Q: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
They've cancelled two appointments an hour before the scheduled time, refunded 1/3 of my payment and offered a credit for the remainder. I guess that would be acceptable if I was planning in using them in the future, but at this rate I don't know that they'll ever actually show up.
A:
negative