a-jay yang
Technical Support Analyst at Wipro Limited/Medtronic
field engineer support wipro
Wipro Limited/Medtronic
Technical Support Analyst
•	•	Accurately, quickly, and efficiently type and record all interactions with users in our incident management tracking tool such using Service Now and making sure that tickets does not breach SLA. 
•	Supported over 6000 sales rep in the field, have accomplished migrating all user to Win 7 to Win 10 project.
•	Diagnose and troubleshoot issues such as password, Microsoft Office, mobile device, hardware, and printer to multiple users in quick sufficient time.
•	Imaging and data migration to user replacement or upgraded machine making sure data is fully restored before deployment.
•	Lead for my team for Inventory control and maintaining records of assets and reporting back to manager.
•	Remoting and providing software license to help user activate 3mensio software and making sure MRI files are uploaded.
800 53rd Ave NE
St. Cloud State University
https://www.linkedin.com/company/st.-cloud-state-university
Student Assistant
·	Handled clerical tasks such as answering phone calls, email, and filing important documentation based on student disability. 
·	Provided office support including typing, data entry, copying, faxing, preparing schedules, running errands and other supported needed through St. Cloud State University. 
·	 Managed the office and other responsibilities when the supervisor is absent, such as test forms and contacting a professor
·	Engaged with the student who needed technical support with downloaded software such as read write gold.
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HuskyTech SCSU
IT Expert
·	Inspire customers by showing them what’s possible with technology based on Apple and Window product. 
·	Process payments by cash, checks, credit cards and department accounts.
·	Assist student, faculty, and staff troubleshoot technology devices, such as laptop and tablets. 
·	Used training tools to backup customer information and malware bytes to clean computers. 
·	Attended meetings to keep updates of new adaption in the store and new software.
St. Cloud, Minnesota Area
Covenant Village of Golden Valley
Dietary Aide
- Practiced proper portion control when dishing up deserts, nourishments, and snacks for patients.
- Serve meals using standards to maintain sanitation and quality. 
- Properly utilized cleaning equipment’s and follow cleaning procedure to have a sanitized environment.
- Recorded meals served and monitor temperatures of food.
5800 St. Croix Avenue North
Management Information Systems, General
Bachelor's degree
St. Cloud State University
https://www.linkedin.com/school/st.-cloud-state-university/
https://media-exp1.licdn.com/dms/image/C4E0BAQGihhH7Wj1yZg/company-logo_100_100/0/1519856255189?e=1655942400&v=beta&t=hxepygTzOEWXtKrtsCBfc-ipZIuitaOzX_wwk4K4nSU
Asian Students in Action
Vice President
Education
Student disability Services
Note taker
•	Assisting student with special needs and help supplementing student class notes.
Education
Power in Diversity
Conference Rep
•	Introducing guest speaker to audience students, faculty, and staff at St. Cloud State University.
•	Networking with student from different university and employee. 
•	Directing students, staff, faculty to multiple workshop they have been assigned or interested
Civil Rights and Social Action
Asian Students in Action (Asia)
President
•	Direct/Manage meetings and represent the Organization. Perform such other duties as ordinarily pertain to this office
https://www.linkedin.com/in/sam-lamont-99a20499
Sam Lamont
Computer Support and Network Administration, A.A.S.
Faribault, MN
https://www.linkedin.com/in/koua-chang-61439587
Koua Chang
Desktop Support Technician III
Greater Milwaukee
https://www.linkedin.com/in/alexandra-stang
Alexandra Stang
IT Support Specialist at Harris
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/leesengvue
Lee Seng Vue
Intern - Network Engineer at Beckman Coulter Diagnostics
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/mulegeta-woldemichael-63baa9181
Mulegeta Woldemichael
Cyber Security Engineer | CEH | Penetration tester
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/maizouavue
Mai Zoua Vue
Willingness to learn | Motivated | Team Player | Responsible
St Paul, MN
https://www.linkedin.com/in/joshua-her-020b22132
Joshua Her
Software Technical Analyst at Inductive Automation
Sacramento, CA
https://www.linkedin.com/in/shieyeng-vang-ba6b51b1
Shieyeng Vang
Software Support Engineer at Intelligent Video Solutions
Milwaukee, WI
https://www.linkedin.com/in/olivia-zarth
Olivia Zarth
Manufacturing Engineer I at Beckman Coulter
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/igor-markovic-36833b98
Igor Markovic
Application Specialist at Centiro
Hales Corners, WI
https://www.linkedin.com/in/dennispingwang
Dennis Wang
Chief Operating Officer
Cerritos, CA
https://www.linkedin.com/in/panavang93
PaNa Vang
Engineer-HiTech at Target Corporation
St Cloud, MN
https://www.linkedin.com/in/maile-my-lee-vang-bs-mba-93870a137
Maile (My-Lee) Vang, BS, MBA
2021 Graduate from Concordia university- Saint Paul, MN
St Paul, MN
https://www.linkedin.com/in/prasan-knotek-96a3b7186
Prasan Knotek
Financial Advisor and College Unit Director at Northwestern Mutual
Milwaukee, WI
https://www.linkedin.com/in/melody-chu
Melody Chu
Product at TikTok | Ex-Facebook, Roblox
San Francisco, CA
https://www.linkedin.com/in/tom-swanson-448abb23
Tom Swanson
Information Technology Manager
Osseo, MN
Daven Gobalan, MS
      
          



            
              
        
              
  

    
        I had the pleasure of working with A-Jay for two years at the Student Disability Office at St.Cloud State University. I, who was a Graduate Assistant at that time was very impressed by A-Jay's ability to handle tough situations and projects given to him by our office manager. With his detail oriented and time management skills, A-Jay managed to complete all task before deadlines. He met with students that needed help in their academics and also became a mentor to older kids at St.Cloud State Uni. There were also moments where he had to run the office by himself  when senior management were out for meetings. One thing about A-Jay's characteristic that I admire as well, is his willingness to listen to people and he enjoys learning new things. Overall, one of the best colleague I've ever had.

Despite the Crypto market volatility, People are sending less and less Bitcoin onto cryptocurrency exchanges. Here's an on-chain chart looking at the…
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I am overjoyed to be working in the space of health equity, full time! Incredibly excited to serve Hennepin Healthcare Systems as their Health Equity…
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Stop asking people why they need to take a day off.They earned their time off and can take it for any reason they want. It diminishes the benefits…
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Information Systems Security Association (ISSA) Discussion Forum
https://www.linkedin.com/groups/37008
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SCSU Information Systems (IS) Club
https://www.linkedin.com/groups/3501613
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SCSU Herberger Business School - Students & Alumni
https://www.linkedin.com/groups/6715426