Ashley Durham, CSPO
Program Manager at AKQA
Program Manager at AKQA
Dynamic account and project manager experienced in leading cross-functional teams—design, development and marketing—to ensure projects remain in scope, on time and budget. Pivotal role in shaping agency project management practices and developing methodologies. Expertise in execution of strategic planning that promotes high-level objectives while maximizing bottom-line results for both the agency and its clients. Documented record of surpassing agency, client and organizational expectations.

EXPERTISE
Project Management
Account Management
Production Planning
Operations Management
Budgetary Reporting
Strategic Planning
Business Continuity
Human Resources
Personnel Training

ACCOUNT AND PROJECT MANAGEMENT SKILLS
Agile & Waterfall Methodologies
Basecamp, JIRA, WorkFront Software
Full Life Cycle Project Management
Milestones Management
Requirements Development
QA Planning & Execution
Risk Evaluation & Management
Managing & Leading Diverse Teams
Scope Monitoring & Control
Kickoff & Postmortem Leadership
Workflow Creation & Configuration
Timeline Analysis & Estimation
Stakeholder Management
Salesforce Experience
AKQA
https://www.linkedin.com/company/akqa
Program Manager
https://media-exp1.licdn.com/dms/image/C4D0BAQEWavnv54IJgg/company-logo_100_100/0/1605631239287?e=1655942400&v=beta&t=NMfkR952ncRTg94anCxMj6IwZ5STJGP8qj4i15CW674
AKQA
https://www.linkedin.com/company/akqa
Senior Project Manager
Atlanta, GA
https://media-exp1.licdn.com/dms/image/C4D0BAQEWavnv54IJgg/company-logo_100_100/0/1605631239287?e=1655942400&v=beta&t=NMfkR952ncRTg94anCxMj6IwZ5STJGP8qj4i15CW674
WebMD
https://www.linkedin.com/company/webmd
Account Manager
Account and project lead for Hospital, Pharmaceutical & CPG campaigns. Responsible for managing campaigns from Pre-Sales to Build through Maintenance and Takedown.

•	Establishes trust and lasting relationships with clients by providing world-class client service and the ability to rapidly resolve issues.
•	Responsible for managing High Profile Campaigns for WebMD’s Leading Cancer Hospital System, Pharma & CPG Clients
•	Duel project management responsibilities ensuring project plans, timelines and campaign details are set up and managed properly within WorkFront.
•	Scheduling and leading all project kickoff meetings, producing weekly status reports and informing leadership of major changes in the production lifecycle.
•	Cross-functional team collaboration and communication to ensure campaign goals are met for both the organization and clients
•	Lead contact for Sales, Marketing, Design & Development teams
Atlanta, Georgia
https://media-exp1.licdn.com/dms/image/C4D0BAQH0iQx6u3kDbw/company-logo_100_100/0/1598382434823?e=1655942400&v=beta&t=1nUqkVjwnPQr00y5p6nPCCTKXos7FJl34dGwva2e0S0
Station Four
https://www.linkedin.com/company/station-four
Digital Project Manager
Lead medium to large-scale design, development and marketing projects for a national client base. Responsible for managing upwards of 30 client endeavors at any given time while maintaining strong financial, operating, team building and leadership performance.

•	Proven track record for successfully completing projects ahead of schedule and under budget.
•	Production of timeline, cost and scope documentation.
•	Develop internal project management methodologies based on lessons-learned and industry best practices.
•	Responsible for testing and providing recommendations for the best tools and technologies to optimize the agency’s project management practices.
•	Evaluate and manage potential risks and difficult client requests both professionally and efficiently.  
•	Architected JIRA workflow configurations to increase overall team productivity and visibility for efficient load-leveling.
•	Thorough account management including timecard and timeline tracking, budgetary monitoring and invoice generation.

PM SKILLS:

Agile & Waterfall Methodologies
Basecamp, JIRA, WorkFront Software
Full Life Cycle Project Management
Milestones Management
Requirements Development
QA Planning & Execution
Risk Evaluation & Management
Managing  & Leading Diverse Teams
Scope Monitoring & Control
Kickoff & Postmortem Leadership
Workflow Creation & Configuration
Timeline Analysis & Estimation
Stakeholder Management
Salesforce Experience
https://media-exp1.licdn.com/dms/image/C4D0BAQHqU-y8eiJfdQ/company-logo_100_100/0/1519889367683?e=1655942400&v=beta&t=0nHThwMu3ClAB-pVP5oQvROHbW6ls0PV7Og0BapA5y4
ASHCO, INC
Digital Marketing Coordinator
Lead all internal digital marketing efforts including managing internal websites, ad design and media placement; marketing content development; and social media account management.
Jacksonville Beach, Florida
Emily's Antiques and Design
Web Coordinator
Jacksonville Beach, FL
IFX Medical Inc.
https://www.linkedin.com/company/ifx-medical-inc-
SEO Content Strategist
SEO Content Strategist responsible for content planning and search engine optimization content planning; unique online marketing and education page development for a wide range of clients; social media and blog development and management for a diverse audience; exhibited proficiency in search engine optimization tactics and website usability.

Experienced in AP Style writing and editing.
Experienced web copywriter.
Experienced in website management.
SEO computer programs: Rank Tracker
Jacksonville Beach
https://media-exp1.licdn.com/dms/image/C560BAQHQzAae6aX0dA/company-logo_100_100/0/1519908045294?e=1655942400&v=beta&t=OI2HykA0FWAo3soZKzQZNF7HMpqjFbRiJv8PtXiB5aI
The Trendle Group
Marketing and Sales Intern
Developed and implemented sales plans for generating new clients.
Created relevant, unique posts for Facebook, Twitter and the company blog.
Planned objectives with beat writers for Meetings Focus South.
Conducted and reported hotel site inspections and reader board activity.
University of North Florida
https://www.linkedin.com/company/university-of-north-florida
Online Art Editor and Archivist for The Spinnaker
Edited online photography layout.
Designed layout for online content publication.
Archived past and present print publications.
https://media-exp1.licdn.com/dms/image/C4E0BAQEXh5Cp_ItsZg/company-logo_100_100/0/1636045000887?e=1655942400&v=beta&t=9m9fh0y9WZ--BLXjv_o8Cuz7fHptohLl8oXls0MSFjI
Public Relations, Photography
Bachelors of Science
University of North Florida
https://www.linkedin.com/school/university-of-north-florida/
https://media-exp1.licdn.com/dms/image/C4E0BAQEXh5Cp_ItsZg/company-logo_100_100/0/1636045000887?e=1655942400&v=beta&t=9m9fh0y9WZ--BLXjv_o8Cuz7fHptohLl8oXls0MSFjI
Florida State University
https://www.linkedin.com/school/florida-state-university/
https://media-exp1.licdn.com/dms/image/C4E0BAQGoGIZO_21A1A/company-logo_100_100/0/1570564597267?e=1655942400&v=beta&t=wYUEXpcDLAjwaq0wjDIeOpSIObcYMYLPOK9M3CpDqrI
High School Diploma
Episcopal High School
Summa cum Laude
University of North Florida
Cystic Fibrosis Foundation
https://www.linkedin.com/company/cystic-fibrosis-foundation
Volunteer
https://media-exp1.licdn.com/dms/image/C4D0BAQHli7XAcTBr9w/company-logo_100_100/0/1519856246187?e=1655942400&v=beta&t=-7VrENmpT1226t3YEK3Jhu1NKoHBQqZ4TgYvF9X3n6U
https://www.linkedin.com/in/annsfeir
Ann S.
Project Manager | Keeping the trains running on time…
Atlanta Metropolitan Area
https://www.linkedin.com/in/blakealiseshaw
Blake Shaw
Digital Product Management and Experience Strategy
Atlanta, GA
https://www.linkedin.com/in/imsarahesmith
Sarah Smith
Program Director, Delta Air Lines at AKQA
Atlanta, GA
https://www.linkedin.com/in/danielaverso
Daniel Averso
Creative Director at AKQA
Atlanta, GA
https://www.linkedin.com/in/corey-gragg-atl
Corey Gragg, CSPO
Program Management
Atlanta, GA
https://www.linkedin.com/in/tbates01
Tara Bates, CSM, SSM
Experience Product Delivery & Program Management Leader
Atlanta, GA
https://ng.linkedin.com/in/louise-enearu
Louise Enearu, PhD
Researcher and Project Manager
Nigeria
https://www.linkedin.com/in/rlefkoff
Ryan Lefkoff
Co-Founder + Experience | With Radical Design Co.’s Mission Driven Design Methodolgy, I help product and innovation teams uncover hidden experience obstacles, enhancing end-to-end products and services more effectively.
Atlanta, GA
https://www.linkedin.com/in/jennifer-janda-08b547a6
Jennifer Janda
Sr. Manager Marketing Strategy at J.B. Hunt Transport Services, Inc.
Springdale, AR
https://www.linkedin.com/in/kevinpound
Kevin Pound
Director, Product Management at Chameleon
Atlanta, GA
https://www.linkedin.com/in/daniela-stolk-433b3533
Daniela Stolk
Product Designer
Fort Lauderdale, FL
https://www.linkedin.com/in/troyarboc
Troy Sanders
Freelance Senior Copywriter
Atlanta, GA
https://www.linkedin.com/in/lizadv
Liz Olson
VP, Account Director at Tombras
Atlanta, GA
https://www.linkedin.com/in/francismatia
francis styons
Senior Designer at AKQA
Atlanta Metropolitan Area
https://www.linkedin.com/in/heatherjenkins1
Heather Jenkins
VP, Brand Leader
Roswell, GA
https://ie.linkedin.com/in/grainne-kehoe-46b5b463
Grainne Kehoe
Business Director at The Public House
Ireland
https://uk.linkedin.com/in/sophie-hart
Sophie Hart
Marketing Manager
London
https://www.linkedin.com/in/emily-brown-ab020153
Emily Brown
Director, Program Management at MERGE
Greater Chicago Area
https://au.linkedin.com/in/ria-bartlett
Ria Bartlett
Graphic Designer at Marx Creative Agency
Brisbane, QL
https://www.linkedin.com/in/jarrid-beasley-a150084
Jarrid Beasley
Sr. Program Manager at Amazon
Greater Seattle Area
https://media-exp1.licdn.com/dms/image/C5607AQHtsSF3UVjZsQ/group-logo_image-shrink_200x200/0/1631436226562?e=1647691200&v=beta&t=bFNHrmpmH1B6Wd41SgpfenDIaqvPUeVe3-RYoR7rOrQ
Content Strategists
https://www.linkedin.com/groups/1774690
https://media-exp1.licdn.com/dms/image/C5107AQFgYKJp2uNn8Q/group-logo_image-shrink_92x92/0/1631010891880?e=1647691200&v=beta&t=D5XvmWot-W7AvQGqB6nOpuW-prJRDIiDqciovYWDIJw
Digital Marketing SEO SEM Social Mobile Apps Data Internet Media Brand CRM PR Email Affiliate Jobs
https://www.linkedin.com/groups/71207
https://media-exp1.licdn.com/dms/image/C4E07AQH38slRJLZSVQ/group-logo_image-shrink_92x92/0/1630996122133?e=1647691200&v=beta&t=upbAYbjCq77O39UmFvHMtM5tVK7JEzxvHgZ2qJXnAf4
Episcopal School of Jacksonville Alumni
https://www.linkedin.com/groups/1599927