Ama O. Darkwa
Sales Development Representative at HungerRush
Saving restaurants from paying high commissions with white-glove marketing services
A BBA graduate of Baruch College who is knowledgeable in sales, public speaking, marketing/social media marketing, networking, and building relationships. My past experiences include working in customer service in several different industries, such as restaurants, security, tech, and marketing. It was through these experiences that I learned how much I love helping people find what they wanted and taking care of their needs. Seeing them smile on their faces when I help them with what they’re looking for makes my day.  My ability to adapt to new changes easily and be result-driven has led me to promotions on different occasions. 

Whilst in college, I enjoyed all of my marketing classes so much, that I couldn’t wait to put the knowledge to work. Right before graduation, I interned at a tech company as a  digital marketing assistant for 3 months. I was delighted to be presented with the opportunity to utilize the skills gained during my studies to design and implement 15+ marketing campaigns across several media platforms that increase webinar’s viewership by 42%. At the end of my internship, I was happy that I had met and exceeded the required goals to complete the program.
HungerRush
https://www.linkedin.com/company/hungerrush
Sales Development Representative
Houston, Texas, United States
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SV Academy
https://www.linkedin.com/company/svacademy
Sales Development Fellowship
•Selected in top 2% of applicants for a program offered to high-potential individuals preparing for an SDR role in SaaS
•Rigorously trained (300+ hours) and assessed on sales development skills by instructional coaches and industry
professionals
•EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritization
•SDR workflow: consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication
across email, social, phone, and video touchpoints; generating campaigns to SMB, mid-market, and enterprise accounts
• Tech tools: SalesLoft, Salesforce, Google Suite, InsideView, Loom, LinkedIn Sales Navigator
San Francisco, California, United States
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Talend
https://www.linkedin.com/company/talend
Sales Development Representative
•Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending Talend webinar
•Collaborated and completed within an SDR team setting
•Built and refined call scripts; designed email campaigns; created prospecting videos
•Engaged actively in weekly performance reviews and coaching in a team setting with the manager
Redwood City, California, United States
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GAOTek Inc.
https://www.linkedin.com/company/gao-tek-inc-
Digital Marketing Assistant (Intern)
•Participated in a team to organize 30 virtual (online) global conferences
•Conducted market research and competitive analysis
•Used social media platforms such as LinkedIn to invite 70+ conference speakers, panelists, sponsors, or attendees per day
•Performed social marketing to promote the conferences and events and GAOTek products
•Agenda preparations, care of speakers, attendees, and sponsors, events coordination
New York, United States
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CORE Services Group, Inc.
https://www.linkedin.com/company/coreservicesgroup
Security Receptionist Supervisor
• Overseed office administration and office-related tasks, including responding to incoming calls, taking, and delivering messages, or transferring calls to voicemail when personnel was unavailable.
• Welcomed employees and visitors in a courteous and professional manner to determine the nature of the business and announced visitors to appropriate personnel.
• Conducted badge inventory and documented returns in daily reports.
• Reviewed and audited shift reports maintaining visibility into performance and feedback from the team
Brooklyn, New York, United States
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Dynamic Strategic Resource Group
Administrative Assistant Intern
• Performed clerical tasks such as mailing, copying, faxing, filing, and scanning
• Screened over 50 phone calls daily, taking messages and routing calls when necessary
• Partook in a team in exceeding fundraising goals by 150% by diversifying funding streams from private donations to two public fundraising campaigns and grant awards from the Woodside Community Action Grant and Clinton Global Initiative 2017
• Earned opportunity to speak on education inequality alongside Brandon Stanton of Humans of New York to a 900+ audience at a statewide event hosted by United Way Foundation
New York, NY
Chick-fil-A-Franchise
https://www.linkedin.com/company/chick-fil-a-franchise
Front of The House Team Member
•Efficiently took 300 orders on IPOS, processed various tenders during 8-hour-shifts
•Took necessary steps to meet customer needs and effectively resolved food or service issues to ensure customer satisfaction
•Packaged to-go order items into bags and drinks into carriers to improve customer gratification
•Collaborated with supervisors to offer discounts and gift cards for returning and unsatisfied guests
New York,  N.Y
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Guttman Community College CUNY
https://www.linkedin.com/company/guttman-community-college
Global Guttman Ambassador
As a proud ambassador of Global Guttman, I got the chance to traveled to New Orleans over 2018's spring break as a part of the LASC 295: Issues in Global Learning course, featuring a variety of impactful activities, including:
-traveling to the Barataria Preserve for an ecology tour of the bayou and visit the fishing village of Lafitte
-attending history of jazz exhibition
-touring the St. Roch Cemetery
-visiting the Healing Center for Vodou Ceremony
-engaging in community service activities by volunteering at the Northshore Food Bank, in the city’s lower Ninth Ward, and in the St. Roch neighborhood.

Research was also conducted based on a theme or topic studied during the trip, including Changes in Public Education after Katrina, The Role of Jazz in Post-Katrina New Orleans Revitalization, Mardi Gras Indians and Civic Engagement in New Orleans and Crime Rates: A Neighborhood Comparison of the French Quarter and The Lower Ninth Ward.
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College Nannies, Sitters and Tutors
https://www.linkedin.com/company/college-nannies-&-tutors
Babysitter/Tutor
•	Served as a baby-sitter for various families when matched through the College Nannies and Tutors organization
•	Transported children to and from their various schools and extra-curricular activities, prepared or bought meals for children, helped with homework as needed, and prepared children for bed
•	Maintained a clean and safe environment for children 
•	Interacted with infants through games and story books 
•	Aided families in day-to-day chores as needed
New York, NY
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New York Cares
https://www.linkedin.com/company/newyorkcares
Student Volunteer, Computer Basics Class
•	Assisted adults and senior citizens with basic computer skills, such as using Microsoft Word, and search engines, such as Google
New York Public Library
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Marketing Management
Bachelor of Business Administration - BBA
Baruch College
https://www.linkedin.com/school/baruch-college/
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IT/Helpdesk Participant
Year Up
https://www.linkedin.com/school/year-up/
• Accrued 300+ hours of hands-on training in Information Technology/ Help Desk as part of a fix months career development program that includes six months of college-level courses.
• Served as Operations Manager and managed the room set up, facilitated welcome, overview, and action items
• Knowledge of Desktop Operating Systems including Windows, and Mac
• Assembled PCs, install and configure operating system and application software
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Liberal Arts and Sciences/Liberal Studies
Associate of Arts and Sciences - AAS
Guttman Community College CUNY
https://www.linkedin.com/school/guttman-community-college/
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https://www.youracclaim.com/badges/0479daa3-8fb3-42b5-ac6f-4eac746b596c?source=linked_in_profile
CIS 201: Computer Hardware
www.youracclaim.com
Year Up
https://www.linkedin.com/in/hannamingo
Hanna M.
Student at Borough of Manhattan Community College
Bronx, NY
https://www.linkedin.com/in/kaylen-boglo-55a983161
Kaylen Boglo
Teacher at NY Kids Club & NY Preschool
New York, NY
https://www.linkedin.com/in/bryan-campos-11681b181
Bryan Campos
Intern at Genspace NYC
New York City Metropolitan Area
https://www.linkedin.com/in/ernest-butts-5aba4a17b
Ernest Butts
Program Coordinator at The Posse Foundation
New York City Metropolitan Area
https://www.linkedin.com/in/sean-wang-aa2135181
Sean Wang
Student at Guttman Community College CUNY
New York City Metropolitan Area
https://www.linkedin.com/in/samantha-dennehy-b19845161
Samantha Dennehy
Aspiring Teacher
Bronx, NY
https://www.linkedin.com/in/enmanuel-brito-008990149
Enmanuel Brito
Software Developer at Infosys
Providence, RI
https://www.linkedin.com/in/jovanni-lezama20
Jovanni Lezama
Senior Paid Search Associate at Mindshare
New York City Metropolitan Area
https://www.linkedin.com/in/iridiancastillo
Iridian Castillo
Academic Success Center Tutoring Support Specialist at Guttman Community College
New York, NY
https://www.linkedin.com/in/darious-serrano
Darious Serrano
Focused on user-first, culturally competent, and inclusive design practices - Product Designer
Brooklyn, NY
https://www.linkedin.com/in/tasha-mccalla-2701a31a8
Tasha McCalla
Healthcare focused aspirant with experience in psychology.
New York, NY
https://www.linkedin.com/in/aaron-perez-709273169
Aaron Perez
Student at Guttman Community College CUNY
New York City Metropolitan Area
https://www.linkedin.com/in/anza-shahid-440b34183
Anza Shahid
Hunter College, Biological Sciences Student
New York, NY
https://www.linkedin.com/in/roesha-biggs
Roesha Biggs
Associate Banker
Bronx, NY
https://www.linkedin.com/in/linda-cepeda-72751b187
Linda Cepeda
EMT Equipment Maintenance Technician at Google, on behalf of Astreya
Bronx, NY
https://www.linkedin.com/in/katieghorton
Katie Stone 🌻
Sales Enthusiast | Relationship Builder
Kansas City, MO
https://www.linkedin.com/in/angelicafabian
Angie Fabian
Programmatic
New York, NY
https://www.linkedin.com/in/daniel-mulumba
Daniel Mulumba
Americorps Member at City Year San José/Silicon Valley
San Jose, CA
I’ve applied for 200 jobs with no response‍ ‼️PLEASE STOP applying for jobs into the abyss. (do this instead.)1️⃣ Find 5 jobs that you’re at…
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When I told my family, I was going into wealth management after business school, they were a little hesitant. Why? Because when you think of a…
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We recently sat down with Chief Growth Officer Dean Thompson to talk all things customer service. In this podcast, you'll hear how effective sales…
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Digital Marketing
https://www.linkedin.com/groups/62352
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Marketing, Sales, Social Media, and Technology Innovation Network by SOLUTIONators.org
https://www.linkedin.com/groups/54066
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Sales Best Practices (english version of Bonnes Pratiques Commerciales & Buenas Prácticas de Ventas)
https://www.linkedin.com/groups/35771
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Baruch Alumni Group
https://www.linkedin.com/groups/38172