Sentiment analysis: Greatly disappointment. Caesar salad was limp with flavorless dressing. Veal was nothing special. Meatballs are huge, but only average. Christmas decorations still up... And it's March already. Noisy.
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negative

Sentiment analysis: Been here a couple times. No problems whatsoever. Made an appointment to get an oil change at 11:00am - at 11:15, noticed that the dude who came after me had his car driven into the garage. I look at the parking lot and my car is still sitting there. I ask the guy at the desk and he says my car is going in next. So, at 12:30pm, my car is finally finished. I think his name is Eric, was ringing me up - knew how long I'd been there and that I had made an appointment. All I got was "sorry about the wait". I hope you go out of business.
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negative

Sentiment analysis: If you are in the mood for classic Mexican, this isn't the place for you. I went in hoping for a yummy enchilada and a few strong margaritas. I came out with a taste of delicious fresh tex-mex, well made drinks, and a GREAT dining experience. Granted, I went to Tortilla factory early in the evening before they were busy. The waiter spent ten minutes chatting with us, educating us on the menu, drinks, and cuisine. His recommendations and interactions are what made the experience above and beyond. My recommendation is to jump right into the traditional "entree" cuisine, even if you are in more of a greasy enchilada sort of mood. Ask the waiter for his or her recommendations, (I loved the pork), and even if it's hot, sit outside. The ambience is well worth it.
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positive