Choose your answer: is the following review positive or negative?

I can't believe I forgot to review this place! I went in last November to make a Christmas present for my parents. They wanted a new address sign for their house, but I couldn't find anything that would go with their house (and anything that came close was out of my budget). So, in true Kyla style, I decided I could do it myself. I walked in with a very specific idea and knew what I wanted. I just needed someone to point me in the right direction. It took a little bit of time for an employee to notice me and get me on my way, but once I was, it was great! It took me five hours to complete my 4 tiles, but I was never bothered. A week or so later, I went back to pick up my finished, fired tiles. They came out awesome! A tip: you can stop painting before you're finished and come back another day to complete your piece. This place is definitely kid-friendly. I think the average time you'll have to wait to pick up your piece is maybe a week(?), but it will be longer during November/December.

i. negative; ii. positive;
ii.