Problem: What would be an example of an negative review?

Answer: I would give this hospital, and I use this term loosely, no stars if yelp would let me. The first ER doctor though busy did absolutely nothin for my grandmother. We had 2 very excellent nurses in Kathy and Ben, they helped keep us sane in all the chaos. The next ER doctor was at least helpful and followed through with what he said he was going to do. Our case manager Chris was also very helpful. This brings me to my biggest gripe. The Medical Records section. There is probably shady dealings going on in that section, if not highly illegal activities. They seem to think its okay to lie to family members about releasing the records, so the family doctor knows what's going. We got 2 different prices per page for printing. Lied to about not having all the records. Told that the records were incomplete so they could not be released. Hell, even a doctor in Hawaii knows not to trust this records department. If there was ever an audit that needs to be done it needs to be that section. People should be fired for that if not criminally prosecuted!!!

Problem: What would be an example of an negative review?

Answer: Don't even think about going to this place unless you absolutely can't resist setting large amount of money on fire while getting insulted and caned. They'll overcharge you. They won't fix things right the first time. They will lie to your face & they definitely won't respect you. They won't apologize. I'm not sure if I have ever had to raise my voice to anybody in public in my entire life and I had quite the confrontation with the manager there. That's how far they'll push you. Your will power to resist committing arson will be tested. ------- ATTENTION! UPDATE AS OF FEB 18th 2013! I received a phone call today from a "Samantha" from a California area code claiming to be calling on behalf of this business for the above review that I left over a year and a half ago. They asked me to take my review down today because I "lied". When I told them how terrible my experience was and re-emphasized that I didn't lie they said "well, nobody witnessed that so you must be lying". If that wasn't bad enough, she said well can't you amend your review and apologize and give us one extra star? I told her that nothing about my review was inaccurate and that the only thing I would amend it with was whatever she tells me in this phonecall. She then actually said "unless you are recording this phonecall then you can't prove what I said." I told her that I don't need to prove what she said for it to be a fact (which it was). She then changed directions quite aggressively and said "well if you are going to amend your review with facts then I should add that I'm on asshole"!!! Around that point I asked her if she ever heard the saying "the customer is always right" and that if they wanted me to modify my review then they have to play the part of customer service and make me feel respected either through a written apology (which I should've gotten two years ago) or a reimbursement of part of my bill. She said that she has never heard of that saying. I said "really, you've never heard the golden rule of business that the customer is always right" and she said "nope, never. I don't agree with that." She then went one further yet and said "well just so you know there was a fire last week at the business and your negative review looks pretty suspicious to me." LITERALLY insinuating a committed a felony two years later because of a 1star review I left for their business. I told her that I had no time or interest in doing that and that if I'm a legitimate suspect then she should take me to court because there's nothing tying me to her business besides a 1 star review. She also said that she saw two people voted my review funny and four people voted it helpful and asked if I had gone around to get my friends to vote for it! I told her that I own my own business and have no reason or motive to get my friends to vote for my negative reviews or to start fires for poor service I got almost two years ago. She then asked me who I worked for and when I told her she said LITERALLY "I've never heard of them. Sounds like a faggots' name to me". Can you believe that? I will be reporting them to the better business bureau, to their corporate devision and modifying my reviews everywhere they are posted. In one phone call asking me to amend my review they called me a liar, insinuated I committed a felony and projected intense discriminatory slurs. Don't make the mistake I made and stay away from this place!!!! They even had the nerve to offer me 5% off future service at the end and when I told them I would pay somewhere twice as much to be respected she said "fine I'm looking at your record and we don't want your business anyway"! SERIOUSLY, This review doesn't even include half of the poor customer service I received and will stay up!

Problem: What would be an example of an negative review?

Answer:
Eh, we came to this place when everything had closed last Saturday (6/7/2014). The lot was pretty bare on a Saturday night after 8pm, so we were kinda wary but we were also really hungry. It also looked like it was closed since the windows are heavily blacked out with curtains, we had to look for their Hours Sign and saw they were open till 2am. The decor inside is nice but has a club feel to it, the bar was closed for a private party when we arrived. There is a live DJ, but I think he was busy DJ'ing for the private party (which kinda got annoying because there would be a boom of music that was hard on the ears then it'd get turned down real low... not sure if that was the DJ or the private party messing around with the music), and the main dining room where we were seated was pretty empty. We had a large group of 6, and were seated ASAP though! The lighting is really dim (but looking at photos it looks well-lit??), and small candles are placed in the center of each table for ambiance. Menus were kinda hard to read in the dim light so it took a bit to be able to read everything. What confused me was the items listed on the menu. The place is Asian Fusion/Thai, but there were things merged with Indian, Korean, Chinese, and Japanese food too. I know it's "Asian Fusion" but... when the menu is half a sheet of paper, I would have expected more plate options with the listed cultures I mentioned previously. Has a really nice list of vegetarian items, but when you're Asian, your diet is practically vegetarian, haha! So we ended up ordering almost half the menu since, being Asians, we always order in large amounts to share with everyone! We ordered: Bacon wrapped lychee (those who ate it said they would have preferred a fresh lychee as opposed to a dried lychee), bacon wrapped okra (those who ate it said it was good), oden noodles with bean sauce (eh, staple Asian dish), korean bbq (still sizzling hot in the pan), shrimp curry (which was really runny, had no flavor, random pineapple in it? and the spicy heat overpowered the dish), flat rice noodles (weird gummy, chewy texture, this is supposed to be like the Korean rice noodles "topokki" but they're not supposed to be gummy or chewy), fried tofu in some sauce (I missed the name of it, but it's fried tofu, can't go wrong there!), potstickers (eh, you can't really screw up potsickers, they're a pretty simple and staple dish in any Asian restaurant), and the sugar cane pork (sugar cane absorbed all the liquid from the pork, so the meat was dry, and I felt like I should be eating it in wonton soup instead). Everything was ehhh OK, the portions are really meant for 1 person, not to really share with a large group, but we wanted to try everything that sounded interesting to us! But really, the price we paid we honestly could have gone to an Asian restaurant and for the same price get huge heaps of food on plates to share. Sochu House staff was really friendly, our waiter was attentive and gave us great explanation on things we were curious about, but other than that, this place wasn't really a home run for us and we probably won't be back. Sorry!