Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: Good location and looks like a good property but did not seem to be managed well. Front desk staff was inattentive to customers and slow. Nice large suite for a room but plumbing fixtures were in disrepair (housekeeping staff could/should have reported each day) - partially clogged shower head, dripping sink, etc. Clean and OK, but neglected - we expected more from an Intercontinental Hotel. Many hotels to choose from in this area of Chicago - can get more for the price from almost any other.

[EX A]: negative

[EX Q]: This hotel is absolutely beautiful. I is elegant, comfortable and a very relaxing stay. It was easy to get to the airport and very close to shopping. I felt like a king in a castle surrounded by luxury and beauty. I would recommend this hotel to anyone.

[EX A]: positive

[EX Q]: Our check-in was great, but then we got into our room. The carpet was drenched and stained near the bathroom because the shower (open concept) leaks water onto the floor since there are no doors on it. The mini bar was broken and put an extremely foul scent into the room. Our final hotel bill reflected 2 charges that were incorrect....1 for the mini bar which we did not utilize, and the second was an up charge for a bottle of wine ($69 instead of $50). When my husband went to the front desk to have it corrected, he was met with a very unfriendly and unapologetic employee. It was adjusted, but not without confrontation. There was another guest checking out when my husband was at the front desk who had the same "mysterious" mini bar charge on her bill as well, and was trying to have it corrected. Overall, the location of the Hard Rock was nice but it will be the last time that we stay in one,

[EX A]:
negative