In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Q: Still waiting for reply from Amazon. Product says it was shipped, put in my mailbox by USPS however the USPS carrier says he knocked on a few doors around me and no one has my package. I have notified Amazon twice, today USPS called me to say Amazon bought no insurance on my replacement package so therefore it is now falling to Amazon to make this purchase right. However Amazon has yet to follow up and get me my missing package. If I could not vote a single star both in customer service and value I would do so. Customer service for missing packages sucks with Amazon.
A:
1