Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
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Question: I stayed at the hotel during the Dave Matthews Caravan tour and would come home each night rather dusty/dirty from being at an outdoor concert with 200,000 of my closest friends. I used half a bottle of shampoo the first night. The second night, the staff had not refreshed my bar soap or shampoo. I informed the front desk who made apologies and said they would take care of it immediately. I got home that night with a tiny tiny bar of soap (hand soap) for the bath/shower and they had replaced the shampoo in its original place, nicely displayed, but with the EXACT SAME bottle of shampoo that was now 1/8 full. Yeah!! The hotel is in a great location to Navy Pier and Michigan Ave....I'll grant them that....but that's where their "pros" end. I'd rather stay at a Hampton Inn. I would not recommend this hotel to anyone.

Answer: negative

Question: When you stay at a hotel like The James, just from their price point, you expect a certain level of quality. If I pay well over 500 dollars for a room, I do not think it unreasonable to expect not only a quality room, but also a certain level of standard of service. Perhaps this hotel should rename itself The Lebron James, because it has about as much class as he does, and is about twice as pretentious. A handful of baby powder thrown into my face would have been a refreshing break from the level of service I received at The Lebron James. My night of hell began with the clerk, bellboy, or whatever he was, at the front desk, who faked what I assume was intended to be a British accent, but ended up as an unholy melding of Australian and New Englander. A British accent does not make you fancy, or skilled. Once I made my way past Mr. Belvedere and to my room, I was disappointed, not only by its size, which was unusually small, but also a faint scent of cigarettes. Not a strong one, but I could definitely smell smoke. Not acceptable. Then, while I was sleeping, a deep throbbing sound began to emanate from the walls. It sounded technical, mechanical, like an air conditiner malfunctioning. Despite many reassurances from the front desk, the throbbing continued on throughout the night. I demanded the man at the front desk come up and rectify the situation immediately, but from what I could tell, he never came.

Answer: negative

Question: The Hotel Allegro located in the Chicago Loop, provided my wife and I with one of the worst hotel experiences in recent memory. We ordered the weekend Liquid Therapy package 48 hours prior as noted on their website, but to our surprise when we arrived, our names were nowhere to be found in their system! No room, no accommodations at the restaurant, nothing had been prepared for us and apparently another couple had already reserved the last available slot. A weekend away turned into the weekend from hell when we were asked to take a smaller room than I originally booked, and never did they offer us a replacement dining option! I have a receipt and credit card statement that shows our reservations being made on time. We will never be staying here again.

Answer:
negative