Choose your answer: is the following review positive or negative?

First let me say I will never come back to this place and they jacked my Coach sunglasses!! I was impressed upon initially walking in b/c it smelled great. They offer you a free taste of bread as you walk in. My bf went w/ red, white and blue. It was good but not spectacular. I went w/ Coconut Walnut. OMG really good. but the service RUINED it for me. We came in for a brkfst sandwich of which they only have 2 options eggs and ham or eggs and bacon - seems simple enough right? you also (acc'd to the paper you write your order down on yourself ) to add tomato or green pepper. Odd combo but ok. mybf ordered 1) ham, egg, cheese, tomato and green peppers me i ordered: 2) bacon, egg, cheese and green peppers well first she came back .. do you want cheese? yes.. i circled cheddar.. ok then she came back.... we are out of wheat bread do you want another? well.. yeah (i dont want to eat a bread free sandwich)... what do youhave? her: we have xyz and soudough me: ok Ill have soudough (my bf ordered white) we finally get our order - both were on sourdough I might add.. Neither had tomato or green peppers... my bf took his bk and asked about it and she just looked @ him and said well.. what do you want me to do? the BF: he said well can you fix it? she started um... well.. um.. and um... er... finally my bf just said well can you give it to me on the side? HER: yeah that's a good idea. you can see the photo on the side. I walked out and realized I had left my Coach glasses on the table. I went bk in and they were already gone. This was not a place I'd ever go back. After this neither of the girls would look us in the eye. it seemed like 2 girls that had no idea what they were doing.. One of them commented to my bf that they had been there since 5 am to bake bread.. um.. so that means its ok to mess up our order b/c you start your workday early? The fact this place was empty should've tipped us off. As we left there was an elderly couple walking in, I said whatever y ou do just stick to the bread - the sandwiches are TOO COMPLICATED for them to make and they've been working since 5 (she said it, me.. so this was not an insult, just a disclaimer I was passing along)

Possible answers: 1). negative 2). positive
1).