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Review your list of activities to determine which steps are unnecessary. Delete all unnecessary activities from your list if they are not specific to this particular objective. It is important to streamline the process and avoid having so many steps that it is overwhelming or confusing to the employees. If the omitted activity is important to your overall business, consider which goal best benefits from this activity and save it to be part of a separate business process. It is helpful to create a flow chart of the entire process, listing each activity in order and linking it to the next part of the process. Start with the premiere event leading to your goal. Draw a circle around this activity. Draw a line to a box and fill that box with the first activity required to work from this premiere event to your goal. When you reach a moment which requires a decision, draw a diamond around the question which must be posed. Two lines should proceed from this diamond leading to the activity driven by this decision. Link each activity sequentially. Some may run simultaneously through different departments within your business. Culminate in the activity which reaches your goal, and draw a circle around this conclusion. Look at your completed flow chart with a critical eye to see if there are still any remaining activities which could be cut from the process to increase efficiency, quality, or decrease cost. Can the order be rearranged or can the individual processes be improved to accomplish your objective in a better way? Consider whether any part of your process can be automated. Step back and get an outside eye by sharing the process with your management team. Look at your process from the point of view of the customer and consider ways you could improve their experience and overall satisfaction. This will provide transparent accountability for each step within the process. Share the flowchart with your employees to clearly communicate the expectations for achieving your objective. Give management ownership by involving them in the process of creating the business process. Allow time and support for management to achieve the objectives assigned to them.
Maximize the efficiency of the business process. Determine the order of the necessary activities. Optimize your business process. Assign management to supervise each step of the process.