It is decorated very nicely. Everyone is very nice. The food is good, but needs some work. .. They need to work out the kinks in the system. Both the order system which requires standing in a line like at Mc Donalds only there is a number system. The servers have to cut through the line to serve people and have to find your number. Maybe work it like Kashmans? They have to change where the line stands at least. The kitchen had trouble getting our order out together and at once. The server was very sorry about our order mix up. However never saw a manager and were charged fulll price when we didnt ge tth ecorrect food. The server asked if the manager took the wrong food off our bill. Advised her Manager didnt. so we paid 71.oo for lunch that two of us got the wrong food. It was cute and nice outside, dont know if ill spen 71.00 again. Might go back but dont know. They need to get it organized.it. GREAT SERVERS VERY NICE AND POLITE! Have done a great job on that end.
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negative

The pizza here is like the kind you buy in the freezer section of a grocery store and seriously, I'd rather eat frozen pizza than have pizza here again.
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negative

I took my two children here after going to the museum on a Saturday afternoon. I ordered a fruit plate to start with and then we were going to share a hamburger. She asked how I'd like it cooked and I said "medium". When my fruit plate was dropped off by another person, no silverware or napkins were left. We started eating the fruit with our fingers. The waitress walked by and saw us. I assumed she was going to get silverware. But then I didn't see her again until she brought the hamburger. There were so many things wrong at this time. First, the fact that I had to ask for silverware and napkins in a restaurant is absurd. Especially seeing that I have 2 children under the age of 4. I obviuosly need napkins! But the hamburger was WELL done and absolutely tasteless. There was nothing on it. I had to ask for mustard. When I ordered the hamburger I told her it was for us 3 to split. She just brought over the hamburger on one plate with no extras. I had to cut the hamburger into pieces and tear one of our drink napkins to put the burgers on for my kids. At this point I was so annoyed and tired and wanted to leave. I asked for the check when she finally walked by a few minutes later (she never came by to ask how anything was). I didn't even want to bother complaining and waiting to get more food. After a long day, I just wanted to leave. But I would never come back again.
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negative

Scale of 1-10 (multiple visits): 8 Food 8 Service 8 Atmosphere 8 Value
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positive