Telemedicine may provide increased access to dermatological care for BVI patients, which could reduce stress in navigating public spaces and limit COVID-19 transmission risk. Table 1 summarizes suggestions for improving care for BVI patients during a virtual dermatological visit. The dermatologist should vocally greet the patient initially to signal entry into the virtual room and the start of the encounter. It is important to be aware that the patient, depending on the severity of vision loss, may not be able to describe the skin concern. The patient may be guided to gently run the fingers over the lesion to describe its tactile features and assess skin mobility. Handheld devices are preferred over stationary technology to assist patients in pointing the camera at the area of interest. If possible, use assistance from a family member or caregiver. Use accurate and specific language when giving directions. The "clockface" method may be a helpful technique.
When providing follow-up instructions, give patients the option of recording the information so that they can review them at a later time. Directions should be provided in both written and auditory formats. Written documents sent via e-mail should have a minimum font size of 16. Avoid stylized and light typefaces, and instead use bold or semibold fonts. Avoid blocks of capital letters, underlined or italicized text. It is best to use 1.5-line spacing and high contrast (black text on white background). 4 There are screen readers for blind individuals and screen magnifiers for low vision. 5 However, not all patients have access to this technology; it is best to call ahead with oral instructions as well.
It is essential to provide BVI patients with high-quality dermatological care during the COVID-19 pandemic. This can be especially challenging for dermatologists who often give visual cues. Strategies used for each BVI patient will vary depending on the severity of vision loss. We hope our that our letter encourages awareness of the unique needs of BVI patients and that the dermatology community employs these strategies to better accommodate these patients.
The authors declare no potential conflict of interest.
Data is sharing not applicable as no new data were generated, or the article describes entirely theoretical research. 