Problem: What would be an example of an negative review?

Answer: This place is way overrated. I've eaten here several times, wanting to enjoy the food, and the menu is just overpriced and tasteless. This restaurant also has an identity crisis. Is is a bar and grill? Is it a sushi bar? It doesn't really matter because it doesn't do either particularly well. I'm not a great sushi chef, and I can make better sushi than this place. Their happy hour is affordable and is the only reason this place doesn't get one star.

Problem: What would be an example of an negative review?

Answer: Disappointed in my visit to this Five Guys. Ordered Bacon Cheese Burger and small Fry with drink that tallied $14. Got my order and after initial inspection, noticed there was only one patty rather than the two expected in my order. (even as I type this, I feel as if I'm turning into some Austin Powers "Fat Bastard"creature complaining that I did not get my full fat intake...an slapping my belly while doing so) Purely from a financial perspective, I brought this to the counter attendant's attention who was super apologetic. The grill guy overheard the exchange and was also super accommodating offering to remake the order. All I really wanted was credit for my order to return the $1 difference between the regular hamburger (2 patty) and little hamburger (1 patty). The counter attendant said she had to get the manager. After waiting for about 10 minutes, the manager strolled over to my table to ask if everything was ok. Perhaps maybe the counter attendant briefed her on the situation..nahh. I explained the situation and said all I really wanted was $1 back to make it even. She offered instead to "take care of my next time I was in". Um..not sure what that entailed but pressed on with my $1 refund. After another 15 minutes, she returned with $3. I insisted that I only wanted $1 but she stayed firm at $3. Anyhow, my experience rating is largely due to my error in order but also the weird refund acrobatics that were apparently required. The hamburger wasn't worth the $7 either.

Problem: What would be an example of an negative review?

Answer:
We stayed at this hotel for 3 nights. It was night and cozy. The staff was great and we are diamond members, so we stay in hotels quit often. The first and second night was great until.....we woke up 3 am due to the ac not working. I was hot and my hubby was hot. I called the front desk and the lady said she didn't no were the thermostat was located....say what???? Huh...she said we could switch rooms and I said it's 3 in the morning. We had the kids who were knocked out since they don't no any better. I spoke with jenn and she asked her managers about doing something for us due to the serious inconvenience. Well...huh we are on day 3 being away from that hotel. I still haven't heard anything. Come on now...HILTON! !!!