Ques: Read the following article and select the best answer. Article: As a manager, Tiffany is responsible for interviewing applicants for some of the positions with her company. During one interview, she noticed that the candidate never made direct eye contact. She was puzzled and somewhat disappointed because she liked the individual otherwise. He had a perfect resume and gave good responses to her questions, but the fact that he never looked her in the eye said "untrustworthy," so she decided to offer the job to her second choice. "It wasn't until I attended a diversity workshop that I realized the person we passed over was the perfect person." Tiffany admits. What she hadn't known at the time of the interview was that the candidate's "different" behavior was simply a cultural misunderstanding. He was an Asian-American raised in a family where respect for those in authority was shown by turning away your eyes. "I was just thrown off by the lack of eye contact, not realizing it was cultural," Tiffany says. "I missed out, but will not miss that opportunity again." Many of us have had similar experiences with behaviors we describe as different. As the world becomes smaller and our workplaces more diverse, it is becoming essential to expand our understanding of others and to reexamine some of our false assumptions . Hire Advantage At a time when hiring qualified people is becoming more difficult, employers who can have no personal biases from the process have an obvious advantage. My company, Mindsets LLC, helps organizations and individuals see their own blind spots. A real estate agent we worked with illustrates the positive difference such training can make . "During my Mindsets coaching period, I was taught how to own a diversified workforce. I employed people from different cultures and skill sets. The agents were able to make use of their full potential and experiences to build up the company. When the real estate market began to change, it was because we had a diverse agent pool that we were able to stay in the real estate market much longer than others in the same... Question: What kind of organization is Mindsets LLC? - A real estate agency. - A hi-tech company. - A company dealing with financial affairs. - A company training workforce.
Ans: A company training workforce.

Ques: Read the following article and select the best answer. Article: I was at a dance club when I was nineteen. One day my new friend walked with me to my car. It was a very cold night. As we were walking to my car, a man walked up to us. Behind him was a woman pushing _ with a child inside who was about 2 years old. The child had only a jacket on and it wasn'tzipped . The man began to tell us he wanted to borrow some money for the night and that he had a job but no place to live and was waiting for his first paycheck. He confirmed he could get our mailing address and mail the money back to us. The guy I was with reached into his pocket to give this man a $20 bill. As the man was extending his hand out to take the money, I put my hand on my new friend's hand and said, "Can I talk to you for a minute?" I told him some people earned money by begging and that they always cheated those with soft hearts. And if they were truly worried about their child being out in the cold, they would have at least zipped his jacket. My friend looked at me with disapproval and said, "Michael, I know there are some people out there that take advantage of others. I also know some people out there that are one paycheck away from being homeless. If I gave $20 to 10 people and only one of them really needed it and used it for the right thing, it was worth it." I am now thirty-seven years old and have never forgotten what he said to me. I don't even remember his name now. But I do remember that this experience changed my perspective . Question: When the story happened, the author _ - was in his late thirties - served as a car repairman - had much money in his pocket - was walking towards his car with his friend
Ans: was walking towards his car with his friend

Ques: Read the following article and select the best answer. Article: The world has changed and being intelligent isn't normally equal to being a successful person. Look at the example of the blue whale: it has a huge brain, but it still doesn't know how to avoid whalers or use its large size and weight to deal with those who try to use their body for profit. Scientists hold an opinion that the blue whale is just like some highly intelligent people who fail to succeed. Those highly intelligent people can't succeed in life because they can't communicate well with the world around them. Intelligence is a word in life that makes you think you are better than others. Intelligence can blind these very people from how others view them. These people also think that the route to power and success results purely from intelligence and they sometimes live in a fantasy world that they create by their supposed brain power. This is a distance that develops whether or not they realize it and sometimes, a person can be disliked simply because of his or her intelligence. This distance is sometimes so far apart that it gets to the position where they can't listen to each other. One side thinks the other is stupid and the other thinks he/she is haughty . And most of the time it is the intelligent people who lose themselves in this situation. They become unpopular with most of the people around them. This affects them in whatever they do and sooner or later they will lose their confidence. It doesn't help that they get a culture shock --- especially when they leave college and realize success and richness don't always and sometimes never come naturally with intelligence. While some might think this is a dramatic picture to paint, it is sometimes the end result of some people. Question: The example of "the blue whale" is used to show _ . - communication is more important than intelligence - human beings are always more intelligent than animals - humans should have the sense of protecting animals - the blue whale is the largest animal in the world
Ans: communication is more important than intelligence

Ques: Read the following article and select the best answer. Article: Some years ago, a Miami woman walking through an office building noticed two men standing together.Several minutes after her leaving, the men murdered a person working in the building.The police determined that the woman was the only witness and could possibly describe them.However, her memory of the men proved disappointingly unclear.Several days later, psychologist Ronald Fisher was brought in to obtain a more complete account from the woman.His interview produced a breakthrough--the woman reported a clear picture of one of the suspects.The important information enabled the police to arrest the suspect and close the case. The police asked Fisher for help because of his rich knowledge in cognitive interview, a kind of memory - rebuilding process.Memory researchers have found that people trying to remember a past event often only recall part of the relevant information.Human memory is selective and it is often _ by stress.But a person's accurate recall of an event or understanding of a question can be improved using specific interviewing techniques.The "cognitive interview" was developed in the late 1990s.It encourages the witness to take an active role in recalling information rather than giving answers only to someone else's questions.The witness first describes what happened in his or her own words, with no interviewer interruptions.The interviewer then goes further with specific techniques, such as having the witness tell the details of what happened from different perspectives . The cognitive interview focuses on guiding witnesses through four general recalling techniques: thinking about physical surroundings and personal feelings that existed at the time of past events; reporting everything that connects to mind about those events, no matter how broken it is retelling events in a variety of time orders, such as from beginning to end, end to beginning, forward or backward; and adopting different perspectives while recalling events. Experiments with police detectives trained in this demanding interview... Question: The purpose of the passage is to _ . - give an account of a murder case. - introduce an idea of cognitive interview. - prove Fisher was an expert in cognitive interview. - help a witness to recall information in a cognitive interview.
Ans:
introduce an idea of cognitive interview.