Problem: Great sushi. I am a fan of the happy hour and the amount of sushi that gets brought to the table. My favorite roll has to be the atomic roll and the phoenix roll. Very tasty. I would give this place more stars if they had a better idea of proper service. Most of the staff doesn't seem to know the product- beside the amazing sushi chefs. Every waitress I have encountered looks like a deer in headlights when I have asked questions about the products. Not to mention, they do no buss their tables. I sat with six dirty plates on my table while eating my dessert. Usually when I walk in there are dirty tables left untouched for quite some time. I even commented to my friend that if given the opportunity I would train the staff myself about proper service and etiquette. I have faith that this place could be a five star joint, if only they would improve on the simpler things. Good luck Sushiya.
How would this review be described?
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A: negative

Problem: First time at Poncho's tonight. The four of us arrived around 5PM on a Sunday and it was packed. Waited 20 minutes but got a nice table in the 'living room' (Isabel used her house as a restaurant.) We ordered drinks and got chips and salsa while we perused the menu. Lots of choices but I went with El Crudo Burro. My wife ordered the shredded beef tacos. Our daughter got the shredded beef enchiladas and her beau ordered the chimichanga platter. The El Crudo Burro: excellent. It's juicy machaca beef with a thin, light, and tasty green tomatillo sauce. It is wrapped into a flour tortilla, then topped with red enchilada sauce and melted cheese with rice on the side. Perfecto! Everyone was happy with their dishes (my wife said her hard shell tacos had a hard shell-whatever. Will definitely go back. Yum!
How would this review be described?
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A: positive

Problem: Great food, there is absolutely no question about that. However my experience could have been a lot better, the service was shit. I don't care about censoring myself here, because that is the only way to properly describe it. That whole high and mighty attitude doesn't fly. Sorry i dont automatically know everything there is to know about your establishment, when its my first ever time eating here. But whatever, Great food. Some of the best food around, but never will I ever eat in house again, ever.
How would this review be described?
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A: positive

Problem: This was my first time here, and to be honest I'm not one to afford much more than wal-mart or super cuts but I have never been happy and NEVER go back! But I Got a coupon out of the local Surprise paper for HOT DESERT HAIR, made the appointment with Cheryl and WOW, WOW, WOW! Its not just the hair cut that is the first in YEARS that I have LOVED ......but the service too! She knew I was nervous and went above and beyond to make me comfortable.. I wish I could have tipped more! I have to go back and HIGHLY recommend her! Thanks Again Cheryl!
How would this review be described?
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A:
positive