Benjamin S.
Director of Customer Support at Glytec
Customer Support at Glytec
Update -even during Covid, I'm still open to new volunteer opportunities - especially in education, youth programming (I <3 Scratch) and robotics, and mutual support for those of us dealing with chronic medical conditions.
Glytec
https://www.linkedin.com/company/glytec-llc
Director of Customer Support
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Glytec
https://www.linkedin.com/company/glytec-llc
Integration Engineer
Greater Boston Area
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Epic
https://www.linkedin.com/company/epic1979
Technical Services Engineer
As a TS, I provided ‘all tier’ support for scheduling (Cadence), Referrals, Provider (SER), and kiosk (Welcome) applications at regional, safety net, and destination medical centers. My specialties included schedule optimization, dental workflow integrations, and appointment requests/follow-up visits. I also co-founded our monthly team newsletter and mentored multiple new hires.

Accomplishments:
-Designed & developed “minimum gap” search logic for dental scheduling needs
-Led knowledge management, documentation, and mentoring programs for Cadence TS
-Ran multiple large, complex, and expedited Welcome kiosk & tablet installations and customizations
Verona, Wisconsin
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BadgerBOTS Robotics Corporation
Executive Director
I left graduate school to form my volunteer work into a job – running a small nonprofit that did robotics and programming with kids. I was the first employee of BadgerBOTS, doing everything from curriculum design and instruction to carpet installation and IT.

Accomplishments:
- Forged partnerships with community organizations, including Boys & Girls Clubs and the Girl Scouts
- Created & ran after school robotics club program for half of Madison’s community centers 
- Managed budget, grant writing, registration system, and bookkeeping
- Developed materials and activities for six different summer programs
Madison, Wisconsin Area
FIRST
https://www.linkedin.com/company/first_2
FIRST LEGO League Operation Partner for the State of Wisconsin
BadgerBOTS became the FIRST LEGO League (FLL) affiliate within months of its founding. While serving as ED for our Madison-area nonprofit, I was also managing FLL for the whole state.

Accomplishments:
- Secured sponsorships and managed budget for entire Wisconsin program 
- Coordinated statewide tournaments for Wisconsin’s FIRST LEGO League
Madison, Wisconsin Area
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University of Wisconsin-Madison
https://www.linkedin.com/company/uwmadison
Photonics Research Assistant - Engine Research Center
- Designed & built fiber lasers for use in high speed, high temperature spectroscopy instruments
- Served as point-person and troubleshooter for lab electronics and power requirements
Madison, Wisconsin Area
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ASML
https://www.linkedin.com/company/asml
Electrical Layout Engineer
- Designed, tested, and documented power electronics PCBs for VLSI photolithography tools 
- Led team effort to update machine tool cabling to meet industry regulations
https://media-exp1.licdn.com/dms/image/C560BAQGssQfw50QsaQ/company-logo_100_100/0/1519855871260?e=1655942400&v=beta&t=2YveX4sXLQlzx1Kbulx3J1d2ltiGlVZzTvpPmcO6NDY
Stern College
Adjunct Instructor
Greater New York City Area
Electrical and Electronics Engineering
Master of Science (M.S.)
University of Wisconsin-Madison
https://www.linkedin.com/school/uwmadison/
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Electrical and Electronics Engineering
Bachelor of Science - BS
Brown University
https://www.linkedin.com/school/brown-university/
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Education
The Clubhouse Network
https://www.linkedin.com/company/clubhouse-network
Mentor
https://media-exp1.licdn.com/dms/image/C510BAQGAKDmxmh7Mpw/company-logo_100_100/0/1519873685004?e=1655942400&v=beta&t=ttZdls0ObSULHM6WeOU9bzIF8UTIiHPrrx7iZNDNA5s
Food For Free Committee, Inc.
https://www.linkedin.com/company/food-for-free
Family Meals Maker
https://media-exp1.licdn.com/dms/image/C4E0BAQEC4-gjb_3vhA/company-logo_100_100/0/1555007749078?e=1655942400&v=beta&t=1PtgnRMLqob195XOMzALqtrmYfhJf4WHutB_ZESSV-c
Education
Cambridge Public Library
https://www.linkedin.com/company/cambridge-public-library
Instructor
Education
Sherman Middle School
Tutor, Maker Club Helper
Education
Vera Court Neighborhood Center
RISE Program Tutor
Everyone should volunteer at Vera Court
826 NYC
https://www.linkedin.com/company/826-nyc
Tutor
Cadence Administrator
Epic
Prelude Administrator
Epic
Referrals Administrator
Epic
Welcome Administrator
Epic
https://www.linkedin.com/in/caseysteigertracy
Casey Tracy
Vice President of Customer Management at Glytec
Boston, MA
https://www.linkedin.com/in/erin-hendrick-5752885
Erin Hendrick
Realtor- The Baker Team at Keller Williams Chestnut Hill
Newton Highlands, MA
https://www.linkedin.com/in/kathryn-brady-776500121
Kathryn Brady
Technical Support and Operations Management Professional
Greenville-Spartanburg-Anderson, South Carolina Area
https://www.linkedin.com/in/netsec4u
Robert Eder
Sr. SQL DBA at Glytec
Lexington, SC
https://www.linkedin.com/in/maria-membrino-7b9b096
Maria Membrino
Director of Integration Engineering at Glytec
Acton, MA
https://www.linkedin.com/in/radams2011
Robert Adams, Jr.
Data Logistics | Integration Engineer | Team Leader
Elmira, NY
https://www.linkedin.com/in/tim-o-smith-29182465
Tim O Smith
Infrastructure Engineer at Glytec
Greenville, SC
https://www.linkedin.com/in/courtney-ergott-mha-12785383
Courtney Ergott, MHA
ED Pulsecheck Application Analyst at Arnot Health
Elmira-Corning Area
https://www.linkedin.com/in/madisonravo
Madison Ravo
Regional Sales Executive at Glytec
Greater Boston
https://www.linkedin.com/in/alexandraanderson
Alexandra Anderson
VP, Head of Specialty Markets & Growth @ New Directions Behavioral Health
Boston, MA
https://www.linkedin.com/in/jarnot
Kevin Jarnot
Chief Information Officer at Uptime Institute
Greater Boston
https://www.linkedin.com/in/amyzmolek
Amy Zmolek
E-Commerce Sales | All Things Amazon
Seattle, WA
https://www.linkedin.com/in/jake-berlin-b857b45
Jake Berlin
Commercializing and scaling climate tech
New York, NY
https://www.linkedin.com/in/lauren-underwood-p-e-9a84b244
Lauren Underwood, P.E.
Project Manager at Environmental Partners
Quincy, MA
https://www.linkedin.com/in/carolyn-monachelli-63872741
Carolyn Monachelli
Receptionist/Administrative Assistant at United Methodist Homes
Stratford, CT
https://www.linkedin.com/in/joanna-jenkins-2679114a
Joanna Jenkins
Art and Education professional
Conklin, NY
https://www.linkedin.com/in/shammahkitiibwa
Shammah Kitiibwa
Information Security Analyst at Point32Health
Canton, MA
https://www.linkedin.com/in/myrna-jean-charles-b297381b
Myrna Jean-Charles
Broker at Weichert Realtors, Blueprint Brokers LLC
Medford, MA
https://www.linkedin.com/in/vphrprofessional
Rick Horne
Human Resources Executive in Behavioral Healthcare and Pharmaceuticals.
United States
https://www.linkedin.com/in/jennifer-moody-529b5a130
Jennifer Moody
State University of New York College at Brockport
Sweet Valley, PA
We are growing our clinical team.
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Liked by Benjamin S.
With Glytec, we're bringing innovation to the point of care for people living with diabetes: https://go.roche.com/ih7dx  Our collaborative…
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Liked by Benjamin S.
Big news from Glytec  today! We have just announced our strategic digital health partnership with Roche Diagnostics USA further bringing glycemic…
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Liked by Benjamin S.
Benjamin S.
https://uk.linkedin.com/in/benjamins1511
BSc, M.A., MSc
United Kingdom
Benjamin S.
https://ca.linkedin.com/in/benjamin-s-15737687
Consultant en Cyber Sécurité at KPMG Canada
Montreal, QC
Benjamin S.....
https://de.linkedin.com/in/benjamin-s-22787491
Senior Vice President Finance & Controlling
Greater Munich Metropolitan Area
Benjamin S.
https://at.linkedin.com/in/benjamin-s-60a601107
Business development || Blockchain
Austria
benjamin S.
https://fr.linkedin.com/in/benjamin-s-815a8964
Directeur réseau chez MARC Dorcel S.A.
Greater Rennes Metropolitan Area