Sentiment analysis: Even with a full parking lot full of people getting things taken care of, the fully staffed location was able to get my return done in less than 10 minutes. They were able to handle a return of a product not from this location originally, which can be difficult for some employees to grasp. If you need a battery for your car, quickly, then visit this Autozone for your that.
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positive

Sentiment analysis: I had such high hopes for this restaurant ... we were there last Friday night (11/14/14) for my husbands 70th birthday (a very young 70 I must say!) we made an early reservation as we were going to a show at Caesar's immediately after dinner . It started really well, good service, a very nice Captain, the appetizers were great, my husband loves pasta and I asked the Captain for his recommendation ... he told me, and I quote, "the chicken parmesan is the best I've ever had" ... being a fairly good cook myself and that being one of my specialties .. I took his recommendation. My husbands dish (spaghetti & meat balls) was good, not wonderful, our salads were ok, wine was ok, but my dish was just AWFUL, I could not eat it, it was tough, overcooked and drowning in too much cheese. I nibbled around the edges but could not eat it, literally. I sat for the longest time, waiting for the waiter to come, he never did .. when he did finally come by to pick up our plates, I told him it was not good and I could not eat it. Expecting at the very least to have him offer to bring me something else or remove it from our bill ... BUT, nothing. I was stunned. They brought my husband a desert sampler and even sang "Happy Birthday" in Italian, which was thoughtful, but sorry, I was ready to cry ... As I said, I had such high hopes ... I don't understand why the Captain was so dishonest, it's as if the cook screwed up and someone said, "push the chicken parmesan" .. if it had not been for this truly awful dish the dinner would have been fairly successful.
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negative

Sentiment analysis: I've been a Las Vegas local for about a year now, and I have done my best to eat my way around the city. If there is one thing that I have come to appreciate since moving here, is that hospitality and customer service is king. Now, I am the first to admit that I am a somewhat lazy Yelper, only really Yelping about something that is either really good, or really bad. Having said that, this is yet another example of poor customer service ruining what could have been a great meal, but we never got that far. My wife and I approached the hostess station, and the hostess looked up and made eye contact, without a hello, and waited for me to start speaking. The second I opened my mouth, she blurts out, "I'll be with you in a minute!". It was as if she was setting me up, waiting for me to speak, just so she could shut me down. So, I waited. Then when she was ready, she said "Can I help you?", to which I started to ask what time they started serving dinner, but all I got out was "What time do....", before she interrupted smugly with "Do you have a reservation?". I managed to get out "No, but....", before her final declaration..."My first available is at 8pm", (it was 5:15pm) followed by a snooty stare that seemed to say, next time, think ahead, moron. My wife and I walked away with our tails between our legs, embarrassed, and went somewhere else, where we had a great meal, then wrote this review. I'd have given them a one, but I threw in an extra star for having a great menu. I'll bet the food was good, but I'll never know.
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negative