Q: negative

A: This place sucks!! I am from Chicago just recently sentenced to the valley, but I will tell you what, the food at this place is as authentic as a three dollar bill!! I mean they were rude, unfriendly, and their food reflected there attitude..it sucked! Owners let me tell you something just because you order a sign that say's "Chicago style" and hang it outside doesn't mean that it is and you may be able to trick your Phoenix natives but true chicago folk should know the difference. The reality is that if you were on Clark st. Competing for business you'd last about 10 minutes before you went dark. Your food is bland and nasty. Your employees seem like extras from the movie "coma" and look like they could use an FMLA day, and your place is unkempt and dirty. I pray that a white castle opens nearby and steals your handful of customers, it would not be hard. Next time I will take video of the place and the food as well as the staff and their attitude and post it on you tube for those who have any doubt. Finally, try using real Vienna giardinara peppers not your own creation because your way off. By the way, I will post a link to view your county health inspection for all to see!! Have a windy city day buckaroo.

Q: negative

A: The girl started making my pizza before even asking me what I wanted & what kind of dough I wanted. Every table was dirty. The same girl walked passed me while I was cleaning our table & didn't even help. I'll never come back here again.

Q: positive

A: One of the best meals I had on the strip. Unbelievable service (thanks Russell!). The mac and cheese is a must. Great wine suggestion and the steaks was out of this world. Beautiful setting and we weren't even outside. If you're looking for a high end steakhouse with a classic setting and old school service give this place your business. Call for reservations. I found open table didn't have many options but I got in when I called.

Q: negative

A:
My husband and I usually love it here, but our recent experience makes me question our loyalty. We know "holidays' can we a busier time, and we never usually go out on v-day, but because we love this place, we decided to go. They sat us in the bar area for dinner, so it was just pretty loud. They weren't particularly busy, so I am not sure why this was. Our server (didnt even get her name) was not friendly at all. She hardly came by our table, and then another server showed up at the end of our meal to pick up our plates that had been just sitting there for a while. It did seem like they were short staffed because we went to the cigar room and it was packed. The server/bartender in there was the only one, so she was less than pleasant also, but I suppose I might get frustrated trying to serve the needs of 30 plus people in a room and being the only one. Overall, I am not sure we would be back soon. The food was good, my husband had the ribeye and I had the crab cakes. If anything, we would go back for the food, but the usual atmosphere and service just kinda stunk.