Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: This hotel was not at all what I expected it would be. The website and it's pictures portray the hotel in a much better condition than it is actually in. The amenities were not what I was looking for, and the price of the hotel was not a good value for what was offered there. My AAA membership did not get me a very good discount like it does at most hotels. The staff was not very friendly or helpful when I had questions about the area, and they were not very prompt when responding to requests. I understand that there were a lot of guests staying there while I was there, but they need to have more staff on hand if they cannot provide their hotel guests with quality service. I don't think I will be staying at this hotel again anytime soon.

A:
negative