Job description:
job description job title: salesforce communication cloud business analystjob type: full-timejob location: remote (across usa) business requirements:experienced in salesforce industries communications cloud.10+ years in sfdc, certification a plus5+ years of experience in telecom domain solutioning for quote to casharchitect software solutions using vlocity, omnistudio,salesforce api framework, and 3rd party apis.solution design of custom solutions on the vlocity platformstrong understanding of salesforces capabilities and limitations and can clearly communicate those to customers.own overall architecture design and solutioning. lead solution discussion &amp; present solutions options tocustomer it team &amp; business onguide the onsite-offshore development team in translating the solution architecture into an implementationshould have a thorough understanding of salesforce.com project lifecycle.experience reviewing and documenting code.knowledge on source control &amp; deployments to higher environments

Resume:
<<summarywireless communications engineer with experience in umts, lte cellular technologies and working with oems for their product launches. experience in providing technical support for critical issues and coordinating with cross functional teams during bring up phase for the latest chipsets in market. highlightslte, wcdma, wireless networks, wireless tools: qxdm, qcat, qpst, engineering & deployment agilent, cmw500, maxplan, proscout, matlablanguages: python,c,shell script os: windows, linux, unixsoftwares: slickedit, eclipse, oracle, perforce, vim, other: salesforce, jira, prism, perforce, ibmgdb clearcase, ibm clearquest, sharepoint experience 01/2013topresentsenior software engineerametek, inc.– ,working with the umts/lte customer engineering team and my work involves debugging wcdma, lte protocol issues that are reported by the oems and providing thorough analysis and resolutions interacting closely with oems to ensure their devices are launched successfully in the market primary expertise is on l1/l2/rrc and the interaction with non-access stratum layers and other technologies such as gsm and lte for inter-rat issues contributed towards multiple successful product launches such as the snapdragon 801, 505, 808, 810,821 chipsets.designated point of contact for multiple modules in my team which requires collaborating cross functional teams replicate field issues in the lab setup to find the root cause for critical issues and also prepare technical documentation submitted an idf proposal as part of a three member team, based on a solution that we proposed for a field issue awarded multiple qualstars which are given as an appreciation for individual contributions. 09/2012to 12/2012telecom analystcostco wholesale corporation– ,researched patents on wireless and networking topics to verify existence of relevant prior art for a submitted patent utilized my expertise to provide technical advice on critical prior art for patents in contention. 05/2011to 08/2011engineering internforterra, inc.– ,designed and developed a web portal based on restful web services which uses spring framework practiced agile software development methodology & test driven development methodology programmed apis to add, modify, delete and authorize mobile devices assigned to user eligible for video services. 09/2008to 07/2010software engineerautodesk inc.–ohio.indiaworked on development of multiple modules of a billing & charging solutions product for a client called comverse performed additional tasks such as software testing, software deployment & technical documentation took ownership of various modules, performed software installations and practiced server management techniques awarded the best performer award and also the team award for excellence. education expected in2012totomaster of science:telecommunication and managementjames clark school of engineering, university of maryland-college park,mdgpa:telecommunication and management 6 director of student affairs for the telecommunication student and alumni network (tsan)expected intotoadvanced wireless communication (cdma2000, lte, wcdma), wireless ofdm technologies, pcs/aws implementation, design & analysis of communication networks (using opnet), optimization and analysis of gsm networks (drive testing):-,gpa:expected in2008totobachelor of science:telecommunications-,gpa:expected intotom.s:ramaiah institute of technology, visveswaraiah technological university-bangalore,gpa:secured first class with distinction skills agile, art, billing, c, clearcase, client, debugging, eclipse, functional, gsm, ibm, linux, market, matlab, access, sharepoint, windows, 2000, networking, , optimization, oracle, prism, proposal, python, shell script, software development, software testing, technical documentation, umts, unix, video, web portal.