Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: Bad, bad customer service. We have to go through these guys because of our home warranty - makes me rethink the whole home warranty thing! Called home warranty Friday because our house was 85 degrees inside. Was told that Cool Blew was already closed, but we should hear something first thing in the morning. Of course we didn't, so I called Cool Blew directly Saturday afternoon. I got the feeling that I was bothering them trying to schedule my appointment, and was then advised that someone would come out Monday between 2pm and 5pm. Moved my work schedule around so I could be home by 2 to wait. 5:30 comes around and finally get a call from the office that the tech is still at the other job and will be here shortly. 7:15 rolls around and no one is here. We called Cool Blew and the guy my husband spoke with said he's trying to get ahold of the tech, but the tech isn't answering his phone. He'll call us back when he gets ahold of him. He called back a few minutes later and said that the tech still isn't done and it'll be awhile longer. At this point, we just cancelled the appointment. It's not worth it, and the level of unprofessionalism is blowing my mind! Yes, it's Arizona and yes an A/C repair company will be busy - get more staff! Get people to answer the phone who aren't bothered by customers. It's pretty simple. Keeping in contact with us and being proactive could have avoided a lot of this frustration. If our home warranty company doesn't have another option for a different company, it looks like we'll just have to switch home warranty companies! What a joke!

Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: This is one of my favorite places in Chandler and I try to get by here whenever I'm in town. The people who run it are so nice and the atmosphere is very relaxed. The prices are a little higher than other Vietnamese places I go but not prohibitive. Everything I've had here over the past two years has been delicious. (4/09)

Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I am officially a fan of this place. It's definitely a hidden gem and I probably wouldn't ever have known about it if it weren't for my bad habit of trying to find shortcuts in this city. The place has a very "homey" feel and actually reminds me of being in Lake Tahoe or some place in the mountains. I dined here with Don earlier today and ordered a 1/2 sandwich combo with The Palm Springs Sandwich, roasted tomato soup, and coleslaw ($8.95). Don ordered the Ribeye Steak and Eggs ($12.95). While waiting for our orders, we studied on our laptops because they have free wifi, woohoo. The food came out pretty fast. The soup was pretty salty, so I didn't care for it very much at all, but the sandwich tasted so fresh. I don't normally order anything with roast beef in it, but the combination of roast beef with avocado was very tempting. While we ate, I couldn't help but notice that there were a lot of regulars in the house. The employees would call people by their names and already have their usual orders memorized (it's always a good sign when people come back that many times). They were also surprisingly busy. I say "surprisingly" because I've never heard of this place before or even seen it. They had a lot of people dining out on the patio, inside, and calling in orders. I will be back here very soon, especially since it's not too far from CSN and it's right by the freeway. Tips: -Check out the menu online before coming in if you have the chance because they have A LOT of items. I saw about 20 different sandwiches, pastas, burgers, breakfast items, appetizers, specialties, etc.

Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output:
I live in Henderson, Nevada, but this is my new favorite place when I'm in Tempe. I've lived in the neighborhood for over 15 years and this particular location has had a lot of turnover. Stopped by about a month ago, and was disappointed that I hadn't been coming here since they opened two years ago. I can be a bit of a wine and beer snob and this establishment meets my beer expectations. Great craft beers on tap or available for purchase in their "special" refrigerator. Great bartenders and the owner Jon is extremely personable and knows his beers. In addition, the food is great. Large portions and tasty. Had their fish and chips a couple of weeks ago. Four large pieces, not greasy and ordered the sweet potato fries. Yummy! Their burgers are huge and their Cobb Salad could feed a family of four. I'm heading back to Tempe in May and Flanny's will be my first stop.