(Question)
Read the following article and select the best answer. Article: There was one shop in the town of Mufulira which was widely known for its racial discrimination. It was a drugstore .While Europeans were served at the counter ,a long line of Africans queued at the window and often not only were kept waiting but were treated rudely by the shop assistants .One day I was determined to make a public protest against this kind of thing ,and many of the schoolboys in my class followed me to the store. I simply went into the shop and asked the manager politely for some medicine. As soon as he saw me standing in the place where only European customers were allowed to stand ,he shouted at me in a bastard language which is only used by a boss when speaking to his servants .I stood at the counter and politely requested in proper English that I should be served .The manager became angry and said , "Even if you stand till Christmas ,I will never serve you ." I went to the District Commissioner's office .Fortunately ,he was out ,for _ however ,I saw a young District Officer who was a friend of mine .He was very concerned to hear my story and told me that all I had to do was come to him personally and he would buy my medicine for me .I protested that that was not good enough .I asked him to accompany me back to the store and to make a protest to the manager .This he did ,and I well remember him saying to the manager , "Here is Mr. Kaunda who is a responsible member of the Urban Advisory Council, and you treat him like a common servant ." The manager of the drugstore apologized and said , "If only he had introduced himself and explained who he was ,then ,of course ,I should have given him proper service." I had to explain once again that he had missed my point .Why should I have to introduce myself every time I went into a store...any more than I should have to buy my medicine by going to a European friend ? I want to prove that any man of any color ,whatever his position ,should have the right to go into any shop and buy what he wanted .After all, the money which I paid across the... Question: Why didn't the writer wait at the window of the drugstore like other Africans? - He believed his white friends would help him out . - He wanted to fight for equal rights of all black people. - He thought he was educated and should be treated differently. - He thought ,being an important person ,he should not be kept waiting.
(Answer)
He wanted to fight for equal rights of all black people.

(Question)
Read the following article and select the best answer. Article: prefix = st1 /San Francisco is going to do what many other cities have already done --- provide free bicycles to the public. The mayor of San Franciscosupports the bicycle program. He wants to improve the terrible traffic problems in the city. At first, 40 to 60 bikes will be available only to city workers. People will give their old bikes to the city to use in the program. If this program is successful, one day more than 1000 bicycles will be available. Everyone, not just city workers, will be able to use these bicycles. People in Fresno,Californiaalready have a free bicycle program. In fact, this idea began inAmsterdamover 40 years ago. These programs encourage citizens to get out of their cars and onto pollution-free bikes. Fresno's Yellow Bike Program puts about fast bicycles around the city. The bikes are painted bright yellow so people know they can take them. When people take a yellow bike, they can ride to work or to shopping areas, and then leave the bike for the next rider. Some people worry that the free bikes will be stolen. However, theft hasn't been a problem in other free-bike cities. While most people think the bike program is a good idea, only a few say they will use it. "I will still drive my car," says Joanna Greene. "San Franciscohas a lot of hills. My office is at the top of Potrero Hill. I don't think _ . And, wouldn't I have to carry a helmet with me all the time?" Phil Chung agrees, "There is too much traffic. Riding a bicycle can be dangerous. There are not very many bike lanes ." He continues, "Plus, it's too cold in the winter. And what if you ride a bike to work, and then there isn't one to ride home?" Program leaders know there will be problems. But they think it's worth trying. "It's not the solution for everyone," states Sylvia Pass. "But if just one hundred people use it every day, that's one hundred cars that aren't on the streets, one hundred parking spaces that aren't used. I think it's a great beginning." Question: The program leaders think the program is worth trying NOT because _ . - there will be more problems - they can't solve problems for everyone - there will be less cars on the streets anyway - there will be more parking spaces
(Answer)
there will be more problems

(Question)
Read the following article and select the best answer. Article: A lot of management training each year for Circle K Corporation, a national chain of convenience stores. Among the topics we address in our course is the retention of quality employees-a real challenge to managers when you consider the pay scale in the service industry. During these discussions, I ask the participants , "What has caused you to stay long enough to become a manager?" Some time back a new manager took the question and slowly, with her voice almost breaking, said, "It was a $19 baseball glove." Cynthia told the group that she originally took a Circle K clerk job as an interim position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused. Patricia handed her a box. "I overheard you talking to your son yesterday," she said, "and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can't pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us." The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove. Question: The story told in this passage tells us that employees care about _ . - only how large a pay they can get - love from the managing people rather than only money - if their children could be properly taken care of - what position they can be offered
(Answer)
love from the managing people rather than only money