Problem: What would be an example of an negative review?

Answer: I have no problem with the care they gave my dog. That was fine, it's not exactly like their outdoor barn facility building is a unique innovation. It is their business policies that are driving me to leave a 2 star review. I boarded my dog for a weekend over the summer without incident. Then this fall I received an email saying they no longer accept credit cards, I understand that leaves you with a merchant fee, but in today's world of plastic I would rather have an additional 3% fee than the inconvenience of getting cash. My biggest issue however was with scheduling my dog for a boarding at Thanksgiving. I scheduled via email. At no time did they email me about any special holiday policy (I double checked, I received other nonkennel emails from them about their opinions on other dog incidents throughout the valley, but never their policies). I then had to cancel 24.hrs prior to my dogs arrival due to a family member illness. I was then told they don't allow holiday cancellations and that I was expected to give a $125 donation to their rescue side. I will not be returning. It is hassle enough that you have to give them a specific time for drop off and pick up (all other facilities I have been to allow for a window). It was the way they handled the situation. Their lack of expressing policies and the guilt they give expecting donations to their rescue.

Problem: What would be an example of an negative review?

Answer: This location is horrible. The lady behind the counting was shouting and the portions she served were ridiculously small.

Problem: What would be an example of an negative review?

Answer:
My coworker and I were looking for a place for lunch near downtown...We didn't want Mexican or anything Asian, so we headed for the Turf. I ordered the grilled shrimp skewers. I opted for fries instead of veggies since I hate broccoli. I feel fortunate for substituting the fries, because that was the only decent part of my meal. My shrimp came out huge, but overcooked and without any flavor whatsoever. I rarely, and I mean rarely, add salt to anything, and the shrimp is one of those things. I didn't eat the mashed potatoes, because it had gravy (ick), and the salad would have been good if the Italian dressing didn't taste so bad. The waitress didn't seem to remember anything we told her and had to ask what kind of fries we wanted several times. Maybe if we would have come here for something to drink instead of lunch, it would have been better. I will not be back to eat.