Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<summaryhighly motivated sales associate with extensive customer service and sales experience. outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. highlightsstata programming, r programming, sas programming, gis, nvivo, microsoft office experience data analyst consultant, 09/2014- 01/2015c.h. robinson worldwide, inc.–.conducting research and assisting with technical analyses of continued issues related to human exposure to contaminants in the environment; researching and understanding pollution control operations, and assessing the risks to human health and the environment from the application of wastewater effluent in wetland areas; conducting human bio-assays and other laboratory bench work to determine the estrogenicity of wastewater effluent; evaluating pollution control technologies; evaluating alternatives to wastewater chlorination; and overseeing the training of other laboratory assistants.primary duties included: provided analytical research and technical support for the zimbabwe health results based financing project impact evaluation.duties include: management of data received in the field, building statistical models from the data, and assisting with preparation.experience s of summary reports and working papers.research assistant, 06/2014-presentst. joseph's healthcare system– ,primary duties include: applying epidemiologic methods to understand dna abnormalities in male reproductive health using fluorescence in situ hybridization (fish) techniques in the gw men's health study (mhs) population; evaluating data collection, conducting data quality control, and utilizing statistical methods to study epidemiological problems in reproductive public health; applying epidemiologic methods to identify and interpret associations between fish data, urinary bio-marker data, and self-reported questionnaire data from the mhs population; sample collection and analysis; critically reviewing, abstracting environmental health research; overseeing research proposals, grants, and manuscript preparation; designing, planning and initiating epidemiologic studies using available sources of public health data; overseeing the recruitment of study participants and data collection in the mhs; and managing lab associates and graduate students in epidemiologic study protocols and laboratory experiment protocols.environmental health and safety intern, 06/2013- 08/2013alamo group–.primary duties included: critically reviewed environmental safety and health regulations; devel- oped board procedural programs and operating guidance on health/environmental risks assessment; reviewing workplace projects and providing training in health and safety procedures to federal reserve board employees; reviewing and interpreting federal hazard communication legislation to assure board compliance; wrote evaluation reports documenting compliance and recommendations; writing program documents identifying roles and responsibilities in areas such as hearing conserva- tion, respiratory protection, etc.graduate teaching assistant, 08/2012- 12/2015ohsu–.primary duties included: assisting with various environmental and occupational health courses, including "environmental and occupational epidemiology" and "toxicology: implications for public health policy"; managing students over multiple courses; leading organized classroom discussions; serving as liaison between instructors and students; and grading of assignments and exams. education doctor of public health:,expected inpresent-george washington university, milken institute school of public health-,washington dcgpa:status-master of science:public health,expected inmay 2012-tulane university school of public health-new orleans,lagpa:status-public healthbachelor of science:biology,expected inmay 2010-tougaloo college-,gpa:status-biology:health science,expected inmay 2012-tulane university school of public health-,gpa:status-health science skills data collection, designing, dna, environmental health, epidemiology, experiment, financing, gis, grants, managing, microsoft office, occupational health, programming, proposals, protocols, public health, quality control, recruitment, researching, research, safety, sample collection, sas, stata, technical support.