Teacher:You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Teacher: Now, understand the problem? Solve this instance: Tried scheduling an appt- online scheduling is not user friendly though Jacoall swears it is. Needed to reschedule the appt and wasnt able to online, called in the morning and left a message asking to reschedule for a time later in the day. Didnt hear back, called again at noon and sent an email. No response. Called again at 4pm and sent another email. Finally heard back. No respect for customers- told me the tool was easy to use when it wasnt and didnt acknowledge why it took 9 hours to get a response. Cant imagine using a salon that doesnt care enough to return a phone call, regardless of whether or not they claim to be a 'receptionist free' 'busy' salon.
Student:
negative