Q: Read the below conversation. W: Can I help you? M: Yes, my son and daughter bought this pen here for my wife's birthday, but it doesn't work, so I'd like to exchange it. W: Let me see. Was it dropped or anything? M: No, but you can see that the point is bent a little bit. W: Yes, it is, isn't it? We'd be happy to exchange it for you. But I'm afraid we don't have another purple one. We only have this pen in black and yellow now. M: My wife doesn't care for either of those colors. W: We have one with a red leather cover. That's three dollars more. M: The children worked hard to save up the eleven dollars for this one. They would probably be upset if I paid for part of their present. W: If you want, we can order another pen just like this one. M: That sounds like a good idea. Would you please go ahead and do that? W: We'd be very happy to. It will take a week or ten days. We'll call you when it comes in. What would the listener say?
A: M: Thank you very much.
Question: Read the below conversation. W: With us now, is Malcolm Bricklin, CEO of Visionary Vehicles. M: Hello, everyone. W: We have been hearing a couple of things about this news that Ford Motor Company is slashing up to 30,000 jobs, shutting down 14 plants nationwide. Is it a big deal if we are no longer manufacturing these cars, Malcolm? M: I think it's a huge deal. I mean the companies are massive employers both directly and indirectly. If you look at Ford after their restructuring, they've actually got 87,000 employees which is twice as many as Microsoft have worldwide. Moreover, if you look at those jobs, they are very high-paying jobs. These are people who can afford to buy their own products. W: Er, it seems to indicate a big hit for our economy if these jobs go bye-bye. M: Yeah, it's a really sad day for America. W: But it is not as if cars are stopped being made, right? M: Correct. Still a large number of cars are being made by American manufacturers. More than half of the American cars sold in America are American. So what has happened over time is that as the market share has fallen, foreign car companies have come in, taken over plants and set up new plants, and they have taken over that capacity. So, it is not like there are fewer cars being produced in America than there were 30 years ago. W: Let me ask you about the Chinese coming in. What would it mean to American jobs, if and when that happens? What would the listener say?
Answer: M: The Chinese cars we have seen so far aren't that great and they don't have the branding necessary to make a huge impact in the world stage.
[Q]: Read the below conversation. W: I've really given it some thought, and I'm going to go back to school. I'm going to... M: Well, When... W: I'm going to take some night courses and maybe, within a couple of years. I'll have a ...uh... Associate Degree in Business. M: Well, when are you going to get started? W: I'm going to start this fall. M: Now are you sure you can get enough money? W: I've talked to my parents and it's uh...It's green light from them. M: Well, that's great. I hope you follow through with it. I've heard about this kind of thing before...you've been talking about it for years. W: Well, it took me a while to put it together, but I've finally made up my mind where I'm going to go and this fall, it's "go" time. M: Well, I just hope you follow through with it this time. What would the listener say?
****
[A]: W: I will.
input: Please answer the following: Read the below conversation. W: Tell me, Jack. Do you look through the Web much? M: Well, to tell the truth, I'm so busy with my work. I don't really have much time to surf the Web. Let me think...I suppose I log on a couple of times a week, for about two or three hours at a time. W: So, what do you do on the Internet when you log on? M: Well, sometimes I look up information I need for my job. It saves a lot of time looking through books in the library. What would the listener say?
++++++++++
output: W: Yes, it sure does.
Please answer this: Read the below conversation. W: How long have you been in the army service? M: Twenty-five years. I joined up right after college. W: I have only been in the army for seven years. What would the listener say?
++++++++
Answer: M: Looks like you have a while to go until retirement.
Question: Read the below conversation. W: Does Lisa like her new apartment? What would the listener say?
Answer:
M: She says the view of the city from the tenth floor is beautiful, but that she's so afraid of a fire breaking out. She wants to change to another floor.