Repository: dani-garcia/vaultwarden

Issue #4656: Cannot Login Using Bitwarden Mobile Native
Created: 2024-06-19T19:05:12Z
Subject of the issue

Can’t log into the new public beta of the Bitwarden Mobile native apps. Using the official bitwarden.com instance, the login works. On a Vaultwarden instance, it gives an “an error occurred” alert on all platforms that were tested. v2024.6.1 tested on iOS 18 Developer Beta 1, iOS 17.5.1 Stable, Android stable (unknown version, community-reported).
Deployment environment





Vaultwarden version: v1.30.5-55fdee3b
Web-vault version: v2024.5.1
OS/Arch: linux/x86_64
Running within a container: true (Base: Debian)
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: PostgreSQL
Database version: PostgreSQL 15.7 (Debian 15.7-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit




Install method: Docker image


Clients used: Bitwarden Mobile Native iOS & Android v2024.6.1


Reverse proxy and version: NGINX 1.18


Steps to reproduce

Open the new Bitwarden native app, set your self-hosted instance, try to log in.
Expected behaviour

The login proceeds as normal (as seen while using the official bitwarden.com instance).
Actual behaviour

“an error occurred” message shows up. The error is not caused by the credentials being incorrect, nor by MFA being enabled.

Duplicate issue #4710: [Bug] Login issue with new Bitwarden iOS native app
Created: 2024-07-06T21:08:31Z
Subject of the issue

Bitwarden is phasing out the current Xamarin/MAUI mobile clients and replacing it with native Swift / Kotlin apps. The new iOS app (TestFlight link) fails to log in and errors out.
Deployment environment (Generated via diagnostics page)

Vaultwarden version: v1.30.5
Web-vault version: v2024.1.2b
OS/Arch: linux/aarch64
Running within a container: true (Base: Debian)
Environment settings overridden: false
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.44.0
Clients used:
Reverse proxy and version:
Other relevant information: Deployed using  hassio-addons/addon-bitwarden as a Home Assistant OS add-on

Config (Generated via diagnostics page)
Show Running Config
Environment settings which are overridden:
{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "/data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "/data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "****************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**************",
  "domain_origin": "*****://**************",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "/data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Cuza's Vaultwarden",
  "invitations_allowed": false,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "debug",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": false,
  "password_iterations": 100000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "/data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "/data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "*********************",
  "smtp_from_name": "VaultWarden",
  "smtp_host": "**************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "*********************",
  "templates_folder": "/data/templates",
  "tmp_folder": "/data/tmp",
  "trash_auto_delete_days": 15,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": "83758",
  "yubico_secret_key": "***",
  "yubico_server": null
}






vaultwarden version:




Install method:


Clients used: 


Reverse proxy and version: 


MySQL/MariaDB or PostgreSQL version: 


Other relevant details:


Steps to reproduce
Use the TestFlight version of the iOS app

Expected behaviour
Log in and see vault items

Actual behavior
Error in login

Troubleshooting data

Closing comment (2024-07-06T21:11:41Z): closing it as it duplicates #4656