TASK DEFINITION: You are given a conversation between two people. 'Person1:' and 'Person2:' are used to separate their respective dialogues. You are required to assign a label 'formal' if there is an absence of emotion and a presence of questions anywhere within the conversation. If such pattern is not found assign the label 'informal'.
PROBLEM: Person1: I'm quite upset ! I want a new room and a refund for tonight .
Person2:Forgive me , sir , I haven't been told what the problem is .
Person1: I'm about to be swept away by millions of cockroaches !
Person2:My apologies , sir . We'll transfer you to a new room at once and give you a full refund .
Person1: Thank you . I didn't want to have to take this to court .
Person2:Sir , we never want a guest to stay here mad or unhappy .

SOLUTION: informal

PROBLEM: Person1: I need some flowers for my girlfriend .
Person2:No problem . Would you like some artificial carnations ?
Person1: Oh , no . Carnations are not very elegant.Artificial flowers have no passion .
Person2:How much did you want to spend ?
Person1: Money is no object .
Person2:Our most elegant flower is Golden Lily .
Person1: I will take ten .
Person2:Do you want to add some baby ' s breath for that ? They are equally popular now .
Person1: Of course . Can I have it delivered to my girlfriend's house this afternoon ?
Person2:Yes , but there is a five dollars delivery charge .
Person1: That's ok . Here is the address .

SOLUTION: formal

PROBLEM: Person1: She has contributed to a new school .
Person2:Oh , I know . She is a famous woman and a focus of the newspaper now because of this thing .
Person1: I hear the school is very modern . It has the best equipments .
Person2:Yes . Do you know its name .
Person1: She said she would name it after her father .
Person2:Oh , I think she wants to do this thing in memory of her father .

SOLUTION:
formal