Job description:
primary purposethe jpi group is seeking a business analyst (ba) to join our rapidly growing team. the successful candidate will provide analytical support for our utility-led energy efficiency incentive programs by collecting, analyzing, and reporting program data. this role will also serve as the programs point of contact with it teams to manage, improve and test program databases. tasks may includecompile and analyze program and project level data such as energy savings, incentives, and application statusdevelop and run reports, processes, graphs, and dashboards to track key program performance metrics, including forecasting energy savings, tracking budgets and client invoicesdevelop, streamline, document, and automate program processesutilize group-wide and ad hoc databases for analysis and reportingperform a critical analysis of program data to identify operational and data anomalies and exceptionsquickly translate data and accompanying analysis into internal, client, and management presentationsmanage and perform quality control on reports and analysesmanage backend processes to provide cadence reporting to the client and in-house finance and accounting teamsnotify manager of projected anomaliesprepare backend data to make ready for other parties to processfollow and enforce qaqc processesassist with trade ally managementdocument role to ensure continuity of workmanage small initiatives to completioncontinuous improvement of backend tools and client deliverablesother tasks as neededwhat were askingbachelors degree in the analytic discipline.three to five years of experience compiling and analyzing data and producing data-intensive reportshigh attention to detail and reporting precisionunderstanding of and management within large utility-client bureaucraciesa proven and demonstrable grasp of data analysis tools such as power bi, oracle, sql server, excel or equivalenthigh degree of proficiency with excel inclusive of pivot tables, data management tools, and advanced formulas and functionsdemonstrated analytical abilities to develop and implement resolutions for business challenges and issues.willingness and ability to travel, via airplane, as required up to approximately 10% of the year.preferred skillsfive to eight years of energy efficiency experienceprior experience in market research inclusive of market analysis, market assessment, and market segmentationfamiliarity with energy savings analysis and modeling toolsproficiency in and understanding of accounting concepts (invoicing, accruals, forecasting, etc.)familiarity with data reconciliation applications (e.g. month-end accounting reconciliations, accruals, inventory reconciliations, etc.)excellent oral and written communications skillsprior participation in complex database management system projects. experience with jira is desiredprior project experience in data mining andor analytics initiativespro-active approach to the analytical tool and analytical model developmentpositive, collaborative, and team-oriented attitudepassion for energy and sustainability

Resume:
<<career overviewdedicated, personable, and motivated secretary/customer service representative. my focus is to maintain customer satisfaction and contribute to company success. i have extensive work experience in a variety of customer service settings such as hospitals, businesses and retail. core strengthsstrong organizational skills active listening skills sharp problem solvercourteous demeanorenergetic work attitudetelephone inquiries specialistcustomer service expertinvoice processingadaptive team playeropening/closing proceduresquick learnerhave worked with many business specific computer programsdata collectiondata entrydocumentationemailinternet researchspeakingtelephone skills multi-tasking work experience secretary/customer service/sales/data base entry, 09/2012to 06/2015taco bell– ,responsible for daily operations and overall finances of a small but busy satellite company, which includes, but is not limited to: billing, budgeting, customer invoicing through quickbooks, payroll, quarterly payroll and company taxes.knowledge in word and excel spreadsheets.created customer accounts, revising as necessarydeveloped highly empathetic client relationshipscomputed accurate sales prices for purchase transactions.resolved product issues and shared benefits of new technology.expressed appreciation and invited customers to returnmanaged quality communication and customer support for each client.interacted with customers to follow-up on shipping statuses and expedited orders.promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.guaranteed positive customer experience s and resolved customer complaints.executed outbound calls to existing customermanager,2011to 04/2012smart cow–city,state,managed team of 3-4 employees.served as mentor to junior team members.took necessary steps to meet customer needs and effectively resolve food or service issues.communicated clearly and positively with employees.resolved customer complaints in a postive mannerassisted in important decisions on new products and new employee hirequickly and efficiently processed payments and made accurate change.closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying traps.secretary/cna in mom/baby unit, 08/2009to 11/2011exempla lutheran medical center–city,state,cnatook vital signs of mothers and newborns for a floor of up to 20 patients per shifttook and recorded patients' temperature, pulse and blood pressure.performed 24 hr infant testing including pku, hearing, and jaundiceworked as part of team to ensure proper care and safety of myselfandpatient and newborns.assisted physicians with the circumcision of newbornsaccurately identified patients with patient chart by verbalizing and checking patient bracelet.cleaned and sterilized instruments and disposed of contaminated supplies.secretaryaccurately documented all elements of inpatient information, discharge instructions and follow-up care.managed smooth and effective communication among physicians, patients, families and staff.handled incoming and outgoing correspondence, including mail, email and faxes.screened telephone calls and inquiries and directed them as appropriate.devised and maintained office systems to efficiently deal with paper flow.organized personal and professional calendars and supplied reminders of upcoming meetings and events when necessary.flexible and trained to fill-in as secretary in sister units such as labor and deliveryandnicu.actively maintained strict confidentiality and safeguarded all patient-related information with hippa knowledge.well trained in hospital specific computer programs such as epic and cpn education al backgroundobtained cosmetology license:cosmetology,expected in2012toempire beauty school-arvada,cogpa:obtained cna license:nursing,expected in2009tofront range community college-denver,cogpa::,expected in2008tocommunity college of denver-denver,cogpa:completed necessary courses that contributed to nursing careerobtained high school diploma:basic,expected in2004toarvada high school-denver,cogpa: skills patient-focused careexcellent interpersonal skills compassionate and trustworthy caregiverdetail-orientedeffectively interacts with patients and familiesmedical terminologycharting and record keeping.