Here's the deal - we are locals and like to support locally owned establishments. We starting going to the El Cortez a few years ago, on occasion. We have enjoyed the fact that they sometimes have live music. The Elvis impersonator is fantastic, but it's hard to know when he will be playing, as the schedule often changes. My husband likes blackjack and they still have some $5 tables. I like to play 3-Way Action video poker. They have 5 or 6 of these machines. I have won a few jackpots on these, so when hubby wants to play I am happy to go along, just to play these machines. Well, after last night I will NEVER go there again. About 6 weeks ago we visited and ALL of the 3-Way Action poker machines were "out of service." I asked a supervisor why and was told they were being held for some people on their way in from California. It was late afternoon. He did not know when they would arrive. I asked if he would unlock just one until they got there and I was emphatically told no. So, we left. Last night we visited again. One was "out of service" and all the others were occupied by people who looked like they were there all day - plastic bags full of junk food. Chairs up against the machines while they wondered around. Dirty tissues and ashes everywhere. Again, I asked a casino supervisor if I could play one of the machines. He told me they were "reserved" for the people there and that when they went to eat they were put "out of service" until their return. He said his "boss" told him that he could not disturb these people and no one else could play there. They were playing very low stakes. I don't get it. And, they won't get any of my money again. Don't waste your time at this place. Rude. Stupid.
Is this review positive or negative?
negative