Is the following review positive or negative?

My 1.5 year puppy has been seen and followed by Dr. Clinton. I called her to report my puppy having new onset seizures and my puppy was in extreme pain and distress and the seizures would not stop. Dr Clinton refused to see her patient because it was "too close to closing time". Dr. Clinton never made a referral, told me to go to the ER or made any indication that she believed me let alone cared. She downplayed the severity of the situation and after the 25th seizure I rushed her to Phoenix Emergency and got her competent care and treatment. I told Dr. Clinton the following that my puppy was in the hospital and she made every excuse imaginable why she did't see the patient, make any referral, send her to the ER and why she never even looked at the patient chart. Dr. Clinton promised to follow up with me two days later and she NEVER called me to ask how her patient was doing let alone take responsibility for some of the bills that she promised to pay due to her incompetence! I also left message for Dr. Ferarra to call me with my phone number and he NEVER called me back either! If you are looking for vets that actually care about their patients, this is not the place for you or your beloved pet!
negative