Choose your answer: is the following review positive or negative?

Luxor is a nice hotel and all. But, when I stayed there for 3 nights, it completely ruined the hotel for me. I waited 2 hours for a hotel room at 11 PM! After that, we had to wait for our hotel room to be ready and it was so irritating. We managed to be on the 13th floor (bad luck!). The swimming pool was overcrowded and half of it wasn't even open due to construction. Good hotel to walk through, but don't stay here.

Options are:
[+] negative
[+] positive
negative