instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
The Omni Chicago Hotel is not pretty as they advertise it. First of all, it really difficult to get there because its located in down town Chicago and they fail to mention that the traffic is a nightmare. If you finally make to the hotel you have to wait like 30 minutes for the front desk to take care of you. When I arrived there was one person at the desk and a few people checking in, and I thought the wait time was ridiculous. To make matters worse, I need internet connection and the day I was there they had technical problems and the Internet was not working in my room. Two hours later they managed it get to work, the connection was still very slow. For my part, the hotel might look nice but services is did not meet my expectations. I was disappointed and will never stay there again, if I go back to Chicago. If was rating it, I would give it 1/2 star out of 5.

answer:
negative

question:
We booked our room on Priceline, and got a good deal at around $100 per night. We stayed for the first 2 nights of our US trip so didnt use too many of the hotel's facilities The hotel is centrally located, just over the Chicago River from the shops at North Michigan Avenue, and around a mile from Navy Pier Our room was clean and comfortable, and on the 29th floor we had a good view of the city, and could just about see Lake Michigan (though the weather was very bad). The layout of the room is a little peculiar, with the bed facing away from the window, but over all we have no complaints about this hotel, and unlike some other reviews we were not disturbed at all by noise from other guests So, pros and cons: Pros: Helpful and friendly staff Clean and comfortable throughout Spacious rooms Large and airy public areas Starbucks and gift shop in lobby Cons A large hotel, so a long walk from the elevators to the front desk / lobby area

answer:
positive

question:
Ok, I just feel if you're paying well over $200 for a room you should get something to show for it. The location was on Michigan Ave but if I pay just a little more I could have had way better (Peninsula, Park Hyatt, shoot the Omni was 10x better). We ordered a deluxe executive suite, and it was so below sub par. The room was very small (so small the ice bucket was in the closet), the bathroom was just as small, just well lit (a plus). Wallpaper was peeling, outlets barely covered, no view. The only thing appealing was the bed, and that may have been because I was so tired. And we were really excited because this is the Palmer House. The Palmer House does have nice restaurants: the Lockwood (quiet, distinguished) and the Potter's Lounge (grown/sexy)

answer:
negative