Job description:
job title: salesforce business analyst location: remote job type: full time permanent rolejob description:required qualifications to be successful in this role - bachelor's degree in business administration, information technology, or a related field. - minimum of 10 years of experience as a salesforce business analyst in the life sciences industry.experience in using jira and jira aline tools (must have!) - strong understanding of salesforce platform capabilities, features, and best practices. - proficient in requirements gathering, process mapping, and documentation. - experience with salesforce lightning, sales cloud, and service cloud. - excellent communication skills to effectively collaborate with cross-functional teams and stakeholders. - proven ability to analyze data, identify trends, and provide actionable insights.

Resume:
<<career overviewquality focused sql data analyst with an analytical mindset and natural problem solving abilities seeks employment as part of a dynamic team, bringing 20 plus years' experience in the direct marketing industry. qualificationssql proficiency, including coding and debugging scripts to extract, transform and analyze data setsms sql server 2000,2005 and 2008, t-sql and ansi-sql, mysql, db2ms office suite expertsound understanding of relational, object and dimensional databasesexperience prioritize/manage multiple tasksstrong analytical skills excellent organizational skills ability to communicate across all levels of managementunsurpassed work ethicproject managementexperience with relational dbms environments and er diagrammingexperience with the microsoft bi stack (sql, analysis services, ssrs, ssis, excel services, sharepoint)experience running complex and high volume etl processes​​​ work experience 01/2012to 02/2016data analyst data specialist iihsbc– ,programmed in an object-oriented programming language with an eye toward code abstraction and reuse.create database objects such as tables, views, stored procedures, triggers etc.designed and implemented data integration modules for extract/transform/load (etl) data analysis techniques to validate business rules and identify low quality missing data in the existing enterprise data warehouse (edw).performed analysis and presented results using sql, access, excel, and visual basic scripts.filter and clean data, and review computer reports, printouts, and performance indicators to locate and correct code problems.analyzed and validated findings, creating reports, presentations, and visualizations.designed data table in coordination with client services and internal departments.coordinated with qa testers for end-to-end unit testing and post-production testing.recommended and executed plans to improve development tools and processes.analyzed requirements and used systematic approaches to implement and document the tasks.resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.ability to think critically and solve problems.dealt with ambiguity and changing business requirements.worked with relational dbms environments and er diagramming.resolved and troubleshoot complex issues.checked of supplied data for sense, consistency and accuracy. 01/2009to 01/2012data project manager - data specialist iihacker agency–city,state,customized and optimized the entire campaign data project management process.managed the campaign process in compliance with contractual service level agreements.direct marketing campaign management handled intake of written campaign requests directly from the customer - in word documents and email.interfaced directly with client teams, address and manage client requests.analyzed marketing requirements and translated them into technical specifications.evaluated all input materials received from client and ensured optimal quality.checked of supplied data for sense, consistency and accuracy.identified and resolved issues in client instructions prior to execution.conferred with data processing to obtain information on limitations for data processing projects.managed work according to level agreements.managed data projects and designed data solutions for same.documented, clarify, and communicate requests for change requests with the requester and coordinate with the development and testing team.interfaced directly with client teams, address and manage client requests.planned, coordinated and managed campaign tasks with the database team and communicated status.responsible for defining the functional requirement documents for each source to target mapping/interface. 01/2007to 01/2009directordata services hacker agency–city,state,consult with staff and senior management to assess organizational needs, and then conduct feasibility studies to determine the best course to achieve them.analyze emerging technologies and recommend for adaptation.analyzed process and recommended improvements on same.coordinating the installation of hardware, data communications systems and software developed project data budgets and analyzed potential for it.preparing and administering departmental budgets.monitoring data processing department's efficiency and effectiveness.initiated efforts to migrate legacy applications to sql. 01/2004to 01/2007data processing managerhacker agency–city,state,develop and manage a software services team which will be initially data focused.trained the team on data processing techniques and practices.assigned workflow for data processing staff to ensure accurate and timely completion of projects.lead a data processing team through complex projects.accountable for new campaign data requirements, production execution and quality control.leveraged advanced knowledge and skills to succeed as a data processing manager.technical expertise regarding data models, database design development, data mining and segmentation techniques.acting as liaison between staff and management.worked with customers to analyze data processing needs and to determine system development and modification activities.managed data projects and designed data solutions for same.locate and define new process improvement opportunities implement a process-based approach to meeting organizational goals.wrote and automated tools and scripts to increase departmental efficiency and automate repeatable tasks.preparing and presenting reports related to data processing operations.coordinated with various teams and maintained best practices for all deliverable.developed and ensured adherence to standard procedures in data processing.ensured data processing operations are properly documented for future references.designed various internal control procedures and improved quality of functions.oversaw computer systems operations, working with staff to troubleshoot problems and design solutions.troubleshoot problems relative to computer operations or data processing results.worked closely with management to prioritize business and information needs. education and trainingexpected intotoassociate of applied science:computer sciencehighline college-des moines,wagpa:computer science skills agile, approach, articulate, automate, , business objects, clarify, hardware, computer operations, client, customer-service, data analysis, data communications, data integration, data processing, data management, data migration, data mining, data warehouse, database design, dbms, debugging, dependable, detail-oriented, direct marketing, documentation, email, etl, senior management, feasibility studies, forecasting, functional, db2, marketing, excel, power point, word, mysql, enterprise, object-oriented programming, organizational, presenting, presentations, problem analysis and resolution, processes, process improvement, project management, quality, , quality control, requirement, sap, scrum, scripts, sql server, sql server, tables, t-sql, troubleshoot, visual basic, visual foxpro, workflow, written.