I had such high hopes for SMG. Thank god for $5 groupons. So I picked my seat online and sat down before the movie started. I didn't want any food just a beer. So i ordered a Rebel IPA ( what no local oferrrings?) It took around 35-40 minutes before I said I can't wait any longer and pushed the button again. Voila, i see my beer coming up the staircase. THe server hands it to me and says sorry. Either my beer was left out due to them forgetting about me or they confused their cooler with an incubator. Fortunately for me I don't mind warm beer. No big woop. I was a little parched so i slammed this bad boy. Hesitantly i pushed the red button again. This time the supervisor/manager came up. He asked me what I would I like. I pointed to the beer and put it in his tablet. Then he asked if I am sure I ordered that beer. I stated yes. Then he sat down next time shined a lite on me, then my beer. Then me then my beer, before he stated that I must have switched seats. I explained I had not moved. He continued to shine the light on me and have his table out. The people next to me were getting quite pissed. This went on for atleast 5 minutes which seemed like an eternity since i was destroying other people's viewing experience. FInally he found out they gave me the first beer free for making me wait that long. I could have really done without the accusation of "moving my chair" and the fact that he turned my seat into a spotlight. The next beer came up quick. Drank it, the movie finished, and I recieved my check. Suprisingly the first beer was added back on! I love the concept of this place. Food, dinner movie, and being able to pick your seat online. Though until they get their shit together I will not be back.
What is the sentiment of this review?
negative