Sentiment analysis: Terrible food. The sliders were bland, and I ordered them well, they were on the red side of medium rare. The sauce on them was terrible. My husband had a pizza, and while he ate it, it was clearly a pre-made crust. The service was okay, and for the only bar here, this was our choice for people-watching and meeting our friends.

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negative

Sentiment analysis: I've been going to this BK since 2008 off and on. From 2008-2010, it used to be really good the food and customer service was great. Over the years, I noticed as a chain they have gone downhill. Because of the fact, that the food is no longer good, I come here maybe like once a year. Well, when I went in there at the end of July, I order the original chicken sandwich and it was overcooked and burnt. It was not worth eating it because the lettuce was brown as well. I took it back and the manager gave me an attitude and said I was wasting food. How am I wasting food when I paid for it? She did not want to give me my money back and after arguing, they made me a new sandwich. it was still gross and with brown rotten lettuce and a nasty burnt chicken patty. DO not ever go to this Bk as well as any location in general. BK just plainly sucks and this location turned me into not wanting to go there anymore.

OPTIONS:
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negative

Sentiment analysis: Robin Camacho, the broker, is very knowledgable. I am grateful I received the opportunity to work with her.

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positive