A. Katrina Belda
Sales & Customer Success at Winnie
My background is in early stage startups working on teams of 0-50 often being an early hire within the dept. I have strong skills in operations, customer support, acct. mgmt, events planning/production, as well as almost anything customer facing. I plug holes and provide operational/administrative support where you need it most. I am great online or on the ground. I have a knack for logistics and coordinating many moving parts at once. I am a creative at heart, love developing products and exploring new ideas. I work well with people at all levels of profession. I am compassionate, conscious, empathetic, and outgoing. I love to make a difference and give back.
Winnie
https://www.linkedin.com/company/winnie
Sales & Customer Success
San Francisco Bay Area
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Sounds Bazaar
Project Manager, Co-founder
Sounds Bazaar is a special events production & consulting company based in San Francisco specializing in both public and private events, with new focus on Cannabis Events.  

notable events: 
• 420 Hippie Hill Festival, San Francisco 2017-Present (annual event)
• Haight Ashbury Street Fair San Francisco 2019 - Present (annual event)
• Gumball 3000 Rally San Francisco stop, 2015
• Haight St. Music & Merchants Street Festival, 2014
San Francisco Bay Area
Enclosed
https://www.linkedin.com/company/enclosed
Marketing / Customer Experience Manager
A subscription based gift giving service to spice up your life.
San Francisco Bay Area
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Alchemist Accelerator
https://www.linkedin.com/company/alchemist-accelerator
Program Coordinator
Platinum-rated Accelerator Program dedicated to enterprise businesses.
San Francisco Bay Area
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HandUp
https://www.linkedin.com/company/handup
Customer Success
HandUp’s charitable giving platform provides nonprofits and donors in the community with a new, simple, and direct way to make an impact on poverty.
San Francisco Bay Area
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Postmates
https://www.linkedin.com/company/postmates
Lead Operations Expert
Early days, Ops lead. Helped grow team from 5 to 70+ associates and from 2 to 10 cities. Worked with engineers on back end ops tool development (ui/ux) for efficient order processing.
San Francisco Bay Area
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LiveCareer
https://www.linkedin.com/company/livecareer
Product Marketing Associate
• Collaborate with product managers to manage multiple development projects simultaneously. 
• Improve product functionality for customer interface by creating specifications documents for AB and Multivariate Testing. 
• Produce product requirements documents for new features, processes, and products including front-end UI/UX, design mock-ups, and back end functionality specifications. 
• Optimize site and product features to increase conversion rates for user subscriptions. 
• Assess customer complaints to identify issues/bugs in products and make sure efforts are made to fix issues. 
• Design and create specifications for adding new features to internal administration and product tools.
San Francisco Bay Area
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LiveCareer
https://www.linkedin.com/company/livecareer
Customer Service Specialist
• Analyzed and improved quality of service by effectively managing a high-volume of inbound and outbound customer calls, emails, and chats. 
• Addressed and resolved customer product complaints, identifying viable solutions to maintain accounts. 
• Defused volatile customer situations calmly and courteously.
• Trained, oriented, and assessed new team of customer service representatives during overseas expansion of customer service.
San Francisco Bay Area
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Entrepreneurship
Bachelor of Science - BS
University of San Francisco
https://www.linkedin.com/school/university-of-san-francisco/
Minor in Sociology
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Poverty Alleviation
Gawad Kalinga Community Development Foundation
https://www.linkedin.com/company/gawad-kalinga-community-development-foundation
Volunteer
Gawad Kalinga is a social enterprise that works to lift whole communities out of poverty by building homes, creating solidarity and providing economic opportunity. Gawad finds areas that are densely populated with informal settlers, gets control of the land, and rebuilds the community, together. 

I helped build homes for families in the metro manila area and contributed to turning what was once a large population of informal settlers into what is It is now a flourishing village of people living comfortably in real homes.
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Social Services
John F. Kennedy High School
Volunteer - Kids Cheering Kids Club
Member of Kids Cheering Kids Club where we went to the local family homeless shelter once a week to spend time with the children, doing activities and playing games, while their parents attended important workshops.
Hubspot Sales Software Certified
HubSpot
Psychological First Aid
San Francisco VOAD (Volunteer Organizations Active in Disasters)
https://www.linkedin.com/in/disneypetit
Diz Petit, MBA
Founder & CEO of LiquiDonate, Time Magazine Best Invention Winner, Ex-Postmates/Uber
San Francisco, CA
https://www.linkedin.com/in/ambervandy
Amber VandeKerkhoff
Product Manager at Winnie
Ridgefield, CT
https://www.linkedin.com/in/trinwin
Trinity Nguyen
 Software Engineer @Apple | Prev. at Tesla, Roku, Vidbase
San Francisco Bay Area
https://www.linkedin.com/in/smausk
Sara Mauskopf
Winnie: daycare, preschool and more
San Francisco, CA
https://www.linkedin.com/in/florenceyeun
Florence Yeun
VP of Engineering at Winnie
San Francisco, CA
https://www.linkedin.com/in/pianpiancarolynxu
Pianpian Xu Guthrie
Founder and CEO at Amotions, Inc.
San Francisco Bay Area
https://www.linkedin.com/in/annekate
Anne K. Halsall
Co-founder & CPO at Winnie
San Francisco, CA
https://www.linkedin.com/in/chiangong
Chian Gong
Partner at Reach Capital
San Francisco, CA
https://www.linkedin.com/in/cristin-bacigalupo
Cristin Bacigalupo
Connecting Early Education Providers and Families
Washington, DC
https://www.linkedin.com/in/zoe-tsang-81b8b31a3
Zoe Tsang
WinnieSalesperson
Houston, TX
https://www.linkedin.com/in/jenny-abramson-bb75297
Jenny Abramson
Founder & Managing Partner at Rethink Impact, LP
Washington DC-Baltimore Area
https://www.linkedin.com/in/lkeude96
Eude Lesperance
Lead Software Engineer (Mobile) at Winnie
San Francisco Bay Area
https://www.linkedin.com/in/carol-ann-sherman-400117
Carol Ann Sherman
Regional Account Executive : experience in the 4 pillars of media: digital, social, print and direct mail
Reno, NV
https://www.linkedin.com/in/ericrichardson97
Eric Richardson
Senior Engineering Director at WillowTree
Durham, NC
https://www.linkedin.com/in/kimpham617
Kim P.
Co-founder of Omsom | Forbes 30 Under 30 | We're hiring!
Brooklyn, NY
https://www.linkedin.com/in/joejlam
Joseph J. Lam
On a mission to help people connect deeply with their parents | CEO @ Parents Are Human ❤️
San Francisco, CA
https://www.linkedin.com/in/elisefajen
Elise Fajen
Enterprise Customer Success Manager and People Person
Portland, OR
https://www.linkedin.com/in/omarhernandez27
Omar Hernandez
How can I help your business succeed?
Chicago, IL
https://www.linkedin.com/in/matt-alegria-30937645
Matt Alegria
Senior Customer Success Manager at Groove, Organizational Psychology M.S.
San Diego, CA
https://www.linkedin.com/in/amanda-damiano-8806b498
Amanda Damiano
Project Manager at IBM - Hybrid Cloud Services
Raleigh-Durham-Chapel Hill Area
With Abodu Quickship, we're delivering permanent units of housing faster than anyone. Whether you're looking for more space for your family, or to…
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Liked by A. Katrina Belda
If you are NOT HIRING WOMEN with gaps on their resumes due to CHILD CARING, then probably there is a GAP in your thinking & not on their…
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Shared by A. Katrina Belda
January is almost over. I haven't adopted any life changing habits. I haven't started training for a marathon. I haven't launched a podcast or…
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Liked by A. Katrina Belda
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Digital Marketing
https://www.linkedin.com/groups/62352
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Childcare Owners, Directors & Administrators
https://www.linkedin.com/groups/2824431
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The Customer Success Forum
https://www.linkedin.com/groups/1913401
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Customer Success
https://www.linkedin.com/groups/1805358
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Sales Playbook!
https://www.linkedin.com/groups/1832739
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USF Entrepreneur Network
https://www.linkedin.com/groups/2158266
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University of San Francisco (USF)
https://www.linkedin.com/groups/65531
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Sales Best Practices (english version of Bonnes Pratiques Commerciales & Buenas Prácticas de Ventas)
https://www.linkedin.com/groups/35771
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Filipinx in Tech
https://www.linkedin.com/groups/12317845