Q: positive

A: This place made my afternoon, in the best way possible. Let me sketch the scene for you: I was running 15 minutes late for a girl-date and had had a hectic morning. It was a bit chilly out, it was later on a Sunday afternoon and I'd had a late breakfast and therefore no lunch. I blustered into Captain Taylor's Coffee House excited to explore the downstairs area I had hereto never known about, before my date had enlightened me. "Just an earl grey tea to sit in please." "Great. You get a free small danish with every hot drink. I'm afraid I only have a-" "I'm sorry what?!" "Um. You get a free mini danish. I've only got almond croissants left as usually they're all sold out by this time, but..." "You mean for my one wee measly cup of tea I get a free 'mini' danish pastry? And you've ONLY got almond croissants left?" (FAVOURITE). "Yep, would you like the last mini almond croissant with your earl grey tea?" (Said whilst picking up the most delicious looking, icing smothered midi-sized croissant with some tongs." .......... :D "YES PLEASE!" As I descended the stairs with little foam cup of tea and almond croissant sitting atop a little plate, I blurted out to my date "I love this place already!" Seriously, I did, I could feel it emanating from me. Ok, maybe I'm a cheap date and if you buy me free cake I'll love you forever. But seriously, this is not the sort of thing you normally experience any more. Yeah the bigger chains like S'bucks sometimes put out broken bits of muffin out to try. But I mean, the 'mini' danish wasn't that mini. It was substantial enough that I could cut it in two and pretend it was a sandwich for lunch. So, you get the idea. The free danish with every hot drink is a total winner. Add onto that that the server was so genuinely friendly, I felt like it made her day to give me the free danish too. The place itself is deceptive. I first came here for a coffee many moons ago, didn't realise there was more seating downstairs, felt the upstairs was a little cold and sterile, and got take out. And yeah the coffee and tea comes in smaller cups and goes down quite quickly and they're paper cups. But I asked for a free hot water refill with my tea bag, and it wasn't a problem. And I think the coffee shop was set up to help a social enterprise for homeless people. I can't be certain, but I know it has a fundamental good cause. I must confess that I would normally opt for somewhere that feels a bit 'cosier' especially in the winter months. It still feels a little sterile downstairs with the grey blue walls and it is a bit chily. But it has free wifi, free danishes, amazingly friendly staff and I'm already a little smitten. I hear their soups, wraps and lunch options are a winner too.

Q: positive

A: I ate breakfast this morning, fist time at the place, it was just OK, but they definitely have potential. I don't know what happened to the food from stove to table, but it was a little cold, but edible. The toast is brought to you not buttered (big mistake, it should be buttered) I asked for hash browns crispy they were almost crispy, the steak was very good. I hope they read this because I'm hoping they will read and review their steps and hopefully they will make changes or try some changes to correct these issues. All in all the food was good just needed to be better. The staff and the place was fantastic, I loved being there, I hope to go again and I hope to enjoy it more.

Q: negative

A: LIARS!!!! Sign said open til 1 am and it was 12:50 and they were still there! My taco bell satisfaction was ripped from me. I thought this was America, taking away my Taco Bell privileges and sh*t. Good thing jack in the box is always here for us and they are nice!!!!!!

Q: negative

A:
If Yelp could let me rate this storage facility zero stars, I would go lower. Staff named ROSA is not friendly and helpful at all. After we got a notice about a price increase, we contacted the local store because we saw the same unit size on their website is 20$lower (with a free first month!), and we wondered if we can keep the same price as before. Ms ROSA told us they could not control the price and that promotion price for an existing customer, and that we can rent smaller size unit for lower rate (People may not know they actually need smaller size). They seem to not care if you cancel or not since they have so many customers. What friendly and helpful suggestion is!!!!! Called Extra Space corporate customer service and heard about the local store can adjust price as they want. The local store is choosing to both lose a customer and give the whole accompany yet another bad name. Read more reviews about Extra Space as a whole, it's always the same story- the rate will increase, and they turn a deaf ear to you. Way to go on the customer service. I will not ever choose this company again, whether locally or anywhere. I will NOT recommend this store to my friends. Such bad customer service .