Problem: What would be an example of an negative review?

Answer: Down hill FAST! The rooms suck, the people are assholes, and the property is OLD! Stay Away.....the strip is where it is at. No bullshit, no hassle, just a good time.......sorry these people lost that!

Problem: What would be an example of an positive review?

Answer: Ok, my friends have been pushing me to check this place out for a while for sure. I complain all the time about wanting to find a decent cheesesteak. I admit I spend far more time in downtown Phoenix or Arcadia than I do Oldtown Scottsdale, but the other weekend I was in the are so some friends and I popped by for a cheesesteak. This place is cool. HUZZAH! for having both cheese wiz and white american, I love both on cheesesteaks and that's always a positive sign. The food was great! Still not South Street but close enough. This place is 24 hours as well! Still trying to convince someone to have a cheesesteak brunch haha.

Problem: What would be an example of an negative review?

Answer:
Ok, I was really looking forward to staying at this resort, but I feel it was GREATLY overrated. The only saving grace was the banquet facilities and the restaurant staff. I recently was in town for a business event that took place at the Westin. We were discounted room rates (although still paying $200/room). I guess my dissapointing experience started when I pulled up to check in, and needed to promptly leave for an event directly after checking in, and was forced to valet my car (could not leave it in the entry for a few minutes). They were definitely not very accomodating. (on a side note, the valet option is one of the only options $27/night, otherwise you end up walking about 1/4 mile to a "guest" parking lot. Makes me feel really valued as a guest) From the website, it looked as if even the entry level rooms were quite spectacular... they ARE NOT. The walls were paper thin, we could hear everything going on in the room next to us, as well as the maids in the hallway. The shower was TINY, I haven't had a shower so small since I was going to college. There was NO tub, as was stated in the room description. There was also no Free WiFi. I was rather shocked when I found out that after you pay $200+ for a room, they still tack on daily charges for WiFi. (seriously?? pinch some more pennies) I will say the bed was one of the most comfortable I have ever slept in, and the food from room service was pretty good. However, after paying resort rates, I would have expected a little more from the whole experience. I doubt I would stay here again, there are so many resorts in the Scottsdale area, and I am sure they would value my business a bit more than the Westin Kierland.