AaLaya Hodge
Operations Specialist at AMP Payment Systems
Executive Assistant | Project Manager
I’m a fast learner who has a passion for developing my skill set wherever I can be applied. 
Currently embracing a vast array of different positions and roles from HR to Operations to Pseudo-IT work. 

My favorite aspect of my job is being given a task with little direction and utilizing my wits and resources to create something that satisfies, and sometimes even surprises, my superiors. (This is especially the case with anything Microsoft related — e.g. creating forms in Word or reports from Excel)
AMP Payment Systems
https://www.linkedin.com/company/amp-payment-systems
Operations Specialist
▫ Working alongside CEO and top executives to carry out project ideas
▫ Providing feedback as well as own ideas in upper management meetings
▫ Building or adjusting spreadsheets to optimize financial reporting
▫ Monitoring employee productivity and providing constructive coaching
▫ Acting as the liaison between company departments
▫ A/P & invoice auditing
https://media-exp1.licdn.com/dms/image/C4E0BAQF2ryFZCxMDAQ/company-logo_100_100/0/1541963143842?e=1655942400&v=beta&t=XkFNlniQ7FlySdAkAIAnz-7fPTsoTC1yjMDgeLlhi9A
AMP Payment Systems
https://www.linkedin.com/company/amp-payment-systems
Customer Service Representative
Customer service rep who assisted our clients with onboarding and long term merchant account maintenance. 
Specialized specifically in reviewing, processing and filing paperwork.
https://media-exp1.licdn.com/dms/image/C4E0BAQF2ryFZCxMDAQ/company-logo_100_100/0/1541963143842?e=1655942400&v=beta&t=XkFNlniQ7FlySdAkAIAnz-7fPTsoTC1yjMDgeLlhi9A
Schlotzsky's
https://www.linkedin.com/company/schlotzsky%27s-inc-
Catering Coordinator
Developed project managing skills to assure deadlines were met along with quality expectations.
https://media-exp1.licdn.com/dms/image/C560BAQGJVfztvlNOwg/company-logo_100_100/0/1619791732937?e=1655942400&v=beta&t=HpxWt8EGBSpbXJhFWUNRkUB166Y3Ib36zkq-vl5DViU
Schlotzsky's
https://www.linkedin.com/company/schlotzsky%27s-inc-
Team Lead
Managed a team of 3-6 persons. Learned how to thrive in fast paced settings.
https://media-exp1.licdn.com/dms/image/C560BAQGJVfztvlNOwg/company-logo_100_100/0/1619791732937?e=1655942400&v=beta&t=HpxWt8EGBSpbXJhFWUNRkUB166Y3Ib36zkq-vl5DViU
2019 Bonus Tracker Spreadsheets (per Department Metrics)
Created various spreadsheets for differing department heads to track and record their subordinate's bonus opportunities based off of the many (and sometimes complicated) bonus structures.