Q: positive

A: Excellent boba - chewy, slightly sweet! Came back two days in a row for it. Also had their shave ice with fruit which I Highly recommend. It comes in along boat dish with tons of fruit on top and condensed milk. I could have this every day!

Q: negative

A: How do you give Hyde ZERO stars?! I can't even begin to say how disappointed I was with this place. I had family coming into town so I called to get on the 'guest list'. The girl who answered said it was no cover charge for girls as long as we were on the list. The time frame was 10pm to midnight, so we got there at about 10:20(I wanted to avoid huge crowds). Also, one of their promoters sent me a text earlier in the day asking me to send him a message when we had arrived to he could 'take care' of us. Ok, so like I said we arrived there at about 10:20pm, I notified the promoter who had contacted me and received a text back saying I was all set to just give my name at the door. The crowd wasn't huge yet so I had no problem going right up to the front of the line. I immediately let one of the guys know that I was on the guest list with 4 girls total, he said we'd have to be checked off and it would be a few minutes. As we're waiting there, other girls/groups who had gotten there after us were getting in before us!! I approached different security people and promoters who all just brushed me off and told me to wait. By this time it's like 11:00pm, I've been waiting for almost an hour and my patience is running really thin. Girls are getting in left and right with free drink tickets and I'm just being ignored and brushed off. At 11:30 after an hour and a half of patiently waiting we leave. I texted the 'promoter' a short text about how his guest list is crap. Just to make it clear, I expected to wait...it was free! But i NEVER expected to get the treatment I did. I was highly offended and I will NEVER again set foot at this club. DO NOT GO HERE!! there are much better clubs with better staff and better service.

Q: negative

A: The food is mediocre and so are the drinks. I don't drink beer but this seemed so popular. Worse then the food & watered down drinks was the horrible horrible service. My food took forever only to find out it had been given accidentally to another table who ordered the same thing. And had recently arrived. It happens, but my waitress didn't seem apologetic and my food didn't get to me until over an hour after I arrived. I had ordered their garlic cheese bread which was just a thin crust cheese pizza with no pizzaz. I really wanted to avoid heading to Yelp about my awful experience as I contacted them directly two weeks ago right after my experience. Needless to say I got no reply, no apology, nada. Will never go back.

Q: positive

A:
Ice cream done my way? Yes please! I love cookie dough but don't like Vanilla....and this is the only place I can do that! The staff is friendly, the lines are never too long and I have yet to have a reason not to come back. The ONLY issue I have is I would like coupons more frequently. Will not ding them a star, but worthy of mentioning :)