Please answer a question about the following article about Saint Helena:

In 2012, the government of St. Helena funded the creation of the St. Helena Human Rights Action Plan 2012-2015. Work is being done under this action plan, including publishing awareness-raising articles in local newspapers, providing support for members of the public with human rights queries, and extending several UN Conventions on human rights to St. Helena.

How was support for members of the public given?
with human rights queries