Q: negative

A: The parking, the crowds, the recalls, the hype I just don't get it! I would rather shop at Earth Fare and Trader Joes anyway!

Q: negative

A: Last weekend I decided to go on a hunt to see if I could find a deal worthy of trading in my current car for a newer model. I went to two dealerships because one I was familiar with and closer to my home, and the other had the exact car I wanted. I should have never made that second trip. I already put car salesman at a lower bar than other people in my mind, but this was a whole new level of low. If you don't want to end your day wanting to staple things to people's heads, I would stay away from this dealership. I walked into the dealership knowing what I wanted. I still wanted to browse first, but I had researched. This is also not my first car buying experience, and not my first Mazda. I am well aware of the line. Oh yeah, and I'm also a car fanatic. I didn't mind being hunted down by a salesman right away because I had really already knew what I wanted. It was coincidental that without saying what I wanted, the first car he decided to show me was the one I had seen in their online inventory. Soon enough I was on a test drive. Great car as expected. I asked some simple questions such as if I could have more details on the specifics of the particular perimeter alarm that was installed on that car to which the salesman did not have an answer. Makes me think it would have been fun to ask him what was under the hood. We all know that what comes next is the fun part. And by fun, I mean extremely annoying process that takes 10 times longer than it should - the negotiating process. The first part was estimating the trade in value of my car though he decided to wrap this up in the first round of pricing negotiations. Right off the bat I was undercut by a couple grand at least on my trade in. Not cool. I told him that the trade in value wasn't acceptable and asked if I could find out the specific price plan I was eligible for to which I received a blank look. I would expect a dealership employee to know the various standard pricing plans. I also let him know I wanted to know what other offers were available. After waiting awhile, he came back with no change in the trade in, but did give me the pricing plan I was eligible for. Since it was still not where it needed to be, I explained to him what I was looking for. I told him my situation and that I did not need to buy a new car. I told him that my car was perfectly fine and in amazing condition and that I wasn't desperate. I let him know the price I had gotten down to at another dealership and where I ideally wanted to be. I said I didn't want to play negotiation games and I wanted to know how close he could get me. Things quickly got out of line. I was treated with great disrespect as I was given excuse after excuse and attack after attack. At one point he recommended I lease and when I explained to him I did not want to lease I was given a rant of how I don't put enough miles on my car and it's stupid for me to buy. Really? Okay. I'm out then. If that wasn't enough I was also attacked for asking what the lowest price was. I was asked if I wanted the company to lose money all while he kept informing me that he gets paid on commission, which goes by the number of cars he sells. I guess maybe I looked like I didn't know how car dealerships worked and how the car buying process goes. At one point he asked again where I wanted to be payment wise, to which I told him. He then put a range down on a scrap piece of paper with an x and a line below it and told me to sign. When I said I wasn't comfortable signing a scrap piece of paper below a payment price range without any detail or further information, he became very agitated. In the end I let him know that this wasn't going anywhere and that I didn't think the price was going to be where I needed it to be. I told him that with the economy the way it is, that I figured the price would be lower. When I purchased my other car in a much better economy I was able to get a better deal. I asked if I could have my pricing plan certificate back and was given a very sarcastic, "You can have whatever you want." I was so repulsed by the way I was treated. I emailed customer service at the dealership and never received a response. I cannot believe they would ignore a situation like this, though with the only other review being a 1, I am not that surprised anymore. Slightly more detail is available on my blog, but I didn't want to write a novel here unless it was wanted. Oops I guess I already did :)

Q: negative

A: Honestly if you don't have a shit ton of money to spend, don't waste your time going. There is very little space for the non-vip folk to dance and people are very vigilant about those who they let in their section. I was lucky I got in for free because if I had to pay I would have been pissed.

Q: negative

A:
All I have to say is no. You should just cook at home because at Toby's you will practically serve your self!