lucinda broome
Associate Director at Santander Consumer USA
associate director , program management
strong leader strategist progressive leadership leading business technical transformation project . creative professional ability identify solution support business objective , partner organization build consensus change . summary qualification ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ ✓ extensive experience building managing team various size plan execute project ranging small initiative special event large , complex , multi-disciplinary project ✓ strategic thinker , capable seeing big picture well understanding relevant detail ✓ problem-solver , able analyze aspect issue think solution , even outside box ✓ experienced agile project transformation ✓ adept building relationship across organization get thing done ✓ strong communication skill , able tailor variety audience ( e.g. , executive-level , company-wide , cross-functional ) – expert-level powerpoint presentation building skill ✓ excellent people manager mentor , knowledgeable experienced recruiting , onboarding , professional development , performance management specialty ▔▔▔▔▔▔ project/program management & leadership , strategic planning , business & technology strategy consulting , roadmap development , client/vendor management , requirement development , change management , process design improvement , sdlc/scrum/agile , performance development & enhancement , relationship building , cross-functional team
Santander Consumer USA
https://www.linkedin.com/company/santanderconsumerusa
Associate Director
United States
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Deloitte
https://www.linkedin.com/company/deloitte
Internal Operations Leader
▻	Collaborated with leaders to articulate strategy, monitor $1B+ sales pipeline, and manage overall operations for a practice with > 8K practitioners across 3 continents (U.S., Europe and Asia)

▻	Managed staffing and recruiting process and team, monitoring practitioner availability (supply) and matching resources to project needs (demand) and steering recruiting efforts based on demand pipeline

▻	Oversaw overall Learning & Development portfolio for practice, managing a team of 20+ to ensure trainings and certifications delivered to serve the business needs

▻	Managed communications strategy and process for the practice, ensuring that all emails, townhalls and internal website were clear, consistent and on-message
Dallas-Fort Worth Metroplex
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Deloitte
https://www.linkedin.com/company/deloitte
Manager - Client Service
▻	Led strategic assessment and transformation engagements for global clients in healthcare/life sciences, insurance and banking. Defined and monitored engagement scope, budget and timeline  

▻	Managed relationships with business and technology program sponsors, globally distributed project teams and external vendors

▻	Built engagement teams, including interviewing firm/project candidates, providing relevant and continuous feedback to team members and participating in formal performance management of teams and coached junior resources

▻	Facilitated requirements collection sessions, managed Agile implementation standup activities (e.g., epic identification and estimation, backlog creation, wireframing, rapid prototyping), implemented change management, oversaw execution of User Acceptance Testing (UAT), and managed a team of business analysts

▻	Led assessments of IT organizations and processes to uncover pain points and discover deviations from best practice, providing recommendations for improvement

Project Highlights:

▻	Managed overall business and technology program execution for an inventory management transformation project (including implementation of automation and business process changes), increasing efficiency and accountability for client’s 400+ pharmacies throughout the US. Oversaw ~$10M IT budget

▻	Delivered 4 large-scale global implementations of a claims management system as part of a multi-year project encompassing more than 125 lines of business in 25+ countries around the world and supporting more than $17B annually in total losses

▻	Managed multiple vendors and 30+ team members located throughout the world (up to 7 time zones) for complex projects spanning the full SDLC, including planning, requirements, design, development, testing and deployment

▻	Led a team to develop a suite of processes (including budget, resource, and pipeline management), leading to the formation of a Pharmacy PMO organization
Austin, Texas Area
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Deloitte
https://www.linkedin.com/company/deloitte
Senior Consultant in Technology Group
▻	Led workstreams and individually contributed to process improvement, strategic assessment and implementation projects

Project Highlights:

▻	Developed processes, created suite of document templates and provided expertise on standing up core Project Management Organization (PMO) for new banking division of an investment services client

▻	Managed 10 workstreams for a financial services client leading up to Go-Live and post-Go-Live warranty period, supporting the merging of accounting and supporting systems post-acquisition

▻	Developed and presented recommendations for improvement on three key process areas: Demand & Portfolio Management, Resource Management, Project Management 

▻	Established guidelines for reporting and tracking risks, change management and status reporting, ensuring strong organizational performance
Austin, Texas, United States
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University of Texas at Austin
https://www.linkedin.com/company/theuniversityoftexasataustin-
MBA Student
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Bank of America
https://www.linkedin.com/company/bank-of-america
Senior Software Engineer
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Nortel Networks
https://www.linkedin.com/company/nortel-networks
Software Engineer
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Master of Business Administration - MBA
The University of Texas at Austin
https://www.linkedin.com/school/theuniversityoftexasataustin-/
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Computer Science and Engineering
Bachelor of Science - BS
The University of Texas at Arlington
https://www.linkedin.com/school/university-of-texas-at-arlington/
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SAFe Agilist Certification Certification
Scaled Agile, Inc.
https://in.linkedin.com/in/sachin-aggarwal-2416b3212
Sachin Aggarwal
Senior Software Engineer at Birlasoft
Delhi, India
https://www.linkedin.com/in/nrupaal
Nrupaal Mody
Strategy | Digital Transformation | Product and Program Management | Advise - Transform - Innovate
Los Angeles, CA
https://www.linkedin.com/in/davortiza
David Ortiz
Head of Partnerships at Finxact | Shaping the future of Banking as a Service
Atlanta, GA
https://www.linkedin.com/in/yolandacwong
Yolanda Wong
Vice President, Partner Investments and M&A at Salesforce
San Francisco Bay Area
https://www.linkedin.com/in/jeffrey-casullo-04138911
Jeffrey Casullo
Senior Manager at Monitor Deloitte
Atlanta Metropolitan Area
https://www.linkedin.com/in/amarjain15
Amar Jain
Engagement Manager at Monitor Deloitte
New York, NY
https://www.linkedin.com/in/rickyfranks
Ricky Franks
Technology Strategy Manager, Deloitte Consulting LLP
San Francisco, CA
https://www.linkedin.com/in/tremesha-preddie-mba-0a8b8840
Tremesha Preddie, MBA
Talent Development Senior Manager at Deloitte
Greater Indianapolis
https://www.linkedin.com/in/devin-dakers-mba-pmp-psm
Devin Dakers, MBA, PMP, PSM
Project Manager specializing in defining strategy & execution for technology and modernization projects
Longwood, FL
https://www.linkedin.com/in/mayurivenkatesh
Mayuri Venkatesh
Global Programs at Experian
San Francisco Bay Area
https://www.linkedin.com/in/anaiyaldavis
A'Naiya Davis
Web Content Specialist at State Bar of Texas
Austin, TX
https://www.linkedin.com/in/mary-shumake-duelks-29705115
Mary Shumake Duelks
Technology Strategy Manager at Deloitte
Dallas, TX
https://www.linkedin.com/in/johnzliu
John Liu
Chief Technology Officer | Chief Innovation Officer | Digital Transformation | Supply Chain | Strategy
Los Angeles, CA
https://www.linkedin.com/in/marina-saleeb
Marina Saleeb
Senior Client Strategy & Executive Leadership Manager
Los Angeles, CA
https://www.linkedin.com/in/kanishakhaitan
Kanisha Khaitan Agarwal
Senior Manager at Deloitte
New York, NY
https://www.linkedin.com/in/karthikrai
Karthik Rai
Associate at Kearney | MSU MBA'21 | Top 100 MBAs Co'21 (Poets & Quants)
Chicago, IL
https://www.linkedin.com/in/ian-mills-294aa016
Ian Mills
Insurance Leader
Smyrna, GA
https://www.linkedin.com/in/ahmedabdulwali
Ahmed Abdul-Wali
Senior Manager at Deloitte Consulting
Atlanta Metropolitan Area
https://www.linkedin.com/in/samirjaluria
Samir Jaluria
GTM Strategy, Operations & Execution | Business Operations Leader
San Francisco, CA
https://www.linkedin.com/in/kevalmehta
Keval Mehta
FS Cloud Lead
New York City Metropolitan Area
LinkedIn User
      
          



            
              
        
              
  

    
        Lucinda is very dedicated to her job. She is very professional and always get things done. It is a great plearsure to work with Lucinda.
Lucy Broome
https://au.linkedin.com/in/lucy-broome-068902123
Communications, administration, websites, yoga
Ivanhoe, VI
Lucy Broome
https://uk.linkedin.com/in/lucy-broome-25495b19a
ECT Year 3 Primary school teacher
Sutton Coldfield
Lucy Broome
https://uk.linkedin.com/in/lucy-broome-22692365
Head of Retail Operations UK
Sutton Coldfield
Lucy Broome
https://uk.linkedin.com/in/lucy-broome-11924b206
Fashion History Student and Image Maker
Tottenham
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Texas Exes
https://www.linkedin.com/groups/1840
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Project Manager Community - Best Group for Project Management
https://www.linkedin.com/groups/35313
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McCombs Graduate Women in Business
https://www.linkedin.com/groups/3487312
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Deloitte US
https://www.linkedin.com/groups/3727918
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PMO - Project Management Office
https://www.linkedin.com/groups/80342
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PMI | Project Management Institute Chapter - Dallas  TX
https://www.linkedin.com/groups/39687
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PMI Project, Program and Portfolio Management
https://www.linkedin.com/groups/2784738
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CSE@UTA Alumni Association
https://www.linkedin.com/groups/4409195
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Ex Nortel Employees
https://www.linkedin.com/groups/60777
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Texas Exes Dallas Chapter
https://www.linkedin.com/groups/37882
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PMI Dallas Area Members, Alumni, & Friends
https://www.linkedin.com/groups/2489022