Problem: What would be an example of an positive review?

Answer: Whenever I have visitors from out of town, this is one of my favorite places to take them. They have a variety of food for the meaty eater to the veggie eater and I have not yet received a complaint about the food. My personal favorites are the tuna tartare, the manchego mac and cheese and filet mignon sliders. This time I also ordered the steamed mussels, Terra y Mare skewers and the mushroom tart and all three items did not let me down at all. It may seem a lil pricey, but its definitely worth the money. P.S. I love their mojitos!

Problem: What would be an example of an positive review?

Answer: We had a great JW experience here. I was here for 4 days for work, and extended it to add 3 days of vacation. It was off season in Phoenix, so the traffic at the hotel was moderate at best. It was perfect for us,,,plenty of room in the pools, less screaming kids running around, no real wait for service anywhere, and great access to the gyms. I enjoyed the free internet, free access to the spa, and free parking (Marriott membership does pay). We loved the available Happy Hours in the restaurants. Roy's was amazing. I highly recommend. The Blue Sage lounge is nice for your basic lunches, etc. Excellent service here, although I will say my biggest complaint here was wait time during one lunch. It took 20 minutes to get my food, and 15 minute to get my bill. And it was very quiet in there. If you are active like I am, and want to be close to the Spa gym, ask to get a room near the spa. The free parking is just past the spa, and you are very close to the outside entrance and can walk to Albertson's and the Desert Ridge Marketplace in 10 minutes or less. Super convenient. I never paid for parking, so it must be because I am a Marriott member. The spa restaurant is very good too. Lots of healthy options, with a cheeseburger option available, for those people who just want to pretend they eat healthy. We also got couple's massages at the spa. Check to see if they have any discounts, as they did when we booked. I had Vera, and my boyfriend had Rosie. We loved them, and I would HIGHLY recommend them for your massage. And, if you book something in the spa, you get access to the spa pool and sauna, which are beautiful and QUIET! You can get a fridge in your room, so if you plan on staying awhile, ask for one. With the grocery store not far away, you can easily save some $$$ by getting some food and keeping it in your room. Front desk staff and concierge are wonderful. Ask about the Ping plant tour, or anything else you need. They will take care of you!! My only complaint would be that they cleaned my room late in the day, typically after 3:00pm. I wish it would have been earlier.

Problem: What would be an example of an negative review?

Answer:
They must be reading these post that they are 'affordable' - I got talked into an upcharge of $30 for what seems like a standard pedicure anywhere else. Right when my pedicure was finished I was rushed out of my seat and into my sandals(not even time for the polish to dry). Not coming here again.