Problem: I have been to Franky & Benny's before - normally I find them A-OK; nothing much to write home about in the general sense, but occasionally some great dishes (anything with Italian herb potatoes was a good shout) and decent value for a chain Italian. However this visit to this location really let the whole side down. Wow. The day after Boxing Day, it was of course busy with shoppers hitting the sales or folk like us popping in for a bite to eat before a festive-season movie. However you'd be forgiven for thinking the staff had never seen it busy before - I find that hard to believe in a location is central as the Omni Centre in Edinburgh. The kitchen (where we were seated near to) seemed to be struggling to get dishes out, whilst the waiting staff stood about seemly unable to realise that their customers were experiencing some of the worst service they had seen in ages. Admittedly, our service was not terrible - they did get our food out quickly, but it took an age to take our initial order, and trying to get the attention of any passing waiter for the bill took 20 minutes in itself. I was extremely close to missing our movie so was tempted to simply leave an estimated amount. When the food did come, it was a mixture of overcooked and not-too-bad-actually. Meh indeed. But we were surrounded by groups having a far worse time than us. The mother and daughter beside us had been waiting for their appetisers when we arrived, and were still waiting on their main when we left over an hour later. At least they received a number of apologies, which is more than can be said for the group of 4 in front of me. They had actually got up to leave when their main courses finally showed up; they sat back down to eat but were none too happy about the situations. I obviously can't speak for F&B's in terms of saying what was causing all the issues, but the staff didn't seem particularly bothered enough to stop standing around chatting to one another by the tills, avoiding eye contact from the unhappy patrons. Must do better.
How would this review be described?
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A: negative

Problem: Greek salad with chicken......Mmmmmm Mmmmmm Good! Treat yourself to a grilled pimento cheese sandwich with tomato (on rye!) My husband swears by the grilled chicken club sandwich! Denise, Phil and Amy are the best!
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A: positive

Problem: This was my restaurant of choice when I lived in Phoenix. I came here for 4 birthdays in a row. My birthdays that is. Service is always spectacular. Its been said before but the chorizo stuffed dates are not to be missed. The only downside is over-ordering and walking out of here in a comfort food coma.
How would this review be described?
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A: positive

Problem: This place was fantastic! Especially if you're a KISS Fan! The place was super fun and the people who work there are awesome! DJ Dave was great and helped us have a great time! We sucked at the miniature golf, but we had a awesome time trying! We will go back every time we are in Vegas!
How would this review be described?
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A:
positive