Job description:
job description job title: salesforce communication cloud business analystjob type: full-timejob location: remote (across usa) business requirements:experienced in salesforce industries communications cloud.10+ years in sfdc, certification a plus5+ years of experience in telecom domain solutioning for quote to casharchitect software solutions using vlocity, omnistudio,salesforce api framework, and 3rd party apis.solution design of custom solutions on the vlocity platformstrong understanding of salesforces capabilities and limitations and can clearly communicate those to customers.own overall architecture design and solutioning. lead solution discussion &amp; present solutions options tocustomer it team &amp; business onguide the onsite-offshore development team in translating the solution architecture into an implementationshould have a thorough understanding of salesforce.com project lifecycle.experience reviewing and documenting code.knowledge on source control &amp; deployments to higher environments

Resume:
<<summaryself-motivated data engineer offering 5 years of leadership experience across various industries. methodical with significant experience in data mining and statistical analysis. excellent problem-solver with a history of automating processes and driving operational enhancements. effective at making important team decisions focused on moving products through planning, pre-production, and production phases. skills data integrity validation and analysisdatabase programming and sqlproduct planninganalytical problem solvingstrong work ethicapplication support experience data engineer ii, 03/2021tocurrentusaa– ,work with stakeholders to identify improvements to processes and data delivery using technical aptitude to deliver ad hoc tools, reporting, and analytics with a focus on the needs of the residential portfolio.collaborated with solution architects to define database and analytics engagement strategies for operational territories and key accounts.maintain jira projects, and workflows to meet project metricswork with residential portfolio to reduce cip (construction in-progress) by 69% across residential, cox business, and network transformation programs by developing clear processes to mitigate risk, providing visibility through enhanced reporting, and database aligning.build and validate the hypothesis of product ideas and infrastructure improvements for fiber reinforcement, new build, rebuild, and expansion projectsprovide for database management to support the integrity of data for enterprise-supported tools and applicationswork with software development team to design and customize applications (sitetracker) applications and trackers to meet market exceptionsutilized existing reporting to perform data blending as needed to serve business needsdevelop processes to improve workflow and department efficiencydesigned and developed data quality dashboards with visualization in tableau, power bi, and salesforcework with the development team to define and implement customer change requests to enhance product functionalitycomplete pilot testing, implement best data practices, and optimize workflow to enhance performance and drive efficiencies in the organization to meet or exceed customer and business expectationsutilize watts and sitetracker experience as a user and/or report developmentidentify strengths and weaknesses of existing reports, suggests areas of improvement, and help enhance existing data reports to meet evolving requirementsinterpret and analyze data using exploratory mathematic and statistical techniques based on scientific methodsanalytics consultant, 03/2019to 04/2021syndigo– ,partnered with wbs developers to automate manual processes, decreasing errors and saving time creating a 6% increase in margins 2021 fiscal yearmanaged performance monitoring and tuning while identifying and repairing issues within database realm.worked to create ui mockups and prototypes that illustrate how sites function and look likeprovided executives with analytics and decision-support tools used a basis for reorganization, consolidation, and relocation strategiesexecuted tests, collected and analyzed resulting data, and identified trends and insights to achieve maximum roi in paid search campaignsevaluated project requirements and content standards for each project to produce copy in line with a creative structurerecommended changes to website architecture, content, and linking to improve seo positionsdata quality analyst, 05/2018to 09/2020illumina– ,worked mainly with well-known engineering clients to provide customers with quality productsdashboard development for project projection, project closing, and project profitresponsible for estimating, negotiating, and agreeing on budgets and times lines while overseeing the production processresponsible for drafted proposals per specifications and estimation skeleton with a focus on data centersdeveloped rpa's that work alongside erp to run cost analytics and tracked quality data metricsprovide code compliance knowledge and enforcement for both owner and contractordrive and own backlog grooming and management, prioritize iteration and drive acceptance testing and delivery of iterationsdefining road maps and prioritizing backlogs of work to meet with a vision of providing services that meet customer's standardsprioritized functionality backlog after go-live to re-steer team to achieve the desired roiperformed root cause analysis based on rework data to create corrective and preventive measures throughout the product developmentcollaborated with business analysts and the software development team to identify and convert business goals into data requirementsdeveloped and streamlined productivity tracker to provide 3-4-month predictionsresponsible for managing the progression of a project from rfp toco. education and trainingmaster of science:computer science - analytics,expected intogeorgia tech master of science in computer- ,gpa:bachelor of science:civil engineering & industrial microbiology,expected intouniversity of georgia- .gpa:.