We visited Industry on a busy Friday evening, looking for some of the exciting drinks and food we'd heard this place does. The place was packed--had a 25 minute wait for a table, which was fine. We took a couple of spare stools at the bar and ordered some drinks. The beer list is good and the cocktail list sounded interesting. We tried some cocktails. They were okay but nothing special, unfortunately. We then moved to a table and ordered some food. My wife ordered a salad and I ordered a burger. I'd heard they do some great things with burgers, so I was pretty excited. A good "fancy" burger in Pittsburgh can still be hit or miss (more miss than hit). This was a total miss. The burger was way overcooked (ordered medium), the beef did not taste top quality, and the bun was stale. What a shame. The only positive were the fries, which we ordered with pot roast gravy. That was a tasty topping that elevated otherwise boring fries. The service was so-so. The hostess dealing with the table wait list was pleasant and helpful. The bar staff were affable. Our waitress was friendly but pretty aloof (or indifferent?). The ambience of the place on a busy night was great, though. Really felt like a happening bar in a happening neighborhood of Manhattan (actually the way the place is decorated reminds me of The Smith in the East Village). This is a good bar for beers and maybe some basic snacks. Food was unimpressive but depends on the occasion I suppose. Two stars because they are trying to be something more than a bar with average bar food so they could do better. Hopefully they will as this is still a relatively new place.

negative

Just checked in 2 hours ago - shocked Room smells like old old house, windows so dirty so we will keep the curtains closed this time. We ordered room service, the food arrived 45 minutes later, cold. I decided to call Room Service, before I could say anything the lady on the other line said that she wants cash and if we are not paying cash the food will be taking away, she was super rude and didn't let me say a word. I asked her to charge this bill to our room. A half hour later got a visit from 3 huge security guys that claimed we didn't want to pay the bill, they were talking about jail. Completely overreacting to a non exciting problem. this is just 3 first hour.. I'm scared + The internet connection is terrible. New York New York NEVER AGAIN!!

negative

Wow, the service hasn't changed here at all. I saw the reviews were a little outdated so I thought I'd give them a try, hoping that they had changed. Nope! I have to admit that it was the quickest session I've ever had and she did a good job but wow, no greeting, no gratitude for giving them business, no nothin'!

negative

Went there for the first time lasts night and it was really surprising on how good the ribs were. Service was friendly and everything was good in price. Def will come back again soon.
positive