I called their "corporate office" at the end of December and never got a response back. I figured maybe they would care that their employees are unprofessional and are probably losing money for the company. I guess they don't.

negative

Quick and convenient. The gentleman who did my fingerprinting was kind and helpful. Just $10 as opposed to other places charging $30. I had no problem finding the place, as there is a giant address showing 7807 out front. There is a green awning with Dynatek Media on it, and Global Investigations is right around back. There is a huge number 9 indicating suite 9, and the name is on the door.

positive

We did the Echo trail ascent. While it's mostly a hike, there are some parts that could be more aptly described as a climb. Best to have more than 20 oz of water per person and maybe a small snack, banana, etc.. Recommend carrying your water in a bag on your back. It's difficult to climb certain parts of the trail while holding onto a bottle of water. Parking is controlled and very limited, but spots open up throughout the morning. Echo trail parking lot is located at the entrance to a residential neighborhood. On the day we visited, a gentleman in a black Jaguar laid on his horn as he was unable to make his way through traffic to his street. Not surprisingly, we heard later that police were ticketing cars that were in line to get into the parking lot. There were more than a few people who chose to listen to music without headphones, which was a delight that reminded me of riding the bus or subway.

positive

This is a solid, neighborhood restaurant to visit if you are in the mood for some Italian food and great cokctails. I dare say that of all the local restaurants in town, this received the highest amount of locals. Othe rplaces in town are starting to attract tourists, but here it is guaranteed that 99% of the clientele is local. I like that. You can sit at the bar and have an amazing cocktail and chat up some of the regulars. When I go I usually order the clover club. They really have an amazing cocktail program, I highly suggesthaving a pre-dinner cocktail at the bar. The only thing I dislike is tha they have tv's at the bar, but othe rthan that a good time is guaranteed. Plus in the evenings they have live music, which is nice. I recommend coming here for a leisurely dinner. You start off the meal with a basket of garlic bread, super garlicky and super good. The calamari and arancini are both excellent appetizers. All os the pastas here are great. I have tried most of them, the pesto, primavera, lasagna, etc. My favorite is the pasta alla nora, which is pasta baked with an eggplant, pesto and meat sauce. OMG it is delish! I he tried their pizza once and I wasn't convinced. Stick to pastas and you will be happy. No dinner here is complete without cannoli. I recommed you order it with pistachios only, rather than the chocolate chips which are not very good. Oh, bonus if you check in on Yelp. You get a free glass of the house wine. Score!
positive