input: Write a positive yelp review.
output: Normally a review for Chili's would not be something I'd feel compelled to write, but we wrote off this place a few months ago due to horrible service and food that tasted frozen and microwaved. We wound up here yesterday to use to a gift card and the need for something easy. First thing we noticed was that the tired decor had received a face lift. Second is that the staff seemed a lot less hostile and were quick to greet and seat us. Third was that the menu had received an overhaul, which was a nice surprise. I tried the new slow roasted chicken sandwich (shredded chicken) with homestyle fries. Both the sandwich and fries were fresh, hot and delicious. With my meal came a survey to rate the sandwich, which I thought was a great idea to find if people liked their new menu choices. They also added table tablets where you can play games, order drinks, see the menu, and pay at your table. I love being able to keep my credit card in sight! What was really handy is that it let's you split the check multiple ways with multiple payers. Our food was a 5, but the one thing keeping me from giving a 5 star review is that our sodas sat empty for over 5 minutes until we stopped a manager who was walking by. The place was packed and I think our server may have had too many tables. We only saw him to take our order and hand us the bill.
input: Write a positive yelp review.
output: The Nugget was good to play a few games and drink. I think thats where I learned not to play craps and not be the only one there.
input: Write a negative yelp review.
output:
To be fair, I am not yet a customer, so I cannot rate the actual quality of their cable/internet. That said, I have so no such qualms about revealing their absolutely HORRENDOUS customer service practices. I spoke to a representative yesterday to sign up for internet service at my new apartment. I specifically asked the representative if there were any promotions currently available, in order to receive the best price possible. He quoted me 39.99 as their only current promotion for basic internet (not including moden/router rentals, upgraded speed, etc.) Taking him at his word, I accepted, and scheduled an installation. Thus begins the tale of woe: ------------------------------------------------------------- - Later that night, on the internet: I see advertised in giant, bold, colorful letters, $24.99 for basic internet. Just about half the price of the "promotion" the representative offered me. - I call the representative line to find out what I was told a blatant lie (in nicer terms, of course). He confirms the promotion is available, but he doesn't have authority to change me to that price. TRANSFER 1, TO SALES! - Sales also confirms the much cheaper promotion, but says it is an online-only offer, and she absolutely cannot give it to me: I can only receive it online, and I will need to reschedule my installation. TRANSFER 2, TO THE INTERNET! - The internet promotion finds my address alright, but instead of being able to sign up online, every time I reach the promotion page for my address, I receive the same error message: "Your session has timed out or encountered an error. Please start over or click the "Back Button" on your browser. If you still wish to contact us." This occurs over 3 different computers and the same number of unique browsers. TRANSFER 3, TO THE ONLINE-CHAT REPRESENTATIVE! - Online chat confirms again that the service is available, but I cannot achieve it online, only over the phone. Having just been told the *exact opposite*, i attempt to point out the circular logic there, but to no avail. Apparently, reducing my price to their own advertised offer would be considered "downgrading" a customer, and he is not allowed to do that. TRANSFER 4, TO THE PHONE REPRESENTATIVE (AGAIN)! - The new phone representative tells me that as I am NOT a customer, she cannot help me at all. Still loving the contradictions (the last one claimed that she could not downgrade customers, now I'm not even a customer? Really?), I try to argue, but she claims sales needs to handle me, and transfers my call. TRANSFER 5, TO SALES (AGAIN)! - And at this point, after another few minutes of lovely Charter advertisements and soothingly torturous elevator music, I am transferred to... a voice mail. This proceeds to Inform me that the Sales Depts. hours are over, so please call back later, and then terminates the call. --------------------------------------------------- 3 fun filled hours of lies, contradictions, and a misinformation campaign that would dazzle ANY public figure later... absolutely nothing was accomplished, except a gigantic waste of my life and a review that will hopefully reveal these horrifying business practices to all those unsuspecting cable-seeking fellows on Yelp. Beware.