aaliyiah swoopes
Financial Solutions Consultant I & II at BBVA in the USA
pursuing human resource management degree athens state
currently junior athens state university pursuing bachelor degree human resource management , maintaining full-time career . 'm highly-motivated financial industry professional 7+ year banking customer service experience . excel leveraging strong financial acumen , adaptability , articulate communication anticipate client need , grow client relationship , meet business objective . 'm also known utilizing complex problem-solving , organizational skill , multitasking optimize banking center workflow , improve team efficiency , elevate customer experience . area expertise include banking product knowledge & sale , loan processing , exemplary customer service .
BBVA in the USA
https://www.linkedin.com/company/bbva-usa
Financial Solutions Consultant I & II
Conducts daily outbound sales calls to connect with new and existing customers, successfully identifying financial needs and providing customized banking solutions for a variety of consumer and small business clients 

Cross-sell mortgage loans or investment services and provides insurance referrals to vetted partners, ensuring customers receive intuitive, comprehensive service

Assists loan officers with processing consumer and commercial loans, ensuring the process is completed timely and that all documents are complete and accurate

Supports profitability of the #1 retail branch in the region by consistently achieving quarterly personal sales while adhering to bank policies and regulatory guidelines 

Serves as a SWAT Team Member, responsible for improving organizational efficiency through the Workplace Solutions Program
https://media-exp1.licdn.com/dms/image/C4D0BAQGyAFduk1PFDw/company-logo_100_100/0/1604607635942?e=1655942400&v=beta&t=F1MeAd7AQAeu3ys2OAycn9HWo5SapKz5dKISEHc63eg
BBVA in the USA
https://www.linkedin.com/company/bbva-usa
Sales And Service Advisor I & II
Excelled in a hybrid position responsible for supporting the branch during high traffic hours as a Senior Branch Associate while optimizing sales during non-peak hours, earning recognition as the East Region's 2018 and 2019 Top Performer

Handled new account openings, cross-selling of bank products, and referrals, maximizing customer retention and expanding customer relationships

Identified customer needs, contacted existing or prospective customers, and offered effective solutions through the established sales process, consistently meeting or exceeding quarterly sales goals

Completed additional compliance training around federal banking regulations as well as bank policies and procedures, ensuring ethical handling of financial products and customer information
https://media-exp1.licdn.com/dms/image/C4D0BAQGyAFduk1PFDw/company-logo_100_100/0/1604607635942?e=1655942400&v=beta&t=F1MeAd7AQAeu3ys2OAycn9HWo5SapKz5dKISEHc63eg
BBVA in the USA
https://www.linkedin.com/company/bbva-usa
Senior Branch Associate
Provided exceptional customer service and built positive client relationships, consistently resulting in a satisfactory or better Customer Experience Score across all categories

Accurately handled cash, deposit transactions, withdrawals, and other financial transactions, ensuring daily work balanced

Supported branch team by reviewing the daily sales focus and referring clients to other lines of business including Loans, Mortgage, Investments, Small and Commercial Business, and Merchant Services
35801
https://media-exp1.licdn.com/dms/image/C4D0BAQGyAFduk1PFDw/company-logo_100_100/0/1604607635942?e=1655942400&v=beta&t=F1MeAd7AQAeu3ys2OAycn9HWo5SapKz5dKISEHc63eg
Woodforest National Bank
https://www.linkedin.com/company/woodforest-national-bank
Retail Banker
Handled cash, processed various customer transactions, and cross-sold bank products, collaborating with tellers and managers to help clients quickly and efficiently 

Processed daily reports (i.e. vault and ATM balances) to reconcile branch totals, resolving errors or discrepancies to ensure accuracy 

Helped customers evaluate their banking needs and provided deeper education through Financial Literacy courses
Decatur, Alabama Area
https://media-exp1.licdn.com/dms/image/C4D0BAQEK3BTvvxZSog/company-logo_100_100/0/1519856467233?e=1655942400&v=beta&t=z_y5l2VniYmXOrB1o8v9WCJ8rQCXjoDeJDfSYx1F2KE
FedEx Ground
https://www.linkedin.com/company/fedex-ground
Package Handler
Loaded/unloaded packages onto or from trailers, conveyor systems, and delivery vehicles, adapting to rapidly changing needs to complete tasks

Ensured team safety and avoided work-related injuries while operating heavy machinery or working in a warehouse environment by adhering to all operational and safety guidelines
Madison, AL
https://media-exp1.licdn.com/dms/image/C4D0BAQHI5iye3F5CTQ/company-logo_100_100/0/1619701026108?e=1655942400&v=beta&t=bdbTC1zQHUoTBvGyR2Y42pjG-gWz39YWlRzVH5XOK3E
Victoria's Secret
https://www.linkedin.com/company/victoria%27s-secret
Retail Sales Associate & Seasonal Supervisor
Assisted associates with strategizing to meet or exceed daily sales goals and provided coaching around successful cross-selling 

Replenished sales floor merchandise and accurately processed customer transactions, facilitating a positive shopping experience
Decatur, Alabama Area
https://media-exp1.licdn.com/dms/image/C4E0BAQGnxDYHqXzMbw/company-logo_100_100/0/1642797422330?e=1655942400&v=beta&t=gPvrz2Q2fqtCLjbYft0B137OwSvN3rJxaw0EgvcDueA
Athens State University
https://www.linkedin.com/school/athens-state-university/
https://media-exp1.licdn.com/dms/image/C4D0BAQG4MPHBWWmTEQ/company-logo_100_100/0/1614976846943?e=1655942400&v=beta&t=UUEmNNBnYZoHehEn-6sw3qKzuGPPzUL2jVR8FGucmUg
Accounting and Business/Management
Associate of Science (A.S.)
John C Calhoun State Community College
https://www.linkedin.com/school/calhoun-community-college/
Earned Short Term Certificate in Business Administration - December 2015
https://media-exp1.licdn.com/dms/image/C4E0BAQHWBetpTgZpjA/company-logo_100_100/0/1642171484131?e=1655942400&v=beta&t=7lFwyHicYE2-rcYiQgItG0wjHkncXm_BbtySY4KAkBA
Free Spirit Apparel
Volunteer
Charitable Clothing Line | Humanitarianism | Helping The Community 
                    | http://www.freespiritapparel.org |
Human Resource Club
-
Desire to join while attending Athens State
Principles of Accounting
I & II
Management Information Systems
-
Organizational Communication
-
Stats Method of Business II
II
Children
Free Spirit Apparel
Backpack Supplier/Photographer
Assisted with the distribution of 250+ free backpacks and school supplies to low-income children for the 2016-2017 school year. I captured photos of the event
Notary Public
Limestone County
https://www.linkedin.com/in/carol-garth-garth-57b04599
Carol Garth garth
--
Athens, AL
https://www.linkedin.com/in/kristina-dodson-091b63132
Kristina Dodson
Procurement/Buyer
Tehachapi, CA
https://www.linkedin.com/in/jessica-broadfoot-493361230
Jessica Broadfoot
Procurement specialist | 20+ yrs experience in account reconciliation & audit prep | Proven bookkeeper |  Extremely deadline & detail savvy
Florence, AL
https://www.linkedin.com/in/jerry-pike-79725a82
Jerry Pike
President/CEO at Eagles' Wings, Inc.
Coker, AL
https://www.linkedin.com/in/paula-ramsey-60b51a74
Paula Ramsey
Assistant Vice President at Regions Financial Corporation
Tuscaloosa, AL
https://www.linkedin.com/in/otis-billups-27875013a
Otis Billups
Regions Bank
Columbus, MS
https://www.linkedin.com/in/kari-usery
Kari Usery
Career Coordinator | Business Analytics Student
Huntsville, AL
https://www.linkedin.com/in/darley-johnson-8b45aab6
Darley Johnson
Financial Relationship Consultant  at Regions Bank
Greater Tuscaloosa Area
https://www.linkedin.com/in/microbper
Michael Perry
Branch Manager at PNC
Birmingham, AL
https://www.linkedin.com/in/stephanie-mccluskey-1686a5102
Stephanie McCluskey
Senior Branch Manager
Hartselle, AL
https://www.linkedin.com/in/robert-shanks-0109081b
Robert Shanks
Private Banker at JPMorgan Chase & Co.
Birmingham, AL
https://www.linkedin.com/in/elijah-hall-914913150
ELIJAH HALL
Mortgage Processing Team Leader at NewRez LLC
Birmingham, AL
https://www.linkedin.com/in/christopher-mock-22745a210
Christopher Mock
Financial Relationship Consultant  at Regions Bank
Tuscaloosa, AL
https://www.linkedin.com/in/lacy-orton-7339b31a5
Lacy Orton
Relationship Banker at JP Morgan Chase Bank
Birmingham, AL
https://www.linkedin.com/in/cj-pate
CJ Pate
Real Estate Agent
Northport, AL
https://www.linkedin.com/in/chad-craig-426624143
Chad Craig
DE&I | Financial Operations | Putting People First
Birmingham, AL
https://www.linkedin.com/in/eveitt-payne-844a88132
EVEITT PAYNE
District Retail Executive
Birmingham, AL
https://www.linkedin.com/in/megan-brannan
Megan Brannan
Talent Acquisition Sourcing Specialist at JLL.
Kansas City Metropolitan Area
https://www.linkedin.com/in/levi-kahn-83883335
Levi Kahn
Account Manager at Fidelity Payment Services
New York City Metropolitan Area
Aaliyiah Swoopes
https://www.linkedin.com/in/aaliyiah-swoopes-9b552595
--
United States
https://media-exp1.licdn.com/dms/image/C5107AQEcrHNurBxNfA/group-logo_image-shrink_92x92/0/1538054062730?e=1647691200&v=beta&t=tBzR9C5A6uMUpE6mA29rAQc3o0plZNb6KEr9_yLsAZ8
REAL ESTATE - buyers, sellers, investors and developers
https://www.linkedin.com/groups/76185
https://media-exp1.licdn.com/dms/image/C5607AQE0cdjx6PU_Ww/group-logo_image-shrink_92x92/0/1631004458665?e=1647691200&v=beta&t=oKKyRIDDMO1S5tFyaeWk3bwu6Obooy_s6lGPYSyRZg8
Real Estate Network by Client.com
https://www.linkedin.com/groups/4571432
https://media-exp1.licdn.com/dms/image/C4E07AQHsMLzxzUdT7Q/group-logo_image-shrink_92x92/0/1631007637442?e=1647691200&v=beta&t=ieIEDuw4jtsB7WIl6JEqjYc0_-FwTnYKbym9fww3xiw
Real Estate Investor
https://www.linkedin.com/groups/48222