Job description:
business analyst location: remote.duration: 12 + months.moi: skype about the rolethe business analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the state of connecticut. the business analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant productproject documentation, and perform solution testing consistent with the goals and objectives of the connecticut digital service. experiences required for this role requirements analysis at least 5 years of experience and use cases with the following: evaluating business processes and user needs anticipating requirements, uncovering areas for improvement, and developing and implementing solutions effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management prioritizing requirements based on product roadmap, business needs, and technical feasibility ability to navigate complex stakeholder relationships, competing resources, and prioritiesrequirements documentation at least 3 years of experience and use cases with the following: conducting meetings and presentations to share ideas and findings documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria gathering, documenting, and reporting critical information from meetings with various stakeholdersuser acceptance testing at least 2 years of experience and use cases with the following: ensuring solutions meet business needs and requirements performing user acceptance testing classifying and documenting defects digital platforms, tools and discipline at least 2 years of experience and use cases with the following: working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration establishing continuous improvementdelivery pipeline to continually improve products post-launch based on customer research and feedback using of productivity, communication and analysis tools to manage iterative delivery, such as jiraconfluence, google analytics, git repository, microsoft teams, microsoft office (word, powerpoint, excel) staying up to date on the latest process and it advancements to automate and modernize systemsknowledge, skills, and abilitybusiness analysis exceptional analytical and conceptual thinking skills the ability to influence and determine acceptable solutions with stakeholders advanced technical and documentation skills fundamental analytical and conceptual thinking skills reporting and presenting a track record of following through on commitments excellent planning, organizational, and time management skills a history of leading and supporting successful projectsperformance in complex situations communication and collaboration with state-wide partners clearing challenges for team member judgement fitting to the ever-changing environment ability to juggle multiple project workstreams service design team building supporting teammates skills and behaviors development and delivery a balance between strong domain expertise and flexibility judgement in dealing effectively and diplomatically with all levels of government staff

Resume:
<<summarydetail-focused data analyst and visualization expert with knowledge in data warehousing, process validation, and business need analysis. proven record of understanding customer requirements and translating them into actionable project plans. i am dedicated and hard-working, with a passion for business success. skills sql (ssms)tableaupower biazuredata modelingawsexcel experience 02/2020tocurrentpayroll data analyst/tableau developerwolters kluwer wy,state,scripted records into the payroll system to reduce processing timepull requests from sql server using ssms, format the reports in excel, and present them to the executiveanalyze previous holiday data and predict the number of workforces needed for the coming holiday using tableaubuild spreadsheet formulas for scripting records into the mainframe system, cutting down processing time by 50%participate in migrating data from on-prem to azure by building incremental data pipelines that fetch data as it arrivesanalyze compensation-related data, including wages and bonuses, using tableaucreated action filters, parameters, and calculated fields for preparing dashboards and worksheets in tableaurestricted data for users using row level security and user filtersdeveloped tableau visualizations and dashboards using tableau desktopdeveloped tableau workbooks from multiple data sources using data blendingprovided 24/7-production support for tableau usersinvolved in creating database objects like tables, views, procedures, triggers, and functions using ssms to provide definition, structure and to maintain data efficientlybuilding publishing customized interactive reports and dashboards, report scheduling using tableau servercreated custom complex sql queries and scripts to extract and aggregate data to validate the accuracy of the dataprovided feedback on the quality of data including identification of billing patterns and outliersgathered user requirements analyzed and designed software solution based on the requirementsprepare and submit all necessary paperwork for tax deductions, benefits, and garnishmentsprocess benefit costs, like insurance fees and sick leavesconduct regular audits on payroll procedures and recordsstay up to date on state and federal payroll and tax laws. 12/2017to 01/2020business intelligence analystdreamnet limited city,state,actively and consistently supported all efforts to simplify and enhance the customer experience analyzed and mined complex business data sets to identify and interpret patterns, trends, and correlations amongst the various data setsinstilled best practices across the company using business intelligence tools and philosophies from front line employees to executive leadershipprovided expert advice and education in the usage and interpretation of business data relevant to the business unitcommunicated data nuances and insights to all levels of the company in a clear and concise mannerutilized the user group forum to share best practices around analytical findings based on the analysis conductedprovided in-depth technical expertise with all aspects of the solution design and implementation, including requirements definition, data acquisition processes, data modeling, process automation, escalation procedures, construction, and deploymentused business intelligence tools to create highly interactive dashboards to enable end-users identify key themes within the business thus make relevant business decisionscreated complex tableau dashboards using various filters: data source, extract, context, dimension, measure, and table calculation filterscreated tableau dashboards with interactive views, trends, and drill downs along with user level securityused data visualization tools to provide an easy-to-understand interface for end users to quickly identify key themes within their datadesigned reports as per client requirements and created the reports using excel file, and sql servercreated tableau scorecards, dashboards using stack bars, bar graphs, scatter plots, geographical maps, heat maps, bullet charts, gantt charts, demonstrating key information for decision makinguse data and analytical insights to identify trends, emerging technologies, and growth opportunitiesperform data extraction, storage, manipulation, processing, and analysis using sqlcreated visually impactful dashboards in excel and power bi for data reporting. 03/2016to 11/2018jr. data analyst/project coordinatoraldi city,state,wrote, pulled, and modified queries from access and sql databasesused excel to create pivot tables, v-lookups, charts, graphs, and formularsused powerpoint to create presentation and present analytical findingspulled and identified missing data and followed up with supplier to get data completedtranslated business rules into data visualizations and database queries using sqlanalyzed large volumes of data to identify patterns and erroneous datadiagnosed the root cause of errors and proposed solutionsworked with team members to define problems based on customer needs and collaboratively developed solutionsattentive to details to ensure data accuracydrafted documentation of new and existing processes. education and trainingexpected in 12/2022totomaster of business administration (mba) business intelligencesouthern new hamphire university.gpa:expected in 05/2020totobachelor of science business administration and managementthe ohio state university.gpa:expected in 09/2007totoassociate of science computer sciencethe polytechnic ibadan,gpa:.