Job description:
position: senior business analyst (production support)location: remote east coastjob type: direct hire job descriptionthe sr. business analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. this includes understanding, documenting, and evaluating business processes through interviewing stakeholders. the sr. business analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. the sr. business analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. core responsibilitiesevaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.lead ongoing reviews of business processes and develop optimization strategies.conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.prepare effort estimation.perform requirements analysis. document and communicate the results of the analysis.translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.develop and utilize standard templates to accurately and concisely write requirements specifications.create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.provide leadership, training, coaching, and guidance to junior staff.collaborate with its teams and business partners to evaluate and prioritize work.triage and analyze incidents and problems. provide clear analysis results including business impact.assist test analyst(s) with testing duties as necessary.on-call andor after-hours work required.essential competenciesprofessionalismpersonal accountability, collaboration and teamwork, communication, flexible and adapts to change, service to customers and clients skill qualificationsrequired:proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentexceptional analytical and conceptual thinking skillsability to influence stakeholders and work closely with them to determine acceptable solutionsexcellent documentation skillsfundamental analytical and conceptual thinking skillsexperience creating detailed reports and giving presentationsexcellent planning, organizational, and time management skillsability to create systematic and consistent requirements specifications in both technical and user-friendly languageexceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredability to translate business requirements of packaged solutionsability to research and understand packaged solution upgrades both minor and major. translates the technical upgrade documentation into business terms the end-user can understand to make decision on. makes recommendation on these upgrades.experience in in agile, waterfall, and hybrid environmentsunderstanding of application development and software development life cycle conceptseffectively participates in teams and moves the team toward completion of goalssystemstechnical knowledge:basic technical understanding of the digital platform, cloud applications, web services, server-side components and apisdata analysis skills including ability to perform ad hoc sql queriescompetency in microsoft applications including word, excel, powerpoint visio and outlook education and experience qualifications required:bs or ba with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystpreferred:certification of competency in business analysis (ccba) andor certified business analysis professions (cbap) preferred

Resume:
<<summaryresults-producing and driven business intelligence professional with 7+ years of experience managing areas such as data mining, database management and report development. meticulous and hardworking with a disciplined and methodical approach. in depth knowledge of reporting, analytical, data warehousing and business intelligence technologies with expertise in sql server and python development, msbi stack (tsql, ssis, ssas, ssrs), azure, power bi, excel, erp and crm systems like microsoft dynamics 365 and salesforce, for building, deploying and managing business applications. exceptional skills in project management, problem-solving and verbal and written communication, looking to build winning environments that consistently add value, deliver measurable results, and enhance organizational viability and growth. skills excellent data modeling skills, data visualization, cube development and data warehousing.experience working with sql servers and other databases.strong experience with power bi tools including power bi desktop, power bi service, report server, power automate, power bi, mobile appsstrong programming skills, relational database skills with expertise in advanced sql and sql oracle db, mysql, dax, m language, c, python.strong analytical abilities, effective written and verbal communication skills and proven customer service / end client support skills.experience working with microsoft bi stack like sql server integration services (ssis), ssrs, ssas, azure cloud services, power pivot/query, excel, and some aws.proficient in analyzing etl operations and developing new systems that are advantageous.excellent oral and written communication, analytical, problem-solving, interpersonal, collaborative skills.strong time management and organizational skills. flexibility and good multitasking ability. strong work ethic and attention to detailfamiliar with both agile (scrum) and waterfall methodologies. experience business intelligence developer and data analyst, 11/2021-currentari network services– ,designed, reviewed, and created primary objects (views, indexes, etc.) based on logical design models, user requirements and physical constraints.built company reports from scratch per requests from various departments like finance, operations, sales. transformed data into user-friendly visualizations to give business users complete view of their business using power bi.developed various interactive and solution driven views and dashboards by building different chart types includingpie charts, bar charts, tree maps, circle views, line charts, area charts, scatter plots, tables and matrices, etc. and other imported custom visuals in power bi.pulled data from various sources (on premise and cloud) such as sql server, excel, azure, aws into power bi using various connection modes like import, direct query and live connection.in charge of user/business requirement gathering and analyzing.involved in installation ofpower bi report server. created, managed and administered groups, content packs, workspaces and more.used power query for data cleaning and transformations like merging and appending queries, removing and splitting columns, removing duplicated rows, pivoting and un-pivoting, replacing value, adding other calculated columns.created severaluser rolesandgroupsfor end - user and provided them with some security likerow level securityand sensitivity .used filters (visual, page and report level), bookmarks, buttons and other functionalities to create reports utilizing power bi,ssrs, excel, etc.and deployed them onsharepoint server, company workspace, appsas per business requirements.designed different types of kpi's like percentage growth year-over-year, mom, wow, ytd, different fields using dax measures, and compared over time. also designed aggregations and pre-calculations in power query and ssas.createdtabular modelreports to slice and dice huge volumes of data.supported business users and resolved issues after go-live including refreshes, access issues, gateway connections, security in production.power bi developer, 03/2018- 11/2021first international bank & trust– ,imported data from sql server db, azure sql db to power bi to generate reports.created dax queries to generate computed columns in power bi.generated computed tables in power bi by using dax.involved in creating new stored procedures and optimizing existing queries and stored procedures.used power bi, power pivot to develop data analysis prototype, and used power view and power map to visualize report.added security to reports and dashboards by implementing row level security and sensitivity both in power bi desktop and power bi service.published power bi reports in the required originations and made power bi dashboards available in web clients and mobile apps.explored data in a variety of ways and across multiple visualizations using power bi.installed, configured and used power gateways (enterprise and personal) to set up refreshes for on premise data so as to keep dashboards and reports up to date.provided end-customer service support to clients.data warehouse / etl developer, 02/2015- 03/2018colaberry–city,state,designed, implemented, and maintained databases, entity relationship diagrams, data modeling, tables, stored procedures, ctes, functions and triggers, constraints, indexes, schemas, views, defaults and complex sql statements.created complex ssis packages using various transformations and tasks like sequence containers, script, for loop and for each loop container, execute sql, execute package, send mail, file system, conditional split, data conversion, derived column, look up, merge join, row count, sort, union all, flat file source and destination, ole db source and destination, excel source and destination.performed error handling and data validation on complex packages during the etl process. troubleshoot ssis, ssrs and sql errors and performance issues and addressed them as required.involved in creating jobs, sql mail agent, alerts and scheduled dts/ssis packages.enhanced performance using optimization techniques-normalization, indexing and transaction isolation levels, monitoring logs to ensure the completeness of batch processes and scripts.participated in coding, unit testing and implementation stages of database design.wrote stored procedures to populate various dimensional and fact tables for the data warehouse.designed olap cubes with star schema and multiple partitions using ssas. education and trainingassociate of arts:,expected in-grand rapids community college-grand rapids,migpa:status-.