Problem: What would be an example of an negative review?

Answer: Ok, I've been a HUGE fan of this place, up until this visit. In fact, this visit will likely make me never walk into another Maggiano's ever. The hostess did not great us, just took us back to a table. No hello. nothing. Upon being seated, our "waitress" comes up to us and says "uhmmm, yah, I get it if you don't know what you want since you just sat down" and walks away. NOT KIDDING. It was all down hill from there. The food was cold and just awful. Plain awful. No taste. The portion sizes are HUGE but I'm not trying to feed a village, just me. I got the Ravioli. How do you mess up Ravioli? Go to Maggiano's. Cold and slimy and the sauce tasted like a salt shaker fell into it. Why didn't I complain at the restaurant? I never had a chance to. The waitress never came by to find out how our food was. She never delivered the food either, just the runner. Really bad experience and for the $60 bucks spent plus tip for 2 of us, we will be dining elsewhere.

Problem: What would be an example of an negative review?

Answer: Slow, surly, shoddy & expensive. I can work around the first, sort of appreciate the second, and can even justify the fourth. But it's shoddy that runs through. I just came back with five shirts. The press-job for the top half was great, but the bottoms all had some oblong shaped, like a giant tongue depressor, neatly stamped into the pressing. Below that, the runner around the bottom of the shirt looked like a twisting DNA strand. Probably OK if these shirts were meant to be tucked in, but they aren't! So I'm done.

Problem: What would be an example of an negative review?

Answer:
I have to say my experience Saturday night September 13, 2014 was very unpleasant and disappointing. I dine out very frequently and I chose to bring my party of 20 (even after calling and confirming they do not take reservations) to Hanny's because of the atmosphere, music and Pizza. However, after arriving with half of our party (10) we were informed we must wait in the sitting area in front of the windows, which was ridiculous because, as I looked around the place was very light in patrons, there were plenty of seating for more than 20 in multiple sections. I asked one of the managers when he approached the hosting area, why we had to wait and he said that "there wasn't enough seating at this time for our party" which was obviously a blatant lie right in front of my face. I didn't want to be confrontational and challenge his ignorant statement, since my party was all behind me so I/ we obliged and went along with this ridiculous statement. I'd figure we order some drinks, relax and see it the other party would show up, so we could just all sit together at once. After our 'waiter' (which seemed more like a bus boy) came and took our order of drinks we waited for approximately 40 minutes with nobody in the restaurant leaving only more patrons coming in and being seated. I went and walked around a couple of times and the manager saw what I was doing and when he saw this we were then informed "they were now ready for our party". I was so furious at this point but, I still kept my mouth shut. The manager was a complete A-hole to say the least about how he handled this scenario. Throughout the night as the manager would walk by our table, I could hear him cursing out loud, very unprofessional to say the least. It seemed that every time an associate reported something to him this is how he responded. I witnessed as patrons would walk in and out for smoke breaks (I'm a non-smoker) out the North side doors they would then re-enter in from the same side doors he would visibly get angry, upset and start cursing closing the doors as if he was an angry father trying to tell his kids to keep the doors closed because, you are letting the cold air conditioning out of the house. I later realized there was a sign that reads on those side doors to "please enter from front of the restaurant, the East" however, this gives this douche bag no rhyme or reason to conduct himself in this unprofessional, disrespectful manner. Customer are paying money to be there in this establishment, smokers or nonsmokers customers should be able to come in or out of whatever door they so choose. If it wasn't for these customers his dumb ass wouldn't even be working there. This was a huge buzz kill for me and I was embarrassed for him to say the least. If the owner of this establishment cared enough about how his 'management staff' treated customers, I believe he would say "get the hell outta here and don't ever come back, how dare you treat our customer this way". I still chose to stay and spent well over $800.00 on drinks and food for my party only because, I didn't want to inconvenience them and relocate, which I very easily could've done but, I wanted my friends and family to enjoy themselves. Will I ever bring my friends or family back there again, as long as that manger is there NEVER EVER AGAIN WILL I STEP FOOT IN THAT BUILDING NOR WILL I EVER REFER ANYONE THERE AGAIN EVER! If you go there and this A-hole Manager is there Good luck! He might even be entertaining for you if you like looking at angry A-Holes who curse out loud. And the bathrooms smell, that is where this so called 'manager' belongs!