This place is a mess. The past 6 times I've been here over the past 3 months there has been an incredible delay in the drive thru, orders messed up and overall just disaster. Food came out cold one time, which is surprising consider I waited 20 minutes in the drive thru for it. Another time 3 out of the 4 crunchy tacos were crushed when we got them. The employees look like they have no idea what to do. Overall, this taco ball falls short in capable management.
How would this review be described in terms of sentiment?
OPTIONS: 1). negative. 2). positive.
1).