Job description:
position: senior business analyst (production support)location: remote east coastjob type: direct hire job descriptionthe sr. business analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. this includes understanding, documenting, and evaluating business processes through interviewing stakeholders. the sr. business analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. the sr. business analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. core responsibilitiesevaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.lead ongoing reviews of business processes and develop optimization strategies.conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.prepare effort estimation.perform requirements analysis. document and communicate the results of the analysis.translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.develop and utilize standard templates to accurately and concisely write requirements specifications.create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.provide leadership, training, coaching, and guidance to junior staff.collaborate with its teams and business partners to evaluate and prioritize work.triage and analyze incidents and problems. provide clear analysis results including business impact.assist test analyst(s) with testing duties as necessary.on-call andor after-hours work required.essential competenciesprofessionalismpersonal accountability, collaboration and teamwork, communication, flexible and adapts to change, service to customers and clients skill qualificationsrequired:proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentexceptional analytical and conceptual thinking skillsability to influence stakeholders and work closely with them to determine acceptable solutionsexcellent documentation skillsfundamental analytical and conceptual thinking skillsexperience creating detailed reports and giving presentationsexcellent planning, organizational, and time management skillsability to create systematic and consistent requirements specifications in both technical and user-friendly languageexceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredability to translate business requirements of packaged solutionsability to research and understand packaged solution upgrades both minor and major. translates the technical upgrade documentation into business terms the end-user can understand to make decision on. makes recommendation on these upgrades.experience in in agile, waterfall, and hybrid environmentsunderstanding of application development and software development life cycle conceptseffectively participates in teams and moves the team toward completion of goalssystemstechnical knowledge:basic technical understanding of the digital platform, cloud applications, web services, server-side components and apisdata analysis skills including ability to perform ad hoc sql queriescompetency in microsoft applications including word, excel, powerpoint visio and outlook education and experience qualifications required:bs or ba with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystpreferred:certification of competency in business analysis (ccba) andor certified business analysis professions (cbap) preferred

Resume:
<<summarydetail-focused data analyst and visualization expert with knowledge in data warehousing, process validation, and business need analysis. proven record of understanding customer requirements and translating them into actionable project plans. i am dedicated and hard-working, with a passion for business success. skills sql (ssms)tableaupower biazuredata modelingawsexcel experience 02/2020tocurrentpayroll data analyst/tableau developerwolters kluwer wy,state,scripted records into the payroll system to reduce processing timepull requests from sql server using ssms, format the reports in excel, and present them to the executiveanalyze previous holiday data and predict the number of workforces needed for the coming holiday using tableaubuild spreadsheet formulas for scripting records into the mainframe system, cutting down processing time by 50%participate in migrating data from on-prem to azure by building incremental data pipelines that fetch data as it arrivesanalyze compensation-related data, including wages and bonuses, using tableaucreated action filters, parameters, and calculated fields for preparing dashboards and worksheets in tableaurestricted data for users using row level security and user filtersdeveloped tableau visualizations and dashboards using tableau desktopdeveloped tableau workbooks from multiple data sources using data blendingprovided 24/7-production support for tableau usersinvolved in creating database objects like tables, views, procedures, triggers, and functions using ssms to provide definition, structure and to maintain data efficientlybuilding publishing customized interactive reports and dashboards, report scheduling using tableau servercreated custom complex sql queries and scripts to extract and aggregate data to validate the accuracy of the dataprovided feedback on the quality of data including identification of billing patterns and outliersgathered user requirements analyzed and designed software solution based on the requirementsprepare and submit all necessary paperwork for tax deductions, benefits, and garnishmentsprocess benefit costs, like insurance fees and sick leavesconduct regular audits on payroll procedures and recordsstay up to date on state and federal payroll and tax laws. 12/2017to 01/2020business intelligence analystdreamnet limited city,state,actively and consistently supported all efforts to simplify and enhance the customer experience analyzed and mined complex business data sets to identify and interpret patterns, trends, and correlations amongst the various data setsinstilled best practices across the company using business intelligence tools and philosophies from front line employees to executive leadershipprovided expert advice and education in the usage and interpretation of business data relevant to the business unitcommunicated data nuances and insights to all levels of the company in a clear and concise mannerutilized the user group forum to share best practices around analytical findings based on the analysis conductedprovided in-depth technical expertise with all aspects of the solution design and implementation, including requirements definition, data acquisition processes, data modeling, process automation, escalation procedures, construction, and deploymentused business intelligence tools to create highly interactive dashboards to enable end-users identify key themes within the business thus make relevant business decisionscreated complex tableau dashboards using various filters: data source, extract, context, dimension, measure, and table calculation filterscreated tableau dashboards with interactive views, trends, and drill downs along with user level securityused data visualization tools to provide an easy-to-understand interface for end users to quickly identify key themes within their datadesigned reports as per client requirements and created the reports using excel file, and sql servercreated tableau scorecards, dashboards using stack bars, bar graphs, scatter plots, geographical maps, heat maps, bullet charts, gantt charts, demonstrating key information for decision makinguse data and analytical insights to identify trends, emerging technologies, and growth opportunitiesperform data extraction, storage, manipulation, processing, and analysis using sqlcreated visually impactful dashboards in excel and power bi for data reporting. 03/2016to 11/2018jr. data analyst/project coordinatoraldi city,state,wrote, pulled, and modified queries from access and sql databasesused excel to create pivot tables, v-lookups, charts, graphs, and formularsused powerpoint to create presentation and present analytical findingspulled and identified missing data and followed up with supplier to get data completedtranslated business rules into data visualizations and database queries using sqlanalyzed large volumes of data to identify patterns and erroneous datadiagnosed the root cause of errors and proposed solutionsworked with team members to define problems based on customer needs and collaboratively developed solutionsattentive to details to ensure data accuracydrafted documentation of new and existing processes. education and trainingexpected in 12/2022totomaster of business administration (mba) business intelligencesouthern new hamphire university.gpa:expected in 05/2020totobachelor of science business administration and managementthe ohio state university.gpa:expected in 09/2007totoassociate of science computer sciencethe polytechnic ibadan,gpa:.