Maybe it's just because I did a quick in and out and only spent about 10 minutes within Sephora, but I felt very neglected as a customer. Normally, I'm not one to like someone in my face asking me if I want them to hold my things at the counter, but that particular visit I didn't even get as much as a glance. Everyone was just standing around talking. I had called 20 minutes prior to my arrival to ask if they had a palette in stock, which they did. I then asked the girl I spoke with to hold it at the front counter as I'd be in within the hour. My palette was not held and I had to find it on my own. Walking and looking for it isn't what bothers it. It's the fact that I asked for it to be held and it wasn't. Since it's the holiday's and the location I went into is inside of JCPENNY, they're giving out pins with every purchase that you enter the code online and you could possibly win a prize. Well, I ended up winning a $5 certificate. I was so excited. I was going to go back and buy another palette! I called twice to make sure I could use it in Sephora. Both times, I was assured I'd be able to. So, I went and picked out my palette. Again, with terrible service and no one asked me if I needed help finding anything. I finally picked which one I wanted and headed to the register. I handed her my item and asked her to hold on so I could pull up my $5 certificate on my phone. She said "Oh, we don't take those here." At first I thought she was joking, but then I could tell she was serious. She said "we just give them out". What kind of crap is that? You give the pins away, but if I win a certificate, you won't honor it? That's probably the dumbest thing I have ever heard. I am so livid over this. They HAD a 2 star rating, but this will SURELY bring them right on down to 1.
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negative

This was my first time at a Studio Movie Grill. The movie experience inside the theater was fine. However, the restroom facilities were awful. I visited 2 different ladies' room and they were both unkept. They should consider getting complete automatic restrooms.
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negative

This place charges $15 a PLATE for a meat and two sides....that would be fine if it were in a comparable location and somewhere you wouldn't mind eating in...instead the place is dirty, old and they charge for EVERYTHING....debit card usage - there's a charge for that (which is illegal)..if you specify which pieces of chicken you would like instead of what they give you - that's a extra charge...if you use the ATM machine located inside etc.... The food itself is BLAND...in case anyone hasn't noticed, the candied yams and greens are from a can - called GLORY, yes you too can have this at home, the gravy is bland and lack seasonings...if you get red beans and rice - there's your 2 sides...it's not a combo like one would expect. Overall the chicken and anything else here fried is great, but the box mix cornbread (May be Jiffy but it taste like Glory also) and "urban" decor is a no-go. If you spend $50 for 2 ppl to eat (which you will here if you get a drink) you're better off going for a descent steak dinner instead. I'm sure these folks have remained in business due to the businesses in the surrounding area and "other" folks that don't know what true soul food tastes like (see Amera's review lol) so they are more than happy to hand over their money and call it THE BEST THING EVER...But Mrs. White and her friends/family (whoever works the place) would be laughed out of other authentic soul food/Southern areas of the country.. This is the equivalent to Taco Bell serving Mexican Food and calling themselves Carolina's.
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negative

I have been to Vegas many times, but this was my first time trying a guest list service that I searched for online. I was very impressed at the choices of all the clubs & pools. Our 1st club was Ghost Bar on a Saturday night. I know how lines are at clubs in large cities so we knew we would probably still have to wait in line, but it's free. So if you want to avoid lines you have to shell out cash for that or get VIP. The earlier you arrive the better. We used it also last night for Hyde inside the Bellagio. I would definitely recommend this service and will use it again when I come back for a bachelorette party in August. Thank you Chris!
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positive