Input: What would be an example of an positive review?

An example of an positive review: We tried the flat white and the Ethiopian drip coffee (which as you might expect was made very meticulously!). Both were very good and I'd definitely visit again when I'm back in Edinburgh especially given it's location. We had our coffees to go, but the cafe itself seemed nice and cosy :)

Input: What would be an example of an negative review?

An example of an negative review: I do not recommend. This place is expensive for what it is. They were unaware they even have this Yelp promotion. They hesitantly gave me 10% off one of my entrees but not my entire order. A group of 3 people(that looked like they knew the worker) arrived and placed their order after me, but got their order before me. Just bad customer service.

Input: What would be an example of an negative review?

An example of an negative review: Went for the first time today after constantly driving by. First impression was that it was too dark, I had to shine my phone onto the menu to be able to read it. Then the real issues started with the service being the biggest one. Took a good twenty minutes to order and then an eternity to get my tacos. They were okay, nothing great though. Server came by one to all if o wanted a refill however never brought it out. Between the mediocre food and terrible service I don't think I'll go back.

Input: What would be an example of an negative review?
An example of an negative review: We were looking forward to topping several days spent on the Allegheny Passage with the special Winghart dining experience that we have so come to love! Sadly, we departed hastily before even sitting down in an attempt to preserve the halo of good karma from our bike trip. Now, I understand the Sunday of Labor Day weekend might have been understaffed and that the on-duty staff was overworked.... (not sure why large dinner crowds this weekend were unanticipated by management) But, allow me to describe what happened. Downstairs was not overcrowded, but we hoped to find seating upstairs cause we like the atmosphere. The bar was full, so we headed towards the door to the outside seating area. Here our path was blocked by a chef (on duty? off-duty ? But in full chef garb) with a look of concern on his face. "You probably don't want to sit up here at all" he said concernedly. "We only have one person on staff up here, and they are under!" Now normally, such a warning would have been appreciated. But the next thing that happens is right beside me an unhinged bartender is maniacally imploring a friend at a table to "Please shoot me in the face, Shoot me in the face!" " I can't handle it anymore!" Now that's a buzz kill, totally stressed me out. As we made our way downstairs a drunken patron sarcastically said "why you leaving? Don't like the music?" We are repeat customers and have always enjoyed the food here, but service is fully at least half of the equation and have seen the staff at times slacking in the service area. This was one epic meltdown, but come on staff and management, Man Up! Until they fix this problem it's going to be hard to recommend winghart's without a precautionary tale.