sentence
stringlengths
2
568
label
class label
3 classes
idx
int32
0
5.71k
dot's objective in setting this rule should be to eliminate all bumping, not merely achieve some reduction.
1unverifiable
0
regardless of how many caveats an airline might state in its contract terms, passengers neither want nor deserve a ticket for an oversold seat.
1unverifiable
1
bumping is a purely economic device that treats passengers as economic units devoid of humanity, like so many other aspects of airline behavior.
1unverifiable
2
"from that objective, it follows that there should be no cap on compensation and that the financial penalty to the airline should be strong enough to prevent bumping, not just keep it at some arbitrarily ""acceptable"" level."
1unverifiable
3
the 100% of the total ticket price for expected arrival within 2 hours later is reasonable.
1unverifiable
4
compensation for a longer delay should be the greater of 200% of the total ticket cost or the passenger's demonstrable out-of-pocket costs resulting from the delay including any higher priced air ticket from the same or another carrier at the same class, and lodging, meals and incidentals at average prevailing prices in that metro area, and with the obligation on the passenger to minimize those costs by arranging, with good faith help from the airline, an alternate flight or other means to get him or her to the destination as soon as reasonably practical.
1unverifiable
5
i strongly support cash compensation for bumping passengers with zero-price tickets, e.g., those from frequent-flier programs.
1unverifiable
6
dot's proposed rule using the lowest fare ticket would encourage airlines to bump those with zero-price tickets first,
1unverifiable
7
since that cost would be lowest.
1unverifiable
8
as long as they continue to offer tickets for miles, airlines should not be encouraged to treat passengers using those tickets as second-class when it comes to bumping.
1unverifiable
9
the growing scarcity of actual seats for miles -- something that cries out for regulatory intervention -- is bad enough.
1unverifiable
10
the proposals are certainly reasonable and should also be extended to include on-line booking services
1unverifiable
11
since that could be a potential loophole for the airlines not to comply.
1unverifiable
12
there is another growing problem that needs to be addressed, limitation on in-flight sales and solicitation.
1unverifiable
13
one us carrier has mastered this art.
1unverifiable
14
flight attendants are on the intercom from take-off to landing selling everything from mastercards to sandwiches.
1unverifiable
15
i boarded usa in miami in march
0experiential
16
and it was the coldest airplance i've ever seen.
0experiential
17
moments later when the lady across the aisle asked for a blanket for her and her young child she was told they had no complimentary ones but could sell her two!
0experiential
18
there is no question in my mind the reason the plane was so cold was to generate blanket sales.
0experiential
19
this is just wrong.
1unverifiable
20
what many people who are supporting a ban are forgetting is if someone has such a severe peanut allergy that a reaction occurs when breathing or touching something else that has been contaminated , then *all* aircrafts that have ever had peanuts aboard are contaminated.
1unverifiable
21
banning future peanuts doesn't change that cross-contamination is already in place and it's already a life-threatening environment.
2non-experiential
22
not feasible.
1unverifiable
23
but i do not expect the world to change for me.
1unverifiable
24
i adjust to the world;
0experiential
25
"if i think there's a chance that i will be exposed to my food ""poison, i don't go there."
0experiential
26
it's inconvenient and sometimes a hardship for me,
1unverifiable
27
but i'm the one with the allergy.
0experiential
28
unfortunately, there are no guarantees in this world.
1unverifiable
29
probably.
1unverifiable
30
the problem is that banning peanuts alone won't make life on a plane safer;
1unverifiable
31
and, frankly, those who don't have or know anyone who has life-threatening allergies have no idea how easily cross-contamination can occur.
1unverifiable
32
as someone with such an allergy,
0experiential
33
there's no way i would place my trust for my life on strangers to take precautions for my allergy.
1unverifiable
34
banning isn't a real solution; finding a cure is.
1unverifiable
35
it is unfortunate that the airlines have forced the government to step and and set limits by holding passengers hostage on the tarmac and treating them like items to be shipped and not people.
1unverifiable
36
everyone is inconvenienced by flight delays, including the airline, the travelers and the airport.
1unverifiable
37
consideration is what is needed here,
1unverifiable
38
and the airlines have proven that they cannot be considerate to the travelers without a rule.
1unverifiable
39
consequently, i believe a federal limit is necessary,
1unverifiable
40
however i believe there are multiple factors that should be considered.
1unverifiable
41
for instance, if a plane with 100 people on it has only 2 operating bathrooms, perhaps the timeframe should be shorter than a plane with more bathrooms in operation.
1unverifiable
42
further, i would think the delay for a smaller plane that provides passengers with so little headroom that they cannot stand up without bending their heads should be less than 3 hours.
1unverifiable
43
the facilities on the plane could also be a factor .
1unverifiable
44
however, if the airport is open and the airline does not intend to provide travelers with food, it is appropriate for the airline to let travelers off the plane so they can get food if the wait is long.
1unverifiable
45
i see the reason for letting travelers deplane as being to allow them to obtain what they need and cannot get if they are held on the plane.
1unverifiable
46
the only reason the airlines do not want to publish their plans in their respective contracts of carriage is because people may attempt to sue them if they fail to comply with those plans.
2non-experiential
47
not that i believe people should sue at the drop of a hat,
1unverifiable
48
but i do believe the travelers should have that as an option if the airline acts in an egregious manner.
1unverifiable
49
thus, i believe airlines should be required to include their plans in their contracts of carriage.
1unverifiable
50
i believe that airports should have tarmac contingency plans.
1unverifiable
51
perhaps if both the airlines and the airports were required to have plans, the back and forth would lead to better coordination.
1unverifiable
52
throughout all, i believe the airlines should inform their travelers about the situation regularly.
1unverifiable
53
one reason for traveler angst in these situations is due to the lack of information.
1unverifiable
54
setting traveler expectations is good.
1unverifiable
55
however, airlines also must realize that sometimes the best decision is to let the travelers get off the plane and make other travel arrangements.
1unverifiable
56
"i wholeheartedly agree with the idea that airlines should be required to provide travelers with a full-fare"" price."
1unverifiable
57
this would allow travelers to compare prices between carriers and make better decisions.
1unverifiable
58
a good alternative would be to allow an individual to choose what options they will use and provide an all-in price that includes those options .
1unverifiable
59
"this would allow travelers to determine what the ""all-in"" price includes, but would still allow the traveler to compare apples to apples when determining which airline to travel with."
1unverifiable
60
all carriers that operate in the us should be required to display all-in fares for all flights that either begin or end in the us.
1unverifiable
61
one result i could see here would be that an airline may allow one checked bag, but the size of the bag may be smaller for some carriers than others - and the charge for oversized bags may be more.
1unverifiable
62
oversized bags may be something one doesn't think about until one gets to the airport and then finds out the bag is too big.
1unverifiable
63
consequently, it might be good for a more prominent display of requirements on the traveler - e.g., bag size and weight.
1unverifiable
64
"as to ""code share"" price display - as a traveler, i want to know what i am paying and what the restrictions on me would be."
1unverifiable
65
i think, however, that it is important for me, the traveler, to know if the subcontractor has more restrictive luggage requirements that could cause me to need to pay additional fees.
1unverifiable
66
i believe people want to know about the fees and restrictions when they arrange for travel.
1unverifiable
67
i'm not sure it is necessary to advertise changes in fees or restrictions.
1unverifiable
68
instead, i believe the fees or restrictions should not change for a passenger that has bought his or her ticket.
1unverifiable
69
the contract between the airline and traveler is set when the ticket is purchased
2non-experiential
70
if that contract allows the airline to change restrictions , the airline should be required to inform affected passengers that have already purchased tickets.
1unverifiable
71
i think it is terrific that dot is, based on its experience with customer service plans, setting minimum requirements.
1unverifiable
72
all of the requirements listed seem reasonable.
1unverifiable
73
i would not want to fly with an airline that did not do those things.
1unverifiable
74
with respect to the listed additional standards, i think it is important to note that if a bag is not delivered within 2 hours after the passenger landed on the first leg of a round-trip flight - it could be problematic.
1unverifiable
75
whereas if it were delivered that late on the second leg of a round trip and the carrier later delivers it to the traveler's home it may not be such a big deal.
1unverifiable
76
similarly, if the round-trip flight is over a long weekend, it is more important for the bag to catch up with the traveler quickly,
1unverifiable
77
but if the round-trip is over a two week period in one place and the airline delivers the bag to the traveler within a day it may not be as big a deal.
1unverifiable
78
refunds for bag fees on lost bags seems appropriate.
1unverifiable
79
i also believe carriers should reimburse travelers for lost bags.
1unverifiable
80
if the carrier fails to deliver a bag on-time, that also should be reimbursed -
1unverifiable
81
"however i believe the definition of ""on time"" could be flexible."
1unverifiable
82
it is important to carriers to publish on-time performance.
1unverifiable
83
this is an important statistic used by some travelers to make choices about the carriers they wish to fly with.
1unverifiable
84
also, the requirement to publish these statistics makes the carriers pay more attention to their achievements both individually and as compared to other carriers.
1unverifiable
85
i have a peanut allergy and do not fly on airplanes very often.
0experiential
86
however, my husband and i took a trip that required flying for travel
0experiential
87
and i was very worried about the peanuts.
1unverifiable
88
i took over-the-counter medicine to prevent a reaction and was very careful during the trip.
0experiential
89
i can be as careful as i need to be,
1unverifiable
90
but i can't help what the people around me eat.
2non-experiential
91
i think that the two best ideas are banning nuts from all flights, or having nut-free flights available .
1unverifiable
92
when discussing an epinephrine auto-injector, i feel there should be one on the plane as part of the medical equipment, but should only be used in an emergency situation.
1unverifiable
93
my doctor to me that if i use the epi pen, i have a few minutes to get to a hospital so they can regulate the epinephrine that's just been injected into my body.
0experiential
94
this advice has caused me not to use the epi pen when i know that i can't get to a hospital in a short amount of time.
0experiential
95
to me foods items, like a nut crusted chicken and rice dish will not bother me the way peanuts will.
1unverifiable
96
peanut butter provides the same reaction,
2non-experiential
97
"so peanut butter crackers would be out"" with a nut-free ban."
2non-experiential
98
products containing peanut oil are a different matter.
2non-experiential
99