Problem: What would be an example of an positive review?

Answer: I'm a self proclaimed coffee addict always looking for a shot of wake me up to go, but today we made an exception and copped a squat enjoying our caffeine goodness on the veranda. I'm a gold card toting, star collecting, coupon using, gift card & shopkick freebie loving coffee drinker! I usually race through the drive thru, but this location is spacious with plenty of room for sitting inside & outside. The baristas are always friendly & make an amazing cup of whatever craving I order, usually pumpkin spice " I'll cry when fall is over' lattes! I know they're a chain but they do well at feeding my addiction with great service, stars, coupons, shop kick freebies and omg pumpkin goodness!

Problem: What would be an example of an negative review?

Answer: I used to come here for lunch for work a while back and now I remember why I don't go there for any other reason. The food sucks, the prices are high, the service sucks, and it's COLD AS F$^# in there. This is a tourist trap sort of place, so be prepared for a very long wait for a table. My friends ordered soup and salads, and I ordered French Toast and coffee. Everything was just MEH. I would never come here again.

Problem: What would be an example of an positive review?

Answer:
Really nice little place with great pizza and friendly staff. It's sit-down in the same way that Chipotle is sit-down. They serve wine and beer, but maybe I'm just not used to that in a non-table-service establishement. Unlike Osteria 100, the pizzas are a good size for lunch. The first time I went, a friend and I split a Ceasar salad and a Vesuvius pizza. Portions were fine for a light lunch. The second time I had one pizza myself. The dough quality is excellent - thin, toasted on the edges, and soft within. The taste is so fresh - much like Il Pizziaolo in Mt Lebo. I've since had the Quattro Formaggi and the Prosciutto y Fungi and both were great. This is a great addition to the downtown lunch scene. I hope they do well - the location is on the very edge of town - and nice to see that they are open past 3pm. Would be a cool happy hour place if they had a bar, but there's just no room for one. With the right wine list it would be kind of like having Dinette minutes from my office. Two downsides: 1. Noise! It's all hard surfaces, so conversations travel. In their defense, it's all glass on two sides, so no much you can do there. 2. THere is no vestibule, so on wintry days there are big chills rushing in with every patron. One of those demountable canvas vestibules like they use in NYC would help a lot.