Job description:
net2source inc. is an award-winning total workforce solutions company recognized by staffing industry analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the us and global operations in 32 countries. role: basel business analystlocation: washington, d.c.work mode: hybridhire type: 6+ month contract (extendable) jd: role specific experience: 6+ years of relevant technical and business work experience the candidates who have worked on basel related projects in credit risks or at least are aware of credit risk. banking & financial domain experience, along with knowledge of risk management, familiarity with concepts of finance and accounting proficiency in ms excel experience in defining and implementing technology solutions for a major financial institution extensive experience as a business analyst for a large financial institution extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support extensive experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies solution-oriented, detailed-focused, showing strong analytical and organization skills familiarity with relational databases rdms experience with writing simple sql statements (mostly select with aim to analyze datasets)

Resume:
<< excel, machine learning ,tableau , technical writing and data visualization. ability to work with accuracy and demonstrate consistent results in fast-paced, high transaction work environment. experience in managing a team and getting the projects and job assignments on time. demonstrate strong time management and organization skills with ability to prioritize tasks ability to work independently and co-operatively with others in a team environment skillful in building positive relationships of mutual trust, benefit and confidence with the team other areas of academic expertise – ccna, network security, telecommunications and electronic devices. excels in handling and maintaining records. skills ms excelsqlcustomer servicequality control analysistableaustatistics and sasproject managementweb analytics work history data analyst and fraud coordinator, 04/2019- 12/2022chicago lighthouse–.utilized ms sql , data warehousing programs, tableau and other dashboard toolsets for data intelligence and analysisconverted data into actionable insights by predicting and modeling future outcomesprepared weekly reports for the analysis of payments, charge backs and credit card fraudsworking in collaboration with payment, product, management, marketing and i.t team to collect and analysis data and to build tableau dashboardsused third party software ravelin for machine learning for analysis and data visualization , created new rules to prevent losses due to chargebacks , refunds and new accounts promotion schemesanalyzed trends and patterns valuable to diagnostics and predictive analytics and prepared reportscreated appropriate documentation for various stakeholders so they can understand steps of the company’s data analysis process.customer care team lead, 04/2018- 03/2019hudson heritage federal credit union–.managed and trained a team of 25 team members to maintain customer centric focus and ensuring customer satisfaction through excellent customer servicecompleted monthly performance reviews and conducted team meetings to adhere company’s policiesworked on various projects as per the demands of the company- including projects on financial reports, employee behavior, updating refund policies etccreated reports of attendance, stats, performance of the team members on monthly basis and updating availabilityknowledge of compliance procedures within all relevant company’s policies and guidelines.collector, 11/2017- 11/2018h&m–.investigated customer accounts for relevant details in order to resolve the arrears accountscommunicated with clients via post, telephone and emailseducated the debtors of the possible consequences of non-paymentability to ensure that arrears cases were actioned quickly, efficiently and within stated proceduresaware with effective pre-collection and collection strategiesreported any suspected fraudulent activity to the fraud manager.sales associate, 04/2017- 04/20187-eleven–.communicated effectively with a wide variety of customers in person and on the phoneidentified customer needs and recommended the suitable products and servicesmet weekly and monthly sales target while providing exceptional customer servicevolunteer experience education diploma:network security,expected in2017-university of winnipeg-,gpa:status-bachelor of technology:,expected in2015-punjab technical university-,gpa:status- skills ms excelsqlcustomer servicequality control analysistableaustatistics and sasproject managementweb analytics.