Job description:
general information execute service work according to agreed work flows and in accordance with client standard processes and safety guidelines. deliver excellent customer service to satisfy customers. in close co-operation with customer and other client teams, take actions to identify new service business opportunities for client. your responsibilities performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.). contributes to customer satisfaction by executing service work according to customer order and expectation. creates and maintains a good relationship with customers and understands their needs. identifies new sales opportunities and communicates them internally. coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities. prepares all documents and reports to be signed by the customer representative. reports work done in a timely manner and follows up when needed. proactively identifies potential equipment failures and requests proactive corrective actions. troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future. proactively identifies suggestions for product and quality improvement and communicates them further in the client organization. provides recommendations to management to improve operations and customer service. applies safety rules and safe practices as well as environmental responsibilities. reports unsafe practices and incidents. your background bachelors degree, electrical engineering, electrical engineering technology or equivalent military experience or associates degree with 2 or more years experience in servicing critical power equipment will consider high school diplomaged and 10 or more years experience. advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization. advanced level of ability to use microsoft office products. moderate ability to self-project manage using ms project or excel. advanced ability to write test plans and reports detailing test results works well with others. works with a sense of urgency; until the job is complete!

Resume:
<<professional summary data quality analyst data enhancement strategist efficiency specialist goal oriented market research executive assistant organizationally inclined strategic planning superior attention to detail core qualificationsoracle forms, google drive, google docs, google sheets, microsoft office, made to manage experience 07/2014tocurrentdata quality analystvanguard ,analyzing and improving data from multiple sources including state licensing boards, national provider identifier (npi), drug enforcement agency (dea), and american medical association (ama) among others.managing and scheduling all npi, ama, hin, cpi, dea chemical, hco and ncpdp data.supporting customer driven data analysis for pharma and device companies relating to health care practitioner (hcp) and health care organization (hco) data.assisting customer service in resolving data inquires discovered by customers.creating, developing, and diligently completing ad-hoc data projects internally and for customers such as regeneron, shire, absg, merck, endo, boehringer ingelheim, and astra zeneca.establishing data quality best practices for data matching rules, address verification and methods to link various sources of data together.formulating data rules based on observed data patterns to increase data linking efficiency rates.assisting pasid team in completing yearly aggregate spend reports and files.quality checking all company sop's for audits done by customers and clients.executing and refining test scripts to validate new and updated medpro system functionality. 08/2013to 07/2014executive assistant to ceokronospan holdings ltd. ,provided exemplary, efficient, and dynamic administrative support, including coordination and scheduling all on/off-site meetings and events.planned and executed all travel arrangements for the owner and all other employees.confidentially assisted the owner with personal and business related matters.created a new inventory system; managed all incoming and outgoing inventory and related data entry.produced and generated daily, weekly, and monthly sales reports.drafted documents; ensured deposit amounts were on track to meet weekly and monthly forecasts.conducted extensive research on emerging markets.recorded, transcribed, and distributed meeting minutes.completed monthly expense and budget reports.built and maintained reference files, retrieved documents and reference materials.answered and managed incoming calls and client relations.assisted project managers in meeting project deadlines and sales goals.received and interacted with clients and other tasking as may be needed. 12/2011to 03/2013executive assistant to chief executive officer ceoiheartmedia, inc. ,conducted extensive research on emerging markets, providing superior, efficient, include: coordination and scheduling all on/off-site meetings and events, planned and executed all travel arrangements.maintained confidentiality in personal and business related matters for ceo, coo, and executive team.recorded, transcribed, and distributed meeting minutes; completing monthly expense reports.ensured deposit amounts on track to meet weekly and monthly forecasts.received and interacted with clients; monitored, managed, and marketed company's social media, regular maintenance in updating files, inventory control/management, and other tasking as needed.compiled and researched all background information for meeting preparation.retrieved documents and reference materials.built and maintained ever expanding client profiles. to. 01/2011to 09/2011market research analystemerge tampa bay, tampa bay chamber of commerce city,state,researched career development of young professionals in the tampa bay area.lead focus groups comprised of current memberships and conducted in-depth interviews.compiled and entered data for swot analysis and eventual use in determining future of organization. 01/2009to 01/2011personal assistant to chief operating officer coopga tour city,state,maintained office records for personal in-home office.filing and other administrative work.developed an organization system for monthly expenses and records.handled and coordinated all related correspondence with professional demeanor and maintained strict confidentiality. education expected in2012totobachelor of science business and marketing international studies international businessthe university of tampa,flgpa:business and marketing international studies international businessexpected in2008totodiploma paris sorbonne university.gpa:expected intoto episcopal school of jacksonville,flgpa: skills administrative support, , agency, budget, cpi, client, clients, client relations, customer service, data analysis, data entry, expense reports, filing, focus, forms, home office, inventory control, managing, materials, meetings, microsoft office, oracle, quality, updating files, research, sales reports, scheduling, scripts, sop, travel arrangements.