aaqib tariq
Information Technology Help Desk at NYCDOE via Nagarro
1x aws certified | 3x azure certified | google support certified | comptia a+ | python | identity access managment | data analytics apprentice coop
multi cloud certified college graduate b.s . computer science currently currently working aws azure cloud certification . completed several project using java python oop . created different mobile apps android studio using flutter firebase . experience ticketing system ( servicenow ) , identity access management ( iam ) , active directory , troubleshoot different hardware/software/ network issue . self-driven absorbs material quickly . brings positive attitude environment , challenge , team . reliable motivated expand technical skillset . progress certification : aws solution architect , azure security engineer interest : cloud architect , cloud computing , cloud security , cloud research , identity access control management , security compliance , data analytics .
NYCDOE via Nagarro
Information Technology Help Desk
• Handle everyday 50+ DOE help desk calls in 8 hours shift, monitor and resolve all assigned tickets.

• Answer phones and enter client service issues into the ticketing systems while working with the client on
the phone to resolve their hardware/software /network problems or escalate to a Senior Support Analyst
for further resolution.

• Documenting and communicating all work as it is completed to keep clients and co-workers updated.
New York City Metropolitan Area
NPower (nonprofit)
https://www.linkedin.com/company/npowertechnologytraining
Information Technology Apprentice
23 week instructional program designed to launch tech careers through hands on training, internships and microwork projects. The program is centered on CompTIA’s ITF+ , A+ & Google IT Support certifications. 
   • Hardware: Components and devices including printers, computers, laptops and routers   
   • Software: Troubleshoot PC and mobile device issues including application security support 
   • Windows Operating Systems: Install and support Windows OS  
   • Networking: Familiar with TCP/IP, WIFI and SOHO 
   • Security: Identify and protect against vulnerabilities for devices and their network connections  
   • Mobile Devices: Configure laptops and other mobile devices
Brooklyn, New York, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQH2X0T1KjRozg/company-logo_100_100/0/1646167287200?e=1655942400&v=beta&t=Ch2UOE6MRfv2Sk4c_JTRftT4v9L5bnEtJrH-u4GQogo
Uber
https://www.linkedin.com/company/uber-com
Rideshare Driver
• Ensured that customers arrived safely and timely to their destination while creating customer satisfaction
• Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety
• Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied
• Accomplished over more than 1000 safe and successful trips with 5 star rating in the period of 7 months
New York, New York
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AK Convenience II
Manager
• Assisted 30-60 customers during each 6-hour shift while handled more than $3,000 in daily cash and  credit card transactions.
• Performed monthly inventory on merchandise valued at $20,000 by identifying replenishment, damage
• Maintained inventory, banking and cash transactions, ordering and stocking merchandise
• Planned and prepared work schedules; and kept detailed records of employees' work hours
• Reviewed daily sales and expense data to enhance net profit
Greater New York City Area
Data Analytics
COOP Apprentice
https://www.linkedin.com/school/coopapprentice/
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Computer Science
Bachelor of Science - BS
City University of New York-Brooklyn College
https://www.linkedin.com/school/brooklyn-college/
https://media-exp1.licdn.com/dms/image/C4D0BAQHl0bNMGbQUow/company-logo_100_100/0/1625145436087?e=1655942400&v=beta&t=WX2JzmjocohvQSxC5sYoLE5SxSnBPxvIgmnxWoYCp5I
Cum Laude
-
Dean's list
-
Xi Kappa Chapter
Phi Theta Kappa Honor Society
Analysis of Algorithms
CISC 3220
Computer and Ethics
CISC 2820W
Data Structure
CISC 3130
Database
CISC 3810
System and network administration
CISC 4331
Calculus II
MATH 1600
https://www.credly.com/badges/3248ad8c-1c3a-485d-8bbd-fda19385e023/public_url
SC 300 - Identity and Access Administrator Associate
www.credly.com
Microsoft
https://www.credly.com/badges/5faea570-d94a-4e43-ab25-ee53395b7261/public_url
Microsoft Certified: Azure Fundamentals
www.credly.com
Microsoft
https://www.coursera.org/account/accomplishments/specialization/certificate/PYYBY7V3AHPP
Google IT Support Specialization
PYYBY7V3AHPP
www.coursera.org
Coursera
https://www.credly.com/badges/cabc3356-7529-4178-99cd-97d793199168/public_url
CompTIA IT Fundamentals+
www.credly.com
CompTIA
Entrepreneurship
Cisco Networking Academy
https://www.credly.com/badges/d59dfb40-37c6-4406-bcfa-0b7707fca339/public_url
CompTIA A+
www.credly.com
CompTIA
https://www.credly.com/badges/e5583e2b-98fe-4cfa-b0ca-6a79944196f9?source=linked_in_profile
AWS Certified Cloud Practitioner
www.credly.com
Amazon Web Services (AWS)
https://www.credly.com/badges/1f11e212-4d78-42cb-a565-f35c04e7a18e/public_url
SC 900 - Security, Compliance, and Identity Fundamentals,
www.credly.com
Microsoft
https://www.linkedin.com/in/ashley-mcclary
Ashley McClary
Data Analysis Apprentice at COOP
Brooklyn, NY
https://www.linkedin.com/in/david-liang135
David Liang
Bachelor's degree at Stony Brook University
Brooklyn, NY
https://www.linkedin.com/in/dantemunno
Dante Munno
Hunter College graduate (class of ‘21)
Brooklyn, NY
https://www.linkedin.com/in/padillaj517
Jasmine P.
Certified Google Data Analytics Professional
New York City Metropolitan Area
https://www.linkedin.com/in/shahzad-ahmad-khan
Shahzad Ahmad K.
Current Npower Student and Tech Enthusiast Seeking Career Activities
Brooklyn, NY
https://www.linkedin.com/in/ashraf-sheikh-81y
Ashraf Sheikh
Technical Specialist
New York City Metropolitan Area
https://www.linkedin.com/in/warisha-warraich-b628831a2
WARISHA Warraich
Student at City University of New York-Brooklyn College
New York City Metropolitan Area
https://www.linkedin.com/in/corey-hashimoto
Corey Hashimoto
Recruiting and Admissions Manager | Devoted to customer retention and sharpening operational processes that help make an impact
Oakland, CA
https://www.linkedin.com/in/somia-babar-
Somia Babar
Engineer at Tabush Group
Brooklyn, NY
https://in.linkedin.com/in/akanksha-awari22
Akanksha Awari
Interior Designer
Pune
https://www.linkedin.com/in/michaelklimowicz94
Michael Klimowicz
Systems Technician at Luna Park | Information Technology Trainee at NPower
United States
https://www.linkedin.com/in/donovin-innocent
Donovin Innocent
Salesforce and DocuSign Developer | Certified Salesforce Administrator
Rahway, NJ
https://www.linkedin.com/in/erik-fu
Erik F.
Information Technology Support at New York Hall of Science
Great Neck, NY
https://in.linkedin.com/in/nitin-raut-11424997
Nitin Raut
Senior Consultant at Capgemini
Thane
https://www.linkedin.com/in/shaukat-khan-703081126
Shaukat Khan
Computer Science Major
Brooklyn, NY
https://www.linkedin.com/in/eliecel-fermin-8b20b2211
Eliecel Fermin
IT Technician at INDOTRONIX
New York, NY
https://www.linkedin.com/in/jordan-kpatchavi
Jordan Kpatchavi
IT Support
Brooklyn, NY
https://www.linkedin.com/in/dallas-nelson-719a47167
Dallas Nelson
Operations and Logistics Manager at Rx Return Services
Greater Tampa Bay Area
Aaqib Tariq
https://pk.linkedin.com/in/aaqib-tariq-5203881b5
Student at University of the Punjab
Lahore
Aaqib Tariq
https://uk.linkedin.com/in/aaqib-tariq-227604113
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United Kingdom
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AWS4All
https://www.linkedin.com/groups/12628512
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Cloud Data Analytics Group
https://www.linkedin.com/groups/24619
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Azure Developers
https://www.linkedin.com/groups/1731317
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AWS Cloud Computing (For Interested Parties & Users)
https://www.linkedin.com/groups/4658452
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
Microsoft Azure & Microsoft Cloud
https://www.linkedin.com/groups/1120997
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Microsoft Azure Monitor & Security for Hybrid IT
https://www.linkedin.com/groups/13517115
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
Microsoft Security Community
https://www.linkedin.com/groups/13640774
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Business Intelligence, Analytics & Data Visualization (Moderated)
https://www.linkedin.com/groups/40057
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Public Cloud: AWS, Azure, GCP, IBM, Alibaba, OCI
https://www.linkedin.com/groups/8789146
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Data Analytics Study Group - LinkedIn Learning
https://www.linkedin.com/groups/12272422
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Big Data, Analytics, Business Intelligence & Visualization Experts Community
https://www.linkedin.com/groups/23006
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Big Data and Analytics
https://www.linkedin.com/groups/4332669