Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: We rented a car last week. Firstly the service rep didn't tell us extra driver had extra charge. After we returned the car and checked the bill, we found they actually charged two extra drivers. When I asked for fix and explanation, no one wanted to deal with us and told us the account was closed. What that is! We looked for manager. One guy asked us to write the letter and told us it took up to 14 business days to hear response. I will never come back. It is the worse rental car company.

Problem: What would be an example of an positive (OPTIONS:
- negative
- positive) review?

Answer: As far as neighborhood gyms go, this one fits the required specs. Staff are very friendly, supplies are mostly plentiful, and aside from the weekend spin classes, I can always get the equipment I need or a lane in the pool. This location offers a wide variety of classes and seem to try hard to mix it up to fit the exercise fad of the moment. Instructors are generally decent with some that are fantastic (better than I've experienced at other nationwide gym chains). Plus, I do love the convenience that there are so many locations with different class schedules in case I'm craving a class when timing doesn't work at my closest location.

Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer:
This airport really pisses me off! With the shear volume of people who travel to Vegas and travel through here they really should have a superior airport. First off the staff tend to be on the rude side, There is no need for that! Then because there are not enough slot machines in the gambling hole the airport thought it would be a fantastic idea to put in not just a few but TONS of them. Needless to say the amount of gambling machines strategically placed means that they have very little seating for their actual customers who are using the services of the AIRPORT! If I need to wait for an hour or two for my flight I would like to actually sit and wait for my flight. I could see this being the case in a much smaller less busy airport where they wouldn't need as much seating but come on McCarran! Haven't you guys made enough cash?!? I'm not saying you don't have to have any slots just that you should have some consideration for you customers and their comfort. What about just having them outside the freaking gates, like the hallways? Lord knows there are enough LONG hallways between Concourses. What's with the air conditioning? I'm literally baking in the sun because you have windows everywhere and NOTHING on them to help shield the desert sun from directly baking your customers. Perhaps you have not realized that your airport is located in the middle of the desert! Airports like the one in Indianapolis Indiana have large windows for your viewing comfort but they have also placed decorative clings that have unique designs to help shield their customers from the bright heat. How have you determined where you place your eating establishments? Seems they are mostly places in the C concourse. Hum.... What about the people in A & B? Maybe move some freaking gambling machines and slap in some food establishments! Guess what!? Either way you still make money. Don't get me wrong, I like to gamble and have a good time but this airport sucks all around. The only reason they are not getting 1 star is because it tends to be a bit cheaper to fly in here. Over all though, You SUCK McCarran International Airport! Shame on you for putting your greed above your customers.