arthur andalis
Principal Engineer, Engineering TAC - Replication at Palo Alto Networks
principal engineer , engineering tac - replication palo alto network
`` leaving legacy , one network time . '' specialty : • ceh certified ecc84817600486 • ccna certified csc011611176 • ccnp certified csc011611176 • itil v3 certified • programming language : visual basic , python .
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Principal Engineer, Engineering TAC - Replication
Engineering. Escalations. Education. Enablement.
Santa Clara, California, United States
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Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
ETAC Replication Engineer
Critical Escalations Engineering
Santa Clara, California
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Cisco Systems
https://www.linkedin.com/company/cisco
Lead Network and Systems Engineer
Lead Engineer / Consulting Engineer 3, Cisco Systems (2014-current)
•	Successfully completed projects for: NTP Leap Second Testing, and Lighthouse Project (Analytics Engine)
•	Successfully built, deployed, and tested for ATT enterprise client project. Premade project build-outs include (BFD/MARO, DHCP, SSH, L3 NNI, Resiliency, FNF, WCCP)
•	Resolved escalations for critical network test environments during Cisco IOS Pre-Release Cycle.
•	Per-need-basis, on-the-go, out-of-the-box consultant for multiple departments. 
•	Promoted to Test Lead / Lead Engineer / Consulting Engineer (multiple roles played)
•	Managed and trained junior lab and network engineers

	Platforms engaged with, but not limited to (KVM, UCS, WAE, iWAN, Cisco ENCS, Embedded vRouting, ISR prototypes/modules, ASR1-X series, ASR1k series, ISRG2 series, ISR4k series, 4G LTE, Raspberry Pi, VMware, Cisco Linux IOS Polaris, 10/100 Gigabit Ethernet)

Network and Systems Engineer (2012-2014)
•	Resolved trouble tickets for testing and regression in  6 buildings across campus, up to 9 Laboratories.
•	Built, configured, deployed, troubleshot, and managed test-beds with varying protocols for development testing teams. 
•	Trained new hire engineers for aforementioned laboratory tasks. 
•	Promoted to handle Advanced Services account.
•	Escalations for several departments that involves research and development, configuration, and troubleshooting.

	Platforms engaged with, but not limited to: ISR, ASR, Ixia, Agilent, APCON, PowerIQ, catalysts, switches, Unix/Linux/Windows servers, data center devices (UCS, EMC storages, SAN, NAS), Automation test engines (AutoEasy, PyATS, EARMS, TIMS), voice CUCM, and router prototypes.
	Basic scripting and programming for test purposes (Tcl, Python, .NET)
San Jose, CA
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Private
On-Call Private Technical Support
•	Troubleshooting, maintenance, and recovery repairs to various computer platforms with various modern Windows operating systems.
•	Wireless connectivity setup and configuration for LAN and WLAN using various commercial routers such as Netgear, Dlink, Linksys, and 2wire wireless routers. 
•	Services inclusive of virus removal, file recovery and back-up, OS installation, hardware module installation, and optimization consultation from desktops to notebooks using Windows XP to Windows 7.
Allied Telesis
https://www.linkedin.com/company/allied-telesis
System Test Engineer
•	Led projects for automation, infrastructure, processes, and bug database including documentation.
•	Successfully deployed Bugzilla with Testopia in the testing environment. 
•	Developed and Programmed processes to improve test efficiency and reduce labor overheads.

	Tested L2 and L3 features includes, but not limited to : ACL, ARP, DHCP, DoS, FDB, GLC, IGMP, LACP, LFP, LLDP, MSTP, STP, RSTP, NTP, port mirroring, port security, RIP, SNMP, SSL, SSH, VLAN. 
	Managed network monitoring tools and traffic generators such as Ixia, Kiwi, SNMPc, Smartbits, Teraterm, and Wireshark for all the test plans and network configuration
San Jose, Ca
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Walmart.com
https://www.linkedin.com/company/walmart
Senior Operations Analyst
•	Monitored Site integrity, reliability, and availability through definitive Alarms, to make sure that proper troubleshooting processes are followed and correct errors found within the layers of the whole framework. 
•	We built the foundations to Multiple Tenant eCommerce Platform from ground up according to infrastructure needs. It is inclusive of making sure that internal and system processes are aligned to business needs. 
•	Platforms engaged in includes: Akamai Load Balancers, ATG Framework, Tibco Servers, JBoss, Apache Servers, Fatwire Publishing, Sidewinder delivery systems, and Unica Analytics. 
•	I am familiar with the tools used in the system, such as: NagIOS, SiteScope, HP BAC, HP BSM, HP OpenView, and Keynote. 
•	I have accomplished multiple projects in a span of 1 month, such as : 
Python application instance, Alarm Escalations Process foundation, On Boarding Guide for Induction, Visual C++ interface development tool for automation, Visual C++ Cache clearing automation, and an in-house cross-platform database for faster indexing.
Brisbane, CA
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Samsung
https://www.linkedin.com/company/samsung
Network Engineer Apprentice, Volunteer work
•	I worked as an assistant in setting up a Samsung branch in Subic along with restoring connectivity in their provincial offices for WAN and LAN enterprise connectivity.
•	I helped configure routers and switches according to network needs in Samsung outpost branches for WAN and LAN connectivity. 
•	It involves remote connectivity troubleshooting for hub-spoke topologies / environment.
AT&T
https://www.linkedin.com/company/att
2nd Tier Technical Support
•	We provided 24/7 end-level technical support for client networking and computer configuration and troubleshooting over the phone and via remote access. Inclusive of DSL, wireless, and fiber optic connectivity issues. 
•	I was given the chance to take over escalated calls for Supervisory responsibility and was given the opportunity to assist in managing our technical team. 
•	We interfaced with various departments such as the NOC, DOC, Sales, Billing, and Account Retention to provide a 360 degree form of support.
•	Basic encounters in equipments such as Redbacks, Juniper, 2wire, Dlink, and Linksys routers. 
•	We used IP address allocation, Quality of Service, data performance monitoring, and circuit monitoring tools that are AT&T proprietary.
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Dell
https://www.linkedin.com/company/delltechnologies
Technical Support Representative
•	I troubleshot computer hardware issues, particularly with wide ranges of Dimension, Latitude, Optiplex and Inspiron computer models (desktop and notebook), hardware and software side.
•	I was moved up to the Repeat Inbound queue, which was a reserved position for high-performing representatives. This position basically requires the representatives to provide clients with parts through dispatch (on-site or depot service).
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Information Management
Bachelors Degree in Library and Information Science
University of the Philippines
https://www.linkedin.com/school/university-of-the-philippines/
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Electronics, Electrical, Computer Science, Architecture
Computer Technician's Certificate
Don Bosco Technical Institue of Makati
CEH v9
ECC84817600486
EC-Council
CCNP
Cisco
CCNA
Cisco
ITILv5
ITIL Certified
https://www.linkedin.com/in/marvin-alvarez-b38b5b181
Marvin Alvarez
Cybersecurity
Washington, DC
https://ph.linkedin.com/in/christian-james-virtucio-196b2b20b
Christian James Virtucio
Oracle Utilities Application Staff at EY
Metro Manila
https://ca.linkedin.com/in/charlie-huo-63612311
Charlie Huo
Design Specialist at TELUS Communications
Calgary, AB
https://www.linkedin.com/in/neillieb
Neil Lieb
Real Estate Investments at Quarry Bay Capital, LLC
San Francisco Bay Area
https://in.linkedin.com/in/vikash-gupta-14021825
Vikash Gupta
2G/3G/4G/5G/VOLTE-Ericsson India Global Services Pvt Ltd
Noida
https://in.linkedin.com/in/hariprasath-murugan-2b253349
Hariprasath Murugan
Solutions Architect
Chennai
https://www.linkedin.com/in/jenniferparkszeto
Jennifer Szeto
Strategic Partnerships & BD leader | ex-Google, ex-strategy consultant
San Francisco Bay Area
https://www.linkedin.com/in/jenniferpark316
Jennifer Park
Customer Success Strategy Leader at RingCentral
San Francisco Bay Area
https://sg.linkedin.com/in/olivierzheng
Olivier Zheng
Staff Support Enginer at Palo Alto Networks
Singapore
https://www.linkedin.com/in/jockgrant
Jock Grant
Network Engineer - Veteran
Atlanta Metropolitan Area
https://www.linkedin.com/in/amogh-gawade-0847525a
Amogh Gawade
Escalation Engineer-ETAC at Palo Alto Networks
San Jose, CA
https://my.linkedin.com/in/gaurav-sharma-7659128a
Gaurav Sharma
ETAC Specialist Cybersecurity engineer
Kuala Lumpur
https://www.linkedin.com/in/saad-khan-363b3133
SAAD KHAN
Sr ETAC Engineer at Palo Alto Networks
Santa Clara, CA
https://in.linkedin.com/in/shruti-haibatti-96842a120
Shruti Haibatti
experience in Network Protocol testing and python automation
Bengaluru
https://in.linkedin.com/in/atulsharmacse
Atul Sharma 👨‍🏫
Founder @Network Kings | Cisco Instructor | Ex-Juniper TAC, Ex-N/W Engineer at Apple TCS, Aricent.
Chandigarh, India
https://www.linkedin.com/in/simon-maceda
Simon Maceda
Senior Technical Support Engineer at Palo Alto Networks
Grapevine, TX
https://www.linkedin.com/in/joshua-deepak-yendrapati-abb1a55a
Joshua Deepak Yendrapati
Escalation Engineer at Palo Alto Networks
San Francisco Bay Area
https://ph.linkedin.com/in/bjtaduran
BJ Edward Taduran
Systems Engineer
Metro Manila
https://www.linkedin.com/in/mustafa-alqaysi-3361515b
Mustafa Alqaysi
Manager, Cybersecurity - Enterprise IP & Security - Security Operations
Kent, WA
Daniel Higginson
      
          



            
              
        
              
  

    
        I hired Arthur this year as an IT consultant and immediately recognized his talents as he was able to learn new equipment platforms quickly and provide robust VoIP solutions to the demanding needs of our customers. He is a very bright and promising engineer and I highly recommend him for any networking needs.
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Cisco Jobs
https://www.linkedin.com/groups/1332937
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Cisco Experience Job Opportunities
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