Problem: Write a negative yelp review.
A: Sad to say this place has tanked. I used to come here weekly since I live within walking distance. In the last 6 months, I have been disappointed to the point where it takes about a month for me to come back and give it a try again. Alas this may have been my last time here. I went to Iguana Mack's in the morning(11am) on saturday. I sat at the bar(we were the only ones at the bar) and ordered food, appetizers and drinks. The bloody mary's were awful - they tasted old or if the tomato juice was rotten. We saw a family sit down and attempt to locate a server. After about 10 maybe 15 minutes they left after no one came to their table. We waited over 30 minutes for the appetizer. After we were told the appetizer would be right out when we brought it to the attention of the bartender we waited another 10 minutes before paying for our drinks and leaving. Excuses don't do anything. 40 minutes without the appetizer and much less our meals is hard to justify.

Problem: Write a negative yelp review.
A: Rude & Arrogant people! Its our first time going there! Lost our reservation for valentines after i msde it a month ago! husband was overseas and was going to surprise him.. They completely ruined it and made no effort to correct it. Then owner got on phone and was very rude and arrogant when I was complaining and proceeded to tell me how good they're apparently doing! In this economy Mr. Owner it's a blessing, I'm sure with this kind of attitude you'll just fine without us and many other people.. I'll be sure to spread the word about your establishment. . Thanks for ruining our special day.

Problem: Write a negative yelp review.
A:
I've been to other Bravo locations before and have had wonderful experiences. I'm not sure what's going on with this Charlotte location... 1. I was told they were out of Caesar salad. What Italian restaurant runs out of Caesar salad?! 2. My entree was good, but rather salty. 3. Our waiter basically ignored us the entire time. I spent much of the dinner trying to figure out if he was just new or confused as to what his job description entailed. He seemed to have no problem checking on his other tables. 4. It took literally FOREVER for our drinks to arrive. I don't care how busy you are it doesn't take 25 minutes to bring me a beer that's not even on draft! 5. I don't normally care how long it takes to clear plates off a table but when the entree plates are crammed into the corner of the tiny table while I'm trying to eat dessert I have a problem.