Read the following article and select the best answer. Article: I was waiting in a check-in line at Arlanda International Airport. The man ahead of me was quite a big guy. As an airport baggage handler checked through a customer at the roadside, he accidentally knocked over the man's luggage. He quickly collected the fallen bags and apologized for his mistake. However,the traveler burst into anger, shouting at the baggage handler for his carelessness. The baggage handler calmly apologized and smiled all the time. The customer continued to berate the man, even as he turned away and headed for his gate. Through it all the baggage handler smiled and remained calm. The other customers in line witnessed the incident and admired the baggage handler's professionalism and self-control. "I have never seen such restraint and humility," one of the customers sighed, "How do you keep your cool when somebody is attacking you so viciously?" "It's easy," the baggage handler answered. "He's going to London, but his bags are going to Tokyo." I won't recommend that we use revenge to relieve stress. But let me tell you about one of my friends who has found a way to go through most of his life unaffected by the _ that disturbs most people. He is one of the calmest people I've ever known and he describes how he keeps his cool no matter how turbulent a situation becomes. He says, "I look at it this way. A traffic jam has no power to make me angry. It just stops my car. And that's the way I try to look at most of what happens to me." With that philosophy, this guy goes through life with a calmness I can only envy. My friend likes to say things like, "A rude customer has no power to make me angry; he just fusses." And, "A mistake I made has no power to make me upset; it's just a chance to do better." He shows how we can truly find calmness in the midst of chaos. Question: The airport baggage handler remained calm during the customer's berating because _ . - he was good at self-control - he wanted to show his professionalism - he wanted to revenge the customer - he knew well the airport rules
he wanted to revenge the customer

Read the following article and select the best answer. Article: Most people who move to a foreign country or culture may go through some form of culture shock,and its degree is determined by the differences between cultures,the anxiety to adapt to a new culture and the familiarity with a new culture,etc.If you go,for example,to a culture that is far different from your own,you're likely to experience culture shock more sharply than those who move to a new culture knowing the language and the custom of it. It is important to understand and learn how to deal with culture shock if you are to adapt successfully to your new home's cultures.There are four general stages of cultural adjustment,and being aware of them helps you understand that culture shock won't last long.It's just a process you are going through rather than a constant situation. The first stage is usually referred to as "the honeymoon stage".Upon arriving in a new environment,you'll be interested in the new culture.Everything will seem thrilling and everyone will seem friendly and helpful.During this stage you are merely taking in these impressions passively. But it isn't long before the honeymoon stage gives way to the second stage--"the withdrawal stage".The excitement you felt before is gone and problems arise.The language is hard to learn,people are unusual and unpredictable,friends,are hard to make,and simple things like shopping and going to the bank are challenges.It is at this stage that you are likely to feel anxious and homesick,and you will probably find yourself complaining about the new culture or country.This is the stage called "culture shock". At some point,if you can manage it well,you'll begin the transition into the next stage,"the recovery stage",in which you'll feel more confident functioning in the new culture.Customs and traditions are clearer and easier to understand.At this stage,you'll deal with new challenges with humor rather than anxiety. Question: According to the passage,culture shock can be _ . - dealt with more easily for some people - reduced by learning the language alone - avoided by knowing adjustment stages - got rid of by learning just the custom
dealt with more easily for some people

Q: Read the following article and select the best answer. Article: Glastonbury Festival, one of the pioneer festivals, is famous not only for its amazing bands, but also for its wonderful performances in many fields surrounding the stages. It attracts over 130,000 people every year, who join in the three-day party to celebrate the summer solstice, the longest day of the year. Glastonbury Festival has been held on Worthy Farm in Somerset since 1970. This year, all sorts of singers and bands were there, from the likes of Beyonce, Jessie J, to my favorite -- Paolo Nutini, who I really wish I could have met! We drove straight in to one of the muddiest Glastonbury Festivals ever! We came to our camp site, carrying enough clothes for a weekend of extreme weather conditions, and spent an hour or so putting up the tent. On the second day it began to rain and didn't stop for the rest of the day. We sat in the tent waiting for it to stop, and after several hours we realized that it wouldn't. When the need for food became too strong we put on boots and raincoats and made our way across many muddy fields. There is something for everyone at the festival -- my favourite place is the Circus Field, which is full of interactive performances. Also, I love the Kidz Field, where famous CBBC stars perform, and where you can get your face painted then run around on a climbing frame with dragons. Question: Which of the following about Glastonbury Festival is NOT true? - It started in 1970. - It lasts three days. - It is usually held on rainy days. - It celebrates the longest day of the year.
A: It is usually held on rainy days.

(Q).
Read the following article and select the best answer. Article: The University of South Carolina has developed a sociology course dedicated to the life, work and rise to fame of pop star Lady Gaga. Lady Gaga and the Sociology of the Fame is to be taught by Professor Mathieu Deflem, a fan of the singer. The course, which has its own blog, is due to start in spring 2011. The Belgian born sociologist, whose research interests also include counter-terrorism, international policing, crime control and internet technology, says he has seen Lady Gaga in concert 30 times. "We're going to look at Lady Gaga as a social event," Prof Deflem told the USC student newspaper, the Daily Gamecock. "So it's not the person, and it's not the music. It's more this thing out there in society that has 10 million followers on Facebook and six million on Twitter. I mean, that's a social phenomenon.". It will look at business and marketing strategies, the role of old and new media, fans and live concerts, gay culture, religious and political themes, sex and sexuality, and the cities of New York and Hollywood, it says. Prof Deflem said he initially planned to call the course the Sociology of Fame or the Sociology of Celebrity, and to use Lady Gaga as an example. Also a fan of Frank Zappa, Prince, Led Zeppelin, Alice Cooper, Status Quo and Ritchie Blackmore, Prof Deflem says his interest in Lady Gaga began when he first saw her perform on television on 9 January 2009. "They don't have to be hardcore fans. The better fan will not necessarily be the better student. But you have to have some interest in the topic. So if you really don't like her, you probably shouldn't take the course." Question: Which is NOT true according to the passage? - Professor Mathieu Deflem is a fan of Lady Gaga. - Professor Mathieu Deflem treats Lady Gaga as a cultural event. - Professor Mathieu Deflem will use Lady Gaga as an example. - Lady Gaga has 10 million followers on Facebook.
(A).
Professor Mathieu Deflem treats Lady Gaga as a cultural event.