josé antonio achúcarro roque
Associate Game Producer, Diablo IV at Blizzard Entertainment
associate game producer , diablo iv blizzard entertainment
specialty : * audio production * program management * people management * customer support management * publishing , marketing & sale * social medium * quality control * learning & development * product documentation & presentation
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Associate Game Producer, Diablo IV
Audio, Level Design & VO Production for Diablo IV
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Program Manager, Publishing
Responsible for managing programs for the Publishing & Live Events departments. My main focus is on process & performance improvements, as well as supporting BlizzCon from a programmatic perspective. Key responsibilities include building strong relationships with Publishing colleagues around the globe, creating, analyzing and improving effective processes, building and managing complex programs and supporting our strategic business goals. Talk to me, if you'd like to know more! :)
Irvine
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Community Development Manager
Responsible for cross-franchise project management with focus on process improvement. Projects include on-boarding overhaul, employee survey action planning, job description creation & maintenance, culture team leadership, interfacing with internal tech groups, limited event planning & vendor management and many more.
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Team Manager - Social Media, Special Projects and Support Information
Responsible for managing a team of Social Care Specialists, managing Social Media feeds and external Customer Support (CS) forums as well as creating internal documentation on policies and procedures. Leading special projects for upper CS management and managing Social Media opportunities for Blizzard CS.
Irvine, California
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Team Manager
Responsible for leading a team consisting of 30+ Support and Senior Representatives. The Team Manager leads the team through coaching performance, attendance, career pathing, and conflict resolution.  Team Managers maintain an influential relationship with all members of their team by integrating feedback and exemplifying Blizzard’s culture of excellence and commitment to quality.
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Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Senior Quality Control Representative
Direct team management of up to 20 agents; responsible for all European CSR training activities; responsible for European in-game content documentation creation.
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Quality Control Representative
Back office position, providing CSR training and evaluation.
https://media-exp1.licdn.com/dms/image/C560BAQGu5wkZSgaZXA/company-logo_100_100/0/1625589499239?e=1655942400&v=beta&t=2EVDj7kRDQnLkmN1MCj4iUmteV0aOLdLAbA55JJZB8E
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Game Master
First level customer support, answering in-game petitions from World of Warcraft customers. Joined Specialist team after 6 months.
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Management
Master of Business Administration (MBA)
OU Business School
English, IT
Freie Universität Berlin
https://www.linkedin.com/school/freie-universitat-berlin/
Elite university level studies to become an A-levels teacher. Includes pedagogics, psychology, intercultural studies, presentation and motivation techniques.
https://media-exp1.licdn.com/dms/image/C4D0BAQHiVEC8TKx55A/company-logo_100_100/0/1519922115891?e=1655942400&v=beta&t=_ZptqAK_2pG4WklB2wXcjPlS105tPZcYmn0-pSfFEKI
Making a Difference
B830
Managing Knowledge
B823
Managing Performance and Change
B700
Problem solving and improvement: quality and other approaches
T889
Strategy
B820
The Professional Certificate in Management
B615
http://www.openuniversity.edu/courses/qualifications/s01#
Professional Certificate in Management
www.openuniversity.edu
The Open University
https://www.linkedin.com/in/john-ha-74175334
John Ha
Game Producer at Blizzard Entertainment
Huntington Beach, CA
https://www.linkedin.com/in/elhora-davis-a1647565
Elhora Davis
Associate Game Producer at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/treyspisak
Trey Spisak
Level Designer at Blizzard Entertainment
Lake Forest, CA
https://www.linkedin.com/in/nathanlyonssmith
Nathan Lyons-Smith
Executive Producer on Hearthstone at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/clifflasana
Clifford Lasana
Lead Game Producer at Blizzard Entertainment
Bellevue, WA
https://www.linkedin.com/in/jonathan-lecraft-6a573a21a
Jonathan LeCraft
Senior Game Designer at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/megembree
Megan Embree
Associate Game Producer - Unannounced Survival Game @ Blizzard Entertainment
Costa Mesa, CA
https://www.linkedin.com/in/kayleigh-calder-073209109
Kayleigh Calder
Game Producer at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/alexander-kwok-0419a04a
Alexander Kwok
Associate Game Designer at Blizzard Entertainment
Lake Forest, CA
https://www.linkedin.com/in/zavenh
Zaven Haroutunian
Lead Game Designer at Blizzard Entertainment working on Diablo IV. All views are my own.
Lake Forest, CA
https://www.linkedin.com/in/mike-ybarra-905a9918
Mike Ybarra
President, Blizzard Entertainment
Newport Beach, CA
https://www.linkedin.com/in/august-dean-ayala-304083a5
August Dean Ayala
Lead Designer at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/ed-piper-8961763
Ed Piper
Encounter Designer at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/josh-brinson-8254b250
Josh Brinson
Senior Game Designer, Diablo IV, Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/eric-larson-28994626
Eric Larson
Sr. Producer, Hearthstone at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/jallenbrack
J. Allen Brack
Former President at Blizzard Entertainment, SOE, Origin Systems
Irvine, CA
https://www.linkedin.com/in/lorenzo-minaca-076b1412
Lorenzo Minaca
Senior User Interface Designer II on Hearthstone at Blizzard Entertainment
Mission Viejo, CA
https://www.linkedin.com/in/chrislena
Chris Lena
Production Director at Blizzard Entertainment
Irvine, CA
https://www.linkedin.com/in/deangrandquist
Dean Grandquist
Sr. Director, Mobile Strategy at Blizzard Entertainment
Huntington Beach, CA
https://www.linkedin.com/in/matt-sherman-321b13a1
Matt Sherman
Senior Game Producer at Striking Distance Studios
Irvine, CA
Paul Chung
      
          



            
              
        
              
  

    
        During my time working with Antonio he displayed excellent organizational and communications skills. He was always on top of critical changes to the department and the organization and communicated those changes promptly to his team. Michelle Thomas
      
          



            
              
        
              
  

    
        Antonio Archucarro was one of the best Team Leads I could ever have the pleasure of working under.  His ability to be direct with open and honest communication guided my choices and career at Blizzard Entertainment.  As a motivator, his ideas were innovative.  His ability to see strengths and weaknesses in myself, as well as our other team members, lead to our success as a team to provide excellent service producing multiple service recognition awards.  

Results driven, Antonio provides support to the people he manages and goes above and beyond simply managing people; a quality that is rare.