You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
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Question: Terrible delivery experience. We ordered a hot and sour soup, egg drop soup, chicken with eggplant in supposedly spicy garlic sauce, and beef with broccoli. We ordered at 8pm and were told they'd deliver by 8:45pm. Three phone calls later, the food finally got here at 9:30pm. Absolutely unacceptable, especially since we kept being told lies as to how much longer it would take. Now to the food... the egg drop soup and the beef were just okay; the eggplant chicken was not spicy but sweet - it actually tasted good anyway, so that was fine, but it was not as described. The worst part was the hot and sour soup though, it was inedible! It was neither hot nor sour, but instead tasted like pure oil. Disgusting. Definitely will not be repeat customers and cannot recommend this place to anyone.

Answer: negative

Question: I have a 2001 Golf and do most of my own work, but when it's over my head this is where I go. These guys are honest, knowledgeable and very helpful. Their rates are very fair and they're willing to help me over the phone when I have questions about my own repairs.

Answer: positive

Question: (Updated 5/25/2013)The audacity of that poster who thinks those of us who have been insulted by the rude staff are placing 'worthless' reviews. Who the hell is he to determine how we feel about the rude and ignorant way we have been served and treated? His 'great' service does not make ours any less authentic or real. The nerve of him to even suggest otherwise. Even have the audacity to think that someone is insecure and have personal issues because the wait staff was extremely disrespectful. No, its not their fault its everyone elses. Yeah right! Not everyone is going to have the same experience and the staff should treat all its patrons with respect, courtesy, and kindness. I have been in a LOT of places of all walks of life and I very rarely experience this kind of ignorance! Your experience is yours and our experience is ours and we rate honestly and accordingly!! Point, Blank, and Period. If Costellos do not want bad reviews then they NEED TO HAVE A TALK with their staff. That is what good business people do!! I guess we should suck up the disrespectful treatment because the waitstaff is having a bad day? Are you fkn kidding me? When you are in the 'hospitality' business you be hospitable regardless of what you have to deal with and what kind of day you are having. Unbelievable!! If you want to be treated well by staff and have GREAT food and quality service and drinks then I strongly suggest you walk ACROSS THE STREET TO THE GALWAY HOUSE! They also make an excellent dirty martini! Bartenders and staff are super friendly. Now on to the original review:I havent been to this place in years. So I decide to check it out last night because they had a live band. I am giving this place one star due to the horrible attitude of the female bartender. I am talking MAJOR attitude. If you dont like your job dealing with the public then find another line of work. Her disrespectful tone and pinched up face was extremely disturbing to Me. I wont ever go into that place again because of her for if she talked to Me and treated Me like that again she would see My ugly side. The male bartender was much more friendlier! If I ever go in there again it will not be on a day when shes working. Very disrespectful. You dont disrespect and give attitude to the f**&n customers and expect tips!! I ended up leaving there and going to Cocos Lounge. The hospitality shown at CoCos lounge by the owner was exceptional. Very friendly. The waitresses had a smile, spoke to you with respect, and the service was fast! The patrons were nice and the latin music was good. Much better experience I must say. When I go somewhere and I am spending My money I expect to be treated with respect by the staff persons and not spoken to with attitude! Period!!If anyone knows the owner/s of Costellos PLEASE let Me know via email. I am pretty offended by this bartender and I hope she isnt a relation. They need better staff. Hell Ill work there and give the patrons service with a f**^n smile!!!

Answer:
negative