Problem: Outstanding service, nice interior, disappointing food. The tempura was greasy and tasted as though the oil in the fryer hadn't been changed in a while. The sushi was ice cold, a dead giveaway that it wasn't freshly prepared. Prices are reasonable given the amount of food, but don't expect great quality, at least not at lunch.
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A: negative

Problem: I lived in Houston for nearly 20 years, and ate Chinese food all over that city, whose Asian population is among the most vibrant in the U.S. Since I moved up here, I've eaten at just about every hole-in-the-wall Chinese takeout and "Asian bistro" around. I thought I was past the point of having my doors blown off by a dish, but the Cherry Special Chicken here did it from the first bite. I ordered it expecting something akin to sweet and sour chicken with a cherry twist. Sweet and sour isn't my favorite (My young sons, of course, love it) but I had to give this a try. What a revelation! Yes, there's the sweet-tartness of cherry, but there's also a spice kick that put sweat on my brow (I requested it extra-spicy) and a panoply of other spice notes throughout. Oh, and the hot and sour soup is actually spicy and brilliantly sour. I order this almost everywhere I go, even though it's usually "meh" at best. I could eat it every day. And the sweet and sour chicken my sons got? Yeah, it was good. But let's face it, if you can't get THAT right, you'd better close up shop. The service was very friendly and attentive, and the entrees didn't come out until we'd finished our soup. I'm already looking forward to my leftovers for lunch tomorrow ...
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A: positive

Problem: Don't rent from these people!! EXTREMELY SHADY UPSELLING PRACTICES!! Our sales associate attempted to charge us for unwanted insurance without our knowledge and nearly succeeded! We made a reservation through costco travel which I have used without a problem on multiple occasions. You pay exactly what is on the reservation receipt PERIOD! Our sales associate went over some insurance disclosures very poorly and did not make it clear that she was going to be charging us for extra insurance to cover the revenue the car could be making while it was being repaired. I told her i didn't need insurance and my geico coverage took care of rentals. After I told her this she rushed me through the disclosure section and on to the signature on the electronic pad. After I signed it my girlfriend asked to see the receipt and they were going to charge us over twice the price of what our 2 day rental was supposed to be after I just told them i didn't want their insurance! She told me that she disclosed it to me previously and never said I was being charged an additional dollar amount even though I CLEARLY VERBALLY DECLINED THEIR INSURANCE! I told her every time i rent through costco that i am not billed for additional unwanted insurance but she insisted that it was because I was from California and the rules are different in Nevada (total bs). After insisting that I didn't want to pay for this insurance she started using scare tactics saying we would have to pay for every day our was in the shop the cost of the daily rental. The cost of this insurance was about the equivalent of two days of the car rental cost, so basically you are paying for two days of rental revenue when you haven't even damaged the car... At this point i did not feel comfortable renting from them, i didn't want to be surprised by any other surprise fees. We walked away without renting from them. These sales associates are extremely untrustworthy and commission hungry. They are more interested in making more money than customer service. I felt that she was just trying to get me through this step quickly so I couldn't see the ridiculous insurance charge and get stuck with the fat bill on the return. I have read other reviews from them complaining about the exact same thing. I am not the only person who has gone through this. I have never been treated this way by a rental car company. Never renting from budget again
How would this review be described?
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A: negative

Problem: Thanks to a sale at Restaurants.com my husband and I picked up a twenty five dollar gift certificate here for two bucks. TWO!!! yeah a one two, dollars. If you know me, and I make no qualms about it, I'm a real cheapskate. Anyways, I had heard about this place a while back through Yelp because of some charity event held there. While I didn't make it out to the event, the name stuck in the back of my head and when I saw it on the list on sale, I knew it was in my neighborhood. This place seems to be suffering from an identity crisis, but the food was amazing. The atmosphere is trying to be upscale, and the menu and prices reflect that but it's not quite all there. I'll start with the good, the food. The filet mignon was probably one of the best steaks I have ever had. Thick, well cut, perfectly cooked the way I ordered it with a nice sauce to go with it. I liked that it came with my choice of three starches and veggies. We started with the skirt steak appetizer that came with some cheese and avocado pieces. That was so tender I cut it with my butter knife. We had martinis and mine came with a multicolored sugar rim which made a good drink fun. Rounding out the meal was a large slice of strawberry cheesecake and a fresh cup of coffee, brewed just for me. The place is also very cute, although a bit small. There are water features and a large fish tank near the bar. The ladies room is also adorably decorated even though you have to walk through a storage hallway to get to it. Now to the bad. The service was slow, it took over two hours to finish this meal. Not that is was bad service, just quite slow. Granted it was a Wednesday night and the lady had the entire room to herself without a bus person to help. We were only allowed to order in rounds, and that made it go even slower. This could be a good thing if you want to enjoy the company, but not so much if you just want to get your grub on. Next not so great thing is, the table clothes don't seem to fit on the booths, by the end of the night I was dripping in sweat because I was wrapped up in it under the table, it was like having a blanket in my lap the whole time. I tripped my feet in it and finally picked up the excess and tossed it on the bench. Annoying yes, safety hazard, a big fat yes. Skip the booths and ask for a table. Back to the identity crisis, while it's a nice place I just couldn't get over the fact it is a windowless eatery in a bar. It's not the kind of food you would expect from a bar, but still. Overall it was a nice meal and the food is well worth the bit of confusion. Dress up or down? Either is good. Beer on tap or elegant bottles of wine? You pick. A romantic dinner with the miss or boys night out? It could work for both. Go, eat, and enjoy.
How would this review be described?
OPTIONS:
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A:
positive