Based on the information present in the given passage, you need to write a correct answer to the given question. A correct answer is one that correctly and completely answers the question. Do not write answers that address the question partially or incorrectly. The correct answer must be contained in the given paragraph.

Paragraph- Sent 1: When single father Thurman Williams needed help filling out papers in a custody suit recently, he didn't look to his lawyer for help.
Sent 2: He walked to a computerized kiosk at the Lamoreaux Justice Center in Orange and started tapping the keys.
Sent 3: As part of a legal experiment, litigants without lawyers across California are using computerized video kiosks to prepare common court filings and seek basic legal advice.
Sent 4: The kiosk used by Williams is part of a statewide effort to cope with a flood of litigants who cannot afford or refuse to hire lawyers.
Sent 5: Court officials statewide fear the number of self-represented litigants has reached crisis levels and threatens to clog court calendars.
Sent 6: Like Williams, more than 6,000 Orange County litigants have initiated court actions on I-CAN!
Sent 7: kiosks or accessed the programs on the Internet, using home computers.
Sent 8: Similar programs are operating in Sacramento, San Diego and Ventura.
Sent 9: A recent study of the kiosks' first 18 months of operation concluded it is too soon to tell if the system will relieve pressure on court calendars.
Sent 10: But the report, by UC Irvine's School of Social Ecology, said users were overwhelmingly positive about the free legal assistance.
Sent 11: "It's made life a lot easier for me," Williams said.
Sent 12: "It's helped keep me from going to the poorhouse."Sent 13: The 29-year-old Orange resident was directed to a kiosk in the Lamoreaux Justice Center by court staff.
Sent 14: After putting on headphones and following the directions of a videotaped instructor, Williams filled out a quarter-inch stack of paternity and custody documents.
Sent 15: The exercise took 20 minutes; it would have cost him about $800 if he had relied on a lawyer, he said.
Sent 16: "It was a lot easier than I thought."Sent 17: Whether they can't afford a lawyer or just want to save money, more Californians are going to court without a lawyer.
Sent 18: "I'm just amazed at the numbers," said Commissioner Salvador Sarmiento, who hears between 40 and 90 child-support cases a day in Lamoreaux Justice Center.
Question: Who made this remark: "It's helped keep me from going to the poorhouse.".
Thurman Williams.

Paragraph- Sent 1: Allan sat down at his desk and pulled the chair in close.
Sent 2: Opening a side drawer, he took out a piece of paper and his inkpot.
Sent 3: After filling his pen, Allan looked at his paper in the orange glow from the lantern set back in the desk's right-hand corner.
Sent 4: His pen cast a forbidding line of shadow slanting across the page, echoing the inky darkness crouching in the edges of the lantern's struggling glow.
Sent 5: The only other illumination came from a lurid moonlight filtered through thin branches and clouds, casting its bone-pale glow onto the pine floorboards.
Sent 6: Allan unfolded another page, this one crowded with ranks of letters in tight formation from left to right.
Sent 7: The lines of letters stepped into their divisions, in the shape of a story's outline: the loose, dry skeleton of a tale lay exposed beneath their feet, awaiting tendons, muscle and blushing skin.
Sent 8: Allan reviewed the troops, all prepared to disembark, their task to form the tale of a young man returning home from Life Abroad to find his childhood friend a bride to-be, thus upsetting the apple cart of his life's plan, clarified of course by his very time away from her he loved best.
Sent 9: Although the concept was a simple one, Allan thought it had potential.
Sent 10: Besides, the public liked a good, simple romance.
Sent 11: Perhaps this will be more saleable, he thought and began to write.
Sent 12: They gazed at each other, lost in the rapture of love based so deeply within their hearts that they had never seen it before.
Sent 13: "What about Roger?"Sent 14: she asked, knowing that the answer no longer mattered.
Question: What steps did Allan take before writing?.
Sat at desk and filled his pen with ink.

Paragraph- Sent 1: Oscar-winning actress Joan Fontaine died Sunday, her longtime friend Noel Beutel said Monday.
Sent 2: She was 96.
Sent 3: Fontaine died "very peacefully" in her sleep of natural causes, Beutel said.
Sent 4: She was in her Carmel, California, home.
Sent 5: She is survived by her older sister, actress Olivia de Havilland -- with whom she had not spoken for decades.
Sent 6: Fontaine was born Joan de Beauvoir de Havilland in 1916 in Tokyo, Japan, where her British father was a patent lawyer and teacher.
Sent 7: She and her sister moved to Saratoga, California, with their mother in 1919 when her parents separated.
Sent 8: Fontaine was a teenager when she began her acting career as Joan Burfield in the 1935 film "No More Ladies."Sent 9: She later adopted the stage name Fontaine -- the name of her mother's second husband.
Sent 10: She wrote in her 1978 autobiography, "No Bed of Roses," that her mother, who was an actress, began encouraging the rivalry with her older sister at an early age.
Sent 11: The feud extended to their careers when both sisters were nominated for best actress Oscars in 1942.
Sent 12: Fontaine, who was nominated for Alfred Hitchcock's "Suspicion," beat her sister Olivia de Havilland, who was nominated for "Hold Back the Dawn."Sent 13: De Havilland won the first of her two Oscars in 1947 when she was given the best actress award for "To Each His Own."Sent 14: De Havilland and Fontaine remain the only sisters who have best-actress Academy Awards.
Sent 15: The long-standing feud with de Havilland was at such a peak during one Oscar winners' reunion in 1979 that they had to be seated on opposite ends of the stage.
Sent 16: "I was shocked and saddened to learn of the passing of my sister, Joan Fontaine ... and I appreciate the many kind expressions of sympathy that we have received," a statement released by Olivia de Havilland to CNN said.
Question: How old was Joan Fontaine when she began her acting career?.
Teenager.