Input: What would be an example of an positive review?

An example of an positive review: Had my oil changed here twice and have had no major complaints. Customer service is a little..lacking, but it's dudes working in the heat so I'm not expecting service with a smile. It's been very affordable and I don't feel rushed or like an inconvenience when I walk in. Vending machines and TV in the waiting area, which is as big as a living room and has comphy couches and chairs.

Input: What would be an example of an negative review?

An example of an negative review: Horrible experience. Very dirty and the staff was obviously sick. The man doing my nails kept getting up to blow his nose returning without washing his hands. He then wiped his nose on his sleeve, That's when I had enough! The smell in the salon was horrible. I understand people get sick, but call in sick please!

Input: What would be an example of an positive review?

An example of an positive review: The BEST nail salon I've ever come to! My best friend recommend Diamond Nails to me and I was shocked at how great the customer service was. They introduced themselves to me instantly and asked what I would like done. The kindness they all showed, you didn't get a fake give from it either. I got a gel manicure and and spa pedicure. The pedicure was AMAZING. To top it off, I got the Mani/pedi at the same time! Like a princess :) got in and out quick too! Thuy and her husband are great partners! They run an awesome business. I'll never go any place else to get my nails done again. Prices are unbeatable as well!!!

Input: What would be an example of an negative review?
An example of an negative review: don't let the lobby fool you. it's not all that nice and fancy. it's just another let down. i should have known, with it being a hilton. and, when looking at their website it's pretty devious when they say "short distance from the strip". it's not even short cab ride distance. rooms were large, the bed was comfy, but outdated for sure and their casino stunk. they at least could have offered a lazy river.