Job description:
title: business analystlocation: santa clara, ca minimum degree required: bachelor's degreepmp certification duties: engage with product managers to intimately understand and support documenting product requirements.partner with product managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.assist in documenting cross-functional business requirements and develop user stories.define and standardize processes and playbooks for product managers to improve time to define product options regarding key decision points in the process.build consensus from cross-functional leads on business requirements.capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes. partner with qa team to leverage automation for items such as regression testing to improve overall quality when projects are ready for uat.work with business partners and product managers to define test scenarios for uat.manage uat execution, coordinate between business testers and it development teams.document test results and ensure timely execution and sign-off of test scenarios. skills:5 years of relevant work experience as a business analyst or a business systems analyst or a product owner experience with process documentation, automation and digital transformations impacting partners, channels and distributors experience modeling business processes using a variety of tools and techniques demonstrated working knowledge of systems supporting high technology business processes for partnerschannelsdistributors like partner onboarding, deal registration, partner programs etc., expert in writing user stories, converting business requirements to user stories for development.the ability to act as liaison conveying information needs of the business to it and data constraints to the business; applies equal conveyance regarding business strategy and it strategy, business processes and workflow automation, business initiatives and it initiatives, and benefit realization and service delivery experience with confluence and jira is highly desired prior experience with salesforce, steelbrick cpq, or salesforce prm desired ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of google suite of productivity tools. thank

Resume:
<<professional summarya cpa interested in a part-time position at a cpa ﬁrm to contribute value to the company with my skills and knowledge. skills microsoft ofﬁce (word, excel, outlook)accountantaccounts receivablebookkeepingbudgetingclient managementcpaclientsclientcustomer serviceenglishformshiringexceloutlookwordpayrollpayrollprocessingprogressspeakingquickbooksrecruitingrussiansalestaxtax ﬁwritten work history 07/2016tocurrentsenior accountantchromalloy gas turbine– ,review and preparation of individual and business tax returns.review and preparation of tax returns for for- eign individuals and u.s.citizens living abroad.have extensive experience in preparation of international and foreign forms such as fincen form 114 (fbar), 8938, 5471, 5472, 8804, 8805, 8858, 8865, 1116, 1040nr, 3520, 2555, 8288, expatriation tax ﬁling.workload management: put returns in preparation, assign preparers to the returns, monitor the progress of return preparation, client communication.client management: deepen relationships with existing clients and develop relationships with new clients; address clients’ needs by adding new services such as monthly bookkeeping, tax return amendment, payroll processing, wealth management, etc.have experience in providing monthly bookkeeping services to clients including the following: process ac- counts payable and accounts receivable, prepare checks, record deposits, reconcile bank statements, review payroll, assist with budgeting.new hire training in group setting.development of new staff members one-on-one on an ongoing basis.one-on-one training of a new senior.participation in recruiting and hiring process.prior to 2020 attended career fairs.in 2020-2021 interviewed potential new hires on zoom and in person.translated ﬁnancial statements from russian into english for russian-speaking clients.throughout 2017 was a member of james moore charity committee and organized volunteer event at duvall homes non-proﬁt organization on the cpa day of service in may 2017.gathered ten volunteers from james moore to repaint duvall homes thrift store. 04/2014to 06/2016bank tellertruist financial corporation– ,provided top-notch customer service through consistent, professional, and courteous interactions.handled ﬁnancial transactions accurately and efﬁciently. 07/2012to 04/2014beauty advisorwalgreens– ,achieved and exceeded sales goals on a daily basis.built customer loyalty by providing clients with products to meet their needs. education expected in2015totobachelor of science:business administration, accountinguniversity of central florida-orlando,flgpa:gpa: 3.62 12expected in 05/2013totoassociate of arts:business administration, linguistics and intercultural communicationdaytona state college-daytona beach,flgpa:gpa: 4.0, gpa: 3.74expected in 05/2006toto:herzen state pedagogical university of russia-saint petersburg,gpa: skills microsoft ofﬁce (word, excel, outlook),accountant, accounts receivable, bookkeeping, budgeting, client management, cpa, clients, client, customer service, english, forms, hiring, excel, outlook, word, payroll, payrollprocessing, progress, speaking, quickbooks, recruiting, russian, sales, tax ﬁ, written.