Saturday brunch 18.99 buffet is very nice with tapas style items. Service is just ok.

positive

One word..."Bleh". I am thinking this is a place where writing a positive review is a condition of employment or something. However, I do see that many reviews are for "Happy Hour". My buddies and I took the 129 reviews and a 4 star rating as a guide but were incredibly turned-off. Really a shame as we didn't have many opportunities to meet-up for dinner on the trip. Decor like a typical pre-fab faux everything chain restaurant (which I later learned to be true). Service by a clueless 12 year-old. Very sweet girl but clearly overwhelmed and not supported by any of the "managers" walking around trying to look cool. No server assistant help either (we had to pile-up plates for them to figure-out it might be a good idea to remove them). Food was horrible. Yeah, not overly expensive, but how hard is it to make this kind of basic Northern Italian fare decent...if not great? The bread is a joke, the noodles I had asked for as a substitute for mashed potatoes (yup) were dried out from sitting in the pass under a light too long, etc. Really pathetic. Oh well, we should have veered away when we saw it is attached to a shopping mall area. Our fault (and the reviewers on Yelp sad to say). So, veer...veer at all costs.

negative

First time here..it was a great experience for my dog and for me as a customer. Will never go to back to a corporate chain. My dog, Lucy, looks great and defenetely comfortable with this place and the staff. Fran did a great job with Lucy. We will defenetely go back soon!!!

positive

Right off the bat dealing with the grumpy old man at the check in stand outside set the tone. This angry old man would rather talk to the limo drivers than help paying customers. Asking for help he was extremely annoyed and snatched his itinerary out of his hand and mumbled something. Mind you, shuttle cars and buses are driving about and it is extremely loud, when we asked him to repeat he threw a fit or had a seizure I couldn't tell. He said it was the wrong paperwork and that he needed the itinerary number. Well in his fit of shuffling papers he didn't notice that he looked right past the print out he needed. When we pointed it out he copped a bigger attitude. We just walked away so he could continue his bromance.
negative