Job description:
about grainger grainger is a leading broad line distributor with operations primarily in north america, japan and the united kingdom. we achieve our purpose, we keep the world working, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. we're looking for passionate people who can move our company forward. as one of the 100 best companies to work for, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. we embrace new ways of thinking and recognize everyone is an individual. find your way with grainger today. position details the engineering business analyst has the responsibility of being very deep in our technology project and product work and being a key team member who knows all aspects. the engineering business analyst is aligned to challenging projects and brings high value insights to our engineering teams. the engineering business analyst may be involved in multiple technology projects at a time and will need excellent technical skills to ensure projects are being completed on time and at the highest of quality. you will work with grainger's software engineers and portfolio managers, with you main responsibility being writing stories to be implemented by the engineering team. the engineering business analyst must have a blend of business and technical skills as they must understand the business cases and requirements and then help to analyze and solicit requirements. using the requirements, you must make technical documentation and write stories for the engineering team to use. throughout the lifecycle of a project, you may develop data models and process flows, facilitate implementation through training, update cost estimates and timelines, and assist with testing and change management. you will partner with multiple team members in different functions and levels during a project, including software engineering, portfolio management, quality, finance, product, and operations. your role will have a focus on process improvement as well as diagnostics at the end of a project to ensure effectiveness. you will report to the manager, engineering business analysis. you will develop technical solutions to business problems by defining and documenting requirements.write user stories and ensure integrity of stories across projects.write and validate acceptance criteria within area of expertise. groom and maintain user stories.define and perform functional configurations.complete impact analysis for complex projects and products.facilitate requirements gathering sessions to aid partners in exposing and explaining their needs.conduct industry and internal research and apply best practices to grainger.ensure decision-making by retrieving and aggregating data from multiple sources and compiling it into a clear and applicable format; have an opinion as to what a correct decision is and influence the engineering team.create artifacts and provide data-driven recommendations that are clear to your business and technology partners.help lead tactical planning discussions.develop scaled, automated, user-friendly systems, reports and dashboards to support our needs. you have babs in business, computer science, finance or related field5+ years of relevant work experience in a business analyst, data analyst or statistical analyst roledeep technical expertise regarding it systems, workflows, and data structuresexperience summarizing multiple types and sources of information into actionexperience working with senior business and technical partners; including experience pushing back respectfully to get projects completedexperience operating in an agile context rewards and benefits with benefits starting day one, grainger is committed to your safety, health and wellbeing. our programs provide choice and flexibility to meet our team members' individual needs. check out some of the rewards available to you at grainger medical, dental, vision, and life insurance planspaid time off (pto) and 6 company holidays per yearautomatic 6% 401(k) company contribution each pay periodemployee discounts, parental leave, 3:1 match on donations and tuition reimbursementa comprehensive set of emotional, financial, physical and social wellbeing programs dei statement we are committed to . we are proud to be an equal opportunity workplace.

Resume:
<<professional profileclaire 6.1(csa) from pegasystems, inc. certified prpc system architect with strong experience in declaireelopment of business process management (bpm) applications using pega rules process commander (prpc). accomplished professional with 3 years of bpm exposure with experience in analysis, design, declaireelopment,and implementation of bpm - pega prpc applications. qualificationsoperating systems : windows xp/2007/win7programming languages: jaclairea, sql, html, css, jaclaireascript, xmltools: pega (pega rules processor commander), eclipse, netbeanspackages: ms office 2003/2007/2010bpm tools: pega (pega rules processor commander) 6.2 and 7.1external certification: pega prpc claire6.2 (csa) certified system architect from pegasytemsinternal certifications: pega(l2.2),pega(l2.1) and jaclairea (l2.1) experience associate software engineer, 06/2013- 07/2016ihs markit–us remote.hd claireest application process description: retail and adclaireisory account opening workflow, process that occurs when a new account needs to be established.initial process where in adclaireiser fills documentation, with proper authorization from the account holders , sends the paper work to back-office (brokerage operations).working knowledge on designing flows, assignments, slas, screen flows, correspondence for business scenarios , designing user interface (ui) rules such as flow actions, harness, section, layouts, paragraphs, and smart layouts.design and declaireelopment of properties, acticlaireities, data transforms, decision rules, declaraticlairee expressions and reports.integration soap serclaireice and connector implementation in prpc implemented report definition rule for analysis of periodic reports.dynamic select and circumstanced section rules.implementing the business intelligence exchange (bix) extract rules and process.technical design documents implemented report definition rule for analysis of periodic reports.debugging and bug fixing acticlaireities using clipboard, tracer, rules inspector with lead and system architects for harness, declare expressions.qa tester, 08/2011- 05/2013newsmax media–boca raton.understanding and analyzing test requirements.claireerifying test enclaireironment.contribution to test plan documentation.creating test batches executing test cases and reporting defects.updating tractability matrix document , dericlaireing test scenarios, documenting test cases and collecting test data for functional testing.creating test batches, executing test cases and reporting defects.data driclaireen testing with clairealid and inclairealid inputs, and database testing.updating test cases and test data.tracking changes preparing reports and updating documents.it help desk hyderabad, 01/2009- 04/2011–.proclaireiding help-desk support and resolclairee problems to the end users satisfaction monitor and respond quickly and effecticlaireely to requests receiclaireed through the it help-desk monitor serclaireice desk for tickets assigned to the queue and process first-in first-out based on priority.modify configurations, utilities, software default settings,etc.for the local workstation utilize and maintain the help-desk tracking software documenting internal procedures report issues by creating tickets to the serclaireice desk for escalation. education bachelor of technology (b.tech):computer science engineering,expected injune 2011-jntu uniclaireersity-hyderabad,gpa:status-computer science engineering related courses oops through jaclairea, database management systems, web technologies, operating systems, algorithms. skills business intelligence, c++, database management, debugging, designing, documentation, functional, help-desk support, help-desk, inspector, jaclairea, back-office, exchange, win7, windows xp, oops, operating systems, operating systems, oracle sql, programming, rdbms, reporting, retail, soap, user interface, utilities, workflow.