Q: positive

A: The other Day I took my lady to Sasa Sushi and we had a very good experience The sushi was great and a lot of the orders they made us was not on the menu Nick and Paul knows there business .Carolyn said it was the best Sushi she has tasted I agree wholeheartedly.. Thank you

Q: negative

A: We recently had a stay at SLS on the weekend after Christmas. Overall, the place looks nice. It's a small hotel, but the design is pretty modern. Also they have a variety of restaurants from cheaper ones to more upscale--so that was a plus since you don't have to go elsewhere to eat. That pretty much sums up the good things about this hotel. Now as far as my grievances go, I have three main issues: 1. Wait time for the front desk is ridiculous. We had to wait a good 20-30 minutes before even getting to speak to the receptionist. They need to rethink of their system and maybe hire more staff for the front desk if need be. 2. Staff members are not friendly. They don't have a smile on their faces and just really makes the guest feel like they don't want to be there. It brings down the whole experience of those staying at the hotel and makes you not want to come back. 3. Lastly and MOST IMPORTANTLY: they had charged me twice for the room. Initially, when I booked the room online, I was already charged in full price. I was expecting upon check out to just be charged the resort fees, but again I was charged for the room fees. I had to call their accounting department and was asked to "send them an e-mail of proof that I had paid full price." This is a mistake that really should not be happening. When I had spoken initially to the front desk they had told me that I already paid in full price so I don't understand how it can be that I get charged again. For a hotel that is just beginning to have their start in Las Vegas, this one is not starting off in the right track. Granted they are somewhat cheaper, but unfortunately it is true when they say, "you get what you pay for." Stay away and go to a different hotel, even if it means you have to dish out a little bit more money. At least you know you will get quality service that you are expecting when you stay at a hotel.

Q: negative

A: This place is not worth your money, we were there for a bachelor's party and this was a joke. Only reason they got 2 stars instead of one is because service is decent and sides were good. As for the Steaks... The steaks were all in-consistent, a couple of filets were over salted, a couple of Rib Eyes bland one salty. I got the best part, I ordered a medium rare Ribeye and I got it med-well to well done, I asked for a replacement and got one raw in the middle with the outside tasting of gas. Quality of the meat, there is no way they are dry aging prime rib-eyes, the steak flavor was not there nor the moisture/fat in the meat. I would take a Choice cut from costco over coming here again. This was more in comparison to a select cut from a supermarket. Only saving grace was good sides, mushrooms and mac and cheese was good.

Q: negative

A:
Called to make an appointment and told the receptionist exactly what was happening. She said they can help me and I made the appointment. I got there at 1:10ish for a 1:20 appointment. They didn't call me back until 2. Then when they finally did, the PA told me that they don't do what I'm there for. I explained that I told the receptionist why I'm there and her response was "The girl you spoke to is new and she was kinda left a lot for a week to fend for herself"......really? I needed this test done and now I have to go somewhere for it. If you go here, make sure you are clear about what you need and maybe call back to make sure they do it. I gave up some much needed sleep for this appointment.