Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Did not enjoy my stay at the Omni Chicago Hotel. Firstly, the man at the front desk was extremely unhelpful. There was a problem with the reservation and he gave me and my family a lot of hassle. Secondly when we finally got the reservation sorted out, the air conditioning unit in our room would not go below 75 degrees. Considering I paid well over $250 per night for the Romance package reservation, it was below my standards and I will not be heading back to the Omni Chicago Hotel any time soon.

negative

Was one of the worst travel experiences of quite some time.... 1. Arrived to construction or renovation to main lobby... no warning. not on the website... "thanks for letting me make the choice to stay in hotel with construction site" 2. Lengthy line to wait at makeshift reception area (25 min wait).. check in..ACHE conference-- be prepared for the influx of people for the convention. 3. Double book room.... go back to check in... told to get back in line... and we will review when it is your turn... told them I just waited 25 mins.. Curt service worker said wait your turn. 4. Second room... dirty dishes from room service in front of door at our check in at 3PM. 5. Internet kept dropping and slower than dial up network.... 6. Second day and Third day stay... No hot Water to start the day off with cold shower.... 7. Check out... overcharge on bogus fees.... Travel to Chicago stay at the Palmer House or Fairmont.

negative

I stayed two nights at the Hilton Chicago. That was the last time I will be staying there. When I arrived, I could not believe that the hotel did not offer free parking. They wanted at least $10. What am I paying for when I stay there for the night? The website also touted the clean linens. The room was clean and I believe the linens were clean. The problem was with all of the down pillows etc. Don't they know that people have allergies? I also later found out that this hotel allows pets. I think that this was another part of my symptoms. If you like a clean hotel without having allergy attacks I suggest you opt for somewhere else to stay. I did not like how they nickel and dimed me in the end for parking. Beware hidden costs. I will try somewhere else in the future. Not worth the money or the sneezing all night.
negative