Problem: What would be an example of an negative review?

Answer: Overprice and bad food preparation. We went 7/24/2012 as a professional group of all industries. We hope to enjoy a good meal and warm chatter. Instead we all had burnt to overcooked mashed potatoes. One person's steak was cold and everyone else's looked too crispy in a bad way for a steak. They did not feel the need to substitute side items until a manager was called. They took the other lady's steak and try to cook it some more to keep it warm. Besides all kind of health violations this was appauling. As noted by previous reveiews, I will have to pass on this establishment. I will save my money for Georges' across the stree.

Problem: What would be an example of an positive review?

Answer: Like everyone I had high expectations but I have to say it clearly met and exceeded my expectations. The food is well prepared and has a unique twist. The wine selection is truly amazing (we had a white burgundy which was the single best white wine I ever had). We went on a thursday late and the service was very good. Some of the people may not understand the way Joel Robuchon prepares the menu and that is his kind of Bistro sister property to the more formal restaurant. If you like innovative french food, prepared fresh and with unique twist and understand the portion and prices - you will have a great experience.

Problem: What would be an example of an negative review?

Answer:
I want to like this place...but the staff has been so unprofessional twice now. I hate to leave a bad review, but they need to work on their attentiveness. I arrived this morning before my friend and while I waited for 10 minutes, I wasn't even offered water. Mind you, I was the only one in the restaurant aside from a couple at the bar. The two girls on staff were hanging out chit chatting which is fine but at least give me something to drink. Upon the arrival of my friend we waited close to 10 minutes AGAIN before getting up to leave, at which point one of the girls tried to come over with water. It was rude. I was really excited to finally try it, but there are plenty of other restaurants in town square who at least drop a napkin for you before ignoring you completely.