Problem: I am not a breakfast eater. My husband took me here for lunch. I choose the French dip sandwich. It was almost ok. Meat was a little bland, the bread was a little soggy. That potato pancake thing was awful. So bland and just yuck. If they are going to have sandwiches at least have fries or potato chips to choose from. I thought the prices were a bit high also. I won't be returning ever. I can get better than this at a waffle house- so that is saying a lot
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A: negative

Problem: The 1-star rating is with regards to their complete disregard of customer service, inefficient manner in which they address issues and the general maintenance of the apartment. (Note, the maintenance guy is GREAT! This has nothing to do with him...) I lived here for a year and within 4 months had to have my microwave, stove and dishwasher all replaced. In each case, it was a process to even get the people in the leasing office to relay the message to maintenance (though online submissions *usually* worked well) so the work was often drawn out over at least a week and after several messages. This only got worse after we moved out... we moved in on 7/1 so we assumed our lease ended on 6/30 the next year. We indicated on their info form that we would vacate on 6/30 and even specifically called on 6/29 to set-up a move-out inspection. (We chose to be present for said inspection as several former residents informed us that they are shady in the process and will nickle and dime you and run up your final bill.) We do our inspection on 6/30 and come to find out we paid pro-rated rent for the "extra day" as our lease ended on 6/29. There were also several fees that added up very quickly on move-out. We went back and forth with the various fees to ensure that any amount we paid was valid and then their communication dropped off and never gave us a final total. After 3 unreturned calls and another email requesting the final amount, they finally called back and we ended up paying 4 days late. I'm *shocked* they didn't slam a fee on for THAT! All-in-all, they don't have people working for them who are people-oriented, friendly or efficient. As someone who trains business owners in proper customer services practices, it's pitiful.
How would this review be described?
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A: negative

Problem: Once per year, a bunch of my girlfriends and I (all UW grads) get together in Madison for some Badger fun. And every year we've stayed at The Concourse! Why stay at The Concourse? Well, it's location is pretty great...a stone's throw away from the capitol building, near plenty of restaurants, shops and the Farmer's Market when it's in season! It's also just a trot away from State Street. Regardless, the location is prime as you're close to plenty of city life yet far enough away from the dorms. The rates are usually in the $200-$250 range when it's football season. This includes two queen beds, a TV, desk, mini fridge for your curds, etc. The bathrooms are in definite need of some love, as everything from the shower to the tile looks pretty sad. Kudos to providing Bath & Body works products, though! A couple more bright spots - the staff is extraordinarily sweet, there's a free shuttle to and from the airport, there's also a free shuttle during the day and evenings! No need to trek through the crowds or the snow! Parking in the garage will run you $10 per night as will a rollaway if you have extra guests. Love to The Concourse - see you next year!
How would this review be described?
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A: positive

Problem: I admit, I came to Los Reyes de la Torta because I saw it on Man vs. Food and the sandwiches looked awesome. Unfortunately, I did not have the stomach space to partake in the del rey, but I was able to enjoy the milanesa and a giant agua fresca. My milanesa was great - loved the fresh bread and the thinly battered beef. I forgot what the bf had, but his was even better because it was more saucey. Beware of the free salsa because they are both SPICY!! I think even better than the torta was the agua fresca. I had the fresa cremosa - strawberry milk and it was amazing! Oh yeah and they have Mexican cokes in bottles too. The parking lot is a bit small, but there was a guy guiding people on where to park. He was really nice and told us not to park in the neighboring lot or we would get towed.
How would this review be described?
OPTIONS:
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A:
positive