You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

Let me give you an example: Although I did enjoy the food here, I was completely unimpressed (and slightly annoyed) by the overpriced margaritas. I ordered a platinum which contained "fresh" juice. It tasted like it had sprite in it, so I thought surely she gave me the wrong one. It turns out that "fresh juice" is really margarita mix on tap from the same gun as the sprite. I asked for something fresh to replace the horrible margarita and received a rocks glass with just muddled lime and a salted rim. I'm not sure it contained any tequila. Horrible! It's not that hard to make a fresh margarita!
The answer to this example can be: 2 stars
Here is why: The writer has been annoyed in this place and has enjoyed the food. So, "2 stars" sounds reasonable for it.

OK. solve this:
I have booked several flights on US Airways (formerly America West) via online travel sites, I have been fairly impressed with their rates, but bitterly disappointed by their consistent delays. I have flown 4 times with US Airways over the past two years and not one of my trips didn't have some kind of delay.

I was delayed for almost 6-hours coming back from San Francisco, and over three hours from Phoenix to Vegas (I could have driven quicker than the total one way trip time of 5hrs). What gets me is their lack of communication - It's like a complete mystery to them when the flight will actually take off...

All airlines seem to be having major difficulties being on time lately... Why is this such an issue in the last few years? I would gladly pay an additional $25 per flight to be SURE that it would be on time - wouldn't that motivate airlines to step up their game? On time guarantees and partial refunds for more then 30min delays?

Perhaps I'll launch my own airline "On-Time-Airways - We ain't cheap, but dammit we are punctual"

Help!
Answer:
2 stars