Sentiment analysis: I've seen this place on Durango for a long time and finally decided to try it. I hit the drive thru with one car in front of me. I ordered the cheese enchilada combo and a large diet coke. The car in front of me waited at the window for about 10 minutes before receiving their order of one to-go container. I drove up and the gentleman at the window apologized for the wait and took my money. I waited at least another 7 or 8 minutes for them to finally get my order. I then had to ask for my drink and some hot sauce as none was offered. Now I sit at my computer at work with my order......that is wrong! They gave me chicken enchiladas instead of the cheese. In fact there was almost no cheese anywhere on or in these enchiladas! There was almost no sauce on them either. They were practically dry! Overall, a pretty bad experience from slow service to getting the wrong food that was not very good. Next time, I will go to the usual Robertos.
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negative

Sentiment analysis: Went in for the first time for a needed pedi. The tech spent a great amount of time massaging my legs so I was in heaven but when it came time for my callous remover, she skimmed over my feet. I want to go back and have them redo the callous remover but for a place that charges $1 to use your debit card, they might try to get more money from me. The man (the manager maybe?) Spoke on his cell phone my entire time. I could tell you all about his upcoming travel plans. When I asked to use the restroom he followed me back and stayed on the phone while I was in there! Many pedi chairs available but only 3 techs working. Customers left while I was there because of wait. Not the best vibe. Not the worst business but I'll be going elsewhere next time. I'd say save your money on this place or at least pay with cash.
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negative

Sentiment analysis: I have been going to Coco's for over 15 years now and I am so upset by the way I was treated on 5/6/12 that I felt compelled to write this letter. My mom and I walked in a little after 1 pm for lunch and was told that there would be a 10-15 minute wait. So we said ok and sat and waited. Well 30 minutes went by and they still did not seat us. Another couple that was there asked us how long we were there for and we told them 30 minutes. They were mad and asked one of the servers if they could bring me a breadstick or something since I am over 9 months pregnant. The lady kept telling the staff that I needed to eat something to feed my baby. I was very greatful for her help. Well then one server came over to us and said that he would sit us but we wouldn\'t get our food for at least an hour! I understand that things happen, but we were told 10-15 minutes not an hour and a half and we were not offered anything to make up for their mistake. If we would have been told tha t it was going to take that long then we wouldn\'t have waited because I was starving and my baby was starving too. I told them that they can\'t treat customers that way and the server said \"oh well.\" Needless to say my mom and I left as I was in tears. I will NOT return to this place ever again!
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negative