ahmad abdussamad
Supervisor at Concentrix
supervisor
Concentrix
https://www.linkedin.com/company/concentrix
Supervisor
Facilitated continuous improvement meeting and exceeding program metrics.
Supervise a group of inbound call center professionals on a multi-client support desk .Responsibilities included motivating a team to reach/exceed goals, reporting, and disciplinary action.
Provide consistent coaching and development to staff with ongoing training, quality monitoring,and delivering employee performance evaluations.Ensure that all agents are meeting statistical targets and provide action plans for those that fall below expectations.
Manage sales and lead goals, staffing, scheduling and daily tasks.
Make recommendations to management regarding the development of policies and procedures; identify and implement processing efficiencies.
Represent the organization in various meetings with the client and management team. Ensures that the actions of the group are met and are in line with client goals.
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Organizational Management
BA/BS
Roberts Wesleyan College
https://www.linkedin.com/school/roberts-wesleyan-college/
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https://www.linkedin.com/in/stuartreeves
Stuart Reeves
Global Talent Acquisition Professional
Greater Phoenix Area
https://ph.linkedin.com/in/ni%C3%B1o-bryan-alferez-o-a44543a0
Niño Bryan Alferez O.
Administrative Assistant at Traffic Counsel
Metro Cebu
https://www.linkedin.com/in/randallagee
Randall Agee "CEO, President, Founder, Influencer"
President - Allshore Virtual Staffing, USA | Remote Staffing Expert / Mentor / Lead Generator
Norman, OK
https://www.linkedin.com/in/mullermike
Mike Muller
Vice President Strategic Partnerships at Array
Boston, MA
https://www.linkedin.com/in/timaustrums
Tim Austrums
CEO, Customer Experience Consultant at The Connected Hive | Connecting businesses with the best contact center partner to enhance their customer experience.
Greater Minneapolis-St. Paul Area
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/davidlabatt
David LaBatt
Call Center Outsourcing Expert | BPO Contact Center Consultant ► Helping Clients Find The PERFECT Fit Call Centers
Lees Summit, MO
https://www.linkedin.com/in/macdonaldwriter
Scott D. MacDonald
Senior Vice President – Global Program Management at Citi
Greater Tampa Bay Area
https://www.linkedin.com/in/deniseldewitthanley
Denise DeWitt
Project Management at 3P Partners 3P Partners' Solutions for Improving Business, Operational & Workplace Performance
Plymouth, MI
https://www.linkedin.com/in/matthewahlers
Matthew Ahlers
President & CEO, Worldwide Call Centers, Inc.
Colorado Springs, CO
https://www.linkedin.com/in/gregandersonbs
Greg Anderson
Information and Cyber Security Recruiter - Texas & Remote
Irvine, CA
https://www.linkedin.com/in/jorgecolon
Jorge Colon
Executive Recruiting Leader / Commerical Analytics / Pharma / Big Data / Software /
Hamden, CT
https://www.linkedin.com/in/chrisbrecheen
Chris Brecheen
Passionate. Innovative. Full of Grit.
Dallas-Fort Worth Metroplex
https://www.linkedin.com/in/fcasale
Frank Casale
Digital Labor is the holy grail!
Cofounder, ChoiceWORX
Founder, Institute for RPA & AI
New York City Metropolitan Area
https://www.linkedin.com/in/rossshafer
Ross Shafer
CPAE Funny Keynote Speaker on Change. Comedian/talk & game show host ABC, FOX, USA, NBC, Hall of fame keynote speaker/consultant to Fortune 500's - Keeping Leaders Relevant - TV Emmy winner
Lone Tree, CO
https://www.linkedin.com/in/greghutchins
Greg Hutchins PE CERM
Principal Engineer of Quality + Engineering. Founder of Certified Enterprise Risk Manager® (CERM) Academy, 800Compete.com.
Portland, OR
https://www.linkedin.com/in/plashkesdan
Dan Plashkes
CEO & Founder @ S&P Data Digital,  Early Stage Investor @ OwnersBox (Fantasy Sports), 7x Entrepreneur with 5x Exits, Revenue Savage, Long Term Thinker, Dreamer Of The Possible
Del Mar, CA
https://www.linkedin.com/in/melinda-gonzalez-sandlin-87658a9
Melinda Gonzalez Sandlin
CEO at Benprise
Austin, TX
https://www.linkedin.com/in/mhary-grace-williams-663a7ab9
Mhary Grace Williams
Former HR Recruiter at Anderson Group Philippines
Greater Phoenix Area
https://www.linkedin.com/in/davidwadeporter
David Porter
Account Director-Microsoft Corp
Oceanside, CA
Kathleen M.
      
          



            
              
        
              
  

    
        I worked with Ahmad on the IBM Program. He is a team player, motivator and mentor. He is well respected by those who work for him and with him. Ahmad is an asset to Concentrix!
Javed Ahmad Khan Abdussamad
https://in.linkedin.com/in/javed-ahmad-khan-abdussamad-203543172
Quality Engineer At Accupack Engineering Pvt. Ltd
Mumbai
Ahmad Abdussamad Ibrahim
https://in.linkedin.com/in/abdussamadargungu
Bachelor of Science - BSIT at Noida International University
Noida
ahmad abdussamad
https://ph.linkedin.com/in/ahmad-abdussamad-66bbbb168
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Philippines
Ahmad Abdussamad
https://www.linkedin.com/in/ahmad-abdussamad-531688a5
Customer Service at Xerox
Fairport, NY