Anna Alexandra Alvarez
Senior Business Analyst at City of Melbourne
Senior Business Analyst, Scrum Master
A dedicated Information Systems professional with an exceptional business and technical acumen and more than 19 years of experience as a Business, Systems and Data Analyst as well as in leading and executing projects which result in the delivery of impactful programs, successful products and increased customer satisfaction.  Comfortable working both remotely and on site in small to enterprise-wide diverse initiatives.   An experienced problem solver deeply committed on identifying opportunities for improvement and to solving difficult business challenges by bringing the right people together and using systems and technology transparently, quickly and effectively.  Professional Skills: Remote collaboration, vendor selection, contract negotiation, Agile/Waterfall methodologies, SCRUM framework, Software Development Life Cycle (SDLC), Iterative Development, Leadership, Client Relationships, Customer Advocacy/CSAT, Quick to Learn apply and transfer Technology, Intercultural understanding and communications, fully bilingual English/Spanish, Excellent Verbal and written communication skills, Analytical thinker, and multi-tasker.
Technical Skills:  Requirements Definition, CAD (Computer Assisted Dispatch), Systems and Process Documentation, Business Case writing, Testing, Quality Acceptance, Data cleansing, SQL, MySQL, T-Sql, Database Architecture, Business Intelligence Software, Report Design and development, ERP, MES, CRM, QMS, CPQ, CAD (Computer Assisted Dispatch), Records Management Systems, Crystal Reports, ASP/ PHP/ WordPress/ HTML/ MS Sql Server, SSIS, MS Office, MS Project, Jira, Mantis, Freshdesk, Zendesk, Spiceworks, Social Media Strategist, E-learning Platforms (Captivate), CAD (Computer Assisted Dispatch) Systems, Records Management Systems.
Areas of Expertise: Business Transformation, Continuous improvement, Systems implementations and Integrations, safe retirement of obsolete tools, Consolidation of systems and data, Process enhancement/automation, Revenue Improvement, Cost Controls, Loss Prevention initiatives, Project planning/ Management of Projects, Training design, development and delivery, Requirements Definition, Use case writing, Software testing, and Compliance.
City of Melbourne
https://www.linkedin.com/company/city-of-melbourne_2
Senior Business Analyst
Melbourne, Florida, United States
https://media-exp1.licdn.com/dms/image/C560BAQHdyjhYPT4SJw/company-logo_100_100/0/1519900210296?e=1655942400&v=beta&t=KWG7lqtF4lnewtc0VyXBsfz1mrEvAFfXJfV_LTD--SI
Pinkiguana Concepts
Program and Project Management, Systems and Business Analyst
Melbourne, Florida Area
Matrix Composites Inc. - Rockledge, FL
https://www.linkedin.com/company/matrix-composites
IT Projects and Data Manager
Rockledge
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Matrix Composites Inc. - Rockledge, FL
https://www.linkedin.com/company/matrix-composites
IT Systems, Assets and Software Auditor
Melbourne, Florida, United States
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Sears Holdings Corporation
https://www.linkedin.com/company/sears
National Field Systems Developer
Orlando, Florida Area
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Sears Holdings Corporation
https://www.linkedin.com/company/sears
Bussiness Systems Process Analyst II / Developer  Sears Product Repair Services
Winter Park, Florida, United States
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Sears Holdings Corporation
https://www.linkedin.com/company/sears
Business Systems Analyst II- Sears Contractor Services Group
https://media-exp1.licdn.com/dms/image/C4E0BAQGWMJej2j-kQQ/company-logo_100_100/0/1580325371694?e=1655942400&v=beta&t=XysXfpPMZPgJ5QJzixTxVs2pB15HmM0YPys4wjvminU
Minor in Applied Computer Sciences
Bachelor of Science in Business Administration: Management of Information Systems
University of Central Florida
https://www.linkedin.com/school/university-of-central-florida/
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Physics and Mathematics
High School
Escuela Americana
TrepHub
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ISO 9001
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Project Management
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Social Media Strategist
-
Salesforce Certified Platform App Builder Certification
Salesforce
Salesforce certified administrator
Salesforce
Lean Six Sigma Green Belt Certification
G-3756
International Association for Six Sigma Certification
Certified SCRUM MASTER
Scrum Alliance
Social Media Strategist
Social Media Marketing University Global
ASP.Net Development using Web Forms
Hands On Technology Transfer, Inc.
MS SQL Server 2005 Development and Administration
Hands On Technology Transfer, Inc.
SQL Server Integration Services
Hands On Technology Transfer, Inc.
VB.Net Programming Language for ASP.NET and Windows Forms
Hands On Technology Transfer, Inc.
https://www.linkedin.com/in/bill-raab-b771272
Bill Raab
Divisional Vice President In-Home Field Operations Excellence at Sears Home Services
New Egypt, NJ
https://www.linkedin.com/in/eileenkovalsky
Eileen Kovalsky
Head of Candidate Experience at General Motors
Greater Orlando
https://www.linkedin.com/in/elizabeth-kromer
Elizabeth Eve Kromer
Business Strategist
Nicasio, CA
https://www.linkedin.com/in/clarence-rixter-7597b04
Clarence Rixter
Project Manager at Sears
River Forest, IL
https://www.linkedin.com/in/anna-mikerin-68b34855
Anna Mikerin
IT Senior Business  Analyst Financial services  at Sears Holdings Corporation
Lake Zurich, IL
https://www.linkedin.com/in/ginutis-matutis-3473a045
Ginutis Matutis
at Xela Group
United States
https://www.linkedin.com/in/carlo-joseph-1290099
Carlo Joseph
Database Adminstrator at State Farm
Normal, IL
https://www.linkedin.com/in/mike-davis-60598a180
Mike Davis
--
Pine Bluff, AR
https://www.linkedin.com/in/jack-aiello-554812195
jack aiello
Repair Technician at Sears
San Francisco Bay Area
https://www.linkedin.com/in/marcellina-mayoya-mayoya-567a2aba
Marcellina Mayoya Mayoya
--
United States
https://www.linkedin.com/in/steve-acord-ba20a572
Steve Acord
--
United States
https://www.linkedin.com/in/farzana-hamdani-b100b080
farzana hamdani
--
United States
https://www.linkedin.com/in/kenny-conama-a04136172
Kenny Conama
--
Greater Phoenix Area
https://www.linkedin.com/in/meme-singh-23700339
Meme Singh
Associate
United States
https://www.linkedin.com/in/emanuel-rodriguez-a4760a92
Emanuel Rodriguez
--
United States
https://www.linkedin.com/in/jenifer-mcclatchey-443ba7124
Jenifer McClatchey
--
United States
https://www.linkedin.com/in/rigo-vargas-0a765191
Rigo Vargas
--
United States
https://www.linkedin.com/in/diana-johnson-82579a3a
Diana Johnson
Executive Adminstrative  Asst.,  - Sears Holdings Corporation
Hoffman Estates, IL
https://www.linkedin.com/in/matt-stephens-9476b967
Matt Stephens
Field Operations Manager at Transformco, Formerly Sears Product services
United States
Cesar Lozano
      
          



            
              
        
              
  

    
        It’s my absolute pleasure to recommend Alexandra, I’ve had the opportunity to work with her in several different projects and she was always a pleasure to interact with. 

Alexandra is an experienced and savvy technologist capable of keeping projects on track and according to plan. Her leadership, Web, and database development skills are great. Those skills gave us a competitive advantage in the World Wide Web.

Aside from her technical abilities, Alexandra is an honest, dependable, and hard-working individual willing and able to be part of any team. 

I firmly believe that Alexandra is a truly valuable asset to any team and any company that decides to give her the opportunity to join their ranks. 

Best Wishes 

Cesar A. Lozano
 Jeff Radigue
      
          



            
              
        
              
  

    
        Alex’s strengths are many.  She is motivated, experienced, a team player, and passionate.  But even more importantly, Alex is always willing to collaborate and engage with colleagues and customers.

I remember back when we were working together. Alex was always willing to share her thoughts and come up with innovative and creative solutions to problems.  If there was no apparent solution, Alex would quickly look for ways to find that solution.

Alex also works well collaborating from a remote environment.  When we worked together as part of a team, Alex lived in Florida, I lived in California, 1 team member lived in Texas, and another lived in Minnesota; yet we all successfully delivered on our assignments (usually ahead of schedule).

If there are and questions regarding the endorsement, I can be reached at the following:

Jradigue@gmail.com
1-707-331-3623



Wish you were here! 🚀🚀🚀We just kicked off another group of Green Belt participants. Over the next 5 months, this group will complete over 50…
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What a great set of questions that come from #LeanThinking. Make a poster out of them and stick them on the wall of the CI / OPEX office or…
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‘There is more to the picture than meets the eye’.How true in life and in business!Often the first assumption you make about the solution to…
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Asociacion Ex Alumnos Escuela Americana E.X.A.M
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Social Media Marketing Group by Connect365.io
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Startup Quest® Alumni
https://www.linkedin.com/groups/8365851
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Sears Holdings
https://www.linkedin.com/groups/3752526
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Spiceworks Florida
https://www.linkedin.com/groups/2462402