What is the sentiment of the following review?
Great service! My unit went down early Sunday morning. I sent an email and sure enough got a call back within 20 minutes. Merritt came out and diagnosed the problem. Unfortunately he didn't have the necessary part but, did return with it well before the time he said he'd be back. Super nice guy, great service, honest - what more can you ask for?
OPTIONS:
(1). negative.
(2). positive.
(2).