In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

I'm sure I just got a defective item. It arrived with the packaging that's not in a good condition (dirty). There's a white ball inside the capsule that's supposed to hold the pellets inside, but the white ball was torn, so the pellets keep coming out. I am hoping to get a replacement as the product arrived in a damaged condition.
It arrived with the packaging that's not in a good condition (dirty)

When I ordered this item the exact wording used was not correct! It says 1 pack and what it means is one bulb. The picture shows the bulb beside a box that holds more than 1 bulb. This needs to be changed because it is deceptive. I would not buy this product again for this price and only receive 1 item. You can only fool me once.
When I ordered this item the exact wording used was ...

Bought 3 bottles after reading rave reviews and gave two bottles to my friends. They all said didn't change a bit. One of my friend who has acne scars that turned to dark spots and other friend who has sun damage, both said it was waste of time to apply this. They both used twice a day with sunscreen everyday till the bottle is empty but no result. I also used but I didn't use everyday so i thought that is the reason I didn't see any result but that's not the case. Besides, the pump was so bad quality, it gets stuck and splash everywhere. I still have some left but I am throwing away in the trash now. Now I don't believe 5 star review anymore! Please save your money and buy something else. How they get all this good review when the product is useless?
Bought 3 bottles in July 2017. 3 different people used with NO RESULT! How they get this many 5 star reviews????