Job description:
job summary manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. provides functional support for one or more sap modules and maintains the configuration of sap to reflect the current business organization and business processes. qualifications bachelors degree and sap fico certification highly preferred5+ years of experience with at least 3 years of generalbusiness process evaluationexperience contributing to at least onesap implementationor, experience working withecc and s4 hanaat least one year of experience in setting upimg (implementation guide) configurations in sapadditional sap experience outside of fico is a bonusability to manage multiple issues and requests at one timestrong interpersonal, communication, and problem-solving skills description maintain sap configuration in the img. test and implement configuration changes.conduct ongoing sap end-user training for new employees and employees changing roles.maintain sap-related issueresolution status.troubleshoot sap system functionality problems.identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.submit oss notes to sap. recommend application of relevant sap-provided oss notes, patches, etc. tests and implements results.evaluate, test, and implements sap system software upgrades, i.e., hot packs, new releases, etc.write detailed specifications for enhancement requests which require programming such as output documents, abap reports, interfaces tofrom external systems, data conversion, and user exits for special program processes.provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. provide plans and direct employees to bridge identified gap areas.work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.develop project timelines and monitor progress to ensure target project dates are met.provide end-user support in specific functional areas of sap. confer with process ownersbusiness users to analyze current sap processes, identify problems, learn specific requirements, and develop and recommend solutions.investigates opportunities for implementation of new functionality in sap to achieve process improvement in the business.write and maintains detailed user procedures and update sap training documentation.train organizational process owners on a train-the-trainer basis.prepare and maintains process flow diagrams for educational purposes.monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.take the lead in the knowledge area for larger, long-term business system projects.

Resume:
<<professional summarysoftware engineer with over 5 years of professional software development experience in highly scalable backend systems, web development, and product management. adept in critical thinking, advanced software proficiency, programming languages, and system design for enabling solutions with enhanced efficiency, well as low operation costs. accomplishmentsco-authored 4 patents filed at uspto.invited to vmware radio 2016 for a paper presentation on geo distributed monitoring systems.certificate of recognition awards at vmware.successfully led 4 major projects at amazon unblocking 100+ internal customers and many retail initiates. skills shell scriptingjava, c++testing, troubleshooting and debuggingdocker, vmware esxi, vcenter, vcloudteamwork, collaborationdirector, zabbix, linuxagile, scrumhtml & javascripttestng, jenkinssqlperformance and scalability optimizationobject-oriented programmingtechnical writingpython, r & shell scriptingrestful web servicesagileapic++debuggingdeliveryhtmljavajavascriptlinuxdirectorobject-oriented programmingoptimizationpressprocessespythonreal-timeretailscrumsdlcshell scriptingsoftware developmentsqlteamworktechnical writingtroubleshooting work history software development engineer, 04/2018tocurrentring– ,working in platform team running the core of amazon's retail business.led development of multi-tenant, highly scalable software solutions.engineered software release for efficient and highly scalable web solutions.completed four major projects, from press release to final delivery covering all sdlc processes.building solution with 30% adoption rate, handling 1.4 million transactions per second leading to 7- 9% improvement in backend requests for amazon products including amazon music and alexa.carried out performance optimizations leading to imr savings of approximately 7% or $10 million.ran campaigns for migrating close to ~400 internal customers to improve platform availability and security.software development engineer intern, 05/2017to 07/2017leidos holdings inc.– ,responsible for requirements, analysis, design, and implementation of a stateless post request service running the core of amazon's retail business.unblocked close to 40+ key customers including amazon's cart and checkout leading to the increased adoption rate of platform.member of technical staff, 07/2013to 08/2016advance energy–vancouver.indiadesigned and implemented geo-distributed monitoring solution for real-time monitoring of various vcloud air systems using open source technologies.collaborated with an agile development team to build java annotation-based framework for writing and orchestrating simple and efficient test libraries for restful api services.built orchestration tools for system engineers across 6 teams performing load tests, stress tests, and writing user workflows for testing vcloud air systems. education master of science:computer science, twin cities,expected in2017touniversity of minnesota-,gpa:gpa: 3.82bachelor of engineering:computer science, bangalore,expected in2013tobmsce-,gpa:gpa: 8.9 skills shell scriptingjjava, c++ttesting, troubleshooting and debuggingddocker, vmware esxi, vcenter, vcloudtteamwork, collaborationddirector, zabbix, linuxaagile, scrumhhtml & javascriptttestng, jenkinsssqlpperformance and scalability optimizationoobject-oriented programmingttechnical writingppython, r & shell scriptingrrestful web services,agile, api, c++, debugging, delivery, html, java, javascript, linux, director, object-oriented programming, optimization, press, processes, python, real-time, retail, scrum, sdlc, shell scripting, software development, sql, teamwork, technical writing, troubleshooting.