Problem: I agree with all other reviews regarding the poor customer service skills At this location. Won't be back. They act like they don't need customers.
How would this review be described?
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A: negative

Problem: Chicken shawarma. 'nough said. The hummus is divine as well. My friend always orders extra pita bread. Just a consideration for those who like a lot to dip with. The staff is also fun and consists of quite a few college students. Get beyond the fact that you have to use cash, and you're unlikely to find a seat in the place, and you're golden!
How would this review be described?
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A: positive

Problem: This place is a wreck. No cocktail toothpicks? Just go ahead and dump some of those nasty olives in the martini glass... Red Zin stored in the refrigerator... Bartenders looking up recipes for staple cocktails... If you're going to ask crazy high hotel prices, maybe you can offer service to back it up?
How would this review be described?
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A: negative

Problem: Cheapskate bartender tried to rip us off on a busy Saturday night, hoping we wouldn't see that he had overcharged us on our bill! Thankfully we did catch the "error" and pointed it out to him. And guess what, the dude wasn't surprised at all. Didn't even pause a moment to check what we were telling him. Just mumbled some excuse and said "OK, I'll get the manager to fix it." The food was strictly average. We ordered shrimp in lobster sauce and Chang's spicy chicken. Both orders came with a side of rice. We had lettuce wraps for appetizers, and though a lot of reviewers have commented on the lack of their authenticity, I liked them. A party of 20 or so near our table was celebrating some sort of farewell, and their laughter and talk made conversation impossible. Service was extremely slow, which I will put down to the Saturday night traffic. All in all, an average overpriced experience.
How would this review be described?
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A:
negative