Given the task definition and input, reply with output. In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.

The first order was missing the washer door striker and the hinge was very tarnished. I requested a replacement and received ANOTHER tarnished hinge and no washer door striker, again. Obviously no one reads the reason for the return.
BAD (tarnished!) HINGE and MISSING DOOR STRIKE, replaced item same problem