Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: My friend book this hotel for us for a girls weekend in Chicago. Lets just say we were thankful we didn't have to spend much time in the room. The carpet was so stained it looked like it was suppose to be that way. The furniture was worn and outdated. The place was gross and just wasn't worth the money we spent on it. The only redeeming quality was the door man, we was very nice and helpful.

Answer: negative

Question: The hotel was not one of the better ones I stayed at. the room was seemingly nice at first, but after staying there for a few days it seemed like the cleaning staff never came through to clean it. I had the same sheets for a three days before I called and requested they be changed. Also, the walls seem to be paper thin and you can hear what is going on in the adjacent rooms, which interfered with my sleep. I ate at the primehouse in the restaurant also, and asked for a well done steak, and the steak was still pretty pink on the inside and lacked flavor. This is definitely not a hotel I would recommend to anyone.

Answer: negative

Question: I was recently a guest at the Sheraton Chicago Hotel and Towers and was immensely dissatisfied. I arrived to find that they had "lost" my reservation. They told me they were booked solid even though I had produced my copy of the reservation confirmation. After nearly an hour of arguing with the front desk clerk she finally asked for the hotel manager to step in. He was almost helpful. He searched the database and found that there was a "cancellation"; however, it was not for the type of room I had reserved. I had asked for a suite as I was going to be staying in the hotel for several days. I was given a box with a bed in it. They made no apologies for losing my reservation and offered no alternate compensation. Unfortunately, I was in town for a conference and everyone in the area was completely booked. I had no choice but to accept what they had offered. I begrudgingly accepted this with the intention of contacting the corporate office and posting my review here. Do not stay in this hotel they will NOT help you with anything, even if it was their error.

Answer:
negative