Read the following article and select the best answer. Article: Have you ever noticed that you're treated differently in stores based on your sex,age,race and even the way you dress? I certainly have,so 1 wanted to see exactly what happens inside these stores that are meant to be run with"customer service". A young man in ripped jeans and a hoodie went into a car shop and asked for a price on the top of the line vehicle.The salesman looked him up and down and said."I don't think you can afford a car like this.Have a look at the _ cars over here." As you can imagine,the young man was angry and left the showroom.Two days later, the young man walked back in,and he walked up to the salesman who had served him two days before and asked,"Hi,do you remember me? You said l should look at the inferior cars the other day."The salesman nodded and said yes. The young man then asked him to just quickly come outside and have a look at something. They walked out and the young man pointed to the brand--new top of the line Ford and said."I paid with cash ,do you like my new car?"And then the salesman quickly left. Maybe many businesses don't understand a fact--if they don't treat their customers equally,they will lose business.Not every one of the above people will ever go back to those companies and they won't recommend them to anyone.You will not only lose repeat business but also lose up to 10 customers,for every person you treat badly will not recommend your companies and will tell people not to go to these places. Question: Which of the following is TRUE according to the passage? - The young man in brand.new jeans and a hoodie entered the showroom. - All the people treated badly will go back to complain about the service. - The salesman left quickly because he felt very embarrassed . - If customers are treated equally, companies will lose repeat business.
The salesman left quickly because he felt very embarrassed .

(Question)
Read the following article and select the best answer. Article: Fire can be very dangerous. We should be careful with it. This is what to do in a fire: *Shout out. Shout as loudly as you can, because people may be asleep. *Call 119. Don't try to put out the fire yourself. Tell 119 where you are and what is on fire. *Keep down next to the floor. There is less smoke down there, so it's easier to breathe and see where you are going. *Test the door. If the door is cool, open it carefully. If the door is hot, do not open it! Try to find a different way out. *Get out. Do not stop to pick up anything. A fire can become very big in a few seconds! *Don't use the lift. Always use the stairs .The lift may go wrong and keep you inside. *Don't go back. Even if your pet is still inside, do not go back for it Animals have a very good sense of smell. They often get away from buildings before people. Question: You should keep down next to the floor because _ - people may be asleep - people can find you easily' - there is less smoke down there - you should look after your things carefully
(Answer)
there is less smoke down there

Ques: Read the following article and select the best answer. Article: We humans live in different parts of the world, but we have the same "mother". She gives us everything we need in our daily life. She is our Mother Earth. April 22 is Earth Day. The theme of this year is "Green Cities". A green city is a healthy and pleasant place for people to live, according to the United Nations. A green city can get its energy from renewable sources like solar and wind power. Also, it is connected by clean public transportation. Moreover, a green city is made up of facilities that can save energy and reduce waste. Around the world, many cities and countries have done well to build themselves in a green way. Chicago is well known for its green roof program. These roofs are covered with plants. The plants get a great amount of rainwater. Later, the water evaporates to help make the air cool and clean. So far, there are about 360 green roofs in Chicago, according to the US Environmental Protection Agency. Curitiba, Brazil, has great transportation. It opened the world's first bus rapid transit (BRT) system in 1974. BRT runs on special lanes. This makes sure that buses are on time even in traffic jams. With the help of BRT, the city has the lowest level of air pollution in Brazil. Today, many other countries have copied BRT, including China and Mexico. Singapore is home to the first zero-energy building in Southeast Asia. Zero energy means a building is able to create more energy than it uses. Zero-energy buildings work with solar panels mainly on roofs. These panels can make electricity which powers the buildings. By 2030, Singapore plans to build 80 percent of its buildings like this. Question: The article mentions that there is BRT in the following countries EXCEPT _ . - Brazil - Singapore - China - Mexico
Ans: Singapore

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Read the following article and select the best answer. Article: It was really an unforgettable day all his life for Andy, for it changed him a lot. After school, Andy walked by the sports shop on the street corner. He stopped to look at the tennis bats in the shop window, and then turned over and walked away. Tomorrow was his birthday. He really wanted to have such tennis bats for his birthday gift. But when he thought of his parents he felt sorry for himself. They would like to give him what he likes. But they were both out of work for a long time. Hanging out in the street, Andy didn't want to go home. Sorry and tired, he sat in the street corner. "What are you doing here, Andy?" cried his brother Michael. "Dad was badly hurt and he is in hospital now," his brother said sadly and loudly. When they arrived, dad was lying in bed with white cloth on the head. Beside him were his sad mother and a pair of tennis bats. Andy felt too sorry to move. What he wanted to do was to cry and slap himself on the head hard. Question: Who found Andy in the street? - His mother - His classmates - His father - His brother
(A).
His brother

Read the following article and select the best answer. Article: Laura Brent is a manager in an important company. She has three children--the eldest is 10, and youngest is three. "My job was only possible because my husband David was prepared to take my place and become a house husband," she says. More and more couples are finding this arrangement suits them better in today's world, where women are rising to the top of their careers faster and more easily than they did in the past. Many men, on the other hand, like the idea of staying at home and looking after the children. "My children see a lot more of me than I saw of my father when I was young, and I think it's better for them, especially for the boys," says David. "It works just as well for Laura." "Now I can come home from a hard day at work, and immediately relax with the children, instead of having to do the housework and the cooking," she says. Is there anything David misses about going out to work? "Not really. I suppose the worst thing about looking after children and doing the housework is not having a lunch break! It's a lot harder than most men think." Question: One of the reasons why men choose to stay at home is that _ . - children hate to stay with their mothers - men are better at looking after the children - women do better at work than they did before - children want their fathers to help them with the homework
women do better at work than they did before