Problem: What would be an example of an positive review?

Answer: Chef Nobu is an extraordinary culinary talent and we are fortunate to have him here in Phoenix. First rate asian cuisine, comparable with the finest restaurants in NY and San Fran.

Problem: What would be an example of an negative review?

Answer: I really did not like my experience at this location. It seemed as if I was getting charged for so many things that I didn't need or weren't necessary. Fecal exams, I get it, they should do them to make sure everything is OK, but not every visit especially when the visits were 2 days apart?! Unbelievable. We visited this location because our pup was vomiting and we had no idea why. They charged us $34.99 for an exam, $5 for waste disposal... And this was way before the Vet even walked into the room and before anything was done to our pup. Once the Vet walked in, he proceeded to tell us that he wants to do an X-Ray, BLAH, BLAH, BLAH and the total was to come out to be a little over $300, it was a long list of of some unnecessary things... We were very hesitant to do proceed with what he was suggesting, especially since it seemed as if he was just trying to charge us for anything he could, so we decided to wait another day, discontinue a certain treat we recently started giving her and see if she was going to vomit again. She didn't and we were relieved that we were able to figure out ON OUR OWN how to handle the situation and not have that hole in our pocket from what the Vet was going to charge us. I called in one day, just to ask how much they charge to Spay my pup and her answer was "They changed the prices in the computer so I don't know, the only way to know is when you come in and the Dr. can tell you there is a charge for the visit and the waste disposal" I requested that she ask the Dr. to see how much it would cost just for the Spay and she stated that she could not. Incompetent, yes. Make sense in a Pet Hospital, no. I also decided to look up this location on Google, since there wasn't anything on Yelp at the time of my research and found this: http://www.kudzu.com/m/Banfield-The-Pet-Hospital-895787/reviews/ That was upsetting to read, to say the least considering I was already annoyed at the other visits we made there. I will NOT be back.

Problem: What would be an example of an negative review?

Answer:
Mediocre at best. Service is terrible. Food is OK presentation is good. For the price you can do much much better in montreal.