Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: Oh Aria.

True, that your a well decorated hotel. Art collection, rooms to die for, modern in all ways, fancy controls to open and close the curtains. Incredible location.
Oh how I wanted to love you.... To be held in your arms and whispered sweet things to. However, that was merely a Vegas illusion.

Sadly, I was there to witness the complete and utter meltdown of the front desk reservation system over 5 days (Side note, this also affected all MGM property's in Vegas.) While computers do go down, it's the service that should make up for the inconvenience. Sadly, for a property of Aira's caliber, the service was less than stellar. In fact, I've received better service at the HoJo in who knows were Iowa.

Highlights include, being told that we didn't have a room after being checked in, receiving no less than 4 different rate quotes ($108, to $399) to add on an extra night, being told that ""we have no rooms left"" (After we already changed our outgoing flight to stay said extra night, that did exist just a few hours before) and a security guard who never did show up as promised to let us into our rooms (after we returned from seeing, Love (EXCELLENT show BTW) and found that our add on night reservation had ""Vanished"" from there now running computer system and we were locked out of our hotel room (We were told we'd have to pay a higher rate just to get back into our room and they would ""adjust it in the morning"" )

(Side note, had we called security for a more pressing situation, would they have shown up then?)

After explaining our room rate quest, many times over. Seeing many many MANY reports from others who had waited 8 plus hours to check in, or had folks walking into rooms that were occupied already. We left. Upon checkout, after once again going over the rates and bill, I had to haggle to get it lowered and the front desk girl while nice, still seemed uninterested in the problems we had had. Had I wanted to miss my flight out, I would have stayed and addressed this further, as it is I will be following up with a letter to the hotel GM and the BBB.

This conversation, as we were leaving the hotel's taxi stand between a Taxi driver and the hotel porter sums things up perfectly... Taxi Driver: ""How's it going this morning"": Aria Porter: ""Horrible, I haven't made a tip all morning!""

I didn't tip the guy either!
A:
NEGATIVE