Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<profilei am seeking to work in a interesting and diverse networking environment to display my networking skills. professional experience network engineer, 01/2015-currentaltamira–.work as a noc engineer at brookhaven national laboratory.checks syslogs and spectrum alarms for all of the network switches, wap's, and ups' across the laboratory upon arrival.responsible for maintaining the batteries for all 224 ups' across the laboratory which include quarterly battery maintenance and replacements of ups'.responsible for any "break and fix" operations that may occur throughout the workday such as hardware and software malfunctions.answers and acts on all network calls and tickets such as vlan/subnet changes, new vlan/subnets in particular locations, acl blocks, wireless issues, and power issues to the network equipment.help with walkthroughs and surveys involving any new wireless deployments which includes determining distance between waps, types of waps needed, and overall wireless coverage.have had hands on experience with many different network platforms such as: cisco 3560x, 3750x, 4503-e, 4506-e, and 6880x. aruba 105, 225 access points. ups x750, x1500, x2000, x6000.implemented and configured layer 2 and layer 3 technologies such as: mst, rpvst, vlans, trunks, cdp, lldp, acl, loopguard, portfast, and bpduguard.network engineer, 11/2014- 01/2015altice usa–.work as a noc engineer at brookhaven national laboratory.checks syslogs and spectrum alarms for all of the network switches, wap's, and ups' across the laboratory upon arrival.responsible for maintaining the batteries for all 224 ups' across the laboratory which include quarterly battery maintenance and replacements of ups'.responsible for any "break and fix" operations that may occur throughout the workday such as hardware and software malfunctions.answers and acts on all network calls and tickets such as vlan/subnet changes, new vlan/subnets in particular locations, acl blocks, wireless issues, and power issues to the network equipment.help with walkthroughs and surveys involving any new wireless deployments which includes determining distance between waps, types of waps needed, and overall wireless coverage.have had hands on experience with many different network platforms such as: cisco 3560x, 3750x, 4503-e, 4506-e, and 6880x. aruba 105, 225 access points. ups x750, x1500, x2000, x6000.implemented and configured layer 2 and layer 3 technologies such as: mst, rpvst, vlans, trunks, cdp, lldp, acl, loopguard, portfast, and bpduguard.pre-sales network engineer, 04/2014- 10/2014vlcm–.performed technical demonstrations of netbrain’s network management software to customers from various industries including many fortune 500’s, military/defense, isps, and others.helped deploy the software on the customer’s network assuring they had the proper system specifications in place, and proper settings (snmp ro strings, telnet/ssh credentials).trained customers to utilize netbrain’s software in order to map their network (including mpls clouds and vpns) using dynamic qmaps, manual stencil tools, and how to integrate with visio.trained customers to document their network by generating asset/inventory reports, well as change management documentation.taught customers how to manage network changes using netbrain’s change management module and how to delegate user privileges from the web gui.provided technical support to customers via web meetings, phone, and email.created technical documents/instructions.electrical/computer design engineer, 05/2013- 04/2014bbs architects, landscape architects, and engineers–.designed gas generator replacements ranging from 100-150kw at long island schools such planview/old bethpage middle school and port washington high school.designed power distribution circuits for new construction involving high voltage switchgear, switchboards, and panelboards.built out idf/mdf closets including network cabinets, two post racks, and cable management, grounding and bonding, patch panels, and copper and fiber cables.used autocad to design electrical and computer design drawings which were used for contractors and engineers to build out network drops, electrical receptacles, electrical feeders, panelboards, and switchgear. skills arista osjuniper os ·cisco ios ·ccna - certified cisco network associatecustomer servicecisco conceptstcp/ipcustomer service education and trainingb.s:electrical and computer engineering technology,expected in 12/2012-farmingdale state college-,gpa:proud member of the epsilon pi tau. gpa: 3.34status- skills autocad, c++, cable, cash register, ccna, cisco ios, cisco, concept, clients, excellent customer service, customer service, engineer, network cabling, fiber optics, java, meetings, access, network engineer, network, new construction, power distribution, protocols, routing, supervisor, switch, switchgear, tcp/ip, upgrades.