AVOID THIS PLACE! Imagine a clinic in Tijuana Mexico.. Got it?? Thats what this place reminds me of. The Good: 1. The Nurse Peggy.. I called to ask a question and she called me back within 30mins of my message. She was so sweet and so informative and compassionate I would go back to her if she was the doctor. 2. They have outlets so you can charge your stuff while waiting in the waiting room for 1.5hrs to see your dr. That's about it. The Bad: 1. Doctor has no bedside manner. Very blunt and talks to you like you are another invoice billing will send to medicaid to pay. 2. You will wait in a crowded waiting room for a while. The ceiling tiles look like they will fall off the next time it rains and the place is dirty. The Ugly: 1. Be ready to wait 1.5-2 hrs in the waiting room and another hour being moved around from area to area like livestock. 2. Like cattle you are moved from station to station: The waiting area, then the nurse station, then sit at the doctors work area (open view) to discuss your visit with the doctor, then in the patient room while he comes in to do whatever you are there for. Then back to his work area to discuss what he discovered and what he prescribing. He doesn't tell you what for you. 3. We aren't doctors otherwise we'd do all this ourselves, but he talks to his patients as if we know what the heck is wrong.He didn't even ask if i had questions.. He was annoyed when i asked how soon he would get results from the lab. He said if you hear from us then its bad news if you don't then i'll see you here in a year. Really??? WTH?? 4. Another patient has been seen before me and I heard her whole medical history and her kah-nim-shin-fit going on in her areas. Just like that out in the open hallway we could all hear. So when it was my turn I asked what all that was about and asked the same thing, I was curious.. He sat there and gave me a lesson as to why women need to pee after "you know" and why so many women get infections. I was floored. While he is telling me all this he is looking at me like woman are stupid and don't know their own bodies. I was so disgusted at that point. I left in aww.. Newsflash.. Your practice is in a low-income part of town. Some of them are pregnant teens whom aren't even old enough to have gone to school and attended Health Ed yet. So don't sit there and school them making them feel dumb when thy ask a simple medical question.. They deserve to be treated with respect and kindness..not like another invoice that their insurance or the medicaid will cover. I obviously wont go back, unless Peggy becomes and OBGYN.. Then I will be back in a heartbeat.
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negative

With so many VW dealers in the valley, I would have to recommend avoiding Chapman in Scottsdale. I used them since they are close to my home otherwise there is no compelling reason to use this dealership. Sales -- actually the sales guys were very cool and low pressure, I had a newer person. No bad at all. Quick and friendly. Service -- this is the key problem at this dealership, the service dept staff treat the customers poorly and are definitely rude. You know that attitude, you bought your new car, its fine, any problems are in your imagination! Which is never the case, new cars need some tuning and tweaking. Anyway, perhaps buy your car here and then service at another Scottsdale or Phoenix dealership!? So despite a good experience with sales, the service dept brings everything down. And since you will deal more with the service dept than sales, I would shop for your new VW elsewhere.
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negative

Eek is right...not sure what all of the rave reviews are about?! Saturday afternoon lunch...none of the employees looked happy to be there. No real greeting, took a long time to be seated, and then the service was horrendous! A solid 10 minutes of sitting, another 10 minutes to get drinks, and then all the food was on the table before we had silverware. During the meal, we had 4 or 5 different waitresses, people bringing random things at different times, and orders had to be verified 3 times. I ordered the southwest chicken salad, which came with a mini quesadilla. Somehow, I was the last one to be served. Some things looked/smelled good, but the salad was a little limp, the fruit was slimy, and there were no refills. On a happy note, prices are decent/cheap.
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negative

Perhaps a good place for a drink, but the food was positively dreadful even by airport food standards. Split chicken fingers and fries with my son. Food was dry and bland. I found the server to be borderline rude despite the place being empty. Prices were really high although you have to expect that at an airport. Wish I would have walked a little further to a more local establishment.
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negative