Sentiment analysis: I am really going to make an effort to shop local for my holiday gifts this year after being inspired to do so by Lindsey F.'s call to action on Yelp. So, I was sitting here perusing my list of local favorite's trying to decide where to start my shopping when I suddenly realized that I had not written a review of Changing Hands. How is this possible? I don't know. True, I buy most books online now that Kindle has an app for the Xoom. And aside from online, I probably have purchased more books at the Barnes and Noble at the mall or the mega huge Borders just off 1-10 and Ray since they are just so darned convenient. However, since Borders is now out of business and I avoid the mall at all costs during the holiday season Changing Hands seems like the place to go. Everyone knows that books make the perfect Christmas gifts! There are plenty of other reviews here to tell you why this place is so awesome but really you just have to check it out for yourself. They have all the latest bestsellers new, plenty of used books (but they are all in really good condition) and some of them are even autographed since they are constantly having authors come in for book signings and readings. The staff is all super friendly and knowledgeable and there are lots of other wonderful little items and gift ideas. They have a very diverse selection including graphic novels (comics) and travel guides and a huge children's section.

OPTIONS:
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positive

Sentiment analysis: In Short: Awful food with no imagination, go at your own peril. I was in downtown Phoenix and it was pretty late so decided to drop by this place. Looked OK from the outside but I should have walked out as soon as I walked in. The place was adorned by eclectic collection of 60's, 70's and 80's lefotovers. The atmosphere from the start was dead wrong. Hardly any of the staff spoke english, which made ordering an interesting adventure in it self. The menu is also a collection of 60's, 70's and 80's leftovers ans typical chinese dishes. Which in my opinion is Ok if the food was any good, unfortunately that was not the case. We ordered a soup, a appetizer, and two main dishes (kung pao chicken, and spicy beef). Soup was decent but the appetizer was over cooked and soaked with oil, then plastered with a thick sauce to make up for it. Spicy beef was overcooked and unappetizing as well, I suspected the meat was a little old as well. The real kicker was the cungpao chicken, my friend noticed a piece of rotten vegetable on our dish. We brought this to the attention of our waitress who took the dish to show to another staff member and then came back and said there was nothing wrong with it and it was a water chestnut. She took over 10 minues to explain this but for the life of me I couldn't understand her. They really didn't give us an option to replace the dish, get a new one or even refund the money. I have no idea if it was a rotten or actually a chestnut but they could have at least offered us a compromise. Customer service was pretty much zero. I eat a lot of chinese food and I was really disappointed with the oldest chinese restaurant in phoenix.

OPTIONS:
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negative

Sentiment analysis: What a horrible dive! The food was greasy, the restaurant dirty and the staff doesn't wash their hands after using the toilet! Saw it firsthand. I called the restaurant a day later to talk with the manager and I was told he was in a meeting but would call me back. Nope, never happened! I guess watching your business being run into the ground by filthy, incompetent employees is your thing?

OPTIONS:
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negative