Q: negative

A: I have been going to this location for several years, although after my last experience, I won't return. There has always been an air of pish-posh snobbery here at EyeMart Express, and why, I can't begin to imagine. The staff never says hello when you enter, perhaps they're overworked, or just having an off day, either way that is just not acceptable. Furthermore, I agree with the previous reviewer about the "nickle-and-dime" culture they seem to have going on here. They will seriously do anything for a buck. Dr. "Funkhauser" herself has always been quite nice, but I'm afraid she must direct her staff to squeeze every penny out of patients. Why else would they act this way? There is clearly a deeper public relations issue going on here, and it is also clear that this location must address how they are being perceived- or many once loyal customers may do like I did, and go elsewhere.

Q: negative

A: I want to like this place, I really do. I can't get over 3 things: 1) Their bbq is just OK. Sauces are good (at least 4 stars), but the meat, by itself, just isn't that great. Their sides are just OK, too. Mashed sweet potatoes, potato salad, barbequed pinto beans, etc..... just average. Not really much flavor to anything I've ever had there (roughly 4-5 experiences). Even their sweet tea is just OK - not bad, but not memorable in any way. 2) Their prices are much higher than their competition. If I'm going to pay this much, I want to eat Midwood Smokehouse or Mac's. 3) It drives me nuts when restaurants weigh out portion sizes. Especially BBQ joints. Feels like I'm in a Subway. I understand it's part of their business model to control portion sizes, but c'mon man!?!?! Service is great. The guys behind the counter are always helpful, fast, and fun to engage in conversation, but the food is average at best.

Q: positive

A: Coo spot to check out comics.. I was definitely on my big bang theory sh*t lol

Q: positive

A:
I want to return to Phoenix just to eat here again! This place is a total hole in the wall filled with locals. Its cheap and delicious! I got the carnitas meal and it was a big serving of meat with rice, beans and fresh warm tortillas. It was probably some of the best Mexican food I have ever had. I will definitely be back the next time I am in the area. Maybe they could expand and open up in NYC?