Problem: Great college! Many people resort here if they can't get into UNLV. Though it has enough credentials to educate and produce successful and driven people. Once pass through the "beginner"/"intro"/"101" classes to the upper "pre-med"/"transfer" classes, is the change in atmosphere with the type of students. Great people who are hoping to achieve and succeed. Most the student staff are not helpful or informative, don't let them hold you back in going to this college!
How would this review be described?
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A: positive

Problem: Alan was great again! I have Triplet grandsons and the air was out on half their house on our first real hot day of the year. Alan made an effort to get there himself within 2 hours of calling him because he didn't want the babies to sit in the hot house, he fixed the problem , and saved us $$. When my daughter in law says he is a very nice man and very fair - thats a very high compliment:-). A nice, honest AC gu! I am in real estate and people are always asking me for vendor referrals. alan is now my "go to" AC guy.
How would this review be described?
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A: positive

Problem: Do NOT wait for an eClub coupon. They are slow to act and slower to care. From their Feedback page. "To Whom it May Concern: I don't know if this classifies as a Dining Problem or an eClub problem, as both seem to be missing an element of professionalism. Going through a third-party for eClub signups is one thing, having one that doesn't support those who sign up for it is another. And having a restaurant that won't go the extra mile is, frankly, sad. I called just now to the Las Vegas location, with an attempt to redeem my girlfriend's voucher for a free meal. We have been in search of a Brazilian all-you-can-meat gourmet location, and I was so impressed the first time we came. Since [the voucher] did not exist (we both registered several weeks ago), we called the restaurant for some advice to see if anything could be done to accommodate us. The short answer, (after 4 unanswered calls and a three-minute hold time) was a resounding, "No." ("Occasionally," said the hostess, "You might get a belated coupon or something.") The hostess assured us that a complimentary cake-like dessert with a complimentary candle could be afforded us, but that no special accommodations could be done. Just the kind of service I would expect from a McDonald's. As an amateur critic for restaurants through several websites, I was dumbfounded, after our first experience, to see how unwilling your restaurant was at helping out its potentially-loyal patrons. Suffice it to say, we're boycotting the location and telling our friends and colleagues about the unfriendly service you seem to provide. Actions are, after all, louder than words. Furthermore, I feel I am doing your company a service by allowing you to understand the situation that others (including myself) that have been subject to this kind of treatment. It would benefit you to know you are losing significant business through this lack of courtesy. Please respond. I was just growing to love your restaurant. This experience has hindered that significantly. Your potentially Loyal Guest, Tyler"
How would this review be described?
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A: negative

Problem: As a traveler who has traveled all around the world, I have never experienced the worst customer service like provided at this airline. I flew family members from canada to Las Vegas that had a connecting flight. Due to a delay on the first flight they missed the second flight. They could not help in anyway in means of contact or in urgency of finding them a new flight. You would think since the delay was on united airline part, that they would take care of their passengers properly and respectfully. Poor customer service, and customer service has no direct line of contact. Even invade of emergency you get the reservation 1800 number that aren't able to help either. I will never use or fly with united airlines again.
How would this review be described?
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A:
negative