I am so disappointed in this AMC location. It has been my go-to theater of choice for years. Recently though, the quality of service offered has dropped off dramatically. One one occasion the projector broke down (strobing colors onto the screen together with loud audio bursts - sounds fun but my partner and I soon started feeling ill). I had to inform the staff of the problem. 20 minutes later I continued to be informed that the system was being rebooted. The strobing hadn't stopped so I asked for a refund and left. More recently, I went to a 09:30 am showing, only to find that all of the automated kiosks were out of order and the manager hadn't arrived. Consequently, none of the staff could sell tickets. They just sat on the other side of their glass bubble, staring at the ever-growing line of eager theater-goers! I'm giving two stars based on past performance but I will not not be returning any time soon. I am a very unhappy customer.
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1.