For the given job description <<JOB TITLE: Business Analyst

Does using data science to solve business problems sound intriguing? Enjoy working collaboratively with diverse teams? Analytical, strategic and tech savvy? Then working within our Credit Services Team at Spectrum may be a great fit for you.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Credit Services Team uses advanced analytics and data science to develop credit solutions for our mobile and cable customers. Our customer-centric approach to finding solutions helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Business Analyst in the Credit Services department, youll analyze business operations and recommend solutions to align individual business functions with organizational goals. Youll use your understanding of an organizations structure, policies, and operations to improve general business processes and planning.

What Our Business Analysts Enjoy Most

Compiling, analyzing, interpreting, and presenting data related to current and future operationCreating reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changesDeveloping project estimates by identifying phases and elements, personnel requirements, and costsAnalyzing external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to managementRecommending use of new technology or existing technology alternatives to solve problems or make improvements

In this role youll work individually and within a team in a dynamic office environment. Youll excel if you can collaborate cross-functionally, adapt to change, and handle multiple projects and priorities simultaneously. Youll develop skills that are transferable to other areas of Spectrum for a meaningful, long-term career.

Required Qualifications

WHAT YOULL BRING TO SPECTRUM

Experience: Business analysis or related experience: 2 years or moreEducation: Bachelors degree in business or related fieldTechnical skills: Comprehensive knowledge of software applications such as Word, Excel, PowerPoint, etc.Abilities: Quickly identify business problems & opportunities; prioritize & organize effectively; analyze & interpret data, communicate clearly both orally and in writing

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed Total Rewards: See all the ways we invest in youat work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!

BGN332 2023-18334 2023

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, youre joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disabilityvets. Learn about our inclusive culture.>> the resume: <<ProfileAbility to prioritize and multi-task in any environment.
Ability to learn quickly.
Ability to work independently with minimal supervision or with others on any managerial level.
Experience with Microsoft applications.
SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions
SkillsATM, broadband, C, cables, Cisco routers, Citrix, dispatching, Ethernet, Flash, FRAME RELAY, GSM, HP OpenView, Inventory, IP, ISIS, office, 2000, word, MSN, network, networks, quality, Siemens, switches, T1, troubleshooting, UMTS, upgrades, VPN
Professional Experience04/2011to05/2013Network Engineer/DesignerIntuitive Surgical|Pensacola,FL,Created T1 and T3 segments and paths for UMTS designs; created Granite Work Orders.Performed cleanup for MSPP Bypass by removing cross connects from the 1678 DACS and deleting VLANs from the ES64 card.Issued CIQ's for the disconnection of Ericsson and Lucent T1's and Lucent T3's for AT&T network upgrades to Ethernet; provides specific information for T1's such as the RNCs, Node Bs, MSNs, and OC3 info and specific information for T3's such as the VCs, MSNs, SIAD and OAM info, by accessing the MSN.Verified the cross connect information on CIQs matched the information in NetAnalyst; made corrections accordingly.Tracked all T1 and T3 CIQ rejections to verify sites were resubmitted in a timely manner; created daily T1 rejection report; updated and submitted a weekly T3 tracker with statuses on all sites.Created and submitted work orders for T1 disconnections using IWOS.Submitted and closed trouble tickets for T1 disconnections using CTS.Deleted T1 paths and segments, in Granite, for the purpose of system clean up and archiving.Updated MRIM with site names, pertinent dates and statuses.Prepared circuits for re-homes by verifying and/or inputting new DACS cross connects; verified ports were in service and provisioned; monitored new DACS cross connect, at cut point, for traffic.Loaded ET-MFX cards and NTE equipment; loaded IP addresses and other information into SIADs; built cables, segments, Ethernet paths (Node B to SIAD), 1GIGE paths (SIAD to IPAG), and child and parent paths (IPAG to RNC) for Ethernet designs.Used various systems such as NetAnalyst, Granite, WebXng, AOTS, IWOS, UTrack, Trifecta, CTS, Putty, MRIM, ESNAP, E-PADD, ECRM, Citrix, and Go Global.10/2010to04/2011Service Operations TechnicianThe Kraft Heinz Company|New Ulm,MN,Provided 24x7 first line support by initiating corrective actions to resolve problems with customer products and equipment.Responsible for opening, tracking, updating and escalating trouble tickets to ensure timely restoration of services, as well as keeping the customer informed.Responsible for proactively monitoring customer networks and equipment to respond accurately and quickly to alarms.Responsible for troubleshooting the customers equipment on T1/E1, T3/E3, OC3, OC12, OC48, OC192, FastEthernet and GigE circuits on the various platforms of MPLS, ATM, FRAME RELAY, DIA and VPN.Responsible for logging into Cisco routers to verify status, identifying problems and assisting customers with trouble isolation by performing loop test, ping test and performing trace routes.Use various systems such as HP OpenView, Smarts, Expedio, ISIS, Chameleon, Circuit Id Finder, Didgeridoo, Freya, MPLS Diagnostic Tool, Flash GBS, Appeal.07/2010to10/2010Network Control EngineerTEKsystems/AT&T|City,STATE,Assisted customers/vendors in the maintenance of broadband services in a 24x7 environment.Received customer trouble reports, analyzed, isolated troubles and directed the restoration of service by tracking, updating and escalating trouble tickets.Tested and assisted customers with troubleshooting their equipment on T1, T3, OC3, OC12, OC48, OC192, GigE, and MetroE circuits.Worked in various pieces of equipment such as Tellabs 5500, 5320, 532L, Alcatel 1630, 1631, 1671, 1677 with TL1 command knowledge.Experience with Ericsson UMTS/GSM, Lucent UMTS, Nokia GSM and Siemens GSM.Used various systems such as Remedy, Site Locator, NetAnalyst, Granite Inventory, WebXng, Greta, EBTA, VTAG, CEMR, BERT.02/2001to10/2009Electronic TechnicianATT|City,STATE,Assisted in the installation, testing and adjusting of equipment and facilities used in providing high quality broadband switching networks and special services.Installed T1, T3, OC3, OC12, OC48, OC192, DSO - DS3 and MetroE circuits; tested with field techs, central office techs and customers when necessary.Reviewed and analyzed word documents in performing network operations.Made routine design changes to circuit paths when needed to ensure installation of high quality broadband services.Worked in various pieces of equipment such as MUXES (DDM2000, DMX, FLM150, FT2000, Fujitsu), DACS' (Alcatels, Tellabs, DACS4, DX1, DAC2), and switches (5E, DMS).Systems used include WFA-C/DI/DO, GRETA, REACT, INTAS, NMA, BOCRIS, DBSCID, TIRKS, TEMS, ACTS, EXACT, MSOC, SARTS.Routinely completed DACS and MUX mapping and placed DACS and MUX loops for continuity verification and to isolate and resolve continuity problems.Managed, coordinated and performed facility grooms-DACS cuts and office assisted; followed up   with, resolved and completed failed facility grooms.Coordinated the dispatching of field techs to various locations for installation and troubleshooting.
Education and TrainingExpected in7 1997totoBachelor of Science|Marshall University,Huntington,WVGPA:>>. The result is, 

Fit assessment: No Fit