Q: We went on a Sunday night and we ordered a few bottles for bottle service. The club was pretty small and stuffy. Our cocktail server was supposed to stay with our group and pour drinks for us the whole night, but instead left and came back and forth. We were paying a lot of money, and it would be nice to have the server at least stay at our table and keep pouring our drinks. It wasn't that busy for her to be gone majority of the time.

A: negative

Q: Here for lunch and ordered the Broasted Chicken dark meat combo. Disappointing to say the least, the meat was cooked fine but the size of the thigh was extremely small to the point the leg actually had more meat than the thigh. The fries here used to be AMAZING..... Not so much anymore they are typical small greasy fries without the crispness they once had.

A: negative

Q: My husband and I have lived in this area and have been going to this Rubio's location for several years. On each of our prior two visits for take out, our order was incorrect. Each time we called the restaurant and spoke with the manager on duty. The most recent time the manager offered to give us credit saying that they wanted to make it right and the next meal was on Rubio's and to just let them know the next time that we came in. This evening maybe not even two weeks since that visit, my husband went to get our usual takeout order and advised the manager that we were told our next meal was on Rubio's. The manager on duty, Oscar not only refused to honor this but became rude and argumentive saying that they didn't keep track of these things, that he needed to know the exact date, the name of the manager we spoke with and the exact meal so that he could go through all of the receipts for that evening. My husband explained that he didn't have the exact date and thought the managers name was Rick - Oscar said there were a lot of managers and he wouldn't honor the other manager's promise to make it right. My husband explained that we would pay this time but we would never be back and Oscar's response was 'whatever'. Very poor customer service this evening and even worse quality as of late. There are so many other places to eat near us, we have no problem never going to this Rubio's location again.

A: negative

Q: What a mess of a hotel. General Manager Jim is a joke. I had a horrible stay here. The rooms are nasty and I was in a new one. So, they say! I called and left 4 messages for manager GM to call me and never did. Hotel told me they were not charging me and still did. Filed BBB complaint didn't respond (They have a F rating with bbb. I called and asked if they had an owner or corporate office I could speak too and they said No the owner lives in New Zealand. What a load of ... Finally, had to call bank and have them stop payment.

A:
negative