Came here with a group of 6 people. Was rudely asked how many people. After being seated and ordering they forgot two of our orders. Brought us out burnt toast. Steaks were not close to right temp and was never approached by a server, busser, or manager for about an hour even though we were looking around, raising our hands and also had plates stacked on the table. Horrible excuse for an eating establishment and also some of the worst service I've ever received considering I work as a busser.

negative

Will never stay here again. The rooms are dirty, the tv barely works, the bathrooms are extra nasty...clogged drains so you're standing in dirty water from the last guests. Sink is just as clogged, good luck when brushing your teeth. We called for someone to fix it. That didn't happen. The rooms have no usable fridge, microwave, or coffee maker. Carpet is filthy. Everything was horrible.

negative

I wish a could give them ZERO stars!! Don't go here unless you plan to vandalize the place or rip them off. Never have I ever been treated so poorly in any restaurant! The wait staff barely greeted us upon arrival or acknowledged our presence during the duration of our stay (the restaurant was not busy when we got there). Our server took his time to approach us for an initial order, then it took roughly 15 minutes to get our drinks. We ordered civiche to share, expecting that since it is a cold dish, it would be prompt....but we were very wrong. After we waited a half hour for our cold appetizer, we noticed customers at the tables around us were also wondering where their food was, and not hearing what the servers' responses were, I asked as politely as possible when our dish was coming, to which the server snarled some inaudible response at me and bolted to the back of the restaurant. The chips were stale and broken into crumbs and the salsa was very bland. When we ran out of chips and finished our mojitos no one asked if we wanted more chips or another round of drinks. I cannot attest to the quality of the ceviche or any entrees because we ended up leaving after an hour of being ignored and having that server snarl at me.

negative

I waited longer for a table than I would have expected given that the place wasn't quite full. The food was very slow to arrive, as well. The Cajun Shrimp appetizer was decent -- a large portion, served hot, with a tasty dipping sauce. I believe the menu description is inaccurate in that the shrimp itself is not spiced at all. Not to say it's bad, just not what I was expecting. The veggie wrap -- admittedly, not what most patrons are going to order in the land of excess that is Las Vegas -- was awful. The filling was about 95% shredded lettuce, with a few other bits of stuff thrown in for color, and a dressing that was not so much bland as just yucky. I considered sending it back, but it was nearly the only thing on the menu that didn't used to have hooves. By which I mean, I didn't have a lot of vegetarian-ish choices. The service was slow throughout the meal, and the waitress had a habit of timing her drive-bys when I had a mouthful of food and couldn't say anything. As fast as she was moving, you'd think she'd make it back around more frequently, but no. Don't let your drink glasses get empty, as you'll be sitting there thirsty for a while. All that said, the setting is lively, especially later at night when there's a band on stage. I'm not a fan of country or western, but I'd watch just about any good band live. If you're just going for a quick meal, you're better off elsewhere (e.g. next door at Imperial Palace there's a decent homestyle mexican place).
negative