Sentiment analysis: Since this is a restaurant, I'm going to review on my bowl of Bun Bo Hue first. It's just a bowl of noodle soup, doesn't have the Bun Bo Hue flavor. Cleanliness, there was a fly in the bowl of my noodle soup... need me to say more??? Service, worst than their food. Waitress turned her back on us when we tried to order, didn't apologize when I told her about the fly and just took the bowl away. The manager DEMANDED that we have to leave tips because we had 10 people when we don't want to. We paid for our food without gratuities, the manager ran after us and said that we eat and run, and he's going to call the police to report us. All these time I thought gratuity = reward for good services Pho Saigon 8, this was my first and last. Before you tell anyone that we're cheap, please tell them the real reason why we didn't want to leave tips. Just for your information, this is the very first time I left a restaurant without leaving tips regardless I have been to many bad restaurants but your service trump them all.
+++++++++
negative

Sentiment analysis: Misty rain this a.m. in Old Town and thus I was in search of warm comfort food but should I go for full Scottish breakfast that sounded either one step above or below Denny's in U.S. or little place down the street; since the former is a bar whose server is not to be found, to Hula I went. I ask the server at 9:30 a.m. if it was too early to get soup and she says, "It's never too early for soup!" My kind of place. I ordered a chicken corn chowder which seems to have pureed potatoes as part of the soup base and comes with great thick slices of crusty grain bread and butter. Yummy and just the thing to warm up with. Later in the day, I returned for a large Orange & mango smoothies w/ energy boost. This too was good. The business has a great vibe with locals, international visitors speaking multiple languages, friendly staff, good eats, and wifi. This was another place I was lucky to stumble upon that I remembered reading about in Yelper Jenny L's reviews. Well worth checking out.
+++++++++
positive

Sentiment analysis: Food was fine. Service was slow and terrible. Very disappointed because we had our best meal of our lives here a few years ago and brought out friends here because of it. I'm not sure we will ever be back. We should have known something was up once the waiter asked us if we had any time constraints. He completely ignored us. We were served bread before we even ordered. Our appetizers came before the cocktails we ordered well before them. The water filler found them waiting for us on the bar, they had been there a while. The waiter not once asked how our food was. We were there almost 3 hours. He never asked about drink refills, we had to track him down to order anything. We wanted dessert but were too tired and didn't want to wait another hour for him to take our order and then forget it in the window for a while. The waiter was odd, I asked him about the salads and he said something weird about not wanting to sell too many salads to our table so that he could sell us desserts instead. He upsold my husband for a truffle upgrade to his fries. They came without truffles, so he fixed the error, but he got them 3O minutes after the rest of his food, then still charged him full price. Very very disappointed to have had this service at such an upscale place. I expect much more if I'm going to spend that kind of money. The best service was from the water filler, who kept searching for our food and drinks that our waiter couldn't be bothered to worry about.
+++++++++
negative