Problem: There is a lot of credit due to Windy City Car Wash - all because Nick will make his customers happy. I can't say I'm here often. I wash my car at home and detail it myself. However, there was a time I needed a car polished. It was white so the swirl marks and overall poor condition of the paint was difficult to detect. Nick polished the car, gave it back, but I wasn't happy with the results. I told him most of the swirl marks in the paint were still present. "Bring it back!" he said. When I picked it up, he showed me how many polishing pads he went through. Personally did the work himself. It looked much better. Not perfect, but the sheer amount of time invested in just earning my business was stunning. You've earned my business. That is customer service. From a simple hand wash to quality polishing, I wouldn't hesitate to come to Windy City. As long as Nick is in charge, he'll make sure you're happy.
How would this review be described?
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A: positive

Problem: As I sit here, eating chips and reflecting on my experience having my BIRTHDAY LUNCH at the new Sugar Factory, I am forced to wonder what would ever possess any restaurant owner to decide that their only vegetarian dish should be a freaking fishy tasting, soggy garden burger from a box. Also, I wonder why I am so hungry after literally just paying for a nice meal? I have raved about the Sugar Factory veggie burger at the other location and I was beyond stoked that there would be a more easily accessible location at the Town Square. Finally a place to get these gourmet burgers that I'm in love with! I will never visit this location again because I am so mad that they ruined my birthday by serving me a lazy garden burger and then executing it poorly on top of that. I know that vegetarians aren't the major focus in the business model, but if you are going to bother putting anything on your menu that is for vegetarians, you should make a half hearted effort to elevate it from the standard slop you can get at any bar or Denny's for 1/3 of the price. Then calling it an "Ultimate" veggie burger? Please. It is insulting to serve that in a restaurant that you claim is "gourmet". Let me be clear, I understand that restaurants change their recipes and their menus. I totally get it. But this isn't a menu change, it is a bait and switch. You are promised an ultimate burger, but you are given crap that is readily available in a supermarket for less than $2. They didn't cook it, they heated it up. Infuriating. The server was very nice, but inexperienced. No one found it suspicious that I didn't eat my "ultimate" veggie burger. I'm basically led to believe that this location is a cheap reproduction of the real thing and I am both starving and unimpressed. Afterthought: Our phones actually did not work while we were in here so I don't know if they block service with a jammer or if Town Square was just too crowded... however I don't think your phone not working enhances the meal or the experience. Maybe they should call that "ultimate" internet? Boo, this place is an ultimate fail.
How would this review be described?
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A: negative

Problem: This place is the same as all the other Chipotle's except its a mini version & it's on the strip! We were searching for an affordable place to eat after paying an outrageous amount for our cab & we found Chipotle which we are huge fans of anyhow! We were ecstatic!! Yummy!! There's also a pizza place as well as Panda Express in the same little area that Chipotle is so if you have kids, you can please just about all of them!
How would this review be described?
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A: positive

Problem: Ned Kelly's is your normal steak house. I had a very good Filet here once though! The bread they bring you before the meal is great along with a nice fresh salad! The best part of the whole place is the skillet cookie-I highly suggest ordering this while dining here!
How would this review be described?
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A:
positive