Problem: I have been meaning to try this Pho place for a long time as I shop at Mekong market regularly. We tried Goi Cuon for appetizer. It was ok, but the sauce was missing some flavors. We ordered Pho with brisket, flank & lean steak and pork chop rice plate for main course. The beef broth lacked the rich beef, herbs and veggie flavor, and the most disappointing, the grilled pork chop was drowing in a hoison sauce accompanied with steam rice rather than broken rice. The menu clearly stated steam rice, but I should have stuck to my instinct that this restaurant lacked the authenticity. When I asked the server for the nuoc cham dipping sauce, I had to explain the ingredients before they understood my request. Sadly, my meal was Pho-gettable... Hopefully, it was an off day.
How would this review be described?
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A: negative

Problem: I had been in Las Vegas with my fiance this past Labor Day weekend. We had been in Vegas a few weeks prior but had decided to dine at Picasso instead since it is my favorite restaurant in the city. This time around however, we had heard about the Eiffel Tower Restaurant and had debated celebrating our two-year anniversary there. After reading mixed reviews of the restaurant, we decided to walk through the hotel and were asked if we wanted to see the restaurant. It was Sunday afternoon, so when we were taken upstairs, we saw the Jazz band playing for Sunday brunch. Deciding that maybe we should have brunch there instead of dinner, we asked for a seat by the window overlooking the Bellagio fountains. After a short wait, we were seated, and I must say, I've never written to complain about the service of a restaurant until now. My fiance and I were extremely upset with the service provided to us. We had walked over to our table with drinks from the bar, and I believe that our server took that as a sign not to come over for about 10 minutes and introduce himself or offer us water or an additional beverage. After notifying a passing server that we had yet to be attended to, the server finally appeared. He was very nice and friendly, although instead of asking us for our beverage order, he immediately handed me the cookbook for the restaurant that was available for purchase. He finally took our beverage order, and then he disappeared again. We called over another server to ask for water (because we were out), and another 10 minutes passed before he appeared again. At this point my fiance really wanted to leave, but the view was so beautiful from where we were seated, I pushed to stay. We ordered from the brunch menu...I ordered crepes, and my fiance ordered what I believe was a salmon salad. I was extremely disappointed with the food. My crepes had good flavor but were not up to par. My fiances salmon was fishy and it was pretty much just shredded lettuce covered in thin layers of salmon. My fiance, who doesn't even like lox, said he would have preferred that to the salmon. When the server finally came to take the plates away, he came over with a basket of cheese bread puffs apologizing saying that he forgot to serve these to us before our meal. We were pretty upset that he had forgotten to serve of them ahead of our meal, but were happy for the additional food since my fiance and I were both still hungry. Once finished, I pressed my fiance for dessert. I ordered the creme brulee (as I'm a huge fan). It was quite good, but a bit too "eggy". After that, we didn't see our server for another 15 minutes. A busboy came and took our plate away and refilled our water glasses while we waited for the check. The server finally showed up...not with the check but to ask us if I had received my dessert because he couldn't remember serving it to us!!! We pressed him for the check to leave as soon as possible. Other than the view, I was completely disappointed with the service at this restaurant. We are very happy that we did not spend out anniversary dinner here, as it would have cost us more than what we had to pay for brunch. At no point were we rude or mean to our server in any way whatsoever, and I thought I would be able to let this go and move on and tell myself that I simply wouldn't dine here anymore; but I have no been able to shake the disappointment I felt for the horrible service and mediocre food my fiance and I received from this restaurant.
How would this review be described?
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A: negative

Problem: They delivered damaged furniture twice... We had to take the days off twice and had guests coming over and had no furniture... They brought brown leather couches that were scraped and peeling. They even put the legs on one of the couches backwards. I was told by the delivery manager Mark that they could not do anything or transfer me to their general manager. Their GM Bob Anderson called to follow up and did nothing to resolve it. I did get credited for the items. However, they did not credit me the delivery charge which is completely wrong!! I am waiting for a follow up and I expect the delivery charge to be refunded. I will update this post after they follow up with me. DO YOURSELF A FAVOR AND BUY ELSEWHERE OR ONLINE!!! THIS COMPANY DOES NOT DESERVE YOUR BUSINESS AND CANNOT DELIVER ITEMS IN THE SAME QUALITY THAT THEY ARE DISPLAYED IN THE STORE!!!!!
How would this review be described?
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A: negative

Problem: Old Time Pottery rocks and this location is no exception. They have anything and everything you could ever want for the best prices. I got some amazing curtains and a unique wall mirror for my apartment. If I ever need something from decor to kitchen accessories this is my first stop. Don't let the name decieve you... its not a pottery place.
How would this review be described?
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A:
positive