Problem: What would be an example of an negative review?

Answer: Revisited recently - a few items to note: + Improved seating/dining area. Looks like they remodeled the inside and it's more comfortable if you're dining in. Waiting for a to-go order? Still a bit awkward, but at least there's a half wall to divide the entrance from the dining area. - Service still a bit "off"; very rushed feeling. Our server sat us and before our butts hit the chair he was asking what we wanted to eat. We asked for a minute, and he returned literally within a minute to see if we were ready. - Pricey. $1.50 for a can of coke or a single cup of tea. Most entrees border $10. Most appetizers border $7. Papya salad, diet coke, and entree cost more than $20 before tip. That's steep, in my book, given the quality and quantity. + Spice levels are perfect. Three spice will get your attention but won't overwhelm. For the value, atmosphere, and service, you can do a lot better. Monsoon Siam destroys this place all day long.

Problem: What would be an example of an negative review?

Answer: Overall my dog was treated very well. The only thing I have to complain about is the front desk. Unfortunately my dog was vomiting, had diarrhea, and couldn't hold his pee. When we first came in he made a mess in the waiting room, then they moved us to an exam room, where he continued to make a major mess. Then they wanted us to move into another room where again he made a mess. As we were waiting for the vet, I over heard the front desk associate tell either another client or another associate that they couldn't use the "2 rooms" because the "people completely trashed them." As a client trying to obtain the best possible care for my dog does not need to over hear a comment like this! I felt completely disrespected! On the other hand, Stacey was absolutely wonderful and truly showed her compassion for caring for the various pets that come in. Considering that this is the only 24 hr emergency clinic, we will probably come back of need be. But I'm very disappointed in the way the front desk associated treated our situation.

Problem: What would be an example of an negative review?

Answer:
I am extremely disappointed in service I've received here lately. There are new people all the time and you never see them clean tools. Then today they changed the price on me after I asked when I arrived. SO NOT cool. I will not go back ever again!