Teacher:You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Teacher: Now, understand the problem? Solve this instance: Scheduled a delivery for 7 PM. An hour later, after calling to make sure the drive is on their way, they tell me that the delivery man tried delivering our order and wasn't able to because the person who answered didn't order the food. To which I argued that no one came to our door, no one rang the doorbell or called my cellphone (WHICH THEY HAVE ON FILE FOR THIS VERY PURPOSE) to deliver the food I had ordered two hours ago. Also OBVIOUSLY if the person rejects the order, YOU'RE AT THE WRONG ADDRESS. The sales representative then changes her story and says the delivery man knocked on the door and no one answered at all. This is the second time this location has completely messed something up and the fact that there was no retribution for their mistake is astounding to me. Awful customer service, not worth a single ounce of effort. Also, use a new delivery service because a delivery man who can't do his ONE SINGLE job is absolutely useless. You have forever ruined wings and Brookline. DISHONOR ON YOU. DISHONOR ON YOUR COW. DISHONOR ON YOUR WHOLE FAMILY.
Student:
negative