I've been to this five guys several times, but I don't think I will be going back. Last Friday I really wanted a hot dog and for some reason I'm in love with their hot dogs. So I went in ordered my food, the wait was really long and that's nothing new. But while I was standing there waiting on my food, the employees were being silly I guess just to pass time but they were busy passing out money to each other which I thought was very unprofessional especially when you have a line full of customers. Any who, while I was waiting watching the teenagers have a ball. I noticed that there were a pair of sneakers on one of the food racks. So I took a few pictures of it to prove it before I contacted the company about this nasty matter. I can honestly say that I've never seen this as any restaurant before. And when I saw this it made me sick to think that they don't have healthy sanitation practices, you are not supposed to have shoes on a food rack, shoes that have been on floors, dirty floors and you have them on a food rack, a rack where you get your food from to feed your customers. Just gross, so I thought I would share. I emailed the store about this today 9/7/12 and was told that having shoes on the rack is something that they allow. So I don't want to discourage any one from going there if yall are ok with this kind of practice. I just know that I will never go back there again.

negative

we had a veritable feast at jaleo during my last trip to las vegas. the experience was lovely! i had been to jaleo in dc and not been particularly impressed, but the vegas restaurant is a whole other story. i loved our experience. it felt like we basically ate and drank our way through espana! yum. we started, por supuesto, with the sangria. which was wonderful. not overly sweet and filled with lots of fruit! we ate...well, alot. we opted for one of the cheese plates, which turned out to be an excellent choice- the cheeses ranged from hard to soft and in taste. we then moved to several of the small dishes, including a chorizo wrapped in a potato (!) and a paella tapa that really stood out. we left stuffed, slightly tipsy and happy. i have to make a special point to say that our waiter was awesome- he totally catered the meal to us, making great suggestions based on what we had previously. he was right on the money with all of his suggestions. though the atmosphere is a little lacking...it sort of feels like a mall restaurant, the food more than makes up for it.

positive

Last night, I was there anticipating a nice gathering based on all the other reviews. Well, I think it is called Flower Child because we need to be on happy pills from the 60's to mind NOT waiting in line forever just to place an order. Then if you decide later to try the raved on brownies, be prepared to stand in line AGAIN for another 15 minutes just to get pre-wrapped brownies (which were dee-lish). The food was ok and cold. The servers were all very young and pleasant. The smashed potatoes praises must be from people who never cook or ever made mashed potatoes?? Three of us at the table said the smashed potatoes were oversalted.. Bring your smart phone with games to play while waiting in line to order at busy times and waiting for the delivery to the table. Definitely don't forget anything or you will be condemned to another LONG wait in the line. What ever happened to table service? Rather pricey for serve yourself dining.

negative

Whenever my friends ask about Vegas n which club to hit up, I always mention this place first. Quick suggestion though, get on some sort of VIP list or else suffer having to wait about 27 hours before you get drunk and bathe in one of those rose pedal bathtubs. This place was pretty big and crowded...which was a little flaw too, I hate having to literally push my way through a crowd. But the whole ambiance of the place made up for it.
positive