I was diagnosed with shingles at Urgent Care and I tried to make an appointmet with Dr. Bottiglone, who I've been seeing for quite some time, and I LOVE, but i couldn't get in to see him for weeks, so I asked to see anyone who was available. They were able to get me in to see the PA there, a Dr. Patterson. I asked the office staff, during my same initial phone call if their office can fill out the FMLA paperwork I needed since I had already missed work, and had no idea how long the awful pain would last. The person who answered the phone said she would check with the office manager. I was then told that it wouldn't be a problem. They also told me that there wouldn't be any additional cost for the paperwork I needed. When I saw the doctor he was pleasant, and explained what I had and what medications I'd need. I left some of the FMLA paperwork there and explained that I needed it filled out. Again, i was told that it wouldn't be a problem. Days later, I was called by the company that handles the FMLA claim that no paperwork had been recieved by them. I called Alliance Dermatology and was told that the doctor didn't feel comfortable filling out that paperwork. I explained the importance of having that paperwork filled out to protect my job. The office said that maybe i should speak to the doctor directly. On my follow up appointment, I spoke with the doctor. He was very argumentative, and explained that I should get the paperwork filled out by my primary physician, even though I had explained I do not have one. He refused to sign all the paperwork. i was finally able to convince him all i needed for him to say was that I was treated for shingles and that's why I was missing work. He said most people who get shingles just miss a week of work and then can go right back. He didn't care to hear that i was in excruciating pain, all the time. That I have been employed at the same company for 18 years, and wasn't trying to get out of work. i needed time to recuperate, and really wasn't able to work. With the one paper Dr. Patterson finally agreed to fill out and sign, my job was protected, but I wouldn't be getting paid for the 2 weeks i had taken off. The medication he gave did nothing to help my pain. I never received the medication some pharmacy on the east coast was supposed to mail me. If it wasn't for Dr. Bottiglone, i'd never go back to this office. The office staff, as nice as they are, are obviously ill informed on how to handle an FMLA request. Dr. Patterson could learn to be a little more compassionate, and empathetic. I don't wish the pain of shingles on anyone. He made this awful experience even worse. I will never ask to be seen by him again.
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(I)