Sentiment analysis: Very disappointed. Arrived mid afternoon ... no wait. Like the renovated decor ... like the fact they have booths. We definitely want them to succeed but based on the quality of food, doubt they'll be open in another month. My husband and I looked over their extensive menu and selected chicken tenders, fries and fish sandwich. Unfortunately, they didn't have what I was yearning for ... onion rings. The chicken tenders looked as though they were originally frozen as were the fries. Not much flavor for either. The fish sandwich was tasteless and "watery" .... obviously had been frozen as well. The chicken noodle soup was hardly warm ... vegetables hard and coleslaw swimming in mayonnaise. Husband commented he "got much better chow in the Marine Corps ... 50 years ago". Our server was good but there didn't appear to be any manager on site ... only the greeter and an ample wait staff. We won't be back anytime soon, it was one of the worst meals we've had.

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negative

Sentiment analysis: Normally fast and friendly, but now slow and grumpy. I just waited nearly 15 minutes for my sandwich, which came with the wrong side...and my smoothie (ordered at the same time as my meal) still isn't ready.

OPTIONS:
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negative

Sentiment analysis: This was my first visit at Bachi Burger and it left a bad taste in my mouth. The food was great but the service killed it for me. I called and put my order in for pick up at 11am and told the girl that took the order that I would be there at 12:45 to pick it up, giving them plenty of time to plan for my arrival. I showed up promptly at 12:45 only to be told that my order was never put in. I waited 15 minutes for them to make my food before trying to grab one of the waitresses for a status on where the heck my order was. When I was finally able to get the attention of one, she checked and still not order put in. I could see that many of the people at tables were very upset with the service as well because it was a packed house and there were only 2 girls waiting tables. When I finally got my food it was 1:20 and by then I was so upset that I didn't even want to eat anymore. I ordered the "Banh-Mi" Burger and it was cooked to perfection which I think is the only thing that saved this place for me. I have to say that I might go back because the flavors are great but I will only do so if I have a few hours to kill.

OPTIONS:
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negative