Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Q: We just returned from a girls shopping /sight-seeing trip.The Palmer House was like home away from home.The hotel is undergoing renovations but we did not notice any inconveniences or hear any noise from the work.The lobby was breathtaking, all dressed up for Christmas.The staff from check-in to housekeeping was very welcoming and friendly.Our room was updated with two beds and two separate baths which was great for everyone to have their own personal space.I would not hesitate to recommend this hotel to anyone.Chicago is a great town.

A: positive
****
Q: My husband and I were planning our 1st year wedding anniversary and we wanted to go back and spend it in Chicago where we had first met. After spending several minutes frustratingly navigating The Talbott Hotel's website, I FINALLY was able to complete a reservation for a long weekend. After a long flight into Chicago, we were so ready to check in, shower, and lay down in our hotel room. However, once we arrived the unfriendly clerk behind the counter notified us that we did not have a reservation. I provided her with the confirmation email and she again said there must be a mistake because the room we reserved was already occupied. She begrudgingly found us a new room after what seemed like an hour of waiting. We then carried our own bags up to our room only to immediately be hit with a rancid smell of cigarette smoke as soon as we opened the door. I'm severely allergic to smoke and we ended up getting a refund and locating a much more accommodating and friendly hotel.

A: negative
****
Q: The room was very spacious with very nice, colorful decorating. The beds felt like lying on a cloud, and there were four pillows on each bed, two fiberfill and two down so you could choose which you like better. The bathroom was very nice also. Overall, I was very pleased with the stay. You had to show your room key to get in after ten p.m. I thought that was a good security issue. It has a great location too, close to downtown. I would recommend it. The decorations were very classy. Most hotels have two of the same framed art, boring bedspreads and lumpy pillows. The Hyatt Regency was just the opposite.

A:
negative
****