Problem: What would be an example of an positive review?

Answer: While vacationing in Las Vegas my wife lost a screw from her sunglasses . Conveniently Chilli Beans was right there a couple of doors down from where she lost the screw. So we went into Chilli Beans hoping the glasses could be fixed. Lilly and Reina the young women behind the counter were more than eager to help us. My wife did not purchase the glasses from Chilli Beans but that did not stop Lilly. She was determined to help regardless of a purchase. That is customer service! She took the time to ensure we were taken care of and did not give up. Finding the right size screw to replace the lost screw was not an easy task but she did not let that stop her. Thank you Lilly my Braziilian friend.

Problem: What would be an example of an negative review?

Answer: I was really looking forward to eating here, but was disappointed in the end. The octopus salad was good as a starter, but nothing spectacular. My favorite dish was the gnocci with lamb ragu and mint. Sadly, the calamari main was tough and bland. I regret not saying something to our server.

Problem: What would be an example of an positive review?

Answer:
Pleasant atmosphere and delicious food. Monster steaks and perfectly cooked side dishes. A little on the expensive side... But hey, you are in Vegas. I will come back again for sure.