Job description:
servicenow ba perspective, here are some of the requirements: years of experience: 8+ yrs as a business analyst. scrum master experience is plus. servicenow certifications preferred csa & safe scrum master. cloud knowledge & experience helpful (aws, aws certifications, azure) enterprise infrastructure experience desired1. education and experience: a bachelor's degree in a relevant field such as computer science, information technology, business administration, etc. previous experience as a business analyst, especially in the it service management domain.2. servicenow knowledge: demonstrated knowledge and experience with servicenow platform functionality, modules, and applications. familiarity with itsm processes, incident management, change management, problem management, and service catalog is often required.3. analytical skills: strong analytical and problem-solving skills to identify business needs, analyze requirements, and translate them into practical servicenow configurations.4. communication and collaboration: excellent communication skills to work closely with stakeholders, gather requirements, and manage expectations. a business analyst must be able to articulate technical concepts to non-technical team members and vice versa.5. process mapping and design: experience in process mapping, workflow design, and process improvement initiatives to optimize and align business processes with servicenow capabilities.6. requirement gathering: proficiency in gathering business requirements, functional specifications, and user stories.7. documentation: strong documentation skills to create detailed functional and technical specifications, business process documentation, and use cases.8. configuration and customization: knowledge of servicenow configuration and customization options, including business rules, client scripts, ui policies, and other customization techniques.9. change management: understanding of change management principles and best practices, as changes to servicenow configurations can impact business operations.

Resume:
<<summaryrecent graduate from nucamp coding bootcamp with excellent research, technical and problem-solving skills. detail-oriented and able to learn new technology quickly. ambitious, career-focused job seeker, anxious to obtain entry-level python developer/devops position to help launch career while achieving company goals.experience working with different software development life cycle (sdlc) strategies in view of agile, scrum, and waterfall model.strong skills in object oriented programming (oop) concepts, object oriented design (ood) analysis, uml modeling and design patterns.good knowledge on oop (objective oriented programming) like inheritance, polymorphism, encapsulation and abstraction.good knowledge on django, flask.good knowledge on cloud like aws, azure and google cloud.good knowledge on advanced python like lambda, recursive functions, iterators, generators.design, implement and test services experience in microservice oriented architecturegood knowledge developing front end web applications using html, css.good knowledge waterfall, agile and scrum software development methodologies.strong problem-solving, organizing, communication and planning skills, with ability to work individually and team environment.self-motivated, able to set effective priority to achieve immediate and long-term goals and meet deadlines.good organizational, interpersonal, and communications skills with flexibility. skills postgresql/oracletesting and deploymenthtml and csspythongitdjango/flasksplunkmultitasking experience 05/xxx1to04/xxx2software qa engineeramrock– ,detail-oriented documentation and user guides to sport issues or discrepancies to align with features and comply with standards.effective and clear communication with developers or any stakeholders regarding non-compliance in existing code with update to compilers and evolving standards of best practice in java and python.good time management to perform meta-analysis of past test results to screen for weaknesses program architecture and suggest redesign of architecture, design where advisable.collaborated with developers and technical support representatives in identifying bugs to determine appropriate team to consult for resolving issue.conducted debugging new and updated applications through review of event logs using splunk and recommended solutions.reviewed application reports submitted to product owner and technical support representatives for triage.worked with agile and scrum methodologies to accomplish project milestones and ensure to be productive and developed plans to meet deadlines.ability to wrote quality test plan detailing objectives and test process to manual test cases for the team use for maximum productivity.monitored and facilitated bug resolutions to optimize application.collaborated with uat team to complete timely tests and facilitate smooth product releases.tested functionality, performance and compliance of each application using different testing tools against design specifications to maintain development standards.created and maintained database of common and known testing defects.met project scope and delivery date by planning optimal testing schedules.created and optimized automated testing tools for repetitive tasks.completed unit and regression tests on application and individual modules.produced test scripts for new automated application testing rounds. 03/2016to 10/2018java developercaterpillar– ,used hibernate orm to integrate with business application with oracle database where hibernate template is used to implement business logic.consumed web services by implementing spring rest support for development of restful web services.developed stored procedures, triggers and functions in oracle to process the trades using pl/sql and mapped it to hibernate configuration file and also established data integrity among all tables.developed hibernate mapping files for the object relational mapping while configuring hibernate.developed the entire application implementing mvc architecture integrating jsp with hibernate and spring frameworks.developed test cases using junit for unit testing as well as integration testing.developed hibernate mapping files for the object relational mapping while configuring hibernate.developed the entire application implementing mvc architecture integrating jsp with hibernate and spring frameworks.developed microservices for different level of layers in flow of network.accessed stored procedures and functions using jdbc callable statements.wrote and executed various sql queries and pl\sql programs to retrieve the data from the database oracle.used log4j, junit and developed unit test cases to monitor the application functionality.used tomcat as a server to deploy the application. education and trainingexpected in08/xxx2toto:backend, sql and devops with pythonnucamp coding bootcamp-remote,gpa:expected in 10/2015totobachelor of science:applied computingglyndwr university- ,gpa:.