Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Q: Horrible. Came in for dry cleaning, got back shrunken pants and lost items of clothing. I didn't pay attention to the price. Dry cleaning isn't supposed to cause any shrinkage if performed correctly (I know, I used to work at a dry cleaners in college). Obviously they washed, not dry cleaned, my pants hence why they went from loose fitting pants to un-wearable. I went back to find out what happened to my pants that they didn't return with my clothes and they were completely unwilling to ATTEMPT to help find them in any way. Never will I EVER go back to this business. Avoid.
A:
negative