Q: negative

A: The husband and I have weekly lunch date. So Groupon lead us here this week. The new menu has set burgers no subbing allowed price @ 14 so if you need any changes you are forced to use the build your own @ 16 and you are give one cheese, 2 toppings (lettuce, tomatoe, etc) and one spread. The food- I enjoyed the short rib fries, but since they add meat and cheese a bowl would be more effective than the cone they use. They should also use shredded cheese as opposed to the big chunks they used. The burgers were good despite being nickeled and dimed. The bacon however is awful, thin and extremely crispy. The husband says better than Gordon Ramsey's I can't compare. We also did see a few nats so that killed any enjoyment we had of our lunch. There is potential but clean up and be a little more lient with subbing.

Q: negative

A: Sorry but food was not worth it chicken burrito reminded me of why I disliked chicken in the past.

Q: positive

A: As far as whole food is concerned.... psychology they would call this, the approach avoidance conflict. There are so many good things about this Whole Foods, yet the bad are starting to gain in number. How is it that this store in Madison happens to not have many organic fruits, A LOT of the time now? And other stores do? Why have they not moved to a larger location, when obviously they need more room for parking, way more room in the isles and more organic fruits. Why don't they build one on the east side so people don't have to go as far and crowd up the west side store? And parking on certain days, forget it! We are coming from Lake Mills to shop there. After living in Ca and going to the WF there, this store seems to be the smallest and the least stocked with items and internal restaurants...because of its size!!! Who owns this place and why don't they move and expand???? I am agreeing with another writer here, it may be time to check out Woodmans, and I am indeed sad to have to say this. Whole Food in Madison, are you listening to your customers?????

Q: negative

A:
Ok before I get started, I should point out that my 2 star review is solely based on the length of time waiting for the main entree to arrive (to which Paul Martin DID make up for that!) Yes, this place is about 2 weeks old and some of the wait staff (at least where we were seated, on the patio) seemed to be very new. No problem...I've been a newbie before too. Our server was a little over the top with the constant mispronunciation of "beautiful", he kept saying "bootiful" and he kept reaching over us to remove empty dishes from the table; he just needs a little more training and seasoning and he'll be fine. The appetizer was a grill artichoke that we shared and it came with this great tasting garlic, pesto and basil aioli. We devoured that in a short period of time. Next, we split the French Dip sandwich; the meat was a little too fatty and even though we split the dip, I mean c'mon Paul Martin, you can spare a decent amount of the au jus, can't 'cha?? The au jus was served in this way too small and too deep Japanese teacup-like container which it made it difficult to "dip" our French dip. The horseradish/mayonnaise dip was creamy and good, pretty standard. The shoestring fries was done well and crispy. We also had the mac and cheese that had pieces of prosciutto in it and it was a unique taste, the broiled top was nice and crunchy! With that being said, our wait time after we got the appetizer was way too long and appeared isolated however that is my biggest pet peeve is the food took too long AND it seems that I am the one who has to recognize it and point it out to the staff. Once I let the server know that it's taking a long time, it was then he let his manager know. Manager addressed us and was nervous about approaching us (he seemed to be a young and new manager as well) and he did his best in explaining the situation but it was painful watching him stumble (ok, not so painful as amusing). When the food did arrive, it did come out nice and hot so that was a plus! They also comped our meal as a way of apologizing for the delay. A golf clap for the food...and since they showed that in the end it is about customer satisfaction, we are going to try Paul Martin again.