You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

Jackasses. DO NOT USE GL.I should not have given these guys a second chance. My previous oil change here, the guy drove over a curb while pulling my car around and broke my plastic hubcap (which came off and I had to go find).This time around things went fast and all seemed well. When I got home I had a strange thought and wanted to be sure they replaced all the screws on the 'Skid Plate' under the engine. Guess what - THE SKID PLATE WASNT THERE! The jackass tech forgot to put it back on.After driving back across town to have them put it back on, it took them about 15 minutes to get it replaced. (which should only take about 2-3 minutes). And on top of that they lost some of the plastic screws that hold the skid plate in place. These screws cost $4 each at the dealer! Fool me twice shame on me I guess. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.
negative