Problem: What would be an example of an positive review?

Answer: Delicious tapas. Portions a bit small so go with 3/person (they suggest 2-3/person). Loved everything we got: bacon wrapped figs, goat cheese and tomato cake, cheese platter, mushroom risotto, scallops, and chicken croquetas. Red sangria was perfect... Not excessively sweet but flavorful and fruity.

Problem: What would be an example of an negative review?

Answer: My husband bought a pearl white 2006 Subaru STI from here back in 2008. The brakes were completely gone within a couple days of him buying it and he had to shell out extra money to get them replaced as they are brembo brakes (not cheap!). While the brakes were being replaced (at Subaru), it was brought to our attention that the sway bar had broken because it was upside down! Carmax refused to cover the broken sway bar under the warranty because they said the sway bar would flip if taken over a jump and that was not warrantied. What a joke. Don't get me wrong, I love to do jumps in a car with no brakes, makes me feel alive - but this car was not jumped nor driven in such a way that the sway bar could've flipped. It was probably upside down because the previous owner that killed the brakes had some aftermarket junk on the car that he took off before trading the car in and since Carmax apparently doesn't look at sway bars and brakes while inspecting their vehicles, it just flew under the radar. This dealership was the last straw as far as used cars for us. Now we save and buy new.

Problem: What would be an example of an negative review?

Answer:
This place gets worse and worse!! The people (especially management) are blatantly rude. I've spent around 20 grand in here over the past 6 years, they do not care at all. They do not care about keeping customers. They interrupt you while you are talking to say things like " well it doesn't matter what the sales person said to you, did you read all your paper work that was email to you ".. That was in regards to a policy change in how they handle their service plans. And when I said " I think when someone spends $800 on a phone, you should be clear on the service plan" , which he also quickly responded with "you only paid $740 " ... Really, THAT'S the statements the store manager should interrupt a customer to say? Ridiculous. I use to promote best buy, and tell people to shop there as opposed to online places like amazon. Because for the little extra money, you got service... I have bow changed my tune. By by best buy.