Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: We were disappointed with this hotel. The staff seems hurried and unhelpful. Our room was not made up until after 5 PM despite several requests. The blower in the hallway blew freezing air, but the staff told us that there was nothing that could be done about it. The lobby is not inviting and there is no where comfortable to sit. The room and bed was comfortable, but the cream and and modern art work are not our style. The room lacked many of the amenities other hotels in this price range offer. Certainly not worth the rate compared to other hotels I have stayed at in Chicago.

A: negative
****
Q: The Inter Continental is a great hotel. The staff was very friendly, and the accomidations were great. The room was clean and ready on time, and the indoor swimming pool was perfect considering Chicago's weather. Eno was simply AMAZING. Their wine selection is second to none. And the Turkey Pumpkin Curry at Zest was to die for.

A: positive
****
Q: We stayed at the Millennium Knickerbocker last week and it was really wonderful. First off, the staff is excellent. All of our needs were addressed quickly and with a smile. The hotel really was the perfect launching pad for us to take in everything that Chicago has to offer. All of the shopping of Michigan Avenue was just steps from our room. We decided to go for the Shedd Aquarium package. We started the day with a really wonderful breakfast at the hotel and then thoroughly enjoyed our "all access pass" to the aquarium (very cool!). After our long days of sightseeing (and a quick stop at the wonderful martini bar), it was so nice to come back to the room which was elegant, but a very comfortable sanctuary from the busy city. To top it all off, they have the most incredible shower that I've ever used (and, even better, it's all "green"). What more can I say? The Millennium Knickerbocker was a huge part of what made our vacation so wonderful and memorable. I highly recommend it!

A:
positive
****