fantastic time!

Q: negative

A: Horrible experience! Paid for the most expensive wash and the car was still dirty on the inside, not wiped down, terrible vacuum job, windows smudges, the list goes on...waste of money, will not be going back there.

Q: negative

A:
I'm generally a pretty easy person to please in terms of being a customer; a look at my other Yelp reviews will reveal that. So I guess, that should be enough indication that this place is to be avoided like the plague. Personally, I feel guys like these should not be allowed to be in business. My LG G2 (7 months old) suffered a hairline crack on its screen and I decided to get it replaced at this place. The reasons why I opted for this guy was that this place was pretty close to where I lived and that he had pretty good ratings for Apple repairs. I repeatedly mentioned that it was a TMobile phone and that I wanted an exact replacement. He said it'll take a day. The next evening when I walked in, he nonchalantly handed over the "repaired" phone. One look at it and I could sense that there were too many things that were wrong. The perimeter of the phone's case had been scratched as if a dog had clawed at it. The screen had a big "verizon" sign on it. The so called replaced screen had, at both sides gaps wide enough where I could insert my finger nail in between the touch screen and the case. I was aghast and asked him what went wrong. He ever so casually said that his "technician" had done it and that he did not have anything to do with it. I said I wanted it fixed right away to which he replied that his "technician" was on leave and that I had to wait 2 days for him to get back. He himself could not take up what the other guy had worked on, apparently. So I went it this evening expecting the worst, and I wasn't disappointed. It looked like some 2 year old had tried mending the earlier mess ups. My phone had super glue stuck on both the sides to cover up the gaps between the touch screen and the casing. The scratches were STILL there and to add insult to injury this time, HE COULD NOT EVEN GET THE BACK CASE TO FIT IN PROPERLY!!!! And the guy had the audacity to tell me that he could not figure it out!!!! If I could, I would've attached pics of his "WORK OF ART" and let you be the judge!! For this kind of shoddy work, he should have refunded me $640 - the money I spent on the phone. Instead he still charged me $100 giving me a "generous discount" of $20. Not once did he take ownership of the issue, blaming it on a non existent "assistant". He runs the damn place, but could not even muster the courage to stand up to a customer and say that he had messed it up and that he would at least not charge me since he caused so much more damage to my phone!! I'm NEVER going back. And by the way, my phone still has a finger nail's gap between the casing and the screen, but I'm gonna let it be, rather than have this guy touch my phone again!