Ques: My then-teenage daughter and I went to a new restaurant. It was empty apart from the manager. We were told to find ourselves a table, so we sat in an attractive area sort of like a small stage. No waitress came by for 10 minutes, so we decided to visit the restroom; there was just one, with one toilet. But a woman rushed in ahead of us, carrying a bundle of clothes. Several minutes later, when she reappeared, we realized this was our waitressarriving late and pushing us customers out of the way so she could change. OK We each used the restroom and returned to our table. But it was not our table anymore. Along came the manager to explain she needed to set aside the stage-like area for a very special group. My daughter and I had already been debating whether to stay or leave. We stayed only because we were very hungry and worried that we'd have to start waiting all over again if we tried a different place. We were led to our new table: a lonely little table in the hall leading to the toilet. I was ready to get out of there, pronto, but my daughter spotted her favorite meal on the menu. But after another 15 minutes, with the lone waitress not appearing, we both shook our heads and got up Oh, here's the waitress! We ordered. Fifteen minutes later, no food. We got up again and exited past the stage-like area, which was just as empty as it had been when we were ejected. The very special people had not arrivedso (had we been served) we could have enjoyed our meal right there. We did find food elsewhere. The first place closed in less than a month. Good riddance! After the end of this story, the daughter probably thinks: Pick the correct answer from the following options: A. not enough information B. the restaurant should be shut down by the health department C. they should only eat in familiar restaurants from now on D. they should eat at this same restaurant again soon
Ans: C

Ques: With the growth of the Internet and the ease of publishing content, more and more creative minds are coming online to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation to build new audiences and share interesting things, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious. We have all seen itthe trolls, the haters, the comment boxes filled with venom and vitriol, typically pointed at people just trying to do good and interesting things. Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavours so as not to deal with the "wrath of the Internet". As some of you will know, this has been bothering me for a while now. While there is no silver bullet for solving these issues, one thing I have learned over the years is how to put negative, anti-social, and non-constructive comments and feedback into perspective. To help others with this I have written a free book called Dealing With Disrespect. Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and how to not just ignore the haters, but how to manage them. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself. My goal with the book is that when someone reads something anti-social that demotivates them, a friend can recommend 'Dealing With Disrespect' as something that can help put things in perspective. Why did the narrator write his book? Pick the correct answer from the following options: A. To help people put feedback into perspective B. To build new audiences C. not enough information D. To share his creative endeavours
Ans: A

Ques: It was not entirely true that Patch knew there was food in the mountains. He had never been to the mountains. No squirrel in all the Center Kingdom, as far as he knew, had ever been to the mountains. For between the kingdom and the mountains, surrounding it on all sides like a moat around a castle, there lay a blasted concrete wasteland, as wide as fifty squirrels laid nose to tail, and horrific death machines roared up and down this wasteland at terrifying speeds, all day and night. What's more, humans and dogs often crossed between the mountains and the kingdoms. And sometimes the dogs were not leashed. A squirrel would have to be very desperate indeed to dare the wastelands. It was Toro who had told Patch about the food in the mountains. Toro was Patch's friend. And that itself was extraordinary. Patch had always talked to birds. The drey he had grown up in -- Silver's old drey, before she became leader of the Seeker clan -- had been only a few branches away from a nest of robins. Once, in early spring when he was still a baby, Patch had crawled out of Silver's drey and into the robin's nest, and had spent a whole day among the chicks before Silver returned home and retrieved him. The robin mother had been unamused by Silver's profound apologies, and even less amused when Patch had returned to her nest the very next day. Eventually Silver taught Patch to leave the robins alone, but not before he had learned how to speak Bird. Most squirrels of the Center Kingdom could say and understand a few simple things in Bird, but Patch could actually hold conversations. And so, one autumn day when a bluejay swooped past and stole an acorn out of Patch's paws, Patch shouted angrily at the thief in Bird to bring it back; and the thief, intrigued, wheeled around in midair, perched on a branch above Patch, and looked curiously down at the irate squirrel. "Thieving feather-brained no-nose hawkbait!" Patch shouted up. "Stupid blind furry groundworm!" the bluejay retorted, and began to peck at the acorn. What kind of animal is Patch? Pick the correct answer from the following options: A. a robin. B. a squirrel C. not enough information D. a bluejay
Ans:
B