Christie was warm, friendly, and most importantly, a great stylist. She listened to what I wanted (which rarely happens), did a fabulous job with my curly hair (again, quite rare), charges a reasonable amount (hard to find in the East valley, and is LGBTQ friendly, making her my new go-to stylist to recommend to people. Additionally, her salon is clean, well kept, with easy (and free) parking, and nearby other shopping, eateries, etc. I only cut my hair twice a year or so, but I know I'll be back!
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positive

This is a terrible shelter. It appears that they routinely turn away (or kill, unless you state you will take them back) cats because they are "overcrowded." They will tell you that your cat has a " behavioral issue" to address turning said animal away. Mark that you will take your cat (or dog, etc.) back or else you risk having them "put down."
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negative

This is the worst representation of Americas Tacos. My heart hurts for those who try Americas for the first time at the 16th st location. First of all, it doesn't have HALF the character the other two locations have. This one looks like a dumb ass Chipotle. However, That's not enough to turn someone off about a place though. What turns me off is the terrible customer service. If you hire a bunch of what seems like 16 year olds because they're cheap you're going to get what you paid for. That they did. Everytime I call to place an order the girls sound bored as hell. When I show up they Look bored as hell. One time I went in there was no one in line and the girls at the register didn't even acknowledge me. Instead they flapped their jaws over whatever pointless crap they talk about. Not even a glance. Whose setting the example for good customer service?? Certainly not the gay Mexican manager. I think he thinks he's being sassy and funny gay but he just sounds like a dick. Looks at me like he'd rather be getting highlights then talking to me. One time I couldn't hear what he said my total was and I handed him the wrong change. He stares at me for a few awkward seconds and then said "if you don't know the total is on the screen in front of you." Well I'm sorry Mr. Sassy you are here everyday and know this shit I DONT. What is so exhausting about saying "Oh I'm sorry your total is actually.." The second time he pissed me off I called to place an order (I take two busses to work and I get food here because it's in between each bus) well my first bus was like 15 minutes late and once I got there I said "Hi, I'm picking up a to go order for Tyler" Ceaser Malone proceeds to say " Dude, that order was up 15 minutes ago" maybe a giggle would have made that remark playful banter but no, no laugh no smirk. This fool was dead serious like you are an idiot this was up earlier. Another time I was waiting for someone to come up to the front and help me and after about 2 annoying minutes a troll comes from the back smacking her jaw together eating something from the back. Shit, just swallow THEN come out. Just gross. Anyways, the service here is comparable to Mcdonalds or Taco Bell. What they do know how to do here is makes soggy quesadilla. What a shame for such a good Phoenix business. Sell outs.
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negative

So having very little time and desperately in need of a pedicure I stopped in to Leo Orchid Nails. I am truly convinced that the two high marked reviews must have been planted or paid for... Or maybe the reviewers just have never had a quality pedi because my experience was something I would not wish on anyone. I wish I would have followed my gut and walked out half way through the pedi. I have to agree with Whitney the two men are just creepy! This place is cluttered and dirty... Disgustingly D-I-R-T-Y and the staff is extremely pushy and RUDE. How are you going to clean the tools in the dirty water that my feet have been soaking in and then put them back for the next person? Ewww! Gross! Let me tell you I came straight home and scrubbed my feet... still have the heebee geebees! There are way too many places where you can get a much better pedi for the same price. I have learned my lesson and will drive the extra miles and make the time to go to Ken's Nails from here on out! As a side note - this is the same people that used to be in the shopping center on Baseline between Lakeshore & Rural (between Big Lots and Classic Pizza Kitchen). Now located in the Walgreen's shopping center on McClintock and Southern. Had I realized that prior to sitting down I wouldn't have bothered... Last year I had gone to the old location once... Horrible pedi and I kid you not it lasted exactly 1 day... I wore closed toes shoes the next day to work and when I got home the polish had rubbed off of my toes... never had that happen before. I spoke to a friend who explained that it happens only when they use 1) cheap polish (I only pick OPI products) or 2) they thin the polish down too much. Either way... I know my money is better spent @ Ken's (Sorry I deviated Ken & Amy!)... sure hope the health dept shuts them down soon!
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negative