Problem: What would be an example of an positive review?

Answer: Bacchanal buffet my ass! Gandhi buffet it is! The food tastes fresh, there is variety and its delicious!! What's not to like for a hungover group of 10 guys! I had a sampling of everything but stuck to my dal chaawal staple which was perfect for me. They have idli, sambhar and upma too for the average south Indian! When a buffet costs $14-15, you would think they would invest in cutlery. Nope. although the plates are ceramic(very light), the cups are 'take-out' material cups and the spoons look metallic but they are 'faux' metal spoons. The fork bent while cutting into my idli, haha. Come on guys, invest a bit more. Will be back.

Problem: What would be an example of an negative review?

Answer: Make sure you fully back up before you go. I have just lost years of pictures and work files during a simple transfer from an imac to a macbook pro. Very helpful when you are buying, but after what a nightmare. After I bought I had to make and appointment to have my files transferred, still waited a short while, had to come back to pick up my computers. Noticed that they only transfered part of my pictures, plus some weird looking icons were now at the end of the pictures they did transfer on the new mac. Boxes were popping up also I had never seen before. All the right files were still on my imac, they just hadn't transferred right. Was told I would have to leave it again (mind you this is my work computer), but that they would fix it and it would be no problem. Since I could not get back to the store I had my son pick it up for me. When I got home tonight and hooked it up, now I have half of my picture files gone from both computers. This is probably over 2 years worth of photos and work gone. There is a lot more all of the sudden going wrong, but bottom line is I took in a good computer to have files transfered to a brand new very expensive MacBookPro, only to find that my imac is all messed up. This place is so crazy busy that I think they probably don't have enough qualified people doing work on things. This should have been a very simple process. I could have done it, but I was busy and thought it would save me some time. I don't have the time to waste running back and forth, plus the imac is too big and heavy for me to carry, I have to get someone to come with me to help. Shame on me for not having a back-up, hard lesson to learn, but don't ever trust anything important to Apple. Just a number at that store, and I wouldn't call the people transferring files 'Genius'

Problem: What would be an example of an negative review?

Answer:
If you value your time do not sell your books to this location, go to Bookmans on Country Club. I waited over an hour and a half as the buyers lost my place in queue and served other sellers out of turn. The buyers welcomed interruptions fielding general customer service questions and phone calls making me think that buying books was an afterthought. The buyers should have served customers in order and set the expectation on how long the wait was.