A. Nicole Brewer, MLS
Customer Service Supervisor at Kansas City Public Library
Customer Service Supervisor at Kansas City Public Library
Customer Services Supervisor for the evenings and weekends at the Kansas City Public Library. Graduated December 2018 from Emporia State University with a Master's degree in Library Science. AmeriCorps alum.

I love to crochet and am constantly trying new patterns/making up patterns and attempting to get people to buy my creations. I am somewhat successful. I also used to dabble in local KC community and semi-professional theatre as a stage manager. she/her/hers
Kansas City Public Library
https://www.linkedin.com/company/kansas-city-public-library
Customer Service Supervisor
- Hire, train, and supervise staff at all public desks
- Respond to patron complaints and incidents
- Stay up to date on newly released books, music, and movies to help with Readers Advisory
- Work collaboratively with a team of supervisors
- Answer a wide variety of reference questions - from local, to technological, to research
- Member of the KCPL Patron Experience Council
Kansas City, Missouri Area
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COUNTRY Financial®
https://www.linkedin.com/company/country-financial-
Production Assistant
- Assist several agents with new production and current servicing
- Create and design the monthly agency seven-page newsletter
- First point of contact through chat, email, or phone for agents' clients, mortgage companies, and other requests
- Fully licensed in P/C and L/H since 2015
Overland Park, Kansas, United States
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Farmers Insurance
https://www.linkedin.com/company/farmers-insurance
Agency Business Consultant
•	Train and assist new agents and staff on systems and procedures
•	Handle research requests from agents, agency staff, or home office
•	Track performance reports and contact agents or staff to follow through with necessary next steps
Kansas City, Missouri Area
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Farmers Insurance
https://www.linkedin.com/company/farmers-insurance
Customer Sales and Service Representative
•	Fully licensed since 2015 in order to change or write client policies
•	First point of contact for all clients, mortgage companies, and other requests
•	Assisted agency producers to create new documents or programs for client outreach
Lenexa
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She&Her Productions
Resident Stage Manager
 Manage and maintain personnel and show information notebook
 Coordinate with directors, performers and technical staff
o Responsible for a variety of duties such as lighting, sound cues and recording all movement
o In charge of keeping all records, time management, and point of communication
Kansas City, Missouri Area
Olathe School District
https://www.linkedin.com/company/olathepublicschools
Secretarial Assistant/Account Manager
 Manage all student and staff lunch accounts, contacting those not in good standing
 Manage and maintain lunchroom duties and coordinating with food production
 Assist lead secretary and principal in all office duties including but not limited to:
o Make copies, answer phones, access computer camera system to allow visitors entry
o Input money received and make and record all deposits
o Other daily tasks needed by principal or teachers
Countryside Elementary School
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Hillcrest Christian Early Learning Center
Lead Teacher
 Managed and maintained the learning center’s education standards; including but not limited to the following:
o Creating unique lesson plans geared toward each classroom
o Reviewed classroom lesson plans and curriculum checks on a weekly basis
o Completed weekly safety standard checks
o Completed assessments and portfolios of each child for quarterly parent teacher conferences
o Customer service: Communicating with parents and future parents about the school, program, and curriculum
AmeriCorps
https://www.linkedin.com/company/americorps
Education Aide
Education Aide with Operation JumpStart at the Child Development Center Head Start associated with Catholic Charities of Denver.
Greater Denver Area
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Archives Studies concentration
Master of Library Science - MLS
Emporia State University
https://www.linkedin.com/school/emporia-state-university/
Proficient in ArchivesSpace, Archive-It, LibGuides, SirsiDynix Symphony ILS. Familiar with DACS, EAD, AACR2, RDF, Dublin Core, XML.
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Sociology, Social Work, Intercultural Studies
Bachelor of Arts - BA
Southwest Baptist University
https://www.linkedin.com/school/southwest-baptist-university/
Sociology major with Social Work and Intercultural Studies minors. Proficient understanding of sociological theories and qualitative and quantitative research methods.

Theatre was my main extracurricular activity.
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Diploma
Olathe East High School
National Honor Society, Spanish studies, Theatre, Orchestra, Volleyball
Education
Olathe School District
https://www.linkedin.com/company/olathepublicschools
Mentor
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Education
AmeriCorps
https://www.linkedin.com/company/americorps
Education Aide
Education Aide with Operation JumpStart at the Child Development Center Head Start associated with Catholic Charities of Denver.
https://media-exp1.licdn.com/dms/image/C4D0BAQHQV2HfR1Axig/company-logo_100_100/0/1605307380612?e=1655942400&v=beta&t=zAdeuUWW-uV6DMLhiwe0zkk9FY7lsI2xpK3IaV017OU
https://www.linkedin.com/in/jon-erickson-30021b24
Jon Erickson
Loan Specialist at Zillow Home Loans, LLC
Leawood, KS
https://www.linkedin.com/in/allison-kuehne-80b75174
Allison Kuehne
Academic Advisor and Instructor at Kansas State University
Manhattan, KS
https://www.linkedin.com/in/evan-washechek-55669197
Evan Washechek
Information Services Supervisor at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/darion-freeman
Darion Freeman
Lead Software Engineer at Verb Inc.
Austin, Texas Metropolitan Area
https://www.linkedin.com/in/ian-hrabe-2910b37a
Ian Hrabe
Library Information Specialist at Johnson County Library
Kansas City, MO
https://www.linkedin.com/in/amanda-ryan-41b95ab9
Amanda Ryan
Enterprise Digital Marketing Specialist at Emeritus
Salt Lake City, UT
https://www.linkedin.com/in/rmjohnson28
Rhiannon Johnson
Career Resources Specialist
Kansas City, MO
https://www.linkedin.com/in/joel-jones-kcmo
Joel Jones
Deputy Director Library Services at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/kimgile
Kim Gile
Community Specialists Leader at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/michael-j-cauthon-5a358162
Michael J. Cauthon
Sales & Operations Manager at JMC Electric
Kansas City Metropolitan Area
https://www.linkedin.com/in/cory-brown-764233197
Cory Brown
Inside Sales at Tompkins Industries, Inc.
Kansas City Metropolitan Area
https://www.linkedin.com/in/drake-wicked-a33257165
Drake Wicked
Cable Technician
Denver, CO
https://www.linkedin.com/in/nicole-banks-66b16b54
Nicole Banks
Billing Specialist
Olathe, KS
https://www.linkedin.com/in/nickyarsulik
Nick Yarsulik
Sr. Product Manager at Garmin International
Olathe, KS
https://www.linkedin.com/in/sandra-marlatte-794a4521
Sandra Marlatte
Retired
Ottawa, KS
https://www.linkedin.com/in/seth-moses-12889094
Seth Moses
Master of Library Science at Emporia State University
Kansas City Metropolitan Area
https://www.linkedin.com/in/micheline-amisi
Micheline Amisi
Account Manager at Indigo Slate
Atlanta Metropolitan Area
https://www.linkedin.com/in/james-lindsey-edd-csp-arm-ces-83229110
James Lindsey EdD, CSP, ARM, CES
Sr. Workers’ Compensation Consultant at Nationwide
Fountain Hills, AZ
https://www.linkedin.com/in/cindy-kramer-csrp-acs-flmi-casa-a1a131115
Cindy Kramer CSRP, ACS, FLMI, CASA
Operations Manager at CNA Insurance
Topton, PA
Happy #AmeriCorpsWeek! If you're looking to give back to your (or another!) community, or know someone in a period of transition (I see you…
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I’ve been wanting to share my exciting news for a few weeks now…I am moving to Dodge City, Kansas to be the new Assistant Director of Public…
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Hire women. Promote women. Include women. (not just on the days where there is a hashtag involved.)
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