Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<professional summaryhighly regarded self-starter with a masters degree in computer science. offering more than 5 years as a software engineer in dynamic environments. looking for a position to develop reports/dashboards at a company that appreciates a strong education background and work experience. skills requirement analysis & designenvironment set up and configurationrpd / report / dashboard developmentdevelopment best practices and standardsdemos to end users on development and functionalitypresentations on obiee to client personsconducting training/preparing training materialoracle /siebel applications oracle business intelligence enterprise edition 10.1.3.x, bip setup-configuration, informatica - dac setup & configuration.programming languages- sqldatabase- oracle 9.x, 10gsoftware packages- ms office productsoracle business intelligence enterprise edition 10.1.3.x, bip setup-configuration, informatica - dac setup & configuration.excellent communication skills excellent problem-solving abilitiesexcellent diagnostic skills refined system debugging skills fast learner skills go-live, back-up, , business intelligence, catalog, conversion, client, customer satisfaction, customer support, data-modeling, database, etl, features, informatica, information technology, office products, 3.x, enterprise, network, oracle 9.x, , developer, order management, presentations, processes, , reporting, requirement, sdlc, servers, scripts, siebel, sql, technical support, toad, training material, triage, upgrade work history 01/2011to 05/2013senior software engineeraktify ,improved system performance by making proactive adjustments and resolving bugs.updated and fixed existing repository and dashboards.worked with project managers, developers, quality assurance and customers to resolve technical issues.worked closely with customers to efficiently resolve issues.performed all testing and troubleshooting methods and documented resolutions in the system.trained and mentored junior developers and engineers.obiee upgrade assessmentrequirement analysis & designenvironment set up and configurationrpd / report / dashboard developmentdevelopment best practices and standardsdesign, build, unit testing obi reports 11/2008to 12/2010assistant systems engineertata consultancy services city,state,updated and fixed existing repository and dashboards.worked with project managers, developers, quality assurance and customers to resolve technical issues.worked closely with customers to efficiently resolve issues.performed all testing and troubleshooting methods and documented resolutions in the system.trained and mentored junior developers and engineers.obiee upgrade assessmentrequirement analysis & designenvironment set up and configurationrpd / report / dashboard developmentdevelopment best practices and standardsdemos to end users on development and functionalitypresentations on obiee to client personschanges to the repository as a part of the performance tuning.handling tickets for the existing application.developing a poc for new project proposals.onsite coordinator. first contact point for pre-implementation and post- implementation defect fixes.module lead (task assignment and work tracking of the team).understanding the business requirements.design, build, unit testing obi reportsprepared the test scripts for system testing and contributed to defect resolutionproviding analysis and estimates for the qa defects and ui/design change.working on the sit qa defects (includes rpd and webcat changes) and getting them to closure within the timelines providedtaking care of code maintenance activities across dev, sit anddev serversparticipating in triage calls to coordinate with etl and qa teamsworking with db team in understanding the performance issuesand resolve them.coordinated with the team during other sdlc phases likedevelopment, peer code reviews, unit testing, sit, bug fixingprocess and updating of design.supporting during go-live . education expected in2008totomaster of computer applications computer sciencer.v.r & j.c college of engineering.gpa:expected in2005totobachelor of science computers/mathematicst.j.p.s college,guntur,gpa:topper of the degreetopper in individual subjectswon prizes and awards in inter-college competitions and in-house activities.participated in all kinds of competitions like personality development,debates ,essay writing and presentations.secured the rank of 479th rank in icet competitive entrance exam for mca and mba.