Sentiment analysis: Arrived at 6:55 on Monday evening and asked to be seated downstairs. After 10 minutes to be acknowledged came upstairs and asked if we needed to sit elsewhere to be waited on. After 5 more minutes waitress shows up and says she didn't know this was her table although she seemed to have all the tables downstairs. Finally ordered. It was cheeseburger special night but the place wasn't crowded. Seemed to be more waitresses than customers but also seemed to be too many chiefs and not enough Indians among the wait staff. We ordered 3 cheeseburgers which you would expect should come out fairly quickly on cheeseburger special night. Not. We waited and waited and waited and finally at 7:47 we had had enough and got up and left telling the girl at the check stand that we thought 52 minutes was more than long enough to wait. She didn't seem too concerned. This is my second visit and have yet to see anyone who appeared to be a manager. It is a shame that people spend a lot of money to open a place and then put teenagers working who could care less about the business.
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negative

Sentiment analysis: Don't ask me why I keep frequenting chain restaurants -- I must be a glutton for punishment. So, I've been to this Outback a few times before, I used to order the prime rib, but it had come out so fatty the past few times that I stopped ordering it. Last night, I met a couple friends here and this time I ordered the Outback Special Sirloin with the lobster and mushroom topping (an extra $3.95) for the more "indulgent steak experience," as stated on the menu. So the appetizer and salad came out fine, no problems thus far. Then the steak came out. It was cooked fine, but they forgot to include the lobster and mushroom topping for the more indulgent steak experience. I told my server nicely that they had forgotten the topping and he assured me that it would be right out. The steak was decent and cooked correctly, however I was disappointed because the lobster and mushroom topping came out 10 minutes after my steak, which was cold by now and the "topping" wasn't really a lobster topping with mushrooms, it was more of a lobster bisque with mushrooms. If I had known it was going to be so disappointing, I wouldn't have bothered to wait for it while my steak got cold. It would have been nice if the server apologized and took the "topping" off my bill (yes, it was just $3.95 but it's the principle of the matter), or offered a free dessert, but there was no accountability. I don't expect to have another indulgent steak experience at Outback anytime soon.
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negative

Sentiment analysis: Overall the room was clean accommodations were fine I asked before I made the reservation if there was a Desk I my room I need one to type reports I was told that they have desks in most rooms that ended up being a small table with a low chair very uncomfortable to work act when I went to the lobby to ask if there was a room with a Desk available I was told none of the rooms had that accommodation this makes me not happy overall it's not bad just not stoked on being misinformed
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negative