Problem: What would be an example of an negative review?

Answer: A very disappointing experience ... We just had breakfast at sugar factory and one of us ordered the eggs Benedict and found a long piece of plastic on the ham . We called our waiter who took the plate and didn't even apologize and asked if We'd like another dish without saying please accept our apology your dish is on the house .. This gets worse when the waiter talks to the manager who doesn't have the decency to come by to the table and apologize . We asked for check and left the restaurant but before leaving we talked to the manager who 1st didn't apologize , 2nd : he denied that the Waiter talked to him about our table and said " this wasn't the case even though we saw him talking to our waiter and that the Benedict was taken off the bill 3rd he doesn't deserve to be a manager in such an industry as he has no sense of hospitality , problem ownership and guest recovery. The attitude we got from him has definitely made us not wanting to step in that restaurant again ..

Problem: What would be an example of an positive review?

Answer: WOW, we were both amazed by the taste of the bun bo hue as it was rich and flavorful! I also suggest the Mi Hoanh Thanh. If you're looking for cheap Vietnamese food in Vegas check out Kinh Do. It's off the strip but worth the drive.

Problem: What would be an example of an negative review?

Answer:
ZERO if I could! I have been renting cars for employees for well over 10 years, this was my worst experience to date. I rented through a third party like I always do, also got the insurance through them like I always do. The guy at the car rental counter, Thor, up-sold my employee on their insurance for more than the car cost per day. The way that Thor snuck this in was by telling my guy that he was just initialing for the insurance that we had already paid for. My employee had his insurance form with him and showed this to Thor, but he worded it just right and sold him $89 worth of insurance anyways. I called Dollar when I found this out and they said they couldn't take the insurance off over the phone and he would have to go to a dollar location to get it resolved. I let them know that he was working 3 hours away from the nearest Dollar location and I couldn't afford to have him leave the job to go deal with this. Then they told me he could try to have it removed when the car is returned, it would be at the managers discretion, of course that didn't happen. In addition he was an hour late returning the car, they charged him an extra day rental and an extra day of the insurance we didn't want in the first place. The WORST customer service I have ever dealt with on a local and corporate level. Don't be fooled by the low prices they offer, you will pay double what you planned on one way or another. This was supposed to be a $177 rental including insurance, turned out to be a double insured rental costing us over $300. There goes the budget!