Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

This was a great hotel right in the heart of the Chicago Loop. Within walking distance to the downtown attractions. Parking is expensive ($50 p/nt) so we parked at a free remote location (recreation drive) since we weren't planning on driving once we checked in. The staff was friendly and helpful. The rooms are large and clean.

positive

i valeted my lexus and it was returned with a smashed side mirror. They admitted it was their fault, and now they won't pay the $500 to fix it because we can't prove it was not broken before!!! the hotel is wonderful, the rooms are new and nice, but we will never stay here again because of this....Be sure to inspect your car before you leave!

negative

Do you imagine getting there for the first time and overlooking the room, that was supposed to be ready, with used towels and the mouthwash opened and used? what about when they left the towel for the floor (the foot towel) to dry my face? what about the slippers that, although being still in the bag, had all the sole broken and left tiny plastic parts over the way to the garbage (all over the room, de facto). i didn't realise that would happen to me until i saw paris hilton on tv and then i knew god is great and he did it to us for being such an idiots to go to a company that has been able to create her. shame on us, actually!
negative