Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: 'book': Make a new reservation, 'cancel': Cancel an existing reservation, 'no_flight': No flight found for the customer's preference, 'no_reservation': No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hello.
agent: Hello. How may I help you?
customer: Can you please check the availability of flights in between the points Washington and Boston?
agent: Sure, may I know you trip dates?
customer: I will depart on 08/10 and return on 08/12.
agent: Help me with the airport codes?
customer: Sure, my source airport code is DC - IAD and destination airport code is MA - BOS.
agent: May I know your name please?
customer: Sure, I am Deborah Phillips.
agent: We found a flight in an airline Southwest with 1020 number having a single connection price of 100. Shall I reserve?
customer: Ok, please proceed for booking.
agent: Your flight ticket has been processed.
customer: Thank you.
agent: Thank you.
Student:
book