Q: Before I booked my trip to Vegas I asked my friends via a Facebook poll which hotel they would recommend. They all had mentioned how nice The Cosmopolitan was, but none of them had actually stayed there, just gambled, used the pool and ate there but they all loved it and assured me it was worth the price so I booked two nights there. I was extending a business trip for pleasure and had been staying at the Flamingo for a conference for the 4 days prior to my check in at the Cosmopolitan. I was so looking forward to staying in a nicer hotel since work had paid for the first part of my trip I got stuck in an older hotel. Upon arrival I was so excited and the man at the front desk was so sweet, but then I got to my room. It looked like someone had taken a nap in the bed, the tables were filthy and had not been wiped down and there were crumbs all over the floor worse of all the shower was disgusting, brown goo was dripping down the wall and the grout was black with mold in a lot of the places. I burst into tears because I had been waiting all week to stay in a nicer hotel only to get there and find such a disgusting mess. I immediately called down to the front desk and they sent up a house keeping manager who was nice but kept making excuses for how bad the room looked. Even the phone was filthy I didn't want to touch it. There was dust everywhere and the desk look like coffee had been split on it and no one had thought to wipe it up. The only good thing about this room was the view. It was BEAUTIFUL but after the housekeeping manager came to verify that the room "was not up to standard" She moved me to another room that was cleaner, but this room had a view of a parking lot. I was not happy. I essentially got downgraded. I had to tell her I will not take this room, the view is horrible. Finally she got me into a much nicer suite with a terrace. I was so exhausted by this time (it was going on two hours of trying to figure this out) I just wanted to be done and go lay by the pool. I had been in Vegas for 5 days and hadn't had a chance to lay by a pool at all because of work. By the time we had it all figured out the pool was closing. So I basically paid a 28 dollar resort fee to spend the day hoping they would get their act together. I honestly didn't look my new suite over that well. It had a lovely view but I had tickets to see a show at 7 so I had to get a move on. When I got back from my show I went to take a bath in their nice bathtub and there was dirt in the bottom of the tub and a ring around the tub, and to make matters worse there was black hair all over the place, at the bottom of the tub and in the drain. I took a shower instead because that looked cleaner. The vanity in the bathroom didn't look like it had been wiped down either. I wanted to puke. Finally I went to bed because was exhausted I fell right to sleep. In the morning when I woke up i pulled back the sheet only to find black hair all over the INSIDE of the bed. All over the sheets and pillows. The housekeeping manager stopped by later that day and had asked me how things were going and I told her about the dirt and hair and she didn't even flinch. No excuses no sorry she just told me to leave a note for the housekeeper to make sure to clean it better, but I am pretty sure that was her job not mine. I also went to have breakfast on the terrace that morning and found cigarette butts all over it and the chair did not look clean. The table had sticky goo all over the place. All and all I had a horrible experience. I do not understand how The Cosmopolitan gets away with having such a horrible cleanliness standards especially at a "luxury property" it was shocking, I've never stayed at a hotel with so many housekeeping issues. The only good thing was the employees by the bamboo pool and my view. The employees at the pool were excellent both days I was there, but it still didn't make up for the traumatic experience of actually staying at the Cosmopolitan. OPTIONS:
- negative
- positive

A: negative

Q: Nice place to have my final Sunday coffee before the short walk to platform 13 and the train to the daily grind in Glasgow. Nice bakes and fairly laid back atmosphere mean thoughts of the week ahead are kept at bay for a bit longer. OPTIONS:
- negative
- positive

A: positive

Q: I've been back to this place 4 times since my first review. An additional review is in order. Looking at a few of the newer reviews that are less than stellar I must wonder how I happen to get the best service while the others are less than pleased. Maybe I should play the lottery today? The only thing about my last visit that was not as pleasant as my first is that the tzatziki sauce they were using that day was from some greek festival the other day. Too much garlic. First time meeting the owner however. Was just as pleasant as the other employees that I have had the pleasure of meeting. Still the best gyro in town. OPTIONS:
- negative
- positive

A: positive

Q: Leckerer Doner mit Kalbfleisch aus eigener Produktion. Wahlweise auch mit Hahnchenfleisch. Lahmacun ist auch sehr zu empfehlen. Nur die Bedienung konnte ein bisschen freundlicher sein und die Kunden nicht so abfertigen. OPTIONS:
- negative
- positive

A:
positive