An Act To Implement Recommendations To Reform Telecommunications Regulation
Maine Legislature, Session 125, LD 1784
Committee: Energy, Utilities and Technology
Amends: 35-A MRSA §101, 35-A MRSA §102, 35-A MRSA §116, 35-A MRSA §120, 35-A MRSA §304, 35-A MRSA §307-A, 35-A MRSA §507, 35-A MRSA §703, 35-A MRSA §705, 35-A MRSA §708, 35-A MRSA §711, 35-A MRSA §912, 35-A MRSA §1302, 35-A MRSA §1304, 35-A MRSA §1311-B, 35-A MRSA §1312, 35-A MRSA §1316, 35-A MRSA §1322, 35-A MRSA §1508-A, 35-A MRSA §2102, 35-A MRSA §2301, 35-A MRSA §2306, 35-A MRSA §2310, 35-A MRSA §2522, 35-A MRSA §7101, 35-A MRSA §7101-A, 35-A MRSA §7101-B, 35-A MRSA §7102, 35-A MRSA §7104, 35-A MRSA §7104-B, 35-A MRSA §7105, 35-A MRSA §7106, 35-A MRSA §7107, 35-A MRSA §7109, 35-A MRSA §7301, 35-A MRSA §7303, 35-A MRSA §7303-A, 35-A MRSA §7304, 35-A MRSA §7305, 35-A MRSA §7306, 35-A MRSA §7307, 35-A MRSA §7308, 35-A MRSA §7504, 35-A MRSA §7507, 35-A MRSA §7901, 35-A MRSA §7902, 35-A MRSA §7903, 35-A MRSA §8301, 35-A MRSA §8302, 35-A MRSA §8901, 35-A MRSA §9106, 35-A MRSA §9207

Legislative Document 
No. 1784 
H.P. 1309 
House of Representatives, January 19, 2012 
An Act To Implement Recommendations To Reform 
Telecommunications Regulation 
Reported by Representative FITTS of Pittsfield for the Joint Standing Committee on 
Energy, Utilities and Technology pursuant to Resolve 2011, chapter 69, section 1. 
Reference to the Committee on Energy, Utilities and Technology suggested and ordered 
printed pursuant to Joint Rule 218. 
HEATHER J.R. PRIEST 
Clerk 
Be it enacted by the People of the State of Maine as follows: 
Sec. 1.  35-A MRSA §101, as amended by PL 1999, c. 398, Pt. A, §2 and affected 
by §§104 and 105, is further amended to read: 
§101.  Statement of purpose 
The purpose of this Title is to ensure that there is a regulatory system for public 
utilities and voice service providers in the State that is consistent with the public interest 
and with other requirements of law and to provide for reasonable licensing requirements 
for competitive electricity providers.  The basic purpose of this regulatory system is to 
ensure safe, reasonable and adequate service and to ensure that the rates of public utilities 
and providers of provider of last resort service are just and reasonable to customers and 
public utilities. 
Sec. 2.  35-A MRSA §102, sub-§4, as repealed and replaced by PL 1987, c. 628, 
§1, is amended to read: 
4.  Customer. "Customer" includes any person, government or governmental 
division which that has applied for, been accepted by and is currently receiving service 
from a public utility or voice service provider. 
Sec. 3.  35-A MRSA §102, sub-§§9-B to 9-D, are enacted to read: 
9-B.  Incumbent local exchange carrier.  "Incumbent local exchange carrier" 
means, with respect to an area, the local exchange carrier that on February 8, 1996 
provided telephone exchange service in the area and: 
A.  On February 8, 1996 was deemed to be a member of the exchange carrier 
association pursuant to 47 Code of Federal Regulations, Section 69.601(b); or 
B.  Is a person or entity that, on or after February 8, 1996, became a successor or 
assign of a member described in paragraph A. 
9-C.  Interexchange carrier.  "Interexchange carrier" means any person, association, 
corporation or other entity that provides intrastate interexchange telecommunications 
services, including a local exchange carrier that provides interexchange service. 
9-D.  Local exchange carrier.  "Local exchange carrier" means any person that is 
engaged in the provision of telephone exchange service or exchange access.  "Local 
exchange carrier" does not include a person insofar as that person is engaged in the 
provision of a commercial mobile service under 47 United States Code, Section 332(c), 
unless the commission by rule determines that the Federal Communications Commission 
includes such service in the definition of the term. 
Sec. 4.  35-A MRSA §102, sub-§11-A is enacted to read: 
11-A.  Provider of last resort service.  "Provider of last resort service" has the same 
meaning as in section 7201. 
Sec. 5.  35-A MRSA §102, sub-§13, as amended by PL 2009, c. 539, §1, is 
repealed and the following enacted in its place: 
13.  Public utility.  "Public utility" includes every gas utility, natural gas pipeline 
utility, transmission and distribution utility, telephone utility, water utility and ferry, and 
each of those utilities is declared to be a public utility.  "Public utility" includes a smart 
grid coordinator as defined in section 3143, subsection 1, paragraph B.  Nothing in this 
subsection precludes the jurisdiction, control and regulation by the commission pursuant 
to private and special act of the Legislature. 
Sec. 6.  35-A MRSA §102, sub-§18-B is enacted to read: 
18-B.  Telephone exchange service.  "Telephone exchange service" means service 
within a telephone exchange, or within a connected system of telephone exchanges within 
the same exchange area operated to furnish to subscribers intercommunicating service of 
the character ordinarily furnished by a single exchange, and that is covered by an 
exchange service charge, or comparable service provided through a system of switches, 
transmission equipment or other facilities, or combination thereof, by which a subscriber 
can originate and terminate a telecommunications service. 
Sec. 7.  35-A MRSA §102, sub-§19, as amended by PL 2009, c. 612, §3, is 
further amended to read: 
19.  Telephone utility.  "Telephone utility" includes every person, its lessees, 
trustees, receivers or trustees appointed by any court, that provides telephone service 
provider of last resort service for compensation inside this State.  "Telephone utility" also 
includes a dark fiber provider.  "Telephone utility" does not include any person or entity 
that is excluded from the definition of "public utility" as defined in subsection 13, subject 
to the provisions of subsection 13, paragraphs A to C. 
Sec. 8.  35-A MRSA §102, sub-§21-A is enacted to read: 
21-A.  Voice service provider. "Voice service provider" means any person 
providing, directly or indirectly, 2-way voice communications service for compensation 
in this State.  "Voice service provider" does not include a dark fiber provider. 
Sec. 9.  35-A MRSA §116, sub-§1, as amended by PL 2007, c. 478, §1, is further 
amended to read: 
1.  Utilities subject to assessments.  Every transmission and distribution, gas, 
telephone and water utility and ferry subject to regulation by the commission and every 
voice service provider is subject to an assessment on its intrastate gross operating 
revenues to produce sufficient revenue for expenditures allocated by the Legislature for 
the Public Utilities Commission Regulatory Fund established pursuant to this section.  
The budget for the Public Utilities Commission Regulatory Fund is subject to legislative 
review and approval in accordance with subsection 2.  The portion of the total assessment 
applicable to each category of public utility or voice service provider is based on an 
accounting by the commission of the portion of the commission's resources devoted to 
matters related to each category.  The commission shall develop a reasonable and 
practicable method of accounting for resources devoted by the commission to matters 
related to each category of public utility or voice service provider.  Assessments on each 
public utility or voice service provider within each category must be based on the utility's 
or voice service provider's gross intrastate operating revenues.  The commission shall 
determine the assessments annually prior to May 1st and assess each utility or voice 
service provider for its pro rata share for expenditure during the fiscal year beginning July 
1st.  Each utility or voice service provider shall pay the assessment charged to the utility 
or voice service provider on or before July 1st of each year.  Any increase in the 
assessment that becomes effective subsequent to May 1st may be billed on the effective 
date of the act authorizing the increase. 
A.  The assessments charged to utilities and voice service providers under this section 
are just and reasonable operating costs for rate-making purposes. 
B.  For the purposes of this section, "intrastate gross operating revenues" means 
intrastate revenues derived from filed rates and rates that are exempt from filing 
requirements pursuant to rules adopted by the commission under section 307-A 
charged by voice service providers and dark fiber providers, except revenues derived 
from sales for resale. 
C.  Gas utilities subject to the jurisdiction of the commission solely with respect to 
safety are not subject to any assessment. 
D.  The commission may correct any errors in the assessments by means of a credit or 
debit to the following year's assessment rather than reassessing all utilities or voice 
service providers in the current year. 
E.  The commission may exempt utilities or voice service providers with annual 
intrastate gross operating revenues under $50,000 from assessments under this 
section. 
Sec. 10.  35-A MRSA §116, sub-§3, as enacted by PL 1987, c. 141, Pt. A, §6, is 
amended to read: 
3.  Deposit of funds.  All revenues derived from assessments levied against utilities 
or voice service providers described in this section shall must be deposited with the 
Treasurer of State in a separate account to be known as the Public Utilities Commission 
Regulatory Fund. 
Sec. 11.  35-A MRSA §116, sub-§8, as amended by PL 2007, c. 539, Pt. KK, 
§13, is further amended to read: 
8.  Public Advocate assessment.  Every utility or voice service provider subject to 
assessment under this section is subject to an additional annual assessment on its 
intrastate gross operating revenues to produce sufficient revenue for expenditures 
allocated by the Legislature for operating the Office of Public Advocate.  The portion of 
this assessment applicable to each category of public utility or voice service provider is 
based on an accounting by the Public Advocate of resources devoted to matters related to 
each category.  The Public Advocate shall develop a reasonable and practicable method 
of accounting for resources devoted by the Public Advocate to matters related to each 
category of public utility or voice service provider.  Assessments on each public utility or 
voice service provider within each category must be based on the utility's or voice service 
provider's gross intrastate operating revenues.  The revenues produced from this 
assessment are transferred to the Public Advocate Regulatory Fund and may only be used 
to fulfill the duties specified in chapter 17.  The assessments charged to utilities and voice 
service providers under this subsection are considered just and reasonable operating costs 
for rate-making purposes.  The Public Advocate shall develop a method of accounting for 
staff time within the Office of Public Advocate.  All professional and support staff shall 
account for their time in such a way as to identify the percentage of time devoted to 
public utility and voice service provider regulation and the percentage of time devoted to 
other duties that may be required by law. 
A.  The Public Advocate shall submit its budget recommendations as part of the 
unified current services budget legislation in accordance with Title 5, sections 1663 
to 1665.  The assessments and expenditures provided in this section are subject to 
legislative approval.  The Public Advocate shall make an annual report of its planned 
expenditures for the year and on its use of funds in the previous year.  The Public 
Advocate may also receive other funds as appropriated by the Legislature. 
B.  The Public Advocate may use the revenues provided in accordance with this 
section to fund the Public Advocate and 9 employees and to defray the costs incurred 
by the Public Advocate pursuant to this Title, including administrative expenses, 
general expenses, consulting fees and all other reasonable costs incurred to 
administer this Title. 
C-1.  Funds that are not expended at the end of a fiscal year do not lapse but must be 
carried forward to be expended for the purposes specified in this section in 
succeeding fiscal years. 
Sec. 12.  35-A MRSA §120, sub-§5, as amended by PL 2009, c. 122, §9, is 
further amended to read: 
5.  Voice service provider exemptions.  The commission's activities undertaken 
pursuant to its authority to grant exemptions to telephone utilities voice service providers 
from certain portions of this Title; 
Sec. 13.  35-A MRSA §304, as enacted by PL 1987, c. 141, Pt. A, §6, is amended 
to read: 
§304.  Filing of schedules of rates, terms and conditions 
Every public utility that is not a telephone utility shall file with the commission, 
within a time to be fixed by the commission, schedules which shall that must be open to 
public inspection. The schedules shall must show all rates, tolls and charges which that 
the public utility has established and which that are in force at the time for any service 
performed by it within the State, or for any service in connection with or performed by 
any public utility controlled or operated by it or in conjunction with it. Every public 
utility that is not a telephone utility shall file with and as part of its schedules all terms 
and conditions that in any manner affect the rates charged or to be charged for any 
service. 
A person who provides provider of last resort service shall file with the commission, 
within a time to be fixed by the commission, schedules relating to provider of last resort 
service, which must be open to public inspection.  The schedules must show all rates, 
tolls and charges the person has established for provider of last resort service that are in 
force at the time for any provider of last resort service performed by it within the State, or 
for any provider of last resort service in connection with or performed by any telephone 
utility controlled or operated by it or in conjunction with it.  The person shall file with 
and as part of its schedules all terms and conditions that in any manner affect the rates 
charged or to be charged for provider of last resort service. 
Public utility schedules which Schedules that were formerly designated as rules shall 
must be designated as terms and conditions.  All such schedules to be filed with the 
commission shall must be designated as terms and conditions. 
Sec. 14.  35-A MRSA §307-A, as amended by PL 2001, c. 137, §3, is repealed. 
Sec. 15.  35-A MRSA §507, as enacted by PL 2001, c. 137, §4, is repealed. 
Sec. 16.  35-A MRSA §703, sub-§3-A, as repealed and replaced by PL 2009, c. 
66, §1, is amended to read: 
3-A.  Special contracts.  A public utility, subject to the commission's approval, may 
make a contract for a definite term for its product or service, but the published rates for 
the product or service may not be changed during the term of the contract without the 
commission's consent.  If the commission grants to a telephone utility or a group of 
telephone utilities an exemption pursuant to section 307-A from the requirement to file 
rate schedules or terms and conditions, that telephone utility or group of telephone 
utilities is exempt from the requirements for commission approval and consent under this 
subsection to the same extent as the exemption granted by the commission pursuant to 
section 307-A. 
Sec. 17.  35-A MRSA §705, last ¶ is enacted to read: 
The provisions of this section apply to telephone utilities only to the extent they relate 
to provider of last resort service. 
Sec. 18.  35-A MRSA §708, sub-§1, ¶C is enacted to read: 
C.  "Controlling interest" means: 
(1)  Voting power over voting shares of a corporation or entity that entitle the 
holders of those shares to cast at least 25% of the votes that all shareholders are 
entitled to cast in an election of the directors of the corporation or entity; or 
(2)  Voting power over at least 25% of the shares in any class of shares entitled to 
elect all the directors or any specified number of the directors. 
For the purposes of this section, a person does not have a controlling interest if that 
person holds voting power, in good faith and not for the purpose of circumventing 
this section, as an agent, bank, broker, nominee or trustee for one or more beneficial 
owners who do not individually or, if they are a group acting in concert, as a group 
have the voting power specified under this paragraph or who are not considered to 
have a controlling interest under this paragraph. 
A person has voting power over a voting share if that person has shares, directly or 
indirectly, through any option, contract, arrangement, understanding, voting trust or 
conversion right or, by acting jointly or in concert or otherwise, has the power to 
vote, or to direct the voting of, that voting share. 
Sec. 19.  35-A MRSA §708, sub-§5 is enacted to read: 
5.  Limitation.  The provisions of this section apply to a telephone utility only if the 
reorganization results in a merger, sale or transfer of a controlling interest of the 
telephone utility or any entity that owns more than 50% of the telephone utility. 
Sec. 20.  35-A MRSA §711, sub-§§1 to 3, as enacted by PL 1987, c. 141, Pt. A, 
§6, are amended to read: 
1.  Joint use permitted.  The commission may order that joint use be permitted and 
prescribe reasonable compensation and reasonable terms and conditions for the joint use 
when, after a hearing had upon its own motion or upon complaint of a public utility, an 
incumbent local exchange carrier or a cable television system affected, it finds the 
following:  
A.  That public convenience and necessity require the use by one public utility, 
incumbent local exchange carrier or cable television system of the conduits, subways, 
wires, poles, pipes or other equipment, or any part of them, on, over or under any 
street or highway and belonging to another public utility, incumbent local exchange 
carrier or cable television system; 
B.  That joint use will not result in irreparable injury to the owner or other users of 
the conduits, subways, wires, poles, pipes or other equipment or in any substantial 
detriment to the service; and 
C.  That the public utilities, incumbent local exchange carrier or cable television 
system have failed to agree upon the use or the terms and conditions or compensation 
for the use. 
2.  Liability of user.  If joint use is ordered, the public utility, incumbent local 
exchange carrier or cable television system to whom which the use is permitted shall be is 
liable to the owner or other users of the conduits, subways, wires, poles, pipes or other 
equipment for damage that may result from its use to the property of the owner or other 
users. 
3.  Interests of cable television subscribers.  Any actions taken or orders issued by 
the commission under this section shall must take into account the interests of the 
subscribers of the affected cable television system, as well as the customers of the 
affected public utilities or incumbent local exchange carriers. 
Sec. 21.  35-A MRSA c. 8, as amended, is repealed. 
Sec. 22.  35-A MRSA §912, as amended by PL 2001, c. 137, §5, is repealed. 
Sec. 23.  35-A MRSA §1302, sub-§4 is enacted to read: 
4.  Limitation. This section applies to telephone utilities only with regard to provider 
of last resort service. 
Sec. 24.  35-A MRSA §1304, sub-§1, as amended by PL 1995, c. 226, §1, is 
further amended to read: 
1.  Notice to utility and parties.  The commission shall notify the public utility or 
voice service provider, other parties and interested persons it considers proper of the time 
and place of the formal public hearing as provided in Title 5, section 9052. 
Sec. 25.  35-A MRSA §1304, sub-§2, as amended by PL 1995, c. 226, §2, is 
further amended to read: 
2.  Notice to subscribers.  If, after the commission has notified the public utility or 
voice service provider of the hearing as provided in this section or in section 310, it 
appears that the time, place and nature of the hearing will not be reasonably publicized by 
newspaper or otherwise, the following provisions apply.  
A.  The commission may by rule or upon written notice to the public utility or voice 
service provider require it to: 
(1)  Give reasonable notice of the time and place of the hearing to each subscriber 
affected or to be affected by the subject of the hearing; or  
(2)  File pertinent information as to the rates or service involved, including 
schedules of proposed rates, in the office of the clerk of the municipality where 
the subscribers reside. 
B.  The notice given by the public utility shall or voice service provider must: 
(1)  Be given by first class mail; and 
(2)  Include a statement that pertinent information as to rates or service is on file 
in the office of the clerk of the municipality where the subscribers reside. 
C.  Nothing in this section relieves the public utility from the provisions of section 
308. 
Sec. 26.  35-A MRSA §1304, sub-§5, as enacted by PL 1987, c. 141, Pt. A, §6, is 
amended to read: 
5.  Commission authorized to act on an expedited basis.  In proceedings pursuant 
to section 1302, 1303 or 1321, after providing reasonable notice and an opportunity to be 
heard, the commission may issue a temporary order pending the conclusion of the formal 
public hearing. In making the order, the commission shall consider the likelihood that it 
would be issued at the conclusion of the proceeding, the benefit to the public or affected 
customers compared to the harm to the public utility or voice service provider or other 
customers of issuing the order and the public interest.  Notwithstanding any other 
provisions of law, upon a written finding that the procedural requirements otherwise 
required by law will result in unreasonable harm to a public utility, a voice service 
provider, a customer or the public, the commission may establish accelerated notice 
periods, schedules and limitations on hearings as may be necessary to expedite 
consideration of the order. 
Sec. 27.  35-A MRSA §1311-B, as enacted by PL 2001, c. 135, §1, is amended to 
read: 
§1311-B.  Security of certain utility and voice service provider information 
1.  Designation of information as confidential.  If the commission, on its own 
motion or on petition of any person or entity, determines that public access to specific 
information about public utility or voice service provider technical operations in the State 
could compromise the security of public utility those systems to the detriment of the 
public interest, the commission shall issue an order designating that information as 
confidential.  Information designated as confidential pursuant to this section may include, 
but is not limited to, emergency response plans and network diagrams.  Information 
designated as confidential under this section is not a public record under Title 1, section 
402, subsection 3. 
2.  Treatment of information by commission; generally.  Except as otherwise 
provided in this section, the commission may not release information designated as 
confidential under subsection 1 and shall take appropriate steps to protect such 
information in its possession. 
3.  Access to information by parties in proceeding.  Designation of information as 
confidential under subsection 1 does not limit the right of a party in a proceeding before 
the commission to obtain discovery of that information.  Notwithstanding section 
1311-A, subsection 1, paragraphs A and C, the commission may issue a protective order 
limiting discovery of information designated as confidential pursuant to subsection 1 if 
the commission finds that specific limits are necessary to protect the public interest. 
4.  Release of information to other state agencies.  The commission may release 
information designated as confidential pursuant to subsection 1 or require the release of 
that information by a public utility or voice service provider to another state agency to the 
extent necessary to support emergency preparedness or response, law enforcement or 
other public health and safety activities.  The commission shall consult with a public 
utility or voice service provider before releasing or requiring the release of confidential 
information about that public utility or voice service provider to a state agency unless the 
commission determines that the public health and welfare require immediate release 
without such consultation.  The commission shall notify a public utility or voice service 
provider within 2 business days of providing information about that public utility or voice 
service provider to a state agency pursuant to this subsection.  As soon as practicable after 
receiving notice from a state agency pursuant to subsection 5, paragraph B of the agency's 
intent to release the information, the commission shall notify the public utility or voice 
service provider of the agency's intent. 
5.  Release by other state agencies.  A state agency that receives information about a 
public utility or voice service provider pursuant to subsection 4: 
A.  May not use that information for any purpose other than for the support of 
emergency preparedness or response, law enforcement or other public health and 
safety activities; 
B.  May not release that information to any other person or entity without prior notice 
to the commission unless the agency determines that immediate release of the 
information to one or more persons or entities is necessary for the protection of 
public health and safety; and 
C.  Shall, when finished with the use of any documents received from the 
commission or from a public utility or voice service provider pursuant to subsection 
4, return the documents to the commission or the public utility or voice service 
provider, as appropriate. 
Sec. 28.  35-A MRSA §1312, sub-§1, as enacted by PL 1987, c. 141, Pt. A, §6, is 
amended to read: 
1.  Witnesses.  Each witness who is ordered to appear before the commission shall 
receive for his attendance the fees and mileage provided for witnesses in civil cases in the 
Superior Court. This provision does not apply to the employees, officers, directors, 
trustees and holders of more than 10% of the common stock of a public utility which or 
voice service provider that is the subject of the commission's proceeding. 
Sec. 29.  35-A MRSA §1316, as amended by PL 1999, c. 398, Pt A, §21 and 
affected by §§104 and 105, is further amended to read: 
§1316.  Testimony presented by employees of public utilities, voice service providers 
or competitive service providers to legislative committees and to the Public 
Utilities Commission 
1.  Definitions.  As used in this section, unless the context otherwise indicates, the 
following terms have the following meanings. 
A.  "Employee" means a person who performs a service for wages or other 
remuneration  under a contract of hire, expressed or implied, but does not include an 
independent contractor. 
B.  "Employer" means a public utility, voice service provider or competitive service 
provider licensed to do business in this State with one or more employees. 
C.  "Legislative committee" means a joint standing committee or a joint select 
committee of the Legislature, a task force, commission or council or any other 
committee established by the Legislature and composed wholly or partly of 
Legislators for the purpose of conducting legislative business. 
D.  "Own time" means an employee's vacation or personal time, earned as a condition 
of employment. 
2.  Right to provide testimony.  Employees of a public utility, voice service provider 
or competitive service provider have the right to represent themselves and to testify 
before a legislative committee or the commission on their own time.  An employee of a 
public utility, voice service provider or competitive service provider who complies with 
this section may not be denied the right to testify before a legislative committee or the 
commission. 
3.  Discharge of, threats to or discrimination against certain employees for 
testimony presented to legislative committees or the commission.  Unless otherwise 
provided for, a supervisor may not discharge, threaten or otherwise discriminate against 
an employee of a public utility, voice service provider or competitive service provider 
regarding the employee's compensation, terms, conditions, location or privileges of 
employment because the employee, in compliance with this section, in good faith testifies 
before or provides information to a legislative committee or to the commission regarding 
the operation of the business of a public utility, voice service provider or competitive 
service provider or because the employee brings the subject matter of the testimony or 
information to the attention of a person having supervisory authority. 
This subsection does not apply to an employee who has testified before or provided 
information to a legislative committee or to the commission unless the employee has first 
brought the subject matter of the testimony or information in writing to the attention of a 
person having supervisory authority with the employer and has allowed the employer a 
reasonable time to address the subject matter of the testimony or information.  If 
appropriate, the employer shall respond in writing. 
4.  Exceptions.  The protection created in subsection 3 does not apply to testimony 
that, upon reasonable inquiry by the employee, would be found to be false, slanderous, 
libelous or defamatory or to testimony that violates a term or condition of a collectively 
bargained agreement or to testimony that discloses trade secrets or corporate strategy, the 
disclosure of which would result in harm to the employer. 
5.  Civil actions for injunctive relief or other remedies.  An employee of a public 
utility, voice service provider or competitive service provider who alleges a violation of 
rights under this section and who has made reasonable efforts to exhaust all grievance 
procedures, as provided for in the contract of employment or which that otherwise may 
be available at the employee's place of employment, may bring a civil action, including 
an action for injunctive relief, within 90 days after the occurrence of that alleged violation 
or after the grievance procedure or similar process terminates.  The action may be 
brought in the Superior Court for the county where the alleged violation occurred, the 
county where the complainant resides or the county where the person against whom the 
civil complaint is filed resides.  An employee must establish each and every element of 
the employee's case by a preponderance of the evidence. 
6.  Remedies ordered by court.  A court, in rendering a judgment in an action 
brought pursuant to this section, may order reinstatement of the employee, the payment of 
back wages, full reinstatement of fringe benefits and seniority rights or any combination 
of these remedies.  A court may also award the prevailing party all or a portion of the 
costs of litigation, including reasonable attorneys' fees and witness fees, if the court 
determines that the award is appropriate. 
7.  Collective bargaining rights.  This section does not diminish or impair the rights 
of a person under any collective bargaining agreement. 
8.  Jury trial; common-law rights.  Any action brought under this section may be 
heard by a jury.  Nothing in this section derogates any common-law rights of an 
employee or employer. 
Sec. 30.  35-A MRSA §1322, sub-§1, as amended by PL 1999, c. 398, Pt. A, §23 
and affected by §§104 and 105, is further amended to read: 
1.  Orders temporarily amended.  When the commission finds it necessary to 
prevent injury to a public utility's or voice service provider's business or to the interest of 
the people, or if the commission finds there is an emergency, it may temporarily alter, 
amend or, with the public utility's or voice service provider's consent, suspend existing 
rates, schedules or orders affecting the public utility or voice service provider.  When the 
commission finds it necessary to prevent injury to a competitive service provider's 
business or to the interest of the people, or if the commission finds there is an emergency, 
it may temporarily alter, amend or, with the competitive service provider's consent, 
suspend existing orders affecting the competitive service provider. 
Sec. 31.  35-A MRSA §§1501 and 1502, as enacted by PL 1987, c. 141, Pt. A, 
§6, are amended to read: 
§1501.  Liability for civil damages 
If a public utility or voice service provider violates this Title, causes or permits a 
violation of this Title or omits to do anything that this Title requires it to do, it may be 
liable in damages to the person injured as a result.  Recovery under this section does not 
affect a recovery by the State of the penalty prescribed for the violation. 
§1502.  Contempt 
Every public utility, voice service provider or person that fails to comply with an 
order, decision, rule, direction, demand or requirement of the commission or of a 
commissioner is in contempt of the commission and shall be punished by the commission 
for contempt in the same manner as contempt is punished by courts of record.  
Punishment for contempt is not a bar to and does not affect any other remedy prescribed 
in this Title, but is cumulative and in addition to other remedies. 
Sec. 32.  35-A MRSA §1508-A, sub-§1, ¶¶A to C, as enacted by PL 2003, c. 
505, §23, are amended to read: 
A.  For willful violations of this Title, a commission rule or a commission order by a 
public utility, voice service provider or a competitive electricity provider, the 
commission may impose an administrative penalty for each violation in an amount 
that does not exceed $5,000 or .25% of the annual gross revenue that the public 
utility, voice service provider or the competitive electricity provider received from 
sales in the State, whichever amount is lower.  Each day a violation continues 
constitutes a separate offense.  The maximum administrative penalty for any related 
series of violations may not exceed $500,000 or 5% of the annual gross revenue that 
the public utility, voice service provider or the competitive electricity provider 
received from sales in the State, whichever amount is lower. 
B.  For a violation in which a public utility, voice service provider or a competitive 
electricity provider was explicitly notified by the commission that it was not in 
compliance with the requirements of this Title, a commission rule or a commission 
order and that failure to comply could result in the imposition of administrative 
penalties, the commission may impose an administrative penalty that does not exceed 
$500,000. 
C.  The commission may impose an administrative penalty in an amount that does not 
exceed $1,000 on any person that is not a public utility, voice service provider or a 
competitive electricity provider and that violates this Title, a commission rule or a 
commission order.  Each day a violation continues constitutes a separate offense.  
The administrative penalty may not exceed $25,000 for any related series of 
violations. 
Sec. 33.  35-A MRSA §2102, sub-§1, ¶A, as enacted by PL 2007, c. 638, §1, is 
repealed. 
Sec. 34.  35-A MRSA §2102, sub-§3, as amended by PL 1997, c. 569, §1 and 
affected by, §2, is repealed. 
Sec. 35.  35-A MRSA §2102, sub-§5 is enacted to read: 
5.  Registration by voice service providers.  Except as otherwise prohibited by state 
or federal law: 
A.  A person may not be a voice service provider in this State unless registered with 
the commission.  The commission shall register a person as a voice service provider 
upon receipt from that person of a notice of intent to provide such service; 
B.  The commission may request information from voice service providers and take 
other measures necessary to preserve number resources; and  
C.  The commission may, for good cause and after providing an opportunity to be 
heard, revoke the authority of any person to be a voice service provider in this State.  
Good cause may include, but is not limited to, failure to pay an assessment pursuant 
to section 116 and failure to pay contributions pursuant to section 7104 or 7104-B. 
The commission shall adopt rules to carry out the purposes of this subsection.  Rules 
adopted pursuant to this subsection are routine technical rules as defined in Title 5, 
chapter 375, subchapter 2-A. 
Sec. 36.  35-A MRSA §2301, as amended by PL 2009, c. 612, §7, is further 
amended to read: 
§2301.  Voice service providers, federally supported dark fiber providers and 
television corporations may construct lines 
Except as limited, every corporation organized under section 2101 for the purpose of 
operating telephones voice service provider, every dark fiber provider for the purposes of 
constructing and maintaining its federally supported dark fiber, and every corporation 
organized for the purpose of transmitting television signals by wire may construct, 
maintain and operate its lines upon and along the route or routes and between the points 
stated in its certificate of incorporation; and may construct its lines and necessary 
erections and fixtures for them along, over, under and across any of the roads and streets 
and across or under any of the waters upon and along the route or routes subject to the 
conditions and under the restrictions provided in this chapter and chapter 25. 
Sec. 37.  35-A MRSA §2306, as amended by PL 1999, c. 398, Pt. A, §36 and 
affected by §§104 and 105, is further amended to read: 
§2306.  No taking property without consent 
 A public utility organized under section 2101 and former section 2109 or a voice 
service provider may not take, appropriate or use the location, pipes, lines, land or other 
property of any other person doing or authorized to do a similar business, without consent 
of the other person, except by Private and Special Act of the Legislature. 
Sec. 38.  35-A MRSA §§2307 and 2308, as enacted by PL 1987, c. 141, Pt. A, 
§6, are amended to read: 
§2307.  Public utilities and voice service providers may lay wires, pipes and cables 
under streets subject to municipal permit 
Public utilities and voice service providers may, in any municipality, place their pipes 
and appurtenances, wires and cables and all conduits and other structures for conducting 
and maintaining the pipes, wires and cables under the surface of those streets and 
highways in which the utilities are authorized to obtain locations for their pipes and 
appurtenances, poles and wires, subject to the written permit of the licensing authority, as 
defined in section 2502 and subject to such rules as to location and construction as the 
municipal officers or the Department of Transportation may designate in their the permit. 
A permit must be obtained under sections 2501 to 2508.  Permits to open streets and 
highways for the purpose of relaying or repairing the pipes and appurtenances, wires, 
cables, conduits and other structures may be granted without notice. 
§2308.  Protection of utility and voice service provider facilities upon discontinuance 
of public ways 
In proceedings for the discontinuance of public ways, public ways may be 
discontinued in whole or in part. The discontinuance of a town way shall be pursuant is 
subject to Title 23, section 3026.  Unless an order discontinuing a public way specifically 
provides otherwise, the public easement provided for in Title 23, section 3026, includes 
an easement for public utility or voice service provider facilities. A public utility or voice 
service provider may continue to maintain, repair and replace its installations within the 
limits of the way or may construct and maintain new facilities within the limits of the 
discontinued way, if it is used for travel by motor vehicles, in order to provide public 
utility or voice service provider service, upon compliance with the provisions of sections 
2503, 2505, 2506, 2507 and 2508. 
Sec. 39.  35-A MRSA §2310, sub-§1, as enacted by PL 1987, c. 141, Pt. A, §6, is 
amended to read: 
1.  Trespass. A person commits trespass on a utility pole if, without the prior consent 
of the utility owning owner of the pole, he that person places any object or makes any 
attachment on any utility pole, whether or not it is within the limits of a public way. 
Sec. 40.  35-A MRSA §2522, as amended by PL 1999, c. 398, Pt. A, §39 and 
affected by §§104 and 105, is further amended to read: 
§2522.  Maintenance of facilities 
Notwithstanding any other provision of law, a transmission and distribution utility, 
dark fiber provider or telephone utility local exchange carrier may trim, cut or remove by 
cutting trees located within the public right-of-way of a public way and may trim or cut 
portions of trees encroaching upon the public right-of-way when necessary to ensure safe 
and reliable service if: 
1.  Notice to applicable licensing authority.  Notice is provided by the utility, dark 
fiber provider or local exchange carrier to the applicable licensing authority, as defined in 
section 2502, at least 30 days before the trimming, cutting or removal of trees; 
2.  Consultation with applicable licensing authority.  Upon request of the 
applicable licensing authority, the utility, dark fiber provider or local exchange carrier 
consults with the applicable licensing authority before the trimming, cutting or removal 
of trees.  Notice must be sent to each municipality in which trimming, cutting or removal 
of trees is to be conducted and the utility, dark fiber provider or local exchange carrier 
shall consult with the applicable municipal licensing authority or, if none, the municipal 
officers before commencing operations.  The municipal licensing authority or, if none, 
the municipal officers may elect to hold a public hearing on the utility's, dark fiber 
provider's or local exchange carrier's proposal and, if so, the utility, dark fiber provider or 
local exchange carrier may not commence operations until after the public hearing has 
been held; 
3.  Public notice.  Public notice is placed in at least 2 newspapers with circulation in 
the area where trimming, cutting or removal of trees is scheduled to occur at least 30 days 
before the trimming, cutting or removal of those trees.  The notice must state that 
customers may request to be placed on the list, required under subsection 4, of persons 
who have requested to be personally consulted before the trimming, cutting or removal of 
trees; 
4.  Customer notice list.  Before the trimming, cutting or removal of trees, the 
utility, dark fiber provider or local exchange carrier confers with any person who requests 
personal consultation concerning the trimming, cutting or removal of trees on property in 
which the person has a legal interest.  The utility, dark fiber provider or local exchange 
carrier shall keep a list of persons who have requested personal consultation under this 
subsection.  The utility, dark fiber provider or local exchange carrier shall notify 
annually, in the form of a bill insert, all of the utility's, dark fiber provider's or local 
exchange carrier's customers of the opportunity to be on the list required under this 
subsection; and 
5.  Shade and ornamental trees.  Before removing a shade or ornamental tree, the 
utility, dark fiber provider or local exchange carrier consults with the owner of the land 
upon which the tree is located.  For purposes of this subsection, "owner" includes a 
person who owns the underlying fee interest in land encumbered with a public easement. 
This section does not apply to trimming, cutting or removal of trees undertaken in 
emergency situations. 
Sec. 41.  35-A MRSA §7101, sub-§1, as enacted by PL 1993, c. 410, Pt. OOO, 
§1, is amended to read: 
1.  Universal service.  The Legislature declares and finds that the 50-year effort to 
bring affordable, universally available telephone service to the public has served the State 
well; universal telephone service has contributed to the State's economic, social and 
political integration and development; the public benefits from universal telephone 
service because each telephone subscriber receives a more valuable service when 
virtually anyone else in the State can be called; and a significant rate increase may 
threaten universal service by forcing some Maine people to discontinue their telephone 
service. It is the policy of the State that telephone service must continue to be universally 
available in the form of provider of last resort service, especially to the poor, at affordable 
rates. 
Sec. 42.  35-A MRSA §7101-A, as enacted by PL 1991, c. 654, §1 and affected by 
§5, is amended to read: 
§7101-A.  Telecommunications privacy; policy 
The Legislature declares and finds customers the following. 
1.  Privacy right.  Telephone subscribers Customers of voice service providers have 
a right to privacy and the protection of this right to privacy is of paramount concern to the 
State. 
2.  Exercise of right.  To exercise their right to privacy, telephone subscribers 
customers of voice service providers must be able to limit the dissemination of their 
telephone numbers to persons of their choosing. 
Sec. 43.  35-A MRSA §7101-B, sub-§1, as enacted by PL 1997, c. 259, §1, is 
amended to read: 
1.  Definitions.  As used in this section, the term "intrastate access rates" means rates 
that a telecommunications voice service provider pays for access to a local exchange 
carrier's facilities and services in order to provide intrastate interexchange service. 
Sec. 44.  35-A MRSA §7102, sub-§1-A, ¶B, as enacted by PL 1991, c. 654, §2 
and affected by §5, is amended to read: 
B.  An identification service provided in connection with audiotext services, as 
defined in section 801, toll-free, or "800" access code, telephone service or a similar 
telephone service; 
Sec. 45.  35-A MRSA §7102, sub-§1-A, ¶C, as enacted by PL 1991, c. 654, §2 
and affected by §5, is amended to read: 
C.  An identification service that provides billing information to another telephone 
utility voice service provider or to others providing service to a customer; 
Sec. 46.  35-A MRSA §7104, sub-§2, as enacted by PL 1997, c. 692, §1, is 
amended to read: 
2.  General availability.  The commission shall seek to ensure that similar 
telecommunication services are provider of last resort service is available to consumers 
throughout all areas of the State at reasonably comparable rates. 
Sec. 47.  35-A MRSA §7104, sub-§3, as amended by PL 1999, c. 60, §1, is 
further amended to read: 
3.  Authority.  The commission shall adopt rules to implement this section and may 
require providers of intrastate telecommunications services voice service providers and 
providers of radio paging service to contribute to a state universal service fund to support 
programs consistent with the goals of applicable provisions of this Title and the federal 
Telecommunications Act of 1996, Public Law 104-104, 110 Stat. 56.  Prior to requiring 
that providers of intrastate telecommunications services voice service providers and 
providers of radio paging service contribute to a state universal service fund, the 
commission shall assess the telecommunications needs of the State's consumers and 
establish the level of support required to meet those needs.  If the commission establishes 
a state universal service fund pursuant to this section, the commission shall contract with 
an appropriate independent fiscal agent that is not a state entity to serve as administrator 
of the state universal service fund.  Funds contributed to a state universal service fund are 
not state funds.  Rules and any state universal service fund requirements established by 
the commission pursuant to this section must: 
A.  Be reasonably designed to maximize federal assistance available to the State for 
universal service purposes; 
B.  Meet the State's obligations under the federal Telecommunications Act of 1996, 
Public Law 104 - 104 104-104, 110 Stat. 56; 
C.  Be consistent with the goals of the federal Telecommunications Act of 1996, 
Public Law 104 - 104 104-104, 110 Stat. 56; 
D.  Ensure that any requirements regarding contributions to a state universal service 
fund be nondiscriminatory and competitively neutral; and 
E.  Require explicit identification on customer bills of contributions to any state 
universal service fund established pursuant to this section; and 
F.  Allow consideration in appropriate rate-making proceedings of contributions to 
any state universal service fund established pursuant to this section. 
G.  Require, if a voice service provider elects to recover its contributions under this 
section by means of a charge placed on a bill issued to a customer, explicit 
identification on that bill of any charge imposed under this section. 
For purposes of this subsection, "providers of intrastate telecommunications services" 
includes providers of radio paging service and mobile telecommunications services.  
Rules adopted under this subsection are routine technical rules as defined in Title 5, 
chapter 375, subchapter II-A 2-A. 
Sec. 48.  35-A MRSA §7104, sub-§4, as enacted by PL 1997, c. 692, §1, is 
repealed. 
Sec. 49.  35-A MRSA §7104, sub-§7, ¶A, as enacted by PL 2005, c. 305, §2, is 
amended to read: 
A.  In establishing the total level of support for the state universal service fund, the 
commission shall include funding levels for telecommunications relay services as 
recommended by the Telecommunications Relay Services Advisory Council, as 
established in section 8704, unless the commission determines, upon its own motion 
or upon the request of a provider of intrastate telecommunications services voice 
service provider, that the recommended funding levels may be unreasonable.  If the 
commission determines that the funding levels may be unreasonable, the commission 
shall open a proceeding to determine a reasonable funding level for 
telecommunications relay services, including related outreach programs.  Upon the 
conclusion of the proceeding, the commission shall establish funding support for 
telecommunications relay services, including related outreach programs, that it has 
found to be reasonable within the state universal service fund.  The commission shall 
require contributions to the state universal service fund on a quarterly basis to meet 
the established funding support levels. 
Sec. 50.  35-A MRSA §7104, sub-§8 is enacted to read: 
8.  Maximization of support.  The commission shall pursue all activities necessary 
to maximize the amount of federal support received by voice service providers offering 
voice and broadband service in the State. 
Sec. 51.  35-A MRSA §7104-B, sub-§1, ¶C, as enacted by PL 1999, c. 409, §2, 
is repealed. 
Sec. 52.  35-A MRSA §7104-B, sub-§2, as amended by PL 2001, c. 522, §1, is 
further amended to read: 
2.  Authority.  Pursuant to the authority granted in section 7104 and in order to carry 
out the policy goals established by section 7101, subsections 1, 2 and 4, the commission 
shall establish a telecommunications education access fund, referred to in this section as 
the "fund," and require all telecommunications carriers offering telecommunications 
services voice service providers providing service in the State and any other entities 
identified by the commission pursuant to subsection 8 to contribute to the fund.  The fund 
must be available, with any accumulated interest, to qualified libraries, qualified schools 
and the Raymond H. Fogler Library at the University of Maine to assist in paying the 
costs of acquiring and using advanced telecommunications technologies. 
Sec. 53.  35-A MRSA §7104-B, sub-§3, ¶A, as amended by PL 2005, c. 251, §1, 
is further amended to read: 
A.  Limit the amount collected to no more than 0.7% of retail charges for 
telecommunications 2-way voice communications services as determined by the 
commission, excluding interstate tolls or interstate private line services; 
Sec. 54.  35-A MRSA §7104-B, sub-§3, ¶¶C and D, as enacted by PL 1999, c. 
409, §2, are amended to read: 
C.  Integrate the collection of the charge with any state universal service fund 
developed by the commission; and 
D.  Require, if a voice service provider elects to recover its contributions under this 
section by means of a charge placed on a bill issued to a customer, explicit 
identification on customer bills of any charge imposed under this section; and. 
Sec. 55.  35-A MRSA §7104-B, sub-§3, ¶E, as enacted by PL 1999, c. 409, §2, 
is repealed. 
Sec. 56.  35-A MRSA §7104-B, sub-§4, ¶A, as enacted by PL 1999, c. 409, §2, 
is amended to read: 
A.  Telecommunications Two-way voice communications services; 
Sec. 57.  35-A MRSA §7104-B, sub-§8, as enacted by PL 1999, c. 409, §2, is 
repealed. 
Sec. 58.  35-A MRSA §7105, sub-§§1 and 2, as enacted by PL 1991, c. 654, §4 
and affected by §5, is amended to read: 
1.  Per-call blocking.  At least 2 months prior to initiating any caller-ID service, and 
throughout the period that caller-ID service is offered to subscribers in this State, 
telephone utilities voice service providers must advertise and immediately upon initiating 
such service must offer to all subscribers free per-call blocking.  The commission shall 
review the form and content of advertising required under this section. 
2.  Per-line blocking.  In any order in which the commission approves the offering of 
caller-ID in this State, the commission shall require Voice service providers must provide 
per-line blocking to be provided to individuals, agencies and groups that submit a written 
request to the telephone utility voice service provider asserting a specific need for per-
line blocking for reasons of health and safety.  Telephone utilities Voice service providers 
may not charge a subscriber a fee for the first per-line blocking or unblocking of the 
subscriber's line.  Except as otherwise authorized by law or to confirm that a subscriber 
has made a valid request, telephone utilities voice service providers may not disclose 
information concerning the request for per-line blocking submitted by an individual, 
agency or group. 
Sec. 59.  35-A MRSA §7106, as amended by PL 2007, c. 638, §§2 and 3, is 
further amended to read: 
§7106.  Unauthorized change of voice service provider 
1.  Unauthorized change of voice service provider.  This subsection governs the 
initiation of a change in a customer's local or intrastate interexchange carrier voice 
service provider that is not authorized by that consumer. 
A.  Notwithstanding Title 32, chapter 69, subchapter 5 or Title 32, section 14716, and 
except as otherwise provided by the commission by rule adopted pursuant to 
subsection 3, a local or intrastate interexchange carrier voice service provider may 
not initiate the change of a customer's local or intrastate carrier voice service provider 
unless the change is expressly authorized by the customer as verified by one of the 
following methods: 
(1)  Written or electronically signed authorization from the customer; 
(2)  Toll-free electronic authorization placed from the telephone number that is 
the subject of the change order; or 
(3)  Oral authorization of the customer obtained by an independent 3rd party. 
B.  When a customer's service voice service provider is changed to a new local or 
intrastate interexchange carrier voice service provider, the new local or intrastate 
interexchange carrier voice service provider shall maintain for 24 months a record of 
nonpublic customer-specific information that establishes that the customer authorized 
the change. 
D.  A local or intrastate interexchange carrier voice service provider that has initiated 
an unauthorized customer change shall: 
(1)  Pay all usual and customary charges associated with returning the customer 
to the customer's original local or intrastate interexchange carrier voice service 
provider; 
(2)  Return to the customer any amount paid to that carrier by the customer or on 
the customer's behalf; and 
(3)  Pay any access charges and related charges to access providers or to an 
underlying carrier when applicable; and. 
(4)  Upon request, provide all billing records to the original local or intrastate 
interexchange carrier from which the customer was changed to enable the 
original local or intrastate interexchange carrier to comply with this section and 
any commission rules adopted under this section. 
E.  Except as otherwise provided by the commission by rule in accordance with 
subsection 3, a customer subjected to an unauthorized change of local or intrastate 
interexchange carrier is responsible for charges of the authorized carrier for the 
customer's usage during the period the customer was served by the unauthorized 
carrier unless: 
(1)  The customer has paid the unauthorized carrier for the usage; and 
(2)  The amount paid by the customer has not been returned by the unauthorized 
carrier to the customer in accordance with paragraph D, subparagraph (2). 
If the unauthorized carrier has not returned to the customer the amount paid by the 
customer to the unauthorized carrier in accordance with paragraph D, subparagraph 
(2), the unauthorized carrier shall pay to the authorized carrier the charges of the 
authorized carrier for the customer's usage during the period the customer was served 
by the unauthorized carrier. 
2.  Penalty.  A local or intrastate interexchange carrier voice service provider that 
violates this section is subject to penalty in accordance with this subsection. 
A.  The commission may impose an administrative penalty against any person who 
violates this section or any rule or order adopted pursuant to this section.  In 
determining whether to impose a penalty, the commission may consider whether the 
violation was intentional.  The penalty for a violation may be in an amount not to 
exceed $5,000 for each day the violation continues, up to a maximum of $40,000 for 
a first offense and a maximum of $110,000 for subsequent offenses.  The amount of 
the penalty must be based on: 
(1)  The severity of the violation, including the intent of the violator, the nature, 
circumstances, extent and gravity of any prohibited acts; 
(2)  The history of previous violations; 
(3)  The amount necessary to deter future violations; 
(4)  Good faith attempts to comply after notification of a violation; and 
(5)  Such other matters as justice requires. 
B.  If the commission finds that a local or intrastate interexchange carrier has 
repeatedly violated this section or rules adopted under this section, the commission 
shall order the utility to take corrective action as necessary.  In addition, the 
commission, if consistent with the public interest, may suspend, restrict or revoke the 
registration or certificate of the local or intrastate interexchange carrier, so as to deny 
the local or intrastate interexchange carrier the right to provide service in this State. 
D.  The commission may order a telephone utility voice service provider to withhold 
funds collected on behalf of a carrier another voice service provider that is subject to 
an administrative penalty proceeding conducted pursuant to this section if it finds that 
it is more likely than not that penalties will be imposed or customer refunds will be 
ordered that are equal to or greater than the amount ordered withheld.  The 
commission shall provide the carrier voice service provider notice and an opportunity 
to be heard prior to ordering funds to be withheld.  If the commission finds that there 
is a clear danger that, if notified in advance, the carrier voice service provider will 
conceal or otherwise make funds unavailable to satisfy penalties or customer refunds 
prior to providing notice and an opportunity to be heard, it may issue an order to the 
public utility voice service provider to withhold the funds without providing notice or 
an opportunity to be heard.  To issue such an order, the commission must also make 
the first finding required by this paragraph.  The commission shall, without delay, 
provide a copy of the order to the carrier voice service provider along with written 
notice that the carrier voice service provider, on request, will be provided with an 
opportunity to contest the finding that it is more likely than not that penalties will be 
imposed or customer refunds will be ordered that are equal to or greater than the 
amount ordered withheld. 
3.  Rules.  The commission shall adopt nondiscriminatory and competitively neutral 
rules to further implement this section. 
A.  Except as otherwise provided in this subsection, rules adopted by the commission 
under this subsection, including rules regarding customer verification of a change of 
carrier, must be consistent with the rules adopted by the Federal Communications 
Commission governing the initiation of a change of a customer's interstate carrier. 
B.  The commission, in adopting rules governing customer verification of a change of 
carrier, shall consider whether customer verification is necessary in the case of 
customer-initiated calls. 
C.   The commission shall adopt by rule a definition of those actions that constitute 
initiation of a change of carrier under this section and a definition of actions that do 
not constitute the initiation of a change of carrier.  The commission shall consider 
whether actions not constituting the initiation of a change of a customer's carrier 
include actions of a local exchange carrier to change a customer's carrier: 
(1)  Undertaken at the direction of a carrier to which the customer's service is 
changed or with the oral or  written authorization of  the customer; and 
(2)  That do not result in the customer being changed to the service of the carrier  
undertaking the actions or to an affiliate of the carrier undertaking the actions. 
D.  Notwithstanding subsection 1, paragraph E, if the Federal Communications 
Commission provides by rule that customers are not responsible for charges of an 
authorized interstate carrier for the customer's usage during the period the customer 
was served by an unauthorized interstate carrier, the commission by rule may provide 
that a customer is not responsible for charges of an authorized local or intrastate 
carrier for the customer's usage during the period the customer was served by an 
unauthorized local or intrastate carrier. 
Rules adopted pursuant to this subsection are routine technical rules as defined in Title 5, 
chapter 375, subchapter II-A 2-A. 
4.  Enforcement.  The commission through its own counsel or through the Attorney 
General may apply to the Superior Court of any county of the State to enforce any lawful 
order made or action taken by the commission pursuant to this section.  The court may 
issue such orders, preliminary or final, as it considers proper under the facts established 
before the court. 
5.  Notice to the Attorney General.  If the commission has reason to believe that 
any carrier a voice service provider has violated any provision of the law for which 
criminal prosecution is provided and would be in order or any law regarding fraud or 
consumer protection, the Commission commission shall notify the Attorney General.  
The Attorney General shall promptly institute any actions or proceedings the Attorney 
General considers appropriate. 
6.  Customer education.  The Public Advocate shall periodically inform telephone 
voice service provider customers in the State of the protections and rights provided by 
this section. 
Sec. 60.  35-A MRSA §7107, sub-§1, ¶A, as enacted by PL 1999, c. 59, §1 and 
affected by §3, is amended to read: 
A.   "Billing agent" means a telephone utility voice service provider that includes in a 
bill it sends to a customer a charge for a product or service offered by a service 
provider. 
Sec. 61.  35-A MRSA §7107, sub-§2, as enacted by PL 1999, c. 59, §1 and 
affected by §3, is amended to read: 
2.  Registration requirements.  The following acts are prohibited. 
A.  A service provider may not offer a product or service to a customer, the charge 
for which appears on the bill of a billing agent, unless the service provider is properly 
registered with the commission. 
B.  A billing aggregator may not forward to a billing agent charges for a service or 
product offered by a service provider unless the billing aggregator is properly 
registered with the commission. 
C.  A billing aggregator may not forward charges to a billing agent from a service 
provider who is required to be registered under this subsection and who is not 
properly registered under this subsection. 
D.  A billing agent may not knowingly bill on behalf of a service provider who is 
required to be registered under this subsection and who is not properly registered 
under this subsection. 
A telephone utility that is authorized by the commission or by law to provide telephone 
services in this State voice service provider is not required to be registered under this 
subsection. 
The commission by rule may establish the manner and form of the registration.  A 
registration properly filed with the commission takes effect 14 days after the filing date 
unless the commission objects to the registration and provides notice of its objection to 
the registrant within the 14 days.  If the commission objects to the registration, the 
registration does not become effective unless expressly approved by the commission.  
The commission shall offer a person whose registration has been rejected an opportunity 
for a hearing.  A registration, once effective, remains effective until revoked by the 
commission or surrendered by the service provider or billing aggregator. 
Sec. 62.  35-A MRSA §7107, sub-§6, as corrected by RR 2003, c. 2, §113, is 
repealed and the following enacted in its place: 
6.  Rulemaking.  The commission shall adopt rules to implement this section.  Rules 
adopted under this subsection are routine technical rules pursuant to Title 5, chapter 375, 
subchapter 2-A. 
Sec. 63.  35-A MRSA §7109, as enacted by PL 2009, c. 36, §2, is amended to 
read: 
§7109.  Unlawful voice service provider charges 
1.  Unauthorized and duplicative line-item charges prohibited.  A telephone 
utility voice service provider may not charge a customer for, or include as a separate line-
item charge on the customer's bill, any charge unless that charge represents: 
A.  An actual service or fee authorized by the customer; or 
B.  An actual tax, fee or charge authorized or required by federal or state law or by a 
federal or state agency rule or order. 
A telephone utility voice service provider may not include in a line-item charge on a 
customer's bill any element of the telephone utility's voice service provider's costs that is 
charged for elsewhere on the customer's bill. 
2.  Description of line-item charges required.  A telephone utility voice service 
provider shall provide on the customer's bill a brief, clear, nonmisleading, plain language 
description of each line-item charge included on the bill and the authorized service, tax or 
fee represented by that line-item charge.   
3.  Enforcement. In addition to any authority the commission may have pursuant to 
other law, the commission may impose an administrative penalty upon a telephone utility 
voice service provider for violation of this section. The amount of any administrative 
penalty imposed under this subsection may not exceed $1,000 per violator for violations 
arising out of the same incident or complaint and must be based on: 
A.  The severity of the violation, including the intent of the violator and the nature, 
circumstances, extent and gravity of any prohibited acts; 
B.  The history of previous violations by the violator; 
C.  The amount necessary to deter future violations; 
D.  Good faith attempts to comply after notification of a violation; and 
E.  Such other matters as justice requires. 
The commission shall provide a simple process for a customer of a telephone utility voice 
service provider to report to the commission a line-item charge that the customer believes 
may violate this section. 
This subsection is not intended to limit any enforcement action or penalty pursued by the 
Attorney General for violations of Title 5, chapter 10 where applicable. 
Sec. 64.  35-A MRSA c. 72 is enacted to read: 
CHAPTER 72 
PROVIDER OF LAST RESORT SERVICE 
§7201.  Definitions 
As used in this chapter, unless the context otherwise indicates, the following terms 
have the following meanings. 
1.  Access to directory assistance.  "Access to directory assistance" means access to 
a service that includes, but is not limited to, making available to customers, upon request, 
information contained in directory listings. 
2.  Access to emergency services.  "Access to emergency services" means access to 
emergency services, as defined in Title 25, section 2921, subsection 5, through 9-1-1 or 
enhanced 9-1-1 service, as defined in Title 25, section 2921, subsection 6, to the extent a 
local government in the service area of a provider of last resort service provides 9-1-1 or 
enhanced 9-1-1 services. 
3.  Access to interexchange service.  "Access to interexchange service" means the 
use of the wireline loop, as well as that portion of the switch that is paid for by the end 
user, or the functional equivalent of these network elements in the case of a wireless 
carrier, necessary to access an interexchange carrier's network. 
4.  Access to operator services.  "Access to operator services" means access to any 
automatic or live assistance by a consumer to arrange for billing for or completion of a 
telephone call, or both. 
5.  Dual-tone multifrequency signaling.  "Dual-tone multifrequency" means a 
method of signaling that facilitates the transportation of signaling through a network, 
shortening call set-up time. 
6.  Local usage.  "Local usage" means an amount of minutes of use of exchange 
service within a certain area, prescribed by the commission, provided free of charge to 
end users. 
7.  Provider of last resort service.  "Provider of last resort service" means a flat-rate 
service with voice grade access to the public switched telephone network; local usage 
within a certain calling area as determined by the commission; dual-tone multifrequency 
signaling or its functional equivalent; single-party service or its functional equivalent; 
access to emergency services; access to operator services; access to interexchange 
service; access to directory assistance; toll limitation for qualifying low-income 
customers; and the capacity to maintain uninterrupted voice service during a power 
failure, either through the incorporation into the network and network interface devices of 
suitable battery backup, or through electric current. 
8.  Service provider.  "Service provider" means an entity designated as a provider of 
last resort service provider under this chapter. 
9.  Single-party service.  "Single-party service" means telecommunications service 
that permits users to have exclusive use of a wireline subscriber loop or access line for 
each call placed or, in the case of wireless telecommunications carriers that use spectrum 
shared among users to provide service, a dedicated message path for the length of a user's 
particular transmission. 
10.  Toll limitation for qualifying low-income customers.  "Toll limitation for 
qualifying low-income customers" means a service provided to customers of provider of 
last resort service that meet income qualifications established by the commission by rule 
that allows those customers: 
A.  To elect not to allow the completion of outgoing toll calls; or 
B.  To limit the amount of toll usage that the customer may incur. 
With respect to a service provider that has the capacity to allow customers both options 
described in paragraphs A and B, "toll limitation for qualifying low-income customers" 
means a service that offers both options to those customers.  With respect to a service 
provider that does not have the capacity to allow customers both options, "toll limitation 
for qualifying low-income customers" means a service that offers one of the options to 
those customers. 
11.  Voice grade access.  "Voice grade access" means a functionality that offers a 
minimum bandwidth range of 300 to 3,000 hertz that enables a user of 
telecommunications services to transmit voice communications, including signaling the 
network that the caller wishes to place a call, and to receive voice communications, 
including receiving a signal indicating there is an incoming call. 
§7202.  Designation of service providers 
1.  Initial designation of service providers. An entity that was an incumbent local 
exchange carrier as of January 1, 2012 shall provide provider of last resort service within 
its service area. 
2.  Relief from service provider obligation.  A service provider may petition the 
commission for authorization to discontinue offering provider of last resort service in a 
given geographic area.  In considering such a petition, the commission may consider the 
following factors: 
A.  The number of customers in the given geographic area who purchase only 
provider of last resort service rather than purchasing provider of last resort service as 
a component of a package of other services such as Internet service and video 
programming; 
B.  The physical locations of all provider of last resort service customers in the given 
geographic area; 
C.  The physical locations of all customers in the given geographic area who take 
service other than provider of last resort service from the service provider and the 
particular service offers that these customers take from the service provider; 
D.  The physical locations in the given geographic area where provider of last resort 
service customers have the ability to take basic local exchange service or its 
equivalent from 2 or more alternate voice service providers; 
E.  The price of basic local exchange service or its equivalent offered by alternate 
voice service providers in the given geographic area; and 
F.  The public interest. 
3.  Reassignment of service provider obligation.  A service provider may petition 
the commission for authorization to assign its provider of last resort service obligation for 
a given geographic area to another voice service provider.  The commission shall by rule 
develop a process for identifying and approving replacement service providers, but in no 
event may a voice service provider be designated as a replacement service provider 
without the express consent of the voice service provider.  Before authorizing the 
reassignment of the provider of last resort service obligation to another voice service 
provider, the commission shall ensure that the voice service provider possesses the 
financial and technical capability to meet all provider of last resort service standards set 
by the commission. 
§7203.  Revenue requirements of service providers 
1.  Provider of last resort service rates.  The rates for provider of last resort service 
are those rates in effect for basic local exchange service for each incumbent local 
exchange carrier in the service area of that carrier as of January 1, 2012.  After January 1, 
2012, the commission may establish rates for provider of last resort service within any 
geographic area by rule in accordance with the provisions of this section. 
2.  Provider of last resort service rate adjustment.  A service provider may petition 
the commission for an increase in its provider of last resort service rate in a geographic 
area.  In evaluating whether such an increase is necessary, the commission shall establish 
the minimum revenue required to offer provider of last resort service for the geographic 
area.  In adjusting provider of last resort service rates, the commission shall consider the 
prospective network costs of the service provider in the geographic area and the revenues, 
from all sources and services, generated by the service provider through its operation of 
its network in that area. 
3.  Provider of last resort service revenue support from the state universal 
service fund.  If the commission determines, after considering a petition pursuant to 
subsection 2, that the revenues generated by provider of last resort service rates are 
insufficient to meet the revenue requirements of a service provider in a geographic area 
and if the provider of last resort service rate has been raised to a level equal to 2 standard 
deviations above the national average basic local exchange service rate in urban areas as 
determined by the Federal Communications Commission, the commission may designate 
a support amount to be provided to the service provider from the state universal service 
fund established pursuant to section 7104. 
4.  Other rates.  In adopting rules under section 7205, the commission shall establish 
a methodology for determining the rates for provider of last resort service offered by a 
replacement service provider designated under section 7202. 
§7204.  Provider of last resort service consumer protection 
A service provider in accordance with rules adopted by the commission pursuant to 
section 7205: 
1.  Information.  Shall provide customers adequate and timely information about 
provider of last resort service; 
2.  Fairness.  Shall treat its customers in a nondiscriminatory manner and may not 
unreasonably deny or disconnect provider of last resort service; and 
3.  Consumer protection.  Shall comply with minimum consumer protection 
standards for provider of last resort service essential to the preservation of good quality, 
affordable provider of last resort service throughout the State. 
§7205.  Rules 
The commission shall adopt rules to establish provider of last resort service standards 
and implement this chapter.  Rules adopted pursuant to this subsection are routine 
technical rules as defined in Title 5, chapter 375, subchapter 2-A. 
Sec. 65.  35-A MRSA §7301, as enacted by PL 1987, c. 141, Pt. A, §6, is repealed. 
Sec. 66.  35-A MRSA §7303, as enacted by PL 1987, c. 141, Pt. A, §6, is repealed. 
Sec. 67.  35-A MRSA §7303-A, as enacted by PL 2001, c. 106, §1, is repealed. 
Sec. 68.  35-A MRSA §7304, as repealed and replaced by PL 1991, c. 54, §1 and 
affected by §2, is repealed. 
Sec. 69.  35-A MRSA §7305, as enacted by PL 1989, c. 651, §2, is repealed. 
Sec. 70.  35-A MRSA §7306, as enacted by PL 1991, c. 318, §1, is repealed. 
Sec. 71.  35-A MRSA §7307, as amended by PL 2007, c. 478, §2, is further 
amended to read: 
§7307.  Notice of rate changes 
1.  Notice required.  A telephone utility offering intrastate toll service voice service 
provider may not increase the price for such voice service or change its terms or 
conditions for such service in a manner that results in an increase in costs for any 
customer without first: providing prior adequate notice to each customer identifying the 
change in terms or conditions or price increase and the effective date of the change or 
increase.  The notice, which may take the form of a bill insert or notice by electronic 
means, must be provided no less than 25 days prior to the effective date of the increase in 
price or change in terms or conditions.  The commission by rule may define what 
constitutes adequate notice. 
A.   Filing a tariff revision with the commission identifying the new price or the 
change in the terms or conditions of service unless the utility is exempt from filing 
tariffs pursuant to rules adopted by the commission under section 307-A; and 
B.   Providing prior adequate written notice to each retail subscriber receiving 
intrastate toll service from the utility identifying the change in terms or conditions or 
price increase and the effective date of the change or increase.  The notice, which 
may take the form of a bill insert, must be provided no less than 25 days prior to the 
effective date of the increase in price or change in terms or conditions.  The 
commission by rule shall define what constitutes adequate written notice and shall 
specify whether notice by electronic means is adequate written notice. 
2.  Failure to notify.  An increase in price or a change in the terms or conditions of 
service that results in an increase in costs for a customer receiving intrastate toll service 
from a telephone utility voice service may not take effect until the customer has been 
supplied with adequate written notice in conformity with subsection 1.  A customer that 
has not been supplied with adequate written notice under subsection 1 is not obligated to 
make payment for any increase in the customer's bill attributable to an increase in price or 
change in the terms or conditions.  A telephone utility voice service provider shall refund 
to a customer any increase in the customer's payments attributable to an increase in price 
or change in terms or conditions if the telephone utility voice service provider fails to 
provide adequate written notice in accordance with subsection 1. 
3.  Notice of rights.  A telephone utility offering intrastate toll service shall provide 
notice to customers of the requirements of subsection 1, paragraph B and of customer 
rights pursuant to subsection 2.  The commission by rule shall specify the form and 
frequency of the notice. 
4.  Rules.  The commission shall adopt rules to implement this section.  Rules 
adopted pursuant to this section are routine technical rules as defined in Title 5, chapter 
375, subchapter II-A 2-A. 
Sec. 72.  35-A MRSA §7308, as enacted by PL 2007, c. 511, §1, is repealed. 
Sec. 73.  35-A MRSA §7504, as enacted by PL 1987, c. 141, Pt. A, §6, is repealed. 
Sec. 74.  35-A MRSA §7507, sub-§§2 and 3, as enacted by PL 1993, c. 31, §1, 
are amended to read: 
2.  Order.  The commanding law enforcement officer at a critical incident may order 
a previously designated telephone utility voice service provider security employee to 
arrange to cut, reroute or divert telephone lines for the purpose of preventing telephone 
communication by a suspected person with a person other than a law enforcement officer 
or a person authorized by a law enforcement officer. 
3.  Security employee designation.  A telephone utility voice service provider shall 
designate a security employee and an alternate security employee to provide required 
assistance to law enforcement officers involved in a critical incident. 
Sec. 75.  35-A MRSA c. 77, as amended, is repealed. 
Sec. 76.  35-A MRSA §7901, as amended by PL 1995, c. 225, §14, is further 
amended to read: 
§7901.  Telephone lines 
1.  Connection between the lines of 2 or more providers.  When the commission, 
after a hearing, finds that a physical connection can reasonably be made between the lines 
of 2 or more telephone utilities voice service providers whose lines can be made to form a 
continuous line of communication by the construction and maintenance of suitable 
connections for the transfer of messages or conversations and that public convenience and 
necessity will be served by the connection, or finds that 2 or more telephone utilities 
voice service providers have failed to establish joint rates, tolls or charges for service by 
or over their lines, and that joint rates, tolls or charges ought to be established, the 
commission may, by its order: 
A.  Require that the connection be made, except where the purpose of the connection 
is primarily to secure the transmission of local messages or conversations between 
points within the same city or town; 
B.  Require that conversations be transmitted and messages transferred over the 
connection under such rules as the commission may establish; and 
C.  Prescribe through lines and joint rates, tolls and charges to be made and to be 
used, observed and enforced in the future. 
2.  Division of costs between providers.  If the telephone utilities voice service 
providers under subsection 1 do not agree upon the division between them of the cost of 
the physical connection or connections or the division of the joint rates, tolls or charges 
established by the commission over the through lines, the commission may, after further 
hearing, establish the division by supplemental order. 
Sec. 77.  35-A MRSA §7902, as amended by PL 2009, c. 612, §9, is further 
amended to read: 
§7902.  Lines along highways and across waters 
Every telephone utility A voice service provider or person transmitting television 
signals by wire may, except as limited, construct, maintain and operate its lines upon and 
along the routes and between the points stated in its certificate of incorporation; and may, 
subject to the conditions and under the restrictions provided in this Title, construct its 
lines along, over, under and across any of the roads and streets and across or under any of 
the waters upon and along the routes, with all necessary erections and fixtures.  The 
authority provided under this section applies to a dark fiber provider for the purposes of 
constructing and maintaining its federally supported dark fiber. 
Sec. 78.  35-A MRSA §7903, as amended by PL 1995, c. 225, §14, is further 
amended to read: 
§7903.  Connection with other telephone lines 
Every telephone utility A voice service provider in the State may, upon such terms as 
may be agreed upon by the contracting parties, subject to the control of the commission: 
1.  Connect lines.  Connect its lines with those of any other like utility voice service 
provider; 
2.  Sell or lease lines.  Sell or lease its lines and property, in whole or in part, to any 
other like utility voice service provider; and 
3.  Purchase or lease lines.  Purchase or lease the lines and property, in whole or in 
part, of any like utility voice service provider. 
Sec. 79.  35-A MRSA §8301, as enacted by PL 1987, c. 141, Pt. A, §6, is repealed. 
Sec. 80.  35-A MRSA §8302, as enacted by PL 1987, c. 141, Pt. A, §6, is amended 
to read: 
§8302.  Pole attachments 
Where If a cable television system and public utility have failed and a dark fiber 
provider or voice service provider fail to agree on the joint use of poles or other 
equipment or on the terms and conditions or compensation for the use, the matter shall be 
is subject to section 711. 
Sec. 81.  35-A MRSA c. 85, as amended, is repealed. 
Sec. 82.  35-A MRSA §8901, as enacted by PL 1991, c. 342, §5, is repealed. 
Sec. 83.  35-A MRSA §9106 is enacted to read: 
§9106.  Application of chapter; repeal 
Notwithstanding anything to the contrary in this chapter, the provisions of this 
chapter apply only to an alternative form of regulation approved by the commission prior 
to January 1, 2012.  This chapter is repealed August 1, 2013. 
Sec. 84.  35-A MRSA §9207, sub-§1, as enacted by PL 2005, c. 665, §3, is 
amended to read: 
1.  Confidential information.  If the authority, on its own or upon request of any 
person or entity, determines that public access to specific information about 
communications service providers in the State could compromise the security of public 
utility systems or communications infrastructure to the detriment of the public interest or 
that specific information is of a competitive or proprietary nature, the authority shall issue 
an order designating that information as confidential. Information that may be designated 
as confidential pursuant to this subsection includes, but is not limited to, network 
diagrams.  The authority may designate information as confidential under this subsection 
only to the minimum extent necessary to protect the public interest or the legitimate 
competitive or proprietary interests of a communications service provider.  The authority 
shall adopt rules pursuant to section 9205, subsection 3 defining the criteria it will use to 
satisfy the requirements of this paragraph subsection and the types of information that 
would satisfy the criteria.  The authority may not designate any information as 
confidential under this subsection until those rules are finally adopted. 
Information designated as confidential under this subsection is not a public record under 
Title 1, section 402, subsection 3. 
SUMMARY 
This bill is reported out by the Joint Standing Committee on Energy, Utilities and 
Technology pursuant to Resolve 2011, chapter 69, section 1.  As required by the resolve, 
the Public Utilities Commission submitted to the committee its plan to reform 
telecommunications regulation on December 30, 2011, including the necessary changes 
to law to implement its plan.  This bill incorporates all the changes to law that the 
commission has indicated are necessary to implement its plan. 
The committee has not taken a position on the substance of the plan or this bill and by 
reporting this bill out, the committee is not suggesting and does not intend to suggest that 
it agrees or disagrees with any aspect of the commission's plan or this bill.  The 
committee is reporting out the bill for the sole purpose of turning the commission's 
proposal into a printed bill that can be referred to the committee for an appropriate public 
hearing and subsequent processing in the normal course.  The committee is taking this 
action to ensure clarity and transparency in the legislative review of the commission's 
proposal.