Job description:
business analyst location: remote.duration: 12 + months.moi: skype about the rolethe business analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the state of connecticut. the business analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant productproject documentation, and perform solution testing consistent with the goals and objectives of the connecticut digital service. experiences required for this role requirements analysis at least 5 years of experience and use cases with the following: evaluating business processes and user needs anticipating requirements, uncovering areas for improvement, and developing and implementing solutions effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management prioritizing requirements based on product roadmap, business needs, and technical feasibility ability to navigate complex stakeholder relationships, competing resources, and prioritiesrequirements documentation at least 3 years of experience and use cases with the following: conducting meetings and presentations to share ideas and findings documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria gathering, documenting, and reporting critical information from meetings with various stakeholdersuser acceptance testing at least 2 years of experience and use cases with the following: ensuring solutions meet business needs and requirements performing user acceptance testing classifying and documenting defects digital platforms, tools and discipline at least 2 years of experience and use cases with the following: working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration establishing continuous improvementdelivery pipeline to continually improve products post-launch based on customer research and feedback using of productivity, communication and analysis tools to manage iterative delivery, such as jiraconfluence, google analytics, git repository, microsoft teams, microsoft office (word, powerpoint, excel) staying up to date on the latest process and it advancements to automate and modernize systemsknowledge, skills, and abilitybusiness analysis exceptional analytical and conceptual thinking skills the ability to influence and determine acceptable solutions with stakeholders advanced technical and documentation skills fundamental analytical and conceptual thinking skills reporting and presenting a track record of following through on commitments excellent planning, organizational, and time management skills a history of leading and supporting successful projectsperformance in complex situations communication and collaboration with state-wide partners clearing challenges for team member judgement fitting to the ever-changing environment ability to juggle multiple project workstreams service design team building supporting teammates skills and behaviors development and delivery a balance between strong domain expertise and flexibility judgement in dealing effectively and diplomatically with all levels of government staff

Resume:
<<summarya results driven, detail-oriented data professional with a variety of roles in business and technology. experience includes data quality & governance across different dimensions within data driven environments. resourceful, self-starter with a proven track record of effectively working with cross-functional teams to develop and implement data strategies. education expected in2018totobachelor of arts computer sciencequeens college of the city university of new york,flushing,nygpa:expected in2009totohigh school diploma martin van buren high school,queens village,nygpa: experience 09/2021tocurrentdata quality analystillumina il,state,drive adoption of collibra to provide users with a tool to foster data democratization. this includes an organizationally accepted business glossary, data catalogue, data dictionary, the ability to explore data lineage for tableau-based dashboards, and a single source of truth.perform user acceptance & regression tests on google cloud platform's bigquery data using sql scripts (i.e. test functionality, performance and solution of new product requests to maintain strong development standards and high stakeholder satisfaction).gain a deep understanding of peacock's data pipeline to comprehend the data flow and identify transformations from source to target.perform in-depth exploration of causes, trends, opportunities, and actions required to improve data quality of key metrics, kpis, and additional data centric dashboards.provide ad hoc analysis to support data team, business units, and key stakeholders for complex data quality questions.partner with stakeholders and implementation specialist during the data onboarding phase on various projects, providing analysis and sharing best practices.evaluate large datasets using bigquery to determine quality and accuracy; proactively identifying, addressing and resolving reconcilable discrepancies through daily/weekly/quarterly data analysisimprove data quality across products and projects by collaborating and working closely with engineering, management, product, business teams and other required team, contributing directly to development by participating in feedback sessions.define and operationalize processes to continuously monitor and quality check data completeness and accuracy.develop a complete inventory of data clean up reports, defining the cadence for producing them and addressing uncovered issues. 07/2019to 09/2021enterprise data steward associateonemain (formerly springleaf & onemain financials). ,acted as a liaison between non-technical & technical stakeholders within cross-functional teams to gather business requirements for data solutions.managed a monthly data quality process that helped identify data quality anomalies.analyzed, queried and manipulated data using sql to define business rules and best practices. this included writing data quality rules to add into sql server management studio (ssms) and execute as part of our data quality monthly process.compiled and presented monthly/quarterly reports to management to showcase number of identified data anomalies and remediation progress.performed manual and automated tests on applications and submitted reports.developed process improvements to enhance overall data quality.collaborated closely with business process owners and data/technology stewards to promote team-oriented approach in data quality remediation.participated in technical trainings and workshops to improve skills set and boost overall knowledge.analyzed issues and recommended corrective actions to improve final results.outlined remediation plans to standardize results to meet compliance regulations.executed test scripts using sql to compare specifications and comply with stakeholder requirements.researched and established root cause to data issues. 09/2018to 07/2019database/data entry specialistwinholt equipment group city,state,assisted with the implementation of a new database system running on sql server called epicorcollaborated with it and engineering department in order to integrate key information including but not limited to manufactured items, parts and materials from prior database system, known as as-400, into epicormaintained data integrity by normalizing tables to avoid redundant and duplicate dataimproved reliability of supply chain software, systems, database and order processingassessed department needs and goals through communication and system evaluations to modify existing databases for personalized customization 11/2017to 09/2018administrative assistantachieve beyond city,state,maintained database by updating child files with their c.l.a.i.m.s. softwareverified that information in the computer system was up-to-date and accuratecreated pivot tables in excel to view statistical information for unpaid servicescreated monthly reports using reportvieweridentified and resolved system and account issuesorganized files, developed spreadsheets, faxed reports and scanned documents.