You will be given a definition of a task first, then an example. Follow the example to solve a new instance of the task.
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.

This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Solution: POSITIVE
Why? The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.

New input: This drive thru pharmacy needs a lesson in customer delight.

1) They are slow
2) often incorrect and have to re-do
3) They really don't understand the lifetime value of happy cutover
4) their voice calling system - doesn't leave name of person the prescription is ready for, so you are left guessing

This manager should start to take time at learning ""window lessons"" from the other drive thurs (dunkin donut, macdonalds etc) and train their people on make customers feel wanted.
Solution:
NEGATIVE