Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

Let me give you an example: I was very surprised at the high quality of the stitching, the sturdiness of the handles and the padding for my laptop. The price is amazingly low and the look is very good. I am quite happy with this purchase. It fit my MacBook Pro perfectly, with a little bit of room to spare.
The answer to this example can be: Positive Review
Here is why: This rating is correct based on this review provided by the user as they liked the product very much and they were surprised that product is so good.

OK. solve this:
We had a small set up issue (which was my problem because I had 2 extenders but they were using different passwords and couldn't communicate) and Sam from Customer Support spent AMPLE time with me on the phone going through the various steps to make sure my router and the two extenders could talk to one another. This is a great example of OUTRAGEOUSLY GOOD customer service. I felt badly keeping him with me for so long to fix my issue but he kept reassuring me that it was his job and he wanted me to be happy with my result and the product. Kudos to AMPED WIRELESS for getting it right and to Sam who went above and beyond...extending himself (cheap joke) to help me. We're up and running and fans for life!
Answer:
Positive Review