The service my party & I received today was TERRIBLE. It took FOREVER to get our drink orders and food orders taken. Our servers name was ALEX & she really made us feel like we were a HUGE inconvenience to her because 1 guest moved seats. Her exact words were "Sir, I'm gonna need you to move back to your original seat because you already ordered your food and you're going to make things complicated when we bring the food out." Ummm, hello?!?!? Ever heard of changing seat numbers and COMMUNICATING to the food runners/chef that the food will be going to a different seat. It's seriously a NON-ISSUE! I'm a food server myself and I would NEVER EVER let a customer know when they're making things "challenging" for me. She also got pissed off that most people in our party needed separate checks. Granted, there was about 20 of us so I definitely understand how annoying that was but we had all just came for a wedding and that's the last thing that the bride and groom need to spoil the night. She said "well, how do I know you all need separate checks unless you TELL me first?! I don't know who's all together!" RUDE! Lastly, my friend ordered the chicken breast and in the fine print, it said that you get mashed potatoes with it but he didn't read that part so he asked to get a side of the baked potato. So, he ended up with 2 full sides of potatoes. He asked why he got 2 & she informed him about the mashed potatoes. He said he had no idea and she shoulda explained why he wanted 2 full starches. She said "WELL, I JUST ASSUMED YOU WERE REALLY HUNGRY AND WANTED A LOT OF CARBS!" I've been here before a year ago and loved it but I doubt I'd ever come back. 2 of us spoke to the manager and he offered NOTHING to compensate us for our horrible treatment. Not even taking off the added gratuity. If you make a mistake, fix it so good that we forget there was ever a problem in the first place.
Choose: was this review given positively or negatively?
A). negative. B). positive.
A).