aaron butler
Learning & Development Senior Manager (Leadership & Professional Development Programs) at Moss Adams
learning & development sr . manager
“ want build ship , ’ drum people together collect wood ’ assign task work , rather teach long endless immensity sea. ” -- antoine de saint-exupery experienced leader demonstrable success learning program design development , change management , building organizational culture . passionate recruiting , developing , retaining top talent business role front line service representative executive position . staunch proponent philosophy empowered employee clear vision key maximizing client satisfaction overall business result . learning design facilitation | program management | organizational development change management | leadership development | customer experience | associate engagement
Moss Adams
https://www.linkedin.com/company/moss-adams-llp
Learning & Development Senior Manager (Leadership & Professional Development Programs)
Seattle, Washington, United States
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Moss Adams
https://www.linkedin.com/company/moss-adams-llp
Learning & Development Manager
Greater Seattle Area
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Capital One Investing
Learning and Development Manager
17+ years with Capital One Investing (Formerly ShareBuilder and ING DIRECT ShareBuilder)

• Leadership team member for multi-site Sales & Service division for sixth-largest US online brokerage
• Responsible for the design and delivery of a world-class customer experience to 1.3M active   customers
• Designed, implemented, and managed customer engagement and loyalty programs
• Managed the curation, delivery, and reporting for over 100s of unique hours of ILT, VILT, and e-learning content delivered continually throughout the year.
• Partnered with business leaders and front-line associates to conduct needs assessments for new and ongoing training programs
• Represented Learning & Development and the voice of the customer for business initiatives such as marketing campaigns, design sprints, and process improvement planning
• Effectively communicated with management at all levels of the business with the deliberate intent of influencing organizational or product change 
• Created learning plans and managed 3rd party content vendors for leadership development and college new hire training programs
• Facilitated a department culture with superior employee engagement and a single-digit attrition rate
• Led a cross-department “SWAT” team to develop a business wide associate recognition and engagement program
• Project lead for multi-stakeholder projects, such as, the reimagining of a department that resulted in a new organizational structure, roles, and compensation plan
• Learning lead and project consultant for multiple call center launches across the country
• Point person for ongoing change management support and integration training (front line associates and leadership) resulting from three separate mergers
Greater Seattle Area
ING DIRECT ShareBuilder
Training Manager
Managed a multi-site team of facilitators and designers supporting the training, coaching, and the day-to-day operations of mutiple customer service call centers. Responsible for training, change management, project management, and associate engagement.
Greater Seattle Area
ShareBuilder
Customer Service Trainer
Designed and curated training curriculum and resources that supported the Customer Service career path from new hire through frontline leadership. Training topics included industry fundamentals, product and service related content, soft skills, and new product launches and updates.
Greater Seattle Area
ShareBuilder
Customer Service Supervisor
Coached a team of 12-22 telephone associates to improve effectiveness and provide the best customer experience. Motivated team members and emphasized the importance of effective soft skills including questioning and consultative sales.
Greater Seattle Area
Human Resources Management
Bachelor of Science (B.S.)
Western Governors University
https://www.linkedin.com/school/western-governors-university/
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Architecture and Art HIstory
University of Washington
https://www.linkedin.com/school/university-of-washington/
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Business
Seattle Central College
https://www.linkedin.com/school/seattle-central-community-college/
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Insights Discovery Practitioner
Insights
http://www.linkedin.com/learning/learning-articulate-360-rise
Learning Articulate 360: Rise
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/learning-articulate-storyline-360
Learning Articulate Storyline 360
www.linkedin.com
LinkedIn
http://www.linkedin.com/learning/learning-scorm-and-tin-can-api
Learning SCORM and Tin Can API
www.linkedin.com
LinkedIn
Training Specialist
University of Washington Extention
https://brokercheck.finra.org/individual/summary/4149668
Series 24 - General Securities Principal License
24
brokercheck.finra.org
Financial Industry Regulatory Authority (FINRA)
https://brokercheck.finra.org/individual/summary/4149668
Series 4 - Registered Options Principal License
4
brokercheck.finra.org
Financial Industry Regulatory Authority (FINRA)
https://brokercheck.finra.org/individual/summary/4149668
Series 63 - Uniform Securities Agent State Law License
63
brokercheck.finra.org
Financial Industry Regulatory Authority (FINRA)
https://brokercheck.finra.org/individual/summary/4149668
Series 66 - Uniform Combined State Law License
brokercheck.finra.org
Financial Industry Regulatory Authority (FINRA)
https://brokercheck.finra.org/individual/summary/4149668
Series 7 - General Securities Representative License
7
brokercheck.finra.org
Financial Industry Regulatory Authority (FINRA)
https://www.linkedin.com/in/keenanmcaluney
Keenan McAluney
Learning and Development Manager for Assurance at Moss Adams
Seattle, WA
https://www.linkedin.com/in/rochellerobison
Rochelle Robison, M.Ed
Talent development professional passionate about making people & organizations successful
Seattle, WA
https://www.linkedin.com/in/isabellainman
Isabella Inman
Learning and Development Senior at Moss Adams
Seattle, WA
https://www.linkedin.com/in/adam-gwaltney-0a776764
Adam Gwaltney
Cybersecurity Training Manager at T-Mobile
Seattle, WA
https://www.linkedin.com/in/emschain
Emma Schain
Sr. Director, Learning and Enablement at Doma (FKA States Title)
San Francisco Bay Area
https://www.linkedin.com/in/angiejwalker
Angie Walker
Campus Recruiter
Tacoma, WA
https://www.linkedin.com/in/jessicajsousa
Jessica Sousa
Manager, Learning and Development at Resilience
Raleigh-Durham-Chapel Hill Area
https://www.linkedin.com/in/jennifer-mourikis-958a0551
Jennifer Mourikis
at
Ridgefield, WA
https://www.linkedin.com/in/polly-mcirvin-171a4240
Polly McIrvin
Manager at Moss Adams LLP
Ellensburg, WA
https://www.linkedin.com/in/yoselinperez
Yoselin Mejia
Tax Senior at Moss Adams LLP
Yakima, WA
https://www.linkedin.com/in/megan-gaetano-5638bbb0
Megan Gaetano
Tax Assembly Specialist - Tax at Moss Adams LLP
Spokane, WA
https://www.linkedin.com/in/diane-bassetti-schmidt-89b30183
Diane Bassetti-Schmidt
Senior Tax Manager at Moss Adams
Salinas, CA
https://www.linkedin.com/in/gourd-steve-8011879b
Gourd Steve
Purchasing Agent at MacDonald-Miller
United States
https://www.linkedin.com/in/joy-carson-4b6250190
Joy Carson
Accounting Graduate from Western Washington University
San Francisco Bay Area
https://ca.linkedin.com/in/masami-oi-398a7136
Masami Oi
Marketing Executive at Work At Home United
Kamloops, BC
https://www.linkedin.com/in/jesseqvo
Jesse Vo
Health Care Consulting Manager at Moss Adams
Easton, PA
https://www.linkedin.com/in/kevin-rooney-15a1b91b
Kevin Rooney
Learning and Development Manager at The Durst Organization
New York City Metropolitan Area
https://www.linkedin.com/in/philipelam
Philip C. Elam
SVP, Learning and Development Manager at MARQUIS
Dallas, TX
Karen Gilbertson
      
          



            
              
        
              
  

    
        I have worked with Aaron in several capacities over the years but his knowledge and experience in learning development and facilitation stand out the most.  I have attended several of his training sessions in the past and have always admired his style.  Being a facilitator myself, I can appreciate the difficulties involved in delivering information to a diverse crowd with a variety of different learning styles.  To that end, Aaron does a great job of commanding the attention of the room while also being personable and approachable.  He relays the same information several different ways but is not repetitive.  And he uses several methods in training design that work well with teaching adults.  I've observed him design and facilitate training materials ranging from the technicalities of obtaining a Series 7 to the soft skills of building the brand.  I think Aaron would be a great hire for any organization and I personally hope to work with him again in the future.   🥾 Kevin Misiuda
      
          



            
              
        
              
  

    
        I had the pleasure of being trained by Aaron and working alongside him for 3 years.  I have never felt more set up for success in a position than I did when equipped with Aaron's training.  As time progressed, Aaron not only continued to excel as a trainer and mentor, but also encouraged those he had worked with to grow from trainees to peers within the department.  Aaron is also a tireless advocate for his team and department.  Any company would be lucky to count Aaron as a member of their team, and I can't recommend him highly enough.
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As I am redesigning parts of #onboarding at Moss Adams, I would love to network with more people who manage onboarding programs for all types of…
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Aaron Butler
https://au.linkedin.com/in/aaron-butler-692aa281
Commercial Helicopter Pilot
Australia
Aaron Butler
https://www.linkedin.com/in/aaronbutler397
Production Lead at Now Foods
Elmwood Park, IL
Aaron Butler
https://www.linkedin.com/in/aaron-butler-805217b4
PRESIDENT | CEO  of  AVENUE REAL ESTATE PARTNERS
Miami Beach, FL
Aaron Butler
https://www.linkedin.com/in/aaron-butler-8a977472
--
Maricopa County, AZ
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Insights Discovery Practitioners
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WGU Alumni
https://www.linkedin.com/groups/51112
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COFI Seattle and ShareBuilder Alumni
https://www.linkedin.com/groups/8575481
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ATD Global
https://www.linkedin.com/groups/3682286