Problem: What would be an example of an negative review?

Answer: I recall when the first location opened on Craig rd., it was great and this became home for dinner, lunch and sometimes in the morning after a graveyard shift. Now the staff on Craig Rd acts like they do not want to be there and can be rude at times. It's not just me but I hear this around the area from others. I have since moved near the Centennial location and had the same experience. During my first visits I loved the place, staff and people were great. Now that management has changed a couple of times the place has gone downhill. I can really tell the difference since Bobbi was the manager here and now. Staff is slow and appears to be there just to collect a pay check; no one has a welcoming attitude. Yes they greet you when come in but it feels like they are greeting because that is the rule. My first sign of the decline was when I waited 40 minutes for an order of wings from the bar. I showed a manager the time stamp on my order receipt and all I got was a, "oh okay, I'm sorry" and he walked away. As of this past Thursday (July 9, 20130) I have decided to stop coming here. I ordered six wings, spinach dip, two beers and two scotches. I noticed on the other side of the bar a customer complaining to the manager and the bar tender making a drink near me with an attitude saying, "whatever" and other employees coming in the bar area trying to see what was going on. That was really nothing compared to a couple of hours after I got home. My stomach was cramping all night and the next morning and I was running to take a crap every hour or two through the night. That was the last straw; a place I once loved has gone completely downhill. Now I understand why PT's down the street has all of the business.

Problem: What would be an example of an positive review?

Answer: Sunday brunch is simply amazing. Im a regular there for sure. Girls know my name and always compliment me. They're super friendly and has great customer service. The place is Super chill and great atmosphere. I love their freah sunflowers they have around the shop. their drinks and food are phenomenal. Whatever you order on the menu, you wont go wrong!!!!

Problem: What would be an example of an negative review?

Answer:
Way too many kids for my preference. Running around screaming.