Problem: What would be an example of an negative review?

Answer: Decided to give Deluca's a try one Sunday for lunch because we were on the strip and I was in the mood for breakfast/brunch food. Overall, I'd have to say that I left thinking it was nothing special and, later, feeling like it was very overhyped, when I found out Deluca's is somewhat of a Pittsburgh Icon. Food was ok, but I did find HAIR IN MY FRENCH TOAST. Which of course, made things rather unappealing, even after a new order was brought to me. Service was average to poor. The server didn't seemed to be too shocked or sorry about the fact that there was hair in my food.

Problem: What would be an example of an negative review?

Answer: Once again bad service. I can't recall ever really having good service at this location. The dining atmosphere is very noisy, chaotic and full of children most of the time. On Tuesday nights when they have the wing special, there is always a very long wait. The waiting experience would be less horrible if they only had some seating out by the front door so people didn't have to stand and wait for 30 minutes before being seated. So after waiting a very long time on your feet, you get seated only to experience the very bad service. I do like the bone in wings but not sure it's worth all the trouble getting them. This place could have decent potential if they only trained their staff to be mindful of the customer's needs and comfort.

Problem: What would be an example of an negative review?

Answer:
Went here because I wanted authentic greasy stick to your ribs Mexican food. Unfortunately all I got was the greasy part. I ordered a combo enchilada and taco platter. The shredded beef was dry and the whole plate was just too salty. It came with an ample helping of beans and rice, which were tasty but nothing special. However I do have to agree that this place has great chips and salsa. And the wait staff is very generous with them. I just wish the rest of the meal had lived up to the chips.