Problem: Write a negative yelp review.
A: This salon has since changed its name to Rio Nail Spa. i have been to the salon a few times and can attest to the following: --rarely a wait for any service --pedicures are good, the new water tubs are nice and the chairs are functional --friendly staff...not the boss though however.... --my shellac started to peel after a week. I went in to see what could be done because i did pay a good price for the service. Note that I do not nor did I not peel my nails. They started to peel on their own and I noticed this when I was in the shower and it was getting caught in my hair. When I showed him my nails (four peeled off) he immediately assumed I wanted a refund or correction. He yelled at me in front of the other customers and said 'people like me are bad for businesses.' I was so shocked I really didn't know what to say. It was not only unprofessional on his part, bit it had to make the other patrons uncomfortable as well. I tried to explain the peeling was not due to me, but he wasn't allowing me to explain. After a few more seconds of abuse, I left very disheveled. I hope such an experience is not replicated in the future. I am still in shock as I write this review. No doubt there are other salons in Gilbert with kinder managers and willingness to correct mistakes.

Problem: Write a negative yelp review.
A: The new air-filtration that most of the reviews complaining about seem to be fixed. Considering how low the ceilings are, it really isn't that bad. The room itself is ok. It doesn't have the musty dead cat smell that the hallways have & I'm relieved the A/C works very well. The hallways are a tad stuffy & warm. Our faucet in the bathroom dripped the entire stay & there were 2 tic tac sized chips in the tub. The water itself heats up fast but it is a med flow, which my Hubs did not like. The tv kept having gaps in the audio & image but I couldn't tell if it was because I had connected to the free wi-fi(?) It shouldn't affect it, right? At least carpet was clean, as were the precise 2 sets of towels, face wash clothes & hand towels. As a lot of the reviews had stated...there are no duvets or comforters. What you get is 2 flat sheets and a slightly used looking thin blanket. Do not look in between the sheets, I was so grossed out but I forgot to bring my own blanket in. This hotel is sufficient if you're trying to save a few bucks but just keep in mind you get what you pay for. I prefer not to gamble here. There were lots of people who are missing teeth, high on drugs, gamblers cursing and yelling at slot machines and not to generalize, but lots of "people of Wal-Mart" running amuk. The buffet isn't bad. They honor both players card discounts and a 2 for 1 for those who first sign up. $13 champagne brunch isn't bad at all. BUT there were MULTIPLE people eating while IN the buffet line. So gross. Both the front desk as well as the cleaning staff were really nice & I added a star for that. They're doing the best they can do. Kudos to that....even if I will not be coming back.

Problem: Write a positive yelp review.
A:
My mom and I went for tea and a late lunch today and once we finally found the place (it is in a Home Depot shopping center), we had a wonderful time. There is a boutique and a restaurant at the location. The restaurant portion is beautifully decorated. The tables are gorgeous, heavy wood and the chairs are luxurious and upholstered. The tea sets on each table are dainty and unique. The place wasn't too froufrou like some other tea houses we have visited. There was even a guy having a late lunch with his girlfriend. My mother and I both got the Mariann Luncheon Tea which came with a scone with sweet cream and lemon curd, tea sandwiches, fresh fruit, quiche, and sorbet. One of the tea sandwiches came on raisin bread and was simply amazing! I have no idea what the topping was, but it was delicious. For the tea, my mom picked the Hot Cinnamon Spice and I picked the Paris which was the special of the day. If you like cinnamon, try that tea because HOLY CRAP, it will clear out your sinuses. My mom loved the tea, though! I could have drank the Paris tea for DAYS... it was seriously delicious! The service was excellent! There was a table of women that tried their hardest to make a scene when the restaurant wouldn't split their bill four ways after they were done eating. The manager got involved and I have to her major credit for keeping her cool as these rude ladies threatened to walk without paying their bill because they couldn't get their way. Our waitress apologized for the drama, but we laughed it off because it was amusing to observe grown women act like children when they didn't get their way. Quick Tip: Ms. Thomas Tea House will not split checks so plan ahead. Haha!