Detailed Instructions: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Problem:I love massages, good massages that is. And a good massage requires a good therapist who listens to their clients. Which, unfortunately for me did not happen! I think the worst part of a bad massage is that you're all too keenly aware of that bad massage for every minute your are paying for! And you're literally counting down the minutes until it ends, which is completely counterproductive to your reason for getting the massage in the first place.I tried the introductory massage for NINETY minutes. Had this been a good massage, I would have been happy. I would have been ecstatic! But within minutes of my 90 minute massage commencing I knew it was going to be a bad massage.I had filled out a questionnaire prior to my massage session in which I Circled target/problem areas that I wanted to have addressed, particularly my neck, shoulders, and upper back. When I met my therapist, he read my form and confirmed these specific areas with me.But the bulk of my ninety minute massage was not targeted at the three areas I had requested. Instead, my therapist decided to give me the massage HE wanted to give. During my session, I repeatedly requested that he cover these areas in lieu of the other areas he focused on, mainly my arms, hands, legs, and feet.This was a very looonnnggg massage...which usually is a good thing, but in this case just proved to be frustrating. I couldn't wait for it to be over.I literally ran out of the room when he said it was over. When the lady at the front desk started talking to me about memberships I was not interested in being here for one more minute.On a side note regarding employment: My dear friend worked here in sales for a brief stint which is why I tried the place in the first place. He endured an injury on the job and could not walk or stand as a result of the injury, which made performing his job duties here impossible. Short story shorter...they fired him, refused to communicate with him, and never paid him his last check. This place has a VERY high turnover rate, which speaks for itself. They literally have employment ads on Craigslist every day!!
Solution:
negative