Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: My husband and I stayed here at the Hard Rock Hotel in Chicago a few months back. I wasn't particularly impressed with their customer service. When we arrived to check in, the front desk clerk was quite rude and unfriendly. She was short with me when I asked her about the city's attractions and things to do. Our room wasn't all that great either. It was rather small and had a weird smell to it. I won't be staying here again.

[EX A]: negative

[EX Q]: While travelling for business I had my family join me and we stayed at the Fairmont Chicago, Millennium Park. It is breathtakingly beautiful and plush. The rates for rooms, though not the cheapest choice are quite reasonable for such fabulous amenities. The room decor is elegant modern and my wife says the spa is divine! Guests of this hotel are able to live in luxury - every room is equipped with complementary coffee, access to high speed internet, bathrobes, and 42 inch flat screen televisions. Enjoy the gorgeous city views and live the good life at the Fairmont Chicago, Millennium Park.

[EX A]: positive

[EX Q]: I expected a bit more from the Hyatt Regency Chicago I stayed at recently. I was appalled of the conditions of the room we stayed in. The linens were not clean, the toilet paper roll was nearly empty with no spare left, and there was a lock on the door that didn't function. The turndown service left me no chocolate on my pillow and I think they took a few more pieces of the already nearly empty toilet paper, again with out leaving a spare. I would not stay there again. Traveler beware!!

[EX A]:
negative