*Question*
Read the article and select the best answer. Article: If you have failed in the past to try to make big changes in life, try again now, one tiny step at a time. Every year it's the same. As December comes to an end, you think about the new year and all the ways you want to improve your life. But as you start to write down your hopes for the new year, you think about the last year. You excitedly write down all the changes you are going to make, but by the end of January those ideas get lost in your busy life. Here's a suggestion: Forget the too big, hard-to-achieve goals and just think about the small ones. "We often think that we have to do everything in big steps, even though it's so hard for us to reach it." said Robert Maurer, who recently wrote the book One Small Step Can Change Your Life. "What we try to do is to begin with such a small step that we can't find any excuse not to do it." "Kaizen", a Japanese word, is used to mean to change behavior and attitudes . During World War II, American factory managers were able to _ by trying small, continuous improvements instead of sudden changes. After the war, the idea was brought to a rebuilding Japan. It made Japan develop fast. The Japanese called it "kaizen", which means "improvement". Maurer studied the idea and did some experiments with it. "Kaizen" could possibly help people succeed in doing everything. Question: Robert Maurer wrote a book to tell us _ . Options: A: we should do everything in big steps B: how to find a small step without any excuse C: we should try a lot of sudden changes D: how to change one's life with one small step
**Answer**
D

*Question*
Read the article and select the best answer. Article: Did you know that about 55% of communication is unspoken, so in fact, our bodies are actually saying more than our words. I find that the key to a successful conversation in any language is to speak to people not only in their spoken language but also with the body language they know best. Britain, along with much of Northern Europe, has a non-touch culture, so personal space is very important. In a formal situation, we would usually greet each other with a handshake. Informally, but not so often, my British friends and I would greet with a hug. Hardly ever would we greet with a kiss on the cheek, let alone a hug and two kisses on the cheek![:||] Here in the south of Italy, and in many different parts of the world, both men and women greet with two kisses on the cheek, use a lot of hand signs and often touch each other. In other words, little personal space is left between people when communicating. At university, I have learnt to successfully communicate in spoken Italian. And since I moved to live with the local people, I have also started to pick up their body language. Sometimes, I find myself not knowing what hand signs to use when expressing myself. However, what I know for sure is that I would miss the opportunity to fully put myself in the Italian culture if I keep my personal space unbroken. Here are 5 body language tips in Italy; * Use different signs; head, arms and hands. * Use facial expressions. Always smile at people! It is said that smiling is the most powerful unspoken way to communicate friendliness. * Use eye contact , because "the eyes are the window to the soul." * Don't worry about personal space. Italians are a people who like to use the sense of touch, so moving away or keeping your distance may be considered as being unfriendly. * Touch. When meeting and leaving, always shake hands. Question: The writer uses Britain and Italy as examples to show _ . Options: A: men and women greet in the same way B: Italians are more friendly than the British people C: keeping personal space is very important in any country D: people in different countries use different body language
**Answer**
D

*Question*
Read the article and select the best answer. Article: Volunteering means that you work to help people without being paid. There are many different volunteers. They help people who really need help. There are many places where you can be volunteers. Here are just a few places for you. Hospital---ask if you can go and visit people who are really sick. Sometimes what they need is someone to talk to, or someone to give them hope Orphanage ---the children living there really need someone to play with them. Food Shelter ---many food shelters need people to clean up the shelters and help give out food or water to those who need it. Seniors' Home ---help the elderly people clean up their homes. Community Center ---a lot of community centers are very well run. However, some of them really need extra help, especially cleaning and repairs. As a student you can also do a lot of things to help others at school. Maybe you could start a support group. Here is some advice: Help students give up smoking, drinking or other bad habits. Help students who come from poor families. Help new students get used to their school life soon. Provide graduating students with information on future studies. Question: How many places are mentioned for you to be volunteers in according to this passage? Options: A: Six B: Five C: Four D: Three
**Answer**
A

*Question*
Read the article and select the best answer. Article: Hello Sandy, We have just returned from our holiday. We went with our friends Edward Smith and his wife Tina to the Yorkshire Moors. This is a beautiful place. It is a natural park. There are lots of places to walk on the tops of the hills, miles of grassland with no people, just sheep and birds. Edward, who had just come out of hospital, could not walk as far as be used to. However this meant that we walked in the mornings, and then stopped at a cafe for lunch each day, before returning to the place we live. Edward and I slept in front of the fire all afternoon, while the ladies went for another walk. Very pleasant! I have taken lots of photos from the place we live, across the valley below us, of the morning sunrise, and the mist in the valley. Also, in England, the old steam powered trains are very popular. I have taken many photos of the train and from it. Yesterday we had the first snow of this winter. It is very early (we usually expect snow in January). It rained all day, then snowed in the evening. Today we have bright sunshine! Both Jenny and I are well I don't know if I told you, in the last e-mail, that Jenny is now working in a hotel. Although she has to work hard, people there are nice and she is enjoying the work. Please write to us to tell us your news. Yours, Victor Question: What do we know from this passage? Options: A: This is the first time Victor wrote an e mall to Sandy. B: Edward didn't go traveling because he bad just come out of hospital. C: Jenny's new job in a hotel is an easy one. D: People in England like the old steam powered trains very much.
**Answer**
D