How might one describe the sentiment of this review?
Very strange set up and check in process. I arrived 20 minutes early for my appointment assuming I'd have paperwork having never been here before. The girl at the front desk had me write my name on a sticker and then sent me away. About 10 minutes later I was called to the desk to "check in" and complete the registration forms (not sure why I couldn't have been doing those as soon as I arrived, but ok). She took my insurance card and ID and had me sit back down. 20 minutes AFTER my scheduled appointment time (so 40 minutes total), I was finally called back where I received my ID and insurance card (weird that they held onto it, but again - whatever). The ultrasound tech was very pleasant and efficient although there was almost no explanation of the procedure and she didn't ask if I had any questions. (Luckily I was already familiar with it, but how was she to know?) The rest of the staff - virtually no eye contact, no smiles, very little interest in the patients at all. I've worked in healthcare for a very long time and if there IS any organization to this office, it is not apparent as a patient. The office space is unwelcoming and small and they were showing a soap opera on the TV in the waiting room. All in all, an unprofessional office and if I need imaging services in the future, I will choose another location or facility. I am giving 2 stars for a 1 star-worthy review simply because the clinic areas were very clean and much care was taken to appropriately sanitize equipment in my presence....Select from:
(a). negative.
(b). positive. I think the answer is
(a).