I wished they had 0 stars because this place doesn't even deserve a 1 Thanks for ruinin my big 2-1 Checkin was a bit slow and they told us that we don't get a deal for marquee even though we stayed there btw it was a lie cause I got in for free Stayed at the wraparound suite and yeah it was pretty but everything was dusty The bath I wouldn't even want to dip my feet in there So got to the room the remote control for the television hardly even worked Checked the fridge and there was already a yoohoo gone The dining table was sticky it looked like someone threw up in the bathroom area For the whole weekend I had the do not disturb sign out and on Saturday they came in anyways talk about rude and invasion of privacy Their plumbing sucks too.. I peed.. wiped my down there ...flushed once and it clogged... Seriously? I peed and it clogged After we called for the plumber to come they fixed it after 30 minutes During check out guess what? They charged us $250 for damages.. Really? Come on your a resort in Vegas and youre going to charge $250 for using a plunger I could've just paid $2.00 for my own plunger at cvs not only that they charged 56. Something for using the minibar and i did not remove anything or touched it After calling the Lobby a guy supervisor said that they wouldn't charge for the minibar and that the housekeeping supervisor would come and check for the damages After coming the supervisor said everything was clear and that she would call and tell them not to charge So.. I thought I wasn't going to be chafed anything and saw $250 on my transaction and the next day $56 on it they didnt even take anything off After calling many times I finally got through The first time I called they told me that it was because we damaged something I told them that the housekeeping supervisor called them that it was clear they told me that they didn't receive a call which angered me they forwarded the call to the person who made the report and they didn't pick up (not a surprise) I left a voicemail to tell them to call me back never got a call back (a week later still no call) yeah called again and now they tell me that it was a housekeeping charge really now who has ever gotten charged for house keeping when you had a do not disturb sign out -.- Kept fighting and they told me that they were going to get to supervisor which would call on Friday and still no call This is some bs charging me 300+ and ignoring and also making different charges and so far I still have the charges And yes they still didn't call me back time to call the AGAIN -.- This is a warning don't ever come to this resort and just repeating thanks... for ruing my 21st birthday
Choose the sentiment of this review?
Select from the following. [I] negative. [II] positive.
[I]