I called and left a message at their Summerlin location, as well as emailed their website, per the instructions by the receptionist at the time of my service. I've received no response. That kills it for me.

negative

This review only indicates the lack of customer service associated w/ a recent dinner we were suppose to have. Reservations were made to celebrate my bday & I called 3hrs prior to confirm the reservation. The hostess confirmed the reservation but about an hr before our reservation I received a vm that the restaurant was closed for dinner & they could not accommodate our party. I called them back & the hostess confirmed that they had a special event & only the bar would be open tonight for chips & cocktails. Really??? Why accept our reservation & then confirm it the day of. Not a successful way to run a business :( Not a good start to my bday evening!

negative

We stayed at Silver Sevens in July of this year. The room itself looked nice, it's obvious that they are trying to update, but the bathroom was atrocious. It was old and dingy, did not fit the rest of the room at all. The door to the bathroom was so misaligned that we had to practically throw ourselves into it to close it. The fan in there sounded like a jet engine. The pool was great, lots of trees in the pool area so there was plenty of shade to hang out in. The hallways and elevators left much to be desired. The smell in those two areas was a mix of excrement and citrus, as if instead of actually cleaning they were just trying to cover up the stench. The breakfast buffet was pretty standard, the mimosas were huge. Overall it wasn't terrible, if they continue to make improvements I can see it being a really nice off the strip place to stay.

negative

Tried Rollin Smoke tonight on friend's recommendation. It was okay. The sauce was good (on the thin side as you'd expect for this style) with just a hint of sweet. I had the duo plate with brisket, hot link and jalapeno coleslaw. The brisket was good, flavor and smoke wise. The hot link was the worst I've ever had, it had so much connective tissue that I couldn't chew it and ended up looking like the clown with the never ending scarf being pulled out of my mouth (eeewwww, and not attractive, right???), The coleslaw was fairly flavorless; as I would eat it the heat would gradually build but nothing other than that. Husband had the pit special; brisket, pulled pork, spare ribs, hot link, hush puppies, mac & cheese, and collard greens. He agreed with my assessment on the brisket and the hot link. He liked the hush puppies but felt the mac & cheese and the collard greens were WAY over cooked and lacking flavor. Sister had the pulled piggy with hush puppies. She said the pork was moist, tender, and had a good flavor. She liked the hush puppies but they were a touch spicy for her. It was worth a try but I can't say that we'll be back.
negative