anxiety in the general population and health care workers (HCW) are understandable (Lai et al., 2020; Montemurro, 2020; Usher et al., 2020b) . There are various factors: lack of effective treatment and preventive methods, a large number of deaths in various countries including those with excellent health services, the vulnerability of HCW, and massive impacts on economies are some of them (Auerbach and Miller, 2020) . On the personal front, many have lost family members before their time (Sani et al., 2020) , and have a persistent, genuine fear of losing more. There are additional mental health issues related to isolation and loneliness (Galea et al., 2020; Usher et al., 2020a) , secondary to the current measures to control the spread. In this context, we intended to find out the current level of stress, anxiety, and depression symptoms and how people are coping, through an online survey.
The online survey was conducted using a questionnaire covering anxiety, depression, stress, and coping strategies along with sociodemographic variables. The survey link was available in open forums for general public and was shared on various platforms, including, social media and in various professional/social groups requesting them to share the link amongst their contacts. The survey data was collected from 29.3.2020 to 7.4.2020.
Anxiety symptoms were assessed by the Generalised Anxiety Disorder (GAD)-7 questionnaire. It is a self-rated, validated screening instrument for anxiety and measures its severity (Spitzer et al., 2006) . It has 7 items which are evaluated as 0 being not at all, to 3, nearly every day. Based on the total score of the individual, anxiety is categorised as none (0-4), mild (5-9), moderate (10-14), and severe (15-21) reflecting the degree of anxiety.
Depressive symptoms and their severity were assessed using the Patient Health Questionnaire (PHQ)-9 scale. PHQ-9 is a validated, self-rated scale, which has been used as a screening instrument for depression and its severity (Kroenke et al., 2001) . It has 9 items which are responded as 0 being not at all, to 3, nearly every day. Based on the total score, depression can be categorised as none (0-4), mild (5-9), moderate (10-14), moderately severe (15) (16) (17) (18) (19) and severe (20-27).
Stress related symptoms were assessed by the primary care posttraumatic stress disorder (PTSD) screen for DSM 5 (PC-PTSD-5). It is a 5-item screening questionnaire, which has been designed for use in primary care settings, and a cut-off score of 3 is optimally sensitive to suggest probable PTSD (Prins et al., 2016) .
Coping was assessed by providing few common coping strategies, along with an open option for respondents to indicate in free text about the specific other strategies they were using. The common coping strategies included were, sharing emotions, activities, humour, turning to faith, having hope, avoiding to think, problem solving, etc. Sociodemographic variables of the area of residence, age, gender, education, occupation, marital, and economic status were collected as well. The data was analysed with SPSS version 25. Statistical associations of categorical variables were assessed by chi-square tests; means were compared using t-tests. Missing values were not included in the analysis. The level of significance was considered at the standard 0.05 level.
There were 733 responses within 10 days of the survey from 20 countries. There were 429 males (Mean age = 37.2, SD = 13.7, range: 18-76 years) and 304 females (Mean age = 30.7, SD = 11.6, range: 13-71 years). The sample characteristics are given in table 1. Most people in the sample were aged between 20-64 years, had college and above education, middle socioeconomic status (SES).
The representation from the unemployed and self-employed was lower.
Proportions of the respondents having anxiety, depression, and (post-traumatic stress symptoms) PTSS are given in table 2. Anxiety symptoms predominate, and almost one in five (21.2%) had moderate to severe anxiety symptoms. Moderate and moderately severe depressive symptoms were present in 15% of the respondents. Post-traumatic stress symptoms were prevalent as well, and almost one third could be considered for probable PTSD based on the scores in PC-PTSD-5.
Considering the general increase of anxiety and depressive symptoms in the current situation, we grouped moderate or above degree of anxiety (GAD-7 score 9 or above) and depression (PHQ-9 score 9 or above) as of clinical significance. Comparing between lower-middle SES with those in upper-middle and upper SES categories, there were no significant differences in anxiety, depression, and PTSS.
Many demographic groups had significantly (p<0.001) higher proportion of moderate or higher level of anxiety; e.g. students (32.9%) vs employed (12.7%), single (29.9%) vs married (11.4%); collegeeducated (12.2%) vs university-educated (28.2%) or professionals (13.5%), and 20-30 year olds (28.0%) vs 40-64 year olds (8.3%). Similarly, moderate or higher level of depression was significantly (p<0.001) associated with 20-30
year olds (23.7%) vs 40-64 year olds (5.7%), students (28.8%) vs employed (10.1%), college-educated (9.8%) vs university-educated (23.8%) or professional education (10.8%), and single (26.9%) vs married (6.7%).
Considering PTSS, the probable PTSD was present significantly (p<0.001) more proportions of students (44.9%) vs employed (26.9%), single (41.5%) vs married (24.3%); college-educated (23.2%) vs university-educated (41.9%) or professionals (26.5%), and 20-30 year olds (41.9%) vs 40-64 year olds (18.8%).
In comparison to HCW, a significantly more proportion of other individuals (those who were not HCW) in this study had probable PTSD (21.4% HCW vs 36.7% others, p<0.01). The proportions with moderate or above anxiety were significantly less for HCW (5.6% HCW vs 24.4% others, p<0.001).
Similarly, moderate and above degree of depression was significantly less in HCW (5.6% HCW vs 19.9% others, p<0.001).
Various coping strategies used by the respondents are given in table 3. Most people hoped for the best; some other frequent strategies were: remaining busy in activities, problem solving, sharing feelings, and talking to others.
We compared the association of coping strategies with mental health issues: probable PTSD, anxiety, and depression with moderate or higher severity. There was no association for probable PTSD with the reported coping strategies. However, moderate to severe anxiety was associated with: avoiding to think about the issue ( 
The study evaluated proportions of people having mental health problems, possible risk factors and the coping strategies people used during the initial phase of the COVID-19 pandemic. As evident, considerable proportions of people have anxiety, depression, and stress symptoms with probable PTSD. Similar observations have been reported in a few studies (Vindegaard and Benros, 2020) although the prevalence figures have varied widely. A systematic review reported high rates of symptoms of anxiety (6.33% to 50.9%), depression (14.6% to 48.3%), post-traumatic stress disorder (7% to 53.8%), psychological distress (34.43% to 38%), and stress (8.1% to 81.9%) in general population studies (Xiong et al., 2020) . Further variations were observed probably depending upon sample and regions. Various studies within China reported 21.3% with mild and 0.9% with severe anxiety (Cao et al., 2020); 40.4% having psychological problems and 14.4% having PTSD symptoms (Liang et al., 2020) ; and moderate-to-severe stress, anxiety and depression were noted in 8.1%, 28.8% and 16.5% respectively in different populations. In USA high level of depression (43.3%), anxiety (45.4%) and PTSD symptoms (31.8%) were reported in young adults (Liu et al., 2020) . A study in Spain reported 18.7% depressive, 21.6% anxiety and 15.8% PTSD symptoms (González-Sanguino et al., 2020 ). An Italian study observed that 32.1% had high anxiety, 41.8% high distress and 7.6% had PTSS (Casagrande et al., 2020). Regional variations are possible, probably due to cultural variations in the expression of distress, support available and also the methodology of the studies. This may be an area for future studies.
In our study, considerable proportions of HCW presented with stress symptoms, anxiety, and depression which were comparable with the findings at other places (Vindegaard and Benros, 2020 another study highlighted that HCW had higher anxiety, depression, OCD symptoms, somatisation, insomnia compared with non-medical health workers .
Compared to non-clinicians, HCW in our study had comparatively less anxiety, depression, and stress symptoms. This is probably due to various reasons, such as having more information, better preparedness and confidence in preventing the infection; however there was the contrasting point of frontline HCW having higher risk of contracting the virus (Nguyen et al., 2020) . These factors may be explored in future studies.
It has been reported that psychological distress increases following pandemics; a study in Taiwan after Severe Acute Respiratory Syndrome pandemic, found 9.2% reporting life being more pessimistic and psychiatric morbidity being 11.7% (Peng et al., 2010) . In our study the observed proportions of respondents having anxiety, depression, and PTSS are at the higher end of the reported prevalence of these disorders in the community. For illustration, recent global prevalence of anxiety disorders was 7.3% (ranging from 4.8 to 10.9%) (Baxter et al., 2013) . The point prevalence of depression when using self-reporting instruments has been reported to be 17.3% in a systematic review (Lim et al., 2018) . The point prevalence of PTSS in questionnaire-based studies has ranged from 2.9% to 39.1% (Spottswood et al., 2017) . However, it is difficult to directly compare the observed figures in this study with the reported prevalence figures of these disorders considering methodological limitations.
In summary, this pilot study suggests that the prevalence of mental health concerns is high, requires in-depth studies, and more so to address the mental health issues through proper planning and structured approaches. The mental health problems may continue to linger as the pandemic progresses and secondary stress from bereavements and economic hardships build up. There may be more varied issues like increased substance use and suicides as has been observed following disasters (Kar, 2010).
In this study, mental health problems were significantly associated with students, 20-30 year-olds, those single, and university educated. It appears that besides the general concern regarding COVID-19, these groups were particularly worried about career and job prospects. In other studies, living in urban areas, with parents, with a stable family income were protective factors. Having relatives or acquaintances infected with COVID-19 were risk factors for anxiety (Cao et al., 2020) . Another study reported that the risk factors for mental health problems were rural dwelling, female, and being at risk of contact with COVID-19 .
Having effective coping strategies for stressful situations is important as these may prevent experiences leading to stress related psychiatric disorders. Although individual vulnerability to stress and specific situations would contribute, utilising coping strategies is expected to help. It is known that people use various coping methods in crisis or disaster situations (Sharma and Kar, 2018 ) as observed in this study. The results suggested that 'hoping for the best' was the most frequent way of coping, followed by 'remaining busy'. Around one third coped through religious faith, trying to deal with the issues as they face them, sharing feelings and talking to others. Our study also suggested that avoiding thinking about the current stressful situation, being unaware of coping strategies, and struggling to cope had significant associations with anxiety and depression. Similarly, humour as a coping strategy was significantly less likely to be associated with anxiety. However, as none of the coping strategies were associated with probable PTSD or lack of it, it is difficult to reflect which ones would be supportive in dealing with PTSD.
Nonetheless, as the study results suggest, providing information about how to cope and effective coping strategies may be useful. The weight of concerns may increase as the secondary stresses set in, related to economic hardships, job losses, bereavements. There is a need to inform people about available resources and practical methods to deal and cope with these emergent issues along with the continuing stress of COVID-19.
It is well known that humanitarian crises and disasters affect the mental health of the population and these require planning and implementation of short and long term interventions. It is understandable that along with COVID-19, a major mental health crisis has started and is expected to continue globally for a period of time.
During the acute phase of the pandemic, in the background of an increased level of stress and anxiety in the society due to COVID-19, it is essential that any emergency response should consider the component of mental health crisis management (Assari and Habibzadeh, 2020) . This is relevant not only for patients showing COVID-19 symptoms, but also for their families. In the event of hospital admission, it is unlikely that family members will be allowed to meet the patients with COVID-19, which makes the stress worse.
As large numbers of people are affected by mental health concerns, interventions should address the need of the masses, rather than through clinics of usual mental health services. This is more important considering that existing mental health services may become overstretched for the clinical process of diagnosing and treating these mental health issues.
These need to be addressed through a public health approach; psychological support to the masses may be attempted through the internet. The internet as a medium of support has already been available for a long period. Accurate information-sharing, myth-busting, and up to date data on the pandemic could be easily supplied via the internet. Support such as counselling, resilience training, and psychotherapy can also be provided online. The scope and effectiveness of specific therapies such as mindfulness, cognitive behavioural therapy, bibliotherapy, etc. for this specific scenario may be considered. The key would be to have support in different languages. Information in the form of written and video material is already available, however, their usage, effectiveness, and, above all, authenticity need to be checked.
There would be a specific need for HCW, especially mental health support, resilience training, and online support. Computer-assisted resilience training in HCW appears to be of significant benefit and merits further study under pandemic conditions (Maunder et al., 2010) .
The usual limitations of online surveys apply to this study as well. The sample did not have many respondents from adolescents and elderly, school-educated, poor socio-economic status, unemployed, or employers. It may not be representative of the general population; however, it may represent people who normally have access to the internet. Larger samples may increase the accuracies of the findings; and may help to explore regional/cultural variation in the presentation; which may be considered in the future studies. There may be a larger and more varied impact on mental health, exacerbation of existing psychiatric illnesses, substance use, etc. so the findings here do not represent the potential holistic impact on mental health. As it is a self-report study people may have provided what they are comfortable with, in spite of the assurance related to the anonymity of data.
Large proportions of people in the community have anxiety, depression, and stress symptoms during the COVID-19 pandemic. The proportions may increase as the secondary stresses due to the pandemic affect the population and become more pronounced. There is a need to put strategies in place to manage the scale of mental health morbidities. Public education about coping strategies, utilisation of effective methods of coping, and resources of practical help are expected to be useful. This is likely to be a long-term process that needs to be started during and be continued following the pandemic.