.. And they only get the second star because of the service department. We had two miserable trips to this dealership before we bought our Volvo at another dealership. Sales person was bordering on rude and acted like he was doing us a favor by showing us a car. When it came to the money factor, riiiiiiiidiculous. Hedged and hummed and did the 'manager' dance to the point of illness. Just not worth it. We don't begrudge them making money but we weren't willing to pay more for the car than our research suggested it was worth. And they were not pleasant to deal with. We have the car serviced there because of the convenience of their location [which makes me grimmace] and its been just the opposite experience. Competent and polite.
How would this review be described in terms of sentiment?
Choices:
(A). negative;
(B). positive;
(A).