Problem: Haven't gone back in a long time, but the BF and I were in the mood for late night Thai after work. Ordered thai ice tea and it was good. Got fried catfish w/ thai basil and ordered "mild" which definitely doesn't register as mild but was spicy. This as good though, very flavorful and the fish wasn't muddy tasting The BF wanted pad se ew and was mostly the reason he wanted to go eat Thai. Theirs was disappointing though. The chicken had this dirty poultry flavor...you know when it taste like how a chicken coop would smell like. Okay, so maybe we can eat just the noodles then, but I dunno we just weren't feeling it. It wasn't balanced in flavors, it was very wet so we didn't eat much of it but didn't have the heart to send it back. I thought this place was just A-OK of a place even when the food was good but the bad chicken pad se ew just put a damper in keeping it as a late night option.
How would this review be described?
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A: negative

Problem: I found my uncle's Fossil watch in a box of old pictures on Christmas Eve. He died 9 years ago so it was a very sentimental find. I wanted to get it resized, shined, and it needed a new battery as well. I called ahead and asked if they did watched repair which they said they did. While they did replace the battery they maladjusted the watchband and as a result the watch would not latch. This was very disappointing since it now fit worse than before. The young man who had been helping me admitted to not knowing what he was doing and that they did not have a watchmaker on staff and was kind enough not to charge me for the battery. He meant well so the experience wasn't a total bust. However, better to say you don't know how to fix something than try and fail at the expense of the customer's time.
How would this review be described?
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A: negative

Problem: Great bank, super friendly staff and, well, there's always candy LOL. Can't beat that.
How would this review be described?
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A: positive

Problem: The service people are quick and friendly without much chitchat. They just get the job done. They are thorough, hitting all the basic maintenance requirements such as checking for dirty air filters and tapping off the fluid supply wells. I feel confident they are doing an excellent job without skipping vital areas due to maybe having a bad day or something. Several times they have suggested a service that I really needed, physically showing me the dirty filter or what-have-you. This has save me expensive trips to the dealership and saves me time to get it done on the fly. I'm not saying avoid the dealerships recommended inspections, but these guys will get you by until you do. Be sure to ask the serviceman about the services offered because this place is much more than an oil change. Oh, yes, the place is clean, has separate washrooms for men and women. Air conditioned sitting room. Sometimes they have a pot of coffee brewing for you. There's not much in the way of eateries nearby in case you want a quick bite.
How would this review be described?
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A:
positive