Is the following review positive or negative?

My husband and I were excited to try a new place. Our server was delightful, very friendly. I ordered the Flat Iron Steak Salad with steak medium well. When it arrived the bowl/plate it was served in was so hot that the server actually carried it out with a napkin. Needless to say, the lettuce was like soup. She gladly took it back and brought me a new one. Unfortunately my steak was dripping in blood. I ate the lettuce that didn't have blood on it and the salad was actually very tasty. My husband also asked for his burger well and it was almost solid pink. I observed a man send his food back and walk out right before our food arrived. Seems a shame that a restaurant with good recipes can't get their kitchen act together. It was our first time and we won't go back. Too many new other places to try.
negative