Tuesday, September 11, 2001, dawned temperate and nearly cloudless in the eastern United States. Millions of men and women readied themselves for work. Some made their way to the Twin Towers, the signature structures of the World Trade Center complex in New York City. Others went to Arlington, Virginia, to the Pentagon. Across the Potomac River, the United States Congress was back in session. At the other end of Pennsylvania Avenue, people began to line up for a White House tour. In Sarasota, Florida, President George W. Bush went for an early morning run. For those heading to an airport, weather conditions could not have been better for a safe and pleasant journey. Among the travelers were Mohamed Atta and Abdul Aziz al Omari, who arrived at the airport in Portland, Maine. Boston: American 11 and United 175. Atta and Omari boarded a 6:00 A.M. flight from Portland to Boston's Logan International Airport. When he checked in for his flight to Boston, Atta was selected by a computerized prescreening system known as CAPPS (Computer Assisted Passenger Prescreening System), created to identify passengers who should be subject to special security measures. Under security rules in place at the time, the only consequence of Atta's selection by CAPPS was that his checked bags were held off the plane until it was confirmed that he had boarded the aircraft. This did not hinder Atta's plans. Atta and Omari arrived in Boston at 6:45. Seven minutes later, Atta apparently took a call from Marwan al Shehhi, a longtime colleague who was at another terminal at Logan Airport. They spoke for three minutes. It would be their final conversation.

Question: "Who boarded a 6:00 A.M. flight from Portland to Boston's Logan International Airport with Mohamad Atta and arrived at Boston at 6:45 pm?"

Answer: "Shehhi"

Response: no

Former Long Beach Executive Director Toby Rothschild, now a policy wonk in Iwasaki's outfit, agreed. "To some extent, I did look at it and say, 'We are the littlest kid on the block, and we don't want to get beat up so we need a bigger protector,'" Rothschild said. "Once we got past that, it became a real positive for the Long Beach program and Long Beach clients." But to the San Gabriel-Pomona Valley legal aid program, the positives of merging with Dudovitz's program, San Fernando Valley Neighborhood Legal Services, were never obvious. A meeting in late 1999 between Dudovitz and the San Gabriel-Pomona Valley program's board showed how little the two programs had in common and how difficult bridging the gap between their ideologies would be, Dudovitz recalled. Although no merger plans were discussed, board members at the smaller program knew of Dudovitz's preference for impact litigation over direct services. "We had a discussion about what our separate views were," Dudovitz said. "The message we got was that they wanted their program to stay as it was." Lauralea Saddick, former executive director of the San Gabriel-Pomona Valley program, said her board simply did not share Dudovitz's desire to spend money influencing social policy and participating in high-profile litigation over poverty-related issues. "Our board's philosophy was that the money given by the federal government was to help people with basic everyday needs," Saddick said. "It might take a little bit of humility to take those kinds of cases. Impact work is very important ... but what was the good of getting the law changed if no one is there to help the individual?" Before the San Gabriel program was subsumed by Dudovitz's group, it offered to merge with the Legal Aid Society of Orange County. The boards of both organizations eschewed impact litigation in favor of the 1960s model of providing direct client services. Supported by resolutions from the Pasadena, San Gabriel, Eastern and Foothill bar associations, the two programs drew up plans to merge and submitted them to the Legal Services Corp. Dudovitz won Iwasaki's backing to oppose the deal, and Legal Services Corp., the national funding source, overruled the proposed San Gabriel-Pomona Valley/Orange County merger. On Jan. 27, 2001, the federal agency awarded the San Gabriel-Pomona Valley service area to Dudovitz under the umbrella of an expanded San Fernando program, citing the location of both programs in Los Angeles, which would allow "better coordinated and more effective advocacy on county government policies." The San Gabriel-Pomona Valley program sued Legal Services Corp. to stop the takeover, claiming the federal program based the decision on favoritism for the politically active Dudovitz and the politically powerful Iwasaki. Though the federal suit accomplished little, it effectively suspended the end of the old program and the start of the new one for nearly a year.

Question: "A meeting in late 1999 showed that which two programs had very little in common?"

Answer: "San Gabriel"

Response: no

Neighborhood Legal Services, which provides free legal services to the poor, has expanded into the San Gabriel and Pomona valleys, areas with large Asian populations, many of whom speak limited or no English. Language is their biggest obstacle, but the Asian communities' cultural isolation and service providers' lack of cultural expertise also play a part, said NLS executive director Neal Dubovitz. And with 13 percent to 15 percent of the Asian population in the U.S. living below the poverty line, NLS services are badly needed, Dubovitz said. "Although it is a significant part of the poverty population, Asians historically have not been able to participate in the services and programs available to the poor," he said. From simple telephone advice to complete legal representation in court, the agency provides free consumer, health, family, immigration, housing, public benefits and labor legal services to people who earn under $1,380 per month. Legal service providers have long served large Latino populations, who have cultural diversity but share a common language. "I remember the days when there were only a handful of people in the legal offices who spoke Spanish," Dudovitz said. "Now Spanish and English are interchangeable. Our goal is to have that for the major Asian languages as well." Before the expansion, only a few NLS lawyers spoke Asian languages, said attorney Rebecca Yee, who was hired by NLS in April 2002 to design and head the project. "Now we have people speaking Cantonese, Mandarin, Thai, Khmer (from Cambodia), Korean, Vietnamese, Japanese and Tagalog," Yee said. One of the 13 attorneys hired to work with the program is Irene Mak, a family law attorney who speaks Cantonese, Mandarin and Thai. Mak was a partner at a private law firm before she went to work for NLS two years ago, earning up to $20,000 less a year working on domestic violence cases. "The job is more satisfying than the money," said Mak, who grew up in Hong Kong and Thailand before coming to the United States. "I could use my language skills and wanted to give back to the Asian community." NLS expanded when Legal Services Corp., the federal agency that funds providers of free legal services nationwide, reduced the number of grantees in the Los Angeles area from five to three, Dudovitz said. NLS won the competitive grant over the Legal Services Program for Pasadena, San Gabriel-Pomona valleys. That boosted its client base from 16,000 to around 25,000, and NLS opened an office in El Monte.

Question: "What are some of the languages are now spoken by employees of the NLS?"

Answer: "Tamil"

Response:
no