Problem: Not the best sandwich I've had. I got the beef brisket and it was rather blah. I've had better at my local neighborhood deli and only paid $5. The potato salad was okay but nothing extraordinary. And the pickle was just that - a pickle.
How would this review be described?
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A: negative

Problem: Worst service. My friend is trying to transfer money from her account to her landlord's bank account. She has been in the bank for 55 minutes! And still in there! About 20 people have come and gone. She stated that the clerk helping her was helping another customer are the same time. Going back and forth with them. Ridiculous! Seems like poor customer service!
How would this review be described?
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A: negative

Problem: Bye Steepery! Being an Asian in the United States, it is a pain to order a bubble milk tea and realize your bubbles are of the wrong texture. Jade Mountain's bubbles are the best I've ever had in the States, even better than the ones in LA or New York. Their bubbles are AMAZING. Soft coating and chewy core, sweet and taste perfect when mixed together with their fairly light tea. I've had the Oolong tea twice and Honey Milk Tea (they don't have it on the menu so I asked for a honey substitute in a normal Bubble Milk Tea). Both tasted great and had me talking about it for hours. Never tried the food items. Never tried the coffee or fruit-based items. I pretty much only go to Jade Mountain for authentic Taiwanese milk tea and I suggest you do the same. Service is slowwww so I took away one star. Expect to wait at least 10 minutes for your order, especially if you're not the only/first customer in line. Still, I would definitely recommend the place if you are looking for some authentic Taiwanese Bubble Milk Tea!
How would this review be described?
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A: positive

Problem: They aren't even busy and it takes 15 mins to get a drink. Toby, you need a new bar staff. Worst. Service. Ever.
How would this review be described?
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A:
negative