# I use Claude in Amazon Bedrock. Who do I contact for customer support inquiries?

_Last updated: 2026-03-16T21:17:13Z_

[Contact AWS Support](https://aws.amazon.com/contact-us/) for Claude in Amazon Bedrock support inquiries or reach out to your AWS account manager. For community-based support, visit [AWS re:Post](https://repost.aws/).

## How can I get a refund for my usage through Amazon Bedrock?

If you're using Claude through AWS Bedrock, your usage is non-refundable. If you are a customer with a private offer and direct contract with Anthropic for your Bedrock usage, you can reach out to your Anthropic relationship manager for additional assistance.

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> **Note:** For Japanese Customers using Bedrock,* *Anthropic will register for Japanese Consumption Tax once it becomes a Japanese Consumption Taxpayer by exceeding the legal thresholds (at the earliest as of FY2026).

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