Problem: Go somewhere else. I have been going to Gianna Christine Salon Spa and Wellness for 7 years. There service used to be great and convenient. As of today, I was looking forward to a relaxing simple hair cut & blow dry , so I am able to walk out of the salon feeling groomed and fresh. Today was not my day at Gianna Christine. The were 1/2 hour late attending to me and then, they cut my hair and have me on my merry way. In the 7 years I have been going to Gianna Christine's Salon, I have never walked out of the salon without a simple blow dry and style nor have they been a 1/2 hour late to my appointment. This use to be convenient. Now, it's just annoying. Thanks for nothing!
How would this review be described?
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A: negative

Problem: I hadn't been to PetCo in over two years and because of my recent visit, I will never go back. I had a bunch of cat stuff, including a couple 40 lb boxes of litter. I went to the checkout and was second in line behind a person with two bags of dog food thinking I would be out in a few minutes. Wrong! I ended up being in line for almost twenty minutes. The other register that was open was still on the same order she had been on when I walked up, both were people trying to use expired coupons on premium dog food, which both cashiers let them use which I thought was really nice. When the woman in front of me left, the cashier told me "I need to get crickets, go to the other line". So the people behind me in line rushed to the other register while I put my stuff back in my cart. Since I had been first in my line, I asked the cashier if I could go next since my fellow customers were being so rude (I omitted my opinion of them when I asked her if I could go next). I was rudely told to "go to the back of the line and wait my turn". WOW. So I left my cart right there and announced "I'm going to PetSmart." 1 star for honoring their own expired coupon. Hopefully the other customers that shop here aren't rude jerks like the ones that were there that day.
How would this review be described?
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A: negative

Problem: AMAZING service, location and restaurant. Friendly staff. Great food. Easy on the wallet!
How would this review be described?
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A: positive

Problem: This place exceeded my expectations. I went here with some friends to celebrate my birthday last weekend and we all had a fabulous time. It was by far the best movie watching experience I have ever had I think a lot of a the reviewers have already explained the concept and what to expect adequately. So, instead of a traditional review I am going to respond so some of the criticisms and so hopefully justify my 5 stars. It is true that most of the servers in the theater and the staff at the ticket machines and concession stands were all kids. However, I think that is same as any other movie theater; most of the time it is high school or college students working as a part time or summer job. Yes, this means that you can not ask them for their favorite on the list of specialty cocktails or expect them to come up with an educated food/wine pairing for you. However, I think this is offset by the wine dispensing machine in the lobby. You can sample small pours out front to try some of the selections on the wine list before you make you selection for dinner. Another common criticism is that the service was poor and extremely slow. It sounds like maybe they spent the first few months working out the kinks in the system because when we went our server (Elise, I think?) was totally on top of everything. She asked us to order apps, entree, and dessert all at once as well as multiple drinks if we were going to want more than one and said she would bring them out in appropriate sequence and spacing. This allowed the servers to already know what we wanted before the lights went out and so they could silently swoop in and place/remove plates of food and drinks during the movie. There were definitely points at which my drink was empty which would have bothered me if we were in a traditional restaurant. However, since it is a movie theater and I know we will all be sitting there for 2 plus hours no matter what, does it matter if I get my second drink immediately after my first? Or if my sister got her entree after I got mine. No, obviously not. Other reviewers also criticized the quality of the food. Again, I think this is a question of perspective. I loved my bbq flatbread pizza but some of my friends' food was decidedly average. So, if I evaluate this place solely as a restaurant, clearly it is not five-star worthy. But it is not a restaurant, it is a movie theater. So, when I compare it to other movie theater meals I have had in the past (greasy pizza, old hot dogs and soggy nachos) then this place is head and shoulders above the rest. And the prices were not that bad. I spent $60 on the whole night including tickets, food, drinks, tax and tip. Which is about what I would have spent on a regular dinner out. But in addition to dinner we got a really memorable experience. Over two hours of feeling pampered and having a great time with my friends. I think this place is a must-try for movie lovers. And it is great idea for something different to do on a special occassion with a group of friends or a date.
How would this review be described?
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A:
positive