How might one describe the sentiment of this review?
This is my first review I've ever posted on yelp or anywhere else. After purchasing an express wash and running my car through it there was still bird poop on the window even after the employee wiped over it with the rag. I went back around for a rewash. I spoke with an employee near the vacuums and she said I needed manager approval to run the car through again. The manager finally makes his way over and says nothing can be done because I purchased an express wash. I told him that I'm a repeat customer who has purchased several details and other services over the years and i just wanted the car run through again.None of this seemed to matter to the manager. He told me that the company would not allow him to wash the car again. Honestly the quality of their work has never been good but laziness on my part and the convenience of their location has kept bringing me back. After the poor interaction with there manager I WILL NEVER GO THERE AGAIN! They have lost a long time customer and hopefully this review will steer other potential customers to bring there vehicles somewhere else....pick from the following.
* negative.
* positive. I think the answer is
negative