Q: Since I have been here twice now; once during a busy Friday night and once during a regular weekday dinner, I feel I can more accurately review this place. (And since having a burger at Burgatory - I had to come back and take away another star) Yes, SOME burgers are as amazing as everyone is claiming; however, it's other areas that only make me give it 2 stars. The service is hit or miss. Busy Friday night, don't expect to see your server all that much because they get busy. Plus, the first time we were there, we were directed to go upstairs by the hostess because our "table was ready". When we got upstairs, all 3 servers acted as if we were the next inconvenience and there wasn't a "table ready". Also, if you are sitting upstairs, you can't start off with an appetizer because the food runner only makes one trip per table, and everything will come out at once. Sitting downstairs, you can enjoy a Pre-meal app. The menu changes. I am all for change, but you definitely can't go back for a "favorite" if a particular burger really won you over. We went back for "The Devonshire" to only see it's absence from the menu. Also, if you're famished, like can EAT A BURGER famished, sadly, this isn't your place. The pricey burgers don't come with sides and are presented in a basket with paper. A side of chips or fries to add to your burger are $4+; so you may be more likely to share if you're on a budget. Both times, I have left still hungry because there is A LOT of bun on those burgers, and sharing a side of (cold) "homemade chips" doesn't cut it. Plus, for what we pay, I at least expect a bit more creativity in the presentation besides a burger basket. And I won't lie - I think the TVs downstairs are really tacky and totally take away from the ambiance. They have this sleek and modern interior that totally gets lost with everyone's necks craning upwards to watch TV. Is it a sports bar or a restaurant? I'm confused... This is a great place to get a "bite" to eat, especially if you're craving a quality, yet very creative burger - this can be your place. However, if you still want a good burger, but a MEAL that will leave you bursting your buttons, go to Buffalo Blues, Tessaro's or Burgatory.

A: negative

Q: You should definitely stop in here for a cocktail - it's like stepping back in time. Thanks to the bartender at The Double Down Saloon for suggesting it. The entire hotel is over the top cool - we may even stay here on our next visit.

A: positive

Q: I ordered the spicy chicken sandwich at 8:00 through Grubhub... It finally got to my apartment by 10, the burger was messy and the bread was falling apart. After struggling to eat it I was about two thirds done, I looked down at my sandwich and I was DISGUSTED to see the chicken was bright pink and no where near fully cooked. After waiting long for a sloppy sandwich that wasn't even fully cooked I will never order from here again.

A: negative

Q: Burger construction is poor. Nice decor but the food is poorly prepared and put together.

A:
negative