TASK DEFINITION: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
PROBLEM: We stayed for two nights for a meeting. It is an upscale chain hotel and was very clean. The service was very good, as the hotel front desk employees were kind and knowledgeable. The rooms are decent sized and have soft mattresses. The restaurant has good seafood, but was a bit expensive. We would come back again.

SOLUTION: positive

PROBLEM: We booked our stay through Priceline.com and got a great deal. We were only staying one night and we had our 2 year old with us. At check-in, we were upgraded to a suite with a lake view of Lake Michigan. It was beautiful. The suite had a king bed with a living room and a bar and mini-fridge which we didn't need, but if we were staying longer, it would have been a godsend. This hotel is in close proximity with Grant Park which has the beautiful Buckingham Fountain. We walked around the park and even saw a movie being filmed....but if you are looking for a hotel with a lot of restaurants around it, this isn't the one. We ended up eating at the Irish Pub inside the hotel (Kitty O'Shea's) which has great food. (We have stayed here before and always end up eating here.) There are a lot of attractions within a mile including the Field Museum, Shedd Aquarium, Soldier Field, and Navy Pier. They may not be walking distance but we could see them from our hotel window. Overall, we had another wonderful stay at the Chicago Hilton. (Our 4th stay) The only downside is the expensive parking within the hotel.....41 dollars a night is kind of ridiculous.

SOLUTION: positive

PROBLEM: Thank god I got this hotel through priceline. I can't imagine paying full price for this place. The tub was moldy and dingy. The toilet didn't flush. Their selection of TV channels was limited to say the least. Unless you wanted to pay $5 for a rerun of an NBC show. Oh, and internet? Why that will set you back about $15 for the day. And breakfast? That's about $16 for a cup of coffee, a croissant and two slices of honeydew. This hotel is the pits. The customer service is....absent! When you walk in to the ridiculous lobby (decked out like some bad late 80's prom) there's no one to direct you upstairs to the check in. And once you're there, check in is very fast, i'll grant them that. This hotel is a big, crummy rip-off. I will never stay here (and will steer clear of Hyatts in general I believe).

SOLUTION:
negative