Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I can't comment about the food since we left after waiting 1.5 hours without being served. I can say the service is TERRIBLE. We asked about our order (4 burgers and fries) after waiting 45 minutes and were told it would be up soon. 30 minutes later and still nothing. The server argued with us about checking on our order...ummm, you are a server of food and we waited an excess amount of time, at least pretend to do something about. Don't go here, unless you want to spend an entire afternoon waiting for burgers and fries.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I went there with coupon from restaurant.com. As soon as the cashier(older lady) saw that she gave me attitude. She's not friendly more of the mean side, never smile. It seems like she doesn't care about customer at all. The food was alright not the best. The sushi rolls had lots of rice, just a little of fish. The service was very poor. She didn't even say thank you. By the way she charged me 18% gratuity for my take out order.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
Im so glad I can update my review of this place... Let me tell you all the past and what happened this past week. My girlfriend and I always frequent Starbucks and this is one of the locations that she is a regular at. Every day, if not twice a day, she comes here and will order a Venti Iced Caramel Macchiato, no ice (because she has sensitive teeth), skinny and mixed well. What they do with no ice is that they add milk to fill it up. For almost 4 months now, she's never had a problem with that. But this last week, after getting her coffee she noticed that her usual coffee was no $.75 more. What?? When asking the girl behind the window to explain, she said that was for the few ounces of milk. Last I checked, a gallon of milk was about $2.00. So you're telling me for barely 3/4 of a cup, you are going to charge $.75? WOW. She asked to speak to the manager, who you could tell loved being the manager of a Starbucks.. Oh the power. She kindly mentioned that she was a regular customer and this is the first she's been charged for this. He rudely replied "well we have to charge for milk since you dont want ice. Do you want your coffee or not?" I wont say what i was thinking, but she did.. lol. She said "Ill take my damn coffee and never be back here again!" Seriously, every other Starbucks we visit and its probably 4 or 5 total, have never charged to add milk. In fact, she's such a regular that they usually start making her drink when she walks in. Was it worth it Starbucks on 43rd?? Get a new manager who actually is nice to the customers. Im done. NO wonder this place has horrible reviews.