I just left this place and had to write a review. I wasn't even seen and I am already disappointed. I have severe abdominal pain for two days and thought that I should finally see a doctor. Only facility close to my house that is open 24 hours. I used to work at an urgent care so I know how it works. The lady in the front didn't even bother to stop what she was doing to even talk to me. Hello customer service??? I understand you needed to get your work done, but heck have the decency to even look at me when you talk! I asked her if she was in network with United Health Care (I don't want to be billed out of network) and she said she doesn't know and only takes your insurance. I mean really? When I worked at an urgent care I knew who was in network and out of network. I know that the insurance companies are closed on weekends to even answer my question so she should have known. I was going to take a chance so I decided that I wanted to be seen. I asked her how long the wait is and she told me about two hours because there is only one physician on staff. It is a Saturday night / Sunday morning and you can at least have another physician available. I know for sure I am not coming back here again. It made a bad impression on me.
Is this review positive or negative?
Available options:
1). negative
2). positive
Answer:
1).