Choose your answer: is the following review positive or negative?

Can I give 0 stars?!? No one acknowledged us When I made myself known there was no smile, no common courtesy. Just a flat response of "ok well just take a seat and they will call you." Didn't take my name. Didn't ask what all I needed. Nothing. Place is hot and muggy and completely unprofessional. The staff looked like they were going to a backyard barbecue. Nothing more. I left.

Options are:
[+] negative;
[+] positive;
negative