Problem: Wow how can you screw up pizza? This place did. Soggy and flavorless and we got attitude from the manager (owner?) when one of crew asked for a fork and knife. There was no way you could pick up the pizza to eat it! Service was slow, yes there were ten of us, but it was lunchtime and it's slices! How hard can that be to reheat and serve them up?! Lame place they get one star for the air conditioning. Brooklyn attitude with Dominos Pizza quality.
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A: negative

Problem: Okay, the food is really a 5 star experience, personally the best sushi I have ever had! The reason I can only give this place 4 stars, the service...it's just way too slow! How long does it really take to go to Japan and back with your order??!!! WTF? We had the In and Out roll, seaweed salad, Spicy tuna roll, and the Chicken Lo Mein noodles. YUM-O, it was all absolutely delicious, beautiful presentation. My favorite was the In and Out roll- crab, shrimp, asparagus, cucumber, avocado, tempura exterior and eel sauce-AMAZING!!! We sat on the patio which was pretty nice, but it started to get a little cool so we attempted to turn on the gas lamp, it was not working so we asked for help and they were dumb founded! We were told they would send someone out and it never happened. If you are diabetic, you just may want to pack a snack if you come here, it's gonna be awhile before you get your meal and you just might pass out from low blood sugar!
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A: positive

Problem: The staff here is friendly. The decor is very nice. That's what the two stars are for. Otherwise, this was one of the most miserable dining experiences I've ever had. I was there as part of a large group (40 people) and I have to say they really shouldn't be offering service for large parties because they can't handle it. We had a fixed menu (which is fine) but even that was kind of a challenge. Food problems: We started with a Caesar salad and soup. The salad was warm because it had been sitting there for so long and the soup was lukewarm. That was followed by a couple of tacos which actually weren't bad. I made the mistake of getting the chicken for my entree. It looked fully cooked, but the texture and taste made it seem underdone. Nobody at my table who had the chicken finished it. I did snag some yucca fries and those were good. Additionally, it took a lot of time between courses. Drink problems: Even though we had 40 people at our table upstairs, there wasn't a bartender for us. Any drink orders had to be fulfilled downstairs so it was a 20 minute wait for drinks. They did keep the water filled. The worst thing was that I was seated directly under a bright light. It was incredibly hot and shining directly on me and another person and our table companions joked that we would definitely confess to multiple crimes before the end of the meal. The staff was nice and they checked twice to see if it could be turned down at all, but no dice. Apparently, there's no way to dim a light at Chayo. Two and a half hours later, I just wanted to get out of there and I didn't care that dessert hadn't been served. People were getting up and walking away from the table because it was so excruciating sitting there. Spending that much of time, sweating like a pig because I'm baking under a heat lamp, waiting forever for a drink and eating warm salad and soft chicken does not equal a favorable dining experience for me. Like I said, the service was friendly but for a large group, this place is an epic fail.
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A: negative

Problem: I stopped by one night ordering the Manicotti, this was to be my last meal before having my wisdom teeth extracted. Disappointed is not even the word. I received 3 pasta rolls in a tin that indicated prior to my opening it that I was going to receive a large portion, there was no sauce. I don't think I'll be going here again. I ordered a pizza from the a while back and for the price I paid for both meals and the disappointment I had when eating them just doesn't Warrent a third try from me.
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OPTIONS:
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A:
negative