Q: I came here with my parents and my husband. The beer and wine were good. The flavor of the wings were good as well; However, they were drumettes. On the first order, we received all drumettes. I requested some wings on the second order, but the server did not seem to care to make the request to the chef....and again on the second order, all drumettes. After speaking to the manager, we were informed "the menu is misleading" and Oggi's only serves drumettes. We also had the pizza. It was good but was lacking in sauce (see picture). We did ask for a side of sauce and we did receive some from the manager- not our server. Unfortunately, after requesting the manager regarding the wings, we hardly saw our server again- which was sad because we would have still tipped her well and just considered her new to the job. So, overall, the only thing really good was the drinks!

A: negative

Q: I usually try to stay away from places like this because the meat tends to be so dry and really bad quality. BUT on drunken nights...I just can help but crave my standard carne asada burrito with the works (+avocado, sour cream, and hot sauce). As for customer service, the man behind the counter was extremely nice eventhough he knew me and my partner in crime we beyond tipsy. Also the place is clean! A plus was their selection of tasty fountain drinks: horchata, jamaica, & limon (the ones I remember).

A: negative

Q: I just came back from a 4 day vacation at the Grand Chateau and have nothing but great things to stay about this Hotel. I am a concierge at a rival hotel company but I have to stay this hotel is top notch! I can not reveal what hotel that I work for but I was totally impressed with the customer service that I experienced during my vacation. I am employed with a AAA 4 diamond rated hotel.The employees that I came across were always eager to help all guests. I am in customer service and I sat back and observed all this, all employees were sincere to every guest they came across. With all that being said, I have found my home whenever I go to Vegas. Just a hint, I work for the "happiest place on earth", and we are tops in customer service. I WILL be back Grand Chateau!!!!! The location is just off the strip, valet is great and complimentary, but tip them well, they will take cake care of you! It's great to come back to a property after a nice night partying on the strip that you can just relax, without all the smoke and casino action going on. I just can not say enough about the greatly trained staff they have. Keep up the excellent service.

A: positive

Q: Great people working here. I was need of softball cleats had lots of choices to pick from and prices were great. Will always tell people to shop here.

A:
positive