Problem: The folks at Tapino need to buy a dictionary and look up the word "Hospitality". I have never been so offended in my life as a patron of a restaurant. I had the owner or manager personally come to our table and let us no that we had to "be cool" and make sure we kept it down (for the 1 other table on the other side of the restaurant?) When he returned a second time to lecture us like 10 year olds, I canceled the appetizers and we left and went to Mastro's City Hall where we racked up a tab of $1,000 and were treated accordingly. From what I noticed from the Friday night crowd at Tapino's and the poor customer service, I don't think this strip mall blunder is going to make it!
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A: negative

Problem: This play deserves no stars. I tried working with them but they wouldn't budge and without even any notice sent me to some shark collection company. And I asked the lady who responded to me to help me, but instead she ignored me. If you look her up online via Linkedin she works for their corporate office in California and is most likely just someone who sends BS replies to these so they look good to perspective residents. My advice is stay far away. The lakes is a lousy neighborhood anyway.
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A: negative

Problem: Wish I can go back here... Their menu as other yelpers have suggested is extensive. I was a bit weary about having non-Japanese food so stuck to good 'ol chicken katsu. For 10 bucks, you get miso soup, all white meat chicken perfectly fried (light and not greasy), and a side salad. Oh yeah, the bread basket with slices of banana bread, dinner roll, and cinnamon sugared crostinis were soooo delish! I was actually full by the time my meal arrived but didn't want to be rude and begrudgingly ate my meal (in perfect bliss). I went at 11:30 and was out by 12:30 without feeling rushed or not attended to. My waitress told me to take the bill to the cashier if I was in a hurry. I was very happy with my meal and service and would love to go back for some Italian grub...will have to convince boss to send me to Phoenix again :)
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A: positive

Problem: I visited them Saturday. Health score is 81. Really, 2 points lower and you're closed. I have enjoyed eating there in the past but I do not want food poisoning so I'll try them again in a few months and if the health score is above 90.
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A:
negative