a. nicole brewer , ml
Customer Service Supervisor at Kansas City Public Library
customer service supervisor kansa city public library
customer service supervisor evening weekend kansa city public library . graduated december 2018 emporium state university master 's degree library science . americorps alum . love crochet constantly trying new patterns/making pattern attempting get people buy creation . somewhat successful . also used dabble local kc community semi-professional theatre stage manager . she/her/hers
Kansas City Public Library
https://www.linkedin.com/company/kansas-city-public-library
Customer Service Supervisor
- Hire, train, and supervise staff at all public desks
- Respond to patron complaints and incidents
- Stay up to date on newly released books, music, and movies to help with Readers Advisory
- Work collaboratively with a team of supervisors
- Answer a wide variety of reference questions - from local, to technological, to research
- Member of the KCPL Patron Experience Council
Kansas City, Missouri Area
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COUNTRY Financial®
https://www.linkedin.com/company/country-financial-
Production Assistant
- Assist several agents with new production and current servicing
- Create and design the monthly agency seven-page newsletter
- First point of contact through chat, email, or phone for agents' clients, mortgage companies, and other requests
- Fully licensed in P/C and L/H since 2015
Overland Park, Kansas, United States
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Farmers Insurance
https://www.linkedin.com/company/farmers-insurance
Agency Business Consultant
•	Train and assist new agents and staff on systems and procedures
•	Handle research requests from agents, agency staff, or home office
•	Track performance reports and contact agents or staff to follow through with necessary next steps
Kansas City, Missouri Area
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Farmers Insurance
https://www.linkedin.com/company/farmers-insurance
Customer Sales and Service Representative
•	Fully licensed since 2015 in order to change or write client policies
•	First point of contact for all clients, mortgage companies, and other requests
•	Assisted agency producers to create new documents or programs for client outreach
Lenexa
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She&Her Productions
Resident Stage Manager
 Manage and maintain personnel and show information notebook
 Coordinate with directors, performers and technical staff
o Responsible for a variety of duties such as lighting, sound cues and recording all movement
o In charge of keeping all records, time management, and point of communication
Kansas City, Missouri Area
Olathe School District
https://www.linkedin.com/company/olathepublicschools
Secretarial Assistant/Account Manager
 Manage all student and staff lunch accounts, contacting those not in good standing
 Manage and maintain lunchroom duties and coordinating with food production
 Assist lead secretary and principal in all office duties including but not limited to:
o Make copies, answer phones, access computer camera system to allow visitors entry
o Input money received and make and record all deposits
o Other daily tasks needed by principal or teachers
Countryside Elementary School
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Hillcrest Christian Early Learning Center
Lead Teacher
 Managed and maintained the learning center’s education standards; including but not limited to the following:
o Creating unique lesson plans geared toward each classroom
o Reviewed classroom lesson plans and curriculum checks on a weekly basis
o Completed weekly safety standard checks
o Completed assessments and portfolios of each child for quarterly parent teacher conferences
o Customer service: Communicating with parents and future parents about the school, program, and curriculum
AmeriCorps
https://www.linkedin.com/company/americorps
Education Aide
Education Aide with Operation JumpStart at the Child Development Center Head Start associated with Catholic Charities of Denver.
Greater Denver Area
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Archives Studies concentration
Master of Library Science - MLS
Emporia State University
https://www.linkedin.com/school/emporia-state-university/
Proficient in ArchivesSpace, Archive-It, LibGuides, SirsiDynix Symphony ILS. Familiar with DACS, EAD, AACR2, RDF, Dublin Core, XML.
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Sociology, Social Work, Intercultural Studies
Bachelor of Arts - BA
Southwest Baptist University
https://www.linkedin.com/school/southwest-baptist-university/
Sociology major with Social Work and Intercultural Studies minors. Proficient understanding of sociological theories and qualitative and quantitative research methods.

Theatre was my main extracurricular activity.
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Diploma
Olathe East High School
National Honor Society, Spanish studies, Theatre, Orchestra, Volleyball
Education
Olathe School District
https://www.linkedin.com/company/olathepublicschools
Mentor
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Education
AmeriCorps
https://www.linkedin.com/company/americorps
Education Aide
Education Aide with Operation JumpStart at the Child Development Center Head Start associated with Catholic Charities of Denver.
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https://www.linkedin.com/in/jon-erickson-30021b24
Jon Erickson
Loan Specialist at Zillow Home Loans, LLC
Leawood, KS
https://www.linkedin.com/in/allison-kuehne-80b75174
Allison Kuehne
Academic Advisor and Instructor at Kansas State University
Manhattan, KS
https://www.linkedin.com/in/evan-washechek-55669197
Evan Washechek
Information Services Supervisor at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/darion-freeman
Darion Freeman
Lead Software Engineer at Verb Inc.
Austin, Texas Metropolitan Area
https://www.linkedin.com/in/ian-hrabe-2910b37a
Ian Hrabe
Library Information Specialist at Johnson County Library
Kansas City, MO
https://www.linkedin.com/in/amanda-ryan-41b95ab9
Amanda Ryan
Enterprise Digital Marketing Specialist at Emeritus
Salt Lake City, UT
https://www.linkedin.com/in/rmjohnson28
Rhiannon Johnson
Career Resources Specialist
Kansas City, MO
https://www.linkedin.com/in/joel-jones-kcmo
Joel Jones
Deputy Director Library Services at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/kimgile
Kim Gile
Community Specialists Leader at Kansas City Public Library
Kansas City, MO
https://www.linkedin.com/in/michael-j-cauthon-5a358162
Michael J. Cauthon
Sales & Operations Manager at JMC Electric
Kansas City Metropolitan Area
https://www.linkedin.com/in/cory-brown-764233197
Cory Brown
Inside Sales at Tompkins Industries, Inc.
Kansas City Metropolitan Area
https://www.linkedin.com/in/drake-wicked-a33257165
Drake Wicked
Cable Technician
Denver, CO
https://www.linkedin.com/in/nicole-banks-66b16b54
Nicole Banks
Billing Specialist
Olathe, KS
https://www.linkedin.com/in/nickyarsulik
Nick Yarsulik
Sr. Product Manager at Garmin International
Olathe, KS
https://www.linkedin.com/in/sandra-marlatte-794a4521
Sandra Marlatte
Retired
Ottawa, KS
https://www.linkedin.com/in/seth-moses-12889094
Seth Moses
Master of Library Science at Emporia State University
Kansas City Metropolitan Area
https://www.linkedin.com/in/micheline-amisi
Micheline Amisi
Account Manager at Indigo Slate
Atlanta Metropolitan Area
https://www.linkedin.com/in/james-lindsey-edd-csp-arm-ces-83229110
James Lindsey EdD, CSP, ARM, CES
Sr. Workers’ Compensation Consultant at Nationwide
Fountain Hills, AZ
https://www.linkedin.com/in/cindy-kramer-csrp-acs-flmi-casa-a1a131115
Cindy Kramer CSRP, ACS, FLMI, CASA
Operations Manager at CNA Insurance
Topton, PA
Happy #AmeriCorpsWeek! If you're looking to give back to your (or another!) community, or know someone in a period of transition (I see you…
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I’ve been wanting to share my exciting news for a few weeks now…I am moving to Dodge City, Kansas to be the new Assistant Director of Public…
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Hire women. Promote women. Include women. (not just on the days where there is a hashtag involved.)
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