I think their food is great, but I cannot give them a higher rating. Their service is horrible. My service has been CONSISTENTLY bad every time I go there for dinner. I have been seated many times and had to wait 10-15 minutes for anyone to acknowledge me. Trying to get a drink refilled is impossible. It seems like the servers are more concerned with socializing among themselves, in the back corner by the drink station than they are with the patrons.

negative

Went to dinner last night with my wife, using a Groupon coupon which allowed a Price Fixe dinner for two. We picked the chicken florentine dish which had no taste, and was sitting in a sauce brew of undetermined origin. The wine was stale. The waiter was rude. We were only offered one dessert option, which was baklava, and were not offered the usual after dinner liquor provided to all the other guests, which I assume was because we used the Groupon coupon. Long wait time for food. We certainly wouldn't return.

negative

My husband and I usually stop at this chilis when we do go. We usually don't have a bad experience, but today I went with my family and the overall experience was not good. The chips and salsa were great.. But they always are! There were not that many people on this Sunday afternoon but our server was not very attentive.. He was friendly of course but walked by us several times at a decent pace while we had empty drinks. Our food was brought out by someone different who didn't ask us if we needed anything else along with our meal. He walked away relatively quickly but he too was very friendly. Our server never came to our table after the food was served to ask how it was or if we needed anything. We had to get his attention because of course we did have a small request. My chicken was a bit too salty.. And I rarely say that because I love salt! They also had arizonas fox center playing on the tv and speaker.. Then about 25 minutes in we noticed that it was just on repeat? Not sure why but we had to listen to the entire broadcast twice. Then toward the end, a group of employees sat in the booth behind us and started talking relatively loud and cussing.. Now granted I understand I was sitting in one of the booths on the bar side my younger sister, but considering there was no one there.. I felt that it was not necessary to yell. We don't eat at chilis very often but when we do return I will consider a different location.

negative

I've gone here before to sit down and eat and the food was great. I guess that's because they had to watch me eat it. Yesterday, I ordered medium hot chicken fingers. They looked extremely old. They were NOT hot, they were mild. The vegetables were old and spoiled. I wish I would have looked at the food before I left the place because I would have said something. This is ridiculous. Gross place. NASTY!
negative