Problem: What would be an example of an positive review?

Answer: All I can say is...wow. This is by far one of my best customer experiences ever. I had planned on selling my car and wanted to see what they could offer. As soon as I walked in, I was greeted with a smile and handshake from the GM and then given a short informational on the process by a helpful representative. After the short informational, the representative took my keys, gave it to an evaluator, and in less than 15 minutes I had an offer on my car (which was $1,800 higher than what a previous dealership offered). Happy, happy, joy, joy!! The good service didn't stop. I was taken to the business office where the business personnel were friendly, informative, and just as helpful. Because I didn't have a ride, the GM called a local car rental company for me so I could rent a vehicle (now being carless....). Again, I can't say enough for this place, this is how service SHOULD be!!! Thank you!!

Problem: What would be an example of an negative review?

Answer: I used to go here all the time when I was 18 and I have many fond memories...so please believe it saddens me to write this review. Upon arriving I was impressed with the remodel (haven't been here in years). I mean lets be honest this place was an eye sore a couple years ago! New furniture did wonders though! So I go order my food and service was great. Quick & fast no complaints. Food though was bland! I mean the chicken teriyaki was very pale unlike years ago! Not to mention the teriyaki sauce didn't taste the same and had a thin consistency. The Mac salad also had no flavor and it just seemed off. I guess I will just have memories and nothing else...

Problem: What would be an example of an positive review?

Answer:
Great pizza. We tried The Back Home with the garlic crust so soft and delicious. Suicide fries lived up to their name. Hot wings meaty and crisp. Cold draft beer. Relaxed atmosphere, great music. I'd recommend for some late night quality drunk food.