For the given job description <<Our client is looking for experienced professional with a strong background in healthcare, including Pharmacy Benefit Manager (PBM) expertise. Proficient in SQL for data management and analysis. Skilled in working with messaging and event-based systems, facilitating seamless communication. Knowledgeable in optimizing prescription drug programs and navigating the complexities of healthcare dynamics for enhanced patient outcomes.
QualificationsBachelor's degree or equivalent experience10+ years of progressive experience in requirements gathering and management using both Waterfall and Agile SDLC methodologies.Extensive Healthcare experience is mandatoryPBM (Pharmacy Benefit Management) experience is mandatory Process development and implementation experience.Proficient in using SQL, Visio and Office Suite, including Word, Excel, and PowerPoint.Experience working with messaging or event-based systems
ResponsibilitiesAssists andor leads in requirements management practices and principles.Participates andor provides product ownership.Creates business requirement documents, user stories, use cases, and supporting diagrams including sequence diagrams as needed.Contributes to the planning process with the Scrum Master andor project manager to plan activities including requirements gatheringrefinement, design reviews, SOPwork instruction development, training, and go-live.>> the resume: <<SummaryDesktop and Server Support/ Application Server Technician Offer my Windows Server 2012/2008 R2/2003, Windows XP/7/8, Mac OS X, Linux Application Server, Microsoft Office 2010 and Office Mac 2011, Active Directory and Network LAN/WAN (switches and routers) experience. Desktop and server hardware and software technical support experience. Strong analytical, troubleshooting, communication and customer service skills. 
Skilled Windows System Administrator offering 10 years of experience building and maintaining multi-platform technology services with a solid understanding of current Windows, Mac and UNIX application systems.
HighlightsSystems:	Windows XP/7/8 Desktop	Max OS X (10.8, 10.9, 10.10)	iO7/8 (mobile and tablet)Windows 2003/2008 Server	Android (mobile)		Red Hat Enterprise LinuxUnix (web applications)	LAN/WANMobile Phone:	iPhone/iPad (Apple)	Blackberry		AndroidApplications:	Microsoft Office 2007/2010	Office Mac (2010)		Final Cut 7 and 10Microsoft Office 365	Pages (OS X)		Numbers (OS X)Adobe Creative Suite (cloud)	Adobe Acrobat X/XI	Adobe Lighthouse 4/5Parallels	WebExUtilities:	Symantec Antivirus	Voltage Email Encryption	Barracuda Backup CloudPGP Desktop/Server	Symantec GhostServer Applications:	Active Directory	PowerShell Scripting	WINS	DFSDHCP	File/Print Services	LDAP	Group Policy (GP)Exchange 2010	NTFS security		Hyper-V	DNS
ExperienceData Support Services Engineer,07/2013-09/2013Montefiore Medical Center (formally SVTN-CMHC), Health Care Services–City,STATE,Managed the day-to-day IT operations for the Montefiore Medical Center.Assisted in the migration of technology services from Yeshiva University's servers to Montefiore's servers including computers, user logins, data files, printer settings, software applications and email archives.Provided QA testing in the migration of the center's Electronic Health Record (Mindlinc) and Billing (IMA) system.Trained all staff in the use of Montefiore's technical services including clerical registration, billing, electronic health record, and email/printing/data file usage.Technical System Support Engineer,07/2003-07/2013Yeshiva University, Health Care Services Soundview Throgs Neck Community Health Center SVTN-CMHC–City,STATE,Desktops, Mobile Phones, Printers and Application Servers) Provided all levels of end-user desktop, server, mobile phone/tablet and printer technical support for 2 healthcare center locations in the Bronx.Backend technical support for all server and network services.Responsible for managing 15 application servers including 4 domain controllers.Deployed and maintained a Windows 2008R2 and 2003 Active Directory environment.Managed all aspects of server and application security (using Active Directory, LDAP and Linux).Planned and implemented the physical deployment and migration of Windows 7 desktops from Windows XP.Consulted daily with the executive, clinical and administrative staff concerning the overall quality and possible improvement of technology systems for the medical center.Trained all staff in the use of SVTN/Yeshiva University's technical services, including clerical registration, billing, electronic health record, and email/printing/data file usage.Provided QA support and testing of our internal and external billing system (IMA).Work closely with outside vendors to design and maintain the EHR, Billing and Backup applications.Implemented and maintained the center's data backup system (using Barracuda Cloud Backup).Identified, designed, and implemented the requirements for the center's disaster recovery system.Responsible for managing and maintaining the center's audio/video conference room system.
EducationGraduate Certificate:Digital Media and Project Management,Expected in-The New School-New York,NYGPA:Status-BBA:Computer Information Systems,Expected in-Baruch College, City University of New York-New York,NYGPA:Status-
SkillsActive Directory, administrative, Adobe, Adobe Acrobat, Antivirus, Apple, audio, Backup, Billing, billing system, clerical, Encryption, Desktops, DHCP, disaster recovery, DNS, Email, Ghost, LAN, LDAP, Linux, Mac, managing, Max, Exchange, Microsoft Office, Office, Windows 7, Windows, Windows XP, migration, Enterprise, network, OS, printer, Printers, quality, QA, Red Hat, Servers, Scripting, Symantec, technical support, Phones, Phone, Unix, Utilities, video, WAN, web applications>>. The result is, 

Fit assessment: Potential Fit