What is the sentiment of the following review?
First off... if there are only 14 adjoining suites in hotel of 1400+, please don't make it seem like there's a reasonable chance I'll be getting one. If the tiny detail had even been alluded to during one of my numerous phone calls with the hotel to inquire about this particular amenity, the reservation would've been cancelled promptly on the spot. And why is it mentioned only AFTER I'm checked-in, angry and disgruntled? HATE. Secondly, the staff needs to know it is NOT OKAY to let themselves into a guest room when bringing sheets and pillows requested 2 HOURS AGO, and said guests have given up on waiting and fallen asleep. It scared the crap out of me, I swear if I was sleeping with a gun under my pillow, housekeeping would have gotten shot. Crying babies, uncooperative front desk clerks, tsking security...I felt like I was staying at a youth hostel. Silver lining: awesome pool and cabanas. +1 star. But otherwise...I HATE THIS PLACE!
pick from the following.
(I). negative
(II). positive
(I).