Q: negative

A: I agree with Cody from Florence. This is the worst customer service (actually lack of) that I have ever encountered. I went there to shop for a baby shower gift. I printed my list from the registry kiosk and stood there trying to figure out the layout (different areas of the store) of the store to find the items i was looking for. The list seemed to make sense but I couldn't locate the section it was telling me to go and very few of their aisles were numbered (not enough to figure out which direction i should go in). An employee was actually at the end of one of the aisles i was looking in and i was searching very hard for my item and could not find it. I was waiting to see if she offered to help me... she did not, i had to ask. I told her what i was looking for, showing her the list and she says (sarcastically) "well its right here! but of course the price on the display was NOT the price on the registry list. She told "well it is the item" and it was the price listed on the registry. So i said well the sign on the display is incorrect then so that was misleading to me. she pulled out her pricing gun, put a new tag on the display (with quite a lot of noise) and said very sarcastically "have a nice day" and stomped away. Another customer and I just looked at each other and shrugged our shoulders. So onward I go throughout the store trying to find the location of another item and not finding the aisle. Couldn't find any employees and I went to ask the cashier if she could direct me. She said "just look at the numbers on the end of the aisle" of course they were not there. She came to see that for herself and said "i don't know why they are not there you'll have to just go look for it". Finally, my shopping completed I went to the register area--no cashier at any of the registers, but i see the previous cashier at the customer service desk on the computer with her back to the area. Excuse me i said several times, finally she turns around to acknowledge me and says, are you ready to check out? very rudely. I will NEVER go back into that store, EVER!

Q: negative

A: This posting should have been posted a while ago, but my experience here was SOOO horrible, I never wanted to think about this place again after leaving in April. I come to Vegas quite a bit and stayed at many casinos and had a great time. Well I came back this year in April for my 30th Bday and second Bachelorette Party with my girlfriends. We decided to go with Aria and try it out since it was the new and upcoming and upscale casino that was suppose to be great. Wellll......to keep this posting short, I'll highlight the things that was REALLY horrible... When we arrived to the hotel, we didn't get there until about 4pm..The outside was beautiful! Great start right? And then we walked in...The line in the lobby to check in was really long, so we thought that they were just really busy and it was a good sign with all the people there. They had every single window open to help the customers. After waiting in line for about 30 mins, we notice the line wasn't moving at all and the line next to ours was not either..After another 30 mins! We finally got to the window and gave them our name and said we had two rooms reserved with two queen beds...He then told us that our room was NOT ready and available and that it wouldn't be until about 10pm...YES! I said 10pm!We thought we heard wrong and asked him to repeat it and give us a reason WHY...well it seems as though the new casino decided to overbook their customers and end up not having enough room for everyone. We found out that this was not just happening to us, but a whole lot of other people too. So with about 6 girls that just arrived with tons of luggage with us, we were NOT happy. We made it very clear that we were NOT leaving until they give us at least ONE room right then..(trying to be understanding and giving them time to give us the second room later on for the OTHER 6 girls arriving the following day) So finally he found us a room...we took the elevator up to the floor our room was on and as soon as the elevator opened up, you can smell the HEAVY scent of cigarettes! URGHHH...it was SOOO strong, i instantly got a headache just walking a few steps into the hallway towards our room. We just thought that someone might have just smoked one before we got there...We were wrong! He gave us our room on the smoking floor instead of non smoking which we kept reminding him to make sure its not mistaken. So 30 mins later, they fixed it and found us another room on the right floor and when we entered, there was only ONE king size bed instead of two queens. So we called and all they can tell us is that its the only room available and that when the other room with two beds become available, we will get switched immediately....THIS NEVERRRRR happened all weekend. to cut the story short, 12 of us girls stayed in two rooms with one king size bed and a roll away bed for the whole weekend. OHHH, andddd the two rooms were on opposite ends of each other. They have the WORST customer service and housekeeping. Forget about turning your bed, you'll be lucky to get clean towels or see a maid on your floor! It was horrible and all they can do to TRY and make us happy was comp us $50 for each room...it was horrific considering how much they charge per night. The price is up there with the Wynn and Bellagio..We would NEVER would have had this problem there and if we did, it would have been dealt with and resolved immediately. So i highly do NOT recommend for anyone to stay here...Unfortunately for them P.S. The one star was for the pool and pina colda drink I had BY the pool. Lucky for them, it would have been ZERO stars..

Q: positive

A: Haven't been here since they've changed management. Went here Chinese new year and to my surprise it wasn't packed. Their Dimsum is still tops for this side of town and price is just right. I do miss the baked barbequed pork buns from the previous management though. The food is still good.

Q: positive

A:
Stopped by for lunch. This was my very first visit to Rubio's. Found out what I was missing. First off, the manager was very helpful. Said she was with the company for 3 years here and in Tucson. I stuck with the Shrimp Burrito...wasn't disappointed. Staff was helpful, restaurant was clean and presentable, food was delicious, and everything seemed healthy.