Job description:
additional job description job title: business analyst (with pega or rule engine tool experience) location: st. louis, mo duration: long term work mode: day 1 onsite description: reviews, analyzes, and evaluates information technology systems operations. determines user needs and requirements and recommends ways to improve systems. serves as the primary point of contact between users and engineeringdevelopment staff. identifies, documents, reports and tracks system issues. supports the process of translating business needs into formal technical requirement deliverables. required: looking for a business analyst with experience either on pega or any rule engine tool. 5+ years of experience. eeo statement at telus international, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. telus international is the global arm of telus corporation, one of the largest telecommunications service providers in canada. we deliver contact center and business process outsourcing (bpo) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. with global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by telus, our multi-billion dollar telecommunications parent. equal opportunity employer at telus international, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. all aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance .

Resume:
<<career overviewhighly motivated sales associate with extensive customer service and sales experience. outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. qualificationsdevelopment: using apache tomcat server, web services, mvc pattern and oop. programming languages: c#, java, javascript, css3 and html5 work experience software development intern, 11/2016-presentkion group– ,design, develop and test android and ios applications.involving with all phases of mobile app development from initial concept, through design, development, testing and deployment.work with product managers to clarify function flows and provide technical insight on optimization.work with the entire project team to balance creative objectives with business and technical requirements.data center operations associate, 01/2016- – ,develop internal application to process tracking data.responsible for on-site support of, data operations processes and providing security access controls to life sys users through various system applications.troubleshoot production issues reported by end users and demonstrate ability toward the resolution on restoring functionality and monitor network server.it intern, 01/2013- 10/2013department of state–city,state,install, configure, and upgrade the network hardware and software.identify and solve problems with hardware and software.troubleshoot network connectivity issues, working with remote employees. education and training:computer sciences/mathematics,expected inmay-2017-university of lincoln nebraska-lincoln,negpa:status-computer sciences/mathematics 3.36 skills apache, balance, clarify, hardware, concept, css3, html5, java, javascript, access, c#, mvc, network hardware, network, oop, optimization, processes, programming, tomcat, troubleshoot, upgrade.