Q: positive

A: Its definitely #1 boba! Love the drinks here plus the bobas are always made to order! Its a long wait line but definitely worth it!

Q: positive

A: mm YAKI TIME! I am a fan of getting the bento boxes. It's more than a full meal for about $7.00: comes with miso soup, salad, rice, your entree choice, and orange slices. I am a fan of the spicy Teriyaki chicken. Woooooohoo, SO spicy.. As said before they have plenty of food when you order the bentos. I would prefer getting this over a bowl. It's a great place to just sit and have the dine-in experience without the dine-in experience as you pay first, then eat. Another thing, I like having water with all my meals, no matter the meal. And because this place is not considered a sit down restaurant, you get your own drink. Instead of getting some dinky little water cup, they have real, human cups that are open for you to refill again and again when you get the spicy Korean zing!

Q: negative

A: Lame reservation policy- needs to be 4 hours ahead or you have to just show up. I think if you have the availability you should make the res. had a small party- now they lost the business- dumb

Q: negative

A:
Seriously? As a typically huge fan of Hillstone across the US, this location jumps the shark more often than it should. Cold night in Phoenix. Hour wait for a table. No problem. Party of 5 sit at the patio for drinks and relax before dinner. Patio heaters make it nice but the patio is maybe 20% full since it's cold. Manager says we can't have 5 chairs at our table. Huh? Has us move our chair back to the neighboring table - which remains unused, along with 20 others, the rest of the night (it's after 8pm). What idiot thought up this policy? It's not a fire or safety risk. It's a patio with tons of room. Believe it or not, we'll still come here often as we have faith that they'll pull their head out and get back to a high standard of hospitality. But be warned, this location can require some patience if you expect the Hillstone standard.