Problem: If Sleep is Important to You, Stay Somewhere Else I stayed at the Four Points by Sheraton Temp on Aug 3 & 7, 2008 on a business travel as a Starwood Preferred Guest Gold member and was unable to get a good night's sleep on both nights. Following are my comments: PROS: = Staff is very positive and friendly. Those that work in the restaurant and bar are very accommodating and possess a strong "can do" attitude. = Hotel interior is only a few months old, so it's clean, modern and stylish for this level of hotel. = Complimentary bottled water (2) and wi-fi per room = 32" flat panel TV, coffee/tea maker, iron in room = Computers and printer for all guests' complimentary use = Decently and newly equipped fitness room = Outdoor pool and lounge chairs CONS: = Air conditioner/heater is NOISY beyond believe and that's on the low setting. Definitely the loudest air conditioning system in a hotel I've ever stayed in. = Room facing the pool (and Rural Road ) have NOISY road traffic all day and all night. = Rooms are NOISY as sound insulation between them and from the hall is almost non-existent. = Bathroom exhaust fan is NOISY and is louder than the hair dryer on high. = Hotel is right next to Arizona State University and there were several NOISY teen/college age parties going on, complete with screaming in hallways and off balconies, slamming doors, booze, and, of course, marijuana aroma from rooms.. = Rooms on the ground floor offer no privacy unless you want to keep the curtains drawn at all times. = Only difference between standard rooms and Starwood Preferred Guest (SPG) rooms is extra mouthwash and Q-tips, so don't expect any special SPG treatment at this property no matter what SPG membership level you possess. Of special is note is that the hotel's electricity went out on Aug 7 around 8:30 and all the way through almost sunrise. Understandably, the elevators, phones, air conditioning, etc did not work at all. The entire hotel was stifling hot and there was no wi-fi access. The employees all had a positive attitude and did what they could to assist and keep guests entertained, so kudos to them. I recommend travelers stay elsewhere if they want to be able to sleep at night or if they're bothered by noise.
How would this review be described?
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A: negative

Problem: Stopped in per recommendations from Yelp for business dinner. LIZ served us and what a gracious soul she was. The food was absolutely wonderful. Had the lamb kabobs and my other guests were very happy also as everything was awesome. They tried the moussaka and pastitsio and it was to die for. Don't forget the baklava!! I highly recommend and your in for a treat if you get Liz for a server. I felt like part of their family before I left.
How would this review be described?
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A: positive

Problem: wish ZERO was an option!!!!!! nearly an hour and half for our dinner to arrive at out table and then it was the wrong order!!! three of the four plates were done. so when an additional 15 mins passed to cook fourth plate, the other three were COLD!!!! taking the appetizer off the bill after this nonsensical horse crap is plain stupid BOO YOU OUTBACK BOO TO YOU AND YOUR INCOMPETENCE
How would this review be described?
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A: negative

Problem: Though their drip coffee is good, they don't offer refills even at a discount. No drip coffee is worth $2.50 PER CUP! Their service was "meh". It took nearly 10 minutes to get a cup of drip coffee. If they had to have brewed it, I could understand. But he just pulled it out of one of those insulated pumps. I also tried their cranberry scone which was good. Not overly sweet as so many shops have a tendency to do, nor so dry it is like eating dust. Overall a nice pleasant atmosphere. But their overpriced coffee will keep me from coming back.
How would this review be described?
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A:
negative