How might one describe the sentiment of this review?
Out shopping yesterday I was tired, hungry and sniffily(sp?) so I decided some Changs Lettuce wraps and Wonton soup were in order for lunch. The first time I called it sounded like somebody hung up. I've cut people off too so no big deal. Called back and sat on hold for what felt like forever until a surly sounding guy took my order and told me 15 minutes. I go there expecting it to be busy and that was why the guy was crabby but it was probably only 1/3 full. I walk in and there is nobody up front, so I go to the bar and wait and 5 minutes-no bartender. I go back up front and find and ask the host about the bartender and she says he'll be back soon so I continue to wait at the bar, no bartender no nobody. Finally the guy comes back and asks me "you have the soup right?" Yeah I did. I reluctantly tipped him a couple bucks and headed home only to find super salty lettuce wrap filling- like buckets of salt on it- and sub-par soup. I just had this soup less than a week ago from the Changs at Kierland and it was awesome. This one had a few scrawny looking shrimp in it where it usually comes with big juicy thick shrimp. And something was off with the broth too, didnt taste right at all. I have loved this soup for years and this was the first time I have been disappointed. Oh well, I will just avoid this location in the future!...Pick from: 1). negative; 2). positive; I think the answer is
1).