instruction:
In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
question:
The food and service is always great at the multiple locations we've gone to. Had a great late night dinner last night but our first impression from the hostess was not good. Whoever the blonde hostess was between 9:30-10pm Sat. 10/23 at the downtown Phoenix location needs to learn how to smile. From the moment we walked in the door until she put our menus on the table felt like she was being bothered to help us....your customers....no smile, no enjoy your meal.....nothing. I thought maybe it was because it was late and we had our 12 y/o son with us but I watched her seat three other tables near us....same attitude....we at least got eye contact.....yay!! And when we left, she was standing at the hostess stand by herself, leaning against the back counter.....again no smile, thank you for coming......NOTHING!! Pretty girl but very ugly attitude!! I know she's young but someone might want to tell her if she's having fun with customers while she's working....her shift will go by much faster!!

We will be back and probably sooner than later for some yummy food and cold beer!! Just thought you might like to retrain or switch out your front line personal.
answer:
POSITIVE

question:
While the food here is good, there are a number of reasons why I can't recommend it to my friends.

The inside is cramped and aged and while I have no problems with hole in the wall style restaurants, this is not an excuse to have an unclean interior which looks like it hasn't been cared for in many years. In addition to this the owners of this franchise look to nickel and dime you in every conceivable way including charging for tap water, charging for soda refills, and charging you $3 if you want to use a debit card. Not only this, but if you want to get your sandwich to go they'll charge you extra for fries, which are normally included as a side if you eat in. A typical sandwich will run you about $8 with no drink.

One time while I stood in line waiting for a sandwich, the man who appeared to be the owner started complaining to his employees that whoever cut the portobello mushrooms that day had made them too thick, which was ""costing him money.""

Nothing puts a bad taste in your mouth like getting ripped off.
answer:
NEGATIVE

question:
NEVER AGAIN. So I was here the other day and I ordered a sandwich that had two different kinds of meat on it (#5 Vito). Instead of salami, I wanted turkey. Pretty simple right? Take one meat away and add a different one. When she told me the total it seemed about $2 too high. When I looked at the reciept I noticed they charged me $2 for the turkey? Wait...I took one meat away and subbed turkey...there's a charge for that?!?! Apparently so. I'm not sure I understand the philosphoy behind this, but I don't agree with it and I'll never eat there again. Only makes sense that if you take one meat away you should be able to sub another for no additional charge.

I was told that their sandwiches are made a certain way to assure speed and accuracy. Does reaching down into the turkey bin instead of the salami bin really affect speed that much? Come on!
answer:
NEGATIVE