For the given job description <<Calling all innovators  find your future at Fiserv.
Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day  quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions.
What you will do:Manage cross-functional engineering teamsHands-on engineer  pickup stories, code reviews, and support production End-to end platform owner and engineer: design, build, and support resilient services  solutionsPartner with business owners to define platform roadmaps and scope for initiatives  featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams
What you will need to have: 15+ years of experience in software engineering roles using C and Java10+ years of experience leading high-performing software engineering teams5+ years of experience in financial services or payments processingAbility to clearly communicate with executive leadership
What would be great to have:Bachelor's degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP)
Perks at work:Were #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
What you should know about us:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.>> the resume: <<SummaryExperienced software engineer, and hands-on engineering manager with 20+ years of product development experience in broadcast media, and 10+ years of experience in leading development teams (20+ engineers), hiring (10+ offers, 40+ interviews), HR personnel procedures, performance reviews, and project transitions.
HighlightsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions
ExperienceSoftware Engineering Manager,09/2009toPresentMicrosoft Corporation–Fort Lauderdale,FL,Visual C++, Windows, STL, OOP, MFC, threads, file maps, ATL, IPC, FTP, TCP, HTTP, XML, JSON, services, web services, REST API, SOA, media formats and standards, codec SDK and integration, MPEG-DASH, API design and documentation.BCD spinoff as Imagine in 2013) Nexio video servers and applications facilitate collaborative workflow in Nexio LAN with video servers, services and applications running in various nodes.Media comes from proprietary SAN or generic storage off NAS.Development and team management, Nexio servers' applications, Playout business unit: Relocated from IL to CA, took on larger role, and video server applications as well.Led team of 6 from Burbank, team of 8 from Naperville, and team of 8 (indirect report) from Beijing.Introduced peer reviews, repurposed components, and all 3 teams collaborated as one large team.Adopted Scrum since 2014 (ScrumMaster), team of 3 to 6 from Burbank; Naperville office closed in 2013.Team migrated source revision control to Mercurial / Jenkins, 30+ products.Recipient of "Reuse Innovation Award" for IP reuse, major factor to Server business unit turnaround.Released deliverables for Nexio Software Suite 6.0, 7.0, 8.0, Global Proxy Suite 2.5, 3.0, 3.5 Initiated, architected and executed SOA from concept to completion to facilitate decoupled UI clients, 2 web services and 10 services, and selected hands-on projects include: Hercules web service for web player solution based off MPEG-DASH Created C++ engine to process URI, handle sessions, and deliver segmented MP4 atoms (H.264, AAC) Provides dynamic HTML5 player page; JavaScript source based off dash JS.Supports multiple raster sizes and bit rates; "ready to go" and "just in time" sessions.Team helped with providing C# web service framework, CLI bridge layer, and device testing.Published functional, REST API, and URI specification document.JSON services on TCP stack using C++ as part of SOA Created API framework classes; multi-threaded server side socket classes.Created header only JSON parser on top of open source "rapid json" for SAX style reader.Developed new services: Content Manager, Helper, Picon, and Requestor.Evolved as services: Encoder, GPRX, Helios, MB, Scavenger, and Transcoder.Guided GPRX, Helper, and Requestor to completion.Published 10 JSON protocol API documents for 3rd party and in-house use.Content Manager service for primary-backup workflows Multi-threaded rules based engine to manage media contents between two domains.Architected and developed new UMID based solution (gen 2) for new workflow needs and scalability.Scavenger, Transcoder for low-res proxy management Needed solution to improve legacy products, required regular hand holding, remained escalated.Proposed new approach, teamed up, and successfully wrote two new 24/7 products.MediaBase DLL, desktop explorer for assets (C++, MFC) Guided to optimize original implementation for 200K IDs to meet storage scalability needs.Achieved constant UI performance under few milliseconds regardless of user operation.Proposed to introduce "dta-handler" architecture in ftp-server Approach helped to consolidate all media formats as one product build, and scalability.Team added one converter DLL per media container format for import and export.Software Engineering Manager,11/2005to08/2009Microsoft Corporation–Las Colinas,TX,Development and team management, Nexio editing applications: Led team of 8 from Naperville, and team of 8 (indirect report) from Beijing.Hired, mentored and built core editing team to size of 8, and collaborated with expanded team in Beijing.Established development process document for consistent procedures and peer code review guidelines.Team established crash dump analysis procedures to help troubleshoot hard to repeat issues.Released deliverables for Video Editing Suite 2.5 Proposed architecture and teamed up to develop server integration modules for video broadcast workflows.Principal Software Engineer,08/1997to10/2005Dell–Donalsonville,GA,Harris Corporation acquired Leitch) Architected, designed, and implemented fundamental DLL components for evolution of video editing product, and major projects include (C++, Win32, threads, GUI): Interactive playback architecture Media file reader and writer components, scalable decoder and encoder architectures.Video and audio rendering engines Hardware integration modules, critical part of business success in post-production space.Interactive picon and waveform drawing components 64-bit and Unicode migration of all modules with over 4 million lines of code.Software Engineer,08/1994to07/1997Torch Technologies, Inc.–Detroit,MI,DPS acquired Star Media; Leitch acquired DPS in 2000).Star Media, technology startup, created video editing software Velocity for post-production space, and developed projects include Project media management tools, Render Bank, and video effects.
EducationM.S:Computer Science,Expected intoIllinois Institute of Technology-Chicago,ILGPA:Computer ScienceB.E:Electronics and Communication Engineering,Expected intoNational Institute of Technology-Trichy,GPA:Electronics and Communication EngineeringProducts: http://www.imaginecommunications.com/products/playout/video-servers:,Expected into-,GPA:
SkillsAPI, Approach, ATL, audio, backup, broadcast, C++, CLI, com, CA, Hardware, concept, Content, clients, documentation, dynamic HTML5, editing, XML, FTP, functional, drawing, GUI, http, IDs, Innovation, explorer, IP, JavaScript, json, LAN, MB, C#, MFC, office, Win, Windows, 2000, migration, NAS, OOP, page, Proxy, rendering, SAN, Scrum, servers, specification, team management, threads, troubleshoot, Video, Video Editing, Visual C++, workflow, writer>>. The result is, Good Fit

Fit assessment: Good Fit