Input: What would be an example of an negative review?

An example of an negative review: It is definitely not like the advertised pictures I saw on Groupon. Yes it is a very nice SPA/Resort but far from what I was hoping for. It is completely away from town which was a good thing and I am glad I read some of the reviews before coming out here. Checking in was a breeze and the room was nice and clean. My son and I went straight to the pool and were disappointed the minute we got in. The water was freezing! I guess they don't turn on the pool heater when there's only a few guests in the pool. We were there until we no longer felt our fingers and then went up to the room for a hot shower. We were both tired from the drive so we ordered our dinner to the room. The food and the service was great. After dinner we decided to get comfy and watch a movie... but were again disappointed because they didn't have premium channels. Good thing I brought my ipad and we watched movies through Netflix and HGO go. We drove out to town for breakfast and when we got back we went out to the pools again, hoping the water would be warmer. It was not and they didn't even have the waterfalls going... They really need to step up their game. We didn't bother with the cold pool and went straight for the paddle boats. Yes they were complimentary and it was super fun. After hours of paddling we were tired and hungry so we went out for food again and then browsed a little in town. The next day as i'm checking out, it turns out they gave me the wrong room! My groupon deal was for a deluxe suite and I got a standard suite. The only thing the lady behind the counter said was "Sorry... you should have told us about it the first day you checked in" WTF ??? It was my first time there how in hell was I supposed to know the difference. As soon as I got back in the office I e-mailed groupon and they gave me partial credit. Big Wow.... nope. Not coming back here again. The free paddle boat was not worth it.

Input: What would be an example of an negative review?

An example of an negative review: I really want to like this place, but it has some flaws. The smell of the meat cooking in smokers is overwhelmingly good and really makes you hungry. I think if they could just improve the service the place would be better. First of all the whole ordering thing is somewhat disturbing. You stand in a line and tell some guy who is chopping the meat what you want for meat. Then you stay in line and move on down to the next station where you tell them the sides. I tried to tell the first guy my order and he almost bit my head off with a "Tell that to her". Then you slide on down to the next station and wait in line to pay the money. I was somewhat offended that you are talking to people working behind what seems like a wall that is almost 6' tall. It's just plain weird. This sort of concept might work if you had enough people working to handle the workload, but in this case the ordering and payment process took almost 10 solid minutes. They need to rework this and have at least two registers, two people on meat, and two people on sides. It also took 10 minutes more to actually get the food. It was not that busy for the service to be this slow. The people at the register seemed distracted and not fully engaged with the customers. OK On to the food. I ordered a daily special which on Friday is a Pulled Pork with two sides and a drink for about $8.99. This is not a bad deal, but the regular prices are quite high in my opinion. The pulled pork was tasty, but seemed a bit too mushy almost like they boiled it or added a bunch of water to it. It's not quite the pulled pork that I expect. The Mac&Cheese was quite good. The potato salad was also pretty good. I liked the sides better than the meal. It also comes with a warm roll that I dipped in their BBQ sauce which was quite good. I'd go back and give it another chance. If they perform I reserve the right to add a star to my rating.

Input: What would be an example of an negative review?

An example of an negative review: I waited for an hour in line until I finally got to where there were only 5 people in front of me. This part of the line took an additional 30 minutes!! Two people went on their break. The manager stopped working the kiosks, so I stepped in and did the job for him, calling customers over when a rep would answer the phone. We finally got the vehicle, and then waited another 30 minutes to get out of the parking lot. We were late for the game that day which was the entire reason we were in Phoenix. When I returned the car, they charged me an additional $85 for an under age driver fee, when the primary driver was not underage, and the receipt they gave us at check out was entirely different. I was also charged that amount twice :) I have now emailed and called twice, with no response. This was by far the worst car rental experience I have ever had, and hope I will ever have.

Input: What would be an example of an negative review?
An example of an negative review: Pretty often we have no internet connection. Every time this happen, we have to turn off modem wait a while then turn back on. I swear we did this like 100 times in a couple days. Cable side, we watching movies then all sudden screen gets freeze. It's happen pretty often (especially in good part of movie) too. I really don't recommended cox communications. Wow I really don't see that much bad reviews for anything how wondered how they do business thogh.