Fly anybody but Delta. i live in Hawaii, my son is active military in Virginia. I bought him a flight home for Christmas last Sept. His grandmother hasn't seen him in years. upon checking in at ORF Delta agent says he must physically show the credit card I purchased his tickets with. Since when can't someone buy airline tickets for some one else? Right there on Delta.com where I purchased these tickets it asks for name of passenger if not you. Delta says this is policy/it's random/it's for fraud protection. WE HAVE THE SAME LAST NAME! A Fulton flying via a Fulton purchase!! It's 2:30 AM Hawaii time. Delta want s me to take my C.C. to the airport and show a Delta agent. It's 2:30 AM. Delta doesn't show up at their counter till 11AM. WTF??? Its Policy/It's Random/IT SUCKS!! My son had to re-buy his ticket, thank goodness he had the money. Delta now has over $2800 of ours, and says they'll refund my money in "7-10 working days". Delta was rated the #1 worst customer service of ALL airlines. I know agree 100%. NEVER Never EVER fly Delta
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(1). negative
(2). positive
(1).