instruction:
Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
question:
This was a bad buy. It did not work properly and I am very disappointed with it. Not good customer service. After hours of troubleshooting we realized the unit needs to be returned for replacement. Hopefully it will end up working properly.
answer:
Bad review

question:
The cable arrived and the connectors were not correct. These are not OEM cables. You should know this before ordering. This is the second Mediabridge product I have ordered that was a dud. Maybe it would be worth trying another brand.
answer:
Bad review

question:
We ordered the product we received was not what the photo represents. The case I got has a clear finish and is made of cheap plastic. The top part does snap on/off easily, it just doesn't fit on properly. You have to force it. When this cover first arrived,It covered half the speakers (the sides are open). Once you put your kindle in it, it's sealed in, so now it's useless because no sound gets through.
answer:
Bad review