Andrew Gronek
Account Managment Coordinator at Verizon Wireless
Account Management Coordinator at Verizon Wireless
Verizon Wireless
Account Managment Coordinator
Provided daily customer support by completing equipment orders and maintenance request for Business and Government customers

Developed written and verbal clarification and directions to internal and external customers regarding billing, equipment orders, portal utilization, contract management, technical support, and account growth

Assisted fellow colleagues with complex customer requests as a Floor Support Expert (FSE).
Hilliard, Ohio
Verizon Wireless
Chat Coordinator
Assisted customers with a variety of account, billing and technical issues

Provide quick and easy to understand responses to the customers issue

Maintained a quality connection between two customers at once to resolve their issues

Provided quality service the first time the customer contacted us
Hilliard, Oh
Verizon Wireless (Worldwide Wireless)
https://www.linkedin.com/company/verizon-wireless-worldwide-wireless-
Technical Support Coordinator
Effectively resolve customer issues with equipment and or network 

Assist customers with ordering replacement devices

Filed Remedy trouble tickets to assist in network repair 

Point of Contact for team to handle escalated issues and assist fellow coworkers
Hilliard, OH
Business Administration and Management, General
Bachelors of Arts
DeVry University
https://www.linkedin.com/in/renea-boyer
Renea Boyer
Consumer Services Specialist at The Scotts Miracle-Gro Company
Delaware, OH
https://www.linkedin.com/in/micahary
Micah Ary
Inside Sales Manager at TruGreen
Carroll, OH
https://www.linkedin.com/in/robert-carrano
Robert Carrano
Margin Analyst at Univar Solutions
Columbus, OH
https://www.linkedin.com/in/gwendolyn-kemp-1704051a2
Gwendolyn Kemp
Supervisor - VCG CSST Ops
Reynoldsburg, OH
https://www.linkedin.com/in/janet-d-hamilton-61803332
Janet D Hamilton
Analyst-Revenue Assurance at Verizon
Hilliard, OH
https://www.linkedin.com/in/kathleen-minor-254a37142
Kathleen Minor
Senior Margin Analyst at Univar Solutions
Pickerington, OH
https://www.linkedin.com/in/adam-jacoby-0322b25b
Adam Jacoby
Internal CORe Troubleshooting Advisor at Verizon Wireless
Columbus, OH
https://www.linkedin.com/in/moe-al-soufi
Moe Al-Soufi
Full Stack Java Developer | IT Specialist | Data Scientist
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/marcy-geiger-79948b174
Marcy Geiger
Executive Director, Telesales and Operations at Verizon Wireless
Columbus, OH
https://www.linkedin.com/in/bonnie-miley-5b28437b
Bonnie Miley
Branch Administrator at Vector Security
Westerville, OH
https://www.linkedin.com/in/gregwisler
Greg Wisler, MBA
Customer Service Manager at Root Inc.
Westerville, OH
https://www.linkedin.com/in/collettecichon
Collette Cichon
HRBP / Change Management/ Strategic Planning/ Organizational Design and Leadership Development
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/amanda-rileymba
Amanda Riley
Training and Development Senior Manager at Candid™
Dublin, OH
https://www.linkedin.com/in/stephen-javens
Stephen Javens
Service Executive II at Fiserv
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/kris-vordem-esche-762604167
Kris Vordem Esche
Manager, Integrated Office Network
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/peter-deem
Peter Deem
Area Manager - Amazon
Galloway, OH
https://www.linkedin.com/in/brett-porter-9b786131
Brett Porter
Sales Operations Analyst at Verizon
Galloway, OH
https://www.linkedin.com/in/carmen-randle-a2547622
Carmen Randle
Senior Manager - Customer Service HBA at Verizon
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/mstazeenkhan
Tazeen Khan
Human Resources
Columbus, Ohio Metropolitan Area
https://www.linkedin.com/in/omotola-olu-lafe-0a57b08
Omotola Olu-Lafe
Senior Talent Acquisition Consultant
Westerville, OH
Double tap the image if you see beyond this illusion. Only few will see this.
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Liked by Andrew Gronek
God is Good!I have been looking for a job for the last 3 months after the call center I worked in for 10 years closed. While I was given a…
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Liked by Andrew Gronek
Just 8 more classes and I'll have my Bachelor's degree.
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Liked by Andrew Gronek
Andrew Gronek
https://www.linkedin.com/in/andrew-gronek-5b9181189
GM Manager at Fry's Food and Drug
Greater Phoenix Area
Andrew Gronek
https://uk.linkedin.com/in/andrew-gronek-a5722a149
KP w Holiday Inn
Greater Edinburgh Area