How might one describe the sentiment of this review?
During my personal trip the Cosmo deserved no stars, but I realize that hopefully it wasn't the norm. We checked in at 3:30pm, check in was 3. We told them we had four ppl and needed two beds, like we reserved 6 months prior. They explained that they were sold out and all they had was a one bedroom king. Ok...... I thought if it was awesome then maybe. The room was a big bedroom, i dont know how they could consider it an upgrade! The pullout couch was stained with everything that can possible be on a bed and all the linens had holes. The 2 different roll a way beds they brought were the same! All they did was give us a $75 credit. It took 3 hours to get 2 grilled cheese sandwiches for $80! It even got worse when we went to Marque club and were put in the hotel guest line which took 3 hours to get in. I could have just came early and paid and got in faster. There are so many great hotels in Vegas, why would they not try harder? I dont know. I will never stay there again. The Venetian is so much better!
negative