Problem: What would be an example of an positive review?

Answer: I've had mostly good and just a couple bad experiences here. I love the area, and the food is good. Can't beat dollar taco night either! The Barbacoa and Al Pastor is actually pretty good. Not as "americanized" as many other places. Decent margaritas, and my friends always seem happy with their food too. Definitely worth trying out. I LOVE true authentic Mexican food, and this place is a good medium between the chains and a little hole in the wall, with good food.

Problem: What would be an example of an negative review?

Answer: Donuts are good.....but beware of staff. I went in twice & asked for a "plain" donut & both times I got home to find "berries" inside of my "plain" donuts!! Love to get home & not have what you ordered, especially when I asked THREE times. I decided to go back to get the "right" donuts & was greeted by the same employee that just looked at me with confusion in her eyes....might not understand the language, but replaced the donuts & pushed a trash can over to me to throw the other donuts away with HER BARE FEET!! Yes, she had no shoes on behind the counter. Is that not some sort of a health issue. Nonetheless, I will never return. The search continues for the perfect donut!

Problem: What would be an example of an negative review?

Answer:
Meh is right. I've def experienced better. The staff here is rude. Not friendly, not helpful, and they don't appreciate your business because they dont have to--this place is small and it's always packed. This could be made a fun part of an 'experience' if the staff was friendly but as it stands all four times I've dined here the staff acted like I was burdening them. Just because they say the burgers are gourmet and price them accordingly does not mean they are going to be good. The first two times I was there the burgers were over cooked. The third time, it had no flavor, and the fourth time I gave up and just had an $8 beer. If you want a burger in East LIberty listen--go across the street to Kelly's, they have a better burger there. Or try something else--Abay is around the corner, Dinette is across the street. These are unremarkable burgers at prices that are going make you remark "Damn!" when your bill comes.