Q: negative

A: Alright, so my other half and I had a gift certificate that we attempted to use for dinner here on take out, but apparently it was only for dine-in. Regardless, I decided to reluctantly pay the full $25.00 for the meal, which was supposed to include (2) 1/2 order of wings (6 wings) with fries, and (2) 1/2 orders of just wings. Without fries, it would be $5.25; with fries, it would be .50 cents more, making it $5.75. The total should have been $22, instead it was $25.00 flat. Paid with a card & gave a $1.00 tip. I gave them the benefit of a doubt and added tax of $3, but as I was waiting for the food to arrive, the bartender came over and barked that they didn't charge me for the side of fries; and that it would be $1 more. By this point, after waiting approximately 15 minutes I told her to not worry about it. Finally after getting home with the food, and noticed for the amount I paid, the food was mediocre, quite bland and a bit over-cooked. I was charged $30.00 for Shenanigans, don't remember making that $1 into a $4 by any means. I am contacting my bank tomorrow to get this corrected. I can usually tolerate establishment's faults; but this one is just downright fraudulent. Never will i be giving this dive-hole my time again.

Q: negative

A: To the reviewer who complained they were never served at lunch: This must have been due to a major miscommunication / misunderstanding. Lunch does not include table service. You place your order at the cashier, get a number, then they bring the food out when it is ready. I'm surprised you were 'seated by a host', and I'm surprised someone after you was 'served immediately'. This almost sounds like you are reviewing a different restaurant! Or at the least, mistook someone's cafeteria tray with beverages and fortune cookies (served immediately by the cashier) for having been served. Any way, better luck next time. It is problematic that newcomers are not informed of the lunch policy. There seems to be no one working as 'host' during lunch. It is also problematic that the menu is disorganized; grouped by size "small eats" "big eats" "noodle bowls" "rice dishes". Soups are all over the place, depending on whether you order a meal sized or appetizer sized soup. This would be ok during dinner when there is table service, but instead you have to rapidly scan the menu while waiting in line at the cashier. On the bright side: there seems to be no obligation to tip during lunch!

Q: negative

A: Where do I begin! First off I asked for a first floor room and she placed me on 4th floor. No big deal but the room had a tiny bathroom. I asked to be moved and she placed me on first floor. Hmmm? So I'm staying here a week with my BFF and the bathroom door won't shut and toilet seat is broken. On the THIRD request they fixed the bathroom door. The toilet seat is still broke. I asked for a new one and they said "were out". I said go to home depoe and get one. They laughed at me. POOR service! Paint pealing off wall in bathroom. I paid extra for our "free" breakfast. I have to go to the front desk and get a coupon daily for the food. They act like I'm a criminal for asking... I PAID for this! WTF?! Food at restaurant is CRAP. Don't even bother!!! Bacon so thin u can see thru it, juice watered down. Poor service again! They advertise wi fi and that's a joke. It either does not work or it boots you off every ten minutes. Frustrating if your trying to keep up with work stuff. For the money I paid I could of been at the Crowne up the street. I won't be back. I will be glad when we check out of this shit hole.

Q: negative

A:
Okay I know that this place is closed, so writing a review is pretty much moot..... but what the hell, I'm in a sharing mood. Dear.Sweet.LORD. THE WORST I MEAN ****WORST**** restaurant experience I have ever had. EVER. It's been closed for quite some time now, and my memory is failing as to exactly every detail...but let's see what I can come up with.. Party of 4, we walked in and there was no hostess. Other patrons milling about, also waiting. Some woman with a baby bottle kept walking up front and grabbing stuff, leaving w/o talking to us. Finally she said "someone" would be with us shortly. We're seated. Throughout the HOURS that we sat there, we were consistently (more than once) give the wrong dishes, no water, no chips, and no refills on drinks. It took an act of CONGRESS to track anyone down. Finally, mid-horrific-evening, we flat-out asked someone "Do we even HAVE a server?!" because everyone who walked by either ignored us or said they'd take care of something but never did. Their answer? No! They ACTUALLY said no! Great. So hours pass, and the man is getting heated by now, not to mention the people who suggested it (other half of our party) are embarassed. Owner/manager seems to be the only one trying to help the ENTIRE restaurant - but he's still doing a poor job. He makes excuses about "5 of his waitstaff" calling off that night. Uh huh. by the way - the food that we DID get was decent. Anyway, more time passes and we notice other tables getting up to ROAM the place for the manager, a server, anyone! So our friend gets up and does the same thing. He reams the manager about our experience, what we were charged for and never recieved, so on and so forth..... Manger gives us a 50% off bill. We shouldn't have even paid that. The entire thing should have been comped. Honestly, I don't look for freebees, but this was the most outrageous experience I have ever seen. We left zero tip. Felt a little sorry for them, but like Kevin H. said, it is not surprising that they went down, and quickly.