Sentiment analysis: This review is for both the particular location that I used back on September 23rd, 2012 and for Avis' customer service on their 800 number just now. I had arrived to Pittsburgh at 6am via bus from NYC and had several options for renting a car (see photo). Avis turned out to be the best deal on top of being located in an easy-to-find location (in addition to being easy to return the car). I was aware of a 29-minute grace period before being charged another day (or hour). The clock/timer on the parking garage entrance was 6 minutes fast, and me being me, this mattered. It said I returned at 8:47 even though my cell phone showed 8:41am. I immediately took a photo, intending to use this in case I were to be overcharged, even though the location doesn't open for business until 9am and wouldn't be able to rent the car out to anyone for another ~20 minutes anyway. I was back in Pittsburgh on October 9th and made it a special point to get back to the place so I could resolve the situation in person. It turned out that it's hard for the particular store location to make adjustments if it's been more than a few days. The guy there, Francis, said it's not a huge deal to make the adjustment but that it's out of his control and that if I call the 800 number, it should be fine. Pause for ~6 months. So yeah, today I finally made time to pick up the papers and phone and make a call. They first said I returned the car late and then after I explained the situation and offered to send the photo I took that demonstrates the clock discrepancy, they gave me a 'one-time courtesy' and I'm now ~75 dollars richer. Or less poor. Your call.
+++++++++
positive

Sentiment analysis: My sister in-law and I saw this place in an ad and made note to try it. Finally me, my sister, & cousin had a lunch date there and the food was Okay! Nothing great and I find it a bit over priced for the quality. I have a beef burrito enchilada style (so did my cousin) and my sister had chicken tacos. My sister ended up getting sick after! Although we did take advantage of being able to write on the walls and furniture. That was my only favorite part! We haven't and probably won't be back to eat there. I'll stick with Qudobas.
+++++++++
negative

Sentiment analysis: Mother's Day Bust. After making a reservatoin a week in advance, we were seated at the East outside patio. After getting our drinks, we were told that is was too windy and the unbrella had to be taken down - very sunny day. I explanied that I had made the reservation a week in advance and could we at least get the alternate paio or worst senario, a table or booth in the main restaurant area. "Sorry we are full" - great answer. We are finally seated in the bar area in the "high chairs" across from the busy bar station. Half way through my meal, I had to ask another server for condiments that never arrived from our original serval. Very tacky the way it all handled and not the Mother's Day I wanted for my wife. As we left the restaurant, I observed open tables at the alternate patio. Business must obvisouly be very good if you don't care about repeat business. I wont be back. -Mike in Scottsdale
+++++++++
negative