Andre Acierno, M.S. Organizational Management
Business Intelligence Analyst at T-Mobile
Data Analytics | Relational Databases | Business Intelligence | Transform details to insights
Results driven professional with a focus on data lifecycle management. Experienced in data exploration, generation/collection, cleaning, interpretation, and visualization. 

I enjoy putting insights to work through data discovery, pre-processing data, and model planning using SQL, Tableau, and Excel. My specialty is in sales and performance management.
T-Mobile
https://www.linkedin.com/company/t-mobile
Business Intelligence Analyst
Responsible for data synthesis, data interpretation, asset protection, and important communications. Interpret data, build performance dashboards, and augment data to enhance actions toward key performance initiatives. Use SQL to source data from multiple database tables to help business teams make more informed decisions with customer marketing strategies. Proficient in conditional SELECT, SUBQUERY, CASE, CTE, and Temp Table statements to help transform data to desired result for new insights.  Build visual dashboards in Tableau that measure team attainment progress in key performance indicators. Manage analytics through google sheets formulas and scripts that aid in automating real time trend analysis.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
T-Mobile
https://www.linkedin.com/company/t-mobile
Manager
Leveraged data reporting tools like Google Sheets, PowerBI, Medallia, Workday, and Google analytics to drive results. Boosted team succession planning, daily operations, and strategic scheduling. Drove google reviews from three stars to five stars and elevated customer traffic by 36%. Lead team to top five percent of sales achievement in the company. Enhanced inventory operations through audit analysis to create process improvements that boosted operations compliance to 99.8% from 89% and reduced lost assets by 36%. Subject matter expert in employee engagement, customer satisfaction, and performance management.
Orlando, Florida, United States
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
T-Mobile
https://www.linkedin.com/company/t-mobile
Mobile Expert
Achieved top five percent of sales for multiple quarters. Delivered world class customer experience with the highest average Net Promotor Score year over year for seven years in a row. Helped management train and develop new hires and transfers. Used digital platforms to automate customer relationship management.
Orlando, Florida, United States
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
AT&T
https://www.linkedin.com/company/att
Retail Sales Consultant
Engage and interacted with individual and business customer accounts. One of my duties was to proactively schedule and attend events to help promote our store location and company products and services. I helped answer questions every day ranging from WiFi technology, signal repeaters, google voice services, IOS and android platforms, Microsoft exchange e-mail, satellite service, and home services.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQE6Wr9RUG3OuA/company-logo_100_100/0/1533066385525?e=1655942400&v=beta&t=l5j2bQTjt4nOW0PcpT6DoXTIU4snEIfhvwD4qeMfjIQ
CompUSA
https://www.linkedin.com/company/compusa
Business Sales Support Representative
Made outbound sales call to small and medium business for potential prospects interested in computer hardware and software related products. Such products included LAN and wireless networking hubs, battery back ups, mice, keyboards, computers, monitors, security cameras and software suites from Quickbooks, Microsoft Office Professional, Anti-virus, and VPN routing software. I would also show customers guided tours of the technology shop to show the benefits of additional services and ensure a comfortable buying decision when selling additional insurance options on their products of choice.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQE_IsIQ4yesQw/company-logo_100_100/0/1519855981235?e=1655942400&v=beta&t=Of-3CxTEs-pUbR9WGjVvEopx1RyXw3oGBuN33xDQxQM
Organizational Management 
Master of Science - MS
Ashford University
https://www.linkedin.com/school/ashford-university/
https://media-exp1.licdn.com/dms/image/C4E0BAQHO3zenJY9Q8Q/company-logo_100_100/0/1547255935734?e=1655942400&v=beta&t=xg-lgtZoKCLJ6vjp4ri5-b0v5tCLn-K3iDCDkE9OVGg
Psychology
Bachelor of Science (BS)
University of Central Florida
https://www.linkedin.com/school/university-of-central-florida/
https://media-exp1.licdn.com/dms/image/C510BAQERdqvS3PNJSg/company-logo_100_100/0/1519865950068?e=1655942400&v=beta&t=-5es7rdaw8ASYMPVvNOi_Gyn4J0FJTRrUmIADfm6KYo
General Studies
Associate of Arts (A.A.)
Valencia Community College
https://www.linkedin.com/school/valencia-college/
https://media-exp1.licdn.com/dms/image/C4D0BAQFVx6cj0kTirA/company-logo_100_100/0/1568233944383?e=1655942400&v=beta&t=fE_00t-KLYJMxiYzgt3QKCp8dDleO9RIOMfbVAQp4CE
Human Resources Management
MAN2300
Human Resources Recruitment/Staffing
MNA2320
http://catalog.valenciacollege.edu/degrees/associateinscience/businessaccountingofficerelated/businessadministration/#certificatestext
Human Resources Specialist
catalog.valenciacollege.edu
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Real Estate Broker/Sales Agent
Climer School Of Real Estate
https://www.linkedin.com/in/steven-dewitz-8b30311a8
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Maitland, FL
https://www.linkedin.com/in/kenneth-lawrence-448581153
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Longwood, FL
https://www.linkedin.com/in/shalinisolomon23
Shalini Solomon MA, BCBA, LBA
Board Certified Behavior Analyst
Honolulu, HI
https://www.linkedin.com/in/kristopher-larson-93596222a
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Charlotte, NC
https://www.linkedin.com/in/trinity-dunbar
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San Francisco Bay Area
https://www.linkedin.com/in/krisfoster
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Investing in tech and the City
San Francisco, CA
https://www.linkedin.com/in/lauren-bade-498b37111
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San Francisco, CA
https://www.linkedin.com/in/megiprovencher
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https://www.linkedin.com/in/amandafuhrmann
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Customer Experience Lead
San Francisco Bay Area
https://pt.linkedin.com/in/tenzinrose
Tenzin Rose
Learning and building
Portugal
https://www.linkedin.com/in/gregory-walters-jr
Gregory Walters, Jr, MS
Leveraging technology to create fairer and more efficient hiring practices
Parker, CO
https://www.linkedin.com/in/drew-robinson-smith-6244a5211
Drew Robinson Smith
SDR at T-Mobile
Louisville, KY
https://www.linkedin.com/in/willkim1
Will Kim
Strategic Account Executive
Denver, CO
https://www.linkedin.com/in/cassandralynndixon
Cassandra Dixon
Product Operations, Professional Services
San Francisco, CA
https://www.linkedin.com/in/lmanzaneres
Lucas Manzaneres
Talent Acquisition Specialist at Aquent
Denver, CO
https://www.linkedin.com/in/jayvasquez
Jay Vasquez
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Los Angeles Metropolitan Area
https://www.linkedin.com/in/brittanibarrett
Brittani Barrett
Kforce Technology- Uniting professionals to achieve success
West Palm Beach, FL
https://www.linkedin.com/in/jesselapotter
Jesse Potter, MBA
Jr. High Educator at Arlington ISD
Fort Worth, TX
https://www.linkedin.com/in/kremeralex
Alex Kremer
Leading culture and giving sales teams super powers
New York, NY
https://media-exp1.licdn.com/dms/image/C4E07AQERhuSXx9wp-Q/group-logo_image-shrink_200x200/0/1631372196492?e=1647691200&v=beta&t=cbDsug9NOnQlMCDGBL5JTQaOpTaBC5IYHmftmIQFRDg
UCF Networking
https://www.linkedin.com/groups/58513
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Florida Networking | Connections
https://www.linkedin.com/groups/2943847
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HR Shared Services and Outsourcing Networking Group
https://www.linkedin.com/groups/2703866
https://media-exp1.licdn.com/dms/image/C4D07AQFNPg4NMiT96Q/group-logo_image-shrink_200x200/0/1630999429915?e=1647691200&v=beta&t=zM-cbf79n9trKPbixyD1iS6JGE_RU_JMAEFDL2G0SdA
Big Data and Analytics
https://www.linkedin.com/groups/4332669