This is the second Gordon Ramsey place I've tried and I can honestly say he's the most overrated celebrity chef. A few years back had drinks and food at LONDON in NYC and it was like, meh. Nothing special, just ok and a little disappointing. Shrugged it off and just resigned myself to the idea that it was better to watch him on TV than to actually go to one of his places....then Vegas happened. It was late and BurGR was almost the only place open so why not. The place looked great-nice, clean, and modern. Hostess was friendly and our server was really nice. Menu looked interesting and enticing so it seemed like there was hope. I know it's a burger place (hence the name - duh!) but the hot dogs looked really good so I decided to order one. Bad idea. It took a little long for the food to come out but that's ok. We were in no rush and our server was friendly. Finally our food came and it looked amazing. My plate was huge, looked great and then I took a bite. It was the worst bite of food I've ever had. It was super salty. I mean SUPER SUPER salty. So salty that I almost spit it out like the restaurant's namesake does on TV. I thought it was me so I took another bite and it was confirmed. BLEH....! I'm not one to complain to a waiter, have food redone or replaced. When the waiter came and asked how everything was my friend insisted I say something so I did. Our server was apologetic and kind. He offered something else and insisted I pick something else. By then I was so turned off I would of honestly preferred a return but graciously accepted a hamburger. He took it away and apologized and told me I was not the first person to complain and that the kitchen was working on the recipe. Really?!? Not the only person to say this and the kitchen is working on this....really?!? (My guess is that they have the hot dogs custom made for the restaurant.) Sorry, with a big name associated with this place I'd think this would of been fixed BEFORE you even opened the doors. Burger came, was decent but by then my taste buds were so blasted by the salty dog it was pointless. (BTW: If you're ever in NY Shake Shack is the place for a good old fashion juicy burger.) If you go get the burger, forget the hot dogs until they've improved the recipe.
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negative

I don't eat cake (or cupcakes) very often, but when I do I would expect better than what I experienced at Cupcakes by Design...especially for $3.50 for ONE cupcake. They are visually nice. Simple and not too much frosting. In my book, frosting is the side in this main meal...the cake. There's no need to overdue it, because i'm just going to take most of it off. Anyway. The frosting left much to be desired...and after tasting the cake, I wish the frosting had something more to help me choke down the cake. The cake lacked moisture, and was overbaked in some areas (old oven maybe?) and it just wasn't delicious at all. I went for the salted caramel cupcake, hoping it would knock my socks off. Welp...my socks are still there...nowhere close to hitting the floor. It was filled with this brown goo that tasted nothing like caramel, and the consistency was wrong too. What was this exactly? Now, normally i don't disect my cupcakes, but after being told these were the best cupcakes in the valley, I felt the need to taste every part of these in order to accept this statement. After tasting each part seperately (frosting, cake, filling) I lumped them all together and was STILL disappointed. I'm sorry Cupcakes by Design, but you just didn't cut it for me this time. I'll try you one last time in hopes that I received a bad batch. Until then....
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negative

Had to revise. We ordered delivery while packing. Finally, after two hours of waiting I called the store. They claimed it was just going out? What. The. Hell. It should not take two hours to put together some spaghetti and a ham sandwich! By the time it arrived, it was two and a half hours late. The delivery guy called said "Uh, lady there is no third floor apartments here". I said "yes there is" and hung up on him, I was so mad! Finally he knocked on the door, handed me the food on it's side, and dripped runny red sauce all over my new rug. His response? "Lady, there is red crap dripping out". SERIOUSLY??? The food would've been good, but it was icy cold and congealing together. Not one apology was given. I will NEVER order from these food f*cktards again.
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negative

Overpriced, poor, poor communication, and last minute preparation during the wedding ceremony left us VERY disappointed with this highly rated florist. Confusing estimate, which turned out to be higher at the last minute. In addition, the threats to not take anything or additional charges would be incurred was uncomfortable for the bride and groom.
OPTIONS:
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negative