Problem: Arrived around 5pm and were seated quickly, they sat us in the back of the restaurant where there was a huge party. I don't understand why because the rest of the restaurant was open. After waiting 20 minutes with no server we walked out.
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A: negative

Problem: Best food since we have been in Vegas. Good prices, friendly staff.
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A: positive

Problem: DO NOT HIRE THESE GUYS!!! This is the shadiest company I have ever worked with. I received a coupon in the mail for Tile & Grout Sealing for 25 cents/sq ft, so I thought I would try them out. They came out and basically steam cleaned our tile and told us it was sealed. Our brown grout was now white, so we stopped them out the door because my floor still had puddles of water sitting there. The grout was turning a chalky white color where portions of the water had dried. They said this was normal and it would dry clear. Should have known they were full of BS at this point. After several hours and drying the floor with a towel and with fans, my brown colored grout was completely white. I called them back and expressed my complaint. They assured me they would get people out there to fix the situation. The next day (another day of my weekend wasted due to this company), an agent came out and said they have never seen this before. They cleaned the tile again, with no change in color. They left. We had to reschedule, this is the theme of the company --"We will reschedule you until you quit calling us" The next reschedule was for 8-10am, I had to call them after they didn't show. The apologized then rescheduled for 12-2pm. They apologized then rescheduled for 3:00, no one showed till 3:30 with work beginning at 4pm. Grout still was not sealed after all of that. This morning we had a 7:30am appointment, he called at 7:30 to cancel to attempt a reschedule at 12-2pm or another day. WTF!? After negotiating and just trying to get a refund to go with an HONEST flooring company (no pun intended) he said someone will be there in the morning. Horrible business management. All the while he charged our account and had his money. All in all I spend about 2 days of my weekend waiting on 300sq ft of grout to be sealed. Buyer beware.....
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A: negative

Problem: Check in took almost 45 minutes. It was before midnight but there were only 2 front desk agents working that we saw. Housekeeping didn't take the obvious garbage out of our room for 2 days until we complained. We finally put cocktail glasses by the door. When something was said to the front desk they did not seem to care. The food and service in the restaurants was great. Overall a great place to visit because of the restaurants but I don't want to stay again
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OPTIONS:
- negative
- positive
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A:
negative