For the given job description <<Position: Senior Business Analyst (Production Support)Location: Remote  East CoastJob Type: Direct Hire
Job DescriptionThe Sr. Business Analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. The Sr. Business Analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support.
Core ResponsibilitiesEvaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.Lead ongoing reviews of business processes and develop optimization strategies.Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.Assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.Prepare effort estimation.Perform requirements analysis. Document and Communicate the results of the analysis.Translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Develop and utilize standard templates to accurately and concisely write requirements specifications.Create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.Provide leadership, training, coaching, and guidance to junior staff.Collaborate with ITS teams and business partners to evaluate and prioritize work.Triage and analyze incidents and problems. Provide clear analysis results including business impact.Assist test analyst(s) with testing duties as necessary.On-Call andor after-hours work required.Essential CompetenciesProfessionalismPersonal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients
Skill QualificationsRequired:Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentExceptional analytical and conceptual thinking skillsAbility to influence stakeholders and work closely with them to determine acceptable solutionsExcellent documentation skillsFundamental analytical and conceptual thinking skillsExperience creating detailed reports and giving presentationsExcellent planning, organizational, and time management skillsAbility to create systematic and consistent requirements specifications in both technical and user-friendly languageExceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredAbility to translate business requirements of packaged solutionsAbility to research and understand packaged solution upgrades both minor and major. Translates the technical upgrade documentation into business terms the end-user can understand to make decision on. Makes recommendation on these upgrades.Experience in in Agile, Waterfall, and Hybrid environmentsUnderstanding of application development and software development life cycle conceptsEffectively participates in teams and moves the team toward completion of goalsSystemsTechnical Knowledge:Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIsData analysis skills including ability to perform ad hoc SQL queriesCompetency in Microsoft applications including Word, Excel, PowerPoint Visio and Outlook
Education and Experience Qualifications Required:BS or BA with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystPreferred:Certification of Competency in Business Analysis (CCBA) andor Certified Business Analysis professions (CBAP) preferred>> the resume: <<SummaryProactive BI Developer/Data Analyst with Master’s in Computer Science and 7+ years of extensive IT experience in Design, Development and Delivering of Business Intelligence solutions in Financial, Utilities and Retail industries. Extensive experience working with Tableau Desktop, Tableau Server in various versions of Tableau in creating highly interactive Data Visualization Reports and Dashboards using complex functionalities. Database Design, PL Designing, Development, Integration, Implementation and maintenance of Business Intelligence and the related Database Platforms. Worked with ETL and ELT process to Extract, Transform and Load / Extract Transform and Load data into stage area and data warehouse. Deploy the reports and Scheduled Reports for the use of end users and customers on the server. Good interaction with clients, understanding Business Applications, Business Data Flow and Data Relations. Good understanding of technical trends, architectures and highly motivated to know more about latest technology, new software and products. Team player with good communication and interpersonal skills. Responsible for interacting with business partners to identify information needs and business requirements for reports. Ability to handle multiple tasks concurrently and meet the deadlines. Talented Analyst with background analyzing competitors, synthesizing business intelligence and evaluating trends to enhance business results. Forward-thinking and enterprising when meeting expected demands with real-time data and strategic recommendations. Natural leader with resourceful and systematic approach.
SkillsTableau Desktop, Server, Public, Online & Reader v 2020.x, 2019.x/2018.x, MS Excel, SSRSSnowflake DB, Cassandra, MEMsql, Oracle 11g/10g / 9i, MS SQL Server 2005 / 2000, MS Access, Postgres, Amazon S3SQL, Python , T-SQL, HTML, CSS, JavaMicrosoft Dynamics, Salesforce, MS Word, MS Excel, Outlook, FrontPage, PowerPoint.
ExperienceLead BI Developer/ Principal Data Analyst,01/2019-CurrentDanaher–Coralville,IA,Responsible for the data and Reporting ecosystem for all the Sales and Amazon Connect reports.Gather the report requirements from various stakeholders, cross functional departments, business users.Build, publish customized interactive reports and dashboards, report scheduling using Tableau desktop/server.Designed and built critical hierarchy rollup tables for RANKING the associates/territories based on the performance, quality, economics, customer relations, SLA, inventory and call metrics.Perform Data Quality checks, analysis on the source tables and developed metric tables as per the business definitions.Designed and owned Python framework that automates the addition of new metrics into the reports without manual efforts.Worked with a diverse team on decommissioning projects from Cassandra to Snowflake DB & MEMSQL warehouses.Developed persistent metric layers for the Tableau by coding the metrics in a way to process only the incremental records in the base table to improve the SQL performance and execution time drastically.Worked on internal frameworks to export data to Amazon S3 and create Symphony pipelines to flow data from Amazon S3 buckets to Snowflake (Extract, Load and Transform).Create metadata and lineage about the table developed, classify the sensitivity of data (NPI, API, PCI, etc.) as per the Data risk policies and document all the code, process for easy transition to the business teams.(Data Risk Management and Data Governance).Prepare and update documentations (Data Analysis, Data Mapping File, Business Requirement Description, Data Validation etc) to ensure all the procedures and knowledge are traceable in future cycles.Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.Environment: Tableau Desktop 2019.2/2018.3, Tableau server, Snowflake DB, Cassandra, MemSQL, Oracle 10g, AWS, Postgres, Excel files, Salesforce, MS Access.BI Consultant / Sr. Data Analyst,08/2017-01/2019Iqvia Holdings Inc–Fort Wayne,IN,Worked on gathering and converting data over to Tableau using SQL/SAS/Excel data over to Tableau reports and Dashboards.Created metrics, attributes, filters, reports, and dashboards created advanced chart types, visualizations and complex calculations to manipulate the data Creating New Schedule's and checking the task's daily on the server.Involved in creating ad-hoc analysis and reporting requests in a timely manner for Business Risk related to fraud, Approval's, Declines daily, monthly and yearly.Created organized, customized analysis and visualized projects and dashboards to present to executive leadership.Created Complicated Calculation Based LOD (Level of detail) feature.Designing and developing data warehouse and Amazon Redshift BI based solutions.Evaluated database performance issues and executed database optimization.Designing and developing, prototyping the various dashboards using TableauDesktop.Extensively involved in building the dashboards such as creating Extracts, refreshing extracts, Layout designing, worksheet Actions, functions, connectors (Live and Extract), Dashboard color coding, formatting and report operations (sorting, filtering (Quick Filters, Cascading filters, context Filters), ranking, Top-N Analysis, hierarchies).Worked with clients to better understand their reporting and dashboarding needs and present solutions using a structured Waterfall and Agile project methodology approach.Sr. Data Analyst,01/2016-07/2017Mantri Inc–City,STATE,Interpret data from primary and secondary sources using statistical techniques and provide ongoing reports.Compile and validate data, reinforce and maintain compliance with corporate standards.Develop and initiate more efficient data collection procedures.Build, publish customized interactive reports and dashboards, report scheduling using Tableau desktop/server.Mastered the ability to design and deploy rich Graphic visualizations with Drill Down and Drop down menu option and Parameterized using Tableau.Data Analyst,03/2013-07/2014Rise Technologies–City,STATE,Used SAS Data Integration Studio to develop various job processes for extracting, cleansing, transforming, integrating, and loading data into Data marts and Data warehouse database.Creation/Modification of Data Sets on the Remote Server using SAS/BASE and Macros.Prepared graphs using the modified data for business analysis.Coordinating the production of monthly, quarterly, and annual performance reports for senior management.Extensively used SAS/ Macro facility to provide reusable programs that can be conveniently used to update reports and to run weekly and monthly reports(Shell scriptings).Prepared documentation for end users.Trained Power users and Business users on building their skills to assist in the development and testing of new reports.
Education and TrainingMaster’s:Computer Science,Expected in12/2015--,GPA:Status-GPA: 3.6Bachelor of Technology:Electronics and Communication Engineering,Expected in05/2013--,GPA:Status-GPA: 3.3>>. The result is, No Fit

Fit assessment: No Fit