question: A friend of mine , Josh , told me of an incredible experience he had this past weekend while shopping for a new pair of shoes . Normally when purchasing anything routine at a retail outlet , Josh likes to keep his customer service expectations low , and therefore he claims to be seldom let down . Perhaps I am being a bit cynical , but over the past few years it seems that stories of exceptional customer service have been few and far between . However this story I was told reassured me that customer service is not dead ... For some time Josh had been considering the purchase of new pair of sports shoes to use at the gym .
Q: What probably happened after Josh wanted to buy new shoes ?

answer: He received excellent customer service

question: I woke up too early this morning due to a telephone call . Keep in mind it is Saturday and after a long hard , demanding and stressful week at work , I looked forward to sleeping in . Yea , just for the purpose of documenting where this meal was in the continuum of my life , I must state that the hospital where I work just successfully went through an unannounced JCAHO survey . ( That 's where we prove we meet their standards and deliver quality , safe healthcare . )
Q: Why is the narrator so tired on a Saturday ?

answer: The narrator 's tired from completing a work survey .

question: Especially since the majority of our conversations quote either Pretty Woman , Steel Magnolias or Shag . However , once in a while we will each reference a movie and look over to see that the reference has been completely lost on the other . This is disastrous , especially when it 's as good of a reference as the other day when we were watching a re - run of Friends and Tate Donovan was making a guest appearance and I referenced Space Camp . And Evan did n't know Space Camp !
Q: Why was the reference lost on the other ?

answer:
They did n't understand it .