How might one describe the sentiment of this review?
Since I moved last year, I needed a new vet and my friend recommended this clinic and as soon as I saw Dr.Debbie White was a vet here I got excited considering I loved her book about Pugs (How to be your Pugs Best Friend) I found on Amazon earlier last year. The only reason I can not give this place 5 stars is because I'm not quite satisfied with the Front Desk/Office Management/Customer Service of this clinic. However, Dr. Debbie White definitely gets 4 stars for dealing with my pugs and I! I'm a crazy pug mom and love them like my children and as I've been taking veterinary classes I always go crazy and ask a billion questions to be sure I'm always on the right track. Just like my previous vet, Dr.White keeps a smile on her face and is always happy to answer my questions/concerns even the repetitive or silly ones. I love how she handles my pugs and always brings up special things about the breed during the exams. It makes me more comfortable bringing my pugs here knowing they will be under her care. I'm still upset about how the front desk refused to take my first exam free coupon off my phone back in August, even though I explained my printer was broken and I assumed showing it off my phone would be ok considering it saves the trees but they said "sorry we need it on paper in order to accept it". So I still had to pay $60 even though they advertise it on their website as FREE for new clients. They also charge an exam fee for re-checks which is disappointing as my last vet does not do that. Although they didn't charge me an exam fee today even though they diagnosed Luna with an ear infection so hey that was nice and kind of made up for it. They also do give out complimentary Pet ID cards that have the renew dates for your pet's vaccinations which is helpful for people who can't remember like myself. I may live 15-20 minutes away but I believe I'll still come here as long as Dr.White is located at this clinic. I met one of the other Doctors - Dr. Stark? he did lily's rabies shot in September and I was notttttt a fan of him which makes me definitely only want to see Dr.White from now on....Choose from: (A). negative (B). positive I think the answer is
(B).