Sentiment analysis: First time coming here... And I wasn't disappointed. From the moment I walked in the super attentive allied Barton security guard was leading everyone in the right direction, they have the self check in which is awesome but I couldn't use it because I was there for the first time. Check in was quick, and every single person I came into contact with was extremly helpful and professional. The nurse practicioner Kevin springer who saw me was incredible and has great bedside manner. Will go back in the future, hopefully it will be equal to this experience.

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positive

Sentiment analysis: Response to owners reply: Never did I mention nor compared your business to a dollar menu. Just stating what I would pay. We were there. So was the venue was so we bought. I previously stated in my review the savings were minimal purchasing the souvenir cup. That's were we got off to a bad start. We weren't offered that. Had you mentioned at the time of the purchase and said "hey, if you buy this you can refill at a lower price for any future purchases", and not just once using a Yelp coupon we would have been all over it. I'm all for future savings! Thats how hot dog on a stick got me hooked on 3 souvenir cups. Your product is great and addicting. You may now be the only reason people come to that mall. But just food for thought "offer it to all your customers the same way"...upsell us! I would have bought 2 just to keep coming back if I'm in the neighborhood. But we didn't get that service nor offer. My standards are high. I'm in sales too and get suckered into buying anything from anyone trying to upsell me, sometimes I just buy for the effort someone puts into trying to convince me. Look I'm glad the mall is renovating, it needs a major facelift and you probably are getting a great deal on rent. I wish nothing but the best for you guys and will continue to cheer on all small business in the valley. Just consider the responses you make, some sound like attacks. I know some Yelp reviews are made in bad faith and power Trips for some people, but most of the time will give actual truths of potential issues you may encounter visiting the place. Don't let your business reviews be proven right. Or responses be taken as a slamming to the consumer who in all Essence is trying to give their opinion. ----------- Visited this place while heading over to Sears at the Boulevard Mall. Its pretty dead. The whip is great...but overpriced at $6.95 plus tax ($7.50 total ) for a Dole Whip Float. I checked in while entering the food court and noticed they had a promo..BUT... you must buy the souvenir cup in order to redeem it. The souvenir cup is approx $12.95 plus tax (so maybe 13.99)..If you get the free refill, you only walk away with $1 in savings and a plastic pineapple or coconut shaped cup, had you paid for 2 at a regular price. I didn't see the savings. I give them props for the varieties but I don't think that will help with sales according the the reviews I'm reading. I wont be back. The mall isn't the best part of town. Good luck guys!

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negative

Sentiment analysis: Not my favorite, but the food was solid. Many of the rolls were larger than expected, however the rock n roll (my favorite) was a bit small. The prices were fair but no all you can eat. I would eat here again, but it would not be my pick.

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positive