Problem: What would be an example of an negative review?

Answer: I've tried a bunch of Mexican places in the city and I'd put Las Velas near the bottom. The place had nice decor, the chips were good, and the wait staff was nice. The food was typical Tex-Mex stuff. Nothing really stood out and some of my food was cold. I don't think I'll be back here, especially when there's a ton of other Tex-Mex places to choose from.

Problem: What would be an example of an positive review?

Answer: Amazing steak, great cocktails, plus very efficient and friendly service. We'll definitely be coming back!

Problem: What would be an example of an negative review?

Answer:
Today I went in to buy a bunk bed for my kids and a dining set. The salesman that we had to go get was rude and really didn't want our business. He said all computer systems were down and have been for days now and he said because of that we probably wouldn't even get delivery for about a month or longer. WTF!!!!!! Also he told us that we should go try RC Willys or Walker Furniture. WTF!!!!!!!!!! I have bought my living room set from Ashley's and NEVER got treated this poorly. So I ended up buying from Walker Furniture today. Bad move Ashley's bad move!