Job description:
job title: salesforce business analyst location: remote job type: full time permanent rolejob description:required qualifications to be successful in this role - bachelor's degree in business administration, information technology, or a related field. - minimum of 10 years of experience as a salesforce business analyst in the life sciences industry.experience in using jira and jira aline tools (must have!) - strong understanding of salesforce platform capabilities, features, and best practices. - proficient in requirements gathering, process mapping, and documentation. - experience with salesforce lightning, sales cloud, and service cloud. - excellent communication skills to effectively collaborate with cross-functional teams and stakeholders. - proven ability to analyze data, identify trends, and provide actionable insights.

Resume:
<<experience 05/2017topresentpro customer experience technician/ data analystquantitech–.h1b visa application data analysis using r spring, 2018 explored the raw dataset of visa applications, conducted data quality check and implemented data cleaning techniques.architected a relational database design and transformed the cleaned data into the created model using normalization.investigated the dataset using data visualization packages in r, illustrating previously unknown insights.data mining and analysis on lower back ache data using r spring, 2018 examined the characteristics of data, normalized and visualized it to explore the algorithms that fit it best.performed principle component analysis and employed decision tree, svm and neural network algorithms engineered and analyzed the predictive models and improved them using ensemble stack method.data warehousing and report writing for the adventure works database spring, 2017 created sql server data warehouse using postgres, oracle, mysql and sql server as sources.extracted, transformed and loaded data into data warehouse using talend studio/ ssis with error handling and scd.statistical and predictive analysis of infant birth weight spring, 2017 performed predictive analysis and data visualization using r studio and r shiny.analyzed various factors that may contribute to a baby's birth weight to identify risk factors associated database design for cellular service provider fall, 2016 designed and created database for sample cellular service provider company using mysql.developed front end using php, html and javascript and drew data patterns using tableau.collected and analyzed data for its owned laptop usage and devised inventory system there by reducing the cost by 35%.assisted over 1000 clients from the northeastern community with technical support for around 10 university applications. 06/2017to 12/2017data process engineer internallegro microsystems llc–city,state,volunteered in modifying existing queries to avoid bottle necks and automated them, reducing manual effort by 20%.optimized reports to reduce the loading time, introduced drill down/through reports hence reducing report counts by 60%.developed kpi reports in team level and coordinated in enhancing team structure and goals.identified a wrong entry to database, constructed a procedure to replace it and a trigger to notify any further wrong entry. 08/2012to 08/2016systems engineertata consultancy services limited–city.india4+ years of data analysis and bi experience in cloudplus, itsm product incubated in the r&d department of tata consultancy services.standardized and supervised report delivery process, achieved the goal to reduce delivery time from 2 weeks to 3 business days.generated generic report templates with the help of requirement gathering from customers and market study in bi tools · initiated to assist customers with identifying kpi reports using custom reporting tools (birt and in-house reporting framework).led a team for database migration from postgresql to mysql and fabricated the data warehouse for reporting module.involved in end to end bi implementation by managing delivery and covering the entire bi lifecycle utilizing agile methodologies.acted as a technical liaison across 5 business programs and business stakeholders for application support. education expected inaugust 2018totomasters of engineering management:northeastern university-boston,magpa:gpa: 3.7expected intotodatabase design and management, data warehousing and business intelligence, collection storage and retrieval of data using r, data mining and machine learning using r, probability and statistics.:-,gpa:expected injune 2012totobachelors of technology:instrumentation and control engineeringcalicut university, nss college-,gpa:instrumentation and control engineering summaryinnovative and detail-oriented data analyst, with 5+ years of experience in sql, data handling and visualization. proven skills in leading implementation efforts for an itsm product for over a 100 client. seeking a challenging full-time position starting sep 2018. highlights· languages php, r · web technologies html, javascript · databases mssql, postgresql, mysql, oracle · sql pl/sql, t-sql · etl tools talend studio, ssis · bi tools tableau, qlik sense, power bi, power pivot, eclipse birt, ssas, periscope data · application support tools service now, mastercraft cloudplus, ignition, camstar · certifications itil v3 , business intelligence, clients, data analysis, data mining, data visualization, data warehouse, databases, database design, database design and management, data warehousing, delivery, eclipse, etl, html, php, inventory, itil, javascript, machine learning, managing, market, works, migration, mysql, network, neural, /sql, postgres, postgresql, quality, relational database design, report writing, reporting, requirement, mssql, sql server, statistics, tableau, technical support, t-sql.