Choose your answer: is the following review positive or negative?

I was honestly a little disappointed in this location. I have been to Panera many times in the past when residing in Oregon and this location just did not live up to the standard. I understand that they are new and are working out some of the kinks, however, there is still a long way to go. The line was long, but don't let that stop you- they actually got to me VERY quickly. I asked the cashier for a recommendation between 2 options and she said she never tried either. Ok... no worries... I went with the Turkey Avocado BLT, tomato soup, and an iced chai. The soup was barely warm, the sandwich was gross (the meat appeared to be cooked but the texture once I bit in did not seem cooked) I took ONE bite. The chai tea is very delicious! However, I didn't pay ~$18 for good chai and lukewarm soup. I didn't bother discussing this with the manager because she was busy dealing with other issues from other customers.

Choose from:
--negative.
--positive.
negative