Job description:
job description job title: salesforce communication cloud business analystjob type: full-timejob location: remote (across usa) business requirements:experienced in salesforce industries communications cloud.10+ years in sfdc, certification a plus5+ years of experience in telecom domain solutioning for quote to casharchitect software solutions using vlocity, omnistudio,salesforce api framework, and 3rd party apis.solution design of custom solutions on the vlocity platformstrong understanding of salesforces capabilities and limitations and can clearly communicate those to customers.own overall architecture design and solutioning. lead solution discussion &amp; present solutions options tocustomer it team &amp; business onguide the onsite-offshore development team in translating the solution architecture into an implementationshould have a thorough understanding of salesforce.com project lifecycle.experience reviewing and documenting code.knowledge on source control &amp; deployments to higher environments

Resume:
<<summarysenior software engineer passionate about creating cutting-edge products for enterprise level initiatives. strong work ethic and dedicated to quality assurance. adept at working with teams or independently in fast-paced settings. proactive leader with strengths in communication and collaboration. adept at managing concurrent objectives to promote efficiency and influence positive outcomes. skills programming/ scripting languages: c/ c # (asp.net framework)/ javascript/ sql/ html/ css/javascript/ bootstrap/ pythontools : visual studio 2018, eclipsedatabases/ rdbms : pl/ sqloperating systems : windows 98/ nt/ 2000/ - dos, unixdb client : sql developer 2000experience working with the svn repository and tfs.technical supportapplication lifecycle managementweb application development experience 06/2018tocurrentsenior software engineer/ senior analystbooz allen hamilton inc.–annapolis junction (304 sentinel dr) - ,programmed applications and tools using c#/ asp.net using mvc and entity framework with goals of code abstraction, stability and reuse.used variety of technologies, including asp.net, mvc, html5, javascript and sql server to create new applications.successfully worked on full- stack development of projects (with tight deadlines since they were covid initiatives). this required having to deep dive into sql and backend work, writing stored procedures, and sql queries.co- supervised a 6-person team, discussed project roadblocks to drive issue resolution and promoted use of best practices.reviewed project requirements to identify customer expectations and resources needed to meet goals.established and maintained key relationships with business stakeholders to promote future opportunities.leveraged agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.identified opportunities for process improvements to decrease in support calls.updated software upon release of vendor patches to mitigate vulnerabilities. 01/2014to 05/2018senior lead is analyst/ store systems developercvs health corporation–city,state,handled all delegated tasks, including developing and building apps using c and c#. these apps greatly facilitated store employees in their day to day tasks of replenishing inventory.made sure that code being implemented was to specifications and business requirements. assisted in regression testing and helped fix issues that came up in testing.created agendas and communication materials for team meetings.provided it and software trouble-shooting support to rest of the organization.developed and managed project plans while providing status updates to management.developed validation test plans and test scenarios to prove correctness of the design.performed unit testing and assisted in thorough regression testing to cover any real-time issues that came up.acted as a business analyst and effectively led discussions with the business to get requirements and specifications.worked on re- writing apps to fetch data from sql tables instead of database files.re- designed apps that are used by cvs systems to fetch data from sql tables, resulting in better system performance and robustness.was able to deliver sql work with quick ramp up time.performed regression testing, and assisting in quick turnaround for issues that come up in cvs stores. 06/2012to 01/2014application developercvs health corporation–city,state,part of a team working on rf apps that are used by stores for their inventory and replenishment systems.participated in design sessions, and assisted in designing various application programs using c.helped design, develop and implement c # programs that are used for the front end of the rf guns used in stores.helped coordinate business requirements with my team to ensure requirements were accurately implemented. ensure end product met business standards and requirements.proven record for quick ramp up time, when asked to implement sql methodologies as part of revamp of rf guns.proven record for quick ramp up time when implementing java code for ccp applications.proven record for quick turn- around time for issues reported by stores, have been able to effectively escalate issues where needed to get quick resolution, hence causing minimum loss to stores. education and trainingexpected intotomaster of science:computer engineeringuniversity of massachusetts-lowell,gpa:expected intotobachelor of science:computer and electrical engineeringnagpur university-,gpa:expected intoto:northeastern university-boston,magpa:completed 1 semester as part of my ms program.expected in2019totocertificate in driving digital innovation through experimentation.certificate in platform strategy for business. icagile certified professional.:boston university-,gpa:expected in 04/2021totoamazon web services:certified cloud practitioneraws-,gpa:.