How might one describe the sentiment of this review?
I booked this hotel with the hopes of a relaxing weekend by the four pools. I booked through Perfect Escapes because of the free room upgrad and early check in. When my boyfriend and I arrived at the hotel, we were told it would be 30-60 min before our room was ready. Not a huge deal, so we had the bell desk hold our bags and decided to check out the pool area. As soon as we walked outside we hear extremely loud jackhammering going on. They were using jackhammers at what looked like two of the four pools. It was so loud we could stand side by side and not hear each other and it stirred up so much dust it was hard to see. We immediately asked inside how long it would be going on. They then told us it would be going on the entire weekend until 4 p.m. each day. There was no indication of construction on the resort website or perfect escapes. Disappointing after $45 cab ride to the resort and then another $45 cab ride to another resort after then paying to use the hotel internet to find another resort. I go to the Phoenix area often and have staid at Camelback Inn, Hyatt Gainey Ranch and Hotel Indigo. All were wonderful accomodations. From the look of this hotel on several websites, it was quite beautiful and relaxing and very comparable to the other resorts in the area. Unfortunately, I never even made it to the room due to the construction. It was not the relaxing weekend I had planned for. The construction should have been disclosed on all websites linked to the hotel.
negative