Problem: What would be an example of an negative review?

Answer: GREAT POTENTIAL POOR EXECUTION I gave this place a try on Wednesday night. Thought it would be a fun place for some tapas and drinks with friends. Took a ground of 7 friends with me. The drinks were very good, nice selection of Champagnes and beers. My big issues stem from a very bad waiter and a menu that wasn't updated. I ordered the Charcuterie, which included torchon foie gras and duck rillettes. When it came out it had neither of the items I was excited about. It had some spicy sausage and some prosciutto and fresh tuna salad (not a joke). When I asked the waiter about it he had no apologies and just asked if I wanted him to take it away. (several stars off for that). One of my friends ordered the Croque Monsieur (a fav of mine) which was ok, but not quite good. It seemed as if it was made by a staff member instead of a chef who knew what he was doing. Another friend ordered the Pulled Pork Quesadilla which wasn't exactly as described in the menu either, but not bad. The waiter came by several times to check on our drinks, etc but twice he came over to the table with his arms crossed (a huge no-no with me.) Plus, the waiter asked for a card to run a tab for our table? (even bigger turn off.) Overall I thought this place had great potential but its execution was way under par. It could have been an off night, but just not sure where there are huge issues like this.

Problem: What would be an example of an negative review?

Answer: This place WAS absolutely AMAZING!!! You walked in and the atmosphere was always friendly and extremely welcoming... With that being said I walked in today and it was the worst restaurant experience ive ever had. First off, walking in the place is disgusting... Everything from the dirty tables and floors to a dirty kitchen. Next was the girl taking our order. While taking our order she told the so called manager "These girls are waiting for a latte, I already put the espresso in the cup and made the milk all u need to do is reheat the milk." I'm not quite sure how long it had been sitting there, but definitely way before we had even walked in and waited in line. The "experience" didnt stop there!! Our friends with a separate order had received their food and we continued to wait...and wait...and wait..... Finally I walked up and our food had been sitting there for who knows how long. It was cold and they apologized sort of, but did not offer a fresh hot one and really paying $13 for a breakfast sandwich to "sit" doesn't seem acceptable to me. My boyfriend's pizza was good, but my breakfast sandwich had eggs that seemed like they had been sitting for who knows how long and my cheese wasn't even melted which leads me to believe it wasn't hot to begin with, but at least the heat lights that my sandwich had been sitting under heated it up. I'm a hairdresser located just around the corner and I always sent my clients there and now not only will my family and I not be visiting, but I will never refer another person. I'm really sorry to see this business going under and I have heard that the place was sold to new owners... Well good luck to the new owners, they're going to need it!!

Problem: What would be an example of an positive review?

Answer:
I've only eaten here once but I really liked the fact that they offered a pizza with truffle oil (mmmmm). I tried this place on Halloween so I was in costume (a cheerleader outfit). They were pulled up in front of 180 Automotive. The couple running it were so nice. They put out a step ladder for me to sit on since I was on my bike. Everyone else was eating in their car or back in their office. I thought the price was very fair for the size. I had mushrooms, white cheese and truffle oil. Good stuff. I would eat their again even if it means having to cycle there.