What is the sentiment of the following review?
Spent over 4 hours on labor day at Walker and needless to say customer service was terrible, communication in this place is not much to be desired....I was thoroughly upset by the time we left. To top it all off, they delivered our bed and failed to put the box springs with it, REALLY.....they tell me to call my sales man and deal with him about it...well after yesterdays experience I was not looking forward to that at all. Once he received our deposit he split and according to the gals up front he was supposed to stay with us till we were finished, well of course the invoice was wrong so I had to walk bath and forth up and down the stairs dealing with it rather than him coming to me. All the while, we had to then wait for his next Victim to finish with him before he could fix his errors for us....Never again!!!! And the way employees talk about each other is just complete unprofessionalism. I am not a fan of RC Willey either but Walker, you make them look like STARS.....I will never buy another item from Walker furniture.
Pick your answer from:
[a]. negative
[b]. positive
[a].