Q: negative

A: I've always liked Port of Subs but I think this experience is worth sharing. Their posted hours for Sundays are from 9am to 9pm. So I walk in at about 7pm on a Sunday; the lights were on, "open" sign blazing, and the guy behind the counter asked me "What can I get for you?" So, the idiot that I am, I assumed they were open for business. Evidently not. I wasn't eyeballing the counter too hard so I didn't notice that they had put the bread and such away until he very laboriously dragged it back out. He sighed and scowled at me the entire time, and was sarcastic and rude whenever he spoke. He made it extremely clear that he wanted me out of his shop and wished that I hadn't come in. It was also made clear to me that they had to re-open the register for my order. I've worked in a shop before, and I really did feel guilty. I know what it's like to have people come in just before closing, but I've never treated a customer that badly just for some last minute business. But the kicker is that it was 2 hours before posted closing time, and they hadn't bothered to turn off the sign OR lock the door, even though they had apparently shut down the register. I'm not a mind reader; I don't know you're closing 2 hours early unless I'm told. He could have easily said "sorry, we've just closed" and I would have said "oh sorry dude" and walked out, no problem. Though I was getting sandwiches for my parents, I'm sure they could have lived with something else. With the same ingredients, I can make better ones at home. I'm glad I wasn't getting anything for myself, because after the way this man treated me I doubt I would have wanted to eat it. I don't know why they happened to be closing early, and I don't care. I just wish the older gent that "served" me had been honest and said they'd closed instead of using his precious five minutes to treat me like a rat turd in his lentil soup. Needless to say, I've been put off and I doubt I'll go back.

Q: negative

A: Food was good, especially the fries. Best fries of about any chain. Why the low rating? Too noisy. They blast their patrons with mega-loud 80's rock. I want to relax with my family, not yell at them. Won't go back. Some corporate genius thought loud music was "high energy experience" I guess.

Q: negative

A: After relocating from another part of the Valley, I spent weeks looking on my morning drives for a new dry cleaner and after some research, was happy to find a Delia's close to my office, as well as a 35% off coupon and dropped off 14 items for services. I then actually received a coupon for 50%, which I gave to the very nice guy who was checking me out (and happened to be the one who took my clothes when I dropped them off as well). He figured out my discount and when he told me my total, I thought he must have done something really wrong, because it came out to almost $68- AFTER a 50% discount!!! I have never paid more than $3 an item to have (clothing) dry cleaned. When I dropped off the items, I did think it was odd I did not have to pay in advance or that I didn't receive an itemized receipt showing what I left, and now in hindsight now I know why - they're being shady in their overcharging!! I have emailed their corporate office and am hoping to hear back ASAP and that they reimburse a portion of the extortionate fees and start making customers better aware of their prices as well as services avaiilable.

Q: negative

A:
Bad experience -- unimpressed so far. My husband is part of the Hilton Honors program. He made AND paid for a King, City View, Nonsmoking room. Upon checking in, this type of room was not available. Even after checking with the manager, we were told our reservation could not be honored. The air in the casino is stuffy. The room is bare bones and has no comfortable chair to sit in. The bathroom is tiny. We are staying here because we are attending a private party here 11/29/2014. I would not stay here again. Many better options available. Terrible customer service.