Sentiment analysis: Absolutely beautiful grounds. Golf course, restaurants, shops, botanical gardens, tennis courts...it's all beautiful. Definitely book a room here as opposed to the main section of the hotel - I'm not exactly sure what the difference is, but it IS a different (and smaller) building. Our room itself was nice, but the view was what made it amazing. From the balcony, you can see the golf course, the mountain, desert views, cactus...everything. And the service was great. The only complaint is that when I booked my stay, I was told that each guest would be assigned an "Ambassador" who would help ensure a great stay, or whatever. But throughout my weekend, this supposed Ambassador was never mentioned and didn't show up. Not a big deal, but if you're going to promise that service, then you better deliver. Otherwise, great stay. I would highly recommend this hotel. Great for a relaxing weekend.

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positive

Sentiment analysis: HORRIBLE SERVICE!! Food excellent! walked in with family the place had only 2 customers, and the girl in front tried to seat us around back when all table in front were open. Then server comes with attitude and says "you guys don't just want water do you?" WTF?? We ordered food came meanwhile the hostess that sat us is not even paying attention to customers that are walking up to be seated. She proceeded to seat THE NEXT 3 SETS OF CUSTOMERS in the back an they all objected as to why the're beaing seated all the way in the back when all the front is open. As i was watching the whole thing she gave me dirty looks. I got a really dirty look from her! Food came was very good but where's our server???!?!? Walked up to the bar to get ranch dressing then server appears and asks what can i get you. As we were sitting i noticed other customers shaking their heads and having to get up to ask for service!! Very bad!! Poorest service i have ever encountered. Its like they are doing us a favor by being there!!! Then i get the bill $100 bill and she charged me .25 cents for ranch!! Sorry but thats Fkn weak!! Staff needs proper training on how to treat and serve customers prior to getting hired. Food was great but the service sucked ASS!! Goto the other reastaurants in the forum shops 100 yards away. Same price but you get the service you pay for and believe it or not cheaper and classier environment with professionals that want your business. The 3 girls that worked there seemed like customers do them a favor by coming in. Come on man!! Will not be returning to this crap hole and i highly UNrecommend this place to all!!

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negative

Sentiment analysis: Love this place! Always loved the one on Rainbow but this location on Sahara opened not too long ago and the interior is so modern & edgy, great music too! Hot tamale roll will always be my favorite to order haha, I don't know any other sushi places who make that roll so.. Oyshi is my #1 sushi place in town. Enjoy your food!

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positive