Terrible customer service. Was treated to rudely in front of my child and husband. Will never go here again. I recommend finding a different restaurant.
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negative

We came here for lunch with a group from work. Service was subpar, the hostess just walked over to a table and put menus down and walked away; she didn't say anything like "follow me" or "here's your table". The overall atmosphere wasn't my favorite. It feels like a cheap bar in Mexico, very focused on alcohol. I don't drink so definitely not my thing. Even worse is that it smelled like urine, not very appetizing. The server was ok, but not really friendly. Only reason it got two stars instead of one is because the food wasn't bad. Won't be coming back.
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negative

Bagel Man, you rock! I've visited this place two times now, and I have been very pleased each time. The bagels are super authentic, the real deal. Chewy, flavorful and totally fresh. The Bagel Man himself has been behind the counter on both of my visits, and he's super friendly. He bakes and boils the bagels himself and the quality shows. On my first visit a few months ago, I ordered the Sexy sandwich on a pumpernickel bagel (my favorite!), which if I recall, was a sandwich wiith turkey, havarti and roasted red peppers among other things. I got a combo which included a drink and a side, I chose the plain Wise potato chips. It was all tasty and fresh. On my second visit, I just went with a toasted pumpernickel with cream cheese and an untoasted everything bagel to go. I also noticed the big black and white cookies in the pastry case, so I had to throw one of those in as well. The bagels were top notch as usual, and the black and white cookie was good too. I'd never had one before but immediately thought of Seinfeld when I saw it. These cookies are more akin to half of a whoopie pie (very cake-like) iced in simple vanilla and chocolate frostings. I didn't ask if they were made in-house, but they may be. My one and only gripe about the place is the ambiance. It's in a strip mall so my expectations weren't that high but it would go a long way in increasing the inviting nature of the place if they had some music playing. All in all, if you're looking for authentic, chewy bagels, look no further than the Bagel Man!
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positive

Ordered pasta and salad and the salad didn't make it to me. When I called back in the "chief" got on the phone to tell me I was a "lying". I was shocked! He finally said he would send my salad back... and an hour later I called back to check on my salad... I was told "if" they got a driver free they would send it. Absolutely the worst customer service ever!
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negative