Job description:
10627 software engineer ii (heroku architect) purpose: the heroku software engineer ii is responsible for analyzing, designing, developing, and implementing software projects and operational maintenance data hub tasks using heroku platform. essential functions: evaluate existing solutions and recommend potential heroku-enabled enhancements develops or updates support documentation as needed and leads peer review to allow acceptance of systems changes into production communicates design, requirements, functionality, and limitations of systemsapplications collaborates with other business and it partner teams on successful delivery of product enhancements and support working with testers and devops engineers for testing and deploying web applications on the heroku platform partner with team to debug and diagnose complex defects, conduct root cause analysis, and make resolution recommendations. maintains technical skills and expertise through continuing education and training. please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. duties, responsibilities and activities may change at any time with or without notice. basic requirements: bachelors degree in computer science, electricalelectronic engineering, information technology or another related field or equivalent 3+ years work experience in software development and three years of salesforce application development minimum 2 years professional experience using 3 or more development languages or tools (e.g., java, j2ee application framework) experience in building solutions on heroku platform knowledge in sqlsoql and experience in building database schemas. experience working closely across a variety of teams including product management, other platform developers and end users understanding the ui design parameters from ui designers ability to translate technical design options into business and functional impacts heroku certification preferred salary range - $79,800 to $114,103

Resume:
<<summarydetail-oriented billing professional with 11+ years experience applying exceptional customer service and resolving complex billing issues. highlightsself-starterproblem resolutiondeadline-orientedmicrosoft officespreadsheet developmentemployee training and development experience billing accountant,2011to2012burr & forman llp– ,cross-trained and provided back-up for other customer service representatives when needed.computed accurate sales prices for purchase transactions.generated sales and inventory reports in excel with data from a variety of sources, maintaining a 100% accuracy rate.ranked as most effective billing representative in the department out of 18 representatives.prepared a broad range of customized invoices to individuals and commercial accounts.expressed appreciation and educate customers on the products and services available.managed quality communication, customer support and product representation for each client.worked under strict deadlines.promptly responded to general inquiries from members, staff, and customers via mail, e-mail and fax.guaranteed positive customer experience s and resolved all customer complaints.billing representative, 01/2009to 01/2011cancer treatment centers of america– ,coordinate and complete administrative functions to facilitate and maintain accurate billing for customers.perform task associated with processing of all non-standard/standard billing request.maintenance contract, consolidations and revisions to supporting documents.process all non-standard/standard billing request which include hardware billing, web submittal, e-software shipments, process credit cards payment, direct shipment, proformas, consolidated billings and billing due list.perform non-revenue billings as well as credit adjustments, contracts and other billing requests as required.maintain files of generated billing documents.resolution of incorrect information to correctly bill a customer.assist manager with administrative functions when necessary.billing specialist, 01/2000to 01/2007menasha corporation– ,works a number of detailed revenue based reports and ensures the accuracy of invoicing. well as sales and services.research and resolving billing discrepancies.responsible for handling monthly client billing and invoicing.interfaces on the phone with customers, internal sales and service employees in resolving billing discrepancies.interfaces with credit representatives to correct errors identified through the collection process.occasional collection calls process manual invoices.establishes customer contracts in billing systems.support multiple contract types and manage complex billing rate agreements.organize invoices by billing type and maintain documentation to facilitate audits.assist manager(s) in problem solving.invoiced projects, periodic maintenance agreement, and transactional data consistent with contracts and/or purchase orders.billing administrator, 01/1999to 01/2000rentokil initial– ,consistently billed customers in a timely manner.process manual invoice.maintain high level on internal and external customer satisfaction while achieving business objectives.provide administrative support in the areas of revenue generation and accounts receivables.work effectively with the credit, marketing and procurement department, executive management, and sales personnel to ensure best possible account service.validates purchase orders for accuracy.occasional collection calls. education bachelor degree:business administration,expected into-,gpa:business administration skills account management, accounts receivables, administrative functions, administrative support, billing, billings, billing systems, clarify, hardware, consolidations, contracts, credit, client, customer satisfaction, executive management, filing, invoicing, marketing, works, organizational skills, personnel, problem solving, processes, procurement, maintain files, maintain documentation, research, sales, phone, type.