Problem: What would be an example of an positive review?

Answer: Las Vegas institution! My family has been here since the early seventies and all have been going here since it opened. There are many great ice cream places, some that I have reviewed, but my heart still belongs to Luv-it. Hate he drive to it, location has some issues, but all rewarded with the custard. Me, Scotch Jimmie, kids anything with chocolate, and my wife is the Western, thus reason for kids and the chocolate fixation. Great for moderate late night, pre 10pm Sunday - Thursday and pre 11 pm Friday and Saturday. Love that they are now open seven days, something that was not always the case.

Problem: What would be an example of an negative review?

Answer: Went here with several friends from out of town. We happend to show up on a "fight night" - but sat on the other side of the resturant. Had a party of five, and waited nearly20 minutes for a table. (The hostess acted like our party of 5 was the biggest group she's ever heard of, and stated: We have to wait for another huge group to leave to give you there table") we asked about sitting outside, but because one of our group was pregnant the woman stated "That is where the smokers sit, and I wouldn't feel comfortable seating her there.." which I thought was odd. Once we were seated, our waitress was friendly but obviously very busy. Forgot drink orders, multiple times, kept setting the rum and coke in front of the pregnant girl, and the regular coke in front of the drinker... which was odd (she did it twice?!) forgot about our desert (after 20 minutes we asked about it... and she ran to the kitchen... said it was burned, and would have to make another... but honestly I think she forgot) Then the bill was wrong. It was just one thing after another... I recognize they had a special event, and it was very busy - buf if you're going to have your staff working both a special event, and regular food service, you might want to consider hiring extra wait staff. There is NO reason they needed three hostesses... I don't think we will be back to this location.

Problem: What would be an example of an negative review?

Answer:
The employees here are helpful, whenever you can actually catch one on the sales floor. Good selection and low prices but the quality of the products isn't the best. Other stores in the area have started permanently matching and beating academy prices. I will be going elsewhere for the better service and more knowledgable staff.