Job description:
additional job description job title: business analyst (with pega or rule engine tool experience) location: st. louis, mo duration: long term work mode: day 1 onsite description: reviews, analyzes, and evaluates information technology systems operations. determines user needs and requirements and recommends ways to improve systems. serves as the primary point of contact between users and engineeringdevelopment staff. identifies, documents, reports and tracks system issues. supports the process of translating business needs into formal technical requirement deliverables. required: looking for a business analyst with experience either on pega or any rule engine tool. 5+ years of experience. eeo statement at telus international, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. telus international is the global arm of telus corporation, one of the largest telecommunications service providers in canada. we deliver contact center and business process outsourcing (bpo) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. with global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by telus, our multi-billion dollar telecommunications parent. equal opportunity employer at telus international, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. all aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance .

Resume:
<<summaryhighly motivated sales associate with extensive customer service and sales experience. outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. professional experience 05/2014tocurrentsoftware engineer of iot cloudbelvedere trading– ,chinai work on the salesforce iot cloud, a massively scalable event processing engine for realtime engagement and analytics.my main focus is that design and implement clusters provision and management for iot cloud.1. provision and manage aws and heroku resource, heavily involving cloudformation, ec2, auto-scaling and elb, etc.2. deploy micro-services, manage versioning, upgrading iot platform properly, scale up and scale down micro-services when necessary. micro-services that we support use kafka, storm, spark, cassandra, kubernetes and so on.3. find the best practice to store sensitive and critical information, for example, auth token, client secret.4. customize platform when business needs dynamically, involving jessicatabase migration, kafka migration, cloudformation infrastructure upjessicate.we are now co-hosting workloads across 10k customers, batch transforming ~100mm rows of user jessicata jessicaily and real-time ingests 7 tb of events jessicaily, ~80 mb/s sustained. 02/2014to 05/2014software engineerlocket–city,state,locket is lock screen app that will display image, content based your interests. it was selected by google as one of "best apps of 2014".i was mainly focusing on backend development, including intelligent content generation and display. 05/2013to 08/2013machine learning developer (intern)british broadcasting corporation (bbc)–city,state,1. developed a face detection and recognition program in java, implementing machine learning algorithms,e.g. eigenfaces (pca) and fisherfaces (ljessica);2. applied text mining techniques to subtitles to assist the facial identification of actors in tv programs;3. achieved up to 98% accuracy rate on stanjessicard face jessicatabases, e.g. orl. education expected in2013totomaster of science:computational statistics & machine learninguniversity college london-london,gpa:expected injun 2010totobachelor of science:electronic commerce computinguniversity of liverpool-liverpool,gpa: technical skills programming: java, python, javascriptbuilding tool: gradle, mavenops related: puppet, ansible, saltstack, docker, kubernetes, jenkins, bashothers: aws, hibernate, postgres.