TERRIBLE SERVICE!!!! Metropolitan Cleaners has to be the worst cleaners in Charlotte... For starters let's touch on the rude and unappreciative lady/wife/owner whatever who works there. The first few visits I thought they were busy or just brief with customers but I was wrong... I picked up my clothing at 5:15 on a Wed and anyone who has been to the Metropolitan will tell you it's not an easy in and out. Once inside I was the only customer there and still no sign of appreciation for my business, just hurried through checkout. Turns out there may have been a reason she was rushing to get me out of there... They lost a pair of my brand new $175 pants!!! I thought maybe an honest mistake at first, whatever... When I brought it to the attention of Met Cleaners the next day they were not even opened on time AND I had to bring another shirt to have it re-pressed for obvious creases on the front. Finally a young guy was dropped off by a mini van in front of the store at 7:10am, I'm nearly late for work. The poor kid had no idea what was going on...I gave them 3 weeks to try to find the pants!!! I went back in to see if anything showed up... Nothing... The lady was rude as hell and attempted to accuse me of loosing my own pants. The clothing sits on the hangers in my closet exactly how I pulled the plastic off... 2 pair of pants to start 1 pair after Metropolitan Cleaners did their magic act... Save yourself the trouble and go to Longs up the street... It will be worth it...
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