Problem: Between Tim Schumacher and Danny Walters I was able to climb a steep learning curve, order a Bianchi and took their advise on upgrades. They dialed in my bike at just over 18 lbs. I am really enjoying my bike and recommend Vegas Bike Store for any level of rider.
How would this review be described?
++++++++++
A: positive

Problem: This is where I'm going now on for my local Hawaii food cravings! The best local food on the mainland for sure. IThis place outbeats any in LA. It's only been opened for 14 months. I think I'll be eating here at least couple times a month while I'm working out here in Vegas. I had the portuguese bean soup (very generous with their ham and portuguese sausage), kalbi (onolicious) and furikake shrimp(I'm not a fried food fan but this was pretty good). I'm not a fan of mac salad either but this place makes a good one. Then I ordered the chantilly cake to go. It's pretty close to the Liliha bakery one which btw is my favorite cake of all time. I was pretty amazed I ate more than half my plate because mixed plates are pretty big in size. The owner and people who work there are from the Big Island. This place made me miss home....
How would this review be described?
++++++++++
A: positive

Problem: This letter is to complain about the poor level of service I recently received from a Classic Car Spa Wash. I live in the Islands right across the street from Classic Car Spa on McQueen and Elliot and have driven by many times. Just so happened this particular day I needed a wash in a hurry and thought I would give them a try. As I pulled in the salesman greeted me and went over the menu. He told me their top wash was the #5...the Ultimate Wash. It was supposed to consist of the Supreme Package plus Carnuba Express wax, leather lotion on dash, door and middle console, and conditioning the floor mats. So I went with it. Make note this was at 1:45pm. Well at 2:30 they said my vehicle was ready. To my surprise not so much. As soon as I opened up the car it was apparent it had not been vacuumed yet, the glass has not been cleaned along with everything else. I asked the gentleman who was presenting the vehicle if he was aware that I purchased the Ultimate Wash? He said sorry they missed the interior and if I would allow them they would fix it. So I went back inside the waiting area. After another twenty minutes another gentleman came carrying a radio who I assumed was a supervisor. He said sorry again and the vehicle was ready. Yeah not so much. As soon as I opened my back hatch to my Sequoia it was clear they had not vacuumed, wiped anything down, the leather, glass or panels, dash and so on. At this point as a customer I starting to feel like I'm asking them a favor to perform their job or as if I was nitpicking. Then I asked the supervisor what the managers name was and requested him to look my vehicle over. So Terry comes out and opens the door to my car and says you're right this is unacceptable. He then personally takes over the job and I continue to wait as we approach three hours now. When I asked him if this is how long it usually takes he said no it's usually about 45 minutes. At no point did anyone try to make my experience right. I finally pulled out of the parking lot at 5:15pm. Unreal. When I got home I noticed right side of the vehicle had bird poop all over it. The sad part about this is I had every intention of bringing in my other vehicle after this wash. Needless to say, I was quite frustrated. I expected a much higher level of service from your company, and I am quite disappointed. I will be informing my friends and family about this experience.
How would this review be described?
++++++++++
A: negative

Problem: I'd give this place two stars (tops) on taste alone (both the pizza and hoagies are kind of bland and taste more like bread than anything else), but the false advertising was enough to turn the doughy taste in my mouth into a sour one. Ignoring some unbelievably non-mainstream usage of the word "large" to describe a fairly small pizza, charging extra money for "Fast & Free Delivery" is the kind of sketchy move that will ensure I never become a repeat customer.
How would this review be described?
++++++++++
A:
negative