While I have not have any repair work done on my 2010 GLK by Frank yet, I met the man at his soon to open location where Discount Tire used to be on the north side of Rainbow, just south of Lake Mead. You all probably know the location best as being between Joe Crab Shack, Daves Barbecue and Nevada State Bank. I had the most refreshing conversation with him about the concept of the service business. He came across as being honest and dedicated to both his employees and customers. He said the new location should be open by February, 2013, at the latest and I, for one, am very anxious to have Frank's as an option before my warranty expires. I'll let you know how it goes.
How would this review be described in terms of sentiment?
pick from the following.
a). negative
b). positive
b).