Problem: I wanted a chicken quesadilla for lunch today so my husband went to get me one. When I got home I started eating it and discovered it tasted weird. I opened it up and there was NO chicken and barely any cheese . I called them and the girl said they would remake it and I asked for sour cream on the side. They even made my husband return the messed up one I had already bit into. He gets home this time they didn't give me sour cream . I gave up at that point . Doubt I will go back .
How would this review be described?
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- negative
- positive
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A: negative

Problem: We went here for lunch for the first time at 1:30 on Saturday. We ordered garlic bread and a caprese salad. The girl who took our order was friendly and welcoming, but the other employees were not. They were busy chatting loudly (to the point where we could here them gossiping about customers). It took about 15 minutes to get our bread and the salad didn't come out until 10 min later. The food was good but the service was not.
How would this review be described?
OPTIONS:
- negative
- positive
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A: negative

Problem: 2nd time staying at palazzo/venetian property. Big fan of room and bath tub! No complaints there. Loved that they brought by free popsicle sticks out at pool, loved the pools in general. The ONLY reason why this place gets a 4 instead of the 5 is because of the uncleaned foam/puke lining the pool. DISGUSTING. and based on previous reviews, an ongoing issue.
How would this review be described?
OPTIONS:
- negative
- positive
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A: positive

Problem: Although the food was delicious the service here was absolutely terrible. Waited about 10 min to get water. Another 20 min to place our order ( mind you they were nowhere near busy) . Staff only came by once to check and see how we're doing. Again the food was great but that doesn't make up for horrible service and count me out on coming back to this place.
How would this review be described?
OPTIONS:
- negative
- positive
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A:
negative