Problem: What would be an example of an positive review?

Answer: In short, this quaint restaurant is magnificent and you must give it a try! We were in town for a couple of days and were looking for a place to have brunch. We loved it here so much that we ate there the next day as well! On our first visit, we decided to sit outside. There was a nice mid-day chill that felt great with the free standing heaters they have in the patio. Because we were looking to have breakfast food, my wife and I decided to split the Bananas Foster French Toast (egg batter brioche bread with sliced bananas rum brown sugar caramel sauce and whipped cream) and a Chorizo Omelet (4 eggs stuffed with peppers, onions, chorizo, and more with a side of ranch potatoes and a scratch biscuit). The food was absolutely amazing. The taste was outstanding and the presentation was perfect. Our second visit was on a busy Sunday morning and the inside was packed. Even though it was cold out, we really wanted to sit outside under those nice heaters again. Our waitress arrived immediately and even brought me and my wife a couple of blankets to throw over our shoulders. I have to admit that my first thought was "how odd," but once we had them over our shoulders, my next thought was "how cozy!" :) Since we were there for breakfast food once more, we ordered the Bananas Foster French Toast again -- my wife would have it no other way! We also ordered the Chicken Piquant Omelet (4 eggs stuffed with chicken breast sauteed in butter and white wine, with onions, green chilies, mushrooms and cream cheese, topped with mozzarella cheese). Again, the food was terrific. The chicken was tender, the sauce in the omelet was really something, the potatoes were great and the French toast was possibly even more excellent the second time. I should also mention that my wife really enjoyed their coffee blend. The quality and quantity of food for the price was completely unexpected. Eating here is not only amazing for your taste buds, but it won't dent your wallet either! This isn't fast food dining and their kitchen is very big, so you will need to wait a bit for your food. However, we felt the wait time was just right, even on the busy morning. Our first waitress, Conny, was wonderful and went above and beyond. We couldn't have expected anyone more pleasant. Our second waitress, Maria, was also great. She was the one who brought us the blankets on the colder morning. And since I am mentioning names, the young man named Ario was very helpful as well. Overall, we were very pleased with this establishment. We will be recommending it to others and hope to visit again in the future!

Problem: What would be an example of an negative review?

Answer: My husband and I headed over early on a Tuesday night. To our surprise it is buy one get one tapas until 7 so upon realizing our luck we opted for 4 items to test the place out. We were glad we did. 1) Chicken satay: chicken was tender and the seasonings were minimal but the peanut sauce looked like it was scooped out of a jar, was thicker than peanut butter with a sticky texture. 2) Lucky 7 Roll: The menu says that it is homemade, but if it is I think it has since been reheated. It had an interesting mix of flavors but the outside tasted more like a thin corn taco. 3) Crostini (Filet Mingon): 3 small, flavor and lifeless filets over jam on a white bread crostini. 4) Souvlaki (beef skish-kabobs): Again, light on flavor, over cooked. I don't recommend this place, at least for tapas and I won't go back for a full dinner but the atmosphere was laid back, the service was very good and if you work in the area it seems like a good spot to stop in for a drink. That said, living in 4th ward there are so many other choices on my walk between here and there, I probably won't make it intentional to go back.

Problem: What would be an example of an negative review?

Answer:
Came for Thanksgiving Lunch, we ordered off the pre fixe menu and food took about 1hr to get our appetizer course. Then another 45mins to get colder entrees. Turkey was dry and bland, the sides were overcooked and sour. Dessert came about 5 mins into the entree course, we obviously weren't ready so waiter places all our dessert dishes on the table next to us. Bottom line: poor service, poor food and high prices.