Job description:
additional job description job title: business analyst (with pega or rule engine tool experience) location: st. louis, mo duration: long term work mode: day 1 onsite description: reviews, analyzes, and evaluates information technology systems operations. determines user needs and requirements and recommends ways to improve systems. serves as the primary point of contact between users and engineeringdevelopment staff. identifies, documents, reports and tracks system issues. supports the process of translating business needs into formal technical requirement deliverables. required: looking for a business analyst with experience either on pega or any rule engine tool. 5+ years of experience. eeo statement at telus international, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. telus international is the global arm of telus corporation, one of the largest telecommunications service providers in canada. we deliver contact center and business process outsourcing (bpo) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. with global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by telus, our multi-billion dollar telecommunications parent. equal opportunity employer at telus international, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. all aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance .

Resume:
<<professional summaryenthusiastic computer engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. technical professional with complete understanding of entire software development life cycle. respectful self-motivator gifted at finding reliable solutions for software issues. experience d in c#, python, html, sql, node.js/javascript and working knowledge of restful api design & implementations. fluent in english and turkish and accustomed to working with cross-cultural, global teams. skills c#, html, css, javascript, 5 years of experience sql, 5 years of experience python, matlab, mongodb, tableau, node jsframeworks: .net, devexpress, tensorflow, keras, scikit-learn, pandas, nltk.search engine optimizationnetapicssclientsdatabase developmentdesigningenglishhtmlimage processingjavascriptleadershipmarketingmatlabc#officewindowsproject managementspeakerpythonsalessearch engine optimizationspanishsqlsystem architectureturkishuser interfaceweb sitewritten work history software developer, 12/2015-currentrapid global business solutions, inc– ,project was tasked to design an internal marketing system using c#,sql, html.net, devexpress.amazon,walmart,ebay and shopify.api's were integrated.the system records the end to end process.a scalable system architecture to support high-availability internet site with various internal applications was key.my responsibilities were:.integration of marketplace apis.coordinated with project management staff on database development timelines and project scope.revised, modularized and updated old code bases to modern development standards.authored code fixes and enhancements for inclusion in future code releases and patches.the successful launch of these applications enabled company growth of 30%.computer engineer intern, 06/2013- 09/2013ministry of agriculture and forestry–city.turkeytested the user interface for web site and provided feedback to increase user satisfaction, reduce reaction time and improve site mappings.executed performance testing on internal applications, documented results and maintained logs.computer engineer intern, 06/2012- 09/2012kisayol bilisim–city.turkeyour team has created an application for turkish patent and trademark office using matlab, c#, sql and html.my responsibilities within that team was:.developed the faq and support part of the web site.researched various studies and recommended alternate algorithms for image processing to increase accuracy and speed.tested and documented prototypes and standard products.maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.projects question answering system: as the sole resource on this project created a windows application with phyton for covid-19 related questions using bert and elmo language models.the frameworks were pandas, tensorflow, nltk.data visualization tool: the objective of this project was to analyze communication structures, employee relationships and suspicious transactions by designing and implementing a data visualization tool.the dataset included the vast challenge 2019 dataset with over 100,000+ data.the frameworks were flask, pandas and the language was phyton.my responsibilities were data cleansing and data categorization.from the data visualization leadership was able to get insight in the growth, sales, costs and make decisions towards better performance.pre-assess melanoma: the objective of the project was to create a system that could pre-assess malignant melanoma using matlab language and image processing algorithms.the system was trained with the images of malignant and healthy images.my responsibilities included all development, testing and training.the user interface was the responsibility of other team member.this system enabled the users to seek healthcare at earlier stages of melanoma. education in:,expected in 06/2021-rowan university-glassboro,njgpa:status-bachelor of science:computer engineering,expected in 06/2015-selcuk university-konya,gpa:status-master of science:,expected in--,expectedgpa:status- skills c#, html, css, javascript, 5 years of experience sql, 5 years of experience python, matlab, mongodb, tableau, node jsframeworks: .net, devexpress, tensorflow, keras, scikit-learn, pandas, nltk.search engine optimization,net, api, css, clients, database development, designing, english, html, image processing, javascript, leadership, marketing, matlab, c#, office, windows, project management, speaker, python, sales, search engine optimization, spanish, sql, system architecture, turkish, user interface, web site, written.