Alex Hwang
Solution Architect at Salesforce
Certified Salesforce Admin | Trailhead Ranger | Technology Adoption Consultant
Alex is a problem solver, an organizer and a creative thinker. 

He has experience partnering with Fortune 500 to develop and execute business strategies focused on process improvements, technology implementations, learning & development, strategic change, and project management. Client experience includes companies in Internet/Tech, Retail, Media and Entertainment, Healthcare, Financial Services, Energy and Resources, Professional Services, and Consumer/Industrial Products.

Prior to consulting work, Alex pursued a Bachelor of Business Administration at Goizueta Business School at Emory University, where he graduated with Honors and the faculty award for Organizational Management / Strategy & Management Consulting.
Salesforce
https://www.linkedin.com/company/salesforce
Solution Architect
New York, United States
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Deloitte
https://www.linkedin.com/company/deloitte
Senior Consultant, Digital & Cloud Enablement
• Salesforce Sales Cloud Training Program: Directed the Salesforce training program for a Fortune 100 telecommunication client, including the training strategy definition, train-the-trainer program execution, and managed a team of content developers to create self-service training materials through myTrailhead modules and In-App Guidance walkthroughs 

• Salesforce Service Cloud Change Management: Conducted the training needs assessment to develop and deliver the training strategy for a Salesforce Service Cloud implementation impacting 200+ service agents, including 10+ training sessions and 20+ assets

• Salesforce Human Capital Center of Excellence Lead: Internally serves as a Human Capital Salesforce Center of Excellence Lead and is responsible for creating practitioner toolkits, supporting sales pursuits, identifying emerging technologies, and onboarding talent
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Slalom
https://www.linkedin.com/company/slalom-consulting
Consultant
• Salesforce Inside Sales Sales Cloud Implementation: Led requirements gathering, testing, and training for a Sales Cloud implementation at a publishing company

• Salesforce Service Cloud Training Implementation: Designed and delivered training program for a Salesforce Service Cloud launch at a global cosmetics organization, which included a training needs assessment, curriculum design, and development and delivery of classroom trainings and job aids

• Organizational Effectiveness Capability Building: Developed self-service learning program for a luxury cosmetics organization to scalably onboard and instruct organizational effectiveness capabilities for its 40,000+ employees

• Portfolio & Project Management Implementation: Conducted learning needs assessment, supported execution of change agent network, and designed and delivered learning content

• Campaign Management Salesforce Pilot: Delivered user adoption workstream for a Salesforce campaign management pilot for a global retailer, including the training strategy, development and delivery. Developed and monitored sales dashboards as part of post-implementation hypercare and partnered with CRM product owner to design and implement mitigation tactics

• Case Management Salesforce Pilot: Managed a CRM sales and customer service enablement training program for a global manufacturing company including curriculum design, videos, and instructor-led training
Greater New York City Area
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OnPrem a Qvest Company
https://www.linkedin.com/company/onprem
Senior Consultant
• Lead Generation & Sales Consumption Process Redesign: Co-led the current state assessment and future state design of lead generation and sales consumption processes with detailed gap analysis and recommendations for a global technology company

• Workday Financials Data Quality & Governance: Managed the data migration for a Workday Financials implementation and the redesign of future state billing data model and business processes for an internet organization

• Culture Assessment: Conducted an organizational culture assessment and provided detailed recommendation roadmap to achieve the desired culture for boutique professional services firm

• Enterprise Change Management Methodology Development: Developed methodology for enterprise Training and Organizational Change Management practice
Greater New York City Area
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Deloitte
https://www.linkedin.com/company/deloitte
Consultant
• Global Payroll Transformation: Owned the change management and training workstream for an international payroll transformation with over 30,000 impacted individuals; responsible for key client relationships, project management, and development of key deliverables 

• Health Plan Technology Implementation: Led the change management and communications workstream for a membership portal transformation with over 12,000+ stakeholders; responsible for the development of the overall strategy, project management, and execution of deliverables (change network, communications, etc.)
Greater New York City Area
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Deloitte
https://www.linkedin.com/company/deloitte
Business Analyst
• Finance and HR Transformation: Owned the change management and communications workstream for a Workday Financials and HCM transformation for a financial services organization; responsibilities included establishing a change network, managing an offshore training development team and key client relationships, developing overall strategy and execution of deliverables

• Regulatory Training: Led the development of change management deliverables and supported project management and training development activities for a state-regulated change for an Energy & Utilities client

• Digital Organizational Design: Co-led detailed research for digital capability, organizational structure and operating model and supported the development of future state recommendations for a Fortune 10 Energy company

• Digital Marketing Assessment: Supported the current and future  state assessment of the digital marketing organization of a global industrial projects client, which included project management,  stakeholder interviews and gap analysis
Greater Atlanta Area
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Strategy and Management Consulting
Bachelor of Business Administration (BBA)
Emory University - Goizueta Business School
https://www.linkedin.com/school/goizueta-business-school/
• Honors with Distinction
• Organization & Management Faculty Award
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High School Diploma
Eastside High School
International Baccalaureate Diploma Recipient
Business Communications
BUS 365
Corporate Finance
BUS 320
Data & Decision Analytics
BUS 350
Financial Accounting
BUS 210
Managerial Accounting
BUS 211
Marketing Management
BUS 340
Principles of Organization & Management
BUS 330
Process & Systems Management
BUS 351
Social Enterprise in Nicaragua
BUS 334
Strategic Management
BUS 331
Hitachi Consulting BFA Case Study
Developed a mobile application solution for a case proposal within a 2 hour time limit. Formulated a refined project scope/timeline, revised 25+ system requirements, and conducted a kickoff meeting. Consulted with a client on the proposed solution and collaborated to finalize for what was to be developed.
Change Management Professional
Prosci
Salesforce Certified Administrator (SCA)
21772997
Salesforce
https://www.linkedin.com/in/charlie-morgan-384173133
Charlie Morgan
Engineer at Joseph Machine Inc.
Baltimore City County, MD
https://www.linkedin.com/in/jaykim-
Jason Kim
PhD Candidate at Northwestern University
Evanston, IL
https://www.linkedin.com/in/jiwon-han-4a253485
Jiwon Han
Principal Consultant at Slalom
Atlanta, GA
https://www.linkedin.com/in/kevin-kim-77342b26
Kevin Kim
Senior Thermal Engineer at Edge Space Systems
Washington DC-Baltimore Area
https://uk.linkedin.com/in/serena-hills-036b53182
Serena Hills
Sales Assistant at Kurt Geiger
Enfield
https://www.linkedin.com/in/kevin-kim-68823860
Kevin Kim
Software Developer at Leidos
Laurel, MD
https://www.linkedin.com/in/davidjungwoohan
David Han
Manager at Accenture
Los Angeles, CA
https://www.linkedin.com/in/john-sakamoto-1a198368
John Sakamoto
Mechanical Engineer at Martin Defense Group
Honolulu, HI
https://www.linkedin.com/in/daniel-jee-97543035
Daniel Jee
Clinical Information Manager at Envision Physician Services
Jersey City, NJ
https://www.linkedin.com/in/lena-klaskala-a4a0001b
Lena Klaskala
Tax Senior Manager
Atlanta, GA
https://www.linkedin.com/in/thomas-evans-a513a22a
Thomas Evans
Supplier Quality Engineer at Solar Turbines
San Diego, CA
https://www.linkedin.com/in/thomas-andreani-7ab38130
Thomas Andreani
Global Product Quality at Domino's
Novi, MI
https://www.linkedin.com/in/jeffreyjkim
Jeffrey Kim
VP Marketing at Synchrony
Bellevue, WA
https://www.linkedin.com/in/choibahruny
Bahruny Choi
Royalty Accounting at Sony Music
Greater Philadelphia
https://www.linkedin.com/in/svellore3
Sangeet Vellore
Senior Associate at PwC
Washington DC-Baltimore Area
https://www.linkedin.com/in/jay-karanwal-314640119
Jay Karanwal
Senior Consultant at Attain
Arlington, VA
https://www.linkedin.com/in/rodassad
Rod Assad
Senior Consultant | Deloitte
Miami, FL
https://www.linkedin.com/in/meeramurali
Meera Murali
Deloitte - Supply Chain & Operations, Program Management
Austin, TX
Thanks to Petr Hodný & Jakub Dubec and the team at Localazy for giving me the chance to share about Staat. Our beta is still open for folks who…
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Liked by Alex Hwang
For the 9th year in a row, Salesforce has been recognized as a Best Place to Work for LGBTQ Equality by the Human Rights Campaign, achieving a score…
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Liked by Alex Hwang
Happy Thursday y'all! Wanted to give a quick update since our launch: - 60+ new signups in 36hrs- 10 onboardings scheduled- 1st paying customer…
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Liked by Alex Hwang
Alex Hwang
https://sg.linkedin.com/in/alexh714
Director of Institutional Sales and Partnerships
Singapore
Alex Hwang
https://www.linkedin.com/in/alex-hwang-09b515157
CLE Contact Engineer @ ExxonMobil | Texas Ex
Baton Rouge, LA
Alex Hwang
https://www.linkedin.com/in/alex-hwang-6979a45
Director at KKR & Co. Inc.
New York, NY
Alex H.
https://sg.linkedin.com/in/alex-h-229036162
LPG Trader
Singapore
Alex Hwang
https://www.linkedin.com/in/alex-d-hwang
CS Teaching Assistant at BYU
Provo, UT
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Emory University
https://www.linkedin.com/groups/66425
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Alpha Kappa Psi
https://www.linkedin.com/groups/37784
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Emory Alumni Consulting Group
https://www.linkedin.com/groups/3710926
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Emory University's Goizueta Business School
https://www.linkedin.com/groups/3719
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Emory Alumni Association
https://www.linkedin.com/groups/37487