Job description:
general information execute service work according to agreed work flows and in accordance with client standard processes and safety guidelines. deliver excellent customer service to satisfy customers. in close co-operation with customer and other client teams, take actions to identify new service business opportunities for client. your responsibilities performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.). contributes to customer satisfaction by executing service work according to customer order and expectation. creates and maintains a good relationship with customers and understands their needs. identifies new sales opportunities and communicates them internally. coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities. prepares all documents and reports to be signed by the customer representative. reports work done in a timely manner and follows up when needed. proactively identifies potential equipment failures and requests proactive corrective actions. troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future. proactively identifies suggestions for product and quality improvement and communicates them further in the client organization. provides recommendations to management to improve operations and customer service. applies safety rules and safe practices as well as environmental responsibilities. reports unsafe practices and incidents. your background bachelors degree, electrical engineering, electrical engineering technology or equivalent military experience or associates degree with 2 or more years experience in servicing critical power equipment will consider high school diplomaged and 10 or more years experience. advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization. advanced level of ability to use microsoft office products. moderate ability to self-project manage using ms project or excel. advanced ability to write test plans and reports detailing test results works well with others. works with a sense of urgency; until the job is complete!

Resume:
<<summarycurrently have 8 years of experience in a variety of domains encompassing application layer, user mode drivers and compilers. highlightsc, c++, c#, python api: directx, opengl, django (beginner) development tools: visual studio, windbg, directx pix education state university of new yorkbuffalo,expected in2007––:-gpa: experience apple inc.- , 12/2012-presentcurrently working in the graphics compiler team to develop a unified shader compiler for graphics and gpgpu api's across all desktop and mobile operating systems.was a key member of the new graphics compiler frontend and midend.involved since the inception to the delivery of the project from end to end.architected and implemented the apple metal frontend and worked closely with apple engineers to make it functional.implemented new frameworks for reading metadata coming from different api's.designed and implemented the directx 10, 11 frontend including the parser and code generator, making it modular to be extendible for future api's using design patterns.added infrastructure to be able to detect memory leaks.designed and implemented the geometry shader and compute shader units of the compiler.prototyped memory allocators for benchmarking compile time performance improvements.implemented various optimizations for the compiler to improve performance leading to multiple patents.debugged various games, whql, metal unit tests, ocl khronos tests for both performance and functional issues.managed the team for a period of 3 months when manager was on sabbatical.mentored multiple interns and managed contractors.was responsible for creating and productizing multiple tools including a first of its kind shader debugger (c#, wpf), a dashboard for measuring statistics and performance data (django) and tools for managing machine pools (c#).advanced micro devices amd-sr. driver engineercity,state, 01/2011- 12/2012worked in the directx driver team to develop driver functionality for all new asics including discrete and fusion products.led the bring up for kabini fusion apu, which got completed in a record 3.5 days with an aggressive schedule of booting win 7 & win 8 and running 3d mark 11.led the feature, development and debug support for kabini fusion apu.involved in meeting memory requirements for driver for windows 8 worked on various features for improving performance for southern islands asic family.developed shader binary compression algorithms to reduce memory footprint.got driver feature ready for the upcoming asic products with emulators.have been a major stakeholder for a shared component, used across kernel mode driver, apple opengl driver and linux platform.geodigm corporation-sr. graphics engineercity,state, 10/2007- 12/2010worked in a r&d environment to design and develop products as well as enhance and rearchitect the core engine to improve performance and functionality.re-architected the graphics pipeline for the emodel© engine to achieve a significant performance improvement for heavy meshes to improve rendering and user interaction using c / c++ and opengl.implemented core engine enhancements in the geometry based algorithms using c / c++.did ui design based on qt and c++ for the engine.worked on embedding python and tcl into the core engine to enable embedded scripting.worked on geometric algorithms for enhancing the crown building algorithms for auto-building of various parts of a tooth.was involved in development of a metric database system using django for the production tracking of the icon digital assembly line.conceptualized, developed and prototyped the metal occlusal product for the icon dental production system and eventually got it to production.designed and architected the emodel 9.0 software for orthodontists.designed and implemented the autogrid application using c# which integrates the icon system with the rapid prototyping system. skills 3d, api, apple, asic, benchmarking, c++, database, delivery, drivers, features, functional, graphics, linux, managing, mark, memory, c#, windows 8, win 7, win 8, opengl, operating systems, prototyping, python, reading, rendering, scripting, statistics, design, visual studio.