input: Write a negative yelp review.
output: If you want to be awakened by the blaring horn of a freight train after a long night of Vegas fun, the Trump Tower is the place for you! It happened to me two mornings in a row - Saturday and Sunday. Additionally, the food is mediocre, as is the service from the staff. The design of the entrance to my room, isn't well though-out, either -- it is a large double door, opening into a marble floored foyer type area that is shared by the room next door. Therefore, every time the neighbors come and go, the slamming of the doors echoes through the entrance area and could wale the dead. The pool area is crowded. All-in-all, this has been quite an underwhelming experience, and I will not be back. Donald, YOU'RE FIRED!
input: Write a negative yelp review.
output: The service at this establishment is absolutely horrible. We were celebrating my daughter's b'day last night and decided to try BurGR. We get there and stand in a very long line, which was no big deal and sort of expected it. While standing in line a hostess comes up to us and asks how many in our party, we say 5. She takes us out of line and places our party size and cell phone number in an iPad and tells us that we will receive a text message as soon as our table is ready, which would probably be about an hour, to an hour and 20 minutes, this was at 8:05 pm. Fine. We proceed to the Extra Lounge and have a few drinks and listen to a very good live band. Well and hour and 20 minutes comes and goes so my brother decides to go and ask the hostess what's going on. She tells us we will be getting the next booth and if we don't receive a text by 9:37 pm to come back. It's now 9:45 pm and no text so my brother goes back to the hostess. I notice he's gone for about 5 minutes so we get up to go and see what the problem is. I find him talking to a manager, Benjamin is his name. I hear my brother, in a very neutral tone asking him if he could at least apologize and own up to the fact that we have been stood up. Apparently the hostess never entered our reservation correctly in the iPad so it was as if we never had our info in the system and my brother was trying to rectify the situation and asked the manager to at least own up to the fact that someone on his staff made a mistake. My brother explained to Benjamin the manager that he too is a Customer Service manager and when things like this happen you apologize and try to fix the situation. Again, my brother never raised his voice and I hear Benjamin telling my brother "dude lower your voice do not yell at me." Seriously, a "manager" addresses his customers with the word "dude?" My brother kept saying to him, "I am not yelling at you, I am explaining how good customer service should work." Again, Benjamin tells my brother "dude lower your voice and don't take that tone with me." So I ask my brother "what's going on?" and he proceeds to tell me that Benjamin isn't quite getting the picture of what good customer service should entail and that at this point he is being an asshole. Yes my brother used that word and maybe it was wrong but he said it to me and not directly to Benjamin and only out of frustration because it was my daughter's b'day and she really wanted to eat at BurGR. At that point Benjamin says that he is not going to seat us because my brother called him a derogatory name. Mind you, all my brother wanted at that point was an apology that his staff messed up and for him to own it. Benjamin refused and continued calling my brother "dude" and telling him that he wasn't going to seat us even though we waited over an hour and 50 minutes. I don't know about anyone else but in my book that is truly bad customer service. At this point my husband is standing there livid and tells Benjamin that he's a f***ing dickhead and a poor manager. And Benjamin stands there with a huge smile on his face and says to my husband "have a great night, you're not eating at BurGR" which infuriated him even more, I honestly had to pull my husband away because I knew if we stayed there 1 more minute Benjamin would have found himself passed out on the floor with all his teeth missing. Needless to say we will never go back to BurGR and every chance I get, on every social network possible, I am going to let everyone know how terrible the service is and what a moron Gordon Ramsay has as a manager for that restaurant. I don't know why Benjamin got so offended over a comment that wasn't made directly to him because from what I know about Gordon Ramsay, he goes around calling his staff members much worse. The good news is we ended up at Stripburger and had the best service and best burgers ever. Piss off BurGR!!!
input: Write a negative yelp review.
output:
I took my wife and the girls last night to happy hour at Buffalo Wild Wings. The place was very crowded and loud. The waitress was not that friendly and started by asking for my i.d. along with my wife's. I find this somewhat irritating since I am in my mid forties and it is obvious that I am not under age. We service was good but not exceptional and it matched the food. Nothing special! I think if you look around you can find a better deal with better quality food.