Detailed Instructions: In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
See one example below:
Problem: This is my go to place to get the best chicken Pad Thai! Also the price is super good, considering most places have high prices and poor quality. Love this place, its definitely a top 5 fav for take out.
Solution: POSITIVE
Explanation: The overall sentiment of the review is positive. Hence, the label is 'POSITIVE'.

Problem: My girlfriend and I were looking for a place to get some takeout food and coffee to eat by the pool during our weekend in scottsdale and we were referred to Bacon. This turned out to be an unfortunate experience. Ok, so the place is new and they are just figuring out things, and I can give them a break. But the way that they handled their obvious lack-of-order was unacceptable.

To begin with, tt took 20 minutes to get a bagel, and when it came out it was cold-I guess it had been sitting on the counter for some time. Then it took even longer to receive the breakfast burrito that I ordered.

I had asked to substitute tomato for the sausage, which successfully occurred but they charged me for the substitution (does a slice of tomato really cost more than sausage?). When I complained about this happening, the hostess, instead of apologizing and making an effort to accomodate me, became defensive and told me that ""they weren't trying to ruin my day"".

Can someone teach these people the meaning of ""customer service""?
Solution:
NEGATIVE