andrew alessandro
Senior Customer Escalation Engineer at Rockwell Automation
senior customer escalation engineer rockwell automation
industrial automation engineer specializing rockwell automation 's visualization communication software portfolio . visualization portfolio includes : factorytalk view se factorytalk view rsview32 factorytalk viewpoint communication portfolio includes : rslinx classic rslinx enterprise/factorytalk linx factorytalk linx gateway responsible technical coordination customer issue management relating mentioned software . includes leading effort appropriately characterize complex customer issue deliver optimal timely solution customer .
Rockwell Automation
https://www.linkedin.com/company/rockwell-automation
Senior Customer Escalation Engineer
Responsible for fully characterizing, analyzing and resolving complex customer technical issues that are beyond the capabilities of other groups in the organization. This includes leading efforts to appropriately characterize complex customer issues from environmental, product and systems perspectives. This is done through many means, including analysis of internally and externally collected data, experimentation, architectural, design and implementation reviews. Participates in continuous improvement initiatives, including leadership of specific continuous improvement objectives.
Mayfield Heights, OH
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Rockwell Automation
https://www.linkedin.com/company/rockwell-automation
Senior Remote Support Engineer
Remotely troubleshooting and resolving customer issues specific to Rockwell Automation's Communicaiton and Visualizaiton portfolio, as well as acting as Tier 2 support and team lead when needed.
Mayfield Village, OH
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Rockwell Automation
https://www.linkedin.com/company/rockwell-automation
Remote Support Engineer
Remotely troubleshooting and resolving customer issues specific to Rockwell Automation's Communicaiton and Visualizaiton portfolio
Mayfield Village, OH
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South Euclid Lyndhurst Schools
Assistant IT specialist
Troubleshooting and resolving hardware, software, and network issues, while providing event response targeted toward quality customer service.
Lyndhurst, OH
Information Systems
BBA
Cleveland State University
https://www.linkedin.com/school/cleveland-state-university/
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https://www.linkedin.com/in/mikayla-carbone-0aa834200
Mikayla Carbone
Student at Lake Superior State University
Sterling Heights, MI
https://www.linkedin.com/in/jimkean1
James R Kean, MBA
Digital Health Leader and Strategist
Portland, OR
https://www.linkedin.com/in/lyndonlaird
Lyndon Laird
Senior Trial Counsel at Loncar Lyon Jenkins
Dallas, TX
https://it.linkedin.com/in/teresa-d-alessandro-3aa756183
Teresa D' Alessandro
Laureata in Psicologia
Salerno
https://www.linkedin.com/in/justin-rasansky
Justin Rasansky
J.D. Candidate at SMU Dedman School of Law
Dallas-Fort Worth Metroplex
https://www.linkedin.com/in/mcrockerlnc
Melissa Crocker, RN, MSN, NP
RN-NP-MSN-LNC-SME Writer
Mansfield, TX
https://www.linkedin.com/in/ryan-lieberman-8417b799
Ryan Lieberman
Associate at Prospect Ridge
New York, NY
https://www.linkedin.com/in/michael-zimmermann-shrm-cp-3b3674168
Michael Zimmermann, SHRM-CP
Human Resources Recruiting Specialist at Orbital Engineering, Inc.
Greater Pittsburgh Region
https://www.linkedin.com/in/dennis-hydock-9357b570
Dennis Hydock
President at Integrated Industrial Technologies, Inc.
Pittsburgh, PA
https://www.linkedin.com/in/cynthia-cyndi-underwood-baughman-a4955566
Cynthia (Cyndi) Underwood (Baughman)
Eight & Forty Non Profit, American Legion Auxiliary Ohio
Stow, OH
https://www.linkedin.com/in/paul-dunay-016087aa
Paul Dunay
Production manager at Shingle Belting
King of Prussia, PA
https://www.linkedin.com/in/marksedelmeier
Mark Sedelmeier
Senior electrical engineer
Coraopolis, PA
https://www.linkedin.com/in/samantha-reedy-14b02b57
Samantha Reedy
IBE Project Manager at Rockwell Automation
Cleveland, OH
https://www.linkedin.com/in/alexis-walker-pmp
Alexis Walker, PMP
Program Manager | Lifelong STEM & DEI Advocate
Denver, CO
https://www.linkedin.com/in/reg-lewicki-66a93220
Reg Lewicki
Semi Retired at Industrial Automation Design
Eastlake, OH
https://www.linkedin.com/in/dstone4
Daniel Stone
Sr. Information Solutions Customer Success Manager at Rockwell Automation
Greensboro--Winston-Salem--High Point Area
https://ca.linkedin.com/in/alain-purney-1175ab4a
Alain Purney
Senior Graphic Designer at Creative TRND
Greater Ottawa Metropolitan Area
https://www.linkedin.com/in/andresa-campos
Andresa Campos
Doctoral Researcher at Carnegie Mellon University
Pittsburgh, PA
https://www.linkedin.com/in/shawn-gilson-b006421a
Shawn Gilson
President at Gilson Engineering sales of Florida
Lake Mary, FL
Andrew Alessandro
https://www.linkedin.com/in/andrew-alessandro-11152260
Associate Attorney at Gibbons P.C.
Montclair, NJ
Drew Alessandro
https://www.linkedin.com/in/drew-alessandro
Incoming GPS Assurance Staff at EY
Cleveland, OH
Andrew Alessandro
https://www.linkedin.com/in/andrew-alessandro-697340133
Warehouse Associate at 1985
Glendale, AZ
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Cleveland State University (Official Group)
https://www.linkedin.com/groups/112857
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Monte Ahuja College of Business at Cleveland State University
https://www.linkedin.com/groups/2261591