Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<summaryhighly motivated sales associate with extensive customer service and sales experience. outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. skills filemaker, sql, javascript, and .net languages. asp.net (2 years), vb.net (2 years), javascript (4 years), microsoft office (6 years), sql (2 years), vba (1 year) experience software engineer, 06/2014- 12/2016– ,ucompose 2.0 production management system.2015 above and beyond award recipient.filemaker.ipads, , printing.converted an existing production and inventory management system from primarily paper-based to ~95% device-based.implemented ipads at the production, inventory, and shipping levels.pc-based and printable reports for administrative staff.reduced input lag from one day to minutes; gave administrative users real-time production reports.allowed supervisors to create different versions of recipes (e.g.in case of ingredient shortage), and to swap out recipes for a production run, recalculating ingredient needs instantly.real-time production reports, combined with a "production queue" of upcoming jobs, gave supervisors vastly increased flexibility in responding to customer needs, output irregularities (pro and con), and ingredient shortages.allowed us to comply with sqf standards by enabling supervisory staff to approve every step of the production process maintenance system.ipads for maintenance technicians.ipad and pc layouts for maintenance manager.touch-based design scheme developed with maintenance workflow in mind scoutboss.sql database.javascript and rest api.enabled boy scout units to enter orders for popcorn.enabled council and district leaders to manage orders for their units.provided printable invoices and various reports used by council and district leaders.calculated commission percentages, tracked payments, and directed award-winners to their respective prize sites based on council building-wide wifi.added wireless access points to all warehouses and loading docks.in conjunction with the production management system, made it possible to keep all aspects of production, inventory, shipping, and receiving up-to-date.reduced lag time from 1+ day to minutes or hours.software engineer, 04/2012- 05/2014rue la la– ,developed administrator interface allowing organizations to file corporate documents with the secretary of state.imported 180 years of corporate data from a mainframe dump file into the current sos database using a winforms application running a batch routine.developed a system wherein 600 business-filing relationships could be filed using an asynchronous, modular webpage designed to be utilized by administrative and public users alike, with varying permissions based on user role.developed a web page to allow users to add to, delete from, and update these relationships instantaneously, and preview the resulting form.utilized dynamsoft's javascript api to deliver client-side scanning and image upload functionality.allows users to add official documents to the government datastore with the click of a button.implemented user-friendly audit trail functionality that could be applied to any table in the database with the switch of a parameter.utilized telerik reporting tools to generate date-range reports on new businesses, invoice receipts and remitter letters, and state-issued certificates voter registration project.used telerik reporting and user interface tools to allow efficient, dependable maintenance of voter registration information.implemented one-touch scanning process that incorporated barcode created via javascript.barcodes are read by scanning software and used to associate the scanned image with a specific voter change record.used in a multi-step voter record confirmation process.assisted with a winforms application used in onsite polling in iowa elections.business intelligence analyst, 07/2010- 07/2012rue la la– ,utilized bi tools to deliver analytical data to business users.leveraged data warehouse knowledge at the semantic and presentation levels.network margin project.held on-site jad session with clients.daily meetings with clients to reiterate requirements and gauge progress.created 50-page user's guide to the network margin system. education and trainingbachelor's:computer science,expected inmay 2010-university of wisconsin-platteville,wigpa:status-computer science skills.net, asp. .net, administrative, , council, client, clients, data warehouse, database, dependable, filemaker, filing, government, image, inventory management, inventory, javascript, letters, mainframe, meetings, access, microsoft office, windows, network, manage orders, page, production management, progress, read, real-time, receiving, reporting, scanning, scheme, shipping, software engineer, sql, supervisory, switch, user interface, vba, web page, workflow.