Sentiment analysis: Went in last Saturday with my partner and we purchased a diamond ring for approx. $3,500. The person I dealt with was Lois. I did not want the lifetime warranty but agreed that I would do the 6 month maintenance to make sure everything was okay. I wore the ring and on Wednesday, I decided that I needed it to be made smaller. I took it in only to find out that it was $45 for sizing and that it wouldn't be back for 2 weeks. That is just crazy talk to me after spending $3,500!!!! I did not want to wait 2 weeks so on top of that I had to pay a $35 fee for a "rush." So there was another $80!!! I was in there a total of 3 times and never saw anyone smiling. This has got to be the unhappiest bunch of employees I've ever seen and they all look tired, disgusted and exhausted. I will never, ever use this store again!!! The ONLY reason I gave 2 stars is because the ring is beautiful.
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negative

Sentiment analysis: So I always see this place when I go to the grocery store and I really needed my nails done so I saw a lady and asked if they were any good she said she actually gets her nails done there so I decided to give it a try. I was super happy with my nails and will be going back for a pedicure. They have all the new designs.
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positive

Sentiment analysis: I just stayed four nights and let me tell you I will never stay there again!!!!!! I had booked my hotel room 3 months in advance and asked for a King bed smoking room. When I get there they say that they are out and that they could put me in hat room the next day. So I go back down at noon and they put me in a King nonsmoking room. I go back down again they give two queens smoking room and to top it all off the toilet was clogged. The staff was not helpful at all, they did not offer any kind of upgrade or free night for any of this inconvenience. It was cheap I will give them that, but overall not a place worth staying or visiting.
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negative