Given an Amazon review, indicate whether it is a 'Positive Review' or 'Negative Review'.

I downloaded the firmware upgrade 2.15 and installed it on my Rio 500, however the RIO does not detect the RAM. I read somewhere on Diamond's website that some SmartMedia comes preformatted with the file structure for the typical camera and that I should reformat the card back to its blank state. Now just HOW am I suppose to do this? Remember: the RIO software cant recognize that the card exists. I have downloaded every update or patch I could find for the RIO, but I am at least for now stuck with two of these 64 MB paperweights. One of them was going to be a Christmas gift - glad I had the sense to test it beforehand.
Negative Review