Problem: What would be an example of an negative review?

Answer: expensive, not much seats... customer service soso

Problem: What would be an example of an positive review?

Answer: Been here a handful of times just for a drink. Today's visit was my first to actually eat something. Just finished the Color Run 5K in DTLV. Because of Hennessey's was open and one of the first stops after the finish line, this place became the post-run hang out. At least 75% of the guest were covered with orange, blue, yellow, and green. This tavern is fairly big, but today's seating was limited with the amount of runners/walkers from the Color Run. Service today was just okay, not like the the great service that they usually have. I didn't drink on this visit but got something to eat. My meal was just chicken tenders and fries. I wasn't in the mood for anything heavy and the chicken tenders hit the spot. Taste is just average. In fact, I think I could have gotten the same thing at Carl's Jr. However, I'm not complaining. As long as I can eat, I'm a happy camper. Today was just one of those off days for Hennessey's because of Color Run. I've been here before and the ambiance/service has always been top notch.

Problem: What would be an example of an negative review?

Answer:
I would be very careful using Payless in Las Vegas. The car I received was new and in good condition. However, the rental process took such a long time and the agent was trying to sell me just about everything under the sun. They had to print out the service agreement several times because of mistakes. In addition, when I returned the car I noticed that I was charged an additional $8.97 for roadside protection. I never agreed to it but because the agent made mistakes (which I think was on purpose so I would spend more) I didn't notice it until I returned the car. When I went to the attendant he took my e-mail address and said that a manager would contact me. All I received was a copy of my rental car agreement. I wrote to Payless and never received a response. In addition, there was another woman who had the same problem. This leads me to believe that Payless is using dirty tactics to make a few extra dollars from people. The next time, I would rather pay a few more dollars and use a reputable agency rather than Payless.