Q: positive

A: Came here for Sunday brunch with my honey and must say this had to be the largest array of food ever for a buffet.. It had EVERYTHING from breakfast to dinner choices.. It was perfectly priced and I about a touch of everything from sushi to shrimp to lamb to beef! I was so stuffed will i bet back.. heck yea!! only minus was the line is HORRENDOUSLY long.. should have more tables or expand the buffet seating..

Q: negative

A: Ok boss, here goes in Italian then...Presentandomi avevo detto anche che ero con un amico italiano, sarebbe stato adeguato porre piu attenzione alla cottura della pasta. Siamo arrivati verso orario di chiusura, non abbiamo voluto chiedere di cucinare di nuovo per noi. Per quanto riguarda gli ingredienti del sugo, gradirei conoscere quali sono allora questi ingredienti che al mio palato ricordavano origano e rosmarino. Comunque la nostra recensione non era del tutto negativa ( 3stelle ) ma giustamente critica per migliorare il servizio di un ristorante/grocery italiano. Capito?

Q: negative

A: I wish I could give them zero stars. This business was not prepared for the superbowl VIP reservations. No system and total disregard for their supposed VIP customers. The management was nowhere to be found when customers were asking to explain the situation. Completely unacceptable and no sense of customer service. We paid reservations for a VIP table and they made us wait outside 45 mins and missed kickoff.

Q: negative

A:
This was the most mixed bag of greatness and horribleness I have ever experienced. It started great with an upgrade from our Venetinan room to a fantastic suite on the Concierge level in Palazzo. Though it took over 20 minutes to check in, and the guy disappeared for over 15 minutes. Did not appreciate getting yelled at by Security for our room key to get through to the elevator. Dropped our items and headed to the Concierge suite for drinks, loved the place, could have stayed there all three days. Phone system was horrible, I can't count how many times it would ring once and then just go into some void. Tried to call and see if there was a corkage fee at the restaurant, could not get anyone on the phone. Brought the bottle to find out no outside bottles. Could not charge to my room, called to correct, was told corrected, and next day at the pool could not charge to my room. Was told there was free Internet in the room, not free. No lounge chair covers available at 10AM on a Saturday at the pool, and no one knew if there would ever be covers again. It was about 1 out of every 2 employees that would be extremely rude, but the other one would be fantastic. Could never get straight through to the front desk either.