This place is actually quite amazing. They are a foreign company and so new here in town, and North America in general, that their current website doesn't list this location. It simply states U.S. and Canada coming soon. They live up to their promise of express service. I have to give 4 stars rather than 5 due to price. I went with a groupon that made it half price. $16 for what would normally be $32- express manicure and express pedicure. Honestly the most I'd be comfortable paying in reality is about $20, maybe $25 max, for the combo. Especially since a full service nail salon by my house will do both for the mid $30's. So price will cause a hesitation in exactly how often I return, but they do completely and utterly deserve 4-5 stars for service, in my book, so yes, I will be back. (I just wish they were not in a tourist mall on South Las Vegas Blvd, because I'm positive that's why they can get away with charging what they do. If they were out in a strip mall on the west side of town somewhere, or even Meadows or Boulevard, I'm sure they'd be a few $'s cheaper.) Anyway, they earn a high ranking in my book because of their customer service, vast selection of colors that are a quality formula, and the fact they fill a specialty market. Customer Service: There were 2 women and 1 man working when I arrived. All were upbeat and attentive. They were the epitome of service with a smile. They have been trained to work quickly, but they obviously have been trained to do a superior job as well. My nails were shaped, painted, and finished with top coat and oil as expertly, if not better, as at any other salon but in less than half the time. Selection: Dozens upon dozens of colors. Everything from what might be an "older" customer's choice of rosy pinks, bright reds, and neutral brown hued blushes, to the trendy and newest brights, darks, and more off the beaten path colors for the younger crowd (or in this bustling city foreign visitors who have a different taste). They are all the company's own brand, so we aren't talking OPI or Essie, which normally I would honestly usually prefer at a full salon. However, here is the 5 star aspect- for being a "no-name brand," this manicure is the longest lasting manicure I have EVER had. I'm a mom of a toddler- my hands go through a lot every single day, and I'm telling you, not a single chip until 1 week! I don't know about you, but for me that's amazing. They also offer Swarovski crystal application, french manicures, and other selections for up-charges. Specialty Market: As I've repeatedly mentioned, their marketing strategy is not that of a pampering full service nail salon. What they tout is speed. This may not be everyone's cup of tea. But for me, the basics are what I'm looking for, as long as they are done well, and like I already said, they aren't just done well, they are great. I wouldn't say I need the speedy service, though it's a plus- what I want and what I like is they aren't about all the frilly extras. (FYI: They do offer some for a higher priced choice, just like the extras in nail crystals and such that I mentioned regarding selection. But their "express" services are their most popular, it would seem.) I don't need a warm soapy hand soak in a dish. They don't do it. They don't have massage chairs and bubbling spa foot tubs either. I'll be honest, perhaps a small part of me missed those two items, but that would be it. However at the salons that do that, they also take razors to your dead foot skin and scratchy pumice stones to your soles. When those places start that I actually have to ask them to stop. Not only have I always been ticklish so it was unpleasant at best, but in the last 5 years I've developed back problems that have caused poor circulation and nerve damage in my left foot, making all of that excruciatingly painful. But I put up with luke warm hand soaks that serve no purpose and painful foot massage and pumice because I simply can't paint my fingernails as well as a professional can, and now medically I can't do my feet myself. So for both preference and need, I want AND need a caring professional. LAKA provides just that. I may be in the minority, but "we" exist. And I'm thanking God now that LAKA exists as well. A great job, great finished results, no pain, no frilly extras, but a caring staff who does their job, which is just what I'm looking for- extraordinarily looking painted fingers and toes!
Is this review positive or negative?
Options are: [I] negative [II] positive
Answer:
[II]