Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

Let me give you an example: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
The answer to this example can be: Positive Review
Here is why: This rating is correct based on this review provided by the user as they liked the product very much and they were surprised that product is so good.

OK. solve this:
Maxtor One Touch 4 plus. ** CAN NOT RECOMMEND ** This problem is happening with many consumers. From one day to the next you turn on your computer and you can't access the drive?!?!? I have jumped through All the hoops Tech Support wanted and my computer still won't access the drive. I can't see it. I have EVEN disassembled at Tech Supports request, purchased an new external case to put the drive in and it STILL won't work. My data is all but gone and they won't are offering NO help on their end. They offer NO service and NO repair. They Will send me another garbage product though. The issue is with the firmware on the hard drive inside. It is a Seagate drive that is listed on their website as having faulty firmware built-in. Of course, they deny it is the issue
Answer:
Negative Review