TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: Very friendly employees. The make up artists are very talented. I've had a couple of them do my makeup. I also recommend trying their smoky eyes service. I like to go to Sephora during off hours when it's not too crowded in there. Obviously the no pressure concept is working for them. I also like to support small local stores as well but one of the nice things about this place is you can browse among a lot of different brands and not feel pressured about commissions. They'll make you samples. I also like to buy products here versus some other places because you get loyalty points for doing so.

SOLUTION: positive

PROBLEM: Terrible. Made an appointment the day before to have a car towed from one location to another. It was the beginning of a holiday weekend, so timing was urgent to get there before they closed. After not hearing from them, I called them in the afternoon. He supposedly had trouble with his truck and was going to send someone else. Just got a call from the backup driver...he knew absolutely nothing and had just gotten an urgent call for a tow. He (the second driver) thought I was stranded somewhere. So now, after a no show, no call, it is too late for the car to be towed in time for anything to get done. Will never call them again...

SOLUTION: negative

PROBLEM: Great atmosphere and location! Waited about 45 minutes on a Saturday night but went on a Tuesday and got right in.Once seated they give you free chips with an assortment of salsa which is always a plus!The margarita's are pretty good; I prefer their traditional one myself. I also love that they have corona light on draft.Even if it's busy, service always seems to be good. However, once I sat at the bar and it took about 10minutes to be greeted.Everytime I come here I order the chicken tacos, a little dry but still very good.I recommend this place for a date night or night out with friends!

SOLUTION:
positive