Food not nearly as good as last time. I would definitely not recommend the steak frites. The meat was chewy and covered with something that covered up any flavor it may have had, the fries were horrible (overused oil taste, no potatoe flavor). Souffle was mediocre, the server even apologized for it (but served it anyway). Fois gras was tasty but small and a bit overbuttered. Good luck, and watch out for the price.
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negative

They do not allow high schoolers who are paying costumers use their restroom that is against health code and discrimination
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negative

I am yet another Urban Active member who endured the transition to LA Fitness. I won't even bother going into details about that as several other reviewers already have, what I am here to review is the way you cancel your membership. The rules to cancel your membership to any LA Fitness are as follows: 1. You can stop in and cancel it in person with one person, and one person only. No one else can do this for you. NO ONE. And this person works normal business hours, 9am-5pm on Monday - Friday, so you must stop in during her schedule. I don't know about you, but I also work those hours, those very normal working hours. So I guess I can't cancel in person since I am not going to take off of work to cancel my gym membership. 2. The other option for cancelling your membership is to create an online LA Fitness account, find the cancellation form, print it out, fill it out, and mail to corporate headquarters. And you MUST mail it. You can't email it, submit it any other way online, or even fax it. Corporate headquarters will even tell you that it will take a couple of weeks to process it, and then hopefully they will cancel your membership by then. In the meantime, chances are you will be charged another month for your membership. Terrible, inefficient option. So after stopping in twice to the Bakery Square LA Fitness to cancel my membership, and the woman who is in charge of cancellations was not available, I decided to call LA Fitness Headquarters. Surely they could cancel my membership. Nope. They told me the same thing: I can mail in the cancellation form after creating an LA Fitness account, or I could go in person to do it. No other alternatives. Today, I called LA Fitness at around 4:45pm to see if I could catch Jane, the one-and-only person able to cancel my membership (at this location) before she left. I told the person at the front desk that I wanted to speak to Jane about cancelling my membership, and like everyone else,he told me I couldn't do it over the phone, I had to go there in person, and that Jane is available M-F 9-5. I said that I also work those hours, so I wanted to see if I could schedule a time before or after those hours to cancel my membership. He puts me on hold for a couple of minutes, then came back and asked for my phone number (not my name or any other information), then put me on hold for several more minutes, then hangs up on me. Okay, maybe it was an accident, so I call back, and it rings for a while, then I get an automated answering machine message. Since I just talked to someone, I hang up and call back, and after half a ring, someone picks up the phone and immediately hangs up. Are you serious? I call again, and Jane picks up and introduces herself, and I politely tell her my name and that I wish to cancel my membership. She tells me that she already has my account pulled up and I will not be charged again. I graciously thank her, and that is that. Just to clarify, my 1 out of 5 review is for LA Fitness, not Jane. If I could give Jane her own personal review, it would be a 5 out of 5. She probably deals with pissed off people all the time, and I imagine that's a hard job. Except for being strangely hung up on a couple of times, everyone else I spoke to was nice, but just not very helpful probably because LA Fitness has the most bizarre, customer-unfriendly, ridiculous cancellation policy.
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negative

I can't remember the last time a hostess/server's demeanor was as poor as the lady's at Orient Kitchen. The food isn't bad, but that lady's attitude is TERRIBLE. I went here for lunch today and was compelled by her obnoxiousness to post a review. First it was the stare when I asked for a glass of water for my friend. No acknowledgement of received request. No response to "thank you" when she brought it. When it came time to pay, my friend and I battled for the bill with credit cards, for all of 30 seconds. The lady loudly sighed as she went to process the payment. With basic courtesies like this on display, I'm amazed Orient Kitchen remains in business. Their lunch special is reasonably priced at $6.50, but I'll gladly vote with my wallet and go elsewhere to eat. I'd rather support a place that wants its customers to return, or at least pretends it does. If you're thinking of going to Orient Kitchen, I suggest walking a few steps more. Chipotle is right next door, their food is just as good, same price, and their counter servers are way friendlier (at least the 2 times I've been there).
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negative