Love to be able to comment on the service but never got any. The concept here is that there is a barbershop attached to a bar. Due to some apparent health concerns, the two are separated by a 30' partition. ONE GUY services both rooms so they both get equally bad service. I was told I would have to wait 20 minutes for a haircut. An hour later, the one barber they had had about 4 people in front of me. Another barber arrived and I have never seen two barbers with less enthusiasm. After another 15 minutes, I told the manager/bartender that I was leaving. He did not even look up. I followed up with an e-mail telling him how disappointing the service was and and he never got back to me. Here's a tip....charge $3.00 for the beers and hire someone to service both rooms.
How would this review be described in terms of sentiment?
(a). negative; (b). positive;
(a).