Choose your answer: is the following review positive or negative?

Disappointing...disgusting...severely lacking in "resort" feel or amenities. We stayed here because we got a Living Social "deal" for two nights, two breakfasts, two drinks in the casino bar, chocolate strawberries on arrival all for $185 for a one bedroom suite. Just driving down Lake Las Vegas Drive makes you wonder if you made a mistake. Dead grass fairways line the street, and the huge, ornate clubhouse is vacant. We arrived on a Sunday afternoon looking forward to a "staycation" to get away from the hustle of the strip and were greeted with the "resort fees" which have become the newest fad for ripping off vacationers. Those fees totaled another $76 for the two day stay! We entered our room which at first glance seemed like a nice place. That was until we started to settle in and get the pull out sofa ready for our kids. Old food was in the sofa, on the mattress and floor under and inside the bed. We unfolded the pullout to find several dark, curly hairs stuck to the sheets. Ugh! I checked all of the closets and found no other linens, blankets, or pillows for the sofa bed. We opened the curtains to let some light in...MISTAKE! The windows, in and out, looked like they haven't been cleaned since the place opened. Cobwebs filled with dead gnats or black flies were on the windows. A huge cobweb from the sprinkler protruding from the wall was filled with more gnats and extended to the ceiling and window. In the bathroom we found only two pool towels and three bath towels. We had four people. Isn't that why they ask how many people are staying there when we made the reservation? (Probably not...they need to know if more than four are staying, so they can charge more fees!) We called housekeeping and got an answering machine! At 4 in the afternoon! So we called the front desk and requested clean linens and extra towels from the clerk at the desk. He made it sound like I asked for his first born, telling me, "I'm only authorized to give you one pillow and one blanket." He generously gave up an extra pillow when I told him I have TWO kids. When housekeeping arrived at our door, the guy grimaced when I told him about the condition of the sofa bed. He didn't offer to clean up or make the bed, of course. Unbelievable. There was a kitchenette in the room which was handy for keeping stuff cold in the mini fridge. The TVs were old, clunky, 32' boxes. I used my cell phone hotspot feature to avoid paying for the WiFi, so I can't comment on it's performance. There are two pools. The one by our building was large and high in chlorine....I mean, make your skin itch chlorine. The pool needed cleaning, and as mentioned by another writer, there were no services nearby for drinks, etc. We've never been to LLV before, and this place did absolutely nothing to make us want to return. I'm not sure what the resort fees covered, but they should be ashamed to charge anything. Add to this critique the fact that the LLV "village" looks like a ghost town with only a shop or two open for business and a couple of restaurants. What a huge bummer!

Options are: [-] negative. [-] positive.
negative