Problem: What would be an example of an positive review?

Answer: It's not the fanciest of offices, but that's not what I'm looking for when renting a vehicle. I'm looking for great rates and excellent customer service. Michelle & the crew at ACE delivered on both these fronts. This location deals primarily with passenger vans. The online rate I secured for a Ford 8-passenger van here was the same rate most other rental agencies were charging for a subcompact vehicle. Go figure. The van really helped, as I had 13 people in my party all vacationing in Vegas. Vehicle worked flawlessly, allowing us to save a ton on taxi fares. BIG TIP: Be careful entering City & resort parking garages as the recommended vertical clearance of these vans is 7 feet overhead. It's easy to overlook this if you're not paying attention and reading the signs! Checking out was a snap. Office is located across the street from the McCarran Airport Car Rental Return Center, a very short walk to the shuttle busses that take you to the terminals. You guys "Aced" it. Great job!

Problem: What would be an example of an positive review?

Answer: So many choices in this area. Based on reviews and location, I chose LA Nails. Jackpot! The reviews were accurate. Very welcoming, clean establishment, friendly staff, and talented, as well. I had the #2 pedicure which was superbly done by Polo. Michelle did a fine job on my eyebrows. As she said, "I look sexy!" I bet she says that to all the girls but I liked it. This was only my first visit. I am hoping each experience in the future matches my first one.

Problem: What would be an example of an negative review?

Answer:
Me and my husband came here on Saturday to shoot a wedding that was happening at the chapel. I don't even know where to start, I'm so appalled by this place. You can't even find the entrance for parking to this place it's so ridiculous, and when you do, if you go to valet, you wait forever, forever like, I applied my powder, bronzer, a little more powder, eyebrows AND eyelashes on in the time it took, and we still sat a bit after I was done. Upon entering the place it was refreshing to see the cute new interior that included pink striped wall paper. We made our way up to the lobby, and found our way to the bank of elevators where there were 10-15 people waiting, there were at least 10 elevators so it surprised me that people were waiting. One of the elevators was out of order, I'm assuming, as it had a wet floor sign in front of it and the door was opened. When we FINALLY were able to catch an elevator we realized that there was no sensor in the doors that opened it automatically when someone stuck their hand between the doors, that's fuckin dangerous, say I didn't know that and I tried to catch the elevator by slipping in and it totally closed on me and my pregnant ass! When inside the elevator it MOVES a few inches when the doors open to floors, it'll drop a couple of inches. Since the elevators take so damn long so many people will pile in uncomfortably and people use their survivor tactics to catch an elevator and get off. We only had to go to the 5th floor which was great, but guess what, if you don't push the button before you get there, you have to go with everyone all the way up to their floor and then all the way down picking people up until you get to the 5th floor, fuckin ridiculous. When we got to the 5th floor we got out and looked down at the carpet and it's all lifted up and wrinkled, it's dangerous, someone could trip and fall. The room wasn't too bad, it was a cute little suite with a very clean bed with white sheets and a comforter, the couches were cute but didn't seem to match the theme of the hotel, as they were striped red, gold, and black. The carpet in the room, however was't wrinkled like the hallways, which was nice. After getting ready, waiting for an elevator, and making our way through the hotel and outside to the chapel we quickly realized where much of their money was going, and that was to their beautiful chapel. Everything about their chapel was gorgeous! Everything around their chapel smelled like bird poop and stagnant water. Also, did I mention I took the stairs from the 5th floor? As we were running out of light to photograph the wedding party, I led the charge to take the stairs since the elevators were taking so long. Their stairwell was disgusting, if they aren't going to put money into fixing their elevators or making them more efficient then they should probably use that money for the stairwell and create a stairwell that leads directly to the lobby, because the one we took lead to a door outside of the hotel into the street. At some point going down an employee opened one of the doors and told us we were at the 3rd story, and that we couldn't go into that door because it was an employee door, or something like that, so we went all the way down to the street. Don't come here, stick to one of the bigger hotels on the strip, there are much safer, nicer hotels who you can find much more easily and who also charge the same rates.