Sentiment analysis: The frozen hot chocolate is a real hype. We also ordered the chocolate french toast. That one was really good for breakfast. Quantity is really big here. Little pricey. Tip: Go early for breakfast and you dont have to really wait in a line.

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positive

Sentiment analysis: I must update this review.. This place is on the way out.. It went from 5 stars to 2!!! The managers and the best bartender have bailed and their service has gone to *beep*. I knew they were trying to change into more of a bar than a restaurant but come on guys.. I have ordered the lettuce wraps multiple times here and they have always been excellent. They brought out medium size raggity old spinach leaves and lower quality cold beef.. Twice.. Ughhh.. Im so disappointed. Especially because it is in such a good location. Sorry guys. It actually pains me to write this. I was waiting weeks to write this and gave it multiple second chances.. I even got ROTD for my 5 star review of this place.. Ugh! -Ian M.

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negative

Sentiment analysis: UPDATE: I mailed a letter to the spa director with our list of complaints. I was surprised when I received a phone call from the director. He wanted to discuss our experience and promised that they were in a transition, updating the spa, etc. He refunded our money and offered us a massage at no cost so that we could be impressed and change our minds about this place. We were looking forward to a great experience, as promised and I fully planned on updating my rating here on Yelp. So, I called last week to book our appointments only to find that the director is no longer with the spa. I left a message with the spa manager and after several days she has yet to return my call. I guess the good service left with the director.

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negative