Choose your answer: is the following review positive or negative?

My friend stayed there for a trade show the week of Sept 10th, 2012. She was infested with bedbugs and came home with welts on her arms. The hotel didn't do ANYTHING until she posted it on their facebook site and they lied about fumigating her luggage. GROSS do not stay there

Pick from:
[I] negative;
[II] positive;
[I]