Problem: Such a shame. Had 9 of us. Two are chefs. All the food good flavor but way, way, over salted all the meals to the point we could not eat it. If they remove some of the salt we would come back ;-(
How would this review be described?
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A: negative

Problem: We had a lunch reservation for Friday, January 2nd at 1:30 pm, and weren't seated until 2:20! It was a disaster. When we checked in, the hostess at the counter wasn't especially helpful and mentioned that they were running 20 - 25 minutes behind schedule. In their defense, they did bring out complimentary drinks to those waiting, but there wasn't enough seating, and as someone who is 9 months pregnant, it took a LONG time for them to eventually bring out some water. Which was fine (I didn't ask for it, after all), but I thought it a little odd that they weren't more aware of the crowd that was standing around waiting. When we were finally seated, I wasn't overly impressed with the food. The waitress informed us that the kitchen was extremely backed up, but we told her we had a flight to catch and the food came out in a fairly timely manner. The peppers to start were a little too sweet for my taste (it tasted very citrus-y to me), and my dining companion and I did NOT like the sweet ricotta pizza (with pink peppercorns...it tasted like a spicy dessert). That being said, we both really liked the Venetian panino and would order it again. The cookies to finish off the meal were delicious. Overall, I'm disappointed that a manager never made the rounds apologizing for the delay (like most 50-minute delays would warrant) , and that the food wasn't really worth waiting for. Hoping they get these kinks worked out, because the space is really, REALLY beautiful.
How would this review be described?
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A: negative

Problem: this is the second time i have been to this location the first time was fantastic my son's hair was cut by a lady named Tracey but this time a lady by the name Sue cut his hair it was horrendous all choppy and uneven Now the worse part is they made excuses for it and made me feel as though i was trying to get something for nothing ..far from it Fact is it was so bad I had my sons hair buzz cut to just start over Thank God he is only a year old so he really does not care BUT I DO ..I will never go back again
How would this review be described?
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A: negative

Problem: I had the most horrible experience here. I understand it was christmas eve and the kitchen was busy, but still the server managed to get three out of three orders wrongly prepared and didn't even come to apologize. The manager found me looking around to find my server so he can take the dishes back and the manager was nice about it, but still no apology or nothing from the server. The server did not even ask how i want the meat cooked until I mentioned it much later. Also, we ordered two three-course meals but we just left without even eating the desserts because 1) the server gave us the bill before I was even half way thru my main entree and 2) we waited for the desserts for 15minutes even after paying the bill and the server didnt even care to explain what happened with the desserts until I asked. I dont care how the food was. The service was terrible. I will never go back here. Ruined my christmas. Even one star is a waste.
How would this review be described?
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A:
negative