Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: I am writing about my recent stay at the Ambassador East Hotel. I just wanted to let you know what a wonderful team you have working there. Everyone from check-in to check-out couldn't have been more helpful or personable. It made my mundane business trip a very pleasureable one. The hotel is spotless, very comfortable and the restaurant is one of Chicago's finest. You really offer the finest quality in both product and service. The only complaint I have is that internet access is not free. I would just like to mention one person in particular- Sofie. She worked on the front desk and she went above and beyond to make my stay as smooth as possible. She even helped me out with taxi services and local recommendations. I shall look forward to returning next month. Thank you. Yours, P. Grady

A:
positive