Problem: We have been going to Mrs Whites for years now. We would go there as a treat every so often because there food was fantastic. Unfortunately it has really gotten pretty bad in the last year or so. Its really sad to, we loved Mrs Whites but not anymore. The last couple times we went the food was pretty sub par. The portions were much smaller and the quality and taste was rather poor. A couple of times ago we went with myself, my mother and my brother. I dont want this to sound racist but I feel it needs to said. I felt like we were definitely the wrong color to be eating there. The service was ok but i noticed it was much better for the "locals" who were there at the same time. We ordered and sat and waited for our meal. I watched as some of the people around me were brought the same thing I had ordered and it looked fantastic. Nice big pieces of chicken with large portions of sides. Well finally our food came and what a disappointment. Our portions were MUCH smaller then everyone elses and the sides were about half the size. My mother ordered catfish, (her favorite thing there) and it looked like it was half a filet. My smothered chicken was 2 very small wings and one small breast, (I had ordered all white meat) and there was very little gravy and cabbage. I went ahead and tried Mrs Whites one last time a couple weeks ago and it was more of the same thing. I ordered the smothered chicken again and when it arrived I received 2 small wings and a back bone with no meat. The table right behind me had the same thing and received 2 large breasts and a nice sized wing. After attempting to eat the skin off the back bone I gave up and ate what little else there was on the plate. My mother did get a nice sized catfish filet but both our sides were very small. I no longer recommend Mrs Whites. It looks like the kids have taken over running the place and I think thats the problem. The gentleman who was always in the kitchen did a wonderful job of making the place a great choice for fantastic food but i dont see him there much anymore. Stay away from Mrs Whites unless you happen to be the right color. Very sad.
How would this review be described?
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A: negative

Problem: Always quick and amazing service! Foods delicious for me (vegetarian) and my friend! Never had a bad experience there! Wish id been there for happy hour more often. Love it! Always the best breakfast in town! :)
How would this review be described?
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A: positive

Problem: Came in to eat at this location vs the one out by henderson since we were in the area and saw valpak had a mobile device coupon for buy one entree get one free with 2 drink purchase. Valpak even has the option on iphone of adding the coupon to iphone passbook which would only be a mobile coupon you can't print. Ordered presented coupon on phone from mobile app and they said they can't accept it and numerous people have been coming in with that coupon. Good customer service would first of all accepted the coupon they agreed to issue, second have it removed immediately from the mobile valpak add which you use on your phone and don't print and in the mean time post a sign at register identifying problem with not accepting coupon. It's like a retail store almost pulling a bait and switch, if you won't honor something you stop the production of it. All the sriracha bottles and extra teriyaki soda bottle looking things were also sticky and had dust and dried sauce on the top at every table. Cleaning these would take no time each day but if you can't even honor a coupon you issued or revoke it's existence on the app when you won't honor it why would you keep a bottle clean or dust on top of your soft drink dispenser. The food was decent but you need to customer service aka handling coupon issue appropriately and good food to keep a loyal customer only one won't do it. I'll be finding a new spot based on the principal of the issue.
How would this review be described?
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A: negative

Problem: Went in to Firehouse subs today for lunch 6/3/14 and did not have a great experience. There was a female manager running around scolding employees telling them where to stand and where not too. She verbally reprimanded a person on the line for making a sandwich incorrectly (all within my earshot). While she should have been worried about why it is taking 10-15 minutes for me to get my 1 sub. Now onto the sub.. I got an italian sandwich, which had some kind of sweet sauce on it. I cannot fathom why there would be a sweet sauce (think sweet mayo) on a italian sandwich. Overall, really disappointed, will not be back.
How would this review be described?
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A:
negative