Aaran Renwick
Solutions Architect at Servos
Solutions Architect at Servos
Senior Consultant / Engineer with over twelve years’ experience in the IT industry. Highly motivated professional with a proven ability to consult and implement solutions on various platforms. Efficient in the development of creative approaches to support major business technologies.
Servos
https://www.linkedin.com/company/servosllc
Solutions Architect
Elgin, Illinois, United States
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Aptris
https://www.linkedin.com/company/cdwservicenowsolutions
ServiceNow Technical Consultant
Loves Park, Illinois
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CDW
https://www.linkedin.com/company/cdw
Senior ServiceNow Technical Consultant
Elgin, Illinois, United States
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Acorio
https://www.linkedin.com/company/acorio
Technical Consultant
Boston, Massachusetts
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Column Technologies
https://www.linkedin.com/company/majorkey-technology
Senior Consultant
Architect, deploy, support, and train on BMC Remedyforce (Salesforce platform), BMC FootPrints Service Core 12 (including integrations with BCM formerly Asset Core) and ServiceNow ITSM Suite.

Draft technical installation, configuration and customization specification documents.

Conduct requirements gathering workshops and building custom applications customizations using ITIL best practices and industry standards.

Partnered with  sales to demonstrate products to clients and assist with pre-sales. 

Estimate level of effort to design or deploy products or solutions. 

Draft proposals and statements of work for solutions.
Lombard, IL
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Pethealth Inc. - a Fairfax Company
https://www.linkedin.com/company/pethealth-inc
Technical Support
Provided technical support for web-based animal management application.

Application testing, bug replication, feature requests. 

BMC Remedyforce/Salesforce administrator - Responsible for configuring CRM application to meet business needs.
Rolling Meadows, IL
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Aon
https://www.linkedin.com/company/aon
Sr. Document Imaging Systems Analyst
24/7 On-call administrator for IBM Content Manager – (8.2-8.3) and EMC Captiva Input Accel (5.0-6.0).
Analyzed systems and hardware, application testing, ad-hoc reporting, root cause analysis and remediation.

Provided environment support across all life cycles. Setup monitoring for all components of the production architecture to proactively prevent outages and ensure customer service level agreements were met.
  
Captured and stored images and data, data quality assurance, index manipulation via MS Access and MS Excel.

Subject-Matter Expert for converting EMC Captiva Input Accel security from 5.0 to 6.0. Documented and trained associates on new security structure changes and functions. Performed semi-annual audits to ensure compliance. 

Coordinated UAT efforts on-site for our Orlando scanning center for the EMC Captiva Input Accel upgrade with project teams onshore and offshore.

Recommended business continuity actions and completed fail over testing to prevent interruptions.
Conducted Vendor product escalations while maintaining relationships.

Responsible for quoting machine and labor costs for the import, export, and conversion of imaging data.
Lincolnshire, IL
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Hewitt Associates
https://www.linkedin.com/company/hewitt-associates
Global Support Center Help Desk Associate
Provided system support for over 20,000 employees globally via telephone and e-mail. Recognized for having a higher then average successful resolution rate.   

Administered user accounts for Novell, Active Directory, IBM Content Manager, and IBM Mainframe.

Assisted with the integration of the Financial Help Desk into the Global Support Center. 

Trained peers on financial applications and call handling while improving efficiency and productivity.
Lincolnshire, IL
Hewitt Associates
https://www.linkedin.com/company/hewitt-associates
401k / Health and Welfare Benefit Administrator
Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services.
Lincolnshire, IL
Information System Administration
Associate of Science - AS
ITT Technical Institute
https://www.linkedin.com/school/itt-technical-institute/
Graduated with honors
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Employee of the Month
-
Honors
ITT Tech
This honor recognizes achievement of a final grade point average of 3.5 to 3.79.
Social Services
Habitat for Humanity Lake County, Illinois
https://www.linkedin.com/company/habitat-for-humanity-lake-county-illinois
Volunteer
Volunteered in the construction of several homes in the Lake County, IL area over the course of 7 years. Typically twice a year.
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Certified Implementation Specialist - Customer Service Management
ServiceNow
Certified Implementation Specialist - IT Service Management
ServiceNow
Certified Implementation Specialist - Software Asset Management
ServiceNow
Partner Pre-Sales Specialization: IT Service Management
ServiceNow
Partner Pre-Sales Specialization: Now Platform
ServiceNow
Partner Sales Specialization: Platform
ServiceNow
ServiceNow Certified Application Developer
ServiceNow
Suite Certification - CSM Professional
ServiceNow
Suite Certification - ITSM Professional
ServiceNow
Micro-Certification - Automated Test Framework
ServiceNow
Micro-Certification - Integration Hub
ServiceNow
Micro-Certification - Virtual Agent
ServiceNow
Micro-Certification - Flow Designer
ServiceNow
Micro-Certification - Configure the CMDB
ServiceNow
Micro-Certification - Predictive Intelligence
ServiceNow
Micro-Certification - Performance Analytics
ServiceNow
Salesforce Platform App Builder
18406871
Salesforce
Servicenow Certified System Administrator
1581022
ServiceNow
BMC Certified Professional: BMC Footprints Service Core 12
BMC Software
BMC Remedyforce Professional
BMC Software
ITIL v3 Foundations
GR750072275AR
PeopleCert
Salesforce.com Certified Force.com Developer
1581022
Salesforce
https://in.linkedin.com/in/vaibhav-rusia-8854a61a0
Vaibhav Rusia
Business Analyst | Quality Manager | ServiceNow | ATF | Production Support Lead | IIM Bangalore
Bengaluru
https://www.linkedin.com/in/akhil-v-a8805227
Akhil V
Associate at Cognizant
United States
https://bd.linkedin.com/in/hriday-ahammed-6853b5183
Hriday ahammed
i am a professional Podcast promoter, Marketing & Promotional expert, Social media marketing, iTunes Top rank Specialist. i am highly experienced about 5+ years on podcast, produce, Marketing & promotion
Bangladesh
https://jp.linkedin.com/in/katoakira
Kato Akira
Digital Service Management Consulting - サービスマネジメントを日本企業に定着化させ、顧客組織の価値共創に貢献致します。繋がり申請歓迎です。ITSM/SIAM/VeriSM/Cloud/FinOps/AIOps
Tokyo
https://www.linkedin.com/in/louis-savalli-8b47b030
Louis Savalli
ServiceNow Consulting Manager at RSM US LLP
Ballston Spa, NY
https://www.linkedin.com/in/pernell-hunter-963867132
Pernell Hunter
Information Technology Support Technician at Accruent
Travis County, TX
https://www.linkedin.com/in/kellystoops
Kelly Stoops
ServiceNow Developer
Nashville Metropolitan Area
https://www.linkedin.com/in/stevenneidich
Steven Neidich
Enterprise Service Delivery Team Lead at AHEAD
Cleveland, OH
https://www.linkedin.com/in/josephprewitt
Joseph Prewitt
Senior ServiceNow Technical Consultant at ITS Partners
Grand Rapids Metropolitan Area
https://www.linkedin.com/in/billy-walker
Billy Walker
Real-Time Applications for Enterprise Sales, Service, and Support: Cloud-Native and In-Platform
Chicago, IL
https://www.linkedin.com/in/john-cooper-9106827
John Cooper
Sr. Solutions Architect at CDW
Kansas City, MO
https://de.linkedin.com/in/konstantin-tiz
Konstantin Tiz
IT Project Manager at Daimler AG
Cologne Bonn Region
https://ca.linkedin.com/in/anie-brossard-a1b6707
Anie Brossard
Directrice Alliances et partenariats, Channel Manager, Eastern Canada @ServiceNow
Greater Montreal Metropolitan Area
https://br.linkedin.com/in/pctsudia
Patrick D.
ServiceNow Developer at Indra Minsait
Uberlândia, MG
https://www.linkedin.com/in/morgan-hunter-35a905
Morgan Hunter
All things Strategy, SaaS, and Operations
Minneapolis, MN
https://www.linkedin.com/in/barry-robinson-533b81a
Barry Robinson
Tech Support Specialist looking for work in the Seattle area, preferably remote.
Seattle, WA
https://www.linkedin.com/in/ryan-grutter-49505
Ryan Grutter
Sr Technical Consultant, ITAM
Grand Rapids, MI
All ready to teach the ServiceNow Fundamentals class for the next 3 days! 18 students! Let’s go! #servicenow  #trainerlife #rome
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Liked by Aaran Renwick
This happened today! This is by no means and end of the journey, but rather a beginning of a journey. I am ready to learn more and grow within the…
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Liked by Aaran Renwick
We were reminded today how proud we are to be part of the ServiceNow ecosystem after being named to the Inc. Magazine 5000 ‏list alongside our fellow…
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