Input: What would be an example of an positive review?

An example of an positive review: Until Horizon, I had never before hired a moving service. I was convinced they would 1) break my stuff 2) molest my stuff and/or 3) charge a premium for breaking and molesting my stuff. Horizon changed my attitude about the moving industry and about the ease of trusting a conscientious, hard-working local company with the valuable material aspects of my existence. Booking the move was completely painless. I never got that "what did I sign up for?" feeling because I knew exactly what I was getting. The crew was dedicated and friendly. They quickly and efficiently moved all my stuff, none of which was broken, molested, or suffered a single scratch. This is especially impressive considering my penchant for hoarding delicate, antique lamps. I'm glad Horizon changed my mind. It costs way more (physically, spiritually, emotionally, monetarily) to rent a truck and do it yourself. I'll miss the back strain and attendant excuse to lay around for days watching three seasons of Damages. Other than that, I'm a convert.

Input: What would be an example of an positive review?

An example of an positive review: Right off the bat... its a little ghetto. A hole in the wall place w/ not much charm at all. The staff is friendly and a little slow moving, but they make up for it in other ways. The food is amazing, reminds me of my moms cooking. You know.... southern crap thats f'ing terrible for you. They're way over priced for the presentation of the food and look of the restaurant. But then again, it taste really good. Their proportions are large and you will definitely be full afterwards. If you're more interest in the look and feel of the restaurant, then pass on this place. But if you enjoy soul food, this is the place for you.

Input: What would be an example of an negative review?

An example of an negative review: A nice neighborhood place but kind of over-promises and under-delivers in my opinion. We had breakfast. It was pretty good but the portions are a bit small for the relatively high tariff. Our breakfasts were ten dollars each. You get one piece of toast. I find this a bit curious. I mean the standard order of toast anywhere else in America is two pieces. Here you get one piece. Why would you do that? Bread is cheap. Breakfast for two with coffee was nearly $30 with tip. Even though we were sitting literally next to the kitchen window our food arrived cold. Coffee was good and strong. Very friendly staff. Worth stopping by if you're in the neighborhood but I certainly wouldn't go out of my way.

Input: What would be an example of an negative review?
An example of an negative review: Ok...so the food here is awesome! I would give it more stars if the customer service had been better; the Egg & I getting 2 stars is over the most ridiculous thing! A couple weeks ago we went there and I have been there a lot, I enjoy their food. My friend and I both ordered sandwiches; we asked to skip the bacon and bread for a healthier meal of course. We all know even though you skip stuff off the meal ordered, you end up paying full price which is fine. Well we asked if we both add avocado to both our meals in place of bread and bacon considering those items are priced higher. After going back and forth with our server who claimed it was against their policy to sub, a veggie/fruit item for a meat/bread item, she brought out the manager. The manager explained that they have two different accounts where they order meats/breads from and where they order veggies/fruit from and they could not, in fact they refused to sub it. We got over it, added the avocado and enjoyed our meal. It wasn't about having to spend the money for it, it was the principal. I bring a lot of friends and family to this place, therefore I expected them to sub it out for me because in the end, it was actually more cost effective for them. I thought it was silly and ridiculous, she actually looked slightly stupid for coming out and to explain the reasoning as to why we couldn't sub it. I actually laughed. So although the food might be at least 4 stars, their service and policies were not and I doubt it was worth it for them to do that to my friend and I earning this some-what bad review. There are a lot of great breakfast spots in Las Vegas so I will hunt down one to take people where they don't fret over silly substitutions on sandwiches. I am very open-minded and understanding; in fact I have ran a restaurant for yrs in the past and know when it is worth it to suck it up and do the substitution.