I will NEVER return. I found this establishment through restaurant.com. I had previously purchased a $25 certificate to eat there and I told them about when I sat down. They said they would accept it so we ordered and enjoyed a very tasty meal. When it came time for the bill, they told me they would not accept my certificate and I was expected to pay for the bill in-full. I was shocked! Since this was just lunch, I ordered extra food, to use up the certificate, and now I had to pay for entire amount? I argued with no success. After 20 minutes of back and forth with the waitresses speaking to management, they finally offered $10 off my bill, dripping with contempt, claiming that I was just trying to get out of paying my bill. The arguing continued; I demanded to speak to management, they claimed they were too busy to speak to me, etc....suffice to say, I never got to use my certificate. They turned a very satisfied new customer experience into the worst experience I have ever encountered with a restaurant.
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negative

Bertie's is an old school soda fountain that opened up in my neighborhood. My husband and I were craving dessert and had heard good things, so we came on a Sunday night. I had the Adam 12 shake which was chocolate malted ice cream, with toasted marshmallow sauce, sprinkles and whipped cream on top. The portion size was huge, I could only eat half. My husband had the hot fudge brownie sundae, with a nice warm brownie with ice cream on top and a choice of nuts. We sat at the counter and were able to see the owner creating our desserts. There's also some vintage clothing and signs as well. What a cute little shop! I will definitely return.
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positive

Fast, competent, thorough. One stop shop. Reasonably priced for the uninsured. I've been here 3 times now and our experience has been consistent. First, the waiting room is a winner...large so you're not catching what your neighbor has, and the chairs are thick and comfy. You wouldn't mind if you had a long wait because the chairs are great and there is a big screen tv there too. Never waited more than 15 minutes. Usual wait has been 5! I've been on weeknight, weekday and a Sunday night. The docs and P.A.'s treat you like you've got a brain. X-rays on site if you need them. Fast! Pharmacy too, and they give you the option to use them without pressuring you. There's a CVS right next door. We have never felt rushed during exam. When you leave, they give you the best follow up sheet I've ever seen which includes your diagnosis, what it means, what to do when to come back if necessary. It's thorough and easy to understand. This is an outstanding clinic all around. They've earned my trust and my recommendation. You won't regret working with this office.
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positive

Not a big burger fan here but hey, when in Rome right? Rob brought me here and told he he'd order for me so i wouldn't have and prejudges. We sat down and when our burger arrived. Service was very friendly and fast and she even went for our tap waters while this wasn't part of the service at all. The Sin City burger definatly hit the spot! The sauce was awesome! Burger perfectly cooked and a nice crispy bun. No more mcDonalds for me. I'd rather pay 6 bucks more for this feast!
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positive