I've been to two gigs at this venue, both of them were packed to the point that once you got squeezed into your spot on the floor, that was it, no more moving for you. No getting to the cloak room, don't even think about getting to the bar, and hey, if there's another fire just stay there and burn, it would be easier than trying to get outside. At the first gig, this poor lass fainted, maybe due to drink, probably due to a lack of oxygen or a combination of both, either way, getting her out was damn near impossible. The only reason I haven't opted for one star is purely because of the quality of the bands that I've seen there on the two occasions. I have since, however, refused to see bands because of the venue, and that is bad news. Sum up in two words: Firetrap sweatbox
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negative

How does this place have so many good reviews??!! U people need to get out more. The service was pretty crappy & my husband got 5 lobster ravioli (we counted) for $15!! I had to share my lasagna with him & ended up both leaving hungry! The lasagna was pretty good, thus the 2 stars, however caprese salad..ha! What a joke. We were pretty pissed about spending $50 and having to eat more at home. Will never return!! Nothing italian about this place..not even the cook
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negative

I wish there was a 0 stars!!! Got here 1 hour before closing and still got horrible service some food never got to the table and we were hurried to finish our food because they had to leave???!!!!! I work I. The industry and this is horrible customer service!!!! Dessert was out oft he question since it's 950 pm and they close at ppm, huh???? Will never cone back here
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negative

I came here for their friends and family event, and while I typically wouldn't write about it since it was virtually gratis and it is their start-up week, I didn't even see potential in this place (I went to Bourbon Steakhouse for a similar type of gratis event, and it fucking rocked... I refuse to review them yet because I know I'll be back when they will actually be in operation). As a matter of fact, the only recurring thought I could muster during the entire meal (which, mind you, lasted just under 3 hours) was: What the hell? First bad experience here: sitting on the toilet, as a 5'9" woman, my feet were dangling. Bizarre. And the stalls are very looney-bin-esque... sterling silver from top to bottom with no obvious ventilation or way out if someone locks you in (yes, paranoid is the word you're searching for). Second: The chairs are beyond uncomfortable, but wouldn't be so awful if I hadn't had to endure such a long-lasting meal (note to restaurants: this long-lasting concept? Good for relationships and, like, gum. Not so much for supper). Third: I've had better food at pretty much anywhere that charges even a fraction of what this place does. It was kind of outrageous, but I didn't begin a violent rampage because, as mentioned, they were buying. Four: Our wait time in between dishes averaged at about 15 minutes from picking up the dirty plates to dropping new ones. This isn't accounting for how long it took for them to clear our table, despite the 9842759873 servers, bussers, sommeliers, and bartenders milling around (I'm not even counting the armada of hostesses). I can see many a Scottsdale douchebag or Eurotrash enjoying this place, but it's probably because (pardon me for being caustic) they haven't recovered their taste buds from last night's coke binge. Sidenote: Our server was awesome. That said, he'll probably find something better very shortly.
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negative