How might one describe the sentiment of this review?
This place has some potential but has a lot of kinks to work out in order to avoid frustrating the customers. Pros: The bowling lanes are very cool! They take photos of the bowlers and put them alongside your name on the screen that shows the scores. And they superimpose the faces from your team onto various cartoons during the game. My kids thought this was HILARIOUS. My kids also loved the interactive video playing on the floor outside the bowling area. I watched jumping on pretend bugs, toppling pretend bowling pins, etc for a long time. They all seemed to love it. Cons: I was able to watch the interactive video area because I waited nearly an HOUR to be helped at the dining table in the bowling area. I think I would *still* be there if I hadn't sought out a server myself. And there was a cluster of people near the entrance to the bowling area, which was annoying and made it hard to get in and out. I don't know if they were waiting for a lane, or just socializing there bc they had friends playing in the nearby lane, or what?? But the staff should have relocated them and cleared the flow of people in that area. Also the process of buying a ticket for the gravity ropes course was very confusing. We waited in one line, then were told to move to the other line, which meant we had to go to the back of that line and start the wait all over. The bottleneck also blocked the entrance to the shop. Let people buy laser tag & ropes course tickets at the kiosks instead! And make sure the staff doesn't ignore people waiting to be served. Also the nachos were terrible. They were served without salsa (?) and so once you got the few toppings off the top layer, you were left with a stack of chips and nothing to eat them with. The pizza was very good....OPTIONS: 1). negative; 2). positive; I think the answer is
1).