A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... What is probably true about Gilbert? Pick the correct answer from the following options: - not enough information - He dislikes design - He intends to learn design - He has passion, plans and goals for IBM's design team
He has passion, plans and goals for IBM's design team

President Donald Trump capped what has been a difficult week politically with an all-out push for tax reform Friday. In a speech to the National Association of Manufacturers in Washington, Trump promised to deliver on a "giant, beautiful, massive, the biggest ever in our country, tax cut." Trump is eager to move past setbacks on health care reform and the results of a Republican Senate primary Tuesday in Alabama where he found himself on the losing side. The president and his administration also have been on the defensive over hurricane recovery efforts in Puerto Rico. Senate Republicans put off a vote on a plan to repeal and replace Obamacare after it became clear they did not have enough votes to pass the measure, thanks to a handful of Republican defectors. Democrats expressed relief they had beaten back another attempt to undo former President Barack Obama's signature achievement, the Affordable Care Act. "The reason this bill failed is because millions of Americans didn't want it," Senate Democratic leader Chuck Schumer told reporters at the Capitol. On the same day, Christian conservative and former judge Roy Moore easily won a Republican Senate primary in Alabama, defeating incumbent Luther Strange, whom Trump had supported. "We are put here on Earth for a short time, and for that short time our duty it to serve almighty God," Moore said in his victory speech. Moore has made controversial statements on a number of issues in the past, but he is considered the favorite in a race against Democrat Doug Jones in a general election Dec. 12. Trump had appeared with Strange the week before at a rally in Alabama, but even some analysts said his heart did not appear to be in it. "Trump was campaigning for Luther Strange, but you could tell he was having some second thoughts about that," said Republican strategist John Feehery. Moore's victory, aided by the active support of former Trump White House strategist Steve Bannon, signals what could be a series of divisive Republican primary battles heading into next... The controversial statements probably lasted Pick the correct answer from the following options: - not enough information - Over the past few months - Yesterday - On Dec. 12th
Over the past few months

Aage Llievang tried explaining to his mother, but she shook her head. "Now, Aage. Really. Your own car? A car? What would the other co-op members think?" "Mom, this is a classic! 1952 MG-TD. It's even--" "British Racing green... yes, Aage. I know. Your father knows. Your grandmother knows. We all know about the car." "But Mom, look." He waved his Handy at her. The MG glowed on its small screen. "There's one up for auction on carsforsale.com and I'm too young to bid. You've got to help me." "Aage!" She put her hands on her hips and shook her head. "Your age is not the problem. You can't even afford it." "I'd pay you back." How could he explain his fascination with the Vehicular Age to her? The seductive sheen, the rumble, the combustive power of automobiles called to him like a siren at sea. He coveted the sense of possibility inherent in the turn of a key. And the MG-TD held a place high in his list of hope. British Racing Green, wood dashboard and a four-stroke engine. He had only seen one MG-TD, when he'd gone on holiday with his folks to the U.K. They had been walking down the street in downtown London. Most of the traffic had been pedestrian or cyclist. The occasional fuel-cell car glided by like a ghostly leftover from the Vehicular Age. Double-decker biodiesel buses roared past regularly, trailing the odor of fish and chips after them. And then it came down the street toward them. A car that purred as its rounded lines soaked up the sun with a green so deep it was almost black. It pulled into the valet parking of a grand hotel and two people got out. Aage barely noticed them. He stared inside the car, where chrome and brass gleamed against a burled wood dashboard. The doors of the car shut with the heavy thunk of real metal. A valet pulled the car out of the parking circle and Aage never saw it again. Who pulled the MG-TD out of the parking circle? Pick the correct answer from the following options: - not enough information - Aage's mom - Aage - A valet
A valet