I'm taking a test and have to guess the right answer to the question after the article. Article: When you were looking for a reliable,honest auto mechanic ,how did you find him?Before you went into that restaurant you recently tried,how did you know that it served great food?If you are like most people on the planet,you want to lower your risk of a big ugly surprise so you asked people you trust to refer to a business they trust. Marketers call this friendtofriend recognition of a business "wordofmouth" advertising. When you do a great job for your customer or a bad job,people are going to talk about your business. Unfortunately,because we humans seem to feel negative emotions more intensively than positive ones,we're more likely to tell more of our friends about bad experiences with a business than positive ones. Understand this:Customers believe their own experience. You can't make them believe that your company is wonderful when they felt they were treated badly. So,to get positive wordofmouth going for your business in this servicebased economy,you've got to do a really outstanding job for everyone,exactly. And when you do,you build a great reputation . That takes time. But it forms a close link with your customers in a way that no advertising and no promotional coupon ever could. The good news is that because there are so many different businesses chasing after your customers' money,people want to know whom they can trust. So people are going to be talking about you create a free sales force for your business---- an army of delighted customers who tell everyone that they know how good your company is to do business with. That's a great antidote to nonconfidence. Question: The passage says that customers won't believe the services are good until _ . Options: A: they get some promotional coupons B: the business chase after their money C: they themselves are treated well D: they see the advertisement is good enough
C

I'm taking a test and have to guess the right answer to the question after the article. Article: Apparently your mom had it right when she threatened to wash your mouth out with soap if you talked dirty. Lying really does create a desire to clean the "dirty" body part, according to a study by University of Michigan. "The references to 'dirty hands' or 'dirty mouths' in everyday language suggest that people think about abstract issues of moral purity in terms of more experiences with physical purity," said Spike W.S. Lee, a U-M doctoral candidate, who conducted the study with Norbert Schwarz, a psychologist at the U-M Institute for Social Research (ISR), the Ross School of Business, and the U-M psychology department. For the study, Lee and Schwarz asked 87 students to play the role of lawyers competing with a colleague, "Chris", for a promotion. Each was asked to imagine they found an important document that Chris had lost, and that returning the document would help his career and hurt their own career. Each participant was instructed to leave Chris a message by either voice mail or email, telling him who they were and either lying that they could not find his document or telling the truth that they had found the document. Next, participants rated the desirability of several products as part of a supposed marketing survey and reported how much they were willing to pay for each product. The products included mouthwash and hand sanitizer . Study participants who lied on the phone, leaving an untrue and mean voicemail, felt a stronger desire for mouthwash and were willing to pay more for it than those who lied on e-mail. And conversely, those who lied on e-mail, typing the same mean message, felt a stronger desire for hand sanitizer and were willing to pay more for _ . Saying nice and morally correct things, on the other hand, made it less appealing to clean the body part involved in conveying the message. In scientific terms, the findings showed that the embodiment of moral purity is specific to the modality involved in the moral misbehavior. Verbal lying increased participants' assessment of mouthwash... Question: The study of scientists proved that _ . Options: A: telling a lie makes you want to have a bath B: the cleaner you are, the fewer lies you will tell C: mothers care for their children's mouth sanitary D: there is a need to clean the body part that lies
D

I'm taking a test and have to guess the right answer to the question after the article. Article: More men are finding their calling as nurses. A new study from the United States Census Bureau reports the number of male nurses has doubled since the l970s.Back then,about 2.7 percent of registered nurses were men.The new study,which tracked data through 2011,finds that men now make up 9.6 percent of all employed nurses in the United States about 330,000 men in total.Recent years of shortages have led to increased efforts,according to report,which included recruiting men into the field. Men,in fact,had been largely kept out of nursing in past decades because nursing schools often refused to admit men.The Supreme Court ruled that practice unconstitutional in l981 after a case involving a state nursing school. "The ly high wages and expanding Job opportunities makes this field attractive,offering stability even during recessions ,"wrote the report's author,Liana Christin Landivar of the U.S.Census Bureau,"And because of high demand,nursing has low unemployment rates compared to other fields.'' Men were found to be more likely to become nurse anesthetists ,which is the highest paid nursing occupation,and were found least likely to become licensed practical or licensed vocational nurses,the lowest paid types of nursin9.Nurse anesthetists are required to get graduate education,and are certified to give anesthetists and monitor patients recovering from anesthesia.1Acensed practical and licensed vocational nurses provide patient care and may work under the supervision of a registered nurse.Registered nurses assess patient health problems and needs,develop and carry Out nursing care plans,maintain medical records,and administer care. For all types of nursing,men earned,on average,$60,700 per year,while women earned$51,100 per year."Even among men and women in the same nursing occupations,men outlearn women,"wrote Landivar. Question: Which of the following is true about nurses in the US in the l 970s? Options: A: The number of male nurses doubled. B: About 2.7%of registered nurses were men. C: There were about 330,000 male nurses, D: About 9.6%of employed nurses were men.
B