Norman Zheng is a wonderful realtor who is honest, caring, and takes the time to answer the questions, or finds the answers for us. My wife and I feel so blessed to have had Norman as our buyer's agent. Our 9-day escrow closed ON-TIME, which is totally a credit to Norman. Even though the entire process was sometimes unpredictable and scary, it was made right, thanks to Norman's persistence, patience, and passion for taking care of his clients. When the wife is happy, the family is happy! We've closed escrow for over a week now, and our family is very happy today with our home purchase!
How would this review be described in terms of sentiment?
Options:
(a). negative.
(b). positive.
(b).