Given the task definition and input, reply with output. In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

Followed directions exactly, and 7 days later it popped off in my purse and my brand new phone has a big scratch on the screen. Been using glass screens for YEARS and this is the first one that failed. So dissatisfied.
Followed directions exactly, and 7 days later it popped ...