this is a bright spot in a dismal area of Phoenix. The staff was nice and service is good. WiFi is free and it provided for a decent place to work for a bit.

positive

I hadn't been here in a couple years and had some time off, so wanted to visit my favorite local coffee place....wow what a difference a couple years makes. First I got in and there were several people working behind the counter. Instead of helping, they just kind of looked at me for a couple minutes like I was bothering them. But the worst was the service. I couldn't connect to their WiFi which is one of the reasons I came. After asking someone behind the counter if she could help, she just said "well we haven't had any problems". What about the problem I was having? I just took my drink and left. Obviously I wasn't the only one. There was another guy in the parking lot with his laptop out next to me leaving. I asked him if he had any issues connecting and he also was having the same issue. It would have been an easy fix, but they just really don't care. Btw, it's definitely not my computer having issues, I"m typing this from one of your nearby competitors now. ;) Service has really gotten poor here and I won't be back, too bad.

negative

I got a flyer and was attracted by their great price . Wow, including backyard. The maids who came were courteous but they ran out of time and said they needed to go to another job. They were not able to do the living room, office, family room, dining room & basement. In fact all of the downstairs except the kitchen. Of course they didn't do the yard either w / c was part of the agreement. I thought since this was the first time , I'm willing to try again. But I called Veronica, supposed to be the supervisor or scheduler to tell her to give more time next time. I called a few times and she never retuned my calls. Then one month after, she calls , oblivious of my other calls, saying that I was scheduled for another cleaning that week. No acknowledgement if my calls. I started complaining about my previous experience and said I was willing to try them again but while I was talking, she hanged up . I called back, no answer anymore . I guess she couldn't understand me or she didn't care. Lesson learned, you get what you pay for. Will not recommend these people for sure .

negative

As far as I'm concerned, the Royal Oak is probably the best place in Edinburgh to indulge in a well-earned pint . Yes, it is big statement, but I just believe this pub incorporates many of the wonderful aspects of the city: the music, history, top banter and buzzing atmosphere always reminds me why I love living here and on a busy night, the place just comes alive! It's one of those Scottish pubs where you'll start to recognise the locals and where people actually know each other and come together for a wee sing-song, a giggle and some drinks. It may be small, but being crammed inside to enjoy the folk music adds to the whole experience. The regular performers are great, as is the open mic night, where you can either get involved in a jamming session or just enjoy the talented musicians who seem to pass through all the time. Since my boyfriend introduced me to this place over a year ago, I've met a bunch of interesting people from Scotland and from all over the world. I really can't sing the praises of this place enough!
positive