Job description:
hi, reply requested for below job opportunity.i kindly request you to connect with me on linkedin for further expedient communication via chat. : https: remote - servicenow business analyst servicenow ba perspective, here are some of the requirements:years of experience: 5-7 as a business analyst. scrum master experience is plus.servicenow certifications preferred csa & safe scrum master.cloud knowledge & experience helpful (aws, aws certifications, azure)enterprise infrastructure experience desired education and experience: a bachelor's degree in a relevant field such as computer science, information technology, business administration, etc. previous experience as a business analyst, especially in the it service management domain. servicenow knowledge: demonstrated knowledge and experience with servicenow platform functionality, modules, and applications. familiarity with itsm processes, incident management, change management, problem management, and service catalog is often required analytical skills: strong analytical and problem-solving skills to identify business needs, analyse requirements, and translate them into practical servicenow configurations. communication and collaboration: excellent communication skills to work closely with stakeholders, gather requirements, and manage expectations. a business analyst must be able to articulate technical concepts to non-technical team members and vice versa. process mapping and design: experience in process mapping, workflow design, and process improvement initiatives to optimize and align business processes with servicenow capabilities. requirement gathering: proficiency in gathering business requirements, functional specifications, and user stories. documentation: strong documentation skills to create detailed functional and technical specifications, business process documentation, and use cases. configuration and customization: knowledge of servicenow configuration and customization options, including business rules, client scripts, ui policies, and other customization techniques. change management: understanding of change management principles and best practices, as changes to servicenow configurations can impact business operations.

Resume:
<<profileseeking a challenging position in your company where my career skills and abilities can be demonstrated and developed. professional training advantage course (baker sls soft ware) at baker hughes dubai training center. equipment course (baker hughes gas system) at baker hughes dubai training center. advanced mud logging course, rig components and hydraulics calculations at baker hughes egypt. basic & advanced mud logging at ecs (mud logging co) egypt.advanced level in well setting geology, mud logging, drilling and geological operations, formation evaluation while drilling, pore pressure analysis and management skills. professional experience personnel supervisor, pressure engineer, senior data engineer, 01/2015- 06/2016bakerhughes–city, baker hughes kuwait, with client koc, land rigs for one and half year as personnel supervisor, pressure engineer, senior data engineer.data engineer, well site geologist, 08/2011-2015baker hughes–city,state,data engineer, well site geologist at baker hughes ksa, with client (kjo) off shore rigs, khafji field for three and half years.data engineer, senior mud logger,-baker hughes–city,state, data engineer, senior mud logger at baker hughes qatar, off shore rigs for 6 months.mud logger, 08/2007- 07/2011ecs–city,state, mud logger at ecs (mud logging co) egypt for four years. education and trainingb .s c:geology department,expected in2007-faculty of science-nasr city,cairogpa:status- -azhar university (may2007) with general very good grade. skills excellent communication skills with strong analytical skills, accurate, sociable, honest, tolerant, and hate to waste time, interested in customer service. ability to work individually or in active team member, leader ship ability. ability to work under pressure, outside normal working hours and deliver results against deadlines. ability to learn any thing new in short time, be the best in my field.