Job description:
servicenow ba perspective, here are some of the requirements: years of experience: 8+ yrs as a business analyst. scrum master experience is plus. servicenow certifications preferred csa & safe scrum master. cloud knowledge & experience helpful (aws, aws certifications, azure) enterprise infrastructure experience desired1. education and experience: a bachelor's degree in a relevant field such as computer science, information technology, business administration, etc. previous experience as a business analyst, especially in the it service management domain.2. servicenow knowledge: demonstrated knowledge and experience with servicenow platform functionality, modules, and applications. familiarity with itsm processes, incident management, change management, problem management, and service catalog is often required.3. analytical skills: strong analytical and problem-solving skills to identify business needs, analyze requirements, and translate them into practical servicenow configurations.4. communication and collaboration: excellent communication skills to work closely with stakeholders, gather requirements, and manage expectations. a business analyst must be able to articulate technical concepts to non-technical team members and vice versa.5. process mapping and design: experience in process mapping, workflow design, and process improvement initiatives to optimize and align business processes with servicenow capabilities.6. requirement gathering: proficiency in gathering business requirements, functional specifications, and user stories.7. documentation: strong documentation skills to create detailed functional and technical specifications, business process documentation, and use cases.8. configuration and customization: knowledge of servicenow configuration and customization options, including business rules, client scripts, ui policies, and other customization techniques.9. change management: understanding of change management principles and best practices, as changes to servicenow configurations can impact business operations.

Resume:
<<summary over three years of extensive experience as a front-end ui developer with solid understanding of database designing, development and installation of different modules. professional understanding of system development life cycle (sdlc) as well as various phases such as analysis design, development and testing. expert in developing user interface (ui) applications and professional web applications using javascript, jsp, xml, html5 /dhtml, dom, xhtml, jquery, css3, and ajax. extensive experience in various ui widgets using javascript libraries like angular.js, node.js and developing rich internet applications ria. experience in implementing web services (restful/soap) and rest services. experience in sql server and t-sql servers. experience in hadoop, hive, postgres, cassandra, mongo. sound knowledge in working with browsers compatibility issues with browsers like ie, firefox, safari, opera, chrome.good experience in automation testing with mocha and jasmine using selenium. good experience in jasmine framework to write the unit tests in order to prevent the functional defects from being deployed to production. good knowledge in the configuration management and version control software like tfs, bit bucket, github. highly motivated self-starter, hard worker, team player and research orientated. flexible, team player, “get-it-done” personality. skills programming languages: c, java, pythonoperating systems: windowsdatabase: mysqlweb technologies: html, css, javascript, jquery, java servlets, bootstrapproject detailsplay tomboladuration: 30 daysteam size: 1 java, mysql, css, javascript, jquery, html, bootstrap, java servlets experience software engineer intern, 10/2016-currentviasat inc.–ar,state,responsibilities: · designed frontend with in vb scripting. · developed single page application using the router concept. · used cisa, python,cism. · used powershell, perl for fast going application. · improved the performance of the application by replacing the existing process and controls with most suitable process flow, optimized queries and code snippets · introduced methodologies and best practices that enhanced product definition, release processes and customization of applications to user needs. education and trainingmaster of science:information technology,expected in--hyderabad,gpa:status-information technologyb.tech:electrical and electronics engineering,expected in2016--,gpa:status-electrical and electronics engineering kakinada with 70.40% marksdiploma:electrical and electronics engineering,expected in2013--,gpa:status-electrical and electronics engineering from sbtet andhra pradesh with 69.49% marks s.s.c. (2010) from state board of andhra pradesh with 74.00% marks skills c, css, database, html, java servlets, javascript, jquery, windows, mysql, operating systems, developer, programming, python.