Problem: What would be an example of an positive review?

Answer: I have driven past this past this place 100's of times. I never thought to stop in here until I read about it on yelp. I ordered the combo (beef and chix) although I'm usually not a fan of beef at these places cause its usually chewy. Well, the chix was delicious. For me, just below the too salty threshold, which is perfect. The same can be said for the beef. And I was impressed with the chew on the beef, it had a nice give too it and was delicious. And the grizzle, yum. Getting back to the salt factor, it winds up being perfectly balanced when you put it into the taco with the onions and salsa. Very impressed!

Problem: What would be an example of an positive review?

Answer: Strong Pre-Game Primanti's Substitue Sandwich! Been to Pittsburgh more than a few times, and it was always the tourist trap Primanti's or what has been called the best restaurant in town Nakama Japanese. This time I went with a suggestion from some other Pittsburghers. Not that Primanti's or Nakama are bad at all, but it was just time for a change. Enter: Uncle Sam's Subs. Been around since the early 70's so you would think they know what they are doing, and they in fact do. Don't get me wrong, you are not going to be blown away by anything they do here, but you will get a pretty damn good sandwich & fries for under $10. I went with the cheese steak/mushrooms, and as others have said here, it will not disappoint. Order up, sit down, they bring you the sandwich and a side of fries in minutes. Wrap up; Certainly not a gourmet restaurant, but a real good sandwich real quick for real cheap. Also a lighter (a lead brick would be lighter) than a Primanti's monster!

Problem: What would be an example of an negative review?

Answer:
The product of DD's is consistently good (if you are a dunkin person, which I am). However, in recent months I have found it difficult to leave this location without being disappointed with the service. It is always extremely slow at the drive thru and when inside. I cannot get through the line outside in less than 15 minutes, which is well above the average time it takes for any fast food. I usually don't go until 9am or a little before and the line is not into the street anymore at that point. Last time, I waited inside for a breakfast sandwich for 15 minutes and was told that it was given away to someone in the drive thru line. There was one employee in charge of all the hot sandwiches and another employee who was actually just standing there next to the one attending the drive thru. There was obvious communication issues and hostility among the employees. I now have been forced to drink gas station coffee bc I don't have the 20 mins to kill each morning waiting at my precious Dunkin Donuts. Step it up, I want to come back!