Aaron Alter
CEO & Co-Founder at Telgorithm
CEO @ Telgorithm
Dynamic Professional with 18+ years of experience providing exceptional technical support within the telecommunications industry.  Superior knowledge in advanced wireless device and VoIP technologies with an award-winning career in SaaS.  High expertise in the support of cloud communication & carrier platforms to drive company growth and technical innovation.  Strong project management skills, with proven ability to direct large-scale development and support initiatives.  Proficient in determining system requirements and resolving technical issues quickly.  Skilled in providing effective leadership in fast-paced, deadline driven environments.  Promoted to positions of increasing authority and responsibility.  Able to lead and motivate teams.
Telgorithm
https://www.linkedin.com/company/telgorithm
CEO & Co-Founder
Los Angeles Metropolitan Area
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SignalWire
https://www.linkedin.com/company/signalwire
Director Of Telecommunications
Los Angeles, California, United States
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ServiceTitan
https://www.linkedin.com/company/servicetitan
Head of Telecommunications
Glendale, CA
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ServiceTitan
https://www.linkedin.com/company/servicetitan
Sr. Product Manager, Telecommunications
Currently, main POC for all Telecom product and infrastructure related to our software!
Glendale, CA
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ServiceTitan
https://www.linkedin.com/company/servicetitan
Manager of Telecommunications
Managed & oversaw all aspects of Telecom related to our software.

ServiceTitan is the #1 vertical SaaS CRM for contractors in the Home Services space including contractors in Plumbing, HVAC, and Electrical companies.

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software.

ServiceTitan is the preferred software for franchise systems Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations Nexstar Network™, QSC®, Service Nation Alliance®, and Service Roundtable®. Businesses of any size can effortlessly measure revenue by job, call conversions, technician field sales, and customer satisfaction in real time. ServiceTitan’s end-to-end solution includes CRM, intelligent dispatch features, integrated marketing analytics, and comprehensive reporting.
Glendale, California
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ServiceTitan
https://www.linkedin.com/company/servicetitan
Senior Telecom Analyst
Served as POC for the successful planning, managing, troubleshooting, and executing of phone integration projects which helped deliver the ultimate customer experience to our clients.
Glendale, CA
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Newtel Systems
VoIP On-Boarding Manager & Support Engineer
Provide exceptional customer service while playing a key role in the pre & post-sales interaction with new customers

Ensure efficient billing, logistics, porting, call routing & provisioning on PBX Switch for all new clients

Ensure top level customer service while providing critical tier level 1 and 2 VoIP support, resolving complex problems quickly and maximizing productivity 

Responsible for managing the switch and SIP Provisioning utilizing Local Exchange Carrier business rules, intervals and escalation protocols.

Vast experience in configuring network devices including routers and switches 

Manage complex systems gaining a thorough knowledge of current network systems and networking principles, data, voice or video
 
Broad knowledge of data communications, Voice over Internet Protocol (VoIP), and multi-media communications 

Chosen to manage both carrier and customer relationships which includes: quoting, contracting, circuit ordering, installation project management, and hand-offs to internal teams / customer – continuously delivered key projects on time, under budget while exceeding all expectations.

Provide weekly reporting on outstanding projects to customers and internal teams to ensure key project milestones are met timely

Work with Session Initiation Protocol (SIP) and Assured services (AS)-SIP

Track and control work in progress from order receipt to completion, consistently ensuring that the customer is kept advised on progress, issues and problems, utilizing templates where appropriate.

Efficiently coordinate customer site surveys and manage LNP and RESPORG activities.

Ensure top level customer service and continued customer loyalty while conducting detailed
Lawrence, NY
Flextronics America
https://www.linkedin.com/company/flexintl
Device Specialist Mentor Technician
Worked with more than 200 customer service and sales professionals as well as more than 20 managers supporting the Verizon Wireless retail locations in the greater NYC Metro Area.
Supported sales reps in opening new accounts and upgrading existing service.
Provided outstanding, highly regarded and recognized customer technical support.
Maintained quality control/satisfaction records, constantly worked on seeking new ways to improve customer experiences.
New York City
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Advanced Computer Consulting
https://www.linkedin.com/company/advanced-computer-consulting
PC Consultant
Outsourced self on a per contract basis to multiple PC consulting companies.
Provided individual PC support to clients in home and local areas.
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Information Technology
Microsoft Certified Systems Administrator
New Horizons Computer Career Center
High School Diploma
Ohr Reuven High School
ServiceTitan
Manager of Telecom
ServiceTitan Phones Pro
Scoped, Directed, Created, & Successfully launched a fully functional and cutting edge phone service directly integrated into ServiceTitan's CRM.
https://www.servicetitan.com/phonespro
http://bcert.me/spjryqgun
Certified Scrum Product Owner® (CSPO®)
717318
bcert.me
Scrum Alliance
Polycom
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https://am.linkedin.com/in/yury-semerikov-5601ab9a
Yury Semerikov
CTO & Co-Founder @ Telgorithm
Yerevan
https://www.linkedin.com/in/amyjoherman
Amy Herman
Head of OB & Training
New York City Metropolitan Area
https://www.linkedin.com/in/brettqueener
Brett Queener
Focused on building great business software companies. Devoted father, demented golfer, and unprofessional storyteller.
Santa Barbara, CA
https://www.linkedin.com/in/tinu-ngo-40321319
Tinu Ngo
Director of People Operations, Insights & Analytics at ServiceTitan
Portland, Oregon Metropolitan Area
https://www.linkedin.com/in/alexyakunin
Alexander Yakunin
Ex-CTO @ ServiceTitan, creator of Stl.Fusion, co-founder @ stealth startup
Los Angeles Metropolitan Area
https://www.linkedin.com/in/shahrzad-ahmadi-75928441
Shahrzad Ahmadi
Founder & CEO
Houston, TX
https://www.linkedin.com/in/ctaylorgreene
Taylor Greene
Partner, Twelve Below
New York, NY
https://www.linkedin.com/in/nina-liu-manalo-769ba56
Nina Liu Manalo
Director, Product Marketing at ServiceTitan | USC Marshall School of Business, M.S. Marketing
Los Angeles, CA
https://www.linkedin.com/in/taiwo-awosola-4762a510a
taiwo awosola
Baylor st luke's medical center hospital, Houston Texas.
Greater Houston
https://www.linkedin.com/in/tesfutesfazgi
Tesfu Tesfazgi
Data Engineering Manager at Servicetitan
Atlanta Metropolitan Area
https://www.linkedin.com/in/shannaoskin
Shanna Oskin
Head of Marketing at Map My Customers
Los Angeles, CA
https://www.linkedin.com/in/reggiepaquette
Reggie Paquette
B2B Marketer
Laguna Niguel, CA
https://www.linkedin.com/in/victorcalvert
Victor Calvert
Software Engineer III at WMC Global
Warsaw, VA
https://kr.linkedin.com/in/lindsey-hwang-93134336
Lindsey Hwang
Student at University of Toledo
South Korea
https://www.linkedin.com/in/turnpoint-recruiter-934bb422b
Turnpoint Recruiter
Recruiter at TurnPoint Services
Louisville, KY
https://www.linkedin.com/in/sharena-todd-50653122b
Sharena Todd
Regional Talent Acquisition Team Lead at TurnPoint Services
Atlanta, GA
https://www.linkedin.com/in/pam-b-75a466227
Pam B
Regional Recruiter at TurnPoint Services
United States
https://uk.linkedin.com/in/david-kenny-i2o
Dave K.
Head Of Sales at i2O
Greater Cheshire West and Chester Area
https://www.linkedin.com/in/prasad-sanjay
Sanjay Prasad
Director of Product Management at Microsoft
Frisco, TX
https://www.linkedin.com/in/lauren-tepe
Lauren Tepe
Sr. Product Manager at NetFortris
Fort Lauderdale, FL
Alex Tran
      
          



            
              
        
              
  

    
        I've had the pleasure of working with Aaron at ServiceTitan for about one year and a half. Aaron is essentially the CEO of our Telecom department. He is an immeasurable amount of knowledge for all things telecom-related. When I wanted to learn more about phones, Aaron was able to explain complex processes and information in simple ways. He is very resourceful and knows how to troubleshoot fires and formulate long-term solutions. Aaron moved our telecom systems from a smaller carrier to one of the largest carriers in America - a feat that requires diligence, knowledge, courage, and attention to detail. I HIGHLY recommend Aaron for any team and organization! Ismael Laureano
      
          



            
              
        
              
  

    
        Aaron is very intelligent young man. During his time with Flextronics, Aaron was a top performer and an expert in his field. Aaron would do great in most any position. He has a drive and ability to be successful.
After a sweet run at Prime Video & Amazon Studios, I have done my last app integration and replied to my final support ticket as part of the beloved…
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I am extremely excited to share that I’m starting a new position as Vice President, GTM Strategy & Operations at Clearbit! 💙 This is a huge step in…
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Duo Studio has been featured on Verizon! We're so excited to see this go live and honored to be able to represent Verizon's product. As a remote…
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Aaron Alter
https://www.linkedin.com/in/aaron-alter-91b1791
Carlsbad, CA
Aaron Alter
https://www.linkedin.com/in/aaron-alter-54296b28
CEO - Owner
Beaumont, CA
Aaron Alter
https://www.linkedin.com/in/aaron-alter-117553167
Undergraduate Business Student at the Trulaske College of Business with an Emphasis in Finance and Economics
Greater St. Louis
Aaron 🚀 Alter
https://ch.linkedin.com/in/aaron-%F0%9F%9A%80-alter-2756b17b
Senior Technical SEO & Organic Growth PM at SMG AG / Scout24 Schweiz
Ebikon
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Jewish Job Network
https://www.linkedin.com/groups/1855948
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Ex Flex & current Flextronics
https://www.linkedin.com/groups/1897788
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Desktop Support Positions
https://www.linkedin.com/groups/2701851
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Telecoms Professionals: IoT, LTE, M2M, 5G, Internet of Things
https://www.linkedin.com/groups/23013
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App Stores
https://www.linkedin.com/groups/1886266
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VoIP Wholesale Routes Bazaar
https://www.linkedin.com/groups/4154804
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Flextronics Alumni
https://www.linkedin.com/groups/41165
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Health & Wellness Professionals USA
https://www.linkedin.com/groups/6933895
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VERIZON CONNECTIONS
https://www.linkedin.com/groups/70510