Never again! I would only hope the owner or someone in management takes the time to pay attention to the conversation going on about their business. Here's how your staff treats people, management included: The second time I popped in for a drink I encountered the rudest bartender I have come across in ten years of living in Vegas. She treated me as if I was the biggest inconvenience to her night because I had a question about a cocktail. She chatted with her other bartenders cheerfully but couldn't muster the energy to act like she enjoyed serving customers. She intentionally skipped me because I was being indecisive about a cocktail (uh, yeah, they ain't cheap by the way). The same night we were sitting at a table on the patio and we had extra chairs because other tables were unoccupied. The security guard came up to us and said that we were going to have to "get up" because they needed the chairs. Okay, fair enough, we know we had chairs that belonged to other tables but is that how you ask someone? Wouldn't you advise the customer politely that there are other parties being seated instead of saying "you guys have to get up". They sat a party for bottle service as if it would help them make the bottom line for the evening and no one else mattered. My recent visit to Commonwealth (well, can't exactly qualify since they denied me entry) had me scratching my head. Our friends were inside CW so we were going to go in and meet them ( I did not particularly want to based on previous experiences). We were told the owner saw us do something outside and weren't allowed in because of it. I asked if we simply could know the reason why since I have patronized the business in the past. It's the least they could do is tell my why I was being denied. The manager, Brian, came out and then talked to one of the bouncers, Adam (cool dude by the way, no bad things to say about him, he actually understands customer service) and the managers first words to me were "what's up? Why are you being a prick? You asked to talk to me and you see that I'm right here." Excuse me????? Mr/Mrs. Owner, if this is the people you entrust to run your bar, you are either not involved or don't give a crap or both. Yelpers, maybe you want to stop in for a drink at a new downtown spot and that's fine. Do not expect friendly staff and know that they think everyone is a potential douchebag. Downtown Las Vegas is a thriving small community and is making huge progress towards bringing back culture and a sense of community. Commonwealth is not part of that effort.
Is this review positive or negative?
1. negative; 2. positive;
Answer:
1.