Problem: I am a frequent Vegas visitor and have been to this casino/hotel numerous times. I thought maybe last time that it was an off-day, but tonight makes me think this is more common. I went to go valet and the guy said he could only valet cars for people staying at the hotel. He asked for a room key. I'm thinking maybe it is a full house tonight or something, right? The entire casino was fairly empty. There was no concert playing; no special event. No Vegas hotel has ever turned me away from valet. I even had the $$ in my hand to tip the gentleman. Getting inside to the casino was another story. There were heavily intoxicated folks blocking the doors and no staff at the hotel were around to take control and let people come in without being hassled. I know it is Vegas and I get that it is party city, but it is a turn off for me for no hotel staff to even have them move to the side to catch a cab or whatever they were doing. The gambling was just eh this time but the customer service was even worse. The dealer I had was amazing and she, in not so many words, said that this was an issue there and that a lot of tourists and locals are turned off by the customer service before walking through the door. I appreciate her honesty and enjoyed my time at the table. I don't think I will be spending my hard earned dollars here again.
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A: negative

Problem: Was not impressed with my too oily & tasteless shrimp meal. I walked out wishing I went to Chili's.
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A: negative

Problem: This was a last minute trip to Arizona and stayed here the room was non smoking but it smelled like cigarettes and the following morning went to get breakfast and one of the staff members had already unplugged by he waffle maker and said we can only have coffee and a Danish.. Wtheck it was before 9am..
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A: negative

Problem: Drove an hour for the best car wash in the state of Nevada! Because it's that amazing!
How would this review be described?
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A:
positive