Problem: Write a positive yelp review.
A: A few weeks ago, I was receiving quotes to have my AC unit replaced due to the hail storm we had back in October. I had few companies come out but no one and I mean no one was as thorough as Dale with Mason Mechanical was. He spent 90 mins going over everything including climbing in the attic to check things out. He explained the differences between different units as well as what he and his team could do, which included taking out my furnace and installing a new ac/heat unit, pricing. etc. Fast forward 3 weeks later and I was able to get the appt set up to have my unit installed. Crystal set up everything for me and she was fabulous, especially since I had to cancel the first time around due to my work schedule. (Thank you for your patience Crystal!!) Mike, the tech who was in charge of installing the new system called me promptly at 7am to let me know he was on his way and would be at my house within 30 mins. Fast forward 10 hours later and my new unit is installed. He explained everything to me including how to work my new programmable thermostat, made sure everything was in working order, sealed off the area in my now new closet (where the furnace was), made sure everything was cleaned up, and was just all around great. I am very happy that it was nice mild day here today because I don't know how they can do this in the summer. Thank you to the entire team at Mason Mechanical!

Problem: Write a negative yelp review.
A: I am sorry to write this disappointing review as we went to Cafe Monarch with eager anticipation and high expectations. After all, it was the only restaurant in the Phoenix area that I found that had a perfect five stars. Our meal started with a large bowl of cold melon soup with a jalapeno salsa and toast with pesto and prosciutto. It was tasty enough but not particularly interesting or innovative. For the main course there were three choices. Three of our group were enticed by the pork loin in a sauce over polenta. The meat was overcooked and the sauce was more like a heavy gravy where the flavors had not developed. There was a strange spice that overpowered everything and it simply was just mediocre. I had ordered the shrimp cakes which were quite nice and certainly interesting but they unfortunately were served on a bed of partially cooked, unadorned spinach which was bland and contributed nothing to the dish. The coup de grace of the hapless meal was the dessert. The waiter informed us we would be having a chocolate cake with house made vanilla ice-cream , strawberries and chocolate sauce. Pretty mundane for a five star restaurant we thought, but were hopeful it would be great. The waiter returned to the table apologizing that the cake was gone and deposited a dessert plate consisting of a small a dollop of vanilla ice cream, a couple of cut strawberries, a sluice of chocolate sauce and some kind of cinnamon twists that were dry and uninviting. Trust me it was abysmal. None of us ate anything but the mouthful of ice cream. Then after we had paid, the waiter came carrying four takeaway containers and announced jauntily that there was some chocolate cake left after all and we could take it home! Very strange and actually kind of alarming. Our table disagreed whether to give the meal two or three stars. The third star was suggested because the setting was lovely and with the wine we had brought along and good company we still had a great time despite the poor quality of the food. Also, the other reviews frequently sited how personable the chef/host was and how he added so much character to the experience. We did not see him until we were preparing to go and he briefly stopped by our table. When we inquired about the spicing in the sauce he was not able to tell us what was in it and was clearly in a hurry to get away. It was very bizarre. Bottom line, in no way was this a five star experience. A total disappointment for a much anticipated meal. Later, two different sets of friends shared similar poor experiences and said they did not review Cafe Monarch as they thought with such high ratings their meal must have been an anomaly. I felt it was important to set the record straight.

Problem: Write a positive yelp review.
A:
This location is nice - definitely a better parking situation than the Tempe location. I'm not a fan of beer, but I still love coming here because the food is good and they usually have a delicious pear cider. Some of my favorites off the menu are the Brewer's Breakfast (only served on Sunday for brunch), the Thai hummus (spicy!), and sometimes their soup of the day is a tasty chicken curry.