abhishek a.k
Process Associate/technical and business consultant at AMDOCS DEVELOPMENT CENTRE INDIA PRIVATE LIMITED
Attended indira college
worked in AMAZON as a customer support associate for 5 months.
AMDOCS DEVELOPMENT CENTRE INDIA PRIVATE LIMITED
https://in.linkedin.com/company/amdocs-international
Process Associate/technical and business consultant
Updating DATABASE, the information related to customer’s services i.e internet speed, Bandwidth, address.
Fetching the records of customer’s using SELECT statement.
Responsible for clearing the exceptions/Tickets that are restricting the feasible service provided to AT&T customers and to make sure there are no interruptions in the service.
Taking the complete ownership of the ticket without missing SLA’s(service level agreement).
Resolving the escalations as per priority and providing solutions to customer.
Run SQL queries to get data for reporting.
Responsible for development and documentation of M&P
Pune, Maharashtra, India
https://media-exp1.licdn.com/dms/image/C4D0BAQFA6mIZ2D-wGQ/company-logo_100_100/0/1608148360975?e=1655942400&v=beta&t=fAsQNXUKib4XpXM-B0fQ-dXlJz1oK9ePEyfdaOtKsQ8
AMAZON
Customer Support Executive
Pune Area, India
comp
B.E
University of Pune        Indira college of Engg
looking for a job..IT or NON IT field
Comp
T.E
University of PuneIndira college of Engg
https://in.linkedin.com/in/manish-kumar-77a33726
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It has taken me 24 years to post this!From 5am in the morning to 10pm in the night, from one end of Delhi to literally another.Day in & Day out!…
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Abhishek A.K.
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