Choose your answer: is the following review positive or negative?

We stayed here recently and when we got to our room we saw feces on the toilet and throw up on the floor. They did upgrade us to the gold tower but didn't get much sincerity after that. Tried contacting their customer service department several times and they have yet to email me back. The one redeeming factor was the pool ...loved the slide and the fish tank. The room was cheap so I probably shouldn't be picky but at least I wanted a clean room to go to. I have pictures but don't worry I won't gross you out and post them

Available choices: -- negative -- positive
negative