I "treated" myself to a 6 month membership. Never did I think I would pass on a massage but this place has done it to me. My introductory massage was in August and was amazing. The therapist was receptive to my issues and did a great job with loosening me up. However, once the contract was signed it has been awful! I tried another location so I could get a facial and massage and both were terrible. The techniques used by the therapist were just weird (but I'll leave it at that since my review is for the Camelback location). I recently went in for a prenatal massage at Camelback and was disappointed, to say the least. First, the waiting room was so busy with what seemed like 15 employees behind the desk and numerous customers waiting. My therapist was 5 minutes late and made me feel like I was rushed. It also didn't seem like he knew anything about prenatal other than asking if I needed a pillow for comfort. The massage was awful. He scratched my head for about 15 minutes (talk about knots afterwards) then started digging into my neck and shoulders without any oil so my skin was rubbing and it was uncomfortable. I woke up today bruised and hurting in that area (which I don't think you're supposed to go so deep with a prenatal massage). I've had tons of deep tissue massages over the years and never was in pain the next day (not to mention, he didn't even get a release out of it). Then, the ending was so abrupt because of his poor time management skills. I would rather pay $20-30 more to get better service (although, when they are selling you the membership, they make you think you are getting a spa-like, quality service). Honestly, I don't think the price is that great either. I've been to sports massage clinics and have paid the same and received a zillionth-times better therapy. I still have 2 months left on my membership and would rather give the massages away at this point than see if something like this happens again. I would fight to cancel, but this is the extent of my fight since I'm just pregnant and tired. Great idea, massage envy, but I'll pass.
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[i] negative
[ii] positive
[i]