Sentiment analysis: I needed a cab service on Friday 8/15/14 because my car was in the shop, so I called A Cab Service for my ride to work and things worked out fine. I decided to call them again for a ride home from work and I had the WORST customer service experience I've had in a very long time. Her name was Teresa and if I were over their quality dept I would send her back for re-training. Actually this company can't have a quality dept because she would have never been hired. She was so rude and condescending, then she hung up in my face. I decided not to give that company any of my business or hard earned money, so I called Western Cab Co at (702)382-7100. They arrived quick, the rate was fare and the driver was kind. Finally, thanks to Teresa I will never use this cab service again and if I could just have one person read this post, and not give business to a company who doesn't appreciate good paying customers, I've done my job. These companies need to remember it's the customer that keeps your company a float, and we do have other choices, without us you would be out of business, SO TREAT US RIGHT!!!
+++++++++
negative

Sentiment analysis: I got new tires on my car in Mar, a week ago I went in for a rotation and the front tires were worn down to the steel bands on the front tires, YIKES! I got 2 new tires at Discount Tire on Indian Bend and the 101. They suggested I go to Carlife around the corner for an alignment. That sounded logical, they even gave me coo-pun! Took the car in, they said I needed the alignment, a camber kit (adjustment for the alignment), new struts and strut mounts and maybe more once they got in there. Here is where it gets interesting. Knowing that I had just had new struts 6 months ago and they last for at least 50,000 I took it to Olson's Care Care in Mesa. They told me I needed an alignment and camber kit. So...I went back to Carlife and asked them why I needed new struts and strut mounts. The owner, Eddie said he didn't know he is just the owner and does desk work, I needed to talk to Hank, the mechanic. Hank took me on a test drive so I could hear the squeek/noise that made him sure I needed struts and mounts. I heard a very slight noise. I told him that I recently replaced them. He told me they could be defective. I said then they would be leaking right? He agreed. He put it on the rack and could not find any leaking. He basically failed to prove to me why I needed to spend over $900!!! I then went back to my friend who had installed the struts and done other work. I told him what happened while we were on a test drive, trying to make it work. It was a hot day and I guess that made it not so easy to replicate. When we got back he got out, went to the front passenger side and pushed down, there was the sound. He said that is your spring, which is EXACTLY what it sounded like. No big deal. Just get the alignment. I went back to Olson's Car Care, got the alignment and get what, for a couple hundred my car drives like a new car, so smooth! Awesome! so, I am glad the other people on here had a good experience at Carlife, but they tried to give me the Royal Screw job! I know I am a Princess, but I am not taking it! I went to an honest shop and now I am sharing my experience. BEWARE!!!!!!!! If I could give NO stars I would!!!!!
+++++++++
negative

Sentiment analysis: If you need something to vomit in on the way home from the bar, C-U taxi might fit the bill. But never use them for an early morning pickup to the airport. I've tried a few times in the four years that I've lived in CU with usually miserable results. 1. don't call the night before. they'll only lose your request. 2. don't believe them when they say "we'll be there in 5 minutes" This morning I waited for 20 minutes after I called to remind them that I needed a cab. Eventually had to wake someone to drive me to the airport. For all I know they never showed (I never got a call back saying they were waiting on me either.) Friends say that Yellow Cab is better at this. (I saw two Yellow Cabs at Willard when I arrived). C-U Cab (aka Illini Taxi) isn't getting any more of my business.
+++++++++
negative