abraham castro
Sales Manager at Bert Ogden Auto Group
sale manager bert ogden auto group
organized , pay attention detail , group oriented , problem solver wish obtain working experience business field working hard obtain graduate degree information technology .
Bert Ogden Auto Group
Sales Manager
Fiesta Chevrolet
Bert Ogden Auto Group
Internet Sales Manager
Establish customer relationships
Implement excellent customer service
Create negotiable deals that satisfies customers needs
Develop product knowledge and expertise
Market product
Fiesta Chevrolet
South Texas Educational Technologies, Inc.
https://www.linkedin.com/company/edinburg-isd
Senior Computer Technician
Create business-to-business quotes that adjusts well to a predefined budget
Analyze technology market trends to find operational cost effective solutions
Work with multiple vendors to engage in business where both organizations benefit
Document essential information technology processes for reference and training purposes
Manage IT Projects from beginning to end implementing project management tools
Set up and management of district e-mail, primary system administrator
Manage internet use of access policy by implementing internet filters/firewalls (iBoss Enterprise Reporter)
Manage proctor caching for STAAR-L and TELPAS examinations
Establish voice and data networks by running, pulling, terminating, and splicing cables 
Install telecommunications equipment, routers, switches, internet filters, and cable trays
Manage internet use of access policy by implementing internet filters/firewalls (iBoss Enterprise Reporter) 
Perform diagnostics and troubleshooting of system issues assigned through desk tickets
Document essential information technology processes for reference and training purposes
Weslaco, Texas
https://media-exp1.licdn.com/dms/image/C4E0BAQEIYqhOpzxnOA/company-logo_100_100/0/1557932819864?e=1655942400&v=beta&t=vX6v-IAuqsqmm74qiVYdd_tcVIU-s2Qx08qGgWpdsNs
Compuzone
IT Support Specialist
Evaluate, Analyze and Solve Information Technology Problems
Document resolutions and analyze trends for ways to prevent future occurrences
Prioritize and schedule work orders according to importance and demand
Create and maintain positive customer relations
Software and Hardware Problem Solving (Networking, Servers, Cabling, Mobile Devices)
Server Configuration (Application Server, File Sharing Services, Active Directory)
Installing and Configuration of Security Systems using DVR technologies. 
Give IT support through contracts to large enterprises such as OfficeDepot, Rue21, McDonalds, Chilis, Silver Jeans, The Childrens Place, Valleywide housing authorities.
McAllen, Texas Area
Family Dollar
https://www.linkedin.com/company/family-dollar
Customer Service Representative
Principle Duties & Responsibilities:
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Skills & Competencies Utilized:  Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Edinburg, Texas
https://media-exp1.licdn.com/dms/image/C4E0BAQE7DQHTEsekZQ/company-logo_100_100/0/1585767091321?e=1655942400&v=beta&t=NFkHTnQAX8oBv8tbVZ6YrEWySVU8Mqq-CpXr-ygxjkA
Edinburg Cisd
https://www.linkedin.com/company/edinburg-cisd
Technology Intern
-Managed campus-wide technology for two elementary campuses per school year.
 Cano/Gonzalez Elementary
 Gorena Elementary
 Lincoln B. Johnson Elementary

-Applied problem solving skills and communication managing skills when unprecedented incidents occurred.

-Loss prevention skills were applied throughout school years
 Managed technology inventory for assigned campuses
 Computers
 Projectors
 Laptops
 Interwrite Pads
 Network Printers

-Technology Implementation and training provided for teachers attaining new technology promoting technology involvement district wide.

-Hardware and Software Installations and Troubleshooting
 TCP/IP configuration
 Domain configuration
 Print server configuration
 Application server configuration and troubleshooting

-Performing Computer Maintenance: formatting PC’s, Replacing RAM, Troubleshooting
	
-Update and maintain school website with html and CSS languages were used
Edinburg, Texas
https://media-exp1.licdn.com/dms/image/C4D0BAQFKMhb6fHdWkA/company-logo_100_100/0/1631288853643?e=1655942400&v=beta&t=nCPB9XSVSbnJEtksJltDcPKI1Utj8JVHAIDa0tKEM5c
Information Technology (MSIT)
Master of Science
The University of Texas-Pan American
https://www.linkedin.com/school/the-university-of-texas---pan-american/
Relevant Coursework:

Foundations of Software, Principles Info Tech Sys, Design for IT Systems, Cyber-security and Forensics, Foundation Algorithms Data Structures, Applied Database Systems
https://media-exp1.licdn.com/dms/image/C510BAQFxGoPz_YQ5vA/company-logo_100_100/0/1519866681114?e=1655942400&v=beta&t=qFzUAf0YaTPV4kQ7b-fedCr-yw_HPwoNdqE8MZqOApM
Computer Information Systems
Bachelor of Business Administration (BBA)
The University of Texas-Pan American
https://www.linkedin.com/school/the-university-of-texas---pan-american/
Dean’s List:

Spring 2010
Spring 2011
Fall 2012

Relevant Coursework:
Business Intelligence, Systems Analysis, Information Security, Database Management, Project
Management, Strategic Management, Management Information Systems, Networks, Advanced
Business Programming, Fundamentals to Managerial Accounting, Principles of Management,
Money and Banking, Managerial Finance, and Quantitative Methods for Decision Making in
Business.
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Dean's List
UTPA
https://www.linkedin.com/in/johnny-rodriguez-24582268
Johnny Rodriguez
Public Relations Bert Ogden Auto Group
Edinburg, TX
https://www.linkedin.com/in/erik-quiroz-32652b195
Erik Quiroz
Sales Manager at Bert Ogden Auto Group
Greater McAllen Area
https://www.linkedin.com/in/crisanto-villarreal-4769a317a
Crisanto Villarreal
Service Advisor at Bert Ogden Auto Group
Greater McAllen Area
https://www.linkedin.com/in/josh-rico-597382a8
Josh Rico
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Weslaco, TX
https://www.linkedin.com/in/diego-rivera-07596231
DIEGO RIVERA
Sales Manager en BERT OGDEN CADILLAC, INC.
Greater McAllen Area
https://www.linkedin.com/in/robert-putty-3956b861
Robert Putty
Remember
McAllen, TX
https://www.linkedin.com/in/luis-flores-b92359176
Luis Flores
New car director at Bert Ogden Auto Group
Greater McAllen Area
https://www.linkedin.com/in/juan-guerrero-5708bb197
Juan Guerrero
Floor Manager/ Finance manager at Bert Ogden Auto Group
Greater McAllen Area
https://www.linkedin.com/in/jorge-gutierrez-mba-25358912
Jorge Gutierrez, MBA
Corporate Strategist at The Bert Ogden Auto Group
Edinburg, TX
https://www.linkedin.com/in/martin-aguirre-b4b961123
MARTIN AGUIRRE
General Sales Manager at Bert Ogden Auto Group
McAllen, TX
https://www.linkedin.com/in/arturo-marroquin-199783173
Arturo Marroquin
Social Media Manager at Bert Ogden Auto Group
Greater McAllen Area
https://www.linkedin.com/in/santiago-balderas-3031b577
Santiago Balderas
Director of Finance at Fiesta Nissan
Greater McAllen Area
https://www.linkedin.com/in/patrick-fralick-53800268
Patrick Fralick
General Manager at Bert Ogden Auto Group
Weslaco, TX
https://www.linkedin.com/in/julio-de-leon-4190ba121
Julio De Leon
Regional Manager
Greater McAllen Area
https://www.linkedin.com/in/rudy-youngblood-a9270070
Rudy Youngblood
Area Sales Manager  at Flagship Credit Acceptance
Greater McAllen Area
https://www.linkedin.com/in/jesusgarzajr89
Jesus Garza Jr
Sales Consultant at Bert Ogden Auto Group
San Juan, TX
https://www.linkedin.com/in/thalia-vega-58374b16a
Thalia Vega
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Greater McAllen Area
https://www.linkedin.com/in/mario-x-cavazos-5b611b30
Mario X Cavazos
New Vehicle Sales Manager  at Bert Ogden BMW
Edinburg, TX
https://www.linkedin.com/in/marsha-green-4683441b6
Marsha Green
Vice President Marketing at Bert Ogden Auto Group
Edinburg, TX
https://www.linkedin.com/in/marco-a-salas-58371b120
Marco A. Salas
Finance Manager
Pharr, TX
Abraham Castro
https://mx.linkedin.com/in/abraham-castro-70157812a
Master in Bussines Administration
Electronics Engineer
Yucatán, Mexico
Abraham Castro
https://www.linkedin.com/in/abraham-castro-b67862b9
Laser Marking and Traceability Machines Expert and the Repair of All Kinds of PC Boards and Electronics Equipment.
El Paso Metropolitan Area
Abraham Castro
https://www.linkedin.com/in/abraham-castro-04a42266
Senior Product Consultant at ClickUp
United States
Abraham Castro
https://www.linkedin.com/in/abraham-castro-459ab483
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Hayward, CA
Abraham Castro
https://es.linkedin.com/in/abrahamcastrojc
Software Engineer en ADP
Barcelona
https://media-exp1.licdn.com/dms/image/C4D07AQGmQ8B-SXhPWA/group-logo_image-shrink_200x200/0/1631362868513?e=1647687600&v=beta&t=afN0QZ93U6t_dSJnVDvoTAzd0eXjS53iWZAgwLS0VxA
Windows Server 2012 "Early Experts" Study Group
https://www.linkedin.com/groups/4576007