Job description:
job description job title: salesforce communication cloud business analystjob type: full-timejob location: remote (across usa) business requirements:experienced in salesforce industries communications cloud.10+ years in sfdc, certification a plus5+ years of experience in telecom domain solutioning for quote to casharchitect software solutions using vlocity, omnistudio,salesforce api framework, and 3rd party apis.solution design of custom solutions on the vlocity platformstrong understanding of salesforces capabilities and limitations and can clearly communicate those to customers.own overall architecture design and solutioning. lead solution discussion &amp; present solutions options tocustomer it team &amp; business onguide the onsite-offshore development team in translating the solution architecture into an implementationshould have a thorough understanding of salesforce.com project lifecycle.experience reviewing and documenting code.knowledge on source control &amp; deployments to higher environments

Resume:
<<summarya well-rounded pragmatic project manager with broad experience on optical networks. in depth knowledge of sonet adms (fujitsu 4500/4100), network synchronization, atm swtiches (seabridge xp 140, marconi tnx 1100) and routing protocols (rip, ospf, pnni). interacts and communicates very well with team members; is cooperative and friendly. has broad understanding of computing systems, communications and architecture; reads hardware schematics and works well alongside hardware engineers and other disciplines. strong system analysis, problem-solving and maangement skills; sees the big-picture and the critical detail. has excellent written and verbal communication abilities and is well-versed in project management tools and techniques. takes pride in managing and leading complex practical projects. to obtain a challenging career in the field of telecommunications and or project management that will utilize my skills and offer diverse experience. highlights➢ communication protocols: atm/sonet, tcp/ip ➢ routing protocols: rip, ospf, pnni ➢ programming languages: visual c++, java, sql, visual basic 6.0 ➢ operating systems: windows 2000/2003 server, sun solaris 8 ➢ software: microsoft visio 2003, autocad 2002, microsoft office (95/ 97/2000/xp) ➢ hardware: fujitsu 4500/4100, seabridge xp 140, marconi tnx 1100, adtran ta 1500, cisco mgx 8950 ➢ dbms: microsoft access, mysql 4.0, oracle 9i education polytechnic universitybrooklyn,nyexpected in––master of science:electrical engineering-gpa:polytechnic university, . master of science degree in electrical engineering graduated june 2004polytechnic universitybrooklyn,nyexpected in––bachelor of science:electrical engineering-gpa:polytechnic university, . bachelor of science degree in electrical engineering graduated june 2002 experience siemens industry inc-software engineer iv, atm/sonetcity,state,01/1-current➢ manage the overall design effort of transmission backbone system (tbs) and station transmission backbone system (stbs) for 7-line ext. project. ➢ serve as the technical expert in connection oriented ethernet (coe) and layer 3 network design and architecture to transport integrated voice and data to control centers. ➢ oversee various technical activities between tbs and other sub-systems. ➢ serve as the single point of contact for all network related aspects of the project to ej-electric ➢ coordinate with vendors and ensure on-time hardware delivery ➢ responsible for the overall integration of tbs connection oriented ethernet (coe) and ip network, communications applications, and management systems ➢ responsible for the integration of the 7w network with the existing nyct sacns network. ➢ responsible to coordinate and deliver training to end-customer. ➢ manage commissioning effort of the tbs and stbs network for 7-line ext. project. ➢ designed the benning hd-3000 power plants to replace the existing apc power plants in nyct's central locations. ➢ managing the deployment of benning hd-3000 power plants at nyct's central locations. ➢ designed the benning hd-3000 power plants to replace the existing apc power plants in three shared a& b division rooms. ➢ configured all w-32648 element management systems to manage various atm/sonet equipment (mgx-8950, xpresspass, nortel 1648, apc power plant, adtran channel banks, rad channel banks, net mediator, fujitsu equipment) ➢ developed site acceptance test plan for w-32648 element management systems (radview, openview, hid ems for seabridge, netsmart for fujitsu 4500, 4100 and 7420 and iam) ➢ conducted the official site acceptance testing with nyct for all w-32648 ems systems ➢ developed site acceptance test plan for serviceon data management systems to manage the marconi tnx-1100 atm switch. ➢ generated an official fujitsu 4500 and fujitsu 4100 system turn up test plans for nyct sonet network. ➢ conducted the official nyct sonet network testing as a project lead. this involved execution of the approved test plan for all stages of the sonet network implementation such as turning up sonet central locations, testing all the features of blsr and upsr configurations, testing network synchronization and four (4) hours of end to end oc-3c circuit test of all the 53 oc-3c circuits. ➢ performed on-site field equipment commissioning and site testing of pre-configured and pre-tested equipment cabinets and power plants. ➢ developed configuration script for apc power plant and site acceptance test plan. ➢ tested inter-station links and connectivity to 24 nyct core locations. ➢ troubleshoot communication/networking problems between sites and network core / management sites. ➢ executed a test script for various types of connections/network functions (ip, telephone calls over voip, telephone calls via fxs connection on channel bank) ➢ generated site test plans for marconi tnx-1100, adtran, rad megaplex 2100h channel bank.siemens transportation systems-systems engineer, ats-a nyctcity,state, 01/2004- 01/2005➢ conducted field surveys to all the 23 ats-a locations to collect site data for input to scope of work and to startup the apc ups. ➢ modified ats-a console designs and cabling layout for all the 23 ats-a locations using autocad 2000 and microstation v8 ➢ installed sun solaris 8.0 and penta gui software on all the remote ats-a workstations, which will replace the existing model board system. ➢ configured nortel passport 2430 routers and baystack switches to set up communications between the remote ats-a locations and rcc.mta-electrical engineer (intern), cpm, electrical programscity,state, 10/2002- 12/2003➢ field visits to collect site data for input to scope of work. ➢ prepared single line design and printed drawings using autocad 2000 and microstation v8 ➢ prepared various charts, reports, spreadsheets and presentations for the senior management presentations. ➢ prepare presentation slides using powerpoint for project meetings. ➢ conducted field trips to write the post substantial completion review for different on-going projects to be posted on the mta intranet web site. skills engineer, nortel, acceptance testing, cabinets, channel banks, circuit test, circuits, cisco, data management, openview, networking, openview, rad, radview, software engineer, sonet, telephone, test plan, test plans, testing, user acceptance, voip, architecture, backbone, coe, ethernet, integration, integrator, layer 3, network design, optimization, project manager, training, voice, autocad 2000, autocad 3, cpm, electrical engineer, intranet, mechanical/electrical engineer, powerpoint, applicant tracking system, ats, cabling, graphical user interface, gui, layout for, passport, solaris, sun, systems engineer, ups, workstations, access, c++, database management system, dbms, excellent written, excellent written and verbal communication skills, java, microsoft access, microsoft office, microsoft visio, microsoft visio 2003, office, mysql, optical, oracle, ospf, pnni, problem-solving, project management, routing protocols, schematics, sql, system analysis, tcp/ip, visio 2003, visual basic, visual basic 6.0, visual c++, windows 2000, written and verbal, electrical engineering.