Started off bad - we waited 45+ minutes (after we were told that it would be a 25 minute wait). So 6:50 showtime turned into getting seated after 7:30 pm. After the waitress made it to us, we ordered our drinks, appetizer and meal all at once (since we had so much time to peruse the menu while waiting to be seated.) The drinks were promptly delivered - as was the appetizer which was a group of tasty, spicy chicken quesadilla "burritos". From there it went downhill: 1. My wife ordered coffee. Besides not even offering cream or a spoon to stir the aforementioned non-existent cream and/or sugar, the waitress neglected to even attempt to offer a refill for the entire meal (it was almost empty from about half-way through the meal on.) My own beverage was refilled satisfactorily. 2. After the appetizer plate was taken away, we waited an abnormally long time waiting for our salads (15-20 minutes). They did come; after the main entrees were brought and I asked why we hadn't gotten our salads. Our waitress made some excuse that basically blamed it on "them" not bringing out our salads. I assume the "them" was the same individual who brought out our appetizer. Sorry, but I think that the waiter/waitress should be responsible to check on her guests and make sure that they receive what they ordered. 3. The manager was an empty "suit". He walked around the restaurant, passing by us a few times without even bothering to make eye contact. I did see him chatting it up with some other patrons at the bar but not once did he make an attempt to ask how our meal was. So, we ate our salads and packed our steaks to go - we simply weren't hungry anymore since the appetizer, bread had filled us up, especially after we ate the salads. We left no tip. This is the first time that either my wife or I have failed to leave a tip-EVER after dining-in. I stand by my 2-star review since the food tasted good - at least the cooks seemed to be on the ball. This is the second and last time we've eaten at this restaurant.
Is this review positive or negative?
Available choices:
[1]. negative
[2]. positive
Answer:
[1].