Problem: Great service. Great food. Enjoyed dinner here. They take reservations three or more. What I enjoyed most was their ability to not allow the place to become hectic. Crowded but relaxing. Food didn't take to long and was excellent. We had spaghetti and meatballs,Manicotti, and ravioli. Garlic buns are to die for. Very reasonable prices restaurant. We will definitely go back!!
How would this review be described?
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A: positive

Problem: After reading so many 4 and 5 star reviews I was hesitant to post mine thinking I just had a bad experience. I decided to try my luck again and went to Ponchos for dinner last night. I now have been there a few times and my experience has been consistently horrible. First of the all the place used to be a house, now converted to a restaurant. Usually this is a great and charming idea, but it doesn't seem to work for me. The rooms are incredibly crowded and you are either screaming at your dining partner or (loudly) overhearing the table next to you. Imagine trying to fit 5 restraunt booths in to a small bedroom.. To close for comfort. The food - I'm sorry my fellow yelpers but I honestly think it is horrible. The chips have always been to greasy, they only serve hot sauce and you have to pay for salsa. Lame. I have had many entrees (where's the pollo under all this fundido) (chimichanga greasemanga) but last night won the "most disgusting entree" award. I order the Steak Picado (I think that's what it was called) and it came out overcooked and cold. The rice and beans were barely edible, the cheese in my garnish and beans were melted stiff but there were also bits of cold (what appeared to be) sandwich cheese sprinkling the plate and hiding under the steak. It was supposed to come with tomatillo sauce but came with their normal salsa heated up.. My friend ordered the Huevos Rancheros and it was even worse, the eggs were rubbery and greasy at the same time. They were covered in a slimy sauce they passed off as ranchero but it seems like a watered down green sauce. It was so bad he didn't even eat it. Don't get me wrong - I love Mexican, all types and usually the heavier the better, but Ponchos is a place I will not be returning. Yes it was really cheap, but you get what you pay for.. Picture attached.
How would this review be described?
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A: negative

Problem: As you walk in your impressed by the lobby and well arranged store front. Sadly after waiting three times the length the host said it would take we were escorted to sub par dining room. Service was lacking, waiter was brief and short on manors. We ordered a number of different courses and found them to be middle of the road in flavor and taste. The salads were tasty as a perk. Portions were large and drinks were good as a plus..on the way out you get yummy mints.
How would this review be described?
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A: negative

Problem: I love this place! For the past 3 years, I have been frequenting the Line Thai Restaurant even though it's quite a drive for me. The food is outstanding and the service is friendly and accommodating. I've brought guests in the past who are on special medical diets. The chefs are more than happy to cook to order. To add to it all, the atmosphere is quiet and the seating is spacious. If you like Thai food, check out the Line Thai, for sure!!
How would this review be described?
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A:
positive