Job description:
job description job title: salesforce communication cloud business analystjob type: full-timejob location: remote (across usa) business requirements:experienced in salesforce industries communications cloud.10+ years in sfdc, certification a plus5+ years of experience in telecom domain solutioning for quote to casharchitect software solutions using vlocity, omnistudio,salesforce api framework, and 3rd party apis.solution design of custom solutions on the vlocity platformstrong understanding of salesforces capabilities and limitations and can clearly communicate those to customers.own overall architecture design and solutioning. lead solution discussion &amp; present solutions options tocustomer it team &amp; business onguide the onsite-offshore development team in translating the solution architecture into an implementationshould have a thorough understanding of salesforce.com project lifecycle.experience reviewing and documenting code.knowledge on source control &amp; deployments to higher environments

Resume:
<<career overview∂sqa lead with 7 years of extensive experience in banking and securities domain with focus on accounting and custody applications and corporate internet banking. qualificationstest managementdistributed agile work experience 01/1tocurrentsr. software engineer at statestreet odcengility corporation– ,managing delivery and coordination for multiple projects. ∂ project planning and management, active participation in requirement meetings with business, operations team, development team and sqa. ∂ review and approve test strategy plans, test execution plans, test scenarios, and change control documentation. ∂ resource tracking and allocation, status reporting, resource management using iqn vendor management system. ∂ revenue recognition, tracking actual and deferred revenue based on resource billability status. ∂ monitor and approve test planning, test review, test analysis, and test execution efforts for sqa resources on a daily/weekly/monthly basis. ∂ manage customer complaints, nonconformance in end product, root cause analysis, corrective / preventive actions, audits, document control, and training. ∂ responsible for risk management through the utilization of proactive risk management approaches and methodologies. ∂ liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards. ∂ interfaced with business users to optimize software system requirements (ssr). ∂ ensured all artifacts complied with corporate sdlc policies and guidelines. ∂ prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. ∂ performed gap analysis of business rules, business and system process flows, user administration, and requirements. ∂ developed use cases with uml for new product functionality ∂ involved in creating business processes and modeling diagrams using rational unified process (rup). ∂ created sequence diagrams and state diagram ∂ worked with system owners for system architect diagram ∂ worked with architect to re-design ftse.com for a cleaner and informational interface to enhance customer's client base. ∂ tracked requirement and deliverables in a fast paced and volatile environment. ∂ worked very closely with developers and often consulted for issue and conflict resolution. ∂ review and approve test strategy plans, test execution plans, test scenarios, and change control documentation. ∂ involved in multiple business reviews and demonstrations. ∂ created a published a user manual for clients and customers. worked on multiple statestreet's accounting and custody applications as a ba & qa. ∂ designed test strategy plan, sqa sign off forms, and promoted packages to test environments. ∂ designed and reviewed test matrices. ∂ involved in pilot phase of multiple transitions from legacy systems to new product. ∂ approved test packages to be promoted to production environment after successful project sign off. ∂ maintain testing issues list, revise requirements documents, involve in requirement and bug meetings with business and development teams. ∂ worked with the development teams for maintaining high software quality. ∂ involved in system integration testing, regression testing, and user acceptance testing. ∂ provide optimal and timely solutions on various regression and testing issues. ∂ involved in knowledge transition and setting up of testing facility and wipro processes at offshore. ∂ organize /conduct internal trainings for team members, prepare induction kits for new resources in the team. ∂ worked with key stakeholders, product managers, operations, and development team to ensure completion of software projects on time and budget. ∂ liaison between client and team in helping them understand the business requirements. ∂ managed teams of up-to twelve testing resources. ∂ prepared project estimates, productivity metrics, and maintained resource trackers. ∂ resource allocation and movement, capacity management, test estimation, and defining accurate project timelines. ∂ experience with scrum and agile development methodologies. ∂ involved in developing testing framework for cloud based application testing. ∂ involved in conception of a domain solution examen for utilizing fpml. 07/2008to 03/2010test engineerhsbc global service–city,state,∂ testing the corporate retail banking applications and services. ∂ analyzed business requirements and specification documents. ∂ developed and updated test plans, test matrices, test scenarios, and traceability matrices. ∂ involved in user acceptance testing, regression testing and production shakeouts. ∂ worked on different swift protocols for retail banking. ∂ maintain testing issues list, revise requirements documents, involve in requirement and bug meetings with business and development teams. ∂ worked with the development team for maintaining high software quality. ∂ software quality management and defect tracking using quality center. education and trainingexpected intotobachelor of engineering:information technologyvisvesvaraya technological university-belgaum,gpa:self-educated in reconciliations by discussions with industry professionals, research and on the job training. bachelor of engineering in information technology visvesvaraya technological university, belgaum, india (june, 2008) extra-curricular interests skills engineer, operations, software engineer, sqa, acceptance testing, business requirements, regression testing, user acceptance, user acceptance testing, change control, documentation, training, audits, basis, cases, document control, gap analysis, proactive, project planning, rational, risk management, root cause analysis, rup, sdlc, self motivated, test planning, trading, uml, use cases, vendor management, accounting, application testing, application testing/programming, budget, capacity management, estimation, induction, integration testing, integrator, liaison, metrics, offshore, , solutions, system integration, retail banking, retail marketing, test engineer, test plans, clients, quality assurance, access, aerospace, asp, bugzilla, dhtml, feasibility, html, java, life cycle, mainframe, visio, /sql, process modeling, quick test, quick test pro, rational rose, rdbms, requirements gathering, securities, simulation models, software development, software development life cycle, sql server, structured software, unit testing, visio, visual basic, web based, xml, reconciliations.