Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: This place is like an outdoor garden at someone's great-aunt's home in the Hamptons. We were seated immediately at a wrought-iron table outside under some misters and handed menus. It was a good 10 minutes before our server came out to take our beverage order and the only reason I stayed that long was because my escort excused himself to take a phone call. However, when our server did come by, she was super-nice. My Bee Eff had two eggs with bacon and I ordered some Frenchie-sounding crepe dish with ham and gruyere cheese, "with a creamy bechamel sauce." Another 10 minutes goes by before she drops off our iced tea and orange juice, which are served in those wine-looking water glasses with the stems, and they're both sucked down pretty fast. And then we've got two empty glasses on the table, and no one ever comes back to see if we need a refill. At this point I am periodically checking the time because hey, it's hot outside and we have nothing to drink, and our server is seemingly nowhere in sight! Several minutes pass before she drops off a carafe of iced tea and some waters. Another TWENTY minutes and our food comes out, his is missing toast and mine looks revolting. But I'm really into crepes and I'm pretty open-minded about food so I dive in. Another five minutes goes by before he gets his toast and is told that there is no tabasco sauce anywhere in the building, nor in the building across the street that servers have had to run to in order to get things that are obviously missing from the restaurant (it seems that the company owns both properties but you'd think they would keep all of their restaurant stuff in one convenient location...). My date's food was "eh, no big deal. Eggs and bacon... you really can't screw that up." My crepes were the best part of the dish. They were the perfect consistency, thin, no lumps, no weird fried edges. I liked the CREPES. However... I was under the impression that the filling was to be ham and gruyere and it was ham lunchmeat only, not what I was expecting. The crepes were swimming in a watery, milky sauce that needed salt or some other seasoning (not quite the creamy bechamel I was expecting) and the gruyere was sprinkled across the top. So visually, if you can picture this: White cat vomit. But I was starving at that point and I liked the crepes part so I ate it. And then I wanted to pay and leave. And we couldn't even do that because like the entire experience thus far: no server to be found. Don't get me wrong, I didn't dislike her. I mean, when she did come around, she was one of the nicest servers I've ever had. She was just inattentive to her tables on the front patio. Getting the check took another fifteen and then I was ready to pay and it took so much longer waiting for no one to come back that it got to the point where I had to get up, go inside and stand in the kitchen while someone else rang me up. Bottom line: Mediocre, overpriced food ($40 for two small breakfasts and no booze), shit service. Not going back.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I was here for business and stayed at a nearby hotel in downtown. They delivered my food (free of charge), but they won't receive an extra star for that because of the TERRIBLE customer service AND they got my order wrong. I was really excited to try the steak ranchero because no. 1 - I love meat, no. 2 - I love french fries and no. 3 - I love ranch dressing! But to no avail, they gave me a plain old steak hoagie. At least they got the extra jalapenos right. Whoopty-freaking-do. The hoagie was definitely nothing to write home about. Let's get to the terrible customer service... the dude who delivered my food got upset when I tried to pay with my credit card. I mean, don't get mad at me cuz your boss didn't ask me how I was gonna pay. Then, he doesn't give me a receipt. Isn't it customary to provide a copy of the receipt when you deliver on the east coast? I'm from California and that's freaking standard, man! Wouldn't you think if you're delivering to a hotel, the person is probably traveling for business and would need to provide supporting receipts in order to receive reimbursement for meal expenses? Come on now! So I kindly asked the hotel front desk to make a copy of the receipt. They were taking some time to make a copy so we stood there awkwardly trying NOT to make eye contact because it was OBVIOUS he was annoyed. Hey buddy, don't be upset with me because you hate your job! When I gave him the receipt and said thank you (yes, I still was polite even through all the awkwardness), he just walked away. No bye, no have a great night, no nothing. I don't know why I was expecting anything more from this guy. Maybe I would have had a better experience if I walked in to place my order instead, but judging on the previous reviews, I highly doubt that.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer:
I went with a group of people for a Birthday. Fantastic Service, Fabulous food everyone loved their food from lasagna, meatball, chicken alfredo, pasta...Piano Player was great & the magician who came to the table was Awesome! Highly recommend for a fun dinner experience..