Problem: Just got back from our Las Vegas Christmas vacay. First I've always enjoyed the casino at Fremont...I have my favorite machines there so that in itself is enough to keep visiting, however staying at Fremont might be something that I'd need to consider. Our toilet overflowed on our second night - not as gross as it sounds...it wasn't what you think it was...lol...water was was all over the bathroom floor and spilled over onto the rug. I called guest services and it took a good 20 minutes for someone to come up...he plunged it and said that we need to flush twice. He then sent a maid up that cleaned the floor with the existing towels in the bathroom with her gloved hands...then came back to give us more "fresh" towels with the same gloved hands. Just thought that it was unsanitary that she didn't clean the floor with any kind of soap or disinfectant being that it was toilet water....and that she used the same hands that I'm sure touched toilet water...to replace our towels. The elevators weren't working properly so it would stop on the same floor and the doors would open and close. It would take a good 5 minutes to get down to the lobby. If you're a germiphobe this place probably isn't the right place for you but hey you're not going to Vegas to sleep right...
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A: negative

Problem: I got extensions by Ashley Wright and I have had nothing but problems since. Had to go back for her to put back in 10 of them then the day I did that and she supposedly tightened them ALL I had one fall out again. I paid $500 for these extensions and they are supposed to be good ones. I DON'T think so. If they can't even stay in my hair either they aren't good for the money I paid or the person putting them in ISN'T very good. DON'T waste your money!!!! I drove a long distance to have this done and then to have to drive back to have them replaced isn't worth my time and then to not even get an I'm sorry or anything is total BS!!! I want my money back but doubtful that will happen either. Not sure If I will go back to have them tightened as she didn't do it this time when they all started falling out, will probably find someone else that KNOWS what she is doing.... Signed, LIL PISSED OFF B**CH
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A: negative

Problem: I can only review the service since I lasted about 10 minutes here. I came in during a soccer game and looks like the restaurant was celebrating with their staff. Or at least that's what we figured out while waiting to be acknowledged. When we first walked in it took a minute for the hostess to come and greet us. We thought we had wandered into a private party at first. The hostess allowed us to choose our table, dropped off the menus and then walked over to a nearby couch, sat down and started eating and talking to a friend. We waited nearly 10 minutes without anyone coming up to us. All we wanted were beers and an appetizer so I got up to order from the bar. I waited there without even an acknowledgement glance from the bartender. I gave up there, walked back to the table and my sister informed me they came and took the food order. By then, I was tired of waiting so we got up and left. And honestly, if the hostess had just explained that they were hosting a get together for the staff and it would be a few minutes before someone came to us, that would have been no problem at all. But because nothing was communicated, it left us confused and a little impatient with them. Will not return.
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A: negative

Problem: Had a Saturday morning downtown Gilbert date with my boyfriend and we tried this place for the first time. It was really busy for brunch on Saturday because of the Farmers Market but it was worth the wait. The iced lattes are delicious and the Grilled Bread Pudding my boyfriend ordered was so tasty! I ordered the Biscuits and Sausage Gravy and really enjoyed that too! We are hoping to go there again soon. :)
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A:
positive