instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
This is a stylish hotel located right on North Michigan Avenue, a five minute walk from the Orange "Loop" line that will get you to and from Midway Airport. Forget about taking a taxi: the train is a $2 ride and less than 40 minutes away. Our room (1802) was immaculate and spacious (350 sq ft, we were told). Decorated in grays and white, the room was comfortable and soothing, not jarring. On the other hand, we found the lighting to be very poor and had trouble reading, finding keys, etc. No kidding. The bathroom was also quite dark and it didnt have a heating lamp. On the positive side, however, there were Aveda products in the bathroom, the windows were huge, so during the day there was tons of natural light, and no issues with darkness. The king size bed was very firm, but had a plush pillow top which made it very comfortable and inviting. We had a largish TV with a DVD player. There is a safe and munchies. The gym is perfect, equipped with treadmills, ellipticals, bikes and weights. It is open 24/7 and there is video surveillance for safety. There are towels, water, headphones, disposable ear pads, and complimentary green apples. Suggestion: if you are on a floor below the 22nd, take the elevator up to 22nd, then down to L2 to get to the gym. This way you dont have to traverse the lobby. The front desk staff is amiable, and very attentive. I read some other reviews about nasty personnel, but did not have that experience at all. I got a free newspaper with a smile, a free stamp when I needed it, change and all the coffee I could tolerate in the morning. The Hard Rock is located less than a 20 minute walk from the Water Tower, the Drury Theater, John Hancock, and magnificent mile. For those who like a thrifty breakfast, we recommend Gourmet Pantry at 155 N. Michigan Avenue [--]. This deli made a delicious egg on a toasted roll with butter on a Sunday morning, no less: $1.99. The hotel has a breakfast buffet for $15.00 per person, but we did not partake of it. We would stay at the Hard Rock again, and think it is great for people with "tweens." Not sure about the toddler set, though.

answer:
positive

question:
When I first made reservations at The Palmer House Hilton, I was excited because of all the gorgeous pictures displayed on their website. Little did I know it was going to be a total disaster. First off, my husband and I couldn't find the place. It was our first time in Chicago after all. And when I would call for directions, they just kept putting me on hold. When my husband and I finally arrived, the bus boy was extremely rude. After man-handling our luggage, he held his hands out impatiently expecting a tip. Talk about arrogant. The front desk clerk was a little too pushy. My husband and I were only staying one night just to attend my sister's wedding, but they kept trying to up-sell a suite when all we needed was a regular guest room. The room itself was okay, decorated so ornately that they are forced to jack up the price and take all that you're worth. They even had the nerve to try and say that we purchased some items from the "snack bar" and ordered a movie that I've never even heard of! Completely unprofessional. I will never, I repeat, NEVER stay at this hotel ever again.

answer:
negative

question:
After reading the Trip Advisor reviews, I was expecting an exceptional stay. I was not impressed overall. The concierge, the view, and the hotel resturant were the highlights. The bed, although not horrible, was not nearly as comfortable as mine at home, and I do not consider myself and extremely fussy person. I was traveling for business, and although not dressed in formalwear, was also not dressed down, but all in all, it felt a bit pretentious to me. There are better options for the money, and would gladly stay at the Sutton Place, Sheraton Towers, or Trump for the similar price and better stay. I would ask Trip Advisor to move it down in the ratings......not #1 in Chicago, in my book.

answer:
negative