Ahmed Alkatheeri
Product Manager at Etihad
Product Manager at Etihad
I’m a professional experienced in project management, product management,application development, design thinking, agile methodology, service delivery, and documenting & reporting data skills to support innovation adoption, web and mobile related applications stability, growth, and success.

I’m interested in technology trends, innovation, artificial intelligence, software product management, and software development. 

I graduated from Zayed University specialized in IT Security & Networking. While my university study, I worked as a Teacher Assistant in technology and innovation-related majors, and as a MicroISV web/mobile developer for my own projects/side-projects.
Etihad
https://ae.linkedin.com/company/etihadairways
Product Manager
- Manage a product called Intelligence Exchange which is a Sabre product that is a flexible and scalable platform designed to provide real-time and comprehensive data for the entire airline system.

- Work with Business stakeholders to provide the business automation solution for their needs in their areas from End to End, manage the currently enabled software routines and promote releases to the production environment.

- Manage the portfolio of current and upcoming routines are used on Intelligence Exchange software product.

- Deliver the business automation solutions to business areas that aim to support and provide benefits for Etihad Airways in terms of revenue generation, cost reduction, support safety, and enhancements.

- Work with a vendor to track the software routines development status and working in progress activities and availability of development team.

- Provide the financial approval to start to let vendor works in software routines development based on given requirements from the business and received estimation hours from the vendors.

- Extract the required airline data from Intelligence Exchange software product using Oracle SQL Developer, for business requirements and analysis purposes.
Abu Dhabi, United Arab Emirates
https://media-exp1.licdn.com/dms/image/C560BAQFhsobdUJLuMg/company-logo_100_100/0/1541395138218?e=1655942400&v=beta&t=xqJJsB_rBu8rqpwV6uRgOW58bdbawwgKDBhhqL8NIGE
Etihad
https://ae.linkedin.com/company/etihadairways
Service Delivery Manager
- Manage the Etihad Airways mobile app: Responsible for the mobile app in the production environment, involved in incidents that occurred for the mobile app because of several reasons like datacenter issues and one of the web services was down. I was doing a smoke test with my team and monitoring end-points using some tools like Charles, Kibana, Apica, Adobe Omniture.

- Manage monitoring platform/product for Etihad Airways mobile app called Apica: Enable and manage a monitoring platform/product for mobility team in Etihad Airways called Apica which was monitored Etihad Airways mobile app in a production environment where it shows analytical dashboard about current app’s run-time status and SLA percentage.

- Adopt Microsoft Power Bi to run data automation and updated mobile app dashboard: To make mobile app required reports and dashboard for business stakeholders faster I use the Power Bi tool provided by Microsoft.

- Review customers' feedback with a managed vendor for current mobile app issues: Review feedback from Etihad Airways customers who use the Etihad Airways mobile app features,  checking with the vendor if any functionality issues exist and solve them. I and my team used Atlassian JIRA to open and close tickets for managing major and minor issues.

- Publish Service Delivery Documentation for the team: Created a Service Delivery Team Documentation for the mobility team in Etihad Airways that can be used for current and new service delivery employees.

- Handle approvals of change requests that include mobile apps updates: Checking test cases of mobile apps in Etihad are valid, make sure there are no issues inside apps before moving updates to the production environment, and approving the change request.

- Deliver of multiple reports and dashboard of current iOS devices and apps status based on requirements from internal Etihad Airways stakeholders. The purpose of this dashboard to let users update critical apps and operating system if it's out of date.
Abu Dhabi
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Etihad
https://ae.linkedin.com/company/etihadairways
T&I Manager
- In IT Innovation & Exploitation department: Working on Etihad Airways mobile app for iOS & Android that released in 2016, works included UAT, raising bugs, opening & closing defects using Atlassian JIRA with Agile methodology implementation, dealing with Apple review team to approve the iOS app version on fast time since I have an experience on developing mobile apps for iOS platform.

- In Corporate IT department: Achieved several Business Analysis tasks for one of the projects there, works included creating AS-IS & TO-BE business processes & use cases, the project was on ‘Scoping’ PMO stage. Working on Yammer social app created by Microsoft for companies, my rule was testing the app on different desktop & mobile browsers to make sure the app is responsive and does not have UI or UX problems (UAT testing).

- In the Business Solutions/Sabre Management department: Collaborate with business stakeholders to deliver their requirements from a project management perspective. Additionally, I worked on a project related to Sabre Sonic Mobile, my rule was to lead the project and ensure that 5 new languages are rolled out to the mobile version of the Etihad website, and prepare a testing and deployment milestone plan.
Abu Dhabi
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Etihad
https://ae.linkedin.com/company/etihadairways
Volunteer / Participator - Innovation Week
Volunteer on organizing the Innovation Week for the organization and presenting the innovational products of Etihad Aviation Group in front of general audience and royal highness figure and people who represent the government.
Etihad Innovation Centre
https://media-exp1.licdn.com/dms/image/C560BAQFhsobdUJLuMg/company-logo_100_100/0/1541395138218?e=1655942400&v=beta&t=xqJJsB_rBu8rqpwV6uRgOW58bdbawwgKDBhhqL8NIGE
Special Olympics
https://ae.linkedin.com/company/special-olympics
Volunteer/Participator
Organize competitions happen there regards to orders of players and time of matches, motivate players and colleges, represent National Service on this event.
Abu Dhabi
https://media-exp1.licdn.com/dms/image/C4D0BAQEqn_xhoZWH3Q/company-logo_100_100/0/1620068745576?e=1655942400&v=beta&t=EZ35dTUQc2f8l6pHjLAW5rbkSDsJzxIcobmlLRAubnk
Self-employed
Web/Mobile Developer
Developing and designing my websites and projects, developing server-side projects depending on programming languages such as PHP with its frameworks, designing website UI, coding in HTML/CSS/Javascript, Responsive Web Design testing, Capabilities of web browsers.

Developing mobile apps and games especially for iOS platform, developing games using cocos2d for iPhone, testing iOS frameworks, cleaning the code of iOS project's classes (obj-c/cocoa/etc ..).
Zayed University
https://ae.linkedin.com/company/zayed-university
Teacher Assistant
For Mobile Computing course: I teach students how to develop (native/hybrid) mobile apps using programming languages and libraries like javascript/jQuery and Objective-C/Cocoa Touch, and helping them for achieving their projects goals in course. 

For the Operating System Management course: I teach students how to use a command-line interface in Linux (Unix commands), installing the Linux-based operating system as a physical/virtual machine, correcting exam papers, reviewing labs/assignments/projects.
https://media-exp1.licdn.com/dms/image/C560BAQFzp-_fjJLOzA/company-logo_100_100/0/1519856218202?e=1655942400&v=beta&t=3TkIEf1datFr9lAMO3aC-jptZEKcRLKM4ym1CoVCiQc
مدونة مبدع
Blogger
IT Security and Networking
Bachelor's Degree
Zayed University
https://ae.linkedin.com/school/zayed-university/
https://media-exp1.licdn.com/dms/image/C560BAQFzp-_fjJLOzA/company-logo_100_100/0/1519856218202?e=1655942400&v=beta&t=3TkIEf1datFr9lAMO3aC-jptZEKcRLKM4ym1CoVCiQc
Ethical Hacking
CIT 330
Information Security Basics
CIT 235
Intro. to Program & Problem Solving
CIT 225
Mobile Computing
CIT 371
Networks & Telecommunications
CIT 255
Operating Sys. Administration
CIT 315
Programming & Problem Solving
CIT 320
Technical Writing
CIT 300/301/305/306
ITIL Foundation
-
Scaled Agile Framework (SAFe 5)
-
Gamification
SMART Recycling Kiosk
Etihad Airways mobile app
https://www.etihad.com/en-ae/help/mobile-apps
https://www.linkedin.com/learning/how-to-train-your-brain-for-happiness
How to Train Your Brain For Happiness
www.linkedin.com
LinkedIn
https://www.linkedin.com/learning/project-management-foundations-4
Project Management Foundations
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/leadership-mindsets
Leadership Mindsets
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/what-to-do-in-the-first-90-days-of-your-new-job
What to Do in the First 90 Days of Your New Job
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/becoming-an-agile-coach
Becoming an Agile Coach
www.linkedin.com
LinkedIn
General English - Advanced Level
EF Education First
http://www.linkedin.com/learning/learning-vue-js-3
Learning Vue.js
www.linkedin.com
LinkedIn
https://www.coursera.org/account/accomplishments/certificate/MQ6TC3Q95MTU
Digital Product Management: Modern Fundamental
MQ6TC3Q95MTU
www.coursera.org
University of Virginia
http://www.linkedin.com/learning/comparing-agile-versus-waterfall-project-management
Comparing Agile versus Waterfall Project Management
www.linkedin.com
LinkedIn
https://www.coursera.org/account/accomplishments/certificate/GMNQXW3MAWPK
Design Thinking for Innovation
GMNQXW3MAWPK
www.coursera.org
University of Virginia
http://www.linkedin.com/learning/leading-yourself
Leading Yourself
www.linkedin.com
LinkedIn
https://www.coursera.org/account/accomplishments/verify/VDBNJRRM6MMN
Customer-Centric IT Strategy
VDBNJRRM6MMN
www.coursera.org
University of Virginia
https://www.youracclaim.com/badges/76ac480a-be66-4d71-9dd3-15cc3edcce29/linked_in_profile
Certified SAFe® 5 Agilist
71279469-2462
www.youracclaim.com
Scaled Agile, Inc.
Microsoft Azure  Fundamentals - AZ900
X19-56827
Microsoft
http://www.linkedin.com/learning/creative-thinking
Creative Thinking
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/devops-foundations-lean-and-agile
DevOps Foundations: Lean and Agile
www.linkedin.com
LinkedIn
ITIL Foundations
C-d1101c4a9f-65c91c637
Cybrary
Introduction To Aviation
Etihad Airways
Mobile App Development Participate for UAE National Service
Ministry of Defence, UAE
https://www.youracclaim.com/badges/027af5dc-f2a2-45a4-9fee-e409563613c5/linked_in_profile
Certified Associate in Project Management (CAPM)
2648348
www.youracclaim.com
Project Management Institute
https://www.youracclaim.com/badges/aeda8c1f-78a3-4181-9d08-5d50aa0c4a25?source=linked_in_profile
Certified SAFe® 5 Product Owner/Product Manager
05640312-4874
www.youracclaim.com
Scaled Agile, Inc.
https://www.youracclaim.com/badges/e3b86c8e-ee59-484d-8547-18dcadc1e96d/linked_in_profile
Scaled Agile Framework (SAFe 4)
56533247-2540
www.youracclaim.com
Scaled Agile, Inc.
https://ae.linkedin.com/in/noora-al-mansoori-74867a103
Noora Al Mansoori
Product Manager at Etihad
أبوظبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/turky-al-hammadi-79916866
Turky Al Hammadi
Head of Product Development & Delivery at Etihad
الإمارات العربية المتحدة
https://ae.linkedin.com/in/asma-almehrzi-b13a95185
أسماء المحرزي
إنجازاتي
أبوظبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/carl-lewis-12a7b784
Carl Lewis
Training Manager - Programmes at Alshaya Group
الإمارات العربية المتحدة
https://in.linkedin.com/in/sumit-kumar-0674391a
Sumit Kumar
#Rural Business #Rural Marketing #Emerging Markets
بانغالور
https://ae.linkedin.com/in/alan-furlong-24844017
Alan Furlong
Regional F&B Brand Manager at Azadea Group
الإمارات العربية المتحدة
https://ae.linkedin.com/in/jayaraj-menon-160a1948
Jayaraj Menon
Head of Software Engineering - BI &Analytics at Emirates Group IT
الإمارات العربية المتحدة
https://ae.linkedin.com/in/oksana-sandulenko
Oksana Sandulenko
Facilitating strong relationships with the business industry and academic entities to improve the success of the company
أبوظبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/malik-ghazanfar-410aab153
Malik Ghazanfar
At Nakheel PJSC - Nakheel Malls
دبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/majed-al-breiki-25320145
Majed Al Breiki
Contract Management Manager (PPA & CTA) at Barakah One Company (ENEC Subsidiary)
الإمارات العربية المتحدة
https://ae.linkedin.com/in/jumaa-khoori-19a22514b
Jumaa Khoori
Visual Brand Management & Special Projects
الإمارات العربية المتحدة
https://sa.linkedin.com/in/gemboy-sebello-b25398181
Gemboy Sebello
Training Manager KSA
الرياض, السعودية
https://ae.linkedin.com/in/sharon-perolls-84b5b871
Sharon Perolls
Retail & Experience Director at FACES, Chalhoub Group
الإمارات العربية المتحدة
https://ae.linkedin.com/in/nicolas-mora-parra
Nicolas MORA PARRA
Director of Electromagnetic Effects -Directed Energy Research Centre Technology and Innovation Institute, Abu Dhabi
الإمارات العربية المتحدة
https://ae.linkedin.com/in/afnanahmedjunaidi
Afnan Ahmed Junaidi
Transport Planner | Civil Engineer | MSc (Eng) | Interim CEng Registrant | GradCIHT | MTPS | A.M.ASCE | GMICE
أبوظبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/brendan-noonan-aa389317
Brendan Noonan
Strategy, Leadership, Customer Experience, Consultant and Presenter at Strategic Leadership Consultancy
راس الخيمة, الإمارات العربية المتحدة
https://ae.linkedin.com/in/rpsiakis
Rafail Psiakis, PhD
Senior Researcher - Drone Security at Technology Innovation Institute
أبوظبي, الإمارات العربية المتحدة
https://ae.linkedin.com/in/zouheir-tamim-el-jarkass-mba-msc-cfa-icd-d-6993916
Zouheir Tamim El Jarkass, MBA, MSC, CFA, ICD.D
Senior Advisor, Learning and Development , Mubadala Investment Company
الإمارات العربية المتحدة
https://ae.linkedin.com/in/haifa-alhosani-59a840158
Haifa Alhosani
AVP - Service Operations
الإمارات العربية المتحدة
https://ae.linkedin.com/in/rayahaldhanhani
Raya AlDhanhani
Product Manager & SAP BI Certified Consultant
الإمارات العربية المتحدة
Ali Alhammadi
      
          



            
              
        
              
  

    
        Although adaptability is becoming a trended skill needed for any individual, Ahmed has always emphasized proactive adaptation as a lifestyle and habit he is constantly practicing to cope with ever changing work environments and job functions he has handled throughout his career with Etihad. 

With his perseverance character injected with creative mindset and massive technical capabilities, Ahmed has a distinctive ability to infuse himself in any business domain and able to thrive even in the difficult circumstances.
I think it's crucial to give yourself enough time when making decisions because it's only you who will be responsible for these decisions. Some…
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تم إبداء الإعجاب من قبل Ahmed Alkatheeri
#WednesdayFeelings Sometimes you just need to start.I love this illustration, many times in the past had the same feeling and went through the same…
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تم إبداء الإعجاب من قبل Ahmed Alkatheeri
#Kindness is free to #give, but #priceless to #receive... ❤ There is no exercise better for the heart than reaching down and lifting people up...…
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تم إبداء الإعجاب من قبل Ahmed Alkatheeri
Ahmed Alkatheeri
https://ae.linkedin.com/in/ahmed-alkatheeri-0889b927
Project Management
أبوظبي, الإمارات العربية المتحدة
Ahmed AlKatheeri
https://ae.linkedin.com/in/ahmed-alkatheeri-77844659
Operational Risk Specialist at Nawah Energy Company
الإمارات العربية المتحدة
Ahmed Alkatheeri
https://ae.linkedin.com/in/ahmed-alkatheeri-03163aa9
IT security officer at Emirates Development Bank (EDB), CCSS
أبوظبي, الإمارات العربية المتحدة
Ahmed Alkatheeri
https://ae.linkedin.com/in/ahmed-alkatheeri-687b87189
Head Of Department at Noor Capital P.S.C نور كابيتال
الإمارات العربية المتحدة
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Digital Barza is the Digital Hub
https://www.linkedin.com/groups/8932635
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Web Standards
https://www.linkedin.com/groups/53511
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HeadHunt - Emirati / UAE National
https://www.linkedin.com/groups/4203400
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Emiratisation Matters by EmiraTalent
https://www.linkedin.com/groups/2344191
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On Startups - The Community For Entrepreneurs
https://www.linkedin.com/groups/2877
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CV Group: CV's - Video Resumes - Jobseekers - Recruiters  - coaching - Learning
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