Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I called Dave shortly after my home warranty company sent over my details and notified them that my water heater was not working. Dave was able to quickly respond and head over but was short and generally unpleasant on the phone. Dave and his son showed up at my house only 10 minutes late and that's when all the fun started. Right away Dave complained that there was no way for him to get through my narrow side alley with his tool box. I offered to carry it for him to held, Dave declined. His son then offered to do the same and Dave again declined then simply carried it himself through the ally just fine. Arriving at my WH Dave tried to light the pilot, I pointed out that I had turned off the gas line to prevent any possible danger the night before when I noticed the issue and he turned it back on. He too was unable to keep the pilot lit, put the temperature control knob in the off position and began to disassemble the unit. His son pointed out that the gas line was still on and Dave snippedly stated that he had the temp. valve in off. This is actually not safe when you are taking apart the gas and pilot assembly, his son was right...I backed up a few feet for safety. After doing a bit of triage on my WH, he said it was not installed correctly; that it shouldn't be on the ground nor should it be outside without an enclosure and this was causing water to get under the WH preventing the necessary airflow for it to work. I have a gas WH. Note: it had just rained the past two days straight hard and heavy and much of my yard still had standing water. Having been here when this was WH was installed and having done the research myself on which WH was best for my situation a couple years ago I found this assessment interesting. I told Dave that I purposely purchased this unit because it was an outdoor WH and that I watched the other plumber install it and verified all the measurements after his work to make sure they matched the installation guide from the manufacturer, which they did. Additionally, I again reviewed the manufacturer's installation guide which did not require any sort of enclosure or lift / rise. Dave simply responded that he has been doing this for 40 years and knows what he is talking about and that both the other plumber and the manufacturer's instructions were incorrect. He said there was work he could do to raise the WH, drill some holes in the bottom pan, and build a protective enclosure but that warranty would not cover any of the work. I questioned his assessment again stating that I find it hard to believe that both the other plumber and the manufacturer would both have been wrong not to mention the fact that the previous WH was installed in the same way and place for 10 years prior without issue until it started to leak. Dave got extremely defensive, started using a ton of profanity, calling me some not so nice names, and insulting my character. At his point it became quite obvious why Dave works for himself and has no other employees; no one could possibly stand to work around someone with such a horrible attitude. I ended the conversation stating that it was completely inappropriate and unprofessional. He asked what I wanted him to do with the WH and I requested he drill the holes and put in the lift as he recommended. He then argued and said that was not what he recommended. I asked him to then clarify what he recommended and he through his hands in the air. I said to just put it back together and I will have someone else come out and look at it. He told me to "blow it out my a$$" and started to slowly reassemble to unit. When he was finished and started to walk away I pointed out that he missed a wired clip, he then came back and fixed the problem. The second time he started to walk away I pointed out that he left the gad line on which was dangerous and that I would go ahead and turn it off for him. Standing right next to it he argued with me that he had already turned it off...I pointed right at it and looked at him, nothing. I turned it off and they left. He then called my warranty company and told them my WH was not installed nor maintained correctly and should not be covered. Can you believe this guy? Later that afternoon I spent 10 minutes outside, cleaning away debris [leaves, dirt, spiderwebs, etc.] from the area so it would dry faster. Low and behold, it worked fine another 10 minutes later after the water in the area dried up. It has rained 3 times since then, very heavy, and no issue with the WH. This guy is a joke. Dave has no idea what he is doing from a plumbing perspective, has little attention to detail, has a horrible, insulting, and off-putting attitude, can put you, your family, and your home in danger, and acts in spite to try and 'hurt' you if he doesn't get his way. I also called my warranty company and filed a complaint against Garrett Plumbing, apparently I was not the first. AVOID AT ALL COSTS!
Q: negative

A: An extremely disappointing visit for me and I won't be back. This is quite sad for me as this little hidden gem is really beautiful inside, light and airy with tasteful decoration. I was here with a few work colleagues for lunch and upon arrival, bread and butter was placed on the table. I asked the waiter if there was any flora or suchlike - his nostrils flared, his mouth pursed as he told me with disgust that there was not. Fine, but when a customer has explained a lactose allergy then it would be nice to try and accommodate that? This set the pace for the rest of the meal. There was almost nothing on the menu that I could eat. Everyone else dining with me seemed quite happy with their food though so if you have no weird dietary requirements then give it a bash.
Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: So.... You are at the Cosmo. Expect it to be expensive and decadent. But then again, you are in Vegas at the City Center! What more could you ask for? AYCE Bone Marrow perhaps? Gelatto? Seafood? Fancy salads? Pappardelle? This place serves it up. I advise arriving right when they open so you can avoid waiting in line for hours. I like this place because it keeps my portions on check. As stated by Cathy C, they use the pre-plated method. This system enables you to try everything without feeling like your plate is covered with glop's of food. Great for a gobble monster like myself. I adore the salad section. Don't get me wrong, I love my proteins, but found myself going back to the greens. I feel like they use minimal salt so that you can season to taste. The chimichurri sauce at the carving station is pretty flavorful though. Fair warning! Your breath will not smell so heavenly after eating the chimichurri! I think what you have to keep in mind is that you're not only paying for the upper echelon of buffets. You are also paying for the experience. Your first point of contact is the hostess who rings up your bill and another hostess who takes you to your table- both accommodating, happy and super nice. Every waiter I've had goes above and beyond the norm. Now, if you would rather be left alone to eat in peace and rather not spend the $cA-chiNg$ for a higher end all you can eat.... Well, then this is not the place for you my friend.
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output:
Not very business like. Missed first appointment with no call. Did not return calls for several days and when I was able to contact them and re-schedule, they were 1.5 hours late with no call. The actual work was OK at best, but they left without completing the job. Again, multiple un-returned calls for three days and a bad email address. Finally left a message threatening a bad review and got a return call almost immediately. Said they only missed two windows and would be return to do just those. I told them to forget it and warned neighbors who were considering hiring them. Don't waste your money if you see a special offer or coupon. Poor business practices!