A Maxwell Stephens
System Administrator at Pronto.ai
Let's talk where your business is going, how we're going to get there, and what role my experience can play.
Pronto.ai
System Administrator
Procure, configure, deploy, maintain, develop. Repeat.

Growing the infrastructure a small business is an excellent way to test my skill set. Here with Pronto, I have defined, built, updated, and maintained a variety of data storage, and machine learning servers, as well as mobile compute for engineers.
San Francisco Bay Area
Milestone Technologies, Inc.
https://www.linkedin.com/company/milestone-technologies
Service Desk Team Lead @ Uber ATG
While working on technical challenges had been a passion, I had the opportunity to move into a leadership role, and become not only a mentor for 11 Service Desk Technicians across North America, but also a resource all technicians in the Service Desk organization. In this role I was able to stream line current processes, as well as define new procedures for a growing library of applications and resources. Identifying, assessing, and communicating Service Desk and business needs to key stakeholders also became a frequent responsibility.
Through this role I was also able to support and coordinate additional moves between buildings, in which I had to collaborate with networking, internal infrastructure, and facility teams to ensure that wherever the team landed, we would have the resources we needed to keep developing.
San Francisco, California, United States
https://media-exp1.licdn.com/dms/image/C4E0BAQGYzISDiGpsaQ/company-logo_100_100/0/1625764544210?e=1655942400&v=beta&t=IfDb3E8gAryqesd5wcUrPvdYsGLtoapP1d2Gh-Em4Xg
Milestone Technologies, Inc.
https://www.linkedin.com/company/milestone-technologies
Service Desk Technician @ Uber
Working with an international team, I started out supporting three of Uber's offices on Market Street, and quickly learned what 'fast-paced environment' means. Supporting entire buildings worth of engineers, financial experts, or C-level officers, meant that I needed to pick up and run with everything that came across my virtual and physical desk. This included everything from Apple and Android device procurement, deploying MacOS, and Windows machines to new hires, troubleshooting wired and wireless, as well as VPN connectivity. 

As soon as I was familiar with the corporate offices, I was asked if I wanted to work down at the newly acquired start up - Otto, rebranded as Uber ATG. Always up for a challenge, and with the opportunity to expand my Linux skills in a predominantly Ubuntu environment, I accepted. At this new location, I supported a rapidly growing population of electrical, software, and mechanical engineers, as well as the financial, recruiting and HR folks that comprise a rapidly growing start up. My previous experience in corporate life came into play many times, as the integration of a free-wheeling start up into a more mature and secure corporate environment has it's fair share of difficulties.
San Francisco, California, United States
https://media-exp1.licdn.com/dms/image/C4E0BAQGYzISDiGpsaQ/company-logo_100_100/0/1625764544210?e=1655942400&v=beta&t=IfDb3E8gAryqesd5wcUrPvdYsGLtoapP1d2Gh-Em4Xg
Port of San Francisco
https://www.linkedin.com/company/sfport
Information Systems Intern
San Francisco, CA
https://media-exp1.licdn.com/dms/image/C4D0BAQHazRACg_8zEA/company-logo_100_100/0/1519856203177?e=1655942400&v=beta&t=Q4SQ9CuTahW5sf5DEPZUprDWGoUsFcLk0Fq5trWmksw
Rocket Science Consulting
https://www.linkedin.com/company/rocket-science-consulting
WINtern
https://media-exp1.licdn.com/dms/image/C560BAQHkkqaGIN7SoA/company-logo_100_100/0/1519869298434?e=1655942400&v=beta&t=gCXubzbIj8jGqiaXyz4af79J7LN14w-4hqZx49-nrsA
TE Connectivity
https://www.linkedin.com/company/te-connectivity
Information Technology Intern
https://media-exp1.licdn.com/dms/image/C4E0BAQG17IJsK3_QLA/company-logo_100_100/0/1635535181181?e=1655942400&v=beta&t=YwUmJ5Ya0Ie_wFmnV2eq-xt8AsKx8pWQAKreAPFE1es
Composite Software
https://www.linkedin.com/company/tibco-data-fabric
IT
https://media-exp1.licdn.com/dms/image/C560BAQHlWxHhAtb3lw/company-logo_100_100/0/1634985089855?e=1655942400&v=beta&t=63UrVYqN1zdYs5773hU-XIxW4Z141xtHtFF_umQi5HU
ConSentry Networks
https://www.linkedin.com/company/consentry-networks
Quality Assurance
As a QA Intern, I wrote and executed test plans for our “Intelligent Control” software’s GUI interface, logging any bugs that would pop up along the way. I created and distributed Virtual Machines to test our software on different platforms to other QA engineers as well as myself.
In addition, I coordinated a large scale test of our system with a LAN Party (computer gaming event) at our company HQ. This gave us a variety of systems and a real world environment compared to the lab.
https://media-exp1.licdn.com/dms/image/C4D0BAQFoH9sjteERUA/company-logo_100_100/0/1519856472622?e=1655942400&v=beta&t=kM8ogmBjf0y8MK8ewSRfLyjXIJGFVvk9JiL0fnAnK5c
Computer Engineering
SFSU
https://www.linkedin.com/school/san-francisco-state-university/
https://media-exp1.licdn.com/dms/image/C560BAQEmtPpL5PxkTw/company-logo_100_100/0/1519912484600?e=1655942400&v=beta&t=qhxdZcuIjL4__HHsNQ5eNf9ZpXphpsFFn3sITRwz6ik
De Anza College
https://www.linkedin.com/school/de-anza-college/
https://media-exp1.licdn.com/dms/image/C510BAQFOIoUaCdyM7Q/company-logo_100_100/0/1519892348342?e=1655942400&v=beta&t=nWxNENKFnyxPRa0mpH0Zlj_dMPNLvb-0LuEMsx2JYbs
Ohlone College
https://www.linkedin.com/school/ohlone-college/
https://media-exp1.licdn.com/dms/image/C4E0BAQHUHzerUYfnIw/company-logo_100_100/0/1519855982374?e=1655942400&v=beta&t=6ssYglQ4pKk1pOtZOvRAY9x9NKGY85FmNtoIS2YAKwQ
Irvington High School
https://www.linkedin.com/in/dominicsandoval1024
Dominic Sandoval
Sr. Manager, Merchant Operations at Affirm, Inc.
Pittsburgh, PA
https://www.linkedin.com/in/mariah-smith-20a3877
Mariah Smith
Owner, Mariah Smith Photography
Santa Rosa, CA
https://www.linkedin.com/in/tom-u-8349b15a
tom u
estimator at palo alto glass
Palo Alto, CA
https://www.linkedin.com/in/charla-giles-1a77a4b1
Charla Giles
Office Manager
Fremont, CA
https://www.linkedin.com/in/denise-ratterman-jackson-2a751114
Denise Ratterman Jackson
Vice President/Administrator at Colinas Farming Company
Yountville, CA
https://www.linkedin.com/in/jim-stroupe-7654132b
Jim Stroupe
Owner, Jim Stroupe, architect
Aptos, CA
https://www.linkedin.com/in/boaz-meiri-7153a699
Boaz Meiri
Boaz Meiri Photography, Inc.
Hayward, CA
https://www.linkedin.com/in/debbie-shea-bb91626
Debbie Shea
Account representative at Window Solutions
San Mateo, CA
https://www.linkedin.com/in/stevesorgatz
Steve Sorgatz
Retired
Danville, CA
https://www.linkedin.com/in/laura-moore-91a7642a
Laura Moore
Interior Design Professional
Campbell, CA
https://www.linkedin.com/in/capri-ndikum-1a30728a
Capri Ndikum
CEO/ PRINCIPAL REAL ESTATE BROKER-CITI ONE REALTY
San Jose, CA
https://www.linkedin.com/in/rich-burris-49251826
Rich Burris
Principal at Structural Design Group, Inc.
Santa Rosa, CA
https://www.linkedin.com/in/elena-tyrrell-a6b3ba34
elena tyrrell
Retired Postmaster at usps
Canyon, CA
https://www.linkedin.com/in/sean-pagelow-8b89a7139
Sean Pagelow
Real Estate Agent at Coldwell Banker Northern California
San Francisco Bay Area
https://www.linkedin.com/in/david-krausz-86948423
David Krausz
Owner at Law Offices of David A. Krausz, P.C.
San Francisco, CA
https://www.linkedin.com/in/scott-r-kirkman-rpa-8507693
Scott R. Kirkman RPA
Senior Manager at USL Property Management Inc.
San Francisco, CA
https://www.linkedin.com/in/philipwagner
Philip Wagner
Senior Systems Administrator at NPI (National Presort, LP)
Fort Worth, TX
https://www.linkedin.com/in/ritvik29rawat
Ritvik Rawat
Software Engineer at Reality Labs (Meta)
Redwood City, CA
https://www.linkedin.com/in/aashish-shah-mcse-vcp-aa21b819
Aashish Shah, MCSE, VCP
Infrastructure Lead
Detroit Metropolitan Area
https://www.linkedin.com/in/kavya-carol-kusuma-3972537a
Kavya Carol Kusuma
System Engineer at Ford Motor Company
Detroit Metropolitan Area