Problem: What would be an example of an negative review?

Answer: The food here is great, fresh and spicy and delicious. The service is also great, there's almost never a wait and the staff are quick and kind. Specifically, the refried beans are amazing and the veggie fajitas rock. The poor review is for their rice being made with chicken stock even though it's listed on their menu under vegetarian. It is NOT VEGETARIAN. Thanks to the waitress who brought it to our attention, shame on the inconsiderate kitchen manager that decided to lie to his/her clientele. We will not be visiting here again unless they update their menu or change their recipe.

Problem: What would be an example of an negative review?

Answer: Your staff should be ashamed by how your so called "owner" treats your customers. I just watched a line of people wait over 30 minutes while the owner chose to drink at the bar. Is it company policy for your employees to curse at your customers when they ask to eat on the patio? What about following them out as they leave trying to fight them like an immature child. My dog could provide better service. Needless to say, you lost out on ten customers tonight, and I'll be sure to let every single person I know what I watched happen tonight.

Problem: What would be an example of an negative review?

Answer:
My parents love IHOP as they're offered a senior discount - something I'll appreciate when I get older; however, for the time being, I'm content with spending more money on food I actually enjoy. That just wasn't the case this past weekend when I stopped in for breakfast with my parents. Why 2 stars then? 1 for the service. It was awesome. Friendly. Efficient. Attentive. Overall: really nice. Another star for the prices. Well, that was including the discount so if there wasn't a discount (thanks to the parents), I wouldn't have gone. Why? The food was not very good. Not at all. I feel bad for the servers as they run around like crazy (place was super busy) only to be let down because the cooks don't have their act together. How does one mess up a ham and cheese melt? Not so fresh ingredients; inexperienced cooks; either way - whatever the case may be, the food didn't make me sick but I have no intention of going there again. Even when I'm eligible for a senior discount.