Q: I stayed there this weekend May 16- May 19th and received the worst service I have ever received. I'm in the customer service industry and this place is lacking many many practices. The first night I arrived to find that the room I booked and the room I was getting were not the same I received a resort room with one king size bed for 3 people. There was no rooms available with 2 beds and I was given no other option but to wait until the next day. They could not even provide me with a cot! The next day I called in the morning to see when my next room would be available I was told it would be by 1230. Come 1230 it is still not available and I am told that they don't know when it would be available because a diamond member was staying in it. 2pm checked again nothing 3pm nothing 4pm they finally had it available but would not release the room keys to the persons I had listed that were also staying in the room. They told that person that I had not added them as occupants which he had clearly seen me do the first night. Finally we get in our room with 2 queen size beds (in what they called their resort room). In the new room the bathroom smelled like sewage constantly. In both rooms there was no refrigerator. Housekeeping did not make the bed because there was a suitcase next to it. There was no free wifi. (That's a big deal nowadays guys and a pretty standard practice) All in all no one was helpful. No one could provide me with better options for my inconvenience. And the staff lacked friendliness, eye contact, and problem solving skills. At 350 a night I could have gone anywhere else fairly comparable and next time I will. The only plus was the size of the bathroom was great and the miracle mile shops are attached.

A: negative

Q: This is the second time I've been to this place and both times have been HORRIBLE! The service is literally THE WORST! We went here for the first time on my birthday in December, sat on the patio, the place was barely half full so we were thinking it would be a quick in and out, WRONG! Not only did it take 25 minutes to get our drink orders but it took almost an hour to get our meals which were just street tacos and chicken enchiladas that were pretty measly. They completely messed up my order and brought me something completely different the waiter told me he "grabbed the wrong plate and would be right out with the right one" umm...ya 15 minutes later after everyone else was finished and it was my damn birthday! hahaha. We also had to find our own silverware because we were not brought any and the waiter was no where to be found. Thank god we had a gift card to this place, it was hard to even tip at that point. Our second experience here was over the weekend when my family was in town, decided to try it again since we wanted some mexican and were spending the day in downtown Tempe. The place was empty so again...we figured it would be a quick in and out, HORRIBLE again!! Took even longer for drinks, took forever to get a couple ice waters, and took even longer to get the food again! When we asked for silverware our waiter brought over 3 sets and there were 5 of us sitting there...what the? This place sucks...for lack of a better word. We will never return.

A: negative

Q: It's a shame. It's really a shame that the first Yelp review that I felt that I must absolutely, indubitably, without question write to share with the world would be because of how incredibly bad a restaurant's food is. I was not really bothered by the lack of chopsticks (something fellow reviewer Tomomi points out) at the table right off despite being Asian myself. I was more bothered by the lack of pretty much anything at the tables. It's a vietnamese restaurant! Where are the condiments?? They do serve pho there (which I had the misfortunate of trying... more on that very soon), so I was surprised that there was nothing to add some flavour to them with except for a little salt and pepper! No spicy sauce, none of that sweet black sauce I simply adore (I believe it's called hoisin sauce), nothing. Boy, I found out very soon that maybe it was because they wouldn't have made much of a difference when I got my main course. The first item I got are spring rolls. They were largely unmemorable for the most part. What stood out to me were the added chicken slices in there, something I've never eaten in spring rolls. Now, I do not claim to know or care about things like what exactly spring rolls should contain to be "authentic" and all that jazz. In fact, I've had spring rolls with pork before at another viet restaurant, and they're one of my favourite items from that restaurant because of how amazingly well put-together they are in terms of flavour. What bugged me about these spring rolls was that the chicken slices were blaaaaaand. Furthermore, there was something in their quality that was off-putting. It's kind of hard to explain; it's like it was lower than let's say, supermarket standards, you know what I mean? Then came the pho. Oh my goodness I have never squandered money on anything more wasteful than that pho. Instead of the noodles simmering in aromatic beef broth surrounded by delicious, tender cuts of meat, I got a very confusing assortment of random vegetable toppings literally just boiled in water. I thought to myself, "What is all this??" Cauliflower? Broccoli?? Do you want to know the best part? The mystery chicken slices have made their appearance once again. Their bland flavour was even more accentuated by the plain boiled water they were sitting in surrounded the unseasoned everything else. I took a quick glance to my left for anything, anything at all that could act as a saving grace. Nope, just the little salt and pepper shakers. I was so floored by what was going on that I tried to convince myself that it wasn't so bad. I even insisted to my mother that I would eat it. In the end, I could only bear taking a couple more bites before giving up. I left hungry and ten bucks poorer. So, in summary (in case you didn't want to read my entire review), do NOT go to this place. Just don't.

A: negative

Q: Our tickets were comp'd and we still walked out! I love Sinatra, but this show was jusy bad. First, our seats were obstructed and uncomfortable, behind a sound stage ... Very strange layout. Second, I can play Sinatra music off my old 8-track and enjoy it more. Why no narrator, introducing what we were watching or better yet, a Sinatra impersonator - I mean, this is Vegas, right? Last, from our view, the dancing wad not even in sync with each other. Mr. Wynn, I have so much respect for you and your accomplishments, but this show is (in our opinion) just bad.

A:
negative