An Act To Provide More Options to Maine Electric Service Customers and Support Maine's Climate Goals
Maine Legislature, Session 130, LD 0318
Committee Amendment CA_A_H955 (House)

HOUSE AMENDMENT "A" to COMMITTEE AMENDMENT "A" to H.P. 222, 
L.D. 318, "An Act To Provide More Options to Maine Electric Service Customers and 
Support Maine's Climate Goals" 
Amend the amendment in section 3 by striking out all of subsection 2 (page 2, lines 21 
to 44 in amendment) and inserting the following: 
'2. The Public Advocate shall examine the development and adoption of customer 
protections that include at least the following: 
A. Conditions for, or prohibitions on, any fees for residential customers seeking to 
change a product or pricing plan; 
B. Credits for excessive call center wait times; 
C. Education programs to inform customers about customer choices and protections 
and public service announcements by state agencies encouraging customers actively to 
shop for electricity supply options before winter and summer seasons when prices may 
be higher; 
D. Options for allowing retail electricity suppliers to bill for their electricity supply, 
value-added services and products along with the local distribution company's 
regulated charges, as well as an examination of whether retail electricity suppliers 
should be allowed to collect electricity bills that include value-added services and 
products other than generation supply service and whether nonpayment of those 
portions of electricity bills should be subject to the threat of disconnection of service; 
E. Publication, at least annually, of a competitive electricity provider repmt card that 
includes, but is not limited to, levels of verified complaints filed with the Public 
Utilities Commission against electricity providel's; 
F. Examining the advantages and disadvantages of variable-rate contracts for 
residential customers; 
G. Requiring renewable energy products marketed by retail electricity suppliers to be 
consistent with the State•s renewable energy resources laws; 
H. Examining whether retail electricity suppliers should be allowed to conduct door-
to-door sales only if the individual personally attempting to make a sale is employed 
by and supervised by the retail electricity supplier and whether the State's existing 
HOUSE AMENDMENT 
~os 
HOUSE AMENDMENT '.:A. "to COMMITTEE AMENDMENT "A" to H.P. 222, L.D. 318 
consumer protection laws adequately protect the State's retail electricity consumers; 
and 
I. Programs to protect low-income customers that incorporate energy equity 
considerations> including but not limited to a hardship program that provides grants to 
qualifying low-income customers on an annual basis; a payment extension program 
that allows a qualifying low-it1come customer additional time to pay a bill without the 
threat of termination; a payment plan program that allows qualifying low-income 
customers to pay the balance owed in installments along with the regular monthly bill; 
a bill discount program that provides qualifying low-income customers with a fixed 
discount on their monthly bill; and other programs designed to increase access to 
renewable energy for such customers.' 
Amend the amendment by relettering or renumbering any nonconsecutive Patt letter or 
section number to read consecutively. 
SUMMARY 
This amendment directs the Public Advocate to examine: 
1. Whether retail electricity suppliers should be allowed to collect electricity bills that 
include value-added services and products other than generation supply service and 
whethet· nonpayment of those portions of electricity bills should be subject to the threat of 
disconnection of service; 
2. 
The advantages and disadvantages of variable-rate contracts for residential 
customers; 
3. Requiring renewable energy products marketed by retail electricity suppliers to be 
consistent with the State's renewable energy resources laws; and 
4. Whether retail electricity suppliers should be allowed to conduct door-to-door sales 
only if the individual personally attempting to make the sale is employed by and supervised 
by the retail electricity supplier and whether the State's existing consumer protection laws 
adequately protect the State's retail electricity consumers. 
SPONSORED BY: .;/')l1 u1, 
d 
(Representative GR"J;OSKI, N.!11 
TOWN: Ellsworth 
HOUSE AMENDMENT