Problem: Large portions, great service, mimosa are tasty... be prepared for food coma!
How would this review be described?
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A: positive

Problem: [SPOILER ALERT: Avoid this place like the plague.] I'm not a girlie girl, so when I decided to do a girls' brunch--I chose Jacs, given the impression of it as a warm, inviting taphouse. Beer and cheese alongside breakfast? Yes, please. I've had dinner here a few times, and really loved the veggie walnut burger and frites. The beet salad was pretty tasty, too. Needless to say, this Sunday I was excited. It had been a busy week at work, but I had made reservations and invited my best girlfriends along for the culinary adventure. Fail. Fail. Fail. The food was okay, but my order (a breakfast sandwich, served with potatoes) was served on a plate half full. From the start, I was unimpressed with the presentation. The potatoes were fine, and the sandwich was okay--but I was disappointed with the white texas toast. I wish the bread was whole grain, ciabatta, or something with some extra oomph. Halfway through my meal, I couldn't find the waitress to refill my water. I was so parched, and I unpleasantly waited some time for a refill. As we were sorting out our checks, a waitress came over saying that we were being loud and vulgar. I was confused, and thought maybe she was mixing us up with another table. We called over the manager, hoping to resolve the situation--but she resorted to continuing the offense and insulting us further, not offering an apology. She railed on us for a few minutes while my friends and I listened in shock. I am completely mind-boggled by this situation--I've NEVER in my life been treated like this at an establishment that I'm paying for goods and services. I'm still reeling from the insult. Maybe 10+ years ago, in college, at 1am, it would be fun to be loud and boisterous, and then I could understand some gentle scolding. However, this type of behavior towards our classy, professional group? AT A BAR? I hope Jacs handles this manager. You never know what burdens someone carries with them, and I don't know what her struggles are--but this should never have occurred. I will not be returning to Jacs, and I'm recommending to everyone I know, as well as you faithful Yelpers, to steer clear. Their service and treatment of patrons is a step away from criminal. Shameful. By the way, I didn't even get the beer and cheese alongside breakfast. Maybe that's where I went wrong? Sigh.
How would this review be described?
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A: negative

Problem: It is what it is, but much quicker and a lot more convenient. I called my doctor's office to set up an appointment to get some anti-biotics. Ring, ring, ring... stayed on hold, finally left a message. Then decided to head to the Urgent Care instead. Got there, got in, got my prescription and left. Still haven't heard back from the Doctor's office. That says a lot about my doctor, but also a lot about Urgent Care. I wouldn't call it first class service, but I would call it highly efficient and prompt, and when I am sick that is all I am looking for.
How would this review be described?
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A: positive

Problem: I give the food a 3, and the service a 1. We went for happy hour and our service was a joke. Empty plates sat on our table, it took forever to get our drinks, our food was cold, but was otherwise pretty good. It took so long to get my husband's glass of wine that our friend had to walk to the bar to get it. My Italian margarita had so much sour in it I couldn't drink it, the mango mojito tasted like club soda. After dinner my friend called and told the manager about the service and her response was, "I'll talk to the food server." I won't go back.
How would this review be described?
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A:
negative