Problem: What would be an example of an negative review?

Answer: I used to work for US Airways and I flew on them often because I flew for free. If it wasn't for that, I think I would have flown any other airline. The planes to hawaii are so old and beaten up, it's embarrassing. Even most of the employees say that US Airways isn't great. If US Airways is the cheapest, I would go with them, but if you are paying $10 more for Southwest, take Southwest.

Problem: What would be an example of an negative review?

Answer: This place... Eh. I found a groupon, $5 for $10. I called in my phone order, when I arrived I knew to look for the place that had no lit up sign and found it right next to Jamba Juice. I was quoted a half hour over the phone. When I arrived they were pretty busy, and looked very disorganized. My perception was spot on as when I mentioned my name, the guy had to look everywhere for my order. It was really chaotic. I don't know what happened, but he said it would be another 10 minutes. I ordered a medium four cheese pizza and a beef gyro. The gyro was VERY dry. Dried out meat and short on tzatziki. It just was off kilter. The pizza was okay. Didn't hit the spot either. It looked like the large was only 14 inches, the medium is supposedly 12, but I am thinking 10. I watched one order get called where the guy asked the customer if she had 2 pizzas or 1. When the lady answered one he began messing with a box and she said, "and it is actually for here, so you can save the box." He ignored her and slid the box her way and went about her business. I couldn't help but feel this would be a good candidate for Gordan Ramsay's Kitchen Nightmares. Unorganized, poorly cooked, and lacking in customer service skills. The staff wasn't mean or rude, and the lady that handed me my order gave me a smile. But they were all just so frazzled.

Problem: What would be an example of an positive review?

Answer:
What a cool friendly little place!