Aimee Capehart
Information Governance Analyst at H&R Block
Process Improvement | Data | Governance
I am a technically-inclined professional who uses logic, questions, and an uncommon ability to see the strings that tie things together to improve processes and get things done in the most efficient way I can find. My brain loves problem-solving, puzzles, and determining the best way to look at data to understand the story it is trying to tell.
H&R Block
https://www.linkedin.com/company/h&r-block
Information Governance Analyst
• Design and implement a process to reconcile over 5,500 metrics in the Data Science and Analytics reporting portfolio and break them down to the critical data element level
• Develop a process and tool to capture business owner contextual knowledge, metadata information, and technical documentation for the reconciliation terms to populate an enterprise-wide business glossary
• Lead the development of H&R Block's Data Quality policy principles
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H&R Block
https://www.linkedin.com/company/h&r-block
Associate Data Analyst - Data Science & Analytics
• Worked with IT and source system teams to trace transformations for data for a high priority task
• Learned data for multiple business areas to fulfill requests that require disparate data sources
• Discovered data issues, developed best practices for handling the issues, and shared with data users
• Converted manual processes to automated code to improve consistency and reduce resource waste
• Created on-boarding documentation to increase efficiency and reduce associate learning curve
• Identified ways data can be leveraged to better client experience and increase operational efficiency
• Acted as a SME on CSO data within the department and assist others to leverage CSO data
Kansas City, Missouri Area
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H&R Block
https://www.linkedin.com/company/h&r-block
Associate Business Analyst - Speech Analytics
• Analyzed data and investigated processes to determine potential root causes for vendor variance
• Interpreted requirements and determine best way to conduct analysis and present data to fulfill requests
• Provided timely in-season support, ad-hoc analysis and client experience data to Tax Pro Go team
• Conducted end of season review for Tax Pro Go to identify pain points and summarized year 2 opportunities
• Acted as speech analytics person of contact for the Do-It-Yourself LOB
H&R Block
https://www.linkedin.com/company/h&r-block
Seasonal Associate Business Analyst - Speech Analytics
• Evaluated retail query hits to identify opportunities; built/improved queries to increase percentage of calls hit
• Wrote, compiled, and validated speech analytics queries to extract information from millions of files
• Determined the best way to structure and analyze data to provide insights for our internal HRB customers
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H&R Block
https://www.linkedin.com/company/h&r-block
Seasonal Associate Business Analyst - Performance Analysis/Speech Analytics
Though I was hired halfway through the season, I became one of the highest producing members of my team in terms of quality of work, volume of work, and investigative initiative. An Excel tracker I created closely monitored and provided vendor-to-vendor comparisons for a metric that our team had previously brought up but never gained real traction on. I used this report to quickly generate trend call-outs and fact check vendors on checkpoint calls, allowing us to highlight the impact of vendor behavior.

• Determined the best way to structure and analyze data to provide insights for our internal HRB customers
• Created custom Excel and Nexidia reports leveraging multiple data sources, when necessary
• Wrote, compiled, and validated speech analytics queries to extract valuable information from millions of audio files
• Coordinated a project to analyze the relationship between different internal customer satisfaction measurements
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Garmin International
https://www.linkedin.com/company/garmin
Project Manager 2B - Engineering
In 2016, I managed the development of the Drive 51, Drive 61, and DriveAssist 51 products and the software for the entire DriveX x1 lineup, in parallel. I also provided support to the other Project Managers on the DriveSmart x1 and DriveLuxe 51 products. I quickly became the SME/contact point for the entire DriveX x1 development.

• Collaborated with engineers to analyze feedback, determine root causes, and identify viable solutions
• Provided teammates troubleshooting support for software programs, including an essential Java program
• Improved project management tools by reworking Visual Basic code, editing macros, and writing formulas
• Coordinated cross-functional teams to overcome software challenges faced during product development
• Leveraged knowledge of project dependencies to identify/mitigate risks and communicate potentially impacted support teams of the risk, when appropriate
• Ensured all ISO specifications are met in preparation for design reviews
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Garmin International
https://www.linkedin.com/company/garmin
Project Manager - Engineering
While in this position, I managed the development of the dezl 570 and the entire essential PND series for 2016 (Drive 40/50/60). I also worked closely with the project manager running the DriveSmart 50/60/70, whom was in the US training with our team from the Würzburg office. I helped familiarize him with ISO processes, shared PND PM team best practices, and contributed to DriveSmart x0 development.

• Trained my project management assistant replacement and acted as backup during her maternity leave 
• Coordinated cross-functional teams to overcome challenges faced during product development
• Leveraged knowledge of project dependencies to identify/mitigate risks and notify potentially impacted support teams of the risk, when appropriate
• Continued to provided technical support to PM team members for various tools used by our group
• Ensured all ISO specifications are met in preparation for design reviews
• Contributed to product development plan preparations of the multiple product lines
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Garmin International
https://www.linkedin.com/company/garmin
Project Management Assistant - Engineering
• Analyzed Jiras and worked with testers to reproduce software issues in order to identify resolution path
• Maximized limited localization improvement SW resources per project by leveraging the shared code base
• Coordinated with multiple departments to standardize and optimize localization processes
• Managed the investigation and resolution of an issue that affected field units and new unit manufacturing
• Provided troubleshooting support to project managers for various tools used by our group
• Owned and improved multiple tools used by the project management team
• Relieved pressure on project managers by auditing and updating all bill of materials across their project
• Acted as project manager for a major product line while the project manager was on paternity leave
• Considered multiple project schedules when planning localization tasks and translations vendor requests
Olathe, KS
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Chief Executive Network
https://www.linkedin.com/company/chief-executive-network
Membership Services Coordinator
As a special project, I determined the current Access system implementation had many glaring efficiency issues, so I sat down with each of the end users to understand how they used the system and what changes would have the greatest impact on the daily use. I was able to greatly improve the usability through updates to data presentation, form layout, and tab order.

• Optimized and improved office processes, procedure documentation, and document templates
• Assisted with computer improvements and problems including hardware and software
• Managed company website including users, events, and news stories
• Processed membership applications and completed application tasks on strict time schedule
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AllofE Solutions
https://www.linkedin.com/company/allofe-solutions
Administrative/Programmer Assistant
• Deployed new implementations and pushed system patches in Windows and Unix environments
• Setup new implementations, including customized database, PHP, permissions and user levels 
• Transformed Photoshop concept documents into functional webpages using HTML and CSS
• Led the creation and update of an education State Standards database
• Created product help manuals for clients based on their specific implementations
• Tested system functionality, created software issue tickets, and documented improvements made
Lawrence, KS
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NoSQL/Hadoop/Hive/Pig
Big Data Certificate
Johnson County Community College
https://www.linkedin.com/school/johnson-county-community-college/
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Technical Management with Project Management Specialization
Bachelor’s Degree
DeVry University
https://www.linkedin.com/school/devry-university/
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Big Data​: NoSQL Database Essentials
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Data Analyst Training: Using Pig and Hive
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Essentials for Apache Hadoop
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Civil Rights and Social Action
H&R Block
Actions We Take - Co-chair
H&R Block
https://www.linkedin.com/company/h&r-block
Belonging Council - Communications Sub-Committee Chair
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Civil Rights and Social Action
COLORS at H&R Block
Administrator
http://www.linkedin.com/learning/paths/improve-your-data-governance-and-security-skills
Improve Your Data Governance and Security Skills
www.linkedin.com
LinkedIn
https://www.linkedin.com/in/umesh-kunigahalli-25aab75
Umesh Kunigahalli
Managing Director, HRB Global Technology Center
Overland Park, KS
https://www.linkedin.com/in/sarah-shahan-lauck-6559513
Sarah Shahan Lauck
Vice President Human Resources, Talent and Belonging at H&R Block
Overland Park, KS
https://www.linkedin.com/in/nathanielnewbill
Nathaniel Newbill
Director of Field Technology Support at H&R Block
Kansas City Metropolitan Area
https://www.linkedin.com/in/corey-gordon-621b1b2
Corey Gordon
Talent Acquisition Leader and Culture Champion at H&R Block
Kansas City Metropolitan Area
https://www.linkedin.com/in/jordan-payne1738
Jordan Payne
Senior IT Business Analyst at H&R Block HQ --                        Multilingual: Spanish, Portuguese (BR)
Kansas City, MO
https://ae.linkedin.com/in/shirish-grover-267078118
Shirish Grover
EHS Manager at Global Aerospace Logistics.
United Arab Emirates
https://www.linkedin.com/in/christian-peterson
Christian Peterson
Sr. Treasury Analyst at H&R Block
Kansas City Metropolitan Area
https://www.linkedin.com/in/joecarraway
Joe Carraway
Regional Director, New York City at H&R Block | Results-Driven Strategist | People-Focused Leader | Certified Life & Leadership Coach
Jersey City, NJ
https://www.linkedin.com/in/alannampalmer
Alanna Palmer (She/Her)
Director - Flynn Restaurant Group
Kansas City, MO
https://www.linkedin.com/in/barblarson
Barb Larson
Program Manager Global Consumer Tax at H&R Block
Kansas City, MO
https://www.linkedin.com/in/samanthashepard
Samantha Shepard
Sr Manager Marketing - Financial Services
Lees Summit, MO
https://www.linkedin.com/in/erik-lustig
Erik Lustig
Technology Visionary | Product Transformer | Customer Whisperer | Nerd @ Heart
Olathe, KS
https://www.linkedin.com/in/timcharrison
Tim Harrison
IT Management Executive - Leading Digital Transformation, Data & Cloud Migration
Leawood, KS
https://www.linkedin.com/in/ariel-cowan-1a22a114
Ariel Cowan
Project manager II at Blue Cross and Blue Shield of Kansas City
Kansas City Metropolitan Area
https://www.linkedin.com/in/leigh-schenck-3269223
Leigh Schenck
Client Focused. Innovative Product Leader. Results Oriented. Team Builder.
Shawnee, KS
https://www.linkedin.com/in/katie-gonzalez-2b07265
Katie Gonzalez
Senior Corporate Counsel at H&R Block
Kansas City, MO
https://www.linkedin.com/in/vancemckim
R. Vance McKim
VP, Operational Risk Officer at Wells Fargo
Greater Phoenix Area
https://www.linkedin.com/in/ronjcherian
Ron J. Cherian
Associate Consultant at Analytics8 | Data Analyst | Business Intelligence Analyst
Dallas-Fort Worth Metroplex
https://www.linkedin.com/in/gopi-chandrika-pentela-86601b123
Gopi Chandrika Pentela
Business System Data Analyst at Urban Science
Novi, MI
https://www.linkedin.com/in/samlafell
Samuel LaFell
Data Science Consultant
Durham, NC
Karl Sattler
      
          



            
              
        
              
  

    
        During my one and a half year extended professional training at Garmin HQ Aimee was always tremendously helpful in answering my numerous questions, both when it came general topics and regarding the sometimes tricky details of our Project Manager tasks. In doing so, I always appreciated her open-minded, direct way of communicating and her dynamic approach in resolving problems.
For the Garmin DriveX x1 development, Aimee, in addition to her tasks as a Project Manager for the Drive 51/61 and DriveAssist 51 products, assumed the role of SW Project Manager for the entire Garmin DriveX x1 line. From my perspective, Aimee did a great job in both fields. She was diligent, dedicated to the team, and always there to help. Aimee significantly contributed in the successful, timely launch of the Garmin DriveX x1 for 2017.
My 4-year-old and 7-month-old have been home with me everyday since January 13th due to COVID exposure. It has been a tough change in routine as I…
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A post came through my LinkedIn feed from a recruiter looking for “unicorns”. Upon closer inspection of the post, positions paid $14-$20 an…
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Inclusion, Diversity & Impact :Products,Tools,Services,Design,Recruitment,Events,Campaigns & Content
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KC DAMA
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Internet of Things Strategy & Innovation
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Artificial Intelligence, Deep Learning, Machine Learning
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Women in Technology WIT
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Kansas City Women in Technology
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