Job description:
calling all innovators find your future at fiserv. were fiserv, a global leader in fintech and payments, and we move money and information in a way that moves the world. we connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. if you want to make an impact on a global scale, come make a difference at fiserv. what does a successful software engineering manager do at fiserv?fiserv is looking for a software engineering manager to join our core acquiring front end engineering group within fiservs global business solutions (payment acceptance) business.you will be joining an organization responsible for mission critical platforms that support our payments acquiring business. we process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. all this is done for some of the largest merchants in the us.this fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. what you will do:manage cross-functional engineering teamshands-on engineer pickup stories, code reviews, and support production end-to end platform owner and engineer: design, build, and support resilient services solutionspartner with business owners to define platform roadmaps and scope for initiatives featuresdrive prioritization of technical investment on in-scope platformsdesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)provide thought leadership across acquiring enginespartner effectively with devops, production support, and peer platform teams what you will need to have: 15+ years of experience in software engineering roles using c and java10+ years of experience leading high-performing software engineering teams5+ years of experience in financial services or payments processingability to clearly communicate with executive leadership what would be great to have:bachelor's degree in computer science, engineering, or equivalent work experienceexperience in aixexperience building solutions in public cloud (aws, azure, gcp) perks at work:were #fiservproud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.maintain a healthy work-life balance with paid holidays, generous time off policies, including unlimited recharge & refuel for qualifying associates, and free counseling through our eap.plan for your future with competitive salaries, the fiserv 401(k) savings plan, and our employee stock purchase plan.recognize and be recognized by colleagues with our living proof program where you can exchange points for a variety of rewards.prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our fuel your life program.advance your career with training, development, certification, and internal mobility opportunities.join employee resource groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. what you should know about us:fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. as a fortune 500 company, one of fast companys most innovative companies, and a top scorer on bloombergs gender-equality index, we are committed to excellence and purposeful innovation. our commitment to diversity and inclusion:fiserv is an equal opportunity employer, and we welcome and encourage diversity in our workforce that reflects our world. all qualified applicants will receive consideration for employment . we will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. please contact us to request accommodation. warning about fake job posts:please be aware of fraudulent job postings that are not affiliated with fiserv. fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information. any communications from a fiserv representative will come from a legitimate business email address. we will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. we wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. we also wont send you a check to cash on fiservs behalf. if you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local fbi field office or to the fbis internet crime complaint center.

Resume:
<<career overview∂sqa lead with 7 years of extensive experience in banking and securities domain with focus on accounting and custody applications and corporate internet banking. qualificationstest managementdistributed agile work experience 01/1tocurrentsr. software engineer at statestreet odcengility corporation– ,managing delivery and coordination for multiple projects. ∂ project planning and management, active participation in requirement meetings with business, operations team, development team and sqa. ∂ review and approve test strategy plans, test execution plans, test scenarios, and change control documentation. ∂ resource tracking and allocation, status reporting, resource management using iqn vendor management system. ∂ revenue recognition, tracking actual and deferred revenue based on resource billability status. ∂ monitor and approve test planning, test review, test analysis, and test execution efforts for sqa resources on a daily/weekly/monthly basis. ∂ manage customer complaints, nonconformance in end product, root cause analysis, corrective / preventive actions, audits, document control, and training. ∂ responsible for risk management through the utilization of proactive risk management approaches and methodologies. ∂ liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards. ∂ interfaced with business users to optimize software system requirements (ssr). ∂ ensured all artifacts complied with corporate sdlc policies and guidelines. ∂ prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. ∂ performed gap analysis of business rules, business and system process flows, user administration, and requirements. ∂ developed use cases with uml for new product functionality ∂ involved in creating business processes and modeling diagrams using rational unified process (rup). ∂ created sequence diagrams and state diagram ∂ worked with system owners for system architect diagram ∂ worked with architect to re-design ftse.com for a cleaner and informational interface to enhance customer's client base. ∂ tracked requirement and deliverables in a fast paced and volatile environment. ∂ worked very closely with developers and often consulted for issue and conflict resolution. ∂ review and approve test strategy plans, test execution plans, test scenarios, and change control documentation. ∂ involved in multiple business reviews and demonstrations. ∂ created a published a user manual for clients and customers. worked on multiple statestreet's accounting and custody applications as a ba & qa. ∂ designed test strategy plan, sqa sign off forms, and promoted packages to test environments. ∂ designed and reviewed test matrices. ∂ involved in pilot phase of multiple transitions from legacy systems to new product. ∂ approved test packages to be promoted to production environment after successful project sign off. ∂ maintain testing issues list, revise requirements documents, involve in requirement and bug meetings with business and development teams. ∂ worked with the development teams for maintaining high software quality. ∂ involved in system integration testing, regression testing, and user acceptance testing. ∂ provide optimal and timely solutions on various regression and testing issues. ∂ involved in knowledge transition and setting up of testing facility and wipro processes at offshore. ∂ organize /conduct internal trainings for team members, prepare induction kits for new resources in the team. ∂ worked with key stakeholders, product managers, operations, and development team to ensure completion of software projects on time and budget. ∂ liaison between client and team in helping them understand the business requirements. ∂ managed teams of up-to twelve testing resources. ∂ prepared project estimates, productivity metrics, and maintained resource trackers. ∂ resource allocation and movement, capacity management, test estimation, and defining accurate project timelines. ∂ experience with scrum and agile development methodologies. ∂ involved in developing testing framework for cloud based application testing. ∂ involved in conception of a domain solution examen for utilizing fpml. 07/2008to 03/2010test engineerhsbc global service–city,state,∂ testing the corporate retail banking applications and services. ∂ analyzed business requirements and specification documents. ∂ developed and updated test plans, test matrices, test scenarios, and traceability matrices. ∂ involved in user acceptance testing, regression testing and production shakeouts. ∂ worked on different swift protocols for retail banking. ∂ maintain testing issues list, revise requirements documents, involve in requirement and bug meetings with business and development teams. ∂ worked with the development team for maintaining high software quality. ∂ software quality management and defect tracking using quality center. education and trainingexpected intotobachelor of engineering:information technologyvisvesvaraya technological university-belgaum,gpa:self-educated in reconciliations by discussions with industry professionals, research and on the job training. bachelor of engineering in information technology visvesvaraya technological university, belgaum, india (june, 2008) extra-curricular interests skills engineer, operations, software engineer, sqa, acceptance testing, business requirements, regression testing, user acceptance, user acceptance testing, change control, documentation, training, audits, basis, cases, document control, gap analysis, proactive, project planning, rational, risk management, root cause analysis, rup, sdlc, self motivated, test planning, trading, uml, use cases, vendor management, accounting, application testing, application testing/programming, budget, capacity management, estimation, induction, integration testing, integrator, liaison, metrics, offshore, , solutions, system integration, retail banking, retail marketing, test engineer, test plans, clients, quality assurance, access, aerospace, asp, bugzilla, dhtml, feasibility, html, java, life cycle, mainframe, visio, /sql, process modeling, quick test, quick test pro, rational rose, rdbms, requirements gathering, securities, simulation models, software development, software development life cycle, sql server, structured software, unit testing, visio, visual basic, web based, xml, reconciliations.