Job description:
general information execute service work according to agreed work flows and in accordance with client standard processes and safety guidelines. deliver excellent customer service to satisfy customers. in close co-operation with customer and other client teams, take actions to identify new service business opportunities for client. your responsibilities performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.). contributes to customer satisfaction by executing service work according to customer order and expectation. creates and maintains a good relationship with customers and understands their needs. identifies new sales opportunities and communicates them internally. coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities. prepares all documents and reports to be signed by the customer representative. reports work done in a timely manner and follows up when needed. proactively identifies potential equipment failures and requests proactive corrective actions. troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future. proactively identifies suggestions for product and quality improvement and communicates them further in the client organization. provides recommendations to management to improve operations and customer service. applies safety rules and safe practices as well as environmental responsibilities. reports unsafe practices and incidents. your background bachelors degree, electrical engineering, electrical engineering technology or equivalent military experience or associates degree with 2 or more years experience in servicing critical power equipment will consider high school diplomaged and 10 or more years experience. advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization. advanced level of ability to use microsoft office products. moderate ability to self-project manage using ms project or excel. advanced ability to write test plans and reports detailing test results works well with others. works with a sense of urgency; until the job is complete!

Resume:
<<career overviewexpert level user interface front end web developer with high-quality skills, professional attitude, and conscientious commitment looking to give star-quality work to a company that cultivates an environment of creativity, caring, fun and professionalism. qualificationsweb coding languages:html, html5, css, css3, javascript, jquery, angular, php and .net (c# and vb.net) integration, wordpress customization and template developmentsoftware & tools:adobe suite (dreamweaver, photoshop, illustrator, flash), office suite (word, excel, powerpoint), visual studio, various project management and versioning, trello, basecamp, daptiv, projectwriting & communication:numerous articles online on web design and development. written over 200 articles in many topics, regular contributor to stack overflowawards & certifications:toastmasters public speaking communicator and advanced leadership awards, best website award for district one toastmasters website, and two local toastmasters chapter websites work experience senior front end software web developer, 06/2010to 02/2016motion recruitment– ,coded conversion-friendly sites for multi-million dollar companies that tripled and quadrupled their online salescoded photoshop files into pixel-perfect and functioning pages with html, .net environmentupdated hundreds of websites and website versions in record speed with minimal qa, without compromising quality.coded wordpress sites and blogs customized to clients' websites to match look, feel and functionality of their ecommerce or regular websites coded email templates with standardscoded shopify, volusion and zendesk sites to match client websitesdeveloped, designed and coded the ecommerce admin for all clients, including reports and loggingdeveloped templates, standards and compliance for best practices codingrecorded video instructions and tutorials for clients to show them how to use their content management systems.art director, graphic designer,2009to2010advanced bionics (through aquent)–city,state,won this position in a 2-week contest designing sample layouts.and designed software interface for the audio technicians, for the innovative miracle ear implant, cochlear implant.worked within .net framework sdk to customize the interface and designed all icons, structure and layout to comply with the branding of the company.senior web developer,2007to2009ovation tv (through aquent)–city,state,coded entire ovation tv channel website of hundreds of pages from scratchmaintained the ad service (doubleclick) and updates.implemented custom community social networkimplemented custom cms for the website and was part of a team to convert the website seamlessly.art director, senior web developer & graphic designer,2006to2007north american midway entertainment–city,state,designed, developed and managed websites for company and for amusement parks and fairs across north america.created brand-friendly marketing materials for fairs including: signs, posters, billboards, flags, tents, advertisements, postcards, magazine layouts, brochures.single-handedly created rfps (request for proposals), large and branded packages to seek to provide food, rides and games to fair companies.we won every fair request, bringing millions of dollars.intranet developer & designer, help desk, 01/2005to 01/2006jmbm, llp–city,state,worked for law firm as intranet developer and designer.worked with back end developer to create business automation for the intranet and implemented the design for conference scheduling, various form requests, and company directory with vcards.also performed duties as help desk for the it department. skills web development, project leadership and management, writing and communication education and trainingbachelor of arts:music/math,expected in1998tocolumbia university-new york,nygpa:certificate of achievement:writing,expected in2006touniversity of california los angeles-los angeles,cagpa:.