Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.

I love my Zen Xtra 40GB - well at least I loved my Xtra. The player is great, except for one major detail - the shoddy quality of the headphone jack. IT WILL FAIL! If you get lucky it will still be under warranty. If you aren't expect to pay at least $40 for the clowns at Creative to fix it. If you think I am just flaming them, check out their forums.
Negative