Aakriti V.
English German Teacher, Proof Reader, Copy Editor at Freelancer
German and English Language Specialist
I am a result-oriented professional with 6-years of rich experience in the customer service industry. I possess excellent communication skills in English, I also have the ability to speak and understand additional languages such as German and Spanish. I have donned many hats during my tenure in my previous organization. I was fortunate to be a part of multiple projects. From being a top performer, being responsible for providing exceptional services to the clients, interviewing, selecting, mentoring the new joiners to managing a team single headedly, I personally feel that I have gained a lot of knowledge and learning from my varied professional experience. 

My strengths include expedite learning skills, excellent organizational skills and the ability to prioritize own workload, analytical skills including the ability to assess problems and propose solutions, capacity to work independently with limited supervision,  maintaining strong work ethics. I carry a strong commitment towards personal development and growth.

I am an enthusiastic individual, who has a strong desire to constantly learn and evolve as a person. I have a keen interest in learning languages and travelling. I was lucky enough to get some international exposure with my trips to Germany, Czech Republic, Netherlands and Singapore.

I am looking for suitable work opportunities. My adaptive skill set would allow me to fit into operations, training, HR or a supervisory role. I also have experience in teaching, editing, proof reading and translating owing to freelance projects.
Freelancer
https://in.linkedin.com/company/freelancerbccc
English German Teacher, Proof Reader, Copy Editor
NCR - National Capital Region
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iEnergizer
https://in.linkedin.com/company/ienergizer
Team Leader Operations
I started working as a German Customer Liaison Executive and moved into Operations as a Team Leader. Brief description of my responsibilities in chronological order are as follows:

- Handled customer queries via emails for a wide variety of games for WEBZEN
- Managed accurate work flow in both European and US support
- Interacted directly with clients regarding any concerns related to the program
- Identified opportunities to constantly improve customer service and client requirements
- Part of the team training the new joiners
- Handled a team of 10 to provide customer support for ZENIMAX
- Responsible for roaster planning and attrition of the team members
- Responsible for training and auditing of the team members
- Identifying training needs and building performance improvement plans
- Taking escalations
- Represented the process to the client. Regular part of the meetings with them
- Part of the hiring and selection procedure
- Managed a team of 20+ to provide customer support for ROBLOX
- Ensured that all key metrics of performance as per the Client SLA are met and exceeded
- Responsible for goal setting, performance reviews and development plan for all direct reports
- Ensured that employees have the development opportunities needed to learn and grow
- Performed other duties as assigned by manager
- Took on additional tasks and trainings to be at par with the US counterparts
Noida Area, India
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Spanish Language and Literature
Certificacion de Expediente Personal A2.3
Instituto Cervantes New Delhi
German Language and Literature
Goethe Zertifikat C1
Goethe Institut New Delhi
Human Resources Management/Personnel Administration, General
Post Graduate Diploma in Personnel Management
YMCA University of Science & Technology
https://in.linkedin.com/school/ymca-university-of-science-&-technology/
English Language and Literature, General
Bachelor of Arts - BA
Maitreyi College (Delhi University)
https://in.linkedin.com/in/rishika-sawhney-1ba539100
Rishika sawhney
German language specialist
Delhi, India
https://in.linkedin.com/in/manisha-uppal-19915215a
Manisha Uppal
Czech Language Expert & Trainer
Chennai
https://in.linkedin.com/in/kavita-vegad-10996618b
Kavita Vegad
Process Associate at Genpact
Hyderabad
https://in.linkedin.com/in/shivani-nair-532649175
Shivani Nair
Process Lead at Capgemini
Delhi, India
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Rahul Jain
German language specialist at SoftwareONE
Delhi, India
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Akriti Vashist
Associate Engineer
New Delhi
https://in.linkedin.com/in/wara-samar-37176a95
Wara Samar
Freelance Editor
Delhi, India
https://de.linkedin.com/in/mira-weber-6130511b8
mira weber
Assistent bei GE
Gunzenhausen
https://in.linkedin.com/in/mohit-hasija-938963141
Mohit Hasija
Student at Dyal Singh College
Delhi, India
https://pt.linkedin.com/in/in%C3%AAs-almeida-683914107
Inês Almeida
Training & Knowledge Manager
Lisboa
https://pt.linkedin.com/in/marilinhares
Mariana Linhares
Training coordinator na Teleperformance
Lisboa
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Rehana Sultan
Sr. Quality Analyst/Trainer at Snapdeal
Noida
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simran arora
German Language Specialist
North Delhi
https://in.linkedin.com/in/rajnigandha-57aa6516a
Rajnigandha .
Content Writer at Wedding Affair
New Delhi
https://in.linkedin.com/in/atul-singh-9a37488b
Atul Singh
Financial Analyst at MongoDB
Delhi, India
https://in.linkedin.com/in/sameer-ali-3770ab9a
Sameer Ali
Deputy Manager Human Resources at Jubilant FoodWorks Ltd.
Delhi, India
https://in.linkedin.com/in/anchit-9a7b021b2
Anchit .
Looking for job change. Process Associate at Capgemini Technology Services India limited (Account payable)
Noida
https://in.linkedin.com/in/vasundhra-sethi-057428178
Vasundhra Sethi
Senior PR Executive at Adfactors PR
West Delhi
https://in.linkedin.com/in/vidit-sharma-a767b484
Vidit Sharma
Learning and Development Professional
South Delhi
https://in.linkedin.com/in/jyotsneh-kaur-38837153
Jyotsneh Kaur
German Language Specialist
Noida
Yesterday after a very long time,I poured myself a glass of whisky and sat in bed feeling helpless and confused. 20 February 2018: I cried at my…
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Happy Friday! Speak German? Looking for a new job? https://lnkd.in/exuTch8 #german #jobs #multilingual
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Agreed!
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Aakriti V
https://in.linkedin.com/in/aakriti-v-1073a523
Assistant Manager Training
Thane
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Jobs for Expats in Germany
https://www.linkedin.com/groups/8678197
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Indo-German Chamber of Commerce (Unofficial Group)
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Translator Jobs & Services:  Powered by the Global Translation Institute
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German speaking Marketing and Business Development professionals
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German Speakers (Deutsch)
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German Speaking Jobs
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German Speaking People
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