Sad.... I stopped in last night and this is what I found; Place was empty, buffet was full but all items were badly dried-out and looked horrible, table and menu (especially menu) was greasy and sticky. Against my better judgment, I ordered a medium pizza with the stuffed-crust. My server tells me they are out of medium crust. I ask if they would be adjusting the price of a large (knowing there is only a few cents in wholesale costs between the two) and after he asks the MOD, I get a "no... sorry". OK..... I take this opportunity to do what I should have done in the first place. I tell my server just to ring me up for my diet Pepsi. He says "OK" and goes to get my bill. I hear him telling the MOD what's happening and he soon returns WITH A BILL FOR THE DRINK!!!!! I paid $2.50 for half a diet Pepsi. Here was an opportunity for any manager with even half a brain to shine and make a customer happy, but failed miserably at every chance. Like I said at the start... SAD!! I'm betting the district management would not be pleased!
Is this review positive or negative?
negative