Sentiment analysis: Came here in April 2011 and it was a very disappointing experience! I made a reservation after my friends had raved about Fleur De Lys being the best dining experience they had in Las Vegas. After looking up the menu changes, I decided to give Fleur a try. I didn't think Hubert Keller could disappoint. I do have to disclose that I tried to cancel my reservation earlier that day. My group had decided we wanted to do something a lot more casual for dinner. Despite their 24 hour cancellation policy, I was told when I made the reservation that they're not strict about it and that as long as you call before your reservation, you won't be charged the ridiculous no-show fee. When I called, they gave me a lot of trouble, telling me that they had a ridiculously busy night and that cancelling the reservation would absolutely mean I'd be charged $50 per person. She even went as far to tell me that if I tried to pull a loophole on her by changing my reservation then canceling it 24 hours before my reservation, I would still be charged. Thank goodness my group of friends were troopers and decided to give the restaurant a try. When we got there, the restaurant wasn't busy at all. The lady on the phone emphasized how busy they were and were going out of their way to accommodate our large party of 9. There was plenty of room in the back in the 'real restaurant area' but we were put in the very front in the mall area. It felt like we were eating in a food court. The entire meal was a disappointment. The service was mediocre at best. We had a party of 9 so we were able to order a lot of plates off the menu. There were more than 3 dishes that the wait staff got wrong. We kept getting dishes we didn't order and we got repeats of dishes that were already served. When we pointed them out to the servers, they simply said "The kitchen hates it when we send food back so just eat it." The food was nothing spectacular. Not only did nothing taste particularly flavorful, nothing came out at the right temperature. Everything we ordered came luke warm. The server kept warning us that the lobster mac and cheese was extremely hot but it wasn't. We could've put our face to the baking dish without our skin turning red. The mussels were bland, the braised hamachi came highly recommended by the wait staff but it came swimming in so much sauce that you couldn't even tell you were eating fish. My friends ordered the Fleur burger but the waiter instructed them to pour the red wine reduction sauce all over the burger that it completely masked the taste of the wagyu, foie and truffle. The worst dish even though its a side dish must've been the Tarte Flambee. It was simply onions on flatbread, both underwhelming and tasteless. The only highlight to the meal was dessert. The chocolate souffle and the creme brulee trio were the only dishes that were satisfying. After food, wine, tip and tax, the bill came out to $78 per person. It was an outrageous amount of money to have spent on a very lackluster meal.
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negative

Sentiment analysis: I stopped here on my way home from shopping with my aunt (visiting from out of town), and before I had to go to work. It's a Monday afternoon, around 1 PM, they weren't busy, but had people in the chairs. We were told it would be just a few minutes.... I was put at a manicure station to let my nails soak, and I sat there for about 15 minutes. The lady finally came over and started working on me; two nails in, she got up and went to the front of the salon. My back was turned so I wasn't sure what was going on, but my aunt was getting irritated because they hadn't even started her let alone offer any kind of service to her. When I turned around to see what the hold up was, the manicurist who was working on me had gone up to massage another customer's arms....whom of which was already being worked on. My fingers were pruny, and it was already 1:55 so I got up and left. I wouldn't give them any stars if I could. Their name has been changed too; it's now called "Beauti Nails Salon". Never again.
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negative

Sentiment analysis: Really good pad thai. Yellow curry was good as well. Wife tried to order BBQ chicken but got talked or of it by the server. Maybe next time. She enjoyed her curry. Will be back.
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positive