Problem: I bring all my dates here! LOL. You cant go wrong with amazing beers to woo the boys, and for us ladies, they have the best mimosas, sangrias, and cocktails! I love the Arcadia and the 48th St Fizz. Flatbread pizzas are amazing and you cant go wrong with the classic Burger & Cheese! The staff is amazing, very knowledgaeblw of all the beers and give great suggestions. But what I love the most is the back patio! Might be too hot in the summer, but for 9 months out of the year, it is the place to be! Bring your dog, your bike, and your date- for a night of great suds and grubs!
How would this review be described?
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A: positive

Problem: Not satisfied at all with this service! I got a flyer in the mail about a membership, didn't pay it any attention. Since I was planning a trip to Disneyland with my husband and 4 year old son I thought I would see if they offered discounts on tickets. I called the local office and spoke to Keith. He didn't know if they did, so he put me hold to find out. He then came back on the line and said that if I bought the tickets at their office I would get a free parking pass. So, I bought a membership because I saw they other perks. I went on their website and saw that they offered a coupon book at the Galleria Mall. I went to the galleria mall and inquired about the coupon book at the customer service desk they informed me that they no longer do that. I was very dissatisfied with that. I then went the other day to buy the Disneyland tickets at the office, and was told that they only sold 2, 3 or four day passes. I was not told that by Keith when I talked to him on the phone that got me very frustrated. I then called to talk to a supervisor, the supervisor pretty much blamed me for the mistake I said I should've asked if they were two, three or four day passes. I told her that was not the appropriate way to handle the situation and that she was making excuses for her representatives. We argued for a few minutes on the phone. She then said she would check to see if there were any discounts available at Disneyland for one day tickets. And that she would call me back. It has been three days and I have not heard back from her. It seems to me as if they don't care and all they wanted to do was make a sale,and already twice I have been dissatisfied with perks that was supposed to be available with this membership. The only perk I am using at this point is a discount on the room for Disneyland trip. But at this point the customer service does not even deserve one star!
How would this review be described?
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A: negative

Problem: Arrived at 11:30 on a Wednesday and ordered promptly. It took 30 minutes for a salad and a french dip (and they weren't very busy). The fries were cold. The sandwich was cool. The au jus was hot enough to burn my lip, thereby rendering the whole thing inedible until it cooled. The ranch was so runny it was like water. And, to top it off, got a touch of food poisoning. Won't ever go back!
How would this review be described?
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A: negative

Problem: Just got back form Ronnie's Cafe. Very interesting place. I drive by there several times a week but did not know they were there. Was looking for a new breakfast spot to try this morning and they were close. This was Saturday morning and the place was pretty busy. We was seated within 5 min. of arriving. The decor is what I wold call unique. Very unique. Almost like waking into a boutique. Many pictures, plates, cups, magnets. Lots of stuff for sale. Or at least there was price tags on the items. Some of the carpentry work looked almost temporary. Nailed in place but never quite finished. Plenty of light and not so loud where you and the person you was with could not talk easily. The service. We were treated as valued guests. There were several times to fill the coffee cups and to check if you needed anything else. The meals. This was breakfast. I got their two eggs, potatoes, toast. Not a complicated meal and it was very good. Way more potatoes than I could eat. I got rye toast and it was better than most places I get rye toast at. My wife got the cinnamon french toast. They make the cinnamon bread there and my wife said it was good. They could have a broader selection of syrup. Conclusion?? Good place eat breakfast. Food is reasonable priced and good. Service we received was very good. Have a nice day Enjoy
How would this review be described?
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A:
positive