Job description:
position: senior business analyst (production support)location: remote east coastjob type: direct hire job descriptionthe sr. business analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. this includes understanding, documenting, and evaluating business processes through interviewing stakeholders. the sr. business analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. the sr. business analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. core responsibilitiesevaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.lead ongoing reviews of business processes and develop optimization strategies.conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.prepare effort estimation.perform requirements analysis. document and communicate the results of the analysis.translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.develop and utilize standard templates to accurately and concisely write requirements specifications.create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.provide leadership, training, coaching, and guidance to junior staff.collaborate with its teams and business partners to evaluate and prioritize work.triage and analyze incidents and problems. provide clear analysis results including business impact.assist test analyst(s) with testing duties as necessary.on-call andor after-hours work required.essential competenciesprofessionalismpersonal accountability, collaboration and teamwork, communication, flexible and adapts to change, service to customers and clients skill qualificationsrequired:proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentexceptional analytical and conceptual thinking skillsability to influence stakeholders and work closely with them to determine acceptable solutionsexcellent documentation skillsfundamental analytical and conceptual thinking skillsexperience creating detailed reports and giving presentationsexcellent planning, organizational, and time management skillsability to create systematic and consistent requirements specifications in both technical and user-friendly languageexceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredability to translate business requirements of packaged solutionsability to research and understand packaged solution upgrades both minor and major. translates the technical upgrade documentation into business terms the end-user can understand to make decision on. makes recommendation on these upgrades.experience in in agile, waterfall, and hybrid environmentsunderstanding of application development and software development life cycle conceptseffectively participates in teams and moves the team toward completion of goalssystemstechnical knowledge:basic technical understanding of the digital platform, cloud applications, web services, server-side components and apisdata analysis skills including ability to perform ad hoc sql queriescompetency in microsoft applications including word, excel, powerpoint visio and outlook education and experience qualifications required:bs or ba with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystpreferred:certification of competency in business analysis (ccba) andor certified business analysis professions (cbap) preferred

Resume:
<<summaryto be a representative of mechanical, manufacturing or quality engineering. i have improved the manufacturing quality systems through root cause and continuous improvements in the areas of pcb, wire harness, semiconductor, road maintenance and military mechanical processes. i worked in areas from development to high volume manufacturing in areas such as failure analysis, yields, customer support, product delivery, heavy equipment, leadership and community involvement. i am currently working toward my asc qsc certification. highlightsvoyager, eats, crystal ball, acad, speed, data view, kea vt, jmp statistical sw, documentum, exceed, allegro, c programming, basic, ux highway construction, road maintenance and community subdivision street preservation experience 01/2015to 03/2016quality assurance engineeramazon lab126 ,missile systems - rdf excalibur, javelin, major subs (amraam, aim-9x, -6) & co-pro.lead, implement, and improve process and products through the root cause and corrective actions system.ensure audit readiness for corporate, rms, and local process product audits.confirm product meets class 3 standards regarding ipc-a-610e-2010 and ipc j-std-001e-2010.comply with international standards iso 9001 and sae as9100.participate in statistical process control on quality, test, and wire pull.generate certificate of conformances regarding products.complete first article inspections on product to ensure product meets drawings and material requirements.participate in peer reviews on work instruction changes.take part in disposition of discrepant material for use on product lines.work daily issues and communicate with program leadership, counterparts, technicians, etc.ipc-a-610 acceptability of electronic assemblies "certified ipc specialist".completed requirements for "raytheon six sigma specialist qualification".pcb, cable and harness, and mechanical manufacturing assemblies.2015 certified ipc specialist for end product acceptance criteria for consumer and high reliability printed wiring assemblies' standards, ipc-a-610 acceptability of electronic assemblies.raytheon six sigma specialist qualification. 01/2014to 08/2014senior manufacturing engineerabbott laboratories ,lead engineers in process improvements; work with manufacturing/quality to improve processes.improve product/supplier selection.supervise technician's to uphold iso production equipment standards, availability and build specialized tooling.provide quality products and services to the railroad industry worldwide.iso-certified monitoring, quality implementation and specifications.ipc class 2 and class 3 pcbs, surface mount technology and through-hole product lines.work with equipment and tooling vendors on production equipment selection.establish assembly processes to maximize efficiency for low to high complexity assemblies that integrate pcb assembly with final assembly requirements.also provide quick-turn prototype assemblies.prepare and recommend layouts in production for facility/building maintenance, equipment maintenance, efficiency, quality and cost reduction. 12/2010to 07/2013mechanical engineerlockheed martin ,information technology factory automation - automated material handling systems.experience with operational use of amhs in a silicon manufacturing factory for integrated transport, delivery and storage using automated scheduling and dispatch for two different equipment platforms.management of projects, suppliers, piece parts, rail infrastructure, and maintenance schedules.product rail delivery and storage for factory.equipment transport installs, inspection, qualification, projection and metrics.construction collaboration, final decisions, problem solving, 5w's, 7-step method, along with crisis management and recovery.ensure to delivering the right wafer to the right tool in a timely and efficient manner.prepare and recommend layouts in production for efficiency, quality and cost reduction.facility maintenance interaction. 12/2005to 12/2010customer/product quality engineerintel corporation city,state,embedded communications group /digital home group / enterprise platforms services division - divisional.main interface between customers and intel on resolving customer's issues quickly.lead communication with end customers which directly influence the critical success indicators for customer response and closure related to product quality & reliability and manufacturing standards.manage collaboration across worldwide geo teams to share information and coordinate on status worldwide.reports cover the microprocessors, chipsets, and board system products.support includes product health summaries, problem identification, problem correlation, electrical evaluations, and failure signature analysis.works with the division quality & reliability or high volume manufacturing factory on completing root cause failure analysis.provide technical expertise on production build and manufacturing release. 12/1999to 12/2005electrical/thermal line yield analysis engineerintel corporation city,state,provide automated test, parametric test, and quality & reliability investigation support.deliver baseline support for test vehicle data interpretation, communication of results, management of team resources, manufacturing fol (initial silicon packaging) & eol (test & final assembly) modules engagement, task force participation, coordinating product support transfers, new product introductions, feedback to design, suppliers, test, & manufacturing on test vehicle yield issues, and meeting timeline deliverables.drive product support by establishing & documenting bkm's& flows for failure resolution.plan, schedule, manage & work priorities to meet technology certifications.multi task, integrate platform maturity table (pmt) deliverables with other competing technologies.manage the resources to reduce sampling plans for productivity gains.provide technical expertise during development, pre-production build and through manufacturing release. 06/1995to 12/1999analysis engineer technicianintel corporation city,state,assembly technology development - integration line yield.provide failure analysis using leading edge techniques and equipment to identify root cause failure on test vehicles and functional product.sustain& manage the hp/ux tester on test vehicle parametric measurements, test program generation and system maintenance.multiple product development support on different process timelines on ict/fx/hpts/s9k tester fails with int1/fcpga, cartridge, plga, c4 ball attach, and inner lead bonding platforms or modules.use of quality and reliability laboratories for resource support and investigation results. education expected in 12/1998totobachelor of science engineering mechanical engineeringarizona state university.gpa:mechanical engineering power emphasis i.e. thermodynamics, heat transfer and fluid dynamicsexpected in2003totoproject management executive education certificate in high impact project management arizona state university w. p. carey school of business.gpa:expected in2006totocertificate in robust design for six sigma arizona state university ira a. fulton school of engineering.gpa: skills 3d, acad, automation, basic, business objects, c programming, cable, interpersonal communication, concise, cost reduction, crisis management, crystal, data collection, databases, delivery, design of experiments i, documentum, edge, equipment maintenance, experiment design, facility maintenance, failure analysis, fortran, / ux, information technology, inspection, instruction, intel, interpretation, iso 9001, layout, leadership, listening, maintenance schedules, mechanical, mes, microprocessors, 9x, works, enterprise, packaging, problem solving, processes, improve processes, improve process, product development, improve product, project management, quality, quick, relationship management, reporter, rms, scheduling, servers, sigma, six sigma, solder, statistical process control, statistical analysis, structured, supplier selection, technician, trainer, unix, view, wiring, x-rays.