Job description:
title: business analystlocation: santa clara, ca minimum degree required: bachelor's degreepmp certification duties: engage with product managers to intimately understand and support documenting product requirements.partner with product managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.assist in documenting cross-functional business requirements and develop user stories.define and standardize processes and playbooks for product managers to improve time to define product options regarding key decision points in the process.build consensus from cross-functional leads on business requirements.capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes. partner with qa team to leverage automation for items such as regression testing to improve overall quality when projects are ready for uat.work with business partners and product managers to define test scenarios for uat.manage uat execution, coordinate between business testers and it development teams.document test results and ensure timely execution and sign-off of test scenarios. skills:5 years of relevant work experience as a business analyst or a business systems analyst or a product owner experience with process documentation, automation and digital transformations impacting partners, channels and distributors experience modeling business processes using a variety of tools and techniques demonstrated working knowledge of systems supporting high technology business processes for partnerschannelsdistributors like partner onboarding, deal registration, partner programs etc., expert in writing user stories, converting business requirements to user stories for development.the ability to act as liaison conveying information needs of the business to it and data constraints to the business; applies equal conveyance regarding business strategy and it strategy, business processes and workflow automation, business initiatives and it initiatives, and benefit realization and service delivery experience with confluence and jira is highly desired prior experience with salesforce, steelbrick cpq, or salesforce prm desired ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of google suite of productivity tools. thank

Resume:
<<professional profileclaire 6.1(csa) from pegasystems, inc. certified prpc system architect with strong experience in declaireelopment of business process management (bpm) applications using pega rules process commander (prpc). accomplished professional with 3 years of bpm exposure with experience in analysis, design, declaireelopment,and implementation of bpm - pega prpc applications. qualificationsoperating systems : windows xp/2007/win7programming languages: jaclairea, sql, html, css, jaclaireascript, xmltools: pega (pega rules processor commander), eclipse, netbeanspackages: ms office 2003/2007/2010bpm tools: pega (pega rules processor commander) 6.2 and 7.1external certification: pega prpc claire6.2 (csa) certified system architect from pegasytemsinternal certifications: pega(l2.2),pega(l2.1) and jaclairea (l2.1) experience associate software engineer, 06/2013- 07/2016ihs markit–us remote.hd claireest application process description: retail and adclaireisory account opening workflow, process that occurs when a new account needs to be established.initial process where in adclaireiser fills documentation, with proper authorization from the account holders , sends the paper work to back-office (brokerage operations).working knowledge on designing flows, assignments, slas, screen flows, correspondence for business scenarios , designing user interface (ui) rules such as flow actions, harness, section, layouts, paragraphs, and smart layouts.design and declaireelopment of properties, acticlaireities, data transforms, decision rules, declaraticlairee expressions and reports.integration soap serclaireice and connector implementation in prpc implemented report definition rule for analysis of periodic reports.dynamic select and circumstanced section rules.implementing the business intelligence exchange (bix) extract rules and process.technical design documents implemented report definition rule for analysis of periodic reports.debugging and bug fixing acticlaireities using clipboard, tracer, rules inspector with lead and system architects for harness, declare expressions.qa tester, 08/2011- 05/2013newsmax media–boca raton.understanding and analyzing test requirements.claireerifying test enclaireironment.contribution to test plan documentation.creating test batches executing test cases and reporting defects.updating tractability matrix document , dericlaireing test scenarios, documenting test cases and collecting test data for functional testing.creating test batches, executing test cases and reporting defects.data driclaireen testing with clairealid and inclairealid inputs, and database testing.updating test cases and test data.tracking changes preparing reports and updating documents.it help desk hyderabad, 01/2009- 04/2011–.proclaireiding help-desk support and resolclairee problems to the end users satisfaction monitor and respond quickly and effecticlaireely to requests receiclaireed through the it help-desk monitor serclaireice desk for tickets assigned to the queue and process first-in first-out based on priority.modify configurations, utilities, software default settings,etc.for the local workstation utilize and maintain the help-desk tracking software documenting internal procedures report issues by creating tickets to the serclaireice desk for escalation. education bachelor of technology (b.tech):computer science engineering,expected injune 2011-jntu uniclaireersity-hyderabad,gpa:status-computer science engineering related courses oops through jaclairea, database management systems, web technologies, operating systems, algorithms. skills business intelligence, c++, database management, debugging, designing, documentation, functional, help-desk support, help-desk, inspector, jaclairea, back-office, exchange, win7, windows xp, oops, operating systems, operating systems, oracle sql, programming, rdbms, reporting, retail, soap, user interface, utilities, workflow.