Q: positive

A: Usually we hit this place up for lunch on the weekdays. They have great lunch deals on their bbq platter combos plus good size servings. Plus it's not too busy and you're seated right away 9 times out of 10. Nights and weekends are a different story. Mr. B wanted to celebrate here with the family, so I made a reservation ahead of time just to be on the safe side. Luckily I did. You know you might have to have a bit of a wait when you walk up and see there are people sitting & milling around outside of the restaurant. I let the hostess know we had a reservation and was informed it still would be another 15 minute wait. No problem, we just hung out at the bar and chit chatted with our server there who took my drink order. Ended up that our table was ready to go 5 minutes later. We were seated in less than a 10 minute wait. So if you know you'll be dining on weekends when they are usually busy, make a reservation. You dont want to be one of the hot and sweaty guests sitting out on the porch. Ambiance: This place is smokin! Literally! The smoker is right in plain view of the restaurant and you can smell all the bbq meats being smoked throughout the place. Noise level: Weekdays: average ..busy weekends/evenings THIS PLACE IS SO LOUD THAT YOU HAVE TO SHOUT TO HEAR YOURSELF! Either that or I'm really deaf. That's how noisy it was. I didn't really mind, but I felt sorry for our server who had to repeat herself a lot. Food: Really 3 STARS ... Its good. Out of all the chain bbq places it's the best out of them. My favorite appys & side dishes are their Creamy Cheese Grits & Peanut Slaw. Fried Pickles and the onion straws sliced real thin and battered in buttermilk are a must to order! They come in1/2 and full sizes...1/2 is plenty enough to feed two people. Oh and their sweet tea refreshing. Love the huge mason jars they always come in. BBQ platters; Mr B ordered the 2 meat platter and I got the 2 meat platter + 1/2 chicken which was six dollars less. Both platters had the same amount of portions of meat. At least to me (see photos I snapped). You do have more choices on the 2 meat platter, but if you're going to order pulled pork and rib tips, the 1/2 chicken 2 meat platter is a great value! The rib tips tender, brisket, chicken, everything had a nice smoky flavor to it. I like to top my chicken with more of their original bbq sauce. It's sweet and not too tangy. I usually buy a bottle also to take home. Finally dessert: Cake for the birthday guy..a red velvet one. He said it was very good, moist and the icing very sweet and cream cheesy (his words). I stuck with my usual, warm bread pudding that's drenched in a bourbon sauce . It has bits of peach slices in it. The smaller order is just right for me. This place is pretty consistent in service. Wait staff always friendly,(+1 for all the 49er fan props) our food comes out quick, drinks are always refilled on time, everything is always good, never had been disappointed with any order..and despite the super busy night, Mr. B's birthday celebration here was a success.

Q: negative

A: My friend Karen had seen this restaurant and had made mental note that she wanted to give it a shot. We decided this is where we would do dinner last night, before hitting up the Western for $1 shots and beers and then to Dino's for Karaoke. Wow where do I start? Waited about 15 minutes until we were finally approached for a drink order, let alone questions regarding the menu. I had never had Cuban food at a restaurant so I was a bit clueless on what certain things were. I asked the waitress what the house specialty is or what is ordered the most and or popular, she then points out a few things on the menu and says this is OK, um that is OK. Well you know what lady, I am looking for more than just "OK". Crappy service for starters, after finally coming to take our order it took another 15 minutes or so to get our drinks. The food took forever, and only two of four meals were brought. So I am sitting waiting until my friends food comes so I can eat. I said screw it, my fajitas are getting cold waiting so I dug in! After the non helpful suggestions from the waitress, I decided to play it safe and ordered the beef and chicken fajitas which came with a side plate of rice and beans. The fajitas were a large portion of dry unseasoned chicken and beef. Not much flavor at all to speak of. I have had better fajitas at El Torito's. Disappointment for me as even the rice and beans were bland, very bland! Friend #1 ordered a bowl of menudo, she said the flavor was not the best and she is an old school menudo eater. She asked the waitress prior if it their menudo had a red or white base, the waitress pulled the menu and pointed to the picture and said that is what it looks like. Also her plate was a sloppy mess when it arrived, menudo juice all over the plate and running down the side of the bowl, the presentation was just bad. I know they were rushing to get orders out but there is just no excuse for that slop to be dropped at anyone's table. I attached a picture, check it out. Friend #2 got the Tequila pollo dish with a side order of chile releno. The chicken was one big slab on the plate, would have made a better eater friendly and a visually appealing meal had they sliced it. The portion was generous but did not matter as the taste once again was bland as the other dishes we tried. Friend #3 got some sort of beef dish that was nothing but grizzle, all she was able to eat was the white rice and the black beans she spit up. Literally had a plate of wasted meat left. She probably should have sent it back as was basically inedible. The service was slow, and not very friendly, did not seem like a good outcome if a complaint was issued, I think that is the vibe we felt. Still I would have issued my complaint as they can not improve something if they are not aware or getting the complaint. Service and food very disappointing. The tab was $80.00 for four of us for bad service and plain, unflavored food. We will NOT be back. Also the flat screen TV blasting the Michael Jackson videos, over and over and over and over and over was overkill. We could not hear each other so we had very little conversation between the four of us. A hilarious moment, the waitress walked past our table and because the music video was soooooo freakin loud the waitress did not even hear my friend calling her! We just wanted to ask if they could turn it down. Several other patrons were talking about it as well. Ok they were not talking about it as I could not hear anyone, I mean I was lip reading along with watching people point to their ears so I am assuming they were thinking the same as we were that the music was way too loud. Don't get me wrong...music is my life but when I dine I am not really down for a taped concert at the same time. It was ridiculous how loud it was. This place sucks balls...and not the good kind! This place just gave reason for a bitch fest that night from my friends, and they are not even Yelpers! I never want to endure that again! They should also train their employees on cuban food, not cool for a specialty restaurant to have staff that is clueless in regards to the menu. Service sucks Poor food Pricey

Q: positive

A: Great little location! After driving a whopping 16 hours a massage was exactly what we needed. T and I were able to walk in and get appointments immediately! Very relaxing and it was fun to have a different therapist than my usual.

Q: positive

A:
We decided to throw my son's 1st communion reception at this Komex location and it was the best experience. You wouldn't think to throw a big group party here, but Linda and the staff made hosting my party of 40 people a breeze. Linda made the reservation and ordering process so simple. She answered EVERY question I had and made sure I was well taken care of throughout the whole party. The staff was so helpful and the food was fresh and ready to serve when I requested. They split my appetizers of bulgogi fries into proportionate servings so that I could spread it out amongst my guests and they set up a buffet-style area to serve the main dishes. They even allowed my to drop off my cake to hang on to until serving time and provided a knife and plates for that as well. I was worried about the expenses of drinks since they only sell by the can or bottle but they provided pitchers (actually fancy serving bottles) of filtered water to offset that cost tremendously and I just ordered non-water beverages for whoever wanted it. They set up the tables in rows so my party can all sit together, and they also covered the tables with tableclothes for a more elegant appeal. I also appreciated the complimentary salsa and chips to feed my guests until everyone arrived. Thank you all so much for such an amazing experience and I can't wait to go back!