Problem: After researching my options I was happy to find this company stated "open daily until 6" in their ads. Not just one of their ads but several. So I drove a little over 30 minutes only to find them closed at 11:30 am. I called the number in the ad which turns out to be someone's cell phone. I explained the ad said they were open but the doors are locked. I asked what the actual hours are and he said closed Sundays. So I started the drive home. 1 hour and 10 minutes round trip drive time and when I parked I checked my phone to find a text from the store: Hot Tub Liquidators Really? You hung up on me? Obviously there was a simple miscue. Look at every one of my "other" ads and you will see the hours posted correctly. Upon request I would have run over and worked with you. I'm not sure why the word other is in quotes unless they are special somehow or he is being sarcastic. I have reviewed 6 ads that all say the same thing. I've never had a business imply I should check other ads rather than believe what they write in some ads. I don't think it's my job to check the accuracy of their ads. I do think there are other places to buy a hot tub.
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A: negative

Problem: This is just a gorgeous store with lovely furniture and linens. The style is Pottery Barn with a funky, ethnic twist. Sort of like an upscale Pier One. I found a ton of stuff I would love to have in my bedroom but unfortunately we were there on a mission: to find some new bath accessories. Sadly, their bath sectiotn is very, very small but after I saw how nice their stuff was I did peruse the website at home a few days later and found lots of gorgeous options online!
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A: positive

Problem: I usually get great service at this location, everyone is attentive and very helpful. But just a few weeks ago I dropped off my camera to the Geek Squad to get fixed. They asked me to take out my Memory card and they would mail it out to have its problem solved. I received my camera the other day and the battery was missing... I call the service number attached in the packaging and they said that they had received the camera without a battery and to check with Best Buy. I go in tonight and ask them what happened to my battery? The "team manager" tells me I should have taken it out because I wouldn't get it back once it's sent out, well why didn't your staff tell me that? All they said was take out my memory card. What did they do with my battery?! So not only did they screw me out of a battery he didn't do much to help. All he could do was "order me a new one because they don't have them in store". So why should I have to pay for a new battery when it is under warranty and your employee is responsible for the loss of my battery?! Needless to say I'm very disappointed with "Geek Squad" for not making this clear and screwing me out of a battery just in time for Thanksgiving pictures! Guess we won't have any this year!
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A: negative

Problem: Extremely awful experience with this company. We have moved 7 times and this is the first time we had things poorly packed, damage done to our items, AND items lost! Dents were put in the walls of our home when they were moving furniture and the response of the employees: "Opps, my bad". The foot was broke off our couch, then placed under the cushion and plastic wrapped! In addition my husbands tool box was damaged then duck taped back together. Really?? 3 items were lost, dents were put in our washer and dryer and an excessive amount of dust and dirt was accumulated on most of our items. Secure temperature controled storage is what we were told; ya right. We have made numerous calls to them that all have gone un-returned or given the run around. Only thing to be done now is file claims with a 3rd party company, which to me doesn't resolve the disrespect done to our property by Southern Nevada Movers. Word of mouth is a powerful thing especially when you do this to a military family. Would mot recommend this company to my worst enemy!!!
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A:
negative