Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<summaryhighly motivated sales associate with extensive customer service and sales experience. outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. professional experience 05/2014tocurrentsoftware engineer of iot cloudbelvedere trading– ,chinai work on the salesforce iot cloud, a massively scalable event processing engine for realtime engagement and analytics.my main focus is that design and implement clusters provision and management for iot cloud.1. provision and manage aws and heroku resource, heavily involving cloudformation, ec2, auto-scaling and elb, etc.2. deploy micro-services, manage versioning, upgrading iot platform properly, scale up and scale down micro-services when necessary. micro-services that we support use kafka, storm, spark, cassandra, kubernetes and so on.3. find the best practice to store sensitive and critical information, for example, auth token, client secret.4. customize platform when business needs dynamically, involving jessicatabase migration, kafka migration, cloudformation infrastructure upjessicate.we are now co-hosting workloads across 10k customers, batch transforming ~100mm rows of user jessicata jessicaily and real-time ingests 7 tb of events jessicaily, ~80 mb/s sustained. 02/2014to 05/2014software engineerlocket–city,state,locket is lock screen app that will display image, content based your interests. it was selected by google as one of "best apps of 2014".i was mainly focusing on backend development, including intelligent content generation and display. 05/2013to 08/2013machine learning developer (intern)british broadcasting corporation (bbc)–city,state,1. developed a face detection and recognition program in java, implementing machine learning algorithms,e.g. eigenfaces (pca) and fisherfaces (ljessica);2. applied text mining techniques to subtitles to assist the facial identification of actors in tv programs;3. achieved up to 98% accuracy rate on stanjessicard face jessicatabases, e.g. orl. education expected in2013totomaster of science:computational statistics & machine learninguniversity college london-london,gpa:expected injun 2010totobachelor of science:electronic commerce computinguniversity of liverpool-liverpool,gpa: technical skills programming: java, python, javascriptbuilding tool: gradle, mavenops related: puppet, ansible, saltstack, docker, kubernetes, jenkins, bashothers: aws, hibernate, postgres.