Q: STAY AWAY!!! Had an appointment for 12-2pm today and they called at 1:55pm to say they would be 1hr & 30mins late. At 5:40pm (2hrs & 10mins after the new time they quoted) we called them back and told them about the situation. They lady on the phone was extremely rude and did not offer any assistance in the matter.

A: negative

Q: Ginger-Ale with ginger juice, lemonade, and agave was amazing. Fire and Brimstone wrap wasn't half bad either. Probably would have moved this review to 5 stars...but they don't accept American Express which is kind of a big deal. Good vegan food...great juices.

A: positive

Q: UPDATE 4/3/2012 I'd like to add another experience that I forgot to mention. My mother cannot eat from her mouth as it causes severe coughing because of damage received from a surgery to the throat over ten years ago. For the last two years now, she receives food, water and medication through a GI tube connected directly to her stomach. This is all clearly spelled out in my mom's medical chart, yet the nurse who received my mom somehow missed this and forced her to take medication through the mouth. She only coughed out the pill several hours later. This, by itself, is ridiculous and intolerable but it's made even worse by the fact that my mom came to the hospital for treatment of her lung. This gross oversight made my mom's condition far worse than it had to be for the first day or so. Of course, I needn't mention the severe discomfort this put my mom through, having to deal with a pill and water stuck in her lungs. This further underscores my review. The care at Southern Hills is inadequate at best. Once more, remember this is the behavior you can expect from the nurses that are supposed to be the cream of the crop, the ones charged with the care of the critical patients in the ICU. It's so frightening that a nurse won't even read a chart before administering treatment. When I confronted her, she just shrugged and dismissively said "I don't know." Well lady, I don't know how you're a nurse. I can only hope this review puts pressure on Southern Hills to raise their standards of care.

A: negative

Q: They are terrible with special needs children. They believe in only one way to teach children how to swim and do not make accommodations for a child who needs something different. Very unhappy with what I saw and experienced.

A:
negative