Problem: They were SO rude....Dr. Romine was nice enough to stop by and said "anything you need make sure you contact us" but besides that they were just plain rude. Definitely not going back....
How would this review be described?
++++++++++
A: negative

Problem: The place looks nice, the menu extensive, the lighting was dark... The plates are actually underwhelming. I went crazy and ordered a whole bunch of appetizers, fried tofu, gyoza, fried chicken wings and shrimp tempura. For mains we ordered one ramen and rice in a stone bowl, kind of like bibimbap. Shrimp tempura was good, nothing spectacular, the gyoza too, they are basically dip in the sauce stuff and if the texture or taste is off the sauce will save it, lol. The fried tofu, was dipped in bonito flakes which I thought was a nice touch, but the sauce was so bland it tasted like water, seriously they forgot the soy sauce in that one? The fried chicken wings was nice, good taste, texture and sauce, which I kept, hihi. The rice came in a stone bowl and was kept warm the whole time, which is nice. I added some sauce from the chicken wings, and some hot sauce and voila, makeshift bibimbap, otherwise it was a bit bland. The ramen was ok, really nothing special. On the whole, blah, meh.
How would this review be described?
++++++++++
A: negative

Problem: I'm giving one star because I can't give zero. Missed appointments, forgot I was on the schedule, never called back. I'm the customer, I'm trying to pay you to fix something, you should be more on top of making sure you do what you say you're going to. Made and confirmed an appointment for Christmas Eve to get my bedroom window fixed, left work early, and even after confirming it the day before- somehow no one in the office knew who I was or what I was talking about. Here's a hint, guys- when you say you will call someone back, you need to call them back- and NOT give me the name and address of someone with the same first name as me when trying to figure out who I am, I'm sure she wouldn't be happy you were so free with her information and what she had done. They also apparently need to buy a computer, since they can't answer questions without the schedule book.
How would this review be described?
++++++++++
A: negative

Problem: Wow! Horrible horrible horrible service. 1) The couple in front of us were seated immediately, then the hostess/mgr whatever looked at me TWICE & BLATANTLY ignored us standing there 2) When ms snotty at the hostess station FINALLY could be bothered to turn around she said "it's at least a 15-20 min wait before a server can get to you even tho they had empty tables". we were like " wtf?". she just turned away like we were bothering her stupid ass Rude ass people
How would this review be described?
++++++++++
A:
negative