I chose to spend my 30th birthday there with some friends. When I called to see if I could check in early I was told twice that I couldn't and would need to at my scheduled check in time at 4. I got there at 4 and was told my room still wasn't ready, the guy at the front told me they hoped before 6 but couldn't gurantee but to leave my phone number (which they already had from my reservation) and they would call. The 6 of my friends and I instead of meeting in a room, met in the parking lot to figure out a plan. Everything in the coolers in my car and my friends cars melted. We went to the overly crowded pools where there were kids everywhere and the only staff I really saw were the ones taking food/drink orders. I was never called to be let known my room was ready and when I finally went to the lobby I found out they had the wrong phone #. The man at the front quickly gave $100 credit to some steak house, but that didn't make up for the experience. The rooms aren't really updated and too close together to where I was woken up by children crying in the room next door. When I think of a resort whether there is water park or not (AZ Grand has one and it was so calm and peaceful) I think of relaxation. My experience was one of chaos and I will not return.

negative

Really good salads. Like other posters, a $12 lunch seems a bit high to me, but it is par for the area - but it a semi-selfserve restaurant, just a tick too high. Never left here disappointed with the food and the service staff are always very friendly.

positive

love sitting out on the patio along the strip... we always go with friends and are treated like royalty

positive

Had a great time here though I did go on a Friday and it was busy but still had no problem getting drinks or having fun. Four square jenga giant beer pong darts and corn hole with friends while drinking what is not to love. Only reason I don't give it 5 stars is it used to be a hidden gem now everyone goes there.
positive