Service is getting bad after a couple years. Relatively been ignored multiple visits, and have never been offered a water refill after the glass being empty for 20 minutes. The food's still good, but I take back what I said of relatively good service. Depending on the night I wouldn't expect much...
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negative

My roommate and I had been ordering from this place for over a year. We were incredibly loyal and encouraged all of our friends to order from Pong Pong - I know from my own records that we've given these guys hundreds of dollars in business. Last week when we were moving and completely foodless, we followed our usual routine and called Pong Pong. The food took an hour and a half to get there (they said 30-45 mins), the delivery driver called us twice, yelled at us and then hung up both times. When he finally got there, he WHISTLED at us to come get the food from his car and when he didn't bring one of the meals we ordered, he simply apologized and left. My roommate ended up having to get in his car and drive to get food after waiting over an hour for Pong Pong to bring us our simple, two entree order. Not to mention, the food I ordered with no onions or mushrooms was covered in both. The next day I called to speak with the manager and get my money back and they refused to reimburse my card, told me they "understood" that I wouldn't be giving them anymore business after trying to remedy it with 15% off my next order. Are you kidding me? DON'T ORDER FROM THIS PLACE. I used to stick up for them when others said their food was gross and service bad, but apparently they really don't care about maintaining a report with loyal costumers and solving problems. I know the economy sucks and everyone is trying to hold onto their pennies, but a free meal is all they needed to keep a steady flow of business from us and our multiple friends. At this point, I'd go to Panda Express before Pong Pong.
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negative

This place is the bomb. Definitely the best sushi I've had in vegas, and potentially ever. I couldn't believe how quickly they got all the sushi out with so many people there for the all you can eat deal and only three guys making sushi. It was so fresh and delicious. Decently priced even if you don't go with all you can eat. And the servers were really friendly and on top of things. I'd recommend this place to everyone! I was a little worried after reading some of the negative reviews, but after going there, I have nothing negative to say about the place.
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positive

This place is amazing! The doctors and staff are all extremely nice! My dog needed some extensive dental work done, but we are on a tight budget. Amazingly, they were able to work with us and figure a way for us to get the work done. I will be a lifetime customer of theirs for this, and will recommend anyone I know to go here. You really can't find a better place to trust with your pets!!!
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positive