Problem: What would be an example of an negative review?

Answer: This review is for my mom...My hardworking mother who totally deserved a vacation and was so unhappy with the service given at Bellagio. My mom and her bf received a promotion in the mail for 2 complimentary nights and 2 complimentary O Show tickets. I was happy for her bc she was soo excited...she hasn't taken a vacation for about 8 years. First off, they wouldn't let her book the O tickets ahead of time...so the first thing she did when she arrived was go to the box office. They asked her which seat do you want (this one, or this one) and she picks one, and says her boyfriend can have the other one. However they would not give her bf the other seat and said it was sold out! So she watched the show alone, and her boyfriend didn't get to watch it at all. He's like my dad and we all don't like it when our parents get treated poorly do we!! At checkout, they charged her 180 dollars for her O ticket. They didn't believe her when she said it was supposed to be complimentary. Luckily, my smart mother brought the flyer with her. After them making a few stupid phone calls, they took it off the bill. I've already planned my Vegas vacation for January and I've already reserved at the Bellagio. I got a good deal on the room prices, so I don't want to deal with switching hotels. I'll change my review if they treat me nicely.

Problem: What would be an example of an positive review?

Answer: The new poker lounge at the hard rock is actually quite nice. Wednesday night ladies tournament for $20 was a blast. Dealers are fun (and most are hot might I add), atmosphere is great, and the players I met were awesome. I will definitely be back. Minus one star for trying to charge $3 for redbull/energy drinks.. screw you guys for that.

Problem: What would be an example of an negative review?

Answer:
Celebrated my last birthday here with my husband. After years of praises I was stoked to finally try it for myself. Sadly, we had a very flawed experience. Everything from service to the meal itself was a letdown. Scallops were gritty and dry. Lamb was chewy and fatty. The best dish was black bean soup. We might have caught them on an off night, but it was such a disappointment I don't want to give them another chance.