Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: When we were stranded in Chicago for two days since our flight home was canceled, our airline put us in touch with hotels.com who found us the room at the Sheraton Towers. After a long and frustrating day that ended up with us still in Chicago, arriving at the Sheraton was a joy. The entire staff was wonderful. The bell staff was great helping us (finally) let go of the heavy bags, Jonathan at check in was very helpful and had us in a room which he upgraded for us in no time. We enjoyed the location and the facilities of this property during our unexpected stay and would highly recommend this location to others. We can't say enough about the staff. If we are in Chicago in the future we will definitely return here!

[EX A]: positive

[EX Q]: As a frequent traveler for both business and pleasure, clean and comfortable accommodations at a reasonable price are important to me. Homewood Suites Chicago provides all of that and more! The room was spacious and immaculately kept, with all the tools you could need to prepare a meal in the full-sized kitchen. After a busy work day, it was wonderful to be able to kick back in front of the huge flat-screen television to relax, with a spectacular backdrop of the city outside. I will definitely book a room next time in Chicago and I'll definitely continue to stay at Homewood Suites in other cities.

[EX A]: positive

[EX Q]: Overall I had a VERY Bad experience when hosting a meeting for company, but when my parents came in from out of town and wanted to stay at the Swissotel, I thought we should give them another try. Turns out my first impression was correct, this is the LEAST friendly hotel I've ever been in! Even the concierge was rude and disagreeable. I could go on and on, but instead I'll just say GO SOMEWHERE ELSE!

[EX A]:
negative