Q: positive

A: Love this place! Brought friends here for dessert after foodie-a-thon at Raku. We may have had a little sake (or a lot) over dinner because we somehow thought it would be a great idea for the four of us to get like 15 pastries... Amazingly, we championed through about 7 of them... My favorite by far is the cream bun-- it's a must have. I think I ate 1.5 by myself (while still sampling the other 6 pastries. Sigh. The next day was an extra long one at the gym, but well worth it!

Q: negative

A: Ew. ew ew ew ew ew . Ew. I was going to leave it at that, but I guess I'll explain you a thing and tell you why you should avoid this place like it carries the plague. One. Explosive diarrhea. Two. Cockroach. Three. Table with rowdy children dropped their entire pan of pizza on the floor. Our pizza that was suppose to take 10 minutes took 25 cause the dude gave that table our pizza and just remade another one for us. Uh, excuse you, our order was in first before your undisciplined fuck-trophies mopped the floor with the cheese pie and we shouldn't be forced to wait longer or have our order skipped cause someone can't control their kids. Four. Dirty To-Go Box. Swear to god. It had grease on the inside of the lid and the wax paper had black crap all over it. I got up and got a new box myself. First time trying this place, and I'll never return.

Q: positive

A: I'm breaking my no review policy, because this place is just that good. I have eaten here multiple times now and I can say hands down the freshest seafood that I have had in a long time. And it's in the middle of the desert Gilbert AZ. Ciopino is out of this world! Shrimp po boy was amazing. Halibut sandwich at lunch was huge. And last but not least the fish and chips were on point! Oyster selection is forever rotating and it is always super fresh and tasty varieties. Ha went had a bad oyster yet there and I have put down a few dozen.

Q: negative

A:
Bad bad bad. I came here about 7 years ago and even though the hotel is old it was fine at the time. This trip was THE WORST hotel experience I've ever had. #1 The shower wouldn't regulate in temperature and went from scalding hot to ice cold on its own without me messing with it. Calling downstairs got me an apology and a maintenance guy. He told me to run the cold for a few minutes then slowly turn the hot on. Ok so after doing that the water still did the same thing. My fiance and I could barely shower and it took us 20-30 minutes when we usually take 10-15 minute showers. Plus the drain was slow so after running the cold as told, I had to stand in ice water to my ankles. #2 they don't have a/c in the cooler months. Wtf?? It was a sauna in the room the first 2 nights. The windows have missing knobs and I couldn't open them. After calling down again we got a box fan and maintenance to open the window. The open window let in cool air yes, but also the noise from the giant ac unit that's the size of a bus. It's literally 4 feet from our window. We heard this big ass machine loud and clear all night along with the party crowd from Freemont street. #3 The elevator broke down and to top it all off our bed was broken and hanging off the frame. My fiance had to play maintenance guy and fix it so we could sleep. Guest services had about 5 calls from me and they did try to help but had their hands tied. There were no other rooms available to move to and what the hell are they supposed to do about a situation like this? The front desk and the maintenance guy all seemed well rehearsed in dealing with these problems so obviously we aren't the only ones complaining. I'm checking out today and since I booked through expedia I will have them talk to management for some reimbursement. The night shift manager said he would refund the resort fees but honestly, it's not enough to make up for this mess. I'm a big camper and I've had better stays at campsites!!!