adam inglis
UX/CX Researcher at Adam Inglis - UX/CX Research - adaminglis.com
adam ha 10+ year experience product research marketing role covering industry ranging news/media , ed-tech , healthcare , fashion , commercial art , publishing , ecommerce , higher education private research sector . adam us empathy , technology , mixed method design thinking uncover hidden audience insight . recent/current partnership include : house kaizen newsday harpercollins aarp alembika u freshfruit magazine laguardia community college economist intelligence unit specializing : session replay heatmap analysis site survey heuristic ui analysis web analytics traffic analysis competitive landscape analysis comparative feature analysis in-depth user interview affinity mapping design thinking exercise user journey map funnel form field analysis mouse pattern behavior analysis social listening digital subculture community ethnography network analysis persona creation
Adam Inglis - UX/CX Research - adaminglis.com
UX/CX Researcher
Specializing in insights, research and analysis. 

Partnerships include: 
House of Kaizen; Newsday; HarperCollins; AARP; Alembika US; Freshfruit Magazine; LaGuardia Community College; Economist Intelligence Unit.

Methods and specialties include:
Session replays
Heatmap analysis
Site survey
Heuristic UI analysis
Web analytics and traffic analysis
In-depth user interviews
Information Architecture
Thematic mapping and design thinking exercises
User journey maps
Funnel form field analysis
Mouse pattern behavior analysis
Social listening and digital ethnography
Network analysis
Persona definition
Card sorting and tree jack exercises
Competitive analysis
Comparative analysis
New York, New York, United States
House of Kaizen
https://www.linkedin.com/company/house-of-kaizen
UX/CX Researcher
Partnered on various UX/CX research projects for Newsday, HarperCollins and AARP. 

Mixed methods included: site survey; social media ethnography; heatmaps and live session recordings; mouse behavior pattern analysis; web traffic analysis; competitive/comparative analysis; design-thinking exercises, in-depth user interviews.
New York, New York, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQGx5Zx2bnCJig/company-logo_100_100/0/1627252357891?e=1655942400&v=beta&t=qPBrqhUIMVoA5I6eABoTmtYHCoVUynOQNlDEdMQaDuM
The Economist Intelligence Unit (The EIU)
https://www.linkedin.com/company/the-economist-intelligence-unit
UX/CX Researcher
Conducted multiple rounds of in-depth interviews and usability tests with users in London and NYC. Produced personas for a future EIU app. Completed a comprehensive competitive analysis and literature review. Contributed to a content inventory, user flows, and journey maps and information architecture.
Remote in NYC
https://media-exp1.licdn.com/dms/image/C560BAQGd-25xNfNgkw/company-logo_100_100/0/1631690758080?e=1655942400&v=beta&t=DVIv8wzkM9oRDkdgt_ku6sTFGgDVMvVND1KhnHtDDJ8
Monash University
https://www.linkedin.com/company/monash-university
Teaching Assistant
Coordinated three international research field trips with Master of Journalism students and academic staff from Melbourne, Australia, to American newsrooms, think tanks, and political sites in New York City and Washington D.C. Provided logistic support to over 60 students and faculty. Engineered IA and content for the LMS. Created experience guides for students.
Remote in NYC and Washington D.C.
https://media-exp1.licdn.com/dms/image/C560BAQGQ17wssGVZeA/company-logo_100_100/0/1640136483646?e=1655942400&v=beta&t=tEoWfxUGChIO3zfca1hrIQYP-LTaz87wjJHLVk7XA1g
Art & Motion
https://www.linkedin.com/company/art&motion
BTB Research
Conducted B2B research. Engineered an early asset management system for digital artwork files. Engineered CRM information architecture. Engineered and published content showcasing artist work for website, digital marketing and social media. Assisted with industry trade shows. 

Artists included: Bart Cooke, JUCO, Adrian and Gidi, Marcus Eriksson, Richard Perez aka Skinnyships, Si Scott, Kathryn Barnard, Marta Cerdà and others.
New York City Metropolitan Area
https://media-exp1.licdn.com/dms/image/C4E0BAQHeihKjm5Q-Eg/company-logo_100_100/0/1559924340409?e=1655942400&v=beta&t=83NCvOJQHSavf-2x7zKUKHyz8YL4vdWJhJ9aWUm6rxs
Ausmed
https://www.linkedin.com/company/ausmededucation
Content Manager
Managed online learning product in an agile development environment — using frameworks like Scrum and Jira with a team of developers, designers, and content producers. Engineered a content strategy for online editorial and educational products. Grew traffic to the blog in excess of 1500% using Facebook and email content marketing. Grew Facebook community engagement from a few hundred users to tens of thousands of users using audience targeted campaigns. Negotiated use rights for content from third-party publishers including Harvard Health Press. Authored and implemented the first editorial and visual style guide.
North Melbourne, Australia
https://media-exp1.licdn.com/dms/image/C560BAQFxe3Bz1BI_Rg/company-logo_100_100/0/1639709547500?e=1655942400&v=beta&t=csleipzH7gXjjAXyLrLog8rlqChXpBklO-U5LQMpR0I
Ausmed
https://www.linkedin.com/company/ausmededucation
Marketing Assistant
North Melbourne, Australia
https://media-exp1.licdn.com/dms/image/C560BAQFxe3Bz1BI_Rg/company-logo_100_100/0/1639709547500?e=1655942400&v=beta&t=csleipzH7gXjjAXyLrLog8rlqChXpBklO-U5LQMpR0I
Avalon English
https://www.linkedin.com/company/avalon-english
English Instructor
Taught English as a second language to South Korean students from elementary school to high school. Designed a curriculum for and instructed a debate class of senior high school students nearing or at English fluency.
Seoul, South Korea
https://media-exp1.licdn.com/dms/image/C4D0BAQGuA-TsHOWf1w/company-logo_100_100/0/1519911891837?e=1655942400&v=beta&t=Vq4xWz6JVNNkzQYgU9xGHa0EWLrbYiQ6wYjCnNJ9yvo
UX Design
Certificate
The City University of New York
https://www.linkedin.com/school/city-university-of-new-york/
https://media-exp1.licdn.com/dms/image/C4E0BAQH2PIDjVGNBWw/company-logo_100_100/0/1593613569516?e=1655942400&v=beta&t=d7T2W_3ajUc68mRfkyi8YXT0RwA0mt6uAsx7UtGvOLc
Journalism with Research Thesis
Master's Degree
Monash University
https://www.linkedin.com/school/monash-university/
https://media-exp1.licdn.com/dms/image/C560BAQGQ17wssGVZeA/company-logo_100_100/0/1640136483646?e=1655942400&v=beta&t=tEoWfxUGChIO3zfca1hrIQYP-LTaz87wjJHLVk7XA1g
Communication and Media Studies
Bachelor's Degree
La Trobe University
https://www.linkedin.com/school/la-trobe-university/
https://media-exp1.licdn.com/dms/image/C560BAQH--B02juMouA/company-logo_100_100/0/1519856538203?e=1655942400&v=beta&t=muzRges7b7gQw1N7UhHadwkKkbtzHC54G29sWF3BsPQ
Scrapp
Scrapp is an ethically-vetted mobile app for upcycling, recycling, and redistributing used goods. Its objective is to make donating and recycling simple and provide transparency around organizations working in the public interest.
https://adaminglis.com/work/scrapp/
The Economist Intelligence Unit - Mobile App
Research lead for capstone project working with The EIU.
https://adaminglis.com/work/eiu/
Ausmed Education
Ausmed Education Website
http://www.ausmed.com.au
Arts and Culture
Photoville
https://www.linkedin.com/company/photoville
Production Assistant
https://media-exp1.licdn.com/dms/image/C4E0BAQEmQrp6Ajl2mQ/company-logo_100_100/0/1590679765827?e=1655942400&v=beta&t=xJVchqEBArK6qWyCw2xgmG3w-Dqp13HjivEp9tLxGa8
Poverty Alleviation
Friends-International
https://www.linkedin.com/company/friends-international_2
Copywriter
https://media-exp1.licdn.com/dms/image/C510BAQG95dAbAxmOYw/company-logo_100_100/0/1577261228353?e=1655942400&v=beta&t=Rw91-iV0IGBNslMI36cDwvwhnYcmDp9ZW8ROZKYsE94
La Trobe University Student Union (LTSU)
https://www.linkedin.com/company/la-trobe-university-student-union
Volunteer
https://media-exp1.licdn.com/dms/image/C560BAQGxq9TbArDllg/company-logo_100_100/0/1519888734392?e=1655942400&v=beta&t=ZcRzsVZvv9Mp0hHIkOkTXxROWaEcsUF_Bh1nd6_ii5o
Arts and Culture
Melbourne Queer Film Festival
https://www.linkedin.com/company/melbourne-queer-film-festival
Volunteer
https://media-exp1.licdn.com/dms/image/C560BAQHjG8Etn9PrlQ/company-logo_100_100/0/1579230817137?e=1655942400&v=beta&t=71mxSdFeASeU0LI8xehZmeD9-vOrz65mdHqdehyUJ6M
Arts and Culture
Melbourne International Film Festival
https://www.linkedin.com/company/melbourne-international-film-festival
Volunteer
https://media-exp1.licdn.com/dms/image/C560BAQFULhDNhcTeSw/company-logo_100_100/0/1599460953264?e=1655942400&v=beta&t=OZTcpAFN6fW5yMJHlpMjfu4ZERGblfE-9xThDLaW47M
https://www.linkedin.com/learning/shopify-essential-training-2
Shopify Essential Training
www.linkedin.com
LinkedIn
https://www.linkedin.com/learning/social-media-monitoring-strategies-and-skills
Social Media Monitoring: Strategies and Skills
www.linkedin.com
LinkedIn
https://www.linkedin.com/learning/learning-data-science-tell-stories-with-data
Learning Data Science: Tell Stories With Data
www.linkedin.com
LinkedIn
https://www.linkedin.com/learning/learning-design-research
Learning Design Research
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/framer-for-ux-design-2
Framer for UX Design
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-foundations-content-strategy
UX Foundations: Content Strategy
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-foundations-information-architecture
UX Foundations: Information Architecture
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-foundations-storytelling
UX Foundations: Storytelling
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/paths/advance-your-skills-as-a-user-experience-researcher
Advance Your Skills as a User Experience Researcher
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/design-thinking-understanding-the-process
Design Thinking: Understanding the Process
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/graphic-design-insight-and-advice
Graphic Design: Insight and Advice
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/invision-essential-training-studio
InVision Essential Training: Studio
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/interaction-design-structure
Interaction Design: Structure
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/learning-graphic-design-layouts
Learning Graphic Design: Layouts
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-deep-dive-analyzing-data
UX Deep Dive: Analyzing Data
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-deep-dive-usability-testing
UX Deep Dive: Usability Testing
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-research-for-agile-teams
UX Research for Agile Teams
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/cert-prep-scrum-master
Cert Prep: Scrum Master
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/scrum-advanced
Scrum: Advanced
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-foundations-research
UX Foundations: Research
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-research-methods-card-sorting
UX Research Methods: Card Sorting
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/ux-research-methods-interviewing
UX Research Methods: Interviewing
www.linkedin.com
LinkedIn
https://www.coursera.org/account/accomplishments/certificate/M5DGAX2J53GC
Custom Reports in Google Analytics
M5DGAX2J53GC
www.coursera.org
Coursera
Nazia R.
      
          



            
              
        
              
  

    
        I had the pleasure of collaborating with Adam while working with the Economist Intelligence Unit. He is a highly creative thinker, and very knowledgable of current technology and design trends. He is extremely dedicated and detailed in his work, especially in conducting research and articulating research insights into easy-to-follow presentations and reports through his mastery in storytelling. And most importantly, Adam is a wonderful teammate to work with and he earns my highest recommendation.
Adam Inglis
https://sg.linkedin.com/in/adam-inglis-0839a41
Singapore
Adam Inglis
https://ca.linkedin.com/in/adam-inglis
GIS Lead
Nanaimo, BC
Adam Inglis
https://uk.linkedin.com/in/adamwilliaminglis
Senior Manager - Virtual Account Management - People & Operations at NetApp
Menston
Adam Inglis
https://www.linkedin.com/in/adam-inglis-b9290010
Corporate Strategy, Growth and New Ventures and Independent Board Member
Greater Boston
Adam Inglis
https://www.linkedin.com/in/adam-inglis-62320211
VP, General Counsel at WorkBoard Inc.
San Mateo, CA
https://media-exp1.licdn.com/dms/image/C4D07AQF2Afr19AjB_Q/group-logo_image-shrink_200x200/0/1631364143458?e=1647691200&v=beta&t=OeDWBD_zY-0ySMxjr3XRpOIizQfQyNWZs3YHn0O1GGA
Media & Marketing Professionals Worldwide
https://www.linkedin.com/groups/78629
https://media-exp1.licdn.com/dms/image/C4D07AQERORwaNQY5KQ/group-logo_image-shrink_200x200/0/1631372228265?e=1647691200&v=beta&t=V_fEZVrnuP4paUziLkdkTREhSGhlBzi7t2gpbXr1f2w
Monash's School of Media, Film and Journalism
https://www.linkedin.com/groups/8355353
https://media-exp1.licdn.com/dms/image/C5607AQGPr5OaaoK9qA/group-logo_image-shrink_92x92/0/1631003447636?e=1647691200&v=beta&t=y_5IHLVBGBJnQIutQU4H82LuyIJR6H7MFyZj5cIsQZk
Digital Producers
https://www.linkedin.com/groups/2996869
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User Experience Group
https://www.linkedin.com/groups/79272
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Monash Alumni (Official)
https://www.linkedin.com/groups/74440
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KCC DesignWorks / CUNY Techworks Alumni
https://www.linkedin.com/groups/8976898
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User Experience
https://www.linkedin.com/groups/72842
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User Experience Professionals Network
https://www.linkedin.com/groups/112915
https://media-exp1.licdn.com/dms/image/C5607AQGnxtSXJuznCA/group-logo_image-shrink_200x200/0/1631419865864?e=1647691200&v=beta&t=_HRINcHSztdiSEHFMnQNdAc0xoCOrJlo9cr-RT9wbwE
Online Journalism
https://www.linkedin.com/groups/723357
https://media-exp1.licdn.com/dms/image/C5607AQGcLApG_wiQ2A/group-logo_image-shrink_92x92/0/1631011215833?e=1647691200&v=beta&t=oaa9uvSYf8yRx0-IELENi0tkDlHdOBOMwmt1ZIGUxZk
Design Thinking Group
https://www.linkedin.com/groups/2057541
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User Experience Design (UX)
https://www.linkedin.com/groups/3209228
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CUNY TechWorks UX Design Alumni and Students
https://www.linkedin.com/groups/12305126