Read the following conversation and answer the question. Pete: Hey Markus. I have a question I'd like to ask you. Markus: Yes. Go ahead. Pete: Well, I'm thinking about going to Germany this summer [Great!], and I need some advice. You're the best person I know to answer my questions since you're German. Markus: Thank you. What do you want to know? Pete: Well, don't laugh, but I met this really nice woman through an online music mailing list, you know, a discussion group on the Internet [laughter]. I need some advice. You see, Claudia, ... Markus: Okay. So it's Claudia, oh? Pete: Yeah, yeah. See, she invited me to spend two weeks in Germany [Hum]. And well, I told here I had studied a little bit about the country and language [Hum], and she's kind of expecting that I know more than I really do. Markus: Hum. You're really in hot water now! Pete: Yeah. I think so. Markus: Well, what do you want to know? Pete: Well, she's planning on introducing me to her parents. Markus: Hey. Sounds kind of serious. Pete: It isn't, at least I think it isn't. Anyway, what should you do when you greet someone for the first time in Germany? Markus: Well, it depends upon your relationship with the person. Now, speaking of your girlfriend, Claudia, .... Pete: Hey, I didn't say she was my girlfriend. Markus: Ah, okay, okay. Now if you're meeting someone formally for the first time, like Claudia's parents, you should make sure you arrive on time. Pete: Okay, so arrive on time. Uh, what about common greetings? Markus: Well, Germans often shake hands, and they use the person's family name, unless they're really close friends. Pete: Okay, what about with Claudia? I'm not sure what I should do in her case. Markus: Ah. You can call her Claudia [Okay], shake hands, and why don't you take her some flowers? Pete: Oh, how do you say "Nice to meet you" anyway? Markus: Oh, "Ich freue mich, Sie kennenzulernen." Pete: "Ich freu me senselen...? " Markus: Uhhh. Not exactly. "Ich freue mich, Sie kennenzulernen" [Uhhh]. Markus: Humm. Honestly, I think you need to take a crash course... Question: Markus' final suggestion for Pete is that he should: - brush up on his German. - buy souvenirs for Claudia's family. - visit Berlin during his visit.
brush up on his German.

Read the following conversation and answer the question. Merchant: Well hi there. What are you looking for today? Customer: Uh, I'm just looking. Merchant: Well, how about a ring for someone special? Customer: There IS no one special. Merchant: Well, take a look at this CD player. A great bargain today only. Customer: Nah. I already have one, plus the handle is cracked. Merchant: Okay. Well what about this genuine leather jacket? It would look great on you. Customer: Hum. Let me take a look at it. Merchant: Sure. Customer: Umm. There are stains on the sleeves. I'll pass. Merchant: Well okay. Well, wouldn't you like to walk home with some of these great records? Some of the best hits from the 1960's. Customer: Yeah, let's see. [Yeah] Now here's something I'd ... Ah, these records are scratched. Merchant: [Laughter] Just in a couple places. Listen. I'll sell you these ten records for fifty dollars. A steal! Customer: Whoa! They're way too expensive. I'll give you twenty-five bucks for them. Merchant: Ah, come on. I can't charge you less than thirty dollars and break even. Customer: Well, that guy over there is selling similar records for a much better price [Ah!], so thanks anyway. Merchant: Wait, wait, wait, wait. You drive a hard bargain. Twenty-eight dollars, and that's my final offer. Customer: Huh ... I'll think about it. Merchant: Wait, wait, wait, wait. Listen. I'll even throw in this vase. Customer: Now what am I going to do with a vase? Merchant: Well, you can give it to that someone special when you find her... and this ring would look great with it. Customer: Oh, I'll stick with the records. Question: What is the customer's initial counter offer for the records? - $25 - $28 - $30
$25

Q: Read the following conversation and answer the question. M: What do you usually do in your spare time? W: I have joined a singing group and we practice two afternoons each week. M: That's a very interesting thing to do. W: Yes. It's a small group of only fifteen girls and boys. But nobody has been late for the practice. M: I see. How many songs can you sing now? W: We started only three months ago, but we've practiced eight songs. M: Are you going to perform any time? W: Yes, there will be a school show next month and we are going to sing a song in it. We are practicing a new song now. It's written by one of the singers in our group. M: Really? What's the name of the song? W: Sunny Days. M: That's a nice name. I hope to listen to it soon. Can I visit you when you practice? Question: What can we know about the singing group? - It's made up of 15 girls. - It practices once every other week. - Every member comes on time for each practice.
A: Every member comes on time for each practice.

(Question)
Read the following conversation and answer the question. W: Morning, this is TGC. M: Good morning. Walter Barry here, calling from London. Could I speak to Mr. Grand, please? W: Who's calling, please? M: Walter Barry, from London. W: What is it about, please? M: Well, I understand that your company has a chemical processing plant. My own company, LCP, Liquid Control Products, is a leader in safety from leaks in the field of chemical processing. I would like to speak to Mr. Grand to discuss ways in which we could help TGC protect itself from such problems and save money at the same time. W: Yes, I see. Well, Mr. Grand is not available just now. M: Can you tell me when I could reach him? W: He's very busy for the next few days then he'll be away in New York. So it's difficult to give you a time. M: Could I speak to someone else, perhaps? W: Who in particular? M: A colleague for example? W: You're speaking to his personal assistant. I can deal with calls for Mr. Grand. M: Yes, well, could I ring him tomorrow? W: No, I'm sorry he won't be free tomorrow. Listen, let me suggest something. You send us details of your products and services, together with references from other companies and then we'll contact you. M: Yes, that's very kind of you. I have your address. W: Very good, Mr.... M: Barry. Walter Barry from LCP in London. W: Right, Mr. Barry. We look forward to hearing from you. M: Thank you. Goodbye. W: Bye. Question: What does the woman suggest the man do? - Wait for Mr. Grand to call back. - Leave a message for Mr. Grand. - Provide details of their products and services.
(Answer)
Provide details of their products and services.