Choose your answer: is the following review positive or negative?

Why oh why didn't we check Yelp on this place before falling for the '$8' rate trap bait and switch! I can't give this place a zero or I would. They were high pressure on the insurance which we declined and then when they gave us the contract the emergency road service was on it and they wouldn't take it off - saying it was required. The taxes and fees were much higher then estimated. They wanted $11 more per day for an additional driver. To make matters worse the car we got might as well have had a lawn mower engine. Fail!

Options are: (I). negative; (II). positive;
(I).