Terrible experience. I have taken watches to these guys over the years because I believe in supporting local business. I have never been totally pleased with their work, but it has been acceptable in the past. Recently, however... I took a mechanical/automatic watch for repair, was given an estimate of about 200-250, and a time frame of 10 weeks. Twelve weeks later I called to ask for the watch. I left a phone number to be called back. Three days later, I called again. Same story. Finally after the 5th attempt the watch maker called me to tell me that he had not been able to find the parts to fix the watch, that he will have to "make" them himself, and that it is going to cost me between $650-750. I retrieved the watch because it was not worth that much, and sent it to a reputable watchmaker in Cincinnati. This is cut and paste from the email I received from the Cincy watchmaker: "Sounds like he really had no interest in doing the job. I'm not aware of a single part that anyone would have to "make" for a basic 7750 like this...virtually everything is available. Some of it isn't cheap anymore, but it can be obtained. I didn't find anything obvious upon disassembly." The watch was fixed, no new parts were needed, total cost: $150. Moral: don't go there if you need a watch fixed.
How would this review be described in terms of sentiment?
OPT:
[i] negative
[ii] positive
[i]