Alex Abdou
Senior Manager, Quality Assurance and DevOps at Toast, Inc.
Sr. Manager, Quality Assurance and DevOps at Toast, Inc.
Driven and committed member of a fast-paced software development organization. Specific experience in starting a QA team from the ground up, both in the US and offshore, including developing processes and managing complex projects. Hands-on manager adept at developing and implementing test strategies with strong focus on results and customer service. Experienced in leading, training, and motivating teams.
Toast, Inc.
https://www.linkedin.com/company/toast-inc
Senior Manager, Quality Assurance and DevOps
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Toast, Inc.
https://www.linkedin.com/company/toast-inc
Quality and Release Engineering Manager
• Launch and manage a team of QA engineers responsible for evaluating, validating, and testing internal development work (Salesforce, NetSuite, ServiceNow).
• Develop, implement, and maintain the release management lifecycle for Toast’s Business Systems team, including a CI/CD pipeline.
• Establish standards and best practices for testing and release management, and provide processes and tools for deploying features and functionality across Toast’s business systems ecosystem with focus on quality.
• Design and implement test automation framework, using Cucumber/Java/Selenium to drive API and front-end tests.
• Design and implement defect reduction and prioritization programs.
• Monitor and ensure the stability of systems, measuring API performance with JMeter and Splunk.
• Assist in managing projects and interdependencies and ensure adherence to milestones and release integrity.
Greater Boston Area
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State Street
https://www.linkedin.com/company/state-street
QA Manager, Vice President
• Establish new testing team for the Finance department to perform UAT, located in Boston and India. Large-scale projects focused on implementing vendor and custom applications to support bank operations. Includes hiring, training, and managing team.
• Develop team charter and comprehensive playbook as guidelines for all Finance testing teams to follow. Allows for audit teams to validate execution of processes for waterfall and agile projects.
• Research, implement, and customize testing tools for our teams. Includes test case management,
traceability, defect tracking, and automation.
• Develop automated tests to accelerate UAT testing, reducing the number of testing hours and allowing
testers to focus on critical, manual-heavy tests.
• Train testers, project managers, and business analysts to bring consistency to the many testing efforts
throughout the Finance group.
• Coordinate with other testing groups to standardize testing approach across State Street groups, and to change processes to allow for better testing efficiency throughout the SDLC.
Greater Boston Area
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Bain & Company
https://www.linkedin.com/company/bain-and-company
QA Team Leader
Quality Assurance Team Leader
•	Develop processes, best practices, and policies to integrate new QA group within agile development teams, growing team from one to eight.
•	Establish and execute short and long-term strategy of new QA group with focus on project staffing, professional development, and implementing QA tools and practices across teams.
•	Expand QA team offshore to India, includes hiring, training, and managing. 
•	Create and manage Selenium automated frameworks used on scrum teams and DevOps processes.
•	Assist in planning and execution of testing, including prioritization of defects with teams and development managers to meet QA standards and customer requirements.
•	Perform back-end and front-end QA testing. 
•	Research and evaluate new tools and technologies to keep up with latest trends, negotiate contracts with vendors, and present recommendations to senior management.
Greater Boston Area
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Athenium
https://www.linkedin.com/company/athenium
Software QA Engineer
•	Addressed customer needs by designing, developing, and documenting test strategies for all new features of web-based application.
•	Reviewed the development of Statements of Work, capturing deliverables and timelines related to QA activities.
•	Analyzed and prioritized backlog items, assigned units of work for execution of customized development cycles.
•	Performed back-end and front-end quality assurance testing on software using SQL, Python, and Javascript.
•	Led efforts of offshore team members in QA documentation and execution.
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Infosys
https://www.linkedin.com/company/infosys
Software Engineer
•	Coordinated efforts of team members abroad in testing Java, C, SQL, and web applications within the Defined Benefit division of Fidelity Investments.
•	Designed and prepared test strategies from business specifications to create test scenarios and data mine.
•	Performed back-end and front-end quality assurance testing on Fidelity applications to deliver them bug-free within the project’s timelines.
•	Interacted with business associates of various Fidelity clients to ensure correctness of deliverables.  
•	Trained in India for six months on the Infosys campus to acquire knowledge of the J2EE platform, including Java, C, SQL, JSP, and JavaScript.
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University of Massachusetts Amherst
https://www.linkedin.com/company/umassamherst
Software Support Consultant
Software Support Consultant for the Five Colleges.
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Business Administration
Master
Questrom School of Business, Boston University
https://www.linkedin.com/school/questrom-school-of-business-boston-university/
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Computer Systems Engineering
BS
University of Massachusetts Amherst
https://www.linkedin.com/school/umassamherst/
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Children
Cradles to Crayons
https://www.linkedin.com/company/cradles-to-crayons
Volunteer
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https://www.linkedin.com/in/paul-quinn95
Paul Quinn
Salesforce Administrator at Toast, Inc.
Daphne, AL
https://www.linkedin.com/in/lindsey-wells-90502b4b
Lindsey Wells
Salesforce Administrator at Toast, Inc.
Greater Boston
https://www.linkedin.com/in/rachel-abbate
Rachel Abbate
Senior Candidate Experience Specialist  at Toast, Inc.
Greater Boston
https://www.linkedin.com/in/alexandra-holliday-08410a4a
Alexandra Holliday
Senior Product Manager at Toast, Inc.
Boston, MA
https://www.linkedin.com/in/alexandra-zajaczkowski
Alexandra Zajaczkowski
Product Manager II at Stavvy
Boston, MA
https://in.linkedin.com/in/sathya-bhama-gopalakrishnan-16b546b6
Sathya Bhama Gopalakrishnan
Director at Fidelity Investments
Bengaluru
https://in.linkedin.com/in/hema-chandrasekhar-35b80439
Hema Chandrasekhar
APAC Regional CTO at Northern Trust Corporation
Chennai
https://www.linkedin.com/in/jason-dunphy-09986671
Jason Dunphy
Director, Architecture and Integrations
Greater Boston
https://www.linkedin.com/in/mikepgeorge
Mike George
Salesforce Architect  at Toast, Inc.
United States
https://www.linkedin.com/in/rachaelrsmith
Riley Smith
Salesforce Solutions Architect at Klaviyo
Portland, ME
https://www.linkedin.com/in/ericmillern
Eric Miller
Solutions Architect Saleforce at Toast, Inc.
Omaha Metropolitan Area
https://www.linkedin.com/in/elena-raileanu
Elena Raileanu, PHR, SPHR
Senior Technical Talent Acquisition Partner at Reify Health
Greater Boston
https://www.linkedin.com/in/anthony-fusco-995955a0
Anthony Fusco
VP of Customer Success at dutchie
New York City Metropolitan Area
https://www.linkedin.com/in/christopher-hewins-36562a50
Christopher Hewins
QA Engineer II at Toast, Inc.
Greater Boston
https://www.linkedin.com/in/artemkiryukhin
Artem Kiryukhin
Sr. Manager, Software Engineering, Quality, Release Management
San Francisco, CA
https://www.linkedin.com/in/chris-longo-6472495
Chris Longo
Manager, Quality Engineering at ServiceNow
San Diego County, CA
https://www.linkedin.com/in/heemeng
Heemeng (Chris) Foo
Leadership in Quality Engineering, Test and Engineering Excellence
Mountain View, CA
https://www.linkedin.com/in/navarrocomputing
Ralph Navarro
QA Automation Architect and DevOps Architect for getting to quality software efficiently and productively.
Marlborough, MA
Tomorrow is my last day at Toast!The three years I've spent here have been the best of my career. I grew from a Salesforce Administrator to an…
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BREAKING NEWS: Scott Talbot MBA has joined the Kymanox team as the Head of Engineering, Boston. This new role will help drive corporate brand…
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I am so excited to be moderating this session at AESP's National Conference.  Hope to see you in Nashville.  Otherwise, check out the virtual options…
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Alex Ali Abdou
https://fr.linkedin.com/in/alex-ali-abdou-2a5751154
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France
Alex Abdou
https://www.linkedin.com/in/alex-abdou-b96831195
Medical Scribe at Hill Medical Center
Los Angeles Metropolitan Area