Job description:
net2source inc. is an award-winning total workforce solutions company recognized by staffing industry analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the us and global operations in 32 countries. role: basel business analystlocation: washington, d.c.work mode: hybridhire type: 6+ month contract (extendable) jd: role specific experience: 6+ years of relevant technical and business work experience the candidates who have worked on basel related projects in credit risks or at least are aware of credit risk. banking & financial domain experience, along with knowledge of risk management, familiarity with concepts of finance and accounting proficiency in ms excel experience in defining and implementing technology solutions for a major financial institution extensive experience as a business analyst for a large financial institution extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support extensive experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies solution-oriented, detailed-focused, showing strong analytical and organization skills familiarity with relational databases rdms experience with writing simple sql statements (mostly select with aim to analyze datasets)

Resume:
<<professional summarydedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. skill highlightsstrong organizational skills active listening skills energetic work attitudeopening/closing procedurecustomer service expertorganizational skills microsoft office suiteactive listening skills courteous demeanortime managementmulti-task management work experience 03/2012tocurrenthardware , plumbing , and electrical associateconcentra ,cross-trained and provided back-up for other sales associates when needed.meet incoming customers and provided immediate assistance.retrieved alternate items and sizes on request.listened to customer needs and preferences to provide accurate advice.trained all new sales employees on effective techniques.increased purchase totals by recommending additional items.worked flexible schedule to accommodate changing customer levels.solicited referrals from satisfied clients.answered incoming telephone calls with professional and knowledgeable responses.provided expert product and service information.maintained up-to-date knowledge of customer buying habits. 06/2003to 06/2015cash application representativeroberts home medical city,state,general knowledge of medical billing and collection practices with superior understanding of culture and value.extensive understanding of the health insurance portability and accountability act (hippa).works effectively with customers and insurance representatives to process key transactions.reconcile batches for payment electronically posted and also post adjustments daily.analyzes areas of concern, cash posting issues and backlogs.i have more than10 years of experience in sales,knowledge of medical billing, customer relations, creating and posting batches, and product line.eliminated outdated records by sending the records to be scanned. 05/1997to 08/2003customer service fill room operatorroberts oxygen company city,state,provided safe,efficient, and correct filling of all cylinder and cryogenic vessels.filled medical and commercial grade gas in accordance with fda guidelines, performed pre-fill inspections on all cylinders before filling.used forklift, power jack, and handcarts to transport full cryogenic cylinders to full tank area.operated all cylinder and cryogenic vessel filling equipment applicable to gas product produced.as a inside sales/customer service representative i processed daily sales transactions,reconciled end of day,end of month cash receipts also created and maintained sales reports.implemented a consultative selling approach on all inbound calls.responded to all customer inquiries in a timely manner. education and trainingexpected intotohigh school diploma general studiesduval high school,lanham,mdgpa:general studiesexpected intoto general studiespgcc,largo,mdgpa:security management skills accounts payable, ,cash receipts, strong communication skills, customer relations, customer service, finance, general ledger accounting, inside sales, insurance, medical billing, microsoft office, problem solving, product and service information, sales reports, self-starter, spreadsheet, time management.