Problem: Fool me once, shame on you...fool me twice, shame on me. Based on that philosophy, I should be giving myself only one star for making the assenine decision to return to this location. Several years ago, a co-worker and I were in a hurry to get several bagels for a breakfast presentation that had been forgotten. In our haste, both of us stressed to the people behind the counter the importance of making sure each bagel was cut before they were put in the tray and we were, subsequently, told by two people that it would be done. When we returned to the office, we discovered that none of them had been cut and we only had a few moments to hand cut two dozen bagels. This morning, my same co-worker and I stopped off for breakfast on the go. We each ordered a toasted bagel with cream cheese and she ordered a blended coffee drink. She received her blended coffee drink first and threw it away after one drink. Apparently it tasted like "drinking espresso beans and that's all." After the drink came and went, we stood and watched as the woman that had ordered after us received her prepared bagel sandwich. The couple that ordered after her received their breakfast order. And the couple that ordered after them received their bag of half a dozen bagels all sliced. Let me reiterate that we ordered ONLY two toasted bagels with spread. After a fifteen minute wait, our order was brought to us. There's a location on Rainbow that always manages to get things done while maintaining a decent amount of customer service. I'd rather be late to work then frequent this location ever again.
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A: negative

Problem: HORRIBLE!!!!!!! Went there today for lunch! Was really excited and everything looked pretty good. I picked up my first plate and there was a BABY cockroach on it!!!!!!! If there are babies, there are parents! I called for the server to come over. She picked up the plate with it, knocked the roach on the ground and stomped it in from of me. I had already had enough. I went straight to the counter and got a full refund!!!!!! NEVER going there again. Safe your money!
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A: negative

Problem: Pure was disappointing to me because it was way too crowded and the decor and ambiance didn't impress me. Just a bunch of white sheets falling from the ceiling (I guess they go for a sexy woman's bedroom kind of feel, apparently what the bedroom of a Pussycat Doll would look like). They have these huge pictures of Pussycat Dolls all over the place too, which does improve the decor a bit. Btw the line to get in is ridiculous and not worth waiting in. I suggest you either have a better plan of getting in, like you know someone who can get you in, or you go somewhere else like Tao. Get a VIP card so you don't have to pay the cover charge. You might ask, how does one get this card? Well usually employees just pass them out while you roam around the casino during the early evening hours. Also I am pretty sure you could just go to customer service and ask for one. As for the famous view from the roof, I wouldn't know how it looks because when I went up to see the view, I couldn't get close to the balconies because they were blocked by VIP sections. To say the least, I felt really gypped considering that is one of the reasons I went.
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A: negative

Problem: These people are food ninjas. I don't know how they do it; they just do.
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A:
positive