It has been too long since I was here. I no longer live in the neighborhood. I really like the food here. Quite a large selection. I have only tried the Vietnamese food there but the Chinese food looks good too.

positive

First and foremost this is my first review and I cant believe how absolutely appalled I am. But, here it goes.....So my wife and I are in town for a family emergency and decided to have lunch because we had a lil time on our hands. We drove past HAG on LV blvd and it caught my eye because of the name and I love a great burger. Upon entering I was excited and looking forward to it the place seems almost like a Hooters but for Burgers. The smock thing they have you wear when you come in is cool and gimmicky for the place but it didnt sit well with me to wear items that others have wore before but I figured hey WTH the waitress we had was very personable and nice but was new. the prices were very high for such a simple menu. My wife ordered the smallest burger and fries and I was talked into the Quad bypass burger. with like 20 strips of bacon! I asked our waitress if the restaurant offered military discount as I often do when I am on a budget and travelling. She said "Let me ask" upon returning she said "No sorry" I was thanked her for asking. Either way I though it was a good time to have lunch with the wife and a new place so I was looking forward to the food regardless. At this point I was very excited and amused on the place and was talking to my wife about how this place should/would be a goldmine. They offered malt liquor (Strange in a restaurant)in a can I ordered a Tecate she a sugar Coke. Now for the twist of events..... Our food arrived in less than 10 minutes which is great but I was skeptical, The Burger was massive and looked so good but it was warm to the touch at best I had approx 3 bites and noticed the bacon looked as if had been microwaved from being cooked days ago and was the same a spaghetti in consistency-(Gross) The cheese was not melted, The fries looked like they were cooked in old oil due to the almost black color in nature. I tried my hardest to stomach this but I couldnt. I proceeded to flag down my waitress and ask her if this was old vice cooked to order at first she replied yes and then said something that made me raise an eyebrow, she began on informing me and my wife that she wouldnt doubt if the food was old because of the way the owner is. I asked her to elaborate and she said he is so cheap that he makes his staff count each napkin and plastic cup everyday in order to cut costs. She also informed me she almost walked out her second day on the job because of what he acts like in his day to day operations. She looked excited when I asked to speak to him about the quality and preparation of my food. When the Owner/manager Jon came to the table he sat down opposite from me and was very hostile. At this point I was pretty much amazed I would assume he would address my concerns in a professional and couteous manner vice an attempt at intimidation and apprehension. I said I would please like another burger due to the dissatisfaction of it not being fresh. He looks at myself and my wife and says' " In six years I have never comped a meal and it won't be today!!" I proceeded to inform him I simply wanted another burger and I am not looking for a comp. He then informed us that he would call the police if we didnt pay I said I would not pay for a burger like this especially one that i didnt touch. From his demeanor at this point I wanted to leave so i said look I will pay for my wifes and her drink and the beer i did not even drink but i will not pay for this quality of food. At this point I felt threatened and was basically being held against my own will. I said fine Please call the police. He proceeds to lean over and say, You know what " you started it when you asked for a discount" I was like "What"? He then says I cant stand the "F" ing military I was so appalled that he was addressing me like this in general and then he begins to say, I'm from Oxnard, Ca. and we used to beat the "S" out of filthy mexicans like you! At this point myself and my wife are in utter disbelief He leaves and the table next to me were also expressing there disgust in the food and as he saw us speaking with them he said to leave right now we were trespassing! As I leave I attempt to tip my waitress and he rips the money from my hand! My wife and I wait outside for the police THE WHOLE TIME WE are waiting quietly the owner is harrassing us going on a tirade about my race and my occupation being totally distasteful in front of my wife around 15 min later the show up (LVPD) I provide them ID and they are in absolute disbelief they resolve the issue after questioning and bottom line it does not matter the police officer said I had to pay I totally understand and uphold the law but requested that I receive what I pay for (At least I gave it away to a homeless man. BOTTOM LINE UP FRONT: 1. DO NOT GO THERE FOR QUALITY OR FRESHNESS IT LOOKS GOOD BUT IS NOT 2. THE OWNER IS A DISGUSTING HUMAN BEING. 3.YOU ARE WARNED. PLEASE DONT BE ROBBED OR DEGRADED LIKE ME GO ANYWHERE ELSE.

negative

We don't have In-N-Out in Oregon so every time I'm in CA I go. I was thrilled to find they had one near our hotel and would've eaten it for every meal if I could but self-control kicked in. This place was speedy considering the lunch rush, the staff friendly and the food AMAZING! I can't believe how inexpensive it is and appreciate the quality coming out of a fast food joint which I normally avoid. Still drooling thinking of my burger...

positive

Salty, salty, salty. Could have been so much better. I got the grilled cheese and it was so salty I had to gulp down my lemonade just to eat it. Which is sad because it was cooked perfectly and looked so tasty. Maybe it was just a one off accident?
negative