What is the sentiment of the following review?
Today is my wedding day and I booked an appointment at 10am to have my hair styled at the salon at New York New York. I was hesitant to make the appointment because of some not-so-stellar reviews, but thought since it is convenient I'll try it out. Sadly, I got woken up before 7am this morning with a phone call from the salon telling me that my appointment has been canceled because the stylist has called out from work and they cannot get another one to come in for my appointment. The woman on the phone did tell me that she had called around and found an opening at another salon and wanted to know if I would like her to book another appointment for me or if I would like to handle it myself. I handled it myself and booked at the Monte Carlo, so hopefully there will be no further issues today. While I obviously cannot review the New York New York's salon services due to their lack of stylist today, I did want to get on Yelp and gripe about the wrench they threw in my plans. It is not appreciated and I will not ever book with them again.
Available options:
* negative.
* positive.
negative