How might one describe the sentiment of this review?
Worst experience I have ever had at a restaurant, ever. I ordered the Pho like noodle bowl off of their new menu and so did the person I was with. I ordered the version with scallops and prawns. We both ordered it "mild." I normally eat everything spicy, from my sushi to my mexican food, I eat anything as hot as can be. However, this was the spiciest thing I ever ate. The other person I was with felt the same way about theirs. It was too spicy to swallow, let alone enjoy. This shouldn't have been a problem as I requested some more broth to water it down. It was still too spicy, so I requested to return it and order something else instead. This is when I realized I would never be returning to this establishment... I was told that it was because I "CANNOT HANDLE SPICE" and that they would "NOT ACCEPT IT BACK." I was shocked. I have never heard of this happening at a restaurant. Isn't the customer always right? I asked to speak with a manager. I was told the manager doesn't speak English and I could not be helped further. I asked the waitress to speak with the manager in Thai. She said the manager would not take it back for something else after speaking with her. I said to return it anyhow then - I couldn't eat it. THEN, the waitress brought it to the back and came back to tell me that the manager had said I was trying to take advantage of them since I had eaten 2 of 5 scallops placed in the bowl. This is A) the craziest thing I have ever been accused of B) who cares since they wouldn't take it back anyhow C) the pettiest thing you could ever say to someone at a restaurant (I cannot believe she actually counted them) and D) a bold faced lie as she actually exaggerated the number of scallops included (there were only 4). I don't care if this place had the best food in the world (it doesn't), I WILL NEVER RETURN!...Available options:
(A). negative.
(B). positive. I think the answer is
(A).