Aamir Syed
Team Lead / Sr. Network Security Customer Success Manager at Palo Alto Networks
Team Lead / Sr. Services Account Manager at Palo Alto Networks
20+ years experience in technology and business with a focus on delivering industry leading innovative products. Excels in executing strategic projects from concept to completion with a focus on meeting customer needs and business goals. Strong communication, organizational and decision-making skills. 

► Industry experience in product management, product development and solutions architecture. Developed product requirements, systems and solution validation strategy, competitive analysis and proof of concept for new products and solutions. 

► Presented and demonstrated to partners and customers. Proven track record in delivering quality software and developing markets for emerging technologies by providing innovative solutions.

► Broad understanding of a wide range of Networking, Mobility, Unified Communications,  Cloud, Network Function Virtualization (NFV), Security and Software Defined Networking.

► Experienced in successfully managing projects in Agile. Created user stories, backlogs, epics, participated in sprint planning and monitoring progress. Developed requirements and managed trade-offs among scope, cost and time through establishing clear and achievable objectives throughout the project life cycle. Scoped budget, resources, equipment and timeline. Tracked project risks, inter-dependencies, milestones and deliverables across various project tracks to ensure successful project implementation.
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Team Lead / Sr. Network Security Customer Success Manager
Network Security Customer Success - Majors and Strategic Accounts (West & Central, North America)
United States
https://media-exp1.licdn.com/dms/image/C560BAQE0vfm0isr0cQ/company-logo_100_100/0/1625156612048?e=1655942400&v=beta&t=49NUlFsuVymlgjK2p6h7nQdANAXRbzwH8nYe_vdcxm4
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Team Lead / Sr. Services Account Manager, North America
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQE0vfm0isr0cQ/company-logo_100_100/0/1625156612048?e=1655942400&v=beta&t=49NUlFsuVymlgjK2p6h7nQdANAXRbzwH8nYe_vdcxm4
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Technical Account Manager, North America
Santa Clara, California
https://media-exp1.licdn.com/dms/image/C560BAQE0vfm0isr0cQ/company-logo_100_100/0/1625156612048?e=1655942400&v=beta&t=49NUlFsuVymlgjK2p6h7nQdANAXRbzwH8nYe_vdcxm4
Cisco
https://www.linkedin.com/company/cisco
Program Manager
Program Managing Cisco Enterprise & DC - Catalyst 9k Switching Product Line.
Program Managing global Cisco commodity program working with cross-functional engineering, product and operation teams.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
Cisco Systems, Inc.
https://www.linkedin.com/company/cisco
Engineering Project Lead
Summary: Network Security, IPSec, SSL, Remote Access & Site to Site VPN solutions, IWAN security DMVPN, ACL, NAT, Firewall, IKE on Cisco Cloud Services Router (CSR), ASR & ISR routers.

•	Performed project scoping, change management, risk management, milestone completion estimation, hardware and software resource planning, finalization of test plans and test coverage.

•	Architected SSL VPN performance and scale validation strategy for SSL VPN remote access solution for Cisco Cloud Services Router (CSR1000)  and Cisco ASR1000 series routers; resulted in customer deployments.

•	Developed in-house tool libraries and tests in Python for AnyConnect client emulator for SSL VPN; resulted in half a million savings in validation and release of solution.

•	Led engineering efforts on customer escalation cases on security and classification including memory and TCAM utilization for customer scenarios; resulted in re-architecture of memory to capture large customer accounts with hundreds of sites.

•	Architected and validated Internet of Things (IoT) Security Proof of Concept (PoC) with new features allowing thousands of sensors to securely communicate with central router over public/private hybrid network; resulted in a project to officially support this scenario to address this huge opportunity.

•	Led de-risk of security portfolio on next generation products with new crypto processors for compute intensive IPSec encryption and decryption, bench-marked overhead and resource utilization with different security ciphers under extreme scale and performance considerations; resulted in aligning expectations and increased performance at a lower cost therefore saving company millions of dollars.

•	Performed extreme scaling and performance for IP Security on Cisco ASR1000 series routers. Created scripts to hand over to Unified Performance and Scaling team; resulted in running extreme scaling scripts with millions of Access Control Entries (ACE) against current and future platforms.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
Cisco Systems, Inc.
https://www.linkedin.com/company/cisco
Sr. Software Engineer
Summary: Unified Communication and Collaboration (UC&C), Voice, Video, Conferencing, Transcoding, Translating, Cisco Unified Communication Manager / Express (CUCM / CUCME), Survivable Remote Site Telephony (SRST), Voice Gateways, SIP Trunking, SIP, SCCP, MGCP & IP Phones.

•	Project lead for voice & video architecture in Unified Communications & Collaboration (UC&C), led a cross-functional team of engineers, collaborated with product marketing on key features in validation of re-architecture of UC&C components for next generation of Cisco ISR4k routers; resulted  in Cisco regaining the edge against the competition in features, performance and scale to increase market share gains.

•	Planned, Designed and Implemented setups in Unified Communications Solution for customer's enterprise environments.

•	Led various UC&C projects with Cisco Unified Communication Manager, Survivable Remote Site Telephony (SRST) and Voice Gateways; resulted in several Fortune 500 customer wins and led to increased UC&C and IP phones of several hundred million dollars.

•	Presented New Products Introduction (NPI) training to Support Engineers and System Engineer Virtual Training (SEVT) to Sales Engineers.

•	Led Mobile app POC and architectural validation for iPhone to enable vision of anywhere anytime any device borderless network.

•	Led IPv6 voice and DoD secure phone project; enabled company to achieve DoD supplier certifications.

•	Validated framework for Web 2.0 API, enabling UC application partner to win large enterprise accounts.

•	Partnered with product marketing on product strategy & competitive analysis for Cisco Unified Border Element.

•	Led team to analyze trends and customer found issues; resulted in reducing customer pain points.

•	Led CALEA efforts and validated requirements for LI with BTS and SS8.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
Cisco Systems, Inc.
https://www.linkedin.com/company/cisco
Technical Marketing Engineer / Technical Product Manager
Summary: Executive Briefings, Demos, Presentation at Trade Shows, Competitive Analysis, White Papers, Vertical Solutions, Proof of Concepts, Sales Engineer Training, Pre and Post Sales Support, Responding to RFIs and RFPs.

•	Developed metro, public safety and rail solutions for mobile access router; resulted in customer deployments.

•	Conducted technical discussions between account teams, engineering and product management.

•	Worked with customers, partners and account teams to respond to RFIs and RFPs and position the solution to win deals.

•	Demonstrated and presented Cisco Mobility Solutions to CTOs & CIOs at Cisco Executive Briefing Center.

•	Wrote white papers, led team on competitive analysis and strategy, and provided pre and post FCS support.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
Cisco Systems, Inc.
https://www.linkedin.com/company/cisco
Software Engineer
Summary: Programming in C on Cisco IOS software, Design Documents, SFS, Code Reviews, Working with support and field and fixing customer and internal found bugs in IOS software code.

•	Developed Cisco IOS WAN real-time embedded networking software in C for Cisco routers and switches.

•	Conducted design discussions, code reviews, resolved internal and customer found defects in Cisco IOS network Operating System.

•	Worked on systems and solutions for MGX WAN switches, delivered 10 FCS bundled solutions to customers.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
HDE, Inc. (Now Kyocera Mita)
Software Engineer
•	Software development in C for Ricoh & Sharp print engines, postscript, PCL development.

•	Developed and ported software and drivers for network digital imaging devices from Canon and Ricoh.
Greater Seattle Area
Tone Commander Systems (now Teo)
https://www.linkedin.com/company/tone-commander-systems
Software Engineer
•	Software development of voice telephony products including attendant consoles and phones.

•	Developed ISDN/VoIP phone, implemented real-time OS & call control data structures.

•	Developed ISDN Smart Attendant Console with 60 lines Direct Station Selection and BLF on 1 BRI line.
Greater Seattle Area
https://media-exp1.licdn.com/dms/image/C4D0BAQEH95izOIRa8w/company-logo_100_100/0/1519916542948?e=1655942400&v=beta&t=gGumcaY9y8eePJXrQzVhsDxnNFLFyvo7E5OwzfJgxR0
ADIC (acquired by Quantum)
https://www.linkedin.com/company/quantum
Manager MIS & Systems Support Engineering
•	Managed Systems Support and MIS groups. Created the company's first system support email server system.

•	Managed personnel and handled escalation on network storage issues for Fortune 500 companies.
Greater Seattle Area
https://media-exp1.licdn.com/dms/image/C4D0BAQEZ0Ip1pPZ8iA/company-logo_100_100/0/1641300910323?e=1655942400&v=beta&t=vgqGb85y5pOudCUYhZuqwpFQTo8Vi6_5NH9ZJ9UuDKk
Business Administration, Leadership and Management
Master of Business Administration (M.B.A.)
California State University
https://www.linkedin.com/school/stanislaus-state/
Executive MBA in Management, Technology Management, Marketing, Supply Chain Management, Finance, Human Resources, Effectively Leading Teams.
https://media-exp1.licdn.com/dms/image/C560BAQEAWsDbBdKD8A/company-logo_100_100/0/1576182105323?e=1655942400&v=beta&t=y1iLeD0i-5hJbj3XlAg3RxWPBBH_TjSTDhQiXCwviHQ
Electrical Engineering & Computer Science
BS
University of Oklahoma
https://www.linkedin.com/school/university-of-oklahoma/
https://media-exp1.licdn.com/dms/image/C4E0BAQFzKzLOzJ5P9A/company-logo_100_100/0/1541779910703?e=1655942400&v=beta&t=5X4GnKtat371R2tzUPIM8Wfz6EShrVuci1KKtXvU4oI
Computer Engineering
Bachelor’s Degree
University of Wisconsin-Madison
https://www.linkedin.com/school/uwmadison/
Transfer Student for Fall and Spring semesters.
https://media-exp1.licdn.com/dms/image/C560BAQFyYW54n5mwAw/company-logo_100_100/0/1568139083496?e=1655942400&v=beta&t=i4IF6nyRNOh_XoF4F1saU7KgfcX1gOvRofoqzIpQrfY
Project Management
Certificate of Project Management
University of California, Berkeley
https://www.linkedin.com/school/uc-berkeley/
https://media-exp1.licdn.com/dms/image/C4D0BAQGF8uB7vUoJ0Q/company-logo_100_100/0/1639585476982?e=1655942400&v=beta&t=_1dF9Fien_w4m3xBPJDFmuaaTYrpuJ-OvhSx7K3zZoM
Computer Science
Graduate Courses in Computer Science
University of Washington
https://www.linkedin.com/school/university-of-washington/
C++
https://media-exp1.licdn.com/dms/image/C4D0BAQEMmhF9TqUCgA/company-logo_100_100/0/1554743867768?e=1655942400&v=beta&t=9sC6bNgPWZGLO1VS3OwCDWgqEsRElrtZ0VLWGnvzZ0g
Cisco Software Quality Award
EVP/Chief Development Officer, Cisco Systems, Inc.
General Secretary of International Advisary Council
University of Oklahoma
General Secretary of the governing body overseeing all the International Student Organizations at the University of Oklahoma
Honary Citizen of the State of Oklahoma
Governor of Oklahoma
Awarded Honary Citizen of the State of Oklahoma at a ceremony in Oklahoma State Capital by the Governor of Oklaoma.
Individual Achievement Award
Cisco Systems, Inc.
Individual Achievement Award for Outstanding Performance for supporting customer/field installations.
Individual Achievement Award
Cisco Systems, Inc.
Individual Achievement Award for Outstanding Performance
International Leadership Class Scholarship
University of Oklahoma
Awarded International Leadership Class Scholarship by the University of Oklahoma.
Disaster and Humanitarian Relief
Hidaya Foundation
https://www.linkedin.com/company/hidaya-foundation
Volunteer
Scrum Master Certified
612630
VMEdu Inc.
George Mah
      
          



            
              
        
              
  

    
        I’ve worked with Aamir on our Cisco Voice product line. He is a very dedicated person who always gives the extra mile on everything he does. He is a definite asset to any team he worked for. He is very customer focus and worked very hard to resolved their issues.
AAMIR SYED
https://ca.linkedin.com/in/aamir-syed-65918045
Senior Bookkeeper
Toronto, ON
Aamir Syed
https://in.linkedin.com/in/aamir-syed-6858311b
Asst Professor at Deccan School of Pharmacy
Thane
Aamir Syed
https://ae.linkedin.com/in/aamir-syed-11800464
SALES MANAGER at EAGLE INTERNATIONAL
United Arab Emirates
Aamir Syed
https://www.linkedin.com/in/aamir-syed-5159a815
PRESIDENT (SAHARA GROUP OF COMPANIES
Harford County, MD
aamir syed
https://www.linkedin.com/in/aamirssyed
building membership @ masterclass
United States
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Silicon Valley Venture Community
https://www.linkedin.com/groups/80010
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Bay Area Muslim Professionals
https://www.linkedin.com/groups/13631234
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
NFV - Network Functions Virtualization
https://www.linkedin.com/groups/4880359
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SDxCentral
https://www.linkedin.com/groups/4156686
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CISCO
https://www.linkedin.com/groups/35730
https://media-exp1.licdn.com/dms/image/C4D07AQH9jOargYNcdw/group-logo_image-shrink_200x200/0/1631354966411?e=1647694800&v=beta&t=aQhcq-efrZMtbvTvtCIq2-GodBZ2g2FwB_r47NoVk10
OpenStack
https://www.linkedin.com/groups/3239106
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Software Defined Networks (SDN)
https://www.linkedin.com/groups/4359316
https://media-exp1.licdn.com/dms/image/C4D07AQHEK6c1NIeh4g/group-logo_image-shrink_200x200/0/1631371354295?e=1647694800&v=beta&t=4oxyxItBENiqd1z5X-Fqv3rN9OtUz8tcIeQhSPIu4i8
Cisco Unified Communications & Collaboration
https://www.linkedin.com/groups/2096104
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Stanislaus State Alumni
https://www.linkedin.com/groups/128185
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
The Virtualization & Cloud Computing Group
https://www.linkedin.com/groups/57400
https://media-exp1.licdn.com/dms/image/C4D07AQFa06AGnd59fQ/group-logo_image-shrink_200x200/0/1631376760764?e=1647694800&v=beta&t=07dp1gSI1Vj68RMncKF0C3PZ5q1pipVYLyINyAmUxcE
Cloud Networking
https://www.linkedin.com/groups/1099017
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SCRUMstudy - #1 Group for Scrum and Agile; For Scrum Master, Product Owner and Project Team Members
https://www.linkedin.com/groups/6718717
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On Startups - The Community For Entrepreneurs
https://www.linkedin.com/groups/2877
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Internet of Things
https://www.linkedin.com/groups/73311