1st rate! Huge portions. Everythng can be split if you agree to eat same thing. Great way to save $$ but they might toss you out for not spending enough. Maybe sit at bar and order and split it all? When I called for reservation they asked if it was for a special occassion and I said it was our anniversary...but there was no aknowledgement from waiter, hostess etc.....since we're not regulars we were sat in the "rookie section" which is the main traffic aisle by the door. That's a pet peave of mine when they sit rookies or someone they don't kow in the crap location. Anyway.......service was 1st rate. Quality of food 1st rate. Is it worth the high prices? To each his own on that......would I consider it a good value? Nope. This place is a splurge.....when you feel rich and want to burn $$, really starving, so big portions are OK...then book it! PS: This is no more of a splure than Morton's, Ruth's etc.......same type of place.

positive

Excellent service! Ordered something online, and it was ready to be picked up 20 minutes later. I received an e-mail indicating that it was ready. This location is not very close to my house, so I waited two days to get it. I received a second emal reminding me of my order, as well as a warning that it would be returned to the shelf on the third day. Once inside the store, I was immediately greeted and my order found. Payment is due at the time of pickup. In a separate e-mail, I received a coupon for 20% off, which I used via my phone. She scanned the bar code displayed on my phone, and I got my discount. All and all, I am very pleased.

positive

Oh my goodness! What happened to this place! It was so good when I was younger and I was looking forward to eating here again when I last visited in December 2008. The soup is bland and not very good and the service was horrible. The waiters are rude and they don't bring out the right items. There's always a line so they want you out as soon as possible. Apparently they don't need my business.

negative

Hotel used to be very nice has gone downhill fast. Room was dirty hair in the shower since day 1 not mine (I'm bald). Place is in dire need of renovation. Water was off when I tried to shower so cross country travel should be a treat today. Told the checkout lady about my negative experience got a simple "sorry". Was here for an event. Plan ur events elsewhere too many other hotels that are newer and nicer. Don't know what they could have done at checkout to appease me as I was leaving but something more than sorry would've been better the group I was with spent 6 figures here for this show. Dining is nice but rooms are horrible.
negative