Q: 95% of the time the cashiers are super friendly. A few times I have gone there I got a grumpy cashier, once a grumpy lead person. But the GM remedied the situation in a very satisfactory manner. Food seems fresh all the time. One time I went in about 10:40am and asked for he breakfast item, but the cashier said no. I asked her to check, and she glanced from the farthest register and said, nope all out. I am sure they had some left at that time and wish she had actually checked.

A: positive

Q: This hotel has terrible customer service. We stayed in a wide screen room for a week for the IBM conference. We complained twice about our rowdy neighbour. Security did not do much so we ended up changing rooms. When we requested late check out, we were told by the manager that they do not compensate for guest behaviour and it was going to cost us $25 to checkout late. The rooms were dated, the beds lumpy, and sheets were like paper towel. I will never stay here again!

A: negative

Q: My husband and I had dinner here last week. The food was mediocre and the prices are on the high end. While we were there, we witnessed the owner, the waiter confirmed, reprimanding a hard working busboy rather loudly, so that the customers could hear the verbal abuse. We also learned that at least 4 other employees have quit in the last week. Because of this persons behavior, we will never return to or recommend this restaurant to anyone. Too many other nice feeling restaurants in the area.

A: negative

Q: I have never had to wait very long and I go there all the time. They are very good.

A:
positive