Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: Be careful who you give your money to here. Don't think that just because it is nice, and bright, and clean, that it is anything other than a car dealership, waiting to RIP YOU OFF. Subaru's are great cars and there is really only one place to get them in Vegas. Be smart! Just because it's an excellent product doesn't mean they won't try to screw around. I bought the car I wanted, because I wanted it, despite the sales people rubbing me wrong from the start. This review is regarding a recent issue. I am going to leave the Service Manager out of this, because I honestly believe he was just doing what he was told and was trying to help. Also, all things considered, the service team still did a good job on the work, kept to the scheduled deadline, and communicated everything I needed to know. I used to LOVE just bringing my car in for service and sitting in the waiting area. I purchased a warranty when I got my car in the summer of 2011. At a routine service in 2013, I was given a list of things that needed to be fixed. When I asked if my warranty covered those items, no one knew what I was talking about. It took three days for me to get a call back indicating that it was covered and we were all good. They would call to schedule the repair when the parts were in. That call never came. I scheduled the next maintenance just recently. At that appointment, I was given a new list of things that needed to be fixed or replaced. I again asked if the warranty covered it, and was again met with "what are you talking about?" So, here is where I not only start getting crapped on, but find out that, had I not raised the issue, the money I spent over two years ago would never have been recorded, however someone would still have gotten credit, and a bonus for selling it to me. A cluster F of phone calls ensue, were departments are blaming each other, telling me to call someone else. The warranty company, Subaru of America, has no record that I ever purchased the services and instructs me to contact the dealership. The dealership instructs me to contact the servicer. I talk to four people... I am told that I do not have a warranty. If they can find it, someone will get back to me. But before I ever hear back about that, I get a Customer Service follow up call. After explaining everything listed here and that I am not happy because I keep willingly spending my money there and no one is on the same page. I am told that someone will get back to me. I ask to just spoke to the General Manager, so that I can actually get the help I need. I accept the answer that I will get a call back. I e-mailed back asking for a full explanation of the issue and that the General Manager is copied on the response. I receive a one line response asking that I call. Because paper trails are dangerous. Would you believe that 15 minutes later, my warranty magically reappears, my work was covered, AND I has an appointment scheduled for Saturday?? That's pretty impressive. However, there was no explanation given and the GM was not copied on the message... which is interesting, because, again, I asked for something very specific and did not get it. I asked again for an explanation and received "Clerical error by someone who does not work here anymore", which is exceeding convenient for a manager trying to avoid responsibility for his team, regardless of when it happened. Just "it's all fixed now, see you Saturday." You may also notice that there was no good will offer to make up for the error. Just "hey, we screwed up, made you do the leg work to prove it, you caught us, ha ha, now keep paying for services, because we are the only Subaru dealership in town". I specifically asked on several occasions, several different ways, for something a little more substantial, and was eventually offered 10% off other recommended services, for which I already have a 15% off coupon and all of which I can do myself in the garage. I wasn't offered a free oil change, or an air filter, or even one of those neat Team Subaru hats. So, overall, the problem is that no one accepted responsibility. No one did anything to actually fix the anger and frustration Every person I have talked to has made sure to blame someone else and the problem has yet to be resolved. In the end, I SOLD MY CAR just so I would not have to deal with the only Subaru Dealership in Las Vegas... You should be embarrassed. Businesses spend loads of money sourcing customers. It seems silly to my that you'd lose a loyalist over unprofessional behavior.
Q: positive

A: As a former resident of both New York and New Haven, I have avoided pizza in Las Vegas because I generally ended up disappointed when I didn't. But with the election season--the four debates and election night--I was craving pizza to eat while glued to the television. After seeing the "Those Guys Pies" mention in 89117 Magazine, I checked Yelp and decided to try them. We ordered takeout last night--one meatball/onion pie and one Italian white pie. I was thrilled to find that both were delicious. Tasty toppings, tasty crusts. I still know I'm not back East, but, for once, I was not disappointed. I'm glad that I now have go-to pizza, and it's even close to home.
Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: I'm dying for another good local breakfast place in Chandler. I had high hopes for US Egg, but I can't recommend it. The food was bland(not in a good way) coffee was weak and the service was slow. I'm sticking with The Good Egg or 24 Carrots. Even Mimi's is better (I'm not a fan of large corporate restaurants).
Input: OPTIONS:
- negative
- positive.
Generate a negative review for a place
Output: Not a reflection on the makeup AT ALL. I love MAC makeup and I was expecting the service at the MAC at the forum shops to be STELLAR.... Wrong... SO WRONG! Awful service! Not only did the girls ignore me when I asked for help TWICE, one of them said she would help me and actually left to go to the back room and go on her break! When someone finally helped me locate ONE liquid liner, she put it on the register to help. One by one, the artists came to ring up their own customers and I had to wait in a line for 20 MINUTES because there was only one authorized cashier.... Uhhhh... Hello?!?!? I just saw you ring that chick up? Even my make up artist wouldn't ring me up. Super disappointing.... My tips are to probably head to the MAC counters at one of the many counters at the department stores in Vegas or another MAC at one of the other many stores at the strip. Good luck ladies (and gents?)!
input: Write a negative yelp review (OPTIONS:
- negative
- positive).
output: Meh. Very expensive, no options whatsoever for something small and less than $15, and the grilled cheese my friend ordered was beyond greasy. I know by nature a grilled cheese will be somewhat greasy because you butter the bread to get it nice and crispy, but this was literally puddling grease on the plate. Nothing here is light. I did enjoy the plate of pickles. The service was a bit surly, maybe because it was around midnight and not very crowded. This place draws a huge breakfast crowd so maybe the breakfast is better. But, the wait always looks so long that I just don't see myself returning here.
Q: positive

A:
I first took our Boxer Xavier in for shots. I was worried about the wait since it is a walk in clinic. I was in and out quickly. The office has plenty of room and was very clean. It was around $70 for shots and microchip. I made an appt for 3 weeks later for a 2nd shot and neuter. The receptionist seemed like they didn't want me to make an appt. She kept asking are you sure you can come back in 3 weeks? I guess they get a lot of no shows. I assured her I would be back and made the appt. 3 weeks later I came in for the appt. I dropped him off at 7am. There was a short wait but not bad. I mentioned we had got him from craigslist and the woman/Dr checking him made a face. From her body language it felt like she looked down on it or didn't like people getting dogs from craigslist. It bothered me but I ignored it. She suggested getting sedation medication so I took my file back to the front to pay for it. I noticed she had written "craigslist dog" on his file. We got him from a family who was going to take him to a shelter, not a backyard breeder. I would think a lot of their business comes from animals from craigslist. Rescues and shelters neuter their animals and vaccinate them before they are adopted. After reading some reviews on yelp about how people say they were treated I can definitely see it. They call when you pet is out of surgery, let you know how your pet is doing and give you a pick up time. I picked him up at 3pm and they give me a questionnaire on their service. I expressed my concerns about the craigslist dog comment. A vet tech talked to me and explained that they put that because I don't know his history or temperament. I can kind of see that. However they never once asked me how long we have had him, how old he was when we got him, do we know his history, etc. That also doesn't explain the facial expressions and body language. I do appreciate them caring that it bothered me and taking the time to talk to me about. There are a few extra charges that I wasn't expecting. $10 for the cone so your pet doesn't lick themselves, $7 for sedation meds. Both of these I were told were needed for so my dog doesn't have complications (scrotal swelling) after surgery. I didn't mind but do think there might be people who only have the money for the procedure and don't have the extra $. Then what? I mean the cone especially seems pretty important. I think it would be better if they just raised their rates a little so everything is included. Overall I would recommend them. They are quick and efficient. I think they are so busy that you don't get personal service but they are a spay/neuter and vaccination clinic not a full service vet so it is understandable. I think they are doing a great service for Vegas and glad they are here.