Pretty good food. The portion size was amazing. Terrible service. When we walked in we didn't get greeted. We waited and looked around. Finally a girl came rushing up to the front and got us a table. After we sat down we got our drink order really quickly but then had to wait a while for our server to come greet us. We weren't ready to order so he said "wave me down when you know what you want". Shortly after we figured out what we wanted but couldn't find our server anywhere. There were 4 employees sitting in a booth towards the back of the restaurant but couldn't see our server to flag him down. We waited about another 7 minutes and he finally came to take our order. The food was very good. Our server kept disappearing and talking to another server. At one point he went to refill our drinks and sat it a walk way with our refilled drinks in hand to talk to his buddy for a few minutes. It took a while after we were done eating to get our server to acknowledge we were finished and needed a box. Like I said, good food, bad service.

negative

First Watch is a local chain that serves up average breakfast food. This place isn't terrible, but it is also not remarkable in any way. The booths are made of slotted wood, and for some reason they haven't been updated in years, resulting in sub-par seating that will leave horizontal lines on anyone wearing shorts. The food is ok, not exciting or great, just ok. The coffee is bad, it looks like coffee but tastes like brown water. Additionally they don't have fresh half&half, they have the little individual cups similar to Circle K. For this visit, the HUGE downfall was the service. I won't describe this person because I don't want any harm coming to her job, but if our server wasn't on meth, then I don't like cupcakes (HINT- I love cupcakes). The server was jittery, confused and racing around unnecessarily. Making things more annoying, the booth near us apparently had some of the servers friends dining, and they were so loud, I thought I was at a club. When we were seated the server yelled over to us asking us for a drink order. For the next ten minutes she sat with her pals and cackled about something they were watching on a smart phone. It was sketchy too because they started talking pretty loudly about sex acts, and other things that aren't the best fit when there are tables of kids within five feet. I have a great sense of humor, but 11:00am on a Saturday isn't the best time to get cheeky at breakfast. In a different restaurant, they might politely ask the people who are yelling loudly and having inappropriate conversations to dial it down, but here the server was sitting with them, and was part of it. Interestingly, all the other staff we encountered were very nice and appropriate, but our server was SO poor, that it just couldn't save the outing. Our food was brought to us by a lovely server who we wished would have been ours from the start. After our food was brought out, our server never stopped by again. It was funny however, that she had to walk by our table five times to go back and sit with her friends, and cackle some more- but couldn't stop to see if we needed more water (yes) Luckily my dining pal has a sense of humor and just rolled her eyes, but I would be livid if I brought my Mom, etc. there. In closing, I cannot recommend this place for a meal. It's not terrible, but with the economy being so sketchy, it's nice to spend money somewhere that is comfortable and where you're not ignored, or served by someone who likely cannot pass a drug test.

negative

Ate here last night. Busy, great service, wonderful Louisiana fare. Bread pudding is the best!

positive

I took a pair of light grey suit pants here after wearing them twice. When I picked up the pants I noticed small black spots in several areas. The spots looked like snags, or even burns in the fabric. Fast forward two months.....I have spoken with several employees who refuse to let me speak with a manager, but insist on dealing with me on his behalf. Without any prior knowledge or me, or the pants in question, they insist that 1. I either smoke and caused the damage (i don't smoke), or 2. the fabric was old and worn out (brand new pants worn twice), or 3. something, anything, else must have happened, but 4. they are absolutely, positively not responsible. In a nutshell I was told repeatedly, at first glance, "we didnt do this, you must have done it." I was finally offered $50 worth of credit, which I obviously declined. The bottom line is that it is not about the pants. It is about the 5 phone calls, 9 different explanations why it is my fault, and two+ months I have spent trying to resolve this little issue about one lousy pair of pants. When a customer says "I believe these pants have been damaged." The proper response is not "you must smoke, and/or your pants are old and worn out, we did not do this, thank you come again." I wear a suit five days a week - I will be bringing approximately 260 dress shirts alone, per year, to be dry cleaned...plus the suits, and various other items. Do the math. Easily $1000 per year in lost revenue over poor customer service. And as for the pants....the last call I received was over a week ago. They were "still looking in to it" and told me they would call me back within "1-2 days".......I have yet to hear back. smh.
negative