b'DISCLOSURES\n\n\x0c\x0cINDEX\nTERMS AND CONDITIONS...........................................................1\nATM/DEBIT CARD DISCLOSURE........................................... 2 - 3\nCHECKING ACCOUNT DISCLOSURE.........................................4\nELECTRONIC FUNDS TRANSFER ACT DISCLOSURE........ 5 - 6\nELECTRONIC \xe2\x80\x9cWHOLESALE CREDIT\xe2\x80\x9d TRANSACTIONS............7\nPRIVACY POLICY.................................................................... 8 - 9\nARBITRATION AGREEMENT, CLASS\nACTION WAIVER, AND JURY TRIAL WAIVER...........................10\nTRUTH IN SAVINGS DISCLOSURE.................................... 11 - 12\nFUNDS TRANSFER NOTICE......................................................13\nVISA VARIABLE RATE CONSUMER\nCREDIT CARD DISCLOSURE............................................. 14 - 15\nVISA VARIABLE RATE COMMERCIAL\nCREDIT CARD DISCLOSURE............................................. 16 - 17\nYOUR ABILITY TO WITHDRAW FUNDS\nAT ROYAL CREDIT UNION .........................................................18\nFRAUD ALERTS PROGRAM.......................................................19\n\n\x0cTERMS AND CONDITIONS\nAgreement\nThese Disclosures, along with any other documents we give you pertaining to your\naccount(s), is a contract that establishes rules which control your account(s) with us. Please\nread this information carefully and retain it for future reference. If you sign a signature\ncard, membership agreement, or open or continue to use the account, you agree to these\nDisclosures. In these Disclosures, the words \xe2\x80\x9cyou\xe2\x80\x9d, \xe2\x80\x9cyour\xe2\x80\x9d, and \xe2\x80\x9cyours\xe2\x80\x9d mean anyone who\nsigns a Membership Agreement or opens or continues to use an account and the words\n\xe2\x80\x9cwe\xe2\x80\x9d, \xe2\x80\x9cour\xe2\x80\x9d, and \xe2\x80\x9cus\xe2\x80\x9d mean ROYAL CREDIT UNION, a Wisconsin chartered credit union\n(\xe2\x80\x9cROYAL\xe2\x80\x9d). Unless otherwise specified, in these Disclosures the word \xe2\x80\x9caccount\xe2\x80\x9d means any\none or more share or deposit accounts you have with Royal.\nAmendments\nExcept as prohibited by applicable law, we may change, add to, or otherwise amend the\nterms of these Disclosures at any time. If required by law, we will provide you with advanced\nnotice of such amendments. In all other cases, we will provide you with notice as we deem\nappropriate under the circumstances. You agree that we may provide notice of amendments\nelectronically if you have agreed to receive other communications and information from\nus electronically. If we have notified you of a change in any term of your account and your\naccount remains open after the effective date of the change, you will be deemed to have\nagreed to the amended term(s). Notice from us to any one of you is notice to all of you.\nArbitration Agreement, Class Action Waiver, and Jury Trial Waiver\nPlease note that these Disclosures contain a binding Arbitration Agreement, Class Action\nWaiver, and Jury Trial Waiver provision which affects your rights with respect to any claims\nor disputes by or against Royal. Please closely review the Arbitration Agreement, Class\nAction Waiver, and Jury Trial Waiver section of these Disclosures. You may opt out by\nfollowing the specified process.\nCredit Reports\nYou agree that we may pull a credit report to open an account, if you request a loan or\nloan increase, or by continuing to use your account. You understand and agree we have\nthe ability at any time to check your credit report and verify your employment in relation to\nany update, increase, renewal, extension, or collection on your account(s) or loan(s). You\nauthorize us to use any credit reports obtained to market or offer additional products or\nservices to you and you specifically intend for your authorization to apply to current and\nfuture credit inquiries. You understand and agree that your authorization will remain in effect\nuntil you provide written notice of your revocation to us. Upon request, we will give you the\nname and address of each agency from which we obtain a credit report regarding your\naccount. We may report information about your loans or accounts to credit bureaus. Late\npayments, missed payments, or other defaults on your accounts may be reflected in your\ncredit report.\nConsent to Contact\nYou agree that we may contact you using your contact information listed in our records,\nincluding your email address(es) and telephone number(s). By providing phone number(s)\nto Royal (including any wireless, mobile, or VOIP number), you expressly consent to receive\nautodialed or prerecorded calls and text messages from Royal or any affiliates or agents\nperforming services on our behalf. You consent to receive calls or text messages: (i) to\nnotify you in regards to any of your accounts; (ii) to provide you with credit or debit card\ntransaction alerts; (iii) to collect a debt or other obligation; or (iv) as otherwise necessary to\nservice your accounts, loans, or products.\nConsent to Monitoring and Recording\nYou provide your express consent to our monitoring and recording of our conversations\nand other communications with you. Your consent applies to our monitoring and recording\nof telephone conversations, electronic messages, electronic records, or other data\ntransmissions between you and us regarding your account or other products or services\noffered by us. Your consent applies regardless of whether you or we initiated the contact.\nUnless required by applicable law, you agree we can rely on your consent to monitor and\nrecord our communications provided herein and we are not obligated to notify you each\ntime prior to our recording. We monitor and record conversations and communications for\nquality control, fraud prevention, and training purposes.\nInactive Accounts and Unclaimed Property\nWe have rules regarding inactive accounts and we may charge a fee, disclosed elsewhere,\nfor inactive accounts. Additionally, the law establishes procedures under which unclaimed\nproperty must be surrendered to the state. Generally, the funds in your accounts are\nconsidered unclaimed if you have not had any activity or communication with us regarding\nyour account over a period of years. Ask us if you want further information about the period\nof time or type of activity that will prevent your account from being unclaimed. If your funds\nare surrendered to the state, you may be able to reclaim them, but your claim must be\npresented to the state. Once your funds are surrendered, we no longer have any liability or\nresponsibility with respect to the funds.\nNonmember Check Cashing\nIf you issue a check drawn on your checking account and a nonmember of Royal seeks\nto cash the check, you agree that we may require the nonmember to provide appropriate\nphysical and/or documentary identification as a condition of cashing the check. You\nalso agree that we may refuse to cash a check, even if it is properly payable and proper\nidentification is provided, and such refusal shall not constitute wrongful dishonor of your\ncheck. Further, you agree we have the right to charge the nonmember, as a condition of\ncashing the check, a nonmember check cashing fee. You understand and agree that a\nnonmember seeking to cash a check drawn on your account retains the ability to deposit\nthe check with their own financial institution which would result in your check being\npresented to us through normal check processing channels.\n\n-1-\n\n\x0cATM/DEBIT CARD DISCLOSURE\nUse of your Card and/or Personal Identification Number (PIN) are governed by the\nElectronic Funds Transfer Act (EFT). The following terms and conditions also apply.\n\nor any network used and you may be charged a fee for a balance inquiry even if you do\nnot complete a fund transfer. You understand and agree that the ATM operator or network\nmay charge you multiple fees for multiple transactions (for example, a fee for a balance\ninquiry and a fee for a withdrawal) during the same ATM session. (See \xe2\x80\x9cService Fees\xe2\x80\x9d\nDisclosure)\n\nYou may use your ATM Card and PIN to:\n1. Obtain balance information on your savings account at an automatic teller\nmachine (ATM).\n2. Withdraw cash from your savings account at an ATM.\n3. Make deposits to your savings account at a PULSE or CO-OP Network ATM.\n\nForeign Transactions:\nIf your card is used to initiate a cross border transaction or to purchase goods or services\nfrom a foreign merchant (an \xe2\x80\x9cinternational transaction\xe2\x80\x9d), the transaction amount may be\nconverted to US dollars using the exchange rate selected by Visa or Mastercard/Cirrus\nfrom the range of rates available in wholesale currency markets for the applicable central\nprocessing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself receives,\nor the government-mandated rate in effect for the applicable central processing date. The\ndate of the conversion may differ from the transaction date and the posting date identified\nin the monthly statement for your account. An international transaction is any transaction\nthat you complete or a merchant completes on your card outside of the United States,\nand includes internet transactions made in the United States but with a merchant who\nprocesses the transaction in a foreign country. All international transactions are charged up\nto two percent (2%) for the Visa International Service Assessment Fee or Mastercard Cross\nBorder fee. See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for specific fee information.\n\nYou may use your ATM/Debit Card and PIN to:\n1. Obtain balance information on your checking and savings account at an automatic\nteller machine (ATM).\n2. Withdraw cash from your checking or savings account at an ATM.\n3. Make deposits to your checking or savings account at a PULSE or CO-OP Network\nATM.\n4. Transfer funds between your linked checking and savings account at an ATM.\n5. Obtain cash advances if you have a Kwik Cash line of credit available when your\nchecking account is overdrawn. Cash advances will be deposited in increments of\n$100 into the checking account that is affected.\n6. Pay for purchases from your one designated checking account at merchants that\nhave agreed to accept the card and may request the PIN (POS transactions).\nYou may use your Debit Card without your PIN to:\n1. Pay for purchases from your checking account at places that display the Visa logo\nor have agreed to accept the Debit Card.\n2. Obtain a cash advance from your checking account at a financial institution that\ndisplays the Visa logo.\n3. Fund recurring preauthorized payments. Your Visa debit card also allows you\nto conduct transactions on the PULSE debit network, which will generally require\nyou to enter your PIN. Some merchants are authorized to accept non-Visa debit\ntransactions without requiring you to enter your PIN. If you choose to sign to authorize\na debit transaction, the transaction will be routed as a Visa transaction. Provisions\nof your cardholder agreement that specifically relate to Visa transactions are\ninapplicable to non-Visa debit transactions.\n\nLimitation on Use of Card:\n1. You must maintain a Checking Account at Royal to be eligible for a Debit Card.\n2. You may not:\nA) Request any transaction at a terminal if you know or are informed at the\nterminal or by a clerk that a terminal is malfunctioning or not operating.\nB) Attempt any transaction at an ATM or POS terminal without the use of your\nCard and correct PIN.\nC) Attempt to initiate any transaction in connection with an account that has been\nclosed by you or Royal that is subject to legal process or other encumbrance.\nD) Request a withdrawal or transfer of funds from an account:\n1) If the withdrawal or transfer would overdraw the account or if the\nwithdrawal would exceed any line of credit or other funds available to your\naccount;\n2) In an amount in excess of any dollar limitations imposed by the terminal\nowner.\n\nSome of these services may not be available at all terminals. The time required to charge or\ncredit your account after you use your card will depend on the location of the terminal and\nthe type of transaction. Any transaction or cash advances may be subject to authorization\nby Royal Credit Union (Royal) or by a Visa authorization center.\n\nE) Deposit funds to an account at a PULSE or CO-OP Network ATM:\n1) By means of anything other than transfer from another account, U.S.\ncurrency, or a completed negotiable instrument payable in U.S. dollars dated\nwithin six months prior to the date attempted deposit, drawn by, or properly\nendorsed by you and does not violate any restrictions on the instrument;\n2) In a combined deposit amount greater than $10,000 or in an amount in\nexcess of any dollar limitations imposed by the terminal owner, whichever is\nless.\n\nEach time your card is properly used, you authorize Royal to debit or credit (whichever is\nappropriate) your account for the total amount shown on any sales draft, receipt, or credit\nvoucher originated by use of the card whether or not it is signed by you. Royal is permitted\nto handle such sales drafts, orders, and vouchers in the same way it handles authorized\nchecks drawn on your account.\nIf you give your card number to a merchant to have on file, or for a recurring payment,\nwe may send account updates to that merchant. This includes, but is not limited to: new\nexpiration dates and new account/card numbers. If you wish to not have us send updates,\nyou may request us to not do so. Telephoning is the best way of doing this. Call us at 715833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in\nperson, or by writing us at:\n\nF) Use your card for illegal transactions. Royal will terminate or withdraw any\nproduct or service if we become aware that you used it in an illegal manner or\nfor an illegal transaction. You agree to hold harmless and indemnify Royal and\nreimburse Royal for losses incurred as a result of using the card for any illegal\ntransactions.\n3. Cash refunds will not be made to you on purchases made with your Debit Card.\nIf a merchant who honors your Debit Card gives you credit for merchandise returns or\nadjustments, the merchant will do so by applying a credit to your account and giving\nyou a credit slip. Any claim or defense with respect to property or services purchased\nwith your Debit Card must be handled by you directly with the merchant or other\nbusiness establishment that accepts the Debit Card, and any such claim or defense\nthat you assert will not relieve you of your obligation to pay the total amount of the\nsales draft plus any appropriate fees we may be authorized to make.\n\nDebit Card Department\nRoyal Credit Union\nPO Box 970\nEau Claire, WI 54702-0970\nDeposits Made Through an ATM:\nRoyal\xe2\x80\x99s policy is to make available immediately up to $225 of your total funds deposited\ndaily through a terminal. The remaining funds will become available in compliance with\nregulatory requirements. The balance of your deposited funds generally will be available the\nbeginning of the second business day following the day of deposit.\n\n4. If any of your Royal accounts become overdrawn or past due, Royal may restrict\nyour use of the card. If this action becomes permanent, you will be notified within 30\ndays. Neither Royal nor the terminal owner is liable to you if the transaction is not\ncompleted and you have violated any of these rules.\n\nAfter we have made funds available to you and you have withdrawn the funds, you are still\nresponsible for checks you deposit that are returned to us unpaid for any reason.\n\n5. Right to Stop Payment: You may stop payment of a preauthorized recurring\nelectronic fund transfer authorized with your Debit Card. To place a stop payment, call\nRoyal\xe2\x80\x99s Member Service Department at 715-833-8111 or 1-800-341-9911; or write\nus at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time for us to receive your\nrequest three business days or more before the payment is scheduled to be made. If\nyou call, we may also require you to put your request in writing within 14 days after\nyour call. One-time only electronic fund transfers are not eligible for stop payment.\n\nFor determining the availability of your deposits made through a terminal, every day is\na business day except Saturdays, Sundays, and federal holidays. If you make a deposit\nthrough a terminal before 2:30 pm on a business day that we are open, we will consider that\nday to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or\non a day we are not open, we consider that the deposit was made on the next business day\nwe are open.\nLonger Delays May Apply:\nFunds you deposit by check may be delayed for a longer period under the following\ncircumstances:\n1. We believe a check you deposit will not be paid;\n2. You redeposit a check that has been returned unpaid;\n3. You have overdrawn on your account repeatedly in the last six months;\n4. There is an emergency, such as failure of communications or computer equipment;\n5. You\xe2\x80\x99re a new member and your account has been open less than 30 days; or\n6. You deposit checks totaling more than $5,525 on any one day.\n\nLimitations on Royal\xe2\x80\x99s Responsibilities:\nThe terminals, the PULSE or CO-OP Network, and any other system containing terminals\nat which the card may be used are available for your convenience and except to the\nextent provided in Section 910 of the Electronic Funds Transfer Act, Royal is not liable for\nthe unavailability for failure to operate of all or any part of any system. Except for its own\nnegligence, Royal is not liable for any personal injury or tangible property damage suffered\nor incurred by you through use or attempted use of the card at any terminal. Royal is not\nresponsible for the refusal of any merchant or terminal to honor the card.\n\nWe will notify you if we delay your ability to withdraw funds for any of these reasons, and we\nwill tell you when the funds will be available. The funds will generally be available no later\nthan nine (9) business days after the day of your deposit.\nAll checks that Royal has authorized through a terminal for deposit or payment are credited\nsubject to collection, and the credit will be reversed if the check is not paid. All cash\ndeposits are received subject to verification by Royal. If the reversal to a deposit overdraws\nthe account, Royal may charge all or part of the deficiency to any other account at Royal of\nany Member authorized to use t\xc2\xadhe card, and the Member shall pay to Royal any deficiency\nthat cannot be paid out of such accounts.\nFees:\nWhen you use an ATM not owned by us, you may be charged a fee by the ATM operator\n\nThe card and PIN are provided solely for your use and convenience. If you furnish your\ncard or PIN to another person, you shall be deemed to have authorized all transactions that\nmay be accomplished using the card or PIN until you have given actual notice to Royal that\nfurther transactions are unauthorized. You shall be obligated to pay Royal the amount of any\nmoney, property, or services obtained by the authorized use of the card or PIN to the extent\nthat Royal is unable to charge such amounts to the account, and you hereby authorize\nRoyal to charge the amount of any such obligation to any other of your accounts at Royal.\nYou understand that Royal does not encourage the use of your card and/or PIN by people\nwho are not joint on your account. If you allow another person to use your card and/or PIN\nbut do not tell us, Royal will treat all transactions made by that person as if the transactions\nwere made by an authorized user. It is your responsibility to control or terminate the use\nof your Card and/or PIN by such persons, and you will remain liable for any and all use\n\n-2-\n\n\x0cATM/DEBIT CARD DISCLOSURE (CONT.)\nby such persons. The card remains the property of Royal and shall be surrendered upon\nrequest. Royal may terminate your privilege of using of the Card and may withhold approval\nof any transaction at any time. Termination of privileges shall not affect your rights and\nobligations for transactions made with the card before your privileges were terminated.\nYou shall at all times:\n1. Safely keep Card and PIN and not permit anyone else to use them;\n2. Not record the PIN on or near the card or otherwise disclose or make it available\nto anyone else;\n3. Use the card, PIN, and terminals only as instructed and only for purposes\nauthorized by Royal;\n4. Immediately report to Royal any loss, theft, disappearance, or known or\nsuspected unauthorized use of the card or any disclosure of the PIN. Immediate\nnotification will limit your liability for unauthorized use as provided for in Royal\xe2\x80\x99s\nElectronic Funds Transfer Act Disclosure. Telephoning us is the best way of doing this.\nCall us at 715-833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may\nnotify Royal in person, email member_services@rcu.org, or by writing us at:\n\nAgreement with Rules\nYour retention of, signature on, or use of the card constitutes your agreement to\ncomply with these rules as amended from time to time. This agreement and your use\nof the card will be governed by the laws of the State of Wisconsin.\n\nDebit Card Department\nRoyal Credit Union\nPO Box 970\nEau Claire, WI 54702-0970\nLiability for Unauthorized Use:\nIf you keep your Personal Identification Number (PIN) on, with, or near your card, or in a\nlocation accessible to others, you will be liable for any unauthorized use of the card and/or\nPIN up to the maximum amount allowed by law.\n\n-3-\n\n\x0cCHECKING ACCOUNT DISCLOSURE\nTERMS AND CONDITIONS REGARDING YOUR CHECKING ACCOUNT\n\nat a branch or ATM. This includes but is not limited to transactions by means\nof online banking/business online banking, CompuTeller, check, preauthorized\npayments to a third party, telephoning Member Service, or by automatic transfer\ndue to insufficient funds. If you exceed these limitations; any attempted Regulation\nD transaction after the sixth will be rejected and your account can be closed.\n\nSMART CHECKING\n1. No monthly service fee.\n2. No per item fee.\nSMART CHECKING PLUS\n1. $700 minimum balance.\n2. No per item fee.\n3. Monthly fee* if balance falls below $700 at any time during the month.\n\nKwik Cash Line of Credit Loans: Transfers will be made in increments of $100\ninto the checking account in an attempt to cover the overdraft. Transfers will be\nmade until the Kwik Cash Line of Credit has no remaining limit or the overdraft is\npaid. Advances from Kwik Cash to cover overdrafts may not be made if any loan\nmade by Royal to the account holder is past due. Contact Royal to apply for a\nKwik Cash line of credit loan in order to link to your checking account.\n\nSMART START CHECKING\n1. No monthly service fee.\n2. No per item fee.\nHEALTH SAVINGS ACCOUNT (HSA) CHECKING\n1. Dividends are calculated daily, compounded and paid monthly. The dividend rate is\neffective at the beginning of each month.\xc2\xad\nBalancing your Checking Account:\n1. If you are not familiar with balancing Checking Accounts, a Royal Financial Service\nRepresentative will show you how to balance your accounts at no charge to you; or\n2. If you should have problems balancing your Checking Account, Royal will\nbalance it for you. You must furnish Royal with a balanced statement from within the\nlast three statement periods. Use the form provided by Royal for balancing and use\nthe completed form to show us you actually did have the account in balance.\n\n2.Courtesy Pay is a service qualified checking accounts are automatically enrolled in\nsubject to the following limitations. The account must be open for 45 days before it will\nbe considered eligible to qualify for a limit. Health Savings (HSA) Checking, Money\nMarket, IOLTA and IBRETA accounts are excluded from Courtesy Pay. Courtesy Pay\nmay cover transactions that exceed the checking account\xe2\x80\x99s available balance, up\nto an approved limit based on pre-determined account and Member qualifications.\nThe account\xe2\x80\x99s Courtesy Pay limit may change at any time and the account can be\nremoved from the Courtesy Pay program at any time without notice to you. A fee\nwill be deducted for each check or preauthorized debit transaction that is cleared\ndue to Courtesy Pay. Royal is not obligated to pay any transactions that exceed the\naccount\xe2\x80\x99s available balance at any time. With this service, Royal would authorize and\npay transactions that exceed the account\xe2\x80\x99s available balance resulting in an overdraft.\nRoyal will pay overdrafts at our discretion, which means we do not guarantee that\nwe will always authorize and pay any type of transaction. If we do not authorize and\npay an overdraft, your transaction will be declined and/or your account will result in a\nnegative balance. This service does not cover debit card transactions. There are limits\nto the coverage and there are fees associated with the usage of this service. Please\nrefer to the \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for more information. You can opt out of this\nservice anytime by contacting Royal*. Refer to Royal\xe2\x80\x99s Service Fees Disclosure for\nspecific fee information. There is no limit per day/per transaction on the total of fees\nwe can charge for overdrawing your account.\n\n*See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\nPost-dated checks:\nUnder no circumstances will Royal be liable for the payment or nonpayment of a\npost-dated check.\nStatements:\nWhile you have a Checking Account with Royal, statements will be mailed to you on a\nmonthly basis unless you choose electronic statements.\nCost of printing checks:\nCheck the \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for current prices.\n\n3. Debit Card Coverage is a service that you can choose to opt in for by contacting\nRoyal*. Royal will pay overdrafts at our discretion, which means we do not guarantee\nthat we will always authorize and pay any type of transaction. If we do not authorize\nand pay an overdraft, your transaction will be declined and/or your account will result\nin a negative balance. Even after opting into this service you may opt out anytime\nby contacting Royal*. Refer to Royal\xe2\x80\x99s Service Fees Disclosure for specific fee\ninformation. There is no limit per day/per transaction on the total of fees we can\ncharge for overdrawing your account.\n\nInactive accounts:\nThough a Member must maintain a minimum of $5 in their savings account to be a Member\nin good standing, we will assess a monthly fee to Members age 18+ with a checking\naccount of $25 or less, inactive for six months or more, and with no other active services on\nthat account. See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for current fees.\nPlease note that if your Checking Account has a ZERO balance and no activity for SIX\nmonths, Royal will automatically close the account.\nOverdrafts and Overdraft Services\nAn overdraft occurs when you do not have enough money in your account to cover a\ntransaction based on your available balance. Available Balance is funds in the account\nthat have not been authorized for another transaction previously. Your available\nbalance can decrease due to debit card transactions, ACH items, checks, or any other\ntransaction authorized, but not yet cleared.\nYour account has two kinds of balances: the current balance and the available balance. We\nuse the available balance to determine whether a transaction will overdraw your account,\nbe returned, or be declined and for determining when an overdraft fee or NSF fee will be\nimposed. Your current balance reflects transactions that have been posted to your account\nbut not transactions that have been authorized and are pending. Your available balance\nrepresents your current balance minus any holds on your account, such as debit card\ntransactions that have been authorized but are pending final settlement or holds for checks\nyou have deposited. You are responsible for ensuring your available balance is sufficient to\ncover all of your transactions. You can review your current and available balances when you\nreview your account online, at an ATM, by phone, by mobile app, or at a branch.\nWe may determine the amount of available funds in your account for the purpose of\ndeciding whether to pay an overdraft or return a transaction at any time between the time\nwe receive the transaction and when we pay or return the transaction. We need only make\none determination, but if we choose to make a subsequent determination, the available\nbalance at the subsequent time will determine whether there are sufficient available funds.\nThis is important as certain transactions, including signature debit card transactions, may\nbe authorized for payment (via an authorization hold); however, those transactions may\nstill result in an overdraft if the transaction exceeds the account\xe2\x80\x99s available balance when\nthe transaction posts to the account. The fact that an authorization hold was placed on\nyour available balance does not mean the funds are set aside and made available to pay\nthe specific transaction authorized. Rather, the hold is simply a reduction in your available\nbalance based on the fact that we have authorized a transaction and, thus, are obligated to\npay the transaction when posted.\nRoyal may cover your overdrafts in the following ways:\n1. Overdraft Protection is a share account and/or a Kwik Cash line of credit loan\nthat you have elected to link to your checking account to have those available funds\nautomatically transferred in the event of an overdraft in the checking account. These\nare elected to occur in the order you have directed to Royal.\nShare Accounts: Transfers will be made in increments of $100 into the checking\naccount in an attempt to cover the overdraft. Transfers will be made until the\nShare Account(s) have no available funds remaining or the overdraft is paid.\nRemember, a balance of $5 is required in the Primary Savings Account in order\nto keep your account open. The required $5 minimum balance in the Primary\nSavings Account cannot be used to pay checks, Debit Card transactions,\nwithdrawals from an ATM, or any other preauthorized debit. Contact Royal to link\na share account(s) to your checking account. In compliance with Regulation D\nof the Federal Reserve Board, you are limited to six transactions per month from\neach of your savings or Money Market accounts without your physical presence\n\n*Contact Royal\xe2\x80\x99s Member Service Center at 800-341-9911, visit any Royal office,\nor for Debit Card Coverage utilize online banking under Self Service>Debit Card\nCoverage.\nIf sufficient available funds are still not available, the check, Debit Card transaction,\nor preauthorized debit will be returned non-sufficient funds (NSF). An NSF fee will\nbe deducted from your account for each occurrence where a check, Debit Card\ntransaction, or preauthorized debit is returned NSF. * Please refer to the Non-Sufficient\nFunds Fee paragraph below for additional information on the potential for multiple\nNSF fees as a result of a transaction being returned multiple times. ACH debits are\ncleared or returned the same day they attempt to post to the account. Royal may close\na Checking Account if that Checking Account is charged with an excessive number\nof NSF\xe2\x80\x99s. Royal cannot honor any check, Debit Card, or preauthorized debit on an\naccount that has been closed.\nNon-Sufficient Funds (\xe2\x80\x9cNSF\xe2\x80\x9d) Fee\nYou agree that we may charge a Non-Sufficient Funds (NSF) fee for returning or rejecting\ntransactions presented against your account that would exceed the available balance in\nyour account. You further agree that we may charge an NSF fee each time a transaction is\npresented or submitted for payment even if the same transaction is presented for payment\nmultiple times. For example, if you wrote a check to a merchant (or other individual or\nentity) who submitted the check to us for payment and we returned the check (resulting in\nan NSF fee), the merchant may re-present the check for payment again (or may convert\nthe check into an ACH debit and submit the transaction for payment). If the second and\nany subsequent presentments or submissions are returned unpaid, we may charge a fee\nfor each time we return the transaction. You understand this means you could be charged\nmultiple fees for one check that you wrote as that check could be presented (including\nas an ACH debit) and returned more than once. Similarly, if you authorize a merchant (or\nother individual or entity) to electronically debit your account, such as an ACH debit, you\nunderstand there could be multiple submissions of the electronic request which could result\nin multiple fees. You agree that Royal does not determine whether and when a transaction\nwill be presented for payment. Rather, Royal determines whether or not the available\nbalance is sufficient to pay a presented or submitted transaction. See \xe2\x80\x9cService Fees\xe2\x80\x9d\nDisclosure for specific fee information.\nKWIK CASH PAYMENT METHOD OPTIONS\nIf and when you use the overdraft protection with your Kwik Cash Loan, you may choose to\nmake the payments by one of the following methods:\n1. Transfer From Checking or Savings: The monthly payment will be made by\ntransferring money from your Checking or Savings Account to your Kwik Cash Loan.\n2. Payroll Payment: The monthly payment will be made on your Kwik Cash Loan by\nPayroll Deduction. A Payroll Deduction card must be completed and signed.\n3. Over the Counter Payment: The monthly payment will be made on your Kwik Cash\nLoan over-the-counter by you and by the due date set up for the loan at the time you\nuse the service.\n\n-4-\n\n\x0cELECTRONIC FUNDS TRANSFER ACT DISCLOSURE - FOR CONSUMER ACCOUNTS ONLY\nTo our non-business Members who have or may authorize Electronic Fund Transfers\n(EFTs):\n\nWe will tell you the results of our investigation within 10 business days after we hear\nfrom you and will correct any error promptly. If we need more time, however, we may\ntake up to 45 days to investigate your concern or question. If we decide to do this,\nwe will provisionally credit your account within 10 business days for the amount you\nthink is in error, so that you will have the use of the money during the time it takes\nus to complete our investigation. When we ask you to put your concern or question\nin writing and we do not receive it within 10 business days, we may not recredit your\naccount.\n\nThe Electronic Fund Transfer Act and Regulations require that we disclose pertinent\ninformation to you about EFT\xe2\x80\x99s to or from your account. By EFT\xe2\x80\x99s we mean preauthorized\ntransactions to and from your account with us or by means of your Debit Card, ATM Card,\nBill Pay/Business Bill Pay, ACH, Electronic Check Conversion, CompuTeller, or online\nbanking/business online banking.\nIf an EFT overdraws your account, you will be notified and will agree to make immediate\npayment to Royal of the amount of any such overdrafts together with any service fees Royal\nmay impose. Also, whenever your account is overdrawn, we have the right to return, unpaid,\nany checks or other orders on your account that are presented to Royal and to assess\na service fee each time for making such returns. If your account has a Kwik Cash Loan\nassociated with it, the terms and conditions contained in your Kwik Cash Loan Agreement\n(or other applicable agreement) will control, with respect to overdrafts of your account\nregardless of whether they result from purchases, cash withdrawals, use of checks, or any\nEFT.\n\nFor errors involving new accounts, point-of-sale, or foreign-initiated transactions, we\nmay take up to 90 days to investigate your complaint or question. For new accounts,\nwe may take up to 20 business days to credit your account for the amount you this is\nin error.\nIf we decide there was no error, we will send you a written explanation within three\nbusiness days after we finish our investigation and reverse any provisional credit\nwe may have issued. You may ask for copies of the documents we used in our\ninvestigation.\nII. PREAUTHORIZED EFT\xe2\x80\x99S:\n\nThese rules constitute an addition to all other agreements and regulations of Royal\ngoverning accounts, which are accessible by EFT\xe2\x80\x99s or indebtedness on which payments\nmay be made by use of EFT\xe2\x80\x99s. Any account directly or indirectly accessible with a PIN\n(Personal Identification Number) or card will remain subject to the fees provided for in\nthe separate agreement or regulations covering that account. Royal reserves the right to\nchange the terms and conditions at a future date after giving you 21 days notice of such\nchange.\n\nA. Documentation of Transfers: If you have arranged to have direct\ndeposits made to your account at least once every 60 days from the same person or\ncompany, you can call CompuTeller at 715-833-8168 or 1-800-762-6280, or log on\nto online banking or business online banking at rcu.org to find out if the deposit has\nbeen made. You may also call Royal\xe2\x80\x99s Member Service Department at 715-8338111 or 1-800-341-9911. If you pay for something with a check, you may authorize\nyour check to be converted to an electronic fund transfer. You may also authorize\nmerchants to electronically debit your account for returned check fees.\n\nThese rules may be amended by Royal at any time, and, subject to compliance with any\napplicable requirement of law concerning notice, such amendment shall be effective upon\nmailing or emailing by Royal of a copy of such amendment to Member at the address to\nwhich Member\xe2\x80\x99s statements are sent.\n\nB. Internal Transfers: If you have authorized Royal to transfer funds from a share to\na loan that is for the exact payment amount and is scheduled to pay on the exact due\ndate and funds are not available, Royal will retry the transfer for up to 10 days after\nthe due date. If the payment is not satisfied at that time, it will be your responsibility to\ncomplete the missed transfer. Subsequent transfers will not occur until the loan has\nbeen brought current. (Payment Sequence Balance Transfer)\n\nI. DISCLOSURES APPLICABLE TO ALL TYPES OF EFT SERVICES\nA. Business Day Disclosure: Royal\xe2\x80\x99s business days are Monday through Friday.\nHolidays are not included.\nB. Periodic Statements: You will get a monthly statement unless there are no\ntransactions in a particular month. In any case you will get a statement at least\nquarterly.\n\nIf you have authorized Royal to transfer a specified amount of funds from a share\naccount to a loan or share account on a specific day and funds are not available, it\nwill be your responsibility to complete the missed transfer. Subsequent transfers will\ncontinue as scheduled. (Scheduled Transfers)\n\nC. Account Information Disclosure: We will disclose information to third parties\nabout your account or the transfers you make:\n\nC. External Transfers: For outgoing transfers, funds must be in your Royal account\nby 6:00 a.m. one business day prior to the Direct Payment date. If the Direct Payment\ndate falls on a weekend or holiday, the transfer will be posted 1-2 business days later.\n\n1. Where it is necessary for completing transfers or;\n2. In order to verify the existence and condition of your account for a third party,\nsuch as, a credit bureau or;\n3. In order to comply with government agency or court orders or whenever\nrequired by law or;\n4. If you give us your written permission.\n\nD. Right to Stop Payment: If you have told us in advance to make regular\npayments out of your account, you can stop any of these payments. To place a stop\npayment, call Royal\xe2\x80\x99s Member Service Department at 715-833-8111 or 1-800341-9911; or write us at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time\nfor us to receive your request three business days or more before the payment is\nscheduled to be made. If you call, we may also require you to put your request in\nwriting. If you order us to stop one of these payments three business days or more\nbefore the transfer is scheduled and we do not do so, we will be liable for your losses\nor damages. You are not permitted to stop payment on any purchase, withdrawal,\npayment or transfer originated by use of the Debit Card, ATM Card, Bill Pay/Business\nBill Pay, CompuTeller, or online banking/business online banking, and Royal has no\nobligation to honor any such stop payment request by you. You may, however, stop\npayment of a preauthorized recurring electronic fund transfer made with your credit\ncard or Debit Card.\n\nD. Liability for Failure to Make Transfers: If we do not complete a transfer to or\nfrom your account on time or in the correct amount according to our agreement\nwith you, we will be liable for your losses or damages. However, there are some\nexceptions. We will not be liable, for instance:\n1. If, through no fault of ours, the available balance in your account is insufficient to\nmake the transfer;\n2. If your funds are subject to legal process or other encumbrance restricting\nsuch transfers;\n3. If the transfer would go over the credit limit on your Visa or Kwik Cash line of\ncredit;\n4. If the system was not working properly and you knew about the breakdown\nwhen you started the transfer;\n5. If the transfer would be restricted by applicable law or regulation;\n6. If circumstances beyond our control (such as fire or flood) prevent the\ntransfer, despite reasonable precautions that we have taken. There may be other\nexceptions stated in our agreement with you.\n\nE. Notice of Varying Amounts: If these payments may vary in amount, the person\nyou are going to pay should tell you 10 days before each payment when it will be\nmade and how much it will be. You may choose instead to get this notice only when\nyour payment would differ by more than a certain amount from the previous payment\nor when the amount would fall outside certain limits you set.\nF. Limitations on Frequency of Transfers: In compliance with Regulation D of the\nFederal Reserve Board, you are limited to six transactions per month from each\nof your savings or Money Market accounts without your physical presence at\na branch or ATM. This includes but is not limited to transactions by means of online,\nCompuTeller, check, preauthorized payments to a third party, telephoning Member\nService, or by automatic transfer due to insufficient funds.\n\nE. Multiple Party Accounts: Each Member, who is a party to an account that is a\njoint account, hereby appoints each other Member, who is a party to such account,\nas Member\xe2\x80\x99s attorney with power to appoint one or more agents with power to use\nthe PIN or card or make transfers to or from such account. Each Member shall\nindemnify Royal for any tax it may be required to pay under state statutes by reason\nof withdrawals or payments from the account, after the death of a Member, to any\nperson, or to the survivor in the case of a joint account.\n\nG. Fees that apply to Preauthorized EFT\xe2\x80\x99s are detailed in the \xe2\x80\x9cService Fees\xe2\x80\x9d\nDisclosure.\n\nF. If You Furnish Your Card, Password, or PIN to Another Person: You shall be\ndeemed to have authorized all transactions, which may be accomplished using the\ncard, password or PIN until you have given actual written notice to Royal that further\ntransactions are unauthorized. You shall be obligated to pay Royal the amount of any\nmoney, property, or services obtained by the authorized use of the card, password,\nor PIN to the extent that Royal is unable to fee such amounts to the account; and you\nhereby authorize Royal to fee the amount of any such obligation to any other of your\naccounts at Royal.\n\nH. Liability Disclosure: If your monthly statement shows transfers that you\ndid not make and you do not contact us within 60 days after the statement was\nprovided to you, you may not get back any money lost after that time if your contacting\nus would have prevented those losses. If extenuating circumstances (such as\nextended travel or hospitalization) prevent your contacting us, the time period may be\nextended.\n\nG. Error Resolution Procedures: In case of errors or questions about your EFT:\nTelephone Royal at 715-833-8111 or 1-800-341-9911; or write us at, PO Box 970,\nEau Claire, Wisconsin, 54702-0970; or email member_services@rcu.org as soon\nas you can, if you think your statement or receipt is wrong or if you need more\ninformation about a transfer listed on the statement or receipt. We must hear from you\nno later than 60 calendar days after you receive the FIRST statement on which the\nproblem or error appeared.\n\nI. Telephone Number and Address: If you believe that an unauthorized transfer\nfrom your account has occurred or may occur, call Royal at 715-833-8111 or\n1-800-341-9911, write Royal at PO Box 970, Eau Claire, Wisconsin\n54702-0970, or email member_services@rcu.org.\nIII. ATM / DEBIT CARD\n\n1. Tell us your name, account number, and confirmation number (if any).\n2. Describe the error or the transfer you are unsure about, and explain as clearly\nas you can why you believe it is an error or why you need more information.\n3. Tell us the dollar amount of the suspected error.\nIf you tell us orally, we require that you send us your concern or question in writing\nwithin 10 business days.\n\n-5-\n\nA. Account Access:\nYou may use your ATM/Debit Card and PIN to:\n1. Obtain balance information on your savings account at an automatic teller\nmachine (ATM).\n2. Withdraw cash from your savings account at an ATM.\n3. Make deposits to your savings account at a PULSE or CO-OP Network ATM.\n4. Obtain balance information on your checking and savings accounts at an\nAutomated Teller Machine (ATM).\n5. Withdraw cash from your checking or savings account at an ATM.\n\n\x0cELECTRONIC FUNDS TRANSFER ACT DISCLOSURE - FOR CONSUMER ACCOUNTS ONLY (CONT)\n6. Make deposits to your checking or savings account at a PULSE or CO-OP\nNetwork ATM.\n7. Transfer funds between your linked checking and savings account at an ATM.\n8. Obtain cash advances if you have a Kwik Cash line of credit available when\nyour checking account is overdrawn. Cash advances will be deposited in\nincrements of $100 into the checking account that is affected.\n9. Pay for purchases from your one designated checking account at merchants\nthat have agreed to accept the card and PIN. (POS Transactions)\n\ntransferred into Savings, Checking, or issued to you in a check.\n3. Transfer from Savings or Checking to make loan payments.\n4. Inquire on your accounts at Royal.\nB. Limitations on Frequency of Transfers: You may use Bill Pay/Business Bill Pay\nto make any number of payments from your Checking Account to any vendor on\nyour list. There are no limitations on the number of CompuTeller or online transfers.\nHowever, in compliance with Regulation D of the Federal Reserve Board, you are\nlimited to six transfers per month from each of your Savings Accounts whether by\nmeans of CompuTeller or online banking/business online banking, preauthorized\ntransfer, ACH withdrawal, telephoning Member Service, Member Service voice\nmail, or by automatic transfer due to insufficient funds. If you exceed this limit those\ntransactions will be denied.\nC. Limitations on Dollar Amount of Transfers: You may make transfers or check\nwithdrawals up to the dollar amount of the available balance in your account. You may\nmake a check withdrawal from your checking, savings, or Kwik Cash accounts with no\nlimitation using CompuTeller or online banking/business online banking. While there is\nno limit to the number of payments that may be authorized with Bill Pay/Business Bill\nPay, you may make payments up to the maximum amount of $40,000.\n\nYou may use your Debit Card without your PIN to:\n1. Pay for purchases from your checking account at places that display the Visa\nlogo or have agreed to accept the Debit Card.\n2. Obtain a cash advance from your checking account at a financial institution\nthat displays the Visa logo.\n3. Fund recurring preauthorized payments. Your Visa debit card also allows\nyou to conduct transactions on the PULSE debit network, which will generally\nrequire you to enter your PIN. Some merchants are authorized to accept non-Visa\ndebit transactions without requiring you to enter your PIN. If you choose to sign to\nauthorize a debit transaction, the transaction will be routed as a Visa transaction.\nProvisions of your cardholder agreement that specifically relate to Visa transactions\nare inapplicable to non-Visa debit transactions.\n\nD. Fees for Transfers: Fees, if any, which apply to the Bill Pay/Business Bill Pay service\nare disclosed in the \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure. Until Member is notified by Royal to\nthe contrary, Member will not be charged any transaction fees by Royal for use of\nCompuTeller or online banking/business online banking.\nE. Liability Disclosure: Contact us AT ONCE if you believe your PIN or password\nhas been lost or stolen or money is missing from your account. You will not be liable\nto Royal for more than $50 for unauthorized transfers if you immediately notify Royal\nof any loss, theft, disappearance or known suspected unauthorized use of the PIN.\nIf you do not tell us within 2 business days after you learn of the loss or theft of your\nPIN or password, and we can prove we could have stopped someone from using your\nPIN or password without your permission if you have told us, you could lose as much\nas $500.\n\nSome of these services may not be available at all terminals. The time required to\ncharge or credit your account after you use your card will depend on the location of\nthe terminal and the type of transaction. Any transaction or cash advances may be\nsubject to authorization by Royal or by a Visa authorization center.\nEach time your card is properly used, you authorize Royal to debit or credit\n(whichever is appropriate) your account for the total amount shown on any sales\ndraft, receipt, or credit voucher originated by use of the card whether or not it is\nsigned by you. Royal is permitted to handle such sales drafts, orders, and vouchers in\nthe same way it handles authorized checks drawn on your account.\nB. Documentation of Transfers: You will have the option of receiving a receipt at\nthe time you make any transfer to or from your account using an ATM or Point of Sale\n(POS) terminal or make purchases using your Debit Card in excess of $15.\n\nAlso, if your statement shows transfers that you did not make, including those made\nby card, code or other means, tell us at once. If you do not tell us within 60 days after\nthe statement was mailed to you, you may not get back any money you lost after the\n60 days if we can prove that we could have stopped someone from taking the money\nif you had told us in time. If a good reason (such as a long trip or a hospital stay) kept\nyou from telling us, we will extend the time periods.\n\nC. Limitations of the Frequency and Dollar Amounts of Transfers:\nFor security reasons, there are limitations on the number and dollar amount of cash\nwithdrawals you may make per day at an ATM or POS terminal. There are also\nlimitations on the total number and dollar amount of Visa merchant purchases or Visa\ncash advances or Visa ATM withdrawals you may make each day.\n\nF. Telephone Number and Address: If you believe your PIN or password has been\nlost or stolen or that an unauthorized transfer from your account has occurred or may\noccur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970,\nEau Claire, Wisconsin 54702-0970 or email member_services@rcu.org.\n\nRoyal reserves the right to make periodic risk assessments and to change your\nmaximum daily limits without notice. We will not reduce your daily limits below $100\nwithout giving you prior notice.\n\nG. Inactive Accounts: Please note if you have not accessed your account using\nCompuTeller or online banking/business online banking within a six month time\nperiod, Royal may automatically unenroll you from these services. You may re-enroll\nat any time.\n\nIndividual terminals or terminal operators may also have limits on the frequency of\ncash withdrawals or deposits performed at their terminals.\nD. Your Ability to Withdraw Funds: Royal\xe2\x80\x99s policy is to make available immediately\nup to $225 of your total funds deposited daily through a terminal. The remaining funds\nwill become available in compliance with regulatory requirements. The balance of\nyour deposited funds generally will be available the beginning of the second business\nday following the day of deposit. For determining the availability of your deposits\nmade though a terminal, every day is a business day except Saturdays, Sundays,\nand federal holidays. If you make a deposit through a terminal before 2:30 pm, on\na business day that we are open, we will consider that day to be the day of your\ndeposit. If you make a deposit through a terminal after 2:30 pm or on a day we are\nnot open, we consider that the deposit was made on the next business day we are\nopen.\n\nV. ELECTRONIC CHECK CONVERSION\nA. Account Access: You may authorize a merchant or other payee to make a\none-time electronic payment from your checking account using information from your\ncheck to:\n\nE. Fees for Transfers: Fees that apply to ATM/Debit Cards are detailed in\nthe \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure. When you use an ATM not owned by us, you may be\ncharged a fee by the ATM operator or any network used and you may be charged a\nfee for a balance inquiry even if you do not complete a fund transfer. You understand\nand agree that the ATM operator or network may charge you multiple fees for multiple\ntransactions (for example, a fee for a balance inquiry and a fee for a withdrawal)\nduring the same ATM session.\nF. Liability Disclosure: Contact us AT ONCE if you believe your card and/or PIN\nhas been lost or stolen or money is missing from your account. You will not be liable\nto Royal for more than $50 for unauthorized transfers if you immediately notify Royal\nof any loss, theft, disappearance or known suspected unauthorized use of the card or\nPIN. If you do not tell us within 2 business days after you learn of the loss or theft of\nyour card and/or PIN, and we can prove we could have stopped someone from using\nyour card and/or PIN without your permission if you have told us, you could lose as\nmuch as $500.\nAlso, if your statement shows transfers that you did not make, including those made\nby card, code or other means, tell us at once. If you do not tell us within 60 days after\nthe statement was mailed to you, you may not get back any money you lost after the\n60 days if we can prove that we could have stopped someone from taking the money\nif you had told us in time. If a good reason (such as a long trip or a hospital stay) kept\nyou from telling us, we will extend the time periods.\nG. Telephone Number and Address: If you believe your card or PIN has been lost\nor stolen or that an unauthorized transfer from your account has occurred or may\noccur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970,\nEau Claire, Wisconsin 54702-0970, or email member_services@rcu.org.\nIV. COMPUTELLER/ONLINE BANKING/BUSINESS ONLINE BANKING/BILL PAY/\nBUSINESS BILL PAY\nA. Account Access: For any authorized account, you may use your online\npassword to pay bills directly from your Checking Account to any vendor on your\nauthorized vendor list. For any authorized account, you may use your CompuTeller/\nonline banking/business online banking to:\n1. Transfer funds between your Checking and Savings Account.\n2. Obtain cash advances, if you have Kwik Cash line of credit available, to be\n\n-6-\n\n1. Pay for purchases.\n2. Pay bills.\nB. Liability Disclosure: Contact us at once if you believe an electronic funds\ntransfer has been made without your permission using information from your check.\nC. Telephone Number and Address: If you believe a transfer has been made using\nthe information from your check without your permission:\n\xe2\x80\xa2 Call Royal Member Service at 715-833-8111 or 1-800-341-9911\n\xe2\x80\xa2 Write to Royal at PO Box 970, Eau Claire, Wisconsin 54702-0970\n\xe2\x80\xa2 Email member_services@rcu.org\n\n\x0cELECTRONIC \xe2\x80\x9cWHOLESALE CREDIT\xe2\x80\x9d TRANSACTIONS\n(SUBJECT TO UNIFORM COMMERCIAL CODE ARTICLE 4A)\n\nTo our business Members who have or may authorize electronic credit transactions on your\naccount.\nRoyal\xe2\x80\x99s Responsibilities:\nProvisional Payment: Credit given by us to you with respect to an automated clearing\nhouse credit entry is provisional until we receive final settlement for such entry through a\nFederal Reserve Bank. If we do not receive such final settlement, you are hereby notified\nand agree that we are entitled to a refund of the amount credited to you in connection with\nsuch entry, and the party making payment to you via such entry (i.e., the originator of the\nentry) shall not be deemed to have paid you in the amount of such entry.\nNotice of Receipt of Entry: Under the operating rules of the National Automated Clearing\nHouse Association, which are applicable to ACH transactions involving your account, we\nare not required to give next day notice to you of receipt of an ACH item, and we will not\ndo so. However, we will continue to notify you of the receipt of payments in the periodic\nstatements we provide to you.\nChoice of Law: We may accept on your behalf payments to your account which have been\ntransmitted through one or more Automated Clearing Houses (ACH) and which are not\nsubject to the Electronic Funds Transfer Act and your rights and obligations with respect to\nsuch payments shall be construed in accordance with and governed by the laws of the state\nof Wisconsin, as provided in the operating rules of the National Automated Clearing House\nAssociation, unless it has been otherwise specified in a separate agreement that the law of\nsome other state shall govern.\n\n-7-\n\n\x0cPRIVACY POLICY\n\nFACTS\n\nWHAT DOES ROYAL CREDIT UNION\nDO WITH YOUR PERSONAL INFORMATION?\n\nFinancial companies choose how they share your personal information. Federal\nlaw gives consumers the right to limit some but not all sharing. Federal law also\nrequires us to tell you how we collect, share, and protect your personal information.\nPlease read this notice carefully to understand what we do.\n\nWhy?\n\nThe types of personal information we collect and share depends on the product or\nservice you have with us. This information can include:\n\nWhat?\n\n\xe2\x80\xa2 Social Security number and income\n\xe2\x80\xa2 Account balance and transaction history\n\xe2\x80\xa2 Credit history and credit scores\nWhen you are no longer our Member, we continue to share your information as\ndescribed in this notice.\n\nHow?\n\nAll financial companies need to share members\xe2\x80\x99 personal information to run their\neveryday business. In the section below, we list the reasons financial companies\ncan share their members\xe2\x80\x99 personal information; the reasons Royal chooses to\nshare; and whether you can limit this sharing.\n\nDoes Share?\n\nCan you limit this sharing?\n\nFor our everyday business purposes\xe2\x80\x94\nSuch as to process your transactions, maintain your\naccount(s), respond to court orders and legal investigations,\nor report to credit bureaus\n\nYes\n\nNo\n\nFor our marketing purposes\xe2\x80\x94\nTo offer our products and services to you\n\nYes\n\nNo\n\nFor joint marketing with other financial companies\n\nYes\n\nNo\n\nFor our affiliates\xe2\x80\x99 everyday business purposes\xe2\x80\x94\nInformation about your transactions and experiences\n\nYes\n\nNo\n\nFor our affiliates\xe2\x80\x99 everyday business purposes\xe2\x80\x94\nInformation about your creditworthiness\n\nNo\n\nWe don\xe2\x80\x99t share\n\nFor nonaffiliates to market to you\n\nNo\n\nWe don\xe2\x80\x99t share\n\nReasons we can share your personal information\n\nQuestions\n\nCall 1-800-341-9911 or 715-833-8111; send us an email at member_services@rcu.org or\nwrite to us at: Royal Credit Union, PO Box 970, Eau Claire, WI 54702-0970\n-8-\n\n\x0cPRIVACY POLICY (CONT.)\nWhat we do\nHow does Royal protect my personal\ninformation?\n\nTo protect your personal information from unauthorized access and use,\nwe use security measures that comply with federal law. These measures\ninclude computer safeguards and secured files and buildings.\n\nWe collect your personal information, for example, when you\n\nHow does Royal collect my personal\ninformation?\n\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nOpen an account\nApply for loan\nUse your credit or debit card\nPay your bills\nMake deposits to or withdrawal from your accounts\n\nWe also collect your personal information from others, including credit\nbureaus or other companies.\n\nFederal law gives you the right to limit only\n\xe2\x80\xa2\nWhy can\xe2\x80\x99t I limit all sharing?\n\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nSharing for affiliates\xe2\x80\x99 everyday business purposes\xe2\x80\x94information\nabout your creditworthiness\nAffiliates from using your information to market to you\nSharing for nonaffiliates to market to you\n\nState laws and individual companies may give you additional rights to\nlimit sharing.\n\nDefinitions\n\nAffiliates\n\nCompanies related by common ownership or control. They can be\nfinancial and nonfinancial companies.\n\xe2\x80\xa2\n\nNonaffiliates\n\nJoint Marketing\n\nRoyal does not share withour affiliates.\n\nCompanies not related by common ownership or control. They can be\nfinancial and nonfinancial companies.\n\xe2\x80\xa2\n\nRoyal does not share with nonaffiliates so they can\nmarket to you, except for our joint marketing arrangements.\n\nA formal agreement between nonaffiliated financial companies that\ntogether market financial products or services to you.\n\xe2\x80\xa2\n\nOur joint marketing partners include financial service providers.\n\n-9-\n\n\x0cARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER\nPlease review this provision carefully: It affects your legal rights. Arbitration of a dispute will result in the loss of any right to go to court to assert or defend your rights, have\na jury decide the claim or dispute, or participate in a class action lawsuit related to the claim arbitrated. Other rights that you would have if you went to court may also not be\navailable in arbitration.\n\nNOTICE: THIS AGREEMENT CONTAINS PROVISIONS FOR BINDING (MANDATORY) ARBITRATION, CLASS ACTION WAIVER, AND JURY\nTRIAL WAIVER. Upon the election of either you or us, any claim or dispute will be resolved by BINDING ARBITRATION as set forth below. In\narbitration, a dispute is resolved by an arbitrator instead of a judge or jury. Arbitration procedures are simpler than court procedures, but many\nprocedures permitted in court are limited or not available in arbitration.\nThis Arbitration Agreement, Class Action Waiver, and Jury Trial Waiver (this \xe2\x80\x9cAgreement\xe2\x80\x9d) provides you with the right to opt out of this Agreement as set forth below. Should\nyou decide not to opt out of this Agreement and you continue to be a Member at Royal, you will have agreed to this Agreement.\n1. Arbitration Procedures.\nA. Electing Arbitration. Except if you opt out as provided below, you or we may elect to arbitrate any claim or dispute between you and us arising from or related in any way to these\nDisclosures or any account, product, or service you have or have had with us. This arbitration provision applies regardless of whether the claim or dispute is based in contract, tort, or\notherwise. If arbitration is elected, any claim or dispute will be resolved by individual (not class-wide) binding arbitration instead of a lawsuit or other resolution in court. This arbitration\nprovision does not apply to any individual action brought in small claims court (or your state court equivalent). Any arbitration hearing will be within 50 miles of your residence at the\ntime the arbitration is commenced, unless otherwise mutually agreed. If a hearing is necessary as determined by the arbitrator, it may be conducted by telephone or by video, if the\nparties have such capabilities.\nB. Arbitration Costs. We will reimburse the amount of filing, case management, administration, and arbitrator fees you are required to pay. Notwithstanding the foregoing, we will not\nreimburse you for any fees if the arbitrator determines that your claim or dispute was frivolous or baseless. Each party will be responsible for its own fees, including attorneys\xe2\x80\x99 fees in\nany arbitration, except that the arbitrator is permitted to award attorneys\xe2\x80\x99 fees to the prevailing party under applicable law or agreement.\nC. Arbitrators and Arbitration Rules. The party electing arbitration must choose between one of two organizations: the American Arbitration Association (\xe2\x80\x9cAAA\xe2\x80\x9d); or Judicial\nArbitration and Mediation Services (\xe2\x80\x9cJAMS\xe2\x80\x9d). The rules and codes of procedure of the chosen organization in effect when arbitration is elected will apply. Arbitration will be conducted\nby a single arbitrator. The arbitrator will be bound by the terms of this Agreement and will be a retired judge or attorney with experience in financial institutions.\nD. Effect of Arbitration Award. The arbitrator\xe2\x80\x99s decision and award will be final and binding on all parties, except for any right to appeal provided by the Federal Arbitration Act, and\nmay be entered in any court, state or federal, having jurisdiction. Any relief available in a court of law can be awarded by the arbitrator.\n2. Federal Arbitration Act. This agreement is considered a transaction in interstate commerce. As such, the Federal Arbitration Act (Title 9 of the US Code) governs the interpretation and\nenforcement of this arbitration provision. Any issue concerning the validity or enforcement of this arbitration provision, or whether it applies to any specific claim or dispute will be determined\nby the arbitrator.\n3. CLASS ACTION WAIVER. Unless prohibited by applicable law, arbitration will be solely brought in your individual capacity and be solely between you and us. Neither you\nnor we have the right to participate in a class action in court or arbitration, either as a class representative or class member. No arbitration between you and us may be joined\nor consolidated with any other arbitration. Under no circumstances shall there be any class action in arbitration. You and Royal acknowledge the Class Action Waiver is\nmaterial and essential to the arbitration of any claims or disputes and is non-severable from this arbitration provision. If the Class Action Waiver is limited, voided or found\nunenforceable, then this arbitration provision (except for this sentence) shall be null and void with respect to such proceeding, subject to the right to appeal the limitation or\ninvalidation of the Class Action Waiver.\n4. JURY TRIAL WAIVER. Whether any controversy is arbitrated or resolved by a court, you and Royal voluntarily and knowingly waive any right to a jury trial with respect to\nsuch controversy to the fullest extent allowed by law.\n5. General.\nA. Severability; Survival. Except as provided in the Class Action Waiver above, if any term of this Agreement is found unenforceable for any reason, it shall be severed and the\nremaining terms shall be enforced without regard to the invalid or unenforceable provisions. This Agreement shall survive termination of these Disclosures.\nB. Available Relief. This Agreement does not preclude you from informing any federal, state or local agency or entity of your dispute. Such agency or entity may be able to seek relief\non your behalf. Nothing in this Agreement limits your or our right, whether before, during or after the pendency of any arbitration proceeding, to exercise any self-help remedies, such\nas set-off, or repossession and sale of collateral, or to obtain injunctive relief or interpleader relief. The exercise of these rights will not constitute a waiver of the right to submit any\ndispute to arbitration.\nC. Exclusion. To remove any doubt, this Agreement does not apply to: (i) any consumer credit transaction secured by a dwelling (including a home equity line of credit secured by\nyour principal dwelling); or (ii) to any consumer credit obtained while you were a covered borrower as defined by the Military Lending Act.\n6. RIGHT TO OPT OUT. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER BY SENDING A WRITTEN REQUEST TO\nUS AT ROYAL CREDIT UNION, ATTN: Deposit Operations, P.O. BOX 970, EAU CLAIRE, WI, 54702. YOUR WRITTEN NOTICE MUST INCLUDE YOUR NAME, ADDRESS, ACCOUNT\nNUMBER, AND INDICATE YOUR CHOICE TO OPT OUT OF THE ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. NOTICE MUST BE RECEIVED\nWITHIN SIXTY (60) DAYS AFTER THIS AGREEMENT WAS DELIVERED OR OTHERWISE MADE AVAILABLE TO YOU. IF YOU FAIL TO OPT OUT WITHIN THIS SIXTY (60) DAY\nPERIOD, YOU WILL BE DEEMED TO HAVE PROVIDED YOUR CONSENT TO THE RESOLUTION OF CLAIMS OR DISPUTES THROUGH BINDING ARBITRATION. OPTING OUT\nOF ARBITRATION WILL NOT TERMINATE OR EFFECT ANY OTHER RIGHTS YOU OR WE HAVE UNDER THESE DISCLOSURES. IF YOU OPT OUT, YOU MUST OPT OUT OF ALL\nTERMS OF THE ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. YOU MAY NOT OPT OUT OF ONLY CERTAIN TERMS.\n7. IMPORTANT NOTICE. IF EITHER YOU OR WE ELECT TO RESOLVE A PARTICULAR CLAIM THROUGH ARBITRATION, YOU WILL GIVE UP YOUR RIGHT TO GO TO COURT TO\nASSERT OR DEFEND YOUR RIGHTS OR HAVE A JURY DECIDE THE CLAIM. ALSO, YOUR ABILITY TO OBTAIN INFORMATION FROM US AND TO APPEAL IS MORE LIMITED IN\nAN ARBITRATION PROCEEDING THAN IN A LAWSUIT. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.\n\n- 10 -\n\n\x0cTRUTH IN SAVINGS DISCLOSURE\n(Except as specifically described, the following disclosures apply to all accounts.)\n\nwill be deposited into the qualifying Member\xe2\x80\x99s Primary Base Savings account upon\nqualification.\n\nSpecific rates are enclosed on inserted rate sheets that may change from time to time.\nCurrent rates on all savings instruments are always available by calling 715-833-8168.\n\nACCOUNT DESCRIPTIONS\n(More detailed information is available upon request)\n\n1. Services Information\nIn order to receive any services from Royal, the Member must open a Primary Savings\nAccount and maintain a $5 minimum balance. Though a Member must maintain a\nminimum of $5 in their Primary Savings Account, we will assess a monthly fee to\nMembers age 18+ with Savings or Checking Accounts of $25 or less, inactive for six\nmonths or more, and with no other active services on that account.\n\nPRIMARY SAVINGS AND OTHER SECONDARY SAVINGS:\nDescription of Account: This is the primary credit union \xe2\x80\x9cSavings\xe2\x80\x9d Account. You must\nexecute a Membership Agreement and maintain a $5 balance in a primary share account\nfor membership in the credit union, allowing you to vote at the annual meeting, if all voting\nrequirements are met, and to obtain other credit union benefits and services. Secondary\nSavings can be established to meet the Member\xe2\x80\x99s needs for separate Savings Accounts.\nThis includes Real Estate Escrow accounts. The Escrow accounts have restrictions for\nwithdrawals for other than tax or insurance purposes.\n\n2. Balance Information\nThe minimum balance required to open each account is set forth in these Disclosures.\nThe minimum monthly balance required to avoid a service fee is set forth in these\nDisclosures. Dividends are calculated by the daily balance method that applies a daily\nperiodic rate to the principal in the account each day.\n3. Nature of the Dividend\nDividends are paid from current income and available earnings after required transfers\nto reserves at the end of the dividend period. The dividend rate and annual percentage\nyield are the prospective rates and yields that Royal anticipates paying for the applicable\ndividend period. The annual percentage yield assumes all dividends remain and are not\nwithdrawn from the account.\n4. Rate Information\nSee Royal\xe2\x80\x99s rate card, visit rcu.org, or call 715-833-8168 to find the dividend rate and\nannual percentage yield on your accounts. All accounts are considered variable rate\naccounts except the share certificate accounts and the fixed IRA accounts that are\ncontractually fixed rates. The dividend rate and annual percentage yield may change\nat any time on the variable rate accounts as determined by the Board of Directors. The\nannual percentage yield assumes all dividends remain and is not withdrawn from the\naccount.\n5. Compounding and Crediting\nDividends will be compounded and credited as set forth in the account description\nportion of this packet. The dividend period for all accounts is monthly beginning on the\nfirst calendar day of the month and ending on the last calendar day of the month. The\nexceptions to this are the share certificates and the fixed IRAs, which are detailed below.\n6. Account Limitations\nIn compliance with Regulation D of the Federal Reserve Board, you are limited to\nsix transactions per month from each of your savings or Money Market accounts\nwithout your physical presence at a branch or ATM. This includes but is not limited to\ntransactions by means of online banking/business online banking, CompuTeller, check,\npreauthorized payments to a third party, telephoning Member Service, or by automatic\ntransfer due to insufficient funds.\nFor Federal Reserve bank reporting purposes, this account consists of a transaction\ncategory and a savings category. Royal may periodically transfer funds not routinely\nneeded to pay debits between these two categories. If your account is one on which\ndividends are paid, your dividend calculation will remain the same. Otherwise, the\nsavings category will be non-interest or non-dividend bearing and will be governed\nby the rules governing our other savings accounts indicated within the \xe2\x80\x9cYour Ability to\nWithdraw Funds at Royal Credit Union\xe2\x80\x9d section of this disclosure. This process will be\ninvisible to you and will not affect your available balance, the dividends you may earn,\nNCUA insurance protection, your monthly or quarterly statement, or any other features\nof this account. This process does not count toward the maximum of six Regulation D\ntransactions per month.\n\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\n\t\t\nMinimum Monthly Balance:\n\t\t\nBalance Computation Method:\nAccount Limitations:\nFees:\n\nMONEY MARKET ACCOUNT:\nDescription of Account: Our Money Market Account, with a minimum balance, offers you\npremium rates and convenient withdrawal privileges. The account is limited to a maximum of\nsix withdrawals per month without your physical presence at a branch. This includes but is\nnot limited to transactions by means of online banking/business online banking, CompuTeller,\ncheck, preauthorized payments to a third party, telephoning Member Service, or by automatic\ntransfer due to insufficient funds. Over-the-counter transactions are unlimited.\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\n\nFees:\n\nRoyal may close your savings and/or checking account if that account is charged\nwith an excessive number of NSFs. If, at the time of closure, your account contains a\nnegative balance, the closure and the negative balance will be reported to a national\ncredit reporting agency. If any of your accounts have a negative balance for an extended\nperiod, the account will be closed and the negative balance will be reported to a national\ncredit reporting agency.\nProvisional credit is given for items cashed or deposited at Royal. If the item is returned\nunpaid for any reason, we have the right to reserve the provisional credit and you agree\nto reimburse us for the item. We reserve the right to automatically send the item to the\npaying bank a second time. If we do so, we will not charge your account for the amount\nof the item or the fee. You agree to waive the notice of right of chargeback and authorize\nre-presentment of the item without being given to you. A fee may be charged for such\nreturned item each time an item is returned, see \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure.\n\nMonthly\nMonthly\n$5 for Primary Savings and $0 for any\nother Secondary Savings\n$5 for Primary Savings and $0 for any\nother Secondary Savings\nDaily\nAccount Transaction Limitations Apply\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nMonthly\nMonthly\n$10,000\n$10,000\nDaily\nLimitations do apply as detailed in the\ndisclosure. There is a minimum deposit of\n$100 and a minimum check amount of $250.\nTiered dividend rates are paid on the entire\ndaily collected balance of your account. The\nbalance tiers are:\n$.01-$9,999.99; $10,000-$24,999.99;\n$25,000-$99,999.99; $100,000 and over.\nAccount Transaction Limitations Apply\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nShare certificates (BOTH REGULAR AND MINI JUMBO):\nDescription of Account: Share certificate accounts offer a preferred rate in exchange\nfor your commitment to leave funds on deposit for a set period of time. Early withdrawals\nare subject to dividend penalty. Generally, we offer share certificates with maturates of\nthree, four, six, eight, twelve, eighteen, thirty, forty eight, and seventy two months. We\nmay offer a premium rate if the deposit is $50,000 (Mini Jumbo Share certificate) or more.\nAll rates disclosed are assuming that the dividends earned are left in the investment and\ncompounded. Withdrawal of the earned dividends will reduce future earnings.\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\n\n7. Accrual of Dividends\nDividends will begin to accrue on the cash and non-cash deposits (e.g., checks) on the\nbusiness day you make the deposit to your account. If you close your account before\naccrued dividends are credited, accrued dividends will be paid.\n\nMonthly on all new share certificates.\nMonthly on all new share certificates.\n$0\n$0\nDaily\nEarly withdrawal penalty will be applied.\nPenalties for share certificates one year or\nless - equivalent of 90 days dividends; greater\nthan one year up to and including three years equivalent of 180 days dividends; greater than\nthree years - equivalent of one year\xe2\x80\x99s dividends.\nAutomatically renewable share certificates will\nbe automatically extended for successive, like\nmaturity periods unless:\na) Upon or within ten days after such original or\nextended maturity date, this share certificate is\nsurrendered and presented for payment;\n\n8. National Credit Union Share Insurance Fund\nAll Member accounts in Royal are federally insured by the National Credit Union Share\nInsurance Fund to at least $250,000.\n9. Bonus (WRI Clients Only)\nWRI clients are eligible for a $50 bonus upon the completion of financial training. Coupon\ncode required to obtain bonus. Immediately upon presentation of the coupon code,\nonline or in person, the $50 will be deposited into your account. There is no minimum\nbalance required to obtain bonus.\n10. Bonus (Employee Partnership Program Only)\nEmployees from a partner employer are eligible to receive $225 bonus upon opening a\nnew checking account and receiving two (2) qualifying direct deposits from the partnered\nemployer electronically deposited into the account. Royal will deposit the $225 bonus\ninto your Royal savings account after the second direct deposit. Existing checking\naccounts do not qualify. Must not have had a previously closed checking account with\nRoyal within the last twelve (12) months. There is no minimum balance required to obtain\nthe bonus. Employment verification required. The first deposit must occur within the first\nsixty (60) days from the account opening. The account must remain open for six (6)\nmonths. Must open and be primary on a Primary Base Savings account. The incentive\n\nFees:\n\n- 11 -\n\nb) The credit union elects not to extend such\nmaturity, in which case the share certificate\namount and any dividend will be paid to the\ndepositor. Expiring share certificate; upon\nmaturity the share certificate amount and\nany dividend will be paid to the depositor by\ntransferring the amount into the Member\xe2\x80\x99s\nPrimary Savings Account.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\n\x0cTRUTH IN SAVINGS DISCLOSURE (CONT.)\nEASY SAVE INDIVIDUAL RETIREMENT ACCOUNT (IRA):\nDescription of Account: IRAs are savings investments setup for the purpose of\naccumulating funds for retirement. All IRAs are regulated by the Internal Revenue\nService. This investment has no term and can be added to periodically for the purpose of\naccumulating funds to put into a fixed IRA. (Special rates and other terms apply.)\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\nFees:\n\nFees:\n\nMonthly\nMonthly\n$5\n$5\nDaily\nMinimum payroll deposit amount is $5.\nAlso IRS regulations apply. This investment\noption is not available for Sep IRA\xe2\x80\x99s.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nSMART START CHECKING:\nDescription of Account: This account offers you the convenience of withdrawing funds\nby checks or other remote means.\nDividends Compounded:\nNone\nDividends Credited:\nNone\nMinimum Opening Balance:\n$0\nMinimum Monthly Balance:\n$0\nBalance Computation Method:\nNone\nAccount Limitations:\nNone\nFees:\nNo Checking fees associated with this account.\nTransaction and access to ATM may be \t\t\ncharged as detailed in the \xe2\x80\x9cService Fees\xe2\x80\x9d \t\t\nDisclosure\n\nFIXED RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA)\nINCLUDING ROTH AND SEP:\nDescription of Account: IRAs are savings investments set up for the purpose of\naccumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service.\nThe investments are in share certificate instruments. (Special rates and other terms apply\nto these accounts.)\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\n\nFees:\n\nHEALTH SAVINGS ACCOUNT (HSA) CHECKING:\nDescription of Account: HSAs are savings investments set up for the purpose of\naccumulating funds for paying for qualified medical expenses of the account holder and\ntheir dependents when they are covered by a High Deductible Health Plan (HDHP). This\naccount offers you the convenience of withdrawing funds by check or ATM/Debit Card.\nAll HSAs are regulated by the Internal Revenue Service. (Special rates and terms apply to\nthese accounts.)\nDividends Compounded:\nMonthly\nDividends Credited:\nMonthly\nMinimum Opening Balance:\n$0\nMinimum Average\nMonthly Balance:\n$0\nBalance Computation:\nDaily\nAccount Limitations:\nTiered dividend rates are paid on the entire\ndaily collected balance of your account. The\nbalance tiers are: $0 to $999.99; $1,000 to\n$4,999.99; $5,000 to $9,999.99; and $10,000\nor more.\nFees:\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nMonthly\nMonthly\n$0\n$0\nDaily\nEarly withdrawal penalties will be the same as\nthe penalties disclosed under the share\ncertificate section plus any penalties imposed\nby the IRS.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nFIXED RATE HEALTH SAVINGS ACCOUNT (HSA) SHARE CERTIFICATE:\nDescription of Account: HSAs are savings investments set up for the purpose of\naccumulating funds for paying for qualified medical expenses of the account holder and\ntheir dependents when they are covered by a High Deductible Health Plan (HDHP). The\ninvestments are in a share certificate instrument. (Special rates and terms apply to these\naccounts.)\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\nFees:\n\nMonthly\nMonthly\n$0\n$0\nDaily\nEarly withdrawal penalties will be the same as\nthe penalties disclosed under the share\ncertificate section.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nVARIABLE RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA)\nINCLUDING ROTH AND SEP:\nDescription of Account: IRAs are savings investments set up for the purpose of\naccumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service.\nThe investments are two-year variable rate share certificate instruments. (Special rates and\nother terms apply to these accounts.)\nDividends Compounded:\nDividends Credited:\nMinimum Opening Balance:\nMinimum Monthly Balance:\nBalance Computation Method:\nAccount Limitations:\n\nFees:\n\nminimum balance of $700 must be\nmaintained in the account or there will be a\nfee for the month that your balance falls\nbelow the minimum. The fee will be on\nthe last day of the month.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nMonthly\nMonthly\n$5\n$5\nDaily\nMinimum payroll deposit amount is $5. An\nearly withdrawal penalty equal to 180 days\ndividends will be accessed on the amount\nof the withdrawal if the account holder is\nunder 591/2 years old, plus any penalties\nimposed by the IRS.\nSee \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure\n\nSMART CHECKING:\nDescription of Account: This account offers you the convenience of withdrawing funds\nby checks or other remote means.\nDividends Compounded:\nNone\nDividends Credited:\nNone\nMinimum Opening Balance:\n$0\nMinimum Monthly Balance:\n$0\nBalance Computation Method:\nNone\nAccount Limitations:\nNone\nFees:\nNo Checking fees associated with this\naccount. Transaction and access to ATM may\nbe charged as detailed in the \xe2\x80\x9cService\nFees\xe2\x80\x9d Disclosure.\nSMART CHECKING PLUS:\nDescription of Account: This account offers you the convenience of withdrawing funds\nby checks or other remote means.\nDividends Compounded:\nMonthly\nDividends Credited:\nMonthly\nMinimum Opening Balance:\n$700\nMinimum Monthly Balance:\n$700\nBalance Computation Method:\nDaily\nAccount Limitations:\nLimitations do apply to this account. A\n\n- 12 -\n\n\x0cROYAL FUNDS TRANSFER NOTICE\nRoyal will transfer (a \xe2\x80\x9cfunds transfer\xe2\x80\x9d) as shown on the payment order. See \xe2\x80\x9cService Fees\xe2\x80\x9d\nDisclosure. Other financial institutions involved in the funds transfer may impose additional\nfees.\nWe will not be liable to you if we do not act upon or delay acting upon any funds transfer\norder if any of the following circumstances occur:\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nLegal order\nEmergency situation\nInterruption of communication\nEquipment failure\nWar\nOther circumstances beyond our control\nPotential violation of any government regulation\n\nFedwire is the wire transfer system of U.S. Federal Reserve Banks. We or other financial\ninstitutions involved may use Fedwire to make the funds transfer. If any part of the funds\ntransfer is carried by Fedwire, your rights and obligations regarding the funds transfer are\ngoverned by Regulation J of the U.S. Federal Reserve Board. Your funds transfer may be\ncarried by means other than Fedwire.\nIf you provide us with both the name and account number of the person you wish to receive\nthe funds, be aware that we may process the funds transfer based on the account number\nalone. This could occur even if that account number identifies a person other than the\none you named. Similarly, if you provide the name and number of the receiving financial\ninstitution (including any intermediaries), we may process the funds transfer based on the\nfinancial institution\xe2\x80\x99s number alone, even if it is an institution different from the one you\nnamed. If the correct person does not receive payment, you are still obligated to pay us the\namount of your funds transfer order. Additional charges may apply regardless of whether\nthe wire is accepted or returned. Royal will not be held liable for these charges.\nIf we receive your funds transfer order after our cutoff time, we will process your order the\nnext business day. Our cutoff times are generally 11:00 AM for international wires and\n2:00 PM for domestic wires. We reserve the right to reject funds transfer orders with no\nliability to you and with no obligation to pay you interest for the period before you receive\nnotification. We may require funds be collected from the drawer\xe2\x80\x99s financial institution prior\nto initiating the funds transfer. We also reserve the right to require additional information\nabout the funds transfer, including the purpose for sending it. If your funds transfer order is\nrejected, we will notify you orally or in writing.\nOnce we have received your funds transfer order you no longer have the right to change or\ncancel it. We may make a reasonable effort to accommodate your request, but we are not\nliable to you for failures to make changes or cancel the order. You agree to pay any costs or\nlosses we incur in our attempt to change or cancel your funds transfer order.\nFunds transfer orders will be listed on your normal periodic statement. To do so, you must\nnotify us immediately if you think there is an error. You need to send us a written statement\nof facts no later than 14 days after the date you receive the first statement on which the\nerror appears.\nIf you are requesting a funds transfer to be sent outside the United States, you understand\nyou do so at your own risk. Royal will not be liable for any reason if the funds are not\nreceived or mis-applied during the funds transfer process.\nRoyal will not be liable for consequential damages in the event that loss is sustained\nbecause it has failed to carry out instructions in a reasonable manner.\n\n- 13 -\n\n\x0cVISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE\nKeep This Notice for Future Use\nAs used in this disclosure (the \xe2\x80\x9cRegulations\xe2\x80\x9d), \xe2\x80\x9cyou\xe2\x80\x9d and \xe2\x80\x9cyour\xe2\x80\x9d means natural persons, which\nmeans each and all of those who applied for or received or who signed or used a card. \xe2\x80\x9cCard\xe2\x80\x9d\nmeans each of your Visa credit cards issued by Royal or its predecessor. \xe2\x80\x9cWe,\xe2\x80\x9d \xe2\x80\x9cus,\xe2\x80\x9d and \xe2\x80\x9cour\xe2\x80\x9d\nmean Royal and \xe2\x80\x9caccount\xe2\x80\x9d means your credit card account with us. These regulations apply to\ncards issued to all natural persons unless otherwise stated.\n\n6 (c) If you did not pay the previous monthly statement balance in full by the due\ndate shown on that statement, the interest rate as stated in Section 6 will be imposed\non the unpaid balance of credit purchases from the previous statement closing date\nand on credit purchases made during the current billing cycle from the transaction\ndate and will continue to accrue until the closing date of the billing cycle preceding the\ndate on which the entire new balance is paid in full.\n\n1. Responsibility\nIf you applied for and received a Card from us, you and all other persons obligated for\nthe card agree to these Regulations. If more than one person is obligated on a card, their\nobligation shall be joint and several. Except for unauthorized use of a card, you agree to\nrepay all debts and any finance fees, fees, and payment protection costs arising from use\nof the Card on your account. For example, if you are a natural person, you agree to pay all\namounts owed as a result of use of the card or your account by you, your spouse, and your\nminor children. You agree to pay all accounts owed as a result of use of the card or your\naccount by anyone else to whom you give the card or you authorize to use your account.\nIf the Wisconsin Consumer Act (\xe2\x80\x9cWCA\xe2\x80\x9d) does not apply to the card or to your account, you\nagree to pay to us all attorneys\xe2\x80\x99 fees incurred in collecting or attempting to collect amounts\nowed to us as a result of use of the card or your account. Your card may not be used for\nillegal transactions. We will terminate or withdraw any product or service if used in an illegal\nmanner or for an illegal transaction. You agree to hold harmless and indemnify Royal and\nreimburse Royal for losses incurred as a result of using the card for any illegal transactions.\n2. Credit Line\nWe will establish a credit line for you and advise you of its amount. You agree not to let the\naccount balance exceed the credit line, but you remain responsible for payment even if it\ndoes. Any account balance in excess of the credit line is payable immediately. We reserve\nthe right to increase or reduce your credit line from time to time without affecting your\nobligation to pay the account balance. All Cards remain our property; and if we request, you\nmust recover and surrender to us all cards we have issued on your account.\n3. Limitations of the Frequency and Dollar Amounts of Transfers\nFor security reasons, there are limitations on the number and dollar amount of cash\nwithdrawals you may make per day at an ATM or POS terminal. There also may be\nlimitations on the total number and dollar amount of Visa merchant purchases or Visa cash\nadvances or Visa ATM withdrawals you may make each day.\n\nThe balance of credit purchases subject to finance fee is the average daily outstanding\nunpaid balance, which is determined by dividing the sum of the daily balances during\nthe billing cycle by the number of days in the cycle. Each daily balance of credit\npurchases is determined by adding to the previous balance, new credit purchases\nposted on that date, and subtracting each payment and credit on the date of receipt,\nbut excluding any unpaid finance fees, late, and any other fees.\n7. Other Fees (See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure or visit rcu.org)\n8. Security Interest\nEach purchase and cash advance through your account is a loan by us to you in Wisconsin.\nYou agree that the Wisconsin Consumer Act applies to all of these loans (the rate of finance\nfee and the penalties for violation of rate limitations will be governed by state law). If you\ngive or have given us or the financial institution named on your card a security interest in\npersonal or business property to secure all of your debts, these loans will also be secured\nby that property (except clothing, household furnishings, and deposit accounts). These loans\nwill not be secured by any other property.\n9. Default: Termination\nYou will be in default if you fail to make a payment, including a payment under paragraph\n2, on time, twice during any 12-month period. You will also be in default if your ability to\nrepay us is materially reduced by bankruptcy or insolvency proceedings involving you, your\ndeath, or your failure to abide by these regulations. We have the right to demand immediate\npayment of your full account balance if you do not cure your default within 15 calendar days\nafter we send you a written notice of default. We have this right, without notice, if the default\nis your third within 12 months, and we notified you of the prior two and you cured those\ndefaults.\nYour privilege of using the card and the account shall expire on the date shown on the card\nprovided, however, if the card is used after the termination date, you shall remain responsible\nfor any fees made after the expiration date. You may terminate your account relationship with\nus at any time by surrendering to us all of your cards, but you will remain liable to us for full\npayment of any balance of your account. We may revoke your card at any time without prior\nnotification and without affecting your obligation to pay the account balance.\n\nRoyal reserves the right to make periodic risk assessments and to change your maximum\ndaily limits without notice. We will not reduce your daily limits below $100 without giving you\nprior notice.\nIndividual terminals or terminal operators may also have limits on the frequency of cash\nwithdrawals or deposits performed at their terminals.\n\nIn the event of past due payments, a past due penalty rate not to exceed 18% annual\npercentage rate for the underlying and penalty rate shall be applied until the account is\nbrought current for six months.\n\n4. Payment Protection Fees (for consumer use only)\nIf you are eligible and have elected to participate in one of our group payment protection\nprograms, a premium fee based on the balance shown on your monthly statement will be\nposted to your account as a miscellaneous fee during your statement period. If you wish\nto cancel your payment protection coverage, you must notify us in writing. If your payment\nprotection is stopped for one of the reasons listed in your Borrower Security Contract, you\nmust re-enroll if you wish to have payment protection reinstated.\n5. Promotional Visa Transfer Checks\nAs part of a promotion, Royal cardholders may receive cash advance and/or balance\ntransfer checks which may be used to access their Visa credit line. Under no circumstances\nwill Royal be liable for the payment or nonpayment of a post-dated check. If the account\nis delinquent or over the credit line when a check is presented for payment, the check will\nbe returned non-sufficient funds (NSF). Royal cannot honor any check on an account that\nhas been closed. Checks will only be honored when they are drawn by the Primary or Joint\nOwner(s) of the account.\n6. Finance Fee\nThe interest will be set on a variable rate. We may increase or decrease the annual\npercentage rate beginning with the first billing cycle of the next calendar quarter and each\ncalendar quarter thereafter. Each date on which the rate may be changed by us is called\n\xe2\x80\x9cchange date.\xe2\x80\x9d The rate applicable to this card is based on an index. The annual percentage\nrate shall equal the highest prime rate published in the Wall Street Journal \xe2\x80\x9cMoney Rate\xe2\x80\x9d\ntables on the last date of publication in the calendar month preceding each change date plus\na margin of 4.5 percentage points not to exceed the allowable usury ceiling. The minimum\nfinance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate\nin accordance with changes in the index, we will not carry over and add any portion of that\nincrease to any adjustment made on subsequent change dates.\nIn addition, there is a past due penalty rate such that the sum of the underlying interest and\nthis fee shall equal 18% per annum. It is applied in this fashion: should there be a failure\nto have the account current for two months, then the interest rate, not to exceed 18% shall\nbe imposed two months from that date and shall continue for a period of six months during\nwhich there is no past due or payment less than called for in the note or agreement, in which\nevent the penalty rate shall be removed and the underlying rate applied as long as you are\ncurrent.\n6 (a) Cash advance and balance transfer finance fees accrue on the outstanding daily\nbalance from the date of advance or transfer, through the date paid. The balance of\ncash advances subject to finance fee is the average daily outstanding unpaid balance,\nwhich is determined by dividing the sum of the daily balances during the billing cycle\nby the number of days in the cycle. Each daily balance of cash advances is determined\nby adding any new cash advances as of the transaction date or the first day of the \t\t\nbilling cycle in which posted, whichever is later, to the previous balance excluding any\nunpaid finance fee, and subtracting each payment and credit on the date of receipt.\n6 (b) If you paid the previous monthly balance in full by the due date shown on\nthat statement, the interest rate as stated in Section 6 will be imposed on credit\npurchases you obtain through the use of your card that have not been paid by the due\ndate shown on the current statement on which the transaction is detailed.\nThe balance of credit purchases subject to finance fee is the average daily outstanding\nunpaid balance, which is determined by dividing the sum of the daily balances during\nthe billing cycle by the number of days in the cycle. Each daily balance of credit\npurchases is determined by adding to the previous balance, new credit purchases\nposted on that date, and subtracting each payment as of the first day of the billing\ncycle, each credit on the date of receipt, but excluding any unpaid finance, late, and\nany other fees.\n\n10. Monthly Payment\nUnless we are prevented by law or unless we believe that your account is uncollectible,\nwe will mail you a statement each month in which your account has a balance of $1 or\nmore provided, however, that if more than one person is obligated for a card, we need\nonly to mail a statement to one of said persons. The fact that we do not send a monthly\nstatement to each person obligated on a card shall not relieve any person to whom a\nmonthly statement is not sent from liability on the account. This statement will show your\nprevious balance, current transactions on your account, amount available under your credit\nline, fees and finance fees, new balance and minimum payments due. Each month you\nmust pay at least the minimum payment by the due date on the statement. You may pay\nmore than the minimum payment; and if you pay the new balance in full, you may reduce\nor avoid additional finance fees unless you have a cash advance. Each minimum payment\nwill be the greater of $25 or 2% of your new balance. A minimum payment is required for\neach statement period in which there is a debit balance in your account; and any additional\namount paid, while reducing your balance, will not prepay any future minimum payments.\nAny past due minimum payment continues to be due immediately.\n11. Preauthorized Payments\nUpon your authorization, the preauthorized payments are to remain in full force and\neffect until you cancel an online originated preauthorized payment using online banking/\nbusiness online banking, or provide Royal with a written request to terminate preauthorized\npayments that were set up in writing. If you request to change your preauthorized payment,\nthe current preauthorization must first be cancelled and a new preauthorized payment\nrequest must be initiated.\nIf a preauthorized payment is returned unpaid, the payment to the credit card account\nwill be reversed. Refer to \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure.\nYou further understand and agree that Royal shall not be responsible for any act or\nfailure to act on their part, except in the case of gross negligence or willful misconduct.\nFurthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys\xe2\x80\x99 fees,\nand other costs and expenses of any and every kind and nature which may be incurred by\nreason of their performance under the Credit Card Preauthorized Payment request.\n12. Foreign Transactions\nIf your card is used to initiate a cross border transaction or to purchase goods or services\nfrom a foreign merchant (an \xe2\x80\x9cinternational transaction\xe2\x80\x9d), the transaction amount may\nbe converted to US dollars using the exchange rate selected by Visa or Mastercard/\nCirrus from the range of rates available in wholesale currency markets for the applicable\ncentral processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself\nreceives, or the government-mandated rate in effect for the applicable central processing\ndate. The date of the conversion may differ from the transaction date and the posting\ndate identified in the monthly statement for your account. An international transaction is\nany transaction that you complete or a merchant completes on your card outside of the\nUnited States, and includes internet transactions made in the United States but with a\nmerchant who processes the transaction in a foreign country. All international transactions\nare charged up to two percent (2%) for the Visa International Service Assessment Fee or\nMastercard Cross Border fee. See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for specific fee information.\n13. Disputes\nWe are not responsible for the refusal or failure of any merchant, bank, or automated\nequipment to honor or accept your card. Except as indicated in the Billing Rights Summary\n\n- 14 -\n\n\x0cVISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE (CONT.)\nbelow, we are not responsible for any goods or services you purchase with card credit and\nyou must resolve all disputes directly with the merchant. It is your responsibility to contact\nthe merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling\nthe card will not stop charges posting to the account.\n14. Use\nYou authorize us to pay from your account all items reflecting purchases or cash advances\nmade with the Card in spite of the absence of your signature on a draft or the lack of\npresentation of the card.\nNotify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S.\nof any loss, theft, disappearance or possible unauthorized use of your card. Notification\nto us is given when steps have been taken as may be reasonably required in the ordinary\ncourse of business to provide us with the pertinent information about the loss, theft, or\npossible unauthorized use of a credit card. Notification may be given, at your option, in\nperson, by telephone at the numbers above, or in writing.\nIf you furnish your card or Personal Identification Number (PIN) to another person; you shall\nbe deemed to have authorized all transactions that may be accomplished using the card or\nPIN until you have given actual notice to Royal that further transactions are unauthorized.\nYou shall be obligated to pay Royal the amount of any money, property, or services\nobtained by the authorized use of the Card or PIN to the extent that Royal is unable to\ncharge such amounts to the account; and you hereby authorize Royal to charge the amount\nof any such obligation to any other of your accounts at Royal. You shall at all times:\n1.) Safely keep the card and PIN and not permit anyone else to use them;\n2.) Not record the PIN on or near the Card or otherwise disclose or make it available to \t\t\nanyone else;\n3.) Use the card, PIN, and terminals only as instructed and only for purposes authorized\nby Royal;\n\nYOUR BILLING RIGHTS\nKeep This Notice for Future Use\nThis notice contains important information about your rights and our responsibilities under the\nFair Credit Billing Act.\nWhat to Do If You Find a Mistake on Your Statement\nIf you think there is an error on your statement, write to us at:\nRoyal Cardholder Services\nAttn: Disputes & Inquiries\nPO Box 970\nEau Claire, WI 54702-4702\nIn your letter, give us the following information:\n\xe2\x80\xa2 Account information: Your name and account number;\n\xe2\x80\xa2 Dollar amount: The dollar amount of the suspected error;\n\xe2\x80\xa2 Description of problem: If you think there is an error on your bill, describe what you believe is\nwrong and why you believe it is a mistake;\nYou must contact us:\n\xe2\x80\xa2 Within 60 days after the error appeared on your statement.\n\xe2\x80\xa2 At least 3 business days before an automated payment is scheduled, if you want to stop \t\t\npayment on the amount you think is wrong.\nYou must notify us of any errors in writing. You can telephone us at 1-800-835-0872, but if you\ndo we are not rquired to investigate any potential errors and you may have to pay the amount\nin question.\nWhat Will Happen After We Receive Your Letter\nWhen we recieve your letter, we must do two things:\n1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will\nalso tell you if we have already corrected the error.\n\nSome terminal owners and or networks may impose additional transaction fees, which will\nbe indicated at that terminal.\nIf you give your card number to a merchant to have on file, or for a recurring payment,\nwe may send account updates to that merchant. This includes, but is not limited to: new\nexpiration dates and new account/card numbers. If you wish to not have us send updates,\nyou may request us not to do so. Telephoning is the best way of doing this. Call us at 715833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in\nperson, or by writing us at:\n\n2. Within 90 days of receiving your letter, we must either correct the error or explain to you why\nwe believe the bill is correct.\nWhile we investigate whether or not there has been an error:\n\xe2\x80\xa2 We cannot try to collect any amount you question or report you as delinquent.\n\xe2\x80\xa2 The charge in question may remain on your statement, and we may continue to charge you\ninterest on that amount.\n\nCredit Card Department\nRoyal Credit Union\nPO Box 970\nEau Claire, WI 54702-0970\n\n\xe2\x80\xa2 While you do not have to pay the amount in question, you are responsible for the remainder\nof your balance.\n\n15. Effect of and Changes in Regulations\nThese regulations are the contract that applies to all transactions on your account even\nthough the sales, cash advances, or credit slips you sign contain different terms. We may\nchange these regulations from time to time by sending you advance written notice and your\nuse of the card or the account thereafter will indicate your agreement to those changes. To\nthe extent the law permits, and we indicate in our notice, amendments will apply to existing\naccount balances as well as future transactions. Our delay in exercising or our failure to\nexercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is\nin writing and signed by us. You authorize us to investigate your credit standing at any time\nand to disclose to others information relating to your credit standing.\n\n\xe2\x80\xa2 We can apply any unpaid amount against your credit limit.\nAfter we finish our investigation, one of two things will happen\n\xe2\x80\xa2 If we made a mistake: You will not have to pay the amount in question or any interest or other\nfees related to that amount.\n\xe2\x80\xa2 If we do not believe there was a mistake: You will have to pay the amount in question, along\nwith applicable interest and fees. We will send you a statement of the amount you owe and\nthe date payment is due.\nIf you receive our explanation but still believe your bill is wrong, you must write to us within\n10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent\nwithout also reporting that you are questioning your bill. We must also tell you the name of\nanyone to whom we reported you as delinquent, and we must let those organizations know\nwhen the matter has been settled between us. If we do not follow all of the rules above, you do\nnot have to pay the first $50 of the amount you question even if your bill is correct.\nYour Rights If You Are Dissatisfied With Your Credit Card Purchases\nIf you are dissatisfied with the goods or services that you purchased with your credit card, and\nyou have tried in good faith to correct the problem with the merchant, you may have the right\nnot to pay the remaining amount due on the purchase.\nTo use this right, all of the following must be true:\n(a) The purchase must have been made in your home state or within 100 miles of your current\nmailing address, and the purchase price must have been more than $50;\n(b) You must have used your credit card for the purchase. Purchases made with cash advances\nfrom an ATM or with a check that accesses your credit card account do not qualify; and\n(c) You must not yet have fully paid for the purchase.\nIf all of the criteria are met and you are still dissatisfied with the purchase, contact us in writing\nat:\nRoyal Cardholder Services\nAttn: Disputes & Inquiries\nPO Box 970\nEau Claire, WI 54702-4702\nWhile we investigate, the same rules apply to the disputed amount as discussed above. After\nwe finish our investigation, we will tell you our decision. At that point, if we think you owe an\namount and you do not pay, we may report you as delinquent.\n\n- 15 -\n\n\x0cVISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE\nKeep This Notice for Future Use\nAs used in this disclosure (the \xe2\x80\x9cRegulations\xe2\x80\x9d), \xe2\x80\x9cyou\xe2\x80\x9d and \xe2\x80\x9cyour\xe2\x80\x9d means businesses and\norganizations, which means each and all of those who applied for or received or who signed or\nused a card. \xe2\x80\x9cCard\xe2\x80\x9d means each of your Visa credit cards issued by Royal or its predecessor.\n\xe2\x80\x9cWe,\xe2\x80\x9d \xe2\x80\x9cus,\xe2\x80\x9d and \xe2\x80\x9cour\xe2\x80\x9d mean Royal and \xe2\x80\x9caccount\xe2\x80\x9d means your credit card account with us. These\nregulations apply to cards issued to all businesses and organizations unless otherwise stated.\n1. Responsibility\nIf you applied for and received a Card from us, you and all other persons obligated for\nthe card agree to these Regulations. If more than one person is obligated on a card, their\nobligation shall be joint and several. Except for unauthorized use of a card, you agree to\nrepay all debts and any finance fees, fees, and insurance premiums arising from use of\nthe Card on your account. For example, if you are a natural person, you agree to pay all\namounts owed as a result of use of the card or your account by you, your spouse, and your\nminor children. You agree to pay all accounts owed as a result of use of the card or your\naccount by anyone else to whom you give the card or you authorize to use your account. You\nagree to pay to us all attorneys\xe2\x80\x99 fees incurred in collecting or attempting to collect amounts\nowed to us as a result of use of the card or your account. Your card may not be used for\nillegal transactions. We will terminate or withdraw any product or service if used in an illegal\nmanner or for an illegal transaction. You agree to hold harmless and indemnify Royal and\nreimburse Royal for losses incurred as a result of using the card for any illegal transactions.\n2. Credit Line\nWe will establish a credit line for you and advise you of its amount. You agree not to let the\naccount balance exceed the credit line, but you remain responsible for payment even if it\ndoes. Any account balance in excess of the credit line is payable immediately. We reserve\nthe right to increase or reduce your credit line from time to time without affecting your\nobligation to pay the account balance. All Cards remain our property; and if we request, you\nmust recover and surrender to us all cards we have issued on your account.\n3. Limitations of the Frequency and Dollar Amounts of Transfers\nFor security reasons, there are limitations on the number and dollar amount of cash\nwithdrawals you may make per day at an ATM or POS terminal. There also may be\nlimitations on the total number and dollar amount of Visa merchant purchases or Visa cash\nadvances or Visa ATM withdrawals you may make each day.\nRoyal reserves the right to make periodic risk assessments and to change your maximum\ndaily limits without notice. We will not reduce your daily limits below $100 without giving you\nprior notice.\nIndividual terminals or terminal operators may also have limits on the frequency of cash\nwithdrawals or deposits performed at their terminals.\n4. Finance Fee\nThe interest will be set on a variable rate. We may increase or decrease the annual\npercentage rate beginning with the first billing cycle of the next calendar quarter and each\ncalendar quarter thereafter. Each date on which the rate may be changed by us is called\n\xe2\x80\x9cchange date.\xe2\x80\x9d The rate applicable to this card is based on an index. The annual percentage\nrate shall equal the highest prime rate published in the Wall Street Journal \xe2\x80\x9cMoney Rate\xe2\x80\x9d\ntables on the last date of publication in the calendar month preceding each change date plus\na margin of 4.5 percentage points. The calculation of annual percentage rate shall result\nin a minimum rate of 8% and a maximum rate of the allowable usury ceiling. The minimum\nfinance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate\nin accordance with changes in the index, we will not carry over and add any portion of that\nincrease to any adjustment made on subsequent change dates.\nIn addition, there is a past due penalty rate such that the sum of the underlying interest and\nthis fee shall equal 18% per annum. It is applied in this fashion: should there be a failure to\nhave the account current for two months, then the interest rate, not to exceed 18% shall be\nimposed and shall continue for a period of six months during which there is no past due or\npayment less than called for in the note or agreement, in which event the penalty rate shall\nbe removed and the underlying rate applied as long as you are current.\n4 (a) Cash advance and balance transfer finance fees accrue on the outstanding daily \t\t\nbalance from the date of advance or transfer, through the date paid. The balance of\ncash advances subject to finance fee is the average daily outstanding unpaid balance,\nwhich is determined by dividing the sum of the daily balances during the billing cycle\nby the number of days in the cycle. Each daily balance of cash advances is determined\nby adding any new cash advances as of the transaction date or the first day of the \t\t\nbilling cycle in which posted, whichever is later, to the previous balance excluding any\nunpaid finance fee, and subtracting each payment and credit on the date of receipt.\n4 (b)\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\nThe interest rate as stated in Section 4 (above) will be imposed on credit purchases of\ngoods and services that you obtain through the use of your card only if you elect not\nto pay the entire new balance shown on your previous monthly statement within 25\ndays from the closing date of the statement. If you elect not to pay the entire new\nbalance shown on your previous monthly statement within 25 days from the closing\ndate of the statement, a finance fee will be imposed on the unpaid balance of credit\npurchases from the statement closing date and on credit purchases made during the\ncurrent billing cycle from the transaction date of each such credit purchase to the \t\t\naccount and will continue to accrue until the closing date of the billing cycle preceding\nthe date on which the entire new balance is paid in full.\nThe balance of credit purchases subject to finance fee is the average daily outstanding\nunpaid balance, which is determined by dividing the sum of the daily balances during\nthe billing cycle by the number of days in the cycle. Each daily balance of credit\npurchases is determined by adding to the previous balance new credit purchases\nposted through that date if the previous balance was not paid in full within 25 days of\nthe statement closing date, and subtracting each payment and credit on the date of\nreceipt, but excluding any unpaid finance fees.\n\nset-off and apply any portion of, or the entire amount of, such funds toward payment of the\noutstanding indebtedness, and/or, we may exercise our right to refuse to allow withdrawal\nfrom such accounts to the full extent of the delinquent amount.\n7. Default: Termination\nYou will be in default if you fail to make a payment, including a payment under paragraph\n2, on time, twice during any 12-month period. You will also be in default if your ability to\nrepay us is materially reduced by bankruptcy or insolvency proceedings involving you, your\ndeath, or your failure to abide by these regulations. We have the right to demand immediate\npayment of your full account balance, exercise our right to set-off, and/or commence legal\naction if you are in default, and after complying with any notice requirements mandated by\nlaw.\nYour privilege of using the card and the account shall expire on the date shown on the card\nprovided, however, if the card is used after the termination date, you shall remain responsible\nfor any fees made after the expiration date. You may terminate your account relationship with\nus at any time by surrendering to us all of your cards, but you will remain liable to us for full\npayment of any balance of your account. We may revoke your card at any time without prior\nnotification and without affecting your obligation to pay the account balance.\nIn the event of past due payments, a past due penalty rate not to exceed 18% annual\npercentage rate for the underlying and penalty rate shall be applied until the account is\nbrought current for six months.\n8. Monthly Payment\nUnless we are prevented by law or unless we believe that your account is uncollectible,\nwe will mail you a statement each month in which your account has a balance of $1 or\nmore provided, however, that if more than one person is obligated for a card, we need\nonly to mail a statement to one of said persons. The fact that we do not send a monthly\nstatement to each person obligated on a card shall not relieve any person to whom a\nmonthly statement is not sent from liability on the account. This statement will show your\nprevious balance, current transactions on your account, amount available under your credit\nline, fees and finance fees, new balance and minimum payments due. Each month you\nmust pay at least the minimum payment within 25 days after the statement closing date.\nYou may, of course, pay more than the minimum payment; and if you pay the new balance\nin full, you may reduce or avoid additional finance fees unless you have a cash advance.\nEach minimum payment will be the greater of $10 or 3% of your new balance. A minimum\npayment is required for each statement period in which there is a debit balance in your\naccount; and any additional amount paid, while reducing your balance, will not prepay\nany future minimum payments. Any past due minimum payment continues to be due\nimmediately.\n9. Preauthorized Payments\nUpon your authorization, the preauthorized payments are to remain in full force and\neffect until you cancel an online originated preauthorized payment using online banking/\nbusiness online banking, or provide Royal with a written request to terminate preauthorized\npayments that were set up in writing. If you request to change your preauthorized payment,\nthe current preauthorization must first be cancelled and a new preauthorized payment\nrequest must be initiated.\nIf a preauthorized payment is returned unpaid, the payment to the credit card account will\nbe reversed. Refer to \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure.\nYou further understand and agree that Royal shall not be responsible for any act or\nfailure to act on their part, except in the case of gross negligence or willful misconduct.\nFurthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys\xe2\x80\x99 fees,\nand other costs and expenses of any and every kind and nature which may be incurred by\nreason of their performance under the Credit Card Preauthorized Payment request.\n10. Foreign Transactions\nIf your card is used to initiate a cross border transaction or to purchase goods or services\nfrom a foreign merchant (an \xe2\x80\x9cinternational transaction\xe2\x80\x9d), the transaction amount may\nbe converted to US dollars using the exchange rate selected by Visa or Mastercard/\nCirrus from the range of rates available in wholesale currency markets for the applicable\ncentral processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself\nreceives, or the government-mandated rate in effect for the applicable central processing\ndate. The date of the conversion may differ from the transaction date and the posting\ndate identified in the monthly statement for your account. An international transaction is\nany transaction that you complete or a merchant completes on your card outside of the\nUnited States, and includes internet transactions made in the United States but with a\nmerchant who processes the transaction in a foreign country. All international transactions\nare charged up to two percent (2%) for the Visa International Service Assessment Fee or\nMastercard Cross Border fee. See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure for specific fee information.\n11. Disputes\nWe are not responsible for the refusal or failure of any merchant, bank, or automated\nequipment to honor or accept your card. Except as indicated in the Billing Rights Summary\nbelow, we are not responsible for any goods or services you purchase with card credit and\nyou must resolve all disputes directly with the merchant. It is your responsibility to contact\nthe merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling\nthe card will not stop charges posting to the account.\n12. Use\nYou authorize us to pay from your account all items reflecting purchases or cash advances\nmade with the Card in spite of the absence of your signature on a draft or the lack of\npresentation of the card.\n\n5. Other Fees (See \xe2\x80\x9cService Fees\xe2\x80\x9d Disclosure or visit rcu.org)\n6. Security Interest\nEach purchase and cash advance through your account is a loan by us to you in Wisconsin.\nIf you give or have given us or the financial institution named on your card a security interest\nin personal or business property to secure all of your debts, these loans will also be secured\nby that property (except clothing, household furnishings). These loans will not be secured\nby any other property. By using your card you are granting us a security interest and lien\nin all your funds in your present and future Royal Credit Union deposit accounts, to the full\namount of your credit card indebtedness with us. Should you default under the terms of\nthese Regulations, we may, at our sole option and as permitted by law, exercise our right of\n\n- 16 -\n\nNotify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S.\nof any loss, theft, disappearance or possible unauthorized use of your card. Notification\nto us is given when steps have been taken as may be reasonably required in the ordinary\ncourse of business to provide us with the pertinent information about the loss, theft, or\npossible unauthorized use of a credit card. Notification may be given, at your option, in\nperson, by telephone at the numbers above, or in writing.\nIf you furnish your card or Personal Identification Number (PIN) to another person; you shall\nbe deemed to have authorized all transactions that may be accomplished using the card or\nPIN until you have given actual notice to Royal that further transactions are unauthorized.\nYou shall be obligated to pay Royal the amount of any money, property, or services\nobtained by the authorized use of the Card or PIN to the extent that Royal is unable to\ncharge such amounts to the account; and you hereby authorize Royal to charge the amount\nof any such obligation to any other of your accounts at Royal. You shall at all times:\n\n\x0cVISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE (CONT.)\n1.) Safely keep the card and PIN and not permit anyone else to use them;\n2.) Not record the PIN on or near the Card or otherwise disclose or make it\navailable to anyone else;\n3.) Use the card, PIN, and terminals only as instructed and only for purposes\nauthorized by Royal;\n\nYOUR BILLING RIGHTS\n\nSome terminal owners and or networks may impose additional transaction fees, which will\nbe indicated at that terminal.\n\nIn Case of Errors or Inquiries about Your Bill\nIf you think there is an error on your statement, write to us at:\n\nKeep This Notice for Future Use\nThis notice contains important information about your rights and our responsibilities under the\nFair Credit Billing Act.\n\nRoyal Cardholder Services\nAttn: Disputes & Inquiries\nPO Box 970\nEau Claire, WI 54702\n\nIf you give your card number to a merchant to have on file, or for a recurring payment,\nwe may send account updates to that merchant. This includes, but is not limited to: new\nexpiration dates and new account/card numbers. If you wish to not have us send updates,\nyou may request us not to do so. Telephoning is the best way of doing this. Call us at 715833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in\nperson, or by writing us at:\n\nIn your letter, give us the following information:\n\xe2\x80\xa2 Your name and account number;\n\nCredit Card Department\nRoyal Credit Union\nPO Box 970\nEau Claire, WI 54702\n\n\xe2\x80\xa2 The dollar amount of the suspected error;\n\xe2\x80\xa2 Describe the error and explain, if you can, why you believe there is an error. If you need more\ninformation, describe the item you are unsure about;\n\n13. Effect of and Changes in Regulations\nThese regulations are the contract that applies to all transactions on your account even\nthough the sales, cash advances, or credit slips you sign contain different terms. We may\nchange these regulations from time to time by sending you advance written notice and your\nuse of the card or the account thereafter will indicate your agreement to those changes. To\nthe extent the law permits, and we indicate in our notice, amendments will apply to existing\naccount balances as well as future transactions. Our delay in exercising or our failure to\nexercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is\nin writing and signed by us. You authorize us to investigate your credit standing at any time\nand to disclose to others information relating to your credit standing.\n\n\xe2\x80\xa2 Send a copy of the statement the disputed charge shows on.\nWe must hear from you no later than 60 days after we sent you the first bill on which the error\nor problem appeared. You can telephone us at 1-800-835-0872 or write.\nIf you have authorized us to pay your credit card bill automatically from your savings or\nchecking account, you can stop the payment on any amount you think is wrong. To stop the\npayment your letter must reach us seven business days before the automatic payment is\nscheduled to occur.\nYour Rights and Responsibilities After We Receive Your Written Notice\nWe must acknowledge your letter within 30 days unless we have corrected the error by then.\nWithin 90 days, we must either correct the error or explain why we believe the bill is correct.\nAfter we receive your letter, we cannot try to collect any amount you question or report you as\ndelinquent. We can continue to bill you for the amount you question, including finance fees, and\nwe can apply any unpaid amount against your credit limit. You do not have to pay any\nquestioned amount while we are investigating, but you are still obligated to pay the parts of your\nbill that are not in question.\nIf we find that we made a mistake on your bill, you will not have to pay any finance fees related\nto any questioned amount. If we didn\xe2\x80\x99t make a mistake, you may have to pay finance fees, and\nyou will have to make up any missed payments on the questioned amount. In either case, we\nwill send a statement of the amount you owe and the date that it is due. If you fail to pay the\namount that we think you owe, we will report you as delinquent. However, if our explanation\ndoes not satisfy you and you write to us within ten days telling us that you still refuse to pay, we\nmust tell anyone we report you to that you have a question about your bill. We must also tell you\nthe name of anyone we reported you to. We must tell anyone we report you to that the matter\nhas been settled between us when it finally is.\n\n- 17 -\n\n\x0cYOUR ABILITY TO WITHDRAW FUNDS AT ROYAL CREDIT UNION\nApplies to transaction accounts...\n\nSPECIAL RULES FOR NEW ACCOUNTS\nIf you are a new Member, the following special rules will apply during the first 30 days your\naccount is open.\n\nDEPOSITS MADE IN PERSON AT ROYAL OFFICES\nOur policy is to make funds from your cash and check deposits available to you on the first\nbusiness day after the day we receive your deposit. Electronic direct deposits will generally\nbe available on the day we receive the deposit. Once they are available, you can withdraw\nthe funds in cash and we will use the funds to pay checks that you have written.\n\nFunds from electronic direct deposits to your account will be available on the day we receive\nthe deposit. Funds from deposits of cash, wire transfers, and the deposits of cashier\xe2\x80\x99s,\ncertified, teller\xe2\x80\x99s, traveler\xe2\x80\x99s, and federal, state and local government checks will be available\non the first business day after the day of your deposit if the deposit meets certain conditions.\nFor example, the checks must be payable to you.\n\nAfter we have made funds available to you and you have withdrawn the funds, you are still\nresponsible for checks you deposited that are returned to us unpaid for any reason.\nIf you make a deposit before the posted closing time of the office you are using, we will\nconsider that day to be the date of deposit. However, for determining the availability of your\ndeposits, every day is a business day, except Saturdays, Sundays, and federal holidays.\nDEPOSITS MADE THROUGH AN ATM\nRoyal\xe2\x80\x99s policy is to make available immediately up to $225 of your total funds deposited\ndaily through a terminal. The remaining funds will become available in compliance with\nregulatory requirements. The balance of your deposited funds generally will be available the\nsecond business day following the day of deposit.\n\nFunds from all other check deposits will be available on the ninth business day after the day\nof your deposit.\n*This funds availability policy applies only to transaction accounts. For checks that are\ndeposited to non-transaction accounts and primary Savings Account, longer holds may\napply.\n\nAfter we have made funds available to you and you have withdrawn the funds, you are still\nresponsible for checks you deposit that are returned to us unpaid for any reason.\nFor determining the availability of your deposits made through a terminal, every day is\na business day except Saturdays, Sundays, and federal holidays. If you make a deposit\nthrough a terminal before 2:30 pm on a business day that we are open, we will consider that\nday to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or\non a day we are not open, we consider that the deposit was made on the next business day\nwe are open.\nDEPOSITS MADE THROUGH A NIGHT DEPOSITORY LOCATED AT A ROYAL OFFICE\nFunds from your deposits made through a night depository are posted to your account by\nthe close of the business day we receive your deposit. At that time, in most cases you can\nwithdraw the funds in cash, and we will use the funds to pay checks that you have written.\nAfter we have made funds available to you and you have withdrawn the funds, you are still\nresponsible for checks you deposit that are returned to us unpaid for any reason.\nFor determining the availability of your deposits through a night depository, every day is a\nbusiness day except Saturdays, Sundays, and federal holidays. If you make a deposit before\n8:00 am on a business day that we are open, we will consider that day to be the day of your\ndeposit. However, if you make a deposit after 8:00 am or on a day we are not open, we\nconsider that the deposit was made on the next business day we are open.\nDEPOSITS MADE FOR ONLINE ACCOUNT ORIGINATION OR THROUGH BILL PAY/\nBUSINESS BILL PAY\nFunds from your deposits made through the ACH system or from your debit or credit card\nfor online account origination and inbound transfers through Bill Pay/Business Bill Pay\nwill be made available on the third business day after the deposit is received by Royal. At\nthat time, you can withdraw the funds for cash and we will use the funds to pay items that\nhave been submitted for payment from your account. Every day is a business day except\nSaturday, Sunday, and federal holidays.\nAfter we have made funds available to you and you have withdrawn the funds, you are still\nresponsible for deposits you have made that are returned to us as unpaid for any reason.\nLONGER DELAYS MAY APPLY\nIn some cases, we will not make all of the funds that you deposit by check available to you\non the first business day after the day of your deposit. Depending on the type of check that\nyou deposit, funds may not be available until the second business day after the day of your\ndeposit. The first $225 of your deposits, however, may be available on the first business day.\nIf we are not going to make all of the funds from your deposit available on the first business\nday, we will notify you at the time you make your deposit. We will also tell you when the\nfunds will be available. If your deposit is not made directly to one of our team members, or if\nwe decide to take this action after you have left the premises, we will mail you the notice by\nthe day after we receive your deposit.\nIf we cash a check for you that is drawn on another financial institution, we may withhold the\navailability of a corresponding amount of funds that are already in your account. If withheld,\nthose funds would be available at the time funds from the check we cashed would have\nbeen available if you had deposited it. For example, if we cash a $225 check for you, $225\nof funds already in your account will not be available until the beginning of the third business\nday after the day we cashed the check. We will not notify you, if we delay your ability to\nwithdraw funds for the reason described in this paragraph, and we will tell you when the\nfunds will be available.\nIf you will need the funds from a deposit right away, you should ask us when the funds will\nbe available.\nIn addition, funds you deposited by check may be delayed for a longer period under the\nfollowing circumstances:\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nWe believe a check you deposit will not be paid.\nYou deposit checks totaling more than $5,525 on any one day.\nYou redeposit a check that has been returned unpaid.\nYou have overdrawn your account repeatedly in the last six months.\nThere is an emergency, such as failure of computer or communications\nequipment.\n\nWe will notify you if we delay your ability to withdraw funds for any of these reasons, and we\nwill tell you when the funds will be available. They will generally be available no later than\nthe fourth business day after the day of your deposit.\n\n- 18 -\n\n\x0cFRAUD ALERTS PROGRAM\nFraud Alert text messaging is available to notify you of suspected incidents of financial or\nidentify fraud.\nBy entering your mobile phone number(s) you are successfully opting into the Fraud Alerts\nProgram, (i) you acknowledge and represent to Royal that you are the authorized user\nof the mobile phone(s), or have been granted permission by the authorized user of the\nmobile phone(s) to opt in such mobile phone(s) in the service; (ii) you grant Royal express\npermission to send text messages to any mobile phone number you have enrolled in the\nFraud Alerts Program through the mobile phone carrier for each enrolled mobile phone\nnumber unless and until such permission is revoked in accordance with these terms and\nconditions; and (iii) by opting in and granting such permission to Royal you are hereby\nexpressly requesting to receive such text messages even if the enrolled mobile number(s)\nare on any federal, state, or other \xe2\x80\x9cDo Not Call List,\xe2\x80\x9d and you agree that such text messages\nshall not be in violation of any restrictions or requirements associated with any such \xe2\x80\x9cDo Not\nCall List.\xe2\x80\x9d\nFraud Text Alerts can be cancelled at any time by texting \xe2\x80\x9cSTOP\xe2\x80\x9d to 23618 for your Debit\nCard transactions or 37268 for your Credit Card transactions from your mobile phone.\nYou agree that your prior express consent to receive text alerts shall continue indefinitely\nunless you comply with the method described in the above sentence for cancelling your\nprior express consent. You agree that other methods or means attempted to revoke your\nprior express consent (e.g. phone call to a Royal, a letter sent to a Royal address, an\nemail sent to a Royal email address, a conversation with or a voicemail message left with\na Royal team member, etc.) are not valid means for revoking your consent and will not be\nrecognized by Royal, and you hereby release Royal from any liability related to your efforts\nto revoke your prior express consent by other methods or means.\nIf revoking your consent by texting \xe2\x80\x9cSTOP\xe2\x80\x9d to 23618 for your Debit Card transactions\nor 37268 for your Credit Card transactions, your text message must contain only the\nword \xe2\x80\x9cSTOP\xe2\x80\x9d without any additional words, spaces, or characters either before or after the\nword \xe2\x80\x9cSTOP.\xe2\x80\x9d You hereby release Royal from any liability for your efforts to revoke your\npermission via a text message that does not strictly comply with the terms stated in the first\nsentence of this paragraph.\nBy opting into Fraud Text Alerts, you hereby grant Royal express permission (without\nqualification) to respond to your cancellation request by texting \xe2\x80\x9cSTOP\xe2\x80\x9d to 23618 for your\nDebit Card transactions or 37268 for your Credit Card transactions with a confirmatory\ntext message in return that will (i) confirm receipt of your cancellation request as well as\n(ii) indicate that you will no longer receive text alerts from Royal. Royal will reasonably\nendeavor to send you a text message confirming your cancellation of text alerts in a timely\nmanner.\nRoyal does not charge a fee for Fraud Text Alerts. Check your mobile phone carrier plan\ndetails to see what rates may apply. The number of text alerts you may receive depends on\nthe frequency and nature of your financial activity.\nRoyal reserves the right to change these terms or cancel the Fraud Text Alerts at any time.\nPlease check this Disclosure on a regular basis for changes. Your continued use of and\nacceptance of text alerts after changes to the Disclosure are posted will mean that you\naccept the modified terms.\nIn no event and under no cause of action, including negligence, shall Royal or its vendors or\ntheir respective affiliates, officers, directors, customers, members, employees or authorized\nagents (collectively, the \xe2\x80\x9cproviders\xe2\x80\x9d), or your mobile phone carrier(s), be liable for any\ndamages, claims or losses incurred (including direct, compensatory, incidental, indirect,\nspecial, consequential or exemplary damages), however caused and under any theory of\nliability, arising from or in connection with text Alert services, and/or these terms, even if a\nprovider is advised of the possibility of such damages, claims or losses.\nWithout limiting the generality of the foregoing, the providers shall not be liable to you or\nany third party for: (i) your use of or inability to use the Fraud Text Alerts for any reason; (ii)\nany inaccuracy, incompleteness or misinformation contained in any information provided\nthrough the Fraud Text Alerts; (iii) unauthorized access to, or alteration or loss of, your\ntransmissions, data or other information that is collected, stored or sent in connection\nwith the Fraud Text Alerts; (iv) errors, system down time, network or system outages, file\ncorruption or service interruptions; or (v) any other use by you of the Fraud Text Alerts. In\naddition, the providers shall not be liable if the Fraud Text Alerts cannot (or any part thereof)\ncannot be provided or for any failure to perform any obligations contained in these terms\ndue to, directly or indirectly, the failure of any equipment, transmission or delivery problems,\nor any industrial dispute, war, natural disaster, act of terrorism, explosion, act of god or any\nother event beyond our control.\nYou can text \xe2\x80\x9cHELP\xe2\x80\x9d to 23618 for your Debit Card transactions or 37268 for your Credit\nCard transactions for help or call Royal at 800-341-9911 for more information.\n\n800-341-9911 \xe2\x80\xa2 rcu.org\n\n842 10/01 (Rev. 01/21)\n\n- 19 -\n\n\x0c'