This place is great! Coming from the south where ribs are a staple, I can honestly say the dry rub ribs are awesome as are some of the sides such as kale and cashew slaw, green beans, and mac and cheese. My favorite though is the pork belly and grits (to die for! This dish is a must have and an all time fave of my family's and makes my mouth water just thinking about them. My husband is an executive chef who has worked in three star Michelin restaurants and has a position at a highly prestigious restaurant on the strip....he agrees, the pork belly and grits are the bomb! :)
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positive

DO NOT COME HERE!!! Horrible service! Treat costumers like dirt. I went to the hostess and she did not even pay attention to me. 3 minutes later she pretended to make a compliment about my dress. "cute color", she said. She asked for my name and I put it down. She said the wait is going to be 30-45 minutes. My friend and I went to wait outside. 45 minutes later.... I came back and she told me I did not put my name down. The right customer service would say: "I am so sorry. I must of got your name wrong. Lemme get your name now and I'll try to get you in as soon as possible" However she kept arguing with me that I did not give her my name. We went on like this for 5 minutes. There were only two parties who were Asian and waiting for table. I wore a bright green dress. She came out multiple times to call names and I was sitting in front of her. I am not that stupid to waste 45 minutes of my vacation time in Vegas if I did not put my name down. She did not even apologize. What a narcissist!!! Another guy waited to 45 minutes before me was telling her that she did not call his name and he was outside the whole time. She also argued with him that she called his name. I cannot believe Vegas and Serendipity have this kind of customer service. We went to Max Brenner instead and had amazing food with attentive customer service. We had 3 people serving us the whole time. The manager even stopped by our table and talked to us.
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negative

Lastnight was the first time of going to this restaurant. It was recommended to me by a friend. My cousin was craving good Mediterranean food, so I was like why not. As we entered the restaurant was quaint and looked presentable. We stood by the hostess station for a few minutes, the lady in a white shirt noticed us but ignored us and continued to help the seated guests. Then finally a nice woman in a black shirt asked if we were helped and handed us a menu. After looking through the menu my cousin finally decided on what she wanted. So the woman in the black shirt took us to the cashier area to take our order. While she was taking our order, the lady in the white shirt (she wore glasses , on the hefty side, and have glasses) was so rude and didn't even say excuse me and told her to stop checking us out because she 'doesn't like for her customers to wait for a check'... In my head I was like what are we?? And then she was rude and pushed that girl to the side after she voided our order and the woman in black told her "she's ordering" and the lady in the white shirt was so rude and talked down to her and us and said "well she doesn't care. I think she doesn't care! What I say goes..." So from that comment I knew immediately she was either an owner or a manager. After that experience, the woman in the black shirt was nice and pulled us a chair. While we were sitting there all she did was whine and complain. My ears were literally hurting from her negative behavior. I have never experienced such verbal abuse to other employees and to waiting customers. I honestly think the woman in the white shirt was racist, only helped people that were blonde or looked Caucasian. She seemed to treat the people with background that is different of her own with such distaste. After that we got home and glad we didn't have to sit through being around her negative aura. I can't believe I gave them a 1 star but I did because there was no other option. The food was mediocre. Kudos to the women who wore black t-shirts and have to deal with the woman in the white shirt every time they work there.
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negative

They cater to our building every Tuesday and I must say I can't wait for my club wrap. Delicious! Wheat wrap packed with ham, turkey, lettuce, cheese and honey mustard. I am not a honey mustard fan at all but I love the taste on this wrap ... A bit sweet! Try it!!!!
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positive