Q: it sucks because I really want to give this place a five star. They are clean and friendly and that is a major plus. But the food has been OK I am writing this review after three deliveries. 1. Order Wontons: Awesome! Cheese Ragoons: Pretty good. Egg Rolls: Not a fan and one more try. Cashew Chicken: Great! Sesame Chicken: Not good when you took a bite you could really taste the flour and you could feel the flour texture in your mouth. Wont get it again Rice: Great. 2. Order Family Deal B: Egg Drop Soup: Mike thought it was good... I am not much of a fan of any kind so I reserve judgement. Egg Rolls: 2 nd time no good Wontons: Awesome Ragoons: Great Cashew Chicken: Great Sweet & Sour Chicken: Awesome! I like the fact they keep the sauce off till after delivery. Rice: Good but we were short an order. 3. Three Entree Order Wontons: Free and delicious Chow Main: Seemed a lot like lomein and never thought I would say this but they for sure do not use MSG and you can tell in this dish. It was just missing a little bit of that butterness that you get with MSG. But it was OK had worse had better probably wont order again. Sweet & Sour Chicken: Awesome our number one dish Orange Chicken: Same exact issue we had with the Sesame chicken. Could really taste that flour and felt the flour texture. We are OK with experimenting with more the prices are not bad and so it is OK at least one dish is always good to eat.

A: positive

Q: 30 min wait for 2 drinks... Add an extra 10 minutes because they skipped my order. 3 groups later they still haven't gotten around to making 2 milk teas... A customer who arrived after me ordered, got his drink, decided he didn't want that flavor, & had it remade before I got my drink order. Lack of customer service and poor work flow will keep me far away from this place. I'd give it -5 stars if I could. Put away that tip jar folks cause you don't deserve it.

A: negative

Q: Stopped into Floridino's for lunch with 3 other friends today. I've been here a few times in the past, and today I wanted to try something other than the pasta. We were put on the list for a 20 minute wait, which I thought was reasonable, as the place seemed pretty packed for lunch. No biggie. Got our seats easily within the quoted time, and sat down and ordered a round. We got our beers very quickly, and also were brought waters without asking, which was nice. Our waiter did not seem like he brought his "A" game, or even his "B" game today, as placing our order seemed forced and uncomfortable. We waited about 15 minutes for our food, which I think was pretty normal, as there were three calzones, and one sandwich. The food was fantastic, and when we asked for more marinara, the waiter brought us some right away. When the check came, the waiter simply dropped off what looked like the check and immediately left. About 5 minutes later he came back and we asked for him to split the check. He took the check over to the bartender, and had the bartender split it, which I thought was rather strange, and looked very upset about having to split the check. Another 5 minutes, and we got the separate checks back. I got up to get my own box while waiting for the checks because who knows how much longer it would have been. Food - Fantastic. The calzone was amazing. And more than I could finish. Price - Very reasonable. With tip it was $12 for a calzone and a beer. Service - Bad. It seemed as though either the waiter hadn't waited tables before, or just really hated us for showing up. I'm giving two stars based on service. I could easily see giving 4 stars with a good waiter.

A: negative

Q: Like most Einstein locations, I'm unimpressed with the way the business is run. The bagels aren't bad, but they're not worth the aggravation it takes to obtain one. The line was crazy long on a Wednesday morning at 8:30am, there already was a severe shortage in options because several bagels and pastries were already sold out, and after ordering you continue to wait in line just to pay. There are some pluses. This location has plenty of seating (however, most of it is outside on a shared patio with Starbucks and a sandwich shop). It's a short walk from the Camelback automile, which makes it one of the best places to grab something to eat if you're getting your car serviced around breakfast or lunchtime. It's also open until 5pm which is actually pretty late for an Einstein. Judging by the fact that I've reviewed three Einstein locations, and given all of them just two stars, I'm guess that most of the problems come down from the corporate level. However, each location seems to always have a steady flow of customers, so why should they work to improve the massive flaws?

A:
negative